SMART Technologies kapp 42
Contents
1. 7 1 8 1 4 lt 3 8 3 5 5 mm s9 mm k 2316 y 25 mm 2 9 16 2 14 mm For best results SMART recommends these third party replacement markers e BIC Magic Marker dry erase liquid markers fine tip e Expo low odor fine tip dry erase markers e Staples Remarx dry erase markers bullet tip e Melissa amp Doug dry erase markers FN caution The following pens are not recommended for use with the capture board e BIC Great Erase Grip dry erase markers e Board Dudes e Liqui Mark e Quartet If you misplace the eraser you can purchase a replacement from the Store for SMART Parts see smarttech com Support PartsStore 30 smarttech com kb 170769 Chapter 5 Troubleshooting What the indicator lights mean 222222222222 2222222 31 ANU an ore toe sees ee ne ee neat te setae ee 31 AAA eae case ee eee sea EEEE 31 o Ess ee nenne en ee ne tian ee 32 Blueto otm A e ee re ee 32 USB ee er ee en 33 CAD US unsere ae A A 33 Tro blesho tingkz 2 2 uu25 5 22 st ad nine dde noie ten es sde eee 34 This chapter explains how to troubleshoot common issues with the capture board and the SMART kapp app What the indicator lights mean SMART kapp capture boards include four indicator lights The indicator lights are in the bottom right corner of SMART kapp 42 capture boards and on the pen ledge of SMART kapp 84 capture boards Startup When you first connect the captu2. a Start the QR code scanning app on your mobile device and then hold your mobile device s rear facing camera over your capture board s QR code to scan it b Enable NFC in your mobile device s settings if it isn t already enabled and then hold your mobile device near your capture board s NFC tag Q The Apple App Store or Google Play opens Download and install the app amp To start the app for the first time 1 Start the SMART kapp app on your mobile device The app tutorial appears Use the swipe gestures to progress through the screens of the tutorial gt gt Previous screen Next screen Ta Press Close when you have completed the tutorial The app home screen appears TIP If you want to view the tutorial again do the following o OnanApple mobile device press Settings onthe app home screen and then press Tutorial o OnanAndroid mobile device press Menu E press Settings and then press Tutorial smarttech com kb 170769 CHAPTER2 USING THE CAPTURE BOARD Starting a session Start asession by connecting your mobile device to the SMART kapp capture board You can do this by one of the following means e QRcode e NFC e Board ID NOTE Some Android mobile devices require you to accept a pairing request to connect to the capture board Swipe down on the screen to access the notification drawer and accept the pairing request 159 To connect to the capture board by QR
3. If you previously connected the mobile device ensure the SMART kapp app is running and the device is within the capture board s Bluetooth communication range What it means The capture board is connecting to a mobile device What it means The capture board is connected to a mobile device CHAPTER 5 TROUBLESHOOTING Flashing red Solid red usB Off Flashing Flashing red Capture Off Flashing 33 smarttech com kb 170 769 What it means The capture board is disconnecting from the mobile device What it means The capture board has disconnected from the mobile device What it means e The capture board isn t connected to a USB drive e The capture board doesn t recognize the connected device as a USB drive What to do Connect only USB drives to the USB receptacle What it means e The capture board is connecting to a USB drive e The capture board is saving a snapshot of your notes to the connected USB drive What it means The capture board is connected to a USB drive What it means The capture board is unable to save snapshots of your notes to the connected USB drive because the USB drive is full is not FAT formatted or there s another problem with it What to do Disconnect the USB drive and then connect a different USB drive What it means The capture board isn t connected to a USB drive ora mobile device What it means The capture board is saving a sn
4. capture board 6 smarttech com kb 170769 Chapter 2 Using the capture board Connecting your mobile device to the capture board 7 About QR codes and NFC 5222 coeds cicatrices dida 9 Installing the app and starting it for the first time 000000 0002 eee 9 Starting a OSO meti dele es desatada 11 Writing and erasing notes 2 222 2222 eee 13 Viewing mote S 2 eee ee E A ces 13 AA 14 Saving snapshots of notes using the app 2 cece cece eee ence een eee EEEa 15 SAVIMGNSMADSHOUS cp ee i nan oe che wanna Soa casa asec ia 15 VIEWING SNA AAA oaecsa E RA EREE 15 Changing the order of snapshots 16 Exporting snapshots ee coos coda ee nue en een eee etat 17 Deleting snapshots 222222222222 18 Saving snapshots of notes to a USB drive 19 DISCONNECTING th app zes ses sais cass atadas iris aros 20 Connecting to another session 444 eeeiieeeeieeeeeeeeeeesee 20 This chapter explains how to use the capture board Connecting your mobile device to the capture board Before you can share the notes you have written on your capture board with others you need to connect your mobile device to the capture board 7 smarttech com kb 170769 CHAPTER2 USING THE CAPTURE BOARD You can connect the following types of
