Cisco Unified Com Mgr BE 7.X - Seat Licenses - 10
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1. Cisco Unified Communications Manager Business Edition System e This release facilitates hardware and license migration paths that allow customers who have outgrown the capacity on the Cisco Unified Communications Manager Business Edition platform to migrate to the standalone Cisco Unified Communications Manager and Cisco Unity Connection products to enable scaling beyond 500 users Please refer to the Ordering Guide available with login to Cisco Partner Central for more details http www cisco com web partners downloads partner WW Channels technology ipc downloads ordering qui de for unified CMBE pdf Localization Cisco Unified Communications Manager Business Edition supports the following core languages for user locales the voicemail TUI and administration of the GUI e Arabic no Text to Speech TTS support e Chinese Mandarin TUI with simplified and traditional Chinese GUI e Danish e Dutch e English U S U K and Australian but no Australian TTS support e French European and Canadian e German e Italian e Japanese e Korean e Portuguese Brazilian e Russian no TTS support e Spanish European and Latin American e Swedish In addition to these languages Cisco Unified Communications Manager supports the following user localizations Norwegian Greek Hungarian Polish Catalan Croatian Bulgarian Slovak Czechoslovakian Slovenian Romanian Serbian and Hebrew 1992 2009 2010 Cisco and or its affiliates A2. Edition consists of the following foundational elements e Cisco Unified Communications Manager Version 7 1 including Cisco Unified Mobility features e Cisco Unity Connection Version 7 1 e Cisco MCS 7828 Unified Communications Manager Business Edition Appliance Based on the Cisco Unified Communications appliance platform model Cisco Unified Communications Manager Business Edition supports the world class Cisco Unified Communications Manager media processing voice and video calling and mobility engine and Cisco Unity Connection unified messaging application The applications are preloaded on the highly reliable one rack unit 1RU Cisco media convergence server platform The software preloaded on the server consists of a single firmware image that includes the underlying server operating system as well as the media processing and unified messaging applications By using a common set of system management and serviceability tools across the operating system and the applications the Cisco Unified Communications Manager Business Edition platform provides a consistent interface to streamline the ongoing management and operation of the system The Cisco Unified Communications Manager 7 1 software is the media processing engine of Cisco Unified Communications Manager Business Edition Cisco Unified Communications Manager extends telephony features and capabilities to packet telephony network devices such as IP phones media processing devices voice over I
3. client server software Cisco Unity Connection Advanced User Licenses and Cisco Unified IP Phone licenses for these first 50 users to facilitate consistent deployment of multiple applications to their workspaces Cisco Unified Workspace Licensing Business Edition includes licenses for presence mobility basic and advanced voice messaging phones and media processing To order select the top level part number CMBE WRKSP BDL and then select from the options in Table 2 Table 2 Ordering Information Workspace Bundle Method Product Number Description MCS782814 K9 WL CUCMBE 7828 14 appliance CUWL BE 50 Users MCS7828H3 K9 WL CUCMBE 7828 H3 appliance CUWL BE 50 Users 1992 2009 2010 Cisco and or its affiliates All rights reserved This document is Cisco Public Information Page 6 of 8 Data Sheet oT In addition to the initial 50 users included in the workspace bundle you can add users with an add on part number CUCM BE WL which supplies additional Cisco Unified Workspace Licensing Business Edition licenses Complementary licenses for required Cisco Unified Communications Essential Operate Service ECD provide maintenance and minor updates Cisco Unified Communications Software Subscription UCSS is also available Traditional Method You can order Cisco Unified Communications Manager Business Edition by the traditional method using a single top level part number The top level part number allows you to
4. configure the entire system including hardware software and user licenses Organizations can select one of the base packages The Cisco Unified Communications Manager Business Edition base package bundles the Cisco MCS 7828 Unified Communications Manager Business Edition Appliance with a preloaded software suite and seat licenses for the first 50 users The seat licenses included in the base package cover the server licenses voice mailboxes and ports needed for the initial system Note that these seat licenses do not cover phone or additional endpoint device licenses Organizations can then add more users by selecting the appropriate quantities of user packages available in 10 or 50 seat increments up to the total number of users The add on user licenses cover the server licenses mailboxes and ports and are cumulative You can add device licenses for phones and other messaging options for advanced users under the top level part number Cisco Unified Communications Manager Business Edition is available only on Cisco MCS 7828 Media Convergence Servers Table 3 lists the part numbers for ordering Cisco Unified Communications Manager Business Edition Table 3 Ordering Information Traditional Method Top Level Part Number Options Description CUCM7 BE Unified Communications Manager 7 X Bus Ed Top Level Base Packages MCS782814 K9 BE7 Unified CM BE 7828 14 appliance 50 seats MCS7
