Elo Touch Solution 15B2
Contents
1. EU RoHS RAY RHR EH D SITNI64 2006 10 Gy 91C 35TC 32 F 9S FY 28 80 TE 30T OOU 22 F 140 FVE FE 25 95 TRE 2 WARE 5 BMREH OY fy BS fed B SERIES TOUCHCOMPUTER USER GUIDE 34 CHAPTER TECHNICAL SUPPORT Technical Assistance There are three methods to obtain contact information for technical assistance on the touchcomputer e The touchcomputer e The web e The phone Using the Touchcomputer You can access support information in System Properties by clicking the Support Information button You can get to System Properties by either of the following methods Right click My Computer and choose Properties OR Click the Start button select Control Panel and double click the System icon Using the Web For online self help go to www elotouch com go websupport2. LED Color to Observer State Red Input power present Off mode or hibernation Input power present Standby Blink Green Input power present Power On Suspend Input power present Power On B SERIES TOUCHCOMPUTER USER GUIDE 5 Using the Input Output Panel To access the input output I O ports remove the cable cover at the bottom of the unit A security screw is included and may be used to secure the cable cover to the touchcomputer Below are the I O descriptions by model DC POWER IN COM X2 RJ11 USB X4 MIC AUDIO OUT B2 B3 Models Note The DB9 Serial COM ports are defaulted from top to bottom COM1 and COM2 Note As a safety precaution always leave the cable cover door attached when the system is powered on B SERIES TOUCHCOMPUTER USER GUIDE 6 RAID The B3 Series integrated RAID solution provides cost benefits for customers who desire extra performance or storage capacity The two components of integrated RAID are e Integrated Striping IS which provides features of RAID 0 e Integrated Mirroring IM which provides features of RAID 1 Setting Up the RAID Configuration IMPORTANT All data will be erased when creating RAID 0 or RAID 1 The user must back up files when necessary Elo Touch Solutions does not accept liability for lost data or software Please burn copies of your recovery DVD s before performing this process The ISO files images for these DVD s are located on the system desk
3. Actions Fcc Exit Welcome to the OS Recovery Solution Please select one of the following actions Press Restore 05 to apply an existing OS image to the device Press Capture 05 to create an image of your current OS 2012 BSQUARE Corporation All rights reserved w3 1 00 0312 6 Select Restore OS System will test your hardware automatically Once the process completes click Start button to perform the system recovery function SERIES TOUCHCOMPUTER USER GUIDE 18 OS Recovery Solution 32 bit Restore OS Recovery Status Ready to Restore OS Current Progress Overall Progress Time Elapsed Information This utility will restore the operating system Please verify the Recovery OS Image file and press Start to restore the OS or press Exit to return to the main screen 05 Image File aa32 boot wim OS Family Windows 7 WARNING All data on the OS partition will be lost 7 The following process will reformat the primary hard drive Please back up your data before performing the recovery process The O5 Recovery Solution will reformat the primary hard drive then apply the O image to the clean drive WARNING All existing data on the primary drive and any of its partitions will be destroyed Please ensure you have backed up your data before continuing Are you sure you want to continue 8 Once completed click the Close button The system will return to the main m
4. B Series Rev B Touchcomputer User Guide B Series AiO Multi function Touchcomputer 15 and 17 models shown Elo Touch Solutions B Series Rev B Touchcomputer User Guide Multi function Touchcomputer Revision A SW 602032 1 800 ELOTOUCH 1 800 356 8682 www elotouch com Copyright 2013 Elo Touch Solutions Inc All Rights Reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means including but not limited to electronic magnetic optical chemical manual or otherwise without prior written permission of Elo Touch Solutions Inc Disclaimer The information in this document is subject to change without notice Elo Touch Solutions Inc and its affiliates collectively Elo makes no representations or warranties with respect to the contents herein and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose Elo reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes Trademark Acknowledgments AccuTouch CarrollTouch IntelliTouch iTouch Elo logo Elo TouchSystems logo and Elo Touch Solutions logo are trademarks of Elo and its Affiliates Windows is a trademark of Microsoft Corporation Other product names
