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Lenovo ThinkPad X140e

1. Recovery overview for the Windows 8 and Windows 8 1 operating systems This section provides information about the recovery solutions for the Windows 8 and Windows 8 1 operating systems A Windows recovery image is preinstalled in the recovery partition on your computer The Windows recovery image enables you to refresh your computer or reset your computer to the factory default settings You can create recovery media as backups or replacement for the Windows recovery image With the recovery media you can troubleshoot and fix the problems on your computer even if you cannot start the Windows 8 or Windows 8 1 operating system It is recommended that you create recovery media as early as possible For more information see Creating and using recovery media on page 56 Refreshing your computer If your computer does not perform well and the problem might be caused by a recently installed program you can refresh your computer without losing your personal files or changing your settings Attention If you refresh your computer the programs that came with your computer and the programs that you installed from Windows Store will be reinstalled but all other programs will be removed To refresh your computer do the following 1 Depending on the operating system do one of the following e For Windows 8 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC setti
2. The following table shows the contents of the Security menu Notes e Some items are displayed on the menu only if the computer supports the corresponding features e Default values are in boldface Table 5 Security menu items Menu item Submenu item Selection Comments Password Supervisor Password Refer to Supervisor password on page 44 Lock UEFI BIOS Settings e Disabled Enables or disables the 5 function that protects en items in the ThinkPad Setup program from being changed by a user who does not have the supervisor password By default this is set to Disabled If you set the supervisor password and enable this function no one but you can change 84 User Guide Table 5 Security menu items continued Comments any items in the ThinkPad Setup program Password at unattended Disabled If you select and enable boot Enabled Password at unattended boot a password prompt is displayed when the computer is turned on from either a power off state or hibernation state If you select Disabled no password prompt is displayed the computer goes ahead and loads the operating system To prevent unauthorized access set the user authentication on the operating system Password at restart e Disabled If you select and enable e Enabled Password at restart a password prompt is displayed when you restart the computer If you select Disabled no password prompt is displayed the computer goes ahead a
3. for Both with UEFI first boot mode and IPv6 and IPv4 stacks are both enabled Wireless LAN Radio e Disabled e AC Only e AC and Battery Disabled Enabled Disabled Enabled Disabled Enabled IPv6 First IPv4 First Enable the system to power on when the Ethernet controller receives a magic packet If you select AC Only the Wake on LAN function is enabled only when the ac power adapter is attached If you select AC and Battery the Wake on LAN function is enabled with any power sources Notes e The magic packet type Wake on LAN requires ac power The Wake on LAN function does not work when a hard disk password is set Configure whether to load the Ethernet LAN Option ROM to enable startup from an integrated network device This option must be enabled to display the MAC Address for the integrated network device Enable or disable Internet Protocol Version 4 IPv4 network stack for UEFI environment Enable or disable Internet Protocol Version 6 IPv6 network stack for UEFI environment Select network stack priority for UEFI PXE boot If you select On the internal wireless radio is turned on If you select Off the internal wireless radio is turned off Chapter 7 Advanced configuration 81 Table 4 Config menu items continued Always On USB e Disabled If you select Disabled Enabled the external USB devices cannot be charged through USB connectors Charge in Battery Ope
4. is a joint program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation Lenovo computers of the following machine types if the ENERGY STAR mark is affixed have been designed and tested to conform to the ENERGY STAR program requirements for computers 20BL and 20BM By using ENERGY STAR qualified products and taking advantage of the power management features of your computer you can help reduce the consumption of electricity Reduced electrical consumption can contribute to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when your computer has been inactive for a specified length of time Power plan Energy Saver settings when plugged into ac power e Turn off the display After 10 minutes e Put the computer into sleep After 20 minutes e Advanced power settings Turn off hard disks After 15 minutes Hibernate Never To awaken your computer from sleep mode press the Fn key on your keybo
5. vent from the battery pack or coin cell If your battery is damaged or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads stop using the battery and obtain a replacement from the battery manufacturer Chapter 2 Using your computer 27 Mroancer Only recharge the battery pack strictly according to instructions included in the product documentation nanoen Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations and your company s safety standards AA Dancer There is a danger of an explosion if the backup battery is incorrectly placed The lithium battery contains lithium and can explode if it is not properly handled or disposed of Replace only with a battery of the same type To avoid possible injury or death do not 1 throw or immerse into water 2 allow it to heat to more than 100 C 212 F or 3 attempt to repair or disassemble it Dispose of it as required by local ordinances or regulations and your company s safety standards Connecting to the network Your computer has one or more network adapters for connecting to the Internet or to your company s wired LAN or wireless LAN network Ethernet connections You can connect your computer to a local network or a broadband connection by using the built in Ethernet feature of the computer bancer Your compu
6. Recovery Media Windows 7 The Recovery Media program enables you to restore the contents of the hard disk drive to the factory default settings Rescue and Recovery Windows 7 The Rescue and Recovery program is a one button recovery and restore solution It includes a set of self recovery tools to help you diagnose computer problems get help and recover from system crashes even if you cannot start the Windows operating system Lenovo Companion Windows 8 and Windows 8 1 Your system s best features should be easy to access and understand With Lenovo Companion they are Use Lenovo Companion to register your computer access your user manual manage system health and update check the warranty status and see accessories customized for your computer You also can read hints and tips explore Lenovo forums and stay up to date on technology news with articles and blogs from trusted sources This app is filled with exclusive Lenovo content to help you learn about your new system Lenovo Settings Windows 8 and Windows 8 1 Chapter 1 Product overview 15 The Lenovo Settings program enables you to enhance your computing experience by turning your computer into a portable hotspot for Windows 8 only configuring camera and audio settings optimizing your power settings and creating and managing multiple network profiles e Lenovo Tools Windows 8 and Windows 8 1 The Lenovo Tools program helps you work more easily and securely by
7. a hardware encryption chip For the efficient use of the encryption feature be sure to set a hard disk password for the internal storage device Notice on deleting data from your hard disk drive or solid state drive Some of the data stored on the hard disk drive or solid state drive might be sensitive Handing your computer over to someone else without deleting the loaded software such as operating systems and application software might even violate license agreements Be sure to delete data stored on the hard disk drive or solid state drive before you dispose of sell or hand over your computer You can use the following methods to delete data from the hard disk drive or solid state drive e Move the data to the Recycle Bin and then empty the Recycle Bin e Delete the data e Format your hard disk drive or solid state drive using the software for initializing it e Use the recovery program provided by Lenovo to bring the hard disk drive or solid state drive back to the factory default settings These operations however only change the file location of the data they do not delete the data itself In other words the data retrieval processing is disabled under an operating system such as Windows The data is still there even though it seems to be lost Thus it is sometimes possible to read the data by use of special software for data recovery There is a risk that people of bad faith might read and misuse the critical data on hard d
8. along with hints and tips for maximum system performance Notes e The Lenovo Solution Center program is available only on models preinstalled with the Windows 7 operating system It also can be downloaded from http www lenovo com diags e If you are using other Windows operating system rather than Windows 7 Windows 8 or Windows 8 1 you can find the latest information about diagnostics for your computer at http www lenovo com diagnose If your computer is installed with the Windows 7 operating system when you are setting up your computer the Lenovo Solution Center program prompts you to create recovery media which you can use to restore the hard disk drive to the factory default state For more information see Creating and using a recovery media on page 49 To run the Lenovo Solution Center program see Lenovo programs on page 12 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running the program save and print the log files created by the program You will need the log files when you speak to a Lenovo technical support representative Troubleshooting If your computer has an error it typically displays a message or an error code or a beep sounds when you turn it on When you experience a problem refer to the corresponding sections in this topic to try to solve the problem by yourself Computer stops respo
9. and then follow the on screen steps to reinstall the program Reinstalling preinstalled device drivers Attention When you reinstall device drivers you are changing the current configuration of your computer Reinstall device drivers only when it is necessary to correct a problem with your computer To reinstall a device driver for a factory installed device do the following 1 Turn on your computer 2 Go to the C SWTOOLS directory 3 Open the DRIVERS folder Within the DRIVERS folder are several subfolders named for the various devices installed in your computer for example AUDIO and VIDEO 4 Open the subfolder for the device 5 Reinstall the device driver by one of the following methods e Inthe subfolder for the device look for a text file a file with the extension txt The text file contains information on how to reinstall that device driver e lf the subfolder for the device contains a file of setup information a file with the extension inf you can use the Add New Hardware program in the Windows Control Panel to reinstall the device driver Not all device drivers can be reinstalled by use of this program In the Add New Hardware program when prompted for the device driver you want to install click Have Disk and Browse Then select the device driver file from the device subfolder e Inthe subfolder for the device look for the executable file a file with the extension exe Double click the file and follow the
10. do one of the following e For Windows 7 Press Fn F5 to open the wireless radio switchboard Turn on or turn off the wireless feature as desired e For Windows 8 and Windows 8 1 Press Fn F5 to enable or disable the Airplane mode When the Airplane mode is enabled all of your wireless devices are turned off 30 User Guide You also can use the wireless radio switch to turn on or turn off the wireless radios of all the wireless devices on your computer Presentations and multimedia You can connect your computer to a projector to give presentations or you can connect your computer to an external monitor to expand your workspace Changing display settings You can change the display settings such as the display resolution font size and so on To change the display settings do the following 1 Open Control Panel and click Appearance and Personalization 2 Click Display for further configuration Connecting a projector or an external monitor This topic provides information about connecting a projector or an external monitor Attaching an external monitor Note If you attach an external monitor a video interface cable with a ferrite core installed on the cable is required Your computer can support a maximum video resolution of up to 2048x1536 with an external monitor attached to the VGA connector or up to 2560x1600 with an external monitor attached to the HDMI connector provided that the external monitor also supp
11. www lenovo com ThinkPadDrivers 2 Select your product name to view all the device drivers for your computer 3 Select the device drivers you that you need and follow the instructions on the screen Attention Do not download the device drivers from the Windows Update Web Always download the device drivers from http www lenovo com ThinkPadDrivers If you use the Windows 7 operating system you also can find the device drivers in the C SWTOOLS DRIVERS directory on your hard disk drive or solid state drive For more information see Reinstalling preinstalled programs and device drivers on page 53 Using the ThinkPad Setup program Your computer comes with the ThinkPad Setup program to enable you to select various setup parameters To start ThinkPad Setup do the following 1 Turn on the computer When the logo screen is displayed press the F1 key the ThinkPad Setup program main menu opens If you have set a supervisor password the ThinkPad Setup program main menu will be displayed after you enter the password You can start ThinkPad Setup by pressing Enter instead of entering the supervisor password However you cannot change the parameters that are protected by the supervisor password For more information refer to Using passwords on page 41 2 Using the cursor keys move to an item you want to change When the item is highlighted press Enter A submenu is displayed 3 Change the items you wish to change T
12. 3 0 connectors are used for connecting devices compatible with a USB interface such as a USB printer or a digital camera Note When you attach a USB cable to the connector make sure that the USB mark is facing upward Otherwise the connector might be damaged EJ Ethernet connector Connect your computer to a LAN with the Ethernet connector bancer To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector You can only connect an Ethernet cable to this connector Two indicators to the upper right and left of the connector show the status of the network connection When your computer connects to a LAN and a session with the network is available the upper left indicator is steady green While data is being transmitted the upper right indicator blinks yellow H Combo audio connector Connect headphones or a headset to listen to the sound from the computer You also can connect a headset to record audio or make calls Note The combo audio connector does not support a conventional microphone For more information see Using audio features on page 33 Bottom view Figure 4 ThinkPad X140e bottom view Chapter 1 Product overview 5 ER iio aN card E Memory upgrade slot E Hard disk drive or solid state drive Battery Use your computer with the battery power whenever ac power is unavailable Ea Memory upgrade slot You can increase the amount of memory in your computer by ins
13. Make sure that the USB device setup is correct and that the assignment of computer resource and the installation of the device driver are correct To open the Device Manager window go to Control Panel and click Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation Chapter 9 Troubleshooting computer problems 115 116 User Guide Chapter 10 Getting support This chapter provides information about getting help and support from Lenovo e Before you contact Lenovo on page 117 e Getting help and service on page 117 e Purchasing additional services on page 119 Before you contact Lenovo Often you can solve your computer problems by referring to the information in the explanations of error codes running diagnostic programs or by consulting the Lenovo Web site Registering your computer Register your computer with Lenovo at http www lenovo com register For more information see Registering your computer on page 17 Downloading system updates Downloading updated software might resolve problems you experience with your computer To download updated software go to the following Web site and follow the instructions on the screen http www lenovo com support Recording information Before you talk to a Lenovo representative record the following important information about your computer Recording problem symptom
14. See Installing device drivers on page 79 Install the Windows 7 fix modules You can find the Windows 7 fix modules in the C SWTOOLS OSFIXES directory For more information go to the Microsoft Knowledge Base home page at http support microsoft com 9 Install the registry patches for example the Enabling Wake on LAN from Standby for ENERGY STAR patch To download and install the registry patches go to the Lenovo Support Web site at http www lenovo com support ON DOO Ff Note After installing the operating system do not change the initial UEFI Legacy Boot setting in the ThinkPad Setup program Otherwise the operating system will not start correctly Copyright Lenovo 2013 2014 77 When you install the Windows 7 operating system you might need one of the following country or region codes Installing the Windows 8 or Windows 8 1 operating system Before you start print these instructions Attention The process of installing a new operating system deletes all the data on your hard disk drive or solid state drive including the data that were stored in a hidden folder To install the Windows 8 or Windows 8 1 operating system do the following 1 Start the ThinkPad Setup program 2 Select Startup gt Boot to display the Boot Priority Order submenu 3 Select the drive that contains the Windows 8 or Windows 8 1 operating system installation program for example USB HDD 4 Press the F10 key to exit the Thi
15. ac power adapter immediately 2 Turn off the computer immediately If the computer does not turn off remove the battery The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits 3 Wait until you are certain that all the liquid is dry before turning on your computer Note If you want to replace your keyboard you can purchase a new one Error messages e Message 0177 Bad SVP data stop POST task Solution Checksum of the supervisor password in the EEPROM is not correct The system board should be replaced Have the computer serviced e Message 0182 Bad CRC2 Enter Setup and load Setup defaults 100 User Guide Solution Checksum of the CRC2 setting in the EEPROM is not correct Press F1 to go to Using the ThinkPad Setup program Press F9 and then press Enter to load the default setting Press F10 and then press Enter to restart the system Message 0183 Bad CRC of Security Settings in EFI Variable Solution Checksum of the Security settings in the EFI Variable is not correct Press F1 to go to Using the ThinkPad Setup program Press F9 and then press Enter to load the default setting Press F10 and then press Enter to restart the system Message 0187 EAIA data access error Solution The access to EEPROM is failed Have the computer serviced Message 0188 Invalid RFID Serialization Information Area Solution The EEPROM checksum is not corre
16. are an administrator or supervisor you can select User Master to set two passwords The user can change the user password later ON DOO FW DY e If you select User Master do the following a When a window for typing the new user hard disk password opens type your new password in the Enter New Password field Press Enter b In the Confirm New Password field retype the password you just entered to verify it Press Enter c A message window opens and prompts you to set the master hard disk password Press Enter to continue d A window for typing the new master hard disk password opens Type your new password in the Enter New Password field Press Enter e Inthe Confirm New Password field retype the password you just entered to verify it Press Enter e If you select User only do the following a When a window for typing the new password opens type your new password in the Enter New Password field Press Enter Notes You can set the minimum length of a hard disk password through the Security menu If you set a hard disk password of over seven characters the hard disk drive can be used only with a computer that can recognize a hard disk password of over seven characters If you then install the hard disk drive in a computer that cannot recognize a hard disk password that contains more than seven characters you cannot get access to the drive b In the Confirm New Password field retype the password you just ent
17. as the main pointing device and disable the touch pad e Set the touch pad as the main pointing device and disable the TrackPoint pointing device Using the TrackPoint pointing device The TrackPoint pointing device consists of a pointing stick JJ on the keyboard and three click buttons at the bottom of the keyboard To move the pointer Ef on the screen you apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard the pointing stick itself does not move The speed at which the pointer moves depends on the pressure you apply to the pointing stick The functions of the left Ej and right J click buttons correspond to those of the left and right mouse buttons on a conventional mouse The TrackPoint center button E called the scroll bar enables you to scroll Web pages or documents in any direction with no need to use the graphic scroll bars on the side of the window If you are not familiar with the TrackPoint pointing device these instructions will help you get started 1 Place your hands in the typing position and press gently with an index finger or a middle finger on the pointing stick in the direction in which you want the pointer to move To move the pointer press the pointing stick away from you to move it up toward you to move it down to one side or the other to move it sideways Note The pointer might drift This is not a defect Stop using the TrackPoint pointing device for a few seconds t
18. changes were made to the files since your last backup operation You also can rescue individual files from a Rescue and Recovery backup located on your local hard disk drive a USB device or a network drive e Restore your hard disk drive from a Rescue and Recovery backup If you have backed up your hard disk drive using the Rescue and Recovery program you can restore the hard disk drive from a Rescue and Recovery backup even if you cannot start the Windows operating system e Restore your hard disk drive to the factory default settings The Rescue and Recovery workspace enables you to restore the complete contents of your hard disk drive to the factory default settings If you have multiple partitions on your hard disk drive you have the option to restore the factory default settings to the C partition and leave the other partitions intact Because the Rescue and Recovery workspace operates independently from the Windows operating system you can restore the factory default settings even if you cannot start the Windows operating system Attention If you restore the hard disk drive from a Rescue and Recovery backup or restore the hard disk drive to the factory default settings all files on the primary hard disk drive partition usually drive C will be deleted in the recovery process If possible make copies of important files If you are unable to start the Windows operating system you can use the rescue files feature of the Rescue and Reco
19. connected to ac power 1 Move your pointer to the top right or bottom right corner of the screen to display the charms and click Search 2 Depending on the operating system do one of the following e For Windows 8 Type recovery in the Search field and click Settings Then click Create a recovery drive e For Windows 8 1 Type recovery in the Search field and click the Search button Then click Create a recovery drive 3 Click Yes in the User Account Control window to allow the Recovery Media Creator program to start 4 Ensure that you select the Copy the recovery partition from the PC to the recovery drive option Then click Next Important If you clear the Copy the recovery partition from the PC to the recovery drive option you will create recovery media without the recovery partition content You still can start the computer from the recovery media but you might be unable to recover your computer if the recovery partition on your computer is damaged 5 Connect a proper USB drive then click Next 6 Click Create in the Recovery Drive window The creation of the recovery media starts 7 When the creation of the recovery media finishes do one of the following e To keep the recovery partition on your computer click Finish e To delete the recovery partition on your computer click Delete the recovery partition Attention If you delete the recovery partition on your computer do keep the recovery media in a safe place The Window
20. do one of the following Copyright Lenovo 2013 2014 17 e On the Windows 7 operating system click Start gt Help and Support e On the Windows 8 or Windows 8 1 operating system move your pointer to the top right or bottom right corner of the screen to display the charms Then click Settings gt Help Additionally the Windows 8 1 operating system provides a Help Tips application that you can open from the Start screen or Apps screen Can change the Windows 8 1 startup behavior to open either the desktop or the Start screen On the Windows 8 1 operating system you can set the computer to open either the desktop or the Start screen by default To set the default startup screen do the following 1 On the desktop move your pointer to the taskbar at the bottom of the screen and right click on the taskbar 2 Click Properties The Taskbar and Navigation properties window is displayed 3 On the Navigation tab locate the Start screen section and then do one of the following e To set the desktop as your default startup screen select When I sign in or close all apps on a screen go to the desktop instead of Start so a check is visible e To set the Start screen as your default startup screen remove the check from the When sign in or close all apps on the screen go to desktop instead of Start checkbox 4 Click OK to save the new setting This feature is not available on the Windows 8 operating system How to use the batte
21. evidence of fire water or structural damage Disconnect the attached power cords battery pack and all the cables before you open the device covers unless instructed otherwise in the installation and configuration procedures Do not use your computer until all internal parts enclosures are fastened into place Never use the computer when internal parts and circuits are exposed xii User Guide Manor Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 1 Turn everything OFF First attach all cables to devices 2 First remove power cords from outlets Attach signal cables to connectors 3 Remove signal cables from connectors Attach power cords to outlets 4 Remove all cables from devices Turn devices ON The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to the computer The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer Liquid crystal display LCD notice CAUTION The liquid crystal display LCD is made of glass and rough handling or dropping the computer can cause the LCD to break If the LCD breaks and the internal fluid gets into your eyes or on your hands immediately wash the affected areas
22. hair dryer 96 User Guide Note Avoid spraying cleaner directly onto the display or the keyboard Cleaning your computer display To clean the computer display do the following 1 Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on your display it might be a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside 2 Wipe or dust the stain gently with a soft dry cloth 3 If the stain remains moisten a soft lint free cloth with water or a 50 50 mixture of isopropyl alcohol and water that does not contain impurities 4 Wring out as much of the liquid as you can 5 Wipe the display again do not let any liquid drip into the computer 6 Be sure to dry the display before closing it Chapter 8 Preventing problems 97 98 User Guide Chapter 9 Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer This chapter contains the following topics e Diagnosing problems on page 99 e Troubleshooting on page 99 Diagnosing problems If you experience problems with your computer use the Lenovo Solution Center program as a starting point for solving them The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information
23. hearing vision or mobility limitations navigate and use their computer For example some users might not have the fine motor skills required to use a mouse or select key combinations Other users might require larger fonts or high contrast display modes In some cases magnifiers and built in speech synthesizers are available For detailed information about each of these features consult the Microsoft help information system To use the Accessibility Options program open Control Panel and click Ease of Access Ease of Access Center Screen reader technologies Screen reader technologies are primarily focused on software program interfaces help information systems and a variety of online documents However in the case where a screen reader cannot read documents the document must first go through a conversion process One solution converts Adobe PDF files into a format that is read by the screen reader programs This solution is a Web based service provided by Adobe Systems Incorporated Through http access adobe com Adobe PDF documents can be converted to HTML or plain text in many languages One conversion option converts PDF documents on the Internet A second option enables users to submit the URL of an Adobe PDF file through e mail to convert it to HTML or ASCII text Adobe PDF files on a local hard disk drive local CD ROM or LAN also can be converted by attaching the Adobe PDF file to an e mail message Traveling with your comp
