3Com 1000BASE-T-GBIC Owner's Manual
Contents
1. REFUND OF THE PURCHASE PRICE PAID AT 3COM S OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES TERMS OR CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY QUALITY CORRESPONDENCE WITH DESCRIPTION AND NONINFRINGEMENT ALL OF WHICH ARE EXPRESSLY DISCLAIMED 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS 3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER S OR ANY THIRD PERSON S MISUSE NEGLECT IMPROPER INSTALLATION OR TESTING UNAUTHORIZED ATTEMPTS TO OPEN REPAIR OR MODIFY THE PRODUCT OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING POWER CUTS OR OUTAGES OTHER HAZARDS OR ACTS OF GOD LIMITATION OF LIABILITY DISCLAIMER TO THE FULL EXTENT ALLOWED BY LAW 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSIN2. Table 1 1000BASE SX GBIC Multimode Transmission Ranges Diameter Modal Bandwidth Transmission Range Fiber Type microns MHz km in meters feet Multimode 62 5 160 2 220 6 6 721 8 Multimode 62 5 200 2 275 6 6 902 3 Multimode 50 400 2 500 6 6 1640 5 Multimode 50 500 2 550 6 6 1804 6 The 1000BASE LX GBIC transceiver supports these connections A direct connection to single mode fiber optic cable m Connection to multimode fiber through a conditioned launch cable To ensure optimal performance compatibility and regulatory compliance use only conditioned launch cables that 3Com supports For a list of currently supported conditioned launch cables see this 3Com Web site http www 3Com com gigabit_ethernet gbics Table 2 shows the transmission ranges for each connection Table 2 1000BASE LX GBIC Multimode and Single Mode Transmission Ranges Diameter Modal Bandwidth Transmission Range Fiber Type microns MHz km in meters feet Multimode 62 5 500 2 550 6 6 1804 6 Multimode 50 400 2 550 6 6 1804 6 Multimode 50 500 2 550 6 6 1804 6 Single Mode 9 2 10 000 6 6 32 810 The 1000BASE T GBIC transceiver supports connections over Category 5 cabling up to 300 meters 1000 ft Safety Precautions AN Be sure to follow all safety precautions when you replace a GBIC transceiver in the system To avoid electric shocks and burns to yourself and damage to the equipme
3. after 3Com receives the defective product 3Com shall not be responsible for any software firmware information or memory data of Customer contained in stored on or integrated with any products returned to 3Com for repair whether under warranty or not Dead or Defective on Arrival In the event a product completely fails to function or exhibits a defect in materials or workmanship within the first forty eight 48 hours of installation but no later than thirty 30 days after the date of purchase and this is verified by 3Com it will be considered dead or defective on arrival DOA and a replacement shall be provided by advance replacement The replacement product will normally be shipped not later than three 3 business days after 3Com s verification of the DOA product but may be delayed due to export or import procedures The shipment of advance replacement products is subject to local legal requirements and may not be available in all locations When an advance replacement is provided and Customer fails to return the original product to 3Com within fifteen 15 days after shipment of the replacement 3Com will charge Customer for the replacement product at list price Advance Replacement is provided for ninety 90 days after which time it may be available for a specified fee 3Com will make commercially reasonable efforts to ship the replacement product not later than five 5 business days after receiving the request for advance replaceme
4. it If the problem persists contact 3ComTechnical Support For contact information in the United States and Canada call 1 800 NET 3COM For the number to call in other locations visit the 3Com Web site http www 3com com util enterprise html m Unqualified GBIC Checksum match error The system uses checksum error detection to verify the integrity of the GBIC data If the system detects a problem with the data it displays an error message that indicates a checksum failure Although this condition does not necessarily indicate that the GBIC transceiver will not function in the system replace the transceiver to ensure proper operation m Unqualified GBIC MODDEF Value xx m Unqualified GBIC Transceiver byte s error For both of these messages the value xx of this GBIC type is not a Module Definition 4 GBIC Serial Identification as defined by the Gigabit Interface Converter specification Replace this transceiver with a GBIC that is qualified by 3Com GBIC Disable Error If the system detects that the transceiver cannot emit the proper laser signal it disables the port sets the port type to disabled displays a short description GBIC Disable and captures the error in the event log The following message appears in the event log Due to excessive TxFault conditions GBIC Port xx has been disabled Excessive Tx Fault conditions indicate a faulty GBIC Replace the transceiver If the problem persists contact network s
5. ESS LOSS OF INFORMATION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT 3COM S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitation of liability for personal injury so the above limitations and exclusions may be limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights which may vary depending on local law GOVERNING LAW This Limited Warranty shall be governed by the laws of the State of California U S A excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods 3Com Corporation 5400 Bayfront Plaza P O Box 58145 Santa Clara CA 95052 8145 408 326 5000 3Com Corporation 5400 Bayfro
