Black Box IC402A
Contents
1. For Mac OS X users open the System Profiler to confirm that the extender has installed correctly In the left hand column under Hardware select USB and inspect the right hand panel If the extender has been installed correctly you should find it listed as a Hub under the USB High Speed Bus USB Bus 4 If the extender is not detected correctly or fails to detect go to Chapter 4 Troubleshooting 724 746 5500 blackbox com Page 11 2 Port CAT5 USB 2 0 Extender with Remote Power NOTES To open System Profiler in OS X Open the Finder select Applications then open the Utilities folder and double click on the System Profiler icon To open Device Manager in Windows 2000 or XP Right click My Computer then select Properties gt gt Hardware tab gt gt Device Manager To open Device Manager in Windows Vista or Windows 7 Open the Start menu right click on Computer then select Manage gt gt Device Manager 3 5 Connecting a USB Device 1 Install any software required to operate the USB device s Refer to the documentation for the USB device s as required 2 Connect the USB device to the device port on the remote unit 3 Check that the device is detected and installed properly in the operating system Compatibility The extender complies with USB 1 1 and USB 2 0 specifications governing the design of USB devices However we do not guarantee that all USB devices are compatible with the extender because th2. ai a Figure 2 5 Application Page 10 724 746 5500 blackbox com Chapter 3 Installation 3 Installation Before you can install the CAT5 USB 2 0 Extender you need to prepare your site 1 Determine where you want to locate the computer and set up the computer 2 Determine where you want to locate the USB device s 3 If you are using surface cabling the extender supports a maximum distance of 328 feet 100 m If you are using premise cabling make sure that CAT5 cabling is installed between the two locations with CAT5 information outlets located near both the computer and the USB device s and the total length including patch cords is no more than 328 feet 100 m 3 1 Installing the Local unit 1 Place the local unit near the computer 2 Install the supplied USB cable between the local unit and an available USB 2 0 1 1 port on the host computer 2 Plug the 24 V power adapter into a suitable AC outlet 3 Connect the power adapter to the local unit NOTE Use only the AC adapter supplied with the extender Permanent damage may occur if you substitute adapters 3 2 Installing the Remote unit 1 Place the remote unit near the USB device s in the desired remote location 3 3 Connecting the Local unit to the Remote unit For proper operation we recommend that you use only CAT5 cable or better unshielded twisted pair UTP cabling to connect the local unit to the remote unit The cabling must have a straight
3. Activity LED amber Earth ground Link port RJ 45 Description Accepts USB device s Indicates when a USB device is connected to the device port Solid green when device is plugged in and active Off when device is in suspend mode or remote unit is powered off Orange when the remote unit detects an over current condition and the attached USB device attempts to draw more than the 500 mA current LED turns on when power is supplied Off when no power is supplied Indicates a valid USB link is established between the local unit and remote unit over CAT5 cabling LED turns on when link between local unit and remote unit is established LED turns off when there is no link between the local unit and remote unit Indicates that the extender system is properly enumerated on the host PC LED blinks when in suspend state Indicates activity when data transmission is active between the local unit and the remote unit LED blinks intermittently with or without a USB device attached When the local unit and remote unit are in suspend mode the LED is off Optional earth ground connection to unit s housing Accepts an M2 type screw Accepts RJ 45 connector for CAT5 or better cabling 724 746 5500 blackbox com Page 9 2 Port CAT5 USB 2 0 Extender with Remote Power 2 5 Typical Application E USB 2 0 over 328 ft 100 m UTP CAT5 6 cable L A LI E USB 2 0 and 1 1 devices
4. intermittently 2 Port CAT5 USB 2 0 Extender with Remote Power Table 4 1 continued Problems Causes Solutions Cause The remote unit is in suspend mode The operating system may put the extender in suspend mode when the computer is put into a suspend standby state or when no USB devices are attached 1 The USB device is malfunctioning 2 The computer does not recognize the USB device 3 The application software for the device is not operating 4 The extender is malfunctioning A USB device must have the appropriate driver installed on the computer operating system Overcurrent condition has occurred because USB device draws more power than can be supplied per USB specification 500mA Firmware mismatch between the local unit and the remote unit Solution 1 Recover resume the operating system from suspend standby mode see your operating system s documentation N Attach a USB device to the extender Disconnect the extender from the computer N Connect the USB device directly to the USB port on the computer QJ If the device does not operate properly consult the user documentation for the device 4 Update your system BIOS chipset or USB host controller drivers from your system motherboard manufacturer s Web site 5 If the device operates properly when directly connected to a computer connect another device of a different type to the extender Connect
