Cisco 32U CME Base + Cue-Phone FL w/ 8FXO+1VIC
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1. Default system configuration Although packaged to support various deployment configurations the solution comes with a Cisco Smart Assist predefined configuration from the factory allowing for rapid deployment of the product in the field Preassigned phone extensions Dial plan Voice and data VLANs Firewall settings With the appropriate licensed base platform expanding the system is easy simply connect the companion Cisco Catalyst Express 520 Switch and connect phones to the new PoE Ethernet ports Integrated voicemail and Automated Attendant Voice messaging raises the level of professionalism productivity and customer service available to small business customers with built in Automated Attendant and advanced voicemail capabilities With Professional Automated Attendant all calls can be handled efficiently and reliably 24 hours a day Callers can dial by extension number of the group or person they are trying to reach or use the Dial by Name feature when they do not know a specific extension Voicemail extends your organization s productivity by allowing employees to access messages at any time from any telephone Both internal and external calls to a busy or unattended phone are forwarded to the user s voicemail box and are greeted with the user s personalized greeting Integrated messaging allows you to check your voicemail using Internet Mail Access Protocol IMAP email clients including Microsoft O2. Limited 1 Year Hardware Warranty For details about the Cisco Unified Communications 500 Series limited 1 year hardware warranty visit http www cisco com en US products prod_ warranties item09186a00800df3b2 html For More Information For more information about the Cisco Unified Communications 500 Series visit http www cisco com go uc500 or contact your local Cisco account representative Cisco Partners can also visit http Awww cisco com web partners sell smb products sbcs html Ajia Americas Headquarters Asia Pacific Headquarters Europe Headquarters C S C o Cisco Systems Inc Cisco Systems USA Pte Ltd Cisco Systems International BV i San Jose CA Singapore Amsterdam The Netherlands Cisco has more than 200 offices worldwide Addresses phone numbers and fax numbers are listed on the Cisco Website at www cisco com go offices CCDE CCENT Cisco Eos Cisco Lumin Cisco StadiumVision the Cisco logo DCE and Welcome to the Human Network are trademarks Changing the Way We Work Live Play and Learn is a service mark and Access Registrar Aironet AsyncOS Bringing the Meeting To You Catalyst CCDA CCDP CCIE CCIP CCNA CCNP CCSP CCVP Cisco the Cisco Certified Internetwork Expert logo Cisco IOS Cisco Press Cisco Systems Cisco Systems Capital the Cisco Systems logo Cisco Unity Collaboration Without Limitation EtherFast EtherSwitch Event Center Fast Step Follow Me Browsing FormShare GigaDrive HomeLi
3. Consultative and blind e Call Waiting Eight party impromptu conferencing e Computer telephony integration CTI with Microsoft Dynamics CRM Outlook or Salesforce com CRM using Cisco IOS Software Telephony Services Provider TSP Directory services using XML Hunt groups Sequential circular and longest idle Hunt group dynamic log in and log out Hunt groups statistics Daily and hourly Intercom Meet Me Conferencing MOH Internal or external source Night Service Bell or Call Forwarding Overlay extensions for enhanced call coverage Called name display for overlay extensions Paging Internal through IP phones or to external system Per call caller ID blocking Secondary dial tone Additional system speed dial option through XML service Time of day and day of week call blocking Customizable called name display Basic automatic call distributor B ACD three queues with Automated Attendant and call statistics Display of number of calls in queue on IP phone Agent log in and log out of B ACD hunt group Secure voice IP phone certificate authentication and provisioning plus secure device signaling using Transport Layer Security TLS For additional information about Cisco Unified Communications Manager Express features please visit http Awww cisco com go ccme Integrated voicemail and Automated Attendant solution using Cisco Unity Express e Complete yet concise telephony user interface TUI tutorial Takes th
