zBoost Mobile1
Contents
1. x Tech Support 800 871 1612 8 Need help YA www zBoost com g Mon Fri Hours 8 30 am to 5 30 pm EST Signal Booster Specifications zBoost Mobile1 Model Number ZB245 Connectors SMA Female Antenna Impedance 50 Ohms Frequency 824 894 MHz 1850 1990 MHz 800 MHz 1900 MHz 3Power output for single cell phone dBm Uplink 22 9 25 2 Downlink 28 0 29 1 een Noise Figure typical downlink uplink 3 dB nominal Isolation gt 40 dB Power Requirements 5 5V1A Each Signal Booster is individually tested and factory set to ensure FCC compliance The Signal Booster cannot be adjusted without factory reprogramming or disabling the hardware The Signal Booster will amplify but not alter incoming and outgoing signals in order to increase coverage of authorized frequency bands only If the Signal Booster is not in use for five minutes it will reduce gain until a signal is detected If a detected signal is too high in a frequency band or if the Signal Booster detects an oscillation the Signal Booster will automatically turn the power off on that band For a detected oscillation the Signal Booster will automatically resume normal operation after a minimum of 1 minute After 5 five such automatic restarts any problematic bands are permanently shut off until the Signal Booster has been manually restarted by momentarily removing power from the Signal Booster Noise power gain and linearity are maintained by the Signal Booster s micropro2. By ZBoost zBoost Mobile1 ZB245 Cellular Signal Booster Tech Support 800 871 1612 Need help YA www zBoost com g Mon Fri Hours 8 30 am to 5 30 pm EST TO POWER YOUR SIGNAL FOR USE IN AN INDOOR TEMPERATURE BOOSTER USING A SURGE CONTROLLED ENVIRONMENT LESS PROTECTED AC POWER THAN 150 DEGREES FAHRENHEIT IT IS STRIP WITH AT LEAST A 1000 NOT INTENDED FOR USE IN ATTICS OR SIMILAR IT IS VERY IMPORTANT U THE SIGNAL BOOSTER UNIT IS DESIGNED JOULE RATING LOCATIONS SUBJECT TO TEMPERATURES IN FAILURE TO DO THIS WILL VOID YOUR WARRANTY EXCESS OF 150 IN THE EVENT OF APOWER SURGE OR LIGHTNING STRIKE Contents PackageContents Ee 0488 db ene Abtei BEE EES RA 2 Installation Options 0 0 0000 3 Vehicle Installation Option 3 In Building Installation Option 4 Adjusting the zBoost Mobile1 Arms 00000 c eee eee eee 5 Troubleshooting amp Understanding the Light 0 0 0 0 cece eee eee ee 5 Additional FAQ E nbc fete ike od amp RRA ME Ee AL ER o 6 Optional Accessories 2 SEENEN e e d PPA Ek Se ee 6 Safety and Recommendations 00 00 e eee tte 7 Warranty ein fee EE EES 8 Signal Booster Specifications 00 0 tenes 9 zBoost Mobile1 800 1900 MHz Model ZB245 FCC PWO460006 Inside this Package zer Mini Magnet Mount Antenna DC Plug In Power Supply Vehicle Dash 301126 amp USB cable Adhesive Adjustable Arms zBoost Mobile 859963
3. RG6 Cable Kit 311141 0620 75 Ohm Grey Brick Antenna 20 RG6 Cable Kit 30111 11140 Yagi Directional Antenna 140 RG11 Cable N Male to F Female adapter Kit 311201 1120 Omni Directional w F Female 20 RG11 Cable Kit 311124 11110 1900 MHz Yagi Directional 110 RG11 Cable N Male to F Female adapter Kit 311129 1180 800 MHz Yagi Directional 80 RG11 Cable N Male to F Female adapter Kit 314473 1175 75 Ohm Pole Mount Panel Antenna 75 RG11 Cable Kit 314475 1175 75 Ohm Wide Band Directional 75 RG11 Cable Kit 311141 1120 75 Ohm Grey Brick Antenna 20 RG11 Cable g Tech Support 800 871 1612 Mon Fri Hours 8 30 am to 5 30 pm EST Safety and Recommendations A WARNING Connecting the Signal Booster directly to the cell phone with use of an adapter will damage the cell phone A WARNING Use only the power supply provided in this package Use of a non zBoost product may damage your equipment WARNING To uphold compliance with network protection standards all active wireless devices must maintain at least 18 of separation distance from mobile inside antennas 4 of separation distance from desktop antennas and 6 of separation distance from Panel and Dome antennas A WARNING The Signal Booster unit is designed for use in an indoor temperature controlled environment less than 150 degrees Fahrenheit It is not intended for use in attics or similar locations subject
