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Lenovo Essential G700

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1. AeA EM ERICH BREE A BK Pb Hg MCA AU BRE ZREN Cr VD PBB PBDE EN EE RAR X o O O O O fares EAL X O O O Ta ICH X O O O O O NTE X o O O O O ET O BHE X O O O o HY X O O O O O ER X O O O O O BER X o O O O O HL MHE X O O O O O O RANA EA R RE ZEA AT BA EI FES T T 11363 2006 a FE AME AY BE E BE OR F X RNA BEA ABD EAE YE II OB I TEE HS J T 11363 2006 PREHUDE IREE KPB X AARAA ERHS IHN EIA ee BA AREAL be LF BAR FARBE HE SIAL BARBRA AAEM STARE TDSC BRIA SAL HE FE FEN HERE BES RE AS Fi i REER PR A G OF BIBER LE EKER RA MA m BOA Pr EAS E Turkish RoHS The Lenovo product meets the requirements of the Republic of Turkey Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment EEE Turkiye EEE Yonetmeligine Uygunluk Beyani Bu Lenovo r n T C evre ve Orman Bakanl n n Elektrik ve Elektronik Esyalarda Bazi Zararli Maddelerin Kullaniminin S n rland r lmas na Dair Y netmelik EEE direktiflerine uygundur EEE Y netmeli ine Uygundur Copyright Lenovo 2013 111 Ukraine RoHS Lum niaTBepa gt KyeMo LO npogykyuia JleHOBO BignoBigjae BUMOraM HOPMAaTUBHUX akTiB YKpa Hn AK OOMe gt KylOTb BMICT HEGEINE4YHNX pe4oBuH India RoHS RoHS compliant as per E Waste
2. Problem Your computer does not enter sleep or hibernation mode Solution Check whether any option has been selected to disable your computer from entering sleep or hibernation mode If your computer tries to enter sleep mode but the request is rejected the device attached to the USB connector might have been disabled If this occurs do a hot unplug and plug operation for the USB device Problem The battery discharges slightly while the computer is in hibernation mode Solution If the wakeup function is enabled the computer consumes a small amount of power This is not a defect For details refer to Power saving modes on page 35 Problems with drives and other storage devices This section includes hard disk drive problems and solid state drive problems Hard disk drive problems e Problem The hard disk drive makes a rattling noise intermittently Solution The rattling noise might be heard When the hard disk drive begins or finishes getting access to data When you carry the hard disk drive When you carry your computer This is a normal characteristic of a hard disk drive and is not a defect 94 User Guide e Problem The hard disk drive does not work Solution On the Boot menu of ThinkPad Setup ensure that the hard disk drive is on the Boot priority order list If it is on the Excluded from boot order list it is disabled Select the entry for it on the list and press the Shift 1 key This moves
3. Your computer has a row of buttons with which you can control your computer without the use of the keyboard Note Your computer might look slightly different from the illustration in this topic El Power button Press it to turn on the computer H Speaker volume up button Press it to increase the speaker volume EJ Speaker volume down button Press it to decrease the speaker volume E Screen rotation lock button Press it to lock the screen rotation function H Windows button Press it to switch between the current workspace and the Start screen or to wake up the computer from sleep mode Using the Tablet Digitizer Pen Some models are equipped with a Tablet Digitizer Pen as a standard feature The Tablet Digitizer Pen enables you to input text in a natural manner as well as taking notes annotating Portable Document Format PDF files and drawing graphics together with applications capable of editing and sketching Chapter 2 Using your computer 17 Notes e This pen is not waterproof Take care not to soak it or dip it in water e Your computer might look slightly different from the illustrations in this topic You can store the pen in the slot on the right side of the computer Push the pen gently into the slot until you hear a click To remove the pen from the slot slide the tab of pen to the right side slightly and then pull the pen out as shown in the following illustration The Tablet Digitizer Pen consist
4. 3 Click Update Driver Software and then follow the instructions on the screen The switch connector and the adapter have the same duplex setting If you configured the adapter for full duplex make sure that the switch connector also is configured for full duplex Setting wrong duplex mode can degrade performance cause data loss or result in lost connections You have installed all networking software that is necessary for your network environment Check with your LAN administrator for the necessary networking software e Problem The adapter stops working for no apparent reason Solution The network driver files might be corrupt or missing Update the driver by referring to the previous solution for the procedure to make sure that the correct device driver is installed e Problem My computer is a Gigabit Ethernet model and use a speed of 1000 Mbps but the connection fails or errors occur Solution Use Category 5 wiring and make sure that the network cable is securely connected Connect to a 1000 BASE T hub switch not 1000 BASE X e Problem The Wake On LAN feature is not working Solution Ensure that Wake On LAN is enabled in ThinkPad Setup If it is check with your LAN administrator for the necessary settings e Problem My computer is a Gigabit Ethernet model but the computer cannot connect to the network at 1000 Mbps Instead it connects at 100 Mbps Solution Try another cable Make sure tha
5. Password at unattended boot Boot Device List F12 Option Boot Order Lock Flash BIOS Updating by End Users Internal network device Internal wireless device Internal Bluetooth device Internal Network Option ROM Security mode Notes e The system administrator can set the same supervisor password on many ThinkPad notebook computers to make administration easier e When Lock UEFI BIOS Settings option is enabled all BIOS settings cannot be changed To change the settings a supervisor password is required Setting changing or removing a supervisor password Before you start print these instructions Only a system administrator can set change or remove a supervisor password To set change or remove a supervisor password do the following 1 Turn off your computer Wait for about five seconds and then turn on the computer again N When the logo screen is displayed press F1 to start the ThinkPad Setup program w Select Security gt Password gt Supervisor Password by using the directional keys gt Depending on your needs do one of the following e To set a password do the following a Inthe Enter New Password field type a desired password and press Enter b Inthe Confirm New Password field retype the password and press Enter e To change a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b Inthe Enter New P
6. on your operating system the number of accessibility options available varies In general accessibility options enhance the way users with hearing vision or mobility limitations navigate and use their computer For example some users might not have the fine motor skills required to use a mouse or select key combinations Other users might require larger fonts or high contrast display modes In some cases magnifiers and built in speech synthesizers are available For detailed information about each of these features consult the Microsoft help information system To use the Accessibility Options program click Start gt Control Panel gt Ease of Access gt Ease of Access Center Screen reader technologies Screen reader technologies are primarily focused on software application interfaces help information systems and a variety of online documents However in the case where a screen reader cannot read documents the document must first go through a conversion process One solution converts Adobe PDF files into a format that is read by the screen reader programs This solution is a Web based service provided by Adobe Systems Incorporated Through http access adobe com Adobe PDF documents can be converted to HTML or plain text in many languages One conversion option converts PDF documents on the Internet A second option enables users to submit the URL of an Adobe PDF file through e mail to convert it to HTML or ASCII text Adobe PDF files
7. 1 Go to Control Panel 2 Click Hardware and Sound gt Device Manager gt Keyboards Standard PS 2 keyboard and then follow the instructions on the screen Using the ThinkPad pointing device The ThinkPad pointing device consists of the TrackPoint pointing stick fand ThinkPad trackpad EJ The whole ThinkPad trackpad is an active area sensitive to finger movement The left click zones J and right click zones work as the left and right mouse buttons on a conventional mouse The scroll zone J enables you to scroll Web pages or documents in any direction Notes e Your computer might look slightly different from the illustration in this topic e In notebook mode the keyboard the ThinkPad trackpad and the TrackPoint pointing stick are automatically enabled In stand mode tablet mode and tent mode the keyboard the ThinkPad trackpad and the TrackPoint pointing stick are automatically disabled Using the TrackPoint pointing stick To use the TrackPoint pointing stick apply pressure to the nonslip cap on the pointing stick in any direction parallel to the keyboard Then you can move the cursor But the pointing stick itself does not move The speed at which the cursor moves depends on the pressure you apply to the pointing stick Using the ThinkPad trackpad The ThinkPad trackpad of your computer supports multi touch with which you can zoom in zoom out scroll or rotate on the screen while browsing the Internet or reading o
8. Incorrect characters are displayed on the screen Solution Did you install the operating system or application program correctly If they are installed and configured correctly have the computer serviced e Problem The screen stays on even after you turn off your computer Solution Press and hold the power button for four seconds or more to turn off your computer then turn it on again 88 User Guide e Problem Missing discolored or bright dots appear on the screen every time you turn on your computer Solution This is an intrinsic characteristic of the TFT technology Your computer display contains multiple thin film transistors TFTs A small number of missing discolored or bright dots on the screen might exist all the time External monitor problems e Problem The external monitor is blank Solution To bring up the image press F7 and select the desired monitor If the problem persists do the following 1 Connect the external monitor to another computer to ensure that it works 2 Reconnect the external monitor to your computer 3 Refer to the manual shipped with the external monitor to check the resolutions and refresh rates that are supported Ifthe external monitor supports the same resolution as the computer display or a higher resolution view output on the external monitor or on both the external monitor and the computer display If the external monitor supports a lower resolution than the computer di
9. Note If you connect the computer to a supported ThinkPad OneLink Dock use the HDMI connector on the dock not the mini HDMI connector on the computer Ei Security lock slot To protect your computer from theft you can purchase a security cable lock that fits the security lock slot to lock the computer to a stationary object Note You are responsible for evaluating selecting and implementing the locking device and security feature Lenovo makes no comments judgments or warranties about the function quality or performance of the locking device and security feature 4 User Guide Left side view Note Your computer might look slightly different from the illustration in this topic Haan Figure 3 Left side view ac power connector EJ Always on USB 3 0 connector E Lenovo OneLink connector E Audio connector ac power connector E Lenovo OneLink connector When the ac power adapter is connected to the ac power connector the ac power adapter provides ac power to the computer and charges the battery When a supported ThinkPad OneLink Dock option is connected to the Lenovo OneLink connector the option can not only extend the computer capabilities but also provide ac power to the computer and charge the battery To use the Lenovo OneLink connector you need to remove the connector cover from the Lenovo OneLink connector first Ei Always On USB 3 0 connector By default the Always On USB 3 0 connector enables you to charge some
10. The pointer drifts when the computer is turned on or after it resumes normal operation Solution The pointer might drift when you are not using the TrackPoint pointing device during normal operation This is a normal characteristic of the TrackPoint pointing device and is not a defect Pointer drifting might occur for several seconds under the following conditions When the computer is turned on When the computer resumes normal operation When the TrackPoint pointing device is kept pressed for a long time When the temperature changes e Problem The TrackPoint pointing device or ThinkPad trackpad does not work Solution Ensure that the TrackPoint pointing device or ThinkPad trackpad is enabled in the ThinkPad pointing device setting window Keyboard problems e Problem All or some keys on the keyboard do not work Solution If an external numeric keypad is connected 1 Turn off the computer 2 Remove the external numeric keypad 3 Turn on the computer and try using the keyboard again If the keyboard problem is resolved carefully reconnect the external numeric keypad and the external keyboard Ensure that you have seated the connectors correctly If the problem persists ensure that the correct device driver is installed by doing the following 1 Open Control Panel Change the view of Control Panel from Category to Large icons or Small icons 2 Click Keyboard 3 Select the Hardware tab In the Device Properties pane
11. Turn off hard disks After 15 minutes Hibernate Never To awaken your computer from sleep mode press the Fn key on your keyboard For more information about these settings see the Windows Help and Support information on your computer The Wake on LAN function is enabled when your Lenovo computer is shipped from the factory and the setting remains valid even when the computer is in sleep mode If you do not need to have Wake on LAN enabled while your computer is in sleep mode you can reduce the power consumption and prolong the time in sleep mode by disabling the setting of Wake on LAN for sleep mode To disable the setting of Wake on LAN for sleep mode do the following 1 Go to Control Panel 2 Click Hardware and Sound gt Device Manager 3 In the Device Manager window expand Network adapters Copyright Lenovo 2013 113 4 Right click your network adapter device and click Properties 5 Click the Power Management tab 6 Clear the Allow this device to wake the computer check box 7 Click OK 114 User Guide Appendix E Notices Lenovo may not offer the products services or features discussed in this document in all countries Consult your local Lenovo representative for information on the products and services currently available in your area Any reference to a Lenovo product program or service is not intended to state or imply that only that Lenovo product program or service may be used Any functionall
12. computer with a single core processor this item will not be available Intel Hyper Threading Disabled Enable or disable additional Technology Enabled logical processors within a processor core Date and Time menu To change the date or time of your computer select the Date Time tab from the ThinkPad Setup menu Then do the following 1 Use the cursor keys to select System Date or System Time 2 Type a date or time Security menu To change the security settings of your computer select the Security tab from the ThinkPad Setup menu The following table lists the Security menu items Default values are in boldface Attention The default configurations are already optimized for you Improper change of the configurations might cause unexpected results Chapter 7 Advanced configuration 67 Table 4 Security menu items Menu item Submenuitem Selection Comments Password Supervisor Password e Disabled e Enabled Lock UEFI BIOS Settings Disabled e Enabled Password at unattended e Disabled boot e Enabled Password at restart e Disabled e Enabled Set Minimum Length e Disabled e x characters 4 lt x lt 12 Power On Password e Disabled moe ne Hard Disk1 Password e Disabled an enn Hard Disk2 Password e Disabled ae 68 User Guide Refer to Supervisor password on page 48 Enable or disable the function that protects items in the ThinkPad Setup program from being changed by unauthorized use
13. ensure that you see this message Device Status This device is working properly If Keys on the keyboard still do not work have the computer serviced e Problem All or some keys on the external numeric keypad do not work Solution Ensure that the external numeric keypad is correctly connected to the computer Problems with the display and multimedia devices This topic includes the most common problems with displays and multimedia devices including the computer display the external monitor and audio devices Chapter 9 Troubleshooting computer problems 87 Computer screen problems e Problem The screen is blank Solution Do the following Press F7 to bring up the image If you are using the ac power adapter or using the battery and the battery gauge shows that the battery is not depleted press F6 to make the screen brighter If your computer is in sleep mode press Fn to resume from the sleep mode If the problem persists follow the solution for the following problem e Problem The screen is unreadable or distorted Solution Ensure that The display device driver is installed correctly The screen resolution and color quality are correctly set The monitor type is correct To check these settings do the following 1 a A O N Right click on the desktop and click Personalize Click Display at the left Select Change display settings Check whether the screen resolution is correctly
14. system into setup mode You can install your own platform key and customize the Secure Boot signature databases in setup mode Secure Boot mode will be set to custom mode Restore Factory keys e Yes This option is used to restore all keys and certificates in Secure Boot databases to factory defaults Any customized Secure Boot settings will be erased and the default platform key will be re established along with the original signature databases including certificate for Windows 8 1 operating system e No Startup menu To change the startup settings of your computer select the Startup tab from the ThinkPad Setup menu Chapter 7 Advanced configuration 71 Attention e After you change the startup sequence ensure that you select a correct device during a copy a save ora format operation Otherwise your data might be erased or overwritten e If you are using the BitLocker drive encryption do not change the startup sequence BitLocker drive encryption locks the computer from starting once detects the change of startup sequence To change the startup sequence temporarily so that the computer starts from a desired drive do the following 1 Restart the computer When the ThinkPad logo is displayed press F12 2 Select the device that you want the computer to start from Note The Boot menu will be displayed if the computer cannot start from any devices or the operating system cannot be found The following table lists t
15. 11b g Standard 802 11a b g or 802 11n 802 11ac on Wireless LANs as defined and approved by the Institute of Electrical and Electronics Engineers The WiFi certification as defined by the Wi Fi Alliance A Bluetooth device is designed to be interoperable with any Bluetooth product that is compliant to Bluetooth Specification 4 0 as defined by the Bluetooth SIG The following profiles are supported by the Bluetooth devices Advanced Audio Distribution Profile A2DP Audio Video Control Transport Protocol AVCTP Audio Video Distribution Transport Protocol AVDTP A V Remote Control Profile AVRCP Basic Imaging Profile BIP Basic Printing Profile BPP Dial Up Networking Profile DUN File Transfer Profile FTP Generic Access Profile GAP Generic A V Distribution Profile GAVDP Hardcopy Cable Replacement Profile HCRP Headset Profile HSP Hands Free Profile HFP Human Interface Device Profile HID Message Access Profile MAP Object Exchange Protocol OBEX Object Push Profile OPP Personal Area Networking Profile PAN Phone Book Access Profile PBAP Service Discovery Protocol SDP Synchronization Profile SYNC Video Distribution Profile VDP Generic Attribute Profile GATT Proximity Profile Find Me Profile Immediate Alert Profile Copyright Lenovo 2013 101 e Battery Status Profile Usage environment and your health Integrated wireless cards emit radio frequency electromagnetic energy like other
16. 3 Wait until you are certain that all the liquid is dry before turning on your computer Note If you want to replace your keyboard you can purchase a new one Error messages e Message 0177 Bad SVP data stop POST task Solution Checksum of the supervisor password in the EEPROM is not correct e Message 0183 Bad CRC of Security Settings in EFI Variable Enter ThinkPad Setup Solution Checksum of the Security settings in the EFI Variable is not correct Enter ThinkPad Setup to check the Security settings Press F10 and then press Enter to restart the system If you still have a problem have the computer serviced e Message 0187 EAIA data access error Solution Enter ThinkPad Setup to check the Security settings Press F10 and then press Enter to restart the system e Message 0188 Invalid RFID Serialization Information Area Solution The EEPROM checksum is not correct block 0 and 1 Reset the block 0 and 1 for example the box Serial Number and or block 4 and 5 for example the UUID e Message 0189 Invalid RFID configuration information area 82 User Guide Solution The EEPROM checksum is not correct block 4 and 5 Reset the block 0 and 1 for example the box Serial Number and or block 4 and 5 for example the UUID Message 0190 Critical low battery error Solution The computer turns off because the battery is low Connect the ac power adapter to the computer and charge the battery Mess
17. Center make sure that you have your machine model type serial number and the computer in front of you Also if the computer is producing error codes it is helpful to have the error screen on or the messages written down Making sure device drivers are current Device drivers are programs that contain instructions for the operating system about how to operate or drive a certain piece of hardware Each hardware component on your computer has its own specific driver If you add a new component the operating system needs to be instructed on how to operate that piece of hardware After you install the driver the operating system can recognize the hardware component and understand how to use it Note Because drivers are programs like any other file on your computer they are susceptible to corruption and might not perform correctly if corruption occurs It is not always necessary to download the latest drivers However you should download the latest driver for a component if you notice poor performance from that component or if you added a new component This might eliminate the driver as the potential cause of a problem Getting the latest drivers from the Web site You can download and install updated device drivers from the Lenovo Web site by doing the following 1 Go to http www lenovo com ThinkPadDrivers 2 Select the entry for your computer and then follow the instructions on the screen to download and install necessary so
18. Enter e If you select User Master do the following a First set a user hard disk password When a message window prompts you to set the user hard disk password press Enter to continue Type your new user hard disk password in the Enter New Password field and press Enter Retype the password in the Confirm New Password field and press Enter b Then set a master hard disk password When a message window prompts you to set the master hard disk password Press Enter to continue Type your new master hard disk password in the Enter New Password field and press Enter Retype the password in the Confirm New Password field and press Enter 5 A Setup Notice window is displayed Press Enter to continue 6 Press F10 A Setup Confirmation window is displayed Select Yes to save the configuration changes and exit The next time you turn on your computer type the user or master hard disk password to start your computer and access the operating system Changing or removing a hard disk password To change or remove the hard disk password do the following 50 User Guide e If you are in User Master hard disk mode you can select either User HDP or Master HDP to change the password depending on your needs If you select User HDP mode follow the following steps to change the user hard disk password 1 Type the current user hard disk password in the Enter Current Password field and press Enter 2 Type the new password in the Enter
19. Management amp Handling Rules 2011 112 User Guide Appendix D ENERGY STAR model information ENERGY STAR ENERGY STAR is a joint program of the U S Environmental Protection Agency and the U S Department of Energy aimed at saving money and protecting the environment through energy efficient products and practices Lenovo is proud to offer our customers products with the ENERGY STAR qualified designation Lenovo computers of the following machine type if the ENERGY STAR mark is affixed have been designed and tested to conform to the ENERGY STAR program requirements for computers 20CD and 20C0 By using ENERGY STAR qualified products and taking advantage of the power management features of your computer you can help reduce the consumption of electricity Reduced electrical consumption can contribute to potential financial savings a cleaner environment and the reduction of greenhouse gas emissions For more information about ENERGY STAR go to http www energystar gov Lenovo encourages you to make efficient use of energy an integral part of your day to day operations To help in this endeavor Lenovo has preset the following power management features to take effect when your computer has been inactive for a specified length of time Power plan Energy Saver settings when plugged into ac power e Turn off the display After 10 minutes e Put the computer into sleep After 20 minutes e Advanced power settings
20. New Password field and press Enter then retype the password in the Confirm New Password field and press Enter 3 A Setup Notice window is displayed Press Enter again to continue The user hard disk password is changed Note The hard disk password cannot be removed in User HDP mode If you select Master HDP mode follow the following steps to change the master hard disk password 1 Type the current master hard disk password in the Enter Current Password field and press Enter 2 Type the new master hard disk password in the Enter New Password field and press Enter then retype the new password you just entered in the Confirm New Password field and press Enter 3 A Setup Notice window is displayed Press Enter to continue The master hard disk password is changed Note If you leave the Enter New Password and Confirm New Password fields blank and press Enter twice both the user and master hard disk passwords are removed e If you are in User hard disk mode follow the following steps to change the user hard disk password 1 Follow steps 1 through 7 in Setting a hard disk password on page 50 typing your password to start the ThinkPad Setup program 2 Type the current user hard disk password in the Enter Current Password field and press Enter 3 Type the new password in the Enter New Password field and press Enter then retype the new password in the Confirm New Password field and press Enter 4 A Setup Notice window is disp
21. Sub clause 7 This specification limits the computer s maximum wide band true RMS output voltage to 150 mV To help protect against hearing loss ensure that the headphones or earphones you use also comply with EN 50332 2 Clause 7 limits for a wide band characteristic voltage of 75 mV Using headphones that do not comply with EN 50332 2 can be dangerous due to excessive sound pressure levels If your Lenovo computer came with headphones or earphones in the package as a set the combination of the headphones or earphones and the computer already complies with the specifications of EN 50332 1 If different headphones or earphones are used ensure that they comply with EN 50332 1 Clause 6 5 Limitation Values Using headphones that do not comply with EN 50332 1 can be dangerous due to excessive sound pressure levels Additional safety information ren Plastic bags can be dangerous Keep plastic bags away from babies and children to avoid danger of suffocation Notice for tablet personal computer users Safety notice for users in Australia Mrooncer Do not connect phone line while using tablet mode Notice for users in the U S A Many personal computer products and accessories contain cords cables or wires such as power cords or cords to connect the accessory to a personal computer If this product has such a cord cable or wire then the following warning applies WARNING Handling the cord on this product or cords associated with ac
