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Axis Q6045-E

1. 2220 32 Object Counter i4 il sese bre enr x cxx xh eR en RERO e COE NR Re 32 Applications cif eccectnGeawias Sethe x ion cm CR R8 ole a o aan ee 33 Application Licenses 2 seoenseue hu PoR NERE kk p age 33 Install Application lt i eme du kA px ax SR RR m ERR x Ra m uhh I Sea 33 Application Considerations 33 EVENS ee Re See hace ds gea d di E EE 35 Setting Up an Action Rule 36 R CIDIENIS usen dt caresedi gna Sate ioe t EM RID ALLEM ie 37 Schedules sess eek dagen edad KR Pad ae e boh we RR COS ed NR pres 38 RECUTTENCES Lois aine nd XR qx E cl Rb aon NR AE deg AUC federa E GL n ag OR dca 39 hsspp Mr Em 40 Recording VISE ER RD a ni MEE 40 Continuous Recording 40 Languages css dcc xiek Ra We a ons Rega d a sce d acce xr Oc niae 41 System OPTIONS ao xw aci eme eds aaa R9 S e cl m E S V RR OR E 42 SECUIILY ooskixefebbrEeb tak ER Rega rans ERR RR eR HRK s NR 42 Date EE TIME e M ncc EET 44 isi REC 44 uci e PEDE 49 Maintenance sasari nka agai pas kac x ce RR ok ee e KR dn a 51 siege MEX 51 Advanced RE D ce ii Me a ee 52 Reset to Factory Default Settings 22 5 nes een dhemaneans 52 Troubleshooting seccceece sn eeaaa ne adaa a RA R a ee n aen RR 54 AXIS Q6045 E PTZ Dome Network Camera Table of Contents Checking the Firmware cece eee eet eee 54 Upgrading
2. Autotracking The Axis product can detect movement in the field of view for example a moving vehicle or person If autotracking is enabled the Axis product will automatically pan and tilt to follow the moving object In case there is much simultaneous movement the area with the most movement will be followed Autotracking continues until the moving object stops or disappears from the monitored area Movement in areas blocked by privacy masks and in exclude areas does not trigger autotracking It is strongly recommended to enable the PTZ Control Queue if autotracking and guard tour are enabled simultaneously In the PTZ Control Queue guard tour has lower priority than autotracking so autotracking will not be abandoned to start a guard tour Configuration Start Stop Autotracking Click Start to enable autotracking To disable autotracking click Stop Settings The Movement trigger sensitivity level can be set to Low Medium or High Medium is usually a good choice depending on the size of the moving objects and the image contrast a low or high sensitivity might be more suitable Exclude Areas Exclude areas are areas where movement is to be ignored Movement in an area blocked by a privacy mask is always ignored 1 Click Add area to create an exclude area 2 Resize and move the area the blue rectangle to the desired position 3 Enter a descriptive name and click Save To remove an area click the name of the area and click Rem
3. If required the SD card can be manually formatted to the desired file system To format the SD card 1 Insert the SD card in the SD card slot 2 Go to System Options Storage and click SD Card 3 Click Format and select the desired file system During formatting any previous data stored on the disk will be lost Mounting is done automatically when the card is inserted or when the product is started A manual mount is only required if the card has been unmounted and not ejected and re inserted To unmount the SD card 1 Go to System Options Storage and click SD Card 2 Click Unmount 3 The card can now be removed The SD card is managed on the System Options gt Storage page Click SD Card to open Storage Management If the card s status shows as failed click Check disk to see if the problem can be found and then try Repair This option is only available for SD cards with ext4 For SD cards with vFAT use a card reader or computer to troubleshoot the card To avoid filling the card it is recommended to remove recordings continuously Under Recording Settings select Remove recordings older than and select the number of days or weeks To stop writing to the card and protect recordings from being removed select Lock under Recording Settings Network Share Network share allows you to add network storage such as a NAS Network Attached Storage or any server that uses CIFS Common Internet File System and use them for storag
4. Recording List Recorded videos are listed on the Recordings gt List page The list shows each recording s start date and time duration and the event that triggered the recording To play or download a recording follow these steps 1 Go to Recordings List 2 Use the filter to narrow the list of recordings Enter the desired filter criteria and click Filter Some filters may take a long time to complete 3 Select the recording 4 Click Play to play the recording or click Download to download the recording Multiple recordings can be downloaded at the same time Select the recordings and click Download The downloaded file is a zip file containing a minimum of three files of which the Matroska mkv files are the actual recordings The recordings are time stamped with the date and time they were downloaded that is not the date the recordings were made To play recordings in Windows Media Player AXIS Matroska File Splitter must be installed AXIS Matroska File Splitter can be downloaded from www axis com techsup software For detailed recording and video information select a recording and click Properties To remove a recording select the recording and click Remove Continuous Recording The Axis product can be configured to continuously save video to a storage device See Storage on page 49 for more information about storage devices To prevent the disk from becoming full it is recommended to configure the disk to automat
5. Set up the action rule 1 Go to Events gt Action Rules and click Add 2 Select Enable rule and enter a descriptive name for the rule 3 Select Detectors from the Trigger drop down list 4 Select Motion Detection from the drop down list Select the motion detection window to use 5 Optionally select a Schedule and Additional conditions see below 6 Under Actions select Record Video from the Type drop down list 7 Select a Stream profile and configure the Duration settings as described below 8 Select Network Share from the Storage drop down list To add additional criteria select the Additional conditions option and add additional triggers To prevent an action from being triggered repeatedly a Wait at least time can be set Enter the time in hours minutes and seconds during which the trigger should be ignored before the action rule can be activated again The recording Duration of some actions can be set to include time immediately before and after the event Select Pre trigger time and or Post trigger time and enter the number of seconds When While the rule is active is enabled and the action is triggered again during the post trigger time the recording time will be extended with another post trigger time period For more information see the online help Q Fallback Action A fallback action is started if the primary action cannot be started for example if connection to a recipient cannot be established Fallback action
6. You can customize the Live View page and alter it to suit your requirements It is possible to define the following features of the Live View page e Stream Profile See page 18 e Default Viewer for Browser See page 23 e Viewer Settings See page 24 e Action Buttons These are the buttons described in Controls on the Live View Page on page 10 e User Defined Links See page 24 Basic Setup Live View Layout 2 gt Vid TM Stream profile MIPEG v 7 Live View Config V Show stream profile selection Layout fault gt PTZ Windows Internet Explorer AMC Activex v Other Browsers Server push v Detectors Note QuickTime is only used with H 264 Motion JPEG will be shown with AMC in Windows Internet Explorer and with server push in other browsers Applications Viewer Settings gt Events Show viewer toolbar gt Recordings Show crosshair in PTZ joystick mode 7 V Enable H 264 decoder installation v Languages z Use PTZ joystick mode as default System Options ET Enable recording button Alc Not applicable to AMC ActiveX Action Buttons ET Show manual trigger button for Video Show snapshot button Show autotracking button Fan O activate for 5 minutes 7 show fan button Fan 1 activate for 5 minutes Fan 2 activate for 5 minutes Show heater button Activate for 5 minutes User Defined Links Show custom li
7. The guard tour will resume when higher priority groups leave the queue 5 Viewer Multiple viewers must wait for their turn The viewer has 60 seconds PTZ control before control is passed on to the next viewer in queue The administrator can enable and disable PTZ controls for selected users To identify different users in the viewer group cookies must be enabled on the client 29 AXIS Q6045 E PTZ Dome Network Camera Detectors Detectors Shock Detection Enable Shock Detection from the Detectors menu Shock detection is used for example to generate an alarm if the product is hit by an object Use the Shock sensitivity slider to adjust the sensitivity level at which the product should send an alarm upon being hit Low sensitivity value implies that the product will generate an alarm only if the hit is powerful Motion Detection Motion detection is used to generate an alarm whenever movement starts or stops in the camera view Motion detection is configured by defining up to 10 Include and Exclude windows e Include windows define areas where motion should be detected e Exclude windows define areas within an Include window that should be ignored areas outside Include windows are automatically ignored For instructions see Set Up Motion Detection Windows on page 30 To control the number of motion detection alarms the parameters Object Size History and Sensitivity can be adjusted See Motion Detection
8. Tour Recording on page 28 PTZ Preset Select a PTZ preset position to steer the camera view to the saved position See Preset Positions Camera Home M Go on page 25 Start Auto Track Click the Start Auto Track button to start autotracking directly from the Live View page See Autotracking on page 26 11 AXIS Q6045 E PTZ Dome Network Camera Accessing the Product T TILT Down The PTZ controls can be di Pan and Tilt bars Use the arrows to pan and tilt the camera view or click on a position on the bar to steer the camera view to that position Zoom bar Use the arrows to zoom in and out or click on a position on the bar to zoom to that position Focus bar Use the arrows to focus the camera or click on a position on the bar to set the focus position Using the focus bar will disable the product s autofocus To re enable use the PTZ control panel which is opened by clicking the Ctrl panel button see above Iris bar Click on a position on the iris bar to change the degree to which the iris is opened This will disable the product s auto iris To re enable use the PTZ control panel which is opened by clicking the Ctrl panel button see above Brightness bar Click on a position on the brightness bar to adjust the image brightness This setting will not be saved To make a saved change go to Setup gt Video gt Camera Settings gt Brightness and adjust the brightness
9. Axis product is connected to an IEEE 802 1X protected network Installed certificates except preinstalled CA certificates will be deleted if the product is reset to factory default Preinstalled CA certificates that have been deleted will be reinstalled A Server Client certificate can be self signed or issued by a Certificate Authority CA A self signed certificate offers limited protection and can be used before a CA issued certificate has been obtained 43 AXIS Q6045 E PTZ Dome Network Camera System Options To install a self signed certificate 1 Go to System Options gt Security gt Certificates 2 Click Create self signed certificate and provide the requested information To create and install a CA signed certificate 1 Create a self signed certificate as described above 2 Go to System Options gt Security gt Certificates 3 Click Create certificate signing request and provide the requested information 4 Copy the PEM formatted request and send to the CA of your choice 5 When the signed certificate is returned click Install certificate and upload the certificate Server Client certificates can be installed as Certificate from signing request or as Certificate and private key Select Certificate and private key if the private key is to be upload as a separate file or if the certificate is in PKCS 12 format The Axis product is shipped with several preinstalled CA certificates If required additional CA certificat
10. Camera Technical Specifications Function group Item Specifications EN 61000 6 2 EN 55024 EN 50121 4 IEC 62236 4 FCC Part 15 Subpart B Class A IECS 003 Class A VCCI Class A C tick AS NZS CISPR22 Class A KCC KN22 Class A KN24 IEC EN UL 60950 1 IEC EN UL 60950 22 IEC EN 60529 IP66 NEMA 250 Type 4X IEC60068 2 1 IEC60068 2 2 IEC 60068 2 78 IEC60068 2 14 IEC 60068 2 30 IEC 60068 2 6 IEC 60068 2 27 IEC 60068 2 60 ISO 4892 2 IEC EN 62262 IK10 Midspan EN 60950 1 GS UL cUL CE FCC VCCI CB KCC UL AR Weight Camera 3 5 kg 7 7 lb Included AXIS T8124 High PoE Midspan 1 port IP66 rated RJ 45 connector kit sunshield accessories Installation Guide Installation and Management Software CD Windows decoder 1 user license Video AXIS Camera Companion software included on CD Basic surveillance for small management businesses where video is recorded to edge storage software AXIS Camera Station sold separately Fully featured surveillance for medium sized installations where video is recorded on a system server For more information and software applications from partners see www axis com products video software Optional Smoked dome cover accessories AXIS T91A Mounting Accessories AXIS T8310 Video Surveillance Control Board AXIS T90A IIluminators Installation Display Multi user decoder license pack T81B22 DC 30W Midspan Performance Considerations When
11. PAN Left JL 1 iii I LL 1 1 1 1 1 A Right Zoom wide f gt Tele FOCUS Near gt Far IRIS Close Open BRIGHTNESS I 12 sabled under PTZ gt Advanced gt Controls see Controls on page 29 AXIS Q6045 E PTZ Dome Network Camera Media Streams Media Streams The Axis product provides several video stream formats Your requirements and the properties of your network will determine the type you use The Live View page in the product provides access to H 264 and Motion JPEG video streams and to the list of available stream profiles Other applications and clients can access video streams directly without going via the Live View page How to Stream H 264 The video compression standard H 264 makes good use of bandwidth and can provide high quality video streams at less than 1 Mbit s Deciding which combination of protocols and methods to use depends on your viewing requirements and on the properties of your network The available options in AXIS Media Control are Unicast RTP This unicast method RTP over UDP is used for live unicast video especially when it is important to always have an up to date video stream even if some images are dropped RTP over RTSP This unicast method RTP tunneled over RTSP is useful as it is relatively simple to configure firewalls to allow RTSP traffic RTP over RTSP over HTTP This unicast method can be used to traverse firewalls Firewalls are co
12. Parameters on page 31 Once motion detection windows are configured the Axis product can be configured to perform actions when motion is detected Possible actions include uploading images and start recording For more information see Setting Up an Action Rule on page 36 Using the motion detection feature may decrease the product s overall performance The position of the Motion Detection Window is relative to the orientation of the Camera Changing the orientation of the camera will also change the position of the Motion Detection Window Basic Setup Motion Detection o G Confgure incited Configure Excluded Wadena Wadena Wee Names Nen bw 1o Defsveminden Video Live View Config PTZ Detectors Shock Detection Motion Detection Object Removed Enter Exit Detector tor Events Recordings Languages System Options About View All windows C View Galectad window Set Up Motion Detection Windows To set up a motion detection Include Window follow these instructions 1 Go to Detectors gt Motion Detection 2 Select the Configure Included Windows option and click New Select the new window in the list of windows and enter a descriptive name 30 AXIS Q6045 E PTZ Dome Network Camera Detectors 3 Adjust the size drag the bottom right hand corner and the position click on the text at the top and drag to the desired position of the window 4 Adjust the Obje
