Cisco Catalyst 6500 128MB DRAM Upgrade on Supervisor (SUP1), Spare
Contents
1. www cisco com univercd home home htm You can access the Cisco website at this URL http www cisco com International Cisco websites can be accessed from this URL http www cisco com public countries_languages shtml Documentation CD ROM Cisco documentation and additional literature are available in a Cisco Documentation CD ROM package which may have shipped with your product The Documentation CD ROM is updated regularly and may be more current than printed documentation The CD ROM package is available as a single unit or through an annual or quarterly subscription Registered Cisco com users can order a single Documentation CD ROM product number DOC CONDOCCD gt through the Cisco Ordering tool http www cisco com en US partner ordering ordering_place_order_ordering_tool_launch html All users can order annual or quarterly subscriptions through the online Subscription Store http www cisco com go subscription Click Subscriptions amp Promotional Materials in the left navigation bar Catalyst 6500 Series Supervisor Engine 1A DRAM Upgrade Installation Note Pi g 78 14357 02 Documentation Feedback Mi Ordering Documentation You can find instructions for ordering documentation at this URL http www cisco com univercd cc td doc es_inpck pdi htm You can order Cisco documentation in these ways e Registered Cisco com users Cisco direct customers can order Cisco product documentation from the Networking Products2. amp Catalyst 6500 Series Supervisor Engine 1A DRAM Upgrade Installation Note Part Number MEM S1 128MB The MEM S1 128MB memory upgrade kit consists of 2 64 MB dynamic random access memory DRAM dual inline memory modules DIMMs The memory upgrade kit upgrades the total supervisor engine memory from 64 MB 2 32 MB DIMMs to 128 MB 2 64 MB DIMMs This publication describes how to remove and install the DRAM DIMMs on the following Catalyst 6500 series supervisor engines e WS X6K S1A MSFC2 e WS X6K SUP1A PFC e WS X6K SUP1A 2GE amp Note The WS X6K SUP1A 2GE shipped since June 2004 has 128 MB installed as default Enter the show version mod command to display the total DRAM installed on the supervisor engine e WS X6K SUP1A MSFC See the following Note statements for information about the MEM S1 128MB UPG upgrade kit for the WS X6K SUP1A MSFC Note Cisco SYSTEMS With the exception of WS X6K SUP1A MSFC all other Supervisor Engine 1A modules can upgrade to 128 MB DRAM using the MEM S1 128MB upgrade kit To upgrade to 128 MB DRAM on the WS X6K SUP1A MSFC use the MEM S1 128MB UPG upgrade kit which also includes an MSFC2 upgrade Corporate Headquarters Cisco Systems Inc 170 West Tasman Drive San Jose CA 95134 1706 USA Copyright 2003 Cisco Systems Inc All rights reserved E Contents amp Note Contents The DRAM DIMMs on the Supervisor Engine 1A with an MSFC WS X6K SUP1
3. end of each warning to locate its translation in the translated safety warnings that accompanied this device Statement 1071 SAVE THESE INSTRUCTIONS Warning A Only trained and qualified personnel should be allowed to install replace or service this equipment Statement 1030 Warning Hazardous voltage or energy is present on the backplane when the system is operating Use caution when servicing Statement 1034 Catalyst 6500 Series Supervisor Engine 1A DRAM Upgrade Installation Note 78 14357 02 E W Required Tools A Warning Blank faceplates and cover panels serve three important functions they prevent exposure to hazardous voltages and currents inside the chassis they contain electromagnetic interference EMI that might disrupt other equipment and they direct the flow of cooling air through the chassis Do not operate the system unless all cards faceplates front covers and rear covers are in place Statement 1029 Required Tools These tools are required to upgrade the supervisor engine DRAM e Antistatic mat or foam pad to support the removed supervisor engine e 3 16 inch flat blade screwdriver for the captive installation screws on the supervisor engine e Number 1 Phillips head screwdriver for the screws and cap nut that fasten the MSFC2 to the supervisor engine if an MSFC2 is installed on the supervisor engine e Your own ESD prevention equipment or the disposable grounding wrist strap i
