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Aastra 6735I User's Manual

1. Key Type Label Value Line Idle Connected Incoming Outgoing Busy 1 Sprecode v Test 2 None v 3 Park v 4 Pickup v M 5 Line v 5 v 6 None v Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Sprecode 4 In the Label field enter a label to display on the IP phone for this key 5 Inthe Value field enter the appropriate value for accessing specific services from the server Note For values to enter in this field contact your System Administrator 6 In the state fields check enable or uncheck disable the Connected state for this softkey Programmable Keys 7 Select from Key 1 through Key 6 8 In the Type field select Sprecode 9 In the Value field enter the appropriate value for accessing specific services from the server Note For values to enter in this field contact your System Administrator Expansion Module Keys 10 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 11 In the Type field select Sprecode 41 001451 00 REVOO 07 2011 90 Line Keys Programmable Keys and Softkeys 12 M675i In the Label field enter a label to display on the IP phone for this key 13 In the Value field enter the appropriate value for accessing specific services from the server Note For values to enter in this field contact your System Administrator 14
2. o on A UA Ww NH 20 None V jE John Smith Key 12 displays in Sat Jan 1 12 18am softkey position 1 on the phone 41 001451 00 REVOO 07 2011 58 Line Keys Programmable Keys and Softkeys Line Key You can set a programmable key or softkey to act as a line call appearance key on the 6735i The This key acts as a line that behaves the same as a hard line key L1 L2 L3 and L4 For more information about the behavior of line keys see Multiple Line and Call Appearances on page 53 If you configure line keys for the bottom softkeys the status of the lines call appearance keys appear on the phone s dis play as shown in the following image E31 John Smith Sat Jan 1 12 18am Icons next to the softkeys on the phone s display indicate the status for that line or call The following table provides a description for each icon Softkey Line Call Appearance Lights Idle Solid There is no call activity for the line call appearance softkey A call is connected to your phone on this line call appearance softkey Connected Solid The equivalent on a line call appearance hard key is a Solid green light A call is ringing at your phone on this line call appearance softkey Ringing Flashing The equivalent on a line call appearance hard key is a fast flashing green light A call is on hold on your phone on this line call appearance softke
3. Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select BLF List BroadSoft BroadWorks 73 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys 4 Inthe Line field select a line number that is actively registered to the appropriate SIP proxy you are using Valid values are e global e 1through9 Note The Label and Value field are not required The BroadWorks BLF List name is configured in the BLF List URI field instead 5 In the state fields check enable or uncheck disable the states you want to apply to this softkey 6 Inthe BLF List URI field enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user For example my6735i blf list as broadworks com Note Contact your System Administrator for the BLF List URI Programmable Keys 7 Select from Key 1 through Key 6 8 In the Line field select a line for which to apply this key Valid values are e global e 1through9 Note The Value field is not required The BroadWorks BLF List name is configured in the BLF List URI field instead 9 Inthe BLF List URI field enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user For example my6735i blf list as broadworks com Note Contact your System Administrator for the BLF List URI Expansion Module Keys 10 Select fr
4. The Callers list is a stored log of your incoming calls You can use the Callers List key to access a list of callers that called your phone Note Your System Administrator can create a custom Callers List XML application allowing you to access the Callers List via an XML Key instead of the Callers List Key This allows you to configure the Callers List Key with other functions if required Contact your System Administrator for more information Reference For more information about the Callers List see Callers List on page 140 41 001451 00 REVOO 07 2011 106 Line Keys Programmable Keys and Softkeys Configuring a Callers List Key ww Aastra Web UI Use the following procedure to configure a Callers List key on the 6735i IP Phone The procedure shows the programma ble key screen as an example Note By default the Callers List key is Key 3 on the Programmable keys 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Programmable Keys Configuration Key Type Value Line 1 Services v 2 Directory v 3 Callers List v 4 Icom Mi 5 None v 6 None v Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Callers List 4 In the Label field enter a label to apply to this key 5 In the state fields check enable or uncheck di
5. u 3456 Alice L1 3456 Alice uu 3456 Alice Bob To Via 0409123456 gt Alice One Tim Horton Answer Answer Answer Ignore Ignore Ignore yy Page 1 Page 2 Page 3 Caller Info Call Destination Call Diversion 193 41 001451 00 REVOO 07 2011 Notes When both call diversion and call destination are enabled the information displays to the phone s screens in the fol lowing order Screen 1 Caller info Screen 2 Call destination Screen 3 Call diversion If your phone does not display call destination information your System Administrator may have disabled this feature Contact your System Administrator for more information Indication of Terminated Calls An Administrator can configure your phone to display a disconnected screen Call Terminated when the far end hangs up An audible busy signal is also heard on the phone The configuration of this feature can also include the maxi mum time interval that the busy signal is audible Contact your System Administrator for more information Call Terminated The following is the call terminated screen that displays on the 6735i if this feature is enabled on your phone IF THEN 1 line active and far end disconnects the line in focus displays disconnected screen plays busy tone displays Call Terminated message on the screen the line not in focus plays busy tone 2 or more lines active and far end disconnects
6. Softkeys Configuration Key Type Label Value Line Idle Connected Incoming Outgoing Busy 1 Phone Lock v 2 Park v 3 Pickup v 4 Line v 5 v 5 Do Not Disturb v 6 None v Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Phone Lock from the list of options Programmable Keys 4 Select from Key 1 through Key 6 109 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys 5 In the Type field select Phone Lock from the list of options Expansion Module Keys 6 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 7 Inthe Type field select Phone Lock from the list of options 8 Click Save Settings Note You can lock unlock the phone using the new key you just configured using the Aastra Web UI at the path Operation gt PhoneLock or using the Phone Lock option on the IP Phone UI at the path Options gt Phone Lock For more informa tion about using the lock unlock feature see Locking Unlocking a Phone on page 51 Using the Lock Unlock Key on the IP Phone After configuring a key as a lock unlock key refer to the following procedure to use the key on the IP phone Lock the Phone 1 Press the LOCK key The phone locks The LED for the key AND the Message Waiting Lamp illuminate steady ON An Unlock label appears next to the key you just pressed Unlock the Phone 2 Press t
7. 0 ccc eee een ene e ene e ene nen nee as 200 Limited Warranty ie sccncgircaddinnsctavas can encadead ron ann stead en nnan nannan nrnna nannan narant Warranty 1 EXCIUSIONS onia aa Dig dere ein ee ta alate doa alae edadalinds dae ea E een dlen Warranty 1 Warranty Repair Services 0 0 ccc cece ccc nee eee n eee eee eee e nee eee e nee ees Warranty 1 After Warranty Service niais sas senin NEEE ows eh dads ows eh dade Ae da ew ve Warranty 1 Appendix A Time Zone Codes 000 e cnet e nee ene tenet ees A 1 NGO eus dosanseneenansenbiaang ene oisigaus OEP AON aN A E EE EA EAEE Index 1 vii 41 001451 00 REVOO 07 2011 Welcome The Aastra 6735i offers advanced XML capability to access custom applications and is fully interoperable with leading IP PBX platforms Featuring a 5 line display the 6735i supports up to 9 lines with call appearances and allows you to make and receive calls transfer conference and more The 6735i IP telephone provides communications over an IP Network using the SIP IP telephony protocol About this Guide This guide explains how to use the basic features of your new 6735i phone Not all features listed are available by default Contact your system or network Administrator to find out which features and services are available to you on your sys tem Your System Administrator has the ability to customize some features on this phone For information on more advanced settings and configurations
8. Top keys are programmable 1o keys Bottom keys are Fh ad LL softkeys l Using the Aastra Web UI you can configure a key to access XML applications Under Operations gt Softkeys and XML Operations gt Programmable Keys or Operations gt Expansion Module you can assign a key the type XML You must also specify an XML URI and a Services label using the following XML fields e XML Application URI e XML Application Title The XML Application URI is the URI loaded by your phone The phone performs an HTTP GET Contact your System Administrator for the applicable XML URI to enter in the XML Application URI field The XML Application Title is the label that displays beside the XML softkey on your phone If you use the Services key to access the XML features the XML Application Title is the label that displays on the Services Menu in the IP Phone UI Note Contact your System Administrator for the applicable URI to enter in this field After the XML application is applied you can use the IP Phone UI to press the Services key and access the XML services 83 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys Configuring XML Services w Aastra Web UI 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Softkeys Configuration K
9. Basic Settings Preferences Allows you to enable disable the following e Suppress DTMF Playback e Display DTMF Digits e Play Call Waiting Tone e Stuttered Dial Tone e XML Beep Support e Status Scroll Delay seconds e Incoming Call Interrupts Dialing e Switch UI Focus to Ringing Line e Call Hold Reminder During Active Calls e Call Hold Reminder e Call Waiting Tone Period e Preferred Line e Preferred Line Timeout seconds e Goodbye Key Cancels Incoming Call e Message Waiting Indicator Line e DND Key Mode e Call Forward Key Mode This category also allows you to configure e Incoming Intercom Call Settings e Group Paging RTP Settings e Ring Tones global and per line basis e Time and Date Settings e Language Settings Account Configuration Allows you to configure do not disturb DND and call forwarding CFWD by account You can have multiple accounts on the 6735i 19 41 001451 00 REVOO 07 2011 Phone Status Phone Status You can view the status of your phone using the IP Phone UI or the Aastra Web UI Phone Status via IP Phone UI The Phone Status option on the IP phone displays the status of your phone to the LCD display This option allows you to view your phone s Network status including your phone s IP and MAC address Local Area Network LAN port information PC Port information if PC link exists Firmware version Error messages from the last reboot or startu
10. Configuring a None Key uw Aastra Web UI Use the following procedure to configure a None key on the 6735i IP Phone The procedure shows the softkey screen as an example 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Softkeys Configuration Key Type Label Value Line idle Connected Incoming Outgoing Busy 1 None v 2 Pak v 23 Pickup v 4 Line v 5 v 5 Do Not Disturb v 6 None v Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select None Programmable Keys 4 Select from Key 1 through Key 6 5 In the Type field select None Expansion Module Keys 6 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 7 In the Type field select None 8 Click Save Settings 113 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys Empty Key You can set a softkey to force a blank entry on the IP phone display for a specific key You do this by setting the softkey to empty The keys are added in order from key 1 to key 20 after any hard coded keys have been added If a particular key is not defined it is ignored Configuring an Empty Key ka Aastra Web UI Use the following procedure to configure an Empty softkey on the 6735i phone
11. Name Number Line 1 Vv more Save Backspace abc B gt Cancel Screen 1 Label A more Office Save Backspace Label abc J gt Cancel N a ey Screen 2 Adding Names Numbers Labels amp IP Phone UI On Screen 1 e You can add names using the abc softkey e You can add numbers up to 7 numbers per name using the numbers on the phone s keypad e Use the Backspace softkey when required e Use the Save softkey when you are finished adding the name and number s e You can exit from Screen 1 at any time without saving by pressing the Cancel softkey Note Use the and A keys to toggle between Screen 1 and Screen 2 41 001451 00 REVOO 07 2011 132 Managing Calls On Screen 2 e You can add a label or URI using the abc softkey Or you can populate the Label field with a pre defined label Office Home Cell Pager by pressing the Label softkey e Use the Backspace softkey when required e Use the Save softkey when you are finished adding the Label e You can exit from Screen 2 at any time without saving by pressing the Cancel softkey Editing Entries in the Directory List Q IP Phone UI On Screen 1 when the cursor is in the Line field softkey 5 displays a Change softkey The following example illustrates a Directory entry for Steve Smith with a phone number and an Office label Since the cursor is in the Line field the Change softkey displays 001 Steve Smith
12. 11 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 12 In the Value field specify the extension you want to intercept when you press this softkey For example group callpickup 13 M675i In the Label field enter a label to apply to this Group Call Pickup key 14 In the Line field select the line for which to apply the Directed Call Pickup configuration Valid values are e global e 1through9 15 Click Save Settings 81 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys Using Directed Call Pickup Group Call Pickup Use the following procedure for the DCP GCP feature on your phone Q IP Phone UI Note Before using the DCP GCP feature on your phone you must first configure the DCP or GCP Key You must identify the extension s or phone number s you want to monitor when configuring the key See the previous procedures to con figure a DCP or GCP Key Using Directed Call Pickup DCP 1 When the monitored extension receives a call press the DCP Key to pick up the call If the monitored extension receives multiple incoming calls simultaneously the phone displays a list of incoming calls Use the A and keys to scroll through the list to select an extension Press the Pickup Key for the extension you select The call is answered Using Group Call Pickup GCP 1 If any of the monitored group o
13. 8 Using the Change softkey set the Time Format to either a 12 hour format or a 24 hour format Valid values are 12h and 24h Default is 12h Time Format Time Format 12h Change Cancel Done 9 Press Done to save the Time Format you selected 41 001451 00 REVOO 07 2011 34 Customizing Your Phone Set Date and Date Format Note The date and date format you configure display on the phone s idle screen 1 Select Preferences 2 Select Time and Date 3 Select Set Date Time and Date 1 Time Zone 2 Daylight Savings 3 Time Format 4 Date Format 5 Time Server 6 Set Time F 7 Set Date Select 4 Using the keys on the keypad enter a date to set on the IP phone Use the Backspace key to move back a space and delete a character Set Date Enter Date y m d 2000 01 02 Backspace 5 Press Done to save the setting 6 Select Date Format 35 41 001451 00 REVOO 07 2011 7 Select a date format from the list of options Default is Sun Jan 2 Valid values are e Sun Jan 2 Default e 2 Jan 00 e 2000 01 02 e 02 01 2000 e 02 01 00 e 02 01 00 e 01 02 00 e Jan2 e 2 Jan 2000 e Sun2Jan e 2Jan e 02 01 2000 8 Press Done to save the Date Format 41 001451 00 REVOO 07 2011 Date Format 3 O O O Q O O O O O Sun Jan 2 2 Jan 00 2000 01 02 02 01 2000 02 01 00 02 01 00 01 02 00 Jan2 2 Jan 2000 Sun 2 Jan 2 Jan 02 01 2000
14. Customizing Your Phone 36 Customizing Your Phone Set Time Zone 1 Select Preferences 2 Select Time and Date 3 Select Time Zone Time and Date 1 Time Zone 2 Daylight Savings 3 Time Format 4 Date Format 5 Time Server 6 Set Time 7 Set Date Select A list of Time Zones display for different areas of the world 4 Select a Time Zone that applies to your area The default Time Zone is US Eastern Time Zone O US Aleutain O US Central US Eastern O US Hawaii United States Cancel Done Note For a list of the Time Zones values available on the IP Phone see Appendix A Time Zone Codes 5 Press Done to save the Time Zone setting Daylight Savings Time 1 Select Preferences 2 Select Time and Date 3 Select Daylight Savings Time and Date 1 Time Zone 2 Daylight Savings 3 Time Format 4 Date Format 5 Time Server 6 Set Time 7 Set Date Select 37 41 001451 00 REVOO 07 2011 4 Select a Daylight Savings time from the list of options Default is Automatic Valid values are e OFF e 30min summertime e 1h summertime e Automatic Default Daylight Savings O Off O 30min summertime O 1h summertime Automatic Cancel Done 5 Press Done to save the Daylight Savings value you selected Set Time Servers Customizing Your Phone With a valid time server enabled your IP phone will synchronize the time displayed with the specifie
15. FA din F 9111 0144 240 24i 2 3 4 5 6 7 8 9 A B C D E F EIs IETSIS lee D A i A 2 02D8 0141 0044 013D 0154 0047 0048 0160 015E 0164 0179 Ee 017D 0178 162 163 164 165 166 167 168 169 170 171 172 173 4174 175 r f wv Y i r Yv DME I SS SI E P F O2DB 0142 OOB4 013E 0155 02C OOBS 0161 O15F 0165 0174 02DD 017E 017C 178 179 180 181 182 183 184 185 186 187 188 189 190 191 AAALC CE E E 1 D ooc2 0102 00C4 0139 0106 os 010c oocg A OOCB 0114 OOCD OOCE 010E 194 195 196 197 198 199 200 201 202 203 204 205 206 207 NiO O016 x RIU U 071 Ul Y Tis 0147 OOD3 OOD4 0150 00D6 OOD 0158 016E CODA 0170 OODC OODD 0162 OODF 240 2411 212 213 214 215 216 217 218 219 220 221 222 223 A v T Fa y FA v z A l j alll lel l jel el l lijd OOE2 0103 OOE4 0134 0107 OOE 010D OOES 0119 OOEB 0115 OOED OOEE 0010F 226 227 228 229 230 231 232 233 234 235 236 237 238 239 Y vA A 24 M 7 72 ra 1 OO GO gt ee a 0148 OOF3 OOF4 0151 OOF6 OOF 0159 016F OOFA 0171 OOFC OOFD 0163 O2D9 242 243 244 245 246 247 248 249 250 251 252 253 254 255 41 001451 00 REVOO 07 2011 Customizing Your Phone User Password This category allows you to change the user password for your phone Changing your password ensures that only you can alter your phone settings and helps keep your system secure You can change your user password using the IP Phone UI or the Aastra Web UI If you change the password Then you need t
16. wa Aastra Web UI Use the following procedure to configure suppression of DTMF playback Note Suppress DTMF Playback is enabled by default 1 Click on Basic Settings gt Preferences Preferences General Suppress DTMF Playback Enabled Display DTMF Digits Cl Enabled Play Call Waiting Tone Enabled Stuttered Dial Tone Enabled XML Beep Support Enabled Status Scroll Delay seconds 5 Incoming Call Interrupts Dialing Cl Enabled Switch UI Focus To Ringing Line Enabled Call Hold Reminder During Active Calls C Enabled Call Hold Reminder C Enabled Call Waiting Tone Period 0 Preferred line 1 v Preferred line Timeout seconds 0 Goodbye Key Cancels Incoming Call Enabled Message Waiting Indicator Line All DND Key Mode Phone w Call Forward Key Mode Account v 2 Go to the General section 3 The Suppress DTMF Playback field is enabled by default To disable this field uncheck the box 4 Click Save Settings to save your settings 165 41 001451 00 REVOO 07 2011 Additional Features Display DTMF Digits A feature on the 6735i phone allows users to enable or disable DTMF dual tone multi frequency digits to display to the IP phone when using the keypad to dial or when dialing from a softkey programmable key or expansion module key DTMF is the signal sent from the phone to the network that you generate when you press the phone s touch keys This is also known as
17. 5 Use the A and navigation buttons to select the Backlight status for your phone Default is Auto Available options are e Off e Auto Default 6 If you selected Off press Done to save your setting Backlight O Off Auto Cancel Done 41 001451 00 REVOO 07 2011 28 Customizing Your Phone 7 If you selected Auto press the Advanced softkey Backlight O Off Auto Advanced Cancel Done 8 Using the keypad enter the amount of seconds you want the phone to stay backlit when the phone is idle Valid values are 1 to 120 seconds 2 minutes Default is 10 seconds When this period of time is reached the phone turns OFF the backlight Use the Backspace and or Clear softkeys to delete entries if required Backlight On Time 10 seconds Backspace Clear 9 Press Done to save your setting Live Dialpad The Live Dialpad option on the IP phone turns the Live Dial Pad mode ON or OFF With live dial pad ON the 6735i IP phone automatically dials out and turns ON Handsfree mode as soon as a dial pad key or softkey is pressed With live dial pad OFF if you dial a number while the phone is on hook lifting the receiver or pressing the initiates a call to that number Availability of feature dependant on your phone system or service provider You can enable disable the live dialpad using the IP Phone UI only 29 41 001451 00 REVOO 07 2011 Customizing Your Phone Enabling Di
18. Dial Delete Arrange Change Add Number Quit A N 001 Steve Smith Cell 783 444 5555 Line 1 Dial Delete Arrange Change Add Number Quit Arranging Multiple Screens You can use the Arrange softkey to move the number label line forward or backward between screens for the specified name If there is a label assigned to the entry the following screen displays after pressing the Arrange softkey Label Cell gt 1 Office 2 Home 3 Cell Save Cancel e Pressing the Save softkey in the above screen places the Cell label the Cell number and line associated with the Cell number into the one position So the first screen to display for the entry would be the Cell number screen If no label is assigned to the entry the numbers would be arranged in the order you specify The following example illustrates the new arrangement of Steve Smith s number Note The Office label moves to the second position and the Home label moves to the last position 41 001451 00 REVOO 07 2011 134 Managing Calls Deleting Entries from the Directory List A gt 001 Steve Smith Cell gt 783 444 5555 Line 1 Dial Delete Arrange Change Z Add Number Quit 001 Steve Smith Office Sle 905 760 9999 Line 1 Dial Delete Arrange Change Z Add Number Quit 001 Steve Smith Home 783 555 7676 Line 1 Dial Delete Arrange
19. S 20 aowe hb joa ee Reference For more information about configuring the top programmable keys and the bottom softkeys see Softkeys and Pro grammable Keys on page 54 For more information about using the Services Directory Callers List Intercom Dial Conference and Transfer keys see the following sections e Making Calls on page 116 e Handling Calls on page 122 e Managing Calls on page 130 Idle Screen With Softkeys Programmable Keys Configured If you or your Administrator have configured softkey functions on your phone the labels for those functions display on the screen Programmable key functions top keys do not display on the LCD For example in the following illustration Home and Office were configured as speed dial keys on the bottom set of softkeys and Do Not Disturb DND was configured on the top set of programmable keys Note The top programmable key descriptions do not display on the LCD You can write the function assigned to the pro grammable key using the label provided for the phone T DND Softkeys__ Configured Callers ti John Smith Sat Jan 1 12 18am Home LCR Office Idle Screen 7 41 001451 00 REVOO 07 2011 Getting Started Idle Screen with Voicemail Message
20. Speeddial Xfer v Test 5551212 4 v 2 None v 2 BLF v 1 v 4 Flash v 5 None v 6 None v Softkeys 2 Select from Key 1 through Key 20 In the Type field select Speed Dial Xfer 3 4 In the Label field enter a label for the Speed Dial Xfer key 5 In the Value field enter the speed dial extension or the extension to transfer calls to for example 5551212 6 In the Line field select the line for which you want to use the key functionality Valid values are e global e 1through9 7 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 8 Select from Key 1 through Key 6 9 Inthe Type field select Speed Dial Xfer 10 In the Value field enter the speed dial extension or the extension to transfer calls to for example 5551212 11 In the Line field select the line for which you want to use the key functionality Valid values are e global e 1through9 Expansion Module Keys 12 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 13 In the Type field select Speed Dial Xfer 14 M675i In the Label field enter a label for the Speed Dial Xfer key 15 In the Value field enter the speed dial extension or the extension to transfer calls to for example 5551212 99 41 001451 00 REVOO 07 2011 Line Keys Programmab
21. ar dr OT Conference key when handset is lifted 1 When you begin a conference you are the first party in the conference Party 1 Pickup the handset or press the speakerphone key A line opens up 2 Call Party 2 by dialing their number or answer an incoming call of a Party 125 41 001451 00 REVOO 07 2011 Handling Calls 3 Wait for Party 2 to answer When Party 2 answers you can consult with them before adding them to the conference 4 Press the Conf Key A new line opens John Smith 5 Enter the phone number of Party 3 6 Wait for Party 3 to answer When Party 3 answers you can consult with them before adding them to the conference 7 Press the Conf key again to add Party 3 to the conference Party 1 which is yourself Party 2 and Party 3 are all connected to a single conference 8 To drop a party from the conference press the Conf key once more Note You can use W and A to scroll through and see the numbers and names if available of the parties in the conference call When a name is displayed pressing p gt drops the displayed party from the call Joining Two Active Calls in a Single Conference Q IP Phone UI 1 Begin with active calls on two different lines for example Line 1 and Line 2 have active calls 2 Press the Line key for which you want to conference the two calls together for exampl
22. 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Softkeys Configuration Key Type Label Value Line Idle Connected Incoming Outgoing Busy 1 Empty v 2 None v 3 Pickup v 4 Line v 5 v 5 Do Not Disturb v M 6 None v Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Empty 4 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 5 Select from Key 1 through Key 6 6 In the Type field select Empty Expansion Module Keys 7 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675 8 In the Type field select Empty 9 Click Save Settings 41 001451 00 REVOO 07 2011 114 Line Keys Programmable Keys and Softkeys Deleting a Key wa Aastra Web UI Use the following procedure to delete a key on the 6735i IP Phone The procedure shows the softkey screen as an exam ple 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Softkeys Configuration Key Type Label Value Line Idle Connected Incoming Outgoing Busy 1 None v 2 Pak v 2 Pickup v 4 Line v 5 v 5 Do No
23. 3 When enabled the call waiting tone plays at regular intervals for the amount of time set for this parameter For example if set to 30 the call waiting tone plays every 30 seconds When set to 0 the call waiting tone is audible only once on the active call 4 Click Save Settings 41 001451 00 REVOO 07 2011 168 Additional Features Stuttered Dial Tone You can enable or disable the playing of a stuttered dial tone when there is a message waiting on the IP phone You can configure this feature using the Aastra Web UI Configuring Stuttered Dial Tone ta Aastra Web UI Use the following procedures to configure stuttered dial tone on the IP phone Note Stuttered Dial Tone is enabled by default 1 Click on Basic Settings gt Preferences gt General Preferences General Suppress DTMF Playback M Enabled Display DTMF Digits Cl Enabled Play Call Waiting Tone M Enabled Stuttered Dial Tone M Enabled XML Beep Support M Enabled Status Scroll Delay seconds ls Incoming Call Interrupts Dialing El Enabled Switch UI Focus To Ringing Line M Enabled Call Hold Reminder During Active Calls C Enabled Call Hold Reminder Cl Enabled Call Waiting Tone Period lo a Preferred line 1 v Preferred line Timeout seconds 0 Goodbye Key Cancels Incoming Call Enabled Message Waiting Indicator Line Al DND Key Mode Phone Call Forward Key Mode Account 2 The Stuttered Dial Ton
24. CFWD All settings take precedence over CFWD Busy and CFWD NoAns You can also use the following keys if required All Off Key Disables all CFWD states for the selected account e All On Key Enables all CFWD states for the selected account e CopytoAll Key Copies the call forward phone number and state of the selected Call Forward mode All Busy No Answer to every Call Forward mode of that account For example if you have the cursor pointing at the All state and it is enabled and has a call forward phone number configured pressing the CopytoAll Key enables the Busy state and the NoAns state and assigns the same phone number to both states e Cancel Key Cancels any configuration you may have made without saving To cancel a configuration you must press this CANCEL key before pressing the DONE key 41 001451 00 REVOO 07 2011 160 Managing Calls 5 Press the CHANGE key for the mode you selected in step 4 This displays the Call Forward State screen In the following example the CFWD All state is ON Services Dir Callers Call Forward Mode NoAns State gt On Services Dir Callers Call Forward Mode NoAns State gt Off Number 5551212 Number 5551212 Change the No Rings 1 No Rings 1 State Change Change Cancel AllAccts Done AllAccts Call Forward State Screen e Callers Call Forward Mode NoAns State Off Number 5551212 Change the No Rings 1 Number Backspace Cancel
25. Configuring Language Input Using the IP Phone UI You can configure the language you use for inputting on the phone by setting the Input Language option The default input language setting is English You can change this setting using the IP Phone UI or the Aastra Web UI For Example Preferences Language 1 Tones 1 Screen Language 2 Contrast Level 2 Input Language 3 Speed Dial Edit 4 Live Dialpad 5 Set Audio gt 6 Time and Date 7 Language Select Select Done Done Language Option Input Language Option Input Language 1 English 2 Frangais 3 Espanol 4 Deutsch 5 Italiano Cancel Done Select an Input Language amp IP Phone UI Use the following procedure to change the input language using the IP Phone UI 1 Press on the phone to enter the Options List 2 Select Preferences 45 41 001451 00 REVOO 07 2011 Customizing Your Phone 3 Select Language Select Input Language Select the language you want to use when inputting text and characters into the IP Phone UI Valid values are e English default e Fran ais French e Espa ol Spanish e Deutsch German e Italiano Italian e Portugu s Portuguese e Pycckn Russian Note Available input languages are dependent on the configuration enabled by your System Administrator 4 Press Done when you have selected an input language la Aastra Web UI Use the fol
26. Preferred line Timeout seconds 0 Goodbye Key Cancels Incoming Call Enabled Message Waiting Indicator Line an DND Key Mode Phone Call Forward Key Mode Account 2 The XML Beep Support field is enabled by default To disable this field uncheck the box 3 Click Save Settings 41 001451 00 REVOO 07 2011 170 Additional Features Call Hold Reminder During Active Calls The IP phones allow you to enable or disable the ability for the phone to initiate a continuous reminder tone on the active call when another call is on hold For example when this feature is enabled and the call on Line 1 is on hold and then the you answer a call on Line 2 and stay on that line a reminder tone is played in the active audio path on Line 2 to remind you that there is still a call on hold on Line 1 When this feature is disabled a ring splash is heard when the active call hangs up and there is still a call on hold You can enable or disable this feature using the Call Hold Reminder During Active Calls in the Aastra Web UI Configuring Call Hold Reminder During Active Calls Use the following procedure to configure Call Hold Reminder During Active Calls on the IP phone Note Call Hold Reminder During Active Calls is disabled by default wa Aastra Web UI 1 Click on Basic Settings gt Preferences gt General Preferences General Suppress DTMF Playback Enabled Display DTMF Digits Cl Enabled Play Call W
27. Set Audio 1 Audio Mode 2 Headset Mic Volume Select 8 Select the Low Medium or High volume level Default is Medium Headset Mic Volume O Low Medium O High Cancel Done 9 Press Done to save your selection 41 001451 00 REVOO 07 2011 32 Customizing Your Phone Time and Date On the IP phones you can configure the following Time and date Time and date format Time zone Daylight savings time Time Servers Note Only the Time and Date Formats and Time Servers can be set using the Aastra Web UI Configuring Time and Date Use the following procedures to configure the time and date settings on the IP phone Q IP Phone UI Set Time and Time Format Note The time and time format you configure display on the phone s idle screen 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Time and Date 4 Select Set Time Time and Date 1 Time Zone 2 Daylight Savings 3 Time Format 4 Date Format 5 Time Server b 6 Set Time 7 Set Date Select 5 Using the keys on the keypad enter a time to set on the IP phone Use the 33 Backspace key to move back a space and delete a character Use the AM PM softkey to specify either AM or PM for the time setting Set Time Enter Time 01 13am Backspace AM PM 41 001451 00 REVOO 07 2011 Customizing Your Phone 6 Press Done to save the setting 7 Select Time Format
28. User can dial out on a BLF configured key BLF List Indicates the key is configured for BLF list use User can dial out on a BLF List configured ey Auto Call Distribution ACD For Sylantro Servers Indicates the key is configured to allow the Sylantro server to distribute calls from a queue to registered IP phone users agents Directed Call Pickup DCP For Sylantro Servers Group Call Pickup GCP Indicates the key is configured to allow you to intercept or pickup a call on a moni tored extension s 41 001451 00 REVOO 07 2011 54 Line Keys Programmable Keys and Softkeys Key Function Description XML Indicates the key is configured to accept an XML application for accessing customized XML services You can also specify an XML key URL for this option Flash Indicates the key is set to generate a flash event when it is pressed on the 6735i The IP phone generates flash events only when a call is connected and there is an active RTP stream for example when the call is not on hold Sprecode Indicates the key is configured to automatically activate specific services offered by the server For example if the sprecode value of 82 is configured then by pressing the sprecode key 82 automatically activates a service provided by the server Contact your System Administrator for available services Park Indicates the key is configured to park incoming calls when pressed Pickup Indicates the key i
29. You can customize your phone by pressing the Options key and accessing the IP Phone UI These options allow you to customize the following phone settings Option Number Option 1 Call Forward 1 Cfwd Number 2 Cfwd Mode 3 No Rings The menus that display for Call Forward are dependant on the Call Forward Mode set on the phone Default is Account mode 2 Preferences 1 Tones Ring Tone Tone Set 2 Contrast Level 3 Speed Dial Edit 4 Live Dialpad 5 Set Audio Audio Mode Headset Mic Vol 6 Time and Date Time Zone Daylight Savings Time Format Date Format Time Server Time Server 1 Time Server 2 Time Server 3 Set Time Set Date 7 Language Screen Language Input Language 3 Phone Status 1 IP amp MAC Addresses 2 LAN Port 3 PC Port 4 Firmware Info 5 Error Messages 4 User Password 5 Administrator Menu Password Protected 6 Restart Phone 7 Phone Lock 41 001451 00 REVOO 07 2011 14 Methods for Customizing Your Phone Note The Administrator Menu options are Administrator level functions only and are not accessible by the user These options should only be set up and changed by your System Administrator Simplified Options Menu Your System Administrator may configure a simplified options menu for your phone The following table indicates the options that may appear on your phone if the simplified options menu is applied Option Number Option
30. or A to see the oldest call on your list 4 To dial the displayed number press cag or lift the Handset or press any line keys 5 Press E or the key to cancel 119 41 001451 00 REVOO 07 2011 Making Calls Note The redial list is available during active calls It also stores up to the last 100 numbers you called allowing you to scroll through and select the number you wish to redial Deleting from the Redial List Note You cannot delete individual entries in the Redial List Q IP Phone UI Delete All Items 1 Press Cc 2 Press the Delete Key then press the Delete Key again at the prompt to erase all items Mute You can use the Mute 4g key to mute the handset headset or speakerphone When you use the mute key on your phone you cannot be heard on an active call or on a conference For muted calls the handsfree LED flashes and the Mute key LED is ON amp IP Phone UI You can use the Mute W key to mute the handset headset or speakerphone The speaker light flashes slowly and you can hear the caller but they cannot hear you To switch mute on or off press D Note If you place a muted call on hold the phone automatically takes the call off mute when you reconnect to the call 41 001451 00 REVOO 07 2011 120 Receiving Calls Receiving Calls When a call is ringing at your extension the inbound callers extension and name display to the screen The line call appea
31. the line in focus displays disconnected screen plays busy tone displays Call Terminated message on the screen for 5 seconds When 5 second times out the busy tone stops the disconnected screen disappears 2 or more lines active and a line NOT in focus is disconnected by the far end no busy tone plays no disconnected screen displays no Call Terminated message displays Available Features Enabled by Administrators IF THEN Anincoming call comes in on the line in focus that has a discon nected screen displaying the line in focus with no calls on hold displays a ringing screen the line in focus WITH calls on hold flashes its Line LED An incoming call comes in on another line NOT in focus and the disconnected screen is displaying on the line in focus the disconnected screen no longer displays on the line in focus A phone application is NOT in focus busy tone plays no disconnected screen displays When the phone application in focus on screen stops busy tone plays disconnected screen displays Note This indication of terminated calls feature does not affect parked calls on the phone or the conference call feature The following procedure describes how to handle the disconnected screens on your phone amp IP Phone UI For all phones Press the Goodbye as key The busy tone stops and the disconnected screen no longer displays or Select an
32. 00 REVOO 07 2011 86 Line Keys Programmable Keys and Softkeys 8 Inthe XML Application Title field enter the title of the service This title appears on the phone s LCD after pressing the XML key If multiple XML applications are specified in the XML Application URI field alist ofapplications displays after pressing the XML key Programmable Keys 9 Select from Key 1 through Key 6 10 In the Type field select XML 11 In the Value field enter a URI s to apply to this key Note Contact your System Administrator for the appropriate value s to enter in the Value field 12 In the XML Application URI field enter the applicable URI s Note Contact your System Administrator for the appropriate value s to enter in the XML Application URI field 13 Inthe XML Application Title field enter the title of the service This title appears on the phone s LCD after pressing the XML key If multiple XML applications are specified in the XML Application URI field alist ofapplications displays after pressing the XML key Expansion Module Keys 14 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 15 In the Type field select XML 16 In the Value field enter a URI s to apply to this key Note Contact your System Administrator for the appropriate value s to enter in the Value field 17 M675i In the Label field enter a label to apply to t
