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1. JP5 I UE O pee O JP4 DO mx JP7 O I I I I O 7 D em I C3 O Es C l VO O EN i o n m CAS eae Li JP42 C El IEA I E Si ie 5 ojo SW3 Power Switch SW1 Lid Swtich JP1 Bluetooth Connector JP5 Touchpad Connector SW2 E mail Switch JP4 Keyboard Connector SWA Internet Browser Switch JP42 Speaker Connector SW5 Emanager Switch JP7 PCMCIA Slot SW6 User Programmable Switch JP10 Microphone Connector Chapter 5 71 Bottom View pM IN O Hl Do s of 0 00 1 o e PCN1 JP13 7 JP12 Pg
2. ho E od 0 00 1 JP13 o xa PCN1 PO A Der T C JP3 PJP11 O O O JP20 Tm JP1 a qe P2 JP19 En C parso O ve le JP26 y JP28 E o JH0 AB dS O l ori prin 10 JPG E LIJD wU Po Jem p S JP31 TH 440 JP36 JP39 E RE y U2 O JP40 a JP41 a 3 7 pee fo WC O O A O a T O Fan Connector JP24 USB Port Battery Connector JP25 USB Port CPU Socket JP30 IEEE 1394 Port No IEEE 1394 Port for this model LVDS Connector JP36 Card Reader Connector No Card Reader module for this model VGA Board Connector IR Infrared Receiver No FIR function for this model AC IN JP40 Headphone out line out Jack support SPDIF USB Port JP41 Mic in Jack Reserved for Acer ezDock No JP28 HDD Connector ezDock for this model Modem Board Connector JP35 Wireless LAN Card Connector External Display Port U42 BIOS S Video Port No S Video Port for JP
3. Power Switch Bluetooth Connector E mail Switch Internet Browser Switch Emanager Switch User Programmable Switch SW1 JP5 JP4 JP42 JP7 JP10 Lid Swtich Touchpad Connector Keyboard Connector Speaker Connector PCMCIA Slot Microphone Connector Chapter 1 Bottom View o0000 JP21 PJP11 JP20 JP16 JP22 PCN1 JP13 JP12 JP14 JP3 JP17 JP19 Chapter 1 Eg 1
4. C O PPT O O O JP20 non JP17
5. 54 Disassembling the HDD Module 54 Disassembling the ODD Module 54 Table of Contents Chapter 4 Troubleshooting 55 System CHECK Procedures x3 a pre scs A Cw Ai ake ase wi NR 56 External Diskette Drive Check 56 External CD ROM Drive Check 56 Keyboard or Auxiliary Input Device Check 56 Memo ONEK eiea T TETTE of Power System Check of TOUENPAd Igea dup ANS eoe e diia 59 Power On Self Test POST Error Message 60 Index of Error MESSAGES s uv ne ee ee en d ee ea ee te oe 61 Insyde MobilePro BIOS POST Beep Code and POST Messages 64 Index of Symptom to FRU Error Message 66 Intermittent Problems xu sierosa sti astas b fe E 69 Undetermined Problems uu 2 2 ed Ei nd 70 Chpater5 Jumper and Connector Locations 71 COPIE T EE 71 BOLOM YCW ECC ds el is ela Re et fe 72 Chpater6 FRU Field Replaceable Unit List 75 Exploded Diagrami said en nes addo Bete ei V s 76 INC SYS C MM sentra hie Cate ein a Bere Claret adig aab E ee 76 Upper Case Assembly accesses see RR a Ra 77 bower Case ASSeITIDIN sibarita it Goede ies 78 WO RA MP MT MES 79 HOD Module esc Rie as ot ed ot aes oat Om Var da rae d Rune aed cds awe 80
6. System board Power source battery pack and power adapter See Power System Check on page 57 Battery pack Power adapter Hard drive amp battery connection board System board Power source battery pack and power adapter See Power System Check on page 57 Battery pack Power adapter Hard drive amp battery connection board System board Power source battery pack and power adapter See Power System Check on page 57 Hold and press the power switch for more than 4 seconds System board Chapter 4 Power Related Symptoms Battery can t be charged See Check the Battery Pack on page 59 Battery pack System board PCMCIA Related Symptoms System cannot detect the PC Card PCMCIA PCMCIA slot assembly System board PCMCIA slot pin is damaged PCMCIA slot assembly Memory Related Symptoms Memory count size appears different from Enter BIOS Setup Utility to execute Load Default Settings then actual size reboot system DIMM System board Speaker Related Symptoms In Windows multimedia programs no sound Audio driver comes from the computer Speaker System board Internal speakers make noise or emit no sound Speaker System board Power Management Related Symptoms The system will not enter hibernation Keyboard if control is from the keyboard Hard disk drive System board The system doesn t enter hibernation mode and See Save to Disk S4 on
7. No Suspend to Disk partition found Hard Disk ERROR Access to the Suspend to Disk partition failed Suspend to Disk partition signature No Suspend to Disk partition signature found NOT FOUND Suspend to Disk partition size TOO The capacity of the Suspend to Disk partition is SMALL not enough MEMORY SIZE HAS CHANGED The memory size has changed after previous REBOOTING Suspend to Disk operation Chapter 4 65 Index of Symptom to FRU Error Message 66 LCD Related Symptoms LCD backlight doesn t work LCD is too dark LCD brightness cannot be adjusted LCD contrast cannot be adjusted Unreadable LCD screen Missing pels in characters Abnormal screen Wrong color displayed LCD has extra horizontal or vertical lines displayed Indicator Related Symptoms Indicator incorrectly remains off or on but system runs correctly Power Related Symptoms Power shuts down during operation The system doesn t power on The system doesn t power off Enter BIOS Utility to execute Load Setup Default Settings then reboot system Reconnect the LCD connectors Keyboard if contrast and brightness function key doesn t work LCD inverter ID LCD cable LCD inverter LCD System board Reconnect the LCD connector LCD inverter ID LCD cable LCD inverter LCD System board LCD inverter ID LCD inverter LCD cable LCD System board Reconnect the inverter board Inverter board
8. Cache controller 19 size 19 CardBus 24 DIMM external 46 50 removing 46 50 Disassembly Battery Pack 44 LCD Module 53 Procedure Flowchart 43 Disassemblyt the Main Unit 51 Display 3 DVD ROM Interface 22 Error Symptom to Spare Part Index 60 External CD ROM Drive Check 56 Index Flash Utility 39 Floppy Disk removing the 53 FRU Field Replaceable Unit List 75 Hard disk 21 HDD 21 Hot Keys 15 Indicators 11 Intermittent Problems 69 Jumper and Connector Locations 71 Top View 71 Keyboard 25 Keyboard or Auxiliary Input Device Check 56 L2 cache 19 Memory Check 57 Modem 20 num lock on indicator 11 Panel 7 Bottom 10 left 7 PC Card 11 24 PCMCIA 24 Power System Check 57 Battery Pack 59 Power Adapter 58 Processor 19 Second Level Cache 19 102 103 System Block Diagram 3 System Check Procedures 56 System Memory 19 System Utilities 29 Touchpad Check 59 Troubleshooting 55 Undetermined Problems 70 USB 24 utility BIOS 29 Video 24 Index Index 104
9. 005 LCD LCD BRACKET SET 6K A70V5 001 Module 002 003 Mainboard MAINBOARD 915PM FOR VGA GLAN W READER PCMCIA SLOT W O CPU MEMORY MAINBOARD 910GML UMA GLAN W PCMCIA SLOT W O READER CPU MEMORY LB TAA02 002 LB TA902 001 PCMCIA SLOT 22 A 0V5 001 MEMORY IFX 256MB 533MHZ KN 25602 023 HYS64T32000HDL 3 7 A MEMORY DDRII533 256MB NANYA KN 25603 020 NT256T64UH4A0FN 37B MEMORY SAMSUNG 512MB 533MHz KN 2560B 011 M470T3354BG0 CD5 MEMORY DDRII 533 256MB HYNIX KN 2560G 006 HYMP532564P6 C4 MEMORY IFX 512MB 533MHZ KN 51202 021 HYS64T64020HDL 3 7 A MEMORY MICRON 512MB 533MHZ KN 51204 015 MT8HTF6464HDY 53EA2 Heatsink The CPU THERMAL W FAN MODULE 60 A70V5 007 System 007 The VGA THERMAL 60 A70V5 008 System 251 Pointing Device Chapter 6 co Aspire 3600 5500 FRU List TOUCHPAD 56 A70V5 001 Upper Case Assembly 005 Speaker El o i Miscellaneous o 5 NS LCD SCREW PAD 47 A70V5 002 o o IN EST awe Pure asso Tb ns EEE EZ IN E RUBERFOOT MOPNS EZ SCREW SCREW SUN SCREW Mera N co N Chapter 6 AFLASH Utility 39 Audio 23 Battery Pack 45 BIOS 19 package 19 password control 19 ROM size 19 ROM type 19 vendor 19 Version 19 BIOS Supports protocol 19 BIOS Utility 29 Basic System Settings 35 Navigating 30 Startup Configuration 36 System Security 38 Board Layout Bottom View 5 72 Top View 4
10. ODD Module lt a sile he ceded deh ue e hole E dc oae ae der ees 80 System Specifications Features Below is a brief summary of the computer s many feature Platform and memroy Intel Centrino M Mobile Technology featuring Intel Pentium M Processor 740 750 760 770 2 MB L2 cache 1 73 1 86 2 2 13 GHz 533 MHz FSB Intel Pentium M Processor 735 735A 2MB L2 cache 1 6 GHz 400 MHz FSB Intel 915GM PM Express chipset Wireless solution integrated Intel PRO Wireless 2200BG network connection dual band 802 11b g Wi Fi CERTIFIED solution supporting Acer SignalUp wireless technology Q Intel 915GM PM Intel ICH6 M Mobile Intel 82801FB O 256 512 MB of DDR2 400 533 MHz memory upgradeable to 2 GB using two soDIMM modules dual channel support Display Q 14 1 WXGA Acer CrystalBrite M color TFT LCD 1280 x 800 resolution 16 10 viewing ratio supporting simultaneous multi window viewing on dual displays via Acer GridVista O 16 7 million colors Q Intel 915GM integrated 3D graphics featuring Intel Graphics Media Accelerator 900 and up to 128 MB of VRAM supporting Microsoft DirectX 9 0 and dual independent display for UMA models ATI MOBILITY RADEON X1300 256 512 HyperMemory supporting ATI PopwerPlay 5 0 Microsoft DirectX 9 0 PCI Express and and DualView Simultaneous LCD and CRT display with LCD panel refresh rate at 70 Hz MPEG 2 DVD hardware assisted cap
11. system System timer error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system System board Chapter 4 61 Error Message List Real time clock error RTC battery Run BIOS Setup Utility to reconfigure system time then reboot system System board Previous boot incomplete Default configuration Run Load Default Settings in BIOS Setup Utility used RTC battery System board Memory size found by POST differed from Run Load Default Settings in BIOS Setup Utility CMOS DIMM System board Diskette drive A error Check the drive is defined with the proper diskette type in BIOS Setup Utility See External Diskette Drive Check on page 56 Incorrect Drive A type run SETUP Check the drive is defined with the proper diskette type in BIOS Setup Utility System cache error Cache disabled System board CPU ID System board DMA Test Failed DIMM System board Software NMI Failed DIMM Fail Safe Timer NMI Failed DIMM Device Address Conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Allocation Error for device Run Load Default Settings in BIOS Setup Utility RTC battery System board Failing Bits nnnn DIMM BIOS ROM System board Invalid System Configuration Data BIOS ROM System board I O device IRQ conflict Run Load Default Settings in BIOS Setup Utility RTC battery System board Operating system not found Ent
