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Aastra 6753I User's Manual

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1. 000000000000000000 000000000000000000 The M670i provides 18 keys in each column totaling 36 keys on the keypad Each key provides an LED for indicating call status The M670i provides a paper label for convenient key labeling The Expansion Module keys support the following functions none line speeddial do nat disturb DND Busy Lamp Field BLF BLF List Auto Call Distribution ACD Directed Call Pickup Extensible Markup Language XML WebApps flash sprecode park pickup Last Call Return lcr Call Forward BLF Xfer Speeddial Xfer Directory Callers List Conference Transfer Intercom Services Phone Lock Paging You can configure the keys using the Aastra Web UI at the path Operation gt Expansion Module lt N gt when an Expansion Module is attached to the 67531 IP Phone Model 67531 IP Phone User Guide 195 Reference For more information about configuring the expansion module keys with these functions see the Programmable Keys on page 47 Using the Expansion Module M670i Expansion Module After configuring the keys on the M670i Expansion Module you can record the name of the key on the paper labels provided with the Expansion Module Press the key you want to use when applicable i I Keys j Lock Phone CH BLF Key DTS Office speeddial J Es oe
2. Account w v Enabled 2 The Message Waiting Indicator Line field is set to ALL lines by default If required change the setting to a specific line by selecting a line from the list Valid values are All and lines 1 through 9 3 Click to save your settings Model 67531 IP Phone User Guide Incoming Intercom Call Features Incoming Intercom By default the IP phone allows incoming intercom calls to be automatically answered without having to set up an Icom key on your phone The phone automatically plays a warning tone when it receives an incoming intercom call It also mutes the microphone If the intercom call comes into the phone while an active call is already present the phone puts the active call on hold and answers the intercom call You can change the behavior of how the phone handles incoming intercom calls by enabling disabling specific parameters using the Aastra Web UI The following table describes these features Incoming Intercom Features in Aastra Web UIl Description Microphone Mute Allows you to enable or disable the microphone on the IP phone for Intercom calls made by the originating caller Auto Answer Allows you to enable or disable the IP phone to automatically answer an Intercom call If auto answer is enabled on the IP phone the phone plays a tone if Play Warning Tone is enabled to alert the user before answering the intercom call If auto a
3. 1 p gt gt ee w g awe _ 56 Model 67531 IP Phone User Guide 1 Press the Directory List Callers List or Redial List key From the Directory List Callers List or Redial List scroll through the list to find the name and number that you wish to save to your speeddial 2 Press the Save key 3 Press the selected speed dial Ifthe name is displayed with the number both are saved to the speed dial If no name is displayed you can enter the name using the phone s key pad Editing Speeddial Keys On the 67531 you can edit a speeddial key using any of the following methods Using the Aastra Web UJ at the path Operation gt Programmable Keys Operation gt Expansion Module Keys Operation gt Keypad Speed Dial e Using the IP Phone UI at the path Options gt Preferences gt Speed Dial Edit The following illustration shows the path in the 67531 IP Phone UI for editing a speeddial key Preferences ah Speed Dial Edit i 555 1212 1 Tones y Press SD button y 2 Contrast Level a f Use Save to end 3 Speed Dial Edit 4 Live Pialpad 5 Set Audio 6 Timejand Date 7 Language Press the Speeddial Key Edit and Save the SS gt aniey LED for Speeddial Key Speeddial flashes Speed Dial Edit Option 47 iP Phone UI Use the following procedure to edit a speeddial key from the IP Phone UI Note A speeddial key m
4. Note Your System Administrator can populate your IP phone Directory List with server directory files Contact your System Administrator for more details Download the Directory List Use the following procedure to download the Directory List to your PC using the Aastra Web UI 9 Aastra Web UI 1 Click on Operation gt Directory Status System Information Directory Operation User Password Files Available for Download Phone Lock Programmable Keys Directory List Keypad Speed Dial Dirada Callers List Reset Basic Settings Preferences Account Configuration 2 Inthe Directory List field click on Psaveas A File Download message displays 3 Click OK 4 Enter the location on your computer where you want to download the Directory List and click SAVE The callerslist csv file downloads to your computer 5 Use a spreadsheet application to open and view the Directory List Model 67531 IP Phone User Guide 133 Callers List The Callers list is a stored log of your incoming calls The 67531 IP Phone stores information for up to 200 incoming calls in the Callers list By default the Callers List Key is Key 4 on the top left of your phone Callers List Key Note Your System Administrator can create a custom Callers List XML application allowing you to access
5. Programmable Keys and Expansion Module Keys Select from Key 3 through Key 6 2 or Select from Key 1 through Key 36 M670i In the Type field select BLF Xfer In the Value field enter the monitored extension or the extension to transfer calls to for example 35 In the Line field select the line for which you want to use the key functionality Click to save your changes 88 Model 67531 IP Phone User Guide Speeddial Xfer The Speeddial key allows a number to be dialed quickly by pressing one key configured for speeddialing The Xfer key allows a call to be transferred to other recipients blindly or consultatively The Speeddial Xfer key combines the Speeddial and Xfer key s functionality together allowing the user to transfer calls or use Speeddial with one key Note It is recommended that you enable the Switch UI Focus to Ringing Line parameter when using the Speeddial Xfer feature For more information about this parameter see Switch UI Focus to Ringing Line on page 174 Speeddial Xfer Key Requirements and Functionality The Speeddial Xfer key has the following capabilities e Speeddial Xfer and Speeddial When the phone is in the Idle state pressing the Speeddial Xfer key causes the phone to go offhook and dial the predefined extension e Speeddial Xfer and Blind Transfer When the phone is connected to a call pressing the Speeddial Xfer k
6. 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration Programmable Keys Configuration Key 4 2 3 4 5 6 Services XML Application URI XML Application Title BLF List URI Save Settings Type Directory Callers List Transfer Conference Programmable Keys and Expansion Module Keys Select from Key 3 through Key 6 2 or Select from Key 1 through Key 36 M670i In the Type field select Speeddial Conf In the Value field enter the number or the extension to add to the conference for example 5551212 In the Line field select the line for which you want to use the key functionality Click to save your changes 92 Model 67531 IP Phone User Guide Directory Key By default the 67531 has a Directory key configured on Key 3 However using the Aastra Web UI you can assign the Directory key to another available key if required Key 3 through Key 6 E ca Ses Directory a Key 000000 The Directory List feature allows you to store frequently used names and numbers on th
7. e 000000000000000000 0000000000000 References For more information about configuring keys see Programmable Keys on page 47 For more information about installing the M670i module on your phone see the Aastra 6753i IP Phone Installation Guide Press and Hold to Create a Speeddial Key You can press and hold an expansion module key to create a speeddial key and configure it the same way you configure a speeddial key on the phone For a procedure on creating a speeddial key see Press and Hold to Create a Speeddial applicable to programmable keys keypad keys expansion module keys on page 52 196 Model 67531 IP Phone User Guide Troubleshooting Solutions Why is my display blank Ensure that power is being provided to your phone Make sure your phone is plugged into a power source Why is my speakerphone not working If you press the button and the speaker light flashes and you do not hear dial tone through the speaker phone the Set Audio option in the phone s Options list has been set up for headset use Press a second time and if the light goes out the phone has been set up to be used only with a headset or handset If the light stays on steady and you hear dial tone the phone has been set up so that you can alternate between the speakerphone and the headset by pressing Cok See the section Set
8. Model 67531 IP Phone User Guide 47 Key Function Description Directed Call Pickup DCP Group Call Pickup GCP For Sylantro Servers Indicates the key is configured to allow you to intercept or pickup a call on a monitored extension s XML Indicates the key is configured to accept an XML application for accessing customized XML services You can also specify an XML key URL for this option WebApps Indicates the key is pre programmed to access an Aastra XML based application called xml myaastra com You can access WebApps from the location Options gt Services or from a configured programmable key By default WebApps displays on the Services menu of your IP Phone Flash Indicates the key is set to generate a flash event when it is pressed on the 6753i The IP phone generates flash events only when a call is connected and there is an active RTP stream for example when the call is not on hold Sprecode Park Indicates the key is configured to automatically activate specific services offered by the server For example if the sprecode value of 82 is configured then by pressing the Sprecode key 82 automatically activates a service provided by the server Contact your System Administrator for available services Indicates the key is configured to park incoming calls when pressed Pickup Indicates the key is configured to pick up parked calls when pressed Last
9. SIP Account is 9057604603 anasipproxy aastra com on port 5060 Status is Registered Backup registrar is used Yes SIP Error Number Displays on accounts when registration fails with the SIP proxy server Example Backup Registrar Line SIP Account Status Used 4 9057604601 anasipproxy aastra com 5060 401 No where Account Number is 4 SIP Account is 9057604601 anasipproxy aastra com on port 5060 Status is 401 Unregistered if SIP registration fails Backup registrar is used No 22 Model 67531 IP Phone User Guide Customizing Your Phone The following paragraphs describe the options available from either the IP Phone UI the Aastra Web UI or both and provide procedures applicable to the option Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phone Ring Tones There are several distinct ring tones a user can select from to set on the IP phones You can enable disable these ring tones on a global or per line basis The following table identifies the valid settings and default values for each type of configuration method Ring Tones Table Configuration Method Valid Values Default Value IP Phone UI Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Global Setting Tone 1 Aastra Web Ul Lines 1 to 9 Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Per Li
10. Use the following procedure to configure the display of DTMF digits on the IP phone Note Display DTMF Digits is disabled by default 1 Click on Basic Settings gt Preferences gt General Status System Information Preferences Operation User Password General Phone Lock Programmable Keys Keypad Speed Dial Directory Call Waiting Enabled Reset Play Call Waiting Tone Enabled Basic Settings Stuttered Dial Tone Enabled Preferences Account Configuration Suppress DTMF Playback Enabled Display DTMF Digits Enabled XML Beep Support Enabled Status Scroll Delay seconds Incoming Call Interrupts Dialing Enabled Switch UI Focus To Ringing Line Enabled Preferred line Preferred line Timeout seconds Goodbye Key Cancels Incoming Call v Enabled UPnP Mapping Lines 0 S Message Waiting Indicator Line All x DND Key Mode Phone Call Forward Key Mode Account x Use LLDP ELIN v Enabled 2 Enable the Display DTMF Digits field by checking the check box Disable this field by unchecking the box Default is disabled 3 Click to save your settings Model 67531 IP Phone User Guide 165 Enable Disable Call Waiting The call waiting feature notifies the user on an active call of a new incoming call You can disable the call waiting feature so that the new incoming call is automatically rejected by the phone with a busy message I
11. M6701 3 In the Type field select BLF to apply to this key 4 In the Value field enter the phone number or extension you want to monitor 5 In the Line field select a line for which to apply to this key Valid values are Global for all lines or 1 through 9 6 Click to save your changes Model 67531 IP Phone User Guide 63 BLF List Key For use with the BroadSoft Broadworks Rel 13 or higher platform only The BLF List feature on the IP phones is specifically designed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field feature This feature allows the IP phone to subscribe to a list of monitored users defined through the BroadWorks web portal Note Your System Administrator must have BLF List enabled on the BroadWorks Server Contact your System Administrator for more information In addition to monitoring the idle and busy state the BLF List feature also supports the ringing state On the 67531 phone the LED lights next to each BLF key illuminate steady to indicate the monitored line is off hook or unregistered The LED goes off when the is idle When the monitored extension is ringing the LED flashes Note You can use a BLF List configured key to dial out Example A receptionist has a 67531 running Broadsoft firmware that subscribes to a list of extensions from the BroadWorks Application Server On the 67531 running Broadsoft firmware the key LEDs illuminate either flashing solid
12. Model 67531 IP Phone User Guide 143 DND in Account Mode 1 With the account in focus on the IP Phone UI press the DND key to toggle DND ON or OFF for the account Use the RIGHT and LEFT arrow keys to scroll through each account 1 Screennamel 2 Screenname2 DND On Jan 1 12 96 Jan 1 12 96 3 Screenname3 DND On Jan 1 12 96 In the above example Screennamel Screenname2 and Screenname3 are three accounts configured on the phone Only Screenname and 3 have DND ON Screenname 2 has DND OFF DND in Phone Mode Default 1 Press the DND key to toggle DND ON or OFF for all accounts on the phone Toggling to ON enables DND on all accounts on the phone Toggling to OFF disables DND on all accounts on the phone Use the RIGHT and LEFT arrow keys to scroll through each account 1 Screenname 2 Screenname2 DND On n Jan 1 12 96 Jan 1 12 96 DND On Jan 1 12 96 3 Screenname3 In the above example toggling Screenname to DND ON enabled DND for Screenname and 3 also 144 Model 67531 IP Phone User Guide DND in Custom Mode 1 Press the DND key on the phone The screen displays a list of the accounts on the phone and allows you to enable disable a specific account or all accounts 2 Use the UP and DOWN arrow keys to scroll through the accounts DND 1 Screennamel Y Done Change DND 4 All Off Done P Set DND 2 Screenname2 lt Done gt Chan
13. Note If you are connected to another call the phone does not beep to remind you that you still have a call on hold 116 Model 67531 IP Phone User Guide When on Hold To let your caller know that they are still on hold music plays softly if this has been set up for your system The call line appearance light for the line you are on remains solid to indicate that you are still connected John 1051 La 01 17 Automatic Hold When juggling between calls you do not have to press the hold button to go from one call to the next The phone automatically puts your current call on hold as soon as you press a new line call appearance button If you have more than one call on hold you can reconnect to a held call by pressing the line call appearance button where that call is being held Press to disconnect the call Retrieving a Held Call If you have more than 1 call on hold you can scroll through the held call information by pressing lt and navigation keys To reconnect to a call press the line call appearance button where that call is being held If you press the call line appearance button again you disconnect from the call Transferring Calls Blind Transfer A blind transfer is when you transfer a call directly to another extension without consulting with the person receiving the call To do this simply complete the transfer immediately after you have entered the number The call goes directly to the extension or
14. Use the following procedures to lock an IP phone and prevent it from being used or configured LJ iP Phone UI Lock the Phone 1 Press on the phone to enter the Options List 2 Select Phone Lock and press Enter 3 At the Lock the phone prompt press Lock The message Phone is locked displays Unlock the Phone 1 Press on the phone to enter the Options List 2 At the prompt Password enter your user password and press Enter The phone unlocks Model 67531 IP Phone User Guide 43 9 Aastra Web Ul 1 Click on Operation gt Phone Lock Status System Information Phone Lock Operation User Password Lock or unlock the phone SAREE EEE Emergency Dial Plan 911199911121110 Programmable Keys Keypad Speed Dial Lock the phone Directory Reset User Password Reset EOL Save Settings Preferences Account Configuration Lock the Phone 2 Inthe Lock the Phone field click f The phone locks dynamically and displays the following message Phone is locked Unlock the Phone 3 Click on Operation gt Phone Lock 4 Inthe Unlock the Phone field click The phone unlocks dynamically and displays the following message Phone is unlocked Defining an Emergency Dial Plan Public telephone networks in countries around the world have a single emergency telephone number emergency services number that allows a caller to contact local emergency services for assistanc
15. Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration Preferences General Suppress DTMF Playback Display DTMF Digits Call Waiting Play Call Waiting Tone Stuttered Dial Tone XML Beep Support Status Scroll Delay seconds Incoming Call Interrupts Dialing Switch UI Focus To Ringing Line Preferred line Preferred line Timeout seconds Goodbye Key Cancels Incoming Call UPnP Mapping Lines Message Waiting Indicator Line DND Key Mode Call Forward Key Mode Use LLDP ELIN Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled x Y Enabled Iv Prone Y Account x v Enabled 2 Stuttered dial tone is enabled by default If required disable the Stuttered Dial Tone field by unchecking the check box 3 Click to save your settings Model 67531 IP Phone User Guide 169 XML Beep Support Using the Aastra Web Ul you can enable or disable a beep to be audible when the phone receives an XML application using the XML Beep Support field at the path Basic Settings gt Preferences gt General If you disable this feature then no beep is heard when the XML application arrives to the phone If your System Administrator has set a value for this feature in a custom XML application or in the configuration files the value you set in
16. Using the Aastra Web UI on page 14 198 Model 67531 IP Phone User Guide Why does my phone display Bad Encrypted Config The IP phone displays Bad Encrypted Config because encrypted configuration files are enabled but the decryption process has failed Report this error to your System Administrator How do restart the IP phone L iP Phone UI 1 Press the button on the phone to enter the Option List 2 Use the Y key to scroll down the list of options to Phone Status and press the p gt key to select 3 Press the Y key to scroll to the Restart Phone option Press the p gt key to confirm and restart the phone If you do not wish to restart your phone press the lt q key to cancel Note Your phone is out of service temporarily during the restart and downloading process 9 Aastra Web UI 1 Click on Operation gt Reset Status System Information Reset Operation User Password Phone Phone Lock Restart Phone Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration 2 Click cesar 3 Click OK at the confirmation prompt Model 67531 IP Phone User Guide 199 How do lock my phone You can lock your phone to prevent the phone from being used or configured You can lock the phone using any of the following Inthe IP Phone UI at the path Options gt Phone Lock e Inthe Aastra Web UJ at the path Operations
17. on page 193 2 For more information about configuring keys 1 thru 6 to perform specific functions see Programmable Keys on page 47 10 Model 67531 IP Phone User Guide Methods for Customizing Your Phone There are two ways to customize specific options on your phone Using the Options key on the IP Phone e Using the Aastra Web UI in an Internet browser window from your PC Phone Options via the IP Phone UIl You can customize your phone by pressing the Options key and accessing the IP Phone UI These options allow you to customize the following phone settings Option Number Option 1 Call Forward 1 Screenname 2 All Off 3 All On Note The menus that display for Call Forward are dependant on the Call Forward Mode set on the phone Default is Account mode Services 1 WebApps 2 Directory 3 Callers List 4 Voicemail Preferences 1 Tones Ring Tone Tone Set 2 Contrast Level 3 Speeddial Edit 4 Live Dialpad 5 Set Audio Audio Mode Headset Mic Vol 6 Time and Date Time Zone Daylight Savings Time Format Date Format Time Server Time Server 1 Time Server 2 Time Server 3 Set Time Set Date 7 Language Screen Language Input Language Model 67531 IP Phone User Guide 11 4 Phone Status 1 IP amp MAC Addresses 2 LAN Port 3 PC Port 4 Firmware Info 5 Error Messages User Password Administrator Menu Password Protected
18. 1 When you begin a conference you are the first party in the conference Party 1 Pickup the handset or press the speakerphone key A line opens up 2 Call Party 2 by dialing their number or answer an incoming call of a Party 3 Wait for Party 2 to answer When Party 2 answers you can consult with them before adding them to the conference Model 67531 IP Phone User Guide 119 4 Press the Conf Key A new line opens 5 Enter the phone number of Party 3 6 Wait for Party 3 to answer When Party 3 answers you can consult with them before adding them to the conference 7 Press the Conf key again to add Party 3 to the conference Party 1 which is yourself Party 2 and Party 3 are all connected to a single conference 8 To drop a party from the conference press the Conf key once more Note You can use Y and A to scroll through and see the numbers and names if available of the parties in the conference call When a name is displayed pressing B gt drops the displayed party from the call Joining Two Active Calls in a Single Conference 47 iP Phone UI 1 Begin with active calls on two different lines for example Line 1 and Line 2 have active calls 2 Press the Line key for which you want to conference the two calls together for example Line 1 3 Press the Conf key 4 Press the Line key that has the second active call for example Line 2 5 Press the Conf key The two a
19. All message Note In Phone mode when you change the call forward configuration for an account the change applies to all accounts 2 Press the Call Forward key The Call Forward menu displays Use the UP and DOWN arrow keys to scroll through each state type Indicates Cfwd Mode 1 All Y CFWD ALL enabled Indicates no CFWD phone number configured for Busy Indicates CFWD NoAns enabled Done gt Change v Cfwd Mode 3 NoAns y Done gt Change v Cfwd Mode 4 All Off Done P Set v Cfwd Mode 5 AllOn Done P Set In the above example the account has CFWD All and CFWD NoAns enabled as indicated by a check mark Y The CFWD Busy setting is enabled but no call forward phone number is configured as indicated by a 3 Select a state using the UP and DOWN arrow keys You can enable disable a specific account on the phone with any or all of the following states However the configuration you set will apply to all accounts on the phone All Enables CFWD All on the phone and forwards all incoming calls to the specified number e Busy Enables CFWD Busy on the phone and forwards incoming calls to a specified number if DND has been enabled OR if the phone is currently engaged in another call No Answer Enables CFWD NoAns on the phone and forwards incoming calls to a specified number if the call has not been answered for the specified number of rings Model 67531 IP
20. BLF List URI Save Settings Programmable Keys and Expansion Module Keys 2 Select from Key 3 through Key 6 or Select from Key 1 through Key 36 M670i In the Type field select Last Call Return 4 In the Line field select the line to apply this feature Valid values are 1 through 9 5 Click to save your changes Model 67531 IP Phone User Guide 85 Call Forward Key Using the Aastra Web UI you can configure the Call Forward function on a key Use call forwarding when you want a specific account on your phone to be forwarded to another number when your phone is in the busy state or the no answer state or both Pressing the Call Forward key on the phone accesses the Call Forward Menus The menus that display are dependant on the Call Forward mode Account default Phone or Custom configured for the phone For more information about call forwarding and call forwarding modes see Call Forward Account Based Configuration on page 145 Configuring a Call Forward 9 Aastra Web UI Note Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Programmable Keys Configuration Operation User Password Key Type Phone Lock 1 Programmable Keys Keypad Speed Dial 2 Directory 3 Reset Basic Setti
21. Configuring UPnP Mapping Lines 9 Aastra Web UI Use the following procedure to configure the UPnP mapping lines on the IP phone 1 Click on Basic Settings gt Preferences gt General Status System Information Preferences Operation User Password General Phone Lock Suppress DTMF Playback Y Enabled Programmable Keys m Display DTMF Digit Keypad Speed Dial isplay igits Enabled Directory Call Waiting v Enabled Reset Play Call Waiting Tone w Enabled Basic Settings Stuttered Dial Tone v Enabled Preferences XML Beep Support Y Enabled Account Configuration Status Scroll Delay seconds 5 Incoming Call Interrupts Dialing Enabled Switch Ul Focus To Ringing Line Y Enabled Preferred line 1 y Preferred line Timeout seconds 0 Goodbye Key Cancels Incoming Call V Enabled UPnP Mapping Lines 0 vi Message Waiting Indicator Line All DND Key Mode Phone w Call Forward Key Mode Account w Use LLDP ELIN v Enabled 2 The UPnP Mapping Lines field is set to 0 by default If required change the setting to a specific line by selecting a line from the list Valid values are 0 through 10 The line you select is the line that your remote phone uses to perform Universal Plug and Play on the network you are connecting to 3 Click to save your settings Model 67531 IP Phone User Guide 179 Message Waiting Indicator You can configure the Message Wa
22. From a selected item in the Voicemail list you can also lift the handset go offhook to make an outgoing call using the voicemail access phone number Model 67531 IP Phone User Guide 161 Additional Features Star Codes WebApps This section describes additional features you can use on the 67531 phone All of the main call handling and extension management features using star codes can be set on your phone by your Administrator Contact your System Administrator for more information If these have not been set up you can dial any star code commands on the 551 phone the same way you would on a regular telephone By default the 67531 IP Phone has an option called WebApps at the location Options gt Services that allows you to access a pre programmed hardcoded XML based application Selecting the WebApps option launches the XML application xml myaastra com Using the Aastra Web Ul you can also create a WebApps key using the programmable keys or the expansion module keys on your 67531 Reference To create a WebApps key on your IP phone see the section WebApps Key on page 79 L IP Phone UI To access the WebApps option on your phone 1 Press the key to enter the Options List 2 Select Services 3 Select WebApps The phone launches the XML application xml myaastra com and displays applicable information to the LCD 162 Model 67531 IP Phone User Guide Suppress DT
23. Network status including your phone s IP and MAC address Local Area Network LAN port PC port Firmware version Error messages from the last reboot or startup Use the following procedure to view the status of your phone using the IP Phone UI 47 IP Phone UI 1 2 3 Press on the phone to enter the Options List Select Phone Status Select the option you want to view IP amp MAC Address LAN Port PC Port Firmware Info Error Messages The option you select displays to the LCD Use the Aand w keys to scroll the through the LCD display 18 Model 67531 IP Phone User Guide Finding Your Phone s IP Address If you want to access your phone s options using an Internet browser you need to enter the IP address of the phone in the browser to open the Aastra Web UI Use the following procedure to find your phone s IP address L iP Phone UI 1 Press the button on the phone to enter the Option List 2 Select Phone Status and press the p gt key 3 Phone Status Next Enter 3 Select IP amp MAC Addresses and press the p gt key 1 IP amp MAC Addresses mr Next Enter The IP address of your 67531 IP phone displays in the IP Address field IP Address 10 40 50 112 Next 4 Exit Phone Status via the Aastra Web Ul Use the following procedure to view the phone status via the Aastra Web UI 9 Aastra Web UI 1 Open your web browser enter the
24. Operation User Password Key Type Value Line Phone Lock 4 3 Programmable Keys _ Keypad Speed Dial 2 Y ey 3 Directory v Reset gt y Basic Settings 4 Callers List v Preferences Az ak xo UT Transfer v Account Configuration a J 6 Conference Y Services XML Application URI XML Application Title BLF List URI Save Settings Programmable Keys and Expansion Module Keys 2 Select from Key 3 through Key 6 or Select from Key 1 through Key 36 M6701 3 Inthe Type field select flash 4 Click to save your changes Model 67531 IP Phone User Guide 67 Automatic Call Distribution ACD Key for Sylantro Servers The 67531 and any attached Expansion Modules support Automatic Call Distribution ACD for Sylantro servers The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users agents To use the ACD feature on an IP phone you must first configure an ACD key or Expansion Module key When you want to subscribe to a queue in order to receive incoming calls you press the ACD key and the IP phone UI prompts you to specify the following information e User ID the phone number s used to login into the queue Password the password used to login to the queue e Available unavailable Shows the current status of the IP phone Specifies if the IP phone user is available unavailable to receive a call from the queue Note Your System
25. Use Save to end displays on the screen 3456 Use Save to end 6 Press Save to save the number as a speeddial key By default the phone automatically assigns the speeddial key to line 1 if available To select a different line press the Change key and select a different line or use the phone s keypad to select a number 1 9 or use the Y and A to make your selection Line 1 AY Change Use Save to end 7 Press Save to save the speeddial key to the line specified Model 67531 IP Phone User Guide 53 Creating a Speeddial Key Using the Save Key L iP Phone UI Use the following procedure to create a speeddial key using the Save key Use the following illustration for reference T Save Key eo PD o y e OO O oL cay Programmable f Si Keys E a a lt o COG CG u 2 0 gt AT IRIE pa 1 Press the Save key The screen displays Save to Save to 2 Select a programmable key or expansion module key you want to save to 3 Atthe Enter Number prompt use the dial pad key to enter the number Enter Number gt 5553491234 4 Press the Save key to save the speeddial configuration 5 Atthe Enter Name prompt use the dial pad keys to select the letters Continue to press the number key to access the next letter for that key i e press 2
26. You now have two active conferences on two different lines Note When you are connected to multiple conference calls and you put a conference on hold the conference may be on hold for a limited period of time before it is disconnected Contact your System Administrator for more information If any party in a conference hangs up including the party that began the conference all other parties in the conference are still connected Joining Additional Parties to Active Conferences In centralized conferencing you can join multiple incoming or outgoing calls to active conferences Before following this procedure at least one active conference must exist on your phone 1 As Party 1 pickup the handset or press the speakerphone key A line opens up 2 Call Party 2 by dialing their number or answer an incoming call of a Party 3 Wait for Party 2 to answer When Party 2 answers you can consult with them before adding them to the conference 4 Press the Conf Key 5 Press the Line Key that has the active conference For example Line 1 and Line 2 both have active conferences Pressing Line 1 joins Party 1 and Party 2 to the conference on Line 1 Pressing Line 2 joins Party 1 and Party 2 to the conference on Line 2 6 Press the Conf Key again to join the Parties to the active conference Ending Calls 47 iP Phone UI To end a call you first need to connect or reconnect to the call if not already connected for exa
27. gt Phone Lock 2 Inthe Emergency Dial Plan field enter the 3 digit number used in your local area to contact emergency services For multiple numbers enter a between each emergency Status System Information Phone Lock Operation User Password Lock or unlock the phone dong aE K Emergency Dial Plan 9111999 1121110 rogrammable Keys Keypad Speed Dial Lock the phone Directory Reset User Password Reset IS Save Settings Preferences Account Configuration number For example 911 110 Default for this field is 911 999 112 110 3 Click to save the emergency dial plan to your phone Reference For more advanced options you can set on your phone see Additional Features on page 162 Model 67531 IP Phone User Guide 45 Line Keys and Programmable Keys This section describes the Multiple Line Call Appearance Keys L1 L2 and L3 and the customizable programmable keys located at the top left on the phone A i OO 2 OOO oOo Oo 7 A aees Programmable Keys E 3 o Ok r Multiple Line 2 Call Appearance Ss BEZ Keys awe gt Multiple Line and Call Appearance Keys The 67531 has 3 hard line call appearance keys each with a corresponding status light These line call appearance buttons and lights can represent physical lines calls for your extension o