13. access from Camera live view web browser Video recording to file ASF Customizable HTML pages Windows 7 Windows Vista Windows XP Windows Server 2008 Windows Server 2003 DirectX 9c or higher For other operating systems and browsers see www axis com techsup Management and AXIS Camera Management tool on CD and web based configuration maintenance Configuration of backup and restore Firmware upgrades over HTTP or FTP firmware available on www axis com General Casing IP66 and NEMA 4X rated metal casing aluminum acrylic PMMA clear dome sunshield PC ASA Memory 512 MB RAM 128 MB Flash Battery backed up real time clock Power High Power over Ethernet High PoE IEEE 802 3at max 60 W AXIS T8124 High PoE Midspan 1 port 100 240 V AC max 74 W Connectors RJ45 10BASE T 100BASE TX PoE IP66 rated RJ45 connector kit included Edge storage Supports SD cards with up to 64 GB of storage For best recording performance use an SDHC or SDXC card with speed class 10 card not included Support for recording to network share Network Attached Storage or file server Operating 40 C to 50 C 40 F to 122 F conditions Arctic Temperature Control enables camera start up at temperatures as low as 40 C 40 F Humidity 10 100 RH non condensing Storage 40 C to 60 C 40 F to 140 F conditions Approvals EN 55022 Class A EN 61000 3 2 EN 61000 3 3 EN 61000 6 1 59 AXIS Q6045 E PTZ Dome Network
14. are sudden changes in the lighting motion detection may trigger mistakenly Lower the sensitivity setting to avoid problems with luminance Storage and disk management problems Storage disruption Video cannot be recorded SD card cannot be mounted Condensation in dome A storage disruption alarm is sent if a storage device is unavailable removed full locked or if other read or write problems occur To identify the source of the problem check the System Log under System Options gt Support gt Logs amp Reports Depending on the problem it might be necessary to re mount the storage device For information on how to set up a storage disruption alarm see Check that the SD card is not write protected that is read only Reformat the SD card and then click Mount Blurred image Activate fan and heater to remove possible moisture from dome 57 Technical Specifications Technical Specifications AXIS Q6045 E PTZ Dome Network Camera Function group Item Specifications Camera Models AXIS Q6045 E 60 Hz AXIS 06045 E 50 Hz Image sensor 1 3 Progressive scan CMOS Lens f 4 45 89 mm F1 6 2 9 Autofocus Automatic day night Horizontal angle of view 62 98 3 49 Vertical angle of view 36 98 1 19 Minimum Color 0 6 lux at 30 IRE F1 6 illumination B W 0 04 lux at 30 IRE F1 6 Shutter time 1 33000 s to 1 3 s 50Hz 1 33000 s to 1 4 s 60Hz Pan T
15. can be used e When setting up recording using action rules See e When setting up continuous recording See Continuous Recording on page 40 e In the Live View page select the stream profile from the Stream profile drop down list 18 AXIS Q6045 E PTZ Dome Network Camera Video For quick setup use one of the predefined stream profiles Each predefined profile has a descriptive name indicating its purpose If required the predefined stream profiles can be modified and new customized stream profiles can be created To create a new profile or modify an existing profile go to Setup Video Stream Profiles To select a default stream profile for the Live View page go to Setup Live View Config Camera Settings The Video gt Camera Settings page provides access to advanced image settings for the Axis product Image Appearance Increasing the Color level increases the color saturation The value 100 gives maximum color saturation The value O gives a black and white image The image Brightness can be adjusted in the range 0 100 where a higher value produces a brighter image Increasing the Sharpness can increase bandwidth usage A sharper image might increase image noise especially in low light conditions A lower setting reduces image noise but the whole image will appear less sharp White Balance White balance is used to make colors in the image appear the same regardless of the color temperature of the light
16. down list If you do not know the IP address use AXIS IP Utility to locate the product on the network For information about how to discover and assign an IP address see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup 3 Enter your user name and password If this is the first time the product is accessed the root password must first be configured For instructions see Set the Root Password on page 9 4 The product s Live View page appears in your browser The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page AXIS Q6045 E PTZ Dome Network Camera Accessing the Product AXIS AXIS Q6045 E Network Camera Live View Setup Help Fo mr Playing Motion JPEG 0006 Access from the Internet Once connected the Axis product is accessible on your local network LAN To access the product from the Internet you must configure your network router to allow incoming data traffic to the product To do this enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the product This is enabled from Setup gt System Options gt Network gt TCP IP Advanced For
17. go to System Options Advanced File Upload Uploaded files are accessed through http ip address gt local lt user gt lt file name where user is the selected user group viewer operator or administrator for the uploaded file Plain Config Plain Config is for advanced users with experience of Axis product configuration Most parameters can be set and modified from this page Help is available from the standard help pages To open Plain Config go to System Options Advanced Plain Config Axis Support does not provide assistance Reset to Factory Default Settings Reset to factory default should be used with caution A reset to factory default will reset all settings including the IP address to the factory default values The installation and management software tools are available on the CD supplied with the product and from the support pages on www axis com techsup To reset the product to the factory default settings 1 Press and hold the control button and the power button for about 15 30 seconds until the status LED indicator flashes amber See Hardware Overview on page 6 2 Release the control button but continue to hold down the power button until the status LED indicator turns green 3 Release the power button and assemble the product 52 AXIS Q6045 E PTZ Dome Network Camera System Options 4 The process is now complete The product has been reset to the factory default settings If no DH
18. on IPv4 Select Use the host name to set the host name manually Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product s IP address changes For more information see the online help Link Local IPv4 Address Link Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access the product from other hosts on the same segment on the local network The product can have a Link Local IP and a static or DHCP supplied IP address at the same time This function can be disabled under System Options gt Network gt TCP IP gt Advanced HTTP The HTTP port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 80 any port in the range 1024 65535 can be used HTTPS The HTTPS port used by the Axis product can be changed under System Options gt Network gt TCP IP gt Advanced In addition to the default setting which is 443 any port in the range 1024 65535 can be used To enable HTTPS go to System Options gt Security gt HTTPS For more information see HTTPS on page 42 NAT traversal port mapping for IPv4 A network router allows devices on a private network LAN to share a single connection to the Internet This is done by forwarding network traffic from the private network to the outside that is the Internet Security on the private net
19. panel which is available in the Live View page through the Ctrl panel button see page 11 Deselect the options under Enable Disable controls to disable the pan tilt zoom focus and iris controls Disabling PTZ controls will not affect preset positions For example if the tilt control is disabled the product can still move to preset positions that require a tilt movement Control Queue The administrator can set up a queue for PTZ controllers from PTZ Control Queue Once set up the PTZ Control Queue buttons appear in the Live View page offering one viewer exclusive control for a limited period of time Other users will be placed in queue A user who belongs to a group see Users on page 42 with a higher PTZ priority can go before other users in the queue and take control of the product The order of priority is as follows 1 Administrator An administrator takes over PTZ control regardless of who is first in queue The administrator will be removed from the queue 60 seconds after the last PTZ control command 2 Event The Axis product can be configured to go to a preset position when triggered by an alarm see The event will immediately be placed first in the queue except when an administrator is in control 3 Operator Same as administrator but with lower priority 4 Guard Tour A guard tour see page 27 has PTZ control for an indefinite period of time It may be overridden by an operator event or administrator
20. script in the background in a hidden frame Defining the link as a web link will open the link in a new window 24 AXIS Q6045 E PTZ Dome Network Camera PTZ Pan Tilt Zoom PTZ Pan Tilt Zoom Preset Positions A preset position is a predefined view that can be used to quickly steer the camera to a specific location Preset positions can be accessed in several ways e By selecting the preset from the Preset positions drop down list in the Live View Page e When setting up action rules See e When setting up Guard Tour See page 27 e When setting up the Gatekeeper See page 27 To add a preset position 1 Go to PTZ Preset Positions 2 Use the pan tilt and zoom controls to steer the camera view to the desired position 3 Enter a descriptive name in the Current position field 4 If required select Use current position as Home 5 Click Add The camera s position iris and focus settings are saved as a preset position The Home position is readily accessible by clicking the Home button on the Live View page and in the Preset Positions setup window To set a customized home position select Use current position as Home when adding a preset position The user defined home position will have H added for example Entrance H The default Home position called Home will still be available The product can be configured to return to the Home position when the PTZ functionality has been inactive for a specified length of
21. the Firmware 54 Symptoms Possible Causes and Remedial Actions 55 Technical Specificatio s usas wbswre nde uni me xe PESE REDE aucune 58 Performance Considerations 60 AXIS Q6045 E PTZ Dome Network Camera Hardware Overview Hardware Overview Network connector High PoE Part number P N amp Serial number S N Heater Power button SD card slot Status LED indicator Control button NOOA WN Connectors and Buttons For technical specifications see page 58 Network Connector RJ45 Push pull Connector IP66 Supports High Power over Ethernet High PoE Use the supplied midspan AXIS Q6045 E PTZ Dome Network Camera Hardware Overview The product shall be connected using a shielded network cable STP All cables connecting the product to the midspan shall be shielded STP and intended for their specific use Make sure that the midspan is properly grounded For information about regulatory requirements see Regulatory Information on page 2 To comply with the IP66 rated design of the camera and maintain the IP66 protection the supplied RJ45 Push pull Connector IP66 shall be used Alternatively use the RJ45 IP66 rated cable with premounted connector which is available from your Axis reseller Do not remove the plastic network connector shield from the camera SD Card Slot An SD card not inc
22. time Enter the length of time in the Return to home when inactive field and click Save Set the time to zero to prevent the product from automatically returning to the Home position To include the preset position name in the overlay text go to Video select Include overlay text and enter the modifier P in the field For more information about modifiers see File Naming amp Date Time Formats in the online help O The product can be mounted in three different horizontal directions This may cause the view from Pan 0 to be changed from the original view Click Set new Pan 0 to set the pan coordinate system to zero in the current direction Set new Pan 0 can be useful for instance when re installing the product after maintenance Note that setting Pan 0 will affect all previously defined presets guard tours masks etc Basic Setup Preset Positions o Preset Position Setup Current position Video Live View Config w Iz Use current position as Home t Preset Positions Autotracking adi Gatekoeper om e 7 Ge te Aemeve n Applications n Return to home when mactive Available portions Home 0 Events 0 200 secands 0 bastit Par Motion SPEC n Recordings oO re o Languages PAN ih Li EL System Options m feat new Paa Or ason we OE xk ul sone About an Res D Bart Rare IRIS One Oven wRIOHTNESS Li 25 AXIS Q6045 E PTZ Dome Network Camera PTZ Pan Tilt Zoom
23. 0 AXIS Q6045 E PTZ Dome Network Camera Video 3 Click Upload 4 Select the image to use from the Use overlay image list 5 Click Save To display the overlay image 1 Go to Video Video Stream and select the Image tab 2 Under Overlay Settings select Include overlay image at the coordinates and enter the X and Y coordinates 3 Click Save For information about supported image formats see the online help O Using Overlay Text in an Action Rule Action rules see can display an overlay text when the rule is triggered The text can be used to provide information for forensic video analysis notify surveillance operators or validate triggers and actions during product installation and configuration To display overlay text when an action rule is triggered the modifier D should be used as described below When the rule is triggered D will be replaced by the text specified in the action rule Start by enabling overlay text in the video stream 1 Go to Video gt Video Stream and select the Image tab 2 Under Overlay Settings select Include text 3 Enter the modifier D and optionally additional text which will be displayed also when the action rule is not active Create the action rule 1 Go to Events gt Action Rules 2 Click Add to create a new rule 3 Select a Trigger and optionally a Schedule and Additional conditions See the online help for details 4 From the Actions list select Overlay Text 5
24. 236 4 railway applications This product fulfills the requirements for immunity according 0 EN 61000 6 1 residential commercial and light industrial environments This product fulfills the requirements for immunity according to EN 61000 6 2 industrial environments This product fulfills the requirements for immunity according to EN 55024 office and commercial environments Australia New Zealand This digital equipment fulfills the requirements for RF emission according to the Class A limit of AS NZS CISPR 22 Notice This is a Class A product In a domestic environment this product may cause RF interference in which case the user may be required to take adequate measures Japan TORE 7A CS CORES RIER UOS SLE RHE ea LECT EDB Edo C Dig Sls SAB MBN EW RES OKDBREN OT EDDY Korea 0 7 7 ASSAS VAIAS ASA EA LE AF Ste o SS TSloHA 7 Mery 7FSSI9 AAA ArS e AS Sos Safety This product complies with IEC EN UL 60950 1 and IEC EN UL 60950 22 Safety of Information Technology Equipment The power supply used with this product shall fulfill the requirements for Safety Extra Low Voltage SELV and Limited Power Source LPS according to IEC EN UL 60950 1 Disposal and Recycling When this product has reached the end of its useful life dispose of it according to local raws and regulations For information about your nearest designated collection point contact your local a
