Plantronics P210-M
Contents
1. Audio Solutions for Softphones Cross Reference Guide S SS SS H cii Tm Y _ _ _ F _ rmet5iieorrrrr LLLA a rw LIESS A Yy tt UNIFIED COMMUNICATIONS Why Plantronics Because voice matters Our audio solutions deliver unsurpassed audio quality and superior functionality allowing users to easily initiate and control the voice component of their UNIFIED unified communications system COMMUNICATIONS Our wide range of products for PC based softphones along with our industry leading global support and service will help any enterprise bridge the final gap to UC deployment n z O U z i i 00ZNX 5G5 z o lt A zo SS ET vii Se LL SSS x aaa SC SSS g Z KRSS ie Compatibility Plantronics works closely and partners with the industry s leading softphone providers to ensure integration and compatibility with our UC products Plantronics products optimized for UC offer Remote Call Control RCC out of the box providing call answer end mute volume control and in certain products flashing capabilities right from the headset with many of the softphones listed in this guide And because we offer a product for every role in the organization your IT staff does not need to worry about integrating and trouble shooting a c2. NA NA NA NA NA NA NA Optimized version provides audio and Remote Call Control No additional drivers needed NA NA NA NA NA NA NA NA NA NA Manufacturer Softphone Savi 430 Savi Office WO100 WO200 Savi Office WO300 W0350 Voyager PRO UC Deutsche Telekom Huawei IBM IFM Infomaster innovaphone Interactive Intelligence IP Blue Microsoft Mitel NEC Nortel Phoner ShoreTel Siemens Siemens Skype SWYX Toshiba Octopus Netphone Personal Communications Assistant IBM Sametime Phones Enterprise Suite SoftwarePhone Interactive Client VT GO Office Communicator 2007 R1 and R2 8602 Webdial SP30 i2050 Phoner lite Shoreware CallManager OptiClient 130 OpenScape UC Skype Softphone SwvziT SoftIPT Softphone To learn more about Plantronics products for Unified Communications visit plantronics com UC Compatible as an audio device Compatible as an audio device Remote Call Control with Plantronics IBM Plug in IBM Lotus Sametime Connect versions 8 0 1 Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Optimized version provides audio and Remote Call Control No additional drivers needed Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audi
3. Call answer end mute volume flash between calls Blackwire 600 Series PC via USB Users with extensive PC communication Monaural C610 Binaural C620 Wideband Stereo C620 Echo cancellation SoundGuard Noise canceling Call answer end mute volume flash between calls USB Phones Calisto 210 2 PC via USB PC telephony users in the office or on the road Handset Wideband SoundGuard Noise canceling Dial pad call answer end mute volume Calisto 420 PC via USB PC users on the go to transform any workspace into a conference room Speakerphone Wideband Echo cancellation Noise reduction Mute volume Calisto 540 M PC via USB Users transitioning to PC telephony Desk Phone Wideband Echo cancellation speaker only SoundGuard Dial pad call answer end mute volume Limited Warranty 1 year 1 year 2 years 1 year 2 years 1 year Model Number C210 monaural C420 C610 monaural P210 M Microsoft P420 P540 M Microsoft C220 binaural C620 binaural P210 A Avaya Part Number 80298 03 C210 82632 01 C420 81964 41 C610 57700 002 Microsoft 82136 01 82 83 01 80299 03 C220 81965 41 C620 57725 001 Avaya MSRP USD 44 95 monaural 89 95 109 00 monaural 79 00 179 00 169 95 49 95 binaural 129 00 binaural 1 For Microsoft Office Communicator only For Avaya only Plantronics Technology Terms AudiolQ Echo Cancellation Sound
4. or Over the Head Up to 350 feet DECT 6 0 Mono PC wideband SoundGuard Noise canceling Call answer end mute volume flash between calls Up to 9 hours 1 year WO100 79956 01 379 95 3Performance dependent on battery and may vary by device UNIFIED COMMUNICATIONS To learn more about Plantronics products for Unified Communications visit plantronics com UC Savi Office Over the Ear Desk phone PC Users with mixed PC and office phone communications Over the Ear Up to 350 feet DECT 6 0 Mono PC wideband SoundGuard Noise canceling Call answer end mute volume flash between calls Up to 6 hours 1 year WO200 79957 01 379 95 Savi Office Over the Head Desk phone PC Users with mixed PC and office phone communications Over the Head Monaural or Binaural Up to 350 feet DECT 6 0 Mono PC wideband SoundGuard DIGITAL Noise canceling Call answer end mute volume flash between calls Up to 9 hours 1 year WO300 monaural WO350 binaural 81794 01 monaural 81802 01 binaural 379 95 monaural 399 95 binaural Bluetooth Voyager PRO UC PC Mobile phone Users with mixed PC and mobile phone communications Over the Ear Up to 33 feet Bluetooth Class 2 Mono PC wideband Echo cancellation SoundGuard Noise canceling with WindSmart technology and AudiolQ2 Call answer end mute volume
