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DELL PowerEdge R530

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1. 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Disconnect the SAS SATA SSD hard drives data cable s and power cable from the hard drive backplane 2 Press the hard drive backplane release tabs to disengage the backplane from the chassis 3 Pull the hard drive backplane away from the system until the securing hooks on the system chassis 114 are free from the slots on the hard drive backplane 1 2 4 5 6 Figure 44 Removing and installing the hard drive backplane 1 release tab 2 2 SASA connector 3 backplane signal connector 4 backplane power connector 5 SAS B connector 6 hard drive connectors 8 87 6 5 Figure 45 Cabling diagram of the hard drive backplane using the onboard controller 1 system board 2 SATA A cable connector on system board 3 SATA B cable connector on system board 4 signal cable connector on system board 5 hard drive backplane 6 SAS B cable connector on backplane 7 signal cable connector on backplane 8 SASA cable connector on backplane 115 8 7 6 5 Figure 46 Cabling diagram of the hard drive backplane using the integrated storage controller 1 system board 2 integrated storage controller connector 3 integrated storage controller 4 signal cable connector on system board 5 hard drive backplane 6 SAS B cable connector on backplane 7 signal cable connector o
2. 117 Figure 47 Removing and installing the control panel board 1 control panel board 2 screws 2 3 control panel data cable 4 LCD display module cable 5 USB cable Next steps 1 Reconnect the USB cable control panel cable and the LCD display module cable to the control panel board 2 Follow the procedure listed in After working inside your system Installing the control panel board Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system Keep the 2 Phillips screwdriver ready 118 Steps 1 Fit the control panel board in the chassis while aligning the screw holes on the control panel board with the standoffs on the chassis 2 Secure the control panel board to the chassis with the two screws CAUTION The display module connector is a ZIF zero insertion force connector Ensure that the locking tab on the connector is released before removal and insertion The locking tab must be engaged after insertion 3 Connect the USB cable c
3. K NOTE Advanced ECC with Mirroring is not supported Memory optimized independent channel mode This mode supports SDDC only for memory modules that use x4 device width and the mode does not impose any specific slot population requirements Memory sparing K NOTE To use memory sparing this feature must be enabled in the System Setup In this mode one rank per channel is reserved as a spare If persistent correctable errors are detected on a rank the data from this rank is copied to the spare rank and the failed rank is disabled With memory sparing enabled the system memory available to the operating system is reduced by one rank per channel For example in a dual processor configuration with sixteen 4 GB dual rank DIMMs the available system memory is 3 4 ranks channel x 16 DIMMs x 4 GB 48 GB and not 16 DIMMs x 4 GB 64 GB K NOTE Memory sparing does not offer protection against a multi bit uncorrectable error K NOTE Both Advanced ECC Lockstep and Optimizer modes support Memory Sparing Sample memory configurations The following tables show sample memory configurations for one and two processor configurations that follow the appropriate memory guidelines K NOTE 1R and 2R in the following tables indicate single and dual rank DIMMs respectively Table 1 Memory configurations single processor System DIMM Size Numberof DIMM Rank DIMM Slot Population Capacity in in GB DIMMs Organization an
4. Related Links Installing an expansion card into the expansion card riser Installing the optional expansion card riser System memory Your system supports DDR4 registered DIMMs RDIMMs It supports DDR4 voltage specifications K NOTE MT s indicates DIMM speed in MegaTransfers per second Memory bus operating frequency can be 2133 MT s 1866 MT s 1600 MT s or 1333 MT s depending on e System profile selected for example Performance Optimized Custom or Dense Configuration Optimized e Maximum supported DIMM frequency of the processors Your system contains 12 memory sockets split into four sets two sets of 4 sockets and two sets of 2 sockets each DIMMs in sockets A1 to A8 are assigned to processor 1 and DIMMs in sockets B1 to B4 are assigned to processor 2 Each 4 socket set is organized into two channels and each 2 socket set is organized into one channel In each channel of the 4 socket set the release levers of the first socket are marked white and those of the second socket are marked black In the 2 socket set each release lever is marked white 51 Figure 14 Memory socket locations Memory channels are organized as follows Processor 1 Processor 2 52 channel 0 slots Al and A5 channel 1 slots A2 and A6 channel 2 slots A3 and A7 channel 3 slots A4 and A8 channel 0 slot B1 channel 1 slot B2 channel 2 slot B3 channel 3 slot B4 The following table shows the memory populations and o
5. u Install the system cover 6 Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 7 Enter the System Setup and ensure that the Internal SD Card Port and Internal SD Card Redundancy mode is set to the required mode Verify that correct SD slot is set as Primary SD Card 8 Check if the SD card is functioning properly 9 Ifthe Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure the system will prompt you to perform a rebuild NOTE The rebuild will always be sourced from the primary SD card to the secondary SD card Perform the rebuild of the SD card as necessary Troubleshooting an optical drive Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Try using a different CD or DVD 2 Enter the System Setup and ensure that the integrated SATA controller and the drive s SATA port are enabled Run the appropriate diagnostic test Turn off the system and attached peripherals and disconnect the system from the electrical outlet If installed remove the front bezel R
6. C Link indicator is yellow The NIC is connected to a valid network at less than its maximum port speed D Activity indicator is blinking Network data is being sent or received green Power supply unit indicator codes Power indicator codes for AC and DC redundant power supply unit Each AC power supply unit PSU has an illuminated translucent handle and each DC PSU when available has an LED that serves as an indicator to show whether power is present or a power fault has occurred 15 MEN Figure 6 AC power supply unit status indicator Convention A 16 Power indicator pattern Green Flashing green Flashes green and turns off Flashing amber Condition The handle indicator lights green indicating that a valid power source is connected to the PSU and that the PSU is operational When updating the firmware of thePSU the PSU handle flashes green A CAUTION Do not disconnect the power cord or unplug the PSU when updating firmware If firmware update is interrupted the PSUs will not function You must roll back the power supply firmware by using Life cycle controller See Dell Lifecycle Controller User s Guide at dell com esmmanuals When hot adding a PSU the handle of the new power supply unit flashes green five times at 4 Hz rate and turns off This indicates that the new PSU is mismatched with the PSU that is installed in terms of efficiency feature set health status and supported voltage
7. Use a PSU that matches the capacity of the PSU that is installed K NOTE For AC power supplies use only PSUs with the Extended Power Performance EPP label on the back Mixing PSUs from previous generations of servers can result in a PSU mismatch condition or failure to power on Indicates a problem with the power supply unit Convention Power indicator Condition pattern A CAUTION When correcting a PSU mismatch replace only the PSU with the flashing indicator Swapping the opposite power supply unit to make a matched pair can result in an error condition and unexpected system shutdown To change from a High Output configuration to a Low Output configuration or vice versa you must power down the system A CAUTION AC power supplies support both 220 V and 110 V input voltages with the exception of Titanium power supplies which support only 220 V When two identical power supplies receive different input voltages they can output different wattages and trigger a mismatch A CAUTION If two power supplies are used they must be of the same type and have the same maximum output power A CAUTION Combining AC and DC power supplies is not supported and triggers a mismatch E Not lit Power is not connected gt 0 m 0 o o Figure 7 DC power supply unit status indicator 17 Convention Power indicator pattern A Green B Flashing green Flashing amber D Not lit Condition The handle LED indicator
8. iDRAC Direct USB connector oct Information tag Optical drive optional Hard drives SSDs bay Description button can be pressed using the end of a paper clip Use this button only if directed to do so by qualified support personnel or by the operating system s documentation The identification buttons on the front and back panels can be used to locate a particular system within a rack When one of these buttons is pushed the LCD panel on the front and the system status indicator on the back flash blue until one of the buttons is pushed again Press to toggle the system ID ON and OFF If the system hangs during POST press and hold the system ID button for more than five seconds to enter BIOS progress mode To reset the iDRAC if not disabled in F2 iDRAC setup press and hold for more than 15 seconds Connects a VGA display to the system Allows you to navigate the control panel LCD menu Displays system ID status information and system error messages See LCD panel features Allows you to connect USB devices to the system or provides access to the iDRAC Direct features For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals The USB management port is USB 2 0 compliant Allows you to connect USB devices to the system The ports are USB 2 0 compliant A slide out label panel which allows you to record system information such as Service Tag NIC
9. 100 240 V 50 60 Hz 10 A 5 A 750 W Platinum DC 240 V DC 4 5 A For China only 495 W Platinum AC 100 240 V 50 60 Hz 6 5 A 3 A Power rating per power supply unit cabled 450 W Bronze AC 100 240 V 50 60 Hz 6 5 A 3 5 A Heat dissipation NOTE Heat dissipation is calculated using the power supply wattage rating Voltage 1871 BTU hr maximum 450 W power supply 1908 BTU hr maximum 495 W power supply 2891 BTU hr maximum 750 W power supply 4100 BTU hr maximum 1100 W power supply K NOTE This system is also designed to be connected to IT power systems with 100 240 V AC autoranging 50 60 Hz a phase to phase voltage not exceeding 230 V Storage Controller Storage Controller Drives Hard drives SSD Optical drive 148 PERC H330 PERC H730 PERC H730P PERC H830 and 12Gb SAS HBA Up to eight 3 5 inch or 2 5 inch internal hot swappable SAS SATA or Nearline SAS hard drives Up to eight 3 5 inch or 2 5 inch internal hot swappable SATA SSDs One optional SATA DVD ROM drive or DVD RW drive K NOTE DVD devices are data only Connectors Back NIC Serial USB Video DRAC8 External vFlash card Front USB Video Internal SATA USB Internal Dual SD Module Video Video type Video memory Physical Height Width Depth Maximum configuration weight Empty weight Four 10 100 1000 LAN ports 9 pin DTE 16550 compatible Two USB ports 1 USB 3 0
10. 2 Phillips screwdriver ready 2 Remove the hard drive carrier from the system Steps 1 Remove the screws from the slide rails on the hard drive carrier 2 Lift the hard drive out of the hard drive carrier 66 Figure 22 Removing and installing a hard drive into a hard drive carrier 1 screw 4 2 hard drive 3 hard drive carrier Installing a hard drive into a hard drive carrier Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Keep the 2 Phillips screwdriver ready Steps 1 Insert the hard drive into the hard drive carrier with the connector end of the hard drive toward the back of the hard drive carrier 2 Align the screw holes on the hard drive with the screw holes on the hard drive carrier When aligned correctly the back of the hard drive is flush with the back of the hard drive carrier 3 Attach the screws to secure the hard drive to the hard drive carrier Optical drive optional Removing the optical drive Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and s
11. Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product 1 Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system Verify that both the power supplies are of the same type and have the same maximum output power K NOTE The maximum output power shown in watts is listed on the power supply label Steps 1 If installed remove the power supply blank 2 Slide the new power supply unit into the chassis until the power supply unit is fully seated and the release latch snaps into place 109 NOTE If you unlatched the cable management arm relatch it For information about the cable management arm see the system s rack documentation 3 Connect the safety ground wire 4 Install the DC power connector in the power supply unit CAUTION When connecting the power wires secure the wires with the strap to the power supply handle 5 Connect the wires to a DC power source NOTE When installing hot swapping or hot adding a new power supply wait for 15 seconds for the system to recognize the power supply and determine its status The power supply status indicator turns green to signify that the power supply is functioning properly Next steps e Follow the procedure listed in After working inside your system Power interposer board The power interposer board PIB
12. If you do not enter the correct password in three attempts the system displays the message Invalid Password Number of unsuccessful password attempts lt x gt System Halted Must power down Even after you shut down and restart the system the error message is displayed until the correct password is entered The following options are exceptions e If System Password is not Enabled and is not locked through the Password Status option you can assign a system password e You cannot disable or change an existing system password NOTE You can use the Password Status option in conjunction with the Setup Password option to protect the system password from unauthorized changes 41 Embedded system management The Dell Lifecycle Controller provides advanced embedded systems management throughout the server s lifecycle The Lifecycle Controller can be started during the boot sequence and can function independently of the operating system NOTE Certain platform configurations may not support the full set of features provided by the Lifecycle Controller For more information about setting up the Lifecycle Controller configuring hardware and firmware and deploying the operating system see the Lifecycle Controller documentation at dell com support home DRAC Settings utility The iDRAC Settings utility is an interface to set up and configure the DRAC parameters using UEFI You can enable or disable various iDRAC parameters using the
13. Troubleshooting cooling fans Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE In the event of a problem with a particular fan the fan number is referenced by the system s management software allowing you to easily identify and replace the proper fan by noting the fan numbers on the cooling fan assembly 133 Steps 1 Remove the system cover 2 Reseat the fan or the fan s power cable 3 Install the system cover 4 Restart your system Next steps If the problem persists see Getting Help Troubleshooting system memory Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 a 10 11 12 13 134 If the system is operational run the appropriate diagnostic test S
14. addresses MAC address and so on for your reference One optional SATA DVD ROM drive or DVD RW drive K NOTE DVD devices are data only Up to eight 2 5 inch or 3 5 inch hot swappable hard drives SSDs LCD panel features The system s LCD panel provides system information and status and error messages to indicate if the system is operating correctly or if the system needs attention For more information on error messages see the Dell Event and Error Messages Reference Guide at dell com esmmanuals e The LCD backlight lights blue during normal operating conditions e When the system needs attention the LCD lights amber and displays an error code followed by descriptive text A NOTE If the system is connected to a power source and an error is detected the LCD lights amber regardless of whether the system is turned on or off e The LCD backlight turns OFF when the system is in standby mode and can be turned on by pressing either the Select Left or Right button on the LCD panel e The LCD backlight remains OFF if LCD messaging is turned off through the iDRAC utility the LCD panel or other tools Figure 2 LCD panel features Item Button Description 1 Left Moves the cursor back in one step increments 2 Select Selects the menu item highlighted by the cursor 3 Right Moves the cursor forward in one step increments During message scrolling Home screen Press once to increase scrolling speed Pres
15. K NOTE Tighten the screws diagonally opposite to each other Do not over tighten the heat sink retention screws when installing the heat sink To prevent over tightening tighten the retention screw until resistance is felt and stop once the screw is seated The screw tension should be no more than 6 in lb 6 9 kg cm Next steps 1 If applicable install the PCle expansion card riser 2 If applicable connect the required power or data cables to the expansion card s 3 Reinstall the cooling shroud 4 If applicable open the expansion card latch on the cooling shroud to secure the full length expansion card 5 Follow the procedure listed in After working inside your system 6 While booting press lt F2 gt to enter the System Setup and check that the processor information matches the new system configuration 7 Run the system diagnostics to verify that the new processor operates correctly Related Links 99 Removing the cooling shroud Removing the optional expansion card riser Installing the optional expansion card riser Installing the cooling shroud Power supplies Your system supports e Two 495 W 750 W or 1100 W AC power supply modules e One cabled 450 W power supply module non redundant e Two 750 W DC power supply modules When two identical power supplies are installed the power supply configuration is redundant 1 1 In redundant mode power is supplied to the system equally
16. QRL or by using your smartphone or tablet and a model specific Quick Resource QR code located on your Dell PowerEdge system To try out the QR code scan the following image 153 154 Quick Resource Locator Ofer L www dell com QRL Server PER530
17. Spare feature using the DRAC settings For more information on iDRAC settings see the Integrated Dell Remote Access Controller User s Guide at dell com support home Removing the power supply unit blank If you are installing a second power supply unit remove the power supply unit blank in the bay by pulling the blank outward 100 CAUTION To ensure proper system cooling the power supply blank must be installed in the second power supply bay in a non redundant configuration Remove the power supply blank only if you are installing a second power supply Figure 37 Removing and installing the power supply blank 1 power supply blank 2 power supply bay Installing the power supply unit blank Install the power supply unit blank only in the second power supply unit bay To install the power supply unit blank align the blank with the power supply unit bay and push it into the chassis until it clicks into place Removing an AC power supply unit Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION The system requires one power supply for normal operation On pow
18. You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud K NOTE If applicable close the expansion card latch on the cooling shroud to release the full length card 4 Disconnect any cables connected to the expansion card 5 Remove the expansion card riser out of the server Steps 1 Press the expansion card retention latch down and turn the latch counterclockwise to open 2 Ifyou want to remove the expansion card permanently install a metal filler bracket over the empty expansion slot opening and close the expansion card latch 3 Close the expansion card retention latch NOTE You must install a filler bracket over an empty expansion slot to maintain Federal Communications Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 79 Figure 27 Removing and installing an expansion card from the expansion card riser 1 expansion card riser 2 expansion card riser cage 3 expansion card retention latch 4
19. and attached peripherals and check if the USB key is functioning f the problem is not resolved repeat step 2 and step 3 nsert a different USB key that you know works properly OONDPAN nstall the system cover Next steps If the problem is not resolved see Getting Help Troubleshooting an SD card Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE Certain SD cards have a physical write protect switch on the card If the write protect switch is turned on the SD card is not writeable Steps 1 Enter the System Setup and ensure that the Internal SD Card Port is enabled 2 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet 3 Remove the system cover 135 Es NOTE When an SD card failure occurs the internal dual SD module controller notifies the system On the next restart the system displays a message indicating the failure If redundancy is enabled at the time of SD card failure a critical alert will be logged and chassis health will degrade 4 Replace the failed SD card with a new SD card
20. applicable install the PCle expansion card riser Reinstall the cooling shroud Follow the procedure listed in After working inside your system Oo RWNP While booting press lt F2 gt to enter the System Setup and verify that the USB key is detected by the system Related Links Removing the optional expansion card riser Removing an expansion card from the expansion card riser Removing the cooling shroud Installing an expansion card into the expansion card riser Installing the optional expansion card riser Installing the cooling shroud Expansion cards and expansion card riser optional Y NOTE A missing or an unsupported expansion card riser logs an SEL event It does not prevent your system from powering on and no BIOS POST message or F1 F2 pause is displayed 72 Expansion card installation guidelines Your system supports PCI Express Generation 2 and Generation 3 expansion cards Use the following table as a guide for installing expansion cards to ensure proper cooling and mechanical fit The expansion cards with the highest priority must be installed first using the slot priority indicated All other expansion cards must be installed in card priority and slot priority order Table 4 Expansion card slots available on system board only Location System board System board System board System board System board PCle slot 1 Processor connection Processor 2 Processor 1 Proc
21. by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Go to dell com support 2 Select your country from the drop down menu on the bottom right corner of the page 3 For customized support a Enter your system Service Tag in the Enter your Service Tag field b Click Submit The support page that lists the various support categories is displayed 4 For general support a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed Locating your system Service Tag Your system is identified by a unique Express Service Code and Service Tag number The Express Service Code and Service Tag are found on the front of the system by pulling out the information tag Alternatively the information may be on a sticker on the chassis of the system This information is used by Dell to route support calls to the appropriate personnel Documentation feedback If you have feedback for this document write to documentation_feedback dell com Alternatively you can click on the Feedback link in any of the Dell documentation pages fill out the form and click Submit to send your feedback Quick Resource Locator QRL Use the Quick Resource Locator QRL to get immediate access to system information and how to videos This can be done by visiting www dell com
22. card riser Installing the cooling shroud DRAC ports card optional The iDRAC ports card consists of the SD vFlash card slot and an iDRAC port The iDRAC ports card is used for advanced management of the system An SD vFlash card is a Secure Digital SD card that plugs into the SD vFlash card slot in the system It provides persistent on demand local storage and a custom deployment environment that allows automation of server configuration scripts and imaging It emulates USB device s For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals Removing the iDRAC ports card Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud K NOTE If applicable close the expansion card latch on the cooling shroud to release the full length card 4 If applicable disconnect the power or data cables from expansion card s 5 Remove the expansion card riser 6 Kee