4. 03 Part ACIF S002 ACIF S003 ANZ PTC200 ISDN BRI S T voice and data BC TIA 968 A3 CS 03 Part VI e TBR3 ACIF S031 ANZ PTC200 MPMHAPT Japan Digital e FXO TIA 968 A3 CS 03 Part e TBR21 MPMHAPT Japan Analog ACIF S002 ACIF S003 ACIF S004 ANZ PTC200 MOH interface ACIF S038 ACIF S004 TIA 464C Available with Cisco Unity Express 2 3 only 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 10 of 14 Data Sheet a Modular Support Table 6 lists available modules and interface cards supported in the open slot Table 6 Modules and Interface Cards Supported in the Open Slot Feature Benefit VIC 4FXS DID VIC3 4FXS DID 4 port VIC FXS DID VIC2 FXS 2 port VIC FXS VIC2 2FXO 2 port VIC FXO universal VIC3 2FXS DID 2 port VIC FXS DID VIC2 4FXO 4 port VIC FXO universal VIC2 2BRI NT TE 2 port VIC card BRI NT and TE VWIC2 1MFT T1 E1 1 port VWIC T1 E1 for voice ISDN PRI and CAS data is not supported WLAN Specifications Table 7 lists the WLAN specifications of the Cisco Unified Communications 500 Series Table 7 WLAN Specifications Feature Description WLAN hardware e 802 11b g Automatic rate selection for 802 1 1b g RP TNC connectors for field replaceable external antennas antenna options for extended coverage Antenna diversity Indoor range 1 Mbps at 320 ft 97 54m
5. 8 PSTN FXO 4 Analog ports FXS 8 PoE ports 1 VIC slot for expansion Feature licenses for user configurations of call control voicemail and Cisco Unified IP Phones Note requires a twenty four 24 port Cisco Catalyst Express 520 switch UC520 24U 4BRI K9 e 24 User configuration with 4 BRI trunks BRI 4 Analog ports FXS 8 PoE ports 1 VIC slot for expansion Feature licenses for call control voicemail and Cisco Unified IP Phones Note requires a twenty four 24 port Cisco Catalyst Express 520 switch UC520 32U 8FXO K9 e 32 User configuration with 8 PSTN trunks FXO 4 Analog ports FXS 8 PoE ports 1 VIC slot for expansion Feature licenses for user configurations of call control voicemail and Cisco Unified IP Phones Note requires a twenty four 24 port Cisco Catalyst Express 520 switch UC520 32U 4BRI K9 e 32 User configuration with 4 BRI trunks BRI 4 Analog ports FXS 8 PoE ports 1 VIC slot for expansion e Feature licenses for call control voicemail and Cisco Unified IP Phones Note requires a twenty four 24 port Cisco Catalyst Express 520 switch UC520 48U 12FXO K9 e 48 User configuration with 12 PSTN trunks FXO 4 Analog ports FXS 8 PoE ports e Feature licenses for user configurations of call control voicemail and Cisco Unified IP Phones Note requires two twenty four 24 port Cisco Catalyst Express 520 switch UC520 48U 6BRI K9 48 User configuration with 6 BRI trun
6. a Automated Attendant Up to five Automated Attendants per system Standard dial by name and dial by extension Automated Attendant Holiday schedules and calendar Business hours schedule Script editor Graphical scripting tool that creates customized Automated Attendant menu flows Support for time of day and day of week routing Unlimited menu items and unlimited nesting Administration through telephony Ability to record Automated Attendant prompts from phone or computer Capability to create and manage broadcast messages Ability to record spoken names for remote users Emergency alternate greeting Alerts callers to temporary schedule changes due to snow holidays etc For additional information about Automated Attendant features please visit http Awww cisco com go cue Configuration and Preconfigured to allow for connection of phones and PSTN lines to start using system upon management startup Automatic assignment of extensions and voicemail boxes for phones for ease of deployment and future phone additions Extension assigner that allows replacement of phones using simple easy to follow voice prompts Windows GUl based Cisco Configuration Assistant for complete system setup customization and management included Simple Network Management Protocol SNMP support with Cisco Unified Operations Manager or third party management consoles For additional information about Cisco Configuration Assistant please visit htt