5. Spanish Uruguay Spanish Venezuela Swahili Swedish Swedish Finland Tatar Twana Turkish Ukrainian Uzbek Cyrillic Uzbek Latin Welsh hosa Zula 7 Click Apply Customize 8 Select your location from the drop down list in the Locations pane United States 5 o Tom and Principe Saudi rabia Senegal Serbia and Montenegro South Georgia and the South Sandwich Islands Spain 9 Click OK B SERIES TOUCHCOMPUTER USER GUIDE 11 Selecting the Time Zone For Windows XP Only When the following window appears you can change the time zone date and time of the touchcomputer Windows XP Professional Setup S Date and Time Settings Set the correct date and time for pour Windows computer r Date amp Time Zp Thusdey February 16 2006 gt B41 48PM M Time Zone a GMT 05 00 Eastem Time US amp Canada TT W Automatically adjust clack for daylight saving changes After making any changes click Next to finish Windows Setup will then complete the operating system installation on the touchcomputer Injecting the Languages For Windows 7 Only Windows 7 Professional only allows the use of only one language at one time But you can use the Elo Touch Solutions language injection feature to update your language preference should you need to change it English is set as the default language but you can change this language to suit your preferen
6. adapter 802 11 B G N Second hard disk drive HDD kit Second HDD SSD mounting bracket only 2GB DDR3 Memory SO DIMM 4GB DDR3 Memory SO DIMM External Elo Peripheral Note Software drivers and applications for all peripherals are located in the C Elo TouchSolutions directory on the touchcomputer or can be loaded from the included Drivers and User Manuals DVD Magnetic Stripe Reader MSR You can add a magnetic stripe reader MSR to the B Series touchcomputer to any of the three mounting locations located on the display head top left and right Software application and drivers can be found in the following directory or on www elotouch com C EloTouchSolutions Peripherals B SERIES TOUCHCOMPUTER USER GUIDE 24 The MSR is a USB 2 0 device that reads all three data stripes on standard credit cards or driver s licenses conforming to ISO ANSI standards The MSR has foreign language capability The credit card is read by sliding the credit card forward or backward through the MSR stripe side toward the display The MSR is powered from the USB port no external power is needed The MSR features are e Reads up to 3 tracks of information e Bi directional swipe reading e Superior reading of high jitter scratched and worn MagStripe cards e Reliable for over 1 000 000 card swipes e Reads ISO7811 AAMVA and most other card data formats e PC software makes configuration changes easy e Swipe speeds from 3 to 60 inches per
7. design or drawing and ii determining the compliance of Buyer s use of the Products with applicable laws regulations codes and standards Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyer s products which include or incorporate Products or components manufactured or supplied by Seller Buyer is solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer Buyer will indemnify Seller and hold Seller harmless from any liability claims loss cost or expenses including reasonable attorney s fees attributable to Buyer s products or representations or warranties concerning same B SERIES TOUCHCOMPUTER USER GUIDE 40 www elotouch com Get the latest e Product information e Specifications e News on upcoming events e Press release e Software drivers e TJouchcomputer Newsletter Getting in Touch with Elo To find out more about Elo s extensive range of touch solutions visit our Website at or simply call the office nearest you North America Elo Touch Solutions 301 Constitution Drive Menlo Park CA 94025 USA Tel 800 ELO TOUCH Tel 800 557 1458 Tel 650 361 4800 Fax 650 361 4722 customerservice elotouch com Latin America Tel 786 923 0251 Fax 305 931 0124 www elotouch com ar Europe Asia Pacific Tel 32 0 16 35 2100 Tel 81 45 478 2161 Fax 32 0 16 35 2101 Fax 81 45 478 2
8. please see your system administrator Second Hard Disk Drive A second hard disk drive that exactly matches the pre installed primary hard disk drive can be added by purchasing the second hard drive mounting kit This option provides extra data storage or can be used in conjunction with the RAID feature on B3 models for RAID functionality Part number E826525 Or you can purchase the secondary HDD SDD mounting bracket only kit if you would like to use your own drive Part number E778613 second Memory Upgrade A second SO DIMM memory module can be added on the system This option provides extra memory for improved computing performance 2GB DDR3 Memory SO DIMM Kit 1333MHz Part number E527851 4GB DDR3 Memory SO DIMM Kit 1333MHz Part number E581416 B SERIES TOUCHCOMPUTER USER GUIDE 30 Elo POS Demo Software POS demo software created by Elo Touch Solutions is located at the following directory C EloTouchSolutions Demos B SERIES TOUCHCOMPUTER USER GUIDE 31 Safety CHAPTER SAFETY AND MAINTENANCE Important information regarding the proper setup and maintenance of your touchcomputer To reduce the risk of electric shock follow all safety notices and never open the touchcomputer case Turn off the product before cleaning refer to Care and Handling for proper cleaning methods Your touchcomputer is equipped with a 3 wire grounding power cord The power cord plug only fits into a grounded outl