23. enter the System Setup and check if the non functioning USB ports are enabled Check if USB 3 0 is enabled in System Setup If enabled disable it and see if the issue is resolved older operating systems may not support USB 3 0 In the IDRAC Settings Utility ensure the USB Management Port Mode is configured as Automatic or Standard OS Use Replace the keyboard mouse with a working keyboard mouse If the problem is not resolved proceed to the next step to begin troubleshooting other USB devices attached to the system Power down all attached USB devices and disconnect them from the system Restart the system and if your keyboard is functioning enter the System Setup Verify that all USB ports are enabled on the Integrated Devices screen in the System Setup options Check if USB 3 0 is enabled in System Setup If it is enabled disable it and restart your system f your keyboard is not functioning you can also use remote access f the system is not accessible reset the NVRAM_CLR jumper inside your system and restore the BIOS to the default settings n the IDRAC Settings Utility ensure the USB Management Port Mode is configured as Automatic or Standard OS Use Reconnect and power on each USB device one at a time f a USB device causes the same problem power down the device replace the USB cable with a known good cable and power up the device Next steps If all troubleshooting fails see Getting Help Troubleshoot
24. from both power supplies to maximize efficiency When only one power supply is installed the power supply configuration is non redundant 1 0 Power is supplied to the system only by the single power supply When configured in a 2 0 configuration 1 1 redundancy will not be supported NOTE If two power supplies are used they must be of the same type and must have the same maximum output power Hot Spare feature Your system supports the Hot Spare feature that significantly reduces the power overhead associated with power supply redundancy When the Hot Spare feature is enabled one of the redundant power supplies is switched to a sleep state The active power supply supports 100 of the load thus operating at higher efficiency The power supply in the sleep state monitors output voltage of the active power supply If the output voltage of the active power supply drops the power supply in the sleep state returns to an active output state If having both power supplies active is more efficient than having one power supply in a sleep state the active power supply can also activate a sleeping power supply The default power supply settings are as follows e If the load on the active power supply is more than 50 then the redundant power supply is switched to the active state e If the load on the active power supply falls below 20 then the redundant power supply is switched to the sleep state You can configure the Hot
25. hard drive adapter from a hard drive carrier Prerequisites 1 Ensure that you read the Safety instructions 2 Keep the 2 Phillips screwdriver ready Steps 1 Remove the screws from the slide rails on the hard drive carrier 2 Lift the hard drive adapter out of the hard drive carrier 65 Installing a hard drive adapter into a hard drive carrier Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Keep the 2 Phillips screwdriver ready Steps 1 Insert the hard drive adapter into the hard drive carrier with the connector end of the hard drive toward the back of the hard drive carrier 2 Align the screw holes on the hard drive with the holes on the hard drive carrier 3 Install the screws to secure the hard drive to the hard drive carrier gt 4 Figure 21 Removing and installing a hard drive adapter into a 3 5 inch hard drive carrier 1 3 5 inch hard drive carrier 2 screw 5 3 hard drive adapter 4 2 5 inch hard drive Removing a hard drive from a hard drive carrier Prerequisites 1 Keep the
26. information on RAID configuration b Ensure that the hard drive s are configured correctly for the RAID array c Take the hard drive offline and reseat the drive d Exit the configuration utility and allow the system to boot to the operating system Ensure that the required device drivers for your controller card are installed and are configured correctly See the operating system documentation for more information Reboot the system and enter the System Setup Verify that the controller is enabled and the drives are displayed in the System Setup Next steps If the problem persists try troubleshooting the expansion cards or see Getting Help Troubleshooting a storage controller A CAUTION Many repairs may only be done by a certified service technician You should only E kw NP a perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE When troubleshooting a SAS or PERC controller see the documentation for your operating system and the controller Run the appropriate diagnostic test For more information see Using System Diagnostics Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover Verif
27. is only supported in systems with redundant power supplies Removing the power interposer board Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system Remove the cooling shroud K NOTE If applicable close the expansion card latch on the cooling shroud to release the full length card If applicable disconnect the power or data cables from expansion card s 5 If applicable remove the expansion card riser A CAUTION To prevent damage to the power interposer board you must remove the power supply module s or power supply blank from the system before removing the power interposer board or power distribution board Steps 1 Remove the power supply module s from the back of the chassis 2 Disconnect the power cables from the hard drive backplane and the system board 3 Press the release latch on the PIB to release it from the hooks on the power supply unit cage 4 Lift the PIB up and out of the chassis 110 Figure 43 Removing and installi
28. listed in After working inside your system Related Links Removing a hot swap hard drive Installing a hot swap hard drive Control panel and I O module Removing the control panel board Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION The display module connector is a ZIF zero insertion force connector Ensure that the locking tab on the connector is released before removal and insertion The locking tab must be engaged after insertion K NOTE To prevent damage to the LCD display module cable do not bend the control panel flex cable after it is inserted into the connector 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Keep the 2 Phillips screwdriver ready Steps 1 Disconnect the USB cable control panel cable and the LCD display module cable from the control panel board 2 Using a 2 Phillips screwdriver remove the two screws that secure the control panel board to the chassis 3 Slide the control panel board toward the back and lift it out of the system
29. ossupport DN OE peas Assigning a system and setup password Prerequisites K NOTE The password jumper enables or disables the System Password and Setup Password features You can assign a new System Password and Setup Password or change an existing System Password and Setup Password only when the password jumper setting is Enabled and Password Status is Unlocked If the password jumper setting is disabled the existing System Password and Setup Password is deleted and you need not provide the system password to boot the system 39 About this task To assign a System Password and Setup Password follow the steps below Steps 1 To enter System Setup press lt F2 gt immediately after a power on or reboot 2 From the System Setup Main Menu select System BIOS and press lt Enter gt The System BIOS screen is displayed 3 On the System BIOS screen select System Security and press lt Enter gt The System Security screen is displayed 4 On the System Security screen verify that Password Status is Unlocked 5 Select System Password enter your system password and press lt Enter gt or lt Tab gt Use the following guidelines to assign the system password e A password can have up to 32 characters e The password can contain the numbers O through 9 Only the following special characters are allowed space 0 0 0 0 0 0 O A message prompts you to re enter the system password 6 Re enter
30. socket B1 for processor 2 and so on e Memory modules of different capacities can be mixed provided other memory population rules are followed for example 4 GB and 8 GB memory modules can be mixed e Mixing of more than two DIMM capacities in a system is not supported e Populate two DIMMs per processor one DIMM per channel at a time to maximize performance Mode specific guidelines Four memory channels are allocated to each processor The allowable configurations depend on the memory mode selected NOTE You can mix x4 and x8 DRAM based DIMMs to support RAS features However all guidelines for specific RAS features must be followed x4 DRAM based DIMMs retain Single Device Data Correction SDDC in memory optimized independent channel mode x8 DRAM based DIMMs require Advanced ECC mode to gain SDDC The following sections provide additional slot population guidelines for each mode Advanced ECC lockstep Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs This protects against single DRAM chip failures during normal operation Memory installation guidelines 53 Memory modules must be identical in size speed and technology e DIMMs installed in memory sockets with white release levers must be identical and similar rule applies for sockets with black release levers This ensures that identical DIMMs are installed in matched pairs for example A1 with A2 A3 with A4 A5 with A6 and so on
31. supply Cabled ecceecceeceeeeceeeneeeneeceeeeseceeeseeeseeesneeseeesieesneeenteess 103 Wiring instructions for a DC power supply UNiliaococooconinccccoccnonccononcnannncnnnccnonnc cnn rr cnn na ran nc cnn nn 105 Removing a DC power supply Unite ee ceecceceeccecceeceeeeeeeeeeeeeceeeeeeeeteeeeseesesaeeaeseeeteeeeeeseeneeeeees 108 nstalling a DG power supply Urita tai 109 Power iRterpos rboOd diaria ii dan 110 Removing the power interposer DOY occiccciccninciocccoccnoncconono nono nconn conc connnnn naar cnn cnnncan naar can rca 110 Installing the power interposer board System Battery O O AR aes Replacing the system Dat an RO Orve BACK Pare a dde Removing the hard drive backplane Installing the hard drive backplane vicio deed deri dees eee Controlpanel and O Module ei Hie fe teste aed ane din ab Nea dade R emoving the control panel board niniin dake ia leia aid Installing the control paniel H a rd aeaa aean dd Removing the control panel iio dd Installinigthe cOnto DAS id System titi Ge aa Removinig the system DO dumrinsciriclia llar consi lnstallingithe system board iii We eee es ies ea a dea Restoring the Service Tag using Easy REStOMre ceeeceeseeeeeeeeeeneeeenteeeneeecneeesstessnressteeeenteeeaes 125 Entering the system Service Tag Using System SetUP occonicnonninncccnoniccnancnoncnono conan nnnnnnncnonccann rca 125 Trusted Platform Module isisao A E a Installing the Trusted Platform Module Re e
32. that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions Keep the 2 Phillips screwdriver ready K NOTE A 2 5 inch hard drive is installed in a 3 5 inch hard drive adapter which is then installed in the 3 5 inch hard drive carrier Steps 1 Remove the screws from the side of the 3 5 inch hard drive adapter 2 Remove the hard drive from the hard drive adapter 64 Installing a 2 5 inch hard drive into a 3 5 inch hard drive adapter Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Keep the 2 Phillips screwdriver ready Steps 1 Align the screw holes on the 2 5 inch hard drive with the screw holes on the 3 5 inch hard drive adapter 2 Install the screws to secure the hard drive to the hard drive adapter 3 Figure 20 Removing and installing a 2 5 inch hard drive into a 3 5 inch hard drive adapter 1 2 5 inch hard drive 2 3 5 inch hard drive adapter 3 screw 2 Removing a
33. the optional expansion Card ISCL ccceceeceeeeteeeeeeeeeeceeeesseeetenteseneeseneeeeneeesteeesieeensas 78 Removing an expansion card from the expansion Card TS ccnnncninncnnncononccnnoncconn nono nc nann cnn 79 Installing an expansion card into the expansion Card TiSOP occconnccccnnnccccononaccconnn cnc conan cncnnann nn 81 DRAC ponts card opone tdi der aldo o lic O 82 Removing the iDRAC ports card Installing the DRAC ports Ca Ficcion iii enc 84 SD vFlash media card Replacing an SD vFlash media card Internal dual SD module Removing an internal SD card Installing an internal SD card Removing the internal dual SD module Installing the internal dual SD module Integrated storage controller card Removing the integrated storage controller Card oooooconncococcccnccccoconnonannnnncnnnnnnnnanonnnnnnncncnnnnanenos Installing the integrated storage controller Card ooooonnncccocccccnccccnonaanoncnnncnononann non ncnncnononannnnnn cnn Processors Removing a processor Installing a processor Power supplies Hot Spare feature Removing the power supply Unit blank Siiip ei ea iaae Aa ncn conan RIEAN iA nstalling the power supply unit BLANK ce ceceeeeeeeeeceeeeeeeeeeeeeeeeeeeeeseesaeeceeeneseseeeeeneeneeeas 101 Removing an AC power SUPPLY Unitas ai a E 101 nstalling an AC power supply Unite ce eecceceececceeeceeeeeeeeeeeecesecaeeaeteeeeeecseseesaesaeteeteeeeaesaeeneeeeteees 102 on redundant AC power
34. the cooling shroud K NOTE If applicable close the expansion card latch on the cooling shroud to release the full length card 4 If applicable disconnect the power or data cables from expansion card s 5 If applicable remove the expansion card riser Steps 1 Align the locking slots on the power interposer board with the hooks on the power supply cage and slide it into place 2 Route the power cables as applicable and connect the power cables to the system board and hard drive backplane 3 Install the power supply module s in their original locations Next steps 1 If applicable install the PCle expansion card riser 2 If applicable connect the required power or data cables to the expansion card s 3 Reinstall the cooling shroud 4 If applicable open the expansion card latch on the cooling shroud to secure the full length expansion card 5 Follow the procedure listed in After working inside your system Related Links Removing the cooling shroud Removing the optional expansion card riser Installing the optional expansion card riser Installing the cooling shroud System battery Replacing the system battery Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud 112 K NOTE If applicable close the expansion card latch on the cooling shroud to release the full
35. with Pre boot Measurements or On without Pre boot Measurements Changes the operational state of the TPM By default the TPM Activation option is set to No Change Displays the TPM status EN CAUTION Clearing the TPM results in the loss of all keys in the TPM The loss of TPM keys may affect booting to the operating system Clears all the contents of the TPM By default the TPM Clear option is set to No Enables or disables the Intel Trusted Execution Technology TXT To enable Intel TXT Virtualization Technology must be enabled and TPM Security must be Enabled with Pre boot measurements By default the Intel TXT option is set to Off Enables or disables the power button on the front of the system By default the Power Button option is set to Enabled Enables or disables the NMI button on the front of the system By default the NMI Button option is set to Disabled Sets how the system reacts after AC power is restored to the system By default the AC Power Recovery option is set to Last Sets how the system supports staggering of power up after AC power is restored to the system By default the AC Power Recovery Delay option is set to Immediate Sets the User Defined Delay when the User Defined option for AC Power Recovery Delay is selected Provides varying degrees of securing UEFI variables When set to Standard the default UEFI variables are accessible in the Operating System per the UEFI specification When set
36. 3 A4 A5 A6 A7 A8 B1 B2 B3 B4 55 System DIMM Size in Number of DIMM Rank DIMM Slot Population Capacity in GB DIMMs Organization and GB Frequency 2R x8 1866 MT s Ey NOTE 16 GB DIMMs must be installed in slots numbered Al A2 A3 A4 B1 B2 B3 and B4 and 8 GB DIMMs must be installed in slots A5 A6 A7 and A8 192 16 12 2R x4 2133 MT s A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 2R x4 1866 MT s 384 32 12 RDIMM 2R x4 2133 A1 A2 A3 A4 A5 A6 A7 A8 B1 MT s B2 B3 B4 RDIMM 2R x4 1866 MT s Removing a memory module Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud K NOTE If applicable close the expansion card latch on the cooling shroud to release the full length card 4 If applicable disconnect the power or data cables from expansion card s 5 If applicable remove the expansion card riser A WARNING The memory modules are hot to the touch for some time after the sys
37. A7 A3 FAN3 FAN2 MINI PERC C Stack BP_SIG ODD_PWR SYS_PWR_CONN P1 FP_USB SATA_CDROM PIB_CONN SATA_TBU SW_RAID_B CTRL_PNL SW_RAID_A INT_ USB3 0 TPM_MODULE J_PSWD_NVRAM Description Intrusion switch connector Cooling fan 6 connector DIMMS for CPU1 channels 0 amp 1 Cooling fan 5 connector Processor socket 1 Cooling fan 4 connector CPU1 power connector DIMMS for CPU1 channels 2 amp 3 Cooling fan 3 connector Cooling fan 2 connector Mini PERC C Stack connector Backplane signal connector Power for the optical drive 24 pin power connector Front USB connector Optical drive SATA connector Power interface board signal connector Tape backup unit SATA connector Internal SATA B connector Control panel signal connector Internal SATA A connector Internal USB3 port Trusted Platform Module connector Clear password NVRAM jumpers See System board jumper settings The system s software security features include a system password and a setup password The password jumper enables these password features or disables them and clears any password s currently in use Prerequisites ra CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty R
38. BIOS or UEFI It also allows you to specify the boot order To view the Boot Settings screen click System Setup Main Menu System BIOS Boot Settings Menu Item Description Boot Mode Enables you to set the boot mode of the system A CAUTION Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode K NOTE Setting this field to UEFI disables the BIOS Boot Settings menu Setting this field to BIOS disables the UEFI Boot Settings menu If the operating system supports UEFI you can set this option to UEFI Setting this field to BIOS allows compatibility with non UEFI operating systems By default the Boot Mode option is set to BIOS Boot Sequence Retry Enables or disables the Boot Sequence Retry feature If this field is enabled and the system fails to boot the system reattempts the boot sequence after 30 seconds By default the Boot Sequence Retry option is set to Enabled Hard Disk Failover Specifies which devices in the Hard Disk Drive Sequence are attempted in the boot sequence When the option is Disabled only the first hard disk device in the list is attempted to boot When set to Enabled all hard disk devices are attempted in order as listed in the Hard Disk Drive Sequence This option is not enabled for UEFI Boot Mode Boot Option Settings Configures the boot sequence and the boot devices Network Settings screen You can use the Network Settings scr
39. Contacting Della A nes elegans ata dts a aaa ens ales ee ee ee 153 Locating Your system SECO TO tdi dati duties lt sata cdta 153 Documentation feedback c ccccccccesceesceseseececececeececeecaeesaeecaeceaeseaeeeaesenesaaecenececeseeseeseesireseeeneseas 153 Quick Resource Locator ORD ai doit 153 1 About your system The Dell PowerEdge R530 is a rack server that supports up to two processors based on the Intel E5 2600 v3 product family up to 12 DIMMs and up to eight drive bays for hard drives SSDs The PowerEdge R530 system is available in the following configurations e Redundant power supply configuration e Non redundant power supply configuration Front panel features and indicators 10 11 Figure 1 Front panel features and indicators Item Indicator Button or Icon Description Connector 1 Power on indicator The power on indicator lights when the system is power button powered on The power button controls the power supply output to the system K NOTE On ACPI compliant operating systems turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off 2 NMI button Q Used to troubleshoot software and device driver errors when using certain operating systems This Item 10 11 Indicator Button or Icon Connector System identification button Video connector iol LCD menu buttons LCD panel USB management port et
40. DRAC Settings Utility NOTE Accessing some of the features on the iDRAC Settings utility requires the DRAC Enterprise License upgrade For more information on using iDRAC see the iDRAC User s Guide at dell com esmmanuals Entering the iDRAC Settings utility 1 Turn on or restart the managed system 2 Press lt F2 gt during Power on Self test POST 3 Inthe System Setup Main Menu page click DRAC Settings The DRAC Settings screen is displayed Changing the Thermal Settings The DRAC Settings utility enables you to select and customize the thermal control settings for your system Enter the DRAC Settings utility 2 Under iDRAC Settings Thermal User Option select between the following options e Default e Maximum Exhaust Temperature e Fan Speed Offset K NOTE When the User Option is set to the default Auto setting the user option cannot be modified 3 Set the Maximum Air Exhaust Temperature or the Fan Speed Offset fields Click Back Finish Yes 42 Installing and removing system components Sa A A A A fety instructions WARNING Whenever you need to lift the system get others to assist you To avoid injury do not attempt to lift the system by yourself WARNING Opening or removing the system cover while the system is powered on may expose you to a risk of electric shock CAUTION Do not operate the system without the cover for a duration exceeding five minutes CAUTION
41. Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 68 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 If installed remove the optical drive blank and then press the blue release tab at the back of the blank and push the blank out of the system 2 Align the optical drive with the optical drive slot on the front of the chassis 3 Slide the optical drive into the slot until the latch snaps into place 4 Connect the power data cable to the back of the drive 5 Route the power data cable through the cable routing guides on the system chassis Next steps 1 Follow the procedure listed in After working inside your system Cooling fans Your system supports five cooling fans A fan blank is pre installed on the first cooling fan slot FAN1 Es NOTE Hot swap removal or installation of the fans is not supported K NOTE Each fan is listed in the system s management software referenced by the respective fan number If there is a problem with a particular fan you can easily identify and replace the proper fan by noting the fan numbers on the cooling fan assembly Listed below is the Fan configuration table which lists out the various fan configurations based on the CPU configuration in the server Table 3 Fan configuration table CPU Typ
42. Dell PowerEdge R530 Owner s Manual Regulatory Model E29S Series Regulatory Type E29S001 Notes Cautions and Warnings Es NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright O 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2014 11 Rev AOO Contents IAD OUL your SST iii leiicada 8 Front panelfeatures and IndiGators animaou ate E A EEE enced siete ahaa TE E en avai mae eet 8 LCD pariel Et ii A titi 10 Home screens nt A a de let e o e Ae io 10 A A Ta ASE 11 ME da 0 A fens ER A E ER 11 Hard drive indicator patterns initial E 12 Back panel features and indiCators ccecccesceseceeeeeeeeeeeececeeeceeecaeeeaeeeaeseaeceaeseneceneseeeseesaeenieesieesaeens 13 NiE indicator COS mesetas dt aaa 15 Power supply unit indicator CODES cccccecesccssccseessescseecseecseesseessecsscessecseecssecssecseecseesseessuscatenstenseenses 15 Power indicator codes for AC and DC redundant power supply UN
43. Dell is not covered by your warranty Read and follow all safety instructions that came with the product A CAUTION The system requires one power supply for normal operation On power redundant systems remove and replace only one power supply at a time in a system that is powered on K NOTE You may have to unlatch and lift the optional cable management arm if it interferes with power supply removal For information about the cable management arm see the system s rack documentation 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Disconnect the power wires from the power source and the connector from the power supply you intend to remove 2 Disconnect the safety ground wire 3 Press the release latch and slide the power supply out of the chassis 108 Figure 42 Removing and installing a DC power supply 1 release latch 2 power supply status indicator 3 power supply 4 connector 5 power supply handle Next steps e Follow the procedure listed in After working inside your system Installing a DC power supply unit Prerequisites A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices
44. For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Menu Item Description Drive Type Displays the type of drive attached to the SATA port Capacity Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Boot Settings screen You can use the Boot Settings screen to set the Boot mode to either
45. Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE It is recommended that you always use a static mat and static strap while working on components inside the system NOTE To ensure proper operation and cooling all bays in the system must be populated at all times with either a module or with a blank Before working inside your system pue Turn off the system including any attached peripherals Disconnect the system from the electrical outlet and disconnect the peripherals If installed remove the front bezel Remove the system cover Related Links Removing the front bezel Removing the system cover After working inside your system PWN PE Install the system cover If applicable install the front bezel Reconnect the system to its electrical outlet Turn the system on including any attached peripherals 43 Related Links Installing the system cover Installing the front bezel Recommended tools You need the following tools to perform the removal and installation procedures e Key to the front bezel lock This is required only if you have a front bezel e 1 P
46. SAS SATA and SSD drives and also enables you to set up the hard drives in RAID configurations as supported by the version of the storage controller included with your system Removing the integrated storage controller card Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud K NOTE If applicable close the expansion card latch on the cooling shroud to release the full length card 4 If applicable disconnect the power or data cables from expansion card s 5 If applicable remove the expansion card riser 6 Keep the 2 Phillips screwdriver ready A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Loosen the screws that secure the integrated storage controller cable to the integrated storage controller card connector on the system board 2 Lift the integrated storage controller cable out and move it away from the integrated storage controller card 3 Lift one end of the card at an angle to disengage the card from the integrated storage controller card h
47. Temperature section 20 C h 36 F h 5 to 95 RH with 33 C 91 F maximum dew point Atmosphere must be non condensing at all times 10 to 80 Relative Humidity with 29 C 84 2 F maximum dew point 0 26 Grms at 5 Hz to 350 Hz all operation orientations 1 88 Grms at 10 Hz to 500 Hz for 15 min all six sides tested Six consecutively executed shock pulses in the positive and negative x y and z axes of 40 G for up to 2 3 ms Six consecutively executed shock pulses in the positive and negative x y and z axes one pulse on each side of the system of 71 G for up to 2 ms 3048 m 10 000 ft 12 000 m 39 370 ft Maximum temperature is reduced by 1 C 300 m 1 F 547 ft above 950 m 3 117 ft Maximum temperature is reduced by 1 C 175 m 1 F 319 ft above 950 m 3 117 ft Environmental specifications 40 C to 45 C 104 F to 113 F Maximum temperature is reduced by 1 C 125 m 1 F 228 ft above 950 m 3 117 ft Particulate contamination K NOTE This section defines the limits to help avoid IT equipment damage and or failure from particulates and gaseous contamination If it is determined that levels of particulates or gaseous pollution are beyond the limits specified below and are the reason for the damage and or failures to your equipment it may be necessary for you to re mediate the environmental conditions that are causing the damage and or failures Re mediation of environmental condit
48. acemat at dell com poweredgemanuals Connect the peripherals to the system Connect the system to its electrical outlet Turn the system on by pressing the power button or using iDRAC An RW Turn on the attached peripherals Setting up and configuring the iDRAC IP address You can set up the Integrated Dell Remote Access Controller IDRAC IP address by using one of the following interfaces iDRAC Settings utility e Lifecycle Controller e Dell OpenManage Deployment Toolkit Server LCD panel You can configure iDRAC IP address by using the following interfaces e iDRAC Web interface For more information see the Integrated Dell Remote Access Controller User s Guide e Remote Access Controller ADMin RACADM For more information see the RACADM Command Line Interface Reference Guide and the Integrated Dell Remote Access Controller User s Guide e Remote Services that includes Web Services Management WS Man For more information see the Lifecycle Controller Remote Services Quick Start Guide For more information on setting up and configuring iDRAC see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals Logging in to iDRAC You can log in to iDRAC as an iDRAC local user a Microsoft Active Directory user or a Lightweight Directory Access Protocol LDAP user You can also log in by using Single Sign On or a Smart Card The 21 default user name is root and password is calvin For more inf
49. an You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Press the expansion card retention latch and rotate the latch clockwise 2 Holding the card by its edges position the card so that the card s edge connector aligns with the expansion card connector 3 Insert the card s edge connector firmly into the expansion card connector until the card is fully seated 4 Close the expansion card retention latch 5 If applicable close the expansion card latch on the cooling shroud Next steps 1 If applicable install an expansion card 2 Install the expansion card riser 3 If applicable connect the required power or data cables to the expansion card 4 Install the cooling shroud 81 5 If applicable press the expansion card latch on the cooling shroud to secure the expansion card in position 6 Follow the procedure listed in After working inside your system 7 Install any device drivers required for the expansion card as described in the documentation for the card Related Links Removing the cooling shroud Removing the optional expansion card riser Installing an expansion card into the expansion card riser Installing the optional expansion
50. and follow the safety instructions that came with the product JN CAUTION To maintain proper system cooling all empty hard drive slots must have drive blanks installed 1 Ensure that you read the Safety instructions 2 If installed remove the front bezel Steps Press the release button and slide the blank out of the hard drive slot 62 2 Figure 18 Removing and installing a 3 5 inch hard drive blank 1 hard drive blank 2 release button Next steps If applicable install the front bezel Related Links Removing the front bezel Installing the front bezel Installing a 3 5 inch hard drive blank Prerequisites 1 Ensure that you read the Safety instructions 2 If applicable remove the front bezel Steps Insert the hard drive blank into the hard drive slot following the sequence in the image below and push the hard drive blank until the release button clicks into place 63 Figure 19 Hard drive blank installation sequence Next steps If applicable install the front bezel Related Links Removing the front bezel Installing the front bezel Removing a 2 5 inch hard drive from a 3 5 inch hard drive adapter Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing
51. and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Troubleshooting system startup failure If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot Manager the system hangs The reverse is also true You must boot to the same boot mode in which you installed the operating system For all other startup issues note the system messages that appear on the screen Troubleshooting external connections Ensure that all external cables are securely attached to the external connectors on your system before troubleshooting any external devices Troubleshooting the video subsystem 1 Check the system and power connections to the monitor 2 Check the video interface cabling from the system to the monitor 3 Run the appropriate diagnostic test If the tests run successfully the problem is not related to video hardware If the tests fail see Getting Help Troubleshooting a USB device About this task Use the following steps to troubleshoot a USB keyboard mouse For other USB devices go to step 7 Steps 1 Disconnect the keyboard and mouse cables from the system and reconnect them 2 If the problem persists connect the keyboard mouse to the USB port s on the opposite side of the system 128 Oo OND 11 12 13 If the problem is resolved restart the system
52. anufacturer Displays the contact information of the system manufacturer Displays the current revision of the system CPLD firmware Displays the system firmware UEFI compliance level Memory Settings screen You can use the Memory Settings screen to view all the memory settings as well as enable or disable specific memory functions such as system memory testing and node interleaving To view theMemory Setting screen click System Setup Main Menu System BIOS Memory Settings Menu Item System Memory Size System Memory Type System Memory Speed System Memory Voltage Video Memory System Memory Testing Memory Operating Mode 26 Description Displays the amount of memory installed in the system Displays the type of memory installed in the system Displays the system memory speed Displays the system memory voltage Displays the amount of video memory utilized Specifies whether system memory tests are run during system boot Options are Enabled and Disabled By default the System Memory Testing option is set to Disabled Specifies the memory operating mode The options available are Optimizer Mode Advanced ECC Mode Mirror Mode Spare Mode and Menu Item Node Interleaving Snoop Mode Description Spare with Advanced ECC Mode By default the Memory Operating Mode option is set to Optimizer Mode Es NOTE The Memory Operating Mode can have different defaults and available options based on the me
53. ard riser Installing the optional expansion card riser Installing the cooling shroud Processors Use the following procedure when 92 e Installing an additional processor Replacing a processor NOTE To ensure proper system cooling you must install a processor blank in any empty processor socket Removing a processor Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE To ensure proper system cooling you must install a processor blank in any empty processor socket 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud K NOTE If applicable close the expansion card latch on the cooling shroud to release the full length card 4 If applicable disconnect the power or data cables from expansion card s 5 If applicable remove the expansion card riser 6 Keep the 2 Phillips screwdriver ready 7 Ifyou are upgrading your system download the latest system BIOS version from dell com support and follow the instructions included in the compresse
54. ards that you removed 130 9 Run the appropriate diagnostic test For more information see Using System Diagnostics Next steps If the tests fail see Getting Help Troubleshooting a damaged system Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 2 Remove the system cover 3 Ensure that the following components are properly installed e Cooling shroud e Expansion card risers if present e Expansion cards e Power supply s e Cooling fan assembly if present e Cooling fans e Processor s and heat sink s e Memory modules e Hard drive carriers e Hard drive backplane 4 Ensure that all cables are properly connected 5 Install the system cover 6 Run the appropriate diagnostic test For more information see Using System Diagnostics Next steps If the tests fail see Getting Help Troubleshooting the system battery Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform tr
55. cececeeeeececeeeeseeeeeeeaeeeaeceaeceaecneceaessaecaeeceesaeecseseatenaeeeaeeeeeaaes 34 System Security Settings SCrECN ccscceccceccseecseeceeeceeeeeeetaeeeaeeeaeeeaeceaeceaesneceeessaeseesieesieesieeteseate 35 Miscellaneouis Settings Tin oi 37 AbOUt Boo Manager da o a nes lls Se teh aa o de aca a sublet do 38 Entering Boot Manada Se ea aeons neds AE a ee Ad 38 Boot Manager mal Me lisiadoidiaa atari lleida 38 About Deli Lif ecycl Controla aii AiO Les 38 Changing the boot orders eee ls a ea bre an e dd e 39 CHOOSING the system DOE MOE aii loas lin 39 Assigning a system and Setup Pass WOTO ooocoonccccococcccnoonnccononnnncononnnnn nono nnnco non n nn nono nn nn naaa n rca nani nc ncnnnn nn 39 Using your system password to secure YOUF SYStleM oocccinoocccccocancccnnancncononncononononcnnnnnncn canon cnc caian 40 Deleting or changing an existing system and or Setup PASSWOK ceeceeceeseeeeeeeeetteeeteeeeeetenerenees 41 Operating with a setup password enabled ocooonoccinncccncconnooncoononononononnonnnnnnconnconnnonnconnoonnonnnnnnnonnnona nos 41 embeddedsystem MaNaQeMmienta we ladilla idas 42 DRAC Settings utility Entering the DRAC Settings UlllViariianiia att a e AAS 42 Changing the Thermal SEttiNQS iicciinsa a di e a Ead ari aN 42 4 Installing and removing system COMPONEMNG cecceeeceeeeeeeeeeeeeeeeeeeeeeenens 43 Safety INStTUCUON Sai a a een ee bene Before working inside your SYStOIMN 0 ce ceeececeeeeeeeeeente
56. compliant port and 1 USB2 0 compliant port 15 pin VGA one optional 1GbE Ethernet One optional vFlash memory card slot with iDRAC8 Enterprise card NOTE The card slot is available for use only if the DRAC8 Enterprise license is installed on your system Two 4 pin USB 2 0 compliant One USB management port iDRAC Direct 15 pin VGA Two Mini SAS connectors Two SATA port One 9 pin USB 3 0 compliant Two optional flash memory card slots with the internal SD module NOTE One card slot is dedicated for redundancy Integrated Matrox G200 16 MB shared 8 68cm 3 41 inch 48 24 cm 18 99 64 6 25 43 inch with Bezel 28 2Kg 62lb 14 2Kg 31 2lb 149 Environmental specifications NOTE For additional information about environmental measurements for specific system configurations see dell com environmental_datasheets Temperature Storage Continuous operation for altitude less than 950 m or 3117 ft Fresh air Maximum temperature gradient operating and storage Relative humidity Storage Operating Maximum vibration Operating Storage Maximum shock Operating Storage Maximum altitude Operating Storage Operating temperature de rating Up to 35 C 95 F 35 C to 40 C 95 F to 104 F 150 40 C to 65 C 40 F to 149 F 10 C to 35 C 50 F to 95 F with no direct sunlight on the equipment For information on fresh air see Expanded Operating
57. connecting the safety ground wire Prerequisites A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product Steps 1 Strip the insulation from the end of the green yellow wire exposing approximately 4 5 mm 0 175 inch of copper wire 2 Using a hand crimping tool Tyco Electronics 58433 3 or equivalent crimp the ring tongue terminal Jeeson Terminals Inc R5 4SA or equivalent to the green yellow wire safety ground wire 3 Connect the safety ground wire to the grounding post on the back of the system using a 6 32 nut equipped with a locking washer 106 Figure 40 Assembling and connecting the safety ground wire 1 6 32 nut 2 spring washer 3 locking washer 4 safety ground wire 5 grounding post Assembling the DC input power wires Prerequisites A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local
58. d GB Frequency 4 4 1 1R x8 2133 MT s Al 1R x8 1866 MT s 8 4 2 1R x8 2133 MT s A1 A2 1R x8 1866 MT s 16 4 4 1R x8 2133 MT s A1 A2 A3 A4 1R x8 1866 MT s 8 2 2R x8 2133 MT s A1 A2 2R x8 1866 MT s 54 System Capacity in GB 24 48 96 128 192 DIMM Size in GB 16 16 32 Number of DIMMs DIMM Rank Organization and Frequency 1R x8 2133 MT s 1R x8 1866 MT s 2R x8 2133 MT s 2R x8 1866 MT s 2R x4 2133 MT s 2R x4 1866 MT s 2R x4 2133 MT s 2R x4 1866 MT s RDIMM 2R x4 2133 MT s RDIMM 2R x4 1866 MT s Table 2 Memory configurations two processors System Capacity in GB 16 32 64 96 128 160 DIMM Size in Number of GB 4 16 16 and 8 DIMMs 12 DIMM Rank Organization and Frequency 1R x8 2133 MT s 1R x8 1866 MT s 1R x8 2133 MT s 1R x8 1866 MT s 2R x8 2133 MT s 2R x8 1866 MT s 2R x8 2133 MT s 2R x8 1866 MT s 2R x4 2133 MT s 2R x4 1866 MT s 2R x4 2133 MT s 2R x8 2133 MT s 2R x4 1866 MT s DIMM Slot Population A1 A2 A3 A4 A5 A6 A1 A2 A3 A4 A5 A6 A1 A2 A3 A4 A5 A6 A1 A2 A3 A4 A5 A6 A7 A8 A1 A2 A3 A4 A5 A6 DIMM Slot Population A1 A2 B1 B2 A1 A2 A3 A4 B1 B2 B3 B4 A1 A2 A3 A4 B1 B2 B3 B4 A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 A1 A2 A3 A4 B1 B2 B3 B4 A1 A2 A
59. d download file to install the update on your system K NOTE You can update the system BIOS using the Lifecycle Controller A WARNING The heat sink and processor are hot to the touch for some time after the system has been powered down Allow the heat sink and processor to cool before handling them MA CAUTION Never remove the heat sink from a processor unless you intend to remove the processor The heat sink is necessary to maintain proper thermal conditions Steps 1 Toremove the heat sink a Loosen one of the screws that secure the heat sink to the system board Wait 30 seconds for the heat sink to loosen from the processor b Remove the screw diagonally opposite the screw you first removed c Repeat the procedure for the remaining two screws d Lift the heat sink out of the system 93 94 2 Figure 33 Removing and installing a processor heat sink 1 captive screw 4 2 heat sink 3 processor socket 4 slot 4 CAUTION The processor is held in its socket under strong pressure Be aware that the release lever can spring up suddenly if not grasped firmly 4 Figure 34 Processor shield 1 close first socket release lever 2 lock icon 3 processor 4 open first socket release lever 5 unlock icon 2 Toremove the processor a Release the open first socket lever near the unlock icon a by pushing the lever down and out from under the tab b Similarly release the close first socket release lever near t
60. d latch on the cooling shroud to secure the full length expansion card 6 Follow the procedure listed in After working inside your system Related Links Removing the cooling shroud Removing the optional expansion card riser Installing a processor Installing the optional expansion card riser Installing the cooling shroud Installing a processor Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system WN Remove the cooling shroud K NOTE If applicable close the expansion card latch on the cooling shroud to release the full length card If applicable disconnect the power or data cables from expansion card s If applicable remove the expansion card riser Keep the 2 Phillips screwdriver ready NO OT E If you are upgrading your system download the latest system BIOS version from dell com support and follow the instructions included in the compressed download file to install the update on your system K NOTE You can
61. d service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Align the end of the integrated storage controller card opposite the connector with the integrated storage controller card holder 2 Lower the connector side of the integrated storage controller card into the integrated storage controller card connector on the system board Ensure that the tabs on the system board align with the screw holes on the integrated storage controller card 3 Align the screws on the integrated storage controller card cable with the screw holes on the connector 4 Tighten the screws to secure the integrated storage controller card cable with the integrated storage controller card connector on the system board Next steps 1 If applicable install the PCle expansion card riser 2 If applicable connect the required power or data cables to the expansion card s 3 Reinstall the cooling shroud 4 If applicable open the expansion card latch on the cooling shroud to secure the full length expansion card 5 Follow the procedure listed in After working inside your system Related Links Removing the cooling shroud Removing the optional expansion c
62. dew point K NOTE Outside the standard operating temperature 10 C to 35 C the system can operate continuously down to 5 C or as high as 40 C 151 Expanded operating temperature 152 lt 1 of annual operating hours Expanded Operating Temperature Restrictions For temperatures between 35 C and 40 C de rate maximum allowable temperature by 1 C per 175 m above 950 m 1 F per 319 ft 5 C to 45 C at 5 to 90 RH with 29 C dew point K NOTE Outside the standard operating temperature 10 C to 35 C the system can operate down to 5 C or up to 45 C for a maximum of 1 of its annual operating hours For temperatures between 40 C and 45 C de rate maximum allowable temperature by 1 C per 125 m above 950 m 1 F per 228 ft e Do not perform a cold startup below 5 C e The operating temperature specified is for a maximum altitude of 3050 m 10 000 ft e Only support TDP to 120W e Tape Backup Unit TBU is not supported in Fresh Air e Redundant power supplies are required e Non Dell qualified peripheral cards and or peripheral cards greater than 25 W are not supported e PCle SSD is not supported Getting help Contacting Dell Dell provides several online and telephone based support and service options If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Availability varies
63. dition pattern RAID only Blinks green two times per Identifying the drive or preparing for removal second OFF Drive ready for insertion or removal NOTE The drive status indicator remains OFF until all hard drives are initialized after the system is turned on Drives are not ready for insertion or removal during this time Blinks green amber and Predicted drive failure off Blinks amber four times per Drive failed second Blinks green slowly Drive rebuilding Steady green Drive online 12 Drive status indicator Condition pattern RAID only Blinks green three seconds Rebuild aborted amber three seconds and OFF six seconds Back panel features and indicators 14 1312 1110 9 Figure 4 Back panel features and indicators for a non redundant power supply unit chassis and a redundant power supply unit chassis Item Indicator button or Icon Description connector 1 Serial connector lolol Connects a serial device to the system 2 Ethernet connectors 2 E Integrated 10 100 1000 Mbps NIC connector 3 vFlash media card slot Allows you to insert a vFlash media card Optional 4 DRAC port Optional a Dedicated management port for the DRAC Ports Card 5 Full Height PCle PCle cards located on the optional expansion card expansion card slots 2 riser Redu dant Power AC 495 W EPP 750 W EPP or Supply Unit 1100 W EPP Or DC 750 W 13 Item Indicator button or Icon Description connector 7 Non Redundant P
64. e CPU1 CPU2 PSU Type FAN1 FAN2 FAN3 FAN4 FAN5 FAN6 Y N Redundant N Y Y Y Y N Cabled 55W 120W Y Y Redundant N Y Y Y y Y Cabled Removing a cooling fan Prerequisites A WARNING Opening or removing the system cover when the system is ON may expose you to a risk of electric shock Exercise utmost care while removing or installing cooling fans A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE The procedure for removing each cooling fan is the same E Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 69 3 If applicable remove the expansion card riser 4 Remove the cooling shroud Steps 1 Remove the fan cable connector from the system board by pressing the release tab on the system board end of the connector and lifting it away from the system board 2 Free the cable from the cable holders on the fan bracket 3 Press the release tab on the cooling fan and lift the fan away from the chassis 2 Figure 24 Removing and installing a cooling fan 1 cooling fans 5 2 cooling fan release
65. e expansion card riser A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Locate the IDSDM connector on the system board 2 Align the connectors on the system board and the dual SD module 3 Push the dual SD module until it is firmly seated on the system board Next steps 1 Install the SD media card s 2 If applicable install the PCle expansion card riser 3 If applicable connect the required power or data cables to the expansion card s 4 Reinstall the cooling shroud 5 If applicable open the expansion card latch on the cooling shroud to secure the full length expansion card 6 Follow the procedure listed in After working inside your system Related Links 89 Removing the cooling shroud Removing the optional expansion card riser Installing an internal SD card Installing the optional expansion card riser Installing the cooling shroud Integrated storage controller card Your system supports an integrated storage controller card that provides the integrated storage subsystem for your system s internal hard drives The controller supports
66. e guide to the chassis by screwing the two retaining screws n pun Push the right side of the control panel until the top right tab aligns with the top of the chassis and the control panel snaps into place CAUTION The display module connector is a ZIF zero insertion force connector Ensure that the locking tab on the connector is released before removal and insertion The locking tab must be engaged after insertion 6 Connect the display module cable to the control panel board Next steps e Follow the procedure listed in After working inside your system System board Removing the system board Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION If you are using the Trusted Program Module TPM with an encryption key you may be prompted to create a recovery key during program or System Setup Be sure to create and safely store this recovery key If you replace this system board you must supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drives 1 Ensure that you read the Safety instructi