22. Turkish RoHS Ukraine RoHS India RoHS Appendix D ENERGY STAR model information AppendixE Notices Trademarks 101 102 102 103 103 103 103 104 104 105 105 105 105 105 107 107 107 108 108 109 109 109 111 111 111 111 112 112 113 115 116 Read this first Be sure to follow the important tips given here to get the most use and enjoyment out of your computer Failure to do so might lead to discomfort or injury or cause your computer to fail Protect yourself from the heat that your computer generates When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot The temperature they reach depends on the amount of system activity and the level of charge in the battery Extended contact with your body even through clothing could cause discomfort or even a skin burn e Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended time e Periodically take hands from using the keyboard by lifting your hands from the palm rest When the ac power adapter is connected to an electrical outlet and your computer it generates heat Extended contact with your body even through clothing may cause a skin burn e Do not place the ac power adapter in contact with any part of your body while it is in use e Never use it to warm your body To a
23. Using the adaa sanap ntlohs Recovering your ae system if Windows 8 1 fails to start Creating and using recovery media Chapter 6 pois your computer Finding ThinkPad options ThinkPad OneLink Dock Chapter 7 Advanced configuration 36 38 38 38 39 39 40 41 41 43 43 43 44 44 45 45 46 47 47 47 47 47 48 50 51 52 53 54 54 55 55 55 56 56 56 59 59 59 63 Installing the Windows 8 1 operating system Installing device drivers y Using the ThinkPad Setup program Main menu Config menu Date and Time menu Security menu Startup menu Restart menu i Updating the UEFI BIOS Using system management Chapter 8 Preventing problems General tips for preventing problems Making sure device drivers are current Taking care of your computer S ne Cleaning the cover of your computer Chapter 9 Troubleshooting computer problems Diagnosing problems Troubleshooting ie Computer stops responding Spills on the keyboard Error messages Errors without messages Beep errors Memory module Hrableme Networking problems Problems with the se and aiher pointing devices Problems with the display a fnultimedia devices R i E Battery and power eiebiens Problems with drives and other storage devices A software Bobis ar Problems with ports and connectors Chapter 10 Getting support Before you contact Lenovo Getting help and service
24. a stain transferred from the keyboard or the TrackPoint pointing stick when the cover was pressed from the outside 2 Wipe or dust the stain gently with a soft dry cloth 3 If the stain remains moisten a soft lint free cloth with water or a 50 50 mixture of isopropyl alcohol and water that does not contain impurities Note Avoid spraying cleaner directly onto the display or the keyboard 4 Wring out as much of the liquid as you can 5 Wipe the display again do not let any liquid drip into the computer Be sure to dry the display before closing it Chapter 8 Preventing problems 79 80 User Guide Chapter 9 Troubleshooting computer problems This chapter provides information on what to do if you experience a problem with your computer This chapter contains the following topics e Diagnosing problems on page 81 e Troubleshooting on page 81 Diagnosing problems If you experience problems with your computer use the Lenovo Solution Center program as a starting point for solving them The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance Notes e The Lenovo Solution Center program also is available for downloaded at http www lenovo com diags e If you are using other Windows operating system rather
25. about where to go for additional information about Lenovo and our products what to do if you experience a problem with your computer and whom to call for service should it be necessary Copyright Lenovo 2013 97 Information about your computer and preinstalled software if any is available in the documentation that comes with your computer That documentation includes printed books online books readme files and help files In addition information about Lenovo products is available on the World Wide Web Microsoft Service Packs are the latest software source for Windows product updates They are available through Web download connection charges might apply or through disc For more specific information and links go to http www microsoft com Lenovo offers technical assistance with installation of or questions related to Service Packs for your Lenovo preloaded Microsoft Windows product For information contact the Customer Support Center Using diagnostic programs Many computer problems can be solved without outside assistance If you experience a problem with your computer the first place to start is the troubleshooting information of your computer documentation If you suspect a software problem see the documentation including readme files and help information systems which comes with the operating system or application program ThinkPad notebook computers come with a set of diagnostic programs that you can use to help you id
26. adapter H Lenovo OneLink connector Connect the Lenovo OneLink connector to the computer Chapter 6 Enhancing your computer 61 62 User Guide Chapter 7 Advanced configuration While it is important to protect files data and settings that are on the hard disk drive or solid state drive you also might need to install a new operating system install new device drivers update your system UEFI BIOS or recover preinstalled software This information will help you handle your computer with proper care and keep it in top working shape e Installing the Windows 8 1 operating system on page 63 e Installing device drivers on page 64 e Using the ThinkPad Setup program on page 64 e Using system management on page 73 Installing the Windows 8 1 operating system In some situations you might need to install a new operating system This topic provides instructions on how to install a Windows 8 1 operating system Before you start print these instructions Attention e The process of installing a new operating system deletes all the data on your hard disk drive or solid state drive including the data that were stored in a hidden folder e f your computer is equipped with both a hard disk drive and an M 2 solid state drive do not use the M 2 solid state drive as a bootable device The M 2 solid state drive is used for cache function and to support the Intel Rapid Start Technology To install the Wi
27. as a bootable device its reliability is not guaranteed e Check the capacity of your hard disk drive from time to time If the hard disk drive gets too full the Windows operating system will slow down and might produce errors To check the hard disk drive capacity open the File Explorer e Empty your recycle bin on a regular basis e Use disk defragment tool regularly on your hard disk drive to improve data seek and read times e To free up disk space uninstall unused application programs Note You also might want to look for program duplication or overlapping versions e Clean out your Inbox Sent and Trash folders from your e mail client program e Back up your data at least once a week If critical data is present it is a good idea to perform a daily backup operation Lenovo has many backup options available for your computer Rewritable optical drives are available for most machines and are easily installed e Schedule system restore operations to take a system snapshot periodically For more information about system restore see Chapter 5 Recovery overview on page 55 e Update device drivers and the UEFI BIOS when needed e Profile your machine at http www lenovo com support to keep up to date with current drivers and revisions e Keep up to date for device drivers on other non Lenovo hardware You might want to read the device driver information release notes prior to updating for compatibility or Known issues e Kee
28. e After you replace the primary hard disk drive or solid state drive reattach the cover of the drive slot e Store your external and removable hard disk drives or optical drives in appropriate containers or packaging when they are not being used Chapter 8 Preventing problems 77 e Before you install a memory card such as an SD card SDHC card SDXC card and a MultiMediaCard touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damage the device e When transferring data to or from a flash media card such as an SD card do not put your computer in sleep or hibernation mode before the data transfer is complete otherwise your data could become damaged Taking care in setting passwords e Remember your passwords If you forget a supervisor or hard disk password Lenovo will not reset it and you might have to replace your system board hard disk drive or solid state drive Registering your computer e Register your ThinkPad computer with Lenovo at http www lenovo com register For more information see Registering your computer on page 15 Be sure not to modify your computer e Only an authorized ThinkPad repair technician should disassemble and repair your computer e Do not modify or tape the latches to keep the display open or closed Cleaning the cover of your computer Occasionally clean your computer by doing the following 1 Prepare a mix
29. e To troubleshoot a wireless networking issue go to http www lenovo com support faq e Take advantage of the networking features by use of the Location Awareness program on the Windows 8 1 operating system e To learn more about using the wireless features of your computer refer to Wireless connections on page 36 e To travel more confidently be sure to check the tips in Traveling with your computer on page 45 e Press F8 to enable or disable the wireless features Need to give presentations or attach an external monitor often e Ensure that you follow the procedure for Using an external monitor on page 38 e With the Extend desktop function you can display output on both the computer display and an external monitor You have been using your computer for some time already and it is getting slower e Follow the General tips for preventing problems on page 75 e You can diagnose problems yourself by using the preinstalled diagnostic software e Check for recovery solutions in Chapter 5 Recovery overview on page 55 16 User Guide Print the following sections and keep them with your computer in case you are unable to access this online user guide when necessary e Installing the Windows 8 1 operating system on page 63 e Computer stops responding on page 81 e Power problems on page 92 Using the tablet buttons This topic provides instructions on how to use the tablet buttons
30. information applies to all computer products iv _ User Guide Conditions that require immediate action Products can become damaged due to misuse or neglect Some product damage is serious enough that the product should not be used again until it has been inspected and if necessary repaired by an authorized servicer As with any electronic device pay close attention to the product when it is turned on On very rare Occasions you might notice an odor or see a puff of smoke or sparks vent from your product Or you might hear sounds like popping cracking or hissing These conditions might merely mean that an internal electronic component has failed in a safe and controlled manner Or they might indicate a potential safety issue However do not take risks or attempt to diagnose the situation yourself Contact the Customer Support Center for further guidance For a list of Service and Support phone numbers see the following Web site http www lenovo com support phone Frequently inspect your computer and its components for damage or wear or signs of danger If you have any question about the condition of a component do not use the product Contact the Customer Support Center or the product manufacturer for instructions on how to inspect the product and have it repaired if necessary In the unlikely event that you notice any of the following conditions or if you have any safety concerns with your product stop using the product and unpl
31. on a local hard disk drive local CD ROM or LAN also can be converted by attaching the Adobe PDF file to an e mail message Traveling with your computer This topic provides information to help you work with your computer when you are travelling Travel tips Use the following travel tips to travel more confidently and efficiently with your computer e Although it is safe to allow your computer to go through the x ray machines at airport security stations it is important to keep your eyes on the computer at all times to prevent theft e Consider bringing an electrical adapter for use in an airplane or automobile e Because you might need to use your computer in less than perfect lighting conditions enable the backlit feature by pressing Fn Spacebar to illuminate the keyboard e If you carry an ac power adapter detach the ac cord from it to avoid damaging the cord Note If you use the backlit feature the battery life is slightly reduced Travel tips on airplanes If you carry your computer into an airplane take note of the following tips e If you intend to use your computer or wireless services such as Internet and Bluetooth check with the airline for restrictions and availability of services before boarding the airplane If there are restrictions on the use of computers with wireless features on the airplane you must abide by those restrictions If necessary disable wireless features before boarding e Be careful about the
32. or update the corresponding device driver To download the latest device drivers do the following 1 Go to http www lenovo com ThinkPadDrivers 2 Select your product name to view all the device drivers for your computer 3 Select the device drivers that you need and follow the instructions on the screen Attention Do not download the device drivers from the Windows Update Web Always download the device drivers from http www lenovo com ThinkPadDrivers Using the ThinkPad Setup program The ThinkPad Setup program enables you to select various setup configurations for your computer through configuring the BIOS To configure the BIOS of your computer do the following 1 Restart the computer When the ThinkPad logo is displayed press F1 The ThinkPad Setup program starts Note If you are required to enter the supervisor password enter the correct password You also can press Enter to skip the password prompt and start the ThinkPad Setup program If you do not enter the password you cannot change the configurations that are protected by the supervisor password For more information refer to Using passwords on page 47 2 Use the cursor keys to select a tab or use the cursor keys to locate an item and press Enter to select it Then a submenu is displayed Note Some menu items are displayed only if the computer supports the corresponding features 3 Set the value of an item by doing one of the following e Press the
33. radio devices However the level of energy emitted is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Due to the fact that integrated wireless cards operate within the guidelines found in radio frequency safety standards and recommendations Lenovo believes they are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situation or environment the use of integrated wireless cards might be restricted by the proprietor of the building or responsible representatives of the organization These situations and areas might for example include e Using the integrated wireless cards on board of airplanes in hospitals or near petrol stations blasting areas with electro explosive devices medical implants or body worn electronic medical devices such as pace makers e In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies to the use of wireless devices in a specific organization Such as airport or hospital you are encouraged to ask for authorization to use integrated wireless cards prior to turning on the computer Location of the UltraConnect wireless antennas ThinkPa
34. set Click Advanced Settings Click the Adapter tab Ensure that the correct device driver name is shown in the adapter information window Note The device driver name depends on the video chip that has been installed on your computer Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and ensure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen Click the Monitor tab Ensure that the correct device driver name is shown in the adapter information window Note The device driver name depends on the video chip that has been installed on your computer Click the Properties button If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and ensure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen Click the Color Management tab Check whether the color quality is correctly set and ensure that the other information also is correct If you are prompted for an administrator password or confirmation type the password or provide confirmation Check the Device status box and ensure that the device is working correctly If not click the Troubleshoot button and follow the instructions on the screen e Problem
35. strips and surge protectors to connect the ac power adapter directly to the ac power outlet 3 Inspect the ac power adapter Check for any physical damage and ensure that the power cable is firmly attached to the adapter brick and the computer 4 Verify the ac power source is working by attaching another device to the outlet If your computer does not run on battery power do the following 1 If the battery runs out of power attach ac power adapter to recharge the battery 2 If the battery is charged but the computer does not run call Lenovo Customer Service Center to have it serviced A power button problem Problem The system does not respond and you cannot turn off the computer Solution Turn off the computer by pressing and holding the power button for 4 seconds or more If the system is still not reset remove the ac power adapter and reset the system by inserting a straightened paper clip into the emergency reset hole To locate the emergency reset hole refer to Bottom view on page 6 Boot problems Print these instructions now and keep them with your computer for reference later If you receive an error message before the operating system loads follow the appropriate corrective actions for POST error messages If you receive an error message while the operating system is loading the desktop configuration after the POST is completed check the following items 1 Go to the Lenovo Support Web site at http www len
36. than Windows 8 1 you can find the latest information about diagnostics for your computer at http www lenovo com diags To run the Lenovo Solution Center program see Lenovo programs on page 12 For additional information refer to the Lenovo Solution Center help system Note If you are unable to isolate and repair the problem yourself after running the Lenovo Solution Center program save and print the log files created by the program You will need the log files when you speak to a Lenovo technical support representative Troubleshooting If your computer has an error it typically displays a message or an error code or a beep sounds when you turn it on When you experience a problem refer to the corresponding sections in this topic to try to solve the problem by yourself Computer stops responding Print these instructions now and keep the instructions with your computer for reference later If your computer is completely unresponsive you cannot use the TrackPoint pointing device or the keyboard do the following 1 Press and hold the power button for four seconds or more to turn off the computer and then restart the computer by pressing the power button Note If you cannot turn off your computer or if you cannot restart it continue with step 2 Copyright Lenovo 2013 81 2 Remove the ac power adapter from the computer and reset the system by inserting a straightened paper clip into the emergency reset hole T
37. the battery is fully charged Note To maximize the life of the battery the computer does not start recharging the battery if the remaining power is greater than 95 34 User Guide Maximizing the battery life To maximize the life of the battery do the following e Use the battery until the charge is completely depleted e Recharge the battery completely before using it You can see whether the battery is fully charged from the battery status icon in the Windows notification area e Always use power saving modes such as sleep mode and hibernation mode Managing the battery power To achieve the best balance between performance and power saving adjust your power plan settings To access power plan settings do the following 1 Go to the desktop Right click the battery status icon from the Windows notification area and click Power Options 2 Click Change plan settings that is next to your power plan For more information refer to the help information system Power saving modes There are several modes that you can use at any time to conserve power This section introduces each mode and gives tips on the effective use of the battery power e Sleep mode In sleep mode your work is saved to memory and then the solid state drive or the hard disk drive and the computer display are turned off When your computer wakes up your work is restored within seconds Depending on the model your computer might support the 30 Day
38. the bottom of your computer as shown below Note Your computer might look slightly different from the illustration in this topic Genuine Microsoft label The Genuine Microsoft label is provided on models that are licensed to use a Windows 8 1 operating system The version of the Windows 8 1 operating system is printed on the label Lenovo computers that are licensed for use with a Windows 8 1 operating system are shipped with the Windows 8 1 license key digitally encoded into the computer hardware Depending on the computer model the Genuine Microsoft label can be on the computer cover under the battery or on the power adapter For more information about the Genuine Microsoft label go to http www microsoft com en us howtotell Hardware aspx Chapter 1 Product overview 9 The following figure shows the location of the Genuine Microsoft label on the computer cover Note Your computer might look slightly different from the illustration in this topic Features This topic provides information about the computer features Tablet features e Multi touch screen e Volume control buttons e Screen rotation lock button e Windows button Processor To view the microprocessor information of your computer go to the desktop and move the pointer to the top right or bottom right corner of the screen to bring up the charms Then click Settings gt PC info Memory Double data rate 3 low voltage synchronous dynamic random acc
39. the location changes For more information see Lenovo programs on page 12 Tips for using the wireless LAN feature To achieve the best connection use the following guidelines e Place your computer so that there are as few obstacles as possible between the wireless LAN access point and the computer e Open your computer lid to an angle of slightly more than 90 degrees e If you use the wireless feature the 802 11 standards of your computer simultaneously with a Bluetooth option the data transmission speed can be delayed and the performance of the wireless feature can be degraded Using the Bluetooth connection Bluetooth can connect devices a short distance from one another and is commonly used for connecting peripheral devices to a computer transferring data between hand held devices and a personal computer or remotely controlling and communicating with devices such as mobile phones Depending on the model your computer might support the Bluetooth feature To transfer data through the Bluetooth feature do the following 1 Ensure that the Bluetooth feature is enabled If you are using the Windows 8 1 operating system the integrated Bluetooth feature is enabled by default 2 Right click the data that you want to send 3 Select Send To gt Bluetooth Devices 4 Select a Bluetooth device and then follow the instructions on the screen Note If you use the wireless feature the 802 11 standards of your computer simultan
40. you set a power on password the password prompt is displayed on the screen whenever you turn on the computer You must enter the correct password to start using the computer Setting changing or removing a power on password Before you start print these instructions To set change or remove a power on password do the following 1 Turn off your computer Wait for about five seconds and then turn on the computer again 2 When the logo screen is displayed press F1 to start the ThinkPad Setup program 3 Select Security gt Password gt Power on Password by using the directional keys 4 Depending on your need do one of the following e To set a password do the following a In the Enter New Password field type a desired password and press Enter b In the Confirm New Password field retype the password and press Enter e To change a password do the following a Inthe Enter Current Password field type the current power on password and press Enter b In the Enter New Password field type the new power on password and press Enter then retype the password in the Confirm New Password field and Press Enter e To remove a password do the following a Inthe Enter Current Password field type the current power on password and press Enter b Leave the Enter New Password and Confirm New Password fields blank Press Enter twice 5 A Setup Notice window is displayed Press Enter to continue 6 Press F10 A Setup Confirmation window is d
41. 011 Appliances are labeled in accordance with local regulations concerning waste electrical and electronic equipment WEEE These regulations determine the framework for the return and recycling of used appliances as applicable within each geography This label is applied to various products to indicate that the product is not to be thrown away but rather put in the established collection systems for reclaiming these end of life products Users of electrical and electronic equipment EEE with the WEEE marking must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to them for the return recycle and recovery of WEEE and to minimize any potential effects of EEE on the environment and human health due to the presence of hazardous substances For additional WEEE information go to http www lenovo com recycling Japan recycling statements Collecting and recycling a disused Lenovo computer or monitor If you are a company employee and need to dispose of a Lenovo computer or monitor that is the property of the company you must do so in accordance with the Law for Promotion of Effective Utilization of Resources Computers and monitors are categorized as industrial waste and should be properly disposed of by an industrial waste disposal contractor certified by a local government In accordance with the Law for Promotion of Effective Utilization of Resources Lenovo Japan provides through its PC Col
42. Consult an electrician for more information if you have questions about power loads and branch circuit ratings Be sure that the power outlet you are using is properly wired easily accessible and located close to the equipment Do not fully extend power cords in a way that will stress the cords Be sure that the power outlet provides the correct voltage and current for the product you are installing Carefully connect and disconnect the equipment from the electrical outlet Power supply statement Misia Never remove the cover on a power supply or any part that has the following label attached Copyright Lenovo 2013 vii Hazardous voltage current and energy levels are present inside any component that has this label attached There are no serviceable parts inside these components If you suspect a problem with one of these parts contact a service technician External devices CAUTION Do not connect or disconnect any external device cables other than USB cable while the computer power is on otherwise you might damage your computer To avoid possible damage to attached devices wait at least five seconds after the computer is shut down to disconnect external devices General battery notice T n Personal computers manufactured by Lenovo contain a coin cell battery to provide power to the system clock In addition many mobile products such as notebook computers utilize a rechargeable battery pack to provide system
43. F6 key to change to a higher value e Press the F5 key to change to a lower value Note Default values are in boldface 4 To change other configurations press the Esc key to exit the submenu and return to the parent menu 5 When you complete the configuration press the F10 key to save and exit You also can select the Restart tab in the ThinkPad Setup menu and restart your computer with one of the provided options Note You can press the Fn F9 key to restore to the default settings 64 User Guide Main menu When you enter the ThinkPad Setup program you will first see the Main menu as follows e UEFI BIOS Version e UEFI BIOS Date e Embedded Controller Version e ME Firmware Version e Machine Type Model e System unit serial number e System board serial number e Asset Tag e CPU Type e CPU Speed e Installed memory e UUID e MAC Address Internal LAN e Preinstalled OS License e UEFI Secure Boot Config menu To change the configuration of your computer select Config tab from the ThinkPad Setup menu The following table lists the Config menu items Default values are in boldface Attention The default configurations are already optimized for you Improper change of the configurations might cause unexpected results Table 3 Config menu items Submenuitem Selection Comments USB UEFI BIOS Support e Disabled Enable or disable boot support e Enabled from USB storage devices Always On USB e Disabled The USB c
