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DELL PowerEdge R630

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1. uU Uc 9g splays the number of cores per processor SATA Settings screen details You can use the SATA Settings screen to view the SATA settings of SATA devices and enable RAID on your system You can view the SATA Settings screen by clicking System Setup Main Menu System BIOS SATA Settings The SATA Settings screen details are explained below 36 Example Menu Item Embedded SATA Security Freeze Lock Write Cache Port A Model Drive Type Capacity Port B Model Drive Type Capacity Port C Model Drive Type Capacity Port D Model Description Enables the embedded SATA to be set to Off ATA AHCI or RAID modes By default the Embedded SATA option is set to AHCI Sends Security Freeze Lock command to the Embedded SATA drives during POST This option is only applicable to ATA and AHCI mode Enables or disables the command for Embedded SATA drives during POST Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA setti
2. A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Locate the USB connector or USB key on the system board NOTE To locate the internal USB connector on the system board see System board connectors 2 If installed remove the USB key 78 3 Insert the new USB key into the USB connector b Figure 30 Replacing the internal USB key 1 USB memory key 2 USB memory key connector Next steps 1 Follow the procedure listed in After working inside your system 2 While booting press F2 to enter the System Setup and verify that the USB key is detected by the system Expansion cards and expansion card risers NOTE A missing or an unsupported expansion card riser logs an SEL event It does not prevent your system from powering on and no BIOS POST message or F1 F2 pause is displayed Expansion card installation guidelines Your system supports PCI Express Generation 5 expansion cards Table 3 Systems supporting three PCle expansion cards Riser PCle Slot Processor Height Length Connection 1 1 Processor 2 Low Profile Half Length 1 2 Proces
3. Installing an expansion card Removing expansion card risers Installing expansion card risers SD vilashimedia eatds s 42 ioter cte be t ie areata ver E RN benda Gases ee o ea ea EE Replacing a SD vFlash card Internal dual SD module Removing the internal dual SD module Installing the internal dual SD module Internal SD card Removing an internal SD Card Installing an internal SD card Integrated storage controller card Removing the integrated storage controller card Installing the integrated storage controller card Network daught amp r Cardss ut eo ere ete etu Pee dice dee ceu epo Pets Removing the network daughter card Installing the network daughter card Processors Removing a processor Installing a processor Powersupply Ults m eret eee aeq eH He EL eee RA Rep LER ARE A e NA ur Hot Spare feature onc uet ER Ie tea De Rc eoe epus deed ape eu Set pu a ete Removing the power supply unit blank Installing the power supply unit blank R movingian AC power Supply Unites uu ioa diee rleediteeiat te diets Het ef eda Lord Installing an AC power supply unit Wiring instructions for a DC power supply unit Removing a DC power supply unit Installing a DC power supply Unit ande ae ER n Edo E TRA epe ER RP penes 105 Syster Battery eoe epa a era ua tt ig et eee t dite i trees 105 Beplacing the system battery ee ect e Ea e op tme rp etsi den ee s 105 Hard drive backplane tee ER Resto
4. A3 A4 A5 A6 B1 B2 B4 B5 B6 K NOTE 16 GB DIMMs must A1 A1 B3 A1 B1 A1 A1 B3 A1 B1 A1 A10 A11 A12 B1 B2 B3 B4 B5 be installed in slots numbered A1 A2 A3 A4 B1 B2 B3 and B4 and 8 GB DIMMs must be installed in slots A5 A6 B5 and B6 A2 A3 A4 A5 A6 A7 A8 A9 B5 A10 A11 A12 B1 B2 B3 B4 B6 B7 B8 B9 B10 B11 B12 A2 A3 A4 A5 A6 B1 B2 B4 B5 B6 A2 A3 A4 A5 A6 A7 A8 B2 B3 B4 B5 B6 B7 B8 A2 A3 A4 A5 A6 A7 A8 A10 A11 A12 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 A2 A3 A4 A5 A6 B1 B2 B4 B5 B6 A2 A3 A4 A5 A6 A7 A8 B2 B3 B4 B5 B6 B7 B8 A2 A3 A4 A5 A6 A7 A8 B6 B7 B8 B9 B10 B11 B12 IN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 63 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud A WARNING The memory modules are hot to the touch for some time after the system has been powered down Allow time for the memo
5. Database KEK Database 45 Menu Item Authorized Signature Database Forbidden Signature Database Description Imports exports deletes or restores entries in the Authorized Signature Database db Imports exports deletes or restores entries in the Forbidden Signature Database dbx Miscellaneous Settings screen details You can use the Miscellaneous Settings screen to perform specific functions such as updating the asset tag and changing the system date and time You can view the Miscellaneous Settings screen by clicking System Setup Main Menu System BIOS Miscellaneous Settings The Miscellaneous Settings screen details are explained as follows Example Menu Item System Time System Date Asset Tag Keyboard NumLock F1 F2 Prompt on Error Load Legacy Video Option ROM In System Characterization 46 Description Enables you to set the time on the system Enables you to set the date on the system Displays the asset tag and enables you to modify it for security and tracking purposes Enables you to set whether the system boots with the NumLock enabled or disabled By default the Keyboard NumLock is set to On K NOTE This option does not apply to 84 key keyboards Enables or disables the F1 F2 prompt on error By default F1 F2 Prompt on Error is set to Enabled The F1 F2 prompt also includes keyboard errors Enables you to determine whether the system BIOS loads the legacy vid
6. Heat dissipation NOTE Heat dissipation is calculated using the power supply wattage rating Voltage One or two Intel Xeon processor E5 2600 v3 product family PCI Express Generation 3 For a list of supported expansion cards see Expansion card installation guidelines Slot 1 One half height three fourth length x8 link Slot 2 One half height half length x16 link Slot 1 One half height half length x8 link or one half height half length x8 link NOTE Both processors must be installed to use the slots on riser 1 and the x16 link on riser 2 Slot 2 One half height half length x8 link or one half height half length x16 link Slot 2 One half height half length x8 link or one half height half length x16 link 495 W 750 W or 1100 W 1908 BTU hr maximum 495 W power supply 2891 BTU hr maximum 750 W power supply 2843 BTU hr maximum 750 W Titanium power supply 4100 BTU hr maximum 1100 W power supply 100 240 V AC autoranging 50 60 Hz or 149 Power NOTE This system is also designed to be connected to IT power systems with a phase to phase voltage not exceeding 230 V Memory Architecture Memory module sockets Memory module capacities LRDIMM RDIMM Minimum RAM Maximum RAM LRDIMM RDIMM Drives Hard drives 8 hard drive systems 10 hard drive systems 24 hard drive systems Optical drive 8 hard drive systems only 150 200 240 V AC autoranging 5
7. NOTE Password protection does not take effect until the system reboots Deleting or changing an existing system password and setup password Prerequisites Ensure that the Password jumper is set to enabled and the Password Status is Unlocked before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked Steps 1 To enter System Setup press lt F2 gt immediately after a power on or restart 2 From the System Setup Main Menu select System BIOS and press lt Enter gt The System BIOS screen is displayed 3 On the System BIOS Screen select System Security and press Enter The System Security screen is displayed 4 On the System Security screen verify that Password Status is Unlocked 5 Select System Password alter or delete the existing system password and press Enter or Tab 6 Select Setup Password alter or delete the existing setup password and press Enter or Tab If you change the System and Setup password a message prompts you to re enter the new password If you delete the System and Setup password a message prompts you to confirm the deletion 7 Press Esc to return to the System BIOS screen Press Esc again and a message prompts you to save the changes 49 Installing and removing system components Sa AN AN A A fety instructions WARNING Whenever you need to li
8. numbers on the cooling fan assembly Steps 1 Remove the system cover 2 Reseat the fan or the fan s power cable 135 3 If the fan functions properly install the system cover Next steps If the problem persists see Getting Help Troubleshooting system memory Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 o 10 11 12 13 14 15 16 136 If the system is operational run the appropriate diagnostic test See Using system diagnostics for available diagnostic tests If diagnostics indicate a fault follow the corrective actions provided by the diagnostic program If the system is not operational turn off the system and attached peripherals and unplug the system from the power source Wait at least 10 seconds and then reconnect the system to the power source Turn on the system and attached peripherals and note the messages on the screen If an error message is displayed indicating a fault with a specific memory module go to step 12 Enter the System Setup and check the system memory setting Make any changes to
9. or DVD 30 Pre operating system management applications The pre operating system management applications for your PowerEdge system help you manage different settings and features of your system without booting to the operating system Your PowerEdge system has the following pre operating system management applications e System Setup Boot Manager Dell Lifecycle Controller Dell Lifecycle Controller allows you to perform useful tasks such as configuring BIOS and hardware settings deploying operating system updating drivers changing RAID settings and saving hardware profiles For more information about Dell Lifecycle Controller see the documentation at dell com esmmanuals Navigation keys The navigation keys can help you access the pre operating system management applications Key Description lt PgUp gt Moves to the previous screen lt PgDn gt Moves to the next screen Up arrow Moves to the previous field Down Moves to the next field arrow lt Enter gt Enables you to type a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable lt Tab gt Moves to the next focus area K NOTE This feature is applicable for the standard graphics browser only lt Esc gt Moves to the previous page till you view the main screen Pressing lt Esc gt in the main screen exits System BIOS IDRAC Settings Device Settings Service Tag Settings
10. 2133 MT s A1 A2 A3 A4 B1 B2 B3 B4 1R x8 1866 MT s 1R x8 2133 MT s A1 A2 A3 A4 Ab A6 A7 A8 B1 B2 B3 B4 B5 B6 B7 B8 1R x8 1866 MT s 2R x8 2133 MT s A1 A2 A3 A4 B1 B2 B3 B4 2R x8 1866 MT s 1R x8 1866 MT s A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 B1 B2 B3 B4 1R x8 1600 MT s B5 B6 B7 B8 B9 B10 B11 B12 2R x8 2133 MT s A1 A2 A3 A4 A5 A6 B1 B2 B5 B4 B5 B6 2R x8 1866 MT s 2R x8 2133 MT s A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 B5 B6 B7 B8 2R x8 1866 MT s 2R x4 2133 MT s A1 A2 A3 A4 B1 B2 B3 B4 2R x4 1866 MT s System DIMM size in capacity in GB GB 160 192 256 384 512 768 16 and 8 16 16 16 32 32 32 Number of DIMMs 20 12 24 12 16 24 12 16 24 Removing memory modules Prerequisites DIMM rank organization and frequency 2R x8 1866 MT s 2R x8 1600 MT s 2R x4 2133 MT s 2R x8 2133 MT s 2R x4 1866 MT s 2R x8 1866 MT s 2R x8 1866 MT s 2R x8 1600 MT s 2R x4 2133 MT s 2R x4 1866 MT s 2R x4 2133 MT s 2R x4 1866 MT s 2R x4 1866 MT s 2R x4 1600 MT s LRDIMM AR x4 2133 MT s LRDIMM AR x4 2133 MT s LRDIMM AR x4 1866 MT s LRDIMM 4R x4 1600 MT s DIMM slot population A1 A9 B7 A1 B3 A2 A3 A4 A5 A6 A7 A8 A11 B1 B2 B3 B4 B5 B6 B8 B9 B11 A2
11. 3 Follow the procedure listed in After working inside your system Network daughter card A CAUTION If the GPU card is installed you cannot install the 10 GbE network daughter card Removing the network daughter card Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Keep the 2 Philips screwdriver handy 91 A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Remove the expansion card riser 3 2 Using a 2 Phillips screwdriver loosen the two captive screws that secure the network daughter card to the system board 3 Hold the network daughter card by the edges on either side of the touch points and lift to remove it from the connector on the system board 4 Slide the network daughter card away from the back of the system until the Ethernet connectors are clear of the slot in the back panel 5 Liftthe network daughter card out of the system Example 3 6 2 1 Figure 37 Removing and installing the network daughter card 1 captive screw socket 2 2 connector
12. 33 Memory Settings screen details toit ter ente eren nene deat ebd eve 34 Processor Settings screen details nennen niente enne 35 SATA S ttirigs screen details cm t ne ee P RC RO ene ee eA oneal 36 BootSettings screen detalls cce rerba tnn PO TY Sean Er RERO ERIRR EXER 39 Network Settings screen detalls treten dee een LP AX ERR nae Bou nae 40 Iitegrated Devices screern detalls speed tentata 40 Serial Communication screen details sse eem eene eene 42 System Profile Settings screen details e tte o a RR EA Ra e kd 42 System Security settings screen details sese nennen 44 Miscellaneous Settings screen details mne 46 About Boot Manage na ete ff entere enden bee bec Libo Lege lee bit A e ae Enterirg Boot Manager i b seo eso a a uem Deeper anes Peete de enh gut eda ds ota dee Boot Manager rnalri menu ecce eed are etu ea ende pe e EE eL E eed Changing the boot Orden s sn diea e ert ertet eer Po eder Hte ede ler bete aia peus Choosing the system boot rriode ui eo er m e e e ae berto o hg Assigning a system and setup password Deleting or changing an existing system password and setup password sssssesse 49 4 Installing and removing system components seen Safety In str ctionsu ie een iore e EPA dece dv d be dee va ertet Dese eee o enun Before working inside your system sssssssssssssssssssesenseeeeen nennen nennen treten te
13. Custom mode is disabled K NOTE When C States is enabled in Custom mode changing the Monitor Mwait setting does not impact system power performance System Security settings screen details You can use the System Security screen to perform specific functions such as setting the system password setup password and disabling the power button You can view the System Security screen by clicking System Setup Main Menu System BIOS System Security Settings The System Security Settings screen details are explained as follows Example Menu Item Intel AES NI System Password Setup Password Password Status TPM Security TPM Information TPM Status TPM Command 44 Description Improves the speed of applications by performing encryption and decryption using the Advanced Encryption Standard Instruction Set and is set to Enabled by default Sets the system password This option is set to Enabled by default and is read only if the password jumper is not installed in the system Sets the setup password This option is read only if the password jumper is not installed in the system Locks the system password By default the Password Status option is set to Unlocked K NOTE The TPM menu is available only when the TPM module is installed Allows you to control the reporting mode of the Trusted Platform Module TPM By default the TPM Security option is set to Off You can only modify the TPM Status TPM
14. Delay is selected UEFI Variable Provides varying degrees of securing UEFI variables When set to Standard the Access default UEFI variables are accessible in the Operating System per the UEFI specification When set to Controlled selected UEFI variables are protected in the environment and new UEFI boot entries are forced to be at the end of the current boot order Secure Boot Enables Secure Boot where the BIOS authenticates each pre boot image using the certificates in the Secure Boot Policy Secure Boot is disabled by default Secure Boot Policy When Secure Boot policy is Standard the BIOS uses the system manufacturer s key and certificates to authenticate pre boot images When Secure Boot policy is Custom the BIOS uses the user defined key and certificates Secure Boot policy is Standard by default Secure Boot Policy Views the list of certificates and hashes that secure boot uses to authenticated Summary images Secure Boot Custom Policy Settings Secure Boot Custom Policy Settings is displayed only when Secure Boot Policy is set to Custom In the System Setup Main Menu click System BIOS System Security Secure Boot Custom Policy Settings The Secure Boot Custom Policy Settings screen details are explained as follows Example Menu Item Description Platform Key Imports exports deletes or restores the platform key PK Key Exchange Key Allows you to import export delete or restore entries in the Key Exchange Key
15. Lifecycle Controller Remote Services Quick Start Guide For more information on setting up and configuring iDRAC see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals 28 Information about logging in to iDRAC You can log in to iDRAC as an iDRAC local user as a Microsoft Active Directory user or as a Lightweight Directory Access Protocol LDAP user You can also log in using Single Sign On or Smart Card The default user name is root and password is calvin For more information on logging in to iDRAC and iDRAC licenses see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals You can also access the iDRAC using RACADM For more information see the RACADM Command Line Interface Reference Guide and the Integrated Dell Remote Access Controller User s Guide available at dell com esmmanuals Methods of installing the operating system If the server is shipped without an operating system install the supported operating system on the server using the following methods e Dell Systems Management Tools and Documentation media See the operating system documentation at dell com operatingsystemmanuals e Dell Lifecycle Controller See the Lifecycle Controller documentation at dell com esmmanuals Dell OpenManage Deployment Toolkit See the OpenManage documentation at dell com openmanagemanuals For information on the list of operating systems supported on your system see the op
16. Priority Max Allowed 1 PCle Bridge N A N A 1 1 2 RAID 1 1 3 1 2 3 40 GNICs 2 1 1 3 2 1 4 10 Gb NICs 2 1 2 5 2 1 3 5 FC16 HBA 2 1 1 3 2 1 1 6 FC8 HBA 2 1 1 3 2 1 3 7 FC4 HBA 2 1 1 3 2 1 3 8 FC16 HBA 2 1 1 N A N A 9 1 Gb NICs 2 1 1 3 2 1 3 10 Non RAID 2 1 N A N A 11 Integrated RAID Integrated Slot 1 ntegrated Slot 1 12 NDC Integrated Slot 1 ntegrated Slot 1 Removing an expansion card Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 80 A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Disconnect any cables connected to the expansion card or expansion card riser 2 To remove the expansion card lift the expansion card latch 3 Grasp the expansion card by its edges and remove it from the expansion card connector on the riser 4 If you are removing the card permanently install a metal filler bracket over the empty expansion slot opening and close the expansion card latch NOTE You must install a filler bracket over an empty expansion slot to maintain Federal Communication
17. Resource Locator s www dell com QRL Server PER630 27 2 Performing initial system configuration After you receive your PowerEdge system you must set up your system install the operating system and set up and configure the system iDRAC IP address for system management Setting up your system P Unpack the server N Install the server into the rack For more information on installing the server into the rack see your system s Rack Installation Placemat at dell com poweredgemanuals Connect any peripherals to the system Connect the system to its electrical outlet Turn the system on by pressing the power button or using iDRAC o vB Turn on the attached peripherals Methods of setting up and configuring the iDRAC IP address You can set up the Integrated Dell Remote Access Controller iDRAC IP address by using one of the following interfaces iDRAC Settings utility Lifecycle Controller 1 2 3 Dell Deployment Toolkit 4 Server LCD panel 5 Quick Sync optional You can configure iDRAC IP using 1 iDRAC Web Interface For more information see the Integrated Dell Remote Access Controller User s Guide 2 Remote Access Controller ADMin RACADM For more information see the RACADM Command Line Interface Reference Guide and the Integrated Dell Remote Access Controller User s Guide 3 Remote Services that includes Web Services Management WS Man For more information see the
18. The Memory Settings screen details are explained as follows Example Menu Item Description System Memory Displays the amount of memory installed in the system Size System Memory Displays the type of memory installed in the system Type System Memory Displays the system memory speed Speed System Memory Displays the system memory voltage Voltage Video Memory Displays the amount of video memory System Memory Specifies whether system memory tests are run during system boot Options are Testing Enabled and Disabled By default the System Memory Testing option is set to Disabled Memory Specifies the memory operating mode The options available are Optimizer Mode Operating Mode Advanced ECC Mode Mirror Mode Spare Mode Spare with Advanced ECC Mode and Dell Fault Resilient Mode By default the Memory Operating Mode option is set to Optimizer Mode K NOTE The Memory Operating Mode can have different defaults and available options based on the memory configuration of your system K NOTE The Dell Fault Resilient Mode establishes an area of memory that is fault resilient This mode can be used by an operating system that supports the feature to load critical applications or enables the operating system kernel to maximize system availability Node Interleaving Specifies if Non Uniform Memory architecture NUMA is supported If this field is Enabled memory interleaving is supported if a symmetric memory configu
19. after insertion Steps 1 Disconnect the control panel and display module cables from the control panel board 2 Using a 2 Phillips screwdriver remove the two screws that secure the control panel board to the chassis 3 Slide the control panel board toward the back and out of the system 114 Figure 53 Removing and installing the control panel board 1 control panel board 2 screws 2 3 control panel cable 4 display module cable Installing the control panel board 8 hard drive system Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Keep the 2 Philips screwdriver ready Steps 1 Align the screw holes on the control panel board with the standoffs on the chassis 2 Using a 2 Phillips screwdriver replace the two screws that secure the control panel board to the chassis A CAUTION The display module connector is a ZIF zero insertion force connector Ensure that the locking tab on the connector is released before removal and insertion The locking tab must be engaged after insertion 3 Connect control panel and display module cables to the control pan
20. and proceeds with system boot lt F1 gt Displays the System Setup help text 31 About System Setup Using System Setup you can configure the BIOS settings iDRAC settings and device settings of your system You can access System Setup in two ways Standard Graphical Browser This is enabled by default Text Browser This is enabled using Console Redirection NOTE By default help text for the selected field is displayed in the graphical browser To view the help text in the text browser press F1 Entering System Setup 1 Turnonor restart your system 2 Press F2 immediately after you see the following message lt F2 gt System Setup If your operating system begins to load before you press F2 allow the system to finish booting and then restart your system and try again System Setup Main Menu Option Description System BIOS Enables you to configure BIOS settings iDRAC Settings Enables you to configure iDRAC settings The iDRAC Settings utility is an interface to set up and configure the iDRAC parameters using UEFI You can enable or disable various iDRAC parameters by using the iDRAC Settings utility For more information about this utility see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals Device Settings Enables you to configure device settings System BIOS screen You can use the System BIOS screen to view BIOS settings as well as edit specific fun
21. as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you read the Safety instructions CAUTION Use only hard drives that have been tested and approved for use with the hard drive backplane CAUTION Combining SAS and SATA hard drives in the same RAID volume is not supported CAUTION When installing a hard drive ensure that the adjacent drives are fully installed Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier s shield spring and make it unusable CAUTION To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system CAUTION When a replacement hot swappable hard drive is installed and the system is powered on the hard drive automatically begins to rebuild Make absolutely sure that the replacement hard drive is blank or contains data that you wish to have over written Any data on the replacement hard drive is immediately lost after the hard drive is installed Steps 1 If a hard drive blank is installed in the hard drive slot remove it 2 Install a hard drive in the hard drive carrier For more information see Instal
