British Telecom X500
Contents
1. 24 About the redial list escceccees 18 Delete aspeed dial entry 25 See the redial list csccseesseereees 18 Dial a redial list entry sccseeeees 18 Save a redial list entry to your PHONEDOOK cescceseeseeseeesecseeeeees 18 If you need some help call us on 0800 218 2182 or go to bt com producthelp Caller Display and the calls list About caller display cscccseeesees 26 CANIS MISE oscvcceeedesauenatessvecsevedtesecensccseat 26 View and dial from the calls list 26 Delete a calls list entry all entries 27 Caller display screen messages 27 Settings How to change your settings 28 MGM srccentecsecscsuvececesssseresatesseessstere 28 VOM ssnin 28 Ringer TONG sessenta 29 Date and time cccesseccessseeeeeees 30 How to rename your base unit 31 Key COMO vecciccetssnsnscdecsectesventacessevessee 32 Dial Modise 32 PBX MOU crroricneneorinannnb 33 Turn PBX Off aessa 33 Set an access code scessseesseeseeees 34 RESO sccssscstecscdedsssecccdeccsvessssecceeseesess 34 In this guide De register and re register the Wireless MICS ssssecessseecesssceeesseeees 35 ON etsvesasccssseasesersvesisesersvseiaeceeseseens 36 General information Safety information cscesscesceseees 39 How to recycle your equipment 40 Guarantee occ ceesterececeeeseseeeceeeees 40 Technical information2. Set up wireless mic units 1 Take each wireless mic unit and slide open its cover 2 Insert one li ion battery by lining up the charging contacts on the back of the battery with the contacts inside the battery compartment The battery will be at a 40 degree angle 40 e 7J 3 Gently lower the battery down flat inside the battery compartment 4 Replace the battery compartment cover Bifa 5 Put each wireless mic unit on the base unit to charge for 8 hours Each mic unit has a light when it s sitting in the powered up base unit red when charging and amber when fully charged Quick set up guide Broadband on your phone line Make sure you use an ADSL filter between the phone line cord and your phone wall socket You can get BT ADSL microfilters from bt com shop If you use BT Infinity you will not need to use an ADSL microfilter For other types of broadband please check with your provider if a microfilter is required If you need some help call us on 0800 218 2182 or go to bt com producthelp 5 Quick set up guide Talk standby time Under ideal conditions the wireless mic batteries should give up to 5 hours talk time or 70 hours standby on a single 8 hour charge Battery low warning The wireless mic s red low battery light will flash when the battery is low Place the mic on the base unit to re charge Removing the batteries Slide
3. BT Conferencing Unit X500 Professional conferencing unit with wireless microphones Important please read first e Only use the telephone line cord power supply cables and rechargeable batteries supplied with your conferencing unit e Make sure the power supply is connected to a known working socket e Make sure you insert the four batteries and charge the wireless microphone batteries for eight hours before using them e To make sure you get the best range and reception from your conferencing unit avoid interference by placing the base unit away from large metal objects such as metal cabinets microwave ovens or electronic products such as computers and TVs e If you re using this product ona PSTN line you need to change the setting to PBX mode Off see page 33 If you need some help call us on 0800 218 2182 or go to bt com producthelp Check box contents 4 x wireless mic units 4 x 3 7V 240mAh Li ion Polymer batteries Base unit Phone line cord 6 metre Connection box Mains power adapt
4. c scceeeee 41 RST TE vcssecessevestevattoenttecesteessiecastetexs 42 If you need some help call us on 0800 218 2182 or go to bt com producthelp m Getting to know your conferencing unit Base unit Calls List or When idle press to see calls list see page 26 In menu phonebook calls or redial list press to scroll up When entering names or numbers press to move the cursor to the right Phone Book or When idle press to see phonebook see page 21 In menu phonebook calls or redial list press to scroll down When entering names or numbers press to move the cursor to the left R Press R to answer an incoming call during a call when you receive a call waiting alert see page 17 Redial Press to see a list of the calls you ve dialled see page 18 Mute All Press to mute or unmute all microphones in use during a call see page 16 If you need some help call us on 0800 218 2182 or go to bt com producthelp Getting to know your conferencing unit 11 Lights Lights are green during a call red when mute is on or flashing green when there s an incoming call see page 14 for full light status indications OK Press OK for the menu to select an item or save an ent
