DELL PowerVault 1400
Contents
1. LEDs on the power supply modules e Messages on the console in the event log or in Modular Disk Storage Manager NOTE When viewing the rear of the array power supply module 0 is on the left and power supply module 1 is on the right Troubleshooting a DC power supply AN RE DD NP WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product CAUTION The system requires one power supply for normal operation On power redundant systems remove and replace one power supply module at a time when a system is turned on CAUTION A single power supply module can be removed from a switched on array for a maximum of five minutes Beyond that time the array may automatically shut down to prevent damage NOTE In case a power supply module fails make sure to leave the failed power supply module in the enclosure till the replacement power supply module is available NOTE You must unlatch and lift the optional cable management arm if it interferes with power supply removal For information about the cable management arm see the system s ra2. firmware version by checking the LEDs on the enclosure or by using Server Administrator For more information about EMM connections and cabling see Dell Storage MD1400 and MD 1420 Enclosure Hardware Deployment Guide 18 AC power supply unit or cooling fan module Your enclosure supports two hot swappable power supply unit or cooling fan modules While the enclosure can operate temporarily with one module both the modules must be present for cooling the enclosure A CAUTION A single power supply unit or cooling fan module can be removed from a turned on enclosure for a maximum period of five minutes Beyond that time the enclosure may automatically shut down to prevent damage Removing an AC power supply unit or cooling fan module NOTE If you remove a fully functioning power supply or cooling fan module the fan speed in the remaining module increases significantly to provide adequate cooling The fan speed decreases gradually when a new power supply or cooling fan module is installed 1 Turn off the power supply unit or cooling fan module Disconnect the power cable from the power source 3 Remove the Velcro straps that secure the power cable and then disconnect the power cable from the power supply or cooling fan module A WARNING The power supply unit or cooling fan modules are heavy Use both hands while removing the module 4 Press the release tab and pull the power supply out of the chassis Figure 13 Removing
3. for removal See Hard disk drive indicator patterns Pressthe release button to open the hard disk drive carrier release handle 4 Pullthe hard disk drive out until it is free of the hard disk drive bay See Installing a hard disk drive blank A CAUTION To maintain proper system cooling make sure all empty hard disk drive bays have blanks installed 5 Insert a hard disk drive blank in the empty drive bay See Installing a drive blank 6 If applicable install the front bezel See Installing the front bezel 14 Figure 9 Removing and installing a hard disk drive 1 release button 2 hard disk drive 3 hard disk drive carrier handle Installing a hard disk drive A gt gt uv Ppwn CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION Use only hard disk drives that have been tested and approved for use with the SAS backplane CAUTION When installing a hard disk drive ensure that the adjacent hard disk drives are fully installed Inserting a hard disk drive carrier and attempting to lock its handle next to a partially installed carrier can damage
4. safety and regulatory information that shipped with your system Warranty information may be included within this document or as a separate document The rack documentation included with your rack solution describes how to install your system into a rack The Getting Started Guide provides an overview of system features setting up your system and technical specifications 10 The OpenManage Server Administrator documentation provides information about managing your storage solution using the storage management service within the server administrator The Dell PowerEdge RAID Controller PERC H830 and Dell 12Gb SAS HBA User s Guide provides information about configuring RAID Any media that ships with your system that provides documentation and tools for configuring and managing your system including those pertaining to the operating system system management software system updates and system components that you purchased with your system NOTE Always check for updates on dell com support manuals and read the updates first because they often supersede information in other documents 11 Installing enclosure components Recommended tools You may need the following items to perform the procedures in this section e Key to the system keylock e 2 Phillips screwdriver e Wrist grounding strap Front bezel optional Removing the front bezel Using the system key unlock the front bezel if locked Lift the relea
