Netgear WN3000RP
Contents
1. 0 0 ccc ccc cece eee eee e eens 6 When to Use Your Bender s i560 6hi0e400445s000enenestate dab diehssveda 7 Chapter 2 Install Your Extender PACS Ne Ex Genet EEE 9 Connect to an Existing WiFi Network 0 0 ce cece cece eens 9 Find the Best LOCATON 4 1525 05940d0600560445cnenunewsenadeeessdeed ces 12 Extender WiFi Performance 0 cc cece annn enneunen rrna eens 12 Cable a Computer or Device to the Ethernet Port 00005 13 Chapter 3 Manage the Extender Network and Settings Log In to the Extender After Initial Setup 0 0 cece cee ene 15 Change the admin Password 0 ccc e cence nee n nee eee eens 15 Use the Setup Wizard to Connect the Extender to a Network 16 Add a WPS Client to the Extender Network 00 cc cece cece eaes 18 View or Change Wireless Settings ccc cece cece ence ees 18 View or Change Advanced Wireless Settings 00 cece e eee ees 19 Set Up a Wireless Access List 0 0 ccc ccc ene nets 20 Set Up the Extender to Use a Static IP Address 0 0 cece eae 22 Chapter 4 Monitor and Maintain the Extender Back Up the Extender Configuration 0 cc ccc cece cece rann 24 Restore Saved Configuration Settings 0 0 ccc cece teens 24 Return the Extender to Its Factory Settings 0 cece eee eens 25 Use the Factory Reset Button to Restore Factory Settings 25 Erase2. you might not be able to connect e If you already set up the extender but can no longer connect to it with WiFi check if the Power LED is off If the Power LED does not light press the Power button e If the extender is powered on but you cannot connect to the extender WiFi network you can use an Ethernet cable to connect your computer to the Ethernet port on the extender For more information see Cable a Computer or Device to the Ethernet Port on page 13 Cannot Join the Extender WiFi Network To join a WiFi network you must know its network name also called the SSID so that you can select it If the network is secure you must know the passphrase or key If the extender does not connect to the network that you select the following message displays Connection was not established to the selected network If this situation occurs the cause might be one of the following FAQs and Troubleshooting 32 N300 WiFi Range Extender You might have typed the network name passphrase or key incorrectly Use the Setup Wizard to select a WiFi network from the list with detected networks and retype the passphrase or key The passphrase or key is case sensitive For example PASSWORD25 is not the same as Password25 or password25 If the extender cannot detect your WiFi network check to see if your WiFi network is still working Make sure that the wireless router is turned on If possible move the extender closer to the wireless rou
3. eT So N300 WiFi Range Extender You are prompted to enter a user name and password If you do not see the login prompt make sure to include http when you type http www mywifiext net in your browser Type admin for the user name and type your password If you have not yet personalized your password type password for the password Select Setup gt Wireless Settings My WN3000RPv2 Wireless Network Name SSID Millers_EXT Region Europe Security Options None O WEP OD WPA PSK TKIP WPA2 PSK AES O WPA PSK TKIP WPA2 PSK AES Security Options WPA2 PSK Password Network Key 8 63 characters or 64 hexdigits To change the network name type a name in the Name SSID field To change the region select the correct region from the Region list To change the WiFi security select a radio button in the Security Options section To save your settings click the Apply button If you changed the settings the new settings take effect and computers and wireless devices on the network are automatically disconnected View or Change Advanced Wireless Settings Use care when changing the wireless settings Incorrect settings might disable the extender s WiFi networks unexpectedly gt To view or change the advanced wireless settings 1 2 On your computer launch a web browser In the address field of your browser enter http www mywifiext net You are prompted to enter a user name and password If you
4. see Connect with WPS on page 9 gt Toadda WPS client 1 2 Launch a web browser from a computer or wireless device that is connected to the network In the address field of your browser enter http www mywifiext net A login screen displays You are prompted to enter a user name and password If you do not see the login prompt make sure to include http when you type http Awww mywifiext net in your browser Type admin for the user name and type your password If you have not yet personalized your password type password for the password Select Add WPS Client Click the Next button Select a setup method e Push button Click the WPS button on this screen e PIN Number The screen adjusts Enter the client security PIN and click the Next button Within two minutes go to the client device and use its WPS software to connect to the WiFi network The WPS process automatically sets up your wireless computer with the network password when it connects The extender WPS screen displays a confirmation message View or Change Wireless Settings Changing the wireless setting disconnects all computers or wireless devices from the WiFi network To reconnect to the WiFi network you must use the new settings gt To view or change the wireless settings 1 2 On your computer launch a web browser In the address field of your browser enter http www mywifiext net Manage the Extender Network and Settings 18
