Home

Epson WorkForce WF-3620

1. Print head needs cleaning 6 Ifthere are no gaps click Finish If there are gaps or the pattern is faint clean the print head If you don t see any improvement after cleaning the print head up to 4 times wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning Related tasks Removing and Installing Ink Cartridges Related topics Loading Paper 257 Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles you can clean the print head Use the nozzle check pattern to determine which colors need cleaning You can save ink by cleaning only selected colors Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic Print Head Maintenance Related tasks Removing and Installing Ink Cartridges Cleaning the Print Head Using the Product Control Panel You can clean the print head using the control panel on your product 1 Load a few sheets of plain paper in the cassette or in cassette 1 if your product has two cassettes Press the ff hom
2. Paper Setup Print Status Sheet _ Network Status x Scroll down and select System Administration Select Common Settings Select LCD Brightness Adjust the screen brightness by selecting a brightness level or by pressing the left and right arrows Select OK to exit Parent topic Setting Up the Control Panel NO oP Turning Off Operation Time Out Operation Time Out causes the LCD screen to return to the Home screen after a few minutes of inactivity This feature is enabled by default but you can turn it off from the product s control panel Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the ff home button if necessary 2 Select is Setup You see a screen like this 25 Ink Liewels ii Mainbenance Paper Setup Print Status Sheet Metwork Status Scroll down and select System Administration Enter the administrator password if necessary Scroll down and select Operation Time Out Select Off Parent topic Setting Up the Control Panel 3 4 Select Common Settings 5 6 Product Parts Locations See these sections to identify the parts on your product Product Parts Top and Front Product Parts Paper Path Product Parts Inside Product Parts Back Parent topic Product Basics 26 Product Parts Top and Front ADF cover Automati
3. 4 Scroll down and select Disable Wi Fi 5 Select Yes to disable Wi Fi Parent topic Changing or Updating Network Connections 50 Loading Paper Before you print load paper for the type of printing you will do Loading Paper for Documents in the Cassette Loading Paper for Photos in the Cassette Loading Envelopes in the Cassette Loading Paper and Envelopes in the Rear Feed Slot Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Selecting the Paper Settings for Each Source Control Panel Selecting Default Paper Settings Administrator Loading Paper for Documents in the Cassette You can print documents on a variety of paper types and sizes 1 Close the paper stopper and output tray if necessary 51 2 Pull out the paper cassette Note If you are using legal size paper or larger squeeze the tab and extend the paper cassette 52 5 Load a stack of paper printable side down against the edge guide as shown Note Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette 6 Slide the edge guides against the paper but not too tightly we Note Make sure the paper fits beneath the top edges of the guides Caution To prevent paper feeding problems make sure you do not load too much paper in the cassette 54 7 Gently insert the paper cassette Note The paper may slide forward slightly as you
4. 8 50 by 11 00 inches Orientation le ic Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 1 Select the size of the paper you loaded as the Paper Size setting If you are printing a borderless photo select the Borderless checkbox or a paper size with a Borderless option You can also select a custom setting to create a custom paper size but the Quality setting will be limited to Normal Note You must select a compatible borderless paper type and size to print without borders Check the borderless paper compatibility list for details 2 Select the orientation of your document or photo as shown in the print window Ie Note If you are printing an envelope select the icon Note You can reduce or enlarge the size of the printed image by selecting Paper Handling from the pop up menu and selecting a scaling option Parent topic Printing with OS X Related references Borderless Paper Type Compatibility Selecting Print Layout Options OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop up menu on the print window 115 Layout Pages per Sheet 1 2 y ivi INi Border None Reverse page orientation Flip horizontally Cancel Print To print multiple pages on one sheet of paper select the number of pages in the Pag
5. Paper Setup Print Status Sheet Metwork Status ix 3 Select Network Status 4 Select Wi Fi Network Status Il 46 You see a screen like this ot Wi Fi Network Status Printer Name PM T990 D30000 Connection Wi Fi 61 72 5Mbps Signal Strength Excellent Obtain IP Address Print 5 Select Print then press one of the buttons to print the network status sheet Examine the settings shown on the network status sheet to diagnose any problems you have Parent topic Wi Fi or Wired Networking Changing or Updating Network Connections See these sections to change or update how your product connects to a network Accessing the Web Config Utility Changing a USB Connection to a Wi Fi Connection Changing a Wi Fi Connection to a Wired Network Connection Connecting to a New Wi Fi Router Disabling Wi Fi Features Parent topic Wi Fi or Wired Networking Accessing the Web Config Utility You can select your product s network settings and confirm its operating status using a web browser You do this by accessing your product s built in Web Config utility from a computer or other device that is connected to the same network as your product Note For more information on the Web Config utility see the Administrator s Guide 47 Print a network status sheet Locate the IP Address for your product that is listed on the network status sheet On a computer or other device connected to the same network as your product
6. 2 Doone of the following e To check the status of jobs that are ongoing or waiting to be sent select Job Monitor select Communication Job and select the fax job you want to check e To check the history of faxes that have been sent or received select Job History select Receive Job or Send Job and select the job you want to check e To check received faxes that have been saved in the product s memory select Job Storage and select Inbox 219 Parent topic Faxing 220 Using Memory Cards and USB Devices With Your Product Follow the instructions here to work with a memory card or other device attached to your product Inserting a Memory Card Connecting and Using a USB Flash Drive or External Device Viewing and Printing From the LCD Screen Transferring Photos on a Memory Card or USB Device Charging a USB Device Using Your Product Inserting a Memory Card Insert only one memory card at a time into a memory card slot on your product 1 Make sure the memory card and the files on it are compatible with your product before inserting the card 2 Insert your memory card into the correct slot making sure the card is oriented correctly T yL jl Note Do not force the card all the way into the slot Insert it only until it meets resistance The memory card access light flashes and then stays lit Caution Do not remove a memory card or turn off your product while the memory card access light is f
7. 6 7 Click Make Job Settings Open the Edit Job Settings drop down list and select the scan button settings you want to view or change Change the settings as necessary Click OK Click Close to close the Event Manager window Parent topic Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings scan and save the scanned image to a file Windows 8 x Navigate to the Apps screen and select EPSON Scan under EPSON or EPSON Software Windows other versions Click or Start and select All Programs or Programs Select EPSON or EPSON Software and click EPSON Scan OS X Open the Applications folder open the Epson Software folder and double click the EPSON Scan icon Note With OS X 10 6 10 7 10 8 or 10 9 in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software such as ABBYY FineReader To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads You see an Epson Scan window like this 130 5 Mode EPSON Scan fores Curent Setting Save Delete Letter 8 5 x 11 in Orientation C Conget Document Skew Rotate Image Type Resolaiore
8. Dust Removal Removes dust marks from your originals automatically Color Restoration Restores the colors in faded photos automatically Quiet Mode Reduces noise during scanning and may reduce scan speed Parent topic Scanning with OS X Using Image Capture 158 Faxing See these sections to fax using your product Note This product allows you to store names telephone numbers and fax data in its memory even when the power is turned off Make sure you restore all of the default settings if you give away or dispose of the product This will erase all of your network settings and fax data Connecting a Telephone or Answering Machine Setting Up Fax Features Setting Up Contacts and Contact Groups Sending Faxes Receiving Faxes Viewing a Fax on the LCD Screen Checking Fax Status Connecting a Telephone or Answering Machine You must connect your product to a telephone wall jack to send or receive faxes If you want to use the same telephone line to receive calls you can connect a telephone or answering machine to your product using an additional phone cable Note If you do not connect a telephone to your product make sure Receive Mode is set to Auto Otherwise you cannot receive faxes 159 1 Connect a phone cable to your telephone wall jack and to the LINE port on your product Note If you have a DSL or ISDN connection you must connect the appropriate DSL filter or ISDN terminal adapter or
9. For quick access to common groups of print settings you can select a printing preset on the Main or More Options tab Note You can create your own preset by clicking the Add Remove Presets button 1 Click the Main or More Options tab You see the available Printing Presets on the left 101 Main More Options Maintenance Printing Presets Add Remove Presets Document Fast Document Standard Quality Document High Quality ZT Document 2 Sided EE Document 2 Up 225 Document 2 Sided with 2 Up el Document Fast Grayscale Document Grayscale Place your cursor over one of the Printing Presets to view its list of settings Use any of the available options on the screen to control your printing presets To choose an option for printing select it Click OK Parent topic Printing with Windows Oa N 102 Selecting Extended Settings Windows You can select additional settings that apply to all the print jobs you send to your product 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings 3 Click the Maintenance tab You see the maintenance options Man More Opsora Maintenance Mead Ceanng AA Pont read Alignment F Softmare Update 4 Click the Extended Settings button You see this window 103 tenn oo Enable EPSON Stans Morvtor 3 Check Paper With Before Printing Th
10. Printing 22 inches 560 mm with the output tray extension extended WF 3640 Stored 16 8 inches 427 mm Printing 22 2 inches 563 mm with the output tray extension extended WF 3620 21 4 Ib 9 7 kg WF 3640 25 4 Ib 11 5 kg Parent topic Technical Specifications Electrical Specifications Input voltage range Rated frequency range Input frequency range Rated current 100 to 240 V model 90 to 264 V 50 60 Hz 49 5 60 5 Hz 0 8 0 4A 332 Power consumption with USB connection WF 3620 Standalone copying 17 W ISO IEC24712 Ready mode 7 3 W Sleep mode 1 6 W Power off mode 0 4 W WF 3640 Standalone copying 18 W ISO IEC24712 Ready mode 7 8 W Sleep mode 1 6 W Power off mode 0 4 W Parent topic Technical Specifications Environmental Specifications Temperature Humidity without condensation Operating 50 to 95 F 10 to 35 C Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Operating 20 to 80 RH Storage 5 to 85 RH Parent topic Technical Specifications Interface Specifications Interface type External USB devices Hi Speed USB Device Class for computers Hi Speed USB for Mass storage class for external storage MO drive 1 3 GB maximum capacity Hard disk drive 2 TB maximum capacity USB flash drive 2 TB maximum capacity formatted in FAT FAT32 or exFAT 333 Note Epson cannot guarantee the operation of externally connected d
11. 4 5 Visit epson com connect to learn more about Epson iPrint and check the compatibility of your mobile device Download Epson iPrint from the Apple App Store or Google Play Connect your mobile device to the same wireless network that your product is using Print from your mobile device to your Epson product Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using Epson Remote Print With Epson Remote Print software on your Windows computer or laptop you can print to an Epson Email enabled product anywhere in the world 1 2 3 4 Set up your product for network printing as described in this manual See the link below Visit epson com connect to learn more about Remote Print and how to download the software Download and install the Remote Print software Obtain the email address and optional access key of the Epson product you want to use for printing and enter this address during Remote Print setup Select the print command in your application and choose the Remote Print driver for your Epson product Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using Epson Scan to Cloud The Epson Scan to Cloud service sends your scanned files to a destination that you have registered with Epson Connect 1 2 Set up your product for network scanning as described in this manual See the l
12. Or open the Control Panel select Printers and Other Hardware if necessary and select Printers and Faxes Right click your product name select Open right click the stalled print job click Cancel and click Yes Parent topic Solving Problems Printing from a Computer 298 Related tasks Running a Product Check Product Icon Does Not Appear in Windows Taskbar If you do not see your product icon in the Windows taskbar first try restarting your computer If that does not work try this solution 1 Do one of the following e Windows 8 x Navigate to the Apps screen and select Control Panel gt Hardware and Sound gt Devices and Printers Windows 7 Click and select Devices and Printers e Windows Vista Click select Control Panel and click Printer under Hardware and Sound Windows XP Click Start and select Printers and Faxes Or open the Control Panel select Printers and Other Hardware if necessary and Printers and Faxes 2 Right click your product name select Printing Preferences and select your product name again if necessary Click the Maintenance tab Click the Extended Settings button Click the Monitoring Preferences button Click the Register the shortcut icon to the taskbar checkbox NOORA WO Click OK to close the open program windows Parent topic Solving Problems Printing from a Computer Error After Cartridge Replacement If you see an error light or error message after you
13. PDF _ Combine into single document Image Correction None Unsharp Mask None Descreening None Backlight Correction None Dust Removal None __ Color Restoration _ Quiet Mode Hide Details 157 Note If you are scanning a multi page document in the ADF you can have Image Capture combine all the pages into a single document After all pages have been scanned you see the message No document loaded 5 Select the folder in which you want to save your scanned file in the Scan To pop up menu 6 Click Scan Your scanned file is saved in the folder you selected Available Scan Settings OS X Image Capture Parent topic Scanning Related topics Placing Originals on the Product Available Scan Settings OS X Image Capture You can select these scan settings in your imaging editing application for OS X Image Correction Provides a graphical interface for adjusting brightness tint temperature and saturation Unsharp Mask Makes the edges of certain image areas clearer Turn off this option to leave softer edges Descreening Removes the ripple pattern that might appear in subtly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of descreening do not appear in the preview image only in your scanned image Backlight Correction Removes shadows from photos that have too much background light
14. You see a screen like this 188 fas Fax OCA Enter a Fax Number Standard Contacts Density Auto Letter amp 1 Sided History Preview 3 Select Contacts Enter the administrator password if necessary You see a screen like this View Menu f Proceed 4 Select Menu You see a screen like this 189 Add Entry Add Group Print Contacts Note You can print your list of contacts and groups if necessary 5 Select Add Entry 6 Select the number you want to use for the contact you are adding You see a screen like this Add Entry Hame k Index Word Not Entered Cancel 7 Select Not Entered under Name use the displayed keyboard to enter the contact name up to 30 characters and press 190 8 Select Not Entered under Index Word use the displayed keyboard to enter a word to use when searching for an entry up to 30 characters and press Leal This field is optional 9 Select Not Entered under Fax Number and use the numeric keypad on the LCD screen or the buttons on the product to enter the fax number You can enter up to 64 characters Note If necessary enter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code 10 Set the Fax Speed if necessary 11 Select Save Parent topic Setting Up Contacts Using the Product Control Panel Editing or De
15. Help Parent topic Starting a Scan Related tasks Scanning with OS X Using Image Capture Related topics Placing Originals on the Product 131 Selecting Epson Scan Settings Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings scan and open the scanned image in the program Note With OS X 10 6 10 7 10 8 or 10 9 in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software such as ABBYY FineReader To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads 1 Open your scanning program and select its scanning option See your scanning program help for instructions 2 Select your product Note In certain programs you may need to select your product as the source first If you see a Select Source option choose it and select your product With Windows do not select a WIA option for your product it will not work correctly You see an Epson Scan window like this 132 i Mode EPSON Scan otice mode Delete Letter 8 5 x 11 in None Orientation C Conget Document Skew Rotate Image Type Resohaiore Note Epson Scan may start in a different mode when you first acc
16. If you need to cancel printing press the Stop button on your product Parent topic Printing From a Computer 125 Scanning You can scan original documents or photos and save them as digital files Starting a Scan Selecting Epson Scan Settings Scanning with OS X Using Image Capture Starting a Scan After placing your original documents or photos on your product for scanning start scanning using one of these methods Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic Scanning Related topics Placing Originals on the Product Starting a Scan Using the Product Control Panel You can scan an image to a memory device or to your computer using your product s control panel 1 Make sure you installed the product software and connected the product to your computer or network 2 Place your original on the product for scanning Note To scan a double sided document place it in the ADF 3 Press the f home button if necessary Select Scan You see a screen like this 126 Scan to ma M Memory Device F Cloud E Computer i fe Computer WSD 5 Select one of the following Scan to options Memory Device saves your scan file on a memory card or USB device and lets you select the file format quality and other settings e Cloud sends your scanned files to a destination that you have registered with
17. OS X Selecting Printing Preferences OS X Incorrect Margins on Printout If your printed page has incorrect margins try these solutions e Make sure you selected the correct paper size settings in your printing program and printer software e Make sure you selected the correct margins for your paper size in your printing program e Make sure your paper is positioned correctly for feeding into the printer 302 You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Related topics Loading Paper Border Appears on Borderless Prints If you see a border on borderless prints try these solutions e Make sure you are printing on a compatible borderless paper type and size Note Do not select a custom paper size for borderless prints e Windows Make sure you selected the Borderless setting in your printer software e OS X Make sure you selected the Borderless checkbox or a paper size with a Borderless option in your printer software e Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints e Make sure the image size and the paper size are set correctly if the image is small the enlargement may not be enough to cover the paper e Access the Extended Settings Windows or Printing Preferences OS X
18. Receive Settings Output Settings Basic Settings 169 Scroll down and select Fax Setting Wizard Select Start You a Fax Header screen like this 1238 Use the displayed keypad to enter the sender name for your fax source such as your name or a business name You can enter up to 40 characters Select E when you are done You see a Phone Number screen like this 170 10 11 12 13 Use the displayed keypad or the buttons on the product to enter your fax number up to 20 characters Press when you are done On the Distinctive Ring Setting screen do one of the following If you have subscribed to a distinctive ring service from your telephone company select Proceed Then select the ring pattern to be used for incoming faxes Go to step 12 If you do not have distinctive ring service select Skip then go to the next step Note e Distinctive ring service allows you to have several phone numbers on one phone line Each number is assigned a different ring pattern You can use one number for voice calls and another for fax calls Select the ring pattern assigned to fax calls in the DRD Setting e If you select On or one of the ring patterns other than All Receive Mode is automatically set to Auto On the Receive Mode Setting screen select Yes if you have connected an external telephone or answering machine to the product and then go to the next step Otherwise select No then go to step 12 R
19. Scroll down and select Paper Guide Cleaning Select the paper source if necessary Press the Color button Check the back of the ejected paper to see if it is clean Repeat as necessary until the paper comes out clean Parent topic Adjusting Print Quality 265 Cleaning and Transporting Your Product See these sections if you need to clean or transport your product Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best you should clean it several times a year Caution Do not use a hard brush alcohol or paint thinner to clean the product or you may damage it Do not use oil or other lubricants inside the product or let water get inside it Close the rear paper feed slot when you are not using it to keep out dust Turn off the product Unplug the power cable Disconnect any connected cables Remove all the paper from the product Clean the outer case and control panel with a soft dry cloth Do not use liquid or chemical cleansers Clean the paper cassette s using a soft brush NQOaP WN gt Clean the scanner glass and the glass area on the left with a soft lint free cloth microfiber is recommended moistened with a little glass cleaner Caution Do not spray glass cleaner directly on the glass and do not press the glass surface with any force 266 Note If lines appear on the printout or in scanned images carefully clean the scanner glass on
20. Your Phone Numter Phone Number Your Phone Number 129S Parent topic Setting Up Fax Features Using the Product Control Panel Send Settings Fax Set the options you want to use for outgoing faxes Setting Options Description S Batch Send Off Sorts outgoing faxes by recipient in the product s on ty and sends them as a batch Save Failure Data s Saves faxes that failed to be sent in the product s memory You can resend the faxes from the Status Menu Parent topic Setting Up Fax Features Using the Product Control Panel 181 Receive Settings Fax Set the receive options you want to use for incoming faxes Setting Receive Mode Lets you confirm whether an incoming fax should be printed a telephone must be connected to the product Automatically receives and prints faxes Distinctive Ring If you are using a Distinctive Ring Service on your phone line your telephone company can assign two or more phone numbers to the same line and assign different ring patterns to each If you use this service select the number of rings for your fax number so your product can receive faxes on the correct number of rings All works for phone lines that do not use this service Rings to Answer Sets the number of rings before your product receives a fax If Receive Mode is set to Auto and an answering machine is connected to the product make sure this setting is set higher than the number of rings your answering machine is
21. feature when sending a color fax or sending to multiple recipients Sends the current fax before other faxes waiting to be sent Sets the product to ask if you want to scan another page after a document in the ADF has finished scanning 204 Setting Options Description i Transmission Report Lets you select when to print transmission reports Do Not Print Parent topic Sending Faxes from the Product Control Panel Dialing Fax Numbers from a Connected Telephone If you have connected a telephone to the EXT port on your product you can send a fax by dialing the number from the connected telephone If the recipient s phone number and fax number are the same you speak to the recipient before sending the fax 1 Place your original on the product for faxing 2 Press the ff home button if necessary 3 Dial the fax number from the connected telephone Speak to the recipient if necessary 4 Select Send Fax on the LCD screen Note Your product communicates with the recipient s fax machine Do not hang up the telephone yet 5 Select Send on the LCD screen 6 When you hear a fax tone press one of the buttons to start sending the fax 7 Hang up the telephone Note If your recipient s fax machine does not print in color your fax is automatically sent in black and white Parent topic Sending Faxes from the Product Control Panel Related references Fax Send Settings Related topics Placing Originals on th
22. 130 Starting a Scan from a Scanning Program ececcceceeeeeeeeeeeeeeeeeeeeeeeeaaeeeeeeeeeeeeseaaeeeeseaeeeeeeeeeeess 132 Selecting EPSOM SCAM Setting S reani enna a or aeahes ee a a p e EA 134 ICA ODO 2 tac E tinea ete oc deeestetend quay taut aa O E T eet dacs 134 Selecting MNS Scan MOG Gisela ete ose a asta sgris A a E E aa 134 Scanning in Office Mod se eaa a etal e Ea aaa e aa a E aeda ia aiei 135 Available Document Source Settings Office MOdE cceccceeeeeseeeeeeeeeeeeeeaeeeeeeeeeeeeeeeeeeeeee 137 selecting a Scan Area Office Mode iiss dscevcetetivenedsiendieednedseieinieesininaee ni seelsded nese 137 Available Image Adjustments Office Mode 0 ecceeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeeeeeaaeeeteneeeeeseaeeeene 139 Scanhing In Protessionial MOG ixis2 ccotiara peice se srehalead ood ae a tmen needle Benne 141 Available Document Source Settings Professional Mode ccccceeeeeeeeeeeeeeeeeeeeeeeeneeeees 144 Available Image Types Professional Mode cecceeeeeeeeneeeeeeeeeeeeeeeeeeeeeenaaeeeeseeeeeeseaeeeene 144 Selecting a Scan Area Professional Mode cccececceeeececeeeeceeeeeeseeeeeeeeaaeeeesneeeeeeeaaeeeenas 144 Available Image Adjustments Professional Mode cc ccccceeeeeeeeeeeeeeeeeeeeneeeeeeneeeeeeeeeees 147 Selecting a Scan Size Professional MOdC cccccceeeeeceeeeeseeeeeeeeeeceesesaaeeesesneeeneeeeaeeeenes 149 Image Preview Gilg elines 2 8 ta death a a
23. Apps screen and select EPSON Scan Settings Make sure the correct Connection setting is selected then click the Test button Windows other versions Click or Start gt All Programs or Programs gt EPSON gt EPSON Scan gt EPSON Scan Settings Make sure the correct Connection setting is selected then click the Test button OS X Open the Applications folder click Epson Software and click EPSON Scan Settings Make sure the correct Connection setting is selected then click the Test button e Make sure you do not have multiple versions of Epson Scan installed If you do uninstall both versions and install one version e If you upgraded your operating system but did not reinstall Epson Scan try reinstalling it Note With OS X 10 6 10 7 10 8 or 10 9 in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN 311 compliant OCR scanning software such as ABBYY FineReader To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads Parent topic Solving Scanning Problems Related tasks Starting a Scan Using the Epson Scan Icon Scanning with OS X Using Image Capture Solving Scanned Image Quality Problems Check these sections if a scanned image on your computer screen has a quality problem Image Consis
24. Click or Start and select All Programs or Programs Select EPSON select your product then click EPSON Printer Software Uninstall Note If you see a User Account Control window click Yes or Continue In the next window select your product and click OK Then follow any on screen instructions Do one of the following to uninstall Epson Event Manager then follow any on screen instructions Windows 8 x Select Epson Event Manager and click Uninstall Windows 7 or Windows Vista Open the Windows Control Panel utility Select Programs and Features In Classic view select Programs and click Uninstall a program Select Epson Event Manager and click Uninstall Change Windows XP Open the Windows Control Panel utility Double click Add or Remove Programs Select Epson Event Manager and click Change Remove Do one of the following to uninstall Epson Scan then follow any on screen instructions Windows 8 x Windows 7 or Windows Vista Select EPSON Scan and click Uninstall Change e Windows XP Select EPSON Scan and click Change Remove Restart your computer then see the Start Here sheet to re install your software Note If you find that re installing your product software does not solve a problem contact Epson Parent topic When to Uninstall Your Product Software 320 Uninstalling Product Software OS X In most cases you do not need to uninstall your product software before re installing it However you can downloa
25. Common Settings menu Also if you turn on Eco Mode 2 sided copying is selected by default The Eco Mode setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 For the WF 3620 select m Setup gt System Administration Enter the administrator password if necessary 3 Select Eco Mode and enter the administrator password if necessary You see a screen like this Eco Mode id Off af Sa a T HEED IME LED Brightness J0 dEi if opy 4 Select On 5 Select Configure 32 6 Change any settings as necessary 7 Select OK to exit Parent topic Using Eco Mode and Other Power Saving Settings Changing the Sleep Timer Settings You can adjust the time period before your product enters sleep mode and turns off the LCD screen Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance The Sleep Timer setting in Eco Mode overrides this Sleep Timer setting 1 Press the ff home button if necessary 2 Select mba Setup 3 Scroll down and select System Administration Enter the administrator password if necessary 4 Select Common Settings 5 Select Sleep Timer You see a screen like this E Sleep Timer 1 2 40minutes 6 Doone of the following Press the or icons to reduce or increase the
26. Description option A4 Letter Auto If Letter or A4 size paper is selected for printing and the Switching selected paper size is not loaded the product attempts to print on an alternate paper size Letter for A4 or A4 for Letter Auto Select Copy Select On to feed from the paper source containing paper Settings WF Fax that matches your paper settings 3640 Paper Size Notice Select On to display an error message when the paper size and type settings for each paper source and the copy print Paper Typenotice settings in each mode do not match Parent topic Selecting the Default Paper Source Settings Selecting Universal Print Settings You can change the default universal print settings using the control panel on the product Note These settings can be locked by an administrator If you cannot access these settings contact your administrator for assistance 1 Press the f home button if necessary 2 Select AB Setup You see this screen itso le Ink Levels A Maitibenance Paper Setup il Print Status Sheet Melwork Stalus IM 77 3 Scroll down and select System Administration Enter the administrator password if necessary 4 Select Universal Print Settings You see this screen Gi Universal Print Settings Top Offset Left Offset Top Offset in Back Left Offset in Back Check Paper Width 5 Adjust the settings as necessary 6 When you are finished press the ff home
27. E E EE Ed eaa 37 Using Google Cloud Print sssseseseeessserrsserrnsrernrterentettrtttsttrssttttnstttnnettnnnnt tEn tSstE ESSE EESerEnn Ennn n ennnen nnen 37 Wi Fi or Wired NOTWORKING iaccsccctanaaesuteenindeiascnte sisasaaimeneodenai ea sonecureetenssaeaasaedernanunaancutvesdteaanaueuenttinraueneceve 39 Wi Fi Infrastructure Mode Setup escic ucla tesasccbeck ens cbeche ced lecesge sop seceneeseenedeies saceceenbeisaedaysoeeepidelaasadeues 39 Selecting Wireless Network Settings From the Control Panel cccceeeeeeeeeeeeeeeeeeeeteeeseeeneees 40 Wi Fi Direct Mode Setup ce ancac de eee cctnaa tend agdcnetatsusee deeegcnaeute tate oes aeausd caactacuceaheeeduadenepaateanetanatec cane meee 42 Enabling Wi Fi Direct Modeion resided tend eer paaded O a aaa 43 Wi Fi Protected Setup aq WPS sc2ctisiecec sah vce edecass sana wecced aati teak aedcceaidad cas eedes vectia teed caleaage dco eeenctatnenc te 44 Using WPS to Connect to a NGIWOP Kare ecsch ace decseecet Satehhedies cotveutecutd Seceean ded ned enced tention tiene eel te 45 Printing a Network Status Sheet i42 40 ied asieeaviatee nace wi atin ned enaeeade eee 46 Changing or Updating Network Connections cccccceceeeeeecee eee eeneeeeeeceeeeeeeeaeeeeeeeaeeeeeeeeeeeseaeeesenees 47 Accessing the Web Config Utility nreiresinin sieunan a a a N E 47 Changing a USB Connection to a Wi Fi Connection s sssssseseseressrrrsserrrnertrntrrentrrnnntsrnnreserrnsnet 48 Changing a Wi
28. Fi Connection to a Wired Network Connection 0 ccccccceeeeeeeeeeeeeeeeeeetneeeeeenneees 48 Connecting to a New Wi Fi Router x 3 ctcccccdccatiscbrccdes capecdtaeceneesctatae ecQueten cqatia taadedeadeduinecateactaenbiasedy 49 Disabling Wi Fi Features aiena tase Nadir utau ated dete ahs aaa bec a alent Ot eeee a EaR 49 Woe Ilale PA GN AE TATT 51 Loading Paper for Documents in the Cassette c cccceeeceeeeeeeeeeeeeeeeeeeeeeaeeeeeceeeeeeseaaeeeeneeeeeeneneeteess 51 Leading Paper for Photos in the Cassette ics fcss00 acc haet adeno ioteemstvese ona pilaneliv Ne Geom rrene 57 Loading Envelopes in the Cassette s 2 c cncsctecccceteesboseeeeatstetesderenedisdesecPetea cadvlatieeeiseeuadddassbetdenents 61 Loading Paper and Envelopes in the Rear Feed Slot cececceeeseeceeeeeeeeeeeseeeeeeeeaaeeeeesseeeeeeaaaeees 66 Paper Loading Capacity seiri a sweeten did eelochas eaxneu E R a k 69 AVIA GE EDSOM PAPC RS 20o estan deg tae es aS So AS Oe A AS ee Jo A oes od te ee uceac argh ead andes 70 Borderless Paper Type Compatibility nates c peeiewth ler naieccoue Meta atennnsdssee iieh aa Meetih oxtaranoneed Mat naantteatec 72 Selecting the Paper Settings for Each Source Control Panel ccccccsssceeceeeseseseeeeeeeeseeseneeeeeeeees 73 Paper Type Settings ssori a E ra aa iE E ea eda ena tenunddoemeasten ey he 74 Selecting Default Paper Settings AAministrator ccccecccceeeescceeeeseeeeeeeeeeeeeeaaaeeeeeeeeeeeeeaaaeeeneae
29. For detailed information select the FAX Utility icon Parent topic Setting Up Fax Features Related topics Setting Up Fax Features Using the Product Control Panel Setting Up Contacts and Contact Groups You can set up a list of contacts and their fax numbers so you can quickly select them for faxing You can also set up contact groups to send a fax message to multiple contacts See these sections to set up fax contacts and contact groups 187 Setting Up Contacts Using the Product Control Panel Setting Up Speed Group Dial Lists Using the Fax Utility Windows Setting Up Speed Group Dial Lists Using the Fax Utility OS X Parent topic Faxing Setting Up Contacts Using the Product Control Panel You can set up your contacts and contact groups using the control panel on your product Note Contacts can be locked by an administrator If you cannot access or change contacts contact your administrator for assistance Creating a Contact Editing or Deleting a Contact Creating a Contact Group Editing or Deleting a Group Parent topic Setting Up Contacts and Contact Groups Related tasks Setting Up Speed Group Dial Lists Using the Fax Utility Windows Setting Up Speed Group Dial Lists Using the Fax Utility OS X Creating a Contact You can create a list of contacts to save frequently used fax numbers Note You can create up to 100 contacts and contact groups combined 1 Press the f home button if necessary 2 Select Fax
30. If your phone line includes voice mail answering services calls or faxes may be inadvertently received by your voice mail service Parent topic Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Selecting the Line Type Selecting Advanced Fax Settings Receiving Faxes Automatically Printing Fax Reports Related topics Loading Paper Cannot Receive Faxes with a Telephone Connected to Your Product If you cannot receive faxes when a telephone is connected to your product try these solutions e Make sure your telephone is connected to your product s EXT port e Make sure the Receive Mode is set to Manual Note When answering a call that is a fax wait until the product s LCD screen displays a message that a connection has been made before you hang up Parent topic Solving Faxing Problems Related tasks Connecting a Telephone or Answering Machine Using the Fax Setup Wizard Solving Memory Card Problems Check these solutions if you have problems using memory cards with your product Memory Card Does Not Fit Into a Slot 317 Cannot View or Print Photos from a Memory Card or Device Cannot Transfer Photos To or From a Memory Card or Device Cannot Access Memory Card From a Networked Mac Parent topic Solving Problems Memory Card Does Not Fit Into a Slot If a memory card does not fit properly in a slot do not force it in You may need to use an adapter with your memory ca
31. Image Format Type menu If your file format provides optional settings click the Options button to select them Choose any of the optional settings you want to use by selecting their checkboxes Click OK If you selected PDF or Multi TIFF as the Type setting you see this window after Epson Scan scans your document a Scanning complete Q Do you want to continue scanning and add more pages Select Edit Page to finish scanning and edit the pages before saving the file Select Save File to finish scanning and save the file without editing the pages seer Choose one of the following options on the screen e If you are scanning only one page click Save File e If you need to scan additional pages in a document click Add page Place additional pages on the product for scanning click Scan and repeat until you have scanned all the pages When you are finished click Save File 154 e If you need to delete or reorder the scanned pages click Edit page Delete or reorder the pages using the icons that appear on the bottom of the editing window When you are finished click OK Note If you installed an OCR Optical Character Recognition program you may see a screen indicating the program is converting your page to text Wait until the program re scans the page and close the program if necessary Available Scanned File Types and Optional Settings Parent topic Selecting Epson Scan Settings Available Scanned File Types and Opt