5. s name and missed call notification will be number into your phonebook displayed on the idle screen 1 Press fj when the base unit isn t in use To clear the notification you need to go into the calls list and v Aa H 2 Press or Al to browse your entries cutee 3 To dial an entry press 4 when the entry is displayed Delete a calls list entry all entries 1 Press aj when the base unit isn t in use then g 3 Press B or fai to scroll and find Delete or Delete All Calls and press J Caller display screen messages Shows When PRIVATE CALLER The caller information is hidden by the caller UNKNOWN CALLER The caller information isn t provided by the network If you need some help call us on 0800 218 2182 or go to bt com producthelp mm Settings How to change your settings Using the menu to change settings You can use the main menu on your base unit to change the phone settings see the menu map on page 15 The sort of things you can change are ringer volume and tone date and time base unit name key tone dial mode and PBX code You can also reset the default settings Menu How to enter the menu 1 Press fg when the base unit isn t in use 2 Press Bd or fj to scroll to find what you re looking for 3 Press aj to select the item 4 Press J to go back Volume How to adjust the ringer volume Here s how to increase or decrease ringer volume 1 Press
6. J If you need some help call us on 0800 218 2182 or go to bt com producthelp Caller Display and the calls list You ll need to subscribe to your network provider s Caller Display service for this feature to work You might have to pay a fee For more information on BT Calling Features call BT free on 0800 800 150 To make sure the caller s name is displayed make sure you ve stored the full telephone number in your phonebook including the dialling code About caller display Your conferencing unit supports caller display type 1 service Caller display information might not be available for every incoming call Callers might block their names and or phone numbers Calls list If you use a caller display service information about each caller will show after the first or second ring If you answer a call before the caller s information appears it won t be saved in the calls list The calls list stores up to 50 entries each up to 16 digits for the phone number and 15 characters for the name When the calls list is full the oldest entry is deleted to make room for new incoming call information If you need some help call us on 0800 218 2182 or go to bt com producthelp Caller Display and the calls list 27 View and dial from the calls list Missed call notification If an incoming call has been You can review the calls list to find out who called eede annei to return the call or to copy the caller
7. compatible switchboards This equipment complies with the essential requirements for the Radio Equipment and Telecommunications Terminal Equipment Directive 1999 5 EC Declaration of Conformance Hereby BT declares that this BT Conferencing Unit X500 is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC If you would like a copy of the Declaration of Conformance please visit bt com producthelp If you need some help call us on 0800 218 2182 or go to bt com producthelp D For a Better Future We re always looking to make our products last longer and use less power so we don t have such a big impact on the environment To find out about what we are doing visit bt com betterfuture Offices worldwide The services described in this publication are subject to availability and may be modified from time to time Services and equipment are provided subject to British Telecommunications plc s respective standard conditions of contract Nothing in this publication forms any part of any contract British Telecommunications plc 2013 Registered Office 81 Newgate Street London EC1A 7AJ Registered in England No 1800000 Printed in China Written and designed by The Art amp Design Partnership ADP and Muse Publishing Available in other formats including braille large print or audio CD If you would like a copy please call 0800 218 2182 Calls made from within
8. s it Your BT Conferencing Unit X500 is ready to use If you need some help call us on 0800 218 2182 or go to bt com producthelp In this guide Getting to know your Delete a redial list entry c0000 19 conferencing unit ssseersseesseeee 10 Delete all redial list entries 19 Base nitesinin 10 How to get a number from the Wireless MICS ssssessrisisrsississssissisesesns 12 calls list while on a call ocn 20 Light status indicators 14 Howto get a number from the Menu Map isscniscscsedecseveccessceusisevecs 15 redial list while on a call ee0e 20 Page all microphones ccsscceseeee 20 Using your conferencing unit Make d Call ssssssssssdonvsnnssnnnxonancasonns 16 Phonebook Answer a Call s csscessccsecsseesseeeeees 16 Adda phonebook entry 000 21 Enid a calescere 16 Character map cscecssssccessceeeees 22 Redial last call ccssscessseesseeeeees 16 Search your phonebook 0085 22 Adjust volume sccescceseceeeseeeeees 16 Call someone in your phonebook 23 MUG oct scteseilcectses rass Eee arre OTEROREN 16 Edita phonebook entry 008 23 Silence the ringer esessseessesssesssee 17 Add phonebook entry to speed dial 24 Call Waiting cccccesecssessseeseeeeeees 17 Savea speed dial entry c0000 24 Redial list ccsccssesssessecssesseesnees 18 Diala speed dial number
