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Kodak 132 8459
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1. Finding a Location for the 8500 Printer As you look for an appropriate location for the 8500 printer keep the following guidelines in mind Refer to Site Specifications for specific requirements e Allow 2 inches 5 cm on the left and right sides and 15 8 inches 40 cm on the top side for air flow and cooling The back of the 8500 printer may be placed flush against a wall Setting up the 8500 Printer e Avoid placing the 8500 printer in areas where ventilation ducts open doors or frequent passers by might expose it to debris Airborne dirt particles can cause image quality problems The space requirements for the 8500 printer are shown below A Allow 15 8 in 40 cm to open the top door Allow 32 3 in 82 cm to remove the paper tray CONTENTS PRINTER DRIVER GUIDE SEARCH Unpacking the 8500 Printer The following accessories are included with the 8500 printer If any are Setting up the 8500 missing contact your dealer Printer e Power cord e CD containing the printer drivers and the documentation in PDF format The CD also contains Adobe Acrobat Reader for accessing viewing and printing the documentation Dust cover for front and back panel Ribbon carrier Ribbons matte glossy e e e Paper tray e e Print paper To unpack the 8500 printer 1 Open the shipping carton 2 Carefully remove the top foam with the accessories 3 Lift the printer out of the cart
2. Troubleshooting Cover head 3 Allow the wiped area to dry for about two minutes 4 Close the top cover and turn on the printer 5 Make a test print If image quality artifacts are visible on the test print repeat Steps 1 4 NOTE It may be necessary to repeat Steps 1 4 several times to remove any artifacts If you cannot remove the artifacts call for service CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Repacking the Printer If you need to ship the printer pack it as follows 1 Remove the paper from the paper tray 2 Open the top cover Then remove the ribbon cartridge Discard the ribbon or store it in its original box Put the ink carrier in its original packing 3 Close the top cover D Attach the shipping inserts on both sides of the paper tray inserting slot 5 Put the 8500 printer in its original plastic sheet to keep it clean during shipping D Pack the printer in its original box Replace the top foam cap CONTENTS PRINTER DRIVER GUIDE SEARCH Troubleshooting Getting Additional Help Your dealer of Kodak products is the best source for information about your printer and about purchasing supplies and accessories In addition technical support is also available on Kodak s Web site at www kodak com Call 1 800 23kodak 1 800 235 6325 from 9 00 a m to 8 00 p m Eastern Standard Time on regular business days Troubleshooting PRINTER DRIVER GU
3. CONTENTS PRINTER DRIVER GUIDE SEARCH Cleaning the 8500 Printer To help ensure good performance and high quality output make sure the operating environment is clean and dust free Clean the 8500 printer regularly as described below Before you begin turn off the 8500 printer and unplug it e Wipe the covers the paper tray area and the paper tray with water and a damp lint free cloth This eliminates dust build up and prevents dirt from getting into the 8500 printer CAUTION NEVER USE ABRASIVES OR HARSH CHEMICALS TO CLEAN ANY PART OF THE 8500 PRINTER DO NOT USE ALCOHOL CLEANING PADS TO CLEAN THE CABINET e Clean the area around and under the printer to prevent dirt from getting into the 8500 printer CONTENTS SEARCH PRINTER DRIVER GUIDE Operating the 8500 Printer Troubleshooting This chapter describes the problems that you may occasionally have with the 8500 printer It also tells how to resolve these problems This chapter contains the following sections Light indications and how to resolve them What to do if the 8500 printer does not operate correctly Troubleshooting Clearing a paper jam Repairing a torn ribbon Cleaning the thermal head Repacking the 8500 printer Getting additional help CONTENTS PRINTER DRIVER GUIDE SEARCH Light Indications and How to Resolve Them The indicator lights become red when a problem has occurred You must resolve any problems be
4. CAT No 132 8459 Kodak Professional Ektatherm XtraLife 8500 matte ribbon CAT No 801 0761 8 0 x 9 4 203 x 239 mm PRINTER DRIVER GUIDE SEARCH HELP Operating the 8500 Printer Kodak Thermal Paper Types Sizes and Image Sizes Cont Type of paper Ektatherm paper Kodak Professional CAT No 825 4989 Paper Size 8 5 x 12 216 x 305 mm Type of Ribbon Kodak Professional Ektatherm XtraLife 8500 glossy ribbon CAT No 132 8459 Kodak Professional Ektatherm XtraLife 8500 matte ribbon CAT No 801 0761 Maximum Image Size 8 0 x 10 0 203 x 254 mm CONTENTS PRINTER DRIVER GUIDE SEARCH Operating the 8500 Printer Canceling the continuous printing When printing two of more copies of one image you can use continuous printing The number of the copies can be set by the printer driver Operating the 8500 To cancel continuous printing press the PRINT button for a few Printer seconds until the ERROR in green Parallel and USB lights blink After completing the current printing continuous printing is canceled Handling and Storing Prints The image stability of thermal prints depends upon factors such as temperature relative humidity and exposure to light or to biological or chemical contaminates Using XtraLife ribbon increases the stability and durability of your prints Your thermal images will last a
