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DELL Vostro 2421

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1. Installing the Wireless Mini Card 1 Connectthe antenna cables to their respective connectors marked on the wireless mini card 2 Insertthe wireless mini card into its connector at a 45 degree angle into its slot 3 Press down the wireless mini card and tighten the screw to secure the wireless mini card to the computer 4 Install a keyboard b optical drive assembly c memory module d access panel e battery 5 Follow the procedures in After Working Inside Your Computer Removing the Palmrest 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery b memory module 17 c access panel d keyboard 3 Remove the screws that secure the palmrest to the computer ma am m anm 8 mm 4 Flip the computer and remove the screws that secure the palmrest to the system board 5 Disconnect the touchpad and power button cable from the system board 6 Flip the computer and push the hooks inside the battery bay before releasing the plamrest 7 Flip the computer and release the tabs on the sides to lift the palmrest from the computer 19 Installing the Palmrest 1 2 3 4 5 6 Align and press the palmrest on the computer until it snaps into place on all the sides Connect the touchpad and power button cables to the system board Tighten the screws to secure the palmrest to the system board Flip the computer and tighten the screws to secure the palmr
2. 2 Click Shut Down or 1 Click sta 2 Click the arrow in the lower right corner of the Start menu as shown below and then click Shut a Down 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 4 seconds to turn them off After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer A CAUTION To avoid damage to the computer use only the battery designed for this particular Dell computer Do not use batteries designed for other Dell computers Connect any external devices such as a port replicator battery slice or media base and replace any cards such as an ExpressCard Connect any telephone or network cables to your computer A CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer Replace the battery Connect your computer and all attached devices to their electrical outlets Turn on your computer Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer Recommended Tools The procedures in this document may require the following tools e Small flat blade screwdriver Phillips screwdr
3. Help and Support and then select the option to view information about your computer Table 9 System Information Feature Chipset DRAM bus width Flash EPROM Table 10 Processor Feature Types L1 cache L2 cache L3 cache Table 11 Memory Feature Memory connector Memory capacity Memory type Minimum memory Maximum memory Table 12 Audio Feature Type Controller Stereo conversion Interface Speakers Description Intel HM76 64 bits and 128 bits 8 MB Description e Intel Celeron Dual Core ULV e Intel Pentium Dual Core ULV e Intel Core i3 ULV e Intel Core ib ULV 32 KB 256 KB Up to 4 MB Description two internally accessible DDR3 DDR3L connectors 2GB and 4 GB 1600 MHz dual channel DDR3 configuration 2 GB 4 GB 6 GB and 8 GB 8 GB Description 2 channel high definition audio Realtek ALC3221 24 bit analog to digital and digital to analog Intel HDA bus 2x2W 49 Feature Volume controls Table 13 Video Feature Video type Video Controller UMA Discrete Data bus External display support Table 14 Camera Feature Camera Resolution Video Resolution maximum Diagonal viewing angle Table 15 Communication Feature Network adapter Wireless Table 16 Ports and Connectors Feature Audio Video Network adapter USB Description program menu and keyboard media control keys Description LVDS Intel HD Graphics 3000 4000 shared memory NVIDIA Ge
4. 6 cell smart lithium ion 65 WHr 12 50 mm 0 49 inch 66 00 mm 2 60 inches 51 Feature Depth Weight Life span Voltage Temperature range Operating Non Operating Coin cell battery Table 21 AC Adapter Feature Type Vostro 2421 with integrated video card Vostro 2421 with discrete video card Input voltage Input current maximum Input frequency Output power Output current Rated output voltage Temperature range Operating Non Operating Table 22 Physical Feature Height Width Depth Weight minimum 52 Description 291 70 mm 11 48 inches 0 30 kg 0 66 Ib 600 discharge charge cycle e 14 80 VDC 4 cells e 11 10 VDC 6 cells 0 C to 35 C 32 F to 95 F 40 C to 65 C 40 F to 149 F 3 V CR2032 lithium ion Description 65 W 90 W 100 VAC to 240 VAC 1 50 A 1 60 A 1 70 A 2 50 A 50 Hz 60 Hz 65 W 90 W 3 34 A 4 62 A 19 50 VDC 0 C to 40 C 32 F to 104 F 40 C to 70 C 40 F to 158 F 25 35 mm 0 99 inches 346 00 mm 13 62 inches 245 mm 9 64 inches 1 98 kg 4 36 Ib Table 23 Environmental Feature Temperature Operating Storage Relative humidity maximum Operating Storage Altitude maximum Operating Non Operating Airborne contaminant level Description 0 C to 35 C 32 F to 95 F 40 C to 65 C 40 F to 149 F 10 to 90 non condensing 10 to 95 non condensing 15 2 m to