28. on page 184 Configuring a Paging Key 9 Aastra Web UI Note Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Programmable Keys Configuration Operation User Password Key Type Value Line Phone Lock 1 J Programmable Keys Keypad Speed Dial 2 v pore 3 Directory Reset Basic Settings 4 Callers List v Preferences 5 Tia a Account Configuration 6 Conference Services XML Application URI XML Application Title BLF List URI Save Settings Programmable Keys and Expansion Module Keys 2 Select from Key 3 through Key 6 or Select from Key 1 through Key 36 M6701 3 In the Type field select Paging Model 67531 IP Phone User Guide 107 4 Inthe Value field enter a multicast IP address and a port number for the Paging key When you press this key the phone initiates an outgoing multicast RTP session to the specified address using the specified port For example 239 0 1 15 10000 Note The Value field allows for one multicast address entry only 5 To receive RTP steams for Group Paging you must also configure the Paging Listen Addresses parameter at the path Basic Settings gt Preferences gt Group Paging RTP Settings For more information about settin
29. or turn off depending on the state of those extensions Note The Broadworks BLF feature is not the same as the Broadworks Shared Call Appearance SCA feature and does not permit call control over the monitored extension 64 Model 67531 IP Phone User Guide Configuring a BLF List Key 9 Aastra Web UI The BLF List function can be configured on the 67531 using the Aastra Web UI only If you set a key to use BLF List you must also enter a BLF List URI at Operation gt Programmable Keys gt Services The BLF List URI is the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user For example my480i blf list as broadworks com The value of the BLF List URI parameter must match the list name configured Otherwise no values display on the 67531 screen and the feature is disabled Note Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Programmable Keys Configuration Operation User Password Key Type Value Line Phone Lock 1 Fo Programmable Keys Keypad Speed Dial 2 v Directory 3 Directory v Reset a Basic Settings 4 Callers List v Preferences Transfer J Account Configuration 6 Conference Services XML Application URI XML Application Title BLF List U
30. or you can delete all entries from the Directory List L iP Phone UI Use the following procedures to delete a single entry or all entries from the Directory List Use the following illustration as a reference Delete Key Y E Directory ano Key Delete a Single Entry 1 Press the Directory Key 2 Press Y and A to find the entry you want to delete 3 Press the Delete Key The DELETE again to erase this item prompt displays DELETE again to erase this item 4 Press the Delete Key again at the prompt to erase the entry Delete All Entries 1 Press the Directory Key 2 Press the Delete Key The DELETE again to erase all items prompt displays DELETE again to erase all items Model 67531 IP Phone User Guide 129 3 Press the Delete Key again to erase all entries from the Directory List The Directory empty prompt displays Directory empty Use Save to add Save an Entry to the Directory List You can save entries names and numbers from other sources to your Directory using any of the following methods Saving from the Display e Saving from the Caller List e Saving from the Redial List Saving from the Display L iP Phone UI You can save the name and or number displayed on your screen during a call to the Directory List or to one of your programmable keys
31. the current behavior is that the same line used to transfer the call does not change For incoming calls the phone switches back immediately after the call transfers bif The phone switches back immediately after the call ends park The phone switches back immediately after the call ends voicemail The phone switches back immediately after the call ends redial The phone switches back immediately after the call ends dialing For incomplete dialing on a non preferred line the focus does not change if some digits are entered If no digits are entered or digits were cleared the focus changes to preferred line after the time out has passed without activities caller id If the Switch UI Focus To Ringing Line parameter is disabled the User is able to see the Caller ID when the phone switches the focus to the ringing line factory default Factory default and recovery mode clears the preferred line and preferred line timeout parameters and the phone operates in a non preferred line mode Notes 1 Ifyou specify a value of 0 for the preferred line parameter it disables the preferred line focus feature 2 Ifyou specify a value of 0 for the preferred line timeout parameter the phone returns the line to the preferred line immediately Model 67531 IP Phone User Guide 175 Configuring Preferred Line and Preferred Line Timeout Using the Aastra Web Ul 9 Aastra Web UI Use the
32. 2x indicates this caller has called twice The display shows the date and time of the last call from that caller You can view scroll and delete line items in the Callers List from the IP phone UI You can also directly dial from a displayed line item in the Callers List Model 67531 IP Phone User Guide 135 Accessing the Callers List L iP Phone UI Use the following procedure to access the Callers List Use the following illustration as a reference Callers List mee E Key Handsfre Button 1 Press the Callers List Key Press Y and A to move through the Callers list Press Y to see the most recent call or A to see the oldest call on your list 2 To dial the displayed number just press or lift the Handset or press any line keys 3 Press the Callers List Key to cancel Editing Entries in the Callers List Important The Caller List does not save changes Editing in the Callers List is generally used if you plan to call the number and need to add a prefix In the Callers List if a dial pad key is pressed when a number and or a name is displayed the cursor automatically adds the digit at the left side of the number to enable the entry of the prefix 007 John Burns 9054550055 N Jun 8 2 55pm 136 Model 67531 IP Phone User Guide 47 IP Phone UI Us
33. 3 Index warranty limited 203 WebApps 162 WebApps key 79 X ML application title 76 ML application URI 76 ML beep support 170 ML features 190 192 ML key 76 X X X X X XML service accessing 78 Index 4 Model 67531 IP Phone User Guide Aastra Telecom will not accept liability for any damages and or long distance charges which result from unauthorized and or unlawful use While every effort has been made to ensure accuracy Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation The information contained in this documentation is subject to change without notice AASTRA Telecom Copyright 2008 Aastra Telecom www aastra com All Rights Reserved
34. Aastra Web UI For more information about LLDP MED and LLDP ELIN contact your System Administrator Configuring LLDP ELIN 9 Aastra Web UIl Use the following procedure to enable or disable LLDP ELIN using the Aastra Web UI 1 Click on Basic Settings gt Preferences gt General Status System Information Preferences Operation User Password General US Suppress DTMF Playback Programmable Keys Display DTMF Digit Keypad Speed Dial a Ions Directory Call Waiting Reset Play Call Waiting Tone Basic Settings Stuttered Dial Tone Preferences XML Beep Support Account Configuration Status Scroll Delay seconds Incoming Call Interrupts Dialing Switch UI Focus To Ringing Line Preferred line Preferred line Timeout seconds Goodbye Key Cancels Incoming Call UPnP Mapping Lines Message Waiting Indicator Line DND Key Mode Call Forward Key Mode Use LLDP ELIN Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled v 1 v fo 7 Enabled lo x lan m Phone v Account Y Enabled 2 The Use LLDP ELIN field is enabled by default If required disable this field by unchecking the check box 3 Click to save your settings 186 Model 67531 IP Phone User Guide Available Features Enabled by Administrators There are features on your IP Phone that you can use ONLY if an Administrator has enabled them on y
35. All AND CFWD Busy AND CFWD NoAns are all enabled and or if the account has DND enabled the CFWD All settings take precedence over CFWD Busy and CFWD NoAns You can also use the following keys if required e All Off Disables all CFWD states for the current account in focus or all accounts All On Enables all CFWD states for the current account in focus or all accounts Model 67531 IP Phone User Guide 157 4 Press the CHANGE key for the mode you selected in step 2 Scroll to the CFWD State screen This displays the current state of the mode you selected In the following example the CFWD All state is ON 1 Cfwd All Cfwd State Use Wa to view v CFWD State 1 Cfwd State Cfwd State Screen On off lt Done gt Change V Next gt Set 5 Press the CHANGE key in the CFWD State screen Press NEXT to toggle the state of the CFWD state ON or OFF In the example in Step 4 you press NEXT to change the option to OFF 6 Press the SET key to save the change 7 In the CFWD State screen press the DOWN arrow key to scroll to the CFWD Number screen and press CHANGE 1 Cfwd All Use WA to view A 1 Cfwd State On lt Done gt Change v CFWD Number 2 Cfwd Number Change Cfwd Number Screen p gt ae lt Done gt Change A Cancel P Set 8 Enter a phone number to apply to the current state in focus When the phone is in the state you specified and a call c
36. Australia Europe France Germany Italy UK Mexico and US Default is US 9 Press gt The ring tone and tone set you select is immediately applied to the IP phone 9 Aastra Web UIl 1 Click on Basic Settings gt Preferences gt Ring Tones Status System Information Preferences Operation User Password Ring Tones Phone Lock Tone Set Programmable Keys Keypad Speed Dial Directory Reset Line 2 Basic Settings Line 3 Preferences Account Configuration Global Ring Tone Line 1 ollo Q Line 4 Line 5 Line 6 Line 7 Line 8 Line 9 o o o o For global configuration 2 Inthe Ring Tones section select a country from the Tone Set field Valid values are Australia Europe France Germany Italy UK Mexico and US Default is US 3 Select a value from the Global Ring Tone field Note See the Ring Tones Table on page 23 for valid values For per line configuration 4 Inthe Ring Tone section select a line for which you want to set ring tone 5 Selecta value from the LineN field Note See the Ring Tones Table on page 23 for valid values 6 Click to save your changes Model 67531 IP Phone User Guide 25 Contrast Level The Contrast Level option on the IP phone allows you to set the amount of light that illuminates the LCD display Use this option to set the preference of contrast level You can set the contrast level using
37. Call is press the Left Arrow 3 key to ignore the disabled AND a second call comes in while second incoming call and remain on the active you are on an active call call OR press the Right Arrow 4 key to answer the second incoming call 178 Model 67531 IP Phone User Guide UPnP Mapping Lines for remote phones Universal Plug and Play UPnP is a standard that uses Internet protocols to enable devices to be plugged into a network and automatically know about each other With UPnP when a user plugs a device into the network the device configures itself acquires a TCP IP address and uses a discovery protocol based on the Internet s HTTP or HTTPS URL to announce its presence on the network to other devices This method of device discovery on a network is called Universal Plug and Play or UPnP If you enable UPnP and the phone is discovered on the network port mappings are set up between the phone and the Internet Gateway Device IGD in your network The phone controls the opening closing and polling of ports on the IGD HTTP and SIP use a single port each RTP RTCP uses a range of ports You can enable the UPnP mappings to specific lines on your phone You set this configuration using the Aastra Web UI at Basic Settings gt Preferences gt UPnP Mapping Lines Note UPnP must be enabled on your remote phone before you can configure the UPnP mapping lines Contact your System Administrator for more information
38. Call Interrupts Dialing 9 Aastra Web UI Use the following procedures to configure Incoming Call Interrupts Dialing on the IP Phone Note Incoming Call Interrupts Dialing is disabled by default 1 Click on Basic Settings gt Preferences gt General Status System Information Preferences Operation User Password General Phone Lock Programmable Keys Keypad Speed Dial ME Call Waiting Enabled Reset Play Call Waiting Tone vi Enabled v v Suppress DTMF Playback Enabled Display DTMF Digits Enabled Basic Settings Stuttered Dial Tone Preferences XML Beep Support Account Configuration Status Scroll Delay seconds 5 Enabled Enabled Incoming Call Interrupts Dialing Enabled Switch UI Focus To Ringing Line v Enabled Preferred line i 1 Preferred line Timeout seconds 0 v Goodbye Key Cancels Incoming Call Enabled UPnP Mapping Lines ov Message Waiting Indicator Line All DND Key Mode Phone w Call Forward Key Mode Account yv Use LLDP ELIN Enabled 2 Enable the Incoming Call Interrupts Dialing field by checking the check box Disable this field by unchecking the box Default is disabled 3 Click to save your settings Model 67531 IP Phone User Guide 173 Switch Ul Focus to Ringing Line You can configure a feature on the 67531 that controls the behavior of the phone when it receives an i
39. Call Return Icr Indicates the key is configured for last call return when pressed Call Forward Indicates the key is configured as a Call Forward key When pressed the IP Phone UI displays the Call Forward menus BLF Xfer Indicates the key is configured as a simplified BLF key and a transfer key You can use this key to perform the BLF function or you can use it as a transfer key to transfer calls Speeddial Xfer Indicates the key is configured as a simplified speeddial key and a transfer key You can use this key to perform speeddial functions or you can use it as a transfer key to transfer calls Speeddial Conf Indicates the key is configured as a speeddial key and a conference key You can use this key to speeddial from within a conference call and add the new call directly to the conference Directory Indicates the key is configured to access the Directory List Key 3 by Default Callers List Indicates the key is configured to access the Callers List Key 4 by Default Transfer Indicates the key is configured as a Transfer key Xfer for transferring calls Key 5 by Default Conference Indicates the key is configured as a Conference key Conf Key 6 by Default Intercom Indicates the key is configured to be used for intercom calls Services Indicates the key is set to access Services such as Directory List Callers List Voicemail or any other XML applications set
40. For user input services follow the prompts as appropriate 4 To exit from the Customized Features screen press the XML key again 78 Model 67531 IP Phone User Guide WebApps Key You can set a programmable key or expansion module key to automatically access a pre programmed hardcoded XML based application Pressing the WebApps key launches the XML application xml myaastra com Note By default the WebApps feature can also be accessed at the location Options gt Services on your IP Phone 9 Aastra Web UI Note Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator Configuring a WebApps Key Use the following procedure to configure a WebApps key on the 67531 phone 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Programmable Keys Configuration Operation User Password Key Type Value Line Phone Lock 1 lt a Programmable Keys Keypad Speed Dial 2 v ON 3 Directory v Reset _ gt Basic Settings 4 Callers List v Preferences 5 Transfer 3 1 Account Configuration 6 Conference v Services XML Application URI XML Application Title BLF List URI Save Settings Programmable Keys and Expansion Module Keys 2 Select from Key 3 through Key 6 or Select from Key 1 through Key 36 M6701 3 Inthe Type field se
41. Forward Key Mode Use LLDP ELIN Go to the General section Enable the Suppress DTMF Playback field by checking the check box Disable this field by unchecking the box Default is disabled Click to save your settings Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled z Y Enabled fo v an o Phone Account Y Enabled Model 67531 IP Phone User Guide 163 Display DTMF Digits A feature on the IP phones allows users to enable or disable DTMF dual tone multi frequency digits to display to the IP phone when using the keypad to dial or when dialing from a programmed key DTMF is the signal sent from the phone to the network that you generate when you press the phone s touch keys This is also known as touchtone dialing Each key you press on your phone generates two tones of specific frequencies One tone is generated from a high frequency group of tones and the other from a low frequency group If you enable the Display DTMF Digits parameter the digits you are dialing from the keypad or or from a programmable key display to the IP phone s LCD display This parameter is disabled by default no digits display when dialing You can enable the Display DTMF Digits parameter using the Aastra Web UI 164 Model 67531 IP Phone User Guide Configuring Display of DTMF Digits 9 Aastra Web Ul
42. Guide SIP Account Status The IP Phones show the SIP registration status on the IP Phone s Network Status screen in the Aastra Web UL The following is an illustration of the Network Status screen in the Aastra Web UI with SIP status displayed System Information Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration Network Status Attribute Link State Negotiation Speed Duplex MAC Address Hardware Information Attribute Platform Firmware Information Attribute Firmware Version Firmware Release Code Boot Version Date Time SIP Status SIP Account Status LAN Port Up Auto 100Mbps Full 00 08 5D 16 11 34 Value 53i Revision 0 Value 2 3 0 83 SIP 1 1 0 1217 Feb 9 2008 02 07 51 SIP Account 999555121 2 proxy com 5060 9995551 212 proxy com 5060 9995551 212 proxy com 5060 PC Port Down Auto 10Mbps Half Backup Registrar Used Registered Registered Registered Model 67531 IP Phone User Guide 21 sn3 e3s suoyd The following table describes the status conditions that can display for the account Status Condition Desription Registered Displays this status on accounts that HAVE been registered with the SIP proxy server Example Backup Registrar Line SIP Account Status Used 1 9057604603 anasipproxy aastra com 5060 Registered Yes where Account Number is 1
43. Phone User Guide 153 Note If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled and or if the account has DND enabled the CFWD All settings take precedence over CFWD Busy and CFWD NoAns You can also use the following keys if required All Off Disables all CFWD states for the phone All On Enables all CFWD states for the phone Note In Phone mode the initial configuration you set for an account applies to all the accounts on the phone 4 Press the CHANGE key for the mode you selected in Step 2 Scroll to the CFWD State screen This screen displays the current state of the mode you selected In the following example the CFWD All state is ON 1 Cfwd All Cfwd State Use WA to view v 1 Cfwd State Cfwd State On lt Done gt Change CFWD State Screen Y Next gt Set 5 Press the CHANGE key in the CFWD State screen Press NEXT to toggle the state of the CFWD state ON or OFF In the example in Step 4 you press NEXT to change the option to OFF 6 Press the SET key to save the change 7 Inthe CFWD State screen press the DOWN arrow key to scroll to the CFWD Number screen and press CHANGE 1 Cfwd All Use VA to view v 1 Cfwd State On lt Done gt Change v CFWD Number Screen _p gt 2 Cfwd Number Change Cfwd Number 4 Done gt Change A Cancel Set 8 Enter a phone number
44. Phone is unlocked Model 67531 IP Phone User Guide 201 Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one 1 year period from the date of original purchase Ifthere is a defect or malfunction Aastra Telecom shall at its option and as the exclusive remedy either repair or replace the telephone set at no charge if returned within the warranty period If replacement parts are used in making repairs these parts may be refurbished or may contain refurbished materials If it is necessary to replace the telephone set it may be replaced with a refurbished telephone of the same design and color If it should become necessary to repair or replace a defective or malfunctioning telephone set under this warranty the provisions of this warranty shall apply to the repaired or replaced telephone set until the expiration of ninety 90 days from the date of pick up or the date of shipment to you of the repaired or replacement set or until the end of the original warranty period whichever is later Proof of the original purchase date is to be provided with all telephone sets returned for warranty repairs Exclusions Aastra Telecom does not warrant its telephone sets to be compatible with the equipment of any particular telephone company This warranty does not extend to damage to products resulting from improper installation or operation alteration accident neglect abuse misuse fire or natur
45. Server 3 0 0 0 0 Time Server 2 0 0 0 0 2 Inthe Time Format field select the time format you want to use on your phone Valid values are 12h 12 hour format default e 24h 24 hour format Note The time and time format you configure display on the phone s idle screen 3 Inthe Date Format field select the date format you want to use on your phone Default is WWW MMM DD Valid values are WWW MMM DD default DD MMM YY YYYY MM DD DD MM YYYY DD MM YY DD MM YY MM DD YY e MMMDD DDMMMYYYY WWW DD MMM DD MMM DD IMM YYYY Note The date and date format you configure display on the phone s idle screen 4 Inthe NTP Time Servers field enable by checking the checkbox or disable by unchecking the box default is enabled Model 67531 IP Phone User Guide 31 Language 5 In the Time Server 1 Time Server 2 and Time Server 3 fields enter IP addresses or qualified domain names for the primary secondary and tertiary time servers Note Time Servers can only be entered if NTP Time Servers is enabled 6 Click to save your changes The IP phones support several different languages You can have the IP Phone Ul and the Aastra Web UI display in a specific language as required When you set the language to use all of the display screens menus services options configuration parameters etc display in that l
46. Switch Focus to Ringing Line field is enabled by default To disable this field uncheck the box 3 Click to save your settings 174 Model 67531 IP Phone User Guide Preferred Line and Preferred Line Timeout The 67531 has a feature called preferred line and preferred line timeout If you enable the preferred line parameter on your phone after a call ends incoming or outgoing the display switches back to the preferred line Next time you go off hook to make another call you pickup on the preferred line You can enable the preferred line parameter using the Aastra Web UI at the location Basic Settings gt Preferences gt General You can also set a preferred timeout parameter that specifies the number of seconds it takes for the phone to switch back to the preferred line Note You can configure Preferred Line and Preferred Line Timeout using the Aastra Web UI only The following table provides the behavior of the preferred line focus feature with other features on the phone Phone Feature Preferred Line Behavior call return The phone switches back to the focused line immediately after the call ends speeddial The line is already specified when the speeddial is created The phone switches back immediately after the call ends conference For incoming calls the phone switches back immediately after the call ends transfer For incoming or outgoing calls
47. URI Save Settings Programmable Keys and Expansion Module Keys 2 Select from Key 3 through Key 6 or Select from Key 1 through Key 36 M670i 3 Inthe Type field select None 4 Click to save your changes The function is deleted from the IP phone memory 110 Model 67531 IP Phone User Guide Making Calls This section describes ways to make calls on your 67531 phone using your handset speakerphone or headset Dialing a Number First take the phone off hook by e lifting the handset e pressing or e pressing a line call appearance button At the dial tone enter the number you wish to call call To send the call immediately you can press the key immediately after Note After dialing the number the phone has a short delay before sending the gt dialing the number The phone sends the call without delay If you are unable to make calls within certain area codes check with your System Administrator for any toll restrictions placed on your extension that may restrict your access to long distance area codes or dialing prefixes When your party picks up a timer appears on your display that records the length of your call If the Live DialPad option is on as soon as you press the first digit on the dial pad the phone automatically selects the next available line go off hook and dial as digits are pressed Using Handsfree Speakerphone The handsfree feature allows you to
48. Ul you can specify a scroll delay option that allows you to set the time delay in seconds between the scrolling of each status message on the phone You can specify this setting in the Status Scroll Delay seconds field at the path Basic Settings gt Preferences gt General The default time is 5 seconds for each message to display before scrolling to the next message You can increase or decrease this time as required Setting and saving the value in the Aastra Web UI applies to the phone immediately Configuring Status Scroll Delay 9 Aastra Web UI Use the following procedures to specify a status scroll delay on the IP phone 1 Click on Basic Settings gt Preferences gt General Status System Information Preferences Operation User Password General Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Suppress DTMF Playback Display DTMF Digits Call Waiting Play Call Waiting Tone Stuttered Dial Tone XML Beep Support Enabled Enabled Enabled Enabled Enabled Enabled Account Configuration Status Scroll Delay seconds Incoming Call Interrupts Dialing Enabled Switch Ul Focus To Ringing Line Y Enabled Preferred line 1 i Preferred line Timeout seconds o Goodbye Key Cancels Incoming Call V Enabled UPnP Mapping Lines o m Message Waiting Indicator Line All v DND Key M
49. an Icom key using the Aastra Web UI Configuring an Intercom Key 9 Aastra Web Ul Note Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Programmable Keys Configuration Operation User Password Key Type Value Line Phone Lock 1 Fo Programmable Keys Keypad Speed Dial 2 v Diredor 3 Directory v Reset Basic Settings 4 Callers List v Preferences Transfer 3 Account Configuration J 6 Conference v Services XML Application URI XML Application Title BLF List URI Save Settings Programmable Keys and Expansion Module Keys 2 Select from Key 3 through Key 6 or Select from Key 1 through Key 36 M670i 3 Inthe Type field select Intercom 4 Click to save your changes Model 67531 IP Phone User Guide 101 Using the Icom Key for Outgoing Intercom Calls L iP Phone UI 1 Press the Icom key 2 Enter the extension number of the person you want to intercom or the BLF key for that extension 3 After a beep tone your phone automatically connects with the remote extension and you can speak through its speaker 4 To cancel intercom press or hang up the handset 5 When you are finished speaking hang up the phone by placing the handset back on hook
50. and the phone receives an incoming call while you are dialing an outgoing call you can pick up the call and perform transfer or conference as required Transfer Conference Call Behavior If you are dialing the phone to transfer or conference a call and your phone receives an incoming call your dialing is never interrupted regardless of whether the Incoming Call Interrupts Dialing is enabled or disabled For Transfer and Conference the incoming calls always go to an available line other than the one you are using for dialing and the incoming call s line LED blinks The LCD still displays your dialing screen Intercom Behavior If Incoming Call Interrupts Dialing is enabled and you are dialing an outgoing Intercom call the enabled interrupt setting takes precedence over an enabled Allow Barge In setting The incoming call interrupts your dialing on an outgoing intercom call On an incoming intercom call the enabled Allow Barge In and Auto Answer occurs while you are dialing to transfer or conference the call However the incoming call goes to an available idle line and the LED blinks while you are dialing the second half of the conference or transfer If Incoming Call Interrupts Dialing is disabled an incoming intercom goes to an available idle line and the LED blinks for that line The phone answers the call under all conditions 172 Model 67531 IP Phone User Guide Configuring Incoming
51. available or unavailable to take calls by pressing the Available Unavailable Key Y The server monitors your IP phone status When you set the IP phone to available the server begins distributing calls to your phone When you set the IP phone to unavailable the server temporarily stops distributing calls to your phone The LED for the ACD Key shows the current status of your phone ACD LED Table This LED changes when you log into the phone queue and are available to take calls The LED changes again when you are busy with an active call The table below shows the status of the LED as they may appear on your IP phone Phone Status Logged In Model and Available Status Unavailable Logged Out 6753i Solid Red LED Blinking red LED No LED Using the ACD Key Use the following procedure to log into a phone queue from your IP phone 47 iP Phone UI 1 Check with your Administrator to verify the queue linked to your ACD Key 2 Press the ACD Key on your IP phone The LCD displays the label of the ACD queue you are accessing The User ID prompt displays ACD lt Queue Label gt User ID V Next Login Model 67531 IP Phone User Guide 3 Using the keypad enter your User ID phone number provided by your System Administrator and press the Y Key The Password prompt displays ACD lt Queue Label gt Password W Next gt Login 4 Using your
52. ene eate 160 NA e o ol So 161 Additional Features ii cda 162 Star Codes ia 162 NED o dd od e 162 Suppress DTME Playback sssrini aeiae a e aE a AEE A AA EAE EEE EES 163 Display DTME DES A E E EA 164 Enable Disable Call Wat en a en en a a a as 166 Play Call Waiting Tone AAA EA AN AA 168 St ttered Dial TONE ern an aa eee E e E eaaa E e E Aa aea 169 XML BEEP SUPPOT dadaa a aea iaa aa 170 Status scroll Delay ad 171 Incoming Call Interrupts Dil AT dia E 172 Switch UI Focus to Ringing Line scscscsii we dosdte A A aad An meee 174 Preferred Line and Preferred Line Timeout 2asisiscse cs vciast ocaesauadea savlas ia laa scesuabden seeds 175 Goodbye Key Cancels Incoming Calls id AA Ai 177 UPnP Mapping Lines for remote phones termini 179 Message Waiting Indicator ai 180 Incoming Intercom Call Features a SO 181 vii Table of Contents Using Redial Key for Last Number Redial ooooonnnccnincciocanococonncconoconnconaccono cono conocoon coco nocnnos 183 Group RTP Pagine receives RIP streams od A aiii 184 Use LEDP ELIN Sears eae a ret O 186 Available Features Enabled by Administrators oocncononcnoonnnnnnnncnnnnncnnnnocnnnccononaconococonococonanonos 187 Outsoine Intercom Calls adds 187 Missed Call Summary Subscription avn scat nniinesies anew asa 187 Customizable Calles Dist Key until iia 188 Autodial Hotline and O 188 Centralized Conferencihg nasarar anae a E A dees 189 Answer and Ignore Keys for XML Applications oooococccn
53. gt Phone Lock e At a configured Phone Lock key on the phone For more information about configuring a Lock Unlock key on your phone see Phone Lock Key on page 105 Use the following procedure to lock an IP phone using the IP Phone UI LJ iP Phone UI Lock the Phone 1 Press on the phone to enter the Options List 2 Select Phone Lock and press Enter 3 Press B to set the phone to lock 4 Press on the phone The following message displays Phone is locked Unlock the Phone 1 Press on the phone to enter the Options List 2 Enter your user password and press Enter The phone unlocks Use the following procedure to lock an IP Phone using the Aastra Web UI 9 Aastra Web UI 1 Click on Operation gt Phone Lock Status System Information Phone Lock Operation User Password Lock or unlock the phone Phone Lock Emergency Dial Plan 911199911121110 Programmable Keys Keypad Speed Dial Lock the phone Directory Reset User Password Reset Basic Settings Save Settings Preferences Account Configuration 200 Model 67531 IP Phone User Guide Lock the Phone 2 In the Lock the Phone field click The phone locks dynamically and displays the following message Phone is locked Unlock the Phone 3 Click on Operation gt Phone Lock 4 Inthe Unlock the Phone field click The phone unlocks dynamically and displays the following message
54. handset on the phone 2 Enter the extension number where the call was parked 3 Press the Pickup key If the call pick up is successful you are connected with the parked call 84 Model 67531 IP Phone User Guide Last Call Return Icr Key for Sylantro Servers Using the Aastra Web UI you can configure the Last call return ler function on a key This feature is for Sylantro servers only How it works If you configure ler on a key and a call comes into your phone after you are finished with the call and hang up you can press the key configured for lcr and the phone dials the last call you received When you configure an ler key the label LCR displays next to that key on the IP phone When the Sylantro server detects an lcr request it translates this request and routes the call to the last caller Configuring a Last Call Return Key 9 Aastra Web UI Note Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Programmable Keys Configuration Operation User Password ey Type Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Callers List Preferences Account Configuration Directory Transfer Conference Services XML Application URI XML Application Title