9. provide a shock hazard that can result in serious injury or death 3 Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to main power ll Emissions and Immunity Information A Notice to Users in the United States This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential or commercial installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications B Notice to Users in Canada This equipment complies with the Class B limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industry Canada C Notice to Users in the European Union Use only the provided power cords and interconnecting cabling provided with the equipment Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards This Information B SERIES TOUCHCOMPUTER USER GUIDE 36 Technology Equipment ITE is required to have a CE Mark on the manufacturer s label which means that the equipment has been tested to the following Dir
10. 180 elosales elotouch com www tps co p B SERIES TOUCHCOMPUTER USER GUIDE SUOIINJOS ynol 0 3 8H0c 41
11. For technical support go to www elotouch com go contactsupport For current Elo news product updates and announcements or to register to receive our Touchcomputer newsletter go to www elotouch com go news Using the Phone For technical support see the table at the end of the user guide for contact information B SERIES TOUCHCOMPUTER USER GUIDE 35 REGULATORY INFORMATION 1 Electrical Safety Information A Compliance is required with respect to the voltage frequency and current requirements indicated on the manufacturer s label Connection to a different power source than those specified herein may result in improper operation damage to the equipment invalidation of warranty or a fire hazard if the requirements are not followed B There are no operator serviceable parts inside this equipment There are hazardous voltages generated by this equipment which constitute a safety hazard Service should be provided only by a qualified service technician C This equipment is provided with a detachable power cord which has an integral safety ground wire intended for connection to a grounded safety outlet 1 Do not substitute the cord with other than the provided approved type Under no circumstances should you use an adapter plug to connect to a 2 wire outlet as this defeats the continuity of the grounding wire 2 The equipment requires the use of the ground wire as a part of the safety certification Modification or misuse can
12. anguages tab B SERIES TOUCHCOMPUTER USER GUIDE 9 Regional and Language Options Regional Options Lanquages Advanced Text services and input languages To view or change the languages and methods you can use to enter text click Details Supplemental language support Most languages are installed by default To install additional languages select the appropriate check box below Install files for complex script and right to left languages including Thai files for E ast Asian languages 4 If required check the boxes for Install files for complex script and right to left languages and Install files for East Asian languages 5 Select the Regional Options tab 6 Select your preferred language from the drop down list in the Standards and formats pane B SERIES TOUCHCOMPUTER USER GUIDE 10 Regional and Language Options Regional Options Standards and formats Languages Advanced This option affects how some programs format numbers currencies dates and time Select an item to match ite preferences or click Customize to choose your own formats English United States Spanish Bolivia Spanish Chile Spanish Colombia Spanish Costa Aica Spanish Dominican Republic Spanish E cuador Spanish El Salvador Spanish Guatemala Spanish Honduras Spanish Mexico Spanish Nicaragual Spanish Panama Spanish Paraguay Ehari Spanish Puerta Rical Spanish Spain
13. ces 1 Power off your system completely 2 Power on your system 3 After the Elo splash screen shown below press F8 repeatedly to enter Windows Boot Manager DEL BIOS Setup F8 System Recovery F11 Boot Menu B SERIES TOUCHCOMPUTER USER GUIDE 12 4 Select Repair Your Computer 5 The following User Interface UI will be presented OS Recovery Solution 32 bit Welcome to the OS Recovery Solution Please select one of the following actions Press Restore 0S to apply an existing OS image to the device Press Capture 05 to create an image of your current OS 2012 BSQUARE Corporation All rights reserved v3 1 00 0312 6 Select Inject Language and the following UI will be presented OS Recovery Solution 32 bit Inject Language select Language to Inject Selected Language Arabic AR Arabic AR Injected Lanuage Show Injected Languages 6 Click the drop down list and select the preference language SERIES TOUCHCOMPUTER USER GUIDE 13 7 Click Inject Selected Language 8 While the injecting process is performing DO NOT use your keyboard or mouse during this time It may cause an error in the language injection process A subdirectory or file D scratch already ists Deployment Image Servicing and Management tool Version 6 1i 7600 16385 Image Version 6 i 7600 16385 Processing 1 mah twee R e Microsoft Windows Cl bas bf 385 bad364e 35 x86 h st 600 16385 A 9 Aft
