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1. ccccccccceeesseeeeeeeeeeeseeeeeeeeeesaaeeeeeeeeeaaas 33 Downloading Windows 8 Updates cceeeccccceeeseeeeeeeee see eeeeeessaeeeeeeeseseeeeeeeeuaeeeeees 34 Backup and recovery in Windows 8 cccccccseecccce eee eeeeee eee eeeeee eee eeeeeeeaeeeeeeeaeeeeeeeeaeeeeeeesaeeseeeeaas 34 Backing up your information seciascedentetecgyoteettnuesandeunaehieedupanie sorensavdunpuesramneteieedadiaceacreles 34 Performing a system recovery ssssssnnssssssssisssesssstrrrrssssstrrrerssrrrrressrssrreressssrrreressses 35 Using the Windows recovery tools ccccccecsseeeeeeeeeeeeeeseeeeeeesuaeeeeeeaeneeeeeas 35 Using FIT recovery OC ect eyo caeecennadicicsdeeebeeaesoratendusaaueenstesianseceneratecs 36 Using HP Windows 8 restore media purchased separately 0cceeee es 37 Seming up and restoring LINUR biiiciiinncienetiemaissiaciommmimnermaniiiiis 38 FP Linus SUD OOH MODE smescrereipna er ire nea EE ENEE EE EE EEEE E EEEE Ae 38 HP lostaller Kitar Linux APIKI seersisersetoiiesseri nanie Enin n EE EN EENE EOE EEEN ERE 39 Setting vp Red Hat Enterprise MOK se cncincissawdecdawannssmeventareurnsunde E e ENEE OT ESRO E staia 39 PHP MIT ENGI SU OISE cece i onn A E EE T E A E E E E E EEE 40 Installing with the HP Red Hat Linux driver disc cccccceseececeseeeeeeeeeueeeeeeeseeseeeesaeeeeees 40 BY COINS ANE E ree nee meas A N E E E EA 40 Setting up SUSE Linux Enterprise Desktop SLED ccccccecccecceeseeee
2. 99 NOTE Some components are not eligible for Customer Self Repair and must be returned to HP for service Call HP Support for further instructions before attempting to remove or repair these components Other troubleshooting options 50 The following additional troubleshooting techniques and tools are located in the Maintenance and Service Guide at http www hp com support workstation manuals POST Error Codes Diagnostic LEDs and audible beep codes Troubleshooting scenarios and solutions HP Vision Field Diagnostics Chapter 8 Diagnostics and Minor Troubleshooting 9 Routine Care General cleaning safety precautions e Never use solvents or flammable solutions to clean the computer e Never immerse any component in water or cleaning solutions apply any liquids to a clean cloth and then use the cloth on the component e Always unplug the computer before cleaning the keyboard mouse or air vents e Always disconnect the keyboard before cleaning it e Wear safety glasses equipped with side shields when cleaning the keyboard leaning the chassi Cleaning the chassis e Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer e Toremove light stains or dirt use plain water with a clean lint free cloth or swab e For stronger stains use a mild dish washing liquid diluted with water Rinse well by wiping it with a cloth or swab dampened with clear water
3. To learn more about these applications click HP Cool Tools Learn More To install or launch the applications click the appropriate application icon Refer to the Safety amp Regulatory Information guide for product regulatory information You can also refer to the regulatory label on the workstation chassis For complete and current information on supported accessories and components see http www hp com go workstations A diagram of the system board is located on the inside of the chassis all in one configuration Additional information is located in the workstation Maintenance and Service Guide on the Web at http www hp com support workstation_manuals The serial number label is on a pull out card on the side of the display all in one configuration The COA Windows 7 and GML Windows 8 are typically located near the serial number label Some workstations have this label on the bottom panel applicable Linux For information on running Linux on HP workstations go to http www hp com linux then select Linux on Workstations from the list on the left Chapter 1 Locating HP resources Support Table 1 2 Support Topic Location Product support For U S support go to http www hp com go contactHP For worldwide support go to http welcome hp com country us en wwecontact_us html Here you can e Chat online with an HP technician e Obtain email support e Find support telephone numbers e Locate an HP ser
4. Ap HP Z1 Workstation User Guide Copyright Information Copyright 2012 2013 Hewlett Packard Development Company L P Third Edition October 2013 First Edition March 2012 Part number 685886 003 Warranty Hewlett Packard Company shall not be liable for technical or editorial errors or omissions contained herein or for incidental or consequential damages in connection with the furnishing performance or use of this material The information in this document is provided as is without warranty of any kind including but not limited to the implied warranties of merchantability and fitness for a particular purpose and is subject to change without notice The warranties for HP products are set forth in the express limited warranty statements accompanying such products Nothing herein should be construed as constituting an additional warranty The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein To set up a WLAN and connect to the Internet you need a broadband modem either DSL or cable purchased separately high speed Internet service purchased from an Internet service provider and a wireless
5. For information about Red Hat certifications on HP workstations go to https hardware redhat com HP Installer Kit for Linux HPIKL 39 HPIKL driver disc Recent versions of Red Hat Linux typically require only driver updates with minor fixes to support HP workstations These releases can usually be supported with the HPIKL driver disc which can be used as a postinstallation utility for the standard Red Hat Linux install After you complete the standard Red Hat install and restart the system a Red Hat first boot utility runs Atter you specify a number of settings such as the security level time and date root password user accounts the utility lets you to load additional disc The driver disc is used during this phase All content added by HP is in the HP directory on the disc You can use it to build your own image or to browse the HP content Ee NOTE Some installations may encounter problems if they are performed with a DisplayPort connection to the monitor This is because the default drivers that the OS installers use do not support DisplayPort functionality If you experience problems try overriding the monitor choice for DisplayPort during the start of the install and using the VESA driver instead You can then set up the DisplayPort monitor later Installing with the HP Red Hat Linux driver disc 1 Ifyou do not have the appropriate HP driver disc for a supported stream create one see HP Installer Kit for Linux
6. 1000 ft above 1524 m 5000 ft For example at 3 048 m 10 000 ft the upper ambient air temperature limit is 30 C Operating 8 to 85 relative humidity non condensing Humidity Non operating 8 to 90 relative humidity non condensing Operating 0 to 3 048 m 10 000 ft Altitude Non operating 0 to 9 144 m 30 000 ft Operating 2 sine 40g 2 3ms 62 cm sec Non operating Shock e Vzsine 160 cm s 2 3ms 1059 e 20g square 422 cm s NOTE Values represent individual shock events and do not indicate repetitive shock events Operating random 0 5g rms 5 300 Hz up to 0 0025 g Hz Vibration Non operating random 2 0g rms 5 500 Hz up to 0 0150 g Hz NOTE Values do not indicate continuous vibration Chapter 2 HP Z1 Workstation features 3 Setting up and using the workstation Topics Setting up the workstation on page 11 Display options on page 20 Using the webcam on page 24 Installing optional components on page 24 Security on page 24 Product recycling on page 24 Setting up the workstation Location and ventilation Proper ventilation for the system is important for workstation operation To ensure adequate ventilation e Operate the workstation on a sturdy level surface e Provide at least o 12 cm 4 7 in clearance at the front back top and bottom of the workstation o 16 cm 6 3 in clearance on the right side for the optical drive e Ensure that the ambient air temperature surroundin
7. 42 Chapter 6 Setting up and restoring Linux 7 Updating the workstation HP is constantly working on improving your total workstation experience To ensure that the workstation leverages the latest enhancements HP recommends that you install the latest BIOS driver and software updates on a regular basis Updating the workstation after first boot After successfully booting the workstation for the first time you should follow these guidelines to ensure that the workstation is up to date Ensure that you have the latest system BIOS loaded See Upgrading the BIOS on page 43 Ensure that you have the latest drivers for your system See Upgrading device drivers on page 44 Become familiar with your available HP resources Consider a subscription to Driver Alerts at htto www hp com go subscriberschoice Upgrading the BIOS For optimum performance determine the BIOS revision on the workstation and upgrade it if necessary Determining the current BIOS version To determine the current BIOS version 1 2 3 Press Esc during power up Press F 10 to enter the F10 Setup utility Select File gt System Information Note the workstation BIOS version and compare it with the BIOS versions that appear on the HP website NOTE Procedures for upgrading the BIOS as well as the F10 Computer Setup utility BIOS Menu settings are located in the HP Z1 Workstation Maintenance and Service Guide at hitp 7 www hp com support wor
8. 1 Select Control Panel gt Power Options 2 Move the screen brightness slider at the bottom of the window to make adjustments Sore 1 Click Start gt Programs gt Productivity and Tools gt HP My Display 2 Select Adjust 3 Move the slider to make adjustments 4 At the bottom of the window click Apply or OK to save the changes Windows 8 1 Point to the upper right of the Start screen to display the Charms menu 2 Click Settings 3 In the lower corner of the right panel click Brightness 4 Move the slider to make adjustments ore 1 From the desktop window point to the task bar at the lower edge of the screen 2 Click the Show hidden icons arrow then click the HP My Display icon 3 Select Adjust 4 Move the slider to make adjustments 5 At the bottom of the window click Apply or OK to save the changes Chapter 3 Setting up and using the workstation Pixel color brightness Pixel color brightness is controlled with either the Intel iGFx or the NVIDIA MXM graphics controller intertace Both controllers can adjust the internal display panel and an external monitor This adjustment affects the brightness level of the individual RGB pixels and affects the colors of the pixels Intel iGFx adjustments for an internal display panel L 6 Right click a blank area on the display desktop to open the system display control window Click Graphics Properties Select the Advanced radio button and click OK The I