55. keypad enter your Password provided by your System Administrator and press the Y Key 5 Press B gt Login to login to the queue You are logged into the queue and the following screen displays ACD lt Queue Label gt Y Avail gt Logout 6 To allow your phone to be available in the queue press Y Avail The following screen displays ACD lt Queue Label gt Y Unavail gt Logout If your IP phone status is set to Available then the server begins to distribute phone calls from this queue to your IP phone You must manually change the state to Available in order to start receiving calls 7 To temporarily stop receiving calls press the press Y Unavail If you are on a call or miss a call that has been distributed to your phone your phone status automatically changes to Unavailable Your phone remains in the Unavailable state until one of the following occurs e You use the IP Phone UI to manually switch the IP phone state back to Available or e The availability timer for your IP phone expires This only occurs if your Administrator has configured an auto availability timer on your IP phone Contact your System Administrator for more information 8 To logout of the queue press B gt Logout The server no longer distributes phone calls to your IP phone Model 67531 IP Phone User Guide 71 Directed Call Pickup Group Call Pickup Keys for Sylantro Servers Aa
56. outside line you transferred to If the party you are transferring the call to does not answer the transferred call rings back to your extension Consultive Transfer You also have the option to consult with the person you are transferring the call to before you complete the transfer To do this remain on the line until the receiving party answers the call After consulting with the receiving party you can either complete the transfer or cancel the transfer to go back to the original call Model 67531 IP Phone User Guide 117 47 IP Phone UI Use the following procedure to transfer a call to another extension Use the following illustration as a reference Transfer iS Key E 1 Connect to Party 1 if not already connected Party 1 is the party you want to transfer 2 Press the Transfer Key You should hear a dial tone as a second line opens up 3 Dial the extension number or the outside number to Party 2 This is the Party for which you want to transfer Party 1 4 To complete a blind transfer press the Transfer Key again before the receiving end answers To complete a consultive transfer remain on the line to speak with the Party 2 before pressing the Transfer Key again to transfer Party 1 to Party 2 To cancel the transfer select Cancel on the display screen Conferencing Calls The 67531 IP phone offers two m
57. the Aastra Web UI overrides the Administrator s setting Setting and saving the value in the Aastra Web UI applies to the phone immediately Configuring XML Beep Support 9 Aastra Web Ul Use the following procedures to configure an XML beep on the IP phone Note XML Beep Support is enabled by default 1 Click on Basic Settings gt Preferences gt General Status System Information Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration Preferences General Suppress DTMF Playback Display DTMF Digits Call Waiting Play Call Waiting Tone Stuttered Dial Tone XML Beep Support Status Scroll Delay seconds Incoming Call Interrupts Dialing Switch UI Focus To Ringing Line Preferred line Preferred line Timeout seconds Goodbye Key Cancels Incoming Call UPnP Mapping Lines Message Waiting Indicator Line DND Key Mode Call Forward Key Mode Use LLDP ELIN Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled v Enabled lo m All e Phone Account Y Enabled 2 XML Beep Support is enabled by default If required disable the XML Beep Support field by unchecking the check box 3 Click to save your settings 170 Model 67531 IP Phone User Guide Status Scroll Delay Using the Aastra Web
58. the IP Phone UI if you make changes to any other account other then Account 1 the changes also apply to all accounts on the phone When enabling a CFWD state you must specify a phone number for the phone to CFWD to The number you specify applies to all accounts of the same mode 2 Number and name of accounts that display to this screen are dependant on the number and name of accounts configured on the phone In the screen in step 4 Screenname is configured on Line 1 Screenname is configured on Line 2 and Screenname3 is configured on Line 3 The name for the account is specified by your System Administrator Contact your System Administrator for more information 7 For the No Answer state in the No Rings field enter the number of times that the account rings before forwarding the call to the specified number Valid values are 1 through 20 Default is 1 When using the Account mode or Custom mode you can enter a different number of rings for each account If you use the Aastra Web UI to change the Call Forward Key Mode to Phone all accounts synchronize to Account 1 8 Optional You can configure a Call Forward key on your phone to access the Call Forward menus if desired You can also access the Call Forward menu from the IP Phone UJ at the path Options gt Call Forward To create a Call Forward key see Call Forward Key on page 86 9 Click to save your changes The changes takes affect imme
59. the IP Phone UI only Setting Contrast Level L iP Phone UI Press on the phone to enter the Options List Select Preferences Select Contrast Level Soe tS Use the lt q and gt navigation buttons to increase or decrease the intensity of contrast lighting on the LCD 5 Press Set to save your selection Live Dialpad The Live Dialpad option on the IP phone turns the Live Dial Pad mode ON or OFF With live dial pad ON the 67531 IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or programmable key is pressed With live dial pad OFF if you dial a number while the phone is on hook lifting the receiver or pressing the initiates a call to that number Availability of feature dependant on your phone system or service provider You can enable disable the live dialpad using the IP Phone UI only Enabling Disabling Live Dialpad 47 iP Phone UI Press on the phone to enter the Options List Select Preferences Select Live Dialpad Use the Change key to turn the live dialpad ON or OFF a eS NS O Press Done to save your selection 26 Model 67531 IP Phone User Guide Set Audio The Set Audio option on the IP Phone allows you to set the audio mode for your IP phone It also allows you to set the volume level of the headset microphone You can set Audio on your IP phone using the IP Phone UI only Audio Mode The 67531 allows you to use a ha
60. the change 6 Press the button the lt q key or the button at any time to exit without saving changes Reference For more information about customizing your phone using the available options from the IP Phone UI see the section Customizing Your Phone on page 23 For more information about Administrator options contact your System Administrator Model 67531 IP Phone User Guide 13 Phone Options via the Aastra Web Ul In addition to the IP Phone UI options you can customize additional options on the IP Phone using the Aastra Web UI In order to access your phone using the Aastra Web Ul you need to know your phone s IP address To find your phone s IP address see Finding Your Phone s IP Address on page 19 Using the Aastra Web Ul Your Phone 9 Aastra Web Ul Open your web browser enter the phone s IP address or host name into the address field and press lt Enter gt The following logon screen displays Connect to 10 50 10 22 12 x Y The server 10 50 10 22 at Aastra 6753 i requires a username and password izing Warning This server is requesting that your username and password be sent in an insecure manner basic authentication without a secure connection User name E y Password Remember my password 2 At the prompt enter your username and password and click Methods for Custom Note For a user the default user name is user and the pas
61. three times to access C Press B gt to move to the next space or wait a moment and the cursor automatically advances To insert a space between letters press B gt To backspace and erase a mistake press lt q or the Delete key You can save up to 16 letters and numbers on each programmable key entry Enter Name gt John Smith 54 Model 67531 IP Phone User Guide 6 Press the Save key to finish Saved Memory key 5553491234 Creating a Speeddial Using a Programmable Key or Expansion Module Key 9 Aastra Web UI Note Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Programmable Keys Configuration Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Type Value Directory Callers List Preferences o Transfer Account Configuration E 5 4 E E Conference Services XML Application URI XML Application Title BLF List URI Save Settings Programmable Keys and Expansion Module Keys 2 Select from Key 3 through Key 6 or Select from Key 1 through Key 36 M6701 3 Inthe Type field select Speeddial to apply to the key In the Value field enter the phone number extension or speeddial prefix
62. to apply to this hard key If you enter a speeddial prefix you must enter the character at the end of the prefix number for example 123456 5 Inthe Line field select a line for which to apply the speeddial to Valid values are 1 through 9 6 Click to save your changes Model 67531 IP Phone User Guide 55 Creating Speeddial Key Using Keypad Speeddial in the Aastra Web Ul 9 Aastra Web Ul 1 Click on Operation gt Keypad Speeddial Status System Information Keypad Speed Dial Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration Save Settings 2 Select from Digit 1 through Digit 9 3 Inthe input box enter the phone number extension or speeddial prefix to apply to this Digit key If you enter a speeddial prefix you must enter the character at the end of the prefix number for example 123456 4 Click to save your changes Saving an Entry from the Redial Callers or Directory Lists to a Speeddial Key 47 IP Phone UI Use the following procedure to save an entry from your Directory List Callers List or Redial List on the IP phone a i Save Key a ae q Directory List Key 2 2 ig E SES Callers List Key ES y o ca ou Redial List Key
63. to save your changes Note You can delete a speeddial key by removing the information from the Value field Model 67531 IP Phone User Guide 59 Editing a Speeddial Using Keypad Speeddial in the Aastra Web Ul 9 Aastra Web Ul 1 Click on Operation gt Keypad Speeddial Status System Information Keypad Speed Dial Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration g oem Jo th amp e Save Settings 2 Select from Digit 1 through Digit 9 3 Inthe input box edit the phone number extension or speeddial prefix for this Digit key If you enter a speeddial prefix you must enter the character at the end of the prefix number for example 123456 4 Click to save your changes 60 Model 67531 IP Phone User Guide Do Not Disturb DND Key The IP phones have a feature you can enable called Do not Disturb DND The DND function allows you to turn do not disturb ON and OFF Note You can configure DND using the Aastra Web UI only If DND is ON callers calling into the phone hear a busy signal or a message depending on how your System Administrator set up the configuration server The second line on the screen of the IP phone shows when DND is set If the phone shares a line with other phones only the phone that has DND configured is affected You can set DN
64. up by your System Administrator 48 Model 67531 IP Phone User Guide Key Function Description Phone Lock Indicates the key is configured as a phone lock key allowing you to press this key to lock unlock the phone Paging Indicates the key is configured as a Paging key When pressed the phone can send Real Time Transport Protocol RTP streams from a pre configured multicast address without involving SIP signaling You can also receive RTP streams from pre configured multicast addresses can specify up to 5 addresses using the Paging Listen Addresses at the path Basic Settings gt Preferences gt Group Paging RTP Settings in the Aastra Web Ul For more information about setting this parameter see Group RTP Paging receives RTP streams on page 184 Programmable keys can also be set up to quickly to access features such as Call Return 69 or Voicemail Note Quick access features like Call Return and Voicemail must first be configured on your PBX in order to work on your phone See your System Administrator for more information The following paragraphs describe how to configure each function listed in the previous table Model 67531 IP Phone User Guide 49 Line Key You can set a programmable key or an expansion module key to act as a line call appearance key on the 67531 The key acts as a line that behaves the same as a hard line key L1 L2 and L3 For more informati
65. using the following procedure Use the following illustration as a reference Save Key gt Directory F cao Key i ura 1 Press the Save Key during the call Save to John Burns 9054550055 2 Press the Directory Key or an empty programmable key If a name is displayed both the number and name are saved in the Directory List or the programmable key If no name or Unknown Name displays you can enter the name using the dial pad 3 Press the Save Key to finish 130 Model 67531 IP Phone User Guide Saving from the Callers List L iP Phone UI Use the following procedure to save names numbers from the Callers List to the Directory Use the following illustration as a reference Save Key E Me po Directory Poe So Key L E eq Eo Callers List Key JA om MOG CG e ea JH awe 1 ne 1 Press the Callers List Key Key 4 2 From the Callers List scroll through the list to find the name and number that you want to save to your Directory Press the Save Key 4 Press the Directory Key to save the number you selected to the Directory List If the name is displayed with the number both are saved to the Directory If no name is displayed you can ent
66. 1 Any speeddial numbers that you configure on your IP phone are not affected by autodial settings 2 If Autodial is configured on your phone any lines that function as hotlines do not accept conference calls transferred calls and or intercom calls 188 Model 67531 IP Phone User Guide Centralized Conferencing The 67531 supports centralized conferencing for Sylantro and Broadsoft servers This feature provides centralized conferencing on the SIP server versus localized on the phone Your System Administrator must enable this feature on your phone before you can use centralized conferencing Centralized Conferencing allows you to perform the following e Conference two active calls together into a conference call e When on an active conference call invite another party into the call e Create simultaneous conference calls on the same IP phone Sylantro servers only For example a user at extension 2005 could create two conferences and put one conference on hold while conversing with the other party Line 1 conference together extensions 2005 2010 and 2020 Line 2 conference together extensions 2005 2011 and 2021 Disconnect from an active conference call while allowing the other callers to remain connected e Add unlimited number of users to a conference dependent on the limitations of the server e Join two active calls together into a conference Join incoming or outgoing active calls to any e
67. 1 Ifyou selected Account or Custom mode in step 2 you can enable disable each account or all accounts as applicable If you selected Phone mode the first account allows you to change the DND status for all accounts 2 Number and name of accounts that display to this screen are dependant on the number and name of accounts configured on the phone In the screen in step 4 Screenname is configured on Line 1 Screenname is configured on Line 2 and Screenname3 is configured on Line 3 Only your Administrator can create accounts for your phone Contact your Administrator for more information 6 Click to save your changes The changes takes affect immediately without a reboot Using DND Modes via the IP Phone UI After you add a DND key to your phone you can toggle the DND state using this key on the phone Use the following procedure to enable disable DND on the IP Phone 47 IP Phone UI The following procedures assume you have already configured a DND key AND assumes there are three accounts configured on the phone Notes 1 Ifthere is no DND key configured or if it is removed DND is disabled on the IP Phone 2 Ifthere is only one account configured on the phone then the mode setting is ignored and the phone behaves as if the mode was set to Phone 3 Using the Aastra Web UI if you change the DND key mode to phone all accounts synchronize to the current setting of Account 1
68. 47 4 Click on Basic Settings gt Account Configuration Status System Information Account Configuration Operation User Password Phone Lock Account OND Call Forward State Programmable Keys 1 Screenname All Keypad Speed Dial Directory Reset No Answer Basic Settings Preferences 2 Screenname2 All Account Configuration Busy Busy No Answer 3 Screenname3 All Busy No Answer Save Settings The illustration above shows 3 accounts configured on the phone Accounts must be set up by your System Administrator 5 For each account enable the CFWD state by placing a check mark in one or more of the following State fields e All Busy e No Answer The All option forwards all incoming calls for this account to the specified phone number regardless of the state of the phone The phone can be in the Busy or No Answer states or can be in the idle state The phone still forwards all calls to the specified number The Busy option call forwards incoming calls only if the account is in the busy state The calls are forwarded to the specified phone number The No Answer option call forwards incoming calls only if the account rings but is not answered in the defined number of rings The call gets forwarded to the specified number Note You can use the Busy and No Answer states together using different f
69. 67531 phone Model 67531 IP Phone User Guide 99 or Status System Information User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Account Configuration or Line Keys and Programmable Keys 1 Click on Operation gt Programmable Keys Click on Operation gt Expansion Module lt N gt Programmable Keys Configuration Type Directory Callers List Transfer Key 1 2 3 4 5 6 Conference Services XML Application URI XML Application Title BLF List URI Save Settings Programmable Keys and Expansion Module Keys 2 Select from Key 3 through Key 6 Select from Key 1 through Key 36 M670i In the Type field select Conference 4 Click to save your changes 100 Model 67531 IP Phone User Guide Intercom Key By default the IP phone allows incoming intercom calls to be automatically answered without having to set up an Icom key on your phone For more information about changing the behavior of incoming Intercom calls see the section Incoming Intercom Call Features on page 181 Your System Administrator can enable outgoing intercom calls on your phone If enabled you must configure an Icom key on your phone to use for outgoing intercom calls You must configure a programmable key or expansion module key with the function Intercom Use the following procedure to configure a key as
70. 7 DPSS dial er saa cena rin eas a E td le E E 89 SPCC dial ONE laa tidad 91 Directory Key A Meas ona en Aa A a eee oa 93 Callers Dist Keya des 95 Transfer Kef esrin a tated Ps E A E E E E T E 97 Conference Ko dd id S E E 99 Intercom Key ig shesnccickjjnigia hand keen iehe nce a a a a a A eee has 101 ERVICES KEY caida cnt a a tues aan E OEE ale tes a canada ey adele 103 A Rte te Oe PROT ey re ey SRR PT OP RCRD ee RPT eT nT 105 Paging Key Sends the RTP Stream A E A A AAA ee Gade 107 None Key yee Saat ea ata ack neal cath cna ret E Ok ali t ss E 109 D l tmg NEY ASAS AA AS SA A lib 110 Making Calls oe 111 Dialing A NUDE da 111 Using Handsfree Speaker pan O 111 Table of Contents Usine al A a Ae 112 O 113 Mii e o a te A tata a tans ed ae Sohn ates Sec tag 114 Receiving Calla A cdscussosunbaoocusesventsdouvdecunieuceassedensscoseaenes 115 Answering an Incoming Cal isk sone oactials canieinncgvdeanpecabaeeass Gn taweataas 115 Sending an Incoming Call to Voicemail nia 115 Handling Calls a A ia 116 Placing a Call on Hold a tios OA le wee ad A eases eos eae 116 TASTE Cals A A A A A AA A oad 117 C nferentin Calls a dd o lado 118 A O O cloaca as a ee ap enteee trance 123 Manasing A unos udessconendepnssasenpesonbachsvusbes ebonscessl tesesaeercceeheeenacaenes 124 O 124 Caller Lia anti dla 134 Account Configuration DND and Call Forwarding ooococcniccnnonoconccconaconcconnccnnnnnnn conc cconncnn 140 Missed Calls Tndicator a e A arate
71. 7531 IP Phone User Guide 155 CFWD in Custom Mode 1 Use the RIGHT and LEFT arrow keys to scroll through each account 1 Screennamel 2 Screenname2 3 Screenname3 CFWD All gt CFWD Busy gt CFWD NoAns Jan 1 12 96 Jan 1 12 96 Jan 1 12 96 In the above example Screennamel Screenname2 and Screenname3 are three accounts configured on the phone All three accounts have CFWD enabled as indicated by the CFWD All CFWD Busy and CFWD NoAns messages Press the Call Forward key The CFWD Account screens display Use the UP and DOWN arrow keys to scroll through each account Call Forward 1 Screenname Y Done gt Change Forward Indicates Screennamg X CFWD Enabled e gt Change Indicates al Forward gt ocreenname CFWD Disabled Dore v Indicates Call Forward 4 All Off no CFWD phone oe eee number configured Call Forward 5 AllOn lt Done P Set In the above example Screennamel has one or more CFWD states enabled as indicated by a check mark Y Screenname2 has one or more CFWD states disabled as indicated by an X Screenname3 has one or more CFWD states configured but a specific state has no call forward phone number configured as indicated by a Items 4 and 5 allow you to disable or enable CFWD on all accounts respectively 156 Model 67531 IP Phone User Guide 2 Select an account to configure Press the CHANGE key The CFWD Mode screen d
72. Administrator must provide you with your User ID and Password to access the applicable phone queue After creating an ACD key you are ready to receive calls from a queue on the server You must press the ACD key and then log in by entering your User ID and Password An Available key displays allowing you to make your phone available to accept these calls When you are on an active call or you miss a call the server automatically changes the phone s status to unavailable The server updates it s database with this new information and no longer distributes calls to the phone The phone remains in this unavailable state until e you make yourself available again by pressing the Available key e an ACD timer expires set by your System Administrator You can also choose to manually change the phone status to unavailable by pressing the Unavailable key on the phone Note It is recommended you configure no more than a single ACD key programmable key or expansion module key per IP phone 68 Model 67531 IP Phone User Guide Configuring an Automatic Call Distribution ACD Key Use the following procedure to configure ACD on the 67531 IP Phone 9 Aastra Web UI Note Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information
73. Audio on page 27 for instructions on how to change the Set Audio option Why can t I get a dial tone Check for any loose connections and that the phone has been installed properly For installation instructions please refer to the Installation and Setup section in the Aastra 67531 Installation Guide provided with your phone Why doesn t my phone ring Check the ring volume on your phone It may be turned down or turned off To adjust the ringer volume setting press the volume button when the phone is on hook and idle For more information refer to the Adjusting Volume section in the Aastra 67531 Installation Guide provided with your phone Why is the light not coming on with a new Voice Mail Message Your phone system or service provider must provide Visual Message Waiting service for this function to work Check with your System Administrator for more information Why is my handset not working Check to ensure that the handset cord is fully connected to both the phone and handset See the section Connecting a Handset or Headset in the Aastra 6753i Installation Guide for information How do I find the IP address of my phone Instructions on where to find the IP address of your phone can be found in this guide in the section Finding Your Phone s IP Address on page 19 Model 67531 IP Phone User Guide 197 Why does my phone display the No Service message The phone displays the N
74. BLF List URI Save Settings Programmable Keys and Expansion Module Keys 2 Select from Key 3 through Key 6 or Select from Key 1 through Key 36 M670i 3 Inthe Type field select sprecode 4 Inthe Value field enter the appropriate value for accessing specific services from the server Note For values to enter in this field contact your System Administrator 5 Click to save your changes Model 67531 IP Phone User Guide 81 Park Pickup Keys The 67531 phone has a park and pickup call feature that allows you to park a call and pickup a call when required The IP phones support the Park Pickup feature on the Asterisk BroadWorks Sylantro and ININ PBX servers You can set programmable keys or expansion module keys on the 67531 to use the park pickup feature by setting a programmable key as Park or Pickup and then e specify a value e specify a line to use Note The values you enter for each key are dependent on the type of server you are using Asterisk BroadWorks Sylantro or ININ PBX The park pickup feature performs as follows When a call comes in and you pickup the handset you can press the applicable Park key to park the call e After the call is parked you can press the Pickup key followed by the applicable value to pickup the call You configure a Park and Pickup programmable configuration using the Aastra Web UL The following table provi
75. D on the programmable keys or expansion module keys using the Aastra Web UI only DND is not configurable from the IP phone UI Configuring a DND Key 9 Aastra Web UI Note Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Programmable Keys Configuration Operation User Password Key Type Value Line Phone Lock 1 E Programmable Keys Keypad Speed Dial 2 Y ee 3 Directory Y Reset Basic Settings 4 Callers List v Preferences 3 5 a Account Configuration 6 Conference Services XML Application URI XML Application Title BLF List URI Save Settings Programmable Keys and Expansion Module Keys 2 Select from Key 3 through Key 6 or Select from Key 1 through Key 36 M670i 3 Inthe Type field select do not disturb to apply to this key Model 67531 IP Phone User Guide 61 Busy Lamp Field BLF Key The BLF feature on the IP phones allows a specific extension to be monitored for state changes BLF monitors the status busy or idle of extensions on the IP phone Note The BLF setting is applicable to the Asterisk server only gt Example A Supervisor configures BLFs on his phone for monitoring the status of a worker s phone use busy or idle When the worker picks up h
76. EET BZ Belize CST Model 67531 IP Phone User Guide A 2 Time Zone Name Time Zone Code CA Newfoundland NST CA Atlantic AST CA Eastern EST CA Saskatchewan EST CA Central CST CA Mountain MST CA Pacific PST CA Yukon PST CH Zurich CET CK Rarotonga CKS CL Santiago CLS CL Easter EAS CN China CST CO Bogota COS CR Costa Rica CST CU Havana CST CY Nicosia EES CZ Prague CET DE Berlin CET DK Copenhagen CET DM Dominica AST DO Santo Domingo AST EE Tallinn EET ES Madrid CET ES Canary WET Fl Helsinki EET FJ Fiji NZT FK Stanley FKS FO Faeroe WET FR Paris CET GB London GMT GB Belfast GMT GD Grenada AST GE Georgia Tbilisi GET GF Cayenne GFT Gl Gibraltar CET GP Guadeloupe AST GR Athens EET GS South Georgia GST GT Guatemala CST GU Guam CST GY Guyana GYT HK Hong Kong HKS HN Tegucigalpa CST HR Zagreb CET HT Port au Prince EST HU Budapest CET IE Dublin GMT IS Reykjavik GMT IT Rome CET JM Jamaica EST JP Tokyo JST Model 67531 IP Phone User Guide Time Zone Name Time Zone Code KY Cayman EST LC St Lucia AST Ll Vaduz CET LT Vilnius EET LU Luxembourg CET LV Riga EET MC Monaco CET MD Chisinau EET MK Skopje CET MQ Martinique AST MS Montserrat AST MT Malta CET MU Mauritius MUT MX Mexico City CST MX Cancun CST MX Merida CST MX Monterrey CST MX Mazatlan MST MX Chihuahua MST MX Hermosillo MST MX Tijuana PST Ni Managua CST NL Amster
77. Empty Use Save to add is displayed Directory empty Use Save to add 124 Model 67531 IP Phone User Guide 2 You can access entries by pressing Y and A to scroll through the list 3 To search for an entry by name press the dial pad number corresponding to the first letter of the name for example press 7 for the letter P Continue to press the dial pad number to access other letters on the same key for example press 7 three times for Fon If there are multiple entries under the same letter you can use Y and A to scroll through the list or continue to press the next letters of the name to find a better match 4 To dial the displayed number press Gay just lift the handset or press any Line Key 5 Press the Directory Key to cancel Sorting Entries and Quick Search Feature You can also sort multiple numbers according to preference and perform a quick search feature that allows you to enter the first letter that corresponds to a name in the Directory to find specific line items The phone displays the first name with this letter Note The quick search feature in the Directory List works only when the Directory is first accessed Managing the Directory List From the Directory List in the IP Phone UI you can perform the following e Adda New Entry to the Directory List page 126 e Edit an Entry in the Directory List page 128 e Delete an Entry from the Directory List page 129 e Sa
78. Guide 51 Use the following procedures to set speeddial on the 67531 IP phone Press and Hold to Create a Speeddial applicable to programmable keys keypad keys expansion module keys L iP Phone UI Pressing and holding down a programmable key expansion module key or keypad key on the phone initiates a speeddial feature key that has no preassigned function key must be set to None Pressing and holding a programmable key expansion module key or keypad key that currently has a speeddial setting allows you to edit that speeddial setting Note When creating a speeddial for a key on the IP Phone you must select a gt 1 Press a programmable key expansion module key or a number key on the keypad for 3 seconds A screen displays with the prompt Enter number gt 2 Enter a phone number or extension to assign to that speeddial key The following example illustrates the screen display Speeddial Enter number gt 3456 After entering the number the prompt Use Save to end displays on the screen 3456 Use Save to end 3 Press Save to save the number as a speeddial key By default the phone automatically assigns the speeddial key to line 1 if available To select a different line press the Change key and select a different line or use the phone s keypad to select a number 1 9 or use the Y and A to make your selection Line 1 AY Change Use Save to end 4 Press Save to save th
79. MF Playback A feature on the IP phones allows you to enable or disable the suppression of DTMF playback when a number is dialed from the keys on your phone When suppression of DTMF playback is disabled and you press a key the IP phone dials the stored number and displays each digit as dialed in the LCD window When the suppression of DTMF playback is enabled the IP phone dials the stored number and displays the entire number immediately in the LCD window allowing the call to be dialed faster DTMF playback suppression is disabled by default Suppressing DTMF playback can be configured using the Aastra Web UI Configuring Suppression of DTMF Playback 9 Aastra Web UI Use the following procedure to configure suppression of DTMF playback Note Suppress DTMF Playback is disabled by default 1 Click on Basic Settings gt Preferences gt General Status System Information Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration Preferences General Suppress DTMF Playback Display DTMF Digits Call Waiting Play Call Waiting Tone Stuttered Dial Tone XML Beep Support Status Scroll Delay seconds Incoming Call Interrupts Dialing Switch UI Focus To Ringing Line Preferred line Preferred line Timeout seconds Goodbye Key Cancels Incoming Call UPnP Mapping Lines Message Waiting Indicator Line DND Key Mode Call
80. Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration Programmable Keys Configuration Key Type Value Line Directory Callers List Transfer Si ll 1 I ona WH Conference Services XML Application URI XML Application Title BLF List URI Save Settings Programmable Keys and Expansion Module Keys 2 Select from Key 3 through Key 6 or Select from Key 1 through Key 36 M670i 3 Inthe Type field select Automatic call distribution 4 In the Line field select a line to apply Automatic call distribution Valid values are 1 through 9 Note It is recommended you configure no more than a single ACD programmable key or expansion module key per IP phone 5 Click to save your changes Model 67531 IP Phone User Guide 69 Using the ACD Feature on your IP Phone The ACD feature allows you to login to a phone queue in order to receive distributed calls on your IP phone To login to a phone queue you must preconfigure an ACD key on your IP Phone as described in the previous procedure Your Administrator sets up the queue that you access when you press the ACD Key Contact your System Administrator for more information When you press the ACD Key the phone prompts you to enter a User ID and Password to login into the queue Once logged in you can make your phone
81. Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Programmable Keys Configuration Operation User Password Key Type Value Line Phone Lock 1 3 1 Programmable Keys J Keypad Speed Dial 2 v DE 3 Directory v Reset 1 Basic Settings 4 Callers List v Preferences i 5 T 3 Account Configuration 6 Conference Y Services XML Application URI XML Application Title BLF List URI Save Settings Programmable Keys and Expansion Module Keys 2 Select from Key 3 through Key 6 or Select from Key 1 through Key 36 M6701 3 Inthe Type field select None 4 Click to save your changes Model 67531 IP Phone User Guide 109 Deleting a Key 9 Aastra Web Ul Note Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator Use the following procedure to delete a key function using the Aastra Web UI 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Programmable Keys Configuration Operation User Password Key Type Phone Lock 1 Programmable Keys Keypad Speed Dial 2 Directory 3 Reset Basic Settings 4 Callers List 5 6 Directory Preferences Transfer Account Configuration Mesina Conference Services XML Application URI XML Application Title BLF List