5. Mbps USB 2 0 and 1 1 Low speed devices 1 5 Mbps USB 2 0 and 1 1 USB Host Support EHCI USB 2 0 and OHCI UHCI USB 1 1 USB Hub Support Any single chain can include up to 3 USB hubs plus one extender Connectors Local unit 1 USB Type B 1 RJ 45 Remote unit 4 USB Type A 1 RJ 45 Temperature Tolerance Operating 32 to 122 F 0 to 50 C Storage 4 to 158 F 20 to 70 C Humidity Tolerance Operating 20 to 80 relative humidity non condensing Storage 10 to 90 relative humidity non condensing Power Input 100 240 VAC 50 60 Hz 600 mA maximum Output 24 VDC 1 A AC adapter connector 2 1 mm center positive jack Power available to USB device at remote unit 500 mA each port Power consumption Local unit 500 mA maximum Remote unit Approximately 500 mA no load 1 A full load Size Each unit 3 9 H x 3 W x 1 D 10 x 7 6 x 2 6 cm System Shipping Weight 2 2 lb 1 kg Page 6 724 746 5500 blackbox com Chapter 2 Overview 2 Overview 2 1 Introduction The 2 Port CAT5 USB 2 0 Extender with Local Power enables you to extend beyond the standard 16 foot 5 m cable limit for CAT5 USB peripheral devices Using the extender you can place USB devices up to 328 feet 100 meters from the computer The extender is composed of two individual units the local unit and the remote unit 2 2 What s Included Your package should include the following items If anything is missing or damaged contact
6. aparato el ctrico debe ser usado nicamente con carritos o pedestales que sean recomendados por el fabricante El aparato el ctrico debe ser montado a la pared o al techo s lo como sea recomendado por el fabricante Servicio El usuario no debe intentar dar servicio al equipo el ctrico m s all a lo descrito en las instrucciones de operaci n Todo otro servicio deber ser referido a personal de servicio calificado El aparato el ctrico debe ser situado de tal manera que su posici n no interfiera su uso La colocaci n del aparato el ctrico sobre una cama sof alfombra o superficie similar puede bloquea la ventilaci n no se debe colocar en libreros o gabinetes que impidan el flujo de aire por los orificios de ventilaci n El equipo el ctrico deber ser situado fuera del alcance de fuentes de calor como radiadores registros de calor estufas u otros aparatos incluyendo amplificadores que producen calor El aparato el ctrico deber ser connectado a una fuente de poder s lo del tipo descrito en el instructivo de operaci n o como se indique en el aparato Precauci n debe ser tomada de tal manera que la tierra fisica y la polarizaci n del equipo no sea eliminada Los cables de la fuente de poder deben ser guiados de tal manera que no sean pisados ni pellizcados por objetos colocados sobre o contra ellos poniendo particular atenci n a los contactos y recept culos donde salen del aparato El equipo el ctrico debe s
7. the extender to the computer 6 If the second device does not operate the extender may be malfunctioning Contact Black Box Technical Support at 724 746 5500 or info blackbox com for assistance 7 If the second device does not operate properly the first device may not be compatible with the extender Install the required USB device driver on the computer operating system before attaching the USB device to the remote unit unit See your USB device manufacturer s website for details Power cycle the local unit 1 Use a different local unit and remote unit that have the same firmware revision 2 Upgrade the local unit remote unit firmware contact Black Box Technical Support at 724 746 5500 or info blackbox com for assistance Page 14 724 746 5500 blackbox com Chapter 4 Troubleshooting 4 2 Contacting Black Box If you determine that your 2 Port CAT5 USB 2 0 Extender with Remote Power is malfunctioning do not attempt to alter or repair the unit It contains no user serviceable parts Contact Black Box Technical Support at 724 746 5500 or info blackbox com Before you do make a record of the history of the problem We will be able to provide more efficient and accurate assistance if you have a complete description including e the nature and duration of the problem e when the problem occurs e the components involved in the problem e any particular application that when used appears to create the problem o