5. injury Be careful not to catch your fingers in the printing mechanism CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Introduction CONNECTING CABLES Use the power cord supplied with the printer INSTALLATION LOCATIONS MAINTAIN GOOD VENTILATION Ventilation slots and holes are provided on the top rear and sides of this unit Place the unit on a hard and level surface and locate at least 15 8 inches 40 cm top and 2 inches 5 cm sides from walls to insure proper ventilation When installing the unit in a system rack leave space between the unit and the back of the rack UNSUITABLE LOCATIONS Avoid installing the printer in unstable locations with high vibration or in hot springs areas where hydrogen sulfide and acidic ions are likely to be generated PLACES WITH HIGH HUMIDITY AND DUST Do not place the unit in locations with high humidity and dust They can cause extensive damage Avoid places where the unit is likely to be exposed to oily fumes and vapours PLACES LIKELY TO BE EXTREMELY HOT Places exposed to direct sunlight or near heating appliances can attain extremely high temperatures which may deform the cabinet or cause other damage PLACE THE UNIT ON A HORIZONTAL SURFACE The unit is likely to be affected if it is operated when tilted inclined or in unstable places PROTECT AGAINST DEW FORMATION When the unit is moved from a cold area into a warm area moisture can condense inside the unit and prevent operation Allow
6. the 2 D e hg ngn Haider S N 8 Turn the thick spool in the direction shown by the arrow until the ribbon is taut 9 Close the top cover CONTENTS PRINTER DRIVER GUIDE SEARCH Connecting the Cables You must provide the necessary interface cables either parallel or USB The 8500 printer has standard communication ports Setting up the 8500 Printer USB port i SO S b Se 2 a a a a Ro SEBO Parallel port au 3 Power cord 4 inlet amp Oot w CONTENTS PRINTER DRIVER GUIDE SEARCH Connecting a Parallel Cable To connect a parallel Centronics cable Setting up the 8500 1 Make sure that your computer is turned off Printer 2 Connect the female end no pins of the cable to the 8500 printer parallel port dar Parallel port Te 6 4 Power cord i L inlet 3 Connect the 25 pin end of the cable to the computers parallel port 4 Connect the power cord 5 Press the POWER button to turn on the 8500 printer 6 Press the ONLINE button to set the 8500 printer to offline mode 7 Press the INTERFACE button so that the PARALLEL light blinks 8 Press the ONLINE button to set the 8500 printer to online mode The PARALLEL light becomes steady CONTENTS PRINTER DRIVER GUIDE SEARCH Connecting a USB Cabl
7. the temperature to stabilize before use OPERATING AMBIENT TEMPERATURE RANGE The operating temperature range is 59 86 F 15 to 30 C and humidity of 30 85 When using the unit in a system rack make sure that the temperature inside the rack does not exceed this range CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Introduction FOR LONG OPERATING LIFE UNSUITABLE MATERIALS FOR THE PRINTER Paint coat flaking and plastic deformation are likely to occur if the unit is wiped with chemical dusters benzine thinner or any other solvent if rubber or PVC items are left in contact with the unit for a extended period or if the unit is sprayed with insecticide CARE OF THE CABINET Unplug and clean with a soft cloth slightly moistened with a mild soap and water solution Allow to dry completely before operating Never use petroleum base solutions or abrasive cleaners HEAD ABRASION The thermal print head like a video head wears out When it is worn it becomes hard to print out fine details of the picture Then it is necessary to replace the thermal head Consult your dealer about having the head replaced CONNECTING DEVICES Read thoroughly the Safety Notices Cautions and Operating Precautions of the instruction booklets for the other devices connected with the unit CAUTION ON RELOCATING When transporting this unit make sure it is not likely to be subjected to impacts They can be a primary cause for damage Before moving th
8. 0Hz Never connect to any outlet or power supply having a different voltage or frequency WARNING THIS APPARATUS MUST BE GROUNDED AVERTISSEMENT CET APPAREIL DOIT ETRE MIS A LA TERRE PROTECTIVE MEASURES IF ABNORMALITIES ARISE If the printer emits smoke or abnormal sounds immediately unplug the power cord from the printer or power outlet Continued use is dangerous Contact your dealer about having the printer checked and serviced NEVER INSERT ANY OBJECT INTO THE UNIT Nothing other than supplies for this printer should ever be inserted into the printer Other items can cause a safety hazard and extensive damage to the mechanism and electronics DO NOT SET HEAVY OBJECTS ON TOP OF THE UNIT Heavy objects can damage the unit and or cause misoperation AVOID DAMAGING THE POWER CORD Do not set anything heavy on the power cord or allow it to become pinched or cut If the power cord becomes damaged replace it immediately to avoid shock hazard or electrical fire When the power cord is replaced use the same type as originally supplied it is designed to reduce interference to radio amp TV reception When unplugging the power cord hold the plug and remove it carefully CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Introduction KEEP THE UNIT DRY DO NOT PLACE WATER OR OTHER LIQUID CONTAINERS Introduction FLOWER VASES POTS ON TOP OF THE UNIT Liquids that get into the unit can cause serious damage to the unit and potenti