14. der is powered by the USB bus The reader optically scans the fingerprint when the user touches the glowing window Optical technology gives the highest quality fingerprint scans and reliability Fingerprint reader specifications are shown in the table below CT Testing the FPR 1 Double click the Fingerprint Reader Test icon to start the test application 2 Place your finger on the fingerprint reader sensor and verify that the image of your fingerprint is displayed on the application window B SERIES TOUCHCOMPUTER USER GUIDE 28 dr FT Connect File Action Options Help sm a 4 bE a a Pp Sh 4 7 2 f if i F 4r u a Device Status Connected with FT_REGULAR_PRIORITY Wireless Adapter A wireless adapter can be installed as an option in the B Series touchcomputer in the I O area under the cable cover Typical specifications for the wireless adapter are e USB dongle module e Compliant to USB 2 0 industry standards e IEEE 802 11b g n compliant e Support for Windows XP Windows POSReady 2009 and Windows 7 e ROHS compliant e Part number E249774 Testing the Wireless Adapter To test the wireless adapter 1 From the desktop click Start gt Control Panel gt Network Connections 2 Double click the Wireless Network Connections icon to display available networks and verify that the wireless network is detected B SERIES TOUCHCOMPUTER USER GUIDE 29 NOTE fa wireless network needs to be initialized
15. ectives and Standards This equipment has been tested to the requirements for the CE Mark as required by EMC Directive 89 336 EEC indicated in European Standard EN 55022 Class B and the Low Voltage Directive 73 23 EEC as indicated in European Standard EN 60950 D General Information to all Users This equipment generates uses and can radiate radio frequency energy If not installed and used according to this manual the equipment may cause interference with radio and television communications There is however no guarantee that interference will not occur in any particular installation due to site specific factors 1 In order to meet emission and immunity requirements the user must observe the following a Use only the provided I O cables to connect this digital device with any computer b To ensure compliance use only the provided manufacturer s approved power cord c The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2 If this equipment appears to cause interference with radio or television reception or any other device a Verify as an emission source by turning the equipment off and on b If you determine that this equipment is causing the interference try to correct the interference by using one or more of the following measures i Move the digital device away from the affected
16. enu of the Elo Recovery Solution Then click the Exit button to restart your system OR SERIES TOUCHCOMPUTER USER GUIDE 19 II Use the Elo recovery DVD s ALL Windows XP and Windows 7 touchcomputers come with the built in recovery DVD ISO files images on the system desktop in the Recovery DVD ISO Files folder please burn your recovery DVD s immediately In the event the HDD recovery partition is accidentally deleted or becomes inaccessible you will need to use the recovery DVD s to recover your system If you do not wish to create your own recovery DVD s you may purchase them by contacting Elo Touch Solutions customer service There will be a charge to provide recovery DVD s Contact information can be found on the last page of this guide Hardware needed 1 Elo Touchcomputer 2 External USB DVD Drive 3 Elo Windows XP or Windows 7 Recovery DVD s Procedure 1 Ensure the system is powered off 2 Connect the USB DVD drive to the touchcomputer 3 Place the recovery DVD in the DVD drive 4 Power on the system 5 Immediately press F11 several times to enter Device Boot Menu and choose boot from DVD The Install Recovery Solution window will prompt and test the system hardware D B SERIES TOUCHCOMPUTER USER GUIDE 20 los Recovery Solution 32 bit Install Recovery Solution Disk Information Current Disk Size 465 GB Current Available Disk 70 GB Current Disk Used 395 GB Space Requirements Ins
17. er the language package is installed correctly press any key to exit this window 10 You should see your language preference in both Selected Language and Injected Language 11 Click Cancel gt Exit The system will reboot and new language UI should be presented when you log into the Windows 7 operating system Selecting the Region For Windows 7 Only When the following window appears you can change the country time and currency and keyboard layout of the touchcomputer B SERIES TOUCHCOMPUTER USER GUIDE 14 After making any changes click Next to continue Choosing the Computer Name For Windows 7 Only When the following window appears you can choose a computer name for the touchcomputer Z Windows 7 Professional Choose a computer name to distinguish it on the network Your user account is managed by your organization s system administrator j i EMIN Copyright 2009 Microsoft Corporation All rights reserved After making any changes click Next to continue Selecting the Update Options For Windows 7 Only When the following window appears you can select one of the update options of the touchcomputer In general choose Use recommended settings as your default option B SERIES TOUCHCOMPUTER USER GUIDE 15 Jelp pro eC nec your computer andi improve Windows automaticaly a E y Use recommended settings J instatiimportant and recommended updates help ma Intemat bro
