Alcatel IDOL 3 8GB 4G Grey
Contents
1. A re T one PAA 6039H Quick Start Guide Thank you for buying ALCATEL ONETOUCH 6039H We hope you will enjoy your high quality mobile communication experience For more information about how to use your cellphone please visit www alcatelonetouch com to download the complete user manual From the website you can consult the FAQ perform software upgrades etc ALCATEL one touch English CJB34D7ALAAA Idol3 4 7_6039H_GB_QG_20150409 indd 1 2015 4 9 9 54 10 Table of contents Your mobile l Your MODIC ccccscscecssecccccsscscrsesessssscrsessesssscssesseesees 3 2 WOKE IN PUt cssscescicccccssessessece dices coscetceccdsssscteoeeesedvsessenceseeces 13 3 Phone Call ssasscasaresasdiecsowesesacesstaistccsecaassecesssssetenossiseusssseas 14 1 1 Keys and connectors 4 Contacts secscsssds sdestsassdsnstcanscssosuastcceesedssnoscusdssssssesusteiuecss 16 5 Messaging ciiisean aaae eria eiaei 17 6 a E E E T ETT 18 Headset connector 7 Getting connected sseersseeessccesssoececceeecoceecsseeesseseseose 19 8 Find my location using GPS satellites 0000008 21 9 Data backup cccccssscsssssscssceecsssscssersesessssseeessesesesees 22 10 Factory data reset ssscsisiccecccscscsccscseieetscccsssscceasaabinsoncessds 22 Front camera Il Applications amp Internal storage e sseeeesceeesssoeesseoesse 23 LED indicator 12 Making the most of yo2. Your telephone is equipped with a built in antenna For optimal operation you should avoid touching it or degrading it As mobile devices offer a range of functions they can be used in positions other than against your ear In such circumstances the device will be compliant with the guidelines when used with headset or USB data cable If you are using another accessory ensure that whatever product is used is free of any metal and that it positions the phone at least 15 mm away from the body 30 Idol3 4 7_6039H_ GB _QG_20150409 indd 30 31 D Please note by using the device some of your personal data may be shared with the main device It is under your own responsibility to protect your own personal data not to share with it with any unauthorized devices or third party devices connected to yours For products with Wi Fi features only connect to trusted Wi Fi networks Also when using your product as a hotspot where available use network security These precautions will help prevent unauthorized access to your device Your product can store personal information in various locations including a SIM card memory card and built in memory Be sure to remove or clear all personal information before you recycle return or give away your product Choose your apps and updates carefully and install from trusted sources only Some apps can impact your product s performance and or have access to private information including account details call
3. e Touch to enter voice search screen pp Game Center ONETOUDHMIX e E y Gallery MF lt Touch an icon to open an application folder etc Favourite tray applications e Touch to enter the application e Touch and hold to move or change applications Chimera Play Store 0 oO Touch to enter application list The Home screen is provided in an extended format to allow more space for adding applications shortcuts etc Slide the Home screen horizontally left and right to get a complete view Idol3 4 7_6039H_ GB _QG_20150409 indd 6 7 2015 4 9 9 54 17 D 1 3 1 Using the touchscreen Touch K To access an application touch it with your finger Touch and Hold Touch and hold the item to enter the available options Drag Place your finger on the screen to drag an object to another location Slide Swipe Slide the screen up and down to scroll through the applications images web pages etc Flick Similar to swiping but flicking makes it move quicker Pinch Spread hy Place your fingers of one hand on the screen surface and draw them apart or together to scale an element on the screen Rotate Automatically change the screen orientation from portrait to landscape by turning the phone sideways to have a better view 1 3 2 Status bar From the status bar you can view both phone status to the right side and notification information to the left side Idol3
4. 4 7_6039H_ GB _QG_20150409 indd 8 9 D Status icons GPRS connected A No signal GPRS in use Alarm is set EDGE connected Bluetooth is on EDGE in use Connected to a Bluetooth device 3G connected Speakerphone is on 3G in use Roaming HSPA 3G connected Headset connected HSPA 3G in use No SIM card installed HSPA connected Vibrate mode HSPA in use A DRKgagx Battery is very low 4G connected Battery is low 4G in use Battery is partially drained Signal strength Battery is full Wi Fi is on Battery is charging Qe me ee EE S Connected to a Wi Fi network o GPS is on Airplane mode 2015 4 9 9 54 19 Notification icons Missed call K PK New Gmail message a New Email message Call forwarding is on New text or multimedia message Song is playing Problem with SMS or MMS delivery Connected to VPN New Google Hangouts message D Radio is on I gt New voicemail Uploading data le Upcoming event Download finished Screenshot captured Select input method Both USB tethering and portable hotspot are on An open Wi Fi network is available ww SB OQ RiA 8 oun owr ne Phone is connected via USB tethering is on USB cable Portable Wi Fi hotspot t is on g System update avai
5. System Updates and then the button Download after it is done please touch Install to complete the upgrade Now your phone s software will be the latest version You should turn on data connection before searching for updates Settings for auto check intervals is also available once you restart the phone If you have chosen auto check when the system discovers the new version dialog will pop up to choose download or ignore the notification also will show in status bar 25 2015 4 9 9 54 23 Safety and USEC cccceeees We recommend that you read this chapter carefully before using your phone The manufacturer disclaims any liability for damage which may result as a consequence of improper use or use contrary to the instructions contained herein e TRAFFIC SAFETY Given that studies show that using a mobile phone while driving a vehicle constitutes a real risk even when the hands free kit is used car kit headset drivers are requested to refrain from using their mobile when the vehicle is not parked When driving do not use your phone and headphone to listen to music or the radio Using a headphone can be dangerous and forbidden in some areas When switched on your phone emits electromagnetic waves that can interfere with the vehicle s electronic systems such as ABS anti lock brakes or airbags To ensure that there is no problem do not place your phone on top of the dashboard or within an airbag dep
