Home

DELL PowerEdge T620

1. 2R x4 1333 MT s 2R x4 1600 MT s 2R x4 1333 MT s 2R x4 1333 MT s 2R x4 1600 MT s 2R x4 1333 MT s 2R x4 1333 MT s 2R x4 1333 MT s 2R x4 1600 MT s 2R x4 1333 MT s 2R x4 1600 MT s 2R x4 1333 MT s 4R x4 1333 MT s 4R x4 1333 MT s DIMM Slot Population A1 A2 A3 A4 B1 B2 B3 B4 A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 B5 B6 B7 B8 A1 A2 A3 A4 B1 B2 B3 B4 A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 B5 B6 B7 B8 A1 A2 A3 A4 B1 B2 B3 B4 A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 A1 A2 A3 A4 A5 A6 B1 B2 B3 B4 B5 B6 A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 B5 B6 B7 B8 A1 A2 A3 A4 B1 B2 B3 B4 A1 A2 A3 A4 A5 A6 A7 A8 A9 A11 B1 B2 B3 B4 B5 B6 B7 B8 B9 B11 A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 A1 A2 A3 A4 A5 A6 B1 B2 B3 B4 B5 B6 A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 B5 B6 B7 B8 A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 A1 A2 A3 A4 A5 A6 B1 B2 B3 B4 B5 B6 A1 A2 A3 A4 A5 A6 A7 A8 B1 B2 B3 B4 B5 B6 B7 B8 51 System DIMM Size in Number of DIMM Rank DIMM Slot Population Capacity in GB DIMMs Organization and GB Frequency 768 32 24 LRDIMM x4 1333 M
2. Installing An Internal SD Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE To use an SD card with your system ensure that the Internal SD Card Port is enabled in the System Setup 1 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system H applicable remove the cooling shroud Locate the SD card connector on the internal dual SD module Orient the SD card appropriately and insert the contact pin end of the card into the slot E NOTE The slot is keyed to ensure correct insertion of the card 5 Press the card into the card slot to lock it into place 6 If applicable replace the cooling shroud 7 Close the system 8 Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Processors Use the following procedure when 78 Installing an additional processor Replacing a processor K NOTE To ensure proper system cooling you must install a processor blank in any empty processor socket Removing A Processor A CAUTIO
3. Locate the x16 slot on the system board Insert the GPU card into the slot 75 9 Connect the cables to the GPU card 10 Close the two PCle card latches 11 Replace the PCle card holder 12 Close the system 13 Place the system upright 14 Reconnect the system to its electrical outlet and turn the system on including any attached peripherals SD vFlash Card A vFlash SD card is a Secure Digital SD card that plugs into the vFlash SD card slot in the system It provides persistent on demand local storage and a custom deployment environment that allows automation of server configuration scripts and imaging It emulates USB device s For more information see the DRAC7 User s Guide at support dell com manuals Replacing An SD vFlash Card 1 Locate the vFlash media slot on the system For more information see About Your System 2 To remove the vFlash media card push inward on the card to release it and pull the card from the card slot 2 Figure 33 Removing and Installing the SD vFlash Card 1 vFlash media card 2 vFlash media card slot 3 To install the vFlash media card with the label side facing up insert the contact pin end of the SD card into the card slot on the module K NOTE The slot is keyed to ensure correct insertion of the card 4 Press inward on the card to lock it into the slot Internal Dual SD Module NOTE When the Redundancy option is set to Mirror Mode in the Integrated Devices
4. Removing The VGA Module A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 If installed remove the front bezel 2 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system Remove the control panel 5 Release the hooks securing the VGA module to the control panel board and remove the VGA module a 0 A Figure 69 Removing and Installing the VGA Module 1 control panel 2 VGA module 3 control panel cable 4 control panel USB cable Installing The VGA Module CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Align the slots on the VGA module with the hooks on the control panel board 2 Press down on the VGA modu
5. 2 Align the top cover with the control panel and the notches on the top of the chassis 3 Secure the cover onto the chassis using the screws System Left Side Cover Use the following procedure when removing and installing the e control panel in the tower mode e LCD module in either mode Removing The System Left Side Cover A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 113 ch On PF won SI NOTE It is recommended that you always use a static mat and static strap while working on components in the interior of the system Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Lay the system on its side Remove the screw securing the left side cover at the left front bottom of the chassis Remove the three screws securing the left side cover at the back end of the chassis Gently dislocate the cover by pushing up the cover from the bottom Remove the cover away from the system Figure 62 Removing and Installing the System Left Side Cover 1 left side cover 2 bottom screw 3 screws 3 Instal
6. 14 16 Figure 61 Cabling 2 5 Inch x32 SAS SATA Backplane With a Single PERC Card SAS B connector on backplane 1 SAS B connector on PERC backplane 1 power connector on PDB backplane 1 signal connector on system board backplane 2 SAS A connector backplane 2 power connector backplane 1 power connector backplane 1 SAS A1 connector 111 Installing The Hard Drive Backplane A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Use the hooks at the base of the chassis as guides to align the hard drive backplane 2 Slide down the hard drive backplane to secure it into place NOTE For a Dell PowerEdge Express Flash PCle SSD backplane slide down the hard drive backplane until the release tab snaps into place 3 Connect the SAS SATA SSD data signal and power cable s to the backplane See the cabling instructions provided in this document If applicable replace the cooling fan assembly Replace the cooling shroud Install the hard drives in their original locations Close the system Reconnect the system to its electrical outlet and turn the system on including any attac
7. processor 1 2 3 Ethernet connectors an 10 11 Description Allows you to connect up to two PCI Express expansion cards and two PERC cards Two integrated 10 100 1000 Mbps NIC connectors Item Indicator Button or Icon Description Connector 4 System identification button The identification buttons on the front and back panels can be used to locate a particular system within a rack When one of these buttons is pressed the LCD panel on the front and the system status indicator on the back flash until one of the buttons is pressed again Press to toggle the system ID on and off If the system stops responding during POST press and hold the system ID button for more than five seconds to enter the BIOS progress mode To reset iDRAC if not disabled in F2 iDRAC setup press and hold for more than 15 seconds 5 System identification Allows you to connect the optional system status indicator connector assembly through the optional cable management arm 6 iDRAC Enterprise port wi Dedicated management port NOTE The port is available for use only if the iDRAC Enterprise license is installed on your system d Foer supply Psy AC 495 W 750 W or 1100 W or DC 1100 W 8 USB connectors 6 w Allows you to connect USB devices to the system The ports are USB 2 0 compliant 9 Video connector CH Allows you to connect a VGA display to the system 10 Serial connector lolol Allows you to connect a serial device to the system 11 Pae
8. see Getting Help Troubleshooting Processors A CAUTION Many repairs may only be done by a certified service technician You should only perform D m P Sa h gt troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Run the appropriate diagnostics test See Using System Diagnostics for available diagnostic tests Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system Ensure that the processor and heat sink are properly installed Close the system Run the appropriate diagnostic test For more information see Using System Diagnostics If a problem is still indicated see Getting Help 134 Using System Diagnostics If you experience a problem with your system run the system diagnostics before contacting Dell for technical assistance The purpose of running system diagnostics is to test your system hardware without requiring additional equipment or risking data loss If you are unable to fix the problem yourself service and support personnel can use the diagnostics results to help you solve the problem Dell Online Diagnostics Dell Online Diagnostics a stand alone suite of diagnostic programs or test modules allows you
9. 5 7 9 signal cable power cable SAS B cable power cable SAS B cable release pin SAS A cable signal cable SAS A cable backplane Figure 59 Cabling z2 5 Inch x32 SAS SATA Backplane With Two PERC Cards SO So Sr ee CS 15 SAS A connector on 2nd PERC SAS B connector on 1st PERC backplane 1 power connector on PDB signal connector 1 on system board SAS A connector on backplane 2 power connector on backplane 2 power connector on backplane 1 SAS A connector on backplane 1 2 4 6 8 10 12 14 16 SAS B connector on 2nd PERC SAS A connector on 1st PERC backplane 2 power connector on PDB signal connector 2 on system board SAS B connector on backplane 2 signal connector on backplane 2 SAS B connector on backplane 1 signal connector on backplane 1 109 110 Figure 60 Removing and Installing 2 5 Inch x32 SAS SATA Backplane With a Single PERC Card SoS ow we oS A aS ei E Kl signal cable power connector SAS B cable SAS B1 cable power cable SAS B1 cable RY e Ss WY Wl A d release pin SAS A cable SAS A1 cable signal cable SAS A1 cable backplane signal connector on backplane 1 SAS A connector on backplane 1 SAS A connector on PERC backplane 2 power connector on PDB backplane 2 signal connector on system board backplane 2 SAS B connector backplane 2 signal connector backplane 1 SAS B1 connector 2 4 6 8 10 12
10. Allows you to enable or disable the boot sequence retry feature If this field is enabled and the system fails to boot the system reattempts the boot sequence after 30 seconds By default the Boot Sequence Retry option is set to Disabled Allows you to enable or disable BIOS Boot options E NOTE This option is enabled only if the boot mode is BIOS Allows you to enable or disable UEFI Boot options The Boot options include IPv4 PXE and IPv6 PXE By default the UEFI PXE boot protocol is set to IPv4 K NOTE This option is enabled only if the boot mode is UEFI Allows you to enable or disable a one time boot from a selected device Integrated Devices Screen Menu Item Integrated RAID Controller Description Allows you to enable or disable the integrated RAID controller By default the Integrated RAID Controller option is set to Enabled 27 Menu Item User Accessible USB Ports Internal USB Port Internal SD Card Port Internal SD Card Redundancy Integrated Network Card 1 OS Watchdog Timer Embedded Video Controller SR IOV Global Enable Slot Disablement Memory Mapped UO above 4 GB Description Allows you enable or disable the user accessible USB ports Selecting Only Back Ports On disables the front USB ports and selecting All Ports Off disables both front and back USB ports By default the User Accessible USB Ports option is set to All Ports On Allows you to enable or disable the internal USB
11. Manager depending on the system s boot configuration lt F12 gt Starts Preboot Execution Environment PXE boot From the System Setup you can e Change the NVRAM settings after you add or remove hardware e View the system hardware configuration e Enable or disable integrated devices e Set performance and power management thresholds e Manage system security You can access the System Setup using the e Standard graphical browser which is enabled by default e Text browser which is enabled using Console Redirection To enable Console Redirection in System Setup select System BIOS Serial Communication screen Serial Communication select On with Console Redirection NOTE By default help text for the selected field is displayed in the graphical browser To view the help text in the text browser press lt F1 gt Choosing The System Boot Mode System Setup enables you to specify the boot mode for installing your operating system e BIOS boot mode the default is the standard BIOS level boot interface 22 e UEFI boot mode is an enhanced 64 bit boot interface based on Unified Extensible Firmware Interface UEFI specifications that overlays the system BIOS You must select the boot mode in the Boot Mode field of the Boot Settings screen of System Setup Once you specify the boot mode the system boots in the specified boot mode and you then proceed to install your operating system from that mode Thereafter you mu
12. NVRAM_CLR jumper inside your system and restore the BIOS to the default settings 9 Reconnect and power on each USB device one at a time 10 If a device causes the same problem power down the device replace the USB cable with a known good cable and power up the device If all troubleshooting fails see Getting Help Troubleshooting A Serial I O Device 1 Turn off the system and any peripheral devices connected to the serial port 2 Swap the serial interface cable with a working cable and turn on the system and the serial device If the problem is resolved replace the interface cable with a known good cable Turn off the system and the serial device and swap the device with a comparable device Turn on the system and the serial device If the problem persists see Getting Help Troubleshooting A NIC 1 Run the appropriate diagnostic test See Using System Diagnostics for available diagnostic tests Restart the system and check for any system messages pertaining to the NIC controller Check the appropriate indicator on the NIC connector e If the link indicator does not light check all cable connections e If the activity indicator does not light the network driver files might be damaged or missing Remove and reinstall the drivers if applicable See the NIC s documentation e If applicable change the autonegotiation setting e Use another connector on the switch or hub Ensure that the appropriate drivers are installed and t
13. Rank Organization and Frequency 1R x8 1333 MT s 1R x8 1600 MT s 1R x8 1333 MT s 1R x8 1600 MT s 1R x8 1333 MT s 1R x8 1600 MT s 1R x8 1333 MT s 1R x8 1600 MT s 1R x8 1333 MT s 2R x8 1333 MT s 2R x8 1600 MT s 1R x8 1333 MT s 2R x8 1333 MT s 2R x8 1600 MT s 2R x8 1333 MT s 2R x4 1333 MT s 2R x4 1600 MT s 2R x4 1333 MT s 2R x4 1333 MT s 2R x4 1600 MT s 2R x4 1333 MT s 2R x4 1600 MT s LRDIMM x4 1333 MT s DIMM Slot Population Al A1 A3 A1 A2 A3 A4 A1 A2 A3 A4 A5 A6 A1 A2 A3 A4 A5 A6 A7 A8 A1 A2 A3 A4 A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 A1 A2 A3 A4 A5 A6 A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 A1 A2 A3 A4 A5 A6 A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 A1 A2 A3 A4 A5 A6 A1 A2 A3 A4 A5 A6 A7 A8 A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 Table 2 Memory Configurations Two Processors System Capacity in GB 16 32 32 64 96 128 160 192 256 384 512 DIMM Size in GB 16 16 16 16 32 32 Number of DIMMs 16 16 24 12 16 20 24 12 16 24 12 16 DIMM Rank Organization and Frequency 1R x8 1333 MT s 1R x8 1600 MT s 1R x8 1333 MT s 2R x8 1333 MT s 2R x8 1600 MT s 2R x8 1333 MT s 2R x4 1333 MT s 2R x4 1600 MT s 2R x8 1333 MT s
14. Voltage option is set to Auto When set to enabled the CPU power management is controlled by the OS DBPM and the System DBPM DAPC By default the option is set to Disabled System Security Screen Menu Item Intel AES NI System Password Setup Password Password Status TPM Security TPM Activation TPM Status TPM Clear Intel TXT 30 Description The Intel AES NI option improves the speed of applications by performing encryption and decryption using the Advanced Encryption Standard Instruction Set and is set to Enabled by default Allows you to set the system password This option is set to Enabled by default and is read only if the password jumper is not installed in the system Allows you to set the setup password This option is read only if the password jumper is not installed in the system Allows you to lock the system password By default the Password Status option is set to Unlocked Allows you to control the reporting mode of the Trusted Platform Module TPM By default the TPM Security option is set to Off You can only modify the TPM Status TPM Activation and Intel TXT fields if the TPM Status field is set to either On with Pre boot Measurements or On without Pre boot Measurements Allows you to change the operational state of the TPM By default the TPM Activation option is set to No Change Displays the TPM status CAUTION Clearing the TPM results in loss of all keys in the TPM The loss o
15. a e a aeaea aae aaaea a 76 Removing An Internal Dual SD Module 77 Installing An Internal Dual SD Module Inte real SD Care gebei Seet eer ergeet E A GEESS E Eege Removing An Internal SD Card Installing AniInternal SD Eed eessen NG TEEN Removing A Proc sso fist Riede Ee AAR ln eebe Instalhmg A Fr re sst edel gh d tuause doves sabeah cov teva dedva a Ai Aaa Roestiads EE Power Supplies Hot Spare TE 84 Removing An AC Power Supp 84 Installing An AC Power Supp 85 Wiring Instructions For A DC Power Supp 86 Removing A DC Power Supply aaa aa Eaa Eed a a aa e Installing A DG Power Supp a a e e ar ae aaeain E aee aa aaa er aa Removing The Power Supply Blank Installing The Power Supply Blank Power Interposer Board And Power Distribution Board 90 Removing The Power Interposer Board 90 Removing The Power Distribution Board ANEN 91 Installing The Power Distribution Board AEN 92 Installing The Power Interposer Board ENEE 92 System Batter Replacing The System Battery Hard Drive Backplam sisizccc ARA atc aaiae enia aa a aaa aa Removing The Hard Drive Backpnlane ENEE 94 Installing The Hard Drive Backpnlane nne 112 System TOP RE 112 Removing The System Top Cover 112 Installing The System Top Cover System Lett Side COVE ressa csiecss a R Ee eege Eegen Removing The System Left Side Cover 113 Installing The System Left Side Cover 114 Control Panel EN 114 Removing The Control Panel Tower Mode 115
16. after a power on or restart 2 In the System Setup Main Menu select System BIOS and press lt Enter gt The System BIOS screen is displayed 3 In the System BIOS Screen select System Security and press lt Enter gt The System Security screen is displayed In the System Security screen verify that Password Status is Unlocked Select System Password alter or delete the existing system password and press lt Enter gt or lt Tab gt Select Setup Password alter or delete the existing setup password and press lt Enter gt or lt Tab gt NOTE If you change the System and or Setup password a message prompts you to re enter the new password If you delete the System and or Setup password a message prompts you to confirm the deletion 7 Press lt Esc gt to return to the System BIOS screen Press lt Esc gt again and a message prompts you to save the changes NOTE You can disable password security while logging on to the system To disable the password security turn on or reboot your system type your password and press lt Ctrl gt lt Enter gt Using Your System Password To Secure Your System NOTE If you have assigned a setup password the system accepts your setup password as an alternate system password 1 Turn on or reboot your system 2 Type your password and press lt Enter gt When Password Status is Locked type the password and press lt Enter gt when prompted at reboot H an incorrect system password is entered th
17. and 4 to pins 4 and 6 Close the system The existing passwords are not disabled erased until the system boots with the Jumper on pins 4 and 6 However before you assign a new system and or setup password you must move the jumper back to pins 2 and 4 NOTE If you assign a new system and or setup password with the jumper on pins 4 and 6 the system disables the new password s the next time it boots Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Turn off the system including any attached peripherals and disconnect the system from the electrical outlet Open the system Move the jumper on the system board jumper from pins 4 and 6 to pins 2 and 4 Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Assign a new system and or setup password Technical Specifications Processor Processor type Expansion Bus Bus type Expansion slots Memory Architecture Memory module sockets Memory module capacities LRDIMMs RDIMMs UDIMMs Minimum RAM One or two Intel Xeon processor E5 2600 product family PCI Express Generation 3 and 2 Slot 1 One full height full length x8 link Slot 2 One full height full length x16 link Slot 3 One full height full length x4 link K NOTE Slot 3 is PCI Express Generation 2 only Slot 4 One full height full length x16 link NOTE Both the process
18. and release the lever from the locked position by pushing down and out from under the tab Similarly release the socket release lever near the close first icon Q from the locked position Rotate the lever 90 degrees upward Hold the tab near the lock symbol on the processor shield and rotate it upward and out of the way Install the processor in the socket CAUTION Positioning the processor incorrectly can permanently damage the system board or the processor Be careful not to bend the pins in the socket a Identify the pin 1 corner of the processor by locating the tiny golden triangle on one corner of the processor Place this corner in the same corner of the ZIF socket identified by a corresponding triangle on the system board b Align the pin 1 corner of the processor with the pin 1 corner of the system board c Setthe processor lightly in the socket A CAUTION Because the system uses a ZIF processor socket do not use force When the processor is positioned correctly it drops down into the socket with minimal pressure d Close the processor shield e Rotate the socket release lever near the unlock symbol until it is locked in position f Similarly rotate the socket release lever near the lock symbol to the locked position A CAUTION Applying too much thermal grease can result in excess grease coming in contact with and contaminating the processor socket H applicable install the heat sink a Open the grease applicator
19. by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from its electrical outlet Open the system Align the PCle card holder with the projection on the chassis and push it down until firmly seated Close the system Place the system upright and on its feet on a flat stable surface Sp om P ra h gt Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 68 GPU Card Holder Optional Removing The GPU Card Holder A CAUTION Many repairs may only be done by a certified service technician You should only perform Pa d emm P Sa troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals H applicable rotate the system feet inward and lay the system on its side on a flat stable surface NOTE For systems installed with the wheel assembly ensure that you lay the system on a sturdy stable surface with the wheel assembly extending off the edge of the surface Open the system Re
20. down Allow the heat sink and processor to cool before handling them f heat sink s and processor s g internal dual SD module h If installed internal USB key Disconnect all cables from the system board A CAUTION Take care not to damage the system identification button while removing the system board from the chassis 5 Grasp the system board holder lift the blue release pin and slide the system board toward the front of the system CAUTION Do not lift the system board assembly by grasping a memory module processor or other components 1 2 Figure 70 Removing the System Board 1 system board 2 release pin Installing The System Board A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Unpack the new system board assembly CAUTION Do not lift the system board assembly by grasping a memory module processor or other components 2 Hold the touch points and lower the system board into the chassis Push the system board toward the back of the chassis until the board clicks into place 4 Replace the following heat sink s and processor s internal dual SD modu
21. input power and turn on the system 151 Error Code FANO0000 FANO001 FAN1201 HWC1001 HWC2003 HWC2005 152 Message Information Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details 5 If the issue persists see Getting Help Fan lt number gt RPM is less than the lower warning threshold Fan operating speed is out of range Remove and reinstall the fan If the issue persists see Getting Help Fan lt number gt RPM is less than the lower critical threshold Fan lt number gt RPM is outside of range Check fan Fan operating speed is out of range Remove and reinstall the fan If the issue persists see Getting Help Fan redundancy is lost Fan redundancy is lost Check fans Fan has failed Remove and reinstall failed fans or install additional fans The lt name gt is absent The lt name gt is absent Check hardware The absent device may be necessary for proper operation System functionality may be degraded Reinstall or reconnect the hardware The storage lt name gt cable is not connected or is improperly connected Storage lt name gt cable or interconnect failure Check connection The cable may be necessary for proper operation System functionality may be degraded Check if the cable is presen