7. address all your business needs thereby simplifying management maintenance and operations and delivering a lower total cost of ownership TCO e Sophisticated key system and private branch exchange PBX capabilities Small businesses have different workflows and require specialized features to support their work practices The Cisco Unified Communications 500 Series delivers a robust set of telephony features for the small office and delivers unique value added capabilities through XML These capabilities which cannot be delivered by traditional systems enhance the productivity of the end user and the business e Remote maintenance and troubleshooting You can use the industry standard Cisco IOS Software command line interface CLI or user friendly GUI to configure and administer the Cisco Unified Communications 500 Series system The Cisco Unified Communications 500 Series appliance offers the feature set available with Cisco Unified Communications Manager Express 4 2 and Cisco Unity Express 3 0 Note Cisco Unified IP Phone 500 Series work exclusively with the Cisco Unified Communications 500 Series for Small Business and cannot be used with other Cisco call processing platforms Cisco Configuration Assistant Release 1 6 and Cisco IOS Software Release XW7 are required in order for these new phone types to be recognized by the Unified Communications 500 Series Table 2 summarizes the unified communications features 2008 Cis
8. 0 Series include e Cisco Unified Communications Manager Express for call processing of Cisco Unified IP phones providing a phone system rich in features e Cisco Unity Express for voice messaging and Automated Attendant to help improve communication among employees and with customers e An integrated 8 port Power over Ethernet PoE local area network LAN switch e Network security functions including Cisco IOS Firewall which protects the wide area network WAN entry point into your network and virtual private network VPN which gives up to 10 remote users highly secure access to your network e Optional integrated wireless LAN WLAN capability on some models or external access points and Cisco Wireless LAN Controller Modules to enable mobile networking which can help increase employee flexibility and productivity e Cisco Configuration Assistant so you can easily configure devices and technologies including unified communications phones and software switching routing security and wireless e Optional remote system monitoring capabilities The devices also support e Cisco Unified IP phones including wireless handsets and Session Initiation Protocol SIP phones e Cisco Unified CallConnectors for integration with Windows PC applications including Microsoft Outlook Internet Explorer Microsoft Dynamics CRM or Salesforce com CRM e An ability to expand switching capabilities through a connection to Cisco Catalyst Expres
9. 00 ft 1800m 87 8F 31T at 6 000 ft 1800m 77F 25 at 10 000 ft 3000m 77 F 25 at 10 000 ft 3000m 34 7F 1 5 per 1 000 ft 34 7F 1 5 per 1 000 ft Dimensions H x W x D 2 625 x 10 5 x 11 05 in 3 5 x 17 5 x 14 in 6 67 x 26 67 x 28 07 cm 8 89 x 44 45 x 35 56 cm Power supply dimensions 1 7x4x7 5in Internal power supply H x W x D 4 3 x 10 16 x 19 05 cm Rack height 1 5 rack unit RU 2Rus Weight fully configured 8 Ib 3 63 kg 14 5 Ib 6 58 kg Power supply weight 3 Ib 1 36 kg Internal Noise level minimum and Normal operating temperature Normal operating temperature maximum lt 78F 25 6 34 dBA lt 90F 32 2 44 dBA gt 78 F 25 6 through lt 104F 40 37 53 dBA at maximum fan speed dBA gt 104F 40 42 dBA Regulatory Compliance IEC 60950 1 AS NZS 60950 1 CAN CSA C22 2 No 60950 1 EN 60950 1 UL 60950 1 Safety EN 55024 EN 300 386 EN 61000 6 2 EN 50082 1 EN 55024 CISPR 24 Immunity 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 9 of 14 Data Sheet EMC FCC Part 15 ICES 003 EN55022 CISPR 22 AS NZS CNS13438 VCCI V 3 EN 55024 EN 300 386 EN 61000 3 2 EN 61000 3 3 EN 50082 1 EN 55024 CISPR 24 EN 61000 4 2 EN 61000 4 3 EN 61000 4 4 EN 61000 4 5 EN 61000 4 6 EN 61000 4 8 EN 61000 4 11 EN 61000 6 2 TELCOM FXS DID TIA 968 A3 CS
10. Afeafe CISCO Data Sheet Cisco Unified Communications 500 Series for Small Business For businesses that want to enhance how you reach serve and retain customers Cisco introduces the Cisco Smart Business Communications System This affordable system gives your staff anytime anywhere access to business information and applications making it easier than ever to communicate with customers and each other Product Overview Cisco Unified Communications 500 Series for Small Business a critical part of the Cisco Smart Business Communications System is an affordable appliance that provides voice data voicemail Automated Attendant video security and wireless capabilities while