Elo Touch Solution 4243L
Contents
1. Elo Touch Solutions 3243L Touchmonitors 4243L Touchmonitors SW601960 Rev B Copyright 2014 Elo Touch Solutions Inc All Rights Reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language or computer language in any form or by any means including but not limited to electronic magnetic optical chemical manual or otherwise without prior written permission of Elo Touch Solutions Inc Disclaimer The information in this document is subject to change without notice Elo Touch Solutions Inc and its Afffiliates collectively Elo makes no representations or warranties with respect to the contents herein and specifically disclaims any implied warranties of merchantability or fitness for a particular purpose Elo reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Elo to notify any person of such revisions or changes Trademark Acknowledgments AccuTouch CarrollTouch Elo Elo logo Elo Touch Elo Touch Solutions Elo TouchSystems IntelliTouch iTouch SecureTouch TouchTools and VuPoint are trademarks of Elo and its Affiliates Windows is a trademark of Microsoft Corporation User Manual 43L Series SW601960 Rev B Page 2 of 24 Table of Contents Chapter 1 Introduction 4 Chapter 2 Installation sss 5 Chapter 3 anio2. an image displayed on this monitor will look best when your computer s output resolution matches this monitor s native resolution of 1920 x 1080 For computer output resolutions at non native resolutions the monitor will scale the video to its panel s native resolution This involves stretching or compressing the input image as needed in the X and Y dimensions to fit the display s native resolution An unavoidable byproduct of the scaling algorithms is a loss of fidelity when the computer s output video image is scaled by the monitor to fit the display This loss of fidelity is most apparent when viewing feature rich images at close distances for example images containing small font text Your touchmonitor will likely not require video adjustments However for analog VGA video variations in video graphic card outputs may require user adjustments through the OSD to optimize the quality of the touchmonitor s displayed image These adjustments are remembered by the touchmonitor Also to reduce the need for adjustments for different video mode timings the monitor correctly scales and displays some of the video industry s most common video timing modes Refer to the technical specifications for this monitor at http www elotouch com for a list of these Preset Video Modes On Screen Display OSD Four OSD buttons are located on a wired control box These can be used to adjust various display parameters User Manual 43L Series SW60196
3. product unless otherwise directed in writing by the Seller Within thirty days after submitting such notice Buyer shall package the allegedly defective Product in its original shipping carton s or a functional equivalent and shall ship to Seller at Buyer s expense and risk Within a reasonable time after receipt of the allegedly defective Product and verification by Seller that the Product fails to meet the warranty set forth above Seller shall correct such failure by at Seller s options either i modifying or repairing the Product or ii replacing the Product Such modification repair or replacement and the return shipment of the Product with minimum insurance to Buyer shall be at Seller s expense Buyer shall bear the risk of loss or damage in transit and may insure the Product Buyer shall reimburse Seller for transportation cost incurred for Product returned but not found by Seller to be defective Modification or repair of Products may at Seller s option take place either at Seller s facilities or at Buyer s premises If Seller is unable to modify repair or replace a Product to conform to the warranty set forth above then Seller shall at Seller s option either refund to Buyer or credit to Buyer s account the purchase price of the Product less depreciation calculated on a straight line basis over Seller s stated Warranty Period These remedies shall be the buyer s exclusive remedies for breach of warranty Except for the express warra
