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Avocent DS Series DSR2010 KVM Switch - Digital-Analogue KVM switch

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1. Legacy Product Model Numbers O utLook ES 140ES 180ES 280ES 1160ES 2160ES 4160ES AutoView AV200 4 AV200 8 AV400 4 AV400 8 AV416 AV424 AV2000 AM Toes DSR1010 Appliance DSRIQ Module PS 2 USB Sun and serial modules are available o Module AutoView p 200 400 Outlook ES Switch Switch N Sener 1 Server 1 Figure 2 4 DSR1010 Configuration with a Legacy KVM Switch To add a legacy KVM switch 1 Mount the legacy KVM switch into your rack cabinet Locate a length of CAT 5 cabling to connect your DSR to the DSRIQ module for your legacy KVM switch 2 Attach one end of the CAT 5 cabling to the RJ 45 connector on the DSRIQ module 3 Connect the other end of the CAT 5 cable to a port on the back of your DSR appliance Chapter 2 Installation 19 4 Attach the keyboard monitor and mouse connectors of the DSRIQ module to a user port on your legacy KVM switch 5 Connect the servers to your legacy KVM switch according to the instructions included with the device 6 Power cycle the legacy KVM switch to enable the cascade code 7 Repeat steps 2 6 for all legacy KVM switches you want to attach to your system as cascading switches To connect and power up your DSR L Connect your network cable from the LAN port on the rear of the DSR to your network 2 Power up all attached systems To install your DSR s
2. Do not disable the power cord grounding plug The grounding plug is an important safety feature Plug the power cord into a grounded earthed outlet that is easily accessible at all times Disconnect the power from the appliance by unplugging the power cord from either the electrical outlet or the appliance Chapter 2 Installation 15 To install the DSR hardware L Remove the DSR appliance from the packing material 2 Connect a terminal or PC running terminal emulation software such as HyperTerminal to the Configuration port on the back panel of the DSR appliance using the supplied null modem cable The terminal should be set to 9600 baud 8 bits 1 stop bit no parity and no flow control 3 Plug the supplied power cord into the back of the DSR appliance and then into an appropriate power source 4 When the power is switched on the Power indicator on the front of the appliance will blink for approximately 30 seconds while performing a self test Approximately 10 seconds after it stops blinking press the Enter key to access the main menu NOTE The DSR appliance may be rack mounted in a 1U configuration The DSR does not support a U configuration To configure the DSR hardware L You will see the Terminal Applications menu with six options Select option 1 Network Configuration coe SAN 1 Selig Boer biyhnmid Cepek moda it 1 ELL Lights ieee EL simaan eT es Lo Sih peed reli calra F T
3. DSR1010 2010 4010 1 72 x 17 00 x 11 00 in 1U form factor 4 45 x 43 18 x 27 94 cm W eight 8 Ibs 3 6 kg without cables Heat Dissipation 92 Btu hr Airflow 8 cfm DSR1010 2010 4010 only AC input Power DSR800 25 W maximum DSR1010 2010 4010 40 W maximum AC input Range 100 240 VAC AC input C urrent R ating DSR800 0 5A DSR1010 2010 4010 1A Appendices 69 DSR Product Specifications Dimensions continued AC input C able 18 AWG three wire cable with a three lead IEC 320 receptacle on the power supply end and a country dependant plug on the power resource end AC Frequency 50 60 Hz autosensing Temperature 32 104 degrees Fahrenheit 0 40 degrees Celsius operating 4 158 degrees Fahrenheit 20 70 degrees Celsius nonoperating Humidity 10 95 noncondensing Agency Approvals Agency Approvals EN55022 Class A EN55024 EN6200 3 2 EN6100 3 3 FCC 15 Class A VCCI Class A IEC 950 jenn UL 1950 third edition CSA C22 2 No 950 User Consoles Type PC running W indows NT or 2000 OS and DSR console application Minimum C onfiguration 300MHz Pentium Ill 64 Mb RAM 100BaseT NIC XGA Video Recommended C onfiguration 450 MHz Pentium Ill 128 Mb Ram 100BaseT NIC SXG A Video 70 DSR Installer User Guide Appendix E Sun Advanced Key Emulation Certain keys on anormal Type 5 US Sun keyboard can be emulated by key press sequences on a PS
4. 5 Repeat steps 3 and 4 to configure additional macros 6 When finished press Enter to return to the previous screen Using History mode History mode allows you to examine the contents of the history buffer which contains the events that have occurred The DSRIQ SRL maintains a buffer containing 240 lines minimum or 10 screens of output When the history buffer is full it will add new lines at the bottom of the buffer and delete the oldest lines at the top of the buffer NOTE The Config Key Sequence On Line Key Sequence and Clear History Key Sequence used in the following procedure are the default values These key combinations can be changed using the Configuration Screen To use History mode L Press Ctrl F9 The mode will display as History 2 Press one of the following key combinations to perform the indicated action Home Move to the top of the buffer End Move to the bottom of the buffer Page Up Move up one buffer page Page Down Move down one buffer page Up Arrow Move up one buffer line Down Arrow Move down one buffer line Ctrl F8 Enters Configuration mode The Configuration Screen will appear Press Ctrl F9 to return to the previous screen with History mode enabled or Ctri F 10 to return to the previous screen with On Line mode enabled Ctrl F11 Clears the history buffer If you choose this option a warn ing screen will appear Press Enter to delete the history buffer or Esc to cancel
5. Figure 3 16 User Status Dialog Box To disconnect a user L If OSCAR is not open press Print Screen The Main dialog box will appear 2 Click Commands User Status The User Status dialog box appears 3 Click the letter corresponding to the user to disconnect The Disconnect dialog box will appear Chapter 3 Local Port Operation 45 Figure 3 17 Disconnect Dialog Box 4 Click OK to disconnect the user and return to the User Status dialog box Or Click X or press Escape to exit the dialog box without disconnecting a user NOTE If the User Status list has changed since it was last displayed the mouse cursor will turn into an hourglass as the list is automatically updated No mouse or keyboard input will be accepted until the list update is complete Resetting Your PS 2 Keyboard and Mouse If your PS 2 keyboard or mouse locks up you may be able to re establish operation of these peripherals by issuing a reset command The reset command sends a hot plug sequence to the server which causes the mouse and keyboard settings to be sent to the DSR With communication re established between the server and the DSR functionality is restored to the user NOTE This function is for Microsoft Windows based computers only Resetting the PS 2 ona computer running any other operating system may require that you reboot that computer To reset the PS 2 mouse and keyboard values L If OSCAR is not open press Print Screen The Ma
6. SNMP Authentication Failure No display Reboot Started Displays the username Video Session Started Displays the user port and channel number Video Session Stopped Displays the user port and channel number Chapter 4 Terminal Operations 53 Video Session Terminated Displays the user who terminated the session the user who was terminated port and channel number Local Port Viewing Started Displays the local port Local Port Viewing Stopped Displays the local port Local Port Viewing Terminated Displays user who terminated the session and the local port Image Upgrade Started Displays the user who initiated the upgrade the type of image being upgraded and the current and new image versions DSRIQ Added Displays the DSRIQ ID and port number DSRIQ Removed Displays the DSRIQ ID and port number Subsystem Upgrade Started Displays the DSRIQ ID port number and information on the subsystem being upgraded Subsystem Restarted Displays the DSRIQ ID port number and information on the upgraded subsystem Screen Resolution Changed Displays the user port and channel numbers and the previous and current screen resolutions When you have configured SNMP enter to apply your changes You will then be asked to confirm and returned to the main SNMP Configuration menu NOTE The DSR supports an SNMP MIB agent that provides read write access to the MIB II variables except for the EGP group Firmware Mana
7. Technical Specifications 68 Appendix E Sun Advanced Key Emulation TO Appendix F Technical Support 72 Product Over e Contents Features and Benefits 0 cee Safety Precautions a Chapter 1 Product Overview 3 Chapter 1 Product Overview Features and Benefits Avocent s DSR appliances combine analog and digital technology to provide flexible centralized control of data center servers This solution provides enterprise customers with a significant reduction of cable volume secure remote access and flexible server management from anywhere at anytime The DSR appliance consists of a rack mountable keyboard video and mouse KVM switch configurable for analog local or digital remote connectivity Each DSR model has Avocent Rack Interface ARI ports for connecting servers and serial devices via DSRIQ modules Video resolution of 1280 x 1024 is Supported for remote users of the DSR system Enhanced video quality of up to 1600 x 1280 is available for the local user via the keyboard video and mouse ports The DSR works over standard LAN connections Users can access servers or serial devices across a 100BaseT Ethernet connection or directly through a local port on the DSR for remote KVM access and administration depending on the model selected The IP based DSR appliance gives you flexible server management control from anywhere in the world Red
8. 18 to view individual DSRIQ version information The DSRIQ Selection dialog box appears Figure 3 20 DSRIQ Selection Dialog Box 5 Selecta DSRIQ to view and click the Version button The DSRIQ Version dialog box appears For more information on loading firmware see Appendix A 48 DSR Installer User Guide Se fwooent DSAIQ Version 218 Figure 3 21 DSRIQ Version Dialog Box 6 Click X to close the DSRIQ Version dialog box Terminal Oper ond e Contents Accessing the Terminal ApplicationsMenu 51 Chapter 4 Terminal Operations 51 Chapter 4 Terminal Operations Accessing the Terminal Applications Menu Each individual DSR may be configured at the appliance level through the Configuration port on the back of the appliance All terminal commands are accessed through aterminal or PC running terminal emulation software To access the Terminal Applications menu L Connect a terminal or PC running terminal emulation software such as HyperTerminal to the Configuration port on the back panel of the DSR using the supplied null modem cable The terminal should be set to 9600 baud 8 bits 1 stop bit no parity and no flow control The terminal may be connected at any time even when the appliance is powered 2 Press any key to access the Main menu Terminal Applications menu commands The Terminal Applications menu of the DSR features nine selections Network Configuration Security Configu