5. eee en Seca ee Installation instructions 2 00 00 22 2 eee cece cece cee eee cee iii Tutorialand Held dosel iris ini Deals ehe Ttalming 2 22228 ses A Bene Frequently asked questions 00 kee cece eee ee eee cence eee e eee e eee eteneeeeeneeeeenees Security Information lt 0 ccc lite er Rs hausse Meme croco eee nee Support center and knowledge base 2 222 22 eee ee This chapter introduces you to your SMART kapp capture board and this guide About this guide This guide explains how to use your capture board It includes the following information e Howto use your capture board and the SMART kapp app e How to maintain your capture board for years of use e How to troubleshoot issues with your capture board This guide is intended for individuals who use and maintain capture boards Other documentation and resources are available for individuals who install capture boards 1 smarttech com kb 170 769 CHAPTER 1 WELCOME About the SMART kapp 42 capture board You can use the SMART kapp 42 capture board to collaborate with others in a simple but powerful way Write and draw on the capture board as you would on a regular dry erase board You can then connect a Bluetooth enabled mobile device to the capture board by scanning a Quick Response QR code or by tapping the Near Field Communication NFC tag When you connect your mobile device for the first time you re directed to the Apple App Store or Googl
6. hardware You can use the supplied mounting bracket and hardware to mount the capture board on a wall Alternatively you can mount the capture board using a standard VESA 400 mm x 400 mm mounting bracket About the SMART kapp 84 capture board You can use the SMART kapp 84 capture board to collaborate with others in a simple but powerful way Write and draw on the capture board as you would on a regular dry erase board Two people can draw atthe same time You canthen connect a Bluetooth enabled mobile device to the capture board by scanning a Quick Response QR code or by tapping the Near Field Communication NFC tag When you connect your mobile device for the first time you re directed to the Apple App Store or Google Play store to download the SMART kapp app After you download and install the app you can use it to connect to the capture board and share content with others The SMART kapp 84 capture board product consists of the following components e Capture board e Dry erase markers and eraser e Mounting bracket and hardware 3 smarttech com kb 170 769 CHAPTER 1 WELCOME Capture board The capture board features SMART s proprietary DViT technology on a 84 213 cm writing surface DViT technology captures the notes you make on the capture board using the dry erase markers and eraser The capture board s Bluetooth 4 0 wireless technology for Apple mobile devices or Bluetooth 2 1 EDR wireless technology for Andr
7. 0 5 250 MHz sont r serv s uniquement pour une utilisation l int rieur afin de r duire les risques de brouillage pr judiciable aux systemes de satellites mobiles utilisant les m mes canaux ii le gain maximal d antenne permis pour les dispositifs utilisant les bandes 5 250 5 350 MHz et 5 470 5 725 MHz doit se conformer la limite de p i r e ii smarttech com kb 170769 IMPORTANT INFORMATION iii le gain maximal d antenne permis pour les dispositifs utilisant la bande 5 725 5 825 MHz doit se conformer la limite de p i r e sp cifi e pour l exploitation point point et non point a point selon le cas iv De plus les utilisateurs devraient aussi tre avis s que les utilisateurs de radars de haute puissance sont d sign s utilisateurs principaux c a d qu ils ont la priorit pour les bandes 5 250 5 350 MHz et 5 650 5 850 MHz et que ces radars pourraient causer du brouillage et ou des dommages aux dispositifs LAN EL Radiation exposure statement This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body D claration d exposition aux radiations Cet quipement est conforme aux limites d exposition aux rayonnements IC tablies pour un environnement non contr l Cet quipement doit tre install et utilis avec un minimum de 20 cm de distance entre la
8. 22 23 Setting default preferences ccoo cnc ee 222222222222 24 Changing preferences for an individual session 2 2 25 Chapter 4 Maintaining the capture board 27 Cleaning th capture board Lu na ein 27 Transporting the capture board occ 29 Replacing the markers and eraser 2 22 22 occ cee cee cee eee cee eee cece 2222222 29 Chapter 5 Troubleshooting 2220222222 eee 31 What the indicator lights mean 222222222222 31 TroublEsho08Nd 2 2 2r22 eto cias 34 Appendix A Hardware environmental compliance 35 Waste Electrical and Electronic Equipment WEEE 222222 35 More information 22222220 ace eceeeacs tulsa caus roses tement tasse reines 35 v smarttech com kb 170769 Chapter 1 Welcome About this guide o 222222222222 About the SMART kapp 42 capture board 2222 Capture DOaNG 22 5 sa dada Dry erase markers and eraser occ Mounting bracket and hardware 2 About the SMART kapp 84 capture board 2222 Capture DO ard z esseere edt reihe sti da Dry erasemarkersand eraser as Mounting bracket and hardware 22 About the SMART kapp app 2 2 2 02 dde deddeud eecuucccudccucceccdencedenuesceeste Other documentation and resources 2 2 2 eee eee SPECIMENS SP on tert Ue
9. C Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART This product and or use thereofis covered by one or more of the following U S patents www smarttech com patents 06 2015 smarttech com kb 170769 Important information EN WARNING e The capture board includes instructions for installation on metal and wood stud walls and certain masonry wall types only A SMART hardware kit is available for these types of installation In the event that you need to install the capture board on reinforced concrete walls walls with plaster lath finishing or other types of walls refer to your local building authority for instructions recommendations and safe work practices e Do not open or disassemble the capture board You risk electrical shock from the high voltage inside the casing Opening the casing also voids the warranty e Ensure that any cables that cross the floor to the capture board are properly bundled and marked to avoid a trip hazard e Ensure your installation complies with local building and electrical codes e Failure to follow the installation instructions shipped with the capture board could result in injury and product damage which may not be covered by the warranty e Toreduce the risk of fire or electric shock do not expose the capture board to rain or moisture e Use SMART supplied mounting hardware or hardware that is designed to properly support the