4. G 2 It is encouraged and recommended that this product be recycled and reused according to local laws The product should not be thrown away casually Soe V Monitor Specifications Electrical Ratings Input 100 240VAC 50 60Hz 2 5A Operating Conditions Temperature 0 C 40 C Humidity 20 to 80 non condensing Altitude 0 to 3 658m Storage Conditions Temperature 20 C 60 C Humidity 10 to 90 non condensing Altitude 0 to 12 192m User Manual 43L Series SW601960 Rev B Page 22 of 24 Chapter 8 Warranty Information Except as otherwise stated herein or in an order acknowledgment delivered to Buyer Seller warrants to Buyer that the Product shall be free of defects in materials and workmanship The warranty for the touchmonitors and their components is 3 three years Seller makes no warranty regarding the model life of components Seller s suppliers may at any time and from time to time make changes in the components delivered as Products or components Buyer shall notify Seller in writing promptly and in no case later than thirty days after discovery of the failure of any Product to conform to the warranty set forth above shall describe in commercially reasonable detail in such notice the symptoms associated with such failure and shall provide to Seller the opportunity to inspect such Products as installed if possible The notice must be received by Seller during the Warranty Period for such
5. Scaling and Maintain Aspect Ratio Default Full Scaling Full Scaling scales the X and Y dimensions of the input video up or down as needed to the display s native resolution Fill To Aspect Ratio Assuming a landscape orientation and an input video with aspect ratio smaller than 1920 x 1080 scales the Y dimension of the input video up or down as needed to the display s Y resolution and scales the X dimension to maintain the input video s aspect ratio and fills the rest of the display with equal black bars on the left and right The touchscreen may need recalibration when switching between Aspect Ratio options Sharpness Adjusts sharpness of the displayed images Default no sharpness adjustment Only applicable at non native input video resolutions User Manual 43L Series SW601960 Rev B Page 13 of 24 Selects the display s color temperature The available color temperatures are 9300K 7500K 6500K 5500K and User Defined If the User Defined option is selected the send user can change the color temperature by changing individual R G and B gains on a emperature scale from 0 to 100 Default User Defined with R G and B all set to 100 OSD Adjusts the horizontal location of the OSD menus on the display H Position Default centered OSD Adjusts the vertical location of the OSD menus on the display V Position Default centered Adjusts how long a period of OSD button inactivity the to
6. Standards This equipment has been tested to the requirements for the CE Mark User Manual 43L Series SW601960 Rev B Page 19 of 24 as required by EMC Directive 2004 108 EC as indicated in European Standard EN 55022 Class B and the Low Voltage Directive 2006 95 EC as indicated in European Standard EN 60950 General Information to all Users This equipment generates uses and can radiate radio frequency energy If not installed and used according to this manual the equipment may cause interference with radio and television communications There is however no guarantee that interference will not occur in any particular installation due to site specific factors 1 In order to meet emission and immunity requirements the user must observe the following a Use only the provided I O cables to connect this digital device with any computer b To ensure compliance use only the provided manufacturer s approved line cord The user is cautioned that changes or modifications to the equipment not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment 2 If this equipment appears to cause interference with radio or television reception or any other device a Verify as an emission source by turning the equipment off and on If you determine that this equipment is causing the interference try to correct the interference by using one or more of the following measures i Move the d
7. this equipment which constitute a safety hazard Service should be provided only by a qualified service technician Contact a qualified electrician or the manufacturer if there are questions about the installation prior to connecting the equipment to mains power ll Emissions and Immunity Information Notice to Users in the United States This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Notice to Users in Canada This equipment complies with the Class A limits for radio noise emissions from digital apparatus as established by the Radio Interference Regulations of Industrial Canada Notice to Users in the European Union Use only the provided power cords and interconnecting cabling provided with the equipment Substitution of provided cords and cabling may compromise electrical safety or CE Mark Certification for emissions or immunity as required by the following standards This Information Technology Equipment ITE is required to have a CE Mark on the Manufacturer s label which means that the equipment has been tested to the following Directives and
