Acroprint ATR240
Contents
1. out Remove and re insert ribbon cassette correctly Replace ribbon cassette Punches print in wrong column Wrong column selected manually selected or column change time set incorrectly Select the correct column P1 P6 or set the correct column change time Page 9 Symptom Possible Problem Solution Punches print on wrong row The End of Day set incorrectly Time Card Format set incorrectly Pay period type is set incorrectly Set End of Day correctly Set Time Card Format correctly Set Pay Period type correctly Display is in AM PM hours but clock prints in 24Hr format The clock display format and print format are independent You must make sure each is set correctly Set the display format correctly Set the print format correctly Clock is Ink Color Change Time set Set the Ink Color Change Time correctly printing In incorrectly wrong color Clock print Clock printing position needs to be Adjust the clock print position location is a adjusted little off Ribbon cassette not firmly seated Press down firmly on ribbon cassette until it Prnt clicks into place registration is faint or not j i vieta apa Ribbon is st ck Turn ribbon advance knob clockwise If ribbon will not advance remove cassette and try advancing again If ribbon wont advance replace ribbon Frequently Asked Questions 1 Q The display does not work or parts of it do not work2. products that contain alcohol or other strong chemicals as they could discolor or crack the terminal housing Use a soft damp cloth to remove dirt Wipe dry Page 13 Appendix Connecting External Signal Devices Bells amp Horns The connections for an external signal device bells horns buzzers chimes etc are made via a 2 wire Green terminal block on the back of the clock above the power jack Connections are made by pressing the orange wire release tabs below each wire hole fully inserting the wire and releasing the clip Gently pull on the wires to make sure they are firmly secured in the terminal block Wire Holes Wire Release Tabs Power Connector Battery Compartment Clock Back Housing Lower Left Corner In order to use a bell or horn a relay is required Please call Acroprint or your Dealer to order the relay PN 01 0230 000 When a signal is activated by the clock the internal contacts of the relay close and complete the circuit These internal contacts are dry and supply no voltage Voltage applied to these contacts must not exceed 30 volts The relay then activates the 120v external signal device such as 65 0103 000 Grille Horn 65 0104 000 4 1 4 Bell 65 0105 000 8 Bell For more information about connecting an external signal device using a relay go to http support acroprint com Under Time Clocks amp Document Stamps click on ATR240 Time Clock and download 06 0346 00
3. 0 Connecting an External Signal Device Page 14 Wall Mounting Instructions The ATR240 can be placed on a table or desk and it can also be mounted to a wall A mounting template is included with the documents for the ATR240 f you misplace the template you can download it at Under Time Clocks amp Document Stamps http support acroprint com click on ATR240 Time Clock Follow the instructions on the template to mount the clock Part Supplies Parts 8 Accessories Description 01 0230 000 01 0270 000 01 0270 001 24 Volt Switching Relay Kit ATR360 Biometric Proximity Time Recorder ATR240 Time Recorder 06 0400 000 ATR360 User Manual available on web 06 0400 001 ATR240 User Manual available on web 06 0401 000 Mounting Template available on web 09 7000 000 09 7001 000 39 0135 000 ATR241 Weekly Time Card pack of 250 ATR241 Monthly Time Card pack of 250 ATR242 Red Black Ribbon Cassette 45 0182 000 ATR240 360 Case Keys set of 2 56 0135 000 18v DC Power Supply w removable US plug 58 0114 000 ATR240 360 Operational Battery Pack 58 0111 000 64 0103 000 CR2032 3v Lithium Coin Cell Battery Grille Horn 120vAC 50 60Hz 64 0104 000 4 1 4 Bell 120VAC 50 60Hz 64 0105 000 8 Bell 120vAC 50 60Hz 75 0185 000 US Power Plug for 56 0135 000 75 0185 001 Euro Power Plug for 56 0135 000 75 0185 002 UK P