5. see Getting Help e If the DC power LED is not lit verify that the power switch is turned on If the power switch is turned on see step 2 e If the PSU s fault indicator is lit see Getting Help CAUTION Power supply unit or cooling fan modules are hot swappable The enclosure can operate on a single power supply however both modules must be installed to ensure proper cooling A single power supply unit or cooling fan module can be removed from a powered on enclosure for a maximum period of five minutes Beyond that time the enclosure may automatically shut down to prevent damage Reseat the power supply by removing and reinstalling it See AC power supply unit or cooling fan module NOTE After installing a PSUs allow several seconds for the enclosure to recognize the PSUs and to determine if it is working properly If the problem is not resolved see Getting Help If all LEDs on the PSUs or cooling fan module are off and if the enclosure is powered on you must update the firmware For information about updating the firmware see Dell Update Package at dell com support Troubleshooting enclosure cooling problems A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covere
6. servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Removing the backplane 1 2 Turn off the enclosure and disconnect it from the electrical outlet Disconnect all the cables connected to the enclosure 29 5 N 10 11 30 Remove the hard disk drives See Removing a hard disk drive Remove the EMMs See Removing an EMM Remove the power supply or cooling fan modules See Removing an AC power supply unit or cooling fan module Remove the control panel See Removing the control panel Remove the screws that secure the EMM or power supply cage to the chassis Hold the cage removal ring at the bottom center of the enclosure and pull the EMM or power supply cage toward the back of the chassis Figure 22 Removing and installing the EMM or power supply cage 1 EMM or power supply cage 2 screws 6 Lift the EMM or power supply cage away from the chassis Loosen the captive screw that secures the backplane to the chassis Remove the screws that secure the backplane and pull the backplane out of the enclosure Figure 23 Removing and installing the backplane 1 screws 5 2 captive screws 2 backplane Installing the backplane Align the holes on the backplane with the holes on the enclosure Tighten the captive screw to secure the backplane to the chassis Replace the screws that secure the backpl
7. AC power supply unit or cooling fan module ssssss e About DC power supply Units Gss enel nen ta Ld eu Bera a de P e dab Pt nene Loo POWER indicator CodeS uuu eu ev D EG t m UU A Che HR ES des DC power supply module back panel features sssssssssssssssssseeeeee nee Removing and installing the DC power supply unit GOntrol PAN lerne a 2 Removing the control panel x e EE HER n Ebo e Hp deg Iristalling the control panel cal nee tied i ee neat ne lds ada eases natin ege 29 BaGk plane LI ion 29 R emoving the backplane oie perinde orb t al t mb ee eel 29 Installirig the backplane errorem ras eder aeq ae e eG ee 31 3 Troubleshooting your enclosure eee 32 Safety first for you and your enclosure ettet etae teret ten Ec ee ren Lee Edel 32 Troubleshooting enclosure startup falute ai rara iraa emere 32 Troubleshooting loss Of communication sssssssssseeeeeeem eene eee nnne 32 Troubleshooting external connectlons 3 t ote etd ete i b e ete P a teresa 32 Troubleshooting power supply unit or cooling fan module ssssssseee 32 Troubleshooting enclosure cooling problems ssssssssseeeeen eene 33 Troubleshooting Enclosure Management Modules 1 54 Troubleshooting hard disk drives enne nennen e
8. Dell Storage MD1400 Enclosures Hardware Owner s Manual Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer AN CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2014 09 Rev AOO Contents TAboutyour encloSUte 5 i titi iie e ais cath ced uai tksba len rains ce en ee du uis 5 Front panelif atures and IndiGators zs rem eere etit ppt eint ensure bestes 5 Front bezel features and In diCators 2 enne dee ne ete ee peri ede rr ete re cree dedu 6 Hard disk drive indicator patterns ir deese e teen ae te i p eee dedu istius 7 Back panel features and indicators sssssssssssseeee ee eee eene 8 Enclosure Management Module icc rtr t a e D tee Det e ed 8 Enclosure failover when two EMMs are installed emen 9 EMM thermal shutdown dde eee e RR ve seis e HIT RR HE ete eee 9 Power Indicator Codes uut testet tette t e enn e iem P ee ue e en Rc toe hoe trt
9. acting Dell K NOTE Dell provides several online and telephone based support and service options If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to dell com support 2 Select your country from the drop down menu on the top left corner of the page 3 For customized support a Enter your system service tag in the Enter your Service Tag field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment C Select your product The support page that lists the various support categories is displayed Documentation feedback If you have feedback for this document write to documentation feedback dell com Alternatively you can click on the Feedback link in any of the Dell documentation pages fill out the form and click Submit to send your feedback 57