9. Press Bg press J 3 Press Bd or fj to scroll and find Key Tone then press J 4 Press g or fal to scroll and try each tone Off or 1 to 3 5 Press aj to save Dial mode How to change your dial mode The dial mode is preset to tone dialing If you have a pulse service you need to change the dial mode to pulse dialing before making a call 1 Press fg when the base unit isn t in use 2 Press g or Ato scroll and find Settings then press g 3 Press BA or fj to scroll and find Dial Mode then press J 4 Press Tone or Pulse 5 Press to save or fai to scroll and find Settings then If you need some help call us on 0800 218 2182 or go to bt com producthelp Settings 33 BWN PBX mode The conferencing unit is set by default to 1 PBX Private Branch Exchange PBX Mode On switchboard If you re using the unit on a PBX then this mode Sa N i elephone Network is correct analogue telephone line If you re using the unit on a PSTN line you will need to change the setting to PBX Mode Off Turn PBX off Press Q when the base isn t in use Press to scroll and find Settings then press ig Press f to scroll and find PBX Mode then press g Press B or fa to select Off and press g If in any doubt of the correct PBX setting contact your PBX Network Manager If you need some help call us on 0800 218 2182 or go to bt com producthelp 34 Settings Set an access code If you r
10. charge the batteries when you install a new battery or the wireless mic units red light flashes Regularly place the mics back on the base unit to charge ready for your next call How long does it take to charge the batteries Allow up to eight hours to charge a unit s battery from empty If you need some help call us on 0800 218 2182 or go to bt com producthelp 14 Getting to know your conferencing unit Light status indicators Wireless mic unit On the base Steady red when charging Steady amber when fully charged No indication when charging in off hook status Flashes red and green alternately during registration Off the Flashes green when there s an incoming call base Steady green during a call Flashes amber and green alternately if battery low during a call Steady red when Mute is on during a call Flashes amber and red alternately if battery low when the call is muted Flashes red when the wireless mic unit has a low battery Light is off when the wireless mic unit is in idle mode or without a battery Flashes amber slowly when the wireless mic unit is out of range or not registered Steady red during de registration of the wireless mic Base unit Incoming call Flashes green On a call Steady green Steady red when Mute is on If you need some help call us on 0800 218 2182 or go to bt com producthelp Menu map Phonebook Calls List Set Date Time Page All Mics OR Ph
11. gj or gy when the base unit isn t in use to find the volume level you want 2 Press J to save If you need some help call us on 0800 218 2182 or go to bt com producthelp Settings 29 map WN Here s how to turn ringer off Press fag when the base unit isn t in use Press or fj to scroll and find Ringers then press g Press Q again Press Bi scroll and find Ringer Off Press ff to save Your base unit will now not ring for all incoming calls Ringer tone How to change your ringer tone You ve got a selection of ringer tones to choose from Here s how to change your ringer tone Press fj when the base unit isn t in use Press fag or fj to scroll and find Ringers then press g Press Bd or fj to scroll and find Ringer Tone then press J Press Bd or fj to scroll and try each ringer tone Tone 1 to Tone 10 Press ff to save the tone you want If you need some help call us on 0800 218 2182 or go to bt com producthelp 30 Settings Date and time How to change the date and time 1 Press fj when the base unit isn t in use 2 Press M or Kal to scroll and find Set Date Time then press J 3 Press or fj to scroll and find the date then press I or use the keypad to enter a two digit number 01 31 4 Press d or Kal to scroll and find the month then press QJ or use the keypad to enter a two digit number 01 12 5 Press g or aj to scroll and find the year