32. Network Parent topic Transferring Photos on a Memory Card or USB Device Related tasks Removing a Memory Card 231 Transferring Files from a Memory Device to Your Computer You can transfer files to and from a memory card or USB device inserted in your product and a computer connected to your product Note Do not transfer files to and from a memory device while you are printing from or scanning to the device Make sure your product is connected to a computer Insert a memory card or USB device into your product 3 Doone of the following to access your files from your computer e Windows Open the Computer My Computer Windows Explorer or File Explorer utility then select the removable disk icon OS X with a USB connection Look for the removable disk icon on your desktop or computer window then select it e OS X with a network connection Select the hard drive icon on your desktop or computer window select your product in the SHARED section of the sidebar you may need to widen the sidebar to see the name then select the MEMORYCARD icon 4 Select the folder that contains your files 5 Drag the files you want to transfer to the desired folder on your computer or on your memory device Note Your product s LCD screen does not update to display new files transferred to the memory device Wait until the memory card access light stops flashing then remove and insert the memory card to update the files displayed If you ar
33. Note Click the Settings button to customize the text and location of the header or footer 4 Select any of the Additional Settings options to customize your print Custom Color Correction Options Windows Image Options and Additional Settings Windows Header Footer Settings Windows Parent topic Printing with Windows Related tasks Printing Your Document or Photo Windows Custom Color Correction Options Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job 98 Color Controls Lets you select a Color Mode setting individual settings for Brightness Contrast Saturation and Density and individual color tones Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software Parent topic Selecting Additional Layout and Print Options Windows 99 Image Options and Ad
34. Office Mode as the Mode setting You see this window Mode r EPSON Scan Dlfice Mode Delete Document Source Auto Detect Size Letter 8 5 x 11 in None DOriertatiort O D C Conget Document Skew Botate Image Type Resohaiory 135 o ON 11 12 13 14 Select the Document Source setting indicating where you placed your original To scan a 2 sided document in the ADF select ADF Double sided Note If you are using the ADF remove any documents from the scanner glass Select the Size and Orientation settings that match your original To scan both sides of a 2 sided original into one image select a Stitch Images setting Note To use the Stitch Images setting you must select ADF Double sided as the Document Source setting To allow Epson Scan to detect and correct any skew in your original select Correct Document Skew To rotate your original in your scan select a Rotate setting Select the Image Type setting that matches your original Select the Resolution setting you want to use for your scan Click the Preview button Epson Scan previews your original and displays the result in a separate Preview window If you are using the ADF reinsert your original into the ADF If desired select the area in your preview image that you want to scan scan area Note You cannot select a scan area if you chose ADF Double sided as the Document Source setting Click the Image Adjustment tab an
35. Paper and Ervetopes Separator Page Remove sevir borders Anay Spock LAN Datatype Page erde ny Mode Pret as Strap Sep Bare Page Orgs Suraia d Reston Retre screening potem Adon Aggkcators te Perform IOM Caia Matctung Anan Une the Dover s Paper Source Setting aeset Cefasa ox Cace Heb 5 Select any of the extended settings to customize your print 6 Click OK to close the Extended Settings window 7 Click OK to close the printer software window Extended Settings Windows Parent topic Printing with Windows Extended Settings Windows You can select from these settings on the Extended Settings window Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues Check Paper Width Before Printing Prevents printing beyond the edges of the paper if the paper size setting is incorrect but may reduce print speed Thick paper and envelopes Prevents ink from smearing when you print on envelopes or other thick paper Separator Page Before each document prints a separator page containing the title user date and time Remove white borders Removes white margins that may appear when you print borderless photos 104 Always Spool RAW Datatype Increases print speed and may solve other printing problems Page Rendering Mode Increases print speed when printing is extremely slow or the print head stops during printing Print as Bitmap Increases print speed when printing is extre
36. Printout If your printouts are grainy try these solutions e Make sure you loaded the printable side of the paper correctly for your product e Select a higher print quality setting and turn off any high speed settings in your product software e Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary 308 e Align the print head e You may need to increase the image resolution or print a smaller size see your software documentation e If you enlarged the image in an image editing program you need to increase the resolution setting to retain a high image quality Increase the resolution by the same amount you increased the image size For example if the resolution is 300 dpi dots per inch and you will double the image size later change the resolution setting to 600 dpi Note Higher resolution settings result in larger file sizes which take longer to process and print Consider the limitations of your computer system when selecting a resolution and select the lowest possible resolution that produces acceptable quality to keep file sizes manageable Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related tasks Selecting Basic Print Settings Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings OS X Selecting Printing Preferences OS X Related
37. Scan to Cloud Parent topic Product Basics Using Epson Email Print With Epson Email Print you can print from any device that can send email such as your smartphone tablet or laptop Just activate your product s unique email address When you want to print attach a PDF Microsoft Office document or photo and send an email to your product 1 Setup your product for network printing as described in this manual See the link below 2 Ifyou did not already set up Email Print when you installed your product software visit epson com connect to learn more about Email Print check compatibility and get detailed setup instructions 3 Send an email with attachments to your product s Email Print address Note Both the email and any attachments print by default You can change these printing options by logging into your Epson Connect account Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using the Epson iPrint Mobile App Use this free Apple and Android app to print to nearby Epson networked products The Epson iPrint Mobile App lets you print PDFs Microsoft Office documents photos and web pages over a wireless network You can even scan and save a file on your device send it as an email or upload it to an online service such as Box Dropbox Evernote or Google Drive 1 Setup your product on a network as described in this manual See the link below 35 3
38. Select Driver or Options You see a screen like this 247 General Options Supply Levels Utility To take full advantage of your printer s options confirm that they are accurately shown here For information on your printer and its optional hardware check the printer s documentation Thick paper and envelopes Skip Blank Page Quiet Mode Permit temporary black printing High Speed Printing Remove white borders Warning Notifications S 9 9 2 S Vig Establish bidirectional communication Cancel ok j 6 Select On as the Permit temporary black printing setting 7 Click OK 8 Close the utility window 9 Load plain paper or an envelope in your product 10 Access the print settings in your print application 11 Select Print Settings from the pop up menu 12 Select Plain Paper Bright White Paper or Envelope as the paper type setting 13 Select the Grayscale option 14 Click Print to print your document Parent topic Printing With Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows The following window appears when black ink runs low and there is more color ink 248 EPSON Status Monitor 3 Black ink is low To keep printing until you replace the cartridge you can print using photo black and other colors Do you want to do this for the current print job Disable this feature Note The window appears only when you have selected Plain Paper Br
39. Settings Back of Original Image Appears in Scanned Image If an image from the back of a thin original appears in your scanned image place a piece of black paper on the back of the original and scan it again Parent topic Solving Scanned Image Quality Problems Ripple Patterns Appear in an Image You may see a ripple pattern called a moir in scanned images of printed documents This is caused by interference from differing pitches in the scanner s screen and your original s halftone screen To reduce this effect adjust these Epson Scan settings if available and try scanning again Select the Descreening setting Select a lower Resolution setting Parent topic Solving Scanned Image Quality Problems 314 Related topics Selecting Epson Scan Settings Scanned Image Colors Do Not Match Original Colors Printed colors can never exactly match the colors on your computer monitor because printers and monitors use different color systems monitors use RGB red green and blue and printers typically use CMYK cyan magenta yellow and black Check the color matching and color management capabilities of your computer display adapter and the software you are using to see if they are affecting the palette of colors you see on your screen To adjust the colors in your scanned image adjust these Epson Scan settings if available and try scanning again Change the Image Type setting and experiment with different combinations
40. The Epson Status Monitor your LCD or lights on the control panel will advise you when these parts need replacing If this happens during the standard warranty of the product the exchange of the product or replacement of the pads is covered under the standard warranty If the product is out of warranty the pads can be replaced by any Epson authorized service provider The waste ink pads are not a user replaceable part Parent topic Solving Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer Rear Cover Where to Get Help Related tasks Checking for Software Updates Selecting Advanced Fax Settings Connecting a Telephone or Answering Machine Related topics Replacing Ink Cartridges and Maintenance Boxes Loading Paper Wi Fi or Wired Networking 272 Status Menu Error Codes If a job does not complete successfully you can check the error code Press the i Status button select Job History and locate the incomplete job Select the job to display the error code and additional information Condition solution The product was turned off by a power failure The received fax was already deleted The job was printed 1 sided because the loaded paper does not support 2 sided printing The product s memory is full You can send pages individually or print received faxes and then delete them to free up memory space The line was disconnected b
41. a name select your desired fax numbers and click OK 7 Repeat the previous steps as necessary to add all your speed dial or group dial entries 8 When you are finished click the icon to save the entries to your product s memory Parent topic Setting Up Contacts and Contact Groups Related topics Setting Up Contacts Using the Product Control Panel Setting Up Speed Group Dial Lists Using the Fax Utility OS X You can set up your speed dial and group dial lists using the FAX Utility The utility also lets you import fax numbers from the MacAddress Book and back up fax numbers to your product s memory Note You can create up to 60 speed dial and group dial entries combined 1 Doone of the following e OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Printers amp Scanners Print amp Fax or Print amp Scan select the FAX option for your product and select Options amp Supplies Select Utility and select Open Printer Utility e OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print amp Fax select the FAX option for your product and select Open Print Queue Select Utility 2 Double click FAX Utility if necessary You see this window 199 3 Select your FAX product in the Printer list 4 Select Speed Dial Group Dial List You see this window 200 5 To add an entry double click an empty entry Note To edit an e
42. and select Remove White Borders Parent topic Solving Page Layout and Content Problems Related references Borderless Paper Type Compatibility Related tasks Selecting Basic Print Settings Windows Selecting Additional Layout and Print Options Windows Selecting Extended Settings Windows Selecting Basic Print Settings OS X Selecting Page Setup Settings OS X 303 Selecting Printing Preferences OS X Incorrect Characters Print If incorrect characters appear in your prints try these solutions before reprinting e Make sure any cables are securely connected at both ends In Windows delete all print jobs from the Windows Spooler e Windows 8 x Navigate to the Apps screen and select Control Panel gt Hardware and Sound gt Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes Windows 7 Click and select Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes Windows Vista Click and select Control Panel Click Printer under Hardware and Sound right click your product name and select Open Right click the stalled print job click Cancel and click Yes Windows XP Click Start and select Printers and Faxes Or open the Control
43. as a guide There are two types of preview available depending on the scan mode and selected settings Thumbnail preview A thumbnail preview displays your previewed images as thumbnails with the scanned image area and exposure automatically selected Normal preview A normal preview displays your previewed images in their entirety so you can select the scanned image area and other settings manually Parent topic Selecting Epson Scan Settings Scan Resolution Guidelines If you plan to enlarge a scanned image so you can print it at a larger size you may need to increase the resolution from the default resolution set by Epson Scan Follow these guidelines to determine the resolution setting you need e You will enlarge the image as you scan it If you will enlarge the image using Epson Scan s Target Size setting you do not need to increase the Resolution setting e You will scan the image at its original size but enlarge it later in an image editing program Increase Epson Scan s Resolution setting in your scan Increase the resolution by the same amount you will increase the image size to retain a high image quality For example if the resolution is 300 dpi dots per inch and you will double the image size later change the Resolution setting to 600 dpi e You will scan the image at 100 or smaller size Select Epson Scan s Resolution setting based on how you will use the scanned image Email view on a computer screen post on t
44. become unusable Do not break the hooks on the side of the cartridge when removing it from the packaging Do not touch the green IC chip on the side of the cartridge This may prevent normal operation Do not shake cartridges after opening their packages this can cause them to leak If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the product Note that there is a valve in the ink supply port making covers or plugs unnecessary but care is needed to prevent the ink from staining items that the cartridge touches Do not touch the ink cartridge ink supply port or surrounding area Use an ink cartridge before the date printed on its package Do not dismantle an ink cartridge This could damage the print head Store ink cartridges in a cool dark place After bringing an ink cartridge inside from a cold storage site allow it to warm up at room temperature for at least three hours before using it Store ink cartridges with their labels facing upward Do not store cartridges upside down 338 Parent topic General Product Safety Instructions LCD Screen Safety Instructions Use only a dry soft cloth to clean the LCD screen Do not use liquid or chemical cleansers e Ifthe LCD screen is damaged contact Epson If the liquid crystal solution gets on your hands wash them thoroughly with soap and water If the liquid crystal solution gets into your eyes flush
45. button to return to the Home screen Universal Print Settings Options Parent topic Selecting Default Paper Settings Administrator Universal Print Settings Options Select the universal print settings you want to use Universal Print Available Description Settings option settings Top Offset Adjusts the top or left margin Left Offset Top Offset in Back Adjusts the top or left margin of the back page when Left Offset in Back performing double sided printing 78 Universal Print Available Description Settings option settings Check Paper Width On Select On to check the paper width before printing This ot ote printing beyond the edges of the paper when the paper size settings are wrong but may reduce the printing er peter Dry Time al Select the drying time when printing double sided mooo me o Skip Blank Page On Select On to skip blank pages automatically Parent topic Selecting Universal Print Settings 79 Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product Caution Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it Placing Originals on the Scanner Glass Placing Originals in the Automatic Document Feeder Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass Letter 8 5 x 11 inches 216 x 279 mm or A4 8 3 x 11 7 inches 210 x 297
46. change the case of letters select Ez To delete the previous character select E e To enter numbers or symbols select Ea e To enter a space select Parent topic Setting a Password and Locking the Control Panel Using Presets You can save frequently used copy fax and scan settings as presets This lets you easily reuse them whenever necessary Note Presets can be locked by an administrator If you cannot access or change presets contact your administrator for assistance 20 Press the ft home button if necessary Select Presets or press the X Preset button WF 3620 Enter the Administrator password if necessary You see a screen like this Select Add New Select the function you want to set up You see the main screen for that function for example Select the settings you want to save then select Save or press the X Preset button on the WF 3620 You see a screen like this 21 6 Use the displayed keyboard to enter a name for the preset then press fe 7 Select Save When you are using the product s control panel to copy fax or scan you can use the preset by selecting Presets or pressing the X Preset button WF 3620 and selecting it from the list You can also add new presets Parent topic Setting Up the Control Panel Related tasks Entering Characters on the LCD Screen Changing the LCD Screen Language You can change the language used on the LCD screen Note This setting ca
47. currently selected marquee will be scanned To delete a marquee click the marquee then click the z Delete Marquee icon To rotate your original in your scan click one of the Rotate icons 3 Click inside each scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Office Mode Related concepts Image Preview Guidelines Scan Resolution Guidelines Related tasks Selecting Scan File Settings Available Image Adjustments Office Mode You can select these Image Adjustments options in Epson Scan Office Mode Not all adjustment settings may be available depending on other settings you have chosen 139 Main Settings Image Adjustment nsharp Mask lescreening _ Image Option Text Enhancement Auto Are e en Color Enhance None Skip Blank Pages ot y Edge Fill None 7 Threshold 110 Note Select the Image Option checkbox if you need to set any of the grayed out image adjustments beneath the checkbox Unsharp Mask Makes the edges of certain image areas clearer Turn off this option to leave softer edges Descreening Removes the ripple pattern that might appear in subtly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of descreening do not appear in the preview image only in your scanned image Text Enhancement Sharpens the appearance of letters in text documents Auto Area Segmentation Makes graysc
48. e If you are scanning a large original at a high resolution a network communication error may occur Try scanning again at a lower resolution 282 e If network communication was interrupted while starting Epson Scan exit Epson Scan wait a few seconds and restart it If Epson Scan cannot restart turn off your product turn it back on and try restarting Epson Scan again e Check the connection setting and test the connection using Epson Scan Settings Windows 8 x Navigate to the Apps screen and select EPSON Scan Settings Make sure the Connection setting is set to Network then click the Test button Windows other versions Click or Start gt All Programs or Programs gt EPSON gt EPSON Scan gt EPSON Scan Settings Make sure the Connection setting is set to Network then click the Test button OS X Open the Applications folder click Epson Software and click EPSON Scan Settings Make sure the Connection setting is set to Network then click the Test button e Make sure the option selected as the Timeout Setting in the Epson Scan Settings program is long enough to complete scanning over a network e You may need to disable the firewall and any anti virus software on your wireless router or access point Note With OS X 10 6 10 7 10 8 or 10 9 in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features
49. error code is shown in the history Job Storage Select Inbox to display received faxes stored in the product s history Parent topic Control Panel Buttons and Lights Setting a Password and Locking the Control Panel You can set an administrator password to lock the following settings and prevent them from being changed e System Administration Setup settings Eco mode settings e Presets e Contacts Note For more information on administration settings see the Administrator s Guide 1 Press the ff home button if necessary 2 Select MLS Setup You see a screen like this 18 Lit sco ll Ink Levels Ja I anea Cc Print Status Sheel l Network Status v 3 Scroll down and select Admin Settings 4 Select Admin Password 5 Select Register You see a screen like this 1238 ki paganan ie K 6 Use the displayed keyboard to enter a password then press l 7 Enter your password again to confirm 8 Select OK 9 Select Lock Setting and select On When the control panel is locked you must enter the password to access any of the locked settings 19 Note If you forget your password contact Epson for assistance Entering Characters on the LCD Screen Parent topic Setting Up the Control Panel Entering Characters on the LCD Screen Follow these guidelines to enter characters for passwords and other settings lt BEBEIOGE e d k To move the cursor select or e To
50. if prompted You see this window 185 4 Select Fax Settings 5 Follow the prompts that appear on the screen to enter your fax header information and select your fax settings Note For detailed information select the FAX Utility Help option Parent topic Setting Up Fax Features Related topics Setting Up Fax Features Using the Product Control Panel Setting Up Fax Features Using the Fax Utility OS X You can set up your fax header and select your fax settings using the FAX Utility for OS X 1 Doone of the following e OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Printers amp Scanners Print amp Fax or Print amp Scan select the FAX option for your product and select Options amp Supplies Select Utility and select Open Printer Utility 186 e OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print amp Fax select the FAX option for your product and select Open Print Queue Select Utility 2 Double click FAX Utility if necessary You see this window eo FAX Utility Printer FAX EPSON Tool Fas Transmission Synchronize Fax Receve Mon tor fecord Fax Settings da q j Check Fax Fax Setpiegs Speed Dial Crows s Dial List 3 Select your FAX product in the Printer list 4 Select Fax Settings 5 Follow the prompts that appear on the screen to enter your fax header information and select your fax settings Note
51. in 2476 x 3429 pixels 2429 MB Do the following as necessary to work with the selected scan area To move the marquee click inside the scan area and drag the marquee where you want it e To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edge where you want it Note Manually adjusting the marquee will not change the target size of the scanned file The marquee only indicates the area of the image that will be scanned 150 4 Tocreate a scanned image size that is not available in the Target Size list click the Customize option Target Size Target Size Name User Defined 5 Name the custom size enter the size click Save and click OK Then create a scan area on the preview image The marquee is automatically proportioned for your custom scan size 6 To use additional sizing tools click the Windows or gt OS X icon next to the Target Size setting and select options as desired E Target Size H 700 in m a Seale 158 es t Trimming e Scale Reduces or enlarges your image by the percentage you enter 151 Trimming Turns automatic image cropping on or off 5 Unlock icon Unlocks the width height proportions of the scanned image size so you can adjust it without constraint Parent topic Scanning in Professional Mode Image Preview Guidelines You can preview your scanned image so you can adjust the scan settings using the preview
52. mm 1 Open the document cover 2 Place your original facedown on the scanner glass with the top facing as shown Slide the original to the edges of the indicated corner Note You can place multiple originals on the scanner glass Just make sure they are at least 0 8 inch 20 mm away from each other 3 Close the document cover gently to keep your original in place Parent topic Placing Originals on the Product 80 Related topics Copying Scanning Faxing Placing Originals in the Automatic Document Feeder You can place multi page original documents in the Automatic Document Feeder ADF You can also use the ADF to scan both sides of a 2 sided document Make sure the originals meet the Automatic Document Feeder specifications before loading them Caution Make sure your originals are not creased or folded and do not contain holes staples tape or other materials that could obstruct the feeder 1 Slide the ADF edge guide outward 81 2 Fan your stack of originals and tap them gently on a flat surface to even the edges 3 Insert the originals into the ADF faceup and top edge first The ADF icon on the control panel lights up 82 4 Slide the ADF edge guide against the originals but not too tightly Parent topic Placing Originals on the Product Related references Automatic Document Feeder ADF Specifications Related topics Copying Scanning Faxing 84 Copyin
53. open a web browser Enter your product s IP address into the address bar You see the available Web Config utility options Parent topic Changing or Updating Network Connections Related tasks Printing a Network Status Sheet Changing a USB Connection to a Wi Fi Connection If you have already connected your product to your computer using a USB connection you can change to a Wi Fi connection or add a Wi Fi connection to print wirelessly 1 2 Do one of the following If you want to use only a Wi Fi connection disconnect the USB cable from your product With Windows also uninstall your product software e If you want to add a Wi Fi connection in addition to a USB connection leave the USB cable connected to your product Download your product software from the Epson website or install it from the CD that came with your product using the instructions on the Start Here sheet Parent topic Changing or Updating Network Connections Changing a Wi Fi Connection to a Wired Network Connection If you have already connected your product to your computer wirelessly you can change to a wired network connection if necessary 1 2 3 4 Disable your product s Wi Fi features Connect one end of an Ethernet network cable to the product s LAN port Connect the other end to any available LAN port on your router or access point Download and install your product software from the Epson website or install it from the CD tha
54. replace an ink cartridge follow these steps 1 Make sure the print head is in the ink cartridge replacement position The ink cartridge holder should be beneath the cutout in the product case Note If the print head is not in the ink cartridge replacement position follow the instructions on replacing an ink cartridge in this manual to move it 2 Remove and reinsert the replaced ink cartridge making sure to push it all the way into its slot 3 Complete the ink cartridge installation steps 299 Parent topic Solving Problems Printing from a Computer Related topics Replacing Ink Cartridges and Maintenance Boxes Printing is Slow If printing becomes slow try these solutions Make sure your system meets the requirements for your operating system If you are printing a high resolution image you may need more than the minimum requirements If necessary increase your system s memory If you are using Windows 7 close the Devices and Printers window before you print Clear space on your hard drive or run a defragmentation utility to free up existing space Close any programs you are not using when you print If your product is connected to a USB hub connect it directly to your computer instead If printing becomes slower after printing continuously for a long time the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged Let the product rest with the power on for 30 minute
55. router to the wall jack to be able to use the line for faxing or voice calls using your product Contact your DSL or ISDN provider for the necessary equipment DSL connection 160 1 Telephone wall jack 2 DSL filter 3 DSL modem ISDN connection one phone number 161 1 ISDN wall jack 2 _ Terminal adapter or ISDN router ISDN connection two phone numbers 162 ISDN wall jack 1 Terminal adapter or ISDN router 2 163 2 If you are connecting a telephone or answering machine to your product using a second phone cable remove the cap from the EXT port on your product 164 3 Connect a second phone cable to your telephone or answering machine and to the EXT port on your product Note If you connect an answering machine and Receive Mode is set to Auto set the number of rings before your product answers a call to a number that is higher than your answering machine s setting for the number of rings Any phone or answering machine must be connected to the EXT port for your product to detect an incoming fax call when the phone is picked up Epson cannot guarantee compatibility with VoIP cable phone systems or fiberoptic digital services such as FIOS Parent topic Faxing Related tasks Receiving Faxes Automatically Setting Up Fax Features Before faxing with your product set up your fax header and select the fax features you want to
56. screen You see a screen like this Cartridge s Replacement Note The displayed ink levels are approximate The icon on the right side of the screen represents the maintenance box status 4 Doone of the following To exit select OK If you need to replace an ink cartridge select Cartridge s Replacement and follow the instructions on the screen 235 Parent topic Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status with Windows A low ink reminder appears if you try to print when ink is low and you can check your cartridge or maintenance box status at any time using a utility on your Windows computer 1 To check your status access the Windows Desktop double click the product icon in the Windows taskbar and click Details You see this window EPSON It is ready to print Ink Levels IE Cyan 282 252 25D0 2520 236 2 Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen Note If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status 3 Todisable the low ink reminder right click the product icon in the Windows taskbar and select Monitoring Preferences You see this window 237 Event Erro
57. set to for answering a call Remote Receive Lets you start receiving faxes using your phone instead of operating the product if the Receive Mode is set to Auto When you enable this function you Start Code need to set a Start Code If you are using a cordless handset whose base is connected to the product you can start receiving the fax by entering the code on the handset Parent topic Setting Up Fax Features Using the Product Control Panel Security Settings Fax Set the security options you want to use for fax data 182 Setting Options Description o Direct Dialing Off Does not restrict dialing fax numbers Restrictions Allows faxing only to numbers stored in the contacts list or history Requires you to enter fax numbers twice to prevent errors Confirm Address List Off Selects whether to display a recipient confirmation on CCST before a fax is sent Inbox Password e Lets you set a password for viewing incoming faxes Settings Backup Data Auto Clear C Automatically erases sent or received fax data on remaining in your product s memory Clear Backup Data Deletes all sent or received fax data remaining in your product s memory run this function if you are giving away or disposing of your product Parent topic Setting Up Fax Features Using the Product Control Panel Printing Fax Reports You can select from several fax reports to print whenever necessary You can also have the fax log printed automatically by selec
58. these solutions e Make sure your paper is not damp curled old or loaded incorrectly in your product Use a support sheet with special paper or load special paper one sheet at a time e Make sure your paper meets the specifications for your product e Use Epson papers to ensure proper saturation and absorption of genuine Epson inks e Make sure the paper type setting in your product software matches the type of paper you loaded e If you are printing on thick paper or envelopes turn on the Thick Paper setting from the control panel or select Thick Paper and Envelopes in the Extended Settings of the printer software Turning this setting on will decrease print speed e Remove each sheet from the output tray as it is printed 306 e Avoid handling printouts on glossy paper right after printing to allow the ink to set Turn off any high speed settings in your product software If you print on both sides of a sheet of paper smudges may appear on the reverse side of heavily saturated or dark images If one side of a sheet will contain a lighter image or text print that side first Adjust the Print Density and or Ink Drying Time settings e Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary e Align the print head e Clean the paper path Note Your product will not operate properly while tilted at an angle Place it on a flat stable surface that extends beyond the b
59. you see a Software Update screen select Enable automatic checking and click OK The update scans your system to see if you have the latest product software Follow the on screen instructions Printing with Windows Printing with OS X Cancelling Printing Using a Product Button Printing with Windows You can print with your product using any Windows printing program as described in these sections Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows Selecting Extended Settings Windows Printing Your Document or Photo Windows Selecting Default Print Settings Windows Changing Automatic Update Options Parent topic Printing From a Computer Selecting Basic Print Settings Windows Select the basic settings for the document or photo you want to print 1 Open a photo or document for printing 2 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details 89 3 If necessary select your product name as the printer you want to use Note You may also need to select Properties or Preferences to view your print settings You see the Main tab of your printer settings window Auto Select Letter 8 1 2 x t1n C Borderless Portrait Landscap
60. your home has specially wired alarm equipment connected to the telephone line ensure the installation of this equipment does not disable your alarm equipment If you have questions about what will disable alarm equipment consult your telephone company or a qualified installer The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device including fax machines to send any message unless such message Clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission the date and time it is sent and an identification of the business or other entity or other individual sending the message and the telephone number of the sending machine or such business other entity or individual The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges In order to program this information into your fax machine follow the instructions in Entering Fax Header Information According to the FCC s electrical safety advisory we recommend that you may install an AC surge arrester in the AC outlet to which this equipment is connected Telephone companies report that electrical surges typically lightning transients are very destructive to customer terminal equipment connected to AC power sources and that this is a major nationwide problem This equipment has been tested
61. 100 black and white pages and have it sent automatically when another fax machine requests it Customers or other associates can receive the document by calling your fax number and using the polling receive function on their fax machines 1 Place your original on the product for faxing 2 Press the fff home button if necessary 3 Select Fax You see a screen like this Enter a Pax Number Standard Contacts Letter 5 Diin 1 Sided Select Menu 5 Select Polling Send and select On 207 6 If you need to change any fax settings select Menu select Fax Send Settings and select your settings 7 Press the B amp W button Your document is scanned and stored until you overwrite or delete it You can store only one document at a time Subsequently stored documents overwrite the existing one To delete a stored document use the i Status button Parent topic Sending Faxes from the Product Control Panel Related references Fax Send Settings Related topics Placing Originals on the Product Sending a Stored Fax You can store one black and white scanned document up to 100 pages and send it whenever necessary 1 Place your original on the product for faxing 2 Press the fff home button if necessary 3 Select Fax You see a screen like this Enter a Pax Number Standard Contacts Density Auto History Letter zest 1 Sided 4 Select Menu 208 5 Select Store Fax Data and select On 6 If
62. 3 x 98 dpi Fine 203 x 196 dpi Photo 203 x 196 dpi Super Fine 203 x 392 dpi Ultra Fine 406 x 392 dpi Color Fine 200 x 200 dpi Photo 200 x 200 dpi Speed dial numbers Up to 100 Page memory Up to 180 pages based on ITU T No 1 chart Redial 2 times with 1 minute interval specifications may differ by region or country Interface RJ 11 Phone Line RJ 11 Telephone set connection Parent topic Technical Specifications Paper Specifications Note Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time Epson cannot guarantee the quality of any non Epson brand or type of paper Always test a sample of paper stock before purchasing large quantities or printing large jobs Poor quality paper may 326 reduce print quality and cause paper jams or other problems If you encounter problems switch to a higher grade of paper Single sheets Size Paper types Thickness Weight Envelopes Size Paper types Weight B5 7 2 x 10 1 inches 182 x 257 mm A4 8 3 x 11 7 inches 210 x 297 mm A5 5 8 x 8 2 inches 148 x 210 mm A6 4 1 x 5 8 inches 105 x 148 mm Letter 8 5 x 11 inches 216 x 279 mm Legal 8 5 x 14 inches 216 x 357 mm 4 x 6 inches 102 x 152 mm 5 x 7 inches 127 x 178 mm 5 x 8 inches 127 x 203 mm 8 x 10 inches 203 x 254 mm 3 5 x 5 inches 89 x 127 mm 16 9 wide 4 x 7 1 inches 102 x 181 mm 3 9 x 5 8 inches 100 x 148 mm Plain paper