4. A Possible Causes a Motherboard is defective b The LCD display is defective Correction Contact your local dealer or Acroprint for repair 2 Q Can my clock calculate the pay period total A No The ATR240 does not offer time total calculation 3 Q Why does the clock keep rejecting the time card A Check to see if the correct side of the Time Card is inserted If Time Card Recognition is turned on your Monthly Time Card must be inserted with the current date on the front side Time Card Recognition is turned off DO pO If you are using a Weekly Time Card make sure Why didn t the time recorder setting changed not work Make sure you press P6 after you enter your setting Why is my clock printing on the wrong row Make sure the date is set correctly Make sure the End of Day time is set correctly For Weekly pay periods make sure the Pay Period is set correctly Make sure the Pay Period type is is set correctly End Day of Page 10 6 Q I can t get my clock to print for any employees lt just keeps giving an err message A Make sure the display time is synchronized to the RTC time For more info on troubleshooting or general how to info go to http support acroprint com Maintenance Replacing the Ribbon Cassette Ribbon Knob Handle ATR242 Ribbon er Pull Cassette a 1 Open clock cover Press P3 to move the print head to the center of the clock so that
5. Card Feeder Yes Printing Method 9 Pin Dot Matrix Two Color Printing Yes Perpetual Calendar Yes Auto Fix Positioning Yes Power Failure Printing Yes Power Failure Memory Retention Yes Display Format 12 or 24 hour Print Format 12 hr 24 hr decimal time External Alarm Connection Available Auto Column Changing Yes Compatible with Wkly Time Card Yes Card Recognition Off Card Recognition front back Yes Clock Specifications Miscellaneous Input Voltage DC 18v Input Current 1 5A Anti static Strength 15KV Operational Relative Humidity 10 60 Operational Temperature 0 40 C 32 104 F Storage Relative Humidity 10 80 Storage Temperature 10 60 C 14 140 F Dimensions Clock 196 w x 239 h x 126 d mm Dimensions Boxed 266 w x 283 h x 208 d mm Weight Clock Only 4 0 Lb Weight Boxed 5 6Lb Operational Battery Pack Wt 0 7 Lb Time Card Dimension 185mm L x 86mm W Time Card Weight 300 Circuit Board Battery CR2032 2 yr life Page 7 Ribbon Life The ATR242 ribbon 39 0135 000 will typically last 3 months with 50 employees punching 6 times per day 718 000 punches Actual ribbon life will vary based on the number of punches humidity temperature exposure to air Operational Battery Pack The optional operational battery pack 58 0114 000 is a 12 cell NiMH Nickel Metal Hydride battery pack that recharges when the ATR240
6. Control Panel Page 8 Re setting Time Recorder to Factory Defaults The All Reset button on the internal control panel resets Time Recorder settings such as date time print display formats to the factory defaults See chart for factory defaults Note The button is recessed to prevent accidentally resetting the Time Recorder settings Use the point of a pen or paperclip to access the button seconds to complete the reset It will take approximately 9 Troubleshooting Symptom Possible Problem Solution Power Outage Check circuit breaker Wait for power to be Clock does restored not power on The power source was not properly connected Check the connections of the power supply and or backup battery The time was not set correctly Set correct time The time is incorrect Prolonged power outage Set time after power is restored The clock The coin cell battery on the Replace the coin cell on the motherboard keeps losing motherboard needs to be replaced time Display Off Defective Motherboard Clock has Contact Local Dealer or Acroprint for repair Power Defective LCD display The date is The date was not set correctly Set correct date incorrect Clock b Wrong side of card is inserted Flip card over and re insert OCK iri monthly card and rejects time card Use card approved for the ATR240 Incompatible time card Print too light Ribbon cassette not properly seated The print ribbon is dried
7. FAcROPRINT Time for Business ATR240 Top Loading Time Card Recorder User Manual Lithium Battery Caution The circuit board on this terminal is populated with a lithium battery to protect data or programs stored in the Random Access Memory RAM Do not under any circumstances attempt to replace the lithium battery in the terminal Failure to comply may void your warranty Battery replacement should be done by gualified personnel wearing the proper eye protection CAUTION Danger of explosion if the battery is incorrectly replaced Replace only with the same or equivalent type recommended by the manufacturer Discard used batteries according to the manufacturer s instruction This product utilizes a battery that contains Perchlorate Material Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate Table of Contents Before You Start 5nd ast na nab 1 Whats In the BOX meierei Tee a 1 CIO CK OV Qu aE E ET 3 TOPVIEW are ar aeea E a ARAE RE Aa sb 3 Front VIEW e A E 3 REETAN AAEE E 4 Initial Setup EEA 5 Features and Specifications esses 7 Glock Feallfes eet atado esta a o O 7 Clock SpeciticationS cena sep dtt teca leds tdt 7 MiSCOllateolls salsu k titt ao teams tbe dac can 7 112 6 8 od a RT ES 8 Operational Battery Pack ssseeee 8 JURE UT Ed TETTE 8 Re setting Time Recorder to Factory Defa
