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Hewlett Packard Enterprise ProLiant DL160 G9

1. Component identification 16 Operations Power up the server 1 Connect each power cord to the server Connect each power cord to the power source Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Power down the server Before powering down the server for any upgrade or maintenance procedures perform a backup of critical server data and programs N WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC DC power is removed We IMPORTANT When the server is in standby mode auxiliary power is still being provided to the system To power down the server use one of the following methods Press and release the Power On Standby button This method initiates a controlled shutdown of applications and the OS before the server enters standby mode Press and hold the Power On Standby button for more than 4 seconds to force the server to enter standby mode This method forces the server to enter standby mode without properly exiting applications and the OS If an application stops responding you can use this method to force a shutdown Use a
2. 4 414 02000020 00000201 nennen trennen enne nnns 105 Updating firmware or System ROM sire Hu 106 Dl lE 107 SOMOS and TirmiwWale see 108 Operating System Versi n Support 108 Versiomconirol AS 108 HP operating systems and virtualization software support for ProLiant 109 HP Technology Service Portfolio 109 Change control and prodelivenaellligaliorfa ses qiero Re 109 ANE NENNT NR TNR E E E I E IE ET E E EE E ENE 110 Troubleshooting resources crede rate boda FR a per 110 111 Regulatory RENE UA ae See ee See REN Rant 113 Safety and regulatory 113 Belarus Kazakhstan Rossia merkingi PER RN namie pa n SPEM NIMM 113 Turkey RoHS material content eene enne 114 Ukraine RoHS material content declaration a e RP REIN HORE ad ERES 114 Warranty information cccccccccsccccsssececessseeeceeseseeceeseseeecesseeeeesseseeeeseeeeeeeesseeeescsseeeesesseeeeessnseeeesenieaeeeeeas 114 ciet 115 Preventing electrostatic dise Bees e cai Teen 115 Grounding methods to prevent electrostatic dischar
3. sse eene eene 20 Remove the access enn erre eene ren nennen 20 Install the ren MNMMMEMEEMMEEEEEEEMEMMMMMMMMM 21 Remove the PCI riser cage 21 Install the PCI riset EHE eater pcd tiia otio 23 ERA EPOR AMI EUER ARA MA EHE EIER 25 Optional installation services eren nennen 25 SNVIFONME E 25 Space and airflow requirements eene eene nnn 25 Temperature requirements s 26 POWEF 27 Electrical grounding requirements cosas REM Doi xi tap EDDA ROC FORD CURE p Rt 27 Server warnings and CHUTIGHS e LIN 27 UE 28 Identifying the contents of the server shipping ici Ra operi OR Re sup IRA RUN RUE 29 Installing hardware options ERN Fa leis 29 GEN PUR BRUN AMETE 29 Installing the rack rail hook and loop SIRO S
4. 55 20 Cabling 90 FlexibleLOM cabling Power supply cabling e 550 W non hotplug power supply cabling Item 24 pin power supply cable 16 power supply sideband signal cable Cabling 91 e 900 W hotplug power supply cabling Description 3 10 pin RPS connector Optical drive cabling e Optical drive cabling in the four bay LFF drive configuration Mem Description Drive power cable Optical drive cable Cabling 92 e Optical drive cabling in the eight bay SFF drive configuration to o o 35 0 Drive power cable Optical drive cable Front cabling I O cabling in LFF configuration Cabling 93 cabling in SFF configuration Cabling 94 Software and configuration utilities Server mode The software and configuration utilities presented in this section operate in online mode offline mode or in both modes Software or configuration utility Server mode HP iLO on page 95 Online and Offline Active Health System on page 96 Online and Offline HP RESTful support for HP on page 97 Online and Of
5. 57 d E 57 Memory subsystem architecture scitis onda gone n ORAE OUR AEn PM eive Gg Ha a CER 58 Singles dual and quad rank DIMMs 58 oo 59 ERN 59 General DIMM slot population guidelines bc vci on de etin da a EE Ru Y aoe i 61 Installing rrr p 62 diIe rlegeieieure EUNT 63 Secondary PCle x16 riser eene eene nennen 69 Flexiblel OM Option ES 70 Expansion board options go nie p De e seabed de ten IN RD dee E 73 Front USB SMEs m 75 Redundant power supply option 77 Dedicated iLO management module option se esses paier ERE EO P etx DX mU ess ERR IQ PROP GET 79 Enabling th dedicated iLO management module eter ite ha 81 HP Trusted Platform Module option 24242 4 4 4 0022 11 eene eene nennen enne nnns 81 Installing the Trusted Platform Module beard ioi PP Het REP RH HERUM 82 Retaining the recovery password 84 Enabling the Trusted Platform MOOulG iis ee PF FUORI ERREU
6. 99 Erase MM 99 Scripting Toolkit for Windows 100 HP Service Pack for Proliant ieee a teense 100 HP Smart Update Maagist acoso itid on DER inl tet cese Vicini pide ssp 100 HP UEFI System tesi dicere sioe dede rni de 101 Using HP UEFI 101 Flexible 101 Restoring and customizing configuration settings eee 102 Secure Boot das S vM Saer ETERS Nan 102 Embedded UEFI SHELL GR wun M dac t E AAA a EA SUR Re 103 103 for 103 Re entering the server serial number and product 103 dnd features 104 HP Smart 104 Automatic Server 104 VSB SUPPO M 104 Redundant ROM inrer nn 105 Keeping the system current GN A AME UNUM EIE 105 Access to HP Support
7. WARNING To reduce the risk of electric shock fire or damage to the equipment do not plug telephone or telecommunications connectors into RJ 45 connectors For a server using a non hot plug power supply 3 To prevent the accidental disconnection of the power cord when sliding the rack into and from the rack secure the power cord through the strain relief clip a If the clip is positioned too near the power cord that it blocks the power cord plug connection slide the clip backward b Connect the power cord to the server c Press the top part of the clip and then pull the clip open Setup 30 d Position the power cord inside the clip and then close the clip For a server using a hotplug power supply 4 To prevent accidental power cord disconnection when sliding the server in and out of the rack secure the power cord in the hook and loop strap attached to the power input module handle a Unwrap the hook and loop strap from the power input module handle Z CAUTION Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable Never bend power cords and server cables tight enough to cause a crease in the sheathing Setup 31 b Bend the plug end of the power cord in the position shown in the following image c Secure the power cord in the hook and loop strap as shown in the following image 5 Employ best practices to route and manage the power cords and
8. 350 Ay st FES HPS YEO SHEA FS CSR WA FED S HSE AA BIL CH BBO Bry st HPS HHE ke 390 ABE 72 u s SAA FIZ 591 0 HPS SLI o uj 20 4 HES ASE ZA MRO AA ASA SLC 2 Bray st SE 4 WA HHO Hoy HSS APS 18 az 4 25 SS HPS TE ESY FS PES Hgg 082 SSAA S s 25 3124 4 zx zx e 1g80l AA St USES AMIS ASAAMO SISHYAL SO 940 cap HP A AFO amp http www hp com go selfrepair amp Support and other resources 125 Acronyms and abbreviations ABEND abnormal end ACU Array Configuration Utility AMP Advanced Memory Protection API application program interface ASHRAE American Society of Heating Refrigerating and Air Conditioning Engineers ASR Automatic Server Recovery CAS column address strobe CSA Canadian Standards Association CSR Customer Self Repair DDR3 double data rate 3 DDR4 double data rate 4 DPC DIMMs per channel Acronyms and abbreviations 126 FAT file allocation table FBWC flash backed write cache HBA host bus adapter HP SIM HP Systems Insight Manager HP SSA HP Smart Storage Administrator HP SUM HP Smart Update Manager International Electrotechnical Commission iLO Integrated Lights Out IML Integrated Management Log ISO International Organization for Standard
9. Eightbay SFF drive model me The serial number iLO information pull tab is double sided The top side shows the server serial number and the customer asset tag label The reverse side shows the default account information and code linking to product documentation resources The serial number iLO information is printed on labels attached to the chassis Component identification 7 Front panel LEDs and buttons e Fourbay LFF drive model ooo 2 Hoc UID button LED Solid blue Activated Flashing blue e 1 Hz cycle per sec Remote management or firmware upgrade in progress e 4 Hz cycle per sec iLO manual reboot sequence initiated e 8Hz cycle per sec iLO manual reboot sequence in progress Off Deactivated Health LED Solid green Normal Flashing green 1 Hz cycle per sec iLO is rebooting Flashing amber System degraded Flashing red 1 Hz cycle per sec System critica NIC status LED Solid green Link to network Flashing green 1 Hz cycle per sec Network active Off 2 No network activity Power On Standby button Solid green System and system power LED Flashing green 1 Hz cycle per sec Performing power on sequence Solid amber System in standby Off No power present When all four LEDs described in this table flash simultaneously a power fault has occurred For more information see Power fault LEDs on page 10 If the health
10. 5 After performing the installation or maintenance procedure slide the server back into the rack and then press the server firmly into the rack to secure it in place Connect the peripheral cables Connect each power cord to the server Connect each power cord to the power source Remove the server from the rack Operations 19 WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails HP recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server is installed higher than chest level Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails To remove the server from HP Compag branded Telco or a third party rack 1 Power down the server on page 17 2 Extend the server on the rack rails until the server railrelease latches engage 3 Disconnect all peripheral cables from the server 4 Disconnect each power cord from the server 5 Remove the server from the rack For instructions on how to extend or remove the server
11. If removed install the expansion board Expansion board options on page 73 Install the access panel on page 21 10 Do one of the following o o Slide the server into the rack Install the server into the rack Installing the server into the rack on page 29 11 Power up the server on page 17 To configure the memory mode use HP UEFI System Utilities on page 101 Processor option The server supports single processor and dual processor operations For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs Gp gt gt WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION To avoid damage to the processor and system board only authorized personnel should attempt to replace or install the processor in this server CAUTION To prevent possible server malfunction and damage to the equipment multiprocessor configurations must contain processors with the same part number CAUTION To prevent possible server overheating always populate processor socket 2 with a processor and a heatsink or a processor socket cover and a heatsink blank IMPORTANT f installing a processor with a faster speed update the system ROM before installing the processor IMPORTANT Processor s
12. 1 Power down the server on page 17 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Doone ofthe following o Extend the server from the rack page 17 o Remove the server from the rack on page 19 4 Remove the access panel on page 20 Remove the PCI riser cage on page 21 Remove the baffle from the controller board meme 7 f you intend to use a cache module and a HP Smart Storage Battery install these options now Controller options on page 44 8 Install the storage controller Installing a storage controller on page 45 The H240 and P440 boards can only be installed in slot 2 Hardware options installation 41 9 Connect the common end of the Mini SAS cable to the controller option 10 Install the PCI riser cage on page 23 11 Route the Mini SAS cables alongside the system board and connect the connectors to the drive backplane o H240 Host Bus Adapter to the 4 LFF drive backplane arn Hardware options installation 42 P440 Smart Array Controller to the 4 LFF drive backplane Hardware options installation 43 P440 Smart Array Controller to the 8 SFF drive backplane m 12 Connect the rest of the drive cables required in this drive configuration F
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14. Integrated Management Log The IML records hundreds of events and stores them in an easy to view form The IML timestamps each event with 1 minute granularity You can view recorded events in the IML in several ways including the following From within HP SIM within HP UEFI System Utilities on page 101 e within the Embedded UFFI shell on page 103 From within operating system specitic IML viewers o For Windows IML Viewer o Forlinux IML Viewer Application e From within the 4 web interface e within HP Insight Diagnostics page 99 Software and configuration utilities 97 HP Insight Remote Support HP strongly recommends that you register your device for remote support to enable enhanced delivery of your HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support supplements your monitoring continuously to ensure maximum system availability by providing intelligent event diagnosis and automatic secure submission of hardware event notifications to HP which will initiate a fast and accurate resolution based on your product s service level Notifications can be sent to your authorized HP Channel Partner for onsite service if configured and available in your country For more information see HP Insight Remote Support and Insight Online Setup Guide for ProLiant Servers and BladeSystem c Class Enclosures on the HP website http www hp com go insightremotesup
15. http www hp com go hpsum documentation Software and configuration utilities 100 HP System Utilities The HP System Utilities is embedded the system ROM The UEFI System Utilities enable you to perform a wide range of configuration activities including e Configuring system devices and installed options Enabling and disabling system features Displaying system information e Selecting the primary boot controller e Configuring memory options e Selecting a language e Launching other pre boot environments such as the Embedded UFFI Shell and Intelligent Provisioning For more information on the HP UEFI System Utilities see the HP System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProliantUEFI docs Scan the QR code located the bottom of the screen to access mobile ready online help for the UEFI System Utilities and Shell For on screen help press Using HP UEFI System Utilities To use the System Utilities use the following keys Access System Utilities F9 during server POST Navigate menus Up and Down arrows Seed tom Access Help for a highlighted configuration FI option Scan the QR code on the screen to access online help for the UEFI System Utilities and Shell Default configuration settings are applied to the server at one of the following times e Upon the first system power up e After defaults
16. Advanced ECC can correct both single bit memory errors and 4 bit memory errors if all failed bits are on the same DRAM device on the DIMM Advanced ECC provides additional protection over Standard ECC because it is possible to correct certain memory errors that would otherwise be uncorrected and result in a server failure Using HP Advanced Memory Error Detection technology the server provides notification when a DIMM is degrading and has a higher probability of uncorrectable memory error Online Spare memory configuration Online spare memory provides protection against degraded DIMMs by reducing the likelihood of uncorrected memory errors This protection is available without any operating system support Online spare memory protection dedicates one rank of each memory channel for use as spare memory The remaining ranks are available for OS and application use If correctable memory errors occur at a rate higher than a specific threshold on any of the non spare ranks the server automatically copies the memory contents of the degraded rank to the online spare rank The server then deactivates the failing rank and automatically switches over to the online spare rank Hardware options installation 60 Mirrored memory configuration Mirroring provides protection against uncorrected memory errors that would otherwise result in server downtime Mirroring is performed at the channel level Channels 1 and 2 are used channel 3 is not populated
17. External USB functionality HP provides external USB support to enable local connection of USB devices for server administration configuration and diagnostic procedures For additional security external USB functionality can be disabled through USB options in System Utilities Redundant ROM support The server enables you to upgrade or configure the ROM safely with redundant ROM support The server has a single ROM that acts as two separate ROM images In the standard implementation one side of the ROM contains the current ROM program version while the other side of the ROM contains a backup version NOTE The server ships with the same version programmed on each side of the ROM Safety and security benefits When yov flash the system ROM the flashing mechanism writes over the backup ROM and saves the current ROM as a backup enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted for any reason This feature protects the existing ROM version even if you experience a power failure while flashing the ROM Keeping the system current Access to HP Support Materials Access to some updates for HP Proliant Servers may require product entitlement when accessed through the HP Support Center support portal HP recommends that you have an HP Passport set up with relevant entitlements For more information see the HP website http h20564 www2 hp com portal site hpsc public kb docDisplay docld c
18. Install the access panel on page 21 4 Install the server into the rack Installing the server into the rack on page 29 Operations 23 5 Power up the server on page 17 Operations 24 Setup Optional installation services Delivered by experienced certified engineers HP Care Pack services help you keep your servers up and running with support packages tailored specifically for HP ProLiant systems HP Care Packs let you integrate both hardware and software support into a single package A number of service level options are available to meet your needs HP Care Pack Services offer upgraded service levels to expand your standard product warranty with easy to buy easy to use support packages that help you make the most of your server investments Some of the Care Pack services are e Hardware support 6 Callto Repair 4 Hour 24x7 Same Day o 4 Hour Same Business Day Software support o Microsoft o Linux o Proliant Essentials HP SIM and RDP o VMware e Integrated hardware and software support o Critical Service o Proactive 24 o Support Plus o Support Plus 24 e Startup and implementation services for both hardware and software For more information on HP Care Pack Services see the HP website http www hp com services carepack Optimum environment When installing the server in a rack select a location that meets the environmental standards described in this section Space
19. Software and configuration utilities 99 e You want to install a new operating system on a server with an existing operating system e You encounter an error when completing the steps of a factory installed operating system installation To access the Erase Utility click the Perform Maintenance icon from the Intelligent Provisioning home screen and then select Erase For more information about the Erase Utility see the HP Intelligent Provisioning User Guide on the HP website http www hp com go intelligentprovisioning docs Scripting Toolkit for Windows and Linux The Scripting Toolkit for Windows and Linux is a server deployment product that delivers an unattended automated installation for high volume server deployments The Scripting Toolkit is designed to support Proliant BL ML DL and SL servers The toolkit includes a modular set of utilities and important documentation that describes how to apply these tools to build an automated server deployment process The Scripting Toolkit provides a flexible way to create standard server configuration scripts These scripts are used to automate many of the manual steps in the server configuration process This automated server configuration process cuts time from each deployment making it possible to scale rapid high volume server deployments For more information and to download the Scripting Toolkit see the HP website http www hp com go ProLiant STK HP Service Pack for
