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DELL UltraSharp UP2414Q

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1. The OSD will only function in the normal operation mode When any button is pressed in Active off mode the following message will be displayed Dell UP2414Q There is no signal coming from your computer Press any key on the keyboard or move the mouse to wake it up If there is no display press the monitor button now to select the correct input source on the On Screen Display menu E About Your Monitor 13 Activate the computer and the monitor to gain access to the OSD EZ NOTE This monitor is ENERGY STAR compliant Pin Assignments DisplayPort Connector DP in and DP out Pin Number 20 pin Side of the monitor connector Pin Number 20 pin Side of the monitor connector 1 MLO p 11 GND 2 GND 12 ML3 n 5 MLO n 13 GND 4 ML1 p 14 GND 5 GND 15 AUX p 6 ML1 n 16 GND 7 ML2 p 1 7 AUX n 8 GND 18 HPD 9 ML2 n 19 DP_PWR Return 10 ML3 p 20 3 53 V DP_PWR 14 About Your Monitor Mini DisplayPort Connector 19 1 ny 20 2 Pin Number 20 pin Side of the monitor Pin Number 20 pin Side of the monitor connector connector l GND u ML2 p 2 Hot Plug Detect 12 MLO p 3 ML3 n 13 GND 4 GND 14 GND 5 ML3 n 15 ML1 n 6 GND 16 AUX p 7 GND 17 ML1 p 8 GND 18 AUX n 9 ML2 n 19 GND 10 MLO p 20 3 53 V DP_LPWR 19 pin HDMI Connect
2. Sb Color Settings O Display Settings E PBP Settings W7 Energy Settings e Menu Settings Personalize C Resolution 3840x2160 30Hz Energy Use Button Sound Auto Rotate DDC CI y Enable LCD Conditioning Disable Reset Other Settings Factory Reset Reset All Settings Helps reduce minor cases of image retention Depending on the degree of image retention the program may take some time to run You can enable this feature by selecting Enable Dell UP2414Q Brightness Contrast ry gt Input Source Color Settings ee g O Display Settings E PBP Settings W7 Energy Settings Z Menu Settings oie Personalize Resolution 3840x2160 30Hz Energy Use Button Sound Auto Rotate DDC CI LCD Conditioning Enable Reset Other Settings VY Disable Factory Reset Reset All Settings Select this option to restore default other settings such as DDC CI Reset all OSD settings to the factory preset values Operating the Monitor 41 Personalize Reset User can select from Preset Modes Brightness Contrast Input Source Aspect Ratio PBP Mode and set as shortcut key Dell UP2414Q Energy Use 4 Brightness Contrast Sd i gt Shortcut Key 1 gt Preset Modes Input Source Shortcut Key 2 gt Brightness Contrast ee Color Settings Shortcut Key 3 gt Input Source _ Display Settings Reset Personalize PBP Settings W7 Energy Settings Menu Settings
3. DisplayPort DP connector Press the MA button to select the DisplayPort input source Select Mini DisplayPort input when you are using the Mini DisplayPort DP connector Press the button to select the Mini DisplayPort input source Select HDMI input when you are using the HDMI connector Press the Fa button to select the HDMI input source 30 Operating the Monitor oe Color Settings Input Color Format Gamma Use the Color Settings menu to adjust the monitor s color settings Dell UP2414Q Energy Use Brightness Contrast Input Color Format gt RGB 45 Input Source Gamma gt PC Preset Modes gt Standard l Display Settings Zonal Color Space gt Off I PBP Settings W Energy Settings g Menu Settings Other Settings Reset Color Settings Personalize Allows you to set the video Input mode to e RGB Select this option if your monitor is connected to a computer or DVD player using the HDMI or DP Mini DP cable e YPbPr Select this option if your DVD player Supports only YPbPr output Allows you to set the Gamma to PC or MAC Operating the Monitor 31 Preset Modes Allows you to choose from a list of preset color modes Dell UP2414Q Energy Use Brightness Contrast ineURGolor Format TE Input Source Gamma Multimedia Movie Preset Modes _ Display Settings Zonal Color Space Game PBP Settings Paper 2 Reset Color Settings Color Temp Y Energy Se
4. NOTE Saturation adjustment is available only for video input Reset Color Resets your monitors color settings to the factory Settings defaults 34 Operating the Monitor Display Settings Aspect Ratio Sharpness Noise Reduction Dynamic Contrast Uniformity Compensation Use the Display Settings to adjust image Dell UP2414Q Energy Use O Brightness Contrast EE gt 16 9 F Input Source Sharpness gt 50 o Color Settings BEE Uniformity Compensation Off W7 Energy Settings E Menu Settings y Other Settings Personalize DINJEVAC Reset Display Settings C Resolution 3840x2160 30Hz Adjust the image ratio to Wide 16 9 Auto Resize 4 3 or 1 1 This feature can make the image look sharper or softer Use or to adjust the sharpness from O to 100 Improve the motion picture quality by reducing noise on image edge Dynamic Contrast adjusts the contrast ratio to 2 000 000 1 Push the button to select the Dynamic Contrast On or of Dynamic Contrast provides higher contrast if you choose Game mode and Movie mode Select screen brightness and color uniformity compensation settings Calibrated is factory calibrated setting by default Uniformity Compensation adjusts different areas of the screen with respect to the center to achieve uniform brightness and color over the entire screen For optimal screen performance Brightness and Contrast for some preset modes
5. The test is complete when the white screen appears To exit press the Button 4 again If you do not detect any screen abnormalities upon using the built in diagnostic tool the monitor is functioning properly Check the video card and computer Troubleshooting 51 Common Problems The following table contains general information about common monitor problems you might encounter and the possible solutions Common What You Possible Solutions No Video Power No picture Ensure that the video cable LED Off connecting the monitor and the computer Is properly connected and secure Verify that the power outlet is functioning properly using any other electrical equipment Ensure that the power button Is depressed fully Ensure that the correct Input source Is selected via the Input Source menu Check the Power Button LED option under Energy Settings in OSD Menu No Video Power No picture or Increase brightness amp contrast LED On no brightness controls via OSD Perform monitor self test feature check Check for bent or broken pins in the video cable connector Run the built in diagnostics Ensure that the correct Input source Is selected via the Input Source menu 52 Troubleshooting Missing Pixels Stuck on Pixels Brightness Problems Safety Related Issues Intermittent Problems LCD screen has spots LCD screen has bright spots Picture too dim or too bright Visible si
6. 1 2 selection 5 Select Enable or Disable accordingly 4 Follow the screen message to confirm selection of DP1 2 or DP1 1a Dell UP2414Q Please ensure your Graphics Card can support DP MST Daisy chain HBR2 High Bit Rate before changing the monitor setting to DP1 2 Incorrect setting may result in blank screen on monitor Confirm m Dell UP2414Q DP MST HBR2 will be disabled for DP1 1a Confirm Eit Operating the Monitor 45 B Monitor fails to show any content blank screen 1 Press OSD button to invoke the Input Source OSD menu Preset Modes Brightness Contrast Input Source Menu Exit input Source scan Sources Mini DisplayPort 5 Press and hold the Fa button for approximately 8 sec 4 The DisplayPort configuration message will appear Dell UP2414Q DisplayPort 1 2 Disable _ 5 Use the Pa button to enable DP1 2 or xX button to exit without making any changes Repeat the above steps to change the setting back to DP1 1a if necessary 46 Operating the Monitor Using the Tilt Swivel and Vertical Extension Vz NOTE This is applicable for a monitor with a stand When any other Stand is bought please refer to the respective stand setup guide for set up Instructions 5 typical maximum 6 21 typical P gt maximum 22 y4 NOTE The stand is detached when the monitor is shipped from the factory Operating the Monitor 47 Rotating the Monito
7. Monitor a For Windows Vista Connect the external monitor s to your laptop or desktop using a video cable DP HDMI etc and follow any of the below setup method Method 1 Using keyboard shortcut Win P fy P 1 Press the Windows logo key P on your keyboard 2 While holding down the Windows logo key press P to toggle be tween the display selections Disconnect Projector Duplicate Extend Projector only i y EE pn Method 2 Using the Personalize menu 1 Right click on the desktop and click Personalize AMD VISION Engine Control Center View Sort By Refresh 62 Setting Up Your Monitor 2 Click Display Settings ee gies EA gt Control Panel Appearance and Personalization Personalization Tasks Change desktup kuns Adjust font size DPD Personalize appearance and sounds a R Window Color and Appearance Fine tune the color and style of your windows Desktop Background Choose from available backgrounds or colors or use one of your own pictures to decorate the desktop Screen Saver Change your screen saver or adjust when it displays A screen saver is a picture or animation that covers your screen and appears when your computer is idle for a set period of time Sounds Change which sounds are heard when you do everything from getting e mail to emptying your Recycle Bin Mouse Pointers Pick a different mouse pointer You can also change how the mouse pointer looks d