12. then press oxh or use the keypad to enter a two digit number 00 99 and press g 6 Press g or fj to scroll and find the hour then press I or use the keypad to enter a two digit number 01 24 7 Press Bg or Kal to scroll and find the minute then press QJ or use the keypad to enter a two digit number 00 59 8 Press M or aj to scroll and find AM or PM 9 Press ag to save If you need some help call us on 0800 218 2182 or go to bt com producthelp Base unit How to rename your base unit Your unit s new name can be up to 11 characters long Press fg when the base unit isn t in use Press or fj to scroll and find Settings then press J Press B or fal to scroll and find Rename Base then press J The base unit will show the default name BASE Enter your new name using the keypad e Press ad or fal to move the cursor to the left or right e Press J to delete a character e Press and hold J to delete all characters Press fg to save Settings 31 The base unit will show the default name BASE or the existing name if it s already been changed See the full character map on page 22 If you need some help call us on 0800 218 2182 or go to bt com producthelp 32 Settings Key tone How to turn off or adjust your key tone volume The key tone is the beep you hear every time you press the keypad It s easy to turn this off 1 Press Q when the base unit isn t in use 2
13. delete a number e press and hold J to delete all numbers Press BW The base unit will show Edit Name Use your keypad to edit the name e press fd or aj to move the cursor to the left or right e press to add a space e press to delete a character e press and hold J to delete all characters Press i to save If you need some help call us on 0800 218 2182 or go to bt com producthelp 24 Phonebook Add phonebook entry to speed dial You can copy up to ten phonebook entries up to 12 characters each to your speed dial locations 1 5 Save a speed dial entry 1 Find a name in your phonebook see Search your phonebook on page 22 and press J 2 Press Bd or fj to scroll and find Speed Dial then press Qj 3 Press or fa to scroll and find the speed dial location 1 5 you want 4 Press if to show your selected phonebook entry 5 Press df to save Dial a speed dial number When the base unit isn t in use press and hold to to dial the number stored on that speed dial If you need some help call us on 0800 218 2182 or go to bt com producthelp Phonebook 25 Delete a speed dial entry Find a name in your phonebook see Search your phonebook on page 22 and press QJ Press d or fj to scroll and find Speed Dial then press J Press or fj to scroll and find the speed dial location 1 5 you want to change and press RJ twice Press 4 or K to scroll and select Delete and then press
14. e All Wireless Mics On Cradle Then Press OK Wait for the base to go through the de registration and registration process Once the process has been successful the display will show Registration done and you will hear a confirmation tone If you need some help call us on 0800 218 2182 or go to bt com producthelp 36 Help Conferencing unit doesn t work e Make sure all cables are plugged in correctly and that any batteries are installed and charged After you ve finished using your wireless mics on a call remember to put them back on the base so they can charge There s no dial tone e Make sure all cables are plugged in correctly and only use the line cord supplied If you still haven t got a dial tone connect another phone to the telephone wall socket to see if there s a problem with the phone line If you still don t have a dial tone using another phone or you ve recently changed your phone service to a digital service from a cable company or a VoIP service call us Wireless mic unit doesn t work or there s no charging light e Make sure there is a battery installed in the mic See the light indicator status table on page 14 e Make sure your base unit s cables are plugged in correctly e Make sure the base unit isn t near other DECT phones or electronic devices that could be causing interference e Make sure your wireless mic unit isn t out of range try moving it closer e Try reset
15. e and may damage the unit The item code for the base mains power supply is 075566 Use only the type of rechargeable batteries that come with your conferencing unit x4 3 7V 240mAh Li ion Polymer You can get spares from the Helpline on 0800 218 2182 The battery model number is BT191665 Radio signal transmitted between the base unit and the wireless mic units might cause interference to hearing aids e We recommend you get expert advice before using this product near emergency or intensive care medical equipment e Ifyou have a pacemaker fitted we recommend you check with a medical expert before using this product e Your conferencing unit might interfere with other electrical equipment e g TV and radio sets clock alarms and computers if placed too close We recommend you place your product at least one metre away from such appliances to minimise any risk of interference If you need some help call us on 0800 218 2182 or go to bt com producthelp 40 General information Cleaning Clean your conferencing unit with a damp not wet cloth or an anti static wipe Never use household polish as this will damage the product Never use a dry cloth as this may cause a static shock Environmental e Do not expose to direct sunlight e The unit may become warm when the batteries are being charged or during prolonged periods of use This is normal However we recommend that to avoid damage you don t put the product
