DELL Vostro 3560
Contents
1. PCI E x8 Gen 2 e Intel HD Graphics 3000 e Intel HD Graphics 4000 nVidia GeForce GT 630M AMD Radeon HD7670M Description HD 720P 1280 x 720 pixels at 30 FPS Description 10 100 1000 Mbps Ethernet LAN e internal WLAN Feature Table 15 Ports and Connectors Feature Audio Vostro 3360 Vostro 3460 3560 Video Network adapter USB 3 0 Vostro 3360 Vostro 3460 Vostro 3560 Description e Bluetooth e WWAN optional Description one stereo headphone headset audio out connector one microphone connector one headphone connector e one 15 pin VGA connector e one 19 pin HDMI connector one RJ 45 connector three four K NOTE The powered USB 3 0 connector also supports Microsoft Kernel Debugging The ports are identified in the documentation shipped with your computer Media card reader Table 16 Display Feature Type Size Vostro 3360 Vostro 3460 Vostro 3530 Dimensions Height Width Diagonal Active area X Y Maximum resolution Vostro 3360 3460 Vostro 3560 one 8 in 1 Description HD WLED AG 13 0 inches 14 0 inches 15 0 inches Vostro 3360 Vostro 3460 Vostro 3560 240 mm 9 44 inches 245 mm 9 64 inches 259 mm 10 19 inches 330 mm 12 99 inches 340 mm 13 38 inches 375 mm 14 76 inches 330 mm 13 inches 355 60 mm 14 inches 381 mm 15 inches 330 mm x 240 mm 340 mm x 245 mm 375 mm x 259 mm 1366 x 768 pixels at 262K colors 1920 x 1080 FHD 67 Feature Maximum Brigh2. Vostro 3460 with discrete video card Vostro 3560 with quad core Input voltage Input current maximum Input frequency Output power Output current 65 W 90 W Rated output voltage Dimensions Height Width Depth Temperature range Operating Non Operating Description 14 8 VDC 11 1 VDC 0 C to 35 C 32 F to 95 F 40 C to 65 C 40 F to 149 F 3 V CR2032 lithium coin cell Description 65 W 90 W 90 W 100 VAC to 240 VAC 1 50 A 1 60 A 1 70 A 50 Hz to 60 Hz 65 W and 90 W 3 34 A continuous 462A 19 50 VDC 1 0 VDC 28 20 mm 1 11 inches 57 90 mm 2 28 inches 137 16 mm 5 40 inches 0 C to 35 C 32 F to 95 F 40 C to 70 C 40 F to 158 F 69 Table 21 Physical Feature Height Width Depth Weight with battery pack Table 22 Environmental Feature Temperature Operating Storage Relative humidity maximum Operating Storage Altitude maximum Operating Non Operating Airborne contaminant level 70 Description Vostro 3360 Vostro 3460 Vostro 3560 19 20 mm 0 75 inch 30 10 mm 1 18 32 50 mm 1 27 inches inches 332 00 mm 13 07 345 50 mm 13 60 375 00 mm 14 76 inches inches inches 232 50 mm 9 15 244 00 mm 9 60 259 00 mm 10 19 inches inches inches 1 66 kg 3 65 Ib 2 23 kg 4 91 Ib 2 57 kg 5 66 Ib Description 0 C to 35 C 32 F to 95 F 40 C to 65 C 40 F to 149 F 10 to 90
3. noncondensing 5 to 95 noncondensing 15 2 m to 3048 m 50 ft to 10 000 ft 15 2 m to 10 668 m 50 ft to 35 000 ft G1 as defined by ISA 71 04 1985 Getting Help Contacting Dell K NOTE If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Dell provides several online and telephone based support and service options Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Visit support dell com Select your support category If you are not a U S customer select your country code at the bottom of the support dell com page or select All to see more choices 4 Select the appropriate service or support link based on your need 71
4. 7 Lift the display assembly up from the system and remove Installing the Display Assembly Align the display assembly to the computer base Thread the camera cable and tighten the screw to secure the right hinge in place Tighten the screw that secure the left hinge in place Tighten the screws present below the hinge cover Do JT Pe a NS Install the a LAN board b WLAN card c system board d express card reader e palmrest Tighten the screws from the base of the computer that secures the display assembly in place 43 f display hinge cover g keyboard h hard drive i optical drive j memory k base cover I battery m express card n SD card 7 Follow the procedures in After Working Inside Your Computer Removing the Power Connector 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a SD card b express card c battery d base cover e memory f optical drive g hard drive h keyboard i display hinge cover j palmrest k system board I display assembly 3 Push the ferrite bead through the notch and lift up to remove the power connector R Pa amp Installing the Power Connector 1 Place the power connector in its location on the base of the chassis 2 Install the a display assembly b system board c palmrest d display hinge cover e keyboard f hard drive g optical drive h memory i base cover 44 j batte
5. Beep Description Possible Cause Troubleshooting Steps 1 BIOS ROM checksum in progress of System board failure covers BIOS failure corruption or ROM error 2 No RAM detected If no memory is detected you can perform the following steps e reseat the memory if an additional memory is available e install that memory if the issue persists e issue with the memory connector e Chipset Error North and System Deere talue South Bridge Chipset DMA IMR Timer Error e Time Of Day Clock test failure e Gate A20 failure e Super I O chip failure e Keyboard controller test failure 4 RAM Read Write failure If no memory is detected you can perform the following steps 62 Beep Description 5 Real time clock power fall 6 Video BIOS Test Failure 7 Processor Failure 8 Display Possible Cause Troubleshooting Steps e reseat the memory if an additional memory is available e install that memory if the issue persists e issue with the memory connector CMOS battery failure Reseat the battery If issue persists there can be an issue with the coin cell battery or the connector that will involve replacing the system board Video card failure Processor failure Display failure 63 64 Specifications NOTE Offerings may vary by region For more information regarding the configuration of your computer click Start 9 Start icon Help and Support and then select the option to view information about you