9. ALLEL light POWER light PSN POWER button The following indicator lights show the status of the 8500 printer e POWER light illuminates in green when the 8500 printer is turned On e ERROR light illuminates in red when an error occurs The light remains on until all the errors are resolved e MEDIA light illuminates in red when an error concerning print paper occurs e PARALLEL illuminates in green when Parallel is selected e USB illuminates in green when USB is selected CONTENTS PRINTER DRIVER GUIDE SEARCH HELP CONTENTS When the ERROR light glows steadily you may be able to correci the problem yourself Use the buttons e POWER button Press to turn ihe power on or off When the power is turned on the POWER light illuminates e ONLINE button Press to take the printer online or offline In online mode you can control the 8500 printer through the computer e PRINT button Press to reprint a valid job that is still in the image buffer This button is not available when image data has not been sent or the 8500 printer is online e INTERFACE select button Press to select either Parallel and USB The light of the selected interface blinks This button is not available when the 8500 printer is online e OPEN button Press to open the top cover Open the top cover when loading the ink ribbon or clearing a paper jam NOTE Do not open the top cover during printing Doing so may Cause a print error a
10. Disconnect all cables from the 8500 printer except the power cable Turn on the 8500 printer If no light illuminates call for service CONTENTS PRINTER DRIVER GUIDE SEARCH Setting up the 8500 Printer Making a Test Print Making a test print verifies proper 8500 printer setup and operation and confirms print quality To make a test print 1 Press the POWER button while holding the ONLINE button 2 Press the PRINT button Example of the test print KJ 8500 DIGITAL PHOTO PRINTER CONTENTS PRINTER DRIVER GUIDE SEARCH Introduction Setting up the 8500 Printer Operating the 8500 Printer Troubleshooting Site Specifications Accessories and Supplies Operating the 8500 Printer This chapter provides the information you need to operate the 8500 printer It includes Looking at the buttons and lights Working with paper Canceling the continuous printing Handling and storing prints Keeping the 8500 printer in good working condition Cleaning the 8500 printer NOTE Before operating the 8500 printer you must install the appropriate printer driver Refer to the printer driver manual for the details CONTENTS PRINTER DRIVER GUIDE SEARCH Operating the 8500 Printer Looking at the Buttons and Lights The 8500 printer display panel is shown below ONLINE button PRINT button INTERFACE select button Operating the 8500 MEDICOM OPEN button Printer ERROR light PAR
11. IDE SEARCH CONTENTS ERROR light off MEDIA light red POWER ERROR 0 0 MEDIA AT Possible Cause Possible Solution The supply spool in the ribbon is empty The ink ribbon is not set Install a new ribbon in the ribbon carrier Refer to Loading the Ribbon Cartridge The ink ribbon is used up Install a new ribbon in the ribbon carrier Refer to Loading the Ribbon Cartridge The paper tray is empty or the paper tray is not set CONTENTS PRINTER DRIVER GUIDE Load paper Refer to Loading the Paper Tray SEARCH Troubleshooting ERROR light red MEDIA light off POWER ERROR AT 9 Possible Cause Possible Solution A paper jam occurred MEDIA J Clear the paper path Refer to Clearing a Paper Jam A mechanical error occurred CONTENTS PRINTER DRIVER GUIDE Remove the paper tray and ribbon cartridge Turn off the 8500 printer power and turn it on again SEARCH Troubleshooting ERROR light red MEDIA light red POWER ERROR MEDIA AT 966 Possible Cause Possible Solution The paper is not loaded properly Load the proper paper into the tray The top cover is open Close the top cover The paper size in the tray is not the Set the printer driver setting to the paper same as the size specified by the size in the tray printer driver CONTENTS PRINTER DRIVER GUIDE SEARCH Troubleshoo
12. Kodak S500 DIGITAL PHOTO PRINTER USER S GUIDE Contents User s Guide Introduction About the 8500 printer About the online documentation Safety Precautions Paper and Image Sizes Printer Driver Interfaces Setting up the 8500 Printer Finding a Location for the 8500 Printer Unpacking the 8500 Printer Loading the Ribbon Cartridge Connecting the Cables Handling Paper Storing Paper Loading the Paper Tray Installing the Dust Covers About Printer Initialization Making a Test Print gt CONTENTS 4 PRINTER DRIVER GUIDE SEARCH HELP Operating the 8500 Printer Looking at the Buttons and Lights Working with Paper Canceling the continuous printing Handling and Storing Prints Keeping the 8500 Printer in Good Working Condition Cleaning the 8500 Printer Troubleshooting Light Indications and How to Resolve Them If the Printer Does Not Operate Correctly Clearing a Paper Jam Repairing a Torn Ribbon Cleaning the Thermal Head Repacking the Printer Getting Additional Help ERROR light off MEDIA light red ERROR light red MEDIA light off ERROR light red MEDIA light red 8500 Printer does not turn on Printing takes much longer than usual Nothing happens when a job is sent White or colored lines and scratches gt CONTENTS 4 PRINTER DRIVER GUIDE SEARCH HELP Troubleshooting cont White or multicolored spots appear on the prints Smudges smears and fingerprints Paper does not feed 8500 Printer does not respond when y
