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1. Use this process to plan for adding more monitors 1 Assess your monitor needs e Determine how many monitors you require e Determine the kind of graphics performance you want e Note the type of graphics connector used by each monitor HP provides graphics cards with DisplayPort DP and DVI interfaces but you can use adapters and third party cards to interface to other graphics formats including DVI I HDMI or VGA 2 TIP Some adapters for older hardware might cost more than others You might want to compare the cost of acquiring adapters with the cost of getting a newer monitor that doesn t need adapters 2 Determine if you need additional graphics cards e Consult the graphics card documentation to determine how many monitors you can connect to the card You might need to acquire adapters to match the card connector to the monitor connector See Matching graphics cards to monitor connectors on page 17 e f necessary plan to acquire a new graphics card to drive additional monitors e The maximum number of monitors that a graphics card supports depends on the card Most cards provide outputs for two monitors Some provide three or four outputs Adding monitors 15 2 NOTE Monitors with resolutions above 1920 x 1200 pixels at 60 Hz require a graphics card with either Dual Link DVI DL DVI or DisplayPort output To get native resolution with DVI you must use a DLDVI cable not standard DVI I or DVI D cables
2. See hitp www microsoft com for details Windows 7 This computer may require upgraded and or separately purchased hardware and or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality See http windows microsoft com en us windows7 get know windows 7 for details Trademark Credits Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intel is a trademark of Intel Corporation in the U S and other countries About this guide This guide provides setup and troubleshooting information for your workstation It includes these topics Guide topics Locating HP resources on page 1 Workstation features on page 6 Setting up the workstation on page 12 Setting up backing up restoring and recovering Windows Z on page 22 Setting up backing up restoring and recovering Windows 8 on page 28 Setting up and restoring Linux on page 36 Diagnostics and Minor Troubleshooting on page 43 Routine Care on page 49 TIP If you do not find what you are looking for in this guide F ors Find technical details in the Maintenance and Service Guide for your workstation at http www hp com support workstation_manuals View component installation videos at http www hp com go sml See additional information about your workstation at http www hp com go workstations iv Abo
3. Under Resources for lt your selected product gt select See more Under Self Help resources in the center of the window choose the desired action and appropriate information in the scroll list to view the index Product Change Notifications Product Change Notifications PCNs are proactive notifications for product changes occurring within a 30 to 60 day window of the manufacturing process change date PCNs give customers advanced notice of changes to their product such as an updated BIOS version The latest PCNs are located at http www hp com go workstationsupport Select your product and then under Resources for the HP Workstation click See more Helpful hints If you encounter a problem with the workstation monitor or software the following general suggestions might help you isolate and focus on the problem before taking further action Verify that the workstation and monitor are plugged into a working electrical outlet Remove all optical discs and USB drive keys from the drives before powering on the workstation Verify that the workstation is turned on and the power light is on If you have installed an operating system other than the factory installed operating system check to be sure that it is supported on your system by visiting http www hp com go quickspecs Verify that the monitor is turned on and the green monitor light is on Turn up the brightness and contrast controls of the monitor if the monitor is
4. on page 35 If the HP Recovery partition is listed restart the computer and then press esc while the company logo is displayed The computer Startup Menu opens Press f11 to select the System Recovery option Choose your keyboard layout Select Troubleshoot Select Reset Follow the on screen instructions to continue Recovery using the Windows 8 recovery USB flash drive A CAUTION Using 11 completely erases hard drive contents and reformats the hard drive All files that you have created and any software that you have installed on the computer are permanently removed The f1 1 recovery tool reinstalls the operating system and the HP programs and drivers that were installed at the factory You must reinstall all other software To recover your system using the recovery USB flash drive you previously created fey NOTE If you did not create a recovery USB flash drive or the one you created does not work see Recovery using Windows 8 restore media on page 35 1 2 Np 3 If possible back up all personal files Insert the recovery USB flash drive into a USB port on your computer Restart the computer and as soon as you see the HP logo screen press f9 to display a list of boot devices Use the arrow keys to select your USB flash drive from the UEFI Boot Sources list Press enter Choose your keyboard layout Select Troubleshoot Select Refresh your PC Follow the on screen instructions 34 Ch
5. HP computers do not support all graphics cards Make sure a new graphics card is supported before purchasing it See Finding supported graphics cards on page 17 Many graphics cards provide more than two monitor outputs but limit you to using only two at a time Consult the graphics card documentation or look up information about the card according to the procedure in Finding supported graphics cards on page 17 Some graphics cards support multiple monitors by multiplexing the monitor signal across multiple outputs This might reduce graphics performance Consult the graphics card documentation or look up information about the card according to the procedure in Finding supported graphics cards on page 17 Make sure the card outputs match the input required by the monitors See Identifying monitor connection requirements on page 18 The different models of workstations have different limits on the mechanical size data speed and power available for additional graphics cards In addition the usual practical limit for graphics cards is two per computer Refer to the Maintenance and Service Guide for expansion card slot identification to make sure a new graphics card will work for your computer 3 If you want to add a new graphics card or cards a Determine which graphics card HP supports that will best fit your needs in terms of number of monitors compatibility with the monitors you plan to use and performance See Finding
6. Linux on Workstations from the list on the left Chapter 1 Locating HP resources Support Topic Product support Location For U S support see http www hp com go contactHP For worldwide support see http welcome hp com country us en wwcontact_us html Here you can e Chat online with an HP technician e Obtain email support e Find support telephone numbers e Locate an HP service center Warranty information To locate base warranty information see http www hp com support warranty lookuptool To locate an existing Care Pack see http www hp com go lookuptool To extend a standard product warranty see http h20219 www2 hp com services us en warranty carepack overview html HP Care Pack Services offer upgraded service levels to extend and expand a standard product warranty You can find the expressly provided HP Limited Warranty applicable to your product by using the following instructions e e For the Windows 7 operating system select Start gt All Programs gt HP gt HP Documentation and then select View Warranty Information from the documentation launch panel e For the Windows 8 operating system select the HP Documentation application and then select View Warranty Information from the documentation launch panel For some countries regions a printed HP Limited Warranty is provided in the box In countries regions where the warranty is not provided in printed format
7. air intakes as shown in the following figure zi Ensuring proper ventilation 13 Setup procedures 14 A WARNING To reduce the risk of electric shock or damage to your equipment observe these practices e Plug the power cord into an AC outlet that is easily accessible e Disconnect power from the computer by unplugging the power cord from the AC outlet not by unplugging the power cord from the computer e Plug the cord into a grounded earthed three pin outlet Do not disable the power cord grounding pin for example by attaching a two pin adapter The grounding pin is an important safety feature To set up the workstation 1 2 3 4 Connect the mouse keyboard and power cord to the workstation Connect the monitor to the workstation Plug the workstation power cord and monitor power cord into an AC outlet Connect other peripheral components such as a printer according to the instructions included with the device Connect an Ethernet cable to the computer and to a network router or LAN device Chapter 3 Setting up the workstation Adding monitors Planning for additional monitors All graphics cards provided with your workstations support two simultaneous display monitors See Connecting and configuring monitors on page 19 Cards that support more than two monitors are available The process for adding monitors depends on your graphics card s and the type and number of monitors you add
8. monitor For details refer to Microsoft Help or to http www microsoft com or to your Linux Help or website Adding monitors 19 Using a third party graphics configuration utility Third party graphics cards may include a monitor configuration utility Upon installation this utility is integrated into Windows You can select the utility and use it to configure multiple monitors with your workstation Refer to your graphics card documentation for details NOTE Some third party configuration utilities require that you enable the monitors in Windows before using the configuration tool Refer to your graphics card documentation for more information oy NOTE Monitor configuration utilities are also often available on the HP support website Customizing the monitor display Windows You can manually select or change the monitor model refresh rates screen resolution color settings font sizes and power management settings e Tochange display settings in Windows 7 right click a blank area on the desktop and then click Screen resolution e To change display settings in Windows 8 point to the upper right or lower left corner of the Start screen to display the charms and then click Settings gt Control Panel gt Appearance and Personalization gt Adjust Screen Resolution e For Windows 8 you can also change the display settings by pointing to the upper right or lower left corner of the Start screen to display