22. is set to disabled Processor Settings Screen Menu Item Logical Processor Description Allows you to enable or disable logical processors and display the number of logical processors If the Logical Processor option is set to Enabled the BIOS displays all the logical processors If this option is set to Disabled the BIOS only displays one logical processor per core By default the Logical Processor option is set to Enabled 25 Menu Item QPI Speed Alternate RTID Requestor Transaction ID Setting Virtualization Technology Adjacent Cache Line Prefetch Hardware Prefetcher DCU Streamer Prefetcher DCU IP Prefetcher Execute Disable Logical Processor Idling Number of Cores per Processor Processor 64 bit Support Processor Core Speed Processor Bus Speed Processor 1 Family Model Stepping Brand Level 2 Cache Level 3 Cache 26 Description Allows you to set the QuickPath Interconnect data rate settings By default the OPI Speed option is set to Maximum data rate K NOTE The QPI speed option displays only when both the processors are installed Allows you to allocate more RTIDs to the remote socket increasing cache performance between the sockets or work in normal mode for NUMA By default the Alternate RTID Requestor Transaction ID Setting is set to Disabled Allows you to enable or disable the additional hardware capabilities provided for virtualization By default the Vi
23. it clicks into place Power Interposer Board And Power Distribution Board Removing The Power Interposer Board A CAUTION Many repairs may only be done by a certified service technician You should only perform 1 2 90 troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals CAUTION To prevent damage to the power interposer board PIB you must remove the power supply module s from the system before removing the power interposer board or power distribution board PDB Remove the power supply module s from the back of the chassis 3 If applicable rotate the system feet inward and lay the system on its side on a flat stable surface NOTE For systems installed with the wheel assembly ensure that you lay the system on a sturdy stable surface with the wheel assembly extending off the edge of the surface 4 Open the system 5 Disconnect the power cables from the hard drive backplane and the system board 6 Pull the release pin and detach the PIB from the PDB 7 Slide and lift the PIB up until the grooves on the PIB are free of the pins on the chassi
24. operating temperature specified is for a maximum altitude of 3048 m 10 000 ft e Express Flash is not supported e GPU is not supported e LRDIMM is not supported e 130W 4 Core processor 135 W processors and 150 W processors are not supported e Non redundant power supplies are not supported e Non Dell qualified peripheral cards and or peripheral cards greater than 25 W are not supported NOTE For additional information about environmental measurements for specific system configurations see dell com environmental_datasheets Temperature Maximum Temperature Gradient Operating and Storage Storage Temperature Limits Temperature Continuous Operation Temperature Ranges for altitude less than 950 m or 3117 ft Humidity Percentage Range Relative Humidity Storage Maximum Vibration Operating Storage Maximum Shock 144 20 C h 36 F h 40 C to 65 C 40 F to 149 F 10 C to 35 C 50 F to 95 F with no direct sunlight on the equipment 10 to 80 Relative Humidity with 26 C 78 8 F maximum dew point 5 to 95 RH with 33 C 91 F maximum dew point Atmosphere must be non condensing at all times 0 26 Gyms at 5 Hz to 350 Hz all operation orientations 1 87 Gms at 10 Hz to 500 Hz for 15 min all six sides tested Environmental Operating One shock pulse in the positive z axis of 31 G for 2 6 ms in all operational orientations Storage Six consecutiv
25. or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE For proper seating of the cooling shroud in the system chassis ensure that the cables inside the system are routed along the chassis wall and secured using the cable securing bracket Align the tabs on the cooling shroud with the securing slots on the chassis Lower the cooling shroud into the chassis until firmly seated If applicable install the system cooling fans in the cooling shroud Close the system oP fo h gt Reconnect the system to its electrical outlet and turn the system on including any attached peripherals System Memory Your system supports DDR3 unbuffered ECC DIMMs ECC UDIMMs registered DIMMs RDIMMs and load reduced DIMMs LRDIMMs It supports DDR3 and DDR3L voltage specifications K NOTE MT s indicates DIMM speed in MegaTransfers per second Memory bus operating frequency can be 1600 MT s 1333 MT s 1066 MT s or 800 MT s depending on e DIMM type UDIMM RDIMM or LRDIMM 46 e DIMM configuration number of ranks e maximum frequency of the DIMMs e number of DIMMs populated per channel e DIMM operating voltage e system profile selected for example Performance Optimized Custom or Dense Configuration Optimized e maximum supported DIMM frequency of the proces
26. port By default the Internal USB Port option is set to On Enables or disables the system s internal SD card port By default Internal SD Card Port option is set to On K NOTE This option is displayed only if IDSDM is installed on the system board If set to Mirror mode data is written on both SD cards If any one of the SD card fails data is written to the active SD card Data from this card is copied to the replacement SD card at the next boot By default Internal SD Card Redundancy option is set to Mirror K NOTE This option is displayed only if IDSDM is installed on the system board Allows you to enable or disable the integrated network card 1 By default the Integrated Network Card 1 option is set to Enabled Allows you to enable or disable the OS watchdog timer When this field is enabled the operating system initializes the timer and the OS watchdog timer helps in recovering the operating system By default the OS Watchdog Timer option is set to Disabled Allows you to enable or disable the Embedded Video Controller By default the embedded video controller is Enabled Allows you to enable or disable the BIOS configuration of Single Root 1 0 Virtualization SR IOV devices By default the SR IOV Global Enable option is set to Disabled Allows you to enable or disable available PCle slots on your system The Slot Disablement feature controls the configuration of PCle cards installed in the specified slot A C
27. screen of the System Setup the information is replicated from one SD card to another 76 Removing An Internal Dual SD Module ch zl sp E Po ba CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system Locate the internal dual SD module installed on the IDSDM connector on the system board If applicable remove the SD card s Pull the dual SD module and remove it from the system board Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 2 DS Figure 34 Removing and Installing the Internal Dual SD Module 1 SD card connector 2 internal dual SD card module 3 SDcard Installing An Internal Dual SD Module CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing
28. that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system Locate the IDSDM connector on the system board 71 4 5 6 7 Align the connectors on the system board and the dual SD module Push the dual SD module until it is firmly seated on the system board Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Internal SD Card Removing An Internal SD Card CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system Locate the SD card slot on the internal dual SD module and press inward on the card to release it from the slot and remove the card Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals
29. the chassis until the power supply is fully seated and the release latch snaps into place arm see the system s rack documentation 4 K NOTE If you unlatched the cable management arm re latch it For information about the cable management Connect the safety ground wire 5 Install the DC power connector in the power supply A CAUTION When connecting the power wires secure the wires with the strap to the power supply handle 6 Connect the wires to a DC power source K NOTE When installing hot swapping or hot adding a new power supply allow several seconds for the system to recognize the power supply and determine its status The power supply status indicator turns green to signify that the power supply is functioning properly 89 Removing The Power Supply Blank CAUTION To ensure proper system cooling the power supply blank must be installed in the second power supply bay in a non redundant configuration Remove the power supply blank only if you are installing a second power supply If you are installing a second power supply remove the power supply blank in the bay by pulling outward on the blank Figure 42 Removing and Installing the Power Supply Blank 1 power supply blank Installing The Power Supply Blank K NOTE Install the power supply blank only in the second power supply bay To install the power supply blank align the blank with the power supply bay and insert it into the chassis until
30. the hard drive into the hard drive carrier with the connector end of the hard drive toward the back 2 Align the screw holes on the hard drive with the back set of holes on the hard drive carrier When aligned correctly the back of the hard drive will be flush with the back of the hard drive carrier 3 Attach the screws to secure the hard drive to the hard drive carrier Slim Optical Drive Blank K NOTE The slim optical drive is available only on 32 hard drive systems 58 Removing The Slim Optical Drive Blank eo P AN gt CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product If installed remove the front bezel Open the system From the inside of the system locate the touch point for the slim optical drive blank lock Press the lock and pull the slim optical drive blank out and away from the chassis Close the system H applicable install the front bezel Figure 24 Removing and Installing the Slim Optical Drive Blank 1 slim optical drive blank 2 optical drive blank lock Installing The Slim Optical Drive Blank A CAUTION Many repairs may only be done by a certified se
31. the system upright on a flat stable surface and rotate the system feet outward 13 Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 14 If applicable install the front bezel Cooling Fans There are two cooling fans on the cooling shroud and an optional cooling fan assembly that houses four cooling fans on your system NOTE In the event of a problem with a particular fan the fan number is referenced by the system s management software allowing you to easily identify and replace the proper fan by noting the fan numbers on the cooling fan assembly Removing A Cooling Fan A WARNING Opening or removing the system cover when the system is on may expose you to a risk of electric shock Exercise utmost care while removing or installing cooling fans 63 E gt D gt D 1 2 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION The cooling fans are hot swappable To maintain proper cooling while the system is on replace only one fan at a time CAUTION Do not operate the system with the cover removed for a duration exceeding f
32. AUTION Slot disablement must be used only when the installed peripheral card is preventing booting into the Operating System or causing delays in system startup If the slot is disabled both the Option ROM and UEFI driver are disabled Allows you to enable support for PCle devices that require large amounts of memory By default the option is set to Enabled Serial Communications Screen Menu Item Serial Communication Serial Port Address 28 Description Allows you to select serial communication devices Serial Device 1 and Serial Device 2 in the BIOS BIOS console redirection can also be enabled and the port address used can be specified By default Serial Communication option is set to On without Console Redirection Allows you to set the port address for serial devices By default the Serial Port Address option is set to Serial Device 1 C0M2 Serial Device 2 C0M1 Menu Item External Serial Connector Failsafe Baud Rate Remote Terminal Type Redirection After Boot Description NOTE Only Serial Device 2 can be used for Serial Over LAN SOL To use console redirection by SOL configure the same port address for console redirection and the serial device Allows you to associate the external serial connector to serial device 1 serial device 2 or remote access device By default the External Serial Connector option is set to Serial Device NOTE Only Serial Device 2 can be used for SOL To use console redirec
33. Controller can be started during the boot sequence and can function independently of the operating system K NOTE Certain platform configurations may not support the full set of features provided by the Lifecycle Controller For more information about setting up the Lifecycle Controller configuring hardware and firmware and deploying the operating system see the Lifecycle Controller documentation at dell com support manuals iDRAC Settings Utility The iDRAC Settings utility is an interface to setup and configure the iDRAC parameters using UEFI You can enable or disable various iDRAC parameters using the iDRAC Settings Utility NOTE Accessing some of the features on the iDRAC Settings Utility requires the iDRAC7 Enterprise License upgrade For more information on using iDRAC see the DRAC7 User s Guide under Software Systems Management Dell Remote Access Controllers at dell com support manuals Entering The iDRAC Settings Utility 1 Turn on or restart the managed system Press lt F2 gt during Power on Self test POST In the System Setup Main Menu page click iDRAC Settings The iDRAC Settings screen is displayed 35 Changing The Thermal Settings The iDRAC Settings utility enables you to select and customize the thermal control settings for your system 1 Enter the iDRAC Settings utility 2 Under iDRAC Settings Thermal User Option select between the following options e Default e Maximum Exhaust Te
34. DIMM 1 1333 and 1066 1333 and 1066 Quad rank 2 1333 and 1066 1333 and 1066 Quad rank 3 1066 1066 Quad rank General Memory Module Installation Guidelines This system supports Flexible Memory Configuration enabling the system to be configured and run in any valid chipset architectural configuration The following are the recommended guidelines for best performance 48 UDIMMs RDIMMs and LRDIMMs must not be mixed x4 and x8 DRAM based DIMMs can be mixed For more information see Mode Specific Guidelines A maximum of two UDIMMs can be populated in a channel Up to two quad rank RDIMMs and up to three dual or single rank RDIMMs can be populated per channel When a quad rank RDIMM is populated in the first slot with white release levers the third DIMM slot in the channel with green release levers cannot be populated Up to three LRDIMMs can be populated regardless of rank count Populate DIMM sockets only if a processor is installed For single processor systems sockets A1 to A12 are available For dual processor systems sockets A1 to A12 and sockets B1 to B12 are available Populate all sockets with white release tabs first then black and then green Do not populate the third DIMM socket in a channel with green release tabs if a quad rank RDIMM is populated in the first socket with white release tabs Populate the sockets by highest rank count in the following order first in sockets with white release levers then black and t
35. Dell PowerEdge 1620 Systems Owner s Manual Regulatory Model E17S Series Regulatory Type E17S001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2014 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2014 07 Rev A07 Contents 1 Ab t Eet Front Panel Features And Indicators Tower Mode Front Panel Features And Indicators Rack Mode EEN LCD Panel F atttge E A EEE E E lu TT SETUP Mentee Ae hetten Eechen deeg del ebe View OT TEE Hard Drive Indicator Patterns Back Panel Features And Indicators Vtt Powe rlndicator NEE Other Information You May Nee 2 Using The System Setup And Boot Manager Choosing The System Boot Mode AEN Entering SySt M Seth psccsccacts sedate eege ee Zorte eege deed deg sentesacnweescntantes Responding Lo Error ON Using The System Setup Navigation Keys System Setup Options ccccscsccevesccvccc
36. If the issue persists see Getting Help CPU bus parity error detected CPU bus parity error detected Power cycle system System event log and operating system logs may indicate that the exception is external to the processor 1 Check system and operating system logs for exceptions If no exceptions are found continue Turn off the system and remove input power for one minute Ensure the processor is seated correctly Reapply input power and turn on the system E P ON If the issue persists see Getting Help CPU bus initialization error detected CPU bus initialization error detected Power cycle system System event log and operating system logs may indicate that the exception is external to the processor 1 Check system and operating system logs for exceptions If no exceptions are found continue Turn off the system and remove input power for one minute Ensure the processor is seated correctly Reapply input power and turn on the system oP ta ba If the issue persists see Getting Help CPU lt number gt machine check error detected CPU lt number gt machine check error detected Power cycle system System event log and operating system logs may indicate that the exception is external to the processor 1 Check system and operating system logs for exceptions If no exceptions are found continue Turn off the system and remove input power for one minute Ensure the processor is seated correctly Reapply
37. Installing The Control Panel Tower Mode 116 Removing The Control Panel Rack Mode Installing The Control Panel Rack Mode Removing The Control Panel Board Installing The Control Panel Board LED Module Removing The LCD Module Tower Mode Installing The LCD Module Tower Mode Removing The LCD Module Back Mode Installing The LCD Module Rack Mode VGA Mod l E Removing The VGA Module aaia paa aaa aaa dapa ra a aaa ayas Installing The VGA Module System ET DEE Removing The System Board Installing The System Board 4 Troubleshooting Your System een 127 Safety First For You And Your System 127 Troubleshooting System Startup Failure EEN 127 Troubleshooting External Connections Troubleshooting The Video Subsystem Troubleshooting A USB Deviece NEEN Troubleshooting A Serial 1 0 Deviee EEN Troubleshooting ANIC ege eeh BAC aR aaaea e aaae aaan Troubleshooting A Wet System Troubleshooting A Damaged System Troubleshooting The System Batter Troubleshooting Power Supplies Troubleshooting Cooling Problems Troubleshooting Cooling Fans Troubleshooting System Memor Troubleshooting An Internal USB Key Troubleshooting An SD Card E Troubleshooting An Optical Drive Troubleshooting A Hard Drive Troubleshooting Expansion Cards Troubleshooting ProCe SSOPS ccsssscssssessesscsecsssscsecsesecesssesecsscsecaesacsesoeseesessesseseesaesassasaesaesaesesueseeesseassassasansaeeates 5 Using System Diagnostic
38. Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product If installed remove the front bezel Open the system Remove the cables a Fora 2 5 inch drive flex bay remove the cables from the slim ODD and the backplane b For a 3 5 inch drive flex bay and a Dell PowerEdge Express Flash device flex bay remove the cables from the backplane Press the release latch and pull the flex bay out and away from the chassis Close the system If applicable replace the front bezel 353 354 Figure 19 Removing and Installing a Flex Bay 1 flex bay 2 release latch Installing A Flex Bay CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Align the flex bay with the chassis front Insert the flex bay into the chassis until the tabs click into place 3 Close the s
39. N Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Before upgrading your system download the latest system BIOS version from support dell com and follow the instructions included in the compressed download file to install the update on your system 2 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet When disconnected from the power source press and hold the power button for three seconds to fully drain the system of stored power prior to removing the cover 3 Open the system 4 Remove the cooling shroud WARNING The heat sink and processor are hot to the touch for some time after the system has been powered down Allow the heat sink and processor to cool before handling them A CAUTION Never remove the heat sink from a processor unless you intend to remove the processor The heat sink is necessary to maintain proper thermal conditions 5 Using a 2 Phillips screwdriver loosen the first screw that secures the heat sink to the system board 6 Wait 30 seconds for the heat sink to loosen from the processor and remove the screw diagonally o
40. Power supply redundancy is lost The power supply tries to operate in a degraded state System Performance and power redundancy may be degraded or lost Check input power Reinstall the power supply If the issue persists see Getting Help The power supplies are not redundant Insufficient resources to maintain normal operations PSU redundancy degraded Check PSU cables The current power operational mode is non redundant because of a power supply exception a power supply inventory change or a system power inventory change Check the event log for power supply failures Review system configuration and power consumption The system performance degraded because power capacity has changed The system may power down or operate in a performance degraded state Check the event log for power supply failures Review system configuration and power consumption and upgrade or install power supplies accordingly The system performance degraded because the user defined power capacity has changed The user defined power settings have affected system operation If unintended review system configuration changes and power policy The system halted because system power exceeds capacity System power demand exceeds capacity System halted The system halted because system power exceeds capacity Review system configuration upgrade power supplies or reduce system power consumption Failure detected on Removable Flash Media lt nam
41. SB 2 0 compliant Two optional flash memory card slots with the internal SD module K NOTE One card slot is dedicated for redundancy Integrated Matrox G200 16 MB shared E NOTE When operating in the expanded temperature range system performance may be impacted NOTE When operating in the expanded temperature range ambient temperature warnings may be reported on the LCD and in the System Event Log lt 10 of annual operating hours lt 1 of annual operating hours 5 C to 40 C at 5 to 85 RH with 26 C dew point E NOTE Outside the standard operating temperature 10 C to 35 C the system can operate down to 5 C or up to 40 C for a maximum of 10 of its annual operating hours For temperatures between 35 C and 40 C de rate maximum allowable dry bulb temperature by 1 C per 175 m above 950 m 1 F per 319 ft 5 C to 45 C at 5 to 90 RH with 26 C dew point 143 Expanded Operating Temperature Expanded Operating Temperature Restrictions Environmental K NOTE Outside the standard operating temperature 10 C to 35 C the system can operate down to 5 C or up to 45 C for a maximum of 1 of its annual operating hours For temperatures between 40 C and 45 C de rate maximum allowable dry bulb temperature by 1 C per 125 m above 950 m 1 F per 228 ft e You must have six fans configured on your system e Do not perform a cold startup below 5 C e The
42. T s A1 A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 Removing Memory Modules A an 52 WARNING The memory modules are hot to the touch for some time after the system has been powered down Allow time for the memory modules to cool before handling them Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system Remove the cooling shroud Locate the appropriate memory module socket s CAUTION Handle each memory module only by the card edges making sure not to touch the middle of the memory module or gold contacts Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket 1 2 Figure 18 Removing and Installing a Memory Module 1 memory module 2 memory module socket ejectors 2 3 alignment key 6 7 8 Install the coo
43. The system was reset Check the operating system application hardware and system event log for exception events The watchdog timer powered off the system The operating system or an application failed to communicate within the time out period The system was shut down Check the operating system application hardware and system event log for exception events Error Code ASRO0003 BATO0002 BATO0017 CPU0000 CPU0001 CPU0005 Message Information Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details The watchdog timer power cycled the system The operating system or an application failed to communicate within the time out period The system was power cycled Check the operating system application hardware and system event log for exception events The system board battery has failed The system board battery has failed Check battery The system board battery is either missing or bad See Getting Help The lt name gt battery has failed The lt name gt battery has failed Check battery The lt name gt battery is either missing bad or unable to charge due to thermal issues Check system fans If the problem persists see Getting Help CPU lt numbers has an internal error IERR CPU lt number gt has an int
