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GE GFWN1100HWW washing machine

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1. Printed in China GEAppliances com Safety Instructions 2 3 Operating Instructions Controls pepeeeeenesyeRen ee 4 9 Features or sccessce gies 10 11 Rk SIOE eee eae 5 Loading and Using the Washer 12 13 Care and Cleaning 14 17 Installation Instructions Preparing to Install Your Washer 18 Location of Your Washer 19 Rough In Dimensions EUER 19 Unpacking Your Washer ll Electrical Requirements 21 Grounding Requirements nae See 21 Drain Requirements sm cpeesinitbanicte 22 Water Supply Requirements 22 Installing the Washer 23 24 Replacement Parts rer ae 24 Troubleshooting Tips 25 29 Consumer Support Warranty U S 5 PER 30 Warranty Canada er 31 Consumer Support Back Cover ENERGY STAR As an ENERGY STAR partner GE has determined that this product meets the ENERGY STAR guidelines for energy efficiency Write the model and serial numbers here Model Serial You can find them on a label on the side of the washer Owner s Manual amp Installation Instructions GFWS1705 GFWS1700 GFWS1605 GFWS1600 GFWH1200 GFWN1100 Laveuses Manuel d utilisation et d installation La section fran ais commence la page 33 Lavadoras Manual del rio e srl nag La secci n en espanol empieza en la pagina 65 la
2. EXCLUSION OF IMPLIED WARRANTIES Your sole and exclusive remedy is product repair as provided in this Limited Warranty Any implied warranties including the implied warranties of merchantability or fitness for a particular purpose are limited to one year or the shortest period allowed by law This warranty is extended to the original purchaser and any succeeding owner for products purchased in Canada for home use within Canada In home warranty service will be provided in areas where it is available and deemed reasonable by MC Commercial to provide WARRANTOR IS NOT RESPONSIBLE FOR CONSEQUENTIAL DAMAGES Warrantor MC COMMERCIAL BURLINGTON ON L T 3R6 51 Notes 52
3. of time you want to delay the start of the wash cycle Once the desired time Is reached press the Start button The machine will count down and start automatically at the correct time Extra Rinse This option allows for an extra rinse duning a cycle to remove excess dirt and detergent irom soiled loads GEAppliances com PreWash must be selected prior to pressing Start The PreWash feature will fill the washer with cold water adding the prewash detergent tumble the clothes drain and spin Then the washer will run the selected wash cycle NOTE In some special cycles the prewash is selected automatically as the default You can modify this selection at any time To use 1 Turn power on and select a wash cycle which has Time Saver os an option 2 Make any adjustments to Soil Temp and Spin as desired 3 Press the Time Saver button to reduce the overall wash time 4 Press the Start Pause button NOTE If you forget to fully close the door a reminder signal will beep reminding you to do so NOTE If you open the door when the delay is counting down the machine will enter the pause state You must close the door and press Start again in order to restart the countdown On models with Rinse amp Spin cycle a drain and spin cycle can be achieved by pressing the Extra Rinse button until the light ts no longer illuminated On models with Drain Spin cycle a rinse and spin cycle can be achieved b
4. Carefully move the washer to within 4 feet 122 cm of the final location NOTE Failure to remove the shipping braces can cause the washer to become severely unbalanced Save all bolts for future use NOTE If you must transport the washer at a later date you must reinstall the shipping support hardware to prevent shipping damage Keep the hardware in the plastic bag provided In case you misplace your shipping bolts replacements are available at additional cost They can be ordered in the United States by visiting our website at GEAppliances com or calling 800 GE CARES In Canada call 800 661 1616 Order kit FWH49X10039 20 Installation Instructions ELECTRICAL REQUIREMENTS AWARNING yy Fire Hazard Plug into a grounded 3 prong outlet DO NOT remove ground prong DO NOT use an adapter DO NOT use an extension cord Failure to follow these instructions can result in death fire or electrical shock CIRCUIT Individual properly polarized and grounded 15 or 20 amp circuit breaker or time delay fuse POWER SUPPLY 2 wire plus ground 120 Volt single phase 60 Hz alternating current Outlet Receptacle Properly grounded 3 prong receptacle to be located so the power cord is accessible when the washer E gt lt is in an installed position If a 2 prong receptacle is present it is the owner s responsibility to have a licensed electrician replace it with a properly grounded 3 prong grounding
5. O Channel lock adjustable pliers 0 Carpenter s level PARTS REQUIRED Obtain locally O Water Hoses 2 STACK BRACKET KIT A stack bracket kit is available at additional cost It can be ordered in the United States by visiting our Web site at GEAppliances com or calling 800 GE CARES In Canada call 800 661 1616 or visit your local GE Appliances dealer Order kit WE25X10018 or GEFLSTACK OPTIONAL PEDESTAL ACCESSORY A pedestal is available at additional cost It can be ordered in the United States by visiting our Web site at GEAppliances com or calling 800 GE CARES In Canada visit your local GE Appliances dealer This product should be used with the pedestal SBSC137HXx SBSD13 HXx and SBSD22 Fxx Follow the pedestal Installation Instructions Installation Instructions LOCATION OF YOUR WASHER Do Not Install the Washer 1 in an area exposed to dipping water or outside weather conditions The ambient temperature should never be below 60 F 15 6 C for proper washer operation in an area where it will come in contact with curtains or drapes 3 On carpet The floor MUST be a hard level surface with a maximum slope of 1 2 per foot 1 27 cm per 30 cm To make sure the washer does not vibrate or move you may have to reinforce the floor NOTE If the floor is in poor condition use 3 4 impregnated plywood sheet solidly attached to the existing floor covering IMPORTANT Minimum Installation Clearances
6. ane 3 Slips rk Dante 7 Hand Towels 2 Fitted Sheets eae 2 Terrycloth Bath 2 Bath Towels 2 Camisoles OR rant a 4 Nightgowns 3 Soccer Uniforms OR aus using a nylon Cheets or Women s small items is 4 Pair Pants recommended 2 Fitted Khakis or Twills 5 T shirts 7 Pairs of Boxers 4 Pairs of Shorts OR 6 T shirts 4 Pairs of Sweatpants 4 Sweatshirts 2 Hoodies 7 Pairs of Socks Queen Sized Sheets 4 Pillowcases Care and Cleaning Exterior Immediately wipe off any spills Wipe with damp cloth Do not hit surface with sharp objects Interior To clean the interior of the washer select the Basket Clean feature on the control panel This Basket Clean cycle should be performed at a minimum once per month This cycle will use more water in addition to bleach to control the rate at which soils and detergents may accumulate in your washer NOTE Read the instructions below completely before starting the Basket Clean cycle 1 Remove any garments or objects from the washer and ensure the washer basket is empty 2 Open the washer door and pour one cup or 250 mi of liquid bleach or other washing machine cleaner Into the basket 3 Close the door and select the Basket Clean cycle Push the Start pad 4 When the Basket Clean cycle is working the display will show the estimated cycle time remaining The cycle will complete in about 90 minutes Do not interrupt the cycle 5 After the