12. 4G 1M CO KC NC001 360 NS CELERON M 370 1 5G 1M CO KC NC001 370 Chapter 6 O0 Aspire 3600 5500 FRU List INTEL PENTIUM M DOTHAN 1 6GHZ 2M KC N0001 725 UFCBGA SL7EG B 1 STEPPING INTEL PENTIUM M 1 6G 2M 533FSB KC N0001 730 uFCPGA2 SL86G C 1 STEPPING INTEL PENTIUM M 1 73G 2M 533FSB KC N0001 740 uFCPGA2 SL7SA C 1 STEPPING INTEL PENTIUM M 1 87G 2M 533FSB KC N0001 750 uFCPGA2 SL7S9 C 1 STEPPING INTEL PENTIUM M 2 0G 2M 533FSB KC N0001 760 uFCPGA2 SL7SM C 1 STEPPING NS NS NS NS NS Combo Drive ODD Module DVD CDRW COMBO MODULE 24X PHILIPS SCB5265 6M A70V5 001 ODD DVD CDRW COMBO DRIVE 24X PHILIPS KO 02403 007 Module SCB5265 001 ODD DVD CDRW COMBO BEZEL 42 A70V5 007 Module 002 ODD ODD BRACKET 33 A70V5 002 Module 003 ODD DVD CDRW COMBO 24X MODULE 6M A70V5 002 Module PANASONIC UJDA 770 ODD DVD CDRW COMBO 24X DRIVE KO 02406 013 Module PANASONIC UJDA 770 001 ODD DVD CDRW COMBO BEZEL 42 A70V5 007 Module 002 ODD ODD BRACKET 33 A70V5 002 Module 003 DVD RW Drive ODD DVD DUAL MODULE 8X LITE ON SOSW 6M A70V5 004 Module 833S DL TRAY IN ODD DVD DUAL 8X DRIVE LITE ON SOSW 833S Module DL 001 ODD DVD DUAL BEZEL TRAY IN Module 002 ODD ODD BRACKET 33 A70V5 002 Module 003 4 Chapter 6 KU 00804 012 42 A70V5 008 Qo Aspire 3600 5500 FRU List ODD DVD DUAL MODULE 8X HLDS GWA 4082N 6M A70V5 007 Module DL ODD DVD DUAL 8X DRIVE HLDS GWA 4082N KU
13. ANT AS LCD LCD 14 1 WXGA GLARE CMO N1411 1 L03 LK 1410D 005 Module 001 LCD LCD INVERTER 19 A70V5 001 Module 007 LCD LCD WIRE CABLE 50 A70V5 005 Module 006 LCD LCD PANEL WITH LOGO W ANTENNA AS 60 A70V5 004 Module 004 BENE LCD PANEL WITH LOGO W O ANTENNA 60 A70V5 005 AS 88 Chapter 6 Aspire 3600 5500 FRU List LCD LCD BEZEL 60 A70V5 006 Module 005 LCD LCD BRACKET SET 6K A70V5 001 Module 002 003 LCD ASSY LCD MODULE 14 1 WXGA GLARE 6M A70V5 013 Module QDI N141V2 QD14TL01 REV 01 W O ANT AS mo LCD LCD 14 1 WXGA GLARE QDI N141V2 LK 14109 005 Module QD14TL01 REV 01 001 LCD LCD INVERTER 19 A70V5 001 Module LCD LCD WIRE CABLE 50 A70V5 005 Module 006 LCD LCD PANEL WITH LOGO W ANTENNA AS 60 A70V5 004 Module 004 LCD PANEL WITH LOGO W O ANTENNA 60 A70V5 005 AS Chapter 6 89 Aspire 3600 5500 FRU List LCD LCD BEZEL 60 A70V5 006 Module 005 LCD LCD BRACKET SET Module 002 003 6K A70V5 001 3 LCD ASSY LCD MODULE 14 1 WXGA GLARE 6M A70V5 014 Module CMO N1441 1 L03 W O ANT AS LCD LCD 14 1 WXGA GLARE CMO N1411 1 L03 LK 1410D 005 Module 001 LCD LCD INVERTER 19 A70V5 001 Module 007 LCD LCD WIRE CABLE 50 A70V5 005 Module 006 LCD LCD PANEL WITH LOGO W ANTENNA AS 60 A70V5 004 Module 004 BENE LCD PANEL WITH LOGO W O ANTENNA 60 A70V5 005 AS 90 Chapter 6 Aspire 3600 5500 FRU List LCD LCD BEZEL 60 A70V5 006 Module
14. Acer ePowerManagement in Acer ePowerManagement eManager 16 Chapter 1 Fn Special Key Puts the computer in Sleep mode Display toggle Switches display output between the display screen external monitor if connected and both Screen blank Turns the display screen backlight off to save power Press any key to return Touchpad toggle Turns the internal touchpad on and off Speaker toggle Turns the speakers on and off Volume up Increases the speaker volume PRIME MN Brightness up Increases the screen brightness Brightness down Decreases the screen brightness You can locate the Euro symbol and US dollar sign at the upper center and or bottom right of your keyboard To type Chapter 1 17 The Euro symbol 1 Open a text editor or word processor 2 Either directly press the Euro symbol at the bottom right of the keyboard or hold Alt Gr and then press the 5 symbol at the upper center of the keyboard The US dollar sign 1 Opena text editor or word processor 2 Either directly press the Dollar key at the bottom right of the keyboard or hold Shift and then press the 4 key at the upper center of the keyboard NOTE This function varies by the operating system version NOTE Some fonts and software do not support the Euro symbol Please refer to www microsoft com typography fag fag12 htm for more information 18 Chapter 1 Hardware Specifications and Configurations
15. DVD R DVD R multi sessions DVD R Double Layer DVD RW and DVD RW discs with diameter of 8 or 12cm CD CD DA CD ROM CD ROM XA Photo CD Multi session Karaoke CD Video CD CD I FMV CD Extra CD Plus CD R and CD RW discs of 8 or 12 cm diameter Chapter 1 DVD Dual Interface Applicable disc format for Panasonic UJ 845 Applicable disc format for Pioneer DVR K15RA Applicable disc format for Pioneer DVR KO5RA Loading mechanism Power Requirement Input Voltage Audio Interface Audio Controller Audio onboard or optional Mono or Stereo Resolution Compatibility Chapter 1 Read DVD DVD 5 9 10 18 DVD R 3 95G 4 7G DVD RW DVD RAM 4 76 DVD R DVD RW CD CD Audio CD ROM mode1 and mode 2 CD ROM XA mode 2 form 1 and form 2 CD I mode 2 form 1 and form 2 CD I Ready CD I Bridge CD R CD RW Photo CD Video CD Enhanced Music CD CD TEXT Write DVD DVD RAM DVD R4 7GB DVD RW DVD R DVD RW CD CD R CD RW disc at once sessionat once track at once fixed variable packet writing multi session KODAK Photo CD Single and Multi session CD Extra CD PLUS Video CD CD text data Read Write CD R discs Read Write CD RW discs Read Write DVD ROM DVD R Ver 2 00 for General Read Write DVD R DL Read Write DVD RW Ver 1 0 amp 1 1 amp 1 2 Read Write DVD R Ver 1 0 amp 1 118 1 2 Read Write DVD R DL Ver1 0 Read Write DVD RW Ver 1 1 amp 1 2 Read Write DVD
16. Power Meter confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct 3 Repeat the steps 1 and 2 for both battery and adapter 4 This helps you identify first the problem is on recharging or discharging From Hardware 1 Power off the computer 2 Remove the battery pack and measure the voltage between battery terminals 1 and 6 ground See the following figure 3 If the voltage is still less than 7 5 Vdc after recharging replace the battery To check the battery charge operation use a discharged battery pack or a battery pack that has less than 50 of the total power remaining when installed in the computer If the battery status indicator does not light up remove the battery pack and let it return to room temperature Re install the battery pack If the charge indicator still does not light up replace the battery pack If the charge indicator still does not light up replace the DC DC charger board Touchpad Check If the touchpad doesn t work do the following actions one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the touchpad cables 2 Replace the touchpad 3 Replace the system board After you use the touchpad the pointer drifts on the screen for a short time This self acting pointer movement can occur when a slight steady pressure is applied to the touchpad pointer This symptom is not a hardware pro
17. RAM Ver 2 0 amp 2 1 Read only KODAK Photo CD Single and Multi session CD Extra CD PLUS Video CD CD text data Read Write CD R discs Read Write CD RW discs Read Write DVD ROM DVD R Ver 2 00 for General Read Write DVD RW Ver 1 0 amp 1 1 amp 1 2 Read Write DVD R Ver 1 0 amp 1 11 amp 1 2 Read Write DVD R DL Ver1 0 Read Write DVD RW Ver 1 1 amp 1 2 Read Write DVD RAM Ver 2 0 amp 2 1 Read only Load Manual SOSW 833S DVR K15 Auto UJ 845 DVR K05 Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Except for UJ 845 DVR K05 5 V 5 Operating ALC250 18 bit stereo digital to analog converter 18 bit stereo analog to digital converter AC97 23 Audio Interface Voice channel 8 16 bit mono stereo Sampling rate 44 1 KHz 48K byte for AC97 interface Internal microphone Yes Video Interface Chipset ATI Mobility RADEON X1300 for discrete models Package MBGA 708 pin Interface PCIE x16 Supports ZV Zoomed Video port Yes Video Memory Chipset ATI Mobility RADEON X1300 for discrete models COS BR USB Port built in Mobile Intel 82801FB ICH6 M IEEE 1394 Port No IEEE Port for this model PCMCIA Port PCMCIA controller ENE CB712 Supports card type Type ll Number of slots One type Il Chapter 1 PCMCIA Port Supports ZV Zoomed Video port No ZV support S
18. VGA Version 3104 HDD Model Name HITACHI_DK23EA 40 PM HDD Serial Number 123456789 Memory ATAPI Model Name UJDA740 DVD CDROM SM ean MEE Extended Memory 256MB Serial Number 32 bytes VGA Memory 128 MB Asset Tag 32 bytes UUID 16 bytes Setup system date time Enable boot logo and get system information NOTE The system information is subject to different models This field displays the mofel name of devices installed on secondary IDE master The hard disk drive or optical drive model name is automatically detected by the system This field displays the serial number of this unit This field displays the asset tag of this unit This will be visible only when an internal LAN device is presenting UUID 32bytes This field shows the brand name of the system CPU Chapter 2 32 L2 Cache This field displays CPU L2 cache size It varies in CPU type System Memory This field reports the memory size of system base memory The size is fixed to 640 KB Extended Memory This field reports the memory size of the extended memory in the system Extended memory size Total memory size 2MB VGA Memory VGA Memory size Discrete 64 or 128MB depends on actual VRAM size TurboCache 32MB actual TurboCache VRAM size Intel R 915 DVMT you can select the following options 1 64MB 8MB pre allocated 56MB DVMT 2 128MB 8MB pre allocated 128MB DVMT Default value 3 Max DVMT 160MB on 256
