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Axis M1025

1. 54 AXIS M1025 Network Camera Hardware Overview Hardware Overview CHANAAARWNHD Status LED indicator Focus ring Lens Network connector PoE Power connector Lock ring Control button SD card slot Power LED Network LED Wireless indicator LED activated on wireless models only Part number P N amp Serial number S N HDMI connector Video out compatible with DVI Connectors and Buttons For technical specifications see page 52 HDMI Connector The HDMI Connector is used for connecting to a video display or monitor Network Connector RJ45 Ethernet connector Supports Power over Ethernet PoE The product shall be connected using a shielded network cable STP or an optical fiber cable All cables connecting the product to the network shall be intended for their specific use Make sure that the network devices are installed in accordance with the manufacturer s instructions For information about regulatory requirements see Electromagnetic Compatibility EMC on page 2 SD Card Slot A microSD card not included can be used for local recording with removable storage For more information see Technical Specifications on page 52 AXIS M1025 Network Camera Hardware Overview To prevent corruption of recordings the SD card should be unmounted before removal To unmount go to Setup gt System Options
2. 37 AXIS M1025 Network Camera System Options IPv4 Address Configuration By default the Axis product is set to use IPv4 IP version 4 and to obtain the IP address automatically via DHCP The IPv4 settings are configured under System Options gt Network gt TCP IP gt Basic DHCP Dynamic Host Configuration Protocol allows network administrators to centrally manage and automate the assignment of IP addresses DHCP should only be enabled if using dynamic IP address notification or if the DHCP can update a DNS server It is then possible to access the Axis product by name host name If DHCP is enabled and the product cannot be accessed run AXIS IP Utility to search the network for connected Axis products or reset the product to the factory default settings see page 46 and then perform the installation again To use a Static IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration If IPv6 IP version 6 is enabled the Axis product will receive an IP address according to the configuration in the network router To enable IPv6 go to System Options gt Network gt TCP IP gt Basic Other settings for IPv6 should be configured in the network router ARP Ping The product s IP address can be assigned using ARP and Ping For instructions see Assign IP Address Using ARP Ping on page 38 The ARP Ping service is enabled by default but is automatica
3. Home v on page 24 10 AXIS M1025 Network Camera Accessing the Product Up Pan and Tilt bars Use the arrows to pan and tilt the camera view or click on a position on the bar to steer the T camera view to that position PAN Left OL i 0 1 31 Ba a a au a 19 Right B zoom wide f REI Tele TILT D Down The PTZ controls can be disabled under PTZ gt Advanced gt Controls see Controls on page 24 11 AXIS M1025 Network Camera Media Streams Media Streams The Axis product provides several video stream formats Your requirements and the properties of your network will determine the type you use The Live View page in the product provides access to H 264 and Motion JPEG video streams and to the list of available stream profiles Other applications and clients can access video streams directly without going via the Live View page How to Stream H 264 H 264 can without compromising image quality reduce the size of a digital video file by more than 80 compared with the Motion JPEG format and as much as 50 more than the MPEG 4 standard This means that much less network bandwidth and storage space are required for a video file Or seen another way much higher video quality can be achieved for a given bit rate Deciding which combination of protocols and methods to use depends on your viewing requirements and on the properties of your network The available options in AX
4. B AXIS Media Control X Mdeo i PTZ Recording General Network Streaming Snapshot H264 AXIS Media Control E Copyright 2004 2011 Axis Communications AB Version 6 02 Versions Item Version Media Control 6 2 10 8 Audio Component 32 31 RTP Source Filter 3 2 5 2 H 264 Video Decoder 3 0 2 0 Motion JPEG Video Decoder 3 0 2 0 File Writer 2 0 24 0 Overlay Mixer Filter 2 0 4 0 View License View User s Manual OK Cancel Apply Alternative Methods of Accessing the Video Stream You can also access video and images from the Axis product in the following ways e Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required e Still JPEG images in a browser Enter the path http lt ip gt axis cgi jpg image cgi e Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The following paths can be used Unicast via RIP axrtpu lt ip gt axis media media amp Unicast via RTSP axrtsp lt ip gt axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp lt ip gt axis media media amp Multicast axrtpm lt ip gt axis media media amp e QuickTime The following paths can be used rtsp ip axis media media amp rtsp ip axis media media 3gp 13 AXIS M1025 Network Camera
5. Link Local IPv4 Address Link Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network The product can have a Link Local IP and a static or DHCP supplied IP address at the same time This function can be disabled under System Options gt Network gt TCP IP gt Advanced HTTP The HTTP port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 80 any port in the range 1024 65535 can be used HTTPS The HTTPS port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 443 any port in the range 1024 65535 can be used To enable HTTPS go to System Options gt Security gt HTTPS For more information see HTTPS on page 35 NAT traversal port mapping for IPv4 A network router allows devices on a private network LAN to share a single connection to the Internet This is done by forwarding network traffic from the private network to the outside that is the Internet Security on the private network LAN is increased since most routers are pre configured to stop attempts to access the private network LAN from the public network Internet Use NAT traversal when the Axis product is located on an intranet LAN and you wish t
6. Stream 3 720 x 576 used for Axis Camera Application Platform can use lower resolutions These streams are used on a first come first served basis Examples of instances using a stream are Live viewing in a web browser or other application While recording continuous or motion triggered recording e An event using images on the camera such as an event sending an email with an image every hour The camera can deliver more than four simultaneous streams provided the configuration of any additional stream is identical to any of the four first streams Except for the HDMI stream which can only be used for the HDMI output identical configuration implies exactly the same resolution frame rate compression video format rotation etc For more information see www axis com techsup 51 Technical Specifications Technical Specifications AXIS M1025 Network Camera Function group Item Specifications Camera Model AXIS M1025 Image sensor 1 2 7 progressive scan RGB CMOS Lens 3 6 mm F2 8 fixed iris adjustable focus Horizontal angle of view 94 3 Vertical angle of view 50 2 Diagonal angle of view 110 Light sensitivity 1 5 10000 lux F2 8 Shutter time 1 8000 s to 1 6 s Pan Tilt Zoom Digital PTZ Video Video H 264 Main Profile MPEG 4 Part 10 AVC Motion JPEG compression Resolutions 1920 x 1080 HDTV 1080p to 320 x 240 Frame rate H 264 25 30 fps with power line frequency
7. gt Ports amp Devices gt LED See the online help for more information AXIS M1025 Network Camera Accessing the Product Accessing the Product To install the Axis product refer to the Installation Guide supplied with the product The product can be used with most operating systems and browsers The recommended browsers are Internet Explorer with Windows Safari with Macintosh and Firefox with other operating systems See Technical Specifications on page 52 To view streaming video in Internet Explorer allow installation of AXIS Media Control AMC when prompted The Axis product includes one 1 H 264 decoder license for viewing video streams The license is automatically installed with AMC The administrator can disable the installation of the decoders to prevent installation of unlicensed copies e QuickTime is also supported for viewing H 264 streams f your computer restricts the use of additional software components the product can be configured to use a Java applet for viewing Motion JPEG Access from a Browser 1 Start a browser Internet Explorer Firefox Safari 2 Enter the IP address or host name of the Axis product in the browser s Location Address field To access the product from a Macintosh computer Mac OS X click on the Bonjour tab and select the product from the drop down list If you do not know the IP address use AXIS IP Utility to locate the product on the network For information about how
8. gt Storage gt SD Card and click Unmount Control Button The contro button is used for e Resetting the product to factory default settings See page 46 e Connecting to an AXIS Video Hosting System service See page 39 To connect press and hold the button for about 1 second until the Status LED flashes green e Connecting to AXIS Internet Dynamic DNS Service See page 39 To connect press and hold the button for about 3 seconds LED Indicators LED Color Indication Network Green Steady for connection to a 100 Mbit s network Flashes for network activity Amber Steady for connection to a 10 Mbit s network Flashes for network activity Unlit No network connection Status Green Steady green for normal operation Amber Steady during startup and when restoring settings Red Slow flash for failed upgrade Power Green Normal operation Amber Flashes green amber during firmware upgrade The Status LED can be configured to be unlit during normal operation To configure go to Setup gt System Options gt Ports amp Devices gt LED See the online help for more information The Status LED can be configured to flash while an event is active The Status LED can be configured to flash for identifying the unit Go to Setup System Options Maintenance The Network LED can be disabled so that it does not flash when there is network traffic To configure go to Setup System Options
9. Action Buttons These are the buttons described in Controls on the Live View Page on page 9 User Defined Links See page 23 Basic Setup Video Live View Config Layout Detectors Applications Events Recordings System Options About Default Viewer for Browsers AXIS M1025 Network Camera Live View Setup Help Live View Layout Q Stream Profile Stream profile Motion JPEG IV Show stream profile selection Default Viewer Windows Internet Explorer AMC ActiveX Other Browsers Server push Note QuickTime is only used with H 264 Motion JPEG will be shown with AMC in Windows Internet Explorer and with server push in other browsers Viewer Settings M Show viewer toolbar E Enable H 264 decoder installation VI Show crosshair in PTZ joystick mode Use PTZ joystick mode as default Enable recording button Not applicable to AMC ActiveX Action Buttons Show manual trigger button E Show snapshot button User Defined Links E Show custom link 1 Use as cgi link web link Name Custom link 1 URL http Show custom link 2 Use as cgi link web link Name Custom link 2 URL http Show custom link 3 Use as cgi link web link Name Custom link 3 URL http E Show custom link 4 Use as 9 cgi link web link Name Custom link 4 URL http From Live View Config Default Viewer select the default method for viewing video images in your browser The product at
10. Q Maintain Server Restart Restart the AXIS M1025 Network Camera Restore Resets all parameters except the IP parameters to the original factory settings Default Resets all parameters to the original factory settings Upgrade Server Upgrade the AXIS M1025 with the latest firmware Specify the firmware to upgrade to Browse and click Upgrade Note Do not disconnect power to the unit during the upgrade The unit restarts automatically after the upgrade has completed 1 10 minutes Identify Flash LED for 10 seconds v 1 60 47 AXIS M1025 Network Camera Troubleshooting Emergency Recovery Procedure If power or network connection is lost during the upgrade the process fails and the product becomes unresponsive Flashing red Status indicator indicates a failed upgrade To recover the product follow the steps below The serial number is found on the product s label 1 5 In UNIX Linux type the following from the command line arp s IP address serial number temp ping 1 408 IP address gt In Windows type the following from a command DOS prompt this may require that you run the command prompt as an administrator arp s IP address serial number ping 1 408 t IP address gt If the product does not reply in 30 seconds restart it and wait for a reply Press CTRL C to stop Ping Open a browser and type in the product s IP address In the page that opens use the Bro
11. RTP port range and multicast settings are configured under System Options gt Network gt RTP The RTP port range defines the range of ports from which the video ports are automatically selected For multicast streams only certain IP addresses and port numbers should be used Select Always Multicast Video to start multicast streaming without opening an RTSP session Bonjour The Axis product includes support for Bonjour Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol Bonjour can be disabled under System Options gt Network gt Bonjour 42 AXIS M1025 Network Camera System Options Storage SD Card The Axis product supports SD cards with up to 64 GB of storage For best recording performance use an SDHC or SDXC card with speed class 10 To prevent corruption of recordings the SD card should always be unmounted before it is ejected The Axis product supports SD cards with the following file systems e ext4 recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss To access data stored on the card from the Windows operating system a third party ext4 driver or application is required e vFAT supported by most operating systems for personal computers If required the SD card can be manually formatted to the desired file system To format the SD card 1 Insert the SD card in the