integrating with existing desktop applications such as calendar e mail and customer relationship management CRM programs This easy to manage platform supports up to 50 users and flexible deployment options based on your needs a wide array of IP phones public switched telephone network PSTN interfaces and Internet connectivity Figure 1 Figure 1 Cisco Unified Communications 500 Series 8 and 16 User Configuration Figure 2 Cisco Unified Communications 500 Series 24 and 32 User Configuration 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 1 of 14 Data Sheet a Figure 3 Cisco Unified Communications 500 Series 48 User Configuration Components of the Cisco Unified Communications 50
11. Remote teleworker IP phone support Dynamic Hunt Group Join or Leave Support for fax machines on FXS ports using H 323 Skinny Client Control Protocol SCCP and SIP XML application services on Cisco Unified IP phone displays Station to station video telephony using Cisco Unified Video Advantage or Cisco Unified IP Phone 7985G endpoints PSTN interfaces and features Analog FXO Loop and Ground Start Basic Rate Interface BRI support for several switch types currently supported in Cisco IOS Software T1 E1 for PSTN Connectivity Caller ID name and number Automatic Number Identification ANI Direct inward dialing DID Direct outward dialing Dedicated trunk mapping to phone button H 323 trunks with H 450 support H450 12 automatic detection of H 450 support for remote H 323 endpoints H 323 to H 323 Hairpin Call Routing for non H 450 compliant H 323 endpoints e SIP trunks and RFC 2833 support Transcoding G 711 and G 729a 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 5 of 14 Data Sheet o o O System calling features e Account codes and call detail record CDR field entry e Callback Busy Subscriber Camp On Per phone call coverage rules e Call Hold and Retrieve e Call Park Personal and directed e Call Park Recall e Call Park Assign to Extension e Call Pickup Directed e Call Pickup Local Group e Call Pickup Explicit Group e Call Transfer
12. SL UC520 16UPG Software license upgrade from 8 to 16 users SL UC520 32UPG Software license upgrade from 24 to 32 users available June 2008 SL UC520 24 48UPG Software license upgrade from 24 to 48 users available June 2008 SL UC520 48UPG Software license upgrade from 32 to 48 users Note Software upgrades require Cisco IOS Software Release XW6 and above on the Cisco Unified Communications 500 Series and Cisco Configuration Assistant 1 5 and above Cisco SMARTnet Service for SBCS Simple Secure and Affordable Cisco SMARTnet Service for SBCS offers a complete service program for small businesses with as many as 48 users that delivers rapid resolution with a simplified contract that s right for your business Designed for small and medium sized businesses Cisco SMARTnet for SBCS helps protect and secure your data voice and wireless IT assets Choose from a range of service delivery options according to your preferences and needs with a cost effective flexible service plan that includes full voicemail coverage software upgrades and updates and around the clock telephone and Web based support Options include 2 hour 4 hour or next business day advance hardware replacement for rapid issue resolution and a choice of service levels that correspond to the importance of your network to your business Delivered by your trusted partner and backed by Cisco this industry leading support solution is simple affordable and complete
13. Wireless Ethernet Compatibility Alliance WECA interoperability Default antenna gain 2 2 dBi WLAN software Options to maximize throughput or maximize range Software configurable transmit power Wireless Multimedia WMM certification Service Set Identifier SSID globalization WLAN security 802 1X 802 11e WPA and AES WPA2 EAP authentication Cisco LEAP PEAP and Extensible Authentication Protocol Flexible Authentication via Secure Tunneling EAP FAST e Static and dynamic WEP e Temporal Key Integrity Protocol Simple Security Network TKIP SSN encryption e MAC authentication and filter e User database for survivable local authentication using LEAP and EAP FAST e Configurable limit to the number of wireless clients e Configurable RADIUS accounting for wireless clients e Preshared keys PSKs e Workgroup Bridge Association SSIDs and Service Set 3 Identification List SSIDL Wireless VLANs 3 Encrypted wireless VLANs 3 Multiple Basic SSIDs 1 MBSSIDs 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 11 of 14 Data Sheet oT Localization The Cisco Unified Communications 500 Series supports the localization available on Cisco Unified Communications Manager Express 4 2 and Cisco Unity Express 3 0 Table 8 summarizes the localization supported on the platform Table 8 Localization Support L
