DELL OptiPlex XE2
Contents
1. 11 Click Save to save the file on your computer 12 Click Run to install the updated BIOS settings on your computer Follow the instructions on the screen Jumper Settings To change a jumper setting pull the plug off its pin s and carefully fit it down onto the pin s indicated on the system board The following table displays the system board jumper settings Table 13 Jumper Settings Jumper Setting Description PSWD Default Password features are enabled RTCRST pin 1 and 2 Real time clock reset Can be used for troubleshooting System and Setup Password You can create a system password and a setup password to secure your computer Password Type Description System password Password that you must enter to log on to your system Setup password Password that you must enter to access and make changes to the BIOS settings of your computer ZN CAUTION The password features provide a basic level of security for the data on your computer PAN CAUTION Anyone can access the data stored on your computer if it is not locked and left unattended K NOTE Your computer is shipped with the system and setup password feature disabled Assigning a System Password and Setup Password You can assign a new System Password and or Setup Password or change an existing System Password and or Setup Password only when Password Status is Unlocked If the Password Status is Locked you cannot change the System Password K NOTE If the password jump2. Interrupt levels BIOS chip NVRAM Table 21 Expansion Bus Feature Bus type Bus speed Table 22 Cards Feature PCI Mini Tower Small Form Factor PCI Express x1 Mini Tower Small Form Factor PCI Express x16 Mini Tower Small Form Factor Table 23 Drives Feature Externally Accessible 5 25 inches drive bays Mini Tower 50 Specification Intel 1217LM Ethernet capable of 10 100 1000 Mb s communication Specification Intel 8 Series Express chipset two 8237 DMA controllers with seven independently programmable channels Integrated 1 0 APIC capability with 24 interrupts 12 MB Specification PCle gen2 gen3 x16 USB 2 0 and USB 3 0 PCI Express e x1 slot each direction speed 500 MB s e x16 slot each direction speed 16 GB s SATA 1 5 Gbps 3 0 Gbps and 6 Gbps Specification up to one full height card none up to three full height cards up to two low profile cards up to two full height cards up to two low profile cards Specification two Feature Specification Small Form Factor one slim optical drive bay Internally Accessible Mini Tower Small Form Factor Table 24 External Connectors Feature 3 5 inch SATA drive bays 2 5 inch SATA drive bays two two one two Specification Audio Front panel Back panel Network adapter Serial Parallel optional USB 2 0 USB 3 0 Video one headphone connector and one microphone connector one line out
3. Clock Speed Minimum Clock Speed Maximum Clock Speed Processor L2 Cache Processor L3 Cache HT Capable and 64 Bit Technology Device Information Displays SATA 0 SATA 1 SATA 2 SATA 3 LOM MAC Address Audio Controller and Video Controller Boot Sequence Allows you to specify the order in which the computer attempts to find an operating system The options are Diskette drive Local Hard Drive USB Storage Device CD DVD CD RW Drive e Onboard NIC Advanced Boot Options L e Legacy e UEFI Date Time Allows you to set the date and time The changes to the system date and time takes effect immediately 31 Table 3 System Configuration Option Integrated NIC Serial Port SATA Operation Drives SMART Reporting USB Configuration 32 Description Allows you to enable or disable the integrated network card You can set the integrated NIC to Disabled e Enabled Enabled w PXE e Enabled w Cloud Desktop NOTE Depending on the computer and its installed devices the items listed in this section may or may not appear Allows you to define the serial port settings You can set the serial port to e Disabled e COMI e COM2 e COM3 e COM4 K NOTE The operating system may allocate resources even though the setting is disabled Allows you to configure the operating mode of the integrated hard drive controller e Disabled The SATA controllers are hidden e ATA SATA is configured for ATA mode e AH
4. Computer Removing the Expansion Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover K NOTE If your computer has a powered expansion card perform step 3 and step 4 else move to step 5 3 Disconnect the power cable from the card Press the tab to release the card retention latch 4 Ease the card up from its connector and remove it from the computer 11 5 Rotate the release tab on the card retention latch upward 6 Pull the release lever away from the expansion card until you release the securing tab from the dent in the card Then ease the card up and out of its connector and remove it from the computer Installing the Expansion Card 1 Insert the expansion card into it s connector on the system board and press down until it is securely in place K NOTE If your computer has a powered expansion connect the power cable to the card 2 Rotate the release tab on the card retention latch downward 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer Memory Module Guidelines To ensure optimal performance of your computer observe the following general guidelines when configuring your system memory e Memory modules of different sizes can be mixed for example 2 GB and 4 GB But all populated channels must have identical configurations e Memory modules must be installed beginning with the first socket K NOTE The memory sockets in
5. ECC on disk read Controller has failed The hard drive or the associated controller is defective Data error The floppy or hard drive cannot read the data For the Windows operating system run the chkdsk utility to check the file structure of the floppy or hard drive For any other operating system run the appropriate corresponding utility 45 Error Message Decreasing available memory Diskette drive 0 seek failure Diskette read failure Diskette subsystem reset failed Gate A20 failure General failure Hard disk drive configuration error Hard disk drive controller failure Hard disk drive failure Hard disk drive read failure Invalid configuration information please run SETUP program Invalid Memory configuration please populate DIMM1 Keyboard failure Memory address line failure at address read value expecting value Memory allocation error Memory data line failure at address read value expecting value 46 Description One or more memory modules may be faulty or improperly seated Re install the memory modules and if necessary replace them A cable may be loose or the computer configuration information may not match the hardware configuration The floppy disk may be defective or a cable may be loose If the drive access light turns on try a different disk The floppy drive controller may be faulty One or more memory modules may be faulty or improperly seated Reinstall th
6. Not a boot diskette Plug and play configuration error Read fault Requested sector not found Reset failed Sector not found Seek error Shutdown failure Time of day clock stopped Description A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them The amount of memory recorded in the computer configuration information does not match the memory installed in the computer A keystroke interrupted the memory test The computer cannot find the floppy disk or hard drive The computer configuration information in System Setup may be incorrect A chip on the system board might be malfunctioning The floppy disk in drive A does not have a bootable operating system installed on it Either replace the floppy disk with one that has a bootable operating system or remove the floppy disk from drive A and restart the computer The operating system is trying to boot to a floppy disk that does not have a bootable operating system installed on it Insert a bootable floppy disk The computer encountered a problem while trying to configure one or more cards The operating system cannot read from the floppy or hard drive the computer could not find a p