19. ey Poe i E nm S E 2 E U BEZ O JPA O iL Pas a P2 O mu De i JP28 MI e 3140 A81 HS gt O edo STE p JLO A8 GIS et JP29 O aaa i JP31 i UO JP36 JP39 RET y U42 L gt pt O a rar S us T 0 o Jo O a Bade 10 ETTE JP21 Fan Connector JP24 USB Port PJP11 Battery Connector JP25 USB Port JP20 CPU Socket JP30 IEEE 1394 Port No IEEE 1394 Port for this model JP16 LVDS Connector JP36 Card Reader Connector No Card Reader module for this model JP22 VGA Board Connector IR Infrared Receiver No FIR function for this model PCN1 AC IN JP40 Headphone out line out Jack support SPDIF JP13 USB Port JP41 Mic in Jack JP12 Reserved for Acer ezDock No JP28 HDD Connector ezDock for this model JP14 Modem Board Connector JP35 Wireless LAN Card Connector JP3 External Display Port U42 BIOS JP17 S Video Port No S Video Port for JP26 DDR2 Socket this model 72 Chapter 5 JP19 JP23 Chapter 5 RJ11 RJ45 Modem Cable Connector JP31 JP39 DDR2 Socket ODD Connector 73 74 Chapter 5 FRU Field Replaceable Unit List This chapter gives you the FRU Field Replaceable Unit listing in global configurations of Aspire 5500Z series products Refer to this chapter whenever ordering for parts to repair or for RMA Return Merchandise Authorization Please note that WHEN ORDERING FRU PARTS you should check the most up to date information available on your
20. keypad manner Cursor control keys on Hold Shift while using Hold Fn while using embedded keypad cursor control keys cursor control keys Main keyboard keys Hold Fn while typing Type the letters in a normal letters on embedded manner keypad Windows Keys The keyboard has two keys that perform Windows specific functions Chapter 1 15 Windows key Pressed alone this key has the same effect as ae clicking on the Windows Start button it launches the Ay Start menu It can also be used with other keys to provide a variety of function Da RS lt Tab gt Activates next taskbar button Au 8 lt E gt Opens the My Computer window Aw W F1 Opens Help and Support Ay Au lt F gt Opens the Find All Files dialog box Ay RS lt R gt Opens the Run dialog box ay lt M gt Minimizes all windows Ay lt Shift gt 8 M Undoes the minimize all windows action Application This key has the same effect as clicking the right mouse button it opens the application s context menu Hot Keys The computer employs hotkeys or key combinations to access most of the computer s controls like sreen brightness volume output and the BIOS utility To activate hot keys press and hold the lt Fn gt key before pressing the other key in the hotkey combination b m Hot key help Displays help on hot keys NES Acer eSetting Launches the Acer eSettings in Acer eManager Acer Launches the
21. regional web or channel For whatever reasons a part number change is made it will not be noted on the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code from those given in the FRU list of this printed Service Guide You MUST use the local FRU list provided by your regional Acer office to order FRU parts for repair and service of customer machines NOTE To scrap or to return the defective parts you should follow the local government ordinance or regulations on how to dispose it properly or follow the rules set by your regional Acer office on how to return it Chapter 6 75 Exploded Diagram The System Chapter 6 76 Upper Case Assembly IT Chapter 6 Lower Case Assembly 0 Un O O de Q Q Q s lt m O O M 0 Lo X4 Chapter 6 78 LCD Module 79 Chapter 6 HDD Module ODD Module Chapter 6 80 Aspire 3600 5500 FRU List Adapter NS Not ADAPTER 3 PIN 65W DELTA SADP 65KB AP 06501 006 Show BEF 19V 3PIN ADAPTER 3 PIN 65W LITEON PA 1650 02CO AP 06503 007 65W 3 PIN ADAPTER 3 PIN 65W HIPRO HP AP 0650A 004 OK066B13CP 3P 65W NS BATTERY LI ION 6 CELLS SANYO 2000mAH BT 00603 001 UR18650F BATTERY LI ION 6 CELLS SONY 2000mAH B
22. 0080D 016 Module DL 001 ODD DVD DUAL BEZEL TRAY IN 42 A70V5 008 Module 002 ODD ODD BRACKET 33 A70V5 002 Module 003 ODD DVD DUAL MODULE PANASONIC UJ 845 6M A70V5 005 Module DL SLOT IN ODD DVD DUAL 8X DRIVE PANASONIC UJ 845 KU 00807 015 Module DL 001 ODD DVD DUAL BEZEL SLOT IN 42 A70V5 009 Module 002 ODD ODD BRACKET 33 A70V5 002 Module 003 ODD DVD DUAL MODULE PIONEER DVR K05RA 6M A70V5 006 Module DL SLOT IN ODD DVD DUAL 8X DRIVE PIONEER DVR K05RA KU 00805 013 Module DL 001 ODD DVD DUAL BEZEL SLOT IN 42 A70V5 009 Module 002 ODD ODD BRACKET 33 A70V5 002 Module 003 HDD Module Chapter 6 85 Aspire 3600 5500 FRU List HDD HDD 40G 4200PRM SEAGATE ST94019A KH 04001 010 Module E N HDD HDD 40G 2 5 IN 420RPM TOSHIBA PLUTO KH 04004 002 Wi e Module MK4025GAS HDD HGST 40G 2 5 4200 MORAGA KH 04007 012 Module HTS424040M9ATOO 1361132 FW A71A HDD HDD 60GB 2 5 IN 4200RPM SEAGATE N2 KH 06001 002 Module ST960821A F W 3 01 HDD HDD 60G 2 5IN 4200RPM TOSHIBA PLUTO KH 06004 003 Module MK6025GAS 2M F W KA200A HDD HDD 60GB 2 5IN 4200RPM MORAGA 60G KH 06007 006 Module IC25N060ATMR04 0 08K0634 F S AD4A HDD HDD 80GB 2 5 IN 4200RPM SEAGATE N2 KH 08001 012 Module ST9808210A F W 3 01 HDD HDD 80GB 2 5IN 4200RPM TOSHIBA KH 08004 001 Module PLUTO MK8025GAS HDD HDD 80GB 2 5IN 4200RPM HGST MORAGA KH 08007 007 Module IC25N080ATMR04 0 HDD HDD 100G 4200PRM SEAGATE ST9100822A KH 10001 001 Mod
23. 26 DDR2 Socket this model RJ11 RJ45 JP31 DDR2 Socket JP23 Modem Cable Connector JP39 ODD Connector Chapter 1 An Aspire tour After knowing your computer features let us show you around your new TravelMate computer Front View Display screen screen Also called LCD Also called LCD liquid crystal display display displays computer output Power button button Turns the computer on and off the Turns the computer on and off on and off n __ launch buttons Buttons for launching frequently used programs 5 Status indicators Light Emitting Diodes LEDs that turn on and off to show the status of the computer s functions and components Palmrest Comfortable support area for our hands when you use the computer Click buttons left The left and right buttons function like the center and via left and right mouse buttons the center button serves as a 4 way scroll button Touchpad Touch sensitive pointing device which functions like a computer mouse B Keyboard For entering data into your computer Chapter 1 Closed Front View 12 4 5 67 Speaker out line out Connects to audio line out devices e g Headphone jack speakers headphones Mic in jack Accepts inputs from external microphone Bluetooth Press to enable disable Bluetooth function communication button Lights to indicate the status of indicator Bluetoothcommunications optional Wireless Press to enable disabl
24. Aspire 55007 Series Service Guide Service guide files and updates are available on the ACER CSD web for more information please refer to http csd acer com tw PRINTED IN TAIWAN Revision History Please refer to the table below for the updates made on Aspire 5500Z service guide Copyright Copyright O 2005 by Acer Incorporated All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means electronic mechanical magnetic optical chemical manual or otherwise without the prior written permission of Acer Incorporated Disclaimer The information in this guide is subject to change without notice Acer Incorporated makes no representations or warranties either expressed or implied with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose Any Acer Incorporated software described in this manual is sold or licensed as is Should the programs prove defective following their purchase the buyer and not Acer Incorporated its distributor or its dealer assumes the entire cost of all necessary servicing repair and any incidental or consequential damages resulting from any defect in the software Acer is a registered trademark of Acer Corporation Intel is a registered trademark of Intel Corporation Pe
25. D14TL01 Glare QD14TL01 N14111 L03 Surface treatment CMO glare hard coating N14111 L02 non glare 3H Pixel Arrangement R G B Vertical R G B Vertical R G B Vertical Stripe Stripe Stripe Display Mode Normally White Normally White Normally White Typical White Luminance cd m 185 also called Brightness Response Time Optical Rise Time Fall 10 15 10 15 Time msec Support Color 262K colors RGB 262 144 262 144 6 bit data driver Viewing Angle degree Horizontal Right Left 45 45 45 45 Vertial Upper Lower 20 35 20 45 Temperature Range C 0 to 40 with high 0 to 40 with high 0 to 40 with high T humidity more than humidity more than humidity more than Storage shipping 90 RH 90 RH 90 RH 25 to 60 25 to 60 20 to 60 Operating LCD Inverter Vendor amp model name Delta DAC 07B037 B YEC YNV C01 SumidaTWS 442 125 Chapter 1 LCD Inverter Brightness conditions Vadj 3 3V AC Adaptor Input rating 90V AC to 264V AC 47Hz to 63Hz Maximum input AC current 1 7A Inrush current 240A 115VAC 240A 230VAC Efficiency 83 min 115VAC input full load System Power Management Mech Off G3 All devices in the system are turned off completely Soft Off G2 S5 OS initiated shutdown All devices in the system are turned off completely Working G0 S0 Individual devices such as the CPU and hard disc may be power managed in this state Suspend to RAM S3 CPU set power down VGA
26. MB system memory 224MB on 512 and above system memory The Main screen displays a summary of your computer hardware information and also includes basic setup parameters It allows the user to specify standard IBM PC AT system parameters Chapter 2 Main Advanced Security Date and Time Power On Display v Quiet Boot v LCD Auto DIM Auto Both v Network Boot _ F12 Boot Menu OK Cancel v D2D Recovery Press Tab key to select a control OK button or Enter key accept entries Cancel button or lt Esc gt key reject entries Use cursor spacebar and numeric keys to change values Alt key activates accelerators NOTE The screen above is for your reference only Actual values may differ Chapter 2 33 34 The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Date and Time The hours are displayed with 12 hour format The values setin these two fields take effect immediately Quiet Boot Determines if the system will display customer Option Enabled or Disabled logo and summary screen or not Enable Customer logo is displayed and summary screen is disabled Disabled Custoemr logo is not displayed and summary screen is enabled Power on display Auto During power process the system will Option Auto or Both detect if any display device is connected on external video port If any external display device i