9. step creates a backup of the recovery partition on the computer The backup can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced You will use a USB flash drive to create a bootable recovery drive that can be used to troubleshoot a Windows 8 computer that is unable to start The USB flash drive can be used to reinstall the original operating system and the programs that were installed at the factory A CAUTION If you select the Copy contents from the recovery partition to the recovery drive when the Recovery Media creation has completed you will have an option to delete the recovery partition On most systems this partition is 10 GB in size HP recommends not to delete this recovery partition If the partition is deleted you will be unable to restore the Windows 8 OEM factory recovery partition to the hard drive using the recovery USB drive You can free up drive space by deleting the recovery partition but you won t be able to refresh or reset the PC again To create the recovery media from the Start screen type recovery drive click Settings and then click Create a recovery drive Follow the on screen instructions to continue As you add hardware and software programs create system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A system restore point contains information that
10. the Charms menu and then clicking Search gt Settings typing resolution in the Settings search field and clicking Adjust Screen Resolution For more information about customizing your monitor display refer to e Online documentation provided with the graphics controller utility e Documentation included with your monitor 20 Chapter 3 Setting up the workstation Installing optional components Depending on the workstation model additional components such as memory hard drives optical drives PCle cards or second processor can be installed on your workstation e To view component installation videos see http www hp com go sml e For installation guidelines and technical information refer to the Maintenance and Service Guide for your workstation at http www hp com support workstation_manuals Security Some HP workstations have a lock on the side access panel The key for this lock is shipped attached to the back panel of the workstation chassis Additional security features reduce the risk of theft and warn of chassis intrusion Refer to the Maintenance and Service Guide for your workstation at http www hp com support workstation manuals for information about additional hardware and software security features available for your system Product recycling HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries For information about rec
11. the operating system reboot the workstation Insert your HP driver disc The HPIKL installation software automatically starts Follow the prompts to install the contents Setting up SUSE Linux Enterprise Desktop 39 Restoring SLED preloaded systems only The SLED restore media is required to restore the Linux operating system To create restore media 1 Click the SUSE ISO icon on the desktop to see the iso folder This folder contains all iso images used to preload your workstation 2 Follow the instructions in the readme file in this folder to copy the ISO image file onto optical media 3 Store the media in a safe place If your workstation experiences a hard drive failure use the ISO recovery images tor restore your operating system A CAUTION Restoring the operating system does not restore data Back up your data using the method and media of your choice Proprietary graphics drivers Most HP workstations can be ordered with graphics cards that have been through extensive verification by HP See the Hardware Support Matrix for HP Linux Workstations at http www hp com support linux hardware matrix for a list of supported cards fey NOTE Not all graphics cards are available on every workstation Limitations generally occur for cards that consume large amounts of power in lower power workstations Proprietary graphics drivers supported by HP and the graphics vendors are available with the HP Installer Kit
12. user accounts the utility lets you to load additional disc The driver disc is used during this phase All content added by HP is in the HP directory on the disc You can use it to build your own image or to browse the HP content ey NOTE Some installations may encounter problems if they are performed with a DisplayPort connection to the monitor This is because the default drivers that the OS installers use do not support DisplayPort functionality If you experience problems try overriding the monitor choice for DisplayPort during the start of the install and using the VESA driver instead You can then set up the DisplayPort monitor later Installing with the HP Red Hat Linux driver disc 38 1 If you do not have the appropriate HP driver disc for a supported stream create one see HP Installer Kit for Linux on page 37 Install the operating system using the discs included in the Red Hat Linux box set If you have a Red Hat driver disc for the operating system version you are installing enter linux dd on the install splash screen and then press enter 4 When asked if you have a driver disc select Yes Place the Red Hat driver disc in the drive and select the appropriate drive hd abcd Continue the normal installation 5 After successfully installing the operating system reboot the workstation e RHEL 5 the Red Hat Setup Agent also known as first boot automatically starts At the Additional DVDs screen insert
13. where the hard drive is corrupted or has been replaced See Creating recovery discs with HP Recovery Disc Creator on HP Workstations on page 26 2 As you add hardware and software programs create system restore points A system restore point is a snapshot of certain hard drive contents saved by Windows System Restore at a specific time A system restore point contains information that Windows uses such as registry settings Windows creates a system restore point for you automatically during a Windows update and during other system maintenance such as a software update security scanning or system diagnostics You can also manually create a system restore point at any time For more information and steps for creating specific system restore points see Help and Support To access Help and Support select Start gt Help and Support 3 As you add photos video music and other personal files create a backup of your personal information If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin or if files become corrupted you can restore the files that you backed up In case of system failure you can use the backup files to restore the contents of your computer See Backing up your information on page 23 NOTE HP recommends that you print the recovery procedures and save them for later use in case of system instability Backing up your information fy NOTE Windows include
14. you may request a printed copy from hitp www hp com go orderdocuments or write to e North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middle East Africa Hewlett Packard POD Via G Di Vittorio 9 20063 Cernusco Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 Please include your product number warranty period found on your serial number label name and postal address Support 4 Product documentation Topic HP user documentation white papers and third party documentation Location For the latest online documentation see http www hp com support workstation manuals These include this User Guide and the Maintenance and Service Guide Removal and replacement videos To learn how to remove and replace workstation components see hitp www hp com go sml Product notifications Subscriber s Choice is an HP program that allows you fo sign up to receive driver and software alerts product change notifications PCNs the HP newsletter customer advisories and more Sign up at www hp com united states subscribe gateway jumpid go subscribe gate1 Technical specifications Customer Advisories Security Bulletins and Notices The Product Bulletin contains QuickSpecs for HP Workstations QuickSpecs include information about the operating system power supply memory
15. 1s U1 eae eee ae ne eT re ee ee nm ee en See ee ene ere eer 14 Adding MONOS cabin tee dei repeated etisalat Dice ese REA Rabo RE 15 Planning for additional monitors wcssds sasss lt xce lt cvncccesaeeaniancrate rrevnnnaseeaiaciote denn axaeanvesebnie 15 Finding supported graphics cards iiasuicassinrnneastetdssdonnemnsananienssudhdaasuivaderers pkerdeansteansas 17 Matching graphics cards to monitor connectors cccccccceeeeeeeeeesseeeeesseeeeesseeeeeeetaeeeees 17 Identifying monitor connection requirements cccceececeeeseeeeeeeeeseeceeeeeeesetseeeetteeeeenaes 18 Connecting and configuring MONItOIS cccccccceesceeeeeeeeeeeeeeseeeeeeceecensceeeeenseeeeeetaeeeees 19 Using a third party graphics configuration utility 0 cc ccceeeeceeesceeeeeeceeeeeneeeteteeeeeaes 20 Customizing the monitor display Windows cc cccccesseeeseeeeeeeeeeeeeeaeeeseeteeeesnaeees 20 Installing optional component cccesceeseesseesseeeceeeeececeneeceseaeeeecseeeecaeeecneaeeeeseaseeseeeeeeneseess 21 SECUN tas erea in A AE E E EA a EEN E E E EE E E E 21 PRCT recycling e a a E aa e ai E E EE EE a EEEE E EEEE RE 21 4 Setting up backing up restoring and recovering Windows 7 scsccssssssscssssecceseees 22 Setting up the Windows 7 operating system c cccessceeeeeseeseeeceeceeceeeeeeeeeeeecseeeesseeseesseeeneaees 22 Installing or upgrading device drivers cccccceesccceeeeceeeeeteeeeeeeeeeeeteeeeeet
16. 45 Troubleshooting a problem sasccsaiiasn vestlnnesaindaisidaidisien vitiealvanesibsnetiesdsveotidilaluisabihaidelies 45 Instant Support and Active Chot 2 cciccnscissuseciecnssanertacsders canta tnconenironsinnwenass 45 Customer Advisories Customer and Security Bulletins and Customer Notices 46 Product Change Notifications cei canvcdveriesntansicsioheralieson il esbea tsa lacesivnduadiniientaisenuivas 46 Helpfol Rinis s2petententencoraenoadevaet a oe E EEN EEE E ETEEN EEEE 46 At SICITU i eee a E E E NE 46 During operati On esyoesaienee si iioi E AEE aS 47 Customer self repair onnsonnnoeseneeseesoetsoeeesrsrsssesssretsrrersrsresssrerssrersrseresse 48 Other troubleshooting options 2s scnncicorerisdocsanesensvebiorinieansdansialibsanabsueankesan nine 48 9 Routine Care scissione inii eikin 49 General cleaning safety precautions sncacsscvecjualadbuldinenescenndareesadnnwdsbanied beldioascaidgaaiss divagundasdalasesenaeaprtaass 49 Cleaning produci pe ee nen een eee a E E Mee E E AN Teye 49 Cleaning thechassis cers ras srcsnaaentes vata tecasaiacan ist dada iaa aia aaan ia ar a aa ka ainiai tne 50 Cleaning the keyboard taxis ncaasanenct imag ianataabitnes donntasesqusnionabeamedssnadnd aaleatuienetnsl aan ave dint deaasarvegads 50 Cleaning the monitor serseri anonn a aah enna nai Re orn 50 Cleaning Mie MOUSE ad crecrtcaipsstea dra nena tet caaiebeslast aad a a catoasaioatiahatandied Giataiatna tea aaerrecaeeatataahicandtes 51 vil viii 1 Loc
