British Telecom Graphite 1500 Quad
Contents
1. INT NATIONAL International call OPERATOR Call from operator 26 Caller Display and the calls list If the telephone number is longer then 12 digits press to toggle between the rest of the number and the received time and date If the name you enter already exists in the phonebook the display shows DOUBLE NANE for 2 seconds Enter a different name to store the entry View the Calls list From standby press to open the Calls list Press or to scroll through the list When you reach the end of the list it automatically loops back to the beginning again If the name is displayed press to display the number Press B again to see the date and time of the call Dial a number in the Calls list Press then scroll EAM or through the list to the entry you want Press to dial the displayed entry Copy a number to the phonebook Press then scroll FR or through the list to the entry you want Press The displays shows ADD ENTRY Press WA again Use the keypad to enter or edit the name then press g Menu Edit the number if necessary then press WA to confirm The entry is stored the Helpline on 0808 10 BR W N e Delete an entry Press aa then scroll or through the list to the entry you want Press R and scroll R to DELETE ENTRY Press to confirm or to cancel Delete the entire Calls list Press ae Press and scroll Qu to DELETE ALL2. Press g Display shows CONFIRA 2 Press to confirm or to cancel Caller Display and the calls list 27 28 Caller Display and the calls list any problems please call the Helplin Call Waiting With Call Waiting during a call if another caller is trying to reach you you will hear a soft beep every 5 seconds If you have also subscribed to a Caller Display Service the caller s number or name if stored in the Phonebook will be shown on the display for 20 seconds after this time the display will return to your first caller s details Instead of the engaged tone the second caller will hear an announcement to hold as you are aware that they are waiting To use Call Waiting To answer the second call without disconnecting from your first caller Press O The first caller will be put on hold Press again to return to the first caller and then press it each time you want to switch between the two callers To disconnect the first call and take the waiting call Press D to end the current call The handset will then ring Press q and continue your conversation with the second caller on 0808 100 6556 Using the answering machine Your BT Graphite 1500 answering machine uses voice prompts to guide you simply through its operation You can operate your answering machine from the base and remotely from any other Touchtone telephone Before first using your answering machine you sh
3. Out of range warning During a call if you start to move the handset out of range of the base the Y flashes and you hear a beep in the earpiece every 3 seconds Move closer to the base or you will lose the call Call timer After the first 20 seconds of your call the call timer is displayed Switch the handset on off To switch off press and hold D until the display goes off To switch the handset on press and hold D Make a call Press When you hear the dial tone enter the phone number using the keypad Preparatory dialling Enter the phone number first The number is shown in the display Press q to dial the number If you make a mistake as you enter the number press to delete a digit End a call Press D or replace the handset on the base Using your phone 15 Receiving calls Caller Display If you have subscribed to your When the phone V the display flashes CALL and network s Caller Display service the caller s number or name if an exact the icon Press to answer the call amii onde he Or you can answer the call by picking the handset up from the prionebookiwillalso Beaisplayed base or charger without having to press q This is called Auto answer see page 40 Press z to hang up Important Storing security code information in the phonebook may allow other Chain d ia Ili ng people access to your personal details Chain dialling is a convenient way of entering
4. message see page 32 The answering machine is pre set to Answer amp Record mode To listen to the current outgoing message press _ when in standby ine on 0808 100 6556 32 Using the answering machine Answer only Callers hear an announcement but cannot leave a message The pre recorded message is Hello your call cannot be taken at the moment and you cannot leave a message so please call later Select outgoing message If you set the outgoing message to Set your machine to play the Answer amp Record or Answer Only o your caller cannot leave outgoing message 1 Keep pressing Ee to scroll between the options for your If the answering machine is set to off outgoing message Answer only Answer off or Answer and the display shows record When the Answer Only outgoing message is set the message counter shows A3 Record your own outgoing message s Your own outgoing message can be up 1 When in standby press and hold a Speak your message Pecan after the long beep Speak clearly close to the answering machine base 2 Press R v end recording Your message is played back To re record your message repeat these steps lems please call the Helpline on 0808 100 6556 ou experience any prob Using the answering machine 33 Play your outgoing message When in standby press a Your current outgoing message is played Re instate the pre recorded outgoing message You can delete y
5. DELETE ALL Getting to know your phone 13 Answering machine base Message indicator Shows the number of messages If new messages have been received the number of new messages will be Ans On Off displayed flashing Volume Up Switches Stop If there are no new messages the counter will Play ae base answering Press to stop display the total number of old messages stored Press to play oudspeaker volume page 31 machine on off playback Two dots are activated next to the counter messages In standby press and hold to page 29 page 30 digits to indicate when the line is in use page 29 set the Ring delay page 34 In use LED indicator Battery charging LED indicator Find Page Skip back Delete Skip forward Volume Down Press to ring handsets Set message alert During playback During playback Lower base registered to the base During playback press deletes the press to play the loudspeaker volume page 19 once to skip back to current message next message page 31 Used to register new the beginning of Press and hold to page 30 In standby press and handsets to the base the message page 30 delete all messages Press and hold to hold to set the time page 43 In standby press to page 30 record a memo and weekday for the play the current OGM page 30 answering machine page 33 In standby press to set Press and hold to call screening on or off record anew OGM page 35 page 32 mm Using your phone