63. 3640 You see a screen like this 73 5 Select Paper Size 6 Select the paper size you loaded 7 Select Paper Type 8 Select the paper type you loaded 9 Select OK 10 Select another paper source to change or press the ff home button to return to the Home screen Paper Type Settings Parent topic Loading Paper Paper Type Settings For this paper Select this Paper Type or Media Type setting Plain paper Plain Paper or Plain Paper Bright White Paper Epson Bright White Paper Epson Presentation Paper Matte Epson Iron on Cool Peel Transfer paper Epson Photo Quality Self adhesive Sheets Letterhead paper Letterhead Recycled paper Recycled Preprinted paper Envelopes Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Photo Paper Glossy Epson Premium Photo Paper Semi gloss Prem Semi Gloss or Premium Photo Paper Semi Gloss 74 For this paper Select this Paper Type or Media Type setting Epson Premium Presentation Paper Matte Prem Matte or Premium Presentation Paper Matte Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Epson Brochure amp Flyer Paper Matte Double sided Cardstock up to 68 Ib 256 g m Card Stock rear paper feed slot only Note If your product has two paper cassettes some settings are not available for cassette 2 Parent topic Selecting the Paper Settings for Each Source Control Pa
64. 41331 20 216 x 279 mm 71 Paper Type size Partnumber Sheet count Epson Photo Quality Self adhesive A4 8 3 x 11 7 inches S041106 10 Sheets 210 x 297 mm Epson Iron on Cool Peel Transfer Letter 8 5 x 11 inches S041153 10 paper 216 x o mm Parent topic Loading Paper Borderless Paper Type Compatibility You can print borderless photos on compatible paper types in compatible sizes Borderless Paper Types Epson Brochure amp Flyer Paper Matte Double sided e Epson Ultra Premium Presentation Paper Matte Epson Premium Presentation Paper Matte e Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss Epson Premium Photo Paper Glossy e Epson Photo Paper Glossy Borderless Paper Sizes e 4 x 6 inches 102 x 152 mm e 5x 7 inches 127 x 178 mm e 8x 10 inches 203 x 254 mm e Letter 8 5 x 11 inches 216 x 279 mm e A4 8 3 x 11 7 inches 210 x 297 mm Parent topic Loading Paper 72 Selecting the Paper Settings for Each Source Control Panel You can change the default paper size and paper type for each paper cassette using the control panel on the product 1 Press the f home button if necessary 2 Select GB setup You see this screen wie Levels Maintenance Paper Setup Print Status Sheet Network Status ly 3 Select Paper Setup 4 Select the paper source you want to change WF
65. 6 Auto Select Letter B 1 2 x tim Borderless Portrait Landscape Pan Paper j Bright Wite Paper Starod Con Back Grayscale 3 Select the print settings you want to use as defaults in all your Windows programs 4 Click OK These settings are now the defaults selected for printing You can still change them as needed for printing in any program session Changing the Language of the Printer Software Screens Parent topic Printing with Windows Changing the Language of the Printer Software Screens You can change the language used on the Windows printer software screens 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer settings window 3 Click the Maintenance tab 107 You see the maintenance options Man Move Optera Maintenance RR norte eck Mead Cleaning AA Pont read Alignment 4 Select the language you want to use as the Language setting 5 Click OK to close the printer software window The printer software screens appear in the language you selected the next time you access them Parent topic Selecting Default Print Settings Windows Changing Automatic Update Options Your printer software for Windows automatically checks for updates to the product software You can change how often the software checks for updates or disable this feature 1 Access the Windows Desktop and right click the product icon in the W
66. Adjustments Professional Mode Selecting a Scan Size Professional Mode Parent topic Selecting Epson Scan Settings 143 Related concepts Image Preview Guidelines Scan Resolution Guidelines Related tasks Selecting Scan File Settings Scanning in Office Mode Available Document Source Settings Professional Mode You can select these Document Source options in Epson Scan Professional Mode Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning ADF Single sided Selects the Automatic Document Feeder as the location where the originals are placed on your product for single sided scanning ADF Double sided Selects the Automatic Document Feeder as the location where the originals are placed on your product for double sided scanning Parent topic Scanning in Professional Mode Available Image Types Professional Mode You can select these Image Type options in Epson Scan Professional Mode 24 bit Color Select this setting for color photos Color Smoothing Select this setting for color graphic images such as charts or graphs 8 bit Grayscale Select this setting for black and white photos Black amp White Select this setting for black text documents or line art Parent topic Scanning in Professional Mode Selecting a Scan Area Professional Mode You can select a specific area in your preview image to include in your scanned image You can select the entire i
67. Data and Settings 5 Select one of these options e Wi Fi Network Settings Resets all network settings Copy Settings Resets all settings for copying e Scan Settings Resets all settings for scanning Fax Settings Resets all settings for faxing Clear All Data and Settings Resets all control panel settings and contacts You see a confirmation screen 6 Select Yes to reset the selected settings Select No if you want to cancel the operation Parent topic Solving Problems Solving Setup Problems Check these sections if you have problems while setting up your product Noise After Ink Installation Software Installation Problems Parent topic Solving Problems 277 Noise After Ink Installation If you hear noises from your product after installing ink try these solutions The first time you install ink cartridges the product must prime its print head Wait until priming finishes before you turn off the product or it may prime improperly and use excess ink the next time you turn it on e Ifthe product s print head stops moving or making noise and the charging process has not finished after 6 minutes turn off your product Turn it back on and check to see if charging is still in progress If it is still in progress contact Epson for help Parent topic Solving Setup Problems Software Installation Problems If you have problems while installing your product software try these solutions e Make sure your pr
68. Epson Connect e Computer saves your scan to your computer or as an image capture in OS X 10 6 10 7 10 8 10 9 e Computer WSD lets you manage network scanning in Windows 8 Windows 7 or Windows Vista English only To use this feature you must first set up WSD Web Services for Devices on the computer 6 Select Presets or press the X Preset button WF 3620 to save your scan settings Note Presets can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 7 Doone of the following e If you are scanning to a computer select the target computer then select the format and 2 sided setting if necessary e If you are scanning to a memory device select Settings to display additional scanning options Scan to Memory Device Options Changing Default Scan Button Settings Parent topic Starting a Scan 127 Related tasks Using Epson Scan to Cloud Using Presets Related topics Placing Originals on the Product Scan to Memory Device Options Select the options you want to use for scanning to a memory device setting POF Select for documents Select for scanned files that you can print from a tier et he k TIFF documents are scanned Resolution 200dpi Select for documents 300dpi Select for photos 600dpi Select for highest quality printing Scan Area Select the page size for documents Half Letter Auto Cropping Select for photos with dark edges Select for most
69. Fax Set the output options you want to use for incoming faxes Options Description o Other Settings Lets you create a folder for saving faxes on a memory device and select settings for forwarding faxes Save to Inbox Saves incoming faxes in the product s memory You can view the faxes on the LCD screen and print if needed Save to Computer To enable this option you must use the Epson FAX Utility Once Save to Computer is enabled you can select Yes and Print to have faxes saved and printed automatically Save to Memory Saves incoming faxes to a connected memory card or Device USB storage device Select Yes and Print to have faxes saved and printed automatically Forwards incoming faxes to as many as 5 numbers in your contact list Select Yes and Print to have faxes saved and printed automatically Auto Reduction Auto Rotation Collation Stack Reduces incoming faxes to fit on the paper size in the selected paper source Prints large incoming faxes at their original size on multiple sheets The On setting rotates landscape oriented incoming faxes so that they are printed correctly on the selected paper depending on the size of the incoming fax The On setting prints incoming faxes last page first so that the pages are stacked in the correct order When the product is running low on memory this option may not be available 178 Setting Options Description O Print Suspend Time Off Sets a time period to st
70. Installing Ink Cartridges 255 Related topics Loading Paper Checking the Nozzles Using a Computer Utility You can check the print head nozzles using a utility on your Windows or Mac computer 1 2 Load a few sheets of plain paper in the cassette or in cassette 1 if your product has two cassettes Do one of the following Windows Access the Windows desktop and right click the product icon in the Windows taskbar e OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Printers amp Scanners Print amp Fax or Print amp Scan select your product and select Options amp Supplies Select Utility and select Open Printer Utility e OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print amp Fax select your product and select Open Print Queue Select Utility Select Nozzle Check You see a window like this To perform a nozzle check make sure that the printer is on and connected to the computer Also make sure that A4 or Letter size plain paper is loaded in the paper cassette If the printer is equipped with two cassettes make sure that A4 or Letter size plain paper is loaded in the cassette 1 Click Print to print a nozzle check pattern or dick Cancel to quit 256 4 Click Print 5 Check the printed pattern to see if there are gaps in the lines Print head is clean
71. More Options tab 96 Document Sre Letter 8 1 2 x tii Output Paper Same as Document Size Red ce Eriarge Document Coasnent Fast Gayscale Si Socument Grayscale te 2 mene Sp Cap rror mage Show Settings Reset Defasts 1 To change the size of your printed document or photo select the Reduce Enlarge Document checkbox and select one of these sizing options e Select the Fit to Page option to size your image to fit the paper you loaded Select the size of the your document or photo as the Document Size setting and the size of your paper as the Output Paper setting Select the Zoom to option to reduce or enlarge your document or photo by a specific percentage Select the percentage in the menu 2 Select one of the following Color Correction options e Select Automatic to automatically adjust the sharpness brightness contrast and color saturation for your image e Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software e Select Image Options to access additional settings for improving printed images 97 3 To add the following features click the Watermark Features button Anti Copy Pattern adds a watermark that only appears when your printout is copied e Watermark adds a visible watermark to your printout e Header Footer adds information such as the date and time to the top or bottom of your printout
72. PLODIGMS A x feast Neca eee clea A ak old 2s 2a gee eh ae Saas ennnen 283 Product Makes Noise But Nothing Copies cic ica iee detested sade ccecpassed ie dota se deeesdinanae dates Mens 284 Product Makes Noise When It Sits for a While ec ceeeeceeeee eee eee eeeeeeeeeeeeeeeeeeaeeeeeneeeeeeeaeeeeesaas 284 Solving Paper Problem Siis ec Lek eve amca cea tho sks aug P EaR A Eae Aa A tudes Gags SEENE EEEa 284 Paper heeding Problem Ssisianiinnnai ciaee i eela aE N E anions 284 Paper Jam Problems Inside the Product cctecdssduneca conpceacicesceuptcveswidne Samenetarsaces eectesssutdaantencssaceende 285 Paper Jam Problems in the Paper Cassette cccccsseeeeesecceeeeeaeeeeeeseceeeesaaeeesssneeeeseeaaaeennaes 288 Paper Jam Problems in the Duplexer Rear Cover sssssssrsnssrrneerrrnnerrnrrsrrrrsssrrrssrrrnnrrtnnrrrnne 289 Document Jams in the Automatic Document Feedet cccssseeccceeeeeeeeeeeeeeeeeeeeeeeeneeeeeeeeeeees 293 Paper Ejection Problems 3 enri altel ches Npa E A KEEA ANANE E AKEE aa 297 Solving Problems Printing from a COMPULEL cccceeeneeeeeeeee eee eeeeeeeeeeaeeeeeeeeeeeeeeaaeeeeeeeeeeeeeeaeeeeenaas 298 NOMINO PINES eee Enr gs eatin Meco ce samme ab a e inean et T E E N EE a a danas 298 Product Icon Does Not Appear in Windows Taskbar ccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeenaaeeeeeeneeeaa 299 Error After Cartridge Replacement xcicscaectivecssesacecenecoses sevaned cecutaosexnessieachutd demetea
73. Panel select Printers and Other Hardware if necessary and select Printers and Faxes Right click your product name select Open right click the stalled print job click Cancel and click Yes e Make sure your product is selected as the printer in your printing program e If your product is connected to a USB hub connect it directly to your computer instead Parent topic Solving Page Layout and Content Problems Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position try these solutions e Make sure you selected the correct paper size and layout settings in your printing program and printer software e Make sure your paper is positioned correctly for feeding into the printer You can use the preview option in your printer software to check your margins before you print Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Additional Layout and Print Options Windows 304 Selecting Basic Print Settings OS X Selecting Page Setup Settings OS X Slanted Printout If your printouts are slanted try these solutions e Slide the edge guides against the edges of the paper Select a higher print quality setting in your printer software e Turn off any high speed settings in your product software e Align the print head e Make sure the product is not printing while tilted or at an angle Parent topic Solving Page Layout and C
74. Printing Preferences OS X Parent topic Printing with OS X Printing Preferences OS X You can select from these settings on the Options or Driver tab Note Automatic Cassette Switching is available only if your product has two cassettes Thick paper and envelopes Prevents ink from smearing when you print on envelopes or other thick paper Skip Blank Page Ensures that your product does not print pages that contain no text or images Quiet Mode Lessens noise during printing but may decrease print speed Permit temporary black printing Allows you to print using black ink when a color ink cartridge is expended 122 Automatic Cassette Switching Automatically switches to the other cassette when one of the cassettes runs out of paper High Speed Printing Speeds up printing but may reduce print quality Remove white borders Removes white margins that may appear when you print borderless photos Warning Notifications Lets you choose whether or not to receive warning notifications from the printer software when ink is low Establish bidirectional communication Allows the product to communicate with the computer Do not change the default setting unless you experience issues when using a shared printing pool Parent topic Selecting Printing Preferences OS X Printing Your Document or Photo OS X Once you have selected your print settings you are ready to print Click Print at the bottom of the print window Print Se
75. WF 3620 WF 3640 User s Guide Contents WF 3620 WF 3640 User s Guldesiiiss 5s fa scde cada cc ca cce ses cate nce widen at na uemenvasncente coctashisasaccumenbanasntansetueuesbivacszends 13 Product BASICS visiciceseiycsacccassasascugecenacinas cee couaiaseansemanenenvs aasa Aan AA way seaudderanvarasucueuns qraasuueived sieraushese tenseuseaies 14 Setting Up the Control Pamelszciessaceceacehedesssescceqsdesateasensenetaysvigs vaseeedebediedeansecsteeielstiaenmeceeveleuetauebnccens 14 GontrolPaneli Buttons and Lights fescssctatci seat seks inns acted eee ena a a a Neate erties 15 SUS CONS a cd cate a eae A grater Soca chara hee Covet T E te des cace attea desea teenteee cate mee 16 Status BUON asthe Seca Petar mast aa aes rah neat ont da nn a E E a 18 Setting a Password and Locking the Control Panel cccccceeeeeeeeeeeneeeeeeeeeeeeeeeeeeeeeseaeeeeeneeeee 18 Entering Characters on the LCD SCree n eeccceessceeeesseceeeeeeceeeeeeaeeeeeeeaeeeeeaaeeeensneseeeeaeaeeneas 20 Using Presets vcro e ea AEEA RTE aorta heen A ENAA EA EEA nain 20 Changing the LCD Screen Language ccccscceeeesceceeeeseeeeeeeeeeeeeesaaaeeeeaaeeeeeeeaaaessnsaeeeeeeaaaeeeesaas 22 Adjusting Control Panel Sounds tc eanatts at sie eetentataaedeek eea ern de eee eee ine tes 23 Adjusting the Screen BriQnine SS 22 cei eeig adhe Sacetseatsaneaics Gree tGecea densa necenpeaceenca tert igecelden Pay cuebaaitaeecen 24 Turning Off Operation Time Out cs cenceced ees veo
76. WPS If your network uses a WPS enabled wireless router or access point you can quickly connect your product to the network using Wi Fi Protected Setup WPS 44 Note To check if your router is WPS enabled look for a button labeled WPS on your router or access point If there is no hardware button there may be a virtual WPS button in the software for the device Check your network product documentation for details Using WPS to Connect to a Network Parent topic Wi Fi or Wired Networking Using WPS to Connect to a Network If you have a WPS enabled wireless router or access point you can use Wi Fi Protected Setup WPS to connect your product to the network 1 Press the home button if necessary 2 Press Esl 3 Select Wi Fi Setup You see this screen a wey WI FI Setup Wi Fi Setup Wizard Push Button Setup WPS PIN Code Setup WPS Select Push Button Setup WPS Follow the instructions on the LCD screen to complete WPS setup Press the ff home button to return to the Home screen when finished If the network connection is successful the Wi Fi icon in the upper right corner of the LCD screen is lit as shown 45 Parent topic Wi Fi Protected Setup WPS Printing a Network Status Sheet You can print a network status sheet to help you determine the causes of any problems you may have using your product on a network 1 Press the home button if necessary 2 Select Setup You see this screen
77. YERE Niat 332 Environmental Specifications issn ren anng aha gee ete a o esl tell N A 333 Interface Specifications ca ccers sea tareieee cicennS ance caeansacendenegceenatasy deweastede nud ssetdecntmedusdeeeyencund egcaten tens tance 333 Network Interface Specifications 250 22 cn528 nad aechich aa ietas coheed tis hae vena 334 Safety and Approvals Specifications o c ccctecescedechans sek Peete ca dudali sveretacbaans be Maadeeraaelaviaeeteaeecinnebetencaneadelee 335 INU CSS siesta EA asta aa auaasdeiaded A A dudanecdes 336 General Product Safety INnSimichonSes c c2ensdits crue idacenci ida ssteicanencnetsereelaon cae hemes 336 Ink Cartridge Safety MStriiCuons xs pcnc t ste ec Sac ect canasGseenetetcenpnicacede tea nicechuceregacettiandustersbauceenuegnateeesse 338 LGD Screen Safety Stu ONS sr sate caesar ncaa dee ae A A i 339 Wireless Connection Safety Instructions eccceeeececeeeeeeeceeeeeeeeeeeeeeeaeeeeaaeeeseseeseeeeeaeeeeneneees 339 Telephone Equipment Safety Instructions cccceeeeceeeeeeeeceeeeeeeeeeeeeeaeeeeeaaaeeseseeeeeeeeaaeeeeeenees 339 FCC Compliance Statement cricicscisksivetessceetaceiauiencpeddiceceiiucianidworiess ben sdaasdua eine a eeeemuoee ender 340 WOMANS NOTICE eae e Oo oe E A E ee Rane E deca a tan ed oh eee ee et ee eee tea 342 Trademarks ontas A Ea eta ia EE aud aul tee ae RON eehte eel ends ee 344 COPY ONC cst EE cease E E E Dae cons E A EE E E EEA 345 lib TIFF Software ACKNOWICCQMEN cceeec
78. age 6 months Unopened package do not use if the date on the package has expired Temperature Storage 4 to 104 F 20 to 40 C 1 month at 104 F 40 C Ink freezes at 10 4 F 12 C Ink thaws and is usable after 3 hours at 77 F 25 C Note For best printing results use up a cartridge within 6 months of opening the package Parent topic Technical Specifications Related references Ink Cartridge and Maintenance Box Part Numbers Memory Card Specifications Note Cards marked with an asterisk require an adapter consult your adapter documentation for details on using it 330 Compatible types Media format DCF Voltage requirements Memory Stick Duo Memory Stick PRO Duo Memory Stick PRO HG Duo Memory Stick Micro MagicGate Memory Stick Duo SDXC SDHC SD miniSD miniSDHC microSDXC microSDHC microSD DCF Design rule for Camera File system version 1 0 or 2 0 compliant All card types standard version compliant 3 3 V Parent topic Technical Specifications Related references Memory Card and USB Device File Specifications Dimension Specifications Height WF 3620 Stored 9 6 inches 243 mm Printing 9 6 inches 243 mm WF 3640 Stored 12 1 inches 308 mm Printing 12 1 inches 308 mm 331 Width Depth Weight without ink cartridges or power cord Stored 17 7 inches 449 mm Printing 17 7 inches 449 mm WF 3620 Stored 16 4 inches 417 mm
79. ain the same width height proportions Normal preview To create additional marquees up to 50 if available click the i Copy Marquee icon to copy the existing marquee and paste it on the preview image To delete a marquee click the marquee then click the Eg Delete Marquee icon e Thumbnail preview To change the preview style click one of the Size icons Note If you draw multiple marquees make sure you select the All button in the Preview window before you scan Otherwise only the area inside the currently selected marquee will be scanned 3 Click inside the scan area and make any necessary settings in the Epson Scan window Parent topic Scanning in Professional Mode Available Image Adjustments Professional Mode You can select these Adjustments options in Epson Scan Professional Mode Not all adjustment settings may be available depending on other settings you have chosen Adjustments a Laks Wal E ey ett V Unsharp Mask Descreening Color Restoration Backlight Conection E Dust Removal Note Select the Image Option checkbox if you need to set any of the grayed out image adjustments beneath the checkbox 147 Click the image adjustment icon to access additional settings Click the Windows or gt OS X icon next to a setting to change the level of adjustment Unsharp Mask Makes the edges of certain image areas clearer Turn off this option to leave softer ed
80. al To scan a 2 sided document in the ADF select ADF Double sided Note If you are using the ADF remove any documents from the scanner glass Select the specific type of original you are scanning as the Auto Exposure Type setting Document or Photo Select the details of your original and how you want it scanned as the Image Type setting Select the Resolution setting you want to use for your scan Click the Preview button Epson Scan previews your original and displays the result in a separate Preview window If you are using the ADF reinsert your original into the ADF If desired select the area in your preview image that you want to scan scan area Select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window If you want to reduce or enlarge your image as you scan select the Target Size setting you want to use Click Scan You see the File Save Settings window Change any of the necessary file save settings and click OK Epson Scan scans your original and saves the file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in the Windows Explorer or OS X Finder where you can view and print the image if desired Available Document Source Settings Professional Mode Available Image Types Professional Mode Selecting a Scan Area Professional Mode Available Image
81. ale images clearer and text recognition more accurate by separating the text from the graphics Color Enhance Enhances the red green or blue shades in the scanned image Skip Blank Pages Ensures that your product does not scan pages that contain no text or images Edge Fill Corrects shadowing around the edges of the image by filling the shadows with the color you select 140 Brightness Adjusts the overall lightness and darkness of the scanned image Contrast Adjusts the difference between the light and dark areas of the overall scanned image Threshold Adjusts the level at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode Epson Scan automatically saves your scanned file in PDF format in your operating system s Documents or My Documents folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan and select Professional Mode as the Mode setting You see this window 141 Saas Image Type Resolution Document Size ol i e vil 142 11 12 13 Select the Document Type setting that matches your original such as Reflective for documents or photos Select the Document Source setting indicating where you placed your origin
82. aling has been restricted you can only select the number from the contact list or fax history You can send black and white faxes to multiple recipients but not color faxes 1 Place your original on the product for faxing Note To fax a double sided document place it in the ADF and turn on the ADF 2 Sided setting 2 Press the fff home button if necessary Select Fax You see a screen like this Standard Contacts Density Auto History Letter 5 webs 1 Sided 4 Doone of the following Enter the fax number using the buttons on the control panel e Select the Enter a Fax Number area on the LCD screen and use the numeric keypad on the screen to enter the fax number You can enter up to 64 characters Select Contacts select one or more recipients from the list and select Proceed 202 e Select History select a recipient from the list press Menu on the Details screen and select Send to this number Note If necessary enter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code 5 Ifyou need to change any fax settings select Menu select Fax Send Settings and select your settings Note If your recipient s fax machine does not print in color your fax is automatically sent in black and white If you want to preview the fax image select Preview Select Presets or press the X Preset b
83. and Envelopes in the Rear Feed Slot You can load one envelope or one sheet of paper or card stock in the rear feed slot 1 Send your print job before loading paper into the rear feed slot 2 Extend the output tray and open the paper stopper Note If you are using legal size or longer paper do not open the paper stopper 66 3 Open the rear paper feed slot and push it back 4 Doone of the following Load one sheet of paper with the printable side faceup and slide the edge guides against the paper but not too tightly e Load one envelope short edge first with the flap facing down and the flap edge to the right 67 f gt 5 Insert the paper or envelope into the slot until the printer feeds it automatically Always follow these paper loading guidelines e Load only one sheet or one envelope at a time e Load paper short edge first no matter which way your document faces Load the printable side faceup Load letterhead or pre printed paper top edge first e Check the paper package for any additional loading instructions Note You can load a sheet of binder paper with holes on one of the long edges but not for automatic 2 sided printing Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper for Documents in the Cassette Loading Envelopes in the Cassette Paper Loading Capacity You can load one envelope one sheet of p
84. and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio or television reception However there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference to radio and television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help WARNING The connection of a non shielded equipment interface cable to this equipment will invalidate the FCC Certification or Declaration of this device and may cause interference levels which exceed the limits established by the FCC for this equipment It is the responsibility of the user to obtain and use a shielded 341 equipment interface cable with this device If this equipment has more than one interface connector d
85. and paper distributed by Epson 0 003 0 08 mm to 0 004 inch 0 11 mm 17 Ib 64 g m to 24 Ib 90 g m No 10 4 1 x 9 5 inches 105 x 241 mm Plain paper 20 Ib 75 g m to 24 Ib 90 g m Parent topic Technical Specifications 327 Printable Area Specifications Note When printing borderless quality may decline in the expanded printable area Single sheets A OO N gt Top 0 12 inch 3 mm minimum Left 0 12 inch 3 mm minimum Right 0 12 inch 3 mm minimum Bottom 0 12 inch 3 mm minimum 328 Envelopes Left 0 12 inch 3 mm minimum 0 83 inch 21 mm recommended Bottom 0 20 inch 5 mm minimum Top 0 20 inch 5 mm minimum A OO N Right 0 12 inch 3 mm minimum 1 97 inches 50 mm recommended Parent topic Technical Specifications Ink Cartridge Specifications Note We recommend that you use genuine Epson cartridges and do not refill them The use of other products may affect your print quality and could result in printer damage The cartridges included with the printer are designed for printer setup and not for resale After some ink is used for priming the rest is available for printing Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variable amount of ink remains in the cartridge after the replace cartridge indicator comes on Color Black Cyan Magenta Yellow 329 Cartridge life Opened pack
86. aper or one sheet of cardstock up to 68 Ib 256 g m in these sizes in the rear feed slot e No 10 4 1 x 9 5 inches 105 x 241 mm envelope e Letter 8 5 x 11 inches 216 x 279 mm e A4 8 3 x 11 7 inches 210 x 297 mm e Legal 8 5 x 14 inches 216 x 357 mm e 8x 10 inches 203 x 254 mm e User defined You can load paper of these types in the paper cassette s Paper type Loading capacity Paper cassette Lower paper cassette if available Plain paper Letter 8 5 x 11 inches 216 x 279mm 250 sheets 250 sheets Plain paper Legal 8 5 x 14 inches 216 x 357 mm 30 sheets 30 sheets Epson Iron on Cool Peel Transfer paper 1 sheet 1 sheet franroociyswatenesaae a Epson Presentation Paper Matte ss amp 0shees 69 Paper type Loading capacity Paper cassette Lower paper cassette if available Epson Premium Presentation Paper Matte 20 sheets Epson Premium Presentation Paper Matte Double sided Epson Ultra Premium Presentation Paper Matte Epson Brochure amp Flyer Paper Matte Double sided Epson Photo Paper Glossy Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi gloss 10 envelopes a Parent topic Loading Paper Available Epson Papers You can purchase genuine Epson ink and paper at Epson Supplies Central at epson com ink3 U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find
87. aper printable side down against the edge guide as shown Note Make sure the paper is loaded against the edge guide and not sticking out from the end of the cassette 6 Slide the edge guides against the paper but not too tightly Note Make sure the paper fits beneath the top edges of the guides Caution To prevent paper feeding problems make sure you do not load too much paper in the cassette 59 7 Gently insert the paper cassette Note The paper may slide forward slightly as you insert the cassette This is normal 8 When prompted by the product s LCD screen select the size and type of the paper you just loaded and select OK 9 Extend the output tray and open the paper stopper 60 Note If you are using legal size or longer paper do not open the paper stopper Do not remove or insert the paper cassette during printing Always follow these paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your photo faces Load the printable side facedown Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper and Envelopes in the Rear Feed Slot Loading Paper for Documents in the Cassette Loading Envelopes in the Cassette You can print on plain paper envelopes in thi
88. ase of the product in all directions Parent topic Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available Epson Papers Paper Specifications Related tasks Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings OS X Selecting Double sided Printing Settings OS X Selecting Printing Preferences OS X Cleaning the Paper Guide Related topics Loading Paper 307 Faint Printout or Printout Has Gaps If your printouts are faint or have gaps try these solutions e Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink cartridges may be old or low on ink and you may need to replace them e Make sure the paper type setting matches the type of paper you loaded e Make sure your paper is not damp curled old or loaded incorrectly in your product e Align the print head e Clean the paper path Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Print Head Alignment Related references Paper Type Settings Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Cleaning the Paper Guide Related topics Replacing Ink Cartridges and Maintenance Boxes Loading Paper Grainy
89. bled 1 Click Stop or Cancel Print to cancel your print job Note If the message screen appears on another computer on a network you may need to cancel the print job using the product control panel 246 9 Oo NOONAN Load plain paper or an envelope in your product Access the print settings in your print application Click the Main tab Select Plain Paper Bright White Paper or Envelope as the paper type setting Select the Black Grayscale checkbox Click OK Print your document Epson Status Monitor 3 displays a print message Click Print in Black to print your document Parent topic Printing With Black Ink and Expended Color Cartridges Printing With Expended Color Cartridges OS X If printing stops you can cancel your print job and select settings to temporarily print with only black ink on plain paper or on an envelope 1 2 Click the printer icon in the Dock If you see a message telling you that you can ene lice with only black ink click the Delete icon to cancel your print job OS X 10 8 10 9 Click the message is displayed click OK icon to cancel your print job If an error Note If the message screen appears on another computer on a network you may need to cancel the print job using the product control panel In the Apple menu or the Dock select System Preferences Select Print amp Fax Print amp Scan or Printers amp Scanners select your product and select Options amp Supplies
90. c Document Feeder ADF Edge guide ADF input tray ADF output tray Paper cassette 1 Paper cassette 2 WF 3640 N Oo fF WO PDP 27 Document cover Scanner glass Control panel Memory card slot Memory card light oar Wn USB Type A port for external devices Parent topic Product Parts Locations 28 Product Parts Paper Path Edge guides Rear paper feed slot Output tray Output tray extension Paper stopper Edge guides N Oo fF WD Paper cassette Parent topic Product Parts Locations 29 Product Parts Inside Scanner unit Cartridge cover Cartridge holder A OU N gt Print head do not remove Parent topic Product Parts Locations 30 Product Parts Back Maintenance box Duplexer rear cover AC inlet LINE port EXT port LAN port USB port N Oo fF WDM Parent topic Product Parts Locations Using Eco Mode and Other Power Saving Settings Your product enters sleep mode automatically and turns off the LCD screen if it is not used for a period of time You can make the time period shorter and select other options to save energy and resources 31 Changing the Eco Settings Changing the Sleep Timer Settings Changing the Power Off Timer Settings Parent topic Product Basics Changing the Eco Settings You can use the product s control panel to change the Eco settings Note The Sleep Timer setting in Eco Mode overrides the Sleep Timer setting in the
91. cava E lexseexiabeet vanes E E E E 308 WINGO dae Eo e EEEE E AEE A E A E T 309 Solving Scanning Problems 2 ssscte coreteasectsheaneneetnecdelateeds aapea AE actin AREE aa aE a TERETE EEEa 310 Scanning Software Does Not Operate Correctly ssssesessssesessnesssnrrsserrnserrrnnetnnnnrtnnntsrnnnssrernsene 310 Cannot Start EPSON SCAM reren eee Sie aeeeartes geo 311 Solving Scanned Image Quality Problems cccccccssseceessneeeeesseeeeecssaeeeessneeeeeesaeeeessneeeesecaaeeeeeas 312 Image Consists of a Few Dots Onlyicia sect isee vee detioatd len dies oemas ales ea aeeed ier eee ede 312 Line of Dots Appears in All Scanned IMageS ceeecccceeeseeeeeeeeneeeeeeaaaeeeeeaeeeeeeneeeeeesaaeeeseaees 313 Straight Lines in an Image Appear Crooked cccceeeeeseeeeeeeeeeeeeesaaeeeeecneeeeeeaaaeeeeneeeeeeeeeeeeees 313 Image is Distorted Or BIUKY siccccrcctcedetneenecetee noite ia aa ede AA EE ia 313 Image Colors are Patchy at the Edges ccccceccceeeeseeceeeeseeeeeeeeeeeeeeeaaeeeeeaaeeseeeaaeeeesnaaeeensenenees 314 Im g is NOG DA a cesta aan aA A E AEA A vans cutee Seabees 314 Back of Original Image Appears in Scanned IMage ccccceceeeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeessnaeeeteeees 314 Ripple Patterns Appear in an IMage ss siicceec cere goo cecteeen ede c ceceeeani te stand Sea eneeeet aeeaegHeaemeeeds 314 Scanned Image Colors Do Not Match Original Colors cccccececeeeeeeeceeeeeeeeeeeeeeeeeeeesnaeeete
92. ceeeeeseeeeeeesaeeeeeeaeeeteaaeeeeeesaaaeeeeaeeesteeaaeeeessaeeeeeneaes 346 A Note Concerning Responsible Use of Copyrighted Materials ccececeeeeeeeeeeeeeeeneeeteneees 346 Default Delay Times for Power Management for Epson Products cccccceeeeteeeeeeereeeeeneeeeees 346 Copyright CUPID oa ochre Bc hee ste Seay a a E e Sabet E A a emery 346 12 WF 3620 WF 3640 User s Guide Welcome to the WF 3620 WF 3640 User s Guide For a printable PDF copy of this guide click here 13 Product Basics See these sections to learn about the basic features of your product Note Your product may differ from the illustrations in this guide but the instructions are the same Setting Up the Control Panel Product Parts Locations Using Eco Mode and Other Power Saving Settings Epson Connect Solutions for Smartphones Tablets and More Using AirPrint Using Google Cloud Print Setting Up the Control Panel See these sections to set up the control panel for use Control Panel Buttons and Lights Setting a Password and Locking the Control Panel Using Presets Changing the LCD Screen Language Adjusting Control Panel Sounds Adjusting the Screen Brightness Turning Off Operation Time Out Parent topic Product Basics 14 Control Panel Buttons and Lights WF 3620 Reset Stop Start OOD foje WF 3640 Reset Stop B amp W Color els ICG The power button and l
93. cessary Select Add Group Select the number you want to use for the group you are adding You see a screen like this 193 Add Group Name Not Entered Index Word f Not Entered Cancel 7 Select Not Entered under Name use the displayed keyboard to enter the group name up to 30 characters and press fe 8 Select Not Entered under Index Word use the displayed keyboard to enter a word to use when searching for a group up to 30 characters and press This field is optional 9 Select Proceed You see your contacts list 10 Select the number next to each contact you want to include in your group A check mark appears next to each selected contact 11 Select Save Parent topic Setting Up Contacts Using the Product Control Panel Editing or Deleting a Group You can edit an existing group to add or delete entries You can also delete the entire group 1 Press the home button if necessary 2 Select Fax You see a screen like this 194 dun Fax OCA Enter a Fax Number Standard Contacts Density Auto Letter amp 1 Sided History Preview Select Contacts Enter the administrator password if necessary You see a screen like this showing both individual contacts and contact groups Fa O Si C 001 4a New Group 1004 g John Smith 1005 a Marie Roy View Menu f Proceed Select the group you want to edit You see a screen like this 195 7 8 Details Mame New Gr
94. ch or timer Do not let the power cord become damaged or frayed Place it to avoid abrasions cuts fraying crimping and kinking Do not place objects on top of it and do not allow it to be stepped on or run over Be careful to keep the cord straight at each end If you use an extension cord with the product make sure the total ampere rating of the devices plugged into the extension cord does not exceed the cord s ampere rating Also make sure the total ampere rating of all devices plugged into the wall outlet does not exceed the wall outlet s ampere rating Always turn off the product using the power button and wait until the power light stops flashing before unplugging the product or cutting off power to the electrical outlet If you will not be using the product for a long period unplug the power cord from the electrical outlet Place the product on a flat stable surface that extends beyond its base in all directions It will not operate properly if it is tilted or at an angle 336 Allow space behind the product for the cables and space above the product so that you can fully raise the document cover Leave enough space in front of the product for the paper to be fully ejected Avoid locations that are subject to rapid changes in heat or humidity shocks or vibrations or dust Do not place or store the product outdoors Do not place the product near excessive heat sources or in direct sunlight Leave enough room around the p