10. and installing a power supply unit or cooling fan module 1 release tab 2 power supply unit 3 EMM or Power Supply Cage 19 Installing an AC power supply unit or cooling fan module 1 Slide the power supply unit or cooling fan module into the chassis until the release tab clicks into place 2 Connect the power cable to the power supply unit or cooling fan module and plug the cable into a power outlet 3 Secure the power cable using the Velcro strap 1 Figure 14 Securing the power cable 1 Velcro strap A CAUTION When connecting the power cable secure the cable with the Velcro strap 44 NOTE If the enclosure is powered on all the power supply LEDs remain off until the AC power cable is connected to the power supply unit or cooling fan module and the power switch is turned on 4 Turn on the power supply unit or cooling fan module About DC power supply units An MD Series storage array receives its power from two power supply modules In a DC powered MD Series storage array the power supply module receives power from two 48 V DC PSUs Each power supply module has two cooling fans NOTE The fans that keep the array cool are integrated into the power supply modules and cannot be replaced separately If a fan stops functioning you must replace the entire power supply module Power indicator codes The DC power supply module has LEDs that indicate power supply status Under normal conditions the power output a
11. ane to the chassis Align the slots on the EMM or power supply cage with the tabs on the chassis Push the EMM or power supply cage toward the front of the enclosure Replace the screws that secure the EMM or power supply cage to the chassis Install the control panel See Installing the control panel o ioo mu Ww MP Install the power supply or cooling fan modules See Installing an AC power supply unit or cooling fan module 9 Install the hard disk drives See Installing a hard disk drive 10 Connect all the cables to the enclosure 11 Turn on the enclosure and the host server 31 Troubleshooting your enclosure Safety first for you and your enclosure A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Troubleshooting enclosure startup failure If your system stops functioning during startup check if The enclosure fault LEDs are lit See Enclosure Management Module e A message is displayed on the screen See the Dell OpenManage Server Administrator documentation There is a constant scraping or grinding sound when you access the hard disk drive See Gettin
12. ck documentation Verify that the power switch is in the ON position Locate the faulty power supply and determine the status of the LEDs If the line input LED is not lit check the power cable and power source to which the power supply is connected e Make sure that the power cable is securely attached to the power source and the power supply Connect another device to the power source to verify if it is working e Connect the cable to a different power source e Replace the power cable Reseat the power supply by removing and reinstalling it For more information see Removing a DC power supply and Installing a DC power supply If the problem is not resolved see Getting Help 27 Technical specifications NOTE The following specifications are only those required by law to ship with your system For a complete and current listing of the specifications for your system go to dell com support Power AC Power Supply per power supply Watt 600 W Heat dissipation 2047 BTU hr redundant 600 W power supply NOTE Heat dissipation is calculated using the power supply wattage rating Voltage 100 240 V AC autoranging 50 60 Hz K NOTE This system is also designed to be connected to IT power systems with a phase to phase voltage not exceeding 230 V DC Power Supply per power supply Watt 700 W Heat dissipation 2388 BTU hr redundant 700 W power supply NOTE Heat dissipation is calculated using the power supply wattag
13. d by your warranty Read and follow the safety instructions that came with the product Ensure that none of the following conditions exist Enclosure cover or hard disk drive blank is removed Ambient temperature is too high See Technical specifications External airflow is obstructed The power supply unit or cooling fan module is removed or has failed See Troubleshooting power supply unit or cooling fan module If the problem is not resolved see Getting Help 55 Troubleshooting Enclosure Management Modules CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION It is recommended that you turn off the host server before turning off the enclosure to prevent loss of data If the EMM status LED is solid or blinking amber 2 or 4 times per sequence Turn off the server Remove the EMM and verify that the pins on backplane and EMM are not bent See Removing an EMM Reinstall the EMM and wait for 30 seconds See Installing an EMM Turn on the server Check the EMM status LED If EMM status LED is blinking amber 5 times per sequence update the fi
