Heaven Fresh HF 380 air purifier
Contents
1. Activated Carbon HEPA Filter Useavacuum cleaner to eliminate dust on the filter Prefilter Can be cleaned under flowing Plasma Dust Collector water Refer to page 11 for cleaning o Do not clean with hot water Unit front cover Please refer to page 8 for assembling and dissembling of the unit Can be cleaned with running water Please use a soft cloth to clean a avoid scratching the coating on the cover Avoid cleaning with hot water or rubbing with excess force Remove UV lamp before cleaning Use a slightly damp cloth to wipe amp clean Heaven Fresh 9 HF 380 CLEANING AND MAINTENANCE Cleaning and maintenance of the plasma dust collector Please clean and maintain when TON UV INDICATOR The cleaning indicator is glowing or blinking sH CLEAN METAL GRID P 1 LI aH REPLACE FILTER The dust collector is making sound of electrical discharge Gein MONITOR m an e A The device has been used frequently in an area with lower si TIMER e ODOR DUST ALLERGEN2. Heaven Fresh 17 HF 380 Heaven Fresh 18 HF 380 WARRANTY INFORMATION Heaven Fresh products are subject to strict quality control before leaving the manufacturer This allows our customers to benefit from repairs replacement of parts and even replacements for free What is covered All parts defective in material and workmanship For how long Three years from purchase date What we will do Repair or replace any defective parts Exclusions Regular replacement parts such as air filter cartridges and UV lamp 90 Day Replacement Policy If due to manufacturer defect any part requires repair during the first 90 days after receiving your item Heaven Fresh will replace it with a new item What You Must Do 1 Contact Heaven Fresh customer support at 1 866 625 1857 1 800 642 0367 www heavenfresh ca www heavenfresh com SA 0800 952 9962 www heavenfresh co uk for Return Authorization Number 2 Pack the product in its original carton and in the same manner in which you received it or as identical as possible 3 Include proof of purchase inside box along with the Return Authorization Number 4 Label and ship the unit freight pre paid to the address provided Other Conditions The provisions of this warranty are in lieu of any other written warranty whether express or implied written or oral including any warranty of merchantability or fitness for a particular purpose The manufacturer s maximum liability sha
3. air quality condition Please refer to page 8 forthe dissembling of front cover and the plasma dust collector 2 Lift up the tab at the top of the plastic housing for the metal dust collector gird Once this tab is open remove the dust collector Please wear protective gloves to avoid any cuts on your fingers CAUTION Please keep in mind that electrical wires of the Plasma Dust Collector Plate are fragile and special care is required while cleaning Heaven Fresh 10 HF 380 CLEANING AND MAINTENANCE Cleaning and maintenance of the plasma dust collector 3 Clean the plasma dust collector use mild detergent use a scouring pad or toothbrush to clean the dust collector NPA use warm water 200 AAR OS Z Plasma Dust Collector Electrical Discharge Wire If the dirt is hard to remove pre soak in diluted detergent and then use a toothbrush to clean X Please beware not to damage any wiring while cleaning the dust collector If any electrical discharge wire is broken the device will lose part of or all of its dust collecting function gt Any broken wire should be removed or discarded instead of being left inside the unit Otherwise this would result in a short circuit or high voltage spark Also the circuit control of the device would be affected X Please contact the distributor if you want to purchase additional electrical disch
4. 1 X Heaven Freeh Naturo ure MULTI TECHNOLOGY gt INSTRUCTION MANUAL HEAVEN FRESH 2010 HFFR CANFR HF 380 03 11 Thank you for purchasing the efficient Heaven Fresh HF 380 Air Purifier We wish you many years of healthy indoor air with this innovative product SAFETY OPERATION OPERATION Ensure that all safety precautions are followed when using electrical appliances for the proper operation of the device This instruction booklet describes the safety precautions to be observed during operation to prevent injuries to yourself other persons and damage to the device The content not only is suitable for this product but also suitable for electrical appliances in general SPECIAL ATTENTION PECIAL ATTENTION AC 110 120V 50 60Hz North America To prevent fire or electric shock hazard do not AC 220 240V 50 60Hz Europe and Asia place the unit in wet places where water may v trace Over voltage may cause fire hazard or moisture enter the device electric shock ice To prevent electric shock do not dismantle device Obstructed air inlets and outlets will repair or modify this product freely caumon result in abnormal operation of this device that RO NOT Maintenance and cleaning shall be may lead to fire or other accidents processed as exactly as what instructed in this manual In case of malfunction please contact the authorized maintenance center R Do not use fabrics or other materials to cover t
