3Com Network Router 5000 Owner's Manual
Contents
1. PEWEIO lt CURMD BE EE ki EE Fi KK jat MM NN m X 21 DTE cable assembly Router to WAN Connection 37 Figure 19 X 21 DTE cable assembly a X 21 DCE cable assembly Figure 20 X 21 DCE cable assembly P Olasoas09 O S The synchronous asynchronous series interface matches a DB28 connector and current these types of synchronous asynchronous series interface cables are supported V 24 RS232 DTE cable DB25 male connector V 24 RS232 DCE cable DB25 female connector V 35 DTE 34PIN male connector V 35 DCE 34PIN female connector X 21 DTE DB15 male connector X 21 DCE DB15 female connector The following figures show the cable assembly of all these types m V 24 DTE cable assembly 38 Chapter 2 Installation Figure 21 V24 DTE cable assembly m V 24 DCE cable assembly Figure 22 V 24 DCE cable assembly n V 35 DTE cable assembly Figure 23 V 35 DTE cable assembly Ns a V 35 DCE cable assembly gt best Router to WAN Connection 39 Figure 24 V 35 DCE cable assembly m X 21 DTE cable assembly Figure 25 X 21 DTE cable assembly a X 21 DCE cable assembly Figure 26 X 21 DCE cable assembly CAUTION These cables are optional and must be purchased in addition to the router 40 Chapter 2 Installation gt E1 interface to DSU CSU Introduction to the E1 interface E1 interface which stands for channelized CE1 PRI interface is responsible for f2. After the startup in other words self test the user is prompted to press lt Enter gt When lt 3Com gt is displayed the user can proceed to configure the router The Router 5000 use the same version of Boot ROM program After the startup of the router Boot ROM program will be run first and the following system information will be displayed on the terminal screen The interfaces displayed on the terminal may vary slightly with different versions of Boot ROM Router start booting V2 00 Starting at 0x1500000 kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk 3Com Router 5000 Boot ROM V9 19 kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkxk Compiled at 12 17 34 Jul 19 2005 Testing memory OK 256M bytes SDRAM 32768k bytes flash memory Hardware Version is MTR 1 0 CPLD Version is CPLD 1 0 Press Ctrl B to enter Boot Menu Startup of the Router 5000 47 Press lt Ctrl B gt and the system will enter the Boot menu Otherwise the system will enter the program decompression process After 3Com Router 5000 Boot ROM V9 19 appears 3Com start booting V2 00 will disappear immediately The system enters the Boot menu only if lt Ctrl B gt is pressed immediately within three seconds after the statement Press Ctrl B to Enter Boot Menu appears Otherwise you will enter the program decompression process To re enter the Boot menu during the decompression process you need to rebo
3. In this menu select lt 3 gt for example to change the file type of a bin The console screen displays Set this file as 1 Main 24 Backup Bis Exit Enter your choice 1 3 1 To use a bin as the main boot file select lt 1 gt in this menu Upon validation of the setting the file type of the original main boot file changes to N A Now the a bin file is the first boot file 4 Display applications in Flash memory Select lt 4 gt in Boot Menu The console screen displays M MAIN B BACKUP S SECURE kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk NO Name Size Type Time 1 main bin 5988025 N A Oct 10 2002 10 10 10 2 backup bin 5985198 B Oct 10 2002 10 10 10 3 a bin 5987491 M Oct 10 2002 10 10 10 4 s system bin 5988022 S Oct 10 2002 10 10 10 kkkkkxkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkk k 5 Exit to main menu Where you can see that the type of a bin is now M Press lt Enter gt to return to Boot Menu 5 Clear the application super password Selecting this option allows you to access system view at the first reboot of the router after this option is selected This however is a one time operation You must provide the super password at the next reboot Software Maintenance under v 3 11 Environment 59 Clear console authentication This option allows you to log in from the console port without authentication Select the option exit and then restart the router The screen displays
4. feid processor number 0 host name 8040 file name M8240ram arj inet on ethernet e 169 254 10 10 inet on backplane b host inet h 169 254 10 11 gateway inet g user u 8040 ftp password pw blank use rsh flags 0x0 target name tn startup script s other 0 m When upgrading with TFTP set these parameters file name Name of the file to be downloaded inet on ethernet e IP address of the Ethernet interface for downloading host inet h IP address of TFTP Server flags f Ox80 m When upgrading with FTP set these parameters file name Name of the file to be downloaded Software Maintenance under v 3 11 Environment 65 inet on ethernet e IP address of the Ethernet interface for downloading host inet h IP address of FTP Server user u User name same as the one configured at FTP Server ftp password pw blank use rsh Password which must be consistent with that at FTP Server flags f 0x0 After you configure these parameters the system saves them automatically Press lt Enter gt to return to Net Port Download Menu and there select lt 2 gt The console screen displays boot device fei unit number 0 processor number 0 host name 8040 file name 08040 BIN inet on ethernet e 10 110 27 235 host inet h z TOOL 27i 22 1 user u 8040 ftp password pw 8040 flags 0x80 Attached TCP IP interface to fei0 Subnet Mask Oxfffff800
5. information Troubleshooting Check Whether the power system is normal m Whether the console cable is connected correctly If no problems are found after performing the above checks it is likely to be the problem of the console cable or the terminal e g the HyperTerminal parameters Please check the cable or the parameters 52 Chapter 4 Troubleshooting Troubleshooting of displaying illegible characters on the terminal Fault After the POST of the router the console terminal displays illegible characters Troubleshooting Verify whether the terminal e g the HyperTerminal parameter settings are as follows Baud rate 9600 Data bits 8 Stop bit 1 Parity None Flow control None and Terminal emulation VT100 If the parameter settings differ from the above values please reconfigure Troubleshooting of SDRAM Troubleshooting of nothing being displayed on the terminal Fault After the POST of the router despite the normal power system the POWER LED is ON and proper connection of the console cable there is no display on the console terminal Troubleshooting f the user is sure that the power system and configuration system have no faults please contact the agent of 3Com Corporation Co Ltd With his consent open the chassis to check whether the SDRAM has become loose If that is the case you may remove and reinstall the SDRAM For the operation method please refer to Section 6 2 Hardwa
6. the inks are vegetable based with a low heavy metal content Download the latest software and documentation for your 3Com Router Thank you for purchasing a 3Com Router 5000 Family router As part of our commitment to bringing you the most capable and dependable network equipment 3Com offers free software maintenance updates and documentation updates on our website To obtain the most up to date operating software and user documentation for the Router 5000 point your web browser to www 3Com com and select the Support and Registration link Please note that you must register your 3Com switch to receive the software upgrade To register point your web browser to eSupport 3Com com Contents 5 Contents Download the latest software and documentation for your 3Com Router Contents About This Guide Before You Start 9 Release Notes 9 CD ROM 9 Conventions 10 Related Documentation 10 Documentation Comments 11 Introducing the Router 5000 Family About the Router 5000 13 3Com Router 5012 3C13701 15 Indicators 16 System Description 16 3Com Router 5232 3C13751 17 Indicators 18 System Description 19 3Com Router 5642 3C13755 20 Indicators 20 System Description 21 3Com Router 5682 3C13759 22 Indicators 23 System Description 23 Contents 2 Installation Installing the Router on a Workbench 25 Installing the Router in a Rack 25 Power Cords Grounds and Cables 26 PGND Wire 26 Power Cord 27
7. 11 interface cable ELI HIEI You can also choose to use network connector assembly for extending two T1 interface cables TI interface cable and network connector assembly are optional Startup of the Router 5000 43 Starting and Configuring the Router 5000 Startup of the Router 5000 Setting up Configuration Environment You can only configure the router through the console port if it is the first time you use it Connecting the router to a console terminal To set up the local configuration environment the RJ 45 connector of the console cable needs to be connected to the console port on the router and the DB 25 or DB 9 connector to the serial interface of a PC Setting the parameters for console terminal Opening the console terminal and setting up a new connection If the configuration is performed through a PC the terminal emulator such as Terminal of Windows 3 1 and HyperTerminal of Windows95 98 NT should be run on the PC to set up a new connection Enter a name for the new connection and click lt OK gt Figure 31 Opening the console terminal and setting up a new connection Connection Description a New Connection Enter a name and choose an icon for the connection Name 3Com Icon 44 Chapter 3 Starting and Configuring the Router 5000 Setting terminal parameters Follow these steps to set the parameters of the Hyper Terminal in Windows98 1 Select a connection port Select the