8. Power Save Mode in 5 minutes l www dell com support monitors 4 This box also appears during normal system operation if the video cable becomes disconnected or damaged 5 Turn Off your monitor and reconnect the video cable then turn On both your computer and the monitor If your monitor screen remains blank after you use the previous procedure check your video controller and computer because your monitor is functioning properly 50 Troubleshooting Built in Diagnostics Your monitor has a built in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with your monitor or with your computer and video card 74 NOTE You can run the built in diagnostics only when the video cable is unplugged and the monitor is in self test mode U A WNW N F To run the built in diagnostics 1 Ensure that the screen is clean no dust particles on the surface of the screen 2 Unplug the video cable s from the back of the computer or monitor The monitor then goes into the self test mode 5 Press and hold the Button 1 and Button 4 on the front panel Simultaneously for 2 seconds A gray screen appears 4 Carefully inspect the screen for abnormalities 5 Press the Button 4 on the front panel again The color of the screen changes to red 6 Inspect the display for any abnormalities 7 Repeat steps 5 and 6 to inspect the display in green blue black white SCFEENS
9. Standard Color Temp will be disabled when Uniformity Compensation is turned On Operating the Monitor 35 DisplayPort 1 2 ee Press the fa Dutton to enable or disable DisplayPort 1 2 To use the HBR2 feature enable DP1 2 to get 5840x2160 60HZ See Setting Up the DP1 2 Display for more information NOTE Ensure that your graphics card can support these features before selecting DP1 2 Wrong settings may result in blank screen Some graphics cards do not support MCCS Monitor Control Command Set at DP1 2 In these cases DDM Dell Display Manager may not run NOTE Ensure that your graphics card driver can Support DP1 2 with MST feature capable of displaying 3840 x 2160 at 60HZ and its driver Supports Display lD v1 5 or the display may not show correctly Display Info Displays the monitor s current settings Reset Display Select this option to restore default display settings Settings 36 Operating the Monitor This function from another D PBP Settings brings up a window displaying image input source Thus you can watch two images from different sources at the same time Right Window Left window select from PBP source select from Input Source Mini DP DP HDMI Mini DP x x J DP x J HDMI J J X PBP submenu when PBP On Dell UP2414Q Brightness Contrast gt E Input Source AA Color Settings O Display Settings PBP Settings W7 Energy Se
10. Up Your Monitor ii For Windows 7 Change the appearance of your displays ii Display 1 Mobile PC Display v Resolution 1024 x 768 x Orientation Landscape h Multiple displays Duplicate these displays You must select Extend these displa _ Make this my m2 chow deskto only on 2 Advanced settings Connect to a projector or press the AJ key and tap P Make text and other items larger or smaller What display settings should I choose Change the appearance of your displays ie Display 1 Mobile PC Display v Resolution 1024 x768 Orientation Landscape Multiple displays Duplicate these displays Extend these displays on You must select Make this my m Advanced settings Connect to a projector or press the AY key and tap P Make text and other items larger or smaller What display settings should I choose Setting Up Your Monitor 73 iii For Windows 8 Windows 8 1 X gt 4 Appearance and Personalization Display Screen Resolution v el Change the appearance of your displays Display 2 DELL UP2414Q v Resolution 1366 x 768 Orientation Landscape Multiple displays Show desktop only on 1 v Duplicate these displays amp You must sel Extend these displ Make this my m Show desktop only on 2 Project to a second screen or press the Windows logo key P Make text and other items larger or smalle
11. a Color Settings Display Settings E PBP Settings W7 Energy Settings Menu Settings Other Settings Personalize C Resolution 3840x2160 30Hz Brightness adjusts the luminance of the backlight Brightness Contrast Press the button to increase brightness and press the button to decrease brightness min O max 100 NOTE Manual adjustment of Brightness is disabled when Dynamic Contrast is switched On and when Preset Modes is set to CAL1 or CAL2 Adjust Brightness first and then adjust Contrast only if further adjustment is necessary Press the lial button to increase contrast and press the button to decrease contrast min O max 100 The Contrast function adjusts the degree of difference between darkness and lightness on the monitor screen NOTE Manual adjustment of Contrast is disabled when Preset Modes is set to CAL1 or CAL2 Operating the Monitor 29 Input Source Scan Sources DisplayPort Mini DisplayPort HDMI Use the Input Source menu to select between different video signals that may be connected to our monitor Dell UP2414Q Energy Use AJ LA Brightness Contrast Scan Sources 1 DisplayPort Ags Color Settings Mini DisplayPort Cc Display Settings v HDMI E PBP Settings W Energy Settings a Menu Settings poe Other Settings Personalize Select Scan Sources to scan for available input signals Select DisplayPort input when you are using the
12. bought please refer to the respective stand setup guide for set up instructions a To remove the stand 1 Place the monitor on a flat surface 2 Press and hold the stand release button 5 Lift the stand up and away from the monitor Setting Up the Monitor 23 Wall Mounting Optional Screw dimension M4 x 10 mm Refer to the instructions that come with the VESA compatible wall mounting kit Place the monitor panel on a soft cloth or cushion on stable flat table Remove the stand Use a screwdriver to remove the four screws securing the plastic cover Attach the mounting bracket from the wall mounting kit to the monitor oh EN I S Mount the monitor on the wall by following the instructions that came with the wall mounting Kit 74 NOTE For use only with UL Listed Wall Mount Bracket with minimum weight load bearing capacity of 4 8 kg 24 Setting Up the Monitor Operating the Monitor Using the Front Panel Controls Use the control buttons on the front of the monitor to adjust the characteristics of the image being displayed As you use these buttons to adjust the controls an OSD shows the numeric values of the characteristics as they change Preset Modes Brightness Contrast O Input Source Menu Exit U BW N FE The following table describes the front panel buttons Front panel Button Description 1 Shortcut key Preset Modes Use this button to choose from a list of
13. i Other Settings Personalize Resolution 3840x2160 30Hz Allows you to restore shortcut key to the default Personalization setting OSD Warning Messages When the Dynamic Contrast feature is enabled in these preset modes Game or Movie the manual brightness adjustment is disabled Dell UP2414Q To allow manual adjustment of brightness the Dynamic Contrast will be switched off Do you want to continue When the monitor does not support a particular resolution mode you will see the following message Dell UP2414Q The current input timing is not supported by the monitor display Please change your input timing to or any other monitor listed timing as per the monitor specifications 42 Operating the Monitor This means that the monitor cannot synchronize with the signal that it is receiving from the computer See for the Horizontal and Vertical frequency ranges addressable by this monitor Recommended mode is 5840 x 2160 You will see the following message before the DDC CI function is disabled Dell UP2414Q The function of adjusting display setting using PC application will be disabled Do you wish to disable DDC CI function When monitor enters Power Save Mode the following message appears Dell UP2414Q Entering Power Save Mode Activate the computer and wake up the monitor to gain access to the If you press any button other than the power button one of the foll