67. e or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port 29 Menu Item Capacity Port F Model Drive Type Capacity Port G Model Drive Type Capacity Port H Model Drive Type Capacity Port Model Drive Type Capacity Port J Model 30 Description Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device
68. e total L2 cache D D isplays the number of cores per processor You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on your system To view the SATA Settings screen click System Setup Main Menu System BIOS SATA Settings Menu Item Embedded SATA Security Freeze Lock Write Cache 28 Description Enables the embedded SATA to be set to Off ATA AHCI or RAID modes By default the Embedded SATA option is set to AHCI Sends Security Freeze Lock command to the Embedded SATA drives during POST This option is applicable only to ATA and AHCI mode Enables or disables the command for Embedded SATA drives during POST Menu Item PortA Model Drive Type Capacity Port B Model Drive Type Capacity Port C Model Drive Type Capacity Port D Model Drive Type Capacity Port E Model Drive Type Description Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this f
69. ead and follow the safety instructions that came with the product 145 Steps 1 Ww o 10 11 146 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet Open the system Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4 Close the system The existing passwords are not disabled erased until the system boots with the jumper on pins 2 and 4 However before you assign a new system and or setup password you must move the jumper back to pins 4 and 6 NOTE If you assign a new system and or setup password with the jumper on pins 2 and 4 the system disables the new password s the next time it boots Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Turn off the system including any attached peripherals and disconnect the system from the electrical outlet Open the system Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6 Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Assign a new system and or setup password Technical specifications Processor Processor type One or two Intel Xeon processors E5 2600 v3 product family Expansion Bus Bus type PCI Express Generation 2 and PCI Express Generation 3 expansion slots with an optional riser card Expansion slots wit
70. ecneestetereateseneesenteesneeeeseessiressiteseneeesniressnensates After working inside your Systemi isie eade aieia Ea i a Eee Tana ina i iei Recommended todita a a a a a Front bezel optional erinan A AAA A AAA aid Removing the front bezel sneha i e a a ia de hee Installing the front DEZA r m a a aa ae edi D aaa AERES E aE E ATSE Removing and installing the system cover REMOVIDOS alain wall e aeai Installing the systemi COVE a ita ara ae da Er a SETTA INSIDE THE SyStE Mienie inanir NN Solli ale SAITO MEN E A AAA Goon EAS SA Removing the Cooling SHou naihain a ii Ulead delo SNOU aan ea E n aE A EE E a Ea AEE DEAR a System aaa General memory module installation QUIDELINGS eee eeeeeeteenteeeeeeeeneesetetetesenreteneeeeneteenetees 53 Mode specific QuidGlin Secu s3 sees adeno ici oe Sample memory Configuratio Sns rnidan ia edie tebe ate ents AL de etd ee eel REMOVING a Memory MOULE ccc eeceeeee eee ceeeteeeeeeeeeeeeeeedeceeeeeeeeeeeeecceeeeeeeeeeseedeceeeeeeeeeeeeensneetess Installing memory MOdUIESHs 0 c0 beacon ate AA onl PAN CPIVOS fo Sere oes O ORO O Removing a hot swap hard drive Installing a hot swap hard driv sev ccna nantes ean a esi han ee Removing a 3 5 inch hard drive Dlank eeecceccececeeceeeeeeeeeeeeeeeeeeeceecaeeaeseeeeeeeseseesaeeeteseeeesaeeaeeas 62 nstalling a S 5 Inch hard drive bla Kioscos rotatoria 63 Removing a 2 5 inch hard drive from a 3 5 inch hard drive adapteT o
71. ed in the socket remove it K NOTE Retain the removed memory module blank s for future use CAUTION To prevent damage to the memory module or the memory module socket during installation do not bend or flex the memory module insert both ends of the memory module simultaneously 3 Align the edge connector of the memory module with the alignment key of the memory module socket and insert the memory module in the socket NOTE The memory module socket has an alignment key that allows you to install the memory module in the socket in only one orientation CAUTION Do not apply pressure at the center of the memory module apply pressure at both ends of the memory module evenly 4 Press the memory module with your thumbs until the socket levers firmly click into place 58 Figure 16 Installing the memory module 1 memory module 2 alignment key 3 memory module socket ejector 2 When the memory module is properly seated in the socket the levers on the memory module socket align with the levers on the other sockets that have memory modules installed 5 Repeat steps 3 and 4 of this procedure to install the remaining memory modules Next steps 1 If applicable install the PCle expansion card riser 2 Reinstall the cooling shroud 3 Follow the procedure listed in After working inside your system 4 Press lt F2 gt to enter System Setup and check the System Memory setting The system should have already changed the
72. ee Using system diagnostics for available diagnostic tests If diagnostics indicate a fault follow the corrective actions provided by the diagnostic program If the system is not operational turn off the system and attached peripherals and unplug the system from the power source Wait at least 10 seconds and then reconnect the system to the power source Turn on the system and attached peripherals and note the messages on the screen If an error message is displayed indicating a fault with a specific memory module go to step 12 Enter the System Setup and check the system memory setting Make any changes to the memory settings if needed If the memory settings match the installed memory but the problem still persists go to step 12 Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover Check the memory channels and ensure that they are populated correctly NOTE See the system event log or system messages for the location of the failed memory module Reinstall the memory device Reseat the memory modules in their sockets nstall the system Enter the System Setup and check the system memory setting f the problem is not resolved proceed with the next step Remove the system cover f a diagnostic test or error message indicates a specific memory module as faulty swap or replace the module with a known good memory module To troubleshoot an unspecified faulty me
73. een to modify PXE device settings Network Settings are only available in UEFI boot mode BIOS does not control network settings in the BIOS boot mode For BIOS boot mode the network settings are handled by the network controllers option ROM To view the Network Settings click System Setup Main Menu System BIOS Network Settings Menu Item Description PXE Device n n 1 to 4 Enables or disables the device When enabled a UEFI boot option is created for the device PXE Device n Settings n 1 Allows you to control the configuration of the PXE device to 4 31 Integrated Devices screen details The Integrated Devices screen allows you to view and configure the settings of all integrated devices including the video controller integrated RAID controller and the USB ports In the System Setup Main Menu click System BIOS Integrated Devices Menu Item Description USB 3 0 Setting Allows you to enable or disable the USB 3 0 support Enable this option only if your operating system supports USB 3 0 Disabling this allows devices to operate at USB 2 0 speed USB 3 0 is disabled by default User Accessible USB Ports Allows you to enable or disable the USB ports Selecting Only Back Ports On disables the front USB ports and selecting All Ports Off disables all USB ports The USB keyboard and mouse operates during boot process in certain operating systems After the boot process is complete the USB keyboard and mouse do not wo
74. efore working inside your system 3 Remove the cooling shroud K NOTE If applicable close the expansion card latch on the cooling shroud to release the full length card A If applicable disconnect the power or data cables from expansion card s gl If applicable remove the expansion card riser A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE To use an SD card with your system ensure that the Internal SD Card Port is enabled in the System Setup Steps 1 Locate the SD card connector on the internal dual SD module Align the SD card appropriately and insert the contact pin end of the card into the slot K NOTE The slot is keyed to ensure correct insertion of the card 2 Press the card into the card slot to lock it into place 86 Next steps If applicable install the PCle expansion card riser If applicable connect the required power or data cables to the expansion card s Reinstall the cooling shroud BWN P If applicable open the expansion card latch on the cooling shroud to secure the full length expansion card 5 Follow the procedure li
75. emove the system cover Ensure that the interface cable is securely connected to the optical drive and to the controller Ensure that a power cable is properly connected to the drive OMNAN AD W Install the system cover Next steps If the problem is not resolved see Getting Help 136 Troubleshooting a hard drive Prerequisites ra A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION This troubleshooting procedure can erase data stored on the hard drive Before you proceed back up all files on the hard drive Steps 1 4 5 Run the appropriate diagnostic test For more information see Using System Diagnostics Depending on the results of the diagnostics test proceed as needed through the following steps If your system has a RAID controller and your hard drives are configured in a RAID array perform the following steps a Reboot the system and press lt F10 gt during system startup to run the Lifecycle Controller and then run the Hardware Configuration wizard to check the RAID configuration See the Lifecycle Controller documentation or online help for
76. enManage Essentials OME systems management console For more information see dell com openmanagemanuals Downloading and installing drivers and firmware It is recommended that you download and install the latest BIOS drivers and systems management firmware on your system Prerequisites Ensure that you clear the web browser cache Steps 1 Go to dell com support drivers 2 In the Product Selection section enter the Service Tag of your system in the Service Tag or Express Service Code field NOTE If you do not have the Service Tag select Automatically detect my Service Tag for me to allow the system to automatically detect your Service Tag or select Choose from a list of all Dell products to select your product from the Product Selection page 3 Click Get drivers and downloads The drivers that are applicable to your selection are displayed 22 4 Download the drivers you require to a diskette drive USB drive CD or DVD 23 Pre operating system management applications The pre operating system management applications for your PowerEdge system help you manage different settings and features of your system without booting to the operating system Your PowerEdge system has the following pre operating system management applications e System Setup Boot Manager e Dell Lifecycle Controller Navigation keys The navigation keys can help you access the pre operating system management applications Key Descriptio
77. epping Brand Level 2 Cache Level 3 Cache Number of Cores SATA Settings screen Description Enables or disables the Data Cache Unit DCU IP prefetcher By default the DCU IP Prefetcher option is set to Enabled Enables or disables the execute disable memory protection technology By default the Execute Disable option is set to Enabled Enables or disables the operating system capability to put logical processors in the idling state in order to reduce power consumption By default the option is set to Disabled Allows reconfiguration of Thermal Design Power TDP to lower levels TDP refers to the maximum amount of power the cooling system is required to dissipate Enables or disables the X2Apic mode Controls the number of enabled cores in each processor By default the Number of Cores per Processor option is set to All Specifies if the processor s support 64 bit extensions Displays the maximum core frequency of the processor Displays the bus speed of the processor NOTE The processor bus speed option displays only when both processors are installed K NOTE Depending on the number of installed CPUs there may be up to two processor listings The following settings are displayed for each processor installed in the system isplays the family model and stepping of the processor as defined by tel isplays the brand name reported by the processor isplays the total L3 cache D n D Displays th
78. er redundant systems remove and replace only one power supply at a time in a system that is powered on NOTE You may have to unlatch and lift the optional cable management arm if it interferes with power supply removal For information about the cable management arm see the system s rack documentation 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 101 Steps 1 Disconnect the power cable from the power source and from the power supply unit you intend to remove and remove the cables from the strap 2 Press the release latch and slide the power supply unit out of the chassis 3 4 5 Figure 38 Removing and installing an AC power supply unit 1 release latch 2 power supply unit cable connector 3 power supply unit 4 connector 5 power supply unit handle Next steps 1 Install the AC power supply unit 2 Follow the procedure listed in After working inside your system Related Links Installing an AC power supply unit Installing an AC power supply unit Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions
79. ervice and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 49 4 A Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system If applicable disconnect the power or data cables from expansion card s K NOTE If applicable close the expansion card latch on the cooling shroud to release the full length card If installed remove the expansion card riser CAUTION Never operate your system with the cooling shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data Steps Hold and lift the cooling shroud away from the system 3 Figure 13 Removing and installing the cooling shroud cooling shroud 2 chassis intrusion switch 3 chassis intrusion switch connector on 4 cooling shroud alignment slots system board 5 cooling shroud alignment pins Next steps 1 Install the optional PCle expansion card riser 2 If applicable connect the required power or data cables to the expansion card s 3 Reinstall the cooling shroud 4 If applicable open the expansion card latch on the cooling shroud to secure the full length 5 expansion card Follow the procedure listed in After working inside your system Related Links 50 Removing the optional expansion card riser Removin
80. essor 1 Platform Controller Hub Mapped to Processor 1 Platform Controller Hub Mapped to Processor 1 Height Low Profile Low Profile Low Profile Low Profile Low Profile Length Half Length Half Length Half Length Half Length Half Length Link width x8 x16 x16 x1 x4 Table 5 Expansion card slots available on system board and optional expansion card riser Location Expansion card riser Expansion card riser System board System board System board K NOTE The optional expansion card riser is installed on PCle slot 2 on the system board PCle slot 1 Processor connection Processor 1 Processor 1 Processor 1 Platform Controller Hub Mapped to Processor 1 Platform Controller Hub Mapped to Processor 1 Height Full height Full height Low Profile Low Profile Low Profile Length Ful Length Half Length Half Length Half Length Half Length Link width x16 x8 x16 x1 x4 Slot width x8 x16 x16 x1 x8 Slot width x16 x8 x16 x1 x8 K NOTE When your system is installed with the optional expansion card riser in PCle slot 2 on the system board you cannot install an expansion card in PCle slot 1 of the system board K NOTE When x16 card installed in PCle Slot 1 on expansion card riser the PCle Slot 2 on the expansion card will not function The expansion card
81. expansion card Figure 28 Removing and installing a full height full length expansion card from the expansion card riser 1 full height full length expansion card 2 full height full length expansion card latch on cooling shroud 3 expansion card riser cage 4 expansion card retention latch 80 Next steps If applicable install an expansion card Install the expansion card riser Install the cooling shroud BAWNN P If applicable open the expansion card latch on the cooling shroud to support a full length expansion card 5 Follow the procedure listed in After working inside your system Related Links Removing the cooling shroud Removing the optional expansion card riser Installing an expansion card into the expansion card riser Installing the optional expansion card riser Installing the cooling shroud Installing an expansion card into the expansion card riser Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud K NOTE If applicable close the expansion card latch on the cooling shroud to release the ful length card 4 Remove the expansion card riser 5 Unpack the expansion card and prepare it for installation Es NOTE For instructions see the documentation accompanying the expansion card A CAUTION Many repairs may only be done by a certified service technici
82. f applicable connect the data power cables to the expansion card 2 Follow the procedure listed in After working inside your system Installing an expansion card on the system board Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Unpack the expansion card and prepare it for installation For instructions see the documentation accompanying the card 2 Open the expansion card retention latch 3 Ifyou are installing a new card remove the filler bracket 76 NOTE Keep this bracket in case you need to remove the expansion card Filler brackets must be installed in empty expansion card slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 4 Holding the card by its edges position the card so that the card s edge connector aligns with the expansion card connector 5 Insert the card s edge connector firmly into the expansion ca
83. g PWN bP a Turn on the system Press lt F2 gt to enter the System Setup Click Service Tag Settings Enter the Service Tag NOTE You can enter the only when the Service Tag field is empty Ensure that you enter the correct Service Tag Once the Service Tag is entered it cannot be updated or changed Click Ok Import your new or existing iDRAC Enterprise license For more information see Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals 125 Trusted Platform Module The Trusted Platform Module TPM is used to generate store keys protect authenticate passwords and create store digital certificates TPM can also be used to enable the BitLocker hard drive encryption feature in Windows Server A CAUTION Do not attempt to remove the Trusted Platform Module TPM from the system board Once the TPM is installed it is cryptographically bound to that specific system board Any attempt to remove an installed TPM breaks the cryptographic binding and it cannot be re installed or installed on another system board Installing the Trusted Platform Module Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Do not remove an installed Trusted Platform Module TPM Any attempt to remove an installed TPM from the system board may damage the TPM Steps 1 Align the edge connectors on the TPM with the
84. g an expansion card from the expansion card riser Installing an expansion card into the expansion card riser Installing the optional expansion card riser Installing the cooling shroud Installing the cooling shroud Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Es NOTE For proper seating of the cooling shroud in the chassis ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Align the tabs on the cooling shroud with the securing holes at the back of the chassis 2 Lower the cooling shroud into the chassis until it is firmly seated Next steps 1 Install the optional PCle expansion card riser 2 If applicable connect the required power or data cables to the expansion card s If applicable open the expansion card latch on the cooling shroud to secure the full length expansion card 4 Follow the procedure listed in After working inside your system
85. g or changing an existing system and or setup password Prerequisites Ensure that the Password jumper is set to enabled and the Password Status is set to Unlocked before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked Steps 1 To enter System Setup press lt F2 gt immediately after a power on or restart 2 Inthe System Setup Main Menu select System BIOS and press lt Enter gt The System BIOS screen is displayed 3 In the System BIOS Screen select System Security and press lt Enter gt The System Security screen is displayed 4 Inthe System Security screen verify that Password Status is set to Unlocked u Select System Password alter or delete the existing system password and press lt Enter gt or lt Tab gt 6 Select Setup Password alter or delete the existing setup password and press lt Enter gt or lt Tab gt NOTE If you change the System and or Setup password a message prompts you to re enter the new password If you delete the System and or Setup password a message prompts you to confirm the deletion 7 Press lt Esc gt to return to the System BIOS screen Press lt Esc gt again and a message prompts you to save the changes Operating with a setup password enabled If Setup Password is Enabled enter the correct setup password before modifying most of the System Setup options
86. g processors Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Run the appropriate diagnostics test See Using System Diagnostics for available diagnostic tests 2 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 3 Open the system 4 Ensure that the processor and heat sink are properly installed 5 Close the system 6 Run the appropriate diagnostic test For more information see Using System Diagnostics Next steps If the problem persists see Getting Help System messages Warning messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task For example before you format a hard drive a message warns you that you may lose all data on the hard drive Warning messages usually interrupt the task and require you to respond by typing y yes or n no NOTE Warning messages are generated by either the application or the operating system For more information see the documentation that accompanied the operating system or application Diagnost
87. g shroud Installing an expansion card into the expansion card riser Installing the cooling shroud Installing the optional expansion card riser Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 If applicable reinstall the expansion card s into the expansion card riser A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 78 Steps 1 Align the expansion card riser with the PCle connector on the system board and the riser guides on the system board and chassis 2 Lower the expansion card riser into place until the expansion card riser is fully seated in the connector Next steps 1 Follow the procedure listed in After working inside your system 2 Install any device drivers required for the expansion card as described in the documentation for the card Related Links Installing an expansion card into the expansion card riser Removing an expansion card from the expansion card riser Prerequisites MA CAUTION Many repairs may only be done by a certified service technician
88. g the system Entering Boot Manager The Boot Manager screen allows you to select boot options and diagnostic utilities 1 Turn on or restart your system Press lt F11 gt when you see the message lt F11 gt Boot Manager If your operating system begins to load before you press lt F11 gt allow the system to finish booting and then restart your system and try again Boot Manager main menu Menu Item Continue Normal Boot One Shot Boot Menu Launch System Setup Launch Lifecycle Controller System Utilities Description The system attempts to boot to devices starting with the first item in the boot order If the boot attempt fails the system continues with the next item in the boot order until the boot is successful or no more boot options are found Takes you to the boot menu where you can select a one time boot device to boot from Enables you to access the System Setup Exits the Boot Manager and invokes the Lifecycle Controller program Launches system utilities menu such as system diagnostics and UEFI shell About Dell Lifecycle Controller Dell Lifecycle Controller allows you to perform useful tasks such as configuring BIOS and hardware settings deploying an operating system updating drivers changing RAID settings and saving hardware 38 profiles For more information about Dell Lifecycle Controller see the documentation at dell com esmmanuals Changing the boot order You may have t