16. e connected to a switchboard you might need to enter an access code e g 9 before each number is dialled Your conferencing unit can store an access code which is automatically dialled before each number 1 Press fg when the base isn t in use 2 Press Bd or aj to scroll and find Settings then press Qj 3 Press fg or fai to scroll and find Access Code then press il 4 Enter the number you want maximum 1 digit and press RJ Reset How to reset to default settings Your phonebook and speed dial entries won t be deleted if you reset your settings 1 Press fg when the base unit isn t in use 2 Press Bd or fj to scroll and find Settings then press J 3 Press gj until the base unit shows Reset and then press J 4 The base unit shows Reset To Default Press QJ If you need some help call us on 0800 218 2182 or go to bt com producthelp Settings 35 De register and re register the wireless mics If you wish to stop the process ns ou can press the R button If you have purchased an additional wireless mic y P u If registration fails you will see you will need to de register and then re register all he eror acssace Redistraton the mics before you can use them failed Try again Please follow When the conferencing unit is in idle mode put all the steps again undamaged working mics on the base unit Enter the code 331734 and press BJ on the base unit The display will show Please Plac
17. mber shown on your BT bill If you need some help call us on 0800 218 2182 or go to bt com producthelp General information Important This equipment isn t designed for making emergency phone calls when the power fails You should make other arrangements for access to emergency services This product is intended for connection to analogue public switched telephone networks and private switchboards in the United Kingdom Replacing the batteries After a time you might find that the batteries run out of charge more quickly This is a standard sign of wear and you ll need to replace them Be careful with the batteries Don t immerse batteries in water throw them into a fire or dispose of them with ordinary domestic refuse BT accepts no responsibility for damage caused to your conferencing unit by using any other types of batteries There s a risk of explosion if incorrect batteries are fitted Caution dispose of used batteries properly When you have no further use for the batteries please remove any batteries and dispose of them as per your local authority s recycling processes For more information please contact your local authority or the retailer where the product was purchased for advice on how to dispose of these batteries in an environmentally friendly way Safety information e Only use the power supply suitable for the conferencing unit Using an unauthorised power supply will invalidate your guarante
18. on 0800 218 2182 or go to bt com producthelp Using your conferencing unit 17 Silence the ringer If you don t want to be disturbed you can stop the phone from ringing when a call comes in Press i several times until you see Ringer Off Mute Or just press the W button on the base unit Call waiting If you ve got a call waiting service and it is switched on you hear a beep while you re on a call so you know that another call is trying to get through Press io hold the call you re on and answer the new call Press amp again to switch between the two calls If you need some help call us on 0800 218 2182 or go to bt com producthelp 18 Using your conferencing unit Redial list About the redial list Your conferencing unit stores the last ten phone numbers dialled See the redial list See the redial list to find out who called to return the call or to copy the caller s name and number to your phonebook Press GJ when the base unit isn t in use Press Bg or fal to scroll the redial list Dial a redial list entry Press 9 when the base unit isn t in use Press B or fj to scroll to find the number you re looking for To dial press Q Save a redial list entry to your phonebook Find the number in your redial list see See the redial list above and press g Press B or fal to scroll to find Store To PB and then press g The base unit shows Edit Number If yo