17. 5g2 Hz Non Operating random 2 0g rms 5 500 Hz up to 0 0150g Hz NOTE Values do not indicate continuous vibration Product specifications 1 3 Setting up the workstation This chapter describes how to set up your workstation Topics Ensuring proper ventilation on page 13 Setup procedures on page 14 Adding monitors on page 15 12 Chapter 3 Setting up the workstation Ensuring proper ventilation Proper ventilation for the system is important for workstation operation Follow these guidelines e Operate the workstation on a sturdy level surface e Provide at least 15 24 cm 6 inches of clearance at the front and back of the workstation Workstation models vary ll igi inl P Ri an i pi ou E FVA 15 24cm 6 K 4 i Nat e Ensure that the ambient air temperature falls within the environmental specifications listed in this document fey NOTE The ambient upper limit of 35 C 95 F only good up to 1524 m 5000 ft elevation There is a 1 C 33 8 F per 304 8 m 1000 ft derating above 1524 m 5000 ft So at 3 048 m 10 000 ft the upper ambient air temperature limit is 30 C 86 F e For cabinet installation ensure adequate cabinet ventilation and ensure that the ambient temperature within the cabinet does not exceed specified limits e Never restrict the incoming or outgoing airflow of the workstation by blocking any vents or
18. Ap HP Workstation User Guide Copyright Information Copyright 2013 Hewlett Packard Development Company L P Second Edition October 2013 First Edition June 2013 Part number 727850 002 Warranty Hewlett Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material The information in this document is provided as is without warranty of any kind including but not limited to the implied warranties of merchantability and fitness for a particular purpose and is subject to change without notice The warranties for HP products are set forth in the express limited warranty statements accompanying such products Nothing herein should be construed as constituting an additional warranty The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Windows 8 Not all features are available in all editions of Windows 8 This computer may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows 8 functionality
19. CPU and many other system components To access the QuickSpecs see hitp www hp com go quickspecs To find advisories bulletins and notices 1 See hitp www hp com go workstationsupport Select the desired product From the Resources section select See more e p N Use the scroll bar to select Customer Advisories Customer Bulletins or HP product bulletins QuickSpecs Product diagnostics Topic HP PC Hardware Diagnostics UEFI Location The HP PC Hardware Diagnostics tool is pre installed on workstations using the Windows operating system Additional information is located in the Maintenance and Service Guide for your workstation on the web at http www hp com support workstation_manuals Audible beep and LED code Refer to the workstation Maintenance and Service Guide for your workstation at definitions http www hp com support workstation_manuals POST error codes Refer to the workstation Maintenance and Service Guide for your workstation at http www hp com support workstation_manuals Chapter 1 Locating HP resources Product updates Topic Location Driver and BIOS updates 2 Click Settings gt Change PC Settings Operating systems See http www hp com go workstationsupport to verify that you have the latest drivers for the workstation To determine the current workstation BIOS on your workstation follow these steps 1 Turn on the workst
20. F workstation For complete and current information about supported accessories and components for the computer see http partsurfer hp com Front panel Microphone or headphone connector 1 Optical drive 5 software selectable default mode is microphone 2 l Power button 6 io Headphone connector err Optional memory card reader or 3 Hard drive or optical drive activity light 7 aplional second harddisk drive 4 SS lt USB3 0 ports 2 8 eo USB 2 0 ports 2 Small form factor workstation components 7 8 Rear panel PS 2 mouse connector 8 Power cord connector 2 fa RJ 45 Ethernet connector 9 PS 2 keyboard connector 3 HD Dual Mode DisplayPort 3 10 USB 2 0 ports 2 4 Cable lock slot 11 lolol Serial port monitor 5 lt USB 2 0 ports 2 12 SS amp gt USB 3 0 ports 2 6 Padlock loop lock 13 Cd Audio line out connector D i P 7 Ore Audio line in connector NOTE The labels for the rear panel connectors use industry standard icons and colors 9 NOTE The DP port is not supported when the system is configured with Intel Xeon E3 12x0 v3 processors Also if a discrete graphics card is installed these ports are disabled by default a9 NOTE Simultaneous usage of integrated Intel HD graphics and discrete graphics cards in order to drive more than two displays can be enabled using Computer f10 Setup Utility However HP recommends usi
21. GA Dual Link DisplayPort DVI DP DisplayPort DisplayPortto VGA adapter sold separately DVI to VGA adapter or DVI I cable DP to DVI adapter DVI D cable DP to HDMI adapter DP to DL DVI DP adapter ele DL DVI cable No adapter required DVI I to VGA adapter DMS 59 DMS 59 to VGA adapter DMS 59 to DVI adapter DMS 59 to DP adapter This interface is a dual monitor graphics interface card that supports two VGA or two DVI monitors Adding monitors 17 Identifying monitor connection requirements 18 The following are various scenarios for connecting monitors See Matching graphics cards to monitor connectors on page 17 for more information about the different graphics cards Graphics card with DisplayPort output If the graphics card has four DisplayPort outputs you can connect a monitor to each connector Use the proper adapters if required Graphics card with DVI output If you have a PCle graphics card with two DVI outputs you can connect a monitor to each connector Use the proper adapters if required Ey NOTE Models that have only one DVI port always have a second graphics output option DisplayPort or VGA Many graphics cards provide more than two monitor outputs but limit you to using only two at a time Consult the graphics card documentation or look up information about the card according to the procedure in Matching graphics cards to monitor conn
22. HP gt HP Cool Tools To learn more about these applications click HP Cool Tools Learn More To install or launch the applications click the appropriate application icon Additional information is located in the Maintenance and Service Guide for your workstation on the web at http www hp com support workstation_manuals Refer to the Regulatory Safety amp Environmental Notices for product regulatory information You can also refer to the regulatory label on the workstation chassis Accessories For complete and current information about supported accessories and components see http www hp com go workstations System board A diagram of the system board is located on the inside of the side access panel tower and desktop configurations or on the inside of the chassis all in one configurations Additional information is located in the Maintenance and Service Guide for your workstation on the web at hitp www hp com support workstation_manuals Serial number Certificate of Authenticity COA labels and Genuine Microsoft Label GML if Serial number labels are on the top or back panel tower and desktop configurations The COA Windows 7 label and GML Windows 8 are typically located near the serial number label Some workstations have this label on the bottom applicable panel Linux For information about running Linux on HP workstations see hitp www hp com linux and then select
23. OTE Simultaneous usage of integrated Intel HD graphics and discrete graphics cards in order to drive more than two displays can be enabled using Computer f10 Setup Utility However HP recommends using only discrete graphics cards to drive three or more displays 10 Chapter 2 Workstation features Product specifications Workstation weig hts and dimensions Characteristic SFF Tower Weight Standard e 7 2 kg 15 87 Ilb 9 5 kg 20 94 b Minimum oiei 6 0 kg 13 23 lb 8 8 kg 19 4 Ib Maximum W 7 9 kg 17 42 lb 11 8 kg 26 01 Ib Chassis dimensions Height 33 7 cm 13 3 in 39 9 cm 15 7 in Width 10 0 cm 3 9 in 17 0 cm 6 7 in Depth 38 4 cm 15 1 in 44 2 cm 17 4 in Environmental specifications Temperature Operating 5 C to 35 C 40 F to 95 F Non operating 40 C to 60 C 40 F to 140 F NOTE Derate by 1 C 1 8 F for every 305 m 1 000 ft altitude over 1 524 m 5 000 fi Humidity Operating 8 to 85 relative humidity non condensing Non operating 8 to 90 relative humidity non condensing Altitude Operating 0 to 3 048 m 10 000 ft Non operating 0 to 9 144 m 30 000 ft Vibration Operating sine 40g 2 3ms 62 cm s Non operating e Yasine 160 cm s 2 3ms 105g e square 422 cm s 20g NOTE Values represent individual shock events and do not indicate repetitive shock events Operating Random 0 5g rms 5 300 Hz up to 0 002
24. TE Turning off the computer during this process may damage the software that runs the computer or prevent its proper installation NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted by User Account Control for your permission or password when you perform certain tasks To continue a task select the appropriate option For information about User Account Control see Help and Support Select Start and then select Help and Support 28 Chapter 5 Setting up backing up restoring and recovering Windows 8 Downloading Windows 8 updates Microsoft may release updates to the operating system To help keep the computer running optimally HP recommends checking for the latest updates during the initial installation and periodically throughout the life of the computer Run Windows Update as soon as possible after you set up your computer 1 Point to the upper right or lower right corner of the Start screen to display the charms 2 Click Settings gt Change PC Settings gt Windows Update Backing up restoring and recovering Windows 8 Your computer includes tools provided by HP and Windows to help you safeguard your information and retrieve it if you ever need to These tools will help you return your computer to a proper working state or even back to the original factory state all with simple steps This section provides information about the following processes e Creat
25. Windows uses such as registry settings Windows creates a system restore point for you automatically during a Windows update and during other system maintenance such as a software update security scanning or system diagnostics You can also manually create a system restore point at any time For more information and steps for creating specific system restore points see Windows Help and Support From the Start screen type h and then select Help and Support As you add photos video music and other personal files create a backup of your personal information Windows File History can be set to regularly and automatically back up files from libraries desktop contacts and favorites If files are accidentally deleted from the hard drive and they can no longer be restored from the Recycle Bin or if files become corrupted you can restore the files that you backed up using File History Restoring files is also useful if you ever choose to reset the computer by reinstalling Windows oy NOTE File History is not enabled by default so you must turn it on For more information and steps for enabling Windows File History see Windows Help and Support From the Start screen type h and then select Help and Support Backing up restoring and recovering Windows 8 31 Restoring and recovering using Windows 8 tools Windows recovery tools provide access to several options for recovering your system Choose the method that best matches your s