12. SD card slot 2 Go to System Options gt Storage and click SD Card 3 Click Format and select the desired file system During formatting any previous data stored on the disk will be lost Mounting is done automatically when the card is inserted or when the product is started A manual mount is only required if the card has been unmounted and not ejected and re inserted To unmount the SD card 1 Go to System Options Storage and click SD Card 2 Click Unmount 3 The card can now be removed The SD card is managed on the System Options gt Storage page Click SD Card to open Storage Management If the card s status shows as failed click Check disk to see if the problem can be found and then try Repair This option is only available for SD cards with ext4 For SD cards with vFAT use a card reader or computer to troubleshoot the card To avoid filling the card it is recommended to remove recordings continuously Under Recording Settings select Remove recordings older than and select the number of days or weeks To stop writing to the card and protect recordings from being removed select Lock under Recording Settings Network Share Network share allows you to add network storage such as a NAS network attached storage The NAS shall be dedicated for recordings and data from the Axis products connected to the network For information about reference NAS devices go to www axis com products cam companion software supported htm To
13. Streams uuusesbn e EDS nx cd uem Ea Rudd e Misi 12 How to Stream H 264 0 cece n 12 MJPEG eee TIC 12 AXIS Media Control AMC 12 Alternative Methods of Accessing the Video Stream 13 Setting Up the Product sce icccsunet adeeb ah HS eR REESE REOR wae 15 Connecting Camera to a Monitor 15 BASIC SetUD ae cand eves RerskieqereifkeeRmbr exe Meee eae dw 15 VIGGO ac Shier ada oa Me kd Wane eid Ld ae Hote ea ewe ee eee ane ee 16 Video Strealm sai us 228 pau eius does iE te walk Beanie qr aos Wi E i ud 16 Stream Profiles 18 Camera Settings crees aie nies ee aes ieee ae EORR eue ta 18 VIEW AE usager nest ieee dre de due m a bee Qu dee he ete 19 dU ER SA hese dan aa E a aaa a do 20 Privacy Mask sus sine masse cedar faced agonal ea Canet ae 21 Bmi cavunp ECT 22 PTZ Pan Tilt Zoom ee 24 Preset Positions ecioricd iranti de Rex pex eee mue pue dre es ee OR 24 Advanced assassin vides essaient at be teens 24 DEtECtOLS Pcr 26 Camera Tampering 26 Motion Detection au ies wee cada teks nh n P Ehe eipee ENS RETRATAERE REN 26 Applications js ssmsassarouss RA RR RODEGa RE RE GE RARE RAQA D EG NR AR ee 29 Application Licenses z seeier uk lereR ha n REEIREeR RDDGERRASAR SI 29 Install Application sii euer crore eri echar do hora en 29 Application C
14. Under Overlay Settings select Include overlay image at the coordinates and enter the X and Y coordinates 3 Click Save For information about supported image formats see the online help O 20 AXIS M1025 Network Camera Setting Up the Product Privacy Mask A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area Privacy masks cannot be bypassed via the VAPIX Application Programming Interface API The Privacy Mask List Video gt Privacy Mask shows all the masks that are currently configured in the Axis product and indicates if they are enabled You can add a new mask re size the mask with the mouse choose a color for the mask and give the mask a name For more information see the online help Q Important Adding many privacy masks may affect the product s performance To view privacy masks in video over HDMI the video stream must be restarted every time the Axis product is restarted This can be done for example by selecting a video stream from the Stream Profile drop down list in the top left hand corner in the product s Live View page 21 AXIS M1025 Network Camera Live View Config Live View Config You can customize the Live View page and alter it to suit your requirements It is possible to define the following features of the Live View page Stream Profile See page 78 Default Viewer for Browser See page 22 Viewer Settings See page 23
15. a self certificate Ran F 4 Common name 10 92 25 211 Create self signed certificate xxi Validity 365 days 1 9644 The name of the entity to be certified i e the IP address or host name of this product Configure Root Password using HTTP OK Cancel User name root sr Once the certificate is created this page will close and you will be able to Password max 64 characters configure the root password via HTTPS Confirm password AXIS a ok jJ Configure Root Password using HTTPS User name root The password for the pre configured administrator root must be changed before the product can be used Password max 64 characters If the password for root is lost the product must be reset to the factory default Confirm password settings by pressing the button located in the product s casing Please see the user documentation for more information OK ONVIF will be disabled To enable ONVIF go to Setup System Options Security ONVIF The password for the pre configured administrator root must be changed before the product can be used If the password for root is lost the product must be reset to the factory default settings by pressing the button located in the product s casing Please see the user documentation for more information ONVIF vill be disabled To enable ONVIF go to Setup gt System Options gt Security gt ONVIF Configure Capture Mode Capture mode defines the maximum r
16. at a preset position This can be for example be used with the Send Images action to upload images from the preset position Available Trigger the rule when the storage device is unmounted or removed This can for example be used to send maintenance notifications Full Trigger the rule when the storage device is full Under normal operation the oldest recordings will be overwritten to prevent the storage device from becoming full Locked Trigger the rule if the storage device is locked write protected System Initializing Trigger the rule when the product is being started This can for example be used to send a notification when the product restarts Recurrence Trigger the rule periodically See Recurrences on page 33 This can for example be used to upload an image every 5 minutes Use Schedule Trigger the rule according to the selected schedule See Schedules on page 33 Available actions include e PTZ Control Preset Position Go to a preset position e Record Video Record video to a selected storage 31 AXIS M1025 Network Camera Events e Send Images Send images to a recipient e Send Notifications Send a notification message to a recipient e Status LED Flash the LED indicator This can for example be used to validate triggers such as motion detection during product installation and configuration Setting Up an Action Rule An action rule defines the conditions that must be met for the
17. by semicolons The host name is always the first part of a fully qualified domain name for example myserver is the host name in the fully qualified domain name myserver mycompany com where mycompany com is the domain name Primary Secondary DNS server Enter the IP addresses of the primary and secondary DNS servers The secondary DNS server is optional and will be used if the primary is unavailable 39 AXIS M1025 Network Camera System Options NTP Configuration NTP Network Time Protocol is used to synchronize the clock times of devices in a network The NTP settings are configured under System Options gt Network gt TCP IP gt Advanced Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server To make manual settings select Use the following NTP server address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS name The host name is configured under System Options gt Network gt TCP IP gt Advanced Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4 Select Use the host name to set the host name manually Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product s IP address changes For more information see the online help Q
18. from when the button is pressed the product will disconnect from the AVHS service Always The Axis product will constantly attempt to connect to the AVHS service over the Internet Once registered the product will stay connected to the service This option can be used when the product is already installed and it is not convenient to use the one click installation AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product For more information see www axiscam net To register the Axis product with AXIS Internet Dynamic DNS Service go to System Options gt Network gt TCP IP gt Basic Under Services click the AXIS Internet Dynamic DNS Service Settings button requires access to the Internet The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed AXIS Internet Dynamic DNS Service requires IPv4 Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses The DNS settings are configured under System Options Network TCP IP Advanced Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server To make manual settings select Use the following DNS server address and specify the following Domain name Enter the domain s to search for the host name used by the Axis product Multiple domains can be separated
19. is accessed Select the desired capture mode and click OK Changing capture mode when the product has been configured is not recommended as most other settings will be either removed or reset for example 1 Go to Setup Video Camera Settings 2 Select the new capture mode 3 Click Save 4 Review and reconfigure all settings for example View area Stream profiles PTZ settings including preset positions and guard tours Motion detection windows Privacy masks Image overlays Action rules Settings in uploaded applications Image Appearance Increasing the Color level increases the color saturation The value 100 gives maximum color saturation The value O gives a black and white image 18 AXIS M1025 Network Camera Setting Up the Product The image Brightness can be adjusted in the range 0 100 where a higher value produces a brighter image Increasing the Sharpness can increase bandwidth usage A sharper image might increase image noise especially in low light conditions A lower setting reduces image noise but the whole image will appear less sharp The Contrast changes the relative difference between light and dark It can be adjusted using the slidebar White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light source The Axis product can be set to automatically identify the light source and compensate for its color Alternative
20. needed for the recipient type 5 Click Test to test the connection to the recipient 6 Click OK Schedules Schedules can be used as action rule triggers or as additional conditions for example to record video if motion is detected outside office hours Use one of the predefined schedules or create a new schedule as described below To create a new schedule 1 Go to Events gt Schedules and click Add 2 Enter a descriptive name and the information needed for a daily weekly monthly or yearly schedule 3 Click OK To use the schedule in an action rule select the schedule from the Schedule drop down list in the Action Rule Setup page Recurrences Recurrences are used to trigger action rules repeatedly for example every 5 minutes or every hour To set up a recurrence 1 Go to Events Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an action rule first select Time from the Trigger drop down list in the Action Rule Setup page and then select the recurrence from the second drop down list To modify or remove recurrences select the recurrence in the Recurrences List and click Modify or Remove 33 AXIS M1025 Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule e To start a continuous recording see page 34 e To set up action rules see page 32 To access recordi
21. point contact your local authority responsible for waste disposal In accordance with local legislation penalties may be applicable for incorrect disposal of this waste Europe NA 2 p gt PEA CM lo 0H s a pe ME S n m Pio 2 09 Z ea H wmm his symbol means that the product shall not be disposed of together with household or commercial waste Directive 2012 19 EU on waste electrical and electronic equipment WEEE is applicable in the European Union member states To prevent potential harm to human health and the environment the product must be disposed of in an approved and environmentally safe recycling process For information about your nearest designated collection point contact your local authority responsible for waste disposal Businesses should contact the product supplier for information about how to dispose of this product correctly This product complies with the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS China G This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products ACPEIP Battery This Axis product uses a ML614R rechargable cell as the power supply for its internal real time clock RTC Under normal conditions this battery will last for a minimum of 2 weeks Dispose of used batteries acc
22. to include time immediately before and after the event Select Pre trigger time and or Post trigger time and enter the number of seconds When While the rule is active is enabled and the action is triggered again during the post trigger time the recording time will be extended with another post trigger time period For more information see the online help Q Recipients Recipients receive media files and notification messages The following recipients are available Recipient Use with action Email Send Images Send Notification FTP Send Images 32 AXIS M1025 Network Camera Events HTTP Send Images Send Notification HTTPS Send Images Send Notification Network Share Send Images TCP Send Notification 1 Some email providers have security filters that prevent users from receiving or viewing large amount of attachments from receiving scheduled emails and similar Check the email provider s security policy to avoid delivery problems and locked email accounts 2 A network share can also be used as a storage device for recorded video Go System Options gt Storage to configure a network share before setting up a continuous recording or an action rule to record video See Storage on page 43 for more information about storage devices To add a recipient 1 Go to Events gt Recipients and click Add 2 Enter a descriptive name 3 Select a recipient Type 4 Enter the information