95. ct Memory Device Select TIFF You see a list of the available files 4 Select the file you want to print You see information about the file Select Proceed 6 Do the following as necessary To print more than one copy use the icons on the screen or press a number key on the product s control panel To change the print options select Settings and select the necessary options 7 Select Proceed 8 When you are ready to print press one of the buttons Note To cancel printing press the Stop button or select Cancel Parent topic Viewing and Printing From the LCD Screen Related references Print Setting Options Device Mode Photo Adjustment Options Device Mode Select the Image Adjustments you want to use when viewing and printing photos displayed on the LCD screen 228 Photo Available options Description adjustment settings Automatically adjusts the brightness contrast and saturation of the photo based on the Advanced gt Scene Detection setting Turns off automatic adjustments see Note below Uses your camera s PRINT Image Matching or Exif Print adjustments Scene Optimizes the Fix Photo adjustments for specific types of Detection photos select the option that best matches your photo content Fix Red Eye Off This Image Automatically fixes the red eye effect in photos On This Image Off All Image On All Image Note Fix Photo uses a sophisticated face recognition technology to opt
96. d in the duplexer rear cover follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Press the tabs and remove the duplexer rear cover 289 Note Do not touch the paper rollers 4 Remove any jammed paper from the duplexer 290 5 Open the duplexer 291 6 Carefully remove any jammed paper stuck inside 7 Reattach the duplexer 292 8 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems Inside the Product Document Jams in the Automatic Document Feeder Document Jams in the Automatic Document Feeder If you have problems with document jams in the automatic document feeder ADF follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Remove your originals from the ADF 3 Open the ADF cover 293 Caution Make sure you open the ADF cover before removing any jammed pages Otherwise the product may be damaged 4 Carefully remove any jammed pages 5 Close the ADF cover then open the document cover 294 7 Close the document cover 8 Raise the ADF input tray 9 Carefully remove an 10 Lower the ADF input tray to its original position 11 Reload your originals Caution Make sure you do not load the ADF be
97. d select any of the image adjustment settings you want to use Before making adjustments click the image or scan area in the Preview window Click Scan You see the File Save Settings window Change any of the necessary file save settings and click OK Epson Scan scans your original and saves the file in the selected folder or opens it in your scanning program If the file was saved directly to your computer you see the file in the Windows Explorer or OS X Finder where you can view and print the image if desired Available Document Source Settings Office Mode Selecting a Scan Area Office Mode 136 Available Image Adjustments Office Mode Parent topic Selecting Epson Scan Settings Related concepts Image Preview Guidelines Scan Resolution Guidelines Related tasks Selecting Scan File Settings Scanning in Professional Mode Available Document Source Settings Office Mode You can select these Document Source options in Epson Scan Office Mode Scanner Glass Selects the scanner glass as the location where the originals are placed on your product for scanning ADF Single sided Selects the Automatic Document Feeder as the location where the originals are placed on your product for single sided scanning ADF Double sided Selects the Automatic Document Feeder as the location where the originals are placed on your product for double sided scanning Auto Detect Automatically detects where the originals are placed on your product f
98. d the Uninstaller utility from the Epson support website to uninstall your product software as described here Note If you find that re installing your product software does not solve a problem contact Epson 1 To download the Uninstaller utility visit the Epson download site U S downloads or Canadian downloads Follow the instructions on the screen to install the Uninstaller utility Quit all applications currently running on your Mac Double click the Uninstaller icon Select the checkbox for each software program you want to uninstall Click Uninstall Follow the on screen instructions to uninstall the software ON Oar w hd To reinstall your product software see the Start Here sheet for instructions Note If you uninstall the printer driver and your product name remains in the Print amp Fax Print amp Scan or Printers amp Scanners window select your product name and click the remove icon to remove it Parent topic When to Uninstall Your Product Software Where to Get Help If you need to contact Epson for technical support services use the following support options Internet Support Visit Epson s support website at epson com support U S or epson ca support Canada for solutions to common problems You can download drivers and documentation get FAQs and troubleshooting advice or e mail Epson with your questions Speak to a Support Representative Before you call Epson for support please have the fo
99. dOWS ssssesssnersssrrrssrrrnnertnrtrttnnrtrtnnesttrnssttnstttnnnrnnnnrnnn nnne ne 89 Paper Source Options WiINdOWS wicieccccasscdseens ences sietee he acaecdetee nme Aces 92 Print Quality Options WiINdOWS acc c1s 2 04 Sects sescee sda etcacatdans sent ckacty jee benleeex see neareeaeteteuctemeaeie 92 Multi Page Printing Options WindOWS ges 2 otsct aietanet Saint eas Seeeatitdcteaet de ad adhe Aianticngaloonasnddeatiees 93 Selecting Double sided Printing Settings WiINGOWS cceeeeeeeeeeneeeeeeeeeeeeeeeeeeeeettaeeeeeeneeeee 93 Double sided Printing Options WiINdOWS cccceeeseceeeeeeeeeeeeeeeaeeeeeeeeeeeeeaaeeseeseeeeeeeaeaeeneae 96 Print Density Adjustments WINdKOWS acces cceeseteceiesdicveeactine aay siekeecieiieneieekedeueeerenaninee 96 Selecting Additional Layout and Print Options WiINdOWS c ccceeeeceeeeeeeeeeeeeeneeeeetteeeeeeeneeeees 96 Custom Color Correction Options WIndOWS scjeiteontciecsdacstecnnnsedeGersetecounedeteleduneme lise dt 98 Image Options and Additional Settings WINGOWS ccecceeeeeeeeeee teeters eeeeeeeeeesetaeeeeeeneeees 100 Header Footer Settings WINdOWS ijai0 5 cate Sateen Cet iden eee eooteemeeand Doar oma ad 100 Selecting a Printing Preset WINdOWS j 2 20 aise edecedsteticsnianinns hela deietee adsense 101 Selecting Extended Settings WiNGOWS cceeccceeeeeseeeeeeeeceeeeesaeeeneaneaeeeeeaeaeeseeeaeeeeeeaaaaeees 103 Extended Setti
100. daates da these tay uaauca chek cotoaass dpcns tien taasananccuts 253 Checking the Nozzles Using the Product Control Panel cceccecseseeeeeeeeneeeeeeneeeeeeenaeeeeeee 253 Checking the Nozzles Using a Computer Utility 0 ec ceeceeeeeeeeeeeeeeeee eee teat ee eeeneeeeeeeaeeeenee 256 Printhead Cleaning ecri a r e Aea E E a e pa EE NEEE RE EEA 258 Cleaning the Print Head Using the Product Control Panel ccccccsesescceeeeeesesenseeeeeeeeees 258 Cleaning the Print Head Using a Computer Utility eee eeeeeneeeeeecteeeeeeneeeeeeetaeeeteeeeeeeees 259 Print Head AIGA IY wes van hes teiea e alba ede ten E E bana A A Gaede 262 Aligning the Print Head Using the Product Control Panel ccccceceeceeeeeeeeeeeeeneeeeeteeeetenees 262 Aligning the Print Head Using a Computer Utility ccccccecccssneeceeeeeseeeeeeeeeeeeeessseeeeeeeesssnnaaaes 263 Gleaning the Paper Guide stints soaviccincass a E A a A E 264 Cleaning and Transporting Your Product cesseccceeeeeeeeeeeeeeeeeeeeeeeesneeeeeeseneesenseeeeeesseeeeeeeeeeeaeeeaneeeeeeees 266 Cleaning YOUr Pr OG UG t 0 5 Scat a sete SUN tana yen eae eats ee ate sete rebate 266 Transporting Your PrOGUCH reiasa ieissa in ka a ates Ae terials e aa K aTa esie 268 Solving Proble MS asinino araara iaeiaeua sous suid nda sade debundacdusuansdaeudsllanstas ienebiandedtad 270 Checking Tor Softwar Updates eignanna e ap heres dal ea R 270 Product Status Messages a o
101. ditional Settings Windows You can select any of the Image Options and Additional Settings to customize your print Some options may be pre selected or unavailable depending on other settings you have chosen Image Options Emphasize Text Adjusts the weight of printed text to increase readability Emphasize Thin Lines Adjusts the weight of printed lines to increase visibility Edge Smoothing Smooths jagged edges in low resolution images such as screen captures or images from the Web Fix Red Eye Reduces or removes red eye in photos Additional Settings Options Rotate 180 Prints the image rotated 180 from its original orientation High Speed Speeds up printing but may reduce print quality Mirror Image Flips the printed image left to right Parent topic Selecting Additional Layout and Print Options Windows Header Footer Settings Windows You can select any of the Header Footer Settings options to add headers or footers when you print The items are available to print at the top or bottom of your pages in either the left right or center of the page Note These settings are not saved with your document 100 Reset Defaults x Cancel You can select to print the following information which comes from the Windows Control Panel on your computer e User Name Computer Name Date e Date Time Parent topic Selecting Additional Layout and Print Options Windows Selecting a Printing Preset Windows
102. dministrative Council for Terminal Attachments ACTA On the surface of this equipment is a label that contains among other information a product identifier in the format US AAAEQ T XXX x If requested this number must be provided to the telephone company Applicable certification jack Universal Service Order Codes USOC for the equipment RJ11C A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may be connected to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call In most but not all areas the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company For products approved after July 23 2001 the REN for this product is part of the product identifier that has the format US AAAEQ TXXXxX The digits represented by are the REN without a decimal point e g 03 is a REN of 0 3 For earlier products the REN is separately shown on the label If this equipment caus
103. e Plain Paper j Bright White Paper Standard Coo Sack Grayscale Copes 1 Quiet Mode Print Preview Job Arranger Lite l For the Paper Source setting select where you loaded the paper you want to print on Select the size of the paper you loaded as the Document Size setting Note You can also select the User Defined setting to create a custom paper size but you will not be able to use the Borderless setting and the quality setting will be Standard 90 11 12 13 14 15 16 If you are printing a borderless photo select Borderless You can click Settings to access additional options for borderless printing Note You must select a compatible borderless paper type and size to print without borders Check the borderless paper compatibility list for details Select the orientation of your document Note If you are printing an envelope select Landscape Select the type of paper you loaded as the Paper Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details Select the Quality setting that matches the print quality you want to use Select a Color option To print a color document or photo select the Color setting To print text and graphics in black or shades of gray select the Black Grayscale setting To print on both sides of the paper select the 2 Sided Printing checkbox and select the options you want To print multiple
104. e Product Sending a Fax at a Specified Time You can send a fax at a time of your choice 205 Note You can send faxes only in black and white when you use this option 1 oN Place your original on the product for faxing Note To fax a double sided document place it in the ADF and turn on the ADF 2 Sided setting Press the f home button if necessary Select Fax You see a screen like this Enter a Pax Number Standard Contacts Density Auto History Letter 5 pete 1 Sided Enter a fax number or select a number from the Contacts list or History Note If necessary enter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code Select Menu Select Send Fax Later Select On use the numeric keypad on the screen to enter your desired time and select OK Press one of the buttons Note To cancel faxing press the Stop button 206 After scanning your originals your product dials the number and sends the fax at the specified time Note If the product is turned off at the specified time the fax is sent when you turn it back on Parent topic Sending Faxes from the Product Control Panel Related references Fax Send Settings Related topics Placing Originals on the Product Setting Up Contacts and Contact Groups Sending a Fax on Demand You can store one scanned document up to
105. e button if necessary Select mba Setup Select Maintenance Select Print Head Cleaning You see this screen arw Print Head Cleaning Clean the print head to correct missing dots Proceed 258 6 Select Proceed You see a screen like this E Print Head Cleaning e All Colors All except Black Black Only Select the color for cleaning Ihen press R Select the cleaning cycle you want to run based on the nozzle check pattern Press the Color button When the cleaning cycle is finished you see a message on the screen Caution Never turn off the product during a cleaning cycle or you may damage it 9 Select Print Nozzle Check Pattern 10 Press the Color button to confirm that the print head is clean If you don t see any improvement after cleaning the print head up to 4 times wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related tasks Cleaning the Print Head Using a Computer Utility Checking the Nozzles Using the Product Control Panel Removing and Installing Ink Cartridges Cleaning the Print Head Using a Computer Utility You can clean the print head using a utility on your Windows computer or Mac 259 Load a few sheets of plain paper in the cassette or in cassette 1 if your product has two cassettes 2 Doone of the fol
106. e ga sdennentianadehonas 172 Setting the Number of Rings to Answer ccccceeesseeeeeeceeeeeseaeeeeeeeaeeeeeaaeseeneneeeeeesaaeeeenaes 174 Selecting Fax OuIpuL Settings sree ensue eet dam a a aia e a E tan Rone 175 O tp t Settings PAK e Reade mS sect es mace E cate Ea deat E E EE E n ENTER 178 Selecting Advanced Fax Settings cussed ocsoe aint eich otiiinsiege dene eosyaeua tian 179 Basic Settings FaK ae a a a a e Ea Ea aE ea A e A Aaaa a p a a 180 oend Settings RAN mai a a e eE een a E E 181 Receive Settings Fax csc cbivacichands ie a e a aa Eaa cocked A RE ee NR a a a ae 182 Security Settings Fax Ach ct 25 Pee ee ket ae ie es eens eat emer oh Me eee Ae as aoe 182 Printing Fax REDO meane asr necesita ated PTa NE a EE A A a 183 rA aT olen EE 01101 ES E E EE E A AE 184 Setting Up Fax Features Using the Fax Utility WiINdOWS sssssssesrnneessnneereneesrnnnssrrrnssrrrnsrrnnnee 184 Setting Up Fax Features Using the Fax Utility OS X sssnesssnensssrrnesrrnrerrnnrnrtnrrssrrrsssrrnnerren nnt 186 Setting Up Contacts and Contact Groups ic5 seccscxsesceseetscttcanscdsid ates cnnceeunscegeandhanexiehdelies auteees cep edeeawacee 187 Setting Up Contacts Using the Product Control Panel ccecccceeeescceeeeeneeeeeeeeeeeeeessaeeeeeneeeees 188 Creating a Contact isan So Bee Sea eae he el aa ae fee Sue eae Secures cer ame taae 188 Editing r Deleting a Contact isenta ae nteeet tensed A Anetiige a 191 Creating a Contac
107. e necessary options e To view additional photos and select others for printing select the arrow icons and repeat the selections above 7 When you are ready to print press the Color button Note To cancel printing press the Stop button or select Cancel Parent topic Viewing and Printing From the LCD Screen Related references Photo Adjustment Options Device Mode Print Setting Options Device Mode Printing All JPEG Photos You can quickly select all of the photos on your memory card or other device for printing 1 Press the f home button if necessary 2 Select Memory Device 226 3 Select JPEG You see a screen like this al Select Images Menu Settings Note If you have more than 999 JPEG images on your device the images are divided into groups and you must first select the group you want to display Select Menu Choose Select All Images Select Settings and choose the print settings for all of your photos DO Ol e Select Proceed You see a screen confirming your print settings 8 When you are ready to print press the Color button Note To cancel printing press the Stop button or select Cancel Parent topic Viewing and Printing From the LCD Screen Related references Print Setting Options Device Mode Viewing and Printing TIFF Files You can select and print files in the TIFF format from a memory card or other device 227 Press the ft home button if necessary Sele
108. e recipient s name and fax number or select a recipient from the phonebook then click Next Note For detailed instructions on using the Epson FAX Utility click Help 8 Select a cover sheet and enter a subject and message then click Next 9 Click Send to transmit your fax Parent topic Sending Faxes Sending Faxes Using the Fax Utility OS X You can send a fax from a OS X printing program using the FAX Utility You can fax up to 100 pages ata time including a cover sheet 1 Open the file you want to fax 213 Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s help utility for details Printer FAX B a Presets Standard red Copies 1 m Collated Pages All O From 1 to 1 Paper Size US Letter B 8 50 by 11 00 inches Orientation Te gt Select your product FAX option as the Printer setting If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window Select the number of pages you are faxing as the Pages setting Note Leave the Copies setting set to 1 Select Recipient Settings from the pop up menu You see this window 214 Recipient Settings B Recipient List Name Company Corp Fax Number L fh Add Name Company Corp Fax Number A hyphen is available only at the b
109. e using a USB device remove and insert the device Parent topic Transferring Photos on a Memory Card or USB Device Related tasks Inserting a Memory Card Connecting and Using a USB Flash Drive or External Device Charging a USB Device Using Your Product You can charge your cell phone music player or other portable device by connecting it to the product All you need is a user supplied USB cable that is designed to work with your device 232 Caution Make sure your portable device complies with USB 2 0 standards Devices that draw more than 500 mA may damage your Epson product Epson cannot guarantee the compatibility of your device Contact the device manufacturer for more information 1 Turn on your product 2 Connect your portable device to the USB port on the front of the product 3 Leave your product turned on during charging it will continue to charge even after going into sleep mode Parent topic Using Memory Cards and USB Devices With Your Product 233 Replacing Ink Cartridges and Maintenance Boxes The maintenance box stores ink that gets flushed from the system during print head cleaning When an ink cartridge is expended or the maintenance box is at the end of its service life you need to replace it You may also need to replace a cartridge that is more than six months old if your printouts do not look their best even after cleaning and aligning the print head Note Please dispose of your used Epso
110. eceive Mode is automatically set to Auto Note When no external telephone is connected to the product Receive Mode must be set to Auto otherwise you cannot receive faxes On the next Receive Mode Setting screen select Yes to receive faxes automatically or select No to receive faxes manually Note If you have connected an external answering machine and selected to receive faxes automatically make sure the Rings to Answer setting is correct If you select to receive faxes manually you need to answer every call and use the product s control panel or your phone to receive faxes On the Confirm Settings screen confirm the displayed settings and select Proceed Press the 5 back button if you need to correct or change the settings On the Confirmation screen select Start to check the fax connection and print a report of the check result If there are any errors reported try the solutions on the report and run the check again Note e Ifthe Select Line Type screen is displayed select the correct line type 171 e Ifthe Select Dial Tone Detection screen is displayed select Disable However disabling the dial tone detection function may drop the first digit of a fax number and send the fax to the wrong number Parent topic Setting Up Fax Features Using the Product Control Panel Related tasks Entering Characters on the LCD Screen Selecting the Line Type If you connect the product to a PBX Private Branch Exchange phone s
111. ed to the same network before starting the Google Cloud Print setup If your product is already on your network follow these steps 1 Connect your device to the same network that your Epson product is using 37 ar won 10 Print a network status sheet Locate your product s IP address on the network status sheet Enter the IP address into the address bar of a web browser Select the Google Cloud Print Services option Note If you don t see the Google Cloud Print Services option turn your product off and back on If the option still doesn t appear select the Firmware Update option and follow the on screen instructions to update your product Click Register Select the check box to agree to the Usage Advisory and click Next Click OK to launch the sign in page A separate browser window opens Enter your Google Account username and password and click Sign in or if you don t have an account click Sign up for a new Google Account and follow the on screen instructions Click Finish printer registration to complete setup and print a test page Your product is now linked to your Google Account and can be accessed from any Chromebook computer Apple or Android device with internet access Visit Epson Support for more information on using Google Cloud Print or the Google Cloud Print website for a list of supported apps Parent topic Product Basics Related topics Wi Fi or Wired Networking 38 Wi Fi or Wired Networki
112. eecccecesceeeeeeseeeeeeeeeeeeeeeaaeeensaeeeeeesaaaeeseseeeeeeeaaaeeeenaas 224 Viewing and Printing Individual JPEG Photos cccceceecseeeeeeeeeeeeeeeeeeeeesaeeeeeeeaeeeeenaaeeeeeneeeeeees 225 Printing All JPEG Photos exes cn fat oo Sante he aac saad See aaa eae ne Ue cont ed A ae neee 226 Viewing and Printing TIFF Files ensarriar aee ie ieai a A AEn 227 Photo Adjustment Options Device Mode cccccceeeeseeeeeeeeeeeeeeeeaeeeseaeeeeeeeaaaeeeeseeeeeeeaaeeeeeaas 228 Print Setting Options Device MOde ecccccceeeseceeeeeseeeeeeeeeeeeeesaeeeeeaenaeesaaeeeeesneaeeeeeaeaeenenaes 229 Transferring Photos on a Memory Card or USB Device 0 eeeecceceeeeeeeeeeeeeeeeeeeeeeetaeeeeeseeeeeeennaeeeeeae 230 Configuring the Memory Device InterfaCes ceccceeeseeeeeeeeeeeeeeeeaeeeeeeaeeeeeeaaaeeesecaeeeteeeenenees 230 Transferring Files from a Memory Device to Your COMPUTED c cceceeceeeeeeeeeeeeeeeneeeeeeeeeeeteneees 232 Charging a USB Device Using Your Product ccccceeeceeeeeeeeeeeeeeneeeeeeeeeeeeeeeeeeeeeaaeeseeneeeeeeniaaeeeeee 232 Replacing Ink Cartridges and Maintenance BOX6S cseccccseseneeeeeeeeeeseneeeeeeseeeeeseneeeeeeeeeeeeseseeeeeeesees 234 Check Cartridge and Maintenance Box Status cecccccceeseeceeeeeeceeeeeeaeeeeeeeeeeeeesaeeeeesneeeeeeeeaeeeeesaas 234 Checking Cartridge Status on the LCD SCreen cccceceeeeeeeeeseeeeeeeeeaeeeeeseeeeeeeeaaeeeensneeeeeeaaaeees 234 Check
113. eeeeees 315 Scan Area is Not Adjustable in Thumbnail Preview ccccceeeeeceeeeseeeeeeeeeeeeeeeeeeeeeeeeeaeeeteneeeees 315 scanned Image Edges are Cropped tenance crtcccene date ddan nett at ae adlesheh eee eaten de 315 SOWING AXING IP FODIGINS c2c5 sch ste E aceasta E tes R E a E E EEY 316 Cannot Send or Receive Faxes ix sscciessececcesst cccvcns ch cengauerscens tes etendactiecasbnasetey ieee tenbuetdeeavieds eeettten dere 316 Cannot Receive Faxes with a Telephone Connected to Your Product ccccceesscceeeeeeseeenees 317 Solving Memory Card Problem Svss 2ecc2ccteent cee alectencetietet center i ebaatee tenia aedteen aw eteeset uadmaels 317 Memory Gard Does Not Fit Into a Slot ssid si ntci toe ceiysines Sobeadaneoasl kaki aa veiate Seetcbateletea eerie 318 Cannot View or Print Photos from a Memory Card or Device 0 cccceeeeeceeeeeeeeeeeeeeeeeetteaeeeteeaees 318 Cannot Transfer Photos To or From a Memory Card or DeVICE ccceeceeeeeeeeeeeeeeeeeeeeeeeeaes 319 Cannot Access Memory Card From a Networked Mac c cceeeeeeeeeeeeeeeeeeeceeeeeeeeeeeeeeenaeeeeeneeees 319 When to Uninstall Your Product Software cccccceeeecccceeeeeeeeeeeeeeeeeeesaaeeeeeaeeeeeeeaaaeeeessaeeseeeaaeeeeea 319 Uninstalling Product Software WiNdOWS ccccccceesssseeeeeseeeeeeeeaeeeeeeeneeeeeaaeeeseeneeeneeaeeeeeeneaes 319 Uninstalling Product Software OS X ccccccsscsccesescceeeeeseeeeeeeaeeeeeeeaeeeseaeaeeeeeaaeee
114. eginning of the phone number because it acts as a pause in dialing External Access Prefix Cancel Fax N Do one of the following to choose your recipient Select a name or group from the Recipient List e Enter a name company and fax number and click the button Click the l icon and select a recipient from your address book Select Fax Settings from the pop up menu You see this window 215 Fax Settings 4 Color Black amp White J Color Image Quality Normal r d a GD 9 Select the Color and Image Quality settings you want to use for your fax 10 Click Fax Parent topic Sending Faxes Receiving Faxes See these sections to receive faxes with your product Fax Reception Receiving Faxes Automatically Receiving Faxes Manually Receiving a Fax by Polling Parent topic Faxing Fax Reception Your product will automatically receive and print faxes when you set the Receive Mode to Auto If you connected a telephone to your product so you can use the same phone line for faxes and voice calls you can also set your product to receive faxes manually This allows you to check for a fax tone using the telephone and press a button on your product to receive the fax Make sure to load paper in your product and select your fax settings before receiving a fax Note If you run out of paper during fax printing load more paper and press the button indicated on your product s LCD screen
115. elect l 11 Select Daylight Saving Time 12 Select the setting that applies to your area Winter it is winter or your region does not use Daylight Saving Time DST 168 e Summer it is spring or summer and your region uses Daylight Saving Time DST Note If your region uses Daylight Saving Time DST you must change this setting to match the season When you change from Winter to Summer your product automatically sets its clock ahead one hour When you change from Summer to Winter it sets its clock back one hour 13 If necessary select Time Difference and use the icons on the screen to set the difference between UTC Coordinated Universal Time and your time zone Parent topic Setting Up Fax Features Using the Product Control Panel Using the Fax Setup Wizard You can set up the product s basic fax settings using the Fax Setting Wizard This wizard is automatically displayed when the product is turned on for the first time You can also change these settings individually from the Fax Settings menu Note These settings can be locked by an administrator If you cannot access or change these setting contact your administrator for assistance _h Press the ft home button if necessary Select i Setup Scroll down and select System Administration Enter the administrator password if necessary aN Scroll down and select Fax Settings You see this screen fi Fax Settings User Default Settings Send Settings
116. es ceetsterdeeenmaceetescttvenshine deeue deck ybyeacees acca edeenteteesseeiaeeete 25 Product Parts Locations iperen eenas arotan ka eA EADE he AE aero Sa na ENa a AAAA te pena ESk Eoo 26 Product Parts Top and Froni aiina a eaa aee EEn ET A NKA EEA KE AAEE EE act et 27 PrOGUGt Parts Paper Pati cenana o aa aa A ET E 29 PIOGUGU RAIS INSIOG E E a E E A A A AT 30 Pro ct Parts BaCk iai eiea tin aa et Ot E seeds agai TETA E EO Aea Oa 31 Using Eco Mode and Other Power Saving Settings ccceeeceeeeeeeeeeeeneeeeeeeeeeeeesaaeeeeeneeeeesenaeeeene 31 Changing the ECO Settings reret esetere naani t a aa ea E aAa eE KEA Aa aa a Eai EEE EASAN 32 Changing the Sleep Timer Settings 3 cccerdeckaacetiatheenctarisscteades cade lau eevee age eeaderviaclaresiteateaates 33 Changing the Power Off Timer Settings cccceeeesceeeeesseeeeeeeeeeeeeneaaeeeeaaeeeeeeeaaeeesngaeeeeeeaaeeeeeaas 34 Epson Connect Solutions for Smartphones Tablets and MoOre cccccccceseescceeeeeesessstteeeeeeeeeees 35 Using EPSOM EMA R MIM ait Seagate ee Relea ete AS ea ae fe ee A aa eA a ares 35 Using the Epson Print Mobile App lt crtics sinc aeiedsretetr eased deel ce aes teva date ha Duta ceactleclaae aces feo 35 Using Epson Remote Print cticateasepncyiotienstsnaeuiattadadees itucahieanmdeiienadtete ea AEAEE AENEA KEOS aE 36 Using Epson Scan tO Cloud ti reae ex ones Aaea e E aaa ANE ERE Na AREARE 36 Using AUP CMe eira na cod dads aa E E A I e ra aa TEA
117. es harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make changes in its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service If you have problems with this product and require technical or customer support please visit www epson com for more information This product is not intended to be repaired by the customer If you experience trouble connecting this equipment to a telephone line please contact Name Epson America Inc Address 3840 Kilroy Airport Way Long Beach CA 90806 U S A Telephone 562 981 3840 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved 340 This equipment may not be used on coin service provided by the telephone company Connection to party line service is subject to state tariffs Contact the state public utility commission public service commission or corporation commission for information If
118. es per Sheet pop up menu To arrange the print order of the pages select a Layout Direction setting To print borders around each page on the sheet select a line setting from the Border pop up menu To invert or flip the printed image select the Reverse page orientation or Flip horizontally settings Parent topic Printing with OS X Selecting Double sided Printing Settings OS X You can print on both sides of the paper by selecting Two sided Printing Settings from the pop up menu on the print window 116 Two sided Printing Settings lt Two sided Printing Off X Cancel Print Note Some options may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network This screen may be different depending on the version of OS X you are using 1 Select one of the Two sided Printing options 117 2 Select the type of document you are printing as the Document Type setting The software automatically sets the Adjustments options for that document type Two sided Printing Settings Two sided Printing Long Edge binding Document Type Text Y Adjustments Print Density 0 08 50 0 increased Ink Drying Time 0 sec 0 60 A When printing a photo or document containing a lot of solid image areas reduce the density of the ink and increase its drying time Cancel Print j 3 If necessary customize the Adjustments settin
119. ess it Parent topic Starting a Scan Related topics Placing Originals on the Product 133 Selecting Epson Scan Settings After starting Epson Scan you can select settings in various modes to customize your scan Scan Modes Selecting the Scan Mode Scanning in Office Mode Scanning in Professional Mode Image Preview Guidelines Scan Resolution Guidelines Selecting Scan File Settings Parent topic Scanning Scan Modes Epson Scan provides a choice of scan modes with different levels of control over your settings Office Mode You can quickly scan text documents and adjust them on a preview screen You can also select various image adjustment options and preview your scanned image Professional Mode You can manually customize all available settings and preview and size your scanned image Parent topic Selecting Epson Scan Settings Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window bi Mode iA EPSON Scan SER A Office Mode Professional Mode Parent topic Selecting Epson Scan Settings 134 Scanning in Office Mode When you scan in Office Mode Epson Scan automatically saves your scanned file in PDF format in your operating system s Documents or My Documents folder or opens it in your scanning program You can select settings preview and change the scanned file settings as necessary 1 Start Epson Scan and select
120. evices External storage devices that are powered via USB are not recommended Use only external storage devices with independent AC power sources Parent topic Technical Specifications Network Interface Specifications Wi Fi Standard Security Frequency band Communication mode Ethernet Standard Communication mode IEEE 802 11 b g n complies with either IEEE 802 11 b g or IEEE 802 11 b g n depending on purchase location WEP 64 128 bit WPA PSK TKIP AES complies with WPA2 with support for WPA WPA2 Personal 2 4 GHz Infrastructure mode Ad hoc mode Wi Fi Direct Note Wi Fi Direct Simple AP mode available even if you connect the product to an Ethernet network IEEE802 3i u IEEE802 3az Ethernet 100BASE TX 10BASE T Note The connected device should be IEEE802 3az compliant Security Protocol SSL TLS HTTPS Server Client or IPPS Parent topic Technical Specifications 334 Safety and Approvals Specifications United States Safety UL60950 1 EMC FCC part 15 Subpart B class B Canada Safety CAN CSA C22 2 No 60950 1 EMC CAN CSA CEI IEC CISPR 22 Class B This equipment contains the following wireless module e Manufacturer Askey Computer Corporation e Type WLU6117 D69 RoHS This product conforms to Part 15 of FCC Rules and RSS 210 of the IC Rules Epson cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the p
121. for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software such as ABBYY FineReader To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads Parent topic Solving Network Problems Related tasks Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Solving Copying Problems Check these solutions if you have problems copying with your product Product Makes Noise But Nothing Copies Product Makes Noise When It Sits for a While Parent topic Solving Problems 283 Product Makes Noise But Nothing Copies If your product makes a noise but nothing copies try these solutions e Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary e Ifthe nozzle check page does not print but the product s power is on make sure your product software is installed correctly e Make sure your product is level not tilted Parent topic Solving Copying Problems Related concepts Print Head Nozzle Check Print Head Cleaning Product Makes Noise When It Sits for a While Your product is performing routine maintenance This is normal Parent topic Solving Copying Problems Solving Paper Problems Check these sections if you have problems using paper with your product Paper Feeding Problems Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Pape
122. g See the information here to copy documents or photos using your product Note Copies may not be exactly the same size as your originals Copying Documents or Photos Paper Size Settings Copying Copying Options Copying Documents or Photos You can copy documents or photos onto various sizes and types of paper including Epson special papers 1 Place your original document or photo on the scanner glass or place multi page documents in the ADF Load the paper you want to print on Press the ff home button if necessary 4 Select Copy You see a screen like this copies Wil h Border 1 Document Size 1 85 5 To print more than one copy press a number key on the product s control panel or select copies and use the displayed keypad to enter the number of copies 6 Change any of the displayed settings as necessary 7 Select Settings to view and change additional copy settings if necessary Then press the 5 back button Select Preview to preview your copy printout on the LCD screen Select Presets or press the Preset button WF 3620 to save your copy settings Note Presets can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 10 When you are ready to copy press one of the buttons Note To cancel printing press the Stop button or select Cancel Parent topic Copying Related references Paper Loading Capacity Available Epso
123. g depending on the results of the product check e Ifthe page prints and the nozzle check pattern is complete the product is operating properly Any operation problem you may have could be caused by your computer cable software or selected settings Check the other solutions in this book or try uninstalling and reinstalling your printer software Ifthe page prints but the nozzle check pattern has gaps clean or align the print head e Ifthe page does not print the product may have a problem Check the other solutions in this manual If they do not work contact Epson Parent topic Solving Problems Related concepts Print Head Alignment Print Head Cleaning When to Uninstall Your Product Software Related references Where to Get Help Resetting Control Panel Defaults If you have a problem with settings on the product control panel you can reset them to their factory defaults You can choose which settings to reset or reset them all Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the f home button if necessary Select ii Setup Scroll down and select System Administration Enter the administrator password if necessary e O Scroll down and select Restore Default Settings You see this screen 276 Hf Restore Default Settings Wi FifNetwork Settings Copy Settings Scan Settings Fax Settings Clear All
124. ges Descreening Removes the ripple pattern that might appear in subtly shaded image areas such as skin tones This option improves results when scanning magazines or newspapers The results of descreening do not appear in the preview image only in your scanned image Color Restoration Restores the colors in faded photos automatically Backlight Correction Removes shadows from photos that have too much background light Dust Removal Removes dust marks from your originals automatically Color Enhance Enhances the red green or blue shades in the scanned image Edge Fill Corrects shadowing around the edges of the image by filling the shadows with the color you select Auto Exposure Automatically adjusts the image exposure settings when you click the aj Auto Exposure icon To automatically adjust image exposure settings continuously click the Configuration button click the Color tab and select Continuous auto exposure You can adjust the level of auto exposure using a slider Histogram Adjustment Provides a graphical interface for adjusting highlight shadow and gamma levels individually For advanced users only Click the histogram icon to access the settings Tone Correction Provides a graphical interface for adjusting tone levels individually For advanced users only Click the tone correction icon to access the settings Brightness Adjusts the overall lightness and darkness of the scanned image Contra