5. Enables or disables camera Default Enabled Enables or disables internal Default Enabled bluetooth Enables or disables WLAN Default Enabled Enables or disables media Default Enabled card reader Enables or disables optical Default Enabled drive Enables or disables boot Default Disabled Enables or disables USB Default Disabled debug The Security tab displays the security status and allows you to manage the security features of the computer Table 4 Security Options Option Admin Password System Password Hdd Password State Password Change Password Bypass Computrace The Boot tab allows you to change the boot sequence Table 5 Boot Options Option Secure Boot Load Legacy Option ROM 40 Description This field displays if a admin password is set for this computer or not Default Cleared Not installed This field displays if a system password is set for this computer or not Default Cleared Not installed This field displays if a HDD password is set for this computer or not Default Cleared Allows you to add remove permission for changing passwords Allows you to bypass the system password and the internal HDD password prompts during a system restart resume from hibernate state Default Disabled Enable or disable the Computrace feature on your computer Description Allows you to boot securely Default Disabled Allows you to load legacy option Default Disabled
6. Identify the latest BIOS file and click Download File Select your preferred download method in the Please select your download method below window click Download Now The File Download window appears Click Save to save the file on your computer Click Run to install the updated BIOS settings on your computer Follow the instructions on the screen System and Setup Password You can create a system password and a setup password to secure your computer Password Type Description System password Password that you must enter to log on to your system Setup password Password that you must enter to access and make changes to the BIOS settings of your computer 41 A CAUTION The password features provide a basic level of security for the data on your computer A CAUTION Anyone can access the data stored on your computer if is not locked and left unattended u NOTE Your computer is shipped with the system and setup password feature disabled Assigning a System Password and Setup Password You can assign a new System Password and or Setup Password or change an existing System Password and or Setup Password only when Password Status is Unlocked Ifthe Password Status is Locked you cannot change the System Password u NOTE If the password jumper is disabled the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the computer To enter a system setup press F2 immed
7. 3048 m 50 to 10 000 ft 0 to 35 C 15 2 m to 10 668 m 50 ft to 35 000 ft G1 as defined by ISA S71 04 1985 53 54 Contacting Dell u NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 2 3 4 Visit www dell com support Select your support category Verify your country or region in the Choose a Country Region drop down menu at the top of page Select the appropriate service or support link based on your need 55
8. Drive Assembly sessi eenenenntn ttn tet tente rtr intrent tete errar tn thin tenen 13 Removing the Optical Drive Assembly esses eene conan tette tentent tee then it tette enirn 14 Installing the Optical Drive Assembly nente tentent tentent nente tnt en tnter tenens ten 15 Removing the Keyboard ini a nennen enden a ve da Ede a n ve de ade rn 15 Iristalling the Kevboaltd o eec deae a RER 17 Removing the Wireless Mini Card A 17 Installing the ES A 17 Removing the Palmrest sssscsssescsesssssssscsescsescsesssesessessesesesesessseseussassssesesesesesauacsesesesesssesacacseseseseseseussaescseseseees 17 Installing the Palmrest 2 intente dida id re eria nde n inn 20 Removing the Input Output 1 0 Board esses eene nente tnter nne tnter tnnt tn ren 20 Installing the Input Output 1 0 Board eese eeeee eene tentent tentent tentent ntt tenens nen 21 Removing the Coin Cell Battery Installing the Coin Cell Battery seu edel ed Running Removing the System Board s ma ei ee le aiii Ir stalling thie System BOBtG iecit iu cider esta ende pe Pe RES Re Ee reed Re ens Removing the ET TEST SERERE Installing he Heatsln Kx cra dene ele tea cist dab te reor aa neue o ctetu nee a neuer ren Henioving tlie Speakers eite eti PD saath Aisin eee eene ee Gaba onda Pedo Installing the Speakers iii dd dai inde rn