8. 0 Rev B Page 12 of 24 The buttons and their functionality are Button Function when OSD is not displayed Function when OSD is displayed Menu Display OSD main menu Return to previous OSD menu ES Display OSD Brightness submenu eee en gt Display OSD Contrast submenu aU tieu parameter Select Input See veia Using the OSD buttons controls an on screen graphical user interface which displays on top of your input video allowing intuitive adjustment of the following display parameters Parameter Available Adjustment Brightness monitor brightness efault maximum Contrast Increase decrease monitor contrast Default best gray shade performance Clock Allows fine adjustments of the panel s pixel dot clock Only applicable for VGA input video Phase Allows fine adjustments of the panel s pixel dot clock phase Only applicable for VGA input video Automatically adjusts the system clock to the input analog VGA video signal affecting Auto Adjust the H position V position Clock and Phase menu items Only applicable for VGA input video Moves the image horizontally on the display in single pixel increments H position Default centered Only applicable for VGA input video Moves the image vertically on the display in single pixel increments V position Default centered Only applicable for VGA input video Aspect Ratio Switches the scaling method between Full
9. Elements Name Lead Pb Mercury Hg Cadmium Cd Hexavalent Polybrominated Polybrominated Chromium _ Biphenyls Diphenyl Cr6 PBB Ethers PBDE Plastic Parts O O O O O O Metal Parts X O O O O O Wire and X O O O O O Cable Assembly LCD Panel X O O O O O Touch X O O O O O Screen Panel PCBA X O O O O O Software O O O O O O CD etc O Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this component is below the limit requirement in SJ T 11363 2006 X Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this component is above the limit requirement in SJU T 11363 2006 For items marked with X exemptions were taken according to EU RoHS User Manual 43L Series SW601960 Rev B Page 21 of 24 Explanation of Markings 1 In accordance with the SJ T11364 2006 requirement the electronic information products are marked with the following pollution control logo The Environment Friendly Use Period for this product is 10 years The product will not leak or mutate under normal operating conditions listed below so that the use of this electronic information product will not result in any severe environmental pollution any bodily injury or damage to any assets Operating Temperature 0 40 Humidity 20 80 non condensing Storage Temperature 20 60 Humidity 10 90 non condensing
10. el Disconnect the AC power cable before cleaning To clean the display unit cabinet use a clean cloth lightly dampened with a mild detergent It is important that your unit remains dry Do not get liquids on or inside the unit If liquid does get inside have a qualified service technician check it before you power it on again Do not wipe the screen with a cloth or sponge that could scratch the surface To clean the touchscreen use window or glass cleaner applied to a clean cloth or sponge Never apply the cleaner directly to the touchscreen Do not use alcohol methyl ethyl or isopropyl thinner benzene or other abrasive cleaners User Manual 43L Series SW601960 Rev B Page 17 of 24 Waste Electrical amp Electronic Equipment Directive WEEE This product should not be disposed of with household waste It should be deposited at a facility that enables recovery and recycling User Manual 43L Series SW601960 Rev B Page 18 of 24 Chapter 7 Regulatory Information I Electrical Safety Information Compliance is required with respect to the voltage frequency and current requirements indicated on the manufacturer s label Connection to a different power source than those specified herein will likely result in improper operation damage to the equipment or pose a fire hazard if the limitations are not followed There are no operator serviceable parts inside this equipment There are hazardous voltages generated by