24. instructions on the screen Attention If you need updated device drivers do not download them from the Windows Update Web site Obtain them from Lenovo For more information see Making sure device drivers are current on page 94 Solving recovery problems If you are unable to access the Rescue and Recovery workspace or the Windows environment do one of the following e Use a rescue medium to start the Rescue and Recovery workspace See Creating and using a rescue medium on page 52 e Use recovery media if all other methods of recovery have failed and you need to restore the hard disk drive to the factory default settings See Creating and using a recovery media on page 49 Chapter 5 Recovery overview 53 Note If you are unable to access the Rescue and Recovery workspace or the Windows environment from a rescue medium or recovery media you might not have the rescue device an internal hard disk drive a disc a USB hard disk drive or other external devices set as the first boot device in the startup device sequence You must first make sure that your rescue device is set as the first boot device in the startup device sequence in the ThinkPad Setup program See Startup menu on page 88 for detailed information about temporarily or permanently changing the startup device sequence It is important to create a rescue medium and a set of recovery media as early as possible and store them in a safe place for future use
25. intensive components the faster you consume battery power Chapter 2 Using your computer 23 Spend more time unplugged with ThinkPad batteries Mobility has revolutionized business by allowing you to take your work wherever you go With ThinkPad batteries you will be able to work longer without being tied to an electrical outlet Checking the battery status The battery status icon in the Windows notification area displays the percentage of battery power remaining The rate at which you use battery power will determine how long you can use the battery of your computer between charges Because each computer user has different habits and needs it is difficult to predict how long a battery charge will last There are two main factors e How much energy is stored in the battery when you begin to work e The way you use your computer For example How often you access the hard disk drive How bright you make the computer display How often you use the wireless features To check for detailed battery status information do the following e For Windows 7 Start the Power Manager program and click the Battery tab e For Windows 8 and Windows 8 1 Start the Lenovo Settings program and click Power Using the ac power adapter The power to run your computer can come either from the lithium ion Li ion battery pack provided with it or from ac power through the ac power adapter While you use ac power the battery charges automati
26. on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button 4 Click the icon for the desired monitor the Monitor 2 icon is for the external monitor 5 Click Advanced Settings 6 Click the Monitor tab Check the monitor information window to make sure that the monitor type 12 13 14 15 16 is correct If it is click OK to close the window otherwise do the following If more than one monitor type is displayed select Generic PnP Monitor or Generic Non PnP Monitor Click Properties If you are prompted for an administrator password or confirmation type the password or provide confirmation Click the Driver tab 10 11 Click Update Driver Click Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer Clear the Show compatible hardware check box Select your monitor manufacturer and model After updating the driver click Close Set Resolution Note To change the color settings select the Monitor tab then set Colors Click OK e Problem The screen is unreadable or distorted Solution Make sure that The monitor information is correct and the appropriate monitor type is selected Refer to the solution to the above problem Make sure that an appropriate refresh rate is selected by doing the following 108 User Guide 1 Connect the external monitor to the mo
27. opens Select Security using the cursor directional keys to move down the menu Select Password Select Supervisor Password A window opens prompting you to enter a new password Depending on your needs do one of the following e To set a password do the following a In the Enter New Password field type a desired password and press Enter b In the Confirm New Password field retype the password and press Enter e To change a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b In the Enter New Password field type the new supervisor password then retype the password you just entered to verify it in the Confirm New Password field Press Enter e To remove a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b Leave the Enter New Password and Confirm New Password fields blank Press Enter Chapter 4 Security 45 Attention You might want to note down your password and keep it in a safe place If you forget your supervisor password Lenovo cannot reset your password You must take your computer to a Lenovo reseller or a Lenovo marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service 9 In the Setup Notice window that is displayed press Enter to continue 10 Press F10 The Setup Confirmation window op
28. screws fj and then remove the cover Ef 6 Turn the computer over and open the display 70 User Guide 7 Push hard in the direction shown by the arrows J to unlatch the front side of the keyboard The keyboard will be detached slightly Ej Installing the keyboard To install the keyboard do the following Chapter 6 Replacing devices 71 1 Attach the cables Jj and E by flipping the connectors H and J downwards 2 Insert the keyboard Make sure that the rear edge of the keyboard is under the frame 72 User Guide 3 Slide the keyboard in the direction shown by the arrows until the keyboard is secured in place 4 Reinstall the screws Chapter 6 Replacing devices 73 6 Reinstall the battery See Replacing the battery on page 59 7 Turn the computer over again Connect the ac power adapter and all cables Replacing the backup battery Before you start print these instructions Prerequisites for the procedure Dancer If the backup battery is incorrectly replaced there is danger of an explosion The backup battery contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause t
29. system In some situations you might need to install a new operating system This topic provides instructions on how to install a new operating system Installing the Windows 7 operating system Before you start print these instructions Attention The process of installing a new operating system deletes all the data on your hard disk drive or solid state drive including the data that were stored in a hidden folder To install the Windows 7 operating system do the following 1 Copy all the subdirectories and files in the C SWTOOLS directory to a removable storage device e The supplement files for the Windows 7 operating system are in the C SWTOOLS OSFIXES directory e The device drivers are in the C SWTOOLS DRIVERS directory e The preinstalled programs are in the C SWTOOLS APPS directory 2 Start the ThinkPad Setup program 3 Select Startup gt UEFI Legacy Boot Then do one of the following e To install the Windows 7 32 bit operating system select Legacy Only or Both e To install the Windows 7 64 bit operating system in Legacy mode select Legacy Only e To install the Windows 7 64 bit operating system in UEFI mode select UEFI Only Press the F10 key to exit the ThinkPad Setup program Insert the Windows 7 operating system installation DVD into the optical drive and restart the computer Restore the C SWTOOLS directory that you backed up before installing the Windows 7 operating system Install the device drivers
30. the correct voltage and current for the product you are installing Carefully connect and disconnect the equipment from the electrical outlet Power supply statement bancer Never remove the cover on a power supply or any part that has the following label attached Copyright Lenovo 2013 2014 ix Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician External devices CAUTION Do not connect or disconnect any external device cables other than USB cables while the computer power is on otherwise you might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices General battery notice Mroancer Personal computers manufactured by Lenovo contain a coin cell battery to provide power to the system clock In addition many mobile products such as notebook computers utilize a rechargeable battery pack to provide system power when in portable mode Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts Never attempt to open or service any battery Do not crush puncture or incinerate batteries or short circuit the metal contacts Do not expose the battery
31. time Charging the battery When you check battery status and find that the percentage of power remaining is low or when the power alarm alerts you that the remaining power is low you need to charge your battery or replace it with a charged battery If an ac outlet is convenient plug the ac power adapter into it and then insert the jack into the computer The battery will be fully charged in about three to six hours This is affected by the battery size and the physical environment The battery status indicator will let you know that the battery is charging and will also notify you when the battery is fully charged Note To increase the life of the battery the computer does not start recharging the battery if the remaining power is greater than 95 Maximizing the battery life To maximize the life of the battery do the following e Use the battery until the charge is completely depleted that is use the battery until the battery status indicator starts blinking orange e Recharge the battery completely before using it The battery is fully charged if the battery indicator shows green when the ac power adapter is plugged in e Always use power management features such as power modes screen blank sleep and hibernation Managing the battery power To achieve the best balance between performance and power saving adjust your power plan settings To access power plan settings do the following e For Windows 7 Start the Power Ma
32. to enable the wakeup function The scheduled tasks are displayed 4 Click a scheduled task and then click the Conditions tab 5 Under Power select the check box for Wake the computer to run this task Enabling the battery alarm on the Windows 7 operating system For the Windows 7 operating system you can program your computer so that when the battery power falls below a certain level three events occur e The alarm goes off e A warning message is displayed e The LCD is turned off To enable the battery alarm do the following 1 Start the Power Manager program 2 Click the Global Power Settings tab 3 For Low battery alarm or Critically low battery alarm set the percentage of the power level and set the action Note If your computer enters sleep or hibernation mode when the battery is low but the alarm message has not yet been displayed the message will be displayed when the computer resumes To resume normal operation click OK 26 User Guide Handling the battery This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder The system does not support unauthorized batteries or batteries designed for other systems If an unauthorized battery or a battery designed for another system is installed the system will not charge Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties fo
33. to water or other liquids Only recharge the battery pack strictly according to instructions included in the product documentation Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell If your battery is damaged or if you notice any discharge from your battery or the buildup of foreign materials on the battery leads stop using the battery and obtain a replacement from the battery manufacturer Batteries can degrade when they are left unused for long periods of time For some rechargeable batteries particularly Lithium lon batteries leaving a battery unused in a discharged state could increase the risk of a battery short circuit which could shorten the life of the battery and also can pose a safety hazard Do not let rechargeable Lithium lon batteries completely discharge or store these batteries in a discharged state Rechargeable battery notice Dancer Do not attempt to disassemble or modify the battery pack Attempting to do so can cause an explosion or liquid leakage from the battery pack A battery pack other than the one specified by Lenovo or a disassembled or modified battery pack is not covered by the warranty If the rechargeable battery pack is incorrectly replaced there is danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recom
34. 2 Select the corresponding item to eject the card from the Windows operating system 3 Press the card to eject it from your computer 4 Remove the card from your computer and store it safely for future use Note If you do not remove the card from your computer after you eject the card from the Windows operating system the card can no longer be accessed To access the card you must remove it once then insert it again Chapter 2 Using your computer 35 36 User Guide Chapter 3 You and your computer This chapter provides information about accessibility comfort and traveling with your computer Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform In addition use healthy work habits to maximize your performance and comfort while using your computer The following topics provide information about arranging your work area setting up your computer equipment and establishing healthy work habits Lenovo is committed to providing the latest information and technology to our customers with disabilities Refer to our accessibility information which outlines our efforts in this area Ergonomic information Working in the virtual office might mean adapting to frequent changes in your environment For example adapting to the surrounding
35. External mouse if you are accustomed to using one e Ethernet cable e Extra battery charged Chapter 3 You and your computer 39 e A quality carrying case that provides adequate cushion and protection e External storage device If you are traveling to another country you might want to consider an ac power adapter for the country to which you are traveling To purchase travel accessories go to http www lenovo com accessories 40 User Guide Chapter 4 Security This chapter provides information about how to protect your computer from theft and unauthorized use e Attaching a mechanical lock on page 41 e Using passwords on page 41 e Hard disk security on page 46 e Notice on deleting data from your hard disk drive or solid state drive on page 46 e Using firewalls on page 47 e Protecting data against viruses on page 47 Attaching a mechanical lock You can attach a mechanical lock to your computer to help prevent it from being removed without your permission Attach a mechanical lock to the keyhole of the computer then secure the chain on the lock to a stationary object Refer to the instructions shipped with the mechanical lock Note You are responsible for evaluating selecting and implementing the locking devices and security features Lenovo makes no comments judgments or warranties about the function quality or performance of locking devices and security features Usi
36. R E PBR BR in IK a TV FRKE SIRI AM Pb Hg Cd Cr VI PBB PBDE EPAI EE BR X 6 0 oO O o ARE HE X O 0 0 O O JEZIK X O O O O O LCD HIR X o 0 oO 6 O CAHIR RICH ICH LCD HR X 6 0 0 0 o LED ICH MH X O O oO O O Ate X O O O O O Earth X o 0 oO O O EHRE X o 0 oO O O Ar st M X O O O O O HMHF AF KERGESI T 1136449 E Hl o RRA RAAE ZRNA RMS PN BYE GB T 2657260 HERZEN a RUE X ZRTBEFEYHREIEBHERNT DAMA FS EE GB T 26572 MENENREER WA WX DENE ERNSRRAREK TREUEN ASDA BR EM EHER HF ZEN PR CPCB RAAT RER CIC MERR FELASA A REA LS Le HRS HVS IRIS PLE AE Alas FER AERA SEAT AY i i ERNA OR 0 ORAS FASABR CEPuP 5 P UB RT oh AY IE RE J HHR 134 User Guide Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE Turkiye EEE Yonetmeligine Uygunluk Beyani Bu Lenovo r n T C evre ve Orman Bakanl n n Elektrik ve Elektronik Esyalarda Bazi Zararl Maddelerin Kullaniminin S n rland r lmas na Dair Y netmelik EEE direktiflerine uygundur EEE Y netmeli ine Uygundur Ukraine RoHS Llum nigTBepa gt KyeMmo LO npoaykyuia JleHOBO BignoBigae BUMOTaM HOPMaTUBHUX aKTiB YKPaiHn AK OOMExKylOTb BMICT HEDEINE4HNX PeYOBUH India R
37. SC 61000 3 2 Ham Lenovo product service information for Taiwan A Lenovo EMRBRBERUT fay Bt Fes AAS AS 1 BRA BH 2S Blt rh A BIRKS B80 ARI Bae O800 000 702 When attaching an external monitor If you attach an external monitor a video interface cable with a ferrite core installed on the cable is required Eurasian compliance mark EH Monenn OTHOCALINECA K HACTOALLIEM cepnn CeMeiicTBy NDOAYKTOB N BNepBble BbINYLIEHHbIe B OOpalyjeHue Ho 14 cbespana 2013 ropa ceptucbuyupoBaHb no TPE6OBAaHNsIm CuctembI cepTuduKkayuu FOCT P u unu no TPe6OBaHNsIM egnHo CUCTEMbI cepTuchukaunn TamoxKeHHoro Coosa ME CTBOBABLLINM B MOMEHT ceprucbnkaunn n MapkKupyroTcaA 3HAKOM CooTBeTcTBUA OCT P Monenn OTHOCALUNECH K HACTOALIEM cepnn CeMeiicTBy NDOAYKTOB N BNepBble BbINyLLIEHHbIE B OOpalyeHue nocne 14 cbespana 2013 ropa ceptuchuumpoBakbI B eAUHON CucTemMe cepTuchukaunn TamoxKeHHoro Cosa Ha COOTBETCTBUE TPE OBAHNSIM MPVUMEHNMBbIX TexHuyeckux PernaMeHToB N MapKuUpyloTca 3HaKoM EAC Brazil regulatory notice Ouvir sons com mais de 85 decib is por longos periodos pode provocar danos ao sistema auditivo Mexico regulatory notice Advertencia En Mexico la operaci n de este equipo est sujeta a las siguientes dos condiciones 1 es posible que este equipo o dispositivo no cause interferencia perjudicial y 2 este equipo o dispositivo debe aceptar cualquier interferencia incluyendo la que pueda causar su operaci n no deseada App
38. The product on the recovery media might be used only for the following purposes Restore the product preinstalled on your computer Reinstall the product Modify the product using the Additional Files Notes To prevent potential performance risks or unexpected behavior that might be caused by the new hard disk drive technology it is recommended that you use one of the following back up software programs e ThinkVantage Rescue and Recovery version 4 3 or later e Acronis True Image 2010 or later e Paragon Backup amp Recovery 10 Suite or later Paragon Backup amp Recovery 10 Home or later Creating and using a recovery media You can use recovery media to restore the hard disk drive to the factory default settings Recovery media are useful if you transfer the computer to another area sell the computer recycle the computer or put the computer in an operational state after all other methods of recovery have failed As a precautionary measure it is important to create recovery media as early as possible Note The recovery operations you can perform using recovery media vary depending on the operating system from which the recovery media were created The recovery media might contain a boot medium and a data medium Your Microsoft Windows license permits you to create only one data medium so it is important that you store the recovery media in a safe place after you have made them Creating recovery media This section provides inst
39. ThinkPad User Guide ThinkPad X140e Note Before using this information and the product it supports be sure to read and understand the following e Safety Warranty and Setup Guide e Regulatory Notice e Important safety information on page vi e Appendix E Notices on page 137 The latest Safety Warranty and Setup Guide and the Regulatory Notice are available on the Lenovo Support Web site at http www lenovo com UserManuals Fourth Edition December 2014 Copyright Lenovo 2013 2014 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Read this first Important safety information fog as Conditions that require immediate action Safety guidelines Chapter 1 Product overview Locating computer controls connectors and indicators f ER Front view Right side view Left side view Bottom view Status indicators Locating important product information Machine type and model label FCC ID and IC Certification number label Certificate of Authenticity label Genuine Microsoft label Features Specifications Operating environment Lenovo programs Accessing Lenovo programs on athe Windows 7 operating system Accessing Lenovo programs on ae Windows 8 or Windows 8 1 operating system Leno
40. UEFI and Legacy Legacy First UEFI Only The system will boot from the UEFI enabled operating e UEFI Only system e Legacy Only Legacy Only The system will boot from any operating system other CSM Support for UEFI Only than the UEFI enabled one e Yes Note If you select UEFI Only e No the system cannot boot from the bootable devices that do not have the UEFI enabled operating system Compatibility Support Module CSM is required for booting the legacy operating system If you select UEFI Only CSM Support is selectable For Both or Legacy Only mode CSM Support is not selectable Chapter 7 Advanced configuration 89 Table 6 Startup menu items continued Boot Mode e Quick Screen during POST e Diagnostics e Quick The ThinkPad logo screen is displayed e Diagnostics Test messages are displayed Beep at POST completion e Quick No Sounds on error cases only e Diagnostics Yes Always sounds Ctrl S prompt for on board Ethernet e Quick No Diagnostics Yes Memory testing during POST e Quick Quick test or no test e Diagnostics Full test Testing other devices during POST e Quick Minimum test or no test e Diagnostics Can perform necessary testing for critical devices Note You also can enter the Diagnostic mode by pressing Esc during the POST Option Key Display Disabled If you select Disabled then the Enabled message To interrupt normal startup pre
41. Windows 8 or Windows 8 1 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 8 or Windows 8 1 operating system This enables you to recover or repair the operating system even if the Windows 8 or Windows 8 1 operating system fails to start After two consecutive failed boot attempts the Windows recovery environment starts automatically Then you can choose repair and recovery options by following the instructions on the screen Note Ensure that your computer is connected to ac power during the recovery process Chapter 5 Recovery overview 55 Creating and using recovery media You can create recovery media as backups for the Windows recovery environment and the Windows recovery image If you cannot start the computer you can use recovery media to troubleshoot and fix the problems on your computer It is recommended that you create recovery media as early as possible Once you create recovery media keep them in a safe place and do not use them to store other data Creating recovery media To create recovery media you need a USB drive with at least 8 GB of storage The required USB capacity depends on the size of the recovery image Attention Creating recovery media will delete anything stored on the USB drive To avoid data loss make a backup copy of all the data that you want to keep To create recovery media do the following Note Ensure that your computer is
42. acks dents or creases discharge from a battery or a buildup of foreign substances on the battery e Acracking hissing or popping sound or strong odor that comes from the product e Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter e The computer product power cord or power adapter has been exposed to water e The product has been dropped or damaged in any way e The product does not operate normally when you follow the operating instructions Note If you notice these conditions with a product such as an extension cord that is not manufactured for or by Lenovo stop using that product until you can contact the product manufacturer for further instructions or until you get a suitable replacement Safety guidelines Always observe the following precautions to reduce the risk of injury and property damage Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation Only use a Service Provider who is approved to repair your particular product Note Some computer parts can be upgraded or replaced by the customer Upgrades typically are referred to as options Replacement parts approved for customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or repla
43. age System memory has been removed Solution System memory has been removed Press Esc to normal boot Message This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder The system does not support unauthorized batteries or batteries designed for other systems If an unauthorized battery or a battery designed for another system is installed the system will not charge Press the ESC key to continue Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use Solution Replace the battery with the correct Lenovo battery for this system If you still see the same error message contact with Lenovo service to have the computer serviced Message The battery installed is not supported by this system and will not charge Please replace the battery with the correct Lenovo battery for this system Press the ESC key to continue Solution Replace the battery with the correct Lenovo battery for this system If you still see the same error message contact with Lenovo service to have the computer serviced Errors without messages Problem My screen keeps blanking when do not want it to Solution If you system is preinstalled with the Windows 7 operating system you can disable any system timers such as the LCD turn off timer or the blank timer by doing the follow
44. all of your office furniture so that you know how to adjust your work surface seat and other work tools to accommodate your preferences for comfort If your work area is not in an office setting be sure to take special note of employing active sitting and taking work breaks Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs Access the following Web site to view some of these options http www lenovo com essentials Explore your options for docking solutions and external products that provide the adjustability and features that you want Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology As a result the following information provides ways to help users that have hearing vision and mobility limitations get the most out of their computer experience Assistive technologies enable users to access information in the most appropriate way Some of these technologies are already provided in your operating system Others can be purchased through vendors or accessed through the World Wide Web http www lenovo com healthycomputing Assistive technologies Some accessibility technologies are available through the Accessibility Options program Depending on your operating system the number of accessibility options available varies In general accessibility 38 User Guide options enhance the way users with
45. apter 9 Troubleshooting computer problems 103 5 Check for error messages during startup Follow the appropriate corrective actions for power on self test POST error messages Verify that the latest UEFI BIOS for your model has been installed Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed Run diagnostic programs See Diagnosing problems on page 99 Networking problems The following are the most common networking problems Ethernet problems e Problem Your computer cannot connect to the network Solution Make sure that The cable is installed correctly The network cable must be securely connected both to the Ethernet connector of your computer and to the RJ45 connector of the hub The maximum allowable distance from the computer to hub is 100 meters If the cable is connected and the distance is within acceptable limits but the problem persists try a different cable You are using the correct device driver 1 Open Control Panel and click Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 2 If the exclamation mark is displayed next to the adapter name under Network adapters you might not be using the correct driver or the driver might have been disabled To update the driver right click the highlighted adapter 3 Click Update Driver S
46. ard e Fn P Has the same functions as the Pause key on the conventional keyboard e Fn S Has the same functions as the SysRq key on the conventional keyboard Windows key For Windows 7 Press the Windows key Jj to open the Start menu For Windows 8 and Windows 8 1 Press the Windows key to switch between the current workspace and the Start screen You also can use the Windows key together with another key to achieve other functions For details refer to the help information system of the Windows operating system Using the ThinkPad pointing device Your computer comes with the ThinkPad pointing device The ThinkPad pointing device consists of the TrackPoint pointing device and the touch pad each of which is itself a pointing device with both basic and extended functions You can configure both devices by choosing the settings you prefer as follows e Set both the TrackPoint pointing device and the touch pad as pointing devices This setting enables the use of all the basic and extended functions of the TrackPoint pointing device and the touch pad Chapter 2 Using your computer 21 e Set the TrackPoint pointing device as the main pointing device and the touch pad for extended functions only This setting enables the use of all basic and extended functions with the TrackPoint pointing device while limiting the use of the touch pad to scrolling tap zones and slow motion pointer functions e Set the TrackPoint pointing device
47. ard For more information about these settings see the Windows Help and Support information on your computer The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory and the setting remains valid even when the computer is in sleep mode If you do not need to have Wake on LAN enabled while your computer is in sleep mode you can reduce the power consumption and prolong the time in sleep mode by disabling the setting of Wake on LAN for sleep mode To disable the setting of Wake on LAN for sleep mode do the following 1 Open Control Panel 2 Click Hardware and Sound gt Device Manager 3 In the Device Manager window expand Network adapters 4 Right click your network adapter device and click Properties Copyright Lenovo 2013 2014 131 5 Click the Power Management tab 6 Clear the Allow this device to wake the computer check box 7 Click OK 132 User Guide Appendix D Restriction of Hazardous Substances Directive ROHS European Union RoHS Lenovo products sold in the European Union on or after 3 January 2013 meet the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or ROHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en ROHS_Communication pdf Copyright Lenovo 2013 2014 133 China RoHS Amt ARMEE
48. ardous substances For additional WEEE information go to http www lenovo com recycling Recycling information for China SBE FF ay BT mh DT WB Sh BP BE A BA HE as PEE FRAG SCID FN RE RP it BR FD Jt DARRER a IY RES EI Ae REF HE a LE i TT BC Se BE FARE AE KEZAR A Ed Be FT EN TT cb Be PEE TT DT CS ES DT CRS fis WAEA http support lenovo com cn activity 551 htm Recycling information for Japan Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in accordance with the Law for Promotion of Effective Utilization of Resources Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Collecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at http www lenovo com services_warranty jp ja recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service Copyright Lenovo 2013 2014 127 is provided free of charge for hom
