DELL XPS 13
Contents
1. enne 32 Prerequisite Sainani de bue th m M T AM E 32 Procedure epe epo ndn eter ERE 32 Replacing the Coin Cell Battery 34 A haar setae LEE 34 Post Tredulsites ir tada deti ir 34 Removing the Battery Status Light Cable 35 Prerequisites 45 ut las 35 M rero ie rM 35 Replacing the Battery Status Light Cable 357 A M LEER 37 Post fedulisites i e or epa ea a eta eng aeg a qv ERR ai ERR 37 Removing the Touch Pad esses 38 PREREQUISITES c Sosa eae t WERE RE RERO 58 Procedure arer ae Aen eei em ihe b eec de 39 Replacing the Touch Pad sees 41 Procedure ihn tetuer ien n detnr n ed ec ge tei bett ets 41 Post TeQuisiteS ooooccnccnnocnnonnconcnonanenonononononononononn nooo nonnnnnnn non nne none nane nano nasa inns 41 Removing the I O Board Cable sss 42 Prerequisites sten meten rele craters fens ee xr e i E op eve d 42 A EE 42 Replacing the l O Board Cable s 44 Procedure on treten b ee OR huie t etur itn 44 Postsredulsites ca bis e ra R aiti o etu Meier ne 44 Removing the I O Board essen 45 Pr requisites et tl leant tnb Meh ae ta pads 45 Procedure tia diia Neate ed an 45 Replacing the I O Board sess 48 A b tec et eoe t i ts 42. 4 Liftthe keyboard off the palm rest assembly 1 keyboard 2 palm rest assembly 78 Replacing the Keyboard A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the screw holes on the keyboard with the screw holes on the palm rest assembly Replace the screws that secure the keyboard to the palm rest assembly Adhere the touch pad cable the O board cable and the keyboard controls board cable to the keyboard Slide the keyboard cable and the keyboard backlight cable into the keyboard controls board and press down on the latches to secure the cables Post requisites WN Oo 0 400 4 10 Replace the O board cable Replace the fan Follow the procedure from step 1 to step 8 in Replacing the System Board Replace the I O board Replace the heat sink Replace the coin cell battery Replace the speakers Replace the wireless card Replace the battery Replace the base cover 79 Removing the Palm Rest A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Insi
3. te m sran a Ad 16 Replacing the BatterY oococonccconccocococaconnocononancnonnncnnanrnnanenannnnnos 19 ProcedUr isset iet rettet IO 19 Post requisites me Nh AE ee toe n tese cene 19 Removing the Solid State Drive 20 Prerequisites 4 a ee ee eee 20 PrOCEC UES ti Merci ase A dist er cte risp rM Han A 20 Replacing the Solid State Drive 22 A O 22 POSt FEQUISILES ii acit A TIER A eb eee 22 Removing the Wireless Card esses 23 Prerrequisito eth ae t ie ere a 23 Procedure tr eet eer terme ti eed e bd ee ended 235 Replacing the Wireless Card esses 25 Proced tei teca EP eee monebat 25 POSt FEQUISILES sco E HERE EI ORE RE 25 Removing the Speakers eese 26 Pr requisites c on eae RO a RERUMS 26 Proced re e eh eie eim hp Red eicere 26 Replacing the Speakers eese 28 Procedure iie tu etg centi ei om ea d n nt ei ets 28 Post redulsites 5 trato ld ts lata dect dd SLM LU ED AME Le 28 Removing the Heat Sink esee 29 Prerequisites duse toro de tote m gie mtr epe veter 29 Procedure sese stub te tete met RT bett obe mG o 29 Replacing the Heat Sink asses sees see see ereer eee 31 A 31 Po st requisite Snai aaa aD o 31 Removing the Coin Cell Battery
4. 4 keyboard controls board cable 5 latches 4 6 keyboard controls board battery status light cable 4 Note the location of the keyboard controls board on the palm rest assembly 50 5 Using a plastic scribe pry up the keyboard controls board off the palm rest assembly 1 plastic scribe 2 keyboard controls board palm rest assembly 51 Replacing the Keyboard Controls Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Adhere the keyboard controls board to the palm rest assembly 2 Slide the keyboard backlight cable the keyboard cable the keyboard controls board cable and the battery status light cable into the keyboard controls board and press down the latches to secure cables 3 Adhere the tape that secures the keyboard controls board to the palm rest assembly 4 Adhere the tape that secures the battery status light cable to the keyboard controls board Post requisites 1 Replace the battery 2 Replace the base cover 52 Removing the Display Assembly A WARNING Before working inside your computer read the safety information that shipped wit
5. Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance the system board and processor NOTE The original thermal grease can be reused if the original system board and heat sink are reinstalled together If either the system board or the heat sink is replaced use the thermal pad provided in the kit to make sure that thermal conductivity is achieved JIN CAUTION Incorrect alignment of the heat sink can cause damage to Procedure 1 Align the screw holes on the heat sink with the screw holes on the system board 2 Replace the screws that secure the heat sink to the system board Post requisites 1 Replace the battery 2 Replace the base cover 31 Removing the Coin Cell Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A CAUTION Removing the coin cell battery resets the BIOS settings to default It is recommended that you note the BIOS settings before removing the coin cell battery Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Disconnect the coin cell battery cable fr