9. Bulletins and Customer Notices To find advisories bulletins and notices 1 Visit httpo 7www hp com go workstationsu 2 Select the desired product 3 Under Resources for lt your selected product gt select See more 4 Under Self Help resources in the center of the window choose the desired action and appropriate information in the scroll list to view the index Product Change Notifications 48 Product Change Notifications PCNs are proactive notifications for product changes occurring within a 30 60 day window of the effective date of the change in the manufacturing process PCNs give customers advanced notice of changes to their product such as an updated BIOS version that they may need to quality prior to the change taking place The latest PCNs are located at http www hp com go workstationsupport Chapter 8 Diagnostics and Minor Troubleshooting Helpful hints If you encounter a problem with the workstation monitor or software the following general suggestions might help you isolate and focus on the problem before taking further action At startup Verify that the workstation is plugged into a functional AC power outlet Remove all optical discs and USB drive keys from the drives before powering on the workstation Verity that the workstation is turned on and the power light is on If you have installed an operating system other than the factory installed operating system check to be sure that it is suppo
10. HPIKL on page 39 Install the operating system using the optical media included in the Red Hat Linux box set If you have a Red Hat driver disk for the OS version you are installing enter Linux da on the initial install solash screen and then press Enter 4 When asked if you have a driver disc select Yes Place the Red Hat driver disc in the drive and select the appropriate drive hd abcd Continue the normal installation 5 After successfully installing the operating system reboot the workstation e RHEL 5 the Red Hat Setup Agent also known as first boot automatically starts At the Additional DVDs screen insert your HP driver disc and select Install When the driver installation task is completed continue following the prompts until the operating system is successfully installed e RHEL 6 Insert your HP driver disc The HPIKL installation software automatically starts Follow the prompts to install the contents Warranty 40 As part of the HP workstation hardware warranty HP provides software configuration and installation support for certified versions of Red Hat Linux for up to 90 days from date of purchase Chapter 6 Setting up and restoring Linux Setting up SUSE Linux Enterprise Desktop SLED HP ofters a 64 bit SLED 11 preload on some Z series Workstations and supports 64 bit SLED 11 on other workstations Various versions of SLED are certified and supported by SUSE on HP workstations For more informati
11. Setting up and using the workstation For information about recycling HP components or products see httpo www hp com go recycle Product recycling 25 4 Setting up and restoring Windows 7 This chapter provides setup and update information for the Windows 7 operating system It includes these topics Topics Setting up the Windows 7 operating system on page 26 Restoring and recovering in Windows 7 on page 27 NOTE After you set up the operating system you should make sure the latest BIOS drivers and software updates are installed on the workstation Refer to the chapter on updating the workstation N CAUTION Do not add optional hardware or third party devices to the HP workstation until the operating system is successfully installed Adding hardware might cause errors and prevent the operating system from installing correctly Setting up the Windows 7 operating system CAUTION After installation has started do not turn off the workstation until the process is complete Turning off the workstation during installation can damage the installation and operation of the software For complete installation and configuration instructions go to http windows microsoft com en US windows help Additional information is available in the online help tool after you successfully install the operating system Installing or upgrading device drivers You must install the appropriate device drivers before you install hardware de
12. e For stubborn stains use isopropyl rubbing alcohol No rinsing is required because the alcohol evaporates quickly and does not leave a residue e After cleaning always wipe the computer with a clean lint free cloth e Occasionally clean the air vents on the computer Lint and other foreign matter can block the vents and limit the airtlow General cleaning safety precautions 51 Cleaning the keyboard N CAUTION Use safety glasses equipped with side shields before attempting to clean debris from under the keys If the keyboard has an on off switch turn it off Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer Visible debris underneath or between the keys can be removed by vacuuming or shaking Canned pressurized air can be used to clean debris from under the keys Use caution because too much air pressure can dislodge lubricants applied under the wide keys If you remove a key use a specially designed key remover to prevent damage to the keys This tool is available from many electronic supply outlets CAUTION Never remove a wide key like the space bar key from the keyboard If these keys are improperly removed or installed the keyboard might not function properly Clean under a key with a swab moistened with isopropyl alcohol and squeezed out Be careful not to wipe away lubricants necessary for proper key functions Allow the parts to air dry bef
13. on page 51 TIP If you do not find what you are looking for in this guide Find technical details in the HP Z1 Workstation Maintenance and Service Guide at htto www hp com support workstation manuals View removal and replacement videos at http www hp com go sml See additional information on your workstation at http www hp com go workstations iv About this guide Table of contents T Localing HP TESQUIces sniisiivcniinnsnne ne em 1 Product informah ON sseiererren terre Oie E EEEE E En a EERE 2 SUPPON aeae E E E E E eee rere err ere 3 PRO CUR LOG UNM iion seraa an EET EEEE EES E EE E E 4 PROCUGHONAGIOSI CS cox ives sere vin neces nia e ien ete Er AEE E EE EE EEEE EEE i RTEA 5 Oon UOC Gl eS ii T eee ace eee 6 2 HP Zi WPS lori TOTO a cictdssccdcasercasrncsarnesesceticcetnerscarenen eesti 7 COTO OTS A E ac cee E A E E E N E E A E Front and bottom components vc scccsnsdasnasnadssadaniondamendens oeeavdaednctaxsavanccwenueueuslnesactesncomness 7 SIS COMMONS IS aaa e E EE EE 8 kedr COMPONEN E aerar e E T E A EEE E E EN 9 PGS TS 9S 1A OINS sorire ganen AAE E OE EEE ESEE TO E EST tact 10 Physical CMG CEST SING Ss seca canescens vatsnaespyrtndrantdaasenerisatens coucacavantetons EErEE EREE 10 Environmental specifications i eieccrsinssnesanotivaaisvadelsnswesaincnpcndapanssuiaetandsTadoctecweeavesanetinaweeasos 10 3 Setting Up and using the Workstation cccccccccssssccccccscccsccscecccsscscccssccccces
14. problems section of this document for instructions Be sure that all required device drivers have been installed For example if you have connected a printer you must install a printer driver If you are working on a network plug another workstation with a different cable into the network connection There might be a problem with the network plug or cable If you recently added new hardware remove the hardware and verify if the workstation functions properly HP troubleshooting resources and tools 49 If you recently installed new software uninstall the software and verity if the workstation functions properly If the internal display panel on an all in one computer is blank open the computer and ensure that both ends of the cable between the system board and the internal display panel are connected If using a graphics card verity that the graphics card is properly installed Upgrade the BIOS A new release of the BIOS might have been released that supports new features or fixes your problem For more detailed information see the troubleshooting chapter in the Maintenance and Service Guide at http www hp com support workstation _manuals Customer Self Repair program Under the Customer Self Repair program you can order a replacement part and install the part without onsite HP technical assistance Customer Self Repair might be required for some components See htto www hp com go seltrepair for information on the program
15. Information Note the BIOS version and date and compare it with the BIOS versions that appear on the HP website You can also find the BIOS version number in Windows 7 1 Goto Start gt All Programs gt Accessories gt System Tools gt System Information 2 In the right pane find the line with BIOS Version Date 3 Note the BIOS version and date and compare it with the versions that appear on the HP website You can also find the BIOS version number in Windows 8 1 Point to the upper right or lower right corner of the Start screen to display the charms 2 Click Settings gt Change PC Settings For additional information on e Operating systems supported on HP workstations go to http www hp com go wsos e Windows operating systems go to http www microsoft com support e Linux operating systems go to http www hp com linux 2 HP Z1 Workstation features For complete and current information on supported accessories and components for the workstation see http partsurfer hp com Components Front and bottom components Figure 2 1 Front and bottom components Table 2 1 Component descriptions 1 Camera angle adjustment dial 5 Serial number pull out card 2 Camera 6 Speakers 3 Left and right digital microphones 7 Stand 4 Display panel 8 Chassis latches bottom view Components 8 Side components Figure 2 2 Side components Table 2 2 Component descriptions 4 1 1 Power bu