8. Type 00 Mthly 01 Wkly 01 End Day of Wkly P Period 01 Mon 07 Sun 07 Must set 07 for Wkly Card 07 Clock Display Format 12 or 24 Hr 12 08 Adjust Printing Position 00 15 Vertical Axis 08 08 Max 6mm Vert Horiz adj 00 30 Horiz Axis tof Increase s to move up right vert horiz 09 DST Start Month Date 1 12 Mo 1 31 Date 00 01 DST Start Time 00 23 Hr 02 DST End Month Date 1 12 Mo 1 31 Date 00 01 DST End Time 00 23 Hr 02 10 Print Format 00 24 Hr 02 Independent of display format 01 Decimal Hrs 02 12 Hr pm 11 Time Card Recognition 00 On 01 Off 01 Note Turn On for Mthly cards Note Pressing All Reset on the control panel will reset all Time Recorder settings to their factory defaults Page 2 Clock Overview Top View Time Card Slot Front View Day of Week Daylight Saving DST Icon 1 Mon 2 Tue Mon Tue Wed Thu 15 LI E LI LA RED BLACK nud s MIC BELL _ LLLL G a VE Current Battery Status Icon indicating Alarm Mode Print Color Indicator AC Power is Mic 7 Internal Connected Bell gt External e Battery Status Indicator A fully charged Battery will have 5 bars e DST Icon displays when exiting programming mode when DST is turned on e Each blink of the colon is one sec Page 3 Rear View Ext Signal Device onnector Power Connector Battery Compartment Cover Page 4 Initial Setup Setting Year 1 Remove top cover a Locate b
9. d Purchased From Location Telephone Number Acroprint Time Recorder 5640 Departure Drive Raleigh NC 27616 1841 Page 16 Product Registration Card Model No Serial No First Name Last Name Title Company Name Address City State Zip Daytime Phone with Area Code Purchased From Purchase Date Email Address So that we may serve you better please indicate your primary business activity 01 Manufacturing L 04 Government 02 Wholesale C 05 University School 03 Retail LI 06 Other Number of Employees Using Product O 11 1 10 L 14 50 75 12 11 25 1 15 76 100 L 13 26 49 O 16 100 Annual Sales in Dollars 1 21 Under 100 000 24 500 000 1 000 000 22 100 000 250 000 25 1 million 5 million 23 250 000 500 000 26 5 million and over Do You Use Microsoft Windows L 31 Yes LI 82 No If not what operating system do you use Comments Page 17 06 0400 001 Rev F
10. er adapter and plug it into a wall outlet to turn the clock on 3 If this is the first time you ve turned the clock on open the Ribbon Access Door with the key and using a ball point pen press the Reset button Do not attempt to service the ATR240 yourself Disassembling the clock will void the warranty Always follow the instructions in the user guide e Do not place the clock in direct sunlight as this could discolor the housing over time e The clock is designed for indoor use in a temperature range of 32 104 F 0 40 C The clock is not waterproof or shockproof Keep the clock away from heat sources such as radiators Avoid dusty environments or exposure to chemicals e The clock may be placed upright on a solid surface or mounted to a wall with mounting screws Use the enclosed template amp screws for wall mounting Avoid locations where the device will be subject to vibrations and shock such as a slamming door e The clock warranty does not cover defects or damages caused by improper installation improper storage abuse ordinary wear or unauthorized service Page 1 Time Recorder Mode Settings Mode Setting Values Default Value 01 Year 2000 2099 Year of Mfg 02 Date 1 12 Mo 1 31 Date 01 01 03 Time 1 23 Hr 0 59 Min 12 00 04 End of Day Change Time 1 23 Hr 0 59 Min 00 00 05 Set Card Format 00 first row blank 00 Set 00 for ATR241 cards 01 prints on 1 row 06 Pay Period