89. gs Integrated Devices Displays options to enable or disable integrated device controllers and ports and to specify related features and options 25 Menu Item Serial Communication System Profile Settings System Security Miscellaneous Settings Description Displays options to enable or disable the serial ports and specify related features and options Displays options to change the processor power management settings memory frequency and so on Displays options to configure the system security settings like system password setup password TPM security and so on It also enables or disables support for the power and NMI buttons on the system Displays options to change the system date time and so on System Information screen You can use the System Information screen to view system properties such as Service Tag system model and the BIOS version To view the System Information click System Setup Main Menu System BIOS System Information Menu Item System Model Name System BIOS Version System Management Engine Version System Service Tag System Manufacturer System Manufacturer Contact Information System CPLD Version UEFI Compliance Version Description Displays the system model name Displays the BIOS version installed on the system Displays the current revision of the Management Engine firmware Displays the system Service Tag Displays the name of the system m
90. h optional expansion card riser Riser 1 Plug in Slot 2 Slot 1 One full height full length x16 link Slot 2 One full height half length x8 link K NOTE When a x16 card is installed in PCle Slot 1 on expansion card riser the PCle Slot 2 on the expansion card will not function The expansion card riser can be used with either two x8 PCle cards or with one x16 PCle card on PCIE slot 1 Slot 3 One half length low profile x16 Slot 4 One half length low profile x1 Slot 5 One half length low profile x4 Expansion slots without expansion Slot 1 One half length low profile x8 card riser Slot 2 One half length low profile x16 Slot 3 One half length low profile x16 Slot 4 One half length low profile x1 Slot 5 One half length low profile x4 Memory Architecture 1333 MT s 1600 MT s 1866 MT s or 2133 MT s DDR4 registered Error Correcting Code ECC Spare Rank Single Device Data Correction SDDC DIMMs Support for advanced ECC or memory optimized operation Memory module sockets Twelve 288 pin 147 Memory Memory module capacities RDIMMs 4 GB 8 GB 16 GB 32 GB Minimum RAM 4 GB with a single processor 8 GB with a dual processor minimum one memory module per processor Maximum RAM Up to 256 GB with a single processor Up to 384 GB with a dual processor Power Supply Unit Capacity Power rating per power supply unit hot 1100 W Platinum AC 100 240 V 50 60 Hz 12 A 6 5 A swap 750 W Platinum AC
91. he lock icon Q by pushing the lever down and out from under the tab Lift the lever 90 degrees upward c Lower the open first socket release lever to lift the processor shield 95 Figure 35 Removing and installing a processor 1 3 5 7 close first socket release lever processor processor shield socket oar S pin 1 indicator of processor slot 4 open first socket release lever socket keys 4 d Hold the tab on the processor shield and lift the processor shield until the open first socket release lever lifts up A CAUTION The socket pins are fragile and can be permanently damaged Be careful not to bend the pins in the socket when removing the processor out of the socket e Lift the processor out of the socket and leave the open first socket release lever up NOTE If you are permanently removing the processor you must install a socket protective cap in the vacant socket to protect the socket pins and keep the socket free of dust NOTE After removing the processor place it in an anti static container for reuse return or temporary storage Do not touch the bottom of the processor Touch only the side edges of the processor Next steps 1 Replace the heat sink s and processor s 2 If applicable install the PCle expansion card riser 3 If applicable connect the required power or data cables to the expansion card s 96 4 Reinstall the cooling shroud 5 If applicable open the expansion car
92. he online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE When troubleshooting an expansion card see the documentation for your operating system and the expansion card Steps 1 Run the appropriate diagnostic test For more information see Using System Diagnostics 2 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 3 Open the system 4 Ensure that each expansion card is firmly seated in its connector 5 Close the system 6 Ifthe problem is not resolved turn off the system and attached peripherals and disconnect the gt N 10 11 138 system from the electrical outlet Open the system Remove all expansion cards installed in the system Close the system Run the appropriate diagnostic test For more information see Using System Diagnostics If the tests fail see Getting Help For each expansion card you removed in step 8 perform the following steps a Turn off the system and attached peripherals and disconnect the system from the electrical outlet b Open the system c Reinstall one of the expansion cards d Close the system e Run the appropriate diagnostic test For more information see Using System Diagnostics Next steps If the problem persists see Getting Help Troubleshootin
93. he power supply unit and determine if it is working properly If the problem persists see Getting Help Troubleshooting cooling problems A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that the following conditions exist e System cover cooling shroud EMI filler panel memory module blank or back filler bracket is not removed Ambient temperature is not too high e External airflow is not obstructed e Acooling fan is not removed or has not failed e The expansion card installation guidelines have been followed Additional cooling can be added by one of the following methods From the iDRAC Web GUI 1 Click Hardware gt Fans gt Setup 2 From the Fan Speed Offset drop down list select the cooling level needed or set the minimum fan speed to a custom value From F2 System Setup 1 Select iDRAC Settings Thermal and set a higher fan speed from the fan speed offset or minimum fan speed From RACADM commands 1 Run the command racadm help system thermalsettings For more information see the Integrated Dell Remote Access User s Guide at dell com esmmanuals
94. he required power or data cables to the expansion card s 3 Reinstall the cooling shroud 4 If applicable open the expansion card latch on the cooling shroud to secure the full length expansion card 113 Follow the procedure listed in After working inside your system While booting press lt F2 gt to enter the System Setup and ensure that the battery is operating properly Enter the correct time and date in the System Setup Time and Date fields Exit the System Setup Related Links Removing the cooling shroud Removing the optional expansion card riser Installing the optional expansion card riser Installing the cooling shroud Hard Drive Backplane Removing the hard drive backplane Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To prevent damage to the hard drives and hard drive backplane you must remove the hard drives from the system before removing the hard drive backplane CAUTION You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations
95. hillips screwdriver e 2 Phillips screwdriver The following tools are required for assembling the cables for a DC power supply unit PSU e AMP 90871 1 or Tyco Electronics 58433 3 or equivalent hand crimping tool e Wire stripper pliers capable of removing insulation from size 10 AWG solid or stranded insulated copper wire K NOTE Use alpha wire part number 3080 or equivalent 65 30 stranding Front bezel optional Removing the front bezel Unlock the bezel Lift the release latch next to the lock Rotate the left end of the bezel away from the front panel PWN P Unhook the right end of the bezel and pull the bezel away from the system 44 1 bezel lock 2 front bezel Installing the front bezel 1 Hook the right end of the bezel onto the chassis 2 Fit the free end of the bezel onto the system 3 Lock the bezel 3 Figure 9 Removing and installing the front bezel 1 release latch 2 keylock 3 front bezel Removing and installing the system cover A WARNING Whenever you need to lift the system get others to assist you To avoid injury do not attempt to lift the system by yourself A WARNING Installing or removing the system cover when the system is on may expose you to a risk of electric shock A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the
96. ic messages The system diagnostic utilities may issue messages if you run diagnostic tests on your system See Using system diagnostics for more information about system diagnostics 139 Alert messages Systems management software generates alert messages for your system Alert messages include information status warning and failure messages for drive temperature fan and power conditions For more information see the systems management software documentation 140 6 Using system diagnostics If you experience a problem with your system run the system diagnostics before contacting Dell for technical assistance The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss If you are unable to fix the problem yourself service and support personnel can use the diagnostics results to help you solve the problem Dell Embedded System Diagnostics NOTE The Dell Embedded System Diagnostics is also Known as Enhanced Pre boot System Assessment ePSA diagnostics The embedded system diagnostics provides a set of options for particular device groups or devices allowing you to Run tests automatically or in an interactive mode e Repeat tests e Display or save test results e Run thorough tests to introduce additional test options to provide extra information about the failed device s e View status messages that inform you if tests are completed successfu
97. ield to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mod
98. imple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 67 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Disconnect the power data cable from the back of the optical drive NOTE Note the routing of the power data cable as you remove them from the system board and drive You must route these cables properly when you replace them to prevent them from being pinched or crimped 2 Press down and push the blue release tab toward the front of the system 3 Slide the optical drive out of the system until it is free of the drive bay Figure 23 Removing and installing the optical drive 1 optical drive 2 power cable 3 data cable 4 release tab Next steps 1 If you are not adding a new optical drive install the optical drive blank 2 Install the optional front bezel 3 Follow the procedure listed in After working inside your system Installing the optical drive Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team
99. ing a serial I O device Steps 1 Turn off the system and any peripheral devices connected to the serial port 2 Swap the serial interface cable with a working cable and turn on the system and the serial device If the problem is resolved replace the interface cable with a known good cable 3 Turn off the system and the serial device and swap the device with a comparable device 4 Turn on the system and the serial device Next steps If the problem persists see Getting Help Troubleshooting a NIC Steps 1 2 3 Run the appropriate diagnostic test See Using System Diagnostics for available diagnostic tests Reboot the system and check for any system messages pertaining to the NIC controller Check the appropriate indicator on the NIC connector e Ifthe link indicator does not light check all cable connections e If the activity indicator does not light the network driver files might be damaged or missing 129 Remove and reinstall the drivers if applicable See the NIC s documentation e If applicable change the autonegotiation setting e Use another connector on the switch or hub 4 Ensure that the appropriate drivers are installed and the protocols are bound See the NIC s documentation 5 Enter the System Setup and confirm that the NIC ports are enabled on the Integrated Devices screen 6 Ensure that the NICs hubs and switches on the network are all set to the same data transmission speed and dup
100. ing an expansion card from the expansion card riser Removing the cooling shroud Installing memory modules Installing an expansion card into the expansion card riser Installing the optional expansion card riser Installing the cooling shroud 57 Installing memory modules Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system If applicable remove the PCle expansion card riser BWNEP Remove the cooling shroud A WARNING The memory modules are hot to the touch for some time after the system has been powered down Allow time for the memory modules to cool before handling them Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module Steps 1 Locate the appropriate memory module socket A CAUTION Handle each memory module only by the card edges making sure not to touch the middle of the memory module or metallic contacts 2 Ifa memory module or a memory module blank is install
101. ional 2 Follow the procedure listed in After working inside your system Related Links Installing the front bezel Inside the system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Es NOTE Components that are hot swappable are marked orange and touch points on the components are marked blue 47 Figure 11 Inside the System Redundant Power Supply Unit Chassis 1 3 5 7 48 control panel board cooling fan 5 power supply redundant processor 2 o AN hard drive backplane power interposer board optional expansion card riser DIMM 12 Figure 12 Inside the System Non Redundant Power Supply Unit Chassis 1 control panel board 2 hard drive backplane 3 cooling fans 5 4 power supply non redundant 5 optional expansion card riser 6 processor 2 7 DIMM 12 Cooling shroud Removing the cooling shroud Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone s
102. ions will be the responsibility of the customer Air filtration Data center air filtration as defined by ISO Class 8 ISO 14644 1 with a 95 fid K NOTE Applies to data center environments tien Ana BE een weno ae only Air filtration requirements do not i apply to IT equipment designed to be used W4 NOTE Air entering the data center must outside a data center in environments such have MERV11 or MERV13 filtration as an office or factory floor Conductive dust Air must be free of conductive dust zinc whiskers th ducti ticles NOTE Applies to data center and non data Or SEL SONETS PAIC ES center environments Corrosive dust e Air must be free of corrosive dust y e Residual dust present in the air must have a NOTE Applies to data center and non data deliquescent point less than 60 relative center environments humidity Gaseous contamination K NOTE Maximum corrosive contaminant levels measured at lt 50 relative humidity Copper coupon corrosion rate lt 300 month per Class G1 as defined by ANSI ISA71 04 1985 Silver coupon corrosion rate lt 200 month as defined by AHSRAE TC9 9 Expanded operating temperature K NOTE When operating in the expanded temperature range system performance may be impacted NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the LCD and in the System Event Log Continuous operation 5 C to 40 C at 5 to 85 RH with 29 C
103. it oooococnnnccccniccccccocancccccnnnos 15 Indicator codes for non redundant power supply DOCUMENTO ii A e AA Wiican EA ne oe EA Quick Resource Locator OR ci a eee ta ee es ei tent enh 2 Performing initial system configuration eecceeceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeesenee 21 Setting UP AVOUPSYVSEOIN cheese E a ida atte 21 Setting up and configuring the IDRAC IP address oooococcocccccococccconocccconnnncncononnncnonnnncnnonannnccnnnncncnnnnnno 21 FOGGING TOM RAG ce senate coed court E E ATi id daba 21 Installing the operating AO A ORR aa Mt oes idle 22 Managing your system remotely iieiaeie endai eiiiai 22 Downloading and installing drivers and firMWare ooooooccccnnncccconooccccononcncnnnnncnconnnnncnnnnencn cnn nn ncnnnnnnns 22 3 Pre operating system management applicatioNsS oconcccnnccincccnnnnnnnannnanoss 24 Navigation Keysar A ai a i a en A aren A A E aA ABOUESyYSte M SeA a a p a a RA aaa a des Entering System Setup System Setup Malt Menuet heen teen tena en e etn el 25 System BIOS SCT ilatina 25 System Information screen cocacola acia altra eee ee 26 Memory Settings OO ltda 26 Processor Settings iii dani 27 SATA SEHINOS Mii A A A een ates wl vee alee eee 28 Boot SettingSs Screens cient nai AAA ia ar ite nic Mele iene da aed 31 Network Settings Screen tii antaonis 31 Integrated Devices screendeta ll iO adn aaa A a o sie 32 Serial Communication Sii it ea 33 System Profile Settings SCrECM cecc
104. ive blank in the empty hard drive slot 60 Figure 17 Removing and installing a hot swap hard drive 1 release button 2 hard drive carrier 3 hard drive carrier handle Next steps If removed install the front bezel Related Links Removing the front bezel Installing the front bezel Installing a hot swap hard drive Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 If applicable remove the front bezel A CAUTION Use only hard drives that have been tested and approved for use with the hard drive backplane A CAUTION Combining SAS and SATA hard drives in the same RAID volume is not supported A CAUTION When installing a hard drive ensure that the adjacent drives are fully installed Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier s shield spring and make it unusable A CAUTION To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied
105. l at the corners and pull upward until the control panel tabs release 5 Pull the control panel away from the chassis 119 Figure 48 Removing and installing the control panel locks on the control panel 7 control panel cable guide retaining screw 2 cable guide pang display module cable Next steps 1 Reconnect the display module cable to the control panel board 2 Follow the procedure listed in After working inside your system Installing the control panel Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system 3 Keep the 2 Phillips screwdriver ready 120 Steps 1 Slide the left side of the control panel into the chassis so that the left tab on the control panel aligns with the slot on the chassis wall and the top left tab aligns with the slot on the top of the chassis Pull the display module cable through the opening slot in the front and into the chassis Slide the display module cable into the plastic cable guide Fix the cabl
106. length card 4 If applicable disconnect the power or data cables from expansion card s 5 If applicable remove the expansion card riser A WARNING There is a danger of a new battery exploding if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer See your safety information for additional information A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Locate the battery socket see System board connectors CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery 2 To eject the battery press firmly on the edge of the positive side of the battery in the direction of the arrow as shown in the illustration below 1 positive side of battery 2 socket 3 To install a new system battery hold the battery with the positive side facing up and slide it under the securing tabs 4 Press the battery into the connector until it snaps into place Next steps 1 If applicable install the PCle expansion card riser 2 If applicable connect t
107. lex See the documentation for each network device 7 Ensure that all network cables are of the proper type and do not exceed the maximum length Next steps If all troubleshooting fails see Getting Help Troubleshooting a wet system Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 2 Remove the system cover 3 Remove the following components from the system e hard drives e hard drive backplane e USB memory key e hard drive tray e cooling shroud e expansion card risers if present e expansion cards e power supply unit s e cooling fan assembly if present e cooling fans e processor s and heat sink s e memory modules Let the system dry thoroughly for at least 24 hours Reinstall the components you removed in step 3 nstall the system cover Now sp Turn on the system and attached peripherals f the system does not start properly see Getting Help 8 Ifthe system starts properly shut down the system and reinstall all the expansion c
108. lights green indicating that a valid power source is connected to the PSU and that the PSU is operational When hot adding a PSU the hanale of the new power supply unit flashes green five times at 4 Hz rate and turns off This indicates that the new PSU is mismatched with the PSU that is installed in terms of efficiency feature set health status and supported voltage Use a PSU that matches the capacity of the PSU that is installed Indicates a problem with the PSU A CAUTION When correcting a PSU mismatch replace only the PSU with the flashing indicator Swapping the opposite PSU to make a matched pair can result in an error condition and unexpected system shutdown To change from a High Output configuration to a Low Output configuration or vice versa you must power down the system A CAUTION If two power supplies are used they must be of the same type and have the same maximum output power A CAUTION Combining AC and DC power supplies is not supported and triggers a mismatch Power is not connected Indicator codes for non redundant power supply Press the self diagnostic button to perform a quick health check on the non redundant power supply of the system Figure 8 Non redundant AC power supply status indicator and self diagnostic button 1 self diagnostic button 18 2 AC power supply status indicator Diagnostic Indicator Pattern Not lit Green Description Power is not connected or power su
109. lly e View error messages that inform you of problems encountered during testing When to use the Embedded System Diagnostics If a major component or device in the system does not operate properly running the embedded system diagnostics may indicate component failure Running the Embedded System Diagnostics The embedded system diagnostics program is run from the Dell Lifecycle Controller Prerequisites A CAUTION Use the embedded system diagnostics to test only your system Using this program with other systems may cause invalid results or error messages Steps 1 As the system boots press lt F11 gt 2 Use the up and down arrow keys to select System Utilities Launch Dell Diagnostics The ePSA Pre boot System Assessment window is displayed listing all devices detected in the system The diagnostics starts executing the tests on all the detected devices 141 System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices Results Displays the results of all tests that are executed System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded For information about embedded system diagnostics see the ePSA Diagnostics Guide Notebooks Desktops and Servers at dell com support home 142 Jum
110. mory configuration of your system Specifies if Non Uniform Memory architecture NUMA is supported If this field is Enabled memory interleaving is supported if a symmetric memory configuration is installed If Disabled the system supports NUMA asymmetric memory configurations By default Node Interleaving option is set to Disabled Specifies the Snoop Mode options Snoop Mode options available are Home Snoop Early Snoop and Cluster on Die By default the Snoop Mode option is set to Early Snoop The field is only available when Node Interleaving is Disabled Processor Settings screen You can use the Processor Settings screen to view the processor settings and perform specific functions such as enabling virtualization technology hardware prefetcher and logical processor idling To view the Processor Settings screen click System Setup Main Menu System BIOS Processor Settings Menu Item Logical Processor Alternate RTID Requestor Transaction ID Setting Virtualization Technology Address Translation Service ATS Adjacent Cache Line Prefetch Hardware Prefetcher DCU Streamer Prefetcher Description Enables or disables the logical processors and displays the number of logical processors If the Logical Processor option is set to Enabled the BIOS displays all the logical processors If this option is set to Disabled the BIOS displays only one logical processor per core By default the Logical Processo
111. mory module replace the memory module in the first DIMM socket with a module of the same type and capacity f an error message is displayed on the screen this may indicate a problem with the installed DIMM type s incorrect DIMM installation or defective DIMM s Follow the on screen instructions to resolve the problem 14 Install the system cover 15 As the system boots observe any error message that is displayed and the diagnostic indicators on the front of the system 16 If the memory problem persists repeat step 12 through step 15 for each memory module installed Next steps If the problem persists after all memory modules have been checked see Getting Help Troubleshooting an internal USB key Prerequisites DM CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Enter the System Setup and ensure that the USB key port is enabled on the Integrated Devices screen Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover Locate the USB key and reseat it nstall the system cover Turn on the system