11. ge 10 of 24 The IntelliTouch Plus driver will only support multiple monitor if they are all using the IntelliTouch Plus touchscreen technology To use multiple IntelliTouch Plus monitors double click on the EloConfig desktop shortcut to open up the Elo Touchscreen Configuration screen Select Calibrate Touch Screen to calibrate multiple monitors Follow the steps that popup to calibrate both touch screens Restarts the Microsoft Touch Service if touch function appears to be lost Restart Windows Touch Service Calibrate all Touch screens Calibrate Touch Screens Device Infomation Cursor Edge Acceleration Disable Touch Restore Default Calibration Touch Screen Properties Shared Touch Alert beep and Hide Cursor During Calibration Settings for All Touch Screens Common Settings Define Touch EnabledAreas Settings are screen specific Define Touch Zones Copyrights Component Versions Web Support Readme Build infomation Gesture Support The IntelliTouch Plus touch technology enables several gestures that support single and multiple contacts Refer to the Microsoft Website http msdn microsoft com en us library dd940543 on the various gestures that are supported in Windows 7 User Manual 43L Series SW601960 Rev B Page 11 of 24 Video A display s native resolution is its width and height measured in number of pixels Generally for best performance
12. igital device away from the affected receiver ii Reposition turn the digital device with respect to the affected receiver iii Reorient the affected receiver s antenna iv Plug the digital device into a different AC outlet so the digital device and the receiver are on different branch circuits v Disconnect and remove any l O cables that the digital device does not use Unterminated I O cables are a potential source of high RF emission levels vi Plug the digital device into only a grounded outlet receptacle Do not use AC adapter plugs Removing or cutting the line cord ground may in crease RF emission levels and may also present a lethal shock hazard to the user If you need additional help consult your dealer manufacturer or an experienced radio or television technician User Manual 43L Series SW601960 Rev B Page 20 of 24 lll Agency Certifications The following certifications and marks have been issued or declared for this monitor Argentina S Mark Japan VCCI Taiwan BSMI Australia RCM Korea KCC United States FCC Canada CUL IC e Standby UL China CCC Mexico CoC Europe CE Russia EAC IV China RoHS In accordance to Chinese law Administration on the Control of Pollution Caused by Electronic Information Products the section below lists out the name and amount of the toxic and or hazardous materials that this product may contain Component Toxic or Hazardous Substances and
13. lution timing mode to be within the allowable timing ranges specified for your touchmonitor see website for specifications Use the Auto Adjust function in the OSD Verify your PC has the latest Elo drivers installed Touch functionality doesn t work Perform the calibration routine provided with the latest Elo drivers The OSD buttons or power button does not Check to see if the OSD lock or power lock functions respond when pressed are on Monitor display is dim Monitor display is blank Monitor displays an Out Of Range message Monitor display image looks strange User Manual 43L Series SW601960 Rev B Page 15 of 24 Technical Assistance Visit www elotouch com products for technical specifications for this device Visit www elotouch com go websupport for online self help Visit www elotouch com go contactsupport for technical support See this user manual s last page for worldwide technical support phone numbers User Manual 43L Series SW601960 Rev B Page 16 of 24 Chapter 6 Safety amp Maintenance Safety To avoid risk of electric shock follow all safety notices and do not disassemble the touchmonitor They are not user serviceable Ensure that your installation is equipped to maintain the specified environmental conditions listed in the Technical Specifications chapter Care and Handling The following tips will help keep your touchmonitor functioning at an optimal lev
14. n ERREUR bo P 7 Chapter 4 10 Chapter 5 Technical 15 Chapter 6 Safety amp 17 Chapter 7 Regulatory Information 19 Chapter 8 Warranty Information sss 23 User Manual 43L Series SW601960 Rev B Page 3 of 24 Chapter 1 Introduction Product Description Your new touchmonitor combines the reliable performance of Elo Touch Solutions touch products with the latest developments in touch technology and display design This combination of features creates a natural flow of information between a user and the touchmonitor This widescreen touchmonitor incorporates a 24 bit color active matrix thin film transistor LCD panel to provide high quality display performance Its Full HD resolution of 1920x1080 is suitable for displaying graphics and images Its LED backlight significantly reduces power consumption and eliminates mercury compared to CCFL backlit panels Other features that enhance this LCD monitor s performance are Plug amp Play compatibility and on screen display OSD controls Precautions Follow all warnings precautions and maintenance as recommended in this