16. an operating system option on all HP workstations The kit Contains tested drivers that augment and or replace those found in RHEL or SLED to enable proper use and behavior on HP workstations Does not include Linux operating system which must be purchased separately from Red Hat or SUSE To view supported configurations and operating systems go to http www hp com support linux_ hardware matrix The HPIKL option includes a FreeDOS preload This operating system option accommodates those who have a customized Linux distribution or who have a licensed version of RHEL or SLED and would like to install the HP recommended driver additions The kit also can be downloaded E i a E o a Go to http www hp com support workstation_swdrivers Select your workstation model Select the desired operating system Select your software driver language then click the Software quick jump link Click the Obtain Software link for the appropriate package typically the most recent revision Click Agree to accept the terms of the license agreement Download the software ISO image and save it on a disc This disk is your HP driver disc Setting up Red Hat Enterprise Linux HP Z series Workstations are certified and supported on RHEL streams appropriate to the hardware technology For details of RHEL support for a particular platform see the Hardware Support Matrix for HP Linux Workstations at http www hp com support linux_ hardware matrix
17. art the computer Chapter 4 Setting up and restoring Windows 7 5 Setting up and restoring Windows 8 This chapter provides setup and update information for the Windows 8 operating system It includes these topics Topics Additional information on page 33 Backup and recovery in Windows 8 on page 34 2 NOTE After you set up the operating system you should make sure the latest BIOS drivers and software updates are installed on the workstation Refer to the chapter on updating the workstation N CAUTION Do not add optional hardware or third party devices to the HP workstation until the operating system is successfully installed Adding hardware might cause errors and prevent the operating system from installing correctly Additional information Additional information is available in the online help after you customize the operating system Setting up the Windows 8 Operating System The first time you turn on the computer you can customize the operating system If you are connected to the Internet Microsoft activates your operating system This process takes about 15 to 30 minutes Carefully read and follow the instructions on the screen We recommend that you register your computer with HP so you can receive important software updates facilitate support questions and sign up for special offers You can register your computer with HP using the Register with HP app on the Start screen N CAUTION After the initial set
18. ateeoseciniee satusesaetadedsasaesedunteiaobase eed n eii 47 ARIAS SU SOE E TET E E E A E E E S 47 Troubleshooting a problem spencers ceercceesaene sen casesseseeasascuetcocesesaieeeconaereeastuaes 48 Instant Support and Active Chot ccccccccccccesseecceeeeeeeeeeseeeceeseeeseeesaeseeeenees 48 Customer Advisories Customer and Security Bulletins and Customer Notices 48 Product Change Notifications esacecstesoneuecostecsaate cond uynabacy aeehestoeane eeheodesss 48 PTS OTL UNIS 22504 esac vest necaeeareneteqaasenccoutsswaetoeaspnten E E E ERE E OEA 49 Pt SIONS ee dosed omiapecedcea tome tucson E tones esne 49 DUMGA PETA ON aen E E E E E 49 Customer Self Repair program ccceccccceceeeeeeeeeeeessseeeeeeeeeesaeseeeeseessaeeseees 50 Other troubleshooting options ccccccccccseeeecceeeesseeeceeeeeseeeeeeeeeeaeeeeeseesaaenes 50 Y Rou ulmne Care khuvneisssnasat 51 General cleaning safety precautions sssseeesennensssstenesnsssssssttrerenssssstrrrrnnsssssssrrrerersssesesernn 5 TS SIA MS chas S aarne steep sendin E EE E E E E E ENE 5 Cleaning the keyboard nonnnnnnesennnnnsseenenssssensnsssseresssrsrersssssrerssssresrssssreesssssertessssreresssrrersssn 52 Gemino TIN monio e T E eee ade ee 52 Cleaning ANS US E naaa an E E E E SEE E E E ES 53 yii viii 1 Locating HP resources This section provides information on the following resources tor your HP workstation Topics Product informatio
19. create recovery discs your computer must have a DVD writer and you must use only high quality blank DVD R or DVD R discs Ex NOTE You cannot use DVD RW DVD RW DVD RW DL DVD RW DL DVD R DL or DVD R DL discs to create recovery discs You have the option of creating a recovery USB flash drive instead using a high quality USB drive Chapter 4 Setting up and restoring Windows 7 e Ifyou are creating recovery discs be sure to use high quality discs It is normal for the system to reject defective discs You will be prompted to insert a new blank disc to try again e The number of discs in the recovery disc set depends on your computer model typically 3 to 6 DVDs The Recovery Media Creation program tells you the specific number of blank discs needed to make the set If you are using a USB flash drive the program will tell you the size of the drive required to store all the data minimum of 8 GB Ea NOTE The process of creating recovery media is lengthy You can quit the process at any time The next time you initiate the process it resumes where it left off Creating recovery media To create recovery discs 1 Close all open programs 2 Click the Start button click All Programs click Security and Protection click Recovery Manager and then click HP Recovery Media Creation If prompted click Yes to allow the program to continue Click Create recovery media using blank DVD s and then click Next Follow the on scre
20. cscscscesceees 11 Setting up the workstation ccesacncdccevesasicccnidnendsantecussdsencsenadse hesewicow as doatidomsadedaeideebniseietiesicetiess 1 locahon Gna VSN MoS ctercacenceiduaetanecd eave tacenc r a a raei 11 Sode Lee US EAE dee S E E E E A EEEE AE 12 Installing the USB wireless dongle into the internal USB port cccccceceeeeeeeteeeeeeeeeeees 17 Enabling Bluetooth Devices es seaid piesa secucuedcen vsewesiemnceuanaeent eevee castes aeseneedaetaaeeeetecs 19 D POVORIN or E E E E E 20 Adjusting display brightness acesevizuchaciesacedieratcaswtamnhorsevaceneetecaasetamnsetteTacashese tao oesenenees 20 Controlling display panel brightness a ieccscanaseracnecotcwvdnekoteetniavedencotsbeatonesareceduedawtniew 20 Internal display panel backlight brightness ccccccecesseeececeeeseeeeeeeeaaeeeees 20 Pixel golor Il GMIMESS cesta cucieateanntaberbioesersoseanetcanteeecbanusessmsanseueseneeteseseeteees 21 Adding Gin external OMI OM dessa vestecosseasacetdcatinnteecneseaneusedassiaedieneseersedvesetonseesiowsed 22 Customizing the display panel or the external monitor ccceeeececceeeseeeeeeeeeesaeeeeeeeeeas 22 Using the HP Z1 Workstation as a monitor cceeecccccce ee eeeeeeeeeeeeeeeeeeceesaeaeeeeeeeeaaeseeess 23 POTOSI ihe UO signal seregei carters ro cdicets a E EEE E E A 24 ME aE E E E EE E E E A ET 24 Installing optional components lt 2 c ss 522 ses seieseniucesedaniaenwmeosssduebetdedantenadandoos See ye
21. des the Business Support Center BSC The BSC is a portal to an extensive selection of online tools To access BSC and troubleshoot a problem with the workstation complete the following 1 Visit http www hp com go workstationsu 2 Under the Business Support Center menu on the left select Troubleshoot a problem 3 Under Select your product center window select Workstations under personal computing 4 Under Select your product continue with selections as appropriate to the workstation series and model and to the problem you are troubleshooting Instant Support and Active Chat HP Instant Support is a set of web based support tools that automate and speed up the resolution of problems concerning desktop computing tape storage and printing Active Chat enables you to electronically submit a support ticket to HP over the web When you submit a support ticket Active Chat collects information about the computer and passes it to an online support specialist The collection of information might take up to 30 seconds depending on the computer configuration When you submit a support ticket you receive a contirmation message containing your case ID the support hours for your location and the estimated time of response For more information about HP Instant Support and Active Chat and how to use them go to http instantsupport hp com Ey NOTE This feature is not available on Linux Customer Advisories Customer and Security
22. e lower I O ports 5 After tilting the unit connect the power cord Ethernet cable and other peripherals including the wired keyboard and mouse to the lower I O panel Route the cables through or around the unit stand Figure 3 4 Connect cables to lower I O panel Power DisplayPort S PDIF 22 Bg o Setting up the workstation 13 6 When cable connections are complete carefully tilt the unit forwards toward you Figure 3 5 Tilt the unit towards you after connecting cables Ee NOTE Because the workstation is heavy and the stand joints are tight you might need to exert some force to maneuver the workstation 7 Rotate the workstation to the upright position Some force is required Figure 3 6 Rotate the workstation 14 Chapter 3 Setting up and using the workstation 8 Connect the workstation to a grounded AC power outlet 1 and power on the unit 2 Figure 3 7 Power on the workstation O 9 Ifyou order a wireless mouse keyboard as an after market option you can connect the wireless mouse and wireless keyboard using the following steps a Insert the wireless dongle into a side USB port Ee NOTE You also have the option of installing the wireless dongle in a internal USB port For instructions refer to Installing the USB wireless dongle into the internal USB port on page 7 Figure 3 8 Insert dongle in unit side USB port Setting up the workstation 15 b Turn the wireless
