APC SY40K40F uninterruptible power supply (UPS)
Contents
1. Input Output Chassis Svstem ID Card Battery Monitor Card Display Computer Interface Card Documentation Storage Tray Bypass Static Switch Module XR Communication Card 4 Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C Overview of System Components Weights UPS empty Power Module Battery Module 600 Ib 275 kg 60 Ib 26 kg 4 x 50 Ib 4 x 23 kg Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C 5 Operation The PowerView is the user control interface to the UPS It is used to configure and monitor the system set alarm thresholds and provide audible and visual alarms Five navigation keys are used to Four LED indicators select and open menu items report the operational access information change system status of the UPS Liquid crystal parameters and launch context display LCD sensitive help Chrg 100 Load 000 120Vin 000Vout 60Hz Runtime 0Ohr 30m LOAD ON LED When green the Symmetra PX UPS is providing power to the load equipment B ON BATT LED When yellow power is flowing from the batteries to the Power Modules BYPASS LED When yellow power to the load is being supplied through the Bypass Static Switch O FAULT LED When red a fault condition exists LCD Display alarms status data instructional help and configuration items UP and DOWN navigation keys Selects menu2. amp Maintenance Guide 990 4104C 11 Operation Output Frequency Set the desired output frequency Alarms Redundancy The state of redundancy that will trigger an alarm Choices are N 0 an alarm will occur only when there is more load than all functioning power modules can support N 1 an alarm will occur when there are no spare power modules in good condition N 2 an alarm will occur when there is only one functioning power module Load When the load is greater than this threshold an alarm will sound Runtime When the UPS time duration for powering the load is less than this threshold an alarm will sound This alarm is the result of an increase in load or a decrease in battery capacity Bypass Set the conditions in which the UPS will automatically go into bypass operation Copy Copy the UPS settings Other Self Test Set the UPS to perform a self test automatically at periodic intervals USP ID Type in a unique name for the UPS Vout Reporting Set the reporting to the number of the tap to which the most significant load is wired on the output transformer Output Set the UPS output voltage BatFrAmpHour Set the Ampere Hour rating of external battery enclosures that are not APC Symmetra PX Battery Enclosures Accessories screen Control Logging Status Display Setup Diags Accessories Help Top Level Menu From the Accessories screen you can view the status of APC accessories
3. 4104C The input voltage V output voltage V and output current A for each phase Operation Status screen 2 load assuming no redundancy Status screen 3 load allowing for n redundancy Status Screen 4 Frequencies Status screen 5 Batt Voltage Batt Capacity Runtime Batts Bad Status screen 6 Capacity kVA Fault Tolerance Total Pwr Modules Bad Pwr Modules Status screen 7 Alarm Thresholds Fault Tolerance n 0 Runtime hr min load kVA Status screen 8 Percentage of the load in relation to the total capacity of all power modules Percentage of the load allowing for the redundancy in your system The input and output frequency in hertz Hz Actual voltage of the DC bus volts Percentage of battery capacity available The available runtime for battery operation in hours and minutes The number of installed battery modules The number of failed battery modules The system load capacity The configured redundancy for your UPS n 0 n 1 n 2 The number of power modules installed The number of failed power modules installed Settings configured for the thresholds that trigger alarms The alarm threshold for reduced redundancy The alarm threshold for reduced runtime Alarm indication of exceeded load 10 Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C Self Test Lst Xfr Status IM RIM Set up functions Operation Status of the
4. 800 800 4272 Canada toll free Latin America us Ses Europe Middle East 353 91 702000 Africa Ireland Japan 0 35434 2021 Australia New Zealand 61 2 9955 9366 South Pacific area Australia Local country specific centers go to www apc com support contact for contact information Contact the APC representative or other distributor from whom you purchased your APC product for information on how to obtain local customer support Entire contents copyright 2006 American Power Conversion Corporation All rights reserved Reproduction in whole or in part without permission is prohibited APC the APC logo and Symmetra are trademarks of American Power Conversion Corporation All other trademarks product names and corporate names are the property of their respective owners and are used for informational purposes only ic DAA did
5. Switch Module can be removed to gain access Note Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C 35 System Re Start Procedure O Utility Power ON e Batterv Enclosure Switch ON e Svstem Enable Switch ON A a 9 il Wait approximately 30 seconds for system to boot up Display will show a fault if Power Module Locking Latch is not engaged Note Press until you get to the Top Level Status Screen which provides you with basic system status information Chrg 100 Load 000 120Vin 000Vout 60Hz Runtime 00hr Om Top Level Status Screen O Press Enter to open the Top Level Menu screen This screen is the launching pad to command configure and monitor the system Control Logging Status Display Setup Diags Accessories Help Top Level Menu O Press the down UJ key and then the enter key to select Status Verify that all power battery and intelligence modules are detected by the system and are functioning correctly by scrolling down V JJ and reviewing all status screens Please note that the intelligence modules are monitored under the Miscellaneous Status Screen submenu under Status 36 Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C System Re Start Procedure Bat Voltage 215V Bat Capacity 100 0 Runtime Olhr 30min 16 Batts O0Bad Typical Status Screen If a problem is