25. CP server is available on the network the default IP address is 192 168 0 90 5 Using the installation and management software tools assign an IP address set the password and access the video stream It is also possible to reset parameters to factory default via the web interface Go to Setup System Options Maintenance 53 AXIS Q6045 E PTZ Dome Network Camera Troubleshooting Troubleshooting Checking the Firmware Firmware is software that determines the functionality of network devices One of your first actions when troubleshooting a problem should be to check the current firmware version The latest version may contain a correction that fixes your particular problem The current firmware version in the Axis product is displayed in the page Setup gt Basic Setup and in Setup gt About Upgrading the Firmware When you upgrade the gt with the latest firmware from Axis website the product receives the latest functionality available Always read the upgrade instructions and release notes available with each new release before upgrading the firmware To upgrade follow these instructions 1 Save the firmware file to your computer The latest version of the firmware is available free of charge from Axis website at www axis com techsup 2 Go to Setup System Options Maintenance in the product s web pages 3 Under Upgrade Server click Browse and locate the file on your computer Click Upgrade After starting
26. Enter the text to display in the Text field This is the text that D will be replaced by 6 Specify the Duration The text can be displayed while the rule is active or for a fixed number of seconds Example To display the text Motion detected when motion is detected enter 4D in the Include text field and enter Motion detected in the Text field when setting up the action rule Privacy Mask A privacy mask is an area of solid color that prohibits users from viewing parts of the monitored area Privacy masks cannot be bypassed via the VAPIX Application Programming Interface API The Privacy Mask List Video gt Privacy Mask shows all the masks that are currently configured in the Axis product and indicates if they are enabled Since the Pan Tilt Zoom coordinates define its size and position a privacy mask is dynamic in relation to the monitored area This means that regardless of the angle and zoom of the lens the same place or object will be hidden To define at what magnification the mask should be displayed zoom to the desired level and click Set level You can add a new mask re size the mask with the mouse choose a color for the mask and give the mask a name 21 AXIS Q6045 E PTZ Dome Network Camera Video For more information see the online help O Important Adding many privacy masks may affect the product s performance 22 AXIS Q6045 E PTZ Dome Network Camera Live View Config Live View Config
27. HTTP or HTTPS is used when attempting to log in You may need to manually type http or https in the browser s address field If the password for the user root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings on page 52 55 Troubleshooting The IP address has been changed by DHCP Certificate error when using IEEE 802 1X AXIS Q6045 E PTZ Dome Network Camera IP addresses obtained from a DHCP server are dynamic and may change If the IP address has been changed use AXIS IP Utility or AXIS Camera Management to locate the product on the network Identify the product using its model or serial number or by the DNS name if the name has been configured If required a static IP address can be assigned manually For instructions see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date amp Time on page 44 The product is accessible locally but not externally Router configuration Firewall protection Default routers required To configure your router to allow incoming data traffic to the Axis product enable the NAT traversal feature which will attempt to automatically configure the router to allow access to the Axis product see NA
28. P server To make manual settings select Use the following DNS server address and specify the following Domain name Enter the domain s to search for the host name used by the Axis product Multiple domains can be separated by semicolons The host name is always the first part of a fully qualified domain name for example myserver is the host name in the fully qualified domain name myserver mycompany com where mycompany com is the domain name Primary Secondary DNS server Enter the IP addresses of the primary and secondary DNS servers The secondary DNS server is optional and will be used if the primary is unavailable NTP Configuration NTP Network Time Protocol is used to synchronize the clock times of devices in a network The NTP settings are configured under System Options gt Network gt TCP IP gt Advanced 46 AXIS Q6045 E PTZ Dome Network Camera System Options Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server To make manual settings select Use the following NTP server address and enter the host name or IP address of the NTP server Host Name Configuration The Axis product can be accessed using a host name instead of an IP address The host name is usually the same as the assigned DNS name The host name is configured under System Options gt Network gt TCP IP gt Advanced Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running
29. S Extensible Authentication Protocol Transport Layer Security The certificates are provided by a Certification Authority CA You need e a CA certificate to authenticate the authentication server e a CA signed client certificate to authenticate the Axis product To create and install certificates go to System Options gt Security gt Certificates See Certificates on page 43 Many CA certificates are preinstalled To allow the product to access a network protected by IEEE 802 1X 1 Go to System Options gt Security gt IEEE 802 1X 2 Select a CA Certificate and a Client Certificate from the lists of installed certificates 3 Under Settings select the EAPOL version and provide the EAP identity associated with the client certificate 4 Check the box to enable IEEE 802 1X and click Save For authentication to work properly the date and time settings in the Axis product should be synchronized with an NTP server See Date amp Time on page 44 Certificates Certificates are used to authenticate devices on a network Typical applications include encrypted web browsing HTTPS network protection via IEEE 802 1X and secure upload of images and notification messages for example via email Two types of certificates can be used with the Axis product Server Client certificates to authenticate the Axis product CA certificates to authenticate peer certificates for example the certificate of an authentication server in case the
30. T traversal port mapping for IPv4 on page 47 The router must support UPnPTM Check the Internet firewall with your network administrator Check if you need to configure the router settings from System Options gt Network gt TCP IP gt Basic Problems with streaming H 264 Problems with AXIS Media Control Internet Explorer only No H 264 displayed in the client Multicast H 264 only accessible by local clients No multicast H 264 displayed in the client Installation of additional ActiveX component restricted or prohibited Poor rendering of H 264 images Color saturation is different in H 264 and Motion JPEG To enable the updating of video images in Internet Explorer set the browser to allow ActiveX controls Also make sure that AXIS Media Control is installed on your computer Check that the relevant H 264 connection methods and correct interface are enabled in the AMC Control Panel streaming tab See AXIS Media Control AMC on page 13 In the AMC Control Panel select the H 264 tab and click Set to default H 264 decoder Check that RTSP is enabled under System Options gt Network gt TCP IP gt Advanced Check if your router supports multicasting or if the router settings between the client and the product need to be configured The TTL Time To Live value may need to be increased Check with your network administrator that the multicast addresses used by the Axis product are valid for your netwo
31. The Axis product includes support for UPnP UPnP is enabled by default and the product is automatically detected by operating systems and clients that support this protocol UPnP can be disabled under System Options gt Network gt UPnP RTP H 264 The RTP port range and multicast settings are configured under System Options gt Network gt RTP The RTP port range defines the range of ports from which the video ports are automatically selected For multicast streams only certain IP addresses and port numbers should be used Select Always Multicast Video to start multicast streaming without opening an RTSP session Bonjour The Axis product includes support for Bonjour Bonjour is enabled by default and the product is automatically detected by operating systems and clients that support this protocol Bonjour can be disabled under System Options gt Network gt Bonjour Storage SD Card To prevent corruption of recordings the SD card should always be unmounted before it is ejected 49 AXIS Q6045 E PTZ Dome Network Camera System Options The Axis product supports SD cards with the following file systems e ext4 recommended due to its resilience against data loss if the card is ejected or if there is abrupt power loss To access data stored on the card from the Windows operating system a third party ext4 driver or application is required e VFAT most SD cards are pre formatted with VFAT when purchased
32. USER MANUAL AXIS Q6045 E PTZ Dome Network Camera AXISA COMMUNICATIONS About this document This manual is intended for administrators and users of AXIS Q6045 E PTZ Dome Network Camera and is applicable to firmware 5 55 and later It includes instructions for using and managing the product on your network Previous experience of networking will be of use when using this product Some knowledge of UNIX or Linux based systems may also be beneficial for developing shell scripts and applications Later versions of this document will be posted to the Axis website as required See also the product s online help available via the web based interface Legal Considerations Video surveillance can be regulated by laws that vary from country to country Check the laws in your local region before using this product for surveillance purposes This product includes one 1 H 264 decoder license To purchase further licenses contact your reseller Liability Every care has been taken in the preparation of this document Please inform your local Axis office of any inaccuracies or omissions Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice Axis Communications AB makes no warranty of any kind with regard to the material contained within this document including but not limited to the implied warranties of merchantab
33. a shifts into either day mode or night mode By default the camera will automatically change from day to night mode at a pre defined level which corresponds to light conditions By dragging the bar handle towards the sun the camera will change to day mode earlier and change to night mode late Image Settings Autofocus enabled Automatic focusing is enabled by default If the focus position is changed manually using the focus bar autofocus will be disabled even if enabled here In this case use the PTZ control panel to enable autofocus see PTZ Controls on page 11 If required the focus control can be disabled under PTZ gt Advanced gt Controls Noise reduction Set to On to enable noise reduction Noise reduction may increase the amount of motion blur Image freeze on PTZ Select All movements to freeze the image while the camera is moving during a pan tilt or zoom operation Once the camera reaches its new position the view from that position is shown Presets freezes the image only when the camera moves between preset positions Overlay Overlays are used to provide extra information for example for forensic video analysis or during product installation and configuration Overlays are superimposed over the video stream An overlay text can display the current date and time or a text string When using a text string modifiers can be used to display information such as the current bit rate or the current frame rate For informatio
34. and time in the overlay text go to Video and select Include date and Include time Network Basic TCP IP Settings The Axis product supports IP version 4 and IP version 6 Both versions can be enabled simultaneously and at least one version must always be enabled 44 AXIS Q6045 E PTZ Dome Network Camera System Options IPv4 Address Configuration By default the Axis product is set to use IPv4 IP version 4 and to obtain the IP address automatically via DHCP The IPv4 settings are configured under System Options gt Network gt TCP IP gt Basic DHCP Dynamic Host Configuration Protocol allows network administrators to centrally manage and automate the assignment of IP addresses DHCP should only be enabled if using dynamic IP address notification or if the DHCP can update a DNS server It is then possible to access the Axis product by name host name If DHCP is enabled and the product cannot be accessed run AXIS IP Utility to search the network for connected Axis products or reset the product to the factory default settings see page 52 and then perform the installation again To use a static IP address check Use the following IP address and specify the IP address subnet mask and default router IPv6 Address Configuration If IPv6 IP version 6 is enabled the Axis product will receive an IP address according to the configuration in the network router To enable IPv6 go to System Options gt Network gt TCP IP
35. bandwidth and file size of saved images the lower the compression the higher the image quality with higher bandwidth requirements and larger file sizes e Rotate image If required the image can be rotated e Maximum frame rate To avoid bandwidth problems the frame rate allowed to each viewer can be Limited to a fixed amount Alternatively the frame rate can be set as Unlimited which means the Axis product always delivers the highest frame rate possible under the current conditions Overlay settings See Overlay on page 20 Click Save to apply the new settings H 264 H 264 also known as MPEG 4 Part 10 AVC is a video compression standard that provides high quality video streams at low bit rates An H 264 video stream consists of different types of frames such as I frames and P frames An I frame is a complete image whereas P frames only contain the differences from previous frames The GOV length is the number of frames between two consecutive I frames Increasing the GOV length may save considerably on bandwidth requirements in some cases but may also have an adverse affect on image quality The Axis product supports two H 264 profiles The Main profile provides higher compression than the Baseline profile with the same video quality but requires more processing power to decode The bit rate can be set as Variable Bit Rate VBR or Constant Bit Rate CBR VBR adjusts the bit rate according to the image complexity using up mor
36. cation Programming Interface API A recorded tour displays the video stream of the recorded sequence of Pan Tilt Zoom movements including their variable speeds and lengths To add a recorded tour 1 Go to PTZ gt Guard Tour and click Add 2 Select Create a record tour and click OK 3 Enter a descriptive name 4 Specify the pause length between runs 5 ci O to start recording the Pan Tilt Zoom movements 6 When satisfied cie Q 7 Click OK Only the name of the recorded tour and pause between runs can be modified Starting a new recording will overwrite the existing guard tour The recorded tour can be activated from the Live View and Guard Tour pages or through events For more information see the online help O OSDI Zones On Screen Direction Indicator OSDI zones can be included in the overlay text see Overlay on page 20 to aid the user to navigate the Axis product Each OSDI zone is set up with coordinates and a descriptive name OSDI zones are set up under PTZ gt OSDI Zones The Axis product uses the coordinates of the center of the view to set the lower left and upper right zone areas First navigate to where you would like the lowermost left point of the OSDI zone to be located Click Get to set the coordinates Proceed to where the upper right point of zone should be located and click Get Give the zone a descriptive name and click OK To include the name of the OSDI zone in the overlay text go to Video lt V