5. Its Factory Settings on page 25 Table 4 Factory Settings lt SSS Operating mode DHCP 1 Maximum wireless signal rate IEEE Standard 802 11 Actual throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Technical Specifications The following table includes the product specifications Table 5 Technical specifications Extender Specifications Network protocol and standards Data and routing protocols TCP IP DHCP server and client DNS relay compatibility Power consumption 100 240V 0 1 A 50 60 Hz Physical specifications e Dimensions 67 x 55 x 34 mm 2 64 x 2 17 x 1 34 in e Weight 98 g 3 46 oz Supplemental Information 35 N300 WiFi Range Extender Table 5 Technical specifications continued Extender Specifications Environmental Operating temperature 32 to 140 F 0 to 40 C Operating humidity 90 maximum relative humidity noncondensing Electromagnetic emissions Meets requirements of FCC Part 15 Class B Interface Local 10BASE T 100BASE Tx RJ 45 802 11n 802 119 802 11b Supplemental Information 36
6. an arrow LED blinks for two minutes If this happens adjust the position of the extender Use the following table to understand the arrow LEDs Table 2 Arrow LEDs Arrow LED State potion No arrow LEDs are lit No action is needed The extender is in a good location p lt Router arrow blinks Move the extender closer to the router I N ly Client arrow blinks Move the computer or mobile device closer to the extender ad Extender WiFi Performance The extender LEDs indicate the strength of the extender s WiFi connections Use the following table to understand the extender LEDs W Router Link LED indicates the The LEDs are color coded as follows strength of the WiFi signal between the e Green indicates the best connection Table 3 WiFi Performance LEDs router and the extender e Amber indicates a good connection p a Red indicates a poor connection Client Link LED indicates the strength An LED that is off indicates no WiFi connection of the WiFi signal between the extender and the computer or mobile device Install Your Extender 12 N300 WiFi Range Extender Cable a Computer or Device to the Ethernet Port You can use an Ethernet cable to connect a computer or device to the Ethernet port on the extender Here are some examples of when you might want to do this e You want to use a computer to log in to the extender to view or change its settings but you are having trouble connecting to the extender W
7. are e Make sure that the Client Link LED is green and that you have a valid IP address e Relaunch the web browser and type www mywifiext net or www mywifiext com in the address field of the web browser Enter admin for the user name and password for the password Question Is seamless roaming supported During a VoIP call when move to a different location the call is dropped What should do Answer No the extender does not support seamless roaming You might notice performance issues if your network device laptop smartphone or tablet connects to a different WiFi network For example you could connect to the extender WiFi network begin a call and move to the location of your existing network Your device automatically connects to the network in your current location which takes a few seconds This might cause your call to be dropped To prevent this problem decide which WiFi network you want to use for your VoIP call and stay within the range of that network Question My router security is WEP and entered the wrong passphrase or security key on the extender cannot access the extender anymore What can do Answer The extender cannot detect if the WEP passphrase Is correct If you entered the wrong passphrase your wireless device cannot get the IP address from the extender You must reset the extender to the factory settings to get the IP address back FAQs and Troubleshooting 31 N300 WiFi Range Extender 7 Qu
8. are applied and the following screen displays 2 4GHz Extender network Name SSID Millers EXxT Security WWPA2 PSK AES Password pepper40 Connect your devices like a laptop tablet smart TV etc to your extended network For example on your laptop you may use the Windows WiFi manager to connect to the newly extended network Wireless Network Connection 27 t anak Vase Choose a wireless network Refresh network ist Chick an tem in the kst below to connect to a wireless network in range or to gat more information Set up wireless network 193 NETGEARS8_EXT dit for home or small office i I Securty enabled wireless network WPA2 all once you have connected your devices mark the checkbox and click the Continue button 9 Use a WiFi network manager on the computer or mobile device to connect to the extender s newly created WiFi network 10 Enter your password Your computer or wireless device connects to the network Manage the Extender Network and Settings 17 N300 WiFi Range Extender Add a WPS Client to the Extender Network A WPS client is a computer or wireless device WPS lets you add a wireless computer or device to the extender s WiFi network without typing the WiFi password WPS does not support WEP network security If you are using WEP security see Connect with NETGEAR genie Smart Setup on page 10 Note For instructions about how to use the physical WPS button on the extender