44. Recovery 2 Inthe Refresh your PC without affecting your files section click Get started 3 Follow the instructions on the screen to refresh your computer Resetting your computer to the factory default settings If you want to recycle your computer or just start over you can reset your computer to the factory default settings Resetting the computer will reinstall the operating system reinstall all the programs that came with your computer and reset all the settings to the factory default settings Attention If you reset the computer to the factory default settings all your personal files and settings will be deleted To avoid data loss make a backup copy of allthe data that you want to keep To reset your computer to the factory default settings do the following 1 Move your pointer to the top right or bottom right corner of the screen to bring up the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 Inthe Remove everything and reinstall Windows section click Get started Then click Next to confirm the operation 3 Depending on your needs do one of the following e To perform a quick format click Just remove my files to start the process The process will take several minutes e To perform a complete format click Fully clean the drive to start the process The process will take several hours 4 Follow the instructions on the screen to reset your computer to the factory defaul
45. Standby function When this function is enabled the computer consumes even less power in sleep mode and takes only seconds to resume normal operation when you press the power button For more information about the 30 Day Standby function open the Lenovo Settings program and click Power gt 30 Day Standby To put your computer into sleep mode go to the desktop and move your pointer to the top right or bottom right corner of the screen to bring up the charms Then click Settings gt Power gt Sleep e Hibernation mode By using this mode you can turn off your computer completely without saving files or exiting any programs that are running When the computer enters hibernation mode all open programs folders and files are saved to the hard disk drive or solid state drive and then the computer turns off If you put your computer into hibernation mode with the wake up function disabled the computer does not consume any power The wake up function is disabled by default If you put your computer into hibernation mode with the wake up function enabled the computer consumes a small amount of power To enable the wake up function do the following 1 Go to Control Panel and click System and Security 2 Click Administrative Tools 3 Click Task Scheduler If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 From the left pane select the task folder for which you want to enable the w
46. ThinkPad User Guide ThinkPad S1 Yoga Note Before using this information and the product it supports be sure to read and understand the following e Safety Warranty and Setup Guide e Regulatory Notice e Important safety information on page iv e Appendix E Notices on page 115 The Safety Warranty and Setup Guide and the Regulatory Notice have been uploaded to the Web site To refer to them go to http www lenovo com UserManual and follow the instructions on the screen First Edition November 2013 Copyright Lenovo 2013 LIMITED AND RESTRICTED RIGHTS NOTICE If data or software is delivered pursuant a General Services Administration GSA contract use reproduction or disclosure is subject to restrictions set forth in Contract No GS 35F 05925 Contents Read this first Important safety information fog as Conditions that require immediate action Safety guidelines Chapter 1 Product overview Locating computer controls connectors and indicators i m Front view Right side view Left side view Bottom view Rear view Status indicators Locating important product fohmatlon Machine type and model label FCC ID and IC Certification information Genuine Microsoft label Features Specifications Operating environment Lenovo programs Chapter 2 Using your computer Registering your computer Frequently asked questions Using the tablet buttons Using the Tablet D
47. Using diagnostic programs Lenovo Support Web site Calling Lenovo Purchasing additional services Appendix A second information ii User Guide 63 64 64 65 65 67 67 71 73 73 73 75 75 76 77 78 81 81 81 81 82 82 84 85 85 85 87 87 92 94 95 95 97 97 97 98 98 98 99 101 Wireless related information Location of the UltraConnect iels antennas Locating wireless oae notices Export classification notice Electronic emission notices Federal Communications Commission Declaration of Conformity Industry Canada Class B emission a statement European Union empiene to E Electromagnetic Compatibility Directive German Class B compliance statement Korea Class B compliance statement Japan VCCI Class B compliance statement Japan compliance statement for products which connect to the power mains with rated current less than or Sgen to 20 A per phase Lenovo product service sihf hmatiah f r Taiwan Eurasian compliance mark a Appendix B WEEE and en statements i Important WEEE information Japan recycling statements Recycling information for Brazil Battery recycling information for the European Union Battery recycling information for Taiwan Battery recycling information for the United States and Canada Recycling information fer China Appendix C Restriction of Hazardous Substances Directive ROHS European Union RoHS China RoHS
48. Web site Registering your computer Register your computer with Lenovo For more information see Registering your computer on page 15 Downloading system updates Downloading updated software might resolve problems you experience with your computer To download updated software go to the following Web site and follow the instructions on the screen http www lenovo com support Recording information Before you talk to a Lenovo representative record the following important information about your computer Recording problem symptoms and details Collect the answers to the questions below before you call for help Then you will be able to get help as quickly as possible e What is the problem Is it continuous or intermittent e Is there an error message What is the error code if any e What operating system are you using Which version e Which software applications were running at the time of the problem e Can the problem be reproduced If so how Recording system information The serial number label is on the bottom of your computer Record the machine type and the serial number e What is the name of your Lenovo product e What is the machine type e What is the serial number Getting help and service If you need help service technical assistance or just want more information about Lenovo products you will find a wide variety of sources available from Lenovo to assist you This section contains information
49. age 0191 System Security Invalid remote change requested Solution Bad system configuration change request has been detected for example the BootBlock update has failed or unknown request packet has been detected To clear the error enter the ThinkPad Setup program Message 0199 System Security Security password retry count exceeded Solution This message is displayed if you enter a wrong supervisor password more than three times Confirm the supervisor password and try again To clear the error enter the ThinkPad Setup program Message 1802 Unauthorized network card is plugged in Power off and remove the network card Solution The wireless network card is not supported on this computer Remove it Message 0251 System CMOS checksum bad Solution The system CMOS might have been corrupted by an application program The computer uses the default settings Run ThinkPad Setup to reconfigure the settings If you still see the same error code have the computer serviced Message 0271 Real Time Clock Error Check Date and Time settings Solution Neither the date nor the time is set in the computer Enter ThinkPad Setup to set the date and time Message 2000 ThinkVantage Active Protection sensor diagnostics failed Solution ThinkVantage Active Protection sensor is not working correctly Have the computer serviced Message 2100 Detection error on HDDO Main HDD Solution The hard disk drive is not working Have the ha
50. agement Occasionally there might be changes that are required after a product has been sold Lenovo or your reseller if authorized by Lenovo will make selected Engineering Changes ECs that apply to your hardware available 98 User Guide The following items are not covered e Replacement or use of parts not manufactured for or by Lenovo or non warranted parts Note All warranted parts contain a 7 character identification in the format FRU XXXXXXX or a 10 character identification in the format FRU XXXXXXXXXX Identification of software problem sources Configuration of UEFI BIOS as part of an installation or upgrade Changes modifications or upgrades to device drivers Installation and maintenance of network operating systems NOS Installation and maintenance of application programs For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product see Warranty information in the Safety Warranty and Setup Guide that comes with your computer If possible be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem Ensure that you have downloaded the most current drivers and system updates run diagnostics and recorded information before you call When calling for technical assistance have the following information available e Machine type and model e Serial numbers of your computer monitor and other compo
51. ages 2 Verify that the latest UEFI BIOS for your model has been installed 3 Verify the proper memory configuration and compatibility including the maximum memory size and the memory speed 4 Run the Lenovo Solution Center program Networking problems The following are the most common networking problems Ethernet problems e Problem The computer cannot connect to the network Solution Make sure that The Lenovo USB 2 0 Ethernet Adapter or supported ThinkPad OneLink Dock is connected correctly to your computer The cable is installed correctly The network cable must be securely connected both to the Lenovo USB 2 0 Ethernet Adapter of your computer and to the RJ45 connector of the hub The maximum allowable distance from the computer to hub is 100 meters If the cable is connected and the distance is within acceptable limits but the problem persists try a different cable You are using the correct device driver To install the correct driver do the following 1 Open Control Panel and click Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation Chapter 9 Troubleshooting computer problems 85 2 If the exclamation mark is displayed next to the adapter name under Network adapters you might not be using the correct driver or the driver might have been disabled To update the driver right click the highlighted adapter
52. ake up function The scheduled tasks are displayed 5 Click a scheduled task and then click the Conditions tab 6 Under Power select the check box for Wake the computer to run this task Chapter 2 Using your computer 35 To put the computer into hibernation mode change your power plan settings by doing the following 1 Go to the desktop screen Right click the battery status icon from the Windows notification area and click Power Options 2 Click Choose what the power button does and then follow the instructions on the screen e Wireless off When you are not using the wireless features such as Bluetooth or wireless LAN turn them off This will help conserve power To turn off the wireless features press F8 Connecting to the network Your computer has one or more network cards that enable you to connect your computer to the Internet and other network connections Ethernet connections You can connect your computer to a local network or a broadband connection through the Lenovo USB 2 0 Ethernet Adapter or a supported ThinkPad OneLink Dock bancer To avoid the risk of electrical shock do not connect the telephone cable to the Ethernet connector on the Lenovo USB 2 0 Ethernet Adapter or a supported ThinkPad OneLink Dock Wireless connections Wireless connection is the transfer of data without the use of cables but by means of radio waves only Attention e If you want to use the wireless features on an airplan
53. al operation Display Boot Display Device ThinkPad LCD Select a video device for boot HDMI Display on dock Intel R SpeedStep Disabled Enable or disable Intel technology Enabled SpeedStep technology e Enabled CPU can work at lower speed to save power e Disabled CPU always works at highest speed CPU Power Management Enabled Enable or disable the power Disabled saving feature that stops the microprocessor clock automatically when there are no system activities Disable Built in Battery Use this feature to temporarily disable the built in battery The system will be automatically powered off after you select 66 User Guide Table 3 Config menu items continued Comments this item Then the computer is ready to be serviced Note The ac power adapter must be disconnected to perform this operation The built in battery will be automatically enabled when the ac power adapter is reconnected Beep and Alarm Password Beep e Disabled Enable this option to have a Enabled beep sound when the system is waiting for a power on hard disk or supervisor password Different beeps will be sounded when the entered password matches or does not match the configured password Keyboard Beep Disabled Enable or disable the keyboard Enabled beep when unmanageable key combinations are pressed CPU Core Multi Processing Disabled Enable or disable additional Enabled execution core units within a CPU Note If you are using a
54. and click Screen resolution Click the Monitor 1 icon which is for the primary display the computer display by default Set the resolution for the primary display Click the Monitor 2 icon which is for the secondary display the external display by default Set the resolution for the secondary display Click Advanced settings and set up the color quality on the Monitor tab N OO fF W PD Click OK to apply the changes Considerations for using the Extend desktop function e f you want to show DOS full screen while in Extend desktop mode only the primary display shows DOS the other display is blacked out e f your computer has the Intel graphics card you can designate the primary display by doing the following 1 Right click on the desktop and select Screen Resolution 2 Click the desired display image and select the Make this my main display check box 3 Click OK e When an application using DirectDraw or Direct3D is running in full screen mode only the primary display shows the output e You cannot use the display switching function when you are in Extend desktop mode Using audio features Your computer is equipped with the following items e Microphones Note The left microphone and right microphone automatically switch between each other when the computer screen rotates e Speakers Note The left speaker and right speaker automatically switch between each other when the computer screen rotates e Comb
55. and then move it downward Click the downward arrow on the Start screen Right click a blank area on the Start screen click Customize and then click the desired icon Right click the desired icon Right click an open application Click the top of the application and then drag it to the bottom of your screen To open an application on the Start 3 Click screen or perform an action on an open application such as Copy Save and Delete depending on the application To scroll through items such as lists 3 Scroll the mouse wheel move the pages and photos scroll bar or click the scroll arrow To move an object Hold an item and then drag it to the Click hold and drag an item desired location r To zoom out Press the Ctrl key while scrolling the mouse wheel backward To zoom in Press the Ctrl key while scrolling the mouse wheel forward f To rotate an item Put two or more fingers on an If the application supports rotation item and then rotate your fingers click the rotation icon supported only on some models Chapter 2 Using your computer 21 Operating modes This section provides information about the operating modes of your computer Your computer provides the notebook mode stand mode tablet mode and tent mode that enable you to work more convenien
56. assword field type the new supervisor password and press Enter then retype the password in the Confirm New Password field and press Enter e To remove a password do the following a In the Enter Current Password field type the current supervisor password and press Enter b Leave the Enter New Password and Confirm New Password fields blank Press Enter twice 5 A Setup Notice window is displayed Press Enter to continue 6 Press F10 A Setup Confirmation window is displayed Select Yes to save the configuration changes and exit Note You might want to record your password and store it in a safe place The next time you open the ThinkPad Setup program you will be prompted to type your supervisor password to proceed If you forget your supervisor password Lenovo cannot reset your password You must take your computer to a Lenovo Chapter 4 Security 49 reseller or a Lenovo marketing representative to have the system board replaced Proof of purchase is required and a fee will be charged for parts and service Hard disk passwords The following two types of hard disk passwords can help protect the information stored on the hard disk drive e User hard disk password If a user hard disk password has been set but no master hard disk password has been the user must enter the user hard disk password to access files and applications on the hard disk drive e Master hard disk password The master hard disk password also requires a user ha
57. blem The Extend desktop function does not work Solution Enable the Extend desktop function by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet Chapter 9 Troubleshooting computer problems 89 Turn on the external monitor and the computer Right click on the desktop and click Screen resolution Click the Monitor 2 icon Select Extend these displays for multiple displays Click the Monitor 1 icon for the primary display the computer display Set the resolution for the primary display Click the Monitor 2 icon for the external monitor Set the screen resolution for the secondary display O O ON OO KW PY Set the relative position of each monitor by dragging its icon You can set the monitors in any relative position but the icons must touch each other Click OK to apply the changes Note To change the color settings right click on the desktop and click Screen resolution Click Advanced Settings select the Monitor tab then set Colors e Problem If you use the Extend desktop function you cannot set a higher resolution or higher refresh rate on the secondary display Solution Change the resolution and the color depth to lower settings for the primary display Refer to the solution to the above problem e Problem Display switching does not work Solution If you use the Extend desktop function disab
58. button for four seconds or more Turn it on and listen again Solution Ensure that The battery is installed correctly The ac power adapter is connected to the computer and the power cord is plugged into a working electrical outlet The computer is turned on Turn the power button on again for confirmation If a power on password is set Press any key to display the prompt for the power on password If the brightness level of the screen is low increase it by pressing F6 Type the correct password and press Enter If these items are correctly set and the screen remains blank have the computer serviced e Problem When turn on the computer only a white cursor is displayed on a blank screen Solution If you have modified a partition on your hard disk drive by using partition software information about that partition or the master boot record might have been destroyed 1 Turn off the computer and then turn it on again 2 If you still see only the cursor on the screen do the following If you have used the partition software examine the partition on the hard disk drive by using the software and recover the partition if required If your system is installed with the Windows 8 1 operating system use either the Remove everything and reinstall Windows function or the recovery discs to restore the system to the factory state If the problem persists have the computer serviced e Problem My screen
59. cessories sold with this product will expose you to lead a chemical known to the State of California to cause cancer and birth defects or other reproductive harm Wash hands after handling Save these instructions Copyright Lenovo 2013 xi xii User Guide Chapter 1 Product overview This chapter provides information about the locations of connectors locations of important product labels computer features specifications operating environment and preinstalled programs This chapter contains the following topics e Locating computer controls connectors and indicators on page 1 e Locating important product information on page 8 e Features on page 10 e Specifications on page 11 e Operating environment on page 12 e Lenovo programs on page 12 Locating computer controls connectors and indicators This section introduces the computer hardware features to give you the basic information you will need to start using the computer Front view Note Your computer might look slightly different from the illustration in this topic Figure 1 Front view Camera Ql TrackPoint pointing stick E Microphones NFC logo on some models Ei Ambient light sensor E ThinkPad trackpad Copyright Lenovo 2013 1 E Speakers EJ Multi touch screen H System status indicator illuminated ThinkPad logo Windows button E Camera Use the camera to take pictures or hold a video confer
60. chnologies such as Lenovo Solution Center e Message Center Plus The Message Center Plus program automatically displays messages to inform you about important notices from Lenovo such as alerts on system updates and alerts on conditions that require your attention e Password Manager The Password Manager program automatically captures and fills in authentication information for Windows programs and Web sites e Recovery Media The Recovery Media program enables you to restore the contents of the hard disk drive to the factory default settings e System Update The System Update program helps you keep the software on your computer up to date by downloading and installing software update packages Lenovo programs device drivers UEFI BIOS updates and other third party programs Note Depending on your computer model some of the programs might not be available Lenovo programs vary by geographic locations and are subject to update Chapter 1 Product overview 13 14 User Guide Chapter 2 Using your computer This chapter provides information on using some of the computer components This chapter contains the following topics e Registering your computer on page 15 e Frequently asked questions on page 16 e Using the tablet buttons on page 17 e Using the Tablet Digitizer Pen on page 17 e Using the multi touch screen on page 18 e Operating modes on page 22 e Special keys on pa
61. computer if the recovery partition on your computer is damaged 5 Connect a proper USB drive then click Next 6 Click Create in the Recovery Drive window The creation of the recovery media starts 7 When the creation of the recovery media finishes do one of the following e To keep the recovery partition on your computer click Finish e To delete the recovery partition on your computer click Delete the recovery partition Attention If you delete the recovery partition on your computer do keep the recovery media in a safe place The Windows recovery image will not be stored in your computer anymore and you will need the recovery media to refresh or reset your computer 8 Remove the USB drive The recovery media are created successfully Using recovery media If you cannot start your computer or if you cannot start the Windows recovery image on your computer use recovery media to recover your computer To use recovery media do the following Note Ensure that your computer is connected to ac power 1 Turn on or restart the computer Before the Windows operating system starts repeatedly press the F12 key The Boot Menu window opens Select the recovery drive as the boot device Select a preferred language and then select a preferred keyboard layout Click Troubleshoot to display the optional recovery solutions a A WwW N Select a corresponding recovery solution according to your situation For example select Res
62. ct Enabled all users can update the UEFI BIOS If you select Disabled only the person who knows the supervisor password can update the UEFI BIOS If you select Disabled you can flash the older version of the UEFI BIOS Chapter 7 Advanced configuration 69 Table 4 Security menu items continued Menu item Submenuitem Selection Comments Defaults is Enabled Memory Protection Execution Prevention e Disabled Some computer viruses and worms e Enabled cause memory buffers to overflow By selecting Enabled you can protect your computer against attacks by such viruses and worms If you find that an application program does not run correctly after choosing Enabled select Disabled and reset the setting Virtualization Intel R Virtualization e Disabled If you select Enabled a Virtual Technology e Enabled Machine Monitor VMM can utilize the additional hardware capabilities provided by Virtualization Technology Intel VT d Feature e Disabled Intel VT d stands for Intel e Enabled Virtualization Technology for directed I O When enabled a VMM can utilize the platform infrastructure for I O virtualization e Enabled the Wireless LAN device e Enabled the Bluetooth device e Enabled the USB connectors Memory Card Slot e Disabled If you select Enabled you can use the memory card slot for an SD card e Enabled or a MultiMediaCard e Enabled the camera e Disabled If you select Enabled you can use e Enabled th
63. d disk drive or solid state drive e Move the data to the Recycle Bin and then empty the Recycle Bin e Delete the data e Format your hard disk drive or solid state drive using the software for initializing it e Use the recovery program provided by Lenovo to bring the hard disk drive or solid state drive back to the factory default settings These operations however only change the file location of the data they do not delete the data itself In other words the data retrieval processing is disabled under an operating system such as Windows The Chapter 4 Security 53 data is still there even though it seems to be lost Thus it is sometimes possible to read the data by use of special software for data recovery There is a risk that people of bad faith might read and misuse the critical data on hard disk drives or solid state drives for unexpected purposes To prevent leakage of data it is important that you delete all the data from the hard disk drive when you dispose of sell or hand over your computer You can destroy the data physically by smashing the hard disk drive with a hammer or magnetically by means of strong magnetic power thus making the data unreadable But it is recommended that you use the software payware or service pay service developed for that purpose The process might take several hours For disposing of data on the solid state drive Lenovo provides the Drive Erase Utility for Resetting the Cryptographic K
64. d notebook computers feature an integrated UltraConnect wireless antenna system built into the display for optimal reception enabling wireless communication wherever you are Wireless LAN antenna main H Wireless LAN antenna auxiliary Locating wireless regulatory notices For more information about the wireless regulatory notices refer to the Regulatory Notice shipped with your computer 102 User Guide If your computer is shipped without the Regulatory Notice you can find it on the Web site at http www lenovo com UserManual Export classification notice This product is subject to the United States Export Administration Regulations EAR and has an Export Classification Control Number ECCN of 4A994 b It can be re exported except to any of the embargoed countries in the EAR E1 country list Electronic emission notices Federal Communications Commission Declaration of Conformity The following information refers to the ThinkPad S1 Yoga computer machine types 20CD and 2000 This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 ofthe FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications How