20. wait for 30 seconds and then check the amber LED before unplugging the cable from the cache module If the amber LED flashes after 30 seconds do not remove the cable from the cache module The cache module is backing up data Data will be lost if the cable is detached when the amber LED is still flashing Installing a storage controller HP requires installation of the H240 and P440 cards in the low profile slot 2 of the primary PCI riser cage because the current P440 H240 cable solution supports only slot 2 The P441 and H241 cards can installed in slot 1 2 or 3 For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs Ur IMPORTANT For additional installation and configuration information see the documentation that ships with the option To install the component 1 Power down the server page 17 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Doone ofthe following o Extend the server from the rack on page 17 o Remove the server from the rack on page 19 4 Remove the access panel on page 20 Remove the PCI riser cage on page 21 Hardware options installation 45 6 Remove the baffle from the controller board 0 02 lo 2 2 2 0 eee Sys m AP UU UU a 3 u 4 uw
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22. C to 60 C 22 F to 140 F Relative humidity noncondensing Operating Minimum to be the higher more moisture of 12 C 10 4 F dew point or 8 relative humidity Maximum to be 24 C 75 2 F dew point or 90 relative humidity Nonoperating 5 to 95 38 7 C 101 7 F maximum wet bulb temperature All temperature ratings shown are for sea level An altitude derating of 1 0 C per 304 8 m 1 8 F per 1000 ft to 3048 m 10 000 ft is applicable No direct sunlight allowed Maximum rate of change is 20 C per hour 36 F per hour The upper limit and rate of change might be limited by the type and number of options installed For certain approved hardware configurations the supported system inlet temperature range is extended 5 10 C 41 F to 50 F and 35 C to 40 C 95 F to 104 F at sea level with an altitude derating of 1 0 C per every 175 m 1 8 F per every 574 ft above 900 m 2953 ft to a maximum of 3048 m 10 000 ft e 40 C to 45 C 104 F to 113 F at sea level with an altitude derating of 1 0 C per every 125 m 1 8 F per every 410 ft above 900 m 2953 ft to a maximum of 3048 m 10 000 fi The approved hardware configurations for this system are listed on the HP website http www hp com servers ASHRAE Mechanical specifications 4 29 cm 1 69 in Depth for models with LFF drive cage 60 76 23 92 in Depth for models with SFF drive cage 60 76 cm 23 92 in dh o ue
23. For example 0238 02 for 2002 and 38 for the week of September 9 Turkey RoHS material content declaration T rkiye Cumhuriyeti EEE Y netmeligine Uygundur Ukraine RoHS material content declaration 3 2008 1057 Warranty information HP ProLiant and X86 Servers and Options http www hp com support ProLiantServers Warranties HP Enterprise Servers http www hp com support EnterpriseServers Warranties HP Storage Products http www hp com support Storage Warranties HP Networking Products http www hp com support Networking Warranties Regulatory information 114 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in
24. For system software and firmware updates use one of the following sources Download the SPP HP Service Pack for ProLiant page 100 from the HP Service Pack for ProLiant download page http www hp com go spp e Download individual drivers firmware or other systems software components from the server product page in the HP Support Center http www hp com go hpsc Operating System Version Support For information about specific versions of a supported operating system refer to the operating system support matrix http www hp com go supportos Version control The VCRM and are web enabled Insight Management Agents tools that HP SIM uses to schedule software update tasks to the entire enterprise VCRM manages the repository for SPP Administrators can view the SPP contents or configure VCRM to automatically update the repository with internet downloads of the latest software and firmware from HP e compares installed software versions on the node with updates available in managed repository Administrators configure VCA to point to a repository managed by VCRM For more information about version control tools see the HP Systems Insight Manager User Guide the HP Version Control Agent User Guide and the HP Version Control Repository Manager User Guide on the HP website http www hp com go enterprise docs 1 Select HP Insight Management from the available options in Products and Solutio
25. LFF hot plug or non hot plug drives and up to eight SFF hot plug drives The embedded storage controller supports SATA drive installation Hardware options installation 36 iy IMPORTANT The boot order settings firmware versions and any additional HP software including the HP Smart Array SAS license key are stored in the system board Transfer this information to the new system board to ensure normal server operation when the system board is replaced Install an integrated HP Smart Array controller option SAS functionality is enabled automatically in the controller board For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs Drive installation guidelines When adding drives to the server observe the following general guidelines system automatically sets all device numbers Populate drive bays based on the drive numbering sequence Start from the drive bay with the lowest device number Drive numbering on page 14 e drives grouped into the same drive array must meet the following criteria o They must be either all SAS or all SATA o They must be either all hard drives or all solid state drives o For the most efficient use of drive space the drives must have approximately the same capacity Each configuration utility treats every physical drive in an array as if it has the same capacity as
26. Module option 81 HP website 118 humidity 116 identifying the server shipping carton contents 29 iLO connector 7 10 Insight Diagnostics 99 105 installation services 25 29 installing hardware 29 36 Integrated Lights Out iLO 95 97 Integrated Management Log IML 97 Intelligent Provisioning 95 98 99 101 L LED health 8 10 LED system power 8 11 LEDs front panel 8 LEDs 8 11 LEDs power supply 10 LEDs unit identification UID 8 legacy USB support 104 lockstep memory 61 62 M maintenance guidelines 105 mechanical specifications 116 memory configurations 60 memory dump 14 memory subsystem architecture 58 memory Advanced ECC 60 memory configuration requirements 62 memory configuring 59 60 61 memory lockstep 61 62 memory online spare 60 microSD card slot 12 Mini SAS cabling 40 85 N NIC connectors 7 10 NMI functionality 14 NMI header 12 14 non hot plug drives installing 37 notification actions 109 O online spare memory 60 62 online spare population guidelines 60 62 operating environment recommended 25 operating system crash 14 104 operating system installation 109 operating systems supported 99 108 109 optical drive 50 optical drive cabling 92 optimum environment 25 options installation 29 36 P PCI riser board slot definitions 11 PCI riser cage installing 23 PCI riser cage removing 21 POST error messages 110 power calculator 27 117 power distr
27. ProLiant SPP is a comprehensive systems software drivers and firmware solution delivered as a single package with major server releases This solution uses HP SUM as the deployment tool and is tested on all supported HP ProLiant servers including HP ProLiant Gen8 and later servers SPP can be used in an online mode on a Windows or Linux hosted operating system or in an offline mode where the server is booted to an operating system included on the ISO file so that the server can be updated automatically with no user interaction or updated in interactive mode For more information or to download SPP see one of the following pages on the HP website e Service Pack for ProLiant download page http www hp com go spp e Smart Update Server Firmware and Driver Updates page http www hp com go SmartUpdate HP Smart Update Manager HP SUM is a product used to install and update firmware drivers and systems software on HP ProLiant servers HP SUM provides a GUI and a command line scriptable interface for deployment of systems software for single or one to many HP ProLiant servers and network based targets such as iLOs OAs and VC Ethernet and Fibre Channel modules For more information about HP SUM see the product page on the HP website http www hp com go hpsum To download HP SUM see the HP website http www hp com go hpsum download To access the HP Smart Update Manager User Guide see the HP SUM Information Library
28. Rb enge vex a Cora ui EDU NE Pu nd RA va 33 Installing the operating SUSIB decer HUGE FI boe Od RABAT 34 Powering on and selecting boot options Boot Mode 34 Registering the ING 35 ee 36 CPI 36 Security bezel Option 36 ien 36 Contents 3 Drive installation eoi iu E aes Pri Has oi UHR vende a eU CR 37 Installing 37 Installing a hot plug 39 b Tero ed pole To AT RES EE IE E TT 40 Mini SAS cable options eter e tren Feller Re Ae a 40 Controll amp rGplOs sro ode ceteri eroe O E iode S reser 44 Installing 45 Installing an module and an HP Smart Storage Battery 2 47 Optical drive Ophion sirsie reret rta eg ese etes EO fee rr 50 Red ndant fan o GEI 53 population cuis 54 Installing a hot swap 6 54
29. before touching them To install the component 1 2 Power down the server on page 17 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 17 o Remove the server from the rack on page 19 Remove the access panel on page 20 Remove the PCI riser cage on page 21 If an expansion board is installed in slot 3 remove the board before installing the TPM Hardware options installation 82 Z CAUTION Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data 7 Install the TPM board Press down on the connector to seat the board System board components on page 12 8 Install the TPM security rivet by pressing the rivet firmly into the system board 9 Install the PCI riser cage on page 23 10 Install the access panel on page 21 11 Install the server into the rack Installing the server into the rack on page 29 12 Power up the server on page 17 Hardware options installation 83 Retaining the recovery key password The recovery key password is generated during BitLocker setup and can be saved and printed after BitLocker is
30. chest level Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Z CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause ESD Press the Power On Standby button The server powers down and enters standby mode The system power LED changes from green to amber Power is still applied to the server Disconnect all peripheral cables and power cords from the rear panel Power down the server on page 17 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 17 o Remove the server from the rack on page 19 Remove the access panel on page 20 To determine which fan blanks need to be removed to install the additional fans see Fan population guidelines on page 54 Hardware options installation 55 8 Remove the fan blank LL Z CAUTION The fan does not have a fan guard Special attention is needed when removing or installing the fan to prevent finger injury 9 Install the fan 10 Connect the fan cable to the system board System board components
31. cliente Per abbreviare i tempi di riparazione e garantire una maggiore flessibilita nella sostituzione di parti difettose i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente CSR Customer Self Repair Se in fase di diagnostica HP o un centro di servizi o di assistenza HP identifica il guasto come riparabile mediante un ricambio CSR HP lo spedir direttamente al cliente per la sostituzione Vi sono due categorie di parti CSR Obbligatorie Parti che devono essere necessariamente riparate dal cliente Se il cliente ne affida la riparazione ad HP deve sostenere le spese di spedizione e di manodopera per il servizio Opzionali Parti la cui riparazione da parte del cliente amp facoltativa Si tratta comunque di componenti progettati per questo scopo Se tuttavia il cliente ne richiede la sostituzione ad HP potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto NOTA alcuni componenti HP non sono progettati per la riparazione da parte del cliente Per rispettare la garanzia HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato Tali parti sono identificate da un No nel Catalogo illustrato dei componenti In base alla disponibilit e alla localit geografica le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente La consegna nel giorno stesso o entro quattro ore offerta con un supp
32. following o Extend the server from the rack on page 17 o Remove the server from the rack on page 19 Remove the access panel on page 20 Prepare the server for removal of the existing power supply a Remove all server components block access to the power supply cables and screws Hardware options installation 77 b Disconnect all server cables that block access to the power supply cables and screws c Disconnect all power supply cables from the system board and drive cage 6 Remove the existing power supply 7 Remove all other components specifically associated with the removed power supply 8 Install the RPS backplane a Install the RPS backplane into the server b Connect the RPS backplane cables to the system board For information on cable routing see HP Power supply cabling Power supply cabling on page 91 9 Install a hot plug power input module into the power supply bay 1 For more information on power supply bay locations see Rear panel components on page 10 10 If you intend to enable power redundancy in the server install a second power input module into power supply bay 2 Hardware options installation 78 a Remove the power supply blank b 11 Reconnect all server cables that were disconnected to access the removed power supply 12 Reinstall all server components that were removed to access the removed power supply Z CAUTION To prevent improper cooling and
33. from the server Do one of the following Extend the server from the rack on page 17 o Remove the server from the rack on page 19 If installed remove the security bezel Remove the security bezel optional on page 20 Remove the access panel on page 20 Remove the blank from the front panel Retain the screw for USB module installation Hardware options installation 76 8 Route the cable alongside the system board and then connect the cable to the internal USB 3 0 connector 9 Install the access panel on page 21 10 If removed install the security bezel Security bezel option on page 36 11 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 29 12 Power up the server on page 17 Redundant power supply option Install the RPS backplane option to improve power efficiency and enable power redundancy Power redundancy requires the installation of two power input modules This module is not part of the RPS backplane option kit When this RPS backplane and a single power input module are installed in the server you can install or remove a second power input module without powering down the server To install the component 1 Power down the server on page 17 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Doone ofthe
34. on page 12 Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank 11 Install the access panel on page 21 12 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 29 13 Power up the server on page 17 Hardware options installation 56 14 Connect each power cord to the server 15 Connect each power cord to the power source 16 Press the Power On Standby button The server exits standby mode and applies full power to the system The system power LED changes from amber to green Memory options IMPORTANT This server does not support mixing LRDIMMs and RDIMMs Attempting to mix any combination of these DIMMs can cause the server to halt during BIOS initialization The memory subsystem in this server can support LRDIMMs or RDIMMs offer address parity protection RDIMMs support higher densities than single rank and dual rank RDIMMs This support enables you to install more high capacity DIMMs resulting in higher system capacities and higher bandwidth All types are referred to as DIMMs when the information applies to all types When specified as LRDIMM or RDIMM the information applies to that type only All memory installed in the server must be of the same type The server supports the following DIMM speeds Sin
35. power outlet strips for the server is not recommended Server warnings and cautions Setup 27 WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling e Get help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails HP recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server is installed higher than chest level Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails WARNING reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC DC power is removed CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from damage caused by power surges and volta
36. supply LED Solid green Normal Off One or more of the following conditions exists e Power is unavailable e Power supply failed e Power supply is in standby mode e Power supply error PCle riser board E definitions Riser board Connector Negotiable E LLLI low Low low Low NE riser option Component identification 11 System board components fom owen Primary PCle riser board connectors Dedicated iLO module connector microSD slot SATA 5 connector for M 2 SSD 2 SATA 4 connector for M 2 SSD 1 or optical drive l amp renal 30 connecorferUSbTashdekce Component identification 12 lem Description For more information on the riser board slots supported by the onboard PCI riser connectors see PCle riser board slot definitions on page 1 1 DIMM slot locations DIMM slots are numbered sequentially 1 through 8 for each processor The supported AMP modes use the letter assignments for population guidelines Chacha 2 Ch2 Chl Ch3 ch4 h2 chi Iam r G DH FB E AJCGDH H r2 E Y Front of Server Front of Server CE ANM 307851294 0 5678 Off
37. the rack rail hook and loop strap a Hold the rear panel cables against the rack rail and then wrap the strap around the rack rail Z CAUTION To prevent thermal or mechanical obstruction on full length servers installed in the rack the extra length and buckle part of the strap must be facing the outside of the rack rail b Loop the end of the hook and loop strap through the buckle 1 OG B BE When multiple hook and loop straps are used in same rack stagger strap location so that the straps are adjacent to each other when viewed from top to bottom This positioning will enable the rack rail to slide easily in and out of the rack Setup 33 Installing the operating system This HP ProLiant server does not ship with provisioning media Everything needed to manage and install the system software and firmware is preloaded on the server To operate properly the server must have a supported operating system For the latest information on operating system support see the HP website http www hp com go supportos To install an operating system on the server use one of the following methods e Intelligent Provisioning iLO contains Intelligent Provisioning for embedded deployment updating and provisioning capabilities Intelligent Provisioning can configure the server and install an operating system To install an operating system on the server with Intelligent Provisioning local or remote