9. do not see the login prompt make sure to include http when you type http www mywifiext net in your browser Type admin for the user name and type your password If you have not yet personalized your password type password for the password Manage the Extender Network and Settings 19 N300 WiFi Range Extender 4 Select Advanced gt Wireless Settings Enable Wireless Access Point Enable SSID Broadcast WPS Settings keep Existing Wireless Settings Wireless Card Access List BETTE GEN All the check boxes are selected by default 5 In the Advanced Wireless Settings section of the screen select or clear the check boxes e Enable Wireless Access Point When this check box is selected the extender allows WiFi connections Clearing this check box prevents wireless devices from connecting to the extender LAN devices can still connect to the extender over an Ethernet cable e Enable SSID Broadcast When this check box is selected the extender broadcasts its wireless network name SSID Clearing this check box hides the extender s network name In such a situation this network name does not display in a WiFi network manager A user who wants to join this hidden network must know its network name e Keep Existing Wireless Settings This check box is selected so that if you use WPS to connect to the Extender WiFi network its wireless network name stays the same instead of changing to a new randomly generated netwo
10. the Extender Settings and Return to Factory Settings 26 Upgrade the Firmware 0 ccc ccc cece een teen enrere 27 View Wired and Wireless Network Devices 00 ce cece eee ees 28 Chapter 5 FAQs and Troubleshooting DEREK ETTE ee eee ee EEE ETE UNE EEE 31 Cannot Log In to the Extender 23 icxe ced enceees ceases ete ee heed abcd ven 32 Cannot Join the Extender WiFi Network 0 e eee cece eens 32 Appendix A Supplemental Information Factory Default Settings ov 4 44445442606 d00 04 6oeceesbu eens eos ened aaa 35 Technical Specifications 2 0 0 cc cnt c ene n ene ven 35 Get to Know Your Extender This chapter covers the following topics e Front Panel e Extender Side and Bottom Panels e How the Extender Works e When to Use Your Extender For more information about the topics covered in this manual visit the support website at htto support netgear com Firmware updates with new features and bug fixes are made available from time to time on downloadcenter netgear com Some products can regularly check the site and download new firmware or you can check for and download new firmware manually If the features or behavior of your product does not match what is described in this guide you might need to update your firmware N300 WiFi Range Extender Front Panel The front panel has LEDs Router Client Arrow Arrow LED LED Router Link Client Link LED LED Power LED
11. NETGEAR N300 WiFi Range Extender Model WN3O000RP User Manual eg NETGEAR April 2014 202 11346 01 350 East Plumeria Drive San Jose CA 95134 USA N300 WiFi Range Extender Support Thank you for selecting NETGEAR products After installing your device locate the serial number on the label of your product and use it to register your product at https my netgear com You must register your product before you can use NETGEAR telephone support NETGEAR recommends registering your product through the NETGEAR website For product updates and web support visit http support netgear com Phone US amp Canada only 1 888 NETGEAR Phone Other Countries Check the list of phone numbers at http support netgear com general contact default aspx Compliance For regulatory compliance information visit http www netgear com about regulatory See the regulatory compliance document before connecting the power supply Trademarks NETGEAR the NETGEAR logo and Connect with Innovation are trademarks and or registered trademarks of NETGEAR Inc and or its subsidiaries in the United States and or other countries Information is subject to change without notice O NETGEAR Inc All rights reserved N300 WiFi Range Extender Contents Chapter 1 Get to Know Your Extender Front Panel ENE REN NE NTE EE dean ey wn A 5 Extender Side and Bottom Panels 0 0 0 0 ccc cece cece eee ees 6 How the Extender Works
12. WPS LED Figure 1 Extender front panel Table 1 LEDs Router Link LED The connection between the extender and the router or access point Oa Solid green Best connection _ Solid amber Good connection Solid red Poor connection Off No connection Client Link LED The connection between the extender and a computer or mobile device ap Solid green Best connection Solid amber Good connection Solid red Poor connection Off No connection Power LED Solid amber The extender is booting Solid green The extender is powered on Off The extender is powered off Solid green WiFi security is enabled WPA or WPA2 Blinking green A WPS connection is in progress Off WiFi security is not enabled Router Arrow and If the Router Arrow or Client Arrow LED blinks see Find the Best Location on Client pg page 12 If no arrow LEDs are lit the extender is in a good location p we im G ep Get to Know Your Extender 5 N300 WiFi Range Extender Extender Side and Bottom Panels The side panel has buttons and the bottom panel has the Factory Reset button and an Ethernet port Power On Off button WPS button Factory Reset button Ethernet port Figure 2 Extender side and bottom panels How the Extender Works The extender increases the distance of a WiFi network The extender connects to your network s WiFi signal and it broadcasts its own WiFi signal When you are too far away to connect to your network