23. eck the OS master control and SW audio player control to be sure that neither is set too low Using the webcam The webcam works automatically with any webcam software A white activity LED is on when the webcam is active Optimal performance of the fixed focus lens is at 0 5 meters A dial at the top of the workstation lets you e Adjust the camera angle e Disable the camera by turning the dial all the way toward the front of the workstation A red stripe in the camera viewport indicates the lens is pointing straight down into the chassis The user is not visible Installing optional components You can install additional components such as memory hard drives and PCle Mini Cards in your workstation e To view component installation videos go to hitp www hp com go sml e For installation guidelines and technical information refer to the HP Z1 Workstation Maintenance and Service Guide at http www hp com support workstation_ manuals Security You can secure your workstation by attaching a lock to the cable lock slot The workstation includes several security features to reduce the risk of theft and to warn of chassis intrusion Refer to the Maintenance and Service Guide for information about additional hardware and software security features available for your system Product recycling HP encourages customers to recycle used electronic hardware HP original print cartridges and rechargeable batteries 24 Chapter 3
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25. eft column select Download Drivers and Software 3 Follow the instructions to find the latest drivers available for the workstation If a needed driver is not found see the website of the manufacturer of the peripheral device Chapter 7 Updating the workstation 8 Diagnostics and Minor Troubleshooting Calling support At times you might encounter an issue that requires support When you call support Have the computer readily accessible Write down the computer serial numbers product numbers model names and model numbers and have them in front of you Note any applicable error messages Note any add on options Note the operating system Note any third party hardware or software Note the details of any blinking LEDs on the front of the computer tower and desktop configurations or on the side of the computer all in one configurations Note the applications you were using when you encountered the problem Ey NOTE When calling in for service or support you might be asked for the product number example PS988AV of the computer If the computer has a product number it is generally located next to the 10 or 12 digit serial number of the computer Ey NOTE On most models the serial number and product number labels can be found on the top or side panel and at the rear of the computer tower and desktop configurations or on a pull out card on the side of the display all in one configurations For a listin
26. em Restore procedure before you use the System Recovery feature Ee NOTE Some features might not be available on systems that are shipped without a Windows operating system To start System Restore 1 Close all open programs 2 Click the Start button right click Computer and then click Properties 3 Click System protection System Restore click Next and then follow the on screen instructions To add restore points manually 1 Close all open programs 2 Click the Start button right click Computer click Properties and then click System protection Under Protection Settings select the disk for which you want to create a restore point 4 Click Create and then follow the on screen instructions 28 Chapter 4 Setting up and restoring Windows 7 System Recovery Z WARNING This procedure will delete all user information To prevent loss of information be sure to back up all user information so you can restore it after recovery Always use the System Restore procedure before you use the System Recovery program See System Restore on page 28 System Recovery completely erases and reformats the hard disk drive deleting all data files that you have created and then reinstalls the operating system programs and drivers However you must reinstall any software that was not installed on the computer at the factory This includes software that came on media included in the computer accessory box and any software programs y
27. en instructions Label each disc as you make it for example Recovery 1 Recovery 2 and then store the discs in a secure place To create a recovery USB flash drive Ex NOTE You must use a flash drive with a capacity of at least 8 GB 1 Close all open programs Insert the USB flash drive into a USB port on the computer Click the Start button click All Programs click Security and Protection click Recovery Manager and then click Recovery Media Creation 4 Click Create recovery media with a USB flash drive and then click Next Select the USB flash drive from the list of media The program will let you know how much storage is required to create the recovery drive If the USB flash drive does not have enough storage capacity it will appear grayed out and you must replace it with a larger USB flash drive Click Next Ea NOTE Recovery Media Creation formats the flash drive deleting any files on it 6 Follow the on screen instructions When the process is complete label the USB flash drive and store it in a secure place Ea NOTE Do not use media cards for creating recovery media The system may not be able to boot up from a media card and you may not be able to run system recovery Restoring and recovering in Windows 7 31 Using recovery media 32 N CAUTION System Recovery deletes all data and programs you have created or installed Back up any important data to a CD or DVD or to a USB flash drive To create recov
28. ery media see System recovery using recovery media on page 30 To perform a System Recovery using recovery media 1 If using a set of DVDs insert the first recovery disc into the DVD drive tray and close the tray If you are using a recovery USB flash drive insert it into a USB port 2 Ifthe computer is not responding press and hold the power button for approximately 5 seconds or until the computer turns off or Click the Start button and then click Shut Down Disconnect all peripheral devices from the computer except the monitor keyboard and mouse Press the power button to turn on the computer Press Esc as the computer is powering on to see the startup menu Use the arrow keys to select the boot menu and press Enter Use the arrow keys to select the location where the recovery media is inserted USB or DVD Press Enter to boot from that device 6 If Recovery Manager asks if you want to run System Recovery from Media or Hard Drive select Media On the Welcome screen under I need help immediately click Factory Reset 7 Ifyou are prompted to back up your files and you have not done so select Back up your files first recommended and then click Next Otherwise select Recover without backing up your files and then click Next If you are prompted to insert the next recovery disc do so When Recovery Manager is finished remove the recovery disc or the recovery USB flash drive from the system 10 Click Finish to rest
29. g of all worldwide support phone numbers go to http www hp com support select your region and click Connect with HP in the upper right corner Calling support 45 8 Locating ID labels To assist in troubleshooting product serial and authentication numbers are available on each computer e All workstations have a serial number unique for each workstation and product number Have these numbers available when you contact support e The Certificate of Authentication COA is used only for systems with Windows 7 preinstalled e The Genuine Microsoft Label GML is used only for systems with Windows 8 preinstalled e A service label shows the build ID and Feature Byte strings which are needed for system board replacement The all in one service label can be found in the location shown in Figure 8 1 pull out card Figure 8 1 All in one service label location 46 Chapter 8 Diagnostics and Minor Troubleshooting Locating warranty information To locate base warranty information see hitp www hp com support warranty lookuptool To locate an existing Care Pack see http www hp com go lookuptool To extend a standard product warranty visit hito www hp com hps carepack HP Care Pack Services offer upgraded service levels to extend and expand a standard product warranty HP troubleshooting resources and tools This section provides information on the HP Help and Support Center online support and helpful hints for troub
30. g the workstation falls within the specified limits see Environmental specifications on page 10 e Never restrict the incoming or outgoing airflow of the workstation by blocking any vents or air intakes Setting up the workstation 11 Setup procedure 1 The HP Z1 Workstation weighs 21 3 kg 47 0 lbs and must be removed from the box by two people Z WARNING Ifa product is shipped in packaging marked with this icon a the product must always be lifted by two people to avoid personal injury due to product weight Z WARNING To reduce the risk of electric shock or damage to your equipment Plug the power cord into a grounded earthed AC power outlet Do not disable the power cord grounding pin for example by attaching a two pin adapter The grounding pin is an important safety feature To disconnect power from the workstation unplug the power cord from the grounded AC outlet 2 Push the unit down firmly to the lowest horizontal position to release the green button in the stand N CAUTION Never open the unit unless it is in the lowest horizontal position Otherwise system components may be damaged Figure 3 1 Push down to release green button 3 Push the green button while lifting Figure 3 2 Push the green button 12 Chapter 3 Setting up and using the workstation 4 To access the lower I O ports carefully tilt the unit backwards away from you Figure 3 3 Tilt the unit away from you to access th