10. Help us make this document better smarttech com docfeedback 170 769 SMART kapp USER S GUIDE FOR MODELS KAPP42 AND KAPP84 Product registration If you register your SMART product we ll notify you of new features and software upgrades Register online at smarttech com registration Keep the following information available in case you need to contact SMART Support Serialnumber Date of purchase Trademark notice DViT kapp smarttech the SMART logo and all SMART taglines are trademarks or registered trademarks of SMART Technologies ULC in the U S and or other countries Apple App Store iPhone and iPad are trademarks of Apple Inc registered inthe U S and other countries Android and Google Play are trademarks of Google Inc The Android robotis reproduced or modified from work created and shared by Google and used according to terms described in the Creative Commons 3 0 Attribution License The Bluetooth word mark is owned by the Bluetooth SIG Inc and any use of such marks by SMART Technologies ULC is under license All other third party product and company names may be trademarks of their respective owners Copyright notice 2015 SMART Technologies ULC All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies UL
11. T recommends that you clean the capture board monthly to ensure optimal performance e Do not allow excess cleaner to flow onto the frame s reflective surfaces e Remove any dry erase ink residue from the frame s reflective surfaces e Do not use compressed air to clean the camera windows or bezels e The digital cameras located in the frame are protected from dust and dirt by windows In extremely dusty environments spray a household alcohol free glass cleaner such as Windex cleaner on a cotton swab and rub it gently on the windows Do not use compressed air to clean the cameras and do not apply too much pressure because doing so could damage the reflective surfaces or the cameras 27 smarttech com kb 170 769 CHAPTER 4 MAINTAINING THE CAPTURE BOARD Cleaning the capture board FN caution e Disconnect the capture board from power before cleaning it e Do not spray cleaner directly onto the capture board s writing surface perimeter reflective tape or sensors Ink left on the capture board s writing surface for a long period of time might be harder to clean off To remove dry erase ink residue follow the instructions below To clean the capture board 1 Spray a small amount of water or cleaner onto a clean lint free cloth or paper towel IMPORTANT Acceptable cleaners include water dry eraser cleaners Windex glass cleaner and isopropyl alcohol 2 Cleanthe capture board s surface Cleaning the reflectiv
12. a method to send the static link to others Changing preferences for an individual session You can change preferences from their default values for an individual session To change preferences for an individual session 1 Press Invite Bt and then press Options The Options screen appears 2 Select the preferences you want to use for your current session 3 If you want to make these new preferences your default preferences select Save as Default Options 4 Press Send Link 25 smarttech com kb 170769 Chapter 4 Maintaining the capture board Cleaning the capture board cc 27 Cleaning the capture board 2 222222222 nn 28 Cleaning the reflective bezels and corner Sensors 22 28 Cleaning th amp eraser 26 22 steo0 lit titi ios 29 Transporting the capture board 2222222222222 222222222222 29 Replacing the markers and eraser 2 22222222222 222222222222 222222 29 This chapter explains how to maintain the capture board for years of use Cleaning the capture board With proper care the capture board will provide years of trouble free service Follow these tips to keep the capture board clean FN CAUTION e Disconnect the capture board from power before cleaning it e Do not spray cleaner directly onto the capture board s writing surface reflective frame or corner sensors e SMAR
13. apshot of your notes to the connected mobile device What it means The capture board is connected to a USB drive or a mobile device CHAPTER 5 TROUBLESHOOTING Troubleshooting The following are issues that you might encounter while using the SMART kapp app Your mobile device doesn t connect to the capture board Your mobile device doesn t connect when you use the QR code Your mobile device doesn t connect when you use NFC When you write on the capture board your writing doesn t appear in the SMART kapp app or extra lines or other visual noise appear in the SMART kapp app The SMART kapp app displays the Object blocking frame message 34 smarttech com kb 170769 Make sure no other mobile devices are connected to the capture board The capture board can connect to only one mobile device at a time Make sure your device s rear facing camera is working and Bluetooth is enabled Ensure the QR code is clean and fully visible Position your mobile device so that your capture board s QR code appears in the center of the SMART kapp app screen Ensure your mobile device supports NFC Ensure NFC and Bluetooth are enabled in your mobile device s settings Position your mobile device as close as possible to the NFC tag on your capture board when connecting Ensure the capture board s cameras and frame are clean Check for and remove any objects in the frame Ensure your hands arm