6. call the BT Graphite 1500 Helpline on 0808 100 6556 1808 100 6556 General information IMPORTANT This equipment is not designed for making emergency telephone call when the power fails Alternative arrangements should be made for access to emergency services This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom Replacing the handset batteries After a time you may find that the handset batteries are running out of charge more quickly This is a standard sign of wear and the batteries will need replacing Open the battery compartment cover Take out the old batteries and replace with 2 new AAA NiMH batteries Push the battery compartment cover back on until it clicks into place New batteries should be rechargeable Nickel Metal Hydride NiMH size AAA capacity 550mAh For details on how to obtain spare rechargeable batteries contact the BT Graphite Helpline on 0808 100 6556 WARNING Do not immerse batteries in water or throw them into a fire or dispose of them with ordinary domestic refuse BT accepts no responsibility for damage caused to your BT Graphite 1500 by using any other types of batteries Safety information Only use the power supply suitable for the BT Graphite 1500 range Using an unauthorised power supply will invalidate your guarantee and may damage the telephone The item code for the base mains p
7. fully charged plug the end of the telephone line cord into the telephone wall socket Note If you ever need to remove the batteries simply slide open the battery compartment cover and using the finger holes grip the batteries and pull them out If you experience any problems please call the Helpline on 0808 100 6556 Set the answering machine day and time Once the answering machine day and time has been set the day and time will be announced when a message is played back At the answering machine base press and hold The current hour setting is announced and displayed Press or to set the hour Press PN to confirm The minutes setting will be announced and displayed Press or to set the minute Press _z to confirm The current setting for PM AM will be displayed and announced Press or to select A for am or P for pm Press to confirm The current day setting is announced Press or to set the day which is announced Press _z to confirm The full time and day will be announced Your BT Graphite 1500 is now ready for use Getting started Press QQ to cancel and return to standby Handset date and time Providing you have subscribed to your network s Caller ID service the date and time on the handset will be set automatically when you receive your first call To set the handset date and time manually see Date and Time page 40 The handset date and time needs to be set sep
8. is no clear line of sight between the handset and the base e g the base is indoors and the handset is either indoors or outdoors the range could be reduced to 50m Thick stone walls will severely affect the range Signal strength The f icon on your handset display indicates when you are in range of the base When it flashes and you hear a warning beep you are out of range and will need to move closer to the base IMPORTANT Do not connect the telephone line to the telephone line wall socket until the handset is fully charged The base station should be plugged into the mains power socket at all times Location You need to place your BT Graphite 1500 base within 3 metres of a mains power socket and 2 metres of the telephone wall socket so that the cables will reach Make sure it is at least 1 metre away from other electrical appliances to avoid interference Your BT Graphite 1500 works by sending radio signals between the handset and base The strength of the signal depends on where you position the base Putting it as high as possible can help to provide the best signal Connect the base to the mains power Plug the mains power adaptor into the power socket on the back of the base and plug the other end into the mains power wall socket The base will come on and beep and display 88 It will default to Answer and record mode Preparing your handset Activate the batteries by pulling the plastic tab aw
9. long sequences of numbers during a telephone call This can be when trying to dial a phone number greater than 24 digits the largest number that can be stored in a single phonebook entry or when using automated telephone services e g telephone banking Dial a chain number Enter the first part of the number as usual using the keypad or from the phonebook Press Either enter the additional part of the number using the keypad or press EJ scroll to the phonebook entry containing the next number sequence and press to dial the number ce any problems please call the Helpline on 0808 100 6556 16 Using your phone Handsfree Handsfree lets you talk to your caller without holding the handset It also enables other people in the room to listen to your conversation over the loudspeaker During a handsfree call press or to change the volume Ww During a call press je Press Secrecy Mute You can stop your caller from hearing you while you talk to someone else close by The handset microphone is muted and the display shows MUTE Adjusting the earpiece handsfree volume You can adjust the earpiece or loudspeaker volume 1 5 AN During a call press B o increase or K to decrease the volume Make a handsfree call Dial the number then press again The ad icon is displayed and you hear your call over the handset loudspeaker Press R to switch the call betwe
10. your phone Before you make your first call you will need to set up your phone Follow the simple instructions in Getting Started over the next few pages Need help If you have any problems setting up or using your BT Graphite 1500 please call our free Helpline on 0808 100 6556 Our dedicated avdisors are more likely to be able to help you than the retailer where you made your purchase Alternatively you may find the answer in Help at the back of this guide IMPORTANT Only use the telephone line cord supplied Calls made from within the UK mainland network are free Mobile and international call costs may vary Got everything e BT Graphite 1500 handset e BT Graphite 1500 base e Battery compartment cover e 2 x AAA NiMH 550mAh rechargeable batteries already in handset e Mains power adaptor Item code 039956 e Telephone line cord pre installed If you have purchased a BT Graphite 1500 multiple pack you will also have the following for each handset e BT Graphite 1500 handset e BT Graphite 1500 charger Battery compartment cover e 2 x AAA NiMH 550mAh rechargeable batteries already in handset e Mains power adaptor Item code 039955 In this guide Getting started LOCATION iis citdiwiee cons eae secsi 6 Connect the base to the mains power 6 Preparing your handset 0 7 BT Graphite 1500 multipack users only 7 Connect to the telephone line 8 Set the answ
11. 0808 100 6556 Using the answering machine The default PIN code is 000 If you make a mistake when entering your PIN you will hear Incorrect security code please enter your security code Enter the correct PIN The default PIN code is 000 After the 2nd incorrect attempt you will hear Incorrect security code then a beep and the machine will hang up If you pause for over 10 seconds without entering a code the machine will react as if an incorrect code has been entered Remote access You can operate your answering machine from any modern Touchtone phone by calling your BT Graphite 1500 and entering a 3 digit security PIN Using a PIN code prevents other people from accessing your machine without permission Switch on your answering machine from another phone If you forget to switch on your answering machine you can do it from another phone Dial your phone number and let it ring After 20 rings your answering machine will switch on Operating your answering machine from another phone Call your BT Graphite 1500 When you hear the outgoing message press the button The machine announces Please enter your security code Use the phone s keypad to enter your 3 digit PIN default PIN 000 The machine announces You have x new messages and they are played Using the phone s keypad you can replay pause skip or delete messages and adjust settings If