9. 2 keyboard To enable Sun Advanced Key Emulation mode and use these keys press and hold Ctrl Shift Alt and then press the Scroll Lock key The Scroll Lock LED blinks Use the indicated key in the following table as you would use the advanced keys on a Sun keyboard Sun Key Emulation Sun Key US PS 2 Key to Enable Sun Key Emulation Compose Application Compose keypad 3k Power F11 Open F7 Help Num Lock Props F3 Front F5 Stop F1 Again F2 Undo F4 Cut F10 Copy F6 Paste F8 Find F9 Mute keypad Vol keypad Vol keypad Command left F12 Command left Win G UI left Command right 2 Win GUI right 1 Windows 95 104 key keyboard 2 The Command key is the Sun Meta diamond key Appendices 71 For example For Stop A press and hold Ctrl Shift Alt and press Scroll Lock then F1 A These key combinations will work with the USB DSRIQ module if your Sun system comes with a USB port as well as the Sun DSRIQ module With the exception of F12 these key combinations are not recognized by Microsoft Windows Using F12 performs a Windows key press When finished press and hold Ctrl S hift Alt and then press the Scroll Lock key to toggle Sun Advanced Key Emulation mode off Special considerations for Japanese Sun USB and Korean Sun USB keyboards DSRIQ USB modules only Japanese Sun USB and Korean Sun USB keyboard
10. FLASH update is completed NOTE Firmware can also be upgraded using the File Update Firmware command in the DS Admin software See the DS View Installer U ser G uide for more information NOTE During an O SC AR initiated upgrade the DSRIQ status indicator in the Main dialog box will be yellow The DSR appliance FLASH upgrade feature allows you to update your appliance with the latest firmware available To perform this update you will first need a Trivial FTP TFTP server If you do not have a TFTP server there are several shareware programs that you can download Visit http www klever net kin pumpkin html to find a freeware TFTP server You can upgrade the firmware using either the Terminal Applications menu or within OSCAR CAUTION Disconnecting a DSRIQ during a firmware update or cycling power will render the module inoperable and require the DS RIQ to be returned to the factory for repair To upgrade firmware using the DSR Terminal Applications menu L Visit http www avocent com support and download the latest FLASH firmware from Avocent Save the FLASH upgrade file to the appropriate directory on the TFTP server 2 Connect a terminal or PC running terminal emulation software such as HyperTerminal to the Configuration port on the back panel of the DSR using the supplied null modem cable The terminal should be set to 9600 baud 8 bits 1 stop bit no parity and no flow control 3 Ifthe DSR is not on turn i
11. Reporting interface which has intuitive menus to configure your system and select computers Computers can be identified by name or number allowing you to customize server names Viewing and Selecting Ports and Servers Use the Main dialog box to view configure and control servers in the DSR system You may view your servers by name port or by the unique Electronic ID number EID embedded in each DSRIQ You will see an OSCAR generated port list by default when you first launch OSCAR The Port column indicates the ARI port to which a server is connected If you connect a legacy KVM switch to the DSR appliance the port numbering displays the ARI port first then the switch port to which the server is connected For example in Figure 3 1 all the servers except Darrell and Ebert are connected to legacy switches To access the Main dialog box Press Print Screen to launch OSCAR The Main dialog box will appear Figure 3 1 Main Dialog Box 24 DSR Installer User Guide Viewing the status of your DSR system The status of servers in your system is indicated in the far right columns of the Main dialog box The following table describes the status symbols OSCAR Status Symbols Symbol Description green circle Server connected powered up and the DSRIQ is online Connected server is powered down or is not operating properly and the DSRIQ is offline Connected switch is online Connected switc
12. Security dialog box to lock your console with password protection set or change your password and enable the screen saver Chapter 3 Local Port Operation 39 NOTE If a password has been previously set you will have to enter the password before you can access the Security dialog box To access the Security dialog box L If OSCAR is not open press Print Screen The Main dialog box will appear 2 Click Setup Security The Security dialog box appears Sao Security ER BEE J Figure 3 13 Security Dialog Box To set or change the password L Single click and press Enter or double click in the New text box 2 Typethe new password in the New text box and press Enter Passwords must contain both alpha and numeric characters are case sensitive and may be up to 12 characters long Legal characters are A Z a z 9 space and hyphen 3 Inthe Repeat box type the password again and press Enter 4 Click OK to change only your password and then close the dialog box NOTE If you should lose or forget your password you will need to return your switch to have it reset to the factory default settings See Appendix F Technical Support for contact information To password protect your console 1 Set your password as described in the previous procedure 2 Select Enable Scren Saver 40 DSR Installer User Guide a 3 Type the number of minutes for Inactivity Time from 1 99 to delay activation of pas
13. Type category for the cascade switch Select the switch from the list and the Modify button appears allowing you to assign the appropriate number of ports to it 30 DSR Installer User Guide To access the Devices dialog box L If OSCAR is not open press Print Screen The Main dialog box will appear 2 Click Setup Devices The Devices dialog box appears NOTE The Modify button will only be available if a configurable switch is selected Figure 3 5 Devices Dialog Box When the DSR discovers a cascade switch you will notice the numbering format change from being an ARI port only to ARI port switch port to accommodate each server under that switch For example if a switch is connected to ARI port 6 each server connected to it would be numbered sequentially The server using ARI port 6 switch port 1 would be 06 01 the server using ARI port 6 switch port 2 would be 06 02 and so on To assign a device type L In the Devices dialog box select the desired port number 2 Click Modify The Device Modify dialog box appears Chapter 3 Local Port Operation 31 Ay ewocent Device Modify FIR Figure 3 6 Device Modify Dialog Box 3 Choose the number of ports supported by your switch and click OK 4 Repeat steps 1 3 for each port requiring a device type to be assigned 5 Click OK in the Devices dialog box to save settings NOTE Changes made in the Device Modify dialog box are not saved until you cl
14. line or press Down Arrow and repeat steps 2 5 for each of the remaining servers to be included in the scan pattern Click OK To remove a server from the scan list L 2 3 Inthe Scan dialog box click theserver to beremoved Press Delete Or Press Shift Delete to remove the selected server and all entries below it Click OK To start the scan mode 1 2 If OSCAR is not open press Print Screen The Main dialog box will appear Click Commands The Commands dialog box appears 38 DSR Installer User Guide Figure 3 12 Commands Dialog Box 3 Select Scan Enablein the Commands dialog box 4 Click X to close the Commands dialog box NOTE Scanning will begin as soon as the scan button is checked To cancel scan mode L Selecta server if OSCAR is open Or Move the mouse or press any key on the keyboard if OSCAR is not open Scanning will stop at the currently selected server Or If OSCAR is not open press Print Screen The Main dialog box will appear 2 Click Commands The Commands dialog box appears 3 Clear Scan Enable Setting Console Security Use the Security dialog box to set security on your local port console You can establish a screen saver mode that engages after your console remains unused for a specified Inactivity Time Once engaged your console will remain locked until you press any key or move the mouse You will then need to type in your password to continue Use the
15. of important safety considerations that should be reviewed prior to installing or maintaining your cables Keep all CAT 5 runs to a maximum of 10 meters each Maintain the twists of the pairs all the way to the point of termination or no more that one half inch untwisted Do not skin off more than one inch of jacket while terminating If bending the cable is necessary make it gradual with no bend sharper than a one inch radius Allowing the cable to be sharply bent or kinked can permanently damage the cable s interior Dress the cables neatly with cable ties using low to moderate pressure Do not over tighten ties Cross connect cables where necessary using rated punch blocks patch panels and components Do not splice or bridge cable at any point Keep CAT 5 cable as far away as possible from potential sources of EMI such as electrical cables transformers and light fixtures Do not tie cables to electrical conduits or lay cables on electrical fixtures Always test every installed segment with a cable tester Toning alone is not an acceptable test Always install jacks so as to prevent dust and other contaminants from settling on the contacts The contacts of the jack should face up on the flush mounted plates or left right down on surface mount boxes Always leave extra slack on the cables neatly coiled in the ceiling or near est concealed location L eave at least five feet at the work outlet side and 10 feet at the p