15. nnect the power cable to the monitors input power jack and the AC power outlet 4 The touchmonitor ships in the ON state User Manual 43L Series SW601960 Rev B Page 6 of 24 Chapter 3 Mounting General Mounting Information The OSD text can be rotated between portrait and landscape mode through the OSD menu to better suit your mounting orientation Side Bracket Mount Threaded holes are provided on the sides of the monitor for mounting using the provided brackets ET3243L M4 THREADS MAX SCREW DEPTH 8MM x8 e e M peel um a o i SIDE MOUNT HORIZONTAL TOP BOTTOM B5 400 4 16 M4 THREADS MAX SCREW DEPTH x8 SIDE MOUNT VERITCAL LEFT RIGHT User Manual 43L Series SW601960 Rev B Page 7 of 24 For 4243L monitors M4 THREADS MAX SCREW DEPTH BMW X8 MOUN R NIAL TOP M 4 THREADS SCREW DEPTH 8MM x SIDE MOUNT VERITCAL LEFT RIGHT User Manual 43L Series SW601960 Rev B Page 8 of 24 Rear VESA Mount For ET3243L Monitors A four hole 400x200mm mounting pattern for M6 screws is provided on the rear of the monitor The VESA FDMI compliant counting is coded VESA MIS F 400 200 6 For the 4243L Monitor A four hole 400x400mm mounting pattern for M6 screws is provided on the rear of the monitor The VESA FDMI compliant counting is coded VESA MIS F 400 400 6 Refer to www elotouch com for dimensional d
16. nty set forth above seller grants no other warranties express or implied by statute or otherwise regarding the products their fitness for any purpose their quality their merchantability their non infringement or otherwise No employee of Seller or any other party is authorized to make any warranty for the goods other than the warranty set forth herein Seller s liability under the warranty shall be limited to a refund of the purchase price of the product In no event shall Seller be liable for the cost of procurement or installation of substitute goods by Buyer or for any special consequential indirect or incidental damages Buyer assumes the risk and agrees to indemnify Seller against and hold Seller harmless from all liability relating to i assessing the suitability for Buyer s intended use of the Products and of any system design or drawing and ii determining the compliance of Buyer s use of the Products with applicable laws regulations codes and standards Buyer retains and accepts full responsibility for all warranty and other claims relating to or arising from Buyer s products which include or incorporate Products or components manufactured or supplied by Seller Buyer is solely responsible for any and all representations and warranties regarding the Products made or authorized by Buyer Buyer will indemnify Seller and hold Seller harmless from any liability claims loss cost or expenses including reasonable attorney s fees attrib
17. ower Lockouts Press and hold the Menu and Up buttons for two seconds to enable disable the OSD Locking feature When the OSD Locking is enabled pressing any of the Menu Up Down or Select keys will have no effect on the system Press and hold the Menu and Down buttons for two seconds to enable disable the Power Locking feature When the Power Locking is enabled pressing the power switch will have no effect on the system User Manual 43L Series SW601960 Rev B Page 14 of 24 Chapter 5 Technical Support If you are experiencing trouble with your touchmonitor refer to the following suggestions If the problem persists please contact your local dealer or contact Elo Touch Solutions Customer Service Solutions to Common Problems Problem Suggested Troubleshooting The touchmonitor does not respond when turning on the system Check that the power cable is properly connected Use the OSD to increase the brightness Use the OSD to increase the contrast If the Power Status LED is blinking the monitor or Computer Module may be in SLEEP mode Press any key move the mouse touch the touchscreen to see if the image reappears Check that the signal source device is turned on Check that that there are no loose cable connections Adjust your computer s resolution timing mode to be within the allowable timing ranges specified for your touchmonitor see website for specifications Adjust your computer s reso