112. move the cooling shroud K NOTE If applicable close the expansion card latch on the cooling shroud to release the full length card If applicable disconnect the power or data cables from expansion card s 5 If applicable remove the expansion card riser 85 A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps Locate the SD card slot on the internal dual SD module and press the card to release it from the slot Next steps 1 If applicable install the PCle expansion card riser 2 If applicable connect the required power or data cables to the expansion card 3 Reinstall the cooling shroud 4 If applicable open the expansion card latch on the cooling shroud to secure the full length expansion card 5 Follow the procedure listed in After working inside your system Related Links Removing the cooling shroud Removing the optional expansion card riser Installing the optional expansion card riser Installing the cooling shroud Installing an internal SD card Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in B
113. n lt Page Up gt Moves to the previous screen lt Page Moves to the next screen Down gt Up arrow Moves to the previous field Down Moves to the next field arrow lt Enter gt Enables you to type a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable lt Tab gt Moves to the next focus area K NOTE This feature is applicable for the standard graphical browser only lt Esc gt Moves to the previous page until you view the main screen Pressing lt Esc gt in the main screen exits System BIOS iDRAC Settings Device Settings Service Tag Settings and proceeds with system boot lt Fi gt Displays the System Setup help About System Setup Using System Setup you can configure the BIOS settings DRAC settings and device settings of your system You can access System Setup in two ways 24 e Standard Graphical Browser This is enabled by default e Text Browser This is enabled using Console Redirection NOTE By default help text for the selected field is displayed in the graphical browser To view the help text in the text browser press lt F1 gt Entering System Setup 1 Turn on or restart your system 2 Press lt F2 gt immediately after you see the following message lt F2 gt System Setup If your operating system begins to load before you press lt F2 gt allow the system to finish booting and then restart
114. n backplane 8 SASA cable connector on backplane Next steps 1 Reconnect the data cable s and power cable to the hard drive backplane 2 Install all SAS SATA SSD hard drives into their original locations 3 Follow the procedure listed in After working inside your system Related Links Removing a hot swap hard drive Installing a hot swap hard drive Installing the hard drive backplane Prerequisites Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system Disconnect the data signal and power cables to the backplane Remove all SAS SATA SSD hard drives RWNE 116 A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Use the hooks on the chassis as guides to align the hard drive backplane 2 Lower the hard drive backplane until the release tabs snap into place 3 Connect the SAS SATA SSD data signal and power cable s to the backplane Next steps 1 Install all SAS SATA SSD hard drives in their original locations 2 Reconnect the data signal and power cables to the backplane 3 Follow the procedure
115. n the processor is positioned correctly it engages easily into the socket b Align the pin 1 indicator of the processor with the triangle on the socket c Place the processor on the socket such that the slots on the processor align with the socket keys CAUTION Do not use force to seat the processor When the processor is positioned correctly it engages easily into the socket d Close the processor shield e Lower the close first socket release lever near the lock icon Q and push it under the tab to lock it C f Similarly lower the open first socket release lever near the unlock icon tab to lock it To install the heat sink and push it under the a If applicable remove the existing thermal grease from the heat sink using a clean lint free cloth b Apply thermal grease on the top of the processor Use the thermal grease syringe included with your processor kit to apply the grease in a thin spiral on the top of the processor as shown in the figure CAUTION Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket Figure 36 Applying thermal grease on the top of the processor 1 processor 2 thermal grease 3 thermal grease syringe NOTE The thermal grease is intended for one time use only Dispose of the syringe after you use it c Place the heat sink onto the processor d Tighten the four screws to secure the heat sink to the system board
116. nabling the TPM for BitLocker USELS cccccccccccseccssscsseeseeeseecseeseesseeseeessesseceeeeeeseesseesaees 127 Re enablingithe TPM Tor TXT USE Sita 127 5 Troubleshooting your SYSteM oooccoccconococononncncncnncnnnnnnnncnnnrn cnn nn nne rca 128 Safety first for you ANd your SYSte Mi ooocccccccocooccocconconnon non con conc non nnn cananea rn nn rancia 128 Troubleshooting system startup fallUre oooononnnnoninnicncncnnnncnnonnannccnnnncnncnrnnro nn nnn nan nanranrnn ranas 128 Troubleshooting external CONNECtIONS cecceceeceeecceeeeeeeeeceeteseeseeeecaeeeeseeseeeceesaesaeseeeeeteeeseeneeaeens 128 Troubleshooting the video SUDSYStEIN ccccecceccceeeeeeeseeeeeseeseeseeaeceeeseeeseesecaecaeeaeseeseeeeseseeeeteeneeees 128 Troubleshooting a USB devil items 128 Troubleshooting a serial I O A ViCO ccccecceeeceeceesceeeeeeceeeeeeceeeeeceesesseteseseesaeeeseseeeesestseeneeeees 129 Troubleshooting a NE a dls 129 Troubleshooting WES Miatot E E alle 130 Troubleshooting a damaged SYSteM ccecceccceseeneeecesececeneceeeeaeesseeeaeecseseaeseaeseaeeeaesecescesiaesenerseeraees 131 Troubleshooting the system battery oononcccnccnnnononncnonnconnnoncnonccnnc conc nn cc ona cnr cananea rana cnn 131 Troubleshooting power SUPPLY UNIS ec cceceeceeeeeeeeeeeeeeeeeeeeeeeeeeceeeeeceecaeseaeseaeeeeesneesieesneeeneeeneees 132 Power source POS iii En a AI dai 132 Power supply Unit problema inicia ea pcia a 132 Troubleshoo
117. ng the power interposer board 1 GPU power connector 2 power interposer board 3 release latch 4 hooks 4 5 locking slots 4 Next steps 1 Install the replacement power interposer board and connect all the required cables to the system board and the hard drive backplane 2 If applicable install the PCle expansion card riser 3 If applicable connect the required power or data cables to the expansion card s 4 Reinstall the cooling shroud 5 If applicable open the expansion card latch on the cooling shroud to secure the full length expansion card 6 Follow the procedure listed in After working inside your system Related Links Removing the cooling shroud Removing the optional expansion card riser Installing the power interposer board Installing the optional expansion card riser Installing the cooling shroud 111 Installing the power interposer board Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system Remove
118. nsure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 If installed disconnect the data power cables from the expansion card 2 Pull the expansion card retention latch lock and lift the latch up to open it 3 Hold the expansion card by its edge pull the card up to remove it from the expansion card connector and out of the system 4 Ifthe expansion card is not going to be replaced install a filler bracket by performing the following steps a Align the slot on the filler bracket with the tab on the expansion card slot b Press the expansion card latch till the filler bracket locks into place NOTE Filler brackets must be installed over empty expansion card slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 75 1 expansion card retention latch lock 2 expansion card retention latch 3 expansion card 4 expansion card connector Next steps 1 I
119. o change the boot order if you want to boot from a USB key or an optical drive The instructions given below may vary if you have selected BIOS for Boot Mode 1 In the System Setup Main Menu click System BIOS Boot Settings Click Boot Option Settings Boot Sequence 3 Use the arrow keys to select a boot device and use the lt gt and lt gt keys to move the device down or up in the order 4 Click Exit click Yes to save the settings on exit Choosing the system boot mode System Setup enables you to specify the boot mode for installing your operating system BIOS boot mode the default is the standard BIOS level boot interface UEFI boot mode is an enhanced 64 bit boot interface based on Unified Extensible Firmware Interface UEFI specifications that overlays the system BIOS To choose the system Boot Mode In System Setup click Boot Settings and select Boot Mode Select the Boot Mode you want the system to boot into NOTE After the system boots in the specified boot mode proceed to install your operating system from that mode CAUTION Trying to boot the operating system from the other boot mode will cause the system to halt at startup NOTE Operating systems must be UEFI compatible to be installed from the UEFI boot mode DOS and 32 bit operating systems do not support UEFI and can only be installed from the BIOS boot mode NOTE For the latest information on supported operating systems go to dell com
120. older on system board 4 Lift the card out of the chassis 90 Figure 32 Removing and installing the integrated storage controller card 1 integrated storage controller cable 2 integrated storage controller card 3 integrated storage controller card 4 integrated storage controller card connector on the system board holder Next steps 1 If applicable install the PCle expansion card riser 2 If applicable connect the required power or data cables to the expansion card s 3 Reinstall the cooling shroud 4 If applicable open the expansion card latch on the cooling shroud to secure the full length expansion card 5 Follow the procedure listed in After working inside your system Related Links Removing the cooling shroud Removing the optional expansion card riser Installing the optional expansion card riser Installing the cooling shroud 91 Installing the integrated storage controller card Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud Es NOTE If applicable close the expansion card latch on the cooling shroud to release the full length card 4 If applicable disconnect the power or data cables from expansion card s 5 If applicable remove the expansion card riser 6 Keep the 2 Phillips screwdriver ready A CAUTION Many repairs may only be done by a certifie
121. onal expansion card riser Removing an AC power supply unit Removing the integrated storage controller card Removing the internal dual SD module Replacing the internal USB key Removing a processor Removing a memory module Installing the system board Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 123 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Keep the 2 Phillips screwdriver ready Steps 1 Unpack the new system board assembly CAUTION Do not lift the system board assembly by holding a memory module processor or other components CAUTION Take care not to damage the system identification button while placing the system board into the chassis 2 Hold the touch points and lower the system board into the chassis 3 Push the system board toward the back of the chassis until the board clicks into place Next steps 1 Install the Trusted Platform Module TPM For more information on TPM see Trusted Platform Module 2 Install connect the following comp
122. onents integrated storage controller card internal USB key if installed internal dual SD module the expansion card riser heat sink s heat sink blank s and processors s processor blank s memory modules and memory module blanks cooling fans 07080050 cooling shroud i power supply unit s 3 Reconnect all cables to the system board K NOTE Ensure that the cables inside the system are routed along the chassis wall 4 Follow the procedure listed in After working inside your system 5 Ensure that you a Use the Easy Restore feature to restore the service tag b Ifthe service tag is not backed up in the backup flash device enter the system service tag manually c Import your new or existing iDRAC Enterprise license For more information see Integrated Dell Remote Access Controller 8 DRAC8 User s Guide at dell com esmmanuals d Update the BIOS and iDRAC versions e Re enable the Trusted Platform Module TPM Related Links Installing the Trusted Platform Module Installing the integrated storage controller card Replacing the internal USB key Installing the internal dual SD module Installing the optional expansion card riser Installing a processor 124 Installing memory modules Installing the cooling shroud Installing an AC power supply unit Restoring the Service Tag using Easy Restore Entering the system Service Tag using System Setup Re enabling the TPM for BitLocker use
123. online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION Do not operate the system without the cover for a duration exceeding five minutes 45 Removing the system cover Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 On top of the system locate the latch release lock and rotate the lock to the unlocked position 2 Lift the latch and slide the cover back The system cover slides back and the tabs on the system cover disengages from the slots on the chassis 3 Hold the cover on both sides and lift the cover away from the system Figure 10 Opening and closing the system 1 system cover 2 latch 3 latch release lock Next steps 1 Install the system cover 2 Follow the procedure listed in After working inside your system Related Links Installing the system cover Installing the system cover Prerequisites Ensure that you read the Safety instructions 46 Steps 1 Align the slots of the system cover with the tabs on the chassis 2 Press the cover release latch and push the cover toward the front of the chassis until the latch locks into place 3 Turn the cover latch release lock clockwise to the locked position Next steps 1 Install the bezel opt
124. ons 2 Follow the procedure listed in Before working inside your system 3 Remove disconnect the following components cooling shroud cooling fans power supply s integrated storage controller card internal dual SD module internal USB key if installed heat sink s heat sink blank s i processors s processor blank s a b c d the expansion card riser e f 9 h A CAUTION To prevent damage to the processor pins when replacing a faulty system board ensure that you cover the processor socket with the processor protective cap 121 j memory modules and memory module blanks 4 Keep the 2 Phillips screwdriver ready Steps 1 Disconnect the SAS cable from the system board 2 Disconnect all other data and power cables from the system board CAUTION Take care not to damage the system identification button while removing the system board from the chassis A CAUTION Do not lift the system board assembly by holding a memory module processor or other components 3 Remove the screws securing the system board to the chassis Figure 49 Screw location on the system board a system board screw 9 b system board holder 4 Hold the system board holder lift the system board and slide it toward the front of the chassis 122 Hem E E Figure 50 Removing and installing the system board 1 system board 2 system board holder Related Links Removing the cooling shroud Removing the opti
125. ontrol panel cable and the display module cable to the control panel board 4 Route the power data cables through the cable retention bracket Next steps 1 Follow the procedure listed in After working inside your system Removing the control panel Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Keep the 2 Phillips screwdriver ready A CAUTION The display module connector is a ZIF zero insertion force connector Ensure that the locking tab on the connector is released before removal and insertion The locking tab must be engaged after insertion Steps 1 Disconnect the display module cable from the control panel board K NOTE The control panel has seven tabs that secure it to the chassis A CAUTION Applying excessive force may damage the control panel 2 Slide the display module cable out of the plastic cable guide w Remove the cable guide after unscrewing the two retaining screws 4 Hold the top edge of the control pane
126. ooncoiincinnconincinnonccnonccioncnas 64 nstalling a 2 5 inch hard drive into a 3 5 inch hard drive adapter oocoonnccnnninnonncconncnonccnnn ninio 65 Removing a hard drive adapter from a hard drive Cartier occcnncninnicinnnonncconooncnnoncnonnn cnn no nana nc 65 nstalling a hard drive adapter into a hard drive Carrier cece eet teeter ee nnnn cacon 66 Removing a hard drive from a hard drive Carriel ecceeeceeeeeeeseeeeeneeeeneeeeneeeeneessresserersntesentess 66 nstalling a hard drive into a hard drive Carrier eee e eee eee ee nett eteneeeeteeeeeseneeeeteed 67 Opticaldrive SptiOnal ss sci Meee tati 67 Removing the optical Urve assis sarin A AS A eta Rae aT ald ea aoe ae ees 67 Installing the optical drive Cooling fans Removing a cooling fan Installing a cooling fan Internal USB memory key optional Replacing the internal USB key Expansion cards and expansion card riser Optional ecceeeseeeeeeeeeeeeeneeeneeecneeeeseeesentesentersneseneees 72 Expansion card installation Quidelines ccccecccecceesseececececeneseeetaeeseeeeaeeeaeesaeseaeseaeseaeseneeeeetaaeeas 73 Removing an expansion card from the system bOaTO oococcicocccccococcccononncccnnnnnnncnnoncnnnonancncnnannnnnns 75 Installing an expansion card on the system Doar ee cece eee eee tenee eee ceeeeetenneeeeenaneees 76 Removing the optional expansion Card FiS r ccceecceceeceeeeeeceeeeeeeeeeeeeeeeeesseeeeeeeceeeeeseeeeeeeeeea 77 Installing
127. options You can only change the rest of the options if the mode is set to Custom By default the System Profile option is set to Performance Per Watt Optimized DAPC DAPC is Dell Active Power Controller K NOTE The following parameters are available only when the System Profile is set to Custom Sets the CPU power management By default the CPU Power Management option is set to System DBPM DAPC DBPM is Demand Based Power Management Sets the speed of the system memory You can select Maximum Performance Maximum Reliability or a specific speed Enables or disables the processor to operate in turbo boost mode By default the Turbo Boost option is set to Enabled Menu Item Energy Efficient Turbo C1E C States Collaborative CPU Performance Control Memory Patrol Scrub Memory Refresh Rate Uncore Frequency Energy Efficient Policy Number of Turbo Boot Enabled Cores for Processor 1 Monitor Mwait Description Enables or disables the Energy Efficient Turbo Energy Efficient Turbo EET is a mode of operation where a processor s core frequency is adjusted within the turbo range based on workload Enables or disables the processor to switch to a minimum performance state when it is idle By default the C1E option is set to Enabled Enables or disables the processor to operate in all available power states By default the C States option is set to Enabled Enables or disables the CPU power managemen
128. or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product Steps 1 Strip the insulation from the ends of the DC power wires exposing approximately 13 mm 0 5 inch of copper wire A WARNING Reversing polarity when connecting DC power wires can permanently damage the power supply or the system 2 Insert the copper ends into the mating connectors and tighten the captive screws at the top of the mating connector using a 2 Phillips screwdriver A WARNING To protect the power supply from electrostatic discharge the captive screws must be covered with the rubber cap before inserting the mating connector into the power supply 3 Rotate the rubber cap clockwise to fix it over the captive screws 4 Insert the mating connector into the power supply 107 Figure 41 Assembling the DC input power wires 1 wire RTN 2 DC power connector 3 captive screws 2 4 rubber cap 5 DC power socket 6 wire 48 V Removing a DC power supply unit Prerequisites A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by
129. ormation on logging in to iDRAC and iDRAC licenses see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals You can also access DRAC using RACADM For more information see the RACADM Command Line Interface Reference Guide and the Integrated Dell Remote Access Controller User s Guide available at dell com esmmanuals Installing the operating system If the server is shipped without an operating system install the supported operating system on the server by using one of the following methods e Dell Systems Management Tools and Documentation media See the operating system documentation at dell com operatingsystemmanuals e Dell Lifecycle Controller See the Lifecycle Controller documentation at dell com esmmanuals e Dell OpenManage Deployment Toolkit See the OpenManage documentation at dell com openmanagemanuals For information on the list of operating systems supported on your system see the operating systems support matrix at dell com ossupport Managing your system remotely To perform out of band systems management using iDRAC you must configure iDRAC for remote accessibility set up the management station and managed system and configure the supported Web browsers For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals You can also remotely monitor and manage the server by using the Dell OpenManage Server Administrator OMSA software and Op
130. oubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE If the system is turned off for long periods of time for weeks or months the NVRAM may lose its system configuration information This situation is caused by a defective battery 131 Steps 1 Re enter the time and date in the System Setup 2 Turn off the system and disconnect it from the electrical outlet for at least one hour 3 Reconnect the system to the electrical outlet and turn on the system 4 Enter the System Setup If the date and time are not correct in the System Setup check the SEL for system battery messages Next steps If the problem persists see Getting Help K NOTE Some software may cause the system time to speed up or slow down If the system seems to operate normally except for the time kept in the System Setup the problem may be caused by software rather than by a defective battery Troubleshooting power supply units Pa CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authori
131. ough time for the formatting to be completed Be aware that high capacity hard drives can take a number of hours to format Removing a hot swap hard drive Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you read the Safety instructions 2 If installed remove the front bezel Using the management software prepare the hard drive for removal For more information see the documentation for the storage controller If the hard drive is online the green activity fault indicator flashes as the drive is turned off You can remove the hard drive when the hard drive indicators turn off A CAUTION To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system Steps 1 Press the release button to open the hard drive carrier release handle 2 Slide the hard drive carrier out of the hard drive slot CAUTION To maintain proper system cooling all empty hard drive slots must have hard drive blanks installed 3 Ifyou are not replacing the hard drive immediately insert a hard dr
132. ower 450 W Supply Unit 8 Half Height PCle Allows you to connect PCle expansion cards expansion card slots 5 9 Ethernet connectors 2 a2 Integrated 10 100 1000 Mbps NIC connector 10 System identification Connects the optional system status indicator connector assembly through the optional cable management arm 11 System identification The identification buttons on the front and back button panels can be used to locate a particular system within a rack When one of these buttons is pushed the LCD panel on the front and the system status indicator on the back blink until one of the buttons is pushed again Press to toggle the system ID on and off If the system hangs during POST press and hold the system ID button for more than five seconds to enter BIOS progress mode To reset the DRAC if not disabled in System Setup press and hold for more than 15 seconas 12 USB connector nw Connects USB devices to the system This port is USB 3 0 compliant 13 USB connector oct Connects USB devices to the system This port is USB 2 0 compliant 14 Video connector iol Connects a VGA display to the system 14 NIC indicator codes 1 2 h kA o e Figure 5 NIC indicators 1 link indicator 2 activity indicator Convention Indicator pattern Description A Link and activity indicators The NIC is not connected to the network are OFF B Link indicator is green The NIC is connected to a valid network at its maximum port speed 1 Gbps