6. Wi Fi whichever is most convenient 7 1 7 1 1 GPRS EDGE 3G 4G The first time you turn on your phone with your SIM card inserted it will automatically configure your network service GPRS EDGE 3G or 4G Connecting to the Internet To check the network connection you are using touch Settings More Mobile networks and touch Access Point Names or Network operators 7 1 2 Wi Fi Using Wi Fi you can connect to the Internet when your phone is within range of a wireless network Wi Fi can be used on your phone even without a SIM card inserted To turn Wi Fi on and connect to a wireless network e Touch Settings Wi Fi e Touch the switch to turn on off Wi Fi e The detailed information of detected Wi Fi networks is displayed in the Wi Fi networks section e Touch a Wi Fi network to connect If the network you selected is secured you are required to enter a password or other credentials you can contact the network operator for details When finished touch CONNECT 2015 4 9 9 54 22 Ded BPO WS OF ska ccscccacnsncccsasavncicecsecacecce y Using the Browser you can enjoy surfing the Web To access this feature touch the Application tab from the Home screen then select Browser To go to a web page On the Browser screen touch the URL box at the top enter the address of the web page and then confirm 7 3 Connecting to a computer With the USB cable you can transfer media files and other files
7. a long time e Deactivate Bluetooth Wi Fi or GPS when not in use The phone will become warm following prolonged calls game playing internet surfing or running other complex applications e This heating is a normal consequence of the CPU handling excessive data Ending above actions will make your phone return to normal temperatures ALCATEL is a trademark of Alcatel Lucent and is used under license by TCT Mobile Limited Copyright 2015 TCT Mobile Limited All rights reserved TCT Mobile Limited reserves the right to alter material or technical specification without prior notice All Signature ringtones embedded in this phone have been composed arranged and mixed by NU TROPIC Amar Kabouche 40 Idol3 4 7_6039H_GB_QG_20150409 indd 40 2015 4 9 9 54 24
8. between your microSD card internal storage and the computer To connect your phone to the computer Use the USB cable that came with your phone to connect the phone to a USB port on your computer You will receive a notification that the USB is connected e If you use MTP or PTP your phone will be automatically connected To locate data you have transferred or downloaded in your microSD card internal storage e Touch Before using MTP make sure that the driver Windows Media Player or higher version has been installed eee eee eee to open the applications list e Touch File Manager All data you have downloaded is stored in the File Manager Here you can view media files videos photos music and others rename files install applications into your phone etc 7 4 Sharing your phone s mobile data connection You can share your phone s mobile data connection with a single computer via USB cable USB tethering or with up to eight devices at once by turning your phone into a portable Wi Fi hotspot You can change your default connection mode via Settings Storage touch the icon USB computer connection 20 Idol3 4 7_6039H_GB_QG_20150409 indd 20 21 D To turn on USB tethering or Portable Wi Fi hotspot e Touch Settings More Tethering amp portable hotspot e Touch the switch of USB tethering or Portable Wi Fi hotspot to activate this function 8 Find my location us
9. e Touch and hold to pop up Google search icon Slide your finger to the icon to open Google search lt Back key e Touch to go back to the previous screen or to close a dialog box options menu the notification panel etc These keys are visible when the phone is unlocked Idol3 4 7_6039H_GB_QG_20150409 indd 4 5 D Power key e Press Lock the screen Light up the screen e Press and hold Show the pop up menu to select from Power off Restart Airplane mode e Press and hold the Power key and Volume up key to reset e Press and hold the Power key and Volume down key to capture a screenshot e Press and hold the power key for at least 10 seconds to force reboot or hold it longer to power off Volume Keys e In call mode adjusts the earpiece or headset volume e In Music Video Streaming mode adjusts the media volume e In general mode adjusts the ringtone volume e Mutes the ringtone of an incoming call e In camera preview mode press Volume up or down key to enter burst shoot 2015 4 9 9 54 12 1 2 1 2 1 Inserting or removing the SIM microSD card Getting started Set up You must insert your SIM card to make phone calls You do not need to power off your phone before inserting or removing the SIM card as this phone can support hot swap Before you install or remove the SIM card or microSD card use a pin to press the small cavity until the card cassette pops out g attempt to insert other SIM ty
10. operator e The server centre may be busy try again later SIM card PIN locked e Contact your network operator to obtain the PUK code Personal Unblocking Key am unable to connect my phone to my computer Install Smart Suite e Check that your USB driver is installed properly e Open the Notification panel to check if the Smart Suite Agent has activated e Check that your computer meets the requirements for Smart Suite Installation e Make sure that you re using the cable included in the box am unable to download new files e Make sure there is sufficient phone memory for your download e Check your subscription status with your operator The phone cannot be detected by others via Bluetooth e Make sure that Bluetooth is turned on and your phone is visible to other users e Make sure that the two phones are within Bluetooth s detection range 39 2015 4 9 9 54 24 How to make your battery last longer e Make sure you follow the complete charge time minimum 3 hours e After a partial charge the battery level indicator may not be exact Wait for at least 20 minutes after removing the charger to obtain an exact indication e Adjust the brightness of screen as appropriate e Extend the email auto check interval for as long as possible e Update news and weather information on manual demand or increase their auto check interval e Exit background running applications if they are not being used for
11. your body Follow the instructions to avoid problems such as tendinitis carpal tunnel syndrome or other musculoskeletal disorders 9 PROTECT YOUR HEARING To prevent possible hearing damage do not listen at high volume levels for long periods Exercise caution when holding your device near your ear while the loudspeaker is in use e PRIVACY Please note that you must respect the laws and regulations in force in your jurisdiction or other jurisdiction s where you will use your mobile phone regarding taking photographs and recording sounds with your mobile telephone Pursuant to such laws and regulations it may be strictly forbidden to take photographs and or to record the voices of other people or any of their personal attributes and duplicate or distribute them as this may be considered to be an invasion of privacy It is the user s sole responsibility to ensure that prior authorisation be obtained if necessary in order to record private or confidential conversations or take a photograph of another person the manufacturer the seller or vendor of your mobile phone including the operator disclaim any liability which may result from the improper use of the mobile phone e BATTERY Please note your phone is a unibody device the back cover and battery are not removable Observe the following precautions Do not attempt to open the back cover Do not attempt to eject replace and open battery Do not punctuate the back cov