22. blank into the hard drive slot until the release button clicks into place Next steps If applicable install the front bezel Removing a 1 8 inch hard drive blank Prerequisites 1 Ensure that you read the Safety instructions 2 If installed remove the front bezel A CAUTION To maintain proper system cooling all empty hard drive slots must have hard drive blanks installed Steps Press the release button and slide the hard drive blank out of the hard drive slot Figure 22 Removing and installing a 1 8 inch hard drive blank 2 1 hard drive blank 2 release button Next steps If applicable install the front bezel Installing a 1 8 inch hard drive blank Prerequisites 1 Ensure that you read the Safety instructions 2 If installed remove the front bezel 68 Steps Insert the hard drive blank into the hard drive slot until the release button clicks into place Next steps If applicable install the front bezel Removing a hot swap hard drive Prerequisites X CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Ensure that you read the Safety instru
23. buttons on the system Displays options to change the system date time and so on System Information screen details You can use the System Information screen allows to view system properties such as Service Tag system model and BIOS version You can view the System Information screen by clicking System Setup Main Menu System BIOS System Information The System Information screen details are explained as follows Example Menu Item System Model Name System BIOS Version System Management Engine Version System Service Tag System Manufacturer System Manufacturer Description Displays the system model name Displays the BIOS version installed on the system Displays the current revision of the Management Engine firmware Displays the system Service Tag Displays the name of the system manufacturer Displays the contact information of the system manufacturer 55 Menu Item Description Contact Information System CPLD Displays the current revision of the system CPLD firmware Version UEFI Compliance Displays the system firmware UEFI compliance level Version Memory Settings screen details You can use the Memory Settings screen to view all the memory settings as well as to enable or disable specific memory functions such as system memory testing and node interleaving You can view the Memory Setting screen by clicking System Setup Main Menu System BIOS Memory Settings
24. connector 5 Install the system cover 6 Ifthe problem is not resolved turn off the system and attached peripherals and disconnect the system from the electrical outlet 7 Remove the system cover 8 Remove all expansion cards installed in the system 9 Install the system cover If the tests fail see Getting Help 10 For each expansion card you removed in step 8 perform the following steps a Turn off the system and attached peripherals and disconnect the system from the electrical outlet b Remove the system cover c Reinstall one of the expansion cards d Install the system cover e Run the appropriate diagnostic test For more information see Using System Diagnostics Next steps If the problem persists see Getting Help Troubleshooting processors Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Run the appropriate diagnostics test See Using System Diagnostics for available diagnostic tests 2 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 3 Remove the system cover 4 Ens
25. disables the support for PCle devices that require large amounts of memory By default the option is set to Enabled Enables or disables the available PCle slots on your system The Slot Disablement feature controls the configuration of PCle cards installed in the specified slot Slot disablement must be used only when the installed peripheral card is preventing booting into the operating system or causing delays in system startup If the slot is disabled both the Option ROM and UEFI driver are disabled 41 Serial Communication screen details You can use the Serial Communication screen to view the properties of the serial communication port You can view the Serial Communication screen by clicking System Setup Main Menu System BIOS Serial Communication The Serial Communication screen details are explained below Example Menu Item Description Serial Selects serial communication devices Serial Device 1 and Serial Device 2 in the Communication BIOS BIOS console redirection can also be enabled and the port address can be specified By default Serial Communication option is set to Auto Serial Port Enables you to set the port address for serial devices By default the Serial Port Address Address option is set to Serial Device 1 COM2 Serial Device 2 COM1 NOTE Only Serial Device 2 can be used for Serial Over LAN SOL To use console redirection by SOL configure the same port address for console redirection and the serial
26. drivers for the PCle card Re install the card If the problem persists see Getting help NOTE For more information on supported PCle cards see Expansion Card Installation Guidelines Hard drive indicator codes V 3 Figure 5 Hard drive indicators 1 hard drive activity indicator 2 hard drive status indicator 3 hard drive NOTE If the hard drive is in Advanced Host Controller Interface AHCI mode the status indicator on the right side does not function and remains off Drive status indicator pattern RAID only Condition Blinks green two times per second Identifying drive or preparing for removal Off Drive ready for insertion or removal K NOTE The drive status indicator remains off until all hard drives are initialized after the system is turned on Drives are not ready for insertion or removal during this time Blinks green amber and turns off Predicted drive failure Blinks amber four times per second Drive failed Blinks green slowly Drive rebuilding Steady green Drive online Blinks green three seconds amber three Rebuild aborted seconds and turns off six seconds 17 iDRAC Direct LED indicator codes K NOTE The iDRAC Direct LED indicator does not light up for the USB mode 1 D j e o A B C D Figure 6 iDRAC Direct LED indicator 1 iDRAC Direct status indicator The table below displays iDRAC Direct activity when configuring iDRAC Direct by using the managemen
27. expansion card connector 5 Insert the card edge connector firmly into the expansion card connector until the card is fully seated 6 Slide the expansion card latch into position Next steps 1 Follow the procedure listed in After working inside your system 2 Install any device drivers required for the card as described in the documentation for the card Removing expansion card risers Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system AN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE The expansion card riser 1 and the x16 link on the riser 2 slot can be used only when both the processors are installed Steps 1 Holding the touch points lift the expansion card riser from the riser connector on the system board 82 Figure 32 Removing and installing the expansion card riser 1 1 expansion card riser 1 2 3 riser guide pin connector 85 Figure 33 Removing and installing the expansion card riser 3 1 connector 2 expansion card riser 5 expansion card releas
28. fan assembly A WARNING The memory modules are hot to the touch for some time after the system has been powered down Allow time for the memory modules to cool before handling them Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module A CAUTION To ensure proper system cooling memory module blanks must be installed in any memory socket that is not occupied Remove memory module blanks only if you intend to install memory modules in those sockets Steps 1 Locate the appropriate memory module socket CAUTION Handle each memory module only by the card edges making sure not to touch the middle of the memory module or gold contacts 2 Ifa memory module or a memory module blank is installed in the socket remove it K NOTE Retain the removed memory module blank s for future use CAUTION To prevent damage to the memory module or the memory module socket during installation do not bend or flex the memory module insert both ends of the memory module simultaneously 3 Align the edge connector of the memory module with the alignment key of the memory module socket and insert the memory module in the socket NOTE The memory module socket has an alignment key that allows you to install the memory module in the socket in only one orientation CAUTION Do not apply pressure at the center of the memory module apply pressure at both ends of the memory module evenly
29. is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION This troubleshooting procedure can erase data stored on the hard drive Before you proceed back up all files on the hard drive Steps 1 4 5 Run the appropriate diagnostic test For more information see Using System Diagnostics Depending on the results of the diagnostics test proceed as needed through the following steps If your system has a RAID controller and your hard drives are configured in a RAID array perform the following steps a Reboot the system and press lt F10 gt during system startup to run the Lifecycle Controller and then run the Hardware Configuration wizard to check the RAID configuration See the Lifecycle Controller documentation or online help for information on RAID configuration b Ensure that the hard drive s are configured correctly for the RAID array c Take the hard drive offline and reseat the drive d Exit the configuration utility and allow the system to boot to the operating system Ensure that the required device drivers for your controller card are installed and are configured correctly See the operating system documentation for more information Reboot the system and enter the System Setup Verify that the controller is enabled and the drives are displayed in the System Setup Next steps If the problem persists try troubleshooting the expan
30. is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet 2 Open the system et Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4 4 Close the system The existing passwords are not disabled erased until the system boots with the jumper on pins 2 and 4 However before you assign a new system and or setup password you must move the jumper back to pins 4 and 6 NOTE If you assign a new system and or setup password with the jumper on pins 2 and 4 the system disables the new password s the next time it boots 5 Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 6 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet 7 Open the system Move the jumper on the system board jumper from pins 2 and 4 to pins 4 and 6 9 Close the system 10 Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 11 Assign a new system and or setup password 148 Technical specifications Processor Processor type Expansion Bus Bus type Expansion cards Expansion slots using riser card Riser 1 Riser 2 Riser 3 Power AC power supply per power supply Wattage
31. is set to Enabled Enables you to allocate more RTIDs to the remote socket thereby increasing cache performance between the sockets or easing work in normal mode for NUMA By default the Alternate RTID Requestor Transaction ID Setting is set to Disabled Enables or disables the additional hardware capabilities provided for virtualization By default the Virtualization Technology option is set to Enabled Defines the Address Translation Cache ATC for devices to cache the DMA transactions This field provides an interface to a chipset s Address Translation and Protection Table to translate DMA addresses to host addresses By default the option is set to Enabled Optimizes the system for applications that require high utilization of sequential memory access By default the Adjacent Cache Line Prefetch option is set to Enabled You can disable this option for applications that require high utilization of random memory access Enables or disables the hardware prefetcher By default the Hardware Prefetcher option is set to Enabled Allows you to enable or disable the Data Cache Unit DCU streamer prefetcher By default the DCU Streamer Prefetcher option is set to Enabled Enables or disables the Data Cache Unit DCU IP prefetcher By default the DCU IP Prefetcher option is set to Enabled Enables or disables the execute disable memory protection technology By default the Execute Disable option is set to Enabled 55 Menu
32. not supported e GPU is not supported 145 W and Workstation CPU 160 W processors are not supported Two power supply units are required and one power supply unit failure is not supported e Non Dell qualified peripheral cards and or peripheral cards greater than 25 W are not supported NOTE For additional information about environmental measurements for specific system configurations see dell com environmental_datasheets Temperature Maximum temperature gradient operating and storage Storage temperature limits Relative humidity Storage Temperature continuous operation 152 20 C h 36 F h 40 C to 65 C 40 F to 149 F 5 to 95 RH with 33 C 91 F maximum dew point Atmosphere must be non condensing at all times Environmental Temperature ranges for altitude less than 950 m or 3117 ft Humidity percentage range Maximum vibration Operating Storage Maximum shock Operating Storage Maximum altitude Operating Storage Operating altitude de rating Up to 35 C 95 F 35 C to 40 C 95 F to 104 F 40 C to 45 C 104 F to 113 F Particulate contamination 10 C to 35 C 50 F to 95 F with no direct sunlight on the equipment 10 to 80 Relative Humidity with 26 C 78 8 F maximum dew point 0 26 Gms at 5 Hz to 350 Hz all operation orientations 1 87 Gms at 10 Hz to 500 Hz for 15 min all six sides tested One shock pulse in the positi
33. on the hard drive with the set of screw holes on the hard drive carrier When aligned correctly the back of the hard drive is flush with the back of the hard drive carrier 3 Attach the screws to secure the hard drive to the hard drive carrier Removing a 1 8 inch hard drive from a hard drive carrier Prerequisites 1 Ensure that you read the Safety instructions 2 Remove the hard drive carrier from the system Steps 1 Turn the hard drive carrier 2 Pull the rails of the hard drive carrier and lift the hard drive out of the hard drive carrier 72 va A Af Figure 26 Removing and installing a 1 8 hard drive into a hard drive carrier 1 hard drive carrier 2 hard drive Installing a 1 8 inch hard drive into a hard drive carrier Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps Insert the hard drive into the hard drive carrier with the connector end of the hard drive toward the back When aligned correctly the back of the hard drive is flush with the back of the hard drive carrier Optical drive optional Removing the optical drive Prerequisi
34. on the system and attached peripherals Run the appropriate diagnostic test For more information see Using System Diagnostics If the tests fail see Getting Help For each expansion card you removed in step 10 perform the following steps a Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover Reinstall one of the expansion cards Install the system cover Pano Run the appropriate diagnostic test For more information see Using System Diagnostics If the tests fail see Getting Help Troubleshooting expansion cards Prerequisites A Es 140 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE When troubleshooting an expansion card see the documentation for your operating system and the expansion card Steps 1 Run the appropriate diagnostic test For more information see Using System Diagnostics 2 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 3 Remove the system cover 4 Ensure that each expansion card is firmly seated in its
35. rnen rne nnnetes ener nnnnne 127 5 Troubleshooting your system essent 129 Safety first for you and your system Troubleshooting system startup failure Troubleshooting external connections sssssssssssesssseseeeeeeen nennen enne tens 129 Troubleshooting the video SUbSyStEMi isisisi eonenn ntes 129 Troubleshooting USB d vice 4 cese oe e ee ts e etes 129 Troubleshooting iDRAC Direct USB XML configuration 150 Troubleshooting iDRAC Direct laptop connection eene 131 Troubleshooting a serialil O devit Sinoru sie erp tpi e a e RE ER E ee Le ead 131 Troubleshooting a NIC x ite oi dte deh ae den e ahi 131 TrOubleshooting a Wet syste i ssoi iarasi enie iniii dee RI ERR SEL pee ER Pee Pe YER Ed ean 132 Troubleshooting a dartiaged Systerri ite tice t fa tender nett teet e Een 155 Troubleshooting the system battery rennen enne 155 Troubleshooting power supply uriits ete et dede edo doi n ot abe do euadere ebd 134 Power source problems Power supply unit problems eee waa dia eid era eis Aiea wets 134 Troubleshooting cooling problems 2 b eet go Re e eH HR P ee aad 155 Tro bleshooting coolirig faris sacks cre cone ttr ien aor dee p Ere EE S Ee Pee Pe ed Fe 155 Troubleshooting system metmoty rer eG ee e e ea Rea Re uote TE nep bern 136 Troubleshootirig an internal USB KGy iece nee perte dre ee Deae AR P paie 137 Troubleshooting an SD ald ai
36. s h memory modules and memory module blanks i network daughter card j cooling fan assembly k cooling shroud L power supply unit s 5 Reconnect all cables to the system board K NOTE Ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket 4 Follow the procedure listed in After working inside your system 5 Import your new or existing iDRAC Enterprise license For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals 6 Ensure that you a Use the Easy Restore feature to restore the service tag For more information see Easy Restore If the service tag is not backed up in the backup flash device enter the system service tag manually For more information see Entering the system service tag Update the BIOS and iDRAC versions Re enable the Trusted Platform Module TPM For more information see Re enabling the TPM for BitLocker users or Re enabling the TPM for Intel TXT users 125 Entering the system service tag using System Setup If you Know the system service tag use the System Setup menu to enter the service tag Turn on the system Press lt F2 gt to enter the System Setup Click Service Tag Settings RWwWNE Enter the service tag NOTE You can enter the service tag only when the Service Tag field is empty Ensure that you enter the correct service tag Once the service tag is entere
37. te dtr ode e eee d rta d aur de 145 System board COMMECtONS i aeri ele nte o feb obtento ue Cobb se It Hd ee IDE SE 146 Disabling a forgotten password nennen nnne nnne rennen rris ne senes 148 8 Technical specifications eee eise esses esee enne 149 9 Getting Me 155 Contacting Dell at utr eee eed a ge eee tet e tr aro a p wig pi tpa bends 155 l ocating your system service tag ctc ie er e e o rb ine p rib e RA 155 Documentation feedback e e dede edu te rr hne ir ved Ee e Ds 155 Quick Reso rce Bocatofa utet et od ien tend ttt ieu etat uta tee icai en edt 155 About your system The Dell PowerEdge R630 is a rack server that support up to two processors based on the Intel Xeon E5 2600 v3 processor family up to 24 DIMMs and storage capacity of up to 28 drive slots K NOTE The Dell PowerEdge R630 system supports only internal hot swappable hard drives Supported configurations PowerEdge R630 Systems Configurations Eight hard drive systems Up to eight 2 5 inch hard drives Ten hard drive systems Up to ten 2 5 inch hard drives Twenty four hard drive systems Up to twenty four 1 8 hard drives Front panel features and indicators Figure 1 Front panel features and indicators 8 hard drive system Item Indicator Button or Icon Description Connector 1 Power on indicator o The power on indicator lights when the system power button power is on The power button controls the power
38. the memory settings if needed If the memory settings match the installed memory but the problem still persists go to step 12 Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover Check the memory channels and ensure that they are populated correctly NOTE See the system event log or system messages for the location of the failed memory module Reinstall the memory device Reseat the memory modules in their sockets nstall the system Enter the System Setup and check the system memory setting f the problem is not resolved proceed with the next step Remove the system cover f a diagnostic test or error message indicates a specific memory module as faulty swap or replace the module with a known good memory module To troubleshoot an unspecified faulty memory module replace the memory module in the first DIMM socket with a module of the same type and capacity f an error message is displayed on the screen this may indicate a problem with the installed DIMM type s incorrect DIMM installation or defective DIMM s Follow the on screen instructions to resolve the problem For more information see General memory module installation guidelines nstall the system cover As the system boots observe any error message that is displayed and the diagnostic indicators on the front of the system f the memory problem persists repeat step 12 through step 15 f
39. unit problems 1 134 Ensure that no loose connections exist For example loose power cables Ensure that the power supply handle LED indicates that the power supply is working properly For more information on power supply indicators see Power indicator codes f you have recently upgraded your system ensure that the power supply unit has enough power to support the new system f you have a redundant power supply configuration ensure that both the power supply units are of the same type and wattage f the LED You may have to upgrade to a higher wattage power supply unit Ensure that you use only power supply units with the Extended Power Performance EPP label on the back Reseat the power supply unit NOTE After installing a power supply unit allow several seconds for the system to recognize the power supply unit and determine if it is working properly If the problem persists see Getting Help Troubleshooting cooling problems A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that the following conditions exist e System cover cooling shroud EMI filler
40. up to display error status 2 System health indicator A The system health indicator blinks amber when a system fault is detected 3 Power on indicator o The power on indicator lights when the system power button power is on The power button controls the power supply output to the system K NOTE On ACPI compliant operating systems turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off 4 NMI button e Used to troubleshoot software and device driver errors when running certain operating systems This button can be pressed using the end of a paper clip 12 Item Indicator Button or Icon Connector Description 5 System identification button 6 Mini USB connector et 7 Information tag 8 Hard drives 24 9 Quick Sync LCD panel features Use this button only if directed to do so by qualified support personnel or by the operating system documentation The identification buttons on the front and back panels can be used to locate a particular system within a rack When one of these buttons is pressed the system status indicator on the back flashes until one of the buttons is pressed again Press to toggle the system ID on and off If the system stops responding during POST press and hold the system ID button for more than five seconds to enter BIOS progress mode To reset the iDRAC if not disabled in F2 iDRAC setup press
41. 0 60 Hz for 750 W Titanium power supply 1866 MT and 2133 MT s registered Error Correcting Code ECC DIMMs Support for Advanced ECC or memory optimized operation Support for LRDIMMs Twenty four 288 pin 4 GB 8 GB 16 GB or 32 GB single dual or quad ranked 4 GB 8 GB or 22 GB single dual or quad ranked 16 GB single or dual ranked 2 GB with a single processor 4 GB with two processors Up to 768 GB Up to 512 GB Up to eight 2 5 inch internal hot swappable SAS SATA or Nearline SAS hard drives Up to ten 2 5 inch internal hot swappable SAS SATA or Nearline SAS hard drives Up to 24 1 8 inch internal hot swappable SAS SATA or Nearline SAS hard drives One optional SATA DVD ROM drive or DVD RW drive K NOTE DVD devices are data only Connectors Back NIC Serial USB Video Front 8 hard drive systems USB Video External vFlash card 10 hard drive systems USB Internal USB Internal Dual SD Module IDSDM Video Video type Video memory Expanded Operating Temperature Four 10 100 1000 Mbps or two 10 100 1000 Mbps and two 100 Mbps 1 Gbps 10 Gbps DB 9 Serial Port connector Two 4 pin USB 3 0 compliant 15 pin VGA Two 4 pin USB 3 0 compliant 15 pin VGA vFlash memory card slot NOTE The card slot is available for use only if the iDRACS Enterprise license is installed on your system One mini USB 3 0 compliant One 4 pin USB 3 0 compliant Two optional flash mem