14. ard saves a snapshot of your notes to the USB drive Disconnect the USB drive from the capture board when you re done saving snapshots smarttech com kb 170769 CHAPTER2 USING THE CAPTURE BOARD Disconnecting the app The app disconnects from the current session in the following situations e You close the app e The app closes automatically after a period of non use e The app is connected to a capture board and the capture board is outside of your mobile device s Bluetooth communication range which is approximately 33 10 m NOTE When you connect an Android mobile device to the capture board an icon appears in the notification area This icon indicates when the mobile device is connected to the capture board Connected Disconnected To disconnect the app manually Press Disconnect in the top left corner of the SMART kapp app screen and then press Disconnect OR Hold Bluetooth 3 ontthe capture board until it turns solid red Connecting to another session If another person shares his or her session with you you can connect to that session using the SMART kapp app on your mobile device Once connected you can do everything inthe other person s session that you can do in your own sessions e View notes e Share notes e Save snapshots of notes 20 smarttech com kb 170769 CHAPTER2 USING THE CAPTURE BOARD Z To connect to another session 1 Open the email you received from the other person on your m
15. be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one of the following measures Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consultthe dealer or an experienced radio TV technician for help FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This transmitter must not be co located or operating in conjunction with any other antenna or transmitter 5 15 5 25 GHz frequency band operation is restricted to indoor use only Outdoor operations in the 51505250 MHz are prohibited Radiation exposure statement This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20 cm between the radiator and your body Note The country code selection is for the non U S model only and is not available to all U S models Per FCC regulations all Wi Fi products marketed in U S must be fixed to U S operation channels only Industry Canada statement This device complies with RSS 210 of the Industry Canada Rules Operation is subject to the following two conditions 1 This device may not cause harmful interfe
16. code 1 Startthe SMART kapp app on your mobile device 2 Hold your mobile device s rear facing camera still over the capture board s QR code so that the QR code appears in the center of the app screen The app connects your mobile device to the capture board NOTE If the app doesn t connect your mobile device to the capture board move your mobile device closer to or farther away from the capture board so that the app can capture the QR code 11 smarttech com kb 170769 CHAPTER2 USING THE CAPTURE BOARD F To connect to the capture board by NFC 1 Enable NFC in your mobile device s settings if it isn t already enabled 2 Hold your mobile device near the capture board s NFC tag Q The SMART kapp app starts and connects your mobile device to the capture board To connect to the capture board by Board ID 1 Locate the capture board s 10 character ID g tip The Board ID is located by the QR code 2 Startthe SMART kapp app on your mobile device 3 On an Apple mobile device press Settings OR On an Android mobile device press Menu and then press Settings 4 Press Advanced and then press Connect Manually The Connect Manually screen appears 5 Type the Board ID in the Enter ID box 6 Press Connect The app connects your mobile device to the capture board 12 smarttech com kb 170769 CHAPTER2 USING THE CAPTURE BOARD Writing and erasing notes You can write and erase n
17. e the eraser felt collects dry erase ink residue and becomes less effective at erasing To clean the eraser felt 1 Rinse the eraser felt under cold running tap water 2 While wearing gloves apply a mild soap or detergent and rub the eraser felt with your fingers 3 Rinse the eraser felt thoroughly under cold running tap water 4 Remove excess water by pressing the felt against a towel or paper towel 5 Allow the eraser felt to air dry completely Transporting the capture board Save the original packaging to repack the capture board if needed This packaging was designed with optimal shock and vibration protection If the original packaging isn t available you can purchase the same packaging directly from your authorized SMART reseller FN caution Transport the capture board only in original or replaced packaging Transporting the capture board without correct packaging voids the warranty and could lead to product damage Replacing the markers and eraser The SMART kapp 42 capture board comes with three dry erase markers and one eraser The SMART kapp 84 capture board comes with six dry erase markers and one eraser 29 smarttech com kb 170769 CHAPTER 4 MAINTAINING THE CAPTURE BOARD If you misplace the markers or if they run dry you can replace them with third party dry erase markers The barrel of third party dry erase markers can be any length and diameter but the tip and nib must be within the following dimensions
18. e Play store to download the SMART kapp app After you download and install the app you can use itto connect to the capture board and share content with others The SMART kapp 42 capture board product consists of the following components e Capture board e Dry erase markers and eraser e Mounting bracket and hardware Capture board The capture board features SMART s proprietary DViT Digital Vision Touch technology on a 42 107 cm writing surface DViT technology captures the notes you make on the capture board using the dry erase markers and eraser The capture board s Bluetooth 4 0 wireless technology for Apple mobile devices or Bluetooth 2 1 EDR wireless technology for Android mobile devices then transfers your notes as a digital image to a connected mobile device Alternatively you can save your notes to a FAT formatted USB drive by connecting it to the capture board s USB 2 0 Type A receptacle You can also use the capture board s standard 500 mA USB 2 0 Type A receptacle to charge your smart phone a Dry erase markers and eraser The capture board comes with three dry erase markers and an eraser specially designed to work with the capture board 2 smarttech com kb 170769 CHAPTER 1 WELCOME The capture board includes holders for one marker and the eraser as well as a storage area on the back ofthe capture board for the other two markers Mounting bracket and