13. ct the extender to your existing WiFi network You can connect with WPS or with NETGEAR genie Smart Setup Connect with WPS Wi Fi Protected Setup WPS lets you connect the extender to a secure WiFi network without typing the network name and password The WPS button is a physical button on the router or access point WPS does not support WEP network security If you are using WEP security see Connect with NETGEAR genie Smart Setup on page 10 gt Toconnect with WPS 1 Press the WPS button on the side panel of the extender The WPS LED e blinks Within two minutes press the WPS button on your router or access point The WPS LED on the extender lights solid green the Router Link LED lights and the extender is connected to your existing WiFi network Note Ifthe Router Link LED does not light try again If it still does not light see Connect with NETGEAR genie Smart Setup on page 10 On your computer or wireless device find the new extender network name The extender s wireless network name SSID changes to your existing WiFi network name with EXT at the end of the name For example e Existing WiFi network name MyNetworkName e New extended network name MyNetworkName_EXT Install Your Extender 9 N300 WiFi Range Extender Connect your existing WiFi devices to the new extended network Use the same WiFi password that you use for your WiFi router Unplug the extender and move it to a new location close
14. d its default password is password NETGEAR strongly recommends that you set a more secure password gt To change the password for the extender 1 On your computer launch a web browser 2 In the address field of your browser enter http www mywifiext net You are prompted to enter a user name and password If you do not see the login prompt make sure to include http when you type http www mywifiext net in your browser 3 Type admin for the user name and password for the password Manage the Extender Network and Settings 15 N300 WiFi Range Extender If you already changed the password and want to change it again type your personalized password Select Maintenance gt Set Password Old Password Set Password Repeat New Password Type the old password Type the new password twice Click the Apply button Your settings are saved Use the Setup Wizard to Connect the Extender to Network The first time that you use a browser to connect to the extender to install it the NETGEAR genie installation wizard displays If you want to use a wizard to set up the extender again you can log in to the extender and use the Setup Wizard gt To use the Setup Wizard to connect the extender to a WiFi network 1 2 On your computer launch a web browser In the address field of your browser enter http www mywifiext net You are prompted to enter a user name and password If you do not see t
15. e to connect to the extender s newly created WiFi network 7 Enter your password 8 Select the check box and click the Continue button Follow the instructions below to connect you devices to the extended network 2 4GHz Extender network Name SSID Millers_EXT Security WWPA2 PSK AES Password pepper40 Connect your devices like a laptop tablet smart TV etc to your extended network For example on your laptop you may use the Windows WiFi manager to connect to the newly extended network Wireless Network Connection 27 EPSE Choose a wireless network 2 Refresh network ist Click an item in the ist below to connect to wireless network in range or to get more information 2 Set up a wireless network Ko NETGEARG8_EXT Seika For home oe small office i Et Secuty ensbled vieles network men ill Install Your Extender 11 N300 WiFi Range Extender 9 Unplug the extender and move it to a new location closer to the area with a poor WiFi signal The location you choose must be within the range of your existing WiFi router network 10 Plug the extender into an electrical outlet and wait one minute The Power LED lights green If the Power LED does not light press the Power button 11 Use the Router Link LED on the front panel to help you choose a spot where the extender to router connection is optimal Find the Best Location If the WiFi signal is weak the first time you join the extender network
16. er Initial Setup After installation you can log in to the extender to view or change its settings gt To log in to the extender after the initial setup 1 Connect a computer or mobile device to the extender s network 2 Launch a web browser and enter www mywifiext net in the address field login screen displays 3 Enter admin for the user name and password for the password If your extender has an Internet connection the extender automatically checks for new firmware at the NETGEAR website The Status screen displays NETGEAR genie N300 WiFi Range Extender Auto z I Firmware Version V1 0 0 24 Add WPS Client Merson WN3000RPv2 Firmware Version V1 0 0 24 gt Setup GUI Language Version v1 0 0 17 y Maintenance Connection Status to Existing Network Name SSID Millers Connection Status Connected Link Rate 54Mbps Network Devices Extender IP Info MAC Address 08 8D 43 C2 EA CE Set Password IP Address 192 168 1 84 Firmware Upgrade DHCP Client ON IP Subnet Mask 255 255 255 0 Advanced Gateway IP Address 192 168 1 254 Domain Name Server 192 168 1 254 Backup Settings Extender Wireless Setting Name SSID Millers_EXT Region Europe Channel 10 Wireless AP ON Broadcast Name ON Wi Fi Protected Setup Configured Ma eee Help amp Support Documentation Online Support Extender FAG GNU GPL Ke gg i ee Enter Search Item i GO Change the admin Password The user name to access the extender is admin an