12. 500 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC the Helpline on 0808 100 6556 General information 53 Connecting to a switchboard This product is intended for use within the UK for connection to the public telephone network and compatible switchboards which support tone dialling and timed break recall If in doubt please consult your service provider Inserting a pause With some switchboards after dialling the access code you may have to wait for a moment while the switchboard picks up an outside line so you will need to enter a pause in the dialling sequence Press and hold B to insert a pause P before entering the telephone number You may also need to enter a pause when storing international numbers or charge card numbers Recall R You may need to use the recall function if you are connected to a switchboard PBX Private Branch Exchange contact your PBX supplier for further information The recall function is set to timed break recall and is also used for BT Calling Feature User Guide formats This document is also available in other formats such as Large print Braille and Audio CD If you would like a copy please phone 0808 100 6556 e Helpline on 0808 100 6556 BT amp British Gas J Working together supporting energy saving products BT amp British Gas have joined forces to help our customers find new ways to save energy around the
13. When the name you want is displayed you can switch between the name and number by pressing Press to display more digits if there are any or the name again Press to dial the entry displayed or press to return to standby Edit an entry Press Q PHONE 809K is displayed Press g Scroll or to the entry you want to edit Press Ql and scroll to AODIFYENTRY Press Ql Press to delete characters and use the keypad to edit the name Press g Press to delete digits and use the keypad to edit the number Press to confirm 22 Using your phone You can have up to 5 GAP compatible handsets registered to your BT Graphite 1500 base see page 43 vu BF W N Be gt A W N Be Delete an entry Press Qa PHONE BOOK is displayed Press g Scroll or to the entry you want to edit Press A and scroll RR to DELETE ENTRY Press Gi Display shows CONFIRM Press to confirm or to cancel Delete entire phonebook Press E the first phonebook entry is displayed Press and scroll gai to DELETE ALL Press g Display shows CONFIRM Menu Secrecy Press R to confirm or My to cancel Internal calls If you have more than one handset registered to your base you can make internal calls between handsets transfer an external call from one handset to another 0808 10 Using your phone 23 hold a conference call between two internal handsets and an external call mak
14. accidents misuse fair wear and tear neglect tampering with the equipment or any attempt at adjustment or repair other than through approved agents e This guarantee does not affect your statutory rights Within the 12 month guarantee period If you experience difficulty using the product prior to returning your product please read the Help section beginning on page 46 or contact the BT Graphite Helpdesk for assistance on 0808 100 6556 Additional answers to Frequently Asked Questions are available from www bt com producthelp In the unlikely event of a defect occurring the helpdesk will issue a Fault Reference Authorisation FRA number and instructions for replacement or repair Please note you will need the FRA number before returning the product This does not affect your statutory rights Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to the telephone network We recommend that you contact BT s approved repair agent Helpdesk Solutions on 0870 240 5029 or a local qualified repairer Returning your phone If the Helpline is unable to remedy your problem they will issue a Fault Reference Authorisation number and ask you to return the product to your original place of purchase Where possible pack the product in its original packaging Please remember to include all parts including the line cor
15. all 04 23 3 Way calli ccccuccgeagennvars nas sees 24 Caller Display and the calls list Caller Display 0c cece cece anes 25 Calls list ccsacasodseads Vemenage ates 25 View the Calls list 00 cee eens 26 Dial a number in the Calls list 26 Copy a number to the phonebook 26 Delete anentry ccc cece eee eee 27 Delete the entire Calls list 27 Call Waitin sa scda soe vecamewen esmines 28 To use Call Waiting 2 008 28 In this guide Using the answering machine Switching the answering machine on off Listening to your messages Play messages cece eee eee ees Delete all old messages 00 Record a memo 20 eee e eens Base loudspeaker volume 4 Outgoing messages 20e eee Select outgoing message 4 Record your own outgoing message s Play your outgoing message Re instate the pre recorded Outgoing message e eee eee Memory full indicator 06 Ring delay and Security PIN Set ring delay and security PIN Call screening ss sccrasecessoences access Remote access 0 eee eee eee eee Switch on your answering machine from another phone 5008 Operating your answering machine from another phone 005 Settings Handset and base ringer volume Handset and
16. arately to the answering machine day and time n 0808 100 6556 9 Handset buttons Phonebook Press to open the phonebook page 20 Redial Volume Press to open the redial list and scroll back through redial numbers page 17 Press to raise the volume during a call page 16 Menu OK Press to open the menu page 12 Press to select menu options Talk Press to make and receive calls page 14 15 During a call press to switch handsfree loudspeaker on and off Calls list Vol Press to open and scroll forward through the Calls list page 25 Press to lower the volume during a call page 16 Keypad lock Press and hold to lock unlock the keypad to prevent accidental dialling page 19 R Recall used with switchboard services and certain BT Calling Features na Redial Calls v mm Getting to know your phone Secrecy Clear Back During a call mutes your voice so your caller cannot hear you page 16 Press to return to the previous menu Use to delete characters in the phonebook and calls lists End Call Press to end a call Press and hold to switch the handset off and on page 14 P Press and hold to insert a Pause page 53 Selects name number or time date display in the Calls list Int Use to make internal calls and transfer calls to other handsets registered to the base pages 22 23 Getting to know your phone alt Standby screen Range