14. preset color modes Use this button to directly access the Brightness Contrast menu Shortcut key Brightness Contrast Operating the Monitor 25 Use the Input Source button to select between different video signals that may be connected to your monitor e DisplayPort input e Mini DisplayPort input e HDMI input Input Source Displays the source selection bar Press and buttons to move between the setting options and press MA to select the input source you want Use the Menu button to launch the on screen display OSD and select the OSD Menu See Accessing the Menu System Menu Use the Exit button to go back to the main menu or exit the OSD main menu Exit Use the Power button to turn the monitor On and Off The white LED indicates the monitor is On and fully functional Power with power light A glowing white LED indicates DPMS Power Save indicator Mode 26 Operating the Monitor Front Panel Button Use the buttons on the front of the monitor to adjust the image settings Front panel Button Description Use the Up button to adjust increase ranges items in the OSD menu Up Use the Down button to adjust decrease ranges items in the OSD menu Use the OK button to confirm your selection Use the Back button to go back to the previous menu Operating the Monitor 27 Using the On Screen Display OSD Menu Accessing the Menu System Z NOTE If you chan
15. see the Product Information Guide FCC Notices U S Only and Other Regulatory Information For FCC notices and other regulatory information see the regulatory compliance website located at htto www dell com regulatory_compliance Contact Dell For customers in the United States call 800 WWW DELL 800 999 3355 NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service Issues 1 Visit htto www dell com support 2 Verify your country or region in the Choose A Country Region dropdown menu at the bottom of the page 5 Click Contact Us on the left side of the page Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you 58 Appendix Setting Up Your Monitor Setting the display resolution to 3840 x 2160 maximum For maximum display performance while using the Microsoft Windows operating systems set the display resolution to 840 x 2160 pixels by performing the following steps In Windows XP 1 Right click on the desktop and click Properties 2 Select the Settings tab 5 Move the sli
16. x 2160 at 60Hz and its driver supports DisplaylD v1 3 Electrical Specifications Video input signals Digital video signal for each differential line pre differential line at 100 ohm impedance DP1 2 HDMI14 signal input support AC input voltage frequency current 100 to 240 VAC 50 or 60 Hz 3 Hz 2 1 A Max Inrush current 120 V 30 A Max 240 V 60 A Max About Your Monitor 11 Physical Characteristics Connector type DisplayPort connector Mini DisplayPort connector HDMI connector USB 3 0 update stream port connector USB 3 0 down stream port connector x 4 Port with lightning icon is for BC 1 2 Signal cable type DisplayPort to Mini DisplayPort 1 8 m cable USB S019 m Cable Dimensions with stand Height extended 501 7 mm 19 75 inches Height compressed 371 1 mm 14 61 inches Width 569 0 mm 22 40 inches Depth 192 0 mm 7 56 inches Dimensions without stand Height 38 5 mm 13 53 inches Width 569 0 mm 22 40 inches Depth 56 3 mm 2 22 inches Stand dimensions Height extended 400 8 mm 15 78 inches Height compressed 59 3 mm 14 14 inches Width 240 0 mm 9 45 inches Depth 192 0 mm 7 56 inches Weight Weight with packaging 10 0 kg 22 05 lb Weight with stand assembly 71 kg 15 65 Ib and cables Weight without stand sue ed wall mount or 4 8 kg 10
17. 39 Other Settings Select this option to adjust the OSD settings such as m the DDC CI LCD Conditioning and so on Dell UP2414Q Energy Use Brightness Contrast Bitton Sound gt Off F Input Source Auto Rotate gt On ae Color Settings DDC CI AEG __ Display Settings LCD Conditioning gt Disable I PBP Settings Reset Other Settings W7 Energy Settings _Factory Reset Reset All Settings Menu Settings Personalize C Resolution 3840x2160 30Hz Button Sound Ihe monitor beeps every time a new option is selected in the menu This button enables or disables the sound Auto Rotate This display is equipped with an orientation sensor Rotating the display from Landscape to Portrait in wall mount will automatically trigger the OSD to be rotated accordingly If Dell Display Manager DDM is installed and with Suitable PC graphics card the screen content will also be rotated accordingly Set Auto Rotate to Off to disable this feature 40 Operating the Monitor DDC CI LCD Conditioning Reset Other Settings Factory Reset DDC CI Display Data Channel Command Interface allows your monitor parameters brightness color balance etc to be adjustable via software on your computer You can disable this feature by selecting Disable Enable this feature for best user experience and optimum performance of your monitor Dell UP2414Q Brightness Contrast 1 gt E Input Source
18. 58 tb considerations no cables Weight of stand assembly 2 0 kg 4 41 lb Front frame gloss Black Frame 5 0 gloss unit max 12 About Your Monitor Environmental Characteristics Temperature Operating O C to 40 C Non operating Storage 20 C to 60 C 4 F to 140 F Shipping 20 C to 60 C 4 F to 140 F Humidity Operating 10 to 80 non condensing Non operating Storage 5 to 90 non condensing Shipping 5 to 90 non condensing Altitude Operating 5 000 m 16 400 ft max Non operating 12 191 m 40 000 ft max Thermal dissipation 409 46 BTU hour maximum 307 09 BTU hour typical Power Management Modes If you have VESA s DPM compliance display card or software installed in your PC the monitor can automatically reduce its power consumption when not in use This is referred to as Power Save Mode If the computer detects input from keyboard mouse or other input devices the monitor automatically resumes functioning The following table shows the power consumption and signaling of this automatic power saving feature VESA Modes Horizontal Vertical Video Power Power Consump Sync Sync Indicator tion Normal l l 90 W typical operation Active Active Active White 120 W maximum Active off Glowing Less than 1 2 W mode me E wall White with USB Hub Switch off Off Less than 0 5 W
19. 9 StdB_SSRX Shell Shield USB ports e 1 upstream bottom e 4 downstream 1 at back 5 at bottom Power Charging Port the one on the rear cover Port with lightning icon supports fast current charging capability if the device is BC 1 2 compatible 16 About Your Monitor ll Shield NOTE USB 3 0 functionality requires a USB 3 0 compatible computer and devices K NOTE For computers running Windows 7 must have Service Pack 1 SP1 installed The monitor s USB interface works only when the monitor is On or in Power Save Mode If you turn Off the monitor and then turn it On the attached peripherals may take a few seconds to resume normal functionality Card Reader Specifications Overview e The Flash Memory Card Reader is a USB storage device that allows users to read and write information from and into the memory card e The Flash Memory Card Reader is automatically recognized by Microsoft Windows Vista Windows 7 Service Pack 1 SP1 and Windows 8 Win dows 8 1 e Once installed and recognized memory card slot appears drive letter e All standard file operations copy delete drag and drop etc can be performed with this drive NOTE Install the Card Reader driver provided in the Drivers and Documentation Media CD that comes with the monitor to ensure memory cards are detected properly when inserted into the card slot Features The Flash Memory Card Reader has the following featur
20. Dell UltraSharp 24 Monitor User s Guide Model No UP2414Q Regulatory model UP2414Qt Regulatory type UP2414Q001 er gt NOTE A NOTE indicates important information that helps you make better use of your computer CAUTION A CAUTION indicates potential damage to hardware or loss of data If instructions are not followed R WARNING A WARNING indicates a potential for property damage personal injury or death Information in this document is subject to change without notice 2013 2014 Dell Inc All rights reserved Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell and the DELL logo are trademarks of Dell Inc Microsoft and Windows are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries ntel is a registered trademark of Intel Corporation in the U S and other countries and ATI is a trademark of Advanced Micro Devices Inc ENERGY STAR is a registered trademark of the U S Environmental Protection Agency As an ENERGY STAR partner Dell Inc has determined that this product meets the ENERGY STAR guidelines for energy efficiency Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Dell Inc disclaims any proprietary interest in trademarks and trade names ot