26. and Support Type backup on the Start screen click Settings and then select Save backup copies of your files with File History You can back up your information to an optional external hard drive or a network drive Backing up restoring and recovering Windows 8 29 Note the following when backing up e Store personal files in the Documents library and back it up regularly e Back up templates that are stored in their associated programs e Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To create a backup using Windows Backup and Restore Ey NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 From the Start screen type backup click Settings and then select from the list of displayed options 2 Follow the on screen instructions to set up your backup create a system image or create system repair media 30 Chapter 5 Setting up backing up restoring and recovering Windows 8 Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup A CAUTION Usea flash drive with a capacity of at least 8 GB Any information about the USB flash drive will be erased before the recovery media is created 1 After you successfully set up the computer create recovery media This
27. apter 5 Setting up backing up restoring and recovering Windows 8 Recovery using Windows 8 restore media This recovery process requires Windows 8 restore disc which can be ordered from the support website The Windows 8 restore media consists of a Windows 8 operating system disc and a Windows 8 driver disc For U S support see http www hp com support For worldwide support see http www8 hp com us en contacthp ww contact us html You can also order the media by calling support CAUTION Using Windows 8 operating system disc completely erases hard drive contents and reformats the hard drive All files that you have created and any software that you have installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities Begin recovery using Windows 8 operating system disc fy NOTE It can take several minutes to load the operating system disc 1 Back up all personal files 2 Restart the computer and then follow the instructions provided with the Windows 8 operating system disc to install the operating system 3 When prompted press any keyboard key NOTE If the computer does not boot to the DVD restart the computer and press esc as the computer is powering on to see the startup menu Use the arrow keys to select the boot menu and press enter Use the arrow keys to select the locati
28. ating HP resources This section provides information about the following resources for your HP workstation Topics Product information on page 2 e Technical specifications e HP Cool Tools Regulatory information e Accessories System board Serial number Certificate of Authenticity COA and Genuine Microsoft Label GML Support on page 3 e Product support e Warranty information Product documentation on page 4 e HP and third party documentation white papers e Product Change Notifications e Technical specifications QuickSpecs e Customer Advisories Security Bulletins Customer Notices Product diagnostics on page 4 e HP PC Hardware Diagnostics UEFI e Audible beeps and LED code definitions e POST error codes Product updates on page 5 e Driver and BIOS updates e Operating systems 2 Product information Topic Technical specifications Location See www hp com go quickspecs In the left pane select your region and then select Workstations HP Cool Tools Windows 7 only Regulatory information Most HP workstations with the Windows 7 operating system are preloaded with tools that may enhance system performance and with additional software that is not automatically installed during first boot To access these applications e Click the HP Cool Tools icon on the desktop or e Open the HP Cool Tools folder by selecting Start gt All Programs gt
29. ation and press esc during boot up 2 Press 10 to enter Computer f10 Setup Utility 3 Select File gt System Information Note the BIOS version and date and compare it with the BIOS versions that appear on the HP website For Windows 7 you can also find the BIOS version number as follows 1 Select Start gt All Programs gt Accessories gt System Tools gt System Information 2 In the right pane find the line with BIOS Version Date 3 Note the BIOS version and date and compare it with the versions that appear on the HP website In Windows 8 you can also find the BIOS version number as follows 1 Point to the upper right or lower right corner of the Start screen to display the charms For additional information on e Operating systems supported on HP workstations see http www hp com go WSOS e Windows operating systems see hitp www microsoft com support e Linux operating systems see http www hp com linux Product updates 5 6 Workstation features For complete and current information about supported accessories and components for your workstation see http partsurfer hp com Topics Small form factor workstation components on page 7 Tower workstation components on page 9 Product specifications on page 11 Chapter 2 Workstation features Small form factor workstation components This section describes components of your small form factor SF
30. ces Follow the installation instructions that came with the device For optimum performance your operating system must have the most recent updates patches and software fixes For additional driver and software update information refer to the chapter on updating the workstation 22 Chapter 4 Setting up backing up restoring and recovering Windows 7 Transferring files and settings The Windows operating system offers data migration tools that help you select and transfer files and data from one Windows based computer to another For information about these tools see hitp www microsoft com Backing up restoring and recovering Windows 7 Your computer includes tools provided by HP and Windows to help you safeguard your information and retrieve it if you ever need to These tools will help you return your computer to a proper working state or even back to the original factory state all with simple steps This section provides information about the following processes e Creating recovery media and backups e Restoring and recovering your system Ey NOTE For more details about the Windows Backup and Restore tools provided see Help and Support To access Help and Support select Start gt Help and Support Recovery after a system failure is only as good as your most recent backup 1 After you successfully set up the computer create recovery media This media can be used to reinstall the original operating system in cases
31. ct number example PS988AV of the computer If the computer has a product number it is generally located next to the 10 or 12 digit serial number of the computer fay NOTE On most models the serial number and product number labels can be found on the top or side panel and at the rear of the computer tower and desktop configurations or on a pull out card on the side of the display all in one configurations For a listing of all worldwide support phone numbers see hitp www hp com support select your region and click Connect with HP in the upper right corner Calling support 43 Locating identification labels To assist in troubleshooting product serial and authentication numbers are available on each computer e All workstations have a serial number unique for each workstation and product number Have these numbers available when you contact support e The Certificate of Authentication COA is used for Windows 7 preinstalled systems only e The Genuine Microsoft Label GML is used for Windows 8 preinstalled systems only e A service label shows the build ID and Feature Byte strings which are needed for system board replacement In general these labels can be found in the top rear or bottom of the chassis tower and desktop configuration your computer might look different hy s ot a FA a m KA pA By us kA a Locating warranty information 44 To locate base warranty information see h
32. debris from getting into your eyes Cleaning products Use the following products to safely clean your computer e Dimethyl benzyl ammonium chloride 0 3 percent maximum concentration usually in the form of disposable wipes in a variety of brand names e Alcohol free glass cleaning fluid e Water with mild soap solution e Dry microfiber cleaning cloth or a chamois static free cloth without oil e Static free cloth wipes A CAUTION Avoid strong cleaning solvents that can permanently damage your computer If you are not sure if a cleaning product is safe for your computer check the product contents to make sure that ingredients such as alcohol acetone ammonium chloride methylene chloride and hydrocarbons are not included e Fibrous materials such as paper towels can scratch the computer Over time dirt particles and cleaning agents can get trapped in the scratches General cleaning safety precautions 49 Cleaning the chassis Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer To remove light stains or dirt use plain water with a clean lintfree cloth or swab For stronger stains use a soft microfiber cloth or chamois moistened with mild dish washing liquid diluted with water Rinse well by wiping it with a cloth or swab dampened with clear water After cleaning always wipe the computer with a clean lint free cloth Occasionally clean the a
33. dim If the workstation has multiple video sources and only a single monitor the monitor must be connected to the source selected as the primary VGA adapter During startup the other monitor connections are disabled if the monitor is connected to one of these ports it will not function after Power on Self Test POST You can select the default VGA source in Computer f10 Setup Utility Chapter 8 Diagnostics and Minor Troubleshooting During operation Look for blinking LEDs on the workstation The blinking lights are error codes that will help you diagnose the problem Refer to the Diagnostic lights and audible beep codes section in the Maintenance and Service Guide for your workstation for information about interpreting diagnostic lights and audible codes Press and hold any key If the system beeps your keyboard is operating correctly Check all cables for loose or incorrect connections Wake the workstation by pressing any key on the keyboard or the power button If the system remains in suspend mode shut down the system by pressing and holding the power button for at least four seconds and then press the power button again to restart the system If the system does not shut down unplug the power cord wait a few seconds and then plug it in again If it does not restart press the power button to start the workstation Reconfigure the workstation after installing a non plug and play expansion board or other option Refer to the Ha