125. gs as instructed on the screen 4 Print atest copy of your double sided document to test the selected settings 5 Follow any instructions displayed on the screen during printing Double sided Printing Options and Adjustments OS X Parent topic Printing with OS X Double sided Printing Options and Adjustments OS X You can select any of the available options in the Two sided Printing Settings or Output Settings pop up menu to set up your double sided print job 118 Two sided Printing Options Long Edge binding Orients double sided printed pages to be bound on the long edge of the paper Short Edge binding Orients double sided printed pages to be bound on the short edge of the paper Adjustments Print Density Sets the level of ink coverage for double sided printing Increased Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing Parent topic Selecting Double sided Printing Settings OS X Managing Color OS X You can adjust the Color Matching and Color Options settings to fine tune the colors in your printout or turn off color management in your printer software 1 Select Color Matching from the pop up menu in the print window Color Matching ColorSync EPSON Color Controls 2 Select one of the available options 119 3 Select Color Options from the pop up menu in the print window Color Opti
126. gs in your printer software This option has different names depending on your operating system version Note Leave these options turned on when you print on Epson Iron on Cool Peel Transfer paper if available for your product Parent topic Solving Page Layout and Content Problems Related tasks Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings OS X 301 Too Many Copies Print Make sure that the Copies setting in your printing program or printer software is not set for multiple copies Parent topic Solving Page Layout and Content Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Blank Pages Print If blank pages print unexpectedly try these solutions e Make sure you selected the correct paper size settings in your printing program and printer software e If a blank page exists in a document you are printing and you want to skip printing it select the Skip Blank Page setting in your printer software e Runa print head nozzle check to see if any of the nozzles are clogged Then clean the print head if necessary e Make sure your product is selected as the printer in your printing program Parent topic Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings Windows Selecting Extended Settings Windows Selecting Basic Print Settings
127. he document cover is open 242 3 Open the cartridge cover Note Dispose of used cartridges carefully Do not take the used cartridge apart or try to refill it Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep ink cartridges out of the reach of children 4 Squeeze the tab on the cartridge and lift the cartridge straight up to remove it 243 5 Gently shake the new cartridge four or five times as shown Then remove the cartridge from the package y Caution Do not remove any labels or seals or ink will leak Do not touch the green chip on the cartridge Install the new cartridge immediately after removing the old one if you do not the print head may dry out and be unable to print 6 Remove only the yellow tape 244 7 Insert the new cartridge into the holder and push it down until it clicks into place 9 Select Check on the LCD screen to make sure the cartridge or cartridges are installed correctly Caution If you see a message that an ink cartridge is installed incorrectly lift up the scanner unit open the cartridge cover and press the ink cartridge down until it clicks into place Then close the cartridge cover 10 Close the scanner unit 245 The product starts priming the ink This takes a few minutes When you see a completion me
128. he paper in the rear feed slot as the paper source Parent topic Selecting Basic Print Settings Windows Print Quality Options Windows You can select any of the available Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type and border setting you have chosen Draft For draft printing on plain paper Standard For everyday text and image printing 92 Standard Vivid For text and graphics with good quality and print speed High For photos and graphics with high print quality More Settings Opens a window that lets you choose among levels of speed and quality Parent topic Selecting Basic Print Settings Windows Multi Page Printing Options Windows You can select any of the available options in the Multi Page menu to set up your multi page print job 2 Up and 4 Up Prints 2 or 4 pages on one sheet of paper Click the Page Order button to select page layout and border options 2x1 Poster 2x2 Poster 3x3 Poster 4x4 Poster Prints one image on multiple sheets of paper to create a larger poster Click the Settings button to select image layout and guideline options Parent topic Selecting Basic Print Settings Windows Selecting Double sided Printing Settings Windows You can print on both sides of the paper by selecting the 2 Sided Printing checkbox on the Main tab 2 Saded Printing Settings J Auto p Print Density Note Some op
129. he web 96 to 150 dpi e Print convert to editable text OCR 300 dpi e Fax 200 dpi 152 Parent topic Selecting Epson Scan Settings Selecting Scan File Settings You can select the location name and format of your scan file on the File Save Settings window You can also select various optional settings that control how Epson Scan behaves when you scan and save files Output 1 Locaton My Documents O Pichres O Othe Desktop Fie Name img20131205_23222306 pd Image Format Iype POF pai Details Paper Size Actual Image Size Orientation Postrait Margirr Left Top 0 00mm 0 00mm Page Number Save File With All Pages Coenpression Level Standard Compression Overvake any files with the came name F Show this dialog box before next scan V Open image folder alter scanning V Show Add Page dialog after scanning __oK Canca The File Save Settings window may appear after you click Scan on the Epson Scan window You may also be able to access the window by clicking the 4 icon on the Epson Scan window 153 oe ee 7 Do one of the following to select the folder in which you want to save your scanned image e Click the button for one of the displayed folders e Click the Other button click the Browse or Choose button and select a folder If you want to change the default name for your scanned image click Edit and select the options you want Select the file format you want to use in the
130. help utility for details Select your product as the Printer setting Printer EPSON Presets Default Settings If necessary click the arrow next to the Printer setting or the Show Details button to expand the print window You see the expanded printer settings window for your product 110 Printer EPSON Presets Default Settings Copies fi Pages All From 1 to 1 Paper Size US Letter gt 8 50 by 11 00 inches Orientation Te l gt Preview v Auto Rotate Scale 100 Scale to Fit Copies per page 1 Cancel Print Note The print window may look different depending on the version of OS X and the application you are using Select the Copies and Pages settings as necessary Note If you do not see these settings in the print window check for them in your application before printing Select the page setup options Paper Size and Orientation Note If you do not see these settings in the print window check for them in your application before printing They may be accessible by selecting Page Setup from the File menu 111 7 Select any application specific settings that appear on the screen such as those shown in the image above for the Preview application 8 Select Print Settings from the pop up menu Y Preview Layout Color Matching Paper Handling Cover Page Color Options Two sided Printing Settings Supply Levels Y
131. i Fi Protected Setup WPS and the Wi Fi icon on your product s LCD is not lit make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router e Check your wired LAN router or access point to see if the LED for the port to which your product is connected is on or flashing If the link LED is off try the following Make sure the Ethernet cable is securely connected to your product and to your router access point switch or hub e Try connecting your product to a different port or a different router access point switch or hub e Try connecting with a different Ethernet cable Try printing to your product from another computer on the network If you are connecting the product via EpsonNet Setup and the Wi Fi icon does not appear lit on the LCD make sure your product software was installed correctly If necessary reinstall your software Parent topic Solving Network Problems Related concepts When to Uninstall Your Product Software Related tasks Printing a Network Status Sheet Related topics Wi Fi or Wired Networking Cannot Scan Over a Network If you cannot start Epson Scan for scanning over a network try these solutions If you cannot scan from your product control panel make sure you restarted your computer after installing the product software Make sure the Event Manager program is not being blocked by your firewall or security software
132. ic Notices Copyright Notice All rights reserved No part of this publication may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photocopying recording or otherwise without the prior written permission of Seiko Epson Corporation The information contained herein is designed only for use with this Epson product Epson is not responsible for any use of this information as applied to other products Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages losses costs or expenses incurred by purchaser or third parties as a result of accident misuse or abuse of this product or unauthorized modifications repairs or alterations to this product or excluding the U S failure to strictly comply with Seiko Epson Corporation s operating and maintenance instructions Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation Seiko Epson Corporation shall not be held liable for any damage resulting from electromagnetic interference that occurs from the use of any interface cables other than those designated as Epson approved Products by Seiko Epson Corporation This information is subject to change without notice lib TIFF S
133. icccsc ce deus tac hinssS cncesutatsgan devegcensatgadedewenesatecana ancient aaeden deepen deed teataaherace ane 271 Status Menu Error CodeS vicuigicivatinrnBeeveinnssecotenndianstha vot tiiessniliadedoadeatabesan boast adeceyietaehan Pas 273 Running a Product Check sereen a a apeieeacend clei aa vient aaa e Eaa oaaae ee R DRAA Ei 274 Resetting Control Panel Defaults snnesonnnooeeneoersnrreenerrsttnrssttrtstrrnnrrrrnnertrntettentestntesstttnseernnerren nnt 276 Solving Setup PRODISINS irei e RE a E e a E aE 277 Noise After Ink IM STell AO nis te Seca ucdn ce aceite tiphtath aed asus tunitirdnades mates sairaatesh cin bears aa mindeaatyaaaeee 278 Software Installation ProblemS isch taceusitauecnaayMatacrnashamtenrmadnesia amoiesademane Ae 278 Solving Network ProblemS 5 cent ot acerca Sens act cuca sue Peas saeco teae Sree taateaies captdeasuttaes eectet atc cece Sateen 278 Product Cannot Connect to a Wireless Router or Access Point ccccccececeecueceecceeceeeeeceeeeeneees 279 Network Software Cannot Find Product on a Network c ccccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeesenaeeeeee 280 Product Does Not Appear in OS X Printer WiNdOW cceceeeeeeeeeeeeeeeneeeeeeeeeeeeeeeaeeeeeetaeeeteeaees 281 Cannot Print Over a Network aa st ccs ac beside tecre ons achinepucdceecautaateest seoceracucasee base tceenaresceded omsansauen epaeeees 281 CannotsGaml Over a NGIWOM csjsnc saccharine ova a taeda oats oe eS 282 Solving Copying
134. ided by owner of the copyright to the ARC4 json_parserlicense This printer product includes the open source software program json_parser which applies the terms and conditions provided by owner of the copyright to the json_parser MD5 license This printer product includes the open source software program MD5 which applies the terms and conditions provided by owner of the copyright to the MD5 AES license This printer product includes the open source software program AES which applies the terms and conditions provided by owner of the copyright to the AES SHA 1 license This printer product includes the open source software program SHA1 which applies the terms and conditions provided by owner of the copyright to the SHA1 Parent topic Notices Trademarks EPSON and Supplies Central are registered trademarks EPSON Exceed Your Vision is a registered logomark and Epson Connect Epson iPrint and Remote Print are trademarks of Seiko Epson Corporation 344 Epson Store is a service mark of Epson America Inc Apple iPad iPhone iPod touch Mac and OS X are trademarks of Apple Inc registered in the U S and other countries AirPrint is a trademark of Apple Inc General Notice Other product names used herein are for identification purposes only and may be trademarks of their respective owners Epson disclaims any and all rights in those marks EPSON EXCEED YOUR VISION Parent top
135. ight The arrow buttons WF 3620 The f home button The Preset button WF 3620 The 4 Reset button The Stop button The LCD screen The 35 back button 9 The Status button and lights 10 The numeric keypad 11 The C cancel button 12 The B amp W button 13 The Color button ON OORA UON Status Icons Status Button Parent topic Setting Up the Control Panel Status Icons Status icons may be displayed on the LCD screen depending on the product s status Select the Wi Fi icon or network status icon to view or change the current network settings Displays additional information or instructions such as on loading paper or placing a document A document is placed inside the Automatic Document Feeder ADF One or more of the ink cartridges are running low on ink or the maintenance box is nearly full Press the i Status button to open the Status Menu select Printer Information and then check the status of the consumables 16 icon Description S One or more of the ink cartridges are expended or the maintenance box is full Press the i Status button to open the Status Menu select Printer Information and then check the status of the consumables Unread or unprinted fax data is stored in the product If the product is set up to save received faxes on a computer or external storage device this icon may also indicate that received faxes have not been saved on the computer or storage device Indicates the fax mem
136. ight White Paper as the paper type setting and depends on other selected print settings To use this feature Epson Status Monitor must be enabled e Click Yes to use a mixture of color inks to create black or No to continue using the remaining black ink for the document you are printing e Click Disable this feature to continue using the remaining black ink Note If you disable this feature it remains disabled until you reinstall the black ink cartridge Parent topic Replacing Ink Cartridges and Maintenance Boxes Replacing the Maintenance Box Make sure you have a new maintenance box before you begin Caution Do not reuse a maintenance box that has been removed and left uninstalled for more than a week Keep the maintenance box away from direct sunlight 1 Remove the new maintenance box from its package Caution Do not touch the green chip on the maintenance box 249 2 Press the tabs and remove the duplexer rear cover Note Do not tilt the used maintenance box or take it apart 250 5 Warning If ink gets on your skin wash it thoroughly with soap and water If ink gets into your eyes flush them immediately with water If ink gets into your mouth spit it out and see a doctor right away Keep the maintenance box out of the reach of children and do not drink the ink Place the used maintenance box in the plastic bag that came with the new maintenance box Seal the bag and dispose of it carefully Insert
137. imize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Parent topic Viewing and Printing From the LCD Screen Print Setting Options Device Mode Select the Print Settings you want to use when printing from a memory card or other device Note Not all options or settings may be available depending on the file format Print settings Available options Paper Source Various paper size Indicates the source that contains the paper size and type and type settings you want to print on 229 Printsettings Available options With Border Leaves a small margin around the image Borderless Expands the image to the edge of the paper slight cropping may occur Quality Standard Provides good quality for most prints Best sd Provides the highest quality for special prints s Standard Adjusts the amount of expansion for printing borderless Various date formats Prints the date the photo was taken on the photo in the format you select me Bo Automatically crops the photo to fit into the selected photo layout C Turns off automatic cropping Bidirectional Prerectenat pon Prints at normal speed Prerectenat pon Slows down printing to improve print quality Print Order Last poe on Top Select the order for printing multi page TIFF files F
138. in photos Note Fix Photo uses a sophisticated face recognition technology to optimize photos that include faces For this to work both eyes and the nose must be visible in the subject s face If your photo includes a face with an intentional color cast such as a statue you may want to turn off Fix Photo to retain the special color effects Off No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software Parent topic Managing Color OS X Selecting Printing Preferences OS X You can select printing preferences that apply to all the print jobs you send to your product 1 2 In the Apple menu or the Dock select System Preferences Select Print amp Fax Print amp Scan or Printers amp Scanners select your product and select Options amp Supplies Select Driver or Options You see a screen like this 121 General Supply Levels Utility To take full advantage of your printer s options confirm that they are accurately shown here For information on your printer and as optional hardware check the printer s documentation Thick paper and envelopes Skip Blank Page Quiet Mode Permit temporary black priming High Speed Printing Remove white borders Warning Notifications S 9 Q 9 S Vig S Establish bidirectional communication Cancel oK 4 Select any of the available printing preferences 5 Click OK
139. indows taskbar 2 Select Software Update Settings You see this window 108 Check for Software Updates on the Internet Check every 2 weeks 3 Doone of the following To change how often the software checks for updates select a setting in the Check every menu e To disable the automatic update feature select the Never option 4 Click OK to exit Note If you choose to disable the automatic update feature you can check for updates manually Parent topic Printing with Windows Related tasks Checking for Software Updates Printing with OS X You can print with your product using any OS X printing program as described in these sections Note If you have an internet connection it is a good idea to check for updates to your product software on Epson s support website Selecting Basic Print Settings OS X Selecting Page Setup Settings OS X Selecting Print Layout Options OS X Selecting Double sided Printing Settings OS X 109 Managing Color OS X Selecting Printing Preferences OS X Printing Your Document or Photo OS X Parent topic Printing From a Computer Selecting Basic Print Settings OS X Select the basic settings for the document or photo you want to print 1 2 Open a photo or document for printing Select the print command in your application Note You may need to select a print icon on your screen the Print option in the File menu or another command See your application s
140. ing Cartridge and Maintenance Box Status with WINdOWS cccccceeesseeeteeeeeeeeseseees 236 Checking Cartridge and Maintenance Box Status with OS X cccccccecsssseeeeeeeeeeseseeeeeeeeeeesseaaes 239 Purchase Epson Ink Cartridges and Maintenance BOX cccccceeeeeeeeeeeeeneeeeeeeeeeeeseeeeeeesnaeeeteeneeees 241 Ink Cartridge and Maintenance Box Part NUMDETS ccccccecesseeeeeeeeeeeeeneeeeeeeeeesesenaeeeeeteeeeees 241 Removing and Installing Ink Cartndge iciccscciid ste tsetecsbieaisds tavcersuasttaaescvudetaoetsvencevesssanmencceaderridedea 242 Printing With Black Ink and Expended Color Cartridges ccccccccsseecceeeeeeesseneeeeeeeesesenntaeeeeeseeeees 246 Printing With Expended Color Cartridges WiNdOWG ccccccsseseeceeeeeeeseeeeeeeeeeesesettaeeeeeeenees 246 Printing With Expended Color Cartridges OS X ccecccsesccceeeeeeeeeeeeeeeeeeeeesneaeeeeeeeessennaeeeeeeeenees 247 Conserving Low Black Ink with WiNGOWS ccccssseccceeeeseeeeneeeeeeeeeeeseeeeeeeeeesssnesaeeeeeessssenaeeseeeeseeees 248 Replacing the Maintenance BoX cccccccecceeceeeeeeeeeeeeeee eee eae caaesaaseaseeeseseaseaseesaeesaeeaeeeaeeeeeeeeeeeeeees 249 Adjusting Print Quality sccccce ct pcc aa a aaeain aai heise ashes gi tists ied et A Eaa aaa a aar a aaa raaa iea eaaa paei 253 Print Head Maintehant essri a e T a a a a A 253 Print Head Nozzle CHOC scentetecN save tard cals atlas saad tensa chsh ara
141. ink below Visit epson com connect for instructions on registering an account and your product with Epson Connect After registering sign in to the Epson Connect web page with the email address and password you selected Select Destination List for Scan to Cloud 36 5 Click Add then follow the instructions on the screen to create your destination list 6 When you re ready to scan select the setting for the Scan to Cloud service on your product control panel Parent topic Epson Connect Solutions for Smartphones Tablets and More Related topics Wi Fi or Wired Networking Using AirPrint AirPrint allows you to wirelessly print to your AirPrint enabled product from iPhone iPad and iPod touch running the latest version of iOS AirPrint 1 Setup your product for wireless printing as described in this manual See the link below 2 Connect your Apple device to the same wireless network that your product is using 3 Print from your iPad iPhone or iPod touch to your product Parent topic Product Basics Related topics Wi Fi or Wired Networking Using Google Cloud Print With a Google Account you can print from your Apple or Android device to your Epson product You can also print from Chromebooks and the Google Chrome browser without drivers or cables Set up your Epson product for network printing as described in this manual See the link below Note Make sure your Epson printer and computer are connect
142. insert the cassette This is normal 8 When prompted by the product s LCD screen select the size and type of the paper you just loaded and select OK 55 9 Extend the output tray and open the paper stopper Note If you are using legal size or longer paper do not open the paper stopper Do not remove or insert the paper cassette during printing Always follow these paper loading guidelines Load only the recommended number of sheets Load paper short edge first no matter which way your document faces Load the printable side facedown Load letterhead or pre printed paper top edge first Do not load paper above the arrow mark inside the edge guide Check the paper package for any additional loading instructions Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper for Photos in the Cassette Loading Paper and Envelopes in the Rear Feed Slot Loading Envelopes in the Cassette 56 Loading Paper for Photos in the Cassette You can print photos on a variety of paper types and sizes You can load photo paper in these sizes 4 x 6 inches 102 x 152 mm 5 x 7 inches 127 x 178 mm or 8 x 10 inches 203 x 254 mm If your product has two cassettes you can only load photo paper in Cassette 1 1 Close the paper stopper and output tray if necessary 57 rd 3 Slide the edge guides outwa 4 Slide the edge guide to your paper size 5 Load photo p
143. ional Settings You can select from a variety of scanned file types and optional settings on the File Save Settings window in Epson Scan File Formats Bitmap bmp A standard image file format for most Windows programs JPEG ipg l An image format that lets you highly compress image data However the higher the compression the lower the image quality The Tiff format is recommended when you need to modify or retouch your scanned image Multi TIFF tif A Tiff file format when multiple pages are saved to the same file allowing you to edit the images using a compatible program PDF pdf A document format that is readable by Windows and OS X systems using Adobe Reader Acrobat or other programs You can save multi page documents in one PDF file PICT pct A standard image file format for most OS X programs TIFF tif A file format created for exchanging data between many programs such as graphic and DTP software Optional Settings Overwrite any files with the same name Select to overwrite previous files with the same names 155 Show this dialog box before next scan Select to have the File Save Settings window appear automatically before you scan Open image folder after scanning Select to have Windows Explorer or OS X Finder automatically open to the folder where your scanned image is saved after scanning Show Add Page dialog after scanning If you are scanning a multi page document using the PDF o
144. irst First Page on Top on Top Parent topic Viewing and Printing From the LCD Screen Transferring Photos on a Memory Card or USB Device You can transfer photos to and from a memory card or other supported device connected to your product Configuring the Memory Device Interfaces Transferring Files from a Memory Device to Your Computer Parent topic Using Memory Cards and USB Devices With Your Product Configuring the Memory Device Interfaces Before you transfer photos from a computer to a memory device you may need to configure your product s memory device interface settings 230 Caution Remove the memory device before you change these settings or you may lose data from the device Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card Note These settings can be locked by an administrator If you cannot access these settings contact your administrator for assistance _k Press the ff home button if necessary Select is Setup Scroll down and select System Administration Enter the administrator password if necessary Select Printer Settings Select Memory Device Interface gr es You see this screen F Memory Device Interface Memory Device File Sharina 6 Make sure the Memory Device option is set to Enable 7 Select File Sharing 8 Select the way your computer is connected to the product USB or Wi Fi
145. istrator If you cannot access or change this setting contact your administrator for assistance 1 oa rw Nh Press the f home button if necessary Select fai Setup Scroll down and select System Administration Enter the administrator password if necessary Scroll down and select Fax Settings Select Receive Settings Select Rings to Answer You see this screen 174 E Rings to Answer 7 Select the number of rings and select OK Make sure to select a number higher than the number of rings your answering machine is set to for answering a call Note The answering machine picks up every call faster than the product but the product can detect fax tones and start receiving faxes If you answer the phone and hear a fax tone check that the product has started receiving the fax then hang up Parent topic Setting Up Fax Features Using the Product Control Panel Selecting Fax Output Settings You can use the product s control panel to select settings for saving forwarding or printing incoming faxes Note These settings can be locked by an administrator If you cannot access or change these settings contact your administrator for assistance 1 oF SN Press the ff home button if necessary Select Mill Setup Scroll down and select System Administration Enter the administrator password if necessary Scroll down and select Fax Settings Select Output Settings You see this screen 175 Output Setti
146. lashing or you may lose data from the memory card Memory Card Types Memory Card and USB Device File Specifications 221 Removing a Memory Card Parent topic Using Memory Cards and USB Devices With Your Product Memory Card Types You can insert these types of memory cards in your product Note Cards marked with an asterisk require an adapter consult your adapter documentation for details on using it e Memory Stick Duo e Memory Stick PRO Duo e Memory Stick PRO HG Duo e Memory Stick Micro e MagicGate Memory Stick Duo e SDXC e SDHC e SD e miniSDHC miniSD e microSDXC microSDHC microSD Parent topic Inserting a Memory Card Memory Card and USB Device File Specifications You can use memory cards and USB devices with your product containing files that meet these specifications File format JPEG with the Exif version 2 3 standard TIFF 6 0 compliant uncompressed images RGB full color or binary not CCITT encoded 222 Image size 80 x 80 pixels to 10200 x 10200 pixels File size Up to 2GB Number of files JPEG Up to 9990 TIFF Up to 999 Parent topic Inserting a Memory Card Removing a Memory Card After you finish working with a memory card you can check to make sure it is safe to remove it from your product Caution Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card 1 Make sure the memory card access light is n
147. leting a Contact You can edit or delete any of the contacts on your list 1 Press the f home button if necessary 2 Select Fax You see a screen like this Enter a Pax Number Contacts Standard Density Auto History Letter 5 hubs 1 Sided 3 Select Contacts Enter the administrator password if necessary 4 Select the contact you want to edit or delete You see a screen like this 191 Details Mame ABC Index Word Not Entered Fax Number 0123 Fax Speed Delete 5 Doone of the following e To delete the contact select Delete and select Yes on the confirmation screen e To edit the contact select Edit select the item you want to change enter the correct information and select When you are finished editing select Save Parent topic Setting Up Contacts Using the Product Control Panel Creating a Contact Group You can create a group of contacts so that you can easily send faxes to multiple recipients Note You can create up to 100 contacts and contact groups combined 1 Press the f home button if necessary 2 Select Fax You see a screen like this 192 fas Fax OCA Entera Fax Number Standard Contacts Density Auto History Letters 1 Sided Preview Select Contacts Enter the administrator password if necessary Select Menu You see a screen like this Menu Add Entry Add Group Print Contacts Note You can print your list of contacts and groups if ne
148. libusb 1 0 8 zeroconf 0 6 1 1 iksemel rev25 Apache License This printer product includes the open source software program Bonjour which apply the Apache License Version2 0 Apache License Program Bonjour License This printer product includes the open source software program Bonjour which applies the terms and conditions provided by owner of the copyright to the Bonjour Net SNMP license This printer product includes the open source software program Net SNMP which applies the terms and conditions provided by owner of the copyright to the Net SNMP OpenSSL License Original SSLeay License 343 This printer product includes the open source software program OpenSSL toolkit which applies the license terms of OpenSSL License and Original SSLeay License BSD License Berkeley Software Distribution License This printer product includes the open source software program busybox 1 17 4 which apply the Berkeley Software Distribution License BSD Program Sun RPC License This printer product includes the open source software program busybox 1 17 4 which apply the Sun RPC License Sun RPC Program ncftp license This printer product includes the open source software program ncftp 3 2 4 which applies the terms and conditions provided by owner of the copyright to the ncftp ARC4 license This printer product includes the open source software program ARC4 which applies the terms and conditions prov
149. llowing information ready e Product name Product serial number located on a label on the product 321 Proof of purchase such as a store receipt and date of purchase e Computer configuration Description of the problem Then call U S 562 276 4382 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday e Canada 905 709 3839 6 AM to 8 PM Pacific Time Monday through Friday and 7 AM to 4 PM Pacific Time Saturday Days and hours of support are subject to change without notice Toll or long distance charges may apply Purchase Supplies and Accessories You can purchase genuine Epson ink and paper at Epson Supplies Central at epson com ink3 U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Parent topic Solving Problems 322 Technical Specifications These sections list the technical specifications for your product Note Epson offers a recycling program for end of life products Please go to epson com recycle for information on how to return your products for proper disposal Windows System Requirements OS X System Requirements Printing Specifications Scanning Specifications Automatic Document Feeder ADF Specifications Fax Specifications Paper Specifications Printable Area Specifications Ink Cartridge Specifications Memory Card Specifica
150. lowing Windows Access the Windows desktop and right click the product icon in the Windows taskbar e OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Printers amp Scanners Print amp Fax or Print amp Scan select your product and select Options amp Supplies Select Utility and select Open Printer Utility e OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print amp Fax select your product and select Open Print Queue or Print Queue Select Utility 3 Select Head Cleaning You see a window like this Select one of the radio buttons below according to the result of the nozzle check and then click Start to dean the print head nozzles Because deaning consumes some ink only dean the print head when faint areas or gaps appear in your printout Use the Nozzle Check utiity first to confirm that the print head needs to be deaned Note Black ink may be used when printing color images 4 Select the cleaning cycle you want to run based on the nozzle check pattern 260 5 Click Start to begin the cleaning cycle The power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished Caution Never turn off the product during a cleaning cycle or you may damage it 6 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning e lf there are no gap
151. mage area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas Normal Preview mode only 144 You can also use the scan area to select specific Image Adjustments settings for a scanned image Just be sure to click inside the scan area before selecting the settings Note In Professional Mode the default Preview mode is Normal mode To use Thumbnail Preview mode instead click the Thumbnail tab 1 Doone of the following to select your scan area in the Preview image e Normal preview Click the a Auto Locate icon to create a marquee dotted line on the preview image Welcome to EPSON UA 2 25 in T1143 in 2476 x 3429 pixels 2429 MB 145 Thumbnail preview Your scan area is selected automatically but you can change it Place your cursor in one corner of the desired scan area then click and drag the cursor to the opposite corner to create a marquee dotted line on the preview image Noma Tharteal 8 13 in Sis 2438 x 3398 pixels 23 70 MB 2 Do the following as necessary to work with the selected scan area e Ifthe marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 146 To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edges where you want them Hold down the Shift key as you resize the marquee to ret
152. mely slow or the print head stops during printing and other settings do not help Skip Blank Page Ensures that your product does not print pages that contain no text or images Change Standard Resolution Reduces the resolution of print data to correct printing problems Refine screening pattern Prints graphics with a finer screening pattern Allow Applications to Perform ICM Color Matching Allows applications to perform ICM color matching Always Use the Driver s Paper Source Setting Prints using the paper source setting in the printer driver rather than the setting in your application Parent topic Selecting Extended Settings Windows Printing Your Document or Photo Windows Once you have selected your print settings you are ready to save your settings and print 1 Click OK to save your settings You see your application s Print window such as this one 105 Select Prirter Th Add Printer EPSON FAX 2 Click OK or Print to start printing Parent topic Printing with Windows Selecting Default Print Settings Windows When you change your print settings in a program the changes apply only while you are printing in that program session If you want to change the print settings you use in all your Windows programs you can select new default print settings 1 Access the Windows Desktop and right click the product icon in the Windows taskbar 2 Select Printer Settings You see the printer settings window 10
153. n Papers Paper Size Settings Copying Copying Options Related tasks Using Presets Related topics Loading Paper Placing Originals on the Product Paper Size Settings Copying Select the Paper Size setting that matches the paper you loaded e 4 x 6 inches 102 x 152 mm e 5x 7 inches 127 x 178 mm e 8 x 10 inches 203 x 254 mm 86 e Letter 8 5 x 11 inches 216 x 279 mm e Legal 8 5 x 14 inches 216 x 357 mm ADF only e A4 8 3 x 11 7 inches 210 x 297 mm Parent topic Copying Copying Options Select the copying options you want to use for your copies Note Not all options or settings may be available depending on other copying settings Copying option_ Available settings Layout With Border Leaves a small margin around the image or document Borderless Expands the image to the edge of the paper slight cropping may occur l2up sid Copies multiple page documents onto one sheet After selecting either one of these options select Settings and change the Document Orientation setting if necessary a Copies both sides of an ID card onto one side of a sheet of paper ID Card Actual Size Copies at 100 size o Letter gt 4x6in and Automatically converts from one size to another other conversions Paper Source Various sources Select the paper source that you want to use If you select Auto paper is fed automatically depending on the paper settings you selected for the paper sources 87 Copying option _ A
154. n be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Setup You see a screen like this 22 eas Ink Lewes a Pwersewe O Paper Senp O O O O O OOOO Print Status Sheet Hetwork Status v Scroll down and select System Administration Enter the administrator password if necessary Select Common Settings Scroll down and select Language oa eoo Select a language Parent topic Setting Up the Control Panel Adjusting Control Panel Sounds You can adjust the sound level heard when you press buttons on the control panel Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the home button if necessary 2 Select Setup You see a screen like this 23 pits O Ink Levels a Paper Setup i Print Status Sheet l _ Network Status ly Scroll down and select System Administration Enter the administrator password if necessary Select Common Settings Select Sound Select Button Press Select one of the following settings NO or O e Off Parent topic Setting Up the Control Panel Adjusting the Screen Brightness You can adjust the brightness of the LCD screen 1 Press the fff home button if necessary 2 Select Setup You see a screen like this 24 Ink Levels A
155. n branded ink cartridges and maintenance boxes responsibly and in accordance with local requirements If you would like to return your used ink cartridges and maintenance boxes to Epson for proper disposal please go to epson com recycle for more information Check Cartridge and Maintenance Box Status Purchase Epson Ink Cartridges and Maintenance Box Removing and Installing Ink Cartridges Printing With Black Ink and Expended Color Cartridges Conserving Low Black Ink with Windows Replacing the Maintenance Box Check Cartridge and Maintenance Box Status Your printer and its software will let you know when an ink cartridge is low or expended or when the maintenance box needs to be replaced Checking Cartridge Status on the LCD Screen Checking Cartridge and Maintenance Box Status with Windows Checking Cartridge and Maintenance Box Status with OS X Parent topic Replacing Ink Cartridges and Maintenance Boxes Checking Cartridge Status on the LCD Screen When one of your cartridges is low you see the Ba icon on the LCD screen and the orange t Status light flashes When a cartridge is expended you see the s icon and the orange Status light stays on You can use the Status button check the status of the cartridges and maintenance box 1 Press the i Status button 2 Select Printer Information You see a screen like this 234 May 01 2014 12 00 PM 3 For more information select the ink cartridge images at the bottom of the