21. Display 1 Mobile PC Display Resolution 1024 Orientation Landscape Multiple displays Vuplicate these displays You must select Extend these displays Show desktop only on 1 gt MY Mi Show desktop only on 2 nal changes Make thi Connect to a projector or press the A key and tap P Make text and other items larger or smaller What display settings should I choose OK Cancel Apply 68 Setting Up Your Monitor iii For Windows 8 Windows 8 1 amp gt T a Appearance and Personalization Display Screen Resolution v e Search Control Panel p Change the appearance of your display Detect Display 1 2 Multiple Monitors v Resolution 1366 x 768 Orientation Landscape Multiple displays Duplicate these displays v AY You must select Apply before making additional changes Make this my main display Project to a second screen or press the Windows logo key S8 p Make text and other items larger or smaller What display settings should choose Cancel Extend these displays Ihis option is recommended when an external monitor is connected to a laptop and each monitor can display differ ent screen independently to improve user convenience The relative position of the screens can be set up here for example monitor 1 may be set up to be to the left of monitor 2 or vice versa This depends on the physical position of the LCD monitor in relation to the lapt
22. Hz automatic Maximum resolution 5840 x 2160 at 60 Hz DP 1 2 5840 x 2160 at S50 HZ HDMI To display 3840 x 2160 at 60 Hz DP1 2 must be enabled and the DP Sources graphics card must be DP1 2 certified with MST feature capable of Supporting resolution up to 3840 x 2160 at 60Hz and its driver supports Display D v1 3 Video Supported Modes Video display capabilities HDMI playback 480p 576p 720p and 1080p 10 About Your Monitor Preset Display Modes Display Mode Horizontal Vertical Pixel Clock Sync Polarity Frequency Frequency MHz Horizontal KHz Hz Vertical 720 x 400 51 5 70 0 28 9 640 x 480 pike 60 0 Re ed 640 x 480 o 750 515 800 x 600 579 60 0 40 0 800 x 600 46 9 790 49 5 1024 x 768 48 4 60 0 65 0 1024 x 768 60 0 750 78 8 1152 x 864 O75 750 108 0 1280 x 800 49 53 60 0 71 0 1280 x 1024 64 0 60 0 108 0 1280 x 1024 80 0 750 155 0 1600 x 1200 O75 60 0 148 5 1920 x 1200 74 6 60 0 1953 2048 x 1280 R 178 9 60 0 174 3 2500 X 1600 907 60 0 168 5 5840 x 2160 54 0 24 0 2970 5840 x 2160 675 50 0 2970 5840 x 2160 60 Hz DP source only To display 3840 x 2160 at 60 Hz DP1 2 must be enabled and the DP source s graphics card must be DP1 2 certified with MST feature capable of Supporting resolution up to 3840
23. Sleep Allow you to set Monitor Sleep On or Off Reset Energy Select this option to restore default Energy Settings Settings 38 Operating the Monitor Menu Settings Language Transparency Timer Lock Reset Menu Settings Dell UP2414Q Energy Use I Brightness Contrast gt Language gt English gt Input Source Transparency gt 20 ee Color Settings Timer gt 20s __ Display Settings Lock gt Unlock Bf PBP Settings W7 Energy Settings Reset Menu Settings Other Settings Personalize C Resolution 3840x2160 30Hz Language option to set the OSD display to one of eight languages English Spanish French German Brazilian Portuguese Russian Simplified Chinese or Japanese This function is used to change the OSD background from opaque to transparent Sets the length of time the OSD will remain active after the last time you pressed a button Use the MM and M buttons to adjust the slider in 1 second increments from 5 to 60 seconds Controls user access to adjustments When Lock is selected no user adjustments are allowed All buttons are locked NOTE Lock function Either soft lock through OSD menu or hard lock Press and hold the button above power button for 10 sec Unlock function Only hard unlock Press and hold the button above power button for 10 sec Select this option to restore default Menu Settings Operating the Monitor
24. b Refresh Graphics Properties Graphics Options d w NVIDIA Control Panel Next desktop background New i tf Screen resolution Wm Gadgets Ef Personalize 2 Click Multiple displays to choose a display selection If you do not see the additional monitor listed click Detect You may need to restart your system and repeat steps 1 to 2 if the system does not detect the added monitor 64 Setting Up Your Monitor Change the appearance of your displays Display 2 Generic Non PnP Monitor v Resolution 1024 x 768 Orientation Landscape Multiple displays Extend these displays You must select Apply before making additional changes Make this my main display Connect to a projector or press the AY key and tap P Make text and other items larger or smaller What display settings should I choose OK Cancel Apply c For Windows 8 Windows 8 1 Connect the external monitor s to your laptop or desktop using a video cable DP HDMI etc and follow any of the below setup method Method 1 Using keyboard shortcut Win P Cl A P 1 Press the Windows logo key P on your keyboard 2 While holding down the Windows logo key press P to toggle be tween the display selections Second screen t to a connected screen Setting Up Your Monitor 65 Method 2 Using the Screen Resolution menu 1 From the Start screen select Desktop tile to switch to the Classic Windows deskto
25. cable if necessary Reset the computer or video player Due to different video formats aspect ratio of DVDs the monitor may display in full screen Run the built in diagnostics Disable sleep mode in monitor and reboot PC Turn Off the Monitor Sleep in Energy Settings OSD then reboot the PC to Show the Post screen or Vbios Troubleshooting 55 Troubleshooting the Card Reader CAUTION Do not remove the device while reading or writing media Doing so may cause loss of data or malfunction in the media Drive letter is not Conflict with network Right click My Computer assigned drive letter icon on the desktop Windows XP Click on Manage only In the Computer Management window that appears select Disk Management In the list of drives that appear in the right panel right click the removable drive and then click Change Drive Letter and Paths Select Change and in the drop down box that appears specify a drive letter for the removable drive NOTE While choosing the drive letter choose one that is not as signed to the mapped network drives Click OK then click OK once again in the screen that appears Drive letter is The media needs Right click the drive in assigned but reformatting Explorer and choose Format the media Is not from the resulting menu accessible 56 Troubleshooting The media has Displays the error been ejected message Error d
26. cally provides the computer system with its Extended Display Identification Data EDID using Display Data Channel DDC protocols so the system can configure itself and optimize the monitor settings Most monitor installations are automatic you can select different settings if desired For more information about changing the monitor settings see Operating the Monitor 18 About Your Monitor LCD Monitor Quality and Pixel Policy During the LCD Monitor manufacturing process it is not uncommon for one or more pixels to become fixed in an unchanging state which are hard to see and do not affect the display quality or usability For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at http www dell com support monitors Maintenance Guidelines Cleaning Your Monitor WARNING Read and follow the Safety Instructions before cleaning the monitor WARNING Before cleaning the monitor unplug the monitor power cable from the electrical outlet For best practices follow the instructions in the list below while Unpacking cleaning or handling your monitor To clean your antistatic screen lightly dampen a soft clean cloth with water If possible use a special screen cleaning tissue or solution Suitable for the antistatic coating Do not use benzene thinner ammonia abrasive cleaners or compressed air Use a lightly dampened warm cloth to clean the monitor Avoid using detergent of any kind as some det
27. d Controls Front View sail z Front View Front panel controls Function buttons For more information see Operating the Monitor Power On Off button with LED indicator About Your Monitor 7 Back View NW DN F amp F Back view Back view with monitor stand VESA mounting holes Wall mount monitor using VESA 100 mm x 100 mm compatible wall mount kit LOO mm x behind attached VESA 100 mm Cover 2 Regulatory label Lists the regulatory approvals Security lock slot Secures monitor with security cable lock Barcode serial number Refer to this label if you need to contact label Dell for technical support Stand release button Release stand from monitor USB downstream port Connect your USB device You can only with battery charging use this connector after you have connected the USB cable to the computer and USB upstream connector on the monitor f Cable management slot Use to organize cables by placing them through the slot 8 About Your Monitor Side View Bottom View Card Reader Slot Label Description Use 1 AC power connector To connect the monitor power cable 2 DisplayPort in Connect your computer with DP cable connector 5 Mini DisplayPort in Connect your computer with Mini DP to DP cable connector 4 HDMI connector Connect your computer with HDMI cable a USB upstream port Connect the USB cable that comes with your