23. 50 60 Hz Frame rate 15 fps with power line frequency 50 60 Hz Motion JPEG Video streaming Multiple individually configurable streams in H 264 and Motion JPEG Controllable frame rate and bandwidth VBR CBR H 264 MJPEG Image settings Compression color brightness sharpness contrast white balance backlight compensation Wide dynamic range dynamic contrast Rotation 0 90 180 270 only 180 for video stream over HDMI including Corridor Format Mirroring of images Text and image overlay Privacy mask Not available in video stream over HDMI Network Security Password protection IP address filtering HTTPS encryption IEEE 802 1X network access control digest authentication user access log This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit www openssl org Supported IPv4 v6 HTTP HTTPS QoS Layer 3 DiffServ FTP CIFS SMB SMTP Bonjour UPnP protocols SNMPv1 v2c v3 MIB II DNS DynDNS NTP RTSP RTP TCP UDP IGMP RTCP ICMP DHCP ARP SOCKS This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit www openssl org 52 AXIS M1025 Network Camera Technical Specifications Function group Item Specifications System Application Open API for software integration including VAPIX specifications at www axis com Integration Programming AXIS Video Hosting System AVHS with One Click
24. C Control Panel streaming tab See AXIS Media Control AMC on page 12 In the AMC Control Panel select the H 264 tab and click Set to default H 264 decoder Check that RTSP is enabled under System Options gt Network gt TCP IP gt Advanced Check if your router supports multicasting or if the router settings between the client and the product need to be configured The TTL Time To Live value may need to be increased Check with your network administrator that the multicast addresses used by the Axis product are valid for your network Check with your network administrator to see if there is a firewall preventing viewing Configure the Axis product to use a Java applet for updating video images in your browser Go to Setup Live View Config and select Java applet under Default viewer Ensure that your graphics card is using the latest driver The latest drivers can usually be downloaded from the manufacturer s website Modify the settings for your graphics adapter Refer to the adapter s documentation for more information 49 Troubleshooting Lower frame rate than expected AXIS M1025 Network Camera See Performance Considerations on page 54 Reduce the number of applications running on the client computer Limit the number of simultaneous viewers Check with the network administrator that there is enough bandwidth available Check in the AMC Control Panel H 264 tag that video processing is NOT set to Deco
25. Camera connection Interface ONVIF Profile S specifications at www onvif org AXIS Camera Application Platform specifications at www axis com AXIS Media Control SDK event trigger data in video stream Quality of Service QoS layer 3 DiffServ Model Embedded Linux operating system Available at www axis com Intelligent video Video motion detection active tampering alarm support for AXIS Camera Application Platform enabling installation of additional applications Event triggers Intelligent video active tampering alarm edge storage events AXIS Camera Application Platform enabling installation of additional applications Event actions File upload FTP HTTP network share and email Notification email HTTP and TCP Pre and post alarm video buffering Video recording to edge storage Video access from Camera live view web browser Video recording to file ASF Customizable HTML pages Windows Vista XP Windows 7 Server 2003 and Server 2008 DirectX 9c or higher For other operating systems and browsers see www axis com techsup Management and AXIS Camera Management tool on CD and web based configuration maintenance Firmware upgrades over HTTP or FTP firmware available on www axis com Built in Pixel counter installation aids Data streaming Event data General Casing Color white NCS S 1002 B Aluminium and polycarbonate Memory 256 MB RAM 128 MB Flash Power 4 9 5 1 V DC max 2 4 W Power over Ethernet IEEE 802 3af IEEE 802 3at Type 1 Class 1 ma
26. ELTUETE CORED 274 P7LE TV a YRR L TATNA amp BRA SRCTCEPOVET Wiss Eo C IELORUROZLTRELD ESSA YI RAY F a LS CE B c 7 JU CTHERL TS PEEL Efe acme rs Korea Pi 2 A esl M c yYow D rH al LAE reo TAS 7 7 24 Fe pol SHO a AAA A gt P shi elded twisted pair H O OHAL air Moo gt 0 7 Otr r OF eni filrzo gt THe mou P gt Ex 09 2A 2 atr filo E ah 0 C 45 C 32 F 113 F amp T 20 8000 5 av DC Max 6 5W 5 Power over Ethernet IEEE 3at Type1 Class1 Bre 2H o a 4 Axis Communications AB GH Oa Network Camera M1025 is REM PNB M1025 FEJ Axis Communications AB Sweden NZ Ay E HT EA ASS A td Axis Communications AB ot AIAH TT A544 EHF AS 6857 7S C AIS Amol 01 1012 TEL 82 2 780 9636 FAX 82 2 6280 9636 Safety This product complies with IEC EN UL 60950 1 Safety of Information Technology Equipment If its connecting cables are routed outdoors he product shall be grounded either through a shielded network cable STP or other appropriate method The power supply used with this product shall fulfill the requirements for Safety Extra Low Voltage SELV and Limited Power Source LPS according to IEC EN UL 60950 1 Disposal and Recycling When this product has reached the end of its useful life dispose of it according to local laws and regulations For information about your nearest designated collection
27. IP address filtering The administrator can add up to 256 IP address entries to the list a single entry can contain multiple IP addresses HTTPS The Axis product supports encrypted browsing using HTTPS This is configured on the System Options gt Security gt HTTPS page A self signed certificate can be used until a Certificate Authority issued certificate has been obtained Click Create self signed certificate to install a self signed certificate Although self signed certificates are free and offer some protection true security is only implemented after the installation of a signed certificate issued by a Certificate Authority To obtain a signed certificate from an issuing Certificate Authority click Create Certificate Request When the signed certificate is returned click Install signed certificate to import the certificate The properties of any certificate request currently resident in the product or installed can be viewed by clicking Properties To enable HTTPS in the Axis product the HTTPS Connection Policy must be set for each user group For more information see the online hep O 35 AXIS M1025 Network Camera System Options IEEE 802 1X IEEE 802 1X is a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must authenticate the
28. IS Media Control are Unicast RTP This unicast method RTP over UDP is used for live unicast video especially when it is important to always have an up to date video stream even if some frames are dropped RTP over RTSP This unicast method RTP tunneled over RTSP is useful as it is relatively simple to configure firewalls to allow RTSP traffic RTP over RTSP over HTTP This unicast method can be used to traverse Unicasting is used for video on demand transmission so that there is no video traffic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections firewalls Firewalls are commonly configured to allow the HTTP protocol thus allowing RTP to be tunneled Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some frames are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients viewing simultaneously A multicast cannot however pass a network router unless the router is configured to allow this It is not possible to multicast over the Internet for example Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections AXIS Media Control negotiates with the Axis product to determine the transport protocol to use The order of priority l
29. Media Streams lt ip gt IP addess The Axis product supports QuickTime 6 5 1 and later QuickTime adds latency to the video stream t may be possible to use other players to view the H 264 stream using the paths above although Axis does not guarantee this 14 AXIS M1025 Network Camera Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights To open the product s Setup pages click Setup in the top right hand corner of the Live View page e Administrators have unrestricted access to all settings Operators have access to all settings except System Options See also the online help Q Connecting Camera to a Monitor When the camera is first connected to a monitor and then powered up the default capture mode is automatically set for viewing the image stream over HDMI If the camera is connected to a monitor after power up restart the camera or set the capture mode to 720p HDMI 30 25 fps This can be done from the Capture mode drop down list from Video gt Camera Settings This can also be done from the Configure capture mode window see Configure Capture Mode on page 8 after a factory default see page 46 Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 35 2 TCP IP See page 37 3 Date amp Time See page 37 4 Video Stream See page 16 The Basi
30. USER MANUAL AXIS M1025 Network Camera COMMUNICATIONS About this Document This manual is intended for administrators and users of the AXIS M1025 Fixed Dome Network Camera and is applicable to firmware 5 4 and later It includes instructions for using and managing the product on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis website as required See also the product s online help available via the web based interface Legal Considerations Video surveillance can be regulated by laws that vary from country to country Check the laws in your local region before using this product for surveillance purposes This product includes one 1 H 264 decoder license To purchase further licenses contact your reseller Liability Every care has been taken in the preparation of this document Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantability and fitnes
31. a the VAPIX Application Programming Interface The buttons will be displayed in the PTZ control panel which is available in the Live View page through the Ctrl panel button see page 10 24 AXIS M1025 Network Camera PTZ Pan Tilt Zoom Disabling PTZ controls will not affect preset positions For example if the tilt control is disabled the product can still move to preset positions that require a tilt movement 25 AXIS M1025 Network Camera Detectors Detectors Camera Tampering Camera Tampering can generate an alarm whenever the camera is repositioned or when the lens is covered sprayed or severely defocused To send an alarm for example an email an action rule must be set up To configure tampering 1 Go to Detectors gt Camera Tampering 2 Set the Minimum duration that is the time that must elapse before an alarm is generated Increase time to prevent false alarms for known conditions that affect the image 3 Select Alarm for dark images if an alarm should be generated if lights are dimmed or turned off or if the lens is sprayed covered or rendered severely out of focus 4 Click Save To configure the product to send an alarm when tampering occurs 1 Go to Events gt Action Rules 2 Click Add to set up a new action rule 3 Enter a Name for the action rule 4 Under Condition select Detectors from the Trigger list 5 Select Tampering from the list of detectors 6 Optionally select a sched
32. add a network share 1 Go to System Options Storage 2 Click Network Share 3 Enter the IP address DNS or Bonjour name to the host server in the Host field 43 AXIS M1025 Network Camera System Options 4 Enter the name of the share in the Share field Sub folders cannot be used 5 If required select The share requires login and enter the user name and password 6 Click Connect To clear all recordings and data from the Axis product s folder on the designated share click Clear under Storage Tools To avoid filling the share it is recommended to remove recordings continuously Under Recording Settings select Remove recordings older than and select the number of days or weeks To stop writing to the share and protect recordings from being removed select Lock under Recording Settings Maintenance The Axis product provides several maintenance functions These are available under System Options Maintenance Click Restart to perform a correct restart if the Axis product is not behaving as expected This will not affect any of the current settings A restart clears all entries in the Server Report Click Restore to reset most settings to the factory default values The following settings are not affected the boot protocol DHCP or static the static IP address e the default router e the subnet mask e the system time e the IEEE 802 1X settings e uploaded applications are kept but must be restarted Click Defa