14. anguage Variation Phone Prompts Cadences and Voicemail Prompts Network Tones English United States Y Y German Y Y French European Y Y Spanish European Y N Italian Y Y Portuguese Brazilian N Y Spanish Latin American N Y Danish Y Y English British Y Y Japanese Y Y Spanish Mexican N Y French Canadian N Y Chinese Mandarin Y Y Korean Y Y Note Additional languages may be supported on Cisco Unified IP phones for more information visit http www cisco com go ipc Ordering Information To order find a Cisco Partner near you http www cisco com go partnerlocator Table 9 Ordering Information Part Number Description UC520 8U 4FXO K9 8 User configuration with 4 PSTN trunks FXO 4 Analog ports FXS 8 PoE ports 1 VIC slot for expansion e Feature licenses for call control voicemail and Cisco Unified IP Phones UC520W 8U 4FXO K9 8 User configuration with 4 PSTN trunks FXO 4 Analog ports FXS 8 PoE ports 1 VIC slot for expansion Integrated Wireless e Feature licenses for call control voicemail and Cisco Unified IP Phones UC520 8U 2BRI K9 8 User configuration with 2 BRI trunks BRI 4 Analog ports FXS 8 PoE ports 1 VIC slot for expansion e Feature licenses for call control voicemail and Cisco Unified IP Phones UC520W 8U 2BRI K9 8 User configuration with 2 BRI trunks BRI 4 Analog ports FXS 8 PoE ports 1 VIC slot for expansion Integrated Wireless e Fea
15. co Systems Inc All rights reserved This document is Cisco Public Information Page 4 of 14 Data Sheet o O Table 2 Cisco Unified Communications 500 Series for Small Business Features Feature Benefit End user phone features e Multiline appearances on phone e Attendant console functions using Cisco Unified IP Phone Expansion Module 7914 or PC based attendance console e Fast Transfer Blind or consult Busy Lamp Field e Silent ringing options e Automatic line selection for outbound calls e Call Forward on Busy No Answer and All e Call Forward All restriction control Do Not Disturb DND Feature ring with DND set IP phone display of DND state Dial plan pattern load on SIP phones Diversion of calls directly to voicemail Customization of soft keys Enable and disable Call Waiting notification per line Call Waiting with overlay Directory Number Call Waiting Ring Dual line appearances per button After hours toll bar override Auto answer with headset European date formats Hook flash passthrough across analog PSTN trunks Idle URL Periodically pushes messages or graphics on IP phones Last Number Redial Local Name Directory Lookup On Hook Dialing Station Speed Dial with configuration changes from IP phone System Speed Dial for 10 000 numbers Silent and Feature Ring options SIP based Line Side Subscribe providing basic presence of phone status Access features using soft keys or feature access codes
16. e user step by step through the mailbox setup process minimizing the need for administrator assistance saving time and money Full range of commonly used voicemail features Comprehensive voicemail feature set Replying forwarding saving messages message tagging for privacy or urgency alternate greetings pause fast forward and rewind and envelope information Networking Voice Profile for Internet Mail VPIM protocol to communicate with other Cisco messaging platforms Distribution lists and broadcast messages Public and private distribution list function and broadcast messaging capability General delivery mailboxes GDMs Multiple GDM voicemail boxes for designated team members Ability for subscribers to recover a message if it is inadvertently deleted Ability to share the user interface menu structure and commands with other Cisco voice messaging products Personal operator Configurable alternate telephone number per voice mailbox for zero out option Voicemail access using IMAP integration with Microsoft Outlook Outlook Express or Lotus Notes Cisco Unified IP phone voicemail and mailbox settings access using Cisco Unity Express VoiceView Express XML application For additional information about voicemail features please visit http www cisco com go cue Voice messaging 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 6 of 14 Data Sheet