14. ded time when the enclosure is in a warning state Remains solid amber when the enclosure is in the fault state 4 Hard disk drives Up to 12 3 5 inch SAS hot swappable hard disk drives Front bezel features and indicators oo 1 m Figure 2 Front bezel features and indicators Item Indicator Button or Connector 1 Enclosure status LED 2 Power LED Latch Icon ES Description The enclosure status LED lights when the enclosure power is on Lights solid blue during normal operation Blinks blue when a host server is identifying the enclosure or when the system identification button is pressed Blinks amber or remains solid amber for a few seconds and then turns off when the EMMs are booting or resetting Blinks amber for an extended time when the enclosure is in a warning state Remains solid amber when the enclosure is in the fault state The power LED lights when at least one power supply unit PSU is supplying power to the enclosure The latch is used to remove the bezel from the enclosure Hard disk drive indicator patterns V 3 Figure 3 Hard disk drive indicators 1 hard disk drive activity indicator green 5 hard disk drive Hard disk drive status indicator pattern RAID Only Blinks green two times per second Off Blinks green amber and off Blinks amber four times per second Blinks green slowly Steady green 2 hard disk drive status indicato
15. e rating Voltage 48 60 V DC Temperature Maximum operation ambient temperature 35 C For information about supported expanded operating temperature range and configurations see dell com support manuals Control panel Removing the control panel Turn off the enclosure and host server Disconnect all the power cables connected to the enclosure Remove the hard disk drives from slot O to 2 See Removing a hard disk drive Slide the control panel out of the chassis after pushing the release tab toward the front of the enclosure PWN PE 28 2 Figure 21 Removing and installing the control panel 1 control panel 2 chassis 3 release tab Installing the control panel 1 Align the control panel with the slot on the enclosure 2 Slide the control panel into the enclosure until the release tab clicks into place 3 Install the hard disk drives in their respective slots See Installing a hard disk drive 4 Connect all the power cables to the enclosure 5 Turn on the enclosure and the host server Backplane AN A WARNING Whenever you need to lift the enclosure get others to assist you To avoid injury do not attempt to lift the enclosure by yourself CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to
16. ed by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Turn off the enclosure and disconnect all the cables 2 Remove the following components from the enclosure See Installing enclosure components e Hard disk drives e Enclosure Management Modules EMMs Power supply units or cooling fan modules e Control panel e Backplane 3 Let the system dry thoroughly for at least 24 hours 4 Reinstall the components you removed in task 2 earlier 5 Connect all the cables and turn on the enclosure If the enclosure does not start properly see Getting Help Troubleshooting a damaged enclosure A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that the following components are properly installed 55 36 e Hard disk drives e EMMs e Power supply unit or cooling fan modules e Control panel e Backplane Ensure that all the cables are properly connected and that there are no damaged pins in the connectors Run diagnostics available in Server Administrator If the test fails see Getting Help Getting help Cont
17. ee of the hard disk drive bay 15 2 Figure 8 Removing and installing a 3 5 inch hard disk drive blank 1 hard disk drive blank 2 release tab Installing a hard disk drive blank If installed remove the front bezel See Removing the front bezel Insert the hard disk drive blank into the hard disk drive bay until the blank is fully seated Close the handle to lock the blank in place AUNE If applicable install the front bezel See Installing the front bezel Removing a hard disk drive A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 If installed remove the front bezel See Removing the front bezel From the management software prepare the hard disk drive for removal Wait until the hard disk drive indicators on the hard disk drive carrier indicates that the drive can be removed safely See your controller documentation for information about removing hot swapable hard disk drive If the hard disk drive has been online the green activity or fault indicator flashes as the hard disk drive is turned off When the drive indicators are off the hard disk drive is ready
18. er supply unit Input Requirements e Supply voltage 48 60 V DC e Current consumption 25 A maximum Kit Contents e Molex 394260002 at PSU end e Molex 39422 0012 mating DC power connector Required Tools e Hand crimping tool Tyco Electronics 58433 3 or equivalent e Wire stripper pliers capable of removing insulation from size 10 AWG solid or stranded insulated copper wire K NOTE Use alpha wire part number 3080 or equivalent 65 30 stranding 22 Required Wires One UL 4 AWG 2 m maximum stranded black wire 48 60 V DC e One UL 4 AWG 2 m maximum stranded red wire V DC return e One UL 4 AWG 2 m maximum stranded green yellow green with a yellow stripe wire safety ground Assembling and connecting the safety ground wire A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product K NOTE It is recommended that you use stranded copper wire type 1 Strip the insulation from the end of the green or yellow wire safety ground wire exposing approximately 4 5 mm 0 175 inch of copper wire 2 Us