12. al minutes e Restart your phone by pressing and holding the Power key for more than 9s My phone turns off by itself e Check that your screen is locked when you are not using your phone and make sure the Power key is not mis contacted due to unlocked screen e Check the battery charge level My phone cannot charge properly e Make sure you are using the ALCATEL ONETOUCH charger included in the box e Make sure that your battery is not completely discharged if the battery power is empty for a long time it may take around 20 minutes to display the battery charger indicator on the screen e Make sure charging is carried out under normal conditions 0 C to 40 C e When abroad check that the voltage input is compatible My phone cannot connect to a network or No service is displayed e Try connecting in another location e Verify the network coverage with your operator e Check with your operator that your SIM card is valid e Try selecting the available network s manually e Try connecting at a later time if the network is overloaded My phone cannot connect to the Internet e Check that the IMEI number press 06 is the same as the one printed on your warranty card or box e Make sure that the internet access service of your SIM card is available e Check your phone s Internet connecting settings e Make sure you are in a place with network coverage e Try connecting at a later time or another location Inv
13. alid SIM card e Make sure the SIM card has been correctly inserted see Inserting or removing the SIM card e Make sure the chip on your SIM card is not damaged or scratched e Make sure the service of your SIM card is available Unable to make outgoing calls e Make sure you have dialed a valid number and have touched e For international calls check the country and area codes 37 2015 4 9 9 54 24 e Make sure your phone is connected to a network and the network is not overloaded or unavailable e Check your subscription status with your operator credit SIM card valid etc e Make sure you have not barred outgoing calls e Make sure that your phone is not in flight mode Unable to receive incoming calls e Make sure your phone is switched on and connected to a network check for overloaded or unavailable network e Check your subscription status with your operator credit SIM card valid etc e Make sure you have not forwarded incoming calls e Make sure that you have not barred certain calls e Make sure that your phone is not in flight mode The caller s name number does not appear when a call is received e Check that you have subscribed to this service with your operator e Your caller has concealed his her name or number I cannot find my contacts e Make sure your SIM card is not broken e Make sure your SIM card is inserted properly e Import all contacts stored in SIM card to phone The sound
14. alls and Incoming calls 4 Contacts reeereeeee FR You can view and create contacts on your phone and synchronise these with your Gmail contacts or other applications on the web or on your phone 4 Touch a on the Home screen then touch the o icon in the contacts list to create a new contact Adding a contact 4 2 Importing exporting and sharing contacts From the Contacts screen touch the icon to open the options menu touch Import export then select Import from SIM card Export to SIM card Import from storage Export to storage or Share visible contacts To import export a single contact from to your SIM card select the contact you want to import export and touch the u Flicon to confirm To import export all contacts from to your SIM card touch the VJ icon and then the 4 Flicon to confirm You can share a single contact or contacts with others by sending the contact s vCard to them via Bluetooth Gmail etc Touch a contact you want to share touch the icon and Share from the contact details screen and then select the application to perform this action Idol3 4 7_6039H_GB_QG_20150409 indd 16 17 D 4 3 Synchronising contacts in multiple accounts Contacts data or other information can be synchronised from multiple accounts depending on the applications installed on your phone 5 Messaging C You can create edit and receive SMS and MMS with this phone T
15. are or hardware performed by individuals not authorized by TCT Mobile Limited 5 Inclement weather lightning fire humidity infiltration of liquids or foods chemical products download of files crash high voltage corrosion oxidation 1 2 The warranty period may vary depending on your country The life of a rechargeable mobile phone battery in terms of conversation time standby time and total service life will depend on the conditions of use and network configuration Batteries being considered expendable supplies the specifications state that you should obtain optimal performance for your phone during the first six months after purchase and for approximately 200 more recharges 35 2015 4 9 9 54 24 Your phone will not be repaired in case labels or serial numbers IMEI have been removed or altered There are no express warranties whether written oral or implied other than this printed limited warranty or the mandatory warranty provided by your country or jurisdiction In no event shall TCT Mobile Limited or any of its affiliates be liable for indirect incidental or consequential damages of any nature whatsoever including but not limited commercial or financial loss or damage loss of data or loss of image to the full extent those damages can be disclaimed by law Some countries states do not allow the exclusion or limitation of indirect incidental or consequential damages or limitation of the duration of impli
16. aw actions under any theory of liability arising out of the use by whatever means or attempts to use such Third Party Materials Moreover the present Third Party Materials which are provided free of charge by TCT Mobile Limited may be subject to paid updates and upgrades in the future TCT Mobile Limited waives any responsibility regarding such additional costs which shall be borne exclusively by the purchaser The availability of the applications may vary depending on the countries and the operators where the handset is used in no event shall the list of possible applications and software provided with the handsets be considered as an undertaking from TCT Mobile Limited it shall remain merely as information for the purchaser Therefore TCT Mobile Limited shall not be held responsible for the lack of availability of one or more applications wished for by the purchaser as its availability depends on the country and the operator of the purchaser TCT Mobile Limited reserves the right at any time to add or remove Third Party Materials from its handsets without prior notice in no event shall TCT Mobile Limited be held responsible by the purchaser for any consequences that such removal may have on the purchaser regarding the use or attempt to use such applications and Third Party Materials 34 Idol3 4 7_6039H GB _QG_20150409 indd 34 35 D Warranty sisscertsccsaasecceenicsaceves Your phone is warranted against any defect or mal