44. a h cs o x troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE When troubleshooting an expansion card see the documentation for your operating system and the expansion card Run the appropriate diagnostic test For more information see Using System Diagnostics Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system Ensure that each expansion card is firmly seated in its connector Close the system H the problem is not resolved turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system Remove all expansion cards installed in the system Close the system Run the appropriate diagnostic test For more information see Using System Diagnostics If the tests fail see Getting Help For each expansion card you removed in step 8 perform the following steps a Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system Reinstall one of the expansion cards Close the system Run the appropriate diagnostic test For more information see Using System Diagnostics Pee If a problem is still indicated
45. able from PCle SSD backplane to PCle extender card PCle C cable from PCle SSD backplane to PCle extender card PCle B cable from PCle SSD backplane to PCle extender card PCle D cable from PCle SSD backplane to PCle extender card PCle SSD backplane power cable x8 backplane power cable x8 backplane signal cable Oy et E OY ode AES ee O 101 102 Figure peg gt Th e e SAS B cable on 3 5 inch backplane SAS A cable on 3 5 inch backplane backplane power cable backplane power connector PCle SSD backplane signal cable PCle D cable on PCle SSD backplane PCle C cable on PCle SSD backplane a MUA R 52 Removing and Installing a 3 5 Inch x12 SAS SATA Backplane power connector 2 power cable SAS B cable 4 release pin SAS A cable 6 signal cable backplane Figure 53 Cabling 3 5 Inch x12 SAS SATA Backplane power connector on backplane SAS B connector on backplane SAS B connector on PERC SAS A connector on PERC power connector on PDB signal connector on system board SAS A connector on backplane signal connector on backplane E et Sh Sede nec wes 103 A S Md Figure 54 Removing and Installing 2 5 Inch x16 SAS SATA Backplane 1 3 5 7 104 backplane 2 signal cable release pin 4 power cable power connector 6 SAS A cable SAS B cable Figure 55 Cabling 2 5 Inch x16 SAS SATA Backplane Sb Gl OO C SAS B connector on PERC power connector on PDB SAS A connec
46. acing The System Battery A A go P Go ba WARNING There is a danger of a new battery exploding if it is incorrectly installed Replace the battery only with the same or equivalent type recommended by the manufacturer See your safety information for additional information CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Lay the system on its side Open the system Remove the cooling shroud Locate the battery socket For more information see System Board Connectors A CAUTION To avoid damage to the battery connector you must firmly support the connector while installing or removing a battery To remove the battery support the battery connector by pressing down firmly on the positive side of the connector 2 A Figure 44 Removing and Installing the System Battery 1 positive side of battery connector 2 system battery 93 Lift the battery out of the securing tabs at the negative side of the connector To install a new system battery s
47. ails Action Message LCD Message Details Action Message Cycle input power update component drivers if device is removable reinstall the device A bus fatal error was detected on a component at bus lt bus gt device lt device gt function lt func gt Bus fatal error on bus lt bus gt device lt device gt function lt func gt Power cycle system System performance may be degraded or system may fail to operate Cycle input power update component drivers if device is removable reinstall the device A bus time out was detected on a component at slot lt number gt System performance may be degraded or system may fail to operate Cycle input power update component drivers if device is removable reinstall the device A PCI parity error was detected on a component at slot lt number PCI parity error on slot number Re seat PCI card System performance may be degraded or system may fail to operate Cycle input power update component drivers if device is removable reinstall the device A bus fatal error was detected on a component at slot lt number gt Bus fatal error on slot lt number gt Re seat PCI card System performance may be degraded or system may fail to operate Cycle input power update component drivers if device is removable reinstall the device Fault detected on drive lt number gt Fault detected on drive lt number gt Check drive The controller detected a failure on the
48. amage the connectors Remove the control panel cable LCD cable and the control panel USB cable from the system board Slide the control panel out of the chassis 10 Disconnect the cables from the control panel i435 555 Figure 63 Removing and Installing the Control Panel Tower Mode 1 Control panel 2 screw 115 Installing The Control Panel Tower Mode A CAUTION Many repairs may only be done by a certified service technician You should only perform O SJ e e P AON gt o troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Connect the control panel cable the LCD cable and the control panel USB cable to the control panel module Align and insert the control panel into the control panel slot in the chassis Secure the control panel to the chassis using the screw Connect the control panel cable the LCD cable and the control panel USB cable to the system board Install the system top cover See Installing The System Top Cover H applicable replace the cooling fan assembly Install the system left side cover See Installing The System Left Side Cover Close the system Reconnect the system to its electrical outlet and turn the system on including any attached p
49. and Optimizer modes support Memory Sparing Memory Mirroring Memory Mirroring offers the strongest DIMM reliability mode compared to all other modes providing improved uncorrectable multi bit failure protection In a mirrored configuration the total available system memory is one half of the total installed physical memory Half of the installed memory is used to mirror the active DIMMs In the event of an uncorrectable error the system will switch over to the mirrored copy This ensures SDDC and multi bit protection Memory installation guidelines 49 e Memory modules must be identical in size speed and technology e DIMMs installed in memory sockets with white release tabs must be identical and similar rule applies for sockets with black and green release tabs This ensures that identical DIMMs are installed in matched pairs for example A1 with A2 A3 with A4 A5 with A6 and so on Sample Memory Configuration Table The following tables show sample memory configurations for one and two processor configurations that follow the appropriate memory guidelines stated in this section E NOTE 16 GB quad rank RDIMMs are not supported K NOTE 1R 2R and 4R in the following tables indicate single dual and quad rank DIMMs respectively Table 1 Memory Configurations Single Processor System Capacity DIMM Size in Number of in GB DIMMs 2 24 48 96 128 384 50 GB 2 16 16 32 1 DIMM
50. and insert the memory module in the socket NOTE The memory module socket has an alignment key that allows you to install the memory module in the socket in only one way Press down on the memory module with your thumbs until the socket levers latch into a locked position When the memory module is properly seated in the socket the levers on the memory module socket align with the levers on the other sockets that have memory modules installed Repeat step 6 through step 9 of this procedure to install the remaining memory modules Replace the cooling shroud Close the system Place the system upright and on its feet on a flat stable surface Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Press lt F2 gt to enter the System Setup and check the System Memory setting on the main System Setup screen The system should have already changed the value to reflect the newly installed memory If the value is incorrect one or more of the memory modules may not be installed properly Repeat step 4 through step 8 of this procedure checking to ensure that the memory modules are firmly seated in their sockets Run the system memory test in the system diagnostics Flex Bays Your system s flex bay supports one of the following configurations e Sixteen 2 5 inch hard drives e Four Dell PowerEdge Express Flash devices 53 Four 3 5 inch hard drives Removing A Flex Bay 2 CAUTION
51. ani ere aeea aaeeea aa aoa reaa araea Saanaa ida td i A 37 Removing The Front BOZO aa a a sash a E Aa A A A ERRE 38 System Feet Tower Mode Removing The System Feet Installing The System Feet AEN 39 Wheel Assembly Optional Tower Mode 39 Installing The Wheel Assemblhy EEN 39 Removirig The Wheel ASSOMDIV ii cc ccetsessecstiesdateelecvedssesbaageitehd aeea raaa aan anaa danke atechedhccanatdlbeubedees 40 Opening And Closing The System 41 Opening The System E ARESE E E E E EA E APA dated ete EAT O AA OAE Inside The E EE Bezel Blat K Au tier ees acht Ale ee ie AE EE ee ad AE EE EEN Removing The Bezel Blank A4 installing The Bezel BAT Ka T a a e T ea ar a ra aa a araa Ae E e a Eaa a etae 44 COOLING SHOU BEE 45 Removing The Cooling Shroud ANEN 45 Installing The Cooling SHOU mareh Sucseveis ae ara aaa aa aa aaa aaa aa aa aaa iaa danena aiani 46 Zeien lo a E EE EA A E E E E AE 46 General Memory Module Installation DGutdeltmes AE 48 Mode Specitic G id lin Sisner a eraa aaraa aeaa aa aaaea a Eaa a ea Aaaa aa Eaa EAEE E Raa Eana 49 Sample Memory Configuration Table 50 Removing Memory Modules ENEE 52 Installing Memory Modules Bley Ba ae Gebei t e tee eelere dE Removing A Foy Ra eaa aa a a aA a aaa wate EE deen a aa AE Aa EARE iTek Installing Ai Flex B bee eege a EE EEd aia eas IRAN Removing A 2 5 Inch Hard Drive Blank 55 Installing A 2 5 Inch Hard Drive Blank 55 Removing A 3 5 Inch Hard Drive Blank 56 Instal
52. arm if it interferes with power supply A CAUTION The system requires one power supply for normal operation On power redundant systems remove and K removal For information about the cable management arm see the system s rack documentation 1 Disconnect the power wires from the power source and the connector from the power supply you intend to remove 2 Disconnect the safety ground wire 88 Press the release latch and slide the power supply out of the chassis 2 A Es U Figure 41 Removing and Installing a DC Power Supply 1 connector 2 power supply 3 power supply status indicator 4 release latch 5 power supply handle Installing A DC Power Supply A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product 1 Verify that both the power supplies are the same type and have the same maximum output power K NOTE The maximum output power shown in Watts is listed on the power supply label 2 If applicable remove the power supply blank 3 Slide the new power supply into
53. cctecscacscveecscvveieuencdverseccecvedsucesedceccedcedsesdveseciubcredced saucsesseveevsed coeseevvdveavuediaadtardvees System Setup Main Screen System BIOS Screen System Information Screen Memory Settings Sept aset eege Ee dee reiege Processor Settings Sereen deer ENEE CEA STAGE SE ESE eege ugeet D Sekt Geet ee Eh e Boot Settings SCre Nvieccccseccvccsvcssicvesescvcveceuscreccecseacssuedevesvervecteucsdseucvevdevsevtet vdeceuvdeveavectearsdtsddiduveavsevedisctscsteuses Integrated Deltgen aaa eaae aariaa Serial Communications Screen System Profile Settings Screen Syst m Sec rity Sere EE IECH ER E System And Setup Password Features Assigning A System And Or Setup Password ENEE Deleting Or Changing An Existing System And Or Setup Password 32 Using Your System Password To Secure Your System Operating With A Setup Password Enabled NEEN Entering the VERL Boot Manag Gre eet git See ses adele ee GEES dee EE ee Using The Boot Manager Navigation Keys Boot Manager SCreenc ccciccececscscccssecveccessevscecsavenseeveesvcvscuscevenvcevseredtscsceudestcarcctctvacsvandcvedevcbciederdduedseavecvedtedcretves 34 UERL RBootMlentt ee Eh eene Eegen EE tied ald deemed babes 35 Embedded System Management 35 IDRAG Settings UE 35 Entering The iDRAC Settings Ulm 35 REIBEL EE 36 3 Installing System Components Een 37 dou EE Ke 37 Front B zel Optional eege are a aaia aan ana ENEE EE elena 37 installing The Front Bezel mioni ina
54. d drive slots 0 through 11 Up to eight 3 5 inch internal hot swappable SAS SATA SATA SSD or Nearline SAS hard drives and four Dell PowerEdge Express Flash devices PCle SSDs Up to sixteen 2 5 inch internal hot swappable SAS SATA SATA SSD or Nearline SAS hard drives hard drive slots 0 through 7 and 8 through 15 Up to sixteen 2 5 inch internal hot swappable SAS SATA hard drives and four SATA SSDs Up to sixteen 2 5 inch internal hot swappable SAS SATA or SATA SSD hard drives plus four PCle SSDs hard drive slots 0 through 3 0 through 7 and 8 through 15 Up to thirty two 2 5 inch internal hot swappable SAS SATA SATA SSD or Nearline SAS hard drives hard drive slots 0 through 7 8 through 15 16 through 23 and 24 through 31 Up to thirty two 2 5 inch internal hot swappable SAS SATA SATA SSD or Nearline SAS hard drives hard drive slots 0 through 7 8 through 15 0 through 7 and 8 through 15 One optional SATA DVD ROM drive or DVD RW drive E NOTE DVD devices are data only Connectors Back NIC Serial USB Video Front USB Video External vFlash memory card Internal USB Internal Dual SD Module Video Video type Video memory Expanded Operating Temperature Two 10 100 1000 Mbps 9 pin DTE 16550 compatible Six Hi Speed USB Host 15 pin VGA Two Hi Speed USB Host 15 pin VGA NOTE The front VGA port is available only with the rack configuration One vFlash memory card slot One 4 pin U
55. d in the Set home submenu of the Setup menu 15 Option Temperature Description Displays the temperature of the system in Celsius or Fahrenheit The display format can be configured in the Set home submenu of the Setup menu Hard Drive Indicator Patterns Figure 5 Hard Drive Indicators 1 hard drive activity indicator green 2 hard drive status indicator green and amber NOTE If the hard drive is in Advanced Host Controller Interface AHCI mode the status indicator on the right side does not function and remains off Drive Status Indicator Pattern RAID Only Blinks green two times per second Off Blinks green amber and off Blinks amber four times per second Blinks green slowly Steady green Blinks green three seconds amber three seconds and off six seconds Condition Identifying drive or preparing for removal Drive ready for insertion or removal NOTE The drive status indicator remains off until all hard drives are initialized after the system is turned on Drives are not ready for insertion or removal during this time Predicted drive failure Drive failed Drive rebuilding Drive online Rebuild aborted Back Panel Features And Indicators paanong BDADD0000 WWII BDODDS000 DBDBD0D00 BODDDBD0D HOaaD000D Skills Skkbklelsieiel n 4 si Figure 6 Back Panel Features and Indicators Item Indicator Button or Icon Connector 1 PCle expansion card slots 4
56. directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product ch Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals 2 Open the system 3 Remove the left side cover See Removing The System Left Side Cover 4 Remove the top cover See Removing The System Top Cover 5 Remove the control panel assembly 6 Disconnect the LCD cable 7 Remove the screw securing the LCD module to the control panel 8 Remove the LCD module out of the control panel assembly 3 Figure 67 Removing and Installing the LCD Module in the Tower Mode 1 LCD module 2 screw 3 LCD cable Installing The LCD Module Tower Mode A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Align and insert the LCD module with the LCD module slot on the control panel 2 Secure the LCD module into the control panel using the screw 120 Sp Em a em om P Za Connect the LCD cable the control pane
57. disk and has taken the disk offline Remove and re seat the failed disk If the issue persists see Getting Help Drive lt number gt is removed from disk drive bay lt bay gt 155 Error Code PST0128 PST0129 PSU0001 PSU0002 PSU0003 156 Message Information LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Action Message LCD Message Details Action Message LCD Message Details Action Drive lt number gt removed from disk drive bay lt bay gt Check drive The controller detected that the drive was removed Verify drive installation Re seat the failed drive If the issue persists see Getting Help No memory is detected No memory is detected Inspect memory devices System BIOS was unable to detect memory in the system Re seat the memory modules If the issue persists see Getting Help Memory is detected but is not configurable Memory is detected but is not configurable Check memory devices System BIOS detected memory but was unable to configure the memory for system operation Compare system memory installation to supported system memory configurations Power supply lt number failed PSU lt number failed Check PSU Remove and reinstall the power supply If the issue persists see Getting Help A predictive failure detected on power supply lt number gt Predictive failure o
58. e NOTE If you are not replacing the LCD module install an LCD module blank The procedure for installing an LCD module blank is similar to installing an LCD module Figure 68 Removing and Installing the LCD Module in the Rack Mode 1 screw 2 LCD cable 3 LCD module Installing The LCD Module Rack Mode CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Route the LCD cable through the cable securing bracket and through the inside wall of the chassis next to the LCD module slot If applicable remove the LCD module blank Insert the LCD module into the LCD module slot Connect the LCD cable to the LCD module Replace the screw Connect the LCD cable to the system board Replace the system left side cover See Installing The System Left Side Cover Close the system pon em mm P oa ba Reinstall the system in a rack gt Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 11 If applicable install the front bezel VGA Module The VGA module is available only in the rack mode configuration of your system 122
59. e LCD backlight is off when the system is in standby mode and can be turned on by pressing either the Select Left or Right button on the LCD panel e The LCD backlight remains off if LCD messaging is turned off through the iDRAC utility the LCD panel or other tools 2 Figure 4 LCD Panel Features Item Button 1 Left 2 Select 3 Right Description Moves the cursor back in one step increments Selects the menu item highlighted by the cursor Moves the cursor forward in one step increments During message scrolling e Press once to increase scrolling speed e Press again to stop Item Button Description Home Screen e Press again to return to default scrolling speed e Press again to repeat the cycle The Home screen displays user configurable information about the system This screen is displayed during normal system operation when there are no status messages or errors When the system is in standby mode the LCD backlight turns off after five minutes of inactivity if there are no error messages Press one of the three navigation buttons Select Left or Right to view the Home screen To navigate to the Home screen from another menu continue to select the up arrow t until the Home icon 4 is displayed and then select the Home icon From the Home screen press the Select button to enter the main menu Setup Menu E NOTE When you select an option in the Setup menu you must confirm the option before
60. e bezel key rotate the keylock to the unlocked position Press down on the release latch at the top of the bezel Rotate the top end of the bezel away from the system Sr Ze we P gt Unhook the bezel tabs from the slots on the front of the chassis System Feet Tower Mode The system feet provide stability to the system in the tower mode Removing The System Feet 1 Rotate the system feet inward 2 Lay the system on its side on a flat stable surface 38 3 Remove the screws securing the system feet to the base of the tower Figure 11 Removing and Installing the System Feet 1 base of the tower 2 system feet 4 3 screws 4 Installing The System Feet 1 Lay the system on its side on a flat stable surface 2 Secure the system feet to the base of the tower using the screws 3 Place the system upright on a flat stable surface and turn the system feet outward Wheel Assembly Optional Tower Mode The wheel assembly provides mobility to the system in the tower mode The wheel assembly consists of the following e Wheel assembly units front and back e Two screws for the wheel assembly units Installing The Wheel Assembly 1 If applicable rotate the system feet inward 2 Lay the system on its side on a sturdy stable surface with the base of the system extending off the edge of the surface 39 H applicable remove the system feet Align the two retention hooks on the back wheel assembly unit with t
61. e gt Removable Flash Media lt name gt failed Check SD Card 159 Error Code RFM1014 RFM1201 RFM2001 RFM2002 RFM2004 RFM2006 160 Message Information Details Action Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message Details Action Message LCD Message Details Action Message Details Action An error was reported during a SD card read or write Reseat the flash media If the problem persists see Getting Help Removable Flash Media lt name gt is write protected Removable Flash Media lt name gt is write protected Check SD Card The card is write protected by the physical latch on the SD card A write protected card cannot be used If unintended remove the media and disable write protection Internal Dual SD Module redundancy is lost Internal Dual SD Module redundancy is lost Check SD Card Either one or both the SD cards are not functioning properly See Getting Help Internal Dual SD Module lt name gt is absent Internal Dual SD Module lt name gt is absent Check SD Card The SD card module is not detected or not installed If unintended reinstall the SD module Internal Dual SD Module lt name gt is offline The SD card module is installed but may be improperly installed or configured incorrectly Reinstall the SD module Failure detected on Internal Dual SD Module
62. e hard drive slot CAUTION To maintain proper system cooling all empty hard drive slots must have hard drive blanks installed 4 Inserta hard drive blank in the empty hard drive slot 56 Figure 22 Removing and Installing a Hot Swap Hard Drive L 3 release button 2 hard drive hard drive carrier handle Installing A Hot Swap Hard Drive gt gt DD oP On gt CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION Use only hard drives that have been tested and approved for use with the hard drive backplane CAUTION Combining SAS and SATA hard drives in the same RAID volume is not supported CAUTION When installing a hard drive ensure that the adjacent drives are fully installed Inserting a hard drive carrier and attempting to lock its handle next to a partially installed carrier can damage the partially installed carrier s shield spring and make it unusable CAUTION To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system CAUTION When a replacement hot swappable hard drive i
63. e messages a particular system component is identified by name lt name gt component number lt number gt or location bay 147 Error Code AMP0302 AMP0303 ASR0000 ASR0001 ASR0002 148 Message Information Message Details Action Message LCD Message Details Action Message Details Action Message Details Action Message Details Action The system board lt name gt current is greater than the upper warning threshold System board lt name gt current is outside of the optimum range Review system power policy Check system logs for power related failures Review system configuration changes Oo If the issue persists see Getting Help The system board lt name gt current is greater than the upper critical threshold System board lt name gt current is outside of range System board lt name gt current is outside of the optimum range Review system power policy Check system logs for power related failures Review system configuration changes A 0O M gt If the issue persists see Getting Help The watchdog timer expired The operating system or an application failed to communicate within the time out period Check the operating system application hardware and system event log for exception events The watchdog timer reset the system The operating system or an application failed to communicate within the time out period
64. e service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product If installed remove the front bezel Turn off the system including any attached peripherals and disconnect the system from the electrical outlet Open the system CAUTION To prevent damage to the drives and backplane you must remove the hard drives from the system before removing the backplane A CAUTION You must note the number of each hard drive and temporarily label them before removal so that you can replace them in the same locations Remove the cooling shroud H applicable remove the cooling fan assembly Remove all hard drives Disconnect the SAS SATA SSD data signal and power cable s from the backplane 8 Pull out on the release pin or the release tab and pull the backplane upward and out from the system 4 NOTE For a Dell PowerEdge Express Flash PCle SSD backplane press down on the release tab to unlock the hard drive backplane and release it from the hard drive bay Figure 45 Removing and Installing The PCle SSD Hard Drive Backplane 1 hard drive connector 2 PCle SSD hard drive backplane 3 release tab 4 PCle cable 5 power cable 6 signal cable 95 96 Ss SS SE MWU Figure 46 Removing and Installing a 3 5 Inch x8 SAS SATA Backplane 1 backplane power connector 2 backplane power cable 3 release