18. rawings User Manual 43L Series SW601960 Rev B Page 9 of 24 Chapter 4 Operation Power To turn the touchmonitor on or off press the touchmonitor power button on the OSD controller once The Power Status LED on the OSD controller functions according to the following table TouchMonitor Computer Module status LED status es c OFF SLEEP PULSING The system consumes low power when in SLEEP and OFF modes For detailed power consumption specifications refer to technical specifications on the Elo website at www elotouch com Touching the screen will bring the attached host PC out of SLEEP mode similar to moving the mouse or pressing a keyboard key To improve reliability and reduce wasteful power consumption disconnect the AC power cable from the monitor when long periods of disuse are planned Touch Your touchmonitor is factory calibrated and does not require manual calibration unless the input video is not fully scaled to the native resolution or the touch experience needs to be calibrated to a specific user IntelliTouch Plus Touchscreen Technology When connected to Windows 7 computers the touchmonitor can report two simultaneous touches The Intelli Touch Plus touchscreen can be re calibrated to your displayed video image if needed through the calibration function in the Elo driver control panel The driver can be downloaded from the Elo Touch website User Manual 43L Series SW601960 Rev B Pa
19. uchmonitor will wait before OSD Timeout closing the OSD The adjustable range is between 5 and 60 seconds Default 15 seconds Selects which language the OSD information is displayed in The available languages OSD are English French Italian German Spanish Simplified Chinese Traditional Language Chinese and Japanese Default English OSD Rotation Selects the touchmonitor mounting orientation between Landscape and Portrait to match your physical orientation This adjusts the rotation of the OSD text Default Landscape Recall Defaults Selecting Recall Defaults restores all factory default settings for OSD adjustable parameters except OSD Language and for Preset Video Mode timings Video Source The monitor continually scans for active video on the VGA DVI and HDMI connectors This adjustment selects which of those input ports should be given priority to be displayed The options are VGA Priority HDMI for ETX243L XXWA models or VGA Priority DVI Priority for ETX243L XXAA models Default HDMI for ETX243L XXWA models or DVI Priority for ETX243L XXAA models All touchmonitor adjustments made through the OSD are automatically memorized as soon as they are entered This feature saves you from having to reset your choices every time the touchmonitor is unplugged or powered off and on If there is a power failure the touchmonitor settings will not default to the factory specifications OSD and P
20. user manual to maximize the life of your unit and prevent risks to user safety See the Safety amp Maintenance chapter for more information This manual contains information that is important for the proper setup and maintenance of the unit Before setting up and powering on your new touchmonitor read through this manual especially the Installation Mounting and Operation chapters User Manual 43L Series SW601960 Rev B Page 4 of 24 Chapter 2 Installation Unpacking the Touchmonitor Open the carton and verify that the following items are present Touchmonitor eUser Manuals CD eMounting brackets eQuick Install Guide eVGA cable HDMI cable ETX243L XXWA models only eDVI cable ETX243L XXAA models only eUSB cable not available for ETX243L ONXX models e nternational power cables e Japanese language regulatory information pamphlet User Manual 43L Series SW601960 Rev B Page 5 of 24 Connector Panel amp Interfaces USB TOUCHSCREEN OUTPUT V HDMI INPUT AC POWER IN osp VGAINPUT DVI INPUT DETAILA SCALE 4 5 Note or HDMI are available on certain models only Touchmonitor Connections 1 Connect a video cable from your host computer to the monitor For VGA cables tighten the video cables screws for best performance 2 Connect the USB touch cable between the monitors USB connector and your PC s USB port Not applicable for No Touch models 3 Co
21. utable to Buyer s products or representations or warranties concerning same User Manual 43L Series SW601960 Rev B Page 23 of 24 Check out our website www elotouch com Get the latest e Product Information Specifications Upcoming events Press releases Software drivers Getting in Touch with Us To find out more about the extensive range of Elo touch solutions visit our website at www elotouch com or simply call the office nearest you North America Tel 800 ELO TOUCH Europe Asia Pacific Latin America Elo Touch Solutions Tel 1 408 597 8000 Tel 32 0 16 70 45 00 Tel 86 21 3329 1385 Tel 786 923 0251 1033 McCarthy Blvd Fax 1 408 597 8050 Fax 32 0 16 70 45 49 Fax 86 21 3329 1400 Fax 305 931 0124 Milpitas CA 95035 customerservice elotouch com elosales elotouch com www elotouch com cn www elotouch com User Manual 43L Series SW601960 Rev B Page 24 of 24
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