17. data location details and network resources Note that any data shared with TCT Mobile Limited is stored in accordance with applicable data protection legislation For these purposes TCT Mobile Limited implements and maintains appropriate technical and organizational measures to protect all personal data for example against unauthorized or unlawful processing and accidental loss or destruction of or damage to such personal data whereby the measures shall provide a level of security that is appropriate having regard to i the technical possibilities available ii the costs for implementing the measures iii the risks involved with the processing of the personal data and iv the sensitivity of the personal data processed You can access review and edit your personal information at any time by logging into your user account visiting your user profile or by contacting us directly Should you require us to edit or delete your personal data we may ask you to provide us with evidence of your identity before we can act on your request 31 2015 4 9 9 54 23 e LICENCES miro microSD Logo is a trademark The Bluetooth word mark and logos are owned by 3 the Bluetooth SIG Inc and any use of such marks by TCT Mobile Limited and its affiliates is under license Other trademarks and trade names are those of their respective owners ALCATEL ONETOUCH 6039H Bluetooth Declaration ID D025403 e The Wi Fi Logo is a certification ma
18. device the back cover and battery are not removable Do not attempt to disassemble your phone If you disassemble your phone the warranty will not apply Also disassembling the phone may damage the battery and may cause leakage of substances that could create an allergic reaction Always handle your phone with care and keep it in a clean and dust free place Do not allow your phone to be exposed to adverse weather or environmental conditions moisture humidity rain infiltration of liquids dust sea air etc The manufacturer s recommended operating temperature range is 10 C to 45 C At over 45 C the legibility of the phone s display may be impaired though this is temporary and not serious Emergency call numbers may not be reachable on all cellular networks You should never rely only on your phone for emergency calls Do not open dismantle or attempt to repair your mobile phone yourself Do not drop throw or bend your mobile phone Do not use the phone if the glass made screen is damaged cracked or broken to avoid any injury Do not paint it Use only batteries battery chargers and accessories which are recommended by TCT Mobile Limited and its affiliates and are compatible with your phone model TCT Mobile Limited and its affiliates disclaim any liability for damage caused by the use of other chargers or batteries Remember to make back up copies or keep a written record of all important information stored in your ph
19. e repositioned to activate Move mode drag the item to the desired position and then release You can move items both on the Home screen and the Favourite tray Hold the icon on the left or right edge of the screen to drag the item to another Home screen Remove Touch and hold the item to be removed to activate Move mode drag the item up to the top of the icon and release after the item turns red Create folders To improve the organisation of items shortcuts or applications on the Home screen you can add them to a folder by stacking one item on top of another To rename a folder open it and touch the folder s title bar to input the new name Wallpaper customisation Touch Settings on the applications screen then touch Display Wallpaper to customise wallpaper 1 3 5 Volume adjustment You can set the ringer media and phone ringtone volumes to your preference by pressing the Volume up down key or touching Settings Sound amp notification Media volume to set the volume Idol3 4 7_6039H_GB_QG_20150409 indd 12 13 D 2 Text INPUC cccccccceeee 2 1 Using Onscreen Keyboard Onscreen Keyboard settings Touch Settings Language amp input touch the keyboard you want to set up and a series of settings will become available for your selection Adjust the Onscreen Keyboard orientation Turn the phone sideways or upright to adjust the Onscreen Keyboard orientation You can adjust it by changing the
20. ed warranties so the preceding limitations or exclusions may not apply to you Troubleshooting sse0 Before contacting the service centre you are advised to follow the instructions below e You are advised to fully charge the battery for optimal operation Avoid storing large amounts of data in your phone as this may affect its performance Use Factory data reset and the upgrade tool to perform phone formatting or software upgrading to reset factory data hold down the Power key and the Volume up key at the same time ALL User phone data contacts photos messages files and downloaded applications will be permanently lost It is strongly advised to fully back up the phone data and profile via Smart Suite before doing formatting or upgrading and carry out the following checks My phone cannot be switched on or is frozen e When the phone cannot be switched on charge for at least 20 minutes to ensure the minimum battery power needed then try to switch on again e When the phone falls into a loop during power on off animation and the user interface cannot be accessed press and hold the Volume down key to enter Safe Mode This eliminates any abnormal OS booting issues caused by 3rd party APKs If neither method is effective please reset the phone using the Power key and the Volume up key holding both together 36 Idol3 4 7_6039H_ GB _QG_20150409 indd 36 37 D My phone has not responded for sever
21. er of your phone Do not burn or dispose of your phone in household rubbish or store it at temperature above 60 C Phone and battery as a unibody device must be disposed of in accordance with locally applicable environmental regulations 28 Idol3 4 7_6039H_GB_QG_20150409 indd 28 29 D This symbol on your telephone the battery and the accessories means that these products must be taken to collection points at the end of their life Municipal waste disposal centres with specific bins for Ly these types of equipment Collection bins at points of sale They will then be recycled preventing substances being disposed of in the environment so that their components can be reused In European Union countries These collection points are accessible free of charge All products with this sign must be brought to these collection points In non European Union jurisdictions Items of equipment with this symbol are not to be thrown into ordinary bins if your jurisdiction or your region has suitable recycling and collection facilities instead they are to be taken to collection points for them to be recycled CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS e CHARGERS Mains powered chargers will operate within the temperature range of 0 C to 40 C The chargers designed for your mobile phone meet with the standard for safety of information technology equipmen
