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Fantom Drives 3TB G-Force USB 3.0

1. WARNING TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE CAUTION TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK NO USER SERVICEABLE PARTS INSIDE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL Fantom Drives 20525 Manhattan Place Torrance CA 90501 sales 310 320 7272 Support http 7 www Fantomarives com helpdesk www Fantomdrives com rly FANTOM DRIVE By MicroNet FCC Compliance Statements This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules These limits are designed to provide reasonable protection against harmful interference in residential installation This equipment generates uses and can radiate frequency energy and if not installed and used in accordance with the instructions there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to equipment off and on the user is encouraged to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the distance between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help 12 13 2012 PN MAN GFU3EK Rev A The material in this document is
2. affected by repeated power cycles and the G Force Megadisk Black cannot alleviate this In addition Micronet recommends that the drive s power supply is connected through a UPS or surge protector In the case of a power surge or brown black out the hard drive s sensitive electrical components will not be damaged Q Is my drive compatible with my DVR A All MicroNet Fantom Drives products are compatible with DVRs capable of addressing external disks over their respective interface For example our G Force eSATA USB external disks are compatible with DVRs capable of addressing eSATA or USB external disks That said our products are explicitly supported for use with Windows PCs and Apple Macintosh computers We can provide support for use under those platforms we do not have the equipment training or authorization from other equipment vendors such as DVRs to support their platforms While many DVRs have the ports the individual provider firmware may or may not allow access to an external device if you received your DVR from your cable or satellite vendor consult with their customer support about whether the USB eSATA ports are active or if there is a firmware update required Alternatively consult the manufacturer of the DVR regarding this feature Q How can test my disk to make sure it is not defective A Modern disks drives have a diagnostic on board processor that monitors the disk during operation and records various diag
3. all data contained on it Pleas be sure to create a copy of the files you wish to keep to another location before reformatting Formatting the drive in Mac OS X 1 Launch the Disk Utility application located in Applications Utilities 2 Highlight your new drive and select the Partition tab 3 Select the new partition map type 4 For each partition in the volume scheme select the desired file system format and volume name optional Although it is possible to format using the DOS file system we do not recommend this as an artificial capacity limit may be imposed on the drive and performance will be unpredictable 5 Click the Options button Select Apple Partition Map in the dialog box and click OK 6 Click Apply Your Fantom Drives G Force Megadisk Black is ready to use a00 MicroNet Raidbank VOL 01 Media Choose a partition scheme appropriate for the way you will use this disk GUID Partition Table To use the disk to start up an Intel based Mac or to use the disk as non startup disk with any Mac with Mac OS X version 10 4 or later Apple Partition Map 0 art up a PowerPC based Mac or to use the disk asa t Q o non startup disk with any Mac e TSSTcorp CD DVDW TS H5 cheme Se name form TSSTcorp DVD RW TS H SONY CDRWDVD CRX310S To use the disk to start up DOS and Windows comp mputers or to use wi devices that require a DOS compatible or Windows compati
4. ble partition t Default 4 Cancel CEC Formatting the drive in Windows Hosts 1 Open the disk management console A list of the attached drives and their respective volumes will appear Select the G Force Megadisk Black Disk The Disk Management Console can be accessed by right clicking on the My Computer icon t Computer J and selecting Manage from the drop down menu Disk Management is found under Storage in the resultant window For an illustrated guide please see http www fantomdrives com helpdesk fa 2 Right click on the drive letter and select Format in the pop up menu The Format dialog box will appear If the hard disk is not signed for use the New Partition option is unavailable superimposed no entry icon In this case a signature can be written on the hard drive by right clicking on the disk description window and selecting Initialize Disk 3 Under Capacity verify the drive capacity It should be close to the stated capacity of your drive in gigabytes 4 In the File System pop up menu select NTFS The default formatting option is full format A full format will fully verify the disk media A Quick format is quick but will do less verifying of the drive than a full format Click Start Once the format process is complete your external hard drive is ready to use Optimizing Windows Caching Algorithm By default Windows XP optimizes caching for performance on external drives Windo
5. e backup strategies before enabling this feature