33. 07 2011 Additional Features Configuring Incoming Intercom Settings w Aastra Web UI Use the following procedure to configure incoming intercom call settings on the IP phone 1 Click on Basic Settings gt Preferences gt Incoming Intercom Settings Incoming Intercom Settings Auto Answer Enabled Microphone Mute Enabled Play Warning Tone Enabled Allow Barge In Enabled 2 The Auto Answer field is enabled by default The automatic answering feature is turned on for the IP phone for answering Intercom calls To disable this field uncheck the box Note If the Auto Answer field is not checked disabled the phone rejects the incoming intercom call and sends a busy signal to the caller 3 The Microphone Mute field is enabled by default The microphone is muted on the IP phone for Intercom calls made by the originating caller To disable this field uncheck the box 4 The Play Warning Tone field is enabled by default If Auto Answer is enabled the phone plays a warning tone when it receives in incoming intercom call To disable this field uncheck the box 5 The Allow Barge In field is enabled by default If Allow Barge In is enabled the phone puts an active call on hold and answers the incoming Intercom call To disable this field uncheck the box 6 Click Save Settings to save your settings Using Redial Key for Last Number Redial The IP phone has an enhanced redial user interface that allows
34. 1 Call Forward 1 Cfwd Number 2 Cfwd Mode 3 No Rings The menus that display for Call Forward are dependant on the Call Forward Mode set on the phone Default is Account mode 2 Preferences 1 Tones Ring Tone Tone Set 2 Contrast Level 3 Live Dialpad 4 Set Audio Audio Mode Headset Mic Vol 3 Phone Status 1 IP amp MAC Addresses 2 LAN Port 3 PC Port 4 Firmware Info 5 Error Messages 4 Phone Lock Using the IP Phone UI Q IP Phone UI 1 Press the Options key on the phone to enter the Options List To go to an Option use A and to scroll through the list or press the number corresponding to the Option Press the Select softkey the p gt button or press the digit number of the corresponding option to select an option Use the softkeys that display for each option to change a selected option Press the Done button to save the change Press the button the lt q button or the button at any time to exit without saving changes a u FF W N References For more information about customizing your phone using the available options from the IP Phone UI see the section Customizing Your Phone on page 24 For more information about Administrator options contact your System Administrator 15 41 001451 00 REVOO 07 2011 Methods for Customizing Your Phone Phone Options via the Aastra Web UI In addition to the IP Phone UI options you can customize additional options
35. 2011 Disclaimer Aastra Telecom Inc will not accept liability for any damages and or long distance charges which result from unauthorized and or unlawful use While every effort has been made to ensure accuracy Aastra Telecom Inc will not be liable for technical or editorial errors or omissions contained within this documentation The information contained in this documentation is subject to change without notice Copyright 2011 Aastra Technologies Limited www aastra com AASTRA
36. 4 Empty v 5 None v 6 None v Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Speed Dial to apply to the key 4 In the Label field enter a label to apply to this key 5 Inthe Value field enter the phone number extension or speed dial prefix to apply to this key If you enter a speed dial prefix you must enter the character at the end of the prefix number for example 123456 a Inthe Line field select a line to apply to this key Valid values are 1 through 9 7 In the state fields check enable or uncheck disable the states you want to apply to this softkey 65 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys Programmable Keys 8 Select from Key 1 through Key 6 9 In the Type field select Speed Dial to apply to the key 10 In the Value field enter the phone number extension or speed dial prefix to apply to this key If you enter a speed dial prefix you must enter the character at the end of the prefix number for example 123456 11 In the Line field select a line to apply to this key Valid values are 1 through 9 Expansion Module Keys 12 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675 13 In the Type field select Speed Dial to apply to the key 14 M675i In the Label field enter a label to apply to this key 15 In the Value field
37. AllAccts Done Services Dir Callers Call Forward Mode NoAns State Off Number 5551212 No Rings 3 Change the Change No Rings Cancel AllAccts Done Note You can press the AllAccts key to copy the settings in the current Call Forward Settings screen for a specific call for ward mode to every account on the phone Every account will have the same settings for that call forward mode 6 Press the CHANGE key in the CFWD State screen With the cursor in the State field toggle the state ON and OFF by pressing the CHANGE key 7 Use the DOWN arrow key to scroll to the Number field Enter a phone number to apply to the current state in focus When the phone is in the state you specified and a call comes into the phone it forwards the call to the number you specify Use the BACKSPACE key if required to delete characters 8 Use the DOWN arrow key to scroll to the No Rings field Press the CHANGE key to select the number of rings to apply to the phone for call forwarding incoming calls Valid values are 1 to 20 Default is 1 When the phone receives an incoming call and call forward is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the call 9 Press DONE in the CFWD State screen to save all changes 10 Press DONE in the CFWD Mode screen to save all changes 11 Press DONE in the CFWD Account screen to save all changes 161 41 0
38. CET PR Puerto Rico AST PT Lisbon WET PT Madeira WET PT Azores AZO PY Asuncion PYS RO Bucharest EET RU Kaliningrad EET RU Moscow MSK RU Samara SAM RU Yekaterinburg YEK RU Omsk OMS RU Novosibirsk NOV RU Krasnoyarsk KRA RU Irkutsk IRK RU Yakutsk YAK RU Vladivostok VLA RU Sakhalin SAK RU Magadan MAG RU Kamchatka PET RU Anadyr ANA SE Stockholm CET SG Singapore SGT Sl Ljubljana CET SK Bratislava CET SM San Marino CET SR Paramaribo SRT SV El Salvador CST 41 001451 00 REVOO 07 2011 41 001451 00 REVOO 07 2011 Appendix A Time Zone Codes Time Zone Name Time Zone Code TR Istanbul EET TT Port of Spain AST TW Taipei CST UA Kiev EET US Eastern EST US Central CST US Mountain MST US Pacific PST US Alaska AKS US Aleutian HAS US Hawaii HST UY Montevideo UYS VA Vatican CET YU Belgrade CET Index Numerics 6735 additional features of features Of al line settings a53 making calls 116 requirements OF creeescssccscssssssessccccssssssssscsecceecsssnseseccecssssnsssscsesseecsssnsesecceessssnnenseees 2 A Aastra Web UI Basic Settings parameters ssseecccsesscsesccsescrsescessescssesscsseeeesesecsnenseseesese 19 Operaton parameters phone status about this guide account configuration ACD key Additional allow barge in for intercom answering incoming calls auto answer for intercom autodial hotline and warmline Backlight settingi ssssssscssssssacdsscuvcic
39. Click Save Settings Park Pickup Keys The 6735i phone has a park and pickup call feature that allows you to park a call and pickup a call when required The IP phones support the Park Pickup feature on the Asterisk BroadWorks and Sylantro servers The park pickup feature performs as follows e When acall comes in and you pickup the handset you can press the applicable Park key to park the call e After the call is parked you can press the Pickup key followed by the applicable value to pickup the call Administrators can configure the park and pickup keys for any line using the configuration files or the Aastra Web UI Users can make changes to customize the label of the park pick up keys using the Web UI Configuring Park Pickup Keys wa Aastra Web UI Use the following procedure to configure park pickup on the 6735i phone 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Softkeys Configuration Key Type Label Value Line Idle Connected Incoming Outgoing Busy 1 Park Test 2 Pickup Test 3 None v 4 None v 5 None amp 6 None v Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Park 4 In the Label field enter a label for the park softkey Note The Value and Line fields are configured by the Administrat
40. Ha SiS a Cea ea eh Ie ea ea eb es bese ees 164 Suppress DTMF PlayOaCK 6 06 5 5 ccc ice hen ee eee oa eae eee ede Re Et ee ee eet e Med Maw entee Rey n etea 164 Display DTMF Digits disso eden eects vg niaaa eu vg tiaaa nade ventana dees EAEE 166 Play Call Waiting Tone i ssnisorosy sedated ond Deas ORR AAS OR Re A eS 167 Call Waiting TONE Period ses peisses Eo ann EEE Mine ChE EE EEE EE E a 168 Stuttered Dial TONG o ciocriccrmi croesi tetki Gene RENESTE EEEE ook ess Coane ede EEEE REES ook 169 XML Beep SUPPONE i s o3si csc sien tases dots vase dae r a E a Ras eae eNa ured ast 170 Call Hold Reminder During Active Calls 0 0c ccc cece cence eee eee e ence eee e eee eee e nent ee enee 171 Call Hold Reminder on single OU i sce cieossscice ace scepacg ba ig ck a ded hag ch tae dy Ap ae ha Bie De ee 172 41 001451 00 REVOO 07 2011 v Content Status Scroll Delay i icici een eek eek EEN EEE EEN Sek EEE HONE Od Ce DENEVE ed ented EN Ve eve eben 173 Incoming Call Interrupts Dialing 00 ccc ccc cee en nnn eee nee n eee n tent teen e ees 174 Switch Ul Focus to Ringing Line ssissrisrerrits rinri trs ts trr nrk irs Hig cen gL Sida Hig Bag AG Hida ln PaCS HAE 176 Preferred Line and Preferred Line TimeOut 6 06 0 cece eee cee eee e eee eee n ene e nee ee nents 177 Goodbye Key Cancels Incoming Calls 2 0 cc cece c cence cece eee n ene e beeen bene nn eee eeeeneenenns 178 Message Waiting Indicator i 0 66 cde
41. If Autodial is configured on your phone any lines that function as hotlines do not accept conference calls transferred calls and or intercom calls Centralized Conferencing The 6735i supports centralized conferencing for Sylantro and Broadsoft servers This feature provides centralized confer encing on the SIP server versus localized on the phone Your System Administrator must enable this feature on your phone before you can use centralized conferencing Centralized Conferencing allows you to perform the following e Conference two active calls together into a conference call e When on an active conference call invite another party into the call e Create simultaneous conference calls on the same IP phone Sylantro servers only For example a user at extension 2005 could create two conferences and put one conference on hold while conversing with the other party Line 1 conference together extensions 2005 2010 and 2020 Line 2 conference together extensions 2005 2011 and 2021 e Disconnect from an active conference call while allowing the other callers to remain connected e Add unlimited number of users to a conference dependent on the limitations of the server e Join two active calls together into a conference e Join incoming or outgoing active calls to any existing conference Reference For more information about using Centralized Conferencing see Centralized Conferencing for Sylantro and Broadsoft Servers
42. Indicates Dir CFWD Enabled Callers Call Forward P1 Screennamel VW p 2 Screenname2_ 3 Screenname3 X Indicates no CFWD phone number configured Call Forward Account Screen Change CopytoAll All Off Cancel Indicates All On Done 7 CFWD Disabled In the above example Screenname has one or more CFWD states enabled as indicated by a check mark Vv Screenname 2 has one or more CFWD states enabled but a specific state has no call forward phone number config ured as indicated bya l and Screenname3 has one or more CFWD states disabled as indicated by an X 3 Select an account using the UP and DOWN arrow keys You can also use the following keys if required All Off Key Disables CFWD for all accounts on the phone e All On Key Enables CFWD for all accounts on the phone e CopytoAll Key Copies all settings for the account you select to all other accounts on the Call Forward Account screen For example if you have the cursor pointing at Screenname and you press the CopytoAll key all of the CFWD settings for Screenname are copied to Screenname2 and Screenname3 e Cancel Key Cancels any configuration you may have made without saving To cancel a configuration you must press this CANCEL key before pressing the DONE key 159 41 001451 00 REVOO 07 2011 Managing Calls 4 After selecting an account press CHANGE The Call Forward Mode screen displays for the account you selected Use the UP and D
43. List 137 41 001451 00 REVOO 07 2011 Managing Calls Downloading the Directory List to Your PC You can download the Directory List to your PC via the Aastra Web UI The phone stores the directorylist csv file to your PC in comma separated value CSV format You can use any spreadsheet application to open the file for viewing The following is an example of a Directory List ina spreadsheet application ey directoryList cs The file displays the name phone number and line number for each Directory entry Note Your System Administrator can populate your IP phone Directory List with server directory files Contact your System Administrator for more details 41 001451 00 REVOO 07 2011 138 Managing Calls Download the Directory List Use the following procedure to download the Directory List to your PC using the Aastra Web UI la Aastra Web UI 1 Click on Operation gt Directory Directory Files Available for Download Callers List Save As Directory List 2 In the Directory List field click on Save As A File Download message displays 3 Click OK 4 Enter the location on your computer where you want to download the Directory List and click SAVE The directorylist csv file downloads to your computer 5 Use a spreadsheet application to open and view the Directory List Accessing the Directory List Use the following procedures to access the Directory List Q IP Phone UI 1
44. Progressing outgoing call Empty circle Solid Red Sold Circle Solid Red Alerting incoming call Empty blinking circle Flashing Red N A N A Active Empty circle Solid Red Sold Circle Solid Red Held Reverse empty blinking circle Slow Flashing Red Sold Reverse Circle Slow Flashing Red Hold private Reverse empty blinking circle Slow Flashing Red Sold Circle Solid Red Bridge active Empty circle Solid Red Sold Circle Solid Red Bridge held Reverse empty blinking circle Slow Flashing Red Sold Circle Solid Red 185 41 001451 00 REVOO 07 2011 Line key Phone Behavior Additional Features State Call Line Key Pressed Non Call Line Key Pressed Idle N A Attempt to seize the line Seized Hang up Ignore Progressing Hang up Ignore Alerting answer N A Active Hold Bridge Held Retrieve Bridge Hold private Retrieve Ignore Bridge active Hold Bridge Bridge held Retrieve Bridge 41 001451 00 REVOO 07 2011 186 Available Features Enabled by Administrators Available Features Enabled by Administrators There are features on your IP Phone that you can use ONLY if an Administrator has enabled them on your phone Those features are described in this section Contact your System Administrator for more information Outgoing Intercom Calls If your System Administrator configures the outgoing intercom feature on your phone pressing the Icom button allows your phone to find an available line and place an intercom
45. Support Troubleshooting Network Status Attribute LAN Port PC Port Link State Up Down Negotiati jon Auto Auto Duplex Hardware Information Attribute Value MAC Address 00 08 5D 20 AC 46 Firmware Information Attribute Value Firmware Version Mar 4 2011 03 27 15 SIP Status Line SIP Account Status 650 proxy com 0 Registered No 651 proxy com 0 Registered No 653 proxy com 0 Registered No 654 proxy com 0 Registered No WN a Support Information System Information Backup Registrar Used 3 You can logout of the Aastra Web UI at any time by clicking Log Off 17 41 001451 00 REVOO 07 2011 The following categories display in the side menu of the Aastra Web UI Status Operation Basic Settings Methods for Customizing Your Phone Headings Descriptions Status The Status section displays the network status and the MAC address of the IP phone It also displays hardware and firmware information about the IP phone and information about the SIP account s currently configured on the phone The information in the Network Status window is read only Operation User Password Allows you to change user password Phone Lock Allows you to assign an emergency dial plan to the phone lock the phone to prevent any changes to the phone and to prevent use of the phone and reset the user password Softkeys and XML Allows you to configure up to 6 bottom softkeys with functions ide
46. Toggling to ON enables DND on all accounts on the phone Toggling to OFF disables DND on all accounts on the phone Use the RIGHT and LEFT arrow keys to scroll through each account Use the RIGHT and LEFT arrow keys to scroll through each account Services Services Services Dir Dir Dir Callers Callers Callers Eil Screenname1 L2 Screenname2 L3 Screenname3 DND On DND On DND On Tues Jan1 10 00am Tues Jan1 10 00am Tues Jan1 10 00am DND DND DND O In the above example toggling Screenname1 to DND ON enabled DND for Screenname2 and 3 also Note Enabling DND in Phone mode toggles all accounts on the phone to DND ON DND in Custom Mode 1 Press the DND key on the phone The screen displays a list of the accounts on the phone and allows you to enable dis able a specific account or all accounts Use the UP and DOWN arrow keys to scroll through the accounts Services Dir Callers DND 1 Screenname V Indicates 2 Screenname2 X DND On 3 Screenname3 v Change Cancel Indicates DND Off In the above example Screenname1 and 3 have DND ON as indicated by a check mark Vv Screenname has DND off as indicated by an X The ALL ON and ALL OFF softkeys allow you to enable or disable DND on all accounts respectively 2 You use the CHANGE key to enable or disable DND for a specific account selected 3 Press DONE to save the change Call Forward Account Based Configuration Call Forward CFWD on the IP phon
47. a speed dial prefix you must enter the character at the end of the prefix number for example 123456 4 In the Line field select a line for which to apply the speed dial to Valid values are 1 through 9 5 Click Save Settings Note You can delete a speed dial key by removing the information from the Value field 41 001451 00 REVOO 07 2011 68 Line Keys Programmable Keys and Softkeys Editing a Speed Dial Key Using Keypad Speed Dial in the Aastra Web UI la Aastra Web UI 1 Click on Operation gt Keypad Speed Dial Keypad Speed Dial Key Value Line 1 4771 a 2 9051234567 2 mM 3 nM M 4 1 B 5 4 v 6 1 v 7 1 v 8 1 v 9 amo M Save Settings 2 Select from Digit 1 through Digit 9 3 In the input box edit the phone number extension or speed dial prefix for this Digit key If you enter a speed dial prefix you must enter the character at the end of the prefix number for example 123456 4 Inthe Line field select a line for which to apply the speed dial to Valid values are 1 through 9 5 Click Save Settings Do not Disturb DND Key The IP phones have a feature you can enable called Do not Disturb DND The DND function allows you to turn do not disturb ON and OFF Note You can configure DND using the Aastra Web UI only If DND is ON callers calling into the phone hear a busy signal or a messag
48. and moves to the off hook dialing state which then destroys the XML application that was being displayed Contact your System Administrator for more information about this feature XML Override for a Locked Phone The 6735i has a feature that allows a locked phone to be overridden when an XML application is sent to the phone This feature also allows you to still use programmable keys softkeys expansion module keys applicable to the XML applica tion even though the phone is locked However any keys NOT associated with the XML application cannot be used when the phone is locked Also XML Get Requests override the locked feature on the phone so that any softkey or programmable key pressed by the user that initiates a Get Request continues to get sent Only a System Administrator can configure the feature of XML override for a locked phone RTP Recording and Simultaneous Playing The IP Phones now allow for Real Time Transport Protocol RTP recording and simultaneous playing of an audio file via XML commands created by your Administrator The RTP and multicast RTP commands allow the phone to send receive an RTP stream to from given multicast unicast addresses without involving SIP signaling Notes 1 When an RTP stream is being sent with RTP recording and simultaneous playing mix the IP Phone LCD displays an icon with an m on top to indicate that a mixed RTP stream is being sent 2 When RTP stream is being received with RTP
49. as if the mode was set to Phone 2 Using the Aastra Web UI if you change the DND Key Mode to phone all accounts synchronize to the current set ting of Account 1 3 Click Save Settings The changes takes affect immediately without a reboot 4 Click on Basic Settings gt Account Configuration Account Configuration Account DND Call Forward State Label No Rings 1 Stacy Donaldson All o Busy No Answer Fi 1x 2 905 1234567 All oO Busy o No Answer Fi 1 M Save Settings 5 For each account enable DND by placing a check mark in the box Disable DND by unchecking the box Notes 1 If you selected Account or Custom mode in step 2 you can enable disable each account or all accounts as appli cable If you selected Phone mode the first account allows you to change the DND status for all accounts 2 Number and name of accounts that display to this screen are dependant on the number and name of accounts con figured on the phone In the screen in step 4 Screenname is configured on Line 1 Screennamez2 is configured on Line 2 and Screenname3 is configured on Line 3 Only your Administrator can create accounts for your phone Con tact your Administrator for more information 6 Click Save Settings The changes takes affect immediately without a reboot 147 41 001451 00 REVOO 07 2011 Managing Calls Using DND Modes via the IP Phone UI After you add a DND key to your phone you can tog
50. call Party 4 9 Wait for Party 4 to answer When Party 4 answers you can consult with them before adding them to the conference 10 Press the Conf Key to add Party 4 to Conference 1 11 Press the Line Key that has Conference 1 12 Press the Conf Key to join all parties Parties 1 through 4 on Conference 1 13 To add more parties repeat steps 8 through 12 Note You can use W and A to scroll through and see the numbers and names if available of the parties in the conference call When a name is displayed pressing p gt drops the displayed party from the call If any party in the conference hangs up including the party that began the conference all other parties in the conference are still connected Setting Up Multiple Conferences for Sylantro Server only Note The 6735i is limited to 9 conferences a single conference each on lines 1 through 9 1 Start Conference 1 using the procedures in the previous section Setting Up a Conference and Adding Multiple Parties for Sylantro and Broadsoft Servers on page 127 2 When you are finished adding all required parties to Conference 1 press an available Line Key to start Conference 2 You are Party 1 on Conference 2 Call Party 2 When Party 2 answers press the Conf Key Press an available Line Key Call Party 3 for Conference 2 a wu A WwW When Party 3 answers press the Conf Key to join Parties 1 which is yourself Party 2 and Party 3 on Conf
51. cd ng ea 118 1161 a ee eee 119 MU oee oes tiaaksia bes blaadnenhes baatnendes E tes daiieendes baateondewber eles Behe 120 Receiving CAN Si fipacn ica gntiprepieacidcganpawasianparp serie depends aWijadonaiaadupedrssprebonigesdnaaiees 121 Answering an Incoming Calll 0 000 ee nnn ee enn een n enn eee nen eee e teen Eee EEs 121 Sending an Incoming Call to Voicemail 0 6 ccc ccc een nee n enn en eee ene nee e een eeeees 121 Handling Call S es 122 Placinga Calon Hold viiri ois cae acest 42s od tyner an Brmpdog Rin Fig neren dna Ripe a aud Fin Be doar lua EEE 122 TYGNSTENTING CONS 5 uene rcs yaaa hia eran ia 8 tab eae E da Ta dane 123 Conferencing CAMS ie ic ciiictin ieee visa Mentha ne EKANIN vied Cae Tele Vale Vas Cates Hate EEA eves Pade weed 125 ENGING CAUS serisinin ina ox Sepik GREG A OR ANAS a OT ea Hae Oa eae A ee 129 Managing CANS oeeo nei a a aE AEREA EE EA EEA EE E EE 130 Direct ry List orrec ier neiecrna aE EE E EE E ETEA E E a O 130 Callers List 2 oiiaii aa E E EE A EAR EE NE 140 Account Configuration DND and Call Forwarding 0 ceccec nner ence eee een teen eee ee tenes 145 Missed Calls IndicQtOP 2 06 scx i tin casey taste nes EEEN NSE EKAA NS ESEAS aes Ovaievad ears ouaniad pote 162 WHORE cists oy E E E E E O Rig la elayannnde cata vee 163 Additional Features eck iG tes cou es Bietensd nce eese esc ninia iss EAEE EA EEE NE EEE e 164 Star COGS cre oorr tira sinensis ia angina Wiser de San WAS eres San
52. enable this parameter which is the default pressing the Goodbye key rejects calls coming into the phone while you are on an active call When you disable this parameter pressing the Goodbye key hangs up the active call If you disable this feature and the phone receives another call when an active call is already present the phone displays a softkey 1 as Answer and softkey 2 as Ignore 41 001451 00 REVOO 07 2011 178 Additional Features Configuring Goodbye Key to Cancel Incoming Calls w Aastra Web UI Use the following procedure to configure the Goodbye key to cancel incoming calls on the IP phone Note Goodbye Key Cancels Incoming Call is enabled by default 1 Click on Basic Settings gt Preferences gt General Preferences General Suppress DTMF Playback M Enabled Display DTMF Digits El Enabled Play Call Waiting Tone M Enabled Stuttered Dial Tone M Enabled XML Beep Support M Enabled Status Scroll Delay seconds 5 Incoming Call Interrupts Dialing C Enabled Switch UI Focus To Ringing Line F Enabled Call Hold Reminder During Active Calls C Enabled Call Hold Reminder Cl Enabled Call Waiting Tone Period o JE Preferred line 1 Mi Preferred line Timeout seconds 0 Goodbye Key Cancels Incoming Call Enabled Message Waiting Indicator Line All DND Key Mode Phone Call Forward Key Mode Account 2 The Goodbye Key Cancels Incoming Call field is enabled by default To disable this fiel
53. enter the phone number extension or speed dial prefix to apply to this key If you enter a speed dial prefix you must enter the character at the end of the prefix number for example 123456 16 In the Line field select a line to apply to this key Valid values are 1 through 9 17 Click Save Settings Creating Speed Dial Key Using Keypad Speed Dial in the Aastra Web UI ta Aastra Web UI 1 Click on Operation gt Keypad Speed Dial Keypad Speed Dial Key Value Line 1 4771 1 v 2 9051234567 2 Kz 3 1 Mi 4 1 v 5 1 Mi 6 1 j T 1 86 8 O l 9 1 S Save Settings 2 Select from Digit 1 through Digit 9 3 In the input box enter the phone number extension or speed dial prefix to apply to this Digit key If you enter a speed dial prefix you must enter the character at the end of the prefix number for example 123456 4 In the Line field select a line for which to apply the speed dial to Valid values are 1 through 9 5 Click Save Settings 41 001451 00 REVOO 07 2011 66 Line Keys Programmable Keys and Softkeys Editing Speed Dial Keys On the 6735i you can edit a speed dial key using any of the following methods e Using the Aastra Web UI at the path Operation gt Softkeys and XML Operation gt Programmable Keys Operation gt Expansion Module Keys e Us
54. entries on the display pressing the LEFT arrow key erases the character on the left pressing the RIGHT arrow key sets the option 11 41 001451 00 REVOO 07 2011 IP Phone Keys Text Keys Symbol Keys Key Description Programmable keys 6 Top keys programmable hard keys Cap ca aap a CS upto 6 programmable functions cb a Gap a E co co cz By default keys 1 through 4 are assigned as Services Directory Callers List and Intercom D q D q respectively Keys 5 and 6 have no assigned functions All 6 keys are programmable and can be assigned to perform specific functions The following are the default functions for the programmable keys on the 6735i IP phone 1 SERVICES Accesses enhanced features and services such as ML applications and voicemail provided by third Parties 2 DIRECTORY Accesses the Directory List which displays up to 200 names and phone numbers stored in alphabetical order 3 CALLERS LIST Accesses the Callers List which lists the last 200 calls received 4 INTERCOM Automatically connects with a remote extension for outgoing calls and answers incoming intercom calls 5 NONENo assigned function 6 NONEN 0 assigned function The following softkeys display when you pick up the handset DIAL After entering a phone number from the keypad you can press the Dial softkey to immediately dial the number CONF Begins a conference with the active call XFER Transfers the active call to another number For more
55. esessssssssscecsseescccsneescecsssesccessssececsnssecesenseeeesenseees 53 N network disconnected no service None key 0 Colam Aolle Kell kae aa E S N 122 options setting via the phone UI setting via the Web Ul P Paging key paging softkeys for Park Key 2255 25sce sedated beta ciclccassbcibsssucasedeSectoosbacanedesiots os abacdaooiaisdaassvdac thea lvancosdeeuecas park pickup using on the IP phone password resetting user s phone lock Phone Lock key playing a WAV file plugging in the phone preferred line preferred line timeout programmable keys R redial restarting the phone ring tone sets ring tones ji RTP paging OUP scsssccacsccscssssceszscocssszcasigszssvansescnesesassaatetsaatosnsasests seats ttsestbeantetesass S Services key services key customizable softkeys answer softkey for XML ignore sofkey for XML special character softkey for XML state based speaker mode i speaker headset mode sscscsscscrcisassiacnrescsscassessansncttonsessacuneaconbasssdisnsactdisieabacanccnssasien Speeddial creating using function keys creating using Keypad Speeddial creating using Speed Dial Edit editing speeddial assigning as softkey or programmable key creating from Keypad Speeddial in Web UI prefix Speeddial key press and hold speeddial keys editing speeddial Xfer Speeddial Xfer key Sprecode key sprecode setting key for s
56. i DND Key Mode Phone w Call Forward Key Mode Account 3 Click Save Settings to save your settings 41 001451 00 REVOO 07 2011 166 Additional Features Play Call Waiting Tone You can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone You can configure this feature using the Aastra Web UI Configuring Call Waiting Tone wa Aastra Web UI Use the following procedures to configure a call waiting tone on the IP phone Note Play Call Waiting Tone is enabled by default 1 Click on Basic Settings gt Preferences gt General Preferences General Suppress DTMF Playback Display DTMF Digits Play Call Waiting Tone Stuttered Dial Tone XML Beep Support Status Scroll Delay seconds Incoming Call Interrupts Dialing Switch UI Focus To Ringing Line Call Hold Reminder During Active Calls Call Hold Reminder Call Waiting Tone Period Preferred line Preferred line Timeout seconds Goodbye Key Cancels Incoming Call Message Waiting Indicator Line DND Key Mode Call Forward Key Mode Enabled Cl Enabled M Enabled Enabled Enabled Bo o C Enabled M Enabled Cl Enabled El Enabled Account 2 The Play Call Waiting Tone field is enabled by default To disable this field uncheck the box 3 Click Save Settings to save your settings 167 41 001451 00 REVOO 07 2011 Additional Featur
57. ie deinen ore cand dues evan ata eee aa Mata a ee ae Aa ae ce 180 Incoming Intercom Call Features 6 0c cece cece ne en een eee en en ee ee NA VASEN EEEE EEE ES 181 Using Redial Key for Last Number Redial 0 00 c ccc ce ene n eee nee n ene ene ene en ene ene eneenenes 182 Group RTP Paging receives RTP streams 6 6 ccc ccc cece eee eee eee nee ee een cnet eee eeees 183 Shared Call Appearance SCA Call Bridging 0 cece cen ence e cece nnn ence een n en ee eet een neenns 184 Available Features Enabled by Administrators 00 ccc cece cece eee ee irrar 187 Outgoing ntercom Calls rrisin aea Vien sad eas daha de ETAETA E Sawa Aes ea eee 187 Missed Call Summary Subscription cesis scx sce ig sects vate wea trantan iden tin ac dig Wed g ctv ald wba Bg ee cde a eae 187 Customizable Callers List Key and Services Key 0 ccccec cece cence etn ee een ene ene eee e tenn enenns 187 Autodial Hotline and Warmline 0 0 0 c ccc e eee eee eee ee en eee cece eee e ents eee ee ene e ee eenee 188 Centralized Conferencing ccc ccc ene O EEE EEE EEE EEE REESE EEE EE EEE EEE EEE EES 188 Answer and Ignore Softkeys for XML Applications 02 cece cece eee n ence een n een ee ne enenes 189 XML Softkey for Special Characters in XML Applications 0 ccc cece c ccc c eee n ence eee nn teen eneenes 189 Playing a WAV File On Your PRONe 0 ccc cece cn cnn ne
58. lowercase and the password field is left blank 41 001451 00 REVOO 07 2011 48 Customizing Your Phone 3 In the New Password field enter the new user password 4 Inthe Password Confirm field enter the new user password again 5 Click Save Settings Resetting a User Password If you forget your password you can reset it and enter a new password The reset user password feature resets the pass word to the factory default which is blank no password You can reset a user password using the Aastra Web UI only Note Valid values when creating or changing a password are 0 to 4294967295 integers only symbols and alpha characters are not allowed Default password is an empty string field is blank Reset a User Password Use the following procedure to reset a user password wa Aastra Web UI 1 Click on Operation gt Phone Lock Phone Lock Lock or unlock the phone Emergency Dial Plan 911 999 112 110 Lock the phone Lock Reset User Password Save Settings 2 In the Reset User Password field click Reset The following screen displays Reset User Password Please enter the current and new passwords Current Password O New Password ecececcece Password Confirm eeccccccce Save Settings 3 In the Current Password field leave this blank 4 In the New Password field enter a new password 5 In the Password Confirm field re enter your new user passwor
59. on AO U FSF V N Select the country for which you want to apply the tone set Valid values are Australia Europe France Germany Italy UK Mexico Brazil Malaysia Russia and US Default is US 9 Press Done The ring tone and tone set you select is immediately applied to the IP phone 25 41 001451 00 REVOO 07 2011 Customizing Your Phone tw Aastra Web UI 1 Click on Basic Settings gt Preferences gt Ring Tones Ring Tones Tone Set US v Global Ring Tone Tone 4 v Line 1 Global v Line 2 Global v Line 3 Global v Line 4 Global v Line 5 Global v Line 6 Global w For global configuration 2 In the Ring Tones section select a country from the Tone Set field Valid values are Australia Europe France Germany Italy UK Mexico Brazil Malaysia Russia and US Defaultis US 3 Select a value from the Global Ring Tone field Note See the Ring Tones Table on page 24 for valid values For per line configuration 4 Inthe Ring Tone section select a line for which you want to set ring tone 5 Select a value from the LineN field Note See the Ring Tones Table on page 24 for valid values 6 Click Save Settings 41 001451 00 REVOO 07 2011 26 Customizing Your Phone Contrast Level The Contrast Level option on the IP phone allows you to set the amount of light that illuminates the LCD display Use this option to set
60. on page 126 41 001451 00 REVOO 07 2011 188 Available Features Enabled by Administrators Answer and Ignore Softkeys for XML Applications If you are accessing XML applications on your phone and a call comes in your System Administrator can create Answer and Ignore keys that you can use to either answer the incoming call or ignore it John Smith An XML application can display here while a call is coming in Answer Ignore When the lt Ignore Answer line displays you can press the Right Arrow key Answer to answer the incoming call without disturbing the current XML application When you answer the call the lt q Ignore Answer line disappears from the LCD Pressing the Left Arrow key Ignore ignores the incoming call without disturbing the current XML application Contact your System Administrator for more information XML Softkey for Special Characters in XML Applications When using XML applications that require you to enter information such as Email addresses that require special symbols for example the symbol your System Administrator can create an XML softkey to access these symbols Pressing the symbol key in an XML application can display a single symbol or a list of symbols from which you can choose the symbol you need Contact your System Administrator for more information Playing a WAV File On Your Phone If enabled by your Administrator the 6735i IP Phone can play a WAV file A WAV file
61. on the IP Phone using the Aastra Web UI In order to access your phone using the Aastra Web UI you need to know your phone s IP address To find your phone s IP address see Finding Your Phone s IP Address on page 21 Using the Aastra Web UI ww Aastra Web UI 1 Open your web browser enter the phone s IP address or host name into the address field and press lt Enter gt The following logon screen displays Connect to 10 30 20 88 7 The server 10 30 20 88 at Aastra 6735i requires a username and password Warning This server is requesting that your username and password be sentin an insecure manner basic authentication without a secure connection User name a user x Password _ Remember my password Loc J cancel 2 At the prompt enter your username and password and click OK Note For a user the default username is user and the password field is left blank 41 001451 00 REVOO 07 2011 16 Methods for Customizing Your Phone The Network Status window displays for the IP phone you are accessing System Information System Information Operation User Password Phone Lock Softkeys and XML Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration Advanced Settings Network Global SIP Line 1 Line 2 Line 3 Line 4 Line 5 Line 6 Line7 Line 8 Line 9 Action URI Configuration Server Firmware Update TLS Support 802 1x
62. only the account you configured is enabled All other accounts are grayed out but set to the same configuration Using the Aastra Web UI if you make changes to that initial account the changes apply to all accounts on the phone e Custom The Custom mode allows you to configure CFWD for a specific account or all accounts You can configure a specific state All Busy and or No Answer for each account independently or all accounts On the 6735i you can set all accounts to All On All Off or copy the configuration for the account in focus to all other accounts using a CopytoAll softkey Note If there is only one account configured on the phone then the mode setting is ignored and the phone behaves as if the mode was set to Phone 12 Click Save Settings The changes takes affect immediately without a reboot 41 001451 00 REVOO 07 2011 152 Managing Calls 13 Click on Basic Settings gt Account Configuration The illustration above shows 3 accounts configured on the phone Accounts must be set up by your System Admin istrator Account Configuration Account DND Call Forward State Label No Rings 41 Stacy Donaldson All oO Busy M No Answer F a 1 B 2 905 1234567 All o 7 Busy oO No Answer F 1 wl Save Settings 14 For each account enable the CFWD state by placing a check mark in one or more of the following State fields e All e Busy e No Answer The All option forwards all i
63. outgoing busy Intercom idle connected incoming outgoing busy Phone Lock All states disabled Paging All states disabled Empty idle connected incoming outgoing busy In the Aastra Web UI the operational states for each softkey display enabled To disable a state you uncheck the box for that state Key Display Behavior On the 6735i IP Phone you can configure up to 20 functions on the softkeys If you have no softkeys configured on the IP Phone and you assign softkey functions to higher number keys in the Aastra Web UI the key functions automatically appear in the first available position on the LCD display For example if softkeys 1 through 20 are set to None and you set softkey 12 as the following Type speed dial Label LAB Value 3456 after saving the settings the LAB label actually appears in position 1 of the LCD A softkey function of none does not display on the idle screen at all 57 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys The following illustrations show the configuration of Key 12 and how that key displays on the phone Softkeys Configuration g Type Label Value Line Idle Connected Incoming Outgoing Busy None MI l JE LO None l If LO me 0 l If wO O C 1 Nore A l If Noe SY 10 None l If 11 None wO E 12 Speeddial m Las 2456 JE y 13 None Jf 14 15 None l If 16 dD 17 None l If 18 None a 1 19 Noe IE