6. connected to the UPS 12 Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C Logging screen Operation Control Logging Status Display Setup Diags Accessories Help Top Level Menu The Logging screen allows you to customize the UPS log The following items are accessible from this screen View Log View Statistics Configure Logging List Event Groups Clear Log Display screens Point to an entry in the log and press the Enter key to view a description of the event The display logs the most recent 64 events View statistics of the events logged Set the type of events that are recorded in the log To log a type of event choose On View the list of event types Power Events UPS Control Events User Activities UPS Fault Events Measure UPS Events For each group press the Enter key to display the individual events listed under the group Clear all events currently stored in the log Control Logging Status Display Setup Diags Accessories Help Top Level Menu The Display screens allow you to customize the UPS display interface The following items are accessible from this screen Date Password Information Beeper Contrast Set the correct date day month year and time hour minute Protect the password against unauthorized configuration changes View the model number serial number date of manufacture and
7. if problem per sists Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C 29 Troubleshooting Module failure Display message Meaning Corrective action Battery Module Fault A Battery Module has failed and requires replacement Refer to Module Replacement Sec tion for procedures Power Module Fault A Power Module has failed and requires replacement Refer to Module Replacement Sec tion for procedures Intelligence Module Fault The Main Intelligence Module has failed and requires replacement Replace the Main Intelligence Mod ule Refer to Module Replacement Section for procedures Redundant Intelligence Module Fault The Redundant Intelligence Module has failed and requires replacement Replace the Redundant Intelligence Module Refer to Module Replace ment Section for procedures Threshold alarm 30 Display message Meaning Corrective action Redundancy Has Been Lost The UPS no longer detects redundant power modules One or more power module s have failed or the load has increased Option 1 If possible install additional power modules Option 2 Replace failed modules Refer to Module Replacement Section for procedures Option 3 Reduce the load Redundancy Is Below Alarm Limit Actual Power Module redundancy has fallen below user specified redundancy alarm threshold At least one Power Module has fai
8. last self test Information on the last transfer to battery operation General UPS status Status of the main intelligence module Status of the redundant intelligence module Display parameters are set to factory defaults Selector Control Logging Arrow Status Display Setup Diags Accessories Help Top Level Menu Changing factory default settings Set up screens o Control Logging e Settings Alarms Status Display Shutdown Bypass w Setup Diags Defaults Copy Accessories Help Output Freq Other Top Level Menu Settings Menu From the Setup screen you can select the following Shutdown Defaults Configure the following system shutdown conditions Low Batt Dur Low battery duration is the time from low battery signal to the shutdown of the load This signal is sent to the server using shutdown software PC PCNS Shutdwn Dly Shutdown delay is the time from when the UPS receives a shutdown command usually sent by a server to the shutdown of UPS power to the load equipment This delay allows load equipment to finish shutdown processes Return Dly Return delay is the amount of time the UPS needs to turn on after a power outage has ended Return Bat Cap Return battery capacity is the minimum percentage of battery capacity required for the UPS to turn the load on Return all UPS settings to their default values Symmetra PX 10 40 kW 208 V Operation
9. out while supporting it with the other hand Reverse procedure for installation of replacement Unit Display shows message saying it has registered the new Unit How to replace Cards O Loosen the 2 Phillips screws on both sides of the Card Carefully pull out the Card Reverse procedures for installation of replacement Card Display shows message saying it has registered the new card 22 Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C Module and Card Replacement How to replace Intelligence Modules One Intelligence Module can be replaced without interrupting power to the connected equipment provided a second Intelligence Module is installed and operational Note O Loosen the 2 Phillips screws on both sides of the module top of module As soon as the left side screw is loose the module will be deactivated Display shows message saying the number of Cards has been decreased O Reverse procedures for installation of replacement module How to obtain replacement Modules To obtain a replacement module contact APC Customer Support 1 In the event of a module failure the display interface may display additional fault list screens Press any key to scroll through these fault lists record the information and relay it to the customer support representative 2 If possible call APC Customer Support from a telephone that is within reach of the UPS display interface so that