34. e tools To access BSC and troubleshoot a problem with the workstation complete the following 1 Visit http www hp com go workstationsupport 2 Under the Business Support Center menu on the left select Troubleshoot a problem 3 Under Select your product center window select Workstations under personal computing 4 Under Select your product continue with selections as appropriate to the workstation series and model and to the problem you are troubleshooting Instant Support and Active Chat Active Chat enables you to electronically submit a support ticket to HP over the Internet When you submit a support ticket Active Chat collects information about the computer and passes it to an online support specialist The collection of information might take up to 30 seconds depending on the computer configuration When you submit a support ticket you receive a confirmation message containing your case ID the support hours for your location and the estimated time of response For more information about HP Instant Support and Active Chat and how to use them see http instantsupport hp com E NOTE This feature is not available on Linux HP troubleshooting resources and tools 45 At startup 46 Customer Advisories Customer and Security Bulletins and Customer Notices To find advisories bulletins and notices 1 2 3 4 Visit http www hp com go workstationsupport Select the desired product
35. ectors on page 17 On a system with two DVI connections port number 1 provides the primary display which is where the BIOS POST screen appears after a system boot Usually this is the lower of the two outputs Only one card is used during BIOS POST although you can change this in the BIOS settings Graphics card with VGA and DL DVI output If the workstation does not have a PCle graphics card but has one or more SVGA and or DL DVI outputs you can connect a monitor to each output Graphics card with DMS 59 output If the workstation has a PCle graphics card with a DMS 59 output receptacle use the appropriate adapter to connect your monitor Adapters are available to connect the DMS 59 output to two DVI or two VGA monitors Chapter 3 Setting up the workstation Connecting and configuring monitors NOTE The graphics cards that your workstation supports typically allow at least two monitors as shown in this section some supported cards allow more monitors Refer to the graphics card documentation for details 1 Connect the monitor cable adapters 1 if required to the workstation and then connect the appropriate monitor cables to the adapters 2 or directly to the graphics card RS I t3 T WwW 2 Connect the other ends of the graphics cables to the monitors 3 Connect one end of the monitor power cord to the monitor and the other end to a grounded power outlet 4 Configure the
36. eeeeeeneeeeeseeneeeeenes 31 Restoring and recovering using Windows 8 tools cccccceeeetteeeeetteeeeees 32 Using Windows 8 Refresh iaccceniarssennisexasitecaetiemeeacsieaeesciataveelneninarads 32 Using Windows 8 Reset utr cicncanvo sctennbasionunp enntieinad edivitenusgweinureediadenbnpniebiipebis 33 Recovery using the Windows 8 recovery USB flash drive e eeeeeeeeeeeees 34 Recovery using Windows 8 restore media ccceceeeeeeeeeeeeeeseeeeetteeeeesteeeees 35 6 Setting up and restoring Linx ssccisaccssacssaccccisenctsencasceassccassessasansnsassssnsdsinensssencssanesianciiands 36 HP Linux Support Matrix 0 22 cc cseeeeseeeeeecceeececeeeeaaeeeeeeceeeeeeeeeeeaaeeeeseeeeeeeeeeeeeaeeeaaaeeeeecerteeeeeeeaaes 36 FAP staller Kit tor Inuk grenar ep r a a eaa a 37 Setting up Red Hoat Enterprise Linux aircsasradasproveceaseeucaniusvaeinmdeieeiatadagnnnemeseusie muanuiaaiaiins 37 HPIKL driver disc ss sessssensesseetseessettsstssttsstesstessttrsttssesttrsstesstrsstessesstesstssseessrestets 38 Installing with the HP Red Hat Linux driver disc cscccesseeesesceeeeeeeenseeeenseeesnseeesnaeeess 38 Setting up SUSE Linux Enterprise Desktop aicssiciescestereaadstvevdavandracsbvadeniduevieponceia nieve aapaauaneevauteanns 39 Setting up preloaded SLED y si ccstarveneituataincsivtxdentenceasuatinlduniodunniietaenileensmdncndealersutacass trate 39 Installing SLED with the DVD Installer Kit ix csdssnerorinanntsntuiargensensstens hed
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38. eesnenesdavoueusbeamrnseas 39 Restoring SLED preloaded systems only ic cssncesenavavesnavanoererieinannivausrenendomnus aumnioepnars 40 Proprietary graphics drivers 55 ccs cx cus ScasvuenSguessentanestobaaineapunsndadailniouleaavhananovaadetnctinlgivadeiadinsaniatias 40 7 Updating th workstation vs iisiaccsisminnninisimuimisiinninumnnmiumunncumuie 41 Updating the workstation after first GOGH ic 1scresienccssaeniedatehnesaaaneninneunanatietestalenbaspiaunaaniedbamcnuiteteniehes 4 Upgrading th BIOS 55 nccct dived avaatia tare a a a tented na an S 4 Determining the current BIOS version ovecvacicecewiereccehievkeieade mene manner ans 4 Upgrading BIOS siirsin saute ace SE A E E E 42 vi Upgrading device drivers s icensavsunuscesnnvansnonnsnindad aeacessninedanissinsa suits beanies vnekaiveqnsuanavadaalnbeatinlalnwetainest 42 8 Diagnostics and Minor Troubleshooting cccccsssccssccsssccccesscccsscccsceccescccessccceeceseeees 43 Calling OOPS costes Sareea arene eie eN Nne see O A EEEE ER A E 43 Locating identification labels c sotacsvevdsesiasanaronovanecondannduosacthoiedavendsaunpeesrontanexobbonsaaasscebonss 44 Locating warranty information iis 5scrstsciedetntion Ves nets sap sionie wetiseiin Sosa nelestiebavsl bce edn yriatihdhaldononton diate 44 HP troubleshooting resources and tools secs icawsacsvcsdszavenareenatasasdedens ludagaaeansdeavaxtosavsatioamanneaboanateds 45 Online Suppor eee ene eee eee ER E ee eee ee eee te
39. for Linux with the SLED preload on workstations and from HP Workstation Support at http www hp com go workstationsupport These proprietary drivers are not a standard part of the RHEL or SLED distributions because they are not open source Driver revisions more recent than those at the HP support website are supported directly by the vendor 40 Chapter 6 Setting up and restoring Linux 7 Updating the workstation HP is constantly working on improving your total workstation experience To ensure that the workstation leverages the latest enhancements HP recommends that you install the latest BIOS driver and software updates on a regular basis Updating the workstation after first boot After successfully booting the workstation for the first time you should follow these guidelines to ensure that the workstation is up to date Ensure that you have the latest system BIOS loaded See Upgrading the BIOS on page 41 Ensure that you have the latest drivers for your system See Upgrading device drivers on page 42 Become familiar with your available HP resources Consider a subscription to Driver Alerts at http www hp com go subscriberschoice Upgrading the BIOS For optimum performance determine the BIOS revision on the workstation and upgrade it if necessary Determining the current BIOS version To determine the current BIOS version 1 Restart the computer and then press esc while the company logo is dis
40. ibility between your device and your HP workstation If you did not purchase your device from HP HP recommends visiting the HP website first to see if your device and its drivers have been tested for HP workstation compatibility If no driver is available visit the device manufacturer s website to download the latest drivers To upgrade device drivers 1 See http www hp com go workstationsupport 2 Under Tasks in the left column select Download Drivers and Software 3 Follow the instructions to find the latest drivers available for the workstation If a needed driver is not found see the website of the manufacturer of the peripheral device Chapter 7 Updating the workstation 8 Diagnostics and Minor Troubleshooting Calling support At times you might encounter an issue that requires support When you call support Have the computer readily accessible Write down the computer serial numbers product numbers model names and model numbers and have them in front of you Note any applicable error messages Note any add on options Note the operating system Note any third party hardware or software Note the details of any blinking LEDs on the front of the computer tower and desktop configurations or on the side of the computer all in one configurations Note the applications you were using when you encountered the problem E NOTE When calling in for service or support you might be asked for the produ
41. indows 7 operating system DVD Installs the operating system without additional drivers or applications fy NOTE The Windows 7 operating system DVD created by HP Recovery Disc Creator can only restore the same format of boot disc that shipped from the factory For Windows 7 64 bit the operating system DVD must be booted in UEFI mode which will result in a GPT boot disk If an MBR boot disk is desired order recovery media from HP support e Driver DVD Installs specific drivers and applications only To create recovery discs your computer must have a DVD writer The discs you use will depend on the type of optical drive that you are using Use any of the following types of discs purchased separately DVD R DVD R DL DVD R DVD R DL Creating recovery discs NOTE The Windows 7 operating system DVD can be created only once Thereafter the option to create that media will not be available To create the Windows operating system DVD Insert a blank DVD into the DVD drive Select Start gt All Programs gt Productivity and Tools gt HP Recovery Disc Creator Select Windows disc From the drop down menu select the DVD drive ee p F Click Create After the disc is created label it and store it in a secure place After the Windows 7 operating system DVD has been created create the Driver DVD 1 Insert a blank DVD into the DVD drive Select Start gt All Programs gt Productivity and Tools gt HP Recovery D
42. information Before using Reset back up any personal information you wish to retain If Windows is responding use these steps to start Reset NOTE You may be prompted by User Account Control for your permission or password when you perform certain tasks To continue a task select the appropriate option For information about User Account Control see Help and Support Select Start and then select Help and Support 1 On the Start screen point to the far right upper or lower corner of the screen to display the charms Click Settings Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen Under Remove everything and reinstall Windows select Get started and follow the on screen instructions Backing up restoring and recovering Windows 8 33 If Windows is not responding use these steps to start Reset 1 2 np nA If possible back up all personal files If possible check for the presence of the HP Recovery partition From the Start screen type c and then select Computer fy NOTE If the HP Recovery partition is not listed or you cannot check for its presence you must recover using the recovery media that you created See Recovery using the Windows 8 recovery USB flash drive on page 34 If you did not create recovery media you must use the Windows 8 restore media available separately See Recovery using Windows 8 restore media