6. Lift up and remove the display panel with brackets and hinges x Ms My 5 Peel off the tape and disconnect the display cable 48 6 Remove the screws that secure the display brackets and hinges to the display panel Installing the Display Bracket Tighten the screws to secure the display brackets and hinges to the display panel Affix the tape and connect the display cable Place the display panel with brackets and hinges onto the computer Tighten the screws to secure the display brackets to the display assembly Install the a camera b display bezel c display assembly d LAN board e system board f express card reader 7m e WN gt 49 6 g palmrest h display hinge cover i keyboard j hard drive k optical drive I base cover m battery n express card o SD card Follow the procedures in After Working Inside Your Computer Removing the Camera Module 1 2 Follow the procedures in Before Working Inside Your Computer Remove the a SD Card b express card c battery d base cover e display hinge cover f keyboard g optical drive h palmrest i display assembly j display bezel k display hinges Disconnect the LVDS and camera cable Remove the screw securing the camera module and pull out to remove the camera from the system S FA he 4 4 Installing the Camera Module 1 50 Connect the LVDS and camera cable to the camera Place the ca
7. Removing the Processor 1 2 34 Follow the procedures in Before Working Inside Your Computer Remove the a b c d e f g h i battery base cover memory optical drive hard drive keyboard palmrest WLAN card ExpressCard reader j speaker k system board I heat sink Remove the screw Remove the processor cover and lift the processor from the socket Place It in an antistatic package gt amp lt Installing the Processor 1 4 Insert the processor into the processor socket Ensure the processor Is properly seated Replace the processor cover Tighten the screw to secure the processor to the system board Install the a heat sink b system board c ExpressCard reader d WLAN card e palmrest f keyboard g hard drive h optical drive i memory j base cover k battery Follow the procedures in After Working Inside Your Computer Removing the Coin Cell Battery k 2 Follow the procedures in Before Working Inside Your Computer Remove the a battery b base cover c memory d optical drive e hard drive f keyboard g palmrest h ExpressCard reader i WLAN card j speaker k system board Flip the system board and locate the coin cell battery 35 4 Use a screw driver to release the coin cell battery from the socket The battery pops out lift and remove the battery from the socket Installing the Coin Cell Battery 1 Inser
8. You have performed the steps in Working on Your Computer You have read the safety information that shipped with your computer A component can be replaced or if purchased separately installed by performing the removal procedure in reverse order WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you ar
9. eia ape saadadeiw eetac settee eae 38 Removing the mini SATA Card ccccccssscssssssescsccssescseeseescensssescseeeeeeaeeseeseessoesecessseeeseescaeasensceuseeesceutesenseenssesseass 39 installima the mini ANC iO cero aes ceassa dak ohce a Sac uceacebee aha a gunnne ns a teen aes ache Neal 39 Removing the Secure Digital SD Card Rea Oe i aisecacstcciezesadastidentevsbnictiduasSedanasacanasnanbeneasbentiavsereatessaateesaslansansene 40 Installing the Secure Digital SD Card Reader cccccssccsssscssscsseecsseeeserseseeecseeecseessseescueeeseessseeseseteeseeasseneesaess 41 REMOVING the DISDIAVIASS CIMDIY gece cceaceci5 iui E A 41 nstaling the Display Assembies aep anian anaa Eea a EE a A bine 43 REMOVING the Power Connect Oneisimnin s A 44 listen thes rowerConnet Okeana a a a a a aa aa 44 REMOVING the DISMAY Beze ban a au al ch 2eaacted nas saa sheadeseg gavesauaubactn aa ccauesumnetatuca de sace ax 45 bStal ling tie Display Bezelen ar aleve rascals E A 46 REMOVING the Display Bracke taona a aAa a 41 stalina the Display Brat ketera a a Gusti erinaav neaceasaseatvad 49 Removing the Camera Module ssneesnnennnnnnnnnnrnnsnnnnnrnnnsernnnnnennnnnnnnrnnnsrrennsrnnnnnnnnnsonnnnsrnnnnnrnnnnnnnnnnnnnnnennnnnennnneee nne 50 installing me Camera Modil rmerssmnemnaian T 50 3 SyStOM SOUD araa e svadeostsuse idnes ade Atcatar axnesei tiedsudeeuvenes 53 BOOTS COU ETC E aaa A AA E 53 PRPC IGA LOT Key Sarge A a vuatitdustaedastiuancdasaasucnen
10. the computer The diagnostics starts running the tests on all the detected devices 4 Ifyou wish to run a diagnostic test on a specific device press lt Esc gt and click Yes to stop the diagnostic test 5 Select the device from the left pane and click Run Tests 6 Ifthere are any issues error codes are displayed Note the error code and contact Dell Device Status Lights Table 6 Device Status Lights Turns on when you turn on the computer and blinks when the computer is in a power management mode 9 Turns on when the computer reads or writes data 61 Turns on steadily or blinks to indicate battery charge status i Turns on when wireless networking is enabled Battery Status Lights If the computer is connected to an electrical outlet the battery light operates as follows Alternately blinking amber light and white An unauthenticated or unsupported non Dell AC adapter is attached to light your laptop Alternately blinking amber light with steady Temporary battery failure with AC adapter present white light Constantly blinking amber light Fatal battery failure with AC adapter present Light off Battery in full charge mode with AC adapter present White light on Battery in charge mode with AC adapter present Diagnostic Beep Codes The following table shows the possible beep codes that may be emitted by the computer when your computer is unable to complete a power on self test Table 7 Diagnostic Beep Codes
11. Dell Vostro 3560 Owner s Manual Regulatory Model P24F Regulatory Type P24F001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer o CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem AN WARNING A WARNING indicates a potential for property damage personal injury or death 2012 Dell Inc Trademarks used in this text Dell the Dell logo Dell Precision OptiPlex Latitude PowerEdge PowerVault PowerConnect OpenManage EqualLogic Compellent KACE FlexAddress Force10 and Vostro are trademarks of Dell Inc Intel Pentium Xeon Core and Celeron are registered trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom and AMD Sempron are trademarks of Advanced Micro Devices Inc Microsoft Windows Windows Server Internet Explorer MS DOS Windows Vista and Active Directory are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc in the United States and or other countries Novell and SUSE are registered trademarks of Novell Inc in the United States and other countries Oracle is a registered tradem
12. NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequence screen also displays the option to access the System Setup screen Navigation Keys The following table displays the system setup navigation keys NOTE For most of the system setup options changes that you make are recorded but do not take effect until you restart the system Table 1 Navigation Keys Keys Navigation Up arrow Moves to the previous field Down arrow Moves to the next field 53 Keys Navigation lt Enter gt Allows you to select a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable lt Tab gt Moves to the next focus area K NOTE For the standard graphics browser only lt Esc gt Moves to the previous page till you view the main screen Pressing lt Esc gt in the main screen displays a message that prompts you to save any unsaved changes and restarts the system lt F1 gt Displays the System Setup help file System Setup Options K NOTE The system setup options may vary depending on the computer model The Main tab lists out the primary hardware features of the computer The table below defines the function of each option Table 2 Main Options Main System Information System Time System Date BIOS Version Product Name Service Tag Asset Tag CPU Type CPU Speed CPU ID CPU Cache L1 Cache 04 D
13. Submit b Click Submit and proceed to step 5 4 Ifyou do not have your computer s service tag or express service code select one of the following a Automatically detect my Service Tag for me b Choose from My Products and Services List c Choose from a list of all Dell products 5 Onthe application and drivers screen under the Operating System drop down list select BIOS 6 Identify the latest BIOS file and click Download File 7 Select your preferred download method in the Please select your download method below window click Download Now The File Download window appears 8 Click Save to save the file on your computer 9 Click Run to install the updated BIOS settings on your computer Follow the instructions on the screen System and Setup Password You can create a system password and a setup password to secure your computer Password Type Description System password Password that you must enter to log on to your system Setup password Password that you must enter to access and make changes to the BIOS settings of your computer AN CAUTION The password features provide a basic level of security for the data on your computer AN CAUTION Anyone can access the data stored on your computer if is not locked and left unattended K NOTE Your computer is shipped with the system and setup password feature disabled Assigning a System Password and Setup Password You can assign a new System Password and or Setup Password o
14. ark of Oracle Corporation and or its affiliates Citrix Xen XenServer and XenMotion are either registered trademarks or trademarks of Citrix Systems Inc in the United States and or other countries VMware Virtual SMP vMotion vCenter and vSphere are registered trademarks or trademarks of VMware Inc in the United States or other countries IBM is a registered trademark of International Business Machines Corporation 2012 06 Rev A00 Contents Notes Cautions and VV ALNING S sivcassvsecuscunccessctosaissucios iunsisutocheuiesieuieabeudaddardudbesousstenadeshdvsy sedeeseses 2 1 Working on Your COMputer c ccccsesssssssssssesssssssssssersesessesesessesesaesesevsesesarsesevaesesansesenaesenanas 5 Before Working Inside Your COMpPUTEL ccsscccessseeeessseeesssteeeeseeeecssseeecseneeecseeesssnsenessnsesesseeesssseeeesseaesesaeesesaeess 5 Recommended OOS veacessmscedasscaicaanearcesundahyecs dae euuigaden ued cusiceaocnsedaae a 6 ASU UI OY OUr G ONTO UE Mestre andy ac Succanede tase eter ostctwie sta wmiatacouitwas dee racsacinAu eaaiouas aa veboatnaaenakadaraeainsaarectanomiaiee 6 After Working Inside Your COMpUteL ccccsssecessssecessseeeesseeeessneeesseeesessesesesseesesssaesesseeeneseeeeeseeessseeesessneesesaeees 7 2 Removing and Installing COMPONENMS cccccesseesssssseessseeseeesesesersesersesassevaesensesensneansens 9 Removing the Security Digital SD Card ccsccssscssesssses
15. bracket to the hard drive 3 Pull the tab and place the hard drive on the chassis 4 Tighten the screws that secure hard drive to the computer 5 Install the a battery b base cover 6 Follow the procedures in After Working Inside Your Computer Removing the Keyboard 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the battery 3 Using of a flat head screwdriver release the latches that secures the keyboard to the computer 4 Flip the keyboard over and lay it on the palmrest 5 6 Lift the clip to release the backlit cable and disconnect it from the system board 17 Installing the Keyboard Connect the keyboard data cable to the back of the keyboard Connect the backlit cable to the system board Insert the keyboard in its compartment Press down until the keyboard clicks into place Install the battery So BeON SE Follow the procedures in After Working Inside Your Computer Removing the Display Hinge Cover 1 Follow the procedures in Before Working On Your Computer 2 Remove the battery 3 Remove the screws that secure the display hinge cover to the computer 4 Push to release the hinge cover from the computer 5 Flip the computer and carefully remove the display hinge cover from the computer Installing the Display Hinge Cover Replace the display hinge cover back to the computer till the latches are fixed into place Tighten the screws tha
16. e A Installing the Memory 1 2 3 Insert and secure the memory module to the system board Install the a base cover b battery Follow the procedures in After Working Inside Your Computer Removing the Optical Drive 1 2 Follow the procedures in Before Working Inside Your Computer Remove the a battery b base cover Remove the screw that secures the optical drive to the computer 4 5 6 Remove the screws that secure the optical drive bracket Remove the optical drive bracket from the optical drive 13 Installing the Optical Drive 1 Replace the optical drive bracket and tighten the screws that secure the optical drive to the optical drive bracket 2 Slide the optical drive into the compartment on the chassis 3 Tighten the screw to secure the optical drive to the computer 4 Install the a base cover b battery 5 Follow the procedures in After Working Inside Your Computer Removing the Hard Drive 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a battery b base cover 3 Remove the screws that secure the hard drive to the computer 4 Pull the tab to release the hard drive from the hard drive connector Lift up and remove the hard drive from the hard drive bracket 15 Installing the Hard Drive 1 Place the hard drive module into the hard drive bracket 2 Tighten the screws that secures the hard drive