13. N OF ELECTRIC SHOCK DO NOT OPEN M TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL A The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the products enclosure that may be of sufficient magnitude to constitute the risk of electric shock The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the appliance NOTE CONTENTS This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his or her own expense PRINTER DRIVER GUIDE SEARCH HELP Introduction In the interest of safety please observe the following precautions POWER REGUIREMENT This product is designed for operation on 120V AC 6
14. NTER DRIVER GUIDE SEARCH HELP Introduction About the online documentation This manual is comprised of the six sections listed at the right e Introduction describes the 8500 printer available papers printer drivers and interfaces e Setting up the 8500 Printer describes how to set up the 8500 printer e Operating the 8500 printer contains information on maintaining the 8500 printer and working with the paper and ribbon Troubleshooting describes the problems and how to resolve them e Site Specifications describes the 8500 printer specfications space requirements and operating conditions e Accessories and Supplies lists the accessories and supplies for the 8500 printer CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Introduction Safety Precautions Information This class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme a la norme NMB 003 du Canada WARNING TO PREVENT FIRE OR SHOCK HAZARD DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE WARNING USE THE INCLUDED AC POWER CORD SO AS NOT TO INTERFERE WITH RADIO AND TELEVISION RECEPTION WARNING THIS THERMAL PRINTER CONTAINS LEAD DISPOSAL OF LEAD MAY BE REGULATED DUE TO ENVIRONMENTAL CONSIDERATIONS FOR DISPOSAL OR RECYCLING INFORMATION PLEASE CONTACT YOUR LOCAL AUTHORITIES OR THE ELECTRONICS INDUSTRY ALLIANCE WWW EIAE ORG CONTENTS PRINTER DRIVER GUIDE SEARCH HELP CAUTION PA
15. NTS SEARCH PRINTER DRIVER GUIDE Troubleshooting Clearing a Paper Jam Paper and ribbon may occasionally jam in the 8500 printer Jams are typically identified when the Error light becomes red Jams may occur in the following locations Ribbon cartridge area Troubleshooting Back area Front area CONTENTS PRINTER DRIVER GUIDE SEARCH Clearing a Paper Jam from the Ribbon Cartridge Area 1 Turn off the 8500 printer 2 Open the top cover and remove the ribbon cartridge Troubleshooting Push the ribbon cartridge to the left and lift it up to remove it CONTENTS PRINTER DRIVER GUIDE SEARCH 3 Pull out the jammed paper NOTE Be careful not to damage the thermal head at this tim Troubleshooting ll ALES oF 4 Install the ribbon cartridge and close the top cover IMPORTANT Do not put partially fed paper back into the paper tray 5 Discard any partially fed paper from the paper tray CONTENTS PRINTER DRIVER GUIDE SEARCH Clearing a Paper Jam from the Front Area 1 Turn off the 8500 printer power 2 Completely remove the paper tray and the front dust cover 3 Reach in and pull out the partially fed paper 4 Install the tray and the front dust cover in the printer IMPORTANT Do not put partially fed paper back into the paper tray 5 Discard any partially fed p
16. al shock or fire danger If liquid is spilled into or seeps into the unit unplug the Power Cord immediately and seek service as soon as possible to avoid additional or possible damage due to corrosion Avoid handling liquids near the unit DO NOT REMOVE THE CABINET THERE ARE NO USER SERVICEABLE PARTS INSIDE AND YOU WILL EXPOSE YOURSELF TO HAZARDOUS VOLTAGES AND OR YOU MAY CAUSE DAMAGE TO THE UNIT Touching internal parts is dangerous and may cause a malfunction Contact your dealer to carry out internal checks and adjustments Disconnect the power cord before opening the cover to clear a paper jam etc UNPLUG THE POWER CORD DURING A LONG ABSENCE OR DURING AN ELECTRICAL STORM Turn off the Main Power switch and unplug the power cord during a long absence or during an electrical storm WHEN TRANSPORTING THE UNIT When transporting the unit remove the sheet cartridge and paper DO NOT INSERT YOUR FINGERS OR ANY OBJECT INTO THE PAPER OUTLET DURING PRINTING Inside the paper outlet is a roller for taking out the print paper If you insert your fingers you may get injured CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Introduction DO NOT TOUCH THE THERMAL HEAD It becomes hot during printing and may remain hot for a time causing injury Oils salts and moisture from your hands will contaminate the head and may spoil the prints BE CAREFUL WITH THE PRINTING MECHANISM Do not move the printer while the top cover is open This may cause