27. N217 EC KBC Power ON OFF BIOS Circuit gt Touch Pad Conn DC DC I f 5 cna RTC Circuit Circuit P D pbi CRE Power OK Circuit Circuit Chapter 1 Board Layout Top View O di coin poca va SW4 SWS sWe LE 0 O QO JP5 SW3 JP1 SW2 SWA SW5 SW6 JP4 y gx TEMERE CI rn JP7 HEEL ol E JUL Be Sol a J EP gt t un i E lr EO wa art JP42 Ir ia l O RS T O ar gJP10
28. Processor CPU type Aspire 5500 Intel Pentium M Processor 740 750 760 770 2 MB L2 cache 1 73 1 86 2 2 13 GHz 533 MHz FSB Intel Pentium M Processor 735 735A 2MB L2 cache 1 60 GHz 400 MHz FSB Core logic Intel 915GM PM Intel ICH6 M Mobile Intel 82801FB CPU package Intel socketable 478pin Micro BGA CPU core voltage 1 308V highest frequency mode to 0 956V low frequency mode 0 748V deeper sleep mode BIOS Supported protocols ACPI 2 0 PC 2001 ready SM BIOS 2 3 IEEE1284 ECP EPP PCI 2 2 PnP 1 0a DMI 2 0 PS 2 keyboard and mouse USB 2 0 VGA BIOS CD ROM bootable IEEE 1394 SMB system managment bus WFM 2 0 ready BIOS password control Set by setup manual Second Level Cache Cache controller Built in CPU System Memory Memory module combinations You can install memory modules in any combinations as long as they match the above specifications Chapter 1 20 Memory Combinations NOTE Above table lists some system memory configurations You may combine DIMMs with various capacities to form other combinations On above table the configuration of slot 1 and slot 2 could be reversed LAN Interface Features Integrated 10 100 BASE T transceiver Wake on LAN support compliant with ACPI 2 0 PCI v2 3 IR Interface No IR Interface for this model Part name VISHAY TFU6102F Package 8 pin SMT type Performance 4Mbit s Compliant IrDA 1 1 Modem Interface Data modem
29. Suspend PCMCIA Suspend Audio Power Down Hard Disk Power Down CD ROM Power Down Super I O Low Power mode Save to Disk S4 Also called Hibernate state System saves all system states and data onto the disc prior to power off the whole system Chapter 1 27 28 Chapter 1 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer s BIOS Basic Input Output System Your computer is already properly configured and optimized and you do not need to run this utility However if you encounter configuration problems you may need to run Setup Please also refer to Chapter 4 Troubleshooting when problem arises To activate the BIOS Utility press during POST when Press lt F2 gt to enter Setup message is prompted on the bottom of screen Press e to enter setup The default parameter of F12 Boot Menu is set to disabled If you want to change boot device without entering BIOS Setup Utility please set the parameter to enabled Press F12 during POST to enter multi boot menu In this menu user can change boot device without entering BIOS SETUP Utility Chapter 2 29 Navigating the BIOS Utility There are six menu options Info Main System Devices Security Boot and Exit Follow these instructions a OCO DOD To choose a menu use the cursor left right keys lt j p To choose a parameter use the cursor up down k
30. T 00604 004 US18650G4 BATTERY LI ION 6 CELLS SANYO 2400mAH BT 00604 001 UR18650F BATTERY LI ION 6 CELLS SONY 2400mAH BT 00604 001 US18650G7 NS BATTERY LI ION 9 CELLS SANYO 2400mAH BT 00903 002 UR18650F The MODEM BOARD FOXCONN T60M845 01 System 012 Battery 54 A70V5 001 BLUETOOTH CARD WNC 91 BU513 002 54 A70V5 002 KI CAX01 008 INTEL WM3B2200 CH11 MINI PCI WIRELESS BOARD 802 11 b g Upper T P BOARD W FFC CABLE 55 A70V5 001 Case Assembly 251 Chapter 6 Aspire 3600 5500 FRU List VGA BOARD M26P 64MB 55 A70V5 002 Cable Upper FFC CABLE T P TO T P BOARD 50 A70V5 001 Case Assembly 004 Z 09 BLUETOOTH CABLE 50 A70V5 002 NS MODEM CABLE 50 A70V5 003 POWER CORD AUS 27 A70V5 001 POWER CORD SWISS 27 A70V5 011 ns TES EZ ins TESTO EZ Case Cover Bracket Assembly NS NS NS NS NS NS NS NS NS NS NS The STRIP COVER AS 42 A70V5 001 System Note The image here is for TravelMate series 006 middle cover For AS strip cover it does not have 5 degree ergo curve 82 Chapter 6 Aspire 3600 5500 FRU List The STRIP COVER AS 60 A70V5 001 System 254 Upper Case Assembly 001 The LOWER CASE UMA 60 A70V5 002 System 002 NS LOWER CASE NON UMA 60 A70V5 003 Upper Case Assembly 002 Upper Case Assembly Communication Module CPU Procussor NS CELERON M 350 1 3G 1M CO KC NC001 350 Po NS CELERON M 360 1
31. ability D Acer CinemaVision video technology Acer Arcade D D DU Acer ClearVision M video optimization technology Acer Arcade Storage subsystem O 40 60 80 100 GB ATA 100 hard disk drive O X Optical drive options DVD Super Multi double layer DVD Dual double layer DVD CD RW combo Input devices O 84 85 key keyboard Chapter 1 1 O X Touchpad with 4 way integrated scroll button Q 12 function keys four cursor keys two Windows keys hotkey controls embedded numeric keypad international language support Four easy launch buttons Q Two front access LED buttons WLAN and Bluetooth Audio O Audio system with two built in speakers O Built in microphone O Intel AC 97 audio support Q Sound Blaster Pro MS Sound compatible Q S PDIF Sony Philips Digital Interface support for digital speakers Communication O Modem 56K ITU V 92 modem with PTT approval wake on ring ready O LAN 10 100 Mbps Fast Ethernet wake on ring ready O WLAN integrated Intel PRO Wireless 2200BG network connection dual band 802 11b g Wi Fi CERTIFIED solution supporting Acer SignalUP wireless technology Q Acer SignalUp wireless technology support Q WPAN integrated Bluetooth Human centric design and ergonomics I O Ports a DOUOCDOO O Ce Dp oe EEE Rugged yet extremely portable design Stylish appearance Full size keyboard with four programmable launch keys Ergonomically centered touchpad pointing device Acer F
32. ack Battery lock Locks the battery in place Cooling fan Helps keep the computer cool Note Do not cover or obstruct the opening of the fan Memory compartment Houses the computer s main memory 5 Hard disk bay Houses the computer s hard disk secured by two screws ei Battery release latch Releases the battery for removal Indicators The computer has three easy to read status indicators on the upper left above the keyboard and four on the front panel The power battery and wireless communication status indicators are visible even when the LCD display is closed a Cap lock Lights when Cap Lock is activated a EE Media Activity Indicates when the hard disc or optical drive is active Bluetooth Indicates the status of Bluetooth 6 communication Chapter 1 11 Wireless LAN Indicates the status of wireless LAN communication Q Lights up when the computer is on Battery Lights up when the battery is being charged NOTE 1 Charging The light shows amber when the battery is charging 2 Fully charged The light shows green when in AC mode Fasy launch Buttons Located at the upper right above the keyboard are four buttons These buttons are called launch keys The are mail Web browser Acer Empowering key E and one user programmable button Press E to ru the Acer eManager Please see Acer eManager The mail and Web buttons are pre set to email and Internet programs but can be
33. blem No service actions are necessary if the pointer movement stops in a short period of time Chapter 4 59 Power On Self Test POST Error Message 60 The POST error message index lists the error message and their possible causes The most likely cause is listed first NOTE Perform the FRU replacement or actions in the sequence shown in FRU Action column if the FRU replacement does not solve the problem put the original part back in the computer Do not replace a non defective FRU This index can also help you determine the next possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 70 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may indicate a problem with a device such as the way it has been configured NOTE If the system fails after you make changes in the BIOS Setup Utility menus reset the computer enter Setup and install Setup defaults or correct the error Chapter 4 Index of Error Messages Error Code List Equipment Configuration Error Causes 1 CPU BIOS Update Code Mismatch 2 IDE Primary Channel Master Drive Error THe causes will be shown before Equipment Configuration Error COS E 02 MOS Checksum Er
34. ck and hold to move up down left right NOTE Keep your fingers dry and clean when using the touchpad Also keep the touchpad dry and clean The touchpad is sensitive to finger movements Hence the lighter the touch the better the response Tapping too hard will not increase the touchpad s responsiveness Chapter 1 Using the Keyboard The keyboard has full sized keys and an embedded keypad separate cursor keys two Windows keys and twelve function keys Lock Keys and embedded mumeric keypad The keyboard has three lock keys which you can toggle on and off Caps Lock When Caps Lock is on all alphabetic characters typed are in uppercase Num lock When Num Lock is on the embedded keypad is in lt Fn gt lt F11 gt numeric mode The keys function as a calculator complete with the arithmetic operators and Use this mode when you need to do a lot of numeric data entry A better solution would be to connect an external keypad Scroll lock When Scroll Lock is on the screen moves one line up lt Fn gt lt F12 gt or down when you press the up or down arrow keys respectively Scroll Lock does not work with some applications The embedded numeric keypad functions like a desktop numeric keypad It is indicated by small characters located on the upper right corner of the keycaps To simplify the keyboard legend cursor control key symbols are not printed on the keys Number keys on embedded Type numbers in a normal