16. the action The previous screen will reappear 3 When finished press Ctrl F 10 to exit History mode and return to On Line mode Appendices 65 DSRIQ SRL pinouts The following table lists the pinouts for the DSRIQ SRL module and is provided for your reference DSRIQ SRL Pinouts DB9 F Host Signal Signal Flow SRLSignal Pin Name Description Name Description 1 DCD Data Carrier Detect OutofSRL DTR Data Terminal Ready 2 RXD Receive Data OutofSRL TXD Transmit Data 3 TXD Transmit Data n to SRL RXD Receive Data 4 DTR Data Terminal R eady n to SRL DSR Data Set Ready 5 GND Signal G round N A GND Signal G round 6 DSR Data Set Ready OutofSRL DTR Data Terminal Ready 7 RTS Request to Send n to SRL CTS C lear to Send 8 CTS Clear to Send OutofSRL RTS Request to Send 9 N C Not Connected N A N C Not Connected 66 DSR Installer User Guide Appendix C UTP Cabling The following information is intended to brief you on various aspects of connection media The performance of a DSR system depends on high quality connections Poor quality or poorly installed or maintained cabling can diminish DSR system performance NOTE This appendix is for information purposes only Please consult with your local code officials and or cabling consultants prior to any installation DSR systems utilize Unshielded Twisted Pair UTP cabling UTP copper cabling The following are ba
17. the selected port Use the Flag dialog box to configure the flag to display by server name or EID number or to change the flag color opacity display time and location on the desktop OSCAR Status Flags Flag Description Flag type by name Flag type by EID number Free Flag indicating that the user has been disconnected from all systems Flag indicating that broadcast mode is enabled To access the Flag dialog box L If OSCAR is not open press Print Screen The Main dialog box will appear 2 Click Setup Flag The Flag dialog box appears Figure 3 8 Flag Dialog Box To determine how the status flag is displayed L Select Nameor EID to determine what information will be displayed 2 Select Displayed to show the flag all the time or select Timed to display the flag for only five seconds after switching 34 DSR Installer User Guide 3 Selecta flag color in Display Color The following flag colors are available e Flag 1 Grey flag with black text e Flag 2 White flag with red text e Flag 3 White flag with blue text e Flag 4 White flag with violet text 4 In Display Mode select Opaque for a solid color flag or select Transparent to see the desktop through the flag 5 To position the status flag on the desktop a Click Set Position to gain access to the Position Flag screen Figure 3 9 Position Flag b Left click on the title bar and drag to the desired location c Right cli
18. 3 Betaal mis E Baba cheers ima mjertizs Figure 2 3 Network Configuration Menu 2 Select option 1 to set your network speed When possible you should set your connection manually without relying on the auto negotiate feature Once you enter your selection you will be returned to the Network Configuration menu 16 DSR Installer User Guide 3 Select option 2 and specify if you are using a static or BootP IP address Avocent recommends using a static P address for ease of configuration If you are using a BootP address please configure your BootP server to provide an IP address to the DSR appliance skip step 4 and continue to the next procedure 4 Select options 3 5 from the Terminal Applications menu in turn to finish configuring your DSR for IP address netmask and default gateway Once this is completed type a O to return to the main menu Adjusting mouse settings on target machines NOTE We highly recommend that all W indows systems attached to the DSR use the default W indows PS 2 mouse driver Before a PC running Windows NT 2000 or XP can be connected to the DSR for remote user control an adjustment to the target mouse s Motion tab must be made Use the default Microsoft Windows PS 2 mouse driver for all Microsoft Windows systems attached to the appliance For Microsoft Windows NT using default drivers L From the Desktop select Start Settings Control Panel Mouse The Mouse Properties dial
19. IN Avocent DSR Installer User Guide For models DSR800 DSR1010 DSR2010 DSR4010 gt O EH e H INSTRUCTIONS This symbol is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the appliance DANGEROUS VOLTAGE This symbol is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons POWER ON This symbol indicates the principal on off switch is in the on position POWER OFF This symbol indicates the principal on off switch is in the off position PROTECTIVE GROUNDING TERMINAL This symbol indicates a terminal which must be connected to earth ground prior to making any other connections to the equipment N ar N IN DSR Installer User Guide Avocent the Avocent logo The Power of Being There DSR OutLook AutoView DSView and OSCAR are trademarks or registered trademarks of Avocent Corporation or its affiliates All other marks are the property of their respective owners 2003 Avocent Corporation All rights reserved USA Notification Canadian Notification Japanese Approvals Taiwanese BSMI Certification Korean Certification Agency Approvals Warning Changes or modifications to this unit not expressly approved by the party responsibl
20. NOTE The DSRIQ SRL module is a DCE device and only supports VT100 terminal emulation Pressing CTRL F8 will activate the Configuration Screen which contains menu items that allow you to configure your DSRIQ SRL module NOTE W hen the Configuration Screen is active pressing Enter saves changes and returns you to the previous screen Pressing Esc returns you to the previous screen without saving changes Within the Configuration Screen you can modify the following options e Baud Rate This option allows you to specify the serial port communica tions speed in bauds per second BPS Available options are 300 1200 2400 9600 19200 34800 57600 or 115200 The default value is 9600 e Parity This option allows you to specify the serial port communications parity Available options are EVEN ODD or NONE The default value is NONE e Flow Control This option allows you to specify the type of serial flow control Available options are NONE XOn XOff software and RTS CTS hardware The default value is NONE If you select a baud rate of 115200 the only available flow control is RTS CTS hardware 62 DSR Installer User Guide DSR CD Mode This option allows you to control how the DSR and CD lines operate Available options are Always on and Toggle When in Toggle mode DSR and CD lines are turned off for one half second and then turned on each time a module is selected or deselected The default value is Always on En
21. OTE Scanning is only available to the local user To add servers to the scan list L If OSCAR is not open press Print Screen The Main dialog box will appear 2 Click Setup Scan The Scan dialog box appears Figure 3 11 Scan Dialog Box 3 Determine the order within the list to add the server If there are no servers in the scan list your cursor will appear in a blank line at the top of the list Or To add a server to the end of the list place your cursor in the last server entry and press the Down Arrow key Chapter 3 Local Port Operation 37 T Or To add a server in the midst of an existing list place your cursor in the line below where you want to insert a new server and press Insert Type the first few characters of a server name or port number to scan The first matching server will appear in the line Or To move through the list press the following keyboard commands in the Name Port or Time column to move through the list of servers available to scan a Press Alt Down Arrow to move the cursor down through the list of servers b Press Alt Up Arrow to move the cursor up through the list of servers c Press Alt Home to move the cursor to the first server in the list d Press Alt End to move the cursor to the last server in the list In the Time column type the number of seconds from 3 255 of desired time before the scan moves to the next server in the sequence Move the cursor to the next
22. PRODUCT OR SERVICE INADEQUACY OF A PRODUCT OR SERVICE FOR ANY PURPOSE OR USE THEREOF OR BY ANY DEFECT OR DEFICIENCY THEREIN EVEN IF AVOCENT CORPORATION OR AN AUTHORIZED AVOCENT DEALER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES 2003 Avocent Corporation All rights reserved ON K 1 Avocent The Power of Being There ForTechnical Support Email support avocent com www avocent com Avocent C orporation 4991 Corporate Drive Huntsville Alabama 35805 6201 USA Tel 1 256 430 4000 Fax 1 256 430 4031 Avocent Asia Pacific Singapore Branch O ffice 100 Tras Street 15 01 Amara C orporate Tower Singapore 079027 Tel 656 227 3773 Fax 656 223 9155 Avocent Canada 50 Mural Street Unit 5 Richmond Hill Ontario L4B 1E4 Canada Tel 1 877 992 9239 Fax 1 877 524 2985 590 346 001C Avocent International Ltd Avocent H ouse Shannon Free Zone Shannon C ounty C lare Ireland Tel 353 61 715 292 Fax 353 61 471 871 Avocent G ermany G ottlieb Daimler Stra e 2 4 D 33803 Steinhagen Germany Tel 49 5204 9134 0 Fax 49 5204 9134 99
23. Power down the DSR appliance before servicing Always disconnect the power cord from the wall outlet To connect serial devices to the DSR appliance L Locate a DSRIQ SRL module 2 Attach the DSRIQ SRL 9 pin serial connector to the serial port of the device to be connected to your DSR appliance 3 Attach one end of the CAT 5 cable to the RJ 45 connector on the DSRIQ SRL module Connect the other end of the CAT 5 cable to the desired ARI port on the back of your DSR appliance NOTE The DSRIQ SRL module is a DCE device and only supports VT100 terminal emulation 4 Connect the power supply to the power connector on your DSRIQ SRL The cable expander can be used to power up to four DSRIQ SRL modules from a single power supply 5 Connect the DSRIQ SRL power supply to an appropriate AC wall outlet Power up your serial device See Appendix B for more information on DSRIQ SRL modules To connect the local port keyboard monitor and mouse Attach your keyboard monitor and mouse cable connectors to the appropriate ports on the back of your DSR appliance NOTE You must install both a keyboard and mouse on the local port or the keyboard will not initialize properly 18 DSR Installer User Guide Adding a legacy KVM switch You can add your legacy KVM switches to the DSR appliance for better integration into your existing configuration In a cascaded system each ARI port will accommodate up to 24 servers Legacy Switch Support