8. through conductor configuration with no crossovers and must be terminated with 8 conductor RJ 45 connectors at both ends The combined length of any patch cords using stranded conduc tors must not exceed 32 8 feet 10 m With Surface Cabling 1 Plug one end of the CAT5 cabling not included into the Link port RJ 45 on the local unit 2 Plug the other end of the CAT5 cabling into the Link port RJ 45 on the remote unit With Premise Cabling 1 Plug one end of a CAT5 patch cord not included into the Link port RJ 45 on the local unit 2 Plug the other end of the patch cord into the CAT5 information outlet near the host computer 3 Plug one end of the second CAT5 patch cord not included into the Link port RJ 45 on the remote unit 4 Plug the other end of the second patch cord into the CAT5 information outlet near the USB device 3 4 Checking the Installation 1 On the local unit and remote unit check that the Power Host and Link LEDs are on and that the Activity LED is blinking If the Link LED is permanently off then the cabling between the local unit and remote unit is not installed properly or is defective N For Windows users 2000 XP Vista Windows 7 open Device Manager to confirm that the CAT5 USB 2 0 Extender has installed correctly Expand the entry for Universal Serial Bus controllers by clicking the sign If the extender has been installed correctly you should find it listed as a Generic USB Hub W
9. Black Box Technical Support at 724 746 5500 or info blackbox com 1 local unit e 1 remote unit AC power adapter for local unit e 1 e 1 Quick Start Guide e 1 6 foot 1 8 m USB 2 0 cable e 1 CD ROM containing this user s manual 2 3 You Will Also Need To complete the installation you will also require the following items that are not included with the extender e USB 1 1 or 2 0 compatible computer host computer with a USB compliant operating system e USB 1 1 or 2 0 compatible device e CAT5 5e 6 or better unshielded twisted pair UTP cable with two RJ 45 connectors if using surface cabling or CAT5 5e 6 or better cabling with two information outlets and two CAT5 patch cords with RJ 45 connectors if using premise cabling 2 4 Hardware Description The local unit connects to the computer using a standard USB cable The local unit is powered by an external AC adapter The remote unit provides USB Type A ports for standard USB devices It allows you to connect up to two USB devices directly You can connect additional devices by attaching USB hubs to the remote unit 2 4 1 Local unit Front and Back Panels Figures 2 1 and 2 2 show the local unit s front and back panels Table 2 1 describes their components 1234 Figure 2 1 Front panel of the local unit 724 746 5500 blackbox com Page 7 2 Port CAT5 USB 2 0 Extender with Remote Power LDC IN24V IA N2 24V 1A Figure 2 2 Bac
10. June 2010 BLACK BOX 2 NETWORK SERVICES 9 A A DC IN 5V 0 5A Customer Order toll free in the U S Call 877 877 BBOX outside U S call 724 746 5500 Support FREE technical support 24 hours a day 7 days a week Call 724 746 5500 or fax 724 746 0746 Inf ti Mailing address Black Box Corporation 1000 Park Drive Lawrence PA 15055 1018 Sd Web site www blackbox com E mail info blackbox com 2 Port CAT5 USB 2 0 Extender with Remote Power Federal Communications Commission and Industry Canada Radio Frequency Interference Statements This equipment generates uses and can radiate radio frequency energy and if not installed and used properly that is in strict accordance with the manufacturer s instructions may cause interference to radio communication It has been tested and found to comply with the limits for a Class A computing device in accordance with the specifications in Subpart J of Part 15 of FCC rules which are designed to provide reasonable protection against such interference when the equipment is operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference in which case the user at his own expense will be required to take whatever measures may be necessary to correct the interference Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This digital apparatus do
11. adapter on the local unit is connected to a live source of electrical power Check that the local unit power LED is lit Make sure that CAT5 cable is connected between the local unit and the remote unit CAT5 or better cable UTP with a straight through connector and no crossovers and 8 connector RJ 45 connectors should be used at both ends If the CAT5 cable is defective connect a short CAT5 patch cord between the local unit and the remote unit to determine if the original CAT5 cable is defective Disconnect all USB devices from the remote unit Disconnect the local unit from the computer Disconnect the local unit from the AC power adapter Reconnect the local unit to the AC power adapter Reconnect the remote unit to the computer In the Universal Serial Bus Controllers section of Device Manager check that the extender is recognized as a Generic USB Hub 724 746 5500 blackbox com Page 13 Problem The extender units were working but the host LED on the local remote units are suddenly blinking All LEDs on both the local unit and the remote unit are on but the USB device does not operate correctly or is detected as an Unknown Device in the operating system A USB device is attached to the remote unit USB port but the remote unit device LED is off Device LED is orange and units are no longer functioning LED Host and Link LEDs on local remote units blink