5. Control No additional drivers needed Compatible as an audio device Compatible as an audio device Audio and Remote Call Control with APV70 Compatible as an audio device Audio and Remote Call Control with Plantronics software Audio and Remote Call Control included Audio and Remote Call Control included Audio and Remote Call Control with Plantronics software Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Remote Call Control with Plantronics IBM Plug in IBM Lotus Sametime Connect versions 8 0 1 Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Audio and Remote Call Control No additional drivers needed Compatible as an audio device Audio and Remote Call Control with Plantronics software Compatible as an audio device Compatible as an audio device Audio and Remote Call Control with Plantronics software Audio and Remote Call Control included Audio and Remote Call Control included Audio and Remote Call Control with Plantronics software Compatible as an audio device Compatible as an audio device UC UNIFIED COMMUNICATIONS 10 Using a Plantronics headset with any softphone will deliver a simpler more comfortable and better sounding audio experience than you could get using just your computer s internal microphone and
6. CounterPath CounterPath OpenPhone 65 IPC OpenPhone 7x IPC Aastra 2380ip Backstage Office 1600 1600IP Softphone 4980 Pimphony MaxCommunicator EnsemblePro IP Softphone IP Agent Avaya one x Communicator Avaya one X Agent Cisco IP Communicator CIPC Cisco Unified Personal Communicator CUPC Cisco UC Integration for Microsoft Office Communicator eyeBeam former Xten Bria To learn more about Plantronics products for Unified Communications visit plantronics com UC Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Audio and Remote Call Control with Plantronics software Audio and Remote Call Control with Plantronics software Audio and Remote Call Control with Plantronics software Compatible as an audio device Audio and Remote Call Control with Plantronics software Compatible as an audio device Audio and Remote Call Control with Plantronics software Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an aud
7. audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Audio and Remote Call Control with Plantronics software Audio and Remote Call Control with Plantronics software Audio and Remote Call Control with Plantronics software Compatible as an audio device Audio and Remote Call Control with Plantronics software Compatible as an audio device Audio and Remote Call Control with Plantronics software Compatible as an audio device Compatible as an audio device UC UNIFIED COMMUNICATIONS 8 Manufacturer Deutsche Telekom Huawei IBM IFM Infomaster innovaphone Interactive Intelligence IP Blue Microsoft Mitel NEC Nortel Phoner ShoreTel Siemens Siemens Skype SWYX Toshiba Softphone Octopus Netphone Personal Communications Assistant IBM Sametime Phones Enterprise Suite SoftwarePhone Interactive Client VT GO Office Communicator 2007 R1 and R2 8602 Webdial SP30 i2050 Phoner lite Shoreware CallManager OptiClient 130 OpenScape UC Skype Softphone SwvziT SoftIPT Softphone Blackwire 200 Series Blackwire 420 Blackwire 600 Series Compatible as an audio device Compatible as an audio device Remote Call Control with Plantronics IBM Plug in IBM Lotus Sametime Connect versions 8 0 1 Compatible as an audio device Compatible as an audio device Compatible as an aud
8. speaker if available You can use your Plantronics headset with any softphone even if it does not support RCC functionality Simply set up your Plantronics headset as an audio device on your PC Setting up your Plantronics headset as an audio device on a PC The headset optimized for Microsoft Office Communicator is ready to use with your computer and Microsoft Office Communicator 2007 1 Plug the USB connector for the headset into your notebook or desktop computer 2 Wait a few seconds for the system to recognize the headset softphone application If there are any issues go to the Windows Control Panel and select Sounds and Audio Devices to set up your Plantronics headset as the default audio device in the Audio and Voice tabs The headset is now the preferred telephony device and will prioritize phone calls above other audio For Microsoft Office Communicator users to always route call audio to the headset follow these steps 1 Click the drop down arrow icon in the upper left corner of the Office Communicator window 2 Select the Tools option 3 Select Set Up Audio and Video 4 The first screen will be Setup for Handset or Headset Verify that the headset is selected in the drop down menu Click Next This screen is setup for Speakers Microphone or Speakerphone The drop down menu will indicate Default and the Speaker and Microphone will indicate the computer soundcard or speakers amp microphone Select Custom in the