24. Print Screen Flag Change display timing color or location of the status flag Broadcast Simultaneously send mouse movements and keystrokes to multiple servers Scan Set up a custom scan pattern for up to 16 servers Security Set passwords to protect or restrict server access Enable the screen saver Keyboard Set the keyboard country code to send to Sun servers Devices Identify the appropriate number of ports on an attached cascade switch Names Identify servers by unique names To access the Setup menu L Press Print Screen to launch OSCAR The Main dialog box appears 2 Click Setup The Setup dialog box appears Avocent Setup F Fa Figure 3 2 Setup Dialog Box 28 DSR Installer User Guide Assigning server or serial device names Use the Names dialog box to identify servers or serial devices by name rather than by port number The Names list is always sorted by port order You can toggle between displaying the name or the EID number of each DSRIQ so even if you move the module server serial device to another ARI port the name and configuration will be recognized by the appliance NOTE If a server is turned off its respective DSRIQ will not appear in the Names list To access the Names dialog box L If OSCAR is not open press Print Screen The Main dialog box appears 2 Click Setup Names The Names dialog box appears Figure 3 3 Names Dialog Box NOTE If new DSRIQ modules
25. RIQ Selection dialog box appears Appendices 59 Figure A 2 DSRIQ Selection Dialog Box 4 Selecta DSRIQ to upgrade and click the Version button The DSRIQ Version dialog box appears SS wocert D5RIQ Version TIR Figure A 3 DSRIQ Version Dialog Box 5 Click the Load Firmware button The DSRIQ Load dialog box appears 60 DSR Installer User Guide Figure A 4 DSRIQ Load Dialog Box 6 Click OK to initiate the upgrade Appendices 61 Appendix B Using DSRIQ SRL Modules The DSRIQ SRL module is a Serial to VGA converter which permits VT 100 capable devices to be viewed from the DSR local port or by using the DSView software The actual serial data is not accessed but is merely displayed All serial data coming from the target device is displayed in a VT 100 window placed into a video buffer and sent to the DSR appliance as though it came from a VGA server Likewise keystrokes entered on a keyboard are sent to the attached device as though they were typed upon a VT 100 terminal DSRIQ SRL Module modes The following modes can be accessed from the DSRIQ SRL module e On Line This mode enables you to send and receive serial data e History This mode enables you to review serial data e Configuration This mode enables you to specify DSR communication parameters the appearance of the Terminal Applications menu key com binations for specific actions and macros Configuring the DSRIQ SRL
26. additional items needed to use your DSR appliance e OneDSRIQ module per server or DSRIQ SRL per serial device e OneCAT 5 patch cable per server or serial device 4 pair UTP up to 10 meters e DSsoftware 12 DSR Installer User Guide Verification of Ethernet computer connections DSR appliance The front panel of the DSR features two LEDs describing the Ethernet connection The top green LED is the Link indicator It will illuminate when a valid connection to the network is established and blink when there is activity on the port The lower amber LED labeled 100M will indicate that you are communicating at the 100 Mb rate Additionally there are two LEDs above each port number on the front of your appliance one green and one amber The green LED will illuminate when the attached system is powered The amber LED will illuminate when that port is selected by the DSView Client DSRIQ modules PS 2 Sun and USB DSRIQ modules are available for attaching computers to your DSR appliance The DSRIQ SRL serial module is used to connect serial devices to your DSR appliance and features two green LEDs a POWER LED and a STATUS LED The POWER LED indicates that the attached computer is powered The STATUSLED indicates that a valid UTP connection has been made to a DSR appliance The DSRIQ SRL prevents a serial break from the attached device if the module loses power However a user can generate a serial break with the attached dev
27. are discovered by the DSR the on screen list will be automatically updated The mouse cursor will change into an hourglass during the update No mouse or keyboard input will be accepted until the list update is complete To assign names to servers or serial devices L Inthe Names dialog box select a server or serial device name or port number and click Modify The Name Modify dialog box appears Chapter 3 Local Port Operation 29 Figure 3 4 Name Modify Dialog Box 2 Typeanamein the New Name box Names of servers or serial devices may be up to 15 characters long Legal characters include A Z a z 0 9 space and hyphen 3 Click OK to transfer the new name to the Names dialog box Your selection is not saved until you click OK in the Names dialog box 4 Repeat steps 1 3 for each server or serial device in the system 5 Click OK in the Names dialog box to save your changes or Click X or press Escape to exit the dialog box without saving changes NOTE If a DSRIQ has not been assigned a name a combination of the EID and portis used as the default name To list servers alphabetically by name Press AIt N or click Namein the Main dialog box Assigning Device Types While the appliance automatically discovers cascade switches attached to your appliance you will need to specify the number of ports on the cascade switch through the Devices dialog box You will see an Sw 4 Sw 6 Sw 8 Sw 16 or Sw 24 appear in the
28. atch panel side Choose either 568A or 568B wiring standard before beginning Wire all jacks and patch panels for the same wiring scheme Don t mix 568A and 568B wiring in the same installation Always obey all local and national fire and building codes Be sure to firestop all cables that penetrate a firewall Use plenum rated cable where it is required 68 DSR Installer User Guide DSR Product Specifications Appendix D Technical Specifications Server Ports Number DSR800 8 DSR1010 2010 4010 16 Types DSRIQ PS 2 DSRIQ USB DSRIQ VSN Sun VGA DSRIQ WSN Sun 13W 3 and DSRIQ SRL modules Connectors RJ 45 Sync Types S eparate horizontal and vertical Plug and Play DDC2B Video Resolution 640 x480 75 Hz Local Port and Remote Port Minimum 800 x600 75 Hz 960 x700 75 Hz 1024 x768 75 Hz 1280 x1024 75 Hz Remote Port Maximum using a DSRIQ 1680 x1280 75 Hz Local Port Maximum Supported Cabling 4 pair UTP CAT 5 or CAT 6 10 meters maximum length Configuration Port Dimensions H xW xD Number 1 Type Serial RS 232 Connector DB9 Male Network Connection Number 1 Type Ethernet IEEE 802 3 10BaseT Fast Ethernet IEEE 802 3U 100BaseT Connector RJ 45 Local Port Number 1 Type PS 2 and VGA Connectors PS 2 MiniDIN and 15 pin D Sub Dimensions DSR800 1 72 x 17 00 x 8 075 in 1U form factor 4 45 x 43 18 x20 5 cm
29. cation as the Y key on a German keyboard Sun servers will interpret pressing the Y key on a German keyboard as pressing the Z key when the US keyboard country code is used The Keyboard command enables you to send a different keyboard country code than the default US setting The specified country code is sent to all servers attached to the DS appliance when they are powered up or rebooted and the new code is stored in the DSRIQ 42 DSR Installer User Guide NOTE If a DSRIQ is moved to a different server the keyboard country code will need to be reset See Appendix E for information on emulating certain Sun keys using a PS 2 keyboard and special considerations for J apanese and Korean Sun USB keyboards NOTE Only local users can view or change keyboard country code settings To set the keyboard country code for Sun servers L If OSCAR is not open press Print Screen The Main dialog box will appear 2 Click Setup Keyboard The Keyboard dialog box appears Keyboard ax Figure 3 14 Keyboard Dialog Box 3 Selecta country code and click OK 4 Reboot the Sun servers After rebooting each Sun server will request the country code setting stored in the DSRIQ NOTE If you wish to reboot the servers by power cycling them you must wait 90 seconds before rebooting A soft reboot may be performed without waiting 90 seconds Managing Server Tasks Using OSCAR From the OSCAR Commands menu you can manage your DSR sys
30. change You can navigate the Configuration Screen using the Up Arrow and Down Arrow keys Modify the selected value using the Left Arrow and Right Arrow keys Repeat steps 2 and 3 to modify additional values Press Enter to save your changes and exit the Configuration Screen Or Press Esc to exit the Configuration Screen without saving the changes Creating a DSRIQ SRL macro Pressing the Page Down key when the Configuration Screen is displayed will provide access to the Macro Configuration screen The DSRIQ SRL can be configured with up to 10 macros Each macro can be up to 128 characters in length To create a macro 1 Select the DSRIQ SRL you wish to configure and press Ctrl F8 to activate the Configuration menu When the Configuration menu appears press Page Down to view theMacro Configuration screen The Macro Configuration screen shows the 10 available macros and the associated key sequences if any for each Using the Up Arrow and Down Arrow keys scroll to an available macro number and highlight the listed keystroke sequence Type the new macro keystroke sequence over the default Any combination of Ctrl or Alt anda single key may be used When you have finished entering the keystroke sequence that will activate the new macro press the Down Arrow key On the line below the macro keystroke sequence you just entered type the keystroke sequence that you wish the macro to perform 64 DSR Installer User Guide
31. ck to return to the Flag dialog box NOTE Changes made to the flag position are not saved until you click OK in the Flag dialog box 6 Click OK to save settings or Click X to exit without saving changes Broadcasting to Servers The local user can simultaneously control multiple servers in a system to ensure that all selected servers receive identical input You can choose to broadcast keystrokes and or mouse movements independently NOTE You can broadcast to as many as 16 servers at a time one server per ARI port To access the Broadcast dialog box L If OSCAR is not open press Print Screen The Main dialog box will appear 2 Click Setup Broadcast The Broadcast dialog box appears Chapter 3 Local Port Operation 35 Aa wocert Broadcast Hut u ne 06 02 Figure 3 10 Broadcast Dialog Box NOTE Broadcasting Keystrokes The keyboard state must be identical for all servers receiving a broadcast to interpret keystrokes identically Specifically the Caps Lock and Num Lock modes must be the same on all keyboards W hile the appliance attempts to send keystrokes to the selected servers simultaneously some servers may inhibit and thereby delay the transmission Broadcasting Mouse Movements For the mouse to work accurately all systems must have identical mouse drivers desktops such as identically placed icons and video resolutions In addition the mouse must be in exactly the same place on all