35. ct the external diskette drive CD ROM module 2 Replace the external diskette drive CD ROM module 3 Replace the main board Keyboard or Auxiliary Input Device Check 56 Remove the external keyboard if the internal keyboard is to be tested If the internal keyboard does not work or an unexpected character appears make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board If the keyboard cable connection is correct run the Keyboard Test If the tests detect a keyboard problem do the following one at a time to correct the problem Do not replace a non defective FRU 1 Reconnect the keyboard cables 2 Replace the keyboard 3 Replace the main board The following auxiliary input devices are supported by this computer O Numeric keypad O External keyboard Chapter 4 If any of these devices do not work reconnect the cable connector and repeat the failing operation Memory check Memory errors might stop system operations show error messages on the screen or hang the system 1 2 3 4 Boot from the diagnostics diskette and start the doagmpstotics program please refer to main board Go to the diagnostic memory in the test items Press F2 in the test items Follow the instructions in the message window NOTE Make sure that the DIMM is fully installed into the connector A loose connection can cause an error Power System Check To verify the s
36. d use Main Advanced Security Exit Exit Saving Changes Exit Discarding Changes Press lt OK gt to save the current Load Setup Defaults Setup parameters to CMOS RAM Discard Changes The system will reboot SE e lt Tab gt lt Right gt lt Left gt for block select lt Up gt lt Down gt for item select lt Enter gt for accept lt Cancel gt lt Esc gt for reject lt Alt gt activates accelerators lt Space gt for Enable or Disable The table below describes the parameters in this screen Exit Saving Changes Exit System Setup and save your changes to CMOS Exit Discarding Changes Exit utility without saving setup data to CMOS Load Setup Default Load default values for all SETUP item Discard Changes Load previous values from CMOS for all SETUP items Chapter 2 BIOS Flash Utility The BIOS flash memory update is required for the following conditions O New versions of system programs O New features or options O Restore a BIOS when it becomes corrupted Use the Phlash utility to update the system BIOS flash ROM NOTE If you do not have a crisis recovery diskette at hand then you should create a Crisis Recovery Diskette before you use the Phlash utility NOTE Do not install memory related drivers XMS EMS DPMI when you use the Phlash NOTE Please use the AC adaptor power supply when you run the Phlash utility If the battery pack does not contain enough power to finish BIOS flas
37. data baud rate bps 56K Chapter 1 Modem Interface Supports modem protocol V 90 V 92 Modem connector type RJ11 Modem connector location Bluetooth Interface Chipset Vendor for Wireless LAN Card built in Mobile Intel 82801FB ICH6 M WNC Data throughput 723 bps full speed data rate Protocol Bluetooth 1 1 Upgradeable to Bluetooth 1 2 when SIG specification is ratified Connector type Mini USB Wireless Module 802 11b g optional device Chipset built in Mobile Intel 82801FB ICH6 M Data throughput 11 54 Mbps Protocol 802 11b g Interface Mini PCI type II Hard Disk Drive Interface Vendor amp SEAGATE ST94019A SEAGATE N2 SEAGATE N2 SEAGATE Model Name Toshiba Pluto ST960821A ST9808210A ST9100822A MK4025GAS Toshiba Pluto Toshiba Pluto TOSHIBA PLUTO MK6025GAS MK8025GAS MK1031GAS sector 12 Spindle speed 4200 4200 RPM 4200 4200 RPM 4200 4200 RPM 4200 4200 RPM RPM Performance Specifications 2MB 8192KB 8192KB 8192KB 8192KB ATA ATAPI 6 ATA 6 ATA ATAPI 6 ATA 6 ATA ATA 6 ATA 6 ATA ATA 6 ATA 6 Max media 372 350 350 373 transfer rate disk buffer Mbytes s Data transfer 100 MB Sec 100 MB Sec 100 MB Sec 100 MB Sec rate Ultra DMA mode 5 Ultra DMA mode 5 Ultra DMA mode 5 Ultra DMA mode 5 host buffer Mbytes s DC Power Requirements Chapter 1 22 Hard Disk Drive Interface Voltage 5V DC 5 5V DC 5 5V DC 5 5V DC 5 tolerance Combo Dr
38. e Wireless function communication button Lights to indicate the status of wireless indicator LAN communications optional Power indicator Lights when the computer is on Battery indicator Lights when the battery is being charged 8 Chapter 1 Left View Connects a display device e g external monitor LCD projector Connects to an Ethernet 10 100 based network Modem jack Connects to a phone line Two USB 2 0 ports Connects to USB 2 0 devices e g USB es mouse USB camera PC Card slot Connects to one Type II PC Card PC Card slot eject Ejects the PC Card from the slot button Right View 1 234 5 6 1 Optical drive Internal optical drive accepts CDs or DVDs for selected models 2 Optical disk access Lights up when the optical drive is active indicator for selected models Chapter 1 3 Optical drive eject Ejects the optical disk from the drive for button selected models 4 Emergency eject hole Ejects the optical drive try when the computer is turned off for selected models 5 Ventilation slots Enable the computer to stay cool even after prolonged use Kensington lock slot Connects to a Kensington compatible computer security lock Rear Panel Battery Powers the computer pow MES DC in jack Connects to an AC adaptor 3 USB 2 0 port Connect to USB 2 0 devices e g USB mouse USB camera Bottom Panel 10 Chapter 1 Battery bay Houses the computer s battery p
39. e computer Do not replace a non defective FRU This index can also help you determine the next possible FRU to be replaced when servicing a computer If the symptom is not listed see Undetermined Problems on page 70 The following lists the error messages that the BIOS displays on the screen and the error symptoms classified by function NOTE Most of the error messages occur during POST Some of them display information about a hardware device e g the amount of memory installed Others may indicate a problem with a device such as the way it has been configured NOTE If the system fails after you make changes in the BIOS Setup Utility menus reset the computer enter Setup and install Setup defaults or correct the error short short short short FAULTY DMA PAGE REGISTERS DMA page registers do not function properly short long short short short short FAULTY REFRESH CIRCUIT RAM refresh circuit does not function properly long short short short short short ROM CHECKSUM INCORRECT BIOS ROM checksum failed long long short short short long CMOS RAM TEST FAILED CMOS RAM test failed short short short short short long DMA CONTROLLER FAULTY DMA controller does not work properly short short short long long INTERRUPT CONTROLLER The interrupt controller does not work properly short FAILED short short short long N A Keyboard controller failed to respond with the long
40. ecifications and Configurations 19 Chpater 2 System Utilities 29 BIOS SSM lbid a ra ee bn 29 Navigating the BIOS Utility 30 MAIN esas E EIA varie aan ath ae tte xq 31 DANONE DECO critt ane Rund Asse ee aren SEE Gal ON i dees BAW al c ET Te a eae OS 35 I ys share neat A E sa do ee en er cce 36 IN 37 iq rdagi idad id dira dr de 38 BIOS FISM UUN scanio dei Le dem dass os 39 Chapter 3 Machine Disassembly and Replacement 41 General IMOMaAUOn raras S eaa e ie Ca ee car ed eas do do aol d 42 Before YOU Begin emana das RC Ce ECC ECC de ENDE dli Rc CAR 42 Disassembly Procedure Flowchart 0 000 cece eee 43 Removing the Battery Pack 45 Removing the Wireless LAN Card the HDD Module the Memory the CPU the ODD Module and the LCD Module 46 Removing the Wireless LAN Card and the HDD Module 46 Removing the Memory and the CPU 46 Removing the ODD Module and the LCD module 47 Disassembling the Main Unit llli 50 Separate the Main Unit Into the Upper and the Lower Case Assembly 50 Disassembling the Upper Case Assembly 50 Disassembling the Lower Case Assembly 91 Disassembling the LCD Module 53 Disassembling the External Modules
41. er Setup and see if fixed disk and drive A are properly identified Diskette drive Hard disk drive System board Chapter 4 Error Message List No beep power on indicator turns off and LCD is blank No beep power on indicator turns on and LCD is blank No beep power on indicator turns on and LCD is blank But you can see POST on an external CRT No beep power on indicator turns on and a blinking cursor shown on LCD during POST No beep during POST but system runs correctly Chapter 4 Power source battery pack and power adapter See Power System Check on page 57 Ensure every connector is connected tightly and correctly Reconnect the DIMM LED board System board Power source battery pack and power adapter See Power System Check on page 57 Reconnect the LCD connector Hard disk drive LCD inverter ID LCD cable LCD Inverter LCD System board Reconnect the LCD connectors LCD inverter ID LCD cable LCD inverter LCD System board Ensure every connector is connected tightly and correctly System board Speaker System board 63 Insyde MobilePro BIOS POST Beep Code and POST Messages The POST error message index lists the error message and their possible causes The most likely cause is listed first NOTE Perform the FRU replacement or actions in the sequence shown in FRU Action column if the FRU replacement does not solve the problem put the original part back in th
42. er side 3 Then take the hard disc drive out of the HDD bracket Disassembling the ODD Module 1 Remove the two screws fastening the ODD bracket 2 Remove the ODD bracket from the optical disc drive module 54 Chapter 3 Troubleshooting Use the following procedure as a guide for computer problems NOTE The diagnostic tests are intended to test only Acer products Non Acer products prototype cards or modified options can give false errors and invalid system responses 1 Obtain the failing symptoms in as much detail as possible 2 Verify the symptoms by attempting to re create the failure by running the diagnostic test or by repeating the same operation 3 Use the following table with the verified symptom to determine which page to go to Power failure The power indicator does not go Power System Check on page 57 on or stay on POST does not complete No beep or error Power On Self Test POST Error Message on codes are indicated page 60 Undetermined Problems on page 70 POST detects an error and displayed messages Error Message List on page 61 on screen Other symptoms i e LCD display problems or Power On Self Test POST Error Message on others page 60 Symptoms cannot be re created intermittent Use the customer reported symptoms and go to problems Power On Self Test POST Error Message on page 60 Intermittent Problems on page 69 Undetermined Problems on pa