11. is plugged in In the event of a power failure the clock will instantly switch to battery power without any interruption in Service The operational battery pack allows for full operation of the clock The LCD backlight is not activated when the clock is running on battery power as a power saving feature however the LCD display is plainly visible in a lighted room Battery Pack Specs Voltage DC 14 4v Capacity 1800mA Standby mode 30 36hr reserve power Fully charged 5 days use 300 punches day Note Actual battery life depends on many factors such as battery age temperature discharge history etc and can vary greatly depending on these factors The ATR240 should be plugged in for 12 hours to fully charge the battery pack For more information see Installing the Operational Battery Pack in the Appendix Warning Batteries may leak overheat catch fire or explode if proper safety amp handling procedures are not followed e DO NOT get batteries wet e DO NOT place batteries near heat sources e DO NOT use any power supply other than the original one supplied with the time recorder e DO NOT inverse polarity connection e NEVER throw batteries into fire Properly dispose of batteries according to local rules and regulations e DO NOT allow anything to short circuit the batteries e Dropping a battery may damage the battery Replace the battery if you suspect any damage Internal View SETUP VOLUME ALL RESET Internal
12. ower Plug for 56 0135 000 An updated list of accessories with pricing can be found on the web at www acroprint com Page 15 Acroprint Limited Warranty Should you have any questions concerning your warranty information or supplies please contact the dealer or store where you purchased the equipment This product is guaranteed to the original purchaser for a period of one 1 year from original purchase date against defective materials and workmanship when used under normal operating conditions The repair or replacement of any defective component or part and any necessary adjustments will be made free of charge provided that the machine is shipped prepaid to the factory service center shown below securely packaged and shipped in the original shipping container This warranty applies to Acroprint products purchased and retained in the U S A The guarantee is not applicable if the device has been subject to misuse abuse negligence accidents power surges and lightning The guarantee is not applicable if the serial number has been altered defaced or removed or if the device has been tampered with or taken apart by other than authorized service personnel Please return the warranty card on the following page to Acroprint to register your product Or if you would like to register online go to www acroprint com For your reference fill out the information below and keep it in a safe place Model Number Serial Number Date Purchase
13. select 25 Press P4 or P5 to select the clock display format a You can choose between the 12 hour or 24 hour military time format 26 Press P6 to save Setting Start and End of DST 27 The mode indicator 08 will be flashing press P5 to switch to mode 09 28 The mode indicator 09 will be flashing press P6 to select 29 Press P4 or P5 to select the correct month US March 30 Press P6 to save 31 Press P4 or P5 to select the correct date 32 Press P6 to save 33 Press P4 or P5 to select the correct start time US 2am 34 Press P6 to save 35 Complete steps 29 34 to complete the set up for the end of DST Setting Print Format 36 The mode indicator 10 will be flashing press P6 to select 37 Press P4 or P5 to select the correct print format a 00 24 hour Military Time b 01 Decimal Hours c 02 12 hours pm 38 Press P6 to save Setting Time Card Recognition 39 The mode indicator 11 will be Flashing press P6 to select 40 Press P4 or P5 to select the correct the correct time card format a 00 Monthly Semi Monthly b 01 Weekly Bi Weekly 41 Press P6 to save Initial setup is complete Locate the program switch and move it to the up position Replace top cover Page 6 Features and Specifications Clock Features Display Language English Operation Mode Stand alone No PC Interface Operational Battery Backup Optional Auto
14. ssary to use a small probe to pop the battery out 4 Replace the batteries and re assemble clock Page 12 Installing the Operational Battery Pack First unplug the clock The door to the battery pack compartment is located on the bottom edge of the back of the clock Remove the screw that secures the door The door may be tightly fitted Insert a thin knife blade under the bottom of the door at the screw end and rotate the blade to open the door Ext Signal Device Insert Blade Here Connect the battery cable to the connector on the left side of the compartment Note that the two ridges on the side of the battery connector should be facing down to line up with the slots in the clock s power connector Turn the battery so that the cable connection is on the bottom lnsert the battery pack into the clock with the wires inserted into the opening in the side of the compartment This is important since the battery door can t be attached if the battery is sitting on top of the wires You may need to use something like a pencil or ruler to push the wires into the opening Attach the door by inserting the door tabs into the left side of the compartment and firmly rotating the door into place If the door won t close check to make sure the wires aren t under the battery Plug in the power supply once the battery door is secure The ATR240 should be plugged in for 12 hours to fully charge the battery pack Cleaning the ATR240 Do not use cleaning