6. click Continue Save the file and once the download is complete navigate to the folder where you saved the BIOS update file Double click the BIOS update file icon and follow the instructions on the screen Getting Help and Contacting Dell Self Help Resources You can get information and help on Dell products and services using these online self help resources Self Help Information Accessing Windows Help Information about Dell products and services Troubleshooting information user manuals setup instructions product specifications technical help blogs drivers software updates and so on Information about Microsoft Windows 8 1 Information about Microsoft Windows 7 Learn about your operating system setting up and using your computer data backup diagnostics and so on Contacting Dell Self Help Options Windows 8 1 Open the Search charm type Help and Support in the search box and press Enter Windows 7 Click Start Help and Support See dell com See dell com support See dell com windows8 Click Start All Programs Dell Help Documentation See Me and My Dell at dell com support manuals To contact Dell for sales technical support or customer service issues see dell com contactdell NOTE Availability varies by country and product and some services may not be available in your country 85 86 NOTE If you do not have an active internet connecti
7. part s that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 11 Removing the Base Cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Close the display and turn the computer over 2 Using your fingertips turn the system badge over 12 3 Remove the screws that secure the base cover to the palm rest assembly 1 screws 9 2 system badge base cover 4 Turn the system badge over 5 Starting from the back of the computer pry up the base cover using a plastic scribe 15 6 Liftthe base cover off the palm rest assembly 1 base cover 2 plastic scribe 14 Replacing the Base Cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Proc
8. status light cable from the keyboard controls board 35 3 Note the battery status light cable routing and peel off the cable from the palm rest assembly tape 2 keyboard controls board latch 4 battery status light cable palm rest assembly 56 Replacing the Battery Status Li ght Cable A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Adhere the battery status light cable to the palm rest assembly 2 Route the battery status light cable and adhere it to the palm rest assembly 3 Slide the battery status light cable into the battery status light cable connector and press down on the latch to secure the cable 4 Adhere the tape that secures the battery status light cable to the keyboard controls board Post requisites 1 Replace the battery 2 Replace the base cover 57 Removing the Touch Pad A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For mor
9. 13 Using the pull tab disconnect the display cable from the system board 1 display cable 2 display cable bracket screws 2 56 14 Open the palm rest assembly and then remove the screws that secure the display hinges to the palm rest assembly 4 1 palm rest assembly 2 display assembly 3 display hinges 2 4 screws 4 57 15 Slide and remove the palm rest assembly from the display hinges 1 palm rest assembly 2 display assembly 58 Replacing the Display Assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 10 11 12 13 14 15 Slide the palm rest assembly under the display hinges and align the screw holes on the palm rest assembly with the screw holes on the display hinges Replace the screws that secure the palm rest assembly to the display hinges Close the palm rest assembly Route the display cable through the routing guides on the fan Align the screw hole on the display cable with the screw hole on the I O board Replace the screw that secures the display cable to the I O board Connect the media card reader cable to the I O board Ad