17. ay from the back of the handset Place the handset on the base to charge It will beep when placed in and the battery icon on the handset will flash to indicate charging You should let the batteries charge continuously for at least 24 hours The batteries and case may become warm during charging this is normal BT Graphite 1500 multipack users only If you have purchased a BT Graphite 1500 multiple pack you will need to prepare any additional handsets and charger for use Place each BT Graphite 1500 charger within reach of a mains power wall socket For each additional handset and charger Plug the mains power adaptor into the power socket on the back of the charger and plug the other end into the mains power wall socket i Activate the batteries by pulling the plastic tab away from the back of the handset Getting started WARNING Never use non rechargeable batteries Only use the approved batteries Using unapproved batteries will invalidate your guarantee and may damage the telephone Talk Standby time Under ideal conditions the handset batteries should give up to 10 hours talk time or 100 hours standby on a single charge This does not mean you can unplug the base or leave the handset for this length of time without charge Please note that new NiMH rechargeable batteries do not reach full capacity until they have been in normal use for several days See Battery performance on the fol
18. ay and the calls list Caller Display Caller Display shows who is calling and if the caller s number matches an entry stored in the phonebook the name will be displayed as well Caller Display information contains the full telephone number including the area code So when storing numbers in the phonebook remember to include the area code otherwise the caller s number will not match Calls list The Calls list stores details of your last 40 calls received including the phone number up to 20 digits long and date and time of the call The Calls list also alerts you to unanswered calls When you have unanswered or new calls the 4 icon will be displayed The list is shared between all handsets registered to the base When the Calls list is full the most recent calls received automatically replace the oldest calls You open the Calls list with the SI button For this feature to work you must subscribe to a Caller Display Service from you network provider A quarterly fee may be payable For more information on Caller Display and BT s other Calling Features call BT on Freefone 0800 800 150 Call information not available With some incoming calls the telephone number of the caller is not available and cannot therefore be displayed In this case some explanatory information will be displayed WITHHELD The caller has withheld their number UNAVAILABLE The number is unavailable RINGBACK Ringback call
19. back on the base for 10 seconds and try again If it still does not work disconnect the batteries and mains power for 10 minutes then reconnect and try again You have a dial tone but the phone will not dial out e Ifyou are connected to a switchboard check whether you need to dial an access code Handset does not ring e The ringer volume may be switched off see page 38 e Check that the mains power is correctly connected e Make sure the handset is registered to the base see page 43 No display e The batteries may be flat dead or incorrectly inserted e Recharge or replace the batteries Help 47 Y icon flashes Is the handset registered correctly to the base see page 43 Check that the mains power is correctly connected Check that the handset is within range of the base The batteries are low place the handset on the base charger to recharge You hear the busy tone when you press E Make sure the handset is in range of the base Another handset registered to your BT Graphite 1500 base may be on the line Answering machine does not record any messages The memory may be full Play and delete old messages see page 29 30 The answering machine might be switched off or set to Answer only See page 29 Answering machine messages have the wrong date and time Have you set the date and time See page 9 The answering machine and handset time and date are set separately Cannot access your messages from another phone Hav
20. base ringer melody Keypad beep on off 00005 Handset name eee eee ee eee AUTOANS WEP ses iedeaersnenase inro rore eats Date aid time cec cea cere ta ease Set the date and time 40 Set the alarm ass casa canss rnamita 41 Change alarmtime 0 ee eee 41 Select alarm clock melody 42 Additional handsets Register a new BT Graphite 1500 handset to your BT Graphite 1500 base 43 Register a different manufacturer s handset to your BT Graphite 1500 base 44 De register a handset 05 44 Change master PIN 0ee eee 45 Reset to default 2 00 00 45 Help preires toneri aiten a 46 General information Safety EE A EE E E 49 GG AIAG ceesre ea e a R 50 Environmental 0 eee ee eee 50 Product disposal instructions 50 Guarantee sesmar aioe iene n EE 51 Technical information 4 52 RATE is eepe eria eona EEEa bbws Seas 52 Declaration of Conformance 52 Connecting to a switchboard 53 Inserting a pause eee eee eee ee eee 53 Recall R ivcadcsasagsieaaaeranees cess 53 0808 100 6556 5 Getting started WARNING Do not place your BT Graphite 1500 in the bathroom or other humid areas Handset range Your BT Graphite 1500 has a range of up to 300m outdoors when there is a clear line of sight between the base and the handset When there
21. cre BT Graphite 1500 This new interactive user guide lets you navigate easily through the pages and allows you to be directed straight to any websites or email addresses that are referenced Simply hover the cursor over the page number website or email reference and click when the hand icon changes to the tt icon Think before you print Welcome to your BT Graphite 1500 Digital Cordless Telephone Answering Machine Up to 12 minutes digital recording time Access your messages remotely from any other Touchtone phone Caller Display shows you who s calling before you answer the phone and stores a list of your last 40 callers You can also dial numbers direct from the Calls list Handsfree lets you make and receive calls using the built in handset loudspeaker so your hands are free for other tasks during a call 50 Name and number phonebook for storing your most frequently used numbers 10 last number redial Use up to 5 handsets with one base and one phone line Make internal calls and transfer external calls between handsets Please note This equipment is not designed for making emergency telephone calls when the power fails Alternative arrangements should be made for access to emergency services Requires subscription to your network s Caller Display service A quarterly fee may be payable This User Guide provides you with all the information you need to get the most from
22. creasing landfill Product disposal instructions for residential users When you have no further use for it please remove any batteries and dispose of them and the product as per your local authority s recycling processes For more information please contact your local authority or the retailer where the product was purchased Product disposal instructions for business users Business users should contact their suppliers and check the terms and conditions of the purchase contract and ensure that this product is not mixed with other commercial waste for disposal the Helpline on 0808 100 6556 General information 51 Guarantee Your BT Graphite 1500 is guaranteed for a period of 12 months from the date of purchase Subject to the terms listed below the guarantee will provide for the repair of or at BT s or its agent s discretion the option to replace the BT Graphite 1500 or any component thereof other than batteries which is identified as faulty or below standard or as a result of inferior workmanship or materials Products over 28 days old from the date of purchase may be replaced with a refurbished or repaired product The conditions of this guarantee are e The guarantee shall only apply to defects that occur within the 12 month guarantee period e Proof of purchase is provided e The equipment is returned to BT or its agent as instructed e This guarantee does not cover any faults or defects caused by