6. ent this problem from recurring open the Power Settings Energy Saver and set it to never go into sleep mode Package Contents The package should contain the following items e Fantom Drives G Force Megadisk Black e Drive Stand e USB 3 0 Cable e AC Adapter e Quick Start Installation Guide If you are missing any items listed above please fill out the customer support form at http www fantomdrives com helpdesk Please retain a copy of your receipt You will need it if warranty repair service is required in the future system Requirements System Requirements for Mac e 64 65 or Intel based Apple Macintosh Computer e Mac OS X 10 4 or newer e Available USB 2 0 port System Requirement for PC e X86 based PC 1 6GHz or faster CPU e Microsoft Windows XP SP3 Vista 7 e Microsoft Windows Server 2003 2008 e Available USB 3 0 or 2 0 port USB 3 0 compatibility with USB 2 0 USB 3 0 ports are backward compatible with USB 2 0 and USB 1 1 However if you connect the drive to an earlier USB standard port it will operate at that port s specified speed If your computer does not have eSATA ports you may purchase an eSATA expansion card for your computer Contact your authorized Fantom Drives reseller for further details Precautions Failure to follow the precautions described below may cause damage to your Fantom Drives External Hard drive and void the warranty e DO NOT open the case Do
7. for information only and is subject to change without notice While reasonable efforts have been made in the preparation of this document to assure its accuracy Fantom Drives assumes no liability resulting from errors or omissions in this document or from the use of the information contained herein Fantom Drives reserves the right to make changes in the product design without reservation and without notification to its users Fantom Drives and the Fantom Drives Logo are registered trademarks of BNL Technologies Inc Macintosh MacOS and the MacOS logo are trademarks of Apple Computer Inc Microsoft Windows and the Windows logo are registered trademarks of Microsoft Corporation All other names and logos are property of their respective owners Copyright 1999 2012 Fantom Drives All rights reserved This publication may not be reproduced stored in a retrieval system or transmitted in any form or by any means in whole or in part without the prior written consent of Fantom Drives 20525 Manhattan Place Torrance CA 90501 QuickStart Installation Guide Me egaDisk Black USB 3 0 eSATA External Hard Drive 2 ee ntee L DOO AAR f a 2 ene ete Thank you for choosing Fantom Drives Your Fantom Drives G Force Megadisk has been built to the highest standard of quality and workmanship and when used according to the instructions in this guide will provide years of trouble free operation We at Fantom Drives take great p
8. ing so will void the warranty e DO NOT use a third party AC adapter or power cord Doing so may damage the drive and void the warranty e DO NOT bump jar or drop the drive as this may damage it and or result in loss of data e DO NOT disconnect any cables while the drive is powered on without first properly dismounting the device via your operating system doing so can result in data loss and possible damage e DO NOT set any liquids or beverages on the drive as they may damage the internal electronics e Fantom Drives highly recommends that you regularly back up the files stored on your Fantom Drives external hard drive Fantom Drives is not responsible for any data loss nor will Fantom Drives perform any recovery of lost data or files Q I m having trouble seeing my disk when connected via eSATA A eSATA host connections require the SATA host bus to support and have AHCI mode enabled and active Additionally the eSATA cable must be a proper shielded cable 1M or less in length with a blade depth the recessed plug of the cable of 1cm some host bus adapters have built in RAID functionality and must be configured before the disks will appear to the host computer For these cases the eSATA controller will have either a BIOS utility or a software RAID configuration utility that will need to be configured prior to use Please consult your eSATA host bus adapter documentation for more information FAQs for Mac Users Q Why
9. inserted one way Be sure to insert the plugs properly or you may damage the drive and void the warranty USB Connect the square USB connector type B of the included USB 3 0 cable to the square USB plug on the GForce3 Connect and rectangular end to a free USB port on your computer eSATA Connect an eSATA cable to a free eSATA port on your computer If your computer does not have USB 3 0 ports and or eSATA ports you may purchase an expansion card for your computer Contact your authorized Fantom Drives reseller for further details 3 Flip the power switch located on the back of the G Force to the ON position labelled Once the drive is powered up your computer should recognize it and the drive will be ready to format Troubleshooting Frequently Asked Questions FAQs General Questions Q bought a SOOGB drive but my computer is showing 465GB Where is the missing capacity A Hard drive manufacturers market drives in terms of decimal base 10 capacity In decimal notation one megabyte MB is equal to 1 000 000 bytes and one Gigabyte GB is equal to 1 Q00 000 000 bytes Many operating systems use the binary base 2 numbering system to describe disk capacity In the binary numbering system one megabyte is equal to 1 048 576 bytes and one gigabyte is equal to 1 0 3 41 824 bytes simply put decimal and binary translates to the same amount of storage capacity Q Is my external hard drive bootab