10. 8 POSt Tequlsites atra 48 Removing the Keyboard Controls Board 49 Prer dulsitess su tb dr 49 Procedure an et e el tette atem teh Hcet ee reditus 49 Replacing the Keyboard Controls Board 52 Proced te da Pe De mone 52 Post requisiteszs ics o ERE tenes Ta ede RR 52 Removing the Display Assembyly ss 53 Prerrequisito s ora apodo Ge ERIT RE antes bento vans asennad eyes 53 Procedure tines casa eisai AA Alt AG eee 53 Replacing the Display AssembWly 59 Procedur ie onte estere im o Pea e d ne pe ee iet 59 PoSt redulsites a ta LL M ME 60 Removing the System Board ees 61 Pre regtisite Srini rt 61 Procedure 28 anaye a tute eras ER ad eo bre re aes ol 61 Replacing the System Board ssse 66 A A 66 Postsrequisitesic cotton do e at Od ut e heit 67 Removing the Power Adapter Port 68 PREREQUISITES o os ci ore eie Darei e lc d e tele i a do te 68 Procedure ie meti edad P Ets 68 Replacing the Power Adapter Port 70 Proced res u ncmo m eo RET ER OP PI eS TN ES 70 POSt Tequlsites tt tte 70 Removing the Fan ecc orar 71 Prerrequisito ais 71 Proced re sieh reet ee teet en ee d e qe le ob e e de ca 7 Replacing the Fani uui iain esee iaa e 74 Pro
11. IOS using the BIOS setup program You must make the desired changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect them correctly after you replace the system board Prerequisites Qn B NA NP Remove the base cover Remove the battery Remove the wireless card Remove the solid state drive Remove the heat sink Procedure Peel off the tape that secures the antenna cables and power adapter port cable to the system board Disconnect the camera cable touch screen cable optional power adapter port cable and coin cell battery cable from the system board 61 3 4 5 6 62 Lift the latch and disconnect the keyboard controls board cable from the system board 1 touch screen cable 2 camera cable optional tape 4 power adapter port cable coin cell battery cable 6 speaker cable keyboard controls board 8 latch cable Peel off the tape from the display cable bracket Peel off the tapes that secure the speaker cable to the system board Disconnect the fan cable from the system board 7 9 Lift the latches and disconnect the I O board cable and the touch pad cable from the system board 1 tapes 3 2 latches 2 3 1 O board cable 4 touch pad cable 5 fancable Remove the screws that secure the display cable bracket to the system board Lift the display cable bracket off the display cab
12. ON Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components JN CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs or thumb screws that you must disengage before disconnecting the cable When disconnecting cables keep them evenly aligned to avoid bending any connector pins When connecting cables make sure that the ports and connectors are correctly oriented and aligned A CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device CAUTION Press and eject any installed card from the media card reader Recommended Tools The procedures in this document may require the following tools 10 Philips screwdriver Flat head screwdriver Torx 5 T5 screwdriver Plastic scribe After Working Inside Your Computer A CAUTION Leaving stray or loose screws inside your computer may severely damage your computer 1 Replace all screws and make sure that no stray screws remain inside your computer 2 Connect any external devices peripherals and cables you removed before working on your computer 3 Replace any media cards discs and any other
13. State Drive A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A CAUTION Solid state drives are fragile Exercise care when handling the hard drive Procedure 1 Align the notches on the solid state drive with the tabs in the solid state drive slot 2 Slide the solid state drive at an angle into the solid state drive slot 3 Press the other end of the solid state drive down and replace the screw that secures the solid state drive to the system board Post requisites 1 Replace the battery 2 Replace the base cover 22 Removing the Wireless Card A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Remove the screw that secures the wireless card bracket to the system board 2 Lift the wireles
14. XPS 13 Service Manual Computer Model XPS 9343 Regulatory Model P54G Regulatory Type P54G001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2014 12 Rev AOO Contents Before Working Inside Your Computer 8 Before YOu Begin inde ede eb t eee Ue d ecrit 8 Safety Instructions tuna cr eo te e alo e ad eias 8 Recommended TOS sii t ette Ron ree rre EAR et en Penta dH 9 After Working Inside Your Computer 11 Removing the Base Cowver seen 12 Procedures ue ete evene ides et n red pen ence ee tte rog 12 Replacing the Base Cover sese 15 ProcedUut imet da 15 Removing the Battery eese 16 Prerrequisito at m T CE ERRARE Ee RR 16 Proced
15. assembly 3 Route the speaker cable on the system board and adhere the tapes to the system board 4 Connect the speaker cable to the system board Post requisites 1 Replace the battery 2 Replace the base cover 28 Removing the Heat Sink A A A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance WARNING The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it CAUTION For maximum cooling of the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Remove the screws that secure the heat sink to the system board 29 2 Lift the heat sink off the system board 1 heat sink 2 screws 4 30 Replacing the Heat Sink A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After