42. 33 MT s 1600 MT s 1866 MT s or 2133 MT s depending on the following factors e DIMM type RDIMM or LRDIMM Number of DIMMs populated per channel System profile selected for example Performance Optimized Custom or Dense Configuration Optimized e Maximum supported DIMM frequency of the processors The system contains 24 memory sockets split into two sets of 12 sockets one set per processor Each 12 socket set is organized into four channels In each channel the release levers of the first socket are marked white the second socket black and the third socket green NOTE DIMMs in sockets A1 to A12 are assigned to processor 1 and DIMMs in sockets B1 to B12 are assigned to processor 2 57 Lassen dae e Hi ae Cecelc sc AT A11 AB A12 A10 A6 A2 A9 A5 A1 B3 B7 B11 B4 B8 Bi2 Figure 18 Memory socket locations Memory channels are organized as follows Processor 1 channel 0 slots A1 A5 and A9 channel 1 slots A2 A6 and A10 channel 2 slots A3 A7 and A11 channel 3 slots A4 A8 and A12 Processor 2 channel 0 slots B1 B5 and B9 58 channel 1 slots B2 B6 and B10 channel 2 slots B3 B7 and B11 channel 3 slots B4 B8 and B12 The following table shows the memory populations and operating frequencies for the supported configurations DIMM Type DIMMs Populated Operating Frequency in Maximum DIMM Rank Channel MT s Channel 12V RDIMM 1 2133 1866 1600 1333 Dual rank or sing
43. 4 Press the memory module with your thumbs until the socket levers firmly click into place 65 Figure 20 Installing the memory module 1 memory module 2 alignment key memory module socket ejector 2 When the memory module is properly seated in the socket the levers on the memory module socket align with the levers on the other sockets that have memory modules installed 5 Repeat steps 4 and 5 of this procedure to install the remaining memory modules Next steps 1 Install the cooling shroud 2 Follow the procedure listed in After working inside your system 3 Press F2 to enter System Setup and check the System Memory setting The system should have already changed the value to reflect the installed memory 4 Ifthe value is incorrect one or more of the memory modules may not be installed properly Repeat step 4 through step 7 of this procedure checking to ensure that the memory modules are firmly seated in their sockets 5 Runthe system memory test in the system diagnostics Hard drives All hard drives connect to the system board through the hard drive backplane Hard drives are supplied in hot swappable hard drive carriers that fit in the hard drive slots 66 CAUTION Before attempting to remove or install a hard drive while the system is running see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support hot swap hard drive removal and inser
44. AS B connector on system board 109 110 Figure 49 Removing and installing the 2 5 Inch x10 hard drive backplane N ww S SD signal cable SAS cables 2 guide pin hard drive connector oo 5m SD signal cable connector SAS cable connector 2 guide pin slot SAS backplane Figure 50 Cabling diagram 2 5 Inch x10 systems 1 SAS backplane expander card 2 signal cable connector on the system board system board 4 integrated storage controller card 111 112 Figure 51 Removing and installing the 1 8 Inch x24 hard drive backplane N ON ES SD signal cable 3 SAS cables 4 guide pin SAS backplane o o0 DN SD signal cable connector 2 SAS cable connector 4 guide pin slot release tab 2 Figure 52 Cabling diagram 1 8 Inch x24 systems SAS backplane SAS backplane expander card SD signal cable connector integrated storage controller card SO ee o Ae JES SAS connector on system board Installing the hard drive backplane Prerequisites 1 Ensure that you read the Safety instructions o o fF N SD signal cable connector SD signal cable connector system board SAS connector on system board 113 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as di
45. Activation and Intel TXT fields if the TPM Status field is set to either On with Pre boot Measurements or On without Pre boot Measurements Changes the operational state of the TPM By default the TPM Activation option is set to No Change Displays the TPM status CAUTION Clearing the TPM results in the loss of all keys in the TPM The loss of TPM keys may affect booting to the operating system Menu Item Description Clears all the contents of the TPM By default the TPM Clear option is set to No Intel TXT Enables or disables the Intel Trusted Execution Technology TXT To enable Intel TXT Virtualization Technology must be enabled and TPM Security must be Enabled with Pre boot measurements By default the Intel TXT option is set to Off Power Button Enables or disables the power button on the front of the system By default the Power Button option is set to Enabled NMI Button Enables or disables the NMI button on the front of the system By default the NMI Button option is set to Disabled AC Power Sets how the system reacts after AC power is restored to the system By default Recovery the AC Power Recovery option is set to Last AC Power Sets how the system supports staggering of power up after AC power is restored to Recovery Delay the system By default the AC Power Recovery Delay option is set to Immediate User Defined Delay Sets the User Defined Delay when the User Defined option for AC Power Recovery 60s to 240s
46. Dell PowerEdge R630 Owner s Manual Regulatory Model E26S Series Regulatory Type E26S001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer AN CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2014 09 Rev AOO Contents TAbOUt VOUF SVSLBTTI iri itte ie obses anaana eta tesi eati es zus esas Euer aces iac ua 8 Supported Config fatloris s ict pe et ett otc tenth ed ec b b bet patte Pete Popes 8 Front panel features and indicato Sieis eant ce eb edet EH eo ho RR o mt 8 ICD panel features uos win gestor ee Ue oe a reta UE II eer UT Doo e eto RR UR HOME Screen aA E a r e AN a A EE PEE eremi edt n n a a a a a a as MEW Ene nus ne ir eee te e e e etd sae o e de Hte aed AT Aaa rem ene Diagnostictndicatotrs oett re er er ee EE We d Deo Pe Pede teca af a et Hard drive amp 6dicator Codes sitit nave e Pete tdt Iudice ht eate t itf etas IDRAC Direct LED indicato
47. Item Logical Processor Idling Configurable TDP X2Apic Mode Dell Controlled Turbo Number of Cores per Processor Processor 64 bit Support Processor Core Speed Processor 1 Family Model Stepping Brand Level 2 Cache Level 3 Cache Number of Cores Description Enables or disables the operating system capability to put logical processors in the idling state in order to reduce power consumption By default the option is set to Disabled Allows reconfiguration of Thermal Design Power TDP to lower levels TDP refers to the maximum amount of power the cooling system is required to dissipate Enables or disables the X2Apic mode NOTE Depending on the number of installed CPUs there may be up to four processor listings Controls the turbo engagement Enable this option only when System Profile is set to Performance Controls the number of enabled cores in each processor By default the Number of Cores per Processor option is set to All Specifies if the processor s support 64 bit extensions Displays the maximum core frequency of the processor NOTE Depending on the number of installed CPUs there may be up to four processor listings The following settings are displayed for each processor installed in the system Displays the family model and stepping of the processor as defined by Intel splays the brand name reported by the processor splays the total L2 cache splays the total L3 cache
48. P or Static IP to configure the network mode If Static IP is selected the available fields are IP Subnet Sub and Gateway Gtw Select Setup DNS to enable DNS and to view domain addresses Two separate DNS entries are available Select SEL to display LCD error messages in a format that matches the IPMI description in the SEL This is useful when trying to match an LCD message with an SEL entry Select Simple to display LCD error messages in a simplified user friendly description For more information on error messages see the Dell Event and Error Messages Reference Guide at dell com esmmanuals Select the default information to be displayed on the LCD Home screen See View menu to see the options and option items that can be set as the default on the Home screen NOTE When you select an option in the View menu you must confirm the option before proceeding to the next action Option iDRAC IP MAC Name Number Power Temperature Description Displays the IPv4 or IPv6 addresses for iDRACS8 Addresses include DNS Primary and Secondary Gateway IP and Subnet IPv6 does not have Subnet isplays the MAC addresses for iDRAC iSCSI or Network devices isplays the name of the Host Model or User String for the system isplays the power output of the system in BTU hr or Watts The display format can D D Displays the Asset tag or the Service tag for the system D be configured in the Set home submenu of the Setup m
49. Press the control panel latch and slide the control panel out of the chassis 4 Disconnect the control panel cable from the control panel 118 Next steps 5 Figure 55 Removing and installing the control panel 1 control panel release latch 2 cable securing clip 3 control panel cable connecting to system 4 J_FP_USB connector cable board 5 screw 6 control panel Installing the control panel 10 hard drive system and 24 hard drive system Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Keep the 1 Philips screwdriver ready Steps 1 Route the control panel cable through the chassis and connect the control panel cable to the control panel 2 Pushthe control panel into the chassis till it snaps into place 119 3 Using a 1 Philips screwdriver replace the screw located at the bottom of the chassis that secures the control panel to the chassis 4 Locate the connectors J_CP and J_FP_USB on the system board K NOTE To locate the connectors on the system board see System Board Connectors 5 Connect the control panel cable to the connectors on the
50. R 2R 2R x4 and 2R x8 1866 x8 2133 MT s x8 1866 MT s x8 2133 MT s x8 1866 MT s x8 2133 MT s x8 1866 MT s x8 2133 MT s x8 1866 MT s x8 2133 MT s x8 1866 MT s x8 1866 MT s x8 1600 MT s x8 2133 MT s x8 1866 MT s x8 1866 MT s x8 1600 MT s x4 2133 MT s x4 1866 MT s x4 2133 MT s x4 1866 MT s MT s DIMM slot population Al A1 A2 A1 A2 A3 A4 A1 A2 A1 A2 A5 A4 A1 A2 A5 A4 A10 A11 A12 A1 A2 A5 A4 A1 A2 A5 A4 A10 A11 A12 A1 A2 A5 A4 A1 A2 A5 A4 A1 A2 A5 A4 A11 A5 A6 A5 A6 A7 A8 A9 A5 A6 A5 A6 A7 A8 A9 A5 A6 A5 A6 A7 A8 A5 A6 A7 A8 A9 61 System capacity in GB 384 DIMM size in GB 32 Number of DIMMs 12 DIMM rank DIMM slot population organization and frequency 2R x4 and 2R x8 1600 K NOTE 16 GB DIMMs must MT s be installed in slots numbered A1 A2 A3 A4 A5 A6 A7 and A8 and 8 GB DIMMs must be installed in slots A9 and A11 LRDIMM x4 1866 MT s A1 A2 A3 A4 A5 A6 A7 AB A9 A10 A11 A12 LRDIMM x4 1600 MT s Table 2 Memory configurations two processors System capacity in GB 16 32 64 96 128 62 DIMM size in GB 4 16 Number of DIMMs 16 24 12 16 DIMM rank DIMM slot population organization and frequency 1R x8 2133 MT s A1 A2 B1 B2 1R x8 1866 MT s 1R x8
51. SA Pre boot System Assessment window is displayed listing all devices detected in the system The diagnostics starts executing the tests on all the detected devices Running the Embedded System Diagnostics from the Dell Lifecycle Controller 1 Asthe system boots press lt F11 gt Select Hardware Diagnostics Run Hardware Diagnostics The ePSA Pre boot System Assessment window is displayed listing all devices detected in the system The diagnostics starts executing the tests on all the detected devices 145 System diagnostic controls Menu Description Configuration Displays the configuration and status information of all detected devices Results Displays the results of all tests that are executed System health Provides the current overview of the system performance Event log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded For information about embedded system diagnostics see the ePSA Diagnostics Guide Notebooks Desktops and Servers at dell com support manuals 144 Jumpers and connectors System board jumper settings For information on resetting the password jumper to disable a password see Disabling a forgotten password Table 6 System board jumper settings Jumper Setting PWRD_EN Hx 2 4 6 defaut default eo 246 NVRAM_CLR emo 1 3 5 defaut default w a Description The pas
52. You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION To prevent damage to the hard drives and hard drive backplane you must remove the hard drives from the system before removing the hard drive backplane A CAUTION You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations Steps 1 Disconnect the SAS SATA SSD data cable s and power cable from the backplane 2 If applicable disconnect the power data cable from the optical drive 3 Push the backplane blue release tabs in the direction of the arrows and lift the backplane upwards 4 Pull the backplane away from the system until the securing slots on the backplane are free from the 108 tabs on the chassis Figure 47 Removing and installing the 2 5 Inch x8 hard drive backplane 1 backplane 2 backplane signal cable 3 backplane signal cable 4 SAS A cable 5 release tabs 2 6 SAS B cable 7 SAS hard drive connector on backplane 3 5 2 1 Figure 48 Cabling diagram 2 5 Inch x8 systems 1 SAS backplane 2 signal connector on system board 3 system board 4 SAS A connector on system board 5 S
53. a USB keyboard mouse For other USB devices go to step 7 Steps 1 Disconnect the keyboard and mouse cables from the system and reconnect them 2 Ifthe problem persists connect the keyboard mouse to the USB port s on the opposite side of the system 129 3 Ifthe problem is resolved restart the system enter the System Setup and check if the non functioning USB ports are enabled Check if USB 3 0 is enabled in System Setup If enabled disable it and see if the issue is resolved older operating systems may not support USB 3 0 4 Inthe IDRAC Settings Utility ensure the USB Management Port Mode is configured as Automatic or Standard OS Use 5 Replace the keyboard mouse with a working keyboard mouse If the problem is not resolved proceed to the next step to begin troubleshooting other USB devices attached to the system Power down all attached USB devices and disconnect them from the system Reboot the system and if your keyboard is functioning enter the System Setup Verify that all USB ports are enabled on the Integrated Devices screen in the System Setup options Check if USB 3 0 is enabled in System Setup If it is enabled disable it and restart your system 0 OND f your keyboard is not functioning you can also use remote access 10 If the system is not accessible reset the NVRAM_CLR jumper inside your system and restore the BIOS to the default settings 11 In the IDRAC Settings Utility ensure the USB Man
54. a transfer activity Quick Sync hardware is not responding properly Reseat the bezel the problem persists see Getting help Indicates that the Quick Sync feature is turned off Use the activation button to activate it If pressing the activation button does not turn on the LEDs it indicates that power is not delivered to the Quick Sync bezel K NOTE For security purposes Quick Sync turns off after thirty seconds of in activity after the activation button is pressed Once timed out the user is expected to press the activation button again to activate Quick Sync 19 Back panel features and indicators Figure 8 Back panel features and indicators 8 hard drive system 2 PCle expansion cards Item Indicator Button or Icon Description Connector 1 System identification The identification buttons on the front and back button panels can be used to locate a particular system within a rack When one of these buttons is pressed the LCD panel on the front and the system status indicator on the back blink until one of the buttons is pressed again Press to toggle the system ID on and off If the system stops responding during POST press and hold the system ID button for more than five seconds to enter BIOS progress mode To reset iDRAC if not disabled in F2 iDRAC setup press and hold for more than 15 seconds 2 System identification Allows you to connect the optional system status connector indicator assembly thro
55. agement Port Mode is configured as Automatic or Standard OS Use 12 Reconnect and power on each USB device one at a time 13 If a USB device causes the same problem power down the device replace the USB cable with a known good cable and power up the device Next steps If all troubleshooting fails see Getting Help Troubleshooting iDRAC Direct USB XML configuration For information on USB storage device and server configuration see the Integrated Dell Remote Access Controller User s Guide at dell com esmanuals Steps 1 Ensure your USB storage device is connect to the front USB Management Port identified by s icon 2 Ensure your USB storage device is configured with an NTFS or a FAT32 file system with only one partition 3 Verify that the USB storage device is configured correctly For more information on configuring the USB storage device see the Integrated Dell Remote Access Controller User s Guide at dell com esmanuals 4 Inthe IDRAC Settings Utility ensure the USB Management Port Mode is configured as Automatic or iDRAC Direct Only 5 Make sure the iDRAC Managed USB XML Configuration option is either Enabled or Enabled only when the server has default credential settings 6 Remove and re insert the USB storage device 7 If import operation does not work try with a different USB storage device Next steps If all troubleshooting fails see Getting help 130 Troubleshooting iDRAC Direct laptop co
56. and hold the button for more than 15 seconds Allows you to connect USB devices to the system or provides access to the iDRAC Direct features For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals The port is USB 2 0 compliant A slide out label panel which allows you to record system information such as Service Tag NIC MAC address and so on as per your need Up to 24 1 8 inch hot swappable hard drives Indicates a Quick Sync enabled system The Quick Sync feature is optional and requires a Quick Sync bezel This feature allows management of the system using mobile devices This feature aggregates hardware firmware inventory and various system level diagnostic error information that can be used in troubleshooting the system For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals The LCD panel of your system provides system information and status and error messages to indicate if the system is operating correctly or if the system needs attention For more information on error messages see the Dell Event and Error Messages Reference Guide at dell com esmmanuals The LCD backlight lights blue during normal operating conditions and lights amber to indicate an error condition 15 e The LCD backlight is off when the system is in standby mode and can be turned on by pressing either the Select Left or Right button on t
57. ation see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals Replacing a SD vFlash card Prerequisites K NOTE This procedure applies only to the 8 hard drive system Steps 1 Locate the vFlash media slot on the system 2 To remove the installed SD vFlash card push inward on the card to release it and pull the card from the card slot 1 2 a SS Figure 34 Removing and installing the SD vFlash card 1 SD vFlash card 2 SD vFlash card slot 3 To install the SD vFlash card with the label side facing up insert the contact pin end of the SD card into the card slot on the module K NOTE The slot is keyed to ensure correct insertion of the card 4 Press inward on the card to lock it into the slot Internal dual SD module NOTE When the Redundancy option is set to Mirror Mode in the Integrated Devices screen of the System Setup the information is replicated from one SD card to another 85 Removing the internal dual SD module Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered
58. by your warranty Read and follow the safety instructions that came with the product Steps 1 Locate the internal dual SD module the system board 2 If installed remove the SD card s 3 Hold the plastic pull tab and pull the dual SD module out of the system board 86 ee oO A B C D E Figure 35 Removing and installing the Internal Dual SD Module IDSDM 1 Internal Dual SD module 2 LED status indicator 2 3 SD card 2 4 SD card slot 2 5 SDcardslot 1 6 IDSDM connector The following table describes the IDSDM indicator codes Convention IDSDM indicator code Condition A Green Indicates that the card is online B Flashing green Indicates rebuild or activity 87 Convention IDSDM indicator code Condition C Flashing amber Indicates card mismatch or that the card has failed D Amber Indicates that the card is offline has failed or is write protected E Not lit Indicates that the card is missing or is booting Next steps Follow the procedure listed in After working inside your system Installing the internal dual SD module Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and sup
59. card slot riser 3 10 Ethernet connectors 4 z2 Four integrated 10 100 1000 Mbps NIC connectors or Four integrated connectors e Two integrated 10 100 1000 Mbps NIC connectors e Two integrated 100 Mbps 1 Gbps 10 Gbps SFP connectors nowicr supp Pawi AC 495 W 750 W or 1100 W 12 Power supply PSU2 Or DC 750 W or 1100 W 22 NIC indicator codes 1 2 Ld Es e 9 Figure 10 NIC indicators 1 link indicator 2 activity indicator Indicator Indicator code Link and activity indicators are off The NIC is not connected to the network The NIC is connected to a valid network at its Link indicator is green maximum port speed 1 Gbps or 10 Gbps The NIC is connected to a valid network at less Link indicator is amber than its maximum port speed Activity indicator is blinking green Network data is being sent or received Power indicator codes Each AC power supply unit PSU has an illuminated translucent handle and each DC power supply unit when available has an LED that serves as an indicator to show whether power is present or a power fault has occurred 235 D E Figure 11 AC power supply unit status indicator 1 AC power supply unit status indicator handle Convention A 24 Power indicator pattern Green Flashing green Flashing green and turns off Flashing amber Condition The handle indicator lights green indicating that a valid power source is connected to the
60. ces operate at USB 2 0 speed USB 3 0 is disabled by default User Accessible Enables or disables the USB ports Selecting Only Back Ports On disables the front USB Ports USB ports selecting All Ports Off disables all USB ports The USB keyboard and mouse operates during boot process in certain operating systems After the boot process is complete the USB keyboard and mouse do not work if the ports are disabled NOTE Selecting Only Back Ports On and All Ports Off will disable the USB management port and also restrict access to iDRAC features Internal USB Port Enables or disables the internal USB port By default the option is set to Enabled 40 Menu Item Integrated RAID Controller Integrated Network Card 1 Embedded NIC1 and NIC2 l OAT DMA Engine Embedded Video Controller Current State of Embedded Video Controller SR IOV Global Enable OS Watchdog Timer Memory Mapped I O above 4GB Slot Disablement Description Enables or disables the integrated RAID controller By default the option is set to Enabled Enables or disables the integrated network card NOTE The Embedded NIC1 and NIC2 option is only available on systems that do not have Integrated Network Card 1 Enables or disables the Embedded NIC1 and NIC2 If set to Disabled the NIC may still be available for shared network access by the embedded management controller The embedded NIC1 and NIC2 option is only available on systems that do n
61. cient Turbo C1E C States Collaborative CPU Performance Control Memory Patrol Scrub Memory Refresh Rate Uncore Frequency Energy Efficient Policy Description Sets the system profile If you set the System Profile option to a mode other than Custom the BIOS automatically sets the rest of the options You can only change the rest of the options if the mode is set to Custom By default the System Profile option is set to Performance Per Watt Optimized DAPC DAPC is Dell Active Power Controller NOTE The following parameters are available only when the System Profile is set to Custom Sets the CPU power management By default the CPU Power Management option is set to System DBPM DAPC DBPM is Demand Based Power Management Sets the speed of the system memory You can select Maximum Performance Maximum Reliability or a specific speed Enables or disables the processor to operate in turbo boost mode By default the Turbo Boost option is set to Enabled Enables or disables the Energy Efficient Turbo Energy Efficient Turbo EET is a mode of operation where a processor s core frequency is adjusted within the turbo range based on workload Enables or disables the processor to switch to a minimum performance state when itis idle By default the C1E option is set to Enabled Enables or disables the processor to operate in all available power states By default the C States option is set to Enabled Enables