7. cables to the system board Thread the power cables through the chassis clips Install the cover Follow the procedures in After Working Inside Your Computer Removing the Heat Sink Assembly 1 Follow the procedures in Before Working Inside Your Computer Remove the cover Disconnect the fan cable from the system board Loosen the captive screws in diagonal order and lift the heat sink assembly away from the computer Installing the Heat Sink Assembly m Pony gt Place the heat sink assembly into the chassis Tighten the captive screws in diagonal order to secure the heat sink assembly to the computer Connect the fan cable to the system board Install the cover Follow the procedures in After Working Inside Your Computer Removing the Processor 20 Follow the procedures in Before Working Inside Your Computer Remove a cover b heat sink assembly Press the release lever down and then move it outward to release it from the retention hook Lift the processor cover and remove the processor from the socket Place it in an antistatic bag Installing the Processor 5 1 2 3 4 Insert the processor in the processor socket Ensure the processor is properly seated Lower the processor cover Press the release lever down and then move it inward to secure it with the retention hook Install a heat sink assembly b cover Follow the procedures in After Working Inside Your Computer Removin
8. connector and one line in microphone connector one RJ45 connector one 9 pin connector 16550 C compatible one 25 pin connector Front Panel two Back Panel four Front Panel two Back Panel two e 15 pin VGA connector e two 20 pin Display port connectors K NOTE Available video connectors may vary based on the graphics card selected Table 25 Controls and Lights Feature Front of the computer Power button light Drive activity light Back of the computer Link integrity light on integrated network adapter Specification White light Solid white light indicates power on state blinking white light indicates sleep state of the computer White light Blinking white light indicates that the computer is reading data from or writing data to the hard drive Green A good 10 Mbps connection exists between the network and the computer Green A good 100 Mbps connection exists between the network and the computer Orange A good 1000 Mbps connection exists between the network and the computer 51 Feature Specification Off no light The computer is not detecting a physical connection to the network Network activity light on integrated network Yellow light A blinking yellow light indicates that network adapter Power supply diagnostic light Table 26 Power activity is present Green light The power supply is turned on and is functional The power cable must be conne
9. d ier etre ia od ede eb UE D Qe 8 Installing the Intrusion Switch eseesesessssseseeseee neret tentent NANENANE street n tentent tent tet tes tentes 8 Removing the Wireless Local Area Network WLAN Card sese eene nennen tnn 8 Installing the Wireless Local Area Network WLAN Card esses ener 9 Removing the Front Bezel aed E the Font B OZE RR Removing the Expansion Card esses essen ennt aA aa Ea E AAA AAE tent EAEE Installing the Expansion Cari eite tete eet e ee teet reet ier re et ine tee ea aere leise dee edita Memory Module Guidelines ccscccscsesssessesssescsescseecseseseseesceecseeeacseaceeseaeseuecesecaeesaeacaeaeaeseeecaeeeasaeaceenaeseeeseeesaes REMOVING the Tur RRRRRREEEEEEEEEMEMEMM Installingthe MIT DEV 2 ruo ro date ut co nene ete oui ue Referent udo vel eene gre reine ania ere oer ua Removing the Coin Cell Battery Installing the Coln Cell Battery cct tti rennen reir eee ure ec Fee eiie ebd Reihe nde pde Removing the Hard DErVG E oca ra catt Enter e eoe vea sides carb reca epa canes dca EE E a xa nva a E E ONE Tune aed S Installing the Hard Drive 2 1 iecia eria c rae cen cone ecu nra ntn daaa aata e ier reat cad adn Dd da anat nane at dea uaa un Removing the Optical DFriVe s os ccrtc ttr teretes terrae neben drain cud ae re eese Ree ana raa Installing the Optical Drive esee nnne nten tnt tnt t
10. display does not show errors or problems These series of beeps called beep codes identify various problems The delay between each beep is 300 ms the delay between each set of beeps is 3 sec and the beep sound lasts 300 ms After each beep and each set of beeps the BIOS should detect if the user presses the power button If so BIOS will jump out from looping and execute the normal shutdown process and power system Code 1 3 2 Cause Memory failure Error Messages Error Message Description Address mark not The BIOS found a faulty disk sector or could not find a particular disk sector found Alert Previous The computer failed to complete the boot routine three consecutive times for the same error attempts at booting Contact Dell and report the checkpoint code nnnn to the support technician this system have failed at checkpoint nnnn For help in resolving this problem please note this checkpoint and contact Dell Technical Support Alert Security The MFG_MODE jumper has been set and AMT Management features are disabled until it is override Jumper is removed installed Attachment failed to The floppy or hard drive controller cannot send data to the associated drive respond Bad command or file Ensure that you have spelled the command correctly put spaces in the proper place and used name the correct pathname Bad error correction The floppy or hard drive controller detected an uncorrectable read error code
11. your computer may be labeled differently depending on the hardware configuration For example A1 A2 or 1 2 3 e If the quad rank memory modules are mixed with single or dual rank modules the quad rank modules must be installed in the sockets with the white release levers e f memory modules with different speeds are installed they operate at the speed of the slowest installed memory modules Removing the Memory 1 Follow the procedures in Before Working Inside Your Computer Remove the cover Press down on the memory retaining tabs on each side of the memory modules and lift the memory modules out of the connectors on the system board 13 e Installing the Memory 1 2 3 4 Align the notch on the memory card with the tab in the system board connector Press down on the memory module until the release tabs spring back to secure them in place Install the cover Follow the procedures in After Working Inside Your Computer Removing the Coin Cell Battery Follow the procedures in Before Working Inside Your Computer Remove 8 cover b expansion card s Locate the coin cell battery on the system board Press the release latch away from the battery to allow the battery to pop up from the socket and lift the coin cell battery out of the computer Installing the Coin Cell Battery 1 3 Place the coin cell battery in its slot on the system board and press until the release latch springs back in