65. derungen nach EN 55024 und EN 55022 Klasse B 104 User Guide Korea Class B compliance statement Be I I Ha SSAIIAM OIE H8868 HAISEDA FE IAA ASE JS 5322 50 SE UHAN ASS UELUCH Japan VCCI Class B compliance statement CORB Q7ABHARHRECT CORB RERHTEATDSZ CeAWELTUNETM CORBPIVAYTFLEV AY FERTEL TE Rene SEBSEIEHRCTCEMHWET FUR SABC gt TELUMYRUELTREW VCCI B Japan compliance statement for products which connect to the power mains with rated current less than or equal to 20 A per phase AANDEREAN 20A 4 ATOMBICNTSSMRE TM El SAAREMA JISC 61000 3 2 Ham Lenovo product service information for Taiwan A Lenovo mR AME fay Ba Fe BAB A 19 a BRS BBB 2S EINESERSKARTHFNEZ ARS Biz 0800 000 702 Eurasian compliance mark EAL Appendix A Regulatory information 105 106 User Guide Appendix B WEEE and recycling statements Lenovo encourages owners of information technology equipment to responsibly recycle their equipment when it is no longer needed Lenovo offers a variety of programs and services to assist equipment owners in recycling their IT products Information on product recycling offerings can be found on Lenovo s Internet site at http www lenovo com social_responsibility us en Important WEEE information The WEEE marking on Lenovo products applies to countries with WEEE and e waste regulations for example European Directive 2002 96 EC India E Waste Management amp Handling Rules 2
66. ds from outlets Attach signal cables to connectors 3 Remove signal cables from connectors Attach power cords to outlets 4 Remove all cables from devices Turn devices ON The power cord must be disconnected from the wall outlet or receptacle before installing all other electrical cables connected to the computer The power cord may be reconnected to the wall outlet or receptacle only after all other electrical cables have been connected to the computer Liquid crystal display LCD notice CAUTION The liquid crystal display LCD is made of glass and rough handling or dropping the computer can cause the LCD to break If the LCD breaks and the internal fluid gets into your eyes or on your hands immediately wash the affected areas with water for at least 15 minutes if any symptoms are present after washing get medical care Using headphones or earphones CAUTION Excessive sound pressure from earphones and headphones can cause hearing loss Adjustment of the equalizer to maximum increases the earphone and headphone output voltage and the sound pressure level Therefore to protect your hearing adjust the equalizer to an appropriate level X User Guide Excessive use of headphones or earphones for a long period of time at high volume can be dangerous if the output of the headphone or earphone connectors do not comply with specifications of EN 50332 2 The headphone output connector of your computer complies with EN 50332 2
67. e Your computer might look slightly different from the illustration in this topic Figure 4 Bottom view Emergency reset hole If the computer stops responding and you cannot turn it off by pressing the power button remove the ac power adapter and insert a needle or a straightened paper clip into the emergency reset hole to reset the computer 6 User Guide Rear view Note Your computer might look slightly different from the illustration in this topic Figure 5 Rear view Fa Fan louvers The fan louvers and internal fan enable air to circulate in the computer and to ensure proper cooling especially the cooling of the microprocessor Notes e To ensure proper airflow do not place any obstacles in front of the fan louvers e The fan louvers of your computer might get too hot when the computer is running heavy tasks When you are using or carrying the computer take care to avoid direct contact to the fan louvers Status indicators Your computer has several status indicators that show the status of your computer Note Your computer might look slightly different from the illustrations in this topic Chapter 1 Product overview 7 Fn Lock indicator The Fn Lock indicator shows the status of the Fn Lock function For more information see Special keys on page 28 Ea Speaker mute indicator When the speaker mute indicator is on the speakers are muted Ei Microphone mute indicator When the microphon
68. e check the wireless services with the airline before boarding the airplane e f there are restrictions on the use of computer wireless features on an airplane you need to disable the wireless features of your computer before boarding Depending on the wireless devices installed on your computer you might be able to use the following wireless networks e Wireless LAN connection e Bluetooth connection e NFC connection Using the wireless LAN connection A wireless local area network LAN covers a relatively small geographic area such as an office building or a house Devices based on the 802 11 standards can connect to this type of network Your computer comes with a wireless network card and a configuration utility to help you establish wireless connections and monitor the connection status This enables you to stay connected to your network while you are at the office in a meeting room or at home with no need for a wired connection To establish a wireless LAN connection do the following 1 Press F8 to display the list of available wireless networks Ensure that the Airplane mode is set to off 36 User Guide 2 Double click a network to connect to it Provide required information if needed To connect to different wireless networks in different locations open the Lenovo Settings program and click Location Awareness to manage multiple network profiles so that the computer automatically connects to an available network when
69. e by a Lenovo authorized repair facility or a Lenovo authorized technician The Lenovo authorized repair facilities or technicians recycle Lenovo batteries according to local laws and regulations Built in rechargeable battery notice nanoen Do not attempt to replace the internal rechargeable lithium ion batteries Contact Lenovo Support for factory replacement viii User Guide Lithium coin cell battery notice The following statement applies to users in the state of California U S A California Perchlorate Information Products containing manganese dioxide lithium coin cell batteries may contain perchlorate Perchlorate Material special handling may apply See www dtsc ca gov hazardouswaste perchlorate Heat and product ventilation Moiiees Computers ac power adapters and many accessories can generate heat when turned on and when batteries are charging Notebook computers can generate a significant amount of heat due to their compact size Always follow these basic precautions e When your computer is turned on or the battery is charging the base the palm rest and some other parts may become hot Avoid keeping your hands your lap or any other part of your body in contact with a hot section of the computer for any extended length of time When you use the keyboard avoid keeping your palms on the palm rest for a prolonged period of time Your computer generates some heat during normal operation The amount of heat depends o
70. e microphone internal external or line in e Enabled the NFC device e Enabled the sensor hub 70 User Guide Table 4 Security menu items continued Menu item Submenu item Selection Comments Anti Theft Intel AT Module Activation e Disabled Enable or disable the UEFI BIOS e Enabled interface to activate the Intel AT module which is an optional e Permanently anti theft service from Intel Disabled Note If you set the Intel AT module activation to Permanently Disabled you will be unable to enable this setting again Computrace e Disabled Enable or disable the UEFI BIOS e Enabled interface to activate the computrace module Computrace is an optional e Permanently monitoring service from Absolute Disabled Software Note If you set the computrace module activation to Permanently Disabled you will be unable to enable this setting again Secure Boot Secure Boot e Disabled if Enable or disable the Secure Boot OS Optimized feature Select Enable to prevent Defaults is unauthorized operating systems Disabled from running at boot time Select e Enabled if Disabled to allow any operating OS Optimized systems to run at boot time Defaults is Enabled Platform Mode e User Mode Specify the system operating mode pete septa eer Secure Boot Mode e Standard Mode Specify the Secure Boot mode penton cca Reset to Setup Mode e Yes This option is used to clear the e No current platform key and put the
71. e mute indicator is on the microphones are muted EJ Camera status indicator When the Camera status indicator is on the camera is in use EIG System status indicators The illuminated dots one in the ThinkPad logo on the outer lid of your computer and the other on the palm rest show the system status of your computer e Blink for three times The computer is initially connected to power e On The computer is on in normal use e Blink fast The computer is entering hibernation mode e Blink slowly The computer is in sleep mode e Off The computer is off or in hibernation mode Locating important product information This section provides information to help you locate your machine type and model label FCC ID and IC Certification information the Windows Certificate of Authenticity label and the Genuine Microsoft label Machine type and model label The machine type and model label identifies your computer When you contact Lenovo for help the machine type and model information helps support technicians to identify your computer and provide faster service 8 User Guide The following figure shows the location of the machine type and model of your computer Note Your computer might look slightly different from the illustration in this topic TYPE TTTT MMMMMM S N PP SSSSSS YY MM OTT FCC ID and IC Certification information You can find the FCC ID and IC Certification numbers for the installed transmitter cards on
72. ed accordingly Never wrap a power cord around a power adapter or other object Doing so can stress the cord in ways that can cause the cord to fray crack or crimp This can present a safety hazard Always route power cords so that they will not be walked on tripped over or pinched by objects Protect power cords and power adapters from liquids For instance do not leave your power cord or power adapter near sinks tubs toilets or on floors that are cleaned with liquid cleansers Liquids can cause a short circuit particularly if the power cord or power adapter has been stressed by misuse Liquids also can cause gradual corrosion of power cord terminals and or the connector terminals on a power adapter which can eventually result in overheating Always connect power cords and signal cables in the correct order and ensure that all power cord connectors are securely and completely plugged into receptacles Do not use any power adapter that shows corrosion at the ac input pins or shows signs of overheating such as deformed plastic at the ac input pins or anywhere on the power adapter Do not use any power cords where the electrical contacts on either end show signs of corrosion or overheating or where the power cord appears to have been damaged in any way vi User Guide To prevent possible overheating do not cover the power adapter with clothing or other objects when the power adapter is plugged into an electrical outlet Ex
73. een Tips on using the security chip e Ensure that the supervisor password has been set in ThinkPad Setup Otherwise anyone can change the settings for the security chip e If you are using Client Security Solution handle the security chip by doing the following Do not clear the security chip If you do the functions assigned to the keys will be erased Do not disable the security chip If you do Client Security Solution will not work e Ifthe security chip is removed or replaced or a new one has been added the computer will not start You will hear four cycles of four beeps each or you will see error message 0176 or 0192 e If the security chip is inactive or disabled the Clear Security Chip option will not be displayed e When you clear the security chip turn off your computer and then turn it on again after you set the security chip to Active Otherwise the Clear Security Chip option is not displayed Notice on deleting data from your hard disk drive or solid state drive Some of the data stored on the hard disk drive or solid state drive might be sensitive Handing your computer over to someone else without deleting the installed software such as operating systems and application software might even violate license agreements Be sure to delete data stored on the hard disk drive or solid state drive before you dispose of sell or hand over your computer You can use the following methods to delete data from the har
74. eil num rique de la classe B est conforme a la norme NMB 003 du Canada Appendix A Regulatory information 103 European Union Compliance to the Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 2004 108 EC on the approximation of the laws of the Member States relating to electromagnetic compatibility Lenovo cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the installation of option cards from other manufacturers This product has been tested and found to comply with the limits for Class B Information Technology Equipment according to European Standard EN 55022 The limits for Class B equipment were derived for typical residential environments to provide reasonable protection against interference with licensed communication devices EU contact Lenovo Einsteinova 21 851 01 Bratislava Slovakia CE German Class B compliance statement Deutschsprachiger EU Hinweis Hinweis f r Ger te der Klasse B EU Richtlinie zur Elektromagnetischen Vertr glichkeit Dieses Produkt entspricht den Schutzanforderungen der EU Richtlinie 2004 108 EG fr her 89 336 EWG zur Angleichung der Rechtsvorschriften ber die elektromagnetische Vertr glichkeit in den EU Mitgliedsstaaten und h lt die Grenzwerte der EN 55022 Klasse B ein Um dieses sicherzustellen sind die Ger
75. ence For more information see Using the camera on page 41 i Microphones The microphones capture sound and voice when used with a program capable of handling audio EJ Ambient light sensor The ambient light sensor detects the surrounding light conditions Then the computer adjusts the screen brightness accordingly Ea Speakers Your computer is equipped with a pair of stereo speakers H System status indicator illuminated ThinkPad logo The illuminated ThinkPad logo on the palm rest functions as a system status indicator Your computer has several status indicators For information about the location and meaning of each indicator see Status indicators on page 7 ThinkPad pointing device E TrackPoint pointing stick E ThinkPad trackpad The keyboard contains the ThinkPad pointing device Pointing selecting and dragging are all part of a single process that you can perform without moving your fingers from a typing position For more information see Using the ThinkPad pointing device on page 32 NFC logo on some models If there is an near field communication NFC logo on the ThinkPad trackpad of your computer it indicates that your computer comes with an NFC card For more information about the NFC feature see Using the NFC connection on page 37 EJ Multi touch screen Your computer comes with a multi touch screen For more information see Using the multi touch screen on page 18 EJ Windows bu
76. entify hardware problems See Diagnosing problems on page 81 for instructions on using the diagnostic programs The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software You can get the latest technical information and download device drivers and updates from the Lenovo Web site at http www lenovo com support Lenovo Support Web site Technical support information is available on the Lenovo Support Web site at http www lenovo com support This Web site is updated with the latest support information such as the following e Drivers and software e Diagnostic solutions e Product and service warranty e Product and parts details e User guides and manuals e Knowledge base and frequently asked questions Calling Lenovo If you have tried to correct the problem yourself and still need help during the warranty period you can get help and information by telephone through the Customer Support Center The following services are available during the warranty period e Problem determination Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem e Lenovo hardware repair If the problem is determined to be caused by Lenovo hardware under warranty trained service personnel are available to provide the applicable level of service e Engineering change man
77. ently asked questions The following are a few tips that will help you optimize the use of your computer To ensure that you receive the best performance from your computer go to the following Web page to find information such as aids for troubleshooting and answers to frequently asked questions http www lenovo com support faq Can I get my user guide in another language e To download the user guide in another language go to http www lenovo com support Then follow the instructions on the screen How to use the battery power more effectively e To conserve power or to suspend operation without exiting applications or saving files see Power saving modes on page 35 e To achieve the best balance between performance and power saving create and apply power plans See Managing the battery power on page 35 Concerned about security or need to securely dispose of data stored on your hard disk drive or solid state drive e Study Chapter 4 Security on page 47 to find out how you can protect your computer from theft and unauthorized use e Use the Password Manager program to protect the data stored on your computer For details see the help information system of the program e Before you dispose of the data on the hard disk drive or solid state drive be sure to read Notice on deleting data from your hard disk drive or solid state drive on page 53 Is getting connected in different locations a challenge
78. eously with a Bluetooth option the data transmission speed can be delayed and the performance of the wireless feature can be degraded For more information refer to the Windows help information system and the Bluetooth help information system Using the NFC connection NFC is a high frequency and short range wireless communication technology Depending on the model your computer might comes with an NFC card By using the NFC feature you can establish radio communications between your computer and another NFC enabled device over a distance no more than a few centimeters Before you use the NFC feature ensure that the NFC device option is set to Enabled in the ThinkPad Setup program See Security menu on page 67 By default the NFC feature is enabled on the Windows 8 1 operating system If you have disabled the NFC feature on the operating system do the following to enable the NFC feature 1 Go to the desktop and move the pointer to the top right or bottom right corner of the screen to bring up the charms Then click Settings gt Change PC settings gt Network Radio devices 2 Slide the NFC switch to the right to enable the NFC feature Chapter 2 Using your computer 37 Presentations and multimedia You can connect your computer to a projector to give presentations or you can connect your computer to an external monitor to expand your workspace Changing display settings You can change the display settings such a
79. er to the help information system of the Windows operating system Using the keyboard Your computer keyboard features the frame travel function This topic provides information on the behavior of the keyboard Notes Your computer might look slightly different from the illustrations in this topic In notebook mode the keyboard the ThinkPad trackpad and the TrackPoint pointing stick are automatically enabled In stand mode tablet mode and tent mode the keyboard the ThinkPad trackpad and the TrackPoint pointing stick are automatically disabled The following illustration shows the location of the keyboard 30 User Guide Behavior of the keyboard The frame of the keyboard travels upward when you rotate the computer display from 190 degrees to 360 degrees The following are some scenarios for using the keyboard e The frame of the keyboard does not travel when you rotate the computer display from 10 degrees to 190 degrees The following illustration shows the keyboard when the keyboard frame does not travel e When you rotate the computer display from 190 degrees to 360 degrees the frame of the keyboard travels upward for about 2 0 mm 0 08 inch The following illustration shows the keyboard after the keyboard frame travels upward Customizing the keyboard You can customize the keyboard to achieve the extended functions of the keyboard Chapter 2 Using your computer 31 To customize the keyboard do the following
80. era with other programs that provide features such as photographing video capturing and video conferencing To use the camera with other programs open one of the programs and start the photographing video capturing or video conferencing function Then the camera starts automatically and the green camera in use indicator turns on For more information about using the camera with a program refer to the help information system of the program Configuring camera settings You can configure the camera settings to meet your needs such as adjusting the quality of the video output To configure the camera settings do one of the following e Configure the camera settings directly from the program that is using the camera For details see the help information system of the program e Click Lenovo Settings from the Start screen Then click Camera Follow the instructions on the screen to configure the camera settings as desired Using a flash media card Your computer has a media card slot it supports the following cards Chapter 2 Using your computer 41 e MultiMediaCard MMC module e Secure Digital eXtended Capacity SDXC card e Secure Digital SD card e Secure Digital High Capacity SDHC card Note Your computer does not support the CPRM feature for the SD card Attention While transferring data to or from a flash media card such as an SD card do not put your computer into sleep or hibernation mode before the data transfe
81. es The screen rotates to the orientation for you to look at in stand mode 2 Position your computer as shown Your computer is now in tent mode In tent mode the keyboard the ThinkPad trackpad and the TrackPoint pointing stick are automatically disabled By default the autorotate feature is enabled To avoid undesired screen rotation press the screen rotation lock button to disable the autorotate feature For instructions on how to use the button refer to Using the tablet buttons on page 17 After you press the screen rotation lock button the autorotate feature is disabled and the autorotate off indicator is displayed on your screen In tent mode you can use the tablet buttons to control your computer For instructions on how to use the tablet buttons refer to Using the tablet buttons on page 17 Your computer comes with a multi touch screen For instructions on how to use the multi touch screen in tablet mode refer to Using the multi touch screen on page 18 Chapter 2 Using your computer 27 Turning the computer into stand mode from tent mode If your computer is in tent mode do the following to turn the computer into stand mode 1 Ifthe autorotate feature is disabled press the screen rotation lock button to enable the autorotate feature 2 Position your computer as shown Your computer is now in stand mode Special keys The following figure shows the locations of main special keys for your co
82. ess memory modules DDR3 LV SDRAM Storage device Depending on the model e 2 5 inch form factor 7 mm height hard disk drive e 2 5 inch form factor 7 mm height solid state drive e M 2 solid state drive for cache only Display e Display size 317 5 mm 12 5 inches e Display resolution LCD 1366 by 768 or 1920 by 1080 depending on the model External monitor up to 1920 by 1200 depending on the monitor model e Color display with the thin film transistor TFT technology e Brightness control e Camera 10 User Guide e Microphones Keyboard e Fn key function e Keyboard frame travel function e 6 row spill resistant backlight keyboard e ThinkPad pointing device TrackPoint pointing device and ThinkPad trackpad Interface e ac power connector e Always on USB 3 0 connector e Audio connector e 4 in 1 digital media card reader slot e mini HDMI connector e Lenovo OneLink connector e USB 3 0 connector Wireless features e Integrated wireless LAN e Integrated Bluetooth e NFC on some models Specifications This section lists the physical specifications for your computer Size e Width 316 6 mm 12 46 inches e Depth 221 mm 8 7 inches e Height Digitizer model 19 4 mm 0 76 inch Non digitizer model 18 8 mm 0 74 inch Heat output 45 W 154 Btu hr maximum Power source ac power adapter e Sine wave input at 50 to 60 Hz e Input rating of the ac power adapter 100 to 240 V ac 50 to 60 Hz Bat
83. et your PC if you want to reset your computer to the factory default settings For more information about the recovery solutions provided by the Windows 8 1 operating system go to http go microsoft com fwlink LinkID 263800 Chapter 5 Recovery overview 57 58 User Guide Chapter 6 Enhancing your computer This chapter provides instructions on how to use hardware devices to expand your computer capabilities e Finding ThinkPad options on page 59 e ThinkPad OneLink Dock on page 59 Finding ThinkPad options If you want to expand the capabilities of your computer Lenovo has a number of hardware accessories and upgrades to meet your needs Options include storage devices network cards port replicators batteries power adapters printers scanners keyboards mice and more You can shop at Lenovo 24 hours a day 7 days a week directly over the World Wide Web All you need is an Internet connection and a credit card To shop at Lenovo go to http www lenovo com accessories services index html ThinkPad OneLink Dock Depending on the model your computer might support the ThinkPad OneLink Dock hereafter referred to as the dock Attach your computer to the dock to expand the working capability This topic provides basic information about the dock For detailed information about using the dock refer to the documentation that comes with the dock Notes e Depending on the model your dock might look sl
84. ever there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult an authorized dealer or service representative for help Lenovo is not responsible for any radio or television interference caused by using other than specified or recommended cables and connectors or by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Responsible Party Lenovo United States Incorporated 1009 Think Place Building One Morrisville NC 27560 Phone Number 919 294 5900 Fe Industry Canada Class B emission compliance statement This Class B digital apparatus complies with Canadian ICES 003 Cet appar
85. ey and Erasing the Solid State Drive tool For disposing of data on the hard disk drive Lenovo provides the Secure Data Disposal tool Go to http www lenovo com support to download these tools If an Encryption solid state drive or a Disk Encryption hard disk drive is supported and installed in your computer you can logically dispose of all the data on the drive in a short time by erasing the cryptographic key The data encrypted with the old key is not physically erased but remains on the drive however it cannot be decrypted without the old key This feature is also available with the Drive Erase Utility for Resetting the Cryptographic Key and Erasing the Solid State Drive tool Using firewalls If your system is preinstalled with a firewall program it protects against computer Internet security threats unauthorized accesses intrusions and Internet attacks It also protects your privacy For more information about how to use the firewall program refer to the help information system that comes with the program Protecting data against viruses Your computer is preinstalled with an antivirus program so you can detect and eliminate viruses The antivirus program is designed to help you detect and eliminate viruses Lenovo provides a full version of antivirus software on your computer with a free 30 day subscription After 30 days you must renew the license to continue receiving the antivirus software updates For more information ab
86. fits of your computer Keeping in mind such basics as good lighting and proper seating for example can help you improve your performance and achieve greater comfort This example shows someone in a conventional setting Even when not in such a setting you can follow many of these tips Develop good habits and they will serve you well General posture Make minor modifications in your working posture to deter the onset of discomfort caused by long periods of working in the same position Frequent short breaks from your work also help to prevent minor discomfort associated with your working posture Copyright Lenovo 2013 43 Display Position the display to maintain a comfortable viewing distance of 510 760 mm 20 30 inches Avoid glare or reflections on the display from overhead lighting or outside sources of light Keep the display screen clean and set the brightness to levels that enable you to see the screen clearly Press F5 or F6 to adjust display brightness Head position Keep your head and neck in a comfortable and neutral vertical or upright position Chair Use a chair that gives you good back support and seat height adjustment Use chair adjustments to best suit your desired posture Arm and hand position If available use chair arm rests or an area on your working surface to provide weight support for your arms Keep your forearms wrists and hands in a relaxed and neutral horizontal position Type with a soft touc
