Tripp Lite B072-008-1A KVM switch
Contents
1. 6 1 Basic Operation 6 1 1 Pushbuttons 6 1 2 Keyboard Hotkeys 6 1 3 On Screen Display OSD 6 2 On Screen Display OSD Functions 6 3 On Screen Display OSD F2 Settings 6 3 1 General 6 3 2 Ports 6 3 3 Time 6 3 4 Users 6 3 5 Security 7 Software 7 1 Firmware Upgrade Computer Requirements 7 2 Firmware Upgrade Software Requirements 7 3 Performing a Firmware Upgrade 7 4 Physical Installation 7 5 Current Firmware Verification 7 6 Firmware Upgrade 8 Troubleshooting 9 USB SUN Combo Keys 10 Specifications 11 FCC Radio TV Interference Notice 12 Warranty amp Registration 12 1 1 Year Limited Warranty 12 2 Warranty Registration 3 27 2014 4 38 32 PM 0 0 00 00 00 11 11 12 12 13 13 13 13 13 13 16 17 17 18 18 19 19 19 e Access and control multiple computers from a single console e Hot swappable disconnect and reconnect USB computers without rebooting e Auto scan with variable time interval e Compact design 1U rack mountable e Easy port selection using 1 On Screen Display OSD 2 front panel pushbuttons or 3 keyboard Hotkeys key sequences e Expandable control up to 256 computers by adding additional KVM switches e Simple cable management use standard Catbe 6 patch cord maximum distance 100 ft to connect to each computer e Multi platform supports PS 2 and USB computers servers e Comes with a USB to PS 2 converter for connecting a USB keyboard an2. Connections VGA HD15 HD15 Keyboard Mouse MiniDin6 USB System RJ45 RJ45 Power From Keyboard port From USB port 11 FCC Radio TV Interference Notice This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense The user must use shielded cables and connectors with this product Any changes or modifications to this product not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 14 03 231 933350 indd 18 3 27 2014 4 38 39 PM 12 Warranty amp Registration 12 1 1 Year Limited Warranty TRIPP LITE warrants its products to be free from defects in materials and workmanship for a period of one 1 year from the date of initial purchase TRIPP LITE s obligation under this warranty is limited to repairing or replacing at its sole option any such defective products To obtain service under this
3. with the TUNING bar displayed Use the and keys to make the necessary adjustments When you are finished press the Esc key to go back to the OSD Note Tuning is performed on a port by port basis You will need to adjust each port individually F6 MOVE LABEL By default the label that displays each ports Port Name appears in the top center of the screen but it can be moved anywhere on the screen that you want Press the F6 key to display the currently selected port and its label Use the T 1 and keys to move the label to the desired location and then press the Esc key to go back to the OSD Note Setting the label location is performed on one port at a time You can move the label to different locations on different ports F10 NEW MONITOR DDC2 In the event that one of the connected computers does not display an image on the console monitor e g You get the error message Unable to Display Video Mode you may need to update the DDC information being used by the console monitor To do this follow the steps below 1 Remove the SIU VGA connectors from the connected computers while leaving the PS 2 and or USB connectors plugged in 2 Open the OSD main menu and press the F10 key The OSD will flash the message Please Wait When that message disappears the update is complete 3 Reconnect the SIU VGA connectors to the connected computers You should now be able to display video from all
4. 999 disables the timeout function Note A setting of OOO causes the KVM to logout immediately not allowing the user enough time to hit the OSD invocation command to pull up the password prompt It is recommended that you always keep the timeout setting at 5 seconds or higher If you set the timeout setting at OOO and get locked out of the KVM turn the unit off and then back on When turned back on you will be able to use the OSD invocation command to pull up the password prompt and regain access to the OSD To set the time periods mentioned above follow the steps below 1 Move the cursor to the desired port row and press the Tab key to jump to the desired column 2 When the cursor is moved to the desired column simply type in the time interval 14 03 231 933350 indd 11 3 27 2014 4 38 38 PM 6 Operation continued 6 3 On Screen Display OSD F2 SETTINGS continued 6 3 4 Users The Users option can only be accessed when Security is enabled in the General Settings page See General under On Screen Display OSD F2 Settings section for details Highlight the Users option and press the Enter key to open the User Settings page In the column on the left side of the screen all of the ports on the KVM are listed On the right side of the screen there are 6 columns one for each user account For example column 1 represents the first user account that is displayed in the Security Settings page See the Security Settings section for deta