49. as data transfer software updates and Flash updates of UEFI BIOS can be performed remotely without remote attendance This updating process can be done after normal working hours and on weekends to save time and increase productivity Users are not interrupted during normal working hours and LAN traffic is kept to a minimum If a computer is turned on by the Wake on LAN function the Network Boot sequence is used Chapter 7 Advanced configuration 91 Setting management features To enable the network administrator to control your computer remotely you must configure the network interface by setting the system management features in the ThinkPad Setup program You can configure the following functions in the program e Wake on LAN e Network Boot sequence If an administrator password Supervisor password has been set you will need to specify it when you start ThinkPad Setup to use these functions Wake on LAN When the Wake on LAN feature is enabled on a computer that is connected to a LAN a network administrator can start the computer remotely from a management console using remote network management software When your computer is not under the network administrator s system management you can disable Wake on LAN To enable or disable Wake on LAN do the following 1 Start ThinkPad Setup Select Config The Config submenu is displayed Select Network The Network submenu is displayed For Wake On LAN select one of th
50. ation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product see Warranty information in the Safety Warranty and Setup Guide that comes with your computer If possible be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem Ensure that you have downloaded the most current drivers and system updates run diagnostics and recorded information before you call When calling for technical assistance have the following information available e Machine type and model e Serial numbers of your computer monitor and other components or your proof of purchase e Description of the problem e Exact wording of any error messages e Hardware and software configuration information for your system Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the Safety Warranty and Setup Guide that comes with your computer Note Phone numbers are subject to change without notice The latest phone numbers are available at http www lenovo com support phone If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketi
51. ations press and hold the Fn key i then press one of the function keys Release both keys Volume and mute buttons To quickly adjust the volume of the sound from your computer mute the sound entirely or set the microphone to mute press one of the following key combinations Chapter 2 Using your computer 19 e Fn Esc Speaker mute e Fn F1 Speaker volume down e Fn F2 Speaker volume up e Fn F3 Microphone mute Note If you mute the sound before you turn off the computer the sound will remain muted when you turn on your computer again To unmute the sound press the speaker volume up or speaker volume down key combination Power conservation e Fn F4 Put your computer into sleep mode To return to normal operation press the Fn key only If you want to use the combination to put the computer into hibernation mode you need to change your power plan settings To access power plan settings do the following e For Windows 7 Start the Power Manager program and then click the Power Plan tab For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 12 e For Windows 8 and Windows 8 1 Right click the battery status icon in the windows notification area and click Power Options Then click Change plan settings that is next to your power plan Wireless features e Fn F5 Enable or disable the built in wireless networking features Launching t
52. ative position but the icons must touch each other ay Click OK to apply the changes Note To change the color settings right click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab then set Colors e Problem If you use the Extend desktop function you cannot set a higher resolution or higher refresh rate on the secondary display Solution Change the resolution and the color depth to lower settings for the primary display Refer to the solution to the above problem e Problem Display switching does not work Solution If you use the Extend desktop function disable it and change the display output location If a DVD movie or a video clip is playing stop the playback close the program and then change the display output location e Problem The screen position on the external monitor is incorrect when that monitor is set for a high resolution Solution Sometimes when you use a high resolution such as 1600x1200 the image is shifted to left or right on the screen To correct this first make sure that your external monitor supports the display mode Chapter 9 Troubleshooting computer problems 109 the resolution and the refresh rate that you have set If it does not set a display mode that the monitor supports If it does support the display mode you have set go to the setup menu for the monitor itself and adjust the settings there Usually the external monitor has button
53. attery problems e Problem The battery pack cannot be fully charged in the standard charge time when the computer is powered off Solution The battery pack might be over discharged Do the following 1 Turn off the computer 2 Make sure that the over discharged battery pack is in the computer 3 Connect the ac power adapter to the computer and let it charge If a quick charger is available use it to charge the over discharged battery pack If the battery pack cannot be fully charged in 24 hours use a new battery pack e Problem Your computer shuts down before the battery status indicator shows empty or your computer operates after the battery status indicator shows empty Solution Discharge and recharge the battery pack e Problem The operating time for a fully charged battery pack is short Solution Discharge and recharge the battery pack If your battery operating time is still short use a new battery pack e Problem The computer does not operate with a fully charged battery pack Solution The surge protector in the battery pack might be active Turn off the computer for one minute to reset the protector then turn on the computer again e Problem The battery pack cannot be charged Solution You cannot charge the battery when it is too hot If the battery feels hot remove it from the computer and allow it to cool to room temperature After it cools reinstall it and recharge the battery If it still cannot be charge
54. atures of your computer refer to Wireless connections on page 28 e To travel more confidently be sure to check the tips in Traveling with your computer on page 39 e Press Fn F5 to enable or disable the wireless features 18 User Guide Need to give presentations or attach an external monitor often e Make sure that you follow the procedure for Attaching an external monitor on page 31 e With the Extend desktop function you can display output on both the computer display and an external monitor Need to attach or replace a device e See Chapter 6 Replacing devices on page 59 for more information about replacing the devices of your computer have been using your computer for some time already and it is getting slower e Follow General tips for preventing problems on page 93 e You can diagnose problems yourself by using the preinstalled diagnostic software e Check for recovery solutions in Chapter 5 Recovery overview on page 49 Print the following sections and keep them with your computer in case you are unable to access this online user guide when necessary e Installing a new operating system on page 77 e Computer stops responding on page 99 e Power problems on page 112 Special keys and buttons Your computer has several special function keys and buttons to help you work more easily and effectively Function key combinations To use the Fn function key combin
55. cally The ac power adapter that comes with your computer has two basic components e The transformer pack that converts ac power for use with the computer e The power cord that plugs into the ac outlet and into the transformer pack Attention Using an improper power cord could cause severe damage to your computer Connecting the ac power adapter To use the ac power adapter do the following Be sure to take these steps in the order in which they are given here 1 Connect the power cord to the ac power adapter 2 Connect the ac power adapter to the power connector of the computer 3 Connect the power cord into an electrical outlet Tips on using the ac power adapter You can check the status of your battery at any time by looking at the battery meter at the bottom of your display e When the ac power adapter is not in use disconnect it from the electrical outlet e Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to the transformer e Before you charge the battery make sure that its temperature is at least 10 C 50 F e You can charge the battery when the ac power adapter is connected to the computer and the battery is installed You need to charge it in any of the following conditions 24 User Guide When you purchase a new battery If the battery meter at the bottom of your display shows the battery charge is low If the battery has not been used for a long
56. ce CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with a power cord always make Copyright Lenovo 2013 2014 vii sure that the power is turned off and that the product is unplugged from any power source If you have any questions or concerns contact the Customer Support Center Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION AA Before replacing any CRUs turn off the computer and wait three to five minutes to let the computer cool before opening the cover Power cords and power adapters Moancer Use only the power cords and power adapters supplied by the product manufacturer The power cords shall be safety approved For Germany it shall be HO5VV F 3G 0 75 mm or better For other countries the suitable types shall be used accordingly Never wrap a power cord around a power adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cords and power ada
57. charge the battery pack its temperature must be at least 10 C 60 F e Relative humidity Operating 8 to 80 Storage 5 to 95 If possible place your computer in a well ventilated and dry area without direct exposure to sunshine Keep electrical appliances such as an electric fan radio air conditioner and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the motor and data on the hard disk drive Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage Lenovo programs Your computer comes with Lenovo programs to help you work more easily and securely Depending on the Windows operating system preinstalled the programs might vary To learn more about the programs and other computing solutions offered by Lenovo go to http www lenovo com support Accessing Lenovo programs on the Windows 7 operating system On the Windows 7 operating system you can access Lenovo programs from either the Lenovo ThinkVantage Tools program or from Control Panel 12 User Guide Accessing Lenovo programs from the Lenovo ThinkVantage Tools program To access Lenovo programs from the Lenovo ThinkVantage Tools program click Start gt All Prog
58. computers preinstalled with Microsoft Office Creating and using a rescue medium With a rescue medium such as a disc or a USB hard disk drive you can recover the computer from failures that prevent you from gaining access to the Rescue and Recovery workspace on your hard disk drive Notes 1 The recovery operations you can perform using a rescue medium vary depending on the operating system 2 The rescue disc can be started in all types of external optical drives Creating a rescue medium This section provides instructions on how to create a rescue medium 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click the Create Rescue Media icon The Create Rescue and Recovery Media window opens 4 Inthe Rescue Media area select the type of the rescue medium you want to create You can create a rescue medium using a disc or a USB hard disk drive 5 Click OK and follow the instructions on the screen to create a rescue medium Using a rescue medium This section provides instructions on how to use the rescue medium you have created e If you have created a rescue medium using a disc use the following instructions to use the rescue medium 1 Turn off your computer 2 Repeatedly press and release the F12 key when turning on t
59. connector e Before removing the hard disk drive or solid state drive make a backup copy of all the information on it and then turn the computer off e Never remove the drive while the computer is operating in sleep mode or in hibernation mode To replace the hard disk drive or solid state drive do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer 2 Close the computer display and turn the computer over 3 Remove the battery See Replacing the battery on page 59 Chapter 6 Replacing devices 61 4 Loosen the screws fj and then remove the cover Ef 62 User Guide 7 Place the new hard disk drive or solid state drive into the hard disk drive or solid state drive bay 10 Reinstall the battery See Replacing the battery on page 59 11 Turn the computer over again Connect the ac power adapter and all cables Chapter 6 Replacing devices 63 Replacing a PCI Express Mini Card for wireless LAN connection Before you start print these instructions bancer During electrical storms do not perform any replacement and do not connect the telephone cable to or disconnect it from the telephone outlet on the wall A Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot Attention Before you start installing a PCI Express Mini Card t
60. creen to complete the backup operation Performing a recovery operation This section provides instructions on how to perform a recovery operation using the Rescue and Recovery program 50 User Guide 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery program main window click the Launch advanced Rescue and Recovery arrow 3 Click the Restore your system from a backup icon 4 Follow the instructions on the screen to complete the recovery operation For more information about performing a recovery operation from the Rescue and Recovery workspace see Using the Rescue and Recovery workspace on page 51 Using the Rescue and Recovery workspace The Rescue and Recovery workspace resides in a protected hidden area of your hard disk drive that operates independently from the Windows operating system This enables you to perform recovery operations even if you cannot start the Windows operating system You can perform the following recovery operations from the Rescue and Recovery workspace e Rescue files from your hard disk drive or from a backup The Rescue and Recovery workspace enables you to locate files on your hard disk drive and transfer them to a network drive or other recordable media such as a USB device or a disc This solution is available even if you did not back up your files or if
61. ct block 0 and 1 The system board should be replaced and the box serial number needs to be reinstalled Have the computer serviced Message 0189 Invalid RFID configuration information area Solution The EEPROM checksum is not correct block 4 and 5 The system board should be replace and the UUID needs to be reinstalled Have the computer serviced Message 0190 Critical low battery error Solution The computer turned off because the battery is low Connect the ac power adapter to the computer and charge the battery Message 0191 System Security Invalid remote change requested Solution The system configuration change has failed Confirm the operation and try again To clear the error enter the ThinkPad Setup Message 0199 System Security Security password retry count exceeded Solution This message is displayed if you enter a wrong supervisor password more than three times Confirm the supervisor password and try again To clear the error enter the ThinkPad Setup Message 0251 System CMOS Checksum bad Default configuration used Solution The system CMOS might have been corrupted by a program The computer uses the default settings Run Using the ThinkPad Setup program to reconfigure the settings If you still see the same error code have the computer serviced Message 0253 EFI Variable Block Data was destroyed Solution The system EFI Variable Block Data might have been corrupted The computer uses
62. ct password to start using the computer Setting a power on password 1 Print these instructions Save all open files and exit all programs Turn your computer off and then turn it on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Select Security using the cursor directional keys to move down the menu Select Password Select Power on Password In the Enter New Password field type a desired password and press Enter oO ON DOA FW PY In the Confirm New Password field retype the password and press Enter Attention You might want to note down your power on password in a safe place Otherwise if you forget it you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled 10 In the Setup Notice window that is displayed press Enter to continue 11 Press F10 The Setup Confirmation window opens Select Yes to save configuration changes and exit Changing or removing the power on password To change the power on password follow steps 1 through 7 Enter your current password When the Enter New Password field is displayed type a new password in the field and then retype it to verify To remove the password follow steps 1 through 7 Type your current password When the Enter New Password field is displayed leave it blank and press Enter twice Hard disk passwords Two types of hard disk passwords help protect the informati
63. ctronic device pay close attention to the product when it is turned on On very rare occasions you might notice an odor or see a puff of smoke or sparks vent from your product Or you might hear sounds like popping cracking or hissing These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner Or they might indicate a potential safety issue However do not take risks or attempt to diagnose the situation yourself Contact the Customer Support Center for further guidance For a list of Service and Support phone numbers see the following Web site http www lenovo com support phone Frequently inspect your computer and its components for damage or wear or signs of danger If you have any question about the condition of a component do not use the product Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired if necessary In the unlikely event that you notice any of the following conditions or if you have any safety concerns with your product stop using the product and unplug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance e Power cords plugs power adapters extension cords surge protectors or power supplies that are cracked broken or damaged e Signs of overheating smoke sparks or fire e Damage to a battery such as cr
64. curity threats unauthorized accesses intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program refer to the help information system that comes with the program Protecting data against viruses Your computer is preinstalled with an antivirus program so you can detect and eliminate viruses The antivirus program is designed to help you detect and eliminate viruses Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates For more information about how to use your antivirus software refer to the help information system of your antivirus software Chapter 4 Security 47 48 User Guide Chapter 5 Recovery overview This chapter provides information about the recovery solutions e Recovery overview for the Windows 7 operating system on page 49 e Recovery overview for the Windows 8 and Windows 8 1 operating systems on page 54 Recovery overview for the Windows 7 operating system This section provides information about the recovery solutions provided by Lenovo on the Windows 7 operating system Notes e There are a variety of methods to choose from when considering how to recover in the event of a software related or hardware related problem Some methods vary depending on the type of your operating system e
65. d 44 User Guide Enabling or disabling the Wake on LAN Enabling or disabling the Internal Network Option ROM feature Changing date and time Enabling or disabling the Lock UEFI BIOS Settings feature Enabling or disabling the Password at unattended boot feature Specifying the minimum length for power on passwords and hard disk passwords Enabling or disabling the Boot Device List F12 Option feature Enabling or disabling the Boot Order Lock feature Enabling or disabling the Flash BIOS Updating by End Users feature Enabling or disabling the internal network device Enabling or disabling the internal wireless device Enabling or disabling the internal Bluetooth device Enabling or disabling the Security mode Notes e The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier e By enabling the Lock UEFI BIOS Settings feature on the Password menu when you set the supervisor password you make it impossible for anyone but you to make changes Setting changing or removing a supervisor password Only a system administrator can set change or remove a supervisor password To set change or remove a supervisor password do the following 1 Save all open files and exit all programs ON DOF W PD Print these instructions Turn your computer off and then turn it on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu
66. d have it serviced This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder The system does not support unauthorized batteries or batteries designed for other systems If an unauthorized battery or a battery designed for another system is installed the system will not charge Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use An ac power adapter problem Problem The ac power adapter is connected to the computer and the working electrical outlet but the power adapter power plug icon is not displayed in the Windows notification area Also the ac power indicator does not light up Solution Do the following Chapter 9 Troubleshooting computer problems 111 Make sure that the connection of the ac power adapter is correct For instructions on connecting the ac power adapter see Safety Warranty and Setup Guide that comes with your computer If the connection of the ac power adapter is correct turn off the computer then disconnect the ac power adapter and remove the main battery Reinstall the battery and reconnect the ac power adapter then turn on the computer If the power adapter icon still is not displayed in the Windows notification area and the ac power indicator does not light up have the ac power adapter and your comput
67. data transfer is complete otherwise your data could become damaged For more information about flash media cards refer to any of the following topics e Inserting a flash media card on page 35 e Removing a flash media card on page 35 34 User Guide Inserting a flash media card Attention Before you start installing any of the following cards touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card e SD card e SDHC card e SDXC card e MultiMediaCard To insert a flash media card into the 4 in 1 media card reader slot do the following 1 Make sure that the card is correctly oriented 2 Insert the card firmly into the 4 in 1 media card reader slot The card might stop before it is completely installed into the slot If the flash media card is not plug and play do the following 1 Open Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 From the Action menu select Add legacy hardware The Add Hardware Wizard starts 5 Follow the instructions on the screen Removing a flash media card To remove a flash media card do the following 1 Click the triangular icon in the Windows notification area to show hidden icons Then right click the Safely Remove Hardware and Eject Media icon
68. e Boot Config menu If you need to change the configuration of your computer select Config from the ThinkPad Setup program main menu The following submenu is displayed e Network Set the LAN related functions e USB Enable or disable USB related functions e Keyboard Mouse Set the keyboard and mouse related functions e Display Specify the settings for display output e Power Set power management related functions e Beep and Alarm Enable or disable the audio related functions e Serial ATA SATA Specify the settings for the hard disk drive Notes e The default settings are already optimized for you If you consider changing the computer configuration proceed with extreme caution Setting the configuration incorrectly might cause unexpected results e On each submenu you can enable a function by selecting Enabled or disable it by selecting Disabled The following table shows the contents of the Config menu Notes e Some items are displayed on the menu only if the computer supports the corresponding features 80 User Guide e Default values are in boldface Table 4 Config menu items Menu item Submenu item Selection Comments Wake On LAN Ethernet LAN Option ROM for Legacy Only boot mode or Both with Legacy first UEFI IPv4 Network Stack for UEFI Only boot mode or Both with UEFI first UEFI IPv6 Network Stack for UEFI Only boot mode or Both with UEFI first UEFI PXE Boot Priority
69. e Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Copyright Lenovo 2013 2014 137 Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo Access Connections Rescue and Recovery ThinkPad ThinkVantage TrackPoint UltraConnect Microsoft Windows Bing and BitLocker are trademarks of the Microsoft group of companies AMD and AMD V are trademarks or registered trademarks of Advanced Micro Devices Inc The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Other company product and service names may be trademarks or service marks of others 138 User Guide ThinkPad
70. e equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 Phone Number 919 294 5900 re Industry Canada Class B emission compliance statement CAN ICES 3 B NMB 3 B Appendix A Regulatory information 123 European Union Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option card
71. e following AC Only AC and Battery or Disabled Press F10 to save changes and exit oa A O N Network Boot sequence When your computer is turned on remotely the system will try to boot from the device that is specified in the Network Boot setting and then follow the boot order list on the Boot menu To define a sequence do the following 1 On the ThinkPad Setup program menu select Startup The submenu is displayed 2 Select Network Boot and press the Enter key The boot device list is displayed 3 Select a boot device from the list to make it as the top boot priority 4 Press F10 to save changes and exit Note If you want to initialize the setting to return to the default startup sequence press F9 The default settings are automatically reloaded 92 User Guide Chapter 8 Preventing problems An important part of owning a ThinkPad notebook computer is maintenance With proper care you can avoid common problems This chapter provides information that can help you keep your computer running smoothly e General tips for preventing problems on page 93 e Making sure device drivers are current on page 94 e Taking care of your computer on page 95 General tips for preventing problems 1 Check the capacity of your hard disk drive from time to time If the hard disk drive gets too full the Windows operating system will slow down and might produce errors To check the hard disk drive capacity click Star
72. e needed on the device e Turn off your computer if you are replacing the hard disk drive or the solid state drive e When replacing the hard disk drive or solid state drive reattach the cover of the drive slot e Store your external and removable hard disk drive in the appropriate containers or packaging when they are not being used Chapter 8 Preventing problems 95 e Before you install any of the following devices touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the device Memory module Mini PCI card Memory card such as an SD card SDHC card SDXC card and a MultiMediaCard Note Not all listed devices are included in your computer This action reduces any static electricity from your body The static electricity could damage the device e While transferring data to or from a flash media card such as an SD card do not put your computer into sleep or hibernation mode before the data transfer is complete otherwise your data could become damaged Take care in setting passwords e Remember your passwords If you forget a supervisor or hard disk password Lenovo will not reset it and you might have to replace your system board or hard disk drive or solid state drive Register your computer e Register your ThinkPad computer with Lenovo For more information see Registering your computer on page 17 Be sure not to modif
73. e the latest software source for Windows product updates They are available through Web download connection charges might apply or through disc For more specific information and links go to http www microsoft com Lenovo offers technical assistance with installation of or questions related to Service Packs for your Lenovo preloaded Microsoft Windows product For information contact the Customer Support Center Using diagnostic programs Many computer problems can be solved without outside assistance If you experience a problem with your computer the first place to start is the troubleshooting information of your computer documentation If you suspect a software problem see the documentation including readme files and help information systems that comes with the operating system or program ThinkPad notebook computers come with a set of diagnostic programs that you can use to help you identify hardware problems See Diagnosing problems on page 99 for instructions on using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software You can get the latest technical information and download device drivers and updates from the Lenovo Web site at http www lenovo com support Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web site i
74. e used computers sold after October 1 2003 For details go to http www lenovo com services_warranty jp ja recycle personal Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed inside your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you need to replace it with a new one contact your place of purchase or contact Lenovo for service If you need to dispose of a disused lithium battery insulate it with vinyl tape contact your place of purchase or an industrial waste disposal operator and follow their instructions Disposal of a lithium battery must comply with local ordinances and regulations Disposing of a disused battery pack from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructio
75. ecovery overview Recovery overview for the Windows 7 operating system aa Creating ard using a recovery media Performing backup and recovery operations Using the Rescue and Recovery workspace Creating and using a rescue medium Reinstalling preinstalled programs and device drivers aia Solving recovery probiers i Recovery overview for the Windows 8 Aha Windows 8 1 operating systems Refreshing your computer Resetting your computer to the taelo defaut settings EUS tata a Ai oe 31 31 32 33 34 34 35 35 37 37 37 38 38 39 39 39 41 41 41 41 41 42 42 44 46 46 47 47 49 49 49 50 51 52 53 53 54 54 54 Using the advanced startup options Recovering your operating system if Windows 8 or Windows 8 1 fails to start Creating and using recovery media Chapter 6 Replacing devices Static electricity prevention Replacing the battery 2 Replacing the hard disk drive or solid state srie i Replacing a PCI Express Mini Card for wireless LAN connection Replacing a memory nass Replacing the keyboard Replacing the backup battery Chapter 7 Advanced configuration Installing a new operating system ant Installing the Windows 7 operating system Installing the Windows 8 or Windows 8 1 operating system bd a ee oe Installing device drivers 3 Using the ThinkPad Setup program Main menu Config menu Date Time menu Security menu Startup me
