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Ubiquiti Networks UAP-AC-3 WLAN access point

1. A Ubiquiti Networks Inc 14 UniFi Controller User Guide Chapter 3 Map Tab e Every 2 minutes Map Statistics Access Points User Guests Insight s Show ibois dotais covorago topology Map EITTEN EETA EOE ENNNDA el 3 d IAR D kaal gt L AM M Alerts Settings Admin Chapter 3 Map Tab The UniFi Controller software allows you to upload custom map images of your location s or use Google Maps for a visual representation of your wireless network When you initially launch the UniFi Controller application a default map is displayed The legend at the bottom of the map shows the scale of the map Adding Custom Maps UniFi Welcome admin To add a custom map you must first create the image using an illustration image editing or blueprint application that exports a file in jpg gif or ong file format AN Ubiquiti Networks Inc Once you ve created the map you can upload it to the UniFi Controller software by performing the following steps 1 Click Configure Maps Configure Maps button UniFi Welcome admin 15 UniFi Controller User Guide Chapter 3 Map Tab 2 Click Add a Map Adding a Google Map Add a Map To add a Google Map to the UniFi Controller software Map view UNIFI Wekome admin 1 Click Configure Maps Configure Maps button UNIFI Welcome admin 3 Enter a map name in the Description field and click Upload my own Clic
2. Expiration 8 hours Landing Page Redirect to the origina L Expiration Specify the guest login expiration after a designated period of time 8 hours 24 hours 2 days 3 days 4 days 7 days or User defined which can be designated in minutes hours and days Landing Page After accepting the Terms of Use guests are redirected to the landing page Select one of the following options e Redirect to the original URL After accepting the Terms of Use guests are directed to the URL they requested e Promotional URL After accepting the Terms of Use guests are redirected to the URL that you specify Ensure that the URL begins with http example http www ubnt com Ak Ubiquiti Networks Inc Chapter 2 Using the UniFi Controller Software Portal Customization Select this option to have customized portal pages appear in place of the default login pages See Portal Customization on page 48 for details on setting up custom portal pages Portal URL Hostname Enter a hostname for the portal URL in place of the default IP address Paired with an SSL certificate this ensures that site certificates are displayed as trusted in the guest browser Example www ubnt com When logging in with No authentication guests will be required to accept the Terms of Use before gaining access to the Internet Terms of Use accept the Authentication gt Simple Password Select this option if guests are required to
3. WEP Key Enter a WEP encryption key in methods hexadecimal format You can enter a 64 bit or WPA Mode Select Both WPA1 Only or WPA2 Only ea Encryption Select Auto TKIP Only or AES CCMP Only 10 ee Characters e User Group Assign wireless users to a specific user 0 9 A F or a f Example 00112233AA group For more i ormatian about user groups see Note You can use 5 printable characters Settings gt User Groups on page 13 wae Pe Banat ene Click Create to create a new wireless network or click corresponding HEX code Apply to save changes Click Cancel to discard changes 128 bit 26 Hexadecimal Characters 0 9 A F or a f Options Example f 00112233445566778899AABBCC Options vary depending on whether or not your WLAN Note You can use 13 printable group uses Zero Handoff Roaming characters which will be translated to the corresponding HEX code Note The UniFi AP AC does not support Zero Key Index Specify which Index of the WEP Key Handoff Roaming for the initial release but it will to use Four different WEP keys can be configured with a future firmware upgrade at the same time but only one is used Select the No Zero Handoff effective key 1 2 3 or 4 WPA Personal WPA or Wi Fi Protected Access was developed as an encryption method stronger than WEP WPA Personal requires a passphrase to connect to the wireless network Legacy Support Enable legacy device support i e 11b Se
4. Wireless Guests Payments Transactions Vouchers and Operator Accounts The UniFi Controller admin can create operator accounts for the Hotspot Manager Operator accounts are designed for use by hotels or other businesses to service guests and have no access to other UniFi administrative features Operator accounts will have access to three tabs after login Wireless Guests Payments Transactions and Vouchers Wireless Guests The Hotspot s active wireless guests are displayed UFI AN Ubiquiti Networks Inc Chapter 11 Hotspot Manager Payments Transactions Show guests within 3 days gt Status Actions Valid until 2013 07 10 01 59 38 Disconnect Extend Search Enter keywords in the Search field to find a specific guest based on Name MAC Address Package Amount Authorized By or Status value guests within Filter by time duration last 24 hours 3 days 7 ese 2 weeks 30 days and 120 days ame MAC Address Displays the connected guest s e name or MAC ade Package Displays the description of the package that was a if applicable Amount Displays the amount paid for access if applicable Ll n Authorized By Displays the authorization method If there is no authorization then None is displayed Download Displays the total amount of data oea Upload Displays the total amount of data uploaded status Displays the remaining session time for the guest Actions Click a button
5. 0 2 2081 Last Seen 3m 41s ago 39 UniFi Controller User Guide Access Point Isolated When an Access Point is in an solated state you can reestablish a connection to the UniFi Controller software using one of three methods e Reconnect the Access Point to the router e Connect an Ethernet cable from the Secondary Ethernet Port if available of the isolated Access Point to the Secondary Ethernet Port if available of another UniFi AP that is connected to the router e Establish a wireless uplink to a wired Access Point See Wireless Uplinks on page 39 to find select and connect to a wireless Access Point UniFi AP Outdoor isolated Details Configuration CONFIG RADIOS WLANS NETWORK WIRELESS UPLINKS B Potential Uplinks AP Channel Signal Actions UniFi AP 11 57 select Le 1 1 FORGET THIS AP MOVE Isolated Access Point In an solated state the Access Point icon will change to red orange with an Isolated icon on the Map tab The LED on the actual device will be steady green with occasional flashing This Access Point doesn t provide any wireless service Note Do not use the Forget this AP option when the Access Point is in an solated state If you do then the only way to make the Access Point accessible from the UniFi Controller is to take it down and connect it by wire AN Ubiquiti Networks Inc Chapter 9 Access Point Details Access Point Disconnected
6. 2G 11N B G RADIO 5G 11N A Fiocte Pp cesar A Ubiquiti Networks Inc Chapter 9 Access Point Details MAC Address Displays the MAC address of the Access Point Model Displays the model number Version Displays the version of software used on the Access Point IP Address Displays the IP address of the Access Point Uptime Displays the amount of time the Access Point has been running without interruption Users Displays the number of users connected to the primary network Guests Displays the number of users connected to the guest network Uplink Wireless Click Uplink Wireless to display details about the wireless uplink See Wireless Uplinks on page 39 to find select and connect to a wireless Access Point hai Pro Support Connected Detalls Users Guests Configuration OVERVIEW gt UPLINK WIRELESS Uplink AP UniFi AP Signal 99 TX Rate 104M RX Rate 6 5M Down Pkts Bytes 30 6M 1 20G Up Pkts Bytes 14 4M 523M Activity 0 00B sec RADIO 2G 11N B G RADIO 5G 11N A cate Jp rear Uplink AP Displays the name or MAC address of the Uplink Access Point Signal Displays the percentage of signal strength between the two APs TX Rate Displays the TX transmit rate RX Rate Displays the RX receive rate Down Pkts Bytes Displays the amount of data downloaded as packets and bytes Up Pkts Bytes Displays the amount of data uploaded as packets and bytes Acti
7. 31s 143M 2013 03 28 09 32 29 1h32m 59s 35 3M 2013 03 25 09 45 29 8h 36m 23s 196M 2013 03 22 09 40 14 10h 6s 193M 1 5 5 block reconnect Date Time Displays the date and time the user first connected to the Access Point Alias Note Usergroups Automatic apply Duration Displays the length of time the user was f connected to the Access Point Alias Enter a name for the user Note Enter a description or comments Once the note is saved the user will be designated a Noted client on the Insight gt Known Wireless Clients tab Down Displays the amount of data downloaded by the user during the session Up Displays the amount of data uploaded by the user during the session Usergroups Assign a User Group to the user or keep the default Automatic User Groups are set up under the Settings tab gt User Groups option see Settings gt User Groups on page 13 for more information Apply Click Apply to save changes Debug PC Details Statistics History Configuration CONFIG 4 Device Type IntelCor reconnect Device Type Displays the manufacturer of the client device AN Ubiquiti Networks Inc 44 UniFi Controller User Guide Search gt Name MAC Address Package gt Amount Authorized By gt Download e0 c9 7a el 4e ee API 39 6K lell Chapter 11 Hotspot Manager Hotspot Manager includes four main tabs when accessed by the UniFi Controller admin account These tabs include
8. 38 UniFi Controller User Guide Wireless Uplinks When an Access Point is not connected by a wire the Wireless Uplinks section lists potential uplink Access Points that can be selected to establish a wireless connection vniFi AP Connected Details Users Guests Configuration CONFIG RADIOS WLANS NETWORK Potential Uplinks AP Channel Signal Actions UAP Pro ll 57 select L 1 1 FORGET THIS AP MOVE locate resar Potential Uplinks AP Displays the name or MAC address of the potential Uplink Access Point Channel Displays the channel in use for wireless communication Signal Displays the percentage of signal strength Actions Click a button to perform the desired action e Select Click Select to connect the wireless Access Point to the wired Access Point e Remove Click Remove to remove the wired Access Point from this list of Potential Uplinks Note An Access Point can only uplink to another Access Point using the same radio band For example the UAP Outdoor 5G can only uplink to another UniFi AP using the 5 GHz radio band AN Ubiquiti Networks Inc Chapter 9 Access Point Details Access Point Heartbeat Missed When a wired Access Point is disconnected from the router its state will initially change to Heartbeat Missed followed by Isolated and ending with Disconnected UniFi AP Heartbeat Missed Details L MESA MAC Address 00 27 22 12 b3 92 Model UniFi AP Version 3
9. 4 Back For Windows 8 go to the Start menu and double click the UniFi Discover icon AN Ubiquiti Networks Inc Appendix B UniFi Discovery Utility UniFi Discovery Utility Interface Upon launch the UniFi Discovery Utility listens to Layer 2 broadcast multicast beacons from UniFi Access Points in both a factory default state and an unmanaged state adopted but unable to contact the UniFi Controller software Ubiquiti UniFi Discovery Utility Discovering UniFi access points MAC Address IP Address Model Version Status 00 27 22 12 b2 2b UAP4 192 168 25 10 dhcp UniFi AP develop 536 Managed Adopted locate manage reset f 00 27 22 12 b3 92 UAP1 192 168 25 97 dhcp UniFi AP develop 536 Managed Adopted locate manage reset ff 00 15 6d 5c b5 d1 UAP6 192 168 25 115 dhcp UniFi AP 2 1 0 942 Managed Adopted locate manage reset MAC Address Displays the MAC address and alias of the Access Point The alias is displayed in parentheses if it has been specified see Configuration on page 36 for details IP Address Displays the IP address of the Access Point and the method used by the Access Point to obtain an IP address The method is displayed as DHCP or Static in parentheses Model Displays the model number of the Access Point Version Displays the software version installed on the Access Point Status Displays the current status of the Access Point Pending Man
10. 42 17 ser mFi has connected to AP Pro Support on channel 6 ng 2013 03 28 16 41 06 User Joeys iPad has connected to AP 1lac on channel 149 na 2013 03 28 16 39 09 User Mon 2 Lobby 22 has connected to AP 11lac Lobby on channel 1 ng 1 8 135 Event Slider Move the slider right and left to navigate between pages of events Search You can enter text that you want to search for Simply begin typing there is no need to press Enter You can apply one of the following filters e Admin Only display recent events for the administrator e AP Only display recent events for the AP All Display all of the recent events within Filter recent events based on the time period you specify Select 1 hour 8 hours 24 hours 2 days 7 days 2 weeks or 1 month Clicking an Event Device Link The messages have clickable links blue text in gray brackets for AP see Access Point Details on page 32 User and Guest see User Guest Details on page 43 Details vary based on the selection Alerts When there is an alert a red circle will flash on the Alerts tab The Alerts tab displays a list of important events along with the corresponding date time and message Date Time 2013 03 28 14 45 40 2013 03 28 14 45 34 2013 03 28 14 45 28 2013 03 28 14 45 21 2013 03 28 14 45 16 2013 03 28 14 4 2013 03 28 14 45 03 2013 03 28 14 44 57 1 8 1762 Alert Slider Move the slider right and left to
11. Channel setting is chosen for you Zero Handoff on page 9 and cannot be changed Tx Power By default the transmit power is set to Auto You can also manually select High Medium Low or Custom e High The highest TX power available e Low The lowest TX power available e Medium Halfway between High and Low e Custom Custom setting that you specify If the AP is using an external antenna the Antenna Gain field will appear allowing you to specify the gain of the attached antenna After applying the settings go to Transmit Power under Details gt Radio which always shows EIRP and place the mouse over it to display how it s calculated Apply Click Apply to save changes 36 UniFi Controller User Guide WLANs You can deploy multiple wireless networks organized into WLAN groups on different Access Points hca Pro Support Connected Details Users Guests Configuration CONFIG RADIOS WLANs 2G 11n b g WLAN Group Default Name Overrides Actions ubnt guest override jerry corp override ap test Disabled override WLANs 5G 11n a WLAN Group Default Name Overrides Actions ubnt guest override jerry corp override ap test Disabled override NETWORK FORGET THIS AP MOVE Focte Jp resar WLANs 11n b g or WLANs 11n a WLAN Group Select the appropriate WLAN group from the drop down menu Name Displays the network name or SSID of the available wireless network Overri