23. ds power supply units and the original batteries e Helpline on 0808 100 6556 General information Technical information How many telephones can I have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any one telephone line Your BT Graphite has a REN of 1 A total REN of 4 is allowed If the total REN of 4 is exceeded the telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 Any additional handsets and chargers that you register have a REN of 0 Only use approved base mains power supply item code 039956 If you have purchased a BT Graphite 1500 multiple pack the item code for the charger mains power supply is 039955 Only use approved batteries These products are available from the BT Graphite 1500 Helpline on 0808 100 6556 R amp TTE This product is intended for use within the UK for connection to the public telephone network and compatible switchboards This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC For your records Date of purchase Place of purchase Serial number For guarantee purposes proof of purchase is required so please keep your receipt Declaration of Conformance Hereby CCT Marketing Ltd declares that this BT Graphite 1
24. e an internal call between two handsets while a third is on an external call Make an internal call Press Q If you have two handsets the second handset is called If you have more than 2 handsets enter the handset number 1 5 you want OR press to call all handsets the first handset to answer will take your call Transfer an external call You can transfer an external call to another handset registered to your base During an external call press Your caller is put on hold and all the other handset numbers are displayed on the screen Enter the handset number you want or press to speak to your external caller again When the other handset user answers you can announce If the other handset user does the incoming call not answer g f You can reconnect to your external caller by pressing Press D to transfer the call e any prob please cz e Helpline on 0808 100 6556 24 Using your phone 3 Way call You can talk simultaneously with an external caller and another internal handset user During an external call press Your caller is put on hold and all the other handset numbers are displayed on the screen Enter the handset number you want When the other handset user answers you can announce the incoming call Press and hold for 2 seconds the display will show CONFERENCE If you experience any problems please call the Helpline on 0808 100 6556 Caller Displ
25. e you changed the remote access security PIN code See page 36 Always keep a note of the new PIN code in a safe place Reset the remote access PIN page 45 48 Help No Caller Display number name displayed Have you subscribed to a Caller Display service from your network provider see page 25 The caller may have withheld their number An exact name number match was not found in your directory Check that you have stored the full STD dialling code Cannot register a handset to a base You can register a total of up to 5 handsets to your BT Graphite 1500 base Check that you have not exceeded the limit Check that you have entered the correct PIN number default PIN 0000 Check that you are at least one metre away from other electrical equipment to avoid interference when registering Base unit does not ring but the lights are on Have you connected the telephone line correctly Is the base ringer set to off You may have a faulty line or socket Try using another socket or line Call BT on 151 if you still experience problems Buzzing noise on my phone or on other electrical equipment nearby Sometimes your BT Graphite 1500 can interfere with other electrical equipment if it is placed too close It is recommended that you place your BT Graphite 1500 at least one metre away from electrical appliances or metal obstructions to avoid any risk of interference Customer Helpline If you are still experiencing difficulties please
26. en the earpiece and the loudspeaker Press z to end the call 1e on 0808 100 6556 Using your phone 17 Answer a call handsfree When the phone rings Press R to answer the call then press again The call is transferred to the loudspeaker Switch to handsfree during a call During a call press R to put the call on the loudspeaker To switch handsfree off and return the call to the earpiece press again Redial Redial a number If the redial number is longer than 12 digits you can scroll along the number The last 10 numbers dialled are stored in the redial list Each by pressing the button entry can be up to 24 digits long Press Ral to open the redial list The most recently dialled number is displayed If the number matches an entry stored in the handset phonebook the name is displayed Nn Scroll Reta or to the number or name you want Press to redial the entry displayed ce any Prop please c et ne on 0808 100 6556 18 Using your phone If you enter a name that already exists in the phonebook the display shows DOUBLE NANE for 2 seconds before returning to the name screen BRWN BB Copy a redial number to the phonebook Press then scroll RAM or through the list to the entry you want Press g The displays shows ADD ENTRY Press g Use the keypad to enter the name then press a Display shows the number from the redial list You can edit the number
27. ering machine day and time 9 Getting to know your phone Handset buttons 0 e0eee 10 Standby screen cc cece eee e eee 11 Handset display icons 11 Using the menu 0eee eee eeeee 12 MenUMaPp s idcScieagiesecsapiaatews 12 Answering machine base 13 Using your phone Switch the handset on off 14 Make acall cece cece e eee e eee 14 Preparatory dialling 14 Endia calll a cciacncsevevene sideseosens 14 Receiving calls cece cece eens 15 Chaimdialling gaiaren aik seme eats 15 Secrecy Mute c cece cece eee 16 Adjusting the earpiece handsfree volume 16 Make a handsfree call 005 16 Answer a call handsfree 004 17 Switch to handsfree during acall 17 Redial a number ee0eeeeee 17 Copy a redial number to the phonebook 18 Delete a number from the redial list 18 Delete the entire redial list 18 Keypad lock 0 cece eee eee eee 19 Pagine rentan eeekcaten eases 19 Using the phonebook 0 20 Add amentos sesisseawnwne sade cesses 20 View and dial entries 0005 21 Edit aV Ntry cose sswetascanieeeasaenens 21 Delete anentry ccc cece eee eee 22 Delete entire phonebook 22 Internal calls 0 cece cece eee eee 22 Make an internal call 0 23 Transfer an external c