19. e bezels and corner sensors FN caution Disconnect the capture board from power before cleaning it TIP SMART recommends cleaning the corner sensors last in case the previous cleaning instructions leave debris on the sensors The capture board uses digital sensors and reflective tape on the perimeter of the writing surface to digitally capture your writing Excessive buildup of dust or dry erase residue on the reflective tape surface and sensors can impair performance The bottom reflective frame and corner sensors are most likely to collect excessive dust and dry erase ink residue over time To clean the reflective bezels and corner sensors Method 1 Carefully vacuum the areas where you notice a buildup of excessive dust and dry erase residue 28 smarttech com kb 170769 CHAPTER 4 MAINTAINING THE CAPTURE BOARD Z To clean the reflective bezels and corner sensors Method 2 1 Spray a small amount of water or cleaner onto a clean lint free cloth or paper towel IMPORTANT o Acceptable cleaners include water Windex glass cleaner and isopropyl alcohol o Starting atthe corners wipe inwards to avoid wiping dry erase residue and dust onto the corner sensors 2 Using a clean moistened lint free cloth gently wipe the corner sensors at the bottom of the capture board Ensure the frame and corner sensors are free of dust and residue Cleaning the eraser The eraser can be used to erase ink from the capture board surface Over tim
20. ech com kb 170868 Installation instructions The capture board comes with installation instructions that explain how to mount the capture board using the supplied mounting bracket and hardware If you misplaced the installation instructions you can download them Model Installation instructions SMART kapp 42 capture board smarttech com kb 170768 SMART kapp 84 capture board smarttech com kb 170870 Tutorial and Help When you first start the SMART kapp app on your mobile device a tutorial opens This tutorial explains how to connect your mobile device to the capture board and share and save your notes see Installing the app and starting it for the first time on page 9 Training The SMART training website smarttech com trainingforbusiness includes an extensive library of training resources you can refer to when learning how to use the capture board Frequently asked questions For answers to common questions about the capture board see SMART kapp capture board frequently asked questions smarttech com kb 170793 Security information For information about the SMART kapp security features see SMART kapp security information smarttech com kb 170892 5 smarttech com kb 170769 CHAPTER 1 WELCOME Support center and knowledge base The Support center smartkapp com support includes documentation and a knowledge base that you can refer to when performing maintenance on the capture board or troubleshooting issues with the
21. evice press Menu A and then select Share as Image or Share as PDF If you selected Share as Image or Share as PDF select the app you want to use to share the snapshot Use the selected app to share the snapshot A To export all snapshots saved in the current session 1 2 17 Save one or more snapshots in the current session see Saving snapshots on page 15 Press Library U The Library screen appears smarttech com kb 170769 CHAPTER2 USING THE CAPTURE BOARD On an Apple mobile device press Export A OR On an Android mobile device press Menu B and then select Share as Image or Share as PDF Select the app you want to use to export the snapshots Use the selected app to export the snapshots To export all snapshots saved in a previous session 1 2 If you re currently in a session disconnect see Disconnecting the app on page 20 On an Apple mobile device press Library OR On an Android mobile device press Library L The Library screen appears Press a session s row to view the snapshots saved for that session The session s snapshot gallery appears On an Apple mobile device press Export OR On an Android mobile device press Menu and then select Share as PDF Select the app you want to use to export the snapshots Use the selected app to export the snapshots Deleting snapshots To delete a snapshot from a previous session 1 2 18 If you re currently in a
22. ile device to a capture board see Exporting snapshots on page 17 a To share your notes 1 Connect your mobile device to the capture board see Starting a session on page 11 2 PressInvite BY and then press Send Link 14 smarttech com kb 170 769 CHAPTER2 USING THE CAPTURE BOARD 3 Select the app you want to use to send the invitation 4 Use the selected app to send the invitation Saving snapshots of notes using the app As you write notes on the capture board you might want to save snapshots of your notes from time to time during the session After you save snapshots you can do the following e View the snapshots e Change the order of the snapshots Apple mobile devices only e Share the snapshots as JPEG or PDF files e Delete the snapshots Saving snapshots u To save a snapshot 1 Start orconnectto a session see Starting a session on page 11 or Connecting to another session on page 20 2 Press Capture onthe capture board OR Press Capture inthe app The app saves a snapshot of your notes NOTE The Library O button in the bottom right corner of the screen indicates how many snapshots have been saved in the current session 15 smarttech com kb 170769 CHAPTER2 USING THE CAPTURE BOARD Viewing snapshots A To view snapshots in the current session 1 Save one or more snapshots in the current session see Saving snapshots above 2 Press Library E The session s snapshot library appears 3 P