10. you can gather and report additional information to the representative 3 Be prepared to provide a detailed description of the problem A representative will help you solve the problem over the telephone if possible or will give you a return material authorization RMA number If a module is returned to APC this RMA number must be clearly printed on the outside of the package A If the Symmetra PX UPS is within the warranty period repairs will be performed free of charge If it is not within the warranty period there will be a charge for repair Review APC s warranty policy See section on Warranty for more information 5 If the UPS is covered by an APC service contract have that information available and provide it to the representative Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C 23 Module and Card Replacement Replacement parts and numbers 24 Part No 40kW Enclosure Only SYCF40KF 10kW Power Module SYPMIOKF Battery Module SYBT4 Battery Unit SYBTUI Intelligence Module SYMIMA Symmetra PX Static Switch Module SYSSWAOKF System Power Supply Card SYCSPS Display and Computer Interface Card SYCDCI Battery Monitoring Card SYCBTMON Switch Gear Monitoring Card SYCSGMON System ID Card SYCSYSID XR Communication Card SYCXRCOM Web Card SNMP AP9606 Web Management Slot Card Battery Enclosure only SYCFXR8 WARNING Only trained pe
11. 0 y Return Shutdown Menu Shutdown Menu Input arrows indicate changeable options Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C 7 Operation Control functions Selector Control Logging Arrow Status Display Setup Diags Accessories Help Top Level Menu Turn load on off 0 Graceful Turn Off 1 CD e UPS LOAD IS OFF Start Runtime Cal Turn Load On a O Control Sub Menu Load Off Screen Turn into out of bypass 1 UPS into Bypass e Do Self Test UPS IS BVPASSED Simulate Power Fail l Graceful Reboot Control Menu Bvpassed Screen Additional control functions Do Self Test Simulate Power Fail Graceful Reboot Graceful Turn Off Start Runtime Cal Control screen Initiate a svstem of self tests and diagnostics Simulate a power failure Turn off and start load equipment correctly Shut down load equipment correctly Begin runtime calibration of the UPS From the Control screen you can select the following items UPS into Bypass Do Self Test Simulate Power Fail Graceful Reboot Graceful Turn Off Start Runtime Cal Turn Load On Off Place into or return from maintenance bypass operation Initiate a system of self tests and diagnostics Simulate a power failure Turn off and start load equipment in an ordinary manner Shut down load equipment in an orderly manner Begin r
12. 4104C Maintenance Bypass Operation for Installations with Optional MBP 2 Set the Symmetra PX UPS DC Disconnect Breaker and System Enable Switch to the ON position As soon as the DC Disconnect Breaker and the Svstem Enable Switch are set to the ON position the UPS transfers to Static Bvpass Operation with the load supported Note 3 If applicable set the XR Batterv Enclosure DC Disconnect Breaker to ON Q The H2 LED above the Q2 Breaker should then illuminate indicating that it is safe to operate the Q2 Breaker Note Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C 19 Maintenance Bypass Operation for Installations with Optional MBP 4 Close turn ON the Q2 Breaker on the Maintenance Bypass Panel Y H003 Q003 Maintenance Bypass Switch Q001 Q002 H002 UPS The H3 LED above the Q3 Breaker should then illuminate indicating that it is safe to operate the Q3 Breaker Note 5 Open turn OFF the Q3 Breaker on the Maintenance Bypass Panel Y H003 Q003 Q002 Maintenance Bypass Switch H002 UPS 6 As soon as the Q3 Breaker is opened the UPS will automatically return from Static Bypass operation to On line operation 20 Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C Module and Card Replacement WARNING A Oniv trained persons familiar with the construction and operatio
13. 8 Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C Module and Card Replacement ll How to replace Power Modules lees 21 How to replace Battery Units llle eee 22 How to replace Cards n bereut riip a 22 How to replace Intelligence Modules 23 How to obtain replacement Modules 23 Replacement parts and numbers lesen 24 Troubleshooting i3 3 332 5 5 de Ix A SA General Status o is 4 wee areas taa a 25 Generalfault cid 9 ja ox dex RR ERR EE ES 28 Module fail re 2 vell RUP Sea a e e a 30 Threshold alarm lerne 30 Bypass vano a a Ea ALAS a ed ea ip di 31 System Re Start if applicable leeren Secure the UPS by setting the stabilizing feet 32 Level the UPS recommended leeren 32 Module Installation 2 02 isa ase ja aa sie aj 9 LR nr cat Gom Dn n Battery Module installation llle 33 Power Module installation and securing 34 Connecting communication cables oooooooo 35 System Re Start Procedure 205 ija cce bal a ursa Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS This guide contains important instructions that should be followed when handling the UPS Battery Enclosures and Batteries Sy
14. At least 1 Battery Module 4 Battery Units is required in the Battery Enclosure and the battery configuration will need to be entered manually through the display Note Battery Module installation Q Install Battery Units in the lowest available bay 4 across Position the Battery Unit to slide in between the grooves Push completely into the UPS to ensure connection Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C 33 Module Installation Power Module installation and securing O Install Power Modules in the top 5 shelves starting from the lowest available bay Push completely into the UPS O Fasten screws using a screwdriver Engage Locking Latch Turn knob on right hand side of the UPS clockwise until arrow faces module The Power Module will not start unless the Locking Latch is engaged Q After installation and securing of the Power Modules make sure that the locking latch Na on the Bypass Static Switch Module is engaged 34 Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C Module Installation Connecting communication cables Use standard Cat 5 data cable of required length not supplied Note cee If your UPS has been installed between devices and side panels cannot be removed the Bypass Static