19. on any surface susceptible to heat damage e Donot stand your product on carpets or other surfaces which generate fibres or place it in locations preventing the free flow of air over its surfaces e Do not submerge any part of your product in water and do not use it in damp or humid conditions such as bathrooms e Do not expose your product to fire explosive or other hazardous conditions e There is a slight chance your unit could be damaged by an electrical storm We recommend that you unplug the power and telephone line cord during an electrical storm How to recycle your equipment The symbol shown here and on the product means that the product is classed as electrical or X electronic equipment so DO NOT put it in your normal rubbish bin It s all part of the Waste Electrical and Electronic Equipment WEEE Directive to recycle products in the best way to be kinder to the planet get rid of dangerous things more safely and bury less rubbish in the ground You should contact your retailer or supplier for advice on how to dispose of this product in an environmentally friendly way Warning You won t be able to call 999 from this phone if there s a power cut so make sure you ve got another way to call for help in an emergency Guarantee Your BT Conferencing Unit X500 is guaranteed for 12 months from the day you bought it The guarantee at BT s or its agent s discretion covers repair or replacement of a fa
20. onebook List Calls List empty OR Calls List Entries Phonebook empty Getting to know your conferencing unit m Edit Contact Add Contact Delete Delete All Speed Dial Capacity m Store To PB Delete Delete All Calls Ringer Tone Set Date Rename Base Access Code 6 levels Low Ringer Volume Tone 1 10 Set Time m 12 Hour 24 Hour Date Format W Rename Base REVY L MM DD YY O off Dial Mode Tone Pulse PBX Mode On L_Off Access Code Li Pesct To Default Edit Number Edit Name Enter Number Enter Name Delete Contact Delete All Contacts Edit 15 F Delete Delete All Calls If you need some help call us on 0800 218 2182 or go to bt com producthelp 15 mm Using your conferencing unit Make a call 1 Press a 2 When you hear the dial tone enter the number Answer a call Press amp End a call Press S and remember to put any wireless mic units on the base unit Redial last call Press Qi and then Adjust volume During a call press Eg or Bi increase or decrease the volume You ll hear two beeps when the highest or lowest volume is reached Mute During a call you can talk to 1 During a call press gig to mute all microphones in someone nearby without your the system caller hearing F R f 2 Press tj again to unmute all microphones in the system If you need some help call us
21. open the battery compartment cover Push the lugs at the side open and gently lift the battery out from the finger recess EJ Set date and time How to change the date and time Press fg when the base unit isn t in use Press fxg or fal to scroll and find Set Date Time then press KJ Press fag or fj to scroll and find the date then press E or use the keypad to enter a two digit number 01 31 Press or fal to scroll and find the month then press QJ or use the keypad to enter a two digit number 01 12 Press or fj to scroll and find the year then press J or use the keypad to enter a two digit number 00 99 and press QJ Press d or fj to scroll and find the hour then press J or use the keypad to enter a two digit number 01 24 If you need some help call us on 0800 218 2182 or go to bt com producthelp Quick set up guide 7 7 Press g or a to scroll and find the minute then press J or use the keypad to enter a two digit number 00 59 8 Press ad or fal to scroll and find AM or PM 9 Press fj to save PBX Mode Make sure the PBX mode is set correctly This will depend on whether you are using the unit on a PBX or PSTN line The unit is set by default to PBX mode On If you re using the unit on a PBX no action is required If you re using the unit on a PSTN line then you need to change the setting to PBX mode Off See page 33 for further details And that
22. or connector cable item code 075566 Only use the mains power adaptor cables and rechargeable batteries supplied in this box or this product might not work Any replacement rechargeable batteries must be of the same type BT accepts no responsibility for damage caused to your conferencing unit if you use any other type of batteries If you need some help call us on 0800 218 2182 or go to bt com producthelp Quick set up guide Where to put your conferencing unit e Place the base unit within 6 metres of a mains power socket so the cables will reach e Make sure it s at least a metre away from other electrical appliances to avoid interference e Don t place the wireless mics or base unit in a bathroom or other humid area e The product works by sending radio signals between the wireless mics and base unit The strength of the signal depends on where you position the base unit 69 Plug in cables 1 Plug the 6 metre connector cable into the base unit and the other end into the connection box s socket labelled To Base 2 Plug one end of the phone line cord into the connection box s socket labelled To Line and the other end into the phone line wall socket 3 Plug the end of the mains power adaptor into the connection box and the other end into the wall power socket and switch on If you need some help call us on 0800 218 2182 or go to bt com producthelp