19. ete 10 Other INFOrmation you rmay need d eee dee ee t roe ee derer 10 2 Installing enclosure components eeeeeeeeeeeennnennnenns 12 Recommended tools pM Rr a ec LER US rd cl le ev veda Foie p eee Front bezel opuonal 1 9 3 12 5 eto Rete dpt Rp HET D ede pe ceste oon e DE ia cds Removing the front bezel Installing thie front De eli ienis ctv emt rm dee im ene P tL ee IR e eer o Pedes EIKO e IE io ENIES AEN MMC E Safety Models AMT E03d and EO4J ccccccccccecncceeeenceeeceeneeeeseneeeeeseaeeesesaaeeesseneeeesseeeeeestteeeeee Removing a hard disk drive blank meme e ene nennen rnnt Installing a hard disk drive blank ssssssssssssssssnenenenee nennen enne err n nennen nas Removing a hard dislcdrIVe as eet ana podre epe Ee aep bre ed e du ere dr e tud Iristallirigza hard disk drive e Eo etti yas tae edd eer bee rez e Removing a hard disk drive from a hard disk drive carrier Installing a hard disk drive into a hard disk drive carrier Enclosure Management Modu le cde ge nd d d Lie edd deer REC eade dados Remiovirig ari EMM blarikzsc tiet e erre ente rift eb i bee ees lnstallingvan EMM blanpke suae oven edt eit ee cite ehe dh ri o edet da Removing an EMM zeinena reati Installirig an EM M a aa A P E EE RE e ee eau sar Aaaa Saade ainaani AC power supply unit or cooling fan module eene Removing an AC power supply unit or cooling fan module Installing an
20. g Help Troubleshooting loss of communication For information about troubleshooting loss of communication see Troubleshooting Enclosure Management Modules Troubleshooting external connections Verify that the cables are connected to the correct ports before troubleshooting any external devices For the location of the back panel connectors on your enclosure see Back panel features and indicators e Ensure that all the cables are securely attached to the external connectors on your enclosure Troubleshooting power supply unit or cooling fan module A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION It is recommended that you turn off the host server before turning off the enclosure to prevent loss of data 1 Locate the faulty PSU and determine the status of LEDs 32 e If the AC power LED is not lit check the power cord and power source into which the power supply is plugged Connect another device to the power source to verify if it is working Connect the cable to a different power source Replace the power cable If the problem is not resolved
21. hone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Disconnect the SAS cables connected to the EMM 2 Push down on the release tab and pull the release lever away from the chassis 3 Hold the release lever and pull the module away from the chassis 17 K NOTE Stacking the EMM will damage the sensitive EMI contacts Figure 12 Removing and installing an EMM 1 release lever 2 EMM 3 release tab Installing an EMM A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Insert and seat the EMM into the EMM bay Push the release lever toward the chassis until it clicks into place Connect all the SAS cables to the EMM For information about the latest firmware see the Dell Support website at dell com support OT dm OA Se If applicable update the firmware of the EMM K NOTE If two EMMs are installed in the enclosure you must ensure that both the EMMs have the same firmware version installed You can verify if both the enclosures use the same
22. ing a hand crimping tool crimp the ring tongue terminal to the green or yellow wire 3 Connect the safety ground wire to the grounding post on the back of the system using a 6 32 nut equipped with a locking washer and tighten it firmly to the grounding post Figure 17 Assembling and connecting the safety ground wire 36 32 nut spring washer locking washer safety ground wire terminal grounding post aRNWNN EP 23 Wiring the power cables A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product The DC power supply module must be hard wired to a DC power source in your environment by a qualified electrician To wire your DC power supply module to a DC power source 1 Make sure that the power switch is in the OFF position and the power supply module is turned off 2 Connect the open terminal bare wire ends to an appropriate DC power source As specified in the following table e Connect each wire on power cable to the matching wire or terminal on DC power source Each wire on the power cable is labeled with information f
23. ive carrier Enclosure Management Module An enclosure with redundant enclosure management contains two enclosure management modules EMM You can cable your enclosure either in a single port redundant mode or in a multi mode configuration If only one EMM is installed in your enclosure it must be installed in EMM O You must install the EMM blank in EMM 1 K NOTE EMMs can be removed and installed without turning off the enclosure A CAUTION It is recommended that you do not remove an EMM while data is being transferred A CAUTION Replacing or installing an EMM that is connected to a host server causes it to end communication with the enclosure and requires a restart of the host server 16 Removing an EMM blank ra CAUTION To maintain proper system cooling make sure you install an EMM blank in the empty slot 1 Remove EMM 0 See Removing an EMM blank 2 To remove the EMM blank press down on the release latch and pull the blank away from the enclosure Figure 11 Removing and installing an EMM blank 1 EMM blank 2 release latch Installing an EMM blank To install an EMM blank align the blank with the EMM bay and insert the blank into the chassis until it clicks into place Removing an EMM Pia CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telep