17. e disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned NOTE The color of your computer and certain components may appear differently than shown in this document To avoid damaging your computer perform the following steps before you begin working inside the computer 1 2 3 A Ensure that your work surface is flat and clean to prevent the computer cover from being scratched Turn off your computer see Turning Off Your Computer If the computer is connected to a docking device docked such as the optional Media Base or Battery Slice undock tt CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device Disconnect all network cables from the computer Disconnect your computer and all attached devices from their electrical outlets 6 Close the display and turn the computer upside down on a flat work surface K NOTE To avoid damaging the system board you must remove the main battery before you service the computer 7 Remove the main battery 8 Turn the computer top side up 9 Open the display 10 Press the power button to ground the system board AN CAUTION To guard against electrical shock always unplug your comput
18. er from the electrical outlet before opening the display CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components 11 Remove any installed ExpressCards or Smart Cards from the appropriate slots Recommended Tools The procedures in this document may require the following tools e Small flat blade screwdriver e 0 Phillips screwdriver e 1 Phillips screwdriver e Small plastic scribe e Flash BIOS update program CD Turning Off Your Computer AN CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shut down the operating system In Windows 7 Click Start then click Shut Down In Windows Vista Click Start then click the arrow in the lower right corner of the Start menu as shown below and then click Shut Down In Windows XP Click Start Turn Off Computer Turn Off The computer turns off after the operating system shutdown process is complete 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 4 seconds to turn them off Af
19. es Press lt Y gt to save the changes The computer reboots Deleting or Changing an Existing System and or Setup Password Ensure that the Password Status is Unlocked in the System Setup before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked To enter the System Setup press lt F2 gt immediately after a power on or reboot 1 In the System BIOS or System Setup screen select System Security and press lt Enter gt The System Security screen is displayed In the System Security screen verify that Password Status is Unlocked Select System Password alter or delete the existing system password and press lt Enter gt or lt Tab gt Select Setup Password alter or delete the existing setup password and press lt Enter gt or lt Tab gt NOTE If you change the System and or Setup password re enter the new password when promoted If you delete the System and or Setup password confirm the deletion when promoted Press lt Esc gt and a message prompts you to save the changes Press lt Y gt to save the changes and exit from the System Setup The computer reboots 59 60 Diagnostics If you experience a problem with your computer run the ePSA diagnostics before contacting Dell for technical assistance The purpose of running diagnostics is to test your computer s hardware without requiring addit
20. eyboard h display hinge cover i palmrest j express card reader 3 Disconnect the speaker cable 26 5 Lift up the left speaker and remove 27 Installing the Speakers P O N Ss a b c d j Place the speakers on the computer and thread the speakers cable through the routing tabs Tighten the screws to secure the speakers in place Connect the speaker cable Install the express card reader palmrest display hinge cover keyboard hard drive optical drive base cover battery express card SD card 5 Follow the procedures in After Working Inside Your Computer Removing the System Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a b c d e f g h i 28 SD Card express card battery base cover optical drive hard drive keyboard display hinge cover palmrest j SD card reader 3 Disconnect the system fan cable and the power cable dje 4h G 4 Disconnect the speaker cable 5 Disconnect the Express card reader fingerprint cable 6 Disconnect the touchpad cable 29 d O 4 S mae 7 Peel off the tape and disconnect the LVDS and camera cable w 8 Remove the screws that secure the system board to the chassis 30 9 Lift up the system board from the chassis 10 Slide the system board towards right and remove from the chassis 31 Installing the System Board
21. ional equipment or risking data loss If you are unable to fix the problem yourself service and support personnel can use the diagnostics results to help you solve the problem Enhanced Pre Boot System Assessment ePSA Diagnostics The ePSA diagnostics also known as system diagnostics performs a complete check of your hardware The ePSA is embedded with the BIOS and is launched by the BIOS internally The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to e Run tests automatically or in an interactive mode e Repeat tests e Display or save test results e Run thorough tests to introduce additional test options to provide extra information about the failed device s e View status messages that inform you if tests are completed successfully e View error messages that inform you of problems encountered during testing AN CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user interaction Always ensure that you are present at the computer terminal when the diagnostic tests are performed 1 Power on the computer 2 As the computer boots press the lt F12 gt key as the Dell logo appears 3 On the boot menu screen select the Diagnostics option The Enhanced Pre boot System Assessment window is displayed listing all devices detected in