5. features please refer to the Cisco Unified Communications Manager 7 1 and Cisco Unity Connection 7 1 data sheets e Cisco Unified Communications Manager Release 7 1 data sheet http www cisco com en US products sw voicesw ps556 products_ data sheets list html e Cisco Unity Connection Release 7 1 data sheet http www cisco com en US products ps6509 products_data_ sheets list html e Cisco Unified Communications Manager Business Edition Version 7 1 adds numerous capabilities to the product Some of the main features follow e Support for the following new telephony features has been added to enhance the user experience directed call pickup do not disturb call reject and call forward all loop prevention e Users can now browse their Microsoft Outlook calendar Cisco Unified MeetingPlace meetings or Cisco Unified MeetingPlace Express meetings by simply calling into the voicemail system and performing the following functions Review start time duration subject organizer invitees and body Listen to events for today or for any day in the future Join a Cisco Unified MeetingPlace Express meeting Schedule and join a reservation less Cisco Unified MeetingPlace Express meeting Accept decline or cancel a Microsoft Outlook appointment Send a voicemail to the organizer or to all participants of an event e Users who employ a Microsoft Outlook email client to review their voice messages now can play their voicemail mes
6. 828H3 K9 BE7 Unified CM BE 7828 H3 appliance 50 seats Add on Users CUCM BE7 10USR Unified Com Mgr BE 7 X Seat Licenses 10 CUCM BE7 50USR Unified Com Mgr BE 7 X Seat Licenses 50 Device Licenses LIC DL CM 10 Unified CM Device License 10 units LIC DL 3PTY 10 Unified CM Third Party Device License 10 units Messaging Options UNITYCN7 ADV USR One Unity Cxn Advanced Option IMAP Inbox ASR and TTS UNITYCN7 VPIM VPIM networking for Unity Connection Cisco Unified Workspace Licensing This product can be licensed as part of the Cisco Unified Workspace Licensing program Please visit http www cisco com go workspace_ licensing for more information about Cisco Unified Workspace Licensing Business Edition and to determine whether Cisco Unified Workspace Licensing is right for you 1992 2009 2010 Cisco and or its affiliates All rights reserved This document is Cisco Public Information Page 7 of 8 Data Sheet a To place an order contact your local Cisco representative visit the Cisco Partner Locator tool on the Cisco website Partner Locator Cisco Systems and search on Advanced Unified Communications or on Cisco Authorized Business Edition Reseller to find a certified unified communications partner in your local area Cisco Unified Communications Services Cisco Unified Communications Services allows you to accelerate cost savings and productivity gains associated with deploying a secure resilient Cisco Unified C
7. Afafe CISCO Data Sheet Cisco Unified Communications Manager Business Edition Cisco Unified Communications Solutions unify voice video data and mobile applications on fixed and mobile networks enabling easy collaboration every time from any workspace Cisco Unified Communications Manager Business Edition is an easy to manage solution that integrates the benefits of media processing for voice and video calling and mobility and unified messaging on a single appliance Consolidating these applications on a single server creates a cost effective solution that is simple to set up manage and use thereby lowering total cost of ownership TCO and providing a smooth migration from older outdated telephony systems to unified communications Cisco Unified Communications Manager Business Edition is designed to deliver enterprise level unified communications and collaboration performance to your employees to help you serve your customers and achieve your long term business goals Designed for medium sized organizations with smaller IT staffs the solution provides investment protection with the capacity to grow to up to 500 employees and 20 total sites 19 remote sites Cisco Unified Communications Manager Business Edition Version 7 1 incorporates many capabilities specifically designed to meet the needs of medium sized businesses for improved collaboration across the value chain Product Overview Cisco Unified Communications Manager Business
8. P VoIP gateways and multimedia applications Additional services such as multimedia conferencing collaborative contact centers and interactive multimedia response systems are made possible through Cisco Unified Communications Manager open telephony application programming interfaces APIs Cisco Unified Communications Manager has a suite of integrated voice tools and utilities including an impromptu conferencing application the Cisco Bulk Administration Tool the Cisco Unified Communications Manager Call Detail Records CDR Analysis and Reporting Tool the Cisco Unified Communications Manager Real Time Monitoring Tool and the Cisco Unified Communications Manager Assistant application 1992 2009 2010 Cisco and or its affiliates All rights reserved This document is Cisco Public Information Page 1 of 8 Data Sheet a In addition to the standard call processing features Cisco Unified Communications Manager software includes features that improve the productivity of mobile employees when they are out of the office Called Cisco Unified Mobility this feature set provides a single business voice mailbox and a single number reach application that intelligently manages filters routes and connects calls between a worker s IP desk phone and mobile cellular or home phone Cisco Unity Connection 7 1 is the unified messaging application in Cisco Unified Communications Manager Business Edition It transparently integrates messaging and