23. mobile devices to your capture board Device type Requirements Connection options Apple e iOS 7 1 orlater operating system e Scan the capture board s unique software QR code e 50 MB of storage e Enter the capture board s ID e iPhone 4S or later e Third generation iPad or later e First generation iPad mini or later e Fifth generation iPod touch or later Android e Android 4 4 4 KitKat or later operating system e 50 MB of storage internal or SD card e 1024 MB of RAM e 720p or better screen resolution e Bluetooth 2 1 EDR e NFC recommended e 3megapixel or better rear facing camera recommended Scan the capture board s unique QR code Tap the capture board s NFC tag Enter the capture board s ID When you first connect a mobile device you re prompted to install an app You can then use the app to share notes you have written on your capture board with others NOTE Most of the SMART kapp app s features are identical across iOS operating system software and Android operating systems However some features are available for only one of these operating systems Features specific to an operating system are highlighted with the following icons e OS operating system software Android operating systems 8 smarttech com kb 170769 CHAPTER2 USING THE CAPTURE BOARD About QR codes and NFC As noted in the previous section you can connect your mobile device to your capture board b
24. obile device 2 Press the link inthe email The SMART kapp app opens displaying the notes the other person is sharing NOTE Ifthe SMART kapp app isn t installed on your mobile device follow the on screen instructions to install it 21 smarttech com kb 170 769 Chapter 3 Upgrading to a plus subscription Upgrading to a plus subscription ooo 23 Setting default preferences cc 222222222222 24 Changing preferences for an individual session 2 222222222 25 You can upgrade the SMART kapp app to a plus subscription to take advantage of additional features Upgrading to a plus subscription When you upgrade to a plus subscription you can e Share your session with up to 250 viewers e Protect your sharing session with a password e Assign a static link to your session and share the static link before a meeting starts e Share snapshots as watermark free PDFs and images A To upgrade to a plus subscription 1 On an Apple mobile device press Settings OR On an Android mobile device press Menu CA and then press Settings 2 Press Go Premium The Go Premium screen appears 3 Press the per month button or the per year button NOTE Prices vary by region 23 smarttech com kb 170769 CHAPTER3 UPGRADING TO A PLUS SUBSCRIPTION 4 On an Apple mobile device type your password for the App Store OR On an Android mobile device type your password for Google Play After subscribing s
25. oid mobile devices then transfers your notes as a digital image to a connected mobile device Alternatively you can save your notes to a FAT formatted USB drive by connecting it to the capture board s USB 2 0 Type A receptacle You can also use the capture board s standard 500 mA USB 2 0 Type A receptacle to charge your smart phone Dry erase markers and eraser The capture board comes with six dry erase markers and an eraser specially designed to work with the capture board Mounting bracket and hardware You can use the supplied mounting bracket and hardware to mount the capture board on a wall Alternatively you can mount the capture board using a standard VESA 600 mm x 400 mm mounting bracket About the SMART kapp app The SMART kapp app enables you to connect your mobile device to the capture board and then do the following e View notes you write on the capture board on your mobile device e Share your notes with others e Save your notes 4 smarttech com kb 170769 CHAPTER 1 WELCOME Other documentation and resources SMART provides an extensive library of documentation and resources forthe capture board Specifications The specifications include the capture board s dimensions weight recommended operating and storage temperatures power specifications and other important information Model Specifications SMART kapp 42 capture board smarttech com kb 170770 SMART kapp 84 capture board smartt
26. otes on the capture board just like you do on a traditional dry erase board To getthe best performance out ofthe capture board follow these best practices e Wait for the icons on the capture board to stop flashing before you begin writing e Write and draw using the markers provided with your capture board ora third party marker recommended by SMART For a list of recommended third party markers see Replacing the markers and eraser on page 29 e Hold the pen away from the tip and at a right 90 angle to the boards surface e Ensure your palm hand arm and any loose clothing doesn t touch the board while you re writing e Write clearly with large text and spaced out ink strokes e Avoid writing too close to the edges and corners of the capture board e lf two people are writing on an SMART kapp 84 capture board ensure there is least 8 3 cm between the two pens or the pen and eraser you are using e While connected with the app use only the eraser provided with the capture board e While erasing hold the eraser flat against the board e Clean the eraser and capture board periodically following the instructions provided in this guide see Cleaning the capture board on page 27 Viewing notes During a session you can view the notes you ve written on the capture board on your mobile device As you write or erase notes the changes appear on your mobile device automatically By default your mobile device displays the ca