31. howtadeadosdeebaene sees 24 DSC ONY O E EEE O O dient E A N A A nepanhieeee eauseenean oe TE 24 oduc Tey WG ere R E E E E EE E E E 24 4 Setting Up and restoring Windows 7 ccccccsscscscsccscscccccsscscccscescececesescccscescscscscescsees 26 Setting up the Windows 7 operating system acai dcesenccyenemendnasesaancneosetentnedereyacaiterebeuionaadesmumaciaiedanes 26 Installing or upgrading device drivers scccace d ccedasndiensenandeunedeeawnwedsuniedaidendeledohedendeneseoth 26 Transferring files and settings wcrcsuae wscsecapnsatewtenuesectonschoseeiesacen mcemeatedigesserousstaaweenerees 27 Restoring and recovering in Windows 7 cccccseeeccceeseeeeeeeee es eeeeeeeeeseeeeeeeesaeeeeeeeeeaaeeeeeeeaaaseeees 27 SPE Ee E E ER A AE A E E E A A E E E 28 EREC rrna E E E E A E E A E E EA 29 System Recovery when Windows is responding ccccesseecceeeseeeeeeeeeeeeeeeens 29 System Recovery when Windows is not responding cccccseeeseeeeeeeeeeeeeenees 30 System recovery USING recovery MEIC cccccceeeseeeceecceeseeeeeeeeeessaeeeeeeeeeaaas 30 Creating recovery medida cnasaccaceds asctamecncscictactawcssancungucoacusee sudan 3 Using recovery media aed atest tecaciecacicaert ertgocnrdevaenieiedeoiacosarsoaaieds 32 5 Setting Up and restoring Windows 8 cccccccccscssccccccccsccccccscccccescecscscescscecesescscecesees 33 PMO MGM OPM GNOM soreer nra e E EEEIEE E E Na 33 Setting up the Windows 8 Operating System
32. ings and select the internal display panel to adjust Click the Use NVIDIA Settings radio button The brightness slider is set to 50 Move the slider up or down to adjust the brightness At the bottom of the window click Apply or OK to save the changes Display options 21 NVIDIA MXM controller pixel color adjustments for an external monitor 1 Right click a blank area on the display desktop to open the system control window Click the NVIDIA control panel 2 Click the icon for your external monitor A green box outlines the icon 3 On the left side of the NVIDIA Control Panel click Adjust desktop color settings and select the external monitor to adjust 4 Click the Use NVIDIA Settings radio button 5 The brightness slider is set to 50 Move the slider up or down to adjust the brightness 6 At the bottom of the window click Apply or OK to save the changes Adding an external monitor To connect a monitor to the workstation 1 Determine the correct cable and or adapter requirements for the monitor Monitor Interface Required connection DisplayPort DisplayPort cable VGA DisplayPort to VGA adapter with VGA cable DVI DisplayPort to DVI adapter with DVI D cable Dual Link DVI DisplayPort to DLDVI adapter with Dual Link cable HDMI DisplayPort to HDMI adapter with HDMI cable 2 Connect the DisplayPort end of the cable adapter to the DisplayPort connector on the back of the workstation 3 Connect the other end
33. kstation_manuals Updating the workstation after first boot 43 44 Upgrading BIOS To find and download the latest available BIOS which includes the latest enhancements 1 Go to http www hp com go workstationsupport Select Download Drivers and Software from the left menu column under Tasks Follow the instructions to locate the latest BIOS available for the workstation If the BIOS on the website is the same as the version on your system no further action is required SS 2S If the BIOS on the website is a version later than the one on your system download the appropriate version for the workstation Follow the instructions in the release notes to complete the installation Upgrading device drivers If you install a peripheral device such as a printer display adapter or network adapter confirm you have the latest device drivers loaded If you purchased your device through HP visit the HP website to download the latest drivers for your device These drivers have been tested to ensure the best compatibility between your device and your HP workstation If you did not purchase your device from HP HP recommends visiting the HP website first to see if your device and its drivers have been tested for HP workstation compatibility If no driver is available visit the device manufacturer s website to download the latest drivers To upgrade device drivers 1 Go to http www hp com go workstationsupport 2 Under Tasks in the l
34. leshooting HP Support Assistant HPSA HP Support Assistant Windows 7 systems only helps you maintain workstation performance and resolve problems HPSA provides automated updates onboard diagnostics product information and guided assistance to help maintain optimum workstation performance To access HPSA click Start gt All Programs gt HP Help and Support gt HP Support Assistant Eo NOTE HP Support Assistant is not available on Linux or Windows 8 Online support Online access and support resources include web based troubleshooting tools technical knowledge databases driver and patch downloads online communities and product change notification services The following websites are also available to you e http www hp com Provides useful product information e http www hp com support workstation_manuals Provides the latest online documentation e http www hp com go workstationsupport Provides technical support information for workstations e http www hp com support Provides a listing of the worldwide technical support phone numbers Access the telephone numbers by visiting the website then select your region and click Contact HP in the upper left corner e http www hp com support workstation_swdrivers Provides access to software and drivers for workstations Locating warranty information 47 Troubleshooting a problem To help you troubleshoot problems with your system HP provi
35. loaded click the Start button click All Programs click Security and Protection and then click Recovery Manager If prompted click Yes to allow the program to continue 5 Under I need help immediately click System Recovery 6 Select Yes and then click Next Your computer restarts Ey NOTE If your system does not detect a recovery partition it prompts you to insert recovery media that you have created Insert the first disc or the USB flash drive select Yes and then click Next fo restart the computer If you are using discs insert the next disc when prompted 7 When the computer restarts you will see the Recovery Manager welcome screen again Under I need help immediately click System Recovery If you are prompted to back up your files Restoring and recovering in Windows 7 29 and you have not done so select Back up your files first recommended and then click Next Otherwise select Recover without backing up your files and then click Next System Recovery begins After System Recovery is complete click Finish to restart the computer When Windows has loaded shut down the computer reconnect all peripheral devices and then turn the computer back on System Recovery when Windows is not responding CAUTION System Recovery deletes all data and programs you have created or installed If Windows is not responding but the computer is working follow these steps to perform a System Recovery 1 2 3 4 Turn
36. mouse switch on Figure 3 9 Turn switch on 10 Connect the unit to the Internet through the wireless feature or with an RJ 45 network cable Figure 3 10 Connect to the Internet 16 Chapter 3 Setting up and using the workstation Installing the USB wireless dongle into the internal USB port If you order a wireless keyboard and mouse you can install the wireless dongle in the internal USB port See the following instructions 1 Turn off the workstation and then unplug the power cord from the grounded AC power outlet 2 Holding the workstation firmly at the center of the top and bottom maneuver the workstation into a horizontal position Figure 3 11 Maneuver workstation to horizontal position 3 Slide the latches on the bottom of the workstation outward and open the chassis Figure 3 12 Open chassis Setting up the workstation 17 4 Install the dongle in the internal USB port on the lower I O assembly Carefully close the workstation and maneuver it fo an upright position Figure 3 13 Internal USB port 7 IMPORTANT An outline around the internal USB port identifies the maximum area allowed for an internal USB device The dongle must fit within this area 5 Ensure the mouse and keyboard are within 30 cm 12 in of the workstation and away from interference from other devices Turn on the power on the bottom of the wireless mouse 1 Place them in front of the workstation Figure 3 14 Wireless keyboa
37. n on page 2 e Technical specifications e HP Cool Tools Regulatory information 6 Accessories System board e Serial number Certificate of Authenticity and Genuine Microsoft Label Support on page 3 e Product support e HP Support Assistant e Warranty information Product documentation on page 4 e HP and third party documentation white papers e Product notifications e Technical specifications QuickSpecs e Customer Advisories Security Bulletins Notices Product diagnostics on page 5 e HP Vision Diagnostics e Audible beeps and LED code definitions e POST error codes Product updates on page 6 e Driver and BIOS updates e Operating systems 2 Product information Table 1 1 Product information Topic Technical specifications HP Cool Tools Windows 7 only Regulatory information Accessories System board Serial number Certificate of Authenticity COA and Genuine Microsoft Label GML if Location Go to www hp com go quickspecs In the left pane select your region and then select Workstations Most HP workstations with the Windows 7 operating system are preloaded with tools that may enhance system performance and with additional software that is not automatically installed during first boot To access these applications e Click the HP Cool Tools icon on the desktop or e Open the HP Cool Tools folder by selecting Start gt All Programs gt HP gt HP Cool Tools
38. nitor 1 Connect one end of a DisplayPort cable to the external graphics source s DisplayPort connector Connect the other end to the DisplayPort connector on the back of the HP Z1 Workstation Figure 3 15 Connecting the display ports 2 On the HP Z1 Workstation keyboard simultaneously press Ctrl Shift S D switch display to enable the workstation to display output from the external graphics source 3 To switch back simultaneously press Ctrl Shift S D on the HP Z1 Workstation keyboard to reinstate the internal graphics source and place the workstation display panel in standby mode On the HP Z1 Workstation move the mouse or press the space bar to wake up the display panel Ee NOTE This feature relies on the My Display utility which is subject to change with new sottware and driver releases To download the latest software and driver go to hitp www portrait com dtune how enu uparade instructions html Display options 23 Adjusting the audio signal e There is no hardware volume control on the HP Z1 Workstation However some keyboards do have volume buttons usually in the upper right corner e Volume can be adjusted with the operating system OS master control or the software SW audio player control e The OS master control and SW audio player control are independent However they are both simultaneously active and aftect the overall volume of the audio signal e Ifthe audio signal is not audible ch