87. ftware Getting the latest drivers using System Update The System Update program helps you keep the software on your computer up to date Update packages are stored on Lenovo servers and can be downloaded from the Lenovo Support Web site Update packages can contain applications device drivers UEFI BIOS flashes or software updates When the System Update program connects to the Lenovo Support Web site the System Update program automatically recognizes the machine type and model of your computer the installed operating system and the language of the operating system to determine what updates are available for your computer The System Update program then displays a list of update packages and categorizes each update as critical recommended or optional to help you understand the importance You have complete control of which updates to download and install After you select the update packages you want the System Update program automatically downloads and installs the updates without any further intervention from you The System Update program is preinstalled on your computer and is ready to run The only prerequisite is an active Internet connection You can start the program manually or you can use the schedule feature to enable the program to search for updates automatically at specified intervals You also can predefine scheduled updates to search by severity critical updates critical and recommended updates or all updates so the list yo
88. ge 28 e Using the keyboard on page 30 e Using the ThinkPad pointing device on page 32 e Power management on page 33 e Connecting to the network on page 36 e Presentations and multimedia on page 38 e Changing display settings on page 38 e Using an external monitor on page 38 e Using a projector on page 39 e Using dual display on page 39 e Using audio features on page 40 e Using the camera on page 41 e Using a flash media card on page 41 Registering your computer When you register your computer information is entered into a database which enables Lenovo to contact you in case of a recall or other severe problem In addition some locations offer extended privileges and services to registered users When you register your computer with Lenovo you also will receive the following benefits e Quicker service when you call Lenovo for help e Automatic notification of free software and special promotional offers To register your computer with Lenovo do one of the following e Go to http www lenovo com register and follow the instructions on the screen to register your computer e Connect your computer to the Internet and register your computer through a preinstalled registration program by opening the Lenovo Support program Then click Registration and follow the instructions on the screen to register your computer Copyright Lenovo 2013 15 Frequ
89. goes blank while the computer is on Solution Your screen saver or power management might have been enabled Do either of the following Touch the TrackPoint pointing device or the ThinkPad trackpad or press a key to exit the screen saver Press the power button to resume from sleep or hibernation 84 User Guide Beep errors Table 6 Beep errors Problem Solution S One short beep pause three short beeps pause three The memory module has a problem Have the computer more short beeps and one short beep serviced Three short beeps pause one short beep pause one PCI resource allocation failure Power off the computer more short beep and three short beeps and remove the PCI devices If the beeps persist have the computer serviced One long and two short beeps The video function has a problem Have the computer serviced Four cycles of four short beeps The Security Chip has a problem Have the computer serviced Five short beeps The system board has a problem Have the computer serviced Five short beeps pause five short beeps and pause Continue to boot immediately when the error was detected Memory module problems Print these instructions now and keep the instructions with your computer for reference later If your memory module is not operating properly check the following items 1 Check for error messages during startup Follow the appropriate corrective actions for power on self test POST error mess
90. h without pounding the keys Leg position Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest What if you are traveling It might not be possible to observe the best ergonomic practices when you are using your computer while on the move or in a casual setting Regardless of the setting try to observe as many of the tips as possible Sitting properly and using adequate lighting for example will help you maintain desirable levels of comfort and performance Questions about vision The visual display screens of ThinkPad notebook computers are designed to meet the highest standards and to provide you with clear crisp images and large bright displays that are easy to see yet easy on the eyes Of course any concentrated and sustained visual activity can be tiring If you have questions on eye fatigue or visual discomfort consult a vision care specialist for advice Comfort Observe the following guidelines to achieve greater comfort and improve performance Active sitting and rest breaks The longer you sit and work with your computer the more important it is to observe your working posture Follow Ergonomic information on page 43 and practice active sitting to avoid discomfort associated with your working postures Making minor voluntary postural changes and taking short frequent work breaks are the key ingredients for healthy computing Your computer is light and mobile you can easily repos
91. he Startup menu items Default values are in boldface Note Some items are displayed on the menu only if the computer supports the corresponding features Table 5 Startup menu items Boot Select the boot device when you press the power button to turn on the computer UEFI Legacy Boot Both if OS Optimized Defaults Select system boot capability is Disabled e Both The system boots by the UEFI Only if OS Optimized following UEFI Legacy Boot Priority Defaults is Enabled setting Legacy Only UEFI Only The system boots from the UEFI enabled operating system UEFI Legacy Boot Priority Legacy Only The system boots from e UEFI First any operating system other than the e Legacy First UEFI enabled one CSM Support for UEFI Only Note If you select UEFI Only the system cannot boot from the bootable e No devices that do not have the UEFI e Yes enabled operating system Compatibility Support Module CSM is required for booting the legacy operating system If you select UEFI Only CSM Support will be selectable For Both or Legacy Only mood CSM Support will not be selectable Boot Mode Quick The Quick boot is intended to boot the operating system as soon as possible by reducing the POST elapsed time The Diagnostics boot is to be used for the problem determination by performing tests of the devices Diagnostics Option Key Display Enabled If you select Disabled then the message Disabled To interrupt normal startu
92. he um e mail para reciclar lenovo com informando o modelo n mero de s rie e cidade a fim de enviarmos as instru es para o correto descarte do seu produto Lenovo Battery recycling information for the European Union EU 108 User Guide Notice This mark applies only to countries within the European Union EU Batteries or packaging for batteries are labeled in accordance with European Directive 2006 66 EC concerning batteries and accumulators and waste batteries and accumulators The Directive determines the framework for the return and recycling of used batteries and accumulators as applicable throughout the European Union This label is applied to various batteries to indicate that the battery is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European Directive 2006 66 EC batteries and accumulators are labeled to indicate that they are to be collected separately and recycled at end of life The label on the battery may also include a chemical symbol for the metal concerned in the battery Pb for lead Hg for mercury and Cd for cadmium Users of batteries and accumulators must not dispose of batteries and accumulators as unsorted municipal waste but use the collection framework available to customers for the return recycling and treatment of batteries and accumulators Customer participation is important to minimize any potential effects of batteries and accumulators on the e
93. ightly different from the illustrations in this topic e If you attach your computer to the dock and use the HDMI connector use the HDMI connector on the dock not the mini HDMI connector on the computer Copyright Lenovo 2013 59 Front view Security lock slot To protect your dock from theft you can purchase a security cable lock such as a Kensington style cable lock that fits this security lock slot to lock your dock to a desk table or other non permanent fixture Ea USB 3 0 connector Used to connect devices that are compatible with USB 3 0 EJ Always On USB 3 0 connector By default the Always On USB 3 0 connector enables you to charge some mobile digital devices and smartphones when your computer is in sleep or hibernation mode For more information refer to the documentation that comes with the dock EJ Combo audio connector Used to connect headphones or a headset that has a 3 5 mm 0 14 inch 4 pole plug H Power indicator The illuminated ThinkPad logo on the dock functions as a power indicator for the dock i Power button Press the power button to turn on or turn off the dock 60 User Guide Rear view Ag USB 2 0 connector Used to connect devices that are compatible with USB 2 0 H Ethernet connector Used to connect the dock to an Ethernet LAN EJ HDMI connector Used to connect a digital audio device or video monitor that is compatible with HDMI E Power connector Used to connect the ac power
94. igitizer Pen Using the multi touch screen Operating modes Rotating the computer display Notebook mode Stand mode Tablet mode Tent mode Special keys Using the keyboard Using the ThinkPad pointing dee Power management i Checking the battery status Using the ac power adapter Charging the battery Maximizing the battery life Managing the battery power Power saving modes Connecting to the network Ethernet connections Copyright Lenovo 2013 oh OWMWOANNOAW Er a Sa DD CO Oo OWWWWWWWWWWNNNNNND BAA aan nm MDMOAARHKRRBDHANDOWAAAWSAWANHNANNOO UO Wireless connections Presentations and multimedia Changing display settings Using an external monitor Using a projector Using dual display Using audio features Using the camera Using a flash media card Chapter 3 You and your computer Accessibility and comfort Ergonomic information Comfort fog Accessibility information i Traveling with your computer Travel tips Travel accessories Chapter 4 Security Attaching a mechanical lock Using passwords Typing passwords Power on password Supervisor password Hard disk passwords Hard disk security Setting the security chip Notice on deleting data from your ard disk dive or solid state drive Using firewalls FRE Protecting data against viruses Chapter 5 Recovery overview Refreshing your computer Resetting your a to the factory default settings
95. ing system It can help you protect the operating system and data stored on your computer even if your computer is lost or stolen BitLocker works by encrypting all user and system files including the swap and hibernation files BitLocker uses a Trusted Platform Module to provide enhanced protection for your data and to ensure early boot component integrity A compatible TPM is defined as a V1 2 TPM To check the BitLocker status go to Control Panel and click System and Security gt BitLocker Drive Encryption For more information about Windows BitLocker Drive Encryption see the help information system of the Windows operating system or search for Microsoft Windows BitLocker Drive Encryption Step by Step Guide on the Microsoft Web site Disk Encryption hard disk drive and Encryption solid state drive Some models contain the Disk Encryption hard disk drive or Encryption solid state drive This feature helps to protect your computer against security attacks on media NAND flash or device controllers by use of a hardware encryption chip For the efficient use of the encryption feature be sure to set a hard disk password for the internal storage device Setting the security chip Strict security requirements are imposed on network client computers that transfer confidential information electronically Depending on the options you ordered your computer might have an embedded security chip a cryptographic microprocessor With the sec
96. ing your computer 23 If your computer is in notebook mode do the following to turn the computer into stand mode Note Your computer might look slightly different from the illustrations in this topic 1 Slowly rotate the display clockwise until the back of the display is facing the base cover 2 Position your computer as shown Your computer is now in stand mode In stand mode the keyboard the ThinkPad trackpad and the TrackPoint pointing stick are automatically disabled By default the autorotate feature is enabled To avoid undesired screen rotation press the screen rotation lock button to disable the autorotate feature For instructions on how to use the button refer to Using the tablet buttons on page 17 After you press the screen rotation lock button the autorotate feature is disabled and the autorotate off indicator is displayed on your screen In stand mode you can use the tablet buttons to control your computer For instructions on how to use the tablet buttons refer to Using the tablet buttons on page 17 24 User Guide Tablet mode This section provides information about tablet mode You can use the computer in tablet mode in scenarios that require frequent interaction with the screen such as browsing the Web site and watching movies Attention Do not rotate the computer display with too much force otherwise the computer display or hinges might be damaged Do not apply too much force to the uppe
97. ion can help you safely use your notebook computer Follow and retain all information included with your computer The information in this document does not alter the terms of your purchase agreement or the Lenovo Limited Warranty For more information see Warranty Information in the Safety Warranty and Setup Guide that comes with your computer Customer safety is important Our products are developed to be safe and effective However personal computers are electronic devices Power cords power adapters and other features can create potential safety risks that can result in physical injury or property damage especially if misused To reduce these risks follow the instructions included with your product observe all warnings on the product and in the operating instructions and review the information included in this document carefully By carefully following the information contained in this document and provided with your product you can help protect yourself from hazards and create a safer computer work environment Note This information includes references to power adapters and batteries In addition to notebook computers some products such as speakers and monitors ship with external power adapters If you have such a product this information applies to your product In addition computer products contain a coin sized internal battery that provides power to the system clock even when the computer is unplugged so the battery safety
98. ion is turned on and set by doing the following 1 Open Control Panel 90 User Guide Click Hardware and Sound Click Sound Click the Recording tab in the Sound window Select Microphone and click the Properties button Click the Levels tab and move the Microphone Boost slider upwards Click OK N OO FB W PD Note For details about controlling volume refer to your Windows online help Problem A volume or balance slider cannot be moved Solution The slider might be grayed out This means that its position is fixed by the hardware and cannot be changed Problem The volume sliders do not stay in place when some audio applications are used Solution It is normal for the sliders to change position when certain sound applications are used The applications are aware of the settings in the Volume Mixer window and are allowed to change the settings themselves An example is the Windows Media Player Usually the application has sliders available to control the sound from within the application Problem The balance slider cannot completely mute one channel Solution The control is designed to compensate for minor differences in balance and does not completely mute either channel Problem There is no volume control for MIDI sound in the Volume Mixer window Solution Use the hardware volume control This is because the built in synthesizer software does not support the control Problem The sound cannot be tu
99. isc or a flash update program running in the Windows environment When you install a new program a device driver or hardware you might be informed to update the UEFI BIOS For instructions on how to update the UEFI BIOS go to http www lenovo com ThinkPadDrivers Using system management This topic is primarily intended for the network administrators Your computer is designed for manageability so that you can redirect more resources to better meet your business objectives This manageability known as Total Cost of Ownership TCO enables you to remotely operate client computers in the same way as you operate your own computer such as turning on a client computer formatting a hard disk drive and installing a program Once the computer is configured and operational you can manage it by using the software and the manageability features that are already integrated into the client computer and the network Chapter 7 Advanced configuration 73 Desktop Management Interface The UEFI BIOS of your computer supports an interface called System Management BIOS SMBIOS Reference Specification version 2 7 1 SMBIOS provides information about the hardware components of your computer It is the responsibility of the UEFI BIOS to provide information about itself and the devices on the system board This specification documents the standards for getting access to this BIOS information Preboot eXecution Environment The Preboot eXecuti
100. isplayed Select Yes to save the configuration changes and exit Note You might want to record your password and store it in a safe place Otherwise if you forget the password you have to take your computer to a Lenovo reseller or a marketing representative to have the password canceled Supervisor password The supervisor password protects the system information stored in the ThinkPad Setup program If you have set a Supervisor password no one can change the configuration of the computer without the password It provides the following security features e If only a supervisor password is set a password prompt is displayed when you try to start the ThinkPad Setup program Unauthorized users cannot access the ThinkPad Setup program without the password e The system administrator can use the supervisor password to access a computer even if the user of that computer has set a power on password The supervisor password overrides the power on password e If both a supervisor password and a power on password are set you can do the following only if you have the supervisor password Changing or deleting the power on password Changing or deleting the supervisor password Changing date and time Specifying the minimum length for power on password and hard disk password Changing the setting for the security chip Enabling or disabling the following features 48 User Guide Flash over LAN Lock UEFI BIOS Settings
101. ition your working surface to accommodate many posture modifications Work area setup options Familiarize yourself with all of your office furniture so that you know how to adjust your work surface seat and other work tools to accommodate your preferences for comfort If your work area is not in an office setting be sure to take special note of employing active sitting and taking work breaks Many ThinkPad product solutions are available to help you modify and expand your computer to best suit your needs Access the following Web site to view some of these options http www lenovo com accessories services index html Explore your options for docking solutions and external products that provide the adjustability and features that you want Accessibility information Lenovo is committed to providing people with disabilities greater access to information and technology As a result the following information provides ways to help users that have hearing vision and mobility limitations get the most out of their computer experience 44 User Guide Assistive technologies enable users to access information in the most appropriate way Some of these technologies are already provided in your operating system Others can be purchased through vendors or accessed through the World Wide Web http www lenovo com healthycomputing Assistive technologies Some accessibility technologies are available through the Accessibility Options program Depending
102. l for the external monitor If you cannot find your monitor on the list stop the installation of this driver and use the driver shipped with your monitor 14 After updating the driver click Close Changing the color settings To change the color settings do the following 1 Right click on the desktop and click Screen resolution 2 Click Advanced Settings and then select the Color Management tab 3 Click Color Management and then select the Advanced tab 4 Change the color settings as you desired and then click Close Considerations for connecting an external monitor e When installing an operating system you must install the display driver for your monitor that is provided with the computer and the monitor INF file that is provided with the external monitor e If you set a resolution higher than the resolution you are using on the computer monitor and use an external monitor that does not support that resolution take advantage of the virtual screen function which enables you to display only a part of the high resolution screen image your computer produces You can see other parts of the image by moving the screen with the TrackPoint pointing device or another pointing device e Ifthe external monitor you are using is outdated the resolution and the refresh rate might be limited Using a projector To make presentations you can connect a projector to your computer through the VGA connector on your computer Note It might
103. layed Press Enter again to continue The user hard disk password is changed Note If you leave the Enter New Password and Confirm New Password fields blank and press Enter twice the user hard disk password is removed Tips on using the hard disk passwords e You can set the minimum length of a hard disk password through the Security menu e lf you set a hard disk password of over seven characters the hard disk drive can be used only with a computer that can recognize a hard disk password of over seven characters If you then install the hard disk drive in a computer that cannot recognize a hard disk password that contains more than seven characters you cannot access the drive e Record your password and store it in a safe place If you forget the user hard disk password or both user and master hard disk passwords Lenovo cannot reset your passwords or recover data from the hard disk drive You must take your computer to a Lenovo reseller or a marketing representative to have the hard disk drive replaced Proof of purchase is required and a fee will be charged for parts and service Hard disk security To protect passwords from unauthorized security attacks refer to the following tips to maximize security e Set a power on password as well as a hard disk password for your internal solid state drive or hard disk drive Refer to the procedures in Power on password on page 47 and Hard disk passwords on page 50 For security a
104. le it and change the display output location If a DVD movie or a video clip is playing stop the playback close the application and then change the display output location e Problem The screen position on the external monitor is incorrect when that monitor is set for a high resolution Solution Sometimes when you use a high resolution such as 1600x1200 the image is shifted to left or right on the screen To correct this first ensure that your external monitor supports the display mode the resolution and the refresh rate that you have set If it does not set a display mode that the monitor supports If it does support the display mode you have set go to the setup menu for the monitor itself and adjust the settings there Usually the external monitor has buttons for access to the setup menu For details see the documentation that comes with the monitor Audio problems e Problem Wave or MIDI sound does not play correctly Solution Ensure that the built in audio device is configured correctly 1 Open Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 Double click Sound video and game controllers 5 Make sure that the Conexant HD Audio driver is enabled and configured correctly e Problem Recordings made using the microphone input are not loud enough Solution Ensure that the Microphone Boost funct
105. lecting and Recycling Services for the collecting reuse and recycling of disused computers and monitors For details visit the Lenovo Web site at http www lenovo com services_warranty jp ja recycle pcrecycle Pursuant to the Law for Promotion of Effective Utilization of Resources the collecting and recycling of home used computers and monitors by the manufacturer was begun on October 1 2003 This service is provided free of charge for home used computers sold after October 1 2003 For details go to http www lenovo com services_warranty jp ja recycle personal Copyright Lenovo 2013 107 Disposing of Lenovo computer components Some Lenovo computer products sold in Japan may have components that contain heavy metals or other environmental sensitive substances To properly dispose of disused components such as a printed circuit board or drive use the methods described above for collecting and recycling a disused computer or monitor Disposing of disused lithium batteries from Lenovo computers A button shaped lithium battery is installed inside your Lenovo computer to provide power to the computer clock while the computer is off or disconnected from the main power source If you need to replace it with a new one contact your place of purchase or contact Lenovo for service If you need to dispose of a disused lithium battery insulate it with vinyl tape contact your place of purchase or an industrial waste disposal operator and fo
106. ll remain muted when you turn on your computer again To unmute the microphones press F4 En Darkens the display EA Brightens the display You can temporarily change the computer display brightness by pressing the two keys To change the default brightness level right click the battery status icon in the Windows notification area Then click Adjust screen brightness and make changes as desired EA Switches the display output location between the computer display and an external monitor Note You also can press Windows P to switch between the computer display and an external monitor Ee Enables or disables the wireless networking features For more information on the wireless features refer to Wireless connections on page 36 EA Opens the Settings charm Chapter 2 Using your computer 29 E Opens the Search charm Ea Views the programs that you have opened EA Views all the programs 2 a Controls the keyboard backlight There are three modes for the keyboard backlight Off Low and High Press Fn Spacebar to change the modes of the keyboard backlight Fn B Has the same function as the Break key Fn P Has the same function as the Pause key Fn S Has the same function as the SysRq key Fn K Has the same function as the ScrLK key EI Windows key Press the Windows key to switch between the current workspace and the Start screen For information about using the Windows key with other keys ref
107. llow their instructions Disposal of a lithium battery must comply with local ordinances and regulations Disposing of a disused battery pack from Lenovo notebook computers Your Lenovo notebook computer has a lithium ion battery pack or a nickel metal hydride battery pack If you are a company employee who uses a Lenovo notebook computer and need to dispose of a battery pack contact the proper person in Lenovo sales service or marketing and follow that person s instructions You also can refer to the instructions at http www lenovo com jp ja environment recycle battery If you use a Lenovo notebook computer at home and need to dispose of a battery pack you must comply with local ordinances and regulations You also can refer to the instructions at http www lenovo com jp ja environment recycle battery Recycling information for Brazil Declarac es de Reciclagem no Brasil Descarte de um Produto Lenovo Fora de Uso Equipamentos el tricos e eletr nicos nao devem ser descartados em lixo comum mas enviados a pontos de coleta autorizados pelo fabricante do produto para que sejam encaminhados e processados por empresas especializadas no manuseio de res duos industriais devidamente certificadas pelos org os ambientais de acordo com a legisla o local A Lenovo possui um canal espec fico para auxili lo no descarte desses produtos Caso voc possua um produto Lenovo em situa o de descarte ligue para o nosso SAC ou encamin