5. Switch Model BO72 016 1 Figure 4 2 BO72 016 1 NetCommander KVM rear panel Power Socket The power cord from the AC power source plugs in here AA Firmware Upgrade Port Insert the included firmware upgrade cable here to download firmware upgrade data EJ CPU Port Section Insert the Cat5 5e 6 cable from each PC or server El KVM Console Ports The keyboard monitor and mouse plug in here 5 Installation 5 1 Rackmount Considerations 5 1 1 Ambient Operating Temperature The ambient operating temperature in the rack may be an issue and depends on the rack load and ventilation When installing the KVM switch in a closed or multi unit rack assembly make sure that the temperature will not exceed the maximum rated ambient temperature 5 1 2 Airflow Ensure that the airflow through the rack is not compromised 5 1 3 Circuit Overloading When connecting the KVM switch to the supply circuit consider the effect that overloading of circuits might have on over current protection and supply wiring Reliable grounding of all rack mounted equipment must be maintained To protect against circuit overloading you should connect your Console KVM and attached computers servers to a Tripp Lite SmartPro or SmartOnline UPS System 14 03 231 933350 indd 4 3 27 2014 4 38 34 PM 5 Installation continued 5 2 Rackmounting the NetCommander KVM Use the L shaped brackets and screws provided to mount the KVM in a server rack as illus
6. 101 USB 1 4 Connect the other end of the Catbe 6 patch cable to the desired RJ45 CPU port 5 Repeat these steps for each additional USB computer server you are connecting to the KVM Cat5e 6 cable should be no longer than 100 ft To VGA port ETA To USB port Up to 100 ft SIU Server Interface Unit Figure 5 4 2 NetCommander USB Server Interface Unit 5 6 Connecting the Power Supply 1 Plug in the KVM Use only the power cord supplied with the unit 2 Switch ON the computers 14 03 231 933350 indd 6 3 27 2014 4 38 35 PM 5 Installation continued 5 7 Resetting the KVM Switch To reset the KVM switch press both Select buttons on the front panel simultaneously The Server Interface Units are unaffected by this reset 5 8 Cascading NetCommander KVM Switches To cascade two or more NetCommander KVM Switches follow the instructions below You can connect up to 256 computers servers in a complete 2 level installation Note The distance between the first and second level KVMs and between the second level KVMs and connected computers cannot total more than 100 ft 1 Connect a CPU port on the NetCommander KVM Switch to a BO78 101 PS2 SIU using a Cat5e 6 cable 2 Connect the BO78 101 PS2 s VGA connector to the VGA console port of the NetCommander KVM Switch being cascaded 3 Connect the BO78 101 PS2 s keyboard and mouse connectors to the PS 2 console ports on the NetCommander KVM Switch being cascaded 4 Rep
7. Owner s Manual 8 and 16 Port NetCommander Cat5 Rackmount KVM Switches Models BO72 008 1 and BO72 016 1 Note Follow these installation and operating procedures to ensure correct performance and to prevent damage to this unit or to its connected devices PROTECT YOUR INVESTMENT Register your product for quicker service and ultimate peace of mind You could also win an ISOBARG6ULTRA surge protector gt zan ar a 50 value www tripplite com warranty TRIPPLITE Excellence 1111 W 35th Street Chicago IL 60609 USA www tripplite com support Copyright 2014 Tripp Lite All rights reserved All trademarks are the property of their respective owners 14 03 231 933350 indd 1 3 27 2014 4 38 32 PM Table of Contents 1 Features 2 System Components 3 Compatibility 4 Configuration 4 1 Front Panel 4 2 Back Panel 5 Installation 5 1 Rackmount Considerations 5 1 1 Ambient Operating Temperature 5 1 2 Airflow 5 1 3 Circuit Overloading 5 2 Rackmounting the NetCommander KVM 5 3 Pre Installation Guidelines 5 4 Connecting the NetCommander KVM System 5 5 NetCommander Server Interface Unit SIU 5 5 1 PS 2 Server Interface Unit 5 5 2 USB Server Interface Unit 5 6 Connecting the Power Supply 5 7 Resetting the KVM Switch 5 8 Cascading NetCommander KVM Switches 14 03 231 933350 indd 2 hb AA AAA WO WO W ok A o1 Ol QI NN O 6 Operation
8. REE Tripp Lite product No purchase necessary Void where prohibited Some restrictions apply See website for details WEEE Compliance Information for Tripp Lite Customers and Recyclers European Union Under the Waste Electrical and Electronic Equipment WEEE Directive and implementing regulations when customers buy new electrical and electronic equipment from Tripp Lite they are entitled to e Send old equipment for recycling on a one for one like for like basis this varies depending on the country a Send the new equipment back for recycling when this ultimately becomes waste TRIPP LITE follows a policy of continuous improvement Specifications are subject to change without notice 14 03 231 933350 indd 19 3 27 2014 4 38 39 PM OVER YEARS Manufacturing Excellence TRIPP LITE 1111 W 35th Street Chicago IL 60609 USA www tripplite com support 20 14 03 231 93 3350_revA 14 03 231 933350 indd 20 3 27 2014 4 38 39 PM