22. es between the user manual description and the phone s operation depending on the software release of your telephone or specific operator services TCT Mobile Limited shall not be held legally responsible for such differences if any nor for their potential consequences which responsibility shall be borne by the operator exclusively This handset may contain materials including applications and software in executable or source code form which is submitted by third parties for inclusion in this handset Third Party Materials All third party materials in this handset are provided as is without warranty of any kind whether express or implied including the implied warranties of merchantability fitness for a particular purpose or use third party application interoperability with other materials or applications of the purchaser and non infringement of copyright The purchaser undertakes that TCT Mobile Limited has complied with all quality obligations incumbent upon it as a manufacturer of mobile devices and handsets in complying with Intellectual Property rights TCT Mobile Limited will at no stage be responsible for the inability or failure of the Third Party Materials to operate on this handset or in interaction with any other devices of the purchaser To the maximum extent permitted by law TCT Mobile Limited disclaims all liability for any claims demands suits or actions and more specifically but not limited to tort l
23. functioning which may occur in conditions of normal use during the warranty period of twelve 12 months from the date of purchase as shown on your original invoice Batteries and accessories sold with your phone are also warranted against any defect which may occur during the first six 6 months from the date of purchase as shown on your original invoice In case of any defect of your phone which prevents you from normal use thereof you must immediately inform your vendor and present your phone with your proof of purchase If the defect is confirmed your phone or part thereof will be either replaced or repaired as appropriate Repaired phone and accessories are entitled to a one 1 month warranty for the same defect Repair or replacement may be carried out using reconditioned components offering equivalent functionality This warranty covers the cost of parts and labor but excludes any other costs This warranty shall not apply to defects to your phone and or accessory due to without any limitation 1 Non compliance with the instructions for use or installation or with technical and safety standards applicable in the geographical area where your phone is used 2 Connection to any equipment not supplied or not recommended by TCT Mobile Limited 3 Modification or repair performed by individuals not authorised by TCT Mobile Limited or its affiliates or your vendor 4 Modification adjustment or alteration of softw
24. ge the ultimate Library and enjoy the easiest digital jukebox in your own way Application Allows you to import downloaded mobile applications and have them installed into your handset upon synchronisation Backup Allows you to back up your contacts messages calendar photos and applications then import the backup files to your phone 24 Idol3 4 7_6039H_GB_QG_20150409 indd 24 25 D Supported Operating Systems Windows XP Vista Windows 7 Windows 8 12 2 Upgrade You can use the Mobile Upgrade tool or FOTA Upgrade tool to update your phone s software 12 2 1 Download Mobile Upgrade from the ALCATEL ONETOUCH website www alcatelonetouch com and install it on your PC Launch the tool and update your phone by following the step by step instructions refer to the User Guide provided together with the tool Your phone s software will now have the latest software 12 2 2 FOTA Upgrade Using the FOTA Upgrade tool you can update your phone s software Mobile Upgrade All personal information will be permanently lost following the update process We recommend you back up your personal data using Smart Suite before upgrading To access System updates touch Settings About phone System updates Or you can touch icon to open the applications list Then touch System Updates When there is a new version can be updated one indicator will be shown on System updates menu If you want to update the system please touch
25. ing GPS satellites To activate your phone s global positioning system GPS satellite receiver These functions may incur additional network charges from your network operator Extra fees may also be charged in roaming areas e Touch Settings Location e Touch the switch S to turn on Google s location service You can then open Maps to find your location TN AA 5 4 00 PM Use your phone s GPS satellite receiver to pinpoint your location within an accuracy as close as several meters street level The process of accessing the GPS satellite and setting your phone s precise location for the first time will require up to 5 minutes You will need to stand in a place with a clear view of the sky and avoid moving After this GPS will only need 20 40 seconds to identify your precise location 2l 2015 4 9 9 54 22 9 Data backup 000 This phone enables you to back up your phone s settings and other application data to Google Servers with your Google Account If you replace your phone the settings and data you ve backed up are restored onto the new phone the first time you sign in with your Google Account To activate this function e Touch Settings Backup and reset Touch the switch of Back up my data When this function is activated a wide variety of settings and data is backed up including your Wi Fi passwords bookmarks a list of the applications you ve installed
26. lable Carrier data use threshold approaching or exceeded More notifications are hidden A Touch and drag down the Status bar to open the Quick setting panel or Notification panel Touch and drag up to close it When there are notifications you can touch them to access notifications directly Idol3 4 7_6039H_GB_QG_20150409 indd_ 10 11 Notification panel When there are notifications touch and drag down the Status bar to open the Notification panel to read more detailed information 15 06 a Touch to switch to the quick setting panel Connected as 4 media device Touch for other USB options f Screenshot captured 4 Touch to view yobir screenshot Touch to clear all event based notifications other ongoing notifications will remain Quick setting panel Touch and drag down the Notification panel or touch to open the Quick setting panel You can enable or disable functions or change modes by touching the icons Touch to enter user screen Touch to access Settings where you can set more items 2015 4 9 9 54 20 1 3 3 To protect your phone and privacy you can lock the phone screen by creating a variety of patterns PIN or password etc Lock Unlock your screen 1 3 4 Personalise your Home screen Add You can touch and hold a folder an application or a widget to activate tMove mode and drag the item to any Home screen you prefer Reposition Touch and hold the item to b