12. CI SATA is configured for AHCI mode e RAID ON SATA is configured to support RAID mode Allows you to enable or disable the various on board drives For Mini Tower e SATA 0 e SATA 1 e SATA2 SATA 3 For Small Form Factor e SATA 0 e SATA 1 e SATA2 This field controls if the hard drive errors for the integrated drives are reported during system startup This technology is part of the SMART Self Monitoring Analysis and Reporting Technology specification e Enable SMART Reporting This option is disabled by default This field configures the integrated USB controller If Boot Supportis enabled the system is allowed to boot any type of USB mass storage devices HDD memory key floppy Option Audio Miscellaneous Devices Table 4 Security Option Internal HDD 0 Password Strong Password Password Configuration Password Bypass Description If USB port is enabled device attached to this port is enabled and available for operation system If USB port is disabled the operation system cannot see any device attached to this port The options for USB configuration differ based on the form factors For Mini Tower Desktop Small Form Factor the options are e Enable Boot Support e Enable Rear Dual USB Ports e Enable Rear Quad USB Ports e Enable Front USB Ports K NOTE USB keyboard and mouse always work in the BIOS setup irrespective of these settings Allows you to enable or disable the intergrate
13. Dell OptiPlex XE2 Mini Tower Owner s Manual Regulatory Model D13M Regulatory Type D13M001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2013 06 Rev A00 Contents T Working on Your COmpUtgE iussis mag ipecep rne eas ke qae ebd Before Working Inside Your Computer Turning Off Your CompUter eco tee ee ore He te M ae ae ice o i do e tede dii p 6 After Working Inside Your COMpUtET scscecsesssessescsesceesceescsesceesceseaeecacseacaeseseseuecesesaeecaeasaceeseseeecaeecanesaeeeeneeeeeees 6 2 Removing and Installing Components eese neret ntnnten 7 Recommended Tools Removing the COVE seis uui et eb id e tnt d pietre Ren ear enn PE Ree Renee V e ERE Ed eec neve eva Eee L EA AIE A 7 Removing the Intrusion SWItCh s s dte td re rb dee xr eee i
14. H ER 45 6 SPVGG IFT ENING ices vec e rii e deuda cocer Datei ets 49 P Contacting Dell e q M 54 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following conditions exist e You have read the safety information that shipped with your computer e Acomponent can be replaced or if purchased separately installed by performing the removal procedure in reverse order A WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance IN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpain
15. abled Disable User can not enter the OROM configuration screens via the hotkey This option is set to Enable by default Allows you to enable or disable the option to enter setup when an admin password is set e Enable Admin Setup Lockout This option is not set by default Allows you to enable or disable Secure Boot featur e Disable e Enable Expert key Management Table 6 Performance Option Multi Core Support Intel SpeedStep C States Control Limit CPUID Value Intel TurboBoost K NOTE For enable system need to be UEFI boot mode and enable legacy option ROMs to be turned off Allows you to manipulate the security key databases only if the system is in Custom Mode The Enable Custom Mode option is disabled by default The options are e PK e KEK db e dbx If you enable the Custom Mode the relevant options for PK KEK db and dbx appear The options are e Save to File Saves the key to a user selected file e Replace from File Replaces the current key with a key from a user selected file e Append from File Adds a key to the current database from a user selected file e Delete Deletes the selected key e Reset All Keys Resets to default setting e Delete All Keys Deletes all the keys K NOTE If you disable the Custom Mode all the changes made will be erased and the keys will restore to default settings Description Specifies whether the process will have one or all cores enabled The per
16. al drive power connector 16 SATA connectors 17 front panel USB connector 18 front panel audio connector 19 password reset jumper 20 internal USB 2 0 connector 21 RTCRST jumper connector 22 speaker connector 29 3 System Setup System Setup enables you to manage your computer hardware and specify BIOS level options From the System Setup you can e Change the NVRAM settings after you add or remove hardware e View the system hardware configuration e Enable or disable integrated devices e Set performance and power management thresholds e Manage your computer security Boot Sequence Boot Sequence allows you to bypass the System Setup defined boot device order and boot directly to a specific device for example optical drive or hard drive During the Power on Self Test POST when the Dell logo appears you can e Access System Setup by pressing F2 key Bring up the one time boot menu by pressing lt F12 gt key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are e Removable Drive if available STXXXX Drive K NOTE XXX denotes the SATA drive number e Optical Drive e Diagnostics K NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequence screen also displays the option to access the System Setup screen Navigation Keys The following table displays the system setup navigation keys NOTE For mo
17. articular sector on the disk or the requested sector is defective The operating system cannot read from the floppy or hard drive the computer could not find a particular sector on the disk or the requested sector is defective The disk re set operation failed The operating system cannot locate a sector on the floppy or hard drive The operating system cannot find a specific track on the floppy disk or hard drive A chip on the system board might be malfunctioning The battery might be dead 4 Error Message Description Time of day not set The time or date stored in System Setup does not match the computer clock please run the System Setup program Timer chip counter2 A chip on the system board may be malfunctioning failed Unexpected interrupt The keyboard controller may be malfunctioning or a memory module may be loose in protected mode WARNING Dell s During initial startup the drive detected possible error conditions When your computer Disk Monitoring finishes booting immediately back up your data and replace your hard drive for installation System has detected procedures see Adding and Removing Parts for your computer type If no replacement drive that drive 0 1 on the is immediately available and the drive is not the only bootable drive enter System Setup and primary secondary change the appropriate drive setting to None Then remove the drive from the computer EIDE controller is operating outside of n
18. as defined by ANSI ISA S71 04 1985 53 Contacting Dell To contact Dell for sales technical support or customer service issues 1 Visit support dell com 2 Verify your country or region in the Choose a Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you 54
