DELL Latitude 12 7000
Contents
1. Table 29 Physical Feature Latitude 7240 Latitude 7440 Height 20 0 mm 0 79 inch 21 0 mm 0 80 inch Width 310 5 mm 12 22 inches 337 mm 13 2 inches Depth 211 0 mm 8 3 inches 231 5 mm 9 1 inches Weight with 3 1 36 kg 2 99 Ib 1 63 kg 3 6 Ib cell battery Table 30 Environmental Feature Specification Temperature Operating 0 C to 60 C 32 F to 140 F Storage 51 C to 71 C 59 F to 159 F Relative humidity maximum Operating 10 to 90 noncondensing Storage 5 to 95 non condensing Altitude maximum Operating 15 2 m to 3048 m 50 to 10 000 ft 0 to 35 C Non Operating 15 24 m to 10 668 m 50 ft to 35 000 ft Airborne contaminant level G2 or lower as defined by ISA S71 04 1985 53 54 7 Contacting Dell NOTE Dell provides several online and telephone based support and service options If you do not have an active Internet connection you can find contact information on your purchase invoice packing slip bill or Dell product catalog Availability varies by country and product and some services may not be available in your area To contact Dell for sales technical support or customer service issues 1 Goto dell com contactdell 2 Select your country or region from the interactive world map When you select a region the countries for the selected regions are displayed Select the appropriate language under the country of your choice Select your2. odore ottiene Re delle ee b Een eit etre iret a oe ue eto dede Removing the WWAN Card aena 2 rte enciende ho Cu prie rie gei cie a e Pe ee gue Finden 19 Installing the WWAN Cardainine nter nnne testen inst iaaiaee Taia entren tans sets aaa 20 Removing the Display Bezeli ir a eene da iets yi erc rdiet e pete ed e alate eed nde Reb siaaa 20 Installing the Display BeZel 20 Removing the Display Panel 2 ns eet celeste ced MiG ad eie ote dad Adee etd A auld 21 Installing the Display Panel Removing the Coin Cell Battery Installing the Coin Cell Battery eese sensere tnnt tenete tnn nnne intr trennt aaea airaa 22 Removing the Speakers e eet ideo desee aee le aoa n deae ee euet nonae qu ede ud e eua de d aaa 23 Installing the Speakers 4 inerte t terne dne ttn ttn tette een sine een da aea nd vt eee as dee nda 23 Removing the Display Hinge Cover eese eene nnne treten tenete tes tete EANA NEE sense nte ntn niens 23 Installing the Display Hinge COve cscscsssesssessescsescseeceesescsceeeescseecacseacseseaesesecesecaeesacasacaesesceeaeecacaeaceeeneeeeeseses 24 Removing the Heatsinks coder e ee elie bee Let et abe oet d edet ele d d e ode 24 Installingthe Heatsink oneri etre pectet ene se Dr ner UR rep eo RO arte ERES ga delve ERE EN RON UE TN RE 25 Removing the Display Assembly recte cert edes le cete tese dnte titer dh E I HER Ce e aa reitera 25 Installing th
3. 4 Place the heatsink into its original position on the computer Tighten the screws to secure the heatsink to the computer Install a display assembly b display hinge cover c palmrest d keyboard e keyboard trim f mSATA g base cover h battery i SD card Follow the procedures in After Working Inside Your Computer Removing the Display Assembly 1 2 Follow the procedures in Before Working Inside Your Computer Remove a battery b SD card c base cover d keyboard e palmrest Perform the following steps as shown in the illustration a Disconnectthe WLAN cable from the system board 1 b Unroute the WLAN cables from the slot 2 c Remove the screw that secures the heatsink to the computer Perform the following steps as shown in the illustration Disconnect the antenna cables from the wireless solution a Disconnectthe LVDS cable from the system board 1 b Unroute the cable from the slot 2 c Remove the screws and pull the antenna cables from the holes on the base chassis that secure the display assembly to the computer 25 5 Remove the screws that secure the display assembly to the computer and lift the display assembly from the computer e Installing the Display Assembly Insert the LVDS and wireless antenna cables through the holes on the base chassis and connect them Place the display assembly onto the computer Tighten the screws on both sides to secure
4. Eee tad etd ot Removing the Base Cover Installing the Base COVOl oue cete ee ch oet tree RO Be eae elei d IR Penes tu aea Removing the MSATA SSD Card creer etie rena o eter hen eun eode E ena ELI TN MEN Reg EE da NE PR up RED ERE 14 InstallingithexmSATA SSD Cafq i od te reete Deere tee pee ete ce eit dete ie dete ae nak 14 Removing the Keyboard Trit ccccsssesssscsescsescsescsesesesssesscscsesesesesesesessseusseuesaesssesesesssesssssasssacseseseseseseuecaeecseseneaes 14 Installing the Keyboard Trim esses esent tette ttn entren nte ttn tn ttes tent tes tnn tntn inen enira tin 15 REMOVING the Keyboard iocur rte dt rre e F Ie E De RAE Qe ek Tuo PUn et arenae pea ne EORR Ye Re qute 15 Installing the Keyboard Removing the Palmrest Installirig the Palintest i recreate ee Dices nete us aeneae dicun Da n reve vaa pe ege YE Ere eene RE Rd dn aca Removing the Wi Fi Switch Board sess esee eeee ennt ene Annn Ean EAEn ntn tentent teta tnn tn tnter entrent 17 Installing the Wi Fi Switch Board cccccseccssssscsceseseseseeescsescseseseseseceeecaeeceeseaeacseseeecaeecacseacaeseaeeaeseeeseeesaeasaeaeeneeees 18 Removing the Memory Module sess esee eene entente nente nte ttn tnt tent tent teta testo tnis niens ennt nt 18 Installing the Memory Module 2 1 ote a Re O4 eid EU ede di t pec de epe de debe Igea doe ce e 19 Removing the WLAN Card Installing the WEAN EarG
5. Intel HD Graphics 4600 Discrete AMD Radeon HD 8690M Graphics Data bus PCI E Gen3 x8 External display support e one VGA e one HDMI K NOTE Support two DP DVI ports through Docking station Table 21 Camera Features Specification Camera Resolution 1280 x 720 pixels Video Resolution maximum 1280 x 720 pixels Diagonal viewing angle 74 Table 22 Communications Features Specification Network adapter 10 100 1000 Mb s Ethernet RJ 45 Wireless internal wireless local area network WLAN and wireless wide area network WWAN 50 Table 23 Ports and Connectors Features Specification Audio one microphone stereo headphone speakers connector Video Mini DisplayPort connector and 19 pin HDMI connector Network adapter RJ 45 connector USB 3 0 two USB 3 0 compliant connectors and one eSATA USB 3 0 compliant connector Memory card reader Support upto SD4 0 Micro Subscriber Identity Module uSIM card one Docking port one Table 24 Display Feature Specification Latitude 7240 Latitude 7440 Type HD Anti Glare HD Anti Glare Dimensions Height 180 0 mm 7 08 inches 205 6 mm 8 09 inches Width 300 90 mm 11 84 inches 320 9 mm 12 63 inches Diagonal 3 6 mm 0 14 inch 3 6 mm 0 14 inch Maximum resolution 1366 x 768 1366 x 768 Refresh rate 60 Hz 60 Hz Minimum Viewing Angles Horizontal 40 40 Vertical 15 30 15 30 Pixel pitch 1 05 1 05 Table 25 Keyboard Feature Specification Numbe