15. WARNING After the UPS has been electrically wired do not start it up Start up is commissioned to APC authorized personnel only For configurations including customer supplied external batteries refer to manufacturer s battery installation and maintenance instructions Total Power OFF procedure A WARNING Before electrical installation begins verify that the UPS is in the Total Power Off mode by following this procedure Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C IMPORTANT SAFETY INSTRUCTIONS O Set System Enable Switch to the STAND BY position B Set DC Disconnect to the OFF position Disconnect ALL Battery Units by removing or pulling out to Red Disconnect Line CAUTION To ensure solid stability do not pull Battery Units out beyound the Red Disconnect Line unless completely removing them from the UPS O Set utility power to the OFF or LOCKED OUT position Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C 3 Overview of System Components Intelligence Modules 2 f 6 Power Module y Bays f PowerView Display Power gt Module B Battery Module Bays l System Power Supply Cards DC Disconnect Switch System Enable Switc B Smart Slots 2 Batterv j Y Unit Web Management Card Switch Gear Monitor Card
16. d before calling APC Customer Support see rear cover Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C 31 System Re Start if applicable System start up is included with your system If you have to move your system to a new location and need a new start up remove all power modules and follow the Total Power Off procedure Raise the stabilizing feet Secure the UPS by setting the stabilizing feet After the electrical wiring has been completed secure the UPS in its final operating position Use a 13 14 mm wrench shipped with UPS to adjust all 4 stabilizing feet until pads make solid contact with the floor Level the UPS recommended Adjust stabilizing feet to level from front to back and left to right 13 14 mm wrench CAUTION Do not move the UPS after the stabilizing feet have been lowered or equipment damage may occur 32 Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C Module Installation WARNING Only APC trained personnel familiar with the construction and operation of the equipment and the electrical and mechanical hazards involved may install and remove system components CAUTION VAN Before installing any modules in the UPS ensure that the System Enable Switch is left in the STAND BY position if not see Total Power OFF procedure DC Breaker must be on to start up the system If using value line battery cabinets the n
17. er module has been added or removed from the UPS since the last time the Power ON command was used Check that all power modules are properly inserted the two fastening screws are tight and the locking latches are engaged Battery Module Quantity Atleast one Battery Module has been No corrective action necessary increased added to the system Battery Module Quantity Atleast one Battery Module has been If no Battery Modules has been decreased removed from the system removed ensure that all Battery Units are properly inserted Power Module Quantity increased At least one Power Module has been added to the system No corrective action necessary Power Module Quantity decreased At least one Power Module has been removed from the system If no Power Modules has been removed check that all power modules are properly inserted the two fastening screws are tight and the locking latch is engaged Battery Cabinet Quantity increased At least one external battery cabinet has been connected to the UPS No corrective action necessary Battery Cabinet Quantity decreased At least one external Battery Enclosure has been disconnected from the UPS Ensure that all Battery Enclosure communication cables are properly connected and that the LEDs are illuminated on the battery communication cards Low Battery The UPS is online and the battery charge is low No corrective action neces
18. heck for other alarm mes sages XR Frame Fault One of the Battery Frames has failed Contact APC Customer Support See Customer Support section Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C Troubleshooting Display message Meaning Corrective action System Not Synchro nized to AC Line System cannot synchronize to AC line and bypass mode may not be avail able if required Option 1 Decrease the sensitivity to input frequency select Startup Setup Output Freq and select value Option 2 Correct the input voltage to provide acceptable voltage on fre quency Battery Voltage Is Too High The battery voltage is too high and the charger has been deactivated Contact APC Customer Support See Customer Support section Site Wiring Fault Wrong phase rotation on the input side An electrician should check that the UPS has been wired properly Isolation Transformer Over temperature The Isolation Transformer tempera ture is too high Contact APC Customer Support See Customer Support section External DC Disconnect The external DC disconnect switch Activate the external DC Disconnect Switch Tripped tripped Battery power is not available Switch or the runtime is lower than expected Sys Power Sply Fail A system power supply has failed Contact APC Customer Support See One of the power supplies has to be changed Cus