9. I O chip failure Keyboard controller test failure System board failure 4 RAM Read Write failure Memory failure 5 Real time clock power fail CMOS battery failure 46 Code Cause and Troubleshooting Steps Video BIOS test failure Video card failure CPU cache test failure Processor failure Display Display failure LED Error Codes Diagnostic LED codes are communicated via the Power Button LED The Power Button LED blinks the corresponding LED codes for the corresponding fault condition Example For No Memory detected LED code 2 The Power Button LED blinks two times followed by a pause blinks two times pause etc This pattern continues until the system is powered off Code 1 Cause and Troubleshooting Steps System board BIOS ROM failure System board failure covers BIOS corruption or ROM error Memory No memory RAM detected Chipset Error North and South Bridge Chipset DMA IMR Timer Error Time Of Day Clock test failure Gate A20 failure Super I O chip failure Keyboard controller test failure System board failure RAM Read Write failure Memory failure Real time clock power fail CMOS battery failure Video BIOS test failure Video card failure CPU cache test failure Processor failure Display Display failure 4 48 Specifications u NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start Start icon
10. Setup defined boot device order and boot directly to a specific device for example optical drive or hard drive During the Power on Self Test POST when the Dell logo appears you can e Access System Setup by pressing F2 key Bring up the one time boot menu by pressing lt F12 gt key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are Removable Drive if available e STXXXX Drive u NOTE XXX denotes the SATA drive number e Optical Drive e Diagnostics u NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequence screen also displays the option to access the System Setup screen Navigation Keys The following table displays the system setup navigation keys NOTE For most of the system setup options changes that you make are recorded but do not take effect until you restart the system Table 1 Navigation Keys Keys Navigation Up arrow Moves to the previous field Down arrow Moves to the next field Enter Allows you to select a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable Tab Moves to the next focus area 37 Keys Navigation K NOTE For the standard graphics browser only lt Esc gt Moves to the previous page till you view the main screen Pressing lt Esc gt in the main screen displays a message
11. of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user interaction Always ensure that you are present at the computer terminal when the diagnostic tests are performed Power on the computer 2 Asthe computer boots press the F12 key as the Dell logo appears 3 On the boot menu screen select the Diagnostics option The Enhanced Pre boot System Assessment window is displayed listing all devices detected in the computer The diagnostics starts running the tests on all the detected devices 4 Ifyou wish to run a diagnostic test on a specific device press Esc and click Yes to stop the diagnostic test 5 Select the device from the left pane and click Run Tests 6 If there are any issues error codes are displayed Note the error code and contact Dell Diagnostics Table 6 Device Status Lights O Pp Turns on when you turn on the computer and blinks when the computer is in a power management mode Turns on when the computer reads or writes data Turns on steadily or blinks to indicate battery charge status Turns on when wireless networking is enabled If the computer is connected to an electrical outlet the battery light operates as follows 45 Table 7 Battery Status Lights Alternately blinking amber light and blue light A
12. that prompts you to save any unsaved changes and restarts the system lt F1 gt Displays the System Setup help file System Setup Options u NOTE The system setup options may vary depending on the computer model The Main tab lists out the primary hardware features of the computer The table below defines the function of each option Table 2 Main Options Option System Time System Date BIOS Version Product Name Service Tag Asset Tag CPU Type CPU Speed CPU ID CPU Cache L1 Cache L2 Cache L3 Cache 38 Description Allows you to reset the time on the computer s internal clock Allows you to reset the date on the computer s internal calendar Displays the BIOS revision Displays the product name and the model number Displays the service tag of your computer Displays the asset tag of your computer if available Displays the type of processor Displays the speed of the processor Displays the processor ID Displays the processor L1 cache size Displays the processor L2 cache size Displays the processor L3 cache size Option Fixed HDD SATA ODD AC Adapter Type Total Memory System Memory Speed Description Displays the model number and capacity of the hard drive Displays the model number and capacity of the optical drive Displays the type of the AC adapter Displays the memory installed on the computer Displays the memory speed The Adva