18. et Do not attempt to fit the plug into an outlet that has not been configured for this purpose Do not use a damaged power cord Only use the power cord that comes with your Elo Touch Solutions touchcomputer Use of an unauthorized power cord might invalidate your warranty The slots located on the sides and top of the touchcomputer case are for ventilation Do not block or insert anything inside the ventilation slots lt is important that your touchcomputer remains dry Do not pour liquid into or onto your touchcomputer If your touchcomputer becomes wet do not attempt to repair it yourself Contact Elo Customer Service for instructions B SERIES TOUCHCOMPUTER USER GUIDE 32 Care and Handling The following tips help keep your touchcomputer functioning at the optimal level To avoid risk of electric shock do not disassemble the power adapter or display unit cabinet The unit is not user serviceable Remember to unplug the display unit from the power outlet before cleaning Do not use alcohol methyl ethyl or isopropyl or any strong solvent Do not use thinner or benzene abrasive cleaners or compressed air To clean the display unit cabinet use a cloth lightly dampened with a mild detergent Avoid getting liquids inside your touchcomputer If liquid does get inside have a qualified service technician check it before you power it on again Do not wipe the screen with a cloth or sponge that could scratch the surface To clean
19. for the touchcomputer turn on the touchcomputer by pressing the power button and then follow the on screen instructions Selecting the Language For Windows XP Only Microsoft Windows uses English as the default language in menus and dialog boxes You can change this language to suit your preferences when you reach the screen below Note If you choose to change the language after initial setup you can follow steps 1 2 to arrive at the same screen below 1 From the desktop click Start gt Control Panel 2 Inthe Control Panel screen select Regional and Language Options Windows XP Professional Setup x Regional and Language Options es You can customize Windows XP for different regions and languages 4 Regional and Language Options allow you to change the way numbers dates currencies and the time are displayed You can also add support for additional languages and change your location setting The Standards and formats setting is set to English United States and the location is set to United States To change these settings click Customize Customize Text Input Languages allow you to enter text in many different languages using a variety of input methods and devices Your default text input language and method is US keyboard layout To view or change your current configuration click Details Details lt Back 3 Click Customize The Regional and Language Options window appears Select the L
20. lease select Drive and or Directory Ru Lang b gt hy Network gt a Libraries Ek B Aslan Kukunyants 4 I Computer gt A 05 c b gt Ei DVD Drive D b g BD ROM Drive E b I ER b Gs aslank bfile bshare users U gt Apply 10 Select No if ou see a warning window as below No Restore WIM files found Please insert DVD containing Restore WIM files ant the Press YES to A continue Press NO to abort creation of Restore point 11 Once completed remove the recovery DVD from DVD drive and click Exit to reboot your system 12 Follow the on screen instructions to setup your system B SERIES TOUCHCOMPUTER USER GUIDE 22 NOTE All data is deleted during the recovery process The user must back up files when necessary Elo Touch Solutions does not accept liability for lost data or software NOTE The end user must adhere to Microsoft s Licensing Agreement B SERIES TOUCHCOMPUTER USER GUIDE 23 CHAPTER OPTIONS AND UPGRADES Adding Optional Peripherals Upgrades When adding a peripheral upgrade complete installation and setup instructions are provided with the field installable kits The following peripherals are available for purchase separately as field installable kits Magnetic stripe reader MSR Rear facing customer display 2x20 VFD 0700L 7 Rear facing LCD customer display Rear facing LCD monitor mounting bracket Biometric fingerprint reader FPR USB wireless
21. mentioned herein may be trademarks or registered trademarks of their respective companies Elo claims no interest in trademarks other than its own B SERIES TOUCHCOMPUTER USER GUIDE iii Table of Contents Chapler ls Seto 1 Unpackines Your TOUCKCOMPULED mee sated e e a eaa l AdlUstne the Display asera en eh ad ibe alatecs 2 Calibrate the Ouchsereen se a 2 DG CULT CGI AS Go ee sues ances sane cachanticlsWaate dun manna saoee cad antiat ate suitman to raasndustauha ts veatae 3 Chapter 2 Operati Missisipi Eat 4 OnltOL BULLOnS Se oe OD Ne De a 5 LD Une Oona 5 Uone the Input Output Pam et nsira aa 6 RAID me eo a E Maat secnsaieneaae a OE 7 SettIns Upe Cpe rains SV Ste ee ee ee 9 Recoverine the Operating SYVeten mm had elenanevonablnniantuseh nunsiebad ante nualnciantaaraisuestencin 17 Chapter 3 Options and Upgrades pp 24 Addins Optional Peripherals U porades i teehition wabedssennelsohind sad Meabedies uatelsaniodelteens 24 Magnetic Stripe Reader MSR od canseuan E E EAS 24 Customer Dp O VED Jo eo oe oD O 26 Customer Display 0700 7 LCD MONIO ne E O 27 Pineerpnot Reader ER 28 Wireless Adapt ne a E eel 29 Second Hard Disk Ne 30 Second Memory Derade bee rd r ad a ar 30 EIO POS Demno So ie 31 Chapter 4 Safety and Maintenance ee 32 EE E N EEA PE A EE A T E AE T E EAA E T ET AAA ATE E T AA A E 32 Cate ang id 33 Chapter 5 Technical Support 35 RCC TANNA ANS S15 CAI C Cases ee Tal cele Stee acetate Laon al le eta cuen cis sana