17. es and Benefits The 8 and 16 user models of the Cisco Unified Communications 500 Series support an optional integrated WLAN access point for highly secure WLAN connectivity Note The 24 32 and 48 user models do not support an optional integrated WLAN access point These models can use the Cisco 521 Wireless Express Access Point and the Cisco 526 Wireless Express Mobility Controller to enable WLAN functions Table 4 summarizes wireless features 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 7 of 14 Data Sheet a Table 4 Wireless Features and Benefits Feature Benefit WLAN connectivity The 802 1 1b g integrated access point available only on the 8 and 16 user Cisco Unified Communications 500 Series models can be used to provide integrated WLAN connectivity to mobile clients voice and data resulting in mobility and enhanced productivity for users The integrated 802 11b g access point in the Cisco Unified Communications 500 Series supports up to 54 Mbps connections Cordless WLAN IP phones allow users to be mobile and more productive Enhanced security Enhanced security is provided with support for Wi Fi Protected Access WPA and WPA2 including authentication with 802 1x and Cisco LEAP Protected Extensible Authentication Protocol PEAP dynamic Wired Equivalent Privacy WEP or static WEP WLAN VLANs and 802 1q e are also supported these features prioritize vo
18. ice and video traffic with queuing Employee and guest WLAN access is through separate VLANs Product Hardware Specifications Table 5 lists the Cisco Unified Communications 500 Series chassis specifications Table 5 Specifications of Cisco Unified Communications 500 Series Cisco Unified Cisco Unified Communications 520 Communications 500 Series System 8 and 16 user configuration Cisco Unified Communications 520 System 24 32 and 48 user configuration Packaging Type Desktop or wall mount Rack mount Product Architecture DRAM e Cisco IOS Software 256 MB e Voice messaging 512 MB Compact Flash memory Cisco IOS Software 128 MB e Voice messaging 1 GB Compact Flash Onboard Ethernet ports e Eight 10 100 Mbps LAN e One 10 100 WAN uplink e One 10 100 Ethernet expansion port Voice expansion slots 1 voice interface card VIC slot to support Cisco VIC modules listed in Table 6 for voice and fax MOH Single 3 5 mm audio port Integrated hardware based Yes encryption Integrated inline PoE ports 8 built in PoE ports FXS and DID ports 4 built in FXS ports DID is available via additional module listed in table 6 below PSTN interfaces 4 to 12 FXO ports or 2 to 6 BRI ports VIC slot can be used to add interfaces in some FXO BRI or T1 E1 configurations Fixed 48 user configuration is also available with integrated T1 E1 interface Accessory T1 E1 VWIC interface ca
19. ks BRI 4 Analog ports FXS 8 PoE ports e Feature licenses for call control voicemail and Cisco Unified IP Phones Note requires two twenty four 24 port Cisco Catalyst Express 520 switch UC520 48U T E F K9 48 User configuration with a T1 E1 interface 4 additional PSTN trunk ports FXO 4 Analog ports FXS 8 PoE ports 1 VIC slot for expansion Feature licenses for user configurations of call control voicemail and Cisco Unified IP Phones Note requires two twenty four 24 port Cisco Catalyst Express 520 switch UC520 48U T E B K9 48 User configuration with a T1 E1 interface 2 additional BRI trunk ports 4 Analog ports FXS 8 PoE ports 1 VIC slot for expansion Feature licenses for user configurations of call control voicemail and Cisco Unified IP Phones Note requires two twenty four 24 port Cisco Catalyst Express 520 switch License based upgrades are now orderable for the Unified Communications 500 Series models This allows upgrades from the 8 user desktop form factor version to the 16 user version In addition the 32 user system available in the 19 inch rack mount form factor can be upgraded to a 48 user system Upgrades from 24 users to 32 and 48 users are targeted for June 2008 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 13 of 14 Data Sheet o CE Table 10 License Based Upgrades Part Number Description