7. below These hoses are manufactured and tested to meet GE specifications GE strongly recommends the use of new water supply hoses Hoses degrade over time and need to be replaced every 5 years to reduce the nsk of hose failures and water damage WHEN NOT IN USE E Turn off water faucets to minimize leakage if a break or rupture should occur Check the condition of the fill hoses GE recommends changing the hoses every 5 years SAVE THESE INSTRUCTIONS Tide is a registered trademark of Procter amp Gamble 5 About the washer control panel Throughout this manual features and appearance may vary from your model You can locate your model number on a label on the side of the washer or inside the washer door Models GFWS1700 and GFWS1705 Steam Washer with Time Saver Mimea Spin taskrt Ghan 7 Model GFWH1200 Basket Cleon Model GFWN1100 Extra ince Segre Control settings Quick Start NOTE Features and appearance vary by model GEAppliances com Select a wash cycle Defaults are set for each cycle These default settings can be changed See Control settings for more information Press the Power button lf the screen is dark a press of the Power button will wake up the display Stort Pause Press the Start Pause button Power qe Press to wake up the display If the display is active press to put the washer into standby mode NOTE Pre
8. nothing the machine will finish the wash cycle See page 15 on how to clean the Pump Filter e Straighten drain hose and make sure washer is not sitting on it Check household plumbing You may need to call a plumber e Ensure there is an air gap between hose and drain e Washer is designed to move 1 4 to reduce forces transmitted to the floor This movement is normal e Push and pull on the back nght and then back left of your washer to check if it is level If the washer is uneven adjust the rubber leveling legs so they are all firmly touching the floor and locked in place Your installer should correct this problem e Pause unit open door and manually redistribute load To check machine run rinse and spin with no load If normal unbalance was caused by load e See page 15 on how to clean the Pump Filter e Make sure cord is plugged securely into a working outlet Turn both hot and cold faucets fully on e Check house circuit breakers fuses Replace fuses or reset breaker Washer should have separate outlet e First time the washer is plugged in automatic checks occur It may take up to 20 seconds before you can use your washer This Is normal operation Do not exceed maximum recommended load sizes See recommended maximum load sizes on page 13 Remove loose items from pockets e Fasten snaps hooks buttons and zippers During spin the washer may need to rebalance the load sometimes to reduce vibra
9. our Website at GEAppliances com In Canada call 1 800 561 3344 or visit www GEAppliances ca This is the safety alert symbol This symbol alerts you to potential hazards that can kill you or hurt you and others All safety messages will follow the safety alert symbol and the word DANGER WARNING or CAUTION These words are defined as 44 DANGER Indicates a hazardous situation which if not avoided will result in death or serious injury PTR Indicates a hazardous situation which if not avoided could result in death or serious injury F Neriie E indicates a hazardous situation which if not avoided could result in minor or moderate injury BEFORE YOU BEGIN Read these instructions completely and carefully m l M PO RTANT Save these instructions for local inspector s use l M PO RTANT Observe all governing codes and ordinances Note to Installer Be sure to leave these instructions with the Consumer Note to Consumer Keep these instructions for future reference Skill level Installation of this appliance requires basic mechanical and electrical skills Completion time 1 3 hours Proper installation is the responsibility of the installer Product failure due to improper installation is not covered under the Warranty PARTS SUPPLIED O Cable Tie O Inlet Hose Screen Washers 2 O Hose Guide TOOLS REQUIRED O Adjustable wrench or 1 2 socket with ratchet O Adjustable wrench or 9 16 open end wrench
10. tighten another 2 3 turn with pliers Carefully connect the other inlet hose to the inside C outlet of the water valve Tighten by hand then tighten another 2 3 tum with pliers Do not crossthread or over tighten these connections 4 Install the screen washers by inserting them into the free ends of the inlet hoses with protruded side facing the 5 Connect the inlet hase ends to the HOT and COLD water foucets tightly by hand then tighten another 2 3 turn with pliers Turn the water on and check for leaks 3 6 Carefully move the washer to its final location Gently rock the washer into position ensuring inlet hoses do not become kinked It ts important not to damage the rubber leveling legs when moving your washer to its final location Damaged legs can increase washer vibration It may be helpful to spray window cleaner on the floor to help move your washer into its final position NOTE To reduce vibration ensure that all four rubber leveling legs are firmly touching the floor Push and pull on the back right and then back left of your washer NOTE Do not use the dispenser drawer or door to lift the washer NOTE If you are installing into a drain pan you can use a 24 inch long 2x4 to lever the washer into place With the washer in its final position place a level on top of the washer if the washer is Installed under a counter the washer should not be able to rock Adjust the front leveling legs up o
11. Press again to restart the wash cycle NOTE If the washer is paused and the cycle is not restarted within 15 minutes the current wash cycle will be cancelled Display Displays the approximate time remaining until the end of the cycle NOTE The cycle time ts affected by the water pressure in your home and the balance of the load in the washer You may see the time remaining on the display increase to accommodate a slower spin speed to handle unbalanced loads GEAppliances com Press the pad until you reach the desired volume To unlock the washer controls press and hold the Lock Controls or Lock button for 3 seconds A sound is made to indicate the lock unlock status The indicator light above the button Will Iluminate when the controls are locked NOTE The Power button can still be used when the machine is locked NOTE In some cycles the washer will drain first then unlock the door when it IS paused NOTE The washer performs automatic system checks after pressing the Start button Water will flow in 45 seconds or less You may hear the door lock and unlock before water flows this is normal On some models cycle status ts also displayed and certain features such as Delay Wash or Steam are shown indicating they have been selected About the washer features The Dispenser Drawer Slowly open the dispenser drawer by pulling it out until it stops After adding laundry products slowly c