32. e for compliance could void the user s authority to operate the equipment Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in acommercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the Radio Interference Regulations of the Canadian Department of Communications Le present appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le Reglement sur le brouillage radio lectrique dict par le Ministere des Communications du Canada CES nn AG ed chic SAAR CT Oe Re eS kka Heol eat COC ee SESEHREHNZ ZIEHT ET W TTIT KATANA ABE TEN HE Phe ae aa ot JETT MAKES KEAN Director General of Radio Research Laboratory Ministry of Information and Communica
33. ed from the database the DSAuth server certificate is removed from the DSR which allows the DSR to be moved from one DSAuth server to another The DSAuth server certificate can also be removed from the Security menu on the DSR console port via the Reset Security Keys option When the DSR is in All mode DSAdmin displays a warning message when the DSR is added to the database stating that the certificate could not be installed If you intend to operate in All mode you may safely ignore this warning Otherwise you may wish to change the Security settings on the console port of the DSR SNMP Configuration This menu option allows you to enable SNMP and to specify parameters for SNMP operation The following SNMP parameters may be configured e SNMP Enables or disables SNMP e Read community name Specifies the community from which traps will be read e Write community name Specifies the community to which traps will be written e Trap community name Indicates the name of the community containing atrap e Trap destination address 1 4 Indicates the addresses of up to four trap hosts to which you want to send SNMP traps e Trap configuration Displays the SNMP Trap Configuration menu You may select EnableAll Traps DisableAll Traps or choose to enable or dis able any of the following traps Cold Start No display Link Down Displays the index of the Ethernet interface Link Up Displays the index of the Ethernet interface
34. gate OSCAR using the keyboard and mouse OSCAR Navigation Basics This Keystroke Does This Print Screen Opens OSCAR Press Print Screen twice to send the Print Screen keystroke to the currently selected DSRIQ module F1 O pens the Help screen for the current dialog box 26 DSR Installer User Guide This Keystroke OSCAR Navigation Basics continued Does This Escape Closes the current dialog box without saving changes and returns to the previous one If the Main dialog box is displayed pressing Escape closes OSCAR and displays a status flag if status flags are enabled See Controlling the Status Flag in this chapter for more information In a message box it closes the pop up box and returns to the current dialog box Alt Opens dialog boxes selects or checks options and executes actions when used with underlined or other designated letters Alt X Closes current dialog box and returns to previous one Alt O Selects the OK button then returns to the previous dialog box Enter Completes a switch operation in the Main dialog box and exits OSCAR Single click Enter In a text box it selects the text for editing and enables the Left and Right Arrow keys to move the cursor Press Enter again to quit the edit mode Print Screen Backspace Toggles back to previous selection Print Screen Alt 0 mmediately disengages user from a server no server is selected Status flag disp
35. gement This menu option allows you to access two commands FLASH Download and Toggle Boot Firmware The FLASH Download selection allows you to upgrade your DSR firmware with upgrades available from Avocent For more information see Appendix A FLASH Upgrades CAUTION Do not cycle power to the DSR appliance or connected servers and do not disconnect DSRIQ modules during a FLASH upgrade Doing so may render the module permanently inoperable and require the DSRIQ to be returned to the factory for repair 54 DSR Installer User Guide Enable Debug Messages This menu option allows you to configure the DSR to display messages regarding the status of the DSR appliance Once you select the level of detail you wish to receive the DSR will begin to display information on your Terminal Screen When you are finished viewing press any key to exit this mode Set Change Password The DSR can be set to a secure mode where the Terminal Applications menu cannot be accessed without first entering a password To activate security L Select the Set Change Password menu option You will be prompted to decide if you wish to continue Enter a Y 2 Typea password for this DSR appliance and press Enter This password may be up to 14 characters long 3 You will be prompted to re type the password Once you complete this step security will be active and you will not be able to access DSR terminal operations without the password To change the
36. gy if your monitor is Enercy Star compliant otherwise select Screen Chapter 3 Local Port Operation 41 CAUTION Monitor damage can result from the use of Energy Mode with monitors not compliant with ENERGY STAR 5 Optional Click Test to activate the screen saver test which lasts 10 seconds then returns you to the Security dialog box 6 Click OK NOTE Activation of the screen saver mode disconnects the user from a Server no server is selected The status flag displays Free To exit the screen saver mode Press any key or move your mouse Any previous server connection will be restored To tum off the screen saver L Inthe Security dialog box clear Enable Screen Saver 2 Click OK To immediately turn on the screen saver Press Print Screen then press Pause This command only works when the user is connected to a server Setting the Keyboard Country Code NOTE Using a keyboard code that supports a language different from that of your DSR firmware will cause incorrect keyboard mapping Sun servers may use key mappings for foreign keyboards By default DS appliances send the US keyboard country code to Sun and USB modules attached to servers and the code is applied to the servers when they are powered up or rebooted Codes are then stored in the DSRIQ Issues may arise when you use the US keyboard country code with a keyboard of another country For example the Z key on a US keyboard is in the same lo
37. h is offline or not operating properly oe X yellow circle The designated DSRIQ module is being upgraded W hen this symbol displays do not cycle power to the DSR appliance or connected servers and do not disconnect DSRIQ modules Doing so may render the module permanently inoperable and require the DSRIQ to be returned to the factory for repair A green letter DSRIQ is being accessed by the indicated user channel Aa black letter DSRIQ is blocked by the indicated user channel For instance in Figure 3 1 userB is viewing Forester but is blocking access to Acton Barrett and Edie which are connected to the same DSRIQ Selecting servers and serial devices Use the Main dialog box to select servers and serial devices When you select aserver or serial device the DSR reconfigures the keyboard and mouse to the settings for the selected server or serial device To select servers or serial devices Double click the server or serial device name EID or port number or If the display order of your list is by port Port button is depressed type the port number and press Enter or If the display order of your list is by name or EID Nameor EID button is depressed type the first few letters of the name of the server or serial device or the EID number to establish it as unique and press Enter To select the previous server or serial device Press Print Screen and then Backspace This key combination
38. her than direct connections to the branch circuit for example use of power strips 8 DSR Installer User Guide Installation e Contents Gating Started aanak deed cis at Installing the DSR Appliance Chapter 2 Installation 11 Chapter 2 Installation The DSR system requires that the DSView DSAdmin and DSAuth software be installed prior to use DSView is the application that allows a user to view and control a server attached to the DSR system DSAdmin is used to configure and maintain the system DSAuth is a Windows NT or 2000 service used to prevent unauthorized access to the DSR system More information on the DS Management Software suite can be found in your DSView Installer User Guide The DSR system uses Ethernet networking infrastructure and TCP IP protocol to transmit keyboard video and mouse information between operators and connected computers Although 10BaseT Ethernet may be used Avocent recommends a dedicated switched 100BaseT network Getting Started Before installing your DSR refer to the following lists to ensure you have all items that shipped with the DSR as well as other items necessary for proper installation Supplied with the DSR Thefollowing items are supplied with your DSR appliance e DSR appliance e Local country power cord e Rack mounting brackets e Null modem cable e DSR Installer User Guide e DSR Quick Install Guide Additional items needed The following are
39. ice by pressing Alt B in the Terminal Applications menu Setting up your network The DSR system uses IP addresses to uniquely identify the server running DSAuth the DSR appliances and the computers running DSView The DSR supports both BootP a subset of DHCP and static IP addressing Avocent recommends that IP addresses be reserved for each appliance and that they remain static while the DSR appliances are connected to the network For additional information on how the DSR uses the TCP protocol see Appendix B of the DSView Installer User Guide Figure 2 1 shows the DSR ina network configuration Chapter 2 Installation 13 CAT5 Connection Ou ee ee 5 ED KVM Connection to Switch Ka Remote IP connection o v e I o authentication Ng Services DSAdmin NG 27 Analog User gt OSCAR DSView Figure 2 1 The DSR in a Network Configuration Installing the DSR Appliance The following diagram illustrates one possible configuration for your DSR appliance Follow the detailed instructions to successfully install your DSR appliance 14 DSR Installer User Guide Digital User Configuration Port for updating firmware DSR1010 Appliance Analog User DSRIQ Module P5 2 USB Sun and serial adaptors are available Server 1 Figure 2 2 Basic DSR Configuration WARNING To reduce the risk of electric shock or damage to your equipment