17. aper from the paper tray CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Troubleshooting Clearing a Paper Jam from the Back Area 1 Turn off the 8500 printer power 2 Remove the back dust cover Troubleshooting 3 Remove the paper 4 Install the back dust cover CONTENTS PRINTER DRIVER GUIDE SEARCH Repairing a Torn Ribbon 1 Position the ribbon cartridge with the torn ribbon on a clean place as shown below Office tape Takeup spool 2 Place a piece of office tape on the center of the ribbon 3 Wind the takeup spool counterclockwise so that the office tape is not seen and the ribbon is straight 4 Install the repaired ribbon cartridge in the 8500 printer CONTENTS PRINTER DRIVER GUIDE SEARCH Troubleshooting Cleaning the Thermal Head Cleaning the thermal head helps to eliminate lines and streaks on your prints CAUTION Never rub or wipe anything across the thermal head except when cleaning it To clean the thermal head 1 Turn off the 8500 printer and open the top cover Troubleshooting CONTENTS PRINTER DRIVER GUIDE SEARCH 2 Use a cloth moistened with alcohol to clean the print head and wipe along the heater line four times Wipe the full length of the area always in one direction Use a clean part of the cloth for each wipe Apply firm even pressure Wipe only the following areas Guide bar Heater line
18. e To connect a USB cable Setting up the 8500 1 Make sure that your computer is turned off Printer 2 Connect and secure the USB cable to the USB port USB port al FE n nii REES __ Power cord U Wak j SEE 4 inlet 3 Connect the power cord 4 Press the POWER button on the front of the 8500 printer When the POWER light turns green turn on your computer 5 Press the ONLINE button to set the 8500 printer to offline mode 6 Press the INTERFACE button so that the USB light blinks 7 Press the ONLINE button to set the 8500 printer to online mode The USB light becomes steady CONTENTS PRINTER DRIVER GUIDE SEARCH Handling Paper Follow these guidelines when you handle the paper e Hold the paper by the edges to avoid fingerprints Setting up the 8500 Printer Do not load more than 50 sheets of paper in the paper tray e Do not use wet or damaged paper Storing Paper Follow these storage instructions to ensure the highest image quality e Store opened paper at temperatures below 77 F 25 C Avoid exposure to temperatures higher than 100 F 38 C e Avoid storing a loose stack of paper out of its wrapper CONTENTS PRINTER DRIVER GUIDE SEARCH Loading the Paper Tray Refer to Working with Paper for complete information about the various types Setting up the 8500 Printer The paper tray ad
19. e unit make sure to disconnect the power cord from the power outlet and the cables from the connected devices Also make sure to remove the paper tray CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Introduction OTHER CAUTIONS Dust or other foreign matter adhering to the print paper or the sheet cartridge or deformation resulting from exposure to extremely low or high temperatures could cause loss of color uneven color or lines or wrinkles in the print images NOTE MEMORIZED IMAGES ARE STORED IN VOLATILE MEMORY AND MAY BE LOST IN THE EVENT OF POWER FLUCTUATION OR MALFUNCTION CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Paper and Image Sizes The 8500 printer can printon the following sizes and types of Kodak Professional Ektatherm KLS print paper Refer to Kodak Thermal Paper Types Sizes and Image Sizes for illustrations of the maximum image size for each Paper and Image Sizes Paper Size Maximum Image Catalog Size Numbers 8 27 x 11 69 210 x 297 mm Standard A4__ 8 0 x 10 0 830 8728 paper 203 x 254 mm 8 5 x 11 216 x 279 mm Standard A paper 8 0 x 9 4 874 7032 203 x 239 mm 8 5 x 12 216 x 305 mm A long paper 8 0 x 10 0 825 4989 203 x 254 mm CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Introduction Introduction Printer Driver The printer driver developed for the 8500 printer is based on high quality Kodak photographic p
20. fore you can print Click the following light indication links to learn more ERROR light off MEDIA light red ERROR light red MEDIA light off ERROR light red MEDIA light red Jauh agabug Light indications Power OFF Initializing OGreen OGreen OGreen OGreen OGreen Online USB OGreen OGren Online Parallel Green OGreen OGreen Offline USB Green Printing OGreen OGreen OGreen OGreen Cancel continuous printing QGreen OGreen OGreen OGreen Green O LEDon LED blinking LED off o 3 s D T E e zZ CONTENTS PRINTER DRIVER GUIDE SEARCH HELP If the Printer Does Not Operate Correctly You may be able to identify or correct problems yourself Follow the instructions for the problem you have and make a test print to see if the problem is resolved Use the following list to correct the problem If the problem persists service is required Refer to Getting Additional Help The following is a list of common problems Click the problem to learn about the possible cause for the problem and a solution 8500 Printer does not turn on Printing takes much longer than usual Nothing happens when a job is sent White or colored lines and scratches White or multicolored spots appear on the prints Smudges smears and fingerprints Paper does not feed 8500 Printer does not respond when you press buttons CONTE