16. ced te ed eec EP REI ec eG a R Taz 74 PoSE f amp gulsltes c oer aea n dieat ERR e ETC HR 74 Removing the Keyboard eene 75 Prerrequisito dai 75 AA eA e ee aor eee 76 Replacing the Keyboatd cccssccssscseeeesseeesseeesseeesseeeeeaes 79 Procedure teste betta teg et Perd tn fee d ete ee 79 POSESPEQUISICES a deed vei ede 0d 79 Removing the Palm Rest eene 80 Prerrequisito 80 A A oes mies totns 81 Replacing the Palm Rest eene 83 A 83 Postsrequisitesc s eoim d en e eh t 85 Flashing the BIOS reete dete crt reete 84 Getting Help and Contacting DelL 85 Self Help Resources eicit Uu tient pd gc tede vede 85 Contacting Dell cai dias 85 Before Working Inside Your Computer A CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts Es NOTE The images in this document may differ from your computer depending on the configuration you ordered Before You Begin 1 Save and close all open files and exit all open applications 2 Shut down your computer Windows 8 1 On the Start screen click or tap the power icon 05 Shut down Windows 7 Click or tap Start Shut down NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions 3 Disconnect your com
17. d with the screw holes on the palm rest assembly 2 Align the screw hole on the display cable with the screw hole on the I O board 3 Replace the screws that secure the I O board to the palm rest assembly 4 Slide the l O board cable into the I O board and press down on the latch to secure the cable 5 Connect the media card reader cable to the I O board 6 Adhere the tape that secures the display cable to the I O board Post requisites 1 Replace the battery 2 Replace the base cover 48 Removing the Keyboard Controls Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Peel off the tape that secures the battery status light cable to the keyboard controls board 2 Peel off the tape that secures the keyboard controls board to the palm rest assembly 49 3 Lift the latches and disconnect the keyboard backlight cable the keyboard cable the keyboard controls board cable and the battery status light cable from the keyboard controls board 1 4 gt 3 tapes 2 2 keyboard backlight cable 3 keyboard cable
18. de Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites WQ WAN AU E WN BE KA o 11 12 13 80 Remove the base cover Remove the battery Remove the battery status light cable Remove the wireless card Remove the heat sink Remove the O board Remove the speakers Remove the coin cell battery Remove the touch pad Follow the procedure from step 1 to step 12 in Removing the System Board Remove the fan Remove the l O board cable Remove the keyboard Procedure 1 Open the palm rest and then remove the screws that secure the palm rest to the display hinges 1 palm rest 2 display assembly 3 display hinges 2 4 screws 4 81 2 Slide and remove the palm rest from the display hinges 1 palm rest 2 display assembly 82 Replacing the Palm Rest A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Slide the palm rest under the display hinges and align the screw holes
19. e safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 38 Procedure 1 2 3 Lift the latch and disconnect the touch pad cable from the system board 1 latch 2 touch pad cable Peel off the touch pad cable from the keyboard and palm rest assembly Remove the screws that secure the touch pad to the palm rest assembly 59 4 Liftthe touch pad from the inner edge and remove it from the palm rest assembly 1 screws 4 2 palm rest assembly 3 touch pad 40 Replacing the Touch Pad A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the touch pad with the screw holes on the palm rest assembly 2 Replace the screws that secure the touch pad to the palm rest assembly 3 Slide the touch pad cable into the system board and press down on the latch to secure the cable 4 Route the touch pad cable and adhere the cable to the palm rest assembly and keyboard Post requisites 1 Replace the battery 2 Replace the base cover 41 Removi
20. edure 1 Align the screw holes on the base cover with the screw holes on the palm rest assembly and snap the base cover into place 2 Using your fingertips turn the system badge over W Replace the screws that secure the base cover to the palm rest assembly 4 Turn the system badge over and keep it in place 15 Removing the Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the base cover Procedure 1 Disconnect the battery cable from the system board 16 2 Peel off the tapes that secure the speaker cable to the battery 1 battery cable 2 speaker cable 3 tapes 4 3 Remove the screws that secure the battery to the palm rest assembly 17 4 Lift the battery off the palm rest assembly 1 palm rest assembly 2 battery screws 4 5 Turn the computer over open the display and press the power button for about 5 seconds to ground the system board 18 Replacing the Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer Af