43. ing recovery media and backups e Restoring and recovering your system Ee NOTE For more details about the tools provided see Help and Support From the Start screen type h and then select Help and Support HP recommends that you print the recovery procedures and save them for later use in case of system instability Backing up your information NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted by User Account Control for your permission or password when you perform certain tasks To continue a task select the appropriate option For information about User Account Control see Help and Support Select Start and then select Help and Support Recovery after a system failure is as good as your most recent backup You should create system repair media and your initial backup immediately after initial system setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup The system repair media is used to start up boot the computer and repair the operating system in case of system instability or failure Your initial and subsequent backups allow you to restore your data and settings if a failure occurs NOTE For detailed instructions on various backup and restore options perform a search for these topics in Help and Support To access Help and Support select Start gt Help
44. ing system DVD Ey NOTE This recovery process takes several minutes 1 Backup all personal files 2 Restart the computer and then insert the Windows 7 operating system DVD into the optical drive ey NOTE If the computer does not boot to the DVD restart the computer and press esc as the computer is powering on to see the startup menu Use the arrow keys to select the boot menu and press enter Use the arrow keys to select the location where the recovery DVD is inserted to boot from that device Booting the DVD from UEFI Boot sources will result in a GPT boot partition Booting from Legacy Boot sources will result in an MBR boot partition A 32 bit OS will only Legacy boot When prompted press any keyboard key Follow the on screen instructions Click Next Select Install now nn Follow the on screen instructions After the repair is completed 1 Eject the Windows 7 operating system DVD and then insert the Driver DVD fey NOTE The Driver DVD will load prerequisite software and then allow you to load drivers and applications 2 Install the Hardware Enabling Drivers first HP recommends installing all available drivers 3 Install Recommended Applications of your choice Only applications that are not available for download from http www hp com are included on the Driver DVD Backing up restoring and recovering Windows 7 27 5 Setting up backing up restoring and recovering Windows 8 Th
45. ing the workstation A CAUTION Do not add optional hardware or third party devices to the workstation until the operating system is successfully installed Adding hardware might cause errors and prevent the operating system from installing correctly HP Linux Support Matrix 36 Not all release streams are supported on particular platforms To find out which streams are supported on your workstation refer to the Linux certification and support matrix 1 See http www hp com linux 2 In the Platforms tab select HP Workstations 3 Select your operating system under Certification Matrix Chapter 6 Setting up and restoring Linux HP Installer Kit for Linux The HP Installer Kit for Linux HPIKL helps users install certified versions of Linux on HP workstations It is available as an operating system option on all HP workstations The kit Contains tested drivers that augment and or replace those found in the Linux operating system to enable proper use and behavior on HP workstations Does not include Linux operating system which must be purchased separately from Red Hat or SUSE To view supported configurations and operating systems see hitp www hp com support linux_hardware_matrix The HPIKL option includes a FreeDOS preload This operating system option accommodates those who have a customized Linux distribution or who have a licensed version of a Linux operating system and would like to install the HP rec
46. install any software that was not installed on the computer at the factory This includes software that came on media included in the computer accessory box and any software programs that you have installed If you were not able to create system recovery DVDs you can order a restore media set from support For U S support see http www hp com support For worldwide support see http www8 hp com us en contacthp ww contact us html You can also order the restore media set by calling support fey NOTE Some features might not be available on systems that are shipped without a Windows operating system You must choose one of the following methods to perform a System Recovery e Recovery image Run System Recovery from a recovery image stored on your hard disk drive The recovery image is a file that contains a copy of the original factory shipped software To perform a System Recovery from a recovery image see System Recovery from recovery partition image on page 25 e Recovery media Run System Recovery from recovery media that you have created from files stored on your hard disk drive or purchased separately To create recovery media see Creating recovery discs with HP Recovery Disc Creator on HP Workstations on page 26 System Recovery from recovery partition image CAUTION System Recovery deletes all data and programs that you have created or installed A Windows system from the HP factory ships wi
47. ir vents on the computer Lint and other foreign matter can block the vents and limit the airflow Cleaning the keyboard If the keyboard has an on off switch turn it off Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer Visible debris underneath or between the keys can be removed by vacuuming or shaking Canned pressurized air can be used to clean debris from under the keys Use caution because too much air pressure can dislodge lubricants applied under the wide keys If you remove a key use a specially designed key remover to prevent damage to the keys This tool is available from many electronic supply outlets Z CAUTION Never remove a wide key like the space bar key from the keyboard If these keys are improperly removed or installed the keyboard might not function properly Clean under a key with a swab moistened with one of the products mentioned in Cleaning products on page 49 of this guide Be careful not to wipe away lubricants necessary for proper key functions Allow the parts to air dry before reassembly Use tweezers to remove any fibers or dirt in confined areas Cleaning the monitor Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer Gently wipe the display using a soft lint free cloth moistened with water or an alcohol free glass cleaner A CAUTION Do not use s
48. is chapter provides setup and update information for the Windows 8 operating system It includes these topics Topics Setting up the Windows 8 operating system on page 28 Backing up restoring and recovering Windows 8 on page 29 A CAUTION Do not add optional hardware or third party devices to the HP workstation until the operating system is successfully installed Adding hardware might cause errors and prevent the operating system from installing correctly fey NOTE After you set up the operating system be sure that the latest BIOS drivers and software updates are installed on the workstation Refer to the chapter on updating the workstation Additional information Additional information is available in Help and Support after you customize the operating system Setting up the Windows 8 operating system The first time you turn on the computer you can customize the operating system When you are connected to the Internet Microsoft activates your operating system This process takes about 15 to 30 minutes Carefully read and follow the instructions on the screen We recommend that you register your computer with HP so you can receive important software updates request support and sign up for special offers You can register your computer with HP using the Register with HP app on the Start screen CAUTION After the initial setup process has begun DO NOT TURN OFF THE COMPUTER UNTIL THE PROCESS IS COMPLE
49. isc Creator Select Driver disc From the drop down menu select the DVD drive oy P Y Click Create After the disc is created label it and store it in a secure place 26 Chapter 4 Setting up backing up restoring and recovering Windows 7 Using HP Recovery Disc operating system discs A CAUTION Using a Windows 7 operating system DVD completely erases hard drive contents and reformats the hard drive All files that you have created and any software that you have installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as the original drivers software and utilities To create recovery media see Creating recovery discs with HP Recovery Disc Creator on HP Workstations on page 26 Use the steps provided in this section if you used HP Recovery Disc Creator to create a Windows 7 operating system DVD and a Driver DVD If you cannot use the recovery discs that you created using the HP Recovery Disc Creator you must obtain a Windows 7 operating system DVD to reboot the computer and repair the operating system To order a Windows 7 operating system DVD and Driver DVD see the HP website For U S support see http www hp com cgi bin hpsupport index pl For worldwide support see http www8 hp com us en contact hp ww contactus html You can also order the DVDs by calling support To initiate recovery using a Windows 7 operat
50. ituation and level of expertise e If you need to restore your personal files and data you can use Windows File History to restore your information from the backups you created For more information and steps for using File History see Windows Help and Support From the Start screen type h and then select Help and Support e Ifyou want to restore the system to a previous state without losing any personal information Windows System Restore is an option System Restore allows you to restore without the requirements of Windows Refresh or a reinstallation Windows creates system restore points automatically during a Windows update and other system maintenance events Even if you did not manually create a restore point you can choose to restore to an automatically created restore point For more information and steps for using Windows System Restore see Windows Help and Support From the Start screen type h and then select Help and Support e Ifyou want a quick and easy way to recover the system without losing your personal information settings or apps that came preinstalled on your computer or were purchased from the Windows Store Windows Refresh is an option This method does not require backing up data to another drive See Using Windows 8 Refresh on page 32 e If you want to reset your computer to its original state Windows Reset provides an easy way to remove all personal data apps and settings and reinstall Windows The Reset recove