65. e standard graphics browser only lt Esc gt Moves to the previous page till you view the main screen Pressing lt Esc gt in the main screen displays a message that prompts you to save any unsaved changes and restarts the system lt F1 gt Displays the System Setup help file NOTE For most of the options any changes that you make are recorded but do not take effect until you restart the system 23 System Setup Options System Setup Main Screen K NOTE Press lt Alt gt lt F gt to reset the BIOS or UEFI settings to their default settings Menu Item System BIOS iDRAC Settings Device Settings Description This option is used to view and configure BIOS settings This option is used to view and configure iDRAC settings This option is used to view and configure device settings System BIOS Screen E NOTE The options for System Setup change based on the system configuration K NOTE System Setup defaults are listed under their respective options in the following sections where applicable Menu Item System Information Memory Settings Processor Settings SATA Settings Boot Settings Integrated Devices Serial Communication System Profile Settings System Security Miscellaneous Settings Description Displays information about the system such as the system model name BIOS version Service Tag and so on Displays information and options related to installed memory Displays informatio
66. e system displays a message and prompts you to re enter your password You have three attempts to enter the correct password After the third unsuccessful attempt the system displays an error message that the system has halted and must be powered down Even after you shut down and restart the system the error message is displayed until the correct password is entered NOTE You can use the Password Status option in conjunction with the System Password and Setup Password options to protect your system from unauthorized changes Operating With A Setup Password Enabled If Setup Password is Enabled enter the correct setup password before modifying most of the System Setup options If you do not enter the correct password in three attempts the system displays the message Invalid Password Number of unsuccessful password attempts lt x gt System Halted Must power down Even after you shut down and restart the system the error message is displayed until the correct password is entered The following options are exceptions e f System Password is not Enabled and is not locked through the Password Status option you can assign a system password e You cannot disable or change an existing system password NOTE You can use the Password Status option in conjunction with the Setup Password option to protect the system password from unauthorized changes 33 Entering The UEFI Boot Manager NOTE Operating systems must be 64 bit UEFl compat
67. ee the documentation that accompanied the drive If you are installing a SAS tape drive you must have an internal tape adapter installed See Installing An Expansion Card If installed remove the front bezel Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals 4 If applicable rotate the system feet inward and lay the system on it side on a flat and stable surface NOTE For systems installed with the wheel assembly ensure that you lay the system on a sturdy stable surface with the wheel assembly extending off the edge of the surface Open the system H applicable remove the old drive or the drive blank Align the drive with the drive bay Slide the drive into the slot until the latch snaps into place Sp Sp SJ S sn Connect the power and data cable to the back of the drive 10 Connect the power and data cables to the backplane and the system board The system board connectors are ODD1 TBU and ODD2 TBU The system can connect up to two optical drives or one optical drive with one SATA tape backup unit and one SAS tape backup unit using Dell OpenManage IT Assistant NOTE For systems configured with software RAID and installed with PowerVault RD1000 connect the PowerVault RD1000 data cable to ODD1 TBU SATA_E port and the optical drive data cable to ODD2 TBU SATA_F port on the system board respectively 11 Close the system 12 If applicable place
68. ely executed shock pulses in the positive and negative x y and z axes one pulse on each side of the system of 71 G for up to 2 ms Maximum Altitude Operating 3048 m 10 000 ft Storage 12 000 m 39 370 ft Operating Altitude De rating Up to 35 C 95 F Maximum temperature is reduced by 1 C 300 m 1 F 547 ft above 950 m 3 117 ft 35 C to 40 C 95 F to 104 F Maximum temperature is reduced by 1 C 175 m 1 F 319 ft above 950 m 3 117 ft 40 C to 45 C 104 F to 113 F Maximum temperature is reduced by 1 C 125 m 1 F 228 ft above 950 m 3 117 ft Particulate Contamination E NOTE This section defines the limits to help avoid IT equipment damage and or failure from particulates and gaseous contamination If it is determined that levels of particulates or gaseous pollution are beyond the limits specified below and are the reason for the damage and or failures to your equipment it may be necessary for you to re mediate the environmental conditions that are causing the damage and or failures Re mediation of environmental conditions will be the responsibility of the customer Air Filtration Data center air filtration as defined by ISO Class 8 per We d E K NOTE Applies to data center environments only SO cl witha Soe uppareontidence limit Air filtration requirements do not apply to IT NOTE Air entering the data center must have equipment designed to be used outside a data MERV11 or MERV13 fi
69. em Turn on the system and attached peripherals If the system does not start properly see Getting Help If the system starts properly shut down the system and reinstall all of the expansion cards that you removed Run the appropriate diagnostic test For more information see Using System Diagnostics If the tests fail see Getting Help Troubleshooting A Damaged System CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system Ensure that the following components are properly installed e Cooling shroud e Expansion card risers if present e Expansion cards e Power supply s e Cooling fan assembly if present e Cooling fans e Processor s and heat sink s e Memory modules e Hard drive carriers e Hard drive backplane Ensure that all cables are properly connected Close the system Run the appropriate diagnostic test For more information see Using System Diagnostics 129 If the tests fail see Getting Help Troubleshooting The System Battery A CAUTION Many r
70. emory Testing Memory Operating Mode Node Interleaving Serial Debug Output Description Displays the amount of memory installed in the system Displays the type of memory installed in the system Displays the system memory speed Displays the system memory voltage Displays the amount of video memory Specifies whether system memory tests are run during system boot Options are Enabled and Disabled By default the System Memory Testing option is set to Disabled Specifies the memory operating mode The options available depending on the memory configuration of your system are Optimizer Mode Advanced ECC Mode Mirror Mode Spare Mode Spare with Advanced ECC Mode and Dell Fault Resilient Mode By default the Memory Operating Mode option is set to Optimizer Mode E NOTE The Memory Operating Mode can have different defaults and available options based on the memory configuration K NOTE The Dell Fault Resilient Mode establishes an area of memory that is fault resilient This mode can be used by an operating system that supports the feature to load critical applications or enables the operating system kernel to maximize system availability If this field is Enabled memory interleaving is supported if a symmetric memory configuration is installed If Disabled the system supports Non Uniform Memory architecture NUMA asymmetric memory configurations By default Node Interleaving option is set to Disabled By default it
71. epairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE If the system is turned off for long periods of time for weeks or months the NVRAM may lose its system configuration information This situation is caused by a defective battery Re enter the time and date in the System Setup Turn off the system and disconnect it from the electrical outlet for at least one hour Reconnect the system to the electrical outlet and turn on the system PONZ Enter the System Setup If the date and time are not correct in the System Setup check the SEL for system battery messages If the problem is not resolved see Getting Help NOTE Some software may cause the system time to speed up or slow down If the system seems to operate normally except for the time kept in the System Setup the problem may be caused by software rather than by a defective battery Troubleshooting Power Supplies CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and suppo
72. erify that Password Status is Unlocked Select System Password enter your system password and press lt Enter gt or lt Tab gt Use the following guidelines to assign the system password e A password can have up to 32 characters e The password can contain the numbers 0 through 9 e Only lower case letters are valid upper case letters are not allowed e Only the following special characters are allowed space ILL D 0 A message prompts you to re enter the system password Re enter the system password that you entered earlier and click OK Select Setup Password enter your system password and press lt Enter gt or lt Tab gt A message prompts you to re enter the setup password Re enter the setup password that you entered earlier and click OK Press lt Esc gt to return to the System BIOS screen Press lt Esc gt again and a message prompts you to save the changes E NOTE Password protection does not take effect until the system reboots Deleting Or Changing An Existing System And Or Setup Password Ensure that the Password jumper is set to enabled and the Password Status is Unlocked before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked 32 To delete or change the existing System and or Setup password 1 To enter System Setup press lt F2 gt immediately
73. eripherals H applicable install the front bezel Removing The Control Panel Rack Mode A CAUTION Many repairs may only be done by a certified service technician You should only perform 116 troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product If installed remove the front bezel Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system Remove the screw securing the control panel to the chassis A CAUTION Do not use excessive force when removing the control panel as it can damage the connectors Disconnect all the cables from the system board to the control panel module Slide the control panel module slightly out of the chassis Pull up the corner edges of the control panel to disengage the tabs from the slots on the control panel module 8 Rotate the left edge of the control panel away from the chassis to release it from the chassis Figure 64 Removing and Installing the Control Panel Module Rack Mode 1 control panel module 2 screw Figure 65 Removing and Installing the Control Panel From the Control Panel Module Rack Mode 1 control panel 2 control panel cable 117 3 co
74. ernal error IERR System Event Log and Operating System Logs may indicate that the exception is external to the processor Review System Event Log and Operating System Logs If the issue persists see Getting Help CPU lt number gt has a thermal trip over temperature event CPU lt number gt has a thermal trip Check CPU heat sink The processor temperature increased beyond the operational range Review the logs for fan failures If no fan failures are detected check inlet temperature if available and reinstall processor heat sink If the problem persists see Getting Help CPU lt number gt configuration is unsupported CPU lt number gt configuration is unsupported Check CPU or BIOS revision System is unable to boot or may run in a degraded state 149 Error Code CPU0010 CPU0023 CPU0204 CPU0700 CPU0701 150 Message Information Action Message Details Action Message LCD Message Action Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Action Review the technical specifications for supported processor types CPU lt number gt is throttled The CPU is throttled due to thermal or power conditions Review system logs for power or thermal exceptions CPU lt number gt is absent CPU lt number is absent Check CPU Verify processor installation If present re seat the processor CPU lt number gt lt
75. f TPM keys may affect booting to the operating system Allows you to clear all the contents of the TPM By default the TPM Clear option is set to No Allows you enable or disable Intel Trusted Execution Technology To enable Intel TXT Virtualization Technology must be enabled and TPM Security must be Enabled with Pre boot measurements By default the Intel TXT option is set to Off Menu Item BIOS Update Control Power Button NMI Button AC Power Recovery AC Power Recovery Delay User Defined Delay 60s to 240s Description Allows you to update the BIOS using either DOS or UEFI shell based flash utilities For environments that do not require local BIOS updates it is recommended to set this field to Disabled By default the BIOS Update Control option is set to Unlocked K NOTE BIOS updates using Dell Update Package are not affected by this option Allows you to enable or disable the power button on the front of the system By default the Power Button option is set to Enabled Allows you to enable or disable the NMI button on the front of the system By default the NMI Button option is set to Disabled Allows you to set how the system reacts after AC power is restored to the system By default the AC Power Recovery option is set to Last Allows you to set how the system supports staggering of power up after AC power is restored to the system By default the AC Power Recovery Delay option is set to Immediate Al
76. h hard Up to twelve 3 5 inch hot drive systems swappable hard drives Item Indicator Button or Connector 4 LCD panel 5 LCD menu buttons 6 vFlash media card slot 7 Power on indicator power button 8 NMI button 9 System identification button Icon D OC Description Up to four Dell PowerEdge Express Flash devices PCle SSDs 2 5 inch hard Up to thirty two 2 5 inch hot drive systems swappable hard drives Up to four PCle SSDs K NOTE In systems supporting S110 Software RAID configuration hard drive slots 4 through 7 do not support any hard drives and are installed with hard drive blanks Displays system ID status information and system error messages The LCD lights blue during normal system operation The LCD lights amber when the system needs attention and the LCD panel displays an error code followed by descriptive text K NOTE If the system is connected to a power source and an error is detected the LCD lights amber regardless of whether the system is turned on or off Allows you to navigate the control panel LCD menu Allows you to insert a vFlash media card The power on indicator lights when the system power is on The power button controls the power supply output to the system K NOTE On ACPI compliant operating systems turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off Used
77. he protocols are bound See the NIC s documentation Enter the System Setup and confirm that the NIC ports are enabled on the Integrated Devices screen Ensure that the NICs hubs and switches on the network are all set to the same data transmission speed and duplex See the documentation for each network device 7 Ensure that all network cables are of the proper type and do not exceed the maximum length If all troubleshooting fails see Getting Help Troubleshooting A Wet System A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Turn off the system and attached peripherals and disconnect the system from the electrical outlet 2 Open the system 128 zl Sp ol ZS e go Disassemble components from the system e Hard drives e Hard drive backplane e USB memory key e Cooling shroud e Expansion card risers if present e Expansion cards e Power supply s e Cooling fan assembly if present e Cooling fans e Processor s and heat sink s e Memory modules Let the system dry thoroughly for at least 24 hours Reinstall the components you removed in step 3 Close the syst
78. he system for damage 3 Ifthe issue persists see Getting Help An over voltage fault detected on power supply lt number gt Over voltage fault on PSU number Check PSU Check input power or reinstall the power supply If the issue persists see Getting Help An over current fault detected on power supply lt number gt An over current fault detected on PSU lt number gt Check PSU This failure may be the result of an electrical issue with cables or subsystem components in the system 1 Remove and reinstall the power supply 2 Check cables and subsystem components in the system for damage 3 Ifthe issue persists see Getting Help Fan failure detected on power supply lt number gt Fan failure detected on PSU lt number gt Check PSU Check for fan blockage If the problem persists see Getting Help A power supply wattage mismatch is detected power supply lt number is rated for lt va ue gt watts PSU wattage mismatch PSU lt number gt lt value gt watts Power supplies should be of the same input type and power rating Install matched power supplies and review this manual for proper configuration Error Code PSU1201 PSU1204 PWR1004 PWR1005 PWR1006 RFM1008 Message Information Message Details Action Message LCD Message Details Action Message Details Action Message Details Action Message LCD Message Details Action Message LCD Message
79. he two slots on the base of the chassis and insert the hooks into the slots Offset the back wheel assembly slightly to the back of the system and secure the unit in place using a single screw Align the two retention hooks on the front wheel assembly with the two slots on the base of the chassis and insert the hooks into the slots Offset the front wheel assembly slightly to the front and secure the unit in place using a screw Place the system upright on a sturdy stable surface Removing The Wheel Assembly 1 40 Lay the system on a sturdy stable surface with the wheel assembly extending off the edge of the surface Remove the screw securing the front wheel assembly unit to the base of the chassis Offset the front wheel assembly unit slightly to the back of the system to release the retention hooks and pull out the front wheel assembly unit Remove the screw securing the back wheel assembly unit to the base of the chassis Offset the back wheel assembly unit slightly to the front of the system to release the retention hooks and pull out the back wheel assembly unit If you are not replacing the wheel assembly install the system feet 7 Place the system on a sturdy stable surface and if applicable rotate the system feet outward Figure 12 Removing and Installing the Wheel Assembly 1 slots on base of the tower 4 2 wheel assembly unit 2 3 screws 2 Opening And Closing The System A WARNING Whenever yo
80. hed peripherals Sp Sal OS P If applicable install the front bezel System Top Cover Use the following procedure when removing and installing the e control panel in the tower mode e LCD module e VGA module Removing The System Top Cover AN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE It is recommended that you always use a static mat and static strap while working on components in the interior of the system 1 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system Remove the system left side cover For more information see Removing System Left Side Cover Remove the screws that secure the top cover to the chassis 112 5 Slide the cover slightly toward the front of the system and lift it away from the system 1 system top cover 2 screws 6 Installing The System Top Cover NOTE It is recommended that you always use a static mat and static strap while working on components in the interior of the system 1 Slightly offset the top cover toward the front of the system
81. hen green For example if you want to mix quad rank and dual rank DIMMs populate quad rank DIMMs in the sockets with white release tabs and dual rank DIMMs in the sockets with black release tabs In a dual processor configuration the memory configuration for each processor should be identical For example if you populate socket A1 for processor 1 then populate socket B1 for processor 2 and so on e Memory modules of different sizes can be mixed provided that other memory population rules are followed for example 2 GB and 4 GB memory modules can be mixed e Populate four DIMMs per processor one DIMM per channel at a time to maximize performance e f memory modules with different speeds are installed they will operate at the speed of the slowest installed memory module s or slower depending on system DIMM configuration Mode Specific Guidelines Four memory channels are allocated to each processor The allowable configurations depend on the memory mode selected NOTE x4 and x8 DRAM based DIMMs can be mixed providing support for RAS features However all guidelines for specific RAS features must be followed x4 DRAM based DIMMs retain Single Device Data Correction SDDC in memory optimized independent channel mode x8 DRAM based DIMMs require Advanced ECC mode to gain SDDC The following sections provide additional slot population guidelines for each mode Advanced ECC Lockstep Advanced ECC mode extends SDDC from x4 DRAM ba
82. herals and disconnect the system from the electrical outlet and peripherals Open the system Remove the control panel Remove the screws securing the control panel board to the control panel d Lift the control panel board away from the control panel g Ki 4 J Le d f a d Figure 66 Removing and Installing the Control Panel Board 1 control panel board 2 screws 3 Installing The Control Panel Board ea Pwo ba CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Align the control panel board with the control panel A CAUTION Take care not to damage the mylar covering the ID switch Tighten the three screws to secure the control panel board to the control panel Install the control panel Close the system Reconnect the system and peripherals to their power sources and turn them on If applicable install the front bezel LCD Module 119 Removing The LCD Module Tower Mode A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as
83. hts blue during normal system operation The LCD lights amber when the system needs attention and the LCD panel displays an error code followed by descriptive text K NOTE If the system is connected to a power source and an error is detected the LCD lights amber regardless of whether the system is turned on or off 9 10 USB connectors 2 ot Allows you to connect USB devices to the system The ports are USB 2 0 compliant 11 Hard drives 3 5 inch hard Up to twelve 3 5 inch hot drive systems swappable hard drives Up to four Dell PowerEdge Express Flash devices PCle SSDs 2 5 inch hard Up to thirty two 2 5 inch hot drive systems swappable hard drives 11 Item Indicator Button or Icon Description Connector Up to four PCle SSDs K NOTE In systems supporting S110 Software RAID configuration hard drive slots 4 through 7 do not support any hard drives and are installed with hard drive blanks Front Panel Features And Indicators Rack Mode Figure 3 Front Panel Features and Indicators 2 5 Inch Hard Drive Chassis K NOTE If your system is a rack it comes preconfigured with the rack ears and does not have the system feet Item Indicator Button or Icon Description Connector 1 11 USB connectors 2 os Allows you to connect USB devices to the system The ports are USB 2 0 compliant 2 Optical drive optional One optional SATA DVD ROM drive or DVD RW drive 3 Hard crve bay 3 5 inc
84. ible for example Microsoft Windows Server 2008 x64 version to be installed from the UEFI boot mode DOS and 32 bit operating systems can only be installed from the BIOS boot mode The Boot Manager enables you to e Add delete and arrange boot options e Access System Setup and BIOS level boot options without restarting To enter the Boot Manager 1 Turn on or restart your system 2 Press lt F11 gt after you see the following message lt F11 gt UEFI Boot Manager If your operating system begins to load before you press lt F11 gt allow the system to finish booting and then restart your system and try again Using The Boot Manager Navigation Keys Key Description Up arrow Moves to the previous field Down arrow Moves to the next field lt Enter gt Allows you to type in a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable lt Tab gt Moves to the next focus area K NOTE For the standard graphics browser only lt Esc gt Moves to the previous page till you view the main screen Pressing lt Esc gt in the main screen exits the Boot Manager and proceeds with system boot lt F1 gt Displays the System Setup help file NOTE For most of the options any changes that you make are recorded but do not take effect until you restart the system Boot Manager Screen Menu Item Description Continue Normal The system attempts t