62. ctions If applicable remove the bezel Using the management software prepare the hard drive for removal Wait until the indicators on the hard drive carrier signal that the hard drive can be removed safely For more information see the documentation for the storage controller If the hard drive is online the green activity fault indicator flashes as the drive is turned off When the hard drive indicators are off the hard drive is ready for removal A CAUTION To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system Steps 1 Pressthe release button to open the hard drive carrier release handle 2 Slide the hard drive carrier out of the hard drive slot A CAUTION To maintain proper system cooling all empty hard drive slots must have hard drive blanks installed 3 Ifyou are not replacing the hard drive immediately insert a hard drive blank in the empty hard drive slot 69 Figure 23 Removing and installing a hot swap hard drive 1 release button 2 hard drive carrier 3 hard drive carrier handle Figure 24 Removing and installing a 1 8 inch hot swap hard drive 1 release button 2 hard drive carrier 3 hard drive carrier handle 70 Installing a hot swap hard drive Prerequisites CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs
63. ctions such as boot order system password setup password setting RAID mode and enabling or disabling USB ports In the System Setup Main Menu click System BIOS The System BIOS screen details are explained below Example Menu Item Description System Displays information about the system such as the system model name BIOS Information version Service Tag and so on Memory Settings Displays information and options related to installed memory 32 Menu Item Processor Settings SATA Settings Boot Settings Integrated Devices Serial Communication System Profile Settings System Security Miscellaneous Settings Description Displays information and options related to the processor such as speed cache size and so on Displays options to enable or disable the integrated SATA controller and ports Displays options to specify the boot mode BIOS or UEFI Enables you to modify UEFI and BIOS boot settings Displays options to enable or disable integrated device controllers and ports and to specify related features and options Displays options to enable or disable the serial ports and specify related features and options Displays options to change the processor power management settings memory frequency and so on Displays options to configure the system security settings like system password setup password TPM security and so on It also enables or disables support for the power and NMI
64. cumentation 142 6 Using system diagnostics If you experience a problem with your system run the system diagnostics before contacting Dell for technical assistance The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss If you are unable to fix the problem yourself service and support personnel can use the diagnostics results to help you solve the problem Dell Embedded System Diagnostics NOTE The Dell Embedded System Diagnostics is also Known as Enhanced Pre boot System Assessment ePSA diagnostics The embedded system diagnostics provides a set of options for particular device groups or devices allowing you to e Run tests automatically or in an interactive mode e Repeat tests e Display or save test results e Run thorough tests to introduce additional test options to provide extra information about the failed device s e View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing When to use the Embedded System Diagnostics If a major component or device in the system does not operate properly running the embedded system diagnostics may indicate component failure Running the Embedded System Diagnostics from Boot Manager 1 As the system boots press F11 2 Use the up and down arrow keys to select System Utilities Launch Diagnostics The eP
65. d it cannot be updated or changed 5 Click Ok Restoring the service tag using Easy Restore Use the Easy Restore feature if you do not know the service tag of your system The Easy Restore feature allows you to restore your system s service tag license UEFI configuration and the system configuration data after replacing the system board All data is backed up in a backup flash device automatically If BIOS detects a new system board and the service tag in the backup flash device BIOS prompts the user to restore the backup information 1 Turn on the system If BIOS detects a new system board and if the service tag is present in the backup flash device BIOS displays the service tag the status of the license and the UEFI Diagnostics version 2 Doone ofthe following e Press Y to restore the service tag license and diagnostics information Press N to navigate to the Lifecycle Controller based restore options e Press F10 to restore data from a previously created Hardware Server Profile After the restore process is complete BIOS prompts to restore the system configuration data 3 Doone ofthe following e Press Y to restore the system configuration data e Press N to use the default configuration settings After the restore process is complete the system reboots Trusted Platform Module The Trusted Platform Module TPM is used to generate store keys protect authenticate passwords and create store digital certificat
66. d Dell Remote Access Controller User s Guide at dell com esmmanuals The ports are USB 2 0 compliant One optional SATA DVD ROM drive or DVD RW drive K NOTE DVD devices are data only Allows you to insert a vFlash media card Allows you to navigate the control panel LCD menu A slide out label panel which allows you to record system information such as Service Tag NIC and MAC address Item Indicator Button or Icon Description Connector 9 LCD panel Displays system ID status information and system error messages The LCD lights blue during normal system operation When the system needs attention the LCD lights amber and the LCD panel displays an error code followed by descriptive text K NOTE If the system is connected to AC power and an error is detected the LCD lights amber regardless of whether the system is turned on or off 10 Video connector iol Allows you to connect a VGA display to the system 11 Hard drives 8 Up to eight 2 5 inch hot swappable hard drives 12 Quick Sync Indicates a Quick Sync enabled system The Quick Sync feature is optional and requires a Quick Sync bezel This feature allows management of the system using mobile devices This feature aggregates hardware firmware inventory and various system level diagnostic error information that can be used in troubleshooting the system For more information see the Integrated Dell Remote Access Controller User s Guide at dell com
67. d in Before working inside your system K NOTE This procedure applies only to PowerEdge R730 systems 74 A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE This procedure applies only to the 8 hard drive system Steps 1 Align the optical drive with the optical drive slot on the front of the chassis 2 Slide in the optical drive until the release tab snaps into place 3 Connect the power data cable to the optical drive and system board NOTE You must route the cable properly on the side of the system to prevent it from being pinched or crimped Next steps Follow the procedure listed in After working inside your system Removing the slim optical drive blank Follow the same procedure to remove the slim optical drive Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online o
68. device External Serial Enables you to associate the external serial connector to serial device 1 serial Connector device 2 or remote access device By default the External Serial Connector option is set to Serial Device1 K NOTE Only Serial Device 2 can be used for SOL To use console redirection by SOL configure the same port address for console redirection and the serial device Failsafe Baud Rate Displays the failsafe baud rate for console redirection The BIOS attempts to determine the baud rate automatically This failsafe baud rate is used only if the attempt fails and the value must not be changed By default the Failsafe Baud Rate option is set to 115200 Remote Terminal Sets the remote console terminal type By default the Remote Terminal Type Type option is set to VT 100 VT 220 Redirection After Enables or disables the BIOS console redirection when the operating system is Boot loaded By default the Redirection After Boot option is set to Enabled System Profile Settings screen details You can use the System Profile Settings screen to enable specific system performance settings such as power management You can view the System Profile Settings screen by clicking System Setup Main Menu System BIOS System Profile Settings The System Profile Settings screen details are explained as follows 42 Example Menu Item System Profile CPU Power Management Memory Frequency Turbo Boost Energy Effi
69. disconnect the system from the electrical outlet 2 Remove the system cover 3 Ensure that the following components are properly installed Cooling shroud e Expansion card risers if present e Expansion cards Power supply s e Cooling fan assembly if present e Cooling fans e Processor s and heat sink s e Memory modules e Hard drive carriers e Hard drive backplane 4 Ensure that all cables are properly connected 5 Install the system cover 6 Run the appropriate diagnostic test For more information see Using System Diagnostics Next steps If the tests fail see Getting Help Troubleshooting the system battery Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE If the system is turned off for long periods of time for weeks or months the NVRAM may lose its system configuration information This situation is caused by a defective battery NOTE Some software may cause the system time to speed up or slow down If the system seems to operate normally except for the time kept in the System Setup the problem may be caused by software rather than b
70. e dust Air must be free of conductive dust zinc hisk th ducti ticles NOTE Applies to data center and non data eee O A NST CONAC pO m center environments Corrosive dust Air must be free of corrosive dust 3 gt e Residual dust present in the air must have a NOTE Applies to data center and non data deliquescent point less than 60 relative center environments humidity Gaseous contamination K NOTE Maximum corrosive contaminant levels measured at lt 50 relative humidity Copper coupon corrosion rate lt 300 A month per Class G1 as defined by ANSI ISA71 04 1985 Silver coupon corrosion rate 200 A month as defined by AHSRAE TC9 9 154 Getting help Contacting Dell About this task K NOTE Dell provides several online and telephone based support and service options If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues Steps 1 Go to dell com support 2 Select your country from the drop down menu on the top left corner of the page 3 For customized support a Enter your system service tag in the Enter your Service Tag field b Click Submit The support page that lists the various support categories is displayed 4 For general suppor
71. e latch 2 If applicable remove or install an expansion card on the riser 3 Replace the expansion card riser Next steps Follow the procedure listed in After working inside your system Installing expansion card risers Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 If applicable reinstall the expansion card s into the expansion card riser 2 Align the expansion card riser with the connector and the riser guide pin on the system board 3 Lower the expansion card riser into place until the expansion card riser connector is fully seated in the connector 84 Next steps 1 Follow the procedure listed in After working inside your system 2 Install any device drivers required for the card as described in the documentation for the card SD vFlash media card A vFlash SD card is a Secure Digital SD card that plugs into the vFlash SD card slot in the system It provides persistent on demand local storage and a custom deployment environment that allows automation of server configuration scripts and imaging It emulates USB device s For more inform
72. e service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE Certain SD cards have a physical write protect switch on the card If the write protect switch is turned on the SD card is not writeable Steps 1 Enter the System Setup and ensure that the Internal SD Card Port is enabled 2 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet 3 Remove the system cover K NOTE When an SD card failure occurs the internal dual SD module controller notifies the system On the next reboot the system displays a message indicating the failure If redundancy is enabled at the time of SD card failure a critical alert will be logged and chassis health will degrade 4 Replace the failed SD card with a new SD card 137 5 Install the system cover 6 Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 7 Enterthe System Setup and ensure that the Internal SD Card Port and Internal SD Card Redundancy mode is set to the required mode Verify that correct SD slot is set as Primary SD Card 8 Checkifthe SD card is functioning properly 9 Ifthe Internal SD Card Redundancy option is set to Enabled at the time of the SD card failure the system will prompt you to perform a rebuild NOTE The rebuild wi
73. ector Video connector Serial connector iDRAC7 connector System identification connector System identification button iser 2 connector iser 1 connector R R Riser 2 connector Riser 1 connector R iser 5 connector SATA connector Quick Sync connector Riser 5 connector Internal USB connector Storage controller card connector SATA connector Battery connector Processor socket 2 Cooling fan connector Memory module sockets Hard drive backplane power connector Cooling fan connector Backplane signal connector 2 Cooling fan connector Battery signal connector Cooling fan connector Memory module sockets Cooling fan connector Cooling fan connector Cooling fan connector Memory module sockets 147 Item Connector Description 43 J_FAN1U_1 Cooling fan connector 44 J_CTRL_PNL Control panel connector 45 CPU1 Processor socket 1 46 J_FP_USB Front panel USB connector Disabling a forgotten password The system s software security features include a system password and a setup password The password jumper enables these password features or disables them and clears any password s currently in use Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell
74. eee 107 Removing the hard drive backplane ssessssssssssssseeesenee enne nennen nennen enne 107 Installing the hard drive backplane sssssssssssee eee emere 115 control Panel Assembly m ttd tei tn o A Pets d 114 Removing the control panel board 8 hard drive system 114 Installing the control panel board 8 hard drive system sss 115 Removing the control panel 8 hard drive system Installing the control panel 8 hard drive system ssssssssse meme Removing the control panel 10 hard drive and 24 hard drive system sssssssss 118 Installing the control panel 10 hard drive system and 24 hard drive system 119 VGA Module Removing the VGA module cet eine ti C e t t ees gt e teca 120 nstalling hi VGA module eoe ede e rede v hte ea bee de es 121 System Boat dct denied ren lene dalton doter Solna a ee tte e ote uen 122 Rermoving thiesystermbOsrads s vexit sie tero ee e eee RS iecteniom ATEA 122 nStalling the systemiboard eere rene t a top t nc date cana 124 Trusted Platform Module ssssssssssssseeeeeneeeeeneeeee ener eerte tnnt nnne nennen nennen eren 126 nstalling the Trusted Platform Module sssssssssssssseeeeeeeeeeee nennen 126 Re enabling the TPM for BitLocker US LS cccccccccsccssccssecssecseecseecseeseecseesseestecstesseeseeeecsaesaees 127 Re enabling the TPM for TXT users ssssssssssssseeeeeeenene nennen nennen
75. el board 4 If required route the power data cables along the chassis wall 115 Next steps Follow the procedure listed in After working inside your system Removing the control panel 8 hard drive system Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Keep the 1 Philips screwdriver ready A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION The display module connector is a ZIF zero insertion force connector Ensure that the locking tab on the connector is released before removal and insertion The locking tab must be engaged after insertion Steps 1 Disconnect the display module cable from the control panel board 2 Using a 1 Philips screwdriver remove the screw located at the bottom of the chassis that secures the control module to the chassis NOTE Apart from the screw the control panel has three tabs one on the left and two tabs on top that secure it to the chassis A CAUTION Applying excessive force while pulling upward may damage the control panel 3 Ho
76. en the securing tabs at the negative side of the battery connector and lift the battery out of the socket Figure 45 Removing the system battery 1 positive side of the battery connector 2 system battery negative side of the battery connector 3 To install a new system battery hold the battery with the facing up and slide it under the securing tabs 4 Pressthe battery into the connector until it snaps into place 106 Figure 46 Installing the system battery 1 system battery 2 positive side of the battery connector Next steps Install the cooling shroud Follow the procedure listed in After working inside your system While booting press F2 to enter the System Setup and ensure the battery is operating properly Enter the correct time and date in the System Setup Time and Date fields gm AR oO NP Exit the System Setup Hard drive backplane Depending on your configuration 8 Hard drive 2 5 inch x4 SAS SATA backplane system supports 10 Hard drive 2 5 inch x10 SAS SATA backplane that supports X10 and 4 PCle SSDs 6 system supports 24 Hard drive 1 8 inch x24 SAS SATA backplane system supports Removing the hard drive backplane Prerequisites 1 Ensure that you read the Safety instructions 107 WN Follow the procedure listed in Before working inside your system Remove all hard drives A CAUTION Many repairs may only be done by a certified service technician
77. enu Displays the temperature of the system in Celsius or Fahrenheit The display format can be configured in the Set home submenu of the Setup menu Diagnostic indicators The diagnostic indicators on the system front panel display error status during system startup K NOTE The diagnostic indicators are not present if the system is equipped with an LCD display K NOTE The diagnostic indicators are present only on the 10 hard drive and the 24 hard drive systems K NOTE No diagnostic indicators are lit when the system is switched off To start the system plug it into a working power source and press the power button 15 Icon J4 fil 16 Description Health indicator Hard drive indicator Electrical indicator Temperatur e indicator Memory indicator PCle indicator Condition If the system is on and in good health the indicator lights solid blue The indicator blinks amber if the system is on or in standby and if any error exists for example a failed fan or hard drive The indicator blinks amber if a hard drive experiences an error The indicator blinks amber if the system experiences an electrical error for example voltage out of range ora failed power supply or voltage regulator The indicator blinks amber if the system experiences a thermal error for example a temperature out of range or fan failure The indicator blinks amber if a memory error occu
78. eo INT 10H option ROM from the video controller Selecting Enabled in the operating system does not support UEFI video output standards This field is only for UEFI boot mode You cannot set this to Enabled if UEFI Secure Boot mode is enabled This option enables or disables In System Characterization By default In System Characterization is set to Disabled The two other options are Enabled and Enabled No Reboot NOTE The default setting for In System Characterization is subject to change in future BIOS releases When enabled In System Characterization ISC executes during POST upon detecting relevant change s in system configuration to optimize system power and performance ISC takes about 20 seconds to execute and system reset is required for ISC results to be applied The Enabled No Reboot option executes ISC and continues without applying ISC results until the next time system reset occurs The Enabled option executes ISC and forces an immediate system reset so that ISC Menu Item Description results can be applied It takes the system longer to be ready due to the forced system reset When disabled ISC does not execute About Boot Manager Boot Manager enables you to add delete and arrange boot options You can also access System Setup and boot options without restarting the system Entering Boot Manager The Boot Manager screen allows you to select boot options and diagnostic utilities 1 Turn on or restart your sy
79. equisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION The system requires one power supply for normal operation On power redundant systems remove and replace only one power supply at a time in a system that is powered on K NOTE You may have to unlatch and lift the optional cable management arm if it interferes with power supply removal For information about the cable management arm see the system s rack documentation Steps 1 Disconnect the power cable from the power source and from the power supply unit you intend to remove and remove the cables from the strap 2 Pressthe release latch and slide the power supply unit out of the chassis 101 3 By 4 1 5 Figure 43 Removing and installing an AC power supply unit 1 release latch 2 power supply unit cable connector power supply unit 4 connector 5 power supply unit handle Installing an AC power supply unit Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentati
80. er the tab Lift the lever 90 degrees upward 7 Hold the tab near the lock symbol on the processor shield and lift it up and out of the way 8 Toinstall the processor in the socket A CAUTION Positioning the processor incorrectly can permanently damage the system board or the processor Be careful not to bend the pins in the socket CAUTION While removing or reinstalling the processor wipe your hands of any contaminants Contaminants on the processor pins such as thermal grease or oil can damage the processor a Align the processor with the socket keys 97 CAUTION Do not use force to seat the processor When the processor is positioned correctly it engages easily into the socket b Align the pin 1 indicator of the processor with the triangle on the socket c Place the processor on the socket such that the slots on the processor align with the socket keys CAUTION Do not use force to seat the processor When the processor is positioned correctly it engages easily into the socket d Close the processor shield e Lower the close first socket release lever near the lock icon Q and push it under the tab to lock it f Similarly lower the open first socket release lever near the unlock icon and push it under the tab to lock it 9 Toinstall the heat sink a If applicable remove the existing thermal grease from the heat sink using a clean lint free cloth b Apply thermal grease on the top of the processor Use the th
81. erating systems support matrix at dell com ossupport Remote management To perform out of band systems management using iDRAC you must configure iDRAC for remote accessibility set up the management station and managed system and configure the supported Web browsers For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals You can also remotely monitor and manage the server using the Dell OpenManage Server Administrator OMSA software and OpenManage Essentials OME systems management console For more information see dell com openmanagemanuals Downloading and installing drivers and firmware It is recommended that you download and install the latest BIOS drivers and systems management firmware on your system Prerequisites K NOTE Ensure that you clear the web browser cache Steps 1 Go to dell com support drivers 2 In the Product Selection section enter the service tag of your system in the Service Tag or Express Service Code field 29 NOTE If you do not have the service tag select Automatically detect my Service Tag for me to allow the system to automatically detect your service tag or select Choose from a list of all Dell products to select your product from the Product Selection page 3 Click Get drivers and downloads The drivers that are applicable to your selection are displayed 4 Download the drivers that you require to a diskette drive USB drive CD