133. p the 2 Phillips screwdriver ready Steps 1 Disconnect the management network cable from the iDRAC port 2 Loosen the two screws securing the DRAC ports card holder to the system board 3 Pull the DRAC ports card up and toward the front of the system to disengage it from the connector and remove the card from the chassis 82 Figure 29 Removing and installing the iDRAC ports card 1 iDRAC ports card holder 2 iDRAC port 3 SD vFlash media card reader 4 iDRAC ports card 5 screws 2 6 iDRAC ports card connector on system board Next steps Install the expansion card riser If applicable connect the required power or data cables to the expansion card s Install the cooling shroud ANNP If applicable open the expansion card latch on the cooling shroud to secure the full length expansion card 5 Follow the procedure listed in After working inside your system Related Links Removing the cooling shroud Removing the optional expansion card riser Installing the optional expansion card riser Installing the cooling shroud 83 Installing the iDRAC ports card Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your war
134. perating frequencies for the supported configurations DIMM Type DIMMs Populated Operating Frequency in Maximum DIMM Rank Channel Channel MT s 1 2 V 1 RDIMM 2133 1866 1600 and 1333 Single rank or dual rank 2 General memory module installation guidelines Your system supports Flexible Memory Configuration enabling the system to be configured and run in any valid chipset architectural configuration The following are the recommended guidelines for installing memory modules e x4 and x8 DRAM based DIMMs can be mixed For more information see Mode specific guidelines e Up to two dual or single rank RDIMMs can be populated per channel e Populate DIMM sockets only if a processor is installed For single processor systems sockets A1 to A8 are available For dual processor systems sockets A1 to A8 and sockets B1 to B4 are available e Populate all sockets with white release levers first and then all the sockets with black release levers e When mixing memory modules with different capacities populate the sockets with memory modules with highest capacity first For example if you want to mix 4 GB and 8 GB DIMMs populate 8 GB DIMMs in the sockets with white release levers and 4 GB DIMMs in the sockets with black release levers e Ina dual processor configuration the memory configuration for each processor should be identical through the first eight slots For example if you populate socket A1 for processor 1 then populate
135. pers and connectors System board jumper settings For information on resetting the password jumper to disable a password see Disabling a Forgotten Password Table 8 System board jumper settings Jumper Setting Description PWRD_EN ud The password reset feature is enabled pins 2 4 2 4 6 default 00 The password reset feature is disabled pins 4 6 e The DRAC local access is unlocked at the next AC power cycle NVRAM_CLR roo The configuration settings are retained at the next 1 3 6 daut system boot pins 3 5 ud The configuration settings are cleared at system w a boot pins 1 3 143 System board connectors Item 144 23 2212019 18 21 Figure 52 System board connectors and jumpers 171615 14 13 Connector PCIE_G2_X1 and PCIE _G2_X4 PCIE_G3_X16 and PCIE_G3_X16 PCIE_G3_X8 BATTERY B1 B2 J AMEA CPU2 B3 B4 CPU2_PWR_C P3 IDSDM 12 Description PCIE Slot 5 x4 and Slot 4 x1 PCIE Slot 3 next to Slot 4 and Slot 2 next to Slot 1 PCIE card Slot 1 System battery connector DIMMS for CPU2 channels 0 amp 1 iDrac ports card connector Processor socket 2 DIMMS for CPU2 channels 2 amp 3 CPU2 power connector Internal Dual SD Module Item 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 Disabling a forgotten password Connector INTRUSION FAN6 A1 A5 A2 A6 FAN5 CPU1 FAN4 PWR_CONN B P2 A8 A4
136. pply is faulty A valid power source is connected to the power supply and the power supply is operational Documentation matrix The documentation matrix provides information on documents that you can refer to for setting up and managing your system To Install your system into a rack Set up your system and know the system technical specifications Install the operating system Get an overview of the Dell Systems Management offerings Configure and log in to DRAC set up managed and management system know the iDRAC features and troubleshoot using iDRAC Know about the RACADM subcommands and supported RACADM interfaces Launch enable and disable Lifecycle Controller know the features use and troubleshoot Lifecycle Controller Use Lifecycle Controller Remote Services Set up use and troubleshoot OpenManage Server Administrator Install use and troubleshoot OpenManage Essentials Know the features of the storage controller cards deploy the cards and manage the storage subsystem Check the event and error messages generated by the system firmware and agents that monitor system components Refer to Rack documentation included with your rack solution Getting Started With Your System that shipped with your system or see dell com poweredgemanuals Operating system documentation at dell com operatingsystemmanuals Dell OpenManage Systems Management Overview Guide at dell com openmanagemanuals In
137. r option is set to Enabled Enables you to allocate more RTIDs to the remote socket thereby increasing cache performance between the sockets or easing work in normal mode for NUMA By default the Alternate RTID Requestor Transaction ID Setting is set to Disabled Enables or disables the additional hardware capabilities provided for virtualization By default the Virtualization Technology option is set to Enabled Defines the Address Translation Cache ATC for devices to cache the DMA transactions This field provides an interface to a chipset s Address Translation and Protection Table to translate DMA addresses to host addresses By default the option is set to Enabled Optimizes the system for applications that require high utilization of sequential memory access By default the Adjacent Cache Line Prefetch option is set to Enabled You can disable this option for applications that require high utilization of random memory access Enables or disables the hardware prefetcher By default the Hardware Prefetcher option is set to Enabled Allows you to enable or disable the Data Cache Unit DCU streamer prefetcher By default the DCU Streamer Prefetcher option is set to Enabled 27 Menu Item DCU IP Prefetcher Execute Disable Logical Processor Idling Configurable TDP X2Apic Mode Number of Cores per Processor Processor 64 bit Support Processor Core Speed Processor Bus Speed Processor 1 Family Model St
138. ranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system Remove the cooling shroud K NOTE If applicable close the expansion card latch on the cooling shroud to release the full length card 4 If applicable disconnect the power or data cables from expansion card s 5 If applicable remove the expansion card riser Steps 1 Align and insert the tabs on the iDRAC ports card on the slots on the chassis wall 2 Insert the iIDRAC ports card into the connector on the system board 3 Secure the iDRAC ports card using screws Next steps 1 If applicable install the PCle expansion card riser 2 If applicable connect the required power or data cables to the expansion card s 3 Reinstall the cooling shroud 4 If applicable open the expansion card latch on the cooling shroud to secure the full length expansion card 5 Follow the procedure listed in After working inside your system Related Links Removing the cooling shroud Removing the optional expansion card riser Installing the optional expansion card riser Installing the cooling shroud SD vFlash media card A vFlash SD card is a Secure Digital SD card that plugs into the vFlash SD card slot in the system It provides persistent on demand local storage and a custom deployment environment that allows a
139. rd connector until the card is fully seated 6 Close the expansion card retention latch by pushing the latch down until the latch snaps into place 7 Connect any cables to the expansion card Next steps 1 Install the expansion card holder 2 Follow the procedure listed in After working inside your system Removing the optional expansion card riser Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system Remove the cooling shroud Steps Holding the touch points lift the expansion card riser from the riser connector on the system board 77 Figure 26 Removing and installing the expansion card riser 1 expansion card riser cage 2 riser guide on riser cage 3 riser guide on chassis Next steps 1 If applicable install an expansion card on the riser 2 If applicable reinstall the expansion card riser 3 Install the cooling shroud 4 Follow the procedure listed in After working inside your system Related Links Removing the coolin
140. riser can be used only with two x8 PCle cards or with one x16 PCle card on PCIE slot 1 73 Es NOTE Only slots 1 2 and 3 support Generation 3 PCle expansion cards K NOTE The expansion cards are not hot swap Table 6 Expansion card installation priority on system board only Card Priority 1 O oO A W Category GPU RAID Integrated storage RAID External storage 40G NICs FC16 HBA 10Gb NICs FC8 HBA 1Gb NICs Broadcom Dual Port 1Gb NICs Non RAID Slot Priority NA Integrated Slot 3 2 1 3 2 1 3 2 1 3 2 1 5 3 2 1 5 3 2 1 5 4 3 2 1 5 3 2 1 Max Allowed 0 an bh KRW WN WG A Table 7 Expansion card installation priority on system board and optional expansion card riser Card Priority 74 1 2 Category GPU RAID Integrated storage RAID External storage Low profile RAID External storage Full height 40G NICs Low profile 40G NICs Full height FC16 HBA Low profile FC16 HBA Full height 10Gb NICs Low profile 10Gb NICs Full height FC8 HBA Low profile FC8 HBA Full height 1Gb NICs Low profile Broadcom Dual Port 1Gb NICs Low profile Slot Priority 1 Integrated Slot 3 21 2 1 2 1 3 5 2 1 3 5 2 1 3 5 4 3 5 Max Allowed 1 1 1 Card Priority Category Slot Priority Max Allowed 1Gb NICs Full height 2 1 2 Non RAID Low profile 3 1 9 Non RAID Full height 2 1 2 Removing an expansion card from the system board Prerequisites 1 E
141. rk if the ports are disabled K NOTE Selecting Only Back Ports On and All Ports Off will disable the USB management port and also restrict access to DRAC features Internal USB Port Allows you to enable or disable the internal USB port By default the Internal USB Port option is set to Enabled Integrated RAID Controller Enables or disables the integrated RAID controller By default the option is set to Enabled Embedded NIC1 and NIC2 Allows you to enable or disable the Embedded NIC1 and NIC2 If set to Disabled the NIC may still be available for shared network access by the embedded management controller Configure this function using the NIC management utilities of the system Embedded NIC3 and NIC4 Allows you to enable or disable the Embedded NIC3 and NICA If set to Disabled the NIC may still be available for shared network access by the embedded management controller Configure this function using the NIC management utilities of the system I OAT DMA Engine Allows you to enable or disable the I OAT option Enable only if the hardware and software supports the feature Embedded Video Controller Allows you to enable or disable the Embedded Video Controller By default the embedded video controller is Enabled If the Embedded Video Controller is the only display capability in the system that is no add in graphics card is installed then the Embedded Video Controller is 32 Current State of Embedded Video Cont
142. roller SR IOV Global Enable OS Watchdog Timer Memory Mapped I O above 4 GB Slot Disablement Serial Communication screen automatically used as the primary display even if the Embedded Video Controller setting is Disabled Displays the current state of the Embedded Video Controller Current State of Embedded Video Controller is a read only field indicating the current state for the Embedded Video Controller Allows you to enable or disable the BIOS configuration of Single Root I O Virtualization SR IOV devices By default the SR lIOV Global Enable option is set to Disabled If your system stops responding this watchdog timer aids in the recovery of your operating system When this field is set to Enabled the operating system is allowed to initialize the timer When is the field is set to Disabled the default the timer will have no effect on the system Allows you to enable support for PCle devices that require large amounts of memory By default the option is set to Enabled Allows you to enable or disable the available PCle slots on your system The Slot Disablement feature controls the configuration of PCle cards installed in the specified slot Slot disablement must be used only when the installed peripheral card is preventing booting into the operating system or causing delays in system startup If the slot is disabled both the Option ROM and UEFI driver are disabled You can use the Serial Communication
143. rs Re enabling the TPM for TXT users Restoring the Service Tag using Easy Restore Use the Easy Restore feature if you do not know the Service Tag of your system The Easy Restore feature allows you to restore your system s Service Tag license UEFI configuration and the system configuration data after replacing the system board All data is backed up in a backup flash device automatically If BIOS detects a new system board and the Service Tag in the backup flash device BIOS prompts the user to restore the backup information 1 Turn on the system If BIOS detects a new system board and if the Service Tag is present in the backup flash device BIOS displays the Service Tag the status of the license and the UEFI Diagnostics version Do one of the following e Press Y to restore the Service Tag license and diagnostics information e Press N to navigate to the Lifecycle Controller based restore options e Press lt F10 gt to restore data from a previously created Hardware Server Profile After the restore process is complete BIOS prompts to restore the system configuration data Do one of the following e Press Y to restore the system configuration data e Press N to use the default configuration settings After the restore process is complete the system restarts Entering the system Service Tag using System Setup If you Know the system Service Tag use the System Setup menu to enter the Service Ta
144. s again to stop Press again to return to the default scrolling speed Press again to repeat the cycle The Home screen displays user configurable information about the system This screen is displayed during normal system operation when there are no status messages or errors When the system is in standby mode the LCD backlight turns off after five minutes of inactivity if there are no error messages Press one of the three navigation buttons Select Left or Right to view the Home screen To navigate to the Home screen from another menu follow the steps below 1 Press and hold the up arrow t until the Home icon 4 is displayed 10 2 Select the Home icon 3 From the Home screen press the Select button to enter the main menu Setup menu NOTE When you select an option in the Setup menu you must confirm the option before proceeding to the next action Option DRAC Set error Set home View menu Description Select DHCP or Static IP to configure the network mode If Static IP is selected the available fields are IP Subnet Sub and Gateway Gtw Select Setup DNS to enable DNS and to view domain addresses Two separate DNS entries are available Select SEL to display LCD error messages in a format that matches the IPMI description in the SEL This is useful when trying to match an LCD message with an SEL entry Select Simple to display LCD error messages in a simplified user friendly description For more informa
145. screen to view the properties of the serial communication port To view the Serial Communication click System Setup Main Menu gt System BIOS gt Serial Communication Menu Item Description Serial Communication Selects serial communication devices Serial Device 1 and Serial Device 2 in the BIOS BIOS console redirection can also be enabled and the port address can be specified By default Serial Communication option is set to Auto Serial Port Address Enables you to set the port address for serial devices By default the Serial Port Address option is set to Serial Device 1 COM2 Serial Device 2 COM1 K NOTE You can use only Serial Device 2 for the Serial Over LAN SOL feature To use console redirection by SOL configure the same port address for console redirection and the serial device 33 Menu Item External Serial Connector Failsafe Baud Rate Remote Terminal Type Redirection After Boot Description NOTE Every time the system boots the BIOS syncs the serial MUX setting saved in iDRAC The serial MUX setting can independently be changed in iDRAC Therefore loading the BIOS default settings from within the BIOS setup utility may not always revert this setting to the default setting of Serial Device 1 You can associate the External Serial Connector to Serial Device 1 Serial Device 2 or the Remote Access Device using this field K NOTE Only Serial Device 2 can be used for Serial Over LAN SOL To u
146. se console redirection by SOL configure the same port address for console redirection and the serial device K NOTE Every time the system boots the BIOS syncs the serial MUX setting saved in iDRAC The serial MUX setting can independently be changed in iDRAC Therefore loading the BIOS default settings from within the BIOS setup utility may not always revert this setting to the default setting of Serial Device 1 Displays the failsafe baud rate for console redirection The BIOS attempts to determine the baud rate automatically This failsafe baud rate is used only if the attempt fails and the value must not be changed By default the Failsafe Baud Rate option is set to 115200 Sets the remote console terminal type By default the Remote Terminal Type option is set to VT 100 VT 220 Enables or disables the BIOS console redirection when the operating system is loaded By default the Redirection After Boot option is set to Enabled System Profile Settings screen You can use the System Profile Settings screen to enable specific system performance settings such as power management To view the System Profile Settings click System Setup Main Menu System BIOS System Profile Settings Menu Item System Profile CPU Power Management Memory Frequency Turbo Boost 34 Description Sets the system profile If you set the System Profile option to a mode other than Custom the BIOS automatically sets the rest of the
147. side your system Remove the cooling shroud K NOTE If applicable close the expansion card latch on the cooling shroud to release the full length card 4 If applicable disconnect the power or data cables from expansion card s 5 If applicable remove the expansion card riser 6 Keep the 2 Phillips screwdriver ready Steps 1 Unpack the new power supply 2 Slide the new power supply into the power supply unit cage until the power supply is fully seated 3 Tighten the screw to secure the power supply to the chassis 4 Connect all the power cables to the system board and hard drive backplane Next steps 1 If applicable install the PCle expansion card riser 2 If applicable connect the required power or data cables to the expansion card s 3 Reinstall the cooling shroud 4 If applicable open the expansion card latch on the cooling shroud to secure the full length expansion card 5 Follow the procedure listed in After working inside your system Wiring instructions for a DC power supply unit Your system supports up to two 48 60 V DC power supplies when available A A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized b
148. slot 1 6 IDSDM connector The following table describes the IDSDM indicator codes Convention IDSDM indicator code Condition A Green Indicates that the card is online B Flashing green Indicates rebuild or activity C Flashing amber Indicates card mismatch or that the card has failed D Amber Indicates that the card is offline has failed or is write protected 88 Convention IDSDM indicator code Condition E Not lit Indicates that the card is missing or is booting Next steps If applicable install the PCle expansion card riser If applicable connect the required power or data cables to the expansion card s Reinstall the cooling shroud BWNP If applicable open the expansion card latch on the cooling shroud to secure the full length expansion card 5 Follow the procedure listed in After working inside your system Related Links Removing the cooling shroud Removing the optional expansion card riser Installing the optional expansion card riser Installing the cooling shroud Installing the internal dual SD module Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud K NOTE If applicable close the expansion card latch on the cooling shroud to release the full length card 4 f applicable disconnect the power or data cables from expansion card s 5 If applicable remove th
149. slot on the TPM connector 2 Insert the TPM into the TPM connector such that the plastic bolt aligns with the slot on the system board 3 Press the plastic bolt until the bolt snaps into place Figure 51 Installing the TPM 1 TPM 2 TPM connector 126 3 slot on the TPM connector 4 plastic bolt 5 slot on the system board Next steps Follow the procedure listed in After working inside your system Re enabling the TPM for BitLocker users Initialize the TPM For more information on initializing the TPM see http technet microsoft com en us library cc753140 aspx The TPM Status changes to Enabled Activated Re enabling the TPM for TXT users 1 2 3 4 5 6 7 8 9 While booting your system press lt F2 gt to enter System Setup In the System Setup Main Menu click System BIOS System Security Settings In the TPM Security option select On with Pre boot Measurements In the TPM Command option select Activate Save the settings Restart your system Enter System Setup again In the System Setup Main Menu click System BIOS System Security Settings In the Intel TXT option select On 127 Troubleshooting your system Safety first for you and your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service
150. sted in After working inside your system Related Links Removing the cooling shroud Removing the optional expansion card riser Installing the optional expansion card riser Installing the cooling shroud Removing the internal dual SD module Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud K NOTE If applicable close the expansion card latch on the cooling shroud to release the full length card A If applicable disconnect the power or data cables from expansion card s a If applicable remove the expansion card riser A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Locate the internal dual SD module on the system board 2 If installed remove the SD card s 3 Hold the plastic pull tab and pull the dual SD module out of the system board 87 Figure 31 Removing and installing the Internal Dual SD Module IDSDM 1 Internal Dual SD module 2 LED status indicator 2 3 SD card 2 4 SD card slot 2 5 SD card
151. t When set to Enabled the CPU power management is controlled by the OS DBPM and the System DBPM DAPC By default the option is set to Disabled Sets the memory patrol scrub frequency By default the Memory Patrol Scrub option is set to Standard Sets the memory refresh rate to either 1x or 2x By default the Memory Refresh Rate option is set to 1x Selects the Processor Uncore Frequency Dynamic mode allows the processor to optimize power resources across the cores and uncore during runtime The optimization of the uncore frequency to either save power or optimize performance is influenced by the setting of the Energy Efficiency Policy Enables you to selects the Energy Efficient Policy The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target higher performance or better power savings K NOTE If there are two processors installed in the system you see an entry for Number of Turbo Boost Enabled Cores for Processor 2 Controls the number of turbo boost enabled cores for processor 1 By default the maximum number of cores is enabled Enables the Monitor Mwait instructions in the processor By default the Monitor Mwait option is set to Enabled for all system profiles except Custom K NOTE This option can be disabled only if the C States option in Custom mode is disabled K NOTE When C States is enabled in Custom mode changing the Monitor Mwait setting does no
152. t dell com ESSA to ensure optimum power utilization Removing a non redundant AC power supply cabled Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud NOTE If applicable close the expansion card latch on the cooling shroud to release the full length card 4 If applicable disconnect the power or data cables from expansion card s 5 If applicable remove the expansion card riser 6 Keep the 2 Phillips screwdriver ready Steps 1 Disconnect the power cable from the power source 2 Disconnect the power cable from the power supply and remove the power cables from the cable strap 3 Disconnect all the power cables from the power supply to the system board and hard drive backplane 4 Remove the screw securing the power supply to the chassis and slide the power supply out of the power supply unit cage 103 7 8 Figure 39 Removing and installing a non redundant AC power supply cabled 1 screw 2 po