12. Config Performance Name MAC Address gt IP Address Status Num Clients dc 9f db 56 94 b3 10 1 0 208 Managed by Other 00 27 22 6a 00 48 10 1 0 188 Managed by Other 00 27 22 6a 00 34 10 1 1 226 Managed by Other dc 9f db 2a ea c4 10 1 0 107 Managed by Other dc 9f db 30 b5 5b 10 1 0 163 Managed by Other 00 15 6d 16 c3 22 Pending Approval wireless Pro Lab 10 1 1 200 Connected llac Lab 10 1 1 195 Connected ac2b0 pod 10 1 0 105 Connected U2Oplus_Lunch 10 1 1 25 Connected 1 10 I 40 n Chapter 5 Access Points Tab The Access Points tab displays a list of managed Access Points Three sub tabs display different status information e Overview Displays the number of clients amount of data downloaded amount of data uploaded and channel setting e Config Displays the WLAN and radio settings for the 2 4 GHz and 5 GHz radio bands e Performance Displays the number of 2 4 GHz and 5 GHz clients overall transmit rate overall receive rate transmit rates in the 2 4 GHz and 5 GHz radio bands and channel setting These sub tabs share common options Search Enter the text you want to search for Simply begin typing there is no need to press Enter Page Size Select how many results are displayed per page 10 20 30 40 60 or 100 Rolling upgrade Click to begin automatically upgrading Access Points one by one except for wirelessly uplinked Access Points which are intentionally excluded from upgrading On any sub tab you can c
13. Enter the PayPal account details e Username Enter the corresponding Username e Password Enter the corresponding Password Signature Enter the corresponding Signature for the PayPal account that will receive payments e Use Paypal Sandbox For PayPal testing purposes select this option Then click Apply Sandbox Account to set up or access your PayPal Sandbox Test Environment Stripe US Canada Use your Stripe account To manage payments and transactions use Hotspot Manager and see Hotspot Manager on page 45 Gateway Stripe US Canada Z Stripe API Key Enter the Stripe account detail API Key Enter the live secret API key Note We recommend that you perform a test transaction with the test secret API key first before using the live secret API key ti UniFi Controller User Guide Quickpay Europe Use your Quickpay account To manage payments and transactions use Hotspot Manager and see Hotspot Manager on page 45 Gateway Quickpay Europe Quickpay Merchant ID MDS Secret Enter the QuickPay account details e Merchant ID Enter the ID for your account e MDS5 Secret Enter the MD5 secret key Authorize Net US Canada Use your Authorize Net account To manage payments and transactions use Hotspot Manager and see Hotspot Manager on page 45 Gateway Authorize Net US Canada Authorize Net API Login ID Transaction Key Use Test Account Ap
14. Other Detalls MAC Address dc 9f db la 3f 3a Model UniFi AP Pro Version 2 3 8 1597 Last Seen 12s ago ADVANCED ADOPTION MAC Address Displays the MAC address of the Access Point Model Displays the model number Version Displays the version of software used on the Access Point Last Seen Displays the amount of time that has passed since the Access Point was last seen AN Ubiquiti Networks Inc Chapter 9 Access Point Details Advanced Adoption A dc 9f db 1la 3f 3a Managed by Other Details OVERVIEW gt ADVANCED ADOPTION B 10 0 2 116 22 Username Password Inform URL htto 10 0 2 102 8080 inform adopt IP Displays the IP address and SSH port of the Access Point Username Enter the SSH Username for management access This is the Device Username you configured in Settings gt Site on page 7 Password Enter the SSH Password for management access This is the Device Password you configured in Settings gt Site on page 7 Inform URL This tells the AP where to look for the UniFi Controller The URL will be automatically displayed but you may need to verify its accuracy as the system may have multiple interfaces Adopt Click Adopt to adopt the Access Point so you can manage it using the UniFi Controller software 41 UniFi Controller User Guide Access Point Pending Approval The Pending Approval state indicates that the Access Point is in the default state and is available
15. being used by the Access Point The radio band is represented as ng for 2 4 GHz and na for 5 GHz 24 UniFi Controller User Guide UNIFI Welcome unifiadmin v Active Wireless Users aon Cza sc E Fiter by ar Can Name MAC Address gt IP Address gt WLAN gt Access Point 10 1 6 245 jerry corp llac Support 10 1 6 20 jerry corp llac NorthEntry 10 1 6 255 jerry corp llac mFi 10 1 6 168 jerry corp llac mFi 10 1 6 47 jerry corp llac mFi 10 1 7 0 jerry corp ac2 Tel 10 1 6 12 jerry corp ac2 Tel HotWaterHeater 10 1 7 4 jerry corp Pro Lobby Lobby AirCam 10 1 6 123 jerry corp llac Support 3a4O0july1Stest 10 1 6 55 jerry corp llac mFi Chapter 6 Users Tab gt Uptime 19d 3h 31m 34d 13h lm 16d 17h 14m 9d 23h 15m 6d 10h 30m Sd 17h 32m 3d 1h 30m 35d 21h 7m 67d 12h 9s 20d 9m 49s 1 10 171 Chapter 6 Users Tab The Users tab displays a list of users that are connected to the primary wireless network s of an Access Point You can click any of the column headers to change the list order UniFi EE EEEPEES PERERRRERE mt Search Enter the text you want to search for Simply begin typing there is no need to press Enter You can apply one of the following filters e 2G Only display users of the 2 4 GHz wireless network e 5G Only display users of the 5 GHz wireless network All Display all users AN Ubiquiti Networks Inc Filter by AP Drop down menu of all available Access Po
16. enter a simple password and accept the Terms of Use When you select Simple Password you must select Guest Policy under Settings gt Wireless Networks gt wireless_network_name gt Edit gt Wireless Configurations in order to enforce password entry and selection of the Terms of Use by the guest See 4 Guest Policy on page 9 for more information Settings Guest Control Guest Policies Guest Portal 4 Enable Guest Portal Guest Password Enter a password that guests must enter before accepting the Terms of Use and connecting to the Internet Expiration Specify the guest login expiration after a designated period of time 8 hours 24 hours 2 days 3 days 4 days 7 days or User defined which can be designated in minutes hours and days Landing Page After accepting the Terms of Use guests are redirected to the landing page Select one of the following options Redirect to the original URL After accepting the Terms of Use guests are directed to the URL they requested e Promotional URL After accepting the Terms of Use guests are redirected to the URL that you specify Ensure that the URL begins with http example http www ubnt com Portal Customization Select this option to have customized portal pages appear in place of the default login pages See Portal Customization on page 48 for details on setting up custom portal pages 10 UniFi Controller User Guide Portal URL Hostname Ent
17. from the wired Access Point 33 UniFi Controller User Guide Radio 2G 11n b g or Radio 5G 11n a Click Radio 2G 11n b g or Radio 5G 11n a to display the channel and transmit receive statistics en llac Support Connected Details Users Guests Configuration OVERVIEW UPLINK WIRE 4 RADIO 2G 11N B G B Channel 6 Transmit Power 26 dBm EIRP TX Pkts Bytes 78 4M 28 1G RX Pkts Bytes 15 0M 2 97G TX Retry Dropped 0 0 0 0 RX Error Dropped 0 0 0 0 Users 6 Guests 0 RADIO 5G 11N A Hecate Jp cesar AN Ubiquiti Networks Inc Chapter 9 Access Point Details llac Support Connected Details Users Guests elite laces OVERVIEW UPLINK WIRE RADIO 2G 11N B G RADIO 5G LIN A B Channel 157 1 Transmit Power 28 dBm EIRP TX Pkts Bytes 910M 360G RX Pkts Bytes 1 21G 1 10T TX Retry Dropped 0 0 0 0 RX Error Dropped 0 0 0 0 Users Guests Channel Displays the wireless channel in use Transmit Power Displays the EIRP in dBm Note If the device has an external antenna you can place the mouse over the icon for additional details TX Pkts Bytes Displays the amount of data transmitted by the Access Point as packets and bytes RX Pkts Bytes Displays the amount of data received by the Access Point as packets and bytes TX Retry Dropped Displays the percentage of transmitted packets that needed to be resent and the percen
18. menu 42 UniFi Controller User Guide Chapter 10 User Guest Details The User and Guest hyperlinks open the User Guest Details window Unless otherwise needed to specify differences between the user and guest this User Guide will refer to both as user in the rest of this chapter The upper part of the window has four clickable tabs e Details see below e Statistics see the next column History on page 44 e Configuration on page 44 The bottom of the window has two or three buttons e Block Block this user from accessing the network e Reconnect Reconnect a user that has been previously blocked e Unauthorize Available for guests only Remove authorization of wireless guest access and disconnect the client Details Overview PC Details Statistics History Configuration MAC Address OO db df 11 e0 31 Hostname PC IP Address 10 1 6 122 Uptime 8h 52m 245 Connected AP llac block reconnect MAC Address Displays the MAC address of the user Hostname Displays the name if defined IP Address Displays the IP address of the Access Point Uptime Displays the amount of time the Access Point has been running without interruption Connected AP Displays the name alias or MAC address of the Access Point in use If the user is offline the following information is displayed MAC Address Displays the MAC address of the user Hostname Displays the name if defined Last Seen Displays the
19. navigate between pages of alerts Search You can enter text that you want to search for Simply begin typing there is no need to press Enter You can apply one of the following filters e Unarchived Only display alert messages that have not been archived All Display all of the alert messages Archive All Archive all of the alert messages Adopt Adopt an Access Point that is waiting for adoption Archive Archive the selected alert message UniFi Controller User Guide Clicking an Alert Device Link The messages have clickable links blue text in gray brackets for AP see Access Point Details on page 32 User and Guest see User Guest Details on page 43 Details vary based on the selection Settings The Settings tab displays a list of available sub tabs J Site Site related settings Wireless Networks Wireless networks and group setup including Zero Handoff Roaming Guest Control Guest portal and policies User Groups User group settings Controller Identity discovery and email server settings Site Admins Admin accounts and privileges Settings gt Site Configure the site specific settings To switch sites select a different site from the Site drop down menu at the top of any screen Settings Site Site Configurations Site Name San Jose Country United States Automatic Upgrade Automatically upgrade firmware LED amp Enable status LED Uplink Connectivity M
20. save changes 13 UniFi Controller User Guide Settings gt Site Admins You can create administrator accounts that are site specific these site administrators can only see the sites they manage The superadmin account is created during the Setup Wizard and has global admin read write access this superadmin account cannot be revoked or re invited The list of administrator accounts also includes the operator accounts created in Hotspot Manager see Operator Accounts on page 47 Settings Admin Settings gt Name OfficeA OfficeCmanager imin self OfficeB Name Displays the name of the administrator Email Displays the email address of the administrator Role Displays the permissions level admin read write access read only or hotspot operator read only access Actions Click a button to perform the desired action e Revoke Remove the selected account e Re invite Not applicable to superadmin or operator accounts Send another email invitation Invite Click to add a new site administrator invite Admin Email Admin Name Role Invite Cancel Chapter 2 Using the UniFi Controller Software Admin The Admin tab displays server version information allows system backups to be created and downloaded allows system restoration from backup files and allows configuration information to be downloaded to assist in support issues Version 3 1 9 fetention up to 1 week Down
21. the client is was connected to a primary or guest network Associated Displays the date and time the client first connected Duration Displays the length of time the client was connected Down Displays the total amount of data downloaded by the client Up Displays the total amount of data uploaded by the client IP Displays the last known IP address of the client Last AP Displays the name or MAC address of the last Access Point used by the guest You can click the name to get additional details on the Access Point 30 UniFi Controller User Guide Chapter 8 Insight Tab Past Guest Authorizations eeeeseeeceoes dd hd Oe 3i SE 288882 sf fedi of lat 7 of tye ecceoeeoeec 383833383 1a 8 la 8e 1a 8e lake lasbe la 8e 1a 8e la 8e 1a 8e Date Filter by date Name MAC Address Displays the hostname alias or MAC address of the previous guest Package Displays the name of the guest access package Amount Displays the amount paid by the guest Authorized By Displays the name of the authorizing body Start Displays the start date and time of guest access Duration Displays the length of time the guest was connected Down Displays the total amount of data downloaded by the guest Up Displays the total amount of data uploaded by the guest IP Displays the last known IP address of the guest Last AP Displays the name or MAC address of the last Access Point used by the guest You