19. ated NIC control in the System Configuration group is set to enable with Cloud Desktop Description Displays the system event log and allows you to clear the log e Clear Log It is recommended to update your BIOS system setup on replacing the system board or if an update is available For laptops ensure that your computer battery is fully charged and connected to a power outlet 1 Re start the computer Go to dell com support Enter the Service Tag or Express Service Code and click Submit K NOTE To locate the Service Tag click Where is my Service Tag K NOTE If you cannot find your Service Tag click Detect My Product Proceed with the instructions on screen If you are unable to locate or find the Service Tag click the Product Category of your computer Choose the Product Type from the list Select your computer model and the Product Support page of your computer appears 39 7 Click Get drivers and click View All Drivers The Drivers and Downloads page opens On the Drivers and Downloads screen under the Operating System drop down list select BIOS Identify the latest BIOS file and click Download File You can also analyze which drivers need an update To do this for your product click Analyze System for Updates and follow the instructions on the screen 10 Select your preferred download method in the Please select your download method below window click Download File The File Download window appears
20. cial media application that were open when system entered the sleep state e Smart Connection Description Specifies if the NumLock function can be enabled when the system boots This option is enabled by default Specifies whether keyboard related errors are reported when it boots This option is enabled by default Specifies whether the sign on screen displays a message that displays the keystroke sequence required to enter the BIOS Boot Option Menu e Enable F12 Boot Option menu This option is enabled by default Specifies whether the MEBx Hotkey function should be enable when the system boots e Enable MEBx Hotkey This option is enabled by default Description This option specifies whether a Virtual Machine Monitor VMM can utilize the additional hardware capabilities provided by Intel Virtualization technology 37 Option VT for Direct l O Trusted Execution Table 10 Maintenance Option Service Tag Asset Tag SERR Messages Watchdog Timer Table 11 Cloud Desktop Option Server Lookup Method Server IP Address Server Port Client Address Method 38 Description e Enable Intel Virtualization Technology This option is enabled by default Enables or disables the Virtual Machine Monitor VMM from utilizing the additional hardware capabilities provided by Intel Virtualization technology for direct 1 0 e Enable Intel Virtualization Technology for Direct I O This option is enabled by
21. cted to the power connector at the back of the computer and the electrical outlet K NOTE Heat dissipation is calculated by using the power supply wattage rating Power Wattage Mini Tower 365 W Small Form Factor 315 W Coin cell battery Table 27 Physical Dimension Physical Height Width Depth Weight Table 28 Environmental Feature Temperature range Operating Non Operating Relative humidity maximum Operating Non Operating Maximum vibration Operating 52 Maximum Heat Dissipation Voltage 1245 00 BTU hr 100 VAC to 240 VAC 50 Hz to 60 Hz 5 0 A 1075 00 BTU hr 100 VAC to 240 VAC 50 Hz to 60 Hz 4 4 A 3 V CR2032 lithium coin cell Mini Tower Small Form Factor 36 00 cm 14 17 inches 29 00 cm 11 42 inches 17 50 cm 6 89 inches 9 30 cm 3 66 inches 41 70 cm 16 42 inches 31 20 cm 12 28 inches 9 40 kg 20 72 Ib 6 00 kg 13 22 Ib Specification 5 C to 35 C 41 F to 95 F limited to 90W processor 5 C to 45 C 41 F to 113 F limited to 65W or lower processor No discrete graphics card 40 C to 65 C 40 F to 149 F 20 to 80 non condensing 5 to 95 non condensing 0 66 GRMS Feature Non Operating Maximum shock Operating Non Operating Altitude Operating Non Operating Airborne contaminant level Specification 1 37 GRMS 40G 105 G 15 2 m to 3048 m 50 to 10 000 ft 15 20 m to 10 668 m 50 ft to 35 000 ft G1 or lower
22. d audio controller e Enable Audio Allows you to enable or disable various on board devices For Mini Tower and Ultra Small Form Factor e Enable PCI Slot This option is enabled by default Description This field lets you set change or delete the administrator admin password sometimes called the setup password The admin password enables several security features The drive does not have a password set by default e Enter the old password e Enter the new password e Confirm the new password Enable strong password This option is disabled by default This field controls the minimum and maximum number of characters allowed for the admin and system passwords e Admin Password Min e Admin Password Max e System Password Min e System Password Max Allows you to bypass the System Password and the internal HDD password prompts during a system restart e Disabled Always prompt for the system and internal HDD password when they are set This option is disabled by default e Reboot Bypass Bypass the password prompts on restarts warm boots 33 Option Password Change TPM Security Computrace CPU XD Support OROM Keyboard Access Admin Setup Lockout Table 5 Secure Boot Secure Boot Enable 34 Description NOTE The system will always prompt for the system and internal HDD passwords when powered on from the off state a cold boot Also the system will always prompt for passwords on any modu
23. default This option specifies whether a Measured Virtual Machine Monitor MVMM can utilize the additional hardware capabilities provided by Intel Trusted Execution technology The TPM virtualization technology and Virtualization technology for direct I O must be enabled to use this feature e Trusted Execution This option is disabled by default Description Displays the service tag of your computer Allows you to create a system asset tag if an asset tag is not already set This option is not set by default Controls the SERR message mechanism This option is not set by default Some graphics cards require that the SERR message mechanism be disabled This option allows you to enable Watchdog Timer Support e Enable Watchdog Timer Support This option is disabled by default Description Specifies how the ImageServer looks up the server address e Static IP e DNS enabled by default NOTE This field is only relevant when the ntegrated V C control in the System Configuration group is set to Enabled with ImageServer Specifies the primary static IP address of the ImageServer with which the client software communicates The default IP address is 255 255 255 255 NOTE This field is only relevant when the ntegrated V C control in the System Configuration group is set to Enabled with ImageServer and when Lookup Methods set to Static IP Specifies the primary IP port of the ImageServer which is used by the client to co
24. e it from the chassis and slide to remove the power Switch along its cable from the computer Installing the Power Switch m m gom gt Slide the power switch in through the front of the computer Secure the power switch cable to the chassis Thread the power switch cable into the chassis clips Connect the power switch cable to the system board Install the a optical drive b front bezel c cover Follow the procedures in After Working Inside Your Computer 25 Removing the Input Output 1 0 Panel 4 26 Follow the procedures in Before Working Inside Your Computer Remove a cover b front bezel Disconnect the 1 0 panel data and USB data cables from the system board Unthread and release the I O Panel data cable and USB data cable from the clip on the computer Remove the screw that secures the I 0 panel to the computer Slide the I 0 panel towards the left of the computer to release it and pull the I 0 panel along with its cable out of the computer Installing the Input Output 1 0 Panel 7 moomsm f 9F amp mr Insert the I 0 panel into the slot on the chassis front Slide the I 0 panel towards the right of the computer to secure to the chassis Tighten the screw to secure the 1 0 panel to the chassis Thread the I 0 panel data cable and USB data cable into the chassis clip Connect the I O panel data cable and USB data cable to the system board Install a front bez
