Lancom Systems Emergency Support Voucher
Contents
1. connecting your business Service amp SUDDOrt LANCOM Emergency Support Short term solution oriented emergency support with minimum reaction time ra 30 EMERGENCY SUPPORT Guaranteed reaction time of max 30 minutes Professional LANCOM support e g for on site technicians at the customer A LANCOM support staff member is exclusively at your disposal for your support case max 6 hours LANCOM Systems connecting your business LANCOM Emergency Support Fast help without long idle time With the LANCOM Emergency Support we guarantee a reaction time of max 30 minutes This way your support case will be handled without delay Minimized downtimes maximized productivity In case of network failures we support you in a matter of 30 minutes Longer network downtimes are prevented and business critical IT services are available again in the quickest way possible Direct help from the manufacturer With the LANCOM Emergency Support you receive competent help from the manufacturer in case of an emergency Conditions A LANCOM Emergency Support voucher you are entitled to Immediate support for example for on site technicians m Fast 30 minute response time m A staff member is made exclusively available for your Support case Maximum processing time 6 hours Item numbers LANCOM Emergency Support Voucher 10320 www lancom de LANCOM Systems GmbH Adenauerstr 20 B2 52146 W2. urselen Deutschland E Mail info lancom systems de Usage By telephone Contact the LANCOM Emergency Support via telephone 49 0 2405 49936 219 Please have your voucher number at hand LANCOM service times The LANCOM Emergency Support is available from Monday to Friday from 9am to 5pm except for regional holidays Wuerselen Germany LANCOM Systems LANCOM LANCOM Systems and LCOS are registered trademarks Other names mentioned may be trademarks or registered trademarks of their respective owners Subject to change without notice No liability for technical errors and or omissions 12 14
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