5. ICABLE AREAS x The unit is applicable for any room with a size of 650 ft 60 4 m It can be used in the bedroom living room office hotel hospital etc x If the unit is to be used in a smaller room you may prefer to have the setting on medium or low TECHNICAL SPECIFICATIONS Model NatruroPure HF 380 Rated Voltage AC 110 120V 50 60Hz North America AC 220 240V 50 60Hz Europe and Asia Power consumption 80 W High Setting lon output gt 4 000 000 cm UV 20uw 254 Nanometers Dust Removal Rate 99 97 Noise Level dB Silent 20 Low 35 Med 45 High 52 Air Volume 106 ft 3 0 m3 per Minute High Setting Dimensions 13 5 L x 10 0 W x 24 0 H 34 3 L x 25 4 W x 61 0 H cm Weight 15 lbs 6 8 kg Coverage Area 650 ft 60 4 m Heaven Fresh 16 HF 380 OE WARRANTY CERTIFICATE WARRANTY CERTIFICATE FOR THE MULTI FUNCTIONAL PURIFICATION SYSTEM HF 380 Date of purchase Customers name Address Telephone Email Seller s name Address 1 Please fill in completely this Warranty Certificate Send it with the invoice and the unit postage pre paid and using the original packing box to your distributor Make sure to include the appropriate return postage for the package 2 Please enclose a short description of the damage fault or malfunction and the circumstances under which these problems arose
6. arge wire X Please do not clean using acidic or alkaline detergent that can cause rusting on the surface of device Plastic Wrap 4 Thoroughly clean and dry X After cleaning please ensure that the unit is completely dry before use Otherwise it could cause electrical shock or malfunction gt X If the front cover of the plasma dust collector is not properly installed no electricity will be connected gt Please make sure the plastic wrap for the electrical discharge wire is located at its proper position Heaven Fresh 11 HF 380 CLEANING AND MAINTENANCE TON UV INDICATOR II II 8H Replacing filters Please change filter when the FILTER REPLACE esso ODOR DUST ALLERGEN indicator is glowing x Please refer to page 8 on how to replace filters Replacing the UV lamp The life span of the UV lamp is about10 000 hours Replace the UV lamp when it is not functioning damaged or when no blue light is observed Remove the front cover plasma dust collector and filters before replacing the UV lamp Carefully twist the UV lamp remove the lamp tube from its position and replace with a lamp tube of the same model Resetting After cleaning and replacing filters reset the CLEAN METAL GRID and REPLACE FILTER indicators Otherwise the two indicators would remaining glowing after turning on the unit While resetting the unit should remain plugged into the socket but the uint itself should
7. be tumed off The RESET button is inside the unit cannot be reached with finger Please use a toothpick or other sharp object to push the RESET button How to reset 1 CLEAN METAL GRID Indicator Ra With the unit turned off the resetting process for Heaven Fresh CLEAN METAL GRID indicator is done by pushing both the RESET and the TIMER buttons at the same time 2 REPLACE FILTER Indicator With the unit turned off the resetting process for VN REPLACE FILTER Indicator is done by pushing both the Heaven Fresh RESET and the FLOW buttons at the same time Heaven Fresh 12 HF 380 CLEANING AND MAINTENANCE Cleaning and Maintenance of the Dust and Irritant Sensor X The dust sensor will need to be cleaned periodically If the Dust and or Allergen sensor continues to remain lit then this may be a sign that the dust sensor requires cleaning A dirty dust sensor may also prevent the unit from lowering to LOW or QUIET mode while it is on AUTOMATIC operation CLEANING STEPS 1 Remove the front cover and the dust sensor cover 2 Take out the dust sensor and carefully unplug its connecting cord Make note of how it is plugged in 3 Unscrew the sensor cover using a small 4 Thoroughly clean the sensor especially the emitter screwdriver Remove the cover and sensor receiver and the transparent part and the sensor box Cleaning the sensor box Sensor Sensor bo
8. ceiver port Odour Sensor auet e 11000 leo REPLACE FILTER CLEAN MONITOR FLOW C TIMER ODOR DUST ALLERGEN Heaven Fresh 3 HF 380 COMPONENTS AD Back View Air Outlet Interior View Odour Sensor Dust and a Allergen Sensor TiO2 Filter E UV Lamp i tol HEPA Filter Activated Carbon Filter Plasma Dust Collector Metal grid Prefilter Locking Tabs on both sides Air Inlet Front Cover Heaven Fresh 4 HF 380 BEFORE USING Follow these steps to optimize accuracy of clean air sensors Open Windows for Air Ventilation 1 Run the unit for a couple hours or more 2 During this time also increase ventilation in the room as much as possible even opening a window if the air outside is at least fairly clean 3 Unplug the HF 380 then immediately plug it in turn it on and resume operation Unplugging the HF 380 then plugging it in again resets the clean air sensor s memory By first ensuring the air is as clean as possible and then immediately resetting the sensor will be mor