20. nk Internet Quotient IOS iPhone iQ Expertise the iQ logo iQ Net Readiness Scorecard iQuick Study IronPort the IronPort logo LightStream Linksys Media Tone MeetingPlace MGX Networkers Networking Academy Network Registrar PCNow PIX PowerPanels ProConnect ScriptShare SenderBase SMARTnet Spectrum Expert StackWise The Fastest Way to Increase Your Internet Quotient TransPath WebEx and the WebEx logo are registered trademarks of Cisco Systems Inc and or its affiliates in the United States and certain other countries All other trademarks mentioned in this document or Website are the property of their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 0804R Printed in USA C78 393042 04 04 08 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 14 of 14
21. p www cisco com go configassist For additional information about Cisco Monitor Director and Cisco Monitor Manager please visit http www cisco com go sbnm Network Security Features and Benefits Security is a fundamental part of the Cisco Unified Communications 500 Series Table 3 summarizes the security features Table 3 Secure Networking Features and Benefits Feature Benefit Cisco IOS Firewall Sophisticated security and policy enforcement provides features such as stateful application based filtering context based access control CBAC per user authentication and authorization real time alerts and transparent firewall Cisco Easy VPN and SSL The Cisco Unified Communications 500 Series eases administration and management of point VPN to point VPNs by actively pushing new security policies from a single headend to remote sites Note Maximum of 10 VPN tunnels are supported on the platform Standard 802 1x support Standard 802 1x applications require valid access credentials that make unauthorized access to on integrated switching protected information resources and deployment of unsecured wireless access points more difficult Network Address NAT simplifies and reduces costs associated with global IP address allocation and management Translation NAT Only a single registered IP address is required to support all users on an entire LAN infrastructure Wireless Support Featur
22. rd Available for use in the 8 16 24 and 32 user UC500 models VIC slot can be used to add this T1 E1 interface card Console port up to 115 2 1 kbps Voicemail ports 6 ports for voicemail and Automated Attendant Deployment Options Desktop wall mount and rack mount rack 19 in 48 26 cm rack mount mount requires an optional rack mount bracket Power Requirements Power supply External Internal AC input voltage 100 to 240 VAC 100 to 240 VAC AC input frequency 50 to 60 Hz 50 to 60 Hz AC input current 4 to 2A 100 to 240V 3 to 1 5A 100 to 240V AC input surge current 50 to 100A 100 to 240V 30 to 60A 100 to 240V 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 8 of 14 Data Sheet a Maximum inline power 82W 82W distribution Power dissipation AC without 80W 95W IP phone support 90W including external adapter Power dissipation AC with IP 175W 200W phone support for IP phones 190W including external adapter Environmental Specifications Operating temperature 32 to 104F 0 to 40 32 to 104F 0 to 40 Operating humidity 10 to 85 noncondensing operating 5 to 95 noncondensing nonoperating Nonoperating temperature 4 to 149F 20 to 65 4 to 149F 20 to 65 Operation altitude 104F 40 at sea level 104F 40 at sea level 87 8F 31T at 6 0
23. ream that is played to PSTN and VoIP G 711 or G 729 callers who are placed on hold reassuring the callers that they are still connected to the called party Deployment options Depending on the configuration the Cisco Unified Communications 500 Series can be deployed as a desktop unit wall mounted or installed in a standard 19 inch 48 26 cm rack with an optional rack mount kit Unified Communications Features IP telephony is currently experiencing tremendous growth accelerated by access to value added features and applications that only IP telephony can provide to the end user Additionally the cost benefits of converging data voice and video on a single network are adding to the rapid acceptance of this technology Because it is integrated into a single system Cisco Unified Communications 500 Series for Small Business enhances the advantages of convergence by offering the following benefits 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 3 of 14 Data Sheet e Cost effective operations through a single integrated voice and data platform for all small office needs This highly reliable platform provides robust QoS and the right level of security encryption and firewall to deliver enhanced VPN services to meet small business needs The system delivers integrated IP telephony voicemail and Automated Attendant functions allowing you to deploy one device to