156. nce Box Service Life 3 Do the following as necessary e You can update the ink cartridge and maintenance box status by clicking Update e Replace or reinstall the maintenance box or any ink cartridge as indicated on the screen Note If any of the cartridges installed in the product is broken incompatible with the product model or improperly installed Epson Status Monitor will not display an accurate cartridge status Parent topic Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges 240 Replacing the Maintenance Box Purchase Epson Ink Cartridges and Maintenance Box You can purchase genuine Epson ink maintenance boxes and paper at Epson Supplies Central at epson com ink3 U S sales or epson ca Canadian sales You can also purchase supplies from an Epson authorized reseller To find the nearest one call 800 GO EPSON 800 463 7766 Note We recommend that you use genuine Epson cartridges and do not refill them The use of other products may affect your print quality and could result in printer damage The cartridges included with the printer are designed for printer setup and not for resale After some ink is used for priming the rest is available for printing Yields vary considerably based on images printed print settings paper type frequency of use and temperature For print quality a variable amount of ink remains in the cartridge after the replace cartridge indicator c
157. ne of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router If you are connecting the product wirelessly via EpsonNet Setup and the Wi Fi icon does not appear lit on your LCD screen make sure your product software was installed correctly If necessary reinstall your software Parent topic Solving Network Problems Related concepts When to Uninstall Your Product Software Cannot Print Over a Network If you cannot print over a network try these solutions Make sure that your product is turned on e Make sure you install your product s network software as described in your product documentation e Print a network status sheet and verify that the network settings are correct If the network status is Disconnected check any cable connections and turn your product off and then on again e If you are using TCP IP make sure the product s IP address is set correctly for your network If your network does not assign IP addresses using DHCP set the IP address manually e Make sure your computer and product are both using the same wireless network 281 e If network printing is slow print a network status sheet and check the signal strength If it is poor place your product closer to your router or access point Note Avoid placing your product near a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet If you are connecting the product via W
158. nel Selecting Default Paper Settings Administrator You can adjust default paper settings as an administrator that apply to all print jobs sent to the product Note These settings can be locked by an administrator If you cannot access these settings contact your administrator for assistance Selecting the Default Paper Source Settings Selecting Universal Print Settings Parent topic Loading Paper Selecting the Default Paper Source Settings You can change default paper source settings using the control panel on the product Note These settings can be locked by an administrator If you cannot access these settings contact your administrator for assistance 1 Press the f home button if necessary 2 Select BAB Setup You see this screen 75 Mainbenance Paper Setup Print Status Sheed Helwork Status 3 Scroll down and select System Administration Enter the administrator password if necessary 4 Select Printer Settings 5 Select Paper Source Settings You see a screen like this Hi Paper Source Settings Auto Select Settings Error Notice 6 Select the paper source options you want to use 7 When you are finished press the ff home button to return to the Home screen Paper Source Options Parent topic Selecting Default Paper Settings Administrator Paper Source Options Select the paper source options you want to use for all print jobs 76 Paper Source Available settings
159. ng See these sections to use your product on a Wi Fi or wired network Wi Fi Infrastructure Mode Setup Wi Fi Direct Mode Setup Wi Fi Protected Setup WPS Printing a Network Status Sheet Changing or Updating Network Connections Wi Fi Infrastructure Mode Setup You can set up your product to communicate with your computer using a wireless router or access point The wireless router or access point can be connected to your computer over a wireless or wired network 1 Epson product 2 Wireless router or access point 39 Computer with a wireless interface Computer Internet OOA Ww Ethernet cable used only for wired connection to the wireless router or access point Selecting Wireless Network Settings From the Control Panel Parent topic Wi Fi or Wired Networking Selecting Wireless Network Settings From the Control Panel You can select or change wireless network settings using your product control panel To install your product on a wireless network follow the instructions on the Start Here sheet and install the necessary software from the product CD or by downloading it The installer program guides you through network setup Note Breakdown or repair of this product may cause loss of fax and network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your fax and network data and setti
160. ngs 1 Press the f home button if necessary 2 Press F 3 Select Wi Fi Setup You see this screen Wi Fi Setup Wi Fi Setup Wizard Push Button Setup WPS PIN Code Setup WPS 40 Select Wi Fi Setup Wizard Note If you need to disable the wireless network to set up your product on an Ethernet network scroll down and select Disable Wi Fi instead Then follow the instructions on changing to a wired network connection in this manual Select the name of your wireless network or enter the name manually Note To enter the wireless network name manually select Other Networks then select the Network SSID field Use the displayed keypad to enter your network name Select the Password field and enter your wireless password using the displayed keypad Press ES when you re finished entering your password then select Proceed Confirm the displayed network settings and select OK to save them Note If you need to change a setting press the X back button If you want to print a network setup report press one of the buttons Otherwise select Done Press the ff home button to return to the Home screen If the network connection is successful the Wi Fi icon in the upper right corner of the LCD screen is lit as shown Fax Presets Parent topic Wi Fi Infrastructure Mode Setup 41 Related tasks Entering Characters on the LCD Screen Wi Fi Direct Mode Setup You can set up your produc
161. ngs User Default Settings Send Settings Receive Settings Output settings Basic Settings 5 Select the group of settings you want to change Parent topic Setting Up Fax Features Using the Product Control Panel Related references Basic Settings Fax Send Settings Fax Receive Settings Fax Security Settings Fax Basic Settings Fax Set the basic options you want to use for incoming and outgoing faxes Setting Options Description i O Fax Speed Fast 33 600bps Sets the speed at which you transmit and receive Medium 14 400bps 1225 Slow 9 600bps 180 Setting Options Description O ECM Turns on Error Correction Mode ECM to automatically correct errors in sent or received fax data Turns off Error Correction Mode ECM color faxes cannot be sent or received Dial Tone Detection Automatically dials the number you enter for faxing when the product detects a dial tone Turns off automatic dial tone detection which may be necessary if the product is connected to a PBX Private Branch Exchange or a TA Terminal Adapter The product may drop the first digit of a fax number and send the fax to the wrong number Line Type PSTN Selects a standard phone line Public Switched Telephone Network Selects Private Branch Exchange the type of phone line used in office environments where an access code such as 9 must be used to call an outside line Header Lets you set up the header information for outgoing
162. ngs Fax Output Auto Reduction Auto Rotation Collation Stack Print Suspend 6 Select Fax Output You see this screen fy Fax Output fax data is not selected Fax data will be printed without saving Destination to save receved Settings 7 Select Settings You see this screen 176 fa Fax Output Other Settings Save to Inbox 8 Select any of the settings for saving forwarding and printing faxes Note If you want to save faxes to your computer you must use the Epson FAX Utility to enable this feature 9 If you selected Save to Memory Device or Forward select Other Settings 10 Do the following depending on the options you want to use Select Where to Forward and select up to 5 destinations from the displayed Contacts list e Select Forward Failure Options and select Print or Save to Inbox if forwarding fails e Select Create Folder to Save and follow the instructions on the screen to create a folder for saving faxes on a memory device 11 Select additional settings as necessary Note If you select Save to Inbox faxes are saved in the product s memory Delete faxes after viewing or printing to prevent the memory from filling up Even if you select other options for saving faxes they may be saved temporarily in the product s memory Parent topic Setting Up Fax Features Using the Product Control Panel Related references Output Settings Fax 177 Output Settings
163. ngs WiNdOWS sici c icc ei scdretivisleaeanecadinieaanraeenlieee eu aenniad ainda raee eens 104 Printing Your Document or Photo WindOws s 4 22sec al cel edoe ease ee ee hentai 105 Selecting Default Print Settings WiINGOWS eccceeeeeseeeeeeeeeeeeeesaaeeeeesaeeeeeeeaaaeeeneneeeeeeeaaeeees 106 Changing the Language of the Printer Software Screens cccececeeeeseeeeeeeeeeeeeeeeeeeeeeneeeeeees 107 Changing Automatic Update Option s cnccccesscivssesezesesens ceceteceenteontyseceezecetus deneneensttecablyseceiescntieeetes 108 Printing With OS X aren oa ta od aae aee eee nvdina tens ae aE la tends Pusteaaa ali toate a Eea RETEA E ale 109 Selecting Basic Print Settings OS X x geet ies fe veooeedetehcedhs wed ee elect Seeeecel al lees Siveean lee detente enh 110 Paper Source ODT ONSe OS X araa e eaa aA a a a ant ace 113 Print Quality Options OSX 6a fas se 25 cotta ea ugte Se eae star eedes ee neeasae stad caer ae 114 Print Options OS X nei tn madi tgs bene otha lay ence a aa a a aa 114 Selecting Page Setup Settings OS X eeecccceesseceeeeenceeeenseeeeeeeeeaeeeesaeeeesaaeeeeeeaeaaeeessaeeeeeeneaaeeess 115 Selecting Print Layout Options OS Xo cccssstceccuevaevecbasevacwestiseevesde tieceeenesetevest npesbeemeaneyeoceeeedenuiteest 115 Selecting Double sided Printing Settings OS X sssssseesesenessneesrrrsserrnserrnntetnnnnrtnnntsrnnnssrernsene 116 Double sided Printing Options and Adjustments OS X sssssssse
164. nsssrnsssrrneerrnrrernnnrsrrnrssrrrnsene 118 Managing Color OS X ciscsncgict pelea e a Ea aaa eee ceed a a a aiat 119 Color Matching and Color Options OS X s ssssssssesssneesserrssrrrrstrrnrtrtnntrnnnntsrtnnssrrrnserennsernn net 120 Selecting Printing Preferences OS Xsaccccscscosetascaubecs eantia canst eteeeedenazeeaneensuecaneedebann cis Ceudesde dy adaerenes 121 Printing Preferences OS Ks cas ha cecctetc eta pha uae dad oeaeace evade tea vacesatenseoun secseantuncersharcetaautumuedens 122 Printing Your Document or Photo OS XK vesicle scodetiseie oa hit neces h Saw basard at aeiomenodeets 123 Checking Print Status OS X case ta a tian Be ag dat eA Saneus ec te aa haeedecee ed lade 124 Cancelling Printing Using a Product Butlonicicci ed fe cece cols esate aces oreleredanm sete latcesiede fa ctdeeiesels 125 SOG AMA NENG sass cscs eae en aa ata at Sas a a et cs a se an ed seal eet 126 Selat ale AO CAN au nee Se Race SO E Pelccceak oat nce te Sees ue Peele nc E EE ae te tteautas ders 126 Starting a Scan Using ihe Product Control Panel i siseccnstiactan ness reetbootantpeergengeenst ena 126 Scan to Memory Device Options cx acs ces dace eadecaea dase eats etek agadgade Aevnaced taeaeeeattadeneaema doce an 128 Changing Default Scan Button Settings eeecceeeesseeeeeeeceeeeeeseeeeeeeneceeeenaaeeeseseeaeeneeeaeeneees 129 Starting a Scan Using the Epson Scan ICOM sesiics se sceeiieontietestekeriiiedeeusdntaeeninde eisiaseeleedeeaaaniore
165. nter your wireless network name manually If your router or access point has security enabled determine the kind of security it is using and any required password or passphrase for connection Then make sure to enter the exact WEP key or WPA passphrase correctly 279 e Check if your computer is restricting the available wireless channels If so verify that your wireless access point is using one of the usable channels and change to a usable channel if necessary e If you are using a Wi Fi Direct connection that suddenly disconnects the Wi Fi direct password on your device may have been changed If necessary delete the existing DIRECT xxxxxxxx connection settings from your device and enter a new password See your device documentation for instructions e If you connected your product to a Windows computer using Wi Fi Direct and it automatically selected Access Point Mode you may have trouble accessing a low priority Internet connection Check the network connection or adapter settings in the Windows Control Panel and set the Internet metric setting to 100 for your version of the Internet Protocol Parent topic Solving Network Problems Related concepts Wi Fi Direct Mode Setup Related tasks Selecting Wireless Network Settings From the Control Panel Printing a Network Status Sheet Related topics Wi Fi or Wired Networking Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your product on a network try
166. ntry select it and change the information To delete an entry select it and press the Delete key on your keyboard 6 Doone of the following Tocreate a speed dial entry select Speed Dial enter a name and fax number and click OK e To create a group dial entry select Group Dial enter a name select your desired fax numbers and click OK 7 Repeat the previous steps as necessary to add all your speed dial or group dial entries 8 Toimport entries from your MacAddress book click the Ei icon 9 When you are finished click the icon to save the entries to your product s memory Parent topic Setting Up Contacts and Contact Groups Related topics Setting Up Contacts Using the Product Control Panel Sending Faxes See these sections to send faxes using your product Sending Faxes from the Product Control Panel Sending Faxes Using the Fax Utility Windows Sending Faxes Using the Fax Utility OS X Parent topic Faxing Sending Faxes from the Product Control Panel See these sections to send faxes using the product s control panel Faxing from the Control Panel Fax Send Settings Dialing Fax Numbers from a Connected Telephone Sending a Fax at a Specified Time Sending a Fax on Demand Sending a Stored Fax 201 Parent topic Sending Faxes Faxing from the Control Panel You can send a fax from your product control panel by entering the fax number or selecting the number from either the contact list or fax history If direct di
167. nts for your operating system e Make sure your computer is not running in a power saving mode such as sleep or standby If so wake your system and restart your scanning software e If you upgraded your operating system but did not reinstall your scanning software try reinstalling it Note With OS X 10 6 10 7 10 8 or 10 9 in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface 310 for TWAIN compliant OCR scanning software such as ABBYY FineReader To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads Parent topic Solving Scanning Problems Related concepts When to Uninstall Your Product Software Related references Windows System Requirements OS X System Requirements Related tasks Scanning with OS X Using Image Capture Cannot Start Epson Scan If you cannot start Epson Scan try these solutions e Make sure your product is turned on and any interface cables are securely connected at both ends e Make sure Epson Scan is selected in your scanning program e Make sure your computer is not running in a power saving mode such as sleep or standby If so wake your system and restart Epson Scan e Check the connection setting and test the connection using Epson Scan Settings Windows 8 x Navigate to the
168. number of minutes 33 e Press the number of minutes on the LCD screen select the number of minutes from the on screen keypad then press H 7 Select OK Parent topic Using Eco Mode and Other Power Saving Settings Changing the Power Off Timer Settings You can have the product turn off automatically if it is not used for a specified period of time Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the f home button if necessary 2 Select is Setup You see a screen like this Ink Leves _Maintenance in Paper Setup emesan ooo Print Status Sheet ews _ Network Status ir Scroll down and select System Administration Enter the administrator password if necessary Select Common Settings Select Power Off Timer Dne w Select a time period between 30minutes and 12h 12 hours Parent topic Using Eco Mode and Other Power Saving Settings 34 Epson Connect Solutions for Smartphones Tablets and More You can print documents photos emails and web pages from your home office or even across the globe You can use your smartphone tablet or computer Epson offers these solutions to print and scan from anywhere Epson Email Print Epson iPrint Mobile App Epson Remote Print and Epson Scan to Cloud Using Epson Email Print Using the Epson iPrint Mobile App Using Epson Remote Print Using Epson
169. o not leave cables connected to unused interfaces Changes or modifications not expressly approved by the manufacturer could void the user s authority to operate the equipment For Canadian Users 1 This product meets the applicable Industry Canada technical specifications 2 The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five CAN ICES 3 B NMB 3 B Le pr sent mat riel est conforme aux sp cifications techniques applicables d Industrie Canada L indice d quivalence de la sonnerie IES sert a indiquer le nombre maximal de terminaux qui peuvent tre raccord s a une interface t l phonique La terminaison d une interface peut consister en une combinaison quelconque de dispositifs a la seule condition que la somme d indices d quivalence de la sonnerie de tous les dispositifs n exc de pas 5 CAN ICES 3 B NMB 3 B Parent topic Notices Software Notice 1 This printer product includes open source software programs listed in Section 6 according to the license terms of each open source software program 2 We provide the source code of the GPL Programs LGPL Programs Apache License Program and ncftp license Program each is defined in Section 6 until five 5 years after the discon
170. oduct is turned on and any necessary cables are securely connected at both ends If you still have problems installing software disconnect the cable and carefully follow the instructions on the Start Here sheet Also make sure your system meets the requirements for your operating system e Close any other programs including screen savers and virus protection software and install your product software again In Windows make sure your product is selected as the default printer and the correct port is shown in the printer properties e If you see any error message or your software does not install correctly in Windows you may not have software installation privileges Contact your System Administrator Parent topic Solving Setup Problems Related concepts When to Uninstall Your Product Software Related references Windows System Requirements OS X System Requirements Solving Network Problems Check these solutions if you have problems setting up or using your product on a network 278 Note Breakdown or repair of this product may cause loss of fax and network data and settings Epson is not responsible for backing up or recovering data and settings during or after the warranty period We recommend that you make your own backup or print out your fax and network data and settings Product Cannot Connect to a Wireless Router or Access Point Network Software Cannot Find Product on a Network Product Does Not Appear in OS X Printer Wind
171. of the following e If your printouts look blurry or vertical lines are misaligned select Vertical Alignment e If you see horizontal bands at regular intervals select Horizontal Alignment Press the Color button to print an alignment sheet Note Do not cancel printing while you are printing head alignment patterns After the alignment sheet is printed you see a series of screens asking you to select the best square in each pattern set Check the printed patterns and choose the number representing the best square for each set then select Proceed After you have selected the number for all the sets select Done Parent topic Print Head Alignment Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows or Mac computer 1 2 Load a few sheets of plain paper in the cassette or in cassette 1 if your product has two cassettes Do one of the following Windows Access the Windows desktop and right click the product icon in the Windows taskbar e OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Printers amp Scanners Print amp Fax or Print amp Scan select your product and select Options amp Supplies Select Utility and select Open Printer Utility OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print amp Fax select your product and select Open Print Queue Select Utility Select Prin
172. of the next settings e Adjust the Tone Correction setting e Adjust the Auto Exposure setting Parent topic Solving Scanned Image Quality Problems Related topics Selecting Epson Scan Settings Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan try these solutions e Create a scan area by drawing a marquee on your preview image and adjusting it as necessary e Switch to Normal preview mode if available and preview your image again Parent topic Solving Scanned Image Quality Problems Related concepts Image Preview Guidelines Related tasks Selecting a Scan Area Office Mode Selecting a Scan Area Professional Mode Scanned Image Edges are Cropped If the edges of a scanned image are cropped make sure your original is placed correctly for scanning If necessary move your original away from the edges of the scanner glass slightly 315 Parent topic Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Solving Faxing Problems Check these solutions if you have problems faxing with your product Cannot Send or Receive Faxes Cannot Receive Faxes with a Telephone Connected to Your Product Parent topic Solving Problems Cannot Send or Receive Faxes If you cannot send or receive faxes try these solutions Make sure the recipient s fax machine is turned on and working Make sure paper is loaded correctly in
173. oftware Acknowledgment A Note Concerning Responsible Use of Copyrighted Materials Default Delay Times for Power Management for Epson Products Copyright Attribution 345 Parent topic Notices lib TIFF Software Acknowledgment Copyright 1988 1997 Sam Leffler Copyright 1991 1997 Silicon Graphics Inc Permission to use copy modify distribute and sell this software and its documentation for any purpose is hereby granted without fee provided that 1 the above copyright notices and this permission notice appear in all copies of the software and related documentation and ii the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific prior written permission of Sam Leffler and Silicon Graphics THE SOFTWARE IS PROVIDED AS IS AND WITHOUT WARRANTY OF ANY KIND EXPRESS IMPLIED OR OTHERWISE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE INNO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE Parent topic Copyright Notice A Note Concerning Responsible Use of Copyrighted Materials Epson encou
174. omes on Ink Cartridge and Maintenance Box Part Numbers Parent topic Replacing Ink Cartridges and Maintenance Boxes Ink Cartridge and Maintenance Box Part Numbers Use these part numbers when you order or purchase a new maintenance box or ink cartridges Maintenance box part number T6711 Note For best printing results use up a cartridge within 6 months of opening the package Part number Standard capacity High capacity Parent topic Purchase Epson Ink Cartridges and Maintenance Box 241 Removing and Installing Ink Cartridges Make sure you have your replacement cartridges handy before you begin You must install new cartridges immediately after removing the old ones Caution Leave your old cartridges in the printer until you are ready to replace them to prevent the print head nozzles from drying out Do not open ink cartridge packages until you are ready to install the ink Cartridges are vacuum packed to maintain reliability 1 Turn on your product e Ifan ink cartridge is expended you see a message on the LCD screen Note which cartridges need to be replaced then select Proceed and follow the instructions on the screen e If you are replacing a cartridge before you see a message on the LCD screen press the ff home button and select Setup gt Maintenance gt Ink Cartridge Replacement 2 Lift up the scanner unit Caution Do not touch the flat white cable inside the printer Do not lift the scanner unit while t
175. ons Manual Settings Fix Photo Off No Color Adjustment gt Advanced Settings Cancel Print Note The available settings on the Color Options menu depend on the option you selected on the Color Matching menu 4 Select one of the available options Color Matching and Color Options OS X Parent topic Printing with OS X Color Matching and Color Options OS X You can select from these settings on the Color Matching and Color Options menus Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management ColorSync Prints using standard color profiles for your product and paper to help match image colors You can customize the conversion method and filter settings on the ColorSync pop up menu in the print window 120 Color Options Settings Manual Settings Lets you select manual color adjustments Click the arrow next to Advanced Settings and select settings for Brightness Contrast Saturation and individual color tones You can also select a color Mode setting for printing photos and graphics and the Fix Red Eye setting to reduce or remove red eye in photos Depending on the selected color mode you can also adjust the midtone density using the Gamma setting Fix Photo Improves the color contrast and sharpness of flawed photos Click the arrow next to Advanced Settings and select the Fix Red Eye setting to reduce or remove red eye
176. ontent Problems Related tasks Selecting Basic Print Settings Windows Selecting Basic Print Settings OS X Related topics Loading Paper Solving Print Quality Problems Check these sections if your printouts have problems with print quality but your image looks fine on your computer screen White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Parent topic Solving Problems White or Dark Lines in Printout If you notice white or dark lines in your prints also called banding try these solutions before you reprint e Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary 305 e Make sure the paper type setting matches the type of paper you loaded e Make sure you loaded the printable side of the paper correctly for your product Turn off any high speed settings in your product software e Align the print head e You may need to replace the ink cartridges Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Alignment Print Head Cleaning Related references Paper Type Settings Related tasks Selecting Additional Layout and Print Options Windows Selecting Printing Preferences OS X Related topics Loading Paper Replacing Ink Cartridges and Maintenance Boxes Blurry or Smeared Printout If your printouts are blurry or smeared try
177. op automatic printing of faxes or reports During the time period received faxes are saved in the product s memory Make sure there is Time to Stop enough free memory before using this function Restart Time Forwarding Report Print on Error Selects whether to print a report after an incoming fax is forwarded Print on Error is selected by default Do Not Print Attach Image to Report Off Does not include an image on transmission reports On Small Image Prints transmission reports with an image of the first On Large Image page unless you select Direct Send Fax Log Auto Print Off Does not print the fax log On Every 30 Prints the fax log after 30 faxes are sent or received On Time Prints the fax log at a time you select using the numeric keypad displayed on the LCD screen Report Format Simple Selects the format for fax reports Parent topic Setting Up Fax Features Using the Product Control Panel Selecting Advanced Fax Settings You can use the product s control panel to select settings for sending receiving and printing faxes Note These settings can be locked by an administrator If you cannot access or change these setting contact your administrator for assistance 1 Press the ff home button if necessary Select Mil Setup Scroll down and select System Administration Enter the administrator password if necessary FON Scroll down and select Fax Settings 179 You see this screen F Fax Setti
178. or scanning Parent topic Scanning in Office Mode Selecting a Scan Area Office Mode You can select a specific area in your preview image to include in your scanned image You can select the entire image area or a portion of it You can even select multiple scan areas to create multiple scanned images of different areas You can also use the scan area to select specific Image Adjustments settings for a scanned image Just be sure to click inside the scan area before selecting the settings 137 1 Inthe Preview window click the a Auto Locate icon to create a marquee dotted line on the preview image Welcome to EPSON 7 A 3 24 in 10 76 in 2471 x 3228 pixels 22 82 MB 2 Do the following as necessary to work with the selected scan area e Ifthe marquee is correct continue with the next step To move the marquee click inside the scan area and drag the marquee where you want it 138 To resize the scan area place your cursor over the edge or corner of the marquee then click and drag the edges where you want them Hold down the Shift key as you resize the marquee to retain the same width height proportions To create additional marquees up to 50 if available click the Copy Marquee icon to copy the existing marquee and paste it on the preview image Note If you draw multiple marquees make sure you select the All button in the Preview window before you scan Otherwise only the area inside the
179. ory usage Fax memory is full Delete received faxes you have already read or printed If the product is set up to save received faxes on a computer or external storage device turn on the computer or connect the storage device to the product Indicates that a Wi Fi or an Ethernet connection is being processed Indicates that there is no Ethernet connection Indicates that an Ethernet connection has been established Indicates that there is no Wi Fi connection Indicates that a Wi Fi network error has occurred or the product is searching for a connection Indicates that a Wi Fi connection has been established The number of bars indicates the connection s signal strength Indicates that an Ad hoc connection has been established Indicates that a Wi Fi Direct mode connection has been established TA TN TA Go A Q Adhoc A Q g D A et 17 icon Description S F Indicates that a Simple AP mode connection has been established Parent topic Control Panel Buttons and Lights Status Button Press the Status button on the control panel to view the current printer and job status Function Description S O Printer Information Displays the status of consumables and any errors that have occurred with the product Select the error from the list to display the error message Job Monitor Displays the current print job and any jobs waiting to be processed Job History Displays job history If a job fails an
180. ot flashing P i 2 If your product is connected to your computer using a USB cable do one of the following e Windows Open the My Computer Computer Windows Explorer or File Explorer utility Then right click the name of your memory card listed as a removable disk and select Eject e OS X Drag the removable disk icon for your memory card from the desktop or computer window into the trash 3 Pull the memory card straight out of its slot Parent topic Inserting a Memory Card 223 Connecting and Using a USB Flash Drive or External Device You can view and print files from a USB thumb drive or other external storage device such as an external hard drive Before you connect your thumb drive or device make sure the product is turned on but not printing Note Epson cannot guarantee the compatibility of your device Make sure the files on the device are compatible with the product 1 Remove any memory cards from the product 2 Insert your USB thumb drive or the USB cable that came with your device into the USB port on the front of your product 3 When you see a message that the device is recognized select OK When you finish printing make sure the access light on the drive is not flashing then remove or disconnect it from the product Caution Do not remove the USB drive or turn off the product when the access light is flashing or you may lose photos on the drive Parent topic Using Memory Ca
181. ou see these settings Print Settings Paper Source Cassette Media Type Plain Paper Bright White Paper Print Quality Normal Grayscale Mirror image Cancel Prin 9 Select the Paper Source you wish to print from 112 10 Select the type of paper you loaded as the Media Type setting Note The setting may not exactly match the name of your paper Check the paper type settings list for details 11 Select the Print Quality setting you want to use 12 Select any of the available print options Paper Source Options OS X Print Quality Options OS X Print Options OS X Parent topic Printing with OS X Related references Paper Type Settings Related tasks Selecting Page Setup Settings OS X Printing Your Document or Photo OS X Paper Source Options OS X You can select any of the available options in the Paper Source menu to print on the paper loaded in that source WF 3620 Cassette Selects the paper in the cassette as the paper source Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source WF 3640 Auto Select Automatically selects the paper source based on the selected paper size Cassette 1 Selects the paper in cassette 1 as the paper source Cassette 2 Selects the paper in cassette 2 as the paper source 113 Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source Parent topic Selecting Basic Print Settings OS X Print Q
182. oup Index Word Not Entered To 004 John Smith Delete Note If you want to delete the group select Delete To edit the group select Edit Select Proceed You see a list of the contacts in your group To add or delete a contact select the number next to it Select Save Parent topic Setting Up Contacts Using the Product Control Panel Setting Up Speed Group Dial Lists Using the Fax Utility Windows You can set up your speed dial and group dial lists using the FAX Utility for Windows The utility also lets you import fax numbers from the Windows Address Book and back up fax numbers stored in your product s memory Note You can create up to 60 speed dial and group dial entries combined 1 Do one of the following Windows 8 x Navigate to the Apps screen Windows other versions Click or Start gt Programs or All Programs gt EPSON Software 2 Select FAX Utility 196 You see this window Select Fax Settings for Printer Select your product if prompted You see this window 197 4 Select Speed Dial Group Dial List You see this window 198 5 Select an empty entry and click the icon Note To edit an entry select it and click the icon To delete an entry select it and click the icon 6 Do one of the following To create a speed dial entry select Speed Dial enter a name and fax number and click OK To create a group dial entry select Group enter
183. ow Cannot Print Over a Network Cannot Scan Over a Network Parent topic Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access point try these solutions If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon on your product s LCD is not lit make sure you select one of the WPS options from the product control panel within 2 minutes of pressing the WPS button on your router Make sure to place your product within contact range of your router or access point Note Avoid placing your product near a microwave oven 2 4 GHz cordless phone or large metal object such as a filing cabinet Verify that your router or access point is operating correctly by connecting to it from your computer or another device You may need to disable the firewall and any anti virus software on your wireless router or access point Check to see if access restrictions such as MAC address filtering are set on the router or access point If access restrictions are set add your product s MAC address to your router s address list To obtain your product s MAC address print a network status sheet Then follow the instructions in your router or access point documentation to add the address to the list If your router or access point does not broadcast its network name SSID follow the instructions that came with your product to e
184. pages on one sheet of paper or print one image on multiple sheets of paper select one of the settings in the Multi Page menu and select the printing options you want To print multiple copies and arrange their print order select the Copies options To preview your job before printing select Print Preview To save your print job as a project that can be modified and combined with other print jobs select Job Arranger Lite To reduce noise during printing when you select Plain Paper Bright White Paper select On in the Quiet Mode menu Paper Source Options Windows Print Quality Options Windows Multi Page Printing Options Windows Parent topic Printing with Windows 91 Related references Paper Type Settings Borderless Paper Type Compatibility Related tasks Printing Your Document or Photo Windows Selecting Double sided Printing Settings Windows Paper Source Options Windows You can select any of the available options in the Paper Source menu to print on the paper loaded in that source WF 3620 Cassette Selects the paper in the cassette as the paper source Rear Paper Feed Slot Selects the paper in the rear feed slot as the paper source WF 3640 Auto Select Automatically selects the paper source based on the selected paper size Paper Cassette 1 Selects the paper in cassette 1 as the paper source Paper Cassette 2 Selects the paper in cassette 2 as the paper source Rear Paper Feed Slot Selects t
185. photos lof sd Lets you scan 2 sided originals placed in the ADF If you select On you can also select the fon Binding Direction 128 Scan to Memory Device Available options Description setting Document Type Specifies the type of original you are scanning Text amp Image Adjusts the lightness or darkness of scanned images Document Orientation Portrait Specifies the orientation of PDF documents Compression Highs Select High for smaller file size or Low for best PDF Settings Document Open Lets you set a password for opening the Password document Permissions Lets you set a password for printing or editing Password the document Note When you turn on password settings you can use the LCD screen keyboard to set the password Parent topic Starting a Scan Using the Product Control Panel Changing Default Scan Button Settings You can view or change the default scan settings your product uses when you scan to your computer using the product buttons You do this using the Event Manager program 1 Doone of the following to open Event Manager Windows 8 x Navigate to the Apps screen and select Event Manager Windows other versions Click or Start gt All Programs or Programs gt EPSON Software gt Event Manager e OS X Open the Applications folder click Epson Software and click Event Manager 2 Open the Scanner Windows or Select Scanner OS X drop down list and select your product if necessary 129