33. ame size should be set to an optimal value 17 AXIS M1025 Network Camera Setting Up the Product Stream Profiles A stream profile is a set of predefined stream settings including resolution compression frame rate and overlay settings Stream profiles can be used e When setting up recording using action rules See Events on page 31 e When setting up continuous recording See Continuous Recording on page 34 e In the Live View page select the stream profile from the Stream profile drop down list For quick setup use one of the predefined stream profiles Each predefined profile has a descriptive name indicating its purpose If required the predefined stream profiles can be modified and new customized stream profiles can be created To create a new profile or modify an existing profile go to Setup Video Stream Profiles To select a default stream profile for the Live View page go to Setup Live View Config Camera Settings The Video gt Camera Settings page provides access to advanced image settings for the Axis product Capture Mode Capture mode defines the maximum resolution and maximum frame rate available in the Axis product A capture mode with a large maximum resolution has a reduced maximum frame rate and vice versa The capture mode setting also affects the camera s angle of view as the effective size of the image sensor differs between capture modes Capture mode is set the first time the product
34. authenticate the network device They can be Client private key uploaded as separate files or in one combined file e g a PFX file or a PEM file Use the Client private key field if uploading one combined file For each file enter the path to the file or locate the file using the Browse button Then click Upload To remove a file click Remove Settings EAPOL version Select the EAPOL version 1 or 2 as used in your network switch EAP identity Enter the user identity maximum 16 characters associated with your certificate Private key password Enter the password maximum 16 characters for the private key Enable IEEE 802 1X Check the box to enable the IEEE 802 1X protocol Certificates Certificates are used to authenticate devices on a network Typical applications include encrypted web browsing HTTPS network protection via IEEE 802 1X and secure upload of images and notification messages for example via email Two types of certificates can be used with the Axis product Server Client certificates To authenticate the Axis product CA certificates To authenticate peer certificates for example the certificate of an authentication server in case the Axis product is connected to an IEEE 802 1X protected network Installed certificates except preinstalled CA certificates will be deleted if the product is reset to factory default Preinstalled CA certificates that have been deleted will be reinstalled 36 AXIS M1025 Network Cam
35. axiscam net For Technical notes on this and other topics visit the Axis Support web at www axis com techsup Set the Root Password To access the Axis product you must set the password for the default administrator user root This is done in the Configure Root Password dialog which appears when the product is accessed for the first time To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection which requires an HTTPS certificate HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt traffic between web browsers and servers The HTTPS certificate ensures encrypted exchange of information See HTTPS on page 40 The default administrator user name root is permanent and cannot be deleted If the password for root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings on page 46 To set the password via a standard HTTP connection enter it directly in the dialog To set the password via an encrypted HTTPS connection follow these steps 1 Click Create self signed certificate 2 Provide the requested information and click OK The certificate is created and the password can now be set securely w Enter a password and then re enter it to confirm the spelling 4 Click OK The password has now been configured Create Certificate Create Self Signed Certificate 2 Secure configuration of the root password via HTTPS requires
36. ble below Parameter Object Size History Sensitivity Description Object size relative to window Object memory length Difference in luminance size between background and object High level 100 Only very large objects trigger An object that appears in Ordinary colored objects on motion detection the window triggers motion ordinary backgrounds trigger detection for a long time motion detection before it is considered as non moving Medium level 50 A large difference in luminance is required to trigger motion detection 27 AXIS M1025 Network Camera Detectors Low level 0 Even very small objects trigger motion detection An object that appears in the window triggers motion detection only for a very short time before it is considered as non moving Only very bright objects on a dark background trigger motion detection Recommended values 5 15 60 90 75 95 Default values 15 90 90 and select a low object size e To avoid triggering on small objects select a high object size detection to trigger as long as the object is present in the window To trigger on small objects or movements use several small motion detection windows rather than one large window While monitoring an area where moving objects are not expected select a high history level This will cause motion To only detect flashing light select a low sensitivit
37. c Setup menu can be disabled from System Options gt Security gt Users 15 AXIS M1025 Network Camera Setting Up the Product Video It is possible to configure the following video features in your Axis product Video stream See page 16 Stream profiles See page 18 Camera settings See page 18 View area See page 19 Overlay image See page 20 Privacy mask See page 21 Video Stream You can define the following video stream settings from Video Video Stream Image See page 17 H 264 See page 17 Basic Setup Video Video Stream Stream Profiles Camera Settings Overlay Image Privacy Mask Live View Config Detectors Applications Events Recordings gt System Options About Pixel Counter AXIS M1025 Network Camera Video Stream Settings Image H 264 Image Appearance Capture mode 1080p 30 25 fps Resolution 1920x1080 16 9 pixels Compression 30 0 100 Mirror image Rotate image 0 degrees Video Stream Maximum frame rate Unlimited Limited to 1 25 fps per viewer Overlay Settings Include overlay image at the coordinates X 0 Include date E Include time Include text Text color white Text background color black Place text date time at top of image Preview View image stream while configuring Save Reset Video format MJPEG Live View Setup Help Q 0 Yo 0 Open The pixel counter shows the n
38. ceive Request timed out this means that the IP address is available for use with the Axis product Check all cabling and reinstall the product Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address with another device on the This means that if the same default static IP address is also used by another device there may same subnet be problems accessing the product The product cannot be accessed from a browser Cannot log in When HTTPS is enabled ensure that the correct protocol HTTP or HTTPS is used when attempting to log in You may need to manually type http or https in the browser s address field If the password for the user root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings on page 46 48 Troubleshooting The IP address has been changed by DHCP Certificate error when using IEEE 802 1X AXIS M1025 Network Camera IP addresses obtained from a DHCP server are dynamic and may change If the IP address has been changed use AXIS IP Utility or AXIS Camera Management to locate the product on the network Identify the product using its model or serial number or by the DNS name if the name has been configured If required a static IP address can be assigned manually For instructions see the Installation and Management Software CD or the document Assign an IP Address and Access the Video St
39. curity required select the version on SNMP to use SNMP v1 v2 provides the lowest level of security The community name can be specified as a password for read or read write access to all supported SNMP devices The default password for the Read community is public and the default password for the Write community is write If HTTPS is enabled SNMP v1 and SNMP v2c should be disabled Traps for SNMP v1 v2 are used by the Axis product to send messages to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message The following traps are available e Cold start e Warm start e Link up e Authentication failed SNMP v3 provides encryption and secure passwords To use traps with SNMP v3 an SNMP v3 management application is required To use SNMP v3 HTTPS must be enabled see HTTPS on page 35 To enable SNMP v3 check the box and provide the initial user password The initial password can only be set once If the password is lost the Axis product must be reset to factory default see Reset to Factory Default Settings on page 46 UPnP The Axis product includes support for UPnP UPnP is enabled by default and the product is automatically detected by operating systems and clients that support this protocol UPnP can be disabled under System Options gt Network gt UPnP RTP H 264 The
40. de only key frames Lower the image resolution Set a Capture Mode that prioritizes frame rate Changing the capture mode to prioritize frame rate will lower the maximum resolution SeeCapture Mode on page 18 The maximum frames per second is dependent on the utility frequency 60 50 Hz of the Axis product See Technical Specifications on page 52 Status and Network indicator LEDs are flashing red rapidly Hardware failure Contact your Axis reseller Video and image problems general Image unsatisfactory Check the video stream and camera settings under Setup gt Video gt Video Stream and Setup gt Video gt Camera Settings Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there are sudden changes in the lighting motion detection may trigger mistakenly Lower the sensitivity setting to avoid problems with luminance Storage and disk management problems Video cannot be recorded SD card cannot be mounted Check that the SD card is not write protected that is read only Reformat the SD card and then click Mount Problems Retrieving Additional Video Streams Video Error displayed in AXIS Camera Companion 503 service unavailable error in IE AMC or Quick Time Camera not available displayed in AXIS Camera Station If no image is displayed there might be too many viewers in F
41. e View and has its own video stream and PTZ settings When setting up a view area it is recommended that the video stream resolution is the same size as or smaller than the view area size Setting the video stream resolution larger than the view area size implies digitally scaled up video after sensor capture requiring more bandwidth without adding image information To enable go to Video Camera Settings and select Enable View Area To configure the view area 1 Go to Video View Area 2 Select an Aspect ratio and a Video stream resolution 3 Use the mouse to move and resize the view area 4 Select Enable PTZ to enable digital PTZ for the view area 5 Click Save to save the settings 19 AXIS M1025 Network Camera Setting Up the Product The PTZ functionality is useful during installation of the Axis product Use a view area to crop out a specific part of the full view Overlay Overlays are used to provide extra information for example for forensic video analysis or during product installation and configuration Overlays are superimposed over the video stream An overlay text can display the current date and time or a text string When using a text string modifiers can be used to display information such as the current bit rate or the current frame rate For information about available modifiers see File Naming amp Date Time Formats in the online help O Image and text overlay will not be displayed on video str
42. e product to the factory default settings 1 2 5 Disconnect power from the product Press and hold the control button and reconnect power See Hardware Overview on page 5 Keep the control button pressed for about 15 30 seconds until the status LED indicator flashes amber Release the control button The process is complete when the status LED indicator turns green The product has been reset to the factory default settings If no DHCP server is available on the network the default IP address is 192 168 0 90 Using the installation and management software tools assign an IP address set the password and access the video stream It is also possible to reset parameters to factory default via the web interface Go to Setup System Options Maintenance 46 AXIS M1025 Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices One of your first actions when troubleshooting a problem should be to check the current firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in the Axis product is displayed in the page Setup gt Basic Setup and in Setup gt About Upgrading the Firmware Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user Preconfigured and customized settings are saved when the firmware is upgraded pr
43. eam over HDMI To enable overlays 1 Go to Video gt Video Stream and select the Image tab 2 To include an overlay image select Include overlay image at the coordinates The overlay image must first be uploaded to the Axis product see Overlay Image 3 To include date and time select Include date and Include time 4 To include a text string select Include text and enter the text in the field Modifiers can be used see File Naming amp Date Time Formats in the online help Q 5 Define text overlay characteristics in the relevant fields 6 Click Save To modify the date and time format go to System Options gt Date amp Time See Date amp Time on page 37 Overlay Image An overlay image is a static image superimposed over the video stream The image for example company logo is used to provide extra information or to mask a part of the image Since it is static the position and size of an overlay image will remain the same regardless of resolution and Pan Tilt Zoom movements To set up a dynamic mask which will always mask the specified part of monitored area see Privacy Mask on page 21 To use an overlay image the image must first be uploaded to the Axis product 1 Go to Video Overlay Image 2 Click Browse and browse to the file 3 Click Upload 4 Select the image to use from the Use overlay image list 5 Click Save To display the overlay image 1 Go to Video Video Stream and select the Image tab 2