37. create a stream that shows constantly updated motion The Motion JPEG stream uses considerable amounts of bandwidth but provides excellent image quality and access to every image contained in the stream The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS Media Control in Internet Explorer in Windows AXIS Media Control AMC AXIS Media Control AMC in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product 13 AXIS Q6045 E PTZ Dome Network Camera Media Streams The AMC Control Panel can be used to configure various video settings Please see the AXIS Media Control User s Manual for more information The AMC Control Panel is automatically installed on first use after which it can be configured Open the AMC Control Panel from e Windows Control Panel from the Start menu Alternatively right click the video image in Internet Explorer and click Settings r n B AXIS Media Control X Mdeo i PTZ Recording General Network Streaming Snapshot H264 AXIS Media Control E Copyright 2004 2011 Axis Communications AB Version 6 02 Versions Item Version Media Control 6 2 10 8 Audio Component 32 31 RTP Source Filter 3 2 5 2 H 264 Video Decoder 3 0 2 0 Motion JPEG Video Decoder 3 0 2 0 File Writer 2 0 24 0 Overlay Mixer Filter 2 0 4 0 View License View User s Manual OK Cancel App
38. ct Size History and Sensitivity profile sliders see Motion Detection Parameters for details Any detected motion within an active window is indicated by red peaks in the Activity window 5 Click Save To exclude parts of the include window select the Configure Excluded Windows and position the exclude window within the include window To delete an include or exclude window select the window in the list of windows and click Del Motion Detection Parameters The parameters controlling motion detection are described in the table below Parameter Object Size History Sensitivity Description High level 100 Object size relative to window size Only very large objects trigger motion detection Object memory length An object that appears in the window triggers motion detection for a long time before it is considered as non moving Difference in luminance between background and object Ordinary colored objects on ordinary backgrounds trigger motion detection Medium level 50 A large difference in luminance is required to trigger motion detection Low level 0 Even very small objects trigger motion detection An object that appears in the window triggers motion detection only for a very short time before it is considered as non moving Only very bright objects on a dark background trigger motion detection Recommended values 5 15 60 90 75 95 Defa
39. ctions It is also possible to for example record video or save images take a snapshot while the Gatekeeper is active Go to Events and set up an action rule with PTZ Preset Reached or Autotracking as trigger Guard Tour A guard tour displays the video stream from different preset positions one by one in a predetermined order or at random and for configurable time periods The enabled guard tour will keep running after the user has logged off or closed the browser The guard tour capability in this Axis product also includes tour recording Tour recording is described in Tour Recording on page 28 To add a guard tour 1 Go to PTZ gt Guard Tour and click Add 2 Select Create a preset tour and click OK 3 Enter a descriptive name 4 Specify the pause length between runs 5 Select an available preset position and click Apply 6 Specify the Move Speed 7 Specify the View Time in seconds or minutes 8 Specify the View Order or select the Random view order option 9 Click Save 27 AXIS Q6045 E PTZ Dome Network Camera PTZ Pan Tilt Zoom To modify or remove guard tours go to PTZ gt Guard Tour select the guard tour in the Guard Tour List and click Modify Remove For more information see the online help O Tour Recording The guard tour function in this product includes tour recording which allows recording of a custom tour using an input device such as a joystick mouse keyboard or through the VAPIX Appli
40. d trademarks or trademark applications of Axis AB in various jurisdictions All other company names and products are trademarks or registered trademarks of their respective companies Apple Boa Apache Bonjour Ethernet Internet Explorer Linux Microsoft Mozilla Real SMPTE QuickTime UNIX Windows Windows Vista and WWW are registered trademarks of the respective holders Java and all Java based trademarks and logos are trademarks or registered trademarks of Oracle and or its affiliates UPnP is a certification mark of the UPnP Implementers Corporation SD SDHC and SDXC are trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Also miniSD microSD miniSDHC microSDHC microSDXC are all trademarks or registered trademarks of SD 3C LLC in the United States other countries or both Regulatory Information Europe C This product complies with the applicable CE marking directives and harmonized standards Electromagnetic Compatibility EMC Directive 2004 108 EC See Electromagnetic Compatibility EMC on page 2 ow Voltage LVD Directive 2006 95 EC See Safety on page 2 Restrictions of Hazardous Substances RoHS Directive 2011 65 EU See Disposal and Recycling on page 2 A copy of the original declaration of conformity may be obtained from Axis Communications AB See Contact Information on page 3 Electromagnetic Compatibility EMC This equipment has been desi
41. e bandwidth for increased activity in the image and less for lower image activity CBR allows you to set a fixed Target bit rate that consumes a predictable amount of bandwidth As the bit rate would usually need to increase for increased image activity but in this case cannot frame rate and image quality are affected negatively To partly compensate for this it is possible to prioritize either frame rate or image quality Not setting a priority means that frame rate and image quality are equally affected You must save your settings before they can take effect The current bit rate can be set to appear as text overlay To do this select the Include text check box option under Overlay Settings and enter the modifier b in the field MJPEG Sometimes the image size is large due to low light or complex scenery Adjusting the maximum frame size helps to control the bandwidth and storage used by the Motion JPEG video stream in these situations Setting the frame size to the Default setting provides consistently good image quality at the expense of increased bandwidth and storage usage in low light Limiting the frame size optimizes bandwidth and storage usage but may give poor image quality To prevent increased bandwidth and storage usage the maximum frame size should be set to an optimal value Stream Profiles A stream profile is a set of predefined stream settings including resolution compression frame rate and overlay settings Stream profiles
42. e of recordings To add a network share 1 Go to System Options Storage 2 Click Network Share 3 Enter the IP address DNS or Bonjour name to the host server in the Host field 4 Enter the name of the share in the Share field Sub folders cannot be used 5 f required select The share requires login and enter the user name and password 6 Click Connect To clear all recordings and data from the Axis product s folder on the designated share click Clear under Storage Tools To avoid filling the share it is recommended to remove recordings continuously Under Recording Settings select Remove recordings older than and select the number of days or weeks To stop writing to the share and protect recordings from being removed select Lock under Recording Settings 50 AXIS Q6045 E PTZ Dome Network Camera System Options Maintenance The Axis product provides several maintenance functions These are available under System Options gt Maintenance Click Restart to perform a correct restart if the Axis product is not behaving as expected This will not affect any of the current settings Click Restore to reset most settings to the factory default values The following settings are not affected the boot protocol DHCP or static the static IP address e the default router e the subnet mask e the system time e the IEEE 802 1X settings e uploaded applications are kept but must be restarted Click Default to reset all setting
43. ea of interest shape should be Note that this change will not be saved See the online help Q more information 32 AXIS Q6045 E PTZ Dome Network Camera Applications Applications Third party applications can be uploaded to and installed on the Axis product Applications add functionality to the product for example video analytics and intelligent video capabilities such as recognition tracking detection and counting For information about available applications downloads trials and licenses go to www axis com applications t is recommended to run one application at a time Avoid running applications when the built in motion detection is active Application Licenses Some applications need a license to run Licenses can be installed in two ways e Automatic installation requires access to the Internet e Manual installation obtain the license key from the application vendor and upload the key to the Axis product To request a license the Axis product serial number S N is required The serial number can be found on the product label and under System Options gt Support gt System Overview Install Application To install and start an application 1 Go to Setup Applications 2 Under Upload Application click Browse Locate the application file and click Upload Package 3 Install the license if applicable For instructions see the documentation provided by the application vendor 4 Start the applicatio
44. een configured AXIS Q6045 E PTZ Dome Network Camera Accessing the Product The Live View Page The controls and layout of the Live View page may have been customized to meet specific installation requirements and user preferences Consequently some of the examples and functions featured here may differ from those displayed in your own Live View page The following provides an overview of each available control Controls on the Live View Page Balanced Bandwidth Mobile Trigger Snapshot I m m D n w m F m m Uu m Manual Trigger Select a stream profile for the Live View page from the Stream Profile drop down list For information about how to configure stream profiles see page 18 The Manual Trigger button is used to trigger an action rule from the Live View page For information about how to configure and enable the button see Manual Trigger on page 10 Click Snapshot to save a snapshot of the video image Right click the video image to save it in JPEG format on your computer This button is primarily intended for use when the AXIS Media Control viewer toolbar is not available Enable this button from Live View Config gt Action Buttons The fans are activated automatically Press this button to manually activate the product s fans To enable the fan button go to Live View Config Action Buttons and select Show fan button Activate the product s heater with this button Enable this b
45. en overcurrent or short circuit condition on the port Green flashing Fast flash when input voltage is out of range or other internal error AC Green Steady when AC power input connected AXIS Q6045 E PTZ Dome Network Camera Accessing the Product Accessing the Product To install the Axis product refer to the Installation Guide supplied with the product The product can be used with most operating systems and browsers The recommended browsers are Internet Explorer with Windows Safari with Macintosh and Firefox with other operating systems See Technical Specifications on page 58 To view streaming video in Internet Explorer allow installation of AXIS Media Control AMC when prompted The Axis product includes one 1 H 264 decoder license for viewing video streams The license is automatically installed with AMC The administrator can disable the installation of the decoders to prevent installation of unlicensed copies QuickTime is also supported for viewing H 264 streams f your computer restricts the use of additional software components the product can be configured to use a Java applet for viewing Motion JPEG Access from a Browser 1 Start a browser Internet Explorer Firefox Safari 2 Enter the IP address or host name of the Axis product in the browser s Location Address field To access the product from a Macintosh computer Mac OS X click on the Bonjour tab and select the product from the drop
46. ers from different user groups administrator operator viewer connect To use HTTPS an HTTPS certificate must first be installed Go to System Options gt Security gt Certificates to install and manage certificates See Certificates on page 43 To enable HTTPS on the Axis product 1 Go to System Options gt Security gt HTTPS 42 AXIS Q6045 E PTZ Dome Network Camera System Options 2 Select an HTTPS certificate from the list of installed certificates 3 Optionally click Ciphers and select the encryption algorithms to use for SSL 4 Set the HTTPS Connection Policy for the different user groups 5 Click Save to enable the settings To access the Axis product via the desired protocol enter https or http in the address field in a browser The HTTPS port can be changed on the System Options gt Network gt TCP IP gt Advanced page IEEE 802 1X IEEE 802 1X is a standard for port based Network Admission Control providing secure authentication of wired and wireless network devices IEEE 802 1X is based on EAP Extensible Authentication Protocol To access a network protected by IEEE 802 1X devices must be authenticated The authentication is performed by an authentication server typically a RADIUS server examples of which are FreeRADIUS and Microsoft Internet Authentication Service In Axis implementation the Axis product and the authentication server identify themselves with digital certificates using EAP TL
47. es can be installed 1 Go to System Options gt Security gt Certificates 2 Click Install certificate and upload the certificate Date amp Time The Axis product s date and time settings are configured under System Options gt Date amp Time Current Server Time displays the current date and time 24h clock The time can be displayed in 12h clock in the text overlay see below To change the date and time settings select the preferred Time mode under New Server Time e Synchronize with computer time sets date and time according to the computer s clock With this option date and time are set once and will not be updated automatically e Synchronize with NTP Server obtains date and time from an NTP server With this option date and time settings are updated continuously For information on NTP settings see NTP Configuration on page 46 If using a host name for the NTP server a DNS server must be configured See DNS Configuration on page 46 e Set manually allows you to manually set date and time If using an NTP server select your Time zone from the drop down list If required check Automatically adjust for daylight saving time changes The Date amp Time Format Used in Images is the date and time format displayed as a text overlay in the video stream Use the predefined formats or see File Naming amp Date Time Formats in the online help Q for information on how to create custom date and time formats To include date
48. es due to a PTZ operation Preset Reached trigger the rule when the camera stops at a preset position This can be for example be used with the Send Images action to upload images from the preset position 35 AXIS Q6045 E PTZ Dome Network Camera Events Storage e System Time Ready trigger the rule when the PTZ functionality is ready to be used This can for example be used to steer the camera to a specific preset position when the product is started Disruption trigger the rule if storage problems are detected for example if the storage device is unavailable removed full locked or if other read or write problems occur This can for example be used to send maintenance notifications Recording triggers the rule when the Axis product records to the storage device The recording status trigger can be used to notify the operator for example by flashing LED lights if the product has started or stopped to record to the storage device Note that this trigger can be used only for edge storage recording status Shock Detected Trigger the rule when the Axis product detects it has been tilted or hit See Shock Detection on page 30 System Ready trigger the rule when the product has been started and all services are running This can for example be used to send a notification when the product restarts Recurrence trigger the rule periodically see Recurrences on page 39 This can for example be used to upl