9. e accurate once you resume normal operation Heaven Fresh 5 HF 380 EXPLANATION OF INDICATORS Negative lon Indicator During the process when negative ions are generated the blue indicator will gradually change from bright to dim and from dim back to bright every 5 seconds Odour Indicator The odour indicator will glow whenever the odour sensor detects odour such as indoor smoke Dust and Irritant Indicator The dust and irritant indicator will glow whenever dust or other irritants are detected Air Quality Surveillance Whenever odour dust or irritants are detected the air quality surveillance function will indicate the level of pollution When pollution is severe all LED will glow Example E 4 No pollution detected Some pollution detected Severe pollution detected Heaven Fresh 6 HF 380 OPERATING INSTRUCTIONS gt x Place the device at least 30cm 1 ft from the wall and where children cannot touch within a short range of distance How to Start e Plug into a proper socket Press the POWER ON OFF button The device starts operating as the negative ion UV indicator is on Press POWER ON OFF again to turn off the device e This device has five different fan modes to choose from Please choose a proper level of circulation according to indoor air quality and room size As you press FAN the fan mode will change according to the number of times you press the button The LED wil
10. his To prevent interference and distortion the device Do not use in places where flammable and should be placed at least 1 meter away from the explosive materials are stored Sana ARR aL ol DO NOT For safety reasons and to prevent fire or electric R D ta biectihe device to direct light shock unplug the power cord from the electric ORE pelea ne ae r SUNIA SN unplug Outlet socket under the following conditions near high temperature objects ELECTRIC PONOT Internal temperature rise in serious c ma BSS e nen you Go not Mae plni pera e in serious cases may laha peiiad cause fire in mild cases may cause deformation e When cleaning servicing the machine or of the outer casing Stop operation when during replacement of filter materials ambient temperature exceeds 104 F 40 C When you move the device A WARNING A Do not allow foreign objects into the device If the power cord is damaged it must L High voltage inside the device may cause be replaced by an anthorized service DONOT electric shock Children should not be allowed to personnel in order to avoid electric touch or play with this device to avoid accidents shocks and fire hazards Heaven Fresh 2 HF 380 COMPONENTS O AD Front View l Air Outlet Dust Sensor P i Heaven Fresh wa Air Inlets Air Inlets Bottom Stand Control Panel Re
11. l show the following sequence of modes 7 QUIET LOW MED Hl AUTO Automatic Operation Keep pressing the FAN button until the device run under automatic operation the LED will show AUTO Under automatic operation the device automatically switches to the proper running modes MED or LOW according to the level of odour dust or irritants in the air as detected by the sensor As the air is purified the device will automatically switch back to LOW or QUIET modes Timer ON OFF Press AUTOTIMER button to set operation duration Under the AUTOTIMER function the operation duration will be set according to the number of times you press the AUTOTIMER button The LED will show the following seguence of timing P 1HOUR gt 2HOUR gt 8HOUR Heaven Fresh 7 HF 380 CLEANING AND MAINTENANCE x During cleaning and maintenance please turn off and disconnect the plug from the power outlet Cleaning and maintenance every 2 to 3 months is recommended Disassembling the device Carefully lay down the device with the front facing up open the device according to the following 5 steps Assemble thedevice back together with the same steps but in the opposite sequence 1 Open the front cover M Please attach firmly at the connecting locations Ca Press the locking tabs on both sides of the device Gently lift up the front cover When assembling Firmly rec