13. Dell Vostro 2421 Owner s Manual Regulatory Model P37G Regulatory Type P37G001 Contents Notes Cautions and Warnings essere nennen tnnt tenter te tnos 0 1 Working on Your Computer esee eee rennen nenne tenter tntn toten tento tenta tantas 5 Before Working Inside Your Computer eese r nan tnter tette tnt AEn sentent intr intres tentent 5 A De ee E Oe tee a diver Rede AEA After Working Inside Your Computer 2 Removing and Installing Components eee eeeeeeeee nennen tnn te tanta tanta nans 9 Recommended OOS un A dad 9 Removing the Secure Digital SD Card sss eese ete annn tnter rra 9 Installing the Secure Digital SD AA 9 Removing thieBattery s cei entes ga ta nas a sie tone eei RD b ae edo P ev PUE n Ded eR ens 9 Installing the B atte ry REN 10 Removing the Accass Panel a ERR EREMO RON a a a AA A ET 10 Installing the Access Panel rn anna ae 11 Removing the Memory Module cccccccscsssscssscsesescsecsssescsesessseseusesessseseseuseseseseussasaesesssescaesesesesseecaeseseneceeseseaeees 11 Installing the Memory Module ssssssssssssescsescsesssscsescsescsescsesesesssesssssssssseseseseseseseseseussaesssesesessesseseseseseseseseees 12 Removing the Hard Drive ASS MDI scccsescsesssssssecsesesescsesesseessescsescseseseseseseusesesesesesssesasassescsesesesceuscaeecseseseees 12 Installing the Hard
14. Force GT625M 1GB DDR3 64 bits HDMI Description 0 92 megapixels 1280 x 720 HD at 30 fps maximum 66 Description 10 100 Mbps Ethernet LAN on Motherboard LOM e Wi fi 802 11 b g n e bluetooth 4 0 Description one headphone microphone combo port headset one 19 pin HDMI connector one RJ45 port two USB 3 0 ports rear one with window debug e one USB 2 0 port u NOTE The powered USB 3 0 connector also supports Microsoft Kernel Debugging The ports are identified in the documentation shipped with your computer Media card reader 50 one 8 in 1 slot Table 17 Display Feature vostro 2421 Type Dimensions Height Width Diagonal Active area X Y Maximum resolution Maximum Brightness Operating angle Refresh rate Minimum Viewing angles Horizontal Vertical Pixel pitch 14 0 inches HD WLED 320 90 mm 12 63 inches 205 60 mm 8 09 inches 355 60 mm 14 00 inches 320 90 mm x 205 60 mm 12 63 inches x 8 09 inches 1366 x 768 pixels 200 nits 0 closed to 135 60 Hz 405 40 105 30 0 2265 mm x 0 2265 mm Table 18 Keyboard Feature Description US 102 Brazil 105 UK 103 and Japan 106 Number of keys Table 19 Touchpad Feature Description Active Area X axis Y axis Table 20 Battery Feature 240 dpi 56 00 mm 2 20 inches 100 00 mm 3 94 inches Description Type Dimensions Height Width e 4 cell smart lithium ion 40 WHr e
15. Option Description Boot List Option Allows you to view the boot options Add Boot Option Allows you to add a boot option Delete a Boot Option Allows you to delete a boot option View Boot Option Properties Allows you to view the properties of the boot option Exit This section allows you to save discard and load default settings before exiting from System Setup Updating the BIOS Itis recommended to update your BIOS system setup on replacing the system board or if an update is available For notebooks ensure that your computer battery is fully charged and connected to a power outlet 1 2 3 Restart the computer Go to support dell com support downloads If you have your computer s Service Tag or Express Service Code u NOTE For desktops the service tag label is available on the front of your computer u NOTE For notebooks the service tag label is available on the bottom of your computer u NOTE For All In One Desktops the service tag label is available atthe back of your computer a Enter the Service Tag or Express Service Code and click Submit b Click Submit and proceed to step 5 If you do not have your computer s service tag or express service code select one of the following a Automatically detect my Service Tag for me b Choose from My Products and Services List c Choose from a list of all Dell products On the application and drivers screen under the Operating System drop down list select BIOS
16. a power on or reboot 1 In the System BIOS or System Setup screen select System Security and press Enter The System Security screen is displayed In the System Security screen verify that Password Status is Unlocked Select System Password alter or delete the existing system password and press Enter or Tab Select Setup Password alter or delete the existing setup password and press Enter or Tab 42 NOTE If you change the System and or Setup password re enter the new password when promoted If you delete the System and or Setup password confirm the deletion when promoted Press Esc and a message prompts you to save the changes Press Y to save the changes and exit from the System Setup The computer reboots 43 44 Tr oubleshooting Enhanced Pre Boot System Assessment ePSA Diagnostics The ePSA diagnostics also known as system diagnostics performs a complete check of your hardware The ePSA is embedded with the BIOS and is launched by the BIOS internally The embedded system diagnostics provides a set of optio A Eu ns for particular devices or device groups allowing you to Run tests automatically or in an interactive mode Repeat tests Display or save test results Run thorough tests to introduce additional test options to provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you