28. d click Properties 2 Select the Settings tab 5 Select Advanced 4 Identify your graphics controller supplier from the description at the top of the window e g NVIDIA ATI Intel etc 5 Refer to the graphic card provider website for updated driver for example htto www ATl com OR htto www NVIDIA com 6 After installing the drivers for your Graphics Adapter attempt to set the resolution to 5840 x 2160 again In Windows Vista Windows 7 or Windows 8 Windows 8 1 1 Right click on the desktop and click Personalization 2 Click Change Display Settings 5 Click Advanced Settings A Identify your graphics controller supplier from the description at the top of the window e g NVIDIA ATI Intel etc 5 Refer to the graphic card provider website for updated driver for example htto www ATl com OR htto www NVIDIA com 6 After installing the drivers for your Graphics Adapter attempt to set the resolution to 5840 x 2160 again Vz NOTE If you are unable to set the resolution to 3840 x 2160 please contact the manufacturer of your computer or consider purchasing a graphics adapter that will support the video resolution of 3840 x 2160 Setting Up Your Monitor 61 Procedures for setting up dual monitors in Windows Vista Windows 7 or Windows 8 Windows 8 1 Content a For Windows Vista b For Windows 7 c For Windows 8 Windows 8 1 d Setting Display Styles For Multiple
29. der bar to the right by pressing and holding the left mouse button and adjust the screen resolution to 3840 x 2160 4 Click OK In Windows Vista Windows 7 or Windows 8 Windows 8 1 1 Right click on the desktop and click Personalization 2 Click Change Display Settings 5 Move the slider bar to the right by pressing and holding the left mouse button and adjust the screen resolution to 3840 x 2160 4 Click OK If you do not see 840 x 2160 as an option you may need to update your graphics driver Please choose the scenario below that best describes the computer system you are using and follow the provided directions 1 If you have a Dell desktop or a Dell portable computer with internet access 2 If you have non Dell desktop portable computer or graphic card Setting Up Your Monitor 59 If you have a Dell desktop ora Dell portable computer with internet access 1 Go to http www dell com support enter your service tag and download the latest driver for your graphics card 2 After installing the drivers for your Graphics Adapter attempt to set the resolution to 3840 x 2160 again Z NOTE If you are unable to set the resolution to 5840 x 2160 please contact Dell to inquire about a Graphics Adapter that supports these resolutions 60 Setting Up Your Monitor If you have non Dell desktop portable computer or graphic card In Windows XP 1 Right click on the desktop an
30. ergents leave a milky film on the monitor If you notice white powder when you unpack your monitor wipe it off with a cloth Handle your monitor with care as dark colored monitors may scratch and show white scuff marks more than light colored monitors To helo maintain the best image quality on your monitor use a dynamically changing screen saver and turn Off your monitor when not in use About Your Monitor 19 Setting Up the Monitor Attaching the Stand NOTE The stand is detached from monitor when it is shipped from the factory 74 NOTE This is applicable for a monitor with a stand When any other stand is bought please refer to the respective stand setup guide for set up instructions id A N To attach the monitor stand 1 Remove the cover and place the monitor on it 2 Fit the two tabs on the upper part of the stand to the groove on the back of the monitor 5 Press the stand till it snaps into its place Connecting Your Monitor A WARNING Before you begin any of the procedures in this section follow the Safety Instructions To connect your monitor to the computer 1 Turn Off your computer and disconnect the power cable 2 Connect the black HDMI cable optional or the DP DisplayPort cable to the corresponding video port on the back of your computer Do not use all the cables on the same computer Use all of the cables only when they are connected to different computers with appropriate video syste
31. es e Supports Microsoft Windows Vista Windows 7 Service Pack 1 SP1 and Windows 8 Windows 8 1 operating systems e Mass Storage Class device No drivers are required under Microsoft Windows Vista Windows 7 Service Pack 1 SP1 and Windows 8 Win dows 8 1 e Supports various memory card media SD MS MMC About Your Monitor 17 The following table lists the memory cards supported Slot Number Flash memory cards type MS Pro HG High Speed Memory Stick HSMS Memory Stick PRO MSPRO Memory Stick Duo w Adapter 1 MS Duo Secure Digital Mini SD Secure Digital Card Mini Secure Digital w Adaptor TransFlash SD including SDHC MultiMediaCard MMC Maximum Card Capacity Supported by the UP2414Q card reader bah ad Support Maximum Card type Support Specification Capacity by Spec UP2414Q Memory Stick Pro HG MS Pro HG Support USB 3 0 speed 52 aB Supported MS Duo METON acs uO 52 GB Supported Specification SD Memory Card support SD USB 3 0 speed HIB Supported MMC Multi Media Card System 29GB Supported Specification General Connection type USB 2 0 5 0 High and Super Speed Device USB High Speed Device compatible Supported OS Microsoft Windows Vista Windows 7 Service Pack 1 SP1 and Windows 8 Windows 8 1 Plug and Play Capability You can install the monitor in any Plug and Play compatible system The monitor automati
32. ge the settings and then either proceed to another menu or exit the OSD menu the monitor automatically saves those changes The changes are also saved if you change the settings and then wait for the OSD menu to disappear 1 Press the Menu button to launch the OSD menu and display the main menu Dell UP2414Q Energy Use F Input Source a Color Settings O DIR IEVA Aia E I PBP Settings W7 Energy Settings a Menu Settings Other Settings Personalize C Resolution 3840x2160 30Hz 2 Press the and buttons to move between the setting options As you move from one icon to another the option name is highlighted See the following table for a complete list of all the options available for the monitor 5 Press the or Pa button once to activate the highlighted option Press the and buttons to select the desired parameter 5 Press the button to enter the slide bar and then use the AR button according to the indicators on the menu to make your changes 6 Press the pas button once to return to the main menu to select another option or press the x lt button two or three times to exit from the OSD menu 28 Operating the Monitor Menu and Icon Submenus Energy Use Brightness Ata Contrast Description This meter shows the energy level being consumed by the monitor in real time Use this menu to activate Brightness Contrast adjustment Dell UP2414Q Energy Use E Input Source
33. gns of smoke or Sparks Monitor malfunctions on amp off Cycle power On Off Pixel that is permanently Off is a natural defect that can occur In LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at http www dell com support monitors Cycle power On Off Pixel that is permanently Off is a natural defect that can occur In LCD technology For more information on Dell Monitor Quality and Pixel Policy see Dell Support site at http www dell com support monitors Reset the monitor to Factory Settings Adjust brightness amp contrast controls via OSD Do not perform any troubleshooting steps Contact Dell immediately Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Reset the monitor to Factory Settings Perform monitor self test feature check to determine if the Intermittent problem occurs In self test mode Troubleshooting 53 Missing Color Picture missing color Picture color not good Image retention Faint shadow from a Static from the image left on the static image monitor for along displayed period of time appears on the screen 54 Troubleshooting Perform monitor self test feature check Ensure that the video cable connecting the monitor to the computer is connected properly and is secure Check for bent or broken pins in the video cable connector Tr
34. he Intel graphics tab click Graphic Properties select the Rotation tab and then set the preferred rotation Z NOTE Ifyou do not see the rotation option or it is not working correctly go to www dell com support and download the latest driver for your graphics card Operating the Monitor 49 Troubleshooting AN CAUTION Before you begin any of the procedures in this section follow the Safety Instructions Self Test Your monitor provides a self test feature that allows you to check whether your monitor is functioning properly If your monitor and computer are properly connected but the monitor screen remains dark run the monitor self test by performing the following steps 1 Turn Off both your computer and the monitor 2 Unplug the video cable from the back of the computer 5 Turn On the monitor The floating dialog box should appear on screen against a black background if the monitor cannot sense a video signal and is working correctly While in self test mode the power LED remains white Also depending upon the selected input one of the dialog boxes shown below will continuously scroll through the screen Dell UP2414Q Dell UP2414Q Noe BITE Ni re a r 0 2 No Mini DisplayPort Cable The display will go into Power Save Mode in 5 minutes The display will go into Power Save Mode in 5 minutes o www dell com support monitors www dell com support monitors Dell UP2414Q No HDMI Cable The display will go into