22. 115 Apply Device Information Status Managed Adopted This device is managed by other controller You need to provide the username password in order to perform any actions against this device Model UniFi AP 2 1 0 942 IP Address 192 168 25 115 dhcp MAC Address 00 15 6d 5c b5 d1 UAP6 Actions Set Inform _ Set Inform URL http unifi 8080 inform Username ubnt Password ubnt Apply Cancel Actions Manage is automatically selected Set Inform URL Enter the URL port and path to the UniFi Controller software Username If required enter the device username Password If required enter the device password Apply Click Apply to save the inform URL 52 UniFi Controller User Guide Reset Reset the Access Point to factory default settings The following window will appear 192 168 25 115 Apply Device Information Status Managed Adopted This device is managed by other controller You need to provide the username password in order to perform any actions against this device Model UniFi AP 2 1 0 942 IP Address 192 168 25 115 dhcp MAC Address 00 15 6d 5c b5 d1 UAP6 Actions Restore to factory default Username ubnt Password ubnt Apply Cancel Actions Restore to factory default is automatically selected Username If required enter the device username Password If required enter the device password Apply Click Apply to reset the Acce
23. Apply to save changes e Restore Click Restore to remove any overrides that were applied to the selected wireless network e Cancel Click Cancel to discard changes 37 UniFi Controller User Guide Network Configure the Access Point to obtain an IP address automatically or use a static IP address A Pro Support Connected Details Users Guests Configuration CONFIG RADIOS WLANS Configure IP Using DHCP apply FORGET THIS AP MOVE Fecte Jp cesar Configure IP Select Using DHCP or Static IP e Using DHCP Obtain the IP address gateway IP address and DNS Domain Name Server addresses dynamically from the external DHCP server AN Ubiquiti Networks Inc Chapter 9 Access Point Details a Pro Support Connected Details Users Guests Configuration CONFIG RADIOS WLANS 10 1 1 94 Configure IP IP address Subnet mask Gateway Preferred DNS Alternate DNS DNS suffix apply FORGET THIS AP MOVE E Jp cesar e Static IP Assign fixed network settings to the Access Point IP address Enter the IP address for the Access Point Subnet mask Enter the subnet mask for the Access Point Gateway Enter the IP address of the gateway Preferred DNS Enter the IP address of the primary DNS server Alternate DNS Enter the IP address of the secondary DNS server DNS suffix Enter the FQDN Fully Qualified Domain Name without the hostname Apply Click Apply to save changes
24. Guest Control screen displays the following sections e Guest Policies see below 4 Hotspot on page 11 for Hotspot authentication e Access Control on page 12 Settings Guest Control Guest Policies Guest Portal 4 Enable Guest Portal Authentication No aut hentication Simple Passwor d Hotspot External Portal Server Expiration 8 hours Landing Page Redirect to the original Access Control Restrict Allowed Subnets Guest Policies Guest Portal Disabled by default When disabled guests can access the Internet without entering a password or accepting the Terms of Use When this option is enabled you can control the Guest Portal Authentication When the Guest Portal is enabled the authentication options will appear e No Authentication see below e Simple Password see the next column Authentication gt Hotspot on page 11 Authentication gt External Portal Server on page 12 Authentication gt No Authentication Select this option if guests are not required to log in but must accept the Terms of Use You must also select Guest Policy under Settings gt Wireless Networks gt wireless_ network_name gt Edit gt Wireless Configurations in order to enforce selection of the Terms of Use by the guest See Guest Policy on page 9 for more information Settings Guest Control Guest Policies Guest Portal 4 Enable Guest Portal Authentication No authentication
25. Perform the following steps Ubiquiti UniFi Default Programs Uninstall UniFi me Administrative Tools gt Hel rt 4 Back elp and Suppo Ge UNIFI welcome discover wireless password Shut down gt The Installation Wizard will create a secure primary wireless network for your devices Enter the wireless settings that you would like to use below For Windows 8 the UniFi Controller software can also be launched from the Start menu sani Optionally you may create an open wireless network for your guests Secure SSID Enable Guest Access 4 Guest SSID a Enter the wireless network name or SSID in the Secure SSID field Configuring the UniFi Controller Software b Enter a passphrase to be used for your primary network 1 The UniFi Controller software startup will begin Click in the Security Key field Launch a Browser to Manage Wireless Network c To enable guest access select Enable Guest Access a a and enter a guest network name in the Guest SSID field UniFi Controller UNiFi d Click Next Copyright 2005 2013 Ubiquiti Nemors In Al Rights Reserved 5 Enter an admin name in the Admin Name field and oe password in the Password field to use when accessing rs the management interface Confirm your password in the Confirm field Click Next 2 Select your language and country Alternatively you can click restore from a previous backup to use a file that Fp contains your backup settings Clic
26. UBIQUITT NETWORKS UNF S ERTS an H S cL w A e nie o Every minutes UniFi oe m en m te 0o 0 Access POMS Statista coverage PN Welcome admin sree wine ea Statistics Overview Clients of Clients Current Us oop of Cli 02 1 Laie i ubnt roam i Pro Support udnt guest i 11ac Pod Sg i 4 Details Users Guests Configuration OVERVIEW 0 MAC Address 00 27 22 6a 0 37 Model UniFi AP Pro Version release 3 0 0 70 IP Address 10 1 1 94 Uptime 10d 21h 54m Users 10 Guests 3 UPLINK WIRE RADIO 2G 11N B G RADIO 5G 11N A locate lZ m c UniFi Enterprise WiFi System Controller Release Version 3 2 USER GUIDE UniFi Controller User Guide Table of Contents Table of Contents Chapter 1 System Setup ccc cc cece cee eee e een e eens 1 System Reg Ulement S serrsriisiriann ae ERATE EENE OTE DEN 1 Network Topology Requirements sssesesessnesssesserssreseosssersoresee 1 Hardware Overview and Installation 0 cece cece cece cece eee eeeeeeeees 1 Software Inistalta UIOM 24 24 lt cana4aaeoae nena uaranes 44eree aaa neo nena naan esascaea nena 2 Chapter 2 Using the UniFi Controller Software 0c eee 5 WCE ACe TADS cue bode a on on crane ee eee eed EE E aaa e shane dey aawanans 5 Common Interface ODUONSi4s5545escead cand ycasend to iitede ade ed stee ae etanieaass 5 Chapter 3 Map Tab ccc ccc cece c eee eee nett e
27. UNIFI Please login to manage your wireless networks Proceed to the next chapter for information on using the UniFi Controller software AN Ubiquiti Networks Inc 4 UniFi Controller User Guide Chapter 2 Using the UniFi Controller Software The UniFi Controller software has a browser based interface for easy configuration and management To access the interface perform the following steps 1 Launch the UniFi Controller application if hasn t already been started e Mac users Go gt Applications gt UniFi e Windows users Start gt All Programs gt Ubiquiti UniFi 2 The UniFi login screen will appear Enter the admin name and password in the appropriate fields and click Login Interface Tabs The UniFi software consists of six primary tabs This User Guide covers each tab with a chapter For details ona specific tab refer to the appropriate chapter Map Tab on page 15 Statistics Tab on page 20 Access Points Tab on page 22 e Users Tab on page 25 e Guests Tab on page 27 Insight Tab on page 29 Common Interface Options The common interface options are accessible from all tabs in the UniFi interface AN Ubiquiti Networks Inc Chapter 2 Using the UniFi Controller Software Welcome At the top left of the screen click Welcome to display the Change Password and Logout options Welcome admin v Change Password logout Change Pas
28. VICES E June s MacB 11 You can customize voucher css and voucher html to fit your needs eee E bundle Laie imi r Br Za 2 FAVORITES 23 Dropbox css E Final ch ne iil Resources messages properti voucher css voucher html E Review es E Logos E Working E guides Desktop Applications Pictures m Documents Downloads ii SHARED DEVICES E Mac s MacB Windows The Windows files are located in the following location lt Drive_Letter gt Users lt Username gt Ubiquiti UniFi data sites lt site_name gt portal AN Ubiquiti Networks Inc Appendix A Portal Customization Customizable Default Files The following default customizable html and css files are located in the portal folder e index html Main landing page that displays pricing to the guest e payment html Used to submit credit card information It requires https and also serves as an example of an additional html page fail htm Displayed when there is an error handling a guest login e reset min css Standardizes the rendering of HTML elements across browsers e styles css Controls the style of HTML elements The following default files are located in the bundle folder e voucher html Main landing page e voucher css Standardizes the rendering of HTML elements across browsers e messages properties You can edit this file using a text editor such as TextEdit Th
29. When an Access Point is in a Disconnected state you can reestablish a connection to the UniFi Controller software using one of three methods e Reconnect the Access Point to the router e Connect an Ethernet cable from the Secondary Ethernet Port if available of the isolated Access Point to the Secondary Ethernet Port if available of another UniFi AP that is connected to the router e Establish a wireless uplink to a wired Access Point See Wireless Uplinks on page 39 to find select and connect to a wireless Access Point UniFi AP Disconnected Details Configuration MAC Address 00 27 22 12 63 92 Model UniFi AP Version 3 0 2 2081 Last Seen 5m 55s ago Disconnected Access Point In a Disconnected state the Access Point icon will change to red orange with a Disconnected icon Q on the Map tab The LED on the actual device will be steady green with occasional flashing This Access Point doesn t provide any wireless service Note Do not use the Forget this AP option when the Access Point is in a Disconnected state If you do then the only way to make the Access Point accessible from the UniFi Controller is to take it down and connect it by wire 40 UniFi Controller User Guide Access Point Managed by Other The Managed by Other state indicates that the Access Point is not in the default state but it is not controlled by the UniFi Controller Overview dc 9f db 1la 3f 3a Managed by
30. aged Adopted Login Failed or IP Unreachable There are three buttons available 4 e Locate on page 52 Mt e Manage on page 52 Ml e Reset on page 53 Note To reboot the Access Point click one of the buttons listed above and proceed to Reboot on page 53 51 UniFi Controller User Guide Locate Locate the Access Point The following window will appear 192 168 25 115 Apply Device Information Status Managed Adopted This device is managed by other controller You need to provide the username password in order to perform any actions against this device Model UniFi AP 2 1 0 942 IP Address 192 168 25 115 dhcp MAC Address 00 15 6d 5c b5 d1 UAP6 Actions Locate A Username ubnt Password ubnt Apply Cancel Actions Locate is automatically selected Username If required enter the device username Password If required enter the device password Apply Click Apply to locate the Access Point The LED on the Access Point will flash so that it can be differentiated from the other Access Points AN Ubiquiti Networks Inc Appendix B UniFi Discovery Utility Manage Set the inform URL allowing the Access Point to be managed by the UniFi Controller software running in a NOC or in the cloud See Network Topology Requirements on page 1 for a visual representation of this configuration The following window will appear 192 168 25
31. ays the icon of the Access Point is displayed the icon will vary depending on the model Name MAC Address Displays the hostname alias or MAC address of the Access Point You can click the name to get additional details on the Access Point Model Displays the model number of the Access Point Status Displays the connection status e Connected The Access Point is physically wired to the network e Connected wireless The Access Point is wirelessly uplinked to a physically wired Access Point e Disconnected The Access Point is unreachable by the UniFi Controller software Disconnected Access Points will also appear under Access Points gt Disconnected at the top of the interface Isolated A managed Access Point is unable to locate its uplink e Managed by Other The Access Point is not in the default state but it is not controlled by the UniFi Controller e Pending Approval The Access Point is in the default state and is available for adoption WLAN 2G Displays the name of the WLAN group using the 2 4 GHz radio band WLAN 5G Displays the name of the WLAN group using the 5 GHz radio band Radio 2G Displays the channel and TX power settings used in the 2 4 GHz radio band Radio 5G Displays the channel and TX power settings used in the 5 GHz radio band Actions Click a button to perform the desired action e Restart Restart the selected Access Point e Locate Locate the Access Point on the map The button will fla
32. ays the total amount of data uploaded by the client All Time Top Client The details of the all time most active client are displayed Name or MAC address You can click this link to open the User Guest Details screen See User Guest Details on page 43 for additional information Download Displays the total amount of data downloaded by the client Upload Displays the total amount of data uploaded by the client Current Usage Top Access Points The details of the most active Access Points in current use are displayed of Clients A pie chart represents the client distribution on the most active Access Points Place the mouse cursor over the chart for percentage details Traffic A pie chart represents traffic on the most active Access Points Place the mouse cursor over the chart for percentage details AN Ubiquiti Networks Inc Chapter 4 Statistics Tab Clear current stats Reset the current statistics to start over Recent Activities The details of recent network activities are displayed of Clients A graph displays the number of clients connected during the selected time period Place the mouse cursor over a point to display the exact number Traffic A graph displays the network traffic during the selected time period Place the mouse cursor over a point to display the specific amount of data 21 UniFi Controller User Guide UNIFI Welcome unifiadmin v Managed Access Points Overview