43. everse the order when you assemble the system Chapter 3 51 52 8 Detach the VGA thermal from the VGA board 9 Disconnect the modem cable from the main board 10 Remove the two screws fastening the modem board as shwon 11 Disconnect the modem board from the main board 12 Disconnect the modem cable from the modem board 13 Remove the two screws holding the speaker set to the lower case 14 Take out the speaker set from the lower case This completes the main unit disassembly Chapter 3 Disassembling the LCD Module 1 Remove the four screw caps as shown 2 Remove the four screws holding the LCD bezel 3 Then detach the LCD bezel from the LCD module lt si a 4 Remove the screw fastening the LCD inverter 5 Disconnect the LCD cable and disconnect the inverter cable then remove the inverter 6 Remove the two screws fastening the LCD assembly to the LCD panel 7 Take out the LCD assembly from the LCD panel 8 Remove the four screws fastening the LCD left bracket then remove it 9 Remove the four screws fastening the LCD right bracket 10 Then remove the LCD right bracket 11 Tear off the mylar and disconnect the LCD cable from the LCD then remove the cable Chapter 3 Do Disassembling the External Modules Disassembling the HDD Module 1 Remove the two screws holding the HDD bracket on one side Remove another two screws holding the HDD bracket on the oth
44. eys J0 To change the value of a parameter press Jor e A plus sign indicates the item has sub items Press to expand this item Press while you are in any of the menu options to go to the Exit menu In any menu you can load default settings by pressing e You can also press fo to save any changes made and exit the BIOS Setup Utility Advanced Security Devices Product Name TravelMate 3210 Manufacture Name Acer BIOS Version V1 00 CPU Intel Pentium 4 CPU speed 2 0 GHz L2 Cache 2048 KB VGA Version 3104 HDD Model Name HITACHI DK23EA 40 PM HDD Serial Number 123456789 Memory System Memory 640 KB ATAPI Model Name UJDA740 DVD CDROM SM Serial Number 32 bytes Extended Memory 256MB VGA Memory 128 MB Asset Tag 32 bytes UUID 16 bytes Setup system date time Enable boot logo and get system information NOTE You can change the value of a parameter if it is enclosed in square brackets Navigation keys for a particular menu are shown on the bottom of the screen Help for parameters are found in the Item Specific Help part of the screen Read this carefully when making changes to parameter values Please note that system information vary in models 30 Chapter 2 Main Main Advanced Security Devices Product Name TravelMate 3210 GPU IME eens DA Manufacturer Name Acer CPU speed 2 0 GHz BIOS Version V1 00 L2 Cache 2048 KB
45. ge 70 Chapter 4 55 System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller driver or diskette A write enabled diagnostic diskette is required NOTE Make sure that the diskette does not have more than one label attached to it Multiple labels can cause damage to the drive or cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if FDD Test is passed as the program runs to FDD Test 3 Follow the instructions in the message window If an error occurs with the internal diskette drive reconnect the diskette connector on the system board If the error still remains 1 Reconnect the external diskette drive DVD ROM module 2 Replace the external diskette drive CD ROM module 3 Replace the main board External CD ROM Drive Check Do the following to isolate the problem to a controller drive or CD ROM Make sure that the CD ROM does not have any label attached to it The label can cause damage to the drive or can cause the drive to fail Do the following to select the test device 1 Boot from the diagnostics diskette and start the diagnostics program 2 See if CD ROM Test is passed when the program runs to CD ROM Test 3 Follow the instructions in the message window If an error occurs reconnect the connector on the System board If the error still remains 1 Reconne
46. h you may not boot the system because the BIOS is not completely loaded Fellow the steps below to restore BIOS 1 2 3 4 5 Copy bflashit bin and 512K BIOS ROM to USB floppy disk drive Plug the USB floppy disk drive to the laptop Press Fn Esc and do not release the two keypads Press power button then release Fn Esc When the system restores BIOS successfully it will power on again automatically Chapter 2 39 40 Chapter 2 Machine Disassembly and Replacement This chapter contains step by step procedures on how to disassemble the notebook computer for maintenance and troubleshooting To disassemble the computer you need the following tools a OOO O Wrist grounding strap and conductive mat for preventing electrostatic discharge Small Philips screw driver Philips screwdriver Plastic flat head screw driver Tweezers NOTE The screws for the different components vary in size During the disassembly process group the screws with the corresponding components to avoid mismatch when putting back the components When you remove the stripe cover please be careful not to scrape the cover Chapter 3 41 General Information Before You Begin Before proceeding with the disassembly procedure make sure that you do the following 1 Turn off the power to the system and all peripherals 2 Unplug the AC adapter and all power and signal cables from the system 3 Remove the battery pack 42 Cha
47. ine Touch keyboard with a 5 degree curve Internet 4 way scroll button Three USB 2 0 ports PC Card slot one Type ll External display VGA port Headphones speaker line out jack with S PDIF support Microphone line in jack Ethernet RJ 45 port Modem RJ 11 port DC in jack for AC adaptor Chapter 1 System Block Diagram Daughter Card M26P PCI Expressx16 4 CRT amp TV Out Com lt Intel Pentium M Celeron M CPU Micro FC PGA Mobile Intel 915PM GM l LVDS Conn Thermal Sensor Clock Generator DDR II SODIMM 2 DDR II SODIMM 1 and 910GML Express Chipset Alviso L USB Conn x3 Mobile Intel 82801FB USB Conn x1 for BlueTooth i il i ICH6 M Audio Codec ci BroadCOM PCMCIA amp y onn Mini PCI LAN CardReader di Amolifi Tks Socket BCM440 1K FB Controller piter gt Jack x BCM5788M ENE CB7 12 mean MDC Com gt RJ 11 1394 Conn gt SATA Conn RJ45 4 Pins Aa PATA Conn PCMCIA Eod Slot CradReader Slot v v Internal K B Super I O ENE KB910Q SMsC LPC47
48. ive Interface Vendor amp model name Philips SCB5265 UJDA770 Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Sustained Sustained Max 3 6Mbytes sec Max 10 8Mbytes sec Buffer Memory 2MB Interface Enhanced IDE ATAPI compatible Applicable disc format Read DVD DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD Video DVD R 3 95 and 4 7G DVD RW DVD R DVD RW Multi Border DVD R DVD RW Multi Session DVD R DVD RW and DVD RAM optional CD CD DA CD ROM Mode 1 CD ROM XA Mode 2 Form 1 and Mode 2 Form 2 CD i Ready Video CD MPEG 1 Karaoke CD Super Video CD Photo CD Enhanced CD CD Plus CD Extra i trax CD CD Text CD R CD RW Write CD DA CD ROM Mode 1CD ROM XA Mode 2 Form 1 and Mode 2 Form 2 CD i Video CD CD Text Loading mechanism Load Manual Release a Electrical Release Release Button b Release by ATAPI command c Emergency Release Power Requirement Input Voltage 5 V 5 Operating DVD Dual Interface Vendor amp model name DVD Dual Pioneer DVR K15RA DVD Dual Pioneer DVR KO5RA LiteOn SOSW 833S Panasonic UJ 845 Performance Specification With CD Diskette With DVD Diskette Transfer rate KB sec Sustained Sustained Max 3 6Mbytes sec Max 10 8Mbytes sec Buffer Memory 2MBytes Enhanced IDE ATAPI compatible Applicable disc format for LiteOn Read SOSW 833S DVD DVD single dual layer PTP OTP DVD R 3 9G 4 7G DVD R multi borders DVD R Double Layer
49. ix screws as shown 2 Turn over the main unit remove 9 screws on the other side 3 Separate the main unit into the upper case assembly and the lower case assembly Disassembling the Upper Case Assembly 1 Disconnect the touchpad FFC from the main board 2 Disconnect the bluetooth cable 3 Detach the bluetooth module from the upper case 4 Disconnect the bluetooth cable from the bluetooth card 5 Disconnect the touchpad to touchpad board FFC 6 Remove the three screws fastening the touchpad board 7 Detach the touchpad board 8 Remove the four way button from the upper case 9 Remove the two screws fastening the touchpad support to the upper case 50 Chapter 3 10 Detach the touchpad support from the upper case carefully 11 Detach the touchpad from the upper case 12 Disconnect the FFC from the touchpad Disassembling the Lower Case Assembly 1 Remove four screws fastening the main board to the lower case 2 Turn over the lower case assembly then remove one screw on the other side as shown 3 Disconnect the speaker cable 4 Detach the main board assembly from the lower case carefully 5 Remove the three screws fastening the VGA board Disconnect the VGA board assembly from the main board Remove the three screws fastening the VGA themal to the VGA board Detach the main board assembly from the lower case carefully Follow the order indicated by the numbers 3 2 then1 Please r
50. long o o o 2 Q self test command short short long short N A No video device found short short short short long short N A No RAM installed N A KEYBOARD CONTROLLER Keyboard controller failed during system inquiry FAILURE about connected devices N A KEYBOARD FAILURE The keyboard fails to respond or no keyboard is connected N A CMOS FAILURE RUN SCU CMOS data error probably due to battery power loss N A CMOS CHECKSUM INVALID RUN CMOS checksum error SCU N A RAM ERROR AT LOCATION xxxxxx The RAM failed during memory test at the indi WROTE xxxx cated location READ xxxx PARITY ERROR AT UNKNOWN Parity error during memory test at unknown LOCATION location PARITY ERROR AT LOCATION Parity error during memory test at the indicated XXXXXX location 64 Chapter 4 NO INTERRUPTS FROM TIMER 0 Timer 0 of the clock timer controller does not generate system interrupts correctly UNEXPECTED AMOUNT OF The system memory size does not match with MEMORY RUN SCU the CMOS record CLOCK NOT TICKING CORRECTLY The system clock does not working correctly TIME DATA CORRUPT RUN SCU The time date information in CMOS is invalid MACHINE IS LOCKED TURN KEY The keyboard operation is locked BOOT SECTOR 0 HAS CHANGED The boot sector of the hard disk has been changed probably because of a virus attack Suspend to Disk partition MISSING