44. era System Options A Server Client certificate can be self signed or issued by a Certificate Authority CA A self signed certificate offers limited protection and can be used before a CA issued certificate has been obtained To install a self signed certificate 1 Go to Setup gt System Options gt Security gt Certificates 2 Click Create self signed certificate and provide the requested information To create and install a CA signed certificate 1 Create a self signed certificate as described above 2 Go to Setup gt System Options gt Security gt Certificates 3 Click Create certificate signing request and provide the requested information 4 Copy the PEM formatted request and send to the CA of your choice 5 When the signed certificate is returned click Install certificate and upload the certificate Server Client certificates can be installed as Certificate from signing request or as Certificate and private key Select Certificate and private key if the private key is to be upload as a separate file or if the certificate is in PKCS 12 format The Axis product is shipped with several preinstalled CA certificates If required additional CA certificates can be installed 1 Go to Setup System Options Security Certificates 2 Click Install certificate and upload the certificate Date amp Time The Axis product s date and time settings are configured under System Options Date amp Time Current Server T
45. erformance The position of the Motion Detection Window is relative to the orientation of the Camera Changing the orientation of the camera will also change the position of the Motion Detection Window AXISA AXIS M1025 Network Camera Live View Setup Help Basic Setup Motion Detection Q Video 640060 Live View Config Detectors Camera Tampering Motion Detection Applications Events Recordings System Options About Set Up Motion Detection Windows To set up a motion detection Include Window follow these instructions 1 Go to Detectors Motion Detection 2 Select the Configure Included Windows option and click New Select the new window in the list of windows and enter a descriptive name 3 Adjust the size drag the bottom right hand corner and the position click on the text at the top and drag to the desired position of the window 4 Adjust the Object Size History and Sensitivity profile sliders see Motion Detection Parameters for details Any detected motion within an active window is indicated by red peaks in the Activity window 5 Click Save To exclude parts of the include window select the Configure Excluded Windows and position the exclude window within the include window To delete an include or exclude window select the window in the list of windows and click Del Motion Detection Parameters The parameters controlling motion detection are described in the ta
46. esolution and maximum frame rate available in the Axis product The capture mode setting also affects the camera s angle of view AXIS M1025 Network Camera Accessing the Product Select the desired capture mode from the drop down list and click OK The default capture mode is 1080p 30 25 fps To connect the product to a video source using a standard HDMI cable select 720p HDMI 30 25 fps See also Capture Mode on page 18 Set Power Line Frequency Power line frequency is set the first time the Axis product is accessed and can only be changed from Plain Config see page 45 or by resetting the product to factory default Select the power line frequency 50 Hz or 60 Hz used at the location of the Axis product Selecting the wrong frequency may cause image flicker if the product is used in fluorescent light environments Power line frequency varies depending on geographic region The Americas usually use 60 Hz whereas most other parts of the world use 50 Hz Local variations could apply Always check with the local authorities The Live View Page The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page The following provides an overview of each available control Controls on the Live View Page Click View size to scale the
47. he receiver is connected Consult the dealer or an experienced radio TV technician for help The product shall be connected using a shielded network cable STP that is properly grounded Canada This Class B digital apparatus complies with Canadian ICES 003 The product shall be connected using a shielded network cable STP that is properly grounded Cet appareil num rique de la classe B est confome la norme NMB 003 du Canada Le produit doit tre connect l aide d un c ble r seau blind STP qui est correctement mis la terre Europe This digital equipment fulfills the requirements for RF emission according to the Class B limit of EN 55022 The product shall be connected using a shielded network cable STP that is properly grounded This product fulfills the requirements for immunity according o EN 61000 6 1 residential commercial and light industrial environments This product fulfills the requirements for immunity according to EN 61000 6 2 industrial environments This product fulfills the requirements for immunity according to EN 55024 office and commercial environments Australia New Zealand This digital equipment fulfills the requirements for RF emission according to the Class B limit of AS NZS CISPR 22 The product shall be connected using a shielded network cable STP that is properly grounded Japan CORB 7 ABl5sk EIE CS CORRE R ER T HS 20 LAB MN
48. icenses can be purchased from your Axis reseller Select Enable recording button to enable recording from the Live View page This button is available when using the AMC viewer The recordings are saved to the location specified in the AMC Control Panel See AXIS Media Control AMC on page 12 User Defined Links To display user defined links in the Live View page select the Show custom link option give the link a name and then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the product or they can link to a web page Custom links defined as cgi links will run the script in the background in a hidden frame Defining the link as a web link will open the link in a new window 23 AXIS M1025 Network Camera PTZ Pan Tilt Zoom PTZ Pan Tilt Zoom The PTZ menu is available if digital PTZ pan tilt and zoom is enabled in the selected view area For more information on view areas see View Area on page 79 Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location Preset positions can be accessed in several ways e By selecting the preset from the Source drop down list in the Live View Page e When setting up action rules See page 31 To add a preset position 1 Go to PTZ Preset Positions 2 Use the pan tilt and zoo
49. image down to 800 pixels wide or to full scale Only available in MJPEG Select a stream profile for the Live View page from the Stream Profile drop down list For information about how to configure stream profiles see page 18 H 264 Quality Balanced Bandwidth Mobile Trigger The Manual Trigger button is used to trigger an action rule from the Live View page For information about how to Qo configure and enable the button see Manual Trigger on page 9 Snapshot Click Snapshot to save a snapshot of the video image This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available Enable this button from Live View Config gt Action Buttons Manual Trigger The Manual Trigger is used to trigger an action rule from the Live View page The manual trigger can for example be used to validate actions during product installation and configuration To configure the manual trigger 1 Go to Setup gt Events 2 Click Add to add a new action rule 3 From the Trigger drop down list select Input Signal AXIS M1025 Network Camera Accessing the Product 4 From the second drop down list select Manual Trigger 5 Select the desired action and configure the other settings as required For more information about action rules see Events on page 31 To show the manual trigger buttons in the Live View page 1 Go to Setup Live View Config 2 Under Action Buttons select Show manual trigge
50. ime displays the current date and time 24h clock The time can be displayed in 12h clock in the text overlay see below To change the date and time settings select the preferred Time mode under New Server Time e Synchronize with computer time Sets date and time according to the computer s clock With this option date and time are set once and will not be updated automatically e Synchronize with NTP Server Obtains date and time from an NTP server With this option date and time settings are updated continuously For information on NTP settings see NTP Configuration on page 40 If using a host name for the NTP server a DNS server must be configured See DNS Configuration on page 39 e Set manually Allows you to manually set date and time If using an NTP server select your Time zone from the drop down list If required check Automatically adjust for daylight saving time changes The Date amp Time Format Used in Images is the date and time format displayed as a text overlay in the video stream Use the predefined formats or see File Naming amp Date Time Formats in the online help Q for information on how to create custom date and time formats To include date and time in the overlay text go to Video and select Include date and Include time Network Basic TCP IP Settings The Axis product supports IP version 4 and IP version 6 Both versions can be enabled simultaneously and at least one version must always be enabled
51. irefox Safari This camera is designed to deliver up to four different streams If a fifth unique stream is requested the camera will not deliver it and an error message is displayed The error message depends on the way the stream is requested Stream 0 will only deliver the maximum resolution of the camera Stream 3 is used if specific ACAP Axis Camera Application Platform applications are installed The capture mode which is configured when the product is started the first time or after a reset to factory default determines which streams are available If you select the capture mode which activates the HDMI output you will have 720p as maximum resolution and you will get the following stream configuration Stream 0 Fixed resolution 1280 x 720 fixed cannot be changed Stream 1 Fixed resolution 1280 x 720 Reserved for HDMI output regardless of whether the camera is connected to HDMI or not Stream 2 1280 x 720 can use lower resolutions Stream 3 720 x 576 used for Axis Camera Application Platform can use lower resolutions 50 AXIS M1025 Network Camera Troubleshooting Error reading video Stream message in browser when using the Java applet If 1080p capture mode without HDMI support is selected the following streams are available Stream 0 Fixed resolution 1920 x 1080 fixed cannot be changed Stream 1 Fixed resolution 1920 x 1080 can use lower resolution Stream 2 1280 x 720 can use lower resolutions
52. isabled This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router f you attempt to manually enter a port that is already in use another available port is automatically selected When the port is selected automatically it is displayed in this field To change this enter a new port number and click Save FTP The FTP server running in the Axis product enables upload of new firmware user applications etc The FTP server can be disabled under System Options gt Network gt TCP IP gt Advanced This FTP server has nothing to do with the product s ability to transfer images via FTP to other locations and servers RTSP The RTSP server running in the Axis product allows a connecting client to start an H 264 stream The RTSP port number can be changed under System Options gt Network gt TCP IP gt Advanced The default port is 554 H 264 video streams will not be available if the RTSP server is disabled SOCKS SOCKS is a networking proxy protocol The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server This functionality is useful if the Axis product is located on a local network behind a firewall and notifications uploads alarms etc need to be sent to a destination outside the local network for example the Internet SOCKS is configured under System Options gt Network gt SOCKS For more inf
53. isted in the AMC Control Panel can be changed and the options disabled to suit specific requirements H 264 is licensed technology The Axis product includes one H 264 viewing client license Installing additional unlicensed copies of the client is prohibited To purchase additional licenses contact your Axis reseller MJPEG This format uses standard JPEG still images for the video stream These images are then displayed and updated at a rate sufficient to create a stream that shows constantly updated motion The Motion JPEG stream uses considerable amounts of bandwidth but provides excellent image quality and access to every image contained in the stream The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows AXIS Media Control AMC AXIS Media Control AMC in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product 12 AXIS M1025 Network Camera Media Streams The AMC Control Panel can be used to configure various video settings Please see the AXIS Media Control User s Manual for more information The AMC Control Panel is automatically installed on first use after which it can be configured Open the AMC Control Panel from e Windows Control Panel from the Start menu e Alternatively right click the video image in Internet Explorer and click Settings r TY
54. lly disabled two minutes after the product is started or as soon as an IP address is assigned To re assign IP address using ARP Ping the product must be restarted to enable ARP Ping for an additional two minutes To disable the service go to System Options gt Network gt TCP IP gt Basic and clear the option Enable ARP Ping setting of IP address Pinging the product is still possible when the service is disabled Assign IP Address Using ARP Ping The product s IP address can be assigned using ARP Ping The command must be issued within 2 minutes of connecting power 1 Acquire a free static IP address on the same network segment as the computer 2 Locate the serial number S N on the product label 3 Open a command prompt and enter the following commands Linux Unix syntax arp s lt IP address gt lt serial number gt temp ping s 408 lt IP address gt Linux Unix example arp s 192 168 0 125 00 40 8c 18 10 00 temp ping s 408 192 168 0 125 Windows syntax this may require that you run the command prompt as an administrator arp s lt IP address gt lt serial number gt ping 1 408 t IP address gt Windows example this may require that you run the command prompt as an administrator arp s 192 168 0 125 00 40 8c 18 10 00 ping 1 408 t 192 168 0 125 4 Check that the network cable is connected and then restart the product by disconnecting and reconnecting power 38 AXIS M1025 Network Camera System Option