21. justs to the size of the paper you are loading Do not force paper that is too long or too wide into the tray IMPORTANT Use only the tray designed for the 8500 printer CAUTION A SPACER FOR PROTECTION DURING TRANSPORT IS ATTACHED INSIDE THE PAPER TRAY WHEN THE PRINTER IS SHIPPED FROM THE FACTORY REMOVE THIS SPACER WHEN USING THE PRINTER 1 Pull down the plate lever of the paper tray until you hear a click CONTENTS PRINTER DRIVER GUIDE SEARCH 2 If necessary adjust the paper tray to fit the paper you are loading Move the paper width adjuster to the correct position for either 11 Setting up the 8500 12 or A4 size paper Printer Slide the paper length adjuster to the correct position for the length of the paper you are loading Make sure that the paper length adjuster is locked into position Paper length adjustor Paper width adjustor Loosen the paper before king 3 Remove the paper from the package ae IMPORTANT The paper may be stuck together Loosen the pages well before unpacking Handle the paper by the edges to avoid fingerprints on the top sheet CONTENTS PRINTER DRIVER GUIDE SEARCH 4 Place the paper in the tray with the logo side down as shown in the label on the tray making sure that the front corners of the stack are under the metal tabs NOTE One package includes 100 sheets of paper which are divided at 50 sheets by blue cardboard for your convenience Re
22. long time if you use these guidelines for handling and storing them e Remove prints from the exit area ONLY AFTER the 8500 printer ejects them e Do NOT puta print back into the paper tray Doing so can cause jams and loss of completed prints e Handle prints as little as possible When handling prints make sure your hands are clean and free of food oil and grease Wear clean gloves when possible and hold prints by the edges CONTENTS PRINTER DRIVER GUIDE SEARCH HELP e Store thermal prints in a cool dry environment free of chemical contamination e Avoid storing prints at temperatures higher than 72 F 25 C for extended periods Operating the 8500 A relative humidity between 30 and 50 is ideal Pri rinter e Avoid exposure to high intensity light sources particularly fluorescent light and sunlight which are rich in ultraviolet radiation e Avoid exposure to vinyl items those made of polyvinyl chloride or any plastic which contains plasticizer These items usually have a distinct plastic odor e Do not place objects on top of the 8500 printer CONTENTS PRINTER DRIVER GUIDE SEARCH Keeping the 8500 Printer in Good Working Condition To keep the 8500 printer in good working condition Operating the 8500 e Keep the 8500 printer clean Keep the surrounding area vacuumed rinter and litter free e Protect the 8500 printer from tobacco smoke dust sand and liquid spills
23. move the blue cardboard when using the print paper You can load up to 50 sheets of paper in the paper tray When adding the paper take care not to exceed the red line on the paper length adjuster CONTENTS PRINTER DRIVER GUIDE printing side 50 sheets blue cardboard reverse side logo side SEARCH Setting up the 8500 Printer 5 Set the clear cover onto the paper tray 6 Install the paper tray in the 8500 printer Setting up the 8500 Printer 7 Raise the stopper CONTENTS PRINTER DRIVER GUIDE SEARCH Installing the Dust Covers Install the dust covers on the front and back of the 8500 printer Setting up the 8500 Printer Front Install the cover as shown below Insert the cover into the groove Back 1 Insert the bottom of the dust cover on the back slit of the 8500 printer 2 Hook the dust cover on the 8500 printer CONTENTS PRINTER DRIVER GUIDE SEARCH About Printer Initialization When you turn the 8500 printer on it initializes starts up and performs a self check in a few seconds During this time the POWER MEDIA and PARALLEL and USB lights blink If the 8500 Printer Does Not Initialize If the 8500 printer fails to initialize no light illuminates on the display panel Turn the 8500 printer off and then back on If a light still does not illuminate turn off both the 8500 printer and the computer
24. nd malfunction of the printer PRINTER DRIVER GUIDE SEARCH Operating the 8500 Printer CONTENTS Working with Paper This section describes the paper used with the 8500 printer It also lists handling and storage guidelines Thermal paper looks and feels like photographic paper but it is not light sensitive The back is imprinted with the Kodak logo The paper is shipped as two 50 sheet packages but only 50 sheets can be loaded in the printer at one time CAUTION Use only paper designed for the 8500 printer Using other materials may cause problems Kodak Professional Ektatherm print paper is available The following table identifies each paper type and size the ribbon cartridges compatible with each type and the maximum image size for each paper type PRINTER DRIVER GUIDE SEARCH Operating the 8500 Printer CONTENTS Kodak Thermal Paper Types Sizes and Image Sizes Type of paper Kodak Professional Ektatherm 8500 A4 paper CAT No 830 8728 Paper Size 8 27 x 11 69 210 x 297 mm Type of Ribbon Kodak Professional Ektatherm XtraLife 8500 glossy ribbon CAT No 132 8459 Kodak Professional Ektatherm XtraLife 8500 matte ribbon CAT No 801 0761 Maximum Image Size 8 0 x 10 0 203 x 254 mm Kodak Professional Ektatherm paper CAT No 874 7032 8 5 x 11 216 x 279 mm Kodak Professional Ektatherm XtraLife 8500 glossy ribbon