8. 4 x 16 3 in HxWxD Weight 14 kg 31 Ib Input voltage Rated voltage range 100 to 240 VAC 50 or 60 Hz Max voltage range 85 to 270 VAC 50 or 60 Hz System power consumption 120 W Operation temperature O to 40 C 32 F to 104 F Relative humidity noncondensing 5 to 90 22 Chapter 1 Introducing the Router 5000 Family 3Com Router 5682 Figure 7 Front view of 3Com Router 5682 3C13759 14 1 POWER 2 SYSTEM 3 AUX 4 CON 5 SLOTO 7 READY ACTIVE Figure 8 Rear view of 3Com Router 5682 1 3 9 4 5 1 Power switch 2 Power socket 3 Grounding screw 4 MIM SLOT1 5 MIM SLOTO 6 MIM SLOT2 7 MIM SLOT3 8 MIM SLOT4 9 MIM SLOT5 10 MIM SLOT6 1 11 MIM SLOT7 Indicators 3Com Router 5682 3C13759 23 18 LEDs are provided on 3Com Router 5682 Router Their meaning is explained in the following table Table 8 Router 5682 Indicators LED Indication POWER System power LED OFF means power is off ON means power is on When redundant power supplies RPS are installed POWER lights when RPS works normally POWER blinks when only one power supply fails POWER is OFF when both power supplies fail SYSTEM Hardware status LED Blinking means system is normal Always on off means system is abnormal READY Module LED ON means the module of the corresponding slot is working normally OFF means the module is abnormal or means no module is in
9. Login authentication ignored allowing you to log in from the console port without authentication Note that this is a one time operation It takes effect only at the first reboot after resetting console authentication is selected At the next reboot console authentication is required Start up and ignore configuration Select option 7 The system sets an Ignore flag to Flash memory and displays Flag set successfully Thus empty configuration applies at reboot The system removes the Ignore flag after its boot is completed In case you forget the password you may select this option to have the router boot with the configuration file ignored After accessing the system you may change or delete the password Note that if not saved the modified configuration cannot survive a reboot To have the router reboot with the new configuration you must perform the save operation after completing configuration 8 Enter debugging environment in case of faults 9 Enter the Boot ROM operation menu Select lt 9 gt to enter Boot ROM Download Menu as follows for upgrade backup or recovery Boot ROM Download Menu 1 Download Boot ROM with XModem Download Extended Segment of Boot ROM with XModem Restore Extended Segment of Boot ROM from FLASH Backup Extended Segment of Boot ROM to FLASH Exit to Main Menu Enter your choice 1 5 Oo FWD Ignore software version check for backward compatibility The likelihood exists that your up
10. Recommended power outlet The user is recommended to use a single phase 3 core outlet with a neutral point or a multi functional computer power socket The neutral point of the outlet should be grounded reliably Normally the neutral point of the power supply system in a building is buried in the ground during the construction and cabling The user must make sure that the power supply for the building is grounded before connecting the AC power cord Console Terminal 29 Console Terminal Introduction to console port 3Com 5000 Router provides an RS232 asynchronous serial console CON port through which configuration of the router can be performed For the attributes of the console port refer to Table 12 Table 12 Attributes of the console port Attribute Description Connector RJ45 Interface standard RS232 Baud rate 9600 bps default to 115200 bps Function Connecting with character terminal Connecting with the serial interface of the local PC and operating the terminal emulator on the PC Command line interface Console cable Console cable is an 8 core shielded cable One end is an RJ45 connector for CON of the router The other end is a DB9 female connector The user can plug either of them into the serial port of the console terminal as needed Console cable is shown in the following figure Figure 12 Console cable assembly 30 Chapter 2 Installation Router to LAN Connection Introduction to the
11. ap_rma_request 3com com Europe Middle East and Africa Telephone Technical Support and Repair From anywhere in these regions not listed below call 44 1442 435529 From the following countries call the appropriate number Austria 0800 297 468 Luxembourg 800 23625 Belgium 0800 71429 Netherlands 0800 0227788 Denmark 800 17309 Norway 800 11376 Finland 0800 113153 Poland 00800 4411 357 France 0800 917959 Portugal 800 831416 Germany 0800 182 1502 South Africa 0800 995 014 Hungary 06800 12813 Spain 900 938 919 Ireland 1 800 553 117 Sweden 020 795 482 Israel 180 945 3794 Switzerland 0800 553 072 Italy 800 879489 U K 0800 096 3266 You can also obtain support in this region using this URL http emea 3com com support email html You can also obtain non urgent support in this region at these email addresses Technical support and general requests customer support O3com com Return material authorization warranty _repair 3com com Contract requests emea contract O3com com Contact Us 71 Country Telephone Number Country Telephone Number Latin America Telephone Technical Support and Repair Antigua 1 800 988 2112 Guatemala AT amp T 800 998 2112 Argentina 0 810 444 3COM Haiti 57 1 657 0888 Aruba 1 800 998 2112 Honduras AT amp T 800 998 2112 Bahamas 1 800 998 2112 Jamaica 1 800 998 2112 Barbados 1 800 998 2112 Martinigue 571 657 0888 Belize 52 5 201 0010 Mexico 01 800 849C ARE Bermuda 1 800 998 2112 Nicaragu
12. gt to enter Boot ROM Download Menu Step 2 In Boot ROM Download Menu select lt 3 gt to restore the extended segment from Flash memory Restore Extended Segment are you sure Y N Enter lt Y gt The system starts restoring and if successful displays Writing to Boot ROM Please wait H Restoring Boot ROM program successed Step 3 When Boot ROM Download Menu appears again select lt 5 gt to exit and reboot the router Upgrading the application image through Ethernet Upgrading the application image with NET is to download using an Ethernet interface In this approach the router is TFTP or FTP Client and needs connecting to TFTP or FTP Server using a fixed Ethernet interface 64 Chapter 5 Router Software Maintenance AN CAUTION No TFIP FTP Server is available with the Router 5000 You must install one yourself Start TFTP or FTP Server on the PC connected to the Ethernet interface on the router and set the path for getting the source file Given FTP Server you need to set user name and password in addition In Boot Menu select lt 2 gt to enter Net Port Download Menu as follows Net Port Download Menu 1 Change Net Parameter 2 Download From Net 3 Exit to Main Menu Enter your choice 1 3 1 In Net Port Download Menu select lt 1 gt for example to change the download parameters as follows Change Boot Parameter A 1 1 clear field go to previous field D quit boot device
13. program 20 Chapter 1 Introducing the Router 5000 Family 3Com Router 5642 Figure 5 Front view of 3Com Router 5642 3C13755 1 POWER 2 SYSTEM 3 AUX 4 CON 5 SLOTO 3 READY ACTIVE Figure 6 Rear view of 3Com Router 5642 1 Power switch 2 Power socket 3 Grounding screw 4 MIM SLOT1 5 MIM SLOTO 6 MIM SLOT2 7 MIM SLOT3 Indicators The Router 5642 LED indicators are described in the following table Table 6 Router 5642 Indicators LED Indication POWER System power LED OFF means power is off ON means power is on SYSTEM Hardware status LED Blinking means the system is running normally Steady ON or OFF indicates a system problem READY Module status LED ON means the module in the corresponding slot is running normally OFF means the module is not installed or has a problem ACTIVE Blinking means data is being transceived by the module in the corresponding slot OFF means no data is being transceived 0 3 Indicates the slot number 3Com Router 5642 3C13755 21 Table 6 Router 5642 Indicators continued LED Indication LAN Ethernet interface LED Green means the interface is normal Blinking yellow means data is being transceived over the Ethernet System Description Table 7 System description of 3Com Router 5642 Item Description Slot 4 MIM slots CPU MPC8245 300 MHz NVRAM 128 KB Boot ROM 512 KB SDRAM 256 MB Flash 32 MB Physical dimensions 88 2 x 442 x 413 mm 3 5 x 17
14. runs normally ON OFF means the system is abnormal Module status LED ON means the module in corresponding slot runs normally OFF means the module runs abnormally or no module is installed Blinking means data is being transceived by the module in the corresponding slot OFF means no data is being transceived Indicating the slot number Ethernet interface LED Green means the interface is normal Blinking yellow means data is being transceived over the Ethernet System Description 3Com Router 5232 3C13751 19 Table 5 System description of 3Com Router 5232 Item Description Fixed interface One AUX port One console port Two LAN ports Slot 3 MIM slots CPU MPC 8245 300 MHz NVRAM 128 KB Boot ROM 512 KB SDRAM 256 MB Flash 32 MB Physical dimensions 44 4 x 442 x 413 mm 1 7 x 17 4 x 12 4 in HxWxD Weight 8 kg 17 6 Ib Input voltage Rated voltage range 100 to 240 VAC 50 or 60 Hz Max voltage range 85 to 270 VAC 50 or 60 Hz System power consumption 80 W Operation temperature 0 to 40 C 32 F to 104 F Relative humidity noncondensing 5 to 90 m SDRAM synchronous dynamic random access memory As the primary memory stores data for communication with CPU during system operation a Flash memory As the primary file storage media stores application programs anomaly information configuration file m Boot ROM Stores Bootstrap
