Lenovo IdeaPad S210 Touch
Contents
1. See Chapter 3 Getting help and service of Lenovo Safety and General Information Guide 23 Chapter 4 Troubleshooting s Troubleshooting Display problems When turn on the e Ifthe screen is blank make sure that computer nothing appears The AC power adapter is connected to the on the screen computer and the power cord is plugged into a working electrical outlet The computer power is on Press the power button again for confirmation If you are using the AC power adapter or the battery and the battery status indicator is on press F12 ED to make the screen brighter e If these items are properly set and the screen remains blank have the computer serviced When turn on the e Restore backed up files to your Windows computer only a white environment or the entire contents of your hard disk cursor appears on a blank to its original factory contents using the Lenovo screen OneKey Recovery system If you still see only the cursor on the screen have the computer serviced My screen goes blank while Your screen saver or power management may be the computer is on enabled Do one of the following to exit from the screen saver or to resume from sleep mode Touch the touchpad Press any key on the keyboard Press the power button Press F9 2x to confirm whether the backlight for the LCD screen has been turned off If the problem persists follow the solution in the next problem2. 80AQ IdeaPad 215 20258 80AR IdeaPad 215 Touch 20318 80CE IdeaPad S500 20247 6556 IdeaPad 500 Touch 20248 6557 Contents Chapter 1 Getting to Know your computer ss 1 TOP VAC W sa zeru u 1 Leftside VIEW cin A EN oe ee REO oe 5 RISKUSIdE view sepina r on 8 Front VIEW sies siiia nal DA hn DONS nl ia a a o eta 10 BOHOM VAC W assess s eera aa aE a ae a Dan d th oases a aieiaa 11 Chapter 2 Starting to use Windows 8 snes 12 Configuring the operating system for the first time 12 Operating system interfaces siisii iapa niiae ni aian kaasaan 12 Charms and the charms bat ccccccscsssscssscessecessecssecsseceesecsecesseceseesaeceeeeceeeeeaseeses 13 Putting the computer to sleep or shutting it down 15 Connecting to a wireless network e erernoronnnnnnnnninnn nn 17 Help and Support rosia Ni i n 18 Chapter 3 Lenovo OneKey Recovery system 19 Chapter 4 Troubleshooting oosronnnonnnnnnnnnnn nn 21 Frequently asked guestions itrsrnrnrnoninnnnnnnnnnnonon nn tennkn onen 21 Troubleshooting s dat sisiisie esto Sean ister WAT ade SrA aa di doadas Sono 24 Trademarks aaa ceras pescas Sana ll la val ada 28 Chapter 1 Getting to know your computer s Top view m S210 S210 Touch 215 S215 Touch DOOTI a aaa aa DUUOD
3. The screen is unreadable or distorted The screen is unreadable or Make sure that distorted The display device driver is installed correctly The screen resolution and color quality are correctly set The monitor type is correct 24 Incorrect characters appear on the screen BIOS password problems forgot my password Sleep problems The critical low battery error message appears and the computer immediately turns off The computer enters sleep mode immediately after Power on self test POST Chapter 4 Troubleshooting Are the operating system or programs installed correctly If they are installed and configured correctly have the computer serviced If you forget your user password you must ask the system administrator to reset your user password If you forget your HDD password a Lenovo authorized servicer cannot reset your password or recover data from the hard disk You must take your computer to a Lenovo authorized servicer or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be charged for parts and service If you forget your administrator password a Lenovo authorized servicer cannot reset your password You must take your computer to a Lenovo authorized servicer or a marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service The battery pow
4. push the dummy card and then remove it before inserting a memory card Removing a memory card Push the memory card in until you hear a click Gently pull the memory card out of the memory card slot Attention e Before removing a memory card disable it through Safely Remove Hardware and Eject Media to avoid data corruption Chapter 1 Getting to know your computer es Front view E Power indicator Battery indicator 10 x Symbol Indicator status Meaning On solid white The computer is powered on Blinking The computer is in sleep mode Off The computer is powered off On solid white The battery has more than 20 charge Solid amber The battery has between 5 and 20 charge Fast blinking amber There is a problem with the battery or the battery connection Slow blinking amber The battery is being charged When battery charge reaches 20 the blinking color changes to white Slow blinking white The battery has between 20 and 80 charge and is still charging When the battery reaches 80 charge the light will stop blinking but charging will continue until the battery is fully charged Bottom view Chapter 1 Getting to know your computer Battery latch manual Battery pack Battery latch spring loaded Ventilation slots Speakers Keeps the battery pack secured in place Keeps the battery pa
5. sleep mode before you move your computer Moving your computer while the hard disk is spinning can damage the hard disk causing loss of data To wake the computer do one of the following e Press any key on the keyboard e Press the power button 15 Chapter 2 Starting to use Windows 8 E Shutting down the computer If you are not going to use your computer for a long time shut it down To shut down your computer Open the charms bar then select Settings 3 16 Chapter 2 Starting to use Windows 8 Connecting to a wireless network To connect to a wireless network do the following Ensure the airplane mode is turned off If the airplane mode is turned on press the hotkey to turn it off Open the charms bar and select Settings ESA gt O A list of available wireless networks will be displayed O Click a network name in the list and then click Connect Note Some networks require a network security key or passphrase for connection To connect to one of those networks ask the network administrator or the Internet service provider ISP for the security key or passphrase 17 Chapter 2 Starting to use Windows 8 18 Help and support If you have questions about using the Windows operating system refer to Windows Help and Support To access Windows Help and Support do one of the following e Open the charms bar and select Settings select Help on the Settings menu e Press the Windo