33. can click the name to get additional details on the Access Point AN Ubiquiti Networks Inc 31 UniFi Controller User Guide Chapter 9 Access Point Details UniFi Access Points connect to the UniFi Controller software either by Ethernet indicated as Connected or by a wireless connection indicated as Connected wireless Based on connection type options under each tab vary Note The UniFi AP AC and AP AC Outdoor do not support wireless uplinks for the initial release but they will with a future firmware upgrade The upper part of the window has four clickable tabs e Details see below 4 e Users on page 35 Guests on page 35 e Configuration on page 36 The bottom of the window has two buttons e Locate Use the Locate button to flash the LED on the Access Point and flash the Access Point icon on the map e Restart Use the Restart button to restart the Access Point Note The UAP AC UAP PRO and UAP models are shown in this chapter however this information also applies to the other UniFi AP models Details Details about the Access Point Click Overview to display the device specifics connection details uptime and user Statistics Overview hca Pro Support Connected IEE Users Guests Configuration MAC Address 00 27 22 6a 0c 37 Model UniFi AP Pro Version release 3 0 0 70 10 1 1 94 IP Address Uptime 10d 21h 54m Users 10 Guests 3 UPLINK WIRE RADIO
34. ccavneeasenseeeseentetaeananeow sews 51 UniFi Discovery Utility Interface ssusnsessesseseessessereessersessessese 51 Appendix C Contact Information 0 c cece ccc cece eens 54 Ubiquiti Networks Support 4 64 62 cenewadhdnpnediaast oh oiwaene den ddteseseceeuanas 54 A Ubiquiti Networks Inc ii UniFi Controller User Guide Chapter 1 System Setup UniFi Example Diagram P an F Pd a Wireless Uplink UAP Outdoor ae UAP PRO Pi UAP PRO Router C UAP PRO On Site Management Off Site Station Cloud NOC 1 Please refer to Wireless Uplinks on page 39 for setting up wireless linked APs 2 All UniFi APs support off site management controllers Chapter 1 System Setup System Requirements e Linux Mac OS X or Microsoft Windows 7 8 The UniFi Controller is a wireless network management g e Java Runtime Environment 1 6 or above software solution from Ubiquiti Networks It allows you to manage multiple wireless networks using a web browser Web Browser Mozilla Firefox Google Chrome or This User Guide is for use with version 3 2 or above of the Microsoft Internet Explorer 8 or above UniFi Controller software and all of the UniFi Enterprise Network Topology Requirements WiFi System Access Point models which this User Guide A DHCP bled E EOR Poi will collectively refer to as UniFi AP Additional information enabled network for the wire CERRO ERO obtain an IP address as
35. computer Click Install to start the installation 3 If your computer doesn t have Java 1 6 or above installed you will be prompted to install it Click Install to continue EEES OOOO amp Sun Java Welcome to Java Java provides safe and secure access to the world of amazing Java content From business solutions to helpful utilities and entertainment Java makes your internet experience come to life Note No personal information is gathered as part of our install process Click here for more information on what we do collect Click Install to acceptthe license agreement and install Java now I Change destination folder Install gt EE SSS SSS 4 Click Next y Ww UniFi Setup E E Installation Complete UniFi Setup was completed successfully Completed moo Cancel 5 Ensure that the Start UniFi Controller after installation option is checked and click Finish F W UniFi Setup Completing the UniFi Setup Wizard UniFi has been installed on your computer Click Finish to dose this wizard F Start UniFi Controller after installation UniFi Controller User Guide Chapter 1 System Setup For most versions of Windows the UniFi Controller 4 The UniFi Installation Wizard will create a secure software can also be launched from Start gt All Programs primary wireless network for your devices
36. curity Open WEP WPA Personal _ WPA Enterprise Name You can change the name of your WLAN group Security Key Load Balancing Select this option to balance the number of clients you specify per radio e Security Key Enter the passphrase that users will use to connect to the wireless network WPA Enterprise WPA Enterprise uses a RADIUS server to authenticate users on the wireless network Note The UniFi AP AC does not support Load Balancing for the initial release but it will with a future firmware upgrade Legacy Support By default legacy devices such as Security O Open WEPO WPA Personal WPA Enterprise 802 11b devices are excluded Select this option if you RADIUS Server IP Address Port 1812 want to support legacy devices Password Apply Click Apply to save changes IP Address Specify the IP address of the RADIUS Zero Handoff server e Port Enter the port number The default is 1812 O O Oaa e Password Enter the password used to authenticate tado STE Channel 1 on the RADIUS server e Guest Policy Select this option to enable guest access policies on this wireless network Name You can change the name of your WLAN group Radio Select the appropriate radio 2G or 5G Channel Select the channel that all of the APs will use for Zero Handoff Roaming Apply Click Apply to save changes AN Ubiquiti Networks Inc 9 UniFi Controller User Guide Settings gt Guest Control The
37. des SSID override information applied to the wireless network Actions Click a button to perform the desired action e Override Click Override to enable a VLAN Virtual Local Area Network set the VLAN ID and enter the SSID override name to apply to the wireless network Note The Override option is not available for a Zero Handoff WLAN Group AN Ubiquiti Networks Inc Chapter 9 Access Point Details A Pro Support Connected Details Users Guests Configuration CONFIG RADIOS Override Enabled M Enabled on this AP VLAN MA Use VLAN ID 10 SSID uodnt quest Apply Restore Cancel NETWORK FORGET THIS AP MOVE Hecate Jp cesar Override Enabled Select the checkbox to enable override settings on the Access Point VLAN Select the checkbox to enable the VLAN e VLAN ID The VLAN ID is a unique value assigned to each VLAN on a single device Enter a value between 2 and 4095 For example in a large deployment where there are multiple buildings you can use a different VLAN ID for each building while all of the VLANs remain on the same corporate network SSID Enter the SSID override name to apply to the wireless network PSK If the WPA Personal security option has been applied to the WLAN under Settings gt Wireless Networks on page 8 the Pre Shared Key PSK for the SSID specified will automatically appear in this field Actions Click a button to perform the desired action e Apply Click
38. ditional options g Clicka blank area of the map to hide the icons Note Not all icons are shown here Lock Lock the selected Access Point to the current location on the map Details Display the Details screen so you can view and edit the Access Point configuration You can also view the lists of connected users and guests For more information go to Access Point Details on page 32 00 27 22 12 b3 92 Connected Details Users Guests Configuration MAC Address 00 27 22 12 b3 92 Model UniFi AP Version 3 0 1 1776 IP Address 192 168 1 20 Uptime 2m 48s Users Guests UPLINK WIRE RADIO 2G 11N B G E Jp restr Remove Remove the Access Point from its location on the map AN Ubiquiti Networks Inc Chapter 3 Map Tab Show Click any of the following options to display Access Point labels details wireless coverage and topology on the map Show labels dotalis coverage topology Map ETNIES conoure maps e Labels Displays the name applied to the Access Point Refer to Alias under Configuration on page 36 to change a name applied to an Access Point If no custom label is applied the Access Point s MAC address will be displayed UniFi Welcome admin e Details Displays the Access Point name MAC address transmit receive channel number of users connected and number of guests connected UniFt TERT o yim Welcome admin Access Poi
39. e online e inactive Click the W arrow to display a list of Access Points that were previously online but are no longer accessible e pending Click the W arrow to display a list of Access Points that are not yet managed but are available Stations e users Displays the total number of users e guests Displays the total number of guests Refresh Click the Refresh E icon to update the on screen information Select the refresh interval Manually Every 5 seconds Every 15 seconds Every 30 seconds Every minute Every 2 minutes default or Every 5 minutes At the bottom of the screen there are four tabs e Recent Events see the next column e Alerts see the next column 4 Settings on page 7 4 Admin on page 14 A Ubiquiti Networks Inc Chapter 2 Using the UniFi Controller Software Recent Events The Recent Events tab displays a list of recent events along with the corresponding date time and message Date Time 2013 03 28 16 45 27 User mFi roams from AP Pro Support to AP 1 lac Lobby on channel 1 n 2013 03 28 16 44 47 uest iPhone has connected to AP Pro Support on channel 6 ng 2013 03 28 16 44 28 User Arthur 4G iPad has connected to AP 11lac Finance on channel 100 na 2013 03 28 16 44 05 U iPhone 4GS has connected to AP 1lac Lobby on channel 1 ng 2013 03 28 16 42 30 uest android 99aeb98ccS054ac3 has connected to AP Pro Support on channel 6 n 2013 03 28 16
40. eeeees 15 Adding Custom IVA Gora cre os aie oe prow erage bane nd Heenan suie lt ne pean weenie peers 15 Adding a Google MAD gece t ect saiay eter EIEEE REEERE O 16 Placing Access Points On the Map ccc ccc ccc cece cece cence teen eeeeees 17 Setting the Map Scale serseri rrii ritari kara eaa ee eee ieaed see a eee nee pees ees 19 Chapter 4 Statistics Tab 0 0 0 ccc cece cence tee eeees 20 CHORUS 255566tncatesataoscueua seu eaeeteeses ot aca ses aes AE EE 20 OUICK LOOK once eaer era IAA EET EEE E dees sees E EA EE SAA 21 Current Usage Top Access Points uusssssssssssocesessssoocecsssssssceeee 21 Recent Activities essssssssssseessessssecosssessseooccsessssosoceeeeseso 21 Chapter 5 Access Points Tab ccc ccc cece ccc eect eee eeees 22 OVGIVICW acne ee aane sede aces eemeateerem ene EEE R eumaneereeneeanceaae cease 22 CORNO seee iore EEE eae bak cee E aaa ode Poe S ene eae eRe eed es 23 PEOI E ear eine anya as rd ee oe es ees 24 Chapter 6 Users Tab ccc ccc ccc cece ete eens ete eeeeees 25 Chapter 7 Guests Tab 0 ccc ccc cece cee cece eset eeeees 27 Chapter 8 Insight Tab 00 cece ccc cece eee teen eennnes 29 Known Wireless Clients 2 2 sa ay aarseras cena eas ta eareeare een gems ee On eaas eee seus 29 ROUS ACCES PON cuca seute cece ncascedeaeunae ee eetiecememencaueteeeiauceeune 30 Past CONECO S lt ccuacculsateenw cece eect ees te dena eemcus neeses us ceneeesee eevee 30 Past G
41. entication No authentication i Landing Page Redirect to the original URL 3 Select Portal Customization to enable it and then click Apply Settings Guest Control Guest Policies Allowed Subnets AN Ubiquiti Networks Inc Appendix A Portal Customization Viewing the Default Portal Once Guest Portal and Portal Customization are enabled connect to the Guest Network SSID as shown below depending on your platform Windows 1 Go to Connect to Network Windows 8 Goto the Settings menu and click the Network i icon Windows 7 Right click the Network W icon Windows Vista Goto Start gt Connect To 2 Select the Guest Network SSID and click Connect 3 Depending on the security type applied to the network enter the security key or password Click OK or Connect 4 Launch your web browser and you will be directed to the default portal page for the authentication type configured on the Guest Portal see Settings gt Guest Control on page 10 for screenshots of default portal pages by authentication method Mac 1 Click the AirPort side of the screen 2 Select the Guest Network SSID and click Connect icon in the menu bar top right 3 Depending on the security type applied to the network enter the security key or password Click OK 4 Once connected the AirPort gt icon will change from gray to solid black The number of black lines indicates the signal strength 5 Launch you
42. er a hostname for the portal URL in place of the default IP address Paired with an SSL certificate this ensures that site certificates are displayed as trusted in the guest browser Example www ubnt com When logging in with Simple Password authentication guests will be required to enter the Guest Password and accept the Terms of Use before gaining access to the Internet A password is required to access the wireless network Guest Password Terms of Use amp accept the Authentication gt Hotspot Select this option to enable Hotspot functionality including the ability to customize portal login pages and bill customers using major credit cards or other supported methods You must also select Guest Policy under Settings gt Wireless Networks gt wireless_network_name gt Edit gt Wireless Configurations in order to enforce voucher entry payment and selection of the Terms of Use by the guest See Guest Policy on page 9 for more information Settings Guest Control Guest Policies Guest Portal Enable Guest Portal Allowed Subnets Landing Page After accepting the Terms of Use guests are redirected to the landing page Select one of the following options e Redirect to the original URL After accepting the Terms of Use guests are directed to the URL they requested e Promotional URL After accepting the Terms of Use guests are redirected to the URL that you specify Ensure that the URL begins with ht
43. for adoption 00 27 22 a0 4c a6 Pending Approval Details MAC Address 00 27 22 a0 4c a6 Model UniFi AP Outdoor Version 3 0 2 2081 Last Seen lm 17s ago MAC Address Displays the MAC address of the Access Point Model Displays the model number Version Displays the version of software used on the Access Point Last Seen Displays the amount of time that has passed since the Access Point was last seen Adopt Click Adopt to adopt the Access Point so you can manage it using the UniFi Controller software AN Ubiquiti Networks Inc Chapter 9 Access Point Details Forget this AP Move ha Pro Support Connected Detalis Users Guests Configuration CONFIG RADIOS WLANS NETWORK FORGET THIS AP MOVE B If you no longer wish to manage this AP you may remove it Note that all configurations and history with respect to this access point will be wiped out forget Forget Remove the Access Point from management by the UniFi Controller software and reset it to factory default settings Note Use caution when clicking Forget This will restore the Access Point to factory settings when it is in a Connected state Do not use the Forget option when the Access Point is in an Isolated or Disconnected state If you do the only way to make the Access Point accessible from the UniFi Controller is to take it down and connect by wire Move to To move the Access Point select another site from the drop down