10. is my drive asking me to format it It was already formatted and it contains data A1 Run a disk repair utility on the drive A2 Perform permission repair on your system drive Open the disk utility located in Applications Utilities Disk Utility app Select your system drive usually the first disk listed and click Repair Disk Permissions in the First Aid Tab A3 Restart your computer As soon as the bootup chime sounds press and hold down the option command p r key combination to reset the PRAM Release the keys when the chime sounds a second time Please refer to your Mac manual for more information on these procedures Q My computer does not recognize the drive A Check to make sure that all of your connections are secure and that the power switch is in the ON position Then check if your External Hard drive is listed in the Apple System Profiler If the problem persists verify that the appropriate port used is functioning Q I m trying to copy files to from FAT32 volumes or network shares and it keeps failing A FAT32 HFS and other file system formats allow different standards of filename length or use of special characters Rename the offending file s and try the operation again 11 Q Can leave my G Force Megadisk Black on all the time or should turn it off when not in use A The GForce Megadisk Black is meant to be left on but does not add any limitations on being turned off Drive reliability is
11. le A Yes As long as your host hardware and operating system support booting from eSATA or USB Refer to your computer s documentation for more information Q My drive was working fine yesterday but now its gone A The disk may have been shut down without being dismounted or may have failed If you do not hear and feel the drive spin up when you connect the power the drive will need to be replaced If you verify that the computer input and the drive data cable are working you may be able to repair or recover the data with your computer s disk repair utility or a third party utility If your disk repair utility cannot repair or see the disk the drive has failed and will need to be replaced If data recovery is desired please contact an established professional data recovery firm For a checklist of what qualities you might seek see www drivesavers com why_drivesavers index html or www ontrack com services 10 How to Safely Dismount and Turn Off Your G Force Megadisk Black When a device such as a hard drive is mounted the computer sees the device and is able to communicate with it When you dismount a device the computer will commit any outstanding I O and no longer recognizes the disk preparing the disk to be disconnected from the computer in an orderly fashion Never turn off or unplug a hard drive without dismounting tt first Doing so could cause data on the drive to be lost or damaged How to safely dismount and
12. ng MacOS Extended Format FAQs for PC Users Q My computer does not recognize the drive A Make sure all of your connections are secure If you have an add on card make sure it is working properly and or update the driver Also make sure you have all the latest updates for your Windows installation Q formatted my hard disk under Windows XP but my Vista machine does not allow me to delete or modify files on the drive A Windows Vista and XP handle file permissions differently In Windows XP the default user group has full permissions to every volume whereas in Vista they do not To fix this condition you need to grant the users group modify privileges to the drive 1 Right click the drive letter in Explorer and select properties 2 Click the security tab 3 Click Edit You will be asked to enter your administrator password 4 Select Users and check the Modify box 9 Click OK Q Where are the drivers for my operating system A Windows 2000 and newer already include all the necessary drivers There are no drivers available for Windows NT or 98 Q When I leave my computer idle for a while my drive won t work properly A The most likely cause is that your computer is going into sleep mode The immediate solution is to shut down your computer and turn off the drive and then restart your computer Once your computer is completely booted up turn on the drive You should see the drive in the Windows Explorer To prev
13. nostic values including any detected failures This diagostic method S M A R T Self Monitoring Analysis and Reporting Technology is a monitoring system for computer hard disk drives to detect and report on various indicators of reliability in the hope of anticipating failures SMART data can be accessed and used for active testing using a SMART diagnostic program There are numerous SMART monitoring tools available we recommend the following Smartmontools http 7 7smartmontools sourceforae net HDDScan Windows http 7 hddscan com SMARTreporter Mac http 7 www corecode at smartreporter For more information about SMART and its values please see http 7 en wikipedia org wiki S M A R T Fantom Drives G Forceo Hard Disk at a Glance Disk Activity Power Indicator Light Y Power Switch eSATA port Security Lock Slot USB 3 0 port t 2 og a a Y D AC Adapter Port oCo DC IN 12V 2A COMPLIANT 2002 95 EC Connecting the drive to Your Computer 1 Plug the AC adapter cord into the power port on the back of the drive The plug should not require much effort to insert If the plug will not go in do not force it the plug is probably upside down Rotate the plug and try again Incorrectly inserting the plug could damage the drive and void the warranty Plug the other end into an AC outlet 2 Connect the appropriate cable to your host eSATA and USB plugs are shaped so they can only be properly