21. er working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the wireless card 4 Follow the procedure from step 1 to step 12 in Removing the System Board Procedure 1 Peeloffthe tapes that secure the display cable to the fan 71 2 Note the display cable routing and remove the cable from the routing guides on the fan 1 tapes 3 2 display cable 3 routing guides 2 3 Remove the screw that secures the fan to the palm rest assembly 72 4 Lift the fan along with its cable off the palm rest assembly 1 screw 2 fan palm rest assembly 73 Replacing the Fan A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the screw holes on the fan with the screw holes on the palm rest assembly 2 Replace the screw that secures the fan to the palm rest assembly 3 Route the display cable through the routing guides on the fan 4 Adhere the tapes t
22. ers A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Disconnect the speaker cable from the system board Remove the screws that secure the speakers to the palm rest assembly 3 Note the speaker cable routing and peel off the tapes that secure the speaker cable to the system board 26 4 Lift the speakers along with its cables off the palm rest assembly 1 system board 2 tapes 2 speaker cable 4 screws 4 5 speakers 2 6 palm rest assembly 27 Replacing the Speakers A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Using the alignment posts on the palm rest assembly place the speakers on the palm rest assembly 2 Replace the screws that secure the speakers to the palm rest
23. g the System Board Procedure 1 Remove the screw that secures the power adapter port to the palm rest assembly 2 Note the power adapter port cable routing and remove the cable from the routing guide on the palm rest assembly 68 3 Lift the power adapter port off the palm rest assembly 1 1 screw 2 power adapter port palm rest assembly 69 Replacing the Power Adapter Port A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw hole on the power adapter port with the screw hole on the palm rest assembly 2 Replace the screw that secures the power adapter port to the palm rest assembly 3 Route the power adapter port cable through the routing guide on the palm rest assembly Post requisites 1 Follow the procedure from step 1 to step 8 in Replacing the System Board 2 Replace the wireless card WN Replace the battery 4 Replace the base cover 70 Removing the Fan A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer Aft
24. h your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Disconnect the touch screen cable optional and camera cable from the system board 2 Peel off the tape that secures the antenna cables to the system board 3 Remove the screw that secures the wireless card bracket to the system board 4 Lift the wireless card bracket off the wireless card 53 5 54 Disconnect the antenna cables from the wireless card 1 touch screen cable 2 camera cable optional 3 wireless card bracket 4 screw 5 antenna cables 6 wireless card 7 tape Remove the screw that secures the display cable to the I O board Peel off the tapes that secure the display cable to the fan and the I O board Disconnect the media card reader cable from the I O board 9 Note the display cable routing and remove the cable from the routing guides on the fan 10 Peel off the tape from the display cable bracket 1 tapes 4 2 screw media card reader cable 4 display cable 5 routing guides 2 11 Remove the screws that secure the display cable bracket to the system board 12 Lift the display cable bracket off the display cable 55
25. hat secure the display cable to the fan Post requisites 1 Follow the procedure from step 1 to step 8 in Replacing the System Board 2 Replace the wireless card 3 Replace the battery 4 Replace the base cover 74 Removing the Keyboard A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites G oU BND HG 9 10 Remove the base cover Remove the battery Remove the wireless card Remove the speakers Remove the coin cell battery Remove the heat sink Remove the O board Follow the procedure from step 1 to step 12 in Removing the System Board Remove the fan Remove the O board cable 75 Procedure 1 Lift the latches and disconnect the keyboard cable and the keyboard backlight cable from the keyboard controls board 1 keyboard backlight cable 2 latches 2 3 keyboard cable 2 Note the touting of the touch pad cable the O board cable and the keyboard controls board cable and peel off the cables from the keyboard 76 3 Remove the screws that secure the keyboard to the palm rest assembly 1 screws 30 2 keyboard palm rest assembly 77