44. he Contents folder to open it FAVORITES 23 Dropbox E Final E Resources Review 5 items E Working E Logos i guides E Desktop PAN Applications Pictures M Documents Downloads Bi SHARED DEVICES E Mac s MacB 4 Double click the Resources folder to open it FAVORITES x ED 23 Dropbox E Final E Resources E Review E Working Logos E guides E Desktop A Applications Pictures Documents Downloads Bi SHARED PLIST Info discover plist Info plist DEVICES E Mac s MacB AN Ubiquiti Networks Inc Move to Trash Get Info Compress UniFi Burn UniFi to Disc Duplicate Make Alias Quick Look UniFi Copy UniFi Clean Up Selection Show View Options Label UniFi app Contents MacOS litem Show Package Contents x eeueeee FAVORITES 23 Dropbox D Final Resources E Review Working Logos guides E Desktop A Applications Pictures 48 items m a 3 aul e lt j logs unifi discover icns unifi icns webapps 2 items litem 2 items backup keystore devices 2 items 5 item litem litem ji system properties 7 Double cl FAVORITES 23 Dropbox I Final E Resources E Review E Working E Logos i guides E Desktop A Applications Pictures E Documents Downloads i DEVICES E Mac s MacB Resources PkgInfo FAVORITES Dropb
45. he column headers to change the list order AN Ubiquiti Networks Inc HEPFEE Known Wireless Clients UniFi a a ome omy a E Urer Coent 5S FFLEL EL EE EE FREERERER FRERERERERI RRR RERE EEEREREEESE SSR RR Slider Move the slider right and left to navigate between pages of clients You can apply one of the following primary filters e Blocked Only display blocked clients e Noted Only display clients whose configurations include notes or who are forced to connect to a specific Access Point See Configuration on page 44 for more information e User Only display users e Guest Only display guests All Display all users and guests 29 UniFi Controller User Guide For the User Guest and All filters a secondary filter is available Offline Only Only display clients who are currently offline All Display all clients regardless of connection status Last Seen Filter the results on the page based on the time the client was last seen Select 1 day 3 days 7 days 2 weeks 1 month 2 months or 1 year Name MAC Address Displays the hostname alias or MAC address of the connected client You can click the name to get additional details User Guest Indicates whether the client is was connected to a primary or guest network Down Displays the total amount of data downloaded by the client Up Displays the total amount of data uploaded by the client Last Seen Displays
46. iFi Controller User Guide UNIFI Insights Search Blocked Noted User Guest ED Offline Only rip LastSeen 7days Name MAC Address gt User Guest JerryMini User uap hp User Apple TV mech 2 User mFi User UniFi Printer User ASIC Dell User Lukes MBP User Apple TV Lobby1 User Mon 2 Lobby 22 User Lobby AirCam User Chapter 8 Insight Tab gt Last Seen 2 g 2013 12 26 11 01 45 ai 2013 12 26 11 01 45 2013 12 26 11 01 42 HE 2013 12 26 11 01 40 2013 12 26 11 01 34 2013 12 26 11 01 29 2013 12 26 11 01 24 2013 12 26 11 01 19 2013 12 26 11 01 09 2013 12 26 11 01 04 1 10 105 Chapter 8 Insight Tab The Insight tab displays different kinds of status information Four sub tabs are available Known Wireless Clients Displays information about detected wireless clients e Rogue Access Points Displays information about APs not managed by the UniFi Controller e Past Connections Displays information about previous client connection sessions for example a client can have multiple sessions from different days e Past Guest Authorizations Displays information about the authorization of previous guest connections These sub tabs share common options Search Enter the text you want to search for Simply begin typing there is no need to press Enter Page Size Select how many results are displayed per page 10 20 30 40 60 or 100 On any sub tab you can click any of t
47. idExpirationMonth Invalid expiration month PaymentPage InvalidExpirationYear Invalid expiration year PaymentPage InvalidCC Invalid security code PaymentPage InvalidCountryCode Invalid country code PaymentPage Fai ledInternal Unable to process the payment Additional details on portal customization can be found in our community site at http kb ubnt com unifi portal customization 50 UniFi Controller User Guide Appendix B UniFi Discovery Utility Overview The Ubiquiti UniFi Discovery Utility includes tools that allow the discovery and management of UniFi Enterprise WiFi System Access Points It is installed automatically as part of the UniFi Controller software installation process See Software Installation on page 2 for more information Launching the UniFi Discovery Utility Mac Users From the Finder click Go gt Applications and double click the UniFi Discover app icon i Applications 4 mM m Rr 3 FAVORITES Shared Folder E All My Files AirDrop ema gt 88au 4 Desktop Ee rr Yu alll peony Safari app Documents C Downloads H Movies es JJ Music Pictures Sticktesapp Utilities UniFi app UniFi Discover app C Dropbox Macintosh HD 99 Applications 100 items 309 87 GB available VE PC Users For most versions of Windows go to Start gt All Programs gt Ubiquiti UniFi and double click the UniFi Discover icon Uninstall UniFi
48. ights reserved Ubiquiti Ubiquiti Networks the Ubiquiti U logo the Ubiquiti beam logo and UniFi are trademarks or registered trademarks of Ubiquiti Networks Inc in the United States and in other countries All other trademarks are the property of their respective owners AN Ubiquiti Networks Inc Appendix C Contact Information JLO32814 54
49. ints Select one to filter the results and only display users connected to the selected Access Point Page Size Select how many results are displayed per page 10 20 30 40 60 or 100 Name MAC Address Displays the hostname alias or MAC address of the connected user You can click the name to get additional details IP Address Displays the IP address of the connected user WLAN Displays the network name or SSID of the wireless network in use Access Point Displays the hostname alias or MAC address of the Access Point You can click the name to get additional details on the Access Point 25 UniFi Controller User Guide Signal Displays the percentage of signal strength and type of signal in use The leaf symbol indicates power save mode The device will return to active mode when Down or Up activity resumes Icon Clients Mode Qe m oe o m Down Displays the total amount of data downloaded by the user Up Displays the total amount of data uploaded by the user Activity Displays the level of activity for each user Activity Level Bytes per second ma foo man feo maan s0 manna zow Uptime Displays the amount of time the user has been connected for this session Actions Click a button to perform the desired action e Block Block this user from accessing the Access Point and add the client device to the Blocked Device list e Reconnect Reconnect this user to the Access Point and remove the c
50. is file defines package costs duration of access package titles and how the charge will appear on a customer s credit card account Error messages are also defined by this file 80 0 _y Messages propyrties package 1 amount is in US dollars package 1 amount 5 99 package 1 hours 8 what s shown in the Hotspot Manager package 1 name Basic 8HR what s shown on the credit card statement package 1 charged_as Hotspot 8 hour Wifi package 2 package 2 amount 8 99 package 2 hours 24 package 2 name Premium Daypass package 2 charged_as Hotspot 1 dayWifi package 3 this is a free trial package with amount 8 package 3 amount 8 package 3 hours 2 package 3 name Free Trial whether to overwrite the user group policy per WLAN User default is false package 3 Limit_overwritest kbps default is unlimited package 3 Limit_down 4896 kbps default is unlimited package 3 Limit_up 1824 Mbytes default is unlimited package 3 Limit_quota 1624 I Lida sPoint P ct f guest L twork I lidPi ord I lid d InvalidVoucher Invalid Voucher YoucherQuo The vou n used too many times wireless network PaypalCance led Payment cancelled WelcomePage Title Action Required Guess Access We LcomePage FailedInternal The hotspot is not configured correctly PaymentPage InputCredit Please input the credit card information PaymentPage InvalidCardNumber Invalid credit card number PaymentPage Inval
51. issues that warrant attention e Community String Specify the SNMP community string It is required to authenticate access to MIB Management Information Base objects and functions as an embedded password The device supports a read only community string authorized management Stations have read access to all the objects in the MIB except the community strings but do not have write access The device supports SNMP v1 The default is public Remote Logging Enable to define a remote syslog server Enter the IP address and port of the syslog server Device Password The Device Password protects SSH access to the UniFi APs It is randomly generated when you create a site All devices in the same site share the same SSH username and password You can also make changes e Username Enter the new username e Password Enter the new password Apply Click Apply to save changes UniFi Controller User Guide Settings gt Wireless Networks Configure the wireless networks for each site You can have up to four wireless network names or SSIDs per WLAN group Alert Settings s Settings WLAN Group WLAN Group The Default WLAN group is automatically created To create a new WLAN group click the amp button The Add WLAN Group screen will appear Add WLAN Group Name Roaming Enable Zero handoff Create Cancel e Name Enter a descriptive name for the WLAN group e Roaming To enable Zero Handoff Roaming select
52. k Next UniFi Please enter an administrator name and password for UniFi Controller access Z Admin Name UniF r Password welcome discover wireless Confirm Thank you for purchasing Ubiquiti Enterprise solution You will be able to set up your wireless network in a few minutes First please select the language of your preference English Select your country Te 6 Review your settings Click Finish to save your settings or click Back to make changes Once the wizard is finished the browser will be redirected to the management interface U S product versions are locked to the U S Country Code to ensure compliance with FCC iga regulations vil 3 Select the devices that you want to configure and Please review the settings below Click Back to make any changes or Finish to activate the C C k N ext settings Once finished you will be redirected to the ea la E interface Secure SSID UBNT Guest SSID guest Admin Name admin Ge UNIFI welcome discover wireless password Please select the devices you d like to config EA EES ARR N Congratulations your wireless network is now configured wW 4 00 27 22 12 b3 92 192 168 1 20 release 2 1 0 73 8m 22s AN Ubiquiti Networks Inc 3 UniFi Controller User Guide Chapter 1 System Setup A login screen will appear for the UniFi Controller management interface Enter the admin name and password that you created and click Login
53. k the Browse button to locate the file to use as a map valid file formats are jpg gif and eng Click Continue 2 Click Add a Map UNIFI Welcome admin Add a Map 4 Click Close 3 Enter a map name in the Description field and click Use Google Maps Click Continue UniFi Welcome admin AN Ubiquiti Networks Inc 16 UniFi Controller User Guide 4 The default view is Map which looks like a street map Use the tools on the left to navigate the map or zoom in out In the Search field you can enter an address or the latitude and longitude of a specific location Then press the return or enter key You can also click Satellite for a satellite view as seen from above Click Take Snapshot to capture a screenshot AN Ubiquiti Networks Inc Chapter 3 Map Tab 5 Click Close UniFI Wekome admin You can adjust the zoom using the slider on the right Placing Access Points on the Map Drag the Access Point _ icon s from the Unplaced APs list on the left to the appropriate location s on the map UNIFI j rJ Ek Be ema BLH ka er UNIFI 17 UniFi Controller User Guide Wired Wireless Access Point Each icon indicates the location of the Access Point on the D map Click and hold this icon to drag the Access Q Point to another location on the map Click an Access Point icon to reveal ad
54. last date and time the user was connected to the primary or guest network AN Ubiquiti Networks Inc Statistics PC Details Statistics ESSID Connected AP Channel Signal TX Rate RX Rate Activity Power Save Down Pkts Bytes Up Pkts Bytes Chapter 10 User Guest Details History Configuration jerry corp llac 11 11ng 99 3 dBm 104M 6 5M 12 0B sec Not enabled 122K 113M 70 4K 11 3M ESSID Displays the network name or SSID of the wireless network in use Connected AP Displays the name alias or MAC address of the Access Point in use Channel Displays the wireless channel in use Signal Displays the signal strength TX Rate Displays the TX transmit rate RX Rate Displays the RX receive rate Activity Displays the level of activity in Bytes per second Power Save Displays the status of the power save mode Down Pkts Bytes Displays the amount of data downloaded by the user in packets and bytes Up Pkts Bytes Displays the amount of data uploaded by the user in packets and bytes Note The Statistics tab will only appear when the user is connected 43 UniFi Controller User Guide Chapter 10 User Guest Details History Configuration Config PC PC Details Statistics History Configuration gt Date Time Duration Down Details Statistics History Configuration 2013 03 29 09 36 03 8h 50m 19s 133M 2013 03 28 09 32 30 8h 39m
55. lick any of the column headers to change the list order AN Ubiquiti Networks Inc Chapter 5 Access Points Tab gt Channel adopt 11 09 Resa tect 1 ng 40 na Restart Locate Upgrade 1 ng 149 na Restart Locate 11 ng Restart Locate Overview UniFi SR eeeeeeeee pew RR RRS SSS sig Icon Displays the icon of the Access Point is displayed the icon will vary depending on the model Name MAC Address Displays the hostname alias or MAC address of the Access Point You can click the name to get additional details on the Access Point IP Address Displays the IP address of the Access Point 22 UniFi Controller User Guide Status Displays the connection status e Connected The Access Point is physically wired to the network e Connected wireless The Access Point is wirelessly uplinked to a physically wired Access Point e Disconnected The Access Point is unreachable by the UniFi Controller software Disconnected Access Points will also appear under Access Points gt Disconnected at the top of the interface e Isolated A managed Access Point is unable to locate its uplink e Managed by Other The Access Point is not in the default state but it is not controlled by the UniFi Controller e Pending Approval The Access Point is in the default state and is available for adoption Num Clients Displays the number of clients connected to the Access Point Downl