27. pture board s entire writing surface You can use gestures to zoom in zoom out and pan a G Zoom in Zoom out Pan 13 smarttech com kb 170 769 CHAPTER2 USING THE CAPTURE BOARD NOTE As you zoom in or out grid lines appear on the writing surface to indicate the level of magnification Sharing notes During a session you can use the SMART kapp app to invite up to five others to view your notes on their devices When others receive your invitation they press or click a link to view your session in their Internet browsers they don t need to install additional software or otherwise configure their devices Alternatively others can choose to install the SMART kapp app on their mobile devices and use it to connect to your session As you make changes to your notes others see these changes in real time They can also zoom in or out and save view and export snapshots NOTE e The SMART kapp viewer supports the following browsers Android mobile devices o Apple mobile devices o Computers o Google Chrome for Android 39 0 2171 93 or later Safari 8 or later Internet Explorer 10 or later Google Chrome 39 0 2171 95 or later Safari 8 0 or later Mozilla Firefox 34 0 5 or later e You can share notes only as long as the SMART kapp app is running on your mobile device and your mobile device is connected to a capture board e You can export saved snapshots of notes without connecting your mob
28. re board to a power source the indicator lights turn on and offin the following order until the capture board is ready for use e Status e Bluetooth e USB e Capture After startup When the capture board is ready for use you can refer to the indicator lights to see the capture board s status and to diagnose common issues 31 smarttech com kb 170 769 CHAPTER 5 TROUBLESHOOTING O Status Off Flashing after startup 3 Bluetooth Off Flashing 32 smarttech com kb 170769 What it means The capture board isn t receiving power What to do e Ensure the capture board is connected to a power supply and is receiving power e Ifthe Status light is still off contact SMART Support for assistance What it means The capture board is receiving power and is working properly What it means The capture board is receiving power but isn t working properly What to do e Write onthe capture board using only compatible markers e Ensure there are no obstructions including markers in the frame Clean the writing surface and frame e Ifthe Status light continues to flash contact SMART Support for assistance What it means e The capture board isn t connected to a mobile device e The capture board was previously connected to a mobile device but the SMART kapp app on the mobile device isn t running or the device has moved out of the capture board s Bluetooth communication range What to do
29. rence and 2 this device must accept any interference received including interference that may cause undesired operation Ce dispositif est conforme a la norme CNR 210 d Industrie Canada applicable aux appareils radio exempts de licence Son fonctionnement est sujet aux deux conditions suivantes 1 le dispositif ne doit pas produire de brouillage pr judiciable et 2 ce dispositif doit accepter tout brouillage recu y compris un brouillage susceptible de provoquer un fonctionnement ind sirable Caution i the device for operation in the band 5150 5250 MHz is only for indoor use to reduce the potential for harmful interference to co channel mobile satellite systems ii the maximum antenna gain permitted for devices in the bands 5250 5350 MHz and 5470 5725 MHz shall comply with the e ir p limit and ii the maximum antenna gain permitted for devices in the band 5725 5825 MHz shall comply with the e i r p limits specified for point to point and non point to point operation as appropriate iv Users should also be advised that high power radars are allocated as primary users i e priority users ofthe bands 5250 5350 MHz and 5650 5850 MHz and thatthese radars could cause interference and or damage to LE LAN devices Avertissement Le guide d utilisation des dispositifs pour r seaux locaux doit inclure des instructions pr cises sur les restrictions susmentionn es notamment i les dispositifs fonctionnant dans la bande 5 15
30. ress a snapshot s thumbnail image to view it J tie You can use the zoom in zoom out and pan gestures when viewing the snapshot see Viewing notes on page 13 E To view snapshots in previous sessions 1 If you re currently in a session disconnect see Disconnecting the app on page 20 2 OnanApple mobile device press Library OR On an Android mobile device press Library uU The Library screen appears 3 Press a session s row to view the snapshots saved for that session The session s snapshot library appears 4 Press a snapshot s thumbnail image to view it TIP You can use the zoom in zoom out and pan gestures when viewing the snapshot see Viewing notes on page 13 16 smarttech com kb 170769 CHAPTER2 USING THE CAPTURE BOARD Changing the order of snapshots a To changethe order of snapshots in previous sessions 1 2 If you re currently in a session disconnect see Disconnecting the app on page 20 Press Library The Library screen appears Press a session s row to view the snapshots saved for that session The session s snapshot gallery appears Press Select Drag a snapshot s thumbnail to change its order Press Done Exporting snapshots a To export a snapshot 1 2 View the snapshot you want to export see Viewing snapshots on page 15 On an Apple mobile device press Export and then select Save to Camera Roll or Share as PDF OR On an Android mobile d
31. s or loose clothing aren t touching the capture board as you write Write on the capture board using only compatible markers Keep your capture board away from bright light sources such as direct sunlight and incandescent lighting The SMART kapp app displays this message whendirt on the capture board s frame obscures the sensors To fix this clean the capture board s cameras and frame Appendix A Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured sold and disposed of in a safe and environmentally friendly manner Waste Electrical and Electronic Equipment WEEE Electrical and electronic equipment contain substances that can be harmful to the environment and to human health The crossed out wheeled bin symbol indicates that products should be disposed of in the appropriate recycling stream and not as regular waste More information See smarttech com compliance for more information 35 smarttech com kb 170 769 SMART TECHNOLOGIES smartkapp com smartkapp com support smarttech com kb 170769