6. process try the following steps Close all open programs and then restart the back up process Check to see if the destination media is damaged Select another path and then try again When do I need to restore the system to its factory status Use this feature when the operating system fails to start up If there is critical data on the system partition back it up before starting recovery m BIOS setup utility What is the BIOS setup utility The BIOS setup utility is ROM based software It communicates basic computer information and provides options for setting boot devices security hardware mode and other preferences How can I start the BIOS setup utility To start the BIOS setup utility Shutdown the computer Press the Novo button and then select BIOS Setup How can I change the boot mode There are two boot modes UEFI and Legacy Support To change the boot mode start the BIOS setup utility and set boot mode to UEFI or Legacy Support on the boot menu 22 Chapter 4 Troubleshooting When do I need to change the boot mode The default boot mode for your computer is UEFI mode If you need to install a legacy Windows operating system that is any operating system before Windows 8 on your computer you must change the boot mode to Legacy Support The legacy Windows operating system cannot be installed if you don t change the boot mode E Getting help How can I contact the customer support center
7. UODODDO a O O 09 09 LC UUU UJOUUU OU ne Chapter 1 Getting to know your computer m 500 S500 Touch Note The dashed areas indicate parts that are invisible from outside Attention e Do not open the display panel beyond 130 degrees When closing the display panel be careful not to leave pens or any other objects in between the display panel and the keyboard Otherwise the display panel may be damaged SI Integrated camera Wireless antennas Built in microphone Display Power button Touchpad Touchpad buttons Chapter 1 Getting to know your computer Use the camera for video communication Connect to the wireless adapter to receive and send wireless radio Captures sound which can be used for video conferencing voice narration or audio recording Provides brilliant visual output Press this button to turn on the computer The touchpad functions as a conventional mouse To move the cursor on the screen slide your fingertip over the pad in the direction in which you want the cursor to move The functions of the left and right buttons correspond to those of the left and right buttons on a conventional mouse Note You can enable or disable the t
8. ck secured in place Allow air to enter the computer for cooling Provide audio output 11 Chapter 2 Starting to use Windows 8 12 Configuring the operating system for the first time You need to configure the operating system when it is first used The configuration process may include the procedures below e Accepting the end user license agreement e Configuring the Internet connection e Registering the operating system e Creating a user account Operating system interfaces Windows 8 comes with two main user interfaces the Start screen and the Windows desktop To switch from the Start screen to the Windows desktop do one of the following e Select the Desktop tile on the Start screen e Press the Windows key a D To switch from the desktop to the Start screen do one of the following Select Start O from the charms bar e Move the cursor to the lower left corner then select the Start screen thumbnail when it is displayed Start screen Desktop Chapter 2 Starting to use Windows 8 e Charms and the charms bar Charms are navigation buttons that let you access basic tasks quickly Charms include Search Share Start Devices and Settings The charms bar is the menu that contains the charms To display the charms bar do one of the following Move the cursor to the upper right or lower right corner until the charms bar is displayed e Press the Windows key E C Search charm The Searc
9. er is getting low Connect the AC power adapter to the computer or replace the battery with a fully charged one Make sure that The battery is charged The operating temperature is within the acceptable range See Chapter 2 Use and care Information of Lenovo Safety and General Information Guide Note If the battery is charged and the temperature is within range have the computer serviced The computer does not return from sleep mode and the computer does not work If your computer is in sleep mode connect the AC adapter to the computer and then press any key or the power button If the system still does not return from sleep mode stops responding or cannot be turned off reset the computer Unsaved data may be lost To reset the computer press and hold the power button for 4 seconds or more 25 Chapter 4 Troubleshooting Sound problems No sound can be heard e Make sure that from the speaker even The mute function is off when the volume is turned The combo audio jack is not used up The speaker is selected as the playback device Battery problems Your computer shuts down Reset the battery gauge using Lenovo Energy before the battery status Management If the problem persists replace with a indicator shows empty new battery pack 0 Your computer operates after the battery status indi cator shows empty The computer does not e The surge protector in the battery might be acti