14. ride in bringing personal satisfaction to each of our customers Your Fantom Drives disk drive is compatible with all USB capable Apple Macintosh computers running Apple Mac OS 10 4 or greater and PC Compatible computers running Microsoft Windows Vista Seven 8 and Windows Server 2003 2008 Contents Parts amp Accessories LISt cccc cece cence enna ees 2 System Requirements ccccc cece cece eens ee eenees 2 PPEGAULIONS esc scacvcnceenesney denne Maiweeeisensen evens deaneeramdeenend 3 Fantom Drives GreenDrive at a Glance 4 Connecting the drive to Your Computer E Formatting Your Fantom Drives External Hard drive 6 Formatting the drive in Mac OS X cece cece eee ee ee eee ees 6 Formatting the drive in Windows cccce cece ee eee ees 7 Optimizing Windows Caching Algorithm 3 How to safely dismount and turn off your Fantom Drives External Hard drive 9 Troubleshooting Frequently Asked Questions FAQ 10 Contact Information cc ccc eee e cece eee e eee es BC Q do not see my drive listed in the My Computer window but it does appear in the Device Manager list A Right click on My Computer Select Manage in the pop up menu In the Computer Management window and navigate to Storage gt Disk Management In the Disk Management window
15. turn off the drive with the computer running Mac Users Drag the icon for the External Hard drive to the Trash The drive will dismount and you can then safely turn if off You may then unplug the power cord and data cable if you want to disconnect the drive PC Users Left click on the hot plug icon in your system tray located on the bottom right of your screen You will receive the alert message Safely Remove followed by the drive description and drive letter for the device eSATA If the a icon does not appear it means that the current installed driver for your eSATA host bus adapter does not support hot plugging this may be due to a hardware limitation or simply that this feature is missing from the driver installed Check with your eSATA host bus adapter vendor for updated drivers Left click on the appropriate device with the drive letter matching the one used by the External Hard drive After a few seconds Windows will give you a message that it is safe to remove the device Formatting Your Drive The G Force Megadisk Black comes preformatted at the factory with the NTFS file system the native file system for Windows Linux and MacOSX hosts require a third party driver such as NTFS 3G to achieve full read write capability with NTFS volumes If you intend to use this drive exclusively on MacOSX it is advised to reformat your disk with the HFS Mac Extended file system Formatting a hard drive erases
16. ws Vista and 7 optimize caching for quick removal As a result Windows XP appears to have faster access to external disks but at a greater risk of data corruption and loss To change Windows caching algorithm open the disk management console as described on page 8 on MICRONET FANTOM DRIVE IEEE 1394 SBP2 Device Properties 9 2 your system drive A list of lumes Driver Detais the attached drives and ee their respective volumes Optimize for quick removal will appear Right click on a A SAS icon the Fantom external disk ieee in the disk list and select This setting enables write caching in Windows to improve disk performance To disconnect this device from the computer click properties Select the the Safely Remove Hardware icon in the taskbar notification area Policies Tab near the top Z Enable write caching on the disk This setting improves disk performance but a power outage or left of the window and equipment failure might result in data loss or coruption click your desired v Grabie advanced petomance optimization level press ee ee OK when finished and you increases the rish of f the disk loses power may close the disk management applet J Disk 3 Unknown 4657 34 GB 4657 34 GE Not Initialized Unallocate eee eee Optimizing for performance can greatly enhance the throughput of your disk but is much more vulnerable to data loss Make sure to have appropriat
17. you should see a list of available storage devices Look for the disk that has a capacity closest to your Fantom Drives unit and right click on the corrolating right hand box In the pop up menu that appears select Delete Partition The description will change to say Online amp Unallocated Right click on the box and select Create New Partition in the pop up menu When the Partition Wizard appears select Primary Partition and click Next Click Next in the next dialog selecting the default value for the drive You will then see a drive letter you can change this drive letter if you wish click Next You will then be asked to format the drive Q After connected the drive to my PC I got the following alert message HI SPEED USB Device Plugged into non HI SPEED USB Hub What does this mean A This alert message will appear if you plugged the drive into a USB port that only supports USB 1 1 or 2 0 This is fine except your drive will operate at the nominal host connection speed instead of USB 3 0 If an issue cannot be resolved by using our FAQ please contact Technical Support via the Fantom Drives support site at http 7 www Fantomdrives com helpdesk 14 13 Q have a FAT32 disk and when try to copy a large file I get an error saying there is not enough room on the drive have lots of free space A FAT32 only allows files up to 4GB in size To copy larger files please reformat the volume usi

Fantom Drives 3TB G-Force USB 3.0

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