9. T CCSI Cisco Eos Cisco Explorer Cisco HealthPresence Cisco IronPort the Cisco logo Cisco Nurse Connect Cisco Pulse Cisco SensorBase Cisco StackPower Cisco StadiumVision Cisco TelePresence Cisco TrustSec Cisco Unified Computing System Cisco WebEx DCE Flip Channels Flip for Good Flip Mino Flipshare Design Flip Ultra Flip Video Flip Video Design Instant Broadband and Welcome to the Human Network are trademarks Changing the Way We Work Live Play and Learn Cisco Capital Cisco Capital Design Cisco Financed Stylized Cisco Store Flip Gift Card and One Million Acts of Green are service marks and Access Registrar Aironet AllTouch AsyncOS Bringing the Meeting To You Catalyst CCDA CCDP CCIE CCIP CCNA CCNP CCSP CCVP Cisco the Cisco Certified Internetwork Expert logo Cisco IOS Cisco Lumin Cisco Nexus Cisco Press Cisco Systems Cisco Systems Capital the Cisco Systems logo Cisco Unity Collaboration Without Limitation Continuum EtherFast EtherSwitch Event Center Explorer Follow Me Browsing GainMaker iLYNX IOS iPhone IronPort the IronPort logo Laser Link LightStream Linksys MeetingPlace MeetingPlace Chime Sound MGX Networkers Networking Academy PCNow PIX PowerKEY PowerPanels PowerTV PowerTV Design PowerVu Prisma ProConnect ROSA SenderBase SMARTnet Spectrum Expert StackWise WebEx and the WebEx logo are registered trademarks of Cisco and or its affiliates in the United States and cert
10. ain other countries All other trademarks mentioned in this document or website are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 1002R Printed in USA C78 391789 07 05 10 1992 2009 2010 Cisco and or its affiliates All rights reserved This document is Cisco Public Information Page 8 of 8
11. between campus wireless and external cellular network environments These devices can manually hand calls from a cellular Global System for Mobile Communications GSM network to an IEEE 802 11 based wireless LAN Wireless phone support is also included for Cisco Unified Wireless IP Phone 7921G and 7925G models Voice Messaging Cisco Unified Communications Manager Business Edition includes a powerful voice messaging system Cisco Unity Connection which provides many advanced capabilities that can be customized to increase individual and team productivity Employees can personalize communications options and interact with the system to manage calls and messages in the way that is most comfortable and convenient for them The flexible user interface makes messaging more efficient for both intensive and occasional voicemail users For example the telephone user interface TUI and touchtone mappings for each user can be customized to make migration from traditional voicemail systems much easier The new visual message locator allows users to use the display of the Cisco Unified IP Phone to view search for and sort voice messages Using softkeys on the phone the user can view and play back all messages new messages and messages from a specific subscriber or outside caller e Personal Web administration Cisco Unity Connection allows users to customize their personal settings from a web browser using the Cisco Unity Connection Assistant a dynamic i
12. ides 24 lighted line keys and 4 interactive softkeys that guide you through call features and functions In addition it provides hard hold redial and transfer keys to facilitate simple and rapid call handling e Call Admission Control CAC CAC helps ensure that voice quality of service QoS is maintained across constricted WAN links and it automatically diverts calls to alternate public switched telephone network 1992 2009 2010 Cisco and or its affiliates All rights reserved This document is Cisco Public Information Page 2 of 8 Data Sheet a PSTN routes when WAN bandwidth is not available A web interface to the configuration database allows remote device and system configuration HTML based online help is available for users and administrators Now medium sized businesses can save significant costs by using their IP WAN connections for their site to site calling instead of using more expensive PSTN trunks e Powerful Cisco Unified Mobility capabilities Cisco Unified Mobility provides powerful capabilities previously available only to larger organizations Cisco Unified Mobility provides the capability to have up to four devices ring when a call comes into a user s IP phone Whether you are working from home or in a hotel room while traveling for business your calls can now follow you anywhere Cisco Unified Communications Manager also supports dual mode devices benefiting customers who have mobile employees who need to move
