DELL Inspiron 3551
Contents
1. A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Post requisites Replace the display bezel Replace the display assembly Replace the system board Replace the palm rest Replace the keyboard Replace the wireless card Replace the memory modules Follow the procedure from step 3 to step 5 in Replacing the hard drive Replace the base panel 10 Replace the battery OANA UO RWYD HP Procedure 1 Connect the camera cable to the camera 2 Align the camera to the alignment posts on the display back cover and snap the camera in place 86 Removing the display hinges A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites K NOTE These instructions are applicable only for laptops with a non touchscreen display Remove the battery Remove the b2. eae d eia ne ti 66 Postsregulsites eee etate uta eue 66 Removing the far rotten niinus 67 Prerequisite Sainan cet e ted eb noe bie e ome 67 Procedure cnet ec e d EE CIR Ets 68 Replacing the fa sion aen tina toxin riot oav T adaa ave Cac 69 Proced tes niche depo tetigere eO DRE On t fede qs 69 POSt Tequlsites uc eee teta tate e 69 Removing the display assembly 70 Pr r dulsitess cuts Do Gom em otn deu M i YR UU 70 Proced re tet Rote et t enim e e e eet re d eitis 70 Replacing the display assembly 73 Proced te 5 eee epe RP de hea GA a ee 73 Post fedqulisites i c to epa opa a ea eal aea aq e RR Ce pce d 73 Removing the power adapter port 74 Pi requisitess sm o derrota demit ea eaten ene ee BE 74 Procedure o eee we c hee adi d ee ce i E de 74 Replacing the power adapter port 76 Procedure sitet been etin eee Pitt ttt Pre etus ul tats 76 PoSt r qulsites uetus ectetuer tee dee eee eee eta 76 Removing the display bezel eeeeeseeeess 77 Preredqulsitess emu teneor arbem hee dt ort en 77 Proced re t oio nito een Oe CEPR HO PLANER pre nra Ki ctu 78 Replacing the display bezel sess 79 Procedute cit eee eoe teer ett tere 79 Postsredulsites duit auta eh Hid e P EET d ute 79 Removing t
3. A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base panel Procedure 1 Disconnect the antenna cables from the wireless card 2 Remove the screw that secures the wireless card to the system board 26 3 Lift the wireless card and then slide and remove it from the system board 1 antenna cables 2 2 wireless card 3 screw 4 notch 5 tab 27 Replacing the wireless card A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure A CAUTION To avoid damage to the wireless card do not place any cables under it 1 Align the notch on the wireless card with the tab on the wireless card slot and slide the card into the slot 2 Replace the screw that secures the wireless card to the system board 3 Connect the ante
4. drive assembly 2 interposer 19 5 Remove the screws that secure the hard drive bracket to the hard drive and lift the hard drive bracket off the hard drive 1 screws 4 2 hard drive bracket 3 hard drive 20 Replacing the hard drive A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive Procedure Place the hard drive bracket over the hard drive and align the screw holes on the hard drive bracket with the screw holes on the hard drive 2 Replace the screws that secure the hard drive bracket to the hard drive 3 Slide the hard drive assembly in the computer base and align the screw holes on the hard drive assembly with the screw holes on the computer base 4 Connect the hard drive cable to the hard drive 5 Replace the screws that secure the hard drive assembly to the computer base Post requisites 1 Replace the base panel 2 Replace the battery 21 Removing the memory modules A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the
5. get information and help on Dell products and services using these online self help resources Self Help Information Accessing Windows Help Information about Dell products and services Troubleshooting information user manuals setup instructions product specifications technical help blogs drivers software updates and so on Information about Microsoft Windows 8 1 Information about Microsoft Windows 7 Learn about your operating system setting up and using your computer data backup diagnostics and so on Contacting Dell Self Help Options Windows 8 1 Open the Search charm type Help and Support in the search box and press Enter Windows 7 Click Start Help and Support See dell com See dell com support See dell com windows8 Click Start All Programs Dell Help Documentation See Me and My Dell at dell com support manuals To contact Dell for sales technical support or customer service issues see dell com contactdell NOTE Availability varies by country and product and some services may not be available in your country 91 92 NOTE If you do not have an active internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog
6. procedure from step 2 to step 6 in Replacing the palm rest 5 Replace the keyboard 6 Replace the wireless card 7 Replace the memory modules 8 Follow the procedure from step 3 to step 5 in Replacing the hard drive 9 Replace the base panel 10 Replace the battery 83 Removing the camera A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites K NOTE These instructions are applicable only for laptops with a non touchscreen display Remove the battery Remove the base panel Follow the procedure from step 1 to step 3 in Removing the hard drive Remove the memory modules Remove the wireless card Remove the keyboard Follow the procedure from step 1 to step 8 in Removing the palm rest ANA UA BRWYDY PB Follow the procedure from step 1 to step 8 in Removing the system board 9 Remove the display assembly 10 Remove the display bezel Procedure 1 Using a plastic scribe gently pry the camera off the display back cover 84 2 Disconnect the camera cable from the camera 1 camera cable 2 plastic scribe 3 camera 85 Replacing the camera
7. steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the battery 2 Remove the base panel Procedure 1 Using your fingertips pry apart the securing clips on each end of the memory module slot until the memory module pops up 22 2 Slide and remove the memory module from the memory module slot 1 securing clips 2 memory module 25 Replacing the memory modules A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Post requisites 1 Replace the base panel 2 Replace the battery Procedure 1 Align the notch on the memory module with the tab on the memory module slot 24 2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place NOTE If you do not hear the click remove the memory module and reinstall it 1 notch 2 memory module 3 securing clips 4 tab 25 Removing the wireless card
8. the touch pad to the palm rest 41 5 Liftthe touch pad off the palm rest 1 touch pad 2 palmrest 42 Replacing the touch pad A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the tabs on the touch pad into the slots on the palm rest 2 Adhere the tape that secures the touch pad to the palm rest 3 Align the screw holes on the touch pad bracket with the screw holes on the palm rest 4 Replace the screws that secure the touch pad bracket to the palm rest 5 Adhere the tape over the touch pad bracket Post requisites 1 Replace the palm rest 2 Replace the keyboard 3 Follow the procedure from step 4 to step 6 in Replacing the hard drive 4 Replace the base panel 5 Replace the battery 43 Removing the power button board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell
9. Inspiron 15 5000 Series Service Manual Computer Model Inspiron 15 3551 Regulatory Model P47F Regulatory Type P47F002 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2015 01 Rev AOO Contents Before working inside your compulter 9 Before youDedln oc an ra vete hne ce e 9 Safety Instructions cse dien Hb DE Dee cts d eo ette a Cro M o Coe 9 Recommended tools eet e ette nee Mere pado ranas ed 10 After working inside your computer 12 Removing the battery 15 PrOCedUre eae teo descri deed oes ete ee is Pa eins 15 Replacing the Battery iiisieiiseciscecscsscssaatssassecasseasavesaevecaceraeera 14 Proced tezi tete ote beret to Paene Ped ec at beer need tad 14 Removing the base paneL
10. To avoid damaging the computer ensure that the work surface is flat and clean CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts gt gt D CAUTION You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team Damage due to servicing that is not authorized by Dell is not covered by your warranty See the safety instructions that shipped with the product or at dell com regulatory_compliance AN CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components JN CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs or thumb screws that you must disengage before disconnecting the cable When disconnecting cables keep them evenly aligned to avoid bending any connector pins When connecting cables ensure that the ports and connectors are correctly oriented and aligned A CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device CAUTION Press and eject any installed card from the media card reader Recommended tools The
11. UN 56 6 Liftthe latch and disconnect the l O board cable from the system board 1 power adapter port cable 2 tape 3 display cable 4 latch 5 system board 6 l O board cable 7 Remove the screw that secures the system board to the computer base 57 8 Lift the system board off the computer base 1 system board 2 computer base screw 9 Remove the coin cell battery 10 Remove the heat sink 58 Replacing the system board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the BIOS setup program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board Procedure 1 Replace the heat sink 2 Replace the coin cell battery CAUTION To avoid damaging the system board ensure that no cables are placed under it 3 Align the screw hole on the system board with the screw hole on the computer base and place the system board on the computer
12. acing the keyboard A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the keyboard cable into the system board slot and press down on the latch to secure the cable 2 Carefully turn the keyboard over slide the tabs on the keyboard into the slots on the palm rest and snap the keyboard into place 3 Close the display and turn the computer over Post requisites Replace the battery 32 Removing the palm rest A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Remove the base panel Follow the procedure from step 1 to step 3 in Removing the hard drive hWDN BF Remove the keyboard Procedure 1 Liftthe latch and disconnect the touch pad cable from the system board 2 Liftthe latch and disconnect the power button