6. GBIC Transceiver IN Installation Guide SCOM Description For 3Com Gigabit Interface Converter GBIC Transceivers The Gigabit Interface Converter GBIC ports on your system connect to Gigabit Ethernet networks through a GBIC transceiver Figure 1 providing a high speed connection over fiber optic or copper cable The transceiver connects to the network using a fiber optic duplex subscriber connector SC or a RJ 45 connector You can remove and replace the transceiver with the system on which is called hot swapping Figure 1 GBIC Fiber Optic Transceiver To ensure optimal performance compatibility and regulatory compliance use only GBIC transceivers that 3Com supports For a list of currently supported GBICs see this 3Com Web site http www 3com com products en_US prodlist jsp tab cat amp pathtype purch ase amp cat 227 amp selcat LAN Switches 28Modular 29 For the most up to date information about this and other 3Com products always see the User Guides and Release Notes at this 3Com Web site http www 3com com products en_US prodlist jsp tab cat amp pathtype supp ort amp cat 227 amp selcat LAN Switches 28Modular 29 amp family 526 1000BASE SX GBIC Transceivers 1000BASE LX GBIC Transceivers Da 1000BASE T GBIC Transceivers The 1000BASE SX GBIC transceiver supports a direct connection to 62 5 micron or 50 micron multimode fiber optic cable Table 1 shows the transmission ranges for each connection
7. efore the later of April 1 2000 or ninety 90 days after purchase of the product from 3Com or its authorized reseller 3Com shall at its option and expense provide a software update which would effect the proper performance of such product repair such product deliver to Customer an equivalent product to replace such product or if none of the foregoing is feasible refund to Customer the purchase price paid for such product Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety 90 days after purchase or until April 1 2000 whichever is later OBTAINING WARRANTY SERVICE Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within the applicable warranty period to obtain warranty service authorization Dated proof of purchase from 3Com or its authorized reseller may be required Products returned to 3Com s Corporate Service Center must be preauthorized by 3Com with a Return Material Authorization RMA number or User Service Order USO number marked on the outside of the package and sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package Responsibility for loss or damage does not transfer to 3Com until the returned item is received by 3Com The repaired or replaced item will be shipped to Customer at 3Com s expense not later than thirty 30 days
8. eseller 3Com s sole obligation under this express warranty shall be at 3Com s option and expense to repair the defective product or part deliver to Customer an equivalent product or part to replace the defective item or if neither of the two foregoing options is reasonably available 3Com may in its sole discretion refund to Customer the purchase price paid for the defective product All products that are replaced will become the property of 3Com Replacement products may be new or reconditioned 3Com warrants any replaced or repaired product or part for ninety 90 days from shipment or the remainder of the initial warranty period whichever is longer YEAR 2000 WARRANTY In addition to the Hardware Warranty stated above 3Com warrants that each product sold or licensed to Customer on and after January 1 1998 that is date sensitive will continue performing properly with regard to such date data on and after January 1 2000 provided that all other products used by Customer in connection or combination with the 3Com product including hardware software and firmware accurately exchange date data with the 3Com product with the exception of those products identified at 3Com s Web site http Awww 3com com products yr2000 html as not meeting this standard If it appears that any product that is stated to meet this standard does not perform properly with regard to such date data on and after January 1 2000 and Customer notifies 3Com b
9. he GBIC LED does not light after you insert it into the chassis remove the GBIC and re insert it If the transceiver is not working properly the system displays an appropriate error message as described in the following sections Unqualified GBIC Error If the system detects an unqualified GBIC or a problem with the integrity of the GBIC it sets the port type to Unqualified GBIC displays a short description Uqual GBIC and captures the error in the event log WARNING The GBIC in Port xx is NOT approved by 3Com amp may violate electromagnetic emission or safety requirements for your country Refer to 3Com s web page www 3com com gigabit_ethernet gbics for our current approved list Using a newer version GBIC transceiver GBIC91 GBIC92 GBIC93 or GBIC97 in a system running older code pre Release 3 0 can generate the above message For a list of GBIC devices that are qualified for the Switch 4007 see this 3Com Web site http www 3com com gigabit_ethernet gbics The event log may show one of the following informational messages m Unqualified GBIC I2C read error Meaning Corrective action Meaning Corrective action Meaning Corrective action Meaning Corrective action The transceiver which connects to the module host board through a 20 pin connector is not seated properly and a clean connection cannot be established To correct this problem completely remove the transceiver and then reinsert
10. nt but may be delayed due to product availability or export or import procedures The shipment of advance replacement products is subject to local legal requirements and may not be available in all locations When an advance replacement is provided and Customer fails to return the original product to 3Com within fifteen 15 days after shipment of the replacement 3Com will charge Customer for the replacement at list price This advance replacement is different from the fee based Advance Hardware Replacement Service which is available as a contracted service offering INCLUDED SERVICES Telephone Support with coverage for basic troubleshooting only will be provided for ninety 90 days from the date of purchase on a commercially reasonable efforts basis Please refer to the Technical Support appendix in the Getting Started Guide for telephone numbers Telephone Support with coverage for basic troubleshooting only will be provided for ninety 90 days from the date of purchase on a commercially reasonable efforts basis Please refer to the Technical Support appendix in the Getting Started Guide for telephone numbers 3Com s Web and Bulletin Board Services provide 3Knowledgebase bug tracking documentation release notes and some software maintenance releases at no charge WARRANTIES EXCLUSIVE IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEMENT OR