17. d drive assembly e optical drive assembly f keyboard 30 g plamrest h display assembly i display bezel 3 Remove the screws that secure the display panel to the computer Lift the display panel and flip it 4 Peel the tape that secures display cable and disconnect the cable from the connector Remove the display panel from the display assembly 31 Installing the Display Panel oP Wry gt 6 Connect the display cable to display panel Affix the tape to secure the display cable Place the display panel on the computer Tighten the screws to secure the display panel to the computer Install a display bezel b display assembly c palmrest d keyboard e optical drive assembly f hard drive assembly g memory module h access panel i battery Follow the procedures in After Working Inside Your Computer Removing the Display Hinges 1 2 32 Follow the procedures in Before Working Inside Your Computer Remove a battery b access panel c memory module d hard drive assembly e optical drive assembly f keyboard g plamrest h display assembly i display bezel Remove the screws that secure the display hinges to the display panel Lift the display hinges off the display panel Installing the Display Hinges 1 2 Place the display hinge in its place on the display panel Tighten the screws to secure the display hinge to the display panel Install a displa
18. e aea 2 Removing the Display ASS MDI cccccscsssssssecsescsescsescseseseseuessusssesssesessseuesesesassesssessseseseuacseseseseseseueseeseseseseseseees 2 Installing the Display Assembly esses tenente tnnt tentent tenete nte ntn treni ines testen sns tenen 28 Removing th Display Bezel aaae oerte ecrit eher Rea Mea deas Installing th Display B ET Removing the Display Panel Heben Installing the Display Panel Removing the Display Hinges Installing the Display Hing S ccccccsccssssecsecsecsecsesscsscsecsecsaceecoscoecescassaesaesacsassesuesueseesaesaesaesaesansaeeeseaseaseaseaseaeeaeens Removing the Camera Module esses eene tenete tnter tnt tents RR RR RR tenete tnter anna nene anna 34 Installing the Camera Module irinin decoris ertet arena terree ERR ha ebenen achte huge 35 3 System Sposi m operi oA m Gaio Use a Ca rri tend pA E Ese o acetic Rinne DER Rd Re edt knee ger cn en dde pee e npe e uec ren a areae Navigation Key Sii iii di tiaia idad iaa Teadaanne dedic SYSTEM S CUP O cT y Snare Systeii and Set pPassWOFG 2 ceci etc tede te tette nb Re Toe eT Fed PU ee de a de EX eek Assigning a System Password and Setup Password sse tentent tns Deleting or Changing an Existing System and or Setup Password 4 Troubleshootin gimn 45 Enhanced P
19. est to the computer Install a keyboard b optical drive assembly c memory module d access panel e battery Follow the procedures in After Working Inside Your Computer Removing the Input Output 1 0 Board 1 2 20 Follow the procedures in Before Working Inside Your Computer Remove a battery b access panel c keyboard d palmrest Disconnect the 1 0 cable from the system board Remove the screw that secures the I 0 board to the computer and lift the 1 0 board from the computer Installing the Input Output 1 0 Board 5 Place the 1 0 board in its slot and snap it in place Tighten the screw to secure the 1 0 board to the computer Connect the 1 0 cable to the system board Install a palmrest b keyboard c access panel d battery Follow the procedures in After Working Inside Your Computer Removing the Coin Cell Battery 1 2 Follow the procedures in Zefore Working Inside Your Computer Remove a battery b access panel c keyboard d palmrest e wireless mini card Pry out the coin cell battery from the system board 21 f Installing the Coin Cell Battery 1 Place the coin cell battery in its slot 2 Install a system board b wireless mini card c palmrest d keyboard e access panel f battery 3 Follow the procedures in After Working Inside Your Computer Removing the System Board 1 Follow the procedures in Before Working Inside Your Compu
20. iately after a power on or reboot 1 In the System BIOS or System Setup screen select System Security and press Enter The System Security screen appears In the System Security screen verify that Password Status is Unlocked Select System Password enter your system password and press Enter or Tab Use the following guidelines to assign the system password A password can have up to 32 characters The password can contain the numbers 0 through 9 Only lower case letters are valid upper case letters are not allowed Only the following special characters are allowed space 6 D 0 Re enter the system password when prompted Type the system password that you entered earlier and click OK Select Setup Password type your system password and press Enter or Tab A message prompts you to re type the setup password Type the setup password that you entered earlier and click OK Press Esc and a message prompts you to save the changes Press Y to save the changes The computer reboots Deleting or Changing an Existing System and or Setup Password Ensure that the Password Status is Unlocked in the System Setup before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked To enter the System Setup press F2 immediately after