25. e memory modules and if necessary replace them The operating system is unable to carry out the command This message is usually followed by specific information for example Printer out of paper Take the appropriate action to resolve the problem The hard drive failed initialization The hard drive failed initialization The hard drive failed initialization The hard drive failed initialization The computer configuration information does not match the hardware configuration DIMM1 slot does not recognize a memory module The module should be re seated or installed A cable or connector may be loose or the keyboard or keyboard mouse controller may be faulty A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them The software you are attempting to run is conflicting with the operating system another program or a utility A memory module may be faulty or improperly seated Reinstall the memory modules and if necessary replace them Error Message Memory double word logic failure at address read value expecting value Memory odd even logic failure at address read value expecting value Memory write read failure at address read value expecting value Memory size in CMOS invalid Memory tests terminated by keystroke No boot device available No boot sector on hard disk drive No timer tick interrupt Non system disk or disk error
26. el b cover Follow the procedures in After Working Inside Your Computer Removing the System Board 1 2 Follow the procedures in Before Working Inside Your Computer Remove the cover memory expansion card s heat sink assembly processor m C 0 5 m Disconnect all the cables connected to the system board Remove the screws that secure the system board to the computer and slide the system board towards the front of the computer 2 5 Tilt the system board at 45 degrees and then lift the system board out of the computer Installing the System Board 1 2 3 4 28 Align the system board to the port connectors on the rear of the chassis and place the system board in the chassis Tighten the screws securing the system board to the chassis Connectthe cables to the system board Install the processor heat sink assembly expansion card s memory cover oo om Follow the procedures in After Working Inside Your Computer System Board Components 1 2 345 6 78 l 17 16 1514 13 Figure 1 Components Of The System Board 1 PCI Express x16 slot wired as x4 2 PCI slot 3 PCle x1 slot 4 coin cell battery 5 PCI Express x16 slot 6 intrusion switch connector 7 4 pin CPU power connecter 8 system fan connector 9 CPU Socket 10 heat sink fan connector 11 DDR DIMM memory slots 4 12 front power switch connector 13 8 pin power connector 14 SATA connectors 15 HDD and optic
27. ent tent teta tnn totns neni ne rsen aaia Removing the Speaker n os cedo pU tea eM ette he o delante e ed dde a doe Installing the Speaker sss Removing the Power Supply Iistalling the Power S pply rere i terree dead ente ies hne ucro tea reque vous denda Pri i rp peres Removing the Heat Sink ASSEMDI scscsssesssessescsescseecseecseseesceeseeecscseacseseeeseseceseceecaeesacseaeaeeseeecaeetaeseaeaseneseeees 20 Installing the Heat Sink Assembly sss eene tenete oraa a aa n nennt tnit tent tene tee tete tnns 20 Removing the PrOCeSSOF i ute ecco tiit apnea env etna ra rao ac Ey DR E raa eo ven ava pd cEna uus cya davon EE RU Ea uu Installing thie PEOCOGSSO 31er eee et ect Aha e fea ole ee ee es dede e Ute deb ates Removing the System Fan Installing the Y LITE Removing the Thermal S8fisQr us euenire irr ettet non erben dela T RE RET En ded e te Aaa aa EE cie Ded id 22 Installing the Thermal S nsol ssscscsscsseseecseessessesceeeceescaescacscsesceesaeecacseacaeseseseseseecaeesacssaeaeseseeecaeecanaeaceeneeseeees 24 Removing the Power Switch sessi eee entente tete entente nete te ntn tni tent tent tes AEAEE Enana 24 Installing the Power SWIEG LR etit rei ne rl rete eure rte poe dnbio irte pee est go Foreros 25 Removing the Input Output 1 0 Panel sese sesseeeeenene nnne tente t
28. eplace the cover A CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer Connect any telephone or network cables to your computer Connect your computer and all attached devices to their electrical outlets Turn on your computer oP Wh If required verify that the computer works correctly by running the Dell Diagnostics Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer Recommended Tools The procedures in this document may require the following tools e Small flat blade screwdriver e Phillips screwdriver e Small plastic scribe Removing the Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Pull up the cover release latch and lift the cover upwards to remove it from the computer Installing the Cover 1 Align the cover along its tabs on the chassis of the computer 2 Press down on the cover till it clicks into place 3 Follow the procedures in After Working Inside Your Computer Removing the Intrusion Switch 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Disconnect the intrusion switch cable from the system board 4 Slide the intrusion switch toward the bottom of the chassis and remove it from the computer Installing the Intrusion Switch 1 Insert the intrusion switch into its place i
29. er is disabled the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the computer 40 To enter a system setup press F2 immediately after a power on or re boot 1 In the System BIOS or System Setup screen select System Security and press Enter The System Security screen appears In the System Security screen verify that Password Status is Unlocked Select System Password enter your system password and press Enter or Tab Use the following guidelines to assign the system password e A password can have up to 32 characters e The password can contain the numbers 0 through 9 e Only lower case letters are valid upper case letters are not allowed e Only the following special characters are allowed space C D V I C Re enter the system password when prompted Type the system password that you entered earlier and click OK Select Setup Password type your system password and press Enter or Tab A message prompts you to re type the setup password Type the setup password that you entered earlier and click OK Press Esc and a message prompts you to save the changes Press Y to save the changes The computer reboots Deleting or Changing an Existing System and or Setup Password Ensure that the Password Status is Unlocked in the System Setup before attempting to delete or change the existin
30. formance of some applications will improve with the additional cores All Enabled by default e 1 e 2 Allows you to enable or disable the Intel SpeedStep mode of the processor This option is enabled by default Allows you to enable or disable the additional processor sleep states This option is enabled by default This field limits the maximum value the processor Standard CPUID Function will support e Enable CPUID Limit K NOTE Some Operating system will not complete installation when the maximum CPUID Function is greater than 3 Allows you to enable or disable Intel TurboBoost mode of the processor e Disabled Does not allow the TurboBoost driver to increase the performance state of the processor above the standard performance e Enabled Allows the Intel TurboBoost driver to increase the performance of the CPU or graphics processor 35 Option Hyper Thread Control Rapid Start Technology Table 7 Power Management Option AC Recovery Auto On Time Deep Sleep Control Fan Control Override USB Wake Support 36 Description Allows you to enable or disable the Hyper Threading technology This option is enabled by default Allows you to improve batter life by automatically putting the system into a low power status during after user specified amount of time e Intel Rapid Start feature K NOTE Rapid Start Technology will automatically be disabled due to configuration changes e Hard Disk C