12. When installed in alcove Sides Rear Top 0 0 cm When installed in closet Sides Rear Top 0 0 cm Front 1 2 54 cm Closet door ventilation openings required 2 louvers each 60 square in 387 cm located 3 7 6 cm from top and bottom of door 19 ROUGH IN DIMENSIONS 39 87 101 09 cm 1100 1200 series models 32 1 81 3 cm 1600 1700 series models 33 6 85 3 cm 39 8 101 09 cm NOTE With pedestal 52 6 Stocked 84 Installation Instructions UNPACKING THE WASHER A W AR NI NI G 6 Remove the following from the back side of the washer int Recycle or destroy the carton 4 bolts and plastic bags after the washer is unpacked Make 4 plastic spacers including rubber grommets matenals inaccessible to children Children might use them 4 power cord retainers for play Cartons covered with rugs bedspreads or plastic sheets can become airtight chambers causing suffocation 1 Cut and remove the top and bottom packaging straps 2 While it ts in the carton carefully lay the washer on its side DO NOT lay the washer on its front or back 3 Tum down the bottom flaps remove all base packaging including the cardboard styrofoam base and styrofoam tub support inserted in center of basel NOTE If you are installing a pedestal proceed to the installation instructions that come with the pedestal 4 Carefully retum the washer to an upnght position and remove the carton 5
13. ater will flow 60 seconds after Start is pressed e Turn on both hot and cold faucets fully Turn off the water source and remove the water connection hoses from the upper back of the washer Use a brush or toothpick to clean the screens in the machine Reconnect the hoses and turn the water back on e Turn off the water source and remove the inlet hoses from the wall faucets Use a brush or toothpick to clean the screen washers in the end of the hoses Reconnect the hoses and turn the water back on e Avoid mixing heavy items like work clothes with light items like blouses e Load your washer so clothes have enough room to move freely e Match cycle selection to the type of fabric you arewashing especially for easy care loads Wash in warm or cold water Use correct amount of detergent Use only HE detergent Use hottest water safe for fabric Use a water conditioner like Calgon brand or install a water softener Make sure water heater is delivering water at 120 140 F 48 60 C e Try a liquid HE detergent e Sort clothes by color If fabric label states wash separately unstable dyes may be indicated Check fabric softener package for instructions and follow directions for using dispenser e Sort whites or lightly colored items from dark colors Promptly remove wash load from washer Make sure hoses are connected to correct faucets Make sure house water heater ts deliverin
14. avorite cycle set the desired settings for wash cycle soil level spin speed and wash temp settings and hold down the My Cycle button for 3 seconds A beep will sound to indicate the cycle has been saved To use your custom cycle press the My Cycle button before washing a load To change the saved cycle set the desired settings and hold down the My Cycle button for 3 seconds To use 1 Turn power ON and select a wash cycle 2 Select the Add Steam button to activate steam 3 Press the Start Pause button To change the Soil level press the Soil level button until you have reached the desired setting You can choose between Extra Light Light Normal Heavy or Extra Heavy soil levels To change the wash temperature press the wash Temp button until you have reached the desired setting You can choose between Tap Cold Cold Warm Hot or Extra Hot Extra Hot is available on models equipped with a heater By design to protect fabrics not all wash temperatures are available for certain wash cycles NOTE The first 10 seconds of the wash fill is always cold This feature assists in conditioning the fabric and preventing stains from setting on garments To change the Spin speed press the Spin speed button until you have reached the desired setting You can choose between No Spin Low Medium High or Max Higher spin speeds are not available on certain cycles such as Delicates Higher spin speeds remove more wate
15. balance the load Common causes of out of balance loads or longer cycle times are a clogged pump filter see the Care and Cleaning section un level washer or exceeding the recommended maximum load sizes My frontload washer may add time or run longer than the original displayed time HE detergents which should be the only detergents used in your GE frontload washer have been formulated to clean effectively without causing a build up of suds If you add detergent until a visible suds foam level is reached you may be using too much detergent and negatively impacting washer performance Remember more suds foam does not equal more cleaning power Follow the manufacturer s directions for HE detergent should see suds foam during a wash cycle in the frontload washer Wash multiple similar garments at one time for best results Washing single items can cause an out of balance condition It is best to wash full loads and like fabrics together lf the washer is uneven adjust the leveling legs so that they are firmly touching the floor and the lock nuts are securely tightened This is especially important if the washer is installed on a pedestal Leveling the legs on the washer or the pedestal require the same steps need to keep the washer level for proper operation and to reduce vibration Although the capacity of the frontload washer allows for larger loads than a traditional topload washer care must be taken to not overload t
16. cycle is complete leave the door open slightly for better ventilation Door Gasket Open the washer door Using both hands press down the door gasket Remove any foreign objects if found trapped inside the gasket Make sure there is nothing blocking the holes behind the gasket While holding down the door gasket inspect the interior gasket by pulling it down with your fingers Remove any foreign objects if found trapped inside this gasket Make sure there ts nothing blocking the holes behind the gasket if for any reason the cycle needs to be interrupted the door will not open Immediately Forcing open the door at this stage may cause water to flood The door will open after the water Is drained to a level where it would not flood the floor Basket Clean may be interrupted by pressing the Start pad in between cycles A power outage in the house might also interrupt the cycle When the power supply is back the Basket Clean cycle resumes where it had stopped When interrupted be sure to run a complete Basket Clean cycle before using the washer If the Power pad Is pressed during BasketClean the cycle will be lost IMPORTANT m Run Basket Clean with 1 Cup 250 ml of bleach once a month m After the completion of a Basket Clean cycle the intenor of your washer may have a bleach smell E it is recommended to run a light color load after the Basket Clean cycle When you are finished cleaning the door gasket remo
17. d should be less then 16 Ibs e Straighten drain hose and make sure washer is not sitting on it Check household plumbing You may need to call a plumber e Ensure there is an air gap between hose and drain Incomplete cycle or timer not advancing Loud or unusual noise vibration or shaking No power washer not working or dead Snags holes tears rips or excessive wear Control time wrong or changes Not enough water Washer pauses or has to be restarted or washer door is locked and will not open Door unlocks or press Start and machine doesn t operate Possible Cause Automatic load redistribution Pump clogged Drain hose is kinked or improperly connected Household drain may be clogged Drain hose siphoning drain hose pushed too far down the drain Cabinet moving All rubber leveling legs are not firmly touching the floor Unbalanced load Pump clogged Washer is unplugged Water supply is turned off Circuit breaker fuse is tripped blown Automatic self system checks Overloaded Pens pencils nails screws or other objects left in pockets Pins snaps hooks sharp buttons belt buckles zippers and sharp objects left in pockets This is normal This is normal Pump clogged This is normal Incorrect operation GEAppliances com What To Do e Timer adds 3 minutes to cycle for each rebalance 11 or 15 reboalances may be done This is normal operation Do