27. lines for this device model are Maximum SAR for this model and conditions under which it was recorded Head SAR UMTS 2100 Wi Fi 1 297 Wikg LTE Band 7 Wi Fi 0 787 Wikg Body worn SAR During use the actual SAR values for this device are usually well below the values stated above This is because for purposes of system efficiency and to minimize interference on the network the operating power of your mobile device is automatically decreased when full power is not needed for the call The lower the power output of the device the lower its SAR value Body worn SAR testing has been carried out at a separation distance of 15 mm To meet RF exposure guidelines during body worn operation the device should be positioned at least this distance away from the body If you are not using an approved accessory ensure that whatever product is used is free of any metal and that it positions the phone the indicated distance away from the body Organizations such as the World Health Organization and the US Food and Drug Administration have stated that if people are concerned and want to reduce their exposure they could use a hands free device to keep the phone away from the head and body during phone calls or reduce the amount of time spent on the phone For more information you can go to www alcatelonetouch com Additional information about electromagnetic fields and public health are available on the following site http www who int peh emf
28. loyment area check with your car dealer or the car manufacturer to make sure that the dashboard is adequately shielded from mobile phone RF energy e CONDITIONS OF USE You are advised to switch off the telephone from time to time to optimise its performance Switch the phone off before boarding an aircraft Switch the phone off when you are in health care facilities except in designated areas As with many other types of equipment now in regular use mobile telephones can interfere with other electrical or electronic devices or equipment using radio frequency Switch the phone off when you are near gas or flammable liquids Strictly obey all signs and instructions posted in a fuel depot petrol station or chemical plant or in any potentially explosive atmosphere When the phone is switched on it should be kept at least 15 cm from any medical device such as a pacemaker a hearing aid or insulin pump etc In particular when using the phone you should hold it against the ear on the opposite side to the device if any To avoid hearing impairment pick up the call before holding your phone to your ear Also move the handset away from your ear while using the hands free mode because the amplified volume might cause hearing damage 26 Idol3 4 7_6039H_ GB _QG_20150409 indd 26 27 D Do not let children use the phone and or play with the telephone and accessories without supervision Please note that your phone is a unibody
29. o access this feature touch the Application tab from the Home screen then select Messaging ws Ok To check messages stored in your SIM card touch the icon from the Messaging screen then touch Settings Manage SIM messages 5 1 On the message list screen touch the new message icon to write text multimedia messages Write message a 493 M 16 31 TISS Messaging e 10086 Hello e Touch to view the whole message thread e Touch amp hold to activate delete mode Touch to create a new message lt O E Sending a text message Enter the mobile phone number of the recipient in the To bar or touch amp to add recipients and touch the Send message bar to enter the text of the message Touch the O icon to insert emotions or icons When finished touch to send the text message 2015 4 9 9 54 22 An SMS of more than 160 characters will be charged as several SMS Specific letters accent will also increase the size of the SMS This may cause multiple SMS to be sent to your recipient Sending a multimedia message MMS enables you to send video clips images photos animations slides and sounds to other compatible phones and email addresses An SMS will be converted to MMS automatically when media files image video audio slides etc are attached or Subject or email addresses added amp Ermil ssssssrsssesseseee Besides your Gmail account you can also set up e
30. ogle Play Store and more For more information about these applications please check the online user manual at www alcatelonetouch com 11 2 Internal storage Touch Settings Storage to display the amount of internal phone storage used by the operating system its components applications including those you downloaded permanent and temporary data If a warning message comes up saying that phone memory is limited you are required to free up space by deleting some unwanted applications downloaded files etc ws 23 2015 4 9 9 54 22 2 Making the most of your phone You can download software upgrades for free from the website www alcatelonetouch com 12 1 Smart Suite Smart Suite includes e Contacts Allows you to back up contact entries so that you don t have to worry about losing breaking switching phones or changing service providers Messages Frees you from painstakingly inputting text on the keypads All of your messages are easily accessible and well organized Calendar Allows you to sync events freely between your phone and Outlook and create and edit new events from a PC Photos Allows you to easily import photos from your PC or the handset and organise them in different albums for better management Videos Allows you to insert video files from your PC for playback and then upload them to a handset folder Music Quickly search for your favourite songs on your PC mana
31. one Some people may suffer epileptic seizures or blackouts when exposed to flashing lights or when playing video games These seizures or blackouts may occur even if a person never had a previous seizure or blackout If you have experienced seizures or blackouts or if you have a family history of such occurrences please consult your doctor before playing video games on your phone or enabling a flashing lights feature on your phone Parents should monitor their children s use of video games or other features that incorporate flashing lights on the phones All persons should discontinue use and consult a doctor if any of the following symptoms occur convulsion eye or muscle twitching loss of awareness involuntary movements or disorientation To limit the likelihood of such symptoms please take the following safety precautions Do not play or use a flashing lights feature if you are tired or need sleep Take a minimum of a 15 minute break hourly Play in a room in which all lights are on 27 2015 4 9 9 54 23 Play at the farthest distance possible from the screen If your hands wrists or arms become tired or sore while playing stop and rest for several hours before playing again If you continue to have sore hands wrists or arms during or after playing stop the game and see a doctor When you play games on your phone you may experience occasional discomfort in your hands arms shoulders neck or other parts of