22. on a flat surface Use the four pre tapped holes to secure the baseplate from below the mounting surface before reattaching the touchcomputer as shown below The holes are designed to work with ISO metric M6 screws Mounting screws are not included with the product Refer to the figure below for the location of the holes All dimensions are in millimeters Mounting Diagram 1 THROUGH HOLE A AVAILABLE FOR CABLES 7 THRU HOLE MAX HEIGHT OF SCREW HEAD 6mm X 4 B SERIES TOUCHCOMPUTER USER GUIDE 3 CHAPTER OPERATION This chapter describes how to utilize the control buttons I O panel and other unique features that Elo provide All adjustments made to the brightness and volume controls are automatically saved User settings remain unchanged after powering off on or in the case of a power failure B SERIES TOUCHCOMPUTER USER GUIDE 4 Control Buttons The control buttons provide the following functions from top to bottom Feature Description Increase brightness Decrease brightness Increase volume of the internal speaker Decrease volume of the internal speaker Power on off the system Control Button Press Brightness Up and Brightness Down buttons together for 3 seconds To unlock perform the same procedure for another 3 EOKING seconds L E D Functionality The B Series base has a LED indicating the state of the touchcomputer The table below shows LED state and corresponding color
23. ppliers may at any time and from time to time make changes in the components delivered as Products or components Buyer shall notify Seller in writing promptly and in no case later than thirty 30 days after discovery of the failure of any Product to conform to the warranty set forth above shall describe in commercially reasonable detail in such notice the symptoms associated with such failure and shall provide to Seller the opportunity to inspect such Products as installed if possible The notice must be received by Seller during the Warranty Period for such product unless otherwise directed in writing by the Seller Within thirty 30 days after submitting such notice Buyer shall package the allegedly defective Product in its original shipping carton s or a functional equivalent and shall ship to Seller at Buyer s expense and risk Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above Seller shall correct such failure by at Seller s options either i modifying or repairing the Product or ii replacing the Product Such modification repair or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller s expense Buyer shall bear the risk of loss or damage in transit and may insure the Product Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found b
24. receiver ii Reposition turn the digital device with respect to the affected receiver iii Reorient the affected receiver s antenna iv Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits v Disconnect and remove any I O cables that the digital device does not use Unterminated I O cables are a potential source of high RF emission levels vi Plug the digital device into only a grounded outlet receptacle Do not use AC adapter plugs Removing or cutting the line cord ground may B SERIES TOUCHCOMPUTER USER GUIDE 37 increase RF emission levels and may also present a lethal shock hazard to the user vil If you need additional help consult your dealer manufacturer or an experienced radio or television technician lll Agency Certifications The following certifications have been issued for the touchcomputer UL cUL FCC TUV CE CB Mexico COC Argentina S mark Australia C Tick Japan VCCI China CCC B2 models only B SERIES TOUCHCOMPUTER USER GUIDE 38 WARRANTY Except as otherwise stated herein or in an order acknowledgment delivered to Buyer Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship With the exception of the negotiated warranty periods the warranty for the touchcomputer and components of the product is 3 years Seller makes no warranty regarding the model life of components Seller s su