40. ick OK in the Devices dialog box Changing the Display Behavior Use the Menu dialog box to change the display order of servers and seta Screen Delay Time for OSCAR The display order setting alters how servers will display in several screens including the Main Devices and Broadcast dialog boxes To access the Menu dialog box L Press Print Screen to launch OSCAR The Main dialog box appears 2 Click Setup Menu in the Main dialog box The Main setup menu appears see Figure 3 7 32 DSR Installer User Guide Figure 3 7 Menu Dialog Box To choose the display order of servers L Select Nameto display servers alphabetically by name or Select EID to display servers numerically by EID number 0r Select Port to display servers numerically by port number 2 Click OK Depending on the display method selected the corresponding button will be depressed in the Main dialog box To set a Screen Delay Time for OSCAR L Typein the number of seconds 0 9 to delay OSCAR display after you press Print Screen Entering will instantly launch OSCAR with no delay 2 Click OK Setting a Screen Delay Time allows you to complete a soft switch without OSCAR displaying To perform a soft switch see Soft switching in this chapter Chapter 3 Local Port Operation 33 Controlling the Status Flag The status flag displays on your desktop and shows the name or EID number of the selected server or the status of
41. in dialog box will appear 2 Click Commands Reset PS 2 A message box displays requesting that you confirm the reset Click OK a A message appears indicating that the mouse and keyboard have been reset 46 DSR Installer User Guide b Click X to close the message box Or Click X or press Escape to exit without sending a reset command to the PS 2 mouse and keyboard Displaying Version Information OSCAR enables you to display the version number of the DSR firmware and any auxiliary devices connected to the DSR as well as display keyboard and mouse information for the currently selected server This information facilitates system troubleshooting and support For optimum performance keep your firmware current To display version information L If OSCAR is not open press Print Screen The Main dialog box will appear 2 Click Commands Display Versions The Version dialog box appears The top half of the box lists the subsystem versions in the DSR Figure 3 18 Version Dialog Box 3 Click Digital to view the Digitizer appliance firmware versions The Digital Version dialog box appears The top section identifies the Digitizer subsystem versions The center section identifies the current network settings Click X or press Escape to return to the Version dialog box Chapter 3 Local Port Operation 47 gt Avocent Digital Version Figure 3 19 Digital Version Dialog Box 4 Click DSRIQ see Figure 3
42. ined 2 Check our web site at www avocent com support to search the knowledge base or use the on line service request 3 Call Avocent Technical Support for assistance at 888 793 8763 Visit the Avocent web site at http www avocent com support and click on Support Phone Numbers for current phone support hours LIMITED WARRANTY Avocent Corporation warrants to the original retail purchaser that this product is and will be free from defects in materials and workmanship for a period of 24 months from the date of purchase Additionally all Avocent products carry an unconditional thirty day satisfaction guarantee If for any reason you are dissatisfied with the performance of this product you may return it to the point of purchase for a refund of the purchase price excluding shipping charges This guarantee does not apply to special order products and may not be available through all resellers During the warranty period purchaser must promptly call Avocent fora RETURN MATERIALSAUTHORIZATION RMA number Makesurethat the RMA number appears on the packing slip proof of purchase AND ON THE OUTSIDE OF EACH SHIPPING CARTON Unauthorized returns or collect shipments will be refused Ship prepaid to Avocent Corporation 4991 Corporate Drive Huntsville AL 35805 U S A Telephone 256 430 4000 The above limited warranty is voided by occurrence of any of the following events upon which the product is provided as is with all faults a
43. is 26 lines The following Configuration Screen options enable you to define the function keys that will perform a selected action To specify a new function key press and hold the Ctrl key then press the function key that you want to associate with the action For example if you want to change the Configuration Config Key Sequences option from lt CTRL F8 gt to lt CTRL F7 gt press and hold the Ctrl key and then press F7 Config Key Sequences This option allows you to define the key combina tion that causes the Configuration Screen to appear On Line Key Sequence This option allows you to define the key sequence that displays the On Line mode The default key sequence is Ctrl F 10 Help Key Sequence This option allows you to define the key combination that displays the Help System screen The default key sequence is Ctrl F1 Appendices 63 History Key Sequence This option allows you to define the key combina tion that enables History mode The default key sequence is Ctrl F9 Clear History Key Sequence This option allows you to define the key combination that clears the history buffer while in History mode The default key sequence is Ctrl F11 Break Key Sequence This option allows you to configure the key combi nation that generates a break condition The default key sequence is Alt B To configure a DSRIQ SRL module 1 2 Press Ctrl F8 The Configuration Screen will appear Select a parameter to
44. lays Free This only applies to the O on the keyboard and not the keypad Print Screen Pause mmediately turns on screen saver mode and prevents access to that specific console if itis password protected Up Down Arrows Moves the cursor from line to line in lists Right Left Arrows Moves the cursor between columns W hen editing a text box these keys move the cursor within the column Page Up Page Down Pages up and down through Name and Port lists and Help pages Home End Moves the cursor to the top or bottom of a list Backspace Erases characters in a text box Delete Deletes current selection in the scan list or characters ina text box Shift Del Deletes from the current selection to the end of the list when editing a scan list Numbers Type from the keyboard or keypad Caps Lock Disabled Use the Shift key to change case Chapter 3 Local Port Operation 27 Configuring OSCAR You can configure your DSR system from the Setup menu within OSCAR Select the Names button when initially setting up your DSR system to identify servers by unique names Select the other setup features to manage routine tasks for your servers from the OSCAR menu Setup Features to Configure OSCAR Feature Purpose Menu Change the server list between numerical by port or EID number and alphabetical by name Change the Screen Delay Time before OSCAR displays after pressing
45. ment please observe the following precautions e Donotusea 2 wire power cord in any Avocent product configuration e Test AC outlets at the computer and monitor for proper polarity and grounding e Use only with grounded outlets at both the computer and monitor When using a backup Uninterruptible Power Supply UPS power the computer the monitor and the DSR appliance off the supply N NOTE The AC inlet is the main disconnect Chapter 1 Product Overview 7 Rack mount safety considerations Elevated Ambient Temperature If installed in a closed rack assembly the operation temperature of the rack environment may be greater than room ambient Use care not to exceed the rated maximum ambient temperature of the appliance Reduced Air Flow Installation of the equipment in a rack should be such that the amount of airflow required for safe operation of the equipment is not compromised Mechanical Loading Mounting of the equipmentin the rack should be such that a hazardous condition is not achieved due to uneven mechanical loading Circuit Overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of circuits might have on overcurrent protection and supply wiring Consider equipment nameplate ratings for maximum current Reliable Earthing Reliable earthing of rack mounted equipment should be maintained Pay particular attention to supply connections ot
46. nd with all disclaimers of warranty identified below 1 If defect or malfunction was caused by abuse mishandling unauthorized repair or use other than intended If unauthorized modifications were made to product If unreported damages occurred in any shipment of the product If damages were due to or caused by equipment or software not provided by Avocent If the unit is used with non grounded or incorrectly polarized AC power If the product is used in contradiction to any instruction provided by any User Guide or Instruction Sheet provided to you or with the product 7 If the product is damaged due to power surges water exposure or act of God including lightning AU RWN EXCEPT AS SPECIFICALLY PROVIDED ABOVE AND TO THE MAXIMUM EXTENT ALLOWED BY LAW AVOCENT CORPORATION DISCLAIMS ALL WARRANTIES AND CONDITIONS WHETHER EXPRESS IMPLIED OR STATUTORY AS TO ANY MATTER WHATSOEVER INCLUDING WITHOUT LIMITATION TITLE NON INFRINGEMENT CONDITION MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR OR INTENDED PURPOSE EXCEPT ASEXPRESSLY PROVIDE D ABOVE AND TOTHE MAXIMUM EXTENT ALLOWED BY LAW AVOCENT CORPORATION SHALL NOT BE LIABLE FOR ANY SPECIAL INDIRECT OR CONSEQUENTIAL DAMAGES INCLUDING WITHOUT LIMITATION LOSS OF PROFIT LOSS OF BUSINESS LOSS OF INFORMATION FINANCIAL LOSS PERSONAL INJ URY LOSS OF PRIVACY OR NEGLIGENCE WHICH MAY BE CAUSED BY OR RELATED TO DIRECTLY OR INDIRECTLY THE USE OF A PRODUCT OR SERVICE THE INABILITY TO USE A
47. oftware See the DSView Installer User Guidethat ships with your software NOTE Your software registration key will be necessary for installing the DS Auth software used with your DSR appliance Internet Explorer 5 0 or higher and Java Runtime Environment JRE 1 4 X must also be installed to use the DS W ebview components of the DS View software 20 DSR Installer User Guide Contents Controlling Your System at the Local Port 23 Viewing and Selecting Ports and Servers 23 Navigating OSCAR aaa 25 Configuring OSCAR 0 c eee eee eee 27 Assigning Device Types 22 ccc eee 29 Changing the Display Behavior 31 Controlling the Status Flag 33 Broadcasting to Savers 34 Using Scan Mode aaa 36 Setting Console Security 38 Setting the Keyboard Country Code 41 Managing Server Tasks Using OSCAR 42 Viewing and Disconnecting User Connections 44 Resetting Your PS 2 Keyboard and Mouse 45 Displaying Version Information 46 Chapter 3 Local Port Operation 23 Chapter 3 Local Port Operation Controlling Your System at the Local Port All DSR models include a local port on the back of the appliance This port allows you to connect a keyboard monitor and mouse to the appliance for direct access The DSR uses OSCAR Avocent s On Screen Configuration and Activity