76. ed The programs are aware of the settings in the Volume Mixer window and are allowed to change the settings themselves An example is the Windows Media Player Usually the program has sliders available to control the sound from within the program e Problem The balance slider cannot completely mute one channel Solution The control is designed to compensate for minor differences in balance and does not completely mute either channel e Problem There is no volume control for MIDI sound in the Volume Mixer window Solution Use the hardware volume control This is because the built in synthesizer software does not support the control e Problem The sound cannot be turned off completely even if you set the Master volume control at minimum Solution You still can hear some sound even though you have set the Master volume control at minimum To turn off the sound completely go to the Master volume control and select Mute speakers 110 User Guide e Problem When you connect a headphone to your computer while playing sound a speaker does not produce sound Solution Once the headphone is attached the streaming is automatically redirected to it If you want to listen to sound from the speakers again be sure to set those speakers as the default device For details refer to the help information system for Realtek HD Audio Battery and power problems This topic contains instructions on troubleshooting battery and power problems B
77. ed EEPROM also referred to as flash memory You can update the UEFI BIOS and the ThinkPad Setup program by starting your computer with a flash update optical disc or flash update program running in the Windows environment In some instances when you add software hardware or a device driver you might be informed that you need to update your UEFI BIOS in order for the new addition to work properly To update your UEFI BIOS go to the following Web site and follow the instructions on the screen http www lenovo com ThinkPadDrivers Using system management This section is intended primarily for network administrators Your computer is designed for manageability so that you can redirect more of your resources to better meet your business objectives This manageability or Total Cost of Ownership TCO enables you to remotely operate client computers in the same way as you operate your own computer such as turning on a client computer formatting hard disk drive and installing software Once the computer is configured and operational you can manage it by use of software and manageability features already integrated into the client system and the network System management Read this topic to learn more about features of system management Wake on LAN A network administrator can use Wake on LAN to turn on a computer from a management console When Wake on LAN is used with network management software many functions such
78. ed device Solution The Windows 7 operating system send PIM items in XML format but most Bluetooth enabled devices handle PIM items in vCard format If another Bluetooth enabled device can receive a file through Bluetooth a PIM item sent from the Windows 7 might be saved as a file with the extension contact Problems with the keyboard and other pointing devices The following are the most common problems with keyboards and other pointing devices ThinkPad pointing device problems e Problem The pointer drifts when the computer is turned on or after it resumes normal operation Solution The pointer might drift when you are not using the TrackPoint pointing device during normal operation This is a normal characteristic of the TrackPoint pointing device and is not a defect Pointer drifting might occur for several seconds under the following conditions When the computer is turned on When the computer resumes normal operation Chapter 9 Troubleshooting computer problems 105 When the TrackPoint pointing device is kept pressed for a long time When the temperature changes e Problem The TrackPoint pointing device or touch pad does not work Solution Make sure that the TrackPoint pointing device or touch pad is enabled Note To enable the TrackPoint pointing device open Control Panel and click Hardware and Sound gt Mouse and then click the ThinkPad tab Keyboard problems e Problem All or some keys on the keyboard do
79. endix A Regulatory information 125 126 User Guide Appendix B WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products Information on product recycling offerings can be found on Lenovo s Internet site at http www lenovo com social_responsibility us en z The WEEE marking on Lenovo products applies to countries with WEEE and e waste regulations for example the European Directive India E Waste Management amp Handling Rules 2011 Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment WEEE These regulations determine the framework for the return and recycling of used appliances as applicable within each geography This label is applied to various products to indicate that the product is not to be thrown away but rather put in the established collection systems for reclaiming these end of life products Important WEEE Information Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of haz
80. ens Select Yes to save configuration changes and exit The next time you open the ThinkPad Setup program you will be prompted to type your password to proceed Hard disk security To protect passwords from unauthorized security attacks several of the latest technologies and algorithms are integrated into UEFI BIOS and hardware design of ThinkPad notebook computers To maximize security do the following 1 Set a power on password as well as a hard disk password for your internal solid state drive or hard disk drive Refer to the procedures in Power on password on page 42 and Hard disk passwords on page 42 For security a longer password is recommended 2 If a Disk Encryption hard disk drive or a Disk Encryption solid state drive is installed in your computer be sure to protect the contents of your computer memory from unauthorized accesses by use of drive encryption software 3 Before you dispose of sell or hand over your computer be sure to delete data stored on it Refer to Notice on deleting data from your hard disk drive or solid state drive on page 46 Note The hard disk drive built into your computer can be protected by UEFI BIOS Disk Encryption hard disk drive and Encryption solid state drive Some models contain the Disk Encryption hard disk drive or Encryption solid state drive This feature helps to protect your computer against security attacks on media NAND flash or device controllers by use of
81. er serviced Power problems Print these instructions now and keep it with your computer for reference later If your computer is getting no power at all check the following items 1 Verify the power button Refer to System status indicators on page 6 The power button is lit whenever the computer is on Check all power connections Remove any power strips and surge protectors to connect the ac power adapter directly to the ac power outlet Inspect the ac power adapter Check for any physical damage and make sure that the power cable is firmly attached to the adapter brick and the computer 4 Verify the ac power source is working by attaching another device to the outlet 5 Remove all devices and then test for system power with minimal devices attached a Disconnect the ac power adapter and all cables from the computer Close the computer display and turn the computer over Remove the battery Refer to Replacing the battery on page 59 Remove the memory module Refer to Replacing a memory module on page 66 oao oo Remove the PCI Express Mini Card Refer to Replacing a PCI Express Mini Card for wireless LAN connection on page 64 h Remove the hard disk drive Refer to Replacing the hard disk drive or solid state drive on page 61 g Wait for 30 seconds and then reinstall the memory module and the known good battery or the ac power adapter to test the computer with minimal de
82. ered to verify it Press Enter Attention You might want to note down your passwords and keep them in a safe place Otherwise if you forget the user password or both user and master passwords Lenovo cannot reset your passwords or recover data from the hard disk drive You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be charged for parts and service 9 In the Setup Notice window that is displayed press Enter to continue 10 Press F10 The Setup Confirmation window opens Select Yes to save configuration changes and exit The next time you turn on your computer you will have to type the user or master hard disk password in order to start your computer and get access to your operating system Chapter 4 Security 43 Changing or removing a hard disk password Follow steps 1 through 7 in Setting a hard disk password on page 43 typing your password to get access to the ThinkPad Setup program To change or remove the user hard disk password do the following To change the hard disk password type the current password in the Enter Current Password field Then type the new password in the Enter New Password field and retype the password you just entered to verify it in the Confirm New Password field Press Enter and a Setup Notice window is displayed Press Enter to exit from the Setup Notice window The user hard disk pa
83. ernal monitor o N O9 oO f 10 11 12 13 14 15 16 17 Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button Click the icon for the desired monitor the Monitor 2 icon is for the external monitor Set Resolution Click Advanced Settings Click the Monitor tab Check the monitor information window to make sure that the monitor type is correct If it is click OK to close the window otherwise proceed with the following steps If more than two monitor types are displayed select Generic PnP Monitor or Generic Non PnP Monitor Click Properties If you are prompted for an administrator password or confirmation type the password or provide confirmation Click the Driver tab Click Update Driver Click Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer Clear the Show compatible hardware check box Select Manufacturer and Model for your monitor If you cannot find your monitor on the list stop the installation of this driver and use the driver shipped with your monitor After updating the driver click Close For the Windows 7 operating system to change the color settings right click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab then set Colors Click OK Considerations for attaching an external
84. et to auto negotiate Make sure that the switch is 802 3ab compliant gigabit over copper A wireless LAN problem Problem You cannot connect to the network using the built in wireless network card Solution Make sure that e Your wireless LAN driver is the latest version e your computer is within range of a wireless access point e The wireless radio is enabled Make sure that the wireless radio is enabled by double clicking the Access Connections icon in the Windows notification area For the Windows 7 operating system check the Network Name SSID and your encryption information Use the Access Connections program to verify this case sensitive information Bluetooth problems e Problem Sound does not come from the Bluetooth headset headphone but comes from the local speaker even though the Bluetooth headset headphone is connected using a Headset profile or AV profile Solution Do the following 1 Exit the program that uses the sound device for example Windows Media Player 2 Open Control Panel and click Hardware and Sound gt Sound gt Playback 3 If you are using a Headset profile select Bluetooth Hands free Audio and click the Set Default button If you are using an AV profile select Stereo Audio and click the Set Default button 4 Click OK to close the Sound window e Problem PIM items sent from the Windows 7 operating systems cannot be received correctly into the address book of any other Bluetooth enabl
85. formation collection security status and support information along with hints and tips for optimal system performance e Password Manager Windows 7 Windows 8 and Windows 8 1 The Password Manager program automatically captures and fills in authentication information for Windows programs and Web sites e System Update Windows 7 Windows 8 and Windows 8 1 The System Update program enables you to keep the software on the computer up to date by downloading and installing software packages including ThinkVantage programs device drivers Unified Extensible Firmware Interface UEFI basic input output system BIOS updates and other third party programs 16 User Guide Chapter 2 Using your computer This chapter provides information on using some of the computer components This chapter contains the following topics e Registering your computer on page 17 e Frequently asked questions on page 17 e Special keys and buttons on page 19 e Using the ThinkPad pointing device on page 21 e Power management on page 23 e Connecting to the network on page 28 e Presentations and multimedia on page 31 e Using audio features on page 33 e Using the camera on page 34 e Using a flash media card on page 34 Registering your computer When you register your computer information is entered into a database which enables Lenovo to contact you in case of a recall or other severe pr
86. hard disk drive or solid state drive on page 61 e Replacing a PCI Express Mini Card for wireless LAN connection on page 64 e Replacing a memory module on page 66 e Replacing the keyboard on page 69 e Replacing the backup battery on page 74 Static electricity prevention Static electricity although harmless to you can seriously damage computer components and options Improper handling of static sensitive parts can cause damage to the part When you unpack an option or a CRU do not open the static protective package containing the part until the instructions direct you to install it When you handle options or CRUs or perform any work inside the computer take the following precautions to avoid static electricity damage e Limit your movement Movement can cause static electricity to build up around you e Always handle components carefully Handle adapters memory modules and other circuit boards by the edges Never touch exposed circuitry e Prevent others from touching components e When you install a static sensitive option or CRU touch the static protective package containing the part to a metal expansion slot cover or other unpainted metal surface on the computer for at least two seconds This reduces static electricity from the package and your body e When possible remove the static sensitive part from the static protective packaging and install the part without setting it down When this is no
87. he System Update program helps you keep the software on your system up to date Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site Update packages can contain programs device drivers UEFI BIOS flashes or software updates When the System Update program connects to the Lenovo Support Web site the System Update program automatically recognizes the machine type and model of your computer the installed operating system and the language of the operating system to determine what updates are available for your computer The System Update program then displays a list of update packages and categorizes each update as critical recommended or optional to help you understand the importance You have complete control of which updates to download and install After you select the update packages you want the System Update program automatically downloads and installs the updates without any further intervention from you The System Update program is preinstalled on your computer and is ready to run The only prerequisite is an active Internet connection You can start the program manually or you can use the schedule feature to enable the program to search for updates automatically at specified intervals You also can predefine scheduled updates to search by severity critical updates critical and recommended updates or all updates so the list you choose from contains only those update types that are of interest
88. he battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell To remove the backup battery do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer display and turn the computer over 3 Remove the battery See Replacing the battery on page 59 4 Loosen the screw E and then remove the cover EZ 74 User Guide 5 Detach the connector ff Then remove the backup battery EX To install the backup battery do the following 1 Install the backup battery Then attach the connector EZ Chapter 6 Replacing devices 75 3 Reinstall the battery See Replacing the battery on page 59 4 Turn the computer over again Connect the ac power adapter and all cables 76 User Guide Chapter 7 Advanced configuration While it is important to protect files data and settings that are on the hard disk drive or solid state drive you also might need to install a new operating system install new device drivers update your system UEFI BIOS or recover preinstalled software This information will help you handle your computer with proper care and keep it in top working shape e Installing a new operating system on page 77 e Installing device drivers on page 79 e Using the ThinkPad Setup program on page 79 Installing a new operating
89. he camera and audio settings e Fn F6 For Windows 7 Open the Communications settings window in which you can preview your video image take a snapshot of your current image and change the camera and audio settings For Windows 8 and Windows 8 1 Start the Lenovo Settings program To use the camera or change the camera settings click Camera To adjust the audio settings click Audio Switching the display output location e Fn F7 Press Fn F7 to switch between the computer display and an external monitor After you press this key combination the following options will be displayed e Computer display only LCD e Computer display and external monitor duplicated image e Computer display and external monitor the Extended desktop function e External monitor only Note The Windows P key combination can achieve the same functionality as Fn F7 Adjusting the brightness level of the computer display e Fn F8 The computer display becomes dimmer e Fn F9 The computer display becomes brighter 20 User Guide Note This function changes the brightness level temporarily To change the default brightness level change the settings through the Power Manager program Multimedia controls e Fn F10 Previous track scene e Fn F11 Play or pause e Fn F12 Next track scene Legacy function keys e Fn B Has the same functions as the Break key on the conventional keyboard e Fn K Has the same functions as the ScrLk key on the conventional keybo
90. he computer When the Boot Menu window opens release the F12 key 3 In the Boot Menu window select the desired optical drive as the first boot device Then insert the rescue disc into the external optical drive and press Enter The rescue medium starts e If you have created a rescue medium using a USB hard disk drive use the following instructions to use the rescue medium 1 Attach the USB hard disk drive to one of the USB connectors on your computer 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 3 In the Boot Menu window select the USB hard disk drive as the first boot device and press Enter The rescue medium starts 52 User Guide When the rescue medium starts the Rescue and Recovery workspace opens The help information for each feature is available from the Rescue and Recovery workspace Follow the instructions to complete the recovery process Reinstalling preinstalled programs and device drivers Your computer has provisions that enable you to reinstall selected factory installed programs and device drivers Reinstalling preinstalled programs To reinstall selected programs do the following 1 Turn on your computer Go to the C SWTOOLS directory Open the APPS folder In it are several subfolders named for the various preinstalled programs Open the subfolder for the program you are reinstalling a A WwW N Double click Setup
91. he pointer will stop moving 2 To select and drag as required by your software press the left or right click button with either thumb and move the TrackPoint pointing stick Using the touch pad The touch pad is a pad J below the TrackPoint buttons at the bottom of the keyboard To move the pointer H on the screen slide your fingertip over the pad in the direction in which you want the pointer to move The left and right bottom of the pad work as click buttons The functions correspond to those of the left and right mouse buttons on a conventional mouse 22 User Guide Customizing the ThinkPad pointing device You can customize the ThinkPad pointing device to achieve the extended functions of the ThinkPad pointing device To customize the ThinkPad pointing device do the following 1 Go to Control Panel 2 Click Hardware and Sound gt Mouse gt ThinkPad 3 Follow the instructions on the screen Replacing the cap The cap on the end of the TrackPoint pointing stick is removable You can replace it as shown in the drawing Note If you replace the keyboard a new keyboard is shipped with the default cap If you wish you can keep the cap from your old keyboard and use it on the new one Power management When you need to use your computer away from electrical outlets you depend on battery power to keep your computer running Different computer components consume power at different rates The more you use the power
92. hibernation mode If your computer tries to enter sleep mode but the request is rejected the device attached to the USB connector might have been disabled If this occurs do a hot unplug and plug operation for the USB device e Problem The battery discharges slightly while the computer is in hibernation mode Solution If the wakeup function is enabled the computer consumes a small amount of power This is not a defect For details refer to Power saving modes on page 25 Problems with drives and other storage devices This section includes hard disk drive problems and a solid state drive problem Hard disk drive problems e Problem The hard disk drive makes a rattling noise intermittently Solution The rattling noise might be heard When the hard disk drive begins or finishes getting access to data When you carry the hard disk drive When you carry your computer This is a normal characteristic of a hard disk drive and is not a defect e Problem The hard disk drive does not work Solution On the Boot menu of ThinkPad Setup make sure that the hard disk drive is on the Boot priority order list If it is on the Excluded from boot order list it is disabled Select the entry for it on the list and press the Shift 1 key This moves the entry to the Boot priority order list e Problem After setting a hard disk password on the hard disk drive of the computer you moved the drive to another computer Now you cannot u
93. ice Electronic emission notices Federal Communications Commission Declaration of Conformity Industry Canada Class B emission comprare statement European Union Compliance to the Electromagnetic Compatibility Directive German Class B compliance statement Korea Class B compliance statement Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase F Lenovo product service sihformatien fot Taiwan Eurasian compliance ar Brazil regulatory notice Mexico regulatory notice Appendix B WEEE and aan statements Important WEEE Infarmahen Recycling information for China Recycling information for Japan Recycling information for Brazil Battery recycling information for Taiwan 106 111 114 114 115 117 117 117 118 118 118 119 119 121 121 122 122 122 123 123 123 123 124 124 125 125 125 125 125 125 125 127 127 127 127 128 128 Battery recycling information for the European Union aTi eS a OE A a a ee end 129 Battery recycling information for the United States and Canada c g a urn gree oe 129 Appendix C ENERGY STAR model information 131 Appendix D Restriction of Hazardous Substances Directive ROHS 133 Copyright Lenovo 2013 2014 European Union RoHS China RoHS Turkish RoHS Ukraine RoHS India ROHS A
94. in Control Panel The following table lists the programs and the corresponding sections and green texts in Control Panel Notes e Depending on the model some of the programs might not be available e The Lenovo QuickCast program and the Lenovo QuickControl program are not listed in Control Panel Use the Lenovo ThinkVantage Tools program to access them Chapter 1 Product overview 13 Table 2 Programs in Control Panel Program Control Panel section Green text in Control Panel Network and Internet Lenovo Internet Connection Active Protection System System and Security Lenovo Airbag Protection Hardware and Sound Client Security Solution System and Security Lenovo Enhanced Security Communications Utility Hardware and Sound Lenovo Web Conferencing Lenovo Solution Center System and Security Lenovo System Health and Diagnostics Message Center Plus Messages from Lenovo Mobile Broadband Connect Network and Internet Lenovo 3G Mobile Broadband Password Manager System and Security Lenovo Password Vault User Accounts and Family Safety Power Manager Hardware and Sound Lenovo Power Controls System and Security Recovery Media System and Security Lenovo Factory Recovery Disks Rescue and Recovery System and Security Lenovo Enhanced Backup and Restore System Update System and Security Lenovo Update and Drivers Accessing Lenovo programs on the Windows 8 or Windows 8 1 operating system If your computer
95. ing 1 Start Power Manager 2 Click the Power plan tab and then select Maximum Performance from the predefined power plans Problem When turn on the computer nothing is displayed on the screen and the computer does not beep while starting up Note If you are not sure whether you heard any beeps turn off the computer by pressing and holding the power button for four seconds or more Turn it on and listen again Solution Make sure that 102 User Guide The battery is installed correctly The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer is turned on Turn the power button on again for confirmation If a power on password is set Press any key to display the prompt for the power on password If the brightness level of the screen is low increase it by pressing Home Type the correct password and press Enter If these items are correctly set and the screen remains blank have the computer serviced e Problem When I turn on the computer only a white pointer is displayed on a blank screen Solution If you have modified a partition on your hard disk drive by using partition software information about that partition or the master boot record might have been destroyed 1 Turn off the computer and then turn it on again 2 If you still see only the pointer on the screen do the following If you have used the partition soft
96. ings right click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab then set Colors Using audio features Your computer is equipped with the following e Microphone e Speakers e Combo audio connector 3 5 mm 0 14 inch in diameter The following table shows which functions of the audio devices attached to the connectors on your computer or the supported ThinkPad OneLink Dock are supported Table 3 Audio feature list Connector Headset with a 3 5 mm Conventional Conventional 0 14 inch 4 pole plug headphone microphone Combo audio connector Headphone and Headphone function Not supported microphone functions supported supported Chapter 2 Using your computer 33 To configure the microphone for optimal sound recording use the Realtek HD Audio Manager program To start the program go to Control Panel and click Hardware and Sound gt Realtek HD Audio Manager Using the camera If your computer has an integrated camera you can use the camera to preview your video image and take a snapshot of your current image To start the camera do the following e For Windows 7 Press Fn F6 to open the Communications settings window e For Windows 8 and Windows 8 1 Click Camera from the Start screen When the camera is started the green camera in use indicator turns on You also can use the integrated camera with other programs that provide features such as photographing video capturi
97. ion area A list of available wireless networks is displayed 3 Double click a network to connect to it Provide required information if needed If you need to connect to different wireless networks in different locations use the following software to manage multiple network profiles so that the computer connects to an available network automatically when the location changes e For Windows 7 Use the Access Connections program For instructions on how to start the Access Connections program see Accessing Lenovo programs on the Windows 7 operating system on page 12 e For Windows 8 and Windows 8 1 Open the Lenovo Settings program and click Location Awareness Attention e If you want to use the wireless features on an airplane check the wireless services with the airline before boarding the airplane e lf there are restrictions on the use of computer wireless features on an airplane you need to disable your computer wireless features before boarding To disable the wireless features see Enabling or disabling the wireless features on page 30 Tips for using the wireless LAN feature To achieve the best connection use the following guidelines e Place your computer so that there are as few obstacles as possible between the wireless LAN access point and the computer e Open your computer lid to an angle of slightly more than 90 degrees e f you use the wireless feature the 802 11 standards of your computer simulta
98. is preinstalled with the Windows 8 or Windows 8 1 operating system to access Lenovo programs press the Windows key to go to the Start screen and then click a Lenovo program to launch it If you cannot find the program you need move the pointer to the top right or bottom right corner of the screen to bring up the charms Then click the Search charm to search for the desired program Your computer supports the following Lenovo programs e Active Protection System e Lenovo Companion e Lenovo QuickCast e Lenovo QuickControl e Lenovo Settings e Lenovo Solution Center e Lenovo Tools e Password Manager e System Update Note The Password Manager program is not preinstalled on Windows 8 or Windows 8 1 computers You can download it from the Lenovo Support Web site at http www lenovo com support 14 User Guide Lenovo programs overview This topic provides information about some Lenovo programs Note Depending on the model some of the programs might not be available Access Connections Windows 7 The Access Connections program is a connectivity assistant program for creating and managing location profiles Each location profile stores all the network and Internet configuration settings needed for connecting to a network infrastructure from a specific location such as a home or an office By switching between location profiles as you move your computer from place to place you can quickly and easily connect to a network with n