26. he touch pad cable and the keyboard controls board cable into the system board and press down on the connector latches to secure the cables Connect the camera cable the touch screen cable optional the power adapter port cable the coin cell battery cable the speaker cable the fan cable and the display cable to the system board Adhere the tape that secures the antenna cables and power adapter port to the system board Align the screw holes on the display cable bracket with the screw holes on the system board Replace the screws that secure the display cable bracket to system board Adhere the tapes that secure the speaker cable to the system board Adhere the tape over the display cable bracket Post requisites Replace the heat sink Replace the wireless card Replace the battery Replace the base cover oU ANP Replace the solid state drive 67 Removing the Power Adapter Port A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery 3 Remove the wireless card 4 Follow the procedure from step 1 to step 12 in Removin
27. here the tapes that secure the display cable to the fan and the I O board Connect the display cable to the system board Align the screw holes on the display cable bracket with the screw holes on the system board Replace the screws that secure the display cable bracket to system board Adhere the tape over the display cable bracket Connect the wireless card cables to the wireless card Align the screw hole on the wireless card bracket with the screw hole on the system board Replace the screw that secures the wireless card bracket to the system board 59 16 Adhere the tape that secures the antenna cables to the system board 17 Connect the touch screen cable optional and camera cable to the system board Post requisites 1 Replace the battery 2 Replace the base cover 60 Removing the System Board A Es WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the BIOS setup program after you replace the system board NOTE Replacing the system board removes any changes you have made to the B
28. inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Remove the screws that secure the I O board to the palm rest assembly 2 Peeloffthe tape that secures the display cable to the I O board 3 Disconnect the media card reader cable from the I O board 45 4 Lift the latch and disconnect the O board cable from the I O board 1 tape 2 screws 2 3 media card reader cable 4 latch 5 O board cable 46 5 Starting from the outer edge slide the I O board from under the fan and remove it from the palm rest assembly 1 palm rest assembly 2 I O board 47 Replacing the I O Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Slide the I O board under the fan and align the screw holes on the I O boar
29. le 65 10 Using the pull tab disconnect the display cable from the system board 1 display cable bracket 2 screws 2 3 display cable 11 Remove the screws that secure the system board to the palm rest assembly 64 12 Starting from the outer edge lift the system board at an angle and remove it from under the tabs on the palm rest assembly 1 screws 5 2 system board palm rest assembly 65 Replacing the System Board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the BIOS setup program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board Procedure 66 Slide the system board under the tabs on the palm rest assembly and align the screw holes on the system board with the screw holes on the palm rest assembly Replace the screws that secure the system board to the palm rest assembly Slide the I O board cable t
30. ng the I O Board Cable A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Lift the latches and disconnect the l O board cable from the system board and the I O board 42 2 Note the l O board cable routing and peel off the cable from the keyboard 1 latches 2 2 1 O board cable 3 keyboard 43 Replacing the O Board Cable A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the l O board cable into the connector on the system board and the I O board and press down on the latches to secure the cable 2 Adhere the l O board cable to the keyboard Post requisites 1 Replace the battery 2 Replace the base cover 44 Removing the I O Board A WARNING Before working
31. om the system board 32 2 Note the location of the coin cell battery and pry it off the palm rest assembly 1 coin cell battery cable 2 palm rest assembly coin cell battery 33 Replacing the Coin Cell Battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Adhere the coin cell battery to the palm rest assembly 2 Connect the coin cell battery cable to the system board Post requisites 1 Replace the battery 2 Replace the base cover 34 Removing the Battery Status Light Cable A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Peel off the tape that secures the battery status light cable to the keyboard controls board 2 Lift the latch and disconnect the battery