49. es the product s web pages In this case upload an updated language file A language already installed in the product will be replaced when a current or a later version of the language file is uploaded 41 AXIS Q6045 E PTZ Dome Network Camera System Options System Options Security Users User access control is enabled by default and can be configured under System Options gt Security gt Users An administrator can set up other users by giving them user names and passwords It is also possible to allow anonymous viewer login which means that anybody may access the Live View page The user list displays authorized users and user groups access levels Viewer Access to the Live View page Operator Access to the Live View page and to all settings except System Options Administrator Unrestricted access to all settings can add modify and remove other users Under HTTP RTSP Password Settings select the type of password to allow You may need to allow unencrypted passwords if there are viewing clients that do not support encryption or if you upgraded the firmware and existing clients support encryption but need to log in again and be configured to use this functionality Under User Settings select the Enable anonymous viewer login option to allow anonymous users access to the Live View page Select the Enable anonymous PTZ control login to allow anonymous users access to the PTZ controls Deselect the Enable Basic S
50. etup option to hide the Basic Setup menu Basic Setup provides quick access to settings that should be made before using the Axis product ONVIF ONVIF Open Network Video Interface Forum is a global interface standard that makes it easier for end users integrators consultants and manufacturers to take advantage of the possibilities offered by network video technology ONVIF enables interoperablity between different vendor products increased flexibility reduced cost and future proof systems By creating a user you automatically enable ONVIF communication Use the user name and password with all ONVIF communication with the product For more information see www onvif org IP Address Filter IP address filtering is enabled on the System Options gt Security gt IP Address Filter page Once enabled the listed IP address are allowed or denied access to the Axis product Select Allow or Deny from the list and click Apply to enable IP address filtering The administrator can add up to 256 IP address entries to the list a single entry can contain multiple IP addresses HTTPS HTTPS HyperText Transfer Protocol over Secure Socket Layer or HTTP over SSL is a web protocol providing encrypted browsing HTTPS can also be used by users and clients to verify that the correct device is being accessed The security level provided by HTTPS is considered adequate for most commercial exchanges The Axis product can be configured to require HTTPS when us
51. f interest This is a virtual area that is defined to detect moving objects entering a defined area Object size Defines the size of the objects that should be detected Sensitivity Use this slidebar to define how sensitive the detection should be Drawing Opacity Use this slidebar to define how transparent the area of interest shape should be Note that this change will not be saved See the online help Q more information Fence Detector Fence Detector is used to trigger an alarm if an object crosses a virtual line Fence Detector provides tools to define Area of interest This is a virtual line that is defined to detect objects moving across it Object size Defines the size of the objects that should be detected Sensitivity Use this slidebar to define how sensitive the detection should be Drawing Opacity Use this slidebar to define how transparent the area of interest shape should be Note that this change will not be saved See the online help Oor more information Object Counter Object Counter is used to count objects that move across a virtual line Object Counter provides tools to define Area of interest This is a virtual line that is defined to detect objects moving across it keep count Object size Defines the size of the objects that should be detected Sensitivity Use this slidebar to define how sensitive the detection should be Drawing Opacity Use this slidebar to define how transparent the ar
52. ge to appear too dark Highlight Compensation The Axis product will detect a bright light from a source such as a torch or car headlights and mask that image area This setting is useful when the camera operates in a very dark area where a bright light may overexpose part of the image and prevent the operator from seeing other parts of the scene Max gain Measured in decibels dB gain describes the amount of amplification applied to a signal in this case the visual information in the image A high level of amplification may provide a better image in very low light situations A high gain will also increase the amount of image noise Exposure zones This settings determines which part of the image is used to calculate the exposure For most situations the Auto setting can be used For particular requirement select a predefined area IR cut filter The IR cut filter prevents infrared IR light from reaching the image sensor In poor lighting conditions for example at night or when using an external IR lamp set the IR cut filter to Off This increases light sensitivity and allows the product to see 19 AXIS Q6045 E PTZ Dome Network Camera Video infrared light The image is shown in black and white when the IR cut filter is off Set the IR cut filter to Auto to automatically switch between On and Off according to the lighting conditions Day Night shift priority Use the Day Night shift priority bar to determine when the camer
53. gned and tested to fulfill applicable standards for Radio frequency emission when installed according to the instructions and used in its intended environment Immunity to electrical and electromagnetic phenomena when installed according to the instructions and used in its intended environment USA This equipment has been tested using a shielded network cable STP and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Canada This Class A digital apparatus complies with Canadian ICES 003 Europe This digital equipment fulfills the requirements for RF emission according to the Class A limit of EN 55022 Notice This is a Class A product In a domestic environment this product may cause RF interference in which case the user may be required to take adequate measures This product fulfills the requirements for emissions and immunity according to EN 50121 4 and IEC 62
54. gt Basic Other settings for IPv6 should be configured in the network router ARP Ping The product s IP address can be assigned using ARP and Ping For instructions see Assign IP Address Using ARP Ping on page 45 The ARP Ping service is enabled by default but is automatically disabled two minutes after the product is started or as soon as an IP address is assigned To re assign IP address using ARP Ping the product must be restarted to enable ARP Ping for an additional two minutes To disable the service go to System Options gt Network gt TCP IP gt Basic and clear the option Enable ARP Ping setting of IP address Pinging the product is still possible when the service is disabled Assign IP Address Using ARP Ping The product s IP address can be assigned using ARP Ping The command must be issued within 2 minutes of connecting power 1 Acquire a free static IP address on the same network segment as the computer 2 Locate the serial number S N on the product label 3 Open a command prompt and enter the following commands Linux Unix syntax arp s IP address serial number temp ping 1 408 IP address gt Linux Unix example arp s 192 168 0 125 00 40 8c 18 10 00 temp ping 1 408 192 168 0 125 Windows syntax this may require that you run the command prompt as an administrator arp s IP address serial number ping 1 408 t IP address gt Windows example this may require that you run the command pro
55. ically remove old recordings If a new stream profile is selected while a recording is ongoing the recording will be stopped and saved in the recording list and a new recording with the new stream profile will start All previous continuous recordings will remain in the recording list until they are removed manually or through automatic removal of old recordings To start a continuous recording follow these steps 1 Go to Recordings Continuous 2 Select Enabled 3 Select type of storage device from the Disk list 4 Select a Stream profile to use for continuous recordings 5 Click Save to save and start the recording 40 AXIS Q6045 E PTZ Dome Network Camera Languages Languages Multiple languages can be installed in the Axis product All web pages including the online help will be displayed in the selected language To switch languages go to Setup Languages and first upload the new language file Browse and locate the file and click the Upload Language button Select the new language from the list and click Save Resetting the product to factory default settings will erase any uploaded language file and reset the product language to English Clicking the Restore button on the Maintenance page will not affect the language e A firmware upgrade will not affect the language used However if you have uploaded a new language to the product and later upgrade the firmware it may happen that the translation no longer match
56. ideo Stream 14 Setting Up the Product uuu aseenemaseees me ER Rre RE RESP RAE ER TS 16 Basic Setup ies eteekeese Cbron Pa done Ra Dg tack ay e ne one 16 MIUED 2 E da as ab nm ue ues 17 Video Stream sde ame pres dan de rx de Re eae deux ee ge 17 Stream Profiles 2 surrsmuuilenannrt eee XR ER PERS a SERRE EUR qu RR 18 Camera Settings senses d ree Re ipu unes ERU age Du erat ipee 19 OVER fe sui LLL EE DELE E EIE 20 Privacy Mask iss ag ae ead gg te eR ke eR RREDREIR EAE RUE ele aot 21 Live View Config iuced ue bb eios rh leo x d ac clc du ae date 23 PIZ Pan TE Zoom aeaddesd does aca vouwntawd adv ud Duda dU dau ud uud 25 Preset Positions sexe o RR Gees eee as Re CORRER RE REESE 25 A totracklfig viii etr so bread neo de lm een Rue DE Sal SIG 26 Gatekeeper 2e se mere Ie e Rex CR ne te m kr e ete rd e eee ewe 27 Guard TOUP seek du cR Rete REN ORE eed dae den de mate 27 OSDI Zones vesc REPRE RIBnERXRexC DEESDUCRCL REPORT EN E RM RA 28 DONE o siessen ae aiina ano aiaia EA ANE Ei AE AERE REE IE nE A E a OSE 28 Control QU UE 24448 blue ia a a be acer a aaa de noe bce aa ee 29 Detectors 2sbcoewesesp eb e SEP quei WU RE cuan s EM M 30 Shock Detection 4 sus ere ek Rx ex OR XOU OR AU pare ae e 30 Motion Detection 30 Object Removed ae Satire ne donne tub etiara emma e retenus 31 Enter Exit Detector 32 Fence Detector
57. ideo Stream lt Overlay Settings Check the Include text box and enter the modifier L in the field For more information about modifiers see File Naming amp Date Time Formats in the online help O Advanced Limits Define the pan tilt zoom and focus limits for the Axis product Movements to the left and right up and down can be restricted to narrow the area under surveillance Configure the near focus limit to avoid focusing on objects too close to the camera lens When Enable E flip is selected as it tilts down and continues to pan backwards the Axis product will automatically correct the view and flip it 180 degrees The left limit must be set to 180 degrees and the right limit to 180 degrees for e flip to work 28 AXIS Q6045 E PTZ Dome Network Camera PTZ Pan Tilt Zoom Move speed sets the speed of the camera s pan and tilt movements The default setting is maximum speed When using a joystick or emulating one with the mouse the Enable proportional speed setting can be used to reduce the maximum pan tilt movement speed i e the speed the camera view moves at when the joystick is pushed all the way out in any direction This is useful then the view is zoomed in on an object See the online help Qr more information Controls Panel Shortcut Command Buttons can be configured to provide direct access to commands issued via the VAPIX9 Application Programming Interface The buttons will be displayed in the PTZ control
58. ility and fitness for a particular purpose Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing performance or use of this material This product is only to be used for its intended purpose Intellectual Property Rights Axis AB has intellectual property rights relating to technology embodied in the product described in this document In particular and without imitation these intellectual property rights may include one or more of the patents listed at http www axis com patent htm and one or more additional patents or pending patent applications in the US and other countries This product contains licensed third party software See the menu item About in the product s user interface for more information This product contains source code copyright Apple Computer Inc under the terms of Apple Public Source License 2 0 see http www opensource apple com apsi The source code is available from http developer apple com darwin projects bonjour Equipment Modifications This equipment must be installed and used in strict accordance with the instructions given in the user documentation This equipment contains no user serviceable components Unauthorized equipment changes or modifications will invalidate all applicable regulatory certifications and approvals Trademark Acknowledgments AXIS COMMUNICATIONS AXIS ETRAX ARTPEC and VAPIX are registere
59. ilt Zoom E flip 256 preset positions Pan 360 endless 0 05 450 s Tilt 220 0 05 450 s 20x optical zoom and 12x digital zoom total 240x zoom Pan Tilt Zoom Tour recording guard tour control queue functionalities On screen directional indicator Set new pan 0 Video Video H 264 MPEG 4 Part 10 AVC compression Motion JPEG Resolutions HDTV 1080p 1920x1080 to 320x180 HDTV 720p 1280x720 to 320x180 Frame rate H 264 Up to 30 25 fps 60 50 Hz in HDTV 1080p Frame rate Up to 30 25 fps 60 50 Hz in HDTV 1080p Motion JPEG Video streaming Multiple individually configurable streams in H 264 and Motion JPEG Controllable frame rate and bandwidth VBR CBR H 264 Image settings Wide Dynamic Range WDR manual shutter time compression color brightness sharpness white balance exposure zones backlight compensation fine tuning of behavior at low light Rotation 0 180 Text and image overlay 32 individual 3D privacy masks Image freeze on PTZ Network Security Password protection IP address filtering HTTPS encryption IEEE 802 1X network access control digest authentication user access log This product includes software developed by the Open SSL Project for use in the Open SSL Toolkit www openssl org Supported IPv4 v6 HTTP HTTPS SSL TLS QoS Layer 3 DiffServ FTP CIFS SMB SMTP Bonjour protocols UPnP SNMPv1 v2c v3 MIB II DNS DynDNS NTP RTSP RTP TCP UDP IGMP RTCP ICMP DHCP ARP SOCKS etc This p
60. is located on a local network behind a firewall and notifications uploads alarms etc need to be sent to a destination outside the local network for example the Internet SOCKS is configured under System Options gt Network gt SOCKS For more information see the online help O QoS Quality of Service QoS Quality of Service guarantees a certain level of a specified resource to selected traffic on a network A QoS aware network prioritizes network traffic and provides a greater network reliability by controlling the amount of bandwidth an application may use The QoS settings are configured under System Options gt Network gt QoS Using DSCP Differentiated Services Codepoint values the Axis product can mark the following types of traffic live video event alarm traffic and management traffic SMTP email To send email messages from the Axis product via SMTP Simple Mail Transfer Protocol an SMTP mail server must be set up This is done under System Options gt Network gt SMTP email Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the fields provided A From email address is also required If the mail server requires authentication check Use authentication to log in to this server and enter the necessary information SNMP The Simple Network Management Protocol SNMP allows remote management of network devices An SNMP community is the group of devices and manageme