21. iver e Small plastic scribe Removing the Secure Digital SD Card 1 Follow the procedures in Before Working Inside Your Computer 2 Press in on the SD memory card to release it from the computer o o e A Installing the Secure Digital SD Card 1 Push the memory card into the compartment until it clicks into place 2 Follow the procedures in After Working Inside Your Computer Removing the Battery 1 Follow the procedures in Before Working Inside Your Computer 2 Slidethe release latches outwards to unlock the battery and lift the battery to remove it from the computer Installing the Battery 1 Slide the battery into its slot until it clicks into place 2 Follow the procedures in After Working Inside Your Computer Removing the Access Panel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the battery Loosen the screw that secures the access panel and remove it from the computer 4 Liftthe access panel Installing the Access Panel 1 Slide the access panel into its slot 2 Tighten the screw to secure the access panel to the computer 3 Install the battery 4 Follow the procedures in After Working Inside Your Computer Removing the Memory Module 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery b access panel 3 Prythe securing clips away from the memory module until it pops up Remove the memory module from its socket o
22. m board Installing the Heatsink 1 2 3 Align the heatsink in its place on the system board Tighten the screws to secure the heatsink to the system board Install 25 a system board b wireless mini card c palmrest d keyboard e optical drive assembly f hard drive assembly g memory module h access panel i battery 4 Follow the procedures in After Working Inside Your Computer Removing the Speakers 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery b access panel c memory module d hard drive assembly e optical drive assembly f keyboard g plamrest h wireless mini card i system board 3 Un route the speaker cable from its routing channel and lift the speaker assembly from the computer 26 Installing the Speakers 1 Place the speaker assembly in its slot and route the cables through the channels 2 Install a system board b wireless mini card c palmrest d keyboard e optical drive assembly f hard drive assembly g memory model h access panel i battery 3 Follow the procedures in After Working Inside Your Computer Removing the Display Assembly 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery b access panel c memory module d hard drive assembly e optical drive assembly f keyboard g palmrest h system board Un route the display cable from its channels Remo
23. m the computer Disconnect your computer and all attached devices from their electrical outlets Close the display and turn the computer upside down on a flat work surface u NOTE To avoid damaging the system board you must remove the main battery before you service the computer Remove the main battery Turn the computer top side up Open the display 10 Press the power button to ground the system board A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the display Pas CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components 11 Remove any installed ExpressCards or Smart Cards from the appropriate slots Turning Off Your Computer A CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shutdown the operating system In Windows 8 Using atouch enabled device a Swipe in from the right edge of the screen opening the Charms menu and select Settings l b Select the O and then select Shut down Using a mouse a Point to upper right corner of the screen and click Settings I b Click the O and select Shut down n Windows 7 1 Click Star
24. n the system board ow we 11 Installing the Memory Module 1 Insert the memory module into the memory socket and press until it clicks into place 2 Install a access panel b battery 3 Follow the procedures in After Working Inside Your Computer Removing the Hard Drive Assembly 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery b access panel 3 Remove the screws that secure the hard drive assembly to the computer 4 Slidethe hard drive in the direction shown and lift the tab to remove it from the computer 5 Installing the Hard Drive Assembly 1 Slide the hard drive assembly in its slot in the computer Tighten the screw to secure the hard drive assembly to the computer Install a memory module b access panel c battery Follow the procedures in After Working Inside Your Computer 13 Removing the Optical Drive Assembly 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the battery 3 Remove the screw that secures the optical drive and slide it out of the drive bay 4 Remove the screws that secure the optical drive bracket to the optical drive assembly 5 Remove the optical drive bracket from the optical drive assembly 6 Prythe optical drive bezel and remove it from the optical drive assembly Installing the Optical Drive Assembly Place the optical drive bezel on the optical drive and snap it in