51. m select lt Enter for accept Cancel lt Esc gt for reject lt Alt gt activates accelerators Space for Enable or Disable The table below describes the parameters in the screen Settings in boldface are the default and suggested parameter settings Infrared Port Enables or disables the infrared port Disabled Enabled Max Graphics Memory This option is only available on Intel R 915 UMA 64MB 128MB DVMT system Legacy USB support This feature allows you to USB keyboard entering Enabled Disabled BIOS Setup This feature also allows you to use a USB keyboard in DOS without additional driver USB floppy boot and Crisis Recovery from USB floppy is also supported Chapter 2 35 Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use Boot Exit Main Advanced Security Set User Password Set Supervisor Password _ Lock HardDisk Drive Enter old Supervisor password Enter new Supervisor Password PA Verify new Supervisor Password Boot System Enter new password Password will NOT be displayed The table below describes the parameters in this screen Settings in boldface are the default and suggested parameter settings Set Supervisor User Password If password on boot is required the password must be set otherwise it cannot be enabled The formats of the password are as follows Length 10 characters Characters Alphanumeric key
52. not identify which adapter or device failed which installed devices are incorrect whether a short circuit is suspected or whether the system is inoperative Follow these procedures to isolate the failing FRU do not isolate non defective FRU NOTE Verify that all attached devices are supported by the computer NOTE Verify that the power supply being used at the time of the failure is operating correctly See Power System Check on page 57 1 Power off the computer 2 Visually check them for damage If any problems are found replace the FRU 3 Remove or disconnect all of the following devices Q Non Acer devices Printer mouse and other external devices Battery pack Hard disk drive DIMM CD ROM Diskette drive Module Qj PC Cards Power on the computer D COLO Determine if the problem has changed If the problem does not recur reconnect the removed devices one at a time until you find the failing FRU DX OO C9 dB If the problem remains replace the following FRU one at a time Do not replace a non defective FRU Q System board Q LCD assembly Chapter 4 Jumper and Connector Locations lop View O FL 4 PITE 0 Cc il
53. ntium and Pentium II III are trademarks of Intel Corporation Other brand and product names are trademarks and or registered trademarks of their respective holders Conventions The following conventions are used in this manual SCREEN MESSAGES Denotes actual messages that appear on screen NOTE Gives bits and pieces of additional information related to the current topic WARNING Alerts you to any damage that might result from doing or not doing specific actions CAUTION Gives precautionary measures to avoid possible hardware or software problems IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures Preface Before using this information and the product it supports please read the following general information 1 This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer s global product offering To better fit local market requirements and enhance product competitiveness your regional office MAY have decided to extend the functionality of a machine e g add on card modem or extra memory capability These LOCALIZED FEATURES will NOT be covered in this generic service guide In such cases please contact your regional offices or the responsible personnel channel to provide you with further technical details Please note WHEN ORDERING FRU PARTS that you should check the most up to date information available on your regional
54. o screws fastening the thermal door 5 Detach the thermal door from the main unit 6 Remove the four screws holding the thermal module Follow the order indicated by the numbers 4 3 2 then1 Please reverse the order when you assemble the system 7 Disconnect the fan cablle as shown Take out the thermal module from the main unit carefully 9 Use a flat headed screwdriver to release the CPU lock 10 Then remove the CPU from the CPU socket carefully Removing the ODD Module and the LCD module 1 Remove the screws fastening the ODD module as shown 2 Use a flat headed screwdriver to push the ODD module outwards then remove it Chapter 3 47 3 Open the LCD module as shown and detach the middle cover carefully 4 Remove the two screws fastening the keyboard 5 Turn over the keyboard as shown 6 Disconnect the keyboard cable then remove the keyboard 7 Tear off the mylard festening the wireless antenna set 8 Pull out the wireless antenna from the main unit carefully 9 Disconnect the LCD cable from the main board 10 Remove two screws holding the LCD module 11 Remove another two screws fastening the LCD module on the botton 12 Then detach the LCD module from the main unit carefully 48 Chapter 3 Chapter 3 49 Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1 To separate the upper and the lower case assembly remove s
55. page 27 e Une Press Fn r4 and see if the computer enters hibernation mode Touchpad Keyboard Hard disk connection board Hard disk drive System board The system doesn t enter standby mode after See Save to Disk S4 on page 27 closing the LCD LCD cover switch System board The system doesn t resume from hibernation See Save to Disk S4 on page 27 mode Hard disk connection board Hard disk drive System board The system doesn t resume from standby mode See Save to Disk S4 on page 27 after opening the LCD LCD cover switch System board Chapter 4 67 68 Power Management Related Symptoms Battery fuel gauge in Windows doesn t go higher Remove battery pack and let it cool for 2 hours than 90 Refresh battery continue use battery until power off then charge battery Battery pack System board System hangs intermittently Reconnect hard disk CD ROM drives Hard disk connection board System board Peripheral Related Symptoms System configuration does not match the Enter BIOS Setup Utility to execute Load Default Settings then installed devices reboot system Reconnect hard disk CD ROM diskette drives External display does not work correctly Press Fn F5 LCD CRT Both display switching System board USB does not work correctly System board Print problems Ensure the Parallel Port in the Onboard Devices Configuration of BIOS Setup Utility is set
56. pter 3 Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing For example if you want to remove the system board you must first remove the keyboard then disassemble the inside assembly frame in that order Chapter 3 43 44 Screw List e SCREW MACH WAFER MELI ICE IES 1 crew Chapter 3 Removing the Battery Pack 1 Unlock the battery lock 2 Slide the battery latch then remove the battery Chapter 3 45 Removing the Wireless LAN Card the HDD Module the Memory the CPU the ODD Module and the LCD Module Removing the Wireless LAN Card and the HDD Module 1 Remove the two screws fastening the PCI door 2 Detach the PCI door 3 Disconnect the wireless antennae 4 Pop out the wireless LAN card then remove it 5 Remove the two screws fastening the HDD cover 6 Remove HDD cover carefully 7 Pull the HDD module backwards to disconnect the HDD module then remove it from the main unit Removing the Memory and the CPU 1 Remove the two screws fastening DIMM cover 2 Then detach the DIMM cover 3 Pop out the memory then remove it from the DIMM socket 46 Chapter 3 4 Remove the tw
57. reset by users To set the Web browser mail and programmable keys run the Acer Launch Manager Email application user programmable Internet browser user programmable Acer eManager user programmable 12 Chapter 1 Touchpad The built in touchpad is a pointing device that senses movement on its surface This means the cursor responds as you move your finger across the surface of the touchpad The central location on the palmrest provides optimum comfort and support Touchpad Basics The following teaches you how to use the touchpad Q Move your finger across the touchpad 2 to move the cursor Q Press the left 1 and right 4 buttons located beneath the touchpad to perform selection and execution functions These two buttons are similar to the left and right buttons on a mouse Tapping on the touchpad is the same as clicking the left button O Use the 4 way scroll 3 button to scroll up or down and move left or right a page This button mimics your cursor pressing on the right scroll bar of Windows applications Execute Click twice Tap twice at quickly the same speed as double clicking the mouse button Ska ET re SD Chapter 1 13 14 Click and hold Tap twice at then use finger the same speed to drag the as double cursor on the clicking a touchpad mouse button then hold finger to the touchpad on the second tap to drag the cursor Access context Click once menu ud NEN Cli
58. ror 0000000 Memory Error at xxxx xxxx xxxxh R xxxxh W xxxxh Real Time Clock Error CMOS Battery Bad CMOS Checksum Error Checksum Error 110 System disabled Incorrect password is specified lt No error code gt Battery critical LOW In this situation BIOS will issue 4 short beeps then shut down system no message will show lt No error code gt Thermal critical High In this situation BIOS will shut down system not show message Error Message List Failure Fixed Disk Reconnect hard disk drive connector Load Default Settings in BIOS Setup Utility Hard disk drive System board Stuck Key see Keyboard or Auxiliary Input Device Check on page 56 Keyboard error see Keyboard or Auxiliary Input Device Check on page 56 Keyboard Controller Failed see Keyboard or Auxiliary Input Device Check on page 56 Keyboard locked Unlock key switch Unlock external keyboard Monitor type does not match CMOS Run Setup Run Load Default Settings in BIOS Setup Utility Shadow RAM Failed at offset nnnn BIOS ROM System board System RAM Failed at offset nnnn DIMM System board Extended RAM Failed at offset nnnn DIMM System board System battery is dead Replace and run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time then reboot system System CMOS checksum bad Default RTC battery configuration used Run BIOS Setup Utility to reconfigure system time then reboot