48. og box will appear 2 Click on the Motion tab 3 Set the Pointer speed to Slow This will also need to be done for any NT user account that will be accessing the NT system through the DSR 4 Set Acceleration to None for mouse sync For Windows 2000 or Windows XP using default drivers 1 From the Desktop select Start Settings Control Pand Mouse The Mouse Properties dialog box will appear 2 Click on the Motion tab 3 Set the speed setting to the default of 50 4 If you are using Windows 2000 click the Mouse tab and set Acceleration to Nonefor mouse sync Or If you are using Windows XP click the Pointer Options tab and check the Enhance pointer precision checkbox Chapter 2 Installation 17 To connect a DSRIQ module to each server 1 Locate a DSRIQ for your DSR appliance 2 Attach the appropriately color coded ends to the keyboard violet monitor blue and mouse green ports on the first server you will be connecting to this DSR appliance 3 Attach one end of the CAT 5 cabling that will run from your DSRIQ to the DSR appliance to the RJ 45 connector on the DSRIQ 4 Connect the other end of the CAT 5 cable to the desired ARI port on the back of your DSR appliance 5 Repeat this step for all servers you wish to attach NOTE W hen connecting a Sun DSRIQ module you must use a multi sync monitor to accommodate Sun computers that support both VGA and sync on green or composite sync NOTE
49. password L Select the Se Change Password menu option 2 You will be prompted to type the old password and a new one 3 Reenter the new password to verify CAUTION This password places your DSR terminal in a secure mode This password should be guarded like any network password and care should be taken to avoid forgetting or misplacing it There are no means for recovering a lost password Restore Factory Defaults This menu option will restore the Network Configuration the security configuration and the SNMP Configuration options to the default settings Reset Appliance This menu option allows you to execute a soft reset of the DSR Exit This menu selection will return you to the ready prompt Appendices p Contents Appendix A FLASH Upgrade 57 Appendix B Using DSRIQ SRL Modules 61 Appendix C UTP Cabling a 66 Appendix D Technical Specifications 68 Appendix E Sun Advanced Key Emulation TO Appendix F Technical Support 72 Appendices 57 Appendices Appendix A FLASH Upgrades The DSRIQ module is unavailable while an upgrade is in progress When an upgrade is initiated any current connection to the server via the DSRIQ module will be terminated If you are using DSAuth or DSView software a server experiencing a DSRIQ firmware update may not display or may display as disconnected The server will appear normally when the
50. ration SNMP Configuration Firmware Management Enable Debug Messages Set Change Password Restore Factory Defaults Reset Appliance and Exit Each is discussed below Network Configuration The DSR appliance is configured for network access through this option When itis selected you will have access to the addressing that allows the DSR to be positioned in your network Security Configuration This menu option allows you to configure DSR authentication security When itis selected you will be given two menu options Reset Security Keys certificates of server running DSAuth and the connection status of the server running DSAuth The DSR operates in one of two modes All or Secure This setting is controlled from the Security menu on the DSR console port In the default All mode the DSR allows any server running DSAuth to initiate a session between the DSR and DSView In secure mode only one specific DSAuth server is allowed to initiate this session other DSAuth servers are locked out NOTE In secure mode the ability to select a backup DS Auth server through DS View is eliminated 52 DSR Installer User Guide When a DSR appliance is added to the database with DSAdmin the appropriate DSAuth server certificate is added to the DSR automatically If DSAuthentication cannot contact the DSR to add the certificate an error message is displayed and the DSR is not added to the database When the last reference to a DSR is remov
51. s assign usage IDs for certain keys that differ from standard USB usage IDs If DSRIQ USB modules are attached to your Sun servers the Han Zen and Katakana Hiragana keys on J apanese Sun USB keyboards and Hangul and Hanja keys on Korean Sun USB keyboards must be accessed using alternate keystrokes Due to these keyboard specific differences keyboard mapping inconsistencies may be encountered when switching between servers using Sun DSRIQ modules and servers using DSRIQ USB modules T hese keys function normally if your Sun servers are attached to the DS appliance using a Sun DSRIQ The following table lists the keyboard mapping that will take place when a DSRIQ USB is used in this setting PS 2 to USB Keyboard Mappings PS 2 USB Sun US Korean Sun Japanese Sun Keyboard Usage ID Keyboard USB Keyboard USB Keyboard Right Alt O XE 6 AltG raph Hangul Katakana Hiragana Windows 0 x65 Compose Hanja Compose Application Hangul O x90 N A N A N A Hanja 0 x91 N A N A N A Katakana Hiragana 0x88 N A N A Han Zen Han Zen x35 a N A 72 DSR Installer User Guide Appendix F Technical Support Our Technical Support staff is ready to assist you with any installation or operating issues you encounter with your Avocent product If an issue should develop follow the steps below for the fastest possible service L Check the pertinent section of the manual to see if the issue can be resolved by following the procedures outl
52. screens Because these conditions are extremely difficult to achieve broadcasting mouse movements to multiple systems may have unpredictable results To broadcast to selected servers L From the Broadcast dialog box select the mouse and or keyboard checkboxes for the servers that are to receive the broadcast commands Or Press the Up or Down Arrow keys to move the cursor to the target server Then press Alt K to select the keyboard checkbox and or Alt M to select the mouse checkbox Repeat for additional servers 2 Click OK to save the settings and return to the Setup dialog box Click X or press Escape to return to the Main dialog box 3 Click Commands The Commands dialog box appears 4 Click the Broadcast Enable checkbox to activate broadcasting 5 From the user station type the information and or perform the mouse movements you want to broadcast 36 DSR Installer User Guide To turn broadcasting off From the Commands dialog box clear the Broadcast Enable checkbox Using Scan Mode In scan mode the DSR appliance automatically scans from port to port Server to server You can scan up to 16 servers specifying which servers to scan and the number of seconds that each server will display The scanning order is determined by placement of the server in the list The list is always shown in scanning order You can however choose to display the server s name or EID number by pressing the appropriate button N
53. sic definitions for the three types of UTP cabling that the DSR appliance supports e CAT 5UTP 4 pair high performance cable consists of twisted pair con ductors used primarily for data transmission The twisting of the pairs gives this cable some immappliancey from the infiltration of unwanted interference CAT 5 cable is generally used for networks running at 10 or 100 Mbps e CAT 5E enhanced cable has the same characteristics as CAT 5 butis manufactured to somewhat more stringent standards e CAT 6cableis manufactured to tighter requirements than CAT 5E cable CAT 6has higher measured frequency ranges and significantly better performance requirements than CAT 5E cable at the same frequencies Wiring standards There are two supported wiring standards for 8 conductor 4 pair RJ 45 terminated UTP cable EIA TIA 568A and B These standards apply to installations utilizing CAT 5 5E and 6 cable specifications The DSR system supports either of these wiring standards Please refer to the following table for details DSR Wiring Standards Pin EIA TIA 568A EIA TIA 568B 1 white green white orange 2 green orange 3 white orange white green 4 blue blue Appendices 67 DSR Wiring Standards continued Pin EIA TIA 568A EIA TIA 568B 5 white blue white blue 6 orange green 7 white brown white brown 8 brown brown Cabling installation maintenance and safety tips The following is a list
54. sioning function DSAuth also stores pertinent information about attached devices in a database Room location rack location and computer type can all be stored for quick reference Access serial devices If an Avocent CPS810 or CPS1610 appliance is attached to the DSR unit operators can gain access to serial devices through the DSView software When a user connects to the network using DSView a listing of all computers and serial devices to which the user has permission to access displays Selecting a serial device will initiate a Telnet session Chapter 1 Product Overview CAT5 Connection KVM Connection to Switch Remote IP connection IN UIP TIAL DSR2010 Ng gt pra FPA pusa pa Tl gt Digital User N nt Pagi gt DSView Figure 1 1 Example DSR Configuration 6 DSR Installer User Guide Number Digital Analog of sessions user servers output 8 1 1 16 1 1 16 2 1 16 4 1 Figure 1 2 DSR Model Comparison Safety Precautions To avoid potential video and or keyboard problems when using Avocent products e If the building has 3 phase AC power ensure that the computer and monitor are on the same phase For best results they should be on the same circuit To avoid potentially fatal shock hazard and possible damage to equip