4. A MSFC are located beneath the MSFC The MSFC is not field replaceable Re installing the MSFC could damage your supervisor engine To upgrade the DRAM you must also upgrade the MSFC to an MSFC2 Both upgrades are available in the MEM S1 128MB UPG upgrade kit For information on removing the MSFC refer to the Catalyst 6500 Series Multilayer Switch Feature Card 2 Installation Note at this URL http www cisco com univercd cc td doc product lan cat6000 cfgnotes 78_10605 htm This publication consists of these sections e Memory Recommendations and Requirements page 2 e Safety Overview page 3 e Required Tools page 4 e Removing the MSFC2 page 4 e Upgrading the DRAM DIMM page 7 e Installing the MSFC2 page 9 e Related Documentation page 14 e Obtaining Documentation page 14 e Documentation Feedback page 15 e Obtaining Technical Assistance page 15 e Obtaining Additional Publications and Information page 16 Memory Recommendations and Requirements See Table 1 for memory recommendations and requirements Table 1 Memory Recommendations and Requirements Catalyst Software Release Memory Recommendation Requirement 6 x With Catalyst software releases 6 x your Supervisor Engine 1A configuration is fully supported with 64 MB DRAM Catalyst 6500 Series Supervisor Engine 1A DRAM Upgrade Installation Note 78 14357 02 A Safety Overview W Table 1 Memory Recommendations and Requirements continued Catal
5. MarketPlace http www cisco com en US partner ordering index shtml e Nonregistered Cisco com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters California USA at 408 526 7208 or elsewhere in North America by calling 800 553 NETS 6387 Documentation Feedback You can submit e mail comments about technical documentation to bug doc cisco com You can submit comments by using the response card if present behind the front cover of your document or by writing to the following address Cisco Systems Attn Customer Document Ordering 170 West Tasman Drive San Jose CA 95134 9883 We appreciate your comments Obtaining Technical Assistance For all customers partners resellers and distributors who hold valid Cisco service contracts the Cisco Technical Assistance Center TAC provides 24 hour a day award winning technical support services online and over the phone Cisco com features the Cisco TAC website as an online starting point for technical assistance If you do not hold a valid Cisco service contract please contact your reseller Cisco TAC Website The Cisco TAC website http www cisco com tac provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies The Cisco TAC website is available 24 hours a day 365 days a year Accessing all the tools on the Cisco TAC website requires a Cisco c
6. To install the MSFC2 on the supervisor engine follow these steps Align the MSFC2 with the standoffs on the supervisor engine The MSFC2 shipped before November 2001 will also align with the male standoff See Figure 7 Make sure that the remaining mounting holes on the MSFC2 are aligned with the remaining standoffs 78 14357 02 Catalyst 6500 Series Supervisor Engine 1A DRAM Upgrade Installation Note W installing the MSFC2 Figure 7 Male Standoff Location on the Supervisor Engine a c ae aay amp 8 ont cnt ct Cs QE amar Sy E A cant i Male standoff 39134 Step2 Ensure that the connectors on the MSFC2 see Figure 8 are aligned with the connectors on the supervisor engine Figure 8 MSFC2 Connectors 6 pin connector i Edge connector ex 63702 Step3 Carefully seat the MSFC2 onto the supervisor engine See Figure 9 for an MSFC2 shipped before November 2001 or Figure 10 for an MSFC2 shipped after November 2001 Step4 Using your thumbs apply pressure at the connector locations shown in Figure 9 for an MSFC2 shipped before November 2001 or Figure 10 for an MSFC2 shipped after November 2001 to ensure that the MSFC2 is securely seated on the supervisor engine Catalyst 6500 Series Supervisor Engine 1A DRAM Upgrade Installation Note mio g 78 14357 02 Installing the MSFC2 W A Cau