18. g water at 120 140 F 48 60 C e Due to the metallic properties of paint used for this unique product slight vanations of color may occur due to viewing angles and lighting conditions Run a Basket Clean cycle e In case of strong odor you may need to run the Basket Clean cycle more than once Use only the amount of detergent recommended on the detergent container Use only HE high efficiency detergent e Always remove wet items from the washer promptly after machine stops running e Leave the door slightly open for the water to air dry Close supervision is necessary if this appliance is used by or near children Do not allow children to play on or in this or any other appliance Problem Detergent leak Improper dispensing of softener or bleach Dispenser drawer not dispensing properly Pump running while washer is notin use Possible Cause Incorrect placement of detergent insert This is normal Dispenser clogged Softener or bleach is filled above the max line Softener or bleach cap issue Laundry detergent packet placed in dispenser drawer Clog in sump drain GEAppliances com What To Do e Make sure detergent insert is properly located and fully seated Never put detergent above max line itis normal operation to see detergent leak on door gasket about 20 seconds after filling the dispenser Monthly clean the dispenser drawer to remove buildup of chemicals Ma
19. gal rights are consult your local or state consumer affairs office or your state s Attorney General Warrantor General Electric Company Louisville KY 40225 30 GE Washer Warr anty For customers in Canada All warranty service provided by our Factory Service Centres or an authorized technician For service call 1 800 561 3344 Please have serial number and model number available when calling for service For The Period Of We Will Replace One Year Any part of the washer which fails due to a defect in materials or workmanship During this From the date of the limited one year warranty GE will also provide free of charge all labour and related onginal purchase service costs to replace the defective part What Is Not Covered in Canada m Service trips to your home to teach you how to use Damage to the product caused by accident fire the product floods or acts of God m Improper installation delivery or maintenance m Incidental or consequential damage caused by m Failure of the product if it is abused misused or used for possible defects with this appliance other than the intended purpose or used commercially m Defects or damage due to operation in freezing E Replacement of house fuses or resetting of circuit temperatures breakers m Damage after delivery m Products which are not defective or broken or which E Product not accessible to provide required service are working as described in the Owner s Manual
20. he wash basket It is impossible to overload See the Loading and Using the Washer section for recommended maximum a frontload washer load sizes Overloading the washer can lead to reduced wash performance and clothes becoming trapped between the door glass and the gasket possibly causing damage to your gasket or your clothes If not periodically cleaned This is true for all washers not just frontload Regularly run a Basket Clean cycle my wash basket and gasket and clean around the rubber door gasket When not in use you may leave the may not maintain a fresh door slightly open for the inside of the washer to air dry Close supervision Is smell necessary If this appliance is used by or near children Due to the nature of the frontload washer it is sometimes possible for small articles to pass to the drain pump The washer has a filter to capture lost items so they do not damage the drain pump To retrieve lost items clean out the pump filter see the Care and Cleaning section Indicators of a clogged pump are long drain and cycle times wet clothes at the end of a cycle incomplete cycles or washer pausing in the middle of a cycle To add items after the washer has started press Start Pause Add a Garment cannot add items to a button and wait until the door is unlocked The drain pump may run briefly wash cycle once it has T before door is unlocked Do not try to force open the door when It is locked After started the door unlocks o
21. igh efficiency detergent or the proper wash additive to the prewash dispenser Add Steam cannot be selected when the Stain Removal Guide is used PreSoak must be selected pror to pressing Start The PreSoak time is set in 4 hour increments with the maximum presoak set option of 8 hours if desired add high efficiency detergent or the proper wash additive to the prewash dispenser Note The Extended Tumble option cannot be added to the My Cycle feature m To turn the button sounds ON OFF press and hold the button for 3 seconds Signal ie cards le ey Somra Laekflinlech Canbro idepending on model Start 7 Pause Posse i Aad a Garren Add a Garmant idepending on model appearance will vary and not all features on all models Cycle Signal Use the Signal pad to change the volume of the end of cycle signal Lock Controls or Lock depending on model You can lock the controls to prevent any selections from being made Or you can lock or unlock the controls after you have started a cycle Children cannot accidentally start the washer by touching buttons with this option selected To lock the washer press and hold the Lock Controls or Lock button for 3 seconds Start Pause Add A Garment Press to start a wash cycle If the washer is running pressing it once will pause the washer and unlock the door It will take a few seconds for the door to unlock after pressing Pause
22. ing on selected options To quickly rinse and spin out any items at any time To achieve a Drain Spin deselect the Extra Rinse option To quickly drain and spin out any items at any time To achieve a Rinse Spin select the Extra Rinse option Use for cleaning the basket of residue and odor Recommended use of at least once per month NOTE Never load laundry while using Basket Clean The laundry may become damaged See the Care and Cleaning section The Add Steam option on some models can be used with these cycles Control settings appearance will vary appearance will vary appearance will vary Add Steam on some models Add Steam adds steam into the washer to assist with loosening stains on the Whites Colors Normal Towels Sheets Active Wear or Power Clean depending on model Bulky Bedding or Sanitize cycles Soil Change the Soil level to increase or decrease the wash time to remove different amounts of soil Temp Adjust to select the proper main water temperature for the wash cycle The PreSoagk and PreWash rinse water is always cold to help reduce energy usage and reduce setting of stains and wrinkles Follow the fabric manufacturer s care label when selecting the wash temperature Spin Changing the Spin speed changes the final spin speed of the cycles Always follow the garment manufacturer s care label when changing the Spin speed My Cycle on some models To save a f