28. ess your answering machine remotely from another phone For security reasons it is recommended that you change the PIN from the original setting of 000 Set ring delay and security PIN 1 Press and hold The current setting is announced 2 Press or to set the ring delay you want 2 9 rings or tS for Time Saver The display shows the setting 3 Press to confirm The first digit of your remote control PIN is displayed If you do not wish to change your remote access PIN please leave the unit for a few seconds to time out Your new ring delay setting will be preserved 4 Press or to change the digit then press _z to confirm and display the next digit Repeat for the second and third digits call the Helpline on 0808 100 6556 Using the answering machine 35 5 After pressing DaN to confirm the third digit the machine returns to standby and your ring delay and security PIN are set Call screening When the answering machine is switched on you can use the loudspeaker to listen to callers leaving their messages You can interrupt the caller and speak in person by pressing on the handset 1 When your answering machine is switched on and is in standby press D A to display the current call screening mode Use or B to switch between call screening On or Off Display shows 0 Call screening Off C Call screening On 2 Press A to confirm ce any problems please call the Helpline on
29. exists the display shows DOUBLE NAME for 2 seconds Memory full When the phonebook memory is full the display shows MEMGRY FULL when you try to add a new entry Entering names Use the keypad to enter the letters shown on each button For example to store TOM Press once to enter T Press three times to enter O Press once to enter M If the next letter you want to enter is on the same button wait a moment then press the button Press gg to delete an incorrect character or digit To enter a space press To enter a dash press 0 twice To enter 1 press 1 twice If you experience Using the phonebook You can store up to 50 name and number entries on each BT Graphite 1500 handset registered to your base You open the phonebook with the EJ button Add an entry From the standby screen press Qa PHONEBOOK is displayed Menu press Ql If there are already entries stored in the phonebook the first Menu entry will be displayed and you will need to press QJ again The displays shows ADD ENTRY Press A The displays shows ADD NANE Use the keypad to enter the name Menu and press g The displays shows ADD NUMBER Use the keypad to enter the phone number Press to confirm ny problems please call the Helpline on 0808 100 6556 Using your phone 21 BR W N e View and dial entries Press EJ The first entry is displayed Press or to scroll through the list
30. handsets you may wish to give them a different name see page 39 44 Additional handsets IMPORTANT DECT GAP Profile only guarantees that basic calling functions will work correctly between different makes types of handset and base There s a possibility that certain services such as Caller Display will not work correctly Register a different manufacturer s handset to your BT Graphite 1500 base 1 At the base Press and hold for 5 seconds until you hear continuous beeping You now have 60 seconds to register the handset 2 At the handset Follow the registration instructions given in your handset s user guide De register a handset You can use one handset to de register another handset You cannot de register the handset you are using 1 Press Qj scroll ERA to AnvANcED SET and press A 2 Scroll R to DE REGISTER and press 3 Enter the PIN code default setting 0000 and press ga 4 A list of available handset numbers is displayed Enter the number of the handset you want to de register cancel 5 Press to confirm or to By the Helpline on 0808 10 AA U N Ff Press scrol RY to ABVANCED SET and press E Scroll RR to PHONE RESET and press g Change master PIN The master PIN is used for handset registration and de registration The PIN is 4 digits long with a default setting of 0000 Press RA scroll RR to ADVANCED SET and press g Scroll RR to PINCODE and pre
31. home so we can all do our bit for the environment amp save money too BT is a sustainability leader To find out how we re making our products greener visit bt com betterworld products Offices worldwide The services described in this publication are subject to availability and may be modified from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2009 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Designed and produced by The Art amp Design Partnership Ltd Printed in China BT Graphite 1500 UG 04 09 Issue 4 BT CE
32. indicator ty C 4 m Handset name l It Ihi TH TW i AY m Battery level Handset number Handset display icons C Phone off hook y Indicates signal strength Flashes when handset is not registered to the base Phonebook open Handsfree speaker in use Hap New number s in Call list D AY cl cl Alarm has been set Handset ringer volume set to off More options available scroll up or down Battery 30 100 charged Battery 10 30 charged Battery under 10 charged Icon will flash This features requires subscription to your network provider s Caller Display service A quarterly fee may be payable 0808 100 6556 12 Getting to know your phone Using the menu All your phone s functions and settings can be accessed through the main menu The menu map below shows all the menu options you can choose from Press to enter the menu Press or to scroll through the menu options When you reach the end of the list the first option is displayed again To select an option press g S To return to the previous menu display press Mg Menu map PHONEBOOK CLOCK ALARM SETTINGS ADVANCED SET Menu only appears DATE TIME HANDSET TONE REGISTRATION when phonebook is ALARM HANDSET NAME DE REGISTER empty When entries _ ALARM TONE AUTO ANSWER PIN CODE stored press Wa again BASE TONES PHONE RESET to enter the menu ADD ENTRY MODIFY ENTRY DELETE ENTRY
33. lowing page Battery low warning If the J icon is flashing in the display and you hear a warning beep every minute during a call you will need to recharge your handset before you can use it yerience any problems please call the Helpline on 0808 100 6556 if Getting started Battery performance To keep the batteries in the best condition leave the handset off the base for a few hours at a time Running the batteries right down at least once a week will help them last as long as possible After charging your handset for the first time subsequent charging time for the batteries is approximately 6 8 hours The charge capacity of rechargeable batteries will reduce with time as they wear out thus reducing the talk standby time Eventually they will need replacing For details on how 4 to obtain spare batteries call the BT Graphite 1500 Helpline on 0808 100 6556 IMPORTANT Only use the telephone line cord supplied with the phone The display will show the handset number 2 to show it is registered to the base Place the handset on the charger It will beep when placed in and the battery icon on the handset will flash to indicate charging You should let the batteries charge continuously for at least 24 hours Any additional handsets supplied as part of a multipack are pre registered to the base So once charged are ready for use Connect to the telephone line wall socket Once the batteries are