25. saeais 35 Regulatory Information ss aeeai 36 Waranty esos a a a 39 B SERIES TOUCHCOMPUTER USER GUIDE iv CHAPTER SETUP This chapter discusses how to set up and test your touchcomputer For information on peripheral options refer to Chapter 3 Options and Upgrades Unpacking Your Touchcomputer Check that the following items are present and in good condition Power cable US Canada Power cable Europe Touchcomputer Quick Install Guide Drivers and User P A Base PI Manuals DVD ower Adapter ase Plate Cable Cover Locking Screw B SERIES TOUCHCOMPUTER USER GUIDE 1 Adjusting the Display The display screen can be adjusted from 0 to 70 degrees as shown below 0 70 CAUTION To prevent tipping or dropping be sure to hold the base when adjusting the display Calibrating the Touchscreen The touchscreen is pre calibrated for accurate touch response lf for any reason the touchscreen needs to be recalibrated For Windows XP right click the Elo icon in the Taskbar and then click Align for Windows XP or double click the Elo Alignment shortcut on the system desktop for Windows 7 This launches the calibration program The window shown below opens Follow the instructions to calibrate the touchscreen th Faal En irgi rm rmai sim La T B SERIES TOUCHCOMPUTER USER GUIDE 2 Securing the Base When mounting the B Series touchcomputer the baseplate must be removed and mounted
26. second e Interfaces USB KB and USB HID e Fully supports USB 2 0 e Part number E545781 Testing the MSR Testing in USB MSR Keyboard KB Emulation Mode 1 Open the Notepad application click Start gt Accessories gt Notepad 2 Slide the card through the MSR and verify that the data is displayed in the application window E Untitled Notepad Ble Edt Fopmst ew Heb MELZS41L2341274124400E 30HN AGLI gdid SO Te SOOT 123423412341234 090F Leora Testing in USB MSR Human Interface Device HID Mode 1 Double click the MagSwipe HID Demo icon io start the test application B SERIES TOUCHCOMPUTER USER GUIDE 25 ID TECH BagSwipe HID Reader Demo Application Version 1 04 General Settings Track Settings Help Connect ID TECH MagSwipe HID Reader Command Command format is 53 18 or 53 13 01 33 Complete Command String a Reader Oulput 2 Slide a card through the MSR and verify that the data is displayed in the application window 1D TECH MapSuspe HID Renter Demo Applicwtion Version 10h General Settings Track Settings Help IDTECH MagSwipe HID Reader IDTECH Format Command Command format is 53 18 or 53 13 01 33 Complete Command String o2 03 01 Reader Output Card Type is OTHER 24367422006630777817 370752073110200002 3 Ifthe card ID appears in the Reader Output window the reader is functioning Customer Display 2x20 VFD You can optionally add a customer display to the B Series touchcomp
27. tallation Status Installation Phase Verifying Hardware Requirements Current Progress eens Overall Progress _ Time Elapsed 0 00 00 10 Test Hardware Information Please wait while the hardware is tested for minimum requirements Depending on the size of the source WIM file this may take several minutes Once the hardware test is finished press the Start button to perform the recovery process 105S Recovery Solution 32 bit Install Recovery Solution Disk Information Current Disk Size 465 GB Current Available Disk 70 GB Current Disk Used 395 GB space Requirements PASS Installation Status Installation Phase Current Progress Overall Progress Time Elapsed 0 00 00 43 Information Disk space requirements Pass Target WIM file posx32 wim Uncompressed OS size 2781 MB 2 72 GB Required recovery partition size 11 GB OS runtime size approximate 5 GB of remaining second partition Press Start to continue IMPORTANT Do not remove recovery media until installation completes 2012 BSQUARE Corporation All rights reserved w3 1 00 0312 B SERIES TOUCHCOMPUTER USER GUIDE 21 8 If you are recovering a Windows 7 system please insert Disc 2 for language packs installation when prompted Then click Yes to continue installing Please Insert OVD containing Language Packs and press YES to continue Press NO to cancel Lanquage Packs installation Browse for Folder P
28. the touchscreen use window or glass cleaner Put the cleaner on the rag and wipe the touchscreen Never apply the cleaner directly on the touchscreen Warning This product consists of devices that might contain mercury which must be recycled or disposed of in accordance with local state or federal laws Within this system the backlight lamps in the monitor display contain mercury WEEE Directive In the European Union the Waste Electrical and Electronic Equipment WEEE directive label shown to the left indicates that this product should not be disposed eae B SERIES TOUCHCOMPUTER USER GUIDE 33 of with household waste It should be deposited at an appropriate facility for recovery and recycling UL Directive B Series touchcomputer has included a lithium battery on the motherboard There is a risk of explosion if battery is replaced by an incorrect type Please dispose of used batteries according the region instructions China RoHS RoHS loo 3 NE Pb Cd Cr PBB PBDE ae eflo ofol o o 0 x oo io o o x 01010 o o LCD x x o ee ee a SJ T 11363 2006 x we SJ T 11363 2006