4. Mounting Bracket Optional Accessories OH 2 o Vehicle Dash Antenna Window Mount Adjustable Mobile Power Gooseneck Cup Holder e AC Power Supply Used with Mini Magnet Desk Mount Supply Suction Cup Cradle Mount Aaea MEURE 859969 Mount Antenna 901137 859984 Cradle Mount 901130 Vent Clip Mount 901128 901120 901134 All 3 available together in the Home Accessory Kit ZB246 included in some kits Carrying case included Appearance of device and accessories may vary Tech Support 800 871 1612 2 Need help YA www zBoost com g Mon Fri Hours 8 30 am to 5 30 pm EST Installation Options Vehicle Installation Option 1 Attach the Mounting Bracket to the vehicle s dashboard Clean the area where the bracket is to be mounted with the alcohol wipe included Allow the area to dry e Peel the backing to expose the adhesive and press the bracket onto the desired location on the dashboard NOTE Be sure the tab is positioned vertically Allow the adhesive to cure for 24 hours before you attach the zBoost Mobile1 Step 4 Install the Outside Antenna Select a location on top of the car that is e Near the center of the vehicle s roof e At least 12 inches from any other antennas e Free of obstructions e At least 6 inches from any windows including sunroofs The Outside Antenna must be installed vertically Run the Outside Antenna cable into the car The cable is strong enough that i
5. mini USB to mini USB 859979 mini USB to iPhone up to 4S 859967 mini USB to micro USB A g Tech Support 800 871 1612 Mon Fri Hours 8 30 am to 5 30 pm EST 6 Power up your zBoost Mobile1 Connect the power cable to the mini USB port on the bottom of the zBoost Mobile1 Then insert the adapter into the vehicle 12V DC power source Use only the supplied zBoost power supply While the zBoost Mobile1 may remain on leaving the zBoost Mobile1 on in a vehicle when it is not running may discharge the battery in a day or two Also note that some 12V DC power sources are shut down when the vehicle ignition is turned to off Use a Bluetooth headset wired hands free device or speakerphone for talking on the phone In Building Installation Option Note Indoor Accessory Kit ZB246 sold separately 1 Install the Outside Antenna to a window For best results Select a window on the side of the building where you get the strongest cell signal Attach the suction cup bracket sold separately to the inside of a window so the cable will reach the location of the Mounting Bracket and zBoost Mobile1 Place the bracket as high on the window as possible NOTE Many modern energy efficient dual pane windows use a metal coating that may decrease the strength of a cellular signal reducing the effectiveness of the zBoost Mobile1 If you have dual pane windows consider a zBoost signal boost product that provide
6. to temperatures in excess of that range A RF SAFETY WARNING Any antenna used with this device must be located at least 8 inches from all persons The FCC requires that a cell phone with cradle attached may only be used with the cradle mounted as illustrated in this installation guide A cell phone held near the ear must be without the cradle attached This is a CONSUMER device BEFORE USE you MUST REGISTER THIS DEVICE with your wireless provider and have your provider s consent Most wireless providers consent to the use of signal boosters Some providers may not consent to the use of this device on their network If you are unsure contact your provider You MUST operate this device with approved antennas and cables as specified by the manufacturer Antennas MUST be installed at least 20 cm 8 inches from any person You MUST cease operating this device immediately if requested by the FCC or a licensed wireless service provider WARNING E911 location information may not be provided or may be inaccurate for calls served by using this device This device complies with Part 15 of FCC rules Operation is subject to two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by zBoost could void the authority to operate this equipment x Tech Support 800 871 161