17. estion have enabled a wireless MAC filter wireless access control or ACL on my wireless router What should I do when installing the extender Answer When the wireless device connects through the extender to your router the MAG address of the wireless device shown on the router is translated to another MAC address If your router s MAC filter is enabled the wireless device connects to the extender but cannot get an IP address from the extender and cannot access the Internet To allow the wireless device to receive an IP address from the extender and access the Internet you must provide the translated MAC address to the router gt To get the translated MAC address 1 Disable the MAC filter on your router 2 Turn on the extender and connect all of your wireless devices to the extender 3 Make sure that the Router Link Do LED remains lit 4 Log in to the router and check the attached devices on the Attached Devices or similar screen 5 Add any MAC addresses that begin with 02 0F B5 to your router s MAC filter table Cannot Log In to the Extender If you have trouble connecting to the extender try to locate the source of the problem e Make sure that you use the correct user name and password to log in User name admin Password password e If your browser displays an error page make sure that you include http when you type http Awww mywifiext net in the address field of your Internet browser If you leave it out
18. he login prompt make sure to include http when you type http Awww mywifiext net in your browser Type admin for the user name and password for the password If you already changed the password type your personalized password Select Setup Wizard The extender finds the wireless networks in your area and displays a list SSID Channel Signal Security Millers 10 100 WPA2 PSK ASUS 6 39 WPA2 PSK 2WIRE394 3 29 WPANYPA2 PSK 2WIRE406 1 24 WPA PSK 2WIRE394 6 20 WPANYPA2 PSK AppleTC 7 10 WPA2 PSK D Manually input my wireless SSI Manage the Extender Network and Settings 16 N300 WiFi Range Extender 5 To select the network you want the extender to join do one of the following e Select the radio button for the network e Select the Manually input my wireless SSID radio button and type the name of the network 6 Enter the security settings for the network that you selected 7 Click the Continue button You are prompted to name the extender network 2 4GHz Network Name SSID Millers EXT Use the same security and password as those for the existing network By default the extender network name is the same as the network that you selected with _EXT at the end 8 Either change the name or leave it as is and click the Continue button The settings are applied to the extender Note You can use the same security settings used in your existing network by selecting the check box The settings
19. i network of the extender To set up and enable the access list 1 On your computer launch a web browser 2 In the address field of your browser enter http www mywifiext net You are prompted to enter a user name and password If you do not see the login prompt make sure to include http when you type http www mywifiext net in your browser 3 Type admin for the user name and type your password If you have not yet personalized your password type password for the password 4 Select Advanced gt Wireless Settings and click the Setup Access List button The Wireless Card Access List screen displays Turn Access Control On Add GJ GI 5 Click the Add button The screen adjusts Available Wireless Cards Device Name Mac Address Wireless Card Entry Device Name Mac Address In the Device Name field type a name for the wireless device In the MAC Address field type the MAC address of the wireless device Click the Apply button Above the Wireless Card Access list select the Turn Access Control On check box 10 Click the Apply button 0 OND Manage the Extender Network and Settings 21 N300 WiFi Range Extender Now only computers and devices in the Wireless Card Access list can join the extender s WiFi networks Set Up the Extender to Use a Static IP Address By default the extender gets its IP address dynamically from the router in your network This is the most common setting and is su
20. iFi networks e You have already installed the extender and now you want to connect a device to the extender s Ethernet port gt To cable a computer to the extender Ethernet port 1 Install the extender so that it is connected to your existing network with a WiFi link 2 Connect an Ethernet cable to the Ethernet port on the extender and to an Ethernet port on your computer The computer connects to the extender Your computer might display a message notifying you of an Ethernet connection gt To cable a device to the extender Ethernet port 1 Install the extender so that it is connected to your existing network with a WiFi link 2 Connect an Ethernet cable to the Ethernet port on the extender and to an Ethernet port on your device Extender f a ror Ni Blu ray player WiFi router The device connects to the extender Now the device can access your existing network through the extender Install Your Extender 13 Manage the Extender Network and Settings This chapter covers the following topics e Log Into the Extender After Initial Setup e Change the admin Password e Use the Setup Wizard to Connect the Extender to a Network e Adda WPS Client to the Extender Network e View or Change Wireless Settings e View or Change Advanced Wireless Settings e Set Up a Wireless Access List e Set Up the Extender to Use a Static IP Address 14 N300 WiFi Range Extender Log In to the Extender Aft