13. ll rights reserved This document is Cisco Public Information Page 5 of 8 Data Sheet a The following network localizations tones and cadences are supported Argentina Australia Austria Belgium Brazil Canada China Colombia Cyprus Czech Republic Denmark Egypt Finland France Germany Ghana Greece Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Japan Jordan Kenya Korea Republic Lebanon Luxembourg Malaysia Mexico Nepal Netherlands New Zealand Nigeria Norway Pakistan Panama Peru Philippines Poland Portugal Russian Federation Saudi Arabia Singapore Slovakia Slovenia South Africa Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom United States Venezuela and Zimbabwe Licensing Application and phone software licenses are enforced The system manages the maximum number of devices that can be provisioned e Each device Cisco Unified IP Phone desktop client based soft phones third party devices and video devices provisioned in the system corresponds to a number of device license units DLUs depending on its capabilities the total number of units is managed by the Cisco Unified Communications Manager application to determine capacity e You must purchase DLUs to cover the total number of devices connected to your Cisco Unified Communications Manager media processing application e Third party SIP devices require DLUs for operation by the Cisco Unified Communicatio
14. ns Manager media processing application e Auser based licensing model is available through Cisco Unified Workspace Licensing Business Edition licenses and DLUs are included in these licenses to cover each user s access to the Cisco Unified Communications Manager media processing application Ordering Information The Cisco Unified Communications Manager Business Edition offering is for new installations only However a migration path is supported that provides investment protection to a standalone enterprise class deployment of Cisco Unified Communications Manager and Cisco Unity Connection for a business that grows beyond the 500 user capacity of Cisco Unified Communications Manager Business Edition You can now order Cisco Unified Communications Manager Business Edition in two ways by the traditional method or as part of a new workspace bundle Workspace Bundle Method The Cisco Unified Communications Manager Business Edition Workspace Bundle packages the traditional base platform along with 50 Cisco Unified Workspace Licensing Business Edition licenses including the Cisco MCS 7828 Unified Communications Manager Business Edition Appliance hardware Cisco Unified Communications Manager Business Edition software Cisco Unified Presence software your choice of Cisco Unified Personal Communicator Cisco UC Integration for Microsoft Office Communicator or Cisco Unified IP Communicator with Cisco Unified Video Advantage software and all the
15. nterface in the browser based Cisco Personal Communications Assistant PCA Users can quickly and easily establish or change personal settings such as their voicemail options security codes personal distribution lists and message delivery options Users can also use the web administration interface to define and manage personal call transfer rules to customize the delivery of incoming calls based on caller time of day or calendar status e Powerful desktop message access optional Cisco Unity Connection offers an integrated messaging option bringing voice messages to your Internet Mail Access Protocol IMAP desktop email inbox Building on your existing messaging infrastructure and IMAP email clients Cisco Unity Connection desktop messaging access provides simple native access to voicemail from nearly any email client e Web access to voicemail optional The optional Cisco Unity Connection Inbox a message access console provides a dedicated voicemail inbox on the desktop With the Cisco Unity Connection Inbox you can immediately visually prioritize your voice messages by username or caller ID date subject or other field and with a single click play the message that you want to hear directly on your PC In addition the Cisco Unity Connection Inbox provides a natural easy to use visual interface for creating replying to and forwarding voice messages and for managing and using voicemail distribution lists e Voice activated user inte
16. ommunications Solution on your network Delivered by Cisco and our certified partners our portfolio of deployment and technical support services is based on proven methodologies for unifying voice video data and mobile applications on fixed and mobile networks Our unique lifecycle approach to these services can enhance your technology experience to enable powerful new ways to collaborate with co workers partners and customers across any workspace to accelerate business advantage To learn more please visit www cisco com go ucservices For More Information For more information about Cisco Unified Communications Manager Business Edition please visit http www cisco com go cmbe For more information about Cisco s complete solution offering for small and medium sized businesses please visit http www cisco com go smb Cisco channel partners and resellers looking for ordering information should refer to the Cisco Unified Communications Manager Business Edition ordering guide available with log in to the Cisco partner site at http www cisco com go partner Americas Headquarters Asia Pacific Headquarters Europe Headquarters C i S C o Cisco Systems Inc Cisco Systems USA Pte Ltd Cisco Systems International BV San Jose CA Singapore Amsterdam The Netherlands Cisco has more than 200 offices worldwide Addresses phone numbers and fax numbers are listed on the Cisco Website at www cisco com go offices CCDE CCEN