22. isplays the computer model number Allows you to reset the time on the computer s internal clock Allows you to reset the date on the computer s internal calendar Displays the BIOS revision Displays the product name and the model number Displays the service tag of your computer Displays the asset tag of your computer if available Displays the type of processor Displays the speed of the processor Displays the processor ID Displays the processor L1 cache size Main L2 Cache L3 Cache Fixed HDD SATA ODD mSata Device AC Adapter Type Extended Memory System Memory Memory Speed Keyboard Type Displays the processor L2 cache size Displays the processor L3 cache size Displays the model number and capacity of the hard drive Displays the model number and capacity of the optical drive Displays the model number and capacity of the mini Sata device Displays the type of the AC adapter Displays the memory installed on the computer Displays the memory in built on the computer Displays the memory speed Displays the type of keyboard The Advanced tab allows you to set various functions that affect the performance of the computer The table below defines the function of each option and its default value Table 3 Advanced Options Advanced Intel SpeedStep Virtualization Integrated NIC USB Emulation USB Wake Support Enable or disable the In
23. ll 3 Lift and remove the battery from the computer Installing the Battery 1 Slide the battery into its slot until it clicks into place 2 Follow the procedures in After Working Inside Your Computer Removing the ExpressCard 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the battery 3 Press in on the ExpressCard and release Pull the ExpressCard and remove out of the computer Fa pe Installing the ExpressCard 1 Push in the ExpressCard into the slot until it clicks into place 2 Install the battery 3 Follow the procedures in After Working Inside Your Computer Removing the Base Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the battery 3 Remove the screw s that secures the cover to the computer Lift the cover upwards 4 5 Lift the cover upwards and away from the computer D Da gt 11 Installing the Base Cover P O tS Align the edge of the base cover on the computer and slide it on the computer Tighten the screw s to secure the base cover to the computer Install the battery Follow the procedures in After Working Inside Your Computer Removing the Memory Follow the procedures in Before Working Inside Your Computer Remove the a battery b base cover Pry the retention clips away from the memory module until it pops up Lift and remove the memory module from Its connector O R
24. mera module to its original position and tighten the screw to secure it to the display assembly Install the a display bracket b display bezel c display assembly d LAN board e system board f express card reader g speakers h palmrest i hard drive j optical drive k keyboard I display hinge cover m base cover n battery o express card p SD card Follow the procedures in After Working Inside Your Computer 51 52 3 System Setup System Setup enables you to manage your computer hardware and specify BIOS level options From the System Setup you can e Change the NVRAM settings after you add or remove hardware e View the system hardware configuration e Enable or disable integrated devices e Set performance and power management thresholds e Manage your computer security Boot Sequence Boot Sequence allows you to bypass the System Setup defined boot device order and boot directly to a specific device for example optical drive or hard drive During the Power on Self Test POST when the Dell logo appears you can e Access System Setup by pressing lt F2 gt key e Bring up the one time boot menu by pressing lt F12 gt key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are e Removable Drive if available e STXXXX Drive K NOTE XXX denotes the SATA drive number e Optical Drive e Diagnostics K
25. n the computer s internal hard drive HDD Allows you to add remove permission for changing passwords Allows you to bypass the system password and the internal HDD password prompts during a system restart resume from hibernate state Default Disabled Enable or disable the Computrace feature on your computer Specifies the order of different devices in which the computer will boot through at start up Specifies the removable drive the computer can boot through Specifies which hard drive the computer can boot through Specifies which USB storage device the computer can boot through Specifies which CD DVD the computer can boot through Specifies which network device the computer can boot through Exit This section allows you to save discard and load default settings before exiting from System Setup 57 Updating the BIOS It is recommended to update your BIOS system setup on replacing the system board or if an update is available For notebooks ensure that your computer battery is fully charged and connected to a power outlet 1 Restart the computer 2 Go to support dell com support downloads 3 Ifyou have your computer s Service Tag or Express Service Code i NOTE For desktops the service tag label is available on the front of your computer 4 NOTE For notebooks the service tag label is available on the bottom of your computer a Enter the Service Tag or Express Service Code and click
26. o N O J Re UUN gt a b c d e f g h i j Align the system board to the port connectors and place the system board in the computer Tighten the screws to secure the system board to the chassis Affix the tape and connect the LVDS and camera cable Connect the touchpad cable Connect the express card reader cable Connect the speaker cable Connect the system fan cable and the power cable Install the SD card reader palmrest display hinge cover keyboard hard drive optical drive base cover battery express card SD card 9 Follow the procedures in After Working Inside Your Computer Removing the Heat Sink 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a b c d 32 SD card express card battery base cover 5 e memory f optical drive g hard disk drive h keyboard i display hinge cover j palmrest k system board Disconnect the system fan cable from the system board Lift up and remove the heat sink from the system board 33 Installing the Heat Sink Tighten the screws to secure the heat sink to the system board 4 Connect the system fan cable to the system board Install the a b c d e f g h i j k system board palmrest display hinge cover keyboard hard drive optical drive memory base cover battery express card SD card Follow the procedures in After Working Inside Your Computer