13. ard drive 7 Replace the battery 8 Replace the base panel 66 Removing the fan A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Remove the base panel Follow the procedure from step 1 to step 3 in Removing the hard drive Remove the memory modules Remove the wireless card Remove the keyboard Follow the procedure from step 1 to step 8 in Removing the palm rest eo oU BRWYD HG Follow the procedure from step 1 to step 8 in Removing the system board io Remove the heat sink 67 Procedure 1 Remove the screws that secure the fan to the heat sink 1 screws 4 2 cooling assembly 2 Turn the cooling assembly over 3 Liftthe fan off the heat sink 1 fan 2 heatsink 68 Replacing the fan A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance h
14. ase panel Follow the procedure from step 1 to step 3 in Removing the hard drive Remove the memory modules Remove the wireless card Remove the keyboard Follow the procedure from step 1 to step 8 in Removing the palm rest ANA UN BRWYDY PB Follow the procedure from step 1 to step 8 in Removing the system board 9 Remove the display assembly 10 Remove the display panel 11 Remove the display bezel Procedure 1 Remove the screws that secure the display hinges to the display back cover 87 2 Release the hinges from the latches and lift the display hinges off the display back cover 1 screws 6 2 latches 2 display hinges 2 4 display back cover 88 Replacing the display hinges A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the hinges under the latches on the display back cover 2 Align the screw holes on the display hinges with the screw holes on the display back cover 3 Replace the screws that secure the display hinges to the display back cover Post requisites Replace the display bezel Replace the display panel Replac
15. assembly off the system board Remove the fan 65 Replacing the heat sink A A Ea WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Incorrect alignment of the heat sink can cause damage to the system board and processor NOTE The original thermal grease can be reused if the original system board and heat sink are reinstalled together If either the system board or the heat sink is replaced use the thermal pad provided in the kit to ensure that thermal conductivity is achieved Procedure 1 Replace the fan 2 Align the screws on the cooling assembly with the screw holes on the system board 3 In sequential order as indicated on the heat sink tighten the captive screws that secure the cooling assembly to the system board 4 Connect the fan cable to the system board Post requisites 1 Follow the procedure from step 5 to step 10 in Replacing the system board 2 Follow the procedure from step 2 to step 6 in Replacing the palm rest 3 Replace the keyboard 4 Replace the wireless card 5 Replace the memory modules 6 Follow the procedure from step 3 to step 5 in Replacing the h
16. base 4 Replace the screw that secures the system board to the computer base 5 Connect the power adapter port cable to the system board 6 Slide the display cable into the connector on the system board and press down the latch to secure the cable 7 Adhere the tape that secures the display cable to the system board 8 Slide the l O board cable into the connector on the system board and press down the latch to secure the cable 9 Close the display and turn the computer over 10 Connect the speaker cable to the system board 59 Post requisites Follow the procedure from step 2 to step 6 in Replacing the palm rest Replace the keyboard Replace the wireless card Replace the memory modules Follow the procedure from step 3 to step 5 in Replacing the hard drive Replace the battery Replace the base panel N Ou 3 UN HL 60 Removing the coin cell battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A CAUTION Removing the coin cell battery resets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery Prerequisites Remov
17. cable from the system board 33 3 Remove the screws that secure the palm rest assembly to the computer base 1 power button cable 2 screws 7 palm rest assembly 4 touch pad cable 5 latch 4 Close the display and turn the computer over 34 5 Remove the screws that secure the palm rest assembly to the computer base v 1 computer base 2 screws 10 35 6 Slightly open the computer base and using a plastic scribe pry the palm rest assembly downwards off the computer base 1 computer base 2 palm rest assembly plastic scribe 7 Turn the computer over and open the display 56 8 9 Lift the palm rest off the computer base 1 palmrest 2 computer base Follow the procedure from step 1 to step 5 in Removing the touch pad 37 Replacing the palm rest A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Follow the procedure from step 1 to step 5 in Replacing the touch pad 2 Align the screw holes on the palm rest with the screw holes on the computer base and snap the palm rest into place 3 Replace the screws that secure the palm rest