99. isk drives or solid state drives for unexpected purposes 46 User Guide To prevent leakage of data it is important that you delete all the data from the hard disk drive when you dispose of sell or hand over your computer You can destroy the data physically by smashing the hard disk drive with a hammer or magnetically by means of strong magnetic power thus making the data unreadable But it is recommended that you use the software payware or service pay service developed for that purpose The process might take several hours For disposing of data on the solid state drive Lenovo provides the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool For disposing of data on the hard disk drive Lenovo provides the Secure Data Disposal tool Go to http www lenovo com support to download the tool If an Encryption solid state drive or a Disk Encryption hard disk drive is supported and installed in your computer you can logically dispose of all the data on the drive in a short time by erasing the cryptographic key The data encrypted with the old key is not physically erased but remains on the drive however it cannot be decrypted without the old key This feature is also available with the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool Using firewalls If your system is preinstalled with a firewall program it protects against computer Internet se
100. ive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the environment and human health due to the potential presence of hazardous substances For proper collection and treatment go to http www lenovo com lenovo environment Battery recycling information for the United States and Canada AS US amp Canada Only Appendix B WEEE and recycling statements 129 130 User Guide Appendix C ENERGY STAR model information ENERGY STAR ENERGY STAR
101. le or disable the e Enabled UEFI Secure Boot feature Select Enable to prevent unauthorized operating systems from running at boot time Select Disabled to allow to run any operating systems at boot time Platform Mode e Setup Mode Specify the system e User Mode operating mode Secure Boot Mode e Standard Mode Indicates Secure Boot e Custom Mode mode is standard mode or custom mode Reset to Setup Mode This option is used to clear the current platform key and put the system into setup mode You can install your own platform key and customize the Secure Boot signature databases in setup mode Secure Boot mode will be set to custom mode Restore Factory Keys This option is used to restore all keys and certificates in Secure Boot databases to factory defaults Any customized Secure Boot settings will be erased and the default platform key will be re established along with the original signature databases including certificate for Windows 8 Chapter 7 Advanced configuration 87 Table 5 Security menu items continued and Windows 8 1 operating system Startup menu You might need to change the startup sequence of your computer For example if you have different operating systems on different devices you can have the system start up from either of them To change the computer startup settings select Startup from the ThinkPad Setup main menu Attention After you change your startup sequence you must be extremely ca
102. lectrical and Electronics Engineers e The WiFi certification as defined by the Wi Fi Alliance A Bluetooth device is designed to be interoperable with any Bluetooth product that is compliant to Bluetooth Specification 4 0 as defined by the Bluetooth SIG The following profiles are supported by the Bluetooth devices e Audio Gateway e AV e Basic Image e Dial up Networking e File Transfer e Generic Access e Service Discovery e Serial Connector e LAN Access using PPP e Personal Area Network e Generic Object Exchange e Generic Object Push e Synchronization e Headset e Printer e Human Interface Devices Keyboard Mouse e Handsfree e PBAP e VDP Sync Profile Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other radio devices However the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations Lenovo believes they are safe for use by consumers These standards and Copyright Lenovo 2013 2014 121 recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situation or environment the use
103. lectrical outlet and your computer it generates heat Do not place the adapter in contact with any part of your body while using it Never use the ac power adapter to warm your body Extended contact with your body even through clothing may cause a skin burn For your safety always follow these basic precautions with your computer Keep the cover closed whenever the computer is plugged in Regularly inspect the outside of the computer for dust accumulation Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas Do not restrict or block any ventilation openings Do not operate your computer inside furniture as this might increase the risk of overheating Airflow temperatures into the computer should not exceed 35 C 95 F Electrical current safety information bancer Electric current from power telephone and communication cables is hazardous To avoid a shock hazard Do not use your computer during a lightning storm Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product Whenever possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is
104. led Enabled Adaptive S4 Disabled Enabled Beep and Alarm Password Beep Disabled Enabled Keyboard Beep Disabled Enabled Serial ATA SATA SATA Controller Mode Compatibility Option AHCI Date Time menu Select the display device that is to be activated at boot time This selection is effective for boot time password prompt and ThinkPad Setup Unless this power saving feature is disabled it stops the processor clock automatically when there is no system activity You usually do not need to change this function Enable or disable a feature that powers on the system when AC is attached If you select Enabled the system is powered on when the ac power adapter is attached When the system is in hibernate state the system resumes If you select Disabled the system is not powered on nor resumed when the ac power adapter is attached Enables or disables the password beep when the system is prompting for the power on hard disk or supervisor password to be typed Enables or disables the keyboard beep when unmanageable key combinations are pressed Selects SATA controller operation mode If you select Compatibility the SATA controller operates in compatibility mode If you need to set the current date and time of your computer select Date Time from the ThinkPad Setup program main menu The following submenu is displayed e System Date e System Time To change the date and time do the followi
105. light sources proper seating and the placement of your computer hardware can help you improve your performance and achieve greater comfort This example shows someone in a conventional setting Even when not in such a setting you can follow many of these tips Develop good habits and they will serve you well General posture Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position Frequent short breaks from your work also help to prevent minor discomfort associated with your working posture Display Position the display to maintain a comfortable viewing distance of 510 760 mm 20 30 inches Avoid glare or reflections on the display from overhead lighting or outside sources of light Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly Press Fn F8 or Fn F9 to adjust display brightness Copyright Lenovo 2013 2014 37 Head position Keep your head and neck in a comfortable and neutral vertical or upright position Chair Use a chair that gives you good back support and seat height adjustment Use chair adjustments to best suit your desired posture Arm and hand position Keep your forearms wrists and hands in a relaxed and neutral horizontal position Type with a soft touch without pounding the keys Leg position Keep your thighs parallel to the floor and your feet flat on the floor or on a f
106. listed For each device that is attached to or installed on the computer information about it is presented after the colon 1 USB CD USB FDD ATA HDDO USB HDD PCI LAN oa A O N Other items on the Startup menu The following items also are displayed on the Startup menu of the ThinkPad Setup program 88 User Guide e Network Boot Specify the top priority boot device to be used when the computer wakes from LAN e UEFI Legacy Boot Select system boot capability e UEFI Legacy Boot Priority Select a boot priority between UEFI and Legacy e Boot Mode Enable or disable the diagnostics boot mode e Option Key Display Choose whether to display the option key message when the system is booted e Boot device List F12 Option Choose whether to display the pop up list of the boot devices e Boot Order Lock Enable or disable the default boot priority or customized boot priority The following table shows the contents of the Startup menu Notes e Some items are displayed on the menu only if the computer supports the corresponding features e Default values are in boldface Table 6 Startup menu items Menu item Selection Comments Boot Refer to Changing the startup sequence on page 88 Network Boot Ii o F Refer to Boot submenu on page 88 UEFI Legacy Boot e Both Select system boot capability UEFI Legacy Boot Priority e Both Select priority of boot UEFI First options between
107. mended by Lenovo Keep the battery pack away from fire Do not expose it to water or rain Do not attempt to disassemble it Do not short circuit it X User Guide e Keep it away from children e Do not drop the battery pack Do not put the battery pack in trash that is disposed of in landfills When disposing of the battery comply with local ordinances or regulations The battery pack should be stored at room temperature charged to approximately 30 to 50 of capacity We recommend that battery pack be charged about once per year to prevent overdischarge Lithium coin cell battery notice Moancer Danger of explosion if battery is incorrectly replaced When replacing the lithium coin cell battery use only the same or an equivalent type that is recommended by the manufacturer The battery contains lithium and can explode if not properly used handled or disposed of Do not e Throw or immerse into water e Heat to more than 100 C 212 F e Repair or disassemble Dispose of the battery as required by local ordinances or regulations The following statement applies to users in the state of California U S A California Perchlorate Information Products containing manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate Heat and product ventilation nanoen Computers ac power adapters and ma
108. monitor When installing an operating system you must install the display driver for your monitor that is supplied with the computer and the monitor INF file that is supplied with the external monitor If you set a resolution higher than the resolution you are using on the computer monitor and use an external monitor that does not support that resolution take advantage of the virtual screen function which enables you to display only a part of the high resolution screen image your computer produces You can see other parts of the image by moving the screen with the TrackPoint pointing device or another pointing device If the external monitor you are using is outdated the resolution and the refresh rate might be limited Using dual displays This section introduces the Extend desktop function that enables you to display output the same or different on both the computer display and an external monitor Using the Extend desktop function Your computer supports a function named the Extend desktop With the Extend desktop function you can display output on both the computer display and an external monitor You also can display different desktop images on each monitor You can use the Extend desktop function without changing any settings If the function does not work refer to Enabling the Extend desktop function on page 33 to enable it Considerations for using the Extend desktop function 32 User Guide e If you wa
109. n page 53 2 Some computers come with Microsoft Office preinstalled If you need to recover or reinstall your Microsoft Office program you must use the Microsoft Office CD The disc is provided only with computers preinstalled with Microsoft Office Performing backup and recovery operations The Rescue and Recovery program enables you to back up all your hard disk drive contents including the operating system data files software programs and personal settings You can designate where the Rescue and Recovery program stores the backup e Ina protected area of your hard disk drive e Onan attached external USB hard disk drive e Ona network drive e On recordable discs a recordable optical drive is required for this option After you have backed up the contents on the hard disk drive you can restore the complete contents of the hard disk drive restore only the selected files or restore only the Windows operating system and programs Performing a backup operation This section provides instructions on how to perform a backup operation using the Rescue and Recovery program 1 From the Windows desktop click Start gt All Programs gt Lenovo ThinkVantage Tools gt Enhanced Backup and Restore The Rescue and Recovery program opens 2 Inthe Rescue and Recovery main window click the Launch advanced Rescue and Recovery arrow 3 Click Back up your hard drive and select backup operation options Then follow the instructions on the s
110. nager program and then click the Power Plan tab For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 12 e For Windows 8 and Windows 8 1 Right click the battery status icon in the Windows notification area and click Power Options Then click Change plan settings next to your power plan For more information refer to the help information system of the program Power saving modes There are several power saving modes that you can use at any time to conserve power This section introduces each mode and gives tips on the effective use of the battery power Introducing the power saving modes e Screen blank for the Windows 7 operating system only The computer display requires considerable battery power To turn off power to the display do the following 1 Right click the Power Manager battery gauge on the task bar 2 Select Power off display e Sleep In sleep mode your work is saved to memory and then the solid state drive or the hard disk drive and the Chapter 2 Using your computer 25 computer display are turned off When your computer wakes up your work is restored within seconds To put your computer into sleep mode press Fn F4 To return from sleep mode press Fn key e Hibernation By using this mode you can turn off your computer completely without saving files or exiting from any programs that are running When the computer enters hiber
111. nation all open programs folders and files are saved to the hard disk and then the computer turns off To put the computer into hibernation mode change your power plan settings To access power plan settings do the following For Windows 7 Start the Power Manager program and then click the Power Plan tab For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 12 For Windows 8 and Windows 8 1 Right click the battery status icon in the windows notification area and click Power Options Then click Change plan settings that is next to your power plan e Wireless off When you are not using the wireless features such as Bluetooth or wireless LAN turn them off This will help conserve power To turn off the wireless features press Fn F5 or use the wireless radio switch Enabling the wakeup function If you put your computer into hibernation mode and the wakeup function is disabled this is the default setting the computer does not consume any power If the wakeup function is enabled it consumes a small amount of power To enable the function do the following 1 Go to Control Panel and click System and Security gt Administrative Tools 2 Double click Task Scheduler If you are prompted for an administrator password or confirmation type the password or provide confirmation 3 From the left pane select the task folder for which you want
112. nd loads the operating system To prevent unauthorized access set the user authentication on the operating system Set Minimum Length e Disabled Specify a minimum length for the power on password and hard disk password By default this is set to Disabled If you set the supervisor password and specify a minimum length for passwords no one but you can change the length Refer to Power on password on page 42 e Password length options Hard Disk1 Password Refer to Hard disk passwords on page 42 Chapter 7 Advanced configuration 85 Table 5 Security menu items continued Menu item Submenu item Selection Comments UEFI BIOS Update Option Flash BIOS Updating by e Disabled If you select Enabled End Users e Enabled all users can update the UEFI BIOS If you select Disabled only the person who knows the supervisor password can update the UEFI BIOS Secure RollBack Prevention Disabled Select whether you want Enabled to flash to older version of UEFI BIOS Memory Protection Execution Prevention Disabled Some computer viruses Enabled and worms cause memory buffers to overflow by running code where only data is allowed If the Data Execution Prevention feature can be used with your operating system then by selecting Enabled you can protect your computer against attacks by such viruses and worms If after choosing Enabled you find that a program does not run correctly select Disabled and
113. nd reinstall Windows section click Get started Then click Next to confirm the operation 3 Depending on your needs do one of the following e To perform a quick format click Just remove my files to start the process The process will take several minutes e To perform a complete format click Fully clean the drive to start the process The process will take several hours 4 Follow the instructions on the screen to reset your computer to the factory default settings Using the advanced startup options With the advanced startup options you can change the firmware settings of the computer change the startup settings of the Windows operating system start the computer from an external device or restore the Windows operating system from a system image To use the advanced startup options do the following 1 Depending on the operating system do one of the following e For Windows 8 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt General e For Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 In the Advanced startup section click Restart now gt Troubleshoot gt Advanced options 3 Select a desired startup option then follow the instructions on the screen Recovering your operating system if
114. nding Print these instructions now and keep it with your computer for reference later If your computer is completely unresponsive you cannot use the ThinkPad pointing device or the keyboard do the following 1 Press and hold the power button until the computer turns off After the computer is turned off restart by pressing the power button If the computer does not turn on continue with step 2 Copyright Lenovo 2013 2014 99 Note Do not remove the battery and the ac power adapter to reset the computer 2 While the computer is turned off remove all power sources from the computer battery and the ac power adapter Hold down the power button for 10 seconds Plug in the ac power adapter while keeping the battery out of the computer If the computer does not turn back on continue with step 3 Note Once the computer starts up and enters the Windows environment use the proper shutdown procedure to turn the computer off Once the computer is off reattach the battery and restart the computer If the computer does not start with the battery reattached remove the battery and again start with step 2 If the computer starts with ac power but does not start when the battery is attached call the Customer Support Center for support 3 While the computer is off remove all sources of power battery and the ac power adapter Remove all external devices that are attached to your computer keyboard mouse printer scanner and so on Repea
115. neously with a Bluetooth option the data transmission speed can be delayed and the performance of the wireless feature can be degraded Checking the wireless LAN connection status You can check the wireless LAN connection status through the wireless network connection status icon in the Windows notification area The more bars encompassed the better the signal is For the Windows 7 operating system you also can check the Access Connections gauge the Access Connections status icon or the Access Connections wireless status icon in the Windows notification area Access Connections gauge i Power to the wireless radio is off or no signal ttl Power to the wireless radio is on The signal strength of the wireless connection is poor To improve signal strength move your computer closer to the wireless access point Chapter 2 Using your computer 29 i Power to the wireless radio is on The signal strength of the wireless connection is marginal LH ul Power to the wireless radio is on The signal strength of the wireless connection is excellent Access Connections status icon amp No location profile is active or none exists amp Current location profile is disconnected amp Current location profile is connected Access Connections wireless status icon Power to the wireless radio is off i Power to the wireless radio is on No association Power to the wireless radio is on No signal P
116. ng 1 Using the up and down arrow keys select the item to change the date or time Chapter 7 Advanced configuration 83 2 Press Tab Shift Tab or Enter to select a field 3 Type the date or time Notes Another way to adjust the date and time is pressing the following keys e F5 or Change to a lower value e F6 or the combination of Shift and Change to a higher value 4 Press F10 to save the changes and restart the system Security menu If you need to set the security features of your computer select Security from the ThinkPad Setup program main menu Notes e The default settings are already optimized for you If you consider changing the computer configuration proceed with extreme caution Setting the configuration incorrectly might cause unexpected results e On each submenu you can enable a function by selecting Enabled or disable it by selecting Disabled The following submenu is displayed e Password Set a password e UEFI BIOS Update Option Specify the settings for Flash UEFI BIOS update e Memory Protection Specify the settings for the Data Execution Prevention feature e Virtualization Enable or disable the settings for AMD V Technology for models with an AMD CPU e 1 O Port Access Enable or disable the access to individual I O ports e Anti Theft Enable or disable the UEFI BIOS interface to activate anti theft services such as Computrace e Secure Boot Configure the Secure Boot function
117. ng and video conferencing To use the integrated camera with other programs open one of the programs and start the photographing video capturing or video conferencing function Then the camera will start automatically and the green camera in use indicator will turn on For more information about using the camera with a program refer to the help information system of the program Configuring camera settings You can configure the camera settings to meet your needs such as adjusting the quality of the video output To configure the camera settings do the following e For Windows 7 Start the Communications Utility program and configure the camera settings as desired e For Windows 8 and Windows 8 1 Do one of the following Configure the camera settings directly from the program that is using the camera For details see the help information system of the program Click Lenovo Settings from the Start screen Then click Camera Follow the instructions on the screen to configure the camera settings as desired Using a flash media card Your computer has one media card reader slot The media card reader slot supports the following four types of cards e Secure Digital SD card e Secure Digital High Capacity SDHC card e Secure Digital eXtended Capacity SDXC card e MultiMediaCard MMC Note While transferring data to or from a media card such as an SD card do not put your computer into sleep or hibernation mode before the
118. ng passwords By using passwords you can help prevent your computer from being used by others Once you set a password a prompt is displayed on the screen each time you turn on the computer Enter your password at the prompt You cannot use the computer unless you enter the valid password Passwords and sleep mode If you have set passwords and you put your computer into sleep mode the procedure for resuming operation is as follows e You are not prompted to type the password when resuming operation e If any hard disk drive or solid state drive has a password it is unlocked automatically when you resume operation Note If a Windows password has been set you will be prompted to enter it Typing passwords A el If this icon is displayed type a power on password or a supervisor password maS f this icon is displayed type a user hard disk password If you want to type a master hard disk password do the following 1 1 Press F1 The icon changes to this gut 2 Type the master hard disk password Copyright Lenovo 2013 2014 41 Note To return to the icon Note Press the Backspace key if you enter a wrong password while you are typing your password Power on password You can set a power on password to help protect your computer against access by unauthorized users If you set a power on password the password prompt is displayed on the screen whenever you turn on the computer You must enter the corre
119. ng representative Finding ThinkPad options If you want to expand the capabilities of your computer Lenovo has a number of hardware accessories and upgrades to meet your needs Options include memory modules storage devices network cards port replicators batteries power adapters printers scanners keyboards mice and more You can shop at Lenovo 24 hours a day 7 days a week directly over the World Wide Web All you need is an Internet connection and a credit card To shop at Lenovo go to http www lenovo com essentials Purchasing additional services During and after the warranty period you can purchase additional services such as support for Lenovo and non Lenovo hardware operating systems and programs network setup and configuration services upgraded or extended hardware repair services and custom installations services Service availability and service name might vary by country Chapter 10 Getting support 119 For more information about these services go to http www lenovo com essentials 120 User Guide Appendix A Regulatory information Wireless related information Wireless interoperability The Wireless LAN PCI Express Mini Card is designed to be interoperable with any wireless LAN product that is based on DSSS CCK and or OFDM radio technology and is compliant to e The 802 11b g Standard 802 11a b g or 802 11n draft 2 0 on Wireless LANs as defined and approved by the Institute of E
120. ng the ThinkPad pointing device on page 21 G Microphones The built in microphones capture sound and voice when used with a program capable of handling audio Power button Use the power button to turn on the computer To turn off the computer use the Start menu shutdown option on the Windows 7 operating system For the Windows 8 and Windows 8 1 operating system move the pointer to the top right or bottom right corner of the screen to display the charms Then click Settings gt Power gt Shut down If your computer stops responding and you cannot turn it off press and hold the power button for four seconds or more If the computer still is not responding remove the ac power adapter and the battery to reset the computer You also can program the power button so that by pressing the power button you can shut down the computer or put it into sleep or hibernation mode To achieve this you need to change your power plan settings To access power plan settings do the following e For Windows 7 Start the Power Manager program and then click the Power Plan tab For instructions on how to start the Power Manager program see Accessing Lenovo programs on the Windows 7 operating system on page 12 e For Windows 8 and Windows 8 1 Click the battery status icon in the Windows notification area and click More power options Then click Choose what the power button does 2 User Guide Right side view Figure 2 ThinkPad X140e
121. ngs gt General e For Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 In the Refresh your PC without affecting your files section click Get started 3 Follow the instructions on the screen to refresh your computer Resetting your computer to the factory default settings If you want to recycle your computer or just start over you can reset your computer to the factory default settings Resetting the computer will reinstall the operating system reinstall all the programs that came with your computer and reset all the settings to the factory default settings Attention If you reset the computer to the factory default settings all your personal files and settings will be deleted To avoid data loss make a backup copy of all the data that you want to keep To reset your computer to the factory default settings do the following 54 User Guide 1 Depending on the operating system do one of the following e For Windows 8 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt General e For Windows 8 1 Move your pointer to the top right or bottom right corner of the screen to display the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 Inthe Remove everything a
122. nitor connector and then connect the monitor to an electrical outlet 2 Turn on the external monitor and the computer Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button Click the icon for the desired monitor the Monitor 2 icon is for the external monitor Click Advanced Settings Click the Monitor tab Select the correct screen refresh rate N O9 I e Problem Wrong characters are displayed on the screen Solution Did you follow the correct procedure when installing the operating system or program If you did have the external monitor serviced e Problem The Extend desktop function does not work Solution Enable the Extend desktop function by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet Turn on the external monitor and the computer Right click on the desktop and click Screen resolution Click the Monitor 2 icon Select Extend these displays for multiple displays Click the Monitor 1 icon for the primary display the computer display Set the resolution for the primary display Click the Monitor 2 icon for the external monitor Set the screen resolution for the secondary display O O AN DOA KW DY _ Set the relative position of each monitor by dragging its icon You can set the monitors in any rel