153. t impact system power performance System Security Settings screen You can use the System Security screen to perform specific functions such as setting the system password setup password and disabling the power button To view the System Security click System Setup Main Menu System BIOS System Security Settings 35 Menu Item Intel AES NI System Password Setup Password Password Status TPM Security TPM Information TPM Status TPM Command Intel TXT Power Button NMI Button AC Power Recovery AC Power Recovery Delay User Defined Delay 60s to 240s UEFI Variable Access 36 Description Improves the speed of applications by performing encryption and decryption using the Advanced Encryption Standard Instruction Set and is set to Enabled by default Sets the system password This option is set to Enabled by default and is read only if the password jumper is not installed in the system Sets the setup password This option is read only if the password jumper is not installed in the system Locks the system password By default the Password Status option is set to Unlocked K NOTE The TPM menu is available only when the TPM module is installed Allows you to control the reporting mode of the Trusted Platform Module TPM By default the TPM Security option is set to Off You can only modify the TPM Status TPM Activation and Intel TXT fields if the TPM Status field is set to either On
154. tab 3 cooling fan cable connector 4 cooling fan connector on the system board Next steps 1 If applicable install the PCle expansion card riser 2 Reinstall the cooling shroud 3 Follow the procedure listed in After working inside your system 70 Installing a cooling fan Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system Steps 1 Align the fan with the cable end of the fan toward the system board connector 2 Lower the fan into the fan bracket until it clicks into position 3 Connect the fan s power cable to the corresponding power connector on the system board 4 Route the cable through the cable holders on the fan bracket Next steps Follow the procedure listed in After working inside your system Internal USB memory key optional An optional USB memory key installed inside your system can be used as a boot device security key or mass storage device The USB connector must be enabled by the Internal USB Port option in the In
155. tegrated Dell Remote Access Controller User s Guide at dell com esmmanuals RACADM Command Line Reference Guide for iDRAC and CMC at dell com esmmanuals Dell Lifecycle Controller User s Guide at dell com esmmanuals Dell Lifecycle Controller Remote Services Quick Start Guide at dell com esmmanuals Dell OpenManage Server Administrator User s Guide at dell com openmanagemanuals Dell OpenManage Essentials User s Guide at dell com openmanagemanuals Storage controller documentation at dell com storagecontrollermanuals Dell Event and Error Messages Reference Guide at dell com esmmanuals 19 Quick Resource Locator QRL Use the Quick Resource Locator QRL to get immediate access to system information and how to videos This can be done by visiting www dell com QRL or by using your smartphone or tablet and a model specific Quick Resource QR code located on your Dell PowerEdge system To try out the QR code scan the following image Quick Resource Locator One iO L www dell com QRL Server PER530 20 2 Performing initial system configuration After you receive your PowerEdge system you must set up your system install the operating system if it is not pre installed and set up and configure the system iDRAC IP address Setting up your system PR Unpack the server N Install the server into the rack For more information on installing the server into the rack see your system Rack Installation Pl
156. tegrated Devices screen of the System Setup To boot from the USB memory key configure the USB memory key with a boot image and then specify the USB memory key in the boot sequence in the System Setup NOTE To locate the internal USB connector INT_USB on the system board see System board connectors Replacing the internal USB key Prerequisites Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system If applicable remove the PCle expansion card riser If applicable remove the full length PCle expansion card ak A NP Remove the cooling shroud A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Locate the USB connector USB key on the system board 71 NOTE To locate the internal USB connector on the system board see System board connectors 2 If installed remove the USB key 3 Insert the new USB key into the USB connector Figure 25 Replacing the internal USB key 1 USB memory key 2 USB memory key connector Next steps If applicable install the full length PCle expansion card If
157. tem has been powered down Allow time for the memory modules to cool before handling them Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module JN CAUTION To ensure proper system cooling memory module blanks must be installed in any memory socket that is not occupied Remove memory module blanks only if you intend to install memory modules in those sockets Steps 1 Locate the appropriate memory module socket CAUTION Handle each memory module only by the card edges making sure not to touch the middle of the memory module or metallic contacts 2 To release the memory module from the socket simultaneously press the ejectors on both ends of the memory module socket 56 3 Lift the memory module out of the system Figure 15 Removing and installing a memory module 1 memory module 2 memory module socket 3 memory module socket ejector 2 Next steps 1 If you are removing the memory module permanently install a memory module blank 2 If applicable install the PCle expansion card riser 3 If applicable connect the required power or data cables to the expansion card s 4 Reinstall the cooling shroud 5 If applicable open the expansion card latch on the cooling shroud to secure the full length expansion card 6 Follow the procedure listed in After working inside your system Related Links Removing the optional expansion card riser Remov
158. that came with the product Steps 1 Verify that both the power supply units are the same type and have the same maximum output power 102 K NOTE The maximum output power shown in watts is listed on the power supply label 2 f applicable remove the power supply unit blank 3 Slide the new power supply unit into the chassis until the power supply unit is fully seated and the release latch snaps into place NOTE If you unlatched the cable management arm re latch it For information about the cable management arm see the system s rack documentation 4 Connect the power cable to the power supply unit and plug the cable into a power outlet A CAUTION When connecting the power cable secure the cable with the strap K NOTE When installing hot swapping or hot adding a new power supply unit wait for 15 seconds for the system to recognize the power supply unit and determine its status The power supply redundancy may not occur until discovery is complete Wait until the new power supply unit is discovered and enabled before you remove the other power supply unit The power supply unit status indicator turns green to signify that the power supply unit is functioning properly Non redundant AC power supply cabled Your system supports a cabled non redundant 450 W AC power supply NOTE When selecting or upgrading your system configuration verify the system power consumption with the Dell Energy Smart Solution Advisor a
159. the system password and click OK 7 Select Setup Password enter your setup password and press lt Enter gt or lt Tab gt A message prompts you to re enter the setup password 8 Re enter the setup password and click OK 9 Press lt Esc gt to return to the System BIOS screen Press lt Esc gt again A message prompts you to save the changes Es NOTE Password protection does not take effect until the system reboots Related Links System board connectors Using your system password to secure your system Prerequisites K NOTE If you have assigned a setup password the system accepts your setup password as an alternate system password Steps 1 Turn on or reboot your system 2 Type your password and press lt Enter gt Next steps When Password Status is Locked type the password and press lt Enter gt when prompted at reboot If an incorrect system password is entered the system displays a message and prompts you to re enter your password You have three attempts to enter the correct password After the third unsuccessful attempt the system displays an error message that the system has halted and must be powered down Even after you shut down and restart the system the error message is displayed until the correct password is entered 40 NOTE You can use the Password Status option in conjunction with the System Password and Setup Password options to protect your system from unauthorized changes Deletin
160. ting codling Problems vital 133 Troubleshooting COOLING TM Vida a e is tesina 133 Troubleshooting system MEMO tias a iaa 134 Troubleshooting an internal USB kKeY ooononcnniccncccononocncoccconcnn conan corn nnr cronica rn rn 135 Troubleshooting an Sb Cdad 135 Troubleshooting an Optical datada 136 Troubleshooting a Nard AVE di e EA We OA Hea aes ae 137 Troubleshooting astorage controlled nk wenden dasa A 137 Troubleshooting expansion Ca Siurana 138 Troubleshooting proceso Sita nati 139 SA ad fe a sO ee et ek Ae ie achat teal Be 139 Warning Messages AE 139 Diagnostic MESSI Sisa dd 139 Alert message ii a id A T 140 6 Using system diagnostics cmicmiiciriicia canicas 141 Dell Embedded System Diagnostic iia aaa 141 When to use the Embedded System DiaQnostiCs ccccceeceeceeeceeeeeeeeeeeeeenreceeetueeseenireneeneees 141 Running the Embedded System DiagnostiCS coococonccnnoccnoncnononononnonononononnnonnnconnnonnonnnonnnonanonoos 141 System diagnostic controla taa 142 7 Jumpers and COMMECtOFS ccoococonocononccinoncconnccnnncnnnnncnnn cn nnnnnnnnn rra narrar rnnnn nana 143 Systemiboard jumper Seti vir A rica 143 System board cometo cia ao ala 144 Disabling a forgotten PASSWOMK cccccccscessecssecssccssecseecsescseecseecsessseesseessecseesssecseecseecseessessseesseesstenies 145 8 Technical SpecificatiONS ooooconcconoccconcccnncnnonccnnnncnnnnnnnnnncnnnnnnnnn rana rnnnnnnnne 147 AA A ON Eata Suba nkan Eee Aen eee 153
161. tion on error messages see the Dell Event and Error Messages Reference Guide at dell com esmmanuals Select the default information to be displayed on the LCD Home screen See View menu to see the options and option items that can be set as the default on the Home screen NOTE When you select an option in the View menu you must confirm the option before proceeding to the next action Option DRAC IP MAC Name Number Power Temperature Description Displays the IPv4 or IPv6 addresses for DRAC8 Addresses include DNS Primary and Secondary Gateway IP and Subnet IPv6 does not have Subnet splays the MAC addresses for iDRAC iSCSI or Network devices splays the name of the Host Model or User String for the system splays the Asset tag or the Service tag for the system U U U QD splays the power output of the system in BTU hr or Watts The display format can e configured in the Set home submenu of the Setup menu o Displays the temperature of the system in Celsius or Fahrenheit The display format can be configured in the Set home submenu of the Setup menu 11 Hard drive indicator patterns 3 Figure 3 Hard drive indicators 1 hard drive activity indicator 2 hard drive status indicator 5 hard drive NOTE If the hard drive is in Advanced Host Controller Interface AHCI mode the status indicator on the right side does not function and remains OFF Drive status indicator Con
162. to Controlled selected UEFI variables are protected in the environment and new UEFI boot entries are forced to be at the end of the current boot order Menu Item Secure Boot Secure Boot Policy Secure Boot Policy Summary Description Enables Secure Boot where the BIOS authenticates each pre boot image using the certificates in the Secure Boot Policy Secure Boot is disabled by default When Secure Boot policy is Standard the BIOS uses the system manufacturer s key and certificates to authenticate pre boot images When Secure Boot policy is Custom the BIOS uses the user defined key and certificates Secure Boot policy is Standard by default Displays the list of certificates and hashes that secure boot uses to authenticate images Secure Boot Custom Policy Settings screen Secure Boot Custom Policy Settings is displayed only when Secure Boot Policy is set to Custom In the System Setup Main Menu click System BIOS System Security Secure Boot Custom Policy Settings Menu Item Platform Key Key Exchange Key Database Description Imports exports deletes or restores the platform key PK Allows you to import export delete or restore entries in the Key Exchange Key KEK Database Authorized Signature Database Imports exports deletes or restores entries in the Authorized Signature Database db Forbidden Signature Database Imports exports deletes or restores entries in the Forbidden Signat
163. update the system BIOS using the Lifecycle Controller CAUTION Never remove the heat sink from a processor unless you intend to remove the processor The heat sink is necessary to maintain proper thermal conditions K NOTE If you are installing a single processor it must be installed in socket CPU1 Steps 1 Remove the heat sink 2 Unpack the new processor If the processor has previously been used in a system remove any remaining thermal grease from the processor using a lint free cloth 3 Locate the processor socket 4 If applicable remove the socket protective cap 5 Release the open first socket release lever near the unlock icon i by pushing the lever down and out from under the tab 97 98 Similarly release the close first socket release lever near the lock icon Q by pushing the lever down and out from under the tab Lift the lever 90 degrees upward Hold the tab near the lock symbol on the processor shield and lift it up and out of the way To install the processor in the socket CAUTION Positioning the processor incorrectly can permanently damage the system board or the processor Be careful not to bend the pins in the socket CAUTION While removing or reinstalling the processor wipe your hands of any contaminants Contaminants on the processor pins such as thermal grease or oil can damage the processor a Align the processor with the socket keys CAUTION Do not use force to seat the processor Whe
164. ure Database dbx Miscellaneous Settings screen You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag and changing the system date and time To view the Miscellaneous Settings click System Setup Main Menu System BIOS Miscellaneous Settings Menu Item System Time System Date Asset Tag Keyboard NumLock F1 F2 Prompt on Error Load Legacy Video Option ROM Description Enables you to set the time on the system Enables you to set the date on the system Displays the asset tag and enables you to modify it for security and tracking purposes Enables you to set whether the system boots with the NumLock enabled or disabled By default the Keyboard NumLock is set to On K NOTE This option does not apply to 84 key keyboards Enables or disables the F1 F2 prompt on error By default F1 F2 Prompt on Error is set to Enabled The F1 F2 prompt also includes keyboard errors Enables you to determine whether the system BIOS loads the legacy video INT 10H option ROM from the video controller Selecting Enabled 37 Menu Item Description in the operating system does not support UEFI video output standards This field is only for UEFI boot mode You cannot set this to Enabled if UEFI Secure Boot mode is enabled About Boot Manager Boot Manager enables you to add delete and arrange boot options You can also access System Setup and boot options without restartin
165. utomation of server configuration scripts and imaging It emulates USB device s For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals Replacing an SD vFlash media card 1 Locate the SD vFlash media slot at the back of the chassis 2 To remove the SD vFlash media card push the card inward to release it and pull the card from the card slot 84 Figure 30 Removing and installing the SD vFlash media card 1 SD vFlash media card 2 SD vFlash media card slot 3 To install an SD vFlash media card insert the contact pin end of the SD vFlash media card into the card slot on the module K NOTE The slot is keyed to ensure correct insertion of the card 4 Press the card inward to lock it into the slot Internal dual SD module The Internal Dual SD Module IDSDM card provides two SD card slots This card offers the following features e Dual card operation maintains a mirrored configuration using SD cards in both slots and provides redundancy NOTE When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of System Setup the information is replicated from one SD card to another e Single card operation single card operation is supported but without redundancy Removing an internal SD card Prerequisites 1 Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system 3 Re
166. value to reflect the installed memory 5 Ifthe value is incorrect one or more of the memory modules may not be installed properly Repeat steps 2 and 3 of Removing a memory module procedure checking to ensure that the memory modules are firmly seated in their sockets 6 Run the system memory test in the system diagnostics Related Links Removing the optional expansion card riser Removing an expansion card from the expansion card riser Removing the cooling shroud Installing an expansion card into the expansion card riser Installing the optional expansion card riser Installing the cooling shroud 59 Hard drives Your system supports up to eight 3 5 inch or 2 5 inch hot swappable hard disk drives SSDs All hard drives connect to the system board through the hard drive backplane Hot swappable hard drives are supplied in hot swappable hard drive carriers that fit in the hard drive slots A CAUTION Before attempting to remove or install a hard drive while the system is running see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support hot swap hard drive removal and insertion A CAUTION Do not turn off or reboot your system while the hard drive is being formatted Doing so can cause a hard drive failure K NOTE Use only hard drives that have been tested and approved for use with the hard drive backplane When you format a hard drive allow en
167. wer supply unit cage 3 non redundant power supply 4 standoff on the chassis 5 P1 cable connector 6 P2 cable connector 7 P3 cable connector 8 backplane connector Next steps 1 If applicable install the PCle expansion card riser 2 If applicable connect the required power or data cables to the expansion card s 3 Reinstall the cooling shroud 4 If applicable open the expansion card latch on the cooling shroud to secure the full length expansion card 5 Connect the power cable to the back of the power supply unit and secure the power cables to the cable strap 6 Reconnect the power cable to the power source 7 Follow the procedure listed in After working inside your system Related Links 104 Removing the cooling shroud Removing the optional expansion card riser Installing the optional expansion card riser Installing the cooling shroud Installing a non redundant AC power supply cabled Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working in
168. with your operating system 61 A CAUTION When a replacement hot swappable hard drive is installed and the system is powered on the hard drive automatically begins to rebuild Make absolutely sure that the replacement hard drive is blank or contains data that you wish to have over written Any data on the replacement hard drive is immediately lost after the hard drive is installed Steps 1 Ifa hard drive blank is installed in the hard drive slot remove it 2 Install a hard drive in the hard drive carrier 3 Press the release button on the front of the hard drive carrier and open the hard drive carrier handle 4 Insert the hard drive carrier into the hard drive slot until the carrier connects with the backplane 5 Close the hard drive carrier hanale to lock the hard drive in place Next steps Install the optional front bezel 1 Follow the procedure listed in After working inside your system 2 Install the optional front bezel Related Links Removing the front bezel Installing a hot swap hard drive Installing the front bezel Removing a 3 5 inch hard drive blank Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read
169. y Dell is not covered by your warranty Read and follow all safety instructions that came with the product CAUTION Wire the unit with copper only unless otherwise specified use only 10 American Wire Gauge AWG wire rated minimum 90 C for source and return Protect the 48 60 V DC 1 wire with a branch circuit over current protection rated 50 A for DC with a high interrupt current rating 105 CAUTION Connect the equipment to a 48 60 V DC supply source that is electrically isolated from the AC source reliably grounded 48 60 V DC SELV source Ensure that the 48 60 V DC source is efficiently secured to earth ground NOTE A readily accessible disconnect device that is suitably approved and rated shall be incorporated in the field wiring Input requirements e Supply voltage 48 60 V DC e Current consumption 32 A maximum Kit contents e Dell part number 6RYJ9 terminal block or equivalent 1 e 6 32 nut equipped with lock washer 1 Required tools Wire stripper pliers capable of removing insulation from size 10 AWG solid or stranded insulated copper wire K NOTE Use alpha wire part number 3080 or equivalent 65 30 stranding Required wires e One UL 10 AWG 2 m maximum stranded black wire 48 60 V DC e One UL 10 AWG 2 m maximum stranded red wire V DC return e One UL 10 AWG 2 m maximum green yellow green with a yellow stripe stranded wire safety ground Assembling and
170. y that the installed expansion cards are compliant with the expansion card installation guidelines Ensure that each expansion card is firmly seated in its connector Install the system cover 137 10 11 12 13 14 Reconnect the system to the electrical outlet and turn on the system and attached peripherals If the problem is not resolved turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover Remove all expansion cards installed in the system Install the system cover Reconnect the system to the electrical outlet and turn on the system and attached peripherals Run the appropriate diagnostic test For more information see Using System Diagnostics If the tests fail see Getting Help For each expansion card you removed in step 10 perform the following steps a Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover Reinstall one of the expansion cards Install the system cover ooo y Run the appropriate diagnostic test For more information see Using System Diagnostics If the tests fail see Getting Help Troubleshooting expansion cards Prerequisites A Es CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by t
171. your system and try again System Setup Main Menu Option Description System BIOS Enables you to configure BIOS settings iDRAC Settings Enables you to configure iDRAC settings The iDRAC Settings utility is an interface to set up and configure the DRAC parameters by using UEFI You can enable or disable various iDRAC parameters by using the iDRAC Settings utility For more information about this utility see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals Device Settings Enables you to configure device settings System BIOS screen By using the System BIOS screen you can view the BIOS settings as well as edit specific functions such as Boot Order System Password Setup Password setting the RAID mode and enabling or disabling USB ports In the System Setup Main Menu click System BIOS Menu Item Description System Information Displays information about the system such as the system model name BIOS version and Service Tag Memory Settings Displays information and options related to the installed memory Processor Settings Displays information and options related to the processor such as speed cache size and so on SATA Settings Displays options to enable or disable the integrated SATA controller and ports Boot Settings Displays options to specify the boot mode BIOS or UEFI Enables you to modify UEFI and BIOS boot settings Network Settings Displays options to change the network settin
172. zed by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Power source problems 1 Press the power button to ensure that your system is turned on If the power indicator does not light up when the power button is pressed press the power on button firmly 2 Plug in another working device to ensure that the system board is not faulty 3 Ensure that no loose connections exist For example loose power cables 4 Ensure that the power source meets applicable standards e Ensure that there are no short circuits 6 Have a qualified electrician check the line voltage to ensure that it meets the required specifications Power supply unit problems 1 Ensure that no loose connections exist For example loose power cables 2 Ensure that the power supply handle LED indicates that the power supply is working properly 3 Ifyou have recently upgraded your system ensure that the power supply unit has enough power to support the new system 4 Ifyou have a redundant power supply configuration ensure that both the power supply units are of the same type and wattage f the LED You may have to upgrade to a higher wattage power supply unit 5 Ensure that you use only power supply units with the Extended Power Performance EPP label on the back 6 Reseat the power supply unit 132 NOTE After installing a power supply unit allow several seconds for the system to recognize t

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