39. ntel Graphics and Media control panel opens From the left side of the Intel Graphics and Media control panel select Display gt Color Enhancement Click the Display drop down window and select Built In Display The brightness slider is set to 0 Move the slider to adjust the brightness up to 100 or down to 60 At the bottom of the window click Apply or OK to save the changes Intel iGFx pixel color adjustments for an external monitor 1 5 6 Right click a blank area on the display desktop to open the system display control window Click Graphics Properties Select the Advanced radio button and click OK The Intel Graphics and Media control panel window displays From the left side of the Intel Graphics and Media control panel select Display gt Color Enhancement Click the Display drop down window and select the External Monitor For example if a ZR2740w monitor is connected select Digital Display ZR2740w The brightness slider is set to 50 Move the slider up or down to adjust the brightness At the bottom of the window click Apply or OK to save the changes NVIDIA MXM controller pixel color adjustments for an internal display panel 1 Right click a blank area on the display desktop to open the system display control window Click the NVIDIA control panel Click the HP Z1 display panel icon A green box outlines the icon On the left side of the NVIDIA Control Panel click Adjust desktop color sett
40. of the cable to the external monitor 4 Turn on the monitor If the workstation is running Microsoft Windows and a graphics driver is installed the workstation automatically detects the external monitor and uses it as a display Customizing the display panel or the external monitor You can manually select or change the monitor refresh rates screen resolution color settings font sizes and power management settings of the workstation s display panel or external monitor Use either the control panel of the graphics processing unit MXM card or integrated graphics or select the Windows Control Panel gt Display options For more information about customizing your external monitor refer to the documentation included with the monitor 22 Chapter 3 Setting up and using the workstation Using the HP Z1 Workstation as a monitor The DisplayPort connector on the HP Z1 Workstation is bi directional and lets you use the workstation as a display for another computer such as a laptop The other computer referred to as the external graphics source must have a graphics DisplayPort output connector A set of keystrokes on the workstation keyboard switches the port from output to input and back While in output mode the port drives an external monitor While in input mode an external graphics source drives the workstation display panel Ee NOTE This feature is only supported on the Windows operating system To use the workstation as a mo
41. off the computer If necessary press and hold the power button until the computer turns off Disconnect all peripheral devices from the computer except the monitor keyboard and mouse Press the power button to turn on the computer As soon as you see the HP logo screen repeatedly press the F11 key on your keyboard until the Windows is Loading Files message appears on the screen Under I need help immediately click System Recovery If you are prompted to back up your files and you have not done so select Back up your files first recommended and then click Next Otherwise select Recover without backing up your files and then click Next System Recovery begins After System Recovery is complete click Finish to restart the computer When Windows has loaded shut down the computer reconnect all peripheral devices and then turn the computer back on System recovery using recovery media 30 You should create a set of recovery media either a set of DVDs or a USB flash drive from the recovery image stored on your hard disk drive This image contains the operating system and software program files that were originally installed on your computer at the factory You can create only one set of recovery media for your computer and the media can be used only with this computer Store the recovery media in a safe place f NOTE Some features might not be available on systems that are shipped without a Windows operating system To
42. ollow the on screen instructions NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support From the Start screen type help and then select Help and Support Using F11 recovery tools N CAUTION Using F11 completely erases hard drive contents and reformats the hard drive All files that you have created and any software that you have installed on the computer are permanently removed The F11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled To recover the original hard drive image using F11 1 If possible back up all personal files 2 Restart the computer and then press esc while the company logo is displayed The computer Startup Menu displays Press F11 to select the System Recovery option Choose your keyboard localization On the Choose an option menu select Troubleshoot eT YS On the Troubleshoot menu choose either Refresh your PC to repair the OS or Reset your PC to completely reinstall the OS 7 Follow the on screen instructions Ea NOTE If the F11 System Recovery does not start you must recover your operating system and programs using the Windows 8 Restore Media purchased separately For additional information see Using HP Windows 8 restore media purchased separately on page 37 36 Chapter 5 Setting u
43. on refer to the SUSE certification bulletin search page at http developer novell com yessearch Setting up preloaded SLED To set up SLED on systems preloaded with the operating system 1 Start the workstation 2 When prompted enter the workstation installation settings password network graphics time keyboard settings and SUSE Customer Center Configuration Ee NOTE You can activate your SUSE subscription from the SUSE Customer Center Configuration screen To view the full SUSE Customer Center documentation go to http www suse com documentation and select your operating system Installing SLED with the DVD Installer Kit 1 If an HP driver disc did not come with your workstation create one see HP Installer Kit for Linux HPIKL on page 39 Install the operating system using the discs included in the SUSE box set Atter successtully installing the operating system reboot the workstation Insert your HP driver disc The HPIKL installation software automatically starts Follow the prompts to install the contents Warranty HP provides configuration and installation support for SLED 11 on Z series Workstations for up to 90 days from date of purchase SUSE also provides support for all versions of SLED that are certitied on HP workstations Setting up SUSE Linux Enterprise Desktop SLED 4 Restoring SLED preloaded systems only The SLED restore media is required to restore the Linux operating system To crea
44. ore reassembly Use tweezers to remove any fibers or dirt in confined areas Cleaning the monitor Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer To clean the monitor wipe the monitor screen with a towelette designed for cleaning monitors or a clean cloth moistened with water N CAUTION Do not use sprays or aerosols directly on the screen the liquid might seep into the housing and damage a component Never use solvents or flammable liquids on the monitor because display or housing damage may result 52 Chapter 9 Routine Care Cleaning the mouse 1 Follow the safety precautions in the Maintenance and Service Guide for your workstation before cleaning the computer If the mouse has an on off switch turn it off Wipe the body of the mouse with a damp cloth If the mouse has a e Laser or LED use a cotton swab dampened with cleaning solution to gently brush out any dust around the laser or LED then wipe again with a dry swab Do not wipe the laser or LED directly with the swab e Scroll wheel spray canned pressurized air in the gap between the scroll wheel and the click buttons Do not blow air directly on one spot for very long or condensation can form e Roller ball remove and clean the roller ball remove any debris from the ball socket wipe out the socket with a dry cloth and reassemble the mouse Cleaning the mouse 53
45. ou installed after purchase Ea NOTE Some features might not be available on systems that are shipped without a Windows operating system You must choose one of the following methods to pertorm a System Recovery e Recovery image Run System Recovery from a recovery image stored on your hard disk drive The recovery image is a file that contains a copy of the original factory shipped software To perform a System Recovery from a recovery image see System Recovery when Windows is responding on page 29 or System Recovery when Windows is not responding on page 30 e Recovery media Run System Recovery from recovery media that you have created from files stored on your hard disk drive or purchased separately To create recovery media see System recovery using recovery media on page 30 System Recovery when Windows is responding CAUTION System Recovery deletes all data and programs you have created or installed Before you begin back up any important data to a CD or DVD or to a USB flash drive Ee NOTE In some cases you must use recovery media for this procedure To create this media follow the instructions in Creating recovery media on page 31 If the computer is working and Windows 7 is responding use these steps to perform a System Recovery 1 Turn off the computer 2 Disconnect all peripheral devices from the computer except the monitor keyboard and mouse 3 Turn on the computer 4 When Windows has