85. included with your processor kit and apply all of the thermal grease in the applicator to the center of the topside of the new processor b Place the heat sink onto the processor c Tighten the four screws to secure the heat sink to the system board NOTE Do not over tighten the heat sink retention screws when installing the heat sink To prevent over tightening tighten the retention screw until resistance is felt and stop once the screw is seated The screw tension should be no more than 6 in lb 6 9 kg cm Install the cooling shroud Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Press lt F2 gt to enter the System Setup and check that the processor information matches the new system configuration Run the system diagnostics to verify that the new processor operates correctly Power Supplies Your system supports either Two 495 W 750 W or 1100 W AC power supply modules or Two 1100 W DC power supply modules 83 K NOTE Titanium power supply is nominally rated for 200 VAC to 240 VAC input only When two identical power supplies are installed the power supply configuration is redundant 1 1 In redundant mode power is supplied to the system equally from both power supplies to maximize efficiency When only one power supply is installed the power supply configuration is non redundant 1 0 Power is supplied to the system only by the sing
86. into place 3 If applicable install the front bezel 55 Removing A 3 5 Inch Hard Drive Blank A CAUTION To maintain proper system cooling all empty hard drive slots must have drive blanks installed 1 If installed remove the front bezel 2 Grasp the front of the hard drive blank press the release button and slide the blank out until it is free of the hard drive slot Figure 21 Removing and Installing a 3 5 Inch Hard Drive Blank 1 hard drive blank 2 release button Installing A 3 5 Inch Hard Drive Blank 1 If installed remove the front bezel 2 Insert the hard drive blank into the hard drive slot until the release button clicks into place 3 If applicable install the front bezel Removing A Hot Swap Hard Drive CAUTION To prevent data loss ensure that your operating system supports hot swap drive installation See the documentation supplied with your operating system 1 From the management software prepare the hard drive for removal Wait until the indicators on the hard drive carrier signal that the hard drive can be removed safely For more information see the documentation for the storage controller If the hard drive is online the green activity fault indicator flashes as the drive is turned off When the hard drive indicators are off the hard drive is ready for removal Press the release button to open the hard drive carrier release handle Slide the hard drive carrier out until it is free of th
87. ion or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product If installed remove the front bezel Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals NOTE For systems installed with the wheel assembly ensure that you lay the system on a sturdy stable surface with the wheel assembly extending off the edge of the surface Open the system Disconnect the power and data cable from the back of the drive Note the routing of the power and data cable inside the chassis as you remove them from the system board and the drive You must route these cables properly when you replace them to prevent them from being pinched or crimped To remove the drive push the release latch in the direction of the arrow indicated in the figure Slide the drive out of the system until it is free of the drive bay K NOTE If the drive is being permanently removed install a blank in the slot K NOTE Filler brackets must be installed over empty optical drive or tape drive slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system Close the system H applicable install the front bezel H applicable place the system upright
88. ion and four single width GPU cards on a dual processor configuration do not support H710 H710P and H810 A system with Express Flash configuration supports a maximum of two GPU cards The GPU cards must be installed Only onthe x16 PCle Generation 2 interfaces available on slots 2 4 5 and 7 On systems that support one 5 25 inch removable media storage devices On systems with six fan configuration On systems that have the 1100 W power supply K NOTE When you have more than two GPU cards on your system you will need two 1100 W PSUs installed on your system Removing An Expansion Card A CAUTION Many repairs may only be done by a certified service technician You should only perform zl z Se Sa P 72 troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Lay the system on its side Open the system Remove the PCle card holder If applicable disconnect the data cables for the PERC card or and the power cables from the GPU card Open the PCle card latch Grasp the card by its edge pull the card up to remove it from the card co
89. ive minutes NOTE The procedure for removing an individual fan from the cooling fan assembly and the cooling shroud is identical Open the system Press the fan release tab and lift the cooling fan out of the cooling fan assembly Figure 27 Removing and Installing a Cooling Fan From the Cooling Fan Assembly 1 2 cooling fans 2 cooling fan assembly Installing A Cooling Fan 64 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product E NOTE The procedure for installing an individual cooling fan into the cooling shroud is similar NOTE The procedure for installing an individual fan in the cooling fan assembly and the cooling shroud is identical 1 Align the plug at the base of the cooling fan with the connector on the system board 2 Slide the cooling fan into the securing slots until the tabs lock into place 3 Close the system Removing The Cooling Fan Assembly Optional CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online o
90. l cable and the control panel USB cable Install the control panel assembly Install the system top cover See Installing The System Top Cover Install the system left side cover See Installing The System Left Side Cover Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals H applicable install the front bezel Removing The LCD Module Rack Mode A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product If installed remove the front bezel Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Remove the system from the rack Remove the system left side cover See Removing The System Left Side Cover K NOTE The LCD module is located on the left side panel Remove the screw securing the module to the chassis from the left side of the chassis A CAUTION Do not use excessive force when removing the LCD module as it can damage the connectors Pull the LCD module turning it at an angle to release it from the side panel 121 7 Remove the LCD cabl
91. le If applicable internal USB key memory modules expansion cards If applicable cooling fan assembly cooling shroud PCle card holder ee epp oD 125 ES li en sn 126 Reconnect all cables to the system board See the cable routing diagrams in this document Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Import your new or existing iDRAC Enterprise license For more information see DRAC7 User s Guide at support dell com manuals Troubleshooting Your System Safety First For You And Your System A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Troubleshooting System Startup Failure If you boot the system to the BIOS boot mode after installing an operating system from the UEFI Boot Manager the system hangs The reverse is also true You must boot to the same boot mode in which you installed the operating system For all other startup issues note the system messages that appear on the screen Troubleshooting External Connections Ensure that all external cables are securely attached to the exter
92. le power supply K NOTE If two power supplies are used they must be of the same type and have the same maximum output power Hot Spare Feature Your system supports the Hot Spare feature that significantly reduces the power overhead associated with power supply redundancy When the Hot Spare feature is enabled a redundant power supply is switched to a sleep state The active power supply supports 100 of the load thus operating at higher efficiency The redundant power supply in the sleep state monitors output voltage of the active power supply If the output voltage of the active power supply drops the redundant power supply in the sleep state returns to an active output state The active power supply can also activate a sleeping power supply if having both power supplies active is more efficient than having the redundant power supply in a sleep state The power supply defaults are to wake both power supplies if the load on the active power supply is greater than 50 and to sleep the redundant power supply if the load falls below 20 You can configure the Hot Spare feature using the iDRAC settings For more information on iDRAC settings see the IDRAC7 User s Guide at support dell com manuals Removing An AC Power Supply A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telepho
93. le until the hooks snap into place 123 3 4 5 6 Install the control panel Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals H applicable remove the front bezel System Board Removing The System Board CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION If you are using the Trusted Program Module TPM with an encryption key you may be prompted to 124 create a recovery key during program or system setup Be sure to create and safely store this recovery key If you replace this system board you must supply the recovery key when you restart your system or program before you can access the encrypted data on your hard drives Turn off the system including any attached peripherals and disconnect the system from the electrical outlet Open the system Remove the following a cooling shroud cooling fan assembly if applicable PCle card holder memory modules all expansion cards CO 3D WARNING The heat sink and processor are hot to the touch for some time after the system has been powered
94. lease lever 2 pin 1 corner of processor 3 processor 4 open firstsocket release lever 5 socket 6 guide 7 slot 8 golden triangle Installing A Processor A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE If you are installing a single processor it must be installed in socket CPU1 1 82 Before upgrading your system download the latest system BIOS version from support dell com and follow the instructions included in the compressed download file to install the update on your system K NOTE You can update the system BIOS using the Lifecycle Controller Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals When disconnected from the power source press and hold the power button for three seconds to fully drain the system of stored power prior to removing the cover zl Sp Si ZS 11 Open the system Remove the cooling shroud Locate the processor socket H applicable remove the socket protective cap vg Position your thumb firmly over the socket release lever near the unlock first icon
95. ling A 3 5 Inch Hard Drive Blank 56 Removing A Hot Swap Hard Drive 56 Installing A Hot Swap Hard Drive 57 Removing A Hard Drive From A Hard Drive Carriere 58 Installing A Hard Drive Into A Hard Drive Carter 58 Slim Optical Drive Blatnks sssievcasiesclisevpecstaccavassadasessessueeedvassadsticks ss acd vets E E A E E A 58 Removing The Slim Optical Drive Blank 59 Installing The Slim Optical Drive Blank Optical Drives And Tape Drives ENEE Removing The Optical Drive Or Tape Drive Installing The Optical Drive Or Tape Drive COOlING GIE Removing A Cooling Farniscciss aa Ea a Seeerei Installing A Cooling LE Removing The Cooling Fan Assembly Optional Installing The Cooling Fan Assembly Optional Internal USB Memory Key Opponall NEE Replacing The Internal USB Key NITRIERT Removing The PCle Card Holder AEN Installing The PCle Card Holder misiunii iaiaaeaia diii adia iiaiai a ia GPU Card Holder Opponalt NEE Removing The GPU Card Holder Installing The GPU Card Nold t 280 ae aeara laa aaa aee ian ial aaa tema aeaaea ear akaniita DAIT Tao E EE Seege EE E E E Expansion Card Installation Guidelines NEEN GPU Card Installation Guidelnes ENEE Removing An Expansion Card AEN Installing An Expansion Card de Removing A GPU Gard eege ergeet geet a a a a a A T AAE Installing A GPUCard EE SD VElaSW Card be sick sees EE seed EA ee eeh ere eh Seet Replacing An SD vFlash Card AEN 76 Internal Dual SD Module eieiei Zeg VE e
96. ling The System Left Side Cover 3 NOTE It is recommended that you always use a static mat and static strap while working on components in the interior of the system Replace the system top cover See Installing The System Top Cover Slightly offset the left side cover toward the top of the system so that the tabs on the side cover align with the slots on the bottom of the chassis Secure the left side cover onto the chassis using the screws Control Panel 114 Removing The Control Panel Tower Mode A CAUTION Many repairs may only be done by a certified service technician You should only perform N zl Sp St gt oO 8 9 troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product If installed remove the front bezel Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system Remove the left side cover See Removing The Left Side Cover Remove the top cover See Removing The System Top Cover Remove the screw securing the control panel to the chassis If applicable remove the cooling fan assembly A CAUTION Do not use excessive force when removing the control panel cables as it can d
97. ling shroud Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Installing Memory Modules A A pen Sp om P fa ba 16 WARNING The memory modules are hot to the touch for some time after the system has been powered down Allow time for the memory modules to cool before handling them Handle the memory modules by the card edges and avoid touching the components or metallic contacts on the memory module CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Lay the system on its side Open the system Remove the cooling shroud Locate the memory module sockets Press down and out on the ejectors on each end of the socket until the memory module pops out of the socket A CAUTION Handle each memory module only by the card edges making sure not to touch the middle of the memory module or gold contacts Align the memory module s edge connector with the alignment key of the memory module socket
98. lly move the cover away from the system Figure 13 Opening and Closing the System 1 system 2 system side cover 3 cover release latch 4 latch release lock Closing The System En P S h gt 42 Place the bottom edge of the cover opposite from the cover release latch into the slots in the system chassis Lower the cover into the chassis Press the latch end of the cover into the chassis until the latch locks into place Turn the cover latch release lock clockwise to the locked position Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Inside The System A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE Components that are hot swappable are marked orange and touch points on the components are marked blue Figure 14 Inside the System 1 3 5 7 9 cooling fan assembly optional cooling shroud heat sinks 2 system feet 4 hard drive backplane Oe Ze Fa PCle card holder cooling fans 2 PCle card holder DIMMs 24 43 Bezel Blank Removing The Bezel Blank CAUTION Many repairs ma
99. lows you to set the User Defined Delay when the User Defined option for AC Power Recovery Delay is selected Miscellaneous Settings Menu Item System Time System Date Asset Tag Keyboard NumLock Report Keyboard Errors F1 F2 Prompt on Error In System Characterization Description Allows you to set the time on the system Allows you to set the date on the system Displays the asset tag and allows you to modify it for security and tracking purposes Allows you to set whether the system boots with the NumLock enabled or disabled By default the Keyboard NumLock is set to On K NOTE This field does not apply to 84 key keyboards Allows you to set whether keyboard related error messages are reported during system boot By default the Report Keyboard Errors field is set to Report Allows you to enable or disable the F1 F2 prompt on error By default F1 F2 Prompt on Error is set to Enabled This field enables or disables In System Characterization By default In System Characterization is set to Enabled System And Setup Password Features You can create a system password and a setup password to secure your system To enable creation of the system and setup password the password jumper must be set to enabled For more information on the password jumper settings see System Board Jumper Settings System password This is the password that you must enter before you can boot your system 31 Setup password This is
100. lt name gt Internal Dual SD Module lt name gt failed Check SD Card The SD card module is installed but improperly configured or failed to initialize Reinstall the SD module and remove and reinstall SD cards Internal Dual SD Module lt name gt is write protected The module is write protected Changes may not be written to the media If unintended remove the media and disable write protection Error Code SEC0031 SEC0033 SEL0006 SEL0008 SEL0012 SEL1204 Message Information Message LCD Message Details Action Message LCD Message Details Action Message Details Action Message Details Action Message Details Action Message LCD Message Details The chassis is open while the power is on Intrusion detected Check chassis cover The chassis is open System performance may be degraded and security may be compromised Close the chassis Check system logs The chassis is open while the power is off Intrusion detected Check chassis cover The chassis was opened while the power was off System security may have been compromised Close the chassis and verify hardware inventory Check system logs All event logging is disabled This message is displayed when all event logging has been disabled by the user If unintended re enable logging Log is full When the event log is full additional events are not written to the log Older events may be overw
101. ltration center in environments such as an office or factory floor Conductive Dust Air must be free of conductive dust zinc whiskers or other conductive particles E NOTE Applies to data center and non data center p environments Corrosive Dust e Air must be free of corrosive dust K NOTE Applies to data center and non data center Residual dust present in the air musthavea environments deliquescent point less than 60 relative humidity Gaseous Contamination K NOTE Maximum corrosive contaminant levels measured at lt 50 relative humidity Copper Coupon Corrosion Rate lt 300 month per Class G1 as defined by ANSI ISA71 04 1985 145 Environmental Silver Coupon Corrosion Rate lt 200 A month as defined by AHSRAE TC9 9 146 System Messages LCD Messages K NOTE Applicable only if your system has an LCD display The LCD messages consist of brief text messages that refer to events recorded in the System Event Log SEL For information on the SEL and configuring system management settings see the systems management software documentation NOTE If your system fails to boot press the System ID button for at least 5 seconds until an error code is displayed on the LCD Record the code then see System Error Messages Viewing LCD Messages If a system error occurs the LCD screen will turn amber Press the Select button to view the list of errors or status messages Use the Left and Right butt
102. mage the connectors Disconnect the cables from the GPU card Open the two PCle card latches Grasp the card by its edge pull the card up to remove it from the card connector and out of the system Replace the filler bracket if you are not adding another card Close the two PCI card latches Replace the PCle card holder Close the system Place the system upright 13 Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 1 2 Figure 32 Removing and Installing the GPU Card GPU card SLI data connector GPU card power connector GPU card power connector x16 connector PCle card latches 2 e EE Ce TS a Installing A GPU Card CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE Ensure that the GPU card is installed in the x16 slot 1 an a a P ta P Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Lay the system on its side Open the system Remove the PCle card holder Open the two PCle card latches Remove the filler brackets
103. mmunicate with PSU number Re seat PSU The power supply may operate however power supply monitoring is degraded System performance may be degraded Remove and reinstall the power supply If the issue persists see Getting Help The temperature for power supply lt number gt is in a warning range System performance may be degraded Check the system operating environment including airflow and inlet temperature Check system logs for temperature and thermal component failures The temperature for power supply lt number gt is outside of the allowable range PSU lt number gt temperature outside of range Check PSU System performance may be degraded Check the system operating environment including airflow and inlet temperature Check system logs for temperature and thermal component failures 157 Error Code PSU0034 PSU0035 PSU0036 PSU0037 PSU0076 158 Message Information Message LCD Message Details Action Message LCD Message Action Message LCD Message Details Action Message LCD Message Action Message LCD Message Details Action An under voltage fault detected on power supply lt number gt An under voltage fault detected on PSU lt number gt Check power source This failure may be the result of an electrical issue with cables or subsystem components in the system 1 Remove and reinstall the power supply 2 Check cables and subsystem components in t
104. move the cooling shroud Press the release tab and pull the GPU card holder out and away from the chassis Replace the cooling shroud Close the system If applicable place the system upright on a flat stable surface and rotate the system feet outward 69 9 If applicable reconnect the system to its electrical outlet and turn the system on including any attached peripherals 1 1 release tab 2 GPU card holder 3 guide pin Installing The GPU Card Holder A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals 2 If applicable rotate the system feet inward and lay the system on its side on a flat stable surface NOTE For systems installed with the wheel assembly ensure that you lay the system on a sturdy stable surface with the wheel assembly extending off the edge of the surface Open the system Align the GPU card holder with the slots on the chassis and the guide pin and push it down until seated Close the system If applicable place the system
105. mperature e Fan Speed Offset K NOTE When the User Option is set to the default Auto setting the user option cannot be modified Set the Maximum Air Exhaust Temperature or the Fan Speed Offset fields Click Back Finish Yes 36 Installing System Components Recommended Tools You may need the following items to perform the procedures in this section e Key to the system keylock e 2 Phillips screwdriver e 710 and T15 Torx screwdrivers e Wrist grounding strap connected to ground Following tools are required for assembling cables for a DC power supply unit PSU when available e AMP 90871 1 hand crimping tool or equivalent e Wire stripper pliers capable of removing insulation from size 10 AWG solid or stranded insulated copper wire K NOTE Use alpha wire part number 3080 or equivalent 65 30 stranding Front Bezel Optional Installing The Front Bezel 1 Locate the keys on the inside of the front bezel 2 Remove the bezel key from the inside of the front bezel 3 Insert the bezel tabs into the bezel tab slots in the chassis 4 Press the top end of the bezel into the chassis until the bezel locks into place 5 Insert the bezel key in the keylock 37 6 Keeping the keylock pressed with the bezel key rotate the keylock to the locked position Figure 10 Installing and Removing the Front Bezel Removing The Front Bezel Insert the bezel key in the keylock Keeping the keylock pressed with th
106. n Optical Drive CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Try using a different CD or DVD Enter the System Setup and ensure that the integrated SATA controller and the drive s SATA port are enabled Run the appropriate diagnostic test Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system Remove the front bezel Ensure that the interface cable is securely connected to the optical drive and to the controller Ensure that a power cable is properly connected to the drive Sp em d e e PAN gt Close the system If the problem is not resolved see Getting Help Troubleshooting A Hard Drive CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product ZA CAUTION This troubleshooting proced
107. n PSU lt number gt Check PSU System performance and power redundancy may be degraded or lost Remove and reinstall the power supply at the next service window If the issue persists see Getting Help The power input for power supply lt number gt is lost Power input for PSU lt number gt is lost Check PSU cables The power supply is installed correctly but an input source is not connected or is not functional Verify the input source is attached to the power supply Verify the input power is within the operating requirements for the power supply Error Code PSU0006 PSU0016 PSU0031 PSU0032 PSU0033 Message Information Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message Details Action Message LCD Message Details Action Power supply lt number gt type mismatch Power supply lt number gt is incorrectly configured Check PSU Power supplies should be of the same input type and power rating Install matched power supplies and review proper configuration in this manual Power supply lt number is absent PSU lt number gt is absent Check PSU The power supply has been removed or has failed 1 Remove and reinstall the power supply 2 Check cables and subsystem components in the system for damage 3 Ifthe issue persists see Getting Help Cannot communicate with power supply lt number Cannot co