10. h charm is a powerful new way to find what you are looking for including apps settings and files aja nrk Ega M 13 Chapter 2 Starting to use Windows 8 14 Share charm The Share charm lets you send links photos and more to your friends and social networks without leaving the app you are in O Start charm The Start charm is a fast way to go to the Start screen Fay Devices charm The Devices charm allows you to connect or send files to connected external devices including digital cameras TVs and printers E3 Settings charm The Settings charm lets you perform basic tasks such as setting the volume or shutting down the computer Also you can get to the Control Panel through the Settings charm when on the Desktop screen Chapter 2 Starting to use Windows 8 Putting the computer to sleep or shutting it down When you have finished working with your computer you can put it to sleep or shut it down Putting your computer to sleep If you will be away from your computer for only a short time put the computer to sleep When the computer is in sleep mode you can quickly wake it to resume use bypassing the startup process To put the computer to sleep do one of the following e Close the display panel e Press the power button Open the charms bar then select Settings fey Power Sleep Attention e Wait until the power indicator light starts blinking indicating that the computer is in
11. ical disk drive use an external device power adapter Otherwise the device may not be recognized or system shut down may result 27 Trademarks 28 The following terms are trademarks or registered trademarks of Lenovo in the United States other countries or both Lenovo IdeaPad OneKey Microsoft and Windows are trademarks of Microsoft Corporation in the United States other countries or both Other company products or service names may be trademarks or service marks of others Ce lenovo Rev AAOO
12. iginal status or to a previously created back up point To restore the system partition Press the Novo button to start the Lenovo OneKey Recovery system Click System Recovery The computer will restart to the recovery environment Follow the on screen instructions to restore the system partition to its original status or to a previously created back up point Notes e The recovery process is irreversible Make sure to back up any data you wish to save on the system partition before starting the recovery process e The recovery process may take a while So be sure to connect the AC power adapter to your computer during the recovery process e The above instructions should be followed when Windows can be started normally 19 Chapter 3 Lenovo OneKey Recovery system 20 If Windows cannot be started follow the steps below to start the Lenovo OneKey Recovery system Shut down the computer Press the Novo button From the Novo button menu select System recovery and press Enter Chapter 4 Troubleshooting es Frequently asked questions This section lists frequently asked questions by category m Finding information What safety precautions should I follow when using my computer The Lenovo Safety and General Information Guide which came with your computer contains safety precautions for using your computer Read and follow all the precautions when using your computer Where can I find the hardware specificatio
13. ing network cables To insert a network cable do the following Hold one connector of the network cable to press the RJ 45 cover down gently EJ Insert the connector into the RJ 45 port E E H JO000 e e m Software configuration Consult your Internet Service Provider ISP for details on how to configure your computer Chapter 1 Getting to know your computer s Right side view E Memory card slot Insert memory cards not supplied here For details see Using memory cards not supplied on page 9 H Combo audio Connects to headsets jack Notes e The combo audio jack does not support conventional microphones e The recording function may not be supported if third party headphones or headsets are connected due to different industry standards El USB ports Connect to USB devices For details see Connecting USB devices on page 6 E Power Connect the AC power adapter here Chapter 1 Getting to know your computer m Using memory cards not supplied Your computer supports the following types of memory card e Secure Digital SD card e MultiMediaCard MMC Attention e Insert only one card in the slot at a time e This card reader does not support SDIO devices e g SDIO Bluetooth etc Inserting a memory card Slide a memory card in until it clicks into place Note If a dummy card is shipped with the computer
14. lenovo Lenovo IdeaPad User Guide ideapad Notes Before using the product be sure to read Lenovo Safety and General Information Guide first Some instructions in this guide may assume that you are using Windows 8 If you are using other Windows operating systems some operations may be slightly different If you are using other operating systems some operations may not apply to you The features described in this guide are common to most models Some features may not be available on your computer and or your computer may include features that are not described in this user guide The illustrations used in this manual are for Lenovo IdeaPad 500 unless otherwise stated The illustrations in this manual may differ from the actual product Please refer to the actual product Regulatory Notice e For details refer to Guides amp Manuals at http support lenovo com First Edition March 2013 Copyright Lenovo 2013 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Lenovo IdeaPad User Guide Instructions and technical information in this manual are applicable to the following Lenovo notebook computers unless otherwise stated Model name MT IdeaPad S210 20256 80AN IdeaPad 3210 Touch 20257
15. ns for my computer You can find hardware specification for your computer from the printed flyers which came with your computer Where can I find warranty information For the warranty applicable to your computer including the warranty period and type of warranty service see the Lenovo limited warranty flyer that came with your computer m Drivers and preinstalled software Where are the installation discs for Lenovo preinstalled software desktop software Your computer did not come with installation discs for Lenovo preinstalled software If you need to reinstall preinstalled software you can find the installation program on the D partition of your hard disk If you cannot find the installation program there download it from the Lenovo consumer support Web site Where can I find drivers for the various hardware devices of my computer If your computer is preinstalled with a Windows operating system Lenovo provides drivers for the hardware devices that you need on the D partition of your hard disk You can also download the latest device drivers from the Lenovo consumer support Web site 21 Chapter 4 Troubleshooting m Lenovo OneKey Recovery system Where are the recovery discs Your computer did not come with recovery discs Use the Lenovo OneKey Recovery system if you need to restore the system to its factory status What can I do if the back up process fails If you can start the backup but it fails during the back up