11. nt read and follow these warnings WARNINGS When the system is on m Never insert a metal object such as a screwdriver or a finger with jewelry into open module slots a Do not touch any connections inside the chassis with your hands or fingers Fiber Safety Precautions The GBIC fiber ports on your system use lasers To ensure your safety when you install or work with these GBIC systems read and comply with the precautions in this section WARNING The fiber optic lasers used in 3Com GBIC ports meet the regulatory requirements for casual exposure to the eye As with any source of bright light however 3Com recommends that you do not look into the laser light source IEC 825 Class 1 Laser Devices are for connection only to Class 1 Laser Devices Multimode and single mode fiber optic interfaces use lasers CLASS 1 LASER PRODUCT Inserting the Transceiver gt Before you connect the system to the Gigabit Ethernet network first insert the transceiver into the GBIC port on the system as described in this section The procedure is similar for all relevant chassis or modules To ensure optimal performance compatibility and regulatory compliance use only GBIC transceivers that 3Com supports For a list of GBIC devices that are qualified for the 3Com products see this 3Com Web site http www 3com com gigabit_ethernet gbics Read and follow the instructions in Safety Precautions earlier in this guide Orient the t
12. nt Plaza Santa Clara California 95052 8145 Copyright 2000 3Com Corporation All rights reserved No part of this documentation may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from 3Com Corporation 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change 3Com Corporation provides this documentation without warranty term or condition of any kind either implied or expressed including but not limited to the implied warranties terms or conditions of merchantability satisfactory quality and fitness for a particular purpose 3Com may make improvements or changes in the product s and or the program s described in this documentation at any time 3Com registered trademarks are registered in the United States and may or may not be registered in other countries 3Com the 3Com logo CoreBuilder and SuperStack are registered trademarks of 3Com Corporation All other company and product names may be trademarks of the respective companies with which they are associated Part No 10013581 http www 3com com Published October 2001 10 GBIC Transceiver Installation Guide
13. ransceiver so that the duplex SC or RJ 45 connector is toward you CAUTION GBIC transceivers are keyed and can be properly inserted only one way If the transceiver does not click when you insert it remove it turn it over and reinsert it a Figure 2 shows how to insert the transceiver into a GBIC port Installation into other chassis is the same except that the chassis ports may be oriented vertically Figure 2 Inserting the GBIC Transceiver in a Switch 4007 0 Uoo O70 00 O GBIC port nasar U GEN Interface a Duplex SC module i connector 3 Gently slide the transceiver into the GBIC port until it clicks into place AN Troubleshooting Transceivers gt Corrective action CAUTION GBICs are keyed and can be inserted only one way If the GBIC does not click when you insert it remove the GBIC turn it over and reinsert it Removing the Transceiver To replace an existing GBIC transceiver compress the side tabs and gently pull the transceiver out of the port After you insert the GBIC transceiver into the port the system software verifies the transceiver operation If you should experience problems refer to the steps and conditions below To ensure optimal performance compatibility and regulatory compliance use only GBIC transceivers that 3Com supports For a list of currently supported GBICs see this 3Com Web site http www 3com com gigabit_ethernet gbics No LED Error If t
14. upplier or 3Com Technical Support For contact information see the Technical Support appendix in the Getting Started Guide for your system Unapproved GBIC Error Supported transceivers are those that 3Com has specifically tested and qualified for use with 3Com GBIC systems Pretesting at 3Com ensures proper functionality compatibility and regulatory compliance with the system Corrective action If the system detects a transceiver that 3Com does not support it sets the port type to Unqualified GBIC displays a short description Unappr GBIC and captures the error in the event log WARNING The GBIC in Port xx is NOT approved by 3Com amp may violate electromagnetic emission or safety requirements for your country Refer to 3Com s web page www 3com com gigabit_ethernet gbics for our current approved list The following informational message is shown in the event log Unqualified GBIC Unqualified vendor part number Although this report does not necessarily indicate that the GBIC transceiver will not function properly with the system it does indicate that 3Com has not qualified the transceiver and does not support it 3Com Corporation LIMITED VVARRANTY 3Com GBIC Transceivers HARDWARE 3Com warrants to the end user Customer that this hardware product will be free from defects in workmanship and materials under normal use and service for one 1 year from the date of purchase from 3Com or its authorized r
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