7. aining and certification titles Both new and experienced users will benefit from these publications For current Cisco Press titles and other information go to Cisco Press online at this URL http www ciscopress com Catalyst 6500 Series Supervisor Engine 1A DRAM Upgrade Installation Note Pie E 78 14357 02 Obtaining Additional Publications and Information W Packet magazine is the Cisco quarterly publication that provides the latest networking trends technology breakthroughs and Cisco products and solutions to help industry professionals get the most from their networking investment Included are networking deployment and troubleshooting tips configuration examples customer case studies tutorials and training certification information and links to numerous in depth online resources You can access Packet magazine at this URL http www cisco com packet iQ Magazine is the Cisco bimonthly publication that delivers the latest information about Internet business strategies for executives You can access iQ Magazine at this URL http www cisco com go iqmagazine Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing developing and operating public and private internets and intranets You can access the Internet Protocol Journal at this URL http www cisco com en US about ac 123 ac 147 about_cisco_the_internet_protocol_journal html Training Ci
8. e Configuration Guide The DRAM is located beneath the MSFC2 To upgrade the supervisor engine you must remove the MSFC2 from the supervisor engine Catalyst 6500 Series Supervisor Engine 1A DRAM Upgrade Installation Note 78 14357 02 Step 1 Step 2 Step 3 Step 4 Removing the MSFC2 W To remove the MSFC2 from the supervisor engine follow these steps Upload the current configuration to a server On any modules running Cisco IOS software save the running configuration Remove the supervisor engine from the Catalyst 6500 series switch Refer to the Catalyst 6500 Series Module Installation Guide for removal instructions Place the supervisor engine on an antistatic mat or foam Remove the securing screws and cap nut that secure the MSFC2 to the supervisor engine See Figure 1 for an MSFC2 shipped before November 2001 or see Figure 2 for an MSFC2 shipped after November 2001 S Note The MSFC2 shipped after November 2001 is physically smaller than the previous MSFC2 and is not secured with a cap nut See Figure 2 Figure 1 MSFC2 Shipped Before November 2001 Removing Securing Screws and Cap Nut F p F Holdhere 4 e g 7 d 1 1 S ae oF Hold here gt i 1 r we AR SA BE m Oe nea Sh oh sco ot EE ee Q IE 78 14357 02 Catalyst 6500 Series Supervi
9. f their respective owners The use of the word partner does not imply a partnership relationship between Cisco and any other company 0705R Copyright 2002 2003 Cisco Systems Inc All rights reserved Catalyst 6500 Series Supervisor Engine 1A DRAM Upgrade Installation Note 78 14357 02
10. gure 5 Remove one upgrade DIMM from the antistatic container Hold the DIMM by its edges See Figure 5 Tilt the DIMM to approximately the same angle as the socket and insert the connector edge into the socket Note the notch key on the right connector edge of the DIMM See Figure 5 This key assures correct orientation of the DIMM in the socket Note A The Supervisor Engine 1A DRAM uses two DIMMs one stacked on top of the other Install the lower DIMM first Caution When inserting the DIMM use firm but not excessive pressure If you damage a socket you will have to return the supervisor engine to Cisco for repair Catalyst 6500 Series Supervisor Engine 1A DRAM Upgrade Installation Note 78 14357 02 Step 6 Step 7 Step 8 Installing the MSFC2 W Press the DIMM down until it is secured by the spring clips See Figure 6 Figure 6 Installing the DIMM 28736 When the DIMM is installed check the two alignment holes and ensure that the spring retainer is visible If it is not the DIMM is not seated properly If the DIMM appears misaligned carefully remove it and reseat it in the socket Push the DIMM firmly back into the socket until the retainer springs snap into place Repeat Step 3 through Step 7 for the second upper DIMM Installing the MSFC2 NS Note Step 1 The MSFC2 that shipped after November 2001 is physically smaller than the previous MSFC2