64. phone behaves as if the mode was set to Phone The following describes the key behavior for each DND mode e Account DND key toggles the account in focus on the IP Phone UI to ON or OFF if DND enabled for that account Phone default DND key toggles all accounts on the phone to ON or OFF e Custom DND key displays custom screens on the IP Phone UI User can select whether to enable disable DND per account enable DND on all accounts or disable DND on all accounts 145 41 001451 00 REVOO 07 2011 Managing Calls The following table describes the key and Message Waiting Indicator MWI LEDs when you enable DND on the IP Phone Key LED Behavior MWI LED Behavior for All Modes for All Modes DND key LED RED if current account in focushas DND MWI LED ON if current account in focus has DND ON ON MWILED OFF if current account in focus has DND OFF DND key LED OFF when current account in focus has DND disabled Note If you make changes to the configuration for DND via the IP Phone UI you must refresh the Aastra Web UI screen to see the changes Configuring DND The following describes configuring DND on your phone To configure a DND key see the section Do not Disturb DND Key on page 69 Note If there is no DND key configured or if it is removed DND is disabled on the IP Phone Configuring DND Using the Aastra Web Ul ta Aastra Web UI Use the following procedure to configure DND using t
65. pick up the call and perform transfer or conference as required Transfer Conference Call Behavior If you are dialing the phone to transfer or conference a call and your phone receives an incoming call your dialing is never interrupted regardless of whether the Incoming Call Interrupts Dialing is enabled or disabled For Transfer and Con ference the incoming calls always go to an available line other than the one you are using for dialing and the incoming calls line LED blinks The LCD still displays your dialing screen Intercom Behavior If Incoming Call Interrupts Dialing is enabled and you are dialing an outgoing Intercom call the enabled interrupt set ting takes precedence over an enabled Allow Barge In setting The incoming call interrupts your dialing on an outgoing intercom call On an incoming intercom call the enabled Allow Barge In and Auto Answer occurs while you are dial ing to transfer or conference the call However the incoming call goes to an available idle line and the LED blinks while you are dialing the second half of the conference or transfer If Incoming Call Interrupts Dialing is disabled an incoming intercom goes to an available idle line and the LED blinks for that line The phone answers the call under all conditions 41 001451 00 REVOO 07 2011 174 Additional Features Configuring Incoming Call Interrupts Dialing wa Aastra Web UI Use the following proc
66. recording and simultaneous playing mix you can use the volume con trols on the IP phone to adjust the volume increase or decrease to your specifications Contact your System Administrator for more information about this feature Hold Feature Enhancement for Broadsoft Servers The Hold feature allows you to put an active call on hold then retrieve the call later This enhancement is intended for IP phones operating with servers that support RFC3264 for example Broadsoft If a server does not support RFC3264 then the IP phones do not use RFC3264 functionality 191 41 001451 00 REVOO 07 2011 Available Features Enabled by Administrators Authentication Support for HTTP HTTPS Download Methods Used with Broadsoft Client Management System CMS If enabled by an Administrator the 6735i has authentication support when using HTTP or HTTPS as download protocols as per RFC 2617 When a phone is connected to a Broadsoft Server using the CMS tool a LOGIN key displays Pressing the LOGIN key displays a login screen with Username and Password Username can be up to 40 characters and Password can be up to 20 characters A System Administrator can optionally configure a Domain Name to be used as the Username e g username domain com A user can navigate the screen using the navigation keys arrow keys on the phone The screen provides a SUBMIT key for submission of the field information and a CANCEL key for exiting the login scree
67. telephones 110 A police and or fire emergency number in Asia Europe Middle East and South America You can set the emergency dial plan using the Aastra Web UI Define an Emergency Dial Plan Use the following procedure to specify the numbers to use on your phone for dialing emergency services in your area ta Aastra Web UI 1 Click on Operation gt Phone Lock Phone Lock Lock or unlock the phone Emergency Dial Plan 91119991121110 Lock the phone Reset User Password Save Settings 2 In the Emergency Dial Plan field enter the 3 digit number used in your local area to contact emergency services For multiple numbers enter a between each emergency number For example 911 110 Default for this field is 911 999 112 110 3 Click Save Settings to save the emergency dial plan to your phone Reference For more advanced options you can set on your phone see Additional Features on page 164 41 001451 00 REVOO 07 2011 52 Line Keys Programmable Keys and Softkeys Line Keys Programmable Keys and Softkeys This section describes the Multiple Line Call Appearance Keys L1 L2 L3 and L4 located on the bottom right of the phone and the customizable programmable keys and softkeys located at the top of the phone Programmable Keys Multiple Line Call Appearance Keys Mu
68. the use of the Paging key on the IP Phone The procedure assumes you have already configured the Paging key using the Aastra Web UI Q IP Phone UI Notes 1 Recipient of a Paging call can set a global Do Not Disturb DND to ignore any incoming pages 2 For incoming Paging the phone uses the Intercom configuration settings The incoming Page is dependant on the Allow Barge In parameter setting and the Idling On Call state 1 On the IP Phone press the softkey programmable key or expansion module key you configured for Paging labeled as Group 1 in the following illustration Services Dir Callers Tues Jan1 10 00am The phone opens a multicast RTP session and an outgoing OR incoming phone screen displays as follows Paging 00 01 2 Press the Drop key to end the multicast RTP session and return to the idle screen 41 001451 00 REVOO 07 2011 112 Line Keys Programmable Keys and Softkeys Note If you enable global DND on the phone the incoming multicast RTP session is dropped None Key You can set a softkey programmable key or expansion module key to force a blank entry on the IP phone display for a specific key You do this by setting the key to none The keys are added in order from key1 to key20 after any hard coded keys have been added If a particular key is not defined it is ignored For more information about key behavior see Key Display Behavior on page 57
69. to delete and press the Clear softkey The line item is deleted from the Callers List 41 001451 00 REVOO 07 2011 162 Managing Calls Voicemail The Voicemail feature on the 6735i IP phone allows you to use a line configured with a phone number for dialing out to connect to a voicemail server For each assigned Voicemail number there can be a minimum of 0 or a maximum of 1 Voicemail access phone number The Voicemail list displays a list of phone numbers assigned to the 6735i that have registered voicemail accounts associ ated with them Note The Voicemail list does not display the voicemail access number The phone displays up to 99 voicemail messages for an account even if the number of voicemails exceeds the limit Registered account numbers URIs that exceed the length of the screen either with or without the voicemail icon and the message count are truncated with an ellipse character at the end of the number URI string The end of the Voicemail list displays the number of new voicemail messages if any exist Contact your System Administrator for lines configured for Voicemail Using Voicemail Q IP Phone UI 1 Press the Services key on the phone 2 Select Voicemail 3 Use the and A keys to scroll through the line items in the Voicemail list 4 When you have selected a line item press the handsfree key p gt Scroll Right key or press a line softkey to make an outgoing call using the voicemail access pho
70. 0 Time Server 3 0 0 0 0 Inthe Time Format field select the time format you want to use on your phone Valid values are e 12h 12 hour format default e 24h 24 hour format Note The time and time format you configure display on the phone s idle screen Inthe Date Format field select the date format you want to use on your phone Default is WWW MMM DD Valid values are e WWW MMM DD default e DD MMM YY e YYYY MM DD e DD MM YYYY e DD MM YY e DD MM YY e MM DD YY e MMM DD e DD MMM YYYY e WWW DD MMM e DD MMM e DD MM YYYY Note The date and date format you configure display on the phone s idle screen Inthe NTP Time Servers field enable by checking the checkbox or disable by unchecking the box default is enabled Inthe Time Server 1 Time Server 2 and Time Server 3 fields enter IP addresses or qualified domain names for the primary secondary and tertiary time servers Note Time Servers can only be entered if NTP Time Servers is enabled Click Save Settings 41 001451 00 REVOO 07 2011 40 Customizing Your Phone Language The IP phones support several different languages You can have the IP Phone UI and the Aastra Web UI display in a spe cific language as required When you set the language to use all of the display screens menus services options config uration parameters etc display in that language The IP phones support the follo
71. 01451 00 REVOO 07 2011 German Key Uppercase Characters Lowercase Characters 0 0 0 1 1 3 _ amp 1 3 _ amp Q 2 ABC2AA abc2aa 3 DEF3E def3 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO6 mno6 7 PQRS7B amp paqrs7 amp 8 TUV8U tuv8u 9 WXYZ9 wxyz9 lt SPACE gt lt SPACE gt Italian Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ amp 1 3 _ amp 0 2 ABC2ACG abc2 c 3 DEF3EEE def3 e 4 GHI4 ghi4 5 JKL5 jkl5 6 MNO600 mno660 7 PQRS7 paqrs7 8 TUV8U tuv8u 9 WXYZ9 wxyz9 lt SPACE gt lt SPACE gt Portuguese Key Uppercase Characters Lowercase Characters 0 0 0 1 1 5 _ amp 1 3 _ amp 2 ABC2AAAAG abc2 3 DEF3EE def3 4 GHI4 ghi4i 5 JKL5 jkl5 6 MNO60600 mno6666 7 PQRS7 pqrs7 8 TUV8UU tuv8 9 WXYZ9 wxyz9 lt SPACE gt lt SPACE gt 41 001451 00 REVOO 07 2011 Customizing Your Phone 44 Customizing Your Phone Russian Key Uppercase Characters Lowercase Characters 0 0 0 1 1 3 _ amp 1 3 _ amp 2 ABBI2ABC a6sr2abc 3 AIEEK33DEF De x33def 4 UNKN4GHI n kn4ghi 5 MHONSJKL mHonpjkl 6 PCTY6MNO pcty6mno 7 XUY47PQRS7 ox447paqrs 8 WWLUbbISTUV WL bbI8tuv 9 b3I0A9WXYZ b3I0A9WXYyZ i lt SPACE gt lt SPACE gt
72. 01451 00 REVOO 07 2011 Managing Calls Missed Calls Indicator The IP phone has a missed calls indicator that increments the number of missed calls to the phone This feature is acces sible from the IP phone UI only The number of calls that have not been answered increment on the phone s idle screen as lt number gt New Calls As the number of unanswered calls increment the phone numbers associated with the calls are stored in the Callers List The user can access the Callers List and clear the call from the list Once the user accesses the Callers List the lt number gt New Calls on the idle screen is cleared Accessing and Clearing Missed Calls Q IP Phone UI Use the following procedure to access and clear missed calls from the Callers List Once you display the Callers List the lt number gt New Calls indicator clears Use the following illustration as a reference Services Key rA ig 1 cp Callers List l Key 1 Press Callers List key on the phone or Press the Services key and select Callers List from the menu 2 Usethe W keys to scroll through the line items in the Callers List to find the line items that have the amp icon with the receiver ON These are the missed calls to the phone 3 To clear a line item from the Callers List select the line item you want
73. 1 00 REVOO 07 2011 Handling Calls Handling Calls When you are connected to a call you can use the softkeys or hard keys on the phone to place a call on hold transfer a call or conference Placing a Call on Hold You can place an active call on hold by pressing the Hold key When you place a call on hold only your phone can retrieve the call amp IP Phone UI To place a call on hold 1 Connect to the call if not already connected 2 Press the Hold key 1 John Smith Tue May 17 10 19am L1 Hold 201 Keri March The line call appearance light begins to flash slowly and after a short time the phone beeps softly to remind you that you still have a call on hold The screen displays Call Held with the line number the call is held at the phone Note If you are connected to another call the phone does not beep to remind you that you still have a call on hold When on Hold To let your caller know that they are still on hold music plays softly if this has been set up for your system The call line appearance light for the line you are on remains solid to indicate that you are still connected L1 John Smith Tue May 17 10 19am L1 Connected gt 201 Keri March 41 001451 00 REVOO 07 2011 122 Handling Calls Automatic Hold When juggling between calls you do not have to press the hold button to go from one call to the next The phone auto matically puts your current call on hold as s
74. 1 84 Line Keys Programmable Keys and Softkeys 9 Inthe Type field select Services 10 In the XML Application URI field enter an application URI s Note Contact your System Administrator for the appropriate value s to enter in the XML Application URI field 11 In the XML Application Title field enter the title of the service This title appears in the Services Menu after pressing the Services key If multiple XML applications are specified in the XML Application URI field a list of applications displays after pressing the Services key Expansion Module Keys 12 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 13 In the Type field select Services 14 M675i In the Label field enter a label for the Services key 15 In the XML Application URI field enter an application URI s Note Contact your System Administrator for the appropriate value s to enter in the XML Application URI field 16 In the XML Application Title field enter the title of the service This title appears in the Services Menu after pressing the Services key If multiple XML applications are specified in the XML Application URI field a list of applications displays after pressing the Services key 17 Click Save Settings 85 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys Configuring an XML Key wa Aastra Web UI Use the followi
75. 1451 00 REVOO 07 2011 60 Line Keys Programmable Keys and Softkeys Expansion Module Keys 9 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 10 In the Line field select a line to apply to this key Valid values are 5 through 9 11 M675i In the Label field enter a label to apply to this key 12 Click Save Settings Speed Dial Key The normal function of the speed dial option allows you to dial a number quickly by pressing a key configured for speed dialing You can program the keys on the 6735i to speed dial outside numbers dial directly to another person s line or extension or set up to quickly access features such as Caller ID 69 Voicemail The speed dial function can be set using the IP Phone UI or the Aastra Web UI Note You can use a speed dial key while on an active call by placing the active call on hold first and then pressing the speed dial key You can create speed dial keys using any of the following methods e Using the Aastra Web UI at the paths Operation gt Softkeys and XML Operation gt Programmable Keys Operation gt Expansion Module Keys e Using the IP Phone Ul at the path Options gt Preferences gt Speed Dial Edit e By pressing and holding a programmable key softkey keypad key or expansion module key Speed Dial Prefix The speed dial feature also allows you to specify a preset string of numbers followed by a t
76. 1through9 15 Click Save Settings BLF List Key For use with the BroadSoft Broadworks Rel 13 or higher platform only The BLF List feature on the IP phones is specifically designed to support the BroadSoft Broadworks Rel 13 Busy Lamp Field feature This feature allows the IP phone to subscribe to a list of monitored users defined through the BroadWorks web portal Note Your System Administrator must have BLF List enabled on the BroadWorks Server Contact your System Administrator for more information In addition to monitoring the idle and busy state the BLF List feature also supports the ringing state When the monitored user is idle there is a small telephone icon shown with the handset on hook When the monitored user is on an active call a small telephone icon is shown with the handset off hook Note You can use a BLF List configured key to dial out Example A receptionist has a 6735i running Broadsoft firmware that subscribes to a list of extensions from the BroadWorks Applica tion Server On the 6735i the key LEDs illuminate either flashing solid or turn off depending on the state of those exten sions Note The Broadworks BLF feature is not the same as the Broadworks Shared Call Appearance SCA feature and does not per mit call control over the monitored extension 41 001451 00 REVOO 07 2011 72 Line Keys Programmable Keys and Softkeys Configuring a BLF List Key The BLF List function can be configured
77. 39 0 1 15 10000 2 None v 3 Park v 4 Pickup v 5 Empty v 6 None v Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Paging 4 In the Label field enter a label to apply to this key 5 In the Value field enter a multicast IP address and a port number for the Paging key When you press this key the phone initiates an outgoing multicast RTP session to the specified address using the specified port For example 239 0 1 15 10000 Notes 1 When you select Paging for the Type field the Line field is disabled 2 The Value field allows for one multicast address entry only 6 To receive RTP steams for Group Paging you must also configure the Paging Listen Addresses parameter at the path Basic Settings gt Preferences gt Group Paging RTP Settings For more information about setting this parameter see Group RTP Paging receives RTP streams on page 183 Programmable Keys 7 Select from Key 1 through Key 6 8 In the Type field select Paging 9 Inthe Value field enter a multicast IP address and a port number for the Paging key When you press this key the phone initiates an outgoing multicast RTP session to the specified address using the specified port For example 239 0 1 15 10000 Notes 1 When you select Paging for the Type field the Line field is disabled 2 The Value field allows for one multicast address entry
78. 4 Tone 5 Silent Aastra Web UI Global Global Setting Tone 1 Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent Lines 1 to 9 Per Line Setting Per Line Setting Global Global Tone 1 Tone 2 Tone 3 Tone 4 Tone 5 Silent 41 001451 00 REVOO 07 2011 24 Customizing Your Phone Ring Tone Sets In addition to ring tones you can configure ring tone sets on a global basis on the IP phone Ring tone sets consist of tones customized for a specific country The ring tone sets you can configure on the IP phones are e United States US Default also used in Canada e Mexico e Malaysia e Brazil e United Kingdom UK e Italy e Germany e France e Europe generic tones e Australia e Russia When you configure the country s tone set the country specific tone is heard on the phone for the following e dial tone e secondary dial tone e ring tone e busy tone e congestion tones e call waiting tone e ring cadence pattern You configure global ring tones and tone sets using the Aastra Web UI and the IP Phone UI Configuring Ring Tones and Tone Sets Q IP Phone UI Use the following procedures to configure ring tones and tone sets on the IP phone Global configuration only Press on the phone to enter the Options List Select Preferences Select Tones Select Ring Tone Select the type of ring tone Tone 1 through Tone 5 or Silent Press Done Select Tone Set
79. 41 001451 00 REVOO 07 2011 172 Additional Features Status Scroll Delay Using the Aastra Web UI you can specify a scroll delay option that allows you to set the time delay in seconds between the scrolling of each status message on the phone You can specify this setting in the Status Scroll Delay seconds field at the path Basic Settings gt Preferences gt General The default time is 5 seconds for each message to display before scrolling to the next message You can increase or decrease this time as required Setting and saving the value in the Aas tra Web UI applies to the phone immediately Configuring Status Scroll Delay ta Aastra Web UI Use the following procedures to specify a status scroll delay on the IP phone 1 Click on Basic Settings gt Preferences gt General Preferences General Suppress DTMF Playback M Enabled Display DTMF Digits Cl Enabled Play Call Waiting Tone Enabled Stuttered Dial Tone M Enabled XML Beep Support M Enabled Status Scroll Delay seconds 5 Incoming Call Interrupts Dialing Cl Enabled Switch UI Focus To Ringing Line Enabled Call Hold Reminder During Active Calls C Enabled Call Hold Reminder C Enabled Call Waiting Tone Period 0 Preferred line 1 Preferred line Timeout seconds 0 a Goodbye Key Cancels Incoming Call Ml Enabled Message Waiting Indicator Line All DND Key Mode Phone w Call Forward Key Mode Account 2 Enter a value in the Status Scroll Del
80. 6735i IP Phone currently has a Callers List key and a Services key Your System Administrator can specify an XML URI that creates a custom Callers List and Services application for your phone When you press the Callers List key or the Serv ices key the phone accesses a custom XML URI Callers List or a custom XML URI Service These services replace the standard functions of the Callers List key and Services key Contact your System Administrator for more information 187 41 001451 00 REVOO 07 2011 Available Features Enabled by Administrators Autodial Hotline and Warmline Your System Administrator can configure an autodial feature on your phone If autodial is enabled the phone automati cally dials a preconfigured number whenever it is off hook Depending on the configuration specified by your Administra tor the Autodial functions as either a hotline or as a warmline as follows e Hotline The IP phone immediately dials a preconfigured number when you lift the handset e Warmline The IP phone waits for a specified amount of time after you lift the handset before dialing a preconfigured number If you do not dial a number within the time allotted then the IP phone begins to dial the number The Autodial feature is available on a global or per line basis Contact your System Administrator for more information Notes 1 Any speed dial numbers that you configure on your IP phone are not affected by autodial settings 2
81. Aastra Model 6735i IP Phone User Guide Release 3 2 2 41 001451 00 REVOO 07 2011 Software License Agreement Aastra Telecom Inc hereinafter known as Seller grants to Customer a personal worldwide non transferable non sub licenseable and non exclusive restricted use license to use Software in object form solely with the Equipment for which the Software was intended This Product may integrate programs licensed to Aastra by third party Suppliers for distri bution under the terms of this agreement These programs are confidential and proprietary and are protected as such by copyright law as unpublished works and by international treaties to the fullest extent under the applicable law of the jurisdiction of the Customer In addition these confidential and proprietary programs are works conforming to the requirements of Section 401 of title 17 of the United States Code Customer shall not disclose to any third party such confidential and proprietary programs and information and shall not export licensed Software to any country except in accordance with United States Export laws and restrictions Customer agrees to not reverse engineer decompile disassemble or display Software furnished in object code form Customer shall not modify copy reproduce distribute transcribe translate or reduce to electronic medium or machine readable form or language derive source code without the express written consent of the Seller and its Supplie
82. Change Add Number Quit You can delete entries from the Directory List in the following ways e Delete a single name or number and all associated numbers and labels e Delete specific numbers and labels from a single entry e Delete all entries in the Directory List You use the Delete softkey to delete a single or multiple numbers names or labels for an individual entry Q IP Phone UI To delete a single entry from the Directory List 1 Scroll to a name or number in the Directory List 2 Press Delete The following screen displays rc Yes Delete Steve Smith Cancel 3 Press Yes to delete the directory entry name number label and line from the Directory List 4 Press Cancel to cancel the delete function 135 41 001451 00 REVOO 07 2011 Managing Calls To delete specific numbers names or labels for an entry 1 Scroll to a name or number in the Directory List that has multiple numbers and or labels assigned to the entry 2 Press Delete The following screen displays Delete number 2272939 or delete all Steve Smith ies Entries entries Number Cancel 3 Press Number to delete only a specific number associated with a name 4 Press Entries to delete the entire directory entry name all numbers labels and lines associated with the name from the Directory List 5 Press Cancel to cancel the delete function To delete all entri
83. Directory by pressing Key 2 which is the Directory key Accessing Your Directory Q IP Phone UI Use the following procedure to access your Directory List Use the following illustration as a reference Directory Key 41 001451 00 REVOO 07 2011 130 Managing Calls 1 Press the Directory Key The directory displays the number of entries in your list If the Directory list is empty Directory Empty Use Save to add displays The following is an example of the Directory List Header screen with 97 entries in the List Directory 97 items Use V A to view Press 1st letter DeleteList Add New Quit 2 You can access entries by pressing W and A to scroll through the list 3 Tosearch for an entry by name press the dial pad number corresponding to the first letter of the name for example press 7 for the letter P Continue to press the dial pad number to access other letters on the same key for example press 7 three times for Ron If there are multiple entries under the same letter you can use W and A to scroll through the list or continue to press the next letters of the name to find a better match 4 To dial the displayed number press Go oriust lift the handset or press any line keys 5 Press the Directory Key to cancel Sorting Entries and Quick Search Feature You can sort multiple numbers according
84. Keys or Click on Operation gt Expansion Module lt N gt Programmable Keys Configuration Key Type Value Line 1 Services v 2 Directory v 3 Callers List 7 v 4 Icom 5 None v 6 None v Softkeys 2 Select from Key 1 through Key 20 Line Keys Programmable Keys and Softkeys 3 In the Type field select Intercom 4 Inthe Label field enter a label to apply to this key 5 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 6 Select from Key 1 through Key 6 7 Inthe Type field select Intercom Expansion Module Keys 8 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 9 Inthe Type field select Intercom 10 M675i In the Label field enter a label to apply to this key 11 Click Save Settings Phone Lock Key You can configure a key on the IP Phone to use as a lock unlock key You assign the function of the key as Phone Lock Configuring a Phone Lock Key w Aastra Web UI Use the following procedure to configure a Phone Lock key on the 6735i IP Phone The procedure shows the softkey screen as an example 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt
85. OWN arrow keys to scroll through each state type Services Dir Indicates Callers CFWD Enabled Call Forward Mode i Call Forward Indicates B1 All no CFWD phone Mode Screen 2 NG Busy number configured 3 No Answer Change CopytoAll A All Off Cancel Paha bled All On Done isable In the above example CFWD All is enabled as indicated by a check mark Vv CFWD Busy is enabled but no call forward phone number is configured as indicated by a S and CFWD No Answer is disabled as indicated by an X Select a state for the selected account s using the UP and DOWN arrow keys You can enable disable any or all of the following states for a specific account or for all accounts with individual configurations e All Enables CFWD All for an account and forwards all incoming calls for that account to the specified number The phone number can be different between accounts e Busy Enables CFWD Busy for an account and forwards incoming calls to a specified number if DND has been enabled for that account OR if that account is currently engaged in another call The phone number can be different between accounts e No Answer Enables CFWD NoAns for an account and forwards incoming calls to a specified number if the call has not been answered for a specified number of rings The phone number can be different between accounts Note If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled and or if the account has DND enabled the
86. Office 905 760 9999 Line 1 Dial Add Number 001 Steve Smith 905 760 9999 Line 1 Dial Add Number e You can use the Dial softkey to automatically dial the number in the Directory entry e You can use the Add Number softkey to add additional numbers to the current Directory entry up to 7 numbers per name e You can use the Delete softkey to delete a number or to delete multiple numbers in an entry see Deleting Entries from the Directory List on page 135 e You can use the Change softkey to change a number or a name e You can use the Quit softkey to quit the editing of the current Directory entry Scrolling Multiple Screens Per Entry amp IP Phone UI If there are multiple numbers for an entry the lt q and gt keys display for you to scroll multiple screens The following examples show Screen 1 as Steve Smith s Office number Screen 2 as Steve Smith s Home number and Screen 3 as Steve Smith s Cell number The first scroll p gt indicates there are multiple number entries for the name The lt q and amp indicates you can scroll forward or backward between screens The lt q indicates this is the last number entry for the name 133 41 001451 00 REVOO 07 2011 Managing Calls 001 Steve Smith Office Lg 905 760 9999 Line 1 Dial Delete Arrange Change W Add Number Quit 001 Steve Smith Home a 783 555 7676 Line 1
87. Press the Services key on the phone to display the Services menu and select Directory List or Press the Directory softkey default key is key 2 on the Top Keys 2 Use the and A keys to scroll through the line items in the Directory List 3 To dial a displayed entry from the Directory List pick up the handset press the handsfree key or press the Dial softkey 4 To exit the Directory List press the Quit softkey 139 41 001451 00 REVOO 07 2011 Managing Calls Callers List The Callers list is a stored log of your incoming calls The 6735i telephone stores information on up to 200 incoming calls in the Callers list Your telephone logs the number and name if available of the caller when they last called and the number of times they tried to reach you When the Callers list is full the oldest call records are deleted to accommodate the information of new callers If the telephone number of an incoming or outgoing call matches a number that you have programmed with a name ina programmable key or the Directory the Callers list display the name and number The display shows you how many callers have been added to the list since you last checked it Caller s List Screen Display Display Item Description 450 349 0438 Indicates you have returned the call from the Callers list N MAR 04 3 30pm 2x N indicates a new call XX New Callers When you re not on the telephone and not in the Call
88. ST CA Atlantic AST CA Eastern EST CA Saskatchewan EST CA Central CST CA Mountain MST CA Pacific PST CA Yukon PST CH Zurich CET Ck Rarotonga CKS CL Santiago CLS CL Easter EAS CN China CST CO Bogota cos CR Costa Rica CST CU Havana CST CY Nicosia EES CZ Prague CET DE Berlin CET DK Copenhagen CET DM Dominica AST DO Santo Domingo AST EE Tallinn EET ES Madrid CET ES Canary WET Fl Helsinki EET FJ Fiji NZT FK Stanley FKS FO Faeroe WET FR Paris CET GB London GMT GB Belfast GMT GD Grenada AST GE Tbilisi GET GF Cayenne GFT Gl Gibraltar CET GP Guadeloupe AST GR Athens EET GS South Georgia GST GT Guatemala CST GU Guam CST GY Guyana GYT HK Hong Kong HKS HN Tegucigalpa CST HR Zagreb CET HT Port au Prince EST HU Budapest CET lE Dublin GMT IS Reykjavik GMT IT Rome CET JM Jamaica EST JP Tokyo JST KY Cayman EST 41 001451 00 REVOO 07 2011 A 2 Appendix A Time Zone Codes A 3 Time Zone Name Time Zone Code LC St Lucia AST Ll Vaduz CET LT Vilnius EET LU Luxembourg CET LV Riga EET McC Monaco CET MD Chisinau EET MK Skopje CET MQ Martinique AST MS Montserrat AST MT Malta CET MU Mauritius MUT MX Mexico City CST MxX Cancun CST MxX Merida CST MxX Monterrey CST MxX Mazatlan MST MxX Chihuahua MST MxX Hermosillo MST MX Tijuana PST Nl Managua CST NL Amsterdam CET NO Oslo CET NR Nauru NRT NU Niue NUT NZ Auckland NZS NZ Chatham CHA OM Muscat GST PA Panama EST PE Lima PES PL Warsaw
89. Select from Key 1 through Key 60 M675i 9 In the Type field select Services 10 M675i In the Label field enter a label to apply to this key 11 Click Save Settings 103 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys Directory Key By default the 6735i has a Directory key configured on key 2 of the top set of keys However using the Aastra Web UI you can assign the Directory key to any key on the top or bottom keys on the phone S N p n Directory y oceeeee Key aS i The Directory List feature allows you to store frequently used names and numbers on the phone You can also dial directly from a directory entry You can use the Directory key to access a Directory List which contains a customized list of names with phone numbers and labels In addition to creating a Directory key you can also download a Directory List to your PC if required using the Aastra Web Ul Reference For more information about the Directory List see Directory List on page 130 41 001451 00 REVOO 07 2011 104 Line Keys Programmable Keys and Softkeys Configuring a Directory Key ww Aastra Web UI Use the following procedure to configure a Directory key on the 6735i IP Phone The procedure shows the programma ble key screen as an example Note By default the Directory key is Key 2 on the Programma
90. State gt On Number 5551212 No Rings 1 Change Cancel AllAccts Done Call Forward State Screen Note Services Dir Callers Call Forward Mode NoAns State gt O Change the Number 5551212 State No Rings 1 Change AllAccts Services Dir Callers Call Forward Mode NoAns State Off Number 5551212 4 Change the No Rings 1 Number Backspace Cancel AllAccts Done Services Dir Callers Call Forward Mode NoAns State Off Number 5551212 Change the No Rings You can press the AllAccts key to copy the settings in the current Call Forward Settings screen for a specific call forward mode to every account on the phone Every account will have the same settings for that call forward mode 5 Press the CHANGE key in the CFWD State screen With the cursor in the State field toggle the state ON and OFF by pressing the CHANGE key 6 Use the DOWN arrow key to scroll to the Number field Enter a phone number to apply to the current state in focus When the phone is in the state you specified and a call comes into the phone it forwards the call to the number you specify Use the BACKSPACE key if required to delete characters 7 Use the DOWN arrow key to scroll to the No Rings field Press the CHANGE key to select the number of rings to apply to the phone for call forwarding incoming calls Valid values are 1 to 20 Default is 1 When the phone receives an inc
91. UI 1 Open your web browser enter the phone s IP address or host name into the address field and press lt Enter gt 2 In the Username Password window enter your username and password and click OK Note For a user the default username is user and the password field is left blank The Network Status window displays for the IP phone you are accessing EX ASRA Status System Information System Information Operation User Password Network Status Phone Lock Attribute LAN Port PC Port Softkeys and XML Link State Up Down Programmable Keys Keypad Speed Dial Directory Reset Banc setings Hardware Information Preferences n Account Configuration a a Advanced Settings MAC Address j i Network Global SIP Line 1 Firmware Information Line 2 Attribute Value Line 3 Firmware Version 3 2 1 22 Line 4 Line5 Line 6 Line7 Line 8 SIP Status Haeg Line SIP Account Status Backup Registrar Used Action URI 1 650 proxy com 0 Registered No eri ane dlrs 2 651 proxy com 0 Registered No Firmware Update TLS Support a 653 proxy com 0 Registered No 802 1x Support 4 664 proxy com 0 Registered No Troubleshooting Support Information System Information This Network Status window is view only It displays the Network Status of your phone which includes the following e Link State Negotiation Speed and Duplex setting for the LAN and PC ports e MAC Address e Hardware Information e Firmware Information e SIP A
92. a user to quickly redial the last number that was dialed out from the phone You can e Press the REDIAL button twice to redial the last number dialed e Press the REDIAL button once scroll the list of numbers then press the REDIAL button again to dial the number that dis plays on the screen The last number redial feature for the Redial key is static and is not configurable 41 001451 00 REVOO 07 2011 182 Additional Features Gro up RTP Paging receives RTP streams You can configure the phone to allow it to receive a Real Time Transport Protocol RTP stream from pre configured mul ticast address es without involving SIP signaling This is called Group Paging on the IP phones You can specify up to 5 multicast addresses that the phone listens for on the network This feature is configurable using the Aastra Web UI only The 6735i in the local network listens for RTP on the preconfigured multicast address The Phone displays the Paging message to the phone s LCD It uses the G711 uLaw CODEC for multicast RTP The recipient can drop the incoming page if required The recipient can also set Do Not Disturb DND to ignore any incoming pages For incoming RTP multicasts the ringing display is dependant on the setting for the Allow Barge In parameter See Allow Barge In on page 181 If this parameter is disabled and there is no other call on the phone then the paging is automatically played via the default aud
93. acks see your System Administrator 6 Press Done to set the language on the phone 41 41 001451 00 REVOO 07 2011 Customizing Your Phone The change is dynamic When you exit the Options Menu the phone displays all menu items in the language you selected la Aastra Web UI Note You must have the language pack s already loaded to your phone in order to use them For more information about loading language packs see your System Administrator 1 Click on Basic Settings gt Preferences gt Language Settings Language Settings Webpage Language English x Input Language Pyccku w 2 Inthe Webpage Language field selecta language to apply to the Aastra Web UI The IP phone supports the following languages e English default e Fran ais French e Espa ol Spanish e Deutsch German e Italiano Italian e Portugu s Portuguese e Pycckuii Russian e Nordic Note All languages may not be available for selection The available languages are dependant on the language packs cur rently loaded to the IP phone by your System Administrator English is the default language and cannot be changed or removed 3 Click Save Settings The change is dynamic The Aastra Web UI displays all screens in the language you selected Language Input The 6735i supports text and character inputs in various languages English German French Spanish Italian Portuguese and Russian Inputting textual or chara
94. administrators should refer to the Aastra Models 9000i and 6700i Series SIP IP Phones Administrator Guide Documentation e Aastra 6735i SIP IP Phone Installation Guide Contains installation and set up instructions general features and functions and basic options list customization This Installation Guide is included in the box with your phone Aastra 6735i SIP IP Phone User Guide Describes the most commonly used features and functions for an end user This User Guide can be downloaded from www aastratelecom com e Aastra Models 9000i and 6700i Series SIP IP Phones Administrator Guide Describes how to set the 6735i phone up on the network and contains advanced configuration instructions for the 6735i This Administrator Guide is intended for the System Administrator and can be downloaded from http www aastra com Phone Features e 8line graphical LCD screen 144 x 75 pixels with white backlight e Built in two port 10 100 1000 Gigabit Ethernet switch lets you share a connection with your computer e 12 programmable keys 6 Top keys Programmable hard keys 6 Bottom keys Programmable state based softkeys e Press and hold speed dial key configuration feature e 4call appearance lines with LEDs e Supports up to 9 call lines e HD audio wideband e Full duplex speakerphone for handsfree calls e Headset mode support via handset jack e Inline power support based on 802 3af standard which eliminates power adapters e Enhanced bus