31. g System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked To enter the System Setup press F2 immediately after a power on or reboot 1 In the System BIOS or System Setup screen select System Security and press Enter The System Security screen is displayed In the System Security screen verify that Password Status is Unlocked Select System Password alter or delete the existing system password and press Enter or Tab Select Setup Password alter or delete the existing setup password and press Enter or Tab NOTE If you change the System and or Setup password re enter the new password when promoted If you delete the System and or Setup password confirm the deletion when promoted Press Esc and a message prompts you to save the changes Press Y to save the changes and exit from the System Setup The computer reboots Disabling a System Password The system s software security features include a system password and a setup password The password jumper disables any password s currently in use K NOTE You can also use the following steps to disable a forgotten password 1 2 Follow the procedures in Before Working on Your Computer Remove the cover 41 42 Identify the PSWD jumper on the system board Remove the PSWD jumper from the system board K NOTE The existing passwords are not disabled erased unti
32. g the System Fan 1 2 3 4 Follow the procedures in Before Working Inside Your Computer Remove the cover Press the clip to release and disconnect the system fan cable from the system board Pry and remove the system fan away from the four grommets securing itto the back of the computer 21 Installing the System Fan Place the system fan in the chassis Pass the four grommets through the chassis and slide outward along the groove to secure in place Connect the system fan cable to the system board Install the cover oP On gt Follow the procedures in After Working Inside Your Computer Removing the Thermal Sensor 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Disconnect the thermal sensor cable from the system board 22 5 23 Installing the Thermal Sensor Secure the thermal sensor to the chassis Thread the thermal sensor cable into the chassis clips Connect the thermal sensor cable to the system board Install the cover m Pon gt Follow the procedures in After Working Inside Your Computer Removing the Power Switch 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a cover b front bezel c optical drive 3 Disconnect the power switch cable from the system board 4 Release the power switch cable from the chassis clips 24 5 Press the clips on both side of the power switch to releas
33. he computer from standby Option Wake on LAN Block Sleep Intel Smart Connect Technology Table 8 POST Behavior Option Numlock LED Keyboard Errors POST Hotkeys MEBx Hotkeys Table 9 Virtualization Support Option Virtualization Description e Enable USB Wake Support This option is disabled by default This option allows the computer to power up from the off state when triggered by a special LAN signal Wake up from the Standby state is unaffected by this setting and must be enabled in the operating system This feature only works when the computer is connected to AC power supply The options differ based on the form factor e Disabled Does not allow the system to power on by special LAN signals when it receives a wake up signal from the LAN or wireless LAN e LAN Only Allows the system to be powered on by special LAN signals e WLAN Only Allows the system to be powered on by special WLAN signals For Ultra Small Form Factor only e LAN or PXE Boot Allows the system to be powered on by special LAN or PXE Bootsignals For Ultra Small Form Factor only This option is Disabled by default This option lets you block entering to sleep S3 state in operating system environment e Block Sleep S3 state This option is disabled by default The option is disabled by default If option enables will periodically sense nearby wireless connection while the system is asleep It will synchronize emails or so
34. l the computer boots without the jumper Install the cover NOTE If you assign a new system and or setup password with the PSWD jumper installed the system disables the new password s the next time it boots Connect the computer to the electrical outlet and power on the computer Power off the computer and disconnect the power cable from the electrical outlet Remove the cover Replace the PSWD jumper on the system board Install the cover Follow the procedures in After Working on Your Computer Power on the computer Go to the system setup and assign a new system or setup password See Setting up a System Password Diagnostics If you experience a problem with your computer run the ePSA diagnostics before contacting Dell for technical assistance The purpose of running diagnostics is to test your computer s hardware without requiring additional equipment or risking data loss If you are unable to fix the problem yourself service and support personnel can use the diagnostics results to help you solve the problem Enhanced Pre Boot System Assessment ePSA Diagnostics The ePSA diagnostics also known as system diagnostics performs a complete check of your hardware The ePSA is embedded with the BIOS and is launched by the BIOS internally The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to e Run tests automatically or in an interactive mode e Repeat tests e Dis
35. le bay HDDs that may be present Allows you to determine whether changes to the system and hard disk passwords are permitted when an administrator password is set Allow Non Admin Password Changes This option is enabled by default This option lets you control whether the Trusted Platform Module TPM in the system is enabled and visible to the operating system TPM Security This option is disabled by default TPM ACPI Support TPM PPI Deprovision Override Clear TPM PPI Provision Override NOTE Activation deactivation and clear options are not affected if you load the setup program s default values Changes to this option take effect immediately This field lets you activate or disable the BIOS module interface of the optional Computrace Service from Absolute Software e Deactivate This option is disabled by default Disable e Activate Allows you to enable or disable the execute disable mode of the processor e Enable CPU XD Support This option is enabled by default Allows you to determine if you access the Option Read Only Memory OROM configuration screens via hotkeys during boot These settings prenvent access to the Intel RAID CTRL I or Intel Management Engine BIOS Extension CTRL P F12 e Enable User may enter OROM configuration screens via the hotkey e One Time Enable User can enter the OROM configuration screens via the hotkeys during the next boot After the boot the setting will revert to dis