15. serial interface to be connected in the Connect using box as shown in Figure 32 Please note that the selected serial interface should be consistent with the actual serial interface connected by the console cable Figure 32 Setting the connection port in the local configuration 3Com Properties Connect To Settings amp un Country region United States 1 v Enter the area code without the long distance prefix Area code 508 Phone number Connect using Agere Systems AC 97 Modem v Use country region code and area code C Redial on busy Cancel 2 Set the serial interface parameters As shown in Figure 33 in the properties dialog box of the serial interface set the baud rate to 9600 data bit to 8 no parity check stop bit to 1 and flow control to none Then click lt OK gt to return to the HyperTerminal window Powering on the Router Startup of the Router 5000 45 Figure 33 Setting serial interface parameters COM1 Properties 21x Port Settings Bits per second X Data bits ls Patty None Stop bits DO Flow control None Advanced Bestore Defaults 3 Set HyperTerminal properties Select Properties Port Settings in the HyperTerminal to enter the properties setting window Select the terminal emulation type to be VT100 or Auto detect and click lt OK gt to return to the HyperTerminal window Checking befor
16. the router is a DB50 receptacle Proper connection cable needs to be selected for the protocol applied By far nine types of synchronous asynchronous serial interface cables are available One end of all the nine types of cables is DB50 connector the other end network end varies with the cable type which can be m V 24 RS232 DTE cable DB25 male connector m V 24 RS232 DCE cable DB25 female connector m V 35 DTE cable 34PIN male connector m V 35 DCE cable 34PIN female connector m X 21 DTE cable DB15 male connector m X 21 DCE cable DB15 female connector The following figures show the cable assembly of all these types m V 24 RS232 DTE cable assembly Router to WAN Connection 35 Figure 15 V 24 RS232 DTE cable assembly DB50 male DB25 male e e e e e e e e i e e Pos 1 m V 24 RS232 DCE cable assembly Figure 16 V 24 RS232 DCE cable assembly DB50 male DB25 female m V 35 DTE cable assembly 36 Chapter 2 Installation Figure 17 V 35 DTE cable assembly O gt O V 35 male DB50 male O OC Z C 0 SESEO c C Olooooseseoce sG SO KN lt ae mAZeoO m V 35 DCE cable assembly Figure 18 V 35 DCE cable assembly Female V 35 female H M i 3 H 3 i
17. 13755 m 3Com Router 5682 3C13759 About the Router 5000 The 3Com Router 5000 Family is intended for use on enterprise level networks The Router 5000 Family is ideal for use as core routers on small and medium enterprise networks or access routers for network branches on large sized enterprise networks The Router 5000 is suitable for applications on carrier level networks such as telecom management networks and billing networks The Router 5000 features a modular design and accepts multiple optional MIMs Multi functional Interface Modules and SICs Smart Interface Cards The Router 5000 Family uses high speed microprocessors and 3Com s network operation system platform The router provides simple configuration rich network security features and supports dumb terminal access SNA Systems Network Architecture DLSw Data Link Switching IP multicast ATM MPLS and abundant QoS Quality of Service features The Router 5000 provide the following features High performance processor The Router 5000 uses high performance processors to handle all the integrated interface data such as packet processing capacity maximum traffic on interfaces delay frame drop rate restoration period due to overloading of the system and system reset period 14 Chapter 1 Introducing the Router 5000 Family Multiple interface card interface module options The Router 5000 provides SIC slots and MIM slots for installing expansion modules includi
18. Attaching network interface 100 done Loading NET download completed read len 04378489 Please wait it needs a long time EHE HEHE HE HE HE HE HE HE HE BE HE HE BE HE HE BE HE DEBE HE PE HE HE HE HE HE HE HE BE DE BE HEHE HE HE HE HEHE HE HEHE HE DE HE HE DEBE HEBE BE DEBE BE DEBE BE HH HEHE PEHE HE HE HE HE HE HE HE HE HE HE BE HE HE BE HE PE HE HE PE HE HE HE HE HE HE HE BE BE HE HE HE HE HE HE HE HE HE HE HE HE HE DEBE HEHE HE H H DEBE BE HHH HH Writing software File Succeeds Press lt Enter gt to reboot the system The router can serve as FTP Server when loading v 2 41 You can run FTP Client to upload or download the files of application image Boot ROM image and configuration 66 Chapter 5 Router Software Maintenance Dealing with a Contact our technical staff in the event of Boot ROM password or user Router Password password loss They can help you to set a new password Loss OBTAINING SUPPORT FOR YOUR 3COM PRODUCTS 3Com offers product registration case management and repair services through eSupport 3com com You must have a user name and password to access these services which are described in this appendix Register Your Product to Gain Service Benefits To take advantage of warranty and other service benefits you must first register your product at http eSupport 3com com 3Com eSupport services are based on accounts that are created or that you are authorized to access Solve Pr
19. Ethernet interface The Router 5000 provide fixed 100BASE TX FE interface s For the interface attributes refer to Table 13 Table 13 Attributes of the Ethernet interface Attribute Description Connector RJ45 Interface MDI Operating mode 10 100Mbps auto sensing Full duplex half duplex Ethernet MDI Media Dependent Interface is the typical Ethernet interface on ordinary network cards MDIX is crossover media dependent interface which is generally used on Hubs or LAN switches Ethernet cable 100BASE TX Ethernet interface usually uses Category 5 twisted pair as shown in the following figure Figure 13 Ethernet cable assembly a Straight through cable The wire sequences of the twisted pair cable crimped by the RJ45 connectors at both ends of the cable are totally the same It is used to connect the terminal equipment such as PCs and routers to HUBs or LAN Switches m Cross over cable The wire sequences of the twisted pair wires crimped by the RJ45 connectors at both ends of the cable are different It is used to connect the terminal equipment such as PCs to the terminal equipment such as PCs If needed the user can make such cables himself CAUTION When making the cable use the shielded cable to ensure EMC Electromagnetic Compatibility Router to WAN Connection 31 Router to WAN Connection Connecting the AUX port to the Modem The Router 5000 provide multiple types of WAN interf
20. M B file exists it is impossible to have another M or B file If you change the file type of another file to B the M B file becomes a type M file You can modify the file name of an application image in Flash memory using the command after it boots You cannot modify the file type of the type S application image file but you can modify the file type of type M B and N A application image files in the Boot ROM menu or using commands after the application image boots Secure boot file is the last resort for system boot You can download it in the Boot ROM menu and must name it secure bin However you cannot modify this file or change the type of another file to S If you change the name of the secure boot file with the rename command after the system boots the file is removed from Flash memory To use the secure boot file after that you need to download it again Select lt 3 gt in Boot Menu The console screen displays the following menu provided four application image files have existed in Flash memory 58 Chapter 5 Router Software Maintenance M MAIN B BACKUP S SECURE kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk NO Name Size Type Time aL main bin 5988025 M Oct 10 2002 10 10 10 2 backup bin 5985198 B Oct 10 2002 10 10 10 3 a bin 987491 N A Oct 10 2002 10 10 10 4 secure bin 988022 S Oct 10 2002 10 10 10 kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkk 5 Exit to main menu Enter your choice 1 5 3
21. PN 3COM 3Com Router 5000 Family Getting Started Guide www 3Com com Part Number 10015122 Rev AB Published September 2007 Mfg BOM 3122A076 3Com Corporation 350 Campus Drive Marlborough MA 01752 3064 Copyright 2006 2007 3Com Corporation All rights reserved No part of this documentation may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from 3Com Corporation 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change 3Com Corporation provides this documentation without warranty term or condition of any kind either implied or expressed including but not limited to the implied warranties terms or conditions of merchantability satisfactory quality and fitness for a particular purpose 3Com may make improvements or changes in the product s and or the program s described in this documentation at any time If there is any software on removable media described in this documentation it is furnished under a license agreement included with the product as a separate document in the hard copy documentation or on the removable media in a directory file named LICENSE TXT or LICENSE TXT If you are unable to locate a copy please contact 3Com and a copy will be pro
