Zebra CRD5500-401EES mobile device charger
Contents
1. MATE TTA E Product Marketing Bulletin Date March 21 2012 PMB 2120 Business X Enterprise Solutions Contact Trisha Kirby Segment _ Wireless Network Solutions Telephone 631 738 3871 Business PR Unit s MCD E Mail Trisha kiroy motorolasolutions com Urgency Level Notice applies to regions Government Published for General gt lt North America Xj EMEA Information Xx Latin America Asia Pacific x Federal x Associates Xx North America x Partners State amp Local x Distributors Update to PMB2076 Aaa PMB2120 Updated information on release of the new four slot ethernet cradles 1 Transition Overview In Product Marketing Bulletin 2049 we announced the availability of the new energy efficient four slot ethernet cradles Due to unforeseen circumstances we have had a delay in the program We are extending the transition timeline on the following cradles Please see chart below for specific time frames of release per product family 2 Product Transition Timeline and Mapping Table for MC95 Four Slot Ethernet Cradles Please Note MC95 s with a BSP41 and before will require the installation of a new driver to allow for Ethernet connectivity which will be available on support central on April 1 Product Transition Timeliney Date July 2 2012 Or while supplies as Note Any changes to above timeline will be communicated via a revised Distributor Notice DN and or Product Marketing Bulleting2. Inc Motorola will provide service and support for products manufactured by Motorola Solutions for a period of five 5 years commencing on the last day of the product s final shipment Motorola Solutions will make reasonable commercial attempts to continue to repair products beyond the five year period at Motorola Solution s option e To meet contract commitments e Where a significant commercial requirement is identified e Where Motorola Solutions judges that there is sufficient commercial reason to warrant continuance of repair and support Should technology used in the product become discontinued obsolete or no longer available in the public domain making parts or assemblies no longer available for these reasons Motorola Solutions at its discretion will evaluate the impact and if significant consider the feasibility and economics of a design change to enable continued repair The End of Service Life period may be changed at Motorola Solution s sole discretion 4b Service and Support Software End of Service Life Policy For software applications that have been announced End of Sale EOS conclusion of support for these products follows a defined timeline beginning from the product End of Sale announcement the EOS Announcement For those customers with products covered by an Enterprise Mobility Services agreement the Support Contract at the time of the EOS Announcement the software maintenance portion of the
3. Products are warranted against defects in workmanship and materials for a period of twelve 12 months from the date of shipment unless otherwise provided by Motorola in writing provided the Product remains unmodified and is operated under normal and proper conditions The sole obligation of Motorola for defective hardware Products is limited to repair or replacement at Motorola s option on a return to service depot basis with prior Motorola authorization Motorola s sole obligation for software that when properly installed and used does not substantially conform to the published specifications in effect when the software is first shipped by Motorola is to use commercially reasonable efforts to correct any reproducible material non conformity as determined by Motorola at its sole discretion by providing Buyer with a telephone or e mail access to report non conformance so that Motorola can verify reproducibility b a software patch or bug fix if available or a workaround to bypass the issue if available and c where applicable replacement of damaged or defective external media such as a CD ROM disk on which the software was originally delivered The information contained in this Product Marketing Bulletin regarding product compliance with the Trade Agreements Act TAA or any other Federal Regulation law rule or standard is provided for informational purposes only and does not constitute a legally binding representation that such product
4. complies therewith Information contained in this Product Marketing Bulletin is subject to change without prior notice In no event shall Motorola Solutions Inc be held directly or indirectly liable for any damage or loss caused or alleged to have been caused by or in connection with the use of or reliance on the information found in this Product Marketing Bulletin To confirm whether any particular Motorola Solutions Inc product is compliant with any Federal Regulation law rule or standard please contact FederalProductQuestions MotorolaSolutions com MOTOROLA MOTO MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license SYMBOL is a trademark owned by Symbol Technologies Inc which is a wholly owned subsidiary of Motorola Solutions Inc All other trademarks are the property of their respective owners 2012 Motorola Solutions Inc All rights reserved MOTOROLA SOLUTIONS Template SP 10875 72 rev M Motorola Solutions Confidential Restricted Page 5 of 5 A PMB2120 REV A PRP85797