23. pair agent Discount Communications on 0800 980 8999 or a local qualified repairer General information 41 Returning your phone If the helpdesk team can t fix things for you they will issue a Fault Reference Authorisation number and ask you to return the product to where you bought it If possible please pack the product in its original packaging Please also remember to include all parts including the line cords power supply unit and the original batteries For your records Date of purchase Place of purchase For guarantee purposes proof of purchase is required so please keep your receipt Technical information How many telephones can I have All items of telephone equipment have a Ringer Equivalence Number REN which is used to calculate the number of items which may be connected to any one telephone line Your conference unit has a REN of 1 A total REN of 4 is allowed If the total REN of 4 is exceeded the telephones may not ring With different telephone types there is no guarantee of ringing even when the REN is less than 4 If you need some help call us on 0800 218 2182 or go to bt com producthelp 42 General information Switchboard compatibility This phone may be connected to most types of switchboard however in the event of any difficulties consult your switchboard service provider R amp TTE This product is intended for use within the UK for connection to the public telephone network and
24. ry or setting c Press C to go back or delete a character Press and hold to delete all characters Vol Press to increase ringer or speaker volume Vol Press to decrease ringer or speaker volume Talk end call Press to make answer or end a call 0 Press and hold to insert either a dialing pause F when entering numbers or a space while editing names If you need some help call us on 0800 218 2182 or go to bt com producthelp 12 Getting to know your conferencing unit Wireless mics There are two microphones in the base unit but you can also place the four wireless mics around the table which would be of benefit if you are sitting around a large conference table Push Mute All Mute LED Press to mute or unmute all ee All The light changes colour microphones during a call between green amber and when mics are on the red See page 14 for full base they are muted light status indicators If you need some help call us on 0800 218 2182 or go to bt com producthelp Getting to know your conferencing unit 13 How to mute or unmute Press Wi to mute or unmute all microphones When the mics are on the base unit they are muted How long do the batteries last Use only the batteries that come with your conferencing unit or their equivalent A wireless mic unit will last about five hours in use e g talking or about 70 hours on standby e g not in use When should I charge the batteries You need to
25. te a character hold e press and hold to delete all characters 5 Press ig to save If you need some help call us on 0800 218 2182 or go to bt com producthelp 22 Phonebook Character map Key Character key press repetition 1x 2x 3x 4 5x 6x 7 8x 9x 10x 11x T it P i amp r 2 JA B C a b c 2 3 D E F d e f 3 4 G H I g hh ui l4 5 J K e o Jk fl Is 6 M N 0 m fn o 6 T IP Q R S p a r s 7 8 T U V t u v 8 9 w x fy IZ iw x y z l9 To insert a Pause F press and 0 Space 0 hold p gt Search your phonebook You can search alphabetically 1 Press when the base unit isn t in use 2 Press B or fai to scroll through your phonebook or use your keypad to enter the first digit of the name you re looking for If there isn t anything matching your search you ll see the closest result If you need some help call us on 0800 218 2182 or go to bt com producthelp Phonebook 23 Call someone in your phonebook Find aname in your phonebook see Search your phonebook on page 22 and press E Edit a phonebook entry Press BA when the base unit isn t in use then press Qj Press BA or fal to scroll and find Edit Contact then press RJ The base unit will show Edit Number Use your keypad to edit the number e press d or aj to move the cursor to the left or right e press J to
26. the UK mainland network are free Mobile and international call costs may vary BT Conferencing Unit X500 12 13 Issue 1 BTE
27. ting the base unit Unplug its power wait for 15 seconds then plug it back in Give it a minute to reset There s a red light flashing on my wireless mic unit e Put the wireless mic unit on the base unit so it can charge If this doesn t work replace the battery If you need some help call us on 0800 218 2182 or go to bt com producthelp Help 37 The phone doesn t ring Make sure the ringer volume isn t off see page 28 Make sure your base unit s cables are plugged in correctly Make sure the base unit isn t near other DECT phones or electronic devices that could be causing interference Try resetting the base unit Unplug its power wait for 15 seconds then plug it back in Give it a minute to reset have interference on the phone and wireless mic unit Sometimes other electrical equipment can interfere with your base and wireless mic units if they re placed too close We recommend you put your units at least one metre away from electrical appliances or metal objects to avoid risk of interference If you need some help call us on 0800 218 2182 or go to bt com producthelp 38 Help Customer Helpline If you re still having problems call us on 0800 218 2182 or go to bt com producthelp General sales enquiries e BT Residential lines call 150 BT Business lines call 152 e Fornon BT line customers call 0800 800 150 residential or 0800 800 152 business Billing enquiries Please see the phone nu