27. pis e o E i a z E BO gt SF 7 Lift up to remove the LAN board from the chassis 37 5 Installing the LAN Board 1 38 Pull out and remove the LAN board from the system Insert the LAN board into its compartment and align on to the chassis Tighten the screws to secure the LAN board to the chassis Install the a b c d e f g h i WLAN card system board palmrest display hinge cover keyboard hard drive optical drive base cover battery 4 i k express card SD Card Follow the procedures in After Working Inside Your Computer Removing the mini SATA Card 1 2 Follow the procedures in Before Working Inside Your Computer Remove the a b c d e f g h i j k I SD Card express card battery base cover optical drive hard drive keyboard display hinge cover palmrest system board WLAN board LAN board Remove the screw that secure the mini SATA card in place Slide and remove the mini SATA card gt Installing the mini SATA Card 1 Install the mini SATA card to the connector on the LAN board Tighten the screw to secure the mini SATA card on the LAN board Install the a b c d e f g h i j k I LAN board WLAN card system board palmrest display hinge cover keyboard hard drive optical drive base cover battery express card SD card Follow the procedures in Afte
28. r Working Inside Your Computer 39 Removing the Secure Digital SD Card Reader 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a SD card b express card c battery d base cover e optical drive f hard drive g keyboard h display hinge cover i palmrest 3 Pull outthe SD card reader cable 40 5 Lift up and remove the SD card reader from the system Installing the Secure Digital SD Card Reader Place the SD card reader into the place 4 Tighten the screw to secure the SD card reader to the computer Install the a b c d e f g h i palmrest display hinge cover keyboard hard drive optical drive base cover battery express card SD card Follow the procedures in After Working Inside Your Computer Removing the Display Assembly 1 2 Follow the procedures in Before Working Inside Your Computer Remove the a b c d e SD card express card battery base cover memory optical drive hard drive keyboard display hinge cover palmrest 41 k express card reader I system board m WLAN card n LAN board 3 Remove the screws from the base of the system 4 Remove the screws present below the display hinge cover 5 Remove the left screw that secure the display assembly in place A 6 Unthread the camera cable and remove the right screw that secure the display assembly to the system 42
29. r change an existing System Password and or Setup Password only when Password Status is Unlocked If the Password Status is Locked you cannot change the System Password 58 K NOTE If the password jumper is disabled the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the computer To enter a system setup press lt F2 gt immediately after a power on or reboot 1 In the System BIOS or System Setup screen select System Security and press lt Enter gt The System Security screen appears In the System Security screen verify that Password Status is Unlocked Select System Password enter your system password and press lt Enter gt or lt Tab gt Use the following guidelines to assign the system password A password can have up to 32 characters The password can contain the numbers 0 through 9 Only lower case letters are valid upper case letters are not allowed Only the following special characters are allowed space G WY 1 C Re enter the system password when prompted Type the system password that you entered earlier and click OK Select Setup Password type your system password and press lt Enter gt or lt Tab gt A message prompts you to re type the setup password Type the setup password that you entered earlier and click OK Press lt Esc gt and a message prompts you to save the chang
30. r computer Table 8 System Information Feature Chipset DRAM bus width Flash EPROM Vostro 3360 Vostro 3460 Vostro 3560 Table 9 Processor Feature Types L3 cache Table 10 Memory Feature Memory connector Memory capacity Memory type Minimum memory Maximum memory Table 11 Audio Feature Type Controller Vostro 3360 Description Intel HM77 Express Chipset 64 bit SPI 8 MB SPI 6 MB Description e Intel Core i3 series e Intel Core i5 series e Intel Core i7 series up to 6 MB Description two SODIMM slots 2 GB 4 GB 6 GB or 8 GB DDR3 SDRAM 1333 MHz and 1600 MHz 2 GB 8 GB Description 2 channel high definition audio Cirrus Logic CS4213D 65 Feature Vostro 3460 Vostro 3560 Stereo conversion Interface Internal External Speakers Volume controls Table 12 Video Feature Video type Data bus UMA Discrete Vostro 3460 Vostro 3560 Video controller UMA Discrete Vostro 3460 Vostro 3560 Table 13 Camera Feature Camera Resolution Video Resolution maximum Table 14 Communication Feature Network adapter Wireless 66 Description Conexant CX20672 21Z 24 bit analog to digital and digital to analog high definition audio microphone in stereo headphones external speakers connector 2W keyboard function keys and program menus Description e integrated on system board e discrete integrated video e PCI E x16 Gent e PCI E x16 Gen2
31. ry k express card I SD card 3 Follow the procedures in After Working Inside Your Computer Removing the Display Bezel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a SD card b express card c battery d base cover e optical drive f hard drive g keyboard h display hinge cover i palmrest j express card reader k system board I heat sink m LAN board n display assembly 3 Carefully pry the bezel off the display assembly 4 Lift up the display bezel and remove from the display assembly Installing the Display Bezel 1 Align the display bezel with the display assembly and gently snap it into place 2 Install the a display assembly b LAN board c heat sink d system board e express card reader f palmrest g display hinge cover h keyboard i hard drive 46 j optical drive k memory I base cover m battery n express card o SD card 3 Follow the procedures in After Working Inside Your Computer Removing the Display Bracket 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a SDcard b express card c battery d base cover e optical drive f hard drive g keyboard h display hinge cover i palmrest j express card reader k system board LAN board m display assembly n display bezel o camera 3 Remove the screws that secure the display brackets to the display assembly 4