123. nkPad Setup program 5 Connect the drive that contains the Windows 8 or Windows 8 1 operating system installation program to the computer and restart the computer 6 Install the Windows 8 or Windows 8 1 fix modules Go to the Microsoft Knowledge Base home page at http support microsoft com Type the number of the fix module in the search field then click Search 7 Install the registry patches for example the Enabling Wake on LAN from Standby for ENERGY STAR patch To download and install the registry patches go to the Lenovo Support Web site at http www lenovo com support 8 Install the device drivers See Installing device drivers on page 79 Note After installing the operating system do not change the initial UEFI Legacy Boot setting in the ThinkPad Setup program Otherwise the operating system will not start correctly When you install the Windows 8 or Windows 8 1 operating system you might need one of the following country or region codes 78 User Guide an IE Installing device drivers Device driver is the program that operates a particular hardware device of the computer If a device does not perform well or you install anew device you need to install or update the corresponding device driver For example if you use the Windows 7 operating system to use the USB 3 0 connector you need to download and install the USB 3 0 driver To download the latest device drivers do the following 1 Go to http
124. nlock the hard disk password Solution Your computer supports an enhanced password algorithm Computers older than yours might not support such a security function A solid state drive problem Problem When you compress files or folders by use of the data compression function in Windows and then decompress them the process of writing to or reading from the files or folders is slow Solution Apply the disk defragmentation tool in Windows for faster access to the data A software problem Problem A program does not run correctly Solution Make sure that the problem is not being caused by the program Check that your computer has the minimum required memory to run the program Refer to the manuals supplied with the program Check the following e The program is designed to operate with your operating system e Other programs run correctly on your computer 114 User Guide e The necessary device drivers are installed e The program works when it is run on some other computer If an error message is displayed while you are using the program refer to the manuals supplied with the program If the program still does not run correctly contact your place of purchase or a service representative for help Problems with ports and connectors The following are the most common problems with ports and connectors A USB problem Problem A device connected to the USB connector does not work Solution Open the Device Manager window
125. not work Solution If an external numeric keypad is connected 1 Turn off the computer 2 Remove the external numeric keypad 3 Turn on the computer and try using the keyboard again If the keyboard problem is resolved carefully reconnect the external numeric keypad and the external keyboard Make sure that you have seated the connectors correctly If the problem persists make sure that the correct device driver is installed 1 Open Control Panel Change the view of Control Panel from Category to Large icons or Small icons 2 Click Keyboard 3 Select the Hardware tab In the Device Properties pane make sure that you see this message Device Status This device is working properly If keys on the keyboard still do not work have the computer serviced e Problem All or some keys on the external numeric keypad do not work Solution Make sure that the external numeric keypad is correctly connected to the computer Problems with the display and multimedia devices This topic includes the most common problems with displays and multimedia devices including the computer display the external monitor and the audio devices Computer screen problems e Problem The screen is blank Solution Do the following Press Fn F7 to bring up the image If you are using the ac power adapter or using the battery and battery status icon shows that the battery is not depleted press Fn F9 to make the screen brighter If your compute
126. ns You also can refer to the instructions at http www lenovo com jp ja environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and regulations You also can refer to the instructions at http www lenovo com jp ja environment recycle battery Recycling information for Brazil Declarac es de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos el tricos e eletr nicos nao devem ser descartados em lixo comum mas enviados a pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de res duos industriais devidamente certificadas pelos org os ambientais de acordo com a legisla o local A Lenovo possui um canal espec fico para auxili lo no descarte desses produtos Caso voc possua um produto Lenovo em situa o de descarte ligue para o nosso SAC ou encaminhe um e mail para reciclar lenovo com informando o modelo n mero de s rie e cidade a fim de enviarmos as instru es para o correto descarte do seu produto Lenovo Battery recycling information for Taiwan 13 a El 128 User Guide Battery recycling information for the European Union EU Notice This mark applies only to countries within the European Union EU Batteries or packaging for batteries are labeled in accordance with European Direct
127. nt to show DOS full screen while in the Extend desktop mode only the primary display shows DOS the other display is blacked out e You can designate the other display as the primary display by doing the following 1 Right click on the desktop then select Screen resolution 2 Select Extend these displays in Multiple Displays 3 Change the setting to designate the primary display e When a program using DirectDraw or Direct3D is played in full screen mode it is shown only on the primary display e You cannot use the display switching function when you are in the Extend desktop mode Enabling the Extend desktop function To enable the Extend desktop function do the following 1 Connect the external monitor to the monitor connector then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Press Fn F7 then select Extend To change the resolution for each monitor do the following 1 Right click on the desktop and click Screen resolution Click the Monitor 1 icon for the primary display the computer display Set the resolution for the primary display Click the Monitor 2 icon for the secondary display the external display Set the resolution for the secondary display oar WO DY Place the icons for the monitors so that they touch Note You can set the monitors in any relative position but the icons must touch each other 7 Click OK to apply the changes Note To change the color sett
128. ntains the following topics e Locating computer controls connectors and indicators on page 1 e Locating important product information on page 8 e Features on page 10 e Specifications on page 11 e Operating environment on page 12 e Lenovo programs on page 12 Locating computer controls connectors and indicators This section introduces the computer hardware features to give you the basic information you need to start using the computer Front view Figure 1 ThinkPad X140e front view Integrated camera H TrackPoint pointing stick EI System status indicator illuminated ThinkPad logo J Built in microphone EI TrackPoint buttons Power button Copyright Lenovo 2013 2014 1 Fa Camera Use the camera to take pictures or hold a video conference For more information see Using the camera on page 34 EI System status indicator illuminated ThinkPad logo The illuminated ThinkPad logo on the palm rest functions as a system status indicator Your computer has several status indicators For more information see System status indicators on page 6 ThinkPad pointing device Ei TrackPoint buttons EJ Touch pad i TrackPoint pointing stick The keyboard contains the Lenovo unique ThinkPad pointing device Pointing selecting and dragging are all part of a single process that you can perform without moving your fingers from a typing position For more information see Usi
129. nu Restart menu Updating your system UEFI BIOS Using system management System management Setting management features Chapter 8 Preventing problems General tips for preventing problems Making sure device drivers are current Taking care of your computer aes Cleaning the cover of your computer Chapter 9 Troubleshooting computer problems Diagnosing problems Troubleshooting ec Computer stops responding Spills on the keyboard Error messages Errors without messages Beep errors sendy Memory module problems Networking problems Problems with the Be and aher pointing devices ii User Guide 55 55 56 59 59 59 61 64 66 69 74 77 77 77 78 79 79 80 80 83 84 88 90 91 91 91 92 93 93 94 95 96 99 99 99 99 100 100 102 103 103 104 105 Problems with the aisplay and multimedia devices Bin Gea i Battery and power Ebene Problems with drives and other Monge devices A software Breen re Problems with ports and connectors Chapter 10 Getting support Before you contact Lenovo Getting help and service Using diagnostic programs Lenovo Support Web site Calling Lenovo Finding ThinkPad options Purchasing additional services Appendix A N information Wireless related f nnalich Location of the UltraConnect wireless antennas Locating wireless regulate notices Certification related information Export classification not
130. ny accessories can generate heat when turned on and when batteries are charging Notebook computers can generate a significant amount of heat due to their compact size Always follow these basic precautions e When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended length of time When you use the keyboard avoid keeping your palms on the palm rest for a prolonged period of time Your computer generates some heat during normal operation The amount of heat depends on the amount of system activity and the battery charge level Extended contact with your body even through clothing could cause discomfort or even a skin burn Periodically take breaks Copyright Lenovo 2013 2014 xi from using the keyboard by lifting your hands from the palm rest and be careful not to use the keyboard for any extended length of time Do not operate your computer or charge the battery near flammable materials or in explosive environments Ventilation slots fans and or heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features When the ac power adapter is connected to an e
131. ny effects of electrostatic charge An electrostatic charge above a certain limit however can increase the risk of ESD Therefore when using the computer close to an appliance that can produce negative ions give special attention to the following e Avoid directly exposing your computer to the air from an appliance that can produce negative ions e Keep your computer and peripherals as far as possible from such an appliance e Wherever possible ground your computer to facilitate safe electrostatic discharge Note Not all such appliances cause a significant electrostatic charge Be gentle with your computer e Avoid placing any objects including paper between the display and the keyboard or the palm rest e Your computer display is designed to be opened and used at an angle slightly greater than 90 degrees Do not open the display beyond 135 degrees as this might damage the computer hinge e Do not turn your computer over while the ac power adapter is plugged in This could break the adapter plug Carry your computer properly e Before moving your computer be sure to remove any media turn off attached devices and disconnect cords and cables e When picking up your open computer hold it by the bottom Do not pick up or hold your computer by the display Handle storage media and drives properly e When installing the hard disk drive or solid state drive follow the instructions shipped with your hardware and apply pressure only wher
132. o change the value of an item press the following keys e F5 or Change to a lower value e F6 or the combination of Shift and Change to a higher value If the item has a submenu you can display it by pressing Enter 4 Press Esc to exit from the submenu 5 If you are on a nested submenu press Esc repeatedly until you reach the ThinkPad Setup program main menu Note If you need to restore the settings to their original state as of the time of purchase press F9 to load the default settings You also can select an option on the Restart submenu to load the default settings or discard the changes 6 Select Restart Move the pointer to the option you want for restarting your computer then press Enter Your computer restarts Chapter 7 Advanced configuration 79 Note Depending on the operating system you are using some menu items listed in this chapter might not be available on your computer and some menu items might be slightly different from the actual menu items displayed on your computer Main menu The Main menu is the first interface you see after you enter ThinkPad Setup It displays the following configuration of your computer e UEFI version e UEFI date e Embedded controller version e Machine type model e System unit serial number e System board serial number e Asset tag e CPU type e CPU speed e Installed memory e UUID e MAC address Internal LAN e Preinstalled operating system license e UEFI Secur
133. o need to manually reconfigure your settings and restart the computer each time Client Security Solution Windows 7 The Client Security Solution program protects your computer by securing client data and deflecting security breach attempts It also can help manage your passwords recover a forgotten password monitor security settings on your computer and suggest how to enhance the computer security Communications Utility Windows 7 The Communications Utility program enables you to configure settings for the integrated camera and audio devices Lenovo ThinkVantage Tools Windows 7 The Lenovo ThinkVantage Tools program helps you work more easily and securely by providing easy access to various program such as Lenovo Fingerprint Manager Lenovo Solution Center and so on Message Center Plus Windows 7 The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo such as alerts on system updates and alerts on conditions that require your attention Mobile Broadband Connect Windows 7 The Mobile Broadband Connect program enables you to connect the computer to the mobile broadband network through a supported wireless WAN card Power Manager Windows 7 The Power Manager program provides convenient flexible and complete power management for the computer It enables you to adjust your computer power settings to achieve the best balance between performance and power saving
134. oHS RoHS compliant as per E Waste Management amp Handling Rules 2011 Appendix D Restriction of Hazardous Substances Directive RoHS 135 136 User Guide Appendix E Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionally equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of ex
135. oblem After you registered your computer with Lenovo you will also receive quicker service when you call Lenovo for help In addition some locations offer extended privileges and services to registered users To register your computer with Lenovo go to http www lenovo com register and follow the instructions on the screen to register your computer If you are using a Windows 7 operating system you also can register your computer through the preinstalled Lenovo Product Registration program The program launches automatically after you have used your computer for a period of time Follow the instructions on the screen to register your computer Frequently asked questions The following are a few tips that will help you optimize the use of your computer To ensure that you receive the best performance from your computer go to the following Web page to find information such as aids for troubleshooting and answers to frequently asked questions http www lenovo com support faq Can I get my user guide in another language e To download the user guide in another language go to http www lenovo com support Then follow the instructions on the screen Where can find help about the Windows operating system The Windows Help and Support information system provides you with detailed information about using the Windows operating system to help you get the most of your computer To access the Windows Help and Support information system
136. oduct overview 3 Attention When you attach a USB cable to this connector ensure that the USB mark is facing upward Otherwise the connector might be damaged Ej Power status indicator Your computer has a power status indicator to show the ac power adapter status of your computer For more information see Power status indicator on page 7 H Power connector Connect the ac power adapter to the power connector to provide ac power to the computer and charge the battery An indicator to the left of the connector shows the status of ac power When the ac power adapter is connected the indicator is lit If a battery is installed in the computer the indicator is green when the battery charges i Security lock slot Purchase a security cable lock that fits this keyhole to lock your computer to a stationary object to protect your computer from theft Left side view EI H GE Figure 3 ThinkPad X140e left side view Ef Video graphics array VGA connector E Ethernet connector Video graphics array VGA connector Attach a VGA compatible monitor or projector to your computer to display the computer output 4 User Guide H Fan louver The fan louvers and the internal fan enable air to circulate in the computer to ensure proper cooling especially the cooling of the microprocessor Note To ensure proper airflow do not place any obstacles in front of the fan louvers E USB 3 0 connectors The Universal Serial Bus USB
137. of integrated wireless cards might be restricted by the proprietor of the building or responsible representatives of the organization These situations and areas might for example include e Using the integrated wireless cards on board of airplanes in hospitals or near petrol stations blasting areas with electro explosive devices medical implants or body worn electronic medical devices such as pace makers e In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies to the use of wireless devices in a specific organization such as airport or hospital you are encouraged to ask for authorization to use integrated wireless cards prior to turning on the computer Location of the UltraConnect wireless antennas ThinkPad notebook computers feature an integrated UltraConnect wireless antenna system built into the display for optimal reception enabling wireless communication wherever you are Wireless LAN antenna auxiliary H Wireless LAN antenna main Locating wireless regulatory notices For more information about the wireless regulatory notices refer to the Regulatory Notice shipped with your computer If your computer is shipped without the Regulatory Notice you can find it on the Web site at http www lenovo com ThinkPadUserGuides Certification related information The following table contains information
138. of the product name compliance ID and machine types 122 User Guide ThinkPad X140e TPO0035B 20BL and 20BM Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emission notices Federal Communications Commission Declaration of Conformity The following information refers to the ThinkPad X140e machine types 20BL and 20BM This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 ofthe FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect th
139. oftware and then follow the instructions on the screen The switch port and the adapter have the same duplex setting If you configured the adapter for full duplex make sure that the switch port also is configured for full duplex Setting the wrong duplex mode can degrade performance cause data loss or result in lost connections You have installed all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking software e Problem The adapter stops working for no apparent reason Solution The network driver files might be corrupt or missing Update the driver by referring to the above solution for the procedure to make sure that the correct device driver is installed e Problem If your computer is a Gigabit Ethernet model and you use a speed of 1000 Mbps the connection fails or errors occur Solution Use Category 5 wiring and make sure that the network cable is securely connected Connect to a 1000 BASE T hub switch not 1000 BASE X e Problem The Wake on LAN feature is not working Solution 104 Make sure that Wake on LAN is enabled in ThinkPad Setup If it is check with your LAN administrator for the necessary settings User Guide e Problem If your computer is a Gigabit Ethernet model it cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Solution Try another cable Make sure that the link partner is s
140. on stored on the hard disk drive e User hard disk password e Master hard disk password which requires a user hard disk password If a user hard disk password has been set but no master hard disk password has been the user must enter the user hard disk password in order to gain access to files and programs on the hard disk drive The master password can be set and used only by a system administrator Like a master key it enables the administrator to get access to any hard disk drive in a system The administrator sets the master password no one else knows it Then the administrator sets a user password for each computer in the network and tells each user the password for his or her computer The user can then change the user password as desired but the administrator still can get access by using the master password 42 User Guide Note When a master hard disk password is set only the administrator can remove the user hard disk password Setting a hard disk password 1 Print these instructions Save all open files and exit all programs Turn your computer off and then on again When the logo screen is displayed press F1 The ThinkPad Setup program main menu opens Select Security using the cursor directional keys to move down the menu Select Password Select Hard Disk 1 Password A password window opens You are prompted to select User or User Master Select User if you want to set only one hard disk password If you
141. onfirmation type the password or provide confirmation Check the Device status box and ensure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen e Problem Incorrect characters are displayed on the screen Solution Did you install the operating system or program correctly If they are installed and configured correctly have the computer serviced e Problem The screen stays on even after you turn off your computer Solution Press and hold the power button for four seconds or more to turn off your computer then turn it on again e Problem Missing discolored or bright dots appear on the screen every time you turn on your computer Solution This is an intrinsic characteristic of the TFT technology Your computer display contains multiple thin film transistors TFTs A small number of missing discolored or bright dots on the screen might exist all the time External monitor problems e Problem The external monitor is blank Solution To bring up the image press Fn F7 and select the desired monitor If the problem persists do the following 1 2 3 Connect the external monitor to another computer to make sure that it works Reconnect the external monitor to your computer Refer to the manual shipped with the external monitor to check the resolutions and refresh rates that are supported Ifthe external monitor supports the same resolution as the com
142. ootrest What if you are traveling It might not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting Regardless of the setting try to observe as many of these tips as possible Sitting properly and using adequate lighting for example will help you maintain desirable levels of comfort and performance Questions about vision The visual display screens of ThinkPad notebook computers are designed to meet the highest standards and to provide you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Of course any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice Comfort Observe the following guidelines to achieve greater comfort and improve performance Active sitting and rest breaks The longer you sit and work with your computer the more important it is to observe your working posture Follow Ergonomic information on page 37 and practice active sitting to avoid discomfort associated with your working postures Making minor voluntary postural changes and taking short frequent work breaks are the key ingredients for healthy computing Your computer is light and mobile you can easily reposition your working surface to accommodate many posture modifications Work area setup options Familiarize yourself with
143. orts that resolution For more details refer to the manuals provided with your monitor You can set any resolution for either the computer display or the external monitor When you use both at the same time the resolution of both is the same If you set a higher resolution for the computer display you can see only part of the screen at a time You can see other parts by moving the image with the TrackPoint pointing device or another pointing device You can switch the display output between the computer display and the external monitor or even output the display to both of the computer display and the external monitor by changing the configuration in the Display Settings window Connecting an external monitor To attach an external monitor do the following 1 Connect the external monitor to the monitor connector then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Change the display output location by pressing Fn F7 This enables you to switch between viewing output on the external monitor the computer monitor and both monitors Note If your computer cannot detect the external monitor right click on the desktop then select Screen resolution Click the Detect button Setting the monitor type To set your monitor type do the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet Chapter 2 Using your computer 31 2 Turn on the ext
144. ouch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the card To replace the PCI Express Mini Card for wireless LAN connection do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer Wait three to five minutes to let the computer cool 2 Close the computer display and turn the computer over 3 Remove the battery See Replacing the battery on page 59 4 Loosen the screws fl and then remove the cover H 64 User Guide 5 If a tool for removing connectors is included in the package with the new card use it to disconnect the cables from the card If no such tool is included disconnect the cables by picking up the connectors with your fingers and gently unplugging them 7 Align the contact edge of the new PCI Express Mini Card with the corresponding socket ff Pivot the card until you can snap it into place Secure the card with the screw H Chapter 6 Replacing devices 65 8 Connect the antenna cables to the new PCI Express Mini Card Be sure to attach the gray cable to the connector marked MAIN or M on the card and the black cable to the connector marked AUX or A 10 Reinstall the battery See Replacing the battery on page 59 11 Turn the computer over again Connect the ac power adapter and all cables Replacing a memory module Before
145. ower to the wireless radio is on The signal strength of the wireless connection is excellent Power to the wireless radio is on The signal strength of the wireless connection is marginal e Power to the wireless radio is on The signal strength of the wireless connection is poor To improve signal strength move your computer closer to the wireless access point Using the Bluetooth connection Some models are equipped with a Bluetooth card that is compliant with Bluetooth Specification 4 0 To enable the Bluetooth feature on the Windows 7 operating system press Fn F5 to open the wireless radio switchboard Then turn on the Bluetooth radio For the Windows 8 and Windows 8 1 operating system the Bluetooth feature is on by default To transfer data through the Bluetooth feature do the following Note If you use the wireless feature the 802 11 standard of your computer simultaneously with a Bluetooth option the data transmission speed can be delayed and the performance of the wireless feature can be degraded 1 Enable the Bluetooth feature 2 Right click the data that you want to send 3 Select Send To gt Bluetooth Devices 4 Select a Bluetooth device and then follow the instructions on the screen For more information about using the Bluetooth feature refer to the Windows help information system and the Bluetooth help information system Enabling or disabling the wireless features To enable or disable the wireless features
146. pe the new master hard disk password in the Enter New Password field and retype the password you just entered to verify it in the Confirm New Password field Press Enter and a Setup Notice window is displayed Press Enter to exit from the Setup Notice window The master hard disk password is changed To remove the master hard disk password type the current master hard disk password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and press Enter A Setup Notice window is displayed Press Enter to exit from the Setup Notice window Both the user and master hard disk passwords will be removed Supervisor password The supervisor password protects the system information stored in ThinkPad Setup Without it no one can change the configuration of the computer It provides the following security features If a supervisor password is set a password prompt is displayed when you try to start the ThinkPad Setup program Unauthorized users cannot get access to configuration data The system administrator can use the supervisor password to get access to a computer even if the user of that computer has set a power on password The supervisor password overrides the power on password If both a supervisor password and a power on password are set you can do the following only if you have the supervisor password Deleting the power on password Changing or deleting the supervisor passwor
147. ppendix E Notices Trademarks 133 134 135 135 135 137 138 iv _ User Guide Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer Failure to do so might lead to discomfort or injury or cause your computer to fail Protect yourself from the heat that your computer generates When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot The temperature they reach depends on the amount of system activity and the level of charge in the battery Extended contact with your body even through clothing could cause discomfort or even a skin burn e Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended time e Periodically take hands from using the keyboard by lifting your hands from the palm rest When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn e Do not place the ac power adapter in contact with any part of your body while it is in use e Never use it to warm your body To avoid spills and the danger of electrical shock keep liquids away from your computer Applying strong force to cables may damage or break them Route communication lines or the cables of an ac power adapter a mo
148. press or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfunction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of thos