19. in maintenance bypass operation External switch gear Q003 opened The external switch gear Q003 is open No corrective action necessary Graceful Shutdown Started A graceful shutdown or reboot has been initiated from the display interface or other accessory No corrective action necessary Redundancy OK A loss of Power Module redundancy occurred and the redundancy has been restored Either additional modules have been installed or the load has been reduced No corrective action necessary Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C 27 Troubleshooting General fault 28 Display message Meaning Corrective action Replace Batt s One or more Battery Units need Refer to Module Replacement section replacement for procedures The Redundant Intelli The Main Intelligence Module has Replace the Main Intelligence gence Module Has failed and the Redundant Intelligence Module Refer to Module Replace Assumed Control Module is functioning as the primary Intelligence Module ment section for procedures On Battery The UPS has transferred to battery operation as the input is not within the acceptable range The batteries con tinue to discharge until the input is restored to an acceptable range No corrective action necessary Note Runtime is limited in duration Prepare to shut down the UPS and the load equipment or restore inco
20. items and accesses information ENTER key Opens menu items and input changes to system parameters HELP key Launches context sensitive help O ESC key Returns to previous screen displayed 6 Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C Operation Press ESC until you get to the Top Level Status Screen which provides you with basic system status information Chrg 100 Load 000 120Vin 000Vout 60Hz Runtime Ohr Om Top Level Status Screen factory default Press Enter to open the Top Level Menu screen This screen is the launching pad to command configure and monitor the system Selector Control Logging Arrow Status Display Setup Diags Accessories Help Top Level Menu Press Up and Down UJ A to navigate the selector arrow and view all sub menu screens Bat Voltage 215V Bat Capacity 100 0 Runtime Olhr 30min 16 Batts 00Bad Bad UPS Modules Capacity 40 0kVA Fault Tolerance y Total UPS Modules 5 n 1 00 Battery Module Status Screen Power Module Status Screen Scroll arrows indicate additional screens Y g Press Up Down UJ A and Enter to move input arrow to select and enter information Shutdwn Dly Return Dly Return Bat Cap Low Batt Dur f 2min Low Batt Dur Osec f Shutdwn Dly 10min 20sec Osec 0 Osec Return DI
21. le Low No AC input startup on battery Input voltage is not adequate to start the UPS If start up proceeds the UPS will function in Battery Operation Option 1 Cancel start up until acceptable input voltage is present Option 2 Continue start up and run on battery Main Intelligence Module inserted An Intelligence Module has been installed into the UPS No corrective action necessary Main Intelligence Module removed An Intelligence Module has been removed from the UPS If no Intelligence Modules has been removed check that the Intelligence Modules are properly inserted and that the fastening screws are tight Redundant Intelligence Module inserted An Intelligence Module has been installed into the UPS No corrective action necessary Redundant Intelligence Module removed An Intelligence Module has been removed from the UPS If no Intelligence Modules has been removed check that the Intelligence Modules are properly inserted and that the fastening screws are tight Batteries changed since last ON At least one battery module has been added or removed from the UPS since the last time the Power ON command was used No corrective action necessary Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C 25 Troubleshooting Display message Meaning Corrective action Pwr modules changed since last ON At least one pow
22. led or the load increased Option 1 If possible install additional Power Modules Option 2 Replace failed modules Refer to Module Replacement Section for procedures Option 3 Reduce the load Option 4 Use display interface to change alarm limit Runtime Is Below Alarm Threshold The predicted runtime is lower than the user specified minimum runtime alarm threshold Either the battery capacity has decreased or the load has increased Option 1 Allow the battery modules to recharge Option 2 If possible increase the number of battery modules Option 3 Reduce load Option 4 Decrease alarm threshold Load Power Is Above Alarm Limit The load has exceeded the user specified load alarm threshold Option 1 Use the display interface to raise the alarm threshold Option 2 Reduce the load Load Is No Longer Above Alarm Threshold The load exceeded the alarm threshold and the situation has been corrected either because the load decreased or the threshold was increased No corrective action necessary Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C Troubleshooting Display message Meaning Corrective action Min Runtime Restored The system runtime dropped below the configured minimum and has been restored Additional Battery Modules were installed the existing Battery Modules were recharged the load was reduced or the threshold wa
23. mbols used in this guide WARNING Risk of electric shock CAUTION Read this information Q Indicates important information Indicates a heavy load that should not be lifted without assistance Indicates that more information is available on this subject in a different section of this manual zB SL Indicates that more information is available on the same subject in a different manual See also ON OFF amp STAND BY switch positions Indicates that a switch or current protection device is in the ON position O Indicates that a switch or a breakeris in the OFF position for Indicates that a switch is in the STAND BY position Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C IMPORTANT SAFETY INSTRUCTIONS Weight symbols A AR Ann lt 40 lb 40 70 Ib 70 120 lb 2120 lb Operation safety A a gt See also WARNING Hazardous electrically charged parts inside the UPS are energized from the battery supply even when the AC power is disconnected Follow Total Power Off procedure to completely de energize the system Remove all conductive jewelry such as chains watches and rings before handling the Battery Units Battery Units do not contain serviceable parts Do not open Do not dispose of Battery Units in a fire as they may explode Do not mutilate Battery Units as released electrolyte is harmful to the skin and eyes and may be toxic