32. p to access 4 5 o voicemail 7 9 Idol3 4 7_6039H_GB_QG_20150409 indd 14 15 D Enter the desired number from the keyboard directly and touch to place the call or select a contact from CONTACTS or RECENT by sliding or touching tabs then choose your target SIM card to make the call The number you entered can be saved to Contacts by touching and then touching Create new contact If you make a mistake you can delete the incorrect digits by touching x To hang up a call touch Q or the Power key when the Call settings Power key ends call option is activated 3 2 Answering or rejecting a call LE 494 M 16 25 UE 494 M 16 25 Incoming call O2 SSE SSS Incoming call OZI SSO SSS When you receive a call e Slide the A icon to the right to answer e Slide the y e Slide the message icon to the left to reject we icon upwards to reject the call by sending a preset To mute the ringtone volume of an incoming call press the Volume up down key or turn the phone over when the Settings Gestures Turn over to mute option is activated ws For your convenient your phone features a unique Reversible UI which ensures functionality including normal call even the phone is held in reverse upside down position 2015 4 9 9 54 21 3 3 Consulting your call memory You can access your call memory by touching RECENT tab from the Phone screen to view Missed calls Outgoing c
33. pes like mini and nano cards otherwise this may cause damage to your phone Charging the battery Your phone only supports micro SIM cards Do not Connect the battery charger to your phone and wall socket respectively the LED indicator will light while charging To reduce power consumption and energy waste when the battery is fully charged disconnect your charger switch off Wi Fi GPS Bluetooth or background running applications when not in use reduce the backlight time etc 1 2 2 Power on your phone Hold down the Power key until the phone powers on It will take a few seconds before the screen lights up Set up your phone for the first time The first time you power on the phone you should set the following options Language Google account etc Even if no SIM card is installed your phone will still power on and you will be able to connect to a Wi Fi network sign into your Google account and use some of the phone s features 1 2 3 Hold down the Power key from the Home screen until the phone options appear select Power off Power off your phone 1 3 You can move all of the items applications shortcuts folders and widgets you use most frequently to your Home screen for quick access Touch the Home key to switch to the Home screen Home screen Status bar e Status Notification indicators e Touch and drag down to open the notification panel Search bar e Touch to enter text search screen
34. quality of the calls is poor e You can adjust the volume during a call by pressing the Volume Up Down key e Check the network strength e Make sure that the receiver connector or speaker on your phone is clean am unable to use the features described in the manual e Check with your operator to make sure that your subscription includes this service e Make sure this feature does not require an ALCATEL ONETOUCH accessory When I select a number from my contacts the number cannot be dialed e Make sure that you have correctly recorded the number in your file e Make sure that you have selected the country prefix when calling a foreign country 38 Idol3 4 7_6039H_ GB _QG_20150409 indd 38 39 D am unable to add a contact in my contacts e Make sure that your SIM card contacts are not full delete some files or save the files in the phone contacts i e your professional or personal directories My callers are unable to leave messages on my voicemail e Contact your network operator to check service availability I cannot access my voicemail e Make sure your operator s voicemail number is correctly entered in Voicemail number e Try later if the network is busy am unable to send and receive MMS e Check your phone memory availability as it might be full e Contact your network operator to check service availability and check MMS parameters e Verify the server centre number or your MMS profile with your
35. rk of the Wi Fi WA Fi Alliance CERTIFIED Google the Google logo Android the Android logo Google Search Google Maps Gmail YouTube Google Play Store Google Latitude and Hangouts are trademarks of Google Inc The Android robot is reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3 0 Attribution License the text will show when you touch and hold Google legal in Settings About phone Legal information You have purchased a product which uses the open source http opensource org programs mtd msdosfs netfilter iptables and initrd in object code and other open source programs licensed under the GNU General Public License and Apache License We will provide you with a complete copy of the corresponding source codes upon request within a period of three years from the distribution of the product by TCT You may download the source codes from _http sourceforge net projects alcatel files The provision of the source code is free of charge from internet May not be available in all countries 32 Idol3 4 7_6039H GB _QG_20150409 indd 32 33 General information Internet address www alcatelonetouch com e Hot Line Number see TCT Mobile Services leaflet or go to our website e Address Room 1910 12A Tower 3 China HK City 33 Canton Road Tsimshatsui Kowloon Hong Kong e Electronic labeling Elabel path To
36. settings Touch Settings Display When device is rotated Rotate the contents of the screen Also your phone screen is reversible Touch Settings Display Reversible 2 1 1 Keyboard amp New message Touch to enter text or numbers Touch to switch O abc Abc mode Touch amp hold to switch abc ABC mode ihn hos E eee eter teed fo WP Eig IP AP WE th E 5 ZX CVBNM Touch to switch Touch amp hold to ayers lar a as i i numeric keyboard Touch to input comma touch amp hold to show input options S F 6 il dik b 2 2 You can edit the text you have entered Text editing e Touch and hold or double tap within the text you would like to edit e Drag the tabs to change the highlighted selection 2015 4 9 9 54 20 D and Paste e Touch the icon to go back without any action 3 Phone CAll secseesseeeeee I 3 1 You can easily place a call using Phone Touch the Application tab from the Home screen and select Phone Placing a call A 87 22 35 Touch to call SP Muvie imna Touch to send the previewed message to number SPEED DIAL RECENT CONTACTS the previewed number Speed dial is one touch dialling fg Favourites and Slide to access the RECENT and CONTACTS Touch to hide display keyboard 4100 14 40 Display the O seno suggested Add to contacts number s O 1234 a Touch 2 S and hold p E