61. k enabled Press the product s control button see Hardware Overview on page 6 to connect to an AVHS service over the Internet Once registered Always will be enabled and the Axis product stays connected to the AVHS service If the product is not registered within 24 hours from when the button is pressed the product will disconnect from the AVHS service Always The Axis product will constantly attempt to connect to the AVHS service over the Internet Once registered the product will stay connected to the service This option can be used when the product is already installed and it is not convenient to use the one click installation AXIS Internet Dynamic DNS Service AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product For more information see www axiscam net To register the Axis product with AXIS Internet Dynamic DNS Service go to System Options gt Network gt TCP IP gt Basic Under Services click the AXIS Internet Dynamic DNS Service Settings button requires access to the Internet The domain name currently registered at AXIS Internet Dynamic DNS service for the product can at any time be removed Advanced TCP IP Settings DNS Configuration DNS Domain Name Service provides the translation of host names to IP addresses The DNS settings are configured under System Options gt Network gt TCP IP gt Advanced Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHC
62. l conditions for example to record video if motion is detected outside office hours Use one of the predefined schedules or create a new schedule as described below To create a new schedule 1 Go to Events Schedules and click Add 38 AXIS Q6045 E PTZ Dome Network Camera Events 2 Enter a descriptive name and the information needed for a daily weekly monthly or yearly schedule 3 Click OK To use the schedule in an Action Rule select the schedule from the Schedule drop down list in the Action Rule Setup page Recurrences Recurrences are used to trigger Action Rules repeatedly for example every 5 minutes or every hour To set up a recurrence 1 Go to Events Recurrences and click Add 2 Enter a descriptive name and recurrence pattern 3 Click OK To use the recurrence in an Action Rule first select Time from the Trigger drop down list in the Action Rule Setup page and then select the recurrence from the second drop down list To modify or remove recurrences select the recurrence in the Recurrences List and click Modify or Remove 39 AXIS Q6045 E PTZ Dome Network Camera Recordings Recordings The Axis product can be configured to record video continuously or according to an action rule e To start a continuous recording see page 40 e To set up action rules see page 36 e To access recordings see Recording List on page 40 To configure camera controlled storage see Storage on page 49
63. luded can be used for local recording with removable storage For more information see Technical Specifications To prevent corruption of recordings the SD card should be unmounted before removal To unmount go to Setup System Options Storage SD Card and click Unmount Control Button The control button is used for e Resetting the product to factory default settings See page 52 e Connecting to an AXIS Video Hosting System service See page 46 To connect press and hold the button for about 1 second until the Status LED flashes green e Connecting to AXIS Internet Dynamic DNS Service See page 46 To connect press and hold the button for about 3 seconds Power Button Press and hold the power button to temporarily power the product when the dome cover is removed The power button is also used with the control button to reset the camera to factory default settings See page 52 LED Indicators LED Color Indication Status Unlit Connection and normal operation Amber Steady during startup Flashes during firmware upgrade Amber red Flashes amber red if network connection is unavailable or lost Red Flashes red for firmware upgrade failure Green Shows steady green for 10 seconds for normal operation after restart Midspan LED Indicators LED Color Indication Port Unlit No camera connected Green Steady when camera connected normal operation Green flashing Slow flash wh
64. ly Alternative Methods of Accessing the Video Stream You can also access video and images from the Axis product in the following ways e Motion JPEG server push if supported by the client Firefox for example This option maintains an open HTTP connection to the browser and sends data as and when required for as long as required e Still JPEG images in a browser Enter the path http lt ip gt axis cgi jpg image cgi e Windows Media Player This requires AXIS Media Control and the H 264 decoder to be installed The following paths can be used Unicast via RIP axrtpu ip axis media media amp Unicast via RTSP axrtsp ip axis media media amp Unicast via RTSP tunneled via HTTP axrtsphttp ip axis media media amp Multicast axrtpm lt ip gt axis media media amp e QuickTime The following paths can be used rtsp ip axis media media amp rtsp ip axis media media 3gp 14 AXIS Q6045 E PTZ Dome Network Camera Media Streams lt ip gt IP addess The Axis product supports QuickTime 6 5 1 and later QuickTime adds latency to the video stream t may be possible to use other players to view the H 264 stream using the paths above although Axis does not guarantee this 15 AXIS Q6045 E PTZ Dome Network Camera Setting Up the Product Setting Up the Product The Axis product can be configured by users with administrator or operator rights To
65. manually define an external HTTP port Enter the port number in the field If no port is entered here a port number is automatically selected when NAT traversal is enabled e An alternative HTTP port can be used or be active even if NAT traversal is disabled This is useful if your NAT router does not support UPnP and you need to manually configure port forwarding in the NAT router f you attempt to manually enter a port that is already in use another available port is automatically selected When the port is selected automatically it is displayed in this field To change this enter a new port number and click Save FTP The FTP server running in the Axis product enables upload of new firmware user applications etc The FTP server can be disabled under System Options gt Network gt TCP IP gt Advanced This FTP server has nothing to do with the product s ability to transfer images via FTP to other locations and servers RTSP The RTSP server running in the Axis product allows a connecting client to start an H 264 stream The RTSP port number can be changed under System Options gt Network gt TCP IP gt Advanced The default port is 554 H 264 video streams will not be available if the RTSP server is disabled SOCKS SOCKS is a networking proxy protocol The Axis product can be configured to use a SOCKS server to reach networks on the other side of a firewall or proxy server This functionality is useful if the Axis product
66. mmonly configured to allow the HTTP protocol thus allowing RTP to be tunneled Unicasting is used for video on demand transmission so that there is no video traffic on the network until a client connects and requests the stream Note that there are a maximum of 20 simultaneous unicast connections Multicast RTP This method RTP over UDP should be used for live multicast video The video stream is always up to date even if some images are dropped Multicasting provides the most efficient usage of bandwidth when there are large numbers of clients viewing simultaneously A multicast cannot however pass a network router unless the router is configured to allow this It is not possible to multicast over the Internet for example Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections AXIS Media Control negotiates with the Axis product to determine the transport protocol to use The order of priority listed in the AMC Control Panel can be changed and the options disabled to suit specific requirements H 264 is licensed technology The Axis product includes one H 264 viewing client license Installing additional unlicensed copies of the client is prohibited To purchase additional licenses contact your Axis reseller MJPEG This format uses standard JPEG still images for the video stream These images are then displayed and updated at a rate sufficient to
67. more information see NAT traversal port mapping for IPv4 on page 47 See also AXIS Internet Dynamic DNS Service at www axiscam net For Technical notes on this and other topics visit the Axis Support web at www axis com techsup Set the Root Password To access the Axis product you must set the password for the default administrator user root This is done in the Configure Root Password dialog which appears when the product is accessed for the first time To prevent network eavesdropping the root password can be set via an encrypted HTTPS connection which requires an HTTPS certificate HTTPS Hypertext Transfer Protocol over SSL is a protocol used to encrypt traffic between web browsers and servers The HTTPS certificate ensures encrypted exchange of information See HTTPS on page 42 The default administrator user name root is permanent and cannot be deleted If the password for root is lost the product must be reset to the factory default settings See Reset to Factory Default Settings on page 52 To set the password via a standard HTTP connection enter it directly in the dialog To set the password via an encrypted HTTPS connection follow these steps 1 Click Use HTTPS A temporary certificate valid for one year is created enabling encryption of all traffic to and from the product and the password can now be set securely 2 Enter a password and then re enter it to confirm the spelling 3 Click OK The password has now b
68. mpt as an administrator arp s 192 168 0 125 00 40 8c 18 10 00 ping 1 408 t 192 168 0 125 4 Check that the network cable is connected and then restart the product by disconnecting and reconnecting power 45 AXIS Q6045 E PTZ Dome Network Camera System Options 5 Close the command prompt when the product responds with Reply from 192 168 0 125 orsimilar 6 Open a browser and type http lt IP address gt in the Location Address field For other methods of assigning the IP address see the Installation and Management Software CD or the document Assign an IP Address and Access the Video Stream on Axis Support web at www axis com techsup e To open a command prompt in Windows open the Start menu and type cmd in the Run Search field To use the ARP command in Windows 7 Windows Vista right click the command prompt icon and select Run as administrator e To open a command prompt in Mac OS X open the Terminal utility from Application gt Utilities AXIS Video Hosting System AVHS AVHS used in conjunction with an AVHS service provides easy and secure Internet access to live and recorded video accessible from any location For more information and help to find a local AVHS Service Provider go to www axis com hosting The AVHS settings are configured under System Options gt Network gt TCP IP gt Basic The possibility to connect to an AVHS service is enabled by default To disable clear the Enable AVHS box One clic
69. must be set within two minutes after power has been applied to the product Ensure the Ping length is set to 408 For instructions see Assign IP Address Using ARP Ping on page 45 The product is located ona If the IP address intended for the product and the IP address of the computer used to access the different subnet product are located on different subnets you will not be able to set the IP address Contact your network administrator to obtain an IP address The IP address is being used Disconnect the Axis product from the network Run the Ping command in a Command DOS by another device window type ping and the IP address of the product e Ifyou receive Reply from IP address gt bytes 32 time 10 this means that the IP address may already be in use by another device on the network Obtain a new IP address from the network administrator and reinstall the product e If you receive Request timed out this means that the IP address is available for use with the Axis product Check all cabling and reinstall the product Possible IP address conflict The static IP address in the Axis product is used before the DHCP server sets a dynamic address with another device on the This means that if the same default static IP address is also used by another device there may same subnet be problems accessing the product The product cannot be accessed from a browser Cannot log in When HTTPS is enabled ensure that the correct protocol
70. n Go to page Applications select the application in the list of installed applications and click Start 5 Configure the application For instructions see the documentation provided by the application vendor Applications can be uploaded by product administrators Applications and licenses can be installed on multiple products at the same time using AXIS Camera Management version 3 10 and later To generate a log file for the application go to Applications Select the application and click Log Application Considerations If an application is upgraded application settings including the license will be removed The license must be reinstalled and the application reconfigured If the Axis product s firmware is upgraded installed applications and their settings will remain unchanged although this is not guaranteed by Axis Communications AB Note that the application must be supported by the new firmware For information about firmware upgrades see Upgrading the Firmware If the Axis product is restarted running applications will restart automatically If the Axis product is restored installed applications remain unchanged but must be restarted To start the application go to Setup Applications Select the application in the list of installed applications and click Start For information about restoring the Axis product see Maintenance 33 AXIS Q6045 E PTZ Dome Network Camera Applications If the Axis product is
71. n about available modifiers see File Naming amp Date Time Formats in the online help Q It is also possible to display text when an action rule is triggered see Using Overlay Text in an Action Rule To enable overlays 1 Go to Video Video Stream and select the Image tab 2 To include an overlay image select Include overlay image at the coordinates The overlay image must first be uploaded to the Axis product see Overlay Image 3 To include date and time select Include date and Include time 4 To include a text string select Include text and enter the text in the field Modifiers can be used see File Naming amp Date Time Formats in the online help O 5 Define text overlay characteristics in the relevant fields 6 Click Save To modify the date and time format go to System Options gt Date amp Time See Date amp Time on page 44 Overlay Image An overlay image is a static image superimposed over the video stream The image for example company logo is used to provide extra information or to mask a part of the image Since it is static the position and size of an overlay image will remain the same regardless of resolution and Pan Tilt Zoom movements To set up a dynamic mask which will always mask the specified part of monitored area see Privacy Mask To use an overlay image the image must first be uploaded to the Axis product 1 Go to Video gt Overlay Image 2 Click Browse and browse to the file 2
72. nk 1 Use as cgilink web link Name Custom link 1 URL http 7 Show custom link 2 Useas cgilink web link Name Custom link 2 URL http Show custom link 3 Useas cgilink weblink Name Custom link 3 URL http 0 7 Show custom link 4 Use as cgilink web link Name Custom link 4 URL http save Default Viewer for Browsers From Live View Config gt Default Viewer select the default method for viewing video images in your browser The product attempts to show the video images in the selected video format and viewer If this is not possible the product overrides the settings and selects the best available combination 23 AXIS Q6045 E PTZ Dome Network Camera Live View Config Browser Viewer Description Windows Internet Explorer AMC Recommended viewer in Internet Explorer H 264 Motion JPEG QuickTime H 264 Java applet A slower imaging alternative to AMC Motion JPEG Requires one of the following installed on the client e JVM J2SE 1 4 2 or higher JRE J2SE 5 0 or higher Still image Displays still images only Click the Refresh button in your browser to view a new image Other browsers Server Push Recommended viewer for other browsers Motion JPEG QuickTime H 264 Java applet A slower imaging alternative to Server Push Motion JPEG only Still image Displays still images only Click the Refresh button in your browser to view a new image For more inf