6. LOM MAC Address Video Controller Video BIOS Version Video Memory Panel Type Native Resolution Audio Controller Modem Controller Wi Fi Device WiGig Device Cellular Device Bluetooth Device Battery Information Displays the battery status and the type of AC adapter connected to the computer Boot Sequence Allows you to change the order in which the computer attempts to find an operating system Diskette Drive Internal HDD USB Storage Device CD DVD CD RW Drive Onboard NIC Advance Boot Option This option is required for Legacy boot mode This option is not allowed if Secure Boot is enabled 34 Option Date Time Table 3 System Configuration Option Integrated NIC Parallel Port Serial Port SATA Operation Drives Description e Enable Legacy Option ROMs This option is disabled by default Allows you to set the date and time Description Allows you to configure the integrated network controller The options are e Disabled e Enabled e Enabled w PXE This option is enabled by default e Enable UEFI Network Stack This allows you to enable UEFI Networking Protocols in pre OS and early OS networking environment Allows you to define and set how the parallel port on the docking station operates You can set the parallel port to e Disabled AT e PS2 e ECP Latitude 7440 Identifies and defines the serial port settings You can set the serial port to Disabled e COMI
7. arrow Moves to the next field lt Enter gt Allows you to select a value in the selected field if applicable or follow the link in the field Spacebar Expands or collapses a drop down list if applicable lt Tab gt Moves to the next focus area K NOTE For the standard graphics browser only lt Esc gt Moves to the previous page till you view the main screen Pressing lt Esc gt in the main screen displays a message that prompts you to save any unsaved changes and restarts the system 33 Keys Navigation F1 Displays the System Setup help file System Setup Options NOTE Depending on your computer and its installed devices the items listed in this section may or may not appear Table 2 General Option Description System Information This section lists the primary hardware features of your computer System Information Displays BIOS Version Service Tag Asset Tag Ownership Tag Ownership Date Manufacture Date and the Express Service Code Memory Information Displays Memory Installed Memory Available Memory Speed Memory Channels Mode Memory Technology DIMM ASize DIMM B Size Processor Information Displays Processor Type Core Count Processor ID Current Clock Speed Minimum Clock Speed Maximum Clock Speed Processor L2 Cache Processor L3 Cache HT Capable and 64 Bit Technology Device Information Displays Primary Hard Drive Fixed bay Device System eSATA Device Dock eSATA Device
8. comprehensive specification of your computer go to Specifications section in your Owner s Manual available on the support site at dell com support For more information about the configuration of your computer go to Help and Support in your Windows operating system and select the option to view information about your computer Table 16 System Information Feature Specification Latitude 7240 Latitude 7440 Chipset Lynx Point LP Intel QM87 Express Chipset DRAM bus width 64 bit 64 bit Flash EPROM SPI 32 Mbits 64 Mbits SPI 32 Mbits 64 Mbits PCle bus 100 MHz 100 MHz External Bus Frequency DMI 5GT s DMI 5GT s Table 17 Processor Feature Types L3 cache Table 18 Memory Feature Memory connector Memory capacity Memory type Minimum memory Maximum memory Table 19 Audio Feature Type Controller Specification Intel Core i3 i5 i7series 3 MB 4MB 6 MB and 8 MB Specification Two SODIMM slots 2GB 4GB or 8GB DDR3L SDRAM 1600 MHz 2GB 16 GB Specification four channel high definition audio Realtek ALC3226 49 Feature Specification Stereo conversion 24 bit analog to digital and digital to analog Interface Internal high definition audio External microphone in stereo headphones and headset combo connector Speakers two Internal speaker amplifier 1 W RMS per channel Volume controls hot keys Table 20 Video Feature Specification Type integrated on system board Controller UMA
9. illustration a Lift the 1 0 latch 1 b Remove the I O cable from the system board 2 c Disconnect the 1 0 cable from system board 3 d Disconnect the speaker cable from the system board e Remove the screws that secure the system board to the computer Perform the following steps as shown in the illustration a Lift the left edge of system board partially to a 45 degree angle 1 b Remove the system board from the computer 2 Installing the System Board 1 28 Align the system board in its place on the computer Tighten the screws to secure the system board Connect the following cables to the system board a speaker b 1 0 cable Install a system fan b heatsink c display assembly d display hinge cover e speaker f palmrest g keyboard h keyboard trim i mSATA j base cover k battery I SD card 5 Follow the procedures in After Working Inside Your Computer Removing the Power Connector 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a SD card b battery c base cover d keyboard e palmrest f system fan 3 Disconnect the power connector cable from the system board and remove the screw that secures the power connector to the computer Remove the power connector from the computer Installing the Power Connector 1 Insert the power connector in its slot 2 Connectthe power connector to the system board 3 Tighten the screw th
10. keyboard cable to the computer 1 b Disconnectthe keyboard cable the computer 2 Flip the computer and remove the screws that secure the keyboard to the computer Perform the following steps as shown in the illustration a Slide the keyboard from the computer 1 b Liftthe keyboard from the computer 2 15 Installing the Keyboard 1 2 3 4 5 Connect the keyboard cable and tighten the screw that secures the keyboard to the computer Slide the keyboard into its compartment and ensure that it clicks into place Flip the computer place the keyboard and tighten the screws that secure the keyboard to the computer Install a keyboard trim b base cover c battery Follow the procedures in After Working Inside Your Computer Removing the Palmrest 1 2 Follow the procedures in Before Working Inside Your Computer Remove a SD card b battery c base cover d keyboard trim e keyboard Remove the screws that secure the palmrest assembly and flip the computer Perform the following steps as shown in the illustration a Disconnectthe cable from the computer b Liftthe latch that secures the keyboard cable to the computer 1 c Disconnect the keyboard cable 2 d Disconnectthe touch cable from the computer 3 e Unroute the cables from the slot 4 5 Remove the screws that secure the palmrest assembly to the front of the computer Pry the edges and lift the palmrest assembly