82. RI Save Settings Programmable Keys and Expansion Module Keys 2 Select from Key 3 through Key 6 or Select from Key 1 through Key 36 M670i 3 Inthe Type field select BLF List BroadSoft BroadWorks 4 Inthe Line field select a line number that is actively registered to the appropriate SIP proxy you are using Valid values are Global for all lines or 1 through 9 Model 67531 IP Phone User Guide 65 5 Inthe BLF List URI field enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user For example my6753i blf list as broadworks com Note Contact your System Administrator for the BLF List URI 6 Click to save your changes 66 Model 67531 IP Phone User Guide Flash Key You can set a programmable key or expansion module key to generate a flash event when it is pressed on the 67531 You do this by setting the key to flash The IP phone generates flash events only when a call is connected and there is an active RTP stream for example when the call is not on hold Configuring a Flash Key 9 Aastra Web UI Note Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Programmable Keys Configuration
83. Restart Phone Phone Lock only and are not accessible by the user These options should only be set up and Note The Administrator Menu options are Administrator level functions changed by your System Administrator Simplified Options Menu Your System Administrator may configure a simplified options menu for your phone The following table indicates the options that may appear on your phone if the simplified options menu is applied Option Number Option 1 Call Forward 1 Screenname 2 All Off 3 All On Note The menus that display for Call Forward are dependant on the Call Forward Mode set on the phone Default is Account mode 2 Services 1 WebApps 2 Directory 3 Callers List 4 Voicemail 2 Preferences 1 Tones Ring Tone Tone Set 2 Contrast Level 3 Live Dialpad 4 Set Audio Audio Mode Headset Mic Vol 3 Phone Status 1 IP amp MAC Addresses 2 LAN Port 3 PC Port 4 Firmware Info 5 Error Messages 4 Phone Lock Model 67531 IP Phone User Guide Using the IP Phone UI 47 iP Phone UI 1 Press the Options key on the phone to enter the Options List 2 Use Y and A to scroll through the list of options or press the number corresponding to the Option 3 Press Enter the B key or press the digit number of the corresponding option to select an option 4 Change a selected option if applicable 5 Press the Set or Done key to save
84. Rev 00 User Guide Release 2 4 41 001199 16 MD C O A a a 1 LO N o Aastra Telecom will not accept liability for any damages and or long distance charges which result from unauthorized and or unlawful use While every effort has been made to ensure accuracy Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation The information contained in this documentation is subject to change without notice AASTRA Telecom Copyright 2008 Aastra Telecom www aastratelecom com All Rights Reserved Software License Agreement Aastra Telecom Inc hereinafter known as Seller grants to Customer a personal worldwide non transferable non sublicenseable and non exclusive restricted use license to use Software in object form solely with the Equipment for which the Software was intended This Product may integrate programs licensed to Aastra by third party Suppliers for distribution under the terms of this agreement These programs are confidential and proprietary and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer In addition these confidential and proprietary programs are works conforming to the requirements of Section 401 of title 17 of the United States Code Customer shall not disclose to any third party such confidential and proprietary
85. The change is dynamic The Aastra Web UI and IP Phone UI allow you to enter text and characters in the language you selected 38 Model 67531 IP Phone User Guide Latin 2 Character Set The 67531 includes support for ISO 8859 2 Latin2 of multi national languages when displaying and inputing in the IP Phone UI and the Aastra Web UI UTF 8 is also compatible with XML encoding on the IP Phones The following table illustrates the Latin 2 character set used on the 67531 IP Phone ar a 4 pa es eo E oe eo ee ws ete feo Se so eon Wee E a A 0040 0104 02D8 0141 0044 013D 0154 0017 0048 0160 015E 0164 0179 OOAD 017D 017B 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 175 o A 2 v Y v n al i IIS 0 A E E Ze DOBO 0105 02DB 0142 00B4 013E 015B 02C7 OOBS 0161 O15F 0165 0174 02DD 017E 017C 176 177 178 179 180 181 182 183 184 185 186 187 188 189 190 191 c 0154 00C1 00C2 0102 00C4 0139 0106 00C 010C DOCS 0118 OOCB 0114 OOCD OOCE 010E 192 193 194 195 196 197 198 199 200 201 202 203 204 205 206 207 DININIO O 010 RIU OOUT D 0110 0143 0147 00D3 00D4 0150 00D6 OOD 0156 016E OODA 0170 OODC OODD 0162 208 209 210 211 212 213 214 215 216 217 218 219 220 221 222 P A y T Y Y 2 A riajajajall c lc 6 ejeje 1 1 E 0155 OOE1 O0E2 0103 OOE4 0134 0107 OOE 010D O0E9 0119 OOEB 0115 OOED OOEE O10F 224 225 226 227 228 229 230 231 232 233 234 235 236 237 238 239 re M 2 A fad DA a Ae o A 72 P a di
86. User Password Key Type Phone Lock 1 Programmable Keys Keypad Speed Dial 2 Directory 7 Reset Basic Settings 4 Callers List 5 6 Directory Preferences 3 Transfer Account Configuration Conference Services XML Application URI XML Application Title BLF List URI Save Settings Programmable Keys and Expansion Module Keys 2 Select from Key 3 through Key 6 or Select from Key 1 through Key 36 M670i 3 Inthe Type field select Transfer 4 Click to save your changes 98 Model 67531 IP Phone User Guide Conference Key By default the 67531 has a Conference key configured on Key 6 However using the Aastra Web The Conference key allows you to link three active calls into a single conference Local Conferencing This key also helps to create multiple conferences with unlimited participants on your phone if your System Administrator has enabled Centralized Conferencing on your phone Reference For more information about Local and Centralized Conferencing see Conferencing Calls on page 118 Configuring a Conference Key 9 Aastra Web UI Notes 1 Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator 2 By default the Conference key is Key 6 Use the following procedure to configure a Conference key on the
87. You can also use the following keys if required e 4 All Off Disables all CFWD states for the current account in focus All On Enables all CFWD states for the current account in focus Press the CHANGE key for the state you selected in step 3 Scroll to the CFWD State screen This displays the current state of the mode you selected In the following example the CFWD All state is ON 1 Cfwd All Use VA to view v Cfwd State CFWD State Screen ere Change 1 Cfwd State Cfwd State On Off lt Done gt Change Y Next gt Set Press the CHANGE key in the CFWD State screen Press NEXT to toggle the state of the CFWD mode ON or OFF In the example in Step 4 you press NEXT to change the option to OFF Press SET to save the change In the CFWD State screen press the DOWN arrow key to scroll to the CFWD Number screen and press CHANGE 1 Cfwd All Use VA to view 1 Cfwd State it n Done AA Change CFWD Number Screen v a 2 Cfwd Number Change Cfwd Number 4 Done gt Change A Cancel P Set Model 67531 IP Phone User Guide 151 8 10 11 12 13 14 Enter a phone number to apply to the current state in focus When the phone is in the state you specified and a call comes into the phone it forwards the call to the number you specify Press SET to save the change For the CFWD No Answer state In the CFWD Number screen press the DOWN arrow key to scroll to th
88. a time period delay before the phone automatically answers Contact your System Administrator for more information Allow Barge In You can configure whether or not the IP phone allows an incoming intercom call to interrupt an active call The Allow Barge In parameter controls this feature When you enable the this parameter which is the default value an incoming intercom call takes precedence over any active call by placing the active call on hold and automatically answering the intercom call When you disable this parameter and there is an active call the phone treats an incoming intercom call like a normal call and plays the call warning tone Allow Barge In is enabled by default Configuring Incoming Intercom Settings 9 Aastra Web UI Use the following procedure to configure incoming Intercom settings on the IP phone 1 Click on Basic Settings gt Preferences gt Incoming Intercom Settings Status System Information Preferences Operation User Password Incoming Intercom Settings Phone Lock Auto Answer Enabled Programmable Keys Keypad Speed Dial Directory Reset Allow Barge In Enabled Basic Settings Preferences Account Configuration Microphone Mute Enabled Play Warning Tone Enabled 182 Model 67531 IP Phone User Guide 2 The Auto Answer field is enabled by default The automatic answering feature is turned on for the IP phone for answering Intercom calls To disable th
89. al causes such as storms or floods after the telephone is in your possession Aastra Telecom shall not be liable for any incidental or consequential damages including but not limited to loss damage or expense directly or indirectly arising from the customers use of or inability to use this telephone either separately or in combination with other equipment This paragraph however shall not apply to consequential damages for injury to the person in the case of telephones used or bought for use primarily for personal family or household purposes This warranty sets forth the entire liability and obligations of Aastra Telecom with respect to breach of warranty and the warranties set forth or limited herein are the sole warranties and are in lieu of all other warranties expressed or implied including warranties or fitness for particular purpose and merchantability Warranty Repair Services Should the set fail during the warranty period In North America please call 1 800 574 1611 for further information Outside North America contact your sales representative for return instructions You will be responsible for shipping charges if any When you return this telephone for warranty service you must present proof of purchase Model 67531 IP Phone User Guide 203 After Warranty Service Aastra Telecom offers ongoing repair and support for this product This service provides repair or replacement of your Aastra Telecom product at Aa
90. all to C Owards Call to cas A Phone B X ka E ma Missed calls indicator increments on phone B Note Voicemail must be configured on phone B Note Your System Administrator can configure the Missed Call Summary Subscription feature on a global or per line basis Model 67531 IP Phone User Guide 187 Customizable Callers List Key Your System Administrator can specify an XML URI that creates a custom Callers List application for your phone When you press the Callers List key the phone accesses a custom XML URI Callers List instead of the standard Callers List Contact your System Administrator for more information Autodial Hotline and Warmline Your System Administrator can configure an autodial feature on your phone If autodial is enabled the phone automatically dials a preconfigured number whenever it is off hook Depending on the configuration specified by your Administrator the Autodial functions as either a hotline or as a warmline as follows Hotline The IP phone immediately dials a preconfigured number when you lift the handset Warmline The IP phone waits for a specified amount of time after you lift the handset before dialing a preconfigured number If you do not dial a number within the time allotted then the IP phone begins to dial the number The Autodial feature is available on a global or per line basis Contact your System Administrator for more information Notes
91. allers List and Directory List from your IP phone to your PC Reset Allows you to restart the IP phone when required 16 Model 67531 IP Phone User Guide Headings Descriptions Basic Preferences Allows you to enable disable the following Settings Suppress DTMF Playback Display DTMF Digits e Call Waiting e Play Call Waiting Tone e Stuttered Dial Tone XML Beep Support Status Scroll Delay seconds e Incoming Call Interrupts Dialing e Switch UI Focus to Ringing Line e Preferred Line e Preferred Line Timeout seconds Goodbye Key Cancels Incoming Call UPnP Mapping Lines e Message Waiting Indicator Line DND Key Mode e Call Forward Key Mode Use LLDP ELIN This category also allows you to configure incoming Intercom call settings group paging RTP settings e ring tones global and per line basis e ring tone sets time and date settings Webpage language and input language Account Configuration Allows you to configure do nat disturb DND and call forwarding CFWD by account You can have multiple accounts on the 6753i Model 67531 IP Phone User Guide 17 Phone Status You can view the status of your phone using the IP Phone UI or the Aastra Web UI Phone Status via IP Phone Ul The Phone Status option on the IP phone displays the status of your phone to the LCD display This option allows you to view your phone s e
92. and connected to the network the phone displays the Idle State screen John Burns 9054550055 Sat Jun 8 2 55pm The Idle State screen lists your name SIP screen name extension or phone number and day date and time The 1 in the upper corner in the above example indicates the idle screen for the first line appearance You can use the left and right arrow keys to scroll through the idle screens for all three line appearances The 67531 allows for scrolling up to 3 lines This screen is shown whenever your phone is not in use Idle Screen 2 The second display line displays the following temporary messages if the event occurs e No Service DHCP Failed e Restarting New IP Obtained e Network Disconnected Connected Note Since the Network Disconnected Connected display on two lines the date and time does not show if this event displays The second line can also display the following status messages listed in order of display priority e Call forward status DND On Do Not Disturb Number of missed calls Model 67531 IP Phone User Guide 7 When more than one status message displays the Y is shown after the message to indicate you can use the Y and A navigation keys to scroll through the remaining messages John Burns CFWDAIl w Jun8 2 55pm 2 A Network Connected Incomplete Configuration No Service If your phone displays an Incomplete Config message without any extension or u
93. anguage The IP phones support the following languages e English default French European and Canadian e Spanish European and Mexican e German gt Italian You can also configure the language to use when inputing values in the Aastra Web UI and the IP Phone UI Specifying the Language to Use Once the language pack s are available on your phone from your System Administrator you can specify which language to use on the phone and or the Aastra Web UI Note All languages may not be available for selection The available languages are dependant on the language packs currently loaded to the IP phone L iP Phone UI Use the following procedure to specify which language to use for the IP Phone UI 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Language 4 Select Screen Language The language setting displays a check mark indicating this is the current language on the IP Phone 5 Using the Y and A keys scroll through the languages Valid values are 32 Model 67531 IP Phone User Guide English default e Francais French e Espa ol Spanish Deutsch German e Italiano Italian Note All languages may not be available for selection The available languages are dependant on the language packs currently loaded to the IP phone English is the default language and cannot be changed or removed For more information about loading language packs s
94. ator for more information You must also specify an XML URI and a Services label using the following XML fields XML Application URI e XML Application Title The XML Application URI is the URI loaded by your phone The phone performs an HTTP GET Contact your System Administrator for the applicable XML URI to enter in the XML Application URI field The XML Application Title is the label that displays beside the XML key on your phone If you use the Services key to access the XML features the XML Application Title is the label that displays on the Services Menu in the IP Phone UI Note Contact your System Administrator for the applicable URI to enter in this field After an XML key is configured you can use the IP Phone Ul to access the XML applications 76 Model 67531 IP Phone User Guide Configuring an XML Key 9 Aastra Web UI Note Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration Programmable Keys Configuration Key Type Value Line Directory Callers List Transfer ane wn o Si S Se Ss S I Conference Services XML Application URI XML App
95. bers dial directly to another person s line or extension or set up to quickly access features such as Caller ID 69 Voicemail The speeddial function can be set using the IP Phone UI or the Aastra Web UI Note You can use a speeddial key while on an active call by placing the active call on hold first and then pressing the speeddial key You can create speeddial keys using any of the following methods e Using the Aastra Web UI at the paths Operation gt Programmable Keys Operation gt Expansion Module Operation gt Speeddial Edit e By pressing and holding a programmable key expansion module key or keypad key e Using the IP Phone UI at the path Options gt Preferences gt Speed Dial Edit Speeddial Prefix The speeddial feature also allows you to specify a preset string of numbers followed by a that the phone dials automatically after pressing the speeddial key You can use this feature for numbers that contain long prefixes For example if you had the following speeddial configuration in the Aastra Web UI Key 1 Type speeddial Label Europe Office Value 1234567 Line 2 then after you press key 1 on the phone the prefix number displays on the phone screen The phone proceeds to dial the prefix number automatically and pauses for you to enter the remaining phone number using the keypad on the phone You can save up to 7 speeddial numbers on the 67533 Model 67531 IP Phone User
96. c 3 DEF3EE def3 4 GHI4II ghi4ii 5 JKL5 jkl5 6 MNO6NOO mno6 7 PQRS7 pqrs7 8 TUV8UU tuv8 i 9 WXYZ9 wxyz9 ig lt SPACE gt lt SPACE gt NO Key Uppercase Characters Lowercase Characters 0 0 0 1 1 5 _ amp 1 5 _ amp 2 ABC2AA abc2aa 3 DEF3E def3 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO60 mno66 7 PQRS7R pars7R 8 TUV8U tuv8 9 WXYZ9 wxyz9 f lt SPACE gt lt SPACE gt 36 Model 67531 IP Phone User Guide Italian Key Uppercase Characters Lowercase Characters 0 0 0 1 Vil 1 3 _ 8 2 ABC2ACG abc2 c 3 DEF3EEE def3 e 4 GHI4 ghi4 5 JKL5 jki5 6 MNO600 mno6 7 PQRS7 pqrs7 8 TUV8U tuv8u 9 WXYZ9 wxyz9 i lt SPACE gt lt SPACE gt NO NO Configuring Language Input Using the IP Phone UI You can configure the language you use for inputting on the phone by setting the Input Language option The default input language setting is English You can change this setting using the IP Phone UI or the Aastra Web UI Example N A Input Language 7 Language 5 2 Input Language English Y v Next gt Enter y Next gt Enter v Next gt Set Language Option Input Language Option Select an Input Language 47 iP Phone UI Use the following procedure to change the input language using the IP Phone UI 1 Press on the phone to enter the Options L
97. calls the handsfree LED flashes and the Mute key LED is ON L iP Phone UI Press the 4 button at any time to mute handset headset or handsfree The speaker light flashes slowly and you can hear the caller but they cannot hear you To switch mute on or off press CQ Note If you place a muted call on hold the phone automatically takes the call off mute when you reconnect to the call 114 Model 67531 IP Phone User Guide Receiving Calls When a call is ringing at your extension you see the Inbound Call Screen The line call appearance light flashes quickly for the incoming call Laflamme amp Assoc 555 1234 Answering an Incoming Call L iP Phone UI To answer the call e For handsfree operation press or the line call appearance button for the incoming call e Press for handsfree or headset operation Note The audio mode setting you have selected in the options list under Set Audio gt Audio Mode determines if the call goes to handsfree or headset operation For more information see Set Audio on page 27 e Lift the handset for handset operation If the phone is already connected to a call pressing the line call appearance button for the new incoming call automatically places the connected call on hold and answers the new call To reconnect to a party press the line call appearance button for that call If you cannot answer the call the caller g
98. cator that increments the number of missed calls to the phone This feature is accessible from the IP phone UI only The number of calls that have not been answered increment on the phone s idle screen as lt number gt New Calls As the number of unanswered calls increment the phone numbers associated with the calls are stored in the Callers List The user can access the Callers List and clear the call from the list Once the user accesses the Callers List the lt number gt New Calls on the idle screen is cleared Accessing and Clearing Missed Calls 47 iP Phone UI Use the following procedure to access and clear missed calls from the Callers List Once you display the Callers List the lt number gt New Calls indicator clears Use the following illustration as a reference Callers List ee Key WIG G2 0 1 Press Callers List key on the phone 2 Use the Y and A keys to scroll through the line items in the Callers List to find the line items that have the 25 icon with the receiver ON These are the missed calls to the phone 3 To clear a line item from the Callers List select the line item you want to delete and press the Clear key The line item is deleted from the Callers List 160 Model 67531 IP Phone User Guide Voicemail The Voicemail feature on the 67531 IP pho
99. col RTP stream from pre configured multicast address es without involving SIP signaling This is called Group Paging on the IP phones You can specify up to 5 multicast addresses that the phone listens for on the network This feature is configurable using the Aastra Web UI only The 67531 in the local network listens for RTP on the preconfigured multicast address The Phone displays the Paging message to the phone s LCD It uses the G711 uLaw CODEC for multicast RTP The recipient can drop the incoming page if required The recipient can also set Do Not Disturb DND to ignore any incoming pages For incoming RTP multicasts the ringing display is dependant on the setting for the Allow Barge In parameter See Allow Barge In on page 182 If this parameter is disabled and there is no other call on the phone then the paging is automatically played via the default audio device If there is an existing call on the phone the call initially displays in the ringing state The user has the option to accept ignore the call If the Allow Barge In parameter is enabled the RTP multicast call barges in and any existing calls are put on hold If an RTP multicast session already exists on the phone and the phone receives another incoming RTP multicast session the priority is given to the first multicast session and the second multicast session is ignored The behavior for the incoming calls in this case is also based on the
100. ctive calls link into a conference call on Line 1 available of the parties in the conference call When a name is displayed pressing B gt drops the displayed party from the call Note You can use Y and A to scroll through and see the numbers and names if gt Centralized Conferencing for Sylantro and Broadsoft Servers The 67531 allows you to create multiple conferences with unlimited participants depending on your server limitations when your Administrator enables Centralized Conferencing If your Administrator does not enable Centralized Conferencing then the 67531 uses Local Conferencing by default Your Administrator can configure Centralized Conferencing globally on all lines or on specific lines Although for the global setting to work you must configure the lines with the applicable phone number 120 Model 67531 IP Phone User Guide Reference For more information on Centralized Conferencing see Centralized Conferencing on page 189 or contact your System Administrator Using Centralized Conferencing LL iP Phone UI Note When Centralized Conferencing is enabled on your phone local conferencing or three way conferencing works as indicated in the previous section Using Local Conferencing Joining two active calls in a conference also works as indicated in the previous section Joining Two Active Calls in a Single Conference Use the following procedure t
101. d Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration Preferences General Suppress DTMF Playback Display DTMF Digits Call Waiting Play Call Waiting Tone Stuttered Dial Tone XML Beep Support Status Scroll Delay seconds Incoming Call Interrupts Dialing Switch Ul Focus To Ringing Line Preferred line Preferred line Timeout seconds Goodbye Key Cancels Incoming Call UPnP Mapping Lines Message Waiting Indicator Line DND Key Mode Call Forward Key Mode Use LLDP ELIN E O E ic E E Enabled Enabled Enabled Enabled Enabled Enabled 5 O 1 Enabled Enabled 4 v 0 y Enabled Account v y Enabled 2 Call Waiting is enabled by default If required disable the Call Waiting field by unchecking the check box 3 Click to save your settings Model 67531 IP Phone User Guide 167 soinjeoy euonippy Play Call Waiting Tone You can enable or disable the playing of a call waiting tone when you are on an active call and a new call comes into the phone You can configure this feature using the Aastra Web UI Configuring Call Waiting Tone 9 Aastra Web UI Use the following procedures to configure a call waiting tone on the IP phone Note Play Call Waiting Tone is enabled by default 1 Click on Basic Settings gt Preferences gt Genera
102. dam CET NO Oslo CET NR Nauru NRT NU Niue NUT NZ Auckland NZS NZ Chatham CHA OM Oman Muscat GST PA Panama EST PE Lima PES PL Warsaw CET PR Puerto Rico AST PT Lisbon WET PT Madeira WET PT Azores AZO PY Asuncion PYS RO Bucharest EET RU Kaliningrad EET RU Moscow MSK RU Samara SAM RU Yekaterinburg YEK RU Omsk OMS RU Novosibirsk NOV RU Krasnoyarsk KRA RU Irkutsk IRK RU Yakutsk YAK RU Vladivostok VLA RU Sakhalin SAK RU Magadan MAG RU Kamchatka PET RU Anadyr ANA Model 67531 IP Phone User Guide A 3 A 4 Time Zone Name Time Zone Code SE Stockholm CET SG Singapore SGT Sl Ljubljana CET SK Bratislava CET SM San Marino CET SR Paramaribo SRT SV EI Salvador CST TR Istanbul EET TT Port of Spain AST TW Taipei CST UA Kiev EET US Eastern EST US Central CST US Mountain MST US Pacific PST US Alaska AKS US Aleutian HAS US Hawaii HST UY Montevideo UYS VA Vatican CET YU Belgrade CET Model 67531 IP Phone User Guide Numerics 67531 customizing 11 23 feature 2 getting started 4 idle screens 7 incomplete configuration message 8 installation and setup 3 keys and key descriptions 9 no service message 8 plugging in the phone 4 requirements 2 A Aastra Web UI Basic Settings parameters 17 Operaton parameters 16 phone status 16 about this guide 1 account configuration 140 account status 21 ACD key 68 allow barge in for intercom 182 audio setting 27 auto answer fo
103. dbye key on the phone e Supports the HTTP file download protocol e Supports the aLaw and uLaw codecs e Plays the WAV file only if the phone is idle e WAV audio file starts only when 4 seconds of the audio data or the complete file has been accumulated e Follows the standard phone behavior of speaker head set hand set IP Phone UI Screen During WAV Streaming The 67531 screen displays the following during WAV streaming To abort the WAV streaming press any of the following e Goodbye key e Drop softkey You can also place the handset if in use on hook Using the Keypad During Active XML Applications If enabled by your Administrator the 67531 IP Phone can allow you to continue using your keypad keys during active XML applications on your phone This feature is applicable only when your phone is in the connected state By default the phone suppresses dialpad events when an XML object is in focus so your Administrators must enable the keypad to be used during active XML applications Contact your System Administrator for more information 190 Model 67531 IP Phone User Guide Key Redirection Conference Transfer Redial Intercom Keys and Voicemail Option If enabled by your Administrator the Conference Transfer Redial and Intercom keys as well as the Voicemail option can be redirected to XML scripts This allows the server to provide the phone with Redial Transfer Xfer Conference Conf and Intercom Icom k
104. des the values you enter for the Park Call and Pickup Parked Call fields in the Aastra Web UI Park Pickup Call Server Configuration Values Server Park Values Pickup Values Aasterisk 700 700 Sylantro 98 99 BroadWorks 68 88 ININ PBX callpark pickup Leave value fields blank to disable the park and pickup feature 82 Model 67531 IP Phone User Guide Configuring Park Pickup Keys 9 Aastra Web UI Note Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator Use the following procedure to configure park pickup on the 67531 phone 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Programmable Keys Configuration Operation User Password Key Type Value Line Phone Lock 1 Programmable Keys gt Keypad Speed Dial 2 Y Dn 3 Directory v Reset Basic Settings 4 Callers List v Preferences i 5 MOR a Account Configuration 6 Conference Y Services XML Application URI XML Application Title BLF List URI Save Settings Programmable Keys and Expansion Module Keys 2 Select from Key 3 through Key 6 or Select from Key 1 through Key 36 M670i 3 In the Type field select Park for the first key For the second key select Pickup 4 In the Value fields enter the appropriate values based o
105. diately without a reboot Model 67531 IP Phone User Guide 149 Using CFWD via the IP Phone UI Once CFWD is enabled on your phone you can access and change the configuration using the IP Phone UI or the Aastra Web UI You can access the CFWD menus by pressing a pre configured Call Forward key or by selecting Options gt Call Forward from the IP Phone UI The following procedure assumes you have already configured a CFWD key AND assumes there are three accounts configured on the phone Notes 1 Ifthere is no CFWD key configured on the phone or it is removed you can still enable CFWD via the IP Phone UI at the path Options gt Call Forward 2 Ifthere is only one account configured on the phone then the mode setting is ignored and the phone behaves as if the mode was set to Phone 3 Using the Aastra Web UI if you change the CFWD key mode to Phone all accounts synchronize to the current setting of Account 1 CFWD in Account Mode 1 Use the RIGHT and LEFT arrow keys to scroll through each account 1 Screenname CFWD All Jan 1 12 96 2 Screenname2 gt gt Jan 1 12 96 3 Screenname3 CFWD Busy Jan 1 12 96 In the above example Screenname 1 Screenname2 and Screenname3 are three accounts configured on the phone Screennamel has CFWD All enabled Screenname 2 has CFWD disabled as indicated by no message displayed and Screenname3 has CFWD Busy enabled 2 Press the Call Forwa
106. dministrator has not already setup your 67531 phone please refer to the Aastra 6753i Installation Guide for basic installation and physical setup of the 67531 For more advanced administration and configuration information System Administrators should refer to the Aastra SIP IP Phone Administrator Guide Model 67531 IP Phone User Guide 3 Getting Started The 67531 must be set up and configured prior to its first use This section describes phone behavior and start up screens you may see when the phone is first plugged in or when it is restarted Plugging in and Starting the Phone The 67531 automatically begins the start up sequence as soon as it is connected The phone goes through this process the first time you plug in your phone and every time you restart your phone Note Some start up screens only appear the first time you connect your phone or if your phone has been factory defaulted The phone displays the following startup screens Aastra 67531 Firmware Loaded LLDP Initializing network During the first start up the 67531 phone attempts to contact the Redirection and Configuration Server rcs aastra com for current server information No personal information is transmitted from the phone during this process Contacting Redirector 4 Model 67531 IP Phone User Guide The 67531 phone may also look for configuration servers on your local network press lt Remote to enter a remote server ad
107. dress or B gt Skip to continue without checking for servers Auto Discovery Remote Skip If appropriate servers are found they are listed for you to select from by scrolling down to view the complete list Press Skip to continue without selecting a server Choose Server lt server name gt 4Skip Select The 67531 phone then checks settings and looks for new configuration and firmware updates for the phone from a server If a new update is found the phone displays the message Updating Configuration This may take a few moments while the phone downloads the latest updates Updating configuration Checking for new firmware Note New updates to your phone can be automatically scheduled from the server This is set up on the phone system by your System Administrator and should be scheduled during non business hours or slow call periods Important Do not unplug or remove power to the phone while it is checking or A installing firmware and configuration information If language packs were loaded to your phone by your System Administrator the following screen displays during startup Downloading language packs Model 67531 IP Phone User Guide 5 When the configuration update is complete the phone displays the following screens Network DSP SIP Done Model 67531 IP Phone User Guide Idle Screens Idle Screen 1 When the phone has successfully updated the configuration