34. nter the date in the format DD MM e g 12 08 for 12th August If you make a mistake press to delete 4 Press g Use the keypad to enter the time in the 24 hour format e g 17 25 for 5 25pm 5 Press to confirm the Helpline on 0808 100 6556 Settings 41 Set the alarm You can set your handset to give you an alarm call Press E scroll ERY to cL0cK ALARN Press E Scroll to ALARM and press ga A If required press RAH or R to select ALARN OFF ALARA ONCE or ALARA DAILY then press g Use the keypad to enter the time in the 24 hour format e g 0830 for 8 30am Press to confirm or Ey to cancel Change alarm time Press g scroll KA to CLOCK ALART Press WA Scroll to ALARM and press g If required press or to display ALARA ONCE or ALARA BAILY then press g The current setting is displayed Use the keypad to enter the new time in the 24 hour format e g 07 30 for 7 30am Press to confirm or fy to cancel 42 Settings The alarm clock melodies are different from the ringer melodies Select alarm clock melody There are 3 melodies to choose from Press E scroll RRA to cx0ck ALaRn Press A Scroll QE to ALARM TONE and press g The current setting is displayed and played N Press RAAI or to change the setting Press to confirm or to cancel When the alarm is set the amp icon is displayed in standby To switch the alarm off when it sounds pre
35. or off Press R scroll RR to SETTINGS Press to display HANDSET TONE and press ga Scroll RR to KEY TONES Press E The current setting is displayed N Press RAMI or RRA to select GY or GFF Press W to confirm or to return to the previous menu Handset name You can give your handset a name up to 10 characters eg Michael or Kitchen The name appears in the display Press A scroll RRA to SETTINGS and press A vw Scroll RR to HANDSET NANE and press Wg The current name is displayed Press to delete the current name then enter the new See page 20 for help on Ment t handset name and press g entering names 8 100 6556 40 Settings If you have subscribed to your network s Caller Display service the time will be set automatically when you receive your first call The handset date and time is separate from the answering machine time and date settings see page 9 Auto answer Your phone is set to answer calls by lifting the handset off the base or charger You can switch this feature off so that calls always have to be answered by pressing E Press g scroll R to SETTINGS and press g Scroll ER to AUTO ANSUER and press The current setting is displayed AN Menu Press or to select 2N or GFF and press to confirm Date and time Set the date and time 1 Press g scroll R to CLOCK ALARN and press g 2 DATE TINE is displayed Press g 3 Use the keypad to e
36. ould set the correct day and time If you have not done this already when you set up your phone please see page 9 Switching the answering machine on off 1 Use the button to switch the answering machine on or off By pressing you can scroll around the 3 options Answer only Answer off and Answer and record Listening to your messages When you have messages recorded on your answering machine the number of messages will be displayed on the base message counter Play messages 1 Press DaN New messages are played first Your new messages are played back the oldest message first At the start of each message the day and time of recording is announced After the last message the machine announces End of new messages Ready to record The answering machine is pre set to ON so it s ready to record messages as soon as the base is plugged in Remember to charge the handset for at least 24 hours first See page 31 32 for information on outgoing messages for Answer only and Answer and record During playback the answering machine message indicator displays the number of the message e g 01 02 03 etc 30 Using the answering machine 2 Press again to hear all your messages including old ones During playback press B d to skip forward to the next message a once to replay the message twice to play the previous message SP to delete the current message J io stop playback If there a
37. our own outgoing message and return to the You cannot delete the pre recorded outgoing messages pre recorded outgoing message When in standby press a Your outgoing message is played During playback press 688 Your own recorded outgoing message is deleted and the pre recorded message reinstated Memory full indicator If the recording memory becomes full while a message is being recorded the machine will announce Answering Machine Full When the recording memory is full new callers will hear the Answer Only outgoing message Play and delete messages to free up memory space 1 b please call the ne on 0808 100 6556 34 Using the answering machine What is Time Saver Time Saver can save you the cost of a call when you want to ring in from another phone to find out if you have new messages see Remote access page 36 If you have new messages your answering machine answers after 2 rings If you do not have new messages it answers after 6 rings This gives you a chance to hang up before the line is connected To cancel and return to standby at any time press a any problems pleas Ring delay and Security PIN Ring delay is the number of times your BT Graphite 1500 rings before the answering machine picks up calls and starts playing the outgoing message to callers You can choose between 2 9 rings or Time Saver The default setting is 6 rings Your 3 digit PIN lets you acc
38. ower supply is 039956 If you have purchased a multiple pack the item code for the charger mains power supply is 039955 Use only the approved rechargeable batteries supplied For details on how to obtain spare rechargeable batteries contact the BT Graphite Helpline on 0808 100 6556 Do not open the handset except to replace the handset batteries or the base This could expose you to high voltages or other risks Contact the Helpline on 0808 100 6556 for all repairs If the keylock is switched on it is NOT possible to make calls including to the emergency numbers 999 112 Radio signal transmitted between the handset and base may cause interference to hearing aids It is recommended that advice from a qualified expert be sought before using this product in the vicinity of emergency intensive care medical equipment It is recommended that if you have a pacemaker fitted you check with a medical expert before using this product 50 General information e Your product may interfere with other electrical equipment e g TV and radio sets clock alarms and computers if placed too close It is recommended that you place your product at least one metre away from such appliances to minimise any risk of interference e Never dispose of batteries in a fire There is a serious risk of explosion and or the release of highly toxic chemicals Cleaning e Clean the handset and base or charger with a damp not wet clo
39. re no messages the machine announces You have no messages when you press Delete all old messages You cannot delete new 1 When the machine is in standby press and hold Gay unplayed messages The machine will announce All messages deleted or Message deleted ae Record a memo Maximum memo and Incoming message length is 2 minutes You can record memo messages for other users which can be played back just like normal messages 1 When in standby press and hold D Speak your message after the long beep Speak clearly close to the answering machine base 2 Press aN to end recording If you experience any problems please call the Helpline on 0808 100 6556 Base loudspeaker volume There are 10 volume levels for the answering machine loudspeaker Press B to increase volume or to decrease volume Outgoing messages The outgoing message OGM is the greeting a caller hears when the answering machine picks up their call Your BT Graphite 1500 gives you a choice of two pre recorded outgoing messages one for Answer amp Record and one for Answer Only Answer amp Record Callers hear the announcement and are able to leave a message for you The pre recorded message is Hello your call cannot be taken at the moment so please leave your message after the tone Using the answering machine 31 Personalise your OGM To record your own outgoing message see Record your own outgoing