38. virtual power button selection through iLO 4 This method initiates a controlled remote shutdown of applications and the OS before the server enters standby mode Before proceeding verify the server is in standby mode by observing that the system power LED is amber Extend the server from the rack To extend the server from an HP Compag branded Telco or third party rack 1 2 Power down the server on page 17 Remove all power Operations 17 a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Disconnect all peripheral cables from the server N WARNING To reduce the risk of personal injury or equipment damage be sure that the rack is adequately stabilized before extending a component from the rack WARNING To reduce the risk of personal injury be careful when pressing the server rail release latches and sliding the server into the rack The sliding rails could pinch your fingers 4 Doone of the following o Ina server that uses thumbscrew rack ears loosen the captive thumbscrews that secure the server faceplate to the front of the rack and then slide the server out of the rack Ina server that uses quick release latch rack ears i Open the latches on both sides of the server ii If necessary use a T 25 Torx screwdriver to loosen the shipping screws Operations 18 iii Slide the server out of the rack
39. www hp com go ProLiantUEFI docs Restoring and customizing configuration settings You can reset all configuration settings to the factory default settings or you can restore system default configuration settings which are used instead of the factory default settings You can also configure default settings as necessary and then save the configuration as the custom default configuration When the system loads the default settings it uses the custom default settings instead of the factory defaults Secure Boot configuration Secure Boot is integrated in the specification on which the HP implementation of UEFI is based Secure Boot is completely implemented in the BIOS and does not require special hardware It ensures that each component launched during the boot process is digitally signed and that the signature is validated against a set of trusted certificates embedded in the UEFI BIOS Secure Boot validates the software identity of the following components in the boot process e drivers loaded from PCle cards e drivers loaded from mass storage devices Pre boot UEFI shell applications e OS boot loaders Once enabled only firmware components and operating systems with boot loaders that have an appropriate digital signature can execute during the boot process Only operating systems that support Secure Boot and have an boot loader signed with one of the authorized keys can boot when Secure Boot is e
40. 03859703 Software and configuration utilities 105 Updating firmware or System ROM Multiple methods exist to update the firmware or System ROM HP Service Pack for ProLiant on page 100 FWUPDATE utility on page 106 FWUpdate command from within the Embedded shell on page 106 Firmware Update application in System Utilities on page 107 Online Flash components on page 107 Product entitlement is required to perform updates For more information see Access to HP Support Materials on page 105 FWUPDATE utility The FWUPDATE utility enables you to upgrade the system firmware BIOS To use the utility to upgrade the firmware 1 Download the FWUPDATE flash component from the HP website http www hp com go hpsc Save the FWUPDATE flash components to a USB key Set the boot order so the USB key will boot first using one of the following options o Configure the boot order so the USB key is the first bootable device o Press F11 Boot Menu when prompted during system boot to access the One Time Boot Menu This menu allows you to select the boot device for a specific boot and does not modify the boot order configuration settings Insert the USB key into an available USB port Boot the system The FWUPDATE utility checks the system and provides a choice if more than one exists of available firmware revisions To download the flash components see the HP website http www hp com go hpsc For more info
41. 1 Always install DIMMs in channels 1 and 2 for each installed processor Do not install DIMMs in channel 3 for any processor DIMMs installed on channel 1 and channel 2 of an installed processor must be identical In multi processor configurations each processor must have a valid Mirrored Memory configuration In multi processor configurations each processor may have a different valid Mirrored Memory configuration Lockstep Memory population guidelines For Lockstep memory mode configurations observe the following guidelines Observe the general DIMM slot population guidelines on page 61 DIMM configuration on all channels of a processor must be identical In multi processor configurations each processor must have a valid Lockstep Memory configuration In multi processor configurations each processor may have a different valid Lockstep Memory configuration When high performance heatsinks are installed on the server do not install DIMMs in channel 2 or channel 4 Installing a DIMM 1 2 Power down the server page 17 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 17 o Remove the server from the rack on page 19 Remove the access panel on page 20 Remove the expansion board Open the DIMM slot latches Hardware options installation 62 7 Install the DIMM
42. 3 Fan population guidelines en boy 5 Fon By er non redundant redundant non redundant an n Two processors F Fa redundant e lnasingle processor nonredundant configuration fans 4 6 and 7 cool the server To enable the redundant fan mode install a new fan in the fan bay 5 e dual processor nonredundant configuration fans 1 2 3 5 6 and 7 cool the server To enable the redundant fan mode install a new fan in the fan bay 4 e the redundant fan mode o lfonefan rotor fails the system continues to operate without redundancy This condition is indicated by a flashing amber Health LED o If two fan rotors fail the system shuts down minimum fan requirement to make this server bootable is three fans for a single processor and six fans for a dual processor configuration Installing a hotswap fan module Hardware options installation 54 WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling Get help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails HP recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server is installed higher than
43. 4 FALE A LURK EMR CRT FRAO SERRANO BRL Baa RAS HP CSR EHREP E REESE ABBR SARE HP EM GERAD 5 LFA HRA ARIS SCAR ABTS HP SAHRA FB T Hl HAR ASRS AAR ERFAR HAR HP 8 http www hp com go selfrepair Support and other resources 124 3124 HP ASS e AHS 3299 20 TS wA A 95 58542 2 71 54 2 FEICS FSS OS ASSO AS 7121 SOt HES MHA S lal FE MBIA BAA AA CSR HSS ASSO Fel7t BASHA HPS AS FSS Suo APSA DAS FUSS SUC CSR F IA SRT 918148 a2 dix AFER Att HPO 0 FSS WAS 238 SS o AH 50 CH St SSH 3 SP Sic aH ix MER APSO BH O FESS SE Felt E SH APS HPO 0 260 WAS 88 87 ASA TALS Al Sl oder LS Au 93301 uper 76018 RO Wall7t Ass WSC a UF FSS 17 AS Felt WSAAS s2 99 SA MHA ASAAS Sa HSS spo 9 0 1 Illustrated Parts Catalog EA S O RSL Ct CSR MD SHS AHO 4852 3 OS SAA HHO 7695 50 0 04 AAA AHO e 85H SL 7 180 APSE 710 2 SA LE 4AZt oH SO 752 USC 50 HRSA HP 7 AS UNAL Ae ASA Ase CSS SAAC
44. 8 40 m ITE Specifications 116 Power supply specifications Depending on the installed options and or the regional location where the server was purchased the server is configured with one of the following power supplies HP 550 W Power Supply PN 730941 821 e HP 900 W AC Power Input Module PN 744689 B21 This module is supported when the two bay HP RPS backplane option PN 745813 B21 is installed For more information about the power supply features specifications and compatibility see the HP website http www hp com go proliant powersupply AN CAUTION Check the system and power supply input ratings before powering up the server Hot plug power supply calculations For hot plug power supply specifications and calculators to determine electrical and heat loading for the server see the HP Power Advisor website http www hp com go hppoweradvisor Specifications 117 Support and other resources Before you contact HP Be sure to have the following information available before you call HP Active Health System log HP ProLiant Gen8 or later products Download and have available an Active Health System log for 7 days before the failure was detected For more information see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP website http www hp com go ilo docs Onboard Administrator SHOW ALL report for HP BladeSystem products only For more information on obtaining the Onboar
45. Combined with HP Insight Remote Support central connect or HP Insight Online direct connect it automatically aggregates device health asset and support information with contract and warranty information and then secures it in a single personalized dashboard that is viewable from anywhere at any time The dashboard organizes your IT and service data to help you understand and respond to that information more quickly With specific authorization from you an authorized HP Channel Partner can also view your IT environment remotely using HP Insight Online For more information about using HP Insight Online see the HP Insight Online User s Guide on the HP website http www hp com go insightremotesupport docs Intelligent Provisioning Intelligent Provisioning is a single server deployment tool embedded in HP ProLiant Gen8 and later servers that simplifies HP ProLiant server setup providing a reliable and consistent way to deploy HP ProLiant server configurations Software and configuration utilities 98 e Intelligent Provisioning assists with the OS installation process by preparing the system for installing off the shelf and HP branded versions of operating system software and integrating optimized HP Proliant server support software e Intelligent Provisioning provides maintenance related tasks using the Perform Maintenance window e Intelligent Provisioning provides installation help for Microsoft Windows Red Hat and SUSE Linux and
46. Connect the Ethernet cable between the network connector on the server and a network jack Press the Power On Standby button mos During server POST press F10 Complete the initial Preferences and Registration portion of Intelligent Provisioning on page 98 At the 1 Start screen click Configure and Install 9 f To finish the installation follow the onscreen prompts An Internet connection is required to update the firmware and systems software Remote deployment installation To deploy an operating system remotely use Insight Control Server Provisioning for an automated solution For additional system software and firmware updates download the HP Service Pack for ProLiant from the HP website http www hp com go spp download Software and firmware must be updated before using the server for the first time unless any installed software or components require an older version For more information see Keeping the system current on page 105 For more information on using these installation methods see the HP website http www hp com go ilo Powering on and selecting boot options in UEFI Boot Mode On servers operating in UEFI Boot Mode the boot controller and boot order are set automatically 1 Press the Power On Standby button 2 During the initial boot o To modify the server configuration ROM default settings press the F9 key in the HP ProLiant POST screen to enter the System Utilitie
47. Data is written to both memory channels Data is read from one of the two memory channels If an uncorrectable error is detected in the active memory channel data is retrieved from the mirror channel This channel becomes the new active channel and the system disables the channel with the failed DIMM Lockstep memory configuration Lockstep mode provides protection against multi bit memory errors that occur on the same DRAM device Lockstep mode can correct any single DRAM device failure on x4 and x8 DIMM types The DIMMs in each channel must have identical HP part numbers Lockstep mode uses channel 1 and channel 2 Channel 3 is not populated Because channel 3 cannot be populated when using Lockstep mode the maximum memory capacity is lower than Advanced ECC mode Memory performance with Advanced ECC is also slightly higher General DIMM slot population guidelines Observe the following guidelines for all AMP modes e Install DIMMs only if the corresponding processor is installed Do not mix LRDIMMs and RDIMMs e White DIMM slots denote the first slot of a channel Ch 1 A Ch 2 B Ch 3 C Ch 4 0 e When only one processor is installed install DIMMs in sequential alphabetic order A B C D and so forth e When two processors are installed install the DIMMs in sequential alphabetical order balanced between the two processors P1 A P2 A P1 B P2 B P1 C P2 C and so forth e When single rank dual rank and quad ra
48. For maximum compatibility of USB 3 0 devices with all operating systems HP provides a configuration setting for USB 3 0 Mode Auto is the default setting This setting impacts USB 3 0 devices when connected to USB 3 0 ports in the following manner Software and configuration utilities 104 e Auto default If configured in Auto Mode USB 3 0 capable devices operate at USB 2 0 speeds in the pre boot environment and during boot When a USB 3 0 capable OS USB driver loads USB 3 0 devices transition to USB 3 0 speeds This mode provides compatibility with operating systems that do not support USB 3 0 while still allowing USB 3 0 devices to operate at USB 3 0 speeds with state of the art operating systems e Enabled f Enabled USB 3 0 capable devices operate at USB 3 0 speeds all times including the pre boot environment when in UEFI Boot Mode This mode should not be used with operating systems that do not support USB 3 0 If operating in Legacy Boot BIOS Mode the USB 3 0 ports cannot function in the pre boot environment and are not bootable e Disabled If configured for Disabled USB 3 0 capable devices function at USB 2 0 speeds at all times The pre OS behavior of the USB ports is configurable in System Utilities so that the user can change the default operation of the USB ports For more information see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs
49. Goo d X2 EU E C2 Ez Coy IMPORTANT There is no need to remove the baffle when the controller card is installed in slot 1 Slot 1 is a full height half length slot so it supports the baffle in place while slot 2 and slot 3 do not 7 IF installing a P440 or H240 controller card into slot 2 remove the default bracket from the card and install the low profile bracket that comes with the option 8 If you intend to use a cache module and a HP Smart Storage Battery install these options now Installing an FBWC module and an HP Smart Storage Battery on page 47 9 Install the storage controller 10 Connect all necessary internal cables to the storage controller For internal drive cabling information see Storage cabling on page 85 11 Install the PCI riser cage on page 23 12 Install the access panel on page 21 Hardware options installation 46 16 Install the server into the rack Installing the server into the rack on page 29 Connect all necessary external cables to the storage controller For more information on these cabling requirements see the documentation that ships with the option Power up the server on page 17 Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank Install the drives Drive options on page 36 For more information about the integrated storage controller and i
50. HP ProLiant 01160 Gen9 Server User Guide Abstract This document is for the person who installs administers and troubleshoots servers and storage systems HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels Part Number 775786 002 December 2014 Edition 2 Copyright 2014 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Linux is the registered trademark of Linus Torvalds in the U S and other countries Microsoft Windows and Windows Server are U S registered trademarks of the Microsoft group of companies microSD is a trademark or a registered trademark of SD 3C in the United States other countries or both Red Hat is a registered trademark of Red Hat Inc in the United States and other countries VMware is a registered trademark or trademark of VMware Inc in the United States and or other jurisdictions Contents or dr i Do ca NR em 7 Front panel components sss eee eee eene eee nr rr rennen nenne nenne nennen 7 Fro
51. LED indicates a degraded or critical state review the system IML or use iLO to review the system health status Facility power is not present power cord is not attached no power supplies are installed power supply failure has occurred or the power button cable is disconnected Component identification 8 Eightbay SFF drive model UID button LED Solid blue Activated Flashing blue e 1 Hz cycle per sec Remote management or firmware upgrade in progress e 4 Hz cyde per sec iLO manual reboot sequence initiated 8 Hz cydle per sec iLO manual reboot sequence in progress Off Deactivated Health LED Solid green Normal Flashing green 1 Hz cycle per sec is rebooting Flashing amber System degraded Flashing red 1 Hz cycle per sec System critical NIC status LED Solid green Link to network Flashing green 1 Hz cycle per sec Network active Off 2 No network activity Power On Standby button Solid green System on and system power LED Flashing green 1 Hz cycle per sec Performing power on sequence Solid amber System in standby Off No power present When all four LEDs described in this table flash simultaneously a power fault has occurred For more information see Power fault LEDs on page 10 If the health LED indicates a degraded or critical state review the system IML or use iLO to review the system health status Facility power is not present power cord is not attached n
52. LY be modified by qualified service personnel This value should always match the Product ID located on the chassis Enter the product ID and press the Enter key Press the F10 key to confirm exiting System Utilities The server automatically reboots Software and configuration utilities 103 Utilities and features HP Smart Storage Administrator HP SSA is a configuration and management tool for HP Smart Array controllers Starting with HP ProLiant Gen8 servers HP SSA replaces ACU with an enhanced GUI and additional configuration features HP SSA exists in three interface formats the HP SSA GUI the HP SSA and HP SSA Scripting Although all formats provide support for configuration tasks some of the advanced tasks are available in only one format Some HP SSA features include the following e Supports online array capacity expansion logical drive extension assignment of online spares and RAID or stripe size migration e Suggests the optimal configuration for an unconfigured system e Provides diagnostic and SmartSSD Wear Gauge functionality on the Diagnostics tab e For supported controllers provides access to additional features For more information about HP SSA see the HP website http www hp com go hpssa Automatic Server Recovery ASR is a feature that causes the system to restart when a catastrophic operating system error occurs such as a blue screen ABEND or panic A system fail safe timer the ASR timer star
53. Ms Uncorrectable errors in one channel are corrected by the mirror channel e Lockstep memory Provides enhanced protection while making all installed memory available to the operating system The server can continue to function if a single bit or multi bit memory failure within a single DRAM device occurs Advanced Memory Protection options are configured in the BIOS Platform Configuration RBSU If the requested AMP mode is not supported by the installed DIMM configuration the server boots in Advanced ECC mode For more information see the HP UEFI System Utilities User Guide for HP Proliant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs Maximum capacity DIMM type DIMM rank One processor Two processors How Snglererk 468 777 Smglerork 0 68 G8 RDIMM Dual rank 16 GB 128 GB 256 GB LRDIMM Dual rank 16 GB 128 GB 256 GB LRDIMM Quad rank 32 GB 256 GB 512GB For the latest memory configuration information see the product QuickSpecs on the HP website http www hp com go qs Advanced ECC memory configuration Advanced ECC memory is the default memory protection mode for this server Standard ECC can correct single bit memory errors and detect multi bit memory errors When multi bit errors are detected using Standard ECC the error is signaled to the server and causes the server to halt Advanced ECC protects the server against some multi bit memory errors