95. aiting Tone Enabled Stuttered Dial Tone Enabled XML Beep Support Enabled Status Scroll Delay seconds 5 Incoming Call Interrupts Dialing Cl Enabled Switch UI Focus To Ringing Line Enabled Call Hold Reminder During Active Calls C Enabled Call Hold Reminder Cl Enabled Call Waiting Tone Period 0 Preferred line 1 x Preferred line Timeout seconds 0 l Goodbye Key Cancels Incoming Call Enabled Message Waiting Indicator Line All DND Key Mode Phone Call Forward Key Mode Account 2 The Call Hold Reminder During Active Calls field is disabled by default To enabled this field check the box When this feature is enabled a reminder tone is heard on the active call when another call is on hold When disabled a ring splash is heard when the active call hangs up and there is still a call on hold 3 Click Save Settings 171 41 001451 00 REVOO 07 2011 Additional Features Call Hold Reminder on single hold In previous releases the call hold reminder ring splash was triggered when you hung up a call and there was at least one other call on hold The reminder ring splash timer started only when the active call hung up and there was still another call on hold On the IP phones you can enable or disable a feature that would start the reminder ring splash timer as soon as you put a call on hold even when no other calls are active on the phone When enabled the phone initiates a reminder ring splash periodically for
96. alling a number dialing a number dialpad live Directory key directory key softkey for directory list adding and editing entries arranging entries deleting numbers and labels for an entry downloading to PC limitations for scrolling multiple screens sorting using diverting calls DND key DND enabling disabling do not disturb setting softkey for documentation DTMF digits displaying DTMF suppressing playback E emergency dial plan defining Empty key empty key softkey for expansion module M670i and M675i EXPANSION module M6751 ssssecsssssssccecsssescecssssecessnssececssnscceccnssecescnnseseeennneeesete F Flash KY isscecs setscsscdeshcssasescactsachschsseyencaiabescassssccnsasnsbbesvaa assassin E A REAR 89 G GCP key getting started Goodbye key cancels incoming call configuring 179 USING vsseecsesssee 179 group RTP paging 183 H handling calls headset mic headset mode headset using headset speaker mode held calls retrieving hold automatic hold feature enhancement for VALE SCRE E E snes eadens E E E E EE A A EE E 6 41 001451 00 REVOO 07 2011 incoming call interrupts dialing Indication of transferred calls installati n and set p 9 T22 caasscscesasssesseseucsdecascccecosasssesaaustaccossiatateaiacencssieteerssssctecd 2 intercom calls incoming call features Int
97. and Page 3 of the LCD display The M675i has 20 keys available on each page totaling 60 softkeys Each key provides an LED for indicating call status The M675i provides an LCD for displaying key labels Reference For more information about using the M675i with your phone see Using the Expansion Modules on page 198 41 001451 00 REVOO 07 2011 196 Model M670i and M675i Expansion Modules The Expansion Module keys support the following functions None Line Speed Dial Do Not Disturb DND Busy Lamp Field BLF BLF List Auto Call Distribution ACD Directed Call Pickup Extensible Markup Language XML Flash Sprecode Park Pickup Last Call Return Icr Call Forward BLF Xfer Speed Dial Xfer Speed Dial Conf Directory Callers List Incom Intercom Services Phone Lock Paging Empty You can configure the keys using the Aastra Web Ul at the path Operation gt Expansion Module lt N gt when an Expan sion Module is attached to the 6735i IP Phone Reference For more information about configuring the expansion module keys with these functions see the Softkeys and Pro grammable Keys on page 54 197 41 001451 00 REVOO 07 2011 Model M670i and M675i Expansion Modules Using the Expansion Modules M670i Expansion Module After configuring the softkeys on the M670i Expansion Module you can record the name of the softkey on the paper labels provided with the Expansion Module Press
98. ay seconds field Valid values are 1 to 25 seconds Default is 5 seconds 3 Click Save Settings to save our changes 173 41 001451 00 REVOO 07 2011 Additional Features Incoming Call Interrupts Dialing The 6735i has a feature you can enable or disable called Incoming Call Interrupts Dialing This feature is disabled by default If you are dialing out on your phone and you receive an incoming call at the same time the incoming call goes to an available line and the LED blinks to let you know where the call was placed by the phone If there is no line available to take the call a busy signal is sent to the caller The LCD continues to display the number you were dialing If Incoming Call Interrupts Dialing is enabled the incoming call interrupts your dialing sequence and displays to the phone s LCD for you to answer You have a choice to ignore the incoming call If you choose to answer the incoming call you can answer the call finish the call and then hang up You can still go back to the original outgoing call and finish dial ing out You can enable or disable this parameter in the Aastra Web UI at the path Basic Settings gt Preferences gt General Notes 1 On a 6735i you can press Ignore to ignore the call To answer the call you can press Answer lift the handset or press the Speaker Key 2 If you disable this field and the phone receives an incoming call while you are dialing an outgoing call you can
99. ays Enter Name I Enter Number Line 1 Save Backspace ABCP Cancel Note You can press the Cancel softkey at anytime during the speed dial programming to cancel and not save the speed dial information 2 In the Enter Name field enter a name to apply to the speed dial key Use the keypad keys to enter the name Continue to press the keypad keys to access the next letter for that key i e press 2 three times to access C Press p gt to move to the next space or wait for the cursor to automatically advance to the next position To insert a space between letters press B gt To backspace and erase a mistake press the Backspace softkey Note The phone automatically uses an uppercase letter for the first letter of each word and a lowercase letter for all subse quent letters in the word If necessary use the ABC 4 softkey to specify uppercase letters or lowercase letters when entering the name You can enter up to 16 letters in the Enter Name field Press the W key to move to the next field 41 001451 00 REVOO 07 2011 62 Line Keys Programmable Keys and Softkeys 3 In the Enter Number field enter a number for the speed dial key using the keypad keys You can enter up to 16 numbers in the Enter Number field Enter Name John Smith Enter Number Line 1 Save Backspace 123 gt Cancel Note When in the Enter Number field the phone automatically switches to the numbers
100. b UI wa Aastra Web UI Use the following procedure to configure CFWD using the Aastra Web UI Note Optional You can configure a Call Forward key on your phone to access the Call Forward menus if desired If you do not configure a Call Forward key you can still access the Call Forward menu from the IP Phone UI at the path Options gt Call Forward optional Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module Softkeys Configuration Key Type Label Value Line idie Connected Incoming Outgoing Busy 1 Si O O oO Fj O O 1 Call Forward 2 Speeddisl 3 Park Pickup 5 None S lt S S lt 6 None Softkeys 2 3 4 Select from Key 1 through Key 20 Inthe Type field select Call Forward from the list of options optional If required enable or disable the applicable states for the Call Forward key Idle Connected Incoming Outgoing and or Busy Programmable Keys 5 6 Select from Key 1 through Key 6 Inthe Type field select Call Forward from the list of options Expansion Module Keys 7 1 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i Inthe Type field select Call Forward from the list of options Click Save Settings Note If the
101. ble keys 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Programmable Keys Configuration Key Type Value Line 1 Services v 2 Directory v E 3 Callers List v 4 Icom v 5 None v 6 None v Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Directory 4 In the Label field enter a label to apply to this key 5 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 6 Select from Key 1 through Key 6 7 In the Type field select Directory Expansion Module Keys 8 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675 9 Inthe Type field select Directory 10 M675i In the Label field enter a label to apply to this key 11 Click Save Settings 105 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys Callers List Key By default the 6735i has a Callers List key configured on key 3 of the top set of keys However using the Aastra Web UI you can assign the Callers List key to any key on the top or bottom keys on the phone Callers List Key 7 cD oc cp co ja t e oe et co
102. c ccc nn een nee nee enn n een eee n ee ete n en eees 53 Softkeys and Programmable Keys 6 36 0 ic csie scien cer saan dans May saan te es Mae aas wena MaT eas eeaG daghaeaaeaies 54 State Based Softkeys Bottom Keys Only 0 cece eee n cn cence een nent n eee EE EE EEE ee EEE EE EEE E EE 56 INCOR OY 65s 5ires era ad ie EA hae Pie eee eed E eee Phe tae Poe dasdy Dyn hed E acta ans 59 Speed DIGhKeCY evict cxccencoe eae sia ae baie EENAA Oe aie wae Oe ea E soe ena ened 61 Editing Speed Dial Keys vj royreroins i rinnan SE NEENA dew Ve va ene dee eed a ee eS 67 DO NOt DIStUFO DND Key sii edie sdssa eee ke sexcdie witla hon ele vay lag sha Ren ek ug ag etn Rn an aE EE an tao Sad g debe Dd Datta RERA 69 Busy Lamp Field BLF Key eicere aaia den baa dank Ka dane dad a a ed adden eaten 71 BLF List Key 55 seo ccccd su cctiey sel cles nin a a e a e a a wet case ia oiae 72 Automatic Call Distribution ACD Key for Sylantro Servers 75 Directed Call Pickup Group Call Pickup Keys for Sylantro Servers o on 79 AMEK EY resets ae puts E EE E E E T E E E E E A 83 Flash ROY sipadod sc tacinia cede ieciuddr ec a oie a EEE a E A EEA E E E A EAE EEEE 89 SPICCOdE KeY oii bi cag oe veda aed Goes a E EEE ae eee nea eae ee 90 POLK PICKUD KEYS 00 05 40402404 sundiadiataausaindistaauasds biaten sade basse wade AEE AAEE AEE 91 Last Call Return Icr Key Sylantro Servers only 0 ccc cce ccc cee n eee n cence teen eee e een en eeeeee 94 Cal
103. call to a recipient To use this feature you must configure an intercom key on your phone For more information about configuring and using an Icom key see Intercom Key on page 108 Missed Call Summary Subscription A feature on the IP phones allows missed calls that have been redirected by the server to be incremented in the missed calls indicator on the phone it was initially directed to This feature is called the Missed Call Summary Subscription and can be configured by your System Administrator For this feature to work you must configure voicemail on the phone that the call was initially directed to For example phones A B and C are connected to the server Your Administrator configures the server to direct calls com ing into phone B which has voicemail configured to be forwarded to phone C When phone A calls phone B the server forwards the call to phone C With the Missed Call Summary Subscription enabled phone B receives notification from the server that the call was forwarded and the missed calls indicator is incremented on phone B See the illustration below PhoneA Phone C ad hai B fowards call to C eals Phone B owards call to l Missed calls indicator increments on phone B Note Voicemail must be configured on phone B Note Your System Administrator can configure the Missed Call Summary Subscription feature on a global or per line basis Customizable Callers List Key and Services Key The
104. ccount status123 SIP Account Status The IP Phones show the SIP registration status on the IP Phone s Network Status screen in the Aastra Web UI 41 001451 00 REVOO 07 2011 22 Phone Status The following is an illustration of the Network Status screen in the Aastra Web UI with SIP status displayed ASTRA Status System Information Operation User Password Phone Lock Softkeys and XML Programmable Keys Keypad Speed Dial Directory Reset Basic Settings Preferences Account Configuration Advanced Settings Network Global SIP Line 1 Line2 Line 3 Line 4 Line 5 Line 6 Line7 Line 8 Line 9 Action URI Configuration Server Firmware Update TLS Support 802 1x Support Troubleshooting System Information Network Status Attribute LAN Port PC Port Link State Up Down Hardware Information Attribute Value OG UN aes asaan waste he a RO Firmware Information Attribute Value Firmware Version 3 2 1 22 SIP Status Line SIP Account Status Backup Registrar Used 4 650 proxy com 0 Registered No 2 651 proxy com 0 Registered No 3 653 proxy com 0 Registered No 4 654 proxy com 0 Registered No Support Information System Information Upload SIP Account Status The following table describes the status conditions that can display for the account Status Condition Description Registered Displays this status on accounts that HAVE been registered with the SIP proxy server Example Line SIP Accoun
105. ce cece cece eee eee e ence eee n ee ene eee eee e eee e ee ees 21 Phone Status via the Aastra Web UI 1 ccc ccc cece eee e een n teen teen eee e ete eeeens 22 Customizing Your Phone naaa ccc cece eee nnn n ned e tenet nnn e enn e eed 24 Ring Tonesand Tone SOUS nonon ave ieia ace Baie inca ay rang aa pa r Tease oda ay Head Weave spe ane NASE AN 24 Contrast Level isc canmicincassnyaiulacaiineicliacusiiesdalacditinsiela mais A T E E EA 27 Backlight nierien ide teh ona ide tee honda a EE EEE E E E E OE E E 28 Live Dialpad iii s cased cotes nsdan cede neat y Ena EE tues EEEE TENETE TETEE EEE 29 SCCAUGIO s incicinaesnas vis itaediaw iad iinet iis nad innadass hadiapava E dean ev anniek reas elon 31 PANIC GING Date 235 in is alas ae ou E E E ona Rig achat Soha Riga alee ach oabes ata tap R EE aly 33 41 001451 00 REVOO 07 2011 iii Content UT ata ao A ee eee eee eee ee ee ee ee oe 48 Resetting a User PassWord inr itd cctcs coe ach iunite Roh reni Tirali Nh iii Raia BEREE dikes Hyp Analg VENE DLEET TE 49 Restarting your PRONE sri ariyor Ris no iragai Rca ebd Tirali Nea uii Tai Hew ana diais knina a as ONEEN a 50 Phone LOCK isiro ienna aa a a das den E a dienes A E AE E EAE 50 Defining an Emergency Dial Plan 0 0 cece cece nee ence eee een nent bene t ne eneens 52 Line Keys Programmable Keys and Softkeys ccc cccece ence eee eee e ene e eee e nena 53 Multiple Line and Call Appearances 0 cc
106. ck 4 In the Unlock the Phone field click Unlock The phone unlocks dynamically and displays the following message Phone is unlocked 51 41 001451 00 REVOO 07 2011 Customizing Your Phone Defining an Emergency Dial Plan Public telephone networks in countries around the world have a single emergency telephone number emergency serv ices number that allows a caller to contact local emergency services for assistance when required The emergency tele phone number may differ from country to country It is typically a three digit number so that it can be easily remembered and dialed quickly Some countries have a different emergency number for each of the different emergency services You can specify the digits to dial on the IP phone for contacting emergency services Once you specify the emergency number s on the phone you can dial those numbers directly on the dial pad when required and the phone automatically dials to those emergency services Note Contact your local phone service provider for available emergency numbers in your area The following table describes the default emergency numbers on the IP phones Emergency eae Number Description 911 A United States emergency number 999 A United Kingdom emergency number 112 An international emergency telephone number for GSM mobile phone networks In all European Union countries it is also the emergency telephone number for both mobile and fixed line
107. com key to automatically connect with a remote extension By default the Icom key is con figured as Key 4 on the top set of keys Intercom Key Using the Icom Key amp IP Phone UI 1 Press the Icom key 2 Enter the extension number of the person you wish to intercom or the BLF key for that extension 3 After a beep tone your phone automatically connects with the remote extension and you can speak through its speaker 4 To cancel intercom press Gy the Cancel key 5 When you are finished speaking hang up the phone by placing the handset back on hook or by pressing or the line call appearance button for the active call When you hang up the remote phone also hangs up 41 001451 00 REVOO 07 2011 118 Making Calls You can set specific incoming Intercom call features on the 6735i IP phone using the Aastra Web UI The following table describes these features Incoming Intercom Features in Aas tra Web UI Description Microphone Mute Allows you to enable or disable the microphone on the IP phone for Intercom calls made by the originating caller Auto Answer Allows you to enable or disable the IP phone to automatically answer an Intercom call If auto answer is enabled on the IP phone the phone plays a tone if Play Warning Tone is enabled to alert the user before answering the intercom call If auto answer is disabled the ph
108. conference also works as indicated in the previous section Joining Two Active Calls in a Single Conference on page 126 Use the following procedure to create a conference call using centralized conferencing Use the following illustration as a reference Conference key when handset is lifted Setting Up a Conference and Adding Multiple Parties for Sylantro and Broadsoft Servers Note You can have an unlimited number of parties in a conference dependent on the limitations of the server 1 When you begin a conference you are the first party in the conference Party 1 Pickup the handset or press the Speakerphone Key A line opens up 2 Call Party 2 by dialing their number or answer an incoming call of a Party 3 Wait for Party 2 to answer When Party 2 answers you can consult with them before adding them to Conference 1 4 Press the Conf Key A new line opens John Smith 5 Enter the phone number of Party 3 6 Wait for Party 3 to answer When Party 3 answers you can consult with them before adding them to the Conference 1 7 Press the Conf Key again to add Party 3 to Conference 1 Party 1 which is yourself Party 2 and Party 3 are all connected to Conference 1 127 41 001451 00 REVOO 07 2011 Handling Calls 8 Press an available Line Key or answer an incoming call on an available line If calling out
109. cter information into the IP Phone UI can be done using the keypad on the phone You enable the Language Input feature using the Aastra Web UI or the IP Phone UI You can then use text and characters in a specific language when performing inputs on the phone The following tables identify the language characters that you can use to enter text and characters on the 6735i 41 001451 00 REVOO 07 2011 42 Customizing Your Phone Keypad Input Alphabet Tables English Key Uppercase Characters Lowercase Characters 0 0 0 1 1 _ amp 1 5 _ amp 2 ABC2 abc2 3 DEF3 def3 4 GHI4 ghi4 5 JKL5 jkis 6 MNO6 mno6 7 PQRS7 pqrs7 8 TUV8 tuv8 9 WXYZ9 wxyz9 lt SPACE gt lt SPACE gt French Key Uppercase Characters Lowercase Characters 0 0 0 1 1 y _ amp 1 3 _ amp 0 2 ABC2AACAAZ abc2 3 DEF3 def3 e 4 GHI4ii ghi4ii 5 JKL5 jkl5 6 MNO6NO000 mno6 7 PQRS7 pqrs7 8 TUV8 tuv8uudd 9 WXYZ9 wxyz9 lt SPACE gt lt SPACE gt Spanish Key Uppercase Characters Lowercase Characters 0 0 0 1 1 3 _ amp 1 5 _ amp 2 ABC2AAG abc2 3 DEF3 def3 4 GHI4II ghi4ii 5 JKL5 jkis 6 MNO6 mno6 7 PQRS7 pqrs7 8 TUV8UU tuv8 9 WXYZ9 wxyz9 lt SPACE gt lt SPACE gt 43 41 0
110. d 6 Click Save Settings 49 41 001451 00 REVOO 07 2011 Customizing Your Phone Restarting your phone You may want to restart your phone to check for updates on the server You may occasionally need to restart your phone to set changes or updates to your phone or network settings You may also need to restart your phone if you have been asked to do so by your System Administrator or should you experience any unexpected behavior Q IP Phone UI 1 Press the button on the phone to enter the Options List 2 Select Restart Phone 3 When the prompt Are you sure you wish to restart the phone appears press the Restart softkey If you do not wish to restart your phone press Cancel Note Your phone is out of service temporarily during the restart and downloading process ta Aastra Web UI 1 Click on Operation gt Reset Reset Phone Restart Phone 2 Click Reset 3 Click OK at the confirmation prompt Phone Lock You can lock your phone to prevent the phone from being used or configured You can lock the phone using any of the fol lowing e At the path Options gt Phone Lock on the IP Phone UI e At the path Operations gt Phone Lock on the Aastra Web UI e Ata configured key on the phone For more information about configuring a Lock Unlock key on your phone see Phone Lock Key on page 109 In the Aastra Web UI the Operation gt Phone Lock path also allows you to perform t
111. d uncheck the box 3 Click Save Settings to save your settings Using the Goodbye Key to Cancel Incoming Calls Feature amp IP Phone UI IF THEN Goodbye Key Cancels Incoming Call is enabled press the Goodbye key to reject the second incoming call AND a second call comes in while you are on an active call Goodbye Key Cancels Incoming Call is disabled press the Goodbye key to hang up on the active call so you AND a second call comes in while you are on an active can answer the second incoming call call Goodbye Key Cancels Incoming Call is disabled press the Ignore softkey to ignore the second incoming AND a second call comes in while you are on an active call and remain on the active call call OR press the Answer softkey to answer the second incom ing call 179 41 001451 00 REVOO 07 2011 Message Waiting Indicator You can configure the Message Waiting Indicator MWI to illuminate for a specific line or for all lines For example if you configure the MWI LED on line 3 only the LED illuminates if a voice mail is pending on line 3 If you configure the MWI LED for all lines the LED illuminates if a voice mail is pending on any line on the phone lines 1 through 9 You configure the MWI indicator using the Aastra Web UI Configuring Message Waiting Indicator Additional Features wa Aastra Web UI Use the following procedure to configure the message waiting indicat
112. d configuration server The phone will use the time from Time Server 1 unless it is not configured or unavailable in which case it will move on to Time Server 2 and if neccessary Time Server 3 1 Select Preferences 2 Select Time and Date 3 Select Time Server Time and Date 1 Time Zone 2 Daylight Savings 3 Time Format 4 Date Format 5 Time Server 6 Set Time 7 Set Date Select 4 Select from Time Server 1 Time Server 2 or Time Server 3 5 Enable the time server if required using the Enable key Time Server 1 Time Server Address Network Time Disabled Note The default for Time Servers is Enabled 41 001451 00 REVOO 07 2011 38 Customizing Your Phone 6 Using the keys on the keypad enter an IP address or domain name for the time server Use the Backspace key to move back a space and delete a character Use the Dot softkey to enter dots within the IP address or domain name Use the 123 softkey to toggle between entering numbers and entering letters Time Server 1 Time Server Address 0 0 0 0 Backspace Dotan 123 7 Press Done to save the time server setting 39 41 001451 00 REVOO 07 2011 Customizing Your Phone ta Aastra Web UI 1 Click on Basic Settings gt Preferences gt Time and Date Setting Time and Date Setting Time Format 12h Date Format WWW MMM DD NTP Time Servers Enabled Time Server 1 0 0 0 0 Time Server 2 0 0 0
113. digits are pressed Pre dialing a Number Tue Jan B1 16 18am gt 1283 Dial Backsrace Pause You can also make a call by pre dialling a number Pre dialling lets you view a number before you dial Use the Backspace softkey to correct any errors 41 001451 00 REVOO 07 2011 116 Making Calls Using Handsfree Speakerphone The handsfree feature allows you to speak to someone without using the handset or headset Your phone must be in either the Speaker or Speaker Headset audio mode For more information about setting the audio mode on your phone see Audio Mode on page 31 Q IP Phone UI e To dial using handsfree first press and enter a number at the dial tone e To answer a call on your phone using handsfree press or the line call appearance button e Ifyou are in Speaker audio mode lift the handset and press CA to switch between handsfree and handset e Ifyou are in Speaker headset audio mode press to switch between handsfree and headset e When the handset is on hook press CJ to disconnect the call When handsfree is on the speaker light turns on Using a Headset The 6735i accepts headsets through the modular RJ22 jack on the back of the phone Contact your telephone equip ment retailer or distributor to purchase a compatible headset Note Customers should read and observe all safety recommendations contained in headset operating guides when using any headset Advanced Volume Contro
114. e field is enabled by default To disable this field uncheck the box 3 Click Save Settings to save your settings 169 41 001451 00 REVOO 07 2011 Additional Features XML Beep Support Using the Aastra Web UI you can enable or disable a beep to be audible when the phone receives an XML application using the XML Beep Support field at the path Basic Settings gt Preferences gt General If you disable this feature then no beep is heard when the XML application arrives to the phone If your System Administrator has set a value for this feature in a custom XML application or in the configuration files the value you set in the Aastra Web UI overrides the Administrator s setting Setting and saving the value in the Aastra Web UI applies to the phone immediately Configuring XML Beep Support uw Aastra Web UI Use the following procedures to configure an XML beep on the IP phone Note XML Beep Support is enabled by default 1 Click on Basic Settings gt Preferences gt General Preferences General Suppress DTMF Playback M Enabled Display DTMF Digits E Enabled Play Call Waiting Tone M Enabled Stuttered Dial Tone M Enabled XML Beep Support M Enabled Status Scroll Delay seconds 5 g Incoming Call Interrupts Dialing C Enabled Switch UI Focus To Ringing Line M Enabled Call Hold Reminder During Active Calls Cl Enabled Call Hold Reminder El Enabled Call Waiting Tone Period o Preferred line 1 v
115. e Line 1 3 Press the Conf key 4 Press the Line key that has the second active call for example Line 2 5 Press the Conf key The two active calls link into a conference call on Line 1 Note You can use W and A to scroll through and see the numbers and names if available of the parties in the conference call When a name is displayed pressing p gt drops the displayed party from the call Centralized Conferencing for Sylantro and Broadsoft Servers The 6735i allows you to create multiple conferences with unlimited participants depending on your server limitations when your Administrator enables Centralized Conferencing If your Administrator does not enable Centralized Conferencing then the 6735i uses Local Conferencing by default Your Administrator can configure Centralized Conferencing globally on all lines or on specific lines Although for the glo bal setting to work you must configure the lines with the applicable phone number Reference For more information on Centralized Conferencing see Centralized Conferencing on page 188 or contact your System Administrator 41 001451 00 REVOO 07 2011 126 Handling Calls Using Centralized Conferencing amp IP Phone UI Note When Centralized Conferencing is enabled on your phone local conferencing or three way conferencing works as indicated in the previous section Using Local Conferencing on page 125 Joining two active calls in a
116. e When phone 1 hangs up 3 is still connected Phone 3 can press the line key to put SCA call on hold leaving 2 still connected Note A user can place a call on hold while in an SCA bridged call by pressing the SCA line key to 1 Using the example above when a call comes into Phone 1 Phone 2 and Phone 3 can pickup the same call by pressing the SCA line key Phone 2 and 3 display the call they are bridging into on the LCD of the phones Existing SCA parties in a bridge or one to one call hear an audible beep when another party has joined the call Note Your Administrator must enable disable the beep on the server side If a phone is configured for SCA bridging and it attempts to join a call but the account on the server does not have this functionality enabled an error message displays to the LCD on the phone The SCA call bridging feature is disabled by default on all phones Your Administrator can enable disable this feature if required Contact your System Administrator for more information Keys States and LED Behavior There are two call states on the phones that support SCA bridging Bridge active A bridged call is in progress Bridge held The 3rd party i e non SCA party in the bridge is on hold The following tables provide the key states and LED behavior in an SCA bridge call for users involved in an SCA call and users not involved in the SCA call 184 41 001451 00 REVOO 07 2011 Additional Featu
117. e depending on how your System Administra tor set up the configuration server The second line on the screen of the IP phone shows when DND is set If the phone shares a line with other phones only the phone that has DND configured is affected You can set DND on the keys using the Aastra Web UI only DND is not configurable from the IP phone UI 69 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys Configuring a DND Key wa Aastra Web UI Use the following procedure to set a key to function as Do Not Disturb The procedure shows the softkey screens as an example 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Softkeys Configuration Key Type Label Value Line Idle Connected Incoming Outgoing Busy 1 Do Not Disturb v 2 None v 2 Line v 5 v 4 Empty v 5 Speeddial v 1 v e None v Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Do Not Disturb to apply to the key 4 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 5 Select from Key 1 through Key 6 6 In the Type field select Do Not Disturb to apply to the key Expansion Module Keys 7 Select from Key 1 through Key 36 M670i or Select from Key 1 thro
118. e allows incoming calls to be forwarded to another destination On the 6735i you can set Call Forward CFWD on the phone side for a specific account or for all accounts on the phone You can set a CFWD mode using the Aastra Web Ul at the path Basic Settings gt Preferences gt General gt Call Forward Key Mode Account default Phone and Custom CFWD performs according to the mode you set You can configure CFWD using the Aastra Web UI at the path Basic Settings gt Account Configuration OR you can con figure CFWD using the IP Phone UI at the path Options gt Call Forward 149 41 001451 00 REVOO 07 2011 Managing Calls Using the Aastra Web UI at the path Operation gt Softkeys and XML or Operation gt Programmable Keys you can also configure a CFWD key for the phone or for an expansion module to use as a shortcut for accessing the CFWD menu on the phone The following describes the behavior for each CFWD mode e Account default The account mode allows you to configure CFWD on a per account basis Pressing a configured CFWD key applies to the account in focus e Phone The Phone mode allows you to set the same CFWD configuration for all accounts All Busy and or No Answer When you configure the initial account the phone applies the configuration to all other accounts In the Aas tra Web UI only the account you configured is enabled All other accounts are grayed out but set to the same configura tion Using the Aast
119. e call When you configure a GCP softkey you specify the ring group for example extensions 2200 2210 that you want to monitor for incoming calls When an incoming call is received on any of these extensions the Operator presses the GCP softkey and is connected to the call If multiple incoming calls are received simultaneously the Operator press the GCP softkey selects an extension from a list and presses the Pickup softkey to answer the call Note Your System Administrator must configure the extension range for the Group Call Pickup feature Contact your System Administrator for more information Configuring Directed Call Pickup DCP Key for Sylantro Servers ta Aastra Web UI Use the following procedure to configure Directed Call Pickup on the 6735i IP Phone The procedure shows the softkey screens as an example 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Softkeys Configuration Key Type Label Value Line Idle Connected Incoming Outgoing Busy 1 Directed Call Pickup Test 2200 v 2 None v 23 Line v 5 v 4 Empty v 5 Speeddial v 1 v e None v Softkeys 2 Select from Key 1 through Key 20 Inthe Type field select Directed Call Pickup 3 4 Inthe Label field enter a label to apply to this Directed Call Pickup key 5 In t
120. e e teen nent e eee enn EE EERE EEE EEE 189 Using the Keypad During Active XML Applications 0c cece cece eee n eee een nee e ene en ene 190 Key R directiony 24 s iscnsnrsthaus nis eiasaausain ENEAN AEEA DEEA asaaw aan NEONA 190 XML Applications and Off Hook Interaction 0 cc ccc cece nee een n enn ene e een n tne n eee e 191 XML Override for a Locked PHONG ii 6 56 daiissicw Giwa asia ae Gib d Hes Rw WIAA BRUNER AA ER EAN Ee ew 191 RTP Recording and Simultaneous Playing 0 cece ence cence nnn e teen ene n eee ent e bene ees 191 Hold Feature Enhancement for Broadsoft Servers 0 cece cece een een eee eee n een eenenes 191 Authentication Support for HTTP HTTPS Download Methods Used with Broadsoft Client Management System CMS c0cc cece eee n eee eee nnn cnet ne enenes 192 Diverting Calls from Your Phone esci ceri creierii ind aad La ened Lia aban OE 192 Display of Call Destination Information ccc cece cece ne ee ee ened ee ence nena tenets 193 Indication of Terminated Calls 6 ccc cc ccc cee ce ee ee nee e ene n een ee een een een etn ene eE 194 vi 41 001451 00 REVOO 07 2011 Content Model M670i and M675i Expansion Modules 00ccceeec cence een ee eee ene reee 196 USING the Expansion Modules a a 0 5 sie 0 hs azca edu dig tc ncasdeg athena eer ailing onia giai onani den Bn aa Ga 198 Troubleshooting Solutions
121. e the preferred line parameter on your phone after a call ends incoming or outgoing the display switches back to the preferred line Next time you go off hook to make another call you pickup on the preferred line You can enable the preferred line parameter using the Aastra Web Ul at the location Basic Settings gt Preferences gt General You can also set a preferred timeout parameter that specifies the number of seconds it takes for the phone to switch back to the preferred line Note You can configure Preferred Line and Preferred Line Timeout using the Aastra Web UI only The following table provides the behavior of the preferred line focus feature with other features on the phone Phone Feature Preferred Line Behavior call return The phone switches back to the focused line immediately after the call ends speed dial The line is already specified when the speed dial is created The phone switches back immediately after the call ends conference For incoming calls the phone switches back immediately after the call ends transfer For incoming or outgoing calls the current behavior is that the same line used to transfer the call does not change For incoming calls the phone switches back immediately after the call transfers blf The phone switches back immediately after the call ends park The phone switches back immediately after the call ends voicemail The phone switches back immediately af
122. edures to configure Incoming Call Interrupts Dialing on the IP Phone Note Incoming Call Interrupts Dialing is disabled by default 1 Click on Basic Settings gt Preferences gt General 2 Enable the Incoming Call Interrupts Dialing field by checking the check box Disable this field by unchecking the Preferences General Suppress DTMF Playback Display DTMF Digits Play Call Waiting Tone Stuttered Dial Tone XML Beep Support Status Scroll Delay seconds Incoming Call Interrupts Dialing Switch UI Focus To Ringing Line Call Hold Reminder During Active Calls Call Hold Reminder Call Waiting Tone Period Preferred line Preferred line Timeout seconds Goodbye Key Cancels Incoming Call Message Waiting Indicator Line DND Key Mode Call Forward Key Mode M Enabled Cl Enabled M Enabled M Enabled M Enabled Ss C Enabled M Enabled Cl Enabled El Enabled oS a oS Enabled All Phone w Account box Default is disabled 3 Click Save Settings to save your settings 175 41 001451 00 REVOO 07 2011 Additional Features Switch UI Focus to Ringing Line You can configure a feature on the 6735i that controls the behavior of the phone when it receives an incoming call when it is already in a connected call When a call comes into the phone and the phone is already on a connected call the phone switches focus to the ringing line to enable the user to see who is calling them You can t
123. enname3 CFWD All CFWD Busy Tues Jan1 10 00am Tues Jan1 10 00am Tues Jan1 10 00am Call Fwd Call Fwd Call Fwd In the above example Screenname Screenname2 and Screenname3 are three accounts configured on the phone Screenname has CFWD All enabled Screenname2 has CFWD Busy enabled and Screenname3 has CFWD disabled as indicated by no message displayed 41 001451 00 REVOO 07 2011 154 Managing Calls 2 Press the Call Forward key The Call Forward Mode screen displays for the account you selected Use the UP and DOWN arrow keys to scroll through each state type Services Dir Indicates Callers CFWD Enabled Call Forward Mode Call Forward Pi All vq Indicates Mode Screen 2 Busy no CFWD phone 3 No Answer X number configured Change CopytoAll All Off Cancel All On Done Indicates CFWD Disabled In the above example CFWD All is enabled as indicated by a check mark v CFWD Busy is enabled but no call forward phone number is configured as indicated by a and CFWD NoAns is disabled as indicated by an X 3 Select a state for the account s in focus using the UP and DOWN arrow keys You can enable disable any or all of the following states for an account e All Enables CFWD All for an account and forwards all incoming calls for that account to the specified number e Busy Enables CFWD Busy for an account and forwards incoming calls to a specified number if DND has been enabled for t
124. er is dialing a number or the far end is ringing busy The current line is busy because the line is in use or the line is set as Do Not Disturb The following table identifies the applicable default states for each softkey type on the IP phone Softkey Type Default States None All states disabled Line idle connected incoming outgoing busy Speed Dial idle connected incoming outgoing busy DND idle connected incoming outgoing busy BLF idle connected incoming outgoing busy BLF List idle connected incoming outgoing busy Auto Call Distribution ACD idle Directed Call Pickup DCP Group Call Pickup GCP idle connected incoming outgoing busy XML idle connected incoming outgoing busy Flash All states disabled Sprecode connected Park connected Pickup idle outgoing Last Call Return idle connected incoming outgoing busy Call Forward idle connected incoming outgoing busy BLF Xfer idle connected incoming outgoing busy Speed Dial Xfer idle connected incoming outgoing busy Speed Dial Conf 41 001451 00 REVOO 07 2011 idle connected incoming outgoing busy 56 Line Keys Programmable Keys and Softkeys Softkey Type Default States Services idle connected incoming outgoing busy Directory idle connected incoming outgoing busy Callers List idle connected incoming
125. ercom call comes into the phone while an active call is already present the phone puts the active call on hold and answers the intercom call You can change the behavior of how the phone handles incoming intercom calls by enabling disabling specific parame ters using the Aastra Web UI The following table describes these features Incoming Intercom Features in Aastra sre Web UI Description Microphone Mute Allows you to enable or disable the microphone on the IP phone for Intercom calls made by the originating caller Auto Answer Allows you to enable or disable the IP phone to automatically answer an Intercom call If auto answer is enabled on the IP phone the phone plays a tone if Play Warning Tone is enabled to alert the user before answering the intercom call If auto answer is disabled the phone rejects the incoming intercom call and sends a busy signal to the caller Your Administrator can set a time period delay before the phone automatically answers Contact your System Administrator for more information Play Warning Tone Allows you to enable or disable a warning tone to play when the phone receives an incoming intercom call on an active line Allow Barge In Allows you to enable or disable how the phone handles incoming intercom calls while the phone is on an active call Microphone Mute You can mute or unmute the microphone on the IP phone for intercom calls made by the originating caller If you want