108. dresses text box enter the multicast IP address es and port number on which the phone listens for incoming multicast RTP packets Enter the IP address in dotted decimal format for example 239 0 1 15 10000 239 0 1 20 15000 You can enter up to 5 listening multicast addresses If this field is blank the Paging Listening capability is disabled on the phone Notes 1 Recipient of a Paging call can set a global Do Not Disturb DND to ignore any incoming pages 2 For incoming Paging the phone uses the Intercom configuration settings The incoming Page is dependant on the Allow Barge In parameter setting and the Tdling On Call state 3 Click to save your settings Model 67531 IP Phone User Guide 185 Use LLDP ELIN The 67531 IP Phone supports Link Layer Discovery Protocol for Media Endpoint Devices LLDP MED and Explicit Congestion Notification ECN Emergency Location Identification Number ELIN LLDP ELIN allows the phone to use the location information sent by the switch as a caller ID for making emergency calls Note If the phone receives location information in ECN ELIN format 10 to 25 numeric string the phone replaces the caller ID SIP header with the ECN ELIN value and the SIP URI does not change The phone determines if this is an emergency number by checking the emergency dial plan configured on the phone You can enable or disable the LLDP ELIN on the IP Phones using the
109. e Language Input The 67531 supports text and character inputs in various languages English German French Spanish and Italian Inputting textual or character information into the IP Phone Ul can be done using the keypad on the phone You enable the Language Input feature using the Aastra Web Ul or the IP Phone UI You can then use text and characters in a specific language when performing inputs on the phone The following tables identify the language characters that you can use to enter text and characters on the 67531 Keypad Input Alphabet Tables English Key Uppercase Characters Lowercase Characters 0 0 0 1 T 37 amp 1 3 _ 8 2 ABC2 abc2 3 DEF3 def3 4 GHI4 ghi4 5 JKL5 jkI5 6 MNO6 mno6 7 PQRS7 paqrs7 8 TUV8 tuv8 9 WXYZ9 wxyz9 lt SPACE gt lt SPACE gt French Key Uppercase Characters Lowercase Characters 0 0 0 1 1 5 _ amp 1 5 _ amp 2 ABC2AACAA E abc2aacaaee 3 DEF3EEEE def3 e 4 GHI4ii ghi4fi 5 JKL5 jkI5 6 MNO6NOO0O0 mno6 7 PQRS7 pqrs7 8 TUV8UUUU tuv8 ud 9 WXYZ9 wxyz9 id lt SPACE gt lt SPACE gt Model 67531 IP Phone User Guide 35 Spanish German Key Uppercase Characters Lowercase Characters 0 0 0 1 Val 1 3 _ 8 2 ABC2AAG abc2aa
110. e After pressing the Options Key the phone displays a screen that allows you to unlock the phone before continuing e On the 67531 the redirection feature works after selecting the Services Menu To display the original Options Menu press and hold the Options key Contact your System Administrator for more information about this feature Model 67531 IP Phone User Guide 191 XML Applications and Off Hook Interaction If enabled by your Administrator the 67531 can be prevented from going into the off hook dialing state when the handset is off hook and the call ends This feature is disabled by default and must be enabled by your Administrator The disabled behavior is as follows You are in a call using the handset and the phone displays an XML application The far end terminates the call and a new XML application gets pushed pulled onto the display Since the handset is off hook and in idle mode the offhook idle timer starts When this timer expires the phone applies dial tone and moves to the off hook dialing state which then destroys the XML application that was being displayed Contact your System Administrator for more information about this feature XML Override for a Locked Phone The 67531 has a feature that allows a locked phone to be overridden when an XML application is sent to the phone This feature also allows you to still use programmable keys expansion module keys applicable to the XML application even though the
111. e 105 Using the Lock Unlock Key on the IP Phone After configuring a key as a lock unlock key refer to the following procedure to use the key on the IP phone L iP Phone UI Lock the Phone 1 Press the Lock key The phone locks The LED for the key AND the Message Waiting Lamp illuminate steady ON An Unlock label appears next to the key you just pressed Unlock the Phone 1 Press the Unlock key A password prompt displays 2 Enter your user password and press ENTER The phone unlocks The LED for the key AND the Message Waiting Lamp go OFF The Lock label appears next to the key you just pressed 106 Model 67531 IP Phone User Guide Paging Key Sends the RTP Stream You can configure a Paging key on the phone that allows you to send a Real Time Transport Protocol RTP stream to pre configured multicast address es without involving SIP signaling You enter a multicast IP address es and a port number for the Paging key that when pressed initiates an outgoing multicast RTP session This is called Group Paging on the IP phones You can also specify group paging RTP addresses that the phone listens for when receiving RTP streams You can specify up to 5 listening multicast addresses at the path Basic Settings gt Preferences gt Group Paging RTP Settings For more information about Group Paging and how it works and to specify multicast addresses see Group RTP Paging receives RTP streams
112. e CFWD No Rings screen and press CHANGE 1 Cfwd NoAns Use VA to view v 1 Cfwd State On 4 Done gt Change y 2 Cfwd Number CFWD No Rings Screen 4 Done gt Change a v 3 No Rings Change No Rings Y 1 4 Done gt Change YW Next P Set Press NEXT to select the number of rings to apply to the phone for call forwarding incoming calls Valid values are 1 to 20 Default is 1 When the phone receives an incoming call and call forward is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the call if there is no answer Press SET to save the change Press DONE to save CFWD All Number CFWD All State CFWD Busy Number CFWD Busy State CFWD No Answer Number CFWD No Answer State CFWD No Answer Rings Each time you press DONE the following Apply Changes screen displays Apply Changes 0 Cancel Confirm Press to confirm the change s each time the Apply Changes screen displays All changes are saved to the phone 152 Model 67531 IP Phone User Guide CFWD in Phone Mode 1 Use the RIGHT and LEFT arrow keys to scroll through each account 1 Screennamel CFWD All Jan 1 12 96 2 Screenname2 3 Screenname3 CFWD All gt CFWD All Jan 1 12 96 Jan 1 12 96 In the above example Screenname 1 Screenname2 and Screenname3 are three accounts configured on the phone All three accounts have CFWD enabled as indicated by the CFWD
113. e Keys or Click on Operation gt Expansion Module lt N gt Status System Information Programmable Keys Configuration Operation User Password Key Type Phone Lock 1 Programmable Keys Keypad Speed Dial 2 Directory Reset Basic Settings 4 Callers List 5 6 Directory Preferences Transfer Account Configuration Conference Services XML Application URI XML Application Title BLF List URI Save Settings Select a key for which to configure Group Call Pickup In the Type field select Directed Call Pickup In the Value field enter groupcallpickup In the Line field select the line for which to apply the Group Call Pickup configuration Valid value are 1 through 9 Click to save your changes Using Directed Call Pickup Group Call Pickup Use the following procedure for the DCP GCP feature on your phone 47 iP Phone UI configure the DCP or GCP Key You must identify the extension s or phone Note Before using the DCP GCP feature on your phone you must first gt number s you want to monitor when configuring the key See the previous procedures to configure a DCP or GCP Key Using Directed Call Pickup DCP 1 When the monitored extension receives a call press the DCP Key to pick up the call If the monitored extension receives multiple incoming calls simultaneously the phone displays a list of incoming calls Use the A and Y keys to scroll thr
114. e is in the Connected state pressing the BLF Xfer key transfers the call to the extension unconditionally disregarding the status of the monitored extension If transferring a call to an extension fails a message Transfer Failed displays on the phone and you can reconnect the call get the call back by pressing the line key again e BLF Xfer and Call Forward When the focused line is in the Ringing state pressing the BLF Xfer key forwards the call to the extension unconditionally disregarding the status of the monitored extension BLF Xfer and Speeddial When the focused line and the monitored extension are idle pressing the BLF Xfer key causes the phone to go offhook and dial the number of the extension Model 67531 IP Phone User Guide 87 Configuring a BLF Xfer Key 9 Aastra Web Ul Note Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration Programmable Keys Configuration Key 1 2 3 4 5 6 Services XML Application URI XML Application Title BLF List URI Save Settings Type Directory Callers List Transfer Conference
115. e keys on the key panel of your 67531 IP phone that you can use for handling calls Keys Key Description Goodbye key Ends an active call The Goodbye key also exits an open list such as the Options List without saving changes Options key Accesses options to customize your phone Your System Administrator may have already customized some of your settings Check with your System Administrator before changing the Administrator only options Hold key Places an active call on hold To retrieve a held call press the call appearance button beside the light that is flashing Redial key Redials up to 100 previously dialed numbers Pressing the Redial key twice simultaneously redials the last dialed number 53 6806 Volume control key Adjusts the volume for the handset headset c E ringer and handsfree speaker Model 67531 IP Phone User Guide Key Description Line Call Appearance key Connects you to a line or call The Aastra 6753i IP phone supports up to 3 line keys Handsfree key Activates Handsfree for making and receiving calls without lifting the handset When the audio mode option is set this key is used to switch between a headset and the handsfree speakerphone Mute key Mutes the microphone so that your caller cannot hear you the light indicator flashes when the microphone is on mute Navigation keys Pressing the UP and DOWN arrow keys lets you view differen
116. e phone You can also dial directly from a directory entry You can use the Directory key to access a Directory List which contains a customized list of names with phone numbers and labels In addition to creating a Directory key you can also download a Directory List to your PC if required using the Aastra Web UI Reference For more information about the Directory List see Directory List on page 124 Model 67531 IP Phone User Guide 93 Configuring a Directory Key 9 Aastra Web UI Notes 1 Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator 2 By default the Directory key is Key 3 Use the following procedure to configure a Directory key on the 67531 phone 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Programmable Keys Configuration Operation User Password Key Type Phone Lock 1 Programmable Keys Keypad Speed Dial 2 Directory 7 Reset Basic Settings 4 Callers List 5 6 Directory Preferences 3 Transfer Account Configuration Conference Services XML Application URI XML Application Title BLF List URI Save Settings Programmable Keys and Expansion Module Keys 2 Select from Key 3 through Key 6 or Select from Key 1 through Key 36 M670i 3 Inthe Type field select Directory 4 Click to sav
117. e speeddial key to the line specified a digit key set to Empty or None the phone proceeds to enter the Add a Speeddial Key process For more information about editing a speeddial key see On the 67531 you can edit a speeddial key using any of the following methods on page 57 Note Press and hold a speeddial key to edit that speeddial key If you try to edit gt 52 Model 67531 IP Phone User Guide Creating a Speeddial Using the Speed Dial Edit Option You can use the IP Phone Ul at the path Options gt Preferences gt Speeddial Edit to create a speeddial key L iP Phone UI 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Speed Dial Edit The following prompt displays Press SD button All current speeddial key LEDs flash RED for programmable keys and expansion module keys All other function key LEDs turn off during this process After you press a speeddial key for editing the phone restores all key LEDs to their previous state Note If you select a key that is currently set as a speeddial key the speeddial information displays for you to edit 4 Press a non configured programmable key keypad key or expansion module key 5 Enter a phone number or extension to assign to that speeddial key The following example illustrates the screen display Speeddial Enter number gt 3456 After entering the number the prompt
118. e the following procedure to edit the Callers List Use the following illustration as a reference Callers List Key Handsfree Button gt 1 Press the Callers List Key 2 Press y and A to find the entry you want to edit Press Y to view the most recent call or A to see the oldest call on your list 3 Press any key on the dial pad to begin editing 4 To move the cursor one digit to the right press B gt To erase one digit to the left of the cursor press dl 5 To dial the displayed number press E e just lift the handset or press any line keys Model 67531 IP Phone User Guide 137 Deleting Entries From the Callers List You can delete individual items from the Callers List or you can delete all items in the Callers List L iP Phone UI Use the following procedure to delete an individual item from the Callers List Use the following illustration as a reference Delete Key EA Callers List Key Press the Callers List Key Press y and A to find the item you want to delete Press the Delete Key Pe ot eS Press the Delete Key again at the prompt to erase the item 47 iP Phone UI Use the following procedure to delete all items from the Callers Li
119. e when required The emergency telephone number may differ from country to country It is typically a three digit number so that it can be easily remembered and dialed quickly Some countries have a different emergency number for each of the different emergency services You can specify the digits to dial on the IP phone for contacting emergency services Once you specify the emergency number s on the phone you can dial those numbers directly on the dial pad when required and the phone automatically dials to those emergency services Note Contact your local phone service provider for available emergency numbers in your area 44 Model 67531 IP Phone User Guide The following table describes the default emergency numbers on the IP phones Emergency Number 911 Description A United States emergency number 999 A United Kingdom emergency number 112 An international emergency telephone number for GSM mobile phone networks In all European Union countries it is also the emergency telephone number for both mobile and fixed line telephones 110 A police and or fire emergency number in Asia Europe Middle East and South America You can set the emergency dial plan using the Aastra Web UI Define an Emergency Dial Plan Use the following procedure to specify the numbers to use on your phone for dialing emergency services in your area 9 Aastra Web UI 1 Click on Operation
120. e your changes 94 Model 67531 IP Phone User Guide Callers List Key By default the 67531 has a Callers List key configured on Key 4 However using the Aastra Web 7 0 g Callers List Key 000000 i i The Callers list is a stored log of your incoming calls You can use the Callers List key to access a list of callers that called your phone Reference For more information about the Callers List see Callers List on page 134 Configuring a Callers List Key 9 Aastra Web UI Notes 1 Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator 2 By default the Callers List key is Key 4 Use the following procedure to configure a Callers List key on the 67531 phone 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Programmable Keys Configuration Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Callers List Preferences Account Configuration Key Type 1 Directory _ Transfer Conference Services XML Application URI XML Application Title BLF List URI Save Settings Model 67531 IP Phone User Guide 95 Programmable Keys and Expansion Mod
121. ect Time and Date Select Daylight Savings Select a Daylight Savings time from the list of options Valid values are e OFF e 30 min summertime e 1hsummertime e Automatic Default Note The default for Daylight Savings is Automatic 5 Press Set to save the Daylight Savings setting Set Time Servers With a valid time server enabled your IP phone will synchronize the time displayed with the specified configuration server The phone will use the time from Time Server 1 unless it is not configured or unavailable in which case it will move on to Time Server 2 and if neccessary Time Server 3 1 Select Preferences 2 Select Time and Date 3 Select Time Server 4 Select from Time Server 1 Time Server 2 or Time Server 3 5 Enter an IP address or domain name for the time server Note The default for Time Servers is Enabled The Time Servers can be Enabled or Diabled only from the Aastra Web UI 6 Press Set to save the time server setting 30 Model 67531 IP Phone User Guide 9 Aastra Web UI 1 Click on Basic Settings gt Preferences gt Time and Date Setting Status System Information Preferences Operation User Password Time and Date Setting Phone Lock Fan A Programmable Keys Time Eommat pizh Y PAPA Keypad Speed Dial Date Format WW MMM DD ow Directory NTP Time Servers v Enabled Reset Time Server 1 0 0 0 0 Basic Settings Preferences L Account Configuration Time
122. ee your System Administrator 6 Press Set to set the language on the phone The change is dynamic When you exit the Options Menu the phone displays all menu items in the language you selected Model 67531 IP Phone User Guide 33 9 Aastra Web UI to use them For more information about loading language packs see your Note You must have the language pack s already loaded to your phone in order gt System Administrator 1 Click on Basic Settings gt Preferences gt Language Settings Status System Information Preferences Operation User Password z Phone Lock Language Settings Programmable Keys Webpage Language English v Keypad Speed Dial Input Language English Directory ERAS Reset Basic Settings Preferences Account Configuration 2 Inthe Webpage Language field select a language to apply to the Aastra Web UI The IP phone supports the following languages English default Fran ais French e Espa ol Spanish Deutsch German e Italiano Italian Note All languages may not be available for selection The available languages are dependant on the language packs currently loaded to the IP phone by your System Administrator English is the default language and cannot be changed or removed 3 Click to save your settings The change is dynamic The Aastra Web UI displays all screens in the language you selected 34 Model 67531 IP Phone User Guid
123. en and view the Callers List sile PBbuibeueln Model 67531 IP Phone User Guide 139 Account Configuration DND and Call Forwarding The 67531 has a feature that allows you to configure Do Not Disturb DND and call forwarding CFWD for multiple accounts on the phone You can set specific modes for the way you want the phone to handle DND and CFWD The three modes you can set on the phone for these features are Account e Phone e Custom The following paragraphs describe account based DND and CFWD DND Account Based Configuration Call Forward Account Based Configuration DND Account Based Configuration Do Not Disturb DND is a feature on the phone that prevents the phone from ringing and receiving incoming calls When DND is enabled with call forwarding CFWD any incoming calls can be call forwarded to voicemail or another number See Call Forward Account Based oon Configuration on page 145 for more information about call forwarding to other numbers On the 67531 you can set DND on the phone side for a specific account or for all accounts on the phone You can set three modes for DND using the Aastra Web UI at the path Basic Settings gt Preferences gt General gt DND Key Mode Account Phone default and Custom DND performs according to the mode you set You can then configure a DND key for the phone or for an expansion module using the Aastra Web Ul at the path Operation gt Pro
124. er the name using the dial pad Model 67531 IP Phone User Guide 131 Saving from the Redial List L iP Phone UI Use the following procedure to save names numbers from the Redial List to the Directory Use the following illustration as a reference I Save Key SaaS s Directory Psi gt gt cy Le Key Ez E Ey lt a WIG G4 Redial List co o Key 2 CE oy Sa 1 Press the Redial List Key E 2 From the Redial List scroll through the list to find the name and number that you want to save to your directory Press the Save Key 4 Press the Directory Key to save the number you selected to the Directory List Ifthe name is displayed with the number both are saved to the Directory If no name is displayed you can enter the name using the dial pad 132 Model 67531 IP Phone User Guide Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI The phone stores the directorylist csv file to your PC in comma separated value CSV format You can use any spreadsheet application to open the file for viewing The following is an example of a Directory List in a spreadsheet application The file displays the name phone number and line number for each Directory entry EJ directoryList csv
125. eration gt User Password Status System Information Reset User Password Operation User Password Please enter the current and new passwords FETE HES Current Password seeecessccecceeees Programmable Keys Keypad Speed Dial New Password Directory Password Confirm Reset Basic Settings Save Settings Preferences Account Configuration 2 Inthe Current Password field enter the current user password Note By default the user name is user all lowercase and the password field is left blank 40 Model 67531 IP Phone User Guide 3 Inthe New Password field enter the new user password 4 Inthe Password Confirm field enter the new user password again 5 Click to save your changes Resetting a User Password If you forget your password you can reset 1t and enter a new password The reset user password feature resets the password to the factory default which is blank no password You can reset a user password using the Aastra Web UI only Note Valid values when creating or changing a password are 0 to 4294967295 integers only symbols and alpha characters are not allowed Default password is an empty string field is blank Reset a User Password Use the following procedure to reset a user password 9 Aastra Web UI 1 Click on Operation gt Phone Lock Status System Information Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Direc
126. ethods of conferencing e Local conferencing default method e Centralized conferencing for Sylantro and Broadsoft Servers Administrator must enable this method By default the Conference key is Key 6 on your phone A Conference key must be set up on your phone before you can set up conference calls To assign a key as a Conference key see Conference Key on page 99 118 Model 67531 IP Phone User Guide Conference State Screens When you use the Conference key to initiate a conference call the following screen displays In a conference call the call timer moves to the left You use the up and down arrow keys to scroll to a party on the list You use the right arrow key to select the party to drop Local Conferencing The 67531 phone supports up to 3 parties including yourself in a conference call This is called Local Conferencing and is the default method of conferencing on the 67531 Note Your System Administrator can set your Conference key to speeddial a specific number Contact your System Administrator for more information Using Local Conferencing 47 iP Phone UI Use the following procedure to create a conference call using local conferencing Use the following illustration as a reference O 000000 Conference Key c Hae K A eR aun a Lp Sel
127. ey blind transfers the call to the predefined target If transferring a call fails a message Transfer Failed displays and you can reconnect the call get the call back by pressing the line key again e Speeddial Xfer and Call Forward When the phone is in the Ringing state pressing the Speeddial Xfer key forwards the call to the predefined extension Model 67531 IP Phone User Guide 89 Configuring a Speeddial Xfer Key 9 Aastra Web UI Note Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration Programmable Keys Configuration Key 1 2 3 4 5 6 Services XML Application URI XML Application Title BLF List URI Save Settings Type Directory Callers List Transfer Conference Programmable Keys and Expansion Module Keys Select from Key 3 through Key 6 2 or Select from Key 1 through Key 36 M670i In the Type field select Speeddial Xfer In the Value field enter the speeddial extension or the extension to transfer calls to for example 5551212 In the Line field select the
128. ey features and the Voicemail option feature rather then accessing them from the phone side By default the server side keys function the same as the phone side key features Notes 1 Key remapping takes precedence over redirecting 2 Disabling the redial conference or transfer features on the phone also disables the redirection of these keys Contact your System Administrator for more information about this feature Options Key If enabled by your Administrator the Services Menu on the 67531 IP Phone can be redirected to an XML script This allows the server to provide the phone with available options rather then accessing them from the phone side You access the XML script by selecting the Services Menu You can still access the Services Menu from the phone side by pressing and holding the Options key to display the phone side Services Menu IMPORTANT NOTES e Ifno Options URI script is configured the local Options Menu on the phone displays as normal e Ifyou configure password access to the Options Menu this password is required when accessing the local Option Menu but is not required for the Options Key redirection feature e Pressing the Options Menu for redirection from the server does not interfere with normal operations of the phone for example pressing the options menu when on a call does not affect the call e Ifthe phone is locked you must unlock the phone before accessing the Options Menu redirect featur
129. f you disable call waiting on the phone and the user is on a call any further incoming calls receive busy unless Call Forward Busy or Call Forward No Answer and Busy is configured on the phone for more information on Call Forwarding see Call Forward Account Based Configuration on page 145 It then forwards the call according to the rule configured The phone can only e transfer the currently active call or e accept transferred calls if there is no active calls If call waiting is disabled e intercom calls are treated as regular incoming calls and are rejected e pre dialing with live dial pad disabled still accepts incoming calls e the Incoming Call Interrupts Dialing parameter is ignored because the incoming call is automatically rejected for information on Incoming Call Interrupts Dialing see page 172 e the Missed Calls List does not get updated with details of calls e the Blind Transfer feature on the phone may not work if two calls are made to the phone at one time You can disable call waiting using the configuration files or the Aastra Web UI Enabling Disabling Call Waiting 9 Aastra Web Ul Use the following procedure to enable or disable Call Waiting on the IP phone Note Call Waiting is enabled by default 166 Model 67531 IP Phone User Guide 1 Click on Basic Settings gt Preferences gt General Status System Information Operation User Passwor
130. following procedure to configure the Preferred Line and Preferred Line Timeout feature using the Aastra Web UI 1 Click on Basic Settings gt Preferences gt General Status System Information Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration Preferences General Suppress DTMF Playback Display DTMF Digits Call Waiting Play Call Waiting Tone Stuttered Dial Tone XML Beep Support Status Scroll Delay seconds Incoming Call Interrupts Dialing Switch UI Focus To Ringing Line Preferred line Preferred line Timeout seconds Goodbye Key Cancels Incoming Call UPnP Mapping Lines Message Waiting Indicator Line DND Key Mode Call Forward Key Mode Use LLDP ELIN Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled v Y Enabled lo x Phone v Account v Y Enabled 2 Inthe Preferred Line field select a preferred line to switch focus to after incoming or outgoing calls end on the phone Default is 1 Valid values are e None disables the preferred line focus feature e 1to9 For example if you set the preferred line to 1 when a call incoming or outgoing ends on the phone on any line the phone switches focus back to Line 1 3 Inthe Preferred Line Timeout field enter the amount of time in seconds that
131. formation Preferences Operation User Password General Phone Lock Suppress DTMF Playback Enabled Programmable Keys Keypad Speed Dial Directory Call Waiting Enabled Reset Play Call Waiting Tone Enabled Basic Settings Stuttered Dial Tone Enabled Preferences Account Configuration Display DTMF Digits Enabled XML Beep Support Enabled Status Scroll Delay seconds Incoming Call Interrupts Dialing Enabled Switch Ul Focus To Ringing Line Enabled Preferred line Preferred line Timeout seconds Goodbye Key Cancels Incoming Call UPnP Mapping Lines Message Waiting Indicator Line DND Key Mode Phone w Call Forward Key Mode Account w Use LLDP ELIN V Enabled 2 The Goodbye Key Cancels Incoming Call field is enabled by default If required disable this field by unchecking the check box 3 Click to save your settings Model 67531 IP Phone User Guide 177 Using the Goodbye Key to Cancel Incoming Calls Feature L iP Phone UI IF THEN Goodbye Key Cancels Incoming Call is press the Goodbye key to reject the second enabled AND a second call comes in while incoming call you are on an active call Goodbye Key Cancels Incoming Call is press the Goodbye key to hang up on the disabled AND a second call comes in while active call so you can answer the second you are on an active call incoming call Goodbye Key Cancels Incoming
132. free speakerphone Headset Mic Volume The Headset Mic Volume option allows you to set the volume level for the headset microphone Setting Audio Mode and Headset Mic Volume 47 iP Phone UI PY Pp m Press on the phone to enter the Options List Select Preferences Select Set Audio Select Audio Mode Model 67531 IP Phone User Guide 27 Time and Date SS SAS Select the audio mode you want to use on your phone Valid values are Speaker Headset Speaker Headset Headset Speaker Press Done to save your selection Select Headset Mic Volume Select the Low Medium or High volume level Press Done to save your selection On the IP phones you can configure the following Time and date Time and date format Time zone Daylight savings time Time Servers Note Only the Time and Date Formats and Time Servers can be set using the gt Aastra Web UI Note Configuring Time and Date Use the following procedures to configure the time and date settings on the IP phone 7 1P Phone UI Set Time and Time Format 1 2 3 4 5 Press on the phone to enter the Options List Select Preferences Select Time and Date Select Set Time Using the keys on the keypad enter a time to set on the IP phone Use the d and Y navigation keys to move backward or forward when entering the time Use the Key to set either AM or PM Press Set to save the time sett
133. g this parameter see Group RTP Paging receives RTP streams on page 184 6 Click to save your changes Using the Paging Key The following procedure describes the use of the Paging key on the IP Phone The procedure assumes you have already configured the Paging key using the Aastra Web UI L IP Phone Ul Notes 1 Recipient of a Paging call can set a global Do Not Disturb DND to ignore any incoming pages 2 For incoming Paging the phone uses the Intercom configuration settings The incoming Page is dependant on the Allow Barge In parameter setting and the Idling On Call state 1 On the IP Phone press the key you configured for Paging The phone opens a multicast RTP session and an outgoing OR incoming phone screen displays as follows Paging Y Drop 2 Press the Drop key to end the multicast RTP session and return to the idle screen Note If you enable global DND on the phone the incoming multicast RTP session is dropped None Key You can set a key to force a blank entry on the IP phone display for a specific key You do this by setting the key to none If a particular key is not defined it is ignored Setting a None Key 9 Aastra Web Ul Note Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator Use the following procedure to configure a None key on the 67531 IP Phone 1 Click on Operation gt
134. ge DND 5 All On Done P Set DND 3 Screenname3 Y Done gt Change In the above example Screennamel and 3 have DND ON as indicated by a check mark Y Screenname2 has DND off as indicated by an X Items 4 and 5 allow you to disable or enable DND on all accounts respectively 3 Use the CHANGE key to enable or disable DND for a specific account 4 Use the SET key to enable disable DND for all accounts 5 After making the change press DONE and then Confirm to save the change Pressing Apply Changes 0 Cancel Confirm Cancel 0 cancels the attempted change The following screen displays after pressing a DONE key Call Forward Account Based Configuration Call Forward CF WD on the IP phone allows incoming calls to be forwarded to another destination On the 67531 you can set Call Forward CFWD on the phone side for a specific account or for all accounts on the phone You can set three modes for CFWD using the Aastra Web Ul at the path Basic Settings gt Preferences gt General gt Call Forward Key Mode Account default e Phone e Custom CFWD performs according to the mode you set Model 67531 IP Phone User Guide 145 You can configure CFWD using the Aastra Web Ul at the path Basic Settings gt Account Configuration OR you can configure CFWD using the IP Phone UI at the path Options gt Call Forward Using the Aastra Web Ul at the path Operation gt Programmable Keys you can also config