22. Power input and PGND 27 AC Power Cord 27 Console Terminal 29 Router to LAN Connection 30 Router to WAN Connection 31 Connecting the AUX port to the Modem 31 WAN Interface to DSU CSU 32 Starting and Configuring the Router 5000 Startup of the Router 5000 43 Setting up Configuration Environment 43 Powering on the Router 45 Startup Process 46 Configuration Fundamentals of the Router 48 Command Line Interface 48 Troubleshooting Troubleshooting the Power System 51 Troubleshooting of the Console Terminal 51 Troubleshooting of SDRAM 52 Application Software Upgrade 53 Router Software Maintenance Introduction 55 Software Maintenance under v 3 11 Environment 56 Dealing with a Router Password Loss 66 Obtaining Support for Your 3Com Products Register Your Product to Gain Service Benefits 67 Solve Problems Online 67 Purchase Extended Warranty and Professional Services 68 Access Software Downloads 68 Contact Us 69 Telephone Technical Support and Repair 69 Contents 7 Contents About This Guide This guide provides the information you need to install and use the 3Com Router 5000 Family The guide is intended for use by network administrators who are responsible for installing and configuring network eguipment consequently it assumes a basic working knowledge of LANs Local Area Networks Before You Start Release Notes gt 3Com Web Site This section contains information about the documents and CD ROM th
23. a AT amp T 800 998 2112 Bonaire 1 800 998 2112 Panama ATRT 800 998 2112 Brazil 0800 13 3COM Paraguay 54 11 4894 1888 Cayman 1 800 998 2112 Peru AT amp T 800 998 2112 Chile AT amp T 800 998 2112 Puerto Rico 1 800 998 2112 Colombia AT amp T 800 998 2112 Salvador AT amp T 800 998 2112 Costa Rica AT amp T 800 998 2112 Trinidad and Tobago 1 800 998 2112 Curacao 1 800 998 2112 Uruguay AT amp T 800 998 2112 Ecuador AT amp T 800 998 2112 Venezuela AT amp T 800 998 2112 Dominican Republic AT amp T 800 998 2112 Virgin Islands 57 1 657 0888 You can also obtain support in this region in the following ways m Spanish speakers enter the URL http lat 3com com lat support form html m Portuguese speakers enter the URL _http lat 3com com br support form html m English speakers in Latin America send e mail to lat support anc 3com com US and Canada Telephone Technical Support and Repair All locations Network Jacks Wired or Wireless Network Interface Cards All other 3Com products 1 800 876 3266 1 800 876 3266 72 APPENDIX A OBTAINING SUPPORT FOR YOUR 3COM PRODUCTS
24. aces and the fixed WAN interfaces include an AUX port and a WAN interface synchronous asynchronous serial interface This section describes the connection of the two interfaces Introduction to the AUX port As an RS232 compliant asynchronous serial interface the AUX port can be used as the backup of other WAN interface in the dial up mode In the event that the console port fails the AUX port can serve as a console port For the attributes of the AUX port please refer to Table 14 Table 14 Attributes of the AUX port Attribute Description Connector RJ45 Interface standard RS232 Baud rate 300 bps to 115200 bps Function Modem dial up Backup Operating as the console port when the CON fails Protocol PPP SLIP MP AUX cable AUX cable is an 8 core shielded cable One end of the cable is an RJ45 connector which can be plugged into the AUX port of the device The other end is furnished at the same time with a DB9 male connector and a DB25 male connector The user can choose either of them to plug into the serial port of Modem as needed 32 Chapter 2 Installation Figure 14 AUX cable assembly om WAN Interface to DSU CSU Introduction to the synchronous asynchronous serial interface The fixed WAN interface of the Router 5000 is a synchronous asynchronous serial interface which is usually used for the connection with a WAN device such as a Modem or CSU DSU It can operate in the synchronous asynchronous mode o
25. an choose the interface impedance value m Turn on the switch to change the interface impedance to 759 and then you need to connect the 75Q cable m Turn on the switch to change the interface impedance to 1209 and then you need to connect the 1200 cable Figure 29 Extending E1 1200 balanced twisted pair cable B 15 j RJ 45 RHS Pd MER BN E 1209 banlanced Network connector 12092 E1 twisted pair cable assembly trunk cable Inoy 1 Observe the status of the Link LED for the E1 interface ON means that a link is present OFF means that no link is present and you need to check the line 42 Chapter 2 Installation T1 interface to DSU CSU Introduction to the T1 interface T1 interface which stands for channelized CT1 PRI interface is responsible for forwarding and processing T1 data flow delivering CT1 access and implementing ISDN PRI function Its attributes are listed in the following table Table 18 T1interface attributes Attribute Description Connector type RJ45 Interface standard G 703 T1 102 G 704 Maximum baud rate 544Mbps Matching cable T1 cable 100Q standard shielded cable Operating mode T1 CT1 ISDN PRI Function Backup Terminal access ISDN For the T1 module corresponding serial interface shall be created after you use the timeslot bundling command on the Controller T1 interface T1 interface cable T1 interface matches 100Q standard shielded cable See the following figure Figure 30
26. at accompany your Router 5000 The release notes provide important information about the current software release including new features modifications and known problems You should read the release notes before installing the router in your network If the information in the release notes differ from the information in this guide follow the instructions in the release notes Most user guides and release notes are available in Adobe Acrobat Portable Document Format PDF or HTML on the 3Com Web site www 3Com com 10 About This Guide Conventions Table 1 lists conventions that are used throughout this guide Table 1 Notice lcons Icon Notice Type Description Information note Information that describes important features or instructions Caution Information that alerts you to potential loss of data or AN potential damage to an application system or device Warning Information that alerts you to potential personal injury Related In addition to this guide the Router 5000 documentation set includes the Documentation following Router 5000 6000 Configuration Guide This guide contains information on the features supported by your router and how they can be used to optimize your network It is supplied in PDF format on the CD ROM that accompanies the router Router 5000 6000 Command Reference Guide This guide provides detailed information about the web interface and command line interface that enable you to manage the r
27. btain software releases that follow the software version that you originally purchased 3Com recommends that you buy an Express or Guardian contract a Software Upgrades contract or an equivalent support contract from 3Com or your reseller Support contracts that include software upgrades cover feature enhancements incremental functionality and bug fixes but they do not include software that is released by 3Com as a separately ordered product Separately orderable software releases and licenses are listed in the 3Com Price List and are available for purchase from your 3Com reseller Contact Us 69 Contact Us Telephone Technical Support and Repair 3Com offers telephone internet and e mail access to technical support and repair services To access these services for your region use the appropriate telephone number URL or e mail address from the table in the next section To obtain telephone support as part of your warranty and other service benefits you must first register your product at http eSupport 3com com When you contact 3Com for assistance please have the following information ready m Product model name part number and serial number a A list of system hardware and software including revision level m Diagnostic error messages a Details about recent configuration changes if applicable To send a product directly to 3Com for repair you must first obtain a return materials authorization number RMA Pr
28. ding application and Boot ROM image through XMODEM m Upgrading the application image through TFTP m Uploading downloading the application image and configuration file through FTP The Router 5000 are loaded initially You may need to upgrade it and its corresponding Boot ROM image to accommodate new product features Examine the current version of the application and Boot ROM program before software upgrade For the association between the version and Boot ROM image see the corresponding Release Notes 56 Chapter 5 Router Software Maintenance Software Maintenance under v 3 11 Environment gt This section describes how to maintain the Boot ROM image using V9 19 as an example The entire Boot ROM image file in this section includes two segments extended and basic You can separately upgrade and back up the extended segment Boot Menu Start the router when the message Press Ctrl B to enter Boot Menu ETA appears press lt Ctrl B gt The console screen displays Please input bootrom password Enter the correct password void by default to have the system enter Boot Menu Boot Menu Download application program with XMODEM Download application program with NET Set application file type Display applications in Flash Clear application super password Reset console authentication Start up and ignore configuration Enter debugging environment Boot Rom Operation Menu Do not check the version of the softwar