36. ll it is secured by the optical drive latch Connect the data cable and power cable to the back of the optical drive Install a front bezel b cover Follow the procedures in After Working Inside Your Computer Removing the Speaker 1 Follow the procedures in Before Working Inside Your Computer Remove the cover Disconnect and release the speaker cable from system board Press down the speaker securing tab and slide the speaker upwards to remove 17 ROWAN 27 5 Installing the Speaker Slide the speaker downwards into its slot to secure it Thread the speaker cable into the chassis clip and connect the speaker cable to the system board 1 2 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer Removing the Power Supply 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Disconnectthe 4 pin and 8 in power cables from the system board and release the cable from the tab a TESTA ANNE LZ mme di Ll Push in on the blue release tab beside the power supply and slide the power supply towards the front of the computer Lift and remove the power supply out of the computer 19 Installing the Power Supply o oms amp se 60 amp Mr Place the power supply in the chassis and slide towards the back of the system to secure it Tighten the screws to secure the power supply to the back of the computer Connect the 4 pin and 8 pin power
37. mmunicate The default IP port is 06910 NOTE This field is only relevant when the ntegrated V C control in the System Configuration group is set to Enabled with ImageServer Specifies how the client obtains the IP address Option Client IP Address Client SubnetMask Client Gateway Advanced Table 12 System Logs Option BIOS events Updating the BIOS Description e Static IP e DHCP enabled by default NOTE This field is only relevant when the ntegrated NIC control in the System Configuration group is set to Enabled with ImageServer Specifies the static IP address of the client The default IP address is 255 255 255 255 NOTE This field is only relevant when the ntegrated NIC control in the System Configuration group is set to Enabled with ImageServer and when Client DHCP is set to Static IP Specifies the subnet mask of the client The default setting is 255 255 255 255 NOTE This field is only relevant when the ntegrated V C control in the System Configuration group is set to Enabled with ImageServer and when Client DHCP is setto Static P Specifies the gateway IP address for the client The default setting is 255 255 255 255 NOTE This field is only relevant when the ntegrated V C control in the System Configuration group is set to Enabled with ImageServer and when Client DHCP is setto Static P Specifies for Advanced debugging e Verbose Mode NOTE This Option is only relevant when the integr
38. n the chassis rear and slide it towards the top to secure it 2 Connectthe intrusion cable to the system board 3 Install the cover 4 Follow the procedures in After Working Inside Your Computer Removing the Wireless Local Area Network WLAN Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the cover 3 Remove the screws that secure the antenna to the computer 4 Disconnect the antenna from the computer 5 Installing the Wireless Local Area Network WLAN Card Insert the WLAN card into the connector on the system board and press down until it is secured Affix the latch Place the antenna puck on the connector and tighten the screws to secure it to the computer Install the cover momo Follow the procedures in After Working Inside Your Computer Removing the Front Bezel 1 Followthe procedures in Before Working Inside Your Computer 2 Remove the cover 3 Prythe front bezel retention clips away from the chassis located at the edge of front bezel 4 Rotate the front bezel away from the computer to release the hooks on the opposite edge of the bezel from the chassis Installing the Front Bezel 1 Insert the hooks along the bottom edge of the front bezel into the slots on the chassis front 2 Rotate the bezel toward the computer to engage the front bezel retention clips until they click into place 3 Install the cover 4 Follow the procedures in After Working Inside Your
39. nnt ttn inerte tnter tnt tnt nenn 26 Installing the Input Output 1 0 Panel esee essere eene nnne tnnt nennen tentent tn nnen annman 2 Removing the System BOaEd 2 ect nper rettet e eine ee RR EE ire aO YR EATUR ELE TERUER N CREE vna e Ene ERE 2 Installing the System Board ec eerte edat rtt bete co d eo b dee de eite bee does 28 System Board Components 3 System ODD ec daa tic qaaa bu a en cn pes i 30 Boot Sequerce cei erento a a a a de E aee ea vto eue dte de ede dudas ue adaa aada 30 Navigation CIE 30 Syste SeU O D O ASe r 31 Updating the BIOS aTa aaa a E E E AEE E E E System and Setup Password sss eeseeenene nete tnt tnter tent tete tentis AENA ENEE NENNEN ENANA initi ne tens tens 40 Assigning a System Password and Setup Password sse seen tnnt 40 Deleting or Changing an Existing System and or Setup Password sse 41 Disabling System PassWOFd uei rotes richtet trt ei de ebd tende ipe enu i ade Ped De ea Fue der 41 4 IERDDcIH C 43 Enhanced Pre Boot System Assessment ePSA Diagnostics tentent 43 5 Troubleshooting Your Computer rese eese nente tnten tete tnn tente tentato tonis 44 Power LEED DiagHnostiCs cione ances Aa er e a CR I eie eee ohn ae ed 44 Beep Coda uere Boe te cedet dn DR deer bc etude Aiea ode tee redet d de pe ERI de Ee dede tbe Me 45 EOP MO SSAGQ OS
40. onfirguration or partition have been changed e Memory capcity over 8GB installed e System or HDD pasword is enabled e A Dell Encryption Accelerator is installed e The Block Sleep setting is enabled Description Specifies how the computer will respond when AC power is applied after an AC power loss You can setthe AC Recovery to e Power Off default e Power On e Last Power State This option sets the time of the day when you would like the system to turn on automatically Time is kept in standard 12 hour format hour minutes seconds The startup time can be changed by typing the values in the time and A M P M fields Disabled The system will not automatically power up e Every Day The system will power up every day at the time you specified above e Weekdays The system will power up Monday through Friday at the time you specified above e Select Days The system will power up on days selected above at the time you specified above NOTE This feature does not work if you turn off your computer using the switch on a power strip or surge protector or if Auto Power is set to disabled Allows you to define the controls when Deep Sleep is enabled e Disabled e Enabled in S5 only e Enabled in S4 and S5 This option is disabled by default Controls the speed of the system fan This option is disabled by default K NOTE When enabled the fan runs at full speed This option allows you to enable USB devices to wake t
41. ormal specifications It is advisable to immediately back up your data and replace your hard drive by calling your support desk or Dell Write fault The operating system cannot write to the floppy or hard drive Write fault on The operating system cannot write to the floppy or hard drive selected drive 48 Specifications 6 K NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Start icon Help and Support and then select the option to view information about your computer Table 15 Processor Feature Processor type Total cache Table 16 Memory Feature Memory type Memory speed Memory connectors Memory capacity Minimum memory Maximum memory Table 17 Video Feature Integrated Discrete Table 18 Audio Feature Integrated Specification e Intel Core i3 series e Intel Core i5 series e Intel Core i7 series e Intel Pentium Dual Core series Up to 8 MB cache depending on processor type Specification DDR3 1600MHz four DIMM slots 2 GB 4 GB and 8 GB 2GB 32 GB Specification e Intel HD Graphics Pentium CPU GPU e Intel HD Graphics 4600 i3 i5 i7 DC QC Intel 8 Series Express chipset CPU GPU Combo PCI Express x16 graphics adapter Specification two Channel High Definition Audio 4g Table 19 Network Feature Integrated Table 20 System Information Feature System chipset DMA channels