51. ng only discrete graphics cards to drive more than two displays Chapter 2 Workstation features Tower workstation components This section describes the tower workstation components For complete and current information about supported accessories and components for the computer see http partsurfer hp com Font panel 1 Oplicdl dive 6 lt 4 2 0 Always On Charging port Second optical drive or optional 2 comigonent 7 eo USB 2 0 port 1 3 Slim optical drive 8 SS lt gt USB 3 0 ports 2 Hard drive or optical drive activity 4 light 9 Q Headphone connector 5 l Power button 10 Microphone connector Tower workstation components 9 Rear panel Power supply Built In Self Test BIST 1 LED 9 6 PS 2 mouse connector 2 Power cord connector 10 fa RJ 45 Ethernet connector 3 PS 2 keyboard connector 11 HD Dual Mode DisplayPort 2 4 lt USB 2 0 ports 2 12 Universal chassis clamp opening 5 Gah DVI I connector 13 Cable lock slot 6 SSS USB 3 0 ports 2 14 Padlock loop 7 amp Microphone connector 15 eo USB 2 0 ports 2 8 gt Audio line out connector 16 3 Audio line in connector NOTE The labels for the rear panel connectors use industry standard icons and colors u NOTE The DP and DVI I ports are not supported when the system is configured with Intel Xeon E3 12x0 v3 processors Also if a discrete graphics card is installed these ports are disabled by default 9 N
52. oint to the far right upper or lower corner of the screen to display the charms 2 Click Settings Chapter 5 Setting up backing up restoring and recovering Windows 8 4 Click Change PC settings in the bottom right corner of the screen and then select General from the PC settings screen Under Refresh your PC without affecting your files select Get started and follow the on screen instructions If Windows is not responding use these steps to start Refresh Ws 2 n o ee E If possible back up all personal files If possible check for the presence of the HP Recovery partition From the Start screen type c and then select Computer ey NOTE If the HP Recovery partition is not listed or you cannot check for its presence you must recover using the recovery media that you created See Recovery using the Windows 8 recovery USB flash drive on page 34 If you did not create recovery media you must use the Windows 8 restore media available separately See Recovery using Windows 8 restore media on page 35 If the HP Recovery partition is listed restart the computer and then press esc while the company logo is displayed The computer Startup Menu opens Press f11 to select the System Recovery option Choose your keyboard layout Select Troubleshoot Select Refresh Follow the on screen instructions to continue Using Windows 8 Reset 23 y IMPORTANT Reset does not provide backups of your
53. om support workstation_manuals HP troubleshooting resources and tools 47 Customer self repair Under the Customer self repair program you can order a replacement part and install the part without onsite HP technical assistance Customer self repair may be required for some components See http www hp com go selfrepair for information about the program NOTE Some components are not eligible for customer self repair and must be returned to HP for service Call HP Support for further instructions before attempting to remove or repair these components Other troubleshooting options The following additional troubleshooting techniques and tools are located in the Maintenance and Service Guide at http www hp com support workstation_manuals e POST Error Codes e Diagnostic LEDs and audible beep codes e Troubleshooting scenarios and solutions e HP PC Hardware Diagnostics UEFI 48 Chapter 8 Diagnostics and Minor Troubleshooting 9 Routine Care General cleaning safety precautions e Never use solvents or flammable solutions to clean the computer e Never immerse any component in water or cleaning solutions apply any liquids to a clean cloth and then use the cloth on the component e Always unplug the computer before cleaning the keyboard mouse or air vents e Always disconnect the keyboard before cleaning it e Wear safety glasses equipped with side shields when using compressed air to prevent dust and
54. ommended driver additions The kit also can be downloaded SS SS See http www hp com support workstation_swdrivers Select your workstation model Select the desired operating system Select your software driver language and then click the Software quick jump link Click the Obtain Software link for the appropriate package typically the most recent revision Click Agree to accept the terms of the license agreement Download the software ISO image and save it on a disc This disc is your HP driver disc Setting up Red Hat Enterprise Linux HP workstations are certified and supported on RHEL streams appropriate to the hardware technology For details of RHEL support for a particular platform see the Hardware Support Matrix for HP Linux Workstations at http www hp com support linux_hardware_matrix For information about Red Hat certifications on HP workstations see https hardware redhat com HP Installer Kit for Linux 37 HPIKL driver disc Recent versions of Red Hat Linux typically require only driver updates with minor fixes to support HP workstations These releases can usually be supported with the HPIKL driver disc which can be used as a postinstallation utility for the standard Red Hat Linux install After you complete the standard Red Hat install and restart the system a Red Hat first boot utility runs After you specify a number of settings such as the security level time and date root password
55. on where the recovery DVD is inserted to boot from that device Booting the DVD from UEFI Boot sources will result in a GPT boot partition Booting from Legacy Boot sources will result in an MBR boot partition It is recommended that you boot Windows 8 from UEFI Boot sources to take full advantage of the features available in Windows 8 4 Follow the on screen instructions After the repair is completed and the Windows 8 desktop appears 1 Remove the Windows 8 operating system disc and then insert the driver disc NOTE The driver disc will load prerequisite software and then allow you to load drivers and applications 2 Install the Hardware Enabling Drivers first and then install Recommended Applications 3 Install Recommended Applications of your choice Only applications that are not available for download from http www hp com are included on the driver disc Backing up restoring and recovering Windows 8 35 6 Setting up and restoring Linux This chapter describes how to set up and restore the Linux operating system It includes these topics Topics HP Installer Kit for Linux on page 37 Setting up Red Hat Enterprise Linux on page 37 Setting up SUSE Linux Enterprise Desktop on page 39 Proprietary graphics drivers on page 40 2 NOTE After you set up the operating system make sure the latest BIOS drivers and software updates are installed Refer to the chapter on updat
56. played The computer Startup Menu appears Press 10 to enter Computer f10 Setup Utility Select File gt System Information Note the workstation BIOS version and compare it with the BIOS versions that appear on the HP website fy NOTE For BIOS Menu settings in Computer f10 Setup utility as well as procedures for upgrading the BIOS see the Maintenance and Service Guide at http www hp com support workstation manuals Updating the workstation after first boot 41 42 Upgrading BIOS To find and download the latest available BIOS which includes the latest enhancements 1 See http www hp com go workstationsupport Select Download Drivers and Software from the left menu column under Tasks Follow the instructions to locate the latest BIOS available for the workstation If the BIOS on the website is the same as the version on your system no further action is required aS pp If the BIOS on the website is a version later than the one on your system download the appropriate version for the workstation Follow the instructions in the release notes to complete the installation Upgrading device drivers If you install a peripheral device such as a printer display adapter or network adapter confirm you have the latest device drivers loaded If you purchased your device through HP visit the HP website to download the latest drivers for your device These drivers have been tested to ensure the best compat
57. prays or aerosols directly on the screen the liquid might seep into the housing and damage a component Never use solvents or flammable liquids on the monitor because display or housing damage may result 50 Chapter 9 Routine Care e Cleaning the mouse 1 Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer 2 Ifthe mouse has an on off switch turn it off 3 Wipe the body of the mouse with a soft microfiber cloth or chamois moistened with alcohol free glass cleaning fluid or water with mild soap solution 4 If the mouse has a e Laser or LED use a cotton swab dampened with cleaning solution to gently brush out any dust around the laser or LED and then wipe again with a dry swab Do not wipe the laser or LED directly with the swab e Scroll wheel spray canned pressurized air in the gap between the scroll wheel and the click buttons Do not blow air directly on one spot for very long or condensation can form e Roller ball remove and clean the roller ball remove any debris from the ball socket wipe out the socket with a dry cloth and reassemble the mouse Cleaning the mouse 51
58. rdware installation problems section of this document for instructions Be sure that all required device drivers have been installed For example if you have connected a printer you must install a printer driver If you are working on a network plug another workstation with a different cable into the network connection There might be a problem with the network plug or cable If you recently added new hardware remove the hardware and verify if the workstation functions properly If you recently installed new software uninstall the software and verify if the workstation functions properly If the monitor connected to a tower desktop or all in one computer is blank o Plug the monitor into a different video port on the computer if one is available Alternatively replace the monitor with a monitor that you know is working properly o Verity that the computer and monitor are plugged into a working electrical outlet o Verify that the monitor is turned on and the green monitor light is on o Turn up the brightness and contrast controls of the monitor if the monitor is dim If the internal display on an all in one computer is blank open the computer and make sure the graphics card is properly installed Upgrade the BIOS A new release of the BIOS might have been released that supports new features or fixes your problem For more detailed information see the troubleshooting chapter in the Maintenance and Service Guide at http www hp c
59. ry tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled Any personal files must be restored from backups you made See Using Windows 8 Reset on page 33 e Ifthe computer is unable to start you can use the Windows recovery USB flash drive you created to recover the system See Recovery using the Windows 8 recovery USB flash drive on page 34 e Ifthe computer is unable to start and you did not create a recovery USB flash drive or the one you created does not work see Recovery using Windows 8 restore media on page 35 Using Windows 8 Refresh 32 i yIMPORTANT Refresh removes any traditional applications that were not originally installed on the system at the factory fey NOTE You may be prompted by User Account Control for your permission or password when you perform certain tasks To continue a task select the appropriate option For information about User Account Control see Help and Support Select Start and then select Help and Support If Windows is responding use these steps to start Refresh NOTE During Refresh a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall See Help and Support for instructions on reinstalling traditional applications From the Start screen type h and then select Help and Support 1 On the Start screen p