12. er limpiado nicamente de acuerdo a las recomendaciones del fabricante En caso de existir una antena externa deber ser localizada lejos de las lineas de energia El cable de corriente deber ser desconectado del cuando el equipo no sea usado por un largo periodo de tiempo Cuidado debe ser tomado de tal manera que objectos liquidos no sean derramados sobre la cubierta u orificios de ventilaci n 18 Servicio por personal calificado deber ser provisto cuando El cable de poder o el contacto ha sido da ado u Objectos han ca do o l quido ha sido derramado dentro del aparato o El aparato ha sido expuesto a la lluvia o El aparato parece no operar normalmente o muestra un cambio en su desempe o o El aparato ha sido tirado o su cubierta ha sido da ada MON 724 746 5500 blackbox com Page 3 2 Port CAT5 USB 2 0 Extender with Remote Power Trademarks Used in this Manual Black Box and the Double Diamond logo are registered trademarks of BB Technologies Inc Any other trademarks mentioned in this manual are acknowledged to be the property of the trademark owners We re here to help If you have any questions about your application or our products contact Black Box Tech Support at 724 746 5500 or go to blackbox com and click on Talk to Black Box You ll be live with one of our technical experts in less than 20 seconds Page 4 724 746 5500 blackbox com Table of Contents Table of Contents Te SPECMICAONS
13. ere are a number of different configurations that may impact the operation of USB devices over extended distances Page 12 724 746 5500 blackbox com 4 Troubleshooting 4 1 Problems Causes Solutions Chapter 4 Troubleshooting The Problems Solutions are arranged in the order that they should be executed in most situations If you are unable to resolve the problem after following these instructions contact Black Box Technical Support for further assistance Table 4 1 Problems Causes Solutions Problem Cause All LEDs on the local The local unit is not unit are off receiving power from the local unit AC adapter All LEDs on the remote unit The remote unit is not unit are off receiving power over the CAT5 link Link LEDs on the local unit There is no connection and remote unit are off between the local unit and the remote unit Link LED for RJ 45 on the 1 The host computer is not local unit is on Host LED powered on on the local unit is off 2 The local unit is not not connected to the computer 3 The computer does not support USB hubs 4 The extender is malfunctioning Solution 1 N N Make sure that the AC adapter is properly connected to local and host computer is properly installed Check that the AC adapter is connected to a live source of electrical power Make sure that the CAT5 cabling from local unit to remote unit is properly installed Check that the AC
14. es not exceed the Class A limits for radio noise emission from digital apparatus set out in the Radio Interference Regulation of Industry Canada Le pr sent appareil num rique n met pas de bruits radio lectriques d passant les limites applicables aux appareils num riques de la classe A prescrites dans le Reglement sur le brouillage radio lectrique publi par Industrie Canada CE Statement We declare under our sole responsibility that the 2 Port CAT5 USB 2 0 Extender conforms with European Standard EMC EN 55022 2006 A1 2007 Class B EN 61000 3 2 2006 EN 61000 3 3 2003 and EN 55024 1998 A2 2003 IC Statement This Class B digital apparatus complies with Canadian ICES 003 Page 2 724 746 5500 blackbox com In NOM Statement strucciones de Seguridad Normas Oficiales Mexicanas Electrical Safety Statement 1 2 3 4 5 oN o so 10 11 12 13 14 15 16 17 Todas las instrucciones de seguridad y operaci n deber n ser le das antes de que el aparato el ctrico sea operado Las instrucciones de seguridad y operaci n deber n ser guardadas para referencia futura Todas las advertencias en el aparato el ctrico y en sus instrucciones de operaci n deben ser respetadas Todas las instrucciones de operaci n y uso deben ser seguidas El aparato el ctrico no deber ser usado cerca del agua por ejemplo cerca de la tina de ba o lavabo s tano mojado o cerca de una alberca etc El