55. ly select the type of light source from the drop down list For a description of each available setting see the online heipQ Wide Dynamic Range Wide dynamic range Dynamic Contrast can improve the exposure when there is a considerable contrast between light and dark areas in the image Enable WDR in intense backlight conditions Disable WDR in low light conditions for optimal exposure This setting is only possible when using automatic exposure control Exposure Settings Configure the exposure settings to suit the image quality requirements in relation to lighting frame rate and bandwidth considerations Exposure value Click in the bar to fine tune the exposure Enable Backlight compensation Enable this option if a bright spot of light for example a light bulb causes other areas in the image to appear too dark Exposure priority When Motion is prioritized motion blur in the image is minimized This can be useful for recognition of moving objects such as people and vehicles However prioritizing motion may cause an increase in image noise especially in low light situations When Low noise is prioritized image noise is minimized The file size is reduced which can be useful if storage space or bandwidth is limited However prioritizing low noise may result in a very dark image especially in low light situations View Area A view area is a cropped part of the full view The view area is treated as a video source in Liv
56. m controls to steer the camera view to the desired position 3 Enter a descriptive name in the Current position field The entire view area is treated as the Home position which is readily accessible by clicking the Home button on the Live View page and in the Preset Positions setup window The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified length of time Enter the length of time in the Return to overview after field and click Save Set the time to zero to prevent the product from automatically returning to the Home position To include the preset position name in the overlay text go to Video select Include overlay text and enter the modifier P in the field For more information about modifiers see File Naming amp Date Time Formats in the online help Q AXISA AXIS M1025 Network Camera Live View Setup Help Basic Setup Preset Positions 9 Preset Position Setup Current position Video Live View Config PTZ Add Preset Positions Guard Tour up Advanced w Available positi a Detectors PTE F Applications odo Events F Recordings Return to home after rn System Options 30 0 300 secon ids 0 disabled About Save Fa Non PES oo PAN Lot 12 Ea aaa d see Home zoom wide IE JS tee ai panei 1 Advanced Controls Panel Shortcut Command Buttons can be configured to provide direct access to commands issued vi
57. mselves The authentication is performed by a third party entity called an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication Service In Axis implementation the network device and the authentication server authenticate themselves with the help of digital certificates using EAP TLS Extensible Authentication Protocol Transport Layer Security The certificates are provided by an Certification Authority CA You need e a CA certificate to validate the identity of the authentication server e a CA signed client certificate and a private key to authenticate the network device To allow the network device to access a network protected by IEEE 802 1X 1 Obtain a CA certificate a client certificate and a client private key contact your network administrator 2 Go to Setup gt System Options gt Security gt IEEE 802 1X and upload the CA certificate the client certificate and the client private key 3 Under Settings select the EAPOL version provide your EAP identity and private key password 4 Check the box to enable IEEE 802 1X and click Save Certificates CA Certificate The CA certificate is used to validate the identity of the authentication server Enter the path to the certificate directly or locate the file using the Browse button Then click Upload To remove a certificate click Remove Client certificate The client certificate and private key are used to
58. ned from Axis Communications AB See Contact Information on page 3 Electromagnetic Compatibility EMC This equipment has been designed and tested to fulfill applicable standards for Radio frequency emission when installed according to the instructions and used in its intended environment Immunity to electrical and electromagnetic phenomena when installed according to the instructions and used in its intended environment USA This equipment has been tested using a shielded network cable STP and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which t
59. ngly recommends that you do not use this function unless you understand the consequences Axis Support does not provide assistance for problems with customized scripts To open the Script Editor go to System Options gt Advanced gt Scripting If a script causes problems reset the product to its factory default settings see page 46 For more information see www axis com developer File Upload Files for example web pages and images can be uploaded to the Axis product and used as custom settings To upload a file go to System Options gt Advanced gt File Upload Uploaded files are accessed through http lt ip address gt local lt user gt lt file name where user is the selected user group viewer operator or administrator for the uploaded file Plain Config Plain Config is for advanced users with experience of Axis product configuration Most parameters can be set and modified from this page To open Plain Config go to System Options gt Advanced gt Plain Config Axis Support does not provide assistance 45 AXIS M1025 Network Camera System Options Reset to Factory Default Settings Reset to factory default should be used with caution A reset to factory default will reset all settings including the IP address to the factory default values The installation and management software tools are available on the CD supplied with the product and from the support pages on www axis com techsup To reset th
60. ngs see Recording List on page 34 To configure camera controlled storage see Storage on page 43 Recording List Recorded videos are listed on the Recordings List page The list shows each recording s start date and time duration and the event that triggered the recording To play or download a recording follow these steps 1 Go to Recordings List 2 Use the filter to narrow the list of recordings Enter the desired filter criteria and click Filter Some filters may take a long time to complete 3 Select the recording 4 Click Play to play the recording or click Download to download the recording Multiple recordings can be downloaded at the same time Select the recordings and click Download The downloaded file is a zip file containing a minimum of three files of which the Matroska mkv files are the actual recordings The recordings are time stamped with the date and time they were downloaded that is not the date the recordings were made To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloaded from www axis com techsup software For detailed recording and video information select a recording and click Properties To remove a recording select the recording and click Remove Continuous Recording The Axis product can be configured to continuously save video to a storage device See Storage on page 43 for more information about
61. o make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the product NAT traversal is configured under System Options gt Network gt TCP IP gt Advanced e For NAT traversal to work this must be supported by the router The router must also support UPnPTM The router has many different names NAT router Network router Internet Gateway Broadband router Broadband sharing device or Home firewall but the essential purpose of the device is the same Enable Disable When enabled the Axis product attempts to configure port mapping in a NAT router on your network using UPnPTM Note that UPnP must be enabled in the product see System Options gt Network gt UPnP 40 AXIS M1025 Network Camera System Options Use manually selected NAT router Select this option to manually select a NAT router and enter the IP address for the router in the field If no router is specified the product automatically searches for NAT routers on your network If more than one router is found the default router is selected Alternative HTTP port Select this option to manually define an external HTTP port Enter the port number in the field If no port is entered here a port number is automatically selected when NAT traversal is enabled e An alternative HTTP port can be used or be active even if NAT traversal is d
62. onsiderations 29 Events sneceuseatemeeteunnedsntiae iatea nan E a 31 Setting Up an Action Rule 32 ass MMC 32 Schedules sos eed acie ava date a de UO EE RUE LE ERU IE sale 33 HEDUITERCPS A diode trees ic qid et dba bi i unes 33 bise pp e EEUU 34 Recording Uist ied kx Pi ede enar nao SIR ORE ARR NER UE te 34 Continuous Recording 34 System OPTIONS asus nin uS RU ead nreceedecn cen wae hom E Rit mms 35 S CUFIEY MCN T cT 35 Date TIME acces eiusm Re eR Se hae ea Gag eee aR gee Rs 37 Network xdesemenskremebrbsrbekexet a vbekemr4ePfpEebrwitipbr eri 37 Storage lacus ke chem e ex Ree x do ede CR Se e gen d dul deme qaa 43 Maintenance 44 SUPPONE AAEE OET EEEa aN MEUM 44 Advanced siiagi em Re RUE ER Ra Rib REE Be RE REE RON Rae 45 Reset to Factory Default Settings 46 Troubleshooting 5583 csstuemelasissre s oaceicusseenctse 47 Checking the Firmware 222 20 47 Upgrading the Firmware 47 Symptoms Possible Causes and Remedial Actions 48 Problems Retrieving Additional Video Streams 50 Technical Specifications auseasencescusdrRu E Ram e Rap E E E ERE 52 Performance Considerations
63. ording to the manufacturer s instructions Contact Information Axis Communications AB Emdalav gen 14 223 69 Lund Sweden Tel 46 46 272 18 00 Fax 46 46 13 61 30 www axis com Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through the appropriate channels to ensure a rapid response If you are connected to the Internet you can download user documentation and software updates find answers to resolved problems in the FAQ database Search by product category or phrase report problems to Axis support staff by logging in to your private support area e chat with Axis support staff selected countries only visit Axis Support at www axis com techsup Learn More Visit Axis learning center www axis com academy for useful trainings webinars tutorials and guides AXIS M1025 Network Camera Table of Contents Hardware Overview scswessderk eontra SERE eae iie 5 Connectors and Buttons 5 LED MV COIS LLL 6 Acc ssing the PrOdUCE sass wince meena ane doa Seeman a Rm s 7 Access from a Browser 7 Access from the Internet isis are e edere eR RR REB RATE 8 Set the Root Password 8 The Live View Page 9 M dia
64. ormation see the online help O QoS Quality of Service QoS Quality of Service guarantees a certain level of a specified resource to selected traffic on a network A QoS aware network prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use The QoS settings are configured under System Options gt Network gt QoS Using DSCP Differentiated Services Codepoint values the Axis product can mark the following types of traffic live video event alarm traffic and management traffic SMTP email To send email messages from the Axis product via SMTP Simple Mail Transfer Protocol an SMTP mail server must be set up This is done under System Options gt Network gt SMTP email Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the fields provided A From email address is also required If the mail server requires authentication check Use authentication to log in to this server and enter the necessary information SNMP The Simple Network Management Protocol SNMP allows remote management of network devices An SNMP community is the group of devices and management station running SNMP Community names are used to identify groups 41 AXIS M1025 Network Camera System Options The Axis product can be configured to support SNMP on the System Options gt Network gt SNMP page Depending on the level of se
65. ormation about factory default see Reset to Factory Default Settings 30 AXIS M1025 Network Camera Events Events The Axis product can be configured to perform actions when different events occur for example start a recording when motion is detected The set of conditions that defines how and when the action is triggered is called an Action Rule Available action rule triggers and conditions include e Applications Use installed applications to trigger the rule See Applications on page 29 e Detectors e Hardware Motion Detection Trigger the rule when motion is detected See Motion Detection on page 26 Tampering Trigger the rule when tampering is detected See Camera Tampering on page 26 Network Trigger the rule if network connection is lost or restored This can for example be used to start recording to the SD card e Input Signal e PTZ Storage e System Time Manual Trigger Trigger the rule using the Manual Trigger button in the Live View page See Controls on the Live View Page on page 9 This can for example be used to validate actions during product installation and configuration Moving Trigger the rule when the camera view moves due to a PTZ operation This can for example be used as an additional condition to prevent an action rule triggered by motion detection to record video while the camera view moves due to a PTZ operation Preset Reached Trigger the rule when the camera stops