9. The security settings in this OSD are exclusive to the local console and do not affect the remote access security settings 14 03 231 933350 indd 9 3 27 2014 4 38 37 PM 6 Operation continued 6 3 On Screen Display OSD F2 SETTINGS continued Hotkey By default the hotkey used in keyboard hotkey commands and to open the OSD is the Shift key but this can be changed to any of the four options below To toggle between commands highlight the Hotkey option and press the Spacebar key SH SH e Press and release the Shift key twice to open the OSD e Press and release the Shift key and then press and release the plus key to switch to the next accessible port e Press and release the Shift key and then press and release the minus key to switch to the previous accessible port CL CL Press and release the Left Ctrl key twice to open the OSD or press and release the Right Ctrl key and then press and release the Left Ctrl key Press and release either Ctrl key and then press and release the plus key to switch to the next accessible port Press and release either Ctrl key and then press and release the minus key to switch to the previous accessible port CLF11 Press and release either Ctrl key and then press and release the F11 key to open the OSD Press and release either Ctrl key and then press and release the plus key to switch to the next accessible port Press and release ei
10. d mouse to the KVM s PS 2 console ports e Optional BO51 000 IP Remote Access Unit to access the NetCommander over IP 2 System Components e The NetCommander Cats KVM Switch consists of e BO72 008 1 8 Port or BO72 016 1 16 Port Cat KVM Switch e USB to PS 2 converter e Rackmount hardware e 1 serial download cable DB9 Female to RJ11 Male for firmware upgrade e C13 to 5 15P power cord e Owners Manual CD Accessories available separately from Tripp Lite include e Server interface units SIU PS 2 model BO78 101 PS2 or USB model BO78 101 USB 1 e Cat5e 6 cables Tripp Lite model series NOO1 NOO2 N201 N202 or N105 3 Compatibility e The NetCommander Cats KVM Switch is compatible with e PS 2 and USB computers servers e Video resolutions up to 1600 x 1200 75Hz e All major operating systems 14 03 231 933350 indd 3 3 27 2014 4 38 32 PM 4 Configuration 4 1 Front Panel TRIPP LITE 16 Model 8072 016 1 Figure 4 1 BO72 016 1 NetCommander KVM front panel Port Select Buttons Press these buttons to toggle back and forth between ports Pressing both Select buttons at the same time also performs a system reset FJ Port Selected LED The Port Selected LED will illuminate above the port that is currently selected E CPU On LED The CPU On LEDs will illuminate for all ports that have a server connected Server must be powered on 4 2 Back Panel TRIPP LITE NetCommander 16 Port KVM
11. eat steps 1 through 3 for each additional NetCommander KVM Switch being cascaded 5 Connect any USB servers to the cascaded BO 72 Series KVM Switch using the BO 78 101 USB 1 6 Connect any PS 2 servers to the cascaded BO 2 Series KVM Switch using the BO78 101 PS2 Note In order to access the cascaded KVM s OSD you must change the cascaded KVM s Hotkey see page 10 for details Once the cascaded NetCommander KVM Switch is accessed the only way to access the cascaded KVM s ports is via the cascaded KVM s keyboard Hotkeys or OSD If the cascaded KVM s OSD security is set to On the only way to access the cascaded KVM s ports is by using your password to access the OSD KVM Console NetCommander KVM Top level EH TRIPP LITE e ae o i NetCommander 16 Port KVM Switch y e To SIUs Second level TRIPP LITE Tes NetCommander 16 Port KVM Switch POWER 100 240 VAC 50 60 H 7 T NetCommander KVM To SIUs TRIPP LITE NetCommander 16 Port KVM Switch line E E z o E To SIUs SIU Server Interface Unit Figure 5 9 Cascading NetCommander KVM Sw
12. he General section under On Screen Display OSD F2 Settings for details If this setting is disabled you will not be able to perform a firmware upgrade 2 Connect the RJ11 Firmware Upgrade port on the back of the KVM to a DB9 serial port on the upgrade computer using the included RJ11 to DB9 firmware upgrade cable 7 5 Current Firmware Verification After the physical connection is made you must install the Firmware Upgrade Utility on the upgrade computer the computer you just connected to the KVM and then check the current firmware version on your KVM to see if it needs to be updated To do this follow the steps below 1 On the upgrade computer go to ile NetCommander CAT5 KVM Switch Update v3 1 B76 Setup www tripplite com support and download Welcome the latest firmware for the BO 2 008 1 or ee ee ne TRIPP LITE BO 72 016 1 The Firmware Upgrade Utility Welcome to the NetCommander CATS KVM Switch Update v3 1 B76 Setup program and KVM SIU Firmware Upgrade File will be Sent car net usda as Fi a Pes ilove Re aren recommended th exit all Windows programs before running this Setup program Click Cancel to EE downloaded together and then close any programs you have running 2 Run the Firmware Upgrade Utility to install it on the upgrade computer Follow the installation prompts to install the utility Unahan Eo OL AM C MEBUD A re AONT ea ere i r criminal penalties and will be prosecuted to the maximum extent possible under law Click Next