11. periodically touching an unpainted metal surface such as a connector on the back of the computer CAUTION Handle components and cards with care Do not touch the components or contacts on a card Hold a card by its edges or by its metal mounting bracket Hold a component such as a processor by its edges not by its pins CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs if you are disconnecting this type of cable press in on the locking tabs before you disconnect the cable As you pull connectors apart keep them evenly aligned to avoid bending any connector pins Also before you connect a cable ensure that both connectors are correctly oriented and aligned NOTE The color of your computer and certain components may appear differently than shown in this document To avoid damaging your computer perform the following steps before you begin working inside the computer 1 Ensure that your work surface is flat and clean to prevent the computer cover from being scratched Turn off your computer see Turning Off Your Computer If the computer is connected to a docking device docked such as the optional Media Base or Battery Slice undock it A CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device Disconnect all network cables from the computer Disconne
12. the display assembly Tighten the screw that secures heatsink to the computer Route and connect the LVDS cables through the routing channel Connect the WLAN cable to the computer Install Moa Pon gt a palmrest b keyboard c base cover d SD card e battery 8 Follow the procedures in A fer Working Inside Your Computer Removing the System Fan 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery 26 b SD card c base cover d keyboard trim e keyboard f palmrest g display hinge cover 3 Remove the screws that secure the system fan to the computer and lift the system fan Disconnect the system fan cable and lift the fan from the computer Installing the System Fan 1 Connectthe system fan cable to the system board 2 Tighten the screws that secure the system fan to the computer 3 Align the system fan in its place on the system board 4 Install a display hinge cover b palmrest c keyboard d keyboard trim e base cover f SDcard g battery 5 Follow the procedures in After Working Inside Your Computer Removing the System Board 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a SD card b battery c base cover d mSATA e keyboard trim f keyboard g palmrest h speaker 2 i display hinge cover j display assembly k system fan I heat sink m 1 0 cable Perform the following steps as shown in the
13. D Battery Status Lights SPC ITI C Lol AEE nord Ca icis A E E o E E htutusud sirndss 49 Tien or eee i a a eea ena ahd vac eae est ccc 55 Working on Your Computer Before Working Inside Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help to ensure your personal safety Unless otherwise noted each procedure included in this document assumes that the following conditions exist AN A A A A Ea e You have performed the steps in Working on Your Computer e You have read the safety information that shipped with your computer Acomponent can be replaced or if purchased separately installed by performing the removal procedure in reverse order WARNING Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory compliance CAUTION Many repairs may only be done by a certified service technician You should only perform troubleshooting and simple repairs as authorized in your product documentation or as directed by the online or telephone service and support team Damage due to servicing that is not authorized by Dell is not covered by your warranty Read and follow the safety instructions that came with the product CAUTION To avoid electrostatic discharge ground yourself by using a wrist grounding strap or by
14. Default Setting e COM2 e COM3 e COM4 NOTE The operating system may allocate resources even if the setting is disabled Allows you to configure the internal SATA hard drive controller The options are e Disabled e AHCI e RAID On Default Setting K NOTE SATA is configured to support RAID mode Allows you to configure the SATA drives on board The options are 35 Option SMART Reporting USB Configuration USB PowerShare Audio Keyboard lllumination Unobtrusive Mode Miscellaneous Devices 36 Description e SATA 0 e SATA 1 e SATA2 e SATA 3 Default Setting All drives are enabled This field controls if the hard drive errors for the integrated drives are reported during system startup This technology is part of the SMART Self Monitoring Analysis and Reporting Technology specification e Enable SMART Reporting This option is disabled by default Allows you to define the USB configuration The options are e Enable Boot Support e Enable External USB Port e Enable USB3 0 Controller Default Setting all the options are enabled Allows you to configure the behavior of the USB PowerShare feature The option is disabled by default e Enable USB PowerShare Allows you to enables or disables the integrated audio controller e Enable AudioThis option is enabled by default Allows you to choose the operating mode of the keyboard illumination feature The options are e Dis
15. Dell Latitude E7240 Owner s Manual Regulatory Model P228 Regulatory Type P22S001 Notes Cautions and Warnings K NOTE A NOTE indicates important information that helps you make better use of your computer CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death 2013 Dell Inc Trademarks used in this text Dell the Dell logo Dell Boomi Dell Precision OptiPlex Latitude PowerEdge PowerVault PowerConnect OpenManage EqualLogic Compellent KACE FlexAddress Force10 and Vostro are trademarks of Dell Inc Intel Pentium Xeon Core and Celeron are registered trademarks of Intel Corporation in the U S and other countries AMD is a registered trademark and AMD Opteron AMD Phenom and AMD Sempron are trademarks of Advanced Micro Devices Inc Microsoft Windows Windows Server Internet Explorer MS DOS Windows Vista and Active Directory are either trademarks or registered trademarks of Microsoft Corporation in the United States and or other countries Red Hat and Red Hat Enterprise Linux are registered trademarks of Red Hat Inc in the United States and or other countries Novell and SUSE are registered trademarks of Novell Inc in the United States and other countries Oracle is a registe
16. Go to dell com support If you have your computer s Service Tag or Express Service Code K NOTE To locate the Service Tag click Where is my Service Tag K NOTE If you cannot find your Service Tag click Detect Service Tag Proceed with the instructions on screen Enter the Service Tag or Express Service Code and click Submit If you are unable to locate or find the Service Tag click the Product Category of your computer Select your computer model and the Product Support page of your computer appears Click Drivers amp Downloads On the Drivers and Downloads screen under the Operating System drop down list select BIOS 10 Identify the latest BIOS file and click Download File 11 Select your preferred download method in the Please select your download method below window click Download File 4 5 6 Choose the Product Type from the list 7 8 9 43 The File Download window appears Click Save to save the file on your computer Click Run to install the updated BIOS settings on your computer Follow the instructions on the screen System and Setup Password You can create a system password and a setup password to secure your computer Password Type Description System password Password that you must enter to log on to your system Setup password Password that you must enter to access and make changes to the BIOS settings of your computer A CAUTION The password features provide a basic level of security f