23. ke sure to have the correct amount of softener or bleach Moke sure softener and bleach cap for dispenser are seated or they will not work Laundry detergent packets should not be used in the dispenser They should only be added directly to the wash basket following the manufacturer s directions e This is normal Drain sump is detecting an undesired water fill level from a potential open faucet Shut off water valve and inspect water valve for blockage 29 GE Washer Warr anty For customers in the United States All warranty service provided byc our Factory Service Centers or an authorized Customer Care technician To schedule service i g on line visit us at GEAppliances com or call 800 GE CARES sir sla E R 800 432 2737 Please have serial number and model number Gee Eneee montan available when calling for service service under the warranty Staple your receipt here For The Period Of We Will Replace One Year Any part of the washer which fails due to a defect in materials or workmanship During this From the date of the limited one year warranty GE will also provide free of charge all labor and related service onginal purchase costs to replace the defective part What Is Not Covered in the United States m Service trips to your home to teach you how to use Damage to the product caused by accident fire the product floods or acts of God m improper installation delivery or maintenance m Incide
24. label when laundering Preparing Clothes To avoid snags during washing Follow these steps to maximize garment care Close garment zippers snaps buttons and hooks Mend seams hems tears Empty all tems from pockets Remove nonwoshable garment accessones such as omaments and nonwashoble trim materials E 70 avoid tongling tie strings draw ties and belt like materials E Brush away surface dirt and lint treat spots and stains E Promptly wash wet or stained garments to maximize results m Mix garments using recommended maximum load sizes on page 13 E Use nylon mesh garment bags to wash small items E Wash multiple garments at one time for best results Fabric Care Labels Below are fabric care label symbols that affect the clothing you will be laundering WASH LABELS we U O U A Box cycle Nonmal Permanent Press Gentle Do mot wash kis resistant Hand wash dekas eee OO temper ature a Warm Cold cool 50 C 120 F 40 C 105 F 30 C 85 F BLEACH LABELS Bleach AN A N gt symb ols Any bleach Only non chlorine bleach Do not bleach when needed when needed DETERGENT LABELS _ Use only HE High Efficiency detergent 12 GEAppliances com Sorting Wash Loads Colors Soil Fabric Lint Whites Heavy Delicates Lint Producers Lights Normal Easy Care Lint Collectors Darks Light Sturdy Cottons E Combine large and small items in a load Load large items first Large item
25. lose the dispenser drawer Closing the drawer too quickly could result in early dispensing of the bleach fabric softener or detergent The Prewash Compartment on some models E Only use the Prewash Compartment if you are selecting the Prewash or Presoak cycle for heavily soiled clothes Add measured detergent or prewash additive to the back left prewash compartment of the dispenser drawer E Detergent or prewash additive Is flushed from the dispenser in the prewash or Presoak cycle if selected The Detergent Compartment m High efficiency detergent is required for this washer Use the detergent manufacturer s recommended amount E Add measured detergent to the front left detergent compartment of the dispenser drawer E Detergent is flushed from the dispenser at the beginning of the wash cycle Either powdered or liquid detergent can be used You may see water in the dispenser drawer at the end of the cycle This is a result of the flushing siphoning action and is part of the normal operation of the washer NOTE Liquid detergent will drain into the washer drum as it is added m Detergent usage may need to be adjusted for water temperature water hardness size and soil level of the load Avoid using too much detergent in your washer as it can lead to over sudsing and detergent residue being left on the clothes E Detergent usage may need to be adjusted for water temperature water hardness size and sail level
26. ly on the floor CJ The shipping support hardware is removed and saved O The drain hose is properly tied up O There are no leaks at the faucet drain line or washer Run the washer through a complete cycle Check for water leaks and proper operation 14 If your washer does not operate please review the Before You Call For Service section before calling for service 15 Place these instructions in a location near the washer for future reference REPLACEMENT PARTS lf replacement parts are needed for your washer they can be ordered in the United States by visiting our Web site at GEAppliances com or by calling 800 GE CARES In Canada call 800 661 1616 Before you call for service GEAppliances com Truth or myth Below is a list of truths and myths to help you better understand your frontload washer Truth or Myth Answer Explanation Since frontload washers do not require the tub to fill with water significantly less water is required to thoroughly wash and nnse each load Except for certain cycles like Delicates Handwash and Basket Clean that use more water you will not see a visible water line on the door glass There is not enough water to properly wash my clothes 3 Occasionally the washer may need to add more time to the cycle This is mainly due to automatic load redistributions to better balance the load and reduce vibration It is normal operation for the washer to add time to the cycle to re
27. more HYDROGEN GAS IS EXPLOSIVE If the hot water system has not been used for such a period before using a washing machine turn on all hot water faucets and let the water flow from each for several minutes This will release any accumulated hydrogen gas As the gas is flammable DO NOT smoke or use an open flame during this time E DO NOT allow children to play on or in this appliance Close supervision of children is necessary when this appliance ts used near children Before the washer is removed from service or discarded remove the door or lid Failure to follow these instructions may result in death or injury to persons E DO NOT reach into the appliance if the tub or agitator is moving to prevent accidental entanglement E DO NOT install or store this appliance where it will be exposed to the weather E DO NOT tamper with controls repair or replace any part of this appliance or attempt any servicing unless specifically recommended in the user maintenance instructions or in published user repair instructions that you understand and have the skills to carry out E Keep the area around your appliance clean and dry to reduce the possibility of slipping E DO NOT operate this appliance if it is damaged malfunctioning partially disassembled or has missing or broken parts including a damaged cord or plug E Unplug the appliance or turn off the circuit breaker before servicing Pressing the Power button DOES NOT disconnect power E See Elect
28. nd make sure washer is not sitting on it Check household plumbing You may need to call a plumber e Ensure there is an air gap between hose and drain Check to see if gasket is seated and not tom Objects left in pockets may cause damage to the washer nails screws pens pencils e Water may drip from the door when the door is opened This is a normal operation e Carefully wipe off rubber door seal Sometimes dirt or clothing Is left in this seal and can cause a small leak e if this area is wet you have oversudsing condition Use less detergent Make sure hose connections are tight at washer and faucets and make sure end of drain hose ts correctly inserted in and secured to drain facility Check household plumbing You may need to call a plumber e Powder soap may cause clogs inside the dispenser and cause water to leak out the front of the dispenser Remove drawer and clean both drawer and inside of dispenser box Please refer to Cleaning the Washer section Use only HE and correct amount of detergent If new installation check for crack on inside of dispenser box Redistnbute clothes and run drain amp spin or rinse amp spin e Increase load size if washing small load containing heavy and light items e The machine will slow the spin speed down to 410 rpm if it has a hard time balancing the load This speed is normal See page 15 on how to clean the Pump Filter e The dry weight of the loa