15. the ribbon cassette can be more easily accessed 2 Pull the ribbon holder tabs towards you to unlock the ribbon cassette and use the handle on top of the ribbon to pull the cassette out 3 Insert replacement ribbon Make sure to feed the ribbon over the black ribbon guide and slide the ribbon down between the guide and the silver print shield Push the ribbon down until it clicks into place Turn the ribbon knob clockwise to remove any slack in the ribbon Page 11 Replacing the Circuit Board Batteries The ATR240 is equipped with 1 CR2032 3v Lithium Coin Cell battery on the Main board The battery should last approximately 1 5 to 2 years under normal operating conditions Do not attempt to replace the battery as it will void your warranty If your clock is already out of warranty you can attempt to replace the batteries yourself but note that you could damage the board if you short out any components on the circuit board Avoid using metal objects to remove the batteries Note all Time Recorder settings will be reset to factory defaults as soon as the Main board battery is removed Back Case Front Case Main Board Battery Unplug clock 2 Remove the front cover and the two screws that connect the front and back case Remove the front case and lay it flat being careful not to pull any wires or cables loose 3 To remove batteries press the metal retaining clip away from the battery The battery should pop up It may be nece
16. ults 9 Tro ubleshoollng oec o eei oo eet eee eec veces 9 Frequently Asked Questions esses 10 Maintenance zl zislo ss ia ia ati 11 Replacing the Ribbon Cassette ssssssse 11 Replacing the Circuit Board Batteries 12 Installing the Operational Battery Pack 13 Cleaning the AT RAO oet duit t i eri Er dee aset ires 13 Appendix ec 14 Connecting External Signal Devices Bells amp Horns 14 Wall Mounting Instructions eeeeee 15 Supplies Parts amp Accessories 15 Acroprint amp Limited Warranty eere 16 Product Registration Card esses 17 Before You Start Wha s In the Box ATR240 Time Recorder 2 Clock Cover Keys 18vDC Switching Power Supply User Manual 25 Sample ATR241 Weekly Time Cards Clock Wall Mounting Template Also available for download at http support acroprint com 2 Mounting Screws e 2 Plastic Wall Anchors 1 Unpack clock Inspect clock for any damages that may have occurred during shipment Check box contents for any missing items If any damages are found or if any parts are missing please contact Acroprint Customer Service at 800 334 7190 2 Connect the ATR240 pow
17. uttons at the top of the clock labeled P4 P5 and P6 i P4changes values down ii P5 changes values up li P6is used to save and select modes 2 Locate the Setup programming switch Move the switch to the left position you are now in setup mode The mode indicator 01 will be flashing press P6 to select Press P4 or P5 to select the current year Press P6 to Save Sl 4 A Setting Month Date 6 The mode indicator 02 will be flashing press P6 to select 7 Press P4 or P5 to select the current month 8 Press P6 to save 9 Press P4 or P5 to select the current date 10 Press P6 to save Setting Time 11 The mode indicator 3 will be flashing press P6 to select 12 Press P4 or P5 to select the current hour 13 Press P6 to save 14 Press P4 or P5 to select the current minute 15 Press P6 to save Setting Day Advance Time 16 The mode indicator 04 will be flashing press P6 to select 17 Complete steps 11 15 Setting Pay Period 18 The mode indicator 05 will be flashing press P5 to switch to mode 06 19 The mode indicator 06 will be flashing press P6 to select 20 Select the pay period type by pressing P4 or P5 a If the pay period is monthly select 00 b If the pay period is weekly select 01 21 Press P6 to save 22 To select the end of the weekly pay period you must select 07 23 Press P6 to save Page 5 Setting Clock Display Format 24 The mode indicator 07 will be flashing Press P6 to
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