108. longer password is recommended Chapter 4 Security 51 e To provide reliable security for UEFI BIOS use the security chip and a security application with a Trusted Platform Module TPM management feature Refer to Setting the security chip on page 52 Note The Microsoft Windows 8 1 operating system supports the TPM management feature e f a Disk Encryption hard disk drive and Encryption solid state drive is installed in your computer be sure to protect the contents of your computer memory from unauthorized access by use of drive encryption software such as Microsoft Windows BitLocker Drive Encryption which is supported in the Professional and Enterprise editions of the Windows 8 1 operating system Refer to Using Windows BitLocker Drive Encryption on page 52 e Before you dispose of sell or hand over your computer be sure to delete data stored on it For more information refer to Notice on deleting data from your hard disk drive or solid state drive on page 53 Note The hard disk drive built into your computer can be protected by UEFI BIOS Using Windows BitLocker Drive Encryption To help protect your computer against unauthorized access be sure to use drive encryption software such as Windows BitLocker Drive Encryption Windows BitLocker Drive Encryption is an integral security feature of the Windows 8 1 operating systems It is supported in the Professional and Enterprise editions of the Windows 8 1 operat
109. lso can help manage your passwords recover a forgotten password monitor security settings on your computer and suggest how to enhance your computer security e Communications Utility Use the Communications Utility program to configure settings for the integrated camera and audio devices e Lenovo Companion Through the Lenovo Companion program you can get the information about the accessories for your computer view blogs and articles about your computer and check for other recommended programs e Lenovo Settings Use the Lenovo Settings program to enhance your computing experience by turning your computer into a portable hotspot configuring camera and microphone settings optimizing your power settings and creating and managing multiple network profiles e Lenovo Solution Center The Lenovo Solution Center program enables you to troubleshoot and resolve computer problems It combines diagnostic tests system information collection security status and support information along with hints and tips for maximum system performance e Lenovo Support The Lenovo Support program enables you to register your computer with Lenovo check the computer health condition and battery status download and view user manuals for your computer get the warranty information of your computer and explore help and support information e Lenovo Tools The Lenovo Tools program helps you work more easily and securely by providing easy access to various te
110. mobile digital devices and smartphones when your computer is in the following situations e When your computer is on or in sleep mode e When your computer is in hibernation mode or is turned off but connected to ac power If you want to charge these devices when your computer is in hibernation mode or is turned off and the computer is not connected to ac power do the following e Press the Windows key to go to the Start screen e Click Lenovo Settings gt Power Then select Enable USB charge from the computer battery even when the computer is off check box The Always On USB 3 0 connector also can be used as a USB 3 0 connector to connect devices compatible with a USB interface such as a USB printer or a digital camera Chapter 1 Product overview 5 Attention When you attach a USB cable to the connector ensure that the USB mark is facing upward Otherwise the connector might be damaged J Audio connector Connect headphones or a headset that has a 3 5 mm 0 14 inch 4 pole plug to the audio connector to listen to the sound from the computer Notes e If you are using a headset with a function switch do not press this switch while using the headset If you press it the headset microphone will be disabled and the integrated microphones on the computer will be enabled instead e The audio connector does not support a conventional microphone For more information see Using audio features on page 40 Bottom view Not
111. mputer Notes e Your computer might look slightly different from the illustrations in this topic e In notebook mode the keyboard the ThinkPad trackpad and the TrackPoint pointing stick are automatically enabled In stand mode tablet mode and tent mode the keyboard the ThinkPad trackpad and the TrackPoint pointing stick are automatically disabled 28 User Guide Fa Function keys g al Press Fn Esc to enable or disable the Fn Lock function When the Fn Lock function is disabled The Fn Lock indicator is off default mode To initiate the special function of each key press the function key directly To input F1 F12 you need to press the Fn key and the corresponding function key When the Fn Lock function is enabled The Fn Lock indicator turns on To input F1 F12 press the function keys directly To initiate the special function of each key you need to press the Fn key and the corresponding function key EJ Mutes or unmutes the speakers When the speakers are muted the speaker mute indicator turns on If you mute the sound and turn off your computer the sound will remain muted when you turn on your computer again To turn on the sound press F1 F2 or F3 EA Decreases the speaker volume lt a J Increases the speaker volume ES Mutes or unmutes the microphones When the microphones are muted the microphone mute indicator turns on If you mute the microphones and turn off your computer the microphones wi
112. n the amount of system activity and the battery charge level Extended contact with your body even through clothing could cause discomfort or even a skin burn Periodically take breaks from using the keyboard by lifting your hands from the palm rest and be careful not to use the keyboard for any extended length of time Do not operate your computer or charge the battery near flammable materials or in explosive environments Ventilation slots fans and or heat sinks are provided with the product for safety comfort and reliable operation These features might inadvertently become blocked by placing the product on a bed sofa carpet or other flexible surface Never block cover or disable these features When the ac power adapter is connected to an electrical outlet and your computer it generates heat Do not place the adapter in contact with any part of your body while using it Never use the ac power adapter to warm your body Extended contact with your body even through clothing may cause a skin burn For your safety always follow these basic precautions with your computer Keep the cover closed whenever the computer is plugged in Regularly inspect the outside of the computer for dust accumulation Remove dust from vents and any perforations in the bezel More frequent cleanings might be required for computers in dusty or high traffic areas Do not restrict or block any ventilation openings Do not operate your computer inside fu
113. n off the computer and allow it to cool to room temperature After it cools recharge the battery If it still cannot be charged call Lenovo Customer Service to have it serviced An ac power adapter problem Problem The ac power adapter is connected to the computer and the working electrical outlet but the power adapter power plug icon is not displayed on the taskbar Also the system status indicator does not blink Solution Do the following 1 Ensure that the connection of the ac power adapter is correct For instructions on connecting the ac power adapter see Safety Warranty and Setup Guide that comes with your computer 2 If the connection of the ac power adapter is correct turn off the computer then disconnect the ac power adapter 3 Reconnect the ac power adapter then turn on the computer 4 If the power adapter icon still is not displayed on the taskbar and the system status indicator does not blink have the ac power adapter and your computer serviced Note To display the power adapter power plug icon click Show hidden icons on the taskbar Power problems Print these instructions now and keep the instructions with your computer for reference later 92 User Guide If your computer is getting no power at all check the following items 1 Verify the power button Refer to Status indicators on page 7 The power button is lit whenever the computer is on 2 Check all power connections Remove any power
114. n to zoom out Windows 8 1 touch gestures and mouse actions The following table lists the touch gestures and mouse actions supported by the Window 8 1 operating system Note Your computer screen might look different from the following illustrations To display the charms that contain Swipe in from the right edge Move the cursor to the bottom right system commands such as Start or top right corner of your screen Settings Search Share and Devices To display the open applications and Move the cursor to the upper left switch applications corner of your screen and then click the desired application Chapter 2 Using your computer 19 To view the recently used applications or select an application from the list To view all applications on the Start screen To enlarge or reduce the size of an icon remove an icon from the Start screen or remove an application To view the application commands on an open application such as Copy Save and Delete depending on the applications To close the current application 20 User Guide Swipe in and out on the left edge e Swipe in from the top or bottom edge tap Customize and then tap the desired icon e Press and hold the desired icon Swipe in from the top or bottom edge Swipe in from the top edge to the bottom Move the cursor to the upper left corner of your screen
115. nction may result in injury or death to persons The information contained in this document does not affect or change Lenovo product specifications or warranties Nothing in this document shall operate as an express or implied license or indemnity under the intellectual property rights of Lenovo or third parties All information contained in this document was obtained in specific environments and is presented as an illustration The result obtained in other operating environments may vary Lenovo may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Any references in this publication to non Lenovo Web sites are provided for convenience only and do not in any manner serve as an endorsement of those Web sites The materials at those Web sites are not part of the materials for this Lenovo product and use of those Web sites is at your own risk Any performance data contained herein was determined in a controlled environment Therefore the result obtained in other operating environments may vary significantly Some measurements may have been made on development level systems and there is no guarantee that these measurements will be the same on generally available systems Furthermore some measurements may have been estimated through extrapolation Actual results may vary Users of this document should verify the applicable data for their specific environment Copyright Lenov
116. ndows 8 1 operating system do the following 1 Start the ThinkPad Setup program See Using the ThinkPad Setup program on page 64 2 Select Startup gt Boot to display the Boot Priority Order submenu 3 Select the drive that contains the Windows 8 1 operating system installation program for example USB HDD 4 Press the F10 key to exit the ThinkPad Setup program 5 Connect the drive that contains the Windows 8 1 operating system installation program to the computer and restart the computer 6 Install the Windows 8 1 fix modules Go to the Microsoft Knowledge Base home page at http support microsoft com Type the number of the fix module in the search field then click Search 7 Install the registry patches To download and install the registry patches go to the Lenovo Support Web site at http www lenovo com support 8 Install the device drivers See Installing device drivers on page 64 Note After installing the operating system do not change the initial UEFI Legacy Boot setting in the ThinkPad Setup program Otherwise the operating system will not start correctly When you install the Windows 8 1 operating system you might need one of the following country or region codes Copyright Lenovo 2013 63 Installing device drivers Device driver is the program that operates a particular hardware device of the computer If a device does not perform well or you install a new device you need to install
117. nents or your proof of purchase e Description of the problem e Exact wording of any error messages e Hardware and software configuration information for your system Telephone numbers For a list of the Lenovo Support phone numbers for your country or region go to http www lenovo com support phone or refer to the Safety Warranty and Setup Guide that comes with your computer Note Phone numbers are subject to change without notice The latest phone numbers are available at http www lenovo com support phone If the number for your country or region is not provided contact your Lenovo reseller or Lenovo marketing representative Purchasing additional services During and after the warranty period you can purchase additional services such as support for Lenovo and non Lenovo hardware operating systems and application programs network setup and configuration services upgraded or extended hardware repair services and custom installations services Service availability and service name might vary by country For more information about these services go to http www lenovo com accessories services index html Chapter 10 Getting support 99 100 User Guide Appendix A Regulatory information Wireless related information Wireless interoperability The wireless LAN card is designed to be interoperable with any wireless LAN product that is based on DSSS CCK and or OFDM radio technology and is compliant to The 802
118. nge the display output location by pressing F7 This enables you to switch between viewing output on the external monitor the computer monitor and both monitors Note If your computer cannot detect the external monitor right click on the desktop then select Screen resolution Click the Detect button Setting the external monitor type To set the external monitor type do the following 1 Connect the external monitor to your computer and then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button 4 Select the external monitor and set Resolution 5 Click Advanced Settings 38 User Guide 6 Click the Monitor tab Check the monitor information to make sure that the monitor type is correct If it is click OK to close the window otherwise proceed with the following steps 7 If more than two monitor types are displayed select Generic PnP Monitor or Generic Non PnP Monitor 8 Click Properties If you are prompted for an administrator password or confirmation type the password or provide confirmation 9 Click the Driver tab 10 Click Update Driver 11 Click Browse my computer for driver software and then click Let me pick from a list of device drivers on my computer 12 Clear the Show compatible hardware check box 13 Select the correct manufacturer and mode
119. nvironment and human health due to the potential presence of hazardous substances For proper collection and treatment go to http www lenovo com recycling Battery recycling information for Taiwan BE FS Ha Te Wc Battery recycling information for the United States and Canada RE O 822 US amp Canada Only Recycling information for China ORF AET m EAEE RA HAN PE A BASUA RA WP m A EHRT mT y E ZRA BAET m PAEA IE AML aA HA ZAPI HEALER SEAS EREITEA ES ERI E va RATE A http support lenovo com cn activity 551 htm Appendix B WEEE and recycling statements 109 110 User Guide Appendix C Restriction of Hazardous Substances Directive RoHS European Union RoHS Lenovo products sold in the European Union on or after 3 January 2013 meet the requirements of Directive 2011 65 EU on the restriction of the use of certain hazardous substances in electrical and electronic equipment RoHS recast or RoHS 2 For more information about Lenovo progress on RoHS go to http www lenovo com social_responsibility us en ROHS_Communication pdf China RoHS FRHYSESEHEHRNTANEMREE
120. o 2013 115 Trademarks The following terms are trademarks of Lenovo in the United States other countries or both Lenovo Active Protection System ThinkPad ThinkVantage TrackPoint UltraConnect Intel and Intel SoeedStep are trademarks of Intel Corporation in the U S and or other countries BitLocker Microsoft and Windows are trademarks of the Microsoft group of companies BlackBerry and related trademarks names and logos are the property of Research In Motion Limited and are registered and or used in the U S and countries around the world Used under license from Research In Motion Limited The terms HDMI and HDMI High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Other company product and service names may be trademarks or service marks of others 116 User Guide ThinkPad
121. o audio connector 3 5 mm 0 14 inch in diameter 40 User Guide Your computer also has an audio chip that enables you to enjoy various multimedia audio features such as the following e Playback of MIDI and MP3 files e Recording and playback of PCM and WAV files e Recording from various sound sources such as a headset attached The following table shows the supported functions for the audio devices attached to the connectors on your computer or the supported ThinkPad OneLink Dock Table 2 Audio feature list Connector Headset with a 3 5 mm Conventional Conventional 0 14 inch 4 pole plug headphone microphone Combo audio connector on the Headphone and Headphone function Not supported computer microphone functions supported supported Combo audio connector on the Headphone and Headphone function Not supported supported ThinkPad OneLink microphone functions supported Dock supported Configuring for sound recording To configure the microphone for optimal sound recording use the Conexant HD Audio Manager program To start the program go to Control Panel and click Hardware and Sound gt Conexant HD Audio Manager Using the camera If your computer has a camera you can use the camera to preview your video image and take a snapshot of your current image To start the camera click Camera from the Start screen When the camera is started the green camera in use indicator turns on You also can use the integrated cam
122. o locate the reset hole refer to Bottom view on page 6 Reattach the ac power adapter Notes a If the computer does not turn on continue with step 3 b Ifthe computer starts with ac power but does not start when ac power is disconnected call the Customer Support Center for support Go to http www lenovo com support phone for the latest list of support phone numbers for your country or region 3 Remove all external devices that are attached to your computer keyboard mouse printer scanner and so on Repeat step 2 If the computer still does not start up call the Customer Support Center and a Customer Support Specialist will assist you Spills on the keyboard With a mobile computer there are increased chances of spilling liquids on the keyboard Because most liquids conduct electricity liquid spilled on the keyboard could create numerous short circuits potentially causing irreparable damage to your computer If you spill something on your computer Attention Ensure that no liquid creates a short circuit between you and the ac power adapter if in use Although you might lose some data or work by turning off the computer immediately leaving the computer on might make your computer unusable 1 Carefully unplug the ac power adapter immediately 2 Turn off the computer immediately The more quickly you stop the current from passing through the computer the more likely you will reduce damage from short circuits
123. on Environment PXE technology makes the computer more manageable by enabling the computer to start from a server Your computer supports the personal computer functions that PXE requires For example with the appropriate LAN card your computer can be started from the PXE server Note The Remote Initial Program Load RIPL or RPL function cannot be used with your computer Asset ID EEPROM The Asset ID EEPROM contains information about the computer configuration and the serial numbers of the key components It also includes a number of blank fields where you can record information about the end users in your network 74 User Guide Chapter 8 Preventing problems An important part of owning a ThinkPad notebook computer is maintenance With proper care you can avoid common problems The chapter provides information that can help you keep your computer running smoothly e General tips for preventing problems on page 75 e Making sure device drivers are current on page 76 e Taking care of your computer on page 77 General tips for preventing problems This topic provides the following tips to help you prevent computing problems e f your computer is equipped with both a hard disk drive and an M 2 solid state drive you are not recommended to use the M 2 solid state drive as a bootable device The M 2 solid state drive is designed and developed for cache function purpose only If you use the M 2 solid state drive
124. onnectors can charge e Enabled external device during low power states standby hibernate or power off If the system runs on battery mode this will work only in standby state e Enabled USB connectors are powered during low power states Disabled USB connectors are disabled during low power states Always On USB Charge in Disabled Enable or disable charging off mode iPod R iPhone TM or Enabled Ai BlackBerry R smartphone when system is turned off Chapter 7 Advanced configuration 65 Table 3 Config menu items continued Enabled Enables charging when system is turned off Disabled Disables charging when system is turned off USB 3 0 Mode e Disabled Set the USB 3 0 controller e Enabled mode for the connectors shared between USB 2 0 and USB 3 0 e Auto controller If you select Auto it will enable you to connect and route appropriate USB 3 0 or USB 2 0 connectors If you select Enabled it will enable the USB 3 0 mode and allow the USB 3 0 to be supported in the Windows 8 1 operating system If you select Disabled it will disable and hide the USB 3 0 controller and the USB 3 0 connectors will work as USB 2 0 connectors Keyboard Mouse Fn and Ctrl Key swap Disabled If you select Enabled the Fn key Enabled will work as the Ctrl key and the Ctrl key will work as the Fn key Note Even when Enabled is selected you need to press the Fn key to resume the computer from sleep mode to norm
125. out how to use your antivirus software refer to the help information system of your antivirus software 54 User Guide Chapter 5 Recovery overview This section provides information about the recovery solutions provided on your computer A Windows recovery image is preinstalled in the recovery partition on your computer The Windows recovery image enables you to refresh your computer or reset your computer to the factory default settings You can create recovery media as backups or replacement for the Windows recovery image With the recovery media you can troubleshoot and fix the problems on your computer even if you cannot start the Windows 8 1 operating system It is recommended that you create recovery media as early as possible For more information see Creating and using recovery media on page 56 Refreshing your computer If your computer does not perform well and the problem might be caused by a recently installed program you can refresh your computer without losing your personal files or changing your settings Attention If you refresh your computer the programs that came with your computer and the programs that you installed from Windows Store will be reinstalled but all other programs will be removed To refresh your computer do the following 1 Move your pointer to the top right or bottom right corner of the screen to bring up the charms Click Settings gt Change PC settings gt Update and recovery gt
126. ovo com support and search for the error message 2 Go to the Microsoft Knowledge Base homepage at http support microsoft com and search for the error message Sleep and hibernation problems e Problem The computer enters sleep mode unexpectedly Solution If the microprocessor overheats the computer automatically enters sleep mode to allow the computer to cool and to protect the microprocessor and other internal components Check the settings for sleep mode e Problem The computer enters sleep mode the sleep indicator turns on immediately after the power on self test Solution Ensure that The battery is charged The operating temperature is within the acceptable range Refer to Operating environment on page 12 If the battery is charged and the temperature is within range have the computer serviced e Problem A critical low battery error occurs and the computer immediately turns off Chapter 9 Troubleshooting computer problems 93 Solution The battery power is getting low Connect the ac power adapter to the computer and plug it into an electrical outlet Problem The computer display remains blank after you press Fn to return from sleep mode Solution Check whether an external monitor was disconnected or turned off while the computer was in sleep mode If you disconnected or turned off the external monitor connect it or turn it on before resuming the computer from the sleep mode When resuming the compu
127. ower adapter to the power jack of the computer Tips on using the ac power adapter You can check the status of your battery at any time by looking at the battery meter at the bottom of your display e When the ac power adapter is not in use disconnect it from the electrical outlet e Do not bind the power cord tightly around the ac power adapter transformer pack when it is connected to the transformer e Before you charge the battery make sure that its temperature is at least 10 C 50 F e You can charge the battery when the ac power adapter is connected to the computer and the battery is installed You need to charge the battery in any of the following conditions When you purchase a new battery When the battery meter at the bottom of your display shows that the battery power remaining is low If the battery has not been used for a long time Charging the battery When you check battery status and find that the percentage of power remaining is low or when the power alarm alerts you that the remaining power is low you need to charge your battery or replace it with a charged battery If an ac outlet is convenient plug the ac power adapter into it and then insert the jack into the computer The battery will be fully charged in about three to six hours This is affected by the battery size and the physical environment The battery status indicator will let you know that the battery is charging and will also notify you when
128. p press Enter will not be displayed during the POST 72 User Guide Table 5 Startup menu items continued Boot Device List F12 Option e Enabled If you select Enabled the F12 key will be e Disabled recognized and the Boot menu window will be displayed Boot Order Lock e Disabled If you select Disabled your computer e Enabled will boot using the default priority If you select Enabled your computer will boot using the priority you have customized Restart menu To exit the ThinkPad Setup program and restart the computer select Restart from the ThinkPad Setup menu The following submenu items are displayed e Exit Saving Changes Save the changes and restart the computer e Exit Discarding Changes Discard the changes and restart the computer e Load Setup Defaults Restore to the factory default settings Note Enable OS Optimized Defaults to meet the Windows 8 1 certification requirements When you change this setting some other settings are changed automatically such as CSM Support UEFI Legacy Boot Secure Boot and Secure RollBack Prevention e Discard Changes Discard the changes e Save Changes Save the changes Updating the UEFI BIOS The UEFI BIOS is the first program that the computer runs when the computer is turned on The UEFI BIOS initializes the hardware components and loads the operating system and other programs You can update the UEFI BIOS by starting your computer from a flash update optical d
129. p a log book Entries might include major hardware or software changes driver updates minor issues you have experienced and how you resolved the minor issues e If you ever need to run a recovery on your computer to return the preinstalled contents onto the machine the following tips might help along the way Remove all external devices such as the printer keyboard and so on Make sure that your battery is charged and your computer has the ac power connected Access ThinkPad Setup and load the default settings Restart the computer and start the recovery operation Copyright Lenovo 2013 75 If your computer uses discs as the recovery media do not remove the disc from the drive until prompted to do so e For suspected hard disk drive issues refer to Diagnosing problems on page 81 and run a diagnostic test for the drive before you call the Customer Support Center If your computer does not start up download the files to create a bootable self test medium from http www lenovo com hddtest Run the test and record any messages or error codes If the test returns any failing error codes or messages call the Customer Support Center with the codes or messages and the computer in front of you A technician will assist you further e f required you can find the contact information about the Customer Support Center for your country or region at http www lenovo com support phone When calling the Customer Support