9. Guard SoundGuard DIGITAL Wideband WindSmart Technology Advanced noise reduction reduces disruptive wind noise Acoustic limiting in the headset anti startle detects any large sudden increase in signal level and eliminates the increase and Time Weighted Average prevents average noise level from exceeding 85dBA Frequency range up to 6 800 Hz Meets TIA 920 standard for genuine wideband response Acoustic limiting protection against sound levels above 118dBA Keeps calls clear regardless of the environment automatically adjusting incoming calls to a comfortable clear level Requirement for full duplex speakerphones when both the microphone and speaker are on at the same time 4 PLANTRONICS AUDIO SOLUTIONS FOR SOFTPHONES Connects To Recommended For Wearing Style Roaming Range Wireless Frequency Audio Performance Hearing Protection Microphone Noise Reduction Remote Call Control Talk Time Limited Warranty Model Number Part Number MSRP USD Office Wirelesss Savi 430 PC Office users requiring the highest sound quality and portability Over the Ear Up to 300 feet DECT 6 0 Mono PC wideband SoundGuard Noise canceling Call answer end mute volume flash between calls Up to 6 hours 1 year W430 82396 01 279 95 Savi Office Convertible Desk phone PC Users with mixed PC and office phone communications Convertible Over the Ear
10. Up to 6 hours WG200 B 38667 01 199 95 UNIFIED UC COMMUNICATIONS 6 Manufacturer Aastra Aastra Aastra Aastra Aastra Alcatel Lucent Alcatel Lucent Altigen Aspect Avaya Avaya Avaya Avaya Cisco Cisco Cisco CounterPath CounterPath Softphone OpenPhone 65 IPC OpenPhone 7x IPC Aastra 2380ip Backstage Office 1600 1600IP Softphone 4980 Pimphony MaxCommunicator EnsemblePro IP Softphone IP Agent Avaya one x Communicator Avaya one X Agent Cisco IP Communicator CIPC Cisco Unified Personal Communicator CUPC Cisco UC Integration for Microsoft Office Communicator eyeBeam former Xten Bria Blackwire 200 Series Blackwire 420 Blackwire 600 Series Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Audio and Remote Call Control with Plantronics software Audio and Remote Call Control with Plantronics software Audio and Remote Call Control with Plantronics software Compatible as an audio device Audio and Remote Call Control with Plantronics software Compatible as an audio device Audio and Remote Call Control with Plantronics software Compatible as an audio device Co
11. ight from your headset RCC features like Ring Tone and Call Answer End are available with many of the softphone headset combinations covered in this guide Most Plantronics headsets provide Volume Control Microphone Mute and Redial are also available on certain models When connecting your headset to your softphone there are three ways to enable Remote Call Control mi Plantronics software Easilv install the Plantronics software component for softphone call control to enable full RCC functionality This guide will provide you with the full range of softphones supported by Plantronics software 2 Plug and play Some softphones have full functionality without the need for additional software installation 3 USB connectivity Additional softphones manage call control using the softphone interface on your PC WO200 Savi Office Over the Ear Headset Connects To Recommended For Wearing Style Usage Audio Performance Hearing Protection Microphone Noise Reduction Call Control Corded Headsets Blackwire 200 Series PC via USB Users with occasional PC communication Monaural C210 Binaural C220 Wideband Stereo C220 SoundGuard Noise canceling Call answer end mute volume Blackwire 420 PC via USB Users requiring a portable PC headset for multiple work locations Binaural C420 Folds flat Wideband Stereo C420 Echo cancellation SoundGuard Noise canceling
12. io device Compatible as an audio device Compatible as an audio device Audio and Remote Call Control with Plantronics software Audio and Remote Call Control with Plantronics software Audio and Remote Call Control with Plantronics software Compatible as an audio device Audio and Remote Call Control with Plantronics software Compatible as an audio device Audio and Remote Call Control with Plantronics software Compatible as an audio device Compatible as an audio device Plantronics software available at plantronics com software Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Audio and Remote Call Control with Plantronics software Audio and Remote Call Control with Plantronics software Audio and Remote Call Control with Plantronics software Compatible as an audio device Audio and Remote Call Control with Plantronics software Compatible as an audio device Audio and Remote Call Control with Plantronics software Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an
13. io device Compatible as an audio device Optimized version provides audio and Remote Call Control No additional drivers needed Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Audio and Remote Call Control with Plantronics software Compatible as an audio device Compatible as an audio device Audio and Remote Call Control with Plantronics software Compatible as an audio device Compatible as an audio device PLANTRONICS AUDIO SOLUTIONS FOR SOFTPHONES Calisto 210 A Calisto 210 M NA NA NA NA NA NA NA Optimized version provides audio and Remote Call Control No additional drivers needed NA NA NA NA NA NA NA NA NA NA Plantronics software available at plantronics com software Calisto 420 Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio deviceA Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Calisto 540 M