13. hooting Warning Disconnect device from AC mains before service operation When using Firmware Update software you may get a Communication Error message If a Communication Error message appears during the update procedure do the following 1 Ensure that the RS232 serial cable s RS232 connector is connected to the switch s communication port 2 Ensure that the RS232 serial cable s DB9F connector is connected to the DBYM serial port on the CPU s rear panel 3 Restart the download process Power Failure If electrical power fails during an update to the KVM firmware do the following 1 If power fails while the switch firmware is updating a communication error message will appear Simply resume the firmware update by opening the folder that contains the firmware update file and continue from there 2 If power fails while the Server Interface Unit firmware is updating a Not Responding or Upgrade Error message will appear Restart the upgrade from the beginning Monitor Screen Failure In the event that one of the connected computers does not display an image on the console monitor your monitor may display an error message saying Unable to Display Video Mode you may need to update the DDC information from the console monitor To do this follow these steps 1 Remove the SIU VGA connectors from all connected computers Leave the USB or PS 2 connectors attached 2 Open the OSD main menu and press F10 The OSD will flash the
14. ils The letters in each column represent the access rights that the corresponding user account has for the corresponding port There are three types of access a user can be given to a port which are described below e Y AY signifies that the corresponding user account has full access rights to the corresponding port e V A V signifies that the corresponding user account has view only access rights to the corresponding port meaning that they can view the remote video but are not allowed to control the connected computer with the keyboard and mouse e N A N signifies that the corresponding user account is not allowed to access the corresponding port To change the User settings the administrator must follow the steps below 1 In the User Settings page use the and t keys to move the cursor to the desired port row 2 Use the and keys to move the cursor to the desired account column 3 Press the Spacebar key to toggle between the different access types 6 3 5 Security The Security option can only be accessed when Security is enabled in the General Settings page See General under On Screen Display OSD F2 Settings section for details Highlight the Security option and press the Enter key to open the Security Settings page The Security Settings page displays all of the available accounts for the KVM 1 administrator 1 supervisor and 6 users The first column lists the account Name the second column lists the accou
15. inst the firmware you downloaded from the Tripp Lite website to determine if an upgrade is needed 14 03 231 933350 indd 14 4 NetCommander CAT5 KYM Switch Update File Options Help Manager Unit NetCommander CAT5 KYM Switch OSD FAW Ver OSD Ver 2 0 B12 NetCommander Server Interface Units o HO Figure 7 3 OSD Verification 3 27 2014 4 38 38 PM 7 Firmware Upgrade continued 7 5 Current Firmware Verification continued 5 Uncheck the NetCommander CAT5 KVM Switch OSD box and check the box next to NetCommander CAT5 KVM Switch Manager Click the F W Version button at the bottom of the utility to display the firmware version number Check this against the firmware you obtained from the Tripp Lite website to determine if an upgrade is needed NetCommander CAT5 KVM Switch Update Eile Options Help Manager Unt NetCommander CAT5 KVM Switch Manager F W Ver MST Ver 2 0 B256 01 01 2009 NetCommander Server Interface Units 0 F W Version HIW Version Cancel Status Figure 7 4 Manager Verification 6 Uncheck the NetCommander CATS KVM Switch Manager box and check the box in the middle of the utility next to each SIU for which you want to verify the firmware Click the F W Version button at the bottom of the utility to display the firmware version number Check this against the firmware you obtained from the Tripp Lite website to determine if an upgrade is needed NetCommander CAT5 KVM Switch Update Eile Op
16. itches 14 03 231 933350 indd 7 3 27 2014 4 38 37 PM 6 Operation 6 1 Basic Operation The NetCommander KVM Switch provides three methods for accessing connected computers Pushbuttons Keyboard Hotkeys and On Screen Display OSD 6 1 1 Pushbuttons Press the pushbuttons on the front panel of the KVM to toggle between the connected computers 6 1 2 Keyboard Hotkeys Keyboard hotkeys allow you to toggle between ports using the keyboard To access the first accessible port after the currently selected port press and release the Shift key and then press and release the plus key To access the first accessible port prior to the currently selected port press and release the Shift key and then press and release the minus key 6 1 3 On Screen Display OSD To access the OSD press and release the Shift key twice When activated the OSD main page opens with the port list displayed Ports that have a powered on computer connected to them will be displayed using Blue text Ports that do not have a computer connected to them or that have a powered off computer connected will be displayed using Gray text By default ports that are displayed in Gray will not be accessible to the user If you want to be able to access these ports you must turn off the Auto Skip setting in the General section of the OSD See the General section under On Screen Display OSD F2 Settings for details Selecting a Port To select a port in the OSD