126. ercom key Intercom key softkey for intercom outgoing calls using Intercom using Introduction 1 IP address finding ssssccssssessscsssseessssssesssesssscsssssseccesssssecssssnsecssssnsecesssase 21 22 200 K key descriptions key redirection 2 Keypad Keys cnciccssesssisssceticssted sacsscscotessssinaccelaccbisdsacsasscolbteadunascclievsloascsdtbcateseisncbsceltte keys ACD key a75 BLF key BLF List key BLF Xfer key a Call Forward key 95 Callers List key DCP and GCP deleting Directory key DND key Empty key Flash key Intercom key Last Call Return Icr Line key 59 None key 113 Paging key sn 110 Park and Pickup keys 97 Phone Lock key 109 Services key 102 Speeddial Conf key 100 Speeddial Xfer key 98 Sprecode key XML key L language latin 2 character set overview specifying on IP phone last call return softkeys for 94 LCR key 94 Line key 59 line setting a softkey for lock unlock the phone M675i making calls managing calls message waiting indicator configuring microphone mute for intercom microphone volume headset on Missed call summary subscription sesssssessccsseteccecsseecessssecceessseesessneeeseesnes missed calls indicator accessing and clearing overview 41 001451 00 REVOO 07 2011 Multiple line call appearances o
127. erence 2 You now have two active conferences on two different lines Note When you are connected to multiple conference calls and you put a conference on hold the conference may be on hold for a limited period of time before it is disconnected Contact your System Administrator for more information If any party in a conference hangs up including the party that began the conference all other parties in the conference are still connected Joining Additional Parties to Active Conferences In centralized conferencing you can join multiple incoming or outgoing calls to active conferences Before following this procedure at least one active conference must exist on your phone 1 As Party 1 pickup the handset or press the speakerphone key A line opens up 2 Call Party 2 by dialing their number or answer an incoming call of a Party 3 Wait for Party 2 to answer When Party 2 answers you can consult with them before adding them to the conference 4 Press the Conf Key 41 001451 00 REVOO 07 2011 128 Handling Calls 5 Press the Line Key that has the active conference For example Line 1 and Line 2 both have active conferences Pressing Line 1 joins Party 1 and Party 2 to the conference on Line 1 Pressing Line 2 joins Party 1 and Party 2 to the conference on Line 2 6 Press the Conf Key again to join the Parties to the active conference Ending a Conference and Transferring Remaining Parties The 6735i allows a Host
128. ers list the display shows you how many callers have been added to the list since you last checked it P Indicates an unanswered call in the Callers list Indicates an answered call in the Callers list Indicates a Call Waiting call in the Callers list Indicates an incoming Call Waiting call a John Burns 2x indicates this caller has called twice The display shows the date and 9054550055 time of the last call from that caller Jun 8 2 41pm 2X You can view scroll and delete line items in the Callers List from the IP phone UI You can also directly dial from a displayed line item in the Callers List 41 001451 00 REVOO 07 2011 140 Managing Calls Accessing the Callers List amp IP Phone UI Use the following procedure to access the Callers List Use the following illustration as a reference Callers List Key Handsfree Button 1 Press the Callers List key or Press the Services key if your System Administrator has configured the Services key to access the Callers List 2 Use the A keys to scroll through the line items in the Callers List Note To the left of a line item a icon displays with the handset ON or OFF the receiver The ON receiver indicates the call came in as a missed call The OFF receiver indicates the call came in and was answered 3 To delete all entries in the Callers list pre
129. es Call Waiting Tone Period You can specify a specific time period in seconds for the call waiting tone to play at regular intervals on an active call using the parameter Call Waiting Tone Period A value of 0 is the default and plays the call waiting tone only once on the active call When the incoming caller hangs up the call waiting tone stops on the existing active call You can enable or disable this feature in the Aastra Web UI Configuring Call Waiting Tone Period Use the following procedure to configure Call Waiting Tone Period ta Aastra Web UI 1 Click on Basic Settings gt Preferences gt General Preferences General Suppress DTMF Playback M Enabled Display DTMF Digits Cl Enabled Play Call Waiting Tone M Enabled Stuttered Dial Tone F Enabled XML Beep Support M Enabled Status Scroll Delay seconds 5 Incoming Call Interrupts Dialing C Enabled Switch UI Focus To Ringing Line Ml Enabled Call Hold Reminder During Active Calls Cl Enabled Call Hold Reminder C Enabled Call Waiting Tone Period 0 Preferred line 1 Preferred line Timeout seconds 0 Goodbye Key Cancels Incoming Call Enabled Message Waiting Indicator Line Al m DND Key Mode Phone Call Forward Key Mode Account i 2 In the Call Waiting Tone Period field enter a time period in seconds that the call waiting tone will be audible on an active call when another call comes in Default is 0 seconds
130. es from the Directory List 1 Press the Directory key Directory 97 items Use V A to view Press 1st letter DeleteList Add New Quit 2 At the Directory List top screen press DeleteList Saving Entries to the Directory List You can save entries names and numbers from other sources to your Directory using the following methods e Save from the Caller List e Save from the Redial List 41 001451 00 REVOO 07 2011 136 Managing Calls Saving from the Callers List amp IP Phone UI You can save a name number and or label from the Callers List to the Directory List using the following procedure Use the following illustration as a reference Directory Key Callers List Key 1 Press the Callers List key 2 Scroll to the entry you want to copy to the Directory List 3 Press Copy The entry is saved in the Directory List Saving from the Redial List amp IP Phone UI You can save a name number and or label from the Redial List to the Directory List using the following procedure Use the following illustration as a reference Directory Key Redial List Key 1 Press the Redial List key 2 Scroll to the entry you want to copy to the Directory List 3 Press Copy The entry is saved in the Directory
131. essing More The bottom set of 6 softkeys map to the current state based configurable softkeys 41 001451 00 REVOO 07 2011 IP Phone Keys Key Panel IP Phone Keys The following sections describe the various 6735i phone key functions on both the symbol and text hardware platforms and how they help you make and manage your calls and caller information Images of the symbol keys and the symbol hardware platform are used throughout this document 6735i Handset Four 5 Line Call Appearance Keys High Quality Speakerphone Headset Speakerphone Key Message Waiting Lamp Mute Key Goodbye Key Navigation Keys oeoed amp O 000000 8 Options Key Keypad Hold Key LCD Screen Redial Key Volume Control Softkeys 41 001451 00 REVOO 07 2011 10 IP Phone Keys Key Descriptions The following table identifies the keys on the key panel of your 6735i IP phone that you can use for handling calls Text Keys Symbol Keys Key Description Goodbye key Ends an active call The Goodbye key also exits an open list such as the Options List without saving changes Options key Accesses options to customize your phone Your System Administrator may have already customized s
132. ey Type Label Value Line Idle Connected Incoming Outgoing Busy 1 Services Test M M M M M 1 ya M M Mo M z o 3 o a Fa F x Fa i 10 None 1 None 12 None 13 None 14 None 15 None 16 None 18 None 19 None 6 1S VS VS HS VSN HS SH SY 1S 1S S S VES ESI EST HES SI NS XML Application URI http 216 94 98 90 xml menu mymenu php source XML Application Title XML Menu BLF List URI Softkeys 2 Select from Key 1 through Key 20 Inthe Type field select Services In the Label field enter a label for the Services key 3 4 5 6 In the state fields check enable or uncheck disable the states you want to apply to this softkey Inthe XML Application URI field enter an application URI s Note Contact your System Administrator for the appropriate value s to enter in the XML Application URI field Inthe XML Application Title field enter the title of the service This title appears in the Services Menu after pressing the Services key If multiple XML applications are specified in the XML Application URI field a list of applications displays after pressing the Services key Programmable Keys 8 Select from Key 1 through Key 6 41 001451 00 REVOO 07 201
133. f extensions receives a call press the GCP Key The call is answered If the monitored group of extensions receives multiple incoming calls simultaneously the phone displays a list of incoming calls Use the A and keys to scroll through the list to select an extension Press the Pickup Key for the extension you select The call is answered Services Dir Callers DCP on line Select an extension gt 1 2201 2 2202 3 2203 y Press the Pickup Key to answer Pickup the call ace 41 001451 00 REVOO 07 2011 82 Line Keys Programmable Keys and Softkeys XML Key The 6735i IP phone has a feature you can enable called XML Extensible Markup Language XML is a markup language much like HTML Your System Administrator can create customized XML menu services and load them to your IP phone These services include things like weather and traffic reports contact information company info stock quotes or cus tom call scripts You can configure XML using the Aastra Web UI only Note The XML services must be set up by your System Administrator before you can use the key Contact your System Administrator for more information On the 6735i IP phone you can access the XML applications from the IP Phone UI in two ways e Via the Services menu e Via an XML key By default the Services key is the first key on the top left keys NJ tT Services Key m a Tt aes Ree A I Se
134. fferent phone number for each enabled state If you selected Custom mode you can enable disable each account or all accounts as applicable You can enter dif ferent phone numbers for each enabled state If you selected Phone mode all accounts are set to the same CFWD configuration All Busy and or No Answer as Account 1 on the phone In the Aastra Web UI only Account 1 is enabled All other accounts are grayed out but use the same configuration as Account 1 Using the Aastra Web UI if you make changes to Account 1 the changes apply to all accounts on the phone Using the IP Phone UI if you make changes to any other account other then Account 1 the changes also apply to all accounts on the phone When enabling a CFWD state you must specify a phone number for the phone to CFWD to The number you specify applies to all accounts of the same mode 2 Number and name of accounts that display to this screen are dependant on the number and name of accounts con figured on the phone In the screen in step 7 Screenname is configured on Line 1 Screennamez2 is configured on Line 2 and Screenname3 is configured on Line 3 The name for the account is specified by your System Administrator Contact your System Administrator for more information 153 41 001451 00 REVOO 07 2011 Managing Calls 16 For the No Answer state in the No Rings field enter the number of times that the account rings before forwarding the call t
135. field select Park 22 M675i In the Label field enter a label to display on the IP phone for this key 23 In the Value field enter the appropriate value for accessing specific services from the server Note The Value and Line fields are configured by the Administrator 24 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675 25 In the Type field select Pickup 26 M675i In the Label field enter a label to display on the IP phone for this key 27 In the Value field enter the appropriate value for accessing specific services from the server Note The Value and Line fields are configured by the Administrator 28 Click Save Settings 29 Click on Reset then click Restart to restart the IP phone and apply the changes 41 001451 00 REVOO 07 2011 92 Line Keys Programmable Keys and Softkeys Using the Park Call Pickup Parked Call Feature Use the following procedure on the IP phone to park a call and pick up a parked call Park a Call 1 While on a live call press the Park key 2 Perform the following for your specific server For Asterisk Server Server announces the extension number where the call has been parked Once the call is parked press the TC key to complete parking For BroadWorks Server After you hear the greeting from the Call Park server enter the extension where you want to par
136. formation about the options available under Services How do I find the IP address of my phone Instructions on where to find the IP address of your phone can be found in this guide in the section Finding Your Phone s IP Address on page 21 Why does my phone display the No Service message The phone displays the No Service message if the SIP settings have not been set up correctly 41 001451 00 REVOO 07 2011 200 Troubleshooting Solutions Contact your System Administrator for more information How do change my user password You can change the user password from the IP phone UI or the Aastra Web UI amp IP Phone UI 1 Press on the phone to enter the Options List Select User Password and press Enter Enter the current user password and press Enter 2 3 4 5 Enter the new user password and press Enter Re enter the new user password and press Enter A message Password Changed displays on the screen la Aastra Web UI 1 3 4 5 Click on Operation gt User Password Reset User Password Please enter the current and new passwords Current Password eccccccece New Password CEELI Password Confirm eecccccece Save Settings Inthe Current Password field enter the current user password Note By default the user name is user not case sensitive and the password field is left blank If you have forgotten
137. ftkeys by default Use this key to transfer calls John Smith Screen that displays when handset is lifted 123 41 001451 00 REVOO 07 2011 Handling Calls Use the following procedure to transfer a call to another extension Use the following illustration as a reference Transfer Key when handset is lifted To transfer a call to another extension 1 Connect to Party 1 if not already connected Party 1 is the party you want to transfer 2 Press the Transfer key You should hear a dial tone as a second line opens up 3 Press a line call appearance button followed by the extension number or the outside number to Party 2 This is the Party for which you want to transfer Party 1 4 To complete a blind transfer press the Transfer Key again before the receiving end answers To complete a con sultive transfer remain on the line to speak with the Party 2 before pressing the Transfer Key again to transfer Party 1 to Party 2 To cancel the transfer select Cancel on the display screen or press r Transferring Two Existing Calls The 6735i allows you to perform a transfer of a call when there are currently two active calls on the phone For example on your phone there are two active calls Call A and Call B Call B is on hold You can perform the following to transfer Call A to Call B 1 Press Xfer key A new line opens 2 Press or scroll to the L
138. gle the DND state using this key on the phone Use the following pro cedure to enable disable DND on the IP Phone Q IP Phone UI The following procedures assume you have already configured a DND key AND assumes there are three accounts config ured on the phone Notes 1 If there is no DND key configured or if it is removed DND is disabled on the IP Phone 2 If there is only one account configured on the phone then the mode setting is ignored and the phone behaves as if the mode was set to Phone 3 Using the Aastra Web UI if you change the DND key mode to phone all accounts synchronize to the current setting of Account 1 DND in Account Mode 1 With the account in focus on the IP Phone UI press the DND key to toggle DND ON or OFF for the account Use the RIGHT and LEFT arrow keys to scroll through each account 2 Use the RIGHT and LEFT arrow keys to scroll through each account Services Services Services Dir Dir Dir Callers Callers Callers L1 Screenname1 L2 Screenname2 L3 Screenname3 DND On DND On Tues Jan1 10 00am Tues Jan1 10 00am Tues Jan1 10 00am DND DND DND In the above example Screenname1 Screenname2 and Screenname3 are three accounts configured on the phone Only Screenname1 and 3 have DND ON Screenname 2 has DND OFF 41 001451 00 REVOO 07 2011 148 Managing Calls DND in Phone Mode Default 1 Press the DND key to toggle DND ON or OFF for all accounts on the phone
139. gt Softkeys Configuration Key Type Label Value Line Idle Connected Incoming Outgoing Busy 1 BF v Test 9051234567 JIE v 2 None jl 2 Line v 5 v 4 Empty v 5 Speeddial v 1 B e None v Softkeys 2 Select from Key 1 through Key 20 In the Type field select BLF to apply to the key 3 4 In the Label field enter a label to apply to this key 5 In the Value field enter the phone number or extension you want to monitor 6 In the Line field select a line for which to apply this key Valid values are e global e 1through9 7 In the state fields check enable or uncheck disable the states you want to apply to this softkey 71 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys Programmable Keys 8 Select from Key 1 through Key 6 9 In the Value field enter the phone number or extension you want to monitor 10 In the Line field select a line for which to apply this key Valid values are e global e 1through9 Expansion Module Keys 11 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675 12 In the Value field enter the phone number or extension you want to monitor 13 M675i In the Label field enter a label to apply to this key 14 In the Line field select a line for which to apply this key Valid values are e global e
140. hat account OR if the account is currently engaged in another call e No Answer Enables CFWD NoAns for an account and forwards incoming calls to a specified number if the call has not been answered for the specified number of rings Note If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled and or if the account has DND enabled the CFWD All settings take precedence over CFWD Busy and CFWD NoAns You can also use the following keys if required e All Off Disables all CFWD states for the current account in focus e AllOn Enables all CFWD states for the current account in focus e CopytoAll Key Copies the call forward phone number and state of the Call Forward mode All Busy No Answer in focus to every Call Forward mode of that account For example if you have the cursor pointing at the All state and it is enabled and has a call forward phone number configured pressing the CopytoAll Key enables the Busy state and the NoAns state and assigns the same phone number to both states e Cancel Key Cancels any configuration you may have made without saving To cancel a configura tion you must press this CANCEL key before pressing the DONE key 155 41 001451 00 REVOO 07 2011 Managing Calls 4 For the CFWD No Answer state press the CHANGE key for the mode you selected in step 2 This displays the Call Forward State screen In the following example the CFWD All state is ON Services Dir Callers Call Forward Mode NoAns
141. hat the phone dials auto matically after pressing the speed dial key You can use this feature for numbers that contain long prefixes For example if you had the following speed dial configuration in the Aastra Web UI Key 1 Type speed dial Label Europe Office Value 1234567 Line 2 then after you press key 1 on the phone the prefix number displays on the phone screen The phone proceeds to dial the prefix number automatically and pauses for you to enter the remaining phone number using the keypad on the phone You can save up to 30 speed dial numbers on the 6735i Use the following procedures to set speed dial on the 6735i IP phone 61 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys Press and Hold to Create a Speed Dial applicable to programmable keys softkeys keypad keys expansion module keys amp IP Phone UI Pressing and holding down a programmable key softkey keypad key or expansion module key on the phone initiates a speed dial feature Note When creating a speed dial key from the IP Phone UI you must select a softkey keypad key or expansion module key that has no preassigned function key must be set to None or Empty If you press and hold a keypad key that is already configured as a speed dial the speed dial information displays on the screen for you to edit 1 Press a programmable key softkey keypad key or expansion module key for 3 seconds The following screen displ
142. he Value field specify the extension you want to intercept when you press this softkey For example 2200 6 Inthe Line field select the line for which to apply the Directed Call Pickup configuration Valid values are 1 through 9 7 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 8 Select from Key 1 through Key 6 79 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys 9 In the Value field specify the extension you want to intercept when you press this softkey For example 2200 10 In the Line field select the line for which to apply the Directed Call Pickup configuration Valid values are e global e 1through9 Expansion Module Keys 11 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 12 In the Value field specify the extension you want to intercept when you press this softkey For example 2200 13 M675i In the Label field enter a label to apply to this Directed Call Pickup key 14 In the Line field select the line for which to apply the Directed Call Pickup configuration Valid values are e global e 1through9 15 Click Save Settings Configuring Group Call Pickup GCP Key for Sylantro Servers ww Aastra Web UI Use the following procedure to configure Group Call Pickup on the 6735i IP Phone The procedure shows the
143. he Aastra Web UI 1 Click on Basic Settings gt Preferences gt General Preferences General Suppress DTMF Playback Enabled Display DTMF Digits El Enabled Play Call Waiting Tone Enabled Stuttered Dial Tone Enabled XML Beep Support Enabled Status Scroll Delay seconds 5 Incoming Call Interrupts Dialing C Enabled Switch UI Focus To Ringing Line Enabled Call Hold Reminder During Active Calls C Enabled Call Hold Reminder C Enabled Call Waiting Tone Period 0 Preferred line 1 v Preferred line Timeout seconds 0 Goodbye Key Cancels Incoming Call Enabled Message Waiting Indicator Line an DND Key Mode Phone Call Forward Key Mode Account i 41 001451 00 REVOO 07 2011 146 Managing Calls 2 In the DND Key Mode field select a do not disturb DND mode to use on the phone Valid values are Account Phone default Custom Default is Phone e account Sets DND for a specific account DND key toggles the account in focus on the phone to ON or OFF e phone default Sets DND ON for all accounts on the phone DND key toggles all accounts on the phone to ON or OFF e custom Sets the phone to display custom screens after pressing the DND key that list the account s on the phone The user can select a specific account for DND turn DND ON for all accounts or turn DND OFF for all accounts Notes 1 If there is only one account configured on the phone then the mode setting is ignored and the phone behaves
144. he UNLOCK key A password prompt displays 3 Enter your user password and press ENTER The phone unlocks The LED for the key AND the Message Waiting Lamp go OFF The Lock label appears next to the key you just pressed Paging Key Sends the RTP Stream You can configure a Paging key on the phone that allows you to send a Real Time Transport Protocol RTP stream to pre configured multicast address es without involving SIP signaling You enter a multicast IP address es and a port number for the Paging key that when pressed initiates an outgoing multicast RTP session This is called Group Paging on the IP phones You can also specify group paging RTP addresses that the phone listens for when receiving RTP streams You can specify up to 5 listening multicast addresses at the path Basic Settings gt Preferences gt Group Paging RTP Settings For more information about Group Paging and how it works and to specify multicast addresses see Group RTP Paging receives RTP streams on page 183 41 001451 00 REVOO 07 2011 110 Line Keys Programmable Keys and Softkeys Configuring a Paging Key la Aastra Web UI 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Softkeys Configuration Key Type Label Value Line idle Connected Incoming Outgoing Busy 1 Paging Test 2
145. he following e Reset a user password Clicking on the Reset button in the Reset User Password field displays a screen that allows you to enter and save a new user password e Setan emergency dial plan An emergency dial plan can be 911 999 112 110 or all of the above The default emer gency dial plan is 911 999 112 110 The following procedures describe locking the phone setting an emergency dial plan and resetting the user password 41 001451 00 REVOO 07 2011 50 Customizing Your Phone Locking Unlocking a Phone Use the following procedures to lock an IP phone and prevent it from being used or configured amp IP Phone UI Lock the Phone 1 Press on the phone to enter the Options List 2 Select Phone Lock and press Select 3 At the Lock the phone prompt press Lock The message Phone is locked displays Unlock the Phone 1 Press on the phone to enter the Options List 2 At the prompt To unlock the phone enter your user password and press Enter The phone unlocks ta Aastra Web UI 1 Click on Operation gt Phone Lock Phone Lock Lock or unlock the phone Emergency Dial Plan 911 999 112 110 Lock the phone Lock Reset User Password Save Settings Lock the Phone 2 In the Lock the Phone field click Lock The phone locks dynamically and displays the following message Phone is locked Unlock the Phone 3 Click on Operation gt Phone Lo
146. he phone can send Real Time Transport Protocol RTP streams from a preconfigured multicast address without involving SIP signaling You can also receive RTP streams from preconfigured multicast addresses can specify up to 5 addresses using the Paging Listen Addresses at the path Basic Settings gt Preferences gt Group Paging RTP Settings in the Aastra Web UI For more information about setting this parameter see Group RTP Paging receives RTP streams on page 183 Keys can also be set up to quickly to access features such as Call Return 69 or Voicemail Note Quick access features like Call Return and Voicemail must first be configured on your PBX in order to work on your phone See your System Administrator for more information The following paragraphs describe how to configure each function listed in the previous table 55 41 001451 00 REVOO 07 2011 State Based Sof tkeys Bottom Keys only On the 6735i bottom softkeys you can configure a specific state to display when a softkey is being used Line Keys Programmable Keys and Softkeys cb ja D cD a C a C a C bint Softkeys aa state based The following table describes the states available to configure for the softkeys State Description idle The phone is not being used connected The current line is in an active call or the call is on hold incoming The phone is ringing outgoing The us
147. his key 18 In the XML Application URI field enter the applicable URI s Note Contact your System Administrator for the appropriate value s to enter in the XML Application URI field 19 In the XML Application Title field enter the title of the service This title appears on the phone s LCD after pressing the XML key If multiple XML applications are specified in the XML Application URI field alist ofapplications displays after pressing the XML key 20 Click Save Settings 87 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys Accessing the XML Service After an XML application s has been saved to your IP phone and either the Services Menu or a key have been configured to access the XML applications the customized service is ready for you to use Q IP Phone UI From the Services Menu Use the following procedure to access XML applications from the Services Menu Use the following illustration as a refer ence Services Key gt exer il 2 1 Press the Services key 2 Use the A and to scroll through the items 3 For menu and directory services select a service to display the information for that customized service Message services display to the screen after pressing the softkey or programmable key For user input services follow the prompts as appropriate 4 To exit from the Services menu press
148. hone Q IP Phone UI 1 Check with your Administrator to verify the queue linked to your ACD Key 2 Press the ACD Key on your IP phone The LCD displays the label of the ACD queue you are accessing Services Dir Callers L1 Mon Jan 2 10 37am Support The User ID and Password prompts displays Services Dir Callers ACD Support User ID Password Backspace Log In Cancel 3 Using the keypad enter your User ID phone number provided by your System Administrator 77 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys 4 Using the keypad enter your Password provided by your System Administrator and press the Log In Key Note Use the Backspace key to move back a space and delete a character if required Use the Cancel softkey to cancel the ACD login Your phone logs into the queue on the server 5 You are logged into the queue and the following screen displays Services Dir Callers ACD Support Available Log Out 6 To allow your phone to be available in the queue press the Available softkey The following screen displays Services Dir Callers ACD Support Unavailable Log Out If your IP phone status is set to Available then the server begins to distribute phone calls from this queue to your IP phone You must manually change the state to Available in order to start receiving calls 7 To temporarily stop receiv
149. hrough Key 6 6 In the Type field select Call Forward Expansion Module Keys 7 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 95 41 001451 00 REVOO 07 2011 8 Line Keys Programmable Keys and Softkeys In the Type field select Call Forward 9 Click Save Settings BLF Xfer The BLF key allows one or more extensions to be monitored and once there is any state change with those extensions the key shows the status of the monitored lines The Xfer key allows a call to be transferred to other recipients blindly or con sultatively The BLF Xfer key combines the BLF and Xfer key s functionality together allowing the user to transfer calls or use BLF with one key Note It is recommended that you enable the Switch UI Focus to Ringing Line parameter when using the BLF Xfer feature For more information about this parameter see Switch Ul Focus to Ringing Line on page 176 BLF Xfer Key Requirements and Functionality BLF Xfer and BLF A BLF Xfer key can be configured for subscribing to an extension and monitor the status of the extension similar to the BLF key functionality Changes of the state of the monitored extension are indicated by a LED Icon BLF Xfer and Blind Transfer Calls When the focused line is in the Connected state pressing the BLF Xfer key transfers the call to the extension uncondi tionally disregarding the statu
150. iaicis EEEE E A ETEA E ENE A EAO EEA iii sl elo riro E A E ee errs eet errr 1 ABOUT CIS GUIGE E E T E E E ET 1 DOCUMeNTGUON ziscrois seitin seei e e E E A E AA dea A E A 1 Phone FOQEURCS ioe sade i rnanan EAA TE AEE AEA AEA OOA ATETA 1 REQUITOMENES n eecccistereor vorni neit EnaA EEEREN KAN EE SREE OEE EREE E TEE 2 Installationand Setup ocurra hess E EREE E ETERA E TESA TOTA A AE 2 Getting Started secesii nere E E a crete EE EE EERE 3 Plugging in and Starting the PHONG iii iieasediid ona cee eta lawieeba iad Maui ea eed ae ke Heed dea ead eda ee 3 Network Connected Network Disconnected 0 ccc ccc cece nee e een eee eee eee e en ee ee 5 IOS COCR iiag cc a E E E A TEE Wasneeengis was wate gis RERE TE TEE 6 IP Phone Keysi E E EOE EE O O EE 10 Key Panel imienin ana E AE E sal E I madara E a a AEE tan euler A NE 10 Key DeseriplionS parene a E a I anager E cartes wade a ta A ram A 11 Keypad KEYS iris ianrsrosrusionr eenia E E E E E E A EE a E E 13 Methods for Customizing Your Phone ua ueeseasaenne unnn nssssrsrrrerressererrrrrerrrsennn 14 Phone Options via the IP Phone Ul pease d cee sae ad aed Head eee Rae eee aad eet 14 Phone Options via the Aastra Web Ul 1 6 eee nee ene ene e een eben ene e nent eens 16 Phone Status coope o see nt gee ya eee E E wie nee 20 Phone Status via IP Phone Ul ooo sessin isminin a igedeswseda ended eae Mead a wanda Land eae ee ad age 20 Finding Your Phone s IP Address 0 0 ce
151. in the Enter Number field the phone automatically switches to the numbers softkey 8 Press the W key to move to the next field 41 001451 00 REVOO 07 2011 64 Line Keys Programmable Keys and Softkeys 9 Inthe Line field select a line to apply to the speed dial key Enter Name John Smith Enter Number 555 6789 Line gt 1 Save Backspace Change 123 gt Cancel This is the line that the phone opens to dial the number after you press the speed dial key By default the phone uses Line 1 for the speed dial key If you want to use a different line press the Change key or press the p key to select another line 10 Press the Save softkey to save the speed dial information to the speed dial key you selected Note To delete or remove a speed dial configuration from the phone you can press the Remove key Creating a Speed Dial Key Using the Sofkeys Programmable Keys or Expansion Module Keys ka Aastra Web UI Use the following procedure to set a key to function as a speed dial The procedure shows the softkey screens as an example 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Softkeys Configuration Key Type Label Value Line Idle Connected Incoming Outgoing Busy 1 Speeddial Test 9051224567 2 v 2 Phone Lock v 23 Park v
152. incoming call Tim and the name or number of the original destination Mark The screens scroll between Screen 1 and Screen 2 See examples of the phones LCD below 41 001451 00 REVOO 07 2011 192 Available Features Enabled by Administrators The diversion LCD screens scroll every 3 seconds Roger s Phone x464 Roger 464 receives the incoming call from Tim divertted from Mark Tim s Phone x462 Tim 463 calls Mark s phone which is busy and diverts to Roger diverted to p lt r es ul 464 L1 464 Diverting uu Via gt User Busy gt Mark Answer Answer Ignore Ignore N More More 8 and 11 Line LCD Display 8 and 11 Line LCD Display To enable this call diverting feature contact your System Administrator Display of Call Destination Information By default your phone displays call destination information if your phone is configured to forward calls to other destina tions The call destination information displays on multiple screens that scroll every 3 seconds The following example shows call destination information on the 6735i IP Phone Call Destination Information 3456 Alice 3456 Alice Bob To Alice One 0409123456 Answer Answer Ignore Ignore C 6735i IP Phone Since Call Diversion is enabled on the phone by default the following example shows the behavior when call destination is also enabled
153. ine where Call B is on hold 3 Press Xfer key Call A is transferred to Call B Indication of Transferred Calls When you transfer an active call the near end phone displays a Call Transferred screen when a call is transferred and the far end call is dropped An audible busy signal is also heard on the phone The following is the Call Transferred screen on the 6735i phone Call Transferred 41 001451 00 REVOO 07 2011 124 Handling Calls Conferencing Calls The 6735i IP phone offers two methods of conferencing e Local conferencing default method e Centralized conferencing for Sylantro and Broadsoft Servers Administrator must enable this method When you lift the handset on the phone the Conference key displays on the bottom set of softkeys by default Use this key to create conference calls John Smith Screen that displays when handset is lifted Local Conferencing The 6735i phone supports up to 3 parties including yourself in a conference call This is called Local Conferencing and is the default method of conferencing on the 6735i Note Your System Administrator can set your Conference key to speed dial a specific number Contact your System Admin istrator for more information Using Local Conferencing amp IP Phone UI Use the following procedure to create a conference call using local conferencing Use the following illustration as a refer ence IY
154. ine you want to apply to this key Valid values are 1 through 9 12 Click Save Settings Call Forward Key Using the Aastra Web UI you can configure the Call Forward CFWD function on a softkey programmable key or expansion module key Use call forwarding when you want a specific account on your phone to be forwarded to another number when your phone is in the busy state or the no answer state or both Pressing the Call Forward key on the phone accesses the Call Forward Menus The menus that display are dependant on the Call Forward mode Account default Phone or Custom configured for the phone For more information about call forwarding and call forwarding modes see Call Forward Account Based Configuration on page 149 Configuring a Call Forward Key ta Aastra Web UI 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Softkeys Configuration Key Type Label Value Line Idle Connected Incoming Outgoing Busy 1 Call Forward v 2 Speeddisl v 1 O F Fi F F 3 Park v Fj 4 Pickup v Fj F 5 None v 6 None v Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Call Forward 4 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 5 Select from Key 1 t
155. information about programming the programmable keys to perform specific functions see the Softkeys and Programmable Keys on page 54 Softkeys 6 Bottom keys programmable state based softkeys Cap 0 aap GG upto 20 programmable functions cap p oc l S cap gt cap 1c For more information about programming the softkeys to perform specific functions see the Softkeys and Programmable Keys on page 54 41 001451 00 REVOO 07 2011 12 IP Phone Keys Keypad Keys The 6735i has a keypad with digits from 0 through 9 a key and a key Keys 2 through 9 contain the letters of the alphabet The 6735i phone keypad includes the following Keypad Key Description 0 Dials 0 Dials the Operator on a registered phone 1 Dials 1 2 ABC Dials 2 When entering text this key enters A with one press B with two presses and C with three presses 3 DEF Dials 3 When entering text this key enters D with one press E with two presses and F with three presses 4 GHI Dials 4 When entering text this key enters G with one press H with two presses and I with three presses 5 JKL Dials 5 When entering text this key enters J with one press K with two presses and L with three presses 6 MNO Dials 6 When entering text this key enters M with one press N with two presses and O with three presses 7 P QRS Dials 7 When entering text this key enters P with one press Q with two presses R wi
156. ing e XML Key on page 83 e Callers List on page 140 e Directory List on page 130 e Voicemail on page 163 Note Your System Administrator can create a custom Services key for your application For more information about custom Services see Customizable Callers List Key and Services Key on page 187 41 001451 00 REVOO 07 2011 102 Line Keys Programmable Keys and Softkeys Configuring a Services Key w Aastra Web UI Use the following procedure to configure a Services key on the 6735i IP Phone The procedure shows the programmable key screen as an example Note By default the Services key is Key 1 on the Programmable keys 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Programmable Keys Configuration Key Type Value Line 1 Services v 2 Directory v 3 Callers List v 4 Icom v 5 None v 6 None v Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Services 4 In the Label field enter a label to apply to this key 5 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 6 Select from Key 1 through Key 6 7 In the Type field select Services Expansion Module Keys 8 Select from Key 1 through Key 36 M670i or
157. ing call can set a global Do Not Disturb DND to ignore any incoming pages 2 For incoming Paging the phone uses the Intercom configuration settings The incoming Page is dependant on the Allow Barge In parameter setting and the Idling On Call state 3 Click Save Settings 183 41 001451 00 REVOO 07 2011 Additional Features Shared Call Appearance SCA Call Bridging Shared Call Appearance SCA is when incoming calls are presented to multiple phones simultaneously For example it is the ability to assign the boss extension to a button on the secretary s phone Calls can be transferred between two phones with the same extension button by simply putting the call on hold at one phone and picking it up on the other Status LEDs light and flash in unison allowing all people sharing the extension to see the status at a glance The phones include an enhanced SCA for the servers that support call bridging and allows two or more SCA users to be connected in a call with a third party Refer to the following example Phone 1 SCA phone 1 answers When 2 and 3 pickup 1 can hangup Phone A calls the SCA number and SCA phone 2 joins by all the phones in the SCA enironment pressing SCA line When ring Phone A Phone 2 phone 1 hangs up 2 is still k k i SCA Environment Connected Phone 2 can press the line key to put SCA call on hold leaving 3 still connected to 1 Phone 3 SCA phone 3 joins by n pressing SCA lin