18. com regulatory_compliance Prerequisites Remove the battery Remove the base panel Follow the procedure from step 1 to step 3 in Removing the hard drive Remove the keyboard Follow the procedure from step 1 to step 8 in Removing the palm rest a pWDN H H 44 Procedure Slide the power button board cable through the slot on the palm rest 1 power button board cable 2 slot palm rest Turn the palm rest over Remove the screw that secures the power button board to the palm rest Slide out the power button board from the tab on the palm rest 45 5 Liftthe power button board along with its cable off the palm rest 1 screw 2 power button board power button board cable 46 Replacing the power button board AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory compliance Procedure Slide the power button board under the tab on the palm rest and align the screw hole on the power button board with the screw hole on the palm rest 2 Replace the screw that secures the power button board to the palm rest 3 Slide the power button board cable through the slot o
19. e the battery Remove the base panel Follow the procedure from step 1 to step 3 in Removing the hard drive Remove the memory modules Remove the wireless card Remove the keyboard Follow the procedure from step 1 to step 8 in Removing the palm rest ON A UM 30 mN H Follow the procedure from step 1 to step 8 in Removing the system board Procedure Using a plastic scribe gently pry the coin cell battery out of the battery socket on the system board 61 1 3 62 plastic scribe coin cell battery 2 system board Replacing the coin cell battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure With the positive side facing up snap the coin cell battery into the battery socket on the system board Post requisites 1 Follow the procedure from step 3 to step 10 in Replacing the system board Replace the palm rest Replace the keyboard Replace the wireless card Replace the memory modules Follow the procedure from step 3 to step 5 in Replacing the hard drive Replace the battery Replace the base panel AN A Ui d Nx 63 Removing
20. e the display assembly Follow the procedure from step 3 to step 10 in Replacing the system board hWDN FB Follow the procedure from step 2 to step 6 in Replacing the palm rest Replace the keyboard Replace the memory modules 5 6 7 Replace the wireless card 8 9 Follow the procedure from step 3 to step 5 in Replacing the hard drive 10 Replace the base panel 11 Replace the battery 89 Flashing the BIOS You may need to flash update the BIOS when an update is available or when you replace the system board To flash the BIOS 1 2 3 90 Turn on the computer Go to dell com support Click Product Support enter the Service Tag of your laptop and click Submit NOTE If you do not have the Service Tag use the auto detect feature or manually browse for your computer model Click Drivers amp downloads Scroll down to Or show me all available drivers for and select BIOS from the Category drop down list NOTE In the Change OS drop down list select the operating system installed on your computer Expand BIOS to view the available BIOS files Click Download File to download the latest version of the BIOS for your computer Save the file and once the download is complete navigate to the folder where you saved the BIOS update file Double click the BIOS update file icon and follow the instructions on the screen Getting help and contacting Dell Self help resources You can
21. e the display panel to the display back cover 80 2 Turn the display panel over 1 screws 4 2 display panel display back cover 3 Peelthe tape that secures the display cable to the display back cover 4 Liftthe latch and disconnect the display cable from the display back cover 81 5 Liftthe display panel off the display back cover 1 1 display panel 2 display cable latch 4 tape 82 Replacing the display panel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Slide the display cable into the connector on the display back cover and press down the latch to secure the cable 2 Adhere the tape that secures the display cable to the display back cover 3 Turn the display panel over and place it on the display back cover 4 Align the screw holes on the display panel with the screw holes on the display back cover 5 Replace the screws that secure the display panel to the display back cover Post requisites 1 Replace the display bezel 2 Replace the display assembly 3 Follow the procedure from step 3 to step 10 in Replacing the system board 4 Follow the
22. el into place Post requisites N e OANA UN RW Replace the display assembly Follow the procedure from step 3 to step 10 in Replacing the system board Follow the procedure from step 2 to step 6 in Replacing the palm rest Replace the keyboard Replace the wireless card Replace the memory modules Follow the procedure from step 3 to step 5 in Replacing the hard drive Replace the base panel Replace the battery 79 Removing the display panel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites K NOTE These instructions are applicable only for laptops with a non touch screen display Remove the battery Remove the base panel Follow the procedure from step 1 to step 3 in Removing the hard drive Remove the memory modules Remove the wireless card Remove the keyboard Follow the procedure from step 1 to step 8 in Removing the palm rest ANA UA BRWYDY PB Follow the procedure from step 1 to step 8 in Removing the system board 9 Remove the display assembly 10 Remove the display bezel Procedure 1 Remove the screws that secur