46. p and restoring Windows 8 Using HP Windows 8 restore media purchased separately To order HP Windows 8 restore media go to hitp www hp com support select your country or region and follow the on screen instructions You can also order the media by calling support N CAUTION Using HP Windows 8 restore media completely erases hard drive contents and reformats the hard drive All tiles that you have created and any software that you have installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using HP Windows 8 restore media Ee NOTE This process takes several minutes 1 If possible back up all personal files Insert the Windows 8 OS DVD Restart the computer and then follow the instructions provided with the Windows 8 operating system media to install the operating system 4 When prompted press any keyboard key 5 Follow the on screen instructions Atter the operating system install is completed 1 Remove the Windows 8 operating system media and then insert the Driver Recovery media 2 Install the Hardware Enabling Drivers first and then install Recommended Applications Backup and recovery in Windows 8 37 6 Setting up and restoring Linux HP offers a variety of Linux solutions for HP workstation customers e HP certifies and supports Red Hat Enter
47. prise Linux RHEL on HP workstations e HP certifies and supports SUSE Linux Enterprise Desktop SLED on HP workstations e HP offers a SLED 11 preload on some Z series Workstations This chapter describes how to set up and restore the Linux operating system It includes these topics Topics HP Installer Kit for Linux HPIKL on page 39 Setting up Red Hat Enterprise Linux on page 39 Setting up SUSE Linux Enterprise Desktop SLED on page 41 Proprietary graphics drivers on page 42 Ea NOTE Atter you set up the operating system make sure the latest BIOS drivers and software updates are installed Refer to the chapter on updating the workstation N CAUTION Do not add optional hardware or third party devices to the workstation until the operating system is successfully installed Adding hardware might cause errors and prevent the operating system from installing correctly HP Linux Support Matrix Not all release streams are supported on particular platforms To find out which streams are supported on your workstation refer to the Linux certification and support matrix 1 Go to http www hp com linux 2 Inthe Platforms tab select HP Workstations 3 Select Certification Matrix 4 Goto the Red Hat or SUSE tab 38 Chapter 6 Setting up and restoring Linux HP Installer Kit for Linux HPIKL The HP Installer Kit for Linux helps users install certitied versions of RHEL or SLED on HP workstations It is available as
48. rd and mouse 18 Chapter 3 Setting up and using the workstation Enabling Bluetooth Devices The workstation is Bluetooth enabled To connect a Bluetooth wireless device 1 Make your Bluetooth device send out a radio signal so that it is discoverable by the workstation refer to the device documentation for instructions In the Windows Control Panel go to Hardware and Sound e f your Bluetooth device is a printer click Printers click Add a printer and follow the on screen instructions e Forall other devices click Bluetooth Devices click Add and then follow the on screen instructions Setting up the workstation 19 Display options Adjusting display brightness The HP Z1 Workstation uses two methods to control the display brightness e The backlight brightness settings control the overall brightness of the internal display panel only e The pixel color brightness settings control the individual pixel color intensity for the internal display panel and an external monitor Changing the pixel color brightness will affect the color of the pixels and will affect the colors of your display Controlling display panel brightness Internal display panel backlight brightness 20 Windows 7 and Windows 8 each offer two methods for controlling the backlight brightness of the internal display panel These two options adjust the backlight brightness from 100 down to 30 of the full backlight brightness Windows 7
49. recovery tools To recover information that you previously backed up A From the Start screen type help and then select Help and Support To recover your information using Automatic Repair follow these steps N CAUTION Some Automatic Repair options will completely erase and reformat the hard drive For additional information go to Help and Support From the Start screen type help and then select Help and Support 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition and the Windows partition From the Start screen type e and then click Windows Explorer ope From the Start screen type c and then select Computer f NOTE If the Windows partition and the HP Recovery partition are not listed you must recover your operating system and programs using the Windows 8 operating system media and the Driver Recovery media both purchased separately For additional information see Using HP Windows 8 restore media purchased separately on page 37 Backup and recovery in Windows 8 35 3 If the Windows partition and the HP Recovery partition are listed restart the computer after Windows has loaded and then press and hold Shift while clicking Restart Ee NOTE If the computer fails to boot to Windows after several attempts the system will boot to the Windows Recovery Environment by default 4 Select Troubleshoot select Advanced Options and then select Automatic Repair 5 F
50. reen shot of your settings The screen shot can be a time saver if you have to reset your preferences To create a backup using Windows Backup and Restore Chapter 5 Setting up and restoring Windows 8 Ee NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 From the Start screen type backup click Settings and then select from the list of displayed options 2 Follow the on screen instructions to set up your backup create a system image or create system repair media Performing a system recovery In case of system failure or instability the computer provides the tollowing tools to recover your files e Windows recovery tools You can use Windows Backup and Restore to recover information you have previously backed up You can also use Windows Automatic Repair to fix problems that might prevent Windows trom starting correctly e The F11 recovery tools You can use the F11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory Ey NOTE If you are unable to boot start up your computer and you cannot use the system repair media you previously created you must purchase Windows 8 operating system media to reboot the computer and repair the operating system For additional information see Using HP Windows 8 restore media purchased separately on page 37 Using the Windows
51. rio 9 20063 Cernusco Naviglio MI Italy e Asia Pacific Hewlett Packard POD P O Box 200 Alexandra Post Office Singapore 911507 Please include your product number warranty period found on your serial number label name and postal address Support 4 Product documentation Table 1 3 Product documentation Topic HP user documentation white papers and third party documentation Removal and replacement videos Product notifications Technical specifications Customer Advisories Security Bulletins and Notices Chapter 1 Locating HP resources Location For the latest online documentation go to http www hp com support workstation manuals These include this User Guide and the Maintenance and Service Guide To learn how to remove and replace workstation components go to http www hp com go sml Subscriber s Choice is an HP program that allows you to sign up to receive driver and software alerts proactive change notifications PCNs the HP newsletter customer advisories and more Sign up at www hp com united states subscribe gateway jumpid go subscribe gatel The Product Bulletin contains QuickSpecs for HP Workstations QuickSpecs include information about the operating system power supply memory CPU and many other system components To access the QuickSpecs see hitp www hp com go quickspecs To find advisories bulletins and notices 1 See http www hp com go wo
52. rkstationsupport 2 Select the desired product 3 From the Resources section select See more 4 Use the scroll bar to select Customer Advisories Customer Bulletins or Customer Notices Product diagnostics Table 1 4 Product diagnostics Topic Windows 7 Diagnostics tools Windows 8 Diagnostics tools Audible beep and LED code definitions POST error codes Location The HP Vision Diagnostics utility is preinstalled on select Windows 7 workstations The HP Vision Diagnostics utility is preinstalled on select Windows 8 workstations For additional information see the workstation Maintenance and Service Guide at htto www hp com support workstation manuals Refer to the workstation Maintenance and Service Guide at http www hp com support workstation_manuals Refer to the workstation Maintenance and Service Guide at http www hp com support workstation_ manuals Product diagnostics 5 6 Product updates Table 1 5 Product updates Topic Driver and BIOS updates Operating systems Chapter 1 Locating HP resources Location See http www hp com go workstationsupport to verify that you have the latest drivers for the workstation To determine the current workstation BIOS on your workstation follow these steps during system power up 1 Power on the workstation and press Esc during start up boot 2 Press F10 to enter the F10 Setup utility 3 Go to File gt System
53. router purchased separately Windows 8 Not all features are available in all editions of Windows 8 This computer may require upgraded and or separately purchased hardware drivers and or software to take full advantage of Windows 8 functionality See http 7www microsoft com for details Windows 7 This computer may require upgraded and or separately purchased hardware and or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality See http windows microsoft com en uS windows get know windows 7 for details Trademark Credits Microsoft and Windows are U S registered trademarks of Microsoft Corporation Intel is a trademark of Intel Corporation in the U S and other countries FireWire is a trademark of Apple Computer Inc registered in the U S and other countries Bluetooth is a trademark owned by its proprietor and used by Hewlett Packard Company under license About this guide This guide provides setup and basic troubleshooting information for the HP Z1 Workstation It includes these topics Guide topics Locating HP resources on page HP Z1 Workstation features on page 7 Setting up and using the workstation on page 11 Setting up and restoring Windows 7 on page 26 Setting up and restoring Windows 8 on page 33 Setting up and restoring Linux on page 38 Updating the workstation on page 43 Diagnostics and Minor Troubleshooting on page 45 Routine Care