56. lient device from the Blocked Device list AN Ubiquiti Networks Inc Chapter 6 Users Tab 26 UniFi Controller User Guide UNIFI Welcome unifiadmin v Active Wireless Guests 2c so ED Fitter by ar an gt Name MAC Address gt Status gt IP Address gt Access Point android b29194bd2959adf Authorized 10 1 5 99 llac Legal android c33813d772559feS Authorized 10 1 5 7 ac2 Tel 1 2 2 Chapter 7 Guests Tab The Guests tab displays a list of guests that are connected to the guest network s of an Access Point You can click any of the column headers to change the list order UniFi Search Enter the text you want to search for Simply begin typing there is no need to press Enter You can apply one of the following filters e 2G Only display guests of the 2 4 GHz wireless network e 5G Only display guests of the 5 GHz wireless network All Display all guests AN Ubiquiti Networks Inc Chapter 7 Guests Tab Down gt gt Uptime Actions 87 f 2 09M 28m 12s block unauthorize 37 f 1 47M 34m 40s block unauthorize Filter by AP Drop down menu of all available Access Points Select one to filter the results and only display guests connected to the selected Access Point Page Size Select how many results are displayed per page 10 20 30 40 60 or 100 Name MAC Address Displays the hostname alias or MAC address of the connected guest You can click the name to get addi
57. load Download Backup Settings Server Information Version Displays the software version If there is an update UniFi will automatically download it and display it Backup Historical Data Retention Select the time duration of the backup 1 week 1 month 2 months 3 months 6 months 1 year or Everything The default is 7 week Download Click Download Backup Settings to download a file that contains all of your settings so you can restore them later if you choose Restore Choose File Select this option to restore settings from a backup file that you ve already downloaded Support Info Debug Log You can customize the support information that is collected e device Select the level of severity required to trigger device log entries The default is Normal e mgmt Select the level of severity required to trigger management log entries The default is Normal e system Select the level of severity required to trigger s Email Enter the email address of the new administrator system log entries The default is Normal Admin Name Enter the name of the new administrator apply Click apply to save changes e Role Select Administrator read write access or User read only access Download Select this option to download a file to your computer with information about your configuration You e Invite Click Invite to send an email invitation can email this file to our support team e Cancel Click Cancel to discard changes
58. mit Default Download Unlimited Upload Unlimited OfficeA Download 750 Kbps Upload 250 Kbps Offices d 1000 Kbps Upload 500 Kbps 1 3 3 Create User Group Settings Name Displays the name of the user group Bandwidth Limit Displays the upload and download limits Actions Click a button to perform the desired action e Edit Make changes to the user group settings Go to the Create or Edit a User Group section below e Delete Delete the user group The Default user group cannot be deleted Create Create a new user group Go to the Create or Edit a User Group section below Create or Edit a User Group e Name Enter or edit the name of the user group Bandwidth Limit Download Select to limit the download bandwidth Enter the maximum in Kbps e Bandwidth Limit Upload Select to limit the upload bandwidth Enter the maximum in Kbps e Create Click Create to create a new user group e Apply Click Apply to save changes e Cancel Click Cancel to discard changes See Configuration on page 44 for information on how to assign a user or guest to a user group AN Ubiquiti Networks Inc Chapter 2 Using the UniFi Controller Software Settings gt Controller Configure the system settings of the UniFi Controller Settings Controller Settings UniFi Controller Contro ller Hostame JIP unitiiyourdomain c Network Discovery _ Make controller di SMTP Server J Enable Mail Server J Enable Au
59. nce is specified in meters by default but you can switch to feet using the drop down menu on the right Click Next UniFi Welcome admin The legend at the bottom of the map shows the new scale of the map 19 UniFi Controller User Guide UNIFI Welcome admin v SES Overview of Clients m jerry corp ubnt guest m 11ac Lab 5g 11ac Finance 11ac Pod 5g 11ac Lab 2g 11ac mFi 5g Quick Look Recent Activities Most Active AP 11ac Pod chris using of Clients Download 1 67T Upload 373G Most Active Client AV In A Box Download 1 50G Upload 9 41G All time Top Client Lobby AirCam Connected 181d 3h 40m Download 509G Upload 6 49T Recent Events Alerts Settings Admin Chapter 4 Statistics Tab The Statistics tab provides a visual representation of the network traffic connected to your managed APs Charts representing the number of clients and network traffic An hour by hour chart of the usage over the last 24 hours is also displayed on this screen UniFi AN Ubiquiti Networks Inc Chapter 4 Statistics Tab SG Every 2 minutes Map Statistics Access Points Users Guests Insight 4 16 00 2013 03 28 16 00 clear current stats 11ac Pod chris using 11ac mFi 11ac Lobby Pro Luke Hote l Pro Support 11ac Finance 11ac Fi2 11ac Lab Date At the top right of the screen you can filter the Statistics by date and time period You can also change the duration interval by t
60. nts aest E E a PGE Sow tbe ONE coverage topology Mop ETE EEEN e Coverage Displays a visual representation of the wireless range covered by the Access Point UniFi Welcome admin P 18 UniFi Controller User Guide Topology Displays a visual representation of the network configuration and connections between Access Points Any device that is wirelessly connected will have a wireless icon next to it A path of arrows will indicate the wireless Access Point and its uplink to a wired Access Point Unit Welcome admin Map If multiple maps have been uploaded you can select which map you want to view using this option Sample Office A Location Office B Location Office C Location Configure Maps Use this option to add maps or edit the current map s Zoom Slider Use to zoom the map detail in and out UniFi Welcome admin Set Map Scale Use this option to define the scale of the map You will draw a line and define the distance that the line represents AN Ubiquiti Networks Inc Chapter 3 Map Tab Setting the Map Scale 1 Click the Set Map Scale button 2 Click and hold to draw a line in the area that you want to use to set the scale of the map If you need to redraw the line just click and hold again to draw a new line Once you re happy with the line click Next UniFi Welcome admin 3 Enter the distance that the line represents in the Distance field The dista
61. o the network e Connected wireless The Access Point is wirelessly uplinked to a physically wired Access Point e Disconnected The Access Point is unreachable by the UniFi Controller software Disconnected Access Points will also appear under Access Points gt Disconnected at the top of the interface e Isolated A managed Access Point is unable to locate its uplink e Managed by Other The Access Point is not in the default state but it is not controlled by the UniFi Controller Pending Approval The Access Point is in the default state and is available for adoption AN Ubiquiti Networks Inc Chapter 5 Access Points Tab 2G Clients Displays the number of clients connected to the Access Point using the 2 4 GHz band 5G Clients Displays the number of clients connected to the Access Point using the 5 GHz band TX Displays the overall TX transmit rate RX Displays the overall RX receive rate TX 2G Displays the overall TX rate for the 2 4 GHz radio band The different colors represent different types of packet activity Color Packet Activity Packets sent bB Packets retried bB Packets not sent due to likely interference TX 5G Displays the overall TX rate for the 5 GHz radio band The different colors represent different types of packet activity Color Packet Activity Packets sent bB Packets retried bB Packets not sent due to likely interference Channel Displays the transmit receive channel
62. oad Displays the total amount of data downloaded by the Access Point Upload Displays the total amount of data uploaded by the Access Point Channel Displays the transmit receive channel being used by the Access Point The radio band is represented as ng for 2 4 GHz and na for 5 GHz Actions Click a button to perform the desired action e Restart Restart the selected Access Point e Locate Locate the Access Point on the map The button will flash green until the Locate button is clicked again The LED on the Access Point will flash so that you can place it in the correct location on the map The LED will flash until the Locate button is clicked again e Adopt Adopt an Access Point that appears under Access Points gt Pending at the top of the interface The Status will appear as Adopting until the Access Point is connected a Name MAC Address gt IP Address 00 27 22 12 b3 92 192 168 1 20 2 de 9f db 1a 3f 3a 10 0 2 116 1 2 2 e Upgrade Ifa software upgrade is available for the Access Point click Upgrade to install the latest UniFi firmware on the device The Status will appear as Upgrading until the process is complete and the Access Points reconnects to the UniFi Controller software a Name MAC Address gt IP Address gt Status 00 27 22 12 63 92 192 168 1 20 Upgrading 2 dc 9f db 1a 3f 3a 10 0 2 116 Managed by Other 1 2 2 AN Ubiquiti Networks Inc Chapter 5 Access Points Tab icon Displ
63. off 2G channel 1 WLANs Name Displays the wireless network name or SSID Security Displays the type of security being used on your wireless network Guest Network Indicates whether or not the network is a guest network Actions Click a button to perform the desired action e Edit Make changes to the wireless network settings Go to the Create or Edit a Wireless Network section below e Delete Delete the wireless network Create Add a wireless network Go to the Create or Edit a Wireless Network section below Create or Edit a Wireless Network e Name SSID Enter or edit the wireless network name or SSID e Enabled Select the checkbox to enable the wireless network e Security Select the type of security to use on your wireless network Open This option is typically only used on the guest network When enabled wireless network access is open to anyone without requiring a password UniFi Controller User Guide Chapter 2 Using the UniFi Controller Software WEP WEP Wired Equivalent Privacy is the oldest Advanced and least secure security algorithm WPA security VLAN To use a VLAN select Use VLAN ID and enter the methods should be used when possible port number Security Open WeO WALPersonsi WeAcEmerprise e Hide SSID Select this option if you don t want the WEP Key WEPKoy Key index 1 wireless network name or SSID to be broadcast e WPA Select the appropriate WPA and encryption e
64. oggling between 24h 24 hours and 30d 30 days 17 00 2013 07 21 17 00 i O July 2013 Su Mo Tu We Th Fr Sa 123 4 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Clients of Clients jerry corp ubnt guest 11ac Lab 5g 11ac Finance 11ac Pod 5g 11ac Lab 2g 11ac mFi 5g of Clients A visual pie chart represents the client distribution amongst the APs Place the mouse cursor over the chart for percentage details 20 UniFi Controller User Guide Quick Look Most Active AP llac Pod chris using Download 1 67T Upload 373G Most Active Client AV In A Box 02 NSM5 Download 1 50G Upload 9 41G All time Top Client Lobby AirCam Connected 181d 3h 40m Download 509G Upload 6 49T Most Active AP The details of the most active Access Point are displayed Name or MAC address You can click this link to open the AP Details screen See Access Point Details on page 32 for additional information Download Displays the total amount of data downloaded by the AP Upload Displays the total amount of data uploaded by the AP Most Active Client The details of the most active client in current use are displayed Name or MAC address You can click this link to open the User Guest Details screen See User Guest Details on page 43 for additional information Download Displays the total amount of data downloaded by the client Upload Displ
65. onitor J Enable connectivity monitor and wireless uplink Use default gateway Use custom IP SNMP Enable SNMPv1 Community String pubiic Remote Logging Enable remote syslog server 10 1 1 1 Site Configurations Site Name Change the name of the site Country Select your country from the drop down menu Automatic Upgrade When enabled this option will automatically upgrade your firmware when an update is available AN Ubiquiti Networks Inc Chapter 2 Using the UniFi Controller Software LED When enabled the LED on the Access Point will light up When disabled the LED will turn off Uplink Connectivity Monitor It monitors the uplinks of the managed Access Points either wired or wireless by checking to see if the gateway custom IP can be reached The monitor and wireless uplink capability are enabled by default e Use default gateway Enabled by default All managed Access Points will use the gateway of the Access Point that is providing IP information either by DHCP or Static designation e Use custom IP Select Use custom IP to specify an IP address all managed Access Points will use the IP address you enter in the Uplink IP address field SNMP Select this option to activate the SNMP Simple Network Monitor Protocol agent SNMP is an application layer protocol that facilitates the exchange of management information between network devices Network administrators use SNMP to monitor network attached devices for