12. ll not exceed the actual purchase price paid by you for the product In no event shall the manufacturer be liable for special incidental consequential or indirect damages This warranty does not cover a defect that has resulted from improper or unreasonable use or maintenance faulty assembly accident natural catastrophes improper packing or unauthorized tampering alteration or modification as determined solely by us This warranty is void if the label bearing the serial number has been removed or defaced Heaven Fresh 19 HF 380 1 X Heaven Freeh Canada sales heavenfresh ca www heavenfresh ca 1 866 625 1857 English 1 866 583 1857 French USA sales heavenfresh com www heavenfresh com 1 800 642 0367 UK sales heavenfresh co uk www heavenfresh co uk 0800 952 9962 Germany sales heavenfresh de www heavenfresh de 0800 66 47 259 France sales heavenfresh fr www heavenfresh fr 0800 900 991 lreland sales heavenfresh ie www heavenfresh ie 1 800 550 457 Middle East sales heavenfresh ae www heavenfresh ae 971 06 557 3640
13. onnect the front cover back to its original position Make sure the two locking tabs are reattached properly 3 Removing the front filter Hold position A and lift up the front filter When assembling Attach the filter to the connecting locations on the side Fasten the filter on the front connecting locations 5 Removing the TiOz Filter Hold the clips of both sides to pull out the filter 2 Removing the plasma dust collector Push the plasama dust collector towards the base of the device Use your foot or knee if needed to hold the base in place Push the two tabs inward and lift up the dust collector Hold the top of the unit where the control panel is down to help pull out the collector grid When assembling Push the plasma dust collector towards the bottom of the device Insert into position A 4 Removing the high performance filter Do not reverse the front and back of the filter Place your hand into position A and pull out the filter X When replacing filter please ensure that the filter is installed correctly with the front and back direction as indicated on the sides of the filter Do not reverse the front and back of the filter Heaven Fresh HF 380 CLEANING AND MAINTENANCE UV light Dust sensor cover Use a dry cloth to remove all the dust from the sensor cover oa lc Useadry towel or air to blow away the dust
14. or keep blinking A The top of the sensor has accumulated too much dust and needs to be cleaned Please refer to page 13 of this manual for instructions on cleaning the sensor Q Why doesn t the Odour Sensor work A The sensor memory needs to be reset Refer to page 5 under Before Using When first purchased or when the unit has been unplugged for over a week the sensor will not be as sensitive After 1 to 2 days of operation the sensor will regain its sensitivity Q Why is the filter not getting rid of dust and odour effectively e Have the front and back of the filter been mistakenly reversed e The filter is saturated with dust Please replace filter Heaven Fresh 14 HF 380 FREQUENTLY ASKED QUESTIONS Q Why is it so difficult to eliminate dust and odour The electrical discharge wires or the plasma dust collector is too dirty Please refer to page 10 on how to clean and maintain e Check the electrical discharge wires to make sure they have not been disconnected or broken If they are please fix or contact the distributor for a replacement Cannot turn on the unit Q Why is the unit not working even after turning it on Is it firmly plugged into the wall socket Please check to make sure it is e Has the unit been properly reassembled after being cleaned Please confirm The unit will not operate if the plasma dust collector or the front cover is not properly installed Heaven Fresh 15 HF 380 APPL
15. x 5 Put back the sensor correctly after cleaning make sure that the cord is reconnected in the correct direction Heaven Fresh 13 HF 380 FREQUENTLY ASKED QUESTIONS Q Why does only one LED light glow under Clean Air Monitor A First the air may have been clean the whole time Or the air purifier may be positioned where the sensor is too far away from the airborne pollutants and irritants If this is the case relocate the unit where it is close to the source of indoor air pollution To test the sensor stir dust or increase pollution near the sensor If the level of pollution goes up when this is done then the sensor is operating properly Q Why is there always two LED lights glowing under Clean Air Monitor A There are multiple possibilities for this One possibility is that polluted air from outside the room is being circulated into the room with the unit Another possibility is that a constant amount of pollution is being created within the room such as from smoking It is also important to note that it can take some time to clean the room to the point where only one LED light is on indicating the air around the unit is purified Q Why does the Clean Air Monitor function keep switching back and forth A The Irritant Sensor can be affected by a cell phone or other wireless equipment Keep cell phones and other wireless equipment away from the unit Dust and Irritant Sensor Q Why does the Dust and Irritant Sens
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