23. eplacing the speakers eese 51 Procedure m ER 51 PostsredulsiteS eite ete e bet m tete Medo bx ether 51 Removing the I O board sees 52 Prerequisites wc oo cL e micat tele ce eek d cad cba Patol see 52 Procedures iere onto ederet rite ees 52 Replacing the I O board eese 54 PIOCeQUE enc matita d eeogeri pedali pbi tete do PT SUL ride Fer Rue hey Pee da 54 Post Tedulsites ioter oett tte e teni ens 54 Removing the system board eee 55 Prerequisites e ea e eter eei Pete deed be bue ede Pet VG 55 Proced re iet re Ree eet s tentent e e eet e oll tee egt d 56 Replacing the system board sess 59 Ptoced te ne epe pU DEB EE ode ab EA 59 Postsrequisitesc eom dr RERO RR IRR RN 60 Removing the coin cell battery seessss 61 PREREQUISITES 3 00 sioe RC repete ate me 61 Procedure co eee ee ree e head t ree e i dn 61 Replacing the coin cell battery 63 Procedure iiit tbi etus e e pen e om rete ed mte eto 65 Post redulsites 5 E sesso eei S LEM LU AD AM s 65 Removing the heat sink eere 64 Preredquisites ts tent e ER TERR OE Ie dete mentees naan UE 64 Procedute t ctetu at vt be ame IR DETUR HUE ben ett on 64 Replacing the heat sink eene 66 Procedure or
24. eroe e Renee me etu mi a e en 29 Procedute t usce dioe d ubt vt be ame IR TESTE Hb cares bon e en 29 Replacing the keyboard eese 32 Procedure c ea bte ee nci te tei cres 32 Postsrequlisites en teet tout A dm ub er e utut 32 Removing the palm rest eese 33 Pr requisites 4s moerore Tant motos leen aide ca or coa end 33 IeseUwM T EE 33 Replacing the palm rest eese 358 Proced res ecommerce de td n bt am bns 58 POSt Tequlsites eter ree md tte dta pa ede 58 Removing the touch pad eene 39 Prer dulsites costo oor ed th m tetera US 59 Proced re siet re Rote e etm rete e e eet Pe d i e re edes 40 Replacing the touch pad esee 43 PROCCOUIC theese EE 43 Post fedqulisites i ce a paa erga eng aea a qe i Ce px HER 43 Removing the power button board 44 PREVEQUISILES sm N conte tds eet destra is e AE RW R IS oe noi ees IET E 44 PIfere e Ui d 45 Replacing the power button board 47 Procedure sitit etos rates reete otn b i eds re teret ettet 47 POSt LrEQUISITCS cccccecccccssesseesseesseesseeseecseccseccseecseessescseecstesstessecsseceecseesseesses 47 Removing the speakers eere 48 Preredquisites sectae eni peso vro tei mes 48 Procedulte te weed dtp bete me RT EU T ec atf 49 R
25. esses 15 Prerequisites cuoc d or ir e E DR URGE peus 15 Proced fGi sse deride aloes Aon Meee itn e e at tee d dr 15 Replacing the base panel esses 16 Procedure NR RETE COT LLL 16 Post requisites oce ec e uet o i ooa 16 Removing the hard drive eeeeeeeeeeeee 17 Prerequisites oed yn i Music tie eese T UAR cere eee 17 ProCedules s oer es EE A es odis deir tete MU DATES LOAD AR SAS MALO 17 Replacing the hard drive eene 21 Procedures musco d eese e ed t eer ec d ety dr ce tee dint 21 POSE r QUulSit s i a eoe i eb IRE Lees eb Las nens ten 21 Removing the memory modules esses 22 Prer dulsitess ioa LED ta Gite T etti ir estu tede entes 22 Procedure reet eee erm e ie ee ut re eges 22 Replacing the memory modules 24 Postsr quisit s x verno Nen delve ite CE POR ere boda dre 24 Proc durezses m tp oa i a NUM aito 24 Removing the wireless card suus 26 Pr requisites c nonet cte E Rb e e TR ERES 26 Procedures e ee eh ree et ehe Re i ae ru 26 Replacing the wireless card sess 28 Procedure bien Dto etg om Mb cen Pres eed m Een inten es 28 PosSt redulsites 5 4 cider essc A SA LU D ADM kB AA 28 Removing the keyboard eene 29 Prerequisites ten
26. fety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure BhWDN He Using the alignment posts align and place the speakers on the palm rest Route the speaker cable through the routing guides on the palm rest Turn the computer over Slide the speaker cable through the slot on the computer base and connect the speaker cable to the system board Post requisites U A UNUNEB Follow the procedure from step 2 to step 6 in Replacing the palm rest Replace the keyboard Follow the procedure from step 3 to step 5 in Replacing the hard drive Replace the base panel Replace the battery 51 Removing the I O board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Remove the base panel Follow the procedure from step 1 to step 3 in Removing the hard drive Remove the keyboard Follow