60. s the User Account Control feature to improve the security of your computer You may be prompted by User Account Control for your permission or password when you perform certain tasks To continue a task select the appropriate option For information about User Account Control see Help and Support Select Start and then select Help and Support Backing up restoring and recovering Windows 7 23 You should create your initial backup immediately after initial system setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup Your initial and subsequent backups allow you to restore your data and settings if a failure occurs NOTE For detailed instructions on various backup and restore options perform a search for these topics in Help and Support To access Help and Support select Start gt Help and Support You can back up your information to an optional external hard drive a network drive or discs Note the following when backing up your information e Store personal files in the Documents library and back it up regularly e Back up templates that are stored in their associated directories e Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences e When backing up to discs number each disc after removing i
61. supported graphics cards on page 17 b Make sure you have the correct drivers for the card c Install the graphics card according to the video instructions for your workstation at http www hp com go sml d Configure the monitor For details refer to Microsoft Help or to http www microsoft com or to your Linux Help website 6 TIP To simplify troubleshooting of possible problems enable the monitors one at a time enable the first monitor and make sure it works properly before enabling the next monitor 16 Chapter 3 Setting up the workstation Finding supported graphics cards To find information about graphics cards supported for your workstation 1 See http www hp com go quickspecs In the left navigation bar under QuieckSpees click your country and then select Workstations 2 3 Choose your model to view the specifications 4 Click the link for Technical Specifications Graphies This displays expanded technical information for supported graphics cards including how many monitors the card supports connectors power consumption drivers and other details Matching graphics cards to monitor connectors fy NOTE HP graphics cards include monitor cable adapters unless otherwise indicated DisplayPort cards have the highest performance VGA graphics cards have the lowest The following table describes monitor configuration scenarios Monitor connector Graphics card connector V
62. t from the drive To create a backup using Windows Backup and Restore fey NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to set up your backup System Restore 24 If you have a problem that might be due to software that you installed on your computer use System Restore to return the computer to a previous restore point You can also set restore points manually Ey NOTE Always use this System Restore procedure before you use the System Recovery feature To start System Restore 1 Close all open programs 2 Click the Start button right click Computer and then click Properties 3 Click System protection click System Restore click Next and then follow the on screen instructions Chapter 4 Setting up backing up restoring and recovering Windows 7 System Recovery A CAUTION This procedure will delete all user information To prevent loss of information be sure to back up all user information so you can restore it after recovery Always use the System Restore procedure before you use the System Recovery program See System Restore on page 24 System Recovery completely erases and reformats the hard disk drive deleting all data files that you have created and then reinstalls the operating system programs and drivers However you must re
63. th a recovery partition You can use the recovery partition to recover the factory operating system 1 Turn off the computer If necessary press and hold the power button until the computer turns off 2 Disconnect all peripheral devices from the computer except the monitor keyboard and mouse 3 Press the power button to turn on the computer 4 As soon as you see the HP logo screen repeatedly press the f1 1 key on your keyboard until the Windows is Loading Files message appears on the screen 5 At the HP Recovery Manager screen follow the on screen instructions to continue 6 When Windows has loaded shut down the computer reconnect all peripheral devices and then turn the computer back on Backing up restoring and recovering Windows 7 25 Creating recovery discs with HP Recovery Disc Creator on HP Workstations After you successfully set up the computer create recovery media The media can be used to reinstall the original operating system in cases where the hard drive is corrupted or has been replaced HP Recovery Disc Creator is a software program that offers a way to create recovery discs on HP Workstations After you successfully set up the computer you can create recovery discs using HP Recovery Disc Creator if the hard drive becomes corrupted The recovery discs allow you to reinstall your original operating system as well as select drivers and applications HP Recovery Disc Creator creates two recovery discs e W
64. ttp www hp com support warranty lookuptool To locate an existing Care Pack see hitp www hp com go lookuptool To extend a standard product warranty visit http www hp com hps carepack HP Care Pack Services offer upgraded service levels to extend and expand a standard product warranty Chapter 8 Diagnostics and Minor Troubleshooting HP troubleshooting resources and tools This section provides information about the online support and helpful hints for troubleshooting Online support Online access and support resources include web based troubleshooting tools technical knowledge databases driver and patch downloads online communities and product change notification services The following websites are also available to you e http www hp com Useful product information e http www hp com support workstation_manuals The latest online documentation e http www hp com go workstationsupport Technical support information for workstations e http welcome hp com country us en wweontact_us html Worldwide support chat with a technician obtain email support find support numbers or locate an HP service center e http www hp com support workstation_swdrivers Software and drivers for workstations Troubleshooting a problem To help you troubleshoot problems with your system HP provides the Business Support Center BSC The BSC is a portal to an extensive selection of onlin
65. ut this guide Table of contents 1 Locating HP resourees iid cine ie eRe ies 1 PPO Ct APMC ON escep e aE ea EE R E ast A E E 2 SUPPOMt cesna aee Ea aE a A E EE danse E EEE AE O RES 3 Product documentation cspsces incon dten usta nero laigeleena tnaimwd ee ura clin Reva pnp tal kalo hon aN gk onccdea 4 PPOCUGH Cle IOBIES cack enen ae e E E E E E A E 4 FPF ie ee ile asc osoari E EE A ENOR 5 2 Workstation features i sscsecicscsissicsssiassesssasasndsncssiaciesaseed sonsndiasucuaiacvosannsdanisueuasncaasiesenenasiannens 6 Small form factor workstation components xy xvessiarneiseveisedeenntea nee drewanivuaa tennis anemia reaioneieved 7 FIRING accede site mene oE a T A ee E ER 7 Rear paneler renken A E elbun eeu tava eanitearaneteaeeeaaee 8 Tower workstation components cic nascnianaien ene ware et eset es rener esee erener 9 Fonk panelas cede N ove chat E E A 9 Rear panel s rrea a ea a r E AEEA 10 Prog Wet SEC COONS sa urrenin E e E Deamon nab E E E EE 11 Workstation weights and dimensions siciscisissiucvcanndaieddiontantrachiducstawnessnwuneendawendanedbines 11 Environmental specifications 5 0nsvondindteoxsosoabainissebionabdtanndtonnnead satedbanijamedinedeiastennont 11 3 Sehingup ihe workstation secscscssticicdccicacctddnesoscsedinsepacsinneste nsdeacssasctaanesdsaiessnsuasasdaxmsin sions 12 Ensuring proper ventilation x scvzcninneveaderetcns sentedtenee 2avnctonstanianeesideiuananssacraince ne ceaetoneeneeuenaees 13 Setup ol cole c
66. ycling HP components or products see http www hp com go recycle Installing optional components 21 4 Setting up backing up restoring and recovering Windows 7 This chapter provides setup and update information for the Windows 7 operating system It includes these topics Topics Setting up the Windows 7 operating system on page 22 Backing up restoring and recovering Windows 7 on page 23 A CAUTION Do not add optional hardware or third party devices to the HP workstation until the operating system is successfully installed Adding hardware might cause errors and prevent the operating system from installing correctly fey NOTE After you set up the operating system be sure the latest BIOS drivers and software updates are installed on the workstation Refer to the chapter on updating the workstation Setting up the Windows 7 operating system A CAUTION After installation has started do not turn off the workstation until the process is complete Turning off the workstation during installation can damage the installation and operation of the software For complete installation and configuration instructions see http windows microsoft com en US windows help Additional information is available in the online help tool after you successfully install the operating system Installing or upgrading device drivers You must install the appropriate device drivers before you install hardware devi
67. your HP driver disc and select Install When the driver installation task is completed continue following the prompts until the operating system is successtully installed e RHEL 6 Insert your HP driver disc The HPIKL installation software automatically starts Follow the prompts to install the contents Chapter 6 Setting up and restoring Linux Setting up SUSE Linux Enterprise Desktop SUSE Linux Enterprise Desktop SLED is preloaded or supported on some workstations Various versions of SLED are certified and supported by SUSE on HP workstations For more information refer to the SUSE certification bulletin search page at http www suse com yessearch Search jsp Setting up preloaded SLED To set up SLED on systems preloaded with the operating system 1 Start the workstation 2 When prompted enter the workstation installation settings password network graphics time keyboard settings and SUSE Customer Center Configuration NOTE You can activate your SUSE subscription from the SUSE Customer Center Configuration screen To view the full SUSE Customer Center documentation see http www suse com documentation and select your operating system Installing SLED with the DVD Installer Kit 1 fan HP driver disc did not come with your workstation create one see HP Installer Kit for Linux on page 37 Install the operating system using the discs included in the SUSE box set After successfully installing

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