108. n and options related to the processor such as speed cache size and so on Displays options to enable or disable the integrated SATA controller and ports Displays options to specify the boot mode BIOS or UEFI Enables you to modify UEFI and BIOS boot settings Displays options to enable or disable integrated device controllers and ports and to specify related features and options Displays options to enable or disable the serial ports and specify related features and options Displays options to change the processor power management settings memory frequency and so on Displays options to configure the system security settings like system password setup password TPM security and so on It also enables or disables support for local BIOS update the power and NMI buttons on the system Displays options to change the system date time and so on System Information Screen Menu Item System Model Name 24 Description Displays the system model name Menu Item System BIOS Version System Service Tag System Manufacturer System Manufacturer Contact Information Description Displays the BIOS version installed on the system Displays the system Service Tag Displays the name of system manufacturer Displays the contact information of the system manufacturer Memory Settings Screen Menu Item System Memory Size System Memory Type System Memory Speed System Memory Voltage Video Memory System M
109. nal connectors on your system before troubleshooting any external devices Troubleshooting The Video Subsystem 1 Check the system and power connections to the monitor 2 Check the video interface cabling from the system to the monitor 3 Run he appropriate diagnostic test If the tests run successfully the problem is not related to video hardware If the tests fail see Getting Help Troubleshooting A USB Device Use the following steps to troubleshoot a USB keyboard mouse For other USB devices go to step 7 1 Disconnect the keyboard and mouse cables from the system briefly and reconnect them 2 Connect the keyboard mouse to the USB port s on the opposite side of the system If the problem is resolved restart the system enter the System Setup and check if the non functioning USB ports are enabled Replace the keyboard mouse with another working keyboard mouse 5 Ifthe problem is resolved replace the faulty keyboard mouse 6 Ifthe problem is not resolved proceed to the next step to begin troubleshooting the other USB devices attached to the system 127 Power down all attached USB devices and disconnect them from the system Restart the system and if your keyboard is functioning enter the System Setup Verify that all USB ports are enabled on the Integrated Devices screen in the System Setup options If your keyboard is not functioning you can also use remote access If the system is not accessible reset the
110. name gt voltage is outside of range CPU lt number gt lt name gt voltage is outside of range Re seat CPU Voltages outside the allowable range may damage electrical components or may cause the system to shutdown 1 Turn off the system and remove input power for one minute 2 Ensure the processor is seated correctly 3 Reapply input power and turn on the system 4 If the issue persists see Getting Help CPU lt number gt initialization error detected CPU lt number gt initialization error detected Power cycle system System BIOS was unable to initialize the processor 1 Turn off the system and remove input power for one minute 2 Ensure the processor is seated correctly 3 Reapply input power and turn on the system 4 If the issue persists see Getting Help CPU lt number gt protocol error detected CPU lt number gt protocol error detected Power cycle system System event log and operating system logs may indicate that the exception is external to the processor 1 Check system and operating system logs for exceptions If no exceptions are found continue Error Code CPU0702 CPU0703 CPU0704 Message Information Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Action Turn off the system and remove input power for one minute Ensure the processor is seated correctly Reapply input power and turn on the system Pn P IN
111. nds of the DC power wires exposing approximately 13 mm 0 5 inch of copper wire A WARNING Reversing polarity when connecting DC power wires can permanently damage the power supply or the system 2 Insert the copper ends into the mating connectors and tighten the captive screws at the top of the mating connector using a 2 Phillips screwdriver A WARNING To protect the power supply from electrostatic discharge the captive screws must be covered with the rubber cap before inserting the mating connector into the power supply 3 Rotate the rubber cap clockwise to fix it over the captive screws 87 4 Insert the mating connector into the power supply Figure 40 Assembling the DC Input Power Wires 1 DC power socket 2 rubber cap 3 captive screws 2 4 DC power connector 5 wire 48V 6 wire RTN 7 grounding wire Removing A DC Power Supply A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product replace only one power supply at a time in a system that is powered on NOTE You may have to unlatch and lift the optional cable management
112. ne service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION The system requires one power supply for normal operation On power redundant systems remove and replace only one power supply at a time in a system that is powered on 84 NOTE You may have to unlatch and lift the optional cable management arm if it interferes with power supply removal For information about the cable management arm see the system s rack documentation 1 cables from the strap 2 Disconnect the power cable from the power source and the power supply you intend to remove and remove the Press the release latch and slide the power supply out of the chassis Figure 38 Removing and Installing an AC Power Supply 1 connector 2 power supply 3 release latch 4 power supply handle Installing An AC Power Supply A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Verify that both the power supplies are the same type and have the same maximum output power K NOTE The maximum outp
113. ng slot on the chassis Insert the bezel blank into the empty slot on the chassis until the metal tab on the bezel blank clicks into place Close the system H applicable install the front bezel Cooling Shroud Removing The Cooling Shroud oP ODN CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION Never operate your system with the cooling shroud removed The system may get overheated quickly resulting in shutdown of the system and loss of data Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Lay the system on its side Open the system If required remove the two system fans Pressing on the tab hold the touch points at the centre of the cooling shroud 45 6 Lift the shroud away from the system Figure 16 Removing and Installing the Cooling Shroud 1 cooling shroud 2 tab Installing The Cooling Shroud A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation
114. nnector and continue to pull the card up and out of the card guides Close the PCle card latch Replace the PCle card holder Close the system Place the system upright Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Figure 31 Removing and Installing the Expansion Card 1 PCle card latch 2 PCle card connector 2 PCle card Installing An Expansion Card snoop wo CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Unpack the expansion card and prepare it for installation For instructions see the documentation accompanying the card Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system Remove the PCle card holder If applicable remove any cables from the PCle card Open the PCle card latch adjacent to the slot you want to install the PCle card If you are installing a new card remove the filler bracket K NOTE Keep this bracket in case you need to remove the expansion card Filler brackets must be installed over empty expan
115. ntrol panel USB cable Installing The Control Panel Rack Mode A CAUTION Many repairs may only be done by a certified service technician You should only perform zi SS Px Sa P cc troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Connect the control panel cable and the control panel USB cable to the control panel module Slide the control panel into the chassis Secure the control panel to the chassis using the screw Connect the control panel cable and the control panel USB cable to the system board Close the system Reconnect the system to its electrical outlet and turn the system on including any attached peripherals H applicable install the front bezel Removing The Control Panel Board A CAUTION Many repairs may only be done by a certified service technician You should only perform 118 troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product If installed remove the front bezel Turn off the system including any attached perip
116. o NOTE Warning messages are generated by either the application or the operating system For more information see the documentation that accompanied the operating system or application Diagnostic Messages The system diagnostic utilities may issue messages if you run diagnostic tests on your system See Using System Diagnostics chapter for more information about system diagnostics Alert Messages Systems management software generates alert messages for your system Alert messages include information status warning and failure messages for drive temperature fan and power conditions For more information see the systems management software documentation 163 Getting Help Contacting Dell NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit dell com support 2 Select your support category 3 Verify your country or region in the Choose a Country Region drop down menu at the top of page 4 Select the appropriate service or support link based on your need 164
117. o boot to devices starting with the first item in the boot order If the boot Boot attempt fails the system continues with the next item in the boot order until the boot is successful or no more boot options are found BIOS Boot Menu Displays the list of available BIOS boot options marked with asterisks Select the boot option you wish to use and press lt Enter gt 34 Menu Item Description UEFI Boot Menu Displays the list of available UEFI boot options marked with asterisks Select the boot option you wish to use and press lt Enter gt The UEFI Boot Menu enables you to Add Boot Option Delete Boot Option or Boot From File Driver Health Menu Displays a list of the drivers installed on the system and their health status Launch System Setup Enables you to access the System Setup System Utilities Enables you to access the BIOS Update File Explorer run the Dell Diagnostics program and reboot the system UEFI Boot Menu Menu Item Description Select UEFI Boot Displays the list of available UEFI boot options marked with asterisks select the boot option Option you wish to use and press lt Enter gt Add Boot Option Adds a new boot option Delete Boot Option Deletes an existing boot option Boot From File Sets a one time boot option not included in the boot option list Embedded System Management The Dell Lifecycle Controller provides advanced embedded systems management throughout the server s lifecycle The Lifecycle
118. ocation gt Power cycle system Memory sparing is no longer available Re seat the memory modules If the issue persists see Getting Help Correctable memory error logging disabled for a memory device at location lt ocation gt SBE log disabled on lt ocation gt Re seat memory Errors are being corrected but no longer logged Review system logs for memory exceptions Reinstall memory at location lt ocation A bus time out was detected on a component at bus bus device lt device gt function lt func gt System performance may be degraded The device has failed to respond to a transaction Cycle input power update component drivers if device is removable reinstall the device An UO channel check error was detected 1 0 channel check error detected Power cycle system Cycle input power update component drivers if device is removable reinstall the device A PCI parity error was detected on a component at bus lt bus gt device lt device gt function lt func gt PCI parity error on bus lt bus gt device lt device gt function lt func gt Power cycle system System performance may be degraded PCI device may fail to operate or system may fail to operate Error Code PC11320 PCI1342 PCI1348 PCI1360 PDR0001 PDR1016 Message Information Action Message LCD Message Details Action Message Details Action Message LCD Message Details Action Message LCD Message Det
119. on a flat stable surface and rotate the system feet outward 10 Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Figure 25 Removing and Installing the Optical Drive or Tape Drive 1 optical drive tape drive 2 optical drive tape drive drive blank 3 release latch NOTE The figure below shows the cabling diagram for an optical drive tape drive with an x16 backplane All backplanes x8 x12 and x16 have an ODD connector 61 Figure 26 Cabling Optical Drive and Tape Drive 1 SR d A8 Sg 62 internal tape adapter ODD2 TBU connector on system board power connector on x16 backplane optical drive 2 power connector optical drive 1 power connector 10 mini SAS SATA connector on internal tape adapter ODD1 TBU connector on system board SAS tape drive data power connector optical drive 2 data connector optical drive 1 data connector Installing The Optical Drive Or Tape Drive A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Unpack and prepare the drive for installation For instructions s
120. onnector 7 System board release pin PIB signal connector Internal USB connector System fan connector PIB signal connector Chassis intrusion switch connector Memory module sockets Backplane signal connector 2 System fan connector Power connector Dell PowerEdge Express Flash PCle SSD signal connector backplane signal connector 1 System fan connector LCD panel connector Memory module sockets Control panel interface connector System fan connector Front panel USB connector SW RAID connector System battery connector Internal dual SD module connector Optical drive SATA connector SATA connector 139 Disabling A Forgotten Password The system s software security features include a system password and a setup password The password jumper enables these password features or disables them and clears any password s currently in use A CAUTION Many repairs may only be done by a certified service technician You should only perform PUND 140 troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from the electrical outlet Open the system Move the jumper on the system board jumper from pins 2
121. ons to highlight an error number and press the Select button to view the error Removing LCD Messages For faults associated with sensors such as temperature voltage fans and so on the LCD message is automatically removed when that sensor returns to a normal state For other faults you must take action to remove the message from the display e Clear the SEL You can perform this task remotely but you will lose the event history for the system e Power cycle Turn off the system and disconnect it from the electrical outlet wait approximately 10 seconds reconnect the power cable and restart the system System Error Messages System messages appear on the monitor to notify you of a possible problem with the system These messages refer to events recorded in the System Event Log SEL For information on the SEL and configuring system management settings see the systems management software documentation Some messages are also displayed in an abbreviated form on the system s LCD if the system includes that feature K NOTE The LCD error messages listed here are displayed in the simple format See Setup Menu to select the format in which the messages are displayed K NOTE If you receive a system message not listed here check the documentation of the application that was running when the message was displayed or the operating system s documentation for an explanation of the message and recommended action K NOTE In som
122. or installed in the system Displays the family model and stepping of the processor as defined by Intel Displays the brand name reported by the processor Displays the total L2 cache Displays the total L3 cache Menu Item Number of Cores Description Displays the number of cores per processor SATA Settings Screen Menu Item Description Embedded SATA Allows the embedded SATA to be set to Off ATA AHCI or RAID modes By default the PortE Port F Embedded SATA option is set to AHCI Auto enables BIOS support for the device attached to SATA port E Off disables BIOS support for the device By default Port E is set to Auto Auto enables BIOS support for the device attached to SATA port F Off disables BIOS support for the device By default Port F is set to Auto Boot Settings Screen Menu Item Boot Mode Boot Sequence Retry BIOS Boot Settings UEFI Boot Settings One Time Boot Description Allows you to set the boot mode of the system a CAUTION Switching the boot mode may prevent the system from booting if the operating system is not installed in the same boot mode If the operating system supports UEFI you can set this option to UEFI Setting this field to BIOS allows compatibility with non UEFI operating systems By default the Boot Mode option is set to BIOS NOTE Setting this field to UEFI disables BIOS Boot Settings menu Setting this field to BIOS disables the UEFI Boot Settings menu
123. ors must be installed to use slots 5 through 7 Slot 5 One full height full length x16 link Slot 6 One full height full length x8 link Slot 7 One full height full length x16 link 800 MT s 1066 MT s 1333 MT s or 1600 MT s DDR3 registered unbuffered or load reduced Error Correcting Code ECC DIMMs Support for advanced ECC or memory optimized operation Twenty four 240 pin 32 GB quad ranked 2 GB 4 GB 8 GB or 32 GB single dual or quad ranked 16 GB single or dual ranked 2 GB 4 GB or 8 GB 2 GB with a single processor 141 Memory Maximum RAM LRDIMMs RDIMMs UDIMMs Drives Hard drives Four hard drive systems Eight hard drive systems Twelve hard drive systems Eight plus four hard drive systems Sixteen hard drive systems Sixteen plus four hard drive systems Thirty two hard drive systems with a single PERC card Thirty two hard drive systems with double PERC card Optical drive 142 4 GB with two processors Up to 768 GB Up to 512 GB Up to 128 GB Up to four 3 5 inch internal hot swappable SSD SATA or SATA hard drives hard drive slots 0 through 3 hard drive slots 4 through 7 do not support any hard drives and are installed with hard drive blanks Up to eight 3 5 inch internal hot swappable SAS SATA or Nearline SAS hard drives hard drive slots 0 through 7 Up to twelve 3 5 inch internal hot swappable SAS SATA SATA SSD or Nearline SAS hard drives har
124. ot attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product 1 Strip the insulation from the end of the green yellow wire exposing approximately 4 5 mm 0 175 inch of copper wire 2 Using a hand crimping tool Tyco Electronics 58433 3 or equivalent crimp the ring tongue terminal Jeeson Terminals Inc R5 4SA or equivalent to the green yellow wire safety ground wire 86 3 Connect the safety ground wire to the grounding post on the back of the system using a 6 32 nut equipped with a locking washer T P Figure 39 Assembling and Connecting the Safety Ground Wire 1 safety ground wire 2 grounding post 3 locking washer 4 spring washer 5 6 32 nut Assembling The DC Input Power Wires A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product 1 Strip the insulation from the e
125. pecified use only 10 American Wire Gauge AWG wire rated minimum 90 C for source and return Protect the 48 60 V DC 1 wire with a branch circuit over current protection rated 50 A for DC with a high interrupt current rating A CAUTION Connect the equipment to a 48 60 V DC supply source that is electrically isolated from the AC source reliably grounded 48 60 V DC SELV source Ensure that the 48 60 V DC source is efficiently secured to earth ground K NOTE A readily accessible disconnect device that is suitably approved and rated shall be incorporated in the field wiring Input Requirements e Supply voltage 48 60 V DC e Current consumption 32 A maximum Kit Contents e Dell part number 6RYJ9 terminal block or equivalent 1 e 6 32 nut equipped with lock washer 1 Required Tools Wire stripper pliers capable of removing insulation from size 10 AWG solid or stranded insulated copper wire K NOTE Use alpha wire part number 3080 or equivalent 65 30 stranding Required Wires e One UL10 AWG 2 m maximum stranded black wire 48 60 V DC e One UL 10 AWG 2 m maximum stranded red wire V DC return e One UL10 AWG 2 m maximum green yellow green with a yellow stripe stranded wire safety ground Assembling And Connecting The Safety Ground Wire A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do n
126. perating environment The system inlet temperature is greater than the upper warning threshold System inlet temperature is outside of range Ambient air temperature is too warm or one or more fans may have failed Check the system operating environment and review event log for fan failures The system inlet temperature is greater than the upper critical threshold System inlet lt name gt temperature is outside of range Check Fans Ambient air temperature is too warm or one or more fans may have failed Check the system operating environment and review event log for fan failures The system board lt name gt voltage is outside of the allowable range System board voltage is outside of range System hardware detected an over voltage or under voltage condition If multiple voltage exceptions occur consecutively the system may power down in fail safe mode Error Code Message Information Action f 1 Review system logs for power supply exceptions 2 Re configure the system to minimum configuration inspect and reinstall system cables 3 Ifthe issue persists see Getting Help Warning Messages A warning message alerts you to a possible problem and prompts you to respond before the system continues a task For example before you format a hard drive a message warns you that you may lose all data on the hard drive Warning messages usually interrupt the task and require you to respond by typing y yes or n n
127. phone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Open the system Reseat the fan or the fan s power cable If the fan functions properly close the system If the problem persists see Getting Help Troubleshooting System Memory O Sp d en SI CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product If the system is operational run the appropriate diagnostic test See Using System Diagnostics for available diagnostic tests If diagnostics indicates a fault follow the corrective actions provided by the diagnostic program If the system is not operational turn off the system and attached peripherals and unplug the system from the power source Wait at least 10 seconds and then reconnect the system to power Turn on the system and attached peripherals and note the messages on the screen If an error message is displayed indicating a fault with a specific memory module go to step 12 Enter the System Setup and check the system memory setting Make any changes to
128. physical write protect switch on the card If the write protect switch is turned on then the SD card is not writeable 1 Enter the System Setup and ensure that the Internal SD Card Portis enabled Turn off the system including any attached peripherals and disconnect the system from the electrical outlet Open the system CAUTION If the Internal SD Card Redundancy option is set to Mirror Mode in the Integrated Devices screen of the System Setup you must follow the instructions in step 4 through step 7 to avoid loss of data NOTE When an SD card failure occurs the internal dual SD module controller notifies the system On the next reboot the system displays a message indicating the failure If the Internal SD Card Redundancy option is set to Disabled replace the failed SD card with a new SD card If SD card 1 has failed remove the card from SD card slot 1 If SD card 2 has failed install a new SD card in SD card slot 2 and proceed to step 7 oF Remove the card present in SD card slot 2 and insert it into SD card slot 1 Insert the new SD card into SD card slot 2 Close the system Soom en Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 10 Enter the System Setup and ensure that the Internal SD Card Port and Internal SD Card Redundancy mode is enabled 132 11 Check if the SD card is functioning properly If the problem persists see Getting Help Troubleshooting A
129. pin 4 signal cable 5 backplane 6 SASAcable Figure 47 Cabling 3 5 Inch x8 SAS SATA Backplane 1 power connector on backplane 2 SAS A connector on backplane 3 SAS A connector on system board 4 power connector on PDB 5 signal connector on system board 6 signal connector on backplane 97 98 Figure 48 Removing and Installing a 3 5 Inch x8 SAS SATA Backplane With a Single PERC Card coe geal OS orn power connector 2 power cable release pin 4 SAS B cable signal cable 6 backplane SAS A cable Figure 49 Cabling 3 5 Inch x8 SAS SATA Backplane With a Single PERC Card Gel St power connector on backplane SAS B connector on PERC card Power connector on PDB signal cable on backplane 2 4 6 8 SAS A connector on backplane SAS A connector on PERC card signal cable on system board SAS B connector on backplane 99 100 11 Figure 50 Removing and Installing a 3 5 Inch x8 Plus 2 5 Inch x4 SAS SATA Backplane 1 3 5 7 9 1 1 PCle C cable PCle D cable signal cable power cable SAS B cable SAS A cable power connector PCle B cable PCle B cable release pin signal cable backplane 12 11 um 9 Figure 51 Cabling 3 5 Inch x8 Plus 2 5 Inch x4 SAS SATA Backplane PCle B cable on PCle SSD backplane PCle A cable on PCle SSD backplane SAS B cable from 3 5 inch backplane on PERC card SAS A cable from 3 5 inch backplane on PERC card PCle D c