21. itable for most situations You can set up the extender to use a static IP address You specify the static IP address and it always stays the same Working with a static IP address requires networking knowledge gt To specify a static IP address 1 On your computer launch a web browser 2 Inthe address field of your browser enter http www mywifiext net You are prompted to enter a user name and password If you do not see the login prompt make sure to include http when you type http www mywifiext net in your browser 3 Type admin for the user name and type your password If you have not yet personalized your password type password for the password 4 Select Setup gt IP Address Setup Get Dynamically IP Address From Router Use Static IP Address IP Address IP Subnet Mask Gateway IP Address Primary DNS 5 Select the Use Static IP Address radio button and complete the static IP address fields 6 Click the Apply button Your settings are saved Manage the Extender Network and Settings 22 Monitor and Maintain the Extender This chapter covers the following topics e Back Up the Extender Configuration e Restore Saved Configuration Settings e Return the Extender to Its Factory Settings e Upgrade the Firmware e View Wired and Wireless Network Devices 23 N300 WiFi Range Extender Back Up the Extender Configuration When the extender works correctly after initial setup NETGEAR recommends that
22. itor and Maintain the Extender 25 N300 WiFi Range Extender gt To restore factory settings 1 Insert a paper clip into the Factory Reset hole and hold it until the Power LED blinks amber Factoy i ap Reset 8 button Release the button All the LEDs turn off for about three seconds The Power LED lights solid amber for about 30 seconds The Power LED 1 lights solid green The extender returns to its factory settings Erase the Extender Settings and Return to Factory Settings CAUTION This process erases any settings that you have configured in the extender gt To erase the extender s current settings 1 2 On your computer launch a web browser In the address field of your browser enter http www mywifiext net You are prompted to enter a user name and password If you do not see the login prompt make sure to include http when you type http Awww mywifiext net in your browser Type admin for the user name and type your password If you have not yet personalized your password type password for the password Monitor and Maintain the Extender 26 N300 WiFi Range Extender 4 Select Maintenance gt Backup Settings Save a Copy of Current Settings Restore Saved Setting from a File Ems Restore Revert to Factory Default Settings N CAUTION After you click the Erase button do not try to go online turn off the extender shut down the computer or do anything el
23. ptional Click the Refresh button The screen is updated Monitor and Maintain the Extender 29 FAQs and Troubleshooting This chapter covers the following topics e FAQs e Cannot Log In to the Extender e Cannot Join the Extender WiFi Network 30 N300 WiFi Range Extender FAQs This section provides answers for difficulties you might experience with the extender 1 Question Will the extender work if connect it to my wireless router with an Ethernet cable Answer No The extender is designed to connect wirelessly to the router or access point Question What are the user name and default password to log in to the extender Answer If you are online at http www mywifiext net you can use the following user name and password to log in e User name admin e Password password Question The web browser setup keeps asking me for my network security key passphrase and am sure that I have entered the correct passphrase What can I do Answer The extender is probably placed at the borderline of the range covered by the router or access point For more information see Place the Extender on page 9 If you are using WEP security make sure that you are typing the wireless key in the correct field Question am connected to NETGEAR EXT and launched a browser Why can t see the web browser setup genie Answer Try these troubleshooting steps e Make sure that your computer is set up to use DHCP most
24. r to the area with a poor WiFi signal The location that you choose must be within the range of your existing WiFi router network Plug the extender into an electrical outlet and wait one minute The Power LED amp lights green If the Power LED does not light press the Power button Use the Router Link LED on the front panel to help you choose a spot where the extender to router connection is optimal Connect with NETGEAR genie Smart Setup You can use a web browser to connect to the extender and set it up gt To connect with the browser based Smart Setup 1 3 4 Use a WiFi network manager on a computer or mobile device to find and connect to the extender WiFi network After the connection with the computer or mobile device is established the Client Link LED P lights solid green Open a web browser window from the same computer or mobile device The browser takes you directly to NETGEAR genie smart setup Note Ifyou are not automatically directed to NETGEAR genie launch a web browser and enter www mywifiext net in the address field Enter admin for the user name and password for the password Select a WiFi network to extend and click the Continue button SSID Channel Signal Security Millers 10 100 WPAZ2 PSK ASUS 6 39 WPAZ2 PSK 2WIRE394 3 29 WPAMYPA2 PSK 2WIRE406 1 24 WPA PSK 2WIRE394 6 20 WPAMYPA2 PSK AppleTC 7 10 WPA2 PSK D Manually input my wireless SSI In the Password field