25. on 4 Remove the 8500 printer from the plastic sheet and place the printer in the desired location NOTE Save the packaging in case you need to ship the 8500 printer CONTENTS PRINTER DRIVER GUIDE SEARCH 5 Remove the shipping inserts on both sides of the paper tray inserting slot i Setting up the 8500 Printer Hold the tab Pull the shipping insert to the center NOTE When you do not use the 8500 printer for a long period make sure to attach the shipping inserts on the slot or the rollers may be deformed Hook the shipping insert on the printer CONTENTS PRINTER DRIVER GUIDE SEARCH CONTENTS Loading the Ribbon Cartridge The ribbon provides dyes for printing images The three color XtraLife ribbon contains enough dye to make 50 prints The XtraLife ribbons contain additional patches that protect images from fingerprints Handling the Ribbon e Do not expose the ribbon to direct sunlight extreme heat dust or liquids e Leave the top cover closed except when you need to access the inside of the 8500 printer Storing Ribbons For the highest image quality store ribbons as follows e Store unopened ribbons at temperatures below 77 F 25 C Avoid exposure to temperatures higher than 100 F 38 C e Keep partially used ribbons in their original wrappers to protect them from dust and dirt when they are not loaded in the 8500 printer Dust and dirt specks on the ribbon show up as much larger spots on print
26. ooting White or colored lines and scratches Possible Cause Possible Solution Dust or dirt has caused contamination White or multicolored spots appear on the prints 1 Check that the paper in the paper tray is clean and streak free 2 Check that the ribbon is clean 3 Clean the print head Refer to Cleaning the Thermal Head Troubleshooting If the problem persists service is required Possible Cause Possible Solution Dirt or dust has caused contamination 1 Clean the 8500 printer and the surrounding area 2 Move the 8500 printer away from room ventilation ducts or open doors CONTENTS PRINTER DRIVER GUIDE SEARCH Smudges smears and fingerprints Irregular shaped and colored areas appear on the prints Possible Cause Possible Solution Fingerprints or other oils have Replace the contaminated paper or contaminated the paper or ribbon ribbon with the new clean one Handle paper and ribbon carefully Refer to Handling the Ribbon and Working with Paper Troubleshooting Use only Kodak Professional Ektatherm XtraLife ribbon Paper does not feed Possible Cause Possible Solution Paper load or tray 1 Remove sheets with irregularities 2 Check that the tray is correctly adjusted for the size paper installed 3 Reduce the size of the stack of paper in the paper tray CONTENTS PRINTER DRIVER GUIDE SEARCH 8500 Printer does not respond when you
27. ou press buttons Site Specifications Printer Specifications Space Requirements Operating Environment Power Requirements Accessories and Supplies Accessories Ribbons Paper 2 CONTENTS 4 PRINTER DRIVER GUIDE SEARCH HELP Introduction Introduction Thank you for purchasing the Kodak Professional 8500 digital photo printer 120V 8500 printer The 8500 printer is a thermal dye diffusion device with superior printing speed It has a resolution of 314 pixels per inch ppi and prints a three color page in about 75 seconds Printed images are high contrast and long lasting Kodak Ektatherm XtraLife ribbon applies a coating that protects images from fingerprints CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Introduction About the 8500 printer The 8500 printer is the latest model of Kodak Professional s page size thermal dye printers Kodak s dye sublimination printers produce superb photographic prints and proofs The 8500 printer is easy to install and set up and its interface is compatible with virtually all computer environments Printer Features The 8500 printer includes the following features Wide Range of Paper Sizes The 8500 printer prints on a variety of paper sizes 3 color YMC ribbons can be used in the 8500 printer Printer Driver The printer driver supports Macintosh operating system 9 0 and above and Windows 98 Windows Me Windows NT 4 0 SP6 0 or later Windows 2000 and Windows XP CONTENTS PRI
28. press buttons Possible Cause Possible Solution Printer conditions 1 Make sure that the top cover is CONTENTS closed Troubleshooting 2 Remove and reinstall the paper tray 3 Restart the 8500 printer 4 Check that the POWER light illuminates PRINTER DRIVER GUIDE SEARCH Site Specifications Printer Specifications Printer dimensions Width 17 1 inches 43 4 cm Depth 14 1 inches 35 8 cm excluding paper tray and front dust cover Height 9 0 inches 22 8 cm excluding back dust cover Printer weight l o Approx 28 7 Ibs Approx 13 kg Site Specifications Space Requirements Minimum space required with the paper tray inserted Width 21 inches 53 4 cm Depth 29 5 inches 75 0 cm Height 10 8 inches 27 3 cm Minimum space for removing the paper tray and opening the top cover Width 21 inches 53 4 cm Depth 32 3 inches 82 0 cm Height 15 8 inches 40 0 cm CONTENTS PRINTER DRIVER GUIDE SEARCH CONTENTS Operating Environment Ambient operating temperature 59 to 86 F 15 to 30 C Relative humidity 30 to 85 Power Requirements Voltage frequency AC120V 60Hz Power consumption 2 7 A 210 watts PRINTER DRIVER GUIDE Site Specifications Accessories and Supplies This chapter lists the accessories and supplies available for the Kodak Professional 8500 thermal printer and tells how to order them Accessories Purchase these items through your deale