186. r O Communication Error Printer Selection Error O InkLow Simple status notification Select Shortcut Icon w T Shortaut Icon s Double clicking the Shortcut Icon opens the Printer Status Window C Allow monitoring of shared printers V See Low Ink Reminder alerts v Display Epson Offers C Share my usage information with Epson 4 Deselect the See Low Ink Reminder alerts checkbox at the bottom of the screen 5 Todisable promotional offers deselect the Display Epson Offers checkbox Parent topic Check Cartridge and Maintenance Box Status Related tasks Removing and Installing Ink Cartridges 238 Replacing the Maintenance Box Checking Cartridge and Maintenance Box Status with OS X You can check the status of your ink cartridges and maintenance box using a utility on your Mac 1 Doone of the following e OS X 10 6 10 7 10 8 10 9 In the Apple menu or the Dock select System Preferences Select Printers amp Scanners Print amp Fax or Print amp Scan select your product and select Options amp Supplies Select Utility and select Open Printer Utility e OS X 10 5 In the Apple menu or the Dock select System Preferences Select Print amp Fax select your product and select Open Print Queue Select Utility 2 Select EPSON Status Monitor You see this window 239 860 Epson Printer Utility 4 amp Buy Epson Ink EPSON EPSON Status Monitor ink Levels Maintena
187. r Jam Problems in the Duplexer Rear Cover Document Jams in the Automatic Document Feeder Paper Ejection Problems Parent topic Solving Problems Paper Feeding Problems If you have problems feeding paper try these solutions e If paper does not feed for printing remove it from the rear feed slot or cassette Reload it then adjust the edge guides Make sure the paper stack is not above the tab on the edge guides inside the cassette Make sure to load only one sheet at a time in the rear feed slot e If multiple pages feed at once remove the paper fan the edges to separate the sheets and reload it 284 Do not load more than the recommended number of sheets e Make sure your paper meets the specifications for your product e If paper jams when you print on both sides of the paper try loading fewer sheets e For best results follow these guidelines e Use new smooth high quality paper that is not curled creased old too thin or too thick e Load paper in the cassette printable side down e Do not load binder paper with holes in the cassette Follow any special loading instructions that came with the paper Parent topic Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer Rear Cover Paper Loading Capacity Related topics Loading Paper Paper Jam Problems Inside the Product If paper has jammed inside the product follow
188. r Multi Tiff format select to display a prompt for scanning additional pages after the first page is scanned Parent topic Selecting Scan File Settings Scanning with OS X Using Image Capture With OS X 10 6 10 7 10 8 10 9 you can scan with your product using an image editing application such as Image Capture Note With OS X 10 6 10 7 10 8 or 10 9 in addition to scanning with Image Capture you can download and install Epson Scan scanning software Epson Scan provides additional image adjustment and photo correction features for enhancing scanned images and provides an interface for TWAIN compliant OCR scanning software such as ABBYY FineReader To download Epson Scan visit Epson s driver download site U S downloads or Canadian downloads Open an image editing application such as Image Capture 2 Select your Epson product from the DEVICES or SHARED list if necessary You may need to hover over the DEVICES or SHARED list click Show and select your product 3 If you see the Show Details button click it If you are scanning an item on the scanner glass your product begins a preview scan 156 4 Select the Scan Mode setting indicating where you placed your original if available Select any other scan settings as necessary Scan Mode Document Feeder Kind EJ Color Resolution 300 y dpi Size us Letter Orientation ae W el _ Duplex Pictures Scan
189. rages each user to be responsible and respectful of the copyright laws when using any Epson product While some countries laws permit limited copying or reuse of copyrighted material in certain circumstances those circumstances may not be as broad as some people assume Contact your legal advisor for any questions regarding copyright law Parent topic Copyright Notice Default Delay Times for Power Management for Epson Products This product will enter sleep mode after a period of nonuse This is to ensure that the product meets Energy Star standards of energy efficiency More energy savings can be achieved by setting the time to sleep to a shorter interval Parent topic Copyright Notice Copyright Attribution 2014 Epson America Inc 346 3 14 CPD 39368 Parent topic Copyright Notice 347
190. rd Parent topic Solving Memory Card Problems Related references Memory Card Types Related tasks Inserting a Memory Card Cannot View or Print Photos from a Memory Card or Device If you cannot view or print photos from a memory card or USB device inserted in your product try these solutions e Make sure your memory card or device is compatible with the product Make sure the files on your memory card or device are in the correct format e If you have too many photos on your memory card or device you may not see all the photos you expect or may be prompted to select a group of photos by date Reduce the number of photos on your card or select one group of photos at a time Check the specifications for the maximum number of photos Parent topic Solving Memory Card Problems Related references Memory Card Types Memory Card and USB Device File Specifications Related tasks Inserting a Memory Card 318 Cannot Transfer Photos To or From a Memory Card or Device If you have problems transferring photos to or from a memory card or USB device inserted in your product try these solutions e Make sure your memory card or device is compatible with the product Make sure your product is securely connected to your computer e If you are transferring photos to a memory card check the memory card s write protect tab to make sure it is set to allow writing to the card Make sure that the file sharing setting for your produc
191. rds and USB Devices With Your Product Related references Memory Card and USB Device File Specifications Related tasks Removing a Memory Card Viewing and Printing From the LCD Screen See these sections to view and print photos or other files displayed on your product s LCD screen Viewing and Printing Individual JPEG Photos 224 Printing All JPEG Photos Viewing and Printing TIFF Files Photo Adjustment Options Device Mode Print Setting Options Device Mode Parent topic Using Memory Cards and USB Devices With Your Product Viewing and Printing Individual JPEG Photos You can select individual photos for printing as you view them on the LCD screen 1 Press the ff home button if necessary 2 Select Memory Device 3 Select JPEG You see a screen like this A Select Images va sss SO Settings Note If you have more than 999 JPEG images on your device the images are divided into groups and you must first select the group you want to display 4 Scroll through your photos if necessary and select a photo you want to print You see a larger image of the photo 225 Adjustments Settin gs 5 To select the photo for printing use the icons on the screen or the numeric keypad on the product s control panel to enter the number of prints you want 6 Do the following as necessary e To adjust the image select Adjustments and select your settings e To change the print options select Settings and select th
192. roduct Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation of the device To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Parent topic Technical Specifications 335 Notices Check these sections for important notices about your product Note Epson offers a recycling program for end of life products Please go to epson com recycle for information on how to return your products for proper disposal General Product Safety Instructions FCC Compliance Statement Software Notice Trademarks Copyright Notice General Product Safety Instructions Be sure to follow all warnings and instructions marked on the product Use only the type of power source indicated on the product s label Use only the power cord that comes with the product Use of another cord may cause fires or shock Do not use the cord with any other equipment Place the product near a wall outlet where the plug can be easily unplugged Avoid plugging the product into an outlet on the same circuit as a photo copier or air control system that regularly switches on and off or on an outlet controlled by a wall swit
193. roduct for sufficient ventilation Do not block or cover openings in the case or insert objects through the slots Keep the product away from potential sources of electromagnetic interference such as loudspeakers or the base units of cordless telephones When connecting the product to a computer or other device with a cable ensure the correct orientation of the connectors Each connector has only one correct orientation Inserting a connector in the wrong orientation may damage both devices connected by the cable Do not touch the flat white cable inside the product Do not move the print head by hand this may damage the product Do not spill liquid on the product or use the product with wet hands Do not use aerosol products that contain flammable gases inside or around the product Doing so may cause fire Do not press too hard on the document table when placing originals Do not open the scanner section while the product is copying printing scanning or performing any other functions Be careful not to trap your fingers when closing the document cover or scanner Except as specifically explained in your documentation do not attempt to service the product yourself Unplug the product and refer servicing to qualified service personnel under the following conditions if the power cord or plug is damaged if liquid has entered the product if the product has been dropped or the case damaged if the product does not operate normally or e
194. s click Finish e lf there are gaps or the pattern is faint click Clean to clean the print head again If you don t see any improvement after cleaning the print head up to 4 times wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Cleaning Related tasks Cleaning the Print Head Using the Product Control Panel Checking the Nozzles Using the Product Control Panel Removing and Installing Ink Cartridges 261 Print Head Alignment If your printouts become grainy or blurry you notice misalignment of vertical lines or you see dark or light horizontal bands you may need to align the print head Note Banding may also occur if your print head nozzles need cleaning Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Parent topic Adjusting Print Quality Aligning the Print Head Using the Product Control Panel You can align the print head using the control panel on your product 1 Load a few sheets of plain paper in the cassette or in cassette 1 if your product has two cassettes Press the f home button if necessary Select is Setup Select Maintenance Select Print Head Alignment You see this screen aoe o P m TER P Print Head Alignment C Vertical Alignment Horizontal Alignment 262 9 Do one
195. s then try printing again For the fastest printing select the following settings in your product software Make sure the paper type setting matches the type of paper you loaded Turn on any high speed settings in your product software Select a lower print quality setting Make sure the ink drying time has not been increased for double sided printing Windows Click the Maintenance tab select Extended Settings and select the following settings e High Speed Copies Always spool RAW datatype e Page Rendering Mode Print as Bitmap Parent topic Solving Problems Printing from a Computer Related references Windows System Requirements OS X System Requirements 300 Paper Type Settings Related tasks Selecting Basic Print Settings Windows Selecting Extended Settings Windows Selecting Basic Print Settings OS X Solving Page Layout and Content Problems Check these sections if you have problems with the layout or content of your printed pages Inverted Image Too Many Copies Print Blank Pages Print Incorrect Margins on Printout Border Appears on Borderless Prints Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic Solving Problems Inverted Image If your printed image is inverted unexpectedly try these solutions e Turn off any mirror or inversion settings in your printing application e Turn off the Mirror Image Flip horizontally or Reverse page orientation settin
196. s 75 Selecting the Default Paper Source Settings snssesseneeenneeeeenteesrtresetrrrsrtrnntttnnnernnnnetnnnnssrnresene 75 Paper SOUT CS OPON S r Bde Sanco e e R E EEE E Aa a a A ad atan 76 Selecting Universal Print SettingS cecseccceeesseeeeeeeeeeeeeesaeeeeeaaeeeeesaeaeeeeaaaeeseseeeeeeeesaaeenseaes 77 Universal Print Settings Options 23 cce sta necent ianddeee eulete dine elas a eeunnbea ddan ieee 78 Placing Originals on the Product viccssccees sissies ccs eek sceat ia ees shee ee tee eee te eee nnna 80 Placing Originals on the Scanner Glass scfescg so ceetceseecetuss abe neetieiaeneieadetienetehs dae anteenier de ened 80 Placing Originals in the Automatic Document Feeder cccccceeeeccceeeeeeceeeeeeeeeeeeeaaeeeeeesaeeeteeeeeeeeee 81 OY UIA sos edo E E naw tvanzcesasentnauc tags tues a E E ants 85 Copying Documents or PHOIOS Ssss de scsis les Gict be cceesbetientas deaeetac becisnaneneds epadetan ignaumseeeattbaas Woe ence eeiee dures 85 Paper Size Settings COPYING ise scisivets ceases dedena chev onela mapede teen enedansateaes tee des cede carseanteaseadabeedtetaweeiannenees 86 OVI OOS sc cicacs E A E deel cae E E E A E AE utente dee ccet atu ag teem eee 87 Printing From a Computer cece cts cts bate acc ack cece et acta tek naeace wears cca ecet tected mnnn nnmnnn ett 89 Printing With WINdOWS eisern Sen cits hee hed reece aa tha ne A e AA EEE hg eal need ANARE AAEE eK nae 89 Selecting Basic Print Settings WiIN
197. s Slow Parent topic Solving Problems Nothing Prints If you have sent a print job and nothing prints try these solutions Make sure your product is turned on Make sure any interface cables are connected securely at both ends If you connected your product to a USB hub make sure it is a first tier hub If it still does not print connect your product directly to your computer instead of the hub Run a product check to see if a test page prints If the test page prints check to see if your product software is installed correctly In Windows make sure your product is selected as the default printer In Windows clear any stalled print jobs from the Windows Spooler e Windows 8 x Navigate to the Apps screen and select Control Panel gt Hardware and Sound gt Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes Windows 7 Click and select Devices and Printers Right click your product name select See what s printing and select your product name again if necessary Right click the stalled print job click Cancel and click Yes Windows Vista Click and select Control Panel Click Printer under Hardware and Sound right click your product name and select Open Right click the stalled print job click Cancel and click Yes Windows XP Click Start and select Printers and Faxes
198. s at the end of its service life Turn off the product service life Please contact Epson and contact Epson for support Support The phone line is connected to a Make sure the phone cable is connected correctly and the different jack phone line works Connect the phone line to the LINE jack The phone line is not connected No dial tone detected Try the Check Make sure the phone cable is connected correctly and the Fax Connection phone line works If you connected the product to a PBX Private Branch Exchange phone line or Terminal Adapter turn off the Dial Tone Detection setting 271 LCD screen message Condition solution Combination of IP address and There is a problem with the network connection to your product subnet mask is invalid See your documentation Communication error There is a problem with the network connection to your product Check the DNS settings for the server the computer or the access point Recovery mode An error has occurred during firmware updating Connect your product using a USB cable and try downloading the Firmware Update from Epson s support website If you still need help contact Epson for support Note The ink pads in the printer collect distribute and contain the ink that is not used on printed pages During the life of your product it may reach a condition where either satisfactory print quality cannot be maintained or the ink pads have reached the end of their usable life
199. s coesauetcagevectetuebes 299 Printing iS SIOW fcseencact be scttacka e a a a uae a aE aAa tad ca pea center aE eE teat TEE A SEa aaas 300 Solving Page Layout and Content Problems ceeccceceeceeeeeeeecceeeeesaaeeeeeeeeeeeeesaaeeseeseeeeeeaaaeeenaes 301 Inverted Mag oe cectstcassconetis Shea adetd ahaa A A TAE Seda aaa a NAIA NEE a ney 301 Too Many COPS FUN Flak oo Ue Rite acces al tae ease at ec anag ace eee eee eae 302 Blank Pages Printimine a a a A aunt uate Ragan ae E R aS 302 Incorrect Margins on Printout sesssssseessssssssrsssrrorrrnnnerrrrnnunnesssterenaesaesesrrrnnnrrrrnrnnunnnrnnnnnneeneeeea 302 Border Appears on Borderless Prints scssses cieven tear oecesevanavanetacdea hs eave deere patayeenscaccnee eine eetegaert 303 Incorrect Characters Prithevescicncicsicteavecctcctatpcebies Ye agate eaae aaa ae a a a iee a e Ee SEE TESE a 304 Incorrect Image Size or Position eianckca jee ccs ccccnsecractecwesanccugetaneatawensteentuctiets cauccsnendgcteseazicenctauiadegede 304 Slanted Printouts aes e a aaa ie rede a a a a a E edie a A 305 Solving Print Quality ProblemS soso Siete ete ae See eee eres ake eel os Wak leans 305 White or Dark Lines in Printout sssrinin ianiai aseena da hae hehe kana ala made teed 305 Blurry or Smeared Printout eira a EEE RRE AE a A Ea REE R Raia 306 Faint Printout or Printout Has Gap saccccecsivceessesnneceuseata vases chezacyesSeeuasasteersaind dewereceeuetenstenexene hentiseet 308 10 Grainy PRIMO een a
200. s screen Wi Fi Setup Wi Fi Setup Wizard Push Button Setup WPS PIN Code Setup WPS 4 Scroll down and select Wi Fi Direct Setup 5 Select Connection Setup 6 Select Change Password then select Yes Note If you have already connected devices or computers to your product via Wi Fi Direct they will be disconnected when you change the password 7 Enter a Wi Fi Direct password using the displayed keyboard Note Your password must be at least 8 and no more than 22 characters long 43 8 Press E when you re finished entering your password You see this screen eo Wi Fi Direct Setup Connecting via Wi Fi Direct mode Select the Wi Fi network SSID below to establish a connection to this printer Cancel 9 Scroll down to view the SSID Wi Fi network name and password 10 Use your computer or wireless device to select the Wi Fi network name SSID displayed on the LCD screen then enter the password shown 11 Press the ff home button to return to the Home screen You see either an AP D or Direct connection symbol on the LCD screen and should be able to print directly to your product from your computer or device Note If the AP D or Direct connection symbol is not displayed on the LCD screen Wi Fi Direct mode is not enabled Repeat these steps to try again Parent topic Wi Fi Direct Mode Setup Related tasks Entering Characters on the LCD Screen Wi Fi Protected Setup
201. s size No 10 4 1 x 9 5 inches 105 x 241 mm If your product has two paper cassettes you can load No 10 size envelopes in Cassette 1 only 61 ry 1 Close the paper stopper and output tray if necessa 2 Pull out the paper cass 3 Slide the edge guides outward 5 Slide the edge guides against the envelopes but not too tightly Note Make sure the envelopes are loaded against the edge guide and not sticking out from the end of the cassette Caution To prevent paper feeding problems make sure you do not load too many envelopes in the cassette 64 6 Gently insert the paper cassette Note The envelopes may slide forward slightly as you insert the cassette This is normal 7 When prompted by the product s LCD screen select Envelope 10 for the Paper Size and Envelope for the Paper Type and select OK 8 Extend the output tray and open the paper stopper 65 Always follow these paper loading guidelines e If you have trouble loading a stack of envelopes press each envelope flat before loading it or load one envelope ata time e If print quality declines when printing multiple envelopes try loading one envelope at a time Do not load envelopes that are curled folded or too thin Parent topic Loading Paper Related references Paper Loading Capacity Related tasks Loading Paper and Envelopes in the Rear Feed Slot Loading Paper for Documents in the Cassette Loading Paper
202. seeneaeeeseaaaeeeseaes 321 Where TGs Git LS i asec eat acetic eae tga ance eee N a aeaa eer Se 321 Technical Specifi A NS rrr aaraa arran aar e aa sanvcuaueceuecsnecsnanecswcsuadavauenscocsevessansctenttensusseacacceosedxaenees 323 Windows System Requirements cs c2cseceedecpecencueecevnezetan cueneeceentennss sees ereck Sic eveuzeaneec0t tedesezacaeeat Emnene 323 OS X System REQUIFEIMEMMS 2c sia cagenedeevexeeaclevasecd eadagedecadaecenvades cade ne daatdewnnslanee beteadeagleclateaumeentnsabenes 324 Printing Specifications 0g cnc id nc 5 seca Sex ar acce ce tus ySeeg veeee Secitennssecsenka aca oeamsemeedan tates cece torentaae te naneamnd 324 11 SCANNING Specifications asses sooievsd ceevec ches sees tow E E a e EE EER 325 Automatic Document Feeder ADF Specifications cceceeceeeeeeeeeeeeeeeeeeeeeeeeeeseaeeeteneeeeeesnaeeeenae 325 Fax Specifications iarere e ee aa AE aaae a AEE evant AAE A E a ie AEEA NE Eaa 326 Paper Spe dif ATOS a e e r r Ea Ara aa aae tes Arae EE eae a A eara r Arat FET AEREE 326 Printable Area Specifications ish 152 ssid a a E e E A 328 Ink Cartridge SPeGIiCallOnSs 0 ata A See eee i iy eee ae ce ree a aod a 329 Memory Card Specifications siceciciia i ott cont i tadeetenecetetescedeeadic ais lente pete eei sheen ceeak vol ecu eat ac 330 DIMENSION SPECHICATIONS sssr et dng d lied toe a E Ea Ea ARa aE e aai ERE 331 Electrical Specifications 22h ues dcctenceiaeceies ee aE EEEE EAEE EE EA EN OTRE E EE aiae eae RENNE E
203. sided Printing Options Windows Print Density Adjustments Windows Parent topic Printing with Windows Related tasks Selecting Basic Print Settings Windows 95 Double sided Printing Options Windows You can select any of the available options on the 2 Sided Printing Settings window to set up your double sided print job Binding Edge Options Select a setting that orients double sided print binding in the desired direction Binding Margin Options Select options that define a wider margin to allow for binding Start Page Selects whether printing starts on the front or back page Create Folded Booklet Options Select the Booklet checkbox and a binding option to print double sided pages as a booklet Parent topic Selecting Double sided Printing Settings Windows Print Density Adjustments Windows You can select any of the available options on the Print Density Adjustment window to adjust the print quality of your double sided print job Print Density Sets the level of ink coverage for double sided printing Increase Ink Drying Time Sets the amount of time required for drying ink after printing on one side of the paper before printing the other side in double sided printing to prevent ink smearing Parent topic Selecting Double sided Printing Settings Windows Selecting Additional Layout and Print Options Windows You can select a variety of additional layout and printing options for your document or photo on the
204. sion of Windows 270 e OS X You can manually update the software by opening the Applications gt Epson Software folder and selecting EPSON Software Updater Parent topic Solving Problems Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen You can also check for errors by pressing the Status button to display the Status Menu Note If the screen is dark press the screen to wake the product from sleep mode LCD screen message Condition solution Paper jam If paper is jammed in the product follow the instructions in this guide to remove the jammed paper from the indicated area Printer error Turn the power off and A serious error has occurred Turn the product off and then back on again If the error is not fixed on again If the error continues check for a paper jam If there is contact Epson Support no paper jam contact Epson for support Maintenance box is at the end of its You must replace the maintenance box to continue printing service life You need to replace it A printer s ink pad is nearing the end The ink pads are near the end of their service life and the of its service life Please contact message will be displayed until the ink pad is replaced Contact Epson Support Epson to replace ink pads before the end of their service life To resume printing press one of the buttons A printer s ink pad is at the end of its The ink pad i
205. ssage on the LCD screen ink replacement is complete Note Do not turn off the product while priming or you will waste ink Caution If you remove an ink cartridge for later use protect the ink supply area from dirt and dust and store it in the same environment as the printer The valve in the ink supply port is designed to contain any excess ink but do not touch the ink supply port or surrounding area Always store ink cartridges with the label facing up do not store cartridges upside down Parent topic Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box Printing With Black Ink and Expended Color Cartridges When a color ink cartridge is expended you can temporarily continue printing from your computer using black ink Replace the expended color cartridge as soon as possible for future printing Note You cannot print with expended color ink cartridges using your product s control panel Printing With Expended Color Cartridges Windows Printing With Expended Color Cartridges OS X Parent topic Replacing Ink Cartridges and Maintenance Boxes Printing With Expended Color Cartridges Windows If you see a message during printing telling you that you can temporarily print in black ink with an expended color cartridge you can cancel your print job and select settings to print on plain paper or on an envelope Note To use this feature Epson Status Monitor must be ena
206. st Adjusts the difference between the light and dark areas of the overall scanned image 148 Saturation Adjusts the density of colors in the overall image Color Balance Adjusts the balance of colors in the overall image Color Palette Provides a graphical interface for adjusting mid tone levels such as skin tones without affecting the highlight and shadow areas of the image For advanced users only Click the Color Palette icon to access the settings Threshold Adjusts the level at which black areas in text and line art are delineated improving text recognition in OCR Optical Character Recognition programs Parent topic Scanning in Professional Mode Selecting a Scan Size Professional Mode You can reduce or enlarge the size of your image as you scan You can also select a specific scan size such as a common photo size like 4 x 6 inches 102 x 152 mm This places a scan area of that size on the preview image so you can use it to help crop the image in the correct proportions 1 Click the Preview button to preview your image 2 Inthe Epson Scan window select the size you want your scanned image to be from the Target Size list F Taget Size T Note If you need to rotate the orientation of the target size for your image click the orientation icon A marquee dotted line appears on your preview image proportioned for the size you selected 149 Welcome to EPSON 7 A 432 25 in 11 43
207. t Print Head Cleaning 269 Solving Problems Check these sections for solutions to problems you may have using your product Checking for Software Updates Product Status Messages Status Menu Error Codes Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from a Computer Solving Page Layout and Content Problems Solving Print Quality Problems Solving Scanning Problems Solving Scanned Image Quality Problems Solving Faxing Problems Solving Memory Card Problems When to Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically it s a good idea to check Epson s support website for free updates to your product software You can select Download the Latest Software from the Home screen of this manual or visit Epson s driver download site U S downloads or Canadian downloads Windows Your printer software automatically checks for updates You can also manually update the software by selecting Software Update here e Accessing the Windows Desktop and right clicking the product icon in the Windows taskbar On the Maintenance tab in the printer settings window You can also update the software by selecting EPSON Software Updater in the EPSON or EPSON Software program group accessible by the Start button or on the Start or Apps screens depending on your ver
208. t came with your product Follow the on screen instructions to install the software 48 6 When you see the Select Your Connection screen select Wired network connection 7 Ifyou see a Select Setup Option screen select Setup printer for the first time 8 Continue following the rest of the on screen instructions Parent topic Changing or Updating Network Connections Related tasks Disabling Wi Fi Features Connecting to a New Wi Fi Router If you change the wireless router you have been using on your network you can update your product s Wi Fi connection to the new router 1 Doone of the following Windows Uninstall your product software e OS X Go to the next step 2 Download your product software from the Epson website or install it from the CD that came with your product using the instructions on the Start Here sheet Parent topic Changing or Updating Network Connections Related tasks Uninstalling Product Software Windows Disabling Wi Fi Features You may need to disable your product s Wi Fi features if you change your network connection type or need to solve a problem with your network connection Note Before disabling Wi Fi features make a note of your product s SSID network name and password and any network settings selected for the Epson Connect services you may use 1 Press the home button if necessary 2 Press ae 3 Select Wi Fi Setup You see this screen 49 Got Wi Fi Setup
209. t Groups icccicscccehaiicpeeiocigncteceetiqaateapabcn even ieie ed danthieneetel ea llnigaiethaneadaboees 192 Editing or Deleting a Group xis ceccnancecgsceteesaceeeetecae ses eawechateuendagevasdeeyedbtagbeescandeests deeetyateesina ide 194 Setting Up Speed Group Dial Lists Using the Fax Utility WINdOWS cceeteeeeeeeeetteeeeeeeees 196 Setting Up Speed Group Dial Lists Using the Fax Utility OS Xo eecceececeeeeeeeeeeeeeeetneeeeeeaees 199 Sending A sara Gea ne nuestra a i ade Spr omg ale Secret a eet ates 201 Sending Faxes from the Product Control Panel cccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeetaeeeseeneeeeess 201 Faxing from the Control Panel otic scscctnedeenccueis scctedl uta ce taaces ois sect celecctiuaytantenseietias we dormeuntioe ers 202 Fax Send Settings siie edd digs E a RRE E ERRE E REEERE RE 204 Dialing Fax Numbers from a Connected Telephone ccceeccceeeeneeeeeeeeeeeeeeneeeeeeeneeeeeneeeees 205 Sending a Fax at a Specified Time siccicceccietivceineseteesiaackieesiietnpee eteeeniinenesien cedsur ee earenans 205 Sending a Fax on Demand ssgeedieveaceazededcr ce muse cenuiodden sysecesncges oguvtsabigesasec ecstreceegeddeitbeeseadenuineoee 207 Sendinga Stored Fax vezsiesssccagesereauoaedgcletnces dade dude tats ia a aeea REEE EA EE E AE DERETA da dears 208 Sending Faxes Using the Fax Utility WINGOWS ssssssseeeseneeesnnessrtreserrrnsrtrnnernnnrtnnnresrtnnserrrnent 210 Sending Faxes Using the Fax Utili
210. t Head Alignment Click Next then click Print to print an alignment sheet Note Do not cancel printing while you are printing a head alignment pattern You see a window like this 263 Look at the alignment sheet Find the square without any visible bands in sets 21 through 26 Select the number that corresponds to that square from the list below for all sets Then dick Next gt If every square contains a band select the square with the thinnest band or bands Then dick Realignment 5 Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set e After choosing each pattern number click Next e If no patterns are aligned in one or more of the sets choose the closest one in each set and click Realignment Then print another alignment sheet and check it Note Click Skip where available if you want to skip a particular alignment sheet 6 When you are done click Finish Parent topic Print Head Alignment Cleaning the Paper Guide If you see ink on the back of a printout you can clean the paper guide rollers to remove any excess ink 264 be O OND Load a few sheets of plain paper in the product Press the f home button if necessary Select Setup Select Maintenance You see this screen Maintenance Print Head Nozzle Check Print Head Cleaning Ink Cartridge s Replacement Print Head Alignment Thick Paper
211. t is set correctly Parent topic Solving Memory Card Problems Related references Memory Card Types Memory Card and USB Device File Specifications Related topics Transferring Photos on a Memory Card or USB Device Cannot Access Memory Card From a Networked Mac If you cannot access a memory card inserted in your product from a Mac connected to your product over a network you may have dragged the Memory Card application icon to the Trash Check the Trash contents and restore the icon if possible Parent topic Solving Memory Card Problems When to Uninstall Your Product Software If you have a problem that requires you to uninstall and re install your software follow the instructions for your operating system Uninstalling Product Software Windows Uninstalling Product Software OS X Parent topic Solving Problems Uninstalling Product Software Windows You can uninstall and then re install your product software to solve certain problems 1 Turn off the product 319 6 Disconnect any interface cables Do one of the following e Windows 8 x Navigate to the Apps screen and select Control Panel gt Programs gt Programs and Features Select the uninstall option for your Epson product then select Uninstall Change Note If you see a User Account Control window click Yes or Continue Select your product again if necessary then select OK and click Yes to confirm the uninstallation Windows other versions
212. t sends the fax You can store only one document at a time Subsequently stored documents overwrite the existing one Parent topic Sending Faxes from the Product Control Panel Related references Fax Send Settings Related topics Placing Originals on the Product Sending Faxes Using the Fax Utility Windows You can send a fax from a printing program in Windows You can fax up to 100 pages at a time including a cover sheet 1 Open the file you want to fax and select the print command You see a window like this 210 Select Prirter Add Printer EH EPSON EENE Select your product with the FAX option as the printer To change the Paper Size Orientation Color Image Quality or Character Density settings click the Preferences or Properties button Note If you see a Setup Printer or Options button click it Then click Preferences or Properties on the next screen For more information about selecting fax print settings click Help Select the Page Range as necessary Leave the Number of copies set to 1 Click Print If you re faxing for the first time you see a window like this one 211 6 Enter your sender information so that recipients can identify the origin of the fax Then click OK to save the sender information You see a window like this 212 Ee oe m umber Because acts as a pause do not use it to punctuate phone numbers Devesion Tithe Bi i 7 Enter th
213. t to communicate directly with your computer or another device without requiring a wireless router or access point Ep n e 1 Epson product 2 Computer with a wireless interface 3 Other wireless device Your product automatically selects one of these modes to communicate with your computer or device Access point mode If your product is not already connected to a wireless network it enters access point mode and the product itself acts as the network access point for up to 4 devices When operating in this mode your product displays an AP connection symbol on the LCD screen Peer to peer mode If your product is already connected to a wireless network it enters peer to peer mode and disconnects from any other networks This also disables any other product features requiring access to the Internet When operating in this mode your product displays a Direct or D connection symbol on the LCD screen Note To disconnect a peer to peer mode connection release the connection to your product from your computer or other device Your product will reconnect to the previously used network 42 Enabling Wi Fi Direct Mode Parent topic Wi Fi or Wired Networking Enabling Wi Fi Direct Mode You can enable Wi Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point 1 Press the ff home button if necessary 2 Press EA 3 Select Wi Fi Setup You see thi
214. te cae ee Sy Bey Sue cand cues Seagate Saved and geundeaseceaneuge 152 Scan Res lution Guideline Sescas a adele cud atid ee Newey ieee 152 Selecting Scan File Settings w cf ki ened ee elt adeeb cdg nd lee caeadenaeieha tegen 153 Available Scanned File Types and Optional SettingS cccccccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeneeeeees 155 Scanning with OS X Using Image Capture eeeccceeecceeeeeeceeeeeeaeeeeeesaeeeeeeeceeeeaaeeesesneaeeeeeaaaeeeseaees 156 Available Scan Settings OS X Image Capture cccecceeeeeeeeeeeneeeeeeeeeeesenaeeeseeneeeeeeteaeeeeeees 158 PA KUNG sseasrseacee senerans sannchewecedeavesaave teu consvarauscuctevarzcranacuseenqatunanuaacusuanvenrsausucnasatazs E 159 Connecting a Telephone or Answering Machine cceceeeeeeeeeeneee scenes eeeeeeeeeeeeaaeeeeeneeeeeesneeeeeee 159 Setting Up Fax Features oceanie einate eaen ae aaraa ates eaaa OT Eaa Ea aaia 165 Setting Up Fax Features Using the Product Control Panel cc cccceeceeeeeeeeeeeeeeneeeeestaeeetenees 166 Selecting Your Country OF IRE QMO sc citiieas 2 syn da ocetconsedaie dopa tentaue ooetaae seabed aah eai olay aaeet 166 Selecting the Date and Time eecccceeeecceeeeeeeeeeeeeeeceeeesaaeeneaaeeeeeeeaaeeeeesaeeseeeeaeeeeesaeeeeneaees 167 Using the Fax Setup WiIZard cei sece cos ieoal ie cede tes bale deeded Ea al cies aAa eee ee eds 169 Selecting the LING Ty POs cisscceees eed teubiieghee tieeeaapedeaiiedcigabewlavewaelenadiankeandn
215. the left 8 Open the ADF cover and use a soft dry lint free cloth microfiber is recommended to clean the rollers and the interior of the ADF 267 Parent topic Cleaning and Transporting Your Product Transporting Your Product l you need to ship your product or transport it a long distance prepare it for transportation as described ere Caution During transportation and storage follow these guidelines e Avoid tilting the product placing it vertically or turning it upside down otherwise ink may leak e Leave the ink cartridges installed Removing the cartridges can dry out the print head and may prevent the product from printing 1 Turn off the product 2 Lift up the scanner unit 3 Make sure the print head is in the home position on the right 4 Secure the ink cartridge holder to the case with tape as shown 5 Lower the scanner unit 6 Remove all the paper from the product 7 Unplug the power cable 268 8 Disconnect any connected cables 9 Close the rear paper feed slot and output tray 10 Place the product in its original packing materials if possible or use equivalent materials with cushioning around the product Make sure the box adequately protects the product control panel Keep the product level during transportation If print quality has declined when you print again clean and align the print head Parent topic Cleaning and Transporting Your Product Related concepts Print Head Alignmen