158. ing calls press the press the Unavailable softkey If you are on a call or miss a call that has been distributed to your phone your phone status automatically changes to Unavailable Your phone remains in the Unavailable state until one of the following occurs You use the IP Phone UI to manually switch the IP phone state back to The availability timer for your IP phone expires This only occurs if your Administrator has configured an auto availability timer on your IP phone Contact your System Administrator for more information 8 To logout of the queue press the Log Out softkey The server no longer distributes phone calls to your IP phone 41 001451 00 REVOO 07 2011 78 Line Keys Programmable Keys and Softkeys Directed Call Pickup Group Call Pickup Keys for Sylantro Servers Aastra IP phones support the Directed Call Pickup DCP and Group Call Pickup GCP features The DCP GCP feature allows you to intercept or pickup a call on a monitored extension You can configure this feature using the Aastra Web UI to create a DCP or GCP softkey on the IP phone When you configure a DCP softkey you specify the extension that you want to monitor Then when the monitored extension receives a call you press the DCP softkey to pick up the call If the monitored extension receives multiple incoming calls simultaneously the IP Phone UI displays a list of incoming calls You select a call from this list and are connected to th
159. ing the IP Phone Ul at the path Options gt Preferences gt Speed Dial Edit The following illustration shows the path in the 6735i IP Phone UI for editing a speed dial key Preferences 1 Tones gt gt Enter Name 2 Contrast Level Speed Dial Edit John Smith 3 Speed Dial Edit Press SD button Enter Number 4 Live alpad 555 1212 5 Set Auidio 6 Time and Date 7 Language Select Done Press the Speed Dial Key Edit and Save the LED for Speed Dial Key Speed Dial 4 j flashes Speed Dial Edit Option Q IP Phone UI Use the following procedure to edit a speed dial key from the IP Phone UI Note A speed dial key must be already configured on the phone to edit the key 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Speed Dial Edit All current speed dial key LEDs flash RED for programmable keys and expansion module keys All other function key LEDs turn off during this process After you press a speed dial key for editing the phone restores all key LEDs to their previous state 4 Press a speed dial key you want to edit The speed dial edit screen displays Notes 1 Ifa number on the keypad is setup as a speed dial key pressing the applicable number in the speed dial editing process also displays the speed dial edit screen The edit screen allows you to change the Speed Dial Number and Line setting 2 If you press a key that i
160. io device If there is an existing call on the phone the call initially displays in the ringing state The user has the option to accept ignore the call If the Allow Barge In parameter is enabled the RTP multicast call barges in and any existing calls are put on hold If an RTP multicast session already exists on the phone and the phone receives another incoming RTP multicast session the priority is given to the first multicast session and the second multicast session is ignored The behavior for the incom ing calls in this case is also based on the setting for the Allow Barge in parameter The incoming call is handled as if there were an existing call already on the phone Configuring Group RTP Paging ww Aastra Web UI Use the following procedure to configure RTP streaming on the receiving end for Paging applications using the Aastra Web UI 1 Click on Basic Settings gt Preferences gt Group Paging RTP Settings Group Paging RTP Settings Paging Listen Addresses 239 0 1 15 10000 2 In the Paging Listen Addresses text box enter the multicast IP address es and port number on which the phone listens for incoming multicast RTP packets Enter the IP address in dotted decimal format for example 239 0 1 15 10000 239 0 1 20 15000 You can enter up to 5 listening multicast addresses If this field is blank the Paging Listening capability is disabled on the phone Notes 1 Recipient of a Pag
161. ion For more advanced administration and configuration information System Administrators should refer to the Aastra Models 9000i and 6700i Series SIP IP Phones Administrator Guide 41 001451 00 REVOO 07 2011 2 Getting Started Getting Started The 6735i must be set up and be configured prior to its first use This section describes phone behavior and start up screens you may see when the phone is first plugged in or when it is restarted Eee R ammm l boo eee 000 Plugging in and Starting the Phone The 6735i automatically begins the start up sequence as soon as it is connected The phone goes through this process the first time you plug in your phone and every time you restart your phone The phone displays the following startup screens AASTRA Checking for Firmware AASTRA DHCP waiting for IP 41 001451 00 REVOO 07 2011 Getting Started The 6735i phone then checks settings and looks for new configuration and firmware updates for the phone from a server If a new update is found the phone displays the message Updating Configuration This may take a few moments while the phone downloads the latest updates AASTRA AASTRA Updating configuration Checking for firmware Do not unplug the phone Note New updates to your phone can be automatically scheduled from the server This is set up on the
162. is an audio file format standard for storing an audio bit stream on a system in raw uncompressed format or compressed format to reduce the file size A WAV file is streamed to the phone using the HTTP protocol The WAV feature supports the following e Streaming of the WAV file to allow it to be locally played e Allows you to abort the audio streaming by pressing the Goodbye key on the phone e Supports the HTTP file download protocol e Supports the aLaw and uLaw codecs e Plays the WAV file only if the phone is idle e WAV audio file starts only when 4 seconds of the audio data or the complete file has been accumulated e Follows the standard phone behavior of speaker head set hand set 189 41 001451 00 REVOO 07 2011 Available Features Enabled by Administrators IP Phone UI Screen During WAV Streaming The 6735i screen displays the following during WAV streaming Streaming To abort the WAV streaming press any of the following e Goodbye key Drop softkey You can also place the handset if in use on hook Using the Keypad During Active XML Applications If enabled by your Administrator the 6735i IP Phone can allow you to continue using your keypad keys during active XML applications on your phone This feature is applicable only when your phone is in the connected state By default the phone suppresses dialpad events when an XML object is in focus so your Administrators must enable the keypad to be used during ac
163. is password is required when accessing the local Option Menu but is not required for the Options Key redirection feature e Pressing the Options Menu for redirection from the server does not interfere with normal operations of the phone for 41 001451 00 REVOO 07 2011 190 Available Features Enabled by Administrators example pressing the options menu when on a call does not affect the call e Ifthe phone is locked you must unlock the phone before accessing the Options Menu redirect feature After pressing the Options Key the phone displays a screen that allows you to unlock the phone before continuing e On the 6735i the redirection feature works after selecting the Services Menu To display the original Options Menu press and hold the Options key Contact your System Administrator for more information about this feature XML Applications and Off Hook Interaction If enabled by your Administrator the 6735i can be prevented from going into the off hook dialing state when the hand set is off hook and the call ends This feature is disabled by default and must be enabled by your Administrator The disa bled behavior is as follows You are ina call using the handset and the phone displays an XML application The far end terminates the call and a new XML application gets pushed pulled onto the display Since the handset is off hook and in idle mode the offhook idle timer starts When this timer expires the phone applies dial tone
164. k the call For Sylantro Server Enter the extension number where you want to park the call followed by key For ININ Server Enter the extension number where you want to park the call followed by key If the call is parked successfully the response is either a greeting voice confirming that the call was parked or a hang up occurs The parked call party hears music on hold 3 If the call fails you can pick up the call using the next procedure and press the Park key again to retry step 2 Pickup a Parked Call 1 Pick up the handset on the phone 2 Enter the extension number where the call was parked 3 Press the Pickup key If the call pick up is successful you are connected with the parked call 93 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys Last Call Return Icr Key Sylantro Servers only Using the Aastra Web UI you can configure the Last call return Icr function on a key This feature is for Sylantro servers only How it works If you configure Icr on a key and a call comes into your phone after you are finished with the call and hang up you can press the key configured for Icr and the phone dials the last call you received When you configure an Icr key the label LCR displays next to that key on the IP phone When the Sylantro server detects an Icr request it translates this request and routes the call to the last cal
165. l Forward Key morei Sawin ce tind dati eakhesa sak dea esa Naka dee Sada ade ead Wade a nad ened 95 BEFIT ioiscos ocd cantues grid E A EA E T EA weaves tees RNE 96 Speed Dial X fer raserer nerien ier ii ninnan EE EE DEE Wala EEEE Week E EE OERE 98 Speed DINVCORT ocra or EEN ESE NSISE NESE EES EE 100 Services ROY 6 65 25 aona E EAE E E ERE EEEE TE EEE AEE E A 102 Directory Key oi iiiecksds eked indi shied n A E A E E A R Seeds 104 Callers LISEKey orcoresi renina a ae EE E TE TEE O EE 106 Intercom Key ee ee ee ee ee ee ee ee ee ee ee ee eee 108 Phone LOCK Kij esirin dis Sian dasdua Crates iuk Crate eae Sathana bee ae 109 Paging Key Sends the RIP Stream sissies os wick add is on wk Sead wikis ig Senda Soviets Bie a a oe 110 NONE ROY sibs idcsce ines hdd aa a Gaa an ake danala tna aa a wk a ee adeaead 113 EMI Pty ROY ireren i E pd gee ARE Red ede AEE A AA Ae Rio Te RMSE EL aET TS Cet 114 iv 41 001451 00 REVOO 07 2011 Content Deleting GRY isc cs csicriss cece in Vee eee ee eee RE ea RETR ag eda PU ea eR eee 115 Making Calls nina a a e Reve inna e teva rei 116 Dialing a NUMBER aioe ciics tient ccd Ca OOE E E E R E ap EAEE las EE O 116 Pre dialing GNUMDEM 35 36 6 2 sas eers rA 116 Using Handsfree Speakerphone ccc cece cece e ee ne eee eee neat nena eee ee ee eee eeeeee 117 USING GHEGdSCE sos vic 35x hacain onda wiad T ete ed eae ea ans ee ee enn eve eee we 117 USING UNTOICOM eeoa EA ox aw AE ed Mee gaa eu cds aden ed ae EAA eae
166. le Keys and Softkeys 16 In the Line field select the line for which you want to use the key functionality Valid values are e global e 1through9 17 Click Save Settings Speed Dial Conf The 6735i allows you to configure a softkey or programmable key or expansion module key to be used as a speed dial con ference key Speed Dial Conf key while remaining in the current call This key allows a user on a call to conference another party at a pre defined number while remaining in the call For example while on an active call a user can use the Speed Dial Conf key to dial a recording service and have the result ing conference recorded Note If currently in a conference the Speed Dial Conf key is disabled on the active call If you configure a softkey or programmable key or expansion module key as a Speed Dial Conf key and you press this key while on an active call the focused line changes to the dialing line A Cancel softkey displays on the phone allowing you to abort the conference speed dial if required The message Ringing displays below the number when the far end is ring ing The message Conf Unavailable briefly displays when a conference is already in progress The active call is not put on hold when the speed dial number is dialed Note This feature is not compatible with centralized conferencing Configuring a Speed Dial Conf Key ww Aastra Web UI 1 Click on Operation gt Softkeys and XML or Click o
167. ler Configuring a Last Call Return Key ta Aastra Web UI Use the following procedure to configure a Last Call Return key on the 6735i IP Phone The procedure shows the softkey screen as an example 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Softkeys Configuration Key Type Label Value Line idle Connected Incoming Outgoing Busy 1 Last Call Return v 4 v 2 Speeddial v 1 yo o o go o 3 Park v oO 4 Pickup v oO O 5 None v 6 None v Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Last Call Return 4 In the Line field select the line you want to apply to this key Valid values are 1 through 9 5 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 6 Select from Key 1 through Key 6 7 In the Type field select Last Call Return 8 In the Line field select the line you want to apply to this key Valid values are 1 through 9 Expansion Module Keys 9 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 41 001451 00 REVOO 07 2011 94 Line Keys Programmable Keys and Softkeys 10 In the Type field select Last Call Return 11 In the Line field select the l
168. lowing procedure to set the input language using the Aastra Web UI 1 Click on Basic Settings gt Preferences gt Language Settings Language Settings Webpage Language English v Input Language Pyccku w 2 Select a language from the Input Language field Setting this field allows you to specify the language to use when entering text and characters in the Aastra Web UI and IP Phone UI Valid values are e English default e Fran ais French e Espa ol Spanish e Deutsch German e Italiano Italian e Portugu s Portuguese e Pycckn Russian Note All languages may not be available for selection The available input languages are dependant on the configuration enabled by your System Administrator 3 Click Save Settings The change is dynamic The Aastra Web UI and IP Phone UI allow you to enter text and characters in the language you selected 41 001451 00 REVOO 07 2011 46 Customizing Your Phone Latin 2 Character Set The 6735i includes support for ISO 8859 2 Latin2 of multi national languages when displaying and inputing in the IP Phone UI and the Aastra Web UI UTF 8 is also compatible with XML encoding on the IP Phones The following table illustrates the Latin 2 character set used on the 6735i IP Phone 47 0 1 NBSP AV A 9920 ping 160 161 o B ooBo 0105 176 177 R A C 9154 ooc1 3192 193 N D 0110 0143 208 209 Fd fad Te aA E 9155 0081 224 225
169. ls for the Headset Mic On the 6735i there are 3 options for the headset microphone volume For more information about the headset micro phone see Headset Mic Volume on page 31 Q IP Phone UI To change this volume 1 Press to enter the Options list Select Preferences and press Select Use to scroll down to Set Audio and press Select Press to scroll down to Headset Mic Volume and press Select Press to scroll down to headset mic volume and press Select Use to scroll down the list to select your desired volume Press Enter to save the setting Press Done to save changes and exit O on A uu FF VN If you do not wish to save changes press Cancel to return to the previous screen Note By default the volume for the headset microphone is set to medium 117 41 001451 00 REVOO 07 2011 Making Calls To Make and Receive Calls Using a Headset amp IP Phone UI 1 Ensure that you have selected a headset audio mode by accessing the Options list under option Preferences gt Set Audio gt Audio Mode on the IP Phone 2 Plug the headset into the jack 3 Press the key to obtain a dial tone or to answer an incoming call Depending on the audio mode selected from the options menu a dial tone or an incoming call is received on either the headset or the handsfree speaker phone 4 Press the key to end the call Using Intercom On the 6735i you can use the I
170. ltiple Line and Call Appearances The 6735i has 4 hard line call appearance buttons each with a corresponding status light These line call appearance buttons and lights can represent physical lines calls for your extension or calls from a group that your extension is part of By pressing a line call appearance button you connect to the line or a call it represents The line call appearance light indicates the status of that line or call When the phone is taken off hook the phone auto matically selects a line for you Line CallAppearance Light Line Call Appearance Status Behavior off Idle line or no call activity Light flashes quickly Ringing Light is solid Connected Light flashes slowly Hold When you have more than one call you can use the left and right navigation buttons lt q and P to scroll left and right to the different call information Icons lt q and p gt appear if there is call information either left right or both sides of the cur rent information you are viewing The display shows which line the call information is referring to L1 L2 L3 L4 etc the Caller ID information name and number if available the call status Connected Ring Hold etc and the timer specific to that call 53 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys Softkeys and Programmable Keys Your 6735i has 6 multi functional top programmable keys and 6 multi functional bottom softkeys e 6 To
171. n Appropriate messages display if the phone reaches a timeout while trying to connect to the server or if a Username or Password are incorrect Once the login information for a specific user is entered and accepted by the server the phone reboots and downloads the user profile IP Phone UI when Broadsoft CMS is Enabled When the Broadsoft CMS feature is enabled on the IP Phone the following screens display Login Screen Username Password Screen 471348471 Please Enter Tues Jan1 10 00am Username Password Backspace Cancel abc Submit Diverting Calls from Your Phone Your Administrator can enable disable a feature on your phone that allows incoming calls to be diverted to another phone if required When an outgoing call from your phone is being diverted to another destination i e via call forward the phone displays the Caller ID phone number and or caller name of the new destination and the reason for the call diversion Similarly at the new destination the Caller ID of the original call destination displays Call Diversion Example Tim calls Mark at x400 Mark s phone is busy Mark s phone diverts the incoming call to another destination Roger x 464 Tim s phone displays name and extension of where the call is being diverted to and reason for diverting the call The screen scrolls between Screen 1 and Screen 2 Roger s phone accepts the call and displays the name and number of the phone the
172. n Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Softkeys Configuration Key Type Label Value Line Idle Connected Incoming Outgoing Busy 1 Speeddial Conf v Test 5551212 5 v 2 None v i 23 BLF v 1 v 4 Flash v 5 None v 6 None v Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Speed Dial Conf 41 001451 00 REVOO 07 2011 100 Line Keys Programmable Keys and Softkeys 4 Inthe Label field enter a label for the Speed Dial Conf key 5 In the Value field enter the speed dial extension or the extension to add to the conference for example B551212 6 In the Line field select the line for which you want to use the key functionality Valid values are e global e 1through9 7 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 8 Select from Key 1 through Key 6 9 Inthe Type field select Speed Dial Conf 10 In the Value field enter the speed dial extension or the extension to add to the conference for example 5551212 11 In the Line field select the line for which you want to use the key functionality Valid values are e global e 1through9 Expansion Module Keys 12 Select from Key 1 through Key 36 M670i or Select from Key 1
173. ncoming calls for this account to the specified phone number regardless of the state of the phone The phone can be in the Busy or No Answer states or can be in the idle state The phone still forwards all calls to the specified number The Busy option call forwards incoming calls only if the account is in the busy state The calls are forwarded to the specified phone number The No Answer option call forwards incoming calls only if the account rings but is not answered in the defined number of rings The call gets forwarded to the specified number Note You can use the Busy and No Answer states together using different forwarding phone numbers If these states are enabled for an account the All state is disabled and the phone is in the busy state when a call comes in the phone can forward the call to the specified phone number for example voicemail If there is no answer on the phone after the specified number of rings the phone can forward the call to a different specified number such as a cell phone number 15 For each account in the Number field enter the phone number for which you want the incoming calls to forward to if the phone is in the specified state If using the Account mode or Custom mode you can enter different phone numbers for each account Notes 1 If you selected Account mode in step 5 you can enable disable each account or all accounts as applicable You can enter di
174. ne has been set up so that you can alternate between the speakerphone and the headset by pressing G See the section Set Audio on page 31 for instructions on how to change the Set Audio option Why can t I get a dial tone Check for any loose connections and that the phone has been installed properly For installation instructions please refer to the Installation and Setup section in the Aastra 6735i Installation Guide provided with your phone Why doesn t my phone ring Check the ring volume on your phone It may be turned down or turned off To adjust the ringer volume setting press the volume button when the phone is on hook and idle For more information refer to the Adjusting Volume section in the Aastra 6735i Installation Guide provided with your phone Why is the light not coming on with a new Voice Mail Message Your phone system or service provider must provide Visual Message Waiting service for this function to work Check with your System Administrator for more information Why is my handset not working Check to ensure that the handset cord is fully connected to both the phone and handset See the section Connecting a Handset or Headset in the Aastra 6735i Installation Guide for information What are services and how do use them Services on the IP phone include e XML Applications e Callers List e Directory List e Voicemail See the section Services Key on page 102 more in
175. ne number associated with the line for which the voicemail account is registered From a selected item in the Voicemail list you can also lift the handset go offhook to make an outgoing call using the voicemail access phone number 163 41 001451 00 REVOO 07 2011 Additional Features Additional Features This section describes additional features you can use on the 6735i phone Star Codes All of the main call handling and extension management features using star codes can be set on your phone by your Administrator Contact your System Administrator for more information If these have not been set up you can dial any star code commands on the 6735i phone the same way you would on a reg ular telephone Suppress DTMF Playback A feature on the IP phones allows you to enable or disable the suppression of DTMF playback when a number is dialed from the softkeys When suppression of DTMF playback is disabled and you press a softkey the IP phone dials the stored number and dis plays each digit as dialed in the LCD window When the suppression of DTMF playback is enabled the IP phone dials the stored number and displays the entire number immediately in the LCD window allowing the call to be dialed faster DTMF playback suppression is enabled by default Disabling suppression of DTMF playback can be configured using the Aastra Web UI 41 001451 00 REVOO 07 2011 164 Additional Features Configuring Suppression of DTMF Playback
176. ng procedure to configure an XML key on the 6735i IP Phone The procedure shows the softkey screen as an example 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Softkeys Configuration Key Type Label Value Line Idle Connected Incoming Outgoing Busy 1 XML Test htto 10 70 3 7 emlim m M a 1 2 Pickup 3 Speeddial 11 None 13 None 14 None g G S i S e ei e S LS eS S eS s S e S e e e 20 None A XML Application URI http 216 94 98 90 xml menu mymenu php source XML Application Title XML Menu BLF List URI Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select XML 4 Inthe Label field enter a label to apply to this key 5 Inthe Value field enter a URI s to apply to this key Note Contact your System Administrator for the appropriate value s to enter in the Value field 6 In the state fields check enable or uncheck disable the states you want to apply to this softkey 7 Inthe XML Application URI field enter the applicable URI s Note Contact your System Administrator for the appropriate value s to enter in the XML Application URI field 41 001451
177. nt e Phone e Custom The following paragraphs describe account based DND and CFWD e DND Account Based Configuration e Call Forward Account Based Configuration DND Account Based Configuration Do Not Disturb DND is a feature on the phone that prevents the phone from ringing and receiving incoming calls When DND is enabled with call forwarding CFWD any incoming calls can be call forwarded to voicemail or another number See Call Forward Account Based Configuration on page 149 for more information about call forwarding to other numbers On the 6735i you can set DND on the phone side for a specific account or for all accounts on the phone You can set three modes for DND using the Aastra Web UI at the path Basic Settings gt Preferences gt General gt DND Key Mode Account Phone default and Custom DND performs according to the mode you set You can then configure a DND key for the phone or for an expansion module using the Aastra Web UI at the path Oper ation gt Softkeys Keys and XML or Operation gt Programmable Keys You can enable and disable DND by toggling the key or by setting DND for a specific account at the path Basic Settings gt Account Configuration Once you enable DND DND displays on the LCD for the applicable account Services Dir Callers Le Screenname DND On Tues Jan1 10 00am DND Note If there is only one account configured on the phone then the mode setting is ignored and the
178. ntified in the list below Programmable Keys Allows you to configure up to 6 top programmable keys By default Keys 1 through 4 are programmed as Services Directory Callers List and Intercom respectively You can configure any of the six keys with the functions identified in the list below Available Functions for Softkeys and Programmable Keys None Pickup Line Last Call Return Icr Speed Dial Call Forward Do Not Disturb DND BLF Xfer Busy Lamp Field BLF Speed Dial Xfer BLF List Speed Dial Conf Auto Call Distribution ACD Directory Directed Call Pickup Callers List Extensible Markup Language XML Incom Intercom Flash Services Sprecode Phone Lock Park Paging Empty Keypad Speed Dial Allows you to assign a speed dial number to a specific digit on the phone s keypad for speed dialing purposes Expansion Module Allows you to configure an additional 36 softkeys with a M670i Expansion Module or an additional 60 softkeys with a M675i Expansion Module if it is attached to the phone This option displays on the side menu of the Aastra Web UI only if an Expansion Module is attached Not all functions in the table above apply to the Expansion Modules Directory Allows you to copy the Callers List and Directory List from your IP phone to your PC Reset Allows you to restart the IP phone when required 41 001451 00 REVOO 07 2011 18 Methods for Customizing Your Phone Headings Descriptions
179. o using the IP Phone UI use that new password to log into the Aastra Web UI using the Aastra Web UI use that new password when changing the user password via the IP Phone UI Note Valid values when creating or changing a password are 0 to 4294967295 integers only symbols and alpha characters are not allowed Default password is an empty string field is blank Setting a User Password Q IP Phone UI Note If required use the following keys while entering a password Backspace softkey moves cursor back a space and deletes characters e Clear softkey clears entire field of all characters e Quit softkey cancels the password changing process without saving 1 Press on the phone to enter the Options List Select User Password and press Select At the Current Password prompt enter the current user password and press Enter At the New Password prompt enter the new user password and press Enter u A W N At the Re enter Password prompt re enter the new user password and press Enter A message Password Changed displays on the screen ww Aastra Web UI 1 Click on Operation gt User Password Reset User Password Please enter the current and new passwords Current Password New Password Password Confirm eeccccccce Save Settings 2 In the Current Password field enter the current user password Note By default the user name is user all
180. o edit 63 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys 4 ress anon configured softkey programmable key keypad key or expansion module key The following screen displays Enter Name Enter Number Line 1 Save Backspace ABCP Cancel Note You can press the Cancel softkey at anytime during the speed dial programming to cancel and not save the speed dial information 5 Pin the Enter Name field enter a name to apply to the speed dial key Use the keypad keys to enter the name Continue to press the keypad keys to access the next letter for that key i e press 2 three times to access C Press B gt to move to the next space or wait for the cursor to automatically advance to the next position To insert a space between letters press B gt To backspace and erase a mistake press the Back space softkey Note The phone automatically uses an uppercase letter for the first letter of each word and a lowercase letter for all sub sequent letters in the word If necessary use the ABC 4 softkey to specify uppercase letters or lowercase letters when entering the name You can enter up to 16 letters in the Enter Name field 6 Press the W key to move to the next field 7 Inthe Enter Number field enter a number for the speed dial key using the keypad keys You can enter up to 16 numbers in the Enter Number field Enter Name John Smith Enter Number I Note When
181. o the specified number Valid values are 1 through 20 Default is 1 When using the Account mode or Custom mode you can enter a different number of rings for each account If you use the Aastra Web UI to change the Call Forward Key Mode to Phone all accounts synchronize to Account 1 17 Click Save Settings The changes takes affect immediately without a reboot Using CFWD via the IP Phone UI Once CFWD is enabled on your phone you can access and change the configuration using the IP Phone UI or the Aastra Web UI You can access the CFWD menus by pressing a pre configured Call Forward key or by selecting Options gt Call For ward from the IP Phone UI The following procedure assumes you have already configured a CFWD key AND assumes there are three accounts config ured on the phone Notes 1 If there is no CFWD key configured on the phone or it is removed you can still enable CFWD via the IP Phone Ul at the path Options gt Call Forward 2 If there is only one account configured on the phone then the mode setting is ignored and the phone behaves as if the mode was set to Phone 3 Using the Aastra Web UI if you change the CFWD key mode to Phone all accounts synchronize to the current set ting of Account 1 CFWD in Account Mode 1 Use the RIGHT and LEFT arrow keys to scroll through each account Services Services Services Dir Dir Dir Callers Callers Callers El Screenname L2 Screenname2 L3 Scre
182. ock on the IP Phone UI e Atthe path Operations gt Phone Lock on the Aastra Web UI e Ataconfigured key on the phone For more information about configuring a Lock Unlock key on your phone see Pag ing Key Sends the RTP Stream on page 110 Use the following procedures to lock an IP phone and prevent it from being used or configured Q IP Phone UI 41 001451 00 REVOO 07 2011 202 Troubleshooting Solutions Lock the Phone 1 Press on the phone to enter the Options List 2 Select Phone Lock and press Enter 3 Press p gt to set the phone to lock 4 Press on the phone The following message displays Phone is locked Unlock the Phone 1 Press on the phone to enter the Options List 2 Enter your user password and press Enter The phone unlocks w Aastra Web UI Lock the Phone 1 Click on Operation gt Phone Lock Phone Lock Lock or unlock the phone Emergency Dial Plan Lock the phone Reset User Password Save Settings 2 In the Lock the Phone field click Lock The phone locks dynamically and displays the following message Phone is locked Unlock the Phone 1 Click on Operation gt Phone Lock 2 In the Unlock the Phone field click Unlock The phone unlocks dynamically and displays the following message Phone is unlocked 203 911 999 112 110 Lock 41 001451 00 REVOO 07 2011 Limited Warranty Aastra Telecom wa
183. ogrammable Keys or Click on Operation gt Expansion Module lt N gt Softkeys Configuration Key Type Label Value Line Idle Connected Incoming Outgoing Busy 1 Auto call distribution Test 4 v 2 None v 3 Line v 5 v M 4 Empty v 5 Speeddial v 1 v 6 None v Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Auto call distribution 4 Inthe Label field enter a label to apply to this ACD key 5 In the Line field select a line to apply Automatic call distribution Valid values are 1 through 9 6 In the state fields check enable or uncheck disable the idle state for this softkey Programmable Keys Note It is recommended you configure no more than a single ACD programmable key or Expansion Module key per IP phone 7 Select from Key 1 through Key 6 8 In the Line field select a line to apply Automatic call distribution Valid values are 1 through 9 Expansion Module Keys 9 Select from Key 1 through Key 36 M670 or Select from Key 1 through Key 60 M675i 10 M675i In the Label field enter a label to apply to this ACD key 11 In the Line field select a line to apply Automatic call distribution Valid values are 1 through 9 12 Click Save Settings Using the ACD Feature on your IP Phone The ACD feature allows you to login to a phone queue in order to receive di
184. om Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675 11 In the Line field select a line for which to apply this key Valid values are e global e 1through9 Note The Value field is not required The BroadWorks BLF List name is configured in the BLF List URI field instead 12 In the BLF List URI field enter the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user For example my6735i blf list as broadworks com Note Contact your System Administrator for the BLF List URI 13 Click Save Settings 41 001451 00 REVOO 07 2011 74 Line Keys Programmable Keys and Softkeys Automatic Call Distribution ACD Key for Sylantro Servers The 6735i and any attached Expansion Modules support Automatic Call Distribution ACD for Sylantro servers The ACD feature allows the Sylantro server to distribute calls from a queue to registered IP phone users agents To use the ACD feature on an IP phone you must first configure an ACD softkey programmable key or expansion mod ule key When you want to subscribe to a queue in order to receive incoming calls you press the ACD key and the IP phone UI prompts you to specify the following information e User ID the phone number s used to login into the queue e Password the password used to login to the queue e Available unavailable shows the current status of the IP phone Specifies if
185. om shall not be liable for any incidental or consequential damages including but not limited to loss damage or expense directly or indirectly arising from the customers use of or inability to use this telephone either separately or in combination with other equipment This paragraph however shall not apply to consequential damages for injury to the person in the case of telephones used or bought for use primarily for personal family or household purposes This warranty sets forth the entire liability and obligations of Aastra Telecom with respect to breach of warranty and the warranties set forth or limited herein are the sole warranties and are in lieu of all other warranties expressed or implied including warranties or fitness for particular purpose and merchantability Warranty Repair Services Should the set fail during the warranty period e In North America please call 1 800 574 1611 for further information e Outside North America contact your sales representative for return instructions You will be responsible for shipping charges if any When you return this telephone for warranty service you must present proof of purchase After Warranty Service Aastra Telecom offers ongoing repair and support for this product This service provides repair or replacement of your Aastra Telecom product at Aastra Telecom s option for a fixed charge You are responsible for all shipping charges For fur ther information and shipping instruc
186. ome of your settings Check with your System Administrator before changing the Administrator only options Hold key Places an active call on hold To retrieve a held call press the call appearance Hold Qa button beside the light that is flashing Redial key Redials up to 100 previously dialed numbers Pressing the Redial key twice simultaneously redials the last dialed number a 2 2 a Volume control key Adjusts the volume for the handset headset ringer and handsfree speaker Line Call Appearance key Connects you to a line or call The Aastra 6735i IP phone sup ports up to 4 line keys Handsfree key Activates Handsfree for making and receiving calls without lifting the f j handset When the audio mode option is set this key is used to switch between a headset ed 3 and the handsfree speakerphone Mute key Mutes the microphone so that your caller cannot hear you the light indicator flashes when the microphone is on mute g Navigation keys Pressing the UP and DOWN arrow keys lets you view different status and text messages on the LCD display if there is more than 1 line of status text messages These buttons also let you scroll through menu selections such as the Options List Pressing the LEFT and RIGHT arrow keys lets you view the different line call appearances While in the Options List these keys allow you to exit or enter the current option When you are editing
187. oming call and call forward is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the call 8 Press DONE in the CFWD State Screen to save all changes 9 Press DONE in the CFWD Mode Screen to save all changes 41 001451 00 REVOO 07 2011 156 Managing Calls CFWD in Phone Mode Use the RIGHT and LEFT arrow keys to scroll through each account In the above example Screenname1 Screenname2 and Screenname3 are three accounts configured on the phone Services Services Services Dir Dir Dir Callers Callers Callers 1 Screenname L2 Screenname2 B Screenname3 CFWD All CFWD All CFWD All Tues Jan1 10 00am Tues Jan1 10 00am Tues Jan1 10 00am Call Fwd Call Fwd Call Fwd A Screenname1 2 and 3 have CFWD All enabled Note In Phone mode when you change the call forward configuration for an account the change applies to all accounts 1 Press the Call Forward key The Call Forward menu displays Use the UP and DOWN arrow keys to scroll through each state type Services Indicates Dir CFWD Enabled Callers Call Forward Mode Call Forward Indicates Mode Screen l R no CFWD phone 3 No eae y number configured Change CopytoAll All Off Cancel Indicates All On Done CFWD Disabled In the above example CFWD All is enabled as indicated by a check mark Vv CFWD Busy is enabled but no call forward phone number is config
188. on the 6735i using the Aastra Web UI only If you set a key to use BLF List you must also enter a BLF List URI at Operation gt Softkeys and XML gt Services The BLF List URI is the name of the BLF list defined on the BroadSoft BroadWorks Busy Lamp field page for your particular user For example my480i blf list as broadworks com The value of the BLF List URI parameter must match the list name con figured Otherwise no values display on the 6735i screen and the feature is disabled ba Aastra Web UI Use the following procedure to set a key to function as BLF List The procedure shows the softkey screens as an exam ple 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Softkeys Configuration Key Type Label Value Line Idle Connected Incoming Outgoing Busy BLFiList 3 vl M wy I I Tl Jk m M M M M Pickup Speeddisl None None None None None oo y Oo Oo Fe WY ON None 10 None 11 None 12 None 13 None 14 None 15 None 16 None 17 None 18 None 19 None GS S 1S VS Hy S ES Si eS 1 1S Ss 1S HS ES EST HS IS HS 20 None XML Application URI XML Application Title BLF List URI my6755i bliflist as broadworks com