24. ming voltage Load Shutdown From Bypass Input Freq Volts Out Of Range The UPS has transferred to battery operation because the input is out of acceptable range Correct the input voltage problem Internal Temperature Exceeded Upper Limit The temperature of one or more bat tery units has exceeded system speci fications Ensure that the ambient temperature meets the specifications of the system If the ambient temperature is below 104 F 40 C initiate a self test to detect any bad battery units Replace any bad battery units Shutdown Due To Low Battery The UPS was in Battery Operation and shut down the load when no more battery power was available No corrective action necessary No Batteries Are Con nected No battery power is available Option 1 Check that batteries are inserted properly Option 2 Check for DC breaker trip UPS Is Overloaded The load exceeded the system power capacity Option 1 Decrease the load Option 2 If possible add a Power Module to the system Internal Communica tions Failed On of the buses used for the commu nication between the UPS Modules failed Contact APC Customer Support See Customer Support section No Working Power Modules Found No working Power Modules were found Option 1 Check that all power mod ules are properly inserted the two fas tening screws are tight and the locking latches are engaged Option 2 C
25. n of the equipment as well as the electrical and mechanical hazards involved mav install and remove system components WARNING A Before handling anv modules in the UPS ensure that the Svstem Enable Switch is in the Stand By position See Total Power Off procedure How to replace Power Modules Heavv O To de activate the module turn Locking Latch with arrow pointing towards the module counter clockwise until it points downwards B Unscrew spring activated knobs on both sides of the module until they pop out Standing on both sides of the UPS 2 people can now pull the module almost free of the UPS the lock mechanism prevents the module from being pulled clear of the UPS With the module still resting in the UPS release the lock by pushing the black plastic tab on either side of the module Pull out the module Reverse procedure for installation of replacement module Display shows message saying it has registered the new module Q Power Module will not operate unless locking latch is engaged Note Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C 21 Module and Card Replacement How to replace Battery Units A ka O Holding the handle gently push the Battery Unit upwards and pull it halfway out of the UPS A lock mechanism prevents it from being pulled all the way out O To release from the lock mechanism gently push the Battery upwards again and pull
26. rd User s Guide CD doc usrguide pdf for more information about the watchdog role of the Default Gateway The Management Card User s Guide CD is located in the documentation storage tray Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C 15 Maintenance Bypass Operation for Installations with Optional MBP How to place the UPS in Maintenance Bypass operation Before servicing the UPS place the UPS in Maintenance Bypass operation When the UPS is operating in Maintenance Bypass operation power flows directly from the utility to the Maintenance Bypass Panel and out of the load equipment 1 Use the UPS display interface to place the UPS in Maintenance Bypass operation a Press the Esc key on the Monitoring screen to open the Main menu b Select Control on the Main menu and press the Enter key Control Logging Status Display Setup Diags Accessories Help c Select UPS into Bypass on the Control menu and press the Enter key d Confirm the selection on the next screen Select Yes UPS into Bypass and press the Enter key The BYPASS LED will illuminate and the display will show the following two screens UPS has been commanded to go into Bypass UPS load is in Bypass Press any key The H3 LED above the Q3 Breaker should then illuminate indicating that it is safe to operate the Q3 breaker Note 16 Symmetra PX 10 40 kW 208 V Opera
27. reported ensure that the system component in question is correctly installed If the problem persists refer to Basic Troubleshooting Note From the Control Menu choose Turn Load On Turn Load On Do Self Test Simulate Power Fail Graceful Reboot Control Menu Screen Load On LED should now be lit LOAD ON COON BATT UPS Load is ON CO BYPASS CO FAULT Confirm Menu Screen The UPS is now ready to support the load equipment Note If On Batt Fault or Bypass LED is on refer to Troubleshooting section CO LOAD ON ON BATT Bad Battery Module BB SVPASS O FAULT Fault Screen Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C 37 APC ww wW apc com APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests www apc com Corporate Headquarters Connect to localized APC Web sites for specific countries each of which provides customer support information www apc com support Global support searching APC Knowledge Base and using e support Contact an APC Customer Support center by telephone or e mail Regional centers Direct InfraStruXure 1 877 537 0607 Customer Support Line toll free APC headquarters U S 1