32. s aaa 53 Sys aa psy o t09 10080 10 16 anaa gE RC eae 54 Updatingthe BOS lt teseias nite aad teaeandvadycevmass asni i a a a e aiea is 58 SVSTC MAN SetiD Pass WO inas R 58 Assigning a System Password and Setup PaSSWOMKW ccsssssccsessseeeeesseeeeesssteesessnteeeesseeeesesseeeeeesseneeneasseeeees 58 Deleting or Changing an Existing System and or Setup PaSSWOMU ccsccccsssecsssesesseeeessseeeesseeeessseeeeseeees 59 AIAG NO SUG Sestacrcesss ss aircie tes ccctateeatbtudacctnicat tea stan a 61 Enhanced Pre Boot System Assessment PSA DiaQnOstics cccscsescsssessessereeseeseseesseteeseessseeeseteeseeeeneeesnees 61 Device Status ENGINES soci scncsccantonsenctee cadnavintwaatedscaasostiondentssheaGandentaunel ina ntdecns vant teenees dean anaetecuketaneannndanderbneeaiedeaitatteatdacts 61 Batey Status TMG MES oas dantesaiyeAdneens naan aneaacmnsenanmenants 62 Diagnostic Beep Codis sonaa a on ves atseutoatcanteaaa tating ease wea eee a cneenatetans 62 By DE CHIC GARIN S onana a T A A 65 OGENNINEID ea E 71 GOA CEG Cl las erenn sepsesiontrtoa ct ANA a a suadedeaisa sua sae taenimameanteneand 71 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following cond A A gt gt itions exist
33. sables USB debug Enables or disables internal bluetooth Enables or disables WLAN Enables or disables WWAN Default AHCI Default Enabled Default Function key first Default Enabled Default Enabled Default Enabled Default Enabled Default Enabled Default Enabled Default Enabled Default Disabled Default Disabled Default Enabled Default Enabled Default Enabled The Security tab displays the security status and allows you to manage the security features of the computer 56 Table 4 Security Options Security Set Service Tag Admin Password System Password Hdd Password State Set Supervisor Password Set HDD Password Password Change Password Bypass Computrace The Boot tab allows you to change the boot sequence Table 5 Boot Options Boot Boot Priority Order Removable Drive Hard Disk Drives USB Storage Device CD DVD CD RW Drive Network This field displays your system s service tag If the service tag is not already set this field can be used to enter it This field displays if a admin password is set for this computer or not Default Cleared Not installed This field displays if a system password is set for this computer or not Default Cleared Not installed This field displays if a HDD password is set for this computer or not Default Cleared Allows you to change or delete the administrator password Allows you to set a password o
34. ssresssrseseeseseeeeseeseseeseseceueecseeesetassetasseeaseeseseeseseeseseneseeesas 9 installima the Secure Digital Card arcudiisiin maea a d a e ai 9 Removino he Balte conn a E ON 9 stalling the Batey oesi a Suolsuebedaanseeusin weauseieataneabeoseaete 10 Removing the EXD TESS Gal C iiccdscacaccaedsucicgetinedsandeaalenccesetouey aitacn dsauenttestedntada tach daa a A e aa aea Ea aaa Eaa 10 Mstalingthe ExXpressGatdannonn na a a E aaa E A 10 REMOVING the Base Covel senuoren dana dimes a A AE de ousvatedatice se 10 MVS teal ING the Base OVC Teacher lea a a a eh Rb 12 Removing Me Memo V snan ate acide conan mauve aaetestionasiavetudthnass nT 12 VV S CaMV TIVE Menmo onssa a a dhateas tebvachdadosacassunasteats abe tea andanicuneaaseudaa eas eanvaneedanes 12 REMOVING TNE 0 PUGal DVE nran eoero n tasek usuvabonu essa 0eideus wuetdeslons ovieslustderetdes taste weak ane evades acnaavente 12 SEAMING ERE Opica DVE AeA n a a a a a E NNE 14 Removino the Hard DrWedrannn nn a ead N A NA 14 NTS CAN IV the Hard IV get eccincs este toa waseicie a a 16 REMOVING TIE IK CY DO Al Tean aaa a enadatceates ean lea Maa veeameseavuataes a a etdelatys 16 Metalina the CE 0 AN asaciaces cctv ctce cu aeartera vac etniea aoucnbs auaaeesgiaanateccnactu aA 18 Removing the Display Hinge Covel ssccccssscecsssecssssesessseeessseeeesseeessseeeseseaeseseeeeeseneeseseeasssseeseseeeeeeseeeessseesesneess 18 installing the Dis play Hinge Cova ratsioita a AU ea acadnctnbanct Wa ve
35. sts hana a a eens teaeascele 19 Removing the PSNI S lcs ca cece tot seuct vcs asna svete burvnt acu a A 19 WS teal ING the Palm ES essa teh a a eet cel cel tat lactate a a a alae dla tegen 24 MEMOVING Ihe EXOLeSSGar dM CAC Ol iseici sii etch aa a tea a sane bad canuansnarectans der aay aa 24 installing the Express Card Readeru N a a E N 26 Removing theo GAR CNS aasa a aa a a a 26 WAS EAA TMA the Speaker S nerona a A a i A a 28 REMOVING TNE System Board yansan aa A a ON 28 Installing the System BOard cccsscsscssscsssssescsesesescsesseusseeecaeeseeeseeeseesseessauseesseescoescaeseuseuseesansessesesesssessenseeneas 32 REMOVING theneat SINK ernan N tannmmmneadaaneatenenceseuianse 32 mstaling the Heal Shikar a aa a a 34 ALAE UNG UINE TT FOCCS SON E E A E E ES E tau eneeuava E EE E E N 34 Fa Stai iG He Proce SSOM serian a N a cawercdntnate na daetininarn asaya 35 REMOVING the Coin Cell Batte Ry scccesteceicit ce Ne aii Re it ee aS Safa a 35 stalling the Goms Ce WB Qe Py ise scenes tasaaswatasaaandeasenateaicnenansdeesuacsecaumasuaeeaneenccoute 36 Removing the Wireless Local Area Network WLAN Card u ccccccssccssscssscsssscseesseseseesceessseesseesseeeseessusesenseaeasenss 36 Installing the Wireless Local Area Network WLAN Card ccccsccsssssssessescsessseeesesceeesseeeseeseseesseeeseeseseessaneseess 36 REMOVING Me LAN Boa Osea S 5525 socio ciueacwoaetyeusansauctuichsivout Ia SE EE 37 installing the LAN Boa iaraa a N esau da anv
36. t secure the display hinge cover to the computer Install the battery ew YS SS Follow the procedures in After Working Inside Your Computer Removing the Palmrest 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a battery b base cover c memory d optical drive e hard drive f keyboard g display hinge cover 3 Remove the rubber pads from the bottom of the computer 4 Remove the screws from the bottom of the computer 5 Disconnect the LEDs fingerprint cable 20 6 7 Remove the screws that secures palmrest assembly in place Lift the latch and disconnect the power button fingerprint cable 21 8 Lift the tab and release the touchpad cable SD card reader cable and fingerprint scanner cable from the computer 9 Lift the tab and disconnect the functions button cable from the system 22 11 Slide the palmrest outwards and lift to remove from the computer 23 Installing the Palmrest o o SSS SS SS Oo 11 Starting from the edges of the palmrest press downwards on the palmrest to engage the tabs on the computer Tighten the screws to secure the palmrest to the front of the computer Connect the functions button cable to the system board Connect the touchpad cable SD card reader cable and fingerprint scanner cable to the system board Connect the power button fingerprint cable to the system board Tighten the screws