29. ding to the division of the subnets Configure the routes If it is necessary to enable a dynamic routing protocol the user should configure the related operating parameters of the protocol If special security is required perform the security configuration for the router If special reliability is required perform the reliability configuration for the router Characteristics of the command line interface The command line interface of the Router 5000 provides a number of configuration commands which can be used to configure and manage the router The command line interface has the following characteristics m Performs the local configuration through CON port m Performs the local or remote configuration through telnet command which can be used to directly log on and manage other routers m Users can enter anytime to get online help Configuration Fundamentals of the Router 49 m Provides network diagnostic tools such as Tracert and Ping to quickly diagnose the availability of the network m Provides all kinds of detailed debugging information to diagnose network faults m The command line interpreter adopts fuzzy search for the keywords of the command If the user enters the conflict free keyword for a command the command will be interpreted accordingly For example for a display command the user can just enter dis Command line interface The command line interface of the Router 5000 provide plenty of configura
30. e Exit and reboot Enter your choice 1 b TMU ANH QIR Q N BP These options are described in sequence as follows Download the application image with XMODEM Refer to the subsection Upgrading Software through XMODEM in this section Download the application image through Ethernet Refer to the subsection Upgrading the application image through Ethernet If you select this option the following Net Port Download Menu appears Net Port Download Menu 1 Change Net Parameter 2 Download From Net 3 Exit to Main Menu Enter your choice 1 3 1 Software Maintenance under v 3 11 Environment 57 3 Set the type of the application image file to change the type of a boot file or order in which the boot files are selected The dual image function is available with the router By default the system defines and attempts to boot in order with three boot files main backup and secure provided they are available from Flash memory If the router fails to boot with the secure boot file it prompts the boot failure The following table gives default names and types of the boot files Table 19 Default names and types of the boot files Boot file File name File type Main boot file main bin M Backup boot file backup bin B Secure boot file secure bin S Note that The application images for system boot can be type M B and S but not type N A You can store them in Flash memory but only one for each For example if an
31. e power on Check according to the following items before powering on the router a Whether the power cord and PGND wire are correctly connected a Whether the voltage of the power supply complies with the reguirement of the router m Whether the console cable is correctly connected whether the PC or terminal for configuration is open and whether the settings are done WARNING Before powering on the router the user should be aware where the switch of the power supply to the router is located so that the power supply can be disconnected in time once accidents occur Powering on the router m Turn on the site power m Turn on the power switch of the router 46 Chapter 3 Starting and Configuring the Router 5000 Startup Process gt Checking operating after power on After the router is powered on please perform the following inspection Whether the LEDs on the front panel are normal m Inthe process of the Power On Self Test POST the LEDs light in the following sequence SLOT1 to 3 are ON first Then if SLOT 2 and 3 are ON it means that the memory test is successful If SLOT 1 and 2 are ON it indicates the failure of the memory test m For the status of the LEDs during normal operation after power on please refer to Chapter 2 System Specifications Whether the console terminal display is normal The startup interface on the console terminal can be seen after the router is powered on see Startup Process below
32. ftpGet Error occurred while transferring the file An Error Occurred tftp transfer failed error 0x43 download error Something is wrong Please check Troubleshooting The symptom described above means that the new software version has not been loaded Fault isolation can be carried out from three aspects m Check the TFTP server to see whether information can be sent If not the problem is likely to result from an incorrectly configured TFTP server IP address In this case make sure that IP address of the TFTP server is the IP address of the network interface on the PC to which the Ethernet interface is connected For the procedure of selecting an Ethernet interface for TFTP upgrade on the Router 5000 Run the winipcfg command and the system will prompt the IP address of the Ethernet interface m If Windows prompts The system detected conflict between the IP address xxxx and the system hardware address xxxx in this case it is very likely that the IP address of the TFTP server was incorrectly assigned to the upgrading Ethernet interface on the Router m Check the TFTP server If it prompts The system cannot find the specified file check whether the path set on the TFTP server and the file name including the extension of the application software set on the Router are correct 54 Chapter 4 Troubleshooting Upgrade the application software again after the problem is solved Fault 2 When upgrading the software
33. grade attempt fails even when you select the correct 60 Chapter 5 Router Software Maintenance software version If the system prompts invalid version in this case you can select lt a gt from Main Menu to have the system skip version check during upgrade This however works only once the system checks software version all the same at reboot 2 Select lt b gt to exit and reboot the router To enter Boot Menu you must press lt Ctrl B gt within three seconds after gt the information Press Ctrl B to enter Boot Menu appears Otherwise the system starts decompressing images To re enter the menu after that you must reboot the router Upgrading Software through XMODEM When upgrading software through XMODEM you can directly use the console port without building up another configuration environment Upgrading the application image 1 Enter Boot Menu refer back to the subsection Boot Menu in this section press lt 1 gt to select the XMODEM protocol for downloading the application image The following download speeds are available with the router Please choose your download speed 1 9600 bps 2 19200 bps 3 38400 bps 4 57600 bps 5 115200 bps 6 Exit and reboot Enter your choice 1 6 2 Select an appropriate download speed lt 5 gt for 115200 bps for example The console screen displays Download speed is 115200 bps Change the terminal s speed to 115200 bps and select XModem protoco
34. ht 6 kg 13 Ib 3Com Router 5232 3C13751 17 Table 3 System description of 3Com Router 5012 continued Item Description Input voltage Rated voltage range 100 to 240 VAC 50 or 60 Hz Max voltage range 85 to 264 VAC 47 to 63 Hz System power 60 W consumption Operating temperature 0 to 40 C 32 F to 104 F Relative humidity 5 to 90 noncondensing m SDRAM synchronous dynamic random access memory As the primary memory stores data for communication with CPU during system operation m Flash memory As the primary file storage media stores application programs anomaly information configuration file m Boot ROM Stores Bootstrap program 3Com Router 5232 Figure 3 Front view of 3Com Router 5232 1 POWER 2 SYSTEM 3 AUX 4 CON 5 SLOT1 3 READY ACTIVE 6 LAN READY ACTIVE 18 Chapter 1 Introducing the Router 5000 Family Indicators Figure 4 Rear view of 3Com Router 5232 cs ame i gt H JI 1 Power switch 2 Power socket 3 Grounding screw 4 Fixed LAN interface LANO 5 Fixed WAN interface WANO 6 MIM SLOT1 7 MIM SLOT2 8 MIM SLOT3 10 indicators are provided on 3Com Router 5232 Their meaning is explained in the following table Table 4 LEDs of 3Com 5232 Router LED POWER SYSTEM READY ACTIVE 1 3 LAN Indication System power LED OFF means power is off ON means power is on Hardware status LED Blinking means the system