7. 2 7 Need help YA www zBoost com g Mon Fri Hours 8 30 am to 5 30 pm EST Limited 1 Year Warranty Warranty Registration at www zBoost com zBoost warrants every zBoost product to be free from defects in material and workmanship under normal use for the warranty period of one year Who Is Covered You must have proof of purchase to receive warranty service A sales receipt or other documentation showing the product purchased and the purchase date is considered proof of purchase This limited warranty extends only to the original consumer purchaser or any person receiving the product as a gift from the original consumer purchaser and to no other purchaser or transferee What is Covered Warranty coverage begins the day you purchase the product For one year from the original date the zBoost Cell Phone Signal Booster will be repaired or replaced with a new repaired refurbished or comparable product whichever is deemed necessary by zBoost if it becomes defective or inoperative The exchange will be made without charge to you for parts and labor You will be responsible for the cost of shipping to the location designated by zBoost If zZBoost cannot reasonably repair or replace the unit then zBoost may at its sole discretion refund the price you paid for the product or the price of the unit All products including replacement products are covered only for the original warranty period When the warranty on the original product expires the warr
8. anty on the replacement product also expires What is Excluded Your warranty does NOT cover e Labor charges for set up of the unit e Product replacement because of misuse accident lightning damage unauthorized repair or other cause not within the control of zBoost e Incidental or consequential damages resulting from the product Some states do not allow the exclusion of incidental or consequential damages so the above exclusion may not apply to you e Any modifications or other changes to the product including but not limited to software or hardware modifications in any way other than as expressly authorized by zBoost will void this limited warranty e Product that has been modified or adapted to enable it to operate in any country other than the country for which it was designed manufactured approved and or authorized or repair of products damaged by these modifications All zBoost products that are packaged with other zBoost accessory products are intended for resale and use as a single unit and such product kits are required to be sold to the end user or subsequent reseller as packaged The de kitting and sale as a standalone product of any one or more components of such a product kit is in violation of Boost warranty No de kitted product will be eligible for return for any reason The sale of separate not kitted cable antennas and other accessories is allowed and fully warranted Make sure you keep Please kee
9. cable Kit 11112 40015 800 1900 NMO antenna 15 LMR400 cable Kit 314203 40015 800 900 1900 NMO antenna 15 LMR400 cable Outside Fixed Antennas 50 Ohm Outside Antenna Kits Kit 314453 5825 50 Ohm Pole Mount Panel Antenna 25 RG58 Cable Kit 14411 5825 50 Ohm Wide Band Directional 25 RG58 Cable Kit 301111 5850 Yagi Directional Antenna 50 RG58 Cable Kit 311124 5840 1900 MHz Yagi Directional A0 RG58 Cable Kit 11203 5820 Omni Directional antenna 20 RG58 Cable Kit 311129 5830 800 MHz Yagi Antenna 20 RG58 Cable Kit 314411 40075 50 Ohm Wide Band Directional 75 LMR400 Cable Kit 311203 40020 Omni Directional antenna 20 LMR400 Cable Kit 301111 400170 Yagi Directional w N Female 170 LMR400 Kit 311124 400100 1900 MHz Yagi Directional 100 LMR400 Cable Kit 311129 400100 800 MHz Yagi Antenna 100 LMR400 Cable Kit 314453 40075 50 Ohm Pole Mount Panel Antenna 75 LMR400 Cable 75 Ohm Outside Antenna Kits Kit 30111 0675 Yagi Directional Antenna 75 RG6 Cable N Male to F Female adapter Kit 311201 0620 Omni Directional w F Female 20 RG6 Cable Kit 31124 0660 1900 MHz Yagi Directional 60 RG6 Cable N Male to F Female adapter Kit 31129 0650 800 MHz Yagi Directional 50 RG6 Cable N Male to F Female adapter Kit 314473 0640 75 Ohm Pole Mount Panel Antenna 40 RG6 Cable Kit 314475 0630 75 Ohm Wide Band Directional 30
10. cessor Disclaimer The information provided by zBoost is believed to be complete and accurate However no responsibility is assumed by zBoost for any business or personal losses arising from its use or for any infringements of patents or other rights of third parties that may result from its use Copyright 2014 zBoost All rights reserved U S Patent Nos 7 221 967 7 729 669 7 486 929 7 409 186 7 783 318 8 583 034 8 583 033 7 684 838 D626 953 8 473 018 D One Meca Way Norcross GA 30093 Zz B OO 0 st web www zBoost com email support zBoost com phone 800 871 1612 local 770 239 5475 fax 770 239 5473 wD E E extending cell zones 111357_Rev01_04 21 14