189. one rejects the incoming intercom call and sends a busy signal to the caller Play Warning Tone Allows you to enable or disable a warning tone to play when the phone receives an incoming intercom call on an active line Allow Barge In Allows you to enable or disable how the phone handles incoming intercom calls while the phone is on an active call For more information about the incoming Intercom features and for procedures on setting these features see Incoming Intercom Call Features on page 181 Redial amp IP Phone UI e Press to dial the most recent number you dialed from the phone e If you are off hook and press ae the last number you called is called back e If you are on hook and press D a Redial Directory list appears on screen The redial list is available during active calls It stores up to the last 100 numbers you called allowing you to scroll through and select the number you wish to redial Note Your System Administrator can set your Redial key to speed dial a specific number Contact your System Administrator for more information Accessing the Redial List Q IP Phone UI 1 If you are off hook and press g the telephone automatically dials the last number you called 2 Ifyou are not onthe phone press ca to display the most recently dialed number and use Wand A to scroll through the list to view the other numbers 3 Press W to see the second most recently dialed number
190. only 10 To receive RTP steams for Group Paging you must also configure the Paging Listen Addresses parameter at the path Basic Settings gt Preferences gt Group Paging RTP Settings For more information about setting this parameter see Group RTP Paging receives RTP streams on page 183 Expansion Module Keys 11 Select from Key 1 through Key 36 M670i 1 or Select from Key 1 through Key 60 M675i 11 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys 12 In the Type field select Paging 13 M675i In the Label field enter a label to apply to this key 14 In the Value field enter a multicast IP address and a port number for the Paging key When you press this key the phone initiates an outgoing multicast RTP session to the specified address using the specified port For example 239 0 1 15 10000 Notes 1 When you select Paging for the Type field the Line field is disabled 2 The Value field allows for one multicast address entry only 15 To receive RTP steams for Group Paging you must also configure the Paging Listen Addresses parameter at the path Basic Settings gt Preferences gt Group Paging RTP Settings For more information about setting this parameter see Group RTP Paging receives RTP streams on page 183 16 Click Save Settings to save your changes Using the Paging Key The following procedure describes
191. oon as you press a new line call appearance button If you have more than one call on hold you can reconnect to a held call by pressing the line call appearance button where that call is being held Press Ce to disconnect the call Retrieving a Held Call If you have more than 1 call on hold you can scroll through the held call information by pressing lt and navigation keys To reconnect to a call press the line call appearance button where that call is being held If you press the call line appearance button again you disconnect from the call Transferring Calls Blind Transfer A blind transfer is when you transfer a call directly to another extension without consulting with the person receiving the call To do this simply complete the transfer immediately after you have entered the number The call goes directly to the extension or outside line you transferred to If the party you are transferring the call to does not answer the transferred call rings back to your extension Consultative Transfer You also have the option to consult with the person you are transferring the call to before you complete the transfer To do this simply remain on the line until the receiving party answers the call After consulting with the receiving party you can either complete the transfer or cancel the transfer to go back to the original call Q IP Phone UI When you lift the handset on the phone the Transfer key displays on the bottom set of so
192. or 5 In the state fields check enable or uncheck disable the Connected state for this softkey 6 Select from Key 1 through Key 20 7 In the Type field select Pickup 91 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys 8 In the Label field enter a label for the pickup softkey Note The Value and Line fields are configured by the Administrator 9 In the state fields check enable or uncheck disable the states you want to apply to this softkey 10 Click Save Settings 11 Click on Reset then click Restart to restart the IP phone and apply the changes Programmable Keys 12 Select from Key 1 through Key 6 13 In the Type field select Park 14 In the Value field enter the appropriate value for accessing specific services from the server Note The Value and Line fields are configured by the Administrator 15 Select from Key 1 through Key 6 16 In the Type field select Pickup 17 In the Value field enter the appropriate value for accessing specific services from the server Note The Value and Line fields are configured by the Administrator 18 Click Save Settings 19 Click on Reset then click Restart to restart the IP phone and apply the changes Expansion Module Keys 20 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 21 In the Type
193. or on a specific line or on all lines on the IP phone Note Message Waiting Indicator Line parameter is set to ALL lines by default 1 Click on Basic Settings gt Preferences gt General Preferences General Suppress DTMF Playback Display DTMF Digits Play Call Waiting Tone Stuttered Dial Tone XML Beep Support Status Scroll Delay seconds Incoming Call Interrupts Dialing Switch UI Focus To Ringing Line Call Hold Reminder During Active Calls Call Hold Reminder Call Waiting Tone Period Preferred line Preferred line Timeout seconds Goodbye Key Cancels Incoming Call Message Waiting Indicator Line DND Key Mode Call Forward Key Mode M Enabled Cl Enabled M Enabled M Enabled Ml Enabled Bo C Enabled M Enabled Cl Enabled Cl Enabled 0 ee Enabled A m Phone Account i 2 The Message Waiting Indicator Line field is set to ALL lines by default If required change the setting to a specific line by selecting a line from the list Valid values are All and lines 1 through 9 3 Click Save Settings 41 001451 00 REVOO 07 2011 180 Additional Features Incoming Intercom Call Features Incoming Intercom By default the IP phone allows incoming intercom calls to be automatically answered without having to set up an Icom key on your phone The phone automatically plays a warning tone when it receives an incoming intercom call It also mutes the microphone If the int
194. ores the callerlist csv file to your computer in comma separated value CSV format 143 41 001451 00 REVOO 07 2011 Managing Calls You can use any spreadsheet application to open the file for viewing The following is an example of a Callers List in a spreadsheet application This file displays the name phone number and the line that the call came in on E callersList csv A John 41373 Tim 41376 Carol 4443245 Tom 41356 Download the Callers List Use the following procedure to download the Callers List to your PC using the Aastra Web UI ww Aastra Web UI 1 Click on Operation gt Directory Directory Files Available for Download Directory List Save As Callers List 2 In the Callers List field click on Save As A File Download message displays 3 Click OK 4 Enter the location on your computer where you want to download the Callers List and click SAVE The callerslist csv file downloads to your computer 5 Use a spreadsheet application to open and view the Callers List 41 001451 00 REVOO 07 2011 144 Managing Calls Account Configuration DND and Call Forwarding The 6735i has a feature that allows you to configure Do Not Disturb DND and call forwarding CFWD for multiple accounts on the phone You can set specific modes for the way you want the phone to handle DND and CFWD The three modes you can set on the phone for these features are e Accou
195. p Use the following procedure to view the status of your phone using the IP Phone UI amp IP Phone UI 1 Press on the phone to enter the Options List 2 Select Phone Status 3 Select the option you want to view e IP amp MAC Address e LAN Port e PC Port e Firmware Info e Error Messages The option you select displays to the LCD Use the A and keys to scroll the through the LCD display 41 001451 00 REVOO 07 2011 20 Phone Status Finding Your Phone s IP Address If you want to access your phone s options using an Internet browser you need to enter the IP address of the phone in the browser to open the Aastra Web UI Use the following procedure to find your phone s IP address Q IP Phone UI 1 Press to enter the Options List 2 Scroll to Phone Status and press Select Options List 1 Call Forward 2 Preferences 3 Phone Status 4 User Password Select 3 Scroll to IP amp MAC Addresses and press Select Phone Status F 1 IP amp MAC Addresses 2 LAN Port 3 PC Port 4 Firmware Info 5 Error Messages Select The IP address of your 6735i IP phone displays in the IP Address field IP amp MAC Addresses IP Address 192 168 0 100 MAC Address 00 44 7D 18 03 26 21 41 001451 00 REVOO 07 2011 Phone Status Phone Status via the Aastra Web UI Use the following procedure to view the phone status via the Aastra Web UI la Aastra Web
196. p Keys programmable hard keys up to 6 programmable functions the following illustration shows the default functions e 6 Bottom Keys programmable state based softkeys up to 20 programmable functions Services CJ D dC Intercom Directory C D dC None Callers List C D a C None h s Programmable kys T None D aC None None D aC None None D i aC None benm Ren ad state based Note If a M670i or M675i Expansion Module s is attached to the phone you can configure up to an additional 36 softkeys on each M670i Expansion Module and up to 60 softkeys on each M675i Expansion Module The 6735i IP Phone allows up to 3 expansion modules on each phone For more information about expansion modules see Model M670i and M675i Expansion Modules on page 196 You can use the Aastra Web UI only to configure key functions The following table lists the functions you can set on the programmable keys and softkeys and provides a description for each function Key Function Description None Indicates no setting for the key Line Indicates the key is configured for line use Speed Dial Indicates the key is configured for speed dial use You can also configure a prefix for a speed dial number Do Not Disturb Indicates the key is configured for do not disturb on the phone Busy Lamp Field BLF Indicates the key is configured for Busy Lamp Field BLF use
197. phone system by your System Administrator and should be scheduled during non business hours or slow call periods Important Do not unplug or remove power to the phone while it is checking or installing firmware and config uration information If language packs were loaded to your phone by your System Administrator the following screen displays during startup AASTRA Downloading Language Packs 41 001451 00 REVOO 07 2011 4 Getting Started When the configuration update is complete the phone displays the following screens and then displays the Idle screen AASTRA AASTRA Network Dep AASTRA AASTRA Done SIP L1 John Smith Sat Jan1 12 18am Idle Screen Network Connected Network Disconnected If your phone is successful when connecting to the network the following screen displays before changing to the Idle screen L1 John Smith Network Connected Sat Jan 1 12 18am 5 41 001451 00 REVOO 07 2011 Getting Started If your phone did not successfully connect to the network the Network Disconnected prompt appears on the display and the telephone status light turns on ti John Smith Network Disconnected Sat Jan 1 12 18am Check that the cables are tightly connected to the phone and to the wall jack The phone should automatically detect when it is reconnected and displays the Network Connected prompt for a few seconds However if changes have been made to your phone s network settings yo
198. pport M Enabled Status Scroll Delay seconds 5 o Incoming Call Interrupts Dialing F Enabled Switch UI Focus To Ringing Line M Enabled Call Hold Reminder During Active Calls Cl Enabled Call Hold Reminder E Enabled Call Waiting Tone Period 0 Preferred line 1 x Preferred line Timeout seconds 0 Goodbye Key Cancels Incoming Call Enabled Message Waiting Indicator Line an DND Key Mode Phone w Call Forward Key Mode Account w 2 In the Preferred Line field select a preferred line to switch focus to after incoming or outgoing calls end on the phone Default is 1 Valid values are e None disables the preferred line focus feature e 1to9 For example if you set the preferred line to 1 when a call incoming or outgoing ends on the phone on any line the phone switches focus back to Line 1 3 In the Preferred Line Timeout field enter the amount of time in seconds that the phone switches back to the preferred line after a call incoming or outgoing ends on the phone or after a duration of inactivity on an active line Default is 0 Valid values are e 0to0 999 4 Click Save Settings Goodbye Key Cancels Incoming Calls The 6735i has a feature that allows you to configure the Goodbye key to drop a second incoming call or ignore incoming calls presented to the phone when you are on an active call The parameter is called Goodbye Key Cancels Incoming Call and is configurable via the Aastra Web UI If you
199. ra Web UI if you make changes to that initial account the changes apply to all accounts on the phone e Custom The Custom mode allows you to configure CFWD for a specific account or all accounts You can configure a specific mode All Busy and or No Answer for each account independently or all accounts On the 6735i you can set all accounts to All On All Off or copy the configuration for the account in focus to all other accounts using a CopytoAll softkey Note If there is only one account configured on the phone then the mode setting is ignored and the phone behaves as if the mode was set to Phone You can enable different CFWD rules modes independently for example you can set different phone numbers for Busy All and NoAnswer modes and then turn them on off individually The following table describes the key and Message Waiting Indicator MWI LEDs when you enable CFWD on the IP Phone Key LED Behavior MWI LED Behavior for All Modes for All Modes CFWD key LED RED if CFWD All CFWD Busy or CFWD MWI LED ON if current account in focus has CFWD ALL No Answer is enabled for the account in focus enabled CFWD key LED OFF if any CFWD mode is disabled MWI LED OFF if CFWD All is disabled Note If you make changes to the configuration for CFWD via the IP Phone UI you must refresh the Aastra Web UI screen to see the changes 41 001451 00 REVOO 07 2011 150 Managing Calls Configuring CFWD Using the Aastra We
200. rance light flashes quickly for the incoming call L1 John Smith Tue May 17 10 19am Keri March Answering an Incoming Call Q IP Phone UI To answer the call e For handsfree operation press Co or the line call appearance button for the incoming call e Press for handsfree or headset operation e Lift the handset for handset operation Note The audio mode setting you have selected in the options list under Headset Settings determines if the call goes to handsfree or headset operation For more information see the section Customizing Your Phone on page 24 If the phone is already connected to a call pressing the line call appearance button for the new incoming call automati cally places the connected call on hold and answers the new call To reconnect to a party press the line call appearance button for that call If you cannot answer the call the caller goes to voicemail if voicemail has been configured for your extension Note The key can be used to cancel the call pickup procedure Sending an Incoming Call to Voicemail You can send an incoming call directly to voicemail without answering the call To do this press Ce without picking up the handset If you re already on the phone your incoming call should go directly to voicemail Your phone screen dis plays a voicemail icon lt 4 along with the number of waiting messages if you have unheard messages example 1 x4 121 41 00145
201. ration you may have made without saving To cancel a configuration you must press this CANCEL key before pressing the DONE key 41 001451 00 REVOO 07 2011 Managing Calls 3 In the CFWD No Answer state press the CHANGE key for the mode you selected in step 2 This displays the Call Forward State screen In the following example the CFWD All state is ON Services Dir Callers Call Forward Mode NoAns State gt On Number 5551212 No Rings 1 Change Cancel Done Call Forward State Screen Services Dir Callers Call Forward Mode NoAns State gt Off Number 5551212 No Rings 1 Change Cancel Done Services Dir Callers Call Forward Mode NoAns State Off Number 5551212 No Rings 1 Backspace Cancel Done Services Dir Callers Call Forward Mode NoAns State Off Number 5551212 No Rings 3 Change Cancel Done Change the State Change the Number Change the No Rings 4 Press the CHANGE key in the CFWD State screen With the cursor in the State field toggle the state ON and OFF by pressing the CHANGE key 5 Use the DOWN arrow key to scroll to the Number field Enter a phone number to apply to the current state in focus When the phone is in the state you specified and a call comes into the phone it forwards the call to the number you specify Use the BACKSPACE key if required to delete characters 6 Use the DOWN arrow key to sc
202. re is no CFWD key configured on the phone or it is removed you can still set the CFWD modes via the IP Phone Ul at the path Options gt Call Forward 51 41 001451 00 REVOO 07 2011 10 Click on Basic Settings gt Preferences gt General Preferences General Suppress DTMF Playback Display DTMF Digits Play Call Waiting Tone Stuttered Dial Tone XML Beep Support Status Scroll Delay seconds Incoming Call Interrupts Dialing Switch UI Focus To Ringing Line Call Hold Reminder During Active Calls Call Hold Reminder Call Waiting Tone Period Preferred line Preferred line Timeout seconds Goodbye Key Cancels Incoming Call Message Waiting Indicator Line DND Key Mode Call Forward Key Mode Managing Calls V Enabled Cl Enabled M Enabled V Enabled V Enabled 5 4 Cl Enabled M Enabled Cl Enabled Cl Enabled lo 1 M jo M Enabled Alt i Phone Account 11 In the Call Forward Key Mode field select a call forward mode to use on the phone Valid values are Account Phone Custom Default is Account e Account default The account mode allows you to configure CFWD on a per account basis Pressing a configured CFWD key applies to the account in focus e Phone The Phone mode allows you to set the same CFWD configuration for all accounts All Busy and or No Answer When you configure the initial account the phone applies the configuration to all other accounts In the Aastra Web UI
203. res Line Keys and Idle Screens State Call LED Call Caller ID Non Call LED Non Call Caller ID Idle N A N A Off N A Seized Solid Green None Solid Red None Progressing outgoing call Green Called Part7 Solid Red None Alerting incoming call Blinking Unselected Red N A Active Solid Green Far end Solid Red Far end Held Slow Flashing Green Far end Slow Flashing Red Far end Hold private Slow Flashing Green Far end Solid Red Far end Bridge active Solid Green Far end Solid Red Far end Bridge held Slow Flashing Green Far end Solid Red Far end Softkey Line Keys State Call Icon Call LED Non Call Icon Non Call LED Idle Small circle None Small circle None Seized N A N A Sold Circle Solid Red Progressing outgoing call Empty circle Solid Red Sold Circle Solid Red Alerting incoming call Empty blinking circle Flashing Red N A N A Active Empty circle Solid Red Sold Circle Solid Red Held Reverse empty blinking circle Slow Flashing Red Sold Reverse Circle Slow Flashing Red Hold private Reverse empty blinking circle Slow Flashing Red Sold Circle Solid Red Bridge active Empty circle Solid Red Sold Circle Solid Red Bridge held Reverse empty blinking circle Slow Flashing Red Sold Circle Solid Red Programmable Line Keys State Call Icon Call LED Non Call Icon Non Call LED Idle Small circle None Small circle None Seized N A N A Sold Circle Solid Red
204. roll to the No Rings field Press the CHANGE key to select the number of rings to apply to the phone for call forwarding incoming calls Valid values are 1 to 20 Default is 1 When the phone receives an incoming call and call forward is configured on the phone the phone rings the number of times you specify in the No Rings screen and then forwards the call 7 Press DONE in the CFWD State Screen to save all changes 8 Press DONE in the CFWD Mode Screen to save all changes Note In Phone mode the configuration applies to all the accounts on the phone 41 001451 00 REVOO 07 2011 158 Managing Calls CFWD in Custom Mode 1 Use the RIGHT and LEFT arrow keys to scroll through each account Services Services Services Dir Dir Dir Callers Callers Callers L1 Screenname1 L2 Screenname2 3 Screenname3 CFWD All CFWD Busy Tues Jan1 10 00am Tues Jan1 10 00am Tues Jan1 10 00am Call Fwd Call Fwd Call Fwd Inthe above example Screenname1 Screenname2 and Screenname3 are three accounts configured on the phone Screenname1 has CFWD All enabled Screenname2 has CFWD Busy enabled and Screenname3 has CFWD dis abled as indicated by no message displayed 2 With the account in focus on the IP Phone UI press the Call Forward key The Call Forward Account screen displays which lists all the accounts on the phone Use the UP and DOWN arrow keys to scroll through each account Services
205. rrants this product against defects and malfunctions during a one 1 year period from the date of orig inal purchase If there is a defect or malfunction Aastra Telecom shall at its option and as the exclusive remedy either repair or replace the telephone set at no charge if returned within the warranty period If replacement parts are used in making repairs these parts may be refurbished or may contain refurbished materials If it is necessary to replace the telephone set it may be replaced with a refurbished telephone of the same design and color If it should become necessary to repair or replace a defective or malfunctioning telephone set under this warranty the pro visions of this warranty shall apply to the repaired or replaced telephone set until the expiration of ninety 90 days from the date of pick up or the date of shipment to you of the repaired or replacement set or until the end of the original war ranty period whichever is later Proof of the original purchase date is to be provided with all telephone sets returned for warranty repairs Exclusions Aastra Telecom does not warrant its telephone sets to be compatible with the equipment of any particular telephone company This warranty does not extend to damage to products resulting from improper installation or operation altera tion accident neglect abuse misuse fire or natural causes such as storms or floods after the telephone is in your posses sion Aastra Telec
206. rs or dis seminate or otherwise disclose the Software to third parties All Software furnished hereunder whether or not part of firmware including all copies thereof are and shall remain the property of Seller and its Suppliers and are subject to the terms and conditions of this agreement All rights reserved Customer s use of this software shall be deemed to reflect Customer s agreement to abide by the terms and conditions contained herein Removal or modification of trademarks copyright notices logos etc or the use of Software on any Equipment other than that for which it is intended or any other material breach of this Agreement shall automatically terminate this license If this Agreement is terminated for breach Customer shall immediately discontinue use and destroy or return to Seller all licensed software and other confidential or proprietary information of Seller In no event shall Seller or its suppliers or licensors be liable for any damages whatsoever including without limitation damages for loss of business profits business interruption loss of business information other pecuniary loss or consequential dam ages arising out of the use of or inability to use the software even if Seller has been advised of the possibility of such damages ii 41 001451 00 REVOO 07 2011 Content Software License Agreement 0 0 cece cece centre ttit t n nun te ene ents ents tne nnr ii CONLGINE sisi Gintraricinciadimencindindi
207. s The envelope icon M displays on the Idle State screen only if you have new messages waiting The number next to the envelope indicates how many new messages you have John Smith Sat Jan 1 12 18am Voicemail Ico Idle Screen To access your voicemail messages use the star codes for your system if a voicemail softkey has not been configured on your phone For more information on your system s star codes please refer to the documentation for the voicemail system you are using Screen Display After Picking Up the Handset When you pickup the handset the screen displays as follows John Smith This screen displays the following keys located on the bottom left of the screen e Dial e Conf Conference e Xfer Transfer These keys are static and cannot be changed A More softkey also displays at the bottom right of the screen if you have configured softkeys 41 001451 00 REVOO 07 2011 8 Getting Started For example in the illustration below the 6735i has several bottom softkeys configured on the idle screen A More key displays for you to view additional softkeys on another screen Also if you pick up the handset a More displays for you to view additional softkeys You can press the More softkey to toggle between the first and second screens to display all configured softkeys L1 Note John Smith Sat Jan 1 12 18am Idle Screen John Smith Jonn smith After Handset Pickup After Pr
208. s NOT setup as a speed dial key the phone displays an Invalid Key message However if you press and hold an empty digit key softkey or expansion module key set to NONE it initiates the Add a speed dial Key process allowing you to setup a new speed dial key For more information see Press and Hold to Create a Speed Dial applicable to programmable keys softkeys keypad keys expansion module keys on page 62 5 Edit the speed dial information as applicable and press SAVE 67 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys Notes 1 You can cancel out of the speed dial editing process at any time without saving by pressing the key or the Can cel key 2 You can delete a speed dial key by pressing the Remove key Editing a Speed Dial on a Softkey Programmable Key or Expansion Module Key la Aastra Web UI 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Softkeys Configuration Key Type Label Value Line Idle Connected Incoming Outgoing Busy 1 Speeddial Test 9051234567 2 v 2 Phone Lock v 3 Park v 4 Empty v 5 None v 6 None v 2 Select the key configured for speed dial 3 In the Value field edit the phone number extension or speed dial prefix to apply to this hard key If you enter
209. s configured to pick up parked calls when pressed Last Call Return Icr Indicates the key is configured for last call return when pressed Call Forward Indicates the key is configured as a Call Forward key When pressed the IP Phone UI dis plays the Call Forward menus BLF Xfer Indicates the key is configured as a simplified BLF key and a transfer key You can use this key to perform the BLF function or you can use it as a transfer key to transfer calls Speed Dial Xfer Indicates the key is configured as a simplified speed dial key and a transfer key You can use this key to perform speed dial functions or you can use it as a transfer key to trans fer calls Speed Dial Conf Indicates the key is configured as a speed dial key and a conference key You can use this key to speed dial from within a conference call and add the new call directly to the conference Directory Indicates the key is configured to access the Directory List Key 7 by Default Intercom Indicates the key is configured to be used for intercom calls Services Indicates the key is set to access Services such as Directory List Callers List Voicemail Key 8 by Default or any other XML applications set up by your System Administrator Phone Lock Indicates the key is configured as a phone lock key allowing you to press this key to lock unlock the phone Paging Indicates the key is configured as a Paging key When pressed t
210. s of the monitored extension If transferring a call to an extension fails a message Transfer Failed displays on the phone and you can reconnect the call get the call back by pressing the line key again BLF Xfer and Call Forward When the focused line is in the Ringing state pressing the BLF Xfer key forwards the call to the extension uncondi tionally disregarding the status of the monitored extension BLF Xfer and Speed Dial When the focused line and the monitored extension are idle pressing the BLF Xfer key causes the phone to go offhook and dial the number of the extension 41 001451 00 REVOO 07 2011 96 Line Keys Programmable Keys and Softkeys Configuring a BLF Xfer Key ww Aastra Web UI 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Softkeys Configuration Key Type Label Value Line Idle Connected Incoming Outgoing Busy 1 BLF Xfer Test 35 3 v 2 Speeddis v 1 yo Fi Fj Fj gog 23 Park v Fi 4 Pickup v o oO 5 None v 6 None v Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select BLF Xfer 4 In the Value field enter the monitored extension or the extension to transfer calls to for example 35 5 Inthe Line field select the line for which you want to use the key functionali
211. sable the states you want to apply to this softkey Programmable Keys 6 Select from Key 1 through Key 6 7 In the Type field select Callers List Expansion Module Keys 8 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i 9 In the Type field select Callers List 10 M675i In the Label field enter a label to apply to this key 11 Click Save Settings 107 41 001451 00 REVOO 07 2011 Intercom Key By default the 6735i has an Intercom key configured on key 4 of the top set of keys However using the Aastra Web UI you can assign the Intercom key to any key on the top or bottom keys on the phone a NS LT f ad FD bk Intercom Se ea Key id fi S offs i co es co You can use the Intercom key to automatically connect with a remote extension for outgoing calls and to answer an incoming intercom call Reference For more information about the Intercom key see Using Intercom on page 118 Configuring an Intercom Key ta Aastra Web UI Use the following procedure to configure a Callers List key on the 6735i IP Phone The procedure shows the programma ble key screen as an example Note By default the Intercom key is Key 4 on the Programmable keys 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable
212. sabling Live Dialpad amp IP Phone UI 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Live Dialpad Live Dialpad Live Dialpad is OFF Change Cancel Done 4 Use the Change softkey to turn the live dialpad ON or OFF 5 Press Done to save your setting 41 001451 00 REVOO 07 2011 30 Customizing Your Phone Set Audio The Set Audio option on the IP Phone allows you to set the audio mode for your IP phone It also allows you to set the volume level of the headset microphone You can set Audio on your IP phone using the IP Phone UI only Audio Mode The 6735i allows you to use a handset a headset or handsfree mode to handle incoming and outgoing calls The audio mode option provides different combinations of these three methods to provide maximum flexibility in handling calls There are four audio mode options you can set Audio Mode Option Description Speaker This is the default setting Calls can be made or received using the handset or handsfree speakerphone In handset audio mode pressing the button on the phone switches to handsfree speakerphone In Speaker audio mode lift the handset to switch to the handset Headset Choose this setting if you want to make or receive all calls using a handset or headset Calls can be switched from the handset to headset by pressing the button on the phone To switch from the headset to the hand
213. scasisscicazsyesavesssacesoisasenscanssscatebsstdencaaiecoaasisevbeadsvesss bad encrypted config BLF key BLF List key BLF List setting softkey for BLF setting softkey for BLF Xfer BLF Xfer key BLF Xfer softkeys for C call destination displaying eeessssessscscssseececssseeceesssecsessnssecesesneeeseesssesesennseeeeees 193 Call Forward key call forwarding softkeys for call hold reminder call hold reminder during active calls call waiting tone call waiting tone period callers list deleting entries in downloading to phone editing using using on phone Callers List key callers list key customizable Callers list softkey for saisccscassecscsssssozetbuasscctiaastelencusibvansasaseunsoidivescasiacescbescanstsveteaces calls receiving calls ending calls tr rnsferriMGi ssissisecssassasasssijascncssiciouissectaisatcocepassscsausajesonstotdlgoqsssisuaazastecianseanes 123 conferencing ending a 129 transfer remaining parties conferencing calls conferencing centralized Index 1 contrast level setting vascssssisssscecsosssssecsosssiniesnsstssscnodsatnonsssshansesssessasceaseaniaeedeasteiiee 27 D DOP KEY iisi ai N Ree eE NESSE Ea EN deleting a key dial plan emergency 5 dial ton s st ttered scscscassssssscssseancanvnnszovacesasedssvscasseaavdenvn ncetanssnisdanen nveadsouvnseeniacse dialing pre di
214. set lift the handset Speaker Headset Incoming calls are sent to the handsfree speakerphone first when the button is pressed By pressing the button again you can switch back and forth between the handsfree speakerphone and the headset At anytime lifting the handset switches back to the handset from either the handsfree speakerphone or the headset Headset Speaker Incoming calls are sent to the headset first when the a75 button is pressed By pressing the button again you can switch back and forth between the headset and the handsfree speakerphone At anytime lifting the handset switches back to the handset from either the headset or the handsfree speakerphone Headset Mic Volume The Headset Mic Volume option allows you to set the volume level for the headset microphone Setting Audio Mode and Headset Mic Volume amp IP Phone UI 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Set Audio 4 Select Audio Mode 31 Set Audio k 1 Audio Mode 2 Headset Mic Volume Select 41 001451 00 REVOO 07 2011 Customizing Your Phone 5 Select the audio mode you want to use on your phone Default is Speaker Valid values are e Speaker Default e Headset e Speaker Headset e Headset Speaker Audio Mode Speaker O Headset O Speaker Headset O Headset Speaker Cancel Done 6 Press Done to save your setting 7 Select Headset Mic Volume
215. softkey Press the W key to move to the next field 4 Inthe Line field select a line to apply to the speed dial key Enter Name John Smith Enter Number 555 6789 Line 1 Save Backspace Change 123 gt Cancel This is the line that the phone opens to dial the number after you press the speed dial key By default the phone uses Line 1 for the speed dial key If you want to use a different line press the Change key or press the p key to select another line 5 Press the Save softkey to save the speed dial information to the speed dial key you selected Note To delete or remove a speed dial configuration from the phone you can press the Remove key Creating a Speed Dial Using the Speed Dial Edit Option You can use the IP Phone UI at the path Options gt Preferences gt Speed Dial Edit to create a speed dial key amp IP Phone UI 1 Press on the phone to enter the Options List 2 Select Preferences and press Select 3 Select Speed Dial Edit and press Select The following prompt displays Press SD button All current speed dial key LEDs flash RED for softkeys programmable keys and expansion module keys All other function key LEDs turn off during this process After you press a speed dial key for editing the phone restores all key LEDs to their previous state Note If you select a key that is currently set as a speed dial key the speed dial information displays for you t
216. softkey screens as an example Note A ring group must be configured on the Sylantro Server in order for a GCP key to function 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Softkeys Configuration Key Type Label Value Line Idle Connected Incoming Outgoing Busy 1 Directed Call Pickup Test groupcallpickup 8 v 2 None v 3 Line v 5 v 4 Empty v 5 Speeddial v 1 v 6 None v Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Directed Call Pickup 4 In the Label field enter a label to apply to this Group Call Pickup key 5 In the Value field enter groupcallpickup 6 Inthe Line field select the line for which to apply the Group Call Pickup configuration Valid value are 1 through 9 41 001451 00 REVOO 07 2011 80 Line Keys Programmable Keys and Softkeys 7 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 8 Select from Key 1 through Key 6 9 In the Value field specify the extension you want to intercept when you press this softkey For example group callpickup 10 In the Line field select the line for which to apply the Directed Call Pickup configuration Valid values are e global e 1through9 Expansion Module Keys
217. softkeys see Softkeys and Programmable Keys on page 54 For more information about installing M670i and M675i modules on your phone see the Aastra 6735i SIP IP Phone Installation Guide Press and Hold to Create a Speed Dial Key You can press and hold an expansion module key to create a speed dial key and configure it the same way you configure a speed dial key on the phone For a procedure on creating a speed dial key see Press and Hold to Create a Speed Dial applicable to programmable keys softkeys keypad keys expansion module keys on page 62 199 41 001451 00 REVOO 07 2011 Troubleshooting Solutions Troubleshooting Solutions Why is my display blank Ensure that power is being provided to your phone If your network does not provide inline power over Ethernet you can obtain an additional accessory the Aastra PoE Power over Ethernet inline power supply to provide power over Ethernet locally to your phone See the section Connecting to the Network and to Power in the Aastra 6735i Installation Guide for details Why is my speakerphone not working If you press the button and the speaker light flashes and you do not hear dial tone through the speaker phone the Set Audio option in the phone s Options list has been set up for headset use Press a second time and if the light goes out the phone has been set up to be used only with a headset or handset If the light stays on steady and you hear dial tone the pho
218. ss the Delete softkey at the Callers List header To delete a line item from the Callers List select the line item you want to delete and press the Delete softkey 4 To cancel a delete function press the or the A Scroll keys 5 To save a line item to a softkey for speed dialing press the Save softkey and enter the line number at the Save to prompt that is already configured for speed dialing at a softkey 6 To dial a displayed entry from the Callers List pick up the handset press the handsfree button or press a line key 7 To exit the Callers List press the Callers List key 141 41 001451 00 REVOO 07 2011 Managing Calls Editing Entries in the Callers List Important The Caller List does not save changes Editing in the Callers List is generally used if you plan to call the number and need to add a prefix In the Callers List if a dial pad key is pressed when a number and or a name is displayed the cursor automatically adds the digit at the left side of the number to enable the entry of the prefix a N n Jun 8 2 55pm 007 John Burn 2 9054550055 amp IP Phone UI Use the following procedure to edit the Callers List Use the following illustration as a reference ee be Callers List E PS Key 1 al oc ee ee e Handsfree e a jem Button DEG ow Ga cm fe eo 1 Press
219. stributed calls on your IP phone To login to a phone queue you must preconfigure an ACD softkey programmable key or expansion module key on your IP Phone as described in the previous procedure 41 001451 00 REVOO 07 2011 76 Line Keys Programmable Keys and Softkeys Your Administrator sets up the queue that you access when you press the ACD Key Contact your System Administrator for more information When you press the ACD Key the phone prompts you to enter a User ID and Password to login into the queue Once logged in you can make your phone available or unavailable to take calls by pressing the Available Unavailable Key w The server monitors your IP phone status When you set the IP phone to available the server begins distributing calls to your phone When you set the IP phone to unavailable the server temporarily stops distributing calls to your phone The LED for the ACD Key shows the current status of your phone ACD LED Table This LED changes when you log into the phone queue and are available to take calls The LED changes again when you are busy with an active call The table below shows the status of the LED as they may appear on your IP phone Status Logged In and Phone Model Available Status Unavailable Logged Out 6735i Solid Red LED Blinking Red LED No LED af icon Blinking af icon icon Using the ACD Key Use the following procedure to log into a phone queue from your IP p