135. grammable Keys You can enable and disable DND by toggling the key or by setting DND for a specific account at the path Basic Settings gt Account Configuration Once you enable DND DND displays on the LCD for the applicable account 1 Screennamel DND On Jan 1 12 96 Note If there is only one account configured on the phone then the mode setting is ignored and the phone behaves as if the mode was set to Phone 140 Model 67531 IP Phone User Guide The following describes the key behavior for each DND mode Account DND key toggles the account in focus on the IP Phone UI to ON or OFF if DND enabled for that account e Phone default DND key toggles all accounts on the phone to ON or OFF Custom DND key displays custom screens on the IP Phone UI User can select whether to enable disable DND per account enable DND on all accounts or disable DND on all accounts The following table describes the key and Message Waiting Indicator MWI LEDs when you enable DND on the IP Phone Key LED Behavior MWI LED Behavior for All Modes for All Modes DND key LED RED if current MWI LED ON if current account in account in focus has DND ON focus has DND ON DND key LED OFF when current MWI LED OFF if current account in account in focus has DND focus has DND OFF disabled Note If you make changes to the configuration for DND via the IP Phone UI you must refresh the Aastra Web UI sc
136. ines Message Waiting Indicator Line DND Key Mode Call Forward Key Mode Account Use LLDP ELIN v Enabled 2 Inthe Call Forward Key Mode field select a call forward mode to use on the phone Valid values are Account Phone Custom Default is Account e Account default The account mode allows you to configure CFWD on a per account basis Pressing a configured CFWD key applies to the account in focus Phone The Phone mode allows you to set the same CFWD configuration for all accounts All Busy and or No Answer When you configure the initial account the phone applies the configuration to all other accounts In the Aastra Web UL only the account you configured is enabled All other accounts are grayed out but set to the same configuration Using the Aastra Web UI if you make changes to that initial account the changes apply to all accounts on the phone Custom The Custom mode allows you to configure CFWD for a specific account or all accounts You can configure a specific state All Busy and or No Answer for each account independently or all accounts On the 67531 you can set all accounts to ALL On or ALL Off Note If there is only one account configured on the phone then the mode setting is ignored and the phone behaves as if the mode was set to Phone 3 Click to save your changes The changes takes affect immediately without a reboot Model 67531 IP Phone User Guide 1
137. ing Select Time Format 28 Model 67531 IP Phone User Guide 8 9 Using the Change key set the Time Format to either a 12 hour format or a 24 hour format Valid values are 12h and 24h Default is 12h Press Set to save the Time Format you selected Set Date and Date Format 1 2 3 4 q 8 Select Preferences Select Time and Date Select Set Date Using the keys on the keypad enter a date to set on the IP phone Use the d and navigation keys to move backward or forward when entering the date Press Set to save the date setting Select Date Format Select a date format from the list of options Default is Sun Jan 2 Valid values are Sun Jan 2 Default e 2 Jan 00 e 2000 01 02 e 02 01 2000 e 02 01 00 e 02 01 00 e 01 02 00 e Jan 2 e 2 Jan 2000 e Sun 2 Jan e e 2 Jan e 02 01 2000 Press Set to save the Date Format setting Set Time Zone 1 2 3 4 Select Preferences Select Time and Date Select Time Zone Press to display a list of Time Zone options A list of Time Zones display for different areas of the world Select a Time Zone that applies to your area The default Time Zone is US Eastern Note For a list of the Time Zones values available on the IP Phone see Appendix A Time Zone Codes Model 67531 IP Phone User Guide 29 6 Press Set to save the Time Zone setting Set Daylight Savings Time 1 2 3 4 Select Preferences Sel
138. ing 172 incomplete configuration 8 installation and setup 91221 3 intercom calls incoming call features 181 Intercom key 101 intercom outgoing calls using 187 Introduction 203 IP address of the phone 19 IP address finding 19 K key panel 9 key redirection 191 keys ACD key 68 Answer softkey for XML 189 BLF key 62 BLF List key 64 BLF Xfer key 87 Call Forward key 86 Callers List key 95 Conference key 99 Index 2 Index DCP and GCP keys 72 deleting 110 descriptions of 9 Directory key 93 DND key 61 Flash key 67 Ignore key for XML 189 Intercom key 101 Last Call Return key 85 Line key 50 None key 109 Paging key 107 Park and Pickup keys 82 Phone Lock key 105 Services key 103 Speeddial key 51 Speeddial Conf key 91 Speeddial Xfer key 89 Sprecode key 81 Transfer key 97 WebApps key 79 XML key 76 L language latin 2 character set 39 overview 32 specifying on IP phone 32 last call return key 85 LCR key 85 Line key 50 lines settings 46 LLDP ELIN 186 lock unlock the phone 200 locking unlocking the phone 43 M M670i 195 message waiting indicator configuring 180 microphone mute for intercom 181 microphone volume headset 27 missed call summary subscription 187 missed calls indicator Model 67531 IP Phone User Guide accessing and clearing 160 overview 160 N no service 8 198 None key 109 O options Aastra Web UI 14 IP Phone UI 11 simplified menu 12 P Paging key 107 paging soft
139. ing Indicator MWI LEDs when you enable CFWD on the IP Phone Key LED Behavior MWI LED Behavior for All Modes for All Modes CFWD key LED RED if CFWD All MWI LED ON if current account in CFWD Busy or CFWD No Answer focus has CFWD ALL enabled is enabled for the account in focus MWI LED OFF if CFWD All is CFWD key LED OFF if any CFWD disabled mode is disabled Note If you make changes to the configuration for CFWD via the IP Phone UI you must refresh the Aastra Web UI screen to see the changes 146 Model 67531 IP Phone User Guide Configuring CFWD Using the Aastra Web UI 9 Aastra Web Ul Use the following procedure to configure CFWD using the Aastra Web UI 1 Click on Basic Settings gt Preferences gt General Status System Information Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration Preferences General Suppress DTMF Playback Display DTMF Digits Call Waiting Play Call Waiting Tone Stuttered Dial Tone XML Beep Support Enabled Enabled Enabled Enabled Enabled Enabled Status Scroll Delay seconds Incoming Call Interrupts Dialing Enabled Switch UI Focus To Ringing Line Enabled Preferred line v Preferred line Timeout seconds Goodbye Key Cancels Incoming Call Enabled UPnP Mapping L
140. is field uncheck the box Note If the Auto Answer field is not checked disabled the phone rejects the incoming intercom call and sends a busy signal to the caller 3 The Microphone Mute field is enabled by default The microphone is muted on the IP phone for Intercom calls made by the originating caller To disable this field uncheck the box 4 The Play Warning Tone field is enabled by default If Auto Answer is enabled the phone plays a warning tone when it receives in incoming intercom call To disable this field uncheck the box 5 The Allow Barge In field is enabled by default If Allow Barge In is enabled the phone puts an active call on hold and answers the incoming Intercom call To disable this field uncheck the box 6 Click to save your settings Using Redial Key for Last Number Redial The IP phone has an enhanced redial user interface that allows a user to quickly redial the last number that was dialed out from the phone You can e Press the REDIAL button twice to redial the last number dialed e Press the REDIAL button once scroll the list of numbers then press the REDIAL button again to dial the number that displays on the screen The last number redial feature for the Redial key is static and is not configurable Model 67531 IP Phone User Guide 183 Group RTP Paging receives RTP streams You can configure the phone to allow it to receive a Real Time Transport Proto
141. is phone to make a call a busy indicator on the Supervisor s phone shows that the worker s phone is in use and busy On the 67531 the busy and idle indicators are the LEDs next to each BLF key The LED illuminates steady to indicate the monitored line is off hook or unregistered The LED goes off when the line is idle You can set BLF on the programmable keys or expansion module keys using the Aastra Web UI only BLF is not configurable from the IP phone UI Note You can also use a BLF configured key to dial out Contact your System Administrator for more information 62 Model 67531 IP Phone User Guide Configuring a BLF Key 9 Aastra Web UI Note Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration Programmable Keys Configuration Key Type Value Line Directory Callers List Transfer ane wn o S 8 8 68 Es Conference Services XML Application URI XML Application Title BLF List URI Save Settings Programmable Keys and Expansion Module Keys 2 Select from Key 3 through Key 6 or Select from Key 1 through Key 36
142. isplays Use the UP and DOWN arrow keys to scroll through each state screen Cfwd Mode 1 All Y p Dor gt Change Indicates CFWD All enabled Cfwd Mode 2 Busy Indicates ae no CFWD phone number Cfwd Mode v o 3 NoAns a for AD gt Change y z Cfwd Mode Indicates 4 All Off CFWD NoAns 4Done P Set enabled v Cfwd Mode 5 All On Done P Set In the above example the account has CFWD All and CFWD NoAns enabled as indicated by a check mark mM The CFWD Busy setting is enabled for the account but has no call forward phone number configured as indicated by a 3 Select a state for the account s in focus using the UP and DOWN arrow keys You can enable disable any or all of the following states for a specific account or for all accounts with individual configurations All Enables CFWD All for an account and forwards all incoming calls for that account to the specified number The phone number can be different between accounts e Busy Enables CFWD Busy for an account and forwards incoming calls to a specified number if DND has been enabled for that account OR if that account is currently engaged in another call The phone number can be different between accounts e No Answer Enables CFWD NoAns for an account and forwards incoming calls to a specified number if the call has not been answered for a specified number of rings The phone number can be different between accounts Note If CFWD
143. ist 2 Select Preferences 3 Select Language 4 Select Input Language Select the language you want to use when inputting text and characters into the IP Phone UI Valid values are English default Fran ais French e Espa ol Spanish e Deutsch German e Italiano Italian Model 67531 IP Phone User Guide 37 Note Available input languages are dependent on the configuration enabled by your System Administrator 5 Press Set when you have selected an input language 9 Aastra Web UIl Use the following procedure to set the input language using the Aastra Web UI 1 Click on Basic Settings gt Preferences gt Language Settings Status System Information Preferences Operation User Password a Phone Lock Language Settings Programmable Keys Webpage Language English v Keypad Speed Dial Input Language English v Directory Reset Basic Settings Preferences Account Configuration 2 Select a language from the Input Language field Setting this field allows you to specify the language to use when entering text and characters in the Aastra Web UI and IP Phone UI Valid values are English default Fran ais French e Espa ol Spanish e Deutsch German e Italiano Italian Note All languages may not be available for selection The available input languages are dependant on the configuration enabled by your System Administrator 3 Click to save your settings
144. iting Indicator MWI to illuminate for a specific line or for all lines For example if you configure the MWI LED on line 3 only the LED illuminates if a voice mail is pending on line 3 If you configure the MWI LED for all lines the LED illuminates if a voice mail is pending on any line on the phone lines through 9 You configure the MWI indicator using the Aastra Web UI Configuring Message Waiting Indicator 9 Aastra Web UI Use the following procedure to configure the message waiting indicator on a specific line or on all lines on the IP phone Note Message Waiting Indicator Line parameter is set to ALL lines by default 1 Click on Basic Settings gt Preferences gt General Status System Information Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration Preferences General Suppress DTMF Playback Display DTMF Digits Call Waiting Play Call Waiting Tone Stuttered Dial Tone XML Beep Support Status Scroll Delay seconds Incoming Call Interrupts Dialing Switch Ul Focus To Ringing Line Preferred line Preferred line Timeout seconds Goodbye Key Cancels Incoming Call UPnP Mapping Lines Message Waiting Indicator Line DND Key Mode Call Forward Key Mode Use LLDP ELIN Enabled Enabled Enabled Enabled Enabled Enabled Enabled Enabled
145. ked these keys For more information about the SAVE and DELETE keys see Configurable Save and Delete Keys on page 193 Note If a M670i Expansion Module s is attached to the phone you can configure 36 additional keys on each Expansion Module Phone allows up to 3 expansion modules totaling up to 108 additional keys For more information about expansion modules see Model M670i Expansion Module on page 195 You can use the Aastra Web UI only to configure key functions The following table lists the functions you can set on the programmable keys and provides a description for each function Key Function Description None Indicates no setting for the key Line Indicates the key is configured for line use Speeddial Indicates the key is configured for speeddial use You can also configure a prefix for a speeddial number Do Not Disturb Indicates the key is configured for do not disturb on the phone Busy Lamp Field Indicates the key is configured for Busy Lamp Field BLF use User can dial out Distribution ACD BLF on a BLF configured key Maximum of 50 BLFs allowed on M670i Expansion Module BLF List Indicates the key is configured for BLF list use User can dial out on a BLF List configured key Auto Call For Sylantro Servers Indicates the key is configured to allow the Sylantro server to distribute calls from a queue to registered IP phone users agents
146. key to speeddial a specific number Contact your System Administrator for more information Accessing the Redial List L iP Phone UI 1 If you are off hook and press 37 the telephone automatically dials the last number you called 2 If you are not on the phone press to display the most recently dialed number and use Y and A to scroll through the list to view the other numbers Press Y to see the second most recently dialed number or A to see the oldest call on your list 4 To dial the displayed number press 7 o lift the Handset or press any line keys 5 Press or the key to cancel Note The redial list is available during active calls It also stores up to the last 100 numbers you called allowing you to scroll through and select the number you wish to redial Model 67531 IP Phone User Guide 113 Mute Deleting from the Redial List Note You cannot delete individual entries in the Redial List L iP Phone UI Delete All Items 1 Press 7 2 Press the Delete Key then press the Delete Key again at the prompt to erase all items DELETE again to erase all items Redial List is empty You can use the Mute C8 key to mute the handset headset or speakerphone When you use the mute key on your phone you cannot be heard on an active call or on a conference When a call is muted the icon displays as follows 1 John Burns e 9054550055 VW 03 00 For muted
147. keys can be made configurable ONLY by your System Administrator 72 Model 67531 IP Phone User Guide 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Programmable Keys Configuration Operation User Password Key Type Value Line Phone Lock 1 E 1 Programmable Keys J Keypad Speed Dial 2 v mare 3 Directory E Basic Settings 4 Callers List v Preferences z Transfer v Account Configuration 6 Conference Y Services XML Application URI XML Application Title BLF List URI Save Settings Programmable Keys and Expansion Module Keys 2 Select from Key 3 through Key 6 or Select from Key 1 through Key 36 M670i In the Type field select Directed Call Pickup 4 In the Value field specify the extension you want to intercept when you press this key For example 2200 5 Inthe Line field select the line for which to apply the Directed Call Pickup configuration Valid values are 1 through 9 6 Click to save your changes Configuring Group Call Pickup GCP Key for Sylantro Servers Use the following procedure to configure Group Call Pickup using the Aastra Web UI 9 Aastra Web UI Note A ring group must be configured on the Sylantro Server in order for a GCP key to function Model 67531 IP Phone User Guide 73 1 q ees Click on Operation gt Programmabl
148. keys for 107 Park key 82 park pickup using on the IP phone 84 password resetting user s 41 Phone Lock key 105 phone status 40 phone status displaying 18 Pickup key 82 playing a WAV file 190 preferred line 175 preferred line timeout 175 programmable key description 47 R redial 113 restarting the phone 42 ring tone sets 24 ring tones 23 RTP paging group 184 S save key 10 Services key 103 speaker mode 27 speaker headset mode 27 Model 67531 IP Phone User Guide Index speakerphone using 111 speeddial configuring key for 51 configuring prefix for 51 creating from Keypad Speeddial in Web UI 56 creating from phone keypad 52 creating from programmable key in Web UI 55 creating from SAVE key 54 creating from Speeddial Edit Option 53 editing 57 saving to Redial List Callers List Directory List 56 speeddial Xfer 89 Speeddial Xfer key 89 Sprecode key 81 star codes 162 starting up the phone 4 status scroll delay 171 switch UI focus to ringing line 174 T Transfer key 97 troubleshooting solutions 197 changing password 198 display blank 197 finding IP address 197 handset not working 197 locking unlocking phone 200 no dial tone 197 no light for VM message 197 no ring 197 no speakerphone 197 phone displays Bad Encrypted Config 199 phone displays No Service 198 restarting phone 199 U UPnP mapping lines 179 user password 40 V voicemail 115 161 W warning tone for Intercom 182 Index
149. l Status System Information Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration Preferences General Suppress DTMF Playback Display DTMF Digits Call Waiting Play Call Waiting Tone Stuttered Dial Tone XML Beep Support Enabled Enabled Enabled Enabled Enabled Enabled Status Scroll Delay seconds Incoming Call Interrupts Dialing Switch UI Focus To Ringing Line Preferred line Preferred line Timeout seconds Goodbye Key Cancels Incoming Call Enabled UPnP Mapping Lines Message Waiting Indicator Line DND Key Mode Call Forward Key Mode Account Use LLDP ELIN Y Enabled 2 A call waiting tone is enabled by default If required disable the Play Call Waiting Tone field by unchecking the check box 3 Click to save your settings 168 Model 67531 IP Phone User Guide Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone You can configure this feature using the Aastra Web UI Configuring Stuttered Dial Tone 9 Aastra Web Ul Use the following procedures to configure stuttered dial tone on the IP phone Note Stuttered Dial Tone is enabled by default 1 Click on Basic Settings gt Preferences gt General Status System Information
150. l down to Set Audio and press gt to select Press Y to scroll down to Headset Mic Volume and press gt to select Use Y to scroll down the list and press gt to select your desired volume Press gt to save changes and lt to exit If you do not wish to save changes press lt to return to the previous screen Note By default the volume for the headset microphone is set to medium 112 Model 67531 IP Phone User Guide Making and Receiving Calls Using a Headset L iP Phone UI 1 Ensure that you have selected a headset audio mode by accessing the Options list under option Preferences gt Set Audio gt Audio Mode on the IP Phone 2 Plug the headset into the jack 3 Press the 773 key to obtain a dial tone or to answer an incoming call Depending on the audio mode selected from the options menu a dial tone or an incoming call is received on either the headset or the handsfree speakerphone 4 Press the key to end the call Redial L iP Phone UI e Press to dial the most recent number you dialed from the phone Ifyou are off hook and press the last number you called is called back Ifyou are on hook and press 37 a Redial Directory list appears on screen The redial list is available during active calls It stores up to the last 100 numbers you called allowing you to scroll through and select the number you wish to redial Note Your System Administrator can set your Redial
151. lays The default is Line 1 5 If you want to save the new Directory entry to use Line 1 press Save to save the new entry to the Directory List If you want the new entry to use a different line use the Y key to select a different Line and press Save The new entry you added is saved to the Directory List Saved Directory John Burns Model 67531 IP Phone User Guide 127 Edit an Entry in the Directory List L iP Phone UI Use the following procedure to edit an entry in the Directory List Use the following illustration as a reference p ij Save Key A a MS Directory or a Key gt ly ey lt 2 0 aCe omy a H CE c E oC wA 5 1 Press the Directory Key 2 Access the entry you want to edit by pressing the first letter of the name on the dial pad or use Y and A to scroll through the list to find the name 3 To begin editing press el Press lt Q again to erase the numbers or letters to the left or use the dial pad to enter additional digits or characters once you have saved the number If you don t want to change the number or name just press the Directory Key or the Key at any time to exit 4 Press the Save Key to finish 128 Model 67531 IP Phone User Guide Delete an Entry from the Directory List You can delete a single entry from the Directory List
152. le key on the phone to use as a lock unlock key You assign the function of the key as Phone Lock Use the following procedure to configure a key as a lock unlock key in the Aastra Web UI Configuring a Phone Lock Key 9 Aastra Web Ul Note Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Programmable Keys Configuration Operation User Password Key Type Value Line Phone Lock 1 a Programmable Keys Keypad Speed Dial 2 v SORELY 3 Directory v Reset E gt Basic Settings 4 Callers List v Preferences Transfer a Account Configuration 6 Conference v Services XML Application URI XML Application Title BLF List URI Save Settings Programmable Keys and Expansion Module Keys 2 Select from Key 3 through Key 6 or Select from Key 1 through Key 36 M6701 3 Inthe Type field select Phone Lock 4 Click to save your changes Note You can lock unlock the phone using the new key you just configured using the Aastra Web Ul at the path Operation gt PhoneLock or using the Phone Lock option on the IP Phone UI at the path Options gt Phone Lock For more information about using the lock unlock feature see Phone Lock on page 43 Model 67531 IP Phone User Guid
153. lect WebApps 4 Click to save your changes Model 67531 IP Phone User Guide 79 Using the WebApps Key L IP Phone UI To use the WebApps key e Press the key you configured as a WebApps key The phone launches the XML application xml myaastra com and displays applicable information to the LCD 80 Model 67531 IP Phone User Guide Sprecode Key You can set a programmable key or expansion module key to automatically activate specific services offered by the server For example if the sprecode value of 82 is configured then by pressing the Sprecode key 82 automatically activates a service provided by the server Contact your System Administrator for information about available services 9 Aastra Web UI Note Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator Configuring a Sprecode Key Use the following procedure to configure a sprecode key on the 6753i phone 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Programmable Keys Configuration Operation User Password Key Type Value Line Phone Lock 1 3 Programmable Keys Keypad Speed Dial 2 Y Bins 3 Directory v Reset Basic Settings 4 Callers List x Preferences o 5 aci F Account Configuration 6 Conference Y Services XML Application URI XML Application Title
154. lication Title BLF List URI Save Settings Programmable Keys and Expansion Module Keys 2 Select from Key 3 through Key 6 or Select from Key 1 through Key 36 M670i 3 In the Type field select XML to apply to the key 4 Inthe Value field enter a URI s to apply to this key Note Contact your System Administrator for the appropriate value to enter in the Value field If you specify multiple URIs in the Value field a list of XML applications appears for selection after pressing the XML key 5 Inthe XML Application URI field enter the XML application URI provided by your System Administrator 6 Inthe XML Application Title field enter the XML application title that you want to display as the title for the key on your phone 7 Click to save your changes Model 67531 IP Phone User Guide T71 Accessing the XML Service After an XML application s have been saved to your IP phone and after a key has been configured to access the XML application s the customized service is ready for you to use LJ iP Phone UI 1 Press the key configured for XML on the 67531 phone A Custom Features screen displays or the title you specified 2 Use the A and Y to scroll through the customized features 3 For menu and directory services select a service to display the information for that customized service Message services display to the screen after pressing the key
155. line for which you want to use the key functionality Click to save your changes 90 Model 67531 IP Phone User Guide Speeddial Conf The 67531 allows you to configure a programmable key or expansion module key to be used as a speeddial conference key Speeddial Conf key while remaining in the current call This key allows a user on a call to conference another party at a pre defined number while remaining in the conference For example while on an active call a user can use the Speeddial Conf key to dial a recording service and have the resulting conference recorded Note If not currently in a conference the Speeddial Conf key is disabled on the active call If you configure a programmable key as a Speeddial Conf key and you press this key while on an active call the focused line changes to the dialing line A Cancel softkey displays on the phone allowing you to abort the conference speeddial if required The message Ringing displays below the number when the far end is ringing The message Conf Unavailable briefly displays when a conference is already in progress The active call is not put on hold when the speeddial number is dialed Note This feature is not compatible with centralized conferencing Model 67531 IP Phone User Guide 91 Configuring a Speeddial Conf Key 9 Aastra Web UI Note Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator
156. lt q key to cancel Note Your phone is out of service temporarily during the restart and downloading process 9 Aastra Web UI 1 Click on Operation gt Reset Status System Information Reset Operation User Password Phone Phone Lock Restart Phone Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration 2 Click estar 3 Click OK at the confirmation prompt 42 Model 67531 IP Phone User Guide Phone Lock You can lock your phone to prevent the phone from being used or configured You can lock the phone using any of the following e At the path Options gt Phone Lock on the IP Phone UI At the path Operations gt Phone Lock on the Aastra Web UI e Ataconfigured key on the phone For more information about configuring a Lock Unlock key on your phone see Phone Lock Key on page 105 In the Aastra Web UI the Operation gt Phone Lock path also allows you to perform the following e Reset a user password Clicking on the Reset button in the Reset User Password field displays a screen that allows you to enter and save a new user password Set an emergency dial plan An emergency dial plan can be 911 999 112 110 or all of the above The default emergency dial plan is 911 999 112 110 The following procedures describe locking the phone setting an emergency dial plan and resetting the user password Locking Unlocking a Phone
157. mple if your caller is on hold Press or the line call appearance button of the active call to end the call If connected through the handset you can also place the handset back on hook to end the call Model 67531 IP Phone User Guide 123 Managing Calls The 67531 has several features that make it easier to manage calls and to keep track of your caller history as well as your business and personal contacts These features include e Directory List e Callers List e Call Forwarding e Missed Calls Indicator e Voicemail Directory List The Directory List is your personal phone book conveniently stored within your phone You can enter up to 200 entries into the 67531 Directory by adding them manually or by saving the number and name from other lists stored on your phone You can also dial directly from a directory entry Each entry can contain a maximum of 16 letters and numbers On the 67531 you access the Directory by pressing the Directory Key Key 3 Accessing Your Directory L iP Phone UI Use the following procedure to access your Directory List Use the following illustration as a reference Directory Key Key 3 1 Press the Directory Key Key 3 The directory displays the number of entries in your list If the Directory list is empty Directory
158. n 106 69 0 lt br yy a pa wy F 0111 0144 0146 OOF3S 00F4 0151 OOF6 OOF 0159 016F OOFA 0171 OOFC OOFD 0163 02D9 240 241 242 243 244 245 246 247 248 249 250 251 252 253 254 255 uoyd Ano BUIZILUIOISNI Model 67531 IP Phone User Guide 39 User Password This category allows you to change the user password for your phone Changing your password ensures that only you can alter your phone settings and helps keep your system secure You can change your user password using the IP Phone UI or the Aastra Web UI If you change the password Then you need to using the IP Phone UI use that new password to log into the Aastra Web UI using the Aastra Web UI use that new password when changing the user password via the IP Phone UI Note Valid values when creating or changing a password are 0 to 4294967295 integers only symbols and alpha characters are not allowed Default password is an empty string field is blank Setting a User Password 47 iP Phone UI Press on the phone to enter the Options List Select User Password and press Enter At the Current Password prompt enter the current user password and press Enter At the New Password prompt enter the new user password and press Enter ee ON a At the Enter Again prompt re enter the new user password and press Enter A message Password Changed displays on the screen 9 Aastra Web UI 1 Click on Op
159. n a phone is connected to a Broadsoft Server using the CMS tool a LOGIN key displays Pressing the LOGIN key displays a login screen with Username and Password Username can be up to 40 characters and Password can be up to 20 characters A System Administrator can optionally configure a Domain Name to be used as the Username e g username domain com A user can navigate the screen using the navigation keys arrow keys on the phone The screen provides a SUBMIT key for submission of the field information and a CANCEL key for exiting the login screen Appropriate messages display if the phone reaches a timeout while trying to connect to the server or if a Username or Password are incorrect Once the login information for a specific user is entered and accepted by the server the phone reboots and downloads the user profile Model 67531 IP Phone User Guide 193 trators inis Available Features Enabled by Adm IP Phone UI when Broadsoft CMS is Enabled When the Broadsoft CMS feature is enabled on the IP Phone the following screens display Login Screen Username Screen Password Screen 194 Model 67531 IP Phone User Guide Model M670i Expansion Module The 67531 IP Phone offers an optional M670i Expansion Module that attaches to the right side of the phone to provide additional keys Model M670i LL
160. n the Network Status window is read only Operation User Password Allows you to change user password Phone Lock Allows you to assign an emergency dial plan to the phone lock the phone to prevent any changes to the phone and to prevent use of the phone and reset the user password Keypad Speeddial Allows you to assign a speeddial number to a specific digit on the phone s keypad for speeddialing purposes Programmable Keys There are 6 function keys all 6 of which you can configure to perform the functions identified in the following list Your Administrator must unlock the SAVE and DELETE keys in order for these keys to be configurable For more information about the SAVE and DELETE keys see Configurable Save and Delete Keys on page 193 none Last Call Return lcr e line e Call Forward speeddial e BLF Xfer e do not disturb DND Speeddial Xfer Busy Lamp Field e Speeddial Conf BLF BLF List e Directory e Auto Call Distribution Callers List ACD e Directed Call Pickup Conference Extensible Markup e Transfer Language XML WebApps e Intercom e flash Services sprecode Phone Lock e park Paging pickup Expansion Module Allows you to configure an additional 36 keys with a M670i Expansion Module if it is attached to the phone This option displays on the side menu of the Aastra Web Ul only if an Expansion Module is attached Directory Allows you to copy the C