130. ports and connectors The following are the most common problems with ports and connectors A USB problem Problem A device connected to the USB connector does not work Solution Open the Device Manager window Ensure that the USB device setup is correct and that the assignment of computer resource and the installation of the device driver are correct To open the Device Manager window go to Control Panel and click Hardware and Sound gt Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation Refer to Diagnosing problems on page 81 for a diagnostic test of the USB connector Chapter 9 Troubleshooting computer problems 95 A dock problem Problem The computer does not start when you try to turn it on and does not respond when you try to resume operation Solution Make sure that e The ThinkPad OneLink Dock is connected to power e The computer is correctly connected to the ThinkPad OneLink Dock 96 User Guide Chapter 10 Getting support This chapter provides information about getting help and support from Lenovo e Before you contact Lenovo on page 97 e Getting help and service on page 97 e Purchasing additional services on page 99 Before you contact Lenovo Often you can solve your computer problems by referring to the information in the explanations of error codes running diagnostic programs or by consulting the Lenovo
131. power when in portable mode Batteries supplied by Lenovo for use with your product have been tested for compatibility and should only be replaced with approved parts Never attempt to open or service any battery Do not crush puncture or incinerate batteries or short circuit the metal contacts Do not expose the battery to water or other liquids Only recharge the battery pack strictly according to instructions included in the product documentation Battery abuse or mishandling can cause the battery to overheat which can cause gasses or flame to vent from the battery pack or coin cell If you notice any signs of bulging leakage or corrosion on the exterior of the product this may be the result of an internal battery fault If this occurs stop using the product immediately and please contact the Lenovo Support team for further instructions Factory replacement of the batteries may be required Batteries can degrade when they are left unused for long periods of time For some rechargeable batteries particularly Lithium lon batteries leaving a battery unused in a discharged state could increase the risk of a battery short circuit which could shorten the life of the battery and can also pose a safety hazard Do not let rechargeable Lithium lon batteries completely discharge or store these batteries in a discharged state Do not attempt to replace the internal batteries Replacement of any batteries inside of your computer must be don
132. programs to help you work more easily and securely Depending on the Windows operating system preinstalled the programs might vary To learn more about the programs and other computing solutions offered by Lenovo go to http www lenovo com support To access Lenovo programs press the Windows key to go to the Start screen Click a Lenovo program to launch it If you cannot find the program you need move the pointer to the top right or bottom right corner of the screen to bring up the charms Then click the Search charm to search the desired program You computer might be preinstalled with the following Lenovo programs e Active Protection System The Active Protection System program protects your hard disk drive when the shock sensor inside your computer detects a condition that could damage the drive such as system tilt excessive vibration or shock The hard disk drive is less vulnerable to damage when it is not operating This is because when the hard disk drive is not operating the system stops it from spinning and might also move the read and write heads of the drive to areas that do not contain data As soon as the shock sensor senses 12 User Guide that the environment is stable again minimal change in system tilt vibration or shock it turns the hard disk drive on e Client Security Solution The Client Security Solution program protects your computer by securing client data and deflecting security breach attempts It a
133. puter 4 Remove the card and store it safely for future use Note If you do not remove the card from your computer after you eject the card from the Windows operating system the card can no longer be accessed To access the card you must remove it first then insert it again 42 User Guide Chapter 3 You and your computer This chapter provides information about accessibility comfort and travelling with your computer e Accessibility and comfort on page 43 e Traveling with your computer on page 45 Accessibility and comfort Good ergonomic practice is important to get the most from your personal computer and to avoid discomfort Arrange your workplace and the equipment you use to suit your individual needs and the kind of work that you perform In addition use healthy work habits to maximize your performance and comfort while using your computer The following topics provide information about arranging your work area setting up your computer equipment and establishing healthy work habits Lenovo is committed to providing the latest information and technology to our customers with disabilities Refer to our accessibility information which outlines our efforts in this area See Accessibility information on page 44 Ergonomic information Working in the virtual office might mean adapting to frequent changes in your environment Following some simple rules will make things easier and bring you the maximum bene
134. puter malfunction Your computer is designed and manufactured to minimize any effects of electrostatic charge An electrostatic charge above a certain limit however can increase the risk of ESD Therefore when using the computer close to an appliance that can produce negative ions give special attention to the following e Avoid directly exposing your computer to the air from an appliance that can produce negative ions e Keep your computer and peripherals as far as possible from such an appliance e Wherever possible ground your computer to facilitate safe electrostatic discharge Note Not all such appliances cause a significant electrostatic charge Be gentle with your computer e Avoid placing any objects including paper between the display and the keyboard or the palm rest e Do not turn your computer over while the ac power adapter is plugged in This could break the adapter plug Carry your computer properly e Before moving your computer be sure to remove any media turn off attached devices and disconnect cords and cables e When picking up your open computer hold it by the bottom Do not pick up or hold your computer by the display Handle storage media and drives properly e When installing the hard disk drive or solid state drive follow the instructions shipped with your hardware and apply pressure only where needed on the device e Turn off your computer before you replace the hard disk drive or solid state drive
135. r completes otherwise your data could become damaged Installing a flash media card Attention e Before you start installing a card touch a metal table or a grounded metal object This action reduces any static electricity from your body Static electricity could damage the card To install a flash media card do the following 1 Ensure that the card is correctly oriented 2 Insert the card firmly into the slot of the 4 in 1 media card reader If the plug and play feature is not enabled for the installed flash media card do the following to enable the feature 1 Go to Control Panel 2 Click Hardware and Sound 3 Click Device Manager If you are prompted for an administrator password or confirmation type the password or provide confirmation 4 From the Action menu select Add legacy hardware The Add Hardware Wizard starts 5 Follow the instructions on the screen Removing a flash media card Attention e Before removing a card stop the card first Otherwise data on the card might be damaged or lost e Do not remove a card while the computer is in sleep mode or hibernation mode Otherwise the system might not respond when you try to resume operation To remove a card do the following 1 Click the triangular icon on the taskbar to show hidden icons Then right click the Safely Remove Hardware and Eject Media icon 2 Select the item you want to remove to stop the card 3 Press the card to eject it from your com
136. r editing a document 32 User Guide Customizing the ThinkPad pointing device You can customize the ThinkPad pointing device to achieve the extended functions of the ThinkPad pointing device To customize the ThinkPad pointing device do the following 1 Go to Control Panel 2 Click Hardware and Sound gt Mouse gt ThinkPad 3 Follow the instructions on the screen Replacing the cap The cap ff on the end of the TrackPoint pointing stick is removable After you use the cap for a period of time you can replace the cap with a new one Note The TrackPoint cap used in your computer has grooves Ellas shown in the following illustration Ensure that you replace the TrackPoint cap with a correct one that has such grooves Power management When you use your computer away from electrical outlets you depend on battery power to keep your computer running Different computer components consume power at different rates The more you use the power intensive components the faster you consume battery power Spend more time unplugged with ThinkPad batteries Mobility has revolutionized business by enabling you to take your work wherever you go With ThinkPad batteries you will be able to work longer without being tied to an electrical outlet Checking the battery status The battery status icon in the Windows notification area displays the percentage of battery power remaining The rate at which you use battery power will determine how long
137. r right or upper left corner of the computer display If your computer is in stand mode do the following to turn the computer into tablet mode from stand mode Note Your computer might look slightly different from the illustrations in this topic 1 Position your computer as shown and slowly rotate the computer display clockwise 2 Position your computer as shown Your computer is now in tablet mode By default the autorotate feature is enabled 3 To avoid undesired screen rotation in tablet mode press the screen rotation lock button to disable the autorotate feature For instructions on how to use the button refer to Using the tablet buttons on page 17 Note After you press the screen rotation lock button the autorotate feature is disabled and the autorotate off indicator is displayed on your screen Chapter 2 Using your computer 25 In tablet mode the keyboard the ThinkPad trackpad and the TrackPoint pointing stick are automatically disabled In tablet mode you can use your computer in a creative and intuitive way by jotting down notes and illustrations with the Tablet Digitizer Pen and then storing them digitally For instructions on how to use the Tablet Digitizer Pen refer to Using the Tablet Digitizer Pen on page 17 You can use the tablet buttons to control your computer For instructions on how to use the tablet buttons refer to Using the tablet buttons on page 17 Your computer comes wi
138. rd disk drive serviced Message 2102 Detection error on HDD2 M 2 SATA Solution The M 2 SATA device is not working Have the M 2 SATA device serviced Message 2110 Read error on HDDO Main HDD Solution The main hard disk drive is not working Have the main hard disk drive serviced Message 2112 Read error on HDD2 M 2 SATA Solution The M 2 SATA device is not working Have the M 2 SATA device serviced Message 2200 Machine Type and Serial Number are invalid Solution Machine Type and Serial Number are invalid Have the computer serviced Message 2201 Machine UUID is invalid Solution Machine UUID is invalid Have the computer serviced Message Fan error Chapter 9 Troubleshooting computer problems 83 Solution Cooling fan has failed Have the computer serviced e Message Thermal sensing error Solution The thermal sensor is not functioning correctly Shut down the computer immediately and have the computer serviced Errors without messages e Problem My screen keeps blanking when do not want it to Solution Go the desktop and click the battery status icon from the Windows notification area Then click More power options gt Show additional plans gt High performance e Problem When turn on the computer nothing is displayed on the screen and the computer does not beep while starting up Note If you are not sure whether you heard any beeps turn off the computer by pressing and holding the power
139. rd disk password The master hard disk password is usually set and used by a system administrator It enables the administrator to access any hard disk drive in a system like a master key The administrator sets the master password then assigns a user password for each computer in the network The user can then change the user password as desired but the administrator still can get access by using the master password When a master hard disk password is set only the administrator can remove the user hard disk password Setting a hard disk password Before you start print these instructions To set a hard disk password do the following 1 Turn off your computer Wait for about five seconds and then turn on the computer again 2 When the logo screen is displayed press F1 to start the ThinkPad Setup program 3 Select Security gt Password gt Hard disk 1 Password by using the directional keys 4 A password window is displayed You are prompted to select User or User Master Select User if you want to set only one hard disk password Select User Master if you want to set a user hard disk password and a master hard disk password for example if you are an administrator or a supervisor e f you select User do the following a When a window for typing the new password opens type your new password in the Enter New Password field and press Enter b In the Confirm New Password field retype the password you just entered and press
140. rned off completely even if you set the Volume Mixer at minimum Solution You still can hear some sound even though you have set the Volume Mixer control at minimum To turn off the sound completely go to the Volume Mixer by clicking the speaker icon in the taskbar then click Mixer Click the Mute Speaker icon Problem When you connect a headphone to your computer while playing sound a speaker does not produce sound in the MULTI STREAM mode at Conexant HD Audio Manager Solution Once the headphone is attached the streaming is automatically redirected to it If you want to listen to sound from the speakers again be sure to set those speakers as the default device The procedure is as follows 1 Open Control Panel Click Hardware and Sound 2 Click the Conexant HD Audio Manager icon The Conexant HD Audio Manager window opens 3 Look at the tabs of playback devices If you have attached a headphone the headphone will be automatically set as the default device and the headphone tab icon will be checked 4 To set a different device as the default click the speaker tab Click the Set Default Device drop down list box Select Set Default Device That speaker tab icon will now have a check mark 5 Play any sound by use of a music program such as Windows Media Player Ensure that sound comes from the speakers For details refer to the help information system for Conexant HD Audio Manager Chapter 9 Troubleshooting computer problem
141. rniture as this might increase the risk of overheating Airflow temperatures into the computer should not exceed 35 C 95 F Copyright Lenovo 2013 ix Electrical current safety information bancer Electric current from power telephone and communication cables is hazardous To avoid a shock hazard Do not use your computer during a lightning storm Do not connect or disconnect any cables or perform installation maintenance or reconfiguration of this product during an electrical storm Connect all power cords to a properly wired and grounded electrical outlet Connect to properly wired outlets any equipment that will be attached to this product Whenever possible use one hand only to connect or disconnect signal cables Never turn on any equipment when there is evidence of fire water or structural damage Disconnect all attached cables and disable batteries before opening any accessible device covers unless instructed otherwise in the installation and configuration procedures Do not use your computer until all internal parts enclosures are fastened into place Never use the computer when internal parts and circuits are exposed Connect and disconnect cables as described in the following procedures when installing moving or opening covers on this product or attached devices To connect To disconnect 1 Turn everything OFF 1 Turn everything OFF First attach all cables to devices 2 First remove power cor
142. rs By default this is set to Disabled If you set the supervisor password and enable this function no one but you can change the items in the ThinkPad Setup program If you select and enable Password at unattended boot a password prompt will be displayed when the computer is turned on from either a power off or hibernation state If you select Disabled no password prompt will be displayed the computer goes ahead and loads the operating system To prevent unauthorized access you can set the user authentication on the operating system If you select and enable Password at restart a password prompt will be displayed when you restart the computer If you select Disabled no password prompt will be displayed the computer goes ahead and loads the operating system To prevent unauthorized access you can set the user authentication on the operating system Specify a minimum length for power on password and hard disk passwords If you set the supervisor password and specify a minimum length for passwords no one but you can change the length Refer to Power on password on page 47 Refer to Hard disk passwords on page 50 Refer to Hard disk passwords on page 50 Table 4 Security menu items continued Menu item Submenu item Selection Comments Security Chip UEFI BIOS Update Option Security Chip Selection Security Chip Security Reporting Options Clear Security Chip Ph
143. s recovery image If you cannot start the computer you can use recovery media to troubleshoot and fix the problems on your computer It is recommended that you create recovery media as early as possible Once you create recovery media keep them in a safe place and do not use them to store other data Creating recovery media To create recovery media you need a USB drive with at least 8 GB of storage The required USB capacity depends on the size of the recovery image Attention Creating recovery media will delete anything stored on the USB drive To avoid data loss make a backup copy of all the data that you want to keep To create recovery media do the following Note Ensure that your computer is connected to ac power 1 Move your pointer to the top right or bottom right corner of the screen to bring up the charms and click Search 2 Type recovery in the Search field and click the Search button Then click Create a recovery drive 3 Click Yes in the User Account Control window to allow the Recovery Media Creator program to start 4 Ensure that you select the Copy the recovery partition from the PC to the recovery drive option Then click Next Important If you clear the Copy the recovery partition from the PC to the recovery drive option you will create recovery media without the recovery partition content You still can start the computer 56 User Guide from the recovery media but you might be unable to recover your
144. s 91 Battery and power problems This topic contains instructions on troubleshooting battery and power problems Battery problems e Problem The built in battery cannot be fully charged in the standard charge time when the computer is powered off Solution The battery might be over discharged Do the following 1 Turn off the computer 2 Connect the ac power adapter to the computer and let it charge If a quick charger is available use it to charge the over discharged built in battery If the built in battery cannot be fully charged in 24 hours call Lenovo Customer Service Center to have it serviced e Problem Your computer shuts down before the battery status icon shows that the battery is empty or the computer operates after the battery status icon shows that the battery is empty Solution Discharge and recharge the built in battery e Problem The operating time for a fully charged built in battery is short Solution Discharge and recharge the built in battery If your battery operating time is still short call Lenovo Customer Service Center to have it serviced e Problem The computer does not operate with a fully charged built in battery Solution The surge protector in the built in battery might be active Turn off the computer for one minute to reset the protector then turn on the computer again e Problem The built in battery cannot be charged Solution You cannot charge the battery when it is too hot Tur
145. s of a tip Hf and a click button J Hold the pen and point the tip at the display to move the pointer To make a selection single click tap the display once with the pen To double click tap twice without pausing To right click tap and hold the tip of the pen on the display for one second and then release the pen or press and hold the click button and tap the tip on the display Using the multi touch screen This topic provides instructions on how to use the multi touch screen that is available on some models 18 User Guide Tap Tap on the screen with your fingertip to launch an application select an item or open a menu Press and hold Press and hold an item or a blank area on the screen for a few seconds to open a menu with more options Drag Tap and hold your finger on an item such as an image or an icon on the screen then pull the item along with your finger to the desired location Swipe or slide Move your finger horizontally on the screen to scroll through Web pages lists picture thumbnails and so on Zoom in or zoom out Move two fingers closer together on the screen to zoom out or move two fingers apart on the screen to zoom in Rotate Put two or more fingers on an item and then rotate your fingers This operation enables you to rotate the item that you selected in the direction as you move your fingers Double tap For some applications quickly tap twice on the screen to zoom in Double tap agai
146. s the display resolution font size and so on To change the display settings do the following 1 Open Control Panel and click Appearance and Personalization 2 Click Display for further configuration 3 Click Apply The change will take effect after you log off Using an external monitor Note When you connect an external monitor a video interface cable with a ferrite core is required Your computer can support a maximum video resolution of up to 1920x1080 with an external monitor connected to the mini HDMI connector provided that the external monitor also supports that resolution For more information about the external monitor refer to the manuals provided with the external monitor You can set any resolution for either the computer display or the external monitor When you use both at the same time the resolution of both is the same If you set a higher resolution for the computer display you can see only part ofthe screen at a time You can see other parts by moving the image with the TrackPoint pointing device or another pointing device You can move the display output to the computer display the external monitor or both in the Display Settings window Connecting an external monitor To connect an external monitor do the following 1 Connect the external monitor to the mini HDMI connector of your computer N Connect the external monitor to an electrical outlet w Turn on the external monitor gt Cha
147. seat in front of you on airplanes Angle your computer display so that it does not get caught when the person in front of you leans back Chapter 3 You and your computer 45 When taking off remember to turn off your computer or put it into hibernation mode Travel accessories The following is a checklist of items to consider packing when you are going to travel ThinkPad ac power adapter ThinkPad AC DC combo adapter External mouse if you are accustomed to using one A quality carrying case that provides adequate cushion and protection External storage device mini HDMI cable Converter cable for mini HDMI connector If you are traveling to another country you might need to consider an ac power adapter for the country to which you are travelling To purchase travel accessories go to http www lenovo com accessories 46 User Guide Chapter 4 Security This chapter provides information about how to protect your computer from theft and unauthorized use e Attaching a mechanical lock on page 47 e Using passwords on page 47 e Hard disk security on page 51 e Setting the security chip on page 52 e Notice on deleting data from your hard disk drive or solid state drive on page 53 e Using firewalls on page 54 e Protecting data against viruses on page 54 Attaching a mechanical lock You can attach a mechanical lock to your computer to help prevent it from being removed without yo
148. splay view output on the external monitor only If you view output on both the computer display and the external monitor the external monitor screen will be blank or distorted e Problem You cannot set a higher resolution than the present one on your external monitor Solution Make sure that the monitor type and other information is correct If necessary update the monitor driver See Setting the external monitor type on page 38 e Problem The screen is unreadable or distorted Solution Ensure that The monitor information is correct and the appropriate monitor type is selected Refer to the solution to the above problem Ensure that an appropriate refresh rate is selected by doing the following 1 Connect the external monitor to the monitor connector and then connect the monitor to an electrical outlet 2 Turn on the external monitor and the computer w Right click on the desktop and click Screen resolution Note If your computer cannot detect the external monitor click the Detect button Click the icon for the desired monitor the Monitor 2 icon is for the external monitor Click Advanced Settings Click the Monitor tab Select the correct screen refresh rate N O9 I e Problem Wrong characters are displayed on the screen Solution Did you follow the correct procedure when installing the operating system or application program If you did have the external monitor serviced e Pro
149. t require using a keyboard and a mouse such as editing documents and writing e mails Attention Do not rotate the computer display with too much force otherwise the computer display or hinges might be damaged Do not apply too much force to the upper right or upper left corner of the computer display Open the computer display slowly as shown in the following illustration Your computer is now in notebook mode Note Your computer might look slightly different from the illustration in this topic In notebook mode the keyboard the ThinkPad trackpad and the TrackPoint pointing stick are automatically enabled By default the autorotate feature is enabled To avoid undesired screen rotation press the screen rotation lock button to disable the autorotate feature For instructions on how to use the button refer to Using the tablet buttons on page 17 After you press the screen rotation lock button the autorotate feature is disabled and the autorotate off indicator is displayed on your screen Stand mode This section provides information about stand mode You can use the computer in stand mode in scenarios that require limited interaction with the screen such as viewing photos and playing videos Attention Do not rotate the computer display with too much force otherwise the computer display or hinges might be damaged Do not apply too much force to the upper right or upper left corner of the computer display Chapter 2 Us
150. t settings Copyright Lenovo 2013 55 Using the advanced startup options With the advanced startup options you can change the firmware settings of the computer change the startup settings of the Windows operating system start the computer from an external device or restore the Windows operating system from a system image To use the advanced startup options do the following 1 Move your pointer to the top right or bottom right corner of the screen to bring up the charms Click Settings gt Change PC settings gt Update and recovery gt Recovery 2 In the Advanced startup section click Restart now gt Troubleshoot gt Advanced options 3 Select a desired startup option then follow the instructions on the screen Recovering your operating system if Windows 8 1 fails to start The Windows recovery environment on your computer is capable of operating independently from the Windows 8 1 operating system This enables you to recover or repair the operating system even if the Windows 8 1 operating system fails to start After two consecutive failed boot attempts the Windows recovery environment starts automatically Then you can choose repair and recovery options by following the instructions on the screen Note Ensure that your computer is connected to ac power during the recovery process Creating and using recovery media You can create recovery media as backups for the Windows recovery environment and the Window