16. ort Connects to devices with HDMI input such as a TV ora display H USB 3 0 port Connects to USB devices Note For details see Connecting USB devices on page 6 Chapter 1 Getting to know your computer m Connecting USB devices You can connect a USB device to your computer by inserting its USB plug Type A into the USB port on your computer The first time you plug a USB device into a particular USB port on your computer Windows automatically installs a driver for that device After the driver is installed you can disconnect and reconnect the device without performing any additional steps Note Typically Windows detects a new device after connecting it and then installs the driver automatically However some devices may require you to install the driver before connecting Check the documentation provided by the device s manufacturer before connecting the device Before disconnecting a USB storage device make sure your computer has finished transferring data by that device Click the Safely Remove Hardware and Eject Media icon in the notification area of the Windows desktop screen to remove the device before disconnecting Notes e If your USB device uses a power cord connect the device to a power source before connecting it Otherwise the device may not be recognized e When in sleep mode you can only use keyboard instead of mouse to wake up the computer Chapter 1 Getting to know your computer m Connect
17. ouchpad and the touchpad buttons by pressing E Chapter 1 Getting to know your computer m Hotkeys You can access certain system settings quickly by pressing the appropriate hotkeys Mutes unmutes the sound gt E EN disables airplane Decreases the volume level Switches the active program Turns on off the backlight of the display A F Increases the volume level ax Closes the currently active window Projects to a connected display om Refreshes the desktop or the Decreases display currently active window brightness Enables disables the touchpad and the touchpad Increases display brightness buttons Note If you changed the HotKey Mode from Enabled to Disabled in the BIOS setup utility you will need to press the Fn key in combination with the appropriate hotkey Chapter 1 Getting to know your computer e Left side view a E Novo button When the computer is off press this button to start the Lenovo OneKey Recovery system or the BIOS setup utility or to enter the boot menu Note For details see Chapter 3 Lenovo OneKey Recovery system on page 19 E Ventilation slots Dissipate internal heat Attention Make sure that none of the ventilation slots are blocked or else overheating of the computer may occur AH RJ 45 port Connects the computer to an Ethernet network E HDMI p
18. ve operate with a fully charged Turn off the computer for one minute to reset the battery protector then turn on the computer again A hard disk drive problem The hard disk drive does e Inthe Boot menu in the BIOS setup utility make sure not work that the hard disk drive is included in the EFI list 26 Other problems Your computer does not respond need to start the computer from a connected device but the device does not appear on the boot device list The connected external device does not work Chapter 4 Troubleshooting To turn off your computer press and hold the power button for 4 seconds or more If the computer still does not respond remove the battery pack and the AC power adapter Your computer might lock when it enters sleep mode during a communication operation Disable the sleep timer when you are working on the network Check the boot mode setting in the BIOS setup utility If Boot Mode is set to UEFI make sure that the device or the medium in the device supports UEFI boot If the device or the medium in the device does not support UEFI boot set Boot Mode to Legacy Support If the device still does not appear in the boot device list replace with a new device or medium Do not connect or disconnect any external device cables other than USB while the computer power is on otherwise you might damage your computer When using a high power consumption external device such as an external USB opt
19. ws key E FI Note If hotkey mode is enabled you need to press the Fn key and the F1 key in combination to access the F1 key function Chapter 3 Lenovo OneKey Recovery system The Lenovo OneKey Recovery system is software designed to back up and restore your computer You can use it to restore the system partition to its original status in case of a system failure You can also create user backups for easy restoration as required Notes e If your computer is preinstalled with a GNU Linux operating system Onekey Recovery system is not available e To utilize the features of the OneKey Recovery system your hard disk already includes a hidden partition by default to store the system image file and the OneKey Recovery system program files This default partition is hidden for security reasons which explains why the available disk space is less than the stated capacity Backing up the system partition You can back up the system partition to an image file To back up the system partition Press the Novo button to start the Lenovo OneKey Recovery system Click System Backup Select a back up location and click Next to start the backup Notes e You can choose a back up location on the local hard disk drive or an external storage device e The back up process may take a while e The back up process is only available when Windows can be started normally Restoring You can choose to restore the system partition to its or
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