35. inking indicates that the system is in normal operation Steady ON or OFF means that the system is in abnormal operation SLOTI MIM LED ON indicates that the interface module operates normally OFF indicates that no module is installed in the slot or the module cannot operate properly SLOT2 SIC LED ON indicates that the interface card operates normally OFF indicates that no interface card is installed in the slot or the interface card cannot operate properly SLOT3 SIC LED ON indicates that the interface card operates normally OFF indicates that no interface card is installed in the slot or the interface card cannot operate properly WAN Fixed synchronous asynchronous serial interface LED Show the status of data transceiving on the serial interface OFF means that no data is being transceived Blinking means that data is being transceived LAN Fixed Ethernet interface 0 LED Shows the status of data transmission on the fixed Ethernet interface OFF means that no data is being transceived Blinking means that data is being transceived System Description Table 3 System description of 3Com Router 5012 Item Description Slot Two SIC slots One MIM slot Fixed interface One 10 100 Mbps Ethernet interface One WAN interface One AUX port One console port CPU MPC8241 200 MHz Boot ROM 512 KB SDRAM 128 MB Flash memory 32 MB Physical dimensions 44 4 x 442 x 315 mm 1 7 x 17 4 x 12 4 in Hx W xD Weig
36. l Press ENTER key when ready 3 Change the baud rate on the console terminal see Figure 5 4 to the software download speed 115200 bps in this example After that select Dial in Disconnect and then Dial in Dialing to disconnect and reconnect the terminal Press lt Enter gt to start downloading The console screen displays Please Select Program File Downloading CCCCC Software Maintenance under v 3 11 Environment 61 To validate the new baud rate set on the console terminal you must disconnect and then reconnect the terminal emulation program Select Transfer Send file in the HyperTerminal window The following window pops up Figure 34 Send File dialog box Send File 21 x Folder C 4WINDO W5 wersion Eilename CAWINDOWS wersiontocweb1 Protocol modem Send Close Cancel In the displayed Send file dialog box click lt Browse gt to select the application image file to be downloaded and select XMODEM for the Protocol field Then click lt Send gt The following interface appears After completing download the system begins writing to Flash memory and upon its completion outputs the following information Download completed For an 3Com 5000 router the system also prompts you to select file type upon completion of downloading please select file to be saved as 1 main application file 2 backup application file 3 secure application file 4 cancel downloading Enter your ch
37. n distance m Baud rate bps Maximum transmission distance m 2400 60 2400 1250 4800 60 4800 625 9600 30 9600 312 19200 30 19200 156 38400 20 38400 78 64000 20 56000 60 115200 10 64000 50 2048000 30 34 Chapter 2 Installation AN CAUTION The baud rate should not exceed 64kbps when the V 24 cable operates in synchronous mode m DTE and DCE Synchronous serial interface can operate in both DTE and DCE mode For two devices connected directly one should operate in DTE mode and the other should operate in DCE mode The device at the DCE side provides a synchronous clock and specifies the transmission rate while the device at the DTE side accepts the synchronous clock and communicates at the specified baud rate Usually the router serves as a DTE device To determine whether the device connected to the router is a DTE or DCE please refer to the manual that came with the device Also the following table will be helpful in identifying DTE and DCE Usually the PC or Router serves as a DTE device and the Modem Multiplexer or CSU DSU serves as a DCE device In general the asynchronous serial interface is connected to an external Modem or a Terminal Adapter TA to work as the dial up interface In this case itis unnecessary to determine whether the device is DTE or DCE and just choose an appropriate baud rate Synchronous asynchronous serial interface cable The WAN interface of
38. ng serial interfaces T1 CT1 PRI interface E1 CE1 PRI interface BRI S T and U interfaces Ethernet interface including FE GE electrical interface and fiber interface ADSL G SHDSL interface ATM 25M 155M interface and so on Multiple channels of asynchronous serial interface access The router can operate as a small Internet access server when connected to PSTN Public Switched Telephone Network via the asynchronous serial interface With an analog Modem interface card the router can be directly connected to PSTN to serve as a small access server Ethernet access solution By extending SICs and MIMs the Router 5000 can provide multiple forms of Ethernet interfaces such as optical electrical interface 10 100 1000Mbps interface Thereby the networking capability of the router can be significantly improved Voice capabilities The Router 5000 support multiple voice interface modules which can provide such interfaces as FXO FXS EBM E1VI TIVI With high speed CPU and digital signal processing DSP technology the Router 5000 can provide voice over IP VoIP services with high quality voice XDSL MPLS features The ADSL ADSL I G SHDSL module for the Router 5000 allows the medium to small sized enterprises to access the Internet over DSLAM equipment via PSTN MPLS a combination of IP and ATM technologies provides faster forwarding speed get support from IP routed protocols and control protocols thus satisfying the requirements that va
39. oblems Online 3Com offers the following support tool a 3Com Knowledgebase Helps you to troubleshoot 3Com products This query based interactive tool is located at http knowledgebase 3com com It contains thousands of technical solutions written by 3Com support engineers 68 APPENDIX A OBTAINING SUPPORT FOR YOUR 3COM PRODUCTS Purchase Extended Warranty and Professional Services To enhance response times or extend your warranty benefits you can purchase value added services such as 24x7 telephone technical support software upgrades onsite assistance or advanced hardware replacement Experienced engineers are available to manage your installation with minimal disruption to your network Expert assessment and implementation services are offered to fill resource gaps and ensure the success of your networking projects For more information on 3Com Extended Warranty and Professional Services see http Awww 3com com Contact your authorized 3Com reseller or 3Com for additional product and support information See the table of access numbers later in this appendix Access Software Downloads You are entitled to bug fix maintenance releases for the version of software that you initially purchased with your 3Com product To obtain access to this software you need to register your product and then use the Serial Number as your login Restricted Software is available at http eSupport 3com com To o
40. oducts sent to 3Com without authorization numbers clearly marked on the outside of the package will be returned to the sender unopened at the sender s expense If your product is registered and under warranty you can obtain an RMA number online at http eSupport 3com con First time users must apply for a user name and password Telephone numbers are correct at the time of publication Find a current directory of 3Com resources by region at http csoweb4 3com com contactus 70 APPENDIX A OBTAINING SUPPORT FOR YOUR 3COM PRODUCTS Country Telephone Number Country Telephone Number Asia Pacific Rim Telephone Technical Support and Repair Australia 1800 075 316 Philippines 1800 144 10220 or Hong Kong 2907 0456 029003078 India 000 800 440 1193 PR of China 800 810 0504 Indonesia 001 803 852 9825 Singapore 800 616 1463 Japan 03 3507 5984 South Korea 080 698 0880 Malaysia 1800 812 612 Taiwan 00801 444 318 New Zealand 0800 450 454 Thailand 001 800 441 2152 Pakistan Call the U S direct by dialing 00 800 01001 then dialing 800 763 6780 Sri Lanka Call the U S direct by dialing 02 430 430 then dialing 800 763 6780 Vietnam Call the U S direct by dialing 1 201 0288 then dialing 800 763 6780 You can also obtain non urgent support in this region at this email address apr technical support O3com com Or reguest a return material authorization number RMA by FAX using this number 61 2 9937 5048 or send an email at this email address
41. oice 1 4 The system starts writing to Flash memory after you enter your choice and displays Writing to flash memory Please wait it needs a long time Please wait HEHE PEHE HEBE HE HE HE HE HE HE HEBE HE HE HE HE HE HE HE BE HE HE BE HE PE HE HE BEDE BE HE HE HE HE HE H HE BE H H H HH HHH HHH HHHH Writing FLASH Success Please use 9600 bps Press lt ENTER gt key to reboot the system 62 Chapter 5 Router Software Maintenance AN Restore the baud rate of the console terminal to 9600 bps as prompted disconnect the terminal and dial again Then you can see the system boot banner Upgrading the entire Boot ROM image Enter Boot Menu and select lt 9 gt to enter Boot ROM Download Menu as follows Boot ROM Download Menu 1 Download Boot ROM with XModem Download Extended Segment of Boot ROM with XModem Restore Extended Segment of Boot ROM from FLASH Backup Extended Segment of Boot ROM to FLASH Exit to Main Menu Enter your choice 1 5 Select lt 1 gt in Boot ROM Download Menu to download the Boot ROM image through XMODEM Multiple download speeds are available The subsequent steps are the same as those described in the item Upgrading the application image in this subsection Oo FWD CAUTION You are recommended to upgrade the entire Boot ROM program only when necessary and with the guide of technical staff because no means is available for on field recovery in case of an upgrade failure Upgrading the ex