24. nd line input LEDs are lit at the same time 20 Figure 15 Power indicator codes Item 1 LED Power output Power supply module fault Line input Color Green Yellow Green State ON Normal operation Power supply is connected to DC power and the power switch is on The power supply module is supplying DC power to the array OFF Indicates any one of the following The power switch is off The power supply module is not connected to power There is a fault condition ON Fault detected OFF OK Blinks briefly when power is first turned on to the power supply module ON Power supply module is connected to a source of DC power whether or not the power switch is on OFF Power supply module is completely disconnected from any source of DC power 21 DC power supply module back panel features 4 1 2 3 Figure 16 DC power supply module back panel features Item Feature Description 1 Power supply release Unlocks the power supply module for removal from the storage array lever 2 Connector on the Connects the power supply module to the DC power supply module power supply module 3 Power supply On or Controls the power supply module power output to the storage array Off switch 4 Protective safety earth Provides grounding for the power supply module It must be ground connected to the building s protective safety earth ground Removing and installing the DC pow
25. nication is ended between an EMM and its peer In the event of a peer EMM failure the surviving EMM activates the amber status LED of the failed EMM The surviving EMM then takes over the responsibility of enclosure management which includes monitoring and control of the enclosure LEDs power supply units and fans EMM thermal shutdown If critical internal temperatures are reached the enclosure turns off automatically through either a thermal shutdown command issued by the EMM firmware or through a command from Dell OpenManage Server Administrator Power indicator codes 1 E m m 3 i9 3 EEn Figure 6 Power indicator codes Item LED Icon Color 1 DC power Green 2 Power supply Yellow module fault 3 AC power wel Green State ON Normal operation Power supply is connected to DC power and the power switch is on The power supply module is supplying DC power to the array OFF Indicates any one of the following The power switch is off The power supply module is not connected to power There is a fault condition ON Fault detected OFF OK Blinks briefly when power is first turned on to the power supply module ON Power supply module is connected to a source of AC power irrespective of whether or not a power switch is on OFF Power supply module is completely disconnected from any source of AC power Other information you may need WARNING See the
26. nne 34 Troubleshooting ericlosure Connectlons oda ense terere salen DO name rcr 55 Troubleshooting a wet enclosure ssssssssssssssssseseeeee eene ener innen rennen inserere 55 Troubleshooting a darmaged enelosure u di dept d peccet ah bul n P ER Fon dece bete 35 4 Getting Il Mo 37 Contacting bell 3 335 4 Do tU Ba ede te he hci ey eA c a eM a alls UE Ur 37 Documentation feedback dee tietten oe p india Em Aaa ees 57 About your enclosure Front panel features and indicators E M o mo mfo mfo m ole f m 2 Figure 1 Front panel features and indicators Item Indicator Icon Description Button or Connector 1 System The system identification button on the front control panel can identification be used to locate a particular enclosure within a rack When button the button is pressed the system status indicators on the control panel and the EMM blink blue until the button is pressed again 2 Power LED The power LED lights when at least one power supply unit is supplying power to the enclosure 3 Enclosure status The enclosure status LED glows when the enclosure power is LED on Glows solid blue during normal operation Blinks blue when a host server is identifying the enclosure or when the system identification button is pressed Blinks amber or remains solid amber for a few seconds and then turns off when the EMMs are starting or resetting Blinks amber for an exten
27. or easy identification LR Figure 18 Dc power cable d shell connector and terminals Pin Description Wire Color Wire Size 1 48V DC Safety Ground F or G Green or Yellow 10 AWG 2 48V DC Return Blue 10 AWG 3 48V DC Black 10 AWG Connecting the power cable to the power supply module 1 Make sure that the power switch is in the OFF mode before connecting the DC power cable Connect the DC power supply cable to the power supply module by plugging the power cables into the matching power supply module plug connector 3 Secure the power cables to the power supply module by fastening the power cables firmly to the system using the attached trapped finger screws 4 Install the screws to the corresponding screw holes on the system and tighten until the power connector is firmly held in place 24 Figure 19 Connecting the dc power cables 1 attached trapped finger screws 2 connector on the power supply cable connector on the power supply module Removing a DC power supply AN D gt WNP gu WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all