29. r or distributor Accessory Catalog Number Kodak Professional 8500 paper tray 146 5913 Kodak Professional 8500 ribbon carrier 129 8777 Accessories and Supplies Ribbons The following ribbons are available for the 8500 printer Purchase ribbons from your printer dealer or distributor Ribbon Type Catalog Number Kodak Professional Ektatherm XtraLife 132 8459 8500 glossy ribbon Kodak Professional Ektatherm Xtralife 801 0761 8500 matte ribbon CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Paper The following paper sizes are available for the 8500 printer Purchase paper from your printer dealer or distributor Paper is shipped as two 50 sheet packages NOTE Refer to Working with Paper for illustrations of the maximum image size for each paper size Kodak Professional Ektatherm Catalog Number print paper 8 27 x 11 69 in 210 x 297 mm 830 8728 8 5 x 11 in 216 x 279 mm 874 7032 8 5 x 12 in 216 x 305 mm 825 4989 CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Accessories and Supplies EASTMAN KODAK COMPANY Kodak Professional Division Rochester New York 14650 wey kodek co mi gaip ate sina Eastman Kodak Company 2002 TM Kodak Kodak Professional IN 2E6444
30. rinting methods The color rendering processes that evolved are highly sophisticated This printer driver allows you to access advanced printing options based on Kodak color science The printer driver is provided for use with the following operating systems Windows 98 Windows Me Windows XP Windows 2000 Windows NT 4 0 Macintosh 9 1 and above OS X is not supported CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Introduction Interfaces The 8500 printer has standard communication ports The following interfaces are provided with the printer e JEEE 1284 Parallel e USB CONTENTS PRINTER DRIVER GUIDE SEARCH HELP Setting up the 8500 Printer This section explains how to set up the 8500 printer The steps are Finding an appropriate location for the 8500 printer Unpacking the 8500 printer Loading the ribbon cartridge Connecting the cables Connecting the power cord and turning on the 8500 printer Loading paper Installing the dust covers aN oe Se D Making a test print The software for the 8500 printer which enables you to take full advantage of the 8500 printer s capabilities is on the CD shipped with the 8500 printer After you set up the 8500 printer install the appropriate printer driver For information on the printer driver refer to the KODAK PROFESSIONAL 8500 Digital Photo Printer Printer Driver Guide CONTENTS PRINTER DRIVER GUIDE SEARCH Setting up the 8500 Printer
31. s PRINTER DRIVER GUIDE SEARCH Setting up the 8500 Printer Loading the Ribbon Cartridge in the 8500 Printer The ribbon cartridge fits easily in the 8500 printer There is only one way to correctly load the ribbon cartridge Follow these steps to load a ribbon cartridge 1 Press the OPEN button to open the top cover A aN NK OF NN 2 If necessary push the old ribbon cartridge to the left and lift it up to remove it NG CONTENTS PRINTER DRIVER GUIDE SEARCH Setting up the 8500 Printer CONTENTS NOTE Images remain on the ribbon after printing If you are working with confidential documents you may need to consider alternate ways of disposing of the ribbon to maintain security 3 Remove the old ribbon from the ribbon carrier NOTE 4 Remove the new ribbon from its packaging IMPORTANT Touching the dye patches could contaminate the ribbon resulting in scratches on your prints Do not discard the ribbon carrier 5 Set the new ribbon on the ribbon carrier as shown below ribbon GA handle am ribbon carrier PRINTER DRIVER GUIDE SEARCH Setting up the 8500 Printer 6 Grasp the ribbon cartridge by the handle and slide the spool onto the 2 hubs on the left side Hubs Setting up the 8500 Printer 7 Push the ribbon cartridge against the hubs on the left until it can engage
32. ting 8500 Printer does not turn on Possible Cause Possible Solution The power is not on Check that the power switch is pressed securely The cables and the power cord are not connected securely Printing takes much longer than usual Check that the cables and the power cord are connected securely Troubleshooting Possible Cause Possible Solution The image file size may be larger than usual and therefore takes longer to process Wait a few minutes The 8500 printer is too warm The Error light blinks in green CONTENTS PRINTER DRIVER GUIDE Wait for a while until the temperature inside the 8500 printer falls If the temperature does not fall turn the 8500 printer off Consider moving the 8500 printer to a location where the temperature is lower SEARCH Nothing happens when a job is sent Possible Cause Possible Solution Job is processing Wait to see if the job is still processing During data transfer the PARALLEL and USB lights blink During printing the PARALLEL and USB lights are on steady Printer settings 1 Print a file that you printed previously 2 Check the communication settings for compatibility between the 8500 printer and the host computer Printer connections CONTENTS PRINTER DRIVER GUIDE 1 Disconnect the cable and make a test print 2 If the problem persists service is required SEARCH Troublesh
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