17. Small plastic scribe System Overview Inside View Back 1 system fan 2 mSATA card 3 battery bay 4 SD card 5 WLAN card 6 WWAN card 7 memory module 8 heatsink Inside view Front coin cell battery SIM card board speaker System board Wi fi switch board System fan display assembly SN coc fF WN Removing the SD Card Follow the procedures in Before Working Inside Your Computer Press in on the SD card to release it from the computer Slide the SD card out of the computer Installing the SD Card 1 2 Slide the SD card into its slot until it clicks into place Follow the procedures in After Working Inside Your Computer Removing the Battery 1 2 3 Follow the procedures in Before Working Inside Your Computer Slide the release latch to unlock the battery Lift the battery from the computer 11 Installing the Battery 1 Slide the battery into its slot until it clicks into place 2 Follow the procedures in After Working Inside Your Computer Removing the Base Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Remove battery 3 Remove the screws that secure the base cover to the computer 4 Lift the base cover to remove it from the computer Installing the Base Cover 1 2 3 4 Place the base cover to align with the screw holes correctly on the computer Tighten the screws to secure the base cov
18. WAN card in its slot in the system board 2 Pressthe WWAN card down and tighten the screw to secure the WWAN card to the computer 3 Connect the antenna cables to their respective connectors marked on the WWAN card 4 Install a base cover b SD card c battery 5 Follow the procedures in After Working Inside Your Computer Removing the Display Bezel 1 Follow the procedures in Before Working Inside Your Computer 2 Remove the battery 3 Prythe edges of the display bezel Remove the display bezel from the display assembly Installing the Display Bezel 1 Alignthe display bezel in place and snap it in place 2 Align the hinge covers on display assembly and snap itin place 20 3 4 Install the battery Follow the procedures in After Working Inside Your Computer Removing the Display Panel 1 2 Follow the procedures in Before Working Inside Your Computer Remove a battery b display bezel Remove the screws that secure the display panel to the display assembly Lift the display panel over Perform the following steps as shown in the illustration a Peelthe LVDS cable connector tape 1 b Disconnect the LVDS cable from the display panel 2 c Remove the display panel from the display assembly 3 Installing the Display Panel PF oO m Connect the display cable LVDS cable to its connector on the display panel Place the display panel to its original position on the display assem
19. abled Default Setting e Levelis 25 e Levelis 50 e Levelis 75 e Levelis 100 Allows you to set the mode that will turn off all light and sound emissions from the system The option is disabled by default e Enable Unobtrusive Mode Allows you enable or disable the various on board devices The options are Option Table 4 Video Option LCD Brightness Table 5 Security Option Admin Password System Password Internal HDD 1 Password Strong Password Password Configuration Password Bypass Description e Enable Microphone e Enable Hard Drive Free Fall Protection e Enable Camera e Enable Media Card e Disable Media Card Default Setting All devices are enabled Description Allows you to set the display brightness depending up on the power source On Battery and On AC Description This field lets you set change or delete the administrator admin password sometimes called the setup password The admin password enables several security features e Enter the old password e Enter the new password e Confirm the new password Default Setting Not set Allows you to set change or delete the system password e Enter the old password e Enter the new password e Confirm the new password Default Setting Not set Allows you to set change or delete the administrator password The drive does not have a password set by default e Enter the old password e Enter the new password e Confir
20. at secures the power connector to the system board 4 Install a system fan b palmrest c keyboard d base cover 29 e battery f SDcard 5 Follow the procedures in After Working Inside Your Computer 30 Docking Port Information The docking port is used for connecting the laptop to a docking station optional 1 Docking Port 31 32 System Setup Boot Sequence Boot Sequence allows you to bypass the System Setup defined boot device order and boot directly to a specific device for example optical drive or hard drive During the Power on Self Test POST when the Dell logo appears you can e Access System Setup by pressing F2 key e Bring up the one time boot menu by pressing F12 key The one time boot menu displays the devices that you can boot from including the diagnostic option The boot menu options are e Removable Drive if available e STXXXX Drive K NOTE XXX denotes the SATA drive number e Optical Drive e Diagnostics K NOTE Choosing Diagnostics will display the ePSA diagnostics screen The boot sequence screen also displays the option to access the System Setup screen Navigation Keys The following table displays the system setup navigation keys NOTE For most of the system setup options changes that you make are recorded but do not take effect until you restart the system Table 1 Navigation Keys Keys Navigation Up arrow Moves to the previous field Down
21. bly Tighten the screws to secure the display panel to the display assembly Install a display bezel b battery 21 5 Follow the procedures in After Working Inside Your Computer Removing the Coin Cell Battery 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a SD card b battery c base cover d keyboard trim e keyboard f palmrest 3 Remove the screw that secures to the system board 4 Perform the following steps as shown in the illustration a Liftthe latch that secure cable to the computer 1 b Disconnect the 1 0 cables from the system board 2 5 Disconnect from the system board Unroute the cables from the slot and remove the coin cell battery from the computer Installing the Coin Cell Battery 1 Place the coin cell battery in its slot 2 Route the cables and connect the coin cell battery cable to the system board 3 Tighten the screw that secures the coin cell battery to the system board 4 Install a palmrest b keyboard c keyboard trim d base cover e battery f SDcard 5 Follow the procedures in After Working Inside Your Computer 22 Removing the Speakers 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a SD card b battery c base cover d keyboard trim e keyboard f palmrest 3 Perform the following steps as shown in the illustration a Disconnectthe speaker cable 1 b Remove the screws that secure the sp
22. business segment The main support page for the selected business segment is displayed 5 Selectthe appropriate option depending on your requirement K NOTE If you have purchased a Dell system you may be asked for the Service Tag 55