220. t Disturb v M 6 None v Softkeys Programmable Keys Expansion Module Keys 2 Choose the key you want to delete from the phone 3 In the Type field select none 4 Click Save Settings The key function is deleted from the IP phone memory 115 41 001451 00 REVOO 07 2011 Making Calls Making Calls This section describes ways to make calls on your 6735i phone using your handset speakerphone or headset Dialing a Number First take the phone off hook by e lifting the handset e pressing CA or e pressing a line call appearance button e At the dial tone enter the number you wish to call Note After dialing the number the phone has a short delay before sending the call To send the call immediately you can press the Dial softkey if the handset is offhook or the key immediately after dialing the number The phone sends the call without delay If you are unable to make calls within certain area codes check with your System Administrator for any toll restrictions placed on your extension that may restrict your access to long distance area codes or dialing prefixes Tue Jan i 16 16am Li Dial gt 1283 Dial When your party picks up a timer appears on your display that records the length of your call If the Live DialPad option is on as soon as you press the first digit on the dial pad the phone automatically selects the next available line go off hook and dial as
221. t Status 1 9057604603 anasipproxy aastra com 5060 Registered where Account Number is 1 SIP Account is 9057604603 anasipproxy aastra com on port 5060 Status is Registered Backup registrar is used Yes Backup Registrar Used Yes SIP Error Number Displays on accounts when registration fails with the SIP proxy server Example Line SIP Account Status 4 9057604601 anasipproxy aastra com 5060 401 where Account Number is 4 SIP Account is 9057604601 anasipproxy aastra com on port 5060 Status is 401 Unregistered if SIP registration fails Backup registrar is used No Backup Registrar Used No 23 41 001451 00 REVOO 07 2011 Customizing Your Phone Customizing Your Phone The following paragraphs describe the options available from either the IP Phone UI the Aastra Web UI or both and pro vide procedures applicable to the option Ring Tones and Tone Sets You can configure ring tones and ring tone sets on the IP phone Ring Tones There are several distinct ring tones a user can select from to set on the IP phones You can enable disable these ring tones ona global or per line basis The following table identifies the valid settings and default values for each type of configuration method Ring Tones Table Configuration Method Valid Values Default Value IP Phone UI Global Global Setting Tone 1 Tone 1 Tone 2 Tone 3 Tone
222. tar Codes w ssecsssssesesesseee starting up the phone status scroll delay switch UI focus to ringing line Index 2 Index S terminated calls indication time and date time and date format transfering calls blind transfering Calls consultative o eesecsssssecesssseccessseeseesnsseceeesueeesecsnsesesennneeseeee 123 transferr calls indication of troubleshooting solutions changing user password display blank finding IP address handset not working locking unlocking phone no dial tone sssr noring tees no speakerphone phone displays Bad Encrypted Config phone displays No Service restarting the phone using services Index 3 VM message light not working ssssssssssccssssescecssseeccesssseccesssseececsnseeeeentees 200 U Usen PASS WONG anne EnA RRRA N REN 48 Vv WO CO MAIl nenu ccs abesstunsssand vancedsadatoantesesuatscoutsaaniadeacsiabasdouatiedseeseies 121 163 WwW warning tone for INtercOmM rseeeccssssesccecsseececsssecessnssccecssneccecsnseeceecsneeseeenuneeeseee 181 warranty limited Web UI using X XML application tithe oo eesssssesscesssseccecssssececsnsscccesssesececssseseecenssececsnseeeseseneeeees XML application URI XML beep support XML features XML key XML services ACCESSING Ee E AE E E stand 88 41 001451 00 REVOO 07
223. ter the call ends redial The phone switches back immediately after the call ends dialing For incomplete dialing on a non preferred line the focus does not change if some digits are entered If no digits are entered or digits were cleared the focus changes to preferred line after the time out has passed without activities caller id Ifthe Switch UI Focus To Ringing Line parameter is disabled the User is able to see the Caller ID when the phone switches the focus to the ringing line factory default Factory default and recovery mode clears the preferred line and preferred line timeout parameters and the phone operates in a non preferred line mode Notes 1 If you specify a value of 0 for the preferred line parameter it disables the preferred line focus feature 2 If you specify a value of 0 for the preferred line timeout parameter the phone returns the line to the preferred line immediately 177 41 001451 00 REVOO 07 2011 Additional Features Configuring Preferred Line and Preferred Line Timeout Using the Aastra Web UI uw Aastra Web UI Use the following procedure to configure the Preferred Line and Preferred Line Timeout feature using the Aastra Web UI 1 Click on Basic Settings gt Preferences gt General Preferences General Suppress DTMF Playback M Enabled Display DTMF Digits E Enabled Play Call Waiting Tone Ml Enabled Stuttered Dial Tone M Enabled XML Beep Su
224. th three presses and S with four presses 8 TUV Dials 8 When entering text this key enters T with one press U with two presses and V with three presses 9 WXYZ Dials 9 When entering text this key enters W with one press X with two presses Y with three presses and Z with four presses The is called the star key The is called the number sign pound key or hash key depending on one s nation ality or personal preference These can be used for special functions such as accessing voicemail The star key and u pound key functions are dependant on your country s feature availablities Contact your System Administrator for more information about available functions using these keys These keypad keys can be used for any of the following on the phone Dial a phone number to make a call see Dialing a Number on page 116 Enter digits or letters in the IP Phone user interface Program a speed dial number see Speed Dial Key on page 61 Press a speed dial key see Speed Dial Key on page 61 Press the keys associated with a called Interactive Voice Response IVR system 13 41 001451 00 REVOO 07 2011 Methods for Customizing Your Phone Methods for Customizing Your Phone There are two ways to customize specific options on your phone e Using the Options key on the IP Phone e Using the Aastra Web Ul in an Internet browser window from your PC Phone Options via the IP Phone UI
225. the Callers List Key 2 Press W and A tofind the entry you want to edit Press to view the most recent call or A to see the oldest call on your list 3 Press any key on the dial pad to begin editing 4 To move the cursor one digit to the right press p gt To erase one digit to the left of the cursor press lt q 5 To dial the displayed number press GZ or just lift the handset or press any line keys 41 001451 00 REVOO 07 2011 142 Managing Calls Deleting Entries from the Callers List You can delete individual items from the Callers List or you can delete all items in the Callers List Q IP Phone UI Use the following procedure to delete an individual item from the Callers List Use the following illustration as a refer ence Callers List Key 1 Press the Callers List Key 2 Use W and A keys to find the item you want to delete 3 Press the Delete softkey 4 Press the Delete softkey again at the prompt to erase the item amp IP Phone UI Use the following procedure to delete all items from the Callers List 1 Press the Callers List Key 2 Press the Delete softkey 3 Press the Delete softkey again at the prompt to erase all items Downloading the Callers List to Your PC You can download the Callers List to your PC for viewing using the Aastra Web UI When you download the Callers List the phone st
226. the IP phone user is available unavaila ble to receive a call from the queue Note Your System Administrator must provide you with your User ID and Password to access the applicable phone queue After creating an ACD key you are ready to receive calls from a queue on the server You must press the ACD key and then log in by entering your User ID and Password An Available softkey displays allowing you to make your phone available to accept these calls When you are on an active call or you miss a call the server automatically changes the phone s status to unavailable The server updates it s database with this new information and no longer distributes calls to the phone The phone remains in this unavailable state until e you make yourself available again by pressing the Available softkey e an ACD timer expires set by your System Administrator You can also choose to manually change the phone status to unavailable by pressing the Unavailable softkey on the phone Note It is recommended you configure no more than a single ACD softkey or expansion module key per IP phone 75 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys Configuring an Automatic Call Distribution ACD Key wa Aastra Web UI Use the following procedure to configure ACD on the 6735i IP Phone The procedure shows the softkey screens as an example 1 Click on Operation gt Softkeys and XML or Click on Operation gt Pr
227. the Services key again From an XML Key 1 Press the XML key on the 6735i phone A Custom Features screen displays or the title you specified 2 Use the A and to scroll through the customized features 3 For menu and directory services select a service to display the information for that customized service Message services display to the screen after pressing the programmable key For user input services follow the prompts as appropriate 4 To exit from the Customized Features screen press the XML key again 41 001451 00 REVOO 07 2011 88 Line Keys Programmable Keys and Softkeys Flash Key Yo u can set a key to generate a flash event when it is pressed on the 6735i You do this by setting the key to flash The IP phone generates flash events only when a call is connected and there is an active RTP stream for example when the call is not on hold Configuring a Flash Key wa Aastra Web UI Us an 1 e the following procedure to configure a Flash key on the 6735i IP Phone The procedure shows the softkey screen as example Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Softkeys Configuration Key Type Label Value Line idle Connected Incoming Outgoing Busy 1 Flash Test 2 Line v 5 v 3 Park v 4 Pickup v 5 None v 6 None v Softke
228. the preference of contrast level You can set the contrast level using the IP Phone UI only Setting Contrast Level amp IP Phone UI 1 Press on the phone to enter the Options List 2 Select Preferences 3 Select Display 4 Select Contrast Level Display k 1 Contrast Level 2 Backlight Select 5 Use the lt q and gt navigation buttons to increase or decrease the intensity of contrast lighting on the LCD Contrast Level Contrast Level Cancel Done 6 Press Done to save your selection 27 41 001451 00 REVOO 07 2011 Customizing Your Phone Backlight The Backlight option on the IP phone allows you to set the backlight status on the LCD display to the following e Off Backlight is always OFF e Auto Default Automatically turns ON the backlight when the phone is in use and then automatically turns OFF the backlight when the phone is idle after a specified length of time Auto backlighting sets the phone to turn off the backlighting after a period of inactivity the idle period is user definable under the Advanced softkey when you select the Auto mode In Auto mode the backlight turns on with a key press or state change on the phone Setting the Backlight amp IP Phone UI 1 Press on the phone to enter the Options List Select Preferences Select Display A W N Select Backlight Display 1 Contrast Level k 2 Backlight Select
229. the single call on hold When disabled no reminder ring splash is audible You can enable or disable this feature using the Call Hold Reminder parameter in the Aastra Web UI Configuring Call Hold Reminder Use the following procedure to configure Call Hold Reminder on the IP phone Note Call Hold Reminder is disabled by default la Aastra Web UI 1 Click on Basic Settings gt Preferences gt General Preferences General Suppress DTMF Playback Ml Enabled Display DTMF Digits C Enabled Play Call Waiting Tone M Enabled Stuttered Dial Tone M Enabled XML Beep Support M Enabled Status Scroll Delay seconds 5 Incoming Call Interrupts Dialing C Enabled Switch UI Focus To Ringing Line M Enabled Call Hold Reminder During Active Calls C Enabled Call Hold Reminder Cl Enabled Call Waiting Tone Period 0 Preferred line E v Preferred line Timeout seconds lo Goodbye Key Cancels Incoming Call M Enabled Message Waiting Indicator Line an DND Key Mode Phone Call Forward Key Mode Account 2 The Call Hold Reminder field is disabled by default To enabled this field check the box When this feature is enabled the reminder ring splash timer starts as soon as you put a call on hold even when no other calls are active on the phone The phone initiates a reminder ring splash periodically for the single call on hold When disabled no reminder ring splash is audible 3 Click Save Settings
230. the softkey you want to use when applicable N Softkeys ren Se eT ETL M675i Expansion Module The M675i Expansion Module screen displays softkeys in column format The function keys on the bottom left of the Mod ule allow you to display 3 full screens of softkeys Each screen consists of 2 columns with the following default headings on each page Page 1 List 1 and List 2 Page 2 List 3 and List 4 Page 3 List 5 and List 6 41 001451 00 REVOO 07 2011 198 Model M670i and M675i Expansion Modules List 1 Lock Unlock BLF 200 Softkeys Home speeddial Arapata NU00000000 fi Press for page 1 Press for page 2 Function Kes __ Press for page 3 Page 1 Screen List 5 List 6 ataata papatau dddadddd i aaa N0000G0000 Page 2 Screen Page 3 Screen To use the M675i press the function key for the page you want to display to the LCD page 1 page2 or page 3 and press the applicable softkey Note Your System Administrator can customize the headings on each M675i Expansion Module screen Contact your System Administrator for more information References For more information about configuring
231. through Key 60 M675 13 In the Type field select Speed Dial Conf 14 M675i In the Label field enter a label for the Speed Dial Conf key 15 In the Value field enter the speed dial extension or the extension to add to the conference for example B551212 16 In the Line field select the line for which you want to use the key functionality Valid values are e global e 1through9 17 Click Save Settings 101 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys Services Key By default the 6735i has a Services key configured on key 1 of the top set of keys However you can use any key to config ure a Services key Services L gt Key b The Services key accesses enhanced features and services provided by third parties Using the Services key you can e Select customized XML features e Utilize a Caller List e Utilize a Directory e Utilize Voicemail Note Other than the Services Menu you can also configure the Caller List and Directory List on separate keys The XML customized services are created and provided by your System Administrator through the diverse web based lan guage of XML Availability of these services depends on your phone system or service provider Reference For more information about XML Caller List Directory and Voicemail see the follow
232. tions e In North America contact our service information number 1 800 574 1611 e Outside h America contact your sales representative Note Repairs to this product may be made only by the manufacturer and its authorized agents or by others who are legally authorized This restriction applies during and after the warranty period Unauthorized repair will void the warranty 41 001451 00 REVOO 07 2011 Warranty 1 Appendix A Time Zone Codes The following table identifies the time zone name and time zone code to use on the IP phone Time Zone Name Time Zone Code Table Time Zone Name Time Zone Code AD Andorra CET AE Dubai GST AG Antigua AST Al Anguilla AST AL Tirane CET AN Curacao AST AR Buenos Aires ART AS Pago Pago BST AT Vienna CET AU Lord Howe LHS AU Tasmania EST AU Melbourne EST AU Sydney EST AU Broken Hill CST AU Brisbane EST AU Lindeman EST AU Adelaide CST AU Darwin CST AU Perth WST AW Aruba AST AZ Baku AZT BA Sarajevo EET BB Barbados AST BE Brussels CET BG Sofia EET BM Bermuda AST BO La Paz BOT BR Noronha FNT BR Belem BRT BR Fortaleza BRT BR Recife BRT BR Araguaina BRS BR Maceio BRT BR Sao Paulo BRS BR Cuiaba AMS BR Porto Velho AMT BR Boa Vista AMT BR Manaus AMT BR Eirunepe ACT BR Rio Branco ACT BS Nassau EST BY Minsk EET BZ Belize CST A 1 41 001451 00 REVOO 07 2011 Appendix A Time Zone Codes Time Zone Name Time Zone Code CA Newfoundland N
233. tive XML applications Contact your System Administrator for more information Key Redirection Conference Transfer Redial Intercom Keys and Voicemail Option If enabled by your Administrator the Conference Transfer Redial and Intercom keys as well as the Voicemail option can be redirected to XML scripts This allows the server to provide the phone with Redial Transfer Xfer Conference Conf and Intercom Icom key features and the Voicemail option feature rather then accessing them from the phone side By default the server side keys function the same as the phone side key features Notes 1 Key remapping takes precedence over redirecting 2 Disabling the redial conference or transfer features on the phone also disables the redirection of these keys Contact your System Administrator for more information about this feature Options Key If enabled by your Administrator the Services Menu on the 6735i IP Phone can be redirected to an XML script This allows the server to provide the phone with available options rather then accessing them from the phone side You access the XML script by selecting the Services Menu You can still access the Services Menu from the phone side by pressing and holding the Options key to display the phone side Services Menu IMPORTANT NOTES e f no Options URI script is configured the local Options Menu on the phone displays as normal e If you configure password access to the Options Menu th
234. to drop from a 3 way conference and let the other two parties remain connected by pressing a Transfer key Note The Caller ID of the dropped Host still displays on the remaining parties phones If you are the Host of a conference and want to leave that conference e While in a 3 way conference press the Transfer key on the phone Your phone leaves the 3 way conference but the remaining parties are still connected to the conference Ending Calls amp IP Phone UI To end a call you first need to connect or reconnect to the call if not already connected for example if your caller is on hold Press ror the line call appearance button of the active call to end the call If connected through the handset you can also place the handset back on hook to end the call 129 41 001451 00 REVOO 07 2011 Managing Calls Managing Calls The 6735i has several features that make it easier to manage calls and to keep track of your caller history as well as your business and personal contacts These features include e Directory List e Callers List e Call Forwarding e Missed Calls Indicator e Voicemail Directory List The Directory List is your personal phone book conveniently stored within your phone You can enter up to 200 entries into the 6735i Directory by adding them manually or by saving the number and name from other lists stored on your phone You can also dial directly from a directory entry On the 6735i you access the
235. to mute the intercom call you enable this feature If you want to unmute or hear the intercom call you disable this fea ture Microphone Mute is enabled by default Auto Answer Play Warning Tone The auto answer feature on the IP phone allows you to enable or disable automatic answering for an Intercom call If Auto Answer is enabled the phone automatically answers an incoming intercom call If Play Warning Tone is also enabled the phone plays a tone to alert you before answering the intercom call If Auto Answer is disabled the phone rejects the incoming intercom call and sends a busy signal to the caller Auto Answer and Play Warning Tone are enabled by default Note Your Administrator can set a time period delay before the phone automatically answers Contact your System Admin istrator for more information Allow Barge In You can configure whether or not the IP phone allows an incoming intercom call to interrupt an active call The Allow Barge In parameter controls this feature When you enable the this parameter which is the default value an incoming intercom call takes precedence over any active call by placing the active call on hold and automatically answering the intercom call When you disable this parameter and there is an active call the phone treats an incoming intercom call like a normal call and plays the call warning tone Allow Barge In is enabled by default 181 41 001451 00 REVOO
236. to preference and perform a quick search feature that allows you to enter the first letter that corresponds to a name in the Directory to find specific line items The phone displays the first name with this letter Note The quick search feature in the Directory List works only when the Directory is first accessed Managing the Directory List From the Directory List in the IP Phone UI you can perform the following e Adding New Entries to the Directory List page 131 e Editing Entries in the Directory List page 133 e Deleting Entries from the Directory List page 135 e Saving Entries to the Directory List page 136 Adding New Entries to the Directory List You can store a maximum of 7 numbers associated with a unique name You can apply pre defined labels to the entry which include Office Home Cell and Pager or create your own labels The following table indicates the maximum char acters for each line and field in the Directory List Directory List Limitations Maximum length of a line 255 characters Maximum length of a name 16 characters Maximum length of a label 14 characters 131 41 001451 00 REVOO 07 2011 Managing Calls Directory List Limitations Maximum length of a URI 45 characters Maximum number directory entries in the NVRAM 200 entries The following examples illustrate the IP Phone UI screens you can use to add entries in the Directory List
237. touchtone dialing Each key you press on your phone generates two tones of specific frequencies One tone is generated from a high frequency group of tones and the other from a low frequency group If you enable the Display DTMF Digits parameter the digits you are dialing from the keypad softkey or programmable key display to the IP phone s LCD display This parameter is disabled by default no digits display when dialing You can enable the Display DTMF Digits parameter using the Aastra Web UI Configuring Display of DTMF Digits wa Aastra Web UI Use the following procedure to configure the display of DTMF digits on the IP phone Note Display DTMF Digits is disabled by default 1 Click on Basic Settings gt Preferences gt General 2 Enable the Display DTMF Digits field by checking the check box Disable this field by unchecking the box Default is disabled Preferences General Suppress DTMF Playback M Enabled Display DTMF Digits Cl Enabled Play Call Waiting Tone V Enabled Stuttered Dial Tone M Enabled XML Beep Support M Enabled Status Scroll Delay seconds 5 Incoming Call Interrupts Dialing C Enabled Switch UI Focus To Ringing Line M Enabled Call Hold Reminder During Active Calls Cl Enabled Call Hold Reminder Cl Enabled Call Waiting Tone Period 0 Preferred line 1 v Preferred line Timeout seconds 0 Goodbye Key Cancels Incoming Call F Enabled Message Waiting Indicator Line an
238. ty Valid values are e global e 1through9 6 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 7 Select from Key 1 through Key 6 8 Inthe Type field select BLF Xfer 9 Inthe Value field enter the monitored extension or the extension to transfer calls to for example 35 10 In the Line field select the line for which you want to use the key functionality Valid values are e global e 1through9 Expansion Module Keys 11 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675 12 In the Type field select BLF Xfer 13 M675i In the Label field enter a label for the BLF Xfer key 14 In the Value field enter the monitored extension or the extension to transfer calls to for example 35 97 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys 15 In the Line field select the line for which you want to use the key functionality Valid values are e global e 1through9 16 Click Save Settings Speed Dial Xfer The Speed Dial key allows a number to be dialed quickly by pressing one key configured for speed dialing The Xfer key allows a call to be transferred to other recipients blindly or consultatively The Speed Dial Xfer key combines the Speed Dial and Xfer key s functionality together allowing the user to transfer calls or
239. u may need to restart your phone For more information about connecting your phone see the Aastra 6735i IP Phone Installation Guide the section Con necting to the Network and to Power Check with your system or network Administrator for assistance Note If the phone displays No Service you can still use the phone but it is not registered with the Registrar For more infor mation about registering your phone see your System Administrator Idle Screen When the phone has successfully updated the configuration and connected to the network the phone displays the Idle State screen The idle screen is shown whenever your phone is not in use Li John Smith Sat Jan1 12 18am Note Your System Administrator sets up your SIP screen name line number and any other administrative features required If your name does not display on the screen contact your System Administrator The Idle State screen lists your name SIP screen name and day date and time In the above screen the L1 indicates John Smith is configured on Line 1 41 001451 00 REVOO 07 2011 6 Getting Started By default the top programmable keys 1 through 4 are configured for Services Directory Callers List and Intercom respectively You can configure the 6 top programmable keys with up to 6 functions and the 6 bottom softkeys with up to 20 functions as required Services___ ___ __ Intercom Callers List
240. ugh Key 60 M675i 8 In the Type field select Do Not Disturb to apply to the key 9 Click Save Settings 41 001451 00 REVOO 07 2011 70 Line Keys Programmable Keys and Softkeys Busy Lamp Field BLF Key The BLF feature on the IP phones allows a specific extension to be monitored for state changes BLF monitors the status busy or idle of extensions on the IP phone Note The BLF setting is applicable to the Asterisk server only Example A Supervisor configures BLFs on his phone for monitoring the status of a worker s phone use busy or idle When the worker picks up his phone to make a call a busy indicator on the Supervisor s phone shows that the worker s phone is in use and busy On the 6735i the busy and idle indicators show on the IP phone screen display next to the key programmed for BLF functionality When the monitored user is idle an icon with the handset on hook shows next to the BLF key When the monitored user is on an active call a small telephone icon is shown with the handset off hook Note You can also use a BLF configured key to dial out Contact your System Administrator for more information Configuring a BLF Key ta Aastra Web UI Use the following procedure to set a key to function as BLF The procedure shows the softkey screens as an example 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N
241. ured as indicated by a L and CFWD No Answer is disabled as indicated by an X 2 Select a state using the UP and DOWN arrow keys You can enable disable a specific account on the phone with any or all of the following states However the configu ration you set will apply to all accounts on the phone All Enables CFWD All on the phone and forwards all incoming calls to the specified number Busy Enables CFWD Busy on the phone and forwards incoming calls to a specified number if DND has been enabled OR if the phone is currently engaged in another call No Answer Enables CFWD NoAns on the phone and forwards incoming calls to a specified number if the call has not been answered for the specified number of rings Note If CFWD All AND CFWD Busy AND CFWD NoAns are all enabled and or if the account has DND enabled the CFWD All settings take precedence over CFWD Busy and CFWD NoAns You can also use the following keys if required 157 All Off Key Disables all CFWD modes All On Key Disables all CFWD modes CopytoAll Key Copies the call forward phone number and state of the Call Forward mode All Busy No Answer in focus to every Call Forward mode For example if you have the cursor pointing at the All state and it is enabled and has a call forward phone number configured pressing the CopytoAll Key enables the Busy state and the NoAns state and assigns the same phone number to both states Cancel Key Cancels any configu
242. urn off this functionality so that the phone stays focused on the connected call You can do this using the Switch Focus to Ringing Line parameter in the Aastra Web UI Configuring Switch Focus to Ringing Line Using the Aastra Web UI ta Aastra Web UI Use the following procedure to enable or disable the Switch Focus to Ringing Line using the Aastra Web UI Note Switch Focus to Ringing Line is enabled by default 1 Click on Basic Settings gt Preferences gt General Preferences General Suppress DTMF Playback Enabled Display DTMF Digits E Enabled Play Call Waiting Tone Enabled Stuttered Dial Tone M Enabled XML Beep Support M Enabled Status Scroll Delay seconds 5 Incoming Call Interrupts Dialing C Enabled Switch UI Focus To Ringing Line Enabled Call Hold Reminder During Active Calls C Enabled Call Hold Reminder Cl Enabled Call Waiting Tone Period oo J Preferred line 1 b Preferred line Timeout seconds 0 Goodbye Key Cancels Incoming Call Enabled Message Waiting Indicator Line an DND Key Mode Phone Call Forward Key Mode Account 2 The Switch Focus to Ringing Line field is enabled by default To disable this field uncheck the box 3 Click Save Settings to save your settings 41 001451 00 REVOO 07 2011 176 Additional Features Preferred Line and Preferred Line Timeout The 6735i has a feature called preferred line and preferred line timeout If you enabl
243. us and Next softkeys You use the Aastra Web UI to set a programmable key or softkey as a line Configuring a Line Key You can set a key as an additional line on the 6735i The key acts as a line that behaves the same as a hard line key For more information about the behavior of line keys see Multiple Line and Call Appearances on page 53 You use the Aastra Web UI to set a key as a line uw Aastra Web UI Use the following procedure to set a key to function as a line The procedure shows the softkey screens as an example 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Softkeys Configuration Key Type Label Value Line idle Connected Incoming Outgoing Busy 1 Line v Test 5 v 2 None v 2 Pak v 4 Pidup v 5 Empty v e None v Softkeys 2 Select from Key 1 through Key 20 3 In the Type field select Line to apply to the key 4 In the Label field enter a label to apply to this key 5 In the Line field select a line to apply to this key Valid values are 5 through 9 6 In the state fields check enable or uncheck disable the states you want to apply to this softkey Programmable Keys 7 Select from Key 1 through Key 6 8 In the Line field select a line to apply to this key Valid values are 5 through 9 41 00
244. use Speed Dial with one key Note It is recommended that you enable the Switch UI Focus to Ringing Line parameter when using the Speed Dial Xfer feature For more information about this parameter see Switch UI Focus to Ringing Line on page 176 Speed Dial Xfer Key Requirements and Functionality The Speed Dial Xfer key has the following capabilities e Speed Dial Xfer and Speed Dial When the phone is in the Idle state pressing the Speed Dial Xfer key causes the phone to go offhook and dial the pre defined extension e Speed Dial Xfer and Blind Transfer When the phone is connected to a call pressing the Speed Dial Xfer key blind transfers the call to the predefined target If transferring a call fails a message Transfer Failed displays and you can reconnect the call get the call back by press ing the line key again e Speed Dial Xfer and Call Forward When the phone is in the Ringing state pressing the Speed Dial Xfer key forwards the call to the predefined exten sion 41 001451 00 REVOO 07 2011 98 Line Keys Programmable Keys and Softkeys Configuring a Speed Dial Xfer Key ww Aastra Web UI 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Softkeys Configuration Key Type Label Value Line Idle Connected Incoming Outgoing Busy 1
245. wing languages e English default e French Canadian e French European e Spanish Mexican e Spanish European e German e Italian e Portuguese e Russian e Nordic You can also configure the language to use when inputing values in the Aastra Web UI and the IP Phone UI Specifying the Language to Use Once the language pack s are available on your phone from your System Administrator you can specify which language to use on the phone and or the Aastra Web UI Note All languages may not be available for selection The available languages are dependant on the language packs cur rently loaded to the IP phone Q IP Phone UI Use the following procedure to specify which language to use for the IP Phone UI 1 Press Cajon the phone to enter the Options List 2 Select Preferences 3 Select Language 4 Select Screen Language The current language setting displays on the IP Phone 5 To change the language setting use the A and keys to scroll through the langugses Valid values are e English default e Fran ais French e Espa ol Spanish e Deutsch German e Italiano Italian e Portugu s Portuguese e Pycckn Russian e Nordic Note All languages may not be available for selection The available languages are dependant on the language packs cur rently loaded to the IP phone English is the default language and cannot be changed or removed For more infor mation about loading language p
246. y On Hold Flashing The equivalent on a line call appearance hard key is a Slow flashing green light Depending on how the phone has been configured the maximum number of total line call appearances that can be configured is 9 4 line call appearance hard keys plus 5 softkeys or programmable keys If all line call appearances have been set up between two different numbers a total of 8 lines can be configured This means that when all line call appearances are in use 1 call is connected while the rest are on hold No further outgo ing or incoming calls can be made until one of the line call appearances becomes available 59 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys In active states such as ringing conference connected etc all softkeys disappear except softkeys that have been set up as line call appearances and any context dependent softkeys required for the active state such as the Drop softkey in the connected state Typically context dependent softkeys appear in the top left position and all line call appearance softkeys appear in the remaining positions Note In some situations such as during a conference call the line call appearance softkeys may overwrite some of the con text dependent softkeys In this case instead of the Previous and Next softkeys up or down icons A and appear on the display By using the A and navigation keys you can access the same functionality as the Previo
247. y Line key The busy tone stops and the disconnected screen no longer displays A dial screen displays 195 41 001451 00 REVOO 07 2011 Model M670i and M675i Expansion Modules Model M670i and M675i Expansion Modules The 6735i IP Phone offers optional M670i and M675i Expansion Modules that attach to the right side of the phone to pro vide additional softkeys The 6735i phone supports up to 3 expansion modules either M675i or M670i when powered via an optional power adapter When using a PoE power source 1 expansion module is supported Model M670i 00000 000000Q0OQOQOOOO 0000QOQOOQON The M670i provides 18 softkeys in each column totaling 36 keys on the keypad Each key provides an LED for indicating call status The M670i provides a paper label for convenient key labeling Model M675i a E l II dddddidd The M675i provides 10 softkeys in each column totaling 20 keys on the keypad The M675i also provides 3 keys at the bottom left of the unit These keys represent Page 1 Page 2
248. y lamp fields e Set paging Availability of feature dependant on your phone system or service provider 1 41 001451 00 REVOO 07 2011 Welcome Requirements The 6735i IP Phone requires the following environment e SIP based IP PBX system or network installed and running with a SIP account created for the 6735i IP phone e Access to a Trivial File Transfer Protocol TFTP File Transfer Protocol FTP Hypertext Transfer Protocol HTTP server or Hyper Text Transfer Protocol over Secure Sockets Layer SSL HTTPS e Ethernet Fast Ethernet LAN 10 100 Mbps Gigabit Ethernet LAN 1000 Mbps recommended e Category 5 5e straight through cabling category 6 straight through cabling required for optimum Gigabit Ethernet performance e Power source For Ethernet networks that supply in line power to the phone IEEE 802 3af For power use the Ethernet cable supplied to connect from the phone directly to the network for power No 48v AC power adapter required For Ethernet networks that DO NOT supply power to the phone optional For power use a Power over Ethernet PoE power injector or a PoE switch A PoE power injector is avail able as an optional accessory from Aastra Telecom Contact your Administrator for more information Installation and Setup If your System Administrator has not already setup your 6735i phone please refer to the Aastra 6735i Installation Guide for basic installation and physical setup informat
249. your password contact your System Administrator for assistance In the New Password field enter the new user password In the Password Confirm field enter the new user password again Click Save Settings For information about changing your password see User Password on page 48 Why does my phone display Bad Encrypted Config The IP phone displays Bad Encrypted Config because encrypted configuration files are enabled but the decryption process has failed Report this error to your System Administrator 201 41 001451 00 REVOO 07 2011 Troubleshooting Solutions How do restart the IP phone Q IP Phone UI 1 Press the button on the phone to enter the Option List 2 Use the Y key to scroll down the list of options to Phone Status and press the p gt key to select 3 Press the key to scroll to the Restart Phone option 4 Press the p gt key to confirm and restart the phone If you do not wish to restart your phone press the lt q key to cancel Note Your phone is out of service temporarily during the restart and downloading process w Aastra Web UI 1 Click on Operation gt Reset Reset Phone Restart Phone 2 Click Reset 3 Click OK at the confirmation prompt How do I lock my phone You can lock your phone to prevent the phone from being used or configured You can lock the phone using any of the fol lowing e At the path Options gt Phone L
250. ys 2 Select from Key 1 through Key 20 3 In the Type field select Flash 4 In the Label field enter a label to display on the phone for the key Programmable Keys 5 Select from Key 1 through Key 6 6 In the Type field select Flash Expansion Module Keys 7 Select from Key 1 through Key 36 M670i or Select from Key 1 through Key 60 M675i Inthe Type field select Flash M675i In the Label field enter a label to display on the phone for the key 10 Click Save Settings 89 41 001451 00 REVOO 07 2011 Line Keys Programmable Keys and Softkeys Sprecode Key You can set a key to automatically activate specific services offered by the server by setting a key to sprecode For exam ple if the sprecode value of 82 is configured then by pressing the key 82 automatically activates a service provided by the server The value you enter for this field is dependent on the services provided by the server Contact your System Administrator for information about available services Configuring a Sprecode Key ta Aastra Web UI Use the following procedure to configure a Sprecode key on the 6735i IP Phone The procedure shows the softkey screen as an example 1 Click on Operation gt Softkeys and XML or Click on Operation gt Programmable Keys or Click on Operation gt Expansion Module lt N gt Softkeys Configuration

Aastra 6735I User's Manual

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