25. rk name NETGEAR recommends that you leave this check box selected 6 Click the Apply button Your settings are saved Set Up a Wireless Access List By default any wireless device that is configured with the correct network name SSID can access the extender s WiFi networks For increased security you can restrict access to the extender s WiFi networks so that only wireless devices with the MAC addresses that you add to an access list can connect Each network device has a MAC address which is a unique 12 character physical address containing the hexadecimal characters 0 9 a f or A F only and separated by colons for example 00 09 AB CD EF 01 Typically the MAC address is on the label of the wireless device If you do not have access to the label you can display the MAC address using the network configuration utilities of the computer You might also find the MAC addresses on the Network Devices screen see View Wired and Wireless Network Devices on page 28 Manage the Extender Network and Settings 20 N300 WiFi Range Extender N CAUTION If you use a wireless device to set up the access list add your wireless device to the access list Otherwise you are disconnected when you click the Apply button To avoid this situation use a computer with a wired connection to access the extender Before you enable the access list you must add the MAC addresses of the wireless devices that you want to grant access to the WiF
26. s WiFi signal you can connect to an extender WiFi signal instead WiFi Range Extender Boosts the range of your existing WiFi and creates a stronger signal in hard to reach areas Existing WiFi 2 Sometimes your router E does not provide the WiFi zo coverage you need Figure 3 The extender WiFi signals reach areas outside of the range of your router Get to Know Your Extender 6 N300 WiFi Range Extender When to Use Your Extender NETGEAR recommends that you connect to the extender only when your WiFi network connection is poor Data traffic routed through the extender is inherently slower than traffic routed directly from the network Get to Know Your Extender 7 Install Your Extender This chapter covers the following topics Place the Extender Find the Best Location Extender WiFi Performance Cable a Computer or Device to the Ethernet Port N300 WiFi Range Extender Place the Extender NETGEAR recommends that you place the extender near the router during initial setup Then move it farther away from the router as needed to increase the area that has a WiFi signal gt To place the extender 1 2 Place your extender in the same room as your WiFi router Plug the extender into an electrical outlet The Power LED amp lights green If the Power LED does not light press the Power button Connect to an Existing WiFi Network To extend the range of your WiFi network you must conne
27. se to the extender until it finishes restarting 5 Click the Erase button A confirmation pop up screen displays 6 Confirm your decision The extender restarts This process takes about one minute Upgrade the Firmware Unless you changed the settings in the Firmware Upgrade screen previously the extender is set up to check for new firmware automatically when you log in You can also check for new firmware gt To check if new firmware is available and update the firmware 1 On your computer launch a web browser 2 In the address field of your browser enter http www mywifiext net You are prompted to enter a user name and password If you do not see the login prompt make sure to include http when you type http www mywifiext net in your browser 3 Type admin for the user name and type your password If you have not yet personalized your password type password for the password Monitor and Maintain the Extender 27 N300 WiFi Range Extender 4 Select Maintenance gt Firmware Upgrade sd Ei 9 Check for New Version from the Internet Check for New Version Upon Log in Locate and select the upgrade file from your hard disk Browse Click the Check button If new firmware is available follow the onscreen prompts to download it onto your computer Note You might need to unzip the firmware file Click the Browse button Locate and select the new firmware file N CAUTION After
28. t You are prompted to enter a user name and password If you do not see the login prompt make sure to include http when you type http Awww mywifiext net in your browser Monitor and Maintain the Extender 24 N300 WiFi Range Extender 3 Type admin for the user name and type your password If you have not yet personalized your password type password for the password 4 Select Maintenance gt Backup Settings Save a Copy of Current Settings Restore Saved Setting from a File Browse Restore Revert to Factory Default Settings 5 Click the Browse button 6 Locate and select the previously saved backup file By default the name of the backup file is NETGEAR_WN3000RP cfg N CAUTION After you click the Restore button do not try to go online turn off the extender shut down the computer or do anything else to the extender until it finishes restarting 7 Click the Restore button A confirmation pop up screen displays 8 Confirm your decision The extender restarts This process takes about one minute Return the Extender to Its Factory Settings To reset the extender to factory default settings you can use either the Factory Reset button or the Erase feature For information about the factory settings see Factory Default Settings on page 35 Use the Factory Reset Button to Restore Factory Settings CAUTION This process erases any settings that you have configured in the extender Mon