15. ing CAT5 to the local unit and the remote unit You may use either the T568A scheme see Table 5 1 and Figure 5 2 or the T568B scheme see Table 5 2 and Figure 5 3 for cable termination RJ 45 connectors are sometimes also referred to as 8P8C connectors RJ 45 Pin Positioning Table 5 1 T568A wiring Table 5 2 TS568B wiring Pin Pair Wire Cable Color Pin Pair Wire Cable Color 1 3 1 White Green 1 2 1 White Orange 2 3 2 Green 2 2 2 Orange 3 2 1 White Orange 3 3 1 White Green 4 1 2 Blue 4 1 2 Blue 5 1 1 White Blue 5 1 1 White Blue 6 2 2 Orange 6 3 2 Green 7 4 1 White Brown 7 4 1 White Brown 8 4 2 Brown 8 4 2 Brown Figure 5 2 T568A wiring Figure 5 3 T568B wiring Page 16 724 746 5500 blackbox com NOTES 724 746 5500 blackbox com Page 17 NOTES Page 18 724 746 5500 blackbox com NOTES 724 746 5500 blackbox com Page 19 Black Box Tech Support FREE Live 24 7 Tech support the way it should be A Great tech support is just 20 seconds away at 724 746 5500 or blackbox com amp BLACK BOX About Black Box Black Box Network Services is your source for more than 118 000 networking and infrastructure products You ll find everything from cabinets and racks and power and surge protection products to media converters and Ethernet switches all supported by free live 24 7 Tech support available in 20 seconds or less Copyright 2010 All rights reserved 724 746 5500 blackbox c
16. k panel of the local unit Table 2 1 Local unit s front and back panel components Number Component Description 1 Power LED blue LED lights when power is supplied LED is off when no power is supplied 2 Link LED green LED lights when a valid link is established between the local unit and the remote unit over the CAT5 cable 3 Host LED green LED lights when the extender system is properly enumerated on the host PC 4 Activity LED amber LED lights when data is transmitted between the local unit and remote unit The LED blinks intermittently with or without a USB device connected 5 Earth ground Optional earth ground connection to housing of unit Accepts an M2 type screw 6 Power port optional Connects to a 24 VAC power supply adapter Required for proper operation of the extender system 7 USB Type B connector Connects the local unit to the host computer 8 Link port RJ 45 Accepts RJ 45 connector for CAT5 cabling or better 2 4 2 Remote unit Front and Back Panels Figures 2 3 and 2 4 show the remote unit s front and back panels Table 2 2 describes their components 3456 Figure 2 3 Front panel of the remote unit Page 8 724 746 5500 blackbox com Number 1 2 Chapter 2 Overview Figure 2 4 Remote unit s back panel Table 2 3 Remote unit s front and back panel components Component Device port USB Type A Device LED green orange Power LED blue Link LED green Host LED green
17. om
18. r make it worse 4 3 Shipping and Packaging If you need to transport or ship your 2 Port CAT5 USB 2 0 Extender with Remote Power e Package it carefully We recommend that you use the original container e f you are returning the unit make sure you include everything you received with it Before you ship for return or repair contact Black Box to get a Return Authorization RA number 724 746 5500 blackbox com Page 15 2 Port CAT5 USB 2 0 Extender with Remote Power 5 Technical Glossary Category 5 CAT5 Network Cabling Category 5 cable is commonly also referred to as CAT5 This cabling is available in either solid or stranded twisted pair copper wire and as UTP Unshielded Twisted Pair or STP Shielded Twisted Pair UTP cables are not surrounded by any shielding making them more susceptible to electromagnetic interference EMI STP cables include shielding over each individual pair of copper wires and provide better protection against EMI Category 5 has been superseded by CAT5e cabling which includes improved data integrity to support high speed communications USB Cables USB cables have two distinct connectors The Type A connector is used to connect the cable from a USB device to the Type A port on a computer or hub The Type B connector is used to attach the USB cable to a USB device Figure 5 1 USB Type A and Type B cable connectors RJ 45 The Registered Jack RJ physical interface is what connects the network cabl
19. ri A id atado 6 25 OVERVIEW a A A eee aan A A O 7 2 1 A RNA 7 2 2 Whats Include iia 7 23 YOU WINA ONECO naire ae da e Fender eae 7 2 4 Hardware DES a Gneananee alt 7 2 4 1 Local unit Front and Back Panels ccecceesceeeeeneeceeeeeeeeeeeeecaeeseeeeaeeseeeecaeeseeeseeseescneeseaeecneesearesseesneeeseetentess 7 2 4 2 Remoteiunit Front and Back Panels enge as ee 8 2 5 TY PICASA POUCA OM ss ee einer na po r 10 234 JINST lalON ernus ioi sil sto ia 11 3 1 Installing the Local Usera na a a a od rs al A ai 11 3 2 Installing the Remote unit use ee ee ea Euer haha 11 3 3 C nnecting the Localunitto theRemoteunitsaesuassununeenn A A A 11 3 4 checking the Install iii ora aldea 11 3 5 Connecting a USB Device unse na ae 12 NR RN 13 4 1 Problems SOMOS ii idas 13 4 2 Contacting Blackbird a FIRE SGERHERDERESELE BOERUEO ER VEPEFISEEBEDEE PIEETIE aa i r nance 15 4 3 SHIPPING ANG Packaging neuen anhand erinnern 15 5 Technical GOSS Vi a ee le a E Sa eee see ced ta ae ET ne eae and eae aE 16 724 746 5500 blackbox com Page 5 2 Port CAT5 USB 2 0 Extender with Remote Power 1 Specifications Compliance Regulatory testing FCC Class B IC Class B CE Class B ESD rating EMC EN 6100 4 2 8 kV contact 16 kV air Distance 328 feet 100 m over CAT5e or better cable Maximum USB Devices Supported 14 USB devices or 3 USB hubs with 11 USB devices USB Device Support High speed devices 480 Mbps USB 2 0 Full speed devices 12
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