17. r data center In addition to saving money using less equipment and power also supports a company s green initiatives and goals for protecting the environment Call Control In addition to standard telephony features such as call coverage call transfer call waiting hold conference park and pickup Cisco Unified Communications Manager Business Edition delivers a powerful set of telephony features for medium sized businesses for instance intercom with whisper page do not disturb hold reversion immediate divert to voicemail and hunt groups It also offers e Session Initiation Protocol SIP support SIP support is available in Cisco Unified Communications Manager with support of line side devices including IETF RFC 3261 compliant devices available from Cisco and other manufacturers The broad range of Cisco SIP compliant devices includes the Cisco Unified IP Phone 7905G 7906G 7911G 7912G 7940G 7941G 7941G GE 7942G 7960G 7961G 7961G GE 7962G 7965G 7970G 7971G GE and 7975G models and the Cisco Unified SIP Phone 3911 e Cisco Unified IP Phone 7931G multi button lighted line key support In addition to the full portfolio of Cisco Unified IP Phones Cisco Unified IP Communicator and Cisco Unified Personal Communicator Cisco Unified Communications Manager Business Edition supports the Cisco Unified IP Phone 7931G This phone provides functions that are commonly needed in small and medium sized business SMB environments It prov
18. rface optional To increase the productivity of mobile workers Cisco Unity Connection offers an optional natural and robust voice activated user interface This interface allows you to browse and manage your voice messages and to call other Cisco Unity Connection users or personal contacts with simple natural voice commands 1992 2009 2010 Cisco and or its affiliates All rights reserved This document is Cisco Public Information Page 3 of 8 Data Sheet a Specifications Platform e The Cisco Unified Communications Manager Business Edition software suite is supported on the Cisco MCS 7828 Unified Communications Manager Business Edition Appliance For more information please refer to the data sheet located at http www cisco com en US products hw voiceapp ps378 products data sheets list html System Capacity Table 1 lists the system capacities supported by Cisco Unified Communications Manager Business Edition For detailed design guidance please refer to the Solutions Reference Network Design SRND guides located at http www cisco com go srnd Table 1 System Capacity Attribute Capacity Maximum number of users 500 Maximum number of mailboxes and voicemail ports 500 mailboxes and 24 voicemail ports Number of remote sites 20 centralized call processing with Cisco Unified Survivable Remote Site Telephony SRST User and Administrator Features For a summary of user and administrator
19. sages through an integrated player enabled by a plug in instead of having to launch a media player 1992 2009 2010 Cisco and or its affiliates All rights reserved This document is Cisco Public Information Page 4 of 8 Data Sheet oT e Cisco Unified Communications Manager Business Edition now supports Lightweight Directory Access Protocol LDAP synchronization and authentication The application can now synchronize with corporate directories to allow easy user lookup provisioning and authentication e The import export tool has been updated to allow administrators to export the complete set of Cisco Unified Communications Manager data making it easier to copy the configuration onto another device for testing and troubleshooting e Currently Cisco Unified Communications Manager Business Edition supports up to 20 Cisco Unified SRST sites using a centralized call processing model The new release introduces support for a multisite distributed call processing deployment model that allows connection of an autonomous Cisco Unified Communications Manager Business Edition system to other autonomous Cisco Unified Communications Manager Business Edition sites or autonomous Cisco Unified Communications Manager clusters Connection is through inter cluster or SIP trunks or to Cisco Unified Communications Manager Express sites with H 323 or SIP trunks in a manner that is consistent with the maximum number of voice gateways and trunks supported in a
20. voice recognition functions with Cisco Unified Communications Manager Business Edition to provide continuous global access to calls and messages Cisco Unity Connection advanced convergence based communication services allow you to use natural language voice commands to place calls or listen to messages in hands free mode and to check voice messages from your desktop either through integration with your email inbox or by using a web browser Cisco Unity Connection also provides robust Automated Attendant functions including intelligent routing for incoming calls and easily customizable call screening and message notification options Features and Benefits Cisco Unified Communications Manager Business Edition inherits all the core features and functions of the Cisco Unified Communications Manager and Cisco Unity Connection applications Some of these core capabilities are highlighted here For more detail please refer to e Cisco Unified Communications Manager Version 7 1 data sheet http www cisco com en US products sw voicesw ps556 products_data_ sheets list html e Cisco Unity Connection Version 7 1 data sheet http www cisco com en US products ps6509 products data sheets list html Medium sized businesses can save money reduce power consumption and use less space by reducing the number of communications servers required Deploying fewer servers saves money on electricity and cooling and saves rack space in the equipment room wiring closet o
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