29. ter If the extender Router Link Om LED is red a poor wireless connection exists between the wireless router and the extender You can establish the best connection with a clear line of sight between the extender and the wireless router Make sure that no physical obstacles exist between the extender and the wireless router and try to move the extender closer to the wireless router When you use the Setup Wizard it automatically checks to see if you have a working Internet connection If you cannot access the Internet with your computer or wireless device the Setup Wizard displays the following message You are not able to connect to the Internet Click Continue to run through setup again to connect to your network This message can display due to the following reasons The extender cannot connect to the wireless router The extender cannot get an IP address from the wireless router The wireless router is not connected to the Internet Either run the Setup Wizard again or exit the Setup Wizard and try again later FAQs and Troubleshooting 33 Supplemental Information This appendix includes the following sections e Factory Default Settings e Technical Specifications 34 N300 WiFi Range Extender Factory Default Settings The following table includes the factory settings for the extender You can use the Factory Reset button or the Erase feature to return the extender to these settings See Return the Extender to
30. type the network password also called passphrase or security key and click the Continue button Install Your Extender 10 N300 WiFi Range Extender 5 In the Name field type a name SSID for your new extender WiFi network and click the Continue button Enter name and security settings for your extended WiFi network 2 4GHz Network Name SSID Millers EXT Use the same security and password as those for the existing network Note You can use the same security settings as your existing network by selecting the check box The settings are applied and the following screen displays Follow the instructions below to connect you devices to the extended network 2 4GHz Extender network Name SSID Millers EXT Security WWPA2 PSK AES Password pepper40 Connect your devices like a laptop tablet smart TV etc to your extended network For example on your laptop you may use the Windows WiFi manager to connect to the newly extended network Wireless Network Connection 27 Network Tasks Choose a wireless network g Refresh network ist Cicek an item in the ist below to connect to wireless network in range or to gat more information 2 Set up wireless network Go NETGEARG8_EXT A for home or small office i 8 dd Securty ensbled wireless network MP ill once you have connected your devices mark the checkbox and click the Continue button 6 Use a WiFi network manager on the computer or mobile devic
31. you back up the extender configuration settings After you have backed up the settings if you change the extender settings but are not content with the new settings you can restore the backed up configuration settings gt To back up the extender configuration settings 1 2 On your computer launch a web browser In the address field of your browser enter http www mywifiext net You are prompted to enter a user name and password If you do not see the login prompt make sure to include http when you type http www mywifiext net in your browser Type admin for the user name and type your password If you have not yet personalized your password type password for the password Select Maintenance gt Backup Settings Save a Copy of Current Settings Restore Saved Setting from a File Browse Revert to Factory Default Settings Click the Backup button Your browser extracts the configuration file from the extender If you do not have your browser set up to save downloaded files automatically locate where you want to save the file A copy of the current settings is saved in the location you specified Restore Saved Configuration Settings You can restore the configuration file of the extender to a previously saved configuration file gt To restore the extender configuration settings 1 2 On your computer launch a web browser In the address field of your browser enter http www mywifiext ne
32. you click the Upload button do not try to go online turn off the extender shut down the computer or do anything else to the extender until it finishes restarting Click the Upload button The firmware update starts and the extender restarts This process takes a couple of minutes View Wired and Wireless Network Devices You can view the active wired and wireless devices in both the extender network and the network to which the extender is connected If you do not recognize a wireless device it might be an intruder gt To view devices on the network 1 2 On your computer launch a web browser In the address field of your browser enter http www mywifiext net You are prompted to enter a user name and password If you do not see the login prompt make sure to include http when you type http Awww mywifiext net in your browser Type admin for the user name and type your password If you have not yet personalized your password type password for the password Monitor and Maintain the Extender 28 N300 WiFi Range Extender 4 Select Maintenance gt Network Devices Network Devices Wired Devices IP Address MAC Address Virtual MAC Address Device Name Wireless Devices Wireless intruders also show up here IP Address MAC Address Virtual MAC Address Device Name 1 192 168 1 128 00 18 77 90 EF 2B TECHPUBS For each wired and wireless device the IP address device name and MAC address display 5 O
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