23. chnology Table 9 POST Behavior Option Adapter Warnings Keypad Embedded Mouse Touchpad Description Allows batteries in the system in Advanced Battery Charge Mode to maximize battery health This uses standard charging algorithm and other techniques during non work hours to maximize battery health e Enable Advanced Battery Charge Mode Disabled Allows you to define how to use the battery charge when AC is plugged in The options are e Adaptive Enabled e Standard Charge e Express Charge e Primary AC Use e Custom Charge you can set the percentage to which the battery must charge Allows you to define the how to charge the battery Note that Advanced Battery Charge Mode must be disabled in order to enable this option The options are e Standard Charge e Express Charge Default Setting The option is disabled by default If option enables will periodically sense nearby wireless connection while the system is asleep It will synchronize emails or social media application that were open when system entered the sleep state e Smart Connection Disabled Description Allows you to activate the adapter warning messages when certain power adapters are used The option is enabled by default e Enable Adapter Warnings Allows you to choose one of two mode it enable the keypad that us embedded in the internal keyboard e Fn Key Only e By Numlock NOTE When setup is running this option has no effect Se
24. ct your computer and all attached devices from their electrical outlets 6 Close the display and turn the computer upside down on a flat work surface NOTE To avoid damaging the system board you must remove the main battery before you service the computer 7 Remove the main battery 8 Turnthe computer top side up 9 Openthe display 10 Press the power button to ground the system board A CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before opening the display CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components 11 Remove any installed ExpressCards or Smart Cards from the appropriate slots Turning Off Your Computer A CAUTION To avoid losing data save and close all open files and exit all open programs before you turn off your computer 1 Shutdown the operating system n Windows 8 Using a touch enabled device a Swipe in from the right edge of the screen opening the Charms menu and select Settings l b Select the O and then select Shut down Using a mouse a Point to upper right corner of the screen and click Settings I b Click the O and select Shut down n Windows 7 1 Click start 2 Click Shut Dow
25. e Display Assembly Removing the System Fan sarete dette sedes taedia seien nter here sea earn Dee suae ina nee gs Installing the System Fa i centres vein o rte RI eror sola ERE ERR dn e Rede Te ENNIUS erede pen eias Removing HESS EIUSDEM Installing the System Boafd imer te et porte oerte de eo Ee t Edel dua e Ra aeaa aeeie Removing the Power Connector 29 Installing the Power COnnecto scscscssssssssesssescseecsescsesccsceeceecaeseacseseaeseseseseceeecaeecacacaeaeseseeecaeesasseaeaeeeaeseeeseeesaes 29 3 Docking Port Information eese teer nte nennen tente tn tente tates ta tantos totns 31 A SV SUMMON seo ecrire ertet E entere dogeva oo chateau Ce Doe utes A AU A Una 33 Boot Sequence ect eed ro deer dete a tede deba odor vod e ED e Re dea tele den ede dh 33 NEVIDEuDIRMCULAE T L 33 System Setup Options ent AI tec ale tna E e aie Ge ape reset poe Deae i ERE eth eene e tees 34 Updating the BlOS E L P 43 System and Setup PaSSWOMKd scscecscscsseccseseecescsessesceeeceeecaescacscsesceecsescacseacaeseseseseseeeceeesaessaeaeeseeecaeecaeseseeeneeseeees 44 Assigning a System Password and Setup Password sss seen nennen tnnt nnt 44 Deleting or Changing an Existing System and or Setup Password sse 45 GRECE CX 47 Enhanced Pre Boot System Assessment ePSA Diagnostics tene 47 Device Status Highs r
26. e memory module until it pops up Remove the memory module from its connector on the system board ow uwe Installing the Memory Module 1 Insert the memory module into the socket Press the retention clips to secure the memory module to the system board Install a base cover b battery 4 Follow the procedures in After Working Inside Your Computer Removing the WLAN Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery b base cover 3 Disconnect the antenna cables from the WLAN card and remove the screw that secures the WLAN card to the computer Remove the WLAN card from the computer Installing the WLAN Card 1 Insert the WLAN card into its connector at a 45 degree angle into its slot 2 Tighten the screw to secure the WLAN card to the computer 3 Connect the antenna cables to their respective connectors marked on the WLAN card 4 Install a base cover b battery 5 Follow the procedures in After Working Inside Your Computer Removing the WWAN Card 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a battery b SD card 19 c base cover Disconnect the antenna cables from the WWAN card Remove the screw that secures the WWAN card to the computer Disconnect the antenna cables from the WWAN card Remove the screw that secures the WWAN card to the computer and remove it Installing the WWAN Card 1 Place the W
27. eakers to the computer c Unroute the speaker cable from the system board 2 d Remove the speakers from the computer SN S NER Installing the Speakers 1 Align the speakers to their original position and tighten the screws to secure the speakers to the computer Route the speaker cable on the computer and connect it to the system board 3 Install a palmrest b keyboard c keyboard trim d base cover e battery f SDcard 4 Follow the procedures in After Working Inside Your Computer Removing the Display Hinge Cover 1 Follow the procedures in Before Working Inside Your Computer 2 Remove battery 3 Remove the screws that secure the display hinge cover to the computer Lift the display hinge cover 23 Installing the Display Hinge Cover 1 Place the display hinge cover and tighten the screws to secure the display hinge cover to the computer 2 Install battery 3 Follow the procedures in After Working Inside Your Computer Removing the Heatsink 1 Follow the procedures in Before Working Inside Your Computer 2 Remove a SDcard b battery c base cover d mSATA e keyboard trim f keyboard g palmrest h display hinge cover i display assembly Remove the screws that secure the heatsink to the computer Perform the following steps as shown in the illustration a Liftthe heatsink from the computer 1 b Remove the heatsink from the computer 2 24 Installing the Heatsink
28. er a Measured Virtual Machine Monitor MVMM can utilize the additional hardware capabilities provided by Intel Trusted Execution Technology The TPM virtualization Technology and Virtualization technology for direct I O must be enabled to use this feature Trusted Execution disabled by default Description Allows you to determine which wireless device can be controlled by the wireless switch The options are e WWAN e WLAN e Bluetooth e WiGig All options are enabled by default Allows you to enable or disable the wireless devices The options are Option Description e WWAN e Bluetooth e WLAN WiGig All options are enabled by default Table 12 Maintenance Option Description Service Tag Displays the service tag of your computer Asset Tag Allows you to create a system asset tag if an asset tag is not already set This option is not set by default Table 13 System Logs Option Description BIOS events Displays the system event log and allows you to clear the log e Clear Log Thermal Events Displays the thermal event log and allows you to clear the log e Clear Log Power Events Displays the power event log and allows you to clear the log e Clear Log Updating the BIOS It is recommended to update your BIOS system setup on replacing the system board or if an update is available For laptops ensure that your computer battery is fully charged and connected to a power outlet 1 Restart the computer