59. s connected the power on display will be in CRT or projector only mode Otherwise it will be in LCD only mode Both Simultaneously enable both the integrated LCD screen and the system s external video port for an external CRT or projector LCD Auto Dim Determines if the system will automatically dim Option Enabled or Disabled the LCD brightness in order to save power when AC is not present The system will support an automatic dimming of the LCD backlight when the AC power is NOT available running on battery power Network Boot Enables disables the system boot from LAN Option Enabled or Disabled remote server F12 Boot Menu Enables disables Boot Menu during POST Option Disabled or Enabled D2D Recovery Enables disables D2D Recovery function The Option Enabled or Disabled function allows the user to create a hidden partition on hard disc drive to store operation system and restore the system to factory defaults NOTE You can also enable Acer disc to disc system recovery via Alt F10 during POST Chapter 2 Advanced The Advanced menu screen contains parameters involving your hardware devices lt also provides advanced settings of the system Advanced Security Infrared Port IR Max Graphics Memory ds Normal 16550 e s IrDA HPSIR V Legacy USB Support ASK IR e FAST IR JDMAI DMA2 DMA3 Tab lt Right gt lt Left gt for block select Up Down for ite
60. s only The shift status i e Ctrl Shift Alt and Capital are ignored Set User Password Press Enter to set the user password When set this password protects the BIOS Setup Utility from unauthorized access Set Supervisor Password Press Enter to set the administrator password When set this password protects the BIOS Setup Utility from unauthorized access Lock HardDisk Drive Allows the user to specify whether or not a Disabled or Enabled password is required to access hard disk drive NOTE When you are prompted to enter a password you have three tries before the system halts Don t forget your password If you forget your password you may have to return your notebook computer to your dealer to reset it 36 Chapter 2 Boot This menu allows the user to decide the order of boot devices to load the operating system Bootable devices includes the distette drive in module bay the onboard hard disk drive and the CD ROM in module bay Main Advanced Security Boot Exit Boot Device Boot Device Hard Drive CD ROM DVD Drive Floppy Device Network Boot Press lt Tab gt key to select a control lt OK gt button or lt Enter gt key accept entries lt Cancel gt button or lt ESC gt key reject entries Use spacebar and number keys to change value lt Alt gt key activates accelerators Chapter 2 37 38 Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorize
61. to Enabled Onboard Devices Configuration Run printer self test Printer driver Printer cable Printer System Board Serial or parallel port device problems Ensure the Serial Port in the Devices Configuration of BIOS Setup Utility is set to Enabled Device driver Device cable Device System board Keyboard Touchpad Related Symptoms Keyboard one or more keys does not work Reconnect the keyboard cable Keyboard System board Touchpad does not work Reconnect touchpad cable Touchpad board System board Modem Related Symptoms Internal modem does not work correctly Modem phone port modem combo board System board NOTE If you cannot find a symptom or an error in this list and the problem remains see Undetermined Problems on page 70 Chapter 4 Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect such as cosmic radiation electrostatic discharge or software errors FRU replacement should be considered only when a recurring problem exists When analyzing an intermittent problem do the following 1 Run the advanced diagnostic test for the system board in loop mode at least 10 times 2 If no error is detected do not replace any FRU 3 If any error is detected replace the FRU Rerun the test to verify that there are no more errors Chapter 4 69 Undetermined Problems 70 The diagnostic problems does
62. ule F W 3 01 HDD HDD 100GB 2 5IN 4200RPM TOSHIBA KH 10004 001 Module PLUTO MK1031GAS F W AA20 HDD HDD BRACKET 33 A70V5 003 Module 001 Lower HDD DOOR 42 A70V5 011 Case Assembly 008 The Aspire 1670 KEYBOARD Chinese System Note The image is for TM series keyboard 011 For Aspire series the keyboard does not have Keyboard KB A3502 001 5 degree ergo curve DC DC CD I Aspire 1670 KEYBOARD Swiss G KB A3502 008 Aspire 1670 KEYBOARD Belgium KB A3502 009 Aspire 1670 KEYBOARD Spanish KB A3502 010 Aspire 1670 KEYBOARD French KB A3502 007 86 Chapter 6 Aspire 3600 5500 FRU List Aspire 1670 KEYBOARD Norwegian KB A3502 016 Aspire 1670 KEYBOARD Danish KB A3502 017 Aspire 1670 KEYBOARD Arabic KB A3502 018 Aspire 1670 KEYBOARD Brazilian KB A3502 019 Portuguese LCD Module LCD ASSY LCD MODULE 14 1 WXGA GLARE 6M A70V5 009 Module QDI N141V2 QD14TLO1 REV 01 W ANT AS LCD LCD 14 1 WXGA GLARE QDI N141V2 LK 14109 005 Module QD14TL01 REV 01 001 LCD LCD INVERTER 19 A70V5 001 Module 007 LCD LCD WIRE CABLE 50 A70V5 005 Module 006 LCD LCD PANEL WITH LOGO W ANTENNA AS 60 A70V5 004 Module 004 LCD PANEL WITH LOGO W O ANTENNA 60 A70V5 005 AS Chapter 6 Aspire 3600 5500 FRU List LCD LCD BEZEL 60 A70V5 006 Module 005 LCD LCD BRACKET SET Module 002 003 6K A70V5 001 3 LCD ASSY LCD MODULE 14 1 WXGA GLARE 6M A70V5 010 Module CMO N1411 1 L03 W
63. upports 32 bit CardBus Yes System Board Major Chips Core logic Intel 915GM PM Intel ICH6 M Mobile Intel 82801FB MODEM built in Intel ICH6 M Mobile Intel 82801FB Bluetooth built in Intel ICH6 M Mobile Intel 82801FB Wireless 802 11 b g built in Intel ICH6 M Mobile Intel 82801FB PCMCIA ENE CB712 Audio Realtek ALC250 ENEGR7I24No Cord Rondorterthie mede Keyboard Keyboard controller KB 910Q Total number of keypads 84 85 key Windows logo key Yes Internal amp external keyboard work 1 Plug USB keyboard to the USB port directly Yes simultaneously 2 Use port replicator then plug a USB PS 2 keyboard to the USB port PS 2 port on the port replicator Yes Battery Vendor 8 model name BATTERY LI ION 6 CELLS SANYO 2000mAH UR18650F BATTERY LI ION 6 CELLS SONY 2000mAH US 18650G4 BATTERY LI ION 6 CELLS SANYO 2400mAH UR18650F BATTERY LI ION 6 CELLS SONY 2400mAH US18650G7 BATTERY LI ION 9 CELLS SANYO 2400mAH UR18650F Battery Type Pack capacity 4800mAh 6cell and 7200mAh 9cell for Aspire 5500 4000mAh 6cell for Aspire 3600 Number of battery cell 53 3W 6cell and 79 9W 9cell for Aspire 5500 44 6W 6cell for Aspire 3600 Chapter 1 Battery Package configuration 3 cells in series 2 series in parallel for 6 cell battery 2 cells in series 3 series in parallel for 9 cell battery Normal voltage 11 1V Charge voltage 12 6 0 1v LCD 14 1 inch Vendor amp model name QDI QDI CMO Q
64. web or channel If for whatever reason a part number change is made it will not be noted in the printed Service Guide For ACER AUTHORIZED SERVICE PROVIDERS your Acer office may have a DIFFERENT part number code to those given in the FRU list of this printed Service Guide You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of customer machines VI Table of Contents Chapter1 System Specifications 1 FOIOS at Sa at da tee deer a a a na 1 System Block Diagram 0 0 0c eee eee 3 Boara OUNG aida 58 2 da dios face ely rad elo oer Seed de dad douanes 4 TOD VIG Wa caleta da tensa Sinn aio atada WE aa cal tak tale Doi oo 4 16 406 09 TRY Ig WI add e o sake dd Go oti eo debida d 5 AN siii aum sb Sethe te LU dd bravo fes ost Bee tate iene Bek cede T EOL OS ho on i oct a e Luc ora dde dedos Ed T Closed FON VICW scs isa REO ad ee OE SPAR Gares Se 8 LEIV W nana 9 RIONE VIO WY ds a rs io lia rar i 9 A ee Er ee Enia 10 BOLOMHPANel es ae Re een Seek hs Maree a Er 10 dale TP re ea an en ee 11 Easy launch BUULOMS u des ee ea a ea ans 12 A A AAA 13 WOWCNDAGHB ASICS aurea Hin Ou o OR en Bet d a nern 13 USING iie Ke yDOard unir ne rh ab sd ao A 15 Lock Keys and embedded mumeric keypad 15 AVINCIOWS IO VS SE cani de bland dos Rate oua he oki rar um ded dssdo 15 ION soia BS ees a daa tan ala D Dent ce eae ee 16 1 A ibi cee ee a ea ia 17 Hardware Sp
65. ymptom of the problem power on the computer using each of the following power sources 1 2 3 Remove the battery pack Connect the power adapter and check that power is supplied Disconnect the power adapter and install the charged battery pack then check that power is supplied by the battery pack If you suspect a power problem see the appropriate power supply check in the following list O Check the Power Adapter on page 58 Q Check the Battery Pack on page 59 Chapter 4 57 Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable See the following figure x Pin 1 19 to 20 5V d ET Pin 2 OV Ground 1 If the voltage is not correct replace the power adapter 2 Ifthe voltage is within the range do the following O Replace the System board Q Ifthe problem is not corrected see Undetermined Problems on page 70 O Ifthe voltage is not correct go to the next step NOTE An audible noise from the power adapter does not always indicate a defect 3 Ifthe power on indicator does not light up check the power cord of the power adapter for correct continuity and installation 4 Ifthe operational charge does not work see Check the Battery Pack on page 59 58 Chapter 4 Check the Battery Pack To check the battery pack do the following From Software 1 Check out the Power Management in control Panel 2 In
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