32. on the palm rest with the screw holes on the display hinges 2 Replace the screws that secure the palm rest to the display hinges 3 Close the palm rest Post requisites 1 Replace the keyboard 2 Replace the O board cable 3 Replace the fan 4 Follow the procedure from step 1 to step 8 in Replacing the System Board 5 Replace the touch pad 6 Replace the coin cell battery 7 Replace the speakers 8 Replace the O board 9 Replace the heat sink 10 Replace the wireless card 11 Replace the battery status light cable 12 Replace the battery 13 Replace the base cover 83 Flashing the BIOS You may need to flash update the BIOS when an update is available or when you replace the system board To flash the BIOS 1 2 3 10 11 84 Turn on the computer Go to dell com support If you have your computer s Service Tag type your computer s Service Tag and click Submit If you do not have your computers Service Tag click Detect My Product to allow automatic detection of the Service Tag NOTE If the Service Tag cannot be detected automatically select your product under the product categories Click Get Drivers and Downloads Click View All Drivers In the Operating System drop down select the operating system installed on your computer Click BIOS Click Download File to download the latest version of the BIOS for your computer On the next page select Single file download and
33. on you can find contact information on your purchase invoice packing slip bill or Dell product catalog
34. puter and all attached devices from their electrical outlets 4 Disconnect all cables such as telephone cables network cables and so on from your computer 5 Disconnect all attached devices and peripherals such as keyboard mouse monitor and so on from your computer 6 Remove any media card and optical disc from your computer if applicable Safety Instructions Use the following safety guidelines to protect your computer from potential damage and ensure your personal safety A WARNING Before working inside your computer read the safety information that shipped with your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A WARNING Disconnect all power sources before opening the computer cover or panels After you finish working inside the computer replace all covers panels and screws before connecting to the power source CAUTION To avoid damaging the computer make sure that the work surface is flat and clean CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts gt gt D CAUTION You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team Damage due to servicing that is not authorized by Dell is not covered by your warranty See the safety instructions that shipped with the product or at dell com regulatory_compliance AN CAUTI
35. s card bracket off the wireless card 3 Disconnect the wireless card cables from the wireless card 23 4 Slide and remove the wireless card out of the wireless card slot 1 screw 2 antenna cables 2 3 wireless card 24 Replacing the Wireless Card A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the notches on the wireless card with the tabs in the wireless card slot A CAUTION To avoid damage to the wireless card never place cables under the wireless card 2 Slide the wireless card at an angle into the wireless card slot 3 Connect the antenna cables to the wireless card The following table provides the antenna cable color schemes for the wireless card supported by your computer Connectors on the wireless card Antenna cable color Main white triangle White Auxiliary black triangle Black 4 Press the other end of the wireless card down 5 Place the wireless card bracket on the wireless card 6 Replace the screw that secures the wireless card bracket to the system board Post requisites 1 Replace the battery 2 Replace the base cover 25 Removing the Speak
36. ter working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the screw holes on the battery with the screw holes on the palm rest assembly 2 Adhere the tapes that secure the speaker cable to the battery 3 Replace the screws that secure the battery to the palm rest assembly 4 Connect the battery cable to the system board Post requisites Replace the base cover 19 Removing the Solid State Drive A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before Working Inside Your Computer After working inside your computer follow the instructions in After Working Inside Your Computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance A CAUTION Solid state drives are fragile Exercise care when handling the hard drive A CAUTION To avoid data loss do not remove the solid state drive while the computer is in sleep or on state Prerequisites 1 Remove the base cover 2 Remove the battery Procedure 1 Remove the screw that secures the solid state drive to the system board 20 2 Slide and remove the solid state drive from the solid state drive slot 1 screw 2 solid state drive 21 Replacing the Solid
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