42. play or save test results e Run thorough tests to introduce additional test options to provide extra information about the failed device s e View status messages that inform you if tests are completed successfully e View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user interaction Always ensure that you are present at the computer terminal when the diagnostic tests are performed 1 Power on the computer As the computer boots press the F12 key as the Dell logo appears On the boot menu screen select the Diagnostics option The Enhanced Pre boot System Assessment window is displayed listing all devices detected in the computer The diagnostics starts running the tests on all the detected devices If you wish to run a diagnostic test on a specific device press Esc and click Yes to stop the diagnostic test Select the device from the left pane and click Run Tests If there are any issues error codes are displayed Note the error code and contact Dell 43 9 Troubleshooting Your Computer You can troubleshoot your computer using indicators like Diagnostic Lights Beep Codes and Error Messages during the operation of the computer Power LED Diagnostics The power button LED located on the front of the chassi
43. s also functions as a bicolored diagnostic LED The diagnostic LED is only active and visible during the POST process Once the operating system starts to load it is no longer visible Amber LED blinking scheme The pattern is 2 or 3 blinks followed by a short pause then x number of blinks up to 7 The repeated pattern has a long pause inserted in the middle For example 2 3 2 amber blinks short pause 3 amber blinks followed by long pause then repeats Table 14 Power LED Diagnostics Amber LED State White LED State Description off off system is OFF off blinking system is in sleep state blinking off power supply unit PSU failure steady off PSU is working but failed to fetch code off steady system is ON Amber LED State Description 2 1 system board failure 22 system board PSU or PSU cabling failure 23 system board memory or CPU failure 2 4 coin cell battery failure 2 5 corrupt BIOS 2 6 CPU configuration failure or CPU failure 2 1 memory modules are detected but a memory failure 3 1 possible peripheral card or system board failure 3 2 possible USB failure 3 3 no memory modules are detected 3 4 possible system board error 3 5 memory modules are detected but a memory configuration or compatibility error 3 6 possible system board resource and or hardware failure 44 Amber LED State Description 3 7 some other failure with messages on screen Beep Code The computer can emit a series of beeps during start up if the
44. st of the system setup options changes that you make are recorded but do not take effect until you re start the system 30 Table 1 Navigation Keys Keys Navigation Up arrow Moves to the previous field Down arrow Moves to the next field Enter Allows you to select a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable Tab Moves to the next focus area K NOTE For the standard graphics browser only lt Esc gt Moves to the previous page till you view the main screen Pressing lt Esc gt in the main screen displays a message that prompts you to save any unsaved changes and restarts the system lt F1 gt Displays the System Setup help file System Setup Options K NOTE Depending on the computer and its installed devices the items listed in this section may or may not appear Table 2 General Option Description System Information Displays the following information System Information Displays BIOS Version Service Tag Asset Tag Ownership Tag Ownership Date Manufacture Date and the Express Service Code Memory Information Displays Memory Installed Memory Available Memory Speed Memory Channels Mode Memory Technology DIMM 1 Size DIMM 2 Size DIMM 3 Size and DIMM 4 Size PCI Information Displays SLOT1 SLOT2 SLOT3 and SLOTA Processor Information Displays Processor Type Core Count Processor ID Current
45. ted metal surface such as a connector on the back of the computer A CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins A CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned K NOTE The color of your computer and certain components may appear differently than shown in this document To avoid damaging your computer perform the following steps before you begin working inside the computer 1 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched 2 Turn off your computer see Turning Off Your Computer CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device Disconnect all network cables from the computer Disconnect your computer and all attached devices from their electrical outlets Press and hold the power button while the computer is unplugged to ground the sys
46. tem board e m ow Remove the cover CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components Turning Off Your Computer A CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shutdown the operating system e In Windows 8 Using a touch enabled device a Swipe in from the right edge of the screen opening the Charms menu and select Settings l b Select the O and then select Shut down Using a mouse a Pointto upper right corner of the screen and click Settings l b Click the O and select Shut down e n Windows 7 1 Click sun QD 2 Click Shut Down or 1 Click stan 2 Click the arrow in the lower right corner of the Start menu as shown below and then click Shut Down o a 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 6 seconds to turn them off After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer 1 R
47. to place and secures it Install a expansion card b cover Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 1 2 4 Follow the procedures in Before Working Inside Your Computer Remove a cover b front bezel Disconnect the data cable and the power cable from the back of the hard drive Press the blue securing bracket tabs inwards and lift the hard drive bracket out of the hard drive bay Flex the hard drive bracket and remove the hard drive from the hard drive bracket 15 Installing the Hard Drive 1 Insert the hard drive into the hard drive bracket 2 Pressthe securing brackets inward and slide the hard drive bracket into the bay 3 Connect the data cable and the power cable to the back of the hard drive 4 Install the a front bezel b cover 5 Follow the procedures in After Working Inside Your Computer Removing the Optical Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a cover b front bezel 3 Disconnectthe data cable and the power cable from the back of the optical drive 4 Slide and hold the optical drive latch to unlock the optical drive and pull the optical drive out of the computer 5 WAYS Y Repeat steps 3 and 4 to remove the second optical drive if available Installing the Optical Drive 1 2 4 Push the optical drive from the front toward the back of the computer ti
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