29. top in the Recovery DVD ISO Files folder Please see the Recovering The Operating System section of this user s guide for more information 1 2 3 Power off your system completely Power on your system After the Elo splash screen shown below press DEL repeatedly to enter BIOS Setup DEL BIOS Setup F8 System Recovery F11 Boot Menu Go to Advanced gt SATA Configuration On RAID Mode Selection select your preferred RAID configuration Note If you would like to change RAID mode from RAID 0 to 1 or RAID 1 to 0 you have to set your RAID mode to Clear save your settings and complete a power on off cycle Then go back into the BIOS following this procedure completely beginning with step 1 to set the desired RAID mode B SERIES TOUCHCOMPUTER USER GUIDE 7 iode Selection Disabled Press F4 to save your settings and restart your computer To manage explore your RAID configuration please install the HW RAID Manager utility located in C Elo TouchSolutions System RAID You can refer to the HW RAID Manager user guide in the same folder for more details B SERIES TOUCHCOMPUTER USER GUIDE 8 Setting Up the Operating System lf configured with an operating system the initial setup of the operating system takes approximately 5 10 minutes Additional time may be needed depending on touchcomputer hardware configurations and connected devices To set up the Microsoft Windows Operating System
30. uter to any of the three mounting locations located on the display head top left and right of the touchcomputer Software application and drivers can be found in the following directory or on www elotouch com C EloTouchSolutions Peripherals B SERIES TOUCHCOMPUTER USER GUIDE 26 Description Eo Joann Customer Display 0700L 7 LCD Monitor You can optionally add a customer display to the B Series touchcomputer to the back of the touchcomputer Software application and drivers can be found in the package or on www elotouch com Note Requires Rear facing LCD Monitor Bracket Kit Part number E835074 Feature Description Display type 7 diagonal Active matrix TFT LCD Aspect Ratio 16x9 Widescreen Horizontal 6 0 154mm Useful Screen Area Vertical 3 4 87mm Brightness 160 180 nits million ContrastRatio Ratio ContrastRatio 1500 1 a Horizontal 70 or 140 total Viewing Angle typical Vertical 607 50 or 100 total Interface Interface USB Part Number AccuTouch TENOGTE 658 No touch E807955 ii B SERIES TOUCHCOMPUTER USER GUIDE 27 Fingerprint Reader FPR You can add a fingerprint reader to the B Series touchcomputer to any of the three mounting locations located on the display head top left and right Software application and drivers can be found in the following directory or on www elotouch com C EloTouchSolutions Peripherals The fingerprint rea
31. wsing saler ch online for solutions to Rb and j Microsft mprove Winches ae ji Install important updates bly y Only install security updates and other important updates for Windows 7 Ask me later Unt you decide your computer might be vulnerable to security threats After making any changes click Next to continue Reviewing the Time and Date Settings For Windows 7 Only When the following window appears you can set up the time and date of the touchcomputer After making any changes click Next to finish Windows Setup will then complete the installation of the operating system on your touchcomputer B SERIES TOUCHCOMPUTER USER GUIDE 16 Recovering the Operating System lf for any reason the touchcomputer s operating system needs to be recovered TO FACTORY SETTINGS there are two ways you can recover your system PLEASE NOTE THAT ALL CUSTOMER SETTINGS AND DATA WILL BE LOST DURING THIS PROCESS Please be sure to completely backup all of your data settings and customer installed software before proceeding I Use the Elo recovery solution 1 Power off your system completely 2 Power on your system 3 After the Elo splash screen shown below press F8 repeatedly to enter Windows Boot Manager DEL BIOS Setup F8 System Recovery F11 Boot Menu 4 Select Repair Your Computer 5 The following User Interface UI will be presented B SERIES TOUCHCOMPUTER USER GUIDE 17 OS Recovery Solution 32 bit
32. y Seller to be defective Modification or repair of Products may at Seller s option take place either at Seller s facilities or at Buyer s premises If Seller is unable to modify repair or replace a Product to conform to the warranty set forth above then Seller shall at Sellers option either refund to Buyer or credit to Buyer s account the purchase price of the Product less depreciation calculated on a straight line basis over Seller s stated Warranty Period B SERIES TOUCHCOMPUTER USER GUIDE 39 THESE REMEDIES SHALL BE THE BUYER S EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY EXCEPT FOR THE EXPRESS WARRANTY SET FORTH ABOVE SELLER GRANTS NO OTHER WARRANTIES EXPRESS OR IMPLIED BY STATUTE OR OTHERWISE REGARDING THE PRODUCTS THEIR FITNESS FOR ANY PURPOSE THEIR QUALITY THEIR MERCHANTABILITY THEIR NONINFRINGEMENT OR OTHERWISE NO EMPLOYEE OF SELLER OR ANY OTHER PARTY IS AUTHORIZED TO MAKE ANY WARRANTY FOR THE GOODS OTHER THAN THE WARRANTY SET FORTH HEREIN SELLER S LIABILITY UNDER THE WARRANTY SHALL BE LIMITED TO A REFUND OF THE PURCHASE PRICE OF THE PRODUCT IN NO EVENT SHALL SELLER BE LIABLE FOR THE COST OF PROCUREMENT OR INSTALLATION OF SUBSTITUTE GOODS BY BUYER OR FOR ANY SPECIAL CONSEQUENTIAL INDIRECT OR INCIDENTAL DAMAGES Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to i assessing the suitability for Buyer s intended use of the Products and of any system
Download Pdf Manuals
Related Search