32. session disconnect see Disconnecting the app on page 20 On an Apple mobile device press Library OR On an Android mobile device press Library L The Library screen appears smarttech com kb 170769 e CHAPTER 2 USING THE CAPTURE BOARD Press the session that contains the snapshot you want to delete The session s snapshot gallery appears Press the snapshot you want to delete Press Delete T and then press Delete u To delete a previous session on an Apple mobile device 1 2 If you re currently in a session disconnect see Disconnecting the app onthe next page Press Library The Library screen appears Press Edit Press the session s Delete e button and then press Delete Press Done u To delete a previous session on an Android mobile device 1 2 If you re currently in a session disconnect see Disconnecting the app on the next page Press Library O The Library screen appears Press Menu 4 and then select Select Select the session Press Delete T and then press Delete Saving snapshots of notes to a USB drive If you don t have access to a mobile device or would prefer to save snapshots of your notes using another means you can save PDF snapshots to a FAT formatted USB drive a To save a snapshot 1 2 19 Connect the USB drive to the USB 2 0 Type A receptacle on the side of the capture board Z Press Capture or USB Y on the capture board The capture bo
33. source de rayonnement et votre corps iii smarttech com kb 170769 Contents Important information 2222220 i Federal Communication Commission interference statement i Industry Canada statement occ es ii Chapter 1 Welcome occ 1 ADOUETHIS QUIDE sevi ra ines 1 About the SMART kapp 42 capture board 22222222222222 222 2 About the SMART kapp 84 capture board 222222222 22222 3 About the SMART Kapp app susritrritaa lc o tada dele 4 Other documentation and resources cc 5 Chapter 2 Using the capture board 222 7 Connecting your mobile device to the capture board 222 7 Writing and erasing notes cc 13 sI aaah sees Ne E 13 SNA MOLES ire zart iso das 14 Saving snapshots of notes using the app 2 15 Saving snapshots of notes to a USB drive 22222222222 222 19 Disconnecting the app 2222222 cee eee eee cece cee ei 20 Connecting to another session 2 2 2 2 ce ee cece cee eee e cee eee cence 20 Chapter 3 Upgrading to a plus subscription 2 23 Upgrading to a plus subscription 22
34. uccessfully you receive an email receipt with details of your purchase Setting default preferences After you upgrade to a plus subscription you can set the following preferences e A password for protecting sessions e A static or dynamic link for sessions o A static link provides a permanent link to sessions You can send the link before meetings start to simplify meeting startup o A dynamic link provides a new link for each sharing session NOTE If you choose to use a static link an option to send the static link appears in the preferences E To use a password 1 On an Apple mobile device press Settings OR On an Android mobile device press Menu and then press Settings 2 Press Sharing and then press Password The Enter Password screen appears 3 Select Require a Password 4 Type up to 32 characters for a password 5 Press OK u To remove the password 1 On an Apple mobile device press Settings OR On an Android mobile device press Menu and then press Settings 24 smarttech com kb 170769 CHAPTER3 UPGRADING TO A PLUS SUBSCRIPTION 2 Press Sharing and then press Password The Enter Password screen appears 3 Deselect Require a Password 4 Press Done El To use a static link 1 Onan Apple mobile device press Settings OR On an Android mobile device press Menu and then press Settings 2 Press Sharing and then select Static Link 3 Optionally press Send Link and then select
35. weight of the capture board e Use the power cable provided with the capture board If a power cable is not supplied with the capture board please contact your supplier Use only power cables that match the AC voltage of the power outlet and that comply with your country s safety standards e Do not place any heavy objects on the power cable Damage to the cable could cause shock fire or product damage which may not be covered by the warranty Federal Communication Commission interference statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation i smarttech com kb 170769 IMPORTANT INFORMATION This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can
36. y scanning the capture board s QR code or by tapping the capture board s NFC tag e AQRcode is a type of bar code If your mobile device has a rear facing los e camera and a QR code scanning app you can scan QR codes like the one on the capture board Your mobile device then executes the QR codes commands Typically QR codes commands display messages or open web pages e NFC is a wireless technology that enables you to connect your mobile device and another device such as the capture board by holding your mobile device a short distance from or tapping the other device NOTE Currently you are unable to connect the capture board to aniPhone 6 using the mobile device s NFC support LJ tie Refer to your mobile device s documentation for the location of its NFC radio When connecting your mobile device to the capture board you might need to move the mobile device back and forth until its NFC radio detects the capture board s NFC tag Installing the app and starting it for the firsttime The SMART kapp app enables you to connect your mobile device to your capture board view notes you write on your capture board on your mobile device and share and save your notes You can install the app on your mobile device by scanning your capture board s QR code or by tapping its NFC tag 9 smarttech com kb 170769 EL e CHAPTER 2 USING THE CAPTURE BOARD F To install the app 1 2 Do one of the following
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