42. orwarding and processing E1 data flow delivering CE1 access and implementing ISDN PRI function Its attributes are listed in the following table Table 17 E1 interface attributes Attribute Description Connector type DB15 Interface standard G 703 G 704 Maximum baud rate 2 048Mbps Matching cable E1 75Q unbalanced coax cable E1 120Q balanced coax cable Coax connector network interface connector 75Q 120Q converter with BNC connector Operating mode E1 CE1 ISDN PRI Function Backup Terminal access ISDN PRI E1 interface cable E1 interface cable which is G 703 compatible may be 75Q unbalanced coax cable or 120Q balanced twisted pair cable m 75Q unbalanced coax cable Figure 27 E1 75Q unbalanced coax cable You can also choose to attach both ends with BNC connectors for extending two 75 unbalanced coax cables a 1200 balanced twisted pair cable DA Router to WAN Connection 41 The cable is attached with DB15 male connector for the router end and with RJ45 connector for the network end See the following figure Figure 28 E1 1202 balanced twisted pair cable t ra j gt lil You can also choose to attach both ends with RJ45 connectors for extending two 120 balanced twisted pair cables E1 interface cable coax connector assembly network connector assembly and 7590 1200 converter all are optional Impedance inverter switch Impedance inverter switch is also available through which you c
43. ot the router System is gself decompressing vhs d i Ela t cod Boe Mae ele hla ku a va Be eee oo OK System is starting Starting at 0x10000 User interface Con 0 is available Press ENTER to get started Press lt Enter gt and the screen will display lt 3Com gt This prompt indicates that the router has entered the system view and now the router can be configured 48 Chapter 3 Starting and Configuring the Router 5000 Configuration Fundamentals of the Router Command Line Interface In general the configuration steps are as follows Before configuring the router the networking reguirements should be made specific which include networking purpose the role of the router in the network the division of subnets WAN type and transmission medium the network security policy and reliability Based on the above reguirements draw a clear and integrated networking diagram Configure the WAN interface of the router First configure the physical operating parameters e g the operating mode of the serial interface baud rate and synchronous clock of the interface according to the transmission medium of the WAN For the dial up interface the user also needs to configure DCC parameters Then configure the link layer protocol encapsulated on the interface and the related operating parameters according to the WAN type Configure the IP addresses or IPX network numbers of all the interfaces on the router accor
44. outer It is supplied in PDF format on the CD ROM that accompanies the router Router 5000 6000 Module Manual This manual describes the various modules that are available for use with the Router 5000 Release Notes These notes provide information about the current software release including new features modifications and known problems The release notes are supplied on the 3Com Web site Documentation Comments 11 Documentation Comments Your suggestions are very important to us They will help make our documentation more useful to you Please e mail comments about this document to 3Com at pddtechpubs_comments 3com com Please include the following information when commenting m Document title m Document part number on the title page a Page number if appropriate Example Router 5000 Family Getting Started Guide Part Number 10015122 Rev AA Page 21 Please note that we can only respond to comments and guestions about 3Com product documentation atthis e mail address Ouestions related to technical support or sales should be directed in the first instance to your network supplier 12 About This Guide About the Router 5000 13 Introducing the Router 5000 Family This section introduces the 3Com Router 5000 and describes how it can be used in your network It also describes the different models of Router 5000 including m 3Com Router 5012 3C13701 m 3Com Router 5232 3C13751 m 3Com Router 5642 3C
45. r DTE DCE mode depending on the application For the attributes of the interface please refer to Table 15 Table 15 Attributes of the synchronous asynchronous serial interface Description Attribute Synchronous Asynchronous Connector type DB28 or DB50 Interface standard and V 24 V 35 X 21 RS232 operaung mode DTE DCE DTE DCE Minimum baud rate 1200 1200 300 bps Maximum baud rate 64K 2 048M 115200 bps Matching cable V 24 RS232 DTE cable V 24 RS232 DCE cable V 35 DTE cable V 35 DCE cable X 21 DTE cable X 21 DCE cable Router to WAN Connection 33 Table 15 Attributes of the synchronous asynchronous serial interface m Synchronous asynchronous mode Description Attribute Synchronous Asynchronous Function DDN leased line backup Modem dial up Terminal access Backup Asynchronous lease line terminal access Protocol PPP PPP MP SLIP LAPB MP HDLC X 25 Frame Relay Synchronous Asynchronous serial interface can work in either synchronous or asynchronous mode Different signalling standards are supported in these two modes V 35 and V 24 RS232 support synchronous operating mode while V 24 RS232 support the asynchronous operating mode The maximum transmission distance and baud rate of the signal vary with the operating mode Table 16 Transmission rate and distance of V 24 RS232 V 35 cable V 24 RS232 V 35 Baud rate bps Maximum transmissio
46. re Maintenance in this manual Troubleshooting of repeated reboot Fault 1 After the information Now testing memory appears the system restarts repeatedly Fault 2 After displaying the information System now is Starting the system restarts repeatedly and sometimes gives a prompt message Copied program error Troubleshooting Generally such faults are caused by the damage to SDRAM If the SDRAM is seriously damaged the problem will be found while testing the memory and the system will reboot If the SDRAM is slightly damaged the problem will be found during the process of system starting and the system will reboot giving the prompt message Copied program error Application Software Upgrade 53 The user can decide whether the SDRAM has fault by checking the LED status of the router During the router s POST the SLOT1 to 3 LEDs and SERIALO LED will be ON first In this case if the SLOT1 and SLOT2 LEDs light it can be concluded that the SDRAM test has failed If the SDRAM is damaged replace it with a new one before opening the chassis please contact the agent of 3Com Corporation Co Ltd and get his permission to continue with the operation For the operation method please refer to Section 6 2 Maintain the Hardware in this manual Application Software Upgrade Fault 1 When upgrading the software using the TFTP approach the system displays the following message Loading t
47. rious new applications put on the network Data Security Supports ID authentication protocols including PAP Password Authentication Protocol CHAP Challenge Handshake Authentication Protocol RADIUS Remote Authentication Dial in User Service TACACS firewalls VPN Virtual Private Network including GRE L2TP provides IPSec IP Security IKE Internet Key Exchange technologies and backup solutions Online software upgrade The onboard Flash memory allows you to upgrade the software online add new features and extend new functions 3Com Router 5012 3C13701 15 3Com Router 5012 3C13701 Figure 1 Front view of 3Com Router 5012 OA illi i1 izi Gi T Ti 1 POWER 2 SYSTEM 3 SLOT1 4 SLOT2 5 SLOT3 6 WAN 7 LAN Figure 2 Rear view of 3Com Router 5012 10 9 1 2 3 4 5 6 7 8 1 Power switch 2 Power socket 3 Grounding screw 4 Fixed interface WAN 5 Console port CON 6 Auxiliary port AUX 7 Fixed Ethernet interface LAN 8 MIM slot 1 9 SIC slot 2 10 SIC slot 3 16 Chapter 1 Introducing the Router 5000 Family Indicators Eight indicators are provided on 3Com Router 5012 Their meaning is explained in the following table Table 2 Router 5012 Indicators LED Indication POWER System power LED OFF means power is off ON means power is on SYSTEM Hardware system operating LED Bl
48. stalled in the corresponding slot ACTIVE Blinking means data is being transceived by the module on the corresponding slot OFF means no data is being transceived by the module in the corresponding slot 0 7 The corresponding slot number System Description Table 9 System description of 3Com Router 5682 Item Description Slot 8 MIM slots CPU MPC8245 300 MHz NVRAM 128 KB Boot ROM 512 KB SDRAM Default 128 MB Max 256 MB Flash 32 MB Physical dimensions 88 2 x 442 x 413 mm 3 5 x 17 4 x 16 3 in Hx W xD Weight 14 kg 31 Ib Input voltage Rated voltage range 100 to 240 VAC 50 or 60 Hz Max voltage range 85 to 270 VAC 50 or 60 Hz System power consumption 120 W Operation temperature 0 to 40 C 32 F to 104 F Relative humidity noncondensing 5 to 90 24 Chapter 1 Introducing the Router 5000 Family Installing the Router on a Workbench 25 2 Installation This section describes installation of the router m Installing the router on a workbench m Installing the router in a rack Installing the Router ona Workbench If you are not rack mounting the router place it on a clean sturdy bench top Observe the following guidelines m Ensure the stability and well grounding of the workbench m Leave a space of 10 cm around the router for heat dissipation a Do not place heavy objects on the router Installing the Router in a Rack The Ro