54. P billing you for the replacement With a customer self repair HP will pay all shipping and part return costs and determine the courier carrier to be used For more information about HP s Customer Self Repair program contact your local service provider For the North American program refer to the HP website http www hp com go selfrepair R paration par le client CSR Les produits HP comportent de nombreuses pi ces CSR Customer Self Repair r paration par le client afin de minimiser les d lais de r paration et faciliter le remplacement des pi ces d fectueuses Si pendant la p riode de diagnostic HP ou ses partenaires ou mainteneurs agr s d termine que la r paration peut tre effectu e l aide d une pi ce CSR HP vous l envoie directement existe deux cat gories de pi ces CSR Obligatoire Pi ces pour lesquelles la r paration par le client est obligatoire Si vous demandez HP de remplacer ces pi ces les co ts de d placement et main d oeuvre du service vous seront factur s Facultatif Pi ces pour lesquelles la r paration par le client est facultative Ces pi ces sont galement con ues pour permettre au client d effectuer la r paration Toutefois si vous demandez HP de remplacer ces pi ces l intervention peut ou non vous tre factur e selon le type de garantie applicable votre produit REMARQUE Certaines pi ces ne sont pas con ues pour permettre au client d effect
55. R NE UAR 84 UD CN tUm 85 E 85 D d e E Lh 85 Four bay LFF non hot plug drive cabling saei I 85 Four bay LFF hot plug drive cabling ssec ete a odor EA PUER Ser Pr X EUH REIS 86 Eight bay SFF hot plug drive cabling VO se pU 87 EAE 89 HP Smart Storage Battery cabling coss EFI ub YU 90 Flexible lOM 91 Power supply cabling sti 91 be E 92 Front US Clin as doe 93 Front 94 Soibwore end CORP UCHR 95 ER MERE NNNM Mis MR PEU MEME 95 Product GQuickS pets E 95 FAP ULC a E E A RE 95 Active Health System mansura sca ts esata TO ETT 96 HP RESTful API support for HP 97 Integrated Management Log 97 Contents 4 FAP Insight Remote Suppor PU RUE Re 98 intelligent Provisioning Qu Dea t qM 98 HP Insight Dc METTI
56. This remote deployment capability eliminates the need for the user to be physically present at the server to perform a firmware update Drivers 27 IMPORTANT Always perform a backup before installing or updating device drivers The server includes new hardware that may not have driver support on all OS installation media If you are installing an Intelligent Provisioning supported OS use Intelligent Provisioning on page 98 and its Configure and Install feature to install the OS and latest supported drivers Software and configuration utilities 107 If you do not use Intelligent Provisioning to install an OS drivers for some of the new hardware are required These drivers as well as other option drivers ROM images and value add software can be downloaded as part of an SPP If you are installing drivers from SPP be sure that you are using the latest SPP version that your server supports To verify that your server is using the latest supported version and for more information about SPP see the HP website hitp www hp com go spp download To locate the drivers for a particular server go to the HP website http www hp com go hpsc and click on Drivers Software amp Firmware Then enter your product name in the Find an HP product field and click Go Software and firmware Software and firmware should be updated before using the server for the first time unless any installed software or components require an older version
57. VMware operating systems For specific OS support see the HP Intelligent Provisioning Release Notes on the HP website http www hp com go intelligentprovisioning docs For more information about Intelligent Provisioning software see the HP website http www hp com go intelligentprovisioning For Intelligent Provisioning recovery media downloads see the Resources tab on the HP website http www hp com go ilo For consolidated drive and firmware update packages see the HP Smart Update Server Firmware and Driver Updates page on the HP website http www hp com go SmartUpdate HP Insight Diagnostics HP Insight Diagnostics is a proactive server management tool available in both offline and online versions that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations troubleshoot problems and perform repair validation HP Insight Diagnostics Offline Edition performs various in depth system and component testing while the OS is not running To run this utility boot the server using Intelligent Provisioning on page 98 HP Insight Diagnostics Online Edition is a web based application that captures system configuration and other related data needed for effective server management Available in Microsoft Windows and Linux versions the utility helps to ensure proper system operation For more information or to download the utility see the HP website http www hp com servers dia
58. all the access panel on page 21 12 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 29 13 Power up the server on page 17 Expansion board options The server has both full height half length and low profile expansion slots for controller option installation PCle riser board slot definitions on page 11 For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs Z CAUTION To prevent damage to the server or expansion boards power down the server and disconnect all power cords before removing or installing the PCI riser cage Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all expansion slots have either an expansion slot cover or an expansion board installed To install the component 1 Power down the server on page 17 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Doone ofthe following Hardware options installation 73 o Extend the server from the rack on page 17 o Remove the server from the rack on page 19 4 Remove the access panel on page 20 Remove the PCI riser cage on page 21 Identify the expansion slot compatible with the new option and then remove the cover
59. and airflow requirements To allow for servicing and adequate airflow observe the following space and airflow requirements when deciding where to install a rack Setup 25 e leave a minimum clearance of 63 5 cm 25 inches in front of the rack leave a minimum clearance of 76 2 cm 30 inches behind the rack leave a minimum clearance of 121 9 cm 48 inches from the back of the rack to the back of another rack or row of racks HP servers draw in cool air through the front and expel warm air through the rear Therefore the front and rear rack doors must be adequately ventilated to allow ambient room air to enter the cabinet and the rear door must be adequately ventilated to allow the warm air to escape from the cabinet Z CAUTION To prevent improper cooling and damage to the equipment do not block the ventilation openings When vertical space in the rack is not filled by a server or rack component the gaps between the components might cause changes in airflow through the rack and across the servers To maintain airflow cover all gaps with blanking panels AN CAUTION Always use blanking panels to fill empty vertical spaces in the rack This arrangement ensures proper airflow Using a rack without blanking panels results in improper cooling that can lead to thermal damage The 9000 and 10000 series racks provide proper server cooling from flow through perforations in the front and rear doors that provide 6476 open area for venti
60. ary depending on the server model For a complete list of supported features and functionality see the HP iLO 4 QuickSpecs on the HP website http h18000 www1 hp com products quickspecs 14276_div 14276_div pdf Active Health System HP Active Health System provides the following features Combined diagnostics tools scanners e Always on continuous monitoring for increased stability and shorter downtimes e Rich configuration history Health and service alerts e Easy export and upload to Service and Support The HP Active Health System monitors and records changes in the server hardware and system configuration The Active Health System assists in diagnosing problems and delivering rapid resolution if server failures occur The Active Health System collects the following types of data e Server model e Serial number e Processor model and speed e Storage capacity and speed e Memory capacity and speed e Firmware BIOS Software and configuration utilities 96 HP Active Health System does not collect information about Active Health System users operations finances customers employees partners or data center such as IP addresses host names user names and passwords HP Active Health System does not parse or change operating system data from third party error event log activities such as content created or passed through by the operating system The data that is collected is managed according to the HP Data Privacy poli
61. board Drive power cable Mem Description Drive power cable Mini SAS cable Cabling 86 e Fourbay LFF drive backplane connected to a H240 adapter in the low profile expansion slot Hem Description M Drive power cable I2 Mini SAS cable Fight bay SFF hot plug drive cabling Eightbay SFF drive backplane connected to the system board RAR MR ERE kx Hu 111 MiniSAS cable Cabling 87 e Eightbay SFF drive backplane connected to a P440 controller in the low profile expansion slot Drive power cable Mini SAS cable Cabling 88 FBWC cabling The FBWC solution is a separately purchased option This server only supports FBWC module installation when an HP Smart Array P Series controller is installed Depending on the controller option installed the actual storage controller connectors might look different from what is shown in this section e FBWC module slot 1 cabling FBWC module slot 2 cabling Cabling 89 e FBWC module slot cabling TES i cl ra IONGENN
62. ccess panel slides to a closed position Use a T 15 Torx screwdriver to tighten the access panel latch screw Remove the PCI riser cage AN CAUTION To prevent damage to the server or expansion boards power down the server and disconnect all power cords before removing or installing the PCI riser cage Operations 21 1 Power down the server on page 17 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Doone ofthe following o Extend the server from the rack on page 17 o Remove the server from the rack on page 19 Remove the access panel on page 20 Disconnect all cables connected to existing expansion boards Lift the PCI riser cage to unseat the PCI riser board o Primary PCI riser cage Secondary PCI riser cage Operations 22 Install the PCI riser cage Z CAUTION To prevent damage to the server or expansion boards power down the server and disconnect all power cords before removing or installing the PCI riser cage To install the component 1 f necessary connect all required internal cabling to existing expansion boards For more information on these cabling requirements see the documentation that ships with the option 2 Align the PCI riser boards with the corresponding connectors on the system board and then press down the PCI riser cage o Primary PCI riser cage Secondary PCI riser cage 3
63. cy For more information see the HP website http www hp com go privacy The Active Health System in conjunction with the system monitoring provided by Agentless Management or SNMP Pass thru provides continuous monitoring of hardware and configuration changes system status and service alerts for various server components The Agentless Management Service is available in the SPP which can be downloaded from the HP website http www hp com go spp download The Active Health System log can be downloaded manually from iLO 4 or HP Intelligent Provisioning and sent to HP For more information see the following documents e HP iLO User Guide on the HP website http www hp com go ilo docs Intelligent Provisioning User Guide on the HP website http www hp com go intelligentprovisioning docs HP RESTful API support for HP iLO HP iLO 4 firmware version 2 00 and later includes the HP RESTful API The HP RESTful API is a management interface that server management tools can use to perform configuration inventory and monitoring of an HP ProLiant server via iLO A REST client sends HTTPS operations to the iLO web server to GET and PATCH JSON formatted data and to configure supported iLO and server settings such as the UEFI BIOS settings HP iLO 4 supports the HP RESTful API with HP ProLiant Gen8 and later servers For more information about the HP RESTful API see the HP website http www hp com support restfulinterface docs
64. d Administrator SHOW ALL report see the HP website http www hp com go OAlog Technical support registration number if applicable Product serial number Product model name and number Product identification number Applicable error messages Add on boards or hardware Third party hardware or software Operating system type and revision level HP contact information For United States and worldwide contact information see the Contact HP website http www hp com go assistance In the United States To contact HP by phone call 1 800 334 5144 For continuous quality improvement calls may be recorded or monitored If you have purchased a Care Pack service upgrade see the Support amp Drivers website http www8 hp com us en supportdrivers html If the problem cannot be resolved at the website call 1 800 633 3600 For more information about Care Packs see the HP website http pro agq sama houston hp com services cache 10950 0 0 225 121 html Customer Self Repair HP products are designed with many Customer Self Repair CSR parts to minimize repair time and allow for greater flexibility in performing defective parts replacement If during the diagnosis period HP or HP service Support and other resources 118 providers or service partners identifies that the repair can be accomplished by the use of a CSR part HP will ship that part directly to you for replacement There are two categories of CSR parts Ma
65. de cumprir a garantia do cliente a HP exige que um t cnico autorizado substitua a peca Essas pecas est o identificadas com a marca no cat logo de pe as ilustrado Conforme a disponibilidade e o local geogr fico as pecas CSR ser o enviadas no primeiro dia util ap s o pedido Onde as condi es geogr ficas permitirem a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional Se precisar de aux lio entre em contato com o Centro de suporte t cnico da HP para que um t cnico o ajude por telefone A HP especifica nos materiais fornecidos com a peca CSR de se a peca com defeito deve ser devolvida HP Nos casos em que isso for necess rio preciso enviar a pe a com defeito HP dentro do per odo determinado normalmente cinco 5 dias teis A pe a com defeito deve ser enviada com a documenta o correspondente no material de transporte fornecido Caso n o o fa a a HP poder cobrar a reposi o Para as pe as de reparo feito pelo cliente a HP paga todas as despesas de transporte de devolu o da pe a e determina a transportadora servico postal a ser utilizado Para obter mais informa es sobre o programa de reparo feito pelo cliente da HP entre em contato com o fornecedor de servicos local Para o programa norte americano visite o site da HP http www hp com go selfrepair 032 0 51 4517 SURES EUR 57 01
66. e Opcional componentes para los que la reparaci n por parte del usuario es opcional Estos componentes tambi n est n disefiados para que puedan ser reparados por el usuario Sin embargo si precisa que HP realice su sustituci n puede o no conllevar costes adicionales dependiendo del tipo de servicio de garant a correspondiente al producto NOTA Algunos componentes est n dise ados para que puedan ser reparados el usuario Para que el usuario haga valer su garant a HP pone como condici n que un proveedor de servicios autorizado realice la sustituci n de estos componentes Dichos componentes se identifican con la palabra No en el cat logo ilustrado de componentes Seg n la disponibilidad y la situaci n geogr fica los componentes CSR se enviar n para que lleguen a su destino al siguiente d a laborable Si la situaci n geogr fica lo permite se puede solicitar la entrega en el mismo d a o en cuatro horas con un coste adicional Si precisa asistencia t cnica puede llamar al Centro de asistencia t cnica de HP y recibir ayuda telef nica por parte de un t cnico Con el env o de materiales para la sustituci n de componentes CSR HP especificar si los componentes defectuosos deber n devolverse a HP En aquellos casos en los que sea necesario devolver alg n componente a HP deber hacerlo en el periodo de tiempo especificado normalmente cinco d as laborables Los componentes defectuosos deber n devolverse con
67. e Provide a separate electrical circuit for the server For more information on the hot plug power supply and calculators to determine server power consumption in various system configurations see the HP Power Advisor website http www hp com go hppoweradvisor Electrical grounding requirements The server must be grounded properly for proper operation and safety In the United States you must install the equipment in accordance with NFPA 70 1999 Edition National Electric Code Article 250 as well as any local and regional building codes In Canada you must install the equipment in accordance with Canadian Standards Association CSA C22 1 Canadian Electrical Code In all other countries you must install the equipment in accordance with any regional or national electrical wiring codes such as the International Electrotechnical Commission IEC Code 364 parts 1 through 7 Furthermore you must be sure that all power distribution devices used in the installation such as branch wiring and receptacles are listed or certified grounding type devices Because of the high ground leakage currents associated with multiple servers connected to the same power source HP recommends the use of a PDU that is either permanently wired to the building s branch circuit or includes a nondetachable cord that is wired to an industrial style plug NEMA locking style plugs or those complying with IEC 60309 are considered suitable for this purpose Using common
68. e requirements 26 Smart Update Manager 95 100 space and airflow requirements 25 specifications power supply 117 specifications server 116 SPP 99 100 static electricity 115 storage controller 13 44 85 supported operating systems 108 109 system board components 12 system configuration settings 13 105 System Erase Utility 99 system maintenance switch 13 system keeping current 105 T technical support 109 118 technology services 109 temperature requirements 26 116 TMRA recommended ambient operating temperature 26 TPM connector 12 troubleshooting resources 110 Trusted Platform Module TPM 81 82 84 Turkey RoHS material content declaration 114 U UID LED 7 8 Ukraine RoHS material content declaration 114 uninterruptible power supply UPS 27 unit identification UID 7 updating the system ROM 105 106 107 USB connector 7 10 USB support 104 utilities deployment 95 100 V ventilation 25 Version Control Agent VCA 108 Version Control Repository Manager VCRM 108 video connector 7 Virtualization option 109 W warnings 27 28 warranty information 114 Index 134 website 118 weight 116 Index 135
69. en9 EMG fr Spanish http www hp com support Gen9 EMG es German http www hp com support Gen9 de Japanese http www hp com support Gen9 ja Simplified Chinese http www hp com support Gen9 zh Troubleshooting 110 System battery replacement the server no longer automatically displays the correct date and time then replace the battery that provides power to the real time clock Under normal use battery life is 5 to 10 years N WARNING The computer contains an internal lithium manganese dioxide a vanadium pentoxide or an alkaline battery pack A risk of fire and burns exists if the battery pack is not properly handled To reduce the risk of personal injury e Do not attempt to recharge the battery Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water e Replace only with the spare designated for this product To remove the component 1 2 n Power down the server on page 17 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 17 o Remove the server from the rack on page 19 Remove the access panel on page 20 Remove the PCI riser cage on page 21 Locate the battery on the system board System board compo