66. oviding the features are available in the new firmware although this is not guaranteed by Axis Communications AB After the upgrade process has completed the product will restart automatically If restarting the product manually after the upgrade always wait 10 minutes even if you suspect the upgrade has failed When you upgrade the Axis product with the latest firmware from Axis website the product receives the latest functionality available Always read the upgrade instructions and release notes available with each new release before upgrading the firmware To upgrade the product s firmware 1 Save the firmware file to your computer The latest version of the firmware is available free of charge from Axis website at www axis com techsup 2 Go to Setup System Options Maintenance in the product s web pages 3 Under Upgrade Server click Browse and locate the file on your computer Click Upgrade 4 Wait approximately 10 minutes while the product is being upgraded and restarted Then access the product AXIS Camera Management can be used for multiple upgrades See www axis com for more information AXIS Basic Setup Video Live View Config Detectors Applications Events Recordings System Options Security Date amp Time Network Storage Ports amp Devices Maintenance Support Advanced About AXIS M1025 Network Camera Live View Setup Help Server Maintenance
67. pplications and click Start 5 Configure the application For instructions see the documentation provided by the application vendor Applications can be uploaded by product administrators Applications and licenses can be installed on multiple products at the same time using AXIS Camera Management version 3 10 and later To generate a log file for the application go to Applications Select the application and click Log Application Considerations If an application is upgraded application settings including the license will be removed The license must be reinstalled and the application reconfigured If the Axis product s firmware is upgraded installed applications and their settings will remain unchanged although this is not guaranteed by Axis Communications AB Note that the application must be supported by the new firmware For information about firmware upgrades see Upgrading the Firmware If the Axis product is restarted running applications will restart automatically If the Axis product is restored installed applications remain unchanged but must be restarted To start the application go to Setup Applications Select the application in the list of installed applications and click Start For information about restoring the Axis product see Maintenance 29 AXIS M1025 Network Camera Applications If the Axis product is reset to factory default installed applications and their settings are removed For inf
68. product to perform an action for example record video or send an email notification If multiple conditions are defined all of them must be met to trigger the action The following example describes how to set up an action rule to record video to a network share if there is movement in the camera s field of view Set up motion detection and add a network share 1 Goto Detectors Motion Detection and configure a motion detection window See page 27 2 Go to System Options Storage and set up the network share See page 43 Set up the action rule 1 Go to Events Action Rules and click Add 2 Select Enable rule and enter a descriptive name for the rule 3 Select Detectors from the Trigger drop down list 4 Select Motion Detection from the drop down list Select the motion detection window to use 5 Optionally select a Schedule and Additional conditions See below 6 Under Actions select Record Video from the Type drop down list 7 Select a Stream profile and configure the Duration settings as described below 8 Select Network Share from the Storage drop down list To add additional criteria select the Additional conditions option and add additional triggers To prevent an action from being triggered repeatedly a Wait at least time can be set Enter the time in hours minutes and seconds during which the trigger should be ignored before the action rule can be activated again The recording Duration of some actions can be set
69. r button AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only See AXIS Media Control AMC on page 12 for more information The toolbar displays the following buttons Q The Play button connects to the Axis product and starts playing a media stream O The Stop button stops the media stream The Snapshot button takes a snapshot of the video image The location where the image is saved can be specified in the AMC Control Panel Click the View Full Screen button and the video image will fill the entire screen Press ESC Escape on the computer keyboard to cancel full screen view The Record button is used to record the current video stream The location where the recording is saved can be specified in Q the AMC Control Panel Enable this button from Live View Config Viewer Settings PTZ Controls The Live View page also displays Pan Tilt Zoom PTZ controls The administrator can enable disable controls for specified users under System Options gt Security gt Users These controls are available if digital PTZ is enabled in the selected view area see View Area on page 19 Ctipsee Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls User defined buttons can also appear in the Control panel See Controls on page 24 Source Select a PTZ preset position to steer the camera view to the saved position See Preset Positions
70. ream on Axis Support web at www axis com techsup For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date amp Time on page 37 The product is accessible locally but not externally Router configuration Firewall protection Default routers required To configure your router to allow incoming data traffic to the Axis product enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the Axis product see NAT traversal port mapping for IPv4 on page 40 The router must support UPnPTM Check the Internet firewall with your network administrator Check if you need to configure the router settings from System Options gt Network gt TCP IP gt Basic Problems with streaming H 264 Problems with AXIS Media Control Internet Explorer only No H 264 displayed in the client Multicast H 264 only accessible by local clients No multicast H 264 displayed in the client Installation of additional ActiveX component restricted or prohibited Poor rendering of H 264 images Color saturation is different in H 264 and Motion JPEG To enable the updating of video images in Internet Explorer set the browser to allow ActiveX controls Also make sure that AXIS Media Control is installed on your computer Check that the relevant H 264 connection methods and correct interface are enabled in the AM
71. s 5 Close the command prompt when the product responds with Reply from 192 168 0 125 orsimilar 6 Open a browser and type http lt IP address gt in the Location Address field For other methods of assigning the IP address see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup e To open a command prompt in Windows open the Start menu and type cmd in the Run Search field To use the ARP command in Windows 7 Windows Vista right click the command prompt icon and select Run as administrator To open a command prompt in Mac OS X open the Terminal utility from Application Utilities AXIS Video Hosting System AVHS AVHS used in conjunction with an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting The AVHS settings are configured under System Options gt Network gt TCP IP gt Basic The possibility to connect to an AVHS service is enabled by default To disable clear the Enable AVHS box One click enabled Press the product s control button see Hardware Overview on page 5 to connect to an AVHS service over the Internet Once registered Always will be enabled and the Axis product stays connected to the AVHS service If the product is not registered within 24 hours
72. s AB in various jurisdictions All other company names and products are trademarks or registered trademarks of their respective companies Apple Boa Apache Bonjour Ethernet Internet Explorer Linux Microsoft Mozilla Real SMPTE QuickTime UNIX Windows Windows Vista and WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are trademarks or registered trademarks of Oracle and or its affiliates UPnP is a certification mark of the UPnP Implementers Corporation SD SDHC and SDXC are trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Also miniSD microSD miniSDHC microSDHC microSDXC are all trademarks or registered trademarks of SD 3C LLC in the United States other countries or both The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Regulatory Information Europe C This product complies with the applicable CE marking directives and harmonized standards Electromagnetic Compatibility EMC Directive 2004 108 EC See Electromagnetic Compatibility EMC on page 2 ow Voltage LVD Directive 2006 95 EC See Safety on page 3 Restrictions of Hazardous Substances RoHS Directive 2011 65 EU See Disposal and Recycling on page 3 A copy of the original declaration of conformity may be obtai
73. s for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material This product is only to be used for its intended purpose Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without limitation these intellectual property rights may include one or more of the patents listed at www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see www opensource apple com apsl The source code is available from https developer apple com bonjour Equipment Modifications This equipment must be installed and used in strict accordance with the instructions given in the user documentation This equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Trademark Acknowledgments AXIS COMMUNICATIONS AXIS ETRAX ARTPEC and VAPIX are registered trademarks or trademark applications of Axi
74. s settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider High image resolution and or lower compression levels result in images containing more data Bandwidth affected Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected Simultaneous viewing of different streams resolution compression by different clients Effect on frame rate and bandwidth Accessing Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected Heavy usage of event settings affect the product s CPU load Frame rate affected Heavy network utilization due to poor infrastructure Bandwidth affected Viewing on poorly performing client computers lowers perceived performance Frame rate affected 54 User Manual Ver M2 4 AXIS M1025 Network Camera Date February 2014 Axis Communications AB 2014 Part No 52870
75. storage devices To prevent the disk from becoming full it is recommended to configure the disk to automatically remove old recordings If a new stream profile is selected while a recording is ongoing the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings To start a continuous recording follow these steps 1 Go to Recordings Continuous 2 Select Enabled 3 Select type of storage device from the Disk list 4 Select a Stream profile to use for continuous recordings 5 Click Save to save and start the recording 34 AXIS M1025 Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options gt Security gt Users An administrator can set up other users by giving them user names and passwords It is also possible to allow anonymous viewer login which means that anybody may access the Live View page The user list displays authorized users and user groups access levels Viewer Access to the Live View page Operator Access to the Live View page and to all settings except System Options Administrator Unrestricted access to all settings can add modify and remove other users Under HTTP RTSP Password Settings select the
76. ted which means the Axis product always delivers the highest frame rate possible under the current conditions e Overlay settings See Overlay on page 20 Click Save to apply the new settings H 264 H 264 also known as MPEG 4 Part 10 AVC is a video compression standard that provides high quality video streams at low bit rates An H 264 video stream consists of different types of frames such as l frames and P frames An l frame is a complete image whereas P frames only contain the differences from previous frames The GOV length is the number of frames between two consecutive l frames Increasing the GOV length may save considerably on bandwidth requirements in some cases but may also have an adverse affect on image quality The bit rate can be set as Variable bit rate VBR or Constant bit rate CBR VBR adjusts the bit rate according to the image complexity using up more bandwidth for increased activity in the image and less for lower image activity When the activity in the scene increases the bit rate would usually increase as well If there is a surplus in bandwidth this may not be an issue and selecting Variable bit rate VBR will be sufficient But if bandwidth is limited it is recommended to control the bit rate by selecting Constant bit rate CBR When the activity in the scene increases VBR adjusts the bit rate according to the complexity using up more bandwidth for increased activity in the scene and less for lower scene ac