11. hipped Before November 2001 Installing the Securing Screws and Cap Nut P F cap nut o iNi i E B me J 73814 Catalyst 6500 Series Supervisor Engine 1A DRAM Upgrade Installation Note a 78 14357 02 Step 6 Step7 Installing the MSFC2 W Figure 12 MSFC2 Shipped After November 2001 Installing the Securing Screws WA WAAAY ed NAAK An Ni n 220o A y EY A 8 Install the supervisor engine in the Catalyst 6500 series switch Refer to the Catalyst 6500 Series Module Installation Guide for installation instructions S Note Verify that the supervisor engine STATUS LED is lit If the STATUS LED changes from orange to green the supervisor engine has successfully completed the boot process and is now online If the STATUS LED remains orange or turns red the supervisor engine has not successfully completed the boot process and may have encountered an error Note Ifthe LEDs on the supervisor engine front panel are red remove the supervisor engine carefully remove the DIMMs and reseat the DIMMs in the socket Push the DIMMs firmly back into the socket until the retainer springs snap into place If you have redundant supervisor engines return to Step 2 in the Removing the MSFC2 section on
12. ncluded with all upgrade kits field replaceable units FRUs and spares Refer to the Catalyst 6500 Series Switch Installation Guide for the locations of the ESD connectors on the Catalyst 6500 series switches Removing the MSFC2 amp Note amp If upgrading a supervisor engine without an MSFC2 WS X6K SUP1A PFC or WS X6K SUP1A 2GE proceed to the Upgrading the DRAM DIMM section on page 7 to install the DRAM Note A The DRAM DIMMs on the Supervisor Engine 1A with an MSFC WS X6K SUP1A MSFC are located beneath the MSFC The MSFC is not field replaceable Re installing the MSFC could damage your supervisor engine To upgrade the DRAM you must also upgrade the MSFC to an MSFC2 Both upgrades are available in the MEM S1 128MB UPG upgrade kit For information on removing the MSFC refer to the Catalyst 6500 Series Multilayer Switch Feature Card 2 Installation Note at this URL http www cisco com univercd cc td doc product lan cat6000 cfgnotes 78_10605 htm Caution Always use an ESD wrist strap when handling modules or coming into contact with internal components Before you remove the supervisor engine you should first upload the current configuration to a server You can recover the configuration by downloading it from the server to the nonvolatile memory of the supervisor engine For more information refer to Chapter 26 Working with Configuration Files in the Catalyst 6500 Series Softwar
13. om user ID and password If you have a valid service contract but do not have a login ID or password register at this URL http tools cisco com RPF register register do 78 14357 02 Catalyst 6500 Series Supervisor Engine 1A DRAM Upgrade Installation Note HZ Obtaining Additional Publications and Information Opening a TAC Case Using the online TAC Case Open Tool http www cisco com tac caseopen is the fastest way to open P3 and P4 cases P3 and P4 cases are those in which your network is minimally impaired or for which you require product information After you describe your situation the TAC Case Open Tool automatically recommends resources for an immediate solution If your issue is not resolved using the recommended resources your case will be assigned to a Cisco TAC engineer For P1 or P2 cases P1 and P2 cases are those in which your production network is down or severely degraded or if you do not have Internet access contact Cisco TAC by telephone Cisco TAC engineers are assigned immediately to P1 and P2 cases to help keep your business operations running smoothly To open a case by telephone use one of the following numbers Asia Pacific 61 2 8446 7411 Australia 1 800 805 227 EMEA 32 2 704 55 55 USA 1 800 553 2447 For a complete listing of Cisco TAC contacts go to this URL http www cisco com warp public 687 Directory DirTAC shtml TAC Case Priority Definitions To ensure that all cases are rep
14. orted in a standard format Cisco has established case priority definitions Priority 1 P1 Your network is down or there is a critical impact to your business operations You and Cisco will commit all necessary resources around the clock to resolve the situation Priority 2 P2 Operation of an existing network is severely degraded or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products You and Cisco will commit full time resources during normal business hours to resolve the situation Priority 3 P3 Operational performance of your network is impaired but most business operations remain functional You and Cisco will commit resources during normal business hours to restore service to satisfactory levels Priority 4 P4 You require information or assistance with Cisco product capabilities installation or configuration There is little or no effect on your business operations Obtaining Additional Publications and Information Information about Cisco products technologies and network solutions is available from various online and printed sources e The Cisco Product Catalog describes the networking products offered by Cisco Systems as well as ordering and customer support services Access the Cisco Product Catalog at this URL http www cisco com en US products products_catalog_links_launch html e Cisco Press publishes a wide range of general networking tr