29. er to the computer Install battery Follow the procedures in After Working Inside Your Computer Removing the mSATA SSD Card 1 2 Follow the procedures in Before Working Inside Your Computer Remove a battery b SD card c base cover Remove the screw that secures the mSATA SSD card and remove the mSATA SSD card from the computer j gt e Installing the mSATA SSD Card 1 4 Place the mSATA SSD card in its slot in the computer Tighten the screw to secure the mSATA SSD card to the computer Install a base cover b SDcard c battery Follow the procedures in After Working Inside Your Computer Removing the Keyboard Trim 1 Follow the procedures in Before Working Inside Your Computer Remove battery Using a plastic scribe pry the keyboard trim to release it from the computer Lift up to remove the keyboard trim from the computer Installing the Keyboard Trim 1 2 3 4 Align the keyboard trim to its slot Press along the sides of the keyboard trim until it clicks in place Install battery Follow the procedures in After Working Inside Your Computer Removing the Keyboard 1 2 Follow the procedures in Before Working Inside Your Computer Remove a battery b base cover c keyboard trim Lift the battery bay and remove the screw that secures the keyboard to the computer Perform the following steps as shown in the illustration a Liftthe latch that secure the
30. field specifies whether the process will have one or all cores enabled The performance of some applications will improve with the additional cores This option is enabled by default Allows you to enable or disable multi core support for the processor The options are e All Default Setting e 1 e 2 Allows you to enable or disable the Intel SpeedStep feature Default Setting Enable Intel SpeedStep Allows you to enable or disable the additional processor sleep states Default Setting The option C states is enabled Allows you to enable or disable the Intel TurboBoost mode of the processor Default Setting Enable Intel TurboBoost Allows you to enable or disable the HyperThreading in the processor Default Setting Enabled The Intel Rapid Start feature might improve the battery life by automatically putting the system into a low power state during sleep after a user specified time The options are enabled by default e Intel Rapid Start Feature Transition to Rapid Start when using Timer 39 Option Table 8 Power Management Option AC Behavior Auto On Time USB Wake Support Wireless Radio Control Wake on LAN WLAN Block Sleep Peak Shift 40 Description The Rapid Start Timer value can be configure to putthe system into Rapid State as per requirement Description Allows the computer to power on automatically when AC adapter is plugged The option is disabled e Wake on AC A
31. from the computer Installing the Palmrest 6 1 2 3 4 5 Align the palm rest assembly to its original position in the computer and snap it into place Tighten the screws to secure the palmrest assembly to the front of the computer Route the touch cable and connect to the system board Tighten the screws that secure the palmrest assembly to the base of the computer Install a keyboard b keyboard trim c base cover d battery e SDcard Follow the procedures in After Working Inside Your Computer Removing the Wi Fi Switch Board 1 2 Follow the procedures in Before Working Inside Your Computer Remove a SD card b battery c base cover 17 d keyboard trim e keyboard f palmrest Disconnect the wi fi switch board cable from the system board and remove the screw that secures the wi fi swtich board to the computer Remove the wi fi switch board Installing the Wi Fi Switch Board Boo M 5 Insert the wi fi switch board in its slot Connect the wi fi switch board to the system board Tighten the screw that secures the wi fi switch board to the system board Install a palmrest b keyboard c keyboard trim d base cover e battery f SDcard Follow the procedures in After Working Inside Your Computer Removing the Memory Module 1 2 Follow the procedures in Before Working Inside Your Computer Remove a battery b base cover Pry the securing clips away from th
32. ic tests are performed Power on the computer As the computer boots press the lt F12 gt key as the Dell logo appears On the boot menu screen select the Diagnostics option The Enhanced Pre boot System Assessment window is displayed listing all devices detected in the computer The diagnostics starts running the tests on all the detected devices If you wish to run a diagnostic test on a specific device press lt Esc gt and click Yes to stop the diagnostic test Select the device from the left pane and click Run Tests If there are any issues error codes are displayed Note the error code and contact Dell Device Status Lights Table 14 Device Status Lights 9 Turns on when you turn on the computer and blinks when the computer is in a power management mode Turns on when the computer reads or writes data 4 Turns on steadily or blinks to indicate battery charge status o Turns on when wireless networking is enabled The device status LEDs are usually located either on the top or left side of the keyboard They are used to display the storage battery and wireless devices connectivity and activity Apart from that they can be useful as a diagnostic tool when there s a possible failure to the system The following table lists how to read the LED codes when possible errors occur Table 15 LED Lights Storage LED Power LED Wireless LED Fault Description Blinking Solid Solid A possible processor failure has occur
33. llows you to set the time at which the computer must turn on automatically The options are Disabled Default Setting e Every Day e Weekdays e Select Days Allows you to enable the USB devices to wake the computer from standby mode The option is disabled e Enable USB Wake Support Allows you to control the WLAN and WWAN radio The options are e Control WLAN radio e Control WWAN radio Default Setting both the options are disabled This option allows the computer to power up from the off state when triggered by a special LAN signal Wake up from the Standby state is unaffected by this setting and must be enabled in the operating system This feature only works when the computer is connected to AC power supply e Disabled Does not allow the system to power on by special LAN signals when it receives a wake up signal from the LAN or wireless LAN Default Setting e LAN Only Allows the system to be powered on by special LAN signals e WLAN Only LAN or WLAN LAN with PXE Boot Allows you to block the computer from entering into the sleep state Option is disabled by default e Block Sleep S3 Peak Shift can be used to minimize AC consumption during peak powers times of day Setthe start and end time to run in Peak Shift mode Enable Peak Shift Disabled Option Advanced Battery Charge Configuration Primary Battery Configuration Battery Slice Configuration Latitude 7240 Intel Smart Connect Te