82. ermal grease syringe included with your processor kit to apply the grease in a thin spiral on the top of the processor as shown in the figure A CAUTION Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket Figure 41 Applying thermal grease on the top of the processor 1 processor 2 thermal grease 98 5 thermal grease syringe NOTE The thermal grease is intended for one time use only Dispose of the syringe after you use it C Place the heat sink onto the processor d Tighten the four screws to secure the heat sink to the system board K NOTE Tighten the screws diagonally opposite to each other Do not over tighten the heat sink retention screws when installing the heat sink To prevent over tightening tighten the retention screw until resistance is felt and stop once the screw is seated The screw tension should be no more than 6 in lb 6 9 kg cm Next steps 1 Install the cooling shroud 2 Follow the procedure listed in After working inside your system 3 While booting press F2 to enter the System Setup and check that the processor information matches the new system configuration 4 Runthe system diagnostics to verify that the new processor operates correctly Power supply units Your system supports one of the following K Ea Ea Two 495 W 750 W or 1100 W AC power supply modules or Two 1100 W DC power supply modules
83. es TPM can also be used to enable the BitLocker hard drive encryption feature in Windows Server Installing the Trusted Platform Module Prerequisites Ensure that you read the Safety instructions A CAUTION Do not remove an installed Trusted Platform Module TPM Any attempt to remove an installed TPM from the system board may damage the TPM 126 Steps 1 Align the edge connectors on the TPM with the slot on the TPM connector 2 Insert the TPM into the TPM connector such that the plastic bolt aligns with the slot on the system board 3 Press the plastic bolt until the bolt snaps into place 2 1 N 3 75 Figure 58 Installing the TPM 1 TPM 2 TPM connector 3 slot on the TPM connector 4 plastic bolt 5 slot on the system board Re enabling the TPM for BitLocker users Initialize the TPM For more information on initializing the TPM see http technet microsoft com en us library cc753140 aspx The TPM Status changes to Enabled Activated Re enabling the TPM for TXT users While booting your system press F2 to enter System Setup In the System Setup Main Menu click System BIOS System Security Settings In the TPM Security option select On with Pre boot Measurements In the TPM Command option select Activate Save the settings Ov guod ND Reboot your system 127 7 Enter System Setup again 8 In the System Setup Main Menu click System BIOS System Security Settings 9 I
84. es with highest capacity first For example if you want to mix 4 GB and 8 GB DIMMs populate 8 GB DIMMs in the sockets with white release tabs and 4 GB DIMMs in the sockets with black release tabs In a dual processor configuration the memory configuration for each processor should be identical For example if you populate socket A1 for processor 1 then populate socket B1 for processor 2 and so on Memory modules of different capacities can be mixed provided other memory population rules are followed for example 4 GB and 8 GB memory modules can be mixed Mixing of more than two DIMM capacities in a system is not supported Populate four DIMMs per processor one DIMM per channel at a time to maximize performance Mode specific guidelines Four memory channels are allocated to each processor The allowable configurations depend on the memory mode selected 59 K NOTE You can mix x4 and x8 DRAM based DIMMs to support RAS features However all guidelines for specific RAS features must be followed x4 DRAM based DIMMs retain Single Device Data Correction SDDC in memory optimized independent channel mode x8 DRAM based DIMMs require Advanced ECC mode to gain SDDC The following sections provide additional slot population guidelines for each mode Advanced ECC lockstep Advanced ECC mode extends SDDC from x4 DRAM based DIMMs to both x4 and x8 DRAMs This protects against single DRAM chip failures during normal operation Memo
85. ese buttons Drive System is pressed the system status indicator on the back flashes until one of the buttons is pressed again 8 Hard Drive When one of these buttons System is pressed the LCD panel on the front and the system status indicator on the back 21 Item Indicator Button or Icon Description Connector flashes until one of the buttons is pressed again Press to toggle the system ID on and off If the system stops responding during POST press and hold the system ID button for more than five seconds to enter BIOS progress mode To reset iDRAC if not disabled in F2 iDRAC setup press and hold for more than 15 seconds 2 System identification Allows you to connect the optional system status connector indicator assembly through the optional cable management arm 5 iDRAC8 Enterprise port A Dedicated management port NOTE The port is available for use only if the iDRAC8 Enterprise license is installed on your system 4 LP PCle expansion card Allows you to connect a low profile PCle slot riser 1 expansion card 5 Serial connector loto Allows you to connect a serial device to the system 6 LP PCle expansion card Allows you to connect a low profile PCle slot riser 2 expansion card 7 Video connector ICI Allows you to connect a VGA display to the system 8 USB connectors 2 e Allows you to connect USB devices to the system The ports are USB 3 0 compliant 9 LP PCle expansion card Allows you to connect a LP PCle expansion
86. esmmanuals Figure 2 Front panel features and indicators 10 hard drive system Item Indicator Button or Icon Description Connector 1 Diagnostic indicators The diagnostic indicators light up to display error status 2 System health indicator J The system health indicator blinks amber when a system fault is detected 10 Item Indicator Button or Icon Description Connector 5 Power on indicator o The power on indicator lights when the system power button 4 NMI button 5 System identification button 6 Mini USB connector iDRAC Direct 7 Information tag 8 Hard drives 10 9 Quick Sync e power is on The power button controls the power supply output to the system K NOTE On ACPI compliant operating systems turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off Used to troubleshoot software and device driver errors when running certain operating systems This button can be pressed using the end of a paper clip Use this button only if directed to do so by qualified support personnel or by the operating system documentation The identification buttons on the front and back panels can be used to locate a particular system within a rack When one of these buttons is pressed the system status indicator on the back flashes until one of the buttons is pressed again Press to toggle the system ID on and off If the
87. f removing insulation from size 10 AWG solid or stranded insulated copper wire K NOTE Use alpha wire part number 3080 or equivalent 65 30 stranding Required wires e One UL 10 AWG 2 m maximum stranded black wire 48 60 V DC e One UL 10 AWG 2 m maximum stranded red wire V DC return e One UL 10 AWG 2 m maximum green yellow green with a yellow stripe stranded wire safety ground 105 Removing a DC power supply unit Prerequisites A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product A CAUTION The system requires one power supply for normal operation On power redundant systems remove and replace only one power supply at a time in a system that is powered on K NOTE You may have to unlatch and lift the optional cable management arm if it interferes with power supply removal For information about the cable management arm see the system s rack documentation Steps 1 Disconnect the power wires from the power source and the connector from the power supply you intend to remove 2 Disconnect the safety
88. ft the system get others to assist you To avoid injury do not attempt to lift the system by yourself WARNING Opening or removing the system cover when the system is on may expose you to a risk of electric shock CAUTION Do not operate the system without the cover for a duration exceeding five minutes CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE It is recommended that you always use a static mat and static strap while working on components inside the system NOTE To ensure proper operation and cooling all bays in the system must be populated at all times with either a module or with a blank Before working inside your system Turn off the system including any attached peripherals Disconnect the system from the electrical outlet and disconnect the peripherals If installed remove the front bezel For more information see Removing the front bezel Remove the system cover For more information see Removing the system cover After working inside your system 1 w 50 Install the system cover For more information see Installing the system cover In
89. ground wire 3 Press the release latch and slide the power supply out of the chassis 3 4 1 5 Figure 44 Removing and installing a DC power supply 1 release latch 2 power supply status indicator power supply 4 connector 5 power supply handle 104 Installing a DC power supply unit Prerequisites A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product Steps 1 Verify that both the power supplies are of the same type and have the same maximum output power K NOTE The maximum output power shown in watts is listed on the power supply label 2 If installed remove the power supply blank 3 Slide the new power supply unit into the chassis until the power supply unit is fully seated and the release latch snaps into place NOTE If you unlatched the cable management arm relatch it For information about the cable management arm see the system s rack documentation 4 Connect the safety ground wire 5 Install the DC power connector in the power supply unit CAUTION When connecting the power wires secure the wires w
90. gs screen details You can use the Boot Settings screen to set the Boot mode to either BIOS or UEFI It also allows you to specify the boot order You can view the Boot Settings screen by clicking System Setup Main Menu System BIOS Boot Settings The Boot Settings screen details are explained as follows Example Menu Item Boot Mode Boot Sequence Retry Hard Disk Failover Description Enables you to set the boot mode of the system CAUTION Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode NOTE Setting this field to UEFI disables BIOS Boot Settings menu Setting this field to BIOS disables the UEFI Boot Settings menu If the operating system supports UEFI you can set this option to UEFI Setting this field to BIOS allows compatibility with non UEFI operating systems By default the Boot Mode option is set to BIOS Enables or disables the boot sequence retry feature If this field is enabled and the system fails to boot the system reattempts the boot sequence after 50 seconds By default the Boot Sequence Retry option is set to Enabled Specifies which devices in the Hard Disk Drive Sequence are attempted in the boot sequence When the option is Disabled only the first hard disk device in the 39 Menu Item Description list is attempted to boot When set to Enabled all hard disk devices are attempted in order as listed in the Hard Dis
91. he LCD panel e The LCD backlight remains off if LCD messaging is turned off through the iDRAC utility the LCD panel or other tools Figure 4 LCD panel features Item Button Description 1 Left Moves the cursor back in one step increments 2 Select Selects the menu item highlighted by the cursor 3 Right Moves the cursor forward in one step increments During message scrolling e Press and hold the button to increase scrolling speed e Release the button to stop NOTE The display will stop scrolling when the button is released After 45 seconds of inactivity the display will start scrolling Home screen The Home screen displays user configurable information about the system This screen is displayed during normal system operation when there are no status messages or errors When the system is in standby mode the LCD backlight turns off after five minutes of inactivity if there are no error messages Press one of the three navigation buttons Select Left or Right to view the Home screen To navigate to the Home screen from another menu continue to select the up arrow t until the Home icon is displayed and then select the Home icon From the Home screen press the Select button to enter the main menu Setup menu 74 NOTE When you select an option in the Setup menu you must confirm the option before proceeding to the next action 14 Option iDRAC Set error Set home View menu Description Select DHC
92. ipherals 4 Remove the optional bezel For more information see Removing the front bezel Steps 1 Turn the latch release lock to the unlock position 2 Liftthe cover release latch and remove the system cover 52 Figure 14 Removing and installing the system 1 latch release lock 2 system cover 5 latch Installing the system cover Prerequisites Ensure that you read the Safety instructions Steps 1 Align the slots of the system cover with the tabs on the chassis 2 Press the cover release latch and push the cover toward the front of the chassis until the latch locks into place 3 Turn the latch release lock clockwise to the locked position 5 Install the optional bezel 5 Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 55 Inside the system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE Components that are hot swappable are marked orange and touch points on the components are marked blue 10 11 12 13 14 15 Figure 15 Inside the system 8 hard drive system co
93. isites Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system Remove the cooling shroud Remove the expansion card riser 1 uode oC mw op Keep the 2 Phillips screwdriver handy 89 A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Loosen the screws that secure the integrated storage controller cable to the integrated storage controller card connector on the system board 2 Lift the integrated storage controller cable out 3 Lift one end of the card and angle it to disengage the card from the integrated storage controller card holder on system board 4 Lift the card out of the chassis 4 Figure 36 Removing and installing the integrated storage controller card 1 integrated storage controller cable 2 integrated storage controller card integrated storage controller card 4 integrated storage controller card connector on the system board holder Next steps 1 Replace the expansion card riser 1 90 2 Replace the cooling shroud 3 Follow the procedure listed in After working inside your sy
94. ith the strap to the power supply handle 6 Connect the wires to a DC power source NOTE When installing hot swapping or hot adding a new power supply wait for 15 seconds for the system to recognize the power supply and determine its status The power supply status indicator turns green to signify that the power supply is functioning properly System battery Replacing the system battery Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Remove the cooling shroud A WARNING There is a danger of a new battery exploding if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer See your safety information for additional information PA CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Locate the battery socket For more information see System Board Connectors 105 CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery 2 Place your finger betwe
95. k Drive Sequence This option is not enabled for UEFI Boot Mode Boot Options Configures the boot sequence and the boot devices Settings Network Settings screen details You can use the Network Settings screen to modify PXE device settings Network Settings are only available in UEFI boot mode BIOS does not control network settings in the BIOS boot mode For BIOS boot mode the network settings are handled by the network controllers option ROM You can view the Network Settings screen by clicking System Setup Main Menu System BIOS Network Settings The Network Settings screen details are explained as follows Example Menu Item Description PXE Device n n Enables or disables the device When enabled a UEFI boot option is created for the 1 to 4 device PXE Device n Allows you to control the configuration of the PXE device Settings n 1 to 4 Integrated Devices screen details You can use the Integrated Devices screen to view and configure the settings of all integrated devices including the video controller integrated RAID controller and the USB ports You can view the Integrated Devices screen by clicking System Setup Main Menu System BIOS Integrated Devices The Integrated Devices screen details are explained below Example Menu Item Description USB 3 0 Setting Enables or disables the USB 3 0 support Enable this option only if your operating system supports USB 3 0 If you disable this option devi
96. ld the top edge of the control panel at the corners and pull upward until the control panel tabs are released 4 Hold the right edge of the control panel and rotate it toward the left until it is released from the chassis 5 Pull the control panel away from the chassis 116 Figure 54 Removing and installing the control panel 1 control panel 2 notch on chassis front wall 2 display module ZIF connector 4 display module cable Installing the control panel 8 hard drive system Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Keep the 1 Philips screwdriver ready Steps 1 Slide the left side of the control panel into the chassis so that the left tab on the control panel aligns with the slot on the chassis wall and the top left tab aligns with the slot on the top of the chassis 2 Pull the display module cable through the opening and into the chassis 3 Push the right side of the control panel until the top right tab aligns with the top of the chassis and the panel snaps into place 4 Using a 1 Philips screwdriver replace the screw located at the bot
97. le rank 2 2133 1866 1600 1333 Dual rank or single rank 3 1866 1600 1333 Dual rank or single rank LRDIMM 1 2133 1866 1600 1333 Quad rank 2 2133 1866 1600 1333 Quad rank 5 1866 1600 1333 Quad rank General memory module installation guidelines This system supports Flexible Memory Configuration enabling the system to be configured and run in any valid chipset architectural configuration The following are the recommended guidelines for installing memory modules RDIMMs and LRDIMMs must not be mixed x4 and x8 DRAM based DIMMs can be mixed For more information see Mode specific guidelines Up to three dual or single rank RDIMMs can be populated per channel Up to three LRDIMMs can be populated per channel regardless of rank count Populate DIMM sockets only if a processor is installed For single processor systems sockets Al to A12 are available For dual processor systems sockets A1 to A12 and sockets B1 to B12 are available Populate all sockets with white release tabs first then black and then green Populate the sockets by highest rank count in the following order first in sockets with white release levers then black and then green For example if you want to mix single rank and dual rank DIMMs populate dual rank DIMMs in the sockets with white release tabs and single rank DIMMs in the sockets with black release tabs When mixing memory modules with different capacities populate the sockets with memory modul
98. led and Password Status is Unlocked If the password jumper setting is disabled the existing System Password and Setup Password are deleted and you need not provide the system password to boot the system About this task To assign a System Password and Setup Password follow the steps below Steps 1 To enter System Setup press lt F2 gt immediately after a power on or reboot 2 From the System Setup Main Menu select System BIOS and press lt Enter gt The System BIOS screen is displayed 3 On the System BIOS screen select System Security and press Enter The System Security screen is displayed 4 Onthe System Security screen verify that Password Status is Unlocked 5 Select System Password enter your system password and press Enter or Tab Use the following guidelines to assign the system password e A password can have up to 32 characters e The password can contain the numbers O through 9 e Only the following special characters are allowed space CJ C 0 D 9 0 C A message prompts you to re enter the system password 48 Re enter the system password and click OK Select Setup Password enter your system password and press lt Enter gt or lt Tab gt A message prompts you to re enter the setup password Re enter the setup password and click OK Press lt Esc gt to return to the System BIOS screen Press lt Esc gt again A message prompts you to save the changes K
99. lephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 138 Steps 1 Usea different tape cartridge 2 Ensure that the device drivers for the tape backup unit are installed and are configured correctly See your tape drive documentation for more information about device drivers 3 Reinstall the tape backup software as instructed in the tape backup software documentation 4 Ensure that the interface cable of the tape drive is connected to the external port on the controller card 5 Perform the following steps to ensure that the controller card is properly installed a Turn off the system and attached peripherals and disconnect the system from the electrical outlet b Remove the system cover c Reseat the controller card in the expansion card slot d Install the system cover e Turn on the system and attached peripherals 6 Run the appropriate diagnostic test For more information see Using System Diagnostics Next steps If you cannot resolve the problem see Getting Help Troubleshooting a hard drive Prerequisites A A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that
100. ling a hard drive into a hard drive carrier 3 Press the release button on the front of the hard drive carrier and open the hard drive carrier handle 4 Insert the hard drive carrier into the hard drive slot until the carrier connects with the backplane 5 Close the hard drive carrier handle to lock the hard drive in place Next steps Install the optional front bezel Removing a hard drive from a hard drive carrier Prerequisites 1 Keep the 1 Phillips screwdriver handy 2 Remove the hard drive carrier from the system Steps 1 Remove the screws from the slide rails on the hard drive carrier 2 Lift the hard drive out of the hard drive carrier 71 Figure 25 Removing and installing a hard drive into a hard drive carrier 1 screw 4 2 harddrive 3 hard drive carrier Installing a hard drive into a hard drive carrier Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Keep the 1 Phillips screwdriver handy Steps 1 Insert the hard drive into the hard drive carrier with the connector end of the hard drive toward the back 2 Align the screw holes
101. ll always be sourced from the primary SD card to the secondary SD card Perform the rebuild of the SD card as necessary Troubleshooting an optical drive Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Try using a different CD or DVD 2 Enter the System Setup and ensure that the integrated SATA controller and the drive s SATA port are enabled Run the appropriate diagnostic test Turn off the system and attached peripherals and disconnect the system from the electrical outlet If installed remove the front bezel Remove the system cover Ensure that the interface cable is securely connected to the optical drive and to the controller Ensure that a power cable is properly connected to the drive OPNDNpP W Install the system cover Next steps If the problem is not resolved see Getting Help Troubleshooting a tape backup unit Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or te
102. m Setup enables you to specify the boot mode for installing your operating system BIOS boot mode the default is the standard BIOS level boot interface e UEFI boot mode is an enhanced 64 bit boot interface based on Unified Extensible Firmware Interface UEFI specifications that overlays the system BIOS You must select the boot mode in the Boot Mode field of the Boot Settings screen of System Setup Once you specify the boot mode the system boots in the specified boot mode and you then proceed to install your operating system from that mode Thereafter you must boot the system in the same boot mode BIOS or UEFI to access the installed operating system Trying to boot the operating system from the other boot mode will cause the system to halt at startup K NOTE Operating systems must be UEFl compatible to be installed from the UEFI boot mode DOS and 32 bit operating systems do not support UEFI and can only be installed from the BIOS boot mode K NOTE For the latest information on supported operating systems go to dell com ossupport Assigning a system and setup password Prerequisites K NOTE The password jumper enables or disables the System Password and Setup Password features For more information about the password jumper settings see System Board Connectors You can assign a new System Password and Setup Password or change an existing System Password and Setup Password only when the password jumper setting is enab