35. her than its own 2014 03 Rev A01 Contents 1 About Your Monitor 0 cee ee 5 Package Contents 0 00 cee es 5 Product Features 1 0 2 eee ee es 6 Identifying Parts and Controls 0 2 000002 eee 7 Monitor Specifications 0 0 00 eee ee 10 Plug and Play Capability 2 0 00 00000 18 LCD Monitor Quality and Pixel Policy 19 Maintenance Guidelines 0 0002 eee eens 19 2 Setting Up the Monitor 0 0 cee 20 Attaching the Stand 0 0 00 02 ee es 20 Connecting Your Monitor 0 000 cee ee es 20 Organizing the Cables 0 2002 eee eee 22 Attaching the Cable Cover 2 00 00 2 ee eae 22 Removing the Stand 0 00 0 ee es 23 Wall Mounting Optional 0 200800 2 eee 24 3 Operating the Monitor 0 0 0 ees 25 Using the Front Panel Controls 0 2 00008 25 Using the On Screen Display OSD Menu 28 Setting the Maximum Resolution 00 0 000 44 Setting the DP1 2 Display naonao 2 0 20 00000 45 Using the Tilt Swivel and Vertical Extension 47 Rotating the Monitor aaau aaa ee es 48 4 Troubleshooting 2 es 50 Self Test hehe hep eb EEE eee ee oe ea A 50 Built in Diagnostics 2 0 0 ee ee 51 Common Problems 0000 ee eee ee ee es 52 Product Specific Problems 0 00082 eaae 55 Trouble
36. le displays Extend these displays v You must select Apply before making additional changes Make this my main display Project to a second screen or press the Windows logo key S8 P Make text and other items larger or smaller What display settings should choose Show desktop only on Display the status of a particular monitor This option is typically chosen when the laptop is used as a PC so the user can enjoy a large external monitor Most current laptops support main stream resolutions As shown in the figure above the resolution of the laptop monitor is only 1566 x 68 but after connecting a 23 8 external LCD monitor users can immediately improve their visual enjoyment to 5840 x 2160 UHD quality Setting Up Your Monitor 71 i For Windows Vista amp Display Settings Monitor Drag the icons to match your monitors Identify Monitors a Generic PoP Monitor on AT Radeon HD 4800 Seres Resolution Colors Low A Highest 32 bit 1440 by 900 pimels Advanced Settings Cancel Apply How dol get the best display amp Display Settings Monitor Drag the icons to match your monitors Identify Monitors 2 Generic PoP Monitor on ATI Radeon HD 4800 Series Resolution Colors Low B High Highest 32 bit gt 1024 by 768 pixels Advanced Settings How do I get the best display cen Tee 72 Setting
37. monitor to the computer Once this cable is connected you can use the USB downstream connectors on the monitor 6 USB downstream Connect your USB device You can only use this ports connector after you have connected the USB cable to the computer and USB upstream connector on the monitor 7 Dell Soundbar Attaches the optional Dell Soundbar model AC511 mounting slots only Sealed by removable plastic sheets NOTE Dell soundbar is sold separately About Your Monitor 9 Monitor Specifications Flat Panel Specifications Screen type Active matrix TFT LCD Panel type In Plane Switching Viewable image Diagonal Horizontal Active Area Vertical Active Area 60 47 cm 23 8 inches viewable image size 527 04 mm 20 7 inches 296 46 mm 11 7 Inches Area 156246 28 mm 242 2 inches Pixel pitch OISZ rata PPI Pixel per inch 185 ppl Viewing angle 178 vertical typ 178 horizontal typ Luminance output 350 cd m typ Contrast ratio 1000 1 typ Dynamic Contrast ratio 2 000 00071 Faceplate coating Antiglare with hard coating 3H Backlight LED edge light system Response Time 8 ms GtG typical Color depth 1 07 Billion colors 8 Bits A FRC Color gamut Typical 100 SRGB 99 Adobe RGB Resolution Specifications Horizontal scan range 30 KHz to 140 KHz automatic Vertical scan range 24 Hz to 75
38. ms 20 Setting Up the Monitor Connecting the black DisplayPort or miniDP cable Connecting the USB 3 0 cable After you have completed connecting the DP mini DP HDMI cable follow the procedure below to connect the USB 3 0 cable to the computer and complete your monitor setup 1 2 5 Connect the upstream USB 3 0 port cable supplied to an appropriate USB 3 0 port on your computer See Bottom View for details Connect USB 3 0 peripherals to the downstream USB 4 0 ports on the monitor Plug the power cables for your computer and monitor into a nearby outlet Turn On the monitor and the computer If your monitor displays an image installation is complete If it does not display an image see Troubleshooting Use the cable slot on the monitor stand to organize the cables Setting Up the Monitor 21 A CAUTION The graphics are used for the purpose of illustration only Appearance of the computer may vary Organizing the Cables gia After attaching all necessary cables to your monitor and computer See Connecting Your Monitor for cable attachment use the cable management slot to organize all cables as shown above Attaching the Cable Cover 22 Setting Up the Monitor Removing the Stand NOTE To prevent scratches on the LCD screen while removing the stand ensure that the monitor is placed on a clean surface NOTE This is applicable for a monitor with a stand When any other stand is
39. oduct and Safety Information Guide e Factory Calibration Report Product Features The Dell UltraSharp 24 Monitor Model UP2414Q has an active matrix thin film transistor TFT liquid crystal display LCD and LED backlight The monitor features include e 6047 cm 23 8 inch active area display Measured diagonally 3840 x 2 160 resolution plus full screen support for lower resolutions e Tilt swivel vertical extension and rotate adjustment capabilities e Stand lock e Superb pin sharp clarity with high PPI of 185 ppi e Removable pedestal and Video Electronics Standards Association VESA 100 mm mounting holes for flexible mounting solutions 6 About Your Monitor e Plug and play capability if supported by your system e On Screen Display OSD adjustments for ease of set up and screen optimization e Software and documentation media includes an information file INF Image color Matching File ICM Dell Display Manager software application and product documentation Dell Display Manager included comes in the CD attached with the monitor e Securnty lock slot e Asset Management Capability e Energy Star Compliant e EPEAT Gold Compliant e ROHS compliant e BFR PVC Free Exclude external cables e Arsenic Free glass and Mercury Free for Panel only e Energy Gauge shows the energy level being consumed by the monitor in real time e TCO Certified Displays Identifying Parts an
40. op The horizontal line displayed on both monitors can be based on the laptop or external monitor These are all adjustable options and all a user need do is drag the monitor of the main screen to the extended monitor Setting Up Your Monitor 69 i For Windows Vista Display Settings Monitor Drag the icons to match your monitors Identity Monitors a Generic PoP Monitor on ATI Radeon HD 4800 Series E This is my main monitor Wl Extend the desktop onto this moniter Resolution Colors Low p High Highest 32 bit 1024 by 768 pixels How do get the best display Advanced Settings ii For Windows 7 Change the appearance of your displays Detect Display 1 Mobile PC Display z Resolution 1024 x 768 Orientation Landscape Multiple displays Duplicate these displays You must abana these displays H changes eer een Show desktop only on 1 Make tis MY M Show desktop only on 2 Connect to a projector or press the AY key and tap P Make text and other items larger or smaller What display settings should I choose OK Cancel Apply 70 Setting Up Your Monitor iii For Windows 8 Windows 8 1 PRB T BPR TEE z a gt F Ea Appearance and Personalization Display Screen Resolution Search Control Panel Change the appearance of your displays Display 2 DELL UP2414Q E Resolution 1366 x 768 Orientation Landscape Multip