34. lt Setting Enable CPU XD Support Allows you to set access to enter the Option ROM Configuration screens using hotkeys during boot process The options are Enable Default Setting One Time Enable e Disable Allows you to prevent users from entering Setup when an Administrator password is set Default Setting Disabled Allows you to enable or disable Secure Boot feature e Disabled e Enabled Default Setting NOTE For enable system needs to be UEFI boot mode and enable legacy option ROMs to be turned off Allows you to manipulate the security key databases only if the system is in Custom Mode The Enable Custom Mode option is disabled by default The options are e PK e KEK db e dbx Table 7 Performance Option Multi Core Support Intel SpeedStep C States Control Intel TurboBoost Hyper Thread Control Rapid Start Technology If you enable the Custom Mode the relevant options for PK KEK db and dbx appear The options are Ea Save to File Saves the key to a user selected file Replace from File Replaces the current key with a key from a user selected file Append from File Adds a key to the current database from a user selected file Delete Deletes the selected key Reset All Keys Resets to default setting Delete All Keys Deletes all the keys NOTE If you disable the Custom Mode all the changes made will be erased and the keys will restore to default settings Description This
35. m the new password Default Setting Not set Allows you to enforce the option to always set strong passwords Default Setting Enable Strong Password is not selected You can define the length of your password Min 4 Max 32 Allows you to enable or disable the permission to bypass the System and the Internal HDD password when they are set The options are e Disabled Default Setting e Reboot bypass 37 Option Password Change Non Admin Setup Changes TPM Security Computrace CPU XD Support OROM Keyboard Access Admin Setup Lockout Table 6 Secure Boot Secure Boot Enable Expert key Management 38 Description Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is set Default Setting Allow Non Admin Password Changes is not selected Allows you to determine whether changes to setup option are permitted when an administrator password is set The option is disabled e Allows Wireless Switch Changes Allows you to enable the Trusted Platform Module TPM during POST Default Setting The option is disabled Allows you to activate or disable the optional Computrace software The options are e Deactivate Default Setting e Disable e Activate K NOTE The Activate and Disable options will permanently activate or disable the feature and no further changes will be allowed Allows you to enable the Execute Disable mode of the processor Defau
36. n or 1 Click start 2 Click the arrow in the lower right corner of the Start menu as shown below and then click Shut Se ee Down 2 Ensure that the computer and all attached devices are turned off If your computer and attached devices did not automatically turn off when you shut down your operating system press and hold the power button for about 4 seconds to turn them off After Working Inside Your Computer After you complete any replacement procedure ensure you connect any external devices cards and cables before turning on your computer AN CAUTION To avoid damage to the computer use only the battery designed for this particular Dell computer Do not use batteries designed for other Dell computers 1 Connect any external devices such as a port replicator battery slice or media base and replace any cards such as an ExpressCard 2 Connect any telephone or network cables to your computer AN CAUTION To connect a network cable first plug the cable into the network device and then plug it into the computer Replace the battery Connect your computer and all attached devices to their electrical outlets Turn on your computer Removing and Installing Components This section provides detailed information on how to remove or install the components from your computer Recommended Tools The procedures in this document may require the following tools e Smallflat blade screwdriver e Phillips screwdriver e
37. or the data on your computer IN CAUTION Anyone can access the data stored on your computer if is not locked and left unattended K NOTE Your computer is shipped with the system and setup password feature disabled Assigning a System Password and Setup Password You can assign a new System Password and or Setup Password or change an existing System Password and or Setup Password only when Password Status is Unlocked If the Password Status is Locked you cannot change the System Password K NOTE If the password jumper is disabled the existing System Password and Setup Password is deleted and you need not provide the system password to log on to the computer To enter a system setup press lt F2 gt immediately after a power on or reboot 1 44 In the System BIOS or System Setup screen select System Security and press lt Enter gt The System Security screen appears In the System Security screen verify that Password Status is Unlocked Select System Password enter your system password and press lt Enter gt or lt Tab gt Use the following guidelines to assign the system password A password can have up to 32 characters The password can contain the numbers 0 through 9 Only lower case letters are valid upper case letters are not allowed Only the following special characters are allowed space 6 0 D 0 C Re enter the system password when prompted Ty
38. pe the system password that you entered earlier and click OK Select Setup Password type your system password and press Enter or Tab A message prompts you to re type the setup password Type the setup password that you entered earlier and click OK Press Esc and a message prompts you to save the changes Press Y to save the changes The computer reboots Deleting or Changing an Existing System and or Setup Password Ensure that the Password Status is Unlocked in the System Setup before attempting to delete or change the existing System and or Setup password You cannot delete or change an existing System or Setup password if the Password Status is Locked To enter the System Setup press F2 immediately after a power on or reboot 1 Inthe System BIOS or System Setup screen select System Security and press Enter The System Security screen is displayed In the System Security screen verify that Password Status is Unlocked Select System Password alter or delete the existing system password and press Enter or Tab Select Setup Password alter or delete the existing setup password and press Enter or Tab NOTE If you change the System and or Setup password re enter the new password when promoted If you delete the System and or Setup password confirm the deletion when promoted 5 Press Esc and a message prompts you to save the changes 6 Press Y to save the changes and exit from the Sys