103. m supports up to two 48 60 V DC power supplies when available A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product AN CAUTION Wire the unit with copper only unless otherwise specified use only 10 American Wire Gauge AWG wire rated minimum 90 C for source and return Protect the 48 60 V DC 1 wire with a branch circuit over current protection rated 50 A for DC with a high interrupt current rating AN CAUTION Connect the equipment to a 48 60 V DC supply source that is electrically isolated from the AC source reliably grounded 48 60 V DC SELV source Ensure that the 48 60 V DC source is efficiently secured to earth ground NOTE A readily accessible disconnect device that is suitably approved and rated shall be incorporated in the field wiring Input requirements e Supply voltage 48 60 V DC e Current consumption 32 A maximum Kit contents e Dell part number 6RYJ9 terminal block or equivalent 1 e 46 32 nut equipped with lock washer 1 Required tools Wire stripper pliers capable o
104. module to the chassis Slide the VGA module out of the chassis NANN 120 Figure 56 Removing and Installing the VGA Module 1 screw 2 VGA module cable 3 VGA module 4 control panel Installing the VGA module Prerequisites K NOTE This procedure applies only to the 8 hard drive system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Push the VGA module into the chassis and align the threaded screw hole on the VGA module with the screw hole on the chassis 2 Using a 2 Philips screwdriver replace the screw at the bottom of the chassis that secures the VGA module to the chassis 3 Replace the control panel 4 Connect the VGA module cable to the VGA module 121 CAUTION The display module connector is a ZIF zero insertion force connector Ensure that the locking tab on the connector is released before removal and insertion The locking tab must be engaged after insertion 5 Connect the display module cables to the control panel board Next steps Follow the procedure listed in After working inside your system System board Removing the s
105. nfiguration to a Low Output configuration or vice versa you must power down the system A CAUTION AC power supplies support both 220 V and 110 V input voltages with the exception of Titanium power supplies which support only 220 V When two identical power supplies receive different input voltages they can output different wattages and trigger a mismatch A CAUTION If two power supplies are used they must be of the same type and have the same maximum output power A CAUTION Combining AC and DC power supplies is not supported and triggers a mismatch Power is not connected Documentation matrix The documentation matrix provides information on documents that you can refer to for setting up and managing your system To Install your system into a rack Refer to Rack documentation included with your rack solution Set up your system and know the system technical Getting Started With Your System that shipped with specifications Install the operating system 26 your system or see dell com poweredgemanuals Operating system documentation at dell com operatingsystemmanuals To Get an overview of the Dell Systems Management offerings Configure and log in to iDRAC set up managed and management system know the iDRAC features and troubleshoot using iDRAC Know about the RACADM subcommands and supported RACADM interfaces Launch enable and disable Lifecycle Controller know the features use and tro
106. ng in shutdown of the system and loss of data Steps Hold the touch points and lift the shroud away from the system Figure 17 Removing and installing the cooling shroud 1 cooling shroud Next steps 1 Replace the cooling shroud 2 Follow the procedure listed in After working inside your system 56 Installing the cooling shroud Prerequisites e Ensure that you read the Safety instructions A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE For proper seating of the cooling shroud in the chassis ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket Steps 1 Align the tabs on the cooling shroud with the securing slots on the chassis 2 Lower the cooling shroud into the chassis until it is firmly seated Next steps Follow the procedure listed in After working inside your system System memory Your system supports DDR4 registered DIMMs RDIMMs and load reduced DIMMs LRDIMMs K NOTE MT s indicates DIMM speed in MegaTransfers per second Memory bus operating frequency can be 13
107. ngest DIMM reliability mode compared to all other modes providing improved uncorrectable multi bit failure protection In a mirrored configuration the total available system memory is one half of the total installed physical memory Half of the installed memory is used to mirror the active DIMMs In the event of an uncorrectable error the system switches over to the mirrored copy This ensures SDDC and multi bit protection Memory installation guidelines Memory modules must be identical in size speed and technology e DIMMs installed in memory sockets with white release levers must be identical and similar rule applies for sockets with black and green release tabs This ensures that identical DIMMs are installed in matched pairs for example A1 with A2 A3 with A4 A5 with A6 and so on 60 Sample memory configurations The following tables show sample memory configurations for one and two processor configurations that follow the appropriate memory guidelines NOTE 1R 2R and 4R in the following tables indicate single dual and quad rank DIMMs respectively Table 1 Memory configurations single processor System capacity in GB 4 16 24 48 96 128 144 DIMM size in GB 16 16 16 and 8 Number of DIMMs 12 12 10 DIMM rank organization and frequency 1R 1R 1R 1R 1R 1R 2R 2R 1R 1R 1R 1R 2R 2R 2R 2R 2R 2R 2
108. ngs in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device 37 Menu Item Drive Type Capacity Port E Model Drive Type Capacity Port F Model Drive Type Capacity Port G Model Drive Type Capacity Port H Model Drive Type Capacity 38 Description Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is
109. nnection For information on USB laptop connection and server configuration see the Integrated Dell Remote Access Controller User s Guide at dell com esmanuals Steps sy 1 Make sure your laptop is connected to the front USB Management Port identified by icon with a USB Type A A cable 2 Inthe IDRAC Settings Utility ensure the USB Management Port Mode is configured as Automatic or iDRAC Direct Only 3 Ifthe laptop is running the Windows operating system ensure the iDRAC Virtual USB NIC device driver is installed 4 Ifthe driver is installed ensure you are not connected to any network through WiFi or cabled ethernet as iDRAC Direct uses a non routable address Next steps If all troubleshooting fails see Getting help Troubleshooting a serial I O device Steps 1 Turn off the system and any peripheral devices connected to the serial port 2 Swap the serial interface cable with a working cable and turn on the system and the serial device If the problem is resolved replace the interface cable with a known good cable 3 Turn off the system and the serial device and swap the serial device with a comparable device 4 Turn on the system and the serial device Next steps If the problem persists see Getting Help Troubleshooting a NIC Steps 1 Run the appropriate diagnostic test See Using System Diagnostics for available diagnostic tests 2 Rebootthe system and check for any system messages pertaining
110. nt nnns Remiovirigia 1 8 inch hiardsdrive blank ii tt ede nhi nt eee nstalling a 1 8 inch hard drive blank sssssssssssssssssssseeneeeeeeeeenmen ener Removing a hot swap hard drive eee deter teni ad ee tbv depu nstalling a hot swap hard drive sssssssssss Removing a hard drive from a hard drive carrier nstalling a hard drive into a hard drive carrier Removing a 1 8 inch hard drive from a hard drive carrier Installing a 1 8 inch hard drive into a hard drive Carrier eeeeeeeeeeeeeeeeeeeeneeeeneeeseeeeenrersntensaees 73 Optical drive Optional iet net te eee P a d E ea ee ance HR n e ed ec a cuba erp vv 73 Removingithe opticalidrive moy awit ar aia Binet telah At bred beaded Whee 73 Installing the opticaldrive ee trn sae eec emet e ted iara ds 74 Removing the slim optical drive blank ennemis 75 Installing the slim optical drive DANK eet errr ne eee emere 76 Cooling fan Sease teeter eh dt ee Uer HU EE Ae i aa Removing a cooling fan Installing a cooling fan Internal USB memory key optional Replacing the internal USB Key c cccccessceceeseceeeeeeeeeeeeeneeceeceaaeeeeesnaeeeeseneeceeseaaeeesseneeeeseetseeetee Expansion Cards and expansion card riS rs cccccccccceesceceeeeeeeeeeeeecceeeeeeeeeeeeeeeaeeeeeeeeeeeeeeeeanteeeeeeeees 79 Expansion card installation guidelines sesssssssssseneeem eene nnn 79 Removing an expansion card
111. nte nnns After working inside your system sssssssssssssssessesesee eene ttnt tenete nn tinte sth nter nnd n nene seen nntn sten neea Recommended tool 15 23 a a i Deed pA DER e Ede Uta oct e Pot I RU ERR eee Frontebezel optional itr ee bra ER Paene aee ae e es edet tut Removing the front Dezel epe ba epa PER a P P EM es RUE EN Installing the front bezeLl sessssssssssssssssseseenesee sentent ener ene nent erre nensi nnne s intente rennes Removing the systemi COVGr iuo dede eee ai Ren n Pa des ee a eve ue reed ere dung Installing the syStermm COVEN eu cm eint eerte be obe e tod be Red ed reet et delit fe bad Inside thi amp Systerms i rhe tre ee eti ea t re des COOling SHROUG T Removing the cooling Shroud ier e eerte iier Ert RR E RARE tat reget d n ere Installing the cooling shroud Systemithemoryss5 as ak c ED NATAL ah coe e UR SLE tete eee re E Pe dln endian mede e aU General memory module installation guidelines sssssssssssssseeeennene ModesspecifiC guidellties i 2 tria treten rte Hence tae aee m Fort ft Urn e Sample memory configurations tee ne ree e e e i hak au obe eet Removingamemorymodules 2 tete end E e Led Le ede bet Aas Installing raermory MODULES s i eee ette e Pen Rer PER e tre kn ETUR I DE PER ER Net ELO RR Eni Flardidriv8sc iab re HR E E ATE Ye iene nd Removing a 2 5 inchihard drive blank ete Le aad de ade eee nstalling a 2 5 inch hard drive blank eene ennt nen
112. nthe Intel TXT option select On 128 Troubleshooting your system Safety first for you and your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Troubleshooting system startup failure If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot Manager the system hangs The reverse is also true You must boot to the same boot mode in which you installed the operating system For all other startup issues note the system messages that appear on the screen Troubleshooting external connections Ensure that all external cables are securely attached to the external connectors on your system before troubleshooting any external devices Troubleshooting the video subsystem 1 Check the system and power connections to the monitor 2 Check the video interface cabling from the system to the monitor 3 Run the appropriate diagnostic test If the tests run successfully the problem is not related to video hardware If the tests fail see Getting Help Troubleshooting a USB device About this task Use the following steps to troubleshoot
113. ntify and replace the proper fan by noting the fan numbers on the cooling fan assembly 76 Removing a cooling fan Prerequisites Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system WARNING Opening or removing the system cover when the system is ON may expose you to a risk of electric shock Exercise utmost care while removing or installing cooling fans CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Db A CAUTION The cooling fans are hot swappable To maintain proper cooling while the system is on replace only one fan at a time A CAUTION Do not operate the system with the cover removed for a duration exceeding five minutes K NOTE The procedure for removing each fan is identical Steps Hold the fan and lift it out of the system Next steps Figure 29 Removing and installing a cooling fan 1 cooling fans 7 2 cooling fan connectors 7 77 Installing a cooling fan Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your s
114. ntrol panel assembly cooling fans 7 DIMMs 6 power supply 2 1 5 processor 1 5 PSU connector 7 oar DN riser card 3 network daughter card 54 9 riser card 2 10 riser card 1 11 DIMMs 6 12 processor 2 13 DIMMs 12 14 hard drive backplane 15 hard drive Yi W 2 jfi 3E C Cg CC Cg C Ce 14 ug E 15 7 P E Figure 16 Inside the system 24 hard drive system and 10 hard drive system 1 control panel assembly 2 cooling fans 7 3 processor 1 4 DIMMs 6 5 PSU connector 6 power supply 2 7 riser card 3 8 network daughter card 9 riser card 1 10 riser card 2 11 DIMMs 6 12 processor 2 13 DIMMs 12 14 expander board 55 15 hard drive Cooling shroud Removing the cooling shroud Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION Never operate your system with the cooling shroud removed The system may get overheated quickly resulti
115. ocessor slot 4 1 3 processor 5 open first socket release lever processor shield o o hw 7 socket socket keys 4 d Hold the tab on the processor shield and lift the processor shield until the open first socket release lever lifts up A CAUTION The socket pins are fragile and can be permanently damaged Be careful not to bend the pins in the socket when removing the processor out of the socket e Lift the processor out of the socket and leave the open first socket release lever up NOTE If you are permanently removing the processor you must install a socket protective cap in the vacant socket to protect the socket pins and keep the socket free of dust NOTE After removing the processor place it in an anti static container for reuse return or temporary storage Do not touch the bottom of the processor Touch only the side edges of the processor Next steps 1 Replace the heat sink s and processor s See Installing a processor 2 Follow the procedure listed in After working inside your system 96 Installing a processor Prerequisites A Ea CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety inst
116. on or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 102 Verify that both the power supply units are the same type and have the same maximum output power K NOTE The maximum output power shown in watts is listed on the power supply label If applicable remove the power supply unit blank Slide the new power supply unit into the chassis until the power supply unit is fully seated and the release latch snaps into place NOTE If you unlatched the cable management arm re latch it For information about the cable management arm see the system s rack documentation Connect the power cable to the power supply unit and plug the cable into a power outlet A CAUTION When connecting the power cable secure the cable with the strap K NOTE When installing hot swapping or hot adding a new power supply unit wait for 15 seconds for the system to recognize the power supply unit and determine its status The power supply redundancy may not occur until discovery is complete Wait until the new power supply unit is discovered and enabled before you remove the other power supply unit The power supply unit status indicator turns green to signify that the power supply unit is functioning properly Wiring instructions for a DC power supply unit Your syste
117. on the system board 92 3 captive screw 2 4 touch point 2 5 network daughter card 6 back panel slots for Ethernet connectors Installing the network daughter card Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Keep the 1 Philips screwdriver handy A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE If the server has three PCle cards ensure that you install the PCle cooling shroud in your system Steps 1 Angle the card so that the Ethernet connectors fit through the slot in the back panel 2 Align the captive screws at the back end of the card with the screw holes on the system board 3 Press the touch point on the card to ensure that the connector on the card is in contact with the connector on the system board 4 Using a 2 Phillips screwdriver tighten the two captive screws to secure the network daughter card to the system board 5 Install the expansion card riser 3 Next steps Follow the procedure listed in After working inside your system Processor
118. or Two 750 W mixed mode power supply modules NOTE Titanium power supply unit is nominally rated for 200 VAC to 240 VAC input only NOTE When two identical power supplies are installed power supply redundancy 1 1 with redundancy or 2 0 without redundancy is configured in system BIOS In redundant mode power is supplied to the system equally from both power supplies when Hot Spare is disabled When Hot Spare is enabled one of the PSUs will be put into standby when system utilization is low in order to maximize efficiency NOTE If two power supply units are used they must be of the same maximum output power NOTE For AC power supply units use only power supply units with the Extended Power Performance EPP label on the back Mixing power supply units from previous generations of servers can result in a power supply unit mismatch condition or failure to power on Hot Spare feature Your system supports the Hot Spare feature that significantly reduces the power overhead associated with power supply redundancy When the Hot Spare feature is enabled one of the redundant power supplies is switched to a sleep state The active power supply supports 10075 of the load thus operating at higher efficiency The power supply in the sleep state monitors output voltage of the active power supply If the output voltage of the active power supply drops the power supply in the sleep state returns to an active output state 99 If ha
119. or disables the CPU power management When set to Enabled the CPU power management is controlled by the OS DBPM and the System DBPM DAPC By default the option is set to Disabled Sets the memory patrol scrub frequency By default the Memory Patrol Scrub option is set to Standard Sets the memory refresh rate to either 1x or 2x By default the Memory Refresh Rate option is set to 1x Selects the Processor Uncore Frequency Dynamic mode allows the processor to optimize power resources across the cores and uncore during runtime The optimization of the uncore frequency to either save power or optimize performance is influenced by the setting of the Energy Efficiency Policy Selects the Energy Efficient Policy The CPU uses the setting to manipulate the internal behavior of the processor and determines whether to target higher performance or better power savings 43 Menu Item Number of Turbo Boot Enabled Cores for Processor 1 Monitor Mwait Description K NOTE If there are two processors installed in the system you see an entry for Number of Turbo Boost Enabled Cores for Processor 2 Controls the number of turbo boost enabled cores for processor 1 By default the maximum number of cores is enabled Enables the Monitor Mwait instructions in the processor By default the Monitor Mwait option is set to Enabled for all system profiles except Custom K NOTE This option can be disabled only if the C States option in
120. or each memory module installed Next steps If the problem persists after all memory modules have been checked see Getting Help Troubleshooting an internal USB key Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Enter the System Setup and ensure that the USB key port is enabled on the Integrated Devices screen Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover Locate the USB key and reseat it nstall the system cover Turn on the system and attached peripherals and check if the USB key is functioning f the problem is not resolved repeat step 2 and step 3 nsert a different USB key that you know works properly 0 06 MO Uh UwN nstall the system cover Next steps If the problem is not resolved see Getting Help Troubleshooting an SD card Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephon
121. or some time after the system has been powered down Ensure that you do not touch the heat sink s while removing the system board f heatsink s heat sink blanks and processors s processor blanks A CAUTION To prevent damage to the processor pins when replacing a faulty system board ensure that you cover the processor socket with the processor protective cap integrated storage controller card network daughter card i internal dual SD module 122 j internal USB key if installed k hot swap hard drives l hard drive backplane AN CAUTION To avoid damaging the mini SAS cable and connector follow the correct procedure when removing the mini SAS cable from the system board Steps 1 Disconnect the mini SAS cable from the system board a Push the mini SAS cable connector to slide it further into the connector on the system board b Press down and hold the metal tab on the mini SAS cable connector c Pull the mini SAS cable out of the connector on the system board 2 Disconnect all other cables from the system board CAUTION Take care not to damage the system identification button while removing the system board from the chassis 3 Grasp the system board holder lift the blue release pin slide the system board toward the front of the system and lift the system board out of the chassis CAUTION Do not lift the system board assembly by grasping a memory module processor or other components 125 c Figu
122. or to cool before handling them A CAUTION Never remove the heat sink from a processor unless you intend to remove the processor The heat sink is necessary to maintain proper thermal conditions Steps 1 To remove the heat sink a Loosen one of the screws that secure the heat sink to the system board Wait 30 seconds for the heat sink to loosen from the processor b Remove the screw diagonally opposite the screw you first removed c Repeat the procedure for the remaining two screws d Remove the heat sink 1 2 3 4 Figure 38 Removing and installing a processor heat sink 1 captive screw 4 2 heatsink processor socket 4 slot 4 94 CAUTION The processor is held in its socket under strong pressure Be aware that the release lever can spring up suddenly if not firmly grasped Figure 39 Processor shield 1 close first socket release lever 2 lock icon 3 processor 4 open first socket release lever 5 unlock icon 2 To remove the processor a Release the open first socket lever near the unlock icon by pushing the lever down and out from under the tab b Similarly release the close first socket release lever near the lock icon by pushing the lever down and out from under the tab Lift the lever 90 degrees upward c Lower the open first socket release lever to lift the processor shield 95 Figure 40 Removing and installing a processor close first socket release lever pin 1 indicator of pr
123. ory card slots with the internal SD module NOTE One card slot is dedicated for redundancy Integrated VGA controller 16 MB shared K NOTE When operating in the expanded temperature range system performance may be impacted NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the LCD and in the System Event Log lt 10 of annual operating hours Continuous Operation 5 C to 40 C at 5 to 85 RH with 29 C dew point 151 Expanded Operating Temperature lt 1 of annual operating hours Expanded Operating Temperature Restrictions Environmental K NOTE Outside the standard operating temperature 10 C to 35 C the system can operate continuously down to 5 C or as high as 40 C For temperatures between 35 C and 40 C de rate maximum allowable temperature by 1 C per 175 m above 950 m 1 F per 319 ft 5 C to 45 C at 5 to 90 RH with 29 C 84 2 F maximum dew point K NOTE Outside the standard operating temperature 10 C to 35 C the system can operate down to 5 C or up to 45 C for a maximum of 176 of its annual operating hours For temperatures between 40 C and 45 C de rate maximum allowable dry bulb temperature by 1 C per 125 m above 950 m 1 F per 228 ft e Do not perform a cold startup below 5 C The operating temperature specified is for a maximum altitude of 5048 m 10 000 ft e PCle SSD and 1 8 inch SSDs are