24. s 520 Series Switches which provide an additional 8 to 24 ports Architecture Features and Benefits The Cisco Unified Communications 500 Series integrates voice data video security wireless and management into one platform It brings unified communications to small businesses and organizations by providing a simplified affordable solution that is easy to configure deploy and manage By combining call control messaging and mobility into one device the Cisco Unified Communications 500 Series eliminates the added costs of multiple servers and provides a solution that is easy to set up and manage at a lower price point Table 1 summarizes the features and benefits of the Cisco Unified Communications 500 Series 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 2 of 14 Table 1 Data Sheet a Platform Features and Benefits Feature Benefit Solution packaging The solution offers various fixed configurations eliminating the guesswork from configuration Each configuration is equipped with the appropriate number of feature licenses for call processing voicemail and Cisco Unified IP phones simplifying the product structure A modular slot is available in most of the configurations allowing expansion of the system with additional PSTN or analog station interfaces The appropriate number of fixed digital signal processors DSPs is packaged with each configuration
25. ture licenses for call control voicemail and Cisco Unified IP Phones UC520 16U 4FXO K9 16 User configuration with 4 PSTN trunks FXO 4 Analog ports FXS 8 PoE ports 1 VIC slot for expansion e Feature licenses for call control voicemail and Cisco Unified IP Phones Note requires an eight 8 port Cisco Catalyst Express 520 switch Available with Cisco Unity Express 2 3 only 2008 Cisco Systems Inc All rights reserved This document is Cisco Public Information Page 12 of 14 Data Sheet a UC520W 16U 4FXO K9 e 16 User configuration with 4 PSTN trunks FXO 4 Analog ports FXS 8 PoE ports 1 VIC slot for expansion Integrated Wireless Feature licenses for call control voicemail and Cisco Unified IP Phones Note requires an eight 8 port Cisco Catalyst Express 520 switch UC520 16U 2BRI K9 16 User configuration with 2 BRI trunks BRI 4 Analog ports FXS 8 PoE ports 1 VIC slot for expansion e Feature licenses for call control voicemail and Cisco Unified IP Phones Note requires an eight 8 port Cisco Catalyst Express 520 switch UC520W 16U 2BRI K9 e 16 User configuration with 2 BRI trunks BRI 4 Analog ports FXS 8 PoE ports 1 VIC slot for expansion Integrated Wireless Feature licenses for call control voicemail and Cisco Unified IP Phones Note requires an eight 8 port Cisco Catalyst Express 520 switch UC520 24U 8FXO K9 e 24 User configuration with
26. utlook Outlook Express or Lotus Notes You can also access voicemail features using the XML display on Cisco Unified IP phones Ethernet connectivity with quality of service QoS Ethernet connectivity is provided for IP phones or wireless access points by PoE ports that provide connectivity speeds for up to 1OOBASE T Ethernet technology without the need for additional power modules Most Cisco Unified IP phones include a 10 100 switch with QoS to provide PC desktop connectivity to the network Optimized QoS is provided for IP phone and desktop configurations The QoS level helps ensure that voice over IP VoIP traffic takes precedence Voice and data traffic have separate VLANs Port security limits unauthorized access to the network Power failover A power failover feature on the base configuration allows access to the PSTN line if a power outage occurs When power is lost the first foreign exchange office FXO PSTN trunk is directly connected to foreign exchange station FXS analog port allowing for calls to be placed and received Recorded announcements for callers Music on Hold MOH The process for providing customized MOH announcements is simplified with a dedicated MOH port allowing small business owners to play recorded announcements to their callers by simply plugging the audio source into the provided 3 5 mm mini jack You can also use wav files stored on flash memory of the system MOH is an audio st
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