49. td IEEE and 802 are registered trademarks of the Institute of Electrical and Electronics Engineers Inc All other company and product names may be trademarks of the respective companies with which they are associated ENVIRONMENTAL STATEMENT It is the policy of 3Com Corporation to be environmentally friendly in all operations To uphold our policy we are committed to Establishing environmental performance standards that comply with national legislation and regulations Conserving energy materials and natural resources in all operations Reducing the waste generated by all operations Ensuring that all waste conforms to recognized environmental standards Maximizing the recyclable and reusable content of all products Ensuring that all products can be recycled reused and disposed of safely Ensuring that all products are labelled according to recognized environmental standards Improving our environmental record on a continual basis End of Life Statement 3Com processes allow for the recovery reclamation and safe disposal of all end of life electronic components Regulated Materials Statement 3Com products do not contain any hazardous or ozone depleting material Environmental Statement about the Documentation The documentation for this product is printed on paper that comes from sustainable managed forests it is fully biodegradable and recyclable and is completely chlorine free The varnish is environmentally friendly and
50. tended segment of the Boot ROM image Enter Boot Menu select lt 9 gt to enter Boot ROM Download Menu Select lt 2 gt in the menu to upgrade the extended segment of the Boot ROM image through XMODEM Multiple speed options are available The subsequent steps are the same as those described in the item Upgrading the application image in this subsection CAUTION This upgrade approach upgrades only a portion of the Boot ROM image so you can make a second attempt once errors occur Backing up and restoring the extended segment of the Boot ROM image Back up the extended segment of the Boot ROM image to Flash memory Step 1 Enter Boot Menu select lt 9 gt to enter Boot ROM Download Menu Software Maintenance under v 3 11 Environment 63 Step 2 In Boot ROM Download Menu select lt 4 gt to copy the current extended segment to Flash memory Backup Extended Segment are you sure Y N Enter lt Y gt For a successful backup the console screen displays Writing to FLASH Please wait Backuping Boot ROM program to FLASH successed Step 3 When Boot ROM Download Menu appears again select lt 5 gt to and reboot the router Restore the extended segment of the Boot ROM image from Flash memory In case faults occur to the extended segment or the upgrade is done inadvertent take these steps to restore the extended segment of the Boot ROM image from Flash memory to the Boot ROM Step 1 Enter Boot Menu select lt 9
51. tion commands Hierarchical user protection is adopted to prevent unauthorized users from illegal invading Each group corresponds to a view The user can use these commands to switch between different configuration views In general only certain commands can be executed under a particular view But some common commands such as ping display current configuration interface can be executed in all views 50 Chapter 3 Starting and Configuring the Router 5000 4 Troubleshooting the Power System 51 Troubleshooting Troubleshooting the Power System A Fault POWER LED is OFF or blinking Troubleshooting Check a Whether the power switch of the router is turned on a Whether the power supply switch is turned on m Whether the power cord of the router is properly connected a Whether the power supply matches the requirement of the router CAUTION Do not hot swap the power cord After having checked the items above if the POWER LED is still OFF please contact the agent Troubleshooting of the Console Terminal After the Power On Self Test POST of the router if the system operates normally the start up information should be displayed on the console terminal If the configuration system has some faults the terminal may not display anything or may display only illegible characters Troubleshooting of nothing being displayed on the terminal Fault After the POST of the router the terminal does not display any
52. using the TFTP approach and the system displays the following message Loading NET download completed read len 05567609 The downloaded software is not a valid version Please download the correct version Press lt Enter gt key when ready Troubleshooting The Router 5000 should be loaded with different application software versions The problem described above is likely to result from a mismatch between the application software version and the router model In this case contact your agent to obtain the correct software version and upgrade it again If the improper software has been loaded the Router cannot start or work correctly In this case select XModem or TFTP mode in the boot menu to restore upgrade the software version FTP upgrade mode cannot be used here If similar symptoms present when upgrading the software with other approaches solve the problem with reference to this example The bar code labeled on the Router host and the MIM contains the relevant manufacturing and maintenance information If you want to repair the device inform your agent of the bar code on the problem device Introduction 55 5 Router Software Maintenance Introduction The Router manages three types of files a Boot ROM image file used for booting the application at boot m Application image file main software m Configuration file Software maintenance mainly involves these three types of files including m Upgra
53. uter 5000 is designed according to the dimensions of a 19 inch standard rack as shown in Figure 9 Figure 9 Installing the router in a rack R Hiir H H H i Mil H lle mile p Mil b ll A 1 Mounting ear 2 Guide 26 Chapter 2 Installation Power Cords Grounds and Cables PGND Wire AN WARNING The normal connection of the PGND wire is an important guard against the lightning and interference Therefore the user must first correctly connect the PGND wire before installing and using the device The power input end of the Router 5000 is connected to a noise filter The neutral point of the noise filter is directly connected to the chassis and is called protection ground PGND The PGND wire must be well grounded so as to safely conduct the faradism and leaky electricity to the earth ground and thereby improve the capability of the whole device to guard against the electromagnetic interference This PGND wire can also protect the router against the lightning caused by the connection with the external network lines such as E1 T1 line ISDN PSTN line The grounding screw of the Router 5000 which is marked with grounding label is located near the AC power socket and its switch on the rear panel of the chassis as shown in the following figure Figure 10 Grounding screw of the router 1 2 3 1 Power switch 2 AC input 3 Grounding terminal AN Power Cord Po
54. vided to you UNITED STATES GOVERNMENT LEGEND If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are provided in 3Com s standard commercial license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in or delivered to you in conjunction with this User Guide Unless otherwise indicated 3Com registered trademarks are registered in the United States and may or may not be registered in other countries 3Com and the 3Com logo are registered trademarks of 3Com Corporation Intel and Pentium are registered trademarks of Intel Corporation Microsoft MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation Novell and NetWare are registered trademarks of Novell Inc UNIX is a registered trademark in the United States and other countries licensed exclusively through X Open Company L
55. wer input and PGND AC Power Cord Power Cords Grounds and Cables 27 Use a PGND wire to connect the screw to the earth ground and the grounding resistance should not be greater than 5 ohm Likewise if the router is installed in a 19 inch standard rack this rack is required to be grounded too CAUTION When the router is in normal operation it is required to be well grounded Otherwise the router cannot reliably avoid lightning which may damage the router itself and even the peer device The user is provided with two types of the Router 5000 AC powered and DC powered Except for the input power these two types have exactly the same features and functions Table 10 Power input and PGND Item Description Power input Input voltage 12VDC connected through the external power module to the 110 220V site power PGND Connected to the earth ground with ground cable Table 11 Power input and PGND of other models Item Description Power input AC model 100 to 240VAC power input socket DC model 48 to 60VDC power input socket PGND Connected to the earth ground with ground cable AC power supply Rated voltage range 100 to 240VAC 50 Hz to 60 Hz The following figure illustrates the partial external appearance of the power socket for a AC powered router 28 Chapter 2 Installation Figure 11 AC Power Connector ON 100 240V AC e OFF 1 2 1 Power switch 2 AC input receptacle
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