15. page 4 and follow the directions to upgrade the redundant supervisor engine Enter the show version command to verify the amount of memory on the supervisor engine This example shows that the total memory is 128 MB on the supervisor engine Console gt show version lt output truncated gt DRAM FLASH NVRAM Module Total Used Free Total Used Free Total Used Free 2 130944K 57916K 73028K 16384K 12003K 4381K 512K 257K 255K Console gt 78 14357 02 Catalyst 6500 Series Supervisor Engine 1A DRAM Upgrade Installation Note HZ Related Documentation Related Documentation For additional information on Catalyst 6500 series switches and command line interface CLI commands refer to the following publications e Regulatory Compliance and Safety Information for the Catalyst 6500 Series Switches e Catalyst 6500 Series Switch Installation Guide e Catalyst 6500 Series Swich Module Installation Guide e Catalyst 6500 Series Switch Software Configuration Guide e Catalyst 6500 Series Switch Command Reference e Catalyst 6500 Series Switch IOS Software Configuration Guide e Catalyst 6500 Series Switch IOS Command Reference Obtaining Documentation Cisco provides several ways to obtain documentation technical assistance and other technical resources These sections explain how to obtain technical information from Cisco Systems Cisco com You can access the most current Cisco documentation on the World Wide Web at this URL http
16. s shown in Figure 3 amp Note The Supervisor Engine 1A DRAM uses two DIMMs one stacked on top of the other Figure 3 DRAM Location BootROM _AN 2 B 8 BootFlash AN Ti DRAM ANAN RE WS WWW 73809 A Caution Always use an ESD wrist strap when handling modules or coming into contact with internal components To install the DRAM upgrade follow these steps Step 1 Remove the DRAM DIMMs from the socket by pulling the locking spring clips on both sides of the DIMM holder outward and tilt the DIMM free of the clips See Figure 4 Be careful not to break the clips on the DIMM connector amp Note The Supervisor Engine 1A DRAM uses two DIMMs one stacked on top of the other Remove the upper DIMM first and then remove the lower DIMM Catalyst 6500 Series Supervisor Engine 1A DRAM Upgrade Installation Note 78 14357 02 E7 HI Upgrading the DRAM DIMM Step 2 A Figure 4 Removing the DRAM DIMM Hold the DIMM by its edges gently lift and remove it and place it on an antistatic mat or foam See Figure 5 Figure 5 Handling a DIMM 28580 Caution Step 3 Step 4 Step 5 amp DIMMs are sensitive components that are susceptible to ESD damage To prevent ESD damage handle DIMMs by the edges only avoid touching the memory modules pins or traces the metal fingers along the connector edge of the DIMM See Fi
17. sco offers world class networking training Current offerings in network training are listed at this URL http www cisco com en US learning index htm 78 14357 02 Catalyst 6500 Series Supervisor Engine 1A DRAM Upgrade Installation Note HI Obtaining Additional Publications and Information This document is to be used in conjunction with the documents listed in the Related Documentation section CCVP the Cisco logo and the Cisco Square Bridge logo are trademarks of Cisco Systems Inc Changing the Way We Work Live Play and Learn is a service mark of Cisco Systems Inc and Access Registrar Aironet BPX Catalyst CCDA CCDP CCIE CCIP CCNA CCNP CCSP Cisco the Cisco Certified Internetwork Expert logo Cisco IOS Cisco Press Cisco Systems Cisco Systems Capital the Cisco Systems logo Cisco Unity Enterprise Solver EtherChannel EtherFast EtherSwitch Fast Step Follow Me Browsing FormShare GigaDrive HomeLink Internet Quotient IOS iPhone IP TV iQ Expertise the iQ logo iQ Net Readiness Scorecard iQuick Study LightStream Linksys MeetingPlace MGX Networking Academy Network Registrar Packet PIX ProConnect ScriptShare SMARTnet StackWise The Fastest Way to Increase Your Internet Quotient and TransPath are registered trademarks of Cisco Systems Inc and or its affiliates in the United States and certain other countries All other trademarks mentioned in this document or Website are the property o