28. revision number of the display interface Configure the audible alarm interface At UPS At Disp Vol Click Set the contrast on the LCD Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C 13 Operation Config Diag screens Personalize the Top Level Status screen Choose each line you want displayed from a list of options To change a line move the selection arrow to the line you want to change and press the ENTER key Scroll up or down the list to find the data you want displayed and press the ENTER key to save your changes Press the ESC key to discard your changes Control Logging Status Display Setup Diags Accessories Help Top Level Menu The Diagnostic screens provide information used in troubleshooting The following items are accessible from this screen Fault amp Diagnostics Help screens Lists any failures found If any status except ON or OK is displayed a module or card must be replaced The Faults and Diagnostics screen will describe the location of the failed module card If you do not have a redundant intelligence module installed you must place the UPS in bypass operation before you remove an intelligence module Lists external device status If any status except ON or OK is displayed a module card or battery must be replaced If you do not have a redundant intelligence module installed you must place the UPS in bypass operation before you remo
29. rsons familiar with the construction and operation of the equipment and the electrical and mechanical hazards involved may install and remove system components Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C Troubleshooting This section lists all of the alarm and status messages that might be displayed on the UPS display interface A suggested corrective action is listed with each message to help you troubleshoot problems O Note General status If a problem is reported ensure that the system component in question is correctly installed refer to section on Module amp Card Replacement Display message Meaning Corrective action Input Freq outside configured range The input frequency to the UPS is outside the configured range The output frequency will not synchronize with the input frequency Normal bypass is not available Option 1 Improve the frequency of the incoming voltage Option 2 Widen range of the acceptable incoming frequency using the display interface Select Start UP Setup Output Freq Select Option 3 Proceed with startup Normal bypass is not available AC adequate for UPS but not for bypass The UPS will function online with the input voltage but the input voltage is not adequate to power the load in the event of Bypass Operation Option 1 Improve the incoming voltage Option 2 Proceed with startup Normal bypass is not availab
30. s decreased No corrective action necessary Bypass Display message Meaning Corrective action Bypass Not Available Input Freq Volt Out Of Range The frequency or voltage is out of acceptable range for bypass This message occurs when the UPS is online and indicates that the bypass mode may not be available if required Correct the input voltage to provide acceptable voltage or frequency UPS In Bypass Due To Fault The UPS has transferred to Bypass Mode because a fault has occurred Contact APC Customer Support see rear cover UPS In Bypass Due To Overload The load exceeded the system power capacity The UPS has switched to Bypass Mode Option 1 Decrease the load Option 2 If possible add a power module to the system UPS In Maintenance Bypass The system is in maintenance bypass Q002 is open and Q003 is closed No corrective action necessary UPS In Forced Bypass State The system has been forced into Maintenance Bypass Operation Q003 is closed and or Manual Bypass Switch is activated No corrective action necessary Static Bypass Switch Module Removed The Static Bypass Switch has been removed If a static Bypass Switch has not been removed check that it has been prop erly inserted If the system works in bypass ensure the presence of AC mains supply input If a problem persists note UPS model serial and date purchase
31. sary Note If the input voltage fails runtime will be limited Battery Discharged The UPS is in battery operation and the battery charge is low No corrective action necessary Note Runtime is limited in duration Shut down the system and the load equipment or restore incoming voltage Automatic Self Test Started The UPS has started pre programmed battery test No corrective action necessary Number of System Power Supplies Decreased One of the system power supplies has been removed If no system power supplies has been removed check that they have been properly inserted External switch gear Q001 closed The external switch gear Q001 is closed No corrective action necessary External switch gear Q001 opened The external switch gear Q001 is open No corrective action necessary The UPS is disconnected from the input power External switch gear Q002 closed The external switch gear Q002 is closed No corrective action necessary Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C Troubleshooting Display message Meaning Corrective action External switch gear Q002 opened The external switch gear Q002 is open No corrective action necessary The load is disconnected from the UPS output External switch gear Q003 closed The external switch gear Q003 is closed No corrective action necessary The UPS is