66. ox I Final E Resources E Review E Working E Logos guides E Desktop A Applications Pictures E Documents Downloads i SHARED DEVICES E Mac s MacB ick the folder whose name matches the name of the site you are configuring litem 8 Double click the portal folder to open it 49 UniFi Controller User Guide 9 You have several files that you can customize in the portal folder these are described in the Customizable Default Files section 000 E portal sir gt e lz AQ 2 FAVORITES 3 Dropbox m E Final pae HTML aon HTML E Resources bundle fail html images index html js Review 3 items 5 items 2 item E Working Logos ei css css 5 guides oO HTML mer mmm coo a Desktop payment html README txt reset min css styles css Applications Pictures i Documents Downloads wi SHARED DEVICES E Mac s MacB 10 To customize the voucher double click the bundle folder to open it e000 portal 4 gt m m 7 amp 7 Br 2 Q FAVORITES 23 Dropbox E i Final HTML ema HTML Resources fail htm images index htm js Review 3 items 5 items 2 item E Working E Logos bin ca KZE L guides emi e k HTML TXT mmm coo leskto j payment html README txt reset min css styles css Applications Pictures hai Documents Downloads Gy junelee SHARED DE
67. ply Test Account Enter the Authorize Net account details API Login ID Enter the API login ID used to identify yourself as an authorized user Transaction Key Enter the key used to authenticate transactions e Use Test Account For Authorize Net testing purposes select this option Then click Apply Test Account to set up or access your Authorize Net test account Merchant Warrior Australia New Zealand Use your Merchant Warrior account To manage payments and transactions use Hotspot Manager and see Hotspot Manager on page 45 Gateway Merchant Warrior Australia New Zealand Merchant Warrior Merchant UUID API Key API Passphrase Use Test Account Apply Account Enter the Merchant Warrior account details e Merchant UUID Enter the ID for your account API Key Enter the API key API Passphrase Enter the API passphrase e Use Test Account For Merchant Warrior testing purposes select this option Then click Apply Account to set up or access your Merchant Warrior test account e Hotspot Operator Click Go to Hotspot Manager to manage Wireless Guests Payments Transactions Vouchers and Operator Accounts See Hotspot Manager on page 45 A Ubiquiti Networks Inc Chapter 2 Using the UniFi Controller Software When logging in with voucher based Hotspot authentication guests will be required to enter the voucher number and accept the Terms of Use before gaining acce
68. r web browser and you will be directed to the default portal page for the authentication type configured on the Guest Portal see Settings gt Guest Control on page 10 for screenshots of default portal pages by authentication method Setup The html and css files are located on the system that the UniFi Controller software has been installed on The files are in the following locations Mac Applications UniFi app Contents Resources data sites lt site_name gt portal Windows lt Drive_Letter gt Users lt Username gt Ubiquiti UniFi data sites lt site_name gt portal For specific instructions on accessing the files refer to the specific operating system e Mac on page 49 Windows on page 50 48 UniFi Controller User Guide Mac 1 Navigate to Go gt Applications Appendix A Portal Customization 5 Double click the data folder to open it eee hale FAVORITES Dropbox Back sl i Final Forward Enclosing Folder eT E Resources E Review Computer THC fi Working A Home THH s F Desktop 7D es Network OK guiaes B iDisk gt E Desktop Applications CHA PAN Applications i Documents tO Pictures Utilities THU M Documents Recent Folders gt Downloads Go to Folder TEG i Connect to Server 3K SHARED DEVICES O Mac s MacB 2 Control click the UniFi application and then click Show Package Contents 3 Double click t
69. s duration values and use restrictions UniFi Sie She oc Nr ee 2 ia S fae a iai a aes a 2 Cre 2013 2013 1 2013 2013 1 2013 2013 2013 2013 1 2013 2013 1 Search Enter keywords in the Search box to find a specific voucher based on Code Create Time Note Duration or Status value Print all Unused Vouchers Click Print All Unused Vouchers to send a page to your printer with the codes and durations of unused vouchers Code Displays each active voucher code Create Time Displays the date and time a voucher was created Note Displays any notes that were added using the Add Notes option during voucher creation Duration Displays the duration of minutes hours or days that the voucher enables the user to access the Internet Status Indicates whether the voucher is valid for a single use or multiple uses Actions Click a button to perform the desired action e Revoke Immediately deactivate the selected voucher e Print Batch Print the batch of vouchers created at the same time Active Voucher Page Slider Adjust the slider from left to right to view all Active Vouchers Create Vouchers To create a batch of vouchers complete the following e Create Enter the number of vouchers to create e vouchers Select how often the voucher can be used One time or for Multi use e for Select how long the voucher is valid 8 hours 24 hours 2 days 3 days 4 days 7 days or User defined If you select U
70. ser defined enter a number and specify day minute or hour e Add Notes Click Add Notes to include any notes specific to this batch of vouchers e Create Vouchers Click Create Vouchers to create the vouchers as specified 46 UniFi Controller User Guide Operator Accounts Create Operator Accounts that can log in to Hotspot Manager to manage wireless guests payments or transactions and vouchers Search Enter keywords in the Search field to find a specific operator account based on Name Password or Notes value Account Displays the name of the operator Password Displays the password Notes Displays any descriptive notes Actions Click a button to perform the desired action e Delete Click Delete to remove an operator account Create Operator To create an operator account complete the following e Account Enter a name for the operator The Account name can only be A Z a z or 0 9 No spaces are allowed e Password Enter a password for the operator The Password has to start with A Z a z or 0 9 The other characters can only be printable ASCII characters e Notes Optional Enter a note to identify or describe the operator e Create Operator Click Create Operator to create the operator account To test the operator account log out of the UniFi Controller software and log in using the operator credentials Only the Wireless Guests Payments Transactions and Vouchers tabs will appear Ak Ubiquiti Ne
71. sh green until the Locate button is clicked again The LED on the Access Point will flash so that you can place it in the correct location on the map The LED will flash until the Locate button is clicked again 23 UniFi Controller User Guide e Adopt Adopt an Access Point that appears under Access Points gt Pending at the top of the interface The Status will appear as Adopting until the Access Point is connected a Name MAC Address gt IP Address gt Status wo 00 27 22 12 b3 92 192 168 1 20 Adopting 2 dce 9f db 1a 3f 3a 10 0 2 116 Managed by Other 1 2 2 e Upgrade Ifa software upgrade is available for the Access Point click Upgrade to install the latest UniFi firmware on the device The Status will appear as Upgrading until the process is complete and the Access Points reconnects to the UniFi Controller software a Name MAC Address gt IP Address gt Status wen 00 27 22 12 63 92 192 168 1 20 Upgrading wey dc 9f db 1a 3f 3a 10 0 2 116 Managed by Other 1 2 2 Performance UnirFi EREEREER YHHH LHH EEE Icon Displays the icon of the Access Point is displayed the icon will vary depending on the model Name MAC Address Displays the hostname alias or MAC address of the Access Point You can click the name to get additional details on the Access Point IP Address Displays the IP address of the Access Point Status Displays the connection status e Connected The Access Point is physically wired t
72. ss Point to factory default settings AN Ubiquiti Networks Inc Appendix B UniFi Discovery Utility Reboot To reboot the Access Point click any of the buttons Locate Manage or Reset on the UniFi Discovery Utility screen The following window will appear 192 168 25 115 Apply Device Information Status Managed Adopted This device is managed by other controller You need to provide the username password in order to perform any actions against this device Model UniFi AP 2 1 0 942 IP Address 192 168 25 115 dhcp MAC Address 00 15 6d 5c b5 d1 UAP6 Actions Reboot a Username ubnt Password ubnt Apply Cancel Actions Select Reboot from the drop down menu Username If required enter the device username Password If required enter the device password Apply Click Apply to reboot the Access Point 53 UniFi Controller User Guide Appendix C Contact Information Ubiquiti Networks Support Ubiquiti Support Engineers are located around the world and are dedicated to helping customers resolve software hardware compatibility or field issues as quickly as possible We strive to respond to support inquiries within a 24 hour period Online Resources Support support ubnt com Community community ubnt com Downloads downloads ubnt com UBIQUITI NETWORKS 2580 Orchard Parkway San Jose CA 95131 www ubnt com 2011 2014 Ubiquiti Networks Inc All r
73. ss to the Internet have a voucher Terms of Use amp accept the When logging in with payment based Hotspot authentication guests will be required to select the package type click the payment choice and accept the Terms of Use before gaining access to the Internet Please select the package of your choice 8 Hour Pass 5 99 Day Pass 8 99 Pay by Paypal Pay by credit card Terms of Use amp accept the Authentication gt External Portal Server Select this option if you are using an external server to host a custom guest portal Settings Guest Control Guest Policies Guest Portal 4 Enable Guest Portal Custom Portal Enter the IP address in the P Address field using the following format 192 168 0 0 Portal URL Hostname Enter a hostname for the portal URL in place of the default IP address Paired with an SSL certificate this ensures that site certificates are displayed as trusted in the guest browser Example www ubnt com Access Control Restricted Subnets Enter any subnets that you don t want guests to be able to access Allowed Subnets Enter any subnets that you want guests to be able to access Apply Click Apply to save changes 12 UniFi Controller User Guide Settings gt User Groups Configure user groups on this screen The default user group is named Default and has no bandwidth limits Settings User Groups User Group Settings gt Name Bandwidth Li
74. sword To change the login name and or password click this option The Change Password screen will appear Change Password Admin Name admin Email Password Language e Admin Name Enter the admin name e Email Enter the email address of the admin account e Password Enter the new password e Confirm Enter the new password again e Language Select the language of the UniFi Controller e Save Click Save to save changes e Cancel Click Cancel to discard changes Logout To manually log out of the UniFi Configuration Interface click this option UniFi Controller User Guide Site The UniFi Controller can manage multiple UniFi networks which are called sites Each site has its own configurations maps statistics guest portals and site administrator accounts The multiple sites are logically separated and the initial site is named default default v Site To create a new site click the V arrow to display the drop down menu Click Add Site and the Add Site screen will appear Add Site ID Enter a unique name to permanently identify the site It will be used in the URL and if you customize the portal it will be used to identify the site folder e Name Enter a name that describes the site It will be used in the Site drop down menu e Save Click Save to save changes e Cancel Click Cancel to discard changes APs e active Click the YW arrow to display a list of Access Points that ar
75. tage of packets that were dropped RX Error Dropped Displays the percentage of packets received that needed to be resent and the percentage of packets that were dropped Users Displays the number of users connected to the primary network Guests Displays the number of users connected to the guest network 34 UniFi Controller User Guide Users llac Support Connected Details Users Guests Configuration Name WLAN Signal erry UBNT PC sell 56dBm corp mF i Jery 32dBm corp err Jessica PC h 60dBm corp err an Matt macair ras 59dqdBm corp android jerry 83280f6alfc60ea3 corp 7dBm jerry corp Lobby AirCam 820dBm android jerry 4dB e9b80efddf8b8130 corp 5 jerry corp Austins iPhone 53dBm 1 8 11 o s Name Displays the hostname alias or MAC address of the connected user You can click the name to get additional details See User Guest Details on page 43 for more information Name Displays the hostname alias or MAC address of the connected user You can click the name to get additional details WLAN Displays the network name or SSID of the wireless network in use Signal Displays the percentage of signal strength between the user and AP TX Displays the TX transmit rate AN Ubiquiti Networks Inc Chapter 9 Access Point Details Guests llac Connected Detalis Users Guests Configuration Name WLAN gt Signal ubnt Stace
76. th username cA Specify sender address Test SMTP Server Send test email to UniFi Controller Controller Hostname IP Enter the hostname or IP address of the UniFi Controller Note When alert emails are sent out the Controller Hostname IP will be specified in the Controller URL at the bottom of every message Network Discovery When enabled this option allows UniFi to be discoverable via UPnP This option is disabled by default Mail Server When enabled UniFi will send email alerts triggered by Pending Access Points and Disconnected Access Points Specify the administrator email address when you create an account under Settings gt Site Admins SMTP Server Select this option to enable emails Enable Mail Server Enter the outgoing SMTP mail server name e Port The default is 25 If Secure Sockets Layer SSL is enabled then the port number will automatically change to 465 e Enable SSL You can enable SSL to enhance secure communications over the Internet e Enable Auth Select this option to enable authentication username Enter the username required by the mail server password Enter the password required by the mail server Specify sender address Select this option to specify the sender email address Enter the email address that will appear as the sender of the email alert e Test SMTP Server Enter an email address and click Send to test the mail server setup e Apply Click Apply to