18. sor Engine 1A DRAM Upgrade Installation Note HI Removing the MSFC2 Figure 2 MSFC2 Shipped After November 2001 Removing Securing Screws F P F Hold here r j i i t 1 i 1 G 1 i 1 r i r Step5 Hold the top edge of the MSFC2 with your right hand and the bottom left edge with your left hand See Figure for an MSFC2 shipped before November 2001 or Figure 2 for an MSFC2 shipped after November 2001 Gently lift the MSFC2 with both hands simultaneously and remove the MSFC2 from the supervisor engine A Caution Use care not to damage the connectors on the supervisor engine If you damage a connector you will have to return the supervisor engine to Cisco for repair Step6 Place the MSFC2 on an antistatic mat or antistatic foam pad Proceed to the Upgrading the DRAM DIMM section on page 7 to install the DRAM Catalyst 6500 Series Supervisor Engine 1A DRAM Upgrade Installation Note 78 14357 02 Upgrading the DRAM DIMM W Upgrading the DRAM DIMM A Warning During this procedure wear grounding wrist straps to avoid ESD damage to the card Do not directly touch the backplane with your hand or any metal tool or you could shock yourself This section describes how to remove the existing DIMMs and replace them with the upgrade DIMMs The DRAM DIMM location i
19. tion Use care not to damage the connectors on the supervisor engine If you damage a connector you will have to return the supervisor engine to Cisco for repair Figure 9 MSFC2 Shipped Before November 2001 Seating on the Supervisor Engine 1A Apply pressure to these areas jog ga e e555 73812 Figure 10 MSFC2 Shipped After November 2001 Seating on the Supervisor Engine 1A Apply pressure to these areas Catalyst 6500 Series Supervisor Engine 1A DRAM Upgrade Installation Note 78 14357 02 E W installing the MSFC2 A Caution Ensure that the MSFC2 is securely seated before you install and tighten the securing screws Using the screws to seat the MSFC2 could warp the card Step5 Use a Phillips head screwdriver to install the screws and cap nut if applicable that secure the MSFC2 to the supervisor engine See Figure 11 for an MSFC2 that shipped before November 2001 or Figure 12 for an MSFC2 shipped after November 2001 A Caution You must install the cap nut if applicable and all screws The screws provide grounding between the MSFC2 and the supervisor engine Failure to install the cap nut and all screws will invalidate the safety approvals and can cause fire and electrical hazards Figure 11 MSFC2 S
20. yst Software Release Memory Recommendation Requirement 7 x With software releases 7 5 1 and later 64 MB DRAM may not provide adequate free memory for all configurations With large existing configurations using many features or when enabling new features available in release 7 5 and later 64 MB DRAM might not be enough memory We recommend upgrading to 128 MB DRAM to ensure that adequate free memory is available to the system at all times Software release 7 6 4 and later 7 6 x releases are too large to fit in the 64 MB DRAM that originally shipped on some Supervisor Engine 1A modules You must upgrade to 128 MB DRAM 8 x With Catalyst software releases 8 1 1 and later your Supervisor Engine 1A configuration requires 128 MB DRAM Caution The supervisor engine is a required system component If only one supervisor engine is present removing it while the system is operating causes the system to halt Safety Overview A Safety warnings appear throughout this publication in procedures that may harm you if performed incorrectly A warning symbol precedes each warning statement Warning A IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger You are in a situation that could cause bodily injury Before you work on any equipment be aware of the hazards involved with electrical circuitry and be familiar with standard practices for preventing accidents Use the statement number provided at the
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