32. tion amp Maintenance Guide 990 4104C Maintenance Bypass Operation for Installations with Optional MBP 2 Close turn ON the Q3 Breaker on the Maintenance Bypass Panel Y H003 Q003 Maintenance Bypass Switch Q001 Q002 H002 UPS The H2 LED above the Q2 Breaker should then illuminate indicating that it is safe to operate the Q2 breaker Note 3 Open turn OFF the Q2 Breaker on the Maintenance Bypass Panel Y H003 Q003 oot H002 Q002 Maintenance Bypass Switch 4 Set the Symmetra PX UPS System Enable Switch and DC Disconnect Breaker to the STAND BY position Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C 17 Maintenance Bypass Operation for Installations with Optional MBP 5 If applicable set the XR Battery Enclosure DC Disconnect Breaker to the STAND BY position 6 Open turn OFF the Q1 Breaker on the Maintenance Bypass Panel 9 H003 Q003 Q001 Q002 Maintenance H002 Bypass Switch UPS 7 When steps 1 through 6 have been completed the UPS will be in Maintenance Bypass operation How to return to On Line Operation from Manual Bypass operation 1 Close turn ON the Q1 Breaker on the Maintenance Bypass Panel Y H003 Q003 Q001 Q002 Maintenance Bypass Switch H002 UPS 18 Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990
33. tomer Support section Battmon Card Failed The Battery Monitor Card has failed Refer to Module Replacement section for further details Battery Monitor Card The Battery Monitor Card has been If the battery monitor card has not Removed removed been removed check that it has been properly inserted SwGr Comm Card Fail The Switch Gear Communications Refer to Module Replacement section Card has failed for further details Switch Gear Communi cation Card Removed The Switch Gear Communcations Card has been removed If the Switch Gear Communication card has not been removed check that 1t has been properly inserted Internal DC Disconnect Switch Tripped The internal DC Disconnect Switch tripped and battery power is not avail able Activate the internal DC Disconnect Switch Static Bypass Switch Module Fault The Static Bypass Switch module has failed Contact APC Customer Support See Customer Support section System ID Card Removed The System ID Card has been removed If the System ID card has not been removed check that 1t has been prop erly inserted System ID Card Failed The System ID Card has failed Refer to Module Replacement section for further details System Start Up Config uration Failed System configuration download failed Unable to determine system voltage and or frame size Check for other alarms and contact APC customer support
34. untime calibration of the UPS Apply power to or shut down the UPS Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C Status functions Operation Selector Control Arrow Status Setup Accessories Help Logging Display Diags Top Level Menu Verify general module status O Control Status Logging Display Setup Diags Accessories Help Top Level Menu Verify voltage on all phases U Control Logging w Status Displav Setup Diags Accessories Help Top Level Menu Verifv batterv voltage capacitv o Control Status Display Setup Diags Logging Accessories Help Top Level Menu Fault Tolerance n 1 Total Pwr Modules 05 e Capacity 40 0kVA t Bad Pwr Modules 0 Sub Sub Sub Status Screen e 0 Vin Vbyp Vout 1 119 6 119 2 0 0 2 119 4 119 4 0 0 i 3 119 6 119 3 0 0 Status Screen Bat Capacity 10 0 e Bat Voltage 215V Self Test None VJ y Sub Sub Status Screen Allow a 24 hour battery recharging period after system start up battery replacement for battery monitoring data to become fully reliable Note Status screens The status screen display information regarding load battery power module voltage and current Status screen 1 Vin Vout Tout 1 3 Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990
35. ve an intelligence module To access the display interface context sensitive Help screens press the key Network connection APC Web Management Card 14 Symmetra PX 10 40 kW 208 V Operation amp Maintenance Guide 990 4104C Operation Network Cable not supplied with unit Note Quick configuration Disregard the procedures in this section if you have an APC InfrastruXure Manager as part of your system See the InfraStruXure Manager s documentation for more information Note You must configure three TCP IP settings before the Management Card can operate on a network IP address e Subnet mask Default Gateway From the PowerView Display U Control ease e Web SNMP Mngmnt Card Status Displav b Setup Diags sas aa Accessories Help View Network Setup Top Level Menu Accessories Menu IP gt gt 159 215 086 082 o IP gt gt 159 215 086 Mask gt gt 255 255 255 000 Mask gt gt 255 255 255 000 4 Gway gt gt 159 215 086 001 Gway gt gt 159 215 086 001 Accept changes Accept changes Network Set up Screen Network Set up Screen If a Default Gateway is unavailable use the IP address of a computer located on the same subnet as the Management Card that is usually running The Management Card uses the Default Gateway to test the network when traffic is very light See Watchdog Features in the Note Introduction of the Network Management Ca
36. wWww apc com X Operation and Maintenance Svmmetra PX 10 40 kW 208 V pi Sa SS Contents IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS eee oo 1 Symbols used in this guide llle 1 ON OFF amp STAND BY switch positions 1 Weight symbols i iia a a ee 2 Operation safety uu xA o a ev Boos 2 Total Power OFF procedure o o o o oooooooo ooo o 2 Overview of System Components o o o oooooooo ooo Weights 7 A A 5 OPEratION ita e ee IRURE RC atten ar et EA UP a Control functions clle 8 Control screen 26 BREVE a rs 8 Status FUNCTIONS i See om eee an Ex RR eM teer Be 9 Status screens ii esci pec XUL cad Be eae s 9 Set up functions uoc EE AR REESE Ex xe 11 SETUP Screens e Rub 11 Accessories screen csse 12 Logging screen oe a moy x Rea Ea aca s 13 Display screens cios aa OR XR RUE Rn 13 Diag scr ens 2 4 ir dud vua a ix ada cw x a m ace el dal 14 Help screens Ime VES eres 14 Network connection APC Web Management Card 14 Quick configuration llle 15 Maintenance Bypass Operation for Installations with Optional MBP i 22335 xum E Duros eren UR Ra AREE RR ES How to place the UPS in Maintenance Bypass operation 16 How to return to On Line Operation from Manual Bypass operation lle 1
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