17. main page use the Tt and H keys to highlight the desired port and then press the Enter key 6 2 On Screen Display OSD Functions The OSD main menu displays the various functions that can be performed using keyboard keys These functions are described in the following sections Fi HELP Press the F1 key to access the HELP screen The HELP screen displays the functions that are available and what keys are used to activate them F2 SETTINGS Press the F2 key to pull up the OSD SETTINGS screen From this screen you can configure the KVM and add edit user accounts The F2 SETTINGS section is described in detail in the On Screen Display OSD F2 Settings section F4 SCAN Press the F4 key to initiate an Auto Scan When initiated an Auto Scan automatically switches between accessible ports at a pre determined time interval By default each port is scanned for 30 seconds The scan interval can be edited in the Time settings screen See Time section under On Screen Display OSD F2 Settings for details During an Auto Scan press the F4 key to stop the scan at the currently selected port 14 03 231 933350 indd 8 3 27 2014 4 38 37 PM 6 Operation continued F5 TUNING As computers are located further away from the KVM switch the video can become distorted In the event you are experiencing poor video quality the TUNING function can be used to correct it Press the F5 key to display the currently selected port
18. message Please Wait When that message stops the update has taken place 3 Reconnect the SIU VGA connectors of all the attached computers You should now be able to display video from all computers 9 USB SUN Combo Keys The connected PS 2 keyboard does not have a special SUN keypad to perform special functions in the SUN Operating System environment When a BO 78 101 USB 1 SIU is connected to a SUN computer the SIU emulates these SUN keys using a set of key combinations called Combo Keys See the table below SUN Key Combo Key SUN Key Combo Key Compose Application key or Left Ctrl Alt Keypad Scroll Lock Volume Up Left Ctrl Alt Keypad Left Ctrl Alt Keypad 14 03 231 933350 indd 17 3 27 2014 4 38 39 PM 10 Specifications Operating Systems Compatible with all major operating systems Optional External Mouse PS 2 Wheel mouse Intellimouse 5 button mouse Resolution 1600x1200 5Hz NetCommander KVM Models B072 016 1 or B072 008 1 Switch Dimensions 8 16 port We ee x 17 unit Product 3 7 Ibs Weight 8 16 port Shipping 5 5 Ibs Power Supply Internal switching 100 240 VAC 50 60 Hz Connections System RJ45 Serial RJ11 Monitor HD15 Keyboard MinDin6 Mouse MiniDin6 Operating Recommended Ambient Temperature Sea TNO Storage Temperature 40 F to 158 F Humidit 80 non condensing relative humidit MeN ander BENE Model B078 101 PS2 Model B078 101 USB 1 Interface Units
19. nt Password and the third column lists the account Type The three available account types are described below e Administrator There is one administrator account available The administrator has full access to all ports and settings on the KVM The administrator is the only account that can access the F2 SETTINGS menu in the OSD e Supervisor There is one supervisor account available The supervisor has full access to all ports on the installation but is not allowed to access the F2 SETTINGS menu in the OSD The supervisor is allowed to access the F1 HELP F4 SCAN F5 TUNING F6 MOVE LABEL and F10 NEW MONITOR DDC functions in the OSD e User There are six user accounts available Users port access rights are limited to those assigned to them by the administrator Users are not allowed to access the F2 SETTINGS menu in the OSD but can access the F1 HELP F4 SCAN F5 TUNING F6 MOVE LABEL and F10 NEW MONITOR DDC functions To change the Security settings the administrator must follow the steps below 1 In the Security Settings page use the and keys to move the cursor to the desired account row 2 To edit the account Name simply type the desired name over the current one and delete any unnecessary characters Note The account Name is for organizational purposes only The Password is the only thing an account needs to enter to gain access to the KVM 3 To edit the account Password press the Tab key to move the c