54. rted on your system by visiting http www hp com go quickspecs Verify that the internal display panel is lit If the internal display panel is dim turn up the brightness If you have an external monitor o Verify that the monitor is plugged into a functional AC power outlet o Verity that the monitor is turned on and the green monitor light is on o f the monitor is dim turn up the brightness and contrast controls During operation Look for blinking LEDs on the workstation The blinking lights are error codes that will help you diagnose the problem Refer to the Diagnostic lights and audible beep codes section in the Maintenance and Service Guide for your workstation for information on interpreting diagnostic lights and audible codes Press and hold any key If the system beeps then your keyboard is operating correctly Check all cables for loose or incorrect connections Wake the workstation by pressing any key on the keyboard or the power button If the system remains in suspend mode shut down the system by pressing and holding the power button for at least four seconds then press the power button again to restart the system If the system does not shut down unplug the power cord wait a few seconds then plug it in again If it does not restart press the power button to start the workstation Reconfigure the workstation after installing a non plug and play expansion board or other option Refer to the Hardware installation
55. tart screen type restore click Settings and then select from the list of displayed options NOTE For detailed instructions on various backup and restore options perform a search for these topics in Help and Support From the Start screen type help and then select Help and Support In case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information 34 Recovery after a system failure is as good as your most recent backup You should create system repair media and your initial backup immediately after initial system setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup The system repair media is used to start up boot the computer and repair the operating system in case of system instability or failure Your initial and subsequent backups allow you to restore your data and settings if a failure occurs Type backup on the Start screen click Settings and then select Save backup copies of your files with File History You can back up your information to an optional external hard drive or a network drive Note the following when backing up e Store personal files in the Documents library and back it up regularly e Backup templates that are stored in their associated programs e Save customized settings that appear in a window toolbar or menu bar by taking a sc
56. te restore media 1 Click the SUSE ISO icon on the desktop to go to the iso folder This folder contains all iso images used to preload your workstation 2 Follow the instructions in the readme file in this folder to copy the ISO image file onto optical media 3 Store the media in a safe place If your workstation experiences a hard drive failure use the ISO recovery images tor restore your operating system CAUTION Restoring the operating system does not restore data Back up your data using the method and media of your choice Proprietary graphics drivers Most HP workstations can be ordered with graphics cards that have been through extensive verification by HP See the Hardware Support Matrix for HP Linux Workstations at http www hp com support linux hardware matrix for a list of supported cards NOTE Not all graphics cards are available on every workstation Limitations generally occur for cards that consume large amounts of power in lower power workstations Proprietary graphics drivers supported by HP and the graphics vendors are available with the HP Installer Kit for Linux with the SLED 11 preload on Z series Workstations and from HP Workstation Support at htto www hp com go workstationsu These proprietary drivers are not a standard part of the RHEL or SLED distributions because they are not open source Driver revisions more recent than those at the HP support website are supported directly by the vendor
57. tton 6 gt 2 Hard drive activity light 7 SS USB 3 0 connectors 2 3 a Slot load optical drive eject button 8 O C 4 Slot load optical drive 9 U 5 Digital memory card reader Chapter 2 HP Z1 Workstation features IEEE 1394a FireWire connector Headphone connector Microphone connector Rear components Figure 2 3 Rear components excluding stand Table 2 3 Component descriptions 1 Handle 2 Sub Subwoofer connector orange 3 t gt Audio line out connector green 4 ee Audio line in connector blue 5 DisplayPort DisplayPort connector 10 Power cord connector a USB 2 0 connectors 4 S PDIF Optical S PDIF audio output fa RJ 45 network connector Cable lock slot Components 7 Product specifications Physical characteristics Table 2 4 Physical characteristics With stand 21 3 kg 47 0 lbs Weight Without stand 15 4 kg 34 0 lbs Stand only 5 9 kg 13 0 lbs Upright excluding stand Height 584 2 mm 23 0 in Width 660 4 cm 26 0 in Depth 419 1 cm 16 5 in Dimensions Stand only Height 457 2 cm 18 0 in Width 660 4 cm 26 0 in Depth 81 3 cm 3 2 in Environmental specifications 10 Table 2 5 HP Workstation environmental specifications Operating 5 C to 35 C 40 F to 95 F Non operating 40 C to 60 C 40 F to 140 F Temperature NOTE The ambient upper limit of 35 C is good up to 1524 m 5000 ft elevation Derate by 1 C for every 305 m
58. up process has begun DO NOT TURN OFF THE COMPUTER UNTIL THE PROCESS IS COMPLETE Turning off the computer during this process may damage the software that runs the computer or prevent its proper installation Ee NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Reter to Help and Support for more information From the Start screen type help and then select Help and Support Additional information 33 Downloading Windows 8 updates Microsoft may release updates to the operating system To help keep the computer running optimally HP recommends checking for the latest updates during the initial installation and periodically throughout the life of the computer Run Windows Update as soon as possible after you set up your computer 1 Point to the upper right or lower right corner of the Start screen to display the charms 2 Click Settings gt Change PC Settings gt Windows Update 3 Run Windows Update monthly thereatter Backup and recovery in Windows 8 To protect your information use Windows Backup and Restore to back up individual files and folders back up your entire hard drive create system repair media or create system restore points In case of system failure you can use the backup files to restore the contents of your computer From the S
59. vice center HP Support HP Support Assistant is an HP application that helps you maintain the performance of your workstation Assistant and resolve problems through automated updates and tune ups built in diagnostics and guided Windows 7 assistance only To access HP Support Assistant double click the HP Support Assistant icon on your desktop NOTE HP Support Assistant is preinstalled on select HP workstations running Windows 7 HP Support Assistant is not available on workstations running Windows 8 or Linux Warranty To locate base warranty information see http 7 www hp com support warranty lookuptool information _ To locate an existing Care Pack see http www hp com go lookuptool To extend a standard product warranty see http h20219 www2 hp com services us en warranty carepack overview html HP Care Pack Services offer upgraded service levels to extend and expand a standard product warranty You can find the expressly provided HP Limited Warranty applicable to your product in the start menu on your PC and or in the CD DVD provided in the box For some countries regions a printed HP Limited Warranty is provided in the box In countries regions where the warranty is not provided in printed format you may request a printed copy from www hp com go orderdocuments or write to e North America Hewlett Packard MS POD 11311 Chinden Blvd Boise ID 83714 USA e Europe Middle East Africa Hewlett Packard POD Via G Di Vitto
60. vices Follow the installation instructions that came with the device For optimum performance your operating system must have the most recent updates patches and software fixes For additional driver and software update information refer to the chapter on updating the workstation 26 Chapter 4 Setting up and restoring Windows 7 Transferring files and settings The Windows operating system offers data migration tools that help you select and transter files and data from one Windows based computer to another For information on these tools go to http www microsoft com Restoring and recovering in Windows 7 To protect your information from loss or damage back up your personal data tiles Refer to the operating system or backup utility documentation for instructions on making backup copies of your data files To protect the software from loss or damage keep a backup copy of all system software applications and related files stored on the hard drive If you cannot create system recovery CDs or DVDs you can order a recovery disk set from support To obtain the support telephone number for your region see http www hp com support contactHP Restoring and recovering in Windows 7 27 System Restore If you have a problem that might be due to software that you installed on your computer use System Restore to return the computer to a previous restore point You can also set restore points manually Ey NOTE Always use this Syst

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