41. or OOOOOOO OOO GBOODOOO OO Pin Number 19 pin Side of the monitor Pin Number 19 pin Side of the monitor connector connector i TMDS DATA 2 11 TMDS CLOCK SHIELD 2 TMDS DATA 2 SHIELD 12 TMDS CLOCK 5 TMDS DATA 2 13 Floating 4 TMDS DATA 1 14 Floating 5 TMDS DATA 1 SHIELD 15 DDC CLOCK SDA 6 TMDS DATA 1 16 DDC DATA SDA 7 TMDS DATA 0 17 GROUND 8 TMDS DATA O SHIELD 18 5 V POWER 9 TMDS DATA 0 19 HOT PLUG DETECT 10 TMDS CLOCK About Your Monitor 15 Universal Serial Bus USB Interface This section gives you information about the USB ports that are available on the back and bottom of your monitor K NOTE The USB ports on this monitor are USB 5 0 compliant Transfer speed Data Rate Power Consumption SuperSpeed 5 Gbps 4 5 W Max each port Hi Speed 480 Mbps 2 5 W Max each port Full soeed 12 Mbps 2 5 W Max each port NOTE Up to 1 5 A on USB downstream port port with SSZ lightning icon with BC 1 2 compliance devices up to 0 9 A on the other 3 USB downstream ports USB Upstream Connector USB Downstream Connector Pin Number Signal Name VBUS D D GND StdA_SSRX StdA_SSRX GND_DRAIN SIGA_S3 1 X StdA_SSTX N a2 IN Aw Nie Pin Number Signal Name 1 VBUS 2 D gt D 4 GND a HOB oo LAS 6 Std B55 1 7 GND_DRAIN 8 StdB_SSRX
42. owing messages will appear depending on the selected input Dell UP2414Q There is no signal coming from your computer Press any key on the keyboard or move the mouse to wake it up If there is no display press the monitor button now to select the correct input source on the On Screen Display menu If either HDMI DP or m DP input is selected and the corresponding cable is not connected a floating dialog box as shown below appears Dell UP2414Q No DisplayPort Cable The display will go into Power Save Mode in 5 minutes www dell com support monitors Operating the Monitor 43 Dell UP2414Q No Mini DisplayPort Cable The display will go into Power Save Mode in 5 minutes EE www dell com support monitors Dell UP2414Q No HDMI Cable The display will go into Power Save Mode in 5 minutes www dell com support monitors See Troubleshooting for more information Setting the Maximum Resolution In Windows Vista Windows 7 or Windows 8 Windows 8 1 1 For Windows 8 Windows 8 1 select the Desktop tile to switch to classic desktop 2 Right click on the desktop and click Screen Resolution 5 Click the Dropdown list of the Screen resolution and select 3840 x 2160 4 Click OK If you do not see 840 x 2100 as an option you may need to update your graphics driver Depending on your computer complete one of the following procedures If you have a Dell desktop or portable compu
43. p View Sort by Refresh Paste Paste shortcut 66 Setting Up Your Monitor 3 Click Multiple displays to choose a display selection If you do not see the additional monitor listed click Detect You may need to restart your system and repeat steps 1 to 5 if the system does not detect the added monitor Py z z z a S gt gt amp E Appearance and Personalization gt Display Screen Resolution vje Change the appearance of your displays Display 2 DELL UP2414Q Resolution 1366 x 768 Orientation Landscape Multiple displays Extend these displays v You must select Apply before making additional changes Make this my main display Project to a second screen or press the Windows logo key S8 p Make text and other items larger or smaller What display settings should choose Setting Up Your Monitor 67 d Setting Display Styles For Multiple Monitor After the external monitor s have been set up users can select the de sired display style from Multiple displays menu Duplicate Extend Show Desktop On 74 NOTE Please optimize the size of the icons and fonts on multiple monitors that suits the user preference Duplicate these displays Duplicate the same screen on two monitors with the same resolution chosen based on the monitor with a lower resolution i For Windows Vista DUPLICATE NOT AVAILABLE ii For Windows 7 Change the appearance of your displays
44. ptimized for RGB input color format For optimal color accuracy of SRGB and AdobeRGB turn Uniformity Compensation to Off in the OSD NOTE Factory Reset will remove all calibrated data in CALL and CAL2 e Custom Color Allows you to manually adjust the color settings Press the Ky and PY buttons to adjust the Red Green and Blue values and create your own preset color mode Use the and buttons to select the Gain Offset Hue Saturation Gain Select it to adjust input RGB signal gain level default value are 100 Offset Select it to adjust RGB black level offset value default value are 50 to control your monitor base color Hue Select it to adjust RGBCMY hue value individually default value are 50 Saturation Select it to adjust RGBCMY saturation value individually default value are 50 Allows you to display different color spaces on Space the left and right half of the screen When Zonal Color Space is On the right half retains the current selected color space You can select the color space of the left half with options on the list e Off Disables zonal color space feature e Adobe RGB his mode is compatible with Adobe RGB 99 coverage e sRGB Emulates 100 sRGB e CAL1 CAL2 User calibrated preset mode using Dell Ultrasharp Color Calibration Software or other Dell approved software Dell Ultrasharp Color Calibration Software works with the X rite colorimeter iLDisplay Pro The i1Displa
45. r Before you rotate the monitor your monitor should be fully vertically extended and fully tilted up to avoid hitting the bottom edge of the monitor 48 Operating the Monitor NOTE To use the Display Rotation function Landscape versus Portrait view with your Dell computer you require an updated graphics driver that is not included with this monitor o download the graphics driver go to www dell com support and see the Download section for Video Drivers for latest driver updates NOTE When in the Portrait View Mode you may experience performance degradation in graphic intensive applications 5D Gaming and etc Adjusting the Rotation Display Settings of Your System After you have rotated your monitor you need to complete the procedure below to adjust the Rotation Display Settings of your System NOTE Ifyou are using the monitor with a non Dell computer you need to go the graphics driver website or your computer manufacturer website for information on rotating the contents on your display TO adjust the Rotation Display Settings 1 Right click on the desktop and click Properties 2 Select the Settings tab and click Advanced 5 If you have an ATI graphics card select the Rotation tab and set the preferred rotation If you have an nVidia graphics card click the nVidia tab in the left hand column select NVRotate and then select the preferred rotation If you have an Intel graphics card select t
46. r What display settings should choose ES Appearance and Personalization Display Screen Resolution v e Search Control Panel p Change the appearance of your displays Display 2 DELL UP2414Q v Resolution Orientation Landscape Multiple displays Show desktop only on2 v Duplicate these displays A You must sele Extend these displays nal changes Show desktop only on 1 Make this my mam jesktor Advanced settings Project to a second screen or press the Windows logo key M P Make text and other items larger or smaller What display settings should choose Cancel i i Apply 74 Setting Up Your Monitor
47. shooting the Card Reader 000005 56 S PIDDGNGIN cco 5525 csc AE ccs ees sete beset meee ese sete see 58 WARNING Safety Instructions 00 00008 58 FCC Notices U S Only and Other Regulatory Information 58 Contact Dell huaa aaa 58 6 Setting Up Your Monitor 0 00 ees 59 Setting the display resolution to 3840 x 2160 maximum 59 If you have a Dell desktop or a Dell portable computer with internet access 0 60 If you have non Dell desktop portable computer or graphic CAG 4h 4 een eae ee CG ee ee ee ee Ba Be 61 Procedures for setting up dual monitors in Windows Vista Windows 7 or Windows 8 Windows 8 1 62 About Your Monitor Package Contents Your monitor ships with the components shown below Ensure that you have received all the components and Contact Dell if something is missing K NOTE Some items may be optional and may not ship with your monitor Some features or media may not be available in certain countries K NOTE To set up with any other stand please refer to the respective stand setup guide for setup instructions e Monitor e Stand e Cable Cover About Your Monitor 5 e Power Cable varies by countries e DisplayPort cable Mini DP to DP e USB 3 0 upstream cable enables the USB ports on the monitor e Drivers and Documentation media e Quick Setup Guide e Pr