39. r of keys United States 86 keys United Kingdom 87 keys Brazil 87 keys and Japan 90 keys Table 26 Touchpad Feature Specification Latitude 7240 Latitude 7440 Active Area X axis 98 8 mm 100 mm 51 Feature Specification Latitude 7240 Latitude 7440 Y axis 60 8 mm 47mm Table 27 Battery Feature Specification Type e 3 cell smart Lithium ion e 4cell smart Lithium ion Dimensions Latitude 7240 Latitude 7440 3 cell 4 cell Depth 80 75 mm 3 18 inches 74 75 mm 2 94 inches Height 7 20 mm 0 28 inch 8 00 mm 0 31 inch Width 282 00 mm 11 10 inches 308 50 mm 12 15 inches Weight 3 cell 250 00 g 0 55 Ib 247 00 g 0 54 Ib 4 cell 300 00 g 0 66 Ib 308 00 g 0 68 Ib Voltage 3 cell 11 10 VDC 4 cell 7 40 VDC Temperature range Operating Charge 0 C to 50 C 32 F to 158 F Discharge 0 C to 70 C 32 F to 122 F Non Operating 20 C to 65 C 4 F to 149 F Coin cell battery 3 V CR2032 lithium coin cell Table 28 AC Adapter Feature Specification Type 65 W and 90 W Input voltage 100 VAC to 240 VAC Input current maximum 1 50A Input frequency 50 Hz to 60 Hz Output power 65 W Output current Rated output voltage Weight 52 3 34 A continuous 19 5 VDC 0 51 Ib 0 23 kg Feature Specification Dimensions 0 87 x 2 60 x 4 17 inches 22 x 66 x 106 mm Temperature range Operating 0 C to 40 C 32 F to 104 F Non Operating 40 C to 70 C 40 F to 158 F
40. red Solid Blinking Solid The memory modules are detected but has encountered an error Blinking Blinking Blinking A system board failure has occurred Blinking Blinking Solid A possible graphics card video failure has occurred Blinking Blinking Off System failed on hard drive initialization OR System failed in Option ROM initialization Blinking Off Blinking The USB controller encountered a problem during initialization Solid Blinking Blinking No memory modules are installed detected Blinking Solid Blinking The display encountered a problem during initialization Off Blinking Blinking The modem is preventing the system from completing POST Off Blinking Off Memory failed to initialize or memory is unsupported Battery Status Lights If the computer is connected to an electrical outlet the battery light operates as follows Alternately An unauthenticated or unsupported non Dell AC adapter is attached to your laptop blinking amber light and white light Alternately Temporary battery failure with AC adapter present blinking amber light with steady white light Constantly Fatal battery failure with AC adapter present blinking amber light Light off Battery in full charge mode with AC adapter present White light on Battery in charge mode with AC adapter present 48 Specifications 6 K NOTE Offerings may vary by region The following specifications are only those required by law to ship with your computer For
41. red trademark of Oracle Corporation and or its affiliates Citrix Xen XenServer and XenMotion are either registered trademarks or trademarks of Citrix Systems Inc in the United States and or other countries VMware vMotion vCenter vCenter SRM and vSphere are registered trademarks or trademarks of VMware Inc in the United States or other countries IBM is a registered trademark of International Business Machines Corporation 2013 07 Rev A00 Contents T Working on Your COmpUtgE iussis mag ipecep rne eas ke qae ebd Before Working Inside Your Computer Turning Off Your CompUter deco tee ee one e Hie ica ae il ce Eo i do e teda te dde peus 6 After Working Inside Your COMpUtET scscecsessesssescsesceescaeecsescsesceeeseecacseacaesesesesecesecaeecaeasaeaeseaeeecaeesaneeaeaeeneeeeees 7 2 Removing and Installing Components eese rennen tentent tentes 9 Recommended Tools SYSTEM OVEMVIOW CERRO Inside View Backlnside view Froni s sccsesceceseseceesceseseseeeeeceeeaeseeeeecueaeaeseeecueaeaeeeecueaeaeseeeseanaees 9 Removing the SD Caf ante elo esed obe etate iod reget bir dere eie te aaa 10 installing the SD C 8r inei bon reote er enel edes peor aa nied rens Dea ve de EE NT Ga 11 Removing the Battery D ete doc e ee e OR E V vie dei be va ed e eva diea 11 Installing the Battery one trie 20 Baeble e La Petri inet nae ete re Penta quee hae dore eae eat dea
42. tem Setup The computer reboots 45 46 Diagnostics If you experience a problem with your computer run the ePSA diagnostics before contacting Dell for technical assistance The purpose of running diagnostics is to test your computer s hardware without requiring additional equip diagn ment or risking data loss If you are unable to fix the problem yourself service and support personnel can use the ostics results to help you solve the problem Enhanced Pre Boot System Assessment ePSA Diagnostics The ePSA diagnostics also known as system diagnostics performs a complete check of your hardware The ePSA is embedded with the BIOS and is launched by the BIOS internally The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to A Es Run tests automatically or in an interactive mode Repeat tests Display or save test results Run thorough tests to introduce additional test options to provide extra information about the failed device s View status messages that inform you if tests are completed successfully View error messages that inform you of problems encountered during testing CAUTION Use the system diagnostics to test only your computer Using this program with other computers may cause invalid results or error messages NOTE Some tests for specific devices require user interaction Always ensure that you are present at the computer terminal when the diagnost
43. tup works in the Fn Key Only mode Allows you to define how the computer handles the mouse and touchpad input The options are e Serial Mouse e PS2 Mouse e Touchpad PS 2 Mouse Default Setting 41 Option Numlock Enable Fn Key Emulation Fastboot Extended BIOS POST Time Table 10 Virtualization Support Option Virtualization VT for Direct I 0 Trusted Execution Table 11 Wireless Option Wireless Switch Wireless Device Enable 42 Description Specifies if the NumLock function can be enabled when the computer boots This option is enabled by default e Enable Numlock Allows you to match the lt Scroll Lock gt key feature of PS 2 keyboard with the lt Fn gt key feature in an internal keyboard The option is enabled by default e Enable Fn Key Emulation Allows you to speed up the boot process by bypassing some compatibility steps e Minimal e Thorough e Auto Allows to creates an additional pre boot delay and allows the user to see POST status message e Qseconds e 5seconds e 10 seconds Description Allows you to enable or disable the Intel Virtualization Technology Default Setting Enable Intel Virtualization Technology Enables or disables the Virtual Machine Monitor VMM from utilizing the additional hardware capabilities provided by Intel Virtualization technology for direct 1 0 Enable VT for Direct I O This option is enabled by default This option specifies wheth
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