27. he display paneLl sess 80 Prerequisites wc aout eo mht ore m e iet eost Mb ls et Ando tla 80 Procedure cipe peace eade EE 80 Replacing the display paneL suus 83 Procedure sesno En CEDAR TEUER 83 P st red isiteS ra aenea a a eed efie dt dete T 83 Removing the Carmera ssccssccseeseneessseseessneensecsnessenenseeenes 84 Pr r dulsites uide obe ote det n m emet b Hd d 84 Proced re street ee t eter e e e eet rol e tees 84 Replacing the camera esee 86 Postsrequiisites 5 cse nob oe ERE RIO PHA EOD Ha RS 86 Proeed rez iussa DEDERE C ERE ee 86 Removing the display hinges esses 87 Pr requisites c coo cre teeth tee rebat ee EEST 87 Procedure ce eese e e ehe e hd e i dero 87 Replacing the display hinges ssssuss 89 Procedure meeten e Meat tiie ih setae lebih a t od Ye LU ILU deett ha tet 89 Postsreduisites 2 ipao oe SR Lo d 89 Flashing the BIOS iiiiie neret ritos ias emos gare era ues 90 Getting help and contacting DelL 91 Self h lp r amp sources uiucee edades lere e De Here te ei ec dedo 91 Contacting Dell rnit re ect e e Ob cee le P e i iere t d letus 91 Before working inside your computer A CAUTION To avoid damaging the components and cards handle them by their edges and avoid touc
28. hing pins and contacts K NOTE The images in this document may differ from your computer depending on the configuration you ordered Before you begin 1 Saveand close all open files and exit all open applications 2 Shut down your computer Windows 8 1 On the Start screen click or tap the power icon o M Shut down Windows 7 Click or tap Start Shut down NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions 3 Disconnect your computer and all attached devices from their electrical outlets 4 Disconnect all cables such as telephone cables network cables and so on from your computer 5 Disconnect all attached devices and peripherals such as keyboard mouse monitor and so on from your computer 6 Remove any media card and optical disc from your computer if applicable Safety instructions Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety A WARNING Before working inside your computer read the safety information that shipped with your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A WARNING Disconnect all power sources before opening the computer cover or panels After you finish working inside the computer replace all covers panels and screws before connecting to the power source CAUTION
29. llow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the BIOS setup program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect them correctly after you replace the system board Prerequisites NOU 3 UN HL Remove the battery Remove the base panel Follow the procedure from step 1 to step 3 in Removing the hard drive Remove the memory modules Remove the wireless card Remove the keyboard Follow the procedure from step 1 to step 8 in Removing the palm rest 55 Procedure 1 Disconnect the speaker cable from the system board 1 speaker cable 2 slot Turn the computer over and open the display as far as possible Peel the tape that secures the display cable to the system board Lift the latch and disconnect the display cable from the system board Disconnect the power adapter port cable from the system board A
30. n the palm rest Post requisites 1 Follow the procedure from step 2 to step 6 in Replacing the palm rest 2 Replace the keyboard 3 Follow the procedure from step 4 to step 6 in Replacing the hard drive 4 Replace the base panel 5 Replace the battery 47 Removing the speakers A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Remove the base panel Follow the procedure from step 1 to step 3 in Removing the hard drive Remove the keyboard Follow the procedure from step 1 to step 8 in Removing the palm rest apbpWDN H 48 Procedure 1 Disconnect the speaker cable from the system board 1 speaker cable 2 Turn the computer over and open the display as far as possible 3 Note the speaker cable routing and remove the cable from the routing guides on the computer base 49 4 Slide the speaker cable through the slot on the computer base and lift the speakers along with the speaker cable off the computer base 1 speakers cable 2 speakers 2 50 Replacing the speakers A WARNING Before working inside your computer read the sa
31. ng inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites K NOTE These instructions are applicable only for laptops with a non touch screen display Remove the battery Remove the base panel Follow the procedure from step 1 to step 3 in Removing the hard drive Remove the memory modules Remove the wireless card Remove the keyboard Follow the procedure from step 1 to step 8 in Removing the palm rest ANA UA BRWYDY PB Follow the procedure from step 1 to step 8 in Removing the system board Remove the display assembly o 77 Procedure 1 Using your fingertips gently pry up the inner edges of the display bezel 1 display bezel 2 display panel 2 Liftthe display bezel off the display assembly 78 Replacing the display bezel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the display bezel with the display back cover and gently snap the display bez