124. ot have NDCs This option is mutually exclusive with the Integrated Network Card 1 option Configure this function using the NIC management utilities of the system Enables or disables the I OAT option Enable only if the hardware and software support the feature Enables or disables the Embedded Video Controller By default the embedded video controller is Enabled Current state of Embedded Video Controller is Enabled Current State of Embedded Video Controller is a read only field indicating the current state for the Embedded Video Controller If the Embedded Video Controller is the only display capability in the system that is no add in graphics card is installed then the Embedded Video Controller is automatically used as the primary display even if the Embedded Video Controller setting is Disabled Displays the current state of the Embedded Video Controller Current State of Embedded Video Controller is a read only field indicating the current state for the Embedded Video Controller Enables or disables the BIOS configuration of Single Root I O Virtualization SR IOV devices By default the SR IOV Global Enable option is set to Disabled If your system stops responding this watchdog timer aids in the recovery of your operating system When this field is set to Enabled the operating system is allowed to initialize the timer When the option is set to Disabled the default the timer will have no effect on the system Enables or
125. panel or back filler bracket is not removed Ambient temperature is not too high External airflow is not obstructed Acooling fan is not removed or has not failed The expansion card installation guidelines have been followed Additional cooling can be added by one of the following methods From the iDRAC Web GUI 1 Click Hardware Fans Setup 2 From the Fan Speed Offset drop down list select the cooling level needed or set the minimum fan speed to a custom value From F2 System Setup 1 Select iDRAC Settings Thermal and set a higher fan speed from the fan speed offset or minimum fan speed From RACADM commands 1 Runthe command racadm help system thermalsettings For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals Troubleshooting cooling fans Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE In the event of a problem with a particular fan the fan number is referenced by the system s management software allowing you to easily identify and replace the proper fan by noting the fan
126. port team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Locate the IDSDM connector on the system board 2 Align the connectors on the system board and the dual SD module 3 Push the dual SD module until it is firmly seated on the system board Next steps 1 Install the SD vFlash media card s 2 Follow the procedure listed in After working inside your system Internal SD card Removing an internal SD Card Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 88 Steps Locate the SD card slot on the internal dual SD module or the backplane expander board and press inward on the card to release it from the slot and remove the card Next steps Follow the procedure listed in After working inside your system Installing an internal SD card Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the
127. power supply unit and that the power supply unit is operational When updating the firmware of the power supply unit the power supply unit handle flashes green When hot adding a power supply unit PSU the power supply unit handle flashes green five times at 4 Hz rate and turns off This indicates that the power supply unit is mismatched with the other power supply unit in terms of efficiency feature set health status and supported voltage Replace the power supply unit that has the flashing indicator with a power supply unit that matches the capacity of the other installed power supply unit NOTE For AC power supplies use only PSUs with the Extended Power Performance EPP label on the back Mixing PSUs from previous generations of servers can result in a PSU mismatch condition or failure to power on Indicates a problem with the power supply unit Convention Power indicator Condition pattern JN CAUTION When correcting a power supply unit mismatch replace only the power supply unit with the flashing indicator Swapping the opposite power supply unit to make a matched pair can result in an error condition and unexpected system shutdown To change from a High Output configuration to a Low Output configuration or vice versa you must power down the system A CAUTION AC power supplies support both 220 V and 110 V input voltages with the exception of Titanium power supplies which support only 220 V When two identical power s
128. procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE To use an SD card with your system ensure that the internal SD card port is enabled in the System Setup Steps 1 Locate the SD card connector on the internal dual SD module or the backplane expander board With the label side facing up insert the contact pin end of the card into the slot K NOTE The slot is keyed to ensure correct insertion of the card 2 Press the card into the card slot to lock it into place Next steps Follow the procedure listed in After working inside your system Integrated storage controller card Your system includes a dedicated expansion card slot on the system board for an integrated controller card that provides the integrated storage subsystem for your system s internal hard drives The controller supports SAS and SATA hard drives and also enables you to set up the hard drives in RAID configurations as supported by the version of the storage controller included with your system Removing the integrated storage controller card Prerequ
129. r Codes e eir eerte npe i Pere re t e een Quick Syrnic indicator Codes d b e TED dte necu di d eae Back panel features and indicators NIC inidiGator Codes vg a eee oe a ee Ri EAN e n e P e d ge Power IridICator GOdeSia ee De el b iet D La obe eee eden eve d dom dece B d Ee edu Documentation MatriX uui et ere red TRY RR E EP EP ERREUR Rer Y t ets Quick Resource LOCATOR ee e P RR REOR Sd REOR Pn ged ee eee 2 Performing initial system configuration eene 28 Setting up Voul SYSTEM con etes RR DR ETC RENTRER D ee A eta 28 Methods of setting up and configuring the iDRAC IP address sssss 28 Information about logging in to iDRAC isssssssssssssseeeeeneeneeneeneeenen enne 29 Methods of installing the operating system sssssssssssssseseeeeeeeeeeeenee nennen 29 Remotermanagenment ec it REP ERU Ep a Fea Te RU RM GARE az N 29 Downloading and installing drivers and firmware sssssssssssssssseeeeeneeneee nenne 29 3 Pre operating system management applications 31 Navigation Keys dap coa o eer tene eere eda ote erre neni er add ebd e eo 51 AboutSyster Setups astros ee et batte b Deacon 32 Entering System Setup ee cet i d redeat aee e eie 32 System Setup Malr Menu eR Turn aisi im ati 32 SystemiBIOS SGree us e Ls iet esto e E e epe te eel n 32 System Information screen details sessssssssssseeeeeee nennen nennen ennt enne renes
130. r telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Locate the touch point for the slim optical drive blank lock inside the system 2 Pressthe lock and pull the slim optical drive blank out of the chassis 75 Figure 28 Removing and installing the slim optical drive blank 1 slim optical drive blank 2 Optical drive blank lock Installing the slim optical drive blank Prerequisites Ensure that you read the Safety instructions A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Align the slim optical drive blank with the slim optical drive bay 2 Slide the optical drive blank into the optical drive bay until the lock clicks into place Next steps Follow the procedure listed in After working inside your system Cooling fans Your system supports hot swappable cooling fans NOTE In the event of a problem with a particular fan the fan number is referenced by the system management software allowing you to easily ide
131. ration is 34 Menu Item Snoop Mode Description installed If Disabled the system supports NUMA asymmetric memory configurations By default Node Interleaving option is set to Disabled Specifies the Snoop Mode options Snoop Mode options available are Home Snoop Early Snoop Cluster on Die By default the Snoop Mode option is set to Early Snoop The field is only available when Node Interleaving is Disabled Processor Settings screen details You can use the Processor Settings screen to view the processor settings and perform specific functions such as enabling virtualization technology hardware prefetcher and logical processor idling You can view the Processor Settings screen by clicking System Setup Main Menu System BIOS Processor Settings The Processor Settings screen details are explained as follows Example Menu Item Logical Processor Alternate RTID Requestor Transaction ID Setting Virtualization Technology Address Translation Service ATS Adjacent Cache Line Prefetch Hardware Prefetcher DCU Streamer Prefetcher DCU IP Prefetcher Execute Disable Description Enables or disables the logical processors and displays the number of logical processors If the Logical Processor option is set to Enabled the BIOS displays all the logical processors If this option is set to Disabled the BIOS only displays one logical processor per core By default the Logical Processor option
132. re 57 Removing and Installing the System Board 1 system board holder 2 system board release pin Installing the system board Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 124 Steps 1 Unpack the new system board assembly A CAUTION Do not lift the system board assembly by grasping a memory module processor or other components CAUTION Take care not to damage the system identification button while placing the system board into the chassis 2 Hold the touch points and lower the system board into the chassis 3 Push the system board toward the back of the chassis until the board is seated correctly Next steps 1 Install the Trusted Platform Module TPM For information on how to install TPM Installing the Trusted Platform Module For more information on TPM see Trusted Platform Module 2 Replace the following a cable retention bracket b PCle card holder c integrated storage controller card d internal USB key if installed e internal dual SD module f allexpansion card risers g heat sink s heat sink blank s and processors s processor blank
133. rected by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Usethe hooks on the chassis as guides to align the hard drive backplane 2 Lower the hard drive backplane until the release tabs snap into place 3 Connect the SAS SATA SSD data signal and power cable s to the backplane Next steps 1 Install the hard drives in their original locations 2 Follow the procedure listed in After working inside your system Control Panel Assembly Removing the control panel board 8 hard drive system Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Keep the 2 Philips screwdriver ready IN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION The display module connector is a ZIF zero insertion force connector Ensure that the locking tab on the connector is released before removal and insertion The locking tab must be engaged
134. rn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover Remove the following components from the system hard drives e hard drive backplane e USB memory key e hard drive tray e cooling shroud e expansion card risers if present e expansion cards e power supply unit s e cooling fan assembly if present cooling fans e processor s and heat sink s e memory modules Let the system dry thoroughly for at least 24 hours Reinstall the components you removed in step 3 nstall the system cover Turn on the system and attached peripherals f the system does not start properly see Getting Help f the system starts properly shut down the system and reinstall all the expansion cards that you removed Run the appropriate diagnostic test For more information see Using System Diagnostics Next steps If the tests fail see Getting Help 132 Troubleshooting a damaged system Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Turn off the system and attached peripherals and
135. rs The indicator blinks amber if a PCle card experiences an error Corrective action None required See the System Event Log or system messages for the specific issue For more information on error messages see the Dell Event and Error Messages Reference Guide at dell com esmmanuals Invalid memory configurations can cause the system to halt at startup without any video output See Getting help See the System Event Log to determine the hard drive that has an error Run the appropriate Online Diagnostics test Restart system and run embedded diagnostics ePSA If the hard drives are configured ina RAID array restart the system and enter the host adapter configuration utility program See the System Event Log or system messages for the specific issue If it is due to a problem with the power supply check the LED on the power supply Re seat the power supply by removing and reinstalling it If the problem persists see Getting help Ensure that none of the following conditions exist Acooling fan is removed or has failed e System cover cooling shroud EMI filler panel memory module blank or back filler bracket is removed Ambient temperature is too high e External airflow is obstructed See Getting help See the system event log or system messages for the location of the failed memory Reinstall the memory device If the problem persists see Getting help Restart the system Update any required
136. ructions that came with the product Ensure that you read the Safety instructions Keep the 2 Phillips screwdriver handy If you are upgrading your system download the latest system BIOS version from dell com support and follow the instructions included in the compressed download file to install the update on your system K NOTE You can update the system BIOS using the Lifecycle Controller Follow the procedure listed in Before working inside your system Remove the cooling shroud A WARNING The heat sink and processor are hot to the touch for some time after the system has been powered down Allow the heat sink and processor to cool before handling them A CAUTION Never remove the heat sink from a processor unless you intend to remove the processor The heat sink is necessary to maintain proper thermal conditions NOTE If you are installing a single processor it must be installed in socket CPU1 Steps 1 Remove the heat sink 2 Unpack the new processor If the processor has previously been used in a system remove any remaining thermal grease from the processor using a lint free cloth 3 Locate the processor socket 4 If applicable remove the socket protective cap 5 Release the open first socket release lever near the unlock icon by pushing the lever down and out from under the tab 6 Similarly release the close first socket release lever near the lock icon by pushing the lever down and out from und
137. ry installation guidelines e Memory modules must be identical in size speed and technology e DIMMs installed in memory sockets with white release tabs must be identical and similar rule applies for sockets with black and green release tabs This ensures that identical DIMMs are installed in matched pairs for example A1 with A2 A3 with A4 A5 with A6 and so on K NOTE Advanced ECC with Mirroring is not supported Memory optimized independent channel mode This mode supports SDDC only for memory modules that use x4 device width and the mode does not impose any specific slot population requirements Memory sparing K NOTE To use memory sparing this feature must be enabled in the System Setup In this mode one rank per channel is reserved as a spare If persistent correctable errors are detected on a rank the data from this rank is copied to the spare rank and the failed rank is disabled With memory sparing enabled the system memory available to the operating system is reduced by one rank per channel For example in a dual processor configuration with sixteen 4 GB dual rank DIMMs the available system memory is 3 4 ranks channel x 16 DIMMs x 4 GB 48 GB and not 16 DIMMs x 4 GB 64 GB K NOTE Memory sparing does not offer protection against a multi bit uncorrectable error K NOTE Both Advanced ECC Lockstep and Optimizer modes support Memory Sparing Memory mirroring Memory Mirroring offers the stro
138. ry modules to cool before handling them Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module A CAUTION To ensure proper system cooling memory module blanks must be installed in any memory socket that is not occupied Remove memory module blanks only if you intend to install memory modules in those sockets Steps 1 Locate the appropriate memory module socket A CAUTION Handle each memory module only by the card edges making sure not to touch the middle of the memory module or gold contacts 2 To release the memory module from the socket simultaneously press the ejectors on both ends of the memory module socket Figure 19 Removing and installing a memory module 1 memory module 2 memory module socket memory module socket ejector 2 64 Installing memory modules Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system Remove the cooling shroud BWNP Removing the cooling
139. s Use the following procedure when Installing an additional processor e Replacing a processor NOTE To ensure proper system cooling you must install a processor blank and a heat sink blank in any empty processor socket Removing a processor Prerequisites X CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE To ensure proper system cooling you must install a processor blank in any empty processor socket 93 1 Ensure that you read the Safety instructions Keep the 2 Phillips screwdriver handy 3 Ifyou are upgrading your system download the latest system BIOS version from dell com support and follow the instructions included in the compressed download file to install the update on your system K NOTE You can update the system BIOS using the Lifecycle Controller Follow the procedure listed in Before working inside your system cR If installed remove the full length PCle card s 6 Remove the cooling shroud A WARNING The heat sink and processor are hot to the touch for some time after the system has been powered down Allow the heat sink and process
140. s scere see tutte Pra enter eb oet donee A 137 Troubleshooting an optical drive eoe ae nee RAR A a Se 138 Troubleshooting a tape Backup niti akin ainda rere ditur tt du i ret a dents 138 Troubleshooting a hard Crive ceccceccceceeeeseeceeceecsaeceeeceeecseecaeesaeeeaeeeseseaeseaeseeeceaesaeesieeseeesneraeeeate 139 Troubleshooting a storage controller esses eene nennen nnne nen nnne 140 Troubleshooting expansion Cards eee ete de ER Rr RR ER ER tear page 140 Troubleshooting PrOCESSORS 5 a hte eee ee i rin rir er he He erede bett 141 Systemimessages cu scr p dee direi a E ee te e e SML E E e P I 142 Warning messages oesonmatngeue tertiae t Trete Order dare FU e eH D e Pe Pe Tute ede E 142 IJiagnostic messages z ssec ete p e e Ue ote tira Eta CD NERA 142 Al amp rtimessages iic LM Met id Lai e mi Matas an Mri der A LM m eA CMS 142 6 Using system diagnostics seesesseeseseeeeeenennee nnne ennt 1435 Dell Embedded System Diagnostics ssssssssseseseseeeeeenene nennen rennen 145 When to use the Embedded System Diagnostics ees 145 Running the Embedded System Diagnostics from Boot Manager 145 Running the Embedded System Diagnostics from the Dell Lifecycle Controller 145 System diagnostic controls nennen nennen nnn ener eene nennen 144 7 Jumpers and connectors eesessssseseeesene entren nnne nnne 145 System board jumper settings eene ett e
141. s Commission FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Figure 31 Removing and installing the expansion card 1 expansion connector 2 expansion card latch expansion card 4 expansion card latch Next steps Follow the procedure listed in After working inside your system Installing an expansion card Prerequisites 1 2 Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system 81 A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE The expansion card riser 1 and the x16 link on the riser 2 slot can be used only when both the processors are installed Steps 1 Unpack the expansion card and prepare it for installation For instructions see the documentation accompanying the card 2 Locate the expansion card connector on the system board riser w Open the expansion card latch and remove the filler bracket 4 Holding the card by its edges position the card so that the card edge connector aligns with the
142. selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Menu Item Port Model Drive Type Capacity Port J Model Drive Type Capacity Description Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Boot Settin
143. sion cards or see Getting Help 139 Troubleshooting a storage controller A E kw NP ONAN 10 11 12 13 14 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE When troubleshooting a SAS or PERC controller see the documentation for your operating system and the controller Run the appropriate diagnostic test For more information see Using System Diagnostics Turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover Verify that the installed expansion cards are compliant with the expansion card installation guidelines Ensure that each expansion card is firmly seated in its connector Install the system cover Reconnect the system to the electrical outlet and turn on the system and attached peripherals If the problem is not resolved turn off the system and attached peripherals and disconnect the system from the electrical outlet Remove the system cover Remove all expansion cards installed in the system Install the system cover Reconnect the system to the electrical outlet and turn
144. sor 2 Low Profile Half Length 3 3 Processor 1 Low Profile Half Length K NOTE Both the processors must be installed to use riser 1 slots Link Width x16 x8 x16 Slot Width x16 x16 x16 79 Table 4 Systems supporting two PCle expansion cards Riser PCle Slot Processor Height Length Link Slot Width Connection Width 2 1 Processor 1 Low Profile Half Length x8 x16 Processor 2 Low Profile Half Length x16 x16 3 2 Processor 1 Full height Three fourth x16 x16 Length NOTE Only a three fourth length card is supported for the PCle expansion card slot slot 2 on riser 3 NOTE For a server with three PCle cards only MiniSAS HD third party cards are supported in slot 3 For a server with two PCle cards only MiniSAS HD third party cards are supported in slot 1 NOTE You can install expansion cards only on one slot on riser 2 NOTE Both the processors must be installed to use the x16 link on the riser 2 slot RE E E The following table provides a guide for installing expansion cards to ensure proper cooling and mechanical fit The expansion cards with the highest priority must be installed first using the slot priority indicated All other expansion cards must be installed in the specified card priority and slot priority order Table 5 Expansion card installation priority Card Priority Card Type Systems Supporting up to 2 Systems Supporting up to 3 PCle PCle Expansion Cards Expansion Cards Slot Priority MaxAllowed Slot
145. stall the optional bezel Reconnect the system to its electrical outlet and peripherals Turn the system on including any attached peripherals Recommended tools You need the following tools to perform the removal and installation procedures Key to the bezel lock This is only required when you have a bezel 2 Phillips screwdriver 1 Phillips screwdriver T6 T8 T10 and T15 Torx screwdrivers The following tools are required for assembling cables for a DC power supply unit PSU AMP 90871 1 hand crimping tool or equivalent Tyco Electronics 58433 3 or equivalent Wire stripper pliers capable of removing insulation from size 10 AWG solid or stranded insulated copper wire K NOTE Use alpha wire part number 3080 or equivalent 65 30 stranding Front bezel optional Removing the front bezel 1 2 3 Unlock the bezel lock at the left end of the bezel Lift the release latch next to the bezel lock Pull the left end of the bezel unhook the right end and remove the bezel 51 Figure 13 Removing and installing the front bezel Installing the front bezel 1 Hook the right end of the bezel onto the chassis 2 Fit the free end of the bezel onto the system 3 Secure the bezel with the keylock Removing the system cover Prerequisites 1 Ensure that you read the Safety instructions 2 Turn off the system including any attached peripherals 3 Disconnect the system from the electrical outlet and per
146. stem Installing the integrated storage controller card Prerequisites Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system 1 2 3 Remove the cooling shroud 4 Remove the expansion card riser 1 5 Keep the 2 Phillips screwdriver handy A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Align the end of the integrated storage controller card opposite the connector with the integrated storage controller card holder 2 Lower the connector side of the integrated storage controller card into the integrated storage controller card connector on the system board Ensure that the tabs on the system board align with the screw holes on the integrated storage controller card 3 Align the screws on the integrated storage controller card cable with the screw holes on the connector 4 Tighten the screws to secure the integrated storage controller card cable with the integrated storage controller card connector on the system board Next steps 1 Replace the expansion card riser 1 2 Replace the cooling shroud