55. sword protection and the screen saver feature 4 For Mode select Energy if your monitor is ENercy STAR compliant otherwise select Screen CAUTION Monitor damage can result from the use of Energy mode with monitors not compliant with ENERGY STAR 5 Optional Click Test to activate the screen saver test which lasts 10 seconds then returns you to the Security dialog box 6 Click OK To log in to your console L Press any key or move the mouse 2 The Password dialog box appears Type your password and then click OK 3 The Main dialog box appears if the password was entered correctly To remove password protection from your console L From the Main dialog box click Setup Security the Password dialog box appears Type your password and then click OK 2 Inthe Security dialog box single click and press Enter or double click in the New box Leave the box blank Press Enter 3 Single click and press Enter or double click in the Repeat box Leave the box blank Press Enter 4 Click OK to eliminate your password To enable the screen saver mode with no password protection L If your console does not require a password to gain access to the Security box go to step 2 or If your console is password protected see the previous procedure then go to step 2 2 Select Enable Scren Saver 3 Type the number of minutes for Inactivity Time from 1 99 to delay activation of the screen saver 4 Choose Ener
56. t from a PC running the DSView application residing on the user PC User PCs can be located anywhere a valid network connection exists The DSR appliance can be configured on a separate network from your data network allowing access to your servers even if your applications network is down Simple point and click access to any server When a user activates DSView it will display a listing of all computers and serial devices to which the user has permission to access When a user selects a computer from the list the video of the selected computer is displayed in a session window Multiple servers can be accessed by one user Each additional computer s video will appear in a separate program window Create and manage user permissions with DES encrypted security An administrator describes the configuration of computers attached to the DSR using an application called DSAdmin Once the topology is described the administrator then establishes which computers a user has permission to access Usernames and passwords are derived from Windows NT eliminating the need for redundant user databases Once the topology is established the DSAuth software manages the system s user permissioning DSView polls the server running DSAuth for access permissions on power up and every timea switch is initiated for the most current permissions possible A refresh is also available for immediate updates to a user s access profile In addition to the permis
57. t on now After approximately 10 seconds press any key to access the Main menu 4 You will see the Terminal Applications menu with nine options Select option 4 Firmware Management NOTE The current version of your firmware will be displayed on the Firmware Management screen 5 Select option 1 FLASH Download 58 DSR Installer User Guide Enter the IP address of your TFTP server and press Enter Enter the name of the file that you downloaded from the Avocent site Confirm the TFTP download by typing a y or yes and pressing Enter o MN o The DSR will verify that the file you downloaded is valid Next you will be prompted to confirm the upgrade Type a y or yes and press Enter to confirm 10 The DSR will begin the FLASH upgrade process On screen indicators will display the upgrade progress When the upload is complete the DSR will reset and upgrade the internal subsystems 11 Once the upgrade is complete a verification message will appear on screen Upgrading the DSRIQ firmware NOTE During an OSCAR initiated upgrade the DSRIQ status indicator in the Main dialog box will be yellow To upgrade DSRIQ firmware individually using OSCAR 1 If OSCAR is not open press Print Screen The Main dialog box will appear 2 Click Commands Display Versions The Version dialog box appears Ss wocert Version Figure A 1 Version Dialog Box 3 Click DSRIQ to view individual cable version information The DS
58. tem and user connections engage the scan and broadcast modes and update your firmware Chapter 3 Local Port Operation 43 Commands to Manage Routine Tasks for Your Servers Feature Purpose Broadcast Enable Begin broadcasting to your servers Configure a server list for broadcasting under the Setup dialog box Scan Enable Begin scanning your servers S et up a Server list for scanning in the Setup dialog box User Status View and disconnect users Reset PS 2 Re establish operation of PS 2 keyboard and mouse Display Versions View version information forthe DSR appliance as well as view and upgrade firmware for individual DSRIQ modules To access the Commands menu L Press Print Screen to launch OSCAR The Main dialog box appears 2 Click Commands The Commands dialog box appears Figure 3 15 Commands Dialog Box 44 DSR Installer User Guide Viewing and Disconnecting User Connections You can view and disconnect users through the User Status dialog box The username U will always be displayed however you can display either the server name or EID number to which a user is connected If there is no user currently connected to a channel the user field will be blank and the server field will display Free To view current user connections L If OSCAR is not open press Print Screen The Main dialog box will appear 2 Click Commands User Status The User Status dialog box appears
59. ter Sends This option enables you to specify the keys that are trans mitted when Enter is pressed Available options are lt CR gt Enter which moves the cursor to the left side of the screen or lt CR gt lt LF gt Enter Line feed which moves the cursor to the left side of the screen and down one line Received This option enables you to specify how the module trans lates a received Enter character Available options are lt CR gt Enter or lt CR gt lt LF gt Enter Linefeed Background This option changes the screen s background color The cur rently selected color displays in the option line as itis changed Available values are 0 3E The default value is This value cannot be identical to the Normal Text or Bold Text value Normal Text This option changes the screen s normal text color The currently selected color displays in the option line as it is changed Available values are 0 0 3E The default value is 2A This value cannot be identical to the Bold Text or Background value Bold T ext This option changes the screen s bold text color The currently selected color displays in the option line as it is changed Available values are 3E The default value is 3F This value cannot be identical to the Normal T ext or Background value Screen Size This option allows you to specify the screen s text width size Available values are widths of 80 columns or 32 columns The length for both widths
60. tion Republic of Korea Certificate of Information and Communication Equipment E E011 02 2836 A and E E011 03 2392 A EN55022 Class A EN55024 EN6200 3 2 EN6100 3 3 FCC15 Class A VCCI Class A IEC950 EN60950 UL 1950 third edition CSA C22 2 No 950 Table of Contents Chapter 1 Product Overview Features and Bendfts a 3 Safety Precautions cece eee 6 Chapter 2 Installation Getting Started errei eaaa 11 Installing the DSR Appliance 13 Chapter 3 Local Port Operation Controlling Your System at theLocal Port 23 Viewing and Sdecting Ports and Serves 23 Navigating OSCAR 2 cece eee eee 25 Configuring OSCAR aaa 27 Assigning DeviceTypes aa 29 Changing the Display Behavior 31 Controlling the Status Flag 33 Broadcasting to Servas 34 Using Scan Mode aaa 36 Setting Console Security 38 Setting the Keyboard Country Code 41 Managing Seve Tasks Using OSCAR 42 Viewing and Disconnecting User Connections 44 Resetting Your PS 2 Keyboard and Mouse 45 Displaying Version Information 46 Chapter 4 Terminal Operations Accessing the Terminal Applications Menu 51 Appendices Appendix A FLASH Upgrades 57 Appendix B Using DSRIQ SRL Module 61 Appendix C UTP Cabling aaa 66 Appendix D
61. toggles you between the previous and current connections Chapter 3 Local Port Operation 25 To disconnect from a server or serial device Press Print Screen and then Alt This leaves the user in a free state with no server or serial device selected The status flag on your desktop displays Free Soft switching Soft switching is the ability to switch servers using a hotkey sequence You can soft switch to a server by pressing Print Screen and then typing the first few characters of its name or number If you have set a Screen Delay Time and you press the key sequences before that time has elapsed OSCAR will not display To configure servers for soft switching L Press Print Screen to launch OSCAR The Main dialog box appears 2 Click Setup Menu The Menu dialog box appears 3 For Screen Delay Time type the number of seconds of delay desired before the Main dialog box is displayed after Print Screen is pressed 4 Click OK To soft switch to a server L To selecta server press Print Screen If the display order of your server list is by port Port button is depressed type the port number and press Enter or If the display order of your server list is by name Name button is depressed type the first few letters of the name of the server to establish it as unique and press Enter 2 To switch back to the previous server press Print Screen then Backspace Navigating OSCAR This table describes how to navi
62. uce cable bulk With server densities continually increasing cable bulk remains one of the major concerns of every network administrator The DSR significantly reduces KVM cable volume in the rack by utilizing the innovative DSRIQ module and single CAT 5 cabling This allows a higher server density while providing greater airflow and cooling capacity The built in memory of the DSRIQ simplifies configuration by assigning and retaining unique server names or Electronic ID EID numbers for each attached server This integrated intelligence enhances security and prevents unauthorized access to a server through cable manipulation The DSRIQ module is powered directly from the server and provides Keep Alive functionality whether or not the DSR appliance is powered up The DSRIQ SRL serial module is a DCE device that provides the primary interface between a serial device and a DSR appliance It provides VT 100 terminal emulation break suppression and port history in a convenient module The DSRIQ SRL is compatible with the ARI port of a DSR system These DSRIQ modules eliminate the need for extra rack space or additional cables The connection between the DSR system and DSRIQ modules is via industry standard UTP cabling 4 DSR Installer User Guide Access the DSR via network connection No special software or drivers are required on the attached or host computers Users access the DSR appliance and all attached systems via Etherne

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