5. Kit includes 4 Slot Ethernet CRD3000 400EES Cradle Power Supply PWRS 14000 241R DC Cord 50 16002 029R CRD3X01 400EES 685 and US AC Cord 23844 00 00R 4 Slot Ethernet Charge Cradle Kit INTL Kit includes 4 Slot Ethernet CRD3000 401EES Cradle Power Supply PWRS 14000 241R DC Cord 50 16002 029R CRD3X01 401EES 675 Buy country specific 3 wire AC Cord separately List Discontinued P N WT4090 Description stand alone cradle Direct Replacement P N CRD4000 4000ER 4 Slot cradle Ethernet for WT4000 series CRD4001 4000ER 670 List Discontinued P N WT4090 Description Kits Direct Replacement P N WT4090 Four slot Ethernet Cradle Kit US includes 4 Bay Ethernet CRD4000 410EES cradle PS PWRS 14000 241R cable to PS 50 16002 029R and CRD4001 410EES 830 US AC line cord 23844 00 00R WT4090 Four slot Ethernet Cradle Kit Intl includes 4 bay Ethernet CRD4000 411EES cradle PS PWRS 14000 241R amp cable to PS 50 16002 029R Buy CRD4001 411EES 820 Country Specific 3 wire AC Cord separately List Discontinued P N MC55 65 Description stand alone cradle Direct Replacement P N MC55 MC65 4 Slot Ethernet charging cradle Charges and provides Ethernet connectivity to 4 terminals at one time Requires Power Supply PWRS 14000 241R DC line cord 50 16002 029R and country specific 3 wire grounded AC power line cord List Discontinued P N MC55 65 Description Kits Direct Replacement P N 4 Slot Ethernet Charge Cradle Ki
6. PMB Template SP 10875 72 rev M Motorola Solutions Confidential Restricted Page 1 of 5 PMB2120 REV A PRP85797 AA List Discontinued P N MC95 Description stand alone cradle Direct Replacement P N CRD9500 4000ER MC9500 Four Slot Ethernet Cradle CRD95001 ER 565 List Discontinued P N MC95 Description Kits Direct Replacement P N Desk Mount Ready MC9500 4 Bay Ethernet Charge Cradle Kit US Incl 4Bay Ethernet Cradle Desk Mount KT 116363 01R Optional CRD9500 400EES Guide Cups KT 122014 01R P S PWRS 14000 241R DC Cord 50 CRD9501 400EES Poy 16002 029R and US AC Cord 23844 00 00R Desk Ready MC9500 4 Bay Ethernet Cradle Kit Intl Incl 4Bay Ethernet Cradle Desk Mount KT 116363 01R Guide Cups KT 795 CRD9500 401EES 122014 01R P S PWRS 14000 241R and DC Cord 50 16002 029R CRD9501 401EES Buy country specific 3 wire AC Cord separately Wall Mount Ready MC9500 4 Bay Ethernet Cradle Kit US Incl Wall Mount KT 116362 01R 4 Bay Ethernet Cradle Optional Guide Cups CRD9500 420EES KT 122014 01R P S PWRS 14000 241R DC Cord 50 16002 029R CRD9501 420EES WES and US AC Cord 23844 00 00R Wall Mount Ready MC9500 4 Bay Ethernet Cradle Kit Intl Incl Wall Mount KT 116362 01R 4B Ethernet Cradle Guide Cups KT 122014 i CRD9500 421EES 01R P S PWRS 14000 241R amp DC Cord 50 16002 029R Buy Coen EE WS country specific 3 wire AC Cord separately Rack Mount Ready MC9500 4 Bay Ethernet Cradle Kit US Incl 19 Ra
7. and the applicable Product organization s As of the EOS Announcement date only annual Support Contracts and one year renewal Support Contracts will be available without a special approval as indicated above Availability of Software Maintenance will be as described above Technical Support as described above will continue up until the conclusion of the customer s Support Contract Template SP 10875 72 rev M Motorola Solutions Confidential Restricted Page 4 of 5 A PMB2120 REV A PRP85797 5 Software Support and Entitlement Process As of January 1 2010 customers will not be entitled to receive telephone or e mail technical support for hardware or software issue diagnosis if their products are not covered under warranty or covered by an Enterprise Mobility Services agreement Customers are required to have a valid Motorola Solution s Enterprise Mobility Services agreement in place to receive software support which includes technical telephone and e mail support and the ability to download and use software releases Customers will need to provide product information when initiating their support requests including the serial number of the product configuration s for which they require software Requests to download software releases are completed by submitting the Request Download form on Support Central or by calling the Motorola Solution s Enterprise Mobility support center The information will be routed directly t