147. stem Press F11 when you see the message lt F11 gt Boot Manager If your operating system begins to load before you press lt F11 gt allow the system to finish booting and then restart your system and try again Boot Manager main menu Menu Item Description Continue Normal The system attempts to boot to devices starting with the first item in the boot Boot order If the boot attempt fails the system continues with the next item in the boot order until the boot is successful or no more boot options are found One Shot Boot Takes you to the boot menu where you can select a one time boot device to boot Menu from Launch System Enables you to access the System Setup Setup Launch Lifecycle Exits the Boot Manager and invokes the Lifecycle Controller program Controller System Utilities Launches system utilities menu such as system diagnostics and UEFI shell Changing the boot order You may have to change the boot order if you want to boot from a USB key or an optical drive About this task K NOTE The instructions given below may vary if you have selected BIOS for Boot Mode Steps 1 In the System Setup Main Menu click System BIOS Boot Settings 2 Click Boot Option Settings Boot Sequence 3 Use the arrow keys to select a boot device and use the and keys to move the device down or up in the ordering 4 Click Exit click Yes to save the settings on exit 47 Choosing the system boot mode Syste
148. supply output to the system Item Indicator Button or Icon Connector 2 NMI button e 3 System identification button 4 USB management port et iDRAC Direct 2 5 Optical drive optional 6 SD vFlash media card 3 slot 7 LCD menu buttons 8 Information tag Description K NOTE On ACPI compliant operating systems turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off Used to troubleshoot software and device driver errors when running certain operating systems This button can be pressed using the end of a paper clip Use this button only if directed to do so by qualified support personnel or by the operating system documentation The identification buttons on the front and back panels can be used to locate a particular system within a rack When one of these buttons is pressed the LCD panel on the front and the system status indicator on the back flashes blue until one of the buttons is pressed again Press to toggle the system ID to ON or OFF If the system stops responding during POST press and hold the system ID button for more than five seconds to enter BIOS progress mode To reset the iDRAC if not disabled in F2 iDRAC setup press and hold the button for more than 15 seconds Allows you to connect USB devices to the system or provides access to the iDRAC Direct features For more information see the Integrate
149. sword feature is enabled pins 4 6 The password feature is disabled pins 2 4 iDRAC local access is unlocked at the next AC power cycle The configuration settings are retained at system boot pins 1 3 The configuration settings are cleared at the next system boot pins 5 5 145 System board connectors Figure 59 System board connectors and jumpers Item o ON AOR WD P o 146 NVRAM CLR E 345678 Connector J BP SIG1 J_PS2 J_BP_SIGO J_SATA_CD J_SATA_TBU J_BPO J_TBU J_PS1 J_IDSDM J_NDC Description Backplane signal connector 1 PSU 2 power connector Backplane signal connector O Optical drive SATA connector SATA tape backup unit connector Backplane power connector Tape backup unit power connector PSU 2 power connector Internal dual SD module connector Network daughter card connector Item 11 12 15 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 51 32 55 34 55 36 37 38 39 40 41 42 Connector J_USB J_VIDEO_REAR J_COM1 J_IDRAC_RJ45 J_CYC CYC_ID J_RISER_2AX J_RISER_1AX J_RISER_2BX J_RISER_1BX J_RISER_3AX J_SATA_B NOS J_RISER_3BX J_USB_INT J_STORAGE J_SATA_A BAT CPU2 J FAN1U 7 B1 B5 B9 B2 B6 B10 J_BP3 J_FAN1U_6 J BP SIG2 J FAN1U 5 J BATT SIG J_FAN1U_4 A1 A5 A9 A2 A6 A10 B3 B7 B11 B4 B8 B12 J_FAN1U_3 J_FAN2U J_FAN1U_2 A12 A8 A4 A7 A11 A3 Description USB conn
150. system board J CP and J_FP_USB and the hard drive expander card NOTE Ensure that the control panel cable inside the system is routed along the chassis wall and secured using the cable securing bracket Next steps Follow the procedure listed in After working inside your system VGA Module K NOTE Only the 8 hard drive system has a VGA module on the front panel Removing the VGA module Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE This procedure applies only to the 8 hard drive system A CAUTION The display module connector is a ZIF zero insertion force connector Ensure that the locking tab on the connector is released before removal and insertion The locking tab must be engaged after insertion Steps 1 Disconnect the display module cable from the control panel board Remove the control panel Disconnect the VGA module cable from the VGA module Using a 2 Philips screwdriver remove the screw that secures the VGA
151. system stops responding during POST press and hold the system ID button for more than five seconds to enter BIOS progress mode To reset the iDRAC if not disabled in F2 iDRAC setup press and hold the button for more than 15 seconds Allows you to connect USB devices to the system or provides access to the iDRAC Direct features For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals The port is USB 2 0 compliant A slide out label panel which allows you to record system information such as Service Tag NIC and MAC address as per your need Up to ten 2 5 inch hot swappable hard drives Up to six 2 5 hot swappable hard drives and up to four 2 5 inch Dell PowerEdge Express Flash devices PCle SSDs Indicates a Quick Sync enabled system The Quick Sync feature is optional and requires a Quick Sync 11 Item Indicator Button or Icon Description Connector bezel This feature allows management of the system using mobile devices This feature aggregates hardware firmware inventory and various system level diagnostic error information that can be used in troubleshooting the system For more information see the Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals Figure 3 Front panel features and indicators 24 hard drive system Item Indicator Button or Icon Description Connector 1 Diagnostic indicators The diagnostic indicators light
152. t a Select your product category b Select your product segment c Select your product The support page that lists the various support categories is displayed Locating your system service tag Your system is identified by a unique Express Service Code and Service Tag number The Express Service Code and Service Tag are found on the front of the system by pulling out the information tag Alternatively the information may be on a sticker on the chassis of the system This information is used by Dell to route support calls to the appropriate personnel Documentation feedback If you have feedback for this document write to documentation_feedback dell com Alternatively you can click on the Feedback link in any of the Dell documentation pages fill out the form and click Submit to send your feedback Quick Resource Locator Use the Quick Resource Locator QRL to get immediate access to system information and how to videos This can be done by visiting dell com QRL or by using your smartphone or tablet and a model 155 specific Quick Resource QR code located on your Dell PowerEdge system To try out the QR code scan the following image Quick Resource Locator u DEP www dell com QRL Server PER630 156
153. t port USB XML Import Convention iDRAC Direct Condition LED indicator pattern A Green Lights green for a minimum of 2 seconds at the beginning and end of a file transfer Flashing green Indicates file transfer or any operation tasks e Green and turns Indicates that the file transfer is complete off D Not lit Indicates that the USB is ready to be removed or that a task is complete The table below displays iDRAC Direct activity when configuring iDRAC Direct using your laptop and cable Laptop Connect iDRAC Direct LED Condition indicator pattern Solid green for two Indicates that the laptop is connected seconds Flashing green on Indicates that the laptop connected is recognized for two seconds and off for two seconds Turns off Indicates that the laptop is unplugged 18 Quick Sync indicator codes iDRAC Quick Sync Figure 7 Quick Sync indicator codes 1 Quick Sync status indicator Power indicator pattern Slow blink Solid Blinks three times rapidly and then turns off Blinks continuously when the mobile device touches the antenna Blinks rapidly five times and turns off for one second when the activation button is pressed This pattern is repeated until the activation button is pressed again Off 2 Quick Sync activation button Condition Quick Sync is waiting to be configured from iDRAC Quick Sync is ready to transfer Quick Sync feature is disabled from iDRAC Indicates dat
154. tes 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system IN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 73 K NOTE This procedure applies only to the 8 hard drive system Steps 1 Disconnect the power data cable from the back of the drive Note the routing of the power data cable on the side of the system as you remove them from the system board and drive You must route these cables properly when you replace them to prevent them from being pinched or crimped 2 To release the optical drive press the release tab Slide the optical drive out of the system until it is free of the optical drive slot ral 4 If you are not adding a new optical drive install the optical drive blank 2 Figure 27 Removing and installing the optical drive 1 optical drive 2 power and data cable release tab Next steps Follow the procedure listed in After working inside your system Installing the optical drive Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure liste
155. tion CAUTION Do not turn off or reboot your system while the hard drive is being formatted Doing so can cause a hard drive failure 7 NOTE Use only hard drives that have been tested and approved for use with the hard drive backplane When you format a hard drive allow enough time for the formatting to be completed Be aware that high capacity hard drives can take a number of hours to format Removing a 2 5 inch hard drive blank Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION To maintain proper system cooling all empty hard drive slots must have hard drive blanks installed 1 Ensure that you read the Safety instructions 2 If installed remove the bezel Steps Press the release button and slide the hard drive blank out of the hard drive slot r Figure 21 Removing and installing a 2 5 inch hard drive blank 2 1 hard drive blank 2 release button Installing a 2 5 inch hard drive blank Prerequisites 1 Ensure that you read the Safety instructions 2 Ifinstalled remove the front bezel 67 Steps Insert the hard drive
156. to the NIC controller 3 Check the appropriate indicator on the NIC connector e If the link indicator does not light check all cable connections e If the activity indicator does not light the network driver files might be damaged or missing Remove and reinstall the drivers if applicable See the NIC s documentation e If applicable change the autonegotiation setting e Use another connector on the switch or hub 4 Ensure that the appropriate drivers are installed and the protocols are bound See the NIC s documentation 5 Enter the System Setup and confirm that the NIC ports are enabled on the Integrated Devices screen 6 Ensure that the NICs hubs and switches on the network are all set to the same data transmission speed and duplex See the documentation for each network device 131 7 Ensure that all network cables are of the proper type and do not exceed the maximum length Next steps If all troubleshooting fails see Getting Help Troubleshooting a wet system Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 2 3 ous 9 Tu
157. tom of the chassis that secures the control module to the chassis 117 CAUTION The display module connector is a ZIF zero insertion force connector Ensure that the locking tab on the connector is released before removal and insertion The locking tab must be engaged after insertion 5 Connect the display module cable to the control panel board Next steps Follow the procedure listed in After working inside your system Removing the control panel 10 hard drive and 24 hard drive system Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system 3 Keep the 1 Philips screwdriver ready A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Steps 1 Using a 1 Philips screwdriver remove the screw located at the bottom of the chassis that secures the control panel to the chassis 2 Remove the control panel cable from the connectors on the system board J_CP and J_FP_USB and the hard drive expander card K NOTE To locate the connectors on the system board see System Board Connectors 3
158. ubleshoot Lifecycle Controller Use Lifecycle Controller Remote Services Set up use and troubleshoot OpenManage Server Administrator Install use and troubleshoot OpenManage Essentials Know the features of the storage controller cards deploy the cards and manage the storage subsystem Check the event and error messages generated by the system firmware and agents that monitor system components Quick Resource Locator Refer to Dell OpenManage Systems Management Overview Guide at dell com openmanagemanuals Integrated Dell Remote Access Controller User s Guide at dell com esmmanuals RACADM Command Line Reference Guide for iDRAC and CMC at dell com esmmanuals Dell Lifecycle Controller User s Guide at dell com esmmanuals Dell Lifecycle Controller Remote Services Quick Start Guide at dell com esmmanuals Dell OpenManage Server Administrator User s Guide at dell com openmanagemanuals Dell OpenManage Essentials User s Guide at dell com openmanagemanuals Storage controller documentation at dell com storagecontrollermanuals Dell Event and Error Messages Reference Guide at dell com esmmanuals Use the Quick Resource Locator QRL to get immediate access to system information and how to videos This can be done by visiting dell com QRL or by using your smartphone or tablet and a model specific Quick Resource QR code located on your Dell PowerEdge system To try out the QR code scan the following image Quick
159. ugh the optional cable management arm 3 iDRAC8 Enterprise port E Dedicated management port K NOTE The port is available for use only if the iDRAC87 Enterprise license is installed on your system 4 PCle expansion card slot Allows you to connect a low profile PCle riser 1 expansion card 5 Serial connector 10101 Allows you to connect a serial device to the system 6 Video connector iol Allows you to connect a VGA display to the system 7 USB connectors 2 ot Allows you to connect USB devices to the system 20 The ports are USB 3 0 compliant Item Indicator Button or Icon Description Connector 8 PCle expansion card slot Allows you to connect a full height three fourth riser 2 length PCle expansion card 9 Ethernet connectors 4 zx Four integrated 10 100 1000 Mbps NIC connectors or Four integrated connectors Two integrated 10 100 1000 Mbps NIC connectors Two integrated 100 Mbps 1 Gbps 10 Gbps SFP connectors ui PENE supply ren AC 495 W 750 W or 1100 W 11 Power supply PSU2 Or DC 750 W or 1100 W mcer mas EYE 13 5 7 8 10 11 12 Figure 9 Back panel features and indicators 24 hard drive system 10 hard drive system and 8 hard drive system 3 PCle expansion cards Item Indicator Button or Icon Description Connector 1 System identification The identification buttons on the front and back button panels can be used to locate a particular system within a rack 10 24 Hard When one of th
160. undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the selected device For Embedded SATA settings in ATA mode set this field to Auto to enable BIOS support Set it to OFF to turn off BIOS support For AHCI mode or RAID mode BIOS always enables support Displays the drive model of the selected device Displays the type of drive attached to the SATA port Displays the total capacity of the hard drive The field is undefined for removable media devices such as optical drives Sets the drive type of the
161. upplies receive different input voltages they can output different wattages and trigger a mismatch A CAUTION If two power supplies are used they must be of the same type and have the same maximum output power CAUTION Combining AC and DC power supplies is not supported and triggers a mismatch E Not lit Power is not connected e O A B C D Figure 12 DC power supply unit status indicator 1 DC power supply unit status indicator 25 Convention Power indicator pattern A Green B Flashing green C Flashing amber D Not lit Condition The handle LED indicator lights green indicating that a valid power Source is connected to the power supply unit and that the power supply unit is operational When hot adding a power supply unit power supply unit LED flashes green This indicates that the power supply unit is mismatched with the other power supply unit in terms of efficiency feature set health status and supported voltage Replace the power supply unit that has the flashing indicator with a power supply unit that matches the capacity of the other installed power supply unit Indicates a problem with the power supply unit A CAUTION When correcting a power supply unit mismatch replace only the power supply unit with the flashing indicator Swapping the opposite power supply unit to make a matched pair can result in an error condition and unexpected system shutdown To change from a High Output co
162. ure that the processor and heat sink are properly installed 5 Install the system cover 6 Run the appropriate diagnostic test For more information see Using System Diagnostics Next steps If the problem persists see Getting Help 141 System messages For a list of event and error messages generated by the system firmware and agents that monitor system components see the Dell Event and Error Messages Reference Guide at dell com esmmanuals Warning messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task For example before you format a hard drive a message warns you that you may lose all data on the hard drive Warning messages usually interrupt the task and require you to respond by typing y yes or n no NOTE Warning messages are generated by either the application or the operating system For more information see the documentation that accompanied the operating system or application Diagnostic messages The system diagnostic utilities may issue messages if you run diagnostic tests on your system See the Using system diagnostics for more information about system diagnostics Alert messages The systems management software generates alert messages for your system Alert messages include information status warning and failure messages for drive temperature fan and power conditions For more information see the systems management software do
163. ve z axis of 51 G for 2 6 ms in all operational orientations Six consecutively executed shock pulses in the positive and negative x y and z axes one pulse on each side of the system of 71 G for up to 2 ms 3 048 m 10 000 ft 12 000 m 39 370 ft Maximum temperature is reduced by 1 C 300 m 1 F 547 ft above 950 m 3 117 ft Maximum temperature is reduced by 1 C 175 m 1 F 319 ft above 950 m 3 117 ft Maximum temperature is reduced by 1 C 125 m 1 F 228 ft above 950 m 3 117 ft K NOTE This section defines the limits to help avoid IT equipment damage and or failure from particulates and gaseous contamination If it is determined that levels of particulates or gaseous pollution are beyond the limits specified below and are the reason for the damage and or failures to your equipment it may be necessary for you to re mediate the environmental conditions that are causing the damage and or failures Re mediation of environmental conditions will be the responsibility of the customer Air filtration Data center air filtration as defined by ISO Class 8 per ISO 14644 1 with a 95 upper confidence limit NOTE Air entering the data center must have MERV11 or MERV13 filtration 155 Environmental K NOTE Applies to data center environments only Air filtration requirements do not apply to IT equipment designed to be used outside a data center in environments such as an office or factory floor Conductiv
164. ving both power supplies active is more efficient than having one power supply in a sleep state the active power supply can also activate a sleeping power supply The default power supply settings are as follows e If the load on the active power supply is more than 50 then the redundant power supply is switched to the active state e If the load on the active power supply falls below 20 then the redundant power supply is switched to the sleep state You can configure the Hot Spare feature using the iDRAC settings For more information on iDRAC settings see the Integrated Dell Remote Access Controller User s Guide at dell com support manuals Removing the power supply unit blank If you are installing a second power supply unit remove the power supply unit blank in the bay by pulling the blank outward CAUTION To ensure proper system cooling the power supply blank must be installed in the second power supply bay in a non redundant configuration Remove the power supply blank only if you are installing a second power supply 100 Figure 42 Removing and installing the power supply blank 1 power supply blank 2 power supply bay Installing the power supply unit blank Install the power supply unit blank only in the second power supply unit bay To install the power supply unit blank align the blank with the power supply unit bay and push it into the chassis until it clicks into place Removing an AC power supply unit Prer
165. y a defective battery E 155 Steps 1 Re enter the time and date in the System Setup 2 Turn off the system and disconnect it from the electrical outlet for at least one hour 3 Reconnect the system to the electrical outlet and turn on the system 4 Enter the System Setup If the date and time are not correct in the System Setup check the SEL for system battery messages Next steps If the problem persists see Getting Help Troubleshooting power supply units A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Power source problems 1 e Press the power button to ensure that your system is turned on If the power indicator does not light up when the power button is pressed press the power on button firmly Plug in another working device to ensure that the system board is not faulty Ensure that no loose connections exist For example loose power cables Ensure that the power source meets applicable standards Ensure that there are no short circuits Have a qualified electrician check the line voltage to ensure that it meets the required specifications Power supply
166. ystem A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE Your system supports seven hot swappable cooling fans Steps 1 Align the plug at the base of the cooling fan with the connector on the system board 2 Slide the cooling fan into the securing slots until the tabs lock into place Next steps Follow the procedure listed in After working inside your system Internal USB memory key optional An optional USB memory key installed inside your system can be used as a boot device security key or mass storage device The USB connector must be enabled by using the Internal USB Port option in the Integrated Devices screen of the System Setup menu To boot from the USB memory key configure the USB memory key with a boot image and then specify the USB memory key in the boot sequence in the System Setup NOTE To locate the internal USB connector J_USB_INT on the system board see System Board Connectors Replacing the internal USB key Prerequisites 1 Ensure that you read the Safety instructions 2 Follow the procedure listed in Before working inside your system
167. ystem board Prerequisites A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION If you are using the Trusted Platform Module TPM with an encryption key you may be prompted to create a recovery key during program or System Setup Be sure to create and safely store this recovery key If you replace this system board you must supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drives A CAUTION Do not attempt to remove the TPM plug in module from the motherboard Once the TPM plug in module is installed it is cryptographically bound to that specific motherboard Any attempt to remove an installed TPM plug in module breaks the cryptographic binding and it cannot be re installed or installed on another motherboard 1 Ensure that you read the Safety instructions Follow the procedure listed in Before working inside your system 3 Remove the following a cooling shroud b memory modules c cooling fans d power supply s e all expansion card risers and expansion cards A WARNING The heat sink is hot to touch f

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