20. of the remote computers 6 3 On Screen Display OSD F2 SETTINGS Press the F2 key to pull up the OSD SETTINGS screen From this screen you can configure the KVM and add edit user accounts The pages that follow describe the sections of the F2 SETTINGS page and the settings included in them Note When local security is turned on the KVM administrator is the only one that can access the F2 SETTINGS page 6 3 1 General Highlight the General option and press the Enter key to open the GENERAL SETTINGS page This page allows you to turn the KVMs local security settings on off as well as to configure some of the basic KVM settings The table below describes the settings found in this page Setting Description Security By default the Security setting is turned off To activate the Security setting highlight it and press the Spacebar Upon pressing the Spacebar you will be prompted to enter the administrator password in order to change the Security setting The default administrator password is ADMIN For security purposes it is recommended that you update the administrator password to something unique See the Security Settings section for details Note When security is activated the keyboard hotkey commands are disabled leaving the OSD as the only way for you to locally access the connected computers Upon pressing the Shift Shift invocation command you will be prompted to enter your password before the OSD can be accessed
21. ripp Lite website 3 To upgrade the OSD firmware check the NetCommander CAT5 KVM Switch OSD box and then click the Start button to begin the upgrade process A prompt will appear to warn you that the KVM screen will be dark during the upgrade process Click OK to proceed Towards the end of the upgrade a prompt will appear asking if you want to set the OSD to its default settings If yes click the Yes button If no click the No button The upgrade will finish and the new firmware version number will be displayed 4 To upgrade the Manage firmware check the NetCommander CAT5 KVM Switch Manager box and then click the Start button to begin the upgrade process A prompt will appear to warn you that the KVM screen will be dark during the upgrade process Click OK to proceed Towards the end of the upgrade a prompt will appear asking if you want to set the OSD to its default settings If yes click the Yes button If no click the No button The upgrade will finish and the new firmware version number will be displayed 5 To upgrade the SIU firmware check the box es in the middle of the utility next to the SIU s you wish to upgrade and then click the Start button to begin the upgrade process A prompt will appear to warn you that the KVM screen will be dark during the upgrade process Click OK to proceed The upgrade will finish and the new firmware version number will be displayed 14 03 231 933350 indd 16 3 27 2014 4 38 38 PM 8 Troubles
22. s allow a computer server to be located up to 100 ft from the KVM switch 14 03 231 933350 indd 5 3 27 2014 4 38 35 PM 5 Installation continued 5 5 1 PS 2 Server Interface Unit Connecting a NetCommander PS 2 Server Interface Unit BO78 101 PS2 1 Shut down the computer being connected to the BO 78 101 PS2 SIU 2 Connect the BO78 101 PS2 VGA connector to the computers VGA port 3 Connect the BO78 101 PS2 PS 2 Keyboard connector to the computers PS 2 Keyboard port 4 Connect the BO78 101 PS2 PS 2 Mouse connector to the computers PS 2 Mouse port 5 Connect one end of the Cat5e 6 patch cable to the RJ45 port on the BO 78 101 PS2 6 Connect the other end of the Cat5e 6 patch cable to the desired RJ45 CPU port T Repeat these steps for each additional PS 2 computer server you are connecting to the KVM Cat5e 6 cable should be no longer than 100 ft To computer s keyboard port ce Th To computer s mouse port mUa i Wi To computer s VGA port PCI 33Mx3 2b PCI 33Mx32b SIU Server Interface Unit AEA Figure 5 5 1 NetCommander PS 2 Server Interface Unit 5 5 2 USB Server Interface Unit Connecting a NetCommander USB Server Interface Unit Model BO78 101 USB 1 1 Connect the BO78 101 USB 1 VGA connector to the computers VGA port 2 Connect the BO78 101 USB 1 USB connector to the computers USB port 3 Connect one end of the Catbe 6 patch cable to the RJ45 port on the BO 78
23. sed computers and UNIX servers connected using a BO 78 101 USB 1 U1 HP UX U2 Alpha UNIX SGI or Open VMS U3 IBM AIX By default the HKEY setting for each port is NO which means that a computer is connected to it When a second level KVM is connected to a port you need to update this setting to display its hotkey To toggle this setting between the various hotkeys move the cursor to the desired port press the Tab key to move to the HKEY column and then press the Spacebar key 6 3 3 Time Highlight the Time option and press the Enter key to open the Time Settings page This page lists all of the KVM ports on the left and 3 time columns on the right which are described below SCN Sets the amount of time spent on the selected port during an Auto Scan The default scan interval is 30 seconds A setting of OOO causes the corresponding port to be skipped during an Auto Scan LBL Sets the amount of time that the port s label is displayed on screen The default label display time is 30 seconds A setting of 999 causes the label to be displayed continuously A setting of OOO causes the label not to appear at all T O When Security is enabled you set the KVM to logout after a specified amount of time When this time is reached entering the OSD invocation command brings up a prompt asking you to enter a password which is required to regain access to the KVM The default timeout value is 30 seconds A setting of