149. providing easy access to various program such as Lenovo Fingerprint Manager Lenovo Solution Center and so on e Active Protection System Windows 7 Windows 8 and Windows 8 1 The Active Protection System program protects your hard disk drive when the shock sensor inside your computer detects a condition that could damage the drive such as system tilt excessive vibration or shock The hard disk drive is less vulnerable to damage when it is not operating This is because when the hard disk drive is not operating the system stops it from spinning and might also move the read and write heads of the drive to areas that do not contain data As soon as the shock sensor senses that the environment is stable again minimal change in system tilt vibration or shock it turns on the hard disk drive e Lenovo QuickCast Windows 7 Windows 8 and Windows 8 1 The Lenovo QuickCast program provides you with a quick and easy way to send files and uniform resource locators URLs between two devices e Lenovo QuickControl Windows 7 Windows 8 and Windows 8 1 The Lenovo QuickControl program enables you to control your computer remotely from your smartphone You can control the mouse enter text control movies and music give presentations and more e Lenovo Solution Center Windows 7 Windows 8 and Windows 8 1 The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system in
150. pters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventually result in overheating Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input pins or anywhere on the power adapter Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way viii User Guide To prevent possible overheating do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet Extension cords and related devices Ensure that extension cords surge protectors uninterruptible power supplies and power strips that you use are rated to handle the electrical requirements of the product Never overload these devices If power strips are used the load should not exceed the power strip input rating Consult an elect
151. puter display or a higher resolution view output on the external monitor or on both the external monitor and the computer display If the external monitor supports a lower resolution than the computer display view output on the external monitor only If you view output on both the computer display and the external monitor the external monitor screen will be blank or distorted e Problem You cannot set a higher resolution than the present one on your external monitor Chapter 9 Troubleshooting computer problems 107 Solution Make sure that the monitor information is correct Do the following 1 a A WwW N 6 Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button Click the icon for the desired monitor the Monitor 2 icon is for the external monitor Click Advanced Settings Click the Adapter tab Make sure that the correct device driver name is shown in the adapter information window Note The device driver name depends on the video chip that has been installed on your computer Click OK If the information is incorrect reinstall the device driver Check the monitor type and if necessary update the driver by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet Turn on the external monitor and the computer Right click
152. r failures or damage arising out of their use Note If an unauthorized battery is installed the following message will be displayed The battery installed is not supported by this system and will not charge Please replace the battery with the correct Lenovo battery for this system nanoen Do not attempt to disassemble or modify the battery pack Attempting to do so can cause an explosion or liquid leakage from the battery pack A battery pack other than the one specified by Lenovo or a disassembled or modified battery pack is not covered by the warranty Manor If the rechargeable battery pack is incorrectly replaced there is danger of an explosion The battery pack contains a small amount of harmful substances To avoid possible injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose it to excessive heat Do not expose it to water or rain Do not short circuit it Store it in a cool dry place Keep it away from children The battery pack is a consumable supply If your battery begins to discharge too quickly replace the battery pack with a new one of the type recommended by Lenovo For more information on replacing the battery pack contact your Customer Support Center nanoen Do not drop crush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to
153. r is in sleep mode press Fn to resume from the sleep mode If the problem persists follow the solution for the following problem e Problem The screen is unreadable or distorted Solution Make sure that The display device driver is installed correctly The screen resolution and color quality are correctly set The monitor type is correct 106 User Guide To check these settings do the following 1 Click Display at the left Select Change display settings Check whether the screen resolution is correctly set Click Advanced Settings Click the Adapter tab Ensure that the correct device driver name is shown in the adapter information a A WwW N Right click on the desktop and click Personalize window Note The device driver name depends on the video chip that has been installed on your computer Click the Monitor tab Ensure that the correct device driver name is shown in the adapter information window Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and make sure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen Click the Color Management tab Check whether the color quality is correctly set and ensure that the other information also is correct If you are prompted for an administrator password or c
154. rams gt Lenovo ThinkVantage Tools Then double click a program icon to access the program Note If a program icon is dimmed in the navigation window of the Lenovo ThinkVantage Tools program it indicates that you need to manually install the program To manually install the program double click the program icon Then follow the instructions on the screen When the installation process completes the program icon will be activated The following table lists the programs and the corresponding icon names on the navigation window of the Lenovo ThinkVantage Tools program Note Depending on your computer model some of the programs might not be available Table 1 Programs in the Lenovo ThinkVantage Tools program Active Protection System Client Security Solution Communications Utility Lenovo Solution Center Mobile Broadband Connect Accessing Lenovo programs from Control Panel To access Lenovo programs from Control Panel click Start gt Control Panel Then depending on the program you want to access click the corresponding section and then click the corresponding green text Note If you cannot find the program you need in Control Panel open the navigation window of the Lenovo ThinkVantage Tools program and double click the corresponding dimmed icon to install the program you need Then follow the instructions on the screen When the installation process completes the program icon will be activated and you can find the program
155. ration Disabled If you select Enabled the Enabled Always on USB connector enables you to charge some mobile digital and smartphones when the computer is powered off and in battery operation USB 3 0 Mode Disabled Set the USB 3 0 controller Enabled mode for the connectors shared between USB 2 0 and USB 3 0 controllers If you select Enabled it enables USB 3 0 mode and allows USB 3 0 to be supported in the operating system If you select Disabled it disables and hides the USB 3 0 controller and USB 3 0 connectors will work in USB 2 0 mode Keyboard Mouse Fn and Ctrl Key swap Disabled If you select Enabled the Enabled Fn key works as the Ctrl key and the Ctrl key works as the Fn key Note Even when Enabled is selected you need to press the Fn key to resume the computer from sleep mode to normal operation Fn Key Lock Disabled If you select Enabled you Enabled can press the Fn key once to activate the Fn key function as if the key is kept ina pressed condition and then press the desired function key The action is equivalent to pressing the Fn key and the desired function key simultaneously If you press the Fn key twice the Fn key is kept in a pressed condition until you press the Fn key again 82 User Guide Table 4 Config menu items continued Menu item Submenu item Selection Comments Display Boot Display Device e ThinkPad LCD e Analog VGA e Digital on ThinkPad CPU Power Management Disab
156. reen The wireless features of the computer are on e Off The wireless features of the computer are off Power status indicator Your computer has an indicator that shows the status of ac power Chapter 1 Product overview 7 The meaning of the indicator is as follows e Green The ac power adapter is connected e Off The ac power adapter is not connected Caps Lock indicator Press the Caps Lock key to enable the Caps Lock mode to type all alphabetic characters A Z in uppercase directly When the Caps Lock mode is enabled the Caps Lock indicator is displayed on the screen Locating important product information This section provides information to help you locate your machine type and model label FCC ID and IC Certification label and the Microsoft Certificate of Authenticity COA label Machine type and model label The machine type and model label identifies your computer When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service You can find the machine type and model of your computer on the label as shown below TYPE TTTT XXXXXX S N SSSSSSSS LAI NN N 8 User Guide FCC ID and IC Certification number label There is no FCC ID or IC Certification number for the PCI Express Mini Card shown on the enclosure of your computer The FCC ID and IC Certification number label is affixed on the card installed in the PCI Expre
157. reful not to specify a wrong device during a copy save or format operation If you specify a wrong device your data and programs might be erased or overwritten Attention If you are using the BitLocker drive encryption you should not change the startup sequence BitLocker drive encryption detects the change of startup sequence and locks the computer from booting Changing the startup sequence Selecting Startup to display the Boot submenu To change the startup sequence do the following 1 Select Boot then press Enter You can use the Boot submenu to specify the startup sequence that runs when you turn on the computer Refer to Boot submenu on page 88 2 Select the device you want to start first 3 Press F10 to save the changes and restart the system To change the startup sequence temporarily so that the system starts up from a different drive do the following 1 Turn off the computer 2 Turn on the computer then while the message To interrupt normal startup press Enter is displayed in the lower left corner of the screen press F12 3 Select the device you want to start first from the Boot menu Note The Boot menu will be displayed when the operating system is not found or when the computer cannot boot from any devices Boot submenu The following list showing the order in which devices will be started up is always displayed Even devices that are not attached to or installed on your computer are
158. reset the setting Virtualization AMD TM Virtualization Disabled If you select Enabled a Technology Virtual Machine Monitor Euabled VMM can utilize the additional hardware capabilities provided by AMD TM Virtualization Technology 1 0 Port Access Ethernet LAN Disabled If you select Enabled you Enabled can use the Ethernet LAN device Wireless LAN Disabled If you select Enabled you Enabled can use the Wireless LAN device Bluetooth Disabled If you select Enabled Enabled you can use the Bluetooth device USB Port Disabled If you select Enabled Enabled you can use the USB connectors Memory Card Slot Disabled If you select Enabled you Enabled can use the memory card slot for SD or MultiMediaCard Integrated Camera Disabled If you select Enabled you Enabled can use the integrated camera 86 User Guide Table 5 Security menu items continued Menu item Submenu item Selection Comments Microphone e Disabled If you select Enabled you e Enabled can use the microphone internal external or line in Anti Theft Computrace Module e Disabled Enables or disables the Activation Enabled UEFI BIOS interface to activate the Computrace e Permanently Disabled module Computrace is an optional monitoring service from Absolute Software Note If you set the Computrace module activation to Permanently Disabled you will be unable to enable this setting again Secure Boot Secure Boot e Disabled Enab
159. rician for more information if you have questions about power loads power requirements and input ratings Plugs and outlets If a receptacle power outlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides
160. right side view Media card reader slot E Power status indicator EJ Always on USB connector i Security lock slot Media card reader slot Depending on the models your computer might have a media card reader slot For more information about the supported cards see Using a flash media card on page 34 H HDMI connector Your computer supports the high definition multimedia interface HDMI connector a digital audio and video interface that can connect a compatible digital audio device or video monitor such as an HDTV EJ Always on USB connector By default the Always on Universal Serial Bus USB connector enables you to charge some mobile digital devices and smartphones in the following situations e When your computer is on or in sleep mode e When your computer is in hibernation mode but connected to ac power If you want to charge these devices when the computer is in hibernation mode or is turned off and the computer is not connected to ac power do the following e For Windows 7 Start the Power Manager program and click the Global Power Settings tab Then select the Enable USB charge from the computer battery even when the computer is off check box and click OK or Apply e For Windows 8 and Windows 8 1 Press the Windows key to go to the Start screen Click Lenovo Settings gt Power Then select the Enable USB charge from the computer battery even when the computer is off check box under Always on USB Chapter 1 Pr
161. rtr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse B Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse B 124 User Guide Korea Class B compliance statement BS II 038 YSA Z4 F 17 01 Ile H8868 AADASIISA FS IBAA ASSH AS S422 oH GE NAM NSS ASU Japan VCCI Class B compliance statement CORB Q7ABHARMRECT COREG RERA CRATOC CeAWELTUNETHM CORBPIVAYTFLEV AY FERTEL TE Rene SEBSEIEHRCTCEMHWET REKARTE TELUMWNRUELTREU VCCI B Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase AANDEREAN 20A 4 ATOMBICNSTSSMRE TA Gl Ba SHAK JI
162. ructions on how to create recovery media Note You can create recovery media using discs or external USB storage devices To create recovery media click Start gt All Programs gt Lenovo ThinkVantage Tools gt Factory Recovery Disks Then follow the instructions on the screen Copyright Lenovo 2013 2014 49 Using recovery media You can use recovery media to restore the computer to the factory default settings only You can use recovery media to put the computer in an operational state after all other methods of recovery have failed Attention When you use recovery media to restore the computer to the factory default settings all the files currently on the hard disk drive will be deleted and replaced by the factory default settings To use recovery media do the following 1 Depending on the type of your recovery media connect the boot medium memory key or other USB storage device to the computer or insert the boot disc into the external optical drive 2 Repeatedly press and release the F12 key when turning on the computer When the Boot Menu window opens release the F12 key 3 Select the desired startup device and press Enter The restore process begins 4 Follow the instructions on the screen to complete the operation Notes 1 After restoring your computer to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled programs and device drivers o
163. ry power more effectively e To conserve power or to suspend operation without exiting programs or saving files see Power saving modes on page 25 e To achieve the best balance between performance and power saving change power plan settings e If your computer will be turned off for an extended period of time you can prevent battery power from draining by removing the battery Look for more information about using the battery in Power management on page 23 Concerned about security or need to securely dispose of data stored on your hard disk drive or solid state drive e Study Chapter 4 Security on page 41 to find out how you can protect your computer from theft and unauthorized use e Use the Password Manager program to protect the data stored on your computer For details see the help information system of the program e Before you dispose of the data on the hard disk drive or solid state drive be sure to read Notice on deleting data from your hard disk drive or solid state drive on page 46 Is getting connected in different locations a challenge e To troubleshoot a wireless networking issue go to http www lenovo com support faq e Take advantage of the networking features provided by the Access Connections program on the Windows 7 operating system or Location Awareness in the Lenovo Settings program on the Windows 8 and Windows 8 1 operating systems e To learn more about using the wireless fe
164. s and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible e What is the problem Is it continuous or intermittent e Is there an error message What is the error code if any e What operating system are you using Which version e Which software programs were running at the time of the problem e Can the problem be reproduced If so how Recording system information The serial number label is on the bottom of your computer Record the machine type and the serial number e What is the name of your Lenovo product e What is the machine type e What is the serial number Getting help and service If you need help service technical assistance or just want more information about Lenovo products you will find a wide variety of sources available from Lenovo to assist you This section contains information Copyright Lenovo 2013 2014 117 about where to go for additional information about Lenovo and our products what to do if you experience a problem with your computer and whom to call for service should it be necessary Information about your computer and preinstalled software if any is available in the documentation that comes with your computer That documentation includes printed books online books readme files and help files In addition information about Lenovo products is available on the World Wide Web Microsoft Service Packs ar
165. s for access to the setup menu For details see the documentation that comes with the monitor Audio problems e Problem Wave or MIDI sound does not play correctly Solution Make sure that the built in audio device is configured correctly 1 Open Control Panel and click Hardware and Sound 2 Under Devices and Printers click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 3 Double click Sound video and game controllers 4 Make sure that the Realtek HD Audio driver is enabled and configured correctly e Problem Recordings made using the microphone input are not loud enough Solution Make sure that the Microphone Boost function is turned on and set by doing the following 1 Open Control Panel and click Hardware and Sound Click Sound Click the Recording tab in the Sound window Select Microphone and click the Properties button Click the Levels tab and move the Microphone Boost slider upwards Click OK oar W DY Note For details about controlling volume refer to your Windows online help e Problem A volume or balance slider cannot be moved Solution The slider might be grayed out This means that its position is fixed by the hardware and cannot be changed e Problem The volume sliders do not stay in place when some audio programs are used Solution It is normal for the sliders to change position when certain sound programs are us
166. s from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices EU contact Lenovo Einsteinova 21 851 01 Bratislava Slovakia CE German Class B compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse B EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Ger te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Ve
167. s recovery image will not be stored in your computer anymore and you will need the recovery media to refresh or reset your computer 8 Remove the USB drive The recovery media are created successfully Using recovery media If you cannot start your computer or if you cannot start the Windows recovery image on your computer use recovery media to recover your computer To use recovery media do the following 56 User Guide Note Ensure that your computer is connected to ac power 1 Turn on or restart the computer Before the Windows operating system starts repeatedly press the F12 key The Boot Menu window opens Select the recovery drive as the boot device Select a preferred language and then select a preferred keyboard layout Click Troubleshoot to display the optional recovery solutions a A WwW N Select a corresponding recovery solution according to your situation For example select Reset your PC if you want to reset your computer to the factory default settings For more information about the recovery solutions provided by the Windows 8 and Windows 8 1 operating systems go to http go microsoft com fwlink LinkID 263800 Chapter 5 Recovery overview 57 58 User Guide Chapter 6 Replacing devices This chapter provides instructions on how to install or replace hardware for your computer e Static electricity prevention on page 59 e Replacing the battery on page 59 e Replacing the
168. s updated with the latest support information such as the following e Drivers and software e Diagnostic solutions e Product and service warranty e Product and parts details e User guides and manuals e Knowledge base and frequently asked questions Calling Lenovo If you have tried to correct the problem yourself and still need help during the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period e Problem determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem e Lenovo hardware repair If the problem is determined to be caused by Lenovo hardware under warranty trained service personnel are available to provide the applicable level of service 118 User Guide e Engineering change management Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs that apply to your hardware available The following items are not covered e Replacement or use of parts not manufactured for or by Lenovo or non warranted parts Note All warranted parts contain a 10 character identification in the format FRU XXXXXXXXXX Identification of software problem sources Configuration of UEFI BIOS as part of an install
169. se homepage at http support microsoft com and search for the error message Sleep and hibernation problems e Problem The computer enters sleep mode unexpectedly Solution If the microprocessor overheats the computer automatically enters sleep mode to allow the computer to cool and to protect the microprocessor and other internal components Check the settings for sleep mode e Problem The computer enters sleep mode the sleep indicator turns on immediately after the power on self test Solution Make sure that The battery is charged The operating temperature is within the acceptable range Refer to Operating environment on page 12 If the battery is charged and the temperature is within range have the computer serviced e Problem A critical low battery error occurs and the computer immediately turns off Solution The battery power is getting low Connect the ac power adapter to the computer and plug it into an electrical outlet or replace the battery with a charged one e Problem The computer display remains blank after you press Fn to return from sleep mode Solution Check whether an external monitor was disconnected or turned off while the computer was in sleep mode If you disconnected or turned off the external monitor connect it or turn it on before resuming the computer from the sleep mode When resuming the computer from the sleep mode without attaching the external monitor or turning it on and
170. ss Enter is not displayed during the POST Boot Device List F12 Option Disabled If you select Enabled the F12 key Enabled is recognized and the Boot Menu is displayed Boot Order Lock Disabled If you select Disabled your computer Enabled will boot using the default priority If you select Enabled your computer will boot using the priority you have customized Restart menu If you need to close the ThinkPad Setup program and restart the system select Restart from the ThinkPad Setup program main menu The following submenu is displayed e Exit Saving Changes Restart the system after saving the changes e Exit Discarding Changes Restart the system without saving the changes e Load Setup Defaults Load the default setting that was in effect at the time of purchase 90 User Guide Enable OS Optimized Defaults to meet Microsoft Windows 8 and Windows 8 1 certification requirement When you change this setting some other settings are changed automatically The affected settings are CSM Support UEFI Legacy Boot Secure Boot and Secure RollBack Prevention e Discard Changes Discard the changes e Save Changes Save the changes Updating your system UEFI BIOS The Unified Extensible Firmware Interface UEFI BIOS is a part of the system programs that make up the basic layer of software built into your computer The UEFI BIOS translates the instructions from other software layers Your computer system board has a module call
171. ss Mini Card slot of your computer TX FCC ID and IC Certification number for installed transmitter cards are located under the customer removable access panel Keyboard or Palmrest see User Manual WLAN Half PCI Express Mini Card Note Only Lenovo authorized wireless LAN cards are allowed to be used in your computer If you install an unauthorized PCI Express Mini Card that is not approved for use in your computer the computer will not start but will only display an error message and emit audible beeps Certificate of Authenticity label The Certificate of Authenticity label for the preinstalled operating system is attached Printed on this label are the product ID and the product key information for your computer Record this information and keep it ina safe place You might need these numbers to start your computer or reinstall the operating system Note The Certificate of Authenticity label applies only to computers preinstalled with the Windows 7 operating system Chapter 1 Product overview 9 The Certificate of Authenticity label of your computer is shown as below gt Genuine Microsoft label The Genuine Microsoft label is provided on models that are licensed to use Windows 8 and Windows 8 1 operating systems The version of the operating system is printed on the label If your computer model is licensed to use the Windows 8 Pro or Windows 8 1 Pro operating system that license also permits you to use the Windo
172. ssword will be changed To remove the hard disk password type the current password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and press Enter A Setup Notice window is displayed Press Enter to exit from the Setup Notice window The user hard disk password will be removed To change or remove the User Master hard disk passwords select User HDP or Master HDP If you choose User HDP do the following To change the user hard disk password type the current user hard disk password or the current master hard disk password in the Enter Current Password field Then type the new user hard disk password in the Enter New Password field and retype the password you just entered to verify it in the Confirm New Password field Press Enter and a Setup Notice window is displayed Press Enter to exit from the Setup Notice window The user hard disk password is changed To remove the user hard disk password type the current master hard disk password in the Enter Current Password field Then leave the Enter New Password and Confirm New Password fields blank and press Enter A Setup Notice window is displayed Press Enter to exit from the Setup Notice window Both the user and master hard disk passwords will be removed If you choose Master HDP do the following To change the master hard disk password type the current master hard disk password in the Enter Current Password field Then ty
173. t gt Computer on the Windows 7 operating system For the Windows 8 and Windows 8 1 operating system open the Windows Explorer and click Computer 2 Empty your recycle bin on a regular basis 3 Use disk defragment tool regularly on your hard disk drive to improve data seek and read times 4 To free up disk space uninstall unused programs Note You also might want to look for program duplication or overlapping versions 5 Clean out your Inbox Sent and Trash folders from your e mail client program 6 Back up your data at least once a week If critical data is present it is a good idea to perform a daily backup operation Lenovo has many backup options available for your computer Rewritable optical drives are available for most machines and are easily installed 7 Schedule system restore operations to take a system snapshot periodically For more information about system restore see Chapter 5 Recovery overview on page 49 8 Update device drivers and UEFI BIOS when needed 9 Profile your machine at http www lenovo com support to keep up to date with current drivers and revisions 10 Ensure device drivers for non Lenovo peripheral devices are kept up to date You might want to read the device driver information release notes prior to updating for compatibility or known issues 11 Keep a log book Entries might include major hardware or software changes driver updates minor issues you have experienced and how you resol
174. t possible place the static protective packaging on a smooth level surface and place the part on it e Do not place the part on the computer cover or other metal surface Replacing the battery Before you start print these instructions This system supports only batteries specially designed for this specific system and manufactured by Lenovo or an authorized builder The system does not support unauthorized batteries or batteries designed for other systems If an unauthorized battery or a battery designed for another systems is installed the system will not charge Attention Lenovo has no responsibility for the performance or safety of unauthorized batteries and provides no warranties for failures or damage arising out of their use Note If an unauthorized battery is installed the following message will be displayed The battery installed is not supported by this system and will not charge Please replace the battery with the correct Lenovo battery for this system Copyright Lenovo 2013 2014 59 Mroancen If the rechargeable battery pack is incorrectly replaced there is danger of an explosion The battery pack contains a small amount of harmful substances To avoid injury Replace only with a battery of the type recommended by Lenovo Keep the battery pack away from fire Do not expose the battery to excessive heat Do not expose the battery to water or rain Do not short circuit the battery Do not drop cr