40. ss any button on the handset the Helpline on 0808 10 Additional handsets Up to 5 handsets can be registered and operated from the BT Graphite 1500 base If you buy new handsets to use with your BT Graphite 1500 they will have to be registered to the base before you can use them Register a new BT Graphite 1500 handset to your BT Graphite 1500 base 1 At the base Press and hold for 5 seconds until you hear continuous beeping You now have 60 seconds to register the handset 2 At the handset press a scroll K to ADVANCED SET and press g 3 Scroll ER to REGISTRATION and press E 4 Enter the 4 digit master PIN default setting 0000 and press W The display flashes WAITING 5 A list of available handset numbers is displayed enter the number you require using the keypad You will hear a beep The handset is now registered If registration does not work e Make sure there is no other electrical equipment very close by that may interfere with the registration signal e Try following steps 1 5 above again Handsets that were supplied with your BT Graphite 1500 base are already registered to it as HANDSET 1 HANDSET 2 etc Each additional handset you buy must be registered with the base IMPORTANT Before registration make sure the handset batteries are fully charged and that you are close to the base Cancel registration Press By Naming additional handsets Once you have registered additional
41. ss g Enter the PIN code default setting 0000 and press g Enter the new PIN and press g If you make a mistake press cs f Enter the new PIN again and press to confirm or Call gy to cancel Reset to default This resets your BT Graphite 1500 to its default settings Display shows CONFIRM Menu Press R to confirm or YEH to cancel Additional handsets Default settings H S Ringer Volume H S Ringer Melody B S Ringer Volume B S Ringer Melody H S Earpiece Volume H S Speaker Volume H S Key Beep Auto Answer Handset Name Date Time PIN code Redial List Phonebook memory Calls list TARM functions Day Time Ring Delay Remote access PIN Messages Call screening Volume level n 0808 100 6556 LEVEL 5 MELODY 5 LEVEL 5 MELODY 1 VOLUME 3 VOLUME 3 ON ON HANDSET 01 01 00 00 0000 EMPTY UNCHANGED EMPTY SUNDAY 12 00AM 6 RINGS 000 CLEARS ALL ON 5 45 mam Help Phone does not work e Have you installed the batteries correctly See page 7 e Check that the mains power is correctly connected No dial tone e s the telephone cord of the base plugged into the phone socket e Check that the mains power is correctly connected e Only use the telephone cord supplied with the phone Cannot dial out or receive calls e Check that the mains power is correctly connected e The batteries may need recharging e Has there been a power cut If so place the handset
42. th or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a static shock Environmental e Do not expose to direct sunlight e The handset may become warm when the batteries are being charged or during prolonged periods of use This is normal However we recommend that to avoid damage you do not place the product on antique veneered wood e Do not stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces e Do not submerge any part of your product in water and do not use it in damp or humid conditions such as bathrooms e Do not expose your product to fire explosive or other hazardous conditions There is a slight chance your phone could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm Product disposal instructions The symbol shown here and on the product means that the product is classed as Electrical mmm or Electronic Equipment and should not be disposed with other household or commercial waste at the end of its working life The Waste of Electrical and Electronic Equipment WEEE Directive 2002 96 EC has been put in place to recycle products using best available recovery and recycling techniques to minimize the impact on the environment treat any hazardous substances and avoid the in
43. using to delete characters if required Press to save Press D to return to the standby screen Delete a number from the redial list AN N Press then scroll RAA or to the entry you want Press and scroll Qa to DELETE ENTRY a Press to confirm or to cancel Delete the entire redial list Press to open the redial list Press and scroll RAM to DELETE ALL Press g Display shows CONFIRMA Press Gio confirm or to cancel Using your phone 19 IMPORTANT Keypad lock You cannot call emergency numbers ss ie 999 112 when the keypad You can lock the handset keypad to prevent accidental dialling is locked while carrying it around You do not need to unlock the keypad to answer a call just press E 1 To lock the keypad press and hold amp until the display shows KEYS LOCKED 2 To unlock the keypad press and hold amp again or replace the handset in the base Paging You can alert handset users that they are wanted or locate a missing handset Paging calls cannot be answered by a handset 1 Press Fina on the base All handsets registered to the base will ring with the Paging ringtone for 30 seconds To stop the ringing press any button on a handset or press again on the base ce any problems please call the Helpline on 0808 100 6556 20 Using your phone Each name can be up to 12 characters long and each number up to 24 digits long If you enter a name that already
44. you experience any problems please call the Helpline on 0808 100 6556 Using the answering machine 37 9S 00 000G To hear the menu options To play your messages To play new messages only Once to repeat the current message twice to skip back to previous messages To delete the current message Once to skip to the next message twice to skip to the message after To stop incoming message playback To change between answer amp record answer only and answer off modes ce any problems please call the Helpline on 0808 100 6556 mm Settings Handset and base ringer volume Choose from 5 levels and Off Press E scroll RRA to serrinss Press to display HANDSET TONE and press WWA or scroll to BASE TONES and press E Display shows RING VOLUME Press g The current setting is displayed and played Press or to select the volume 1 5 or OFF Press to confirm or ey to return to the previous menu Handset and base ringer melody Choose from 5 melodies Press W scroll QE to SETTINGS Press to display HANDSET TONE and press or scroll to BASE TONES and press E Scroll RRA to RING MELODY Press E The current melody is played Press EAA or to select the volume 1 5 or OFF Press to confirm or S EJ to return to the previous menu Settings 39 Keypad beep on off When you press a button on the handset you hear a beep You can switch these beeps on
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