Fortinet FortiVoice-24
Contents
1. connect the system to traditional or VoIP lines or both the features work the same way Easy to set up easy to use Unlike other solutions FortiVoice systems are easy to set up With user friendly software and standard ports FortiVoice systems work right out of the box You save time and money whether you do it yourself or rely on an installer DATASHEET Improve Image Control Costs and Stay Connected Anywhere v z Big business phone system at a small business price Comes with voicemail auto attendants dial by name directory ring groups and much more Works with VolP and traditional telephone lines Seamlessly integrates mobile and teleworkers Easy to set up and easy to use Expandable up to 64 users per location Features Benefits Highly flexible multi level auto attendants Never miss a call Ensure all calls are answered professionally 24 hours a day even if everybody is busy and without the cost of dedicated staff to answer the phones Multiple levels allow customer service in different languages or different caller options in different departments Connect anywhere extensions Integrate cell phones home phones and phones in other locations so that callers can dial the main office number and connect with any employee anywhere Multibranch VoIP networking no long distance charges Seamlessly connect multiple locations around the block or across the country with Built2. in voicemail Save costs on phone company voicemail and consolidate cell phone and desk phone voicemails in one box Receive voicemails in e mail for easy retrieval and storage Ring groups and call queues come first served Line callers up in department specific hold queues that agents can answer first Features Auto attendants Voicemail Voicemail to e mail Remote extensions Dial by name directory Music on hold Call forward Call cascade Ring groups Call back call bridge Call hold park pickup FortiVoice FVC 48B a sa E 9 9 ramit PA A E Telephone and fax jacks PA system jack 3 e e Be Bi Tie tez TEILS jata emp n e x P bp M ya lt apm Boa om ia LF USB port LAN Ethernet co Ground button Music on hold jack Incoming telephone lines FortiVoice units Traditional telephone lines Extension capacity VolP lines Remote extensions Auto attendants Voice mailboxes Memory capacity FVC 24B 4 hours Reset button Call transfer Call conference Intercom Public address Paging to select phones Click to dial from Outlook Call queue Auto fax detection Mode scheduling Call screening Distinctive ring Automatic route selection Toll restriction Call detail record logging Local amp remote management System speed dials Caller ID based routing Automatic hotline calling Cell pager e mail message notification M
3. SRT INET FortiVoice small Business Phone Systems Easy to use affordable and reliable FortiVoice phone systems were designed to help small businesses take control of their calls With the features of a big business phone system at a small business price FortiVoice helps you build a better bottom line by reducing your costs while improving customer service FortiVoice systems come complete with everything your small office needs to handle calls professionally control communication costs and stay connected everywhere It s a compact easy to use system for small multibranch and home based companies with up to 64 phone users per office Big business features You can impress your customers with a range of features usually found only in large scale phone systems You can answer calls with sophisticated multi level auto attendants and dial by name directories Or connect to off site and mobile telephones as though they were on site extensions FortiVoice allows you to seamlessly pick up calls wherever you are And more Cost control FortiVoice costs less and includes many features that other systems offer only with additional fees Plus FortiVoice optimizes the use of telephone lines and Internet connections to keep your calling costs down VoIP and traditional The best of both worlds Most systems make you choose between VoIP and the traditional telephone network FortiVoice offers a true hybrid for small business Whether you
4. UL and CSA s 2RT INET Copyright 2011 Fortinet Inc All rights reserved Fortinet FortiGate and FortiGuard are registered trademarks of Fortinet Inc and other Fortinet names herein may also be trademarks of Fortinet All other product or company names may be trademarks of their respective owners Performance metrics contained herein were attained in internal lab tests under ideal conditions and performance may vary Network variables different network environments and other conditions may affect performance results Nothing herein represents any binding commitment by Fortinet and Fortinet disclaims all warranties whether express or implied except to the extent Fortinet enters a binding written contract signed by Fortinet s General Counsel with a purchaser that expressly warrants that the identified product will perform according to the performance metrics herein For absolute clarity any such warranty will be limited to performance in the same ideal conditions as in Fortinet s internal lab tests Fortinet disclaims in full any guarantees Fortinet reserves the right to change modify transfer or otherwise revise this publication without notice and the most current version of the publication shall be applicable Certain Fortinet products are licensed under U S Patent No 5 623 600 FVC DAT R1 201109 FST PROD DS FVGPS
5. fications System Power failure line to extension jacks Analog extension interface Trunk type Interface impedance Loop range Total ringing load Analog trunks Trunk type Interface impedance Distinctive rings supported Caller ID support GLOBAL HEADQUARTERS Fortinet Incorporated 1090 Kifer Road Sunnyvale CA 94086 USA Tel 1 408 235 7700 Fax 1 408 235 7737 www fortinet com sales E4 port to L1 port Loop start 600 ohms O 600 ohms 5 REN Loop start VoIP features Embedded SIP server and clients Up to 96 DIDs Up to 4 service providers Integrated registrar Can use external SIP servers as required RTP Fax tone detection G 711 p law A law G 726 32 Kbps G 729a Supports 600 ohms 600 complex 900 ohms 900 complex G 168 echo cancellation Yes FSK all lines VAD silence suppression Adaptive jitter buffer Packet loss concealment EMEA SALES OFFICE FRANCE APAC SALES OFFICE SINGAPORE Fortinet Incorporated Fortinet Incorporated 120 rue Albert Caquot 300 Beach Road 20 21 The Concourse 06560 Sophia Antipolis France Singapore 199555 Tel 33 4 8987 0510 Fax 33 4 8987 0501 Tel 65 6513 3730 Fax 65 6223 6784 Maximum1 32 64 32 64 9 144 24 hours Dimensions H x W x L 2 03 x 8 x 8 4 51 mm x 203 mm x 213 mm Regulatory approvals C ACTA TIA EIA IS 968A and FCC Part 68 Industry Canada CS 03 FCC Part 15B Industry Canada ICES 003 Power adapter complies with
6. ultilingual prompts and software Line appearance IP phones Integrates SIP Server and Client Music on hold jack 1 8 mono jack to connect audio devices voicemail and distinctive ringing nnection CD players radio or PC soundcards for music or messages on hold FortiVoice can also play wav files stored on the system PA system jack 1 8 mono jack to connect a PA system to announce calls or to a speaker to monitor incoming calls and Analog extension jacks Standard 2 pin RJ 11 ports FortiVoice units Support 4 or 8 analog phones or fax machines Incoming telephone lines Standard 2 pin RJ 11 ports FortiVoice units support 2 4 or 8 incoming lines with support for Caller ID Ground screw Grounding recommended for lightning protection Ethernet connection RJ 45 10 100 Ethernet connection for LAN Power supply networking and management connection USB port Support for future expansion Reset button For manual reboot Power source 120 230 VAC 60 Hz In 16 VAC 2 0 A Out AC adapter included FVC 48B FVC 84B 4 hours 4 hours 1 Up to 4 FortiVoice units can be networked on a LAN combining line and extension capacity to these maximums 2 Analog phones can be used for up to 4 or 8 of the extensions on each unit The number of analog phones is based on the number of analog ports which is indicated by the second digit of the name For example a FortiVoice 48 has 8 analog ports Technical Speci
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