175. t step 2 If step 2 is unsuccessful continue with step 4 Note The following steps involve removing static sensitive components from your computer Make sure that you are properly grounded and remove all sources of power attached to the computer If you are uncomfortable or unsure about removing components please call the Customer Support Center for assistance 4 While the computer is off remove all sources of power and external hardware Remove any non original memory module added to your computer After removing the extra memory module and reseating the original memory module repeat step 2 If the computer still does not turn on consult the user manual for other customer replaceable components that are attached to your computer If the computer still does not start up call the Customer Support Center and a Customer Support Specialist will assist you Spills on the keyboard With a mobile computer there are increased chances of spilling liquids on the keyboard Because most liquids conduct electricity liquid spilled on the keyboard could create numerous short circuits potentially causing irreparable damage to your computer If you spill something on your computer Attention Ensure that no liquid creates a short circuit between you and the ac power adapter if in use Although you might lose some data or work by turning off the computer immediately leaving the computer on might make your computer unusable 1 Carefully unplug the
176. talling a memory module in the memory upgrade slot Memory modules are available as options from Lenovo Ei Wireless LAN card slot Your computer includes a wireless local area network LAN card for you to establish wireless LAN connections E Hard disk drive or solid state drive Depending on models your computer might have a large capacity customer upgradable hard disk drive that can meet a variety of storage demands Some models are equipped with a solid state drive for data storage making your computer lighter smaller and faster Note The hidden service partition is the reason why there is less free space than expected on your hard disk drive or solid state drive This reduction is more noticeable on the solid state drive because of its smaller capacity Status indicators The status indicators show the current status of your computer System status indicators The illuminated dot in the ThinkPad logo on the outer lid of your computer and on the palm rest works as a system status indicator 6 User Guide The meaning of the indicator is as follows e Red The computer is on in normal mode e Fast blinking red The computer is entering hibernation mode e Slow blinking red The computer is in sleep mode e Off The computer is off or in hibernation mode Wireless status indicator The wireless status indicator is located on the outer lid of the computer The meaning of the indicator is as follows e Solid g
177. ter has an Ethernet connector To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector Wireless connections Wireless connection is the transfer of data without the use of cables but by means of radio waves only Attention e If you want to use the wireless features on an airplane check the wireless services with the airline before boarding the airplane e lf there are restrictions on the use of computer wireless features on an airplane disable the wireless features of your computer before boarding Depending on the wireless devices installed on your computer you might be able to use the following wireless networks e Wireless LAN connection e Bluetooth connection 28 User Guide Using the wireless LAN connection A wireless local area network LAN covers a relatively small geographic area such as an office building or a house Devices based on the 802 11 standards can connect to this type of network Your computer comes with a built in wireless network card and a configuration utility to help you establish wireless connections and monitor the connection status This enables you to stay connected to your network while you are at the office in a meeting room or at home with no need for a wired connection To establish a wireless connection do the following 1 Press Fn F5 to turn on the wireless feature 2 Click the wireless network connection status icon in the Windows notificat
178. the default settings Run Using the ThinkPad Setup program to reconfigure the settings If you still see the same error code have the computer serviced Message 0271 Date and time error Solution Neither the date nor the time is set in the computer Set the date and time using the Using the ThinkPad Setup program Message 2000 ThinkVantage Active Protection sensor diagnostics failed Solution Have the computer serviced Message 2100 Initialization error on HDDO Main HDD Solution The hard disk drive is not working Have the hard disk drive serviced Chapter 9 Troubleshooting computer problems 101 Message 2110 Read error on HDDO Main HDD Solution The hard disk drive is not working Have the hard disk drive serviced Message 2200 Machine Type and Serial Number are invalid Solution POST warning message in case MTMSN is not set correctly Have the computer serviced Message 2201 Machine UUID is invalid Solution POST warning message in case UUID is not set correctly Have the computer serviced Message Fan error Solution Cooling fan has failed Have the computer serviced Message EMM386 Not Installed Unable to Set Page Frame Base Address Solution Edit C CONFIG SYS and change a line from device C WINDOWS EMM386 EXE RAM to device C WINDOWS EMM386 EXE NOEMS and save this file Message Thermal sensing error Solution The thermal sensor is not functioning correctly Have the computer serviced Mess
179. the computer display remains blank press Fn F7 to bring up the computer display e Problem The computer does not return from sleep mode or the system status indicator illuminated ThinkPad logo blinks slowly and the computer does not work Solution If the system does not return from sleep mode it might have entered sleep or hibernation mode automatically because the battery is depleted Check the system status indicator illuminated ThinkPad logo Ifthe system status indicator illuminated ThinkPad logo blinks slowly your computer is in sleep mode Connect the ac power adapter to the computer then press Fn If the system status indicator illuminated ThinkPad logo is off your computer is in power off state or in hibernation mode Connect the ac power adapter to the computer then press the power button to resume operation If the system still does not return from sleep mode your system might stop responding and you might not be able to turn off the computer In this case you need to reset the computer If you have not saved your data it might be lost To reset the computer press and hold the power button for 4 seconds or more If the system is still not reset remove the ac power adapter and the battery e Problem Your computer does not enter sleep or hibernation mode Chapter 9 Troubleshooting computer problems 113 Solution Check whether any option has been selected to disable your computer from entering sleep or
180. the error screen on or the message written down Making sure device drivers are current Device drivers are programs that contain instructions for the operating system about how to operate or drive a certain piece of hardware Each hardware component on your computer has its own specific driver If you add a new component the operating system needs to be instructed on how to operate that piece of hardware After you install the driver the operating system can recognize the hardware component and understand how to use it Note Because drivers are programs like any other file on your computer they are susceptible to corruption and might not perform correctly if corruption occurs It is not always necessary to download the latest drivers However you should download the latest driver for a component if you notice poor performance from that component or if you added a new component This might eliminate the driver as the potential cause of the problem Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following 1 Go to http www lenovo com ThinkPadDrivers Click Download Drivers amp Software Enter the product number of the computer or click Run Auto Detect on the screen Click Downloads and drivers a A WwW N Follow the directions on the screen and install the necessary software Getting the latest drivers using System Update T
181. to you For more information about how to use System Update refer to the help information system that comes with the System Update program 94 User Guide Taking care of your computer Although your computer is designed to function reliably in normal work environments you need to use common sense in handling it By following these important tips you will get the most use and enjoyment out of your computer Be careful about where and how you work e Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags e Keep your computer away from magnets activated cellular phones electrical appliances or speakers within 13 cm or 5 inches e Avoid subjecting your computer to extreme temperatures below 5 C 41 F or above 35 C 95 F e Some appliances such as certain portable desktop fans or air purifiers can produce negative ions If a computer is close to such an appliance and is exposed for an extended time to air containing negative ions it might become electrostatically charged Such a charge might be discharged through your hands when you touch the keyboard or other parts of the computer or through connectors on I O devices connected to it Even though this kind of electrostatic discharge ESD is the opposite of a discharge from your body or clothing to the computer it poses the same risk of a computer malfunction Your computer is designed and manufactured to minimize a
182. use a keyboard a printer or any other electronic device so that they cannot be walked on tripped over pinched by your computer or other objects or in any way subjected to treatment that could interfere with the operation of your computer Copyright Lenovo 2013 2014 v Protect your computer and data when moving it Before moving a computer equipped with a hard disk drive do one of the following and make sure that the power button is off or is blinking e Turn it off e Put it in sleep mode e Put it in hibernation mode This will help to prevent damage to the computer and possible loss of data Do not drop bump scratch twist hit vibrate push or place heavy objects on your computer display or external devices Use a quality carrying case that provides adequate cushioning and protection Do not pack your computer in a tightly packed suitcase or bag Before putting your computer in a carrying case make sure that it is off in sleep mode or in hibernation mode Do not put a computer in a carrying case while it is turned on Important safety information This information can help you safely use your notebook computer Follow and retain all information included with your computer The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty For more information see Warranty Information in the Safety Warranty and Setup Guide that comes with
183. ush puncture or subject to strong forces Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell To replace the battery do the following 1 Turn off the computer or enter hibernation mode Then disconnect the ac power adapter and all cables from the computer 2 Close the computer display and turn the computer over 3 Unlock the battery latch Holding the battery lock lever in the unlocked position and remove the battery pack J 60 User Guide 4 Insert a fully charged battery until it clicks into place fj and then slide the battery latch to the locked position H 5 Turn the computer over again Connect the ac power adapter and all cables Replacing the hard disk drive or solid state drive Before you start print these instructions Attention The hard disk drive or solid state drive is very sensitive Incorrect handling can cause damage and permanent loss of data Observe the following guidelines e Replace the hard disk drive or solid state drive only if you upgrade it or have it repaired The connectors and slot of the hard disk drive or solid state drive are not designed for frequent changes or drive swapping e Do not drop the drive or subject it to physical shocks Put the drive on a material such as soft cloth that absorbs any physical shocks e Do not apply pressure to the cover of the drive e Do not touch the
184. uter This topic provides information to help you work with your computer when you are traveling Travel tips Use the following travel tips to travel more confidently and efficiently with your computer e Although it is safe to allow your computer to go through the x ray machines at airport security stations it is important to keep your eyes on the computer at all times to prevent theft e Consider bringing an electrical adapter for use in an airplane or automobile e f you carry an ac power adapter detach the ac cord from it to avoid damaging the cord Travel tips on airplanes If you carry your computer into an airplane take note of the following tips e If you intend to use your computer or wireless services such as Internet and Bluetooth check with the airline for restrictions and availability of services before boarding the airplane If there are restrictions on the use of computers with wireless features on the airplane you must abide by those restrictions If necessary disable wireless features before boarding e Be careful about the seat in front of you on airplanes Angle your computer display so that it does not get caught when the person in front of you leans back e When taking off remember to turn off your computer or put it into hibernation mode Travel accessories The following is a checklist of items to consider packing when you are going to travel e ThinkPad ac power adapter e ThinkPad AC DC Combo Adapter e
185. ved the minor issues 12 If you ever need to run a recovery on your computer to return the preload onto the machine the following tips might help along the way e Remove all external devices such as the printer keyboard and so on e Make sure that your battery is charged and that you have the ac power connected e Boot into ThinkPad Setup and load the default settings e Restart the computer and start the recovery operation e If your computer uses discs as the recovery media do not remove the disc from the drive until prompted to do so 13 For suspected hard disk drive issues refer to Diagnosing problems on page 99 to runa diagnostic test of the drive before you call the Customer Support Center If your computer does not start up download the files to create a bootable self test media from the following Web site http www lenovo com hddtest Run the test and record any messages or error codes If the test returns any failing error codes or messages call the Customer Support Center with the codes or messages and the computer in front of you A technician will assist you further Copyright Lenovo 2013 2014 93 14 If required you can find your country s Customer Support Center at http www lenovo com support phone When calling the Customer Support Center make sure that you have your machine model type serial number and the computer in front of you Also if the computer is producing error codes it is helpful to have
186. very workspace to copy files from your hard disk drive to other media To start the Rescue and Recovery workspace do the following 1 Make sure that the computer is turned off 2 Repeatedly press and release the F11 key when turning on the computer When you hear beeps or see a logo screen release the F11 key 3 If you have set a Rescue and Recovery password type your password when prompted The Rescue and Recovery workspace opens after a short delay Note If the Rescue and Recovery workspace fails to open see Solving recovery problems on page 53 4 Do one of the following e To rescue files from your hard disk drive or from a backup click Rescue files and follow the instructions on the screen Chapter 5 Recovery overview 51 e To restore your hard disk drive from a Rescue and Recovery backup or to restore your hard disk drive to the factory default settings click Restore your system and follow the instructions on the screen For more information about the features of the Rescue and Recovery workspace click Help Notes 1 After restoring your hard disk drive to the factory default settings you might have to reinstall device drivers for some devices See Reinstalling preinstalled programs and device drivers on page 53 2 Some computers come with Microsoft Office preinstalled If you need to recover or reinstall your Microsoft Office program you must use the Microsoft Office CD The disc is provided only with
187. vices 67 7 With the notched end of the memory module toward the contact edge side of the socket insert the memory module Fl into the socket at an angle of about 20 degrees then press it in firmly Ei ari Important If only one memory module is installed ensure that you install it in the slot Ej 8 Pivot the memory module downward until it snaps into place 9 Make sure that the memory module is firmly installed in the slot and cannot be moved easily 68 User Guide 10 Attach the cover Fl and pivot it downwards Then tighten the screws E 11 Reinstall the battery See Replacing the battery on page 59 12 Turn the computer over again Connect the ac power adapter and all cables Replacing the keyboard Before you start print these instructions Moancer During electrical storms do not perform any replacement and do not connect the telephone cable to or disconnect it from the telephone outlet on the wall 7 Electric current from power telephone and communication cables is hazardous To avoid shock hazard disconnect the cables before opening the cover of this slot Removing the keyboard To remove the keyboard do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer 2 Close the computer display and turn the computer over 3 Remove the battery See Replacing the battery on page 59 Chapter 6 Replacing devices 69 4 Loosen the
188. vices attached first h Reinstall each device one at a time that you have removed in the earlier steps If your computer does not run on battery power check the following items 1 Remove and reseat the battery to make sure that it is properly connected Refer to Replacing the battery on page 59 2 Swap batteries with another similar model if available If another similar ThinkPad model is available then verify that the battery pack works in the other computer and that the battery pack for the other model works in this computer 3 Verify the battery status indicator Refer to Power status indicator on page 7 A power button problem Problem The system does not respond and you cannot turn off the computer Solution Turn off the computer by pressing and holding the power button for 4 seconds or more If the system is still not reset remove the ac power adapter and the battery Boot problems Print these instructions now and keep them with your computer for reference later 112 User Guide If you receive an error message before the operating system loads follow the appropriate corrective actions for POST error messages If you receive an error message while the operating system is loading the desktop configuration after the POST is completed check the following items 1 Go to the Lenovo Support Web site at http www lenovo com support and search for the error message 2 Go to the Microsoft Knowledge Ba
189. vo programs overview Chapter 2 Using your computer Registering your computer Frequently asked questions Special keys and buttons Function key combinations Windows key Using the ThinkPad pointing neice Power management Checking the battery status Using the ac power adapter Charging the battery Maximizing the battery life Managing the battery power Power saving modes Handling the battery Connecting to the network Ethernet connections Wireless connections Presentations and multimedia Copyright Lenovo 2013 2014 vi vii vii oo oo ou rR wr a 12 14 15 17 17 17 19 19 21 21 23 24 24 25 25 25 25 27 28 28 28 31 Changing display settings Connecting a propeto or an external monitor nee Using dual I Using audio features Using the camera Using a flash media card Inserting a flash media card Removing a flash media card Chapter 3 You and your computer Accessibility and comfort Ergonomic information Comfort Te Accessibility information Traveling with your computer Travel tips Travel accessories Chapter 4 Security Attaching a mechanical lock Using passwords z Passwords and sleep Rods Typing passwords Power on password Hard disk passwords Supervisor password Hard disk security Notice on deleting data from your hard alsk dive or solid state drive Sa ls he oe Using firewalls deca Protecting data against viruses Chapter 5 R
190. ware examine the partition on the hard disk drive by using the software and recover the partition if required Use the recovery solutions to restore the system to the factory state If the problem persists have the computer serviced e Problem My screen goes blank while the computer is on Solution Your screen saver or power management might have been enabled Do either of the following Touch the TrackPoint pointing device or the touch pad or press a key to exit the screen saver Press the power button to resume from sleep or hibernation Beep errors Table 7 Beep errors One short beep pause three short beeps pause three Make sure that memory modules are installed correctly If more short beeps and one short beep they are and you still hear the beeps have the computer serviced One long and two short beeps The video function has a problem Have the computer serviced Five beeps The system board has a problem Have the computer serviced Memory module problems Print these instructions now and keep it with your computer for reference later If your memory module is not operating properly check the following items 1 Verify that the memory module is installed and seated correctly in your computer It might be necessary to remove all added memory modules to test the computer with only the factory installed memory modules and then reinstall the memory module one at a time to ensure a proper connection Ch
191. with the specifications of EN 50332 1 If different headphones or earphones are used ensure that they comply with EN 50332 1 Clause 6 5 Limitation Values Using headphones that do not comply with EN 50332 1 can be dangerous due to excessive sound pressure levels Additional safety information Plastic bag notice Copyright Lenovo 2013 2014 xiii bancer Plastic bags can be dangerous Keep plastic bags away from babies and children to avoid danger of suffocation Notice for tablet personal computer users Safety notice for users in Australia 7 Do not connect phone line while using tablet mode Notice for users in the U S A Polyvinyl Chloride PVC cable and cord notice Many personal computer products and accessories contain cords cables or wires such as power cords or cords to connect the accessory to a personal computer If this product has such a cord cable or wire then the following warning applies WARNING Handling the cord on this product or cords associated with accessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling Save these instructions xiv User Guide Chapter 1 Product overview This chapter provides information about connector locations important product labels computer features specifications operating environment and preinstalled programs This chapter co
192. with water for at least 15 minutes if any symptoms are present after washing get medical care Note For products with mercury containing fluorescent lamps for example non LED the fluorescent lamp in the Liquid crystal display LCD contains mercury dispose of according to local state or federal laws Using headphones or earphones CAUTION Excessive sound pressure from earphones and headphones can cause hearing loss Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level Therefore to protect your hearing adjust the equalizer to an appropriate level Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332 2 The headphone output connector of your computer complies with EN 50332 2 Sub clause 7 This specification limits the computer s maximum wide band true RMS output voltage to 150 mV To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 limits for a wide band characteristic voltage of 75 mV Using headphones that do not comply with EN 50332 2 can be dangerous due to excessive sound pressure levels If your Lenovo computer came with headphones or earphones in the package as a set the combination of the headphones or earphones and the computer already complies
193. ws 7 Professional operating system Lenovo computers that are licensed for use with a Windows 8 or Windows 8 1 operating system are shipped with the corresponding license key digitally encoded into the computer hardware Depending on the computer model the Genuine Microsoft label can be on the computer cover under the battery pack or on the power adapter For more information about the Genuine Microsoft label go to http www microsoft com en us howtotell Hardware aspx The following figure shows the location of the Genuine Microsoft label on the computer cover S Features This topic lists the features of your computer Processor e To view the processor information of your computer do the following For Windows 7 Click Start right click Computer Then click Properties For Windows 8 and Windows 8 1 Go to the desktop screen and then move the pointer to the top right or bottom right corner of the screen to display the charms Then click Settings gt PC info Memory e Double data rate 3 synchronous dynamic random access memory modules DDR3 SDRAM 10 User Guide Storage device e 2 5 inch 7 mm height hard disk drive or 2 5 inch 7 mm height solid state drive Display The color display uses the TFT technology e Size 11 6 inches 294 64 mm e Resolution LCD Up to 1366x768 External monitor Up to 2048x1536 VGA or up to 2560x1600 HDMI e Brightness control e Integrated camera Keyboard e 6 row ke
194. y your computer e Only an authorized ThinkPad repair technician should disassemble and repair your computer e Do not modify or tape the latches to keep the display open or closed Cleaning the cover of your computer Occasionally clean your computer by doing the following 1 Prepare a mixture of a gentle kitchen use detergent one that does not contain abrasive powder or strong chemicals such as acid or alkaline Use 5 parts water to 1 part detergent Absorb the diluted detergent into a sponge Squeeze excess liquid from the sponge Wipe the cover with the sponge using a circular motion and taking care not to let any excess liquid drip Wipe the surface to remove the detergent Rinse the sponge with clean running water Wipe the cover with the clean sponge Wipe the surface again with a dry soft lint free cloth oO AN DOO FB ODN Wait for the surface to dry completely and remove any fibers from the cloth Cleaning your computer keyboard To clean the computer keyboard do the following 1 Apply some isopropyl rubbing alcohol to a soft dust free cloth 2 Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth might hook onto an adjacent key and possibly damage it Make sure that no liquid drips onto or between the keys 3 Allow to dry 4 To remove any crumbs or dust from beneath the keys you can use a camera blower with a brush or cool air from a
195. yboard e ThinkPad pointing device TrackPoint and multi touch touch pad e Fn key Interface e External monitor connectors VGA connector and HDMI connector e Combo audio connector e Two USB 3 0 connectors e One Always on USB connector e RJ45 Ethernet connector e 4 in 1 digital media card reader Wireless features e Integrated wireless LAN e Integrated Bluetooth on some models Specifications This section lists the physical specifications for your computer Size e Width 293 4 mm 11 55 inches e Depth 216 mm 8 50 inches e Height 32 3 mm 1 27 inches Heat output e 65 W 222 Btu hr maximum Power source ac power adapter e Sine wave input at 50 to 60 Hz e Input rating of the ac power adapter 100 to 240 V ac 50 to 60 Hz Chapter 1 Product overview 11 Battery pack e Lithium ion Li lon battery pack Battery life e For the percentage of remaining battery power check the battery status icon in the Windows notification area Operating environment This section provides information about your computer operating environment Environment e Maximum altitude without pressurization 3048 m 10 000 ft e Temperature At altitudes up to 2438 m 8000 ft Operating 5 0 C to 35 0 C 41 F to 95 F Storage 5 0 C to 43 0 C 41 F to 109 F At altitudes above 2438 m 8000 ft Maximum temperature when operating under the unpressurized condition 31 3 C 88 F Note When you
196. you start print these instructions Increasing memory capacity is an effective way to make programs run faster To replace or add a memory module read the following prerequisites and then the instructions When replacing a memory module be sure to follow the precautions Note The operating speed of the memory module has dependency on the system configuration In some conditions the memory module in your computer might not be able to operate at the maximum speed Attention Before you start installing a memory module touch a metal table or a grounded metal object This action reduces any static electricity from your body The static electricity could damage the memory module 66 User Guide To replace a memory module do the following 1 Turn off the computer then disconnect the ac power adapter and all cables from the computer 2 Close the computer display and turn it over 3 Remove the battery See Replacing the battery on page 59 4 Loosen the screws and then remove the cover EZ L 5 If two memory modules are already in the memory slots press out on the latches on both edges of the socket at the same time fl and then remove a memory module to make room for the new one Save the removed memory module for future use 6 Find the notch on the contact edge side of the memory module you are installing Attention To avoid damaging the memory module do not touch its contact edge Chapter 6 Replacing de
197. your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property damage especially if misused To reduce these risks follow the instructions included with your product observe all warnings on the product and in the operating instructions and review the information included in this document carefully By carefully following the information contained in this document and provided with your product you can help protect yourself from hazards and create a safer computer work environment Note This information includes references to power adapters and batteries In addition to notebook computers some products such as speakers and monitors ship with external power adapters If you have such a product this information applies to your product In addition computer products contain a coin sized internal battery that provides power to the system clock even when the computer is unplugged so the battery safety information applies to all computer products vi User Guide Conditions that require immediate action Products can become damaged due to misuse or neglect Some product damage is serious enough that the product should not be used again until it has been inspected and if necessary repaired by an authorized servicer As with any ele

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