29. ntal or consequential damage caused by m Failure of the product if it is abused misused or used for Possible defects with this appliance other than the intended purpose or used commercially E Defects or damage due to operation in freezing m Replacement of house fuses or resetting of circuit temperatures breakers Damage after delivery m Products which ore not defective or broken or which E Product not accessible to provide required service are working as described in the Owner s Manual EXCLUSION OF IMPLIED WARRANTIES Your sole and exclusive remedy is product repair as provided in this Limited Worranty Any implied warranties including the implied warranties of merchantability or fitness for a particular purpose are limited to one year or the shortest period allowed by law This warranty is extended to the original purchaser and any succeeding owner for products purchased for home use within the USA If the product is located in an area where service by a GE Authorized Servicer is not available you may be responsible for a trip charge or you may be required to bring the product to an Authorized GE Service location for service In Alaska the warranty excludes the cost of shipping or service calls to your home Some states do not allow the exclusion or limitation of incidental or consequential damages This warranty gives you specific legal nghts and you may also have other rights which vary trom state to state To know what your le
30. of the load Avoid using too much detergent in your washer as it can lead to oversudsing and detergent residue being left on the clothes E Using more detergent than the recommended quantity can couse residue buildup on your washer On models with a removable detergent cup E Powder Detergent Remove the liquid detergent cup and place it ina safe location outside of the washer Follow the detergent manufacturers instructions when measuring the amount of powder to use On models with a selection insert The detergent selection insert must be placed in the detergent compartment in a specific position according to what type of detergent you are using m Powder Detergent Remove the detergent selection insert and place it in a safe location outside of the washer E Liquid Detergent You will need to adjust the insert according to the type of Liquid Detergent you are using The Icons on the side of the detergent compartment must line up on the center when the insert is in position E Liquid Detergent Locate the concentration of your detergent on the bottle Do not fill above the Max Fill line in the detergent cup for your detergent concentration type NOTE Not all models have the 2x and 3x detergent settings Some have only regular HE detergent settings You must reduce the amount of detergent for 2x or 3x detergent per bottle instructions Move the insert by pulling it up and replace it by sliding it down between either the
31. pen gently Add items close the door and press Start Pause to restart This is true for all frontload washers Remove all loose items from your clothes Frontload washers have a sump filter that needs to be cleaned periodically Items left in pockets can cause damage to the rubber door gasket 25 Problem Not draining Not spinning Not tumbling Leaking water Clothes too wet 26 Before you call for service Troubleshooting Tips Save time and money Review the charts on the following pages first and you may not need to call for Ny Service Possible Cause Load is out of balance Pump clogged Drain hose is kinked or improperly connected Household drain may be clogged Drain hose siphoning drain hose pushed too far down the drain Door gasket is damaged Check back left of washer for water Fill hoses or drain hose is improperly connected Household drain may be clogged Dispenser clogged Incorrect use of detergent Dispenser box cracked Load is out of balance Pump clogged Overloading Drain hose is kinked or improperly connected Household drain may be clogged Drain hose siphoning drain hose pushed too far down the drain What To Do e Redistribute clothes and run drain amp spin or rinse amp spin e Increase load size if washing small load containing heavy and light items See page 15 on how to clean the Pump Filter e Straighten drain hose a
32. r from the clothes and will help reduce dry time but may also increase the possibility of setting wrinkles on some fabrics NOTE When using My Cycle wash options cannot be modified after the cycle has been started NOTE If you change wash options with My Cycle before starting the cycle the My Cycle light will turn off and you will be returned to the base cycle Time Saver OS _ Delay Dela Wash OF Was depending on model Extra Rinse 11 Extra ee depending on model PreWash on some models Prewash is an extra wash before the main wash Use it for heavily soiled clothes or for clothes with a care label that recommends prewashing before washing Be sure to add liquid or powder high efficiency detergent or the proper wash additive to the prewash dispenser Time Saver on some models Use this option to reduce the overall wash cycle by at least 20 without sacrificing wash performance This feature is available on all cycles except Basket Clean Sanitize Rinse Spin and Quick Wash This option will modify the wash cycle slightly raising the wash temperature and using more water to deliver equal wash performance as the basic cycle All other features such as Extra Rinse Add Steam etc con be used with Time Saver but may adjust the total wash time Delay Wash You can delay the start of a wash cycle for up to 24 hours Press the Delay Wash button to choose the amount
33. r Mobile Homes ANSI A119 1 and National Mobile Home Construction and Safety Standards Act of 1974 PL93 383 Installation Instructions WATER SUPPLY REQUIREMENTS Hot and cold water faucets MUST be installed within 42 inches 107 cm of your washers water inlet The faucets MUST be 3 4 1 9 cm garden hose type so inlet hoses can be connected Water pressure MUST be between 10 and 120 pounds per square inch Your water department can advise you of your water pressure The hot water temperature should be set to deliver water at 120 to 140 F 48 60 C 2 DRAIN REQUIREMENTS 1 Drain capable of eliminating 17 gals 64 3 U per minute 2 Astandpipe diameter of 1 1 4 3 18 cm minimum 3 The standpipe height above the floor should be Minimum height 24 61 cm Maximum height 96 244 cm NOTE The drain hose attached to the washer can reach a 58 147 cm high standpipe For a higher standpipe contact an authorized parts distnbutor Installation Instructions INSTALLING THE WASHER 1 Run some water from the hot and cold faucets to flush the water lines and remove particles that might clog up the inlet hoses and water valve Screens 2 Obtain inlet hoses locally 3 Ensure there is a rubber washer in the hoses Reinstall the rubber washer into the hose fitting if it has fallen out during shipment Carefully connect an inlet hose to the outside H outlet of the water valve Tighten by hand then