32. nna cables to the wireless card The following table provides the antenna cable color scheme for the wireless card supported by your computer Connectors on the wireless card Antenna cable color Main white triangle White Auxiliary black triangle Black Post requisites 1 Replace the base panel 2 Replace the battery 28 Removing the keyboard A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Procedure 1 Turn the computer over and open the display as far as possible 29 50 Using a plastic scribe gently release the tabs that secure the keyboard to the palm rest assembly 1 1 tab 2 plastic scribe 3 keyboard 4 palm rest assembly Carefully turn the keyboard over and place it on the palm rest assembly 4 Liftthe latches and disconnect the keyboard cable and the keyboard backlight cable from the system board NOTE The keyboard backlight cable is present only if the laptop shipped with a backlit keyboard 1 latch 2 keyboard cable 3 keyboard 4 palm rest assembly 5 Liftthe keyboard along with the cables off the palm rest assembly 31 Repl
33. ollow the procedure from step 1 to step 8 in Removing the system board Procedure 1 Turn the computer over and open the display as far as possible 2 Note the antenna cable routing and remove the antenna cables from its routing guides on the computer base 70 3 Note the display cable routing and remove the cable from its routing guides on the computer base 1 display assembly 2 display cable 3 computer base 4 antenna cables 2 71 4 Remove the screws that secure the display hinges to the computer base 1 display assembly 2 screws 3 3 computer base 5 Carefully lift the display assembly off the computer base 72 Replacing the display assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the screw holes on the display hinges with the screw holes on the computer base 2 Replace the screws that secure the display hinges to the computer base 3 Route the display cable through its routing guides on the computer base 4 Route the antenna cables through its routing guides and slide the antenna cables through the slot on the computer base 5 Close the di
34. ome page at dell com regulatory_compliance Procedure 1 Place the fan on the heat sink 2 Adhere the tape that secures the fan to the heat sink 3 Turn the cooling assembly over 4 Replace the screws that secure the fan to the heat sink Post requisites 1 Follow the procedure from step 2 to step 4 in Replacing the heat sink N OANA UH BW Follow the procedure from step 3 to step 10 in Replacing the system board Follow the procedure from step 2 to step 6 in Replacing the palm rest Replace the keyboard Replace the wireless card Replace the memory modules Follow the procedure from step 3 to step 5 in Replacing the hard drive Replace the battery Replace the base panel 69 Removing the display assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Remove the base panel Follow the procedure from step 1 to step 3 in Removing the hard drive Remove the memory modules Remove the wireless card Remove the keyboard Follow the procedure from step 1 to step 8 in Removing the palm rest ON A UM BWYD BF F
35. procedures in this document may require the following tools 10 Philips screwdriver Plastic scribe 11 After working inside your computer A CAUTION Leaving stray or loose screws inside your computer may severely damage your computer 1 Replace all screws and ensure that no stray screws remain inside your computer 2 Connect any external devices peripherals and cables you removed before working on your computer 3 Replace any media cards discs and any other parts that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 12 Removing the battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Close the display and turn the computer over 2 Slide the battery release latch to the unlock position 3 Liftthe battery at an angle and remove the battery from the battery bay 1 battery 2 battery release latch 4 Turn the computer over open the display and press the power button for five seconds to ground the system board 15 Replacing the battery A WARNING Before wo
36. rking inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Slide the tabs on the battery into the slots on the battery bay and snap the battery into place K NOTE The battery release latch returns to the lock position if the battery is installed properly 14 Removing the base panel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Procedure 1 Remove the screws that secure the base panel to the computer base 2 Using your fingertips gently pry the base panel off the computer base 1 2 1 computer base 2 screws 2 base panel 15 Replacing the base panel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside
37. splay and turn the computer over Post requisites 1 Follow the procedure from step 3 to step 10 in Replacing the system board 2 Follow the procedure from step 2 to step 6 in Replacing the palm rest 3 Replace the keyboard 4 Replace the wireless card 5 Replace the memory modules 6 Follow the procedure from step 3 to step 5 in Replacing the hard drive 7 Replace the base panel 8 Replace the battery 73 Removing the power adapter port A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Remove the base panel Follow the procedure from step 1 to step 3 in Removing the hard drive Remove the memory modules Remove the wireless card Remove the keyboard Follow the procedure from step 1 to step 8 in Removing the palm rest ON AU BWYD H Follow the procedure from step 1 to step 8 in Removing the system board 9 Remove the display assembly Procedure 1 Note the power adapter port cable routing and remove the cable from its routing guides on the computer base 2 Remove the screw that secures the power adapter port to the comp