28. ply output to the enclosure 600 W power supply For more information see Power indicator codes Enclosure Management Module Each EMM provides the following data path and enclosure management functions for your enclosure Monitoring and controlling enclosure environment elements such as temperature fan power supply units and enclosure LEDs Controlling access to hard disk drives Communicating enclosure attributes and states to the host server 7 NOTE At least one EMM must be installed in the enclosure If only one EMM is installed in the enclosure it must be installed in the primary EMM bay and a blank must be installed in the secondary EMM bay See Installing an EMM blank Figure 5 Enclosure Management Module Item Indicator Icon Description Button or Connector 1 2 3 4 SAS port Input or Provides SAS connections for cabling the host or an upchain Output expansion enclosure and to the next down chain expansion enclosure in a daisy chain Single Port Redundant and Multi chain Configuration 5 USB Mini B serial x For engineering use only debug port 6 7 Segment B Display the enclosure location in SAS Chain Display Enclosure failover when two EMMs are installed If two EMMs are installed a certain degree of failover is offered Control and monitoring of the enclosure elements can be transferred from one EMM to another in the event of an EMM failure A failover occurs whenever network commu
29. r green and amber Condition Identify hard disk drive or preparing for removal Hard disk drive ready for insertion or removal K NOTE The hard disk drive status indicator remains off until all hard disk drives are initialized after system power is turned on Hard disk drives are not ready for insertion or removal during this time The Dell PowerEdge RAID controller PERC H830 and 12Gb SAS HBA may take up to a minute to discover and initialize all the hard disk drives Hard disk drive predicted failure Hard disk drive failed Hard disk drive rebuilding Hard disk drive online Hard disk drive status indicator pattern RAID Condition Only Blinks green for three seconds amber for three Rebuild aborted seconds and turns off in six seconds Back panel features and indicators fe Figure 4 Back panel features and indicators Item Indicator Button or Connector 1 Power supply unit or cooling fan module PS1 Primary enclosure management module EMM 0 Secondary EMM EMM 1 Information tag Power switches 2 Power supply unit or cooling fan module PS 2 45 6 Description 600 W power supply For more information see Power indicator codes The EMM provides e a data path between the enclosure and the host server e enclosure management functions for your enclosure A slide out label panel which allows you to record Service Tag The power switch controls the power sup
30. rmware to the latest supported firmware on both the EMMs For more information about downloading the latest firmware see Dell Update Package at dell com support If the link status LEDs are not green Turn off the server Reseat the cables on the storage enclosure and the server Restart the storage enclosure and wait until enclosure is fully booted Turn on the server Check the link status LED If the link status LED is not green proceed to the next step If the problem is not resolved see Getting Help Troubleshooting hard disk drives IX CAUTION Many repairs may only be done by a certified service technician You should only A 54 perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Remove the hard disk drive from the enclosure See Removing a hard disk drive NOTE You must ensure that you check the hard disk drive indicators before removing the faulty hard disk drive from the enclosure Check the hard disk drives and the backplane to ensure that the connectors are not damaged Reinstall the hard disk drive Restart the host server If the problem is not resolved go to task 5 Verify that the EMM port link status LED and the EMM stat
31. safety instructions that came with the product CAUTION The system requires one power supply for normal operation On power redundant systems remove and replace one power supply at a time when a system is turned on NOTE You must unlatch and lift the optional cable management arm if it interferes with power supply removal For information about the cable management arm see the system s rack documentation Turn off the power switches on the power supply module Remove the strap that secures the wires to the power supply module handle Disconnect the power wires from the power source and the connector from the power supply module you intend to remove Disconnect the safety ground wire Press the release latch and slide the power supply module out of the chassis A CAUTION The power supply module is heavy support it with both hands 25 Figure 20 Removing and installing a dc power supply module 1 release latch 2 power supply module power supply module handle Installing a DC Power Supply Module A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instruc