34. r down to ensure the washer is resting solid Turn the lock nuts on each leg up towards the base of the washer and snug with a wrench NOTE Keep the leg extension at a minimum to prevent excessive vibration The farther out the legs are extended the more the washer will vibrate If the floor is not level or is damaged you may have to extend the rear leveling legs Installation Instructions INSTALLING THE WASHER cont 10 Turn on the power at the circuit breaker fuse box 8 Attach the U shaped hose quide to the end of 11 Read the rest of this Owner s Manual It contains the drain hose Place the hose in a laundry tub or standpipe and secure it with the cable tie provided in the enclosure package NOTE Placing the drain hose too far down the drain pipe con couse a siphoning action No more than 7 inches of hose should be in the drain pipe There must be an air gap around the drain hose A snug fit con also cause a siphoning action Cable Tie we ra Coble Tie oo iai 9 Plug the power cord into a grounded outlet NOTE Check to be sure the power Is off at the circuit breaker fuse box before plugging the power cord into an outlet 24 valuable and helpful information that will save you time and money Before starting the washer check to make sure 0O Main power ts tumed on O The washer is plugged in O The water faucets are turned on 0O The unit is level and all four leveling legs are firm
35. r nght rear comer depending on model of the drawer cavity and press down firmly on the lock tab pulling out the drawer Lock tab is visible only after drawer has been pulled open E Remove the inserts from the bleach and fabric softener compartments and the detergent insert Rinse the inserts and the drawer with very warm water to remove traces of accumulated laundry products E To clean the drawer opening use a small brush to clean the recess Remove all residue from the upper and lower parts of the recess E Return inserts to the proper compartments Replace the dispenser drawer E To reduce buildup in the Dispenser Drawer area Use only HE High Efficiency F detergent Long Vacations Be sure the water supply is shut off at the faucets Drain all water from the hoses if the weather will be below freezing Moving and Storage Ask the service technician to remove water from drain pump and hoses Do not store the washer where it will be exposed to the weather When moving the washer the tub should be kept stationary by reinstalling the shipping bolts removed during installation See Installation Instructions in this book If these parts are not available they can be ordered by visiting our Website at GEAppliances com or by calling 800 GE CARES In Canada call 800 561 3344 16 Notes GEAppliances com 17 Installation Instructions Washer If you have any questions call 800 GE CARES 800 432 2737 or visit
36. rear or front detergent compartment molded rails as desired for liquid detergent Remove for powder detergent Liquid detergent may seep under the insert pror to the start of the cycle This is normal and will not affect the wash performance GEAppliances com On some models The Liquid Bleach Compartment IMPORTANT The bleach compartment position varies by model Be sure to identify the correct compartment for bleach before using if desired measure out the recommended amount of liquid bleach not to exceed 1 3 cup 80 ml and pour into the right compartment labeled LIQUID BLEACH The Fabric Softener Compartment IMPORTANT The fabric softener compartment position varies by model Be sure to identify the correct compartment for fabric softener before using if desired pour the recommended amount of liquid fabric softener into the compartment labeled FABRIC SOFTENER Use only liquid fabric softener in the dispenser Do not exceed the maximum fill line Qverfilling can cause early dispensing of the bleach which could result in damaged clothes NOTE Do not use powdered bleach in the dispenser Dilute with water to the maximum fill line Do not exceed the maximum fill line Qverfilling can cause early dispensing of the fabric softener which could stain clothes NOTE Do not pour fabric softener directly on the wash load 11 Loading and using the washer Always follow fabric manufacturer s care
37. rical Requirements located in the Installation Instructions for grounding instructions SAVE THESE INSTRUCTIONS GEAppliances com PROPER INSTALLATION This washer must be properly installed and located in accordance with the Installation Instructions before it is used lf you did not receive an Installation Instructions you can receive one by visiting GEAppliances com or by calling 800 GE CARES 800 432 2737 In Canada visit www geappliances ca or call 800 561 3344 E Ensure that the hot water hose is connected to the H Parts and Accessories internal red screened valve and the cold water hose is connected to the C internal blue screened valve Order on line at GEApplianceparts com today 24 hours a day or by phone at 800 626 2002 dunng normal business E install or store where it will not be exposed to hours In Canada call 600 661 1616 temperatures below freezing or exposed to the weather which could couse permanent damage and invalidate the Pee oy warranty PM14X10002 4 ft Rubber Water Supply Hoses E Properly ground washer to conform with all OF goveming codes and ordinances Follow details PM14x10005 4ft Braided Metal Water Supply Hoses in Installation Instructions WX10X10011 Tide Washing Machine Cleaner E This washer does not include water supply hoses PM7X1 Washer Floor Tray GE strongly recommends the use of factory specified parts A list of factory hoses available for purchase are listed
38. s should not be more than half the total wash load Pillows and comforters should not be mixed with other items This may cause an out of balance load Sort dark colored clothes from light colored clothes to prevent dye transfer This is a high efficiency washer so it uses less water making dye transfer more common AWARNING s Fire Hazard Never place items in the washer that are dampened with gasoline or other flammable liquids No washer can completely remove oil Do not dry anything that has ever had any type of oil on it lincluding cooking oils Doing so can result in death explosion or Tire TN Loading the Washer mG The wash drum may be fully loaded with loosely To add items after the washer has started press Start AN i added items Do not wash garments containing Pause and wait until the door is unlatched The washer flammable materials waxes cleaning fluids etc may take up to 30 seconds to unlock the door after pressing Start Pause depending on the machine conditions Do not try to force the door open when it is locked After the door unlocks open gently Add items f close the door and press Start Pause to restart Loading Examples SPEED WASH WORKWEAR LINENS MIXED LOAD DELICATES 2 4 GARMENTS 4 Jeans 2 Bath Sheets 4 Pillowcases T Bras 2 Casual Wear iy l l Work Shirts 5 Work Wear Shirts 10 Bath Sar 2 Hand Towels 7 Panties l 12 Washcloths Flat Sheets 1 Pair Casual Wear 5 Work Wear Pants pasir
39. ssing Power does not disconnect the appliance from the power supply Wash Cycles The wash cycles are optimized for specific types of wash loads The chart below will help you match the wash setting with the loads Colors Normals Whites Bulky Bedding Active Wear lon some models Power Clean lon some models Sanitize on some models Towels Sheets on some models Delicates Hand Wash Speed Wash or uick Wash Rinse amp Spin lon some models Drain Spin on some models Basket Clean For heavily to lightly soiled colorfast cottons household linens work and play clothes For heavily to lightly soiled white laundry work and play clothes For large items such as comforters blankets small rugs and similar bulky tems For active sports exercise and some casual wear clothes Fabrics include modern technology finishes and fibers such as spandex stretch and micro fibers For heavily soiled items which require extra cleaning power For increased water temperature which will sanitize and kill more than 99 9 of many common bactena found in home laundry For best results select the extra heavy soil setting when using the Sanitize cycle For items such as towels sheets pillowcases and dish rags For items labeled hand washable with light soils Provides gentle tumbling and soak during wash and rinse For lightly soiled items that are needed in a hurry Cycle time is approximately 30 minutes depend