8. ck Mount KT 132400 01R 4Bay Ethernet Cradle Guide Cups KT CRD9500 430EES 155914 01R P S PWRS 14000 241R amp DC Cord 50 16002 029R CRD9501 430EES Pry and US AC Cord 23844 00 00R Rack Mount Ready MC9500 4 Bay Ethernet Cradle Kit Intl Incl 19 Rack Mount KT 132400 01R 4Bay Ethernet Cradle Guide Cups KT CRD9500 431 EES 155914 01R P S PWRS 14000 241R amp DC Cord 50 16002 029R CRD9501 431EES 69 Buy country specific 3 wire AC Cord separately 2 Product Transition Timeline and Mapping Table for MC30xx 31xx MC55 65 MC70 75 and WT4000 Four Slot Ethernet Cradles Product Transition Timeline Date First RMA Request Date for Channel Returns Last RMA Request Date for Channel Returns Last Channel Return Date Last Book Date December 3 2012 Or while supplies last End of Engineering Support Date End of Service Date Availability of replacement product s Note Any changes to above timeline will be communicated via a revised Distributor Notice DN and or Product Marketing Bulleting PMB Template SP 10875 72 rev M Motorola Solutions Confidential Restricted Page 2 of 5 PMB2120 REV A PRP85797 AA List MC30XX Four Slot Ethernet Cradle Must order Power Supply CRD3000 4001ER PWRS 14000 241R DC cable 50 16002 042R and 3 wire CRD3X01 4001ER 529 grounded AC line cord separately omondo Meio Discontinued P N MC30xx 31XX Description Kits Direct Replacement P N Price 4 Slot Ethernet Charge Cradle Kit US
9. ir Support Contract as defined in the Service Description Document applicable to the product being EOS the Software Maintenance will continue for up to twelve 12 months from the EOS Announcement date Motorola Solutions reserves the right at its sole discretion to end such Software Maintenance earlier than this date should conditions warrant For customers with products covered by a Support Contract at the time of the EOS Announcement Technical Support defined as telephone and e mail support through Motorola Solution s Global Customer Support Center continues through the completion of the customer s software Support Contract regardless of the availability of Software Maintenance on the EOS software product Customers with products covered by a Support Contract that are not using the most current release of the applicable software product on the EOS Announcement date may update to the most current release after the EOS Announcement subject to this Statement and the terms of the Service Description Document applicable to customer s Support Contract As of the software product EOS Announcement date any existing multi year Support Contracts for that product will no longer be available New customers may purchase any existing multi year contracts up to and including the EOS effective date Any request for a multi year software Support Contract for an existing customer must be approved by both Motorola Solution s Solutions Services
10. o a dedicated team that will quickly validate customer entitlement Customers will then receive an e mail containing instructions on how to download the appropriate software Customers who wish to purchase an Enterprise Mobility Services agreement can do so through the normal channels that they currently use to purchase Motorola Solution s Solutions products and services For more information e Motorola Solutions employees please visit the Enterprise Mobility Services Marketing Software Support home page e Partners please visit the Services tab on the Product amp Services Central page of the PartnerSelect Hallway End of Life Timeline Definitions First RMA Request Date first date distributors can request RMA for return of EOL product Last RMA Request Date last date distributors can request RMA for return of EOL product Last Channel Return Date last date physical product returns will be accepted 30 days after approval of RMA Last Book Date last date orders will be accepted for product and or bundles kits or system packs containing the product Last Ship Date latest date for which a customer can request product delivery End of Engineering Support date when bug fixes design revisions and integration with other components products or solutions will no longer be performed End of Service Date last date when technical support and repair services will be available Warranty Motorola Enterprise Mobility Motorola hardware
11. t US Kit includes 4 Slot Ethernet CRD5500 400EES Cradle Power Supply PWRS 14000 241R DC Cord 50 16002 029R CRD5501 400EES 726 and US AC Cord 23844 00 00R 4 Slot Ethernet Charge Cradle Kit INTL Kit includes 4 Slot Ethernet CRD5500 401EES Cradle Power Supply PWRS 14000 241R DC Cord 50 16002 029R CRD5501 401EES 716 Buy country specific 3 wire AC Cord separately List Discontinued P N MC70 75 Description stand alone cradle Direct Replacement P N Price MC70 MC75 4 Slot Ethernet Cradle Must Order Power Supply PWRS 14000 241R DC Line Cord 50 16002 029R and US AC Line Cord 23844 00 00R separately Purchase Spacer Shim KT 97119 07R when docking an MC70 with a trigger handle attached List Discontinued P N MC70 75 Description Kits Direct Replacement P N 4 Slot Ethernet Charge Cradle Kit US Kit includes 4 Slot Ethernet CRD7000 410EES Cradle Power Supply PWRS 14000 241R DC Cord 50 16002 029R CRD7X01 410EES 736 and US AC Cord 23844 00 00R 4 Slot Ethernet Charge Cradle Kit INTL Kit includes 4 Slot Ethernet CRD7000 411EES Cradle Power Supply PWRS 14000 241R DC Cord 50 16002 CRD7X01 411EES 726 029R Buy country specific 3 wire AC Cord separately Template SP 10875 72 rev M Motorola Solutions Confidential Restricted Page 3 of 5 PMB2120 REV A PRP85797 AA CRD5500 4000ER CRD5501 4000ER CRD7001 4000ER CRD7000 4000ER 4a Service and Support End of Service Life Policy Motorola Solutions
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