38. the heat sink AN A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance WARNING The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it CAUTION For maximum cooling of the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Prerequisites ON A HO BRWD BF Remove the battery Remove the base panel Follow the procedure from step 1 to step 3 in Removing the hard drive Remove the memory modules Remove the wireless card Remove the keyboard Follow the procedure from step 1 to step 8 in Removing the palm rest Follow the procedure from step 1 to step 8 in Removing the system board Procedure 1 2 64 Turn the system board over In sequential order as indicated on the heat sink loosen the captive screws that secure the cooling assembly to the system board 3 4 5 Disconnect the fan cable from the system board 1 cooling assembly 2 fan cable 3 system board 4 captive screws 4 Lift the cooling
39. the procedure from step 1 to step 8 in Removing the palm rest OU U0CN N H Procedure 1 Liftthe latch and disconnect the I O board cable from the I O board 2 Remove the screw that secures the I O board to the computer base 52 3 Lift the I O board off the computer base 1 screw latch 2 4 I O board O board cable 55 Replacing the I O board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the screw hole on the I O board with the screw hole on the computer base Replace the screw that secures the I O board to the computer base Slide the I O board cable into the connector on the I O board and press down the latch to secure the cable Post requisites oU U0m xN HP 54 Follow the procedure from step 2 to step 6 in Replacing the palm rest Replace the keyboard Follow the procedure from step 3 to step 5 in Replacing the hard drive Replace the base panel Replace the battery Removing the system board A Ea WARNING Before working inside your computer read the safety information that shipped with your computer and fo
40. to the computer base 4 Slide the touch pad cable and the power button cable into the respective connectors and press down on the latches to secure the cables 5 Turn the computer over 6 Replace the screws that secure the palm rest to the back cover Post requisites 1 Replace the keyboard 2 Follow the procedure from step 3 to step 5 in Replacing the hard drive 3 Replace the base panel 4 Replace the battery 38 Removing the touch pad A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the battery Remove the base panel Follow the procedure from step 1 to step 3 in Removing the hard drive Remove the keyboard Follow the procedure from step 1 to step 8 in Removing the palm rest apbpWDN H 39 Procedure 1 Peel the tape off the touch pad bracket 1 tape 2 touch pad bracket 3 palm rest 2 Remove the screws that secure the touch pad bracket to the touch pad 40 3 4 Lift the latch and disconnect the touch pad cable from touch pad 1 touch pad cable 2 latch screws 2 4 palm rest 5 touch pad bracket Peel off the tape that secures
41. uter base 74 3 Lift the power adapter port along with the power adapter port cable off the computer base 1 screw 2 computer base 3 power adapter port 4 power adapter port cable 75 Replacing the power adapter port A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the power adapter port into the slot on the computer base Connect the power adapter port cable to the system board 3 Route the power adapter port cable along its routing guides on the computer base Post requisites B Replace the display assembly Follow the procedure from step 3 to step 10 in Replacing the system board N Follow the procedure from step 2 to step 6 in Replacing the palm rest Replace the keyboard Replace the wireless card Replace the memory modules Follow the procedure from step 3 to step 5 in Replacing the hard drive Replace the base panel Replace the battery OANA NT RW 76 Removing the display bezel A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before worki
42. your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the tabs on the base panel into the slots on the computer base and snap the base panel into place 2 Replace the screws that secure the base panel to the computer base Post requisites Replace the battery 16 Removing the hard drive A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A CAUTION Hard drives are fragile Exercise care when handling the hard drive AN CAUTION To avoid data loss do not remove the hard drive while the computer is in sleep or on state Prerequisites 1 Remove the battery 2 Remove the base panel Procedure 1 Remove the screws that secure the hard drive assembly to the computer base 2 Lift the latch and disconnect the hard drive cable from the hard drive 17 3 Liftthe hard drive assembly off the computer base 1 screws 4 2 hard drive assembly 5 hard drive cable 4 latch 18 4 Disconnect the interposer from the hard drive 1 hard
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