11. d with your zBoost Mobile1 These provide you with options to customize the zBoost Mobile to fit virtually any cell phone To change arms gently lift the arm upward until the arm slides free from the zBoost Mobile1 To reposition arms move the arm above a different slot on the zBoost Mobile1 and gently slide the arm down until the arm is firmly in place Troubleshooting amp Understanding the Light The light on the side of the zBoost Mobile indicates whether the system is working or if there are problems Take the following steps based on the indicator light color when using the zBoost Mobile1 Light off If the light is not on Check connections on the power supply to see that it is firmly plugged into both 5 Need help YA www zBoost com the zBoost Mobile1 and the power source If using a DC power supply in your vehicle ensure the power supply is properly inserted Then check the 12 volt power from the car socket and the fuse Replace the fuse if necessary If using a power strip in a building ensure the power strip is plugged in and turned on and that power is coming from the outlet Red light An red light indicates the zBoost Mobile1 has powered down to protect the cell tower Separation between the zBoost Mobile and the Outside Antenna is important to prevent oscillation feedback similar to when a micro
12. p your sales receipt or other document showing proof of purchase Attach it to this User Manual and keep both nearby Also keep the original box and packing material in case you need to return your product Before requesting repair service If red light is on system is receiving signals from either the mobile device or the base station transceiver which are too strong for proper operation Please unplug your system Re orient your External Antenna and or Base Unit to reduce the excessive signal source Plug your system back in If still solid red call customer support 1 800 871 1612 To get warranty service Warranty service will be provided by zBoost If you believe you need service for your unit contact zBoost at 1 800 871 1612 or support zBoost com A representative will go through a diagnostic checklist with you If it is determined that the product needs to be returned for service or exchanged you will receive a return merchandise authorization RMA number The representative will give you complete shipping details Do not return products to zBoost without a Return Authorization Number RMA To get out of warranty service To obtain out of warranty service contact zBoost at 1 800 871 1612 or support zBoost com for information on the possibility of any costs for repair or replacement of out of warranty products Reminder Record the model and serial number found on the product below Model Serial Purchase Date
13. phone is too close to a speaker When oscillation occurs the zBoost Mobile1 shuts down in order to prevent interference in the cell tower If the light is red move the Outside Antenna farther away from the zBoost Mobile1 On a vehicle that usually means moving it farther toward the back of the car Remember to keep the antenna at least 6 inches from any window or sunroof In a building move the location of the zBoost Mobile1 farther from the window where the antenna is mounted Once you have separated the Outside Antenna and the zBoost Mobile1 reset the zBoost Mobile1 by disconnecting the power and then reconnecting the power supply If the light is green the zBoost Mobile is working properly If the red light is still on move the Outside Antenna farther away and repeat the process Green light A green light indicates the zBoost Mobile1 is working properly 0 Tech Support 800 871 1612 Mon Fri Hours 8 30 am to 5 30 pm EST Additional FAQ What hours can contact tech support Technical Support can be reached from 8 30am to 5 30pm EST by calling 800 871 1621 or by email at support zBoost com How does weather affect the performance of my Outside Antenna Water vapor e g rain fog snow or other precipitation creates an effective filter to cellular signal In times of heavy precipitation you may see less performance What s the difference between the 800 MHz and the 1900 MHz bands How do know which MH