130. pport manuals e The rack documentation included with your rack solution describes how to install your system into a rack if required e Any media that ships with your system that provides documentation and tools for configuring and managing your system including those pertaining to the operating system system management software system updates and system components that you purchased with your system e For the full name of an abbreviation or acronym used in this document see the Glossary at www dell com support manuals K NOTE Always check for updates on www dell com support manuals and read the updates first because they often supersede information in other documents 21 Using The System Setup And Boot Manager System Setup enables you to manage your system hardware and specify BIOS level options The following keystrokes provide access to system features during startup Keystroke Description lt F2 gt Enters the System Setup lt F10 gt Enters System Services which opens the Dell Lifecycle Controller 2 LC2 The Dell LC2 supports systems management features such as operating system deployment hardware diagnostics platform updates and platform configuration using a graphical user interface The exact LC2 feature set is determined by the iDRAC license purchased For more information see the Dell LC2 documentation lt F11 gt Enters the BIOS Boot Manager or the Unified Extensible Firmware Interface UEFI Boot
131. pposite the first screw 7 Repeat the procedure for the remaining two screws 79 8 Remove the heat sink Figure 35 Removing and Installing a Processor 1 heat sink 2 captive screws 4 3 processor 4 slots 4 CAUTION The processor is held in its socket under strong pressure Be aware that the release lever can spring up suddenly if not firmly grasped 9 Position your thumb firmly over the processor socket release lever near the unlock icon vd and release the lever from the locked position by pushing down and out from under the tab 80 10 Similarly position your thumb firmly over the processor socket release lever near the lock icon Q and release the lever from the locked position by pushing down and out from under the tab Rotate the lever 90 degrees upward 2 ig A A Ee Figure 36 Processor Shield Opening and Closing Lever Sequence 1 socket release lever 2 close first icon 3 processor 4 socket release lever 5 open first icon 11 Hold the tab on the processor shield and rotate it upward and out of the way 81 12 Lift the processor out of the socket and leave the release lever up so that the socket is ready for the new processor NOTE If you are permanently removing the processor you must install a socket protective cap in the vacant socket to protect the socket pins and keep the socket free of dust Figure 37 Removing and Installing a Processor 1 close firstsocket re
132. proceeding to the next action Option iDRAC Set error Set home View Menu Description Select DHCP or Static IP to configure the network mode If Static IP is selected the available fields are IP Subnet Sub and Gateway Gtw Select Setup DNS to enable DNS and to view domain addresses Two separate DNS entries are available Select SEL to display LCD error messages in a format that matches the IPMI description in the SEL This is useful when trying to match an LCD message with an SEL entry Select Simple to display LCD error messages in a simplified user friendly description See System Error Messages for a list of messages in this format Select the default information to be displayed on the LCD Home screen See View Menu to see the options and option items that can be set as the default on the Home screen K NOTE When you select an option in the View menu you must confirm the option before proceeding to the next action Option iDRAC IP MAC Name Number Power Description Displays the IPv4 or IPv6 addresses for the iDRAC7 Addresses include DNS Primary and Secondary Gateway IP and Subnet IPv6 does not have Subnet Displays the MAC addresses for iDRAC iSCSI or Network devices Displays the name of the Host Model or User String for the system Displays the Asset tag or the Service tag for the system Displays the power output of the system in BTU hr or Watts The display format can be configure
133. r telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals 2 Open the system Unlock the cooling fan assembly from the chassis by rotating the blue release lever up 4 Lift the cooling fan assembly out of the chassis 1 2 Figure 28 Removing and Replacing the Cooling Fan Assembly cooling fan assembly cooling fans 4 release levers 2 guides 2 eg 65 Installing The Cooling Fan Assembly Optional A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product NOTE Ensure that the cables are correctly installed and retained by cable retention bracket before installing the cooling fan assembly Incorrectly installed cables may get damaged Align the cooling fan assembly slots with the guide pins on the chassis side walls Slide the cooling fan assembly into the chassis 1 2 3 Lock the cooling fan assembly into the chassis by
134. r Suppi POU AC 495 W 750 W or 1100 W or DC 1100 W 12 PCle expansion card slots Connects up to three full height PCI Express expansion full height 3 processor 2 cards NIC Indicator Codes Figure 7 NIC Indicator 1 link indicator 2 activity indicator Indicator Indicator Code Link and activity The NIC is not connected to the network indicators are off Link indicator is The NIC is connected to a valid network at its maximum port speed 1 Gbps or 10 Gbps green Link indicator is The NIC is connected to a valid network at less than its maximum port speed amber Activity indicator is Network data is being sent or received blinking green Power Indicator Codes Each AC power supply has an illuminated translucent handle and each DC power supply has an LED that serves as an indicator to show whether power is present or whether a power fault has occurred 1 Figure 8 AC Power Supply Status Indicator 1 AC power supply status indicator handle 19 Figure 9 DC Power Supply Status Indicator 1 DC power supply status indicator Power Indicator Pattern Not lit Green Flashing amber Flashing green 20 Condition Power is not connected The handle LED indicator lights green indicating that a valid power source is connected to the power supply and that the power supply is operational Indicates a problem with the power supply A A A A CAUTION When correcting a power supply mi
135. rd feature is enabled pins 2 4 The password feature is disabled pins 4 6 BIOS local access is unlocked at the next AC power cycle The configuration settings are retained at the next system boot pins 3 5 The configuration settings are cleared at system boot pins 1 3 137 System Board Connectors At ae E a ff 36 35 34 3332 3 Figure 71 System Board Jumpers and Connectors Item Connector 1 SLOTI 2 SLOT2 3 SLOT3 4 SLOT4 5 NIC1 6 NIC2 7 B1 B5 B9 B2 B6 B10 8 FAN1 9 ID_BTN 10 CMA_JACK 138 01112131415 Description PCle card connector 1 PCle card connector 2 PCle card connector 3 PCle card connector 4 NIC1 connector NIC2 connector Memory module sockets Cooling shroud fan connector System identification button Cable management arm system identification connector 32 33 34 35 36 37 38 39 40 D 42 Connector IDRAC_RJ45 USB 1 to 6 FAN2 VGA B12 B8 B4 B11 B7 B3 COM SLOT5 SLOT6 J43 SLOT7 PIN PIB_CONN INT_USB FAN6 PWR_CONN_2 INTRUSION A10 A6 A2 A9 A5 A1 BP_SIG2 FAN5 PWR_CONN_1 BP_SIGO BP_SIG1 FAN4 LCD A3 A7 A11 A4 A8 A12 CTRL_PNL FAN3 FP_USB SW RAID BATTERY IDSDM SATA_E SATA_F Description iDRAC connector USB connectors Cooling shroud fan connector Video connector Memory module sockets Serial connector PCle card connector 5 PCle card connector 6 NA PCle card c
136. ritten and lost This message may also appear if the user disabled event logging Backup and clear log Could not create or initialize the system event log If the system event log fails to initialize platform status and failure events are not captured Some management software do not report platform exceptions Reboot the management controller or iDRAC Cycle system input power If problem persists call support An unknown system hardware failure detected Unknown system hardware failure If the system event log failed to initialize platform status and failure events are not captured Some management software do not report platform exceptions 161 Error Code TMP0118 TMP0119 TMP0120 TMP0121 VLT0204 162 Message Information Action Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Re configure system to the minimum supported configuration If issues persists contact support The system inlet temperature is less than the lower warning threshold System inlet temperature is outside of range Ambient air temperature is too cool Check the system operating environment The system inlet temperature is less than the lower critical threshold System inlet temperature is outside of range Ambient air temperature is too cool Check the system o
137. rotating the blue release levers down 4 Close the system 5 Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Internal USB Memory Key Optional An optional USB memory key installed inside your system can be used as a boot device security key or mass storage device The USB connector must be enabled by the Internal USB Port option in the Integrated Devices screen of the System Setup To boot from the USB memory key configure the USB memory key with a boot image and then specify the USB memory key in the boot sequence in the System Setup E NOTE To locate the internal USB connector INT_USB on the system board see System Board Connectors Replacing The Internal USB Key CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system Locate the USB connector USB key on the system board See System Board Connectors If applicable remove the USB key Insert the USB memory key into the USB connec
138. rt team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Reseat the power supply by removing and reinstalling it NOTE After installing a power supply allow several seconds for the system to recognize the power supply and to determine if it is working properly 2 Ifthe problem persists see Getting Help Troubleshooting Cooling Problems A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Ensure that none of the following conditions exist e System cover cooling shroud EMI filler panel memory module blank or back filler bracket is removed e Ambient temperature is too high e External airflow is obstructed e A cooling fan is removed or has failed e The expansion card installation guidelines have not been followed 130 Troubleshooting Cooling Fans A CAUTION Many repairs may only be done by a certified service technician You should only perform 1 2 3 troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or tele
139. rtualization Technology option is set to Enabled Allows you to optimize the system for applications that require high utilization of sequential memory access By default the Adjacent Cache Line Prefetch option is set to Enabled You can disable this option for applications that require high utilization of random memory access Allows you to enable or disable hardware prefetcher By default the Hardware Prefetcher option is set to Enabled Allows you to enable or disable Data Cache Unit streamer prefetcher By default the DCU Streamer Prefetcher option is set to Enabled Allows you to enable or disable Data Cache Unit IP prefetcher By default the DCU IP Prefetcher option is set to Enabled Allows you enable or disable execute disable memory protection technology By default the Execute Disable option is set to Enabled Allows you to enable or disable the OS capability to put logical processors in the idling state in order to reduce power consumption By default the option is set to Disabled Allows you to control the number of enabled cores in each processor By default the Number of Cores per Processor option is set to All Specifies if the processor s support 64 bit extensions Displays the maximum core frequency of the processor Displays the bus speed of the processors NOTE The processor bus speed option displays only when both the processors are installed E NOTE The following settings are displayed for each process
140. rvice technician You should only perform 1 2 3 4 troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Align the slim optical drive blank with the slim optical drive bay Slide the optical drive blank into the optical drive bay until the lock clicks into place Close the system H applicable install the front bezel Optical Drives And Tape Drives Your system supports one of the following configurations Systems with up to eight 3 5 inch hard drives and sixteen 2 5 inch hard drives support 59 Up to two SATA half height DVD ROM or DVD R W drive plus one SAS interface tape drive or Up to one SATA half height DVD ROM or DVD R W drive plus one internal RD1000 drive plus one SAS interface tape drive Systems with up to 12 hard drives support Up to one SATA half height DVD ROM or DVD R W drive or Up to one internal RD1000 drive or Up to one SAS interface tape drive Systems with up to 32 hard drives support one slim optical drive Tape drives are not supported Removing The Optical Drive Or Tape Drive 60 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentat
141. s 2 i j 3 Figure 43 Removing and Installing The Power Interposer Board 1 power interposer board 2 release pin 3 power distribution board Removing The Power Distribution Board A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Remove the power interposer board 2 Remove the six screws securing the power distribution board PDB to the chassis 91 3 Lift the PDB up and out of the chassis 1 power distribution board 2 screws 6 Installing The Power Distribution Board A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Align the screw holes on the power distribution board PDB with the holes in the chassis Secure the PDB on to the chassis using the six screws H applicable install the power interposer board Connect the po
142. s csciavcose au nanlece ad andnndiianniaals 135 Dell Online Diad NOSTES aa a a tegt iddi eege 135 Dell Embedded System Diagnostics 135 When To Use The Embedded System Diagnostics 135 Running The Embedded System Diagnostics 136 System Diagnostic Controls ANEN 136 6 Jumpers And CONNOCOIS se caiccacatndnha ddan aan 137 System Board Jumper Settngs EEN 137 System Board COE O S aa aa a a a E a E A a a Aaa E E A A iA 138 Disabling A Forgotten Bassword ANNE 140 7 Technical Spectfieatons EEN 141 8 System Messages Be EE Viewing Hei RE 147 Removing LGD Messages eech siehe ale Ads au aa aaae a eae aaa ae ainra 147 System Error Messa gOS sien sesvacdencsevelvedeecucsedsssssbasnsedessieustastig cucisdsssileslessutandiesslaalasdevbatecdita ctu cgtesveetstssdisearebeas 147 Warning Messages Diagnostic Messages Alert Messages 9 Getting Help Contacting Dell About Your System Front Panel Features And Indicators Tower Mode Figure 1 Front Panel Features and Indicators 2 5 Inch Hard Drive Chassis 11 Figure 2 Front Panel Features and Indicators 3 5 Inch Hard Drive Chassis Item Indicator Button or Icon Description Connector 1 Optical drive optional One optional SATA DVD ROM drive or DVD RW drive 2 vFlash media card slot fa Allows you to insert a vFlash media card 3 Power on indicator power e The power on indicator lights when the system power is button on The power button controls
143. s installed and the system is powered on the hard drive automatically begins to rebuild Make absolutely sure that the replacement hard drive is blank or contains data that you wish to have over written Any data on the replacement hard drive is immediately lost after the hard drive is installed If a hard drive blank is installed in the hard drive slot remove it Install a hard drive in the hard drive carrier Press the release button on the front of the hard drive carrier and open the hard drive carrier handle Insert the hard drive carrier into the hard drive slot until the carrier connects with the backplane Close the hard drive carrier handle to lock the hard drive in place 57 Removing A Hard Drive From A Hard Drive Carrier 1 Remove the screws from the slide rails on the hard drive carrier 2 Lift the hard drive out of the hard drive carrier Figure 23 Removing and Installing a Hard Drive Into a Hard Drive Carrier 1 hard drive carrier 2 hard drive 3 screws 4 Installing A Hard Drive Into A Hard Drive Carrier La CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Insert
144. sconfigured or has failed Memory size is reduced Check the memory configuration Re seat the memory modules If the issue persists see Getting Help Correctable memory error rate exceeded for lt ocation gt The memory may not be operational This an early indicator of a possible future uncorrectable error Re seat the memory modules If the issue persists see Getting Help Correctable memory error rate exceeded for lt ocation gt Correctable memory error rate exceeded for lt ocation gt Re seat memory The memory may not be operational This an early indicator of a possible future uncorrectable error Re seat the memory modules If the issue persists see Getting Help Memory mirror redundancy is lost Check memory device at location s lt ocation gt 153 Error Code MEM1208 MEM8000 PC11302 PC1I1304 PC11308 154 Message Information LCD Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message Details Action Message LCD Message Action Message LCD Message Details Memory mirror lost on lt ocation gt Power cycle system The memory may not be seated correctly misconfigured or has failed Check the memory configuration Re seat the memory modules If the issue persists see Getting Help Memory spare redundancy is lost Check memory device at location lt ocatiom Memory spare lost on lt
145. sed DIMMs to both x4 and x8 DRAMs This protects against single DRAM chip failures during normal operation Memory installation guidelines e Memory modules must be identical in size speed and technology e DIMMs installed in memory sockets with white release tabs must be identical and similar rule applies for sockets with black and green release tabs This ensures that identical DIMMs are installed in matched pairs for example A1 with A2 A3 with A4 A5 with A6 and so on K NOTE Advanced ECC with Mirroring is not supported Memory Optimized Independent Channel Mode This mode supports SDDC only for memory modules that use x4 device width and does not impose any specific slot population requirements Memory Sparing K NOTE To use memory sparing this feature must be enabled in the System Setup In this mode one rank per channel is reserved as a spare If persistent correctable errors are detected on a rank the data from this rank is copied to the spare rank and the failed rank is disabled With memory sparing enabled the system memory available to the operating system is reduced by one rank per channel For example in a dual processor configuration with sixteen 4 GB dual rank DIMMs the available system memory is 3 4 ranks channel x 16 DIMMs x 4 GB 48 GB and not 16 DIMMs x 4 GB 64 GB E NOTE Memory sparing does not offer protection against a multi bit uncorrectable error K NOTE Both Advanced ECC Lockstep
146. shooting An Internal USB Key CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Enter the System Setup and ensure that the USB key port is enabled from the Integrated Devices screen Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system Locate the USB key and reseat it Close the system Turn on the system and attached peripherals and check if the USB key is functioning If the problem is not resolved repeat step 2 and step 3 Insert a different USB key that you know works properly oon aa P Sa b gt Close the system If the problem is not resolved see Getting Help Troubleshooting An SD Card A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product K NOTE Certain SD cards have a
147. sion card slots to maintain FCC certification of the system The brackets also keep dust and dirt out of the system and aid in proper cooling and airflow inside the system 73 Holding the card by its edges position the card so that the card edge connector aligns with the PCle card connector 9 Insert the card edge connector firmly into the PCle card connector until the card is fully seated 10 Close the PCle card latch 11 If applicable connect any cables to the PCle card 12 Replace the PCle card holder 13 Close the system 14 Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 15 Install any device drivers required for the card as described in the documentation for the card Removing A GPU Card JX CAUTION Many repairs may only be done by a certified service technician You should only perform 74 troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Lay the system on its side Open the system Remove the PCle card holder A CAUTION Do not use excessive force when removing the cables as it can da
148. smatch replace only the power supply with the flashing indicator Swapping the opposite power supply to make a matched pair can result in an error condition and unexpected system shutdown To change from a High Output configuration to a Low Output configuration or vice versa you must power down the system CAUTION AC power supplies support both 220 V and 110 V input voltages with the exception of Titanium power supplies which support only 220 V When two identical power supplies receive different input voltages they can output different wattages and trigger a mismatch CAUTION If two power supplies are used they must be of the same type and have the same maximum output power CAUTION Combining AC and DC power supplies is not supported and triggers a mismatch When hot adding a power supply this indicates that the power supply is mismatched with the other power supply in terms of efficiency feature set health status and supported voltage Replace the power supply that has the flashing indicator with a power supply that matches the capacity of the other installed power supply Other Information You May Need A WARNING See the safety and regulatory information that shipped with your system Warranty information may be included within this document or as a separate document e The Getting Started Guide provides an overview of setting up your system and technical specifications This document is available online at www dell com su
149. sors The system contains 24 memory sockets split into two sets of 12 sockets one set per processor Each 12 socket set is organized into four channels In each channel the release levers of the first socket are marked white the second socket black and the third socket green K NOTE DIMMs in sockets A1 to A12 are assigned to processor 1 and DIMMs in sockets B1 to B12 are assigned to processor 2 A3 AT A11 A4 ABA12 W AI0AG A2 A9 A5 A1 Figure 17 Memory Socket Locations Memory channels are organized as follows Processor 1 channel 0 slots A1 A5 and A9 channel 1 slots A2 A6 and A10 channel 2 slots A3 A7 and A11 channel 3 slots A4 A8 and A12 41 Processor 2 channel 0 slots B1 B5 and B9 channel 1 slots B2 B6 and B10 channel 2 slots B3 B7 and B11 channel 3 slots B4 B8 and B12 The following table shows the memory populations and operating frequencies for the supported configurations DIMM Type DIMMs Populated Operating Frequency in MT s Maximum DIMM Rank Channel Channel 1 5V 1 35 V UDIMMECC 1 1333 1066 and 800 1066 and 800 Dual rank 2 1333 1066 and 800 1066 and 800 Dual rank RDIMM 1 1600 1333 1066 and 1333 1066 and 800 Dual rank 800 1066 and 800 800 Quad rank 2 1600 1333 1066 and 1333 1066 and 800 Dual rank 800 800 800 Quad rank 3 1066 and 800 Not Applicable Dual rank LR
150. st boot the system in the same boot mode BIOS or UEFI to access the installed operating system Trying to boot the operating system from the other boot mode will cause the system to halt at startup NOTE Operating systems must be UEFI compatible to be installed from the UEFI boot mode DOS and 32 bit operating systems do not support UEFI and can only be installed from the BIOS boot mode K NOTE For the latest information on supported operating systems go to dell com ossupport Entering System Setup 1 Turn on or restart your system 2 Press lt F2 gt immediately after you see the following message lt F2 gt System Setup If your operating system begins to load before you press lt F2 gt allow the system to finish booting and then restart your system and try again Responding To Error Messages If an error message is displayed while the system is booting make a note of the message For more information see System Error Messages E NOTE After installing a memory upgrade it is normal for your system to display a message the first time you start your system Using The System Setup Navigation Keys Keys Action Up arrow Moves to the previous field Down arrow Moves to the next field lt Enter gt Allows you to type in a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down menu if applicable lt Tab gt Moves to the next focus area K NOTE For th