32. se latch next to the keylock Pull the left end of the bezel away from the front panel ANNP Unhook the right end of the bezel and pull the bezel away from the system Figure 7 Removing and installing the front bezel 1 keylock 2 front bezel 12 Installing the front bezel 1 Hook the right end of the bezel onto the chassis 2 Fit the free end of the bezel onto the system 3 Secure the bezel with the keylock Hard disk drives Safety Models AMT E03J and E04J Models AMT E03J and E04J are intended for installation only in restricted access locations as defined in cl 1 2 7 3 of IEC 60950 1 2005 On the basis of your configuration your enclosure either supports up to up to 12 3 5 inch SAS hard disk drives in internal drive bays Hard disk drives are connected to a backplane using hard disk drive carriers and are configured as hot swappable CAUTION Do not turn off or reboot your enclosure while the hard disk drive is being formatted Doing so can cause a hard disk drive to fail When you format a hard disk drive allow enough time for the formatting to complete High capacity hard disk drives can take many hours to format Removing a hard disk drive blank A CAUTION To maintain proper system cooling make sure all empty hard disk drive bays have blanks installed 1 finstalled remove the front bezel See Removing the front bezel 2 Press the release tab and pull the hard disk drive blank out until it is fr
33. the partially installed carrier s shield spring and make it unusable If applicable remove the front bezel See Removing the front bezel If applicable remove the hard disk drive blank from the bay See Removing a hard disk drive blank Press the release button to open the hard disk drive carrier release handle Insert the hard disk drive carrier into the hard disk drive bay until the carrier connects the backplane Close the handle to lock the hard disk drive in place Removing a hard disk drive from a hard disk drive carrier 1 2 Remove the four screws from the slide rails on the hard disk drive carrier Lift the hard disk drive out of the hard disk drive carrier Remove the screws from the slide rails on the hard disk drive carrier and separate the hard disk drive from the carrier 15 Figure 10 Removing and installing a hard drive into a 3 5 inch hard disk drive carrier 1 screws 4 2 hard disk drive 3 hard disk drive carrier Installing a hard disk drive into a hard disk drive carrier 1 Insert the hard disk drive into the hard disk drive carrier with the connector end of the hard disk drive at the back 2 Align the screw holes on the hard disk drive with the back set of holes on the hard disk drive carrier When aligned correctly the back of the hard disk drive is flush with the back of the hard disk drive carrier 3 Install and tighten the four screws to secure the hard disk drive to the hard disk dr
34. tions that came with the product 1 Verify that both the power supply modules are the same type and have the same maximum output power K NOTE The maximum output power shown in Watt is listed on the power supply module label 2 Slide the new power supply module into the chassis until the power supply module is fully seated and the release latch snaps into place NOTE If you unlatched the cable management arm relatch the arm For information about the cable management arm see the system s rack documentation NOTE Before the power cable is connected the fans start spinning powered by the other power supply module 3 Ensure that the power switch is in the OFF mode 4 Connect the safety ground wire 5 Install the DC power connector in the power supply CAUTION When connecting the power wires secure the wires with the strap to the power supply module handle 6 Connectthe wires to a DC power source 26 NOTE The line input LED lights up when the power cable is connected even if the switches on the power supply modules are off NOTE When installing hot swapping or hot adding a new power supply allow several seconds for the system to recognize the power supply module and determine its status The power supply status indicator turns green to indicate that the power supply module is functioning properly Power Supply Module Failures You can identify a power supply module failure by any or all of the following
35. us LED are solid green for each port that is connected to a cable If the LEDs are not solid green see Enclosure Management Module 6 Ensure that all the cables are attached correctly according to the enclosure mode you selected For more information about enclosure modes see Dell Storage MD1400 and MD 1420 Enclosure Hardware Deployment guide 7 Ifyou reseated the cables reboot the host server If the problem persists see Troubleshooting loss of communication or see Getting Help Troubleshooting enclosure connections 1 Verify that the EMM port link status LED and the EMM status LED are solid green for each port that is connected to a cable If the LEDs are not solid green see Enclosure Management Module 2 Ensure that all the cables are attached correctly according to enclosure mode you selected For more information about enclosure modes see Dell Storage MD1400 and MD 1420 Enclosure Hardware Deployment Guide 3 f you reseated cables restart the host server K NOTE You must turn off the host server before reseating the cables on the enclosure If the problem is not resolved see Getting Help Troubleshooting a wet enclosure A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authoriz
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