70. en9 servers include support for a UEFI compliant System BIOS along with System Utilities and Embedded UEFI Shell pre boot environments HP ProLiant Gen9 servers also support configuring the UEFI BIOS settings using the HP RESTful API a management interface that server management tools can use to perform configuration inventory and monitoring of an HP ProLiant server A REST client uses HTTPS operations to configure supported server settings such as UEFI BIOS settings For more information about the HP RESTful API and the HP RESTful Interface Tool see the HP website http www hp com support restfulinterface docs Re entering the server serial number and product ID After you replace the system board you must re enter the server serial number and the product ID 1 During the server startup sequence press the F9 key to access System Utilities 2 Select the System Configuration gt BIOS Platform Configuration RBSU gt Advanced Options gt Advanced System ROM Options gt Serial Number and then press the Enter key 3 Enter the serial number and press the Enter key The following message appears The serial number should only be modified by qualified service personnel This value should always match the serial number located on the chassis Press the Enter key to clear the warning Enter the serial number and press the Enter key Select Produd ID The following warning appears Warning The Product ID should ON
71. enabled When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity To help ensure maximum security observe the following guidelines when retaining the recovery key password e Always store the recovery key password in multiple locations e Always store copies of the recovery key password away from the server Do not save the recovery key password on the encrypted hard drive Enabling the Trusted Platform Module 1 During the server startup sequence press the F9 key to access System Utilities 2 From the System Utilities screen select System Configuration gt BIOS Platform Configuration RBSU gt Server Security 3 Select Trusted Platform Module Options and press the Enter key 4 Select Enabled to enable the TPM and BIOS secure startup The TPM is fully functional in this mode 5 Press the F10 key to save your selection 6 When prompted to save the change in System Utilities press the Y key 7 Press the ESC key to exit System Utilities Then press the Enter key when prompted to reboot the server The server then reboots a second time without user input During this reboot the TPM setting becomes effective You can now enable TPM functionality in the OS such as Microsoft Windows BitLocker or measured boot CAUTION When a TPM is installed and enabled on the server data acces
72. fail drive to fail e 02 drive is a member of one or more logical drives nid green The drive is rebuilding or performing a RAID migration strip size migration capacity expansion or logical drive extension or is erasing 1 The drive is member of one or more logical drives and predicts 4 the drive will fail Flashing amber The drive is not drive is not configured and predicts the drive will fail and predicts the drive will fail Life Solid amber drive has failed de The drive is not configured by a RAID controller The blue Locate LED is behind the release lever and is visible when illuminated Component identification 15 27 IMPORTANT The HP Dynamic Smart Array B 140i Controller is only available in UEFI Boot Mode It cannot be enabled in Legacy BIOS Boot Mode If the B 140i controller is disabled drives connected to the system board Mini SAS connectors operate in AHCI or Legacy mode Under this condition e The drives cannot be a part of a hardware RAID or a logical drive e The Locate Drive status and Do not remove LEDs of the affected drives are disabled Use BIOS Platform Configuration RBSU in the UEFI System Utilities HP UEFI System Utilities on page 101 to enable or disable the B140i controller Systems Configuration gt BIOS Platform Configuration RBSU System Options gt SATA Controller Options Embedded SATA Configuration Fan locations Y
73. fline Integrated Management Log on page 97 Online and Offline HP Insight Remote Support on page 98 HP Insight Online on page 98 Intelligent Provisioning on page 98 Offline HP Insight Diagnostics on page 99 Online and Offline Erase Utility on page 99 Offline Scripting Toolkit for Windows and Linux on page 100 HP Service Pack for ProLiant on page 100 Online and Offline HP Smart Update Manager on page 100 Online and Offline System Utilities on page 101 Offline HP Smart Storage Administrator on page 104 Online and Offline FWUPDATE utility on page 106 Offline Product QuickSpecs For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs HP iLO The 4 subsystem is a standard component of HP ProLiant servers that simplifies initial server setup server health monitoring power and thermal optimization and remote server administration The iLO 4 subsystem includes an intelligent microprocessor secure memory and a dedicated network interface This design makes iLO 4 independent of the host server and its operating system iLO 4 enables and manages the Active Health System on page 96 and also features Agentless Management All key internal subsystems are monitored by iLO 4 If enabled SNMP alerts are sent directly by iLO 4 regardless of the host operating system o
74. from the rack see the documentation that ships with the rack rail system 6 Place the server on a sturdy level surface Remove the security bezel optional The security bezel is only supported in servers using the quick release latch rack ears To access the front panel components unlock and then remove the security bezel Remove the access panel Operations 20 WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage Power down the server on page 17 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 17 o Remove the server from the rack on page 19 Open the access panel latch slide the access panel to the rear of the chassis and then remove the access panel If the access panel latch is locked use a T 15 Torx screwdriver to unlock the latch Install the access panel 1 Place the access panel on top the server with the access panel latch open Allow the panel to extend past the rear of the server by approximately 1 25 cm 0 5 inch Close the access panel latch The a
75. ge 115 rs LL AS ER REA A sey COT era N 116 Environmental ad 116 Mechanical specifications 116 Power supply specifications nennen nennen ener eere enean 117 Hot plug power suisply edleuldffeffsia uin en epa NOR Tore ARE FIceo UR XEERRM I DU DUNG HU E ERR A 117 Suppan cid Cher PREDUIGEE 200205 none eee 118 Contents 5 Before you contact steer at e ise tee segete er tee 118 ccce cere otto 118 Customer Sell Repair 118 Acronyms ond abbr VE PER ppt DE elus 126 131 132 Contents 6 Component identification Front panel components e Fourbay LFF drive model LAC HN Optical drive optional Serial number pull tab USB 2 0 connector LFF drives 8 89 cm 3 5 in The serial number iLO information pull tab is double sided The top side shows the server serial number and the customer asset tag label The reverse side shows the default iLO account information and GR code linking to product documentation resources The serial number iLO information is printed on labels attached to the chassis
76. ge spikes and keeps the system in operation during a power failure CAUTION Do not operate the server for long periods with the access panel open or removed Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage Rack warnings WARNING To reduce the risk of personal injury or damage to the equipment be sure that The leveling jacks are extended to the floor full weight of the rack rests on the leveling jacks e The stabilizing feet are attached to the rack if it is a single rack installation e The racks are coupled together in multiple rack installations e Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason WARNING To reduce the risk of personal injury or equipment damage when unloading a rack e Atleast two people are needed to safely unload the rack from the pallet An empty 420 rack can weigh as much as 115 kg 253 lb can stand more than 2 1 m 7 ft tall and might become unstable when being moved on its casters e Never stand in front of the rack when it is rolling down the ramp from the pallet Always handle the rack from both sides WARNING To reduce the risk of personal injury or damage to the equipment adequately stabilize the rack before extending a component outside the rack Extend only one component at a time A rack may become unstable if more than one co
77. gle rank and dual rank 4 2133 0084 2133 RDIMMs operating at up to 2133 MT s Dualrank and quad rank 4 2133 DDR4 2133 LRDIMMs operating at up to 2133 MT s Depending on the processor model the number of DIMMs installed and whether LRDIMMs or RDIMMs are installed the memory clock speed might be reduced to 1600 MT s Supported DIMM specifications Tipe ek eem ee 2133 2133 MT s Dei fee 2133 7133 MI 1008 2133 MT Quad 32 GB 2133 MT s STD Populated DIMM speed MT s Type Rak 1 DIMM per channel 2 DIMMs per channel RDIMM 2133 MT s 2133 MT s LRDIMM 2133 MT s 2133 5 LRDIMM Quad 2133 2133 5 HP SmartMemory HP SmartMemory authenticates and unlocks certain features available only on HP Qualified memory and verities whether installed memory has passed HP qualification and test processes Qualified memory is Hardware options installation 57 performance tuned for HP ProLiant and BladeSystem servers and provides future enhanced support through HP Active Health and manageability software Memory subsystem architecture The memory subsystem in this server is divided into channels Each processor supports four channels and each channel supports two DIMM slots Channel Population order KR For the location of the slot numbers see DIMM slot locations on page 1 3 This multi channel architecture provides e
78. gs Insight Diagnostics Online Edition is also available in the SPP HP Service Pack for ProLiant on page 100 HP Insight Diagnostics survey functionality HP Insight Diagnostics on page 99 provides survey functionality that gathers critical hardware and software information on ProLiant servers This functionality supports operating systems that are supported by the server For operating systems supported by the server see the HP website hitp www hp com go supportos If a significant change occurs between data gathering intervals the survey function marks the previous information and overwrites the survey data files to reflect the latest changes in the configuration Survey functionality is installed with every Intelligent Provisioning assisted HP Insight Diagnostics installation or it can be installed through the SPP HP Service Pack for ProLiant on page 100 Erase Utility Z CAUTION Perform a backup before running the Erase Utility The utility sets the system to its original factory state deletes the current hardware configuration information including array setup and disk partitioning and erases all connected hard drives completely Before using this utility see the instructions in the HP Intelligent Provisioning User Guide Use the Erase Utility to erase drives and Active Health System logs and to reset UEFI System Utilities settings Run the Erase Utility if you must erase the system for the following reasons
79. haftstagen Das defekte Teil muss mit der zugeh rigen Dokumentation in der Verpackung zur ckgeschickt werden die im Lieferumfang enthalten ist Wenn Sie das defekte Teil nicht zur ckschicken kann HP Ihnen das Ersatzteil in Rechnung stellen Im Falle von Customer Self Repair kommt HP f r alle Kosten f r die Lieferung und R cksendung avf und bestimmt den Kurier Frachtdienst Weitere Informationen ber das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort Informationen ber das CSR Programm in Nordamerika finden Sie auf der HP Website unter http www hp com go selfrepair Reparaciones del propio cliente Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar Customer Self Repair CSR para minimizar el tiempo de reparaci n y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos Si durante la fase de diagn stico o los proveedores o socios de servicio de HP identifica que una reparaci n puede llevarse a cabo mediante el uso de un componente CSR HP le enviar dicho componente directamente para que realice su sustituci n Los componentes CSR se clasifican en dos categor as e Obligatorio componentes para los que la reparaci n por parte del usuario es obligatoria Si solicita a HP que realice la sustituci n de estos componentes tendr que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio
80. have a low charge when installed If the battery does have low charge a POST error message appears when the server is powered up indicating that the battery pack is temporarily disabled Hardware options installation 44 No action is necessary The internal circuitry automatically recharges the batteries and enables the battery pack When the system is powered on this process might take approximately 2 hours If a system power failure occurs a fully charged battery pack provides power for up to 150 seconds During that interval the controller transfers the cached data from DDR memory to flash memory where the data remains indefinitely or until a controller retrieves the data The data protection and the time limit also apply if a power outage occurs When power is restored to the system an initialization process writes the preserved data to the storage drives Z CAUTION The cache module connector does not use the industry standard DDR3 mini DIMMs Do not use the controller with cache modules designed for other controller models because the controller can malfunction and you can lose data Also do not transfer this cache module to an unsupported controller model because you can lose data Z CAUTION To prevent a server malfunction or damage to the equipment do not add or remove the battery pack while an array capacity expansion RAID level migration or stripe size migration is in progress Z CAUTION After the server is powered down
81. have been restored Default configuration settings are sufficient for typical server operations however you can modify configuration settings as needed The system prompts you for access to the System Utilities each time the system is powered up Flexible boot control This feature enables you to do the following e Boot Options o Browse all FAT16 and FAT32 file systems o Select an X64 application with an EFl extension to add as a new UEFI boot option such as an OS boot loader or other UEFI application Software and configuration utilities 101 The new boot option is appended to the boot order list When you select a file you are prompted to enter the boot option description which is then displayed in the Boot menu as well as any optional data to be passed to an EFI application Boot to System Utilities After pre POST the boot options screen appears During this time you can access the System Utilities by pressing the F9 key e Choose between supported modes Legacy BIOS Boot Mode or Boot Mode 27 IMPORTANT Ifthe default boot mode settings are different than the user defined settings the system may not boot the OS installation if the defaults are restored To avoid this issue use the User Defined Defaults feature UEFI System Utilities to override the factory default settings For more information see the HP System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website http
82. iLO 4 security is enabled On 4 security is disabled Off System configuration can changed On System configuration is locked Reserved CMS Power on C is enabled On password is disabled Off 2 No function On ROM reads system configuration as invalid Component identification 13 Off Set default boot mode to On Set default boot mode to legacy To access the redundant ROM set S1 S5 and 6 to on When the system maintenance switch position 6 is set to the On position the system is prepared to erase all system configuration settings from both CMOS and NVRAM CAUTION Clearing CMOS and or NVRAM deletes configuration information Be sure to properly configure the server or data loss could occur 27 IMPORTANT Before using the S7 switch to change to Legacy BIOS Boot Mode be sure the HP Dynamic Smart Array B140i Controller is disabled Do not use the B140i controller when the server is in Legacy BIOS Boot Mode NMI functionality An NMI crash dump creates a crash dump log before resetting a system which is not responding Crash dump log analysis is an essential part of diagnosing reliability problems such as failures of operating systems device drivers and applications Many crashes freeze a system and the only available action for administrators is to restart the system Resetting the system erases any information which could support problem a
83. ibution unit PDU 27 power fault 10 power requirements 27 power supply cabling 91 power supply LEDs 10 power supply specifications 117 power supply hot plug 77 117 power supply non hot plug 91 powering down 17 Index 133 powering up 17 power on password 13 problem diagnosis 110 processors 63 Product ID 103 Q code label 7 101 QuickSpecs 36 40 44 50 59 63 69 75 79 95 R rack installation 25 rack rail hook and loop strap 33 rack warnings 28 RAID configuration 104 Rapid Deployment Pack RDP 25 rear panel LEDs 11 recommended ambient operating temperature TMRA 26 recovery key 84 redundant fan 53 54 redundant ROM 105 re entering the server serial number 103 registering the server 35 regulatory compliance information 113 removing server from rack 19 removing the security bezel 20 requirements airflow 25 requirements electrical grounding 27 requirements environmental 25 116 requirements power 27 requirements site 26 requirements space 25 requirements temperature 26 RoHS 114 ROM redundancy 105 ROM Based Setup Utility RBSU 101 S safety considerations 105 113 115 scripted installation 100 security bezel 36 security bezel removing 20 serial label pull tab 8 serial number 103 serial number iLO information pull tab 7 Server mode 95 server options installing 36 server setup 25 105 server specifications 116 server warnings and cautions 27 28 sit
84. installing the server into a telco rack order the appropriate option kit at the RackSolutions com website http www racksolutions com hp Follow the server specific instructions on the website to install the rack brackets Setup 29 WARNING This server is very heavy To reduce the risk of personal injury or damage to the equipment e Observe local occupational health and safety requirements and guidelines for manual material handling e Get help to lift and stabilize the product during installation or removal especially when the product is not fastened to the rails HP recommends that a minimum of two people are required for all rack server installations A third person may be required to help align the server if the server is installed higher than chest level e Use caution when installing the server in or removing the server from the rack it is unstable when not fastened to the rails CAUTION Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top To install the server in an HP Telco or a third party rack 1 Install the server and cable management arm option into the rack See the documentation that ships with the Easy Install Rail Kit 2 Connect peripheral devices to the server For information on identifying connectors see Rear panel components on page 10