28. to Calls List then press g Press Bg or fj to scroll to find the number you want How to get a number from the redial list while on a call Press Press Bg or fj to scroll to find the number you want Page all microphones You can page the mics to help you locate them Press J when the base isn t in use Press or fj to scroll and find Page All Mics then press Qj All registered mics in range will beep for 60 seconds Mute To stop the paging beep press on the mic or place it back in the base unit If you need some help call us on 0800 218 2182 or go to bt com producthelp Phonebook Add a phonebook entry Here s how to find letters when making an entry in the phonebook using the keypad press a key and you ll get that key s first character e g A press again and you ll get the next e g B etc See the full character map on The first letter of every word you enter will be page 22 a capital letter 1 Press g when the base unit isn t in use then g 2 Press B or fj to scroll and find Add Contact then press Qj 3 When the screen shows Enter Number use your keypad to enter the number then press J 4 When the screen shows Enter Name use your Numbers can be up to 30 digits keypad to enter the name e press d or aj to move the cursor to the left or right Names can be up to 15 characters e press B to add a space To insert a Pause F press and e press fj to dele
29. u need some help call us on 0800 218 2182 or go to bt com producthelp Using your conferencing unit 19 When the number shows press J Use your keypad to edit the number e press fad or Kaj to move the cursor to the left or right e press J to delete a number e press and hold Rf to delete all numbers Press BJ The base unit will show Enter Name See page 22 for the full Use your keypad to edit the name character map e press Bd or aj to move the cursor to the left or right e press to add a space press fj to delete a character press and hold to delete all characters Press fag to save Delete a redial list entry Find the number in your redial list see See the redial list on page 18 and press J Press Bd or J to scroll to Delete and then press g Delete all redial list entries Find the number in your redial list see See the redial list on page 18 and press J Press B or aj to scroll to Delete All and then press J If you need some help call us on 0800 218 2182 or go to bt com producthelp 20 Using your conferencing unit Press MJ to exit the phonebook calls list or redial list when you re on a call If you get an incoming call while you are paging the mics the incoming call will take priority and the paging will stop If you want to cancel the paging at any time press 8 How to get a number from the calls list while on a call Press J Press or fj to scroll
30. ulty unit or any faulty parts other than batteries Products over 28 days old from the day you bought it might be replaced with a refurbished or repaired product If you need some help call us on 0800 218 2182 or go to bt com producthelp Guarantee conditions e The guarantee only applies to faults that occur within the 12 month guarantee period e You ll need to show proof of purchase e The equipment is returned to BT or its agent as instructed e This guarantee doesn t cover any faults or defects caused by accidents misuse fair wear and tear neglect tampering with the equipment or any attempt at adjustment or repair other than through approved agents e This guarantee doesn t affect your statutory rights Within the 12 month guarantee period Before returning your product please read the Help section on page 36 or contact the Helpline on 0800 218 2182 You can find other common questions and answers at bt com producthelp In the unlikely event of a fault the helpdesk team will give you a Fault Reference Authorisation FRA number and instructions for replacement or repair You ll need the FRA number before returning the product This doesn t affect your statutory rights Outside of the 12 month guarantee period If your product needs repair after the guarantee period has ended the repair must meet the approval requirements for connection to the phone network We recommend that you contact BT s recommended re
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