151. t the link partner is set to auto negotiate Make sure that the switch is 802 3ab compliant gigabit over copper A wireless LAN problem Problem cannot connect to the network using the built in wireless network card Solution Make sure that e Your wireless LAN driver is the latest version e Your computer is within range of a wireless access point e The wireless radio is enabled Bluetooth problems Note Check your connection anytime and make sure that no other Bluetooth enabled device is searching for the device to which you want to connect Simultaneous searching is not allowed in the Bluetooth connection e Problem Sound does not come from the Bluetooth headset headphone but comes from the local speaker even though the Bluetooth headset headphone is connected using a Headset profile or AV profile Solution Do the following 1 Exit the application that uses the sound device for example Windows Media Player 86 User Guide 2 Open Control Panel and click Hardware and Sound gt Sound gt Playback 3 If you are using a Headset profile select Bluetooth Hands free Audio and click the Set Default button If you are using an AV profile select Stereo Audio and click the Set Default button 4 Click OK to close the Sound window Problems with the keyboard and other pointing devices The following are the most common problems with keyboards and other pointing devices TrackPoint pointing device problems e Problem
152. take several seconds before the projector displays the image If you do not see your desktop displayed after 60 seconds press F7 to switch among different display output locations Your projector might have one or more audio input connectors To project sound you need to attach the combo audio connector on your computer to these connectors using an audio cable commercially available Using dual display This section introduces the Duplicate and Extend desktop functions that enable you to display output on both the computer display and an external monitor Chapter 2 Using your computer 39 Using the Duplicate or Extend desktop function With the Duplicate desktop function you can display the same output on both the computer display and an external display You also can display different desktop images on each monitor with the Extend desktop function You can use the Duplicate or Extend desktop function without changing any settings If the function does not work refer to the following topic on how to enable the Duplicate or Extend desktop function Enabling the Duplicate or Extend desktop function To enable the Duplicate or Extend desktop function do the following 1 Connect the external monitor to your computer then connect the monitor to an electrical outlet 2 Turn on the external monitor 3 Press F7 then select Duplicate or Extend To change the resolution for each monitor do the following 1 Right click on the desktop
153. te wie in den Handb chern beschrieben zu installieren und zu betreiben Des Weiteren d rfen auch nur von der Lenovo empfohlene Kabel angeschlossen werden Lenovo bernimmt keine Verantwortung f r die Einhaltung der Schutzanforderungen wenn das Produkt ohne Zustimmung der Lenovo ver ndert bzw wenn Erweiterungskomponenten von Fremdherstellern ohne Empfehlung der Lenovo gesteckt eingebaut werden Deutschland Einhaltung des Gesetzes ber die elektromagnetische Vertr glichkeit von Betriebsmitteln Dieses Produkt entspricht dem Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten Dies ist die Umsetzung der EU Richtlinie 2004 108 EG fr her 89 336 EWG in der Bundesrepublik Deutschland Zulassungsbescheinigung laut dem Deutschen Gesetz ber die elektromagnetische Vertr glichkeit von Betriebsmitteln EMVG vom 20 Juli 2007 fr her Gesetz ber die elektromagnetische Vertr glichkeit von Ger ten bzw der EMV EG Richtlinie 2004 108 EC fr her 89 336 EWG f r Ger te der Klasse B Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das EG Konformit tszeichen CE zu f hren Verantwortlich f r die Konformit tserkl rung nach Paragraf 5 des EMVG ist die Lenovo Deutschland GmbH Gropiusplatz 10 D 70563 Stuttgart Informationen in Hinsicht EMVG Paragraf 4 Abs 1 4 Das Ger t erf llt die Schutzanfor
154. tension cords and related devices Ensure that extension cords surge protectors uninterruptible power supplies and power strips that you use are rated to handle the electrical requirements of the product Never overload these devices If power strips are used the load should not exceed the power strip input rating Consult an electrician for more information if you have questions about power loads power requirements and input ratings Plugs and outlets ee If a receptacle power outlet that you intend to use with your computer equipment appears to be damaged or corroded do not use the outlet until it is replaced by a qualified electrician Do not bend or modify the plug If the plug is damaged contact the manufacturer to obtain a replacement Do not share an electrical outlet with other home or commercial appliances that draw large amounts of electricity otherwise unstable voltage might damage your computer data or attached devices Some products are equipped with a three pronged plug This plug fits only into a grounded electrical outlet This is a safety feature Do not defeat this safety feature by trying to insert it into a non grounded outlet If you cannot insert the plug into the outlet contact an electrician for an approved outlet adapter or to replace the outlet with one that enables this safety feature Never overload an electrical outlet The overall system load should not exceed 80 percent of the branch circuit rating
155. ter from the sleep mode without attaching the external monitor or turning it on and the computer display remains blank press F7 to bring up the computer display Problem The computer does not return from sleep mode or the system status indicator illuminated ThinkPad logo blinks slowly and the computer does not work Solution If the system does not return from sleep mode it might have entered sleep or hibernation mode automatically because the battery is depleted Check the system status indicator illuminated ThinkPad logo Ifthe system status indicator illuminated ThinkPad logo blinks slowly your computer is in sleep mode Connect the ac power adapter to the computer then press Fn Ifthe system status indicator illuminated ThinkPad logo is off your computer is in power off state or in hibernation mode Connect the ac power adapter to the computer then press the power button to resume operation If the system still does not return from sleep mode your system might stop responding and you might not be able to turn off the computer In this case you need to reset the computer If you have not saved your data it might be lost To reset the computer press and hold the power button for 4 seconds or more If the system is still not reset remove the ac power adapter and reset the system by inserting a straightened paper clip into the emergency reset hole To locate the emergency reset hole refer to Bottom view on page 6
156. tery status To check the battery status press the Windows key to go to the Start screen Click Lenovo Settings gt Power Chapter 1 Product overview 11 Operating environment This section provides information about your computer operating environment Environment e Maximum altitude without pressurization 3048 m 10 000 ft e Temperature At altitudes up to 2438 m 8000 ft Operating 5 0 C to 35 0 C 41 F to 95 F Storage 5 0 C to 43 0 C 41 F to 109 F At altitudes above 2438 m 8000 ft Maximum temperature when operating under the unpressurized condition 31 3 C 88 F Note When you charge the battery pack its temperature must be at least 10 C 50 F e Relative humidity Operating 8 to 80 Storage 5 to 95 If possible place your computer in a well ventilated and dry area without direct exposure to sunshine Keep electrical appliances such as an electric fan radio air conditioner and microwave oven away from your computer because the strong magnetic fields generated by these appliances can damage the monitor and data on the hard disk drive Do not place any beverages on top of or beside the computer or other attached devices If liquid is spilled on or in the computer or an attached device a short circuit or other damage might occur Do not eat or smoke over your keyboard Particles that fall into your keyboard can cause damage Lenovo programs Your computer comes with Lenovo
157. th a multi touch screen For instructions on how to use the multi touch screen refer to Using the multi touch screen on page 18 Tips on using your computer in tablet mode e Do not pick up or hold the computer by the display only e Do not hit vibrate or bump the computer display e To allow free ventilation do not place any obstacle such as a thick piled carpet or a soft cushion in front of the fan louvers e If you hold the computer with one hand while using it in tablet mode do not expose it to excessive vibration shock or rotation e When using computer outdoors protect against exposure to rain or moisture e If you put your computer in a carrying case put it into notebook mode and close the display Tent mode This section provides instructions about tent mode You can use the computer in tent mode in scenarios that require limited interaction with the screen such as viewing photos and making a presentation Attention Do not rotate the computer display with too much force otherwise the computer display or hinges might be damaged Do not apply too much force to the upper right or upper left corner of the computer display 26 User Guide Turning the computer into tent mode from tablet mode If your computer is in tablet mode do the following to turn the computer into tent mode Note Your computer might look slightly different from the illustrations in this topic 1 Slowly open your computer display several inch
158. the entry to the Boot priority order list e Problem After setting a hard disk password on the hard disk drive of the computer you moved the drive to another computer Now you cannot unlock the hard disk password Solution Your computer supports an enhanced password algorithm Computers older than yours might not support such a security function A solid state drive problem Problem When you compress files or folders by use of the data compression function in Windows and then decompress them the process of writing to or reading from the files or folders is slow Solution Apply the disk defragmentation tool in Windows for faster access to the data A software problem Problem An application does not run correctly Solution Ensure that the problem is not being caused by the application Check that your computer has the minimum required memory to run the application Refer to the manuals supplied with the application Check the following e The application is designed to operate with your operating system e Other applications run correctly on your computer e The necessary device drivers are installed e The application works when it is run on some other computer If an error message is displayed while you are using the application program refer to the manuals supplied with the application If the application still does not run correctly contact your place of purchase or a service representative for help Problems with
159. tly in your working environment This section contains the following topics e Rotating the computer display on page 22 e Notebook mode on page 23 e Stand mode on page 23 e Tablet mode on page 25 e Tent mode on page 26 Rotating the computer display This topic provides instructions on how to rotate the computer display properly This topic also provides information on the operating modes of your computer and corresponding display angle ranges The computer display can be opened to any angle up to 360 degrees as shown in the following illustration Attention Do not rotate the computer display with too much force otherwise the computer display or hinges might be damaged Do not apply too much force to the upper right or upper left corner of the computer display Note Your computer might look slightly different from the illustration in this topic Display angle for each operating mode The angle between the front of the computer display and the keyboard is different in each operating mode and the following table lists the angle range for each operating mode 22 User Guide Table 1 Display angle for each operating mode no more than 190 degrees more than 190 degrees and 360 degrees no less than 270 degrees less than 350 degrees and no more than 340 degrees Notebook mode This section provides information about notebook mode You can use the computer in notebook mode in scenarios tha
160. tton Press the Windows button to switch between the current workspace and the Start screen or press the Windows button to wake up the computer from sleep mode 2 User Guide Right side view Note Your computer might look slightly different from the illustration in this topic HHA EB Gee Figure 2 Right side view El Tablet Digitizer Pen on some models H Media card slot E Power button EI USB 3 0 connector EJ Volume control buttons Mini HDMI connector E Screen rotation lock button E Security lock slot E Tablet Digitizer Pen on some models Use the Tablet Digitizer Pen to interact with your computer as you would using a mouse and a keyboard H Power button Use the power button to turn on the computer Your computer is preinstalled with the Microsoft Windows 8 1 operating system To turn off the computer go to the desktop and move the pointer to the top right or bottom right corner of the screen to bring up the charms Then click Settings gt Power gt Shut down If your computer stops responding and you cannot turn it off press and hold the power button for four seconds or more If the computer still is not responding remove the ac power adapter or the supported ThinkPad OneLink Dock and reset the computer by inserting a needle or a straightened paper clip into the emergency reset hole to turn off the computer To locate the emergency reset hole see Bottom view on page 6 You also can program the power b
161. ture of a gentle kitchen use detergent one that does not contain abrasive powder or strong chemicals such as acid or alkaline Use 5 parts water to 1 part detergent Absorb the diluted detergent into a sponge Squeeze excess liquid from the sponge Wipe the cover with the sponge using a circular motion and taking care not to let any excess liquid drip Wipe the surface to remove the detergent Rinse the sponge with clean running water Wipe the cover with the clean sponge Wipe the surface again with a dry soft lint free cloth oO ON DOA FW PY Wait for the surface to dry completely and remove any fibers from the cloth Cleaning your computer keyboard To clean the computer keyboard do the following 1 Apply some isopropyl rubbing alcohol to a soft dust free cloth Note Avoid spraying cleaner directly onto the display or the keyboard 2 Wipe each keytop surface with the cloth Wipe the keys one by one if you wipe several keys at a time the cloth might hook onto an adjacent key and possibly damage it Ensure that no liquid drips onto or between the keys 3 Allow to dry 4 To remove any crumbs or dust from beneath the keys you can use a camera blower with a brush or cool air from a hair dryer Cleaning your computer display To clean the computer display do the following 78 User Guide Gently wipe the display with a dry soft lint free cloth If you see a scratchlike mark on your display it might be
162. u choose from contains only those update types that are of interest to you 76 User Guide For more information about how to use the System Update program refer to the help information system of the program Taking care of your computer Although your computer is designed to function reliably in normal work environments you need to use common sense in handling it By following the important tips in this topic you will get the most use and enjoyment out of your computer Be careful about where and how you work e Store packing materials safely out of the reach of children to prevent the risk of suffocation from plastic bags e Keep your computer away from magnets activated cellular phones electrical appliances or speakers more than 13 cm or 5 inches e Avoid subjecting your computer to extreme temperatures below 5 C 41 F or above 35 C 95 F e Some appliances such as certain portable desktop fans or air purifiers can produce negative ions If a computer is close to such an appliance and is exposed for an extended time to air containing negative ions it might become electrostatically charged Such a charge might be discharged through your hands when you touch the keyboard or other parts of the computer or through connectors on I O devices connected to the computer Even though this kind of electrostatic discharge ESD is the opposite of a discharge from your body or clothing to the computer it poses the same risk of a com
163. uct Note Some computer parts can be upgraded or replaced by the customer Upgrades typically are referred to as options Replacement parts approved for customer installation are referred to as Customer Replaceable Units or CRUs Lenovo provides documentation with instructions when it is appropriate for customers to install options or replace CRUs You must closely follow all instructions when installing or replacing parts The Off state of a power indicator does not necessarily mean that voltage levels inside a product are zero Before you remove the covers from a product equipped with a power cord always ensure Copyright Lenovo 2013 v that the power is turned off and that the product is unplugged from any power source If you have any questions or concerns contact the Customer Support Center Although there are no moving parts in your computer after the power cord has been disconnected the following warnings are required for your safety CAUTION Hazardous moving parts Keep fingers and other body parts away CAUTION AA Before replacing any CRUs turn off the computer and wait three to five minutes to let the computer cool before opening the cover Power cords and power adapters bancer Use only the power cords and power adapters supplied by the product manufacturer The power cords shall be safety approved For Germany it shall be HO5VV F 3G 0 75 mm or better For other countries the suitable types shall be us
164. ug it from the power source and telecommunication lines until you can speak to the Customer Support Center for further guidance e Power cords plugs power adapters extension cords surge protectors or power supplies that are cracked broken or damaged e Signs of overheating smoke sparks or fire e Damage to a battery such as cracks dents or creases discharge from a battery or a buildup of foreign substances on the battery e Acracking hissing or popping sound or strong odor that comes from the product e Signs that liquid has been spilled or an object has fallen onto the computer product the power cord or power adapter e The computer product power cord or power adapter has been exposed to water e The product has been dropped or damaged in any way e The product does not operate normally when you follow the operating instructions Note If you notice these conditions with a product such as an extension cord that is not manufactured for or by Lenovo stop using that product until you can contact the product manufacturer for further instructions or until you get a suitable replacement Safety guidelines Always observe the following precautions to reduce the risk of injury and property damage Service and upgrades Do not attempt to service a product yourself unless instructed to do so by the Customer Support Center or your documentation Only use a Service Provider who is approved to repair your particular prod
165. ur permission Attach a mechanical lock to the security lock slot of the computer then secure the chain on the lock to a stationary object Refer to the instructions shipped with the mechanical lock Note You are responsible for evaluating selecting and implementing the locking devices and security features Lenovo makes no comments judgments or warranties about the function quality or performance of locking devices and security features Using passwords You can help prevent your computer from unauthorized use by using passwords Once you set a password a prompt is displayed on the screen each time you turn on the computer Enter your password at the prompt You cannot use the computer unless you type the correct password If you have set a power on password a supervisor password or a hard disk password it unlocks automatically when the computer resumes from sleep mode Note If a Windows password has been set you will be prompted to enter it Typing passwords A el When this icon is displayed type a power on password or a supervisor password mg When this icon is displayed type a user hard disk password To type a master hard disk password 1 press F1 When the icon changes to Q al type the master hard disk password Note To return to the icon kai press F1 again Power on password You can set a power on password to help protect your computer against unauthorized access Copyright Lenovo 2013 47 If
166. urity chip and Client Security Solution you can do the following e Protect your data and system e Strengthen access controls e Secure communications Setting the security chip The choices offered on the Security Chip submenu under the Security menu of ThinkPad Setup are as follows e Security Chip Activate inactivate or disable the security chip 52 User Guide e Security Reporting Options Enable or disable each security reporting option e Clear Security Chip Clear the encryption key Before you start print these instructions To set an item on the Security Chip submenu do the following 1 Turn off your computer Wait for about five seconds and then turn on the computer again When the logo screen is displayed press F1 to start the ThinkPad Setup program Select Security gt Security Chip by using the directional keys Press Enter The Security Chip submenu opens Move to an item you want to set by using the directional keys When the item is highlighted press Enter Set other items that you want to set NO 1 gt W PY Press F10 A Setup Confirmation window is displayed Select Yes to save the configuration changes and exit To set the security chip you have to start Client Security Solution and follow the instructions on the screen Note If Client Security Solution is not preinstalled on your computer download and install it from http www lenovo com support Then follow the instructions on the scr
167. utton so that you can turn off the computer or put the computer into sleep or hibernation mode by pressing the power button To achieve this you need to change your power plan settings To access power plan settings go to the desktop and right click the battery status icon from the Windows notification area and then click Power options gt Choose what the power button does Chapter 1 Product overview 3 EJ Volume control buttons The volume control buttons enable you to adjust the volume while you are using your computer in the tablet mode E Screen rotation lock button Use the screen rotation lock button to lock the screen rotation function H Media card slot Your computer has a media card slot Insert your flash media card into this slot to read the data on the card For more information about the supported cards see Using a flash media card on page 41 i USB 3 0 connector The Universal Serial Bus USB 3 0 connector is used for connecting devices compatible with a USB interface such as a USB printer or a digital camera Attention When you attach a USB cable to this connector ensure that the USB mark is facing upward Otherwise the connector might be damaged Mini HDMI connector Your computer has a mini high definition multimedia interface HDMI connector This connector is a digital audio and video interface that can connect a compatible digital audio device or video display such as a high definition television HDTV
168. void spills and the danger of electrical shock keep liquids away from your computer Applying strong force to cables may damage or break them Route communication lines or the cables of an ac power adapter a mouse a keyboard a printer or any other electronic device so that they cannot be walked on tripped over pinched by your computer or other objects or in any way subjected to treatment that could interfere with the operation of your computer Copyright Lenovo 2013 iii Protect your computer and data when moving it Before moving a computer equipped with a hard disk drive do one of the following and ensure that the power button is off or is blinking e Turn it off e Put it in sleep mode e Put it in hibernation mode This will help to prevent damage to the computer and possible loss of data Do not drop bump scratch twist hit vibrate push or place heavy objects on your computer display or external devices Use a quality carrying case that provides adequate cushioning and protection Do not pack your computer in a tightly packed suitcase or bag Before putting your computer in a carrying case ensure that it is off in sleep mode or in hibernation mode Do not put a computer in a carrying case while it is turned on Do not carry your computer in notebook mode stand mode tablet mode or tent mode Carry your computer with the display closed only Important safety information This informat
169. y equivalent product program or service that does not infringe any Lenovo intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any other product program or service Lenovo may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to Lenovo United States Inc 1009 Think Place Building One Morrisville NC 27560 U S A Attention Lenovo Director of Licensing LENOVO PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGEMENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication Lenovo may make improvements and or changes in the product s and or the program s described in this publication at any time without notice The products described in this document are not intended for use in implantation or other life support applications where malfu
170. you can use the battery of your computer between charges Because each computer user has different habits and needs it is difficult to predict how long a battery charge will last There are two main factors e How much energy is stored in the battery when you begin to work e The way you use your computer For example How often you access the hard disk drive or solid state drive Chapter 2 Using your computer 33 How bright you make the computer display How often you use the wireless features To check for detailed battery status information open the Lenovo Settings program and click Power Using the ac power adapter The power to run your computer can come either from the lithium ion Li ion battery pack of your computer or from ac power through the ac power adapter While you use ac power the battery charges automatically The ac power adapter that comes with your computer has two basic components e The transformer pack that converts ac power for use with the computer e The power cord that plugs into the ac outlet and into the transformer pack Attention Using an improper power cord could cause severe damage to your computer Connecting the ac power adapter To connect the ac power adapter do the following Note Ensure that you perform the actions in the order in which they are listed 1 Connect the power cord to an electrical outlet 2 Connect the power cord to the transformer pack 3 Connect the ac p
171. ysical Presence for Provisioning Physical Presence for Clear Flash BIOS Updating by End Users Secure RollBack Prevention e Discrete TPM e Intel PTT e Active e Inactive e Disabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled if OS Optimized Defaults is Disabled Enabled if OS Optimized If you select Discrete TPM you can use a discrete TPM chip with TPM 1 2 mode If you select Intel PTT you can use Intel Platform Trusted Technology with TPM 2 0 mode Note The Intel PTT can be used with Mircorosft Windows 8 1 operating system If you select Active the security chip will be functional If you select Inactive the Security Chip option will be visible but the security chip will not be functional If you select Disabled the Security Chip option will be hidden and the security chip will not be functional Enable or disable the following Security Reporting Options BIOS ROM Strings Reporting BIOS text string CMOS Reporting CMOS data NVRAM Reporting Security data stored in the Asset ID SMBIOS Reporting SMBIOS data This option is used to clear encryption keys It will not be possible to access already encrypted data after these keys are cleared This option enables or disables the confirmation message when you change the settings of the security chip This option enables or disables the confirmation message when you clear the security chip If you sele

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