25. n unauthenticated or unsupported non Dell AC adapter is attached to your laptop Alternately blinking amber light with steady blue light Temporary battery failure with AC adapter present Constantly blinking amber light Fatal battery failure with AC adapter present Light off Battery in full charge mode with AC adapter present Solid white light on Battery in charge mode with AC adapter present The lights located above the keyboard indicate the following Table 8 Keyboard Status Lights Turns on when the numeric keypad is enabled p Turns on when the Caps Lock function is enabled amp Turns on when the Scroll Lock function is enabled Beep Codes The computer may emit a series of beeps during start up if the display cannot show errors or problems These series of beeps called beep codes identify various problems The delay between each beep is 300 ms the delay between each set of beeps is 3 seconds and the beep sound lasts 300 ms After each beep and each set of beeps the BIOS should detect if the user presses the power button If so BIOS will jump out from looping and execute the normal shutdown process and power system Code Cause and Troubleshooting Steps 1 BIOS ROM checksum in progress or failure System board failure covers BIOS corruption or ROM error 2 No RAM detected No memory detected 3 Chipset Error North and South Bridge Chipset DMA IMR Timer Error Time Of Day Clock test failure Gate A20 failure Super
26. nced tab allows you to set various functions that affect the performance of the computer The table below defines the function of each option and its default value Table 3 Advance Options Option Intel SpeedStep Virtualization Integrated NIC USB Emulation USB Wake Support SATA Operation Adapter Warnings Function Key Behavior Battery Health Miscellaneous Devices Description Enable or disable the Intel SpeedStep feature Enable or disable the Intel Virtualization feature Enable or disable the power supply to the on board network card Enable or disable the USB emulation feature Allows USB devices to wake up the computer from standby This feature is enabled only when the AC adapter is connected Change the SATA controller mode to either ATA or AHCI Enables or disables adapter warnings Specifies the behavior of the function key Fn Specifies the health of the battery These fields let you enable or disable various on board devices Default Enabled Default Enabled Default Enabled Default Enabled Default Disabled Default AHCI Default Enabled Default Function key first 39 Option External USB Ports Microphone Camera Internal Bluetooth Internal WLAN Media Card Reader Optical Drive Boot Disable USB debug Description Enables or disables external Default Enabled USB ports Enables or disables Default Enabled microphone
27. place Place the optical drive bracket in to the optical drive Tighten the screws to secure the bracket to the optical drive assembly Slide the optical drive assembly into the drive bay in the computer Tighten the screw to secure the optical drive assembly to the computer Install the battery n o me0 mr gt Follow the procedures in After Working Inside Your Computer Removing the Keyboard 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the battery 3 Remove the screws from the back of the computer 4 Flip the computer and release the keyboard by pressing the tabs on the palmrest assembly Slide the keyboard towards the display assembly 15 Disconnect the keyboard connector from the system board and lift it up to remove it from the computer Installing the Keyboard Connect the keyboard cable to the connector on the system board Slide the keyboard in its place on the computer and snap it into place Flip the computer and connect the screws to secure the keyboard Install the battery SE gt Follow the procedures in After Working Inside Your Computer Removing the Wireless Mini Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery b access panel c memory module d optical drive assembly e keyboard 3 Disconnect the antennae from the card remove the screw and remove the wireless mini card from its slot on the system board