151. system diagnostics program is run from the Dell Lifecycle Controller A CAUTION Use the embedded system diagnostics to test only your system Using this program with other systems may cause invalid results or error messages 1 As the system boots press lt F11 gt 2 Use the up and down arrow keys to select System Utilities Launch Dell Diagnostics The ePSA Pre boot System Assessment window is displayed listing all devices detected in the system The diagnostics starts executing the tests on all the detected devices System Diagnostic Controls Menu Description Configuration Displays the configuration and status information of all detected devices Results Displays the results of all tests that are executed System Health Provides the current overview of the system performance Event Log Displays a time stamped log of the results of all tests run on the system This is displayed if at least one event description is recorded For information about embedded system diagnostics see the De Enhanced Pre boot System Assessment User Guide at dell com support manuals 136 Jumpers And Connectors System Board Jumper Settings For information on resetting the password jumper to disable a password see Disabling A Forgotten Password Table 5 System Board Jumper Settings Jumper PWRD_EN NVRAM_CLR N oO ojla 2 4 6 default H N A e gt H 1 3 5 default B Ww on Description The passwo
152. t then reinstall or reconnect The system board lt name gt cable is not connected or is improperly connected System board lt name gt cable connection failure Check connection The cable may be necessary for proper operation System functionality may be degraded Error Code MEM0000 MEMO0001 MEM0007 MEMO0701 MEM0702 MEM1205 Message Information Action Message Details Action Message LCD Message Details Action Message LCD Message Details Action Message Details Action Message LCD Message Details Action Message Check if the cable is present then reinstall or reconnect Persistent correctable memory errors detected on a memory device at location s lt ocation gt This is an early indicator of a possible future uncorrectable error Re seat the memory modules If the issue persists see Getting Help Multi bit memory errors detected on a memory device at location s lt ocation Multi bit memory error on lt ocation gt Re seat memory The memory module has encountered an uncorrectable error System performance may be degraded The operating system and or applications may fail as a result Re seat the memory modules If the issue persists see Getting Help Unsupported memory configuration check memory device at location lt ocatiom Unsupported memory configuration Check memory lt ocation gt The memory may not be seated correctly mi
153. ternal RAID Converged Network Adapters CNAs 10 Gb NICs FC4 8 HBA 1 Gb NICs Non RAID Internal Tape Adapter Slot Priority 2 4 5 7 2 4 5 6 2 7 4 2 1 3 4 5 6 2 7 1 4 5 6 2 7 1 4 5 6 2 7 1 3 4 5 6 2 7 1 3 1 4 5 6 2 7 1 4 2 Maximum Allowed 1 71 Card Priority Card Type Slot Priority Maximum Allowed 11 HIC 4 5 7 2 4 GPU Card Installation Guidelines Observe the following guidelines while installing a GPU card Ensure that the GPU enablement kit is ready Ensure that all GPU cards are of the same type or model Each GPU card supports up to 6 GB of dedicated GDDR5 memory A single processor configuration only supports up to two double or single width cards on slots 2 and 4 A dual processor configuration supports up to four double or single width cards on slots 2 4 5 and 7 Both the processors must be installed to use slots 5 and 7 Two double width GPU cards on a single processor configuration and four double width GPU cards on a dual processor configuration do not support any other add on cards On a system with four double width GPU cards the hard drive setting must be either onboard SATA controller or 110 Four double width 300 W GPU cards Intel 3120A on a dual processor configuration or two double width 300 W GPU cards Intel 3120A on a single processor configuration cannot operate at an ambient temperature above 30 C Two single width GPU cards on a single processor configurat
154. the memory settings if needed If the memory settings match the installed memory but a problem is still indicated go to step 12 Turn off the system and attached peripherals and disconnect the system from the electrical outlet Open the system Check the memory channels and ensure that they are populated correctly Reseat the memory modules in their sockets Close the system Enter the System Setup and check the system memory setting If the problem is not resolved proceed with the next step Open the system If a diagnostic test or error message indicates a specific memory module as faulty swap or replace the module with a known good memory module To troubleshoot an unspecified faulty memory module replace the memory module in the first DIMM socket with a module of the same type and capacity If an error message is displayed on the screen this may indicate a problem with the installed DIMM type s incorrect DIMM installation or defective DIMM s Follow the on screen instructions to resolve the problem For more information see General Memory Module Installation Guidelines Close the system As the system boots observe any error message that is displayed and the diagnostic indicators on the front of the system 131 16 Ifthe memory problem is still indicated repeat step 12 through step 15 for each memory module installed If the problem persists after all memory modules have been checked see Getting Help Trouble
155. the password that you must enter to access and make changes to the BIOS or UEFI settings of your system A CAUTION The password features provide a basic level of security for the data on your system ZA CAUTION Anyone can access the data stored on your system if the system is running and unattended E NOTE Your system is shipped with the system and setup password feature disabled Assigning A System And Or Setup Password NOTE The password jumper enables or disables the System Password and Setup Password features For more information on the password jumper settings see System Board Jumper Settings You can assign a new System Password and or Setup Password or change an existing System Password and or Setup Password only when the password jumper setting is enabled and Password Status is Unlocked If the Password Status is Locked you cannot change the System Password and or Setup Password If the password jumper setting is disabled the existing System Password and Setup Password is deleted and you need not provide the system password to boot the system To assign a system and or setup password 1 To enter System Setup press lt F2 gt immediately after a power on or reboot 2 Inthe System Setup Main Menu select System BIOS and press lt Enter gt The System BIOS screen is displayed 3 In the System BIOS screen select System Security and press lt Enter gt The System Security screen is displayed In the System Security screen v
156. the power supply output to the system Item Indicator Button or Icon Description Connector NOTE On ACPI compliant operating systems turning off the system using the power button causes the system to perform a graceful shutdown before power to the system is turned off 4 NMI button Q Used to troubleshoot software and device driver errors when running certain operating systems This button can be pressed using the end of a paper clip Use this button only if directed to do so by qualified support personnel or by the operating system documentation 5 System identification button The identification buttons on the front and back panels can be used to locate a particular system within a rack When one of these buttons is pressed the LCD panel on the front and the system status indicator on the back flash until one of the buttons is pressed again Press to toggle the system ID on and off If the system stops responding during POST press and hold the system ID button for more than five seconds to enter BIOS progress mode To reset iDRAC if not disabled in F2 iDRAC setup press and hold for more than 15 seconds 6 LCD menu buttons Allows you to navigate the control panel LCD menu 7 Information tag A slide out label panel which allows you to record system information such as Service Tag NIC MAC address and so on as per your need 8 LCD panel Displays system ID status information and system error messages The LCD lig
157. tion by SOL configure the same port address for console redirection and the serial device Displays the failsafe baud rate for console redirection The BIOS attempts to determine the baud rate automatically This failsafe baud rate is used only if the attempt fails and the value must not be changed By default the Failsafe Baud Rate option is set to 11520 Allows you to set the remote console terminal type By default the Remote Terminal Type option is set to VT 100 VT 220 Allows you to enable or disable to the BIOS console redirection when the operating system is loaded By default the Redirection After Boot option is set to Enabled System Profile Settings Screen Menu Item System Profile CPU Power Management Memory Frequency Turbo Boost C1E C States Monitor Mwait Description Allows you to set the system profile If you set the System Profile option to a mode other than Custom the BIOS automatically sets the rest of the options You can only change the rest of the options if the mode is set to Custom By default the System Profile option is set to Performance Per Watt Optimized DAPC DAPC is Dell Active Power Controller NOTE The following parameters are available only when the System Profile is set to Custom Allows you to set the CPU power management By default the CPU Power Management option is set to System DBPM DAPC DBPM is Demand Based Power Management Allows you to set the memory frequency By defa
158. to run diagnostic tests on the systems in a production environment and helps you ensure maximum uptime of your systems Online Diagnostics allows you to run diagnostic tests on chassis and storage components such as hard drives physical memory and network interface cards NICs You can use the graphical user interface GUI or the command line interface CLI to run diagnostic tests on the hardware that Online Diagnostics discovers on your system For information about using diagnostics see the Dell Online PowerEdge Diagnostics User s Guide under Software Serviceability Tools at dell com support manuals Dell Embedded System Diagnostics K NOTE Also known as Enhanced Pre boot System Assessment ePSA diagnostics The embedded system diagnostics provides a set of options for particular device groups or devices allowing you to e Run tests automatically or in an interactive mode e Repeat tests e Display or save test results e Run thorough tests to introduce additional test options to provide extra information about the failed device s e View status messages that inform you if tests are completed successfully e View error messages that inform you of problems encountered during testing When To Use The Embedded System Diagnostics If a major component or device in the system does not operate properly running the embedded system diagnostics may indicate component failure 135 Running The Embedded System Diagnostics The embedded
159. to troubleshoot software and device driver errors when running certain operating systems This button can be pressed using the end of a paper clip Use this button only if directed to do so by qualified support personnel or by the operating system documentation The identification buttons on the front and back panels can be used to locate a particular system within a rack When one of these buttons is pressed the LCD panel on 13 Item Indicator Button or Icon Description Connector the front and the system status indicator on the back flash until one of the buttons is pressed again Press to toggle the system ID on and off If the system stops responding during POST press and hold the system ID button for more than five seconds to enter BIOS progress mode To reset iDRAC if not disabled in F2 iDRAC setup press and hold for more than 15 seconds 10 Information tag A slide out label panel which allows you to record system information such as Service Tag NIC MAC address and so on as per your need 12 VGA connector Allows you to connect a video input LCD Panel Features The system s LCD panel provides system information and status and error messages to indicate when the system is operating correctly or when the system needs attention See System Error Messages for information about specific error codes e The LCD backlight lights blue during normal operating conditions and lights amber to indicate an error condition e Th
160. tor Close the system DS SP SS Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 66 8 Enter the System Setup and verify that the USB key is detected by the system Figure 29 Replacing the Internal USB Key 1 USB memory key connector 2 USB memory key PCle Card Holder Removing The PCle Card Holder CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Turn off the system including any attached peripherals and disconnect the system from the electrical outlet and peripherals Open the system Press the tab and pull the PCle card holder from the chassis 67 4 Lift the PCle card holder out of the chassis 1 2 Figure 30 Removing and Installing the PCle Card Holder 1 tab 2 PCle card holder Installing The PCle Card Holder CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized
161. tor on backplane power connector on backplane so P ba SAS A connector on PERC signal connector on system board SAS B connector on backplane signal connector on backplane 105 106 A SS amp E Mlle D A Figure 56 Removing and Installing 2 5 Inch x16 Plus 2 5 Inch x4 SAS SATA Backplane backplane power cable PCle B cable PCle A cable signal cable SAS A cable backplane PCle D cable PCle C cable signal cable release pin power cable SAS B cable Figure 57 Cabling 2 5 Inch x16 Plus 2 5 Inch x4 SAS SATA Backplane SOS See en ee 15 17 13 12 11 PCle B cable on PCle SSD backplane SAS B connector on PERC PCle D cable on PCle bridge card PCle B cable on PCle bridge card PCle SSD backplane power connector on PDB SAS A connector on backplane power connector on backplane signal connector on PCle SSD backplane PCle D cable on PCle SSD backplane 10 2 4 6 8 10 12 14 16 18 9 PCle A cable on PCle SSD backplane SAS A connector on PERC PCle C cable on PCle bridge card PCle A cable on PCle bridge card backplane power connector on PDB SAS B connector on backplane signal connector on backplane power connector on PCle SSD backplane PCle C cable on PCle SSD backplane 107 108 A aS ei E Kl RY e KE Ze lll x A Figure 58 Removing and Installing 2 5 Inch x32 SAS SATA Backplane With Two PERC Cards 1 3
162. u need to lift the system get others to assist you To avoid injury do not attempt to lift the system by yourself WARNING Opening or removing the system cover when the system is on may expose you to a risk of electric shock CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product A CAUTION Do not operate the system without the cover for a duration exceeding five minutes 4 Opening The System A CAUTION Installing the feet on a stand alone tower system is necessary to provide a stable foundation for the ZS S h gt system Failure to install the feet poses the risk of having the system tip over possibly causing bodily injury or damage to the system NOTE It is recommended that you always use a static mat and static strap while working on components in the interior of the system Turn off the system and attached peripherals and disconnect the system from the electrical outlet Rotate the latch release lock counter clockwise to the unlocked position Press down on the cover release latch and rotate the latch end of the cover away from the system Grasp the cover on both sides and carefu
163. ult the Memory Frequency option is set to Maximum Performance Allows you to enable or disable the processor to operate in turbo boost mode By default the Turbo Boost option is set to Enabled Allows you to enable or disable the processor to switch to a minimum performance state when itis idle By default the C1E option is set to Enabled Allows you to enable or disable the processor to operate in all available power states By default the C States option is set to Enabled Allows you to enable Monitor Mwait instructions in the processor By default the Monitor Muwait option is set to Enabled for all system profiles except Custom K NOTE This option can be disabled only if the C States option in Custom mode is disabled 29 Menu Item Memory Patrol Scrub Memory Refresh Rate Memory Operating Voltage Collaborative CPU Performance Control Description NOTE When C States is enabled in Custom mode changing the Monitor Mwait setting does not impact system power performance Allows you to set the memory patrol scrub frequency By default the Memory Patrol Scrub option is set to Standard Allows you to set the memory refresh rate By default the Memory Refresh Rate option is set to 1x Allows you to set the DIMM voltage selection When set to Auto the system automatically sets the system voltage to the optimal setting based on the DIMM capacity and the numbers of DIMMs installed By default the Memory Operating
164. upport the battery connector by pressing down firmly on the positive side of the connector Hold the battery with the facing up and slide it under the securing tabs at the positive side of the connector Press the battery straight down into the connector until it snaps into place Install the cooling shroud Close the system If applicable place the system upright and on its feet on a flat stable surface Reconnect the system to the electrical outlet and turn the system on including any attached peripherals Enter the System Setup to confirm that the battery is operating properly Enter the correct time and date in the System Setup Time and Date fields Exit the System Setup Hard Drive Backplane Depending on your configuration your system supports one of the following 3 5 inch x8 SAS SATA backplane or 2 5 inch x4 Dell PowerEdge Express Flash PCle SSD backplane or 3 5 inch x12 SAS SATA backplane or 2 5 inch x16 SAS SATA backplane Depending on your configuration your system supports the following backplane combination 3 5 inch x8 SAS SATA backplane and 2 5 inch x4 PCle SSD backplane 2 5 inch x16 SAS SATA backplane and 2 5 inch x4 PCle SSD backplane Removing The Hard Drive Backplane A CAUTION Many repairs may only be done by a certified service technician You should only perform zl e oS 94 troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephon
165. upright on a flat stable surface and rotate the system feet outward a oo PS Sa Reconnect the system to its electrical outlet and turn the system on including any attached peripherals 70 Expansion Cards Expansion Card Installation Guidelines Table 3 Supported PCI Express Generation 3 Expansion Cards PCle Slot 1 Processor 1 2 Processor 1 3 Platform Controller Hub 4 Processor 1 5 Processor 2 6 Processor 2 7 Processor 2 PCle Generation 2 expansion card Processor Connection Height Standard Height Standard Height Standard Height Standard Height Standard Height Standard Height Standard Height Length Full Length Full Length Full Length Full Length Full Length Full Length Full Length E NOTE To use PCle slots 5 6 and 7 both the processors must be installed K NOTE The expansion card slots are not hot swappable Link Width x8 x16 x4 x16 x16 x8 x16 Slot Width x8 x16 x8 x16 x16 x8 x16 The following table provides a guide for installing expansion cards to ensure proper cooling and mechanical fit The expansion cards with the highest priority must be installed first using the slot priority indicated All other expansion cards must be installed in card priority and slot priority order Table 4 Expansion Card Installation Order Card Priority 1 Card Type Dell PowerEdge Express Flash PCle SSD Bridge GPU single width and double width External RAID In
166. ure can erase data stored on the hard drive Before you proceed back up all files on the hard drive 1 Run the appropriate diagnostic test For more information see Using System Diagnostics Depending on the results of the diagnostics test proceed as needed through the following steps 2 If your system has a RAID controller and your hard drives are configured in a RAID array perform the following steps a Restart the system and press lt F10 gt during system startup to run the Lifecycle Controller and then run the Hardware Configuration wizard to check the RAID configuration See the Lifecycle Controller documentation or online help for information on RAID configuration b Ensure that the hard drive s have been configured correctly for the RAID array c Take the hard drive offline and reseat the drive d Exit the configuration utility and allow the system to boot to the operating system 3 Ensure that the required device drivers for your controller card are installed and are configured correctly See the operating system documentation for more information Restart the system and enter the System Setup Verify that the controller is enabled and the drives are displayed in the System Setup If the problem persists try troubleshooting the expansion cards or see Getting Help 133 Troubleshooting Expansion Cards A CAUTION Many repairs may only be done by a certified service technician You should only perform E Sp om SP F
167. ut power shown in Watts is listed on the power supply label H applicable remove the power supply blank Slide the new power supply into the chassis until the power supply is fully seated and the release latch snaps into place NOTE If you unlatched the cable management arm re latch it For information about the cable management arm see the system s rack documentation Connect the power cable to the power supply and plug the cable into a power outlet A CAUTION When connecting the power cable secure the cable with the strap NOTE When installing hot swapping or hot adding a new power supply allow several seconds for the system to recognize the power supply and determine its status The power supply status indicator turns green to signify that the power supply is functioning properly 85 Wiring Instructions For A DC Power Supply Your system supports up to two 48 60 V DC power supplies when available A WARNING For equipment using 48 60 V DC power supplies a qualified electrician must perform all connections to DC power and to safety grounds Do not attempt connecting to DC power or installing grounds yourself All electrical wiring must comply with applicable local or national codes and practices Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow all safety instructions that came with the product A CAUTION Wire the unit with copper only unless otherwise s
168. wer cables to the system board and the hard drive backplane Install the power supply module s in their original locations Close the system H applicable place the system upright on a flat stable surface and rotate the system feet outward an PoP YY gt Reconnect the system to its electrical outlet and turn the system on including any attached peripherals Installing The Power Interposer Board A CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 Install the power distribution board PDB 2 Align the power interposer board PIB connector with the connector on the PDB 92 on ep mm P fa Keeping the grooves on the PIB aligned with the pins on the chassis connect the PIB to the connector on the PDB Connect the power cables to the system board and the hard drive backplane Install the power supply module s in their original locations Close the system H applicable place the system upright on a flat stable surface and rotate the system feet outward Reconnect the system to its electrical outlet and turn the system on including any attached peripherals System Battery Repl
169. y only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product If installed remove the front bezel Open the system Identify the bezel blank to be removed and push the metal tab to disengage the blank from the slot in the chassis K NOTE The metal tab is visible on the right side of the open system in the tower mode Pull the bezel blank out and away from the chassis Figure 15 Removing and Installing the Bezel Blank 1 bezel blank 2 metal tab Installing The Bezel Blank 44 CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product 1 2 3 4 NOTE Depending on the configuration of your system you may have a 2 5 inch or a 3 5 inch bezel blank The installation and removal procedures are the same for the different types of bezel blanks Align the bezel blank with the correspondi
170. ystem 4 If applicable install the front bezel Hard Drives All hard drives connect to the system board through the hard drive backplane Hard drives are supplied in hot swappable hard drive carriers that fit in the hard drive slots CAUTION Before attempting to remove or install a hard drive while the system is running see the documentation for the storage controller card to ensure that the host adapter is configured correctly to support hot swap hard drive removal and insertion CAUTION Do not turn off or reboot your system while the hard drive is being formatted Doing so can cause a hard drive failure E NOTE Use only hard drives that have been tested and approved for use with the hard drive backplane When you format a hard drive allow enough time for the formatting to be completed Be aware that high capacity hard drives can take a number of hours to format Removing A 2 5 Inch Hard Drive Blank A CAUTION To maintain proper system cooling all empty hard drive slots must have hard drive blanks installed 1 If installed remove the front bezel 2 Press the release button and slide the hard drive blank out until it is free of the hard drive slot 2 Figure 20 Removing and Installing a 2 5 Inch Hard Drive Blank 1 hard drive blank 2 release button Installing A 2 5 Inch Hard Drive Blank 1 If installed remove the front bezel 2 Insert the hard drive blank into the hard drive slot until the release button clicks

DELL PowerEdge T620

Contents

Download Pdf Manuals

Related Search

Related Contents