77. tempts to show the video images in the selected video format and viewer If this is not possible the product overrides the settings and selects the best available combination 22 AXIS M1025 Network Camera Live View Config Other browsers Server Push Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer H 264 Motion JPEG QuickTime H 264 Java applet A slower imaging alternative to AMC Motion JPEG Requires one of the following installed on the client e JVM J2SE 1 4 2 or higher JRE J2SE 5 0 or higher Still image Displays still images only Click the Refresh button in your browser to view a new image Recommended viewer for other browsers Motion JPEG QuickTime H 264 Java applet A slower imaging alternative to Server Push Motion JPEG only Still image Displays still images only Click the Refresh button in your browser to view a new image For more information please see the online help Q Viewer Settings To configure options for the viewer go to Live View Config Viewer Settings Select Show viewer toolbar to display the AXIS Media Control AMC or the QuickTime viewer toolbar under the video image in your browser e H 264 decoder installation The administrator can disable installation of the H 264 decoder included with AXIS Media Control This is used to prevent installation of unlicensed copies Further decoder l
78. tion about system events Access Log Lists all failed attempts to access the product The Access Log can also be configured to list all connections to the product see below Server Report Provides information about the product status in a pop up window The Access Log is automatically included in the Server Report You can view or download the server report Downloading the server report creates a zip file that contains a complete server report text file in UTF 8 format Select the Include snapshot with default image settings option to include a snapshot of the product s Live View The server report zip file should always be included when contacting support Parameter List Shows the product s parameters and their current settings This may prove useful when troubleshooting or when contacting Axis Support Connection List Lists all clients that are currently accessing media streams Crash Report Generates an archive with debugging information The report takes several minutes to generate The log levels for the System Log and the Access Log are set under System Options gt Support gt Logs amp Reports gt Configuration The Access Log can be configured to list all connections to the product select Critical Warnings amp Info Advanced Scripting Scripting allows experienced users to customize and use their own scripts Improper use may cause unexpected behavior and loss of contact with the Axis product Axis stro
79. tivity CBR allows you to set a target bit rate that limits the bandwidth consumption The CBR target bit rate works like the ceiling of a tent It limits the bit rate while maintaining some flexibility The bit rate may bounce up and down within the set target but when it nears the set target value the limitation kicks in However because CBR will always prioritize a continuous video stream it allows temporary overshoots from the target bit rate Because setting a target value prevents the bit rate from increasing frame rate and image quality are affected negatively To partly compensate for this select which variable shall be prioritized frame rate or image quality Not setting a priority means that frame rate and image quality are equally affected The current bit rate can be set to appear as text overlay Under Overlay Settings select Include text and enter the modifier b in the field To apply the settings click Save MJPEG Sometimes the image size is large due to low light or complex scenery Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations Setting the frame size to the Default setting provides consistently good image quality at the expense of increased bandwidth and storage usage in low light Limiting the frame size optimizes bandwidth and storage usage but may give poor image quality To prevent increased bandwidth and storage usage the maximum fr
80. to discover and assign an IP address see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup 3 Enter your user name and password If this is the first time the product is accessed the root password must first be configured For instructions see Set the Root Password on page 8 4 The product s Live View page opens in your browser The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page AXIS a AXIS M1025 Network Camera Live View Setup Help View size Stream profile O9 Motion JPEG v Playing Motion JPEG 000 AXIS M1025 Network Camera Accessing the Product Access from the Internet Once connected the Axis product is accessible on your local network LAN To access the product from the Internet you must configure your network router to allow incoming data traffic to the product To do this enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the product This is enabled from Setup gt System Options gt Network gt TCP IP Advanced For more information see NAT traversal port mapping for IPv4 on page 40 See also AXIS Internet Dynamic DNS Service at www
81. type of password to allow You may need to allow unencrypted passwords if there are viewing clients that do not support encryption or if you upgraded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to allow anonymous users access to the Live View page Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls Deselect the Enable Basic Setup option to hide the Basic Setup menu Basic Setup provides quick access to settings that should be made before using the Axis product ONVIF ONVIF Open Network Video Interface Forum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVIF enables interoperablity between different vendor products increased flexibility reduced cost and future proof systems By creating a user you automatically enable ONVIF communication Use the user name and password with all ONVIF communication with the product For more information see www onvif org IP Address Filter IP address filtering is enabled on the System Options gt Security gt IP Address Filter page Once enabled the listed IP address are allowed or denied access to the Axis product Select Allow or Deny from the list and click Apply to enable
82. ule and set additional conditions 7 Select the action To send an email select Send Notification and select a Recipient from the list of defined recipients The While the rule is active option under Duration cannot be used with camera tampering since camera tampering does not have a duration and once it has been triggered it will not automatically return to its untriggered state For more information on actions rules see Events on page 31 Motion Detection Motion detection is used to generate an alarm whenever movement starts or stops in the camera view Motion detection is configured by defining up to 10 Include and Exclude windows e Include windows define areas where motion should be detected e Exclude windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored For instructions see Set Up Motion Detection Windows on page 27 To control the number of motion detection alarms the parameters Object Size History and Sensitivity can be adjusted See Motion Detection Parameters on page 27 Once motion detection windows are configured the Axis product can be configured to perform actions when motion is detected Possible actions include uploading images and start recording For more information see Setting Up an Action Rule on page 32 26 AXIS M1025 Network Camera Detectors Using the motion detection feature may decrease the product s overall p
83. ult to reset all settings including the IP address to the factory default values This button should be used with caution The Axis product can also be reset to factory default using the control button see Reset to Factory Default Settings on page 46 To identify the product or test the Status LED click Flash LED under Identify and specify the duration in seconds minutes or hours This can be useful for identifying the product among other products installed in the same location For information about firmware upgrade see Upgrading the Firmware on page 47 Support Support Overview The System Options Support Support Overview page provides information on troubleshooting and contact information should you require technical assistance See also Troubleshooting on page 47 System Overview To get an overview of the Axis product s status and settings go to System Options Support System Overview Information that can be found here includes firmware version IP address network and security settings event settings image settings and recent log items Many of the captions are links to the proper Setup page 44 AXIS M1025 Network Camera System Options Logs amp Reports The System Options gt Support gt Logs amp Reports page generates logs and reports useful for system analysis and troubleshooting If contacting Axis Support please provide a valid Server Report with your query System Log Provides informa
84. umber of pixels in an area of the image The pixel counter is useful in situations where there is a requirement that the image is a certain size for example in face recognition The pixel counter can be accessed from Video gt Video Stream Under Preview click Open and select the Show pixel counter option to enable the rectangle in the image Use the mouse to move and resize the rectangle or enter the number of pixels in the Width and Height fields and click Apply The Live View page in Internet Explorer with AXIS Media Control AMC in Windows Right click in the image and select Pixel counter Use the mouse to move and resize the rectangle 16 AXIS M1025 Network Camera Setting Up the Product Image The default image settings can be configured under Video gt Video Stream Select the Image tab The following settings are available e Resolution Select the default resolution e Compression The compression level affects the image quality bandwidth and file size of saved images the lower the compression the higher the image quality with higher bandwidth requirements and larger file sizes e Rotate image If required the image can be rotated Video streams over HDMI can only be rotated 180 or 0 e Mirror If required the image can be mirrored e Maximum frame rate To avoid bandwidth problems the frame rate allowed to each viewer can be Limited to a fixed amount Alternatively the frame rate can be set as Unlimi
85. wse button to select the upgrade file to use Then click Load to restart the upgrade process After the upgrade is complete 1 10 minutes the product automatically restarts and shows a steady green on the Status indicator Reinstall the product referring to the Installation Guide If the emergency recovery procedure does not get the product up and running again contact Axis support at www axis com techsup Symptoms Possible Causes and Remedial Actions Problems setting the IP address When using ARP Ping Try the installation again The IP address must be set within two minutes after power has been applied to the product Ensure the Ping length is set to 408 For instructions see Assign IP Address Using ARP Ping on page 38 The product is located ona If the IP address intended for the product and the IP address of the computer used to access the different subnet product are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain an IP address The IP address is being used Disconnect the Axis product from the network Run the Ping command in a Command DOS by another device window type ping and the IP address of the product Ifyou receive Reply from IP address gt bytes 32 time 10 this means that the IP address may already be in use by another device on the network Obtain a new IP address from the network administrator and reinstall the product Ifyou re
86. x 3 84 W Connectors DC jack RJ45 10BASE T 100BASE TX HDMI Video out compatible with DVI output Micro Edge storage microSD microSDHC microSDXC slot supporting memory card up to 64 GB card not included Support for recording to network share network attached storage or file server Operating 0 C to 50 C 32 F to 122 F conditions Humidity 20 80 RH non condensing Approvals EN 55022 Class B EN 61000 3 2 EN 61000 3 3 EN 55024 FCC Part 15 Subpart B Class B ICES 003 Class B VCCI Class B C tick CISPR 22 KCC Class B IEC EN UL 60950 1 Power supply EN 60950 1 cCSAus Dimensions 95 x 59 x 45 mm 3 7 in x 23 in x 1 7 in HxWxD Weight Camera 144 g 0 32 Ib 53 AXIS M1025 Network Camera Technical Specifications Function group Item Specifications Included Power supply stand and clamp Installation Guide Installation and Management accessories Software CD Windows decoder 1 user license Video AXIS Camera Companion included management AXIS Camera Station and video management software from Axis Application software Development Partners not included For more information see www axis com products video software Optional AXIS T8414 Installation Display accessories Warranty Axis 1 year warranty and AXIS Extended Warranty option see www axis com warranty Performance Considerations When settings up your system it is important to consider how variou
87. y In other cases high sensitivity is recommended 28 AXIS M1025 Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product Applications add functionality to the product for example video analytics and intelligent video capabilities such as recognition tracking detection and counting For information about available applications downloads trials and licenses go to www axis com applications t is recommended to run one application at a time Avoid running applications when the built in motion detection is active Application Licenses Some applications need a license to run Licenses can be installed in two ways e Automatic installation requires access to the Internet e Manual installation obtain the license key from the application vendor and upload the key to the Axis product To request a license the Axis product serial number S N is required The serial number can be found on the product label and under System Options gt Support gt System Overview Install Application To install and start an application 1 Go to Setup Applications 2 Under Upload Application click Browse Locate the application file and click Upload Package 3 Install the license if applicable For instructions see the documentation provided by the application vendor 4 Start the application Go to page Applications select the application in the list of installed a

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