37. t the coin cell battery into the slot 2 Press onthe coin cell battery until it secures into place Install the a system board b WLAN card c ExpressCard reader d palmrest e keyboard f hard drive g optical drive h memory i base cover j battery 4 Follow the procedures in After Working Inside Your Computer Removing the Wireless Local Area Network WLAN Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a battery b base cover c keyboard d palmrest 3 Disconnect the antenna cables connected to the WLAN card by pulling it upwards 4 Remove the screw that secures the WLAN card till it pops out Remove the WLAN card from the computer Installing the Wireless Local Area Network WLAN Card 1 Slide the WLAN card into its slot 2 Connect the antenna cables according to the color code on the WLAN card 3 Tighten the screw to secure the WLAN card 36 D Install the a palmrest b keyboard c base cover d battery Follow the procedures in After Working Inside Your Computer Removing the LAN Board 1 2 3 4 Follow the procedures in Before Working Inside Your Computer Remove the a SD Card b express card c battery d base cover e optical drive f hard drive g keyboard h display hinge cover i palmrest j system board k WLAN card Remove the screws that secure LAN board in place 220 big a
38. tel SpeedStep feature Enable or disable the Intel Virtualization feature Enable or disable the power supply to the on board network card Enable or disable the USB emulation feature Allows USB devices to wake up the computer from standby This feature is enabled only when the AC adapter is connected Default Enabled Default Enabled Default Enabled Default Enabled Default Disabled 00 Advanced SATA Operation Adapter Warnings Function Key Behavior Charger Behavior Battery Health Intel Rapid Start Technology Miscellaneous Devices External USB Ports Microphone Camera Media Card Reader Optical Drive Fingerprint Reader Boot Disable USB debug Internal Bluetooth Internal WLAN Internal WWAN Change the SATA controller mode to either ATA or AHCI Enables or disables adapter warnings Specifies the behavior of the function key lt Fn gt Specifies if the computer battery will be charged when connected to an AC power source Specifies the health of the battery Allows you to configure the Intel rapid start technology These fields let you enable or disable various on board devices Enables or disables external USB ports Enables or disables microphone Enables or disables camera Enables or disables media card reader Enables or disables optical drive Enables or disables fingerprint reader Enables or disables boot Enables or di
39. ter Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer A CAUTION To avoid damage to the computer use only the battery designed for this particular Dell computer Do not use batteries designed for other Dell computers 1 Connect any external devices such as a port replicator battery slice or media base and replace any cards such as an ExpressCard 2 Connect any telephone or network cables to your computer 7 CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer 3 Replace the battery 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer Removing the Security Digital SD Card 1 Follow the procedures in Before Working Inside Your Computer 2 Press in onthe SD card to release it from the computer Slide the SD card out of the computer Pus Installing the Secure Digital Card 1 Push the SD card into the slot until it clicks into place 2 Follow the procedures in After Working Inside Your Computer Removing the Battery 1 Follow the procedures in Before Working On Your Computer 2 Slide the battery latches to release the battery oS ca
40. tness Operating angle Refresh rate Minimum Viewing angles Horizontal Vertical Pixel pitch Table 17 Keyboard Feature Number of keys Vostro 3360 Vostro 3460 3560 Table 18 Touchpad Feature Active Area X axis Y axis Table 19 Battery Feature Type Vostro 3360 Vostro 3460 3560 Dimensions Height Width Depth Weight Charge time Voltage 68 Description 200 nits 0 closed to 140 60 Hz 40 40 15 30 H L 0 23 mm x 0 23 mm Description United States and Canada 80 keys Europe and Brazil 81 keys Japan 84 keys United States and Canada 86 keys Europe and Brazil 87 keys Japan 90 keys Description Vostro 3360 Vostro 3460 3560 82 00 mm 3 22 inches 90 00 mm 3 54 inches 45 00 mm 1 77 inches 49 00 mm 1 93 inches Description 4 cell lithium ion 3 4 Ahr cell or 49 Whr 6 cell lithium ion 2 2 Ahr cell or 48 Whr Vostro 3360 Vostro 3460 Vostro 3560 20 20 mm 0 80 inch 20 mm 0 79 inch 20 mm 0 79 inch 208 36 mm 8 20 inches 208 mm 8 19 208 mm 8 19 inches inches 56 52 mm 2 22 inches 51 mm 2 00 inches 51mm 2 00 inches 0 33 kg 0 73 Ib 0 33 kg 0 73 Ib 0 33 kg 0 73 Ib approximately 4 hours when the computer is turned off Feature Vostro 3360 Vostro 3460 Vostro 3560 Temperature range Operating Non Operating Coin cell battery Table 20 AC Adapter Feature Type Vostro 3360 Vostro 3460 Vostro 3560 with integrated video card
41. to secure the palmrest to the back of the computer Connect the LEDs fingerprint cable to the system board Tighten the screws on the bottom of the computer that secure the palmrest in place Push the rubber pads to cover the screws on the computer Install the a display hinge cover b keyboard c hard drive d optical drive e memory f base cover g battery Follow the procedures in After Working Inside Your Computer Removing the ExpressCard Reader 1 2 24 Follow the procedures in Before Working Inside Your Computer Remove the a SD Card b express card c battery d base cover e keyboard f display hinge cover g palmrest 3 Lift the tab and disconnect the express card reader cable a lt T TE gt Ap A 5 Lift up and remove the express card reader from the system 25 Installing the Express Card Reader 1 Place the express card reader into its slot on the chassis Tighten the screws to secure the express card reader to the computer Connect the express card reader cable Install the a palmrest b display hinge cover c keyboard d base cover e battery f express card g SD card 5 Follow the procedures in After Working Inside Your Computer mp PN Removing the Speakers 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the a SD card b express card c battery d base cover e optical drive f hard drive g k
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