28. re Boot System Assessment ePSA Diagnostics sess ttes 45 DIAN EE 45 Bep C d Sii meuo ti ii iii 46 LEE a 47 A ee 49 6 Contacting Deli das 55 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following conditions exist A A A A A Es You have performed the steps in Working on Your Computer e You have read the safety information that shipped with your computer e Acomponent can be replaced or if purchased separately installed by performing the removal procedure in reverse order WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory compliance CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a w
29. rist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned NOTE The color of your computer and certain components may appear differently than shown in this document To avoid damaging your computer perform the following steps before you begin working inside the computer 1 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched Turn off your computer see Turning Off Your Computer If the computer is connected to a docking device docked such as the optional Media Base or Battery Slice undock it A CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device Disconnect all network cables fro
30. ter 2 Remove a battery b access panel c memory module d hard drive assembly e SDcard f optical drive assembly g keyboard h palmrest i coin cell battery 3 Peel the tape that secures the display cable to the system board 22 Disconnect the following cables a display 4 b DC In Port c speaker d 1 0 board 23 5 Remove the screw that secures the system board to the computer and lift the system board from the computer Installing the System Board 1 Align the system board in its place on the computer 2 Tighten the screw to secure the system board to the computer 3 Connect the following cables a display b DC In Port c speaker d 1 0 board 4 Affix the tape to secure the display cable to the system board 5 Install a wireless mini card b palmrest c keyboard d optical drive assembly e hard drive assembly f memory module g access panel h battery 6 Follow the procedures in After Working Inside Your Computer 24 Removing the Heatsink Follow the procedures in Before Working Inside Your Computer Remove a b c d e f g h i battery access panel memory module hard drive assembly optical drive assembly keyboard palmrest wireless mini card system board Flip the system board and place it on a flat surface Disconnect fan cable remove the screws that secure the heatsink to the system board Lift the heatsink from the syste
31. ve the screws that secure the display assembly to the computer 5 Lift the display assembly off the computer Installing the Display Assembly 1 2 28 Place the display assembly on the computer Route the display cable to its channels Install a b c d e f g h system board palmrest keyboard optical drive assembly hard drive assembly memory module access panel battery Follow the procedures in After Working Inside Your Computer Removing the Display Bezel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery b access panel c memory module d hard drive assembly e optical drive assembly f keyboard g palmrest h display assembly 3 Press the hinge cover on the side Lift and remove it from the computer 2 A J B9 4 Prythe edges of the display bezel Remove the display bezel from the computer 29 Installing the Display Bezel 1 Alignthe display bezel in place and snap it in place Align the hinge covers on display assembly and snap it in place 3 Install a display assembly b palmrest c keyboard d optical drive assembly e hard drive assembly f memory module g access panel h battery 4 Follow the procedures in After Working Inside Your Computer Removing the Display Panel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery b access panel c memory module d har
32. y bezel b display assembly c palmrest d keyboard e optical drive assembly f hard drive assembly g memory module h access panel i battery Follow the procedures in After Working Inside Your Computer 33 Removing the Camera Module 34 Follow the procedures in Before Working Inside Your Computer Remove a b c d e f g h i Disconnect the camera cable from the connector on the camera module and lift the camera off the display battery access panel memory module hard drive assembly optical drive assembly keyboard palmrest display assembly display bezel assembly Installing the Camera Module 1 Connectthe camera cable to the connector on the camera module 2 Align the camera module in its position on the computer Install a display bezel b display assembly c palmrest d keyboard e optical drive assembly f hard drive assembly g memory module h access panel i battery 4 Follow the instructions in After Working Inside Your Computer 35 36 System Setup System Setup enables you to manage your computer hardware and specify BIOS level options From the System Setup you can e Change the NVRAM settings after you add or remove hardware e View the system hardware configuration e Enable or disable integrated devices e Set performance and power management thresholds e Manage your computer security Boot Sequence Boot Sequence allows you to bypass the System

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