85. isconnect each power cord from the server 3 Doone ofthe following o Extend the server from the rack on page 17 o Remove the server from the rack on page 19 gt If installed remove the security bezel Remove the security bezel optional on page 20 m Remove the access panel on page 20 6 Remove the optical drive blank o Four bay LFF drive model o Eightbay SFF drive model Retain the blank for future use 7 1551 the optical drive into the bay Hardware options installation 51 o Four bay LFF drive model al 119 a fi After sliding in the optical drive be sure to secure the drive with the screw Connect the optical drive cable to the optical drive Route the optical drive cable alongside the system board to connect to the system board SATA connector and then connect the power cable to the system board power cable connector Hardware options installation 52 o Four bay LFF drive model o Eightbay SFF drive model 10 Install the access panel on page 21 11 If removed install the security bezel Security bezel option on page 36 12 Install the server into the rack Installing the server into the rack on page 29 13 Power up the server on page 17 Redundant fan option To provide sufficient airflow to the system if a fan rotor fails the server supports redundant fans Hardware options installation 5
86. ization JSON JavaScript Object Notation LFF large form factor LOM Lights Out Management LRDIMM load reduced dual in line memory module Acronyms and abbreviations 127 NMI nonmaskable interrupt NVDIMM non volatile dual in line memory module NVRAM nonvolatile memory OA Onboard Administrator ODD Optical Disk Drive PCle Peripheral Component Interconnect Express PDU power distribution unit POST Power On Self Test PSU power supply unit RBSU ROM Based Setup Utility RDIMM registered dual in line memory module RDP Rapid Deployment Pack REST representational state transfer RoHS Restriction of Hazardous Substances Acronyms and abbreviations 128 RPS redundant power supply SAS serial attached SCSI SATA serial ATA SD Secure Digital SFF small form factor SIM Systems Insight Manager SPP HP Service Pack for ProLiant SSD solid state drive STD standard DIMM voltage TMRA recommended ambient operating temperature TPM Trusted Platform Module UEFI Unified Extensible Firmware Interface UID unit identification USB universal serial bus Acronyms and abbreviations 129 VC Virtual Connect VCA Version Control Agent VCRM Version Control Repository Manager xHCI Extensible Host Controller Interface Acronyms and abbreviations 130 Documentation feedback HP is committed to providing documen
87. lation CAUTION When using a Compaq branded 7000 series rack install the high airflow rack door insert PN 32728 1 B21 for 420 rack PN 157847 B21 for 22U rack to provide proper fronHo back airflow and cooling Z CAUTION If a third party rack is used observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment Front and rear doors If 420 rack includes closing front and rear doors you must allow 5 350 sq cm 830 sq in of holes evenly distributed from top to bottom to permit adequate airflow equivalent to the required 64 percent open area for ventilation Side The clearance between the installed rack component and the side panels of the rack must be a minimum of 7 cm 2 75 in Temperature requirements To ensure continued safe and reliable equipment operation install or position the system in a well ventilated climate controlled environment The maximum recommended ambient operating temperature TMRA for most server products is 35 C 95 F The temperature in the room where the rack is located must not exceed 35 C 95 F CAUTION To reduce the risk of damage to the equipment when installing third party options Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature beyond the maximum allowable limits e Do not exceed the manufacturer s TMRA Setup 26 Power requirements Installatio
88. lemento di costo solo in alcune zone In caso di necessit si richiedere l assistenza telefonica di un addetto del centro di supporto tecnico HP Nel materiale fornito con una parte di ricambio CSR HP specifica se il cliente deve restituire dei componenti Qualora sia richiesta la resa ad HP del componente difettoso lo si deve spedire ad HP entro un determinato periodo di tempo generalmente cinque 5 giorni lavorativi componente difettoso deve essere restituito con la documentazione associata nell imballo di spedizione fornito La mancata restituzione del componente pu comportare la fatturazione del ricambio da parte di HP Nel caso di riparazione da parte del cliente HP sostiene tutte le spese di spedizione e resa e sceglie il corriere vettore da utilizzare Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona Per il programma in Nord America fare riferimento al sito Web HP hitp www hp com go selfrepair Customer Self Repair HP Produkte enthalten viele CSR Teile Customer Self Repair um Reparaturzeiten zu minimieren und h here Flexibilitat beim Austausch defekter Bauteile zu erm glichen Wenn HP oder ein HP Servicepartner bei der Diagnose feststellt dass das Produkt mithilfe eines CSR Teils repariert werden kann sendet Ihnen HP dieses Bauteil zum Austausch direkt zu CSR Teile werden in zwei Kategorien unterteilt Zwingend Teile f r die das Customer Self Repair Verfahren zwi
89. ll bays are populated with either a component or a blank To install the component 1 If installed remove the security bezel Remove the security bezel optional on page 20 2 Remove the drive blank Hardware options installation 39 3 Prepare the drive 4 Install the drive 5 Determine the status of the drive from the drive LED definitions HP SmartDrive LED definitions on page 15 6 removed install the security bezel Security bezel option on page 36 To configure arrays see the HP Smart Storage Administrator User Guide on the HP website http www hp com go smartstorage docs Drive cable options Use these drive cable options to install an HP Host Bus Adapter or an HP Smart Array Controller board option For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs Mini SAS cable options This section describes how to connect the Mini SAS cables in the following drive configurations Drive configuration Storage controller options Expansion slot Four bay LFF H240 or P440 Slot 2 Low profile Slot 3 Low profile cannot support H240 P440 Hardware options installation 40 Drive configuration Storage controller options Expansion slot Eight bay SFF H240 or P440 Slot 2 Low profile Slot 3 Low profile cannot support H240 P440 To connect the cable option
90. lled properly inside the processor retaining bracket the processor retaining bracket clears the flange on the front of the socket Z CAUTION Do not press down on the processor Pressing down on the processor may cause damage to the processor socket and the system board Press only in the area indicated on the processor retaining bracket Z CAUTION Close and hold down the processor cover socket while closing the processor locking levers The levers should close without resistance Forcing the levers closed can damage the processor and socket requiring system board replacement Hardware options installation 66 10 Press and hold the processor retaining bracket in place and then close each processor locking lever Press only in the area indicated on the processor retaining bracket 11 Remove the thermal interface protective cover from the heatsink 12 Install the heatsink a Tighten one pair of diagonally opposite screws halfway and then tighten the other pair of screws Hardware options installation 67 b Finish the installation by completely tightening the screws in the same sequence WELA VLL Configuration One processor Blank non redundant One processor Blank Blank Blank redundant Two processors Fan Fan Fan non redundant Two processors Fan Fan Fan redundant Hardware options installation 68 To install a fan 1 Remove the fan blanks Fan population guideline
91. m to allow for faster operation This allows higher memory operating speed compared to quad rank RDIMMs Hardware options installation 58 DIMM identification To determine DIMM characteristics use the label attached to the DIMM and the following illustration and HP 8GB IRx4 DDR4 2133P R Rank Single rank 2R Dual rank AR Quad rank Data width x4 4 bit x8 8 bit e ui 5 Maximum memory 2133 MT s speed PN SES DIMM type R RDIMM registered L LRDIMM load reduced For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs Memory configurations To optimize server availability the server supports the following AMP modes e Advanced ECC Provides up to 4 bit error correction and enhanced performance over Lockstep mode This mode is the default option for this server e spare memory Provides protection against failing or degraded DIMMs Certain memory is reserved as spare and automatic failover to spare memory occurs when the system detects a DIMM that is degrading This allows DIMMs that have a higher probability of receiving an uncorrectable memory error which would result in system downtime to be removed from operation Hardware options installation 59 Mirrored memory Provides maximum protection against failed DIM
92. mponent is extended Setup 28 WARNING When installing a server in a telco rack be sure that the rack frame is adequately secured at the top and bottom to the building structure Identifying the contents of the server shipping carton Unpack the server shipping carton and locate the materials and documentation necessary for installing the server All the rack mounting hardware necessary for installing the server into the rack is included with the rack or the server The contents of the server shipping carton include e Server e Power cord Rack rail hook and loop strap e Printed setup documentation e Rack mounting hardware kit and documentation optional You need the following items for some procedures e 1 25 Torx screwdriver to loosen the shipping screws located inside the server quick release latch rack ears e 10 15 Torx screwdriver Flathead screwdriver to remove the knockout on the dedicated iLO connector opening Hardware options e Operating system or application software Installing hardware options Install any hardware options before initializing the server For options installation information see the option documentation For server specific information see Hardware options installation on page 36 Installing the server into the rack To install the server into a rack with square round or threaded holes refer to the instructions that ship with the rack hardware kit If you are
93. n of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians This equipment is designed to operate in installations covered by NFPA 70 1999 Edition National Electric Code and NFPA 75 1992 code for Protection of Electronic Computer Data Processing Equipment For electrical power ratings on options refer to the product rating label or the user documentation supplied with that option N WARNING To reduce the risk of personal injury fire or damage to the equipment do not overload the AC supply branch circuit that provides power to the rack Consult the electrical authority having jurisdiction over wiring and installation requirements of your facility Z CAUTION Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system in operation during a power failure When installing more than one server you might need to use additional power distribution devices to safely provide power to all devices Observe the following guidelines Balance the server power load between available AC supply branch circuits Donotallow the overall system AC current load to exceed 80 of the branch circuit AC current rating not use common power outlet strips for this equipment
94. nabled For more information about supported operating systems see the HP UEFI System Utilities and Shell Release Notes on the HP website http www hp com go ProLiantUEFI docs A physically present user can customize the certificates embedded in the UEFI BIOS by adding removing their own certificates Software and configuration utilities 102 Embedded UEFI shell The system BIOS in all HP ProLiant Gen servers includes an Embedded Shell in the ROM The UEFI Shell environment provides an a command line prompt and a set of CLls that allow scripting file manipulation and system information These features enhance the capabilities of the System Utilities For more information see the following documents e HP UEFI Shell User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs e UEFI Shell Specification on the UEFI website http www uefi org specifications Embedded Diagnostics option The system BIOS in all HP ProLiant Gen servers includes an Embedded Diagnostics option in the ROM The Embedded Diagnostics option can run comprehensive diagnostics of the server hardware including processors memory drives and other server components For more information on the Embedded Diagnostics option see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs HP RESTful API support for UEFI HP ProLiant G
95. nalysis but the NMI feature preserves that information by performing a memory dump before a system reset To force the system to invoke the NMI handler and generate a crash dump log do one of the following e Usethe iLO Virtual NMI feature Short the NMI header System board components on page 12 For more information see the HP website http www hp com support NMI Drive numbering e Fourbay LFF drive model e Component identification 14 e Eightbay SFF drive model LL dede SmartDrive LED definitions HP SmartDrives are the latest HP drive technology and they are supported beginning with ProLiant Gen8 servers and server blades The HP SmartDrive is not supported on earlier generation servers and server blades Identify an HP SmartDrive by its carrier shown in the following illustration When a drive is configured as a part of an array and connected to a powered up controller the drive LEDs indicate the condition of the drive Solid blue The drive is being identified by a host application pear dia blue The drive carrier firmware is being updated or requires an update I MN Of drive 0 00 not remove C RN white Do not remove LL M drive Removing the drive causes one or more of the logical drives to fail Removing the drive does not cause a Removing the drive does not cause a logical drive to
96. ndatory Parts for which customer self repair is mandatory If you request HP to replace these parts you will be charged for the travel and labor costs of this service e Optional Parts for which customer self repair is optional These parts are also designed for customer self repair If however you require that HP replace them for you there may or may not be additional charges depending on the type of warranty service designated for your product NOTE Some HP parts are not designed for customer self repair In order to satisfy the customer warranty HP requires that an authorized service provider replace the part These parts are identified as No in the Illustrated Parts Catalog Based on availability and where geography permits CSR parts will be shipped for next business day delivery Same day or four hour delivery may be offered at an additional charge where geography permits assistance is required you can call the HP Technical Support Center and a technician will help you over the telephone HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP In cases where it is required to return the defective part to HP you must ship the defective part back to HP within a defined period of time normally five 5 business days The defective part must be returned with the associated documentation in the provided shipping material Failure to return the defective part may result in H
97. nents on page 12 Remove the battery o For battery socket with a metal release tab o For battery socket that uses a plastic outer lip to secure the system battery use a small flat bladed nonconductive tool to carefully remove the battery from the socket System battery replacement 111 N WARNING not exert too much force to remove the system battery The battery could pop out of the socket or the tool could slip and damage the socket or the system board 27 IMPORTANT Replacing the system board battery resets the system ROM to its default configuration After replacing the battery use BIOS Platform Configuration RBSU in the UEFI System Utilities UEFI System Utilities on page 101 to reconfigure the system To replace the component reverse the removal procedure For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider System battery replacement 112 Regulatory information Safety and regulatory compliance For safety environmental and regulatory information see Safety and Compliance Information for Server Storage Power Networking and Rack Products available at the HP website http www hp com support Safety Compliance EnterpriseProducts Belarus Kazakhstan Russia marking Manufacturer Hewlett Packard Company Address 3000 Hanover Street Palo Alto California 94304 U S Local representative informati
98. ngend vorgegeben ist Wenn Sie den Austausch dieser Teile von HP vornehmen lassen werden Ihnen die Anfahrt und Arbeitskosten f r diesen Service berechnet Optional Teile f r die das Customer Self Repair Verfahren optional ist Diese Teile sind auch f r Customer Self Repair ausgelegt Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen m chten k nnen bei diesem Service je nach den f r Ihr Produkt vorgesehenen Garantiebedingungen zus tzliche Kosten anfallen Support and other resources 120 HINWEIS Einige Teile sind nicht f r Customer Self Repair ausgelegt Um den Garantieanspruch des Kunden zu erf llen muss das Teil von einem HP Servicepartner ersetzt werden Im illustrierten Teilekatalog sind diese Teile mit bzw gekennzeichnet CSR Teile werden abh ngig von der Verf gbarkeit und vom Lieferziel am folgenden Gesch ftstag geliefert F r bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verf gbar Wenn Sie Hilfe ben tigen k nnen Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen Den Materialien die mit einem CSR Ersatzteil geliefert werden k nnen Sie entnehmen ob das defekte Teil an HP zur ckgeschickt werden muss Wenn es erforderlich ist das defekte Teil an HP zur ckzuschicken m ssen Sie dies innerhalb eines vorgegebenen Zeitraums tun in der Regel innerhalb von f nf 5 Gesc
99. ngle dual and quad rank 58 documentation feedback 131 drive cabling 40 85 drive numbering 14 drivers 107 drives installation guidelines 37 drives installing 37 electrical grounding requirements 27 electrostatic discharge 115 embedded UEFI diagnostics 103 embedded shell 103 enabling the Trusted Platform Module 84 environmental requirements 25 environmental specifications 116 Erase Utility 95 99 error messages 110 expansion board options 73 extending server from rack 17 F fan connectors 54 fan module location 16 fan modules installation 54 fan population guidelines 54 FBWC cabling 85 firmware 105 108 Foundation Care Services 109 front cabling 93 front panel components 7 front panel LEDs 8 front USB 3 0 75 G grounding methods 115 Index 132 grounding requirements 27 115 H hardware options installation 36 health driver 104 heatsink 63 help resources 118 hotswap fan 54 HP Care Pack Services 25 109 HP Collaborative Support 109 HP contact information 118 HP Insight Diagnostics 99 HP Insight Diagnostics survey functionality 99 HP Insight Online 95 98 HP Insight Remote Support software 98 109 HP Proactive Care 109 HP Smart Storage Battery cabling 90 HP Smart Update Manager overview 95 100 HP SmartMemory 57 HP SSA HP Smart Storage Administrator 95 104 HP Support Center 109 HP Systems Insight Manager SIM 97 99 HP technical support 109 118 HP Trusted Platform
100. nhanced performance in Advanced ECC mode This architecture also enables Online Spare Memory mode DIMM slots in this server are identified by number and by letter Letters identify the population order Slot numbers indicate the DIMM slot ID for spare replacement Single dual and quad rank DIMMs To understand and configure memory protection modes properly an understanding of single dual and quad rank DIMMs is helpful Some DIMM configuration requirements are based on these classifications A single rank DIMM has one set of memory chips that is accessed while writing to or reading from the memory A dual rank DIMM is similar to having two single rank DIMMs on the same module with only one rank accessible at a time A quad rank DIMM is effectively two dual rank DIMMs on the same module Only one rank is accessible at a time The server memory control subsystem selects the proper rank within the DIMM when writing to or reading from the DIMM Dual and quad rank DIMMs provide the greatest capacity with the existing memory technology For example if current DRAM technology supports 8 GB single rank DIMMs a dual rank DIMM would be 16 GB and a quad rank DIMM would be 32 GB LRDIMMs are labeled as quad rank DIMMs There are four ranks of DRAM on the DIMM but the LRDIMM buffer creates an abstraction that allows the DIMM to appear as a dual rank DIMM to the system The LRDIMM buffer isolates the electrical loading of the DRAM from the syste