14. s an option for mounting an antenna on an outside wall or roof of a building e With the bracket in place attach the 4 Need help YA www zBoost com magnet base of the antenna to the flat surface of the bracket The antenna must be mounted vertically for the best signal Install the Mounting Bracket and zBoost Mobile Put your zBoost Mobile in the Mounting Bracket see instructions under Vehicle Installation and place it in a convenient location such as a desk or table top in the room where you will use the phone The location should be at least three feet from the Outside Antenna to avoid oscillation feedback Your cell phone must be in the cradle for the zBoost Mobile to amplify the signal Use a Bluetooth headset wired hands free device or speakerphone for talking on the phone Attach the antenna to the zBoost Mobile1 Connect the cable from the Outside Antenna to the antenna connector on the bottom of the zBoost Mobile1 Do NOT plug in the power supply next step until the Outside Antenna cable is connected to the zBoost Mobile Ke Power up your zBoost Mobile Connect the power cable to the mini USB port on the bottom of the zBoost Mobile1 Then insert the adapter into the AC power supply 859969 sold separately Use only the supplied zBoost power supply g Tech Support 800 871 1612 Mon Fri Hours 8 30 am to 5 30 pm EST Adjusting the zBoost Mobile Arms Various sized arms are include
15. t may be shut in most vehicle doors without damaging the cable For a cleaner look carefully pull down the door seal run the cable under the seal and push the seal back into place This method reduces wear on the cable as the door opens and closes 3 Need help YA www zBoost com NS Ik Attach the zBoost Mobile to the Mounting Bracket After waiting 24 hours for the adhesive on the bracket to cure attach the zBoost Mobile1 by aligning the rectangular hole on the back of the zBoost Mobile1 with the tab on the Mounting Bracket grasping the sides of the zBoost Mobile1 and sliding it downward approximately inch into place The Mounting Bracket is designed to swivel for more convenient viewing angles Once the zBoost Mobile is in place you can adjust the angle of the bracket by loosening the knurled nut applying gentle pressure to the top or bottom of the zBoost Mobile1 and then tightening the nut when the desired angle is achieved Attach the antenna to the zBoost Mobile1 Connect the cable from the Outside Antenna to the antenna connector on the bottom of the zBoost Mobile1 Do NOT plug in the power supply next step until the Outside Antenna cable is connected to the zBoost Mobile1 Note The zBoost Mobile1 has a convenient mini USB charging port located on the right side of your booster This port allows for charging your phone or device zBoost offers several cables for this purpose 859966
16. z band my cell phone uses The zBoost Mobile1 works with all major North American cellular providers on the 800 amp 1900 MHz frequencies Traditionally 800 1900MHz are associated with voice and 3G data while 700MHz and 1700 2100MHz are associated with 4G data For more detail see below United States Carrier Frequency Use We recommend visiting www wirelessadvisor com for information regarding the frequency band used by your cell service provider in a specific geographical location Mobile Antennas Mini Mag 301126 w 12 5 RG174 cable SMA 301113 w 12 5 RG174 cable FME 12 Mag Mount w 12 5 RG174 311103 311125 311128 311703 314202 Trucker antenna w 10 5 RG58 311101 311701 Trucker antenna w 13 5 RG58 311119 311133 NMO Antenna s w RG174 Kit 311104 17410 800 1900 NMO antenna 10 RG174 cable Kit 311112 17410 800 1900 NMO antenna 10 RG174 cable Kit 314203 17410 800 900 1900 NMO antenna 10 RG174 cable Marine Antenna Kit 311130 5810 Marine Antenna 10 RG58 cable Glass Mount w 14 RG58 cable 311102 311114 Mini Glass Mount NMO Antenna s wl RG58 Kit 311104 5810 800 1900 NMO antenna 10 RG58 cable 6 Need help YA www zBoost com Kit 11112 5810 800 1900 NMO antenna 10 RG58 cable Kit 314203 5810 800 900 1900 NMO antenna 10 RG58 cable NMO Antenna s w LMR400 Kit 311104 40015 800 1900 NMO antenna 15 LMR400
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