161. n the server in your network Note For values to enter in this field see the table Park Pickup Call Server Configuration Values on page 82 5 Inthe Line field select the lines for which to apply the Park and pickup configuration Valid values are 1 through 9 6 Click to save your changes Model 67531 IP Phone User Guide 83 Using the Park Call Pickup Parked Call Feature Use the following procedure on the IP phone to park a call and pick up a parked call Park a Call 1 While on a live call press the Park key 2 Perform the following for your specific server For Asterisk Server Server announces the extension number where the call has been parked Once the call is parked press the key to complete parking For BroadWorks Server After you hear the greeting from the CallPark server enter the extension where you want to park the call For Sylantro Server Enter the extension number where you want to park the call followed by key For ININ Server Enter the extension number where you want to park the call followed by key If the call is parked successfully the response is either a greeting voice confirming that the call was parked or a hang up occurs The parked call party hears music on hold 3 Ifthe call fails you can pick up the call using the next procedure and press the Park key again to retry step 2 Pickup a Parked Call 1 Pick up the
162. ncoming call when it is already in a connected call When a call comes into the phone and the phone is already on a connected call the phone switches focus to the ringing line to enable the user to see who is calling them You can turn off this functionality so that the phone stays focused on the connected call You can do this using the Switch Focus to Ringing Line parameter in the Aastra Web UI Configuring Switch Focus to Ringing Line Using the Aastra Web UI 9 Aastra Web UI Use the following procedure to enable or disable the Switch Focus to Ringing Line using the Aastra Web UI 1 Click on Basic Settings gt Preferences gt General Status System Information Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration Preferences General Suppress DTMF Playback Display DTMF Digits Call Waiting Play Call Waiting Tone Stuttered Dial Tone XML Beep Support Status Scroll Delay seconds Incoming Call Interrupts Dialing Switch UI Focus To Ringing Line Preferred line Preferred line Timeout seconds Goodbye Key Cancels Incoming Call UPnP Mapping Lines Message Waiting Indicator Line DND Key Mode Call Forward Key Mode Use LLDP ELIN Enabled Enabled Enabled Enabled Enabled Enabled Enabled Account v Enabled 2 The
163. ndset a headset or handsfree mode to handle incoming and outgoing calls The audio mode option provides different combinations of these three methods to provide maximum flexibility in handling calls There are four audio mode options you can set Audio Mode Option Description Speaker Headset This is the default setting Calls can be made or received using the handset or handsfree speakerphone In handset audio mode pressing the button on the phone switches to handsfree speakerphone In Speaker audio mode lift the handset to switch to the handset Choose this setting if you want to make or receive all calls using a handset or headset Calls can be switched from the handset to headset by pressing the E button on the phone To switch from the headset to the handset lift the handset Speaker Headset Incoming calls are sent to the handsfree speakerphone first when the button is pressed By pressing the button again you can switch back and forth between the handsfree speakerphone and the headset At anytime lifting the handset switches back to the handset from either the handsfree speakerphone or the headset Headset Speaker Incoming calls are sent to the headset first when the 273 button is pressed By pressing the button again you can switch back and forth between the headset and the handsfree speakerphone At anytime lifting the handset switches back to the handset from either the headset or the hands
164. ne Setting Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Global Setting Tone 1 Per Line Setting Global Model 67531 IP Phone User Guide 23 Ring Tone Sets In addition to ring tones you can configure ring tone sets on a global basis on the IP phone Ring tone sets consist of tones customized for a specific country The ring tone sets you can configure on the IP phones are e United States US Default also used in Canada e Mexico e United Kingdom UK Italy e Germany e France Europe generic tones e Australia When you configure the country s tone set the country specific tone is heard on the phone for the following e dial tone e secondary dial tone e ring tone e busy tone congestion tones e call waiting tone ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI Configuring Ring Tones and Tone Sets 47 iP Phone UI Use the following procedures to configure ring tones and tone sets on the IP phone Global configuration only Press on the phone to enter the Options List Select Preferences 1 2 3 Select Tones 4 Select Ring Tone 5 Select the type of ring tone Tone 1 through Tone 5 or Silent 24 Model 67531 IP Phone User Guide 6 Select Set and then press Y 7 Select Tone Set 8 Select the country for which you want to apply the tone set Valid values are
165. ne allows you to use a line configured with a phone number for dialing out to connect to a voicemail server For each assigned Voicemail number there can be a minimum of 0 or a maximum of 1 Voicemail access phone number The Voicemail list displays a list of phone numbers assigned to the 67531 that have registered voicemail accounts associated with them Note The Voicemail list does not display the voicemail access number The phone displays up to 99 voicemail messages for an account even if the number of voicemails exceeds the limit Registered account numbers URIs that exceed the length of the screen either with or without the voicemail icon and the message count are truncated with an ellipse character at the end of the number URI string The end of the Voicemail list displays the number of new voicemail messages if any exist Contact your System Administrator for lines configured for Voicemail Using Voicemail 47 iP Phone UI 1 Press the key on the phone that your System Administrator set up to access voicemail After pressing the key the phone dials to access the voicemail server 2 Use the Y and A keys to scroll through the line items in the Voicemail list 3 When you have selected a line item press the handsfree key p gt Scroll Right key or press a line key to make an outgoing call using the voicemail access phone number associated with the line for which the voicemail account is registered
166. ngs 4 Callers List 5 6 Directory Preferences Transfer Account Configuration Conference Services XML Application URI XML Application Title BLF List URI Save Settings Programmable Keys and Expansion Module Keys 2 Select from Key 3 through Key 6 or Select from Key 1 through Key 36 M670i 3 Inthe Type field select Call Forward 4 Click to save your changes 86 Model 67531 IP Phone User Guide BLF Xfer The BLF key allows one or more extensions to be monitored and once there is any state change with those extensions the key shows the status of the monitored lines The Xfer key allows a call to be transferred to other recipients blindly or consultatively The BLF Xfer key combines the BLF and Xfer key s functionality together allowing the user to transfer calls or use BLF with one key parameter when using the BLF Xfer feature For more information about this parameter see Switch UI Focus to Ringing Line on page 174 Note It is recommended that you enable the Switch UI Focus to Ringing Line gt BLF Xfer Key Requirements and Functionality BLF Xfer and BLF A BLF Xfer key can be configured for subscribing to an extension and monitor the status of the extension similar to the BLF key functionality Changes of the state of the monitored extension are indicated by a LED Icon BLF Xfer and Blind Transfer Calls When the focused lin
167. nswer is disabled the phone rejects the incoming intercom call and sends a busy signal to the caller Note Your Administrator can set a time period delay before the phone automatically answers Contact your System Administrator for more information Play Warning Tone Allows you to enable or disable a warning tone to play when the phone receives an incoming intercom call on an active line Allow Barge In Microphone Mute Allows you to enable or disable how the phone handles incoming intercom calls while the phone is on an active call You can mute or unmute the microphone on the IP phone for intercom calls made by the originating caller If you want to mute the intercom call you enable this feature If you want to unmute or hear the intercom call you disable this feature Microphone Mute is enabled by default Model 67531 IP Phone User Guide 181 Auto Answer Play Warning Tone The auto answer feature on the IP phone allows you to enable or disable automatic answering for an Intercom call If Auto Answer is enabled the phone automatically answers an incoming intercom call If Play Warning Tone is also enabled the phone plays a tone to alert you before answering the intercom call If Auto Answer is disabled the phone rejects the incoming intercom call and sends a busy signal to the caller Auto Answer and Play Warning Tone are enabled by default Note Your Administrator can set
168. o Service message if the SIP settings have not been set up correctly Contact your System Administrator for more information How do change my user password You can change the user password from the IP phone UI or the Aastra Web UI 7 iP Phone UI Press on the phone to enter the Options List Select User Password and press Enter Enter the current user password and press Enter Enter the new user password and press Enter O A Re enter the new user password and press Enter A message Password Changed displays on the screen 9 Aastra Web UI 1 Click on Operation gt User Password Status System Information Reset User Password Operation User Password Please enter the current and new passwords Phone Lock Current Password Programmable Keys Keypad Speed Dial New Password Biene Password Confirm ecccccccccccccccoo Reset Basic Setti m Save Settings Preferences Account Configuration 2 Inthe Current Password field enter the current user password Note By default the user name is user all lowercase and the password field is left blank If you have forgotten your password contact your System Administrator for assistance 3 Inthe New Password field enter the new user password 4 Inthe Password Confirm field enter the new user password again 5 Click to save your changes For information on how to access the Aastra Web Ul go to the section
169. o create a conference call using centralized conferencing Use the following illustration as a reference PA Mi 2 i O ee oA 2 a gt O SLL i O O Conference Hp fe ee Key E gt ec oo COCs 2 0 20 3 PEE Setting Up a Conference and Adding Multiple Parties for Sylantro and Broadsoft Servers Note You can have an unlimited number of parties in a conference dependent on the limitations of the server 1 When you begin a conference you are the first party in the conference Party 1 Pickup the handset or press the Speakerphone Key A line opens up 2 Call Party 2 by dialing their number or answer an incoming call of a Party 3 Wait for Party 2 to answer When Party 2 answers you can consult with them before adding them to Conference 1 4 Press the Conf Key A new line opens 5 Enter the phone number of Party 3 Model 67531 IP Phone User Guide 121 6 Wait for Party 3 to answer When Party 3 answers you can consult with them before adding them to the Conference 1 7 Press the Conf Key again to add Party 3 to Conference 1 Party 1 which is yourself Party 2 and Party 3 are all connected to Conference 1 8 Press an available Line Key or answer an incoming call on an available line If calling out call Party 4 9 Wait for Par
170. occnoncconncconoconononnnonnncnnn cono ncon cnica nocnnos 189 Playing a WAV File On Your Phone cio 190 Using the Keypad During Active XML Applications ooooooccnncnnconocconncononononancnncnncnncnnccnnccnnos 190 Key Redirection io 191 XML Applications and Off Hook Interaction s sessseesseseesseessessssresseessesresseesseserssressessessees 192 XML Override for a Locked PHOS E a Aaa 192 RTP Recording and Simultaneous Playing ii aii 192 Hold Feature Enhancement for Broadsoft Servers oooocoocccconoccconnncconanononocononncconncnonnnnnnno 193 Configurable Save and Delete Keys a 193 Authentication Support for HTTP HTTPS Download Methods Used with Broadsoft Client Management System CMS ii dd ici 193 Model M6701 Expansion Module 105 cscorsncosscsdossssscorensscenssoveassosesssvensssoecescessstenssnsonecsentoosese 195 Using the Expansion Module cada 196 Troubleshooting Solutions 5 05 ccssccssevossospussendsecedsospucesscycdeatsspeestosdonccesespecevacdeecassussassveusseccavodses 197 Limited Warranty sccgacelscccissinvicscon sivcsebssenascassecsasessvecsanacsvesconsouesosvovaseenevecneseestacssevucaneniceetanees 203 Appendix A Time Zone Codes csccccssccscssccssssccscsscccccsccessccscsscsscsscsccsscseesscsocssssosssssoessooeess 1 a 1 viii About This Guide This guide explains how to use your new 67531 phone Not all features listed are available by default Contact your System Administrator to find out which feat
171. ode Phone Call Forward Key Mode Account x Use LLDP ELIN Y Enabled 2 Enter a value in the Status Scroll Delay seconds field Valid values are 1 to 25 seconds Default is 5 3 Click to save your settings Model 67531 IP Phone User Guide 171 Incoming Call Interrupts Dialing The 67531 has a feature you can enable or disable called Incoming Call Interrupts Dialing This feature is disabled by default If you are dialing out on your phone and you receive an incoming call at the same time the incoming call goes to an available line and the LED blinks to let you know where the call was placed by the phone If there is no line available to take the call a busy signal is sent to the caller The LCD continues to display the number you were dialing If Incoming Call Interrupts Dialing is enabled the incoming call interrupts your dialing sequence and displays to the phone s LCD for you to answer You have a choice to ignore the incoming call If you choose to answer the incoming call you can answer the call finish the call and then hang up You can still go back to the original outgoing call and finish dialing out You can enable or disable this parameter in the Aastra Web Ul at the path Basic Settings gt Preferences gt General Notes 1 Ona 6753i you must use the down arrow key to ignore the call To answer the call lift the handset or press the Speaker Key 2 Ifyou disable this field
172. oes to voicemail has been configured for your extension Note The button can be used to cancel the call pickup procedure Sending an Incoming Call to Voicemail You can send an incoming call directly to voicemail without answering the call To do this press without picking up the handset If you re already on the phone your incoming call should go directly to voicemail Your phone screen displays a voicemail icon Y along with the number of waiting messages if you have unheard messages example 7 4 Model 67531 IP Phone User Guide 115 Handling Calls When you are connected to a call you can use the hard keys or programmable keys on the phone to place a call on hold transfer a call or conference Placing a Call on Hold You can place an active call on hold by pressing the Hold key When you place a call on hold only your phone can retrieve the call When a call is on hold the icon displays on hook as follows Call held 03 05 For on hold calls the timer displays as running and the Line and main LEDs flash L iP Phone UI To place a call on hold 1 Connect to the call if not already connected 2 Press the Hold key Call held Jun 8 2 55pm The line call appearance light begins to flash slowly and after a short time the phone beeps softly to remind you that you still have a call on hold The screen displays Call Held with the line number the call is held at the phone
173. ogrammable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Programmable Keys Configuration Operation User Password ey Type Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Callers List Preferences Account Configuration Directory Transfer Conference Services XML Application URI XML Application Title BLF List URI Save Settings Programmable Keys and Expansion Module Keys 2 Select from Key 3 through Key 6 or Select from Key 1 through Key 36 M670i In the Type field select Services 4 Click to save your changes Model 67531 IP Phone User Guide 103 Using the Services Key L iP Phone UI 1 Press the Services key The following default list displays e WebApps See WebApps on page 162 for more information e Directory See Directory List on page 124 for more information e Callers List See Callers List on page 134 for more information e Voicemail See Voicemail on page 161 for more information Note Addtional options may display in the Services Menu if setup by your System Administrator Contact your Administrator for more information 2 Select an option from the Services Menu 3 To cancel a Service press CSJ 104 Model 67531 IP Phone User Guide Phone Lock Key You can configure a programmable key or an expansion modu
174. omes into the phone it forwards the call to the number you specify 9 Press SET to save the change 158 Model 67531 IP Phone User Guide 10 For the CFWD No Answer state in the CFWD Number screen press the DOWN arrow key to scroll to the CFWD No Rings screen and press CHANGE 1 Cfwd NoAns Use Wa to view Vv 1 Cfwd State On 4 Done gt Change v 2 Cfwd Number lt Done gt Change v 3 No Rings Change No Rings 1 Y Y Next P Set CFWD No p Rings Screen lt Done gt Change 11 Press the NEXT key to select the number of rings to apply to the phone for call forwarding incoming calls Valid values are 1 to 20 Default is 1 When the phone receives an incoming call and call forward is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the call 12 Press SET to save the change 13 Press DONE to save CFWD All Number CFWD All State CFWD Busy Number CFWD Busy State CFWD No Answer Number CFWD No Answer State CFWD No Answer Rings Each time you press DONE the following Apply Changes screen displays Apply Changes O Cancel Confirm 14 Press to confirm the change s each time the Apply Changes screen displays All changes are saved to the phone for all accounts Model 67531 IP Phone User Guide 159 Missed Calls Indicator The IP phone has a missed calls indi
175. on about the behavior of line keys see Multiple Line and Call Appearance Keys on page 46 You use the Aastra Web UI to set a Line key Configuring a Line Key 9 Aastra Web UI Note Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator Use the following procedure to set a Line key on your phone 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration Programmable Keys Configuration Services XML Application URI XML Application Title BLF List URI Save Settings Type Directory Callers List Transfer Conference Programmable Keys and Expansion Module Keys 2 Select from Key 3 through Key 6 or Select from Key 1 through Key 36 M670i In the Type field select Line to apply to the key In the Line field select a line for which to apply this key Valid values are 4 through 9 Click to save your changes 50 Model 67531 IP Phone User Guide Creating a Speeddial Key The normal function of the speeddial option allows you to dial a number quickly by pressing a key configured for speeddialing You can program the keys on the 67531 to speeddial outside num
176. or by pressing or the line call appearance button for the active call When you hang up the remote phone also hangs up Reference For more information about incoming intercom calls see Incoming Intercom Call Features on page 181 For more information about outgoing intercom calls see Available Features Enabled by Administrators on page 187 102 Model 67531 IP Phone User Guide Services Key The 67531 allows you to configure a Services key that when pressed on the phone displays the Services menu which includes the following options e WebApps See WebApps on page 162 for more information e Directory See Directory List on page 124 for more information e Callers List See Callers List on page 134 for more information e Voicemail See Voicemail on page 161 for more information The Services Menu can also be accessed via the IP Phone UI at the location Options gt Services The Services key can also access any XML applications setup by your System Administrator Contract your System Administrator for more information To configure a Services key you must configure a key with the function Services Use the following procedure to configure a key as a Services key using the Aastra Web UI Configuring a Services Key 9 Aastra Web UI Note Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator 1 Click on Operation gt Pr
177. orwarding phone numbers If these states are enabled for an account the AIP state is disabled and the phone is in the busy state when a call comes in the phone can forward the call to the specified phone number for example voicemail If there is no answer on the phone after the specified number of rings the phone can forward the call to a different specified number such as a cell phone number 6 For each account in the Number field enter the phone number for which you want the incoming calls to forward to if the phone is in the specified state If using the Account mode or Custom mode you can enter different phone numbers for each account 148 Model 67531 IP Phone User Guide Notes 1 If you selected Account mode in step 2 you can enable disable each account or all accounts as applicable You can enter different phone number for each enabled state If you selected Custom mode you can enable disable each account or all accounts as applicable You can enter different phone numbers for each enabled state If you selected Phone mode all accounts are set to the same CFWD configuration All Busy and or No Answer as Account 1 on the phone In the Aastra Web UI only Account 1 is enabled All other accounts are grayed out but use the same configuration as Account 1 Using the Aastra Web UL if you make changes to Account 1 the changes apply to all accounts on the phone Using
178. ou share a connection with your computer Inline power support based on 802 3af standard which eliminates power adapters AC power adapter included Enhanced busy lamp fields Set paging Availability of feature dependant on your phone system or service provider Requirements The 67531 IP Phone requires the following environment SIP based IP PBX system or network installed and running with a SIP account created for the 67531 IP phone Access to a Trivial File Transfer Protocol TFTP File Transfer Protocol FTP Hypertext Transfer Protocol HTTP server or HyperText Transfer Protocol over Secure Sockets Layer SSL HTTPS Ethernet Fast Ethernet LAN 10 100 Mb Category 5 Se straight through cabling Model 67531 IP Phone User Guide e Power source For Ethernet networks that supply in line power to the phone IEEE 802 3af For power use the Ethernet cable supplied to connect from the phone directly to the network for power No 48v AC power adapter required For Ethernet networks that DO NOT supply power to the phone For power use the 48V AC Power Adapter included to connect from the DC power port on the phone to a power source or optional For power use a Power over Ethernet PoE power injector or a PoE switch A PoE power injector is available as an optional accessory from Aastra Telecom Contact your Administrator for more information Installation and Setup If your System A
179. ough the list to select an extension Press Y Pickup Key for the extension you select The call is answered 74 Model 67531 IP Phone User Guide Using Group Call Pickup GCP 1 Ifany of the monitored group of extensions receives a call press the GCP Key The call is answered If the monitored group of extensions receives multiple incoming calls simultaneously the phone displays a list of incoming calls 2 Use the A and Y keys to scroll through the list to select an extension 3 Press Y Pickup Key for the extension you select The call is answered DCP on line Select an extension 1 2201 Pick Press the Pickup AS Key to answer the call Model 67531 IP Phone User Guide 75 XML Key The 67531 IP phone has a feature you can enable called XML Extensible Markup Language XML is a markup language much like HTML Your System Administrator can create customized XML menu services and load them to your IP phone These services include things like weather and traffic reports contact information company info stock quotes or custom call scripts You can configure XML using the Aastra Web Ul only Using the Aastra Web Ul you can configure a key to access XML applications Under Operations gt Programmable Keys or Operation gt Expansion Module you can assign a key the type XML Note The XML services must be set up by your System Administrator before you can use the key Contact your System Administr
180. our phone Those features are described in this section Contact your System Administrator for more information Outgoing Intercom Calls If your System Administrator configures the outgoing intercom feature on your phone pressing the Icom button allows your phone to find an available line and place an intercom call to a recipient To use this feature you must configure an intercom key on your phone For more information about configuring and using an Icom key see Intercom Key on page 101 Missed Call Summary Subscription A feature on the IP phones allows missed calls that have been redirected by the server to be incremented in the missed calls indicator on the phone it was initially directed to This feature is called the Missed Call Summary Subscription and can be configured by your System Administrator For this feature to work you must configure voicemail on the phone that the call was initially directed to For example phones A B and C are connected to the server Your Administrator configures the server to direct calls coming into phone B which has voicemail configured to be forwarded to phone C When phone A calls phone B the server forwards the call to phone C With the Missed Call Summary Subscription enabled phone B receives notification from the server that the call was forwarded and the missed calls indicator is incremented on phone B See the illustration below Phone A Phone C gt Pad A call B fei ds c
181. p arrow key to cancel when in Extension editing or the 3 left arrow key to cancel if in Line editing Pressing either of these keys displays the idle screen On the 67531 you can remove the Speeddial Key by erasing the speeddial number digits leaving the speeddial value blank and then press SAVE or the right arrow key Use the left arrow key to delete the digits 58 Model 67531 IP Phone User Guide Editing a Speeddial on a Programmable Key or Expansion Module Key 9 Aastra Web UI 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status Preferences Transfer Account Configuration System Information Programmable Keys Configuration Operation User Password Key Type Value Line Phone Lock 4 a Programmable Keys _ gt Keypad Speed Dial 2 Y Directory Reset E Basic Settings 4 Callers List xj 5 Y 6 x Conference Services XML Application URI XML Application Title BLF List URI Save Settings 2 Select the key configured for speeddial 3 Inthe Value field edit the phone number extension or speeddial prefix to apply to this hard key If you enter a speeddial prefix you must enter the character at the end of the prefix number for example 123456 4 Ifrequired in the Line field select a line for which to apply the speeddial to Valid values are 1 through 9 5 Click
182. phone s IP address or host name into the address field and press lt Enter gt 2 Inthe Username Password window enter your username and password and click E Note For a user the default user name is user and the password field is left blank Model 67531 IP Phone User Guide 19 Phone Status The Network Status window displays for the IP phone you are accessing System Information Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration Network Status Attribute Link State Negotiation Speed Duplex MAC Address Hardware Information Attribute Platform Firmware Information Attribute Firmware Version Firmware Release Code Boot Version Date Time SIP Status Line LAN Port Up Auto 100Mbps Full 00 08 5D 16 11 34 Value 53i Revision 0 Value 23 083 SIP 1 1 0 1217 Feb 9 2008 02 07 51 SIP Account 9995551212 proxy com 5060 9995551212 proxy com 5060 9995551 212 proxy com 5060 PC Port Down Auto 10Mbps Half Backup Registrar Used Registered Registered Registered This Network Status window is view only It displays the Network Status of your phone which includes the following Link State Negotiation Speed and Duplex setting for the LAN and PC ports e MAC Address Hardware Information Firmware Information SIP Account status 20 Model 67531 IP Phone User
183. phone is locked However any keys NOT associated with the XML application cannot be used when the phone is locked Also XML Get Requests override the locked feature on the phone so that any programmable key pressed by the user that initiates a Get Request continues to get sent Only a System Administrator can configure the feature of XML override for a locked phone RTP Recording and Simultaneous Playing The IP Phones now allow for Real Time Transport Protocol RTP recording and simultaneous playing of an audio file via XML commands created by your Administrator The RTP and multicast RTP commands allow the phone to send receive an RTP stream to from given multicast unicast addresses without involving SIP signaling Notes 1 When an RTP stream is being sent with RTP recording and simultaneous playing mix the IP Phone LCD displays an icon with an m on top to indicate that a mixed RTP stream is being sent 2 When RTP stream is being received with RTP recording and simultaneous playing mix you can use the volume controls on the IP phone to adjust the volume increase or decrease to your specifications Contact your System Administrator for more information about this feature 192 Model 67531 IP Phone User Guide Hold Feature Enhancement for Broadsoft Servers The Hold feature allows you to put an active call on hold then retrieve the call later This enhancement is intended for IP phones ope
184. programs and information and shall not export licensed Software to any country except in accordance with United States Export laws and restrictions Customer agrees to not reverse engineer decompile disassemble or display Software furnished in object code form Customer shall not modify copy reproduce distribute transcribe translate or reduce to electronic medium or machine readable form or language derive source code without the express written consent of the Seller and its Suppliers or disseminate or otherwise disclose the Software to third parties All Software furnished hereunder whether or not part of firmware including all copies thereof are and shall remain the property of Seller and its Suppliers and are subject to the terms and conditions of this agreement All rights reserved Customer s use of this software shall be deemed to reflect Customer s agreement to abide by the terms and conditions contained herein Removal or modification of trademarks copyright notices logos etc or the use of Software on any Equipment other than that for which it is intended or any other material breach of this Agreement shall automatically terminate this license If this Agreement is terminated for breach Customer shall immediately discontinue use and destroy or return to Seller all licensed software and other confidential or proprietary information of Seller In no event shall Seller or its suppliers or licensors be liable for any damages what
185. r calls from a group that your extension is part of By pressing a line call appearance button you connect to the line or a call it represents The line call appearance light indicates the status of that line or call When the phone is taken off hook the phone automatically selects a line for you Line Call Appearance Line Call Light Behavior Appearance Status Off Idle line or no call activity Light flashes quickly Ringing Light is solid Connected Light flashes slowly Hold When you have more than one call you can use the left and right navigation buttons el and p gt to scroll left and right to the different call information Icons lt q and P gt appear if there is call information either left right or both sides of the current information you are viewing The display shows which line the call information is referring to L1 L2 L3 etc the Caller ID information name and number if available the call status Connected Ring Hold etc and the timer specific to that call 46 Model 67531 IP Phone User Guide Programmable Keys There are six function keys on the 67531 phone all 6 of which are programmable located to the left of the paper label Programmable ee Keys after Admin Unlocks Save Key ys Delete Key a Directory CO Callers List E Transfer c Conference C Programmable Keys Note The SAVE and DELETE keys are programmable ONLY after an Administrator has unloc
186. r intercom 182 autodial hotline and warmline 188 B BLF key 62 BLF list 64 67 BLF List key 64 BLF Xfer 87 BLF Xfer key 87 BLF Xfer softkeys for 88 90 92 C Call Forward key 86 call forwarding softkeys for 86 call waiting tone 168 callers list 134 downloading to phone 139 Callers List key 95 Model 67531 IP Phone User Guide Index callers list key 95 callers list key customizable 188 calls ending 123 calls handling 116 calls making 111 calls managing 124 calls placing on hold 116 calls receiving 115 calls transferring 117 conference calls 118 Conference key 99 conference key setting 98 99 conferencing centralized 189 contrast level 26 D DCP key 72 delete key 10 dial plan emergency 44 dial tones stuttered 169 dialing a number 111 dialpad live 26 Directory key 93 directory key 94 Directory List downloading to phone 133 directory list 124 downloading to PC 133 sorting 125 DND key 61 DND enabling disabling 140 145 documentation 1 DTME suppressing playback 163 E emergency dial plan defining 44 empty key 109 expansion module 560M 195 expansion module M6701 195 Index 1 F Flash key 67 G GCP key 72 Goodbye key cancels incoming call 177 configuring 177 using 178 group RTP paging 184 H headset mode 27 headset using 112 headset speaker mode 27 hold feature enhancement using 193 I idle screens 7 ignore sofkey 189 incoming call interrupts dial