48. ter e Go to www dell com support enter your service tag and download the latest driver for your graphics card If you are using a non Dell computer portable or desktop e Go to the support site for your computer and download the latest graphic drivers e Go to your graphics card website and download the latest graphic drivers NOTE It may be necessary to adjust the font size when using the maximum resolution in this Display To change the font size go to Windows 7 and Windows 8 Windows 8 1 Control Panel gt Appearance and Personalization gt Display 44 Operating the Monitor Setting Up the DP1 2 Display The default out of factory setting in the UP24140 is DP1 1a To enable 3840 x 2160 at 60 Hz ensure the graphics card of the DP source is DP1 2 certified with MST feature capable of supporting resolution up to 3840 x 2160 at 60 Hz and its driver supports Display D v1 5 then change the DP setting to DP1 2 by performing the below steps A Monitor is able to show content 1 Use OSD button to navigate to Display Settings Dell UP2414Q Energy Use L Brightness Contrast Sa 1 Aspect Ratio gt 16 9 E Input Source Sharpness gt 50 AE Color Settings __ Display Settings il PBP Settings Uniformity Compensation Off W7 Energy Settings Ba Menu Settings Other Settings Personalize DY o E Valalic Reset Display Settings Resolution 3840x2160 30Hz 2 Go to DisplayPort
49. ttings Menu Settings Other Settings Personalize C PBP Resolution PBP submenu Dell UP2414Q O Brightness Contrast Input Source _ Color Settings ee g Cc Display Settings PBP Settings W Energy Settings e Menu Settings Other Settings Personalize a PBP Mode Resolution 5840x2160 30Hz Energy Use Hitiinnniinnnnt PBP Mode gt DisplayPort Size gt Fill Resolution 3840x2160 30Hz when PBP Off Energy Use Sitinnnniinnnnt PBP Mode gt Off To turn On or Off Picture by Picture PBP Operating the Monitor 37 Size Select the PBP window size e Aspect Ratio Adjust the image ratio of PBP mode according video input e Full Full screen of PBP mode WW Energy Settings Dell UP2414Q Energy Use P10 S ISM ESSIEN Power Button LED gt On During Active E Input Source USB si lt ae s s COOPSOff During Standby eb Color Settings Monitor Sleep gt On _ Display Settings Reset Energy Settings PBP Settings Menu Settings Other Settings Personalize l Resolution 3840x2160 30Hz Power Button Allows you to set the power LED indicator On or Off LED USB Allows you to enable or disable USB function during monitor standby mode NOTE USB On Off under standby mode is only available when the USB upstream cable is unplugged This option will be greyed out when the USB upstream cable plugs in Monitor
50. ttings e Color Space Ee Menu Settings Other Settings Personalize Custom Color J Resolution 3840x2160 30Hz e Standard Loads the monitor s default color settings This is the default preset mode e Multimedia Loads color settings ideal for multimedia applications Applies to HDMI input with CEA timing YUV color domain only e Movie Loads color settings ideal for movies Applies to HDMI input with CEA timing YUV color domain only e Game Loads color settings ideal for most gaming applications e Paper Loads brightness and sharpness settings ideal for viewing text Blend the text background to simulate paper media without affecting color images Applies to RGB Input format only e Color Temp The screen appears warmer with a red yellow tint with slider set at 5 000K or cooler with blue tint with slider set at 10 000K e Color Space Allows users to select the color space Adobe RGB sRGB CAL1 CAL2 Adobe RGB This mode is compatible with Adobe RGB 99 coverage SRGB Emulates 100 sRGB CAL1 CAL2 User calibrated preset mode using Dell Ultrasharp Color Calibration Software or other Dell approved software Dell Ultrasharp Color Calibration Software works with the X rite colorimeter i1Display Pro The i1Display Pro can be purchased from the Dell Electronics Software and Accessories website 32 Operating the Monitor Zonal Color NOTE Accuracy of sRGB AdobeRGB CAL1 and CAL2 are o
51. uring such activities as clicking and selecting Theme Change the theme Themes can change a wide range of visual and auditory elements at one time including the appearance of menus icons backgrounds screen savers some computer sounds and mouse pointers Display Settings Adjust your monitor resolution which changes the view so more or fewer items fit on the screen You can also control monitor flicker refresh rate 3 Click Identify Monitors You may need to restart your system and repeat steps 1 to 5 if the system does not detect the added monitor Identify Monitors 1 Generic PnP Monitor on ATI Radeon HD 4800 Series E This is my main monitor Extend the desktop onto this monitor Resolution Low Colors L High Highest 32 bit 1440 by 900 pixels How do I get the best display Advanced Settings Setting Up Your Monitor 63 b For Windows 7 Connect the external monitor s to your laptop or desktop using a video cable DP HDMI etc and follow any of the below setup method Method 1 Using keyboard shortcut Win P 1 Press the Windows logo key P on your keyboard P 2 While holding down the Windows logo key press P to toggle between the display selections Disconnect Projector Duplicate Extend Projector only ha we y ENE Ce Method 2 Using the Screen Resolution menu 1 Right click on the desktop and click Screen resolution View sort by
52. uring writing or copying file or erasing folder Displays the error message Cannot write folder folder name or file file name during writing or Cannot remove folder folder name or file file name While eras INg you cannot write or erase in the same folder or file name Despite the dis Although the pop up e appearance window disappears of the pop up during writing if you window the eject your media media has been while the LED is still ejected while the blinking then you LED was blinking cannot complete your action on the media Cannot format Write protect switch or write onthe Jis enabled media Card reader is not USB interface is not Reinsert the media and write or erase again Format the media for writing or erasing the same folder or file name Format the media for writing or erasing the same folder or file name Verify that the write protect switch of the media is unlocked Check that your monitor is powered On Reconnect the upstream cable from your computer to the monitor Reinsert the media Switch Off and then turn On the monitor again Reboot the computer Troubleshooting 57 Appendix Nwanninc Safety Instructions WARNING Use of controls adjustments or procedures other than those specified in this documentation may result in exposure to shock electrical hazards and or mechanical hazards For information on safety instructions
53. y Pro can be purchased from the Dell Electronics Software and Accessories website NOTE When Zonal Color Space is turned on the left side of the screen will adopt the brightness setting of the right side Furthermore the factory Uniformity Compensation and Dynamic Contrast will be disabled Operating the Monitor 33 NOTE To ensure optimal color accuracy it is not recommended to adjust the Contrast or Brightness settings after calibrating CALL and CAL2 It is recommended to calibrate CALL and CAL2 to the same desired luminance level before turning on Zonal Color Space Contrast 2 Allows you to adjust the contrast on the left side of the screen when Zonal Color Space or and PBP Mode is turned on Border Allows you to turn the blue border Off or On The border is to indicate the section of the screen that may be In a different color space Hue This feature can shift color of video image to green or purple This is used to adjust the desired flesh tone color Use or to adjust the hue from O to 100 Press to Increase the green shade of the video Image Press to increase the purple shade of the video Image NOTE Hue adjustment is available only for Movie and Game mode Saturation This feature can adjust the color saturation of the video image Use or to adjust the saturation from O to 100 Press to increase the monochrome appearance of the video image Press to increase the colorful appearance of the video image
54. y different color Preset Modes in Color Settings OSD Change the Input Color Format to RGB or YPbPr in the Color Settings OSD Run the built in diagnostics Use the Power Management feature to turn Off the monitor at all times when not In use for more information see Power Management Modes Alternatively use a dynamically changing screensaver Product Specific Problems Symptoms Experience Screen image Image Is IS too small Cannot adjust the monitor with the buttons on the front panel No Input Signal when user controls are pressed The picture does not fill the entire screen Unable to see Post screen or Vbios setting centered on screen but does not fill entire viewing area OSD does not appear on the screen No picture the LED light is white TACH ture cannot fill the height or width of the screen May miss the post screen or VbIOS setting during boot up Check the Aspect Ratio setting in Display Settings OSD Reset the monitor to Factory Settings Turn Off the monitor unplug the power cord plug back and then turn On the monitor Check the signal source Ensure the computer is not in the power saving mode by moving the mouse or pressing any key on the keyboard Check to make sure Video Source to DisplayPort or Mini DisplayPort or HDMI is powered and playing video media Check whether the signal cable is plugged in properly Re plug the signal

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