24. ther Ctrl key and then press and release the minus key to switch to the previous accessible port PRSCR e Press and release the Print Screen key once to open the OSD e When you choose Print Screen as your hotkey the keyboard hotkey commands are disabled leaving the OSD as the only way to access the connected computers Autoskip By default the Autoskip setting is enabled which prevents users from ac cessing ports that either don t have a computer connected to them or that have a powered off computer connected to them To toggle this setting on off highlight it and press the Spacebar key Serial Port By default the Serial Port setting is enabled which allows a local firmware upgrade to be performed To toggle this setting on off highlight it and press the Spacebar key Note This setting affects the firmware upgrade port only and has nothing to do with the Serial port on the back of the unit Keyboard Language By default the Keyboard Language setting is set to US English but it can be changed to French FR or German DE To toggle between these three language settings highlight the Keyboard Language setting and press the Spacebar key Switch Name By default the switch name is NETCOMMANDER 16IP but this can be changed Simply move the OSD cursor to the Switch Name and type in the desired name Delete any characters that you don t want The Switch Name can be up to 18 characters in length with spaces co
25. tions Help Manager Una NetCommander Server Interface Units 01 NetCommander Server Interface Unit 01 02 NetCommander Server Interface Unit 02 03 NetCommander Server Interface Unit 03 04 NetCommander Server Interface Unit 04 05 NetCommander Server Interface Unit 05 06 NetCommander Server Interface Unit 06 07 NetCommander Server Interface Unit 07 08 NetCommander Server Interface Unit 08 09 NetCommander Server Interface Unit 09 10 NetCommander Server Interface Unit 10 11 NetCommander Server Interface Unit 11 12 NetCommander Server Interface Unit 12 13 NetCommander Server Interface Unit 13 FAW Ver NetCommander SIU II USB En v2 1 C8 B148 14 09 2008 14 NetCommander Server Interface Unit 14 15 NetCommander Server Interface Unit 15 16 NetCommander Server Interface Unit 16 0 Figure 7 5 SIU Verification 14 03 231 933350 indd 15 3 27 2014 4 38 38 PM 7 Firmware Upgrade continued 7 6 Firmware Upgrade Once you have determined that your KVM and or SIU s need to be upgraded follow the steps below to install the new firmware 1 In the Firmware Upgrade Utility main screen open the Options drop down menu at the top of the screen and select the Com Port option Select the com port of the upgrade computer that the Firmware Upgrade Cable is connected to and click OK 2 Open the File drop down menu at the top of the screen and select the Open option Navigate to and select the firmware upgrade file you downloaded from the T
26. to continue with the Setup Figure 7 1 Firmware Upgrade Utility Setup 14 03 231 933350 indd 13 3 27 2014 4 38 38 PM 7 Firmware Upgrade continued 7 5 Current Firmware Verification continued 3 When installation is complete clicking the Finish button will automatically open the Firmware Upgrade Utility with the main screen displayed cs NetCommander CAIS KVM Switch Update NetComenande CATS KVM Swatch Manager NeeL omesse Server intertace Uras 01 NetComesander Server irtotace Ure 0 02 NeiCommanda Server Interface Unt 02 02 NetCornenander Server Interface Unt 09 Dt NetComenanche Sarve intect ace Ur 04 05 NetCommsancies Server irintace Ura 05 OB NetConnmander Server interface Une 05 07 NetCommanda Server irtetece Unt 07 08 NetComeander Server Interface Unt 08 OA Natorren Sarve lntatace Ura 09 10 NetCorenancie Server intact ace Ur 10 11 NetComenarcie Server interface Und 11 12 NetComnesander Server Interface Une 12 13 NetCommanda Server Intefece Ure 13 14 NetComenander Server Interface Unt 14 15 NetCoenenand Sarves intetace Ur 15 16 NetComenanche Serves intetace Ur 16 Figure 7 2 Firmware Upgrade Utility Main Screen 4 There are three types of firmware to be verified OSD Manager and SIU Start by checking the NetCommander CATS KVM Switch OSD box at the top of the utility and then click the F W Version button at the bottom of the utility to display the firmware version number Check this aga