187. rating with servers that support RFC3264 for example Broadsoft If a server does not support RFC3264 then the IP phones do not use RFC3264 functionality Configurable Save and Delete Keys There are six function keys on the 67531 phone located to the left of the paper label Your System Administrator can make the Save and Delete keys Keys 1 and 2 programmable keys with the same functions that are available for the other programmable keys By default the Save key allows you to save entries to the Directory and perform a Save To from the Callers List It also allows you to save speeddial information to a programmable key You can also use the Save key while using specific XML applications By default the Delete key allows you to remove entries from the Directory List and Callers List Must enter the Directory or Callers list and select an entry then press twice to delete entry Once the Save and Delete keys are made configurable you can change the function of the keys using the Aastra Web UI IMPORTANT If you change the functions of the Save and Delete keys and then an Administrator locks Keys 1 and 2 the functions are automatically set back to the default settings of Save and Delete Authentication Support for HTTP HTTPS Download Methods Used with Broadsoft Client Management System CMS If enabled by an Administrator the 67531 has authentication support when using HTTP or HTTPS as download protocols as per RFC 2617 Whe
188. rd key The Call Forward Mode screen displays Use the UP and DOWN arrow keys to scroll through each state type Cfwd Mode i 1 All p Y Indicates an CFWD Enabled Indicates s Mode i aio Done P Change phone number y configured tn Cfwd Mode 7 Indicates 3 Noan gt CFWD Disabled lt Done__ gt Change Cfwd Mode 4 All Off Done y Cfwd Mode 5 All P Set In the above example CFWD All is enabled as indicated by a check mark Y CFWD Busy is enabled but no call forward phone number configured as indicated by a and CFWD NoAns is disabled as indicated by an X 150 Model 67531 IP Phone User Guide Select a state for the account s in focus using the UP and DOWN arrow keys You can enable disable any or all of the following states for an account All Enables CFWD All for an account and forwards all incoming calls for that account to the specified number Busy Enables CFWD Busy for an account and forwards incoming calls to a specified number if DND has been enabled for that account OR if the account is currently engaged in another call No Answer Enables CFWD NoAns for an account and forwards incoming calls to a specified number if the call has not been answered for the specified number of rings Note If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled gt and or if the account has DND enabled the CFWD All settings take precedence over CFWD Busy and CFWD NoAns
189. reen to see the changes Configuring a DND Key To configure a DND key see the section Do Not Disturb DND Key on page 61 Note If there is no DND key configured or if it is removed DND is disabled on the IP Phone Model 67531 IP Phone User Guide 141 Configuring DND Using the Aastra Web UI 9 Aastra Web Ul Use the following procedure to configure DND using the Aastra Web UI 1 Click on Basic Settings gt Preferences gt General Status System Information Preferences Operation User Password General Phone Lock Programmable Keys Keypad Speed Dial Directory Call Waiting Enabled Reset Play Call Waiting Tone Enabled Basic Settings Stuttered Dial Tone Enabled Preferences Account Configuration Suppress DTMF Playback Enabled Display DTMF Digits Enabled XML Beep Support Enabled Status Scroll Delay seconds Incoming Call Interrupts Dialing Enabled Switch UI Focus To Ringing Line Enabled Preferred line v Preferred line Timeout seconds Goodbye Key Cancels Incoming Call Enabled UPnP Mapping Lines 0 A Message Waiting Indicator Line an DND Key Mode Phone Call Forward Key Mode Account Use LLDP ELIN v Enabled 2 Inthe DND Key Mode field select a do not disturb DND mode to use on the phone Valid values are Account Phone default Custom Default is Phone e account Se
190. ser name at the end of the start up sequence instead of an Idle state screen this indicates the phone configuration that was downloaded from the configuration server is not complete or correct Contact your System Administrator for assistance When the phone is not properly connected to the network or the account has not been configured by the Network Administrator the No Service or Network Disconnected prompt appears on the display and the telephone status light turns ON The phone also displays the default time and date of 12 00am Jan 1st 2000 Check that the cables are tightly connected to the phone and to the wall jack The phone should automatically detect when the connection is reconnected and display the Network Connected prompt temporarily If changes have been made to your phone settings you may need to restart your phone For more information on restarting your phone see Restarting Your Phone on page 42 For more information about connecting your phone refer to the Aastra 67531 Installation Guide Check with your System Administrator for assistance Model 67531 IP Phone User Guide IP Phone Keys and Key Descriptions The following sections describe the various 67531 phone key functions and how they help you make and manage your calls and caller information Key Panel The following table identifies th
191. setting for the Allow Barge in parameter The incoming call is handled as if there were an existing call already on the phone 184 Model 67531 IP Phone User Guide Configuring Group RTP Paging 9 Aastra Web UI Use the following procedure to configure RTP streaming on the receiving end for Paging applications using the Aastra Web UI 1 Click on Basic Settings gt Preferences gt Group Paging RTP Settings Status System Information Preferences Operation User Password General Phone Lock Suppress DTMF Playback Enabled Programmable Keys Keypad Speed Dial Directory Call Waiting Enabled Reset Play Call Waiting Tone Enabled Basic Settings Stuttered Dial Tone Enabled Preferences Account Configuration Display DTMF Digits Enabled XML Beep Support Enabled Status Scroll Delay seconds Incoming Call Interrupts Dialing Enabled Switch Ul Focus To Ringing Line Enabled Preferred line v Preferred line Timeout seconds Goodbye Key Cancels Incoming Call Enabled UPnP Mapping Lines Message Waiting Indicator Line DND Key Mode Call Forward Key Mode Account Use LLDP ELIN Y Enabled Incoming Intercom Settings Auto Answer Enabled Microphone Mute Enabled Play Warning Tone Enabled Allow Barge In Enabled Group Paging RTP Settings Paging Listen Addresses Group Paging RTP Settings 2 Inthe Paging Listen Ad
192. soever including without limitation damages for loss of business profits business interruption loss of business information other pecuniary loss or consequential damages arising out of the use of or inability to use the software even if Seller has been advised of the possibility of such damages iii Table of Contents Software License Agreement lt isccccciiesccsssasncssecssecsdussseonssobensesevtusnoused sueusevouvsssdsestewssebupescunavencusstess iii Table of Contes tia v Abo t This Gee vriociridic ninia ini AAA 1 Documentation sree hese a waa cach eee caueearcaceianteat ong tal meet emo E 1 IS actasthnesstisatecteeeauesacessdeaestessaetuctacupsnspsaechesteevastecsedssustndecsteectuchvates 2 Phone F Catures cl atlases sre esos a ee eas eas 2 Reg ireme tS tt a 2 WIS PA OTSA OA 3 Getting Started A yebede vanstetsadpeveasedusscevacgsbednded peketienniens 4 Plugging in and Starting the PRONG eccn A da 4 A E AE 7 Incomplete Configuration ii 8 NO E a en Dd 8 IP Phone Keys and Key Descriptions e ssessseeesoossoesssesssecesoossoosssssssoesssocssoossoosssossssessoossoossssssssee 9 o A O E GOR 9 Methods for Customizing Your Phone seessesesooesoesssesssesssocesoossoosssoesssesssoessoosssosssosesecssoossssssos 11 Phone Options via the IP Phone Ul ESA A O 11 Phone Options via the Aastra Web l ia dia 14 AAA E no Eu debedtetesancesbectabvoasnscesatastadtniescnepclevesseeceasteais 18 Phone Status via IP Phone UL a 18 Finding Yo
193. speak to someone without using the handset or headset Your phone must be in either the Speaker or Speaker Headset audio mode For more information about setting the audio mode on your phone see Set Audio on page 27 7 1P Phone UI e To dial using handsfree first press and enter a number at the dial tone e To answer a call on your phone using handsfree press or the line call appearance button Model 67531 IP Phone User Guide 111 If you are in Speaker audio mode lift the handset and press to switch between handsfree and handset If you are in Speaker headset audio mode press to switch between handsfree and headset When the handset is on hook press 57 to disconnect the call When handsfree is on the speaker light turns on Using a Headset The 67531 accepts headsets through the modular RJ9 jack on the back of the phone Contact your telephone equipment retailer or distributor to purchase a compatible headset Note Customers should read and observe all safety recommendations contained in headset operating guides when using any headset Advanced Volume Controls for the Headset Mic On the 67531 there are 3 options for the headset microphone volume For more information about the headset microphone see Headset Mic Volume on page 27 L iP Phone UI To change the volume E ee oN Press to enter the Options list Select Preferences and press p gt Use Y to scrol
194. st 1 Press the Callers List Key 2 Press the Delete Key 3 Press the Delete Key again at the prompt to erase all items 138 Model 67531 IP Phone User Guide Downloading the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI When you download the Callers List the phone stores the callerlist csv file to your computer in comma separated value CSV format You can use any spreadsheet application to open the file for viewing The following is an example of a Callers List in a spreadsheet application This file displays the name phone number and the line that the call came in on A John 41373 Tim 41376 Carol 4443245 Torn 41356 Download the Callers List Use the following procedure to download the Callers List to your PC using the Aastra Web UI 9 Aastra Web UI 1 Click on Operation gt Directory Status System Information Directory Operation User Password Phone Lock Programmable Keys Directory List Keypad Speed Dial Files Available for Download Directory Callers List Reset Basic Settings Preferences Account Configuration 2 Inthe Callers List field click on swere A File Download message displays 3 Click OK 4 Enter the location on your computer where you want to download the Callers List and click SAVE The callerslist csv file downloads to your computer 5 Use a spreadsheet application to op
195. stra IP phones support the Directed Call Pickup DCP and Group Call Pickup GCP features The DCP GCP feature allows you to intercept or pickup a call on a monitored extension You can configure this feature using the Aastra Web UI to create a DCP or GCP key on the IP phone When you configure a DCP key you specify the extension that you want to monitor Then when the monitored extension receives a call you press the DCP key to pick up the call If the monitored extension receives multiple incoming calls simultaneously the IP Phone UI displays a list of incoming calls You select a call from this list and are connected to the call When you configure a GCP key you specify the ring group for example extensions 2200 2210 that you want to monitor for incoming calls When an incoming call is received on any of these extensions the Operator presses the GCP key and is connected to the call If multiple incoming calls are received simultaneously the Operator press the GCP key selects an extension from a list and presses the Pickup key to answer the call Note Your System Administrator must configure the extension range for the Group Call Pickup feature Contact your System Administrator for more information Configuring Directed Call Pickup DCP Key for Sylantro Servers Use the following procedure to configure Directed Call Pickup using the Aastra Web UI 9 Aastra Web UI Note Keys 1 and 2 SAVE and DELETE
196. stra Telecom s option for a fixed charge You are responsible for all shipping charges For further information and shipping instructions In North America contact our service information number 1 800 574 1611 Outside h America contact your sales representative Note Repairs to this product may be made only by the manufacturer and its authorized agents or by others who are legally authorized This restriction applies during and after the warranty period Unauthorized repair will void the warranty 204 Model 67531 IP Phone User Guide Appendix A Time Zone Codes The following table identifies the time zone name and time zone code to use on the IP phone Time Zone Name Time Zone Code Table Time Zone Name Time Zone Code AD Andorra CET AE United Arab Emirates Dubai GST AG Antigua AST Al Anguilla AST AL Tirane CET AN Curacao AST AR Buenos Aires ART AS Pago Pago BST AT Vienna CET AU Lord Howe LHS AU Tasmania EST AU Melbourne EST AU Sydney EST AU Broken Hill CST AU Brisbane EST AU Lindeman EST AU Adelaide CST AU Darwin CST AU Perth WST AW Aruba AST AZ Azerbaijan Baku AZT BA Sarajevo EET BB Barbados AST BE Brussels CET BG Sofia EET BM Bermuda AST BO La Paz BOT BR Noronha FNT BR Belem BRT BR Fortaleza BRT BR Recife BRT BR Araguaina BRS BR Maceio BRT BR Sao Paulo BRS BR Cuiaba AMS BR Porto Velho AMT BR Boa Vista AMT BR Manaus AMT BR Eirunepe ACT BR Rio Branco ACT BS Nassau EST BY Minsk
197. sword field is left blank 14 Model 67531 IP Phone User Guide The Network Status window displays for the IP phone you are accessing PISTRA Status System Information Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration Network Status Attribute Link State Negotiation Speed Duplex MAC Address Hardware Information Attribute Platform Firmware Information Attribute Firmware Version Firmware Release Code Boot Version Date Time SIP Status LAN Port Up Auto 100Mbps Full 00 08 5D 16 11 34 Value 53i Revision 0 Value 2 3 0 83 SIP 1 1 0 1217 Feb 9 2008 02 07 51 SIP Account 9995551212 proxy com 5060 9995551212 proxy com 5060 9995551 212 proxy com 5060 PC Port Down Auto 10Mbps Half Backup Registrar Used Registered Registered Registered 3 You can logout of the Aastra Web UI at any time by clicking Log Off Model 67531 IP Phone User Guide 13 uoyd INOA BUIZILUIOISNI 103 SPOUYIJSIN The following categories display in the side menu of the Aastra Web Ul Status Operation Basic Settings Headings Descriptions Status The Status section displays the network status and the MAC address of the IP phone It also displays hardware and firmware information about the IP phone and information about the SIP account s currently configured on the phone The information i
198. t is Line 1 If you want to save the new Directory entry to use Line 1 press Save to save the new entry to the Directory List If you want the new entry to use a different line use the Y key to select a different Line and press Save The new entry you added is saved to the Directory List Saved Directory John Burns 126 Model 67531 IP Phone User Guide Adding an Entry to the Directory List from the Save Key You can also add a new entry to the Directory List from the Save Key Key 1 Notes 1 Use the lt q Key when required for backspacing 2 You can exit the entry process any time by pressing the Key or the Directory Key 1 Press the Save Key The Save to prompt displays 2 Press the Directory Key The Enter Number prompt displays 3 Enter a phone number using the numbers on the keypad and press Save To backspace and erase a mistake press lt q or press the Delete Key Key 2 The Press 1st letter to enter name prompt displays 4 Enter a name to associate with the phone number you just entered and press Save Use the keypad to select the letters Continue to press the number key to access the next letter for that key for example press 2 three times to access C Press B gt to move to the next space or wait a moment and the cursor automatically advances To insert a space between letters press gt To backspace and erase a mistake press ef or press the Delete Key The Line prompt disp
199. t status and text messages on the LCD display if there is more than 1 line of status text messages These buttons also let you scroll through menu selections such as the Options List Pressing the LEFT and RIGHT arrow keys lets you view the different line call appearances While in the Options List these keys allow you to exit or enter the current option When you are editing entries on the display pressing the LEFT arrow key erases the character on the left pressing the RIGHT arrow key sets the option Programmable keys 6 Top Keys all 6 keys are programmable Keys 1 and 2 are designated as the SAVE and DELETE keys respectively Only your System Administrator can make these keys configurable if required The following are the default functions for the programmable keys on the 6753i IP phone 1 SAVE Allows you to save numbers and or names to the Directory Using this key you enter the number name and line or speeddial key to record in the Directory List 2 DELETE Allows you to delete a single entry or all entries from the Directory List and Callers List 3 DIRECTORY Displays up to 200 names and phone numbers stored in alphabetical order 4 CALLERS LIST Accesses the last 200 calls received 5 TRANSFER Transfers the active call to another number 6 CONFERENCE Begins a conference call with the active call Notes 1 For more information about the SAVE and DELETE keys see Configurable Save and Delete Keys
200. the Callers List via an XML Key instead of the Callers List Key This allows you to configure the Callers List Key with other functions if required Contact your System Administrator for more information Your phone logs the number and name if available of the caller when they last called and the number of times they tried to reach you When the Callers list is full the oldest call records are deleted to accommodate the information of new callers If the phone number of an incoming or outgoing call matches a number that you have programmed with a name in a programmable key or in the Directory List the Callers List displays the name and number The display shows you how many callers have been added to the list since you last checked it 134 Model 67531 IP Phone User Guide Caller s List Screen Display Display Item Description 450 349 0438 Indicates you have returned the call from the Callers list N MAR 04 3 30pm 2x N indicates a new call XX New Callers When you re not on the telephone and not in the Callers list the display shows you how many callers have been added to the list since you last checked it ea all Indicates an unanswered call in the Callers list La La Indicates an answered call in the Callers list Indicates a Call Waiting call in the Callers list La Indicates an incoming Call Waiting call John Burns 9054550055 Jun 8 2 41pm 2X
201. the phone switches back to the preferred line after a call incoming or outgoing ends on the phone or after a duration of inactivity on an active line Default is 0 Valid values are e 010999 4 Click to save your changes 176 Model 67531 IP Phone User Guide Goodbye Key Cancels Incoming Calls The 67531 has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call The parameter is called Goodbye Key Cancels Incoming Call and is configurable via the Aastra Web UI If you enable this parameter which is the default pressing the Goodbye key rejects calls coming into the phone while you are on an active call When you disable this parameter pressing the Goodbye key hangs up the active call If you disable this feature and the phone receives another call when an active call is already present the 67531 displays lt q Ignore Answer p gt on the LCD For the 67531 you must use the Right and Left arrow keys to answer or ignore the call A User can set this parameter using only the Aastra Web UI Configuring Goodbye Key to Cancel Incoming Calls 9 Aastra Web UI Use the following procedure to configure the Goodbye key to cancel incoming calls on the IP Phone Note Goodbye Key Cancels Incoming Call is enabled by default 1 Click on Basic Settings gt Preferences gt General Status System In
202. to apply to the current state in focus When the phone is in the state you specified and a call comes into the phone it forwards the call to the number you specify 9 Press SET to save the change 154 Model 67531 IP Phone User Guide 10 For the CFWD No Answer state in the CFWD Number screen press the DOWN arrow key to scroll to the CFWD No Rings screen and press CHANGE 1 Cfwd NoAns Use yA to view Vv 1 Cfwd State On 4 Done gt Change v 2 Cfwd Number 4 Done gt Change v CFWD No _ gt Rings Screen 3 No Rings Change No Rings 1 4 Done gt Change Y Next P Set 11 Press the NEXT key to select the number of rings to apply to the phone for call forwarding incoming calls Valid values are 1 to 20 Default is 1 When the phone receives an incoming call and call forward is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the call 12 Press SET to save the change 13 Press DONE to save CFWD All Number CFWD All State CFWD Busy Number CFWD Busy State CFWD No Answer Number CFWD No Answer State CFWD No Answer Rings Each time you press DONE the following Apply Changes screen displays O Cancel Confirm Apply Changes 14 Press to confirm the change s each time the Apply Changes screen displays All the same changes are saved to all accounts on the phone Model 6
203. tory Reset Basic Settings Preferences Account Configuration Phone Lock Lock or unlock the phone Emergency Dial Plan 911 999 112 110 Lock the phone Reset User Password Save Settings 2 In the Reset User Password field click Reset The following screen displays Status System Information Operation User Password Phone Lock Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration Nn 2 Ww Reset User Password Please enter the current and new passwords Current Password New Password Password Confirm eeececccceccccccee Save Settings Inthe Current Password field leave this blank In the New Password field enter a new password In the Password Confirm field re enter your new user password Click to save your settings Model 67531 IP Phone User Guide 41 Restarting Your Phone You may want to restart your phone to check for updates for your phone on the server You may occasionally need to restart your phone to set changes or updates to your phone or network settings You may also need to restart your phone if you have been asked to do so by your System Administrator or should you experience any unexpected behavior 47 IP Phone UI 1 Press the button on the phone to enter the Options List 2 Select Restart Phone 3 Press to confirm the restart of the phone If you do not wish to restart your phone press the
204. ts DND fora specific account DND key toggles the account in focus on the phone to ON or OFF e phone default Sets DND ON for all accounts on the phone DND key toggles all accounts on the phone to ON or OFF custom Sets the phone to display custom screens after pressing the DND key that list the account s on the phone The user can select a specific account for DND turn DND ON for all accounts or turn DND OFF for all accounts Notes 1 Ifthere is only one account configured on the phone then the mode setting is ignored and the phone behaves as if the mode was set to Phone 2 Using the Aastra Web UI if you change the DND Key Mode to phone all accounts synchronize to the current setting of Account 1 3 Click to save your changes The changes takes affect immediately without a reboot 142 Model 67531 IP Phone User Guide 4 Click on Basic Settings gt Account Configuration Status System Information Account Configuration Operation User Password Phone Lock Account DND Call Forward State Programmable Keys 1 Screenname1 All Keypad Speed Dial Directory Reset No Answer Busy Basic Settings Preferences 2 Screenname2 All Account Configuration Busy No Answer 3 Screenname3 Save Settings 5 For each account enable DND by placing a check mark in the box Disable DND by unchecking the box Notes
205. ty 4 to answer When Party 4 answers you can consult with them before adding them to the conference 10 Press the Conf Key to add Party 4 to Conference 1 11 Press the Line Key that has Conference 1 12 Press the Conf Key to join all parties Parties 1 through 4 on Conference 1 13 To add more parties repeat steps 8 through 12 Note You can use Y and A to scroll through and see the numbers and names if available of the parties in the conference call When a name is displayed pressing B gt drops the displayed party from the call If any party in the conference hangs up including the party that began the conference all other parties in the conference are still connected Setting Up Multiple Conferences for Sylantro Server only Note The 67531 is limited to 9 conferences a single conference each on lines 1 through 9 1 Start Conference 1 using the procedures in the previous section Setting Up a Conference and Adding Multiple Parties for Sylantro and Broadsoft Servers 2 When you are finished adding all required parties to Conference 1 press an available Line Key to start Conference 2 You are Party 1 on Conference 2 Call Party 2 3 When Party 2 answers press the Conf Key 4 Press an available Line Key 5 Call Party 3 for Conference 2 122 Model 67531 IP Phone User Guide 6 When Party 3 answers press the Conf Key to join Parties 1 which is yourself Party 2 and Party 3 on Conference 2
206. ule Keys 2 Select from Key 3 through Key 6 or 3 Inthe Type field select Callers List 4 Click to save your changes Line Keys and Programmable Keys Select from Key 1 through Key 36 M670i 96 Model 67531 IP Phone User Guide Transfer Key By default the 67531 has a Transfer key configured on Key 5 However using the Aastra Web UI Transfer Key The Transfer key allows you to perform blind or consultative call transfers to other recipients The blind transfer feature transfers a call to another number without you having to talk to the recipient A consultative transfer feature transfers a call to another number but allows you to speak with the recipient before the call is actually transferred Reference For more information about using blind and consultative call transfers see Transferring Calls on page 117 Model 67531 IP Phone User Guide 97 Configuring a Transfer Key 9 Aastra Web UI Notes 1 Keys 1 and 2 SAVE and DELETE keys can be made configurable ONLY by your System Administrator 2 By default the Transfer key is Key 5 Use the following procedure to configure a Transfer key on the 67531 phone 1 Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Status System Information Programmable Keys Configuration Operation
207. ur Phone s IP Address uri 19 Phone Status via the Aastra Web Uli As 19 CUSTOMIZING Your PHONG 5s sass cavssisscacessasddcbesacgaceetsscudessees Aaa arar anni idea 23 Ringo Votes and Tone Sets ni A A A 23 Contrast Lera lesa dear cabos 26 WAN TDA AMY sob 26 SO ds do E 27 Timeand Date TA a jects RAN E E tees ois A E E EREN 28 Language TN a NN 32 WISP PASS WOnd innisrene e a a le el ER 40 Resettine a User Pass WO ad SIDAD ees 41 Restarting A E A A E aE n 42 Phone Lock ninia 43 Defining an Emergency Dial Plan Oe 44 Table of Contents Line Keys and Programmable Keys i sci ssscccscessosssscsoeesssssenssvevesecvessssuecssocssesotacsesessssscesszenssecness 46 Multiple Line and Call Appearance Keys miii a aid a ai 46 Prosa ls o de da E e 47 EA SAA AE EE AE oa tande gat EE O EE A EE Ren tease magna aE 50 Creating a Speeddial Key a as 51 Editing Speeddial Kn 57 Do Not Dist urbi DND KEY assi is ao bA EEA EEE REE a REE Ooo Eei Aiaia 61 Busy Lamp Field BEF KEY o a a LE a e 62 BEF Dist Key AA A A AAA AAN A AA A e 64 A 67 Automatic Call Distribution ACD Key for Sylantro Servers ooocconocnnncnnocnnoccconncconaconnccnnnos 68 Directed Call Pickup Group Call Pickup Keys for Sylantro Servers oooonicninocinncoconnconnnnnnoss 72 KME KEY bd dd 76 WebApps KEY usaran islands 79 Sprecode A E a 81 Park Pickup do ah ol ae cake aaa otal as 82 Last Call Return lcr Key for Sylantro Servers ini daa 85 Call Forward Key aos 86 MB LEY AECL a cis 8
208. ure a CFWD key on the phone or on an expansion module to use as a shortcut for accessing the CFWD menu on the phone The following describes the behavior for each CFWD mode e Account default The account mode allows you to configure CFWD on a per account basis Pressing a configured CFWD key applies to the account in focus Phone The Phone mode allows you to set the same CFWD configuration for all accounts All Busy and or No Answer When you configure the initial account the phone applies the configuration to all other accounts In the Aastra Web UI only the account you configured is enabled All other accounts are grayed out but set to the same configuration Using the Aastra Web UI if you make changes to that initial account the changes apply to all accounts on the phone Custom The Custom mode allows you to configure CFWD for a specific account or all accounts You can configure a specific mode All Busy and or No Answer for each account independently or all accounts On the 67531 you can set all accounts to ALL On or ALL Off Note If there is only one account configured on the phone then the mode setting is ignored and the phone behaves as if the mode was set to Phone You can enable different CFWD rules modes independently for example you can set different phone numbers for Busy All and NoAns modes and then turn them on off individually The following table describes the key and Message Wait
209. ures and services are available on your system Your System Administrator also has the ability to customize some features on this phone Documentation Aastra 67531 SIP IP Phone Installation Guide Contains installation and set up instructions general features and functions and basic options list customization This Installation Guide is included in the box with your phone Aastra 6753i SIP IP Phone User Guide Describes the most commonly used features and functions for an end user This User Guide can be downloaded from www aastratelecom com Aastra SIP IP Phone Administrator Guide Contains advanced Administrator information and procedures for setting up the 67531 IP Phone on a network This Administrator Guide is intended for the System Administrator and can be downloaded from www aastratelecom com Model 67531 IP Phone User Guide 1 Introduction This 67531 IP telephone has all the features of a regular business phone allowing you to make and receive calls transfer conference and more The 67531 IP telephone provides communications over an IP Network using the SIP IP telephony protocol Phone Features 3 line LCD screen 6 top keys all 6 keys are programmable Press and hold speeddial key configuration feature 3 call appearance lines with LEDs Supports up to 9 call lines Full duplex speakerphone for handsfree calls Headset support modular connector Built in two port 10 100 Ethernet ports lets y
210. ust be already configured on the phone to edit the key 1 Press on the phone to enter the Options List 2 Select Preferences Model 67531 IP Phone User Guide 57 3 Select Speed Dial Edit All current speeddial key LEDs flash RED for programmable keys and expansion module keys All other function key LEDs turn off during this process After you press a speeddial key for editing the phone restores all key LEDs to their previous state 4 Press a speeddial key you want to edit The speeddial edit screen displays Notes 1 Ifa number on the keypad is setup as a speeddial key pressing the applicable number in the speeddial editing process also displays the speeddial edit screen The edit screen allows you to change the Speeddial Number and Line setting 2 If you press a key that is NOT setup as a speeddial key the phone displays an Invalid Key message However if you press and hold an empty keypad key programmable key or expansion module key that is set to NONE it initiates the Add a Speeddial Key process allowing you to setup a new speeddial key For more information see Press and Hold to Create a Speeddial applicable to programmable keys keypad keys expansion module keys on page 52 5 Edit the speeddial information as applicable and press SAVE Notes 1 You can cancel out of the speeddial editing process at any time without saving by pressing the CT Tkey 2 You can also use the u
211. ve an Entry to the Directory List page 130 Model 67531 IP Phone User Guide 125 Add a New Entry to the Directory List 7 iP Phone UI Use the following procedures to add a new entry to the Directory List Use the following illustration as a reference I Save Key ol A gt Delete Key T SN TE Directory 7 Key a a COG G2 jew ou 0 to SBS Notes 1 Use the lt q Key when required for backspacing 2 You can exit the entry process any time by pressing the Key Press the Directory Key Key 3 Press Save Key 1 The Enter Number prompt displays Enter a phone number using the numbers on the keypad and press Save To backspace and erase a mistake press lt q or press the Delete Key Key 2 The Press 1st letter to enter name prompt displays Enter a name to associate with the phone number you just entered and press Save Use the keypad to select the letters Continue to press the number key to access the next letter for that key for example press 2 three times to access C Press B gt to move to the next space or wait a moment and the cursor automatically advances To insert a space between letters press p gt To backspace and erase a mistake press lt q or press the Delete Key The Line prompt displays The defaul
212. xisting conference Reference For more information about using Centralized Conferencing see Centralized Conferencing for Sylantro and Broadsoft Servers on page 120 Answer and Ignore Keys for XML Applications If you are accessing XML applications on your phone and a call comes in your System Administrator can create Answer and Ignore keys that you can use to either answer the incoming call or ignore it An XML application can display here while a call is coming in 4 Ignore Answer When the lt Ignore Answer line displays you can press the Right Arrow key Answer to answer the incoming call without disturbing the current XML application When you answer the call the lt q Ignore Answer line disappears from the LCD Pressing the Left Arrow key Ignore ignores the incoming call without disturbing the current XML application Contact your System Administrator for more information Model 67531 IP Phone User Guide 189 Playing a WAV File On Your Phone If enabled by your Administrator the 67531 IP Phone can play a WAV file A WAV file is an audio file format standard for storing an audio bit stream on a system in raw uncompressed format or compressed format to reduce the file size A WAV file is streamed to the phone using the HTTP protocol The WAV feature supports the following e Streaming of the WAV file to allow it to be locally played e Allows you to abort the audio streaming by pressing the Goo

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