37. t and office equipment use They are also compliant to the ecodesign directive 2009 125 EC Due to different applicable electrical specifications a charger you purchased in one jurisdiction may not work in another jurisdiction They should be used for this purpose only e RADIO WAVES Proof of compliance with international standards ICNIRP or with European Directive 1999 5 EC R amp TTE is required of all mobile phone models before they can be put on the market The protection of the health and safety for the user and any other person is an essential requirement of these standards or this directive THIS DEVICE MEETS INTERNATIONAL GUIDELINES FOR EXPOSURE TO RADIO WAVES Your mobile device is a radio transmitter and receiver It is designed not to exceed the limits for exposure to radio waves radio frequency electromagnetic fields recommended by international guidelines The guidelines were developed by an independent scientific organization ICNIRP and include a substantial safety margin designed to assure the safety of all persons regardless of age and health 29 2015 4 9 9 54 23 The radio wave exposure guidelines use a unit of measurement known as the Specific Absorption Rate or SAR The SAR limit for mobile devices is 2 W kg Tests for SAR are conducted using standard operating positions with the device transmitting at its highest certified power level in all tested frequency bands The highest SAR values under the ICNIRP guide
38. the words you ve added to the dictionary used by the onscreen keyboard and most of the settings that you configure with the Settings application If you deactivate this option you stop backing up your settings and any existing backups are deleted from Google Servers 0 Factory data reset To activate factory data reset e Touch Settings Backup and reset Factory data reset Touch the RESET PHONE Resetting the phone will erase all of your personal data from internal phone storage including information about your Google Account any other accounts your system and application settings and any downloaded applications If you reset the phone in this way you re prompted to re enter the same kind of information as when you first started Android When you are unable to power on your cellphone you can perform a factory data reset by pressing the Power key and the Volume up key at the same time until the screen lights up 22 Idol3 4 7_6039H_GB_QG_20150409 indd 22 23 D l Applications amp Internal storage I 1 Applications With this phone some built in Google applications and other third party applications are available for your convenience With the built in applications you can e Communicate with friends e Exchange messages or emails with friends e Track your location view traffic situations search for locations and get navigation information to your destination e Download more applications from the Go
39. uch Settings Regulatory amp Safety or input 07 you can find more information about labeling On our website you will find our FAQ Frequently Asked Questions section You can also contact us by e mail to ask any questions you may have An electronic version of this user guide is available in English and other languages according to availability on our server www alcatelonetouch com Your telephone is a transceiver that operates on GSM in quad band 850 900 1800 1900MHz UMTS in quad band 850 900 1900 2100 and LTE FDD 1 3 7 8 20 C 1588 This equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC The entire copy of the Declaration of Conformity for your telephone can be obtained through our website www alcatelonetouch com Protection against theft Your telephone is identified by an IMEI phone serial number shown on the packaging label and in the phone s memory We recommend that you note the number the first time you use your telephone by entering 0 6 and keep it in a safe place It may be requested by the police or your operator if your telephone is stolen This number allows your mobile telephone to be blocked preventing a third person from using it even with a different SIM card D It depends on countries Contact your network operator to check service availability 33 2015 4 9 9 54 24 Disclaimer There may be certain differenc
40. ur Phone sccrscsscsssseeeees 24 Safety and USE sssesscecsisvsicnassauitcs vecashuceaecansunsdeccsswecesasaoiessaxesoes 26 General information ccccccssccsccecsccscssersccscsscssseeesessees 33 Warranty osasse soosis a e Ranao uaea aoei Teda iaeei 35 Troubleshooting ccccsccssrcccscescsscscssscsscsscscsssceesscsscsccsseeess 36 cy Touch screen This product meets applicable national SAR limits of 2 0 W kg The specific maximum SAR S values can be found on page 30 of this user N a ESN Back key n carrying t roduct or using it while iira oA Bod either oe ae Mome ney ne er accessory such as a holster or otherwise Menu key maintain a distance of 15 mm from the body to ensure compliance with RF exposure requirements Note that the product may be transmitting even if you are not making a phone call Micro USB Connector PROTECT YOUR HEARING ASN To prevent possible hearing damage do not listen at high volume levels for long periods Exercise caution when holding your device near your ear while the loudspeaker is in use 2 3 Idol3 4 7 6039H_GB_QG_20150409 indd 2 3 2015 4 9 9 54 11 Camera Flash Flashlight Camera Power key Volume j ke SIM card dol 4 slot microSD card slot ALCATEL onetouch E1588 Menu key e Touch to view recently used applications O Home key e From any application or screen touch to return to the Home screen
41. xternal POP3 or IMAP email accounts in your phone To access this feature touch the Application tab from the Home screen then select Email An email setup wizard will guide you through the steps to set up an email account Enter the email address and password of the account you want to set up Touch P If the account you entered is not provided by your service provider in the phone you will be prompted to go to the email account settings screen to enter settings manually Alternatively you can touch Manual setup to directly enter the incoming and outgoing settings for the email account you are setting up Enter the account name and display name in outgoing emails e To add another email account you can touch the icon and Settings Touch Add account to create To create and send emails e Touch the Q icon from the Inbox screen e Enter recipient s email address es in the To field If necessary touch the W icon beside To field to add Cc Bcc to add a copy or a blind carbon copy to the message Enter the subject and the content of the message 18 Idol3 4 7_6039H_ GB _QG_20150409 indd 18 19 D Touch amp to add an attachment e Finally touch gt to send e If you do not want to send the mail right away you can touch the icon and Save draft keys or touch the Back key to save a copy Tq Getting connected To connect to the Internet with this phone you can use GPRS EDGE 3G 4G networks or
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