27. trated below Insert screws to connect to rack TRIPP LITE NetCommander 16 Port KVM Switch F Model B072 016 1 q lt S Figure 5 2 Connecting the Lshaped bracket Insert screws to connect to Switch side panel 5 3 Pre Installation Guidelines e Switch off all computers e Ensure that the cables are not close to any sources of electrical noise interference such as fluorescent lights HVAC systems or motors e Ensure that the distance between any computer and the KVM switch does not exceed 100 ft e Shut down all PS 2 computers If you plug the keyboard and mouse connectors into an active PC they may not work 5 4 Connecting the NetCommander KVM System Connect each computer to the KVM using a Server Interface Unit SIU and Catbe 6 patch cable Figure 5 3 illustrates the connection options NetCommander BO72 016 1 KVM Switch TRIPP LITE NetCommander 16 Port KVM Switch Model BO72 016 1 Cat 5e 6 Cable Cat 5e 6 Cable SIU Figure 5 4 NetCommander KVM system connections 5 5 NetCommander Server Interface Unit SIU The Server Interface Unit receives power from the connected computer In the case of the NetCommander PS 2 Server Interface Unit BO78 101 PS2 power is drawn from the keyboard port In the case of the NetCommander USB Server Interface Unit BO78 101 USB 1 power is drawn from the USB port SIU
28. unting as characters F7 Defaults You can restore the default settings of the local OSD by pressing the F7 key When pressed you will be prompted to confirm that you wish to con tinue If yes press the Y key to restore the default values Note All of the local OSD settings including Security and User Settings will be restored 14 03 231 933350 indd 10 3 27 2014 4 38 37 PM 6 Operation continued 6 3 On Screen Display OSD F2 SETTINGS continued 6 3 2 Ports Highlight the Ports option and press the Enter key to open the Port Settings page This page allows you to edit port names set the remote computer keyboard type and set the hotkey for ports that have second level KVM switches connected to them The table below describes each of these settings Description The first column displays the name associated to each port You can change this by moving the cursor to the desired port name and simply typing over the existing name with the desired name Port names can be up to 15 characters in length with spaces counting as characters The second column displays the keyboard type associated with each port By default each port is set to PS which works with Intel based computers and UNIX servers connected using a BO 78 101 USB 1 To toggle this setting between the options listed below move the cursor to the desired port press the Tab key to move to the KB column and then press the Spacebar key PS Intel ba
29. ursor to the Password column and then enter in the desired password over the current one Delete any unnecessary characters 14 03 231 933350 indd 12 3 27 2014 4 38 38 PM 7 Firmware Upgrade 7 1 Firmware Upgrade Computer Requirements e Windows 2000 or higher operating system e Pentium 166 or higher with 16MB RAM and 10MB free hard drive space e Available DB9 serial port 7 2 Firmware Upgrade Software Requirements e Firmware Upgrade Utility This Windows based application reads the current firmware and installs the new firmware of the KVM and Server Interface Units SIUs Note The firmware upgrade utility is compatible with Windows 32 bit operating systems only e Firmware Upgrade File This file contains the actual firmware for the KVM and SIUs 7 3 Performing a Firmware Upgrade There are several steps to performing a firmware upgrade on your KVM switch and SIUs Physical Installation Current Firmware Verification and Firmware Upgrade Each of these steps is described in the sections that follow Note Each KVM switch in a cascaded installation must be upgraded separately 7 4 Physical Installation The first step in performing a firmware upgrade is to physically connect the KVM switch to a computer that is not a part of the KVM installation i e not connected via Catbe 6 cable and an SIU To do this follow the steps below 1 Make sure that the Serial Port setting in the General Settings page of the OSD is enabled See t
30. warranty you must obtain a Returned Material Authorization RMA number from TRIPP LITE or an authorized TRIPP LITE service center Products must be returned to TRIPP LITE or an authorized TRIPP LITE service center with transportation charges prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase This warranty does not apply to equipment which has been damaged by accident negligence or misapplication or has been altered or modified in any way EXCEPT AS PROVIDED HEREIN TRIPP LITE MAKES NO WARRANTIES EXPRESS OR IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some states do not permit limitation or exclusion of implied warranties therefore the aforesaid limitation s or exclusion s may not apply to the purchaser EXCEPT AS PROVIDED ABOVE IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THIS PRODUCT EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE Specifically TRIPP LITE is not liable for any costs such as lost profits or revenue loss of equipment loss of use of equipment loss of software loss of data costs of substitutes claims by third parties or otherwise 12 2 Warranty Registration Visit www tripplite com warranty today to register the warranty for your new Tripp Lite product You ll be automatically entered into a drawing for a chance to win a F
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