73. nt station running SNMP Community names are used to identify groups The Axis product can be configured to support SNMP on the System Options gt Network gt SNMP page Depending on the level of security required select the version on SNMP to use 48 AXIS Q6045 E PTZ Dome Network Camera System Options SNMP v1 v2 provides the lowest level of security The community name can be specified as a password for read or read write access to all supported SNMP devices The default password for the Read community is public and the default password for the Write community is write If HTTPS is enabled SNMP v1 and SNMP v2c should be disabled Traps for SNMP v1 v2 are used by the Axis product to send messages to a management system on important events and status changes Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that should receive the message The following traps are available Cold start e Warm start e Link up e Authentication failed SNMP v3 provides encryption and secure passwords To use traps with SNMP v3 an SNMP v3 management application is required To use SNMP v3 HTTPS must be enabled see HTTPS on page 42 To enable SNMP v3 check the box and provide the initial user password The initial password can only be set once If the password is lost the Axis product must be reset to factory default see Reset to Factory Default Settings on page 52 UPnP
74. oad an image every 5 minutes Use Schedule trigger the rule according to the selected schedule see Schedules on page 38 Available actions include e Day Night Vision Mode set day mode IR cut filter on or night mode IR cut filter off e Overlay Text display an overlay text see Using Overlay Text in an Action Rule on page 21 e PTZ Control Autotracking start autotracking see Autotracking on page 26 Preset Position go to a preset position Guard Tour start a guard tour see Guard Tour on page 27 Record Video record video to a selected storage e Send Images send images to a recipient e Send Notifications send a notification message to a recipient Send Video Clip send a video clip to a recipient Setting Up an Action Rule An action rule defines the conditions that must be met for the product to perform an action for example record video or send an email notification If multiple conditions are defined all of them must be met to trigger the action The following example describes how to set up an action rule to record video to a network share if there is movement in the camera s field of view Set up motion detection and add a network share 1 Goto Detectors Motion Detection and configure a motion detection window see page 30 2 Go to System Options Storage and set up the network share see page 50 36 AXIS Q6045 E PTZ Dome Network Camera Events
75. open the product s Setup pages click Setup in the top right hand corner of the Live View page e Administrators have unrestricted access to all settings Operators have access to all settings except System Options See also the online help Q Basic Setup Basic Setup provides shortcuts to the settings that should be made before using the Axis product 1 Users See page 42 2 TCP IP See page 44 3 Date amp Time See page 44 4 Video Stream See page 17 The Basic Setup menu can be disabled from System Options gt Security gt Users 16 Video Video AXIS Q6045 E PTZ Dome Network Camera It is possible to configure the following video features in your Axis product Video stream See page 17 e Stream profiles See page 18 e Camera settings See page 19 Overlay image See page 20 Privacy mask See page 21 Video Stream You can define the following video stream settings from Video Video Stream e Image See page 18 e H 264 See page 18 e MJPEG See page 18 gt Basic Setup Video Video Stream Stream Profiles Camera Settings Overlay Image Privacy Mask Live View Config gt PTZ gt Detectors Applications gt Events Recordings Languages System Options About Pixel Counter Video Stream Settings Image H 264 MJPEG Image Appearance Resolution 1280x720 16 9 v 0 100 Compression 30 Rotate image Video Stream Maximum frame
76. ormation please see the online help O Viewer Settings To configure options for the viewer go to Live View Config gt Viewer Settings Select Show viewer toolbar to display the AXIS Media Control AMC or the QuickTime viewer toolbar under the video image in your browser e H 264 decoder installation The administrator can disable installation of the H 264 decoder included with AXIS Media Control This is used to prevent installation of unlicensed copies Further decoder licenses can be purchased from your Axis reseller Select Show crosshair in PTZ joystick mode to enable a cross that will indicate the center of the image in PTZ joystick mode Select Use PTZ joystick mode as default to enable joystick mode The mode can be changed temporarily from the PTZ control panel Select Enable recording button to enable recording from the Live View page This button is available when using the AMC viewer The recordings are saved to the location specified in the AMC Control Panel See AXIS Media Control AMC on page 13 User Defined Links To display user defined links in the Live View page select the Show custom link option give the link a name and then enter the URL to link to When defining a web link do not remove the http from the URL address Custom links can be used to run scripts or activate external devices connected to the product or they can link to a web page Custom links defined as cgi links will run the
77. ove To enable or disable an area click the name of the area and click Enable Disable Max Limits The pan and tilt limits restrict the area where autotracking is allowed The area beyond the set limits will be ignored This may prove useful for example to avoid tracking birds in the sky Between the pan start and end limits autotracking is allowed going clockwise The illustrations show the difference between setting a range from 135 to 45 1 and a range from 45 to 135 2 1 Select Enable tilt limit and Enable pan limit respectively to enable the tilt and pan limits 2 Enter the Tilt angle and Pan limit values or click the links and move the blue horizontal and vertical bars in the preview window until satisfied 3 Click Save 26 AXIS Q6045 E PTZ Dome Network Camera PTZ Pan Tilt Zoom 180 180 180 180 Top view A Pan limit start B Pan limit end Gatekeeper The Active Gatekeeper monitors an area such as an entrance gate When motion is detected in the monitored area the Gatekeeper will depending on configuration steer the camera to a selected preset position or start autotracking from a selected preset position Using a zoomed in preset position can make it possible to for example read a license plate or identify a person When motion is no longer detected the camera returns to its Home position after a defined time To enable the Gatekeeper go to PTZ gt Gatekeeper and follow the online instru
78. pients can be configured by selecting one of the listed email providers or by specifying the SMTP server port and authentication used by for example a corporate email server Some email providers have security filters that prevent users from receiving or viewing large amount of attachments from receiving scheduled emails and similar Check the email provider s security policy to avoid delivery problems and locked email accounts To set up an email recipient using one of the listed providers 1 Go to Events Recipients and click Add 2 Enter a Name and select Email from the Type list 3 Enter the email addresses to send emails to in the To field Use commas to separate multiple addresses 4 Select the email provider from the Provider list 5 Enter the user ID and password for the email account 6 Click Test to send a test email To set up an email recipient using for example a corporate email server follow the instructions above but select User defined as Provider Enter the email address to appear as sender in the From field Select Advanced settings and specify the SMTP server address port and authentication method Optionally select Use encryption to send emails over an encrypted connection The server certificate can be validated using the certificates available in the Axis product For information on how to upload certificates see Certificates on page 43 Schedules Schedules can be used as action rule triggers or as additiona
79. rate 0 F degrees Unlimited J Limited to Overlay Settings 7 include overlay image at the coordinates X 0 1 30 fps per viewer 0 1 Yo E include date include time CT include text Text overlay size small v Text color white v Text background color black v Place text date time at top v of image Preview View image stream while configuring Video format MJPEG a 0 Open The pixel counter shows the number of pixels in an area of the image The pixel counter is useful in situations where there is a requirement that the image is a certain size for example in face recognition The pixel counter can be accessed from Video Video Stream Under Preview click Open and select the Show pixel counter option to enable the rectangle in the image Use the mouse to move and resize the rectangle or enter the number of pixels in the Width and Height fields and click Apply The Live View page in Internet Explorer in Windows Right click in the image and select Pixel counter Use the mouse to move and resize the rectangle 17 AXIS Q6045 E PTZ Dome Network Camera Video Image The default image settings can be configured under Video gt Video Stream Select the Image tab The following settings are available e Resolution Select the default resolution e Compression The compression level affects the image quality
80. reset to factory default installed applications and their settings are removed For information about factory default see Reset to Factory Default Settings 34 AXIS Q6045 E PTZ Dome Network Camera Events Events The Axis product can be configured to perform actions when different events occur for example start a recording when motion is detected The set of conditions that defines how and when the action is triggered is called an Action Rule Available Action Rule triggers and conditions include Applications use installed applications to trigger the rule see Applications on page 33 Detectors Hardware Live Stream Accessed trigger the rule when any stream is accessed and during edge storage playback This can for example be used to send notifications Motion Detection trigger the rule when motion is detected see Motion Detection on page 30 Enter Exit trigger the rule when an object has entered or exited the area see Enter Exit Detector on page 32 Fence Detector trigger the rule when an object has crossed a virtual line see Fence Detector on page 32 Object Removed trigger the rule when an object has been removed from a scene see Object Removed on page 31 Casing Open trigger the rule if the casing of a connected external device such as a junction box or cabinet not included is removed or opened This can for example be used to send notifications of maintenance or unauthorized tampe
81. ring Fan trigger the rule if the fan is malfunctioning This can for example be used to send maintenance notifications Heater trigger the rule if the heater is malfunctioning This can for example be used to send maintenance notifications Network trigger the rule if network connection is lost or restored This can for example be used to start recording to the SD card Temperature trigger the rule if the temperature falls outside or inside the operating range of the product This can for example be used to send maintenance notifications Input Signal PTZ Manual Trigger trigger the rule using the Manual Trigger button in the Live View page see Controls on the Live View Page on page 10 This can for example be used to validate actions during product installation and configuration Virtual Inputs can be used by a VMS Video Management System to trigger actions Virtual inputs can for example be connected to buttons in the VMS user interface Autotracking trigger the rule when autotracking starts or stops see Autotracking on page 26 Error trigger the rule if the PTZ functionality is not working correctly This can for example be used to send maintenance notifications Moving trigger the rule when the camera view moves due to a PTZ operation This can for example be used as an additional condition to prevent an action rule triggered by motion detection to record video while the camera view mov
82. rk Check with your network administrator to see if there is a firewall preventing viewing Configure the Axis product to use a Java applet for updating video images in your browser Go to Setup Live View Config and select Java applet under Default viewer Ensure that your graphics card is using the latest driver The latest drivers can usually be downloaded from the manufacturer s website Modify the settings for your graphics adapter Refer to the adapter s documentation for more information 56 AXIS Q6045 E PTZ Dome Network Camera Troubleshooting Lower frame rate than expected See Performance Considerations on page 60 Reduce the number of applications running on the client computer Limit the number of simultaneous viewers Check with the network administrator that there is enough bandwidth available Check in the AMC Control Panel H 264 tag that video processing is NOT set to Decode only key frames Lower the image resolution The maximum frames per second is dependent on the utility frequency 60 50 Hz of the Axis product See Technical Specifications on page 58 Video and image problems general Image unsatisfactory Check the video stream and camera settings under Setup gt Video gt Video Stream and Setup gt Video gt Camera Settings Motion Detection triggers unexpectedly Changes in luminance Motion detection is based on changes in luminance in the image This means that if there
83. roduct includes software developed by the Open SSL Project for use in the Open SSL Toolkit www openssl org 58 AXIS Q6045 E PTZ Dome Network Camera Technical Specifications Function group Item Specifications System Application Open API for software integration including VAPIX and AXIS Camera Application Integration Programming Platform from Axis Communications specifications available at www axis com Interface ONVIF specifications available at www onvif org AXIS Video Hosting System AVHS with One Click Camera Connection Intelligent video Video motion detection Object removed Enter Exit detector Fence detector Object counter Highlight compensation autotracking Active Gatekeeper Support for AXIS Camera Application Platform enabling installation of additional applications Event triggers Detectors Live Stream Accessed Motion Detection Enter Exit Fence Detector Object Removed Hardware Casing Open Fan Heater Network Temperature Input Signal Manual Trigger Virtual Inputs PTZ Autotracking Error Moving Preset Reached Ready Storage Disruption Recording System System Ready Shock Detected Time Recurrence Use Schedule Event actions File upload FTP HTTP network share and email Notification email HTTP and TCP PTZ preset guard tour video recording to edge storage autotracking day night mode Pre and post alarm video buffering Installation aid Pixel counter Video
84. s including the IP address to the factory default values This button should be used with caution The Axis product can also be reset to factory default using the control button see Reset to Factory Default Settings on page 52 To test the product s PTZ mechanics click Test under PTZ Status For information about firmware upgrade see Upgrading the Firmware on page 54 Support Support Overview The System Options gt Support gt Support Overview page provides information on troubleshooting and contact information should you require technical assistance See also Troubleshooting on page 54 System Overview To get an overview of the Axis product s status and settings go to System Options gt Support gt System Overview Information that can be found here includes firmware version IP address network and security settings event settings image settings and recent log items Many of the captions are links to the proper Setup page Logs amp Reports The System Options gt Support gt Logs amp Reports page generates logs and reports useful for system analysis and troubleshooting If contacting Axis Support please provide a valid Server Report with your query System Log Provides information about system events Access Log Lists all failed attempts to access the product The Access Log can also be configured to list all connections to the product see below Server Report Provides information about the product s