14. main drop down menu Now use the Speaker and Microphone menus to select the headset boxes Click Next The next window sets where the system sounds including where the phone ringer will sound This is not technically part of the speakerphone change but is an important part of the audio setup The drop down menu selects whether the system sounds will be routed to the headset or the computer speakers Most users prefer the computer speakers After making your selection click Finish I O ON D Note USB configuration settings are unique for each USB port Changing the settings as described here will only affect behavior when the headset is connected to that specific USB port If you connect the headset to a different port you will need to make these changes again to set behavior for that USB port 2010 Plantronics Inc All rights reserved Plantronics the logo design Plantronics Voyager AudiolQ Blackwire Calisto Savi SoundGuard Sound Innovation and WindSmart are trademarks or registered trademarks of Plantronics Inc Microsoft is a trademark or registered trademark of Microsoft Corporation in the U S and other countries The Bluetooth trademark is owned by Bluetooth SIG Inc and any use of the mark by Plantronics Inc is under license DECT is a trademark of ETSI All other trademarks are property of their respective owners Published March 2010 PLANTRONICS AUDIO SOLUTIONS FOR SOFTPHONES Plantronics headsets combine ad
15. mpatible as an audio device PLANTRONICS AUDIO SOLUTIONS FOR SOFTPHONES Calisto 210 M Calisto 210 A NA NA NA NA NA NA NA Audio and Remote Call Control with Plantronics software Audio and Remote Call Control with Plantronics software Audio and Remote Call Control with Plantronics software Compatible as an audio device NA NA NA NA NA Plantronics software available at plantronics com software Calisto 420 Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Calisto 540 M NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA NA Manufacturer Softphone Savi 430 Savi Office WO100 WO200 Savi Office WO300 WO350 Voyager PRO UC Aastra Aastra Aastra Aastra Aastra Alcatel Lucent Alcatel Lucent Altigen Aspect Avaya Avaya Avaya Avaya Cisco Cisco Cisco
16. o device Audio and Remote Call Control with Plantronics software Compatible as an audio device Compatible as an audio device Audio and Remote Call Control with Plantronics software Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Remote Call Control with Plantronics IBM Plug in IBM Lotus Sametime Connect versions 8 0 1 Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Optimized version provides audio and Remote Call Control No additional drivers needed Compatible as an audio device Compatible as an audio device Audio and Remote Call Control with APV70 Compatible as an audio device Audio and Remote Call Control with Plantronics software Audio and Remote Call Control included Audio and Remote Call Control included Audio and Remote Call Control with Plantronics software Compatible as an audio device Compatible as an audio device Plantronics software available at plantronics com software Compatible as an audio device Compatible as an audio device Remote Call Control with Plantronics IBM Plug in IBM Lotus Sametime Connect versions 8 0 1 Compatible as an audio device Compatible as an audio device Compatible as an audio device Compatible as an audio device Optimized version provides audio and Remote Call
17. omplex mix of endpoints and headsets from different vendors This guide will walk you through all the levels of softphone support we offer with our UC audio solutions Support Our commitment to you doesn t end when you purchase products from us Plantronics maintains the industry s most extensive and experienced global support team to ensure that you have the support you need for a successful UC implementation Whether it s testing a new product troubleshooting issues with existing products or advanced replacement for broken products we are there for you Additionally if Plantronics support cannot resolve a problem or if any Plantronics product fails to perform to the highest standard a replacement will be shipped within 48 hours The rapid replacement process allows IT managers to reduce costs by eliminating the need for a big backup supply of headsets We make it easy to get support for your Plantronics products day or night Simply call 1 888 598 7335 Phone support is available 24 hours a day from Sunday 3 00 pm to Friday at 5 00 pm PST We also provide live chat community forums and e mail support as well as a searchable knowledge base Visit our Support page for a full list of support services Remote Call Control With Remote Call Control RCC when a call comes in you hear a ring tone in your ear even when you are away from your desk You can answer the call adjust the volume mute the call or end the call r
18. vanced technology and innovative design to enable people to communicate more freely whatever they are doing and wherever they are Our innovative designs are made to work seamlessly with the leading audio and web conferencing programs For product ordering information please visit plantronics com north_america en_US support order i ES Se eee 5 SS EE et EZ ae VSS Se Sas ALLA n lt RE 1 O SS AF Sp SSS Ce UNIFIED 7 COMMUNICATIONS To learn more about Plantronics products for Unified Communications visit plantronics com UC UNIFIED COMMUNICATIONS SA SILL St E LE Sig LG Wi tt Sz ZZZ TT SEZ PLANTRONICS SOUND INNOVATION
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