101. nk DIMMs are populated for two DIMMs per channel always populate the higher number rank DIMM first starting from the farthest slot For example first quad rank DIMM then dual rank DIMM and then lastly single rank DIMM should be populated starting farthest from the processor on each channel For more information about server memory see the HP website http www hp com go memory The DIMM speeds supported in this server are listed in the following table Populated slots Rank Speeds supported MT s per channel Single dual or quad rank 2133 Single dual or quad rank 2133 Advanced ECC population guidelines For Advanced ECC mode configurations observe the following guidelines Observe the general DIMM slot population guidelines page 61 DIMMs may be installed individually Hardware options installation 61 Online spare population guidelines For Online Spare memory mode configurations observe the following guidelines Observe the general DIMM slot population guidelines on page 61 Each channel must have a valid online spare configuration Each channel can have a different valid online spare configuration Each populated channel must have a spare rank A single dual rank DIMM is not a valid configuration Mirrored Memory population guidelines For Mirrored Memory mode configurations observe the following guidelines Observe the general DIMM slot population guidelines on page 6
102. nnot enable the TPM or the encryption technology For security reasons only the customer can enable these features When returning a system board for service replacement do not remove the TPM from the system board When requested HP Service provides a TPM with the spare system board Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security rivet Upon locating a broken or disfigured rivet on an installed TPM administrators should consider the system compromised and take appropriate measures to ensure the integrity of the system data When using BitLocker always retain the recovery key password The recovery key password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity HP is not liable for blocked data access caused by improper TPM use For operating instructions see the encryption technology feature documentation provided by the operating system Installing the Trusted Platform Module board Z WARNING To reduce the risk of personal injury electric shock or damage to the equipment remove the power cord to remove power from the server The front panel Power On Standby button does not completely shut off system power Portions of the power supply and some internal circuitry remain active until AC power is removed Z WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool
103. ns 2 Select HP Version Control from the available options in HP Insight Management 3 Download the latest document Software and configuration utilities 108 HP operating systems and virtualization software support for Proliant servers For information about specific versions of a supported operating system see the HP website http www hp com go ossupport HP Technology Service Portfolio Connect to HP for assistance on the journey to the new style of IT HP Technology Services delivers confidence and reduces risk to help you realize agility and stability in your IT infrastructure Utilize our consulting expertise in the areas of private or hybrid cloud computing big data and mobility requirements improving data center infrastructure and better use of today s server storage and networking technology For more information see the HP website hitp www hp com services consulting Our support portfolio covers services for HP server storage and networking hardware and software plus the leading industry standard operating systems Let us work proactively with you to prevent problems Our flexible choices of hardware and software support coverage windows and response times help resolve problems faster reduce unplanned outages and free your staff for more important tasks For more information see the HP website http www hp com services support Tap into our knowledge expertise innovation and world class services to achieve bet
104. nt panel EDs and b flons i ice eod aee tide serre bre rte eee e Eee Tocem Pega Se exse desde 8 Power NER E RU RO T NENNEN 10 Rear panel components ezsa ee ERU E A LI p re ade dere edd de re ede eee Pe 10 Rear panel LEDS ET 11 PC riser board slot definitions coord pu PEINE ou ui pra HM quU depu NN ENTE 11 System board components sese eene eene eene estt trst nennen 12 DIMM slot HH 13 System maintenance 11 eene eene enne enne een 13 NMI FUnCHONG ip Ec 14 Drive Dumb FIIO 14 15 Pan locations sess tuc vols E 16 ODIO a 17 Power Up 17 Power down the Se VEP qu aa per HERE ORUM REMO GERANRE DN HIA AReR DETUR EUM DIM TRA QUII LR MERE 17 Extend the server from the racle iiis eii es arte MARRE 17 Remove the server from the eene eene 19 Remove the security bezel optional
105. o power supplies are installed power supply failure has occurred or the power button cable is disconnected Component identification 9 Power fault LEDs The following table provides a list of power fault LEDs and the subsystems that are affected Not all power faults are used by all servers FlexibleLOM 5 flashes Removable HP Flexible Smart Array 6 flashes controller Smart SAS HBA controller System board PCle slots 7 flashes Power backplane or storage backplane 8 flashes Power supply 9 flashes Rear panel components Description Slot 1 PCle3 x16 16 8 4 1 Slot 2 PCle3 x8 8 4 1 Slot 3 PCle3 x16 16 8 4 1 Non hot plug power supply Power supply blank bay 2 of optional redundant power supply module Hotplug power supply bay 1 of optional redundant power supply module NIC connector 2 NIC connector 1 Ip 10 USB 3 0 connectors Dedicated iLO module connector optional Component identification 10 Rear panel LEDs mem esp Sows 1 UID LED Solid blue Activated Flashing blue e 1 Hz cycle per sec Remote management or firmware upgrade in progress 4 Hz cycle per sec iLO manual reboot sequence initiated 8 Hz cycle per sec iLO manual reboot sequence in progress Off Deactivated NIC link LED Green Network link Off 2 No network link NIC activity LED Solid green Link to network Flashing green Network active Off 2 No network activity Power
106. ocket 1 must be populated at all times or the server does not function Hardware options installation 63 In a multiprocessor configuration to optimize system performance HP recommends balancing the total capacity of the DIMMs across the processors To install the component 1 Power down the server on page 17 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Doone ofthe following o Extend the server from the rack on page 17 o Remove the server from the rack on page 19 4 Remove the access panel on page 20 Remove the heatsink blank Hardware options installation 64 6 Open each of the processor locking levers in the order indicated in the following illustration and then open the processor retaining bracket 7 Remove the clear processor socket cover Retain the processor socket cover for future use Z CAUTION THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED To avoid damage to the system board do not touch the processor or the processor socket contacts Hardware options installation 65 8 Install the processor Verify that the processor is fully seated in the processor retaining bracket by visually inspecting the processor installation guides on either side of the processor THE PINS ON THE SYSTEM BOARD ARE VERY FRAGILE AND EASILY DAMAGED 9 Close the processor retaining bracket When the processor is insta
107. on Russian e Russia A O 125171 16A crp 3 7 495 797 35 00 7 495 287 89 05 e Belarus NOOO ben 220030 yn 36 1 722 723 375 17 392 28 18 375 17 392 28 21 e Kazakhstan TOO 050040 28B 1 7 727 355 35 50 7 727 355 35 51 Local representative information Kazakh K 28 7 727 355 35 50 7 727 355 35 51 Manvfacturing date The manvfacturing date is defined by the serial number HP serial number format for this product CCSYWWZZZZ Regulatory information 113 Valid date formats include the following e YWW where v indicates the year counting from within each new decade with 2000 as the starting point For example 238 2 for 2002 and 38 for the week of September 9 In addition 2010 is indicated by O 2011 by 1 2012 by 2 2013 by 3 and so forth e YYWW where YY indicates the year using base year of 2000
108. ontroller Depending on the controller model the cable connector on the cache module might be facing up or down when the module is installed on the controller board Hardware options installation 47 a Connect the cache module backup power cable to the module b Install the cache module on the storage controller Hardware options installation 48 7 Connect the other end of the cache module cable to the PCle riser board 9 Install the HP Smart Storage Battery a Disconnect the 24 pin power supply cable from the system board b Align the component and press down until it clicks in place c Connect the battery cable Hardware options installation 49 d Connect the 24 pin power supply cable to the system board Ensure that the battery cable is underneath the DIMM guard e Install the access panel on page 21 10 11 on page 29 Installing the server into the rack Install the server into the rack 12 Power up the server on page 17 Optical drive option and compatibility see configurations 7 options specifications For more information about product features the product QuickSpecs on the HP website http www hp com go qs To install the component 1 Power down the server on page 17 Remove all power 2 Hardware options installation 50 a Disconnect each power cord from the power source b D
109. opposite that slot 7 Remove the baffle from the expansion board IMPORTANT There is no need to remove the baffle when the controller card is installed in slot 1 Slot 1 is a full height half length slot so it supports the baffle in place while slot 2 and slot 3 do not 8 Install the expansion board o Expansion board installation into slot 1 Hardware options installation 74 o Expansion board installation into slot 2 o Expansion board installation into slot 3 9 Connect all necessary internal cabling to the expansion board For more information on these cabling requirements see the documentation that ships with the option 10 Install the PCI riser cage on page 23 27 IMPORTANT The server does not power up if the PCI riser cage is not seated properly 11 Install the access panel on page 21 12 Install the server into the rack Installing the server into the rack on page 29 13 Power up the server on page 17 Front USB 3 0 option The front USB 3 0 option can only be installed in the eight bay configuration For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs Hardware options installation 75 To install the component 1 2 Power down the server on page 17 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord
110. or more information see Storage cabling on page 85 13 Install the access panel on page 21 14 Install the server into the rack Installing the server into the rack on page 29 15 Power up the server on page 17 Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank 16 Install the drives Drive options on page 36 Controller options The server ships with an embedded HP Dynamic Smart Array B140i Controller For more information about the controller and its features see the HP Dynamic Smart Array B140i RAID Controller User Guide on the HP website http www hp com go smartstorage docs Upgrade options exist for an integrated array controller For a list of supported options see the product QuickSpecs on the HP website http www hp com go qgs To configure arrays see the HP Smart Storage Administrator User Guide on the HP website http www hp com go smartstorage docs The server supports FBWC FBWC consists of a cache module and an HP Smart Storage Battery Pack The DDR cache module buffers and stores data being written by an integrated Gen9 P series Smart Array Controller This server supports the 96 W HP Smart Storage Battery Pack This battery pack can support up to 24 devices Devices in this context refer to the HP Smart Array Controller or NVDIMM associated with the cache module The battery pack might
111. or more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs To install the component 1 2 Power down the server on page 17 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following Hardware options installation 70 o Extend the server from the rack on page 17 a Remove the server from the rack on page 19 Remove the access panel on page 20 4 5 necessary disconnect any internal cables connected to the system board 6 Remove the PCI riser cage on page 21 Retain the cage for future use 7 Remove the blank from the FLexibleLOM slot of the riser cage Retain the blank for future use 8 Install the component a Firmly seat the FlexibleLOM into the slot Hardware options installation 71 b Tighten the T 15 screw to secure the component 9 Connect the FlexibleLOM sideband cable 2 lt am fj in 4 Hardware options installation 72 10 Align the PCI riser board with the corresponding connector on the system board and then press down the riser cage Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed 11 Inst
112. other cables in the server rear panel 27 IMPORTANT When using cable management arm components be sure to leave enough slack in each of the cables to prevent damage to the cables when the server is extended from the rack 6 Use the hook and loop strap included in the server shipping carton to secure the power cords and the other rear panel cables to the rack rail For detailed instructions see Installing the rack rail hook and loop strap on page 33 7 Connect the power cord to the power source Setup 32 Z WARNING To reduce the risk of electric shock or damage to the equipment e Do not disable the power cord grounding plug The grounding plug is an important safety feature e Plug the power cord into a grounded earthed electrical outlet that is easily accessible at all times e Unplug the power cord from the power supply to disconnect power to the equipment Do not route the power cord where it can be walked on or pinched by items placed against it Pay particular attention to the plug electrical outlet and the point where the cord extends from the server Installing the rack rail hook and loop strap The rack rail hook and loop strap can be installed on either the left or right rack rail HP recommends installing it on the left rack rail for better cable management To install the rack rail hook and loop strap 1 Install the server into the rack Installing the server into the rack page 29 2 Install
113. port docs HP Insight Remote Support is available as part of HP Warranty HP Care Pack Service or HP contractual support agreement HP Insight Remote Support central connect When you use the embedded Remote Support functionality with HP ProLiant Gen8 and later server models and HP BladeSystem c Class enclosures you can register a server or rack to communicate to HP through an HP Insight Remote Support centralized Hosting Device in your local environment All configuration and service event information is routed through the Hosting Device This information can be viewed by using the local HP Insight Remote Support user interface or the web based view in HP Insight Online For more information see HP Insight Remote Support Release Notes on the HP website http www hp com go insightremotesupport docs HP Insight Online direct connect When you use the embedded Remote Support functionality with HP ProLiant Gen8 and later server models and HP BladeSystem c Class enclosures you can register a server or rack to communicate directly to HP Insight Online without the need to set up an HP Insight Remote Support centralized Hosting Device in your local environment HP Insight Online will be your primary interface for remote support information For more information see the product documentation on the HP website http www hp com go insightremotesupport docs HP Insight Online HP Insight Online is a capability of the HP Support Center portal
114. r even if no host operating system is installed Embedded remote support software is available on HP ProLiant Gen8 and later servers with iLO 4 regardless of the operating system software and without installing OS agents on the server Software and configuration utilities 95 Using iLO 4 you can do the following e Access a high performance and secure Integrated Remote Console to the server from anywhere in the world if you have a network connection to the server e Usethe shared Integrated Remote Console to collaborate with up to four server administrators Remotely mount high performance Virtual Media devices to the server e Securely and remotely control the power state of the managed server e Implement true Agentless Management with SNMP alerts from HP iLO regardless of the state of the host server Download the Active Health System log Register for HP Insight Remote Support e Use iLO Federation to manage multiple servers from one system running the iLO web interface e Use Virtual Power and Virtual Media from the GUI the or the iLO scripting toolkit for many tasks including the automation of deployment and provisioning e Control iLO by using a remote management tool For more information about iLO 4 features see the iLO 4 documentation on the HP website http www hp com go ilo docs The HP iLO 4 hardware and firmware features and functionality such as NAND size and embedded user partition v
115. ratie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier transportonderneming hiervoor wordt gebruikt Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP Informatie over Service Partners vindt u op de HP website http www hp com go selfrepair Reparo feito pelo cliente Os produtos da HP s o projetados com muitas pe as para reparo feito pelo cliente CSR de modo minimizar o tempo de reparo e permitir maior flexibilidade na substitui o de pe as com defeito Se durante o per odo de diagn stico a HP ou fornecedores parceiros de servico da HP concluir que o reparo pode ser efetuado pelo uso de uma pe a CSR a pe a de reposi o ser enviada diretamente ao cliente Existem duas categorias de pecas CSR Obrigat ria Pecas cujo reparo feito pelo cliente obrigat rio Se desejar que a HP substitua essas pecas cobradas as despesas de transporte e m o de obra do servico Support and other resources 122 Opcional Pe as cujo reparo feito pelo cliente opcional Essas pe as tamb m projetadas para reparo feito pelo cliente No entanto se desejar que a HP as substitua pode haver ou n o a cobranca de taxa adicional dependendo do tipo de servico de garantia destinado ao produto OBSERVAC O Algumas da HP n o sao projetadas para o reparo feito pelo cliente A fim
116. rmation about the One Time Boot Menu see the HP UEFI System Utilities User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs FWUpdate command from within the Embedded Shell For systems configured in either boot mode update the firmware 1 d np Access the System ROM Flash Binary component for your server from the HP Support Center http www hp com go hpsc When searching for the component always select Cross operating system to locate the binary file Copy the binary file to a USB media or iLO virtual media Attach the media to the server Boot to Embedded Shell To obtain the assigned file system volume for the USB key enter Map r For more information about accessing file system from the shell see the HP Shell User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProliantUEFI docs Software and configuration utilities 106 Change to the file system that contains the System ROM Flash Binary component for your server Enter one of the fsx file systems available such as s0 or s1 and press Enter Use the command to change from the current directory to the directory that contains the binary file Enter fwupdate d BIOS f filename to flash the system ROM For help on the FWUPDATE command enter the command help fwupdate b Reboot the server A reboot is required after the firmware update for the updates to take effec