77. the checkbox Note The UniFi AP AC does not support Zero Handoff Roaming for the initial release but it will with a future firmware upgrade When you enable this option multiple APs act as an AP cluster appearing as a single AP The wireless client detects only one AP so it seamlessly roams from AP to AP there is no need to re negotiate The APs determine which AP has the best connection and should serve the client They use multicasting to communicate so they must be wired in the same Layer 2 domain Zero Handoff Roaming does not support wireless uplinks and can only be used on a secured network It is also not meant for all scenarios For example if there is too much load or interference then Zero Handoff Roaming may not be appropriate for your scenario Add WLAN Group Name Roaming Enable Zero handoff Radio 2G 802 11n g Channel Create Cancel AN Ubiquiti Networks Inc Chapter 2 Using the UniFi Controller Software Configure the following options Radio Select the appropriate radio 2G or 5G Channel Select the channel that all of the APs will use for Zero Handoff Roaming Create Click Create to save changes Cancel Click Cancel to discard changes For each WLAN group you have two tabs e WLANs see below Options on page 9 Select the appropriate WLAN group from the WLAN Group drop down menu Settings WLAN Group VY Default OfficeA OfficeA_Roaming Zero Hand
78. the last date and time the client was connected Actions Click a button to perform the desired action e Block Block this client from accessing the Access Point After you have blocked a client you can click unblock to allow access Rogue Access Points UniFi Slider Move the slider right and left to navigate between pages of APs Last Seen Filter the results on the page based on the time the AP was last seen Select 1 day 3 days 7 days 2 weeks 1 month 2 months or 1 year Name SSID Displays the name of the wireless network BSSID Displays the MAC address of the AP s wireless interface Channel Displays the channel setting that the AP was detected on Type Displays the security status indicating whether encryption is used Manufacturer Displays the name of the AP manufacturer AN Ubiquiti Networks Inc Chapter 8 Insight Tab Location Displays the name of the closest Access Point managed by UniFi You can click the name to get additional details on the Access Point Last Seen Displays the last date and time the AP was connected Past Connections UniFi You can apply one of the following filters e User Only display users e Guest Only display guests All Display all users and guests Date Filter by date and time period Name MAC Address Displays the hostname alias or MAC address of the connected client You can click the name to get additional details User Guest Indicates whether
79. tional details Status Indicates whether the guest is authorized or not For authorization guests must accept the Terms of Use if the guest portal is enabled and authenticate if authentication is enabled IP Address Displays the IP address of the connected guest Access Point Displays the hostname alias or MAC address of the Access Point You can click the name to get additional details on the Access Point 27 UniFi Controller User Guide Chapter 7 Guests Tab Signal Displays the percentage of signal strength and Actions Click a button to perform the desired action type of signal in use The leaf symbol indicates power save mode The device will return to active mode when Down or Up activity resumes Block Block this guest from accessing the Access Point e Reconnect Reconnect this guest to the Access Point e Authorize Manually grant authorization when a guest Icon Clients Mode is in a pending state e Unauthorize Remove authorization of wireless guest access and disconnect the client ore ee owen ee ome ee heer ee Down Displays the total amount of data downloaded by the guest Up Displays the total amount of data uploaded by the guest Activity Displays the level of activity for each guest Activity Level Bytes per second ma fowo man feo maan s0 manna zow Uptime Displays the amount of time the guest has been connected for this session AN Ubiquiti Networks Inc 28 Un
80. to perform the desired action e Disconnect Immediately disconnect the selected guest e Extend Every time you click this button you extend a guest s session for an additional 24 hours For example if you click it three times you will extend guest access for three more days 45 UniFi Controller User Guide Payments Transactions The Hotspot s payments and transactions are displayed UNIFI Search Enter keywords in the Search field to find a specific voucher based on Time Name Package Amount Extra Info or Status value Show guests within Filter by time duration last 24 hours 3 days 7 days 2 weeks 30 days and 120 days Time Displays the date and time of the transaction Last Name Displays the user s last name First Name Displays the user s first name Package Displays the description of the package Amount Displays the amount of the transaction Extra Info If the user paid by PayPal the Extra Info field displays the email address associated with the PayPal account If the user paid by credit card the Extra Info field will display the type of credit card and the last four digits of the credit card used Status Displays the status of the transaction Actions Click a button to perform the desired action e Refund Click the Refund button to refund the selected customer if necessary Ak Ubiquiti Networks Inc Chapter 11 Hotspot Manager Vouchers Create vouchers that include distributable code
81. tp example http www ubnt com Portal Customization Select this option to have customized portal pages appear in place of the default login pages See Portal Customization on page 48 for details on setting up custom portal pages Portal URL Hostname Enter a hostname for the portal URL in place of the default IP address Paired with an SSL certificate this ensures that site certificates are displayed as trusted in the guest browser Example www ubnt com AN Ubiquiti Networks Inc Chapter 2 Using the UniFi Controller Software Hotspot When Hotspot authentication is selected the Hotspot section is displayed Use PayPal Sandbox Apply Sandbox Account to Hotspot Manager Select the Voucher or Payment method of authorization e Voucher Use Hotspot Manager to create vouchers including distributable code duration values and use restrictions See Hotspot Manager on page 45 e Payment Set up payment based authentication If you select this option then the Gateway option will appear e Gateway Available only for payment based authentication You have multiple options PayPal US Canada UK Use your PayPal Website Payments Pro account To manage payments and transactions use Hotspot Manager and see Hotspot Manager on page 45 Gateway PayPal Website Payment Pro US Canada UK PayPal Username Password Signature Use PayPal Sandbox Apply Sandbox Account
82. tworks Inc Chapter 11 Hotspot Manager 47 UniFi Controller User Guide Appendix A Portal Customization Overview With Portal Customization the UniFi Controller software allows complete branding of a portal implementation allowing you to white label your wireless Internet service as if you had developed it yourself In order to provide the maximum flexibility in your branding effort the UniFi Controller software provides total access to the portal directory on the system in which it is installed This open architecture allows you to include unlimited content while keeping development simple through the use of plain Atml hand code or use any editor of your choice Testing is simple and immediate simply reload changes from any browser Enabling Portal Customization By default Portal Customization is disabled in all Guest Portal implementations See Settings gt Guest Control on page 10 for more information on enabling the Guest Portal for the following authentication and landing page options No authentication Simple Password and Hotspot To enable Portal Customization perform the following steps 1 Go to Settings and click Guest Control mm Guest Control Guest portal and policies W Site Admins Admin accounts and privileges 2 Select Guest Portal to enable it and then select an authentication method Settings Guest Control Guest Policies Guest Portal 4 Enable Guest Portal Auth
83. type Mac Users 1 Launch UniFi pkg 1 Right click UniFi pkg and select Open 2 Click Open 3 Click Continue and follow the on screen instructions to install the software 80 0 n _w Install UniFi Controller Welcome to the UniFi Controller Installer Note If UniFi pkg is identified as coming from an unidentified developer then do the following Introduction You will be guided through the steps necessary to install this software Destination Sele Installatio Installation 5 y Go Back 4 Go to Go gt Applications and double click the UniFi icon 000 9 Applications aje mi r FAVORITES E Dropbox Q E All My Files N q J AirDrop AA SS A Applications System Preferences TextEdit Time Machine Desktop bt Documents Downloads Ey Movies wa JI Music UniFi Discover Utilities 27 items Pictures Proceed to Configuring the UniFi Controller Software on page 3 AN Ubiquiti Networks Inc UniFi Chapter 1 System Setup PC Users 1 Launch UniFi installer exe 2 Click Install f Ww UniFi Setup Welcome to the UniFi Setup Wizard This wizard will guide you through the installation of UniFi Itis recommended that you dose all other applications before starting Setup This will make it possible to update relevant system files without having to reboot your
84. uest Authorizations a242 0 andacdessed eaadatatadeen tod seueuneaeseneebeeekeus 31 Chapter 9 Access Point Details 0 ccc ccc cece eee n 32 DA aA ares o neurayaareans a eueew aaah ace EET E AEEA 32 D ee E A a cea ae eet eee cetad T E E E E seri aemeseee a cmeasee 35 EI a en E ee ee eee ee er ee ee ee ee ee ee 35 COG MATION sco ioe backs case ceo EEEE wes seaduuesneeenes un eanse eens codanewes 36 A Ubiquiti Networks Inc i UniFi Controller User Guide Table of Contents Chapter 10 User Guest Details 0 0 c ccc ccc eee es 43 DOU E at cance iee E A E E E oe nance esas ee ee weueeuecanee cases eaeewes 43 DIGUISUICS EET EE TES E EEEE T E EEEE TEPEE T TETTE E 43 PU SUOMI EE E are ne EE ESEE ET AE E EE E EE EE T EE 44 CONRO eneee E ENE E we E E E E ASEE 44 Chapter 11 Hotspot Manager ccc cece cece eee e eens 45 Appendix A Portal Customization 0 cece ccc eee eee eee 48 VOT VIC aia ote ep hes eh se eae eae eee bee eae eee etn eae 64 48 Enabling Portal CUuSstOMIZAUOMN 5 c lt 0 a0s00xensnceeeaennsataeereenpexehereatees ees 48 Viewing the Default POMAl i 0 s0revousr ene vay coon seesoteeeet oe ueyy vee ee rpaeesss 48 DUD arog tae cae ne oe oes ew one ara ees du hoes Fos EE anes E E es earee an 48 Appendix B UniFi Discovery Utility 0 ccc ccc ee eee 51 OVEIVICW acccpendusecesac uate etvadnadesendusaeitaciddoutwnenan snus bteaeaiueataes 51 Launching the UniFi Discovery Utility wcisesasn
85. vity Displays the level of activity in Bytes per second 32 UniFi Controller User Guide Uplink Wire Click Uplink Wire to display details about the wired uplink ho Pro Support Connected Details Users Guests Configuration OVERVIEW d Speed 1000 Duplex Full Duplex Down Pkts Bytes 30 6M 1 20G Up Pkts Bytes 14 4M 523M Activity 0 00B sec RADIO 2G 11N B G RADIO 5G 11N A ocne If restart Speed Displays the connection speed in Mbps Duplex Displays the mode Full Duplex or Half Duplex Down Pkts Bytes Displays the amount of data downloaded as packets and bytes Up Pkts Bytes Displays the amount of data uploaded as packets and bytes Activity Displays the level of activity in Bytes per second AN Ubiquiti Networks Inc Chapter 9 Access Point Details Downlinks The wireless Access Points currently connected to the wired Access Point are displayed lo Pro Support Connected Details Users Guests Configuration OVERVIEW UPLINK WIRE AP Signal Actions UniFi AP 99 remove l l l RADIO 2G 11N B G RADIO 5G 11N A Note Downlinks will only be visible under the Details tab when a wireless Access Point is connected AP Displays the name alias or MAC address of the Downlink Access Point Signal Displays the percentage of signal strength between the two APs Actions Click a button to perform the desired action e Remove Remove the wireless Access Point
86. well as for the wireless Access about the AP models is available on our website at a fter the debi http documentation ubnt com UniFi oints after the deployment e A management station computer running the UniFi Model Controller software located either onsite and connected to the same Layer 2 network or off site in a cloud or NOC The Sample Network Diagram above illustrates an example of a single UniFi network The router is connected via Ethernet to a variety of UniFi AP models There is a wireless uplink from a wireless UAP PRO to a wired UAP PRO Hardware Overview and installation The Quick Start Guide that accompanied your UniFi AP Additional information about the UniFi Controller is includes a hardware description and instructions for available on our website at hardware installation http community ubnt com unifi AN Ubiquiti Networks Inc 1 UniFi Controller User Guide Software Installation The UniFi Controller software is installed just once when you initially create a UniFi network UniFi APs can be added at any time through the controller interface but you do not need to go through the software installation process every time you add another UniFi AP Download the UniFi Controller software from the Ubiquiti Networks website 1 Go to downloads ubnt com UniFi 2 Mac users should download UniFi pkg and Windows users should download UniFi installer exe 3 Follow the instructions for your computer
87. y quest 48dBm android ubnt 45dBm 6b29194bd2959adf guest ubnt User HP 52dBm guest iPhone uont OdBm guest 1 4 4 E Ex Name Displays the hostname alias or MAC address of the connected guest You can click the name to get additional details See User Guest Details on page 43 for more information WLAN Displays the network name or SSID of the wireless network in use Signal Displays the percentage of signal strength between the guest and AP TX Displays the TX transmit rate 35 UniFi Controller User Guide Configuration Change device configuration settings Click the Apply button to save changes Config LO Pro Support Connected Details Users Guests Configuration Pro Support RADIOS WLANS NETWORK FORGET THIS AP MOVE Hecate Jp cesar Alias Enter or edit the name of the device Apply Click Apply to save your change AN Ubiquiti Networks Inc Chapter 9 Access Point Details Radio s A Pro Support Connected Details Users Guests Configuration CONFIG RADIOS Radio 2G 1in b g Channel E Tx Power Auto Radio 5G lin a Channel 157 Tx Power Auto apply WLANS NETWORK FORGET THIS AP MOVE Focate Pp cesar Radio 11n b g or Radio 11n a Channel Select a channel or keep the default setting Auto You can also use the default H720 for 20 MHz operation or HT40 for 40 MHz operation Note If the AP is part of a Zero Handoff WLAN Group the

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