85. s are typically used to send email notifications on failed actions or to upload images to a secondary recipient Recipients Recipients receive media files and notification messages The following recipients are available Recipient Use with action Email Send Images Send Notification Send Video Clip FTP Send Images Send Video Clip HTTP Send Images Send Notification Send Video Clip HTTPS Send Images Send Notification Send Video Clip 37 AXIS Q6045 E PTZ Dome Network Camera Events Network Share Send Images Send Video Clip TCP Send Notification 1 Some email providers have security filters that prevent users from receiving or viewing large amount of attachments from receiving scheduled emails and similar Check the email provider s security policy to avoid delivery problems and locked email accounts 2 A network share can also be used as a storage device for recorded video Go System Options gt Storage to configure a network share before setting up a continuous recording or an action rule to record video See Storage on page 49 for more information about storage devices To add a recipient 1 Go to Events gt Recipients and click Add 2 Enter a descriptive name 3 Select a recipient Type 4 Enter the information needed for the recipient type 5 Click Test to test the connection to the recipient 6 Click OK Setting Up an Email Recipient Email reci
86. settings up your system it is important to consider how various settings and situations will affect performance Some factors affect the amount of bandwidth the bit rate required others can affect the frame rate and some affect both If the load on the CPU reaches its maximum this will also affect the frame rate The following factors are among the most important to consider High image resolution and or lower compression levels result in images containing more data Bandwidth affected Access by large numbers of Motion JPEG and or unicast H 264 clients Bandwidth affected Simultaneous viewing of different streams resolution compression by different clients Effect on frame rate and bandwidth Accessing Motion JPEG and H 264 video streams simultaneously Frame rate and bandwidth affected Heavy usage of event settings affect the product s CPU load Frame rate affected Heavy network utilization due to poor infrastructure Bandwidth affected Viewing on poorly performing client computers lowers perceived performance Frame rate affected 60 User Manual Ver M2 2 AXIS 06045 E PTZ Dome Network Camera Date December 2013 Axis Communications AB 2013 Part No 55072
87. source The Axis product can be set to automatically identify the light source and compensate for its color Alternatively select the type of light source from the drop down list For a description of each available setting see the online hep O Wide Dynamic Range Wide dynamic range can improve the exposure when there is a considerable contrast between light and dark areas in the image Enable WDR in intense backlight conditions The different WDR settings adjust for various amounts of contrast in the image Use a higher WDR number for a higher contrast Disable WDR in low light conditions for optimal exposure Exposure Settings Exposure control These settings is used to adapt to the amount of light used Automatic is the default setting and it can be used in most situations The shutter speed is automatically set to produce optimum image quality Use Manual if you have special requirements for the exposure setting and wish to lock it Select the desired exposure time from the drop down list Max exposure time Select the maximum exposure time from the drop down list Increasing the exposure time will improve image quality but decrease the frame rate There may also be an increase in motion blur Checking Allow slow shutter decreases the shutter speed in low light to improve image brightness Enable Backlight compensation Select Enable Backlight compensation if a bright spot of light for example a light bulb causes other areas in the ima
88. tatus in a pop up window The Access Log is automatically included in the Server Report Parameter List Shows the product s parameters and their current settings This may prove useful when troubleshooting or when contacting Axis Support Connection List Lists all clients that are currently accessing media streams 51 AXIS Q6045 E PTZ Dome Network Camera System Options Crash Report Generates an archive with debugging information The report takes several minutes to generate The log levels for the System Log and the Access Log are set under System Options gt Support gt Logs amp Reports gt Configuration The Access Log can be configured to list all connections to the product select Critical Warnings amp Info Advanced Scripting Scripting allows experienced users to customize and use their own scripts Improper use may cause unexpected behavior and loss of contact with the Axis product Axis strongly recommends that you do not use this function unless you understand the consequences Axis Support does not provide assistance for problems with customized scripts To open the Script Editor go to System Options Advanced Scripting If a script causes problems reset the product to its factory default settings see page 52 For more information see www axis com developer File Upload Files for example web pages and images can be uploaded to the Axis product and used as custom settings To upload a file
89. the appropriate channels to ensure a rapid response If you are connected to the Internet you can download user documentation and software updates find answers to resolved problems in the FAQ database Search by product category or phrase report problems to Axis support staff by logging in to your private support area chat with Axis support staff selected countries only visit Axis Support at www axis com techsup Learn More Visit Axis learning center www axis com academy for useful trainings webinars tutorials and guides AXIS Q6045 E PTZ Dome Network Camera Table of Contents Hardware Overview o lt 6nbnccdiusteodceuenteecseudene peewee bene 6 Connectors and Buttons 6 LED I dicators 42e ie he areas ATA RIE EES E dre ein a aide 7 Midspan LED Indicators 7 Accessing the Product ss ses aram sais dames ana ae 8 Access from a Browser 8 Access from the Internet 20 9 Set the Root Password 9 The Live View Page 10 Media SUG AMNS vtec csbun setae ese sei FEST ee Macs MS de e 13 How to Stream H 264 13 MJPEG a EL 13 AXIS Media Control AMC 13 Alternative Methods of Accessing the V
90. the upgrade process always wait at least 5 10 minutes before restarting the product even if you suspect the upgrade has failed AXIS Camera Management can be used for multiple upgrades See www axis com for more information Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user Preconfigured and customized settings are saved when the firmware is upgraded providing the features are available in the new firmware although this is not guaranteed by Axis Communications AB gt Basic Setup gt Video Live View Config gt PTZ gt Detectors gt Applications Events Recordings Languages System Options Security Date amp Time Network Storage Maintenance Support Advanced About Emergency Recovery Procedure Server Maintenance 2 Maintain Server Restart Restart the AXIS Q6045 E Network Camera Restore Resets all parameters except the IP parameters to the original factory settings PTZ Status Current PTZ status Time of last test Pan ok Tilt ok Camera ok Fri Aug 30 09 41 09 2013 Test Tests the PTZ mechanics and camera for possible errors Upgrade Server Upgrade the AXIS Q6045 E with the latest firmware Specify the firmware to upgrade to Browse and click Upgrade Note Do not disconnect power to the unit during the upgrade The unit restarts automatically after the upgrade has completed 1 10 min
91. the video image will fill the entire screen Press ESC Escape on the computer keyboard to cancel full screen view The Record button is used to record the current video stream The location where the recording is saved can be specified in Q the AMC Control Panel Enable this button from Live View Config Viewer Settings PTZ Controls The Live View page also displays Pan Tilt Zoom PTZ controls The administrator can enable disable controls for specified users under System Options gt Security gt Users With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited Click the buttons to request or release control of the PTZ controls The PTZ Control Queue is set up under PTZ gt Control Queue Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the O mouse pointer Click the Center mode button and click in the image to center the camera view on that position The center mode button could also be used to zoom in on a specific area Click in the image and drag to draw a rectangle surrounding the area to be magnified To zoom out rotate the mouse wheel Cipari Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls User defined buttons can also appear in the Control panel See Controls on page 29 a O0 Select a recorded tour and click to play a previously recorded tour and click O to stop See
92. ult values 15 90 90 e To trigger on small objects or movements use several small motion detection windows rather than one large window and select a low object size e To avoid triggering on small objects select a high object size e While monitoring an area where moving objects are not expected select a high history level This will cause motion detection to trigger as long as the object is present in the window To only detect flashing light select a low sensitivity In other cases high sensitivity is recommended Object Removed Object Removed is used to trigger an alarm if an object within a pre defined area of interest is removed Object Removed provides tools to define Area of interest This is a virtual area that is defined around an object to detect if that object has been removed from the scene Object size Defines the size of the objects that should be detected Sensitivity Use this slidebar to define how sensitive the detection should be 31 AXIS Q6045 E PTZ Dome Network Camera Detectors Drawing Opacity Use this slidebar to define how transparent the area of interest shape should be Note that this change will not be saved See the online help O more information Enter Exit Detector Enter Exit Detector is used to trigger an alarm if an object within a pre defined area of interest has entered or left the area Enter Exit Detector provides tools to define Area o
93. utes If power or network connection is lost during the upgrade the process fails and the product becomes unresponsive Flashing red Status indicator indicates a failed upgrade To recover the product follow the steps below The serial number is found on the product s label 54 AXIS Q6045 E PTZ Dome Network Camera Troubleshooting 5 In UNIX Linux type the following from the command line arp s lt IP address gt lt serial number gt temp ping 1 408 IP address gt In Windows type the following from a command DOS prompt this may require that you run the command prompt as an administrator arp s lt IP address gt lt serial number gt ping 1 408 t IP address gt If the product does not reply in 30 seconds restart it and wait for a reply Press CTRL C to stop Ping Open a browser and type in the product s IP address In the page that appears use the Browse button to select the upgrade file to use Then click Load to restart the upgrade process After the upgrade is complete 1 10 minutes the product automatically restarts and shows a steady green on the Status indicator Reinstall the product referring to the Installation Guide If the emergency recovery procedure does not get the product up and running again contact Axis support at www axis com techsup Symptoms Possible Causes and Remedial Actions Problems setting the IP address When using ARP Ping Try the installation again The IP address
94. uthority responsible for waste disposal In accordance with local legislation penalties may be applicable for incorrect disposal of this waste Europe wmm This symbol means that the product shall not be disposed of together with household or commercial waste Directive 2012 19 EU on waste electrical and electronic equipment WEEE is applicable in the European Union member states To prevent potential harm to human health and the environment the product must be disposed of in an approved and environmentally safe recycling process For information about your nearest designated collection point contact your local authority responsible for waste disposal Businesses should contact the product supplier for information about how to dispose of this product correctly This product complies with the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS China SJ This product complies with the requirements of the legislative act Administration on the Control of Pollution Caused by Electronic Information Products ACPEIP Contact Information Axis Communications AB Emdalav gen 14 223 69 Lund Sweden Tel 46 46 272 18 00 Fax 46 46 13 61 30 www axis com Support Should you require any technical assistance please contact your Axis reseller If your questions cannot be answered immediately your reseller will forward your queries through
95. utton from Live View Config Action Buttons Enable or disable the Gatekeeper by selecting On or Off from the drop down list Read more about the Gatekeeper on page 27 The Manual Trigger is used to trigger an action rule from the Live View page The manual trigger can for example be used to validate actions during product installation and configuration To configure the manual trigger 1 Go to Setup Events 2 Click Add to add a new action rule 3 From the Trigger drop down list select Input Signal 4 From the second drop down list select Manual Trigger 5 Select the desired action and configure the other settings as required For more information about action rules see To show the manual trigger buttons in the Live View page 1 Go to Setup Live View Layout 2 Under Action Buttons select Show manual trigger button 10 AXIS Q6045 E PTZ Dome Network Camera Accessing the Product AXIS Media Control viewer toolbar The AXIS Media Control viewer toolbar is available in Internet Explorer only See AXIS Media Control AMC on page 13 for more information The toolbar displays the following buttons Q The Play button connects to the Axis product and starts playing a media stream O The Stop button stops the media stream The Snapshot button takes a snapshot of the video image The location where the image is saved can be specified in the AMC Control Panel Click the View Full Screen button and
96. work LAN is increased since most routers are pre configured to stop attempts to access the private network LAN from the public network Internet Use NAT traversal when the Axis product is located on an intranet LAN and you wish to make it available from the other WAN side of a NAT router With NAT traversal properly configured all HTTP traffic to an external HTTP port in the NAT router is forwarded to the product NAT traversal is configured under System Options gt Network gt TCP IP gt Advanced e For NAT traversal to work this must be supported by the router The router must also support UPnPTM The router has many different names NAT router Network router Internet Gateway Broadband router Broadband sharing device or Home firewall but the essential purpose of the device is the same Enable Disable When enabled the Axis product attempts to configure port mapping in a NAT router on your network using UPnPTM Note that UPnP must be enabled in the product see System Options gt Network gt UPnP Use manually selected NAT router Select this option to manually select a NAT router and enter the IP address for the router in the field If no router is specified the product automatically searches for NAT routers on your network If more than one router is found the default router is selected 47 AXIS Q6045 E PTZ Dome Network Camera System Options Alternative HTTP port Select this option to

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