117. s on page 54 t 2 Install the additional fans included in the processor option kit 3 determine which fan blanks need to be removed to install the additional fans see Fan population guidelines on page 54 4 Install the access panel on page 21 Install the server into the rack Installing the server into the rack on page 29 Power up the server on page 17 Secondary PCle x16 riser option For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs Hardware options installation 69 To install the component 1 2 5 Power down the server on page 17 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack page 17 o Remove the server from the rack on page 19 Remove the access panel on page 20 Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all PCI slots have either an expansion slot cover or an expansion board installed Firmly hold on to the plastic ends and press down to install the PCle x16 riser board Install the access panel on page 21 Install the server into the rack Installing the server into the rack on page 29 Power up the server on page 17 FlexibleLOM option F
118. s is locked if you fail to follow the proper procedures for updating the system or option firmware replacing the system board replacing a hard drive or modifying OS application TPM settings For more information on firmware updates and hardware procedures see the HP Trusted Platform Module Best Practices White Paper on the HP website http www hp com support For more information on adjusting TPM usage in BitLocker see the Microsoft website http technet microsoft com en us library cc7 32774 aspx Hardware options installation 84 Cabling Cabling overview This section provides guidelines that help you make informed decisions about cabling the server and hardware options to optimize performance For information on cabling peripheral components refer to the white paper on high density deployment at the HP website hitp www hp com products servers platforms Z CAUTION When routing cables always be sure that the cables are not in a position where they can be pinched or crimped Storage cabling Depending on the controller option installed the actual storage controller connectors might look different from what is shown in this section Four bay LFF non hot plug drive cabling Four bay LFF non hotplug drive backplane connected to the system board tem DesHpion Drive power cable MiniSAS cable Cabling 85 Four bay LFF hot plug drive cabling Fourbay LFF drive backplane connected to the system
119. s screen By default the System Utilities menus are in the English language o If you do not need to modify the server configuration and are ready to install the system software press the F10 key to access Intelligent Provisioning For more information on automatic configuration see the UEFI documentation on the HP website http www hp com go ProLiantUEFI docs Setup 34 Registering the server To experience quicker service and more efficient support register the product at the HP Product Registration website http register hp com Setup 35 Hardware options installation Introduction more than one option is being installed read the installation instructions for all the hardware options and identify similar steps to streamline the installation process WARNING To reduce the risk of personal injury from hot surfaces allow the drives and the internal system components to cool before touching them Z CAUTION To prevent damage to electrical components properly ground the server before beginning any installation procedure Improper grounding can cause electrostatic discharge Security bezel option The security bezel helps prevent unauthorized physical access to the front panel components The security bezel is only supported in servers using the quick release latch rack ears Install the security bezel and then lock it with the key provided with the kit Drive options The server supports up to four
120. server on page 17 12 Enable the dedicated iLO connector Enabling the dedicated management module page 81 Enabling the dedicated iLO management module The onboard NIC 1 shared connector is set as the default system connector To enable the dedicated iLO management module use the iLO 4 Configuration Utility accessible within the HP UEFI System Utilities For more information on the HP UEFI System Utilities see the documentation on the HP website http www hp com go ProLiantUEFI docs 27 IMPORTANT Ifthe iLO configuration settings are reset to the default values remote access to the machine will be lost Access the physical machine and repeat the procedure described in this section to re enable the dedicated iLO management connector To enable the dedicated iLO management module 1 During the server startup sequence after installing the module press F9 in the POST screen The System Utilities screen appears 2 Select System Configuration iLO 4 Configuration Utility The iLO 4 Configuration Utility screen appears 3 Select Network Options and then press Enter The Network Options screen appears 4 Setthe Network Interface Adapter field to ON and then press Enter Press F10 to save your changes A message prompt to confirm the iLO settings reset appears Press Enter to reboot the iLO settings Press Esc until the main menu is displayed Select Reboot the System to exit the utility and resume
121. static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Electrostatic discharge 115 Specifications Environmental specifications Temperature range ee Operating 10 C to 35 C 50 F to 95 F Nonoperating 30
122. t and for hardware stability to be maintained For more information about the commands used in this procedure see the HP UEFI Shell User Guide for HP ProLiant Gen9 Servers on the HP website http www hp com go ProLiantUEFI docs Firmware Update application in System Utilities For systems configured in either boot mode update the firmware 1 Access the System ROM Flash Binary component for your server from the HP Support Center http www hp com go hpsc When searching for the component always select Cross Operating System to find the component Copy the binary file to a USB media or iLO virtual media Attach the media to the server During POST press F9 to enter System Utilities Select Embedded Applications Firmware Update System ROM Select Firmware File Select the device containing the flash file Select the flash file This step may take a few moments to complete Select Start firmware update and allow the process to complete Reboot the server A reboot is required after the firmware update for the updates to take effect and for hardware stability to be maintained Online Flash components This component provides updated system firmware that can be installed directly on supported Operating Systems Additionally when used in conjunction with HP SUM HP Smart Update Manager on page 100 this Smart Component allows the user to update firmware on remote servers from a central location
123. tation that meets your needs To help us improve the documentation send any errors suggestions or comments to Documentation Feedback mailto docsfeedbackGhp com Include the document title and part number version number or the URL when submitting your feedback Documentation feedback 131 Index A access panel 21 Active Health System 95 96 ACU Array Configuration Utility 104 Advanced ECC memory 60 61 airflow requirements 25 26 ambient temperature 26 116 AMP modes 59 authorized reseller 115 118 authorized technician 118 Automatic Server Recovery ASR 104 Basic Input Output System BIOS 95 Belarus Kazakhstan Russia marking 113 BIOS upgrade 95 boot options 34 101 103 C cabling drive 85 86 87 cabling 89 cabling optical drive 92 Care Pack 25 98 109 118 cautions 115 central connect 98 change control and proactive notification 109 clearing NVRAM 13 CMOS 13 components front panel 7 components rear panel 10 components system board 12 configuration of system 95 configuring AMP modes 59 contacting HP 118 crash dump analysis 14 customer self repair CSR 118 D dedicated iLO management connector 79 dedicated iLO management module option 79 default settings 60 diagnosing problems 110 diagnostic tools 95 99 103 104 dimensions and weight 116 DIMM identification 59 DIMM installation guidelines 58 59 61 DIMM population guidelines 61 DIMM slot locations 13 DIMMs si
124. ter results Access and apply technology in new ways to optimize your operations and you ll be positioned for success Change control and proactive notification HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products For more information refer to the HP website http www hp com go pcn Software and configuration utilities 109 Troubleshooting Troubleshooting resources The HP ProLiant Gen9 Troubleshooting Guide Volume I Troubleshooting provides procedures for resolving common problems and comprehensive courses of action for fault isolation and identification issue resolution and software maintenance on Proliant servers and server blades To view the guide select a language English http www hp com support Gen9 TSG French http www hp com support Gen9 TSG fr Spanish http www hp com support Gen9 TSG German http www hp com support Gen9 TSG de Japanese http www hp com support Gen9 TSG ja Simplified Chinese http www hp com support Gen9 TSG zh cn The HP ProLiant Gen Troubleshooting Guide Volume Error Messages provides a list of error messages and information to assist with interpreting and resolving error messages on Proliant servers and server blades To view the guide select a language English http www hp com support Gen9 EMG en French http www hp com support G
125. the smallest drive in the array Any excess capacity of a particular drive cannot be used in the array and so is unavailable for data storage Installing a non hot plug drive Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank To install the component 1 Power down the server on page 17 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 If installed remove the security bezel Remove the security bezel optional on page 20 Hardware options installation 37 4 Remove the drive carrier 5 Remove the two metal brackets from the drive carrier 6 Install the drive in the carrier Hardware options installation 38 7 Install the drive Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless all bays are populated with either a component or a blank If removed install the security bezel Security bezel option on page 36 Connect each power cord to the server 10 Connect each power cord to the power source 11 Power up the server on page 17 To configure arrays see the HP Smart Storage Administrator User Guide on the HP website http www hp com go smartstorage docs Installing a hot plug drive Z CAUTION To prevent improper cooling and thermal damage do not operate the server unless a
126. the boot process The IP address of the enabled dedicated iLO connector appears on the POST screen on the subsequent boot up Access the Network Options screen again to view this IP address for later reference HP Trusted Platform Module option For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs Use these instructions to install and enable a TPM on a supported server This procedure includes three sections 1 Installing the Trusted Platform Module board on page 82 2 Retaining the recovery key password on page 84 3 Enabling the Trusted Platform Module on page 84 Hardware options installation 81 Enabling the TPM requires accessing BIOS Platform Configuration RBSU in HP UEFI System Utilities on page 101 TPM installation requires the use of drive encryption technology such as the Microsoft Windows BitLocker Drive Encryption feature For more information on BitLocker see the Microsoft website http www microsoft com AN CAUTION Always observe the guidelines in this document Failure to follow these guidelines can cause hardware damage or halt data access When installing or replacing a TPM observe the following guidelines Do not remove an installed TPM Once installed the TPM becomes a permanent part of the system board When installing or replacing hardware HP service providers ca
127. thermal damage do not operate the server unless all bays are populated with either a component or a blank 13 Install the access panel on page 21 14 Doone of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 29 15 Power up the server on page 17 Dedicated iLO management module option For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs To install the component 1 Power down the server page 17 Hardware options installation 79 2 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server 3 Doone ofthe following o Extend the server from the rack on page 17 o Remove the server from the rack on page 19 Remove the access panel on page 20 Remove the PCI riser cage on page 21 Using a flat screwdriver the knockout to loosen it and then pull it out of the chassis 7 Install the dedicated iLO management module 8 f removed install the PCI riser cage and the expansion board 9 Install the access panel on page 21 Hardware options installation 80 10 Do one of the following o Slide the server into the rack o Install the server into the rack Installing the server into the rack on page 29 11 Power up the
128. toda la documentaci n relacionada y con el embalaje de env o Si no enviara el componente defectuoso requerido HP podr cobrarle por el de sustituci n En el caso de todas Support and other resources 121 sustituciones que lleve a cabo el cliente HP se har cargo de todos los gastos de env o y devoluci n de componentes y la empresa de transporte que se utilice para dicho servicio Para obtener m s informaci n acerca del programa de Reparaciones del propio cliente de HP p ngase en contacto con su proveedor de servicios local Si est interesado en el programa para Norteam rica visite la p gina web de HP siguiente http www hp com go selfrepair Customer Self Repair Veel onderdelen in HP producten zijn door de klant zelf te repareren waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is Deze onderdelen worden CSR onderdelen Customer Self Repair genoemd Als HP of een HP Service Partner bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR onderdeel verzendt HP dat onderdeel rechtstreeks naar u zodat u het defecte onderdeel daarmee kunt vervangen Er zijn twee categorie n CSR onderdelen Verplicht Onderdelen waarvoor reparatie door de klant verplicht is Als u HP verzoekt deze onderdelen voor u te vervangen worden u voor deze service reiskosten en arbeidsloon in rekening gebracht Optioneel Onderdelen
129. ts features select the relevant user documentation on the HP website http www hp com go smartstorage docs To configure arrays see the HP Smart Storage Administrator User Guide on the HP website http www hp com go smartstorage docs Installing an FBWC module and an HP Smart Storage Battery For more information about product features specifications options configurations and compatibility see the product QuickSpecs on the HP website http www hp com go qs Z CAUTION In systems that use external data storage be sure that the server is the first unit to be powered down and the last to be powered back up Taking this precaution ensures that the system does not erroneously mark the external drives as failed when the server is powered up To install the component 1 2 Power down the server on page 17 Remove all power a Disconnect each power cord from the power source b Disconnect each power cord from the server Do one of the following o Extend the server from the rack on page 17 o Remove the server from the rack on page 19 Remove the access panel on page 20 Remove the PCI riser cage on page 21 CAUTION When connecting or disconnecting the cache module cable the connectors on the cache module and cable are susceptible to damage Avoid excessive force and use caution to avoid damage to these connectors If you intend to use an FBWC module install the module on the storage c
130. ts when the System Management driver also known as the Health Driver is loaded When the operating system is functioning properly the system periodically resets the timer However when the operating system fails the timer expires and restarts the server ASR increases server availability by restarting the server within a specified time after a system hang You can disable ASR from the System Management Homepage or through UEFI System Utilities USB support HP servers support both USB 2 0 ports and USB 3 0 ports Both types of ports support installing all types of USB devices USB 1 0 USB 2 0 and USB 3 0 but may run at lower speeds in specific situations e USB 3 0 capable devices operate at USB 2 0 speeds when installed in a USB 2 0 port e When the server is configured for UEFI Boot Mode HP provides legacy USB support in the pre boot environment prior to the operating system loading for USB 1 0 USB 2 0 and USB 3 0 speeds e When server is configured for Legacy BIOS Boot Mode HP provides legacy USB support in the pre boot environment prior to the operating system loading for USB 1 0 and USB 2 0 speeds While USB 3 0 ports can be used with all devices in Legacy BIOS Boot Mode they are not available at USB 3 0 speeds in the pre boot environment Standard USB support USB support from within the operating system is provided by the OS through the appropriate USB device drivers Support for USB 3 0 varies by operating system
131. uer lui m me la r paration Pour que la garantie puisse s appliquer HP exige que le remplacement de la pi ce soit effectu par un Mainteneur Agr Ces pi ces sont identifi es par la mention Non dans le Catalogue illustr les pi ces CSR sont livr es le jour ouvr suivant dans la limite des stocks disponibles et selon votre situation g ographique Si votre situation g ographique le permet et que vous demandez une livraison le jour m me ou dans les 4 heures celle ci vous sera factur e Pour b n ficier d une assistance t l phonique appelez le Centre d assistance technique HP Dans les documents envoy s avec la pi ce de rechange CSR HP pr cise s il est n cessaire de lui retourner la pi ce d fectueuse Si c est le cas vous devez le faire dans le d lai indiqu g n ralement cinq 5 jours ouvr s La pi ce et sa documentation doivent tre retourn es dans l emballage fourni Si vous ne retournez pas la pi ce d fectueuse HP se r serve le droit de vous facturer les co ts de remplacement Dans le cas d une pi ce CSR HP supporte l ensemble des frais d exp dition et de retour et d termine la soci t de courses ou le transporteur utiliser Support and other resources 119 Pour plus d informations sur le programme CSR de HP contactez votre Mainteneur Agr e local Pour plus d informations sur ce programme en Am rique du Nord consultez le site Web HP http www hp com go selfrepair Riparazione da parte del
132. waarvoor reparatie door de klant optioneel is Ook deze onderdelen zijn ontworpen voor reparatie door de klant Als u echter HP verzoekt deze onderdelen voor u te vervangen kunnen daarvoor extra kosten in rekening worden gebracht afhankelijk van het type garantieservice voor het product OPMERKING Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen Deze onderdelen worden in de geillustreerde onderdelencatalogus aangemerkt met Nee Afhankelijk van de leverbaarheid en de locatie worden CSR onderdelen verzonden voor levering op de eerstvolgende werkdag Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden indien dit mogelijk is gezien de locatie Indien assistentie gewenst is belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen HP vermeldt in de documentatie bij het vervangende CSR onderdeel of het defecte onderdeel aan HP moet worden geretourneerd Als het defecte onderdeel aan HP moet worden teruggezonden moet u het defecte onderdeel binnen een bepaalde periode gewoonlijk vijf 5 werkdagen retourneren aan HP Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal Als u het defecte onderdeel niet terugzendt kan HP u voor het vervangende onderdeel kosten in rekening brengen Bij repa

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