216. the nearest one call 800 GO EPSON 800 463 7766 Note Paper media availability varies by country Paper Type Size Partnumber Epson Bright White Paper Letter 8 5 x 11 inches S041586 216 x 279 mm Epson Brochure amp Flyer Paper Letter 8 5 x 11 inches S042384 Matte Double sided 216 x 279 mm Epson Ultra Premium Presentation Letter 8 5 x 11 inches S041341 Paper Matte 216 x a mm Epson Premium Presentation Letter 8 5 x 11 inches S041568 Paper Matte Double sided 216 x gt mm 70 Paper Type Size Partnumber Sheet count Epson Premium Presentation 8 x 10 inches 203 x 254 mm S041467 Paper Mae Letter 8 5 x 11 inches S041257 50 oara mm S042180 100 Epson Presentation Paper Matte Legal 8 5 x 14 inches S041067 100 216 x 357 mm Letter 8 5 x 11 inches S041062 100 216 x 279 mm Epson Photo Paper Glossy 4 x 6 inches 102 x 152mm S041809 50 S042038 100 Letter 8 5 x 11 inches S041141 20 ATORE ETN S041649 50 S041271 100 Epson Premium Photo Paper 4 x 6 inches 102 x 152mm S041808 4 Glossy S041727 5 x 7 inches 127 x 178 mm S041464 8 x 10 inches 203 x 254 mm S041465 Letter 8 5 x 11 inches S042183 216 x 279 mm S041667 Epson Ultra Premium Photo Paper 4 x 6 inches 102 x 152mm S042181 Glossy S042174 5 x 7 inches 127 x 178 mm S041945 8 x 10 inches 203 x 254 mm 58041946 Letter 8 5 x 11 inches S042182 Epson Premium Photo Paper Semi gloss Letter 8 5 x 11 inches S0
217. the new maintenance box into the holder and push it all the way in 251 6 Reattach the duplexer rear cover Parent topic Replacing Ink Cartridges and Maintenance Boxes Related concepts Purchase Epson Ink Cartridges and Maintenance Box 252 Adjusting Print Quality If your print quality declines you may need to run a utility to clean or align the print head If running these utilities does not solve the problem you may need to replace the ink cartridges Print Head Maintenance Print Head Alignment Cleaning the Paper Guide Print Head Maintenance If your printouts become too light or you see dark or light bands across them you may need to clean the print head nozzles Cleaning uses ink so clean the nozzles only if print quality declines You can check for clogged nozzles before you clean them so you don t clean them unnecessarily Note You cannot clean the print head if an ink cartridge is expended and may not be able to clean it when a cartridge is low You must replace the cartridge first Print Head Nozzle Check Print Head Cleaning Parent topic Adjusting Print Quality Related topics Replacing Ink Cartridges and Maintenance Boxes Print Head Nozzle Check You can print a nozzle check pattern to check for clogged nozzles Checking the Nozzles Using the Product Control Panel Checking the Nozzles Using a Computer Utility Parent topic Print Head Maintenance Checking the Nozzles Using the Prod
218. the specified folder 333 The destination could not be found because the destination information has been uploaded to the server before sending the scanned data Select the destination again An error occurred while sending the scanned data 341 A communication error has occurred Make sure the product is connected to the computer or network correctly Make sure you have installed Epson Event Manager Parent topic Solving Problems Related tasks Connecting a Telephone or Answering Machine Viewing a Fax on the LCD Screen Selecting Advanced Fax Settings Printing Fax Reports Related topics Sending Faxes Wi Fi or Wired Networking Running a Product Check Running a product check helps you determine if your product is operating properly 1 Disconnect any interface cables connected to your product 2 Load a few sheets of plain paper in the cassette or in cassette 1 if your product has two cassettes 274 3 Press the ff home button if necessary 4 Select Setup 5 Select Maintenance You see this screen res Maintenance Print Head Nozzle Check Print Head Cleaning Ink Cartridge s Replacement Print Head Alianment Thick Paper 6 Select Print Head Nozzle Check You see a screen like this m Print Head Nozzle Check CI Load Letter A4 size Plain Paper in the Cassette 1 to print nozzle check pattern Press 7 Press the Color button 275 The nozzle pattern prints 8 Doone of the followin
219. the steps here to clear the jam 1 Cancel the print job if necessary 2 Remove any jammed paper from the rear paper feed slot 285 Caution Do not touch the flat white cable inside the printer Do not lift the scanner unit while the document cover is open 4 Remove any paper inside including torn pieces 286 5 Close the scanner unit 6 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions 287 Parent topic Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer Rear Cover Document Jams in the Automatic Document Feeder Paper Jam Problems in the Paper Cassette If paper has jammed in a paper cassette follow the steps here to clear the jam 1 Cancel the print job if necessary 2 Pull out the paper cassette then carefully remove any jammed paper 3 Carefully remove any paper jammed inside the product 288 4 Gently insert the paper cassette 5 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Duplexer Rear Cover Document Jams in the Automatic Document Feeder Paper Jam Problems in the Duplexer Rear Cover If paper has jamme
220. them immediately with water If discomfort or vision problems remain after a thorough flushing see a doctor immediately Do not press too hard on the LCD screen Do not use a pointy or sharp object such as a pen or your fingernail to operate the LCD screen Parent topic General Product Safety Instructions Wireless Connection Safety Instructions To avoid adversely affecting the operation of the following equipment and causing an accident do not use the product e Near medical equipment in a medical facility e Within 8 7 inches 22 cm of a cardiac pacemaker e Near automatically controlled devices such as automatic doors or fire alarms Parent topic General Product Safety Instructions Telephone Equipment Safety Instructions When using telephone equipment you should always follow basic safety precautions to reduce the risk of fire electric shock and personal injury including the following Do not use the Epson product near water e Avoid using a telephone during an electrical storm There may be a remote risk of electric shock from lightning Do not use a telephone to report a gas leak in the vicinity of the leak Caution To reduce the risk of fire use only a No 26 AWG or larger telecommunication line cord Parent topic General Product Safety Instructions 339 FCC Compliance Statement For United States Users This equipment complies with Part 68 of the FCC rules and the requirements adopted by the A
221. these solutions e Make sure your product is turned on and connected to your network Verify connection using your product control panel e Check if your network name SSID contains non ASCII characters Your product cannot display non ASCII characters e If necessary reinstall your product software and try running EpsonNet Setup again 1 Reset your product s network settings to their factory defaults 2 Windows only uninstall your product software 3 Initialize your router following the instructions in your router documentation Note If you are reading these instructions online you will lose your internet connection when you initialize your router so note the next step before initializing it 280 4 Download your product software from the Epson website or install it from the CD that came with your product using the instructions on the Start Here sheet e If you have replaced your router reinstall your product software to connect to the new router Parent topic Solving Network Problems Related concepts When to Uninstall Your Product Software Related topics Wi Fi or Wired Networking Product Does Not Appear in OS X Printer Window If your product does not appear in the OS X printer window try these solutions Turn your product off wait 30 seconds then turn it back on again e If you are connecting the product via Wi Fi Protected Setup WPS and the Wi Fi icon on your product s LCD is not lit make sure you select o
222. ting System Administration gt Fax Settings gt Output Settings gt Fax Log Auto Print 1 Press the f home button if necessary 2 Select Fax You see a screen like this 183 Enter a Pax Number Standard Contacts Density Auto History Letter Miss 1 Sided Preview 3 Select Menu select Fax Report and select the report you want to print Parent topic Setting Up Fax Features Using the Product Control Panel Related references Fax Report Options Fax Report Options Select the fax report or list you want to print Fax Settings List Print a list of the current fax communication settings Fax Log View or print a report on recent fax transmissions Last Transmission Print a report on the previous fax that was sent or received through polling Stored Fax Documents Print a list of the fax jobs currently stored in the product s memory Protocol Trace Print a detailed report for the previous sent or received fax Parent topic Setting Up Fax Features Using the Product Control Panel Setting Up Fax Features Using the Fax Utility Windows You can set up your fax header and select your fax settings using the FAX Utility for Windows 184 1 Doone of the following Windows 8 x Navigate to the Apps screen Windows other versions Click or Start gt Programs or All Programs gt EPSON Software 2 Select FAX Utility You see this window 3 Select Fax Settings for Printer Select your product
223. tinuation of same model of this printer product If you desire to receive the source code above please contact the customer support of your region You shall comply with the license terms of each open source software program 3 The open source software programs are WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE See the license agreements of each open source software program for more details which are described in OSS pdf on the Epson support site 4 OpenSSL toolkit This printer product includes software developed by the OpenSSL project for use in the OpenSSL Toolkit http www openssl org This product includes cryptographic software written by Eric Young eay cryptsoft com 342 5 The license terms of each open source software program are described in OSS pdf on the Epson support site 6 The list of open source software programs which this printer product includes are as follows GNU GPL This printer product includes the open source software programs which apply the GNU General Public License Version 2 or later version GPL Programs The list of GPL Programs linux 2 6 35 arm1 epson12 busybox 1 17 4 udhcp 0 9 8cvs20050124 5 ethtool 2 6 35 GNU LGPL This printer product includes the open source software programs which apply the GNU Lesser General Public License Version 2 or later version LGPL Programs The list of LGPL Programs uclibc 0 9 32
224. tions Dimension Specifications Electrical Specifications Environmental Specifications Interface Specifications Network Interface Specifications Safety and Approvals Specifications Windows System Requirements To use your product and its software your computer should use one of these Microsoft operating systems e Windows 8 x e Windows 7 e Windows Vista e Windows XP Professional x64 Edition e Windows XP SP3 323 Note Visit Epson s support website at epson com support U S or epson ca support Canada for the latest in compatibility and drivers for your product Parent topic Technical Specifications OS X System Requirements To use your product and its software your Mac should use one of these operating systems e OS X 10 9 x e OS X 10 8 x e OS X 10 7 x e OS X 10 6 x e OS X 10 5 8 Note Visit Epson s support website at epson com support U S or epson ca support Canada for the latest in compatibility and drivers for your product Parent topic Technical Specifications Printing Specifications Paper path Rear paper feed slot top entry WF 3620 Paper cassette front entry WF 3640 Paper cassette 1 and 2 front entry Capacity Rear paper feed slot 0 01 inch 0 3 mm paper thickness WF 3620 Paper cassette 1 08 inches 27 5 mm stack thickness WF 3640 Paper cassette 1 and 2 1 08 inches 27 5 mm stack thickness Parent topic Technical Specifications 324 Scanning Specifications Scanner type Pho
225. tions may be pre selected or unavailable depending on other settings you have chosen or if you are accessing the product over a network 1 Select the 2 Sided Printing checkbox 2 If the Auto checkbox is not automatically selected do one of the following e Select the Auto checkbox to automatically print your double sided print job 93 e Deselect the Auto checkbox to print your double sided print job manually by printing one side and flipping the paper over to print the other side recommended for paper types that do not support automatic duplexing 3 Click the Settings button You see this window Start Page From Front From Back Create Folded Booklet Booklet Center Binding Side Binding i ce 94 4 Select the double sided printing options you want to use 5 Click OK to return to the Main tab 6 Click the Print Density button You see this window Select Document Type Text Text amp Graphics Adjustments Print Density Increase Ink Drying Time 7 Select the type of document you are printing as the Document Type setting The software automatically sets the Adjustments options for that document type 8 If necessary select the Adjustments options you want to use 9 Click OK to return to the Main tab 10 Print a test copy of your double sided document to test the selected settings 11 Follow any instructions displayed on the screen during printing Double
226. to continue Parent topic Receiving Faxes 216 Receiving Faxes Automatically To receive faxes automatically make sure Receive Mode is set to Auto the default setting for the product To change the Receive Mode setting if necessary select Setup gt System Administration gt Fax Settings gt Receive Settings gt Receive Mode If an answering machine is connected make sure the product s Rings to Answer setting is set higher than the number of rings your answering machine is set to answer a call For example if the answering machine is set to pick up on the fourth ring set the product to pick up on the fifth ring or later Parent topic Receiving Faxes Related references Receive Settings Fax Related tasks Receiving Faxes Manually Receiving Faxes Manually You can set up your product to receive faxes manually by setting the Receive Mode to Manual This lets you check for a fax tone on the connected telephone before receiving a fax When the connected telephone rings answer the call If you hear a fax tone select Start Fax on the LCD screen Select Receive Press the one of the buttons to start receiving the fax Hang up the telephone Parent topic Receiving Faxes OO E Related references Receive Settings Fax Related tasks Receiving Faxes Automatically Receiving a Fax by Polling You can use polling to receive a fax from another fax machine such as a fax information service 1 Press the ff home b
227. toelectric device Effective pixels Document size Scanning resolution Output resolution Image data Light source Flatbed color CIS 10200 x 14040 pixels at 1200 dpi scanning area may be restricted if resolution setting is large Maximum Letter 8 5 x 11 inches 216 x 279 mm or A4 8 3 x 11 7 inches 210 x 297 mm 1200 dpi main scan 2400 dpi sub scan 50 to 4800 7200 and 9600 dpi 50 to 4800 dpi in 1 dpi increments 16 bits per pixel per color internal 8 bits per pixel per color external maximum LED Parent topic Technical Specifications Automatic Document Feeder ADF Specifications Paper input Paper output Paper size Paper type Paper weight Sheet feeding capacity Faceup loading Facedown ejection US letter legal A4 A5 or B5 size Plain paper 17 Ib 64 g m to 24 Ib 95 g m Total thickness 0 14 inch 3 5 mm Approximately 35 sheets at 20 Ib 75 g m up to 10 sheets of paper in this size Legal 8 5 x 14 inches 216 x 357 mm Note You cannot scan both sides of the paper in these sizes A5 5 8 x 8 2 inches 148 x 210 mm and Legal 8 5 x 14 inches 216 x 357 mm 325 Parent topic Technical Specifications Fax Specifications Fax type Walk up black and white and color fax capability ITU T Super Group 3 Supported lines Standard analog telephone lines PBX Private Branch Exchange telephone systems Speed Up to 33 6 kbps Resolution Monochrome Standard 20
228. topics Loading Paper Incorrect Colors If your printouts have incorrect colors try these solutions e Make sure the Black Grayscale or Grayscale setting is not selected in your printer software e Run a nozzle check to see if any of the print head nozzles are clogged Then clean the print head if necessary The ink cartridges may be old or low on ink and you may need to replace them e Your printed colors can never exactly match your on screen colors However you can use a color management system to get as close as possible Try using the color management options in your printer software 309 e For best results use genuine Epson ink and paper Parent topic Solving Print Quality Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related references Available Epson Papers Related tasks Selecting Basic Print Settings Windows Selecting Additional Layout and Print Options Windows Selecting Basic Print Settings OS X Managing Color OS X Related topics Replacing Ink Cartridges and Maintenance Boxes Solving Scanning Problems Check these solutions if you have problems scanning with your product Scanning Software Does Not Operate Correctly Cannot Start Epson Scan Parent topic Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does not operate correctly try these solutions e Make sure your computer has adequate memory and meets the system requireme
229. ts of a Few Dots Only Line of Dots Appears in All Scanned Images Straight Lines in an Image Appear Crooked Image is Distorted or Blurry Image Colors are Patchy at the Edges Image is Too Dark Back of Original Image Appears in Scanned Image Ripple Patterns Appear in an Image Scanned Image Colors Do Not Match Original Colors Scan Area is Not Adjustable in Thumbnail Preview Scanned Image Edges are Cropped Parent topic Solving Problems Image Consists of a Few Dots Only If your scanned image consists only of a few dots try these solutions e Make sure you placed your original for scanning facing the correct way e If you are scanning using the Epson Scan Black amp White setting adjust the Threshold setting and scan again Parent topic Solving Scanned Image Quality Problems Related references Available Image Adjustments Office Mode 312 Related topics Placing Originals on the Product Line of Dots Appears in All Scanned Images If a line of dots appears in all your scanned images clean the scanner glass with a soft dry lint free cloth or use a small amount of glass cleaner on the cloth if necessary Paper towels are not recommended Caution Do not spray glass cleaner directly on the scanner glass Parent topic Solving Scanned Image Quality Problems Related tasks Cleaning Your Product Straight Lines in an Image Appear Crooked If straight lines in an original appear crooked in a scanned image make sure to place yo
230. ttings Paper Source Cassette 2 Media Type Plain Paper Bright White Paper Print Quality Normal Grayscale Mirror Image Cancel Print Checking Print Status OS X 123 Parent topic Printing with OS X Checking Print Status OS X During printing you can view the progress of your print job control printing and check ink cartridge status 1 Click the printer icon when it appears in the Dock You see the print status window 0 0900 1 Job Ru H Pause Settings Scanner _ page setup maclO8 tiff 7 a a a a S a S a a S S S a S a 2 Select the following options as necessary OS X 10 5 10 6 10 7 e To cancel printing click the print job and click the Delete icon To pause a print job click the print job and click the Hold icon To resume a print job click the print job marked Hold and click the Resume icon To pause printing for all queued print jobs click the Pause Printer icon e To check ink status click the Supply Levels icon OS X 10 8 10 9 e To cancel printing click the E button next to the print job To pause a print job click the E button next to the print job To resume a print job click the E button To pause printing for all queued print jobs click the large Pause button e To check ink status click the Settings icon then click the Supply Levels tab Parent topic Printing Your Document or Photo OS X 124 Cancelling Printing Using a Product Button
231. ty OSX vasactuceccoctsaetenadhiseredant sheet iotieha airedaee deeded entoes 213 PIGCCIVING AKC S Se EA Ai cates Meare crete Ae ae eae case E E de 216 Pax GCC DION E E eee fu pease eced diet ale aah aa eee Ve als al etal meee out al ae carla 216 Receiving Faxes AutomatiCalll yc iicivcctiges gid nti conte tends ded iaadinievauuniabeetaedsiaietal eleesseenaennaatas 217 Receiving Faxes Wantially cnc acieiescscryieserzeccuedsssaies ces sieneaes obueded vues cbeedetan ajuaiceneetededs sash ene leauieaueuances 217 Receiving Fax By PONN cciccte ceictnatlent aae aeaaea NT a a aR hanes 217 Viewing a Fax on the LCD SCreenn cccccecsccceeeeccceeeeneceeeeeeeaeeeeesaeeeeseaaeeeeeeaaaaeeseaaeeeseseeaaeeensaeeeseeneaes 218 Ghecking Fax StAtUs srir i r a a a a a a e S 219 Using Memory Cards and USB Devices With Your Product sssunnsnnnnnnenunnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn nnmn 221 Inserting a Memory Card ee acid ocas cpdeicetersehadeunececpedenes secepeasecukdesst benciaetenulind deutuskieaceiae Sec mnlabugieeten sooner es 221 Memory Card TyPeSterannetiiseneiannernr e ena e atid acste en esterases 222 Memory Card and USB Device File Specifications ce cecceceeceeeeeeeeeeeeeeeeeeeeeeeeeeeetneeeeeeeeeeeee 222 REMOVING a MIBINOLY Cardi escicn tists isang a Bandana Ghd A beta eia 223 Connecting and Using a USB Flash Drive or External DeVICE cceeceeeeeeeeeeeeeeeeeeeeeeeeetnaeeeeenes 224 Viewing and Printing From the LCD Screen o 0
232. uality Options OS X You can select any of the available Print Quality options to fine tune the quality of your print Some settings may be unavailable depending on the paper type setting you have chosen Draft For draft printing on plain paper Normal For everyday text and image printing Normal Vivid For everyday text and image printing with good quality and print speed Fine For text and graphics with good quality and print speed Quality For text and graphics with increased quality and print speed Best Quality For the best print quality but the slowest print speed Parent topic Selecting Basic Print Settings OS X Print Options OS X You can select any of the print options to customize your print Some options may be unavailable depending on other settings you have chosen Expansion If you selected a borderless paper size setting this option adjusts the image expansion settings to control printing at the edges of borderless prints Grayscale Prints text and graphics in black or shades of gray Mirror Image Lets you flip the printed image horizontally Note If you select the Min option for the Expansion setting you may see white borders on your printed photo Parent topic Selecting Basic Print Settings OS X 114 Selecting Page Setup Settings OS X Depending on your application you may be able to select the paper size and orientation settings from the print window Paper Size US Letter
233. uct Control Panel You can check the print head nozzles using the control panel on your product 1 Load a few sheets of plain paper in the cassette or in cassette 1 if your product has two cassettes 2 Press the ff home button if necessary 253 3 Select is Setup 4 Select Maintenance You see this screen P R rsi Maintenance Print Head Nozzle Check Print Head Cleaning Ink Cartridge s Replacement Print Head Alignment Thick Paper 5 Select Print Head Nozzle Check You see a screen like this fi Print Head Nozzle Check Load Letter A4 size Plain Paper in the Ci to print naz Press 6 Press the Color button The nozzle pattern prints 254 7 Check the printed pattern to see if there are gaps in the lines Print head is clean Print head needs cleaning 8 Doone of the following e lf there are no gaps select Done e If there are gaps or the pattern is faint select Clean the Print Head and continue 9 Follow the instructions on the screen to clean the print head check the nozzles and repeat the process as necessary If you don t see any improvement after cleaning the print head up to 4 times wait at least 6 hours Then try cleaning the print head again If quality still does not improve one of the ink cartridges may be old or damaged and needs to be replaced Parent topic Print Head Nozzle Check Related concepts Print Head Cleaning Related tasks Removing and
234. ur original straight when you scan it Parent topic Solving Scanned Image Quality Problems Related topics Placing Originals on the Product Image is Distorted or Blurry If a scanned image appears distorted or blurry try these solutions e Make sure your original is not wrinkled or warped This may prevent the original from laying flat on the scanner glass e Do not move your original or your product during scanning e Your product will not operate properly while tilted at an angle Place it on a flat stable surface that extends beyond the base of the product in all directions e Adjust these Epson Scan settings if available and try scanning again Select the Unsharp Mask setting e Adjust the Auto Exposure setting Increase the Resolution setting Parent topic Solving Scanned Image Quality Problems 313 Related topics Selecting Epson Scan Settings Image Colors are Patchy at the Edges If you are scanning a thick or warped original cover its edges with paper to block external light as you scan it Parent topic Solving Scanned Image Quality Problems Image is Too Dark If your scanned image is too dark try these solutions e Adjust these Epson Scan settings if available and try scanning again Auto Exposure e Brightness e Histogram Adjustment e Check the brightness and contrast settings of your computer monitor Parent topic Solving Scanned Image Quality Problems Related topics Selecting Epson Scan
235. use 165 Note If you leave your product unplugged for a long period of time you may need to reset the date and time settings for faxes Setting Up Fax Features Using the Product Control Panel Setting Up Fax Features Using the Fax Utility Windows Setting Up Fax Features Using the Fax Utility OS X Parent topic Faxing Setting Up Fax Features Using the Product Control Panel See these sections to set up fax features using the product control panel Selecting Your Country or Region Selecting the Date and Time Using the Fax Setup Wizard Selecting the Line Type Setting the Number of Rings to Answer Selecting Fax Output Settings Output Settings Fax Selecting Advanced Fax Settings Basic Settings Fax Send Settings Fax Receive Settings Fax Security Settings Fax Printing Fax Reports Fax Report Options Parent topic Setting Up Fax Features Related tasks Setting Up Fax Features Using the Fax Utility Windows Setting Up Fax Features Using the Fax Utility OS X Selecting Your Country or Region Before faxing select the country or region in which you are using your product 166 Note If you change the country or region your fax settings return to their defaults and you must select them again This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the ff home button if necessary 2 Select is Setup 3 Scroll down and select S
236. utton WF 3620 to save your fax settings Note Presets can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 8 Press one of the buttons Note To cancel faxing select Cancel Your product scans your original and prompts you to place additional pages if necessary After scanning your originals your product dials the number and sends the fax Parent topic Sending Faxes from the Product Control Panel Related references Fax Send Settings Related tasks Using Presets Selecting the Line Type Related topics Placing Originals on the Product Setting Up Contacts and Contact Groups 203 Fax Send Settings While sending a fax you can select these options Note You can also select these options as User Default Settings Setting Options Description Resolution Standard Adjusts the scan resolution and print quality for outgoing faxes ee E Automatically adjusts the darkness of outgoing faxes Manuals Lets you select from various density levels ADF 2 Sided lof sd Sets up 2 sided faxing from the ADF The Direct Send option and color faxing are disabled when this Document Size Glass Half Letter Sets the size for a document placed on the scanner Letter Direct Send Priority Send Continuous ADF Scan Sends monochrome faxes to a single recipient as soon as the connection is made without saving the scanned image to memory You cannot use this
237. utton if necessary 217 oa kw Select Fax You see a screen like this Standard Contacts Density Auto History Letter 5 Biin 1 Sided Select Menu Select Polling Receive and select On Enter the fax number Press one of the buttons to start receiving the fax Parent topic Receiving Faxes Viewing a Fax on the LCD Screen You can save received faxes in your product s memory and view them on the LCD screen 1 2 Press the f home button if necessary Check the icon on the LCD screen It turns on if there are any unread or unprinted faxes in the product s memory Select Fax Select Open Inbox Enter the administrator password if necessary Note The Inbox can be locked by an administrator If you cannot access the Inbox contact your administrator for assistance Select the fax you want to view 218 You see the fax displayed on the screen 6 Select Menu 7 Select Print Print then Delete or Delete and follow the on screen instructions Note Delete faxes after you print or view them to prevent the product s memory from filling up When the memory is full you cannot receive or send faxes Parent topic Faxing Checking Fax Status You can use the Status button to check ongoing fax jobs or faxes that have been received or sent 1 Press the Status button You see a screen like this i Status Menu Seq Printer Information La E Job Monitor Job History Job Storage
238. vailable settings lof sd Uses the duplexer and ADF to make 2 sided copies When 252 Sided you select 1 gt 2 Sided or 2 gt 1 Sided select Advanced and select the binding edge for your originals or copies 1 gt 2 Sided 2 gt 1 Sided Document Specifies the orientation of your originals Orientation Landscape Saar Text Specifies the document type of your originals and selects Text Best the quality of your copies Text amp Image Text amp Image Best Density Varying levels Adjusts the lightness or darkness of copies Standard Adjusts the amount of expansion for printing borderless Medium Pres Remove Shadow Of sd Select On to erase the shadows that appear in the center of a document when copying a book or that appear around a fon document when copying thick paper heene pe ooo Select On to erase the binding holes on a document Holes Collate Copy C Select On to print multiple copies of a multi page document on both in order and sorted into sets Dry Time Standard Provides longer drying time for 2 sided copies if smudges Long or marks appear on the front of the paper when you print on the second side Parent topic Copying 88 Printing From a Computer Before printing from your computer make sure you have set up your product and installed its software as described on the Start Here sheet Note If you have an Internet connection it is a good idea to check for updates to your product software on Epson s support website If
239. xhibits a distinct change in performance Adjust only those controls that are covered by the operating instructions Leave the ink cartridges installed Removing the cartridges can dehydrate the print head and may prevent the product from printing Before transporting the product make sure that the print head is in the home far right position and the ink cartridges are in place 337 When storing or transporting the product do not tilt it stand it on its side or turn it upside down otherwise ink may leak Ink Cartridge Safety Instructions LCD Screen Safety Instructions Wireless Connection Safety Instructions Telephone Equipment Safety Instructions Parent topic Notices Ink Cartridge Safety Instructions Keep ink cartridges out of the reach of children and do not drink the ink Be careful when you handle used ink cartridges there may be ink remaining around the ink supply port If ink gets on your skin wash it off with soap and water If it gets in your eyes flush them immediately with water Do not put your hand inside the product or touch any cartridges during printing Install a new ink cartridge immediately after removing an expended one Leaving cartridges uninstalled can dry out the print head and may prevent the product from printing Do not remove or tear the label on the cartridge this can cause leakage Do not remove the transparent seal from the bottom of the cartridge This may cause the cartridge to
240. y the recipient s fax machine Wait a moment then try again The product cannot detect a dial tone Make sure the phone cable is connected correctly and the phone line works If you connected the product to a PBX Private Branch Exchange phone line or Terminal Adapter turn off the Dial Tone Detection setting The recipient s fax machine is busy Wait a moment then try again The recipient s fax machine does not answer Wait a moment then try again The phone cable is incorrectly connected to the product s LINE and EXT ports Connect the phone cable correctly The phone cable is not connected Connect the phone cable The fax could not be sent to some of the specified recipients Print a fax log to check which recipients failed to receive the fax You may be able to resend a fax from Job Monitor in the Status Menu There is not enough storage space available on the external memory device Clear space on the device or use a different device The external memory device is write protected disable write protection 273 Condition solution memory device 304 The external memory device has been removed Reinsert the device a The product s memory is full Wait until other ongoing jobs are finished 331 A communication error occurred while acquiring the destination list Make sure the product is connected to the network correctly Reduce the number of documents There is not enough space available for saving the scanned files in
241. yond its capacity for your paper size Also make sure your originals are not bent folded or curled and do not have tape staples or other materials that could obstruct the feeder 12 Follow the prompts on the LCD screen to clear any error messages If you still see a paper jam message check the other paper jam solutions Parent topic Solving Paper Problems Related references Paper Jam Problems in the Paper Cassette Paper Jam Problems Inside the Product Paper Jam Problems in the Duplexer Rear Cover Paper Ejection Problems If you have problems with paper ejecting properly try these solutions If paper does not eject fully you may have set the wrong paper size Cancel printing to eject the paper Select the correct paper size when you reprint e If paper is wrinkled when it ejects it may be damp or too thin Load new paper and be sure to select the correct paper type setting when you reprint Parent topic Solving Paper Problems Related references Paper Jam Problems Inside the Product Paper Jam Problems in the Paper Cassette Paper Jam Problems in the Duplexer Rear Cover Paper Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper 297 Solving Problems Printing from a Computer Check these sections if you have problems while printing from your computer Nothing Prints Product Icon Does Not Appear in Windows Taskbar Error After Cartridge Replacement Printing i
242. you need to change any fax settings select Menu select Fax Send Settings and select your settings 7 Press the B amp W button Your document is scanned and briefly previewed 8 To send the document press the Status button You see a screen like this Status Menu g i Printer Information k Job History ro Job Storage 9 Select Job Monitor 10 Select Communication Job 11 Select the job you want to send 12 Select Send View and select Send 13 Do one of the following Enter the fax number using the buttons on the control panel e Select the Enter a Fax Number area on the LCD screen and use the numeric keypad on the screen to enter the fax number You can enter up to 64 characters e Select Contacts select one or more recipients from the list and select Proceed 209 e Select History select a recipient from the list press Menu on the Details screen and select Send to this number Note If necessary enter an outside line access code such as 9 at the beginning of the fax number If the access code has been set up in the Line Type setting enter the pound sign instead of the code 14 If you need to change any fax settings select Menu select Fax Send Settings and select your settings Note If your recipient s fax machine does not print in color your fax is automatically sent in black and white 15 Press one of the buttons Note To cancel faxing select Cancel Your produc
243. your product Make sure Receive Mode is set to Auto so you can receive faxes automatically Check that the cable connecting your telephone wall jack to your product s LINE port is secure Print a fax connection report using your product control panel or fax software to help diagnose the problem Verify that the telephone wall jack works by connecting a phone to it and testing it If there is no dial tone and you connected the product to a PBX Private Branch Exchange phone line or Terminal Adapter change the Line Type setting to PBX If you still cannot send a fax turn off the turn off the product s dial tone detection setting Turning off the dial tone setting may cause the product to drop the first digit of a fax number though If you connected your product to a DSL phone line you must connect a DSL filter to the phone jack to enable faxing over the line Contact your DSL provider for the necessary filter If your telephone line has static turn off your product s error correction mode fax communication setting and try faxing again Try lowering your product s fax speed setting Make sure the error correction mode ECM setting is turned on if you are trying to send or receive a color fax 316 Note If your product is connected to a VoIP Voice over Internet Protocol phone line keep in mind that fax machines are designed to work over analog phone lines Epson cannot guarantee that fax transmission will work when using VoIP
244. ystem Administration Enter the administrator password if necessary 4 Select Common Settings You see this screen i Common Settings LCD Brightness Sound Sleep Timer Power Off Timer Date Time Settings 5 Scroll down and select Country Region 6 Scroll up or down if necessary then select your country or region You see a confirmation screen 7 Ifthe setting is correct select Yes If not select No and retry Note Changing the country or region restores the fax settings to their defaults Parent topic Setting Up Fax Features Using the Product Control Panel Selecting the Date and Time Before faxing select the current date time and daylight saving phase in your area and choose your preferred date and time format 167 Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 Press the f home button if necessary Select Setup Scroll down and select System Administration Enter the administrator password if necessary Select Common Settings Select Day Time Settings You see a screen like this os oe 1S z Date Time Settings Date Time Daylight Saving Time Time Difference 6 Select Date Time 7 Select the date format you want to use 8 Use the numeric keypad to enter the current date and select 9 Select the time format you want to use 10 Use the numeric keypad to enter the current time and s
245. ystem or terminal adapter you must change the product s line type PBX is used in office environments where an external access code such as 9 must be dialed to call an outside line The default Line Type setting is PSTN Public Switched Telephone Network which is a standard phone line similar to the one in your home Note This setting can be locked by an administrator If you cannot access or change this setting contact your administrator for assistance 1 oar wh Press the ft home button if necessary Select Mill Setup Scroll down and select System Administration Enter the administrator password if necessary Scroll down and select Fax Settings Select Basic Settings Select Line Type You see this screen 172 T Line ype E Line Type 7 Ifyou connected the product to a PBX phone system select PBX You see this screen 173 a Access Pi e Do Not Use 8 Select Use 9 Select Access Code use the on screen keypad to enter the code 9 for example and press l 10 Select OK Parent topic Setting Up Fax Features Using the Product Control Panel Setting the Number of Rings to Answer If you connect an external answering machine and select to receive faxes automatically make sure the Rings to Answer setting is correct The number of rings should be higher than the number of rings your answering machine is set to for answering a call Note This setting can be locked by an admin

Epson WorkForce WF-3620

Contents

Download Pdf Manuals

Related Search

Related Contents