40. tions When this happens the estimated time Is Increased causing time left to increase or jump Horizontal washers do not require the tub to fill with water like top load washers See page 15 on how to clean the Pump Filter Front load washers start up differently than top load washers and it takes 30 seconds to check the system The door will lock and unlock Simply open and close the door firmly then press Start ff Before you call for service Problem Water does not enter washer or enters slowly Wrinkling Grayed or yellowed clothes Colored spots Woter temperature is incorrect Slight variation in metallic color Bad odor inside your Washer 28 Possible Cause Automatic self system checks Water supply is turned off Water valve screens are stopped up inlet hose screen washers are stopped up Improper sorting Overloading Incorrect wash cycle Repeated washing in water that is too hot Not enough detergent Not using HE high efficiency detergent Hard water Water is not hot enough Detergent is not dissolving Dye transfer Incorrect use of fabric softener Dye transfer Water supply is improperly connected House water heater is not set properly This is normal Washer unused for a long time not using recommended quality of HE detergent or used too much detergent What To Do e After Start is pressed the washer does several system checks W
41. type receptacle Washer must be electrically grounded in accordance with local codes and ordinances or in the absence of local codes in accordance with the NATIONAL ELECTRICAL CODE ANSI NFPA NO 70 latest edition Check with a licensed electrician if you are not sure that the washer is properly grounded fl GROUNDING INSTRUCTIONS This appliance must be grounded In the event of malfunction or breakdown grounding will reduce the risk of electric shock by providing a path of least resistance for electric current This appliance is equipped with a cord having an equipment grounding conductor and a grounding plug The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances Improper connection of the equipment 44 WARNING grounding conductor con result in a risk of electrical shock Check with a qualified electrician or service representative or personnel if you are in doubt as to whether the appliance is properly grounded DO NOT modify the plug on the power supply cord If it will not fit the outlet have a proper outlet installed by a qualified electrician If required by local codes an external 18 gauge or larger copper ground wire not provided may be added Attach to washer cabinet with a 8 18 x 44 sheet metal screw available at any hardware store to rear of washer Mobile Home Installation Installation must conform to Standard fo
42. undry your way 49 90521 1 04 14 GE IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING This ts the safety alert symbol This symbol alerts you to potential hazards that can kill you or hurt you and others All safety messages will follow the safety alert symbol and the word DANGER WARNING or CAUTION These words are defined as PONS lela indicates a hazardous situation which if not avoided will result in death or serious injury PO ast te indicates a hazardous situation which if not avoided could result in death or serious injury rier legate me indicates a hazardous situation which if not avoided could result in minor or moderate injury IMPORTANT SAFETY INSTRUCTIONS AWARNING To reduce the risk of death fire explosion electric shock or injury to persons when using your appliance follow basic precautions including the following E Read all instructions before using the appliance E DO NOT wash or dry articles that have been previously cleaned in washed in soaked in or spotted with gasoline dry cleaning solvents or other flammable or explosive substances as they give off vapors that could ignite or explode E DO NOT add gasoline dry cleaning solvents or other flammable or explosive substances to the wash water These substances give off vapors that could ignite or explode E Under certain conditions hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or
43. ve your hands and the gasket will return to the operating position GEAppliances com Cleaning the Pump Filter Due to the nature of the front load washer It is sometimes possible for small articles to pass to the pump The washer has a filter to capture lost items so they are not dumped to the drain To retrieve lost items clean out the pump filter 1 Using a small flathead screwdriver or coin open the access door 2 Place a shallow pan or dish under the pump access door and towels on the floor in front of the washer to protect the floor It is normal to catch about a quart of water when the filter is removed NOTE If there is water in the basket when the pump filter is cleaned it will drain out and a larger pan or dish may be necessary 3 Pull down the pour spout 4 Tur the pump filter counterclockwise and remove the filter slowly controlling the flow of the draining water 5 Clean the debris from the filter 6 Replace the filter and turn clockwise Tighten securely 7 Flip up the pour spout 8 Close the access door by hooking the bottom tabs first then rotating the access door shut 15 Care and Cleaning Dispenser Drawer Area Tab on back right or left depending Detergent and fabric softener may build up in the dispenser drawer Residue should be on model removed once or twice a month Remove the drawer by first pulling it out until It stops Then reach back into the left o
44. y Control settings Ext Tumble Volume Stain Removal Guide lon some models The Stain Removal Guide is pre programmed with the ideal wash and rinse settings to tackle five common stains grass wine blood tomato and dirt To use this feature select the desired wash cycle and then press the Stain Removal Guide button until the stain you want to remove Is highlighted Once selected press the Start button to start the cycle PreSoak on some models For soaking your garments prior to the PreWash if selected and or wash cycle This option begins with a brief tumble and then proceeds to soak the clothes with cold water for a specified period of time Once complete the cycle will begin automatically Extended Tumble on some models Freshly tumbles your garments periodically for up to 8 hours after the wash cycle is complete to lessen the setting of wrinkles and creases when you are not able to move clothing to the dryer right away At the end of the cycle the display will scroll END and after ten minutes the Extended Tumble will begin It can be stopped at any time by pressing the Power button Volume This button has two functions E To change the loudness of the end of cycle signal press the button as many times as needed to